About the Team 

Enterprise Engineering builds integrated, scalable platforms that power Roku’s core Finance, Accounting, Payments, Supply Chain, and HR processes. We use API-first, data-driven, and increasingly AI-enabled designs to automate complex workflows, improve control and compliance, and reduce manual work for our partners.

About the Role 

We’re hiring a Senior Product Manager to lead finance and payouts platforms within Enterprise Engineering, with a strong focus on AI-driven automation. You will own products that support order-to-cash, revenue accounting, financial close, reconciliations, and partner payouts, working across Controllership, FP&A, Tax, Treasury, Payments, Ads Revenue Operations, and Business Systems. 

You’ll define the vision, roadmap, and execution for capabilities that combine robust finance controls with modern engineering and AI - e.g., ML-assisted reconciliations, anomaly detection, intelligent exception routing, and Gen-AI powered tools for finance users. This is a high-impact senior IC role; you will regularly influence senior stakeholders across regions, while partnering closely with engineering leads and architects.

What You’ll Be Doing

• Own strategy & roadmap for finance and payouts platforms, including AI-enabled capabilities (classification, matching, forecasting, GenAI assistants) 
• Deep-dive workflows across revenue, close, reconciliations, payouts and compliance; map pain points and define automation opportunities 
• Write clear, structured product requirements (data contracts, controls, SLAs, UX) that Engineering and Finance can execute on 
• Partner daily with engineering and architecture to make pragmatic design tradeoffs on platforms, integrations, and AI usage 
• Define and track success metrics (automation %, cycle time, error rates, payout and reconciliation accuracy), and iterate based on results 
• Drive change management: clear comms, training, and adoption plans for new platform and AI features 
• Keep a close pulse on team and stakeholder “vibe” – building trust, surfacing risks early, and fostering a low-ego, high-ownership way of working 

We’re Excited If You Have

• 8+ years of product management, including substantial time on internal platforms or business systems 
• Strong experience in Finance/Accounting technology (e.g., ERP, revenue systems, sub-ledger / journal automation, reconciliations, payouts) 
• Demonstrated ability to translate complex accounting and regulatory requirements into scalable product designs 
• Hands-on experience with AI / ML or intelligent automation in business processes (e.g., matching, anomaly detection, NLP/GenAI assistants, rules + ML hybrids) 
• Strong systems thinking: comfortable with APIs, data models, integrations, monitoring and controls 
• Excellent written and verbal communication; able to tell a crisp story to executives, Finance stakeholders, and engineers 
• Proven track record working effectively across time zones and cultures, maintaining a healthy and productive team “vibe” 
• Experience in media, advertising, or digital platforms with complex revenue and payout models 
• Background in Finance/Accounting (e.g., CPA, Chartered Accountant, or MBA with finance emphasis)

#LI-AB3

About the Team 

The DMP team plays a critical role in Roku’s Advertising organization, leading initiatives around audience management that power decision-making across the advertising ecosystem. We develop and manage products that enable advanced segmentation and audience management for advertisers while meeting the operational needs of internal teams. 

We work closely with Product Managers, Machine Learning, Ad Sales, Ads Operations, and multiple groups within Advertising Engineering to deliver high-impact solutions.  

Looking ahead, we are exploring AI-driven capabilities to further enhance the effectiveness of advertising campaigns and improve operational efficiency of our platforms. 

About the Role 

We are seeking a highly skilled Senior Software Engineer with deep expertise in big data technologies, including Apache Spark and Apache Airflow. This hybrid position bridges software engineering and data engineering, requiring the ability to design, build, and maintain scalable systems for both application development and large-scale data processing. 

In this role, you will collaborate with cross-functional teams to architect and manage robust, production-grade data products and APIs that power critical capabilities across the advertising platform. You will work with technologies such as Apache Spark, Apache Airflow, ScyllaDB/Cassandra, Aerospike, Kubernetes, and SpringBoot to deliver reliable, high-performance solutions. 

The ideal candidate is a proactive, self-motivated professional with a strong track record in building high-scale data services and a dedication to delivering exceptional results. 

What You’ll Be Doing 

Software Development 

• Design and build APIs and backend services using Spring Boot to support data products and audience management workflows. 

• Write clean, maintainable, and efficient code, ensuring adherence to best practices through code reviews. 

Big Data Engineering 

• Design, develop, and maintain data pipelines and ETL workflows using Apache Spark and Apache Airflow. 

• Optimize data storage, retrieval, and processing systems to ensure reliability, scalability, and performance. 

• Develop and fine-tune complex queries using Apache Spark for large-scale datasets. 

• Monitor, troubleshoot, and improve data systems to minimize downtime and maximize efficiency. 

API and Platform Development

• Design, Development, and maintain large scale, low latency API systems using SpringBoot and Kubernetes

• Maintain NoSQL Infrastructure including ScyllaDB and Aerospike

Collaboration & Mentorship 

• Partner with the machine learning team, software engineers, and other teams to deliver integrated, high-quality solutions. 

• Provide technical guidance and mentorship to junior engineers, promoting best practices in software and data engineering. 

We’re Excited If You Have 

• 8+ years of experience in software and/or data engineering with expertise in big data technologies such as Apache Spark, Apache Airflow. 

• Expertise with at least one of the following ScyllaDB and Aerospike (preferred). 

• Strong understanding of SOLID principles and distributed systems architecture. 

• Proven experience in distributed data processing, data warehousing, and real-time data pipelines. 

• Advanced SQL skills, with expertise in query optimization for large datasets. 

• Exceptional problem-solving abilities and the capacity to work independently or collaboratively. 

• Excellent verbal and written communication skills. 

• Experience with cloud platforms such as AWS, GCP, or Azure, and containerization tools like Docker and Kubernetes. (preferred) 

• Experience in AdTech, in advertising data platforms and audience management. (preferred)

• Strong programming skills in Python, Java, and/or Scala. (preferred) 

• Knowledge of CI/CD pipelines, DevOps practices, and infrastructure-as-code tools (e.g., Jenkins & Terraform). (preferred) 

• Expertise in data modeling, schema design, and data visualization tools. Experience with building Agentic AI systems to automate decision-making and enhance analytics workflows. (preferred) 

• Bachelor's degree in computer science, Engineering, or a related field (or equivalent experience). 

#LI-GL1

About the Team 

The DMP team plays a critical role in Roku’s Advertising organization, leading initiatives around audience management that power decision-making across the advertising ecosystem. We develop and manage products that enable advanced segmentation and audience management for advertisers while meeting the operational needs of internal teams. 

We work closely with Product Managers, Machine Learning, Ad Sales, Ads Operations, and multiple groups within Advertising Engineering to deliver high-impact solutions.  

Looking ahead, we are exploring AI-driven capabilities to further enhance the effectiveness of advertising campaigns and improve operational efficiency of our platforms. 

About the Role 

We are seeking a highly skilled Senior Software Engineer with deep expertise in big data technologies, including Apache Spark and Apache Airflow. This hybrid position bridges software engineering and data engineering, requiring the ability to design, build, and maintain scalable systems for both application development and large-scale data processing. 

In this role, you will collaborate with cross-functional teams to architect and manage robust, production-grade data products and APIs that power critical capabilities across the advertising platform. You will work with technologies such as Apache Spark, Apache Airflow, ScyllaDB/Cassandra, Aerospike, Kubernetes, and SpringBoot to deliver reliable, high-performance solutions. 

The ideal candidate is a proactive, self-motivated professional with a strong track record in building high-scale data services and a dedication to delivering exceptional results. 

What You’ll Be Doing 

Software Development 

• Design and build APIs and backend services using Spring Boot to support data products and audience management workflows. 

• Write clean, maintainable, and efficient code, ensuring adherence to best practices through code reviews. 

Big Data Engineering 

• Design, develop, and maintain data pipelines and ETL workflows using Apache Spark and Apache Airflow. 

• Optimize data storage, retrieval, and processing systems to ensure reliability, scalability, and performance. 

• Develop and fine-tune complex queries using Apache Spark for large-scale datasets. 

• Monitor, troubleshoot, and improve data systems to minimize downtime and maximize efficiency. 

API and Platform Development

• Design, Development, and maintain large scale, low latency API systems using SpringBoot and Kubernetes

• Maintain NoSQL Infrastructure including ScyllaDB and Aerospike

Collaboration & Mentorship 

• Partner with the machine learning team, software engineers, and other teams to deliver integrated, high-quality solutions. 

• Provide technical guidance and mentorship to junior engineers, promoting best practices in software and data engineering. 

We’re Excited If You Have 

• 8+ years of experience in software and/or data engineering with expertise in big data technologies such as Apache Spark, Apache Airflow. 

• Expertise with at least one of the following ScyllaDB and Aerospike (preferred). 

• Strong understanding of SOLID principles and distributed systems architecture. 

• Proven experience in distributed data processing, data warehousing, and real-time data pipelines. 

• Advanced SQL skills, with expertise in query optimization for large datasets. 

• Exceptional problem-solving abilities and the capacity to work independently or collaboratively. 

• Excellent verbal and written communication skills. 

• Experience with cloud platforms such as AWS, GCP, or Azure, and containerization tools like Docker and Kubernetes. (preferred) 

• Experience in AdTech, in advertising data platforms and audience management. (preferred)

• Strong programming skills in Python, Java, and/or Scala. (preferred) 

• Knowledge of CI/CD pipelines, DevOps practices, and infrastructure-as-code tools (e.g., Jenkins & Terraform). (preferred) 

• Expertise in data modeling, schema design, and data visualization tools. Experience with building Agentic AI systems to automate decision-making and enhance analytics workflows. (preferred) 

• Bachelor's degree in computer science, Engineering, or a related field (or equivalent experience). 

#LI-GL1

About the team

The Advertising Performance group focuses on performance for all participants in the Advertising ecosystem - Advertisers, Publishers and Roku. The systems and solutions span across different disciplines and technologies to perform realtime multi-objective optimization with distributed systems at large scale and low latencies. We use Machine Learning, Reinforcement Learning, AI, Control and Optimization Systems and Auction Dynamics to solve a large set of complex problems. At the core of this is our Machine Learning, Experimentation and Inference Platform that powers the entire landscape which we continuously evolve over time.

About the role 

In this role you will build teams focused on the Ads Auction and Marketplace to optimize yield, gross profit, perform realtime multi-objective optimization across various short and long term objectives, build control and simulation systems, design and run experiments and extend the experimentation framework. 

You will partner closely with other Engineering, Inventory and Product teams to define the vision and strategy for your group and to build and deliver the roadmap.

What you’ll be doing

• Lead the design, implementation, and evolution of real-time ads auction systems powering Roku’s CTV advertising across The Roku Channel and the Roku platform.
• Own and enhance core auction capabilities including ad pod construction, bid evaluation, ranking, pricing, pacing, budget enforcement, and frequency capping.
• Build low-latency, highly reliable distributed services that operate at massive scale, serving billions of ad opportunities with strict latency and uptime requirements.
• Design auction logic that balances viewer experience (ad load, relevance, repetition) with advertiser performance, publisher yield, and platform revenue.
• Develop and optimize SSP-side auction mechanisms, integrating with multiple DSPs, programmatic demand sources, and direct-sold campaigns.
• Partner closely with product managers, data science, ads research teams to translate marketplace and monetization goals into scalable technical solutions.
• Drive yield optimization through auction design, demand shaping, floor strategies, and pricing experiments.
• Lead experimentation using A/B testing, auction simulations, and offline replay frameworks, and make data-driven decisions based on performance metrics and statistical rigor.
• Ensure auction correctness, fairness, explainability, and transparency, while maintaining compliance with privacy, regulatory, and brand-safety requirements.
• Influence the long-term technical roadmap for Roku Ads by proposing architecture improvements, scalability strategies, and performance optimizations.

We are excited if you have

• 5+ years of experience building large-scale distributed systems
• 5+ years working with cloud-based platforms and infrastructure
• Deep experience in building microservices using Java for container platforms such as Docker or Kubernetes
• Solid understanding of databases SQL and NoSQL
• Hands-on Experience working with AWS, GCP or similar cloud services
• Experience with a breadth of protocols and data formats such as REST, WebSockets, HTTPS, JSON, and Protobuf
• Demonstrated ability to drive timely consensus in design with other senior team members
• Bachelors or Master's degree in Computer Science, Engineering, or equivalent

#LI-MS3

About the team

The Advertising Performance group focuses on performance for all participants in the Advertising ecosystem - Advertisers, Publishers and Roku. The systems and solutions span across different disciplines and technologies to perform realtime multi-objective optimization with distributed systems at large scale and low latencies. We use Machine Learning, Reinforcement Learning, AI, Control and Optimization Systems and Auction Dynamics to solve a large set of complex problems. At the core of this is our Machine Learning, Experimentation and Inference Platform that powers the entire landscape which we continuously evolve over time.

About the role 

In this role you will build teams focused on the Ads Auction and Marketplace to optimize yield, gross profit, perform realtime multi-objective optimization across various short and long term objectives, build control and simulation systems, design and run experiments and extend the experimentation framework. 

You will partner closely with other Engineering, Inventory and Product teams to define the vision and strategy for your group and to build and deliver the roadmap.

What you’ll be doing

• Lead the design, implementation, and evolution of real-time ads auction systems powering Roku’s CTV advertising across The Roku Channel and the Roku platform.
• Own and enhance core auction capabilities including ad pod construction, bid evaluation, ranking, pricing, pacing, budget enforcement, and frequency capping.
• Build low-latency, highly reliable distributed services that operate at massive scale, serving billions of ad opportunities with strict latency and uptime requirements.
• Design auction logic that balances viewer experience (ad load, relevance, repetition) with advertiser performance, publisher yield, and platform revenue.
• Develop and optimize SSP-side auction mechanisms, integrating with multiple DSPs, programmatic demand sources, and direct-sold campaigns.
• Partner closely with product managers, data science, ads research teams to translate marketplace and monetization goals into scalable technical solutions.
• Drive yield optimization through auction design, demand shaping, floor strategies, and pricing experiments.
• Lead experimentation using A/B testing, auction simulations, and offline replay frameworks, and make data-driven decisions based on performance metrics and statistical rigor.
• Ensure auction correctness, fairness, explainability, and transparency, while maintaining compliance with privacy, regulatory, and brand-safety requirements.
• Influence the long-term technical roadmap for Roku Ads by proposing architecture improvements, scalability strategies, and performance optimizations.

We are excited if you have

• 5+ years of experience building large-scale distributed systems
• 5+ years working with cloud-based platforms and infrastructure
• Deep experience in building microservices using Java for container platforms such as Docker or Kubernetes
• Solid understanding of databases SQL and NoSQL
• Hands-on Experience working with AWS, GCP or similar cloud services
• Experience with a breadth of protocols and data formats such as REST, WebSockets, HTTPS, JSON, and Protobuf
• Demonstrated ability to drive timely consensus in design with other senior team members
• Bachelors or Master's degree in Computer Science, Engineering, or equivalent

#LI-MS3

About the Team

The Advanced Development team at Roku pushes beyond today’s product lines to invent the next generation of intelligent and generative media systems.
We explore ideas that sit years ahead of production, developing foundational technologies that will redefine how content is understood, created, and personalised across millions of Roku devices.

This is a rare environment — a PhD-level, cross-disciplinary group combining machine learning research, software engineering, and DevOps.
Everyone here is an expert, but not narrowly focused. The team blends deep technical mastery with broad creative vision — people who challenge convention, embrace ambiguity, and build what’s never been built before. It’s a collaborative, low-ego, ownership-driven culture built on trust and curiosity.

We’re seeking an Applied Scientist with a strong foundation in mathematics, machine learning, and computer science, combined with experience in cloud engineering, DevOps, and computer vision — someone who thrives where research meets production.

About the Role

As a Senior Applied Machine Learning Engineer, you’ll help design, build, and deploy the systems that make media smarter.
You’ll work across the full model and software lifecycle, from prototype to production, developing scalable ML pipelines and cloud architectures that power generative AI, intelligent media understanding, content analysis, and advertising intelligence.

You’ll operate at the intersection of machine learning, infrastructure, and software engineering, taking ownership from data collection through deployment — and seeing your work directly influence how audiences experience Roku’s content and advertising ecosystem.

What You’ll Be Doing

• Deploying scalable, fault-tolerant computer vision, media understanding, and generative AI systems to production

• Overseeing the full model development cycle: ideation, prototyping, implementation, deployment, testing, and operations

• Designing uncertainty metrics and communicating results to both technical and non-technical stakeholders

• Gathering and compiling datasets, defining annotation ontologies, auditing annotation operations, and ensuring data quality

• Staying up to date with industry and academic trends in computer vision, machine learning, and generative models for media and advertising

• Working closely with product and other engineering teams to implement new content and advertising experiences through cloud services

• Integrating services from other teams around the company, while also providing reusable ML services to others

• Evaluating and providing feedback on new platform technologies provided by internal teams

• Working with QA teams to address bugs and contribute to automation and quality assurance

We’re Excited If You Have

• A Master’s degree (PhD preferred) in Computer Science, Applied Mathematics, or a related field

• Strong background developing applied machine learning systems using PyTorch or TensorFlow

• Expertise in image processing, computer vision, or natural language processing

• Experience using AWS, GCP, or Azure for storing data, training, and serving models

• Proven ability to evaluate models and communicate insights effectively

• Experience building APIs with frameworks such as GraphQL or REST

• Experience with workflow orchestration tools such as Airflow, Argo, AWS Step Functions, or Metaflow

• Hands-on experience with Docker, Kubernetes, Terraform, CloudFormation, CI/CD automation, and Python build or packaging tools

#LI-PA1

About the team

At Roku, the Device Monetization and Themed Experiences (DMTE) team, a part of the Advertising organization, is where the magic behind the scenes happens. We’re the engineers who build the high-performance graphics and UI foundations that power the FRAME engine — the core technology enabling Roku’s smooth, responsive, and visually rich experiences on millions of devices worldwide. Our work lives in the middleware and UI layers, and its impact is felt every time a user navigates a menu, enjoys an animated ad, or is wowed by the bespoke experience built to market the latest TV show or Movies. We thrive on solving the toughest technical challenges — from optimizing UI rendering to fine-tuning memory usage — using BrightScript (or JavaScript-like) to deliver rock-solid, high-performance solutions. We work in a collaborative, high-trust environment where great ideas can come from anywhere, partnering closely with firmware, UI, and product teams to ensure our platform is lightning fast, reliable, and ready for the next generation of streaming innovation. If you love building the invisible foundations that make great user experiences possible, this is the team for you.

About the role

As a Senior Software Engineer in the DMTE team, you’ll be at the heart of Roku’s platform innovation — designing, implementing, and optimizing BrightScript (or JavaScript-like) systems for graphics rendering and the FRAME engine. You’ll take on complex, performance-critical challenges that demand both creativity and precision, ensuring our devices deliver buttery-smooth visuals and instant responsiveness at scale. You’ll have the opportunity to shape core architecture, work across the stack with hardware, firmware, and application teams, and see your work directly impact tens of millions of users. This is a role for engineers who love deep technical problem-solving, care about performance down to the last millisecond, and want to work on technology that quietly powers an entire ecosystem. If you’re ready to push boundaries, mentor others, and help define the future of streaming, we’d love to hear from you.

What you'll be doing

• Build scalable UI features optimized for millions of users
• Lead technical investigations and architect solutions for complex middleware and UI challenges
• Integrate AI/ML capabilities and leverage generative AI tools to accelerate development
• Collaborate with cross-functional teams on global platform features
• Develop engineering tools and mentor junior developers
• Stay current with AI trends and emerging technologies

We're excited if you have

• 5+ years software engineering experience with UI development expertise
• Advanced BrightScript (or JavaScript-like) skills plus proficiency in Python
• Strong root cause analysis and technical communication abilities
• Knowledge of AI applications and experience with generative AI tools
• Proactive mindset with passion for continuous learning and fast iteration

#LI-NM1

About the team

At Roku, the Device Monetization and Themed Experiences (DMTE) team, a part of the Advertising organization, is where the magic behind the scenes happens. We’re the engineers who build the high-performance graphics and UI foundations that power the FRAME engine — the core technology enabling Roku’s smooth, responsive, and visually rich experiences on millions of devices worldwide. Our work lives in the middleware and UI layers, and its impact is felt every time a user navigates a menu, enjoys an animated ad, or is wowed by the bespoke experience built to market the latest TV show or Movies. We thrive on solving the toughest technical challenges — from optimizing UI rendering to fine-tuning memory usage — using BrightScript (or JavaScript-like) to deliver rock-solid, high-performance solutions. We work in a collaborative, high-trust environment where great ideas can come from anywhere, partnering closely with firmware, UI, and product teams to ensure our platform is lightning fast, reliable, and ready for the next generation of streaming innovation. If you love building the invisible foundations that make great user experiences possible, this is the team for you.

About the role

As a Senior Software Engineer in the DMTE team, you’ll be at the heart of Roku’s platform innovation — designing, implementing, and optimizing BrightScript (or JavaScript-like) systems for graphics rendering and the FRAME engine. You’ll take on complex, performance-critical challenges that demand both creativity and precision, ensuring our devices deliver buttery-smooth visuals and instant responsiveness at scale. You’ll have the opportunity to shape core architecture, work across the stack with hardware, firmware, and application teams, and see your work directly impact tens of millions of users. This is a role for engineers who love deep technical problem-solving, care about performance down to the last millisecond, and want to work on technology that quietly powers an entire ecosystem. If you’re ready to push boundaries, mentor others, and help define the future of streaming, we’d love to hear from you.

What you'll be doing

• Build scalable UI features optimized for millions of users
• Lead technical investigations and architect solutions for complex middleware and UI challenges
• Integrate AI/ML capabilities and leverage generative AI tools to accelerate development
• Collaborate with cross-functional teams on global platform features
• Develop engineering tools and mentor junior developers
• Stay current with AI trends and emerging technologies

We're excited if you have

• 5+ years software engineering experience with UI development expertise
• C++ experience in an embedded environment
• Advanced BrightScript (or JavaScript-like) skills plus proficiency in Python
• Strong root cause analysis and technical communication abilities
• Knowledge of AI applications and experience with generative AI tools
• Proactive mindset with passion for continuous learning and fast iteration

#LI-NM1

Role & Team

As a Data Engineering Manager, you will lead across several cross-functional teams, managing up to ~10 data engineers and GIS specialists. You will support teams working on data processing and pipelines to enable ML-powered product capabilities.

Our product teams are cross functional and will typically include product managers, designers, engineers and subject matter experts relating to the team’s domain.

You will be accountable for the technical direction and delivery outcomes of your area. You will challenge your teams to pursue ambitious goals while providing a high level of support — growing engineering talent and fostering a highly collaborative, team-based environment where people can do great work.

Your primary focus will be on building high-performing teams and driving results through others. You will not be expected to spend significant time doing hands-on coding; however, you will be expected to dive deep technically when required and leverage your experience to support strong technical decision-making.

Time zone requirement: Europe (GMT/WET, CET, EET) and Eastern North America (NST, AST, EST)

What You'll Do

• Enable our data engineers to become highly productive members of their cross-functional teams, empowering them to ship high-quality, reliable data platforms and pipelines on a daily basis.
• Grow the teams by attracting great talent from your network.
• Foster an inclusive and caring culture where everyone can do their best work.
• Provide regular 1:1 coaching and feedback to tap into the potential of all your team members and help them thrive and reach their aspirations.
• Be a strategic partner to product managers, machine learning engineers, and other stakeholders within your domains and ensure that we are making the correct data architecture and platform decisions that balance short and long term goals.
• Ensure suitability of the data architecture, pipelines, and data models within your domains to enable longer term product, analytics, and machine learning goals.
• Work closely with the other Product & Engineering leaders on strategy, technology and people, including improving our data engineering practices and introducing capabilities that can accelerate data access, reliability, and unlock new product and data-driven opportunities

Skills & Experience

• Experience working in a high growth scaleup environment
• Passionate about climate
• Product minded and able to demonstrate significant impact you have had on a business through the application of data platforms and data-driven systems
• 2+ years experience leading and managing data engineers across multiple teams
• Experience working with the following (or similar) technologies: Python, SQL, data pipeline orchestration tools (e.g., Airflow, Dagster), data warehouses/lakehouses, Postgres DB, data pipelines
• Ability to unblock your team by contributing at a senior engineering level (e.g., reviewing data models, debugging pipelines, guiding architecture). How hands-on you'll be in this role will depend on team size and maturity
• Comfortable working in a build it, run it environment (GCP, cloud run, grafana, k8s) - or similar, with an understanding of data reliability, observability, and pipeline operations
• Strong leadership skills with the ability to mentor and coach engineers at all levels
• Excellent communication skills and ability to collaborate effectively in a cross-functional team environment
• Passion for learning and staying updated with evolving technologies and industry trends, particularly in data engineering and data infrastructure

Nice To Have

• Experience working with maps/imagery/geospatial domains  

Note: We believe that all people are capable of great things. We encourage you to apply even if you do not meet all of the requirements that are listed within this job description.

What We Offer

• Competitive, location-specific compensation and benefits 
• Flexible, autonomous and collaborative working environment rooted in trust - we build our work days around our lives, not the other way around
• Home office stipend, coworking and ongoing education budgets 
• A company culture that genuinely embodies each of our core values
• To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe is looking for a Public Policy and Government Relations professional to lead our efforts to further deepen and develop our presence, government engagement and policy program in the United Kingdom, and to be a key member of our International Public Policy and Government Relations team. 

Stripe is building the economic infrastructure that makes it easier for entrepreneurs and companies all over the world to grow their businesses. We work on some of the hardest technical, business, and regulatory problems around and in this role you will deal with a diverse set of matters that straddle financial services, technology and economic policy in order to identify and advocate for policies that increase the GDP of the Internet. 

You will help to actively shape the Public Policy function globally as we continue to develop it over the coming years and work for a growing company in a fast paced environment, while collaborating with numerous functional teams across our organization. The role will help us navigate our growth in the UK—one of our largest markets globally—and advocate for the right policy and legislative environment to do so. The position will be based in London and report to the Head of International Public Policy and Government Relations.

If you are up for the challenge, we would love to hear from you!

What you’ll do

We are looking for a kind, smart, humble and experienced government relations professional that has a track-record within the UK. The ideal person will have a deep understanding of the public policy and regulatory environment, policy-making process and cultural nuances in the UK combined with exceptional advocacy skills, business acumen and product interest. This is going to be a policy-entrepreneur, a great collaborator and someone that will wear many hats. An ability to see through the noise, prioritize, communicate what matters to Stripe and execute on a plan of action will be important. 

Responsibilities

• Work together with our Public Policy and Government Relations Team across the globe as well as Stripe’s EMEA GTM, Product and Legal teams to strategically develop, pursue and execute policy and advocacy objectives as part of Stripe’s global policy priorities.
• Influence legislative and wider public policy agendas, gather intelligence and report on developments and propose and execute activities to engage with relevant institutions in the UK. 
• Plan, develop and execute policy initiatives and advocacy campaigns that advance Stripe’s policy goals and those of our users. 
• Develop and maintain relationships with public policy and government relations representatives across the financial services and technology community, and serve as a representative of Stripe on trade groups or other industry bodies.
• Directly engage senior policymakers and regulators, to educate them about Stripe’s business, vision of the digital economy and the future of payments, and contribution to the markets where we operate. 
• Help colleagues across Stripe understand potential policy developments, their implications for our business and products, and Stripe’s strategy.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• At least 8+ years of experience working in a public policy or similar government position, or similar experience at a public policy firm, world class in-house government relations organization or public institution with a focus on the UK market
• Strong industry knowledge and business acumen — an understanding of internet technologies and the financial services and payments industry
• A track record of excellent judgment, capable of making smart decisions in the face of ambiguity and imperfect information and learning from them
• A terrific communicator and writer, fluent in English and adept at working with lawyers, regulators, engineers, business teams, and colleagues to make complex concepts clear and understandable
• Passionate about Stripe’s mission of helping online businesses grow and thrive
• Empathy, humility, and some comedy

Preferred qualifications

• Experience working in a high-growth, rapidly scaling environment
• Industry experience working in technology, payments, merchant or financial services
• Expertise in one or more policy themes with regional and global relevance to Stripe (e.g. open banking, interbank payments, digital currencies, alternative payment methods, technology regulation).
• Familiarity with the broader EMEA market
• Experience engaging with the Government, other policymakers and financial regulators in the UK
• Knowledge of the business landscape and experience with relevant business associations in the UK
• Globally-minded and interested: While the focus will be on the UK and the wider EMEA region, given Stripe’s global presence, projects will inevitably become broader than that and the person will have to translate and explain what’s happening in the region to a global audience within Stripe

Your Role

We’re looking for a Senior Product Manager to lead a high-impact squad within our Core Data group, tasked with building the next generation of our real-time sports infrastructure. This team is developing the foundational "data highway" and "insight engine" that will power the future of Hudl’s live products.

This isn't just an infrastructure role; it’s a Platform-as-a-Product role. You will be at the heart of our technical strategy, ensuring that event data, tracking data, and machine learning-generated moments move seamlessly from the cloud to a coach's iPad in seconds. Your mission is to solve the "massive data" problem—taking complex, high-concurrency streams and turning them into a clean, unified feed that other Hudl teams can use to build game-changing features.

Success in this role isn't just about "it works," it's also about adoption. You will spend your time not only with engineers but also with PMs across our College & Professional and Youth, Club & High School business units, understanding their roadblocks and helping them integrate these new capabilities into their own products. You’ll be the bridge that allows our Applied Machine Learning teams to stop doing "bespoke integrations" and start delivering automated insights at a global scale.

For this role, we're currently considering candidates who live within a commuting distance of our office in London. But with our flexible work policy, there aren't any current requirements for the number of days you come to the office.

Must-Haves

• A Platform Product Leader. You have 5+ years of PM experience, with a focus on high-scale data systems or APIs. You treat your technical platform as a product, prioritizing the experience of the internal developers who build on top of your work.
• A Leader in Adoption & Integration. You know that a great platform is only valuable if it's utilized. You are an expert at internal evangelism—creating "paved roads" for other teams, writing clear documentation, and providing the support needed to help the rest of the business adopt new data architectures.
• A Strategic "Bridge." You can navigate deep technical conversations with engineers about real-time streaming and latency, but you can also walk into a room of stakeholders and explain exactly how that technology provides a tactical advantage to a coach on the sideline.
• User-Centric & Empathetic. Even though you are building backend systems, you never lose sight of the coach. You’re passionate about taking "raw data" and making it useful, reliable, and fast enough to influence a game in real-time.
• Expert at Navigating Trade-offs. You’re skilled at managing a complex web of dependencies. You can protect the team's focus from distractions while ensuring that the critical needs of our Applied Machine Learning, College & Professional, and Youth, Club & High School teams are met.

Nice-to-Haves

• Experience with Real-Time Streaming. You’ve worked with technologies like AWS Kinesis or similar message-bus architectures to move data at massive concurrency.
• Applied Machine Learning Lifecycle Knowledge. You’ve worked alongside data scientists and understand how to build the data pipelines required to train, deploy, and improve models.
• Sports Performance Background. You have a personal or professional connection to sports and understand the pressure coaches face during live competition.

Our Role 

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.
• Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.

Compensation

Your Role

We're hiring a Senior Data Scientist to join our Athlete Performance team in London. You'll be partnering with world class sports scientists and engineering teams to build algorithms and derive insights from wearable sensors, optical tracking and GPS data that directly impact how athletes train and compete, from local high schools to professional teams.

For this role, we're currently considering candidates who live within a commuting distance of our offices in London or Barcelona. 

As a Senior Data Scientist, you’ll:

• Create and improve algorithms. You'll use your expertise in signal processing to run mathematical and statistical operations on raw sensor and GPS data. Your work will help us derive high-value metrics around human movement classification and physical load quantification, turning raw data into actionable insights for our users.
• Deliver insights at scale. You'll build and deploy models that provide contextualized data to sports scientists, coaches and recruiters.
• Collaborate across teams. You'll work closely with internal product and engineering teams to integrate optical tracking and wearable data, ensuring our products meet the highest standards.
• Lead high-impact projects. You'll own initiatives that meet quarterly goals and help shape the future of athlete performance tracking at Hudl.

Must-Haves

• Strong mathematical background. You're highly skilled in statistical operations and physics-based calculations used to analyze large datasets.
• Proven track record. You've built, maintained and monitored complex AI or ML models in a production environment at scale. You have experience with model observability and managing data drift to ensure long-term performance. You're also comfortable with CI/CD for ML (like MLflow or TFX) and know how to write effective unit tests for stochastic processes. You have a background in biomechanical modeling and signal processing.
• Multi-modal time series expertise. You have demonstrable experience working with multi-modal time series data for deep learning-based analysis and forecasting, and can apply these techniques to derive meaningful insights from complex sensor data streams.
• Product-focused. You understand how to translate raw data into actionable insights that solve real problems for coaches and athletes.

Nice-to-Haves

• Wearable and GPS expertise. You have experience working with wearable devices, IMU sensors, GPS tracking and biometric data.
• Subject matter expertise. You have a deep understanding of biomechanics or exercise physiology and know how to apply these domains to create meaningful performance insights for athletes.
• Knowledge of foundational models. You have experience fine-tuning visual or large language models for new domains.
• Real-time systems experience. You're comfortable working with models designed for low-latency environments.
• Advanced degree. A PhD in biometrics, mathematics or a related field is a plus.

Our Role 

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.
• Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.

Your Role

We’re looking for a customer-obsessed Product Design Manager to lead design for our North American Sports (NAS) experience: defining the NAS design strategy, building a high-performing team, and shipping work that changes how elite sports organisations operate. You’ll set the vision, own experience quality, partner with Product and Engineering to shape a 12-18 month roadmap, and embrace AI at every step of the design process.

As a Product Design Manager, You’ll

Define and own the NAS design strategy
Set the experience vision for North American Sports. Identify where products should converge into shared workflows and where they need to stay specialised, grounded in deep customer understanding, business outcomes, and a 12-18 month roadmap.

Be relentlessly customer-obsessed
Build a culture of customer obsession across your team and your build partners. Ensure design decisions trace back to a real user need - whether that’s the analyst reviewing video all day, the scout evaluating 200 prospects a week, or the coach who needs answers in the moment.

Own cross-product experience quality
Own the end-to-end experience across video analysis, performance, scouting, and recruiting tools. Use Hudl’s UXQ Heuristics as a shared quality language in critiques, reviews, and quality checks. Reduce friction and context-switching while championing consistency through the Uniform design system.

Embed AI into how your team works
Lean into AI to accelerate research synthesis, generate and test prototypes faster, run design QA checks, and explore more of the solution space. Help your designers build confidence with AI-enabled workflows and push the team to stay at the frontier of what’s possible.

Be a player-coach
Manage and develop a small team of designers through hands-on leadership. Set clear expectations around craft, platform-first thinking, and data-informed decision-making. Build individual development plans around UX competencies and create an environment where designers do the best work of their careers.

Build strong partnerships
Design doesn’t ship alone. Build deep, trust-based partnerships with your Product, Engineering, Scrum, and Quality counterparts.

Bring clarity to complexity
Guide teams through ambiguous, multi-product workflows by asking the right questions, leveraging insights, and balancing simplification with elite-level customisation.

Drive strategic alignment
Operate at the segment level to ensure consistency across squads, align roadmaps 12-18 months out, and steward cohesive experiences.

Take full ownership of outcomes
Own experience quality and impact across your space, grounding work in business results, customer satisfaction, and learning velocity.

For this role, we're currently considering candidates who live within a commuting distance of our offices in London. But with our flexible work policy, there aren't any current requirements for the number of days you come to the office.

Must-Haves

Customer-obsessed
You don’t just advocate for users - you build a practice around understanding them deeply, and you hold your team and build partners to that standard.

Strategic design leader
You connect design work to business, platform, and company goals - not just user needs in isolation.

Proven player-coach
You have experience managing designers, developing talent, and leading by example when the work demands it.

Deeply curious about professional sport
You understand (or are hungry to learn) the world of professional and college sports - the pressure, the workflows, and what it means to design for analysts, coaches, scouts, and decision-makers.

Systems thinker
You have a platform-first mindset and experience driving consistency through design systems.

Data-informed and research-grounded
You translate qualitative and quantitative insights into clear design direction and can articulate why a decision was made.

Clear communicator
You tell compelling stories, build alignment across disciplines, and can hold the room in a strategy review.

Comfortable with complexity
You’ve designed for expert users, enterprise systems, or multi-product experiences and know how to balance power with usability.

Quality-driven
You have experience using heuristic frameworks to evaluate and raise the bar on experience quality, alongside strong accessibility and critique practices.

AI-forward
You have started to use AI to accelerate your own design work and are excited to help a team adopt AI-augmented workflows across research, prototyping, and QA.

Strong portfolio
You can show end-to-end UX work across complex or multi-product experiences.

Nice-to-Haves

• Direct experience in professional sports - either designing for sports organisations or working within one.
• Experience shipping AI-enhanced product features (not just using AI in your workflow, but building AI into the product).
• Multi-product or cross-platform design experience at scale.

What Success Looks Like

In your first year, you’ll have:

• Established a clear design strategy for NAS that your team, build partners, and leadership all rally behind.
• Identified the highest-friction cross-product workflows and shipped meaningful improvements that reduce context-switching and time-to-value for elite users.
• Built deep customer understanding into your team’s practice - with every major design decision grounded in real user needs.
• Embedded AI into how your team works - not as an experiment, but as standard practice across research, prototyping, and review.
• Grown your team’s capability and confidence, with clear development plans, strong build partnerships, and a shared quality language through UXQ Heuristics.
• Delivered consistently against UXQ quality, with measurable accessibility improvements
• Become the person your segment looks to for the experience vision - someone who can see 12-18 months ahead and rally a cross-functional team to get there.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.
• Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.

Compensation

Why Verifone

For more than 30 years, Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone is one of the leading electronic payment solutions brands and among the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic, and fast-paced work environment in which employees are focused on results and have opportunities to excel. We take pride in working with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payment solutions around the world. We strive for excellence in our products and services and are obsessed with customer happiness.

Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next generation of secure payment systems or finding new ways to bring electronic payments to emerging markets, the Verifone team is dedicated to the success of our customers, partners, and investors. It is this passion for innovation that drives every Verifone employee toward personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

What’s Exciting About the Role

Verifone is seeking a Kafka DevOps Engineer to join our Platform Engineering team. This is an operations-first role with a strong emphasis on scripting, automation, and pipeline development. You’ll be hands-on with day-to-day Kafka operations, reliability, tuning, and high availability for payment gateway solutions that process billions of transactions annually on-prem and in AWS Cloud. Beyond keeping the lights on, you’ll play a key role in building the data pipelines—of which Kafka is a core component—that power Verifone’s new AI, machine learning, and analytics initiatives. You’ll also be part of an active effort to migrate Kafka and related services to Kubernetes, giving you hands-on experience with a meaningful infrastructure modernization project. The technology footprint is broad: Redis, MongoDB, PostgreSQL, MySQL, Snowflake, and more—so you’ll grow well beyond a single-technology niche.

Key Responsibilities

Kafka Operations & Reliability

• Manage and support Apache Kafka clusters (including MSK), Kafka Connect ecosystem, and KSQL for high-throughput, fault-tolerant messaging and event streaming pipelines.
• Monitor system health, set up alerts, and drive incident response and root cause analysis (RCA).
• Handle day-to-day operational tasks including offset management, lag monitoring, consumer group management, and cluster rebalancing.
• Perform routine cluster maintenance: upgrades, configuration changes, scaling, and health checks.

Scripting, Automation & DevOps

• Develop and manage automation scripts using Python and Shell scripting to reduce manual toil and improve operational efficiency.
• Design, implement, and maintain robust CI/CD pipelines for patching automation.
• Build and maintain Infrastructure as Code (IaC) using tools such as Terraform, Ansible, or similar.
• Containerize and orchestrate workloads using Docker and Kubernetes, with the opportunity to help migrate Kafka and related services to Kubernetes.

Data Pipeline Development

• Build and optimize end-to-end data pipelines, with Kafka as a core streaming component alongside batch and ETL processes, enabling new AI, ML, and analytics use cases.
• Collaborate with development teams to implement best practices for data flow, security, scalability, and performance.
• Continuously identify and implement improvements to the software development lifecycle (SDLC).

Cloud & Infrastructure

• Manage cloud infrastructure on AWS (VMs, networking, storage, IAM, etc.).
• Support cloud migration tasks and assist in moving workloads between on-prem and cloud environments.

Required Qualifications / Skills

• 4+ years of overall engineering experience with 2+ years of hands-on experience supporting Kafka infrastructure in a large-scale production environment.
• Kafka Producer/Consumer microservices concepts and Kafka distributed architecture.
• Solid Linux fundamentals: networking basics, logs, system troubleshooting, process/memory, disk.
• Strong scripting and automation skills (Python, Bash) with a track record of reducing operational toil.
• CI/CD pipeline development and Infrastructure-as-Code experience (Terraform preferred).
• Cloud engineering skills, preferably AWS (EC2, VPC, IAM, MSK/ElastiCache, CloudWatch).
• Familiarity with observability tools (metrics/logs/tracing concepts) and incident response practices.
• Basic understanding of distributed systems tradeoffs (availability, consistency, partitions, backpressure).
• Strong communication and presentation skills with emphasis on executive communication.
• Flexible with regards to working shifts; on-call and weekends.

Preferred Skills (Highly Desired)

Data Engineering & Pipelines

• Data engineering skills including data analytics, data processing, ETL, and data lake technologies (batch and streaming, file formats like Parquet, table formats like Iceberg/Delta/Hudi, basic orchestration).
• Experience with AWS data tools (Athena, Glue, Iceberg, Redshift, etc.).
• Exposure to Kafka Streams, Apache Flink, or similar stream processing frameworks.

Database & Caching Technologies

• Operate Redis deployments for caching, ephemeral state, queues/streams, and rate limiting use cases.
• Relational DB experience: PostgreSQL and/or MySQL (indexing basics, vacuum/analyze, query plans, replication fundamentals).
• MongoDB operational familiarity (replica sets, elections, oplog basics, backup/restore).

Infrastructure & Security

• Container/Kubernetes familiarity (deployments, stateful workloads, storage classes).
• On-prem experience (VMware/KVM, storage, networking).
• Security fundamentals: least privilege, secrets management, encryption-in-transit/at-rest concepts.
• Experience working with PCI (Payment Card Industry Data Security) standards.

What We Offer

• Direct impact on Verifone’s global payment infrastructure—your work keeps billions of transactions flowing reliably every year.
• Ground-floor involvement in building the data pipelines that will drive Verifone’s AI, machine learning, and analytics strategy.
• Hands-on participation in a Kafka-to-Kubernetes migration—a resume-building modernization project from day one.
• Multi-technology exposure—Kafka, Redis, MongoDB, PostgreSQL, MySQL, Snowflake—so you grow as a well-rounded platform engineer, not a single-tool specialist.
• Mentorship from senior engineers and Kafka architects with deep production experience.
• Clear career progression path from mid-level to senior and lead engineer.
• Funded certification paths—Confluent (CCDAK, Certified Administrator), AWS (Solutions Architect, MSK Specialty), CKA—plus budget for courses and technical conferences.
• Hybrid/remote working flexibility with a collaborative team culture.
• Competitive compensation with performance-based incentives.

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Role & Team

As an ML Engineering Manager, you will lead across several cross-functional teams, managing up to ~10 machine learning engineers and data scientists. You will support teams working on data- and machine-learning-driven product capabilities.

Our product teams are cross functional and will typically include product managers, designers, engineers and subject matter experts relating to the team’s domain.

You will be accountable for the technical direction and delivery outcomes of your area. You will challenge your teams to pursue ambitious goals while providing a high level of support — growing engineering talent and fostering a highly collaborative, team-based environment where people can do great work.

Your primary focus will be on building high-performing teams and driving results through others. You will not be expected to spend significant time doing hands-on coding; however, you will be expected to dive deep technically when required and leverage your experience to support strong technical decision-making.

Time zone requirement: Europe (GMT/WET, CET, EET) and Eastern North America (NST, AST, EST)

What You'll Do

• Enable our Machine Learning and data teams to operate as highly productive, cross-functional teams delivering high-quality ML-driven capabilities
• Support teams working with satellite imagery and geospatial datasets, balancing experimentation, iteration, and ongoing improvement of existing solutions
• Grow the teams by attracting and hiring great Data and ML talent
• Foster an inclusive, supportive, and caring culture where everyone can do their best work
• Provide regular 1:1 coaching and feedback to help others thrive, grow, and reach their aspirations
• Act as a strategic partner to Product Managers within your domains, ensuring technical decisions balance short- and long-term goals
• Ensure the technical approaches within your domains support future product and modelling needs
• Work closely with other Product, Design and Engineering leaders on strategy, technology, and people
• Help evolve Data and ML practices and introduce ways of working that improve collaboration, delivery, and learning

Skills & Experience

• 8+ years of professional experience building ML- or data-driven systems, at least 3 years’ experience leading and managing ML or data-focused teams
• Passionate about climate and the role technology can play in addressing environmental challenges
• Experience working in a high-growth scale-up or startup environment
• Product-minded, with the ability to demonstrate meaningful business impact through technology
• Sufficient technical depth in machine learning, data systems, or applied ML to guide teams and challenge decisions
• Experience working with python-based ML or data workflows and collaborating closely with data scientists
• Strong leadership skills, with a coaching mindset and the ability to support engineers and data scientists at all levels
• Excellent communication skills and the ability to collaborate effectively in cross-functional environments
• Passion for learning and staying current with evolving technologies and industry trend

Nice To Have

• Engineering mindset or background, with experience applying software engineering best practices to data and ML systems (e.g., reproducibility, testing, monitoring, and production deployments)

Note: We believe that all people are capable of great things. We encourage you to apply even if you do not meet all of the requirements that are listed within this job description.

What We Offer

• Competitive, location-specific compensation and benefits 
• Flexible, autonomous and collaborative working environment rooted in trust - we build our work days around our lives, not the other way around
• Home office stipend, coworking and ongoing education budgets 
• A company culture that genuinely embodies each of our core values
• To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis

Role Overview:

Our Data Science Analytics and Enablement (DSAE) team inspires PlayStation to make impactful, customer-centric decisions through seamless integration of data.

Currently there are over 100 people in the global DSAE team, including data science, data governance and analytics professionals. We work closely with engineering and product management teams to deliver data products, insight, predictive analytics, and data visualisation.

Data Scientists in the DSAE team apply sophisticated analytical methods and tools to drive value from the data through methods such as customer segmentation, predictive modelling, forecasting and other algorithms. Our work delivers an in-depth understanding of consumer behaviours and supports multi-channel targeting and personalisation.

We’re seeking a motivated and collaborative Data Scientist to join our CLV & Next Best Action / Personalisation team, which builds models that help PlayStation understand and influence the value, growth, and engagement of our global player base.

By connecting player behaviours to long-term outcomes, our work creates the intelligence that underpins Customer Lifetime Value (CLV) modelling and guides PlayStation’s Next Best Action and Personalisation strategies. You’ll help shape how PlayStation invests in, retains, and delights its players - and advance our use of modern machine learning at global scale.

This is an exciting opportunity to develop your skills in modern machine learning while contributing to high-impact projects that directly influence how PlayStation engages and retains its players.

What You’ll Be Doing:

• Build and validate models for use cases such as churn prediction, purchase propensity, CLV modelling, and personalised engagement.
• Work with sequential and behavioural data, applying machine learning approaches (e.g., gradient boosting, embeddings, sequence models) to capture player behaviour and growth.
• Partner with commercial, finance, and lifecycle teams to translate business needs into modelling hypotheses that inform engagement strategies.
• Collaborate with analytics and engineering colleagues to ensure models are efficient, robust, and scalable.
• Communicate findings clearly to both technical and non-technical partners, ensuring insights drive measurable outcomes.
• Grow your expertise in modern ML approaches (transformers, representation learning, sequence-to-sequence modelling) through high-visibility projects.

What we're looking for:

You’re curious, analytical, and eager to grow your skills in a commercial data science environment. You bring strong fundamentals in modelling and data manipulation, and you’re motivated by the challenge of applying these to impactful business problems.

• Strong analytical and critical thinking skills, with a passion for understanding customer behaviour and enabling data-driven growth.
• Practical experience with predictive modelling, such as churn, propensity, segmentation, or value modelling.
• Proficiency in Python and SQL, with fluency in common data science libraries.
• Ability to work with large datasets to uncover actionable insights that influence marketing, engagement, or retention strategies.
• Interest or early experience in deep learning approaches — such as transformers, embeddings, or sequence models — with motivation to learn and apply them.
• A collaborative attitude, with the ability to work in cross-functional teams.
• A strong academic background (typically with a Master’s in a technical or mathematical field) or equivalent professional experience.

Nice to Have:

• Experience with A/B testing or experimentation frameworks.
• Familiarity with workflow orchestration tools (e.g., Airflow), feature stores, or visualisation platforms (e.g., Tableau, Domo).
• Exposure to gaming, e-commerce, or subscription-based business models.
• Proven experience of analysing and modelling with “big data” technologies.
• A personal interest in gaming and entertainment.

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. 

Experienced Deep Learning Engineer for Game Technology

We are looking for a machine learning engineer with a solid understanding of low-level systems programming. If you are as comfortable in the memory view of your debugger as you are with training networks to solve problems, we would love to hear from you.

This role could suit an experienced embedded/games industry programmer with a passion for Machine Learning, or an accomplished Machine Learning/Vision programmer with a good understanding of computer architecture and performance.

About the Advanced Technology Group

The Advanced Technology Group (ATG) is a part of Foundational Systems and Experiences Engineering (FSEE) within the Platform Business Group. Established over 20 years ago as part of PlayStation’s first party game development studios, ATG's focus has always been to help game developers to get the most out of PlayStation hardware, and this is still true today. The majority of the group holds responsibility for a large part of the GPU software stack used by all PlayStation games, which allows us to collaborate with engineering teams worldwide, from third party game developers to hardware vendors, to deliver key platform technologies.

You will be part of a small creative team within ATG, tackling problems centred around computer vision and machine learning. Examples of projects include a novel facial performance capture system used to produce assets for AAA games, and building a general purpose solution for on-console inference.

The Role

You will be expected to develop innovative ML solutions for deployment in games and in the development pipeline. This also involves making technology choices, prototype solutions and bringing them to production.

Some of these systems are expected to run on millions of PlayStations in people’s homes, making high run-time performance crucial. You should stay up to date with the competition and the industry’s latest advances and academic developments. The role also involves close collaboration with our other teams in Europe, the U.S and Japan, as well as technical communication of the ideas and solutions developed.

The Essential Requirements

• Experience with modern Deep Learning and Pytorch: You will be expected to make decisions about data and architectures, to implement pipelines for training and validation and to develop and deploy models in production.

• Experience with production-facing software development and strong debugging skills. This also requires demonstrating applied engineering skills through a shipped ML network or personal project.

• Understanding of 3D maths/geometry: Including multiple-view geometry and 3D mesh representations.

Nice-to-have

• Experience with Graphics and/or Game Engines

• Experience with Computer Vision

Benefits

• Discretionary bonus opportunity
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Role Description:

We are looking for an independent, dedicated Machine Learning Engineer/Senior ML Engineer to join the Visual Computing Group (VCG) and contribute to redefining the world of game play and live streaming via advanced R&D. VCG’s mission is to design and deploy advanced neural networks and machine learning (ML) for game rendering and streaming systems of SIE that exceed the state-of-the-art in runtime efficiency, visual quality and latency.

What you’ll be doing:

• Develop and improve core generative models for graphics and video processing for a variety of applications, such as live video streaming, game rendering, etc.
• Research and prototyping of new methods for graphics or video enhancement, and data generation pipelines from generative models
• Collaborate with team members on drafting publications and patent submissions
• Participate and assist the team in core R&D work with other teams within Sony Interactive Entertainment

What we’re looking for:

• PhD or MSc in Computer Science, Electronic Engineering, Artificial Intelligence, Machine Learning, Computer Graphics or a related field, or equivalent skills evidenced by work experience in the specific domain of the post
• 3+ years of experience in demonstrable research experience in industry or academia.
• Strong background in: TensorFlow or PyTorch; Python and packages/libraries related to computer vision or graphics; evidenced by the development of advanced applications in image/video/graphics processing or computer vision (minimum of 3 years of experience for ML engineer, minimum 5 years for Senior ML engineer),
• Evidence of leading technical developments by at least 1 research publication in a top-tier conference like CVPR, ECCV, ICCV, SIGGRAPH or similar
• Solid background in one or more of the following:

(i) neural network architectures, evidenced (for example) by knowledge of how to formulate and test advanced loss functions in neural network design;

(ii) design and test of advanced convolutional, recurrent, transformer-based, diffusion-based or other neural network architectures in a task-specific manner;

(iii) some experience in training, validation and evaluation of deep neural network models on large datasets, evidenced by experience in using Python libraries like HDF5 or similar

Desired qualifications:

• Publications, e.g. in top-tier conferences and journals: IEEE Transactions on Image Processing, IEEE Transactions on Circuits and Systems for Video Technology, conferences like IEEE CVPR/ICCV/ECCV, NeurIPS, ICML, ICLR, or similar
• Some theoretical understanding of the graphics pipeline, including coordinate transformations between frames of reference, PBR materials, rasterization, lighting, and ray tracing
• Experience in image processing theory and methods, evidenced by the development of practical designs in this area
• Some experience with 3D engines such as Unreal or Unity; in particular, generation of datasets, extraction of G-buffers, motion vectors, etc.

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

At PlayStation, Data Science plays a critical role in shaping how we invest in, retain, and delight our global player base. The CLV & Personalisation team focuses on understanding player behaviour and driving more effective engagement across the player lifecycle — from acquisition and onboarding through to retention, monetisation, and long-term value. 

As a Senior Data Scientist, you will drive the development of advanced modelling and analytical approaches that influence key commercial and product decisions at scale and are evaluated based on their impact on commercial outcomes. You will work on complex and often ambiguous problems, helping define how we measure player value and how we deliver more personalised player experiences. 

This role combines deep hands-on modelling with ownership of problem definition, approach, and impact. You will work with a high degree of autonomy across ambiguous problem spaces, shaping how data informs strategy and decision-making across the business. 

What You’ll Do 

• Design and deliver advanced machine learning models to drive player value, engagement, and growth across the lifecycle. 

• Own ambiguous problem spaces, defining modelling approaches and breaking down complex business challenges into actionable solutions. 

• Partner with senior stakeholders to shape strategies, and ensure Data Science drives high-impact decisions. 

• Apply advanced machine learning techniques, including deep learning and sequence modelling, where appropriate to capture complex player behaviours and improve model performance. 

• Evaluate and select modelling approaches based on problem context, balancing performance, scalability, and interpretability. 

• Work within cross-functional teams, including engineering, product, and commercial stakeholders, to ensure solutions are scalable, production-ready, and aligned with long-term architecture. 

• Mentor other data scientists and contribute to best practices across the team. 

• Communicate complex modelling approaches, assumptions, and outcomes clearly to senior technical and non-technical audiences. 

What We’re Looking For 

You combine technical depth in machine learning with a proactive, solution-oriented mindset, and the ability to influence strategy and inspire others. You thrive on solving sophisticated problems that deepen PlayStation’s understanding of its players and you use this understanding to inform data-driven decisions and strategies that drive player growth. 

• Proven industry experience delivering impactful, production-ready machine learning solutions in areas such as customer value, retention, or personalisation. 

• Strong expertise in modern machine learning approaches, including applying techniques such as transformers, embeddings, or sequence-based models to real-world behavioural data. 

• Ability to critically assess when advanced approaches are warranted versus simpler solutions. 

• Experience owning projects end-to-end, including problem definition, navigating ambiguity, selecting modelling approaches, and delivering impactful solutions. 

• Ability to work with large, complex datasets and translate them into scalable solutions. 

• Strong stakeholder management and communication skills, with the ability to influence decisions and communicate results persuasively to both technical and non-technical audiences. 

• Proficiency in Python, SQL, and modern ML tooling (such as Tensorflow, PyTorch, MLlib, feature stores); experience with PySpark or equivalent distributed data processing tools. 

• A strong academic background, typically a Master’s or PhD in a technical or quantitative field, specialising in Machine Learning. 

• Experience deploying models into production and maintaining business-critical or consumer facing models. 

Nice to Have 

• Background in gaming, e-commerce, or subscription-based businesses. 

• Industry experience with experimentation frameworks and causal inference. 

• Experience working in agile, fast-paced environments 

Role Overview:

The Senior Director of Data Engineering & Services is a critical leadership role at Sony Interactive Entertainment (SIE), responsible for shaping and driving the data product strategy that powers intelligence across the company. This role focuses on designing, building, and scaling decision and AI-ready data assets that enable deeper, faster insights and drive data-informed decisions across Player, Creator, Publisher, and Enterprise experiences. It blends deep technical expertise with strong business knowledge, playing a key role in advancing SIE’s connected data ecosystem and enabling the next generation of intelligence and operational efficiency across the company.

You will oversee domain-focused data engineering organizations spanning Player Data, Partner Data, and Enterprise Enablement, driving a unified strategy for how SIE designs, builds, and scales its data products.

• In the Player Data domain, you will define how PlayStation’s player data ecosystem evolves—advancing unified attribution, identity and Player360, and trusted metrics that enable lifetime value modeling, next-best actions, causal measurement, and experimentation across player experiences.
• In the Partner Data domain, you will shape how PlayStation’s partner and creator ecosystem uses data through Partner360, secure data sharing, and self-serve analytics that provide insight into partner performance and lifecycle value—enabling insights that drive creator success, optimize publishing outcomes, and strengthen PlayStation as the preferred platform for partners.
• In the Enterprise Enablement domain, you will lead the strategy and execution of enterprise data capabilities that make SIE’s core functions—Finance, IT, Supply Chain, and HR—increasingly data-driven. Your leadership will ensure these functions operate with connected, governed, and intelligence-ready data, enabling better planning, forecasting, operational efficiency, and strategic decision-making.

What you'll be doing:

Strategic Leadership

• Define and drive the long-term data engineering strategy that powers SIE’s Connected Data Ecosystem — delivering trusted, high-impact data products aligned to strategic business priorities.
• Partner with business and product leaders to identify and deliver the most valuable data opportunities across Player, Creator, Publisher, and Enterprise domains.
• Ensure data engineering teams are building for insight velocity, reusability, and scalability, enabling faster and more informed decision-making across the organization.
• Develop a high-performance engineering culture built on quality, ownership, and continuous improvement across global data teams.

Data Engineering Excellence

• Lead the design, architecture, and execution of SIE’s connected data ecosystem, ensuring seamless integration across business domains and platforms.
• Deliver decision and AI-ready data pipelines and foundational datasets that power analytics, reporting, personalization, and operational intelligence.
• Establish and scale guidelines for data modeling, integration, processing, quality, lineage, and observability.
• Optimize for data usability, trust, and performance while managing cost efficiency and reliability at scale.
• Ensure all data engineering outputs meet enterprise standards for security, privacy, and compliance.

Multi-functional Collaboration

• Partner with Product, Analytics, and Business teams to understand data needs and translate them into scalable, high-quality solutions.
• Collaborate with AI/ML, BI, and Platform teams to ensure data assets are discoverable, governed, and integrated into analytical and operational tools.
• Work closely with Data Governance, Privacy, and Security teams to ensure responsible data use and compliance with regulatory frameworks.
• Drive adoption of data products by ensuring discoverability, documentation, and seamless integration into workflows and decision systems.

Innovation & Efficiency

• Lead initiatives to optimize data operations, improve pipeline efficiency, and reduce total cost of ownership across environments.
• Champion innovation in data engineering — advancing streaming, near-real-time, and event-driven architectures that improve agility and insight delivery.
• Partner with platform engineering to implement new capabilities that enhance data delivery and improve developer productivity.

What we're looking for:

Experience and Technical Expertise

• Proven experience building strong partnerships with product, business, and technology leaders to align on data strategy, accelerate delivery, and improve the strategic value of data across the organization.
• Extensive experience in data engineering or related fields, with deep expertise in designing, building, and scaling enterprise-grade data solutions that enable analytics and business intelligence.
• Proven track record of delivering high-quality, reusable, and trusted data assets that power decision-making across complex global organizations.
• Deep expertise in data architecture and modeling, with experience designing scalable ELT/ETL frameworks and distributed processing systems that support both batch and real-time workloads.
• Proven success in building and optimizing modern data platforms using technologies such as Databricks, Snowflake, and Kafka, with strong focus on data quality, lineage, observability, and reliability.
• Skilled in cloud-native data ecosystems (AWS, Azure, or GCP) and governance practices, ensuring performance, scalability, compliance, and trusted access through tools such as Alation and Collibra.
• Demonstrated ability to design and deliver domain-aligned data products
• Experience working across data privacy and regulatory frameworks, ensuring compliance while supporting global data operations.
• Proven leadership experience in building, mentoring, and growing high-performing global engineering teams, fostering a culture of inclusion, innovation, and accountability.
• Exceptional communicator and collaborator, capable of bridging technical depth and business impact.
• Bachelor’s or Master’s degree in Computer Science, Data Engineering, or a related technical field.

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

The role

We are looking for a Senior Graphics Engineer with strong experience in real-time computer graphics and game development to design and implement high-quality, game-like rendering scenarios that evaluate, validate, and showcase new graphics features.

In this role, you will drive technical direction through hands-on development, prototyping, and performance analysis, influencing the design and adoption of rendering technologies across teams.

The ideal candidate brings deep expertise in real-time rendering, ideally with PlayStation 5 graphics APIs or comparable low-level console or modern graphics APIs, and a proven ability to deliver robust, scalable solutions while collaborating effectively with globally distributed teams.

The team

Based in London, our team are part of the ‘Foundational Systems and Experiences Engineering’ group. We build the low-level SDKs and fundamental technologies used by our game development partners to create PlayStation Games.

Our team are working on the latest GPU and Machine Learning technologies to deliver the next generation of high-performance computer graphics for PlayStation.

What you’ll be doing

• Lead the design and development of high-quality, game-like rendering scenarios to evaluate, validate, and showcase new graphics features at scale.
• Own and deliver production-grade sample code, libraries, and tools for internal teams and inclusion in the PlayStation SDK, ensuring robustness, scalability, and long-term maintainability.
• Drive cross-team collaboration with platform, tools, developer support and studio teams globally to establish guidelines and enable successful adoption of new rendering technologies.
• Influence graphics feature direction through hands-on prototyping, deep technical investigation, and performance analysis across CPU and GPU.
• Define and uphold engineering standards for developer-facing code, ensuring clarity, usability, and high-quality documentation.
• Mentor other engineers and contribute to the technical growth of the team.

What we’re looking for

• 6–10+ years of professional experience in software engineering, with a strong focus on game development or real-time rendering.
• Expert-level C/C++ with significant experience in game or game engine development (e.g., memory systems, job systems, low-level optimization).
• Deep experience in real-time rendering, ideally with PlayStation 5 graphics APIs or comparable low-level console / modern graphics APIs (e.g., Vulkan, DirectX 12).
• Strong understanding of GPU architecture, rendering pipelines, and performance trade-offs across CPU/GPU boundaries.
• Advanced proficiency in HLSL (Shader Model 6) and modern shader development techniques.
• Proven ability to debug, profile, and optimize complex systems across CPU and GPU.
• Demonstrated ability to design systems and make sound technical trade-offs.
• Strong collaboration and communication skills, with experience working across globally distributed teams.
• Experience with modern development practices (e.g., SCRUM) and collaborative workflows using GitHub.
• Degree in Computer Science, Mathematics, or equivalent experience in a practical setting.

Nice to haves

• Experience architecting or significantly contributing to game engines or rendering frameworks.
• Experience developing and optimising advanced rendering techniques such as global illumination, ray tracing, or hybrid rendering approaches.
• Experience building high-quality developer-facing samples, tools, or user documentation used by external developers.
• Track record of technical leadership, including mentoring engineers or leading projects/features.
• Contributions to open source projects or a strong public technical portfolio (e.g., GitHub).

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Role Description:

We are looking for an independent, dedicated Lead or Senior Lead: Machine Learning to join the Visual Computing Group (VCG). This role contributes to redefining game play and live streaming through advanced R&D. VCG’s mission is to design and deploy advanced neural networks and machine learning (ML) for game rendering and streaming systems of SIE that exceed the state-of-the-art in runtime efficiency, visual quality and latency. 

Who Are You?

• You have a demonstrated ability in managing high performance research teams in the field of ML or Graphics
• You are a dynamic and visionary leader with a passion for building and leading high-performance teams.
• Your leadership style is grounded in clear communication, inspiration, and empathy.
• You possess the ability to motivate and empower your team, fostering an environment where creativity and collaboration thrive.
• A strong advocate for personal and professional growth, you ensure that every team member feels valued and heard.
• Your approach to leadership is proactive, adaptable, and driven by a deep commitment to the success of both your team and the organization.
• Experience in coaching and mentoring team members, fostering an inclusive and collaborative work environment.
• You have the courage to speak up and take smart risks
• You have strong and well-formed technical ideas that are weakly held; you can discuss, listen and participate in a passionate debate.
• You are experienced in managing team communications in a large organization

What Do You Do?

• As a Manager / Senior Manager within the Visual Computing Group, you will lead a multidisciplinary team of machine learning engineers and researchers focused on neural-assisted game rendering.
• You will be responsible for coordinating the build, prototyping, development and integration of brand new visual computing technologies into our products.
• Your role also involves managing project timelines, ensuring high-quality work, and collaborating with multi-functional teams to drive innovation.
• You will also play a key role in aligning the team’s work with the overall strategic objectives of the company, balancing the demands of ongoing projects with the need for continuous improvement and technical debt management.
• You will meet with collaborators to build partnerships and establish positive and trustworthy relationships.

What Knowledge Do You Have?

Domain Expertise:

• Extensive technical experience and track record of accomplishments within various areas including intelligent systems, visual computing, real-time graphics processing within game engines, or graphics.
• Proven track record in managing and delivering sophisticated projects within these areas.

Technical Skills:

• Proficiency in programming languages and tools relevant to visual computing (e.g., C++, Python, OpenGL, DirectX).
• Familiarity with machine learning frameworks and their application in visual computing
• Knowledge in computer vision and machine learning: advanced neural network architectures applied to image analysis and video processing (diffusion models, transformers, distribution alignment, advanced loss functions for computer vision problems)
• Knowledge in game engine rendering: knowledge of the stages of the game rendering pipeline, examples in UE5 or similar, knowledge of ray tracing or path tracing, advanced machine learning methods for global illumination, path tracing, frame interpolation and super-resolution in game rendering

Educational Background:

• A degree in Computer Science, Engineering, or a related field, or equivalent experience; advanced degrees are a plus.

Industry Knowledge:

• Up-to-date with the latest trends and technologies in one or more of: machine learning, computer vision, game engine rendering.
• Experience in the interactive entertainment industry or a related field is highly desirable.

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

We are looking for a creative, diligent Senior Software Engineering Manager who will be responsible for driving the engineering teams researching and developing the next generation of PlayStation's testing technology. This technology - including automation tools, framework and CI infrastructure - is used to analyze the quality of front end workflows on the PS5.

As a Senior Manager, Software Engineering (Quality Engineering), you will lead and develop a team responsible for ensuring high-quality software delivery across multiple products and platforms. This role shapes quality strategy, drives engineering excellence, and enables efficient, reliable release processes. You will work cross-functionally and lead a distributed team across locations, embedding quality practices throughout the development lifecycle. The position entails collaboration with quality management leadership, different internal departments, as well as open source software communities. Together we will build an environment oriented to trust, open communication, creative thinking and cohesive team effort. You will also work closely with your peers and leadership to establish project prioritisation, team goals and overall quality.

What you'll be doing:

• Lead, mentor, and develop a distributed team of quality engineers across multiple products and platforms.
• Manage and support remote team members, fostering effective collaboration across geographically dispersed teams.
• Define team member development and career path opportunities with team members and mentor them to achieve goals.
• Monitor and review everyone’s performance, deliver regular performance appraisals.
• Manage team capacity planning, hiring, onboarding and ensure effective succession planning for your teams.
• Lead day-to-day activities of engineering team using Agile/Scrum methodology.
• Define and implement quality engineering strategy, vision, and best practices to support reliable and efficient software delivery.
• Partner with product and development teams to define test strategies, acceptance criteria, and release plans.
• Identify, assess, and communicate risks to delivery timelines and product quality.
• Lead all aspects of delivery for general technical architecture and infrastructure to support the continued development of projects, including tools and pipelines.
• Research and craft new tools for overcoming inefficient processes by automating work.
• Advocate for reducing technical debt, improving test coverage, and maintaining engineering standards.
• Lead retrospective analysis of activities and champion continuous process improvement.

What We’re Looking For:

• At least five years in a people management role. Proven success in people management including mentorship. Past experience supervising people managers is strongly preferred.
• Effective leading of multiple Agile teams in quality and testing engineering domains. (Software engineering managers with deep experience and understanding of testing groups and processes should also apply.)
• Outstanding verbal and written communication skills, which encompass presenting to senior leadership, product managers, software engineers, project managers, and customers.
• Significant experience with software engineering practices, software automation and testing systems (for example, Jenkins).
• Proficient in Python programming. Enough C++ experience to provide guidance in larger architectural discussion and occasional code review.
• A solid understanding of the software development lifecycle, and applying proven software methodologies to testing and driving reductions in technical debt.            

Nice-to-haves

• Machine learning background.
• Prior experience with console or PC game development.
• Past experience with cloud computing and containerization.
• Development and debugging tools experience on Windows.

Role Description:

We are looking for an independent, dedicated Senior ML Engineer to join the Visual Computing Group (VCG) and contribute to redefining the world of game play and live streaming via advanced R&D. VCG’s mission is to design and deploy advanced neural networks and machine learning (ML) for game rendering and streaming systems of SIE that exceed the state-of-the-art in runtime efficiency, visual quality and latency.

What you’ll be doing:

• Develop and improve core generative models for graphics and video processing for a variety of applications, such as live video streaming, game rendering, etc.
• Research and prototyping of new methods for graphics or video enhancement, and data generation pipelines from generative models
• Collaborate with team members on drafting publications and patent submissions
• Participate and assist the team in core R&D work with other teams within Sony Interactive Entertainment

What we’re looking for:

• PhD or MSc in Computer Science, Electronic Engineering, Artificial Intelligence, Machine Learning, Computer Graphics or a related field, or equivalent skills evidenced by work experience in the specific domain of the post
• 5+ years of experience in demonstrable research experience in industry or academia.
• Strong background in: TensorFlow or PyTorch; Python and packages/libraries related to computer vision or graphics; evidenced by the development of advanced applications in image/video/graphics processing or computer vision (minimum of 3 years of experience for ML engineer, minimum 5 years for Senior ML engineer),
• Evidence of leading technical developments by at least 1 research publication in a top-tier conference like CVPR, ECCV, ICCV, SIGGRAPH or similar
• Solid background in one or more of the following:

(i) neural network architectures, evidenced (for example) by knowledge of how to formulate and test advanced loss functions in neural network design;

(ii) design and test of advanced convolutional, recurrent, transformer-based, diffusion-based or other neural network architectures in a task-specific manner;

(iii) some experience in training, validation and evaluation of deep neural network models on large datasets, evidenced by experience in using Python libraries like HDF5 or similar

Desired qualifications:

• Publications, e.g. in top-tier conferences and journals: IEEE Transactions on Image Processing, IEEE Transactions on Circuits and Systems for Video Technology, conferences like IEEE CVPR/ICCV/ECCV, NeurIPS, ICML, ICLR, or similar
• Some theoretical understanding of the graphics pipeline, including coordinate transformations between frames of reference, PBR materials, rasterization, lighting, and ray tracing
• Experience in image processing theory and methods, evidenced by the development of practical designs in this area
• Some experience with 3D engines such as Unreal or Unity; in particular, generation of datasets, extraction of G-buffers, motion vectors, etc.

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Role overview:

Our team, PlayStation Studios' International Production & Localisation (IPL), is looking for a Senior Manager to lead our global Production and Localisation QA teams and drive excellence and innovation in the services we offer!

We partner with PlayStation Studios and external development teams, providing best-in-class localisation, production and LQA solutions that enable them to deliver outstanding games to a global audience!

Reporting into the Senior Director, International Production & Localisation, you will play an integral part in finding opportunities to drive innovation, increase operational efficiency, and further develop our core expertise in all aspects of localisation production, localisation QA, and international publishing. You will lead two critical functions - Production and LQA – driving seamless collaboration and shared excellence across teams.

What you’ll be doing:

• Lead IPL’s global Production and Localisation QA teams, ensuring they deliver high-quality work on time and on budget while achieving personal and departmental growth
• Build strong partnerships across PlayStation Studios, working closely with game creators to ensure their goals and needs are met
• Oversee multiple simultaneous projects, refining production processes and LQA methodologies whilst identifying dependencies, trade-offs and resolving risks
• Define excellence for localisation production and LQA services, establishing best practices and driving innovation across both functions, particularly around emerging technologies and automation
• Cultivate a high-performing, collaborative team culture with a focus on continuous improvement, upskilling, and shared learning
• Navigate organisational change as we evolve our services and capabilities, making strategic decisions to ensure alignment with business goals
• Contribute to key planning processes including budgets and operating plans, managing resource allocation and analysing data to identify optimisation opportunities
• Work across PlayStation Studios and SIE to understand needs, coordinate R&D efforts, and spearhead initiatives that strengthen our capabilities and support long-term strategic goals
• Foster cross-functional knowledge sharing, building mechanisms that drive transparency and collaboration across teams and studios
• Develop and promote the team's cultural pillars and departmental initiatives that reinforce what makes IPL a great team

What we are looking for:

• 10+ years' experience in games production or development roles with a successful track record delivering AAA titles
• Strong knowledge of both localisation production and QA, with understanding of current industry trends, emerging technologies, and automation in both subject areas
• Deep understanding of game development lifecycle, production methodologies, best practices and tools across multiple genres, platforms and business models
• Experience integrating new teams or functions into existing organisations and leading through organisational change
• Experience successfully leading, motivating and developing diverse, high performing teams across different cultures and time zones
• Excellent communication skills and ability to partner effectively across all levels of the organisation
• Strong project management skills with ability to prioritise and manage complex operational issues across multiple projects and partners
• Curiosity and aptitude for evaluating and adopting new technologies, with strong desire to optimise processes and drive continuous improvement
• Comfortable navigating ambiguity and adapting as conditions change in fast-paced environments
• Passion for games with extensive knowledge of the gaming market and good commercial acumen
• Experience managing external development projects and/or working on live service titles advantageous 

Benefits:

• Discretionary bonus opportunity
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. 

PLEASE NOTE: This is a fully remote, 1099 independent contractor opportunity with an estimated duration of six months and the potential for extension. To be eligible, candidates must be authorized to work in the country they reside in.

About the Program

The Human Frontier Collective (HFC) Fellowship brings together top researchers and domain experts to collaborate on high-impact work that are shaping the future of AI. As an HFC Fellow, you’ll apply your academic and professional expertise to help design, evaluate, and interpret advanced generative AI systems—while gaining exposure to cutting-edge research and working alongside an interdisciplinary network of leading thinkers.

What You'll Do

• ML Projects: Get invited to engage in high-impact projects with our partnered AI labs and platforms. Help models understand real-world deep learning workflows by designing, reviewing, and optimizing PyTorch models, evaluating complex ML code and AI-generated implementations for efficiency and correctness, and advising on GPU optimization, scaling, and trade-offs.
• HFC Community: Beyond the work, you’ll become part of a supportive, interdisciplinary network of innovators and thought leaders committed to advancing frontier AI across domains.
• Contribute to Research Publications: Collaborate with Scale’s research team to co-author technical reports and research papers—boosting your academic visibility and professional recognition (e.g., SciPredict, PropensityBench, Professional Reasoning Benchmark).

Who Should Apply

• Education: PhD or postdoctoral degree in Computer Science, Computer Engineering, or a related field.
• Professional Background: 1-3+ years of experience as a Machine Learning Engineer or Data Scientist.
• Skills: Strong proficiency in Python and modern ML frameworks (PyTorch, TensorFlow). Experience with cloud infrastructure (AWS) and MLOps tools (Docker, Langchain) is a plus.
• Professional Mindset: Detail-oriented, innovative thinker with a passion in applied AI research and a commitment to collaboration.

Why Join the HFC?

• Professional Development: High-impact experts expand their influence through review projects, advisory roles, and research, while deepening their AI expertise, strengthening analytical and problem-solving skills, and engaging with pioneering AI applications in science and technology.
• Join a Top-Tier Network: Collaborate with a global network of engineers and experts to advance responsible AI through impactful, flexible research and training. 80% of our members come from leading institutions.
• Flexible Schedule: Set your own schedule, with flexible 10–40 hour weeks that fit around your life and other commitments.
• Competitive Pay: Project pay rates vary across platforms and are depending on a number of factors, including but not limited to; projects, scope, skillset, and location. 

Application Process

1. Apply: We review applications on a rolling basis.
2. Interview: Candidates will get to discuss their research experience, professional background, and alignment with our mission to advance human-centered AI.
3. Join the Collective: Successful candidates will receive an invitation to join the Human Frontier Collective Fellowship.

About the Position:

We seek a highly skilled and motivated Sales Engineer to join our growing team. As a Sales Engineer, you will drive our growth by partnering with our sales team and engaging prospective customers. You will be the technical expert responsible for understanding customer needs, demonstrating the value of our platform, and ensuring successful deployments. This role requires a unique blend of deep technical expertise, exceptional communication skills, and a passion for solving complex cybersecurity challenges. The ideal candidate will be a customer-focused, results-oriented individual with a strong understanding of cybersecurity, particularly in application security and identity management.

 How You’ll Make an Impact:

• Provide Technical Expertise:
• Support the sales team with in-depth technical knowledge
• Conduct product demonstrations and training sessions for clients
• Engage with Customers:
• Understand customer needs and develop tailored security solutions
• Build and maintain strong client relationships
• Support Sales Efforts:
• Identify and qualify new sales opportunities
• Prepare compelling technical proposals and presentations
• Expand Product Knowledge:
• Stay updated on the latest security products and industry trends
• Share insights to enhance the team's knowledge and capabilities
• Ensure Seamless Implementation:
• Coordinate with the technical team for smooth solution deployment
  Provide post-sales support and troubleshooting to ensure customer satisfaction.
• Pre-Sales Activities: Lead technical pre-sales activities, including:
• Engaging with customers to understand their technical requirements and challenges.
• Delivering compelling product demonstrations and presentations tailored to customer needs.
• Managing and executing POC engagements.
• Effectively addressing technical objections and concerns.
• Evangelizing our value proposition to key stakeholders.
• Post-Sales Activities:
• Ensure successful customer deployments and provide ongoing technical support.
• Drive customer satisfaction and contribute to high renewal rates.

What makes you a good fit:

• Technical Expertise:
• Identity Management: Traditional IAM concepts (authentication, authorization, access control, User Directories), Identity Governance (Privileged Access Management, User Attestation).
• Cloud Platform Expertise: Deep expertise in at least one central cloud platform (AWS, Azure, GCP) and its security services.
• Cloud Security: Familiarity with cloud security best practices (CSPM, CASB, cloud infrastructure security).
• Bachelor's degree in Computer Science, Engineering, or a related field (Master's degree preferred).
• 6+ years of experience in cybersecurity, with a significant portion in customer-facing roles like Sales Engineering.
• Experience with SaaS solutions.

Why Join Oasis Security:

• Competitive compensation and equity package.
• Comprehensive health, dental, and vision insurance.
• 401K
• Opportunity to work on cutting-edge technology and significantly impact the cybersecurity industry.
• A dynamic and collaborative work environment with a strong focus on learning and growth.

If you are passionate about cybersecurity and want to make a difference in helping organizations protect their digital assets, we encourage you to apply for the Sales Engineer position at Oasis Security. Join us in our mission to empower businesses to thrive in a secure digital world. Apply now!

At ComplyAdvantage, we’re building the intelligence infrastructure to fight financial crime. As Senior Director of Revenue Operations, you’ll design and scale the operating system behind our global go-to-market strategy. This high-impact role bridges GTM strategy, execution, and data - aligning Sales, Marketing, Customer Success, Finance, and Product to drive predictable, efficient growth across regions, products, and customer segments.

Join a mission-driven SaaS company tackling global financial crime as our Senior Director of Revenue Operations. You’ll build and scale a world-class RevOps function that powers our next phase of growth, driving alignment across GTM teams, enhancing forecasting accuracy, and elevating sales efficiency.

What Success Looks Like:

• A unified GTM operating rhythm across Sales, Marketing, and Customer Success

• Accurate, AI-enhanced forecasting and full pipeline visibility

• Clean, trusted revenue data driving board-ready insights and decisions

• A modern, integrated tech stack fuelling automation and GTM productivity

• A high-performing, globally distributed RevOps team with measurable ROI
  
  

Your Areas of Impact:

• GTM Strategy & Operating Model: Partner with execs to shape long-term planning, TAM/ICP, and customer journey strategy

• Revenue Program Management: Drive quarterly GTM initiatives and eliminate bottlenecks across the funnel

• Analytics & Forecasting: Govern end-to-end data, build actionable dashboards, and deliver strategic insights

• Tech & Infrastructure: Own and optimize our GTM tech stack (Salesforce, Outreach, Gong, etc.) with a focus on AI, automation, and integration

• Pricing & Deal Desk: Run a high-impact Deal Desk and support strategic pricing with operational rigor

• Team Leadership: Build a resilient, global RevOps org with a culture of experimentation, enablement, and execution
  
  

What You Bring:

• 10+ years in SaaS RevOps or GTM strategy—ideally at $100M+ ARR scale

• Proven experience scaling global teams and optimizing cross-functional GTM systems

• Deep knowledge of SaaS models (PLG, SLG, channel) and full customer lifecycle

• Mastery of Salesforce, BI tools, and structured sales frameworks (e.g., MEDDICC)

• Strategic mindset, fast decision-maker, and confident executive communicator
  
  

Why Join Us:

• Mission that matters: Help disrupt trillions in illicit finance

• Executive visibility: Report directly to CRO and collaborate cross-functionally

• Scalable growth: Work with world-class customers, tech, and team

• Modern culture: Agile, inclusive, customer-obsessed

Whats in it for you?

• Equity as we want you to have a part of what we are building
• Unlimited Time Off Policy to promote work-life balance and well-being
• Annual learning budget to support professional growth
• Budget to set up your home office upon joining 
• Enhanced parental leave and childcare benefits
• Life insurance and medical coverage through BUPA, including pre-existing conditions
• Pension contribution through The People's Pension

Role Summary and Impact

Join an award-winning team at the heart of UK government, where your work will genuinely shape lives. As part of WPP 650 you’ll be part of a supportive, collaborative environment that values curiosity, kindness, and growth. Together, we use behaviour change principles to design smarter services, influence better decisions, and help millions of people across the country.

Named WPP 650, after the 650 UK parliamentary constituencies, the name is a reminder that our work must reflect the full breadth of the country, every community, every audience. No two days are the same. The challenges are complex, the problems worth solving, and the learning constant. You’ll tackle issues that matter, alongside talented colleagues who care deeply about what they do. It’s demanding – but always rewarding.

This is meaningful work with real-world impact – the kind you can point to with pride.  

As a Senior Manager, Data Engineering you will be joining the WPP 650 division of WPP Media’s Data, Technology and Analytics team.

This role involves leading client projects and overseeing the strategic development of solutions that aggregate diverse data sources into a single, unified view. You will act as a subject matter expert and strategic for our Measure data platform – a unified system for data connection, ingestion, transformation, and reporting – built on a robust technology stack including Adverity, GCP, and PowerBI.

You will be responsible for the strategic design and delivery of robust, scalable data engineering solutions that power critical insights and analytics for our diverse client base.

You will be responsible for establishing best practices, quality assurance processes and ways of working that ensure the reporting solutions we deliver are consistently accurate and meeting the needs of our clients. Your core focus will be on partnering with our clients to deeply understand their strategic objectives and challenges. You will also be responsible for fostering a high-performing and collaborative team culture between your direct report, the WPP 650 BI team, and the wider business.  

Skills and Experience

Key Responsibilities

• In partnership with the Senior BI Manager, design, build, and implement robust data engineering solutions and data pipelines, high standards for data quality, reliability, and performance.
• Serve as senior technical liaison and strategic partner to planning teams, client stakeholders, and cross-functional departments, translating business specifications into precise technical requirements for implementation.
• Design and enforce robust validation and auditing processes to ensure the highest levels of data integrity, consistency, and reliability across all platforms.
• Oversee the development and maintenance of data pipelines and data models to power dashboarding solutions delivered via the Measure platform, taking ownership of advanced data model design, dashboard deployment strategies, innovation, and change management.
• Lead initiatives to identify, evaluate, and integrate new data sources and technologies to enhance the Measure platform's capabilities and drive continuous improvement.
• Mentor and guide your direct reports on BI best practices, advanced data modeling, Power BI development, data governance, and effective client engagement.

Essential:

• Experience in designing, architecting, and implementing complex data integration strategies, transforming disparate datasets into unified, high-value data models for advanced analytics and visualization.
• Extensive experience with cloud data platforms, specifically Google Cloud Platform (GCP) services.
• High proficiency in SQL for data manipulation, transformation, and analysis, with an emphasis on optimization and best practices.
• Demonstrated experience in designing, building, and maintaining complex and scalable data pipelines (ETL/ELT).
• Experience with data transformation tools like dbt.
• Experience working with data ingestion tools like Adverity.
• Deep understanding and practical application of data modeling techniques.
• Extensive experience working with digital marketing, media campaign data, ad serving technologies, and/or web analytics data, with the ability to guide a team in this domain.
• Excellent communication, interpersonal, and stakeholder management skills.
• Strong strategic thinking, project management, and problem-solving abilities, with a focus on delivering impactful, high-quality solutions.

Desirable:

• Experience working with dashboarding tools (PowerBi preferred)
• Proficiency in a scripting language like Python.
• Exposure to CI/CD practices for data pipelines.
• Experience with project management tools such as Jira and Confluence.
• Basic understanding of data governance principles.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

#LI-Promoted

THE ROLE

As a Senior Data Analyst in NextEnergy Group’s Data & AI team you will lead geospatial analytics projects, mentor junior analysts and deliver high-impact insights across climate, nature and social themes. You will partner with the Environmental Social Governance (ESG) Team and wider business stakeholders; design and maintain robust spatial datasets; develop and manage web based GIS applications; and apply spatial analysis to support due diligence across UK and international investment portfolios. Through the establishment of standardised geospatial processes, auditable data workflows and high quality visualisations, you will strengthen the organisation’s evidence base for ESG reporting and decision making. By delivering actionable insights to stakeholders you will be supporting the company’s digital transformation and sustainability goals.

This role is central to our strategy to become a data-driven, technology-led and AI-infused enterprise.

KEY RESPONSIBILITIES

• Analytics & Insight Generation: Lead spatial and environmental analysis across ESG topics, integrating survey, CAD, consultant and public datasets to identify constraints, risks and opportunities, and translating complex geospatial data into clear, actionable insight for senior stakeholders.
• Reporting & Visualisation: Design, build and maintain dashboards, web applications and high‑quality cartographic outputs (ArcGIS Online, ESRI), ensuring spatial data is visualised clearly, accurately and in line with best‑practice data storytelling for both operational and strategic reporting.
• Mentorship & Best Practice: Champion geospatial data quality, governance and continuous improvement by managing spatial databases, standardising workflows, documenting processes and mentoring junior analysts, fostering a culture of technical excellence, knowledge sharing and continuous learning
• Data Collection & Management: Working with Data Engineering & Data Governance when relevant, own and actively manage spatial and ESG‑related datasets for analysis, ensuring data quality, integrity and compliance with GDPR and other regulation
• Process Automation: Identify opportunities to automate & transform analytics & reporting processes to improve efficiency & scalability
• Collaboration: Work closely with business stakeholders across the group to understand requirements, deliver solutions and support cross-functional projects
• Documentation & Knowledge Sharing: Consistently document geospatial methodologies, analytical workflows and outputs, producing clear guidance and process documentation to support transparency, reproducibility and effective knowledge sharing across the wider team.
• Data Quality & Governance: Support data governance initiatives by validating geospatial datasets, maintaining metadata, and ensuring compliance with internal standards and external regulatory and ESG reporting requirements.
• Continuous Improvement: Stay current with industry trends, analytics best practices & emerging technologies. Proactively suggest enhancements to processes & tools/

SKILLS & COMPETENCIES

To be successful in this role, you will demonstrate:

• Technical Excellence: Advanced proficiency in geospatial platforms (ESRI, QGIS,). Experience with SQL & Excel for data manipulation and with data visualisation tools (e.g. PowerBI). Familiarity with Python, FME and cloud data platforms (e.g. Snowflake)
• Storytelling: Confidence building a story around data insights as well as communicating this with business stakeholders in an understandable and engaging manner
• Analytical & Problem Solving: Ability to interpret complex data and generate actionable insights. Strong attention to detail and commitment to data quality
• Business Acumen: Understanding of the business processes in at least one of our data domains e.g. Asset Management, Investment Management, ESG & GIS
• Leadership & Collaboration: Proven ability to mentor junior analysts and lead cross-functional projects
• Time management & prioritization skills- things can get a little hectic, so the ability to effectively manage yourself and your workload is critical
• Excellent communication skills in English (additional European languages are a bonus) - you must be able to organize your thoughts in a way that others find clear and compelling. Translating & presenting complex technical concepts to non-technical stakeholders. You will be expected to together well-written, grammatically correct emails and other communications. When communicating verbally
• Flexibility- being an effective team player means being flexible in your approach and open to getting involved with new things, even if they are not spelt out in your job description.
• Intellectual Curiosity – we are looking for someone who is truly interested in our profession and has the intellectual curiosity to delve deep into topics and bring fresh ideas to the team.
• Delivery focus – it may sound obvious, but the ability to proactively churn through work at pace and deliver quality outputs matters
• Passion for our mission ‘to generate a more sustainable future by leading the transition to clean energy
• Our values: be a leader, build trust, be responsible, be innovative and ‘bring your alpha’.

EXPERIENCE & QUALIFICATIONS 

• Bachelor’s or Masters degree in Geography, Geographical Information Systems (GIS) or relevant environmental or technical field or alternative relevant educational achievements (e.g. apprenticeships, arts degrees + work experience)
• 4-6 years of experience in data analytics or a similar role
• Dashboard design (PowerBI & Thoughtspot), remote sensing and image processing skills in context of environmental applications and assessment desirable. 
• Experience in geospatial data management and data engineering.
• Experience with ESRI products, including ArcGIS Pro, AGOL Web Maps, Application, Dashboards, Story Boards.
• Familiarity with CAD based software (e.g. AutoCAD), Web-based GIS technologies, coding (Python, R) as well as other desktop GIS software (e.g. FME, QGIS). 
• Experience in renewables/environmental/social assessments and across development, construction and operation stages.
• The right to work in the UK or Italy

WHAT WE OFFER

• A busy role in a supportive team, with plenty of opportunities to learn
• International scope – we operate in over 8 countries
• Hybrid working 
• Competitive base salary and annual discretionary bonus.

HOW TO APPLY

If you are interested in this opportunity, please follow the link to apply or send your application to careers@nextenergygroup.com. If you have been shortlisted for the next stage, we will be in contact within 14 days. 

By selecting “Apply” or sending us your CV, you indicate you have read and acknowledged NextEnergy Group’s Candidate Privacy Notice.

DIVERSITY AND INCLUSION

Our approach to diversity and inclusion is a natural extension of our values. Our entrepreneurial culture inspires us to try new things, be open to different viewpoints and be bold. Our Group is committed to cultivating and preserving a culture of connectedness that values difference and gives space for individual expression. The collective sum of our individual differences, life experiences, knowledge, innovation, self-expression, and talent and hard work form the bedrock of who we are and who we aspire to be.

We are committed to equal employment and advancement opportunity irrespective of race, color, ancestry, social background, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity.

ABOUT US

NextEnergy Group was founded in 2007 to become a leading market participant in the international solar sector.  Since its inception, it has been active in the development, construction, and ownership of solar assets across multiple jurisdictions.  NextEnergy Group operates via its three business units: NextEnergy Capital (Investment Management), WiseEnergy (Operating Asset Management), and Starlight (Asset Development). 

NextEnergy Capital manages the Group's investment activities and has invested in over 520 solar plants, exceeding 2GW in capacity across its institutional funds.

• NextEnergy Solar Fund (NESF): Listed on the London Stock Exchange, NESF manages 102 solar and energy storage assets in the UK and Italy, with a total installed capacity of 983MW and a gross asset value of £1,014m.
• NextPower II (NPII): A private fund of 105 solar plants (149MW) focused on Italy, successfully divested in January 2022, delivering net IRRs exceeding its 10-12% target.
• NextPower III ESG (NPIII ESG): A private fund targeting solar infrastructure in OECD countries (e.g., US, Spain, Italy), with $896m raised, exceeding its $750m target.
• NextPower UK ESG (NPUK ESG): A private fund dedicated to new-build solar plants in the UK, with ~£600m raised.
• NextPower V ESG (NPV ESG): A private OECD solar fund investing in solar and adjacent technologies like battery storage. To date, it has raised $745m, targeting $1.5bn ($2bn ceiling).

WiseEnergy® is NextEnergy Group’s operating asset manager.  WiseEnergy is a leading specialist operating asset manager in the solar sector.  Since its founding, WiseEnergy has provided solar asset management, monitoring, technical due diligence and under construction services to over 1,500 utility-scale solar power plants with an installed total capacity in excess of 3.4 GW.  WiseEnergy clients comprise leading banks and equity financiers in the energy and infrastructure sector.  

Starlight is NextEnergy Group’s development company that is active in the development phase of solar projects.  It has developed over 100 utility-scale projects internationally and continues to progress a large pipeline of c.10GW of both green and brownfield project developments across global geographies. 

NextSTEP is the venture capital fund of NextEnergy Group, dedicated to investing in innovative startups in the field of environmental sustainability. The fund primarily focuses on investments in Italy and the United Kingdom but also extends its reach to the rest of Europe and the United States, targeting startups in the pre-seed and seed stages. NextSTEP pays particular attention to emerging entities from incubators, startup accelerators, universities, and research centers, supporting projects that address global challenges in crucial areas such as Climate Change, Energy Transition, CO2 Capture and Sequestration, Circular Economy, Sustainable Cities, Sustainable Mobility, Sustainable Fashion, Waste Management, Water and much more. 

NextEnergy Foundation is a non-profit organisation founded in 2016 by the NextEnergy Group that operates internationally and whose mission is to proactively participate in the global effort to reduce carbon emissions by providing clean energy sources in regions where they are not yet available and thereby contributing to poverty reduction. As the main sponsor of this foundation, the NextEnergy Group donates at least 5% of its consolidated net profits each year. The NextEnergy Foundation has no overhead costs and therefore 100% of the funds raised go to donations for the various projects. Since 2016, in 8 years of operation the foundation has donated more than £1.2 million, supporting over 30 projects in 27 different countries around the world.

Job title: Maconomy Solutions Architect

Location: UK or US with flexible working arrangements

Reporting to: Lead Architect

About us

At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients.

What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.

About the role

We are seeking an experienced Maconomy ERP Cloud Solutions Architect specialising in core finance, project management, shared service centre, and process automation solutions. You will collaborate with finance partners to understand our needs and translate them into, scalable solutions using Maconomy ERP Cloud. You will define the architecture, creating solutions that combine architecture with data-driven automation and AI-enabled processes to ensure that financial operations are streamlined and optimised.

You will have strong consulting experience, with the ability to drive value identification, realisation, and business case development, ensuring that projects are aligned with business objectives and demonstrate clear return on investment (ROI).

You will report to our Lead Architect.

Key Responsibilities

Strategic Advice: Leverage consulting experience to assess client needs, advise on best practices, and lead the development of technology roadmaps that support business goals, focusing on finance operations such as General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Project and Portfolio Management, Enterprise Performance Management and Financial Reporting.

Business Case & ROI: Work closely with finance leaders to identify and quantify business value, create and validate business cases, and present ROI analyses. Ensure that proposed solutions deliver measurable financial and operational improvements.

Stakeholder Engagement: Collaborate with finance teams, Global process owners, IT departments, and other key stakeholders to gather requirements, create solution designs, and deliver technology solutions that are aligned with business needs and regulatory requirements.

Solution Architecture: Design, implement, and lead Maconomy Cloud Finance-based financial solutions that align with the organization's finance and business strategy. Develop robust architectures that integrate finance processes with Maconomy ERP Cloud applications.

Technology Leadership: Provide strategic oversight and hands-on guidance throughout the entire solution lifecycle—from requirement gathering, architecture design, configuration, development, testing, and deployment.

Value Realization: Drive post-implementation reviews to ensure value realization, providing ongoing support and strategic input to continuously improve financial systems and processes.

Innovation & Best Practices: Stay up to date on the latest Maconomy ERP Cloud capabilities and emerging technologies in finance. Apply innovative thinking to continuously evolve solution offerings, ensuring the organization is utilizing the best technology stack.

Project Management: Support the management of project delivery including timelines, budgets, resource planning, and risk management. Lead the execution of major finance transformation projects, ensuring that they are delivered on time and within scope.

Compliance & Governance: Ensure all solutions adhere to compliance, governance, and risk management protocols, especially in regulated industries.

About you

Experience

• 8+ years of experience in designing and implementing Maconomy Cloud Finance solutions, specifically in global company with financial shared services.
• Strong experience in a consulting role, delivering finance technology solutions and advising on best practices.
• Proven experience in business case creation, value identification, and delivering measurable ROI.

Technical Skills:

• Deep expertise in Maconomy Financials (General Ledger, Accounts Payable, Accounts Receivable, Asset Management, and Financial Reporting). PPM experience bonus.
• Experience in integrating Maconomy with other ERP systems and third-party applications.
• Understanding of cloud technologies and SaaS implementation approaches.
• Familiarity with AI-enabled analytics, Maconomy Digital Assistant (ODA), and Maconomy Autonomous services.
• Proven experience with Intelligent Automation frameworks — including RPA, AI/ML, NLP, or process mining.

Soft Skills:

• Strong leadership and stakeholder management skills, with the ability to engage and influence senior management.
• Problem-solving mindset with the ability to navigate complex financial systems and processes.

Certifications: Maconomy Cloud certification in Financials or ERP is a plus.

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

#LI-DT2 #LI-REMOTE

Job Title: Senior Python Engineer

Location: Remote (UK) with Occasional Travel - Applications from non-UK countries will be rejected
Division: Inizio Medical – Data & AI Team

About Inizio Medical

Inizio Medical is part of Inizio, the world’s leading healthcare and communications group. We are a trusted partner to pharmaceutical and healthcare clients, translating complex science into meaningful impact. Our division focuses on evidence-based communications and education for healthcare professionals and payers.

About the Role

We are seeking a senior, hands-on Python Engineer to join our growing Data & AI team. This role is ideal for an engineer who enjoys building robust backend systems, APIs, and services that power modern applications at scale.

You will work on the backend foundations of next-generation applications, including systems that incorporate generative AI and LLM-based capabilities. Prior experience with generative AI is not required—we are looking first and foremost for a strong Python engineer with excellent software engineering fundamentals who is interested in applying those skills in a fast-evolving domain. 

You’ll collaborate closely with software engineers, data scientists, and product teams to design, build, and operate production-grade systems used in real-world healthcare and life sciences environments. This is not a position with current line management responsibilities. 

Key Responsibilities

• Design, build, deploy, and maintain scalable Python services and APIs using modern backend and cloud-native patterns.
• Develop clean, testable, and well-structured Python code for data-intensive and workflow-driven applications.
• Build and integrate backend components that support AI-enabled features (e.g., orchestration layers, inference services, data pipelines).
• Integrate with third-party APIs and external services, ensuring reliability, performance, and cost efficiency.
• Own production concerns including logging, monitoring, error handling, and performance optimisation.
• Contribute to CI/CD pipelines, infrastructure-as-code, and containerised deployments.
• Collaborate with product, data, and engineering stakeholders to translate requirements into high-quality technical solutions.
• Write clear technical documentation for engineers and non-technical audiences.
• Contribute to a collaborative, pragmatic, and high-quality engineering culture.

About You

• Strong professional experience as a Python engineer, building and operating production systems (e.g., SaaS platforms, backend services, data-driven applications).
• Deep knowledge of Python fundamentals, including application architecture, performance considerations, testing, and maintainability.
• Experience building backend systems using frameworks such as FastAPI, Flask, Django, or similar.
• Solid understanding of cloud-based architectures (AWS and/or Azure), containers, and microservices.
• Experience working with CI/CD pipelines, version control, and modern development workflows.
• Strong debugging and problem-solving skills in distributed or data-heavy systems.
• Comfortable collaborating in cross-functional, Agile teams and taking ownership of delivered solutions.
• Curious, pragmatic, and motivated by building reliable systems that deliver real-world impact.

Nice to Have (Not Required)

• Exposure to data platforms or analytics workflows (e.g., Databricks, Airflow).
• Familiarity with LLMs, generative AI APIs, or AI-enabled application patterns.
• Experience with observability and monitoring tools (e.g., Prometheus, Grafana, Sentry).
• Contributions to open-source projects or shared internal libraries.
• Experience in regulated or high-compliance domains (e.g., healthcare, life sciences, finance).

What We Offer

• Competitive salary and benefits package, including private medical insurance and company pension.
• Flexible, remote-first working environment with occasional travel.
• The opportunity to work on meaningful, high-impact products within a global healthcare organisation.
• A friendly, low-ego culture that values engineering quality, learning, and collaboration.

Ready to Apply?

If you’re a strong Python engineer who enjoys building high-quality systems and is interested in applying your skills to emerging technologies in healthcare, we’d love to hear from you.

The Role:

The Client Value Partner (Energy) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers within the Energy industry. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.

The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform.  The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.

We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers.

The work you’ll do:

Accountable Program Lead & Engagement Manager

• Develop and maintain strong relationships with key stakeholders, including C-level internal / external executives, embedding Celonis into their strategic objectives.
• Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering
• Mentor customer on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
• Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.

Driving Customer Value

• Responsible for the end-to-end customer value journey
• Influence key customer stakeholders through executive communication, product knowledge, and industry/domain expertise.
• Work with senior stakeholders to establish the Celonis program roadmap and detailed value plans.
• Resolve customer escalations orchestrating internal teams efficiently and effectively in a timely manner
• Internalize the customer's strategy and targets and drive Celonis delivery alignment to that strategy, ensuring that we support the customer in solving business-critical problems
• Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.

Community Builder and Customer Advocacy 

• Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services.
• Act as the voice of the customer within the company, ensuring alignment of product development and service offerings with industry needs and customer feedback, while collaborating with the customer advocacy team on advocacy strategies.
• Drive customer presence and sponsorship at key Celonis and industry events, serving as a Celonis leader at conferences, webinars, and through published thought leadership.
• Collaborate on innovation or new asset development in specific domains, and contribute to playbooks, resources, and tools for the value engineering team to enhance their effectiveness.

The Qualifications you need:

• Minimum 10 years of relevant customer success, strategy consulting, or related experience within the Energy industry required
• Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations
• Experience with AI-based transformation is a strong plus
• Deep exposure to and experience with successful change management practices
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
• Know how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
• Possess a natural and consultative approach when engaging with senior executives
• Strong team player who inspires the team with a patient and entrepreneurial leadership style
• Project management: ability to organize and manage multiple streams
• Strong communication skills 
• Are self-motivated, proactive team player
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders

Total compensation package will include base salary + bonus + equity + benefits. 

The Role:

The Client Value Partner (Public Sector) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers within the Public Sector. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.

The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform.  The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.

We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers.

The work you’ll do:

Accountable Program Lead & Engagement Manager

• Develop and maintain strong relationships with key stakeholders, including C-level internal / external executives, embedding Celonis into their strategic objectives.
• Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering
• Mentor customer on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
• Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.

Driving Customer Value

• Responsible for the end-to-end customer value journey
• Influence key customer stakeholders through executive communication, product knowledge, and industry/domain expertise.
• Work with senior stakeholders to establish the Celonis program roadmap and detailed value plans.
• Resolve customer escalations orchestrating internal teams efficiently and effectively in a timely manner
• Internalize the customer's strategy and targets and drive Celonis delivery alignment to that strategy, ensuring that we support the customer in solving business-critical problems
• Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.

Community Builder and Customer Advocacy 

• Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services.
• Act as the voice of the customer within the company, ensuring alignment of product development and service offerings with industry needs and customer feedback, while collaborating with the customer advocacy team on advocacy strategies.
• Drive customer presence and sponsorship at key Celonis and industry events, serving as a Celonis leader at conferences, webinars, and through published thought leadership.
• Collaborate on innovation or new asset development in specific domains, and contribute to playbooks, resources, and tools for the value engineering team to enhance their effectiveness.

The Qualifications you need:

• Minimum 10 years of relevant customer success, strategy consulting, or related experience within the Public Sector
• Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations
• Experience with AI-based transformation is a strong plus
• Deep exposure to and experience with successful change management practices
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
• Know how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
• Possess a natural and consultative approach when engaging with senior executives
• Strong team player who inspires the team with a patient and entrepreneurial leadership style
• Project management: ability to organize and manage multiple streams
• Strong communication skills 
• Are self-motivated, proactive team player
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders

Total compensation package will include base salary + bonus + equity + benefits. 

The Role:

The Client Value Partner (Pharmaceuticals) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers within the Pharmaceuticals industry. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.

The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform.  The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.

We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers.

The work you’ll do:

Accountable Program Lead & Engagement Manager

• Develop and maintain strong relationships with key stakeholders, including C-level internal / external executives, embedding Celonis into their strategic objectives.
• Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering
• Mentor customer on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
• Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.

Driving Customer Value

• Responsible for the end-to-end customer value journey
• Influence key customer stakeholders through executive communication, product knowledge, and industry/domain expertise.
• Work with senior stakeholders to establish the Celonis program roadmap and detailed value plans.
• Resolve customer escalations orchestrating internal teams efficiently and effectively in a timely manner
• Internalize the customer's strategy and targets and drive Celonis delivery alignment to that strategy, ensuring that we support the customer in solving business-critical problems
• Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.

Community Builder and Customer Advocacy 

• Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services.
• Act as the voice of the customer within the company, ensuring alignment of product development and service offerings with industry needs and customer feedback, while collaborating with the customer advocacy team on advocacy strategies.
• Drive customer presence and sponsorship at key Celonis and industry events, serving as a Celonis leader at conferences, webinars, and through published thought leadership.
• Collaborate on innovation or new asset development in specific domains, and contribute to playbooks, resources, and tools for the value engineering team to enhance their effectiveness.

The Qualifications you need:

• Minimum 10 years of relevant customer success, strategy consulting, or related experience within the Pharmaceuticals industry required
• Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations
• Experience with AI-based transformation is a strong plus
• Deep exposure to and experience with successful change management practices
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
• Know how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
• Possess a natural and consultative approach when engaging with senior executives
• Strong team player who inspires the team with a patient and entrepreneurial leadership style
• Project management: ability to organize and manage multiple streams
• Strong communication skills 
• Are self-motivated, proactive team player
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders

Total compensation package will include base salary + bonus + equity + benefits. 

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

As part of the commercial team, you will focus on acquiring and managing multi-site restaurant groups and chains. You will:

• Manage a designated pipeline of restaurant groups and chains, driving acquisition through outbound activity and structured meetings virtual and face to face.
• Identify and engage multiple stakeholders, including CEOs, Operations, Marketing, and Commercial leaders, presenting QBR's where relevant.
• Position the platform’s value proposition at scale, aligning commercial solutions with group-wide objectives.
• Negotiate commercial terms, rates, and margins across single and multi-location agreements.
• Create engagement strategies to address complex decision-making processes and operational roadblocks.
• Achieve and exceed monthly and quarterly targets across a variety of KPIs such as yield management and retention.
• Work closely with Sales Operations, Marketing, Legal and Finance teams to ensure smooth onboarding and rollout across locations.
• Represent the brand consistently and professionally across all touchpoints.
• Build relationships with trade bodies, franchise networks, and industry partners to support pipeline growth.
• Travel as required for regional meetings, trade events, and internal team sessions.

Who you are:

You Must Meet These Critical Qualifications

• You are fluent in English; additional languages are highly appreciated.
• You have at least 3 years of experience in sales or account management, ideally within a digital, online, or tech-led business.
• You have experience managing territories, pipelines, and KPIs using Salesforce or a comparable CRM.
• You are a self-driven, results-oriented professional who consistently strives to meet and exceed targets.
• You are confident and comfortable conducting negotiations and commercial conversations over the phone.
• You have a strong understanding of revenue management–related topics and commercial performance levers.
• You can quickly establish trust and build credible, long-term business relationships.
• You work autonomously and are comfortable managing KPIs, targets, and performance metrics.
• You are able to work on a hybrid basis, with three days per week in the London office and availability to travel 20% of the time.

You Can Impress With These Additions 

• You have experience within the Internet, digital, or tech sector.
• You have a proven background in pitching and selling promotions, deals, or flash sales.
• You thrive in fast-paced environments and remain organised under pressure.
• Hunter mindset, with the drive to identify and convert new business opportunities.

What we offer you:

• 😄 An awesome team 
• 🏠 A permanent contract
• ⚖️ Flexible working environment  (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
• 💸 Competitive fixed salary and bonus
• 🍕 Lunch vouchers available 3 working days per week (delivered to the office only)  
• 🌎 International teams and a multicultural environment spanning 11 offices across Europe
• 🤝Highly inclusive working environment  
• 🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc 
• 🎓 Continuous learning and development programs
• 😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey
• 🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
• 🏥 Health insurance 
• 👩‍🦽 Life & Disability Insurance at no cost to the employee
• 👴 Attractive pension plans  
• 🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    
• 🎤 Team building events 

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

The Role:

The Client Value Partner (CVP) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers within the CPG industry. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.

The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform.  The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.

We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers.

The work you’ll do:

Accountable Program Lead & Engagement Manager

• Develop and maintain strong relationships with key stakeholders, including C-level internal / external executives, embedding Celonis into their strategic objectives.
• Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering
• Mentor customer on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
• Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.

Driving Customer Value

• Responsible for the end-to-end customer value journey
• Influence key customer stakeholders through executive communication, product knowledge, and industry/domain expertise.
• Work with senior stakeholders to establish the Celonis program roadmap and detailed value plans.
• Resolve customer escalations orchestrating internal teams efficiently and effectively in a timely manner
• Internalize the customer's strategy and targets and drive Celonis delivery alignment to that strategy, ensuring that we support the customer in solving business-critical problems
• Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.

Community Builder and Customer Advocacy 

• Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services.
• Act as the voice of the customer within the company, ensuring alignment of product development and service offerings with industry needs and customer feedback, while collaborating with the customer advocacy team on advocacy strategies.
• Drive customer presence and sponsorship at key Celonis and industry events, serving as a Celonis leader at conferences, webinars, and through published thought leadership.
• Collaborate on innovation or new asset development in specific domains, and contribute to playbooks, resources, and tools for the value engineering team to enhance their effectiveness.

The Qualifications you need:

• Minimum 10 years of relevant customer success, strategy consulting, or related experience within the CPG industry required
• Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations
• Experience with AI-based transformation is a strong plus
• Deep exposure to and experience with successful change management practices
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
• Know how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
• Possess a natural and consultative approach when engaging with senior executives
• Strong team player who inspires the team with a patient and entrepreneurial leadership style
• Project management: ability to organize and manage multiple streams
• Strong communication skills 
• Are self-motivated, proactive team player
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders

Total compensation package will include base salary + bonus/commission + equity + benefits. 

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

As part of the commercial team, you will focus on acquiring and managing multi-site restaurant groups and chains. You will:

• Manage a designated pipeline of restaurant groups and chains, driving acquisition through outbound activity and structured meetings virtual and face to face.
• Identify and engage multiple stakeholders, including CEOs, Operations, Marketing, and Commercial leaders, presenting QBR's where relevant.
• Position the platform’s value proposition at scale, aligning commercial solutions with group-wide objectives.
• Negotiate commercial terms, rates, and margins across single and multi-location agreements.
• Create engagement strategies to address complex decision-making processes and operational roadblocks.
• Achieve and exceed monthly and quarterly targets across a variety of KPIs such as yield management and retention.
• Work closely with Sales Operations, Marketing, Legal and Finance teams to ensure smooth onboarding and rollout across locations.
• Represent the brand consistently and professionally across all touchpoints.
• Build relationships with trade bodies, franchise networks, and industry partners to support pipeline growth.
• Travel as required for regional meetings, trade events, and internal team sessions.

Who you are:

You Must Meet These Critical Qualifications

• You are fluent in English; additional languages are highly appreciated.
• You have at least 3 years of experience in sales or account management, ideally within a digital, online, or tech-led business.
• You have experience managing territories, pipelines, and KPIs using Salesforce or a comparable CRM.
• You are a self-driven, results-oriented professional who consistently strives to meet and exceed targets.
• You are confident and comfortable conducting negotiations and commercial conversations over the phone.
• You have a strong understanding of revenue management–related topics and commercial performance levers.
• You can quickly establish trust and build credible, long-term business relationships.
• You work autonomously and are comfortable managing KPIs, targets, and performance metrics.
• You are able to work on a hybrid basis, with three days per week in the London office and availability to travel 20% of the time.

You Can Impress With These Additions 

• You have experience within the Internet, digital, or tech sector.
• You have a proven background in pitching and selling promotions, deals, or flash sales.
• You thrive in fast-paced environments and remain organised under pressure.
• Hunter mindset, with the drive to identify and convert new business opportunities.

What we offer you:

• 😄 An awesome team 
• 🏠 A permanent contract
• ⚖️ Flexible working environment  (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
• 💸 Competitive fixed salary and bonus
• 🍕 Lunch vouchers available 3 working days per week (delivered to the office only)  
• 🌎 International teams and a multicultural environment spanning 11 offices across Europe
• 🤝Highly inclusive working environment  
• 🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc 
• 🎓 Continuous learning and development programs
• 😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey
• 🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
• 🏥 Health insurance 
• 👩‍🦽 Life & Disability Insurance at no cost to the employee
• 👴 Attractive pension plans  
• 🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    
• 🎤 Team building events 

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

This is a remote role.

About Us
Reachdesk is the first truly end-to-end global SaaS gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees, while driving measurable ROI.

We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.

We’re growing, and we’re currently looking for a Head of Business Systems & Operations to join us.

The Role

As the Head of Business Systems & Operations at Reachdesk, you will own and shape the systems and data architecture that underpin how the business operates. You will be responsible for connecting Finance, GTM, Product, and Customer teams through a single, trusted system landscape, ensuring data flows cleanly across Salesforce, NetSuite, Workato, and our BI layer. This is a high impact role where you will define how the business uses its systems, not just maintain them.

You will join at a critical stage as we complete our closed-loop architecture and transition ownership from product into the business. You will have full autonomy to design, govern, and evolve this ecosystem while embedding AI into core workflows and decision making. This role is particularly suited to someone who enjoys creating order from complexity: building a reliable, scalable foundation that the business trusts, enabling faster decisions, stronger financial control, and a step change in operational efficiency across Reachdesk.

Your Responsibilities

• Own the end-to-end systems and data architecture connecting Salesforce, NetSuite, Workato, the Reachdesk SaaS platform and the BI layer.
• Lead the transition of systems ownership into Business Operations and establish a clear operating model, governance framework, and roadmap that the business trusts and that can evolve as needs change, ensuring trusted, timely data flows across Finance, GTM, Product, and Customer teams.
• Lead from the front by setting technical direction from being in the systems alongside your team, not just reviewing their work. Define the go-forward BI architecture, ownership model, and roadmap.. 
• Complete and continuously evolve this architecture so every core process is underpinned by clean data and reliable automation.
• Establish an AI governance framework to embed AI into core workflows and decision-making, from forecasting and pipeline insights to customer health, billing, and operational automation, delivering measurable efficiency gains.
• Define and enforce master data management and integration standards across all systems.
• Partner closely with Finance, RevOps, Customer Operations, and Product to translate business priorities into scalable system solutions, balancing speed of delivery with long-term architectural integrity.
• Build, lead, and develop a small, high-performing team of systems and operations specialists, and manage external delivery partners where needed.
• Own vendor relationships, contracts, and roadmaps for our core SaaS stack, ensuring we get value, leverage, and influence over product direction, with a focus on finding efficiencies and cost savings.  
• Define and report on system health, data quality, and operational efficiency KPIs to the executive team and Board where relevant.

About You

You are a strategic systems leader with strong technical instincts and a pragmatic builder mentality. You see business systems as a competitive advantage, not a back-office function, and you are energized by the opportunity to shape the operating engine of a high-growth, PE-backed SaaS business. You understand the importance and value of data integrity and consistency, ensuring every department relies on the same core data and metrics. You are still in the system. You are as comfortable in a Salesforce flow, a NetSuite saved search, or a Workato recipe as you are in a strategy meeting. You believe leaders in this function lose their edge the moment they stop building, and you have no interest in becoming that person. You move comfortably between architecture decisions and detailed configuration, and you are equally at home in a conversation with the CFO, the CRO, or an engineer. You bring a hands-on operator mindset: you understand that great systems exist to make the business faster, sharper, and more accountable, and you measure your success by the decisions and outcomes they enable.

Must-have Qualifications

• 8+ years in Business Systems, RevOps, or BizTech leadership roles within B2B SaaS, with at least 3 years leading a function or team.
• Deep expertise across Salesforce and NetSuite, including a track record of designing and evolving the integration layer between them.
• Strong experience with iPaaS platforms (Workato strongly preferred) and modern BI tooling.
• Demonstrated ability to design and operate a closed-loop architecture, covering quote-to-cash, lead-to-revenue, and customer lifecycle, in a multi-entity, multi-currency environment.
• Demonstrably hands-on within the last 12 months and can speak in concrete detail about systems you have personally configured, automations you have built, or data models you have designed.
• Robust data governance and master data management discipline, with a clear point of view on ownership, lineage, and quality.
• Proven track record of leading complex, cross-functional systems programs end-to-end, on time and on budget.
• Excellent stakeholder management, particularly with Finance and GTM leadership, and the ability to translate technical decisions into commercial impact.
• People leadership experience with a coaching mindset, and the ability to build a small team that punches above its weight.

Preferred Qualifications

• Experience in a PE-backed, high-growth SaaS environment with tight financial control requirements.
• Familiarity with multi-stream revenue models (e.g. SaaS combined with services, marketplace, or fulfillment) and the revenue recognition complexity they bring.
• Experience embedding AI/ML or agentic automation into operational workflows, with named use cases, governance, adoption controls, and measurable business outcomes.
• NetSuite and/or Salesforce certifications.
• Experience transitioning systems ownership into a Business Operations function.
• Background working in a scaling SaaS business, comfortable operating across time zones and entities.

The Benefits

• Competitive salary with generous stock options
• Pension with employer contributions (NEST)
• Affordable Private Medical Insurance, including mental health support and fast access to care
• Flexible PTO that increases the longer you’re with us, plus extra flexibility for life’s unexpected moments
• A genuinely collaborative culture with innovative, fun, and ambitious people

Reachdesk believes that a diverse team helps us achieve our mission faster, and so we welcome applicants from all backgrounds.

Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review Reachdesk’s Privacy Policy here: www.reachdesk.com/candidate-privacy-policy 

What is The Role

Are you looking to make a real impact and play a meaningful role in the growth of our company?

As a Solutions Architect (SA) at Elastic, you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customers’ business issues with the Elastic Stack, and engage the regional Elastic community through events and programs. A successful SA at Elastic will be focused on excellence, taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo. 

What You Will Be Doing

• Serving as the technical point of contact for some of our clients
• Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
• Creating and owning value-based relationships at all levels in customer organisations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings and at events such as meetups and conferences.
• Advising the sales team on effective ways of positioning Elastic products, solutions and services.
• Onboarding, educating and enabling our partners, and supporting them in sales cycles.
• Creating collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
• Being the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams.
• Deepening both your sales and technical skills through self-driven education while taking advantage of all the professional development opportunities provided by Elastic.

What You Bring

• A track record of success in a technical presales role 
• Experience in at least one of those technologies/solutions is a must: AI enterprise search, observability or cybersecurity
• Experience with security solutions is a strong advantage
• Experience in working with large or mid-size organisations
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner. You are someone who invests in yourself as much as you invest in your professional relationships.
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
• An ability to influence. Have you more than once convinced a team you worked for of an idea, technology, or architectural pattern?
• The ability to inspire groups, both large and small.
• A willingness to travel 30% within a region, as well as occasionally internationally.
• Fluent in English (business or native level)

Media Specialist, Amazon (SharkNinja) 

OVERVIEW: 

The Amazon Marketing Team within SharkNinja drives our products through the Amazon platforms across Europe – from setup, content, optimisation and creative positioning through to driving demand and awareness.  We strive to deliver best in class content and seamless customer journey that translates into high visibility, strong conversion and long-term brand growth.    

We’re seeking a collaborative and detail-driven Digital Marketing Specialist to support Digital Marketing Managers across the Amazon Advertising ecosystem. This role is focused on enabling great work by supporting campaign planning, coordinating with creative and agency partners, and helping turn data into insights that improve performance. 

This is a hands-on role suited to someone who enjoys working closely with others, has a strong eye for detail and creative effectiveness, and is excited to build deep expertise in Amazon marketing. 

What You'll Do:

• Support Digital Marketing Managers with the execution, and day-to-day support of campaigns across Sponsored Ads, DSP, social, affiliates, and emerging formats 

• Assist with the briefing, implementation and performance reporting of creative assets across Amazon ad formats 

• Support creative testing initiatives across messaging, formats, imagery, and placements by arranging tests and tracking results 

• Work closely with agency partners to support day-to-day comms, delivery, ensuring tasks are completed accurately and on time 

• Update and maintain performance dashboards and reports to support team decision-making 

• Help identify and share performance trends, issues, and opportunities with Digital Marketing Managers 

• Support analysis using AMC, Retail Analytics, and internal BI tools under guidance to better understand customer behaviour and campaign performance 

• Document learnings, test results, and best practices to support continuous improvement across the team 

• Work closely with Amazon sales, content, brand, and creative teams to support aligned execution 

• Act as a dependable point of support to help ensure smooth delivery across multiple managers and workstreams 

• Maintain high standards of accuracy, organisation, and documentation across campaigns and reporting 

• Support budget tracking, PO set-up, and invoice reconciliation under manager guidance 

What You'll Bring:  

• 1–3 years’ experience in digital marketing, performance marketing, or eCommerce (Amazon experience preferred) 

•  Understanding of Amazon’s advertising ecosystem, particularly Sponsored Ads and PPC (DSP experience a plus) 

• Experience working with agencies or creative partners is desirable 

• Strong attention to detail and confidence working with data and performance metrics 

• Interest in creative effectiveness and how messaging, imagery, and formats impact performance 

• Curious mindset with a desire to learn and test new ideas 

• Highly organised and comfortable supporting multiple stakeholders and priorities 

• Collaborative and dependable, with a proactive approach to problem-solving 

• Comfortable working in a fast-paced, evolving environment 

• Clear and confident communicator, able to share insights and updates effectively 

• Comfortable working as part of a team and supporting others to succeed 

• Positive, growth-oriented mindset with a willingness to learn and develop 

#LI-Hybrid

Finance Director / Assistant Controller EMEA (Controllership, SOX, OPEX & Inventory) 

Leeds / Hybrid - 3 days per week from our office 

About the Role 

SharkNinja doesn't do ordinary — and neither does this role. As Finance Director, Assistant Controller EMEA, you'll be the technical and operational backbone of financial controllership across the region, reporting to the Senior Finance Director EMEA. This isn't a maintenance job. You'll be driving material weakness remediation, hardening the SOX control environment, and holding the line on US GAAP compliance — all while supporting one of the fastest-scaling consumer products companies on the planet. 

You'll need to move fast, think clearly under pressure, and pivot without losing grip on what matters: accurate numbers, clean controls, and a finance team that operates at the pace of the business. 

What You'll Own 

US GAAP & Technical Accounting 

• Be the region's authority on US GAAP. When the business has a question on revenue recognition, inventory valuation, OPEX classification, or lease accounting — you have the answer. 

• Ensure all EMEA entities maintain records in compliance with US GAAP, IFRS, and applicable local GAAP, with no ambiguity on policy application. 

• Flag and escalate emerging technical accounting issues before they become audit findings. 

Controls, SOX & Remediation 

• Lead end-to-end SOX compliance across EMEA legal entities — design, monitoring, testing, and remediation. If a control gap exists, you find it and fix it. 

• Drive active remediation of identified control deficiencies, including material weaknesses, with clear action plans, accountable owners, and deadlines that stick. 

• Own balance sheet integrity across all EMEA entities — reviews, reconciliations, and sign-off are yours. 

• Partner with internal and external auditors as a peer, not a passenger — anticipate issues, resolve them fast, and document everything to standard. 

Financial Reporting 

• Deliver timely, accurate monthly, quarterly, and annual close cycles across all EMEA legal entities — with insightful commentary that tells the story behind the numbers, not just the numbers. 

• Lead Financial Controller review and oversight across the EMEA entity portfolio. 

Leadership & Transformation 

• Lead a team of ~20 across Inventory and OPEX — set the standard, develop the talent, and build a team that's outrageously extraordinary in how they show up every day. 

• Drive process standardization, automation, and scalability initiatives that match SharkNinja's growth trajectory. Create processes that can scale with SharkNinja’s growth trajectory and international expansion plans. 

• Partner cross-functionally — sales, ops, IT, Finance Operations, Deductions, GTN — to connect the dots and drive end-to-end efficiency. 

• Provide senior leadership coverage and actively shape a "One Global Finance Team" culture across EMEA. 

What You Bring 

• 12+ years in controllership, audit, or financial reporting in a multinational environment — with direct, hands-on experience remediating control deficiencies and navigating SOX audits. 

• Deep US GAAP expertise is non-negotiable. IFRS and multi-country local GAAP fluency a strong plus. 

• Proven ability to lead in fast-moving, high-growth environments — consumer products, or retail experience strongly preferred. 

• ERP fluency (Oracle preferred) and AI forward thinking; comfortable driving automation and working alongside IT and system vendors. 

• A communicator who can translate technical accounting complexity for non-finance audiences without losing precision. 

• You don't wait to be told there's a problem. You're already working on the solution. 

Education & Certifications 

• ACA, ACCA, CIMA, or equivalent professional qualification required. 

#LI-HYBRID  

Manager, FP&A – EMEA 

Battersea, London / Hybrid (3 days per week in office) 

About the Role 

Reporting into the FP&A Senior Manager, EMEA, the FP&A Manager, EMEA is a high-impact role at the heart of SharkNinja's EMEA finance function. You will be a key driver of financial performance and insight across the region - owning core FP&A deliverables, driving the EMEA Data/BI FP&A transformation agenda, and acting as the primary link to the Global BI/IT Teams. 

This role is for someone who combines deep technical FP&A expertise with a passion for data, tools, and continuous improvement. You won't just report the numbers — you'll own the infrastructure behind them, drive simplification, and help build a best-in-class FP&A function that scales with one of the fastest-growing consumer businesses in the world. 

FP&A Core Deliverables 

• Lead and animate the EMEA month-end close cycle, delivering high-quality variance analysis, management commentary, and P&L performance reporting to the EMEA Finance Leadership Team (FLT), with support from the Senior Analyst. 

• Establish and maintain clear forums with the Accounting team to review the balance sheet and support quarterly and year-end closing. 

• Support ad hoc financial analysis and business case support for EMEA-wide initiatives 

• Champion simplification across FP&A processes (month end & forecast), leveraging AI tools, analytics, and structured ways of working to reduce manual effort and increase impact. 

• Drive the animation of financial performance across the EMEA business, using BI tools and automation to bring data to life. 

• Own the maintenance of FP&A master data, including region, customer, category, and product hierarchies — ensuring accuracy, consistency, and integrity across all financial reporting. 

• Serve as the primary point of contact between EMEA Finance and the Global BI & IT team, ensuring alignment on tools, reporting priorities, and the rollout of global innovations into the EMEA environment. 

• Lead the local execution of global and regional data transformation projects — including PowerBI dashboard development, P&L fundamentals alignment (e.g. gross-to-net, Oracle SKU-level data, legacy BI migration)  

• Drive a culture of documentation, process excellence, and continuous improvement within the EMEA FP&A team. 

• Act as a champion for financial data governance and best practice, embedding robust controls and scalable processes as the business continues to grow at pace. 

• Line Management of one qualified Senior Analyst 

Some of what we're looking for 

• 5 years + experience in an FP&A role within a global organization, with strong exposure to month-end close, forecasting, and budgeting cycles. 

• Demonstrated commercial acumen with experience translating financial performance into narrative that drives decision-making. 

• Expert-level Excel skills and financial modelling capability 

• Deep hands-on expertise in PowerBI and Snowflake, including dashboard development, data modelling, and self-service BI. 

• High attention to detail and commitment to data accuracy, consistency, and integrity across all financial reporting. 

• Ability to work in a fast-paced environment, managing multiple priorities with a high degree of organization and dependability. 

• Excellent communication and interpersonal skills, with confidence presenting to and engaging cross-functional stakeholders across geographies & levels. 

• Experience leading or contributing to finance or data transformation projects; project management capability is a plus and will be developed in role. 

• Bachelor's degree in Finance, Accounting, Business, or related field; with professional qualification (ACA, ACCA, CIMA or equivalent required). 

• Line management experience preferred but not essential 

 #LI-HYBRID 

Location: London or Leeds Hybrid (3 days from the office) 

ABOUT THE ROLE 

As the Global AI-Enhanced Quality Manager, you will define the future of quality at SharkNinja. You’ll lead global QA standards across human and AI-assisted channels, ensuring we deliver empathetic, consistent, and high-performing consumer experiences worldwide. You’ll modernize our approach to quality—shifting from traditional sampling to intelligent, AI-informed assessment—while ensuring our programs build trust and reinforce our Hear It, Feel It, Fix It philosophy. You’ll partner with Technology to influence how tools evolve and with regional leaders to ensure global alignment with local nuance. 

HERE’S WHAT YOU’LL DO 

• Lead global QA strategy, scorecard design, calibration models, and quality expectations across all regions and channels. 

• Modernize QA practices by integrating AI-supported evaluation, behavioral cues, and near-real-time performance visibility. 

• Partner with Technology to inform requirements, training data needs, and workflow enhancements for AI QA tools. 

• Drive global calibration practices to ensure fairness, alignment, and consistent agent evaluation. 

• Identify agent capability gaps and collaborate with Global L&D on training and coaching interventions. 

• Provide guidance to Operations, regional QA leaders, and BPO partners to maintain high standards and continuous improvement. 

• Translate QA learnings into clear actions that elevate empathy, trust, and the consumer experience. 

• Ensure SharkNinja provides all consumers with an extraordinary 5-star experience regardless of their preferred contact channel  

• Promote a culture of curiosity, quality, and rapid problem-solving in alignment with Hear It, Feel It, Fix It. 

• Travel to our international engagement centres as required  

HERE’S WHAT YOU’LL BRING 

• Bachelor’s degree in Business, Communications, Operations, or similar discipline; equivalent experience welcome. 

• 6+ years of experience in QA leadership, contact center operations, or consumer experience performance roles. 

• Deep understanding of QA frameworks, calibration practices, and performance drivers. 

• Experience working with or influencing AI-supported QA tools; ZOOM an asset. 

• Ability to drive global standardization while respecting cultural and linguistic differences. 

• Strong analytical mindset and ability to connect quality trends to meaningful actions. 

• Excellent communication skills with the ability to influence cross-regional leaders and partners. 

• Curiosity, adaptability, and a passion for elevating quality in modern, AI-enabled environments. 

WHAT SUCCESS LOOKS LIKE 

• Global QA standards evolve into modern, AI-supported frameworks that improve accuracy and speed. 

• All markets show improved quality, consistency, and trust-building behaviors. 

• Calibration is strong, fair, and aligned across regions. 

• Clear, predictive quality signals help prevent issues before they impact consumers. 

• The QA function becomes a driver of brand trust through empathy, clarity, and action—embodying Hear It, Feel It, Fix It. 

Location: London or Leeds Hybrid (3 days from the office) 

ABOUT THE ROLE 

The Global Escalation Strategy & Compliance Manager is a pivotal new role responsible for protecting the consumer experience, elevating decision quality, and reducing unnecessary escalations across SharkNinja’s global support network. You’ll build and execute the strategy that keeps both task-based escalations and executive-level escalations low—and ensures every case is resolved with speed, empathy, accuracy, and trust. You will ensure BPO teams consistently follow our processes around warranty, goodwill, documentation, and case handling, while shaping the operational conditions that prevent escalations from happening in the first place. Through strong partnerships, smart frameworks, and our Hear It, Feel It, Fix It mindset, you’ll help us understand what consumers are telling us, feel the impact of those moments, and act decisively to eliminate friction at its source. 

HERE’S WHAT YOU’LL DO 

• Own the global strategy for minimizing both task-based and executive-level escalations, with a long-term vision of approaching near-zero executive escalation volume. 

• Build frameworks that ensure BPO agents consistently adhere to SharkNinja standards around warranty evaluation, goodwill gestures, documentation accuracy, and case resolution. 

• Monitor compliance and identify patterns of deviation, escalating risks early and driving corrective action with BPO partners. 

• Analyze escalation drivers and partner with Operations, QA, and L&D to eliminate root causes through improved processes, training, coaching, or policy clarity. 

• Transform the escalations process into a predictable, well-governed workflow with clear SLAs and accountability. This includes working with IT and our Tech team to ensure our systems are optimized and refined to allow for seamless escalation paths and full reporting visibility of escalation activity. 

• Lead deep-dive reviews on all executive escalations, identifying systemic issues and designing strategies to prevent recurrence. 

• Develop performance reporting, dashboards, and executive narratives that highlight trends, risks, and successes in escalation reduction and compliance quality. 

• Partner cross-functionally to strengthen consumer trust by ensuring resolutions align to SharkNinja’s empathy-first approach. 

• Drive internal alignment to our Hear It, Feel It, Fix It success pillars—ensuring we listen deeply, understand emotionally, and act decisively. 

• Speak with consumers as needed to resolve complaints and to restore faith in our brand 

• Periodically visit our BPO partners to understand root cause of escalation drivers with boots on the ground. 

HERE’S WHAT YOU’LL BRING 

• Bachelor’s degree in Business, Operations, Communications, or a related field; equivalent experience welcome. 

• 5+ years of experience in escalations leadership, compliance, contact center operations, or CX performance management. 

• Experience managing or influencing BPO performance across markets or channels. 

• Strong understanding of escalation workflows, warranty compliance, case handling standards, and risk management. 

• Proven ability to design strategies that reduce escalations and improve case handling consistency. 

• Skilled in analyzing root causes, identifying systemic issues, and driving preventive action. 

• Superb communication skills—calm, clear, and confident in high-visibility or executive-sensitive scenarios.  This includes regular reports to our ELT highlighting trends and related actions. 

• A passion for empathy-driven service and process integrity that builds trust with consumers. 

• A proactive, ownership-driven mentality with urgency, curiosity, and a focus on delivering measurable outcomes. 

• An understanding of both global consumer and agent escalation behaviors and how to care for each through both regional and universal policy. 

WHAT SUCCESS LOOKS LIKE 

• Executive escalations decrease dramatically and approach near zero thanks to strategic prevention, training, and clarity. 

• Task-based escalations decline significantly due to improved compliance, capability, and decision confidence across BPO teams. 

• Escalation handling becomes predictable, swift, and fully aligned to SLA expectations. 

• BPO teams consistently meet SharkNinja standards for warranty, goodwill, documentation, and case-handling quality. 

• Trend reporting provides clear visibility and drives organizational action before issues escalate. 

• Consumers feel heard, understood, and supported—reflecting our Hear It, Feel It, Fix It philosophy in every resolution. 

• The role becomes a key guardian of trust, ensuring brand-protective outcomes across global markets. 

Regional Manager, CX Support Operations — EMEA 

Leeds / Hybrid - 3 days from office 

About the role: 

You will be the EMEA execution lead for CX Support Operations — owning day-to-day operational delivery and running a ‘Find It | Fix It’ rapid action cadence to spot smoke, remove friction, and protect the post purchase consumer experience. 

This is a hands-on operator role: you will run daily controls and tasking, translate Cx insights into clear defect hypotheses, and drive fast cross-functional fixes with Logistics, DTC/eCommerce, Finance, Fraud, Technology/IT and CX Delivery partners. 

What You’ll Own 

EMEA day-to-day operational execution 

• Run daily/weekly operational routines that keep order support healthy across EMEA markets. 

• Lead triage and prioritisation of live order issues (payments, refunds, returns, carrier escalations, backorders, order corrections, address changes, exception handling). 

• Own the EMEA escalation pathway for operational defects and exceptions: clear intake, severity rules, updates, and closure criteria. 

• Maintain operational controls that reduce risk exposure and consumer harm. 

Find It | Fix It (rapid action continuous improvement) 

• Operate a repeatable ‘Find It | Fix It’ cycle: 

• Find It: detect smoke via Cx signals (contacts, defect tags, WISMO, payment failure trends, refund ageing, carrier scan anomalies, backlog aging). 

• Fix It: drive rapid root-cause, propose the smallest effective fix, mobilise the right partners, confirm impact, then standardise. 

• Build and manage the EMEA defect backlog (what it is, why it matters, who owns it, by when, and how we’ll measure improvement). 

• Drive closure of recurring defects by fixing process, policy, content, tooling, or partner handoffs. 

CX data → insight → action 

• Use CX operational and contact data to: 

• Identify friction and failure demand. 

• Quantify impact (contacts, cost, refunds, SLA misses, delivery promise performance). 

• Prioritise the backlog with clear rationale. 

• Create simple, trusted reporting that tells the story: “what’s broken, what we’re doing, what moved.” 

Partner leadership across EMEA 

• Act as the day-to-day operational partner for Logistics, DTC/eCommerce, Finance, Fraud, and Technology. 

• Create clear working agreements for: 

• Escalations and incident response 

• Ownership of fixes 

• Release/rollout comms to CX Delivery 

• Documentation and training 

Standards, documentation, and enablement 

• Maintain EMEA process and policy documentation (SOPs, playbooks, escalation guides). 

• Enable front-line and Tier 2 teams through: 

• Clear workflows and decision trees 

• Templates/macros/content updates 

• Targeted training for new changes 

Key Relationships 

• Director, Cx Support Operations (manager): priorities, escalation, governance, performance. 

• CX Delivery leaders (BPO and/or in-house): operational outcomes, readiness, training, defect feedback loop. 

• Logistics / Supply Chain / Carriers: delivery exceptions, claims, scan issues, warehouse exceptions. 

• DTC/eCommerce & Order Management: order flows, promise rules, promotions, cancellations, substitutions. 

• Finance / Payments / Fraud: disputes, chargebacks, failed payments, refund controls, risk. 

• Technology / IT / CX Systems: incident response, access governance inputs, defect remediation. 

What Success Looks Like  

Operational control: daily routines in place; escalations are predictable, fast, and closed with clear outcomes. 

• Friction reduction: measurable reduction in EMEA order-related contacts (WISMO, refunds, payment failures, delivery exceptions). 

• Defect closure: an EMEA defect backlog exists with owners and dates; recurring issues are reduced and prevented. 

• Speed to fix: time from ‘smoke spotted’ → ‘fix released’ decreases; fewer repeat incidents. 

• Partner confidence: Logistics/DTC/Finance/IT partners trust the process and see clear value in prioritisation and communication. 

• Team enablement: front-line teams have better tooling, SOPs, and training; less manual firefighting. 

Required Experience 

• 5+ years in CX Operations / Postpurchase operations / eCommerce operations / Logistics exception management. 

• Proven experience running daily operational routines and handling live escalations.