• Oversee the health of client relationships as a strategic advisor, guiding problem-solving discussions and providing best-in-class client services.
• Demonstrate the value of The Trade Desk to clients by providing innovative solutions that meet the clients’ needs and our business goals.
• Lead key agency client meetings in collaboration with business development and trading counterparts.
• Develop trusting and productive relationships with key stakeholders both internally and externally.
• Lead the development of portfolio-specific goals based on the company’s vision and values and responsible for tracking progress of portfolio revenue goals on a monthly and quarterly basis.
• Become heavily involved in product development by identifying how to build product that provides solutions for our clients’ business objectives and serving as a liaison between our clients and our product team.
• Coach a small and nimble team of Account Managers; overseeing their day-to-day management, motivating the team by setting clear expectations, developing career path plans, providing constructive feedback, and maintaining a high level of performance from the team to develop the next generation of leaders.
• Manage for team bandwidth, delivering a high-level of account support and reporting progress against goals to management.
• Communicate effectively with other functional leaders by solving business challenges together, identifying opportunities for growth, and collaborating to drive efficiency and effectiveness across the organization.

• 7+ years of digital advertising experience with at least 2 directly managing and developing a team
• At least 2+ years working on the CPG vertical
• Experience in developing, nurturing and managing client relationships.
• Proven track record of driving revenue growth with large customer accounts.
• Strong management and leadership skills through a collaborative team approach.
• Ability to build strong relationships with internal and external stakeholders, executive team and industry groups.
• Execute (and coach others to execute) timely in fast-paced environment through effective time management and prioritization skills.
• Excellent communication and interpersonal skills.
• Ambition to develop personally and nurture the development of others.
• Excellent influencing and negotiation skills.
• Highly organized with a strong attention to detail.

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

#LI-MB1

WHAT YOU’LL DO: 

• Oversee the growth of agency holding group relationships as a strategic advisor, guiding problem-solving discussions and providing best-in-class client services. 

• Demonstrate the value of The Trade Desk to clients by providing innovative solutions that meet the clients’ needs and our business goals. 

• Lead key agency client meetings in collaboration with business development and trading counterparts. 

• Develop trusting and productive relationships with key stakeholders both internally and externally. 

• Lead the development of portfolio-specific goals based on the company’s vision and values and responsible for tracking progress of portfolio goals on a regular basis. 

• Become heavily involved in product development by identifying how to build product that provides solutions for our clients’ business objectives and serving as a liaison between our clients and our product team. 

• Manage a small and nimble team of Account Managers; overseeing their day-to-day management, motivating the team by setting clear expectations, developing career path plans, providing constructive feedback, and maintaining a high level of performance from the team to develop the next generation of leaders. 

• Manage for team bandwidth, delivering a high-level of account support and reporting progress against goals to management. 

• Communicate effectively with other functional leaders by solving business challenges together, identifying opportunities for growth, and collaborating to drive efficiency and effectiveness across the organisation. 

WHO YOU ARE: 

• You are an effective client-facing leader who is skilled in building and nurturing client relationships while also leading an agile team and developing talent. We are looking for an individual possessing excellent communication, strategic and leadership skills to serve as a player-coach across a portfolio of accounts.  

• Extensive experience within the programmatic industry as well as experience directly managing and developing a team  

• Excel at developing, nurturing and managing client relationships. 

• Proven track record of driving revenue growth with large customer accounts. 

• Strong management and leadership skills through a collaborative team approach. 

• Ability to build strong relationships with internal and external stakeholders, executive team and industry groups. 

• Execute (and coach others to execute) timely in fast-paced environment through effective time management and prioritisation skills. 

• Excellent communication and interpersonal skills. 

• Ambition to develop personally and nurture the development of others. 

• Excellent influencing and negotiation skills. 

• Highly organised with a strong attention to detail. 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

What You’ll Do:

• Help lead a key Advertiser, operating as a “small business owner” to grow clients’ business
• Become an expert on The Trade Desk platform and offer insights to clients on how to implement creative marketing strategies
• Collaborate effectively with the Sales & Trading functions to develop existing accounts and achieve client goals and objectives
• Develop and cultivate relationships with brand and agency clients as a consultant to their business
• Own the training plan for onboarding new clients, continuing programmatic education, platform improvements, and new channels and markets within the industry
• Able to lead, not just manage tasks; think multiple steps ahead to move an account forward
• Represent client needs by providing feedback to Product Management and Partnerships to identify and define features, integrations and product improvements to The Trade Desk platform
• Develop standard methodologies within Client Services, collaborate with Product Marketing to develop effective training collateral and customer facing guides, and train and onboard new teammates

What You’ll Bring:

• At least 5 years of client-facing experience required
• Excellent troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a dynamic environment
• Consistent track record of growing accounts by developing a strong relationship with clients, understanding their business objectives and recommending the best strategies for implementing solutions
• Effective time management skills – ability to prioritize and meet deadlines
• Expertise in working online advertising or a SAAS platform a plus
• Excellent presentation and communication skills (written and verbal) and confidence speaking to large groups
• Solid experience in Excel and MS Office and ability to use large data sets to build insights and strategy recommendations

#LI-MB1

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

WHAT YOU’LL DO  

• Own and drive revenue growth across a Tier 1 account portfolio in Thailand and Vietnam, with full accountability for commercial outcomes
• Articulate the strategic value of The Trade Desk platform to senior client and agency stakeholders. Translating technical capability into business outcomes, not just product demonstrations.
• Understand competitive differentiators in fast-changing online advertising landscape
• Act as a strategic advisor to senior marketing and agency stakeholders -  challenging client thinking, shaping long-term investment strategy, and holding yourself accountable to their business outcomes, not just their campaign KPIs.
• Develop long-term account roadmaps and joint business plans with Tier 1 clients, anchoring the relationship to multi-year commercial outcomes rather than campaign-by-campaign activity. Partner with the Trading team to accelerate campaign performance and unlock new revenue opportunities within existing accounts
• Collaborate with the Business Development team to identify and convert growth opportunities across the TH and VN portfolio.
• Build and maintain senior-level relationships across client and agency organizations. Engaging decision-makers at CMO, regional, and global level.
• Work with Product Management to help define features and drive enhancements to The Trade Desk platform and any other auxiliary element where synergies can be created (insights, measurement, billing, marketing, innovation)
• Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides 

 WHO YOU ARE:  

 You are a commercially ambitious client leader who builds senior relationships and uses them to drive strategic change, not just to maintain them. You challenge clients to think differently about how they invest, you form and hold strong points of view on what works, and you hold yourself accountable to their business outcomes rather than just campaign delivery. You are as comfortable presenting a multi-year account strategy to a regional CMO as you are rolling up your sleeves to troubleshoot a campaign with a trading team. You bring existing credibility in the Thailand and/or Vietnam market, and you are energized by the opportunity to build something, not just manage what's already there.  

What you bring to the table: 

• 9+ years of client facing experience in digital advertising, with a clear track record of owning and exceeding revenue goals
• Demonstrated ability to grow Tier 1 accounts through consultative, long-term client relationships   with clients -  agencies and direct advertisers
• A challenger mindset: you push back on client briefs when you see a better way, you form strong points of view on investment strategy, and you are comfortable having difficult commercial conversations at senior levels
• Effective time management skills - ability to prioritize and meet deadlines
• Experience with driving projects requiring stakeholders from different disciplines to drive output at pace
• Ability to translate technical capability into strategic recommendations 
• Deep understanding of the programmatic advertising ecosystem, DSPs, RTB, data strategy, measurement, and competitive landscape 
• Strong analytical and data storytelling skills: you turn performance data and market intelligence into compelling narratives that drive client decisions, not just reporting decks
• Experience navigating the complexity - Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced environment 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

The Opportunity 

The Melbourne Independent Agency team—one of the fastest‑growing parts of our business—is looking for a Senior Account Manager to strengthen and grow key client relationships. You’ll combine technical depth with commercial instinct to help our clients navigate an evolving digital advertising landscape. 

You’ll manage a portfolio of independent agency accounts, uncover new opportunities, and translate data and insights into clear, strategic recommendations. Your days will consist of troubleshooting platform challenges, shaping campaign and planning strategy, and collaborating with cross‑functional teams to deliver exceptional customer service. 

What You'll Do 

• Manage and grow a portfolio of clients 
• Partner closely with the Trading team to grow existing portfolio and support the seamless onboarding of new customers 
• Collaborate with the Business Development team to uncover opportunities to grow current accounts 
• Become an expert on The Trade Desk’s platform and products, providing insights and best practice recommendations to to improve campaigns 
• Provide ongoing client training as new platform features and products emerge 
• Work with Product Management to help define features and drive enhancements to The Trade Desk platform 
• Create training, best practices, and sales materials  

What You Bring to the Table 

• 6+ years of experience in digital advertising & client-facing roles 
• Robust technical background, ideally gained within a DSP, SSP, online publisher, agency, MarTech provider or other online advertising role   
• Strong interpersonal skills – you can manage challenging conversations with clients, feel comfortable giving feedback, and deliver outstanding customer servic 
• Ability to transform large data sets into clear insights and recommendations  
• Strong troubleshooting, analytical, and problem-solving skills, along with an ability to collaborate cross-functionally in a fast-paced, high-growth environment 
• A resourceful approach to solving complex client issues, even when information is incomplete or priorities shift 
• A proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies 
• Excellent time management skills, with the ability to prioritise and consistently meet deadlines 
• High attention to detail & process-driven approach to delivering quality work 
• Have a naturally curious mindset – you enjoy digging into data, understanding the ‘why’ and uncovering insights that drive action 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

• Oversee the health of client relationships as a strategic advisor, guiding problem-solving discussions and providing best-in-class client services.
• Demonstrate the value of The Trade Desk to clients by providing innovative solutions that meet the clients’ needs and our business goals.
• Lead key agency client meetings in collaboration with business development and trading counterparts.
• Develop trusting and productive relationships with key stakeholders both internally and externally.
• Lead the development of portfolio-specific goals based on the company’s vision and values and responsible for tracking progress of portfolio revenue goals on a monthly and quarterly basis.
• Become heavily involved in product development by identifying how to build product that provides solutions for our clients’ business objectives and serving as a liaison between our clients and our product team.
• Coach a small and nimble team of Account Managers; overseeing their day-to-day management, motivating the team by setting clear expectations, developing career path plans, providing constructive feedback, and maintaining a high level of performance from the team to develop the next generation of leaders.
• Manage for team bandwidth, delivering a high-level of account support and reporting progress against goals to management.
• Communicate effectively with other functional leaders by solving business challenges together, identifying opportunities for growth, and collaborating to drive efficiency and effectiveness across the organization.

• 7+ years of digital advertising experience with at least 2 directly managing and developing a team
• Experience in developing, nurturing and managing client relationships.
• Proven track record of driving revenue growth with large customer accounts.
• Strong management and leadership skills through a collaborative team approach.
• Ability to build strong relationships with internal and external stakeholders, executive team and industry groups.
• Execute (and coach others to execute) timely in fast-paced environment through effective time management and prioritization skills.
• Excellent communication and interpersonal skills.
• Ambition to develop personally and nurture the development of others.
• Excellent influencing and negotiation skills.
• Highly organized with a strong attention to detail.

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

#LI-JT1

Who you are:  

A client services expert, you’re comfortable managing and growing key enterprise accounts, and able to prioritise between many different work streams. You love learning new technology and teaching it to others. You’re as comfortable driving projects forward as you are taking a client out for lunch. You’re a self-starter, can set your own priorities and execute on them. You are a true consultative business partner with your clients. You understand how to create and maintain momentum. You love collaborating and bouncing ideas and strategies with a team and yet, you’re comfortable working autonomously.   

What you'll do: 

• Focusing on driving growth across ANZ with the largest local and global brands  
• Communicate the value of The Trade Desk media buying platform by walking through detailed demonstrations of the product 
• Understand competitive differentiators in fast-changing online advertising landscape 
• Being a trusted consultant to your clients across all the teams that touch those brands with the aim to accelerate the delivery of their objectives. You will do so by setting long term objectives and roadmaps accordingly 
• Work closely with the Trading team to rapidly on board new customers and grow existing advertiser patches 
• Work closely with Sales to identify ways to grow current accounts 
• Become an expert on the use and best practices on The Trade Desk platform and offer insights to clients on how to improve campaigns 
• Provide continual training to clients of all levels from young traders to heads of departments as new features are added to The Trade Desk 
• Host meetings with people of influence on the account irrespective of the function and level 
• Work with Product Management to help define features and drive enhancements to The Trade Desk platform and any other auxiliary element where synergies can be created (insights, measurement, billing, marketing, innovation) 
• Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides 

What you bring to the table: 

• Bachelor’s Degree 
• 10 years digital advertising experience and client facing experience required 
• Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies 
• Effective time management skills – ability to prioritise and meet deadlines 
• Experience with driving projects requiring stakeholders from different disciplines to drive output at pace 
• Expertise in working with RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimisation platforms is a plus 
• Solid experience in Excel and MS Office, including pivot tables, chart-making 
• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

WHAT YOU’LL DO:

As a Lead Associate Account Director, you are a player‑coach who drives sustainable account growth by combining strategic client leadership with hands‑on account ownership and people development.

You will:

• Own and grow a portfolio of strategic Italian agency and advertiser relationships, acting as a trusted strategic advisor while maintaining direct involvement with key accounts.
• Develop and execute 12‑month account and portfolio strategies aligned with The Trade Desk’s long‑term vision, focused on revenue growth, account health, and measurable business outcomes.
• Demonstrate strong business insight and financial acumen by translating client objectives into proactive, data‑driven recommendations that showcase the value of The Trade Desk.
• Navigate complex and ambiguous stakeholder environments, balancing the priorities of agencies, advertisers, and internal teams while making high‑quality decisions.
• Lead senior‑level client engagements, including strategic planning sessions, QBRs, and growth discussions, in close collaboration with business development and trading counterparts.
• Hold full accountability for account health and risk management, proactively identifying and mitigating factors that could impact long‑term partnership value or client retention.
• Manage, coach, and develop a small, high‑performing team of Account Managers by setting clear expectations, optimizing team bandwidth, providing regular feedback, and supporting career growth.
• Actively optimize talent, ensuring strong execution today while developing future leaders through coaching, mentoring, and increased responsibility.
• Collaborate cross‑functionally and cross‑regionally with sales, trading, product, and leadership teams to solve business challenges and drive organizational efficiency.
• Report progress against portfolio goals to management with clarity and ownership.

WHO YOU ARE:

You are an experienced client‑facing leader and player‑coach who thrives in complex environments and is motivated by building both strong businesses and strong teams.

You bring:

• 8+ years of experience in digital or programmatic advertising, with demonstrated ownership of complex, strategic accounts and progression into senior client or team leadership responsibilities.
• Demonstrated ability to own senior client relationships, influence stakeholders, and act as a trusted advisor at Director to VP level.
• Strong commercial and strategic mindset, with the ability to identify opportunities, manage risk, and deliver long‑term value for both clients and The Trade Desk.
• Experience (or strong readiness) in people leadership, including coaching, performance management, and developing high‑performing teams.
• Excellent communication, influencing, and negotiation skills, with the ability to operate effectively across junior to very senior stakeholders.
• Comfort operating in fast‑paced, ambiguous environments, demonstrating resilience, adaptability, and sound judgment.
• A collaborative leadership style with strong organizational and interpersonal savvy.
• High level of ownership, accountability, and attention to detail.
• Fluency in Italian and English.

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

• Oversee the health of client relationships as a strategic advisor, guiding problem-solving discussions and providing best-in-class client services.
• Demonstrate the value of The Trade Desk to clients by providing innovative solutions that meet the clients’ needs and our business goals.
• Lead key agency client meetings in collaboration with business development and trading counterparts.
• Develop trusting and productive relationships with key stakeholders both internally and externally.
• Lead the development of portfolio-specific goals based on the company’s vision and values and responsible for tracking progress of portfolio revenue goals on a monthly and quarterly basis.
• Become heavily involved in product development by identifying how to build product that provides solutions for our clients’ business objectives and serving as a liaison between our clients and our product team.
• Communicate effectively with others by solving business challenges together, identifying opportunities for growth, and collaborating to drive efficiency and effectiveness across the organization.

• 7+ years of digital advertising experience 
• Experience in developing, nurturing and managing client relationships.
• Proven track record of driving revenue growth with large customer accounts.
• Ability to build strong relationships with internal and external stakeholders, executive team and industry groups.
• Execute in a fast-paced environment through effective time management and prioritization skills.
• Excellent communication and interpersonal skills.
• Excellent influencing and negotiation skills.
• Highly organized with a strong attention to detail.

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

#LI-JT1

What You’ll Do:

• Lead a roster of accounts, operating as a “small business owner” to grow clients’ business
• Become an expert on The Trade Desk platform and offer insights to clients on how to implement creative marketing strategies
• Collaborate effectively with the Sales & Trading functions to develop existing accounts and achieve client goals and objectives
• Develop and cultivate relationships with brand and agency clients as a consultant to their business
• Own the training plan for onboarding new clients, continuing programmatic education, platform improvements, and new channels and markets within the industry
• Able to lead, not just manage tasks; think multiple steps ahead to move an account forward
• Represent client needs by providing feedback to Product Management and Partnerships to identify and define features, integrations and product improvements to The Trade Desk platform
• Develop standard methodologies within Client Services, collaborate with Product Marketing to develop effective training collateral and customer facing guides, and train and onboard new teammates

What You’ll Bring:

• At least 5 years of client-facing experience required
• Excellent troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a dynamic environment
• Consistent track record of growing accounts by developing a strong relationship with clients, understanding their business objectives and recommending the best strategies for implementing solutions
• Effective time management skills – ability to prioritize and meet deadlines
• Expertise in working online advertising or a SAAS platform a plus
• Excellent presentation and communication skills (written and verbal) and confidence speaking to large groups
• Past experience in mentorship roles either personally or professionally preferred
• Solid experience in Excel and MS Office and ability to use large data sets to build insights and strategy recommendations

#LI-JT1

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

What you'll do:

• Manage and grow a roster of key accounts by building strong client relationships, providing strategic recommendations and exceptional client service.
• Collaborate with the Trading team to rapidly onboard new customers and provide data driven insights to clients.
• Collaborate with the Business Development team to identify ways to grow current accounts.
• Become an expert on the use and best practices on The Trade Desk platform and offer insights to clients on how to improve campaigns and meet KPIs.
• Provide continual training to clients as new features are added to The Trade Desk.
• Work with Product Management to help define features and drive enhancements to The Trade Desk platform.
• Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides.

Who you are: 

• 2 + years of consultative, client-facing work with online advertising experience preferred
• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment.
• Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies.
• Effective time management skills – ability to prioritize and meet deadlines.
• Ability to collaborate across multiple teams and internal stakeholders as well as work independently on daily tasks.
• Willingness to travel alongside a team up to 25% of the time.
• Someone who is looking to grow into more senior level opportunities in the region.

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

#LI-JT1

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

What you'll do:

• Own and grow relationships with a portfolio of advertisers and/or agency clients in Japan
• Act as a strategic advisor, translating client business goals into effective programmatic advertising strategies
• Drive revenue growth through strategic account planning and up-selling
• Lead regular performance reviews, QBRs, and strategic planning conversations with senior client stakeholders
• Partner closely with Sales, Trading, Product, and regional/global teams to deliver best-in-class client outcomes
• Provide feedback from clients and the local market to influence product and commercial strategy
• Mentor or support more junior team members as a senior individual contributor 

Who you are: 

A client services pro. You’re comfortable managing and growing lots of agency accounts, and able to prioritize between one hundred different things at once. You love learning new technology and teaching it to others. You’re as comfortable diving into Excel to improve a campaign as you are with taking an agency out for dinner. You’re a self-starter and can set your own priorities.

• At least 6 years of online advertising experience required; 3+ years of client-facing experience
• Sales background and experience is a strong plus
• Expertise in working with RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimization platforms is a plus
• Experience managing programmatic advertising and digital marketing campaigns
• Solid experience in Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets
• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment
• Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies
• Effective time management skills – ability to prioritize and meet deadlines
• Must speak fluent English and Japanese 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

• Manage and grow a roster of key Agency Accounts by building strong client relationships, providing strategic recommendations and exceptional client service.
• Become an expert on The Trade Desk platform and offer insights to clients on how to implement creative marketing strategies.
• Collaborate effectively with the Sales & Trading functions to develop existing accounts and achieve client goals and objectives.
• Develop and cultivate relationships with brand and agency clients as a consultant to their business.
• Own the training plan for onboarding new clients, continuing programmatic education, platform improvements, and new channels and markets within the industry.
• Able to lead, not just manage tasks; think multiple steps ahead to move an account forward.
• Represent client needs by providing feedback to Product Management and Partnerships to identify and define features, integrations and product improvements to The Trade Desk platform.
• Develop standard methodologies within Client Services, collaborate with Product Marketing to develop effective training collateral and customer facing guides, and train and onboard new teammates.

• 5-7+ years of consultative, client-facing work within online advertising experience preferred.
• 1-2+ years of experience working within a DSP (TTD platform experience strongly preferred).
• Bachelor’s Degree from a four-year university or equivalent years of experience preferred.
• Mentorship and/or leadership experience preferred.
• Excellent troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a dynamic environment.
• Consistent track record of growing accounts by developing a strong relationship with clients, understanding their business objectives and recommending the best strategies for implementing solutions.
• Effective time management skills – ability to prioritize, worth with a high volume of clients, and meet deadlines.
• Excellent presentation and communication skills (written and verbal) and confidence speaking to large groups.
• Solid experience in Excel and MS Office and ability to use large data sets to build insights and strategy recommendations.
• Willingness to travel alongside a team 1-2 times a quarter

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.