About the Team 

Enterprise Engineering builds integrated, scalable platforms that power Roku’s core Finance, Accounting, Payments, Supply Chain, and HR processes. We use API-first, data-driven, and increasingly AI-enabled designs to automate complex workflows, improve control and compliance, and reduce manual work for our partners.

About the Role 

We’re hiring a Senior Product Manager to lead finance and payouts platforms within Enterprise Engineering, with a strong focus on AI-driven automation. You will own products that support order-to-cash, revenue accounting, financial close, reconciliations, and partner payouts, working across Controllership, FP&A, Tax, Treasury, Payments, Ads Revenue Operations, and Business Systems. 

You’ll define the vision, roadmap, and execution for capabilities that combine robust finance controls with modern engineering and AI - e.g., ML-assisted reconciliations, anomaly detection, intelligent exception routing, and Gen-AI powered tools for finance users. This is a high-impact senior IC role; you will regularly influence senior stakeholders across regions, while partnering closely with engineering leads and architects.

What You’ll Be Doing

• Own strategy & roadmap for finance and payouts platforms, including AI-enabled capabilities (classification, matching, forecasting, GenAI assistants) 
• Deep-dive workflows across revenue, close, reconciliations, payouts and compliance; map pain points and define automation opportunities 
• Write clear, structured product requirements (data contracts, controls, SLAs, UX) that Engineering and Finance can execute on 
• Partner daily with engineering and architecture to make pragmatic design tradeoffs on platforms, integrations, and AI usage 
• Define and track success metrics (automation %, cycle time, error rates, payout and reconciliation accuracy), and iterate based on results 
• Drive change management: clear comms, training, and adoption plans for new platform and AI features 
• Keep a close pulse on team and stakeholder “vibe” – building trust, surfacing risks early, and fostering a low-ego, high-ownership way of working 

We’re Excited If You Have

• 8+ years of product management, including substantial time on internal platforms or business systems 
• Strong experience in Finance/Accounting technology (e.g., ERP, revenue systems, sub-ledger / journal automation, reconciliations, payouts) 
• Demonstrated ability to translate complex accounting and regulatory requirements into scalable product designs 
• Hands-on experience with AI / ML or intelligent automation in business processes (e.g., matching, anomaly detection, NLP/GenAI assistants, rules + ML hybrids) 
• Strong systems thinking: comfortable with APIs, data models, integrations, monitoring and controls 
• Excellent written and verbal communication; able to tell a crisp story to executives, Finance stakeholders, and engineers 
• Proven track record working effectively across time zones and cultures, maintaining a healthy and productive team “vibe” 
• Experience in media, advertising, or digital platforms with complex revenue and payout models 
• Background in Finance/Accounting (e.g., CPA, Chartered Accountant, or MBA with finance emphasis)

#LI-AB3

About The Team

At Roku, the Viewer Product Team is connecting millions of viewers worldwide to their favourite entertainment, through a uniquely Roku experience. The International Product Team works with functional experts and strategic leaders, to help build and execute on roadmaps for all aspects of the Roku ecosystem in markets around the world. This team works cross-functionally to understand the needs of our consumers and partners, along with other market opportunities, analyses data to draw insights and learnings, collaborates on a thoughtful go-to-market plan to drive the success of the latest features, and works hand-in-hand across marketing, sales, merchandising, data science, engineering and other product teams.

About The Role

We are looking for a strategic, growth-focused, collaborative, and experienced product manager to lead Roku’s viewer (OS / platform) product management function in the UK. In this role, you will oversee our growth & engagement strategy, manage our product roadmap and identify key product priorities that advance Roku’s strategic goals in the UK.  You will play a critical role in accelerating the growth of the Roku business in the UK and work together with other leaders in market to cultivate a strategic plan that positions Roku as one of the future leaders in UK media & streaming.  You will be accountable for setting, and achieving key market goals that are in service of accomplishing our broader UK strategy, and have a hand amongst other key leaders in market in formulating said strategy.

The ideal candidate is a strong product thinker, highly strategic while tactically savvy and skilled at navigating a matrixed environment. They know how to build trust and alignment, manage & optimise a product roadmap, solve complex problems through communication, transparency & critical thinking, and thrive in a fast-paced and collaborative setting.

This position will be located at our office in London and will report to the Director of Product, Management, International Growth. This role will require the ability to travel internationally, as well as domestically (to our offices in Cambridge & Manchester).

What You'll Be Doing

• Manage & optimise Roku’s viewer (OS) product roadmap for the UK
• Own our product growth & engagement strategy across UK, partnering with other key leaders in the UK office
• Drive alignment on key market metrics / goals, and be accountable for achieving goals through product launches & initiatives led by partner teams
• Enable & design in-market experimentation to ensure our products fit the unique needs of the UK market
• Ensure that market-specific needs & opportunities are represented in cross-functional planning and that our product efforts drive tangible business outcomes
• Build and strengthen relationships between the International Product team and other UK based Roku teams (marketing, ad sales, content distribution & monetization)
• Collaborate with stakeholders across the organization to optimize the delivery of new features and ensure strong execution
• Communicate progress and strategy clearly across multiple levels of the organisation, including executive stakeholders both in the UK and abroad

 We’re Excited If You Have

• Product management experience
• Significant experience working in the UK TV or streaming industry, with a deep understanding of the ecosystem, technologies, and customer expectations
• Experience working either for, or with key UK media leaders / partners
• Hands-on (product-led) growth experience
• Experience with lifecycle marketing / user engagement strategy & activation or hands-on experience in understanding and driving long-term consumer retention
• Strong strategic thinking, prioritisation, organisation and execution skills
• Experience working cross-functionally across Product, Engineering, Marketing, and other disciplines to drive projects through completion
• Excellent communication and stakeholder / executive management skills
• Ability to improvise when necessary and solve complex problems with simple, or unexpected solutions
• Bachelor's degree or equivalent experience

#LI-AB3 

About the role

As a Staff Product Manager on our Game Tools team, you’ll own the core game systems that underpin every game at Fortis, spanning player experience as well as the architecture and tooling that supports it. You'll work across player accounts, compliance, social systems, and others, bringing clarity and direction to a wide, complex surface area. You'll partner closely with engineering, game teams, and partner teams to cut through ambiguity, set sharp priorities, and ship the right things.

What you’ll achieve

• Define and own the product strategy for core game systems including player accounts, compliance, social, and other systems.
• Help shape the social layer of our games (e.g. referral systems, chat, guilds) turning our games into places where real communities form.
• Build deep working relationships with leadership across game and partner teams, bridging business goals and technical execution.
• Take on the hardest prioritization calls when the team is being pulled in multiple directions, bringing structure and calm to competing priorities.
• Connect your pod's work to the broader platform strategy and communicate progress clearly to senior stakeholders."

What you’ll need to be successful

• Track record of independently owning complex products end-to-end, with sharp prioritization in fast-moving environments.
• Experience working on consumer-facing services (accounts, identity, or social systems) ideally at scale. 
• Enough technical depth to engage credibly with engineers on system design and tradeoffs, without needing to be the expert in the room.
• Strong cross-functional instincts, you build alignment across teams that don't naturally agree and ship reliably at quality.
• Ability to bring clarity to ambiguous situations with competing priorities, knowing which problems to solve first and why.
• Clear, confident communicator with experience presenting to and influencing senior stakeholders.
• Experience in or supporting game development (especially free-to-play mobile or other scaled consumer apps) strongly preferred.
• Hands-on curiosity about AI and agentic workflows. You've experimented with these tools, have a point of view on where they create real value, and can help a team embed them meaningfully.

About the Role:

As a Staff Product Manager for Enterprise Share & Fund Plans, you'll own Ledgy's portfolio of share and fund plan products working hand-in-hand with some of the world's largest financial institutions to bring complex, high-stakes programs to life.

Our most important enterprise relationships are deeply collaborative. You'll work with clients to translate their requirements into solutions that work for them and for Ledgy. You will be running your own market and user research to build the domain expertise that lets you challenge assumptions, spot gaps, and make confident product decisions. The best outcomes come from both: a strategy that is based on deep client partnership and an independent point of view on where the market is going and what needs to get built.

At Ledgy you will:

• Own the Share & Fund Plans portfolio: starting with a major international pensions & savings program in Q3, with other exciting share and fund plans on the horizon
• Be the primary product partner for enterprise clients: navigate large organisations, manage senior stakeholders on both sides and know when to say yes, when to push back. You build the relationships that make complex programs succeed.
• Turn enterprise requirements into scalable product decisions: dig into RFPs and requirements documents and translate them into well-scoped solutions. Hold scope and complexity with conviction, making the strategic calls on what gets built and how it generalises, and where Ledgy draws the line.
• Run discovery to develop deep expertise in share and fund plan structures across Ledgy's core markets, including qualified vs. non-qualified plan treatment in the US and UK
• Collaborate with product leadership on strategy, balancing enterprise delivery milestones with longer-term platform investments
• Partner with Design, Engineering, and SMEs to write clear specifications and manage delivery in an agile setting
• Contribute to Ledgy's PM best practices, especially around enterprise co-build patterns and model high AI fluency, using AI tools to move faster and work smarter across research, documentation, and delivery
• Define and track success metrics for your team's initiatives, balancing enterprise delivery milestones with broader product KPIs

In the first 30 days:

• Be paired with an onboarding buddy and get up to speed on Ledgy's equity management platform, existing Share & Fund Plans capabilities, and the broader enterprise landscape
• Get introduced to the active enterprise programs and the key stakeholders involved on the client side
• Shadow customer calls, review existing requirements documents and RFPs, and start building your view of the opportunity
• Start contributing to roadmap discussions with guidance from team members

In the first 60 days:

• Fully own the client relationship for the Q3 pensions & savings program, understanding requirements, dependencies, and decision-making structures
• Develop a clear view of the scope, risks, and delivery plan for Q3 and communicate this confidently to internal and external stakeholders
• Fully master Ledgy's value proposition, understand our product capabilities and competitive landscape
• Participate in strategic discussions about scaling our share & fund plan product

In the first 90 days:

• Lead roadmap planning for the Share & Fund Plans pillar, balancing near-term enterprise delivery with longer-term platform investments
• Establish a working model for how Ledgy engages with enterprise clients in a co-build context, including how we scope, negotiate, and document bespoke requirements
• Collaborate with Product Marketing and Sales to refine our go-to-market narrative for pensions, savings, and fund plans
• Research Ledgy’s core markets regarding equity comp standards and complex share & fund plans to identify biggest opportunities

The job is a great fit if you:

• Have a minimum of 8+ years of product management experience, ideally in B2B SaaS with significant time spent in enterprise-facing roles
• Have a proven track record co-building with large enterprise clients, working from RFPs to deliver solutions that balance client needs with platform scalability
• Are a strong stakeholder and project manager, comfortable operating across multiple organisations and keeping complex programs on track
• Thrive when the roadmap is partly client-driven and know how to navigate that without losing product quality or long-term vision
• Are experienced working with large financial institutions or regulated enterprise customers, and understand the compliance and governance environments they operate in
• Are genuinely excited about startups: you move fast, adapt quickly, and bring energy and ownership to your work even when things are ambiguous
• Are well-versed in AI tools and apply them actively to increase your speed and the quality of your output. You're forward-thinking about how AI changes the way PMs work
• Have a strong sense of accountability, ownership and outstanding solution focus
• Have excellent communication skills, both written & verbal, and in the room with senior enterprise stakeholders; fluent in English

Nice to Haves:

• Background in financial services, fintech, or wealth management
• Experience with executive compensation or employee share purchase schemes
• Prior experience with equity management platforms

Role & Team

As a Data Engineering Manager, you will lead across several cross-functional teams, managing up to ~10 data engineers and GIS specialists. You will support teams working on data processing and pipelines to enable ML-powered product capabilities.

Our product teams are cross functional and will typically include product managers, designers, engineers and subject matter experts relating to the team’s domain.

You will be accountable for the technical direction and delivery outcomes of your area. You will challenge your teams to pursue ambitious goals while providing a high level of support — growing engineering talent and fostering a highly collaborative, team-based environment where people can do great work.

Your primary focus will be on building high-performing teams and driving results through others. You will not be expected to spend significant time doing hands-on coding; however, you will be expected to dive deep technically when required and leverage your experience to support strong technical decision-making.

Time zone requirement: Europe (GMT/WET, CET, EET) and Eastern North America (NST, AST, EST)

What You'll Do

• Enable our data engineers to become highly productive members of their cross-functional teams, empowering them to ship high-quality, reliable data platforms and pipelines on a daily basis.
• Grow the teams by attracting great talent from your network.
• Foster an inclusive and caring culture where everyone can do their best work.
• Provide regular 1:1 coaching and feedback to tap into the potential of all your team members and help them thrive and reach their aspirations.
• Be a strategic partner to product managers, machine learning engineers, and other stakeholders within your domains and ensure that we are making the correct data architecture and platform decisions that balance short and long term goals.
• Ensure suitability of the data architecture, pipelines, and data models within your domains to enable longer term product, analytics, and machine learning goals.
• Work closely with the other Product & Engineering leaders on strategy, technology and people, including improving our data engineering practices and introducing capabilities that can accelerate data access, reliability, and unlock new product and data-driven opportunities

Skills & Experience

• Experience working in a high growth scaleup environment
• Passionate about climate
• Product minded and able to demonstrate significant impact you have had on a business through the application of data platforms and data-driven systems
• 2+ years experience leading and managing data engineers across multiple teams
• Experience working with the following (or similar) technologies: Python, SQL, data pipeline orchestration tools (e.g., Airflow, Dagster), data warehouses/lakehouses, Postgres DB, data pipelines
• Ability to unblock your team by contributing at a senior engineering level (e.g., reviewing data models, debugging pipelines, guiding architecture). How hands-on you'll be in this role will depend on team size and maturity
• Comfortable working in a build it, run it environment (GCP, cloud run, grafana, k8s) - or similar, with an understanding of data reliability, observability, and pipeline operations
• Strong leadership skills with the ability to mentor and coach engineers at all levels
• Excellent communication skills and ability to collaborate effectively in a cross-functional team environment
• Passion for learning and staying updated with evolving technologies and industry trends, particularly in data engineering and data infrastructure

Nice To Have

• Experience working with maps/imagery/geospatial domains  

Note: We believe that all people are capable of great things. We encourage you to apply even if you do not meet all of the requirements that are listed within this job description.

What We Offer

• Competitive, location-specific compensation and benefits 
• Flexible, autonomous and collaborative working environment rooted in trust - we build our work days around our lives, not the other way around
• Home office stipend, coworking and ongoing education budgets 
• A company culture that genuinely embodies each of our core values
• To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis

Enterprise deals don't close themselves, and neither do the pipelines behind them. This role is for the rep who doesn't wait for inbound, and who uses every tool available, including AI, to outwork and outthink the competition.

The Company 

Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.

We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good.

We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes.

We had a choice: protect what we built, or reinvent ourselves.

We chose reinvention.

In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai.

The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost—the feeling of being truly understood and cared for. Not satisfied. Delighted.

The Product 

Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel—chat, SMS, email, voice, WhatsApp—without losing the thread. We're building AI that makes customers feel understood, seen, and remembered.

Why Enterprise Account Executive

AI is reshaping how businesses communicate with customers, and most companies haven't figured out what that means for them yet. That's the opening. Sendbird just made a full pivot to AI-first customer experience, and enterprise buyers are actively rethinking their CX stack. The window to get in front of them is right now.

We're building the sales team that will define Sendbird's next chapter. That means we need people who can do more than run a process. People who challenge how a customer thinks, show them what's possible with AI-powered conversations, and close deals that move the needle. If you're already using AI to work faster, prospect smarter, and sell more, you'll fit right in.

The Role

You'll own the full enterprise sales cycle, from sourcing your own pipeline to closing high six- and seven-figure deals with some of the most complex organizations in the world. This isn't an order-taking role. The right person thrives on building, moves fast, and treats every deal like it's their company on the line.

You might be this person if:

• You build your own pipeline and prefer it that way. Inbound is a bonus, not a dependency
• You use AI tools actively, whether that's automating research, enriching accounts, or generating outreach at scale, to do more with less
• You challenge customers' assumptions rather than validating them, and you're comfortable being the smartest voice in the room about their own problem
• You navigate multi-stakeholder deals across product, engineering, CX, and procurement without losing momentum or the thread
• You think in terms of outcomes, not features, and can translate technical capability into business impact on the fly
• You carry urgency into everything without needing a manager to set the pace
• You learn new categories quickly and get genuinely curious about the industries you sell into
• You treat a lost deal as data, not a setback, and come back sharper

You need to have:

• 5 to 8 years of technology sales experience with a proven track record of closing complex, enterprise-level deals
• Consistent success closing high six- to seven-figure contracts in a solution sales environment
• Experience running outbound-led, self-sourced pipeline development at enterprise scale
• Demonstrated ability to run multi-threaded sales cycles across technical and business stakeholders
• Working fluency with AI tools, whether for prospecting, pipeline enrichment, outreach automation, or research. You don't need to build agents from scratch, but you need to be actively using AI in your workflow

What you'll actually do:

• Source, qualify, and close enterprise deals end-to-end, using AI-assisted prospecting and enrichment tools to build and move pipeline faster
• Build and maintain a 3 to 5x qualified pipeline through outbound prospecting, network activation, and strategic account targeting
• Consult with enterprise product, engineering, and CX leaders on how AI-powered conversations can transform their customer experience
• Challenge customers' current thinking. Push them beyond what they came in asking for toward what they actually need
• Navigate complex, multi-threaded buying processes at top-tier companies without losing deal momentum
• Partner cross-functionally with Solutions Engineering, Marketing, and Product to land and position deals effectively
• Maintain rigorous pipeline hygiene and forecasting accuracy so leadership can trust what you're telling them
• Contribute to building the playbook. You'll be an early member of a high-performing sales team and your patterns will shape how we scale

Added Value:

• Formal SaaS sales training in a highly competitive environment
• Background at a top-tier professional firm (investment banking, management consulting, or similar)
• Experience selling AI, customer support, or customer experience software
• Prior exposure to selling into enterprise developer and product teams
• Vertical industry knowledge in communities, live-streaming, on-demand, ecommerce, or gaming
• Hands-on experience with AI workflow tools such as Make, Zapier, or n8n to automate parts of your sales process

Our UK benefits include (but are not limited to)

• 25 days PTO, 8 paid public holidays, 2 volunteer days, plus a rest/rejuvenation and birthday day off
• Parental leave after 12 months of employment for both mothers and fathers (birth parents, adoptive parents, and surrogate parents included)
• Congratulations and Condolences Leave and Allowance
• 6% employer contribution to the employee's pension fund
• Sendbird UK offers private health insurance, which includes GP consultations, mental health support, parent accommodation and home nursing, a Healthcare Cash Plan, Life Insurance and Employee Assitance Programme
• Wellness Boost: a reimbursement of up to £65 each month for expenses ranging from gym memberships to fitness classes, fitness equipment, messages, or counseling
• Be Your Best Self: An annual stipend of £2,000 (prorated by start date) for expenses ranging from professional development classes and training to personality assessments, gym memberships, books, fitness classes, mental health services, and massages
• Mobile Phone Boost: 50% of your monthly phone bill up to £50 eligible for reimbursement
• Home Internet Boost: £45 per month to support your home internet cost
• Commute Boost: £3000 annual budget

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

Why Sendbird

We're not optimizing an existing playbook. We're writing a new one. Sendbird just made one of the most decisive pivots in its history, and the people joining now will own the outcomes that define what comes next. If you want to sell something that actually matters, to buyers who are ready to move, this is where you want to be.

Sendbird is building the AI workforce of tomorrow, and we hire that way too. Learn more about our interview process, how we evaluate candidates, and the role AI plays along the way.

Available Locations: Lisbon | London | Hybrid

About the Department

Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.

About the Team

The Workers KV team delivers Cloudflare's global, low-latency, key-value data storage. KV lets developers store and retrieve data globally. With Workers KV, you can build dynamic and performant APIs and websites that support high read volumes with low latency.

KV is integrated with Cloudflare Workers but can also be used via our REST API. Here are a few example use-cases:

• Caching API responses
• Storing user configurations and preferences
• Storing user authentication details

The team is geographically distributed across Western Europe.

What you'll do

We are looking for an experienced Senior Engineering Manager to join our team. You will work with a team of passionate, talented engineers that are building innovative products that bring security and speed to millions of internet users each day. You will play an active part in shaping product features and improving performance to make Workers KV the best it can be. You will make sure our company hits our ambitious goals from an engineering standpoint. You will change the way people build applications.

You bring a passion for meeting business needs by building technical, innovative solutions. You excel to understand how big-picture goals inform technical details. You thrive in a fast-paced iterative engineering environment and have experience in delivering scalable distributed systems. Most importantly, you have a track record of having past teams respect you as both a technical leader and manager.

Examples of desirable skills, knowledge and experience

• Strong communications skills - especially building a shared understanding of systems among a team's members.
• Comfortable leading and hiring a team that builds distributed systems.
• Navigate uncertainty and ambiguity - many of the things we build have never been built before anywhere and you are expected to find a way to deliver.
• Excel at planning, creating teams, and overseeing execution to meet commitments and deliver with predictability
• Comfortable building developer-loved APIs that scale
• Demonstrate a track record of leading a team including hiring, on-boarding, and professional development. You inspire your team to reach higher. You’re as good as explaining “why” as you are “how”.
• Experience implementing tools, process, internal instrumentation, methodologies and resolving blockages
• At least 4 years of recent professional experience with TypeScript or Go.
• Solid understanding of computer science fundamentals including data structures, algorithms, and object-oriented or functional design.
• Deep understanding of the web and technologies such as web browsers, HTTP, JavaScript and WebAssembly

Bonus Points

• Experience building high performance distributed systems
• Experience delivering and operating critical infrastructure for cloud platforms, especially serverless platforms
• Deep Linux/UNIX systems, kernel, or networking knowledge
• Contributions to large open source projects
• Experience working with distributed storage and cache architectures
• Experience debugging, optimizing and identifying failure modes in a large-scale Linux-based distributed system

Your Role

We’re hiring an Engineering Manager to join our Global Football and Rugby (GFR) division, overseeing teams dedicated to Statsbomb—the flagship product for global football analytics at Hudl. You’ll lead two squads, including Yellow Brick Road and Parachute, to help us increase market share and deliver game-changing features to the world’s top football clubs.

As an Engineering Manager, you’ll:

• Lead with technical excellence. You’ll work closely with engineers to ensure we’re building high-quality, scalable software the right way, being involved in architecture and system design.
• Drive product delivery. You’ll partner with senior product managers and QA to understand business value, negotiate trade-offs, and oversee the successful shipment of new features in a fast-paced environment.
• Empower your team. You’ll manage approximately eight engineers across two squads, focusing on their growth and wellness while building a high-performing, healthy team culture.
• Champion innovation. We’re heavily invested in an AI-first mindset, and you’ll encourage your team to use AI tools and modern tech to stay ahead of the curve.

For this role, we're currently considering candidates who live within a commuting distance of our office in London. But with our flexible work policy, there aren't any current requirements for the number of days you come to the office.

Must-Haves

• Experienced. You have 5+ years of experience in engineering management, ideally with a background as an individual contributor or tech lead.
• Technically grounded. You have a strong technical background and are comfortable architecting complex software, specifically using C#, TypeScript, AWS, and Postgres.
• Product-minded. You have experience building customer-facing products rather than just internal platforms or infrastructure.
• Credible engineering leader. You can build immediate trust with engineers through your technical knowledge, helping them navigate complex paths and system designs.
• Forward-thinking. You’re comfortable using AI to improve workflows and are excited to help your team adopt new technologies.

Nice-to-Haves

• Broad tech stack. Experience with additional languages or tools beyond our core stack is valued.
• Domain passion. An interest in football analytics and working with products that serve elite clubs like Manchester City F.C. and Liverpool F.C.

Our Role 

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.
• Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.

Compensation

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

As a member of the Partner Solutions Architecture (PSA) team, you will be responsible for providing technical guidance to Stripe’s partners. Our goal is to drive growth through co-solutioning, education and enablement with our partner organisation. The right candidate will be a critical technical liaison to the Stripe Partner Development Manager. This will involve creating comprehensive technical business plans for Partners, including identifying, incubating and bringing to market service/solution offerings built on or with Stripe. A Partner Solution Architect is someone who is intellectually curious, motivated to win, open and entrepreneurial.

What you’ll do

As a member of the team, PSAs build highly consultative trusted relationships with executives and technical decision makers in the customer’s organisation to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. We architect business models with them so they can drive new monetization opportunities and growth.

Responsibilities

• Work with key partners to build out their Stripe capabilities and solutions to grow their business and drive non-linear growth.
• Develop and execute enablement plans.
• Be at the forefront of technical discussions & solution deep-dives with partners on the value Stripe can provide to their clients.
• Engage with CTOs, engineering & other technical leads at key partners to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to expand the partnership revenue.
• Communicate success internally through QBRs, etc.
• Provide oversight, guidance, and assistance during the partners sales process to ensure mutual success in joint opportunities.
• Educate the Stripe sales team on key partner solutions and capabilities.
• Serve as an advocate for key partners within specific sales regions and identify areas for sales partnership.
• Collaborate on technical content (sample code, demos, etc.) to show partners how to implement specific use cases or best practices.
• Provide Partner-focused guidance on Stripe’s product through feedback.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise.
• Experience co-selling and co-solutioning with go-to-market partners.
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
• Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
• Thorough understanding of the software development lifecycle and API architecture.
• Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences.
• Ability to learn Stripe solutions such as Payments, Billing, Connect, and more.
• Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in an enterprise technology ecosystem. 
• Strong organizational and time management skills and the ability to juggle competing priorities while working with multiple strategic opportunities and customers.
• Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe Capital provides access to fast, flexible financing to businesses, with the mission of helping them accelerate their growth. Businesses use the funds for marketing, hiring, geographic expansion, working capital, new equipment purchases, and much more. Capital has scaled meaningfully over the last few years, both in terms of user impact (over 81,000 businesses received financing through Stripe Capital in 2025 alone!) as well as financial impact as a business line within Stripe. Over 95% of our users say they love using Capital, making us one of Stripe’s most popular products – and we’re just getting started!

What you’ll do

The Capital PM team is responsible for three things – deeply understanding our users’ needs, creating a lending and financing roadmap for the products we want to build, and leading a cross-functional team (across engineering, design, marketing, finance, and more) to get things done.
In this role, you will be responsible for Capital’s International business, product suite, and roadmap. Capital is rapidly expanding across numerous countries and we’ve seen exciting momentum and stellar year-over-year growth. We are looking for a Product Manager who can own our international efforts end-to-end, setting the core vision / strategy as well as growing the existing business. This leader will effectively function as the “mini-GM” of the Capital International business, leading a cross-functional team across engineering, design, sales, marketing, and more to build a best-in-class lending platform. Success in this role means operating and building financing products that serve our users’ needs and growing our reach across more countries and users.

Responsibilities

• Deeply understand the financing needs of users on Stripe, from end borrowers to platforms. Be the voice of the user and the subject matter expert on how Capital can help users with their business objectives.
• Be the face of Capital with major international partners and customers.
• Define Stripe’s product strategy and roadmap for scaling lending solutions globally.
• Partner cross-functionally to design, build, and launch user-facing product experiences.
• Drive the adoption and impact of financing across both direct businesses and platforms.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of experience in product management within technical domains.
• Passion for building technology that promotes economic opportunity.
• Ability to speak the language of many different stakeholders – move effortlessly from engineering scoping to UX design reviews to helping outline legal and compliance requirements.
• Experience aligning a broad set of stakeholders via strong written and verbal communication skills.
• Ability to thrive with significant autonomy and responsibility.

Preferred qualifications

•  Experience launching and scaling fintech products.

Program Manager

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.

Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

In this role, you’d be joining the GTM Issuing and Treasury for Platforms team. Our team is responsible for addressing the technical and architectural nuances of the Issuing, Issuer Processing, and Treasury for Platform Products. We help Stripe increase the GDP of the internet by enabling our EMEA users to launch and scale card programs in an efficient and repeatable manner.

What you’ll do

As a Program Manager, you will bring operational leverage to the team by working directly with users to onboard and manage their Issuing programs. You will partner with sales and support teams to scale Issuing while collaborating with Product Management and Engineering to action user feedback and improve our product. Success in this role means providing significant operational leverage across the entire lifecycle, from initial onboarding to growing large-scale platforms.

Responsibilities

• Monitor and oversee regional activation, providing regular reporting on inflight activations, launch dates, and blockers
• Act as the primary escalation point and strategic lead for complex Issuing implementations, ensuring we always put "Users First"
• Partner with Product, Field Deployment Engineers, and Professional Services to build dedicated Issuing squads
• Translate complex user requirements into actionable product and implementation roadmaps
• Audit deal architectures to provide architectural guardrails, specifically around platform and product interoperability
• Codify the "Issuing Playbook" in partnership with Product Management to support new card and account use cases
• Raise clear escalations and provide transparent reporting to leadership on milestone risks and ecosystem health

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 10+ years of experience in card issuing program or project management within technical and regulatory domains
• Deep knowledge and expertise in the card ecosystem, value chain, and requirements of Visa and MasterCard
• Strong cross-functional communication skills with the ability to explain complex technical concepts to non-technical stakeholders
• Experience working directly with customers ranging from ambitious startups to large enterprises
• Proven ability to align a broad set of stakeholders via strong written and verbal communication

Preferred qualifications

• Experience in Stablecoin card issuing
• Hands-on experience with embedded bank accounts and non-card payment rails
• Experience with fintech products, Issuer processing, and card program management
• Proven experience in organizational building or restructuring while maintaining a high bar for user experience

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Growth Marketing is a team of performance-driven marketers and channel specialists. We partner closely with growth, creative, analytics and regional marketing to drive revenue through self-serve and sales motions. We work globally, across all Stripe offerings and with all company segments - from startups to the largest enterprises.

What you’ll do

Stripe is seeking an SEO to lead the SEO strategy for Stripe Docs, in close partnership with the Global SEO Lead. This individual will play a key role in growing the SEO channel by developing and executing efforts to increase Stripe’s revenue and visibility. The scope includes on-site optimization, content development, international SEO, and technical SEO.

While the ideal candidate is well-versed in all SEO disciplines, sensibilities around user-experience, design, engineering, copywriting, data, product management, and marketing are also required. In this role, you will work closely with cross-functional partners, including Growth Marketing, Product Marketing, Content Marketing, Engineering, Developer Relations, Design, Product, and Analytics. 

Responsibilities

• On-site optimization: enhance the website’s content and structure to improve search engine rankings and user experience.
• International SEO: develop strategies to optimize the website for multiple countries and languages, driving global visibility and engagement.
• Technical SEO: address backend improvements to ensure the website is compatible and optimized for search engine technologies and LLM agents.
• Roadmap development: develop strategic plans outlining key SEO initiatives and timelines to achieve short-term and long-term objectives.
• Performance reporting: analyze and report on KPIs to track progress and identify opportunities for further enhancement.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4+ years of experience crafting and executing SEO strategies.
• Motivated self-starter with high attention to detail, strong follow-through, and the ability to problem-solve independently and carry out tasks with autonomy.
• Tech savvy and cognizant of developments in technology/fintech. 
• Deep expertise in researching and interpreting search queries for developer audiences.
• Basic experience with HTML, CSS, and other web programming acumens.
• Deep expertise in all disciplines of SEO, including technical, on-site, and off-site SEO.
• Ability to develop and prioritize content roadmaps to build net new pages that drive incremental business performance.
• Data-driven, and results-oriented leader that’s proficient in B2B and SEO performance data.
• Proven track record of building scalable systems to successfully execute SEO plans.
• Deep expertise in IA and site architecture.
• Ability to develop exhaustive creative briefs for cross-functional execution. 
• Excellent communication, presentation, and soft skills (written and verbal) to effectively evangelize and educate on SEO internally.
• Strong cross-functional collaborator with the ability to build relationships and simplify complex topics for partners. Must possess intermediate sensibilities in user-experience, design, engineering, copywriting, conversion rate optimization, data, product management, and marketing
• Ability to develop and prioritize roadmaps that successfully deliver on business objectives.
• Excellent international SEO skills.
• Strong experience creating performance reporting and measuring success.
• Ability to work extensively in Google Drive apps (Docs, Sheets, Slides), Excel, Looker, Tableau, Google Analytics and other reporting software.
• Experience managing stakeholders, with the ability to handle multiple work streams and requests from a variety of stakeholders, balancing each of them to deliver on the true north objectives of the channel and business.
• Strong experience using a variety of SEO tools, including Google Search Console, Google Keyword Planner, SEMRush, and ScreamingFrog.
• Proficient in professional English literacy.

Preferred qualifications

• Experience crafting SEO strategies to acquire technical users (i.e. engineers) and/or partnering closely with Developer Marketing or Developer Relations is highly preferred.
• In-house, enterprise SEO experience is highly preferred.
• Intermediate software engineering background.
• Experience in the following industries: payments, fintech, billing, accounting, tax, startups, enterprise business, and platforms.
• Experience optimizing YouTube video content for search. 
• Multilingual literacy is advantageous in any of: German, French, Japanese, Italian, and/or Spanish.
• Experience with localization / translation.
• B2B experience.
• SQL experience and ability to gather data.
• Experience with telemetry and web analytics.
• Bachelor's degree or 4 years relevant experience.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal. Few roles provide such a direct impact on the growth of the company.

What you’ll do

You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user’s internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder. 

Responsibilities

• Lead the post-sale engagement, retention, and growth of your customers, partnering closely with the Account Executive
• Support expansion of your accounts - identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team
• Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Account Executive and team
• Evangelize Stripe customer success stories and customer success systems and processes
• Articulate and drive customer use cases, customer value and expansion while maintaining trusted customer advisor status
• Serve as a trusted payments and commerce advisor to the customer and educate them on the use and benefits of our products and our industry
• Aligned with the account team, perform business reviews to align on business priorities, Stripe product roadmap, review services satisfaction, share usage patterns or insights, surface issues, provide guidance on how to optimize the value from Stripe, and identify product expansion opportunities. 
• Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience
• Drive overall account health including payments performance, cost optimization, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of experience in a client-facing role ideally customer success, managing relationships with large, global, and complex organizations, preferably working with a technical product
• Strong analytical skills and operating rigor
• Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders
• History of success as a consultant, pre-sales, technical account management, or equivalent
• Experience building comprehensive account plans
• Proven track record of achieving targets and goals, preferably in a sales setting
• Track record of managing large, complex projects and/or programs
• Experience handling difficult customers or situations and can demonstrate resolutions
• Must work within a team environment with sales and services peers
• Ability to navigate data and people to find answers
• A strong understanding of our business and products, and an ability to research/self-starter

Preferred qualifications

• Sophisticated business sense and understanding of underlying drivers and strategy of our user’s businesses
• Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
• Willingness to tackle things on your own
• A capability to work well with a wide range of people, both internally and externally
• The motivation and flexibility to work well in a high-growth environment where things change quickly

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company.

What you’ll do

We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. 

The ideal candidate is analytical and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. 

Responsibilities

• Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe’s enterprise customers
• Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction 
• Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights 
• Perform business reviews to align on user priorities, review payments performance metrics, share Stripe product roadmap and provide guidance on how to optimize the value from Stripe
• Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience
• In coordination with an account team, support book expansion--identifying and surfacing opportunities to ensure customers are successful.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4+ years of experience in a client-facing role ideally in enterprise relationship management, partnering with large, global, and complex organizations, preferably working with a technical product
• Strong business sense and understanding of underlying drivers and strategy of our user’s businesses
• Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
• Strong analytical skills
• Excellent operating rigor including organizational and time management skills
• Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders
• History of success as a consultant, pre-sales, technical account management, or equivalent
• Proven track record of achieving targets and goals, preferably in a sales setting
• Track record of managing large, complex projects and/or programs
• Has handled difficult customers or situations and can demonstrate resolutions
• Willingness to tackle things on your own
• Ability to navigate data and people to find answers
• A capability to work well with a wide range of people, both internally and externally
• The motivation and flexibility to work well in a high-growth environment where things change quickly

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

What you’ll do

As an Engagement Manager at Stripe, you will drive Stripe’s future growth engine by leading enterprise-level, strategic users through our integration, implementation and adoption stages that will lead them to become long-term Stripe users and advocates of our products and solutions.

Stripe Professional Services provides a rapid path to success and ongoing value for our users. Our Engagement Managers utilize Stripe’s proven Implementation Methodology coupled with their project leadership expertise, to guide and enable users and partners to successfully integrate Stripe’s solutions rapidly while delivering immediate impact and measurable value.

Responsibilities

• Own all facets of the relationship with the User  - Our Engagement Managers provide overall vision and direction throughout the program/project lifecycle for Stripe’s most complex user engagements. They are the single point of contact for the Stripe internal organization and for the user program/project management counterparts as it relates to the in-flight implementation to help lead and drive collaboration, knowledge sharing, issue resolution and decision-making.
• Accelerate time to value - Rigorous program/project management and quality assurance practices lead to implementation efficiencies that generate cost savings and speed of business outcomes. Engagement Managers are seasoned leaders who build high-performing project teams, accelerate time to value, and drive rapid and effective program decision-making by proactively managing the integration of Stripe’s products into the user’s application/technical architecture, test and change management strategies and transformation timelines.
• Deliver Program / Project Management expertise & innovation - Engagement Managers deliver program/project management expertise based on experience, continuous learning, and in-depth knowledge of Stripe’s products and implementation best practices. They drive innovation and adoption of deployment practices, provide product adoption insights and help users achieve the maximum value from their Stripe investment. In addition to this, they play a pivotal role in the continuous improvement and enablement of the Stripe Implementation Methodology and it’s associated tools, templates and processes
• Manage scope, time, cost and quality - The Engagement Manager provides well-established program/project governance to manage requirements in line with the agreed scope and business objectives. This is made possible through effective balance of time, cost, and quality via proactive program planning focused on business outcomes.
• Mitigate and Manage risk - Engagement Managers are responsible for providing proactive risk assessment, prevention and mitigation plans and the efficient identification, tracking, and resolution of issues and decisions using established tools and templates with internal and user stakeholders. Engagement Managers are the primary interface between the user and Stripe’s Product and Engineering teams to drive implementation alignment to the forward roadmap and future capabilities.
• Provide Program / Project Governance - Leading into and throughout the Implementation Program and associated projects, the Engagement Manager will work in concert with the User’s assigned Program / Project Manager to instantiate and execute on the agreed Program / Project Governance model and related Stakeholder Management and Communications plan
• Close out the project - Upon project completion, Engagement Managers ensure a smooth transition of the implemented Stripe capabilities into operation for the user. This includes complete knowledge transfer and the handover to Stripe Support
• Engage as part of a thriving internal Engagement Management Community - Our Engagement Managers actively participate in a global community of practitioners to continually evolve and improve the way in which Stripe leads and supports our Users through high impact and complex implementations of Stripe’s payment infrastructure

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7+ years of experience working with enterprise level strategic users on on complex technology or business transformation programmes with a track record of top performance or a related field
• Ability to understand complex business requirements and craft tailored solutions
• Ability to quickly learn and explain technical concepts to Stripe’s largest Users in a way which they will understand.  Some may be deeply technical.  Others may be more business focussed, so you’ll need to talk to Users in a language they can understand
• Proven program management skills and experience
• Strong critical thinking skills, including the ability to identify suboptimal processes and drive more efficient ways of working
• Ability to recognize repeated user-facing issues and build scalable solutions
• Superior verbal and written communication skills
• Ability to operate independently in a highly ambiguous and fast-paced environment
• Demonstrated ability to engage with and lead executive stakeholders and key decision makers on the User side to drive towards an agreed outcome
• Experience in working with or in complex Enterprise organizational and decision making structures 
• An ability to work collaboratively with and influence Stripe’s Product and Engineering teams to advocate for our Users and continuously shape the forward roadmap of Stripe’s applications
• Apply structured problem-solving and stakeholder management frameworks — drawing on experience from complex, multi-workstream client engagements to drive programme clarity, alignment and outcomes

Preferred qualifications

• This role is well-suited for professionals with a background in management consulting, technology advisory, or professional services, who are looking to bring their client engagement expertise to a high-growth technology environment.

• Industry certifications to ensure project success. Typical certifications include: 

  • Certified ScrumMaster 
  • PMP or PRINCE2 Certification

• Prior experience in the payments industry

• A familiarity with the integration and testing of APIs 

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe’s Professional Services Sales team works with our most strategic users; You will help customers accelerate their growth and adoption on Stripe. This role is responsible for leading strategic conversations during pre-sales that will transform the payments and financial infrastructure for leading enterprises, ultimately driving revenue growth through our professional service offerings.

What you’ll do

As an Enterprise Services Manager, you will sell large Professional Services engagements to strategic clients and drive Stripe’s future growth engine by building relationships with prospective users and turning them into happy Stripe users.

Responsibilities

• Own the entire Professional Services sales cycle for enterprise companies.
• Partner with Account Executives on named account lists to develop account plans aimed at winning and expanding Professional Services business with enterprise clients.
• Drive the success of Professional Services by managing and forecasting bookings.
• Craft custom proposals that align with clients' business outcomes, utilizing services across Professional Services and partner offerings.
• Advise senior leadership in customer organizations on building business cases for digital transformation.
• Lead pre-sales workshops with customers, focusing on strategy, vision, discovery, and assessment.
• Shape Professional Services deals, and build and negotiate contracts/Statements of Work.
• Engage with Product and Engineering teams to influence product strategy for large clients.
• Collaborate effectively with GTM partners to integrate complementary strategies and drive mutual growth objectives.
• Prepare the delivery team with user insights to ensure that the delivery aligns with the desired business outcomes.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of professional services sales experience, preferably at a technology company or a consulting firm, with a track record of top performance.
• Proven experience in pre-sales and sales of sizable service engagements, as well as in contract and Statement of Work (SOW) development.
• Demonstrated ability to lead large transformational engagements using disruptive technologies.
• Thrives on the urgency and importance of working with our largest customers, achieving set objectives while balancing competing priorities.
• Ability to understand complex business requirements and develop tailored solutions.
• Demonstrated ability to navigate ambiguity to produce strategic insights and identify opportunities.

Preferred qualifications

• Knowledge of the sales cycles associated with a SaaS product or technology platform for strategic enterprise customers.
• An in-depth understanding of the buyer journey and the ability to lead complex, multi-party sales in a highly consultative manner.
• Experience working with upper middle market and enterprise companies.
• A proven track record of driving cross-functional alignment among a broad set of stakeholders, including engineering, sales, support, product, marketing, data science, and senior leadership, to achieve growth targets.
• Experience in building and scaling a go-to-market (GTM) growth discipline, including the development of strategy, processes, and operating models.
• Proven ability to create a strong growth culture within a team.
• Background in a growth-stage internet/software company and/or the payments industry.
• Familiarity with APIs and their role in digital solutions.

Your Role

We’re looking for a customer-obsessed Product Design Manager to lead design for our North American Sports (NAS) experience: defining the NAS design strategy, building a high-performing team, and shipping work that changes how elite sports organisations operate. You’ll set the vision, own experience quality, partner with Product and Engineering to shape a 12-18 month roadmap, and embrace AI at every step of the design process.

As a Product Design Manager, You’ll

Define and own the NAS design strategy
Set the experience vision for North American Sports. Identify where products should converge into shared workflows and where they need to stay specialised, grounded in deep customer understanding, business outcomes, and a 12-18 month roadmap.

Be relentlessly customer-obsessed
Build a culture of customer obsession across your team and your build partners. Ensure design decisions trace back to a real user need - whether that’s the analyst reviewing video all day, the scout evaluating 200 prospects a week, or the coach who needs answers in the moment.

Own cross-product experience quality
Own the end-to-end experience across video analysis, performance, scouting, and recruiting tools. Use Hudl’s UXQ Heuristics as a shared quality language in critiques, reviews, and quality checks. Reduce friction and context-switching while championing consistency through the Uniform design system.

Embed AI into how your team works
Lean into AI to accelerate research synthesis, generate and test prototypes faster, run design QA checks, and explore more of the solution space. Help your designers build confidence with AI-enabled workflows and push the team to stay at the frontier of what’s possible.

Be a player-coach
Manage and develop a small team of designers through hands-on leadership. Set clear expectations around craft, platform-first thinking, and data-informed decision-making. Build individual development plans around UX competencies and create an environment where designers do the best work of their careers.

Build strong partnerships
Design doesn’t ship alone. Build deep, trust-based partnerships with your Product, Engineering, Scrum, and Quality counterparts.

Bring clarity to complexity
Guide teams through ambiguous, multi-product workflows by asking the right questions, leveraging insights, and balancing simplification with elite-level customisation.

Drive strategic alignment
Operate at the segment level to ensure consistency across squads, align roadmaps 12-18 months out, and steward cohesive experiences.

Take full ownership of outcomes
Own experience quality and impact across your space, grounding work in business results, customer satisfaction, and learning velocity.

For this role, we're currently considering candidates who live within a commuting distance of our offices in London. But with our flexible work policy, there aren't any current requirements for the number of days you come to the office.

Must-Haves

Customer-obsessed
You don’t just advocate for users - you build a practice around understanding them deeply, and you hold your team and build partners to that standard.

Strategic design leader
You connect design work to business, platform, and company goals - not just user needs in isolation.

Proven player-coach
You have experience managing designers, developing talent, and leading by example when the work demands it.

Deeply curious about professional sport
You understand (or are hungry to learn) the world of professional and college sports - the pressure, the workflows, and what it means to design for analysts, coaches, scouts, and decision-makers.

Systems thinker
You have a platform-first mindset and experience driving consistency through design systems.

Data-informed and research-grounded
You translate qualitative and quantitative insights into clear design direction and can articulate why a decision was made.

Clear communicator
You tell compelling stories, build alignment across disciplines, and can hold the room in a strategy review.

Comfortable with complexity
You’ve designed for expert users, enterprise systems, or multi-product experiences and know how to balance power with usability.

Quality-driven
You have experience using heuristic frameworks to evaluate and raise the bar on experience quality, alongside strong accessibility and critique practices.

AI-forward
You have started to use AI to accelerate your own design work and are excited to help a team adopt AI-augmented workflows across research, prototyping, and QA.

Strong portfolio
You can show end-to-end UX work across complex or multi-product experiences.

Nice-to-Haves

• Direct experience in professional sports - either designing for sports organisations or working within one.
• Experience shipping AI-enhanced product features (not just using AI in your workflow, but building AI into the product).
• Multi-product or cross-platform design experience at scale.

What Success Looks Like

In your first year, you’ll have:

• Established a clear design strategy for NAS that your team, build partners, and leadership all rally behind.
• Identified the highest-friction cross-product workflows and shipped meaningful improvements that reduce context-switching and time-to-value for elite users.
• Built deep customer understanding into your team’s practice - with every major design decision grounded in real user needs.
• Embedded AI into how your team works - not as an experiment, but as standard practice across research, prototyping, and review.
• Grown your team’s capability and confidence, with clear development plans, strong build partnerships, and a shared quality language through UXQ Heuristics.
• Delivered consistently against UXQ quality, with measurable accessibility improvements
• Become the person your segment looks to for the experience vision - someone who can see 12-18 months ahead and rally a cross-functional team to get there.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.
• Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.

Compensation

Role & Team

As an ML Engineering Manager, you will lead across several cross-functional teams, managing up to ~10 machine learning engineers and data scientists. You will support teams working on data- and machine-learning-driven product capabilities.

Our product teams are cross functional and will typically include product managers, designers, engineers and subject matter experts relating to the team’s domain.

You will be accountable for the technical direction and delivery outcomes of your area. You will challenge your teams to pursue ambitious goals while providing a high level of support — growing engineering talent and fostering a highly collaborative, team-based environment where people can do great work.

Your primary focus will be on building high-performing teams and driving results through others. You will not be expected to spend significant time doing hands-on coding; however, you will be expected to dive deep technically when required and leverage your experience to support strong technical decision-making.

Time zone requirement: Europe (GMT/WET, CET, EET) and Eastern North America (NST, AST, EST)

What You'll Do

• Enable our Machine Learning and data teams to operate as highly productive, cross-functional teams delivering high-quality ML-driven capabilities
• Support teams working with satellite imagery and geospatial datasets, balancing experimentation, iteration, and ongoing improvement of existing solutions
• Grow the teams by attracting and hiring great Data and ML talent
• Foster an inclusive, supportive, and caring culture where everyone can do their best work
• Provide regular 1:1 coaching and feedback to help others thrive, grow, and reach their aspirations
• Act as a strategic partner to Product Managers within your domains, ensuring technical decisions balance short- and long-term goals
• Ensure the technical approaches within your domains support future product and modelling needs
• Work closely with other Product, Design and Engineering leaders on strategy, technology, and people
• Help evolve Data and ML practices and introduce ways of working that improve collaboration, delivery, and learning

Skills & Experience

• 8+ years of professional experience building ML- or data-driven systems, at least 3 years’ experience leading and managing ML or data-focused teams
• Passionate about climate and the role technology can play in addressing environmental challenges
• Experience working in a high-growth scale-up or startup environment
• Product-minded, with the ability to demonstrate meaningful business impact through technology
• Sufficient technical depth in machine learning, data systems, or applied ML to guide teams and challenge decisions
• Experience working with python-based ML or data workflows and collaborating closely with data scientists
• Strong leadership skills, with a coaching mindset and the ability to support engineers and data scientists at all levels
• Excellent communication skills and the ability to collaborate effectively in cross-functional environments
• Passion for learning and staying current with evolving technologies and industry trend

Nice To Have

• Engineering mindset or background, with experience applying software engineering best practices to data and ML systems (e.g., reproducibility, testing, monitoring, and production deployments)

Note: We believe that all people are capable of great things. We encourage you to apply even if you do not meet all of the requirements that are listed within this job description.

What We Offer

• Competitive, location-specific compensation and benefits 
• Flexible, autonomous and collaborative working environment rooted in trust - we build our work days around our lives, not the other way around
• Home office stipend, coworking and ongoing education budgets 
• A company culture that genuinely embodies each of our core values
• To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis

Role Overview

As an Associate Manager in PSS QA Engineering Services, you will be a key part of our global leadership team, shaping and delivering exciting services that provide real value to our studios, and contribute meaningfully to the future of PlayStation and the gaming industry.

You will lead our talented, multi-cultural, and engaged ALM Support team, owning the strategic service direction and supporting the team as they develop their skills and reach their full potential.

ALM Support acts as the backbone of PlayStation’s development infrastructure, managing the enterprise ALM systems and workflows (like Jira and TestRail) that allow our studios to track progress, manage quality, and ship world-class games.

What You'll Be Doing

• Leadership of staff in multiple regions as part of the global ALM Support team and wider PlayStation Studios QA Engineering pillar

• Overseeing the technical configuration and health of our global Jira and TestRail instances, ensuring they are optimised to meet the unique needs of our studios

• Responsible for staff recruitment, selection, training, development, and regular performance reviews

• Ongoing coaching and mentoring as required, and recognition of successes

• Ensuring effective and efficient operational service delivery to our studios, using data and service metrics to help the team track our progress, and continually improve the quality of support we provide

• Defining and managing team budgets and resources thoughtfully, using data to ensure a sustainable workload and healthy balance for the team

• Supporting the Engineering leadership team in the creation of plans and strategic approaches to achieve PSS QA and overarching Studio Business Group goals

• Advocating for SIE’s cultural values and fostering an inclusive environment where everyone can do their best work.

• Collaborating with global QA leadership peers to promote knowledge sharing, and cultivate innovation and success within PlayStation Studios QA and its partners

Who You'll Work With

• PlayStation Studios QA leadership

• Studio heads, production teams, and internal studio QA managers

• Internal and external partner test teams and leads

• Sibling teams within the Global Creative, Technology and Services group

Your Background

• Experience in staff development and leadership of a global team in a managerial role

• A solid understanding of the Software Development Lifecycle and all related processes

• Experience owning a technical service both operationally and strategically

• Comfortable managing budgets and planning resources.

• Solid communication - strong business writing, public speaking and presentation, and listening skills.

• Willingness to advocate and lead via SIE cultural leadership values: Communication, Innovation, Collaboration, Inclusion

Beneficial Experience

• Management of a busy technical Service Desk

• A good understanding of quality assurance techniques, and testing methodologies

• Solid gaming industry appreciation and understanding

• Deep PlayStation and other console platform knowledge

• Cross-cultural/global working experience

• Technical/administrative experience of supporting ALM enterprise tools - Jira, Confluence, TestRail, etc - ideally within a Service Desk environment

• Ability to see a task through to completion, on time and to expected quality

Desirable Qualifications

• Formal management and/or project management qualifications

• ITIL Service Management

• Service Desk Management (SDI/SDA)

We recognise that talent comes in many forms. If you’re excited about this role but don’t tick every single box, we’d still love to hear from you!

Role Overview

As an Associate Manager in PSS QA Engineering Services, you will be a key part of our global leadership team, shaping and delivering exciting services that provide real value to our studios, and contribute meaningfully to the future of PlayStation and the gaming industry.

You will lead our talented, multi-cultural, and engaged ALM Support team, owning the strategic service direction and supporting the team as they develop their skills and reach their full potential.

ALM Support acts as the backbone of PlayStation’s development infrastructure, managing the enterprise ALM systems and workflows (like Jira and TestRail) that allow our studios to track progress, manage quality, and ship world-class games.

What You'll Be Doing

• Leadership of staff in multiple regions as part of the global ALM Support team and wider PlayStation Studios QA Engineering pillar

• Overseeing the technical configuration and health of our global Jira and TestRail instances, ensuring they are optimised to meet the unique needs of our studios

• Responsible for staff recruitment, selection, training, development, and regular performance reviews

• Ongoing coaching and mentoring as required, and recognition of successes

• Ensuring effective and efficient operational service delivery to our studios, using data and service metrics to help the team track our progress, and continually improve the quality of support we provide

• Defining and managing team budgets and resources thoughtfully, using data to ensure a sustainable workload and healthy balance for the team

• Supporting the Engineering leadership team in the creation of plans and strategic approaches to achieve PSS QA and overarching Studio Business Group goals

• Advocating for SIE’s cultural values and fostering an inclusive environment where everyone can do their best work.

• Collaborating with global QA leadership peers to promote knowledge sharing, and cultivate innovation and success within PlayStation Studios QA and its partners

Who You'll Work With

• PlayStation Studios QA leadership

• Studio heads, production teams, and internal studio QA managers

• Internal and external partner test teams and leads

• Sibling teams within the Global Creative, Technology and Services group

Your Background

• Experience in staff development and leadership of a global team in a managerial role

• A solid understanding of the Software Development Lifecycle and all related processes

• Experience owning a technical service both operationally and strategically

• Comfortable managing budgets and planning resources.

• Solid communication - strong business writing, public speaking and presentation, and listening skills.

• Willingness to advocate and lead via SIE cultural leadership values: Communication, Innovation, Collaboration, Inclusion

Beneficial Experience

• Management of a busy technical Service Desk

• A good understanding of quality assurance techniques, and testing methodologies

• Solid gaming industry appreciation and understanding

• Deep PlayStation and other console platform knowledge

• Cross-cultural/global working experience

• Technical/administrative experience of supporting ALM enterprise tools - Jira, Confluence, TestRail, etc - ideally within a Service Desk environment

• Ability to see a task through to completion, on time and to expected quality

Desirable Qualifications

• Formal management and/or project management qualifications

• ITIL Service Management

• Service Desk Management (SDI/SDA)

We recognise that talent comes in many forms. If you’re excited about this role but don’t tick every single box, we’d still love to hear from you!

As a Data Science Manager, you will lead both people and innovation in experimentation and causal inference, helping shape the future of decision-making and product innovation at SIE. This is a hands-on leadership role blending technical depth with managerial responsibilities. You will drive cutting-edge research in experimentation methodologies while mentoring and guiding a team of data scientists. You’ll be responsible for elevating our experimentation strategy, fostering a culture of curiosity and rigor, and helping cross-functional teams deliver player-first experiences through strong evidence-based decisions.

What You’ll Be Doing:

• Lead a team of data scientists focused on experimentation and causal inference; provide technical direction, career development, and mentorship.
• Drive innovation in experimentation research by developing and overseeing new methodologies and frameworks that improve the quality, speed, and scalability of experiments.
• Guide the advancement of experimentation infrastructure and tooling, incorporating statistical and machine learning methods to refine analysis capabilities.
• Partner with product managers, game studios, and business leaders to identify high-impact experimentation opportunities and ensure alignment with PlayStation’s strategic goals.
• Act as a thought leader in experimentation and causal inference, evangelizing best practices and fostering learning across teams.
• Contribute directly to research and prototyping of novel experimentation techniques that address complex real-world constraints, such as user behavior variability and data limitations.
• Champion the growth of a data-driven culture by advocating for experimentation standards, ethical practices, and reproducibility.
• Represent the team’s insights, innovations, and impact across the broader data science and product communities within PlayStation.
• Stay abreast of emerging developments in experimentation, causal inference, and applied machine learning to continuously evolve our capabilities.

What We’re Looking For:

• Master’s Degree or equivalent experience in Applied Math, Economics, Statistics, Computer Science, or related field. Ph.D. or equivalent experience preferred.
• Strong familiarity with the gaming industry and contemporary gaming experiences.
• 6+ years of experience in data science, including hands-on work in experimentation, with at least 2+ years in a formal people management or technical leadership role.
• Proven track record of leading experimentation innovation and scaling frameworks within a dynamic business environment.
• Proficiency in SQL and statistical programming languages (e.g., R or Python), especially for causal inference, experimental analysis, and scalable modeling.
• Expertise in causal inference techniques and designing both randomized and quasi-experiments.
• Demonstrated ability to collaborate cross-functionally and influence data strategies that inform business and product decisions.
• Excellent communication and storytelling skills, especially in conveying complex concepts to non-technical stakeholders.
• Experience working with modern data engineering and visualization tools (e.g., Airflow, Git, Tableau, MicroStrategy).
• A strong sense of ownership and an inclusive leadership style that encourages collaboration and innovation.

Senior Manager, Content Personalization

San Mateo or San Diego  (hybrid)
OR
London, UK (hybrid) 

Role overview:

As the Senior Manager, Content Personalization you will be part of the PlayStation Store team responsible for showcasing the incredible range of gameplay experiences on the PlayStation Store to over 100 million loyal gamers. Your mission will be to personalize the player experience across the Store, helping players to find their perfect next game, drive higher engagement and conversion rates and deliver incremental revenues. 

You will leverage your deep expertise in digital commerce, to develop a deep understanding of our customers and our players’ behavior. Your analytical skills and creative thinking will help you drive experimentation at scale, both leading and supporting personalization tests.

You will monitor and optimize customer experiences across omnichannel touchpoints, including console, app, and web storefronts. By identifying market-level opportunities, you will support teams in enhancing player engagement and conversion through highly personalized experiences. Your hands-on approach will involve systematically developing hypotheses to test and optimize performance, setting up and executing tests with well-defined goals and KPIs to drive commercial growth. With a growth mindset, you will foster a culture of continuous improvement, sharing best practices and insights across the organization. 

Highly collaborative, you will partner with stakeholders across D2C, GM/GSBO, and Product teams to develop a world-class player experience. You will deliver a well-defined program of work through agreed roadmaps, contributing to Store strategy and development as part of the extended Store Leadership Team. 

What you’ll be doing:

• Drive Impact via Personalization: Establish yourself as a trusted leader of the personalization cross-functional pod; experimenting at scale helping design, develop and deliver tests to drive positive impact to our customers and the business.
• Develop & Deliver a Content Personalization Strategy: responsible for developing and delivering a content personalization roadmap that enhances experiences across the PlayStation storefronts driving incremental revenues and commercial growth. 
• Design, Evaluate and Report Results: be an authority on personalization data and test results, establishing clear frameworks and guidelines to help evaluate the impact of personalization. Work closely with Product and Analytics teams to further refine reporting dashboards in order to increase valuable insights and produce actionable insights and data-backed recommendations. 
• Translate Strategy into Action: accountable for translating strategy and plans into OKR frameworks, building well defined programmes to positively impact objectives. Establishing and developing a clear set of KPI’s with stakeholders to ensure alignment with the Store Strategy and Mid-Range Plans. 
• Foster Continuous Improvement: develop best practices and function as the subject matter expert on content personalization across the business, further supporting the development of a data driven culture of continuous improvement. Work closely with Store teams to stay abreast of commercial priorities and further understand how players are responding to commercial executions and campaigns. 
• Evaluate and Report Results: Work with the Personalization pod to evaluate results, help determine the statistical significance of tests and assess the impact on incremental revenue and other KPIs. Help develop detailed insights and reporting on tests to highlight performance impact and produce actionable insights and data-backed recommendations. 
• Collaborate Across Teams: Collaborate with teams across the business, including the Store, D2C, GM/GSBO, and Product Teams, to build strong relationships and to deliver against insights, plans, and recommendations. Ensure all plans align with brand and marketing guidelines. Work with Matrix teams to foster a collaborative global and local hybrid culture that encourages and supports high performance, creativity, innovation, and data led decision making.  
• Understand Industry Trends: Stay abreast of trends and best practices in digital commerce. Keep up to date with emerging industry trends, and best practices to bring fresh, innovative ideas to the business. 
• Team leadership: lead, coach, and mentor a team of two global personalization specialists, providing guidance and feedback to deliver impact and achieve objectives.

What we’re looking for:

• The ideal candidate will have a minimum of 12 years’ experience in digital media entertainment - working across commerce and personalization, a passion for understanding customers and strong commercial instincts supported with a demonstrable experience of delivering commercial impact and growth. 
• Proven experience in people management, including leading teams, performance coaching, and fostering professional development.
• Adept at using data and analytics to develop a deep understanding of customer trends, with experience of creating programs of work to continuously personalize and improve customer interfaces and experiences. 
• Strong background of experimentation and experience of refining testing and experimentation methodologies and frameworks to deliver against KPIs in a scaled growth business. 
• Excellent data and analysis skills and comfort using analytics tools to understand and synthesize results and identify commercial opportunities. 
• Exemplifies a systematic, disciplined, and logical approach to problem solving, whilst also considering innovative and creative options.
• Extensive experience of working in a direct-to-consumer digital or e-commerce business, in either the Retail, FMCG, Media or Tech verticals. A passion for the games industry and gaming is desired but not essential. 
• Exceptional interpersonal skills, with demonstrable experience working in tandem across commercial and product teams. The ability to work collaboratively at a local and global level in a hybrid environment is also important. This individual should also be comfortable working across multiple levels in an organization and communicating with large groups of colleagues and senior stakeholders effectively. 
• Experience of working collaboratively across sales, marketing, and insight teams to develop and deliver programs of work and further comfort in working with Product and Engineering Teams to propose product and functionality enhancements. 
• Bachelor’s degree or equivalent in Math, Marketing, Data Science or Business Analytics 
• Experience and comfort of delivering in a high energy, fast paced and changing environment.

Role Description:

We are looking for an independent, dedicated Lead or Senior Lead: Machine Learning to join the Visual Computing Group (VCG). This role contributes to redefining game play and live streaming through advanced R&D. VCG’s mission is to design and deploy advanced neural networks and machine learning (ML) for game rendering and streaming systems of SIE that exceed the state-of-the-art in runtime efficiency, visual quality and latency. 

Who Are You?

• You have a demonstrated ability in managing high performance research teams in the field of ML or Graphics
• You are a dynamic and visionary leader with a passion for building and leading high-performance teams.
• Your leadership style is grounded in clear communication, inspiration, and empathy.
• You possess the ability to motivate and empower your team, fostering an environment where creativity and collaboration thrive.
• A strong advocate for personal and professional growth, you ensure that every team member feels valued and heard.
• Your approach to leadership is proactive, adaptable, and driven by a deep commitment to the success of both your team and the organization.
• Experience in coaching and mentoring team members, fostering an inclusive and collaborative work environment.
• You have the courage to speak up and take smart risks
• You have strong and well-formed technical ideas that are weakly held; you can discuss, listen and participate in a passionate debate.
• You are experienced in managing team communications in a large organization

What Do You Do?

• As a Manager / Senior Manager within the Visual Computing Group, you will lead a multidisciplinary team of machine learning engineers and researchers focused on neural-assisted game rendering.
• You will be responsible for coordinating the build, prototyping, development and integration of brand new visual computing technologies into our products.
• Your role also involves managing project timelines, ensuring high-quality work, and collaborating with multi-functional teams to drive innovation.
• You will also play a key role in aligning the team’s work with the overall strategic objectives of the company, balancing the demands of ongoing projects with the need for continuous improvement and technical debt management.
• You will meet with collaborators to build partnerships and establish positive and trustworthy relationships.

What Knowledge Do You Have?

Domain Expertise:

• Extensive technical experience and track record of accomplishments within various areas including intelligent systems, visual computing, real-time graphics processing within game engines, or graphics.
• Proven track record in managing and delivering sophisticated projects within these areas.

Technical Skills:

• Proficiency in programming languages and tools relevant to visual computing (e.g., C++, Python, OpenGL, DirectX).
• Familiarity with machine learning frameworks and their application in visual computing
• Knowledge in computer vision and machine learning: advanced neural network architectures applied to image analysis and video processing (diffusion models, transformers, distribution alignment, advanced loss functions for computer vision problems)
• Knowledge in game engine rendering: knowledge of the stages of the game rendering pipeline, examples in UE5 or similar, knowledge of ray tracing or path tracing, advanced machine learning methods for global illumination, path tracing, frame interpolation and super-resolution in game rendering

Educational Background:

• A degree in Computer Science, Engineering, or a related field, or equivalent experience; advanced degrees are a plus.

Industry Knowledge:

• Up-to-date with the latest trends and technologies in one or more of: machine learning, computer vision, game engine rendering.
• Experience in the interactive entertainment industry or a related field is highly desirable.

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Role Overview - 12m FTC (Maternity Cover)

The Global Marketing, Sales, and Business Operations (GMSBO) division brings together a global staff with a passion for engaging gamers with PlayStation’s extraordinary intellectual property. With teams in countries across the globe, we recognise the importance of balancing local relevance with a global perspective. Across our marketing, Direct to Consumer, channel partners, and services business, we work together to bring the best of the PlayStation experience to markets and channels around the world. 

As part of GMSBO, the Executive Portfolio Management Office (EPMO) has a remit for supporting strategic initiatives to ensure coordinated action and execution. The core areas of focus are goals tracking, organisational alignment, knowledge management, process improvement, and initiative management. Further, the team coordinates and runs project plans for division activities related to bringing products to market in both new and known capacities and enable processes to create alignment and efficiency. 

The Process Optimisation team within the EPMO is seeking a team manager (Contracted) for maternity backfill in a role that combines strong manager expertise in roles of deep process analysis and change management capabilities to drive impactful, sustainable transformation across complex business and system environments.  

Operating within a fast-paced, dynamic environment, this individual will engage with senior leaders and cross-functional teams on high-impact process redesign initiatives that demand discretion, analytical rigor, and strategic influence. 

What you'll be doing:

• Lead and develop a globally distributed Process Optimisation team, managing capability, performance, and growth across process mapping, redesign, change management, and continuous improvement disciplines. 
• Own team capacity planning and resource allocation, ensuring effective assignment of work across a portfolio of process optimisation initiatives aligned to business priorities. 
• Act as the primary EPMO point of contact for process optimisation demand intake, evaluation, prioritisation, and backlog management, ensuring alignment to strategic objectives and portfolio needs. 
• Oversee delivery of a portfolio of process-related initiatives, ensuring consistency, quality, and alignment with organisational goals, while maintaining visibility of progress, risks, and outcomes. 
• Step into initiatives as needed to lead, support, or unblock delivery, particularly for complex or high-priority efforts, operating flexibly across program and project-level activities. 
• Drive delivery across key areas including process assessment, mapping, redesign, change management, and continuous improvement, ensuring structured and repeatable approaches. 
• Establish and evolve ways of working, standards, and governance for process optimisation within the EPMO, aligned to broader portfolio and project management practices. 
• Lead the development and scaling of the Process Center of Excellence (CoE), including methodologies, tools, templates, repositories, and best practices. 
• Support the creation and rollout of the Change Management CoE, establishing consistent approaches to change enablement, stakeholder engagement, and adoption. 
• Lead and evolve a continuous improvement (CI) self service, including identification, prioritisation, and delivery of improvement opportunities and management of an opportunity backlog. 
• Partner with Strategic Portfolio Operations and EPMO leadership to ensure alignment between demand, prioritisation, and resource planning, contributing to overall portfolio transparency and effectiveness. 
• Act as a trusted advisor to senior stakeholders, facilitating alignment, providing structured recommendations, and supporting complex decision-making across cross-functional teams. 
• Drive a culture of operational excellence, continuous improvement, and data-driven decision-making, ensuring measurable value delivery from process initiatives. 
• Ensure delivery aligns with EPMO governance, supporting activities across the full lifecycle from intake and planning through execution, monitoring, and retrospective. 

What we're looking for:

• Proven experience leading teams delivering process optimisation, transformation, or continuous improvement initiatives in complex, matrixed organizations. 
• Strong experience managing demand intake, prioritisation, and resource allocation across a portfolio of work. 
• Demonstrated ability to balance team leadership with hands-on delivery, stepping into projects where needed. 
• Experience building or contributing to Centers of Excellence (CoE), including development of methodologies, standards, and best practices. 
• Strong understanding of process optimisation disciplines, including process mapping, redesign, change management, and continuous improvement. 
• Experience working within or alongside PMO structures and matrixed organisations, with familiarity in governance, intake, and portfolio processes. 
• Strong analytical and problem-solving skills, with the ability to identify opportunities and translate them into actionable initiatives. 
• Excellent stakeholder management and communication skills, with the ability to influence at all levels of the organization. 
• Proficiency with process, project, and change management tools (e.g., Visio, Signavio, Wrike, MS Project, Prosci, or equivalent). 
• Bachelor’s degree in Business, Engineering, or a related field. 
• Project Management and/or Lean Six Sigma certifications are a plus. 
• Highly adaptable, with the ability to operate effectively in fast-paced, ambiguous, and evolving environments.

Benefits:

• Discretionary bonus opportunity
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. 

We are looking for a creative, diligent Senior Software Engineering Manager who will be responsible for driving the engineering teams researching and developing the next generation of PlayStation's testing technology. This technology - including automation tools, framework and CI infrastructure - is used to analyze the quality of front end workflows on the PS5.

As a Senior Manager, Software Engineering (Quality Engineering), you will lead and develop a team responsible for ensuring high-quality software delivery across multiple products and platforms. This role shapes quality strategy, drives engineering excellence, and enables efficient, reliable release processes. You will work cross-functionally and lead a distributed team across locations, embedding quality practices throughout the development lifecycle. The position entails collaboration with quality management leadership, different internal departments, as well as open source software communities. Together we will build an environment oriented to trust, open communication, creative thinking and cohesive team effort. You will also work closely with your peers and leadership to establish project prioritisation, team goals and overall quality.

What you'll be doing:

• Lead, mentor, and develop a distributed team of quality engineers across multiple products and platforms.
• Manage and support remote team members, fostering effective collaboration across geographically dispersed teams.
• Define team member development and career path opportunities with team members and mentor them to achieve goals.
• Monitor and review everyone’s performance, deliver regular performance appraisals.
• Manage team capacity planning, hiring, onboarding and ensure effective succession planning for your teams.
• Lead day-to-day activities of engineering team using Agile/Scrum methodology.
• Define and implement quality engineering strategy, vision, and best practices to support reliable and efficient software delivery.
• Partner with product and development teams to define test strategies, acceptance criteria, and release plans.
• Identify, assess, and communicate risks to delivery timelines and product quality.
• Lead all aspects of delivery for general technical architecture and infrastructure to support the continued development of projects, including tools and pipelines.
• Research and craft new tools for overcoming inefficient processes by automating work.
• Advocate for reducing technical debt, improving test coverage, and maintaining engineering standards.
• Lead retrospective analysis of activities and champion continuous process improvement.

What We’re Looking For:

• At least five years in a people management role. Proven success in people management including mentorship. Past experience supervising people managers is strongly preferred.
• Effective leading of multiple Agile teams in quality and testing engineering domains. (Software engineering managers with deep experience and understanding of testing groups and processes should also apply.)
• Outstanding verbal and written communication skills, which encompass presenting to senior leadership, product managers, software engineers, project managers, and customers.
• Significant experience with software engineering practices, software automation and testing systems (for example, Jenkins).
• Proficient in Python programming. Enough C++ experience to provide guidance in larger architectural discussion and occasional code review.
• A solid understanding of the software development lifecycle, and applying proven software methodologies to testing and driving reductions in technical debt.            

Nice-to-haves

• Machine learning background.
• Prior experience with console or PC game development.
• Past experience with cloud computing and containerization.
• Development and debugging tools experience on Windows.

We are seeking a candidate to join our game integration platform to bring gameplay and platform experiences closer together! As a team member for the Partners Platform, you will have the opportunity to work at the intersection of Business and Engineering on the PlayStation SDK Windows Delivery tooling.

You'll be responsible for helping to develop SDK Manager Windows Application, co-ordinating with business and engineering to help improve the relationship between SIE and our Game development and publishing Partners..

Role overview:

We are seeking a skilled C# Software Engineer to design and develop Windows-based applications that support the delivery and integration of SDK components for Sony PlayStation platforms. This role requires strong experience in C#, along with solid knowledge of C and C++ for low-level integration and performance-critical components.

What you'll be doing:

• Design, develop, and maintain Windows desktop applications using C# and the .NET framework
• Build tools and interfaces to support integration and delivery of PlayStation SDK components
• Work with native code (C/C++) to interface with low-level systems and SDK libraries
• Collaborate with cross-functional teams including platform engineers and SDK developers
• Debug, optimize, and improve performance across managed and unmanaged code
• Create and maintain technical documentation for internal tools and SDK workflows
• Ensure code quality through testing, code reviews, and best engineering practices
• Support build systems, packaging, and deployment of SDK-related deliverables

What we're looking for:

• Strong proficiency in C# and the .NET ecosystem (e.g., WinForms, WPF, or similar)
• Solid experience with C and C++ (memory management, pointers, native integration)
• Experience developing Windows desktop applications
• Familiarity with interop techniques (P/Invoke, C++/CLI, or similar)
• Understanding of software architecture and design patterns
• Experience with debugging tools for both managed and native code
• Knowledge of version control systems (e.g., Git)
• Strong problem-solving skills and attention to detail

Desirable Skills:

• Experience working with SDKs or developer toolchains
• Familiarity with console development environments, especially Sony PlayStation platforms
• Knowledge of build systems (e.g., CMake, MSBuild)
• Experience with performance profiling and optimization
• Understanding of security and compliance requirements in SDK distribution
• Process Optimization: Continuously refine and improve program management processes to enhance efficiency and team productivity.

Preferred Qualifications:

• Experience in Game Industry
• Familiarity with game development, cloud platforms, DevOps, and CI/CD pipelines is a plus

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Department Overview:

As part of the broader PlayStation Studios Insights & Personalization group, we provide timely, actionable insights along with the tools to create exciting and memorable experiences for players. Our organization partners with some of the best game studios in the world—including the teams behind Helldivers 2, God of War, Horizon, and Marvel’s Spider-Man.

The Player Engagement Services (PES) team is responsible for the development of cost-effective and ubiquitous solutions that empower PlayStation Studios teams to efficiently deliver curated, privacy-minded experiences and engage with our players at scale.

About the Role:

We are looking for an experienced Technical Program Manager to join the Player Engagement Services team. In this role, you will act as the critical bridge between our partner game studios, internal stakeholders, and development teams.

Your primary focus will be facilitating the implementation of PES tooling and empowering studios communicate and engage with players in exciting new ways. You will manage the technical onboarding process, ensuring that our engagement, personalization, and live-ops tools are successfully integrated with both technical and non-technical studio stakeholders. You will work to understand studio technical requirements, facilitate data and privacy pipelines, manage integrations against product milestones, and drive the feedback loop that shapes the future of our internal toolset.

Responsibilities

Tooling Implementation & Studio Facilitation:

• Drive the end-to-end integration and onboarding of PES tooling (technical implementation, tooling APIs, data pipelines, and operational best practices); ensuring studios can create, deliver, experiment, and optimize player experiences.

• Serve as the technical liaison between assigned game studios and the PES department; translating studio requirements into clear technical specifications and backlog items.

• Coordinate with studio engineering and production teams to align tooling integration milestones and releases with game development roadmaps.

• Guide studios to success with hands-on tool use and education throughout the product lifecycle, including highlighting cross-studio knowledge sharing and best practices (i.e. both during technical onboarding and during ongoing operations)

Process Management & Feature Prioritization:

• Own studio focused rituals with regular touchpoints to ensure ongoing integration and operational needs are identified.

• Work with Principal TPM to develop holistic program roadmaps that account for various studio requests and needs, aligning with overall development capacity and business objectives.

• Proactively identify friction points, opportunities, and feedback on tooling features and operations with assigned studios.

• Identify and understand the program’s critical path activities; proactively identify dependencies between the platform team and game teams.

• Monitor tooling and integration health to protect player-facing milestones, flagging risks to leadership (e.g., integration blockers, timeline slips) and articulating mitigation strategies.

• Maintain up-to-date documentation on integration processes, feature asks, studio milestones, and operational success metrics.

Qualifications

• Experience: 5+ years of experience in Technical Program Management, Technical Production, or Engineering Management, preferably within the games industry or platform services.

• Technical Fluency: Ability to understand complex engineering issues, data workflows, schemas, and engine considerations.  Proven ability to build alignment across cross-disciplinary teams (Engineering, Product, Analytics, Creative) and "translate" between central platform teams and game studios.

• Agile Expertise: distinct experience acting as a TPM in an Agile environment (Scrum/Kanban), with proficiency in JIRA and Confluence.

• Communication: Superior organizational and communication skills. Track record of successfully influencing without direct authority across multiple, independent teams.

• Problem Solving: A proactive self-starter who can navigate competing priorities and ambiguity, while finding ways to solve or pre-empt problems in a fast-paced environment.

Bonus Points

• Experience working directly with game teams as part of a larger cross-functional publishing or technical organization.

• Previous experience launching or managing live-service games or integration of backend services (telemetry, matchmaking, commerce, data architecture).

• Enthusiasm for the games industry and a deep understanding of how players engage with modern games.

• Familiarity with external and global development teams

We are looking for a proven TPM with leadership and expertise in silicon device development that will  focus on the Quantum Processor Devices. You will own the new product programme execution for silicon device development within our quantum computing roadmap, will be responsible for the successful execution of new product development programs: translating complex technical work into clear plans, measurable milestones, and predictable delivery. As a TPM, you’ll be at the centre of a cross-functional team, working day-to-day with physicists and engineers, and partnering closely with external suppliers and internal stakeholders; to ensure work progresses with pace, clarity, and high attention to detail.

You will be working directly with the lead TPM and serve as a QPU cross functional program liaison with other technical and non-technical organizations across the company. You’ll create and run the operating rhythm that keeps teams aligned and leaders informed: building delivery plans, tracking dependencies, surfacing risks early, and producing decision-ready reporting that senior stakeholders can trust. Responsibilities will also include project planning, coordination, risk management, and stakeholder management. When priorities shift or technical issues emerge, you’ll drive structure into ambiguity; clarifying scope, coordinating trade-offs, and pushing problems to resolution while continuously improving how we execute across the hardware lifecycle.

Responsibilities:

• Lead silicon device development programmes (or workstreams), owning scope, schedule, resources, budget, dependencies, and stakeholder alignment using best-practice PM tools.
• Translating progress, risks, and trade-offs into clear, executive-ready reporting for senior stakeholders. 
• Drive cross-functional execution across physics, engineering, and partner teams; identify blockers early and take issues to closure with robust risk mitigation and contingency planning.
• Partner with device designers, physicists, and engineers to ensure designs are feasible, buildable, and aligned to programme milestones and deliverables.
• Strong cross-functional leadership and communication skills, able to align technical and non-technical stakeholders and drive decisions through competing priorities.
• Establish programme cadences and executive reporting (dashboards, status, decision logs), ensuring senior leaders have accurate, timely, decision-ready information.
• Support continuous improvement of engineering workflows across the hardware lifecycle.

You’d be a good fit with:

• A Bachelor’s degree in Physics, Computer Science, Electrical Engineering, or a related technical field. Advanced degree preferred.
• 13+ years’ experience as a Technical Program or Programme Manager delivering complex hardware programmes, ideally in chip design, silicon devices, or semiconductor manufacturing.
• Comfortable operating in a highly technical environment, and being a technically fluent TPM who can bring structure, pace, and precision to complex silicon device programmes. 
• Thrive in ambiguity, building trust quickly, and creating the delivery rhythm that keeps multiple workstreams moving across sites and time zones.
• Hardware programme experience and a sharp analytical mindset. Able to spot inconsistencies, interrogate data, and turn messy reality into an accurate plan, a credible forecast, and a practical set of next actions. Not just coordinating, but driving outcomes, unblocking teams, and raising the bar on how programmes are run.
• Highly analytical and detail-oriented, with strong problem-solving ability and confidence managing risk, dependencies, and changing scope in fast-moving environments.
• Comfortable with modern programme tooling and ways of working, for example Jira, Confluence, Smartsheet, and GitHub, and motivated by the mission and pace of quantum computing.

You’d be a great fit with:

• In depth knowledge of semiconductor design and fabrication processes
• Working knowledge of semiconductor packaging and testing flows

Location: This role can be based in College Park, MD (US) or in Oxford, England (UK).
Travel:   Up to 20% in the US and Europe. 
Job ID:  1435

The approximate base salary range for this position in the US is $145,920- $191,047 (USD). The total compensation package includes base, bonus, and equity.

About the Role:

As a Senior Product Manager your job is to help us make equity work for our customers. Your primary focus will be on building comprehensive reporting and analytics solutions that automate complex financial processes and compliance requirements across our three core reporting pillars: Financial, Compliance, and Operational reporting.

At Ledgy you will:

• Develop a deep understanding of the equity management market as well as our customers, their pains and jobs-to-be-done. Over time, become a subject matter expert for equity reporting and act as point of contact for internal and external stakeholders
• Systematically analyze qualitative customer feedback, quantitative usage data and product gaps in collaboration with Design, Engineering and customer-facing business partners
• Collaborate with product leadership on the vision and strategy of our reporting and analytics pillar
• Define, plan, and execute a roadmap to bring Ledgy's financial reporting (IFRS 2, FRS 102, ASC 718), tax reporting and operational reporting to the next level
• Align your team around strategic goals, relevant KPIs, and track success metrics for measuring impact
• Break down complex problems and write clear documentation in collaboration with Design, Engineering, financial reporting experts, and product leadership
• Manage product delivery in an agile setting and support your team in all sprint activities
• Drive product launches through cross-functional work with Product Marketing and other go-to-market teams
• Support shaping the future of our product best practices to achieve the best business outcomes

In the first 30 days:

• Be paired with an onboarding buddy who will introduce you to the world of equity management and financial reporting
• Get to know the Financial Reporting team, engineers, design and financial reporting domain experts
• Understand how our reporting features integrate with the broader Ledgy platform
• Start contributing to roadmap discussions with guidance from team members

In the first 60 days:

• Independently contribute to reporting feature definitions and improvements
• Take ownership of key reporting features and product initiatives
• Participate in strategic discussions about scaling our reporting capabilities
• Work alongside engineers, design and domain experts, as well as other product managers, to implement robust reporting solutions that integrate seamlessly across the entire product
• Develop a deep understanding of the regulatory and business requirements our customers face
• Lead sprint planning and collaborate on technical specifications

In the first 90 days:

• Help shape the technical and product direction of our reporting offering
• Collaborate with Product Marketing and Sales to enhance go-to-market for reporting capabilities
• Drive the evolution of our reporting platform to support enterprise-scale customers

The job is a great fit if you:

• Have a minimum of 6+ years experience in Product Management, building customer-facing products, at least some of it in B2B SaaS
• Are experienced in building and scaling reporting, analytics, or accounting products with a focus on automation and user experience
• Understand financial systems, data analytics, reporting platforms, and/or compliance frameworks (e.g., SOC 1/SOC 2, IFRS)
• You are a fast learner and enjoy diving into complex regulatory and financial topics
• Have relevant experience working with cross-functional teams in an agile setting applying Scrum
• Enjoy working closely with C-level people at fast-growing companies, diving deep into their financial, legal and compliance structures and processes
• Have a strong sense of accountability, ownership and outstanding solution focus
• Collaboration is in your DNA, you break down silos, and work collaboratively in a result-oriented way
• Have excellent verbal and written communication and story telling skills; fluent in English

Nice to Haves:

• Experience with compliance frameworks (IFRS/GAAP, tax compliance reporting)
• Background in equity management, financial services, fintech, or accounting software
• Experience with business intelligence tools or data visualization platforms
• Knowledge of audit processes and controls

Key Responsibilities

• Drive strategic planning, onboarding, adoption, and renewal efforts for a portfolio of Enterprise-level accounts. 
• Act as the primary point of contact for customer business outcomes, ensuring strong product adoption, customer satisfaction, and measurable success. 
• Build and maintain executive-level relationships within assigned strategic accounts. 
• Demonstrate value in Everstream products by conducting focused supply chain analyses for and with customers to solve specific supply chain questions and challenges using Everstream data and tools.
• Increase overall customer lifetime value through higher product adoption, usage, customer satisfaction and NPS scores.
• Partner closely with Sales, Account Management, and Implementation teams to align on customer success plans and ensure smooth handoffs and ongoing engagement. 
• Collaborate with Product Management by gathering and communicating customer feedback to influence the product roadmap and drive innovation. 
• Champion customer advocacy by helping expand customer references, testimonials, and case studies. 
• Serve as a mentor and senior voice within the Value Realization team, offering guidance and support to team members when needed. 
• Contribute to developing and refining best practices, playbooks, and internal processes that enhance the customer journey. 
• Proactively identify risk and opportunity within assigned accounts and drive appropriate actions. 
• Travel as needed to client locations for business reviews, analysis, and relationship-building. 
• Be available and responsive in the event of any critical customer needs or emergencies. 

Requirements 

• 5+ years of experience in management consulting, customer success, or account management, ideally in B2B SaaS or supply chain, procurement, or transportation solutions.
• Strong experience working with Enterprise-level customers and managing complex client relationships in the UK & DACH Regions.
• Professional fluency in German and English required.
• Depth in problem solving, supply chain analysis, and strategic planning. 
• Exceptional written, verbal, and interpersonal communication skills. 
• Executive presence and the ability to work effectively with senior stakeholders and decision-makers. 
• Strong collaboration skills across Sales, Implementation, Product, and Engineering teams. 
• Ability to translate customer goals and business strategies into actionable success plans with little oversight. 
• Bachelor's degree in Business Administration, Supply Chain Management, or a related field; MBA or advanced degree is a plus. 
• Passion for helping customers succeed and proactive interest in continuously improving the customer experience. 
• Hands-on approach, willing to engage directly with customers onsite when needed. 

Location:

At Everstream, we’re a global remote-first company with a connected and collaborative culture where people thrive. Our team is made up of innovative, driven, and supportive individuals who value inclusion, teamwork, and shared success across borders, time zones, and backgrounds.

For this role, the work location is flexible, providing they are within reasonable travel distance of our DACH customers and able to travel as needed. Please note that working hours for this position are aligned to Central European time zones.

Why Verifone

For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it's developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

About The Role

We are seeking a London‑based Senior Engineering Manager to lead and grow the engineering team responsible for building and operating backend services supporting payment, checkout, and transactional workflows. You will partner closely with Product, Frontend, Platform, and Infrastructure teams to set technical direction, uphold engineering excellence, and deliver secure, scalable systems in high‑throughput environments.

This role sits at the core of Verifone's payments and checkout platform, where engineering leadership directly impacts secure, high‑volume transactions used globally. You'll be accountable for the health, delivery, and culture of a team building production‑critical systems that must perform reliably under real‑world load, evolving payment methods, and strict security requirements.

Required Skills and Experience 

Leadership & People Management

• Proven experience managing and mentoring software engineering teams
• Track record of hiring, developing, and retaining engineering talent
• Ability to set clear goals, run effective performance cycles, and foster a culture of accountability and growth
• Experience facilitating cross‑functional collaboration across Product, Design, Platform, and Infrastructure stakeholders
• Strong communicator able to translate technical complexity for non‑technical audiences

Technical Depth

• Solid hands‑on background in backend engineering — sufficient to credibly guide technical decisions, conduct design reviews, and support engineers day‑to‑day
• Familiarity with Node.js / TypeScript backend systems and modern backend frameworks (e.g., Hapi.js, Express, Fastify, or NestJS)
• Grounding in Clean Architecture, Domain‑Driven Design (DDD), and modular system design
• Understanding of RESTful API design, database modeling (MongoDB), and caching strategies (Redis)
• Comfort discussing cloud infrastructure (AWS), CI/CD pipelines, Docker, and Git workflows

Delivery & Process

• Experience owning end‑to‑end delivery across multiple concurrent workstreams
• Ability to balance speed of delivery with long‑term code quality, reliability, and maintainability
• Familiarity with agile methodologies and the ability to adapt process to team needs
• Experience managing roadmaps and working with Product to scope, prioritize, and sequence engineering work

Engineering Culture & Quality

• Passion for building high‑quality, testable, and well‑documented systems
• Champions automated testing, code review practices, and engineering best practices
• Data‑driven approach to reliability — comfortable with monitoring, incident response, and blameless post‑mortems

Desirable Skills and Experience

Payments & Security Domain

• Experience leading teams in fintech, payments, or e‑commerce environments
• Familiarity with payment provider integrations (e.g., Stripe, PayPal, Klarna) and flows such as authorization, capture, refund, and 3D Secure
• Awareness of PCI‑DSS requirements and security best practices in high‑compliance environments
• Understanding of fraud‑related considerations and risk in transactional systems

Production Engineering

• Experience overseeing high‑availability, fault‑tolerant systems in production
• Exposure to performance optimization, APM tooling (e.g., AppDynamics), and SLA management
• Familiarity with messaging systems such as Kafka, RabbitMQ, or Redis Pub/Sub

Platform & Architecture Exposure

• Experience working alongside frontend frameworks such as Angular or React
• Familiarity with server‑side rendering, iframe‑based widget embedding, and internationalization (i18n) systems
• Exposure to event‑driven or microservices architectures at scale

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Why Verifone

For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

About The Role

We are seeking a London‑based Senior Software Engineer (Node.js / TypeScript) to build and operate backend services supporting payment, checkout, and transactional workflows. You will collaborate closely with Product, Frontend, Platform, and Infrastructure teams to deliver secure, scalable APIs in high‑throughput environments.

This role sits at the core of Verifone’s payments and checkout platform, where backend engineering directly impacts secure, high‑volume transactions used globally. You’ll design and operate scalable, production‑critical systems that must perform reliably under real‑world load, evolving payment methods, and strict security requirements.

Required Skills and Experience Needed

Programming Languages

• TypeScript (version 3.x or higher)
• Node.js (version 16 or higher)

Backend Frameworks & Libraries

• Backend frameworks such as Hapi.js, or alternatives including Express, Fastify, or NestJS
• Validation using Joi
• Authentication and authorization using JWT and OAuth2

Architecture & Design

• Strong grounding in Clean Architecture and Domain‑Driven Design (DDD)
• Dependency Injection (e.g., InversifyJS)
• Repository and modular design patterns
• Experience building maintainable, testable backend systems

APIs & Data

• Design and operation of RESTful APIs
• API versioning and request validation
• Advanced filtering using RSQL or equivalent
• Experience with MongoDB (modeling, indexing, performance tuning)
• Experience with Redis for caching or messaging
• Database migrations and schema evolution

Cloud & Infrastructure

• Hands‑on experience with AWS services such as EC2, S3, Secrets Manager, and CloudWatch
• Docker and Docker Compose
• Strong discipline with CI/CD pipelines and Git workflows

Testing & Quality

• Automated testing using Jest or Mocha/Chai/Sinon
• End‑to‑end testing with Cypress (optional)
• Strong focus on code quality, reliability, and maintainability

Bonus Skills and Experience

Payments & Security

• Experience integrating payment providers such as Stripe, PayPal, or Klarna
• Knowledge of authorization, capture, and refund flows
• Experience with 3D Secure
• Awareness of PCI‑DSS requirements and security best practices
• Understanding of checkout and transactional domain flows

Production Engineering

• Performance optimization and debugging in production systems
• Exposure to monitoring or APM tools (e.g., AppDynamics or similar)
• Experience operating high‑availability or fault‑tolerant systems
• Familiarity with fraud‑related considerations

Frontend & Platform Exposure

• Experience working alongside frontend frameworks such as Angular or React
• Familiarity with RxJS and state management (NgRx or Redux)
• Server‑side rendering with Pug templates
• HTML/CSS with SASS or PostCSS
• Iframe‑based widget embedding

Additional Bonuses

• Fintech, payments, or e‑commerce domain experience
• Messaging systems such as Kafka, RabbitMQ, or Redis Pub/Sub
• Internationalization (i18n) systems
• Puppeteer for PDF or receipt generation

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran.

Hudson River Trading’s (HRT) Real Estate team is responsible for the research, leasing, design, and fit-out of our global office spaces. The Real Estate team takes a thoughtful and proactive approach to HRT’s evolving business needs and carefully considers the cultural impacts of their work. 

We are seeking a senior real estate lead with deep experience running commercial office projects end-to-end to manage real estate across our European and APAC offices. This role demands strong attention to detail, excellent project management and problem solving skills, and a willingness to take on complex challenges with curiosity. The ideal candidate brings commercial real estate, leasing strategy, and construction project experience, operates well within a consensus-driven decision-making environment, and recognizes that the outcome of their work directly shapes culture, community, and the employee experience. 

Responsibilities

• Lead market research to identify short and long-term real estate opportunities in various markets that align with business objectives and cultural norms 
• Partner with internal stakeholders to define goals, socialize ideas, and drive decisions throughout the project journey 
• Develop and execute leasing strategy, including negotiation of lease terms and financial considerations
• Source and vet brokers, architects, contractors, and other vendors
• Act as lead project manager and designer, owning office fit-outs from concept through occupancy and optimizing layouts for employee productivity and experience. This includes mapping out work neighborhoods, amenity spaces, FF&E, graphic design elements, and beyond
• Manage multiple real estate and construction projects simultaneously, ensuring strong communication across all stakeholders 
• Develop and maintain budgets and project plans, holding stakeholders accountable to expectations and timelines
• Oversee the permitting process and construction administration, and stay ahead of local regulatory compliance
• Ensure strong record tracking, including critical lease dates, space utilization, and performance, handling, and tracking of insurance renewals and due diligence, etc. 
• Ensure real estate decisions support an integrated employee experience beginning at the site selection phase, working closely with the Workplace team as a strategic partner 
• Cowork and collaborate with the Real Estate Lead - US

Qualifications

• 8+ years of experience in commercial real estate or related fields (US and Global)
• Strong technical skills (automations, messaging platforms, project management tools)
• Proven track record leading complex fit-out projects end-to-end
• Demonstrated success negotiating commercial lease terms and managing large project budgets
• Deep understanding of global commercial real estate markets, ideally within the financial industry
• Strong construction project management experience
• Experience working with senior stakeholders in fast-paced, high-accountability environments
• Familiarity with HVAC, electrical, plumbing, security, and networking systems
• Strong project management, communication, and problem-solving skills
• Ability to operate autonomously while driving consensus-driven decisions to resolution

Role Summary and Impact

Join an award-winning team at the heart of UK government, where your work will genuinely shape lives. As part of WPP 650 you’ll be part of a supportive, collaborative environment that values curiosity, kindness, and growth. Together, we use behaviour change principles to design smarter services, influence better decisions, and help millions of people across the country.

Named WPP 650, after the 650 UK parliamentary constituencies, the name is a reminder that our work must reflect the full breadth of the country, every community, every audience. No two days are the same. The challenges are complex, the problems worth solving, and the learning constant. You’ll tackle issues that matter, alongside talented colleagues who care deeply about what they do. It’s demanding – but always rewarding.

This is meaningful work with real-world impact – the kind you can point to with pride.  

As a Senior Manager, Data Engineering you will be joining the WPP 650 division of WPP Media’s Data, Technology and Analytics team.

This role involves leading client projects and overseeing the strategic development of solutions that aggregate diverse data sources into a single, unified view. You will act as a subject matter expert and strategic for our Measure data platform – a unified system for data connection, ingestion, transformation, and reporting – built on a robust technology stack including Adverity, GCP, and PowerBI.

You will be responsible for the strategic design and delivery of robust, scalable data engineering solutions that power critical insights and analytics for our diverse client base.

You will be responsible for establishing best practices, quality assurance processes and ways of working that ensure the reporting solutions we deliver are consistently accurate and meeting the needs of our clients. Your core focus will be on partnering with our clients to deeply understand their strategic objectives and challenges. You will also be responsible for fostering a high-performing and collaborative team culture between your direct report, the WPP 650 BI team, and the wider business.  

Skills and Experience

Key Responsibilities

• In partnership with the Senior BI Manager, design, build, and implement robust data engineering solutions and data pipelines, high standards for data quality, reliability, and performance.
• Serve as senior technical liaison and strategic partner to planning teams, client stakeholders, and cross-functional departments, translating business specifications into precise technical requirements for implementation.
• Design and enforce robust validation and auditing processes to ensure the highest levels of data integrity, consistency, and reliability across all platforms.
• Oversee the development and maintenance of data pipelines and data models to power dashboarding solutions delivered via the Measure platform, taking ownership of advanced data model design, dashboard deployment strategies, innovation, and change management.
• Lead initiatives to identify, evaluate, and integrate new data sources and technologies to enhance the Measure platform's capabilities and drive continuous improvement.
• Mentor and guide your direct reports on BI best practices, advanced data modeling, Power BI development, data governance, and effective client engagement.

Essential:

• Experience in designing, architecting, and implementing complex data integration strategies, transforming disparate datasets into unified, high-value data models for advanced analytics and visualization.
• Extensive experience with cloud data platforms, specifically Google Cloud Platform (GCP) services.
• High proficiency in SQL for data manipulation, transformation, and analysis, with an emphasis on optimization and best practices.
• Demonstrated experience in designing, building, and maintaining complex and scalable data pipelines (ETL/ELT).
• Experience with data transformation tools like dbt.
• Experience working with data ingestion tools like Adverity.
• Deep understanding and practical application of data modeling techniques.
• Extensive experience working with digital marketing, media campaign data, ad serving technologies, and/or web analytics data, with the ability to guide a team in this domain.
• Excellent communication, interpersonal, and stakeholder management skills.
• Strong strategic thinking, project management, and problem-solving abilities, with a focus on delivering impactful, high-quality solutions.

Desirable:

• Experience working with dashboarding tools (PowerBi preferred)
• Proficiency in a scripting language like Python.
• Exposure to CI/CD practices for data pipelines.
• Experience with project management tools such as Jira and Confluence.
• Basic understanding of data governance principles.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

#LI-Promoted

THE ROLE

As a Senior Data Analyst in NextEnergy Group’s Data & AI team you will lead geospatial analytics projects, mentor junior analysts and deliver high-impact insights across climate, nature and social themes. You will partner with the Environmental Social Governance (ESG) Team and wider business stakeholders; design and maintain robust spatial datasets; develop and manage web based GIS applications; and apply spatial analysis to support due diligence across UK and international investment portfolios. Through the establishment of standardised geospatial processes, auditable data workflows and high quality visualisations, you will strengthen the organisation’s evidence base for ESG reporting and decision making. By delivering actionable insights to stakeholders you will be supporting the company’s digital transformation and sustainability goals.

This role is central to our strategy to become a data-driven, technology-led and AI-infused enterprise.

KEY RESPONSIBILITIES

• Analytics & Insight Generation: Lead spatial and environmental analysis across ESG topics, integrating survey, CAD, consultant and public datasets to identify constraints, risks and opportunities, and translating complex geospatial data into clear, actionable insight for senior stakeholders.
• Reporting & Visualisation: Design, build and maintain dashboards, web applications and high‑quality cartographic outputs (ArcGIS Online, ESRI), ensuring spatial data is visualised clearly, accurately and in line with best‑practice data storytelling for both operational and strategic reporting.
• Mentorship & Best Practice: Champion geospatial data quality, governance and continuous improvement by managing spatial databases, standardising workflows, documenting processes and mentoring junior analysts, fostering a culture of technical excellence, knowledge sharing and continuous learning
• Data Collection & Management: Working with Data Engineering & Data Governance when relevant, own and actively manage spatial and ESG‑related datasets for analysis, ensuring data quality, integrity and compliance with GDPR and other regulation
• Process Automation: Identify opportunities to automate & transform analytics & reporting processes to improve efficiency & scalability
• Collaboration: Work closely with business stakeholders across the group to understand requirements, deliver solutions and support cross-functional projects
• Documentation & Knowledge Sharing: Consistently document geospatial methodologies, analytical workflows and outputs, producing clear guidance and process documentation to support transparency, reproducibility and effective knowledge sharing across the wider team.
• Data Quality & Governance: Support data governance initiatives by validating geospatial datasets, maintaining metadata, and ensuring compliance with internal standards and external regulatory and ESG reporting requirements.
• Continuous Improvement: Stay current with industry trends, analytics best practices & emerging technologies. Proactively suggest enhancements to processes & tools/

SKILLS & COMPETENCIES

To be successful in this role, you will demonstrate:

• Technical Excellence: Advanced proficiency in geospatial platforms (ESRI, QGIS,). Experience with SQL & Excel for data manipulation and with data visualisation tools (e.g. PowerBI). Familiarity with Python, FME and cloud data platforms (e.g. Snowflake)
• Storytelling: Confidence building a story around data insights as well as communicating this with business stakeholders in an understandable and engaging manner
• Analytical & Problem Solving: Ability to interpret complex data and generate actionable insights. Strong attention to detail and commitment to data quality
• Business Acumen: Understanding of the business processes in at least one of our data domains e.g. Asset Management, Investment Management, ESG & GIS
• Leadership & Collaboration: Proven ability to mentor junior analysts and lead cross-functional projects
• Time management & prioritization skills- things can get a little hectic, so the ability to effectively manage yourself and your workload is critical
• Excellent communication skills in English (additional European languages are a bonus) - you must be able to organize your thoughts in a way that others find clear and compelling. Translating & presenting complex technical concepts to non-technical stakeholders. You will be expected to together well-written, grammatically correct emails and other communications. When communicating verbally
• Flexibility- being an effective team player means being flexible in your approach and open to getting involved with new things, even if they are not spelt out in your job description.
• Intellectual Curiosity – we are looking for someone who is truly interested in our profession and has the intellectual curiosity to delve deep into topics and bring fresh ideas to the team.
• Delivery focus – it may sound obvious, but the ability to proactively churn through work at pace and deliver quality outputs matters
• Passion for our mission ‘to generate a more sustainable future by leading the transition to clean energy
• Our values: be a leader, build trust, be responsible, be innovative and ‘bring your alpha’.

EXPERIENCE & QUALIFICATIONS 

• Bachelor’s or Masters degree in Geography, Geographical Information Systems (GIS) or relevant environmental or technical field or alternative relevant educational achievements (e.g. apprenticeships, arts degrees + work experience)
• 4-6 years of experience in data analytics or a similar role
• Dashboard design (PowerBI & Thoughtspot), remote sensing and image processing skills in context of environmental applications and assessment desirable. 
• Experience in geospatial data management and data engineering.
• Experience with ESRI products, including ArcGIS Pro, AGOL Web Maps, Application, Dashboards, Story Boards.
• Familiarity with CAD based software (e.g. AutoCAD), Web-based GIS technologies, coding (Python, R) as well as other desktop GIS software (e.g. FME, QGIS). 
• Experience in renewables/environmental/social assessments and across development, construction and operation stages.
• The right to work in the UK or Italy

WHAT WE OFFER

• A busy role in a supportive team, with plenty of opportunities to learn
• International scope – we operate in over 8 countries
• Hybrid working 
• Competitive base salary and annual discretionary bonus.

HOW TO APPLY

If you are interested in this opportunity, please follow the link to apply or send your application to careers@nextenergygroup.com. If you have been shortlisted for the next stage, we will be in contact within 14 days. 

By selecting “Apply” or sending us your CV, you indicate you have read and acknowledged NextEnergy Group’s Candidate Privacy Notice.

DIVERSITY AND INCLUSION

Our approach to diversity and inclusion is a natural extension of our values. Our entrepreneurial culture inspires us to try new things, be open to different viewpoints and be bold. Our Group is committed to cultivating and preserving a culture of connectedness that values difference and gives space for individual expression. The collective sum of our individual differences, life experiences, knowledge, innovation, self-expression, and talent and hard work form the bedrock of who we are and who we aspire to be.

We are committed to equal employment and advancement opportunity irrespective of race, color, ancestry, social background, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity.

ABOUT US

NextEnergy Group was founded in 2007 to become a leading market participant in the international solar sector.  Since its inception, it has been active in the development, construction, and ownership of solar assets across multiple jurisdictions.  NextEnergy Group operates via its three business units: NextEnergy Capital (Investment Management), WiseEnergy (Operating Asset Management), and Starlight (Asset Development). 

NextEnergy Capital manages the Group's investment activities and has invested in over 520 solar plants, exceeding 2GW in capacity across its institutional funds.

• NextEnergy Solar Fund (NESF): Listed on the London Stock Exchange, NESF manages 102 solar and energy storage assets in the UK and Italy, with a total installed capacity of 983MW and a gross asset value of £1,014m.
• NextPower II (NPII): A private fund of 105 solar plants (149MW) focused on Italy, successfully divested in January 2022, delivering net IRRs exceeding its 10-12% target.
• NextPower III ESG (NPIII ESG): A private fund targeting solar infrastructure in OECD countries (e.g., US, Spain, Italy), with $896m raised, exceeding its $750m target.
• NextPower UK ESG (NPUK ESG): A private fund dedicated to new-build solar plants in the UK, with ~£600m raised.
• NextPower V ESG (NPV ESG): A private OECD solar fund investing in solar and adjacent technologies like battery storage. To date, it has raised $745m, targeting $1.5bn ($2bn ceiling).

WiseEnergy® is NextEnergy Group’s operating asset manager.  WiseEnergy is a leading specialist operating asset manager in the solar sector.  Since its founding, WiseEnergy has provided solar asset management, monitoring, technical due diligence and under construction services to over 1,500 utility-scale solar power plants with an installed total capacity in excess of 3.4 GW.  WiseEnergy clients comprise leading banks and equity financiers in the energy and infrastructure sector.  

Starlight is NextEnergy Group’s development company that is active in the development phase of solar projects.  It has developed over 100 utility-scale projects internationally and continues to progress a large pipeline of c.10GW of both green and brownfield project developments across global geographies. 

NextSTEP is the venture capital fund of NextEnergy Group, dedicated to investing in innovative startups in the field of environmental sustainability. The fund primarily focuses on investments in Italy and the United Kingdom but also extends its reach to the rest of Europe and the United States, targeting startups in the pre-seed and seed stages. NextSTEP pays particular attention to emerging entities from incubators, startup accelerators, universities, and research centers, supporting projects that address global challenges in crucial areas such as Climate Change, Energy Transition, CO2 Capture and Sequestration, Circular Economy, Sustainable Cities, Sustainable Mobility, Sustainable Fashion, Waste Management, Water and much more. 

NextEnergy Foundation is a non-profit organisation founded in 2016 by the NextEnergy Group that operates internationally and whose mission is to proactively participate in the global effort to reduce carbon emissions by providing clean energy sources in regions where they are not yet available and thereby contributing to poverty reduction. As the main sponsor of this foundation, the NextEnergy Group donates at least 5% of its consolidated net profits each year. The NextEnergy Foundation has no overhead costs and therefore 100% of the funds raised go to donations for the various projects. Since 2016, in 8 years of operation the foundation has donated more than £1.2 million, supporting over 30 projects in 27 different countries around the world.

The Role:

The Client Value Partner (Energy) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers within the Energy industry. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.

The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform.  The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.

We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers.

The work you’ll do:

Accountable Program Lead & Engagement Manager

• Develop and maintain strong relationships with key stakeholders, including C-level internal / external executives, embedding Celonis into their strategic objectives.
• Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering
• Mentor customer on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
• Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.

Driving Customer Value

• Responsible for the end-to-end customer value journey
• Influence key customer stakeholders through executive communication, product knowledge, and industry/domain expertise.
• Work with senior stakeholders to establish the Celonis program roadmap and detailed value plans.
• Resolve customer escalations orchestrating internal teams efficiently and effectively in a timely manner
• Internalize the customer's strategy and targets and drive Celonis delivery alignment to that strategy, ensuring that we support the customer in solving business-critical problems
• Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.

Community Builder and Customer Advocacy 

• Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services.
• Act as the voice of the customer within the company, ensuring alignment of product development and service offerings with industry needs and customer feedback, while collaborating with the customer advocacy team on advocacy strategies.
• Drive customer presence and sponsorship at key Celonis and industry events, serving as a Celonis leader at conferences, webinars, and through published thought leadership.
• Collaborate on innovation or new asset development in specific domains, and contribute to playbooks, resources, and tools for the value engineering team to enhance their effectiveness.

The Qualifications you need:

• Minimum 10 years of relevant customer success, strategy consulting, or related experience within the Energy industry required
• Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations
• Experience with AI-based transformation is a strong plus
• Deep exposure to and experience with successful change management practices
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
• Know how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
• Possess a natural and consultative approach when engaging with senior executives
• Strong team player who inspires the team with a patient and entrepreneurial leadership style
• Project management: ability to organize and manage multiple streams
• Strong communication skills 
• Are self-motivated, proactive team player
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders

Total compensation package will include base salary + bonus + equity + benefits. 

The Role:

The Client Value Partner (Public Sector) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers within the Public Sector. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.

The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform.  The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.

We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers.

The work you’ll do:

Accountable Program Lead & Engagement Manager

• Develop and maintain strong relationships with key stakeholders, including C-level internal / external executives, embedding Celonis into their strategic objectives.
• Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering
• Mentor customer on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
• Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.

Driving Customer Value

• Responsible for the end-to-end customer value journey
• Influence key customer stakeholders through executive communication, product knowledge, and industry/domain expertise.
• Work with senior stakeholders to establish the Celonis program roadmap and detailed value plans.
• Resolve customer escalations orchestrating internal teams efficiently and effectively in a timely manner
• Internalize the customer's strategy and targets and drive Celonis delivery alignment to that strategy, ensuring that we support the customer in solving business-critical problems
• Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.

Community Builder and Customer Advocacy 

• Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services.
• Act as the voice of the customer within the company, ensuring alignment of product development and service offerings with industry needs and customer feedback, while collaborating with the customer advocacy team on advocacy strategies.
• Drive customer presence and sponsorship at key Celonis and industry events, serving as a Celonis leader at conferences, webinars, and through published thought leadership.
• Collaborate on innovation or new asset development in specific domains, and contribute to playbooks, resources, and tools for the value engineering team to enhance their effectiveness.

The Qualifications you need:

• Minimum 10 years of relevant customer success, strategy consulting, or related experience within the Public Sector
• Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations
• Experience with AI-based transformation is a strong plus
• Deep exposure to and experience with successful change management practices
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
• Know how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
• Possess a natural and consultative approach when engaging with senior executives
• Strong team player who inspires the team with a patient and entrepreneurial leadership style
• Project management: ability to organize and manage multiple streams
• Strong communication skills 
• Are self-motivated, proactive team player
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders

Total compensation package will include base salary + bonus + equity + benefits. 

The Role:

The Client Value Partner (Pharmaceuticals) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers within the Pharmaceuticals industry. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.

The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform.  The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.

We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers.

The work you’ll do:

Accountable Program Lead & Engagement Manager

• Develop and maintain strong relationships with key stakeholders, including C-level internal / external executives, embedding Celonis into their strategic objectives.
• Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering
• Mentor customer on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
• Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.

Driving Customer Value

• Responsible for the end-to-end customer value journey
• Influence key customer stakeholders through executive communication, product knowledge, and industry/domain expertise.
• Work with senior stakeholders to establish the Celonis program roadmap and detailed value plans.
• Resolve customer escalations orchestrating internal teams efficiently and effectively in a timely manner
• Internalize the customer's strategy and targets and drive Celonis delivery alignment to that strategy, ensuring that we support the customer in solving business-critical problems
• Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.

Community Builder and Customer Advocacy 

• Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services.
• Act as the voice of the customer within the company, ensuring alignment of product development and service offerings with industry needs and customer feedback, while collaborating with the customer advocacy team on advocacy strategies.
• Drive customer presence and sponsorship at key Celonis and industry events, serving as a Celonis leader at conferences, webinars, and through published thought leadership.
• Collaborate on innovation or new asset development in specific domains, and contribute to playbooks, resources, and tools for the value engineering team to enhance their effectiveness.

The Qualifications you need:

• Minimum 10 years of relevant customer success, strategy consulting, or related experience within the Pharmaceuticals industry required
• Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations
• Experience with AI-based transformation is a strong plus
• Deep exposure to and experience with successful change management practices
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
• Know how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
• Possess a natural and consultative approach when engaging with senior executives
• Strong team player who inspires the team with a patient and entrepreneurial leadership style
• Project management: ability to organize and manage multiple streams
• Strong communication skills 
• Are self-motivated, proactive team player
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders

Total compensation package will include base salary + bonus + equity + benefits. 

The Role:

The Client Value Partner (CVP) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers within the CPG industry. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.

The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform.  The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.

We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers.

The work you’ll do:

Accountable Program Lead & Engagement Manager

• Develop and maintain strong relationships with key stakeholders, including C-level internal / external executives, embedding Celonis into their strategic objectives.
• Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering
• Mentor customer on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
• Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.

Driving Customer Value

• Responsible for the end-to-end customer value journey
• Influence key customer stakeholders through executive communication, product knowledge, and industry/domain expertise.
• Work with senior stakeholders to establish the Celonis program roadmap and detailed value plans.
• Resolve customer escalations orchestrating internal teams efficiently and effectively in a timely manner
• Internalize the customer's strategy and targets and drive Celonis delivery alignment to that strategy, ensuring that we support the customer in solving business-critical problems
• Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.

Community Builder and Customer Advocacy 

• Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services.
• Act as the voice of the customer within the company, ensuring alignment of product development and service offerings with industry needs and customer feedback, while collaborating with the customer advocacy team on advocacy strategies.
• Drive customer presence and sponsorship at key Celonis and industry events, serving as a Celonis leader at conferences, webinars, and through published thought leadership.
• Collaborate on innovation or new asset development in specific domains, and contribute to playbooks, resources, and tools for the value engineering team to enhance their effectiveness.

The Qualifications you need:

• Minimum 10 years of relevant customer success, strategy consulting, or related experience within the CPG industry required
• Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations
• Experience with AI-based transformation is a strong plus
• Deep exposure to and experience with successful change management practices
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
• Know how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
• Possess a natural and consultative approach when engaging with senior executives
• Strong team player who inspires the team with a patient and entrepreneurial leadership style
• Project management: ability to organize and manage multiple streams
• Strong communication skills 
• Are self-motivated, proactive team player
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders

Total compensation package will include base salary + bonus/commission + equity + benefits. 

Spire Global is a space-to-cloud data and analytics company that owns and operates one of the largest constellations of satellites. Our proprietary data collection and processing techniques provide the most advanced maritime, aviation, weather, and earth intelligence data in the world. In addition to our comprehensive data services, Spire provides access to our satellite systems, global ground station network, and cloud-based processing infrastructure to offer unprecedented Space Services. 

As a Senior Bid Manager focused on supporting satellite development bidding activity, you will join a growing team responsible for providing unique space-based solutions to commercial and government customers. You will engage directly with several internal stakeholders including Engineering, Sales, Legal, finance as well as customers to deliver compelling proposals. You will collaborate closely with your Sales colleagues to manage the internal pipeline of opportunities through Spire’s sales governance, as well as developing customer specific high impact value propositions.

The role of the Senior Bid Manager requires a methodical, customer centric mindset with outstanding attention to detail and ability to communicate and collaborate effectively with all levels of the organization. It will require developing a deep understanding of Spire’s technical capabilities and customer environment to deliver winning proposals.

Responsibilities of your role

• Be a senior member of the Bid and Sales Engineering (SE) team, responsible for ensuring Spire’s proposals are delivered with consistently high quality, customer-value focused content
• Own the bid process and ensure proposals are managed through review gates, including scope, schedule, cost and risk reviews
• Develop value propositions with SE and Sales, translating these effectively into custom proposals 
• Work with Sales and Sales engineering to ensure the technical writing and graphics in proposals is to a high standard
• Lead both fast paced commercial and high value & complexity government tenders
• Owning the core templates for proposals to customers
• Owning the templates for internal deliverable templates required for submitting proposals supporting Spire’s Sales Review Process

Required Qualifications / Experience:

• 6+ years of experience in a bid/proposals/capture management role, leading cross-functional teams
• Bachelor’s degree in relevant Business, Finance or Engineering field
• Proven track record of managing highly complex bid pipelines, ideally in the Aerospace or Space industry
• The drive and energy to work in a fast paced, high-performance environment
• Proven track record in generation of value propositions for tenders in commercial or government customers & proficient use of business winning toolkits to deliver compelling proposals
  
  

Strong candidates will also possess skills or have direct experience in one or more of the following areas:

• Experience in the development of competitive tenders
• Knowledge and experience of business finance, working with subject matter experts on costing for high complexity programmes
• Experience in risk management & generation of risk registers for bids
• Experience of bid planning and management for high value, complexity and volume of bids through internal governance, effectively managing internal stakeholders to ensure on time delivery.
• Experience in government bidding in regulatory onerous environments, such as Aerospace and Space
• Proficiency in technical writing of proposals documents
  
  

Spire operates a hybrid work model, and this position will require you to work a minimum of three days per week in the office. Access to US export-controlled software and/or technology may be required for this role. If needed, Spire will arrange the necessary licenses—this is not something candidates need to have before applying. #LI-MI1

THE ROLE

We are seeking a Delivery Manager (early-career) to bring structure and accountability to how the Technology & Digital Services (TDS) team delivers software, infrastructure, and vendor-led projects. This is a cross-functional role that sits at the heart of TDS delivery, coordinating across internal engineering squads, Product Managers, architects, and third-party vendors to help ensure that projects are delivered on time, to standard, and without disruption to the business.

You will work closely with the India-based Release Manager, supporting day-to-day release priorities and pipeline standards, and helping to coordinate delivery activities across both teams. You are not expected to manage squads directly, that is shared with the Scrum Master and Product Managers, but you will be the person who helps ensure everyone is aligned, dependencies are managed, and nothing falls through the cracks.

This is a role for someone who thrives in complexity, can support internal teams and external vendors to stay on track (even without direct authority), and can translate technical delivery status into clear communication for project stakeholders.

KEY RESPONSIBILITIES

Delivery Coordination & Project Management

• Plan, coordinate, and track delivery across concurrent Digital Transformation workstreams and BAU changes, maintaining a clear and consolidated view of progress, risks, and dependencies at all times.
• Work closely with Technical Leads, Architects, and Product Managers to ensure delivery is on track, proactively surfacing blockers and facilitating their resolution without taking over squad-level ownership.
• Help define and communicate what teams need to deliver in order for work to be considered ready to enter the CI/CD pipeline, working in alignment with the Definition of Ready and Definition of Done standards maintained by Product Management.
• Support Product Managers in managing coordination overhead across workstreams, acting as a force multiplier for delivery capacity within TDS.
• Collaborate with the data capability and Platform Owner to ensure data-related delivery workstreams are appropriately integrated into the broader delivery schedule.
• Maintain accurate delivery documentation, including project plans, RAID logs, and status reports, ensuring stakeholders always have a clear and honest picture of delivery health.

Vendor & Third-Party Delivery Management

• Ensure that third-party vendors adhere to TDS release processes, quality gates, and delivery standards, monitoring compliance and escalating issues within the delivery lifecycle.
• Coordinate vendor delivery activities within the broader delivery schedule, managing dependencies between internal and external workstreams to avoid conflict or disruption.
• Monitor vendor delivery performance and raise concerns early to the relevant Product Manager and the Engineering Lead, providing clear evidence and suggested actions.
• Apply structured project and delivery management approaches (e.g. stage gate processes) where vendors operate outside of an agile framework, ensuring appropriate governance and delivery controls are in place.

Release Oversight & Pipeline Standards

• Provide day-to-day support to the India-based Release Manager on release priorities, pipeline standards, and process compliance, working closely with key delivery and technical leads across both roles.
• Support release readiness and go/no-go activities by gathering inputs and ensuring criteria are tracked, in partnership with Head of Design & Engineering and relevant Technical Leads, ensuring that all delivery and quality criteria are met before any release proceeds to production.
• Support the ongoing improvement of the CI/CD pipeline and release ways of working, identifying gaps and proposing practical process updates as the capability matures.
• Ensure that release processes and standards are understood and consistently followed by all internal teams and vendors.

Incident Management

• Coordinate incident resolution when release-related or production issues arise, acting as the central point of contact across engineering teams, vendors, and architects to drive swift diagnosis and remediation.
• Ensure all incidents are properly documented and reviewed as part of a continuous improvement process, feeding lessons learned back into delivery and release standards.

Architecture & Technical Governance

• Build sufficient understanding of the organisation's architecture, including products, software, data, cloud, and security, to coordinate delivery effectively across technical disciplines.
• Work closely with the architect community (system, data, cloud, enterprise, and security architects) to help ensure that delivery decisions respect architectural standards and constraints.
• Escalate technical risks or architectural concerns identified during delivery to the appropriate architect or the Engineering Lead.

Stakeholder Communication & Reporting

• Provide regular, consolidated delivery and release status updates to the Head of Design & Engineering and wider TDS leadership.
• Support and facilitate cross-team delivery forums and release planning sessions, ensuring the right people are in the room and that decisions are made efficiently.
• Contribute to CAB meetings, providing accurate and timely information on upcoming releases to support informed change advisory decisions.

SKILLS & COMPETENCIES

To be successful in this role, you will demonstrate:

• Strong delivery management skills, with the ability to coordinate complex, multi-team environments involving internal squads and external vendors.
• Comfortable engaging with architects and engineers on software, infrastructure, and cloud topics, with the ability to understand delivery impacts and ask the right questions without needing to be a practitioner.
• Good understanding of agile delivery practices, with experience working alongside Scrum Masters and Product Managers in a cross-functional squad model, including sprint-based release cycles and continuous delivery practices.
• Working understanding of structured project management methodologies, particularly in the context of stage gate processes and vendor delivery governance.
• Strong influencing skills, able to encourage internal teams and vendors to work to agreed standards without direct line management authority.
• Highly organised, with strong planning, prioritisation, and risk management skills across concurrent workstreams.
• Clear and confident communicator, able to translate technical delivery status into plain language for non-technical stakeholders.
• Resilient and pragmatic, comfortable operating in a maturing delivery environment and driving improvement incrementally.
• Delivery focus with strong critical thinking and problem-solving skills.
• Passion for sustainability and the mission to lead the transition to clean energy.
• Commitment to NextEnergy Group's values: be a leader, build trust, be responsible, be innovative, and 'bring your alpha'.

EXPERIENCE & QUALIFICATIONS 

• Minimum of 3 years of experience in a delivery management or technical project management role within a software or technology delivery environment.
• Proven track record of coordinating delivery across internal engineering teams and third-party vendors simultaneously.
• Experience working in an agile delivery environment, with a strong understanding of how delivery management integrates with squad-based ways of working, including sprint-based release cycles, continuous delivery practices, and supporting release planning across one or more agile teams.
• Working understanding of software architecture, cloud infrastructure, and data platform concepts, sufficient to coordinate effectively across technical disciplines.
• Familiarity with structured project management methodologies (e.g. PMP, PRINCE2, or equivalent), particularly in the context of stage gate processes and managing vendors operating outside of an agile framework.
• Experience working with Azure DevOps or equivalent tools for project tracking and delivery coordination.
• Familiarity with Change Advisory Board (CAB) processes and how delivery and release management feeds into change governance.
• Experience managing or providing direction to geographically distributed teams is highly desirable.
• Experience working in a regulated industry (e.g. energy, finance, utilities, or similar) is desirable.
• The right to work in the UK

WHAT WE OFFER 

• A busy role in a supportive team, with plenty of opportunities to learn
• International scope – we operate in over 8 countries
• Hybrid working – we will need you in the central London (Mayfair) office at least twice a week, but you will normally be able to work remotely for the remainder of the week
• 30 days’ holiday per year (3 of which are taken during the festive shutdown in December)
• Private pension
• BUPA Healthcare for you and qualifying dependents
• Cycle to work and electric vehicle leasing schemes
• Annual discretionary bonus.

HOW TO APPLY

If you are interested in this opportunity, please follow the link to apply or send your application to careers@nextenergycapital.com. If you have been shortlisted for the next stage, we will be in contact within 14 days. 

By selecting “Apply” or sending us your CV, you indicate you have read and acknowledged NextEnergy Group’s Candidate Privacy Notice.

DIVERSITY AND INCLUSION

Our approach to diversity and inclusion is a natural extension of our values. Our entrepreneurial culture inspires us to try new things, be open to different viewpoints and be bold. Our Group is committed to cultivating and preserving a culture of connectedness that values difference and gives space for individual expression. The collective sum of our individual differences, life experiences, knowledge, innovation, self-expression, talent and hard work form the bedrock of who we are and who we aspire to be.

We are committed to equal employment and advancement opportunity irrespective of race, color, ancestry, social background, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity.

ABOUT US 

NextEnergy Group was founded in 2007 to become a leading market participant in the international solar sector.  Since its inception, it has been active in the development, construction, and ownership of solar assets across multiple jurisdictions.  NextEnergy Group operates via its three business units: NextEnergy Capital (Investment Management), WiseEnergy (Operating Asset Management), and Starlight (Asset Development).

NextEnergy Capital manages the Group's investment activities and has invested in over 520 solar plants, exceeding 2GW in capacity across its institutional funds.

• NextEnergy Solar Fund (NESF): Listed on the London Stock Exchange, NESF manages 102 solar and energy storage assets in the UK and Italy, with a total installed capacity of 983MW and a gross asset value of £1,014m.
• NextPower II (NPII): A private fund of 105 solar plants (149MW) focused on Italy, successfully divested in January 2022, delivering net IRRs exceeding its 10-12% target.
• NextPower III ESG (NPIII ESG): A private fund targeting solar infrastructure in OECD countries (e.g., US, Spain, Italy), with $896m raised, exceeding its $750m target.
• NextPower UK ESG (NPUK ESG): A private fund dedicated to new-build solar plants in the UK, with ~£600m raised.
• NextPower V ESG (NPV ESG): A private OECD solar fund investing in solar and adjacent technologies like battery storage. To date, it has raised $745m, targeting $1.5bn ($2bn ceiling).

WiseEnergy® is NextEnergy Group’s operating asset manager.  WiseEnergy is a leading specialist operating asset manager in the solar sector.  Since its founding, WiseEnergy has provided solar asset management, monitoring, technical due diligence and under construction services to over 1,500 utility-scale solar power plants with an installed total capacity in excess of 3.4 GW.  WiseEnergy clients comprise leading banks and equity financiers in the energy and infrastructure sector. 

Starlight is NextEnergy Group’s development company that is active in the development phase of solar projects.  It has developed over 100 utility-scale projects internationally and continues to progress a large pipeline of c.10GW of both green and brownfield project developments across global geographies.

NextSTEP is the venture capital fund of NextEnergy Group, dedicated to investing in innovative startups in the field of environmental sustainability. The fund primarily focuses on investments in Italy and the United Kingdom but also extends its reach to the rest of Europe and the United States, targeting startups in the pre-seed and seed stages. NextSTEP pays particular attention to emerging entities from incubators, startup accelerators, universities, and research centers, supporting projects that address global challenges in crucial areas such as Climate Change, Energy Transition, CO2 Capture and Sequestration, Circular Economy, Sustainable Cities, Sustainable Mobility, Sustainable Fashion, Waste Management, Water and much more.

NextEnergy Foundation is a non-profit organisation founded in 2016 by the NextEnergy Group that operates internationally and whose mission is to proactively participate in the global effort to reduce carbon emissions by providing clean energy sources in regions where they are not yet available and thereby contributing to poverty reduction. As the main sponsor of this foundation, the NextEnergy Group donates at least 5% of its consolidated net profits each year. The NextEnergy Foundation has no overhead costs and therefore 100% of the funds raised go to donations for the various projects. Since 2016, in 8 years of operation the foundation has donated more than £1.2 million, supporting over 30 projects in 27 different countries around the world.

Regional Manager, CX Support Operations — EMEA 

Leeds / Hybrid - 3 days from office 

About the role: 

You will be the EMEA execution lead for CX Support Operations — owning day-to-day operational delivery and running a ‘Find It | Fix It’ rapid action cadence to spot smoke, remove friction, and protect the post purchase consumer experience. 

This is a hands-on operator role: you will run daily controls and tasking, translate Cx insights into clear defect hypotheses, and drive fast cross-functional fixes with Logistics, DTC/eCommerce, Finance, Fraud, Technology/IT and CX Delivery partners. 

What You’ll Own 

EMEA day-to-day operational execution 

• Run daily/weekly operational routines that keep order support healthy across EMEA markets. 

• Lead triage and prioritisation of live order issues (payments, refunds, returns, carrier escalations, backorders, order corrections, address changes, exception handling). 

• Own the EMEA escalation pathway for operational defects and exceptions: clear intake, severity rules, updates, and closure criteria. 

• Maintain operational controls that reduce risk exposure and consumer harm. 

Find It | Fix It (rapid action continuous improvement) 

• Operate a repeatable ‘Find It | Fix It’ cycle: 

• Find It: detect smoke via Cx signals (contacts, defect tags, WISMO, payment failure trends, refund ageing, carrier scan anomalies, backlog aging). 

• Fix It: drive rapid root-cause, propose the smallest effective fix, mobilise the right partners, confirm impact, then standardise. 

• Build and manage the EMEA defect backlog (what it is, why it matters, who owns it, by when, and how we’ll measure improvement). 

• Drive closure of recurring defects by fixing process, policy, content, tooling, or partner handoffs. 

CX data → insight → action 

• Use CX operational and contact data to: 

• Identify friction and failure demand. 

• Quantify impact (contacts, cost, refunds, SLA misses, delivery promise performance). 

• Prioritise the backlog with clear rationale. 

• Create simple, trusted reporting that tells the story: “what’s broken, what we’re doing, what moved.” 

Partner leadership across EMEA 

• Act as the day-to-day operational partner for Logistics, DTC/eCommerce, Finance, Fraud, and Technology. 

• Create clear working agreements for: 

• Escalations and incident response 

• Ownership of fixes 

• Release/rollout comms to CX Delivery 

• Documentation and training 

Standards, documentation, and enablement 

• Maintain EMEA process and policy documentation (SOPs, playbooks, escalation guides). 

• Enable front-line and Tier 2 teams through: 

• Clear workflows and decision trees 

• Templates/macros/content updates 

• Targeted training for new changes 

Key Relationships 

• Director, Cx Support Operations (manager): priorities, escalation, governance, performance. 

• CX Delivery leaders (BPO and/or in-house): operational outcomes, readiness, training, defect feedback loop. 

• Logistics / Supply Chain / Carriers: delivery exceptions, claims, scan issues, warehouse exceptions. 

• DTC/eCommerce & Order Management: order flows, promise rules, promotions, cancellations, substitutions. 

• Finance / Payments / Fraud: disputes, chargebacks, failed payments, refund controls, risk. 

• Technology / IT / CX Systems: incident response, access governance inputs, defect remediation. 

What Success Looks Like  

Operational control: daily routines in place; escalations are predictable, fast, and closed with clear outcomes. 

• Friction reduction: measurable reduction in EMEA order-related contacts (WISMO, refunds, payment failures, delivery exceptions). 

• Defect closure: an EMEA defect backlog exists with owners and dates; recurring issues are reduced and prevented. 

• Speed to fix: time from ‘smoke spotted’ → ‘fix released’ decreases; fewer repeat incidents. 

• Partner confidence: Logistics/DTC/Finance/IT partners trust the process and see clear value in prioritisation and communication. 

• Team enablement: front-line teams have better tooling, SOPs, and training; less manual firefighting. 

Required Experience 

• 5+ years in CX Operations / Postpurchase operations / eCommerce operations / Logistics exception management. 

• Proven experience running daily operational routines and handling live escalations. 

• Strong analytical capability: turning operational/contact data into clear priorities and actions. 

• Track record delivering process improvement in a matrix environment. 

• Comfort working across multiple EMEA markets and nuances. 

Preferred Experience 

• DTC or omnichannel retail experience. 

• Exposure to OMS/CRM and contact center tooling (no deep engineering required). 

• Experience working with payments (Klarna/PayPal/Braintree), refunds/returns, and carrier escalation paths. 

• Experience operating incident response / defect management cadence. 

#LI-HYBRID

• Serverless AI has clear product-market fit with measurable activation and retention metrics improving quarter over quarter.
• Multi-node jobs and autoscaling endpoints are shipped and adopted by customers running production workloads.
• Cold start time is reduced from 1-3 minutes to under 60 seconds for common workloads through a combination of product and infrastructure improvements you drove.
• Developer experience (CLI, docs, error messages, onboarding flow) sets the standard that developers expect from a next-generation AI cloud.
• At least 3 product decisions you made are directly attributable to customer conversations or data analysis you conducted.

• Co-own the Serverless AI product roadmap — Jobs, Endpoints, and DevPods — taking primary ownership of specific product areas while collaborating closely with the other PM on shared priorities and cross-cutting decisions.
• Write detailed, technically precise PRDs that engineering teams can execute against. Our PRDs specify CLI syntax, API contracts, state machines, and billing models — not abstract feature descriptions.
• Make build/buy/defer decisions on capabilities like autoscaling, multi-node orchestration, HTTPS termination, secret injection, and health checking based on customer signal and strategic priorities.

• Understand the full workload lifecycle: container image pull → VM provisioning → GPU attachment → workload execution → cleanup — well enough to identify bottlenecks and propose solutions.
• Evaluate technical trade-offs in areas like container cold start optimization (image caching, snapshot restore, warm pools), GPU scheduling and bin-packing, and storage mount performance.
• Work directly with engineers on architecture decisions for distributed training support, endpoint autoscaling policies, and fault tolerance mechanisms.
• Stay current on the fast-moving serverless GPU infrastructure space — new inference frameworks (vLLM, TensorRT-LLM, SGLang), container runtimes, orchestration approaches — and translate trends into product direction.

• Run customer discovery and feedback sessions with ML engineers and platform teams at AI startups and enterprises. Turn qualitative insight into specific product actions.
• Analyze usage data, activation funnels, and churn patterns to identify where users get stuck and what features drive retention.
• Track market dynamics, emerging technologies, and industry trends to inform product strategy and ensure Nebius stays ahead of where the market is heading.
• Define and iterate on pricing, packaging, and tier strategy for Serverless AI.

• Own the technical content strategy: quickstart guides, tutorials, reference architectures, and example workloads that reduce time-to-first-job.
• Partner with marketing on developer-focused campaigns, webinars, and conference presence.
• Work with Solution Architects and Sales to qualify serverless-fit opportunities and support technical evaluations.

• You have built, shipped, and iterated on infrastructure or platform products used by developers or ML engineers. Not consumer apps. Not dashboards. Infrastructure.
• You understand containers at a practical level — Docker, image registries, container runtimes, resource limits, networking. You've debugged why a container won't start, why GPU isn't visible inside it, or why a mount isn't working.
• You have working knowledge of GPU computing for AI/ML: what GPU types exist and when to use them, how training and inference workloads differ in resource requirements, what vLLM / TensorRT-LLM / Triton are and why they matter.
• You can read a CLI reference and know if it's well-designed. You've shaped developer-facing APIs, CLIs, or SDKs.
• You have run real customer discovery — not surveys, but technical conversations with engineers where you learned something that changed your product direction.
• You have 3+ years of product management experience in cloud infrastructure, AI/ML platforms, or developer tools.

• Ability to whiteboard a workload lifecycle (submit → schedule → provision → execute → cleanup) and identify failure modes at each step.
• Understanding of autoscaling trade-offs: scale-to-zero vs. warm pools, scaling metrics (queue depth, latency, utilization), cold start implications.
• Familiarity with inference serving concepts: batching, model loading, quantization, KV-cache management, multi-model serving.
• Understanding of distributed training concepts: data parallelism, model parallelism, communication overhead, checkpointing.
• Ability to reason about pricing models: per-second vs. per-request vs. per-token, and how pricing interacts with product architecture.

• Experience at a serverless or GPU cloud company.
• Hands-on ML engineering background — you've trained models, deployed inference endpoints, or built ML pipelines yourself.
• Experience with Kubernetes for ML workloads (Kubeflow, KServe, Ray Serve) and understanding of why many ML teams want to avoid it.
• Prior experience building a product from early stage to scale in a fast-growing market.
• Background in systems engineering, distributed systems, or site reliability engineering.

• You are more comfortable in a terminal than in a slide deck.
• You form strong opinions based on data and direct customer signal, and you update them when evidence changes.
• You are energized by building at pace — small team, fast-evolving product, big opportunity.
• You care about developer experience at the level of error messages, CLI flag naming, and documentation quality.
• You'd rather ship a smaller thing that works perfectly than a bigger thing that's mediocre.

About Nebius

Nebius AI is an AI cloud platform with one of the largest GPU capacities in Europe. Launched in November 2023, the Nebius AI platform provides high-end, training-optimized infrastructure for AI practitioners. As an NVIDIA preferred cloud service provider, Nebius AI offers a variety of NVIDIA GPUs for training and inference, as well as a set of tools for efficient multi-node training. 

Nebius AI owns a data center in Finland, built from the ground up by the company’s R&D team and showcasing our commitment to sustainability. The data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 16th most powerful globally (Top 500 list, November 2023).  

Nebius’s headquarters are in Amsterdam, Netherlands, with teams working out of R&D hubs across Europe and the Middle East. 

Nebius AI is built with the talent of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius AI cloud – from hardware to UI – to be built in-house, distictly differentiating Nebius AI from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners. We’re growing and expanding our products every day. 

If you’re up to the challenge and are excited about AI and ML as much as we are, join us!

The role 

We’re building Nebius Token Factory — an AI inference platform that powers high-performance, cost-efficient workloads at scale. As a Senior Technical Product Manager, you’ll own one of our core product streams and drive it end to end: from roadmap and design to launch and adoption of features our customers rely on.

You are welcome to work remote from the UK, or hybrid from our Amsterdam location.

Your responsibilities will include: 

• Own the product roadmap, delivery and developer experience for one of our flagship product direction - Dedicated Endpoints for AI Models Inference
• Partner with engineering and research to design tools that let customers run large-scale, high-load inference workloads efficiently.
• Support sales & customers by preparing materials, leading PoCs/betas, and ensuring smooth onboarding of complex workloads.
• Drive product–market fit through continuous user research, customer interviews, and market & competitive analysis
• Manage technical partnerships and ensure integrations deliver measurable value despite limited resources.

We expect you to have: 

• 3–5 years of product management experience, shipping technical products with 10–15+ cross-functional stakeholders(engineering, research, design, support, marketing, legal, leadership).
• Hands-on mindset — a power user of your own product, comfortable diving into:
           AIOps lifecycle: inference, experimentation, evaluation, fine-tuning, deployment
           Cloud-native and DevOps tooling
           Distributed systems and production infrastructure
• Excellent execution and project management skills — roadmaps, milestones, ownership, Agile processes, sprints, and change management (without creating chaos).
• Outstanding communication — able to write crisp PRDs, RFCs, runbooks, and release notes; articulate constraints and trade-offs clearly to technical and non-technical teams.
• Technical fluency — able to speak the same language as engineering, define precise requirements, understand constraints, and make sensible trade-offs grounded in reality.
• B2B SaaS experience, ideally working with enterprise customers and technical buyer personas.
• Customer-obsessed — proactive in uncovering needs, understanding customer AI strategy, and ensuring our product becomes essential in their stack.
• Bias toward action — runs problems end-to-end without waiting for instruction, even with incomplete data.

Nebius Managed Kubernetes (mk8s) mission is to grow the Nebius cloud platform by providing a Kubernetes-native way to run AI systems with high efficiency and low operational overhead.
With a single click, it provides a Kubernetes cluster on top of Nebius services for compute (VMs) and networking.
In 2026, the service is scaling 10× and is expected to manage customer workloads across tens of thousands of GPU servers in more than 10 data centers.

You will lead the mk8s Core team, one of three mk8s teams. The Core team owns the API, the core of the service control plane, cluster autoscaling, platform integrations, and running k8s add-ons.

At Nebius, team leads are hands-on. We expect you to be a senior or staff engineer now (or earlier in your career). You will start as an individual contributor to gain context, then take on managerial responsibilities.

In this position, you will be responsible to:

• Lead by example. Set the quality bar by spending a significant portion of your time on IC work: writing and reviewing code, leading projects, and participating in on-call rotation, incident mitigation, and post-incident analysis.
• Manage 4–8 mid-to-senior engineers. Provide context, coach, and give regular feedback.
• Maintain the technical vision for your area of responsibility.
• Collaborate with the Product Manager and Service Owner to shape product vision and plans.

Examples of outcomes you could drive as a Team Lead

• Optimize the service control plane to create and manage 20K GPU nodes in a single Kubernetes cluster, enabling a major contract for the company.
• Integrate cluster autoscaling approaches (e.g., Karpenter) to improve resource utilization and support seamless auto-upgrades.
• Provide a Kubernetes-native way to use local disks to reduce disk I/O bottlenecks for AI training and inference, improving efficiency.
• Deliver managed Layer 7 load balancers to reduce operational overhead for customers.

What you will bring to the table:

• 8+ years of professional software engineering or management experience
• Excellent knowledge of Golang, or you are ready to quickly switch to this programming language
• Expertise with
• Multi-month technical projects
• Tech leading engineers
• Owning multi-month technical projects.

It would be an added bonus if you had:

• Experience with Team management, Kubernetes administration, Developing Kubernetes controllers

The role

Nebius is looking for a Technical Product Manager – Networks to join the team. In this role, you will will own the vision, roadmap, and priorities for networking services, including overlay (VPC) networks, underlay networks (data center fabric and WAN), and DNS.

Also, you will be responsible for shaping and managing backlogs for networking service teams and leading key, company-wide initiatives related to connectivity. This role requires strong technical depth combined with the ability to coordinate across engineering, development, product, technical support and go-to-market teams.

Your responsibilities will include: 

• Own and manage the product backlog for network service teams
• Lead and coordinate key cross-company implementations involving networking and connectivity
• Work closely with engineering and architecture teams to define product requirements and deliver new networking features
• Partner with product marketing and technical pre-sales/post-sales teams on technical publications, go-to-market activities, customer engagement, acquisition, and retention activities related to networking features
• Ensure the delivery of networking services that meet high standards for performance, security, scalability, and reliability.

We expect you to have: 

• Experience designing, implementing, or operating large-scale automated network solutions in senior engineering, architecture, or technical leadership roles (e.g., large enterprises, hyperscalers, cloud providers, or other advanced technology companies)
• Hands-on familiarity with technologies such as OVS, DNS, L2VPN, L3VPN, VXLAN, BGP, and IPv6 at scale
• Strong technical expertise in at least two of the following areas:
  • Linux networking stack
  • Overlay / SDN networking
  • ISP or large-scale service provider networking
  • DevNet / network automation
• Proven track record of delivering complex technical initiatives requiring coordination across multiple teams or stakeholders
• Technical leadership experience is a strong plus
• Product management experience is not required, but a strong willingness to learn and grow into the role is essential.

About Nebius

Nebius AI is an AI cloud platform with one of the largest GPU capacities in Europe. Launched in November 2023, the Nebius AI platform provides high-end, training-optimized infrastructure for AI practitioners. As an NVIDIA preferred cloud service provider, Nebius AI offers a variety of NVIDIA GPUs for training and inference, as well as a set of tools for efficient multi-node training. 

Nebius AI owns a data center in Finland, built from the ground up by the company’s R&D team and showcasing our commitment to sustainability. The data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 16th most powerful globally (Top 500 list, November 2023).  

Nebius’s headquarters are in Amsterdam, Netherlands, with teams working out of R&D hubs across Europe and the Middle East. 

Nebius AI is built with the talent of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius AI cloud – from hardware to UI – to be built in-house, distictly differentiating Nebius AI from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners. We’re growing and expanding our products every day. 

Key Responsibilities   

• Lead large cross-team security initiatives from planning to delivery;  
• Break down complex security programs into phases, milestones, dependencies, and execution plans; 
• Coordinate execution across multiple engineering and platform teams, ensuring alignment and momentum;  
• Translate product requirements into clear, actionable workstreams for engineering teams; 
• Build and maintain project plans, documentation, decision logs, and technical context; 
• Run regular project syncs and reviews - track progress, identify blockers early, and drive mitigation; 
• Own timeline tracking and delivery forecasting - proactively highlight risks and trade-offs; 
• Partner closely with Product Managers to orchestrate execution across multiple teams; 
• Improve delivery transparency through clear status reporting, milestone tracking, and stakeholder communication; 
• Ensure cross-team dependencies are surfaced early and resolved before becoming blockers.  

What We Expect 

• Strong technical awareness in security and Cloud environments, with solid understanding of:  
• Cloud and infrastructure security principles  
• Kubernetes and container security  
• IAM Fundamentals 
• Cloud networking concepts (VPC, Security Groups)  
• Security tooling and platforms  
• Experience driving execution in complex, multi-team technical environments; 
• Strong project decomposition and execution management skills; 
• Ability to coordinate and run structured cross-functional processes across engineering and product teams; 
• Strong communication skills: concise status reporting, clear risk communication, and stakeholder alignment; 
• Experience working closely with both product managers and engineering managers in platform or infrastructure-heavy environments.  

Nice to Have 

• Experience working with Cloud platforms, distributed systems, or AI/ML infrastructure environments; 
• Experience working at a Cloud Service Provider; 
• Familiarity with advanced security domains such as confidential computing or federated computing; 
• Background in high-scale infrastructure or platform organizations.  

Success In This Role 

• Security initiatives are delivered predictably, with clear execution plans and realistic timelines; 
• Cross-team alignment is strong across product and engineering for complex security programs; 
• Risks and dependencies are identified early and actively managed; 
• Execution of security priorities becomes smoother, with reduced friction across teams; 
• Stakeholders have clear visibility into progress, risks, and next steps.  

About Nebius

Nebius AI is an AI cloud platform with one of the largest GPU capacities in Europe. Launched in November 2023, the Nebius AI platform provides high-end, training-optimized infrastructure for AI practitioners. As an NVIDIA preferred cloud service provider, Nebius AI offers a variety of NVIDIA GPUs for training and inference, as well as a set of tools for efficient multi-node training. 

Nebius AI owns a data center in Finland, built from the ground up by the company’s R&D team and showcasing our commitment to sustainability. The data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 16th most powerful globally (Top 500 list, November 2023).  

Nebius’s headquarters are in Amsterdam, Netherlands, with teams working out of R&D hubs across Europe and the Middle East. 

Nebius AI is built with the talent of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius AI cloud – from hardware to UI – to be built in-house, distictly differentiating Nebius AI from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners. We’re growing and expanding our products every day. 

If you’re up to the challenge and are excited about AI and ML as much as we are, join us!

We're looking for a Global EHS Manager who is equal parts strategist and builder. This is our first dedicated EHS hire, which means you won't inherit a playbook. You'll write it.

Reporting to the Head of Country HR Operations, you'll own the full scope of Environmental Health & Safety across our international footprint: offices, data centers, and mission-critical infrastructure environments operating 24/7 across multiple jurisdictions.

This role sits at the intersection of regulatory compliance, operational risk, and people safety. You'll start by mapping where we are, build a global EHS strategy from the ground up, and then lead its deployment, working hand in hand with local HR Operations specialists in every country. You'll make the calls on where we use direct resources versus external providers, and you'll define what 'good' looks like for the company.

If you want a role where EHS infrastructure already exists, this isn't it. If you want to build something that matters, and have the authority and support to do it, read on.

Key Responsibilities

Strategy & Program Design

• Conduct a global EHS needs assessment across all Nebius locations, mapping regulatory requirements, current gaps, and risk exposure by site type.
• Design and implement a global EHS strategy that covers data centers, offices, and other operational environments, including a clear framework for where direct hires, embedded specialists, or third-party service providers are the right model.
• Develop and maintain a global EHS management system aligned with ISO 45001, ISO 14001, OSHA, UK HSE, EU directives, and relevant local regulations across all jurisdictions.
• Establish a global EHS policy framework and ensure site-specific adaptations are compliant, current, and actively maintained.
• Define global EHS KPIs and reporting cadences; build the infrastructure to track and surface them to leadership.

Compliance & Risk Management

• Ensure regulatory compliance across all operating countries, proactively monitoring legislative changes and translating them into operational requirements.
• Own the risk assessment process globally: hazard identification, evaluation, controls, and documentation, with a particular focus on data center and shift-based environments.
• Lead and coordinate internal and external audits; drive corrective action and continuous improvement cycles.
• Oversee incident and near-miss investigation processes, including root cause analysis and implementation of corrective and preventive measures.
• Serve as the primary point of contact with labor and environmental authorities when required.
• Support travel program safety compliance in partnership with relevant internal teams.

Training & Culture

• Design and deploy EHS training programs globally, including site-specific onboarding protocols for data center personnel and contractor management.
• Build a genuine prevention culture, not a compliance-only mindset, across all levels of the organization.
• Partner with HRBPs and HR Operations specialists in each country to ensure local deployment of policies, training, and safety communications is consistent and effective.
• Lead or support Safety Committee structures at the global and site level.

Operational Partnership

• Act as the embedded EHS expert for HR Operations: advise on how EHS requirements shape HR processes, from onboarding to incident documentation to site-level compliance tracking.
• Collaborate with local Security, HR Ops and site leadership to ensure emergency response plans, evacuation procedures, and PPE standards are fit for purpose and current.
• Support new site openings and data center launches from an EHS readiness perspective.
• Manage EHS vendor relationships and service providers as the program scales.

What We're Looking For

Must-Have

• Bachelor's or Master's degree in Occupational Health & Safety, Engineering, Environmental Science, or a related field; professional EHS certification strongly preferred (e.g., ISO 45001 Lead Auditor, NEBOSH, CSP, or equivalent).
• 5+ years of EHS experience, including demonstrable experience in a multinational or multi-site environment.
• Proven track record building EHS programs from scratch or from a low-maturity baseline, not just inheriting and maintaining.
• Solid working knowledge of key regulatory frameworks: OSHA, UK HSE, EU EHS directives, and experience navigating multi-jurisdictional compliance.
• Experience with data center, industrial, manufacturing, or other mission-critical physical infrastructure environments.
• Strong understanding of ISO 45001 and ISO 14001; audit and management system experience.
• Exceptional ability to influence without authority across geographies, organizational levels, and disciplines.
• Native or fluency in English is required (it will be tested).

Strong Plus

• Hands-on experience with shift-based or 24/7 operational environments.
• Familiarity with EHS requirements specific to one or more of our key geographies: Israel, France, Spain, Finland, Germany, UK, or the US.
• Experience selecting and managing third-party EHS service providers.
• Proficiency with EHS management software and data visualization tools (e.g., Power BI).
• Additional European languages (French, German, Finnish, Spanish) are a meaningful plus given our footprint.

Competencies & Behavioral Profile

• Builder's mindset: You're energized by a blank page, not intimidated by it. You know how to move from assessment to strategy to execution without waiting for a perfect brief.
• Regulatory fluency across borders: You hold complexity well; multiple countries, multiple frameworks, multiple stakeholders; and you know how to prioritize when everything feels urgent.
• Trusted expert: People call you before something goes wrong, not just after. You're known for giving practical, grounded advice that leaders actually act on.
• Operational partnership instinct: You understand that EHS doesn't live in isolation, it lives in the day-to-day of how sites run, how people onboard, and how incidents get handled. You make it easy for HR Ops and site teams to do the right thing.
• Clear communicator: You can translate technical regulatory language into plain English (or any other language) for a diverse, international audience.
• Comfortable with ambiguity: Nebius is scaling fast. You bring structure to unclear situations rather than waiting for clarity to arrive.