#LI-RS1

Wrikeの日本オフィスは2019年にスタートし、年々マーケットを拡大させています。日本オフィスのメンバーはコラボレーションマインドをもち、お客様のビジネスにおける生産性を向上するため協力、共創しています。我々のプラットフォームをお客様に活用してもらうことでお客様と一緒に成長しましょう！

About the Role:

We are seeking a results-driven and enthusiastic Regional Marketing Manager, Asia Pacific & Japan, to join our dynamic marketing team. This role will focus on growing and maintaining strong customer relationships through targeted marketing campaigns, online events, and various other channels. Additionally, the Marketing Manager will support the broader marketing team in executing campaigns and achieving team KPIs.

Your Impact:

• Our ideal candidate is comfortable making impactful decisions and has outstanding verbal and written skills since this position requires a highly professional level of business communication with international customers and colleagues. Your mission is to coordinate and execute marketing programs and campaigns, driving growth and enhancing Wrike's brand recognition, pipeline and revenue across the APJ  region, with a strong focus on Japan.
• Leverage AI tools and technologies to improve marketing workflows, enhance campaign execution, support content development, and drive operational efficiency
• Demonstrate familiarity with AI-enabled tools in day-to-day work, using them thoughtfully to streamline processes, generate insights, and improve productivity across marketing activities
• Integrate with APJ  and Strategic field sales, corporate marketing, digital marketing to develop demand and field marketing programs for the region that accelerate APJ  pipeline growth
• Communicate and educate the sales team regarding new and planned marketing activities
• Research, choose, design, and manage live field events ensuring a cohesive pre-event, at-event, and post-event strategy
• Develop and execute localised webinars
• Experience implementing a targeted account strategy to support account-based selling
• Work with the marketing team to produce marketing assets to be used at field marketing events
• Forecast, measure, analyse, and report on the impact of programs

Your Qualifications:

• 8+ years experience marketing in the APJ Region
• Fluent English/Japanese (verbal and written)
• Experience driving marketing efforts for a high technology, B2B organisation
• Experience Implementing a targeted account strategy to support account-based selling
• Understanding of customer journeys and sales touch points
• Degree in marketing, communication or similar
• Good time management and great organisational skills
• Critical-thinker and problem-solver
• Experience partnering with Sales/Account Management teams to coordinate, communicate, and deliver offers and campaigns
• Availability to travel, on occasion

Standout Qualities:

• Experience working in the Project Management or Collaborative Work Management technology market, additional experience in vertical industry technology markets
• High level of energy, enthusiastic team player, and dedication to excellence
• No ego - we are a small, dynamic team and everyone pitches in to get the job done
• A positive, flexible attitude and a sense of humour are essential

Our Work Style:

• A high-impact role on a high-performing demand generation team.
• A collaborative team culture that values initiative and innovation.
• Opportunity to make a direct contribution to revenue growth and brand visibility.
• Competitive salary, full benefits, and flexible working environment.

Why Join Wrike?

• 18 Company Holidays + Paid Vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity
• 2 Volunteer Days
• Health & Accident Coverage
• Life & Long-Term Disability Insurance
• Corporate Pension w/ Wrike Contribution
• Commuter Allowance

Your recruitment buddy will be Tripti Sachan, Senior Recruiter.

#LI-TS1

Job Details

• 💼 Revenue team 
• 📍 Japan
• 🕜 Full-Time Remote
  
• 🌐 Fluent in English and Japanese
  

What you will do
You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.
What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals.
We work with structured sales methodology, like MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success. 

Where you will have impact

• Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
• Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.
• Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.
• Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.
• Become a hospitality expert. We will help you understand revenue management workflows well enough to run ROI conversations without a pre-sales overlay on every deal. Position an integrated platform versus point solutions. Know the competitive landscape inside out.
• Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your

About our team

You’ll join a global Revenue team of 150+ sales professionals across 24 countries. Our team works across the full Lighthouse product suite, helping hotels, chains, and hospitality groups achieve their commercial goals. It’s a collaborative, high-energy environment with real opportunities for career growth and the chance to learn from experienced leaders as we continue to expand our market share.

What's in it for you

• Flexible time off: Autonomy to manage your work-life balance.
• Career development: Workshops, frameworks, and training to maximize your professional potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.

The Head of Operations - Japan, drives operational efficiency and strategic customer success by overseeing and managing the Japan Ad Operations and Account Management (AM) functions. 

This role requires a strategic thinker and problem-solver comfortable leading a team of digital advertising experts and navigating complex platforms.

This role reports to the Managing Director - Japan and is part of the Japanese leadership team.

本役職の役割は、日本における広告運用(Ad Operation)およびアカウントマネジメント(AM)機能を統括・管理し、オペレーションの効率化とお客様の満足度の向上をリードすることです。

具体的には、デジタル広告のスペシャリスト集団を率いながら、GumGumの独自広告プラットフォームを使いこなし、課題を先着的に解決していく力が求められます。

本ポジションは、日本担当マネージングディレクターの直属となり、日本のリーダーシップチームの一員として組織を支えていく重要なポストです。

What You'll Achieve

Strategic Leadership & Team Development

• Attract, retain, develop, and motivate a high-performing team. Provide mentorship, development guidance, and career planning for all team members.
• Serve as a "Player/Coach"-  managing a percentage of the region's most strategic campaigns to ensure a deep working knowledge of GumGum's processes and potential pain points.
• Monitor overall team health - including utilisation, satisfaction, output, and succession planning.
• Drive consistent process improvement - and set relevant policies for the team. Maintain a balance of efficiency and localisation by understanding market commonalities and differences.

Global Alignment & Local Strategy

• Develop and execute a local operations strategy tailored to the Japan market, partnering with the Managing Director, Sales team, and regional leaders.
• Drive the successful adoption and launch of new products and services.
• Serve as the primary liaison between Japan and GumGum HQ/regional offices (AM, Ad Ops).
• Localise global best practices and collaborate with HQ peers to share operational feedback, resolve issues, and ensure effective implementation in Japan.

Client Strategy & Growth

• Lead GumGum’s renewal business by ensuring clients receive an industry-leading end-to-end experience.
• Build strategic, long-lasting relationships with key GumGum clients.
• Support Sales by managing and executing strategic sales opportunities and discovering incremental growth opportunities across existing campaigns and accounts.
• Take ownership of the Quarterly Business Review (QBR) process for key strategic accounts.
• Maintain deep industry knowledge of ad trends to capitalise on revenue and growth opportunities.

Campaign Execution & Operational Oversight

• Oversee the Ad Operations and Account Management teams to ensure the proper implementation and management of sold campaigns.
• Responsible for optimising ad delivery to fulfil revenue goals, overseeing day-to-day tasks like pacing, forecasting, and revenue tracking.
• Lead internal pod meetings by setting the agenda and goals to ensure alignment on client success metrics across the operations department.
• Oversee the implementation of GumGum’s advertising products and technologies for both direct and programmatic campaigns.

主な職務内容

　戦略的リーダーシップおよびチーム育成

• 高い成果を出すチームを構築するため、人材の採用・維持・育成・モチベーション管理
  すべてのチームメンバーに対し、メンターシップ、能力開発の指導、キャリアプランニングを提供します。
• 「プレイヤー兼コーチ」としての役割
  GumGumの業務プロセスと潜在的な問題点を深く理解するため、国内の最も戦略的なキャンペーンの一部を自ら担当・管理します。
• チーム全体の健全性をモニタリング
  これには、稼働率、満足度、成果、後継者育成計画が含まれます。
• 一貫したプロセス改善の推進
  チームのための関連ポリシーを策定します。国ごとの共通点と相違点を理解し、業務効率とローカライゼーションのバランスを維持します。
  
  

　グローバルとの連携およびローカル戦略

• 日本市場に最適化したオペレーション戦略の策定と実行
  マネージングディレクター、セールスチーム、およびリージョンリーダーと連携し、日本市場の特性に合わせたオペレーション戦略を立案・実行する。
• 新サービスの円滑な導入と立ち上げの推進
  新サービスの国内導入をリードし、日本市場への定着とスムーズな立ち上げを推進する。
• 日本とグローバルチーム間の主要な連絡窓口としての役割
  日本オフィスを代表し、本社や各リージョン拠点(AM・アドオペレーション部門)との情報共有や調整を一手に担う。
• グローバルなベストプラクティスをローカライズと本部との連携
  グローバルの成功事例を日本市場に合わせて最適化(ローカライズ)する。同時に、本部のカウンターパートと協力して現場のフィードバックを共有し、課題解決を図ることで日本国内での効果的な施策実施を確実なものにする。
  
  

　クライアント戦略および成長

• リピートビジネスの牽引
  業界をリードするエンドツーエンドのサービスを確実にクライアントへ提供することで、既存クライアントとの継続を主導する。
• 戦略的かつ長期的なクライアント関係の構築
  主要クライアントとの間に、強固で長期にわたる戦略的パートナーシップを築く。
• セールスチームへの支援とアップセルの機会創出
  戦略的な商談の管理・実行においてセールスを支援する。また、実施中のキャンペーンや既存アカウントから、さらなる予算拡大/増額の機会を発掘する。
• QBR(四半期定例会)プロセスの主導
  主要な戦略的アカウントにおけるQBRプロセスの全責任を担い、実行を管理する。
• 広告業界の最新トレンドの把握と収益機会への活用
  広告業界のトレンドに関する深い知識を常に維持し、収益向上や成長の機会へと繋げる。
  
  

　キャンペーン実行およびオペレーション管理

• キャンペーンの適切な実装と運用管理の監督
  アドオペレーションおよびアカウントマネジメントの両チームを統括し、受注したキャンペーンが適切に配信・管理されるよう監督する。
• 収益目標達成に向けた広告配信の最適化
  収益目標の達成に向けて広告配信の最適化に責任を持つ。ペース管理、着地予測、収益追跡などの日常業務を管理する。
• 社内会議の主導
  オペレーション部門全体でクライアントのKPIに関する連携を確実にするため、議題と目標を設定し、チームミーティングを主導します。
• 広告プロダクトおよびテクノロジーの実装監督
  ダイレクトキャンペーンとプログラマティックキャンペーンの両方において、GumGumの広告プロダクトやテクノロジーが正しく導入・運用されるよう監督する。

Skills You'll Bring

• BS/BA Degree or relevant experience in digital advertising
• At least 6 years of experience in digital advertising, preferably combining experience in project management/operations and Account Management/Media Planning. Experience in trafficking, optimising, and pacing digital advertising campaigns. 
• 4+ years of direct management or mentorship of individual contributors
• Language: Business-level Japanese and business-level English proficiency.
• Industry Knowledge: Proficient with online advertising terms, concepts, and revenue models.
• Technical Proficiency: Intermediate skills in PowerPoint, Excel, and Word.
• Communication: Excellent written and verbal communication skills.
• Stakeholder Management: Ability to manage various internal and external stakeholders while delivering on client expectations.
• Drive: High energy level and enthusiasm for digital technology; Team player and Self-starter.
• Leadership: Confident and passionate about leading teams and mentoring team members.
• Adaptability: Flexible attitude; proven ability to accommodate evolving responsibilities.
• Resilience: Able to balance competing demands in a high-pressure environment to deliver on deadlines.
• Problem-Solving: Patience and the ability to find solutions in difficult scenarios while remaining calm.

応募要件

• 学士号(BS/BA)、またはデジタル広告業界における同等の実務経験。
• デジタル広告業界における6年以上の実務経験。プロジェクト管理/運用とアカウント管理/メディアプランニングの経験を兼ね備えていることが望ましい。デジタル広告キャンペーンのトラフィック管理、最適化、ペース管理の経験。
• 4年以上のチームリーダーまたはマネージャー経験(メンバーの直接的な評価・育成、あるいはメンターとして後輩を指導した経験)。
• 言語： ビジネスレベルの日本語とビジネスレベルの英語能力が望ましい
• 業界知識： オンライン広告の用語、概念、収益モデルに精通していること。
• PCスキル： PowerPoint、Excel、Wordの中級レベルのスキル。
• コミュニケーション： 優れた文章作成能力および口頭でのコミュニケーション能力。
• ステークホルダー管理： クライアントの期待に応えつつ、社内外の様々な関係者と円滑に連携・調整できる能力。
• 推進力/意欲： デジタルテクノロジーに対する高い熱意とエネルギーを持ち、自走できる(セルフスターター)と同時に、チームプレーヤーとして周囲と協力できる方。
• リーダーシップ： 自信と情熱を持ってチームを率い、メンバーの育成やメンタリングに取り組める方。
• 柔軟性： 変化に対して柔軟な姿勢を持ち、状況に応じて進化する役割や責任にも柔軟に対応できる方。
• 適応力・精神力： プレッシャーのかかる環境下でも、優先順位が競合する複数の業務をバランスよくこなし、期限内に成果を出せる方。
• 問題解決能力： 困難な状況においても冷静さを保ち、粘り強く解決策を見出せる方。

What We Offer

Learn about our benefits & perks package at gumgum.com/benefits. If you'd like additional information, your recruiter can share more specifics during the hiring process!

福利厚生について

弊社の福利厚生パッケージについては、gumgum.com/benefitsからご確認いただけます。更に詳しい情報が必要な場合は、採用担当者が選考プロセス中に詳細をご案内いたします。

Job Details

• 💼 Revenue team 
• 📍 Japan
• 🕜 Full-Time Remote
  
• 🌐 Fluent in English and Japanese

What You Will Do

As a Regional Sales Manager, you are primarily responsible for managing a team of about 3 reps who are able to consistently achieve quota.

• Develop a best in class sales organization and get the team of reps to maximize sales revenue and meet or exceed set target
• Develop specific plans with the reps to ensure sales growth both long and short-term
• Work closely with reps on deal execution and assist with the closing of key opportunities
• Assist the team by demonstrating own market knowledge and product expertise on demos with partners or prospects and join various calls with external parties 
• Ensure that reps clearly understand the amount of funnel necessary to sustain success and work closely with reps on demand creation activities
• Measure and manage key business KPIs and ensure that reps are able to clearly understand the definition of success
• Run various team calls and other internal calls to ensure team alignment and clear expectations
• Run weekly forecast calls that allow for an accurate monthly and quarterly sales forecast
• In absence of Head of Sales for the region, liaise with the sales reps on specific pricing of customised deals by market
• Identify missing or out-dated processes that need to be developed or redesigned, and create best best practices to improve sales process by working closely with Sales Operations to make it easier for reps to sell
• Work closely with field marketing and corporate marketing to ensure a strong communication and collaboration between the two teams to maximize the performance of the lead funnel 
• Work in other lines of business (marketing, product, sales operations, customer success, service delivery) to ensure the smooth sales processes, long term success of our customers, maintaining a high retention rate 

Where You Will Have Impact 

• Work with our in-house talent acquisition manager to recruit, hire and train new team members
• Foster your team’s growth through development planning, performance management, collaborative work, and real-time feedback and coaching that promotes individual success and long term retention.
• Focus on weekly one-on-ones that help sales reps develop in all areas of sales success and personal growth
• Work closely with Sales Operations and Sales Enablement Manager to identify slow ramping or low performing reps and develop individual plans to improve performance
• Be a culture carrier, understand and promote that values that have made Lighthouse a long term success
• Be a motivator, ensure that reps have a clear understanding of our vision, mission and values and that they exhibit them as they work with prospects and customers
• Be able to effectively and objectively implement performance improvement plans and ensure that reps have a clear understanding of their performance

About our team

You’ll join a global Revenue team of 150+ sales professionals across 24 countries. Our team works across the full Lighthouse product suite, helping hotels, chains, and hospitality groups achieve their commercial goals. It’s a collaborative, high-energy environment with real opportunities for career growth and the chance to learn from experienced leaders as we continue to expand our market share.

What’s in it for you?

• Flexible time off: Autonomy to manage your work-life balance.
• Career development: Workshops, frameworks, and training to maximize your professional potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• 5+ years as a sales manager of at least 6 reps (AE/BDM)
• Leadership skills that motivate reps to go the extra mile for you
• Proven experience in working in international environment
• Successful track record of achieving quota as a sales rep
• Successful track record of target setting and helping a team of reps attain quota
• Proven experience with SalesForce, or other CRM systems and related sales tools
• Excellent analytical, problem solving and troubleshooting skills 
• Strong overall business and people skills, including planning, presentation skills, sales skills;
• Excellent communication skills, including the ability to teach, coach, mentor and motivate individual reps and with others in the company
• Selling to the hospitality and SaaS industry is a strong plus
• You are fluent in English and Japanese. Any other (South) East-Asian language is a plus! 

You will have the opportunity to shape, mold, and impact how fast we grow, the way we’re viewed, and the candidate experience. We are looking to hire a Recruiter who will be responsible for finding the best talent; you will be the face of recruiting at Datadog! You will be the first point of contact for new candidates in the hiring process, playing a critical role in identifying great candidates, telling the Datadog story and ultimately turning great candidates into great employees.  

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:  

• Find qualified talent for our open roles via sourcing, job posts, referrals, and agencies
• Screen candidates to ensure their qualifications match the open roles
• Collaborate with leadership to design or streamline interview processes 
• Ensure follow up and closure for all interviewed candidates
• Negotiate compensation with qualified candidates
• Enhance our recruitment process through training interview teams
• Leverage Greenhouse to track candidate progress through funnel, resurface existing talent, and keep consistently clean data for reporting 
• Ensure candidates have an excellent interview experience - regardless of outcome

 Who You Are:  

• Experienced in full-lifecycle recruiting, with 2-5 years either in-house or in a staffing agency environment
• A sourcing master in your ability to identify where top talent lives
• Autonomous with a demonstrated ability to work independently and simultaneously on multiple positions
• Exceptional at selling value proposition, negotiating and closing great candidates 
• Skilled at operating with a sense of urgency in all stages of the recruiting cycle
• Able to successfully navigate an ever-changing process

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities 
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

The Senior Manager, Customer Success - Japan will be responsible for leading and managing HubSpot's Japanese-speaking Upmarket and Scaled teams while driving strategic customer success initiatives across the JAPAC region. This role requires exceptional leadership skills, deep customer success expertise, and native-level Japanese fluency to ensure our Japanese customers receive world-class support and strategic guidance. The position reports directly to the Director, Upmarket Customer Success in JAPAC (based in Sydney) and is a leader of leaders.

This is a senior leadership role requiring an individual who can build and scale high-performing teams, navigate complex customer relationships in the Japanese market, and drive strategic initiatives that impact customer outcomes and business growth. This position brings strategic oversight, team leadership, and operational excellence to our most important Japanese customer relationships.

In this role, you'll get to:

Team Leadership & Development:

• Lead, mentor, and develop a team of managers and some individual contributors across Upmarket and Scaled functions
• Build and scale teams to support a growing Japanese customer base and evolving business needs
• Establish performance metrics, goals, and development plans for team members
• Foster a culture of customer obsession and continuous improvement within the Japanese CS teams

Strategic Customer Success Management:

• Oversee customer success strategies for Japanese enterprise and mid-market accounts
• Drive customer retention, expansion, and advocacy initiatives across the Japanese market, owning and managing revenue for the team in Japan
• Analyze customer health metrics and develop action plans to improve customer outcomes
• Partner with Japanese customers on strategic initiatives and business transformation projects

Cross-Functional Collaboration:

• Work closely with Sales, Marketing, Support and Product teams to ensure a seamless customer experience
• Collaborate with global Customer Success leadership on best practices and strategic initiatives
• Partner with JAPAC leadership team on regional growth strategies and market expansion
• Coordinate with Product and Engineering teams on Japanese market requirements and feedback

Operational Excellence:

• Develop and refine processes for customer success operations in the Japanese market
• Analyze team performance metrics and drive continuous improvement initiatives
• Implement scalable solutions for customer onboarding, adoption, and expansion
• Support pricing and packaging decisions specific to the Japanese market

We are looking for people who:

• Have 7+ years of experience in customer success, account management, or related customer-facing roles
• Have 4+ years of people management experience, preferably leading Customer Success management teams (second-line management)
• Native-level Japanese fluency and business-level English proficiency
• Have demonstrated success building and scaling customer success programs
• Are comfortable managing complex customer relationships and high-value accounts
• Have strong analytical skills and experience with customer success metrics and KPIs
• Can work effectively in a fast-paced, high-growth SaaS environment
• Have experience with change management and driving organizational alignment
• Are comfortable operating across time zones and collaborating with global teams
• Have owned and managed a revenue number

What You'll Bring:

The ideal candidate will have a strong background in customer success leadership within a SaaS company, with specific experience managing teams and driving customer outcomes in the Japanese market. You should be comfortable operating in ambiguous situations, making strategic decisions, and driving results through team leadership and cross-functional collaboration.

This role offers the opportunity to directly impact HubSpot's growth in the Japanese market while building and leading a world-class customer success organization. You'll work closely with regional leadership, cross-functional teams, and our most important Japanese customers to ensure exceptional outcomes and continued business growth.

Language Requirements: Native or near-native fluency in Japanese is required. Strong English communication skills are also essential for collaboration with global teams.

Location: This role is based in our Tokyo or Singapore office with regular collaboration with JAPAC leadership in Sydney.

直販営業 (101名~500名規模企業担当) / Growth Specialist (Direct Sales)

HubSpotでは、何百万もの組織の成長を支援するというミッションを掲げています。このミッションを遂行するために、私たちはカルチャーコードを大切にしてきました。 

HubSpotの営業チームは、主に電話/Web会議を通じて、お客様に組織成長の為のソリューションの提案、HubSpotの価値を提供し販売する役割を担っています。対象となる企業は、Small Business (従業員数100名以下）/Mid Market(101-500名)/Corporate（501名以上）の3セグメントに分かれている中で、今回はMid Market担当の募集を行なっています。

私たちは、従業員がどこにいても最高の仕事ができると感じられる会社を作りたいと考えています。 HubSpotのオフィスは 東京にありますが、この営業のポジションは、日本全国どこでもリモートワーク可能な柔軟な勤務形態となっています。

この役割では、以下のことが求められます。

• 常に月次の目標売上額(Monthly Recurring Revenue-MRR) 以上の達成
• 新規開拓：
• 新規商談の創出〜クロージングまで
• インバウンドリードをフォローアップする
• 既存のお客様へのアップセル/クロスセル
• HubSpotが提唱するインバウンドの世界観・ソリューションを広めるためのエキスパート・エバンジェリストになる
• 社内の関連部門(マーケティング部門やSE部門等）と協力し、拡販のための戦略策定
• HubSpotのユニークな文化をベースに働きがいのある組織を推進するための思考、戦略、アイデアを提供する

求める人物像

• 営業チームにおいて、常に目標を上回る成果を上げた経験
• 5年以上のSaaSまたはウェブ/IT製品の営業経験
• 複数のステークホルダー（ビジネスオーナー、マーケティング担当者、その他のエグゼクティブ）を巻き込んだ複雑な商談（取引）経験　
• 目標達成への意欲
• 優れたコミュニケーション能力
• クロージングスキル・経験
• 日本語でのビジネス経験

POS-P252

We are a team of enthusiastic Solutions Engineers working from different offices and remotely across the globe. We support each other and we share our knowledge - within our own team but also across the global Presales organisation at HubSpot. We strive to do this in a psychologically safe and inclusive environment where everybody’s opinion is equally valued and heard and where we have some fun along the way :-). As our CTO and Co-founder Dharmesh Shah said during his keynote at INBOUND 2020: "Diverse teams are the best performing teams!". You might also find the following article interesting from our EMEA SE manager: How we value Diversity in Pre-sales.

We are looking for someone who knows how to collaborate well in a team environment, who is sensitive to clients’ needs and who can develop relationships. In this role, you will mostly work with our sales teams but also with many other stakeholders, incl. our Solutions Architect, local sales leadership, our post-sales technical consultants and our regional solutions partners. 

Life at HubSpot is certainly busy and it can be a bit hectic sometimes but we respect the boundaries people set for themselves to manage both life and work. You might enjoy this short video on Linkedin by Dan, the manager of the JAPAC SE team, about how much this flexibility means to him as a parent.

In this role, you will:

• Work closely with our Account Executives in the selling team to solve the prospects needs pre-sales
• Develop strategies with our Account Executives to understand how to help their customers/prospects 
• Strategically manage complex uses cases and the stakeholders on a deal
• Lead and drive technical pre-sales conversations around integration and data migration
• Provide valuable feedback to our product team by being the voice of the prospect
• Coach the sales teams on HubSpot’s functionalities to help come up with strategic value-oriented solutions for our prospects
• Collaborate with other SEs across the globe on local, regional and global initiatives and projects

What are the role requirements?

• Excellent reading and writing communication skills in Japanese and English (verbal communication is not necessary required)
• Experience in a customer-facing role
• For example as a Pre-Sales Consultant, Solutions/Sales Engineer or as an Implementation, Onboarding or Technical Consultant or in a technical sales role. 
• Ability to conceptually understand technical concepts and overall technologies 
• Such as how API works and backend/front end systems

Who succeeds in this role?

• A team player who loves autonomy in their role with great collaboration and communication skills
• Someone who is curious, eager to learn, and open to admitting mistakes #growthmindset
• Someone who exemplifies HEART
• Someone who is great at time management
• A problem solver with a consultative and strategic mindset
• Someone with a business and value-oriented mindset

We don’t expect you to be an expert at everything. Extensive on-the-job training will be provided to the successful candidate.

POS-P156

直販営業 (500名〜規模企業担当) / Growth Specialist (Direct Sales)

HubSpotでは、何百万もの組織の成長を支援するというミッションを掲げています。このミッションを遂行するために、私たちはカルチャーコードを大切にしてきました。 

HubSpotの営業チームは、主に電話/Web会議を通じて、お客様に組織成長の為のソリューションの提案、HubSpotの価値を提供し販売する役割を担っています。対象となる企業は、Small Business (従業員数100名以下）/Mid Market(101-500名)/Corporate（501名以上）の3セグメントに分かれている中で、今回はCorporate担当の募集を行なっています。

私たちは、従業員がどこにいても最高の仕事ができると感じられる会社を作りたいと考えています。 HubSpotのオフィスは 東京にありますが、この営業のポジションは、日本全国どこでもリモートワーク可能な柔軟な勤務形態となっています。

この役割では、以下のことが求められます。

• 常に月次の目標売上額(Monthly Recurring Revenue-MRR) 以上の達成
• 新規開拓：
• 新規商談の創出〜クロージングまで
• インバウンドリードをフォローアップする
• 既存のお客様へのアップセル/クロスセル
• HubSpotが提唱するインバウンドの世界観・ソリューションを広めるためのエキスパート・エバンジェリストになる
• 社内の関連部門(マーケティング部門やSE部門等）と協力し、拡販のための戦略策定
• HubSpotのユニークな文化をベースに働きがいのある組織を推進するための思考、戦略、アイデアを提供する

求める人物像

• 営業チームにおいて、常に目標を上回る成果を上げた経験
• 7年以上のSaaSまたはウェブ/IT製品の営業経験
• 複数のステークホルダー（ビジネスオーナー、マーケティング担当者、その他のエグゼクティブ）を巻き込んだ複雑な商談（取引）経験　
• 目標達成への意欲
• 優れたコミュニケーション能力
• クロージングスキル・経験
• 日本語でのビジネス経験

HubSpot seeks a Business Development Representative (BDR) to join our Japan sales team.

This is a great opportunity to be our BDR team and position yourself for excellent opportunities for career growth. We’re looking for hard-working, competitive and self-motivated individuals who have already in similar roles and who want to grow their career in our fast-paced sales organization.

HubSpotでは、日本の営業チームに加わるインサイドセールス(BDR)を募集しています。
HubSpotのBDRチームとして、キャリアアップを目指す絶好のチャンスです。HubSpotでは、自発的かつ勤勉で競争力がある方、そして、ペースの速い営業組織で将来的にAccount Executiveとしてのキャリアアップを目指す方を求めています。

In this role, you will:

• Conduct high volume prospecting activities to generate qualified leads (between 40 and 60 calls per day)
• Source and research about companies in different segments in order to identify potential opportunities.
• Work closely and collaboratively with assigned Sales Representatives (GS & PS) to develop and implement appropriate prospect strategies and plans
• Work internally with the sales management and marketing teams to ensure proper quality and quantity of demonstrations
• Schedule online product demonstrations for an assigned Sales Representative
• Conduct needs assessments calls with specific prospects as assigned

この職務では、以下のことを行っていただきます：

• 適格なリードを獲得するための大量の見込み客開拓活動（1日あたり40～60件）
• 潜在的なビジネスチャンスを特定するため、さまざまなセグメントの企業について情報収集とリサーチを行う。
• 担当営業（GSおよびPS）と緊密に連携し、適切なプロスペクト戦略と計画を策定・実施する。
• 社内の営業管理チームやマーケティングチームと連携し、適切な質と量のデモンストレーションを行う
• 担当営業担当者のオンライン製品デモンストレーションのスケジュール管理
• 割り当てられた特定の見込み客とのニーズ評価コールの実施

 You must have:

• Track record of high achievement
• Excellent written and verbal communication skills
• Previous successful sales experience OR a strong desire to begin a sales career
• The ability and desire to work in a fast-paced, challenging environment with peers who challenge you to be better
• The desire to meet and exceed measurable performance goals
• Naturally curious and passionate
• The technical aptitude to master our sales tools
• A keenly developed competitive nature
• "One-speed" energy with a highly self-driven sense of motivation
• The ability to deal with and thrive on objections and rejection on a daily basis
• Japanese: Native level (required)

必須条件

• これまでに高い実績を残している方
• 優れた文書および口頭でのコミュニケーションスキル
• 営業経験のある方、または営業職に就きたいという強い意欲のある方
• スピード感があり、やりがいのある環境で、より良い仕事を目指す仲間と共に働く能力と意欲
• 測定可能な業績目標を達成し、それを超える意欲
• 好奇心旺盛で情熱的な方
• HubSpotの営業ツールを使いこなす技術的適性の取得が出来る方
• 競争心が高い方
• 高いレベルで自走するためのエネルギーとモチベーションを持った方
• 日常的に異論や拒絶に対処し、それを克服する能力
• 日本語：ネイティブレベル、英語：問わない

In exchange you will get:

• Flexible Time Off policy and flexible work arrangements
• Comprehensive Health Care Coverage
• Access to Employee Stock Purchase Plan (ESPP)
• Comprehensive New Hire Onboarding & Training Program
• Training (Tuition) Reimbursement
• Free Books Program
• Primary Caregiver Leave for a minimum of 16 weeks and Secondary Caregiver Leave for 6 weeks  
• Five Year Sabbatical
• Annual Fitness Reimbursement
• HubSpot culture is driven by a shared passion for our mission and metrics. It is a culture of amazing, growth-minded people whose values include using good judgment and solving for the customer. Employees who work at HubSpot have HEART: Humble, Empathetic, Adaptable, Remarkable, Transparent.

このポジションで働くメリット：

• フレキシブル有給休暇制度とリモートワーク制度
• 従業員株式購入プラン (ESPP) 
• 包括的な新入社員のオンボーディング＆トレーニングプログラム
• 年間学習補助金プログラム
• 無料図書プログラム
• 育児休業：最低16週間のプライマリーケアギバー休暇と6週間のセカンダリーケアギバー休暇  
• 勤続５年でのサバティカル（長期有給休暇制度）
• 年間フィットネス補助金プログラム
• HubSpot の文化は、当社のミッションと指標に対する共通の情熱によって支えられています。適切な判断を下し、顧客のために解決することを価値観とする、成長意欲のある素晴らしい人々が集まる文化です。HubSpotで働く社員は、HEART: Humble, Empathetic, Adaptable, Remarkable, Transparent（謙虚さ、共感性、適応性、卓越性、透明性）を持っています。

Marketer | Field Marketing - Japan

We are seeking a Marketer who will develop and execute HubSpot's Field Marketing strategy in Japan through high-impact in-person and virtual events that drive pipeline growth and customer engagement, in particular targeting the Small Business and Mid-Market segments. This role requires someone who thrives at the intersection of sales collaboration, event production, and experiential marketing - someone who can create memorable in-person and virtual experiences that drive meaningful business relationships and pipeline growth. 

You'll be building and scaling our field marketing presence while serving as the primary marketing contact for Japan BDR (Business Development Reps), Sales and Customer Success Teams. The ideal candidate is a hands-on event marketer who excels at logistics coordination, stakeholder management, and creates memorable brand experiences that convert to measurable business results.

You will work closely with our APAC and global marketing teams to share learnings from the Japan market while adapting global field marketing best practices for local success.

Responsibilities:

• Develop and execute in-person and virtual event strategy for Japan, including trade shows, prospect roundtables, third party events, and group demos, to drive sales pipeline, revenue, and brand awareness targeting Small Business and Mid Market segments
• Own the end-to-end process for field marketing events, including content creation, speaker coordination, logistics management, and vendor relationships
• Serve as the primary marketing contact for Japan BDR, Sales and Customer Success Teams on event-related initiatives, managing event invitations, attendance coordination, and ensuring active participation in field marketing programs
• Collaborate closely with Revenue Marketing and Integrated Marketing colleagues to share local market insights and ensure effective execution of integrated campaigns
• Track and analyze performance on deals, pipeline, and MRR generated through field marketing initiatives, identifying opportunities for continuous improvement

Qualifications:

• Native Japanese speaker with business-level English proficiency and excellent communication skills in both languages
• 3~5 years of B2B marketing experience with proven track record in hands-on event execution and field marketing, ideally within SaaS environments, with demonstrated ability to set event strategy and prioritize initiatives based on business impact
• Strong relationship-building skills with BDR and Sales Teams, with demonstrated ability to work collaboratively in cross-functional environments
• Exceptional project management and logistics coordination abilities for managing multiple simultaneous events with strong attention to detail
• Hands-on experience with event logistics including venue sourcing, vendor negotiations, catering coordination, and on-site event management
• Comfortable being on-site at events in Tokyo, Osaka, or other cities, managing real-time adjustments, and ensuring flawless attendee experiences
• Experience building speaker programs, recruiting executive speakers, and coordinating customer testimonials and panels
• Self-starter with proven ability to independently manage end-to-end event production including vendor relationships, venue negotiations and on-site execution in the Japanese market
• Data-oriented with ability to track event performance, pipeline attribution, and optimize programs based on measurable results

What You'll Be Doing Day-to-Day:

• Planning and executing in-person and virtual events from venue selection and vendor negotiations to on-site coordination and post-event follow-up
• Collaborating within the Marketing Team, as well as BDR and Sales Leaders, on event strategy, target account selection, invitation lists, and team engagement
• Managing speaker recruitment, rehearsals, and customer panel coordination for high-quality program delivery
• Coordinating with vendors, venues to ensure smooth event execution and exceptional attendee experiences
• Conducting post-event debriefs with BDR and Sales Teams and analyzing attendee feedback to continuously improve event quality

What Makes This Role Exciting:

• [Boots-on-the-Ground Impact] You'll be the regional operator who brings marketing programs to life in Japan, creating memorable brand experiences that directly drive pipeline and customer engagement. You'll own the complete event lifecycle from concept to measurable business results.
• [Strategic Sales Partnership] Working as the primary event marketing partner for Japan SB and Mid-Market BDR and Sales Teams, you'll build strong relationships that bring prospects and customers together for meaningful conversations, accelerate deal cycles and strengthen customer relationships.
• [Regional Influence] Your field marketing successes in Japan will be shared across APAC and globally within HubSpot, positioning you at the forefront of field marketing innovation while showcasing what works in the unique Japanese B2B market.

We welcome diverse perspectives and encourage applicants to apply even if your experiences don't perfectly align with every requirement.

At Asana, our sales team is on a mission to build long-term, profitable customer relationships by helping teams do their best work. We do this through a land-and-expand, bottom-up enterprise model—starting with small, successful teams and partnering with them as they grow into larger, strategic customers.

As a manager for the SMB and Corporate AEs in Tokyo, you’ll lead a high-impact team at a critical moment in the customer journey. Your team engages prospects and early-stage customers at scale, driving adoption, engagement, and expansion while laying the foundation for long-term success with Asana.

This is a hands-on leadership role for someone who loves building teams, coaching talent, and scaling smart, repeatable sales motions in a fast-moving environment.

This role is based in our Tokyo office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Thursday and one additional day of choice, which may be determined by your team. Most Asanas have the option to work from home on the two other weekdays they are not in office. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve:

• Lead, coach, and inspire a team of 6–10 SMB and Corporate Account Executives to consistently achieve and exceed quota
• Provide hands-on coaching, deal support, and feedback to accelerate the development of junior sales talent
• Foster a culture of collaboration, accountability, and continuous improvement
• Streamline and operationalize sales processes to improve efficiency, productivity, and scalability
• Implement best practices and tools across the sales motion, leveraging platforms such as Salesforce, Clari, Outreach, and Pocus
• Build and evolve processes that support future growth and scale
• Lead strategic planning for your team, including territory design, deal strategy, and enablement
• Run forecasting calls and deal reviews, delivering accurate monthly and quarterly forecasts
• Identify risks and opportunities early and adjust strategy to hit business goals
• Partner closely with SDRs, Sales Programs, Solutions Consulting, and other cross-functional teams to deliver a seamless customer experience
• Help identify and overcome technical, educational, and competitive obstacles to growth

About you:

• Fluency in written and spoken Japanese is a must, fluency in English is a plus
• You’re a sales leader who thrives in ambiguity, loves coaching, and is excited by the challenge of building scalable sales motions.
• 2+ years of experience leading Account Executives in a quota-carrying sales environment
• A strong track record as an individual contributor, consistently achieving or exceeding quota
• Experience leading fast-paced teams in dynamic, evolving environments
• Strong business acumen, sound judgment, and a bias for action
• A passion for coaching, developing world-class talent, and staying close to the customer
• Creative problem-solving skills and a willingness to challenge the status quo
• Experience building pipeline through effective prospecting strategies
• Familiarity selling to Marketing, Sales, Operations, HR, and IT/Collaboration teams
• Experience in Product-Led Growth and/or Sales-Assisted business models
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

#LI-Hybrid #LI-KR2

Overview:

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. 

Interview Process: 

• Meet your Guidepoint Recruiter! 
  • Initial Candidate Screen 
• Meet the Guidepoint Teams! 
  • Hiring Manager Interview 
• Hiring Team Interview 
• Mock Assessment
  • Complete a stimulated client request and gain more insight into the role 
• Mock Review Interview
• Interview Process Outcome 

Who We Are: 

• Team-oriented and collaborative 
• Hard-working professionals who strive for excellence 
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients 
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint 
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. 

What you will own: 

•  Work with Project Managers and other team members to develop strategies for satisfying each client project request 
• Operate in a sales environment to identify the best experts to join our network who provide consultant for client projects 
• Utilize LinkedIn, press releases, case studies and the internet to identify the best experts for clients to get their strategic or investment questions answered 
• Screen experts for their suitability for specific client projects and create professional profiles for client consideration  
• Operate with a global teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors  

Experience you will bring:

• Bachelor’s degree or above 
• Previous internship, volunteering or extracurriculars

Skills you will bring:

• Desire to work in a sales/ lead generation role that is KPI and metrics-driven 
• Ability to work in a fast-paced entrepreneurial environment 
• Excellent time management and organizational skills 
• Outgoing personality with the ability to speak with people at all professional levels 
• Intellectual curiosity and desire to learn 
• Excellent written and verbal communication skills in Japanese and English 
• Demonstrated ability to work both individually and as part of a team 

What We Offer: 

Client Service Associates can earn up to ¥7,180,000 (for strong performance) over a twelve-month period. The compensation package consists of an annual base salary which includes a fixed overtime allowance, and variable compensation linked to individual performance.

• Hybrid work environment, 2 days work from home 
• International exposure to the global Guidepoint client service teams 
• Monthly commissions paid in USD 
• Generous paid annual leave 
• Casual and entrepreneurial work environment 
• Social and team-building events 
• Central office location in Marunouchi, located near Otemachi and Tokyo stations

About Guidepoint:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-JL1

#LI-Hybrid 

Overview:

The Strategic Research team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions.

The Intern will work alongside Associates, Research Managers and Project Managers in the Strategic Research team to support them with delivery on multiple projects in different industries. If you enjoy learning about different industry sectors and the opportunity to hone your communication and interpersonal skills; then look no further. 

Who We Are: 

• Team-oriented and collaborative 
• Hard-working professionals who strive for excellence 
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients 
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint 

What You’ll Do:

• Data entry and updating of the CRM database
• Assist in onboarding administration and compliance of top industry subject matter experts into the Guidepoint network
• Assist the team and Project Managers with other administration and / or operational tasks
• Coordination of phone consultation sessions for subject matter experts in Japan
  
• Assist with occasional industry research across multiple sectors based on project needs in the team
• Assist the Strategic Research team with their outreach strategy to approach relevant subject matter experts
• Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint colleagues

What You Have:

• High level fluency in both Japanese and English
• Must be able to work at least 3 days a week and commit to a minimum of 3 months
  
• Pursuing a Bachelor's degree and above
  
• Intellectual curiosity and desire to learn
• Hard working and diligent
• Ability to work independently
• Strong written and verbal communication skills
• Ability to work in a fast-paced entrepreneurial environment
• Effective time management skills

 Skills You Will Learn:

• Project / Time Management 
• Innovative / Strategic Problem Solving 
• Public Speaking / Elevator Pitches 
• Business acumen

 What We Have: 

• Flexible work arrangement
• Development opportunities through the LinkedIn Learning platform
• Casual and entrepreneurial work environment 
• Social and team-building events 
• Central office location in Otemachi, located near Otemachi and Tokyo stations

 Interview Process: 

• Meet your Guidepoint Recruiter! 
  • Virtual Initial Candidate Screen 
• Meet the Guidepoint Teams! 
  • Virtual Hiring Manager Interview
  • Onsite HR Interview
• Interview Process Outcome

About Guidepoint:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-JL1

#LI-HYBRID 

Our Recruitment Team & Our Values 

Guidepoint’s Recruitment team is an integral part of a company that prides itself on identifying the most qualified person for the job. Our team focuses on maintaining integrity and promoting diversity, highlighting our dedication to creating an environment where every candidate is treated equitably, regardless of their background.   

By utilizing innovative sourcing techniques, attending campus events, and expanding our brand presence, we attract and hire top talent from all over the world. The team consists of 35+ high-performing individuals from various backgrounds who work across 3 continents and 9 countries to make impactful hires for every department at Guidepoint.   

Your Role

We are seeking a highly skilled and strategic Senior Recruiter to manage and drive end-to-end hiring for our Tokyo office. This individual will play a critical role in building our talent pipeline, elevating our employer brand, and ensuring we attract, assess, and hire top-tier talent.

A Day in Your New Role:  

• Own full-cycle recruitment for our Japan hirings across different departments, including sourcing, direct candidate outreach, interviewing, and offer management
• Develop and execute recruitment strategies aligned with business goals
• Build and maintain relationships with hiring managers across multiple departments
• Partner with hiring managers to forecast hiring needs, improve quality of hire, and drive a collaborative, consistent hiring process
• Implement data-driven recruitment practices and track key metrics (time to hire, offer acceptance rate, quality of hire, etc.)
• Collaborate with the Global TA team to standardize processes and share best practices across regions

What You Have: 

• Bachelor’s degree in Human Resources, Business, or related field 
• 2 to 3+ years of experience in full-cycle recruiting, in-house or agency
• Native fluency in Japanese
• Business level proficiency in English
• Strong project management and communication skills 
• Data-driven mindset: use of metrics (quality of hire, candidate experience, offer acceptance rate) to refine strategies
• Proficiency with ATS platforms (Greenhouse preferred)
• Ability to work cross-functionally and manage competing priorities in a fast-paced environment 

What We Offer: 

• Competitive compensation
• Employee medical coverage
• Central office location
• Entrepreneurial environment, autonomy, and fast decisions
• Casual work environment

ABOUT GUIDEPOINT: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-hybrid

#LI-CD1

We are looking for a Recruiting Sourcer to play a key role in the continued growth and success of Datadog by finding exceptional talent. The Recruiting Sourcer will partner closely with Recruiters to develop creative and tailored strategies to engage passive candidates. You will be the first point of contact for new candidates in the hiring process, playing a critical role in identifying great candidates and telling the Datadog story.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Generate and maintain active and passive candidate pipeline for complex, hard-to-fill positions using various sources such as: LinkedIn Recruiter, Gem, Sourcing Campaigns, Google X Ray searching, previous event attendee lists, etc.. 
• Amplify and champion job openings internally and work with our employee base to find hidden talent in their networks. 
• Develop and implement strategic sourcing plans and track progress throughout the search to be shared with stakeholders
• Use your own research to get creative on where to find talent that otherwise might stay off the radar including diverse talent
• Map out the talent market, keeping a pulse of talent flow, market attrition, and which companies employ the talent we are after 
• Specialize in event/project management, messaging analysis, creative prospecting, and stakeholder engagement 

Who You Are:

• An established Recruiter or Sourcer with 3+ years of experience working for a search firm or in-house recruiting team for high volume recruiting
• An individual with a high sense of urgency, strong communication skills and detail-oriented
• Tenacious and passionate about sourcing and engaging candidates 
• Able to work independently and simultaneously on multiple roles
• An individual with a proven track record of engaging talent through tools with an ability to turn passive prospects into candidates 
• Creative, innovative, intellectually curious and results driven

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities 
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

You will have the opportunity to shape, mold, and impact how fast we grow, the way we’re viewed, and the candidate experience. We are looking to hire a Recruiter who will be responsible for finding the best talent; you will be the face of recruiting at Datadog! You will be the first point of contact for new candidates in the hiring process, playing a critical role in identifying great candidates, telling the Datadog story and ultimately turning great candidates into great employees.  

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:  

• Find qualified talent for our open roles via sourcing, job posts, referrals, and agencies
• Screen candidates to ensure their qualifications match the open roles
• Collaborate with leadership to design or streamline interview processes 
• Ensure follow up and closure for all interviewed candidates
• Negotiate compensation with qualified candidates
• Enhance our recruitment process through training interview teams
• Leverage Greenhouse to track candidate progress through funnel, resurface existing talent, and keep consistently clean data for reporting 
• Ensure candidates have an excellent interview experience - regardless of outcome

 Who You Are:  

• Experienced in full-lifecycle recruiting, with 2-5 years either in-house or in a staffing agency environment
• A sourcing master in your ability to identify where top talent lives
• Autonomous with a demonstrated ability to work independently and simultaneously on multiple positions
• Exceptional at selling value proposition, negotiating and closing great candidates 
• Skilled at operating with a sense of urgency in all stages of the recruiting cycle
• Able to successfully navigate an ever-changing process

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities 
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Associate, Talent Acquisition (2026 Start)

Location: Tokyo

Onboarding Date: July 2026 

The Company

AlphaSights is the global leader in knowledge on-demand. We connect investors and business leaders with the knowledge they need to succeed. Working from nine cities globally, our 1500+ colleagues provide round-the-clock coverage to the world’s top investment funds, consultancies, and Fortune 500s. Founded in 2008, AlphaSights is a fast-growing, founder-led company. 

Learn more about us at alphasights.com. 

AlphaSightsは、ナレッジオンデマンドのグローバルリーダーです。投資家やビジネスリーダーを知識とつなぎ、事業を成功へ導く支援をします。世界9都市にオフィスを展開し、1500人以上の社員が24時間体制でクライアントをサポートをしています。AlphaSightsのクライアントは、世界トップクラスの投資ファンド、コンサルティング会社、一流企業です。当社は2008年に創設され、当初からのビジョンを一貫しながら急成長を続ける企業です。

詳しくはalphasights.comをご覧ください。

What we do

We operate at the heart of the global knowledge economy, providing a suite of knowledge-on-demand services to investment funds, consultancies, Fortune 500 companies and nonprofits. Our clients use our services when evaluating critical investment and business decisions. We connect them with industry experts who possess specific knowledge that is otherwise unavailable to them.

We’re a fast-paced, client-driven service organization. We respond to client inquiries within minutes and deliver within hours. When deadlines are tight, and when robust insight is make or break, our clients count on us.

当社は、投資ファンドやコンサルティングファーム、Fortune 500企業や非営利団体にさまざまなナレッジオンデマンドのサービスを提供するグローバルな知識経済の中心でビジネスを行なっています。AlphaSightsのクライアントは、重要な投資や事業における決断の際に当社のサービスを利用しており、当社は特定の専門知識を持つ業界のエキスパートを紹介しています。

AlphaSightsは、即時対応が可能な、クライアントを重視したプロフェッショナルサービスを提供しています。クライアントの依頼に素早く対応し、数時間のうちにサポートを提供します。急ぎの案件や、確かな知見が必要なタイミングこそ、私たちのサービスの真価が発揮されます。

Your Role 

At AlphaSights, our people are our greatest assets and integral to the service we provide. As a Talent Acquisition Associate in our Tokyo office, you will assist in the development of creative and innovative strategies to identify and attract world-class talent, guide candidates through our pipeline, and partner to improve the recruitment process. 

Your duties will include: 

• Candidate Experience: Act as a brand ambassador for our firm and be the first point of contact to help thousands of candidates understand why AlphaSights is a great place to work; manage candidate communications and help guide them through the interview process from application to hire
• Pipeline Generation & Management: Responsible for generating and managing a high quality and active pipeline of candidates; proactively source candidates by leveraging different channels (e.g. Linkedin); use creative approaches to outreach and engage with high potential candidates with the goal of converting them into hires
• Candidate Evaluation: Responsible for screening resumes and preliminary test; conduct first round interviews effectively; ensure all candidates are evaluated and assessed fairly and accurately; proactively sell the AlphaSights vision and value proposition to candidates
• Coordination & Operations: Manage candidate pipeline in a timely and efficient manner including scheduling interviews and responding to candidates’ enquiries; managing & updating job postings accurately; preparing and sending out the offer letters & employment contracts; populating onboarding information and related trackers 
• Recruiting Initiatives & Special Projects: As a member of a scaling team, you’ll have exposure to how we develop and implement recruiting initiatives so that you can implement your own strategies over time. 
• Campus Recruitment: Work alongside the Manager/ Senior Recruiter to manage our campus recruiting logistics, organize events, ship materials, book travel, and troubleshoot real-time issues; support the team on developing and executing talent attraction and employer branding activities such as marketing campaigns, in-office events etc. 

AlphaSightsにとって人材は最大の資産であり、当社のビジネスと高いサービス提供のために質の高い採用活動は不可欠です。東京オフィスの採用担当アソシエイトとして、クリエイティブで革新的な戦略の開発を支援しながら、一流人材を発掘し、採用プロセスを通じて候補者をサポートしながら、採用過程を改善するパートナーとして勤務します。

業務内容：

• 候補者体験の窓口：当社のブランドアンバサダーとして、"Great place to work"としてのAlphaSightsを紹介する窓口となり、応募から採用までの候補者コミュニケーションを担当します。
• 母集団形成と管理：アクティブで質の高い候補者（主にバイリンガル採用）の母集団形成および管理を行い、積極的にLinkedInをはじめとするさまざまなチャンネルを検索しながら候補者を確保します。クリエイティブなアプローチでポテンシャルの高い候補者にアプローチし、採用目標の達成を目指します。
• 候補者評価：履歴書の書類選考とスクリーニング面接を担当し、効率的な面接リードを行います。すべての候補者を公平・正確に評価し、同時に候補者へAlphaSightsのビジョンと価値を積極的に説明します。
• 面接スケジュール調整&運営：面接スケジュール・候補者からの問合せ対応等の候補者管理、求人情報の管理・更新、採用通知や雇用契約の準備・送信、入社情報の記録・管理を行います。
• 率先した採用や東京・アジアでのプロジェクトリード：成長するチームの一員として、採用活動の展開および実施に携わることで、長期的な視点での戦略・実行を行います。
• 新卒・若手人材の採用：マネージャー/シニアリクルーターと共に採用の流れ、イベントの企画、資料の送付、出張の予約、課題の解決、人材獲得手段の開発や実行、マーケティングキャンペーンや社内イベント等のブランディング活動をサポートします。

What We Look For: 

• An individual who is highly reliable, energetic, and collaborative
• Someone who is highly organized has an acute attention to detail and believes that no task is too small for the success of the team
• A problem-solver who thrives in a fast-paced work environment, always embodying a ‘whatever it takes’ mantra to achieve goals 
• An interest in human capital and the world of human resources is ideally evidenced through the choice of the undergraduate degree, past internships, or on-campus involvement 
• A ‘people-person’ through and through – looking for a highly interactive, people-focused role
• Someone with demonstrated leadership roles through campus involvement or work experiences that will position you to become a leader in the business world 

• 信頼できる、活動的で協調性のある方
• 優れた時間管理能力・タスク管理能力を持ち、細部まで気を配り、チームの成功のために注力できる方
• 問題解決に素早くアクションを起こすことで、ペースの速い職場環境で活躍し、目標達成のためのプロアクティブな態度を常に体現している方
• 人材や人材育成に興味を持ち、可能であればこれまでの経歴によってそれを証明できる方（学生時代の活動を含む）
• 人と接することが好きであり、多様な人との関係構築を重視する職務を求める方
• これまでの経歴の中でリーダーシップを発揮し、ビジネスの世界でリーダーとして活躍できる方

Qualifications: 

• Bachelor’s degree, with strong academic credentials and noteworthy extracurricular leadership
• 3+ years of work experience in corporate recruitment, headhunting or executive search  (work experience in campus recruiting would be an advantage)
• Fluent English (Business level and above) and Japanese(Native level) are required

• 学士過程（4年生大学卒業かそれ以上）を終了し、成績が優秀で、課外活動でもリーダーシップを発揮している
• 企業の採用担当として、またはヘッドハンティングやエグゼクティブサーチ企業での3年程度の職務経験がある（新卒採用の経験がある方は尚良い）
• 流暢な英語（ビジネスレベル以上）、および日本語（ネイティブレベル）は必須となります

Compensation and benefits

• Expect total first-year compensation in excess of ¥5,4800,000〜¥5,880,000 (depending on your experience) 
• Full social insurance
• 15 days of paid leave and 5 days of sick leave from the first year of employment
• If you work on public holidays, you will be granted additional annual vacation days
• With commuting allowance
• 6 months maternity leave, 6 weeks paternity leave
• State-of-the-art office with amenities in the heart of Tokyo; option to WFH Friday

• 1年目の総報酬：¥5,4800,000〜¥5,880,000 (経験に応じて)
• 社会保険完備
• 入社1年目より有給休暇15日、傷病休暇5日を付与
• 祝日に勤務する場合は、年間休暇日数を追加で付与
• 通勤手当あり
• 出産休暇6ヵ月間、男性の育児休暇6週間
• 東京タワーに近い都心で、アメニティの充実したオフィスです。毎週金曜日は、自宅勤務のオプションがあります。

AlphaSights is an equal-opportunity employer. 

AlphaSightsは雇用機会均等を重視する企業です。

Elastic is growing fast and looking for a highly motivated, intelligent and passionate senior recruiter to join our global talent team. You will act as a Talent Advisor to support and help grow our Field organization. You will be responsible for leading and driving the entire recruitment process for a variety of roles across Field Operations in the Asia Pacific and Japan region. Are you a creative Recruiter ready for an exciting new challenge? We would love to have you join us for the ride.

What You Will Do:

• Full cycle recruiting — Manage and drive the entire hiring process from sourcing to offer acceptance, craft a consistent and extraordinary hiring experience for candidates and internal client groups.
• Participate with the global recruiting team to develop, implement and execute recruiting strategies.
• Solidify relationships with Field leadership and serve as an advisor and partner to build healthy pipelines of stellar candidates and fill current openings.
• Be a passionate Elastic brand ambassador before, during, and after recruitment. You will help us build our talent brand in addition to our talent pipeline.
• Partner with other departments (Finance, Legal, etc) to drive the recruiting process.

Required Skills and Experience

• 8+ years of sales recruiting experience
• Demonstrable experience recruiting for a software company, start-up experience is preferred
• Ability to effectively articulate the Elastic value proposition and story to candidates
• Ability to cold-call and establish relationships by phone, email, and social media channels
• Experience collaborating with and influencing senior hiring managers and executives throughout the recruiting cycle
• Authority in direct sourcing and effective interviewing techniques
• Working knowledge of ATS tools and recruiting technologies
• Bilingual in both English and Japanese.

What you'll do : 

Japan is a strategic growth market for The Trade Desk, and this role will be instrumental in driving business expansion through high-impact data partnerships. As Senior Data Partnerships Manager, you will play a pivotal role in translating data partnerships into measurable commercial impact across Brand Direct, new business, and agency channels.  
You will be responsible for supporting the execution of the Japan data partnerships strategy in close partnership with Commercial leadership, ensuring data, identity, and measurement capabilities are deployed in ways that scale, support priority accounts, and align to regional growth objectives.  

This role sits at the intersection of partner management, go-to-market execution, and commercial leadership, and requires comfort operating both strategically and hands-on where impact matters most.  

Key responsibilities include: 

• Japan Data Partnerships Strategy 
  Partner with the Director, Data Partnerships Japan to execute and operationalise the Japan data partnerships strategy, translating global and regional priorities into locally relevant plans that support commercial teams. 

• Commercial Alignment & Go-To-Market 
  Partner closely with Brand Direct and Agency commercial teams to develop scalable, partner-led go-to-market narratives and use cases that support priority accounts and new business opportunities. 
• Strategic Partner Portfolio 
  Identify, secure, and drive adoption of The Trade Desk’s data marketplace offerings across retail, audience, identity, and measurement solutions. 
• Cross-Functional Leadership 
  Work closely with Product, Legal, Finance, Technical Account Management, and other stakeholders to structure, operationalise, and scale partnerships effectively across the region. 

This role reports to the Director, Data Partnerships (Japan) and is based in our Tokyo office. 

Who you are: 

• 6+ years’ experience in data, adtech, SaaS, cloud platforms, or digital media, with a strong track record of building and scaling commercial partnerships
• Proven experience working with data platforms and ecosystems, including cloud, data warehousing, CDPs, or analytics environments, with a solid understanding of data security, privacy, and governance considerations.
• Executive-level stakeholder management, capable of building trusted relationships with senior stakeholders and supporting change initiatives in matrixed organisations.
• Comfort operating across strategy and execution, able to set direction while also progressing priority initiatives hands-on when required
• Experienced in complex partnership structures, including contracts, commercial negotiations, and working across Legal, Product, Technical, and Finance teams
• Strong judgement in ambiguous environments, able to prioritise, make decisions with imperfect information, and balance depth with scale
• High emotional intelligence and integrity, with a consultative, collaborative approach to internal and external partnerships
• Credible industry representative, comfortable supporting senior partner discussions, customer forums, and broader industry conversations
• Demonstrated ability to take full ownership and operate independently in senior, ambiguous environments, while maintaining strong alignment with leadership and cross-functional teams. 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

You’re joining at a pivotal moment in The Trade Desk’s growth across Japan and the wider APAC region, stepping into a newly established, high-growth function designed to unlock a significant new commercial growth engine.  

What you'll do:

• Execute a high-quality discovery process to set new advertisers up for success with The Trade Desk, uncovering core business objectives and aligning tailored solutions 
• Partner closely with global Sales, Client Services, and Trading teams to grow and scale a focused portfolio of accounts 
• Build and cultivate strategic relationships with commercial and contract leads across advertising clients and agencies  
• Clearly articulate The Trade Desk’s media buying philosophy and platform value, tailoring messaging to each client’s priorities  
• Lead RFP responses end-to-end, including qualification, strategy development, and execution  
• Identify and convert strategic upsell opportunities by deeply understanding client needs and mapping them to platform capabilities 
• Collaborate with product, marketing, and revenue teams to continuously optimise performance against company goals  
• Build strong cross-functional relationships across The Trade Desk to mobilise internal expertise and deliver client outcomes  

Who you are: 

An entrepreneurial problem solver who identifies barriers early, navigates complexity independently, and delivers outcomes with pace and accountability. 

You operate with urgency and intent, self-generate momentum, thrive on the hunt, and consistently drive opportunities forward. You are a strong individual contributor who can also orchestrate cross-functional teams, aligning and influencing stakeholders to maintain momentum and deliver results. You bring resilience and optimism, sustaining energy through ambiguity and setbacks, and demonstrate agility, able to set direction, adapt quickly, and pivot when needed. 

Above all, you are a natural relationship builder who establishes trust quickly and cultivates long-term, high-impact partnerships. 

• 10 to 15 years’ experience in digital advertising sales, consistently exceeding revenue targets 
• Strong, existing network within one or more key verticals such as Pharma, Consumer Electronics, Financial Services, Consumer Goods (F&B & Lifestyle), and Gaming & Entertainment with established access to senior decision-makers 
• Strong background in programmatic or adjacent digital media environments (DSPs, SSPs, publishers, exchanges, or similar) 
• Proven ability to build and close complex, senior-level commercial deals  
• Established relationships with decision-makers across major advertisers  
• Experience building annual business plans, leading QBRs, and driving structured account growth 
• Strong commercial acumen with excellent negotiation and quantitative capability  
• Exceptional communication skills with the ability to influence C-level stakeholders  
• Ability to simplify complex concepts into clear, compelling commercial narratives  
• Highly collaborative, able to align cross-functional teams toward shared outcomes  
• Deep curiosity for the programmatic ecosystem with a strong learning mindset
   

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

The Head of Delivery in Japan is in charge of the delivery strategy, planning and execution for our Japanese Customer base. They will be responsible for both the successful deployment of our AI tools to our customers, and the transformation of our organization from a startup model to a consistent, scalable scale-up phase, ensuring high quality regardless of individual team skills.

Shift Technology in Japan is proud to count amongst its customers some of the most renowned Japanese companies in Insurance, both on the P&C and Life market, providing a great variety of AI-powered decision making tools, ranging from fraud detection to claim automation.

職務要件：日本 デリバリー責任者 (Head of Delivery, Japan)

日本デリバリー責任者は、日本市場における顧客への価値提供を最大化するため、デリバリーの在り方そのものを設計・推進するリーダーです。
AIプロダクトの導入を起点に、スタートアップフェーズにある組織を、スケーラブルで再現性のあるオペレーションへと変革していくことが期待されています。

個人の頑張りに依存するのではなく、仕組み・プロセス・チームを通じて高い品質を安定的に届ける。その基盤づくりを主導することが、このポジションのミッションです。

Shift Technology Japanは、損害保険および生命保険業界における国内有数の企業を顧客として擁しており、不正検知から保険金支払の自動化に至るまで、AIを活用した多種多様な意思決定支援ツールを提供しています。

主な職務内容

• デリバリー・ガバナンス: 日本リージョンにおける全プロジェクトポートフォリオを統括し、デリバリー戦略の策定から実行までをリードします。各プロジェクトが定義されたスコープおよび予算内で、期限通りに、かつ高品質に完了することを責任をもって推進します。
• クライアント・マネジメント: 主要顧客に対するエグゼクティブレベルのエスカレーション窓口として対応し、長期的かつ強固な信頼関係を構築します。また、セールスおよびアカウントチームと密に連携し、プリセールスフェーズにおける提案活動や顧客対応を支援します。
• オペレーショナル・オーバーサイト（運用監督）: 日々の業務運用全体を俯瞰し、リソース配分、リスク管理、進捗管理を通じて、プロジェクトポートフォリオの安定運営を確保します。変更管理、インシデント管理、規制・コンプライアンス対応において、ベストプラクティスを導入・定着させます。
• 部門横断的アライメント:データサイエンス、エンジニアリング、インフラ、セキュリティなどの各部門、ならびに海外拠点と密に連携し、製品・技術ロードマップとデリバリー計画の整合性を図ります。顧客ニーズを的確に把握し、運用上の優先順位や意思決定に反映させます。
• プロセスの産業化（標準化）: チーム横断で活用可能な、標準化され再現性の高いデリバリーフレームワークおよびプロセスを構築し、確実なスケールアップを実現します。
  属人的なスキルに依存したスタートアップ型の運営から、組織として一貫した高品質を生み出す「エンタープライズレベルのデリバリーエンジン」への移行を牽引します。
• チームおよび人材育成: プロジェクトマネージャーおよびデリバリーマネージャーを統括・育成し、持続的に成長できる組織体制を構築します。オーナーシップと顧客中心主義（カスタマー・セントリシティ）を重視したカルチャーの醸成をリードします。

必須要件

本ポジションには、以下の領域において 組織の変革および成長をリードしてきた実績が求められます。

• 複雑なテクノロジー/SaaSデリバリープログラムの主導経験。(例：大規模なERP導入、エンタープライズ向けSaaSの導入・展開など)
• 大手企業（メジャーアカウント）に対するマネジメント経験。
• 広範なピープルマネジメント経験。
• SaaS業界に関する深い知見。
• 日英バイリンガル: 日本語および英語において、ビジネスレベルを超えた極めて流暢なコミュニケーション能力（100% Fluent）。
• 外資系企業（日本国外に本社を置く企業）において、日本国内の顧客に対応した経験。
• AI技術に対する知見、および日常的な活用経験。

選考プロセス

1. 採用担当（Talent Acquisition）：オンライン
2. デリバリーマネージャー：オンライン
3. 主要ステークホルダー：対面（東京オフィス）
   
4. グローバル デリバリー責任者：オンライン

Key responsibilities include:

• Delivery Governance: Owning the delivery strategy and execution over the entire project portfolio in the region, ensuring projects meet high quality standards, and are delivered on time, within scope, and budget.
• Client Management: Serving as an executive escalation point for key corporate accounts, fostering great client relationships, and partnering with Sales/Account teams on pre-sales activities.
• Operational Oversight: Securing our portfolio of projects in the region by managing day-to-day operations, resource allocation, risk management, and enforcing best practices for change management, incident management, and regulatory compliance.
• Cross-functional Alignment: Collaborating with other teams (Data Science, Engineering, Infrastructure, Security, etc,) and other offices of Shift to align delivery with our product and technology roadmap, translating client needs into operational priorities.
• Process Industrialization: Creating cross-team, standardized, repeatable delivery frameworks and processes that can be scaled reliably.The Head of Delivery in Japan is responsible for transitioning the organization from a skill-dependent startup model to a scalable enterprise-level delivery engine, ensuring consistent, high-quality results
• Team & Talent: Leading, mentoring, scaling, and developing Project and Delivery Managers, fostering accountability and customer-centricity.

Core expectations: 

The ideal candidate must demonstrate a history of transformation and growth experience, specifically through:

• Leading complex technology/SaaS delivery programs (like major ERP deployments).
• Managing major corporate accounts.
• Extensive management experience.
• Familiarity with the SaaS industry.
• Bilingual fluency in both English and Japanese (100% fluent).
• Experience working with Japanese customers for foreign employers (not HQ’d in Japan).
• Familiarity with and regular use of AI technologies.

Interview Process:

• Talent Acquisition (Video)
• Delivery Managers (Video)
• Key stakeholders (In-person, Tokyo office)
• Global Head of Delivery (Video)

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

What you'll do:

• Own and grow relationships with a portfolio of advertisers and/or agency clients in Japan
• Act as a strategic advisor, translating client business goals into effective programmatic advertising strategies
• Drive revenue growth through strategic account planning and up-selling
• Lead regular performance reviews, QBRs, and strategic planning conversations with senior client stakeholders
• Partner closely with Sales, Trading, Product, and regional/global teams to deliver best-in-class client outcomes
• Provide feedback from clients and the local market to influence product and commercial strategy
• Mentor or support more junior team members as a senior individual contributor 

Who you are: 

A client services pro. You’re comfortable managing and growing lots of agency accounts, and able to prioritize between one hundred different things at once. You love learning new technology and teaching it to others. You’re as comfortable diving into Excel to improve a campaign as you are with taking an agency out for dinner. You’re a self-starter and can set your own priorities.

• At least 6 years of online advertising experience required; 3+ years of client-facing experience
• Sales background and experience is a strong plus
• Expertise in working with RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimization platforms is a plus
• Experience managing programmatic advertising and digital marketing campaigns
• Solid experience in Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets
• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment
• Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies
• Effective time management skills – ability to prioritize and meet deadlines
• Must speak fluent English and Japanese 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Description

Keeper is hiring a driven Implementation Team Lead (カスタマーサクセスエンジニア) to join our B2B APAC support team. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest growing cybersecurity companies and gain valuable skills while providing the most seamless onboarding experience for our customers.

About Keeper

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

As a Implementation Team Lead (カスタマーサクセスエンジニア) at Keeper Security, your role will be to oversee and grow our APAC implementation team. This role is pivotal in ensuring the successful onboarding, deployment, and adoption of Keeper solutions by our customers across Japan and the broader APAC region.

The Team Lead will balance hands-on implementation responsibilities with team leadership, coaching, and process improvement. This role requires excellent technical expertise, strong communication skills in Japanese and English, and proven ability to lead and inspire a high-performing team.

Responsibilities

• Oversee the delivery of Keeper’s software for all clients including initial deployments of new customers and expansion deployments of existing customers. This includes mastery level understanding of our complex line of technical SaaS products
• Tailor our solutions to meet the specific needs and objectives of each client, ensuring a personalized and effective experience
• Offer continuous technical support to clients, adeptly troubleshooting issues and efficiently resolving any concerns as they arise. Furthermore, proactively recognize and rectify
• project-related risks and issues, promptly escalating them to development only when required
• Maintain accurate records of client configurations, customizations, and communication to ensure a comprehensive understanding of each implementation
• Gather feedback from clients and collaborate with the product development team to improve the functionality and usability of our solutions
• Effectively oversee multiple implementation projects concurrently, ensuring their timely delivery within predefined scope. Maintain consistent and transparent communication of project status and progress to internal stakeholders and clients, promptly addressing any arising issues or concerns
• Communicate in Japanese and English, both verbally and in writing
• Act as a subject matter expert on all Keeper products, staying knowledgeable and informed of changes, updates, and new products
• Lead, mentor, and develop a team of Implementation Specialists, ensuring they deliver exceptional customer experiences
• Serve as the primary escalation point for complex implementations and client issues
• Provide coaching, training, and performance feedback to drive individual and team success
• Collaborate with the Director of Implementation to define goals, KPIs, and growth strategies for the APAC team
• Establish and refine implementation processes, playbooks, and documentation to drive consistency and efficiency

Requirements

• 4+ years of progressive experience in SaaS implementation or technical consulting, with at least 1 year in a team lead or supervisory role
• Experience in SaaS deployment with security software experience preferred
• Systems engineering experience preferred
• Must be bilingual in Japanese with English proficiency for business purposes, with excellent verbal and written communication skills
• Experience with Identity and Access Management (IAM), Privileged Access Management (PAM), and integration with Identity Providers (IdPs) such as Okta, Azure AD, or similar platforms
• Experience with Google docs and MS-office tools
• Experience in SaaS deployment with security software experience preferred
• Proficiency in leading external client engagements
• Excellent communication and interpersonal skills, with the ability to effectively manage client relationships
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team, across global regions and time zones
• Bachelor's degree in computer science, information technology, or a related field (or equivalent practical experience)

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Description

Keeper is hiring a driven Senior Implementation Specialist to join our B2B APAC support team. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest growing cybersecurity companies and gain valuable skills while providing the most seamless onboarding experience for our customers.

About Keeper

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

As a Senior Implementation Specialist at Keeper Security, your role will be pivotal in guaranteeing the successful onboarding and adoption of our products by our customers. You will engage in close collaboration with our customers and work closely with our Director of Implementation to comprehend their unique requirements, subsequently configuring our solutions to precisely align with their needs. Your expertise and meticulous attention to detail will serve as the cornerstone for providing our customers with a seamless and exceptional experience.

Responsibilities

• Oversee the delivery of Keeper’s software for all clients including initial deployments of new customers and expansion deployments of existing customers. This includes mastery level understanding of our complex line of technical SaaS products
• Tailor our solutions to meet the specific needs and objectives of each client, ensuring a personalized and effective experience
• Offer continuous technical support to clients, adeptly troubleshooting issues and efficiently resolving any concerns as they arise. Furthermore, proactively recognize and rectify
• project-related risks and issues, promptly escalating them to engineering only when required
• Maintain accurate records of client configurations, customizations, and communication to ensure a comprehensive understanding of each implementation
• Gather feedback from clients and collaborate with the product development team to improve the functionality and usability of our solutions
• Effectively oversee multiple implementation projects concurrently, ensuring their timely delivery within predefined scope. Maintain consistent and transparent communication of project status and progress to internal stakeholders and clients, promptly addressing any arising issues or concerns
• Communicate in Japanese and English, both verbally and in writing
• Act as a subject matter expert on all Keeper products, staying knowledgeable and informed of changes, updates, and new products
• Train and mentor other members of the implementation team

Requirements

• 4+ years progressive experience in SaaS support and/or implementation 
• Strong working knowledge of Salesforce
• Must be bilingual in Japanese with English proficiency for business purposes, with excellent verbal and written communication skills
• Experience with Google docs and MS-office tools
• Experience in SaaS deployment with security software experience preferred
• Proficiency in leading external client engagements
• Excellent communication and interpersonal skills, with the ability to effectively manage client relationships
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team, across global regions and time zones
• Experience with project management tools such as Monday.com
• Bachelor’s degree in finance, business administration or a related field to project management or equivalent work experience

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Shift Technology Japan offers a unique opportunity to brilliant candidates to accelerate their careers in data science

• Data scientists work on a broad range of subjects, acquiring a lot of technical and professional experience in data science, data engineering, coding, business understanding and client interactions; skills invaluable in any career.
• Our company is small enough that each person’s achievements have an impact on overall performance, yet big enough to be a world leader in our domain.
• We are a fast growing company, the best contributors will grow to managerial or product tech lead positions much more rapidly than in bigger companies

役割

データ・サイエンス・チームの一員として、私達の技術エキスパートと協働し、顧客企業に種々のソリューションを提供する上で重要な役割を果たして頂きます。

日々の業務には次の事が含まれます：

- 顧客企業のためのデータ処理パイプラインの構築と導入。バッチもしくはリアルタイムのデータ受領、データクリーニング、情報抽出、不正検出モデルの調整などが含まれます。- 顧客企業と密に連携してニーズ、フィードバックを把握し、ソリューションを改善します。- 製品開発とイノベーションのための研究開発（機械学習、画像分析、NLP、トレンド分析、チャットボット…）- 営業チームと協働し、製品デモの実施（そして、海外への出張も含まれます！）- 若手データ・サイエンティストの育成

What you'll do...

• As a member of the data science team, and working alongside our technical experts, your role will be key to roll-out our different solutions to the clients. Your day-to-day will include :
• Deployment and Localization of Shift Technology products for the Japanese Market
• Design new fraud detection algorithms to detect new complex fraud patterns
• Enhancement of the Global Solution working with the Head Office
• Work closely with clients to understand the data and Business context of various Business lines in order to integrate to the Solution's Model

What you bring...

• You have a master’s degree in either Mathematics, Statistics, Computer Science (a knowledge in machine learning and/or Big Data is a plus)
• You have experience in object-oriented programming, preferred in C#, and SQL
• You can write quality production code
• You combine Data analysis with synthesis abilities and are not afraid to deal with the details
• You are Fluent in Business Japanese as well as business English 

In addition:

• You have experience with the following technologies: Python, Git, Cloud, Machine Learning
• You have experience with external client-facing and pre-sales/demo
• You have knowledge in Insurance industry 

Recruitment process:

• Talent Acquisition interview
• Technical exercise
• Technical interview
• Hiring manager interview
• Touchpoint with Tokyo-based stakeholders

Shift Technologyについて

Shift Technologyは Wired 社によりパリの最もホットなスタートアップ企業に選ばれ、先進的な人工知能技術とデータ・サイエンスを活用して、保険会社が保険金請求プロセスについて如何に思考するかを変革しています。パリのHQに始まり、ボストン、東京、シンガポール、ロンドン、マドリード、チューリッヒのオフィスで、顧客企業が不正の疑いのあるケースを検出し、対策を取るためのお手伝いをしています。私達はクレーム処理の自動化を通して業務効率および顧客体験の改善のためのサポートをしております。５年に満たない間に、およそ70ものグローバルな保険業界において重要な顧客企業のために数百万件ものクレームを分析してきました。Shift Technologyについてより詳しく知るために是非ご連絡ください。

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Commercial Sales Manager - Japan

Why We Have This Role

Our Commercial Account Executive team is a group of highly driven individuals dedicated to closing experience gaps. Our SaaS platform is used to help a large number of organizations in the world drive action with pre-built experience management (XM) programs and projects that anyone can use.

How You’ll Find Success

• Takes initiative
• Understands the expected outcome, gets the context, and then works entrepreneurially to get it done.
• Highly communicative and influences effectively, creating trust at the team level.
• Strong track record of exceeding quota.
• Ability to acquire clients
• Strong negotiating skills
• Ability to sell a complex platform: Qualtrics Experience Management platform to large, strategic accounts

How You’ll Grow

• Structured promotion process/auto promotion process
• Career Action Planning with Manager
• Internal mobility opportunities

Things You’ll Do

• Build and implement annual category plans to drive the strategic management of all travel and event related spend at Qualtrics
• Develop relationships with senior Qualtrics business stakeholders to maximize
• Lead a team of 6-8 Commercial Account Executives.
• Coaching direct reports in sales strategy, pipeline management, opportunity management, and career planning/development.
• Recruit, retain, and nurture your team of experienced sales professionals with high potential and strong performance history.
• Provide skill training and mentoring on complex sales motions, including collaboration with legal, product presentations, juggling multiple relationships with internal teams, and quarterly sales forecasting.
• Interface and develop professional relationships with existing clients and prospects throughout at all levels of an organization.
• Display a systemic approach to handling meaningful contract negotiations/deals with multiple reps at a time.
• Develop and maintain in-depth knowledge of Qualtrics' solution offerings.
• Maintain a real-time understanding of the competitive landscape to assist in building win-based proposals and pricing.
• Serve as an executive sponsor during sales deals.
• Maintain a real-time understanding of the competitive landscape to assist in determining win-based proposals and pricing.
• Develop and maintain positive relationships with other functional areas internally at Qualtrics, e.g., Professional Services, Implementation, Subject Matter Experts, etc, to ensure a collaborative approach to secure commercial sales engagements
• Be part of Japan’s senior management member to team up to grow Japanese Market

What We’re Looking For On Your Resume

• A validated winner that has led teams to breakthrough results
• A bachelor’s degree or higher is required
• At least 6-8 years of individual with field sales experience
• At least two years managing an field sales team
• Ability to travel up to 50%
• Experience using MEDDIC sales processes
• Experience using Salesforce.com and measuring system compliance
• Experience over-exceeding quarterly team quotas through metric-based skill development and
• internal team management
• Experience working on complex contract negotiations
• Native level Japanese language skills, and business or above English proficiency

What You Should Know About This Team

• Our Commercial Sales team has grown to respond to strong client demand for the Qualtrics Insight Platform. This growth has resulted in the need for an exceptional leader with a track record of attracting, developing, and motivating an elite team of commercial SaaS sales professionals.
• Our team is a group of highly driven individuals who are intelligent, organized, and dedicated. We work together to accomplish and surpass quarterly and annual objectives. We are a goal-oriented team that works hard and enjoys the incredible trajectory that Qualtrics provides. Our overarching objective is to drive company revenue growth through client success.

Our Team’s Favorite Perks and Benefits

• Salary + Uncapped Commissions and Accelerators
• 100% Performance based promotions -- not politics or tenure
• Quarterly team activities, winter and summer parties, and lots of Qualtrics swag
• We offer  health insurance and pension coverage, commute allowance,  Japanese 401K program, an annual experience bonus, a wellness stipend to allow you to focus on yourself each quarter, and much more
• The annual Qualtrics Experience Bonus can be used for an experience of your choosing. Some team members have chosen to use the bonus for vacations, concert or event tickets, or home improvement projects.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #onsite

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

WHAT IS BOX? 

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU:

We are seeking an Accounting Manager who ensures accurate and compliant financial reporting and operational accounting for our Tokyo office. This person is essential to manage daily accounting activities, maintain compliance with local/US laws and regulations including SOX and statutory reporting, lead month-end/year-end close processes, handle J-tax retruns, as well as collaborate closely with the US Headquarters and other teams for multiple initiatives.

WHAT YOU’LL DO: 

• Manage daily accounting operations (GL, AP, expenses, fixed assets, prepaids, cash)

• Prepare journal entries and resolve errors/exceptions

• Execute month-end close and account reconciliations

• Perform P&L and Balance Sheet variance analysis

• Prepare Japan statutory financial statements and tax filings per local GAAP

• Handle audit requests and provide supporting documentation

• Coordinate with tax firm for tax filings under Controller supervision

• Ensure compliance with Consumption Tax and local regulations

• Collaborate with payroll and treasury for accurate processing

• Support internal/external audits and SOX compliance

• Identify and implement process improvements and automation

• Manage inter-company transactions and technical accounting matters

• Communicate with cross-functional teams (Finance, Legal, Sales Ops, Strategic Planning, People & Places, Tech Ops, DC Engineering, IT) 

• Serve as accounting liaison for matters with cross-functional impact

• Support ad-hoc projects and departmental initiatives as assigned

WHO YOU ARE:

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

Education & Certifications:

• Bachelor’s degree in Accounting, Finance, or related field preferred.

• CPA (Japan or US) or Certified Public Tax Accountant certification required.

Experience:

• 5+ years of relevant accounting experience, preferably within a multinational or global company.

• Familiarity with US GAAP and local Japanese accounting standards.

• Exposure to SOX controls and internal audit processes.

• Operational accounting experience including accounts payable and fixed asset management.

• Experience with statutory reporting and tax compliance in Japan is preferred.

• Experience working with ERP systems such as NetSuite, Coupa, Concur, or Zuora is a plus.

• Prior leadership or supervisory experience managing a small team is preferred.

Skills & Abilities:

• Fluency in Japanese (reading, writing, speaking) and business-level English (reading, writing, speaking), enabling effective discussion of business matters with both Japanese and English-speaking internal and external stakeholders.

• Excellent teamwork, time management, communication (written and verbal), professional documentation, organizational, analytical, and problem-solving skills, with strong attention to detail and a customer-service oriented mindset.

• Self-motivated and self-managed with the ability to multi-task and think independently and creatively.

• Strong understanding of US GAAP and familiarity with Sarbanes-Oxley Act (SOX) requirements.

• Knowledge of Japanese tax regulations (J-tax) is a plus.

• Proficient in MS Excel; experience with NetSuite, Concur, Blackline, or Coupa is a plus.

• Ability to manage multiple priorities in a fast-paced environment.

• Team-oriented mindset with demonstrated ability to collaborate cross-functionally.

• High ethical standards and integrity in handling confidential information.

• Proactive approach to identifying issues and driving solutions.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

Wrikeの日本オフィスは2019年にスタートし、年々マーケットを拡大させています。

日本オフィスのメンバーはコラボレーションマインドをもち、お客様のビジネスにおける生産性を向上するため協力、共創しています。

我々のプラットフォームをお客様に活用してもらうことでお客様と一緒に成長しましょう！

About the Role:

• We are seeking an accomplished and consultative Senior Account Manager 3 to join Wrike’s high-performing Expand Sales team! In this elevated role, you’ll serve as a partner to a portfolio of our commercial customers (250-5,000 employees). You’ll leverage your expertise in complex account management, executive stakeholder alignment, and procurement to drive meaningful business impact, expand Wrike’s presence at scale, and help our clients achieve their most critical objectives.
• If you’re a collaborative professional who thrives in a fast-paced environment and enjoys connecting technology solutions to real business challenges, we want to hear from you!

Your Impact:

• Developing and executing comprehensive, multi-year commercial account plans that drive expansion across a portfolio of high-value customers (250-5,000 employees).
• Managing complex sales cycles end to end; from proactive opportunity identification, executive-level discovery, and value-driven solution design, through negotiation, procurement processes, renewal, and close.
• Proactively engaging and building relationships with senior stakeholders through targeted, data-informed outreach initiatives to uncover and influence new expansion opportunities within assigned accounts.
• Facilitating deep consultative discovery sessions to understand evolving customer pain points, business imperatives, and organizational change drivers across multiple teams and regions.
• Designing and implementing solutions-based, value-driven sales strategies that clearly articulate Wrike's ROI, align our platform to customers' business outcomes, and differentiate us from competitors.
• Delivering impactful, tailored demonstrations and high-stakes presentations to executive and operational audiences, illustrating Wrike’s direct impact on their critical initiatives.
• Creating sophisticated, data-driven strategies for identifying, prioritizing, and capturing expansion opportunities within each account by analyzing usage trends, adoption metrics, business goals, and industry developments.
• Navigating complex enterprise procurement cycles; including RFPs, contract negotiation, and legal review to ensure successful account expansion, mitigating risk and accelerating time to close.
• Continuously monitoring and analyzing competitor offerings, market trends, and customer feedback to position Wrike advantageously and guide account strategy.
• Leveraging sales tools (Salesforce, SalesNavigator, ZoomInfo) and CRM best practices to rigorously map stakeholder landscapes, track pipeline health, and enable accurate forecasting.
• Collaborating cross-functionally with Customer Success, Solutions, Marketing, and Product teams to ensure seamless post-sale transitions, maximize satisfaction, and deliver sustained value for clients.
• Consistently exceeding quarterly and annual revenue targets through disciplined account management, strategic expansion, and superior customer partnerships.

Your Qualifications:

• Fluency in English and Japanese language skills
• 5+ years of successful B2B SaaS sales/account management experience, managing commercial accounts and consistently meeting quota
• Minimum 4 years experience as an Account Manager responsible for an install account base
• Demonstrated hunter mentality with a proven track record of proactive pipeline generation, cross-sell, upsell, and driving account expansion initiatives
• Demonstrated ability to manage the full sales cycle from discovery to close
• Experience growing accounts through consultative, solution-based selling and outbound prospecting
• Advanced discovery, customer engagement, and virtual presentation skills
• Proficiency navigating enterprise procurement processes, contract negotiation
• Proficiency managing a book of business with Salesforce or a similar CRM
• Experience conducting engaging remote product demonstrations via video conferencing
• Track record of success in high-growth, metrics-driven sales environments
• Strong communication and influencing skills with executive stakeholders
• Familiarity with sales methodologies such as Challenger, MEDDIC, and/or Solution Selling
• Bachelor's degree or equivalent practical experience

Standout Qualities: 

• Experience in work management, project management, or a track record of selling to our ideal customer profiles (ICPs) in Marketing, Professional Services, Manufacturing or Engineering 

Team Dynamics:

• As an Senior Account Manager , you'll join a high-performing team focused on driving double-digit growth within our existing customer base. You'll manage a portfolio of commercial accounts (250-5,000 employees) with active Wrike subscriptions. Working collaboratively with cross-functional partners, you'll identify expansion opportunities that solve customer challenges while helping you achieve your booking and pipeline targets

Our Work Style: 

• Collaborative Culture: Work alongside ambitious, supportive colleagues who celebrate wins together
• Comprehensive Training: Structured onboarding and ongoing sales enablement to help you master our product and refine your skills
• Work Flexibility: Options for remote work with the support you need to succeed from your home or the office 
• Competitive Compensation: Base salary plus uncapped commission structure that rewards performance

Why Join Wrike?

• Growth Opportunities: Clear career progression paths with opportunities to advance into senior account management or leadership roles, based on your performance and goals 
• Life Insurance
• Long Term Disability Insurance
• EAP
• Health Insurance
• Corporate Pension Plan
• Parental Leave
• Volunteer Days
• Workers Compensation
• Commuter Allowance

Your recruitment buddy will be Tripti Sachan, Senior Recruiter.

#LI-TS1

About the Role:

This dynamic role is a strategic hybrid, combining the technical ingenuity of a Solutions Consultant with the implementation mastery of a Professional Services Consultant. Your mission is to serve as a trusted advisor for Wrike Japan’s high-value clients, bridging the gap between complex business challenges and transformative digital solutions. By leveraging deep expertise in Wrike’s platform, you will design, demonstrate, and deploy high-impact workflows that maximize ROI and drive long-term organizational success.

Your Impact:

• Strategic Evangelism: Articulate the value of Wrike’s core workflows (Campaign Management, PPM, Creative Production, etc.) to prospective and existing clients.
• Pre-Sales Excellence: Partner with Sales to navigate complex scoping, conduct technical discovery, and deliver tailored demos that map Wrike’s capabilities to unique business needs.
• End-to-End Implementation: Lead the full customer journey—from initial design and configuration to rollout and adoption monitoring—ensuring a seamless transition and rapid time-to-value.
• Cross-Functional Leadership: Collaborate with Product, Marketing, and Engineering teams to influence the product roadmap and develop short-term workarounds for unique client requirements.
• Mentorship: Act as a workflow expert, coaching junior team members on consulting best practices and technical delivery.

Your Qualifications:

• Education: B.S. in Computer Engineering, Software Engineering, or equivalent practical experience.
• Experience: 3+ years in Sales/Solutions Engineering and 5+ years in project management or SaaS-based consulting.
• Workflow Expertise: Deep understanding of Project Portfolio Management (PPM), Client Service Delivery, and Product Lifecycle Management.
• Technical Proficiency: Experience working with APIs to create integrated ecosystem solutions and automated workflow environments.
• Methodology: Formal certification in project management (Agile, PMI, Prince2, or Lean) and a firm grasp of Change Management principles.
• Communication: Exceptional presentation skills with the ability to handle objections and influence executive-level stakeholders.

Standout Qualities:

• Advanced Education: An MBA or relevant Master’s degree.
• Certified Presenter: Prior Demo2Win certification or formal sales demonstration training.
• Wrike Insider: Previous experience as a Wrike Power User, Administrator, or Consultant.
• Ecosystem Architect: The ability to position Wrike within complex tech stacks, ensuring interoperability with third-party tools.
• Innovative Problem-Solver: A creative mindset that thrives on "unsticking" complex processes and designing non-traditional solutions.

Team Dynamics:

You will join a high-energy, collaborative team in Japan that sits at the intersection of Sales and Customer Success. Reporting to the regional leadership, you will work closely with Account Executives to win new business and Technical Account Managers to ensure long-term health. We pride ourselves on a culture of accountability, empathy, and collective winning—where we put the team and the customer first.

Our Work Style:

Wrike is a pioneer in the collaborative work management space, and we "drink our own champagne" by using our platform to manage every project and milestone.

• Hybrid Flexibility: A blend of in-office collaboration and remote focus.
• Tech Stack: You’ll live in Wrike, Salesforce, and various integration platforms.
• Methodology: We lean heavily into Agile and Lean principles to remain iterative and fast-moving.
• The Wrike Edge: Unlike competitors, we focus on deep vertical integration—offering specialized Solution Deployment Packages that solve specific industry pain points out of the box.

Why Join Wrike?

• Growth Opportunities: Clear career progression paths with opportunities to advance into senior account management or leadership roles, based on your performance and goals 
• Life Insurance
• Long Term Disability Insurance
• EAP
• Health Insurance
• Corporate Pension Plan
• Parental Leave
• Volunteer Days
• Workers Compensation
• Commuter Allowance

Your recruitment buddy will be Tripti Sachan, Senior Recruiter.

#LI-TS1

What You’ll Do 

• Build a credible funnel for Postman Enterprise adoption within a portfolio of Postman’s most strategic prospects/customers
• Build strategic relationships with VP & C level contacts within target accounts
• Take ownership of the full sales cycle from lead to close.
• Provide detailed weekly reports on progress.
• Drive an effective land and expand motion to increase Postman’s footprint org wide.
• Help educate customers on the value of Postman Enterprise throughout the evaluation & adoption cycle.
• Generate short term results whilst maintaining a long term perspective to maximize overall revenue generation.
• Provide accurate monthly forecasting & revenue delivery.
• Collaborate & work with Solutions Engineering, Customer Success Managers, Leadership, etc. to build strategic adoption plans for customers in large accounts
• Provide recommendations based on customers’ business needs & usage patterns

About You 

• 5+ years of Account Executive experience selling enterprise solutions across Japan
• Relevant experience targeting VPs & C suite executives
• Proven track record at a strategic level
• Experience selling developer &/or technical products a strong plus
• Strong experience managing a pipeline & closing large contracts
• Excellent communication skills both with customers & within an organization
• Proven negotiation & closing skills, as demonstrated by regularly exceeding sales targets while selling right-fit customers.
• Strong track record of navigating within large & mid-market organizations
• Ability to develop senior level relationships quickly & effectively
• Experience presenting to senior managers & the C-suite
• Ability to manage multiple opportunities simultaneously at various stages of the buying process
• Takes an active interest in increasing customer satisfaction & deepening customer relationships
• You are a Recruiter! Postman hires company builders & we want you to always be on the lookout for awesome talent to help us build out one of the best companies in the world!

Description

Keeper Security is hiring an experienced Bilingual (Japanese/English) Channel Sales Engineer to work with our APAC channel sales team. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for navigating our customers through the technical landscape of our products.

About Keeper

Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. Keeper delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of public sector IT environments. Its flagship offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects users, devices and critical infrastructure from cyber attacks. Recognized in the Gartner® Magic QuadrantTM for Privileged Access Management (PAM), Keeper combines robust compliance with unmatched visibility and control. With industry-leading certifications, Keeper provides the security assurance public sector organizations require. Learn why agencies trust Keeper to defend against today’s sophisticated adversaries at KeeperSecurity.com.

About the Role

As a Channel Sales Engineer you will work alongside the Keeper Security sales force by supporting the pre-sales and post-sales cycle from a technical perspective. You will be responsible for identifying the technical requirements within an opportunity, matching them to Keeper Security solutions, and supporting the sale by positioning and demonstrating differences. You will provide product trials and evaluations to Keeper Security partners, assist with implementation and integration, and provide level-2 technical assistance to existing customers.

Responsibilities

• Provide and manage pre-sales technical support for the technical sales process of Keeper products for Channel partners in Japan and APAC.
• Work closely with the Channel Account Management team to support and develop strategic partners technical capability and drive incremental partner revenue. 
• Conduct product demonstrations and technical presentations remotely, at customer locations, or on-site at a Keeper facility
• Collaborate with product development and engineering teams to stay updated on product features, enhancements, and updates
• Address technical questions, concerns, and objections during the sales process to ensure customer confidence and satisfaction
• Act as a technical advisor to partners, helping them understand how our solutions can solve their business challenges and achieve their goals
• Communicate in Japanese and English, both verbally and in writing
• Stay informed about industry trends, competitive landscape, and emerging technologies relevant to the business
• Analyze complex multivariate problems and use a systematic approach to gain quick resolution, often under pressure.
• Works on issues that affect design/selling success or address future concepts, products or technologies
• Establish relationships and engage with the technical personnel to identify opportunities and sell Keeper Security products and services
• Ensure accurate and timely activity, issue updates in Salesforce and report to management
• Create and deliver technical product presentations and/or training sessions to channel partners and customers
• Participates as part of a sales team to achieve or exceed revenue targets
• Contribute to the execution of company objectives to achieve goals in creative and effective ways
• Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company

Requirements

• 5+ years of experience in a pre-sales technical role (Sales Engineer, Systems Engineer, Solutions Engineer, etc.)
• Must possess a native level Japanese language proficiency
• Bilingual, in English (both verbal and written)
• Excellent communication and interpersonal skills, and a strong entrepreneurial drive
• Strong experience with Windows/Active Directory administration and knowledge of UNIX/Linux
• Outstanding presentation skills and the ability to build and demonstrate a high quality product overview to both technical and executive level audiences
• Technical background in networking and security applications as well as cloud technologies (AWS, Azure)
• Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent work experience
• Willingness to travel up to 50%

Preferred Requirements

• Experience working with the channel
• Industry recognized certifications
• Scripting and DevOps experience a plus
• Exposure to Identity Providers like Azure and Okta
• Experience providing solutions to and understanding the requirements of Enterprise Customers
• Prior experience with cybersecurity solutions or relevant experience with IAM or other security SAAS solutions

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

WHAT IS BOX?

Box (NYSE  BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day. contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

This individual will be a key partner for the PeopleOps organization that will be responsible for, but not limited to providing front line support to boxers and managers on People related inquiries, on-boarding and off-boarding of Boxers, executing and supporting People programs and processes and in helping create an awesome employee experience at Box!  We are looking for someone who can help us to scale in a way that will support our continued growth.  This position will report to the Head of Japan People & Communities.

RESPONSIBILITIES

• Serves of first point of contact to Boxers and managers for policy/procedure questions, HRIS inquiries, on-boarding and off-boarding and other range of generalist activities.

• Effectively manages inquiries and is able to resolve escalated concerns with little guidance or direction. 

• Assist with employee relations counseling, performance management, coaching and exit interviewing.

• Build effective relationships with business leaders, internal support teams, and other key stakeholders to enable effective implementation of HR plans and programs, while ensuring programs are aligned with overall business strategy and goals.

• Support roll out of global People Ops programs as well as recommend and implement continuous process improvements. 

• Participate on project teams to define, develop and implement solutions, processes and tools.

• Collaborates with all departments on a variety of People related initiatives especially local Benefits and Learning & Development programs.

• Conducts data audits for various reporting and compliance needs.

• Onboarding and Off-boarding employees in Australia and Japan

• Responsible for managing the statutory health committee, reporting statutory health examinations to authorities, conducting and reporting statutory stress checks, and managing other statutory events along with related administrative tasks.

• Issuance of certificates of employment in response to requests from current and former employees.

QUALIFICATIONS

• Bachelor’s Degree required. Preferably in Human Resources, Business or related field. 

• 5+ years of broad HR knowledge especially Operations area such as social insurances, pension, leave of absence and so on.

• Ability to manage own time and workload, juggling conflicting priorities and excellent problem solving ability.

• Operational Excellence

• Ability to work in a fast-paced environment with multiple projects and deadlines; experience working for a late stage start-up company is a plus.

• Experience with Workday, JIRA, Excel are +

• There are no issues with maintaining confidentiality.

• Team worker

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

About the role:

The Customer Success department is the backbone of everything Forter does, and as a Customer Success Manager, you’ll be a key addition to that team. Forter’s technology is on the cutting edge, and as such, the Customer Success team is in an exciting position to show customers how to benefit from that value. We put a great deal of faith in our CSMs, who are responsible not only for customer satisfaction, but also for renewals, expansion, and providing strategic insights. In this role you’ll build lasting relationships with client executives, solve complex business challenges, and grow partnerships, all while developing business, technical, and relationship skills that’ll be the cornerstone of your future career.

What you’ll be doing:

• Enable a variety of client stakeholders on Forter’s portal and technology close to the account going live. Run ongoing training and enablement for clients as well
• Quarterback high impact engagements, particularly monthly and quarterly business reviews to communicate Forter’s performance and value to client executives 
• Procure advocacy from your clients in the form of reference calls, case studies, etc. that act as sales accelerators and turn our partners into active promoters
• Leverage your client relationships and knowledge of Forter’s solution to generate upsell opportunities that you will collaborate with the Sales team on
• Own the retention number for your book of business and oversee the renewal process for expiring client contracts
• Share key insights about Forter’s product and processes internally with our Product and leadership teams to help point the company roadmap in the right direction
• Direct client technical inquiries or troubleshooting questions to our Support team and help that team where necessary to ensure a positive customer experience
• Maintain clean data within our internal systems to ensure that both you and Forter’s leadership team have the most accurate info possible about the book of business

What you’ll need:

• 3-4 years of post-live, client-facing Account Management / Customer Success experience
• Experience leading monthly and quarterly business reviews with client executives where you described the value and ROI of your company’s solution
• Experience communicating client business objectives or issues to your internal leadership in order to form a strategic account plan
• Experience collaborating with your internal Product, R&D, and/or operations team to understand client needs and communicate product feedback
• Experience enabling and training your clients on how to use your company’s UX both initially and on an ongoing basis
• Experience in a SaaS startup environment, and in either the payments, fraud, or finance industry is a bonus
• Ability to work in fast paced environment, be trusted to drive initiatives autonomously and gain buy in from a wide collection of stakeholders
• Ability to break down ambiguous and nuanced problems into concrete, manageable components and think through optimal solutions
• Openness to being hands on. Not afraid to roll your sleeves up and get in the weeds while solving complex operational problems

Benefits:

• Competitive salary and bonus plan
• Restricted Stock Units (RSU's)
• Private health insurance, including vision and dental coverage
• Half day Fridays, every Friday

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. 

Trust is backed by data –  Forter is a recipient of over 10 workplace and innovation awards, including: 

• Great Place to Work Certification (2021, 2022, 2023, 2024, 2025)
• Fortune’s Best Workplaces in NYC (2022, 2023, 2024 and 2025)
• Forbes Cloud 100 (2021, 2022, 2023, 2024 and 2025)
• Anti-Fraud Solution of the Year at the Payments Awards (2024)

Life as a Forterian:

We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Adobe, ASOS, eBay, Instacart, Priceline and Nordstrom can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

This is a highly visible position that requires extensive interaction with senior executives and staff members across sales, marketing, product management, finance, support, legal, and professional services. Success in this role will require establishing a close relationship with key members of these groups, building on collaboration and business thinking skills to assess requests and find solutions that meet stakeholder needs. A successful candidate will have demonstrated the ability to work together proactively and effectively with all organizational levels within a fast-moving high-technology company, particularly interfacing between sales teams and internal cross-functional stakeholders. This role will also play a critical part in helping developing and deploying a comprehensive sales onboarding and ongoing training & development strategy for sales organization.

WHAT YOU'LL DO

• Provide business, pricing, product knowledge, and analytical support to sales for large, complex, non-standard transactions
• Streamline and automate the process for non-standard deal approvals. (e.g. thresholds and rules, approver roles and responsibilities, approval routing and workflow design, automated exception alerting and communications, and the creation of a hierarchy of special terms, tips/techniques and recommended workarounds.)
• Foster and maintain strong working relationships with critical business partners (e.g. Revenue Recognition, Legal, Finance, etc.) expedite the review and approval process.
• Identify potential training issues and coordinate with internal teams to develop and deliver sales enablement tools (e.g., Product and Pricing FAQ’s, Sales Approval templates, etc.).
• Proven leadership skills to continually streamline and improve practices, including tools, templates, and processes, to support and efficient and effective deal desk.
• Design and develop the strategy for onboarding, educating, and enabling our account executives.
• Participate in the integration planning and execution process for new lines of business (e.g., Platform, Channel).
• Develop operational readiness plans and assess quoting readiness. Oversee tool enhancement activities, drive testing plans, and deliver functional tools to the deal desk teams.
• Work with deal support teams (e.g., Legal, Revenue Recognition, Finance, etc.) to address complex pricing/commercial terms and provide options to enable sales to address and overcome customer objections while maximizing revenue/bookings.
• Engage with designated sales teams to provide pricing and deal structuring guidance
• Function in sales advisory capacity to coach sales on objection handling techniques, contractual options, and standard business terms.
• Function as a sales advocate to liaise with Legal and Finance business partners to address/resolve sales impediments.
• Facilitate the sales approval and/or “standardized” contract document generation processes. Ensure compliance with published sales and business approval policies.

WHO YOU ARE

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

• 3-5 years of experience in Deal Desk role for a Software company.
• 7–10 years of experience in pricing, commercial strategy, or revenue management, ideally within technology, financial services, or consulting.
• Collaborate with Finance, Legal and Operations departments to optimize contract terms and close deals
• Proven ability to develop and implement customer- and value-focused pricing models..
• Self-starter, highly analytical, with sound decision-making skills.
• Strong communication and interpersonal skills; must be able to foster & maintain strong partnering relationships with sales and internal departments.
• Excellent verbal and written communication skills both in Japanese and English.
• 4‐Year University Degree is preferable.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNIT

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

Keeper is hiring a talented Human Resources Generalist dedicated to our APAC region to join our People Team! Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play a critical role in supporting our employees and managers as we continue to scale the organization.

About Keeper

Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. Keeper delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of public sector IT environments. Its flagship offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects users, devices and critical infrastructure from cyber attacks. Recognized in the Gartner® Magic QuadrantTM for Privileged Access Management (PAM), Keeper combines robust compliance with unmatched visibility and control. With industry-leading certifications, Keeper provides the security assurance public sector organizations require. Learn why agencies trust Keeper to defend against today’s sophisticated adversaries at KeeperSecurity.com.

About the Role

The APAC Human Resources Generalist will report to our Senior Director of Global Human Resources and play a key role in supporting the full employee lifecycle. This role will be responsible for supporting the larger global people team and the organization by implementing and administering local APAC HR programs and policies. This opportunity involves applying a mix of people and technical skills in facilitating processes across HR, payroll, benefits and compliance. This individual will serve as a liaison between employees and management, providing guidance and support on various HR-related matters. 

The ideal candidate works well both independently and as part of a larger global team, autonomously performs routine tasks and applies creative problem solving skills to continuously improve efficiency.

Responsibilities

Human Resources

• Collaborate cross-functionally to facilitate and support people processes and initiatives with a focus on continual improvement and a positive employee experience
• Ensure full compliance with Japanese labor laws and local employment regulations - by implementing, monitoring, and continuously updating HR policies, procedures/practices
• Provide guidance to managers and employees on statutory requirements, mitigate compliance risks, and partner with Internal and external Legal counsel to address regulatory changes and audits
• Own and manage the APAC new hire onboarding process including generating offer letters, initiating pre-employment screening, organizing and conducting new hire orientation, continually refreshing the HR onboarding content, administering onboarding surveys and supporting managers in facilitating onboarding check-ins
• Coordinate with the larger HR team to roll out the APAC portion of the monthly performance management process including launching the process in the human resource information system (HRIS), monitoring and managing progress and preparing compensation planning spreadsheets
• Process APAC employee changes such as promotions, transfers, and terminations and maintain accurate employee data in the HRIS
• Prepare reports on HR metrics, such as turnover and headcount, and fulfill ad hoc reporting requests
• Various general HR activities, such as separation conversions/offboarding, exit interviews and employee relocations
• Interact with employees and managers to provide basic employee relations support and manager coaching
• Promote a positive work environment through employee engagement initiatives and communication strategies
• Assist with HR projects and initiatives as assigned
• Potentially assist with covering General HR matters and Payroll for other APAC regional EoR (Employer of Record) set ups, including Australia, as we grow
• Communicate with Japanese and English speaking employees, vendors, and stakeholders, both verbal and written

Payroll

• Support Japan payroll processes by entering payroll changes, ensuring timesheet completion & accuracy, conducting payroll audits and providing an initial review of the payroll preview
• Prepare data input for anniversary, promotion and compensation changes
• Facilitate the ongoing tracking and management of PTO usage
• Assist in disseminating sales incentive plans and commissions statements
• Document and notify employees and managers of promotion and compensation changes
• Assist with payroll tax, unemployment reporting and other tracking requirements 

Benefits

• Provide general APAC benefits support including fielding first-level employee benefits questions, maintaining benefits marketing materials and compliance
• Coordinate employee communications, monitoring active enrollments and providing reporting support
• Assist with annual Health Check tracking, payment processing and facilitation

Compliance

• Assist with regular updating of APAC related HR policies, process documentation and maintenance of employee files
• Work as a trusted advisor on all Japanese related HR and Employment law matters (and when necessary, a liaison with outside legal counsel)
• Maintain employee records and in compliance with applicable local laws and regulations
• Serve as the APAC HR liaison with the information security team to facilitate the implementation of compliance best practices and track the completion ongoing compliance training
• Assist with all compliance and audit-related reporting requests

Recruitment

• Support full-cycle recruitment for Japan and APAC roles in partnership with the global recruiting team, coordinating hiring processes (interview scheduling, communicating with internal stakeholders, etc.) and ensuring a seamless, locally relevant candidate experience
• Collaborate with the global Talent Acquisition team to leverage relevant Japan and APAC recruiting channels (e.g., agencies, job boards, referrals) and strengthen a regional talent pipeline aligned with global hiring strategies
• Ensure compliance with Japanese labor laws and company policies while providing local market insights and tracking hiring metrics to inform global hiring efforts

Job Requirements

• 2-5 years experience in HR roles, with a focus on payroll, benefits and legal compliance
• General knowledge of Japanese HR laws, regulations, and best practices
• Must be bilingual in Japanese with English proficiency for business purposes, with excellent verbal and written communication skills
• Ability to maintain confidentiality and handle sensitive information with discretion
• Proficiency in HRIS (Human Resources Information Systems) 
• Baseline knowledge of Excel and GSuite
• Strong problem-solving skills and attention to detail
• Exceptional organizational and time management skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Team player with a collaborative and proactive approach
• General flexibility and adaptability to change
• Flexible schedule (occasionally required to flex hours to accommodate US time zone aligned meetings) 
• Ability to go into our Tokyo office headquarters 5 days a week

Preferred Requirements

• Bachelor’s degree in human resources, business administration, psychology, or related field
• GHR-P, CHRP, SPHRi, HRIP, JHRS, HRAI or any other applicable HR Certification (any level)
• Experience working with ATS (Applicant Tracking Systems) and LinkedIn Recruiter
• Strong MS Office skills (Excel/Word in particular)
• Experience with Japanese Labor and Employment Law litigation support 

Keeper Security, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Salary, non-managerial

Why this role matters:

This role is crucial for driving the growth and success of Vonage's API/CPaaS solutions, particularly for the Video API vertical team. As a Video API Account Executive, you will play a pivotal role in expanding existing relationships with tech-savvy customers and cultivating new ones, focusing on high-growth digital and cloud software companies. Given Vonage's position as a leader in WebRTC Video solutions, your work will directly contribute to helping innovative companies integrate video into their customer experiences, setting them apart in their respective industries.

Your key responsibilities:

• Drive opportunities through the entire sales cycle from pipeline generation through to close and post-sales / up-sell
• Employ a value & solution oriented sales methodology with a focus on real time video communication solutions
• Build upon the growth & adoption of our Video APIs in the Mid-Market segment in the EMEA region
• Own cross functional opportunity management from Pre-Sales through to working with Customer Success
• Drive a pipeline generation cadence to develop expansion opportunities and land new target accounts 
• Lead compelling presentations of Vonage’s CPaaS product and vision to a broad range of audiences from c-level executives to individual contributors leveraging Vonage’s value-based sales methodology
• Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities on pre-committed revenue deals
• Leverage and coordinate cross-functional internal teams to efficiently navigate complex sales cycles (incl. Sales Development, Pre-Sales, Legal, Engineering, Security, Marketing, Product and Customer Success)

What you’ll bring:

Required:

• Experience in Enterprise technology sales, SaaS, Cloud, or API based communications, with a proven track record of success.
• Experience selling WebRTC based solutions or other Video technologies 
• Demonstrated success in prospecting, identifying new customers through cold calling, lead generation and networking.
• Strong relationship-building skills with executives across business, marketing, and technology teams.
• Experience collaborating effectively with Pre-Sales Consultants.
• A proactive attitude, creativity, curiosity, and the ability to work both independently and collaboratively across the business.

Experience we consider a plus:

• A solution-oriented sales approach that spans the full delivery lifecycle, with a focus on consistently growing and maintaining a robust new business pipeline that meets and exceeds targets.
• Experience in gaming, finance, social or healthcare verticals selling Video products
• Experience working closely with pre-sales teams to design innovative CPaaS solutions, especially for clients looking to migrate their communication infrastructure to the cloud and integrate APIs into their customer experience flows.

How you’ll benefit:

• Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process

#LI-MB2

What you'll do at Jamf:

The Senior Enterprise New Logo Account Executive is an experienced enterprise hunter to lead Jamf's new logo acquisition at the enterprise level. This is a fully new logo role — your responsibility is to identify, target, and close new enterprise accounts (with 4,000+ employees). You'll manage the entire sales process, develop relationships with C-suite executives, navigate complex buying committees, and secure high-value logos that lay out the groundwork for long-term customer partnerships.

This role is offered as hybrid, with the expectation to be in the office 3 days per week of your choosing. We are only able to accept applications for those based in Kanto area, Japan and have sponsorship to live and work in Japan.  #LI-Hybrid

What you can expect to do in this role:

New Logo Acquisition

• Build and execute a focused territory strategy to land net-new enterprise logos within an assigned segment (vertical, account tier, or named accounts).
• Develop deep segment expertise — buying behaviors, compliance requirements, Apple ecosystem maturity — to sharpen pipeline targeting and Jamf's value proposition.
• Develop a robust pipeline by outbound prospecting, collaborate with Marketing on ABM campaigns, and coordinate with our key Channel partners to facilitate strategic introductions.
• Engage diverse stakeholder groups including IT, Security, Finance, Legal, Procurement, and C-suite with customized business cases.

Complex Deal Management

• Ability to structure multi-year, multi-SKU commercial agreements, including expansion ARR & professional services.
• Experience selling against a land-and-expand motion — sizing the initial footprint for speed to close while protecting long-term ARR growth
• Manage the entire sales cycle from initial discovery to contract signing — including long cycles. changing stakeholders, enterprise procurement, legal, and InfoSec processes.
• Map and manage multi-threaded buying committees; understand stakeholder roles, internal politics, and how consensus gets built in large organizations
• Navigate SLASA, DPA, and security reviews with confidence; guide internal and external stakeholders without losing deal momentum.
• Negotiate commercial agreements, with support from Jamf Legal teams, that emphasize value-based positioning and the potential for long-term partnerships across Jamf's entire portfolio.
• Maintain deal control in competitive scenarios where incumbents are entrenched, and switching costs are real.

Executive Engagement & Partner Leverage

• Build multi-threaded C-suite relationships early, before formal buying processes start — never rely on a single thread.
• Position yourself as a trusted advisor on Apple enterprise management and endpoint security, bringing a segment-informed point of view.
• Deliver executive presentations and ROI business cases tied to board-level priorities: security posture, workforce productivity, compliance, and TCO.
• Own strategic relationships with Apple's enterprise team and key channel/SI partners, with joint business planning that creates a durable pipeline.

Forecasting, Pipeline & Team Impact

• Maintain a healthy, well-qualified pipeline with disciplined stage progression and accurate monthly/quarterly forecasting in Salesforce.
• Generate — not just consume — segment intelligence: competitive dynamics, regulatory shifts, Apple ecosystem trends, win/loss patterns.
• Contribute to segment playbooks, ICP definitions, and GTM priorities; mentor other AEs on prospecting and enterprise deal strategy.

What we are looking for:

• Minimum of 8 years of enterprise B2B SaaS sales experience with a consistent track record of quota attainment (Required)
• Proficiency in MEDDPICC or equivalent enterprise qualification methodology; ability to rigorously apply it across long, complex sales cycles to improve forecast accuracy and accelerate deal velocity 
• Proven success winning net-new enterprise logos — complex, multi-stakeholder deals in the 4,000+ employee segment (Required)
• Experience navigating complete enterprise buying cycles, including IT, Security, Legal, Finance, and C-suite.
• Advanced consultative, solutions-oriented selling style; able to connect technology capabilities to executive-level business outcomes.
• Deep experience in enterprise procurement processes: DPAs, SLAs, security reviews, and InfoSec requirements.
• Experience in direct and indirect (channel/partner) selling models.
• Strong Salesforce proficiency and forecasting discipline.
• Strong familiarity with Apple enterprise ecosystem or endpoint management/security technologies (preferred).
• Executive presence and communication skills that earn credibility at the C-suite level.
• Self-directed; thrives in fast-paced environments with long deal cycles and ambiguous buying processes.

SECURITY AND PRIVACY REQUIREMENTS

• Participation in ongoing security training is mandatory.
• Established security protocols will be adhered to, sensitive data will be handled responsibly, and data protection practices are followed, including understanding relevant privacy regulations and reporting breaches.
• Acknowledging the Jamf Code of Conduct, where applicable security and privacy policies can be found, is a requirement of all roles at Jamf.

How we help you reach your best potential:

• Named a 2025 Best Companies to Work For by U.S. News

• Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z

• Named one of Forbes Most Trusted Companies in 2024

• Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families

• Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®

• We offer a clear and defined sales career path. Our main goal is to help you successfully step into our Account Executive role, but there are many ways to advance your career at Jamf.

• We train and then we give you the room to grow. Our Jamfs can explore the vertical career path, as well as the horizontal, to discover new interests and opportunities.

• You don’t have to be a techie to be a Jamf. Our best-in-class sales focused Bootcamp training provides you with the technical and product knowledge required to confidently talk with customers about Jamf.

• We set achievable targets, help each other out, and share best practices across the team.

• You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world.

About the role:

As a Technical Support Engineer at Forter, you will play a critical role in ensuring the success and satisfaction of our customers by providing expert-level support and proactive solutions. You will take ownership of complex customer issues, mentor team members, and contribute to the continuous improvement of our support processes. As a member of the team, you will act as a key knowledge center where your expertise will help shape best practices, standardize documentation, and ensure the highest level of service for our customers.

This role requires deep analytical expertise and a proactive approach to problem-solving. You will also be responsible for identifying and implementing automation opportunities, handling escalations and incidents, improving response times, and developing strategies to enhance the customer experience.

What you'll be doing:

• Analyze and interpret data related to online transactions as it relates to Forter's AI model to understand decisioning and key fraud indicators.
• Interact directly with merchants/customers via ticketing system and phone to explain AI model decisions, broken down into fundamental business terms.
• Partner with our Analytics team to provide direct input from customers to update our model, improve precision, and accommodate merchant-specific requests.
• Educate customers about the capabilities of Forter's Policy Builder product and empower their users to adopt and implement robust policies within the confines of Forter best practices
• Oversee and maintain merchant business rules related to hard-coded rules within the Forter model.
• Draft and publish knowledge base content for common questions and inquiries to allow customers to self-serve Analytic related inquiries and explanations.
• Perform proactive outreach to customers based on internal alerting related to integration health issues and quantify into business terms the impact of analytical/data-driven observations.
• Aid internal teams within Forter, equipping them to handle analytical queries and business questions around Forter’s AI model.

What you'll need:

• 3+ years experience in a role with a strong focus on troubleshooting data analytics in SaaS, software, or FinTech environments.
• Working knowledge of SQL, API’s and Javascript
• Proven ability to independently diagnose and resolve complex analytical issues/inquiries.
• Strong interpersonal skills and a passion for consistently providing a great customer experience
• Experience troubleshooting analytical issues and relaying information in a digestible way to customers
• Experience balancing multiple tasks and customer needs simultaneously
• A proactive and customer-first mindset, with strong interpersonal skills and a passion for delivering an outstanding support experience.
• Capable of working individually and leading a team to solve technical problems
• Exceptional written and verbal communication skills; ability to break down analytical concepts for diverse audiences.
• Attention to detail, excellent organizational and prioritization skills, superior time management
• Strong Bilingual capacity in both English and Japanese is required to support customers in the Japan region. Additional language capabilities in Korean and Mandarin will be a bonus to support our Korean and GCR customers, but not must-haves.

Benefits

• Competitive salary and bonus plan
• Private health insurance, including vision and dental coverage
• Generous PTO policy
• Half day Fridays, every Friday

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. 

Trust is backed by data –  Forter is a recipient of over 10 workplace and innovation awards, including: 

• Great Place to Work Certification (2021, 2022, 2023)
• Fortune’s Best Workplaces in NYC (2022)
• #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
• Forbes Cloud 100 (2021, 2022)
• SAP Pinnacle Awards “New Partner Application Award” (2023) 
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Life as a Forterian:

We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

Hybrid work:

At Forter, we have embraced a hybrid work model that combines the benefits of in-office collaboration with the flexibility of remote work. As part of this exciting approach, Team members are invited to work from the office at least 2 days per week. Within these two days, we encourage employees to join each week, for a department Team Day and for a Hub Day within each office. Your recruiter will share the specifics of these days.

Our hope is that a balance of in-person collaboration will aid massively in employee professional growth, development and relationship-building.

About the Role

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s Miro Optimization Services & Training (MOST) program.

MOST is Miro’s annual professional services subscription designed for enterprise customers who need ongoing, flexible access to expert guidance—not a one-time project.
Customers receive 240 hours per year of services to help them design, implement, and scale collaboration solutions in Miro across teams, functions, and geographies.

In this role, the Innovation Architect partners with customers to translate business strategy into scalable collaboration architectures inside Miro.
This includes diagnosing workflow and adoption challenges, designing governance and operating models, and shaping a structured, outcomes-driven solution roadmap that evolves as customer needs change.

Innovation Architects operate as trusted advisors to both business and technical stakeholders.
They design end-to-end collaboration solutions by combining process design, workspace architecture, governance, and enablement to ensure customers achieve measurable value from Miro

What you'll do

• Lead discovery to understand customer goals, workflows, and pain points; translate findings into a structured MOST game plan aligned to their 240-hour allocation
• Facilitate vision, alignment, and prioritization sessions to help customers define outcomes, success criteria, and adoption milestones
• Conduct collaboration, workflow, and workspace assessments; synthesize insights and provide clear recommendations for improvement
• Design and implement governance frameworks (workspace structure, naming, access, lifecycle, templates) that reduce risk and support long-term scalability
• Guide customers through change-management initiatives, including communication plans, stakeholder alignment, and rollout sequencing
• Coach teams on Miro best practices, intelligent templates, AI workflows, and techniques to streamline planning, retrospectives, decision-making, and cross-functional work
• Facilitate workshops across Agile ceremonies, product development, innovation, research, design thinking, and strategy development
• Build lightweight prototypes, templates, and reusable workflows that accelerate customer adoption and demonstrate the art of the possible
• Partner with IT/Admin stakeholders to establish standards, reduce tool sprawl, and drive consistency in workspace setup and governance
• Recommend process optimizations that increase operational efficiency, improve collaboration quality, and reduce context switching
• Provide ongoing advisory support throughout the MOST subscription, updating forecasts, adjusting plans, and ensuring hours are used strategically
• Track progress against milestones and outcomes; flag risks early and help customers re-prioritize work as business needs evolve
• Collaborate with CSMs, Architects, and Engagement Managers to ensure consistent delivery and alignment across customer stakeholders
• Contribute to internal playbooks, templates, and delivery assets that improve team leverage and delivery efficiency across Professional Services
• Stay current on Miro innovations, AI features, and collaboration trends to continuously uplevel customer guidance

What you'll need

• 6+ years in consulting, change management, Agile transformation, digital collaboration, or similar fields
• Experience supporting enterprise-scale teams through workflow, process, or tool adoption initiatives
• Proven ability to lead structured discovery, synthesize insights, and define actionable recommendations
• Strong record of enabling cross-functional teams (IT, Product, Design, Strategy, PMO, Engineering) to adopt new tools or improve collaboration maturity

Technical Skills:

• Familiarity with collaboration governance frameworks, workspace architecture, and lifecycle management
• Experience with Human-Centered Design, Agile methodologies, Design Thinking, or innovation frameworks
• Fluency in Miro (preferred) or similar platforms (Figma, Lucid, JIRA, Confluence)
• Ability to map workflows, diagnose adoption barriers, and design scalable collaboration systems

Soft Skills:

• Excellent communication, facilitation, and stakeholder-management ability
• Skilled at simplifying complexity and driving clarity with senior and cross-functional audiences
• Adaptable, detail-oriented, and comfortable working in dynamic, ambiguous environments
• Language: Near-native proficiency in Japanese and business-level English proficiency sufficient for internal communication, including meetings and discussions

What's in it for you

We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.

Recruiter: #LI-YN1

Description

Keeper is hiring a driven, Implementation Engineer to join our APAC B2B Support team. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while onboarding and supporting our customers as they integrate our platform into their business processes.

About Keeper

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

As the SaaS Implementation Engineer (Dōnyū enjinia) you are responsible for guiding customers through the process of integrating and implementing Keeper within our customer’s environment, ensuring a seamless transition from onboarding to full utilization. This role involves understanding customer’s business needs, configuring our Keeper software to meet those requirements, providing technical support, and collaborating with cross-functional teams.

Responsibilities

• Collaborate with customers to understand their specific business needs and objectives for using our services, conducting thorough needs assessments to gather requirements and tailor the implementation plan accordingly
• Configure Keeper to meet the unique requirements of each customer, ensuring optimal system performance and usability while customizing features, workflows, and integrations based on customer specifications
• Develop and deliver training sessions to educate customers on using Keeper effectively and efficiently
• Communicate in Japanese and English, both verbally and in writing
• Create comprehensive documentation, user guides, and knowledge resources to support customers in using the software
• Offer continuous level 2 related technical support to customers, adeptly troubleshooting issues and efficiently resolving any concerns as they arise while proactively recognizing and rectifying project-related risks and issues, promptly escalating them when required
• Maintain accurate records of customer configurations, customizations, and communication to ensure a comprehensive understanding of each implementation
• Collaborate with cross-functional teams, including product development, sales, and customer success, to ensure alignment and successful customer implementations
• Participate in internal meetings to provide insights into customer needs and help improve Keeper based on feedback
• Effectively oversee multiple implementation projects concurrently, ensuring their timely delivery within predefined scope while maintaining consistent and transparent communication of project status and progress to internal stakeholders and customers, promptly addressing any arising issues or concerns

Requirements

• 3+ years of progressive experience in SaaS implementation, technical support, or a related role
• Hands-on experience as a Systems or Network Administrator
• Experience in SaaS deployment with security software experience preferred
• Must be bilingual in Japanese with English proficiency for business purposes, with excellent verbal and written communication skills
• Working knowledge and hands on experience with Salesforce preferred
• Experience with Google docs and MS-office tools 
• Mac OSX, Windows & Linux administration and troubleshooting experience
• Must have strong command for Linux Shell and PowerShell
• Advanced knowledge in Firewalls, AD environments, DNS Servers, Authentication protocols, LDAP
• Experience with Identity and Access Management (IAM), Privileged Access Management (PAM), and integration with Identity Providers (IdPs) such as Okta, Azure AD, or similar platforms
• Advanced knowledge in on prem/cloud/hybrid environments 
• Strong understanding of SaaS architecture, cloud technologies, and software integration
• Proficiency in programming languages, APIs, and data manipulation
• Proficiency in leading external customer engagements
• Excellent communication and interpersonal skills, with the ability to effectively manage client relationships
• Excellent problem-solving skills and ability to troubleshoot technical issues effectively
• Ability to work independently and as part of a team, across global regions and time zones
• Bachelor's degree in computer science, information technology, or a related field (or equivalent practical experience)

 Preferred

• PMP Certification and/or other Certifications related to SaaS or cloud technologies are a plus
• IT experience
• Versed in Python

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the team

The Commercial Account Executive Team plays a vital role in our go-to-market strategy. As a member of this team, you will be responsible for prospecting, developing, and closing deals with companies having fewer than 3,000 employees. This will lay the groundwork for future expansion and revenue growth for the company. While we work diligently to achieve our goals, we also prioritize maintaining a fun, collaborative, and well-balanced culture.

About the role