CSQ426R15

PLEASE NOTE:
Due to federal contract requirements and client site access obligations, U.S. citizenship and eligibility for a U.S. government secret clearance are required to access classified information. Candidates with an active Secret or higher clearance are strongly encouraged to apply.

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get from our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to utilize your skills and technical credibility to engage and communicate effectively with all levels of an organization. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to the production/go-live status of agreed-upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services, and Support resources, along with escalating to expert-level technical experts, to build the right tasks that are beyond your scope of activities or expertise
• Create, own, and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews, and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement/user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• U.S. citizenship 
• 7+ years of experience where you have been accountable for technical project/program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers 
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role 
• Understanding of solution architecture related to distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management, including account, stakeholder and resource management accountability
• Experience in resolving complex and important escalations with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

About The Role

As a National Channel Sales Manager - Convergint, you'll be pivotal in scaling Verkada's reach and impact by developing and managing our most strategic Physical Security Integrator nationally! You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally.

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with Convergint. You’ll be responsible for building pipeline and generating net new business through Convergint while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within Convergint. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of physical security sales or partner management experience with physical security integrators with a strong track record of building new business. Experience with Convergint is highly preferred. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to Philly, PA is highly preferred. Must be open to at least 50%+ travel across the U.S to Convergint branch locations in PA, MA, NJ, and Greater NY Area

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About The Role

As a National Channel Sales Manager - Convergint, you'll be pivotal in scaling Verkada's reach and impact by developing and managing our most strategic Physical Security Integrator nationally! You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally.

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with Convergint. You’ll be responsible for building pipeline and generating net new business through Convergint while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within Convergint. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of physical security sales or partner management experience with physical security integrators with a strong track record of building new business. Experience with Convergint is highly preferred. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to major city in Florida or Georgia is required. Must be open to at least 50%+ travel across the U.S to Convergint branch locations in both of those states

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About The Role

As a National Channel Sales Manager - Convergint, you'll be pivotal in scaling Verkada's reach and impact by developing and managing our most strategic Physical Security Integrator nationally! You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally.

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with Convergint. You’ll be responsible for building pipeline and generating net new business through Convergint while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within Convergint. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of physical security sales or partner management experience with physical security integrators with a strong track record of building new business. Experience with Convergint is highly preferred. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to major city in Florida or Georgia is required. Must be open to at least 50%+ travel across the U.S to Convergint branch locations in both of those states.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

The Director of Marketing Operations Business Partner defines and leads the marketing operating model to accelerate pipeline growth, execution excellence, and deliver performance insights. This role serves as a strategic partner across Revenue Operations, Sales Technology, Data, and Marketing leadership, guiding the design of scalable processes, measurement frameworks, and systems that align marketing execution with business objectives. Reporting to the VP, this role translates business objectives into operational capabilities and  business requirements. This role influences the roadmap direction, and ensures operational readiness and adoption of marketing capabilities that enable teams to execute effectively. This critical role acts as the operational bridge between Marketing strategy and execution, ensuring programs are measurable, scalable, and aligned to pipeline growth.

Based out of Canada or the United States (In Provinces & States we can hire legally), this role will report into the Vice President, Revenue Strategy & Operations.

WHAT YOU’LL DO:

Strategy & Operating Model

• Design and oversee the implementation of  the marketing operations strategy aligned to revenue and demand priorities
• Establish campaign governance, planning cadence, and execution standards
• Design scalable lifecycle processes across demand, field, and customer marketing
• Partner with Marketing leadership on annual planning, segmentation strategy, and program prioritization

Technology & Data Partnership

• Partner with Sales Technology, RevOps, and Data teams to shape the marketing technology roadmap
• Translate strategic business objectives and operational needs into use cases that guide platform decisions and drive measurable impact. 
• Influence architecture, integrations, and data design to enable lifecycle execution and measurement
• Drive marketing readiness for new capabilities including process design, rollout, and adoption to maximize impact
• Establish frameworks for campaign structure, tracking, and data standards to enable reliable  reporting and attribution
• Translate strategic initiatives into operational and platform requirements that support marketing transformation

Process, Measurement & Execution

• Define KPIs across funnel, pipeline creation, conversion, velocity, and ROI
• Establish attribution approach and performance frameworks
• Deliver executive insights that informs investment decisions, planning and performance optimization

• Standardize campaign intake, build, QA, and launch processes
• Improve lead management, scoring, routing, and lifecycle governance
• Drive automation and operational efficiency

Leadership

• Lead, develop, and evolve the Marketing Operations and analytics team by setting clear expectations, providing coaching and feedback, managing performance, and fostering an inclusive, collaborative environment aligned with organizational goals.
• Define priorities, operating rhythms, and ways of working for the function
• Partner cross functionally to align GTM planning and execution
• Act as strategic advisor to Marketing leadership

WHAT YOU’LL NEED:

• 15+ years in Marketing or Revenue Operations in SaaS environment
• Experience building and scaling marketing operating models in growth stage companies
• Proven experience influencing cross functional strategy and roadmaps
• Strong understanding of funnel management, lifecycle design, and attribution
• Experience supporting planning, forecasting, and pipeline strategy
• Expertise in lead scoring, ABM architecture, and performance measurement
• Experience leading teams and driving operational transformation
• Executive communication and stakeholder alignment skills
• Familiarity with Salesforce, marketing automation platforms, intent platforms (e.g., 6sense), conversation intelligence, and BI tools
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others. 

Location: ShipBob Innovation Center (4779 Hanoverville Rd building 200, Bethlehem, PA 18020)

Role Description:

The Manager, People Experience will oversee all aspects of HR practices at ShipBob. You will implement, and maintain human resources policies, procedures, and forms; support department managers and employees regarding personnel issues; and maintain personnel records in accordance with organizational/regulatory requirements. This person will run the training, development, and managing of a regional people operations team.  The Manager, People Experience will report directly to the Senior Manager, People Experience and support the Fulfillment and Operations teams in the East region. 

What you’ll do:

• Offer consultation, facilitation and resolution strategies for employees on workplace issues. 
• Maintain a smooth onboarding & offboarding process for FC employees (approvals, paperwork, E-Verify, H1B). 
• Work with on-site leadership to ensure safety and well being of all employees while ensuring worker’s compensation and return to work criteria are met. 
• Mediate and resolve employee relations issues; conduct thorough and objective investigations; performance improvement plans; disciplines and terminations when necessary. 
• Facilitate/administer performance management plans for fulfillment employees and managers.  
• Conduct compliance audits to ensure the company is in regulatory guidelines. 
• Encourage and participate in community involvement. 
• Create reports, compile and interpret data to steer business outcomes. 
• Conduct employee onboarding training and facilitate yearly compliance training for hourly and salaried employees.  
• Provide training and resources to the onsite leadership team. 
• Assist in managing the open enrollment process within the SIC. 
• Ethics Enforcement - Mitigating potential people and business risks as they arise, such as disciplinary actions. Ensure policies, practices and procedures are administered fairly and consistently and applicable to local, state and federal laws. 
• Ensure people managers are trained on internal ShipBob policies and procedures,while maintaining compliance on train on regulatory and legal updates.  
• Assist in administering and interpreting employee engagement surveys. 
• Ad hoc projects. 
• Additional duties and responsibilities as necessary. 

What you’ll bring to the table: 

• Bachelor degree in Human Resources or Business related field; or equivalent combination of education and experience required. 
• Minimum 6-8 years of Generalist experience required, preferably in a warehousing/manufacturing environment. 
• Management experience with direct reports is required. 
• Bilingual in English/Spanish is strongly encouraged.  
• SPHR/PHR, SHRM credentials are strongly preferred. 
• High level of confidentiality and management experience with extremely sensitive information. 
• Sound knowledge of employment law and HR practices, with efficient processes to stay on top of constant changes. 
• Ability to interpret data, make recommendations, and take action utilizing that data. 
• Able to work in a fast-paced environment and work with all levels of management. 
• Solid presentation, speaking, writing & communication skills to a wide range of group sizes.

Perks & Benefits: 

• Medical, Dental, Vision & Basic Life Insurance 
• Paid Maternity/Parental Leave Program 
• Paid Holidays & Flexible Time Off Program 
• Paid Sick Leave  
• Wellness Days (1 day/quarter) 
• 401K Match  
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/ 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a base salary range of $110,000 - $120,000 for this role.  In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies. 

Okta: The World’s Identity Company™

Okta is the leader in Identity management and The World’s Identity Company™. Our mission is to build a more secure world. Okta provides a neutral, powerful, and extensible platform that puts identity at the heart of your stack. Our platforms secure all types of identity, including customers, employees, partners, and AI agents.

Top brands trust Okta. We are relied upon by two thirds of the Fortune 100 and over 40% of the Forbes Global 2000 for their Identity-powered journeys.

The Strategic Workforce Identity Opportunity

Okta Platform Focus: Workforce Identity Solutions. Travel: Some travel is required, including in-person onboarding and travel to our San Francisco, CA HQ OR Chicago office during the first week of employment.

This role is integral to the Strategic segment team, managing large enterprise organizations across various key industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology.

The Technical Account Management (TAM) team is a global group of Okta product experts dedicated to enabling existing customers to succeed. We deepen our understanding of each customer’s unique ecosystem to not only address present challenges but also to anticipate and innovate for the future.

As a Technical Account Manager, you will focus exclusively on Workforce Identity, serving as a trusted technical advisor and advocate for some of our largest customers. You will focus on strategic account alignment and broad deployment strategies to drive lasting success through elevated technical maturity.

Key Workforce Identity Solutions You Will Support:

The Okta Platform secures employees, contractors, and partners across every part of the Identity lifecycle, including governance, access, and privileged controls. Products include:

• Identity & Access Management (IAM): Single Sign-On (SSO), Adaptive MFA, Device Access, API Access Management, Secure Partner Access, Access Gateway, and Universal Directory.
• Identity Governance & Administration (IGA): Lifecycle Management and Identity Governance. (For example, Box enforces zero standing privileges with Okta Identity Governance).
• Privileged Access Management (PAM): Privileged Access.
• Identity Threat Detection & Response (ITDR): Identity Security Posture Management and Identity Threat Protection.

What You'll Be Doing

Strategic Customer Partnership & Influence:

• Build deep, long-lasting relationships with customers as their go-to technical advisor.
• Earn Okta trusted advisor status with customer identity owners and technical leadership, known as the primary point of contact for technical leaders.
• Possess and masterfully apply comprehensive technical expertise to solve complex problems, design sophisticated solutions, and influence customer strategies.
• Collaborate with customers to design identity strategies aligned with their business objectives.
• Leverage tailored technical plans for success with a portfolio of customers of increasing size and complexity.
• Help find ways to build upon and expand customers' adoption of the Okta footprint through additional use cases and increasing security posture.
• Use knowledge of how Okta's product differentiators lead to positive outcomes for customers, securing the Okta footprint against competitive displacement.

Complex Problem Resolution & Advocacy:

• Demonstrate advanced problem-solving skills, capable of dissecting complex, multi-faceted problems and orchestrating effective solutions.
• Proactively identify risks and create mitigation plans, establishing actions, ownership, and driving resolutions.
• Able to handle most customer technical escalations independently, or collaboratively with the Customer Success Manager (CSM).
• Manage competing priorities with little impact on delivery, ensuring follow through on all activity.
• Demonstrate a strong ability to represent and advocate for the customer with cross-functional teams (including engineering and support), while supporting policies and decisions that are in the best interests of the company.
• Facilitate difficult discussions with senior stakeholders.

Thought Leadership & Team Enablement:

• Serve as a thought leader, providing best practices, workshops, and training.
• Generate specific vertical/use case insights and thought leadership, demonstrating an advanced level of Okta platform and identity domain knowledge, with a focus on enhancing customers’ security posture.
• Generate higher value for customers and deeper TAM engagement through repeatable asset and strategy creation for the team.
• Mentor peers and colleagues, upskilling capability with a focus on technical development.
• Contribute to the development of adoption and retention strategies, sharing knowledge of customer patterns, and leading execution.
• Lead project tasks or initiatives aimed at improvement of TAM processes and knowledge.

What You'll Bring to the Role 

• Requires 6+ years of related experience in a professional role, or equivalent experience (e.g., 6+ years with a Master’s degree).
• 3+ years of experience as a Technical Account Manager (TAM) or a comparable role such as Technical Consultant, Product Management, or Solution Architect.
• 3+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
• Education: 
  • BA/BS/MS in Computer Science, Information Technology or related discipline, or equivalent work experience required.
  • Certifications: Okta Certified, CISSP, or equivalent.
• Technical Mastery (Workforce Identity Focus):
  • Extensive proficiency utilizing Okta feature sets and platforms to portray a design, or architecture, that satisfies well-known customer use cases to a customer technical persona including architect.
  • Able to modify existing quickstart or code samples to adapt them to the customer's requirements.
  • Confident in assisting TAM peers on technical challenges, or on behalf of other TAMs customers.
• Solid understanding of one or more of the following key areas:
  • Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect).
  • Experience dealing with legacy applications in a hybrid IT environment with non-standard applications (i.e., those that do not support modern identity federation protocols).
  • SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities.
  • Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc).
  • Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc).
  • Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc).
  • Awareness of augmentation of identity protocols and flows, capable of identifying augmentation that requires additional review.
• Communication and Leadership Skills:
  • Excellent communication skills, capable of translating complex technical topics into actionable insights.
  • Convey complex ideas in a compelling and easily understandable manner.
  • Ability to set expectations and communicate goals and objectives with customers at various levels, up to CxO.
  • Skilled in setting and enforcing appropriate boundaries with both internal and external stakeholders.
  • Ability to track and influence customer behavior and health metrics across a portfolio of accounts

#LI-MM1
#LI-Hybrid
P24882

Summary: Onbe is seeking a Third-Party Risk Coordinator who will support the day-to-day execution of the company’s vendor risk management program, serving as the primary point of contact for low-risk vendors and ensuring onboarding, due diligence, and ongoing oversight are completed in a timely, consistent, and audit-ready manner. This role coordinates the end-to-end vendor lifecycle, including document collection, purchase order alignment, and system record management/maintenance, while partnering closely with cross-functional teams to ensure compliance with established processes.  The coordinator also assists with contract risk review, manages vendor communications, maintains accurate records in the TPRM platform, and prepares reporting on vendor activity and KPIs.The ideal candidate is detail-oriented, highly organized and comfortable managing multiple priorities in a fast-paced environment, with strong communication skills and a foundational understanding of vendor management, third-party risk, and procurement processes.

This role is a hybrid role that will work onsite 2 days per week at our Conshohocken, PA office location. Occasional travel may be required as part of this role.

Responsibilities:
- Serve as the primary point of contact for Onbe’s third-party, low risk portfolio
- Coordinate onboarding and vendor due diligence of new vendors, as needed
- Management & oversight of existing low risk vendors
- Partner with cross-functional departments (e.g. Finance, Procurement, Legal) enforcing Procure to Pay processes
- Provide guidance and support related to Onbe’s Procure to Pay processes
- Review & approve purchase order requests
- Communicate with vendors regarding changes in orders and requirements for products or services, as needed
- Assist with contract risk review partnering with procurement and legal to ensure contracts include appropriate third-party risk clauses
- Update & maintain vendor records using Onbe’s Third-Party Vendor Risk Management platform
- Prepare reports for senior management on KPIs and vendor spend, as needed
- Support Third Party Vendor Risk Manager and Legal team, as needed
- Other assigned duties/initiatives, as needed

Qualifications:
- 2+ years in third party vendor risk management or similar role
- Bachelor’s degree in business preferred or strong business acumen
- Ability to develop and maintain positive vendor and business stakeholder relationships
- Excellent verbal and written communication
- Highly detailed oriented with excellent organization and time management skills
- Ability to work in a fast-paced environment
- Proficiency in using Microsoft Office Suite
- Familiarity with relevant software and technology (e.g. Third Party Vendor Risk Management, Procure-to-Pay, Contract Life Cycle Management)

The base salary range for this position is between $62,460.00 to $68,250 with eligibility for an annual bonus. The actual base salary offered depends on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, and market demand. Our competitive benefits includes medical, dental, vision, wellness, 401(k) matching, unlimited PTO, work from anywhere, generous parental leave, and more! Our job titles may span more than one career level. All candidates are encouraged to apply.

Client Service Representative

Position Summary: 

The Client Service Representative (CSR) plays a vital role in creating a positive first and lasting impression for our clients and their pets. The CSR is responsible for delivering exceptional service both in person and over the phone, handling client interactions with professionalism, empathy, and care. This position supports the smooth operation of the hospital by managing client communications, maintaining accurate records, and assisting the veterinary team in providing outstanding patient care. 

Primary Responsibilities: 

• Greet clients and patients warmly, providing professional, empathetic, and attentive service while answering in-person inquiries promptly. 

• Complete patient check-in and check-out efficiently while serving as a liaison with hospital staff and communicating real-time patient status and flow changes. 

• Maintain client communications via phone, email, and mail, including follow-ups and thank-you messages. 

• Schedule, confirm, and forward book appointments, routing requests appropriately; triage patients based on urgency. 

• Communicate clearly about hospital services, wellness care, vaccinations, diagnostics, surgical aftercare, and specialty packages. 

• Handle sensitive situations (e.g., euthanasia, test results, payments) with tact and professionalism. 

• Maintain accurate patient records, request and attach prior records, and ensure charges are captured. 

• Complete cash reconciliation, end-of-day financial tasks, and bank deposits while accurately processing payments and refunds, including transactions through Care Credit and credit card terminals. 

• Fill veterinary prescriptions accurately and provide instructions to clients. 

• Assist with over-the-counter product sales and maintain inventory. 

• Support veterinarians, technicians, and Practice Manager with patient care and administrative tasks. 

• Maintain a clean, organized, and safe hospital environment; follow safety and hygiene protocols. 

• Participate in opening, closing, and weekend duties as assigned. 

• Perform all other duties as assigned.   

Qualifications: 

• High school diploma or equivalent required. 

• Previous experience working with animals preferred; veterinary or animal care background strongly valued. 

• Basic computer proficiency, including the ability to use computer systems, email, practice management software, Microsoft Office applications, and basic scheduling tools. 

• Accurate data entry and record-keeping skills. 

• Able to perform basic math for cash handling, billing, and appointment management. 

• Manual dexterity required for typing, filing, and handling patients or supplies. 

• Strong written and verbal communication skills; able to communicate clearly with clients, team members, and veterinarians. 

• Demonstrated ability to provide professional, empathetic, and client-focused service while maintaining composure in high-stress or emotionally challenging situations. 

• Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds. 

• Comfortable sitting, standing, walking, bending, and kneeling for extended periods throughout the workday.  

• Professional, neat appearance consistent with hospital standards. 

Hours:  

• Must be able to work a flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations 

Compensation and Benefits: 

• We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible to participate in our 401(k) retirement plan. Other benefits include paid time off, paid holidays and access to employee assistance program. 

Fairstead has an exciting opportunity at one of our properties, and we are looking for an Assistant Property Manager to join our team! The Assistant Property Manager assists and supports the planning, implementing, and managing the daily operations of the property. They assist in the management of onsite activities and the overall performance of the property. They perform various duties including administrative, financial, and resident relations. 

RESPONSIBILITIES 

• Assists Property Manager to ensure compliance in all aspects of the HUD (Housing and Urban Development) 4350.3 Handbook. 

• Executes intervention strategies for tenants who are non-compliant with lease/compliance requirements. 

• Assists in the preparation of the property for REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews. 

• Documents lease violations and coordinate evictions. 

• Promotes resident satisfaction and retention by responding to questions, complaints, and requests promptly. Taking appropriate action to resolve and address service issues. 

• Ensures the property’s maintenance team members respond and complete resident service requests. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Alerting staff of move ins, move outs, any emergencies. 

• Provide excellent customer service and display a courteous and professional attitude towards all residents and visitors. 

• Responsible for regularly tracking arrears and following up with tenants per the company policy. 

• Oversee the lease renewal program for appropriate retention rate. 

• Works within house legal team to track status of rent payments. 

• Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily. 

• Create purchase orders in Yardi. 

• Answer phone calls, messages, and emails promptly; within a few hours but never exceed 24 hours. 

• Perform or assist with any operations as required to maintain workflow and to meet schedules. 

• Perform other duties as needed.  

Benefits 

• Generous employer contribution for Medical Insurance through Meritain Health 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

To perform the job successfully, the following skills and/or experience are required to qualify for the position.  

• Two (2) years of experience in affordable housing leasing or property management.  

• Knowledge and experience in the local residential market. 

• Experience with EIV, Yardi and Realpage.

• Proficient in Microsoft Office Suite. 

• Strong written and verbal communication skills. 

• Great Customer Service skills. 

• Able to learn and work with property management applications. 

• Quick learner and great attitude. 

We are looking for a Learning Project Coordinator, you will support the project teams on a variety of accounts for our learning and capability programs.

You will be in daily contact with clients and colleagues, providing exceptional service, thinking one step ahead and becoming an important member of the team.

Nazaré is our leading Learning & Capability brand (Part of Inizio Engage XD). We design and deliver impactful training experiences that drive real behaviour change and performance improvement for pharmaceutical and biotech organisations.

You will report into the Learning Delivery Manager.

What will you do …

Program Delivery & Project Planning

• Support end-to-end project lifecycle, ensuring understanding across teams and partners
• Track milestones, maintain centralized documentation, and provide regular updates
• Coordinate and support project setup to meet internal and client expectations
• Schedule and support meetings with agendas, minutes, and action tracking
• Lead small learning projects

Client Management

• Be your client liaison for delegated activities
• Build client relationships and deliver high-quality service throughout the project lifecycle.

Business & Financial Knowledge

• Support budget creation, financial tracking, and reporting to ensure cost alignment
• Manage invoices, POs, and reconciliations following company processes.
• Help with Statements of Work (SOWs) and freelancer/client tracking.

Team Collaboration & Communication

• Communicate project goals and status to internal partners.
• Foster collaboration across Nazaré and Inizio Engage teams.
• Share insights and celebrate team successes.

What you'll need to have ...

• 1+ years of experience in a similar Project Coordination role
• Demonstrate an understanding of tracking and monitoring projects milestones and costs to ensure profitability and highlighting budget challenges
• Demonstrate client management skills
• Demonstrate formatting skills using PowerPoint
• Experience working within deadlines across multiple projects
• Possess the ability to multitask and test yourself outside of your 'comfort zone'
• Have a desire to learn and be a part of team success
• Have a Bachelor's degree (or equivalent educational level)
• Have an interest in the pharmaceutical industry, and a passion for learning, capability development and diverse approaches to program and solution development

Just a few of our benefits...

• Great compensation package
• 23 days' annual leave plus public holidays, company closure over Christmas and personal days
• 3 days volunteering leave
• Private Medical Plan
• Life Insurance
• 401(K) Plan
• Hybrid working
• Group Income Protection

A bit about us ….

Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the creation and delivery of live and virtual experiences, film, digital, and immersive content.

Our family of brands is made up of: Emota, Forty1 and Nazarѐ.

We believe in our values: We empower everyone | We rise to the challenge | We work as one | We ask what if | We do the right thing and we will ask you how your personal values align to our values

#LIML

This is a hybrid remote/in-office role.

About us:

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Research Partnership (part of Inizio Ignite) is one of the world's largest pharma market research and consulting agencies with over 250 researchers, consultants, project managers and support staff. Our teams are located across the globe, in Europe (London, Lyon), North America (New York, Philadelphia, San Francisco) and Asia (Singapore, Delhi).

About the team:

The RP Operations team works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical, MedTech and biotech clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.

Each of our research projects will have a dedicated member of the RP Operations team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our Operations team will support multiple projects concurrently. As an Insights Field Operations Associate Director, this will involve working directly with both the Research Directors, as well as with other departments (Finance, IT, Creative) to provide Project Management subject matter expertise.

As a Field Operations Associate Director you will have responsibility for managing a team of Project Managers/Executives. This will involve mentoring, performance management as well as overseeing recruitment activities (interviewing candidates) for roles within your team. You will also be responsible for delivering subject-specific training both within your line management team and the wider Operations team.

Your primary role:

The Field Operations Associate Director is a senior leadership role within US Field Operations at Insights. The role is responsible for overseeing the quality, consistency, and delivery of project management output from a team of RP Project Managers, while also acting as a hands-on Project Manager on active studies.

This position plays a central role in supporting the alignment of project management roles and responsibilities across RP and STEM within Insights. Working closely with the Head of US Field Operations, the Associate Director will develop a deep understanding of both RP and STEM operating models and contribute to the evolution of project management capabilities under the Insights organization.

The role combines direct project delivery, people leadership, client engagement, and cross-business collaboration, and requires strong judgement, operational credibility, and the ability to lead through complexity.

Key Responsibilities

Project Delivery & Oversight

• Oversee the end-to-end delivery and quality of US RP project management output, ensuring projects are delivered to a high standard and in line with client expectations.
• Act as Project Manager on assigned studies, maintaining full responsibility for operational execution from project set-up through to delivery.
• Hold full project-level decision-making authority, including management of scope, timelines, and delivery risks.
• Escalate resourcing constraints or significant capacity challenges to the Head of US Field Operations as required.
• Serve as a senior escalation point for complex delivery issues and client concerns.

Hands-on Project Management Responsibilities

• Oversee the smooth running of fieldwork management, coordinating with internal teams and external suppliers.
• Ensure the successful handover of project deliverables to research teams, including:
• Coordination of Data Processing (DP) work and deliverables for quantitative projects, in line with provided specifications and templates.
• Coordination of qualitative deliverables, including transcripts and/or recordings (notes, video, and audio files), as required.
• Own, coordinate, and maintain project timelines, working closely with internal research teams, clients, and suppliers.
• Take ownership of coordinating project team meetings, including scheduling and facilitation.
• Hold responsibility for Pharmacovigilance and Adverse Event reporting, ensuring compliance with internal and regulatory standards.
• Coordinate client and supplier Statements of Work (SOWs).
• Manage client and supplier invoicing, including PO number tracking, invoice coordination, and liaison with the Finance team.

Team Leadership & Line Management

• Line manage a team of RP Project Managers and Senior Project Managers.
• Provide coaching, feedback, and development support to strengthen project management capability and consistency of output.
• Support professional development and performance management of RP PMs.

Client Engagement

• Engage directly with clients on escalations, delivery challenges, and complex projects.
• Act as a senior point of contact for project delivery matters when required.
• Partner with internal stakeholders to support strong, long-term client relationships.

RP & STEM Alignment within Insights

• Work closely with the Head of US Field Operations to build a strong understanding of RP and STEM as distinct businesses.
• Support the alignment and clarification of project management roles and responsibilities across RP and STEM within Insights.
• Contribute to discussions on how project management capabilities and expectations can be enhanced and aligned over time, while recognizing existing team processes.
• Act as a bridge between RP project management and the wider Insights Field Operations organization.

Global Collaboration

• Collaborate with Associate Project Directors in the UK and APAC to support alignment of RP project management approaches globally.
• Share best practices and support consistent quality of project output across geographies.
• Contribute to global discussions on project management standards and ways of working for RP within Insights.

About You…

Your skills and experience:

• More than 7 years of experience in market research project management (qualitative and/or quantitative research)
• Experience managing healthcare market research projects
• Significant experience with team management (including line management and training of a team of junior Project Managers)
• Established relationships with fieldwork agency suppliers
• Strong project management skills (adhering to agreed timelines, troubleshooting and communication with internal and external stakeholders)
• Proven ability to manage complex, multi-stakeholder projects and make independent delivery decisions.
• Experience handling client escalations and operating confidently in senior client environments.
• Comfortable working across teams and geographies and contributing to organizational alignment efforts.
• Highly organized, detail-oriented, and able to balance delivery with people leadership.

Ideal profile:

• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate commercial and analytical capabilities
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organization and prioritization
• You demonstrate a track record of identifying operational efficiencies
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion
• You are highly motivated and want to seize opportunities to develop new skills and progress your career

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development program for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours

About us:

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Research Partnership (part of Inizio Ignite) is one of the world's largest pharma market research and consulting agencies with over 250 researchers, consultants, project managers and support staff. Our teams are located across the globe, in Europe (London, Lyon), North America (New York, Philadelphia, San Francisco) and Asia (Singapore, Delhi).

About the team:

The RP Operations team works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical, MedTech and biotech clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.

Each of our research projects will have a dedicated member of the RP Operations team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our Operations team will support multiple projects concurrently. As an Insights Field Operations Associate Director, this will involve working directly with both the Research Directors, as well as with other departments (Finance, IT, Creative) to provide Project Management subject matter expertise.

As a Field Operations Associate Director you will have responsibility for managing a team of Project Managers/Executives. This will involve mentoring, performance management as well as overseeing recruitment activities (interviewing candidates) for roles within your team. You will also be responsible for delivering subject-specific training both within your line management team and the wider Operations team.

Your primary role:

The Field Operations Associate Director is a senior leadership role within US Field Operations at Insights. The role is responsible for overseeing the quality, consistency, and delivery of project management output from a team of RP Project Managers, while also acting as a hands-on Project Manager on active studies.

This position plays a central role in supporting the alignment of project management roles and responsibilities across RP and STEM within Insights. Working closely with the Head of US Field Operations, the Associate Director will develop a deep understanding of both RP and STEM operating models and contribute to the evolution of project management capabilities under the Insights organization.

The role combines direct project delivery, people leadership, client engagement, and cross-business collaboration, and requires strong judgement, operational credibility, and the ability to lead through complexity.

Key Responsibilities

Project Delivery & Oversight

• Oversee the end-to-end delivery and quality of US RP project management output, ensuring projects are delivered to a high standard and in line with client expectations.
• Act as Project Manager on assigned studies, maintaining full responsibility for operational execution from project set-up through to delivery.
• Hold full project-level decision-making authority, including management of scope, timelines, and delivery risks.
• Escalate resourcing constraints or significant capacity challenges to the Head of US Field Operations as required.
• Serve as a senior escalation point for complex delivery issues and client concerns.

Hands-on Project Management Responsibilities

• Oversee the smooth running of fieldwork management, coordinating with internal teams and external suppliers.
• Ensure the successful handover of project deliverables to research teams, including:
• Coordination of Data Processing (DP) work and deliverables for quantitative projects, in line with provided specifications and templates.
• Coordination of qualitative deliverables, including transcripts and/or recordings (notes, video, and audio files), as required.
• Own, coordinate, and maintain project timelines, working closely with internal research teams, clients, and suppliers.
• Take ownership of coordinating project team meetings, including scheduling and facilitation.
• Hold responsibility for Pharmacovigilance and Adverse Event reporting, ensuring compliance with internal and regulatory standards.
• Coordinate client and supplier Statements of Work (SOWs).
• Manage client and supplier invoicing, including PO number tracking, invoice coordination, and liaison with the Finance team.

Team Leadership & Line Management

• Line manage a team of RP Project Managers and Senior Project Managers.
• Provide coaching, feedback, and development support to strengthen project management capability and consistency of output.
• Support professional development and performance management of RP PMs.

Client Engagement

• Engage directly with clients on escalations, delivery challenges, and complex projects.
• Act as a senior point of contact for project delivery matters when required.
• Partner with internal stakeholders to support strong, long-term client relationships.

RP & STEM Alignment within Insights

• Work closely with the Head of US Field Operations to build a strong understanding of RP and STEM as distinct businesses.
• Support the alignment and clarification of project management roles and responsibilities across RP and STEM within Insights.
• Contribute to discussions on how project management capabilities and expectations can be enhanced and aligned over time, while recognizing existing team processes.
• Act as a bridge between RP project management and the wider Insights Field Operations organization.

Global Collaboration

• Collaborate with Associate Project Directors in the UK and APAC to support alignment of RP project management approaches globally.
• Share best practices and support consistent quality of project output across geographies.
• Contribute to global discussions on project management standards and ways of working for RP within Insights.

About You…

Your skills and experience:

• More than 7 years of experience in market research project management (qualitative and/or quantitative research)
• Experience managing healthcare market research projects
• Significant experience with team management (including line management and training of a team of junior Project Managers)
• Established relationships with fieldwork agency suppliers
• Strong project management skills (adhering to agreed timelines, troubleshooting and communication with internal and external stakeholders)
• Proven ability to manage complex, multi-stakeholder projects and make independent delivery decisions.
• Experience handling client escalations and operating confidently in senior client environments.
• Comfortable working across teams and geographies and contributing to organizational alignment efforts.
• Highly organized, detail-oriented, and able to balance delivery with people leadership.

Ideal profile:

• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate commercial and analytical capabilities
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organization and prioritization
• You demonstrate a track record of identifying operational efficiencies
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion
• You are highly motivated and want to seize opportunities to develop new skills and progress your career

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development program for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours

#LI-ND1

#LI-Remote

Location: ABE-1 Sort Center: 4779 Hanoverville Rd building 200, Bethlehem, PA 18020

Shift: Monday - Friday, Day Shift. Must be flexible to work nights and weekends based on business demand.

Role Description:

The Area Manager is a people first leader responsible for directly managing and developing a team of leads and associates in our fulfillment centers. They’ll be heavily involved in driving process improvement, maintaining a safe work environment, tracking operational performance across various metrics, fostering employee engagement onsite and owning development of their team. Area Managers receive exposure across departments and shifts to contribute to operational and cultural excellence, diversifying their experience and exposing them to all aspects of our fulfillment and logistics operations. As ShipBob continues to grow, it is imperative to provide a great experience in serving our clients’ needs while maintaining sustainable growth and scalability from an operations perspective. This role reports to the Operations Manager, Fulfillment Operations, who also serves as the backup for this role.

What you’ll do:

• Manage, build, and develop a team of 30+ warehouse associates (Temp and FTE).  
• Review weekly work forecasts and identify productivity requirements to meet overall building objectives. 
• Partner with other Area Managers to balance labor ensuring we are operating an efficient shift while meeting all goals. 
• Own operational metric reporting, including, but not limited to, VCPO, UPH, OPH (Batch, Labelling, Pick, Pack), on-time receiving and shipping, merchant SLA’s and Injury Rate. Identify areas for improvement, troubleshoot problems, and implement solutions to maintain standards. 
• Responsible for ensuring teams are properly trained on processes and procedures, understand metrics and performance goals, and that their needs are addressed so they can best perform in their roles. Assign tasks, provide coaching and accountability, and motivate team towards achieving performance goals. 
• Develop Lead talent ensuring Lead associates are provided necessary tools, training, and resources to meet standards. 
• Actively foster employee engagement onsite by participating in activities, events, and programs that contribute to workplace culture, a positive work environment and employee wellbeing. 
• Review and approve associate timecards daily. 
• Serve as the contact for escalated issues, with the ability to mitigate risk and resolve quickly and effectively. 
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.  
• Supervises daily workflows to ensure products are handled and stored correctly in accordance with defined safety and quality procedures. Maintains compliance with hygiene and contamination control standards and promotes a culture of accountability among associates. 
• Additional duties and responsibilities as necessary. 

What you’ll bring to the table:

• 2+ years of people management and operational leadership experience within a high-volume 3PL fulfillment environment. Preferred experience in ecommerce, retail, and manufacturing industries.
• Ability to manage performance, deliver feedback, train and develop talent for professional growth.
• Solid computer skills and have a working knowledge of programs such as Microsoft Word and Excel, PowerBI and TMS systems. 
• Strong analytical skills and experience tracking and achieving KPIs.
• Excellent attention to detail and communication skills.
• Comfortability to navigate and manage ambiguity.   
• Hard working with a focus on learning, detail oriented, and passionate about helping small businesses compete online.  
• Ability to build and maintain relationships with business stakeholders and carrier partners.
• Must be willing to work rotating shifts and non-traditional hours as needed to support business operations.    

Perks & Benefits:

• Medical, Dental, Vision & Basic Life Insurance 
• Paid Maternity/Parental Leave Program 
• Paid Holidays & Flexible Time Off Program 
• Paid Sick Leave  
• Wellness Days (1 day/quarter) 
• 401K Match  
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/ 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a base salary range of $65,000–$73,000 for this role. The total compensation for this position in our compensation architecture is $54,878 - $91,463. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.  

#LI-MW1

Role: Packaging Manager 

Location: Sinking Spring, PA

Exempt 

We are Growers, We are Wholesalers, We are Producers, We Are Budtenders, We are Retailers, We are Partners, and We are Hiring 

Your Impact:  

• Lead and oversee the packaging department of the facility. 

• Manage daily packaging tasks, including vape & pre roll filling, accurate labeling, weighing, and packaging with quality assurance 

• Hire, train, mentor, coach, and develop team members 

• Monitor and update inventory levels to align with production goals, customer orders, and sales data 

• Collaborate cross functionally to ensure accurate, timely, and efficient order fulfillment 

• Continuously identify and implement improvements in safety, productivity, quality, and team engagement 

Your Strengths: 

• You are welcoming and inclusive of others, value individual differences, and love leading a winning team. 

• You are excellent at building relationships, communicating and working with others, packaging standards, and have strong personal ethics.  

• You excel at problem-solving, compliance, safety, and efficiency 

• You are passionate about the cannabis community, the product, and producing exceptional results.  

If we are EMPATHETIC, HONORABLE & ACCOUNTABLE 

And we grow ourselves and business with GRIT then we will be 

                    CHAMPIONS OF CANNABIS 

Why Join Us:  

Holistic Industries offers a comprehensive benefits package, including competitive base pay, a bonus program, and medical, dental, and vision coverage. We also offer a team member discount in our stores, a Health Savings Account, pet insurance, and a 401(K) with a company match. Additional benefits include company-paid short term and long-term disability, life and AD&D insurance and mental health and urgent care services. Team Members can also take advantage of our referral program and generous paid time off (PTO). 

This is a remote role however, you must be in the U.S. Eastern Time Zone.

About Us

Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.

We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.

We’re growing and looking for a Sourcing Manager to join us.

About the Role

The Sourcing Manager is responsible for managing supplier relationships, negotiating rates, and overseeing the purchasing of promotional products and materials. You’ll play a key role in shaping how we source, curate, and deliver branded merchandise at scale for global clients, bringing campaigns to life through high quality, on brand products and building a best in class vendor network as we grow.

We are looking for someone with hands-on experience in promotional merchandise or branded products to take ownership of vendor sourcing, pricing, and fulfilment. This is a high impact role with real ownership, where you will directly influence product quality, supplier strategy, and commercial outcomes. In this role, you will operate in a fast moving, high volume environment, managing multiple sourcing requests at once while balancing speed, cost, and quality.  Working closely with Swag, Production, and Sales, you will own the end to end sourcing process, while building a product catalog and lookbooks that turn ideas into standout client campaigns.

Key Responsibilities:

• Vendor & Inventory Management
• Source, evaluate, and select suppliers for promotional products and branded merchandise. Build out our vendor network as the business scales.
• Negotiate pricing and terms with vendors to achieve cost savings and favorable agreements.
• Set pricing that balances market competitiveness with strong margin performance for Reachdesk.
• Build a vendor vetting process that aligns with business values.
• Maintain strong, long-term relationships with key suppliers and oversee quality control.
• Curate and create commercially compelling product catalogs and lookbooks that enable sales teams to sell across a variety of client use cases.
• Ensure all items available to purchase across our vendors are accurately priced, stocked, and meet the quality standards of our clients.
• Apply sustainable and scalable methodologies to pricing swag decoration to maximize Reachdesk’s margins while minimizing the time to quote these services.
• Procurement & Order Management
• Place orders with partner vendors & track production schedules.
• Oversee large or complex orders requiring multiple vendors or custom product development.
• Track team performance to ensure quarterly targets set by the leadership team are achieved.
• Collaborate with warehouse and logistics partners to streamline global fulfillment.
• Manage a high volume of concurrent sourcing requests, balancing speed, cost, and quality across multiple stakeholders.
• Process & Collaboration
• Provide guidance and support to production specialists.
• Lead continuous improvement initiatives in procurement & order management processes.
• Establish and evolve SOPs, working closely with cross-functional teams to continuously improve workflows and tools.
  
  

About You:

• Experience sourcing promotional merchandise or branded products, working directly with suppliers and decorators
• Proven supplier, decorator or vendor management experience, including negotiating pricing, terms, and agreements
• Strong understanding of design principles and ability to communicate them clearly
• Experience using promotional product software such as CommonSKU, Hoops, MPower Promo, Netsuite, or similar
• Experience using CRM platforms such as Salesforce, Hubspot, or similar
• Highly organised, able to prioritise multiple workstreams across internal and external stakeholders
• Strong attention to detail and accuracy across orders, pricing, and fulfilment
• Able to manage workload effectively in a fast paced, high pressure environment
• Strong business acumen with a cost-conscious mindset
• Strong communication skills with a collaborative, team oriented approach

Perks & Benefits

• Competitive salary, stock options, and 401(k) matching program
• Dental, audio, visual, and life insurance
• Flexible PTO
• A super collaborative working culture populated by innovative, fun, and dedicated people

*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location, benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.

Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: www.reachdesk.com/candidate-privacy-policy

Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) — your choice based on location.

About us 🚀

Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Our platform makes it easy to deliver personalized gifts and support campaigns or events through automated sourcing, storage, and global delivery, while integrating seamlessly with sales and marketing tech stacks.

Trusted by many of the most recognized names in the technology and SaaS space, Reachdesk is backed by a world-class team with hubs in New York, London, and Lisbon. We’re growing and currently looking for a Commercial Account Manager in the US to join us.

Role description 📖

As a Commercial Account Manager at Reachdesk, you will own retention and growth across a portfolio of existing customers. This is a commercially oriented account management role focused on renewals, expansion, and strategic account growth, with some prospecting within your book of business.

Success in this role requires strong commercial judgment, problem-solving ability, and the ability to turn customer needs into revenue opportunities. A key part of the role is helping customers get the most value from Reachdesk by identifying challenges early, solving problems, and quarterbacking cross-functional teams to drive strong customer outcomes. Your goal is to grow long-term customer value by understanding each customer’s business objectives, aligning them with our platform capabilities, and delivering measurable business outcomes.

Key responsibilities include the following:

• Own retention, renewals, and growth across a portfolio of existing customers
• Build strong, multi-threaded relationships across key stakeholders and decision-makers
• Drive upsell, cross-sell, and expansion opportunities within existing accounts
• Prospect to expand Reachdesk’s contractual opportunities within your book of business across teams, departments, and use cases
• Lead renewal and commercial conversations, including pricing, terms, and negotiation
• Run strategic account planning and business reviews tied to customer priorities and measurable outcomes
• Identify customer challenges early and work cross-functionally to solve them
• Quarterback internal teams across Client Success, Swag Sourcing, Marketplace, and Logistics to help customers achieve the right outcomes
• Maintain strong forecasting discipline and pipeline visibility across your book of business
• Represent Reachdesk with confidence and professionalism in executive-level discussions

About you 

• 5+ years in account management, account executive, renewals, or similar commercially oriented roles with direct revenue ownership, and a proven track record of renewing, retaining, and growing revenue
• Sales, SDR/BDR, or account executive experience strongly preferred
• Experience in subscription-based SaaS or other recurring-revenue environments with a consultative, strategic sales motion strongly preferred
• Demonstrated success owning renewals, upsells, cross-sells, and expansion within an existing book of business
• Track record of creating pipeline and generating new opportunities within existing accounts
• Strong commercial judgment and problem-solving ability
• Proven ability to build executive-level relationships across complex organizations
• Strong written, verbal, and analytical skills, with the ability to clearly explain and simplify complex concepts
• Highly self-motivated and organized, with a proven ability to manage multiple priorities in a fast-paced, innovative environment

About the benefits 👍—Here are just some

• Competitive salary, stock options, and 401(k) matching program
• Dental, hearing, vision, and life insurance
• Flexible PTO
• A super collaborative working culture populated by innovative, fun, and dedicated people.

*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location—benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.

Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: www.reachdesk.com/candidate-privacy-policy

Appian is looking for a strategic and detail-oriented Web Content Manager to contribute to the evolution and maintenance of our web presence. In this role, you will be responsible for the end-to-end production of high-impact web experiences, ensuring our CMS remains healthy, scalable, and user-friendly. Rather than just executing updates, you will manage the intake of stakeholder requests and enforce a content lifecycle strategy. You will also play a critical role in empowering other teams through distributed authoring, ensuring our global web footprint is consistent, modern, and optimized for conversion.

In this role, you will:

• Oversee the end-to-end production and launch of high-quality web pages, ensuring they are optimized for the B2B buyer journey.
• Partner with Content and Product Marketing teams to ensure web content is engaging, accessible, and aligned with company strategy.
• Partner with the SEO/AEO team to ensure web content is optimized for organic growth.
• Partner with creative agencies to ensure visual assets are delivered on time and aligned to web needs.
• Lead webpage localization efforts, ensuring a seamless and culturally relevant experience for international markets.
• Manage workflows between internal teams and external translation agencies to ensure high-quality, timely localized content updates.
• Manage the web component library within the CMS, ensuring technical stability and consistency.
• Monitor and maintain overall CMS health, collaborating with Web Engineering to troubleshoot issues and implement enhancements.
• Act as the primary point of contact for internal web requests, developing a clear prioritization framework to align web updates with business objectives.
• Build a regular cadence with regional marketing leads to provide visibility into the web roadmap and production timelines.
• Develop and enforce a global content lifecycle process, including regular audits, refreshes, and archiving of outdated content.
• Partner with the performance team to lead conversion rate optimization efforts on key landing pages through message and layout testing.
• Design and lead training programs to enable cross-functional and regional teams to perform self-service content updates within a governed framework.
• Create and maintain CMS documentation and guides to ensure high-quality execution across the organization.

Qualifications:

• 7+ years of related experience in web content management, with a strong focus on the B2B sector.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Deep expertise in enterprise-level CMS platforms, such as Adobe Experience Manager, Sitecore, or similar platforms.
• Strong understanding of how design systems power modern web architecture.
• Proven experience managing complex stakeholder environments and streamlining web production workflows.
• Experience managing web content intake, prioritization, localization, governance, and content lifecycle processes.
• Familiarity with web performance, SEO/AEO, CRO, and analytics-driven optimization.
• Clear and compelling communication skills, with the ability to translate technical requirements into actionable insights for stakeholders.

The base salary for this role is between $75,000–$175,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

Compensation: $21.25 per hour

Shift: Monday-Friday 8:00 AM-4:30 PM

Location: Bethlehem, PA

Role Description:

Our Associates work together as a team to deliver an incredible experience for our customers every day. Dedication and commitment to excellence will set you apart as a candidate and set you up for success within our fast-growing company. At ShipBob there is a huge opportunity for career growth as we are invested in each and every employee’s success in their career. This role reports to the Area Manager.  

What you’ll do:

• Receiving: This team accepts our customers’ new inventory and owns the entire process of getting that inventory put away and accepted into our system. The responsibility of communicating the arrivals and any exceptions are received as well. 
• Picking: Spread across two different processes our picking team is responsible for delivering products to the next stage of the process quickly and accurately. An integral team in the warehouse, pickers and their peers keep the flow of customers products moving and keep the warehouse humming.  
• Packing: The final touches before a customer receives their products, the packing team is responsible for ensuring the quality of each and every shipment as well as packing the items correctly. The packing team works together with picking to guarantee that shipments are fulfilled perfectly and owns all responsibility around those shipments. 
• Other Duties as Required: We are a team which means you will be asked to help out in other areas out of your normal day to day responsibilities to ensure the operations are running efficiently. 
• This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness. 

What you'll bring to the table:

• Able to work scheduled shifts including overtime, and/or weekends based on business needs and consistently arrive for work on time. 
• Ability to lift up to 50 lbs without restriction. 
• Able to stand and walk continuously during and up to a 8-10 hr shift. 
• Able to bend, stoop, reach above, and push/pull frequently. 
• May be required to help out in other departments as needed. 
• You’re willing to get your hands dirty to get a task completed. 
• You have the ability to adapt to change quickly. 
• You are extremely detail oriented. 
• Ability to quickly understand new processes and identify operational opportunities. 
• You’re looking to get your foot in the door with a rapidly growing start-up company. 
• Previous warehouse experience is not required. 
• Must be 18 or older. 

Perks & Benefits:

• Medical, Dental, Vision & Basic Life Insurance 
• 401K Match 
• Weekly paycheck with paid overtime eligibility  
• Pay Progression Program 
• Paid Time Off & Sick Time Off 
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/  
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

#LI-DNI

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a Sonographer, your focus is on ultrasound support for VEG hospitals and training facilities. This means working closely with our emergency doctors to provide same-day ultrasound scans for pets when they need it most. You’ll deal with a variety of patient types and scans, so being comfortable adapting to new scenarios and willing to learn new techniques and think outside the box are all part of your day-to-day. You’ll also assist in coordinating education opportunities and overall ultrasound training for your home and regional hospitals, inspire and motivate your fellow VEGgies to grow their ultrasound skills, and be ready to pitch in at the hospital whenever and wherever needed.

WHAT YOU’LL DO 

• Perform ultrasound studies and facilitate ultrasound training at your home hospital and regional hospitals
• Maintain good relationships with and accept feedback from teleconsultation radiologists reading your studies (e.g., Antech, SonoPath, IDEXX, VetsChoice, etc.)
• Ensure all training content and activities are in alignment with VEG culture, mission, and vision, and represent accurate, up-to-date sonographic techniques
• Track doctor and nursing team skills with a VEG Ultrasound Certificate checklist
• Engage in self-reflection and program evaluation practices to modify and enhance VEG’s ultrasound training programs
• Regularly meet with the medical directors, nursing trainer, and director of radiology education to discuss program development, training objectives, and additional needs
• Regularly meet with the hospital manager and medical director to discuss implementation of new training protocols, training schedules, hospital training needs, and team concerns
• Coordinate weekly schedule to work on the floor shifts with the hospital manager and medical director and devote time to training responsibilities
• May assist in developing ultrasound curriculum material, such as PowerPoints, videos, simulations, and assessments to be implemented across the doctor and nursing team training programs
• May provide educational demonstrations for doctors and nurses at other VEGs, including ultrasound topics, such as abdominal, thoracic, cardiac, cervical, and musculoskeletal studies 

WHAT YOU NEED

• Credentialed as a Veterinary Technician (LVT/CVT/RVT/LVMT), diagnostic medical sonographer (RDMS), and/or equivalent experience (e.g., sonographer course certificates)
• 3+ years veterinary ultrasound experience
• Previous training experience and the patience to teach and develop doctors, nurses, and fellow sonographers
• Comfortable mentoring others and giving/receiving feedback from colleagues
• Adaptability to changing environments
• Excellent communicator with peers, customers, and VEGgies
• Embrace the VEG Way and be excited to share your perspective and experience
• Eagerness to grow as a sonographer through training and continuing education
• Desire to travel to regional hospitals and off-site training facilities (e.g., Fort Collins, CO; Las Vegas, NV; White Plains, NY, etc.)

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

The Senior Manager, Global Compensation Programs leads the design, implementation, and governance of Shift4’s global compensation programs to ensure alignment with the company’s pay philosophy, business strategy, and global growth objectives. This role partners closely with HR, Finance, and business leaders to develop competitive, equitable, and scalable pay structures and incentive programs that attract, retain, and motivate top talent. The Senior Compensation Program Manager drives compensation planning cycles, leads benchmarking and market analysis, and manages strategic compensation initiatives, ensuring consistency, compliance, and best-in-class practices across all regions.

Key Responsibilities:

• Lead the design, management, and continuous improvement of global compensation programs, including base pay structures, incentive plans, and equity frameworks.
• Oversee the annual compensation planning process (merit, bonus, and equity cycles) in partnership with HR Operations and Finance, ensuring accuracy, consistency, and adherence to budget.
• Develop and maintain global salary structures and pay bands across functions, geographies, and job levels to ensure internal equity and external competitiveness.
• Conduct and oversee market analysis using global compensation surveys (e.g., Radford, Mercer, Aon) to ensure alignment with targeted market positioning.
• Manage compensation governance, policies, and compliance, including global pay transparency, pay equity reviews, and local labor regulations.
• Partner with HR Business Partners and Talent Acquisition to provide strategic guidance on offers, promotions, and retention initiatives.
• Lead compensation-related projects such as job architecture alignment, system implementations (Workday Advanced Compensation), and acquisition integrations.
• Develop and deliver compensation education, communications, and tools for leaders to enable informed pay decisions.
• Partner with the Total Rewards and Finance teams to forecast compensation spend and assess cost implications of compensation programs.
• Monitor compensation trends and best practices, providing strategic recommendations to senior HR and business leaders.

Minimum Requirements:

• 7+ years of progressive experience in compensation or total rewards; experience managing global programs required.
• Deep understanding of compensation strategy, market pricing, job evaluation, and incentive design.
• Advanced analytical skills and proficiency with Excel; experience with compensation tools such as Radford, Mercer, or Workday Advanced Compensation preferred.
• Strong project management and organizational skills with the ability to manage multiple programs simultaneously.
• Demonstrated ability to influence and partner effectively with HR, Finance, and business leaders across geographies.
• Knowledge of global regulatory requirements and trends, including pay transparency, FLSA, and EU pay directives.
• Excellent communication and storytelling skills with the ability to translate data into actionable insights.
• Experience in a high-growth, fast-paced, or global technology environment strongly preferred.

Practice Manager

Position Summary: 

The Practice Manager is responsible for the overall success of their hospital’s daily operations, ensuring exceptional patient care, client service, and business performance. This role serves as the driving force behind a positive, high-performing culture that aligns with VetEvolve’s guiding principles of Care First, Better Together, Grow Forward, and Own It. 

The Practice Manager maintains a clear focus on operational excellence and team engagement while fostering strong relationships across all levels of the organization. With a balance of empathy, accountability, and business acumen, this leader keeps VetEvolve’s mission and values at the forefront of all decisions, communications, and strategic initiatives. 

Using excellent communication, organization, and time-management skills, the Practice Manager creates a cohesive, collaborative, and compassionate environment where the team and clients feel valued and where pets receive the highest quality care. 

The Practice Manager works closely with the Regional Manager to execute regional initiatives, achieve financial and operational goals, and contribute to the broader success of VetEvolve’s network of hospitals. 

Primary Responsibilities: 

• Own hospital-level results across revenue, labor management, client satisfaction, and operational efficiency, reporting regularly to the Regional Manager. 
• Manage all aspects of hospital operations to ensure smooth, efficient, and high-quality delivery of patient care and client service. 
• Oversee employee time and attendance, review and approve payroll hours, and ensure timely submission for processing. 
• Monitor payroll costs and track actual results against budget, identifying opportunities for efficiency and optimization. 
• Coordinate all accounts payable activities, ensuring timely and accurate communication of information to the bookkeeper. 
• Lead proactive inventory management processes by monitoring stock levels, verifying pricing accuracy, minimizing outages, and communicating updates to the team. 
• Partner with the Regional Manager to align inventory performance with budget goals and vendor incentive programs. 
• Develop and manage staff and doctor schedules to balance patient flow, client needs, and team workload while minimizing overtime. 
• Partner with veterinarians and support leaders to recruit, interview, hire, onboard, train, and evaluate team members across all hospital departments. 
• Foster a positive, engaged culture by promoting teamwork, morale, and alignment with VetEvolve’s mission and core values. 
• Oversee day-to-day operations across both the front-of-house and treatment areas, ensuring a seamless client and patient experience. 
• Maintain open communication with veterinarians to continually improve medical quality and client service; facilitate doctor meetings and share updates with the team and Regional Manager. 
• Conduct regular team and department meetings to share updates, celebrate wins, and reinforce operational and cultural goals. 
• Handle client concerns and complaints promptly and professionally, collaborating with veterinarians on any matters related to medical standards of care. 
• Execute approved local marketing initiatives and social media strategies developed in partnership with the Regional Manager and Marketing team. 
• Organize and participate in community events to build relationships, strengthen client loyalty, and enhance the hospital’s local presence. 
• Serve as the primary contact for Practice Management System (PMS) vendors; troubleshoot system issues and proactively identify opportunities to optimize utilization and efficiency. 
• Monitor and maintain medical equipment to ensure functionality, compliance, and readiness for patient care. 
• Maintain compliance with all local, state, and federal regulations, and promptly address or escalate any safety or licensing concerns to the Regional Manager. 
• Regularly review practice performance metrics (P&L, labor, production, and client satisfaction) with the Regional Manager to identify trends and implement corrective actions. 
• Collaborate with cross-functional partners to ensure hospital operations align with VetEvolve standards.

Qualifications: 

• Bachelor’s degree in Business Administration, Management, or a related field preferred, or equivalent combination of education and progressive veterinary practice management experience. 
• Minimum of 3–5 years of leadership experience in a veterinary environment required. 
• Demonstrated success managing teams, driving operational performance, and improving client satisfaction. 
• Strong understanding of veterinary practice operations, financial drivers (P&L management, budgeting, KPI tracking), and compliance requirements. 
• Proven ability to coach, develop, and motivate diverse teams while fostering a culture of accountability, engagement, and collaboration. 
• Demonstrated success in delivering exceptional client experiences and fostering a consistent culture of service excellence. 
• Experience managing multiple priorities in a dynamic, fast-paced environment while maintaining accuracy, organization, and sound judgment. 
• Strong communication and interpersonal skills; able to build trust and alignment with doctors, team members, and leadership through professionalism and collaboration. 
• Track record of identifying challenges, evaluating options, and implementing effective solutions that improve patient care, client satisfaction, and operational outcomes. 
• Skilled in Microsoft Office Suite and practice management software, with the ability to leverage technology to enhance efficiency and reporting accuracy. 
• Certified Veterinary Practice Manager (CVPM) designation preferred, or willingness to pursue certification. 
• Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds. 
• Comfortable sitting, standing, walking, bending, and kneeling for extended periods throughout the workday.  
• Professional, neat appearance consistent with hospital standards. 

Continuing Education & Development 

• Attend a minimum of two (2) Practice Management Meetings or workshops per year to foster collaboration and ongoing professional growth (pre-approval required by the Director of Operations). 
• Participate in at least two (2) VetEvolve events annually (e.g., conferences, CE dinners, diligence meetings) to strengthen business understanding and connection across the organization. 
• This role serves as a key developmental position for individuals aspiring to future multi-site leadership opportunities within VetEvolve. 

Compensation and Benefits:  

• We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible to participate in our 401(k) retirement plan. Other benefits include paid time off, paid holidays and access to employee assistance program. 

Hours:  

• Must be able to work a flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations 

Travel Requirements:  

• Minimal travel (0–10%); occasional travel within the region for meetings, cross-training, or events as required/approved.

Practice Manager

Nonantum Veterinary Clinic in Landenberg, Pennsylvania (1 hour outside of Philadelphia) is the largest full-service general practice within the tri-state region. Located in a beautiful 8,000 sq ft facility, we see a large number of surgical and dental cases and are 100% companion animal focused. We have a close-knit, family oriented, experienced and cohesive team of doctors with visiting specialists including a cardiologist, radiologist, and orthopedic surgeon providing expanded services. NVC welcomes both experienced and new graduate veterinary professionals to join our compassionate team!

Position Summary: 

The Practice Manager is responsible for the overall success of their hospital’s daily operations, ensuring exceptional patient care, client service, and business performance. This role serves as the driving force behind a positive, high-performing culture that aligns with VetEvolve’s guiding principles of Care First, Better Together, Grow Forward, and Own It. 

The Practice Manager maintains a clear focus on operational excellence and team engagement while fostering strong relationships across all levels of the organization. With a balance of empathy, accountability, and business acumen, this leader keeps VetEvolve’s mission and values at the forefront of all decisions, communications, and strategic initiatives. 

Using excellent communication, organization, and time-management skills, the Practice Manager creates a cohesive, collaborative, and compassionate environment where the team and clients feel valued and where pets receive the highest quality care. 

The Practice Manager works closely with the Regional Manager to execute regional initiatives, achieve financial and operational goals, and contribute to the broader success of VetEvolve’s network of hospitals. 

Primary Responsibilities: 

• Own hospital-level results across revenue, labor management, client satisfaction, and operational efficiency, reporting regularly to the Regional Manager. 
• Manage all aspects of hospital operations to ensure smooth, efficient, and high-quality delivery of patient care and client service. 
• Oversee employee time and attendance, review and approve payroll hours, and ensure timely submission for processing. 
• Monitor payroll costs and track actual results against budget, identifying opportunities for efficiency and optimization. 
• Coordinate all accounts payable activities, ensuring timely and accurate communication of information to the bookkeeper. 
• Lead proactive inventory management processes by monitoring stock levels, verifying pricing accuracy, minimizing outages, and communicating updates to the team. 
• Partner with the Regional Manager to align inventory performance with budget goals and vendor incentive programs. 
• Develop and manage staff and doctor schedules to balance patient flow, client needs, and team workload while minimizing overtime. 
• Partner with veterinarians and support leaders to recruit, interview, hire, onboard, train, and evaluate team members across all hospital departments. 
• Foster a positive, engaged culture by promoting teamwork, morale, and alignment with VetEvolve’s mission and core values. 
• Oversee day-to-day operations across both the front-of-house and treatment areas, ensuring a seamless client and patient experience. 
• Maintain open communication with veterinarians to continually improve medical quality and client service; facilitate doctor meetings and share updates with the team and Regional Manager. 
• Conduct regular team and department meetings to share updates, celebrate wins, and reinforce operational and cultural goals. 
• Handle client concerns and complaints promptly and professionally, collaborating with veterinarians on any matters related to medical standards of care. 
• Execute approved local marketing initiatives and social media strategies developed in partnership with the Regional Manager and Marketing team. 
• Organize and participate in community events to build relationships, strengthen client loyalty, and enhance the hospital’s local presence. 
• Serve as the primary contact for Practice Management System (PMS) vendors; troubleshoot system issues and proactively identify opportunities to optimize utilization and efficiency. 
• Monitor and maintain medical equipment to ensure functionality, compliance, and readiness for patient care. 
• Maintain compliance with all local, state, and federal regulations, and promptly address or escalate any safety or licensing concerns to the Regional Manager. 
• Regularly review practice performance metrics (P&L, labor, production, and client satisfaction) with the Regional Manager to identify trends and implement corrective actions. 
• Collaborate with cross-functional partners to ensure hospital operations align with VetEvolve standards.

Qualifications: 

• Bachelor’s degree in Business Administration, Management, or a related field preferred, or equivalent combination of education and progressive veterinary practice management experience. 
• Minimum of 3–5 years of leadership experience in a veterinary environment required. 
• Demonstrated success managing teams, driving operational performance, and improving client satisfaction. 
• Strong understanding of veterinary practice operations, financial drivers (P&L management, budgeting, KPI tracking), and compliance requirements. 
• Proven ability to coach, develop, and motivate diverse teams while fostering a culture of accountability, engagement, and collaboration. 
• Demonstrated success in delivering exceptional client experiences and fostering a consistent culture of service excellence. 
• Experience managing multiple priorities in a dynamic, fast-paced environment while maintaining accuracy, organization, and sound judgment. 
• Strong communication and interpersonal skills; able to build trust and alignment with doctors, team members, and leadership through professionalism and collaboration. 
• Track record of identifying challenges, evaluating options, and implementing effective solutions that improve patient care, client satisfaction, and operational outcomes. 
• Skilled in Microsoft Office Suite and practice management software, with the ability to leverage technology to enhance efficiency and reporting accuracy. 
• Certified Veterinary Practice Manager (CVPM) designation preferred, or willingness to pursue certification. 
• Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds. 
• Comfortable sitting, standing, walking, bending, and kneeling for extended periods throughout the workday.  
• Professional, neat appearance consistent with hospital standards. 

Continuing Education & Development 

• Attend a minimum of two (2) Practice Management Meetings or workshops per year to foster collaboration and ongoing professional growth (pre-approval required by the Director of Operations). 
• Participate in at least two (2) VetEvolve events annually (e.g., conferences, CE dinners, diligence meetings) to strengthen business understanding and connection across the organization. 
• This role serves as a key developmental position for individuals aspiring to future multi-site leadership opportunities within VetEvolve. 

Compensation and Benefits:  

• We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible to participate in our 401(k) retirement plan. Other benefits include paid time off, paid holidays and access to employee assistance program. 

Hours:  

• Must be able to work a flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations 

Travel Requirements:  

• Minimal travel (0–10%); occasional travel within the region for meetings, cross-training, or events as required/approved.

LOCATION: 

The Strategic Partner Growth Manager (Mexico) is a remote, work from home position, as are all positions at Acceleration Partners (a structure central to our culture and our vision to change the work/life paradigm). Candidates must reside in the US or Mexico. Some travel is required, for client meetings or other internal meetings, conferences, etc. Candidates must hold a valid passport, be able to travel internationally and speak fluent Spanish.

THE ROLE: 

Acceleration Partners is accepting applications for an exciting new role that will sit in our Strategic Partner Growth department.  We are seeking an experienced Strategic Partner Growth Manager with business development/account management experience, ideally in the affiliate marketing space, to support the growth of this exciting new department and have a key focus in Mexico/LATAM. This person will be required to join client calls to pitch high value opportunities, to provide strategic insights, their progress to goals and proactively manage the top 10 partners for their respective clients. Thinking with a, how mentality, maintaining an action-oriented approach, and effective questioning will be critical in this role.  

TOP 5 JOB RESPONSIBILITIES: 

Client Revenue: 

• Publisher Performance: Contributes to the growth of clients through creation of high potential relationships and optimization of publishers.
• Performance and Placement Trackers: Follow client-approved processes for paid placements and partner optimizations.
• Subject Matter Expert in Client Verticals and Partner Relationships: Is a trusted and knowledgeable resource, serving as a subject matter expert across partners, and the verticals of their managed clients. Proactively leads conversations to share insights and expertise, adding value not only to the accounts they support but also to the broader department and AP

Business Development and Publisher Relationships: 

• Proactive Research: Identifies and recruits high-quality partners with strong revenue potential based client needs. Regularly utilizes available tools
• Written and Verbal Communication: Communications are clear, informative, and engaging. Asks relevant questions during publisher interactions to vet opportunities effectively. Manages day-to-day communication with top publishers in program (when paid placements and optimization)
• Initiative: Proactively identifies and executes areas of opportunity and optimization across the program to drive revenue growth

Top Partner Management

• Relationship Management: Where applicable, optimizes opportunities with top publishers on behalf of the client. Must view themselves as a true extension of the client's business and foster and maintain long-lasting relationships with these key partners
• Budget Management: Identifies and acts on opportunities that will drive client growth while maintaining a healthy return on investment
• Time Management: Demonstrates exceptional calendar and time management skills

Strategy and Execution: 

• Alignment to Client Strategy and Goals: Where required, participates in engagement kickoff call with client and ongoing calls as needed; asks appropriate questions and has a clear understanding of client goals and KPIs
• Creation and Ongoing Ownership of Partner Strategy: Creates plan for recruitment and/or paid placement initiatives to support the client’s program, including expected timeline for execution. Implements paid placement strategy, including negotiation of terms, campaign set-up, commission changes, screenshots and communication with partners. Executes recruitment strategy, including list building, outreach template and tracker
• Strategy Pivots: Adapts to change and pivots strategies to reach client goals; sets expectations and projects new goals when not achievable. Consistently communicates with confidence and professionalism, constructively pushing back on unrealistic client goals while preserving trust and strengthening the relationship

Pitching Opportunities: 

• Client Education and Alignment: Ensures clients have all necessary information to make informed decisions, clearly articulating the "why" behind each opportunity and the expected value it brings to the program, includinganticipated ROI

• Persuasiveness: Consistently demonstrates intellectual curiosity and a willingness to challenge the status quo. Regularly identifies, pitches and secures approval for innovative out-of-the-box opportunities. Clearly articulates the “why” behind each recommendation. Proposals are grounded in data and relevant client metrics
• Publisher Vertical and Client Knowledge: Maintains deep knowledge across publisher verticals and applies that expertise to confidently address client questions and identify areas of opportunity. Demonstrates a strong understanding of the client’s business and competitive landscape
• Tenacity: Proactively digs into the why behind a no or rejection; thoughtfully pushes back when appropriate and has a track record of successfully overcoming objections. Leverages knowledge to propose suggestions or alternative

QUALITIES OF THE IDEAL CANDIDATE: 

• Has strong aptitude for identifying digital strategies based on publisher business models, specifically in the Mexican/Wider LATAM market
• Quickly develops new relationships who can recruit brand-to-brand and unique partners. 
• Self-starter with a strong internal motivation to hit targets
• Experience working with enterprise brands with a deep understanding of their business and media challenges 
• Proven knowledge and understanding of performance and acquisition marketing 
• Demonstrated history of managing partnerships that require moving complex decisions through organizations successfully 
• Personal track record of commercial sales, success and ability to win the support of senior stakeholders 
• Data-driven decision maker with strong analytical thinking 
• Excellent communication skills to command an audience of senior stakeholders and bring partners and colleagues on your journey 
• High attention to detail and an ability to analyse data and identify insights to drive business performance 
• Proactive and collaborative attitude 
• Growth mindset and passion to drive client’s business forward 
• Knows how to collaborate with team members in a remote environment and across various time zones. 

MINIMUM QUALIFICATIONS & SKILLS: 

• Knowledge of affiliate marketing/digital marketing
• Fluency in at Spanish
• 4+ years business development or relevant work experience (including account management, contract negotiations, marketing), preferably in the affiliate marketing space
• Experience working in a sales or account management role with enterprise clients
• Proven track record of reaching and exceeding goals
• Experience in a business development
• Experience in Performance Marketing (particularly Affiliate Marketing) industry preferred
• Effective communication and negotiation skills with ability to push back without damaging relationships. Detail-oriented and persuasive
• Proven record of success in a goal-oriented, highly accountable, fast-paced environment
• Comfortable leading client-facing presentations
• Excellent verbal and written communication skills, a natural communicator and influencer
• Work from home and corporate office experience, a plus
  
  

WHY ACCELERATION PARTNERS? 

Acceleration Partners is the world’s largest and first-to-market Partnership Marketing Agency creating and nurturing partnerships that drive exceptional measurable outcomes for their clients. Managing clients in 40+ countries, AP’s global team of 300+ focuses on data-driven strategies that connect brands to the right consumers through affiliate and influencer All of our work is supported by APVision, our proprietary technology suite which leverages the largest dataset of any agency in the Partnership Marketing agency ecosystem. Serving over 200 brands—including household names like Amazon, Apple, Target, Google, Marriott, Coinbase, and Burberry—AP’s diversified team is creating what’s next in the industry by building high-performing partnership marketing programs. As the only truly integrated global partnerships agency, AP prides itself on being at the cutting edge of industry developments and leveraging proven expertise to deliver unique solutions for brands seeking sustainable growth. 

AP PERKS & BENEFITS - WHAT WE OFFER 

• 100% remote work for everyone 

• Group medical, dental, and vision coverage insurance (with opt-out benefits) 

• 401K with matching 

• Open Paid Time Off 

• Summer & Holiday Wellness Breaks in July and December 

• Volunteer and Birthday Time Off 

• Focus Fridays 

• Paid Parental Leave Benefits 

• Wellness, Technology & Education Allowances 

• Paid sabbatical leaves, donation matching, and more!! 
• Target Salary is $70,000 - $85,000 depending on location and experience.

Benefits may vary based on employment status or country location. 

Acceleration Partners is committed to a diverse workforce and we are an equal opportunity employer. We evaluate applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability, or veteran status.

#LI-REMOTE  

*GLSDR 

#LI-MG1

As a Senior Manager at Vynamic, you will leverage your life science consulting expertise to drive transformative outcomes for clients, fostering innovation and strategic growth within the life sciences industry. You will play a pivotal role in shaping strategies, managing complex projects, and cultivating meaningful relationships that align with Vynamic’s mission and values. 

What you'll be doing:

• Deliver High-Impact Solutions: Lead the design and delivery of high-quality, strategic solutions that align with client objectives and drive measurable business and scientific outcomes. Apply advanced life sciences consulting expertise to solve complex challenges and elevate client performance.
• Program & Risk Leadership: Oversee entire programs or multiple workstreams, proactively identifying and mitigating risks, resolving issues, and ensuring successful delivery. Serve as a trusted escalation point and advisor for clients and internal teams.
• Strategic Analysis & Executive Recommendations: Lead the synthesis of scientific, operational, and market data to generate actionable insights. Deliver confident, data-driven recommendations with urgency, tailored to executive-level stakeholders and aligned with broader business strategy.
• Firm Growth & Thought Leadership: Actively contribute to Vynamic’s growth by shaping intellectual capital, developing new service offerings, and sharing life sciences consulting expertise. Represent the firm in external forums and contribute to brand-building initiatives.
• Brand Representation: Serve as a senior ambassador of the Vynamic brand, consistently modeling company values and influencing culture both internally and externally. Champion the firm’s mission and vision in client engagements and industry interactions.
• Strategic Stakeholder Engagement: Cultivate and manage high-value relationships with senior stakeholders, ensuring alignment, trust, and long-term partnership. Consistently deliver outcomes that exceed expectations and reinforce Vynamic’s reputation for excellence.
• Team Development & Talent Cultivation: Lead and mentor teams by identifying growth opportunities, fostering a culture of continuous learning, and integrating life sciences consulting best practices into daily operations. Support career development through coaching and performance feedback.
• Collaborative Leadership Across the Firm: Partner with Navigators, Go-Tos, Account Managers, and Counselors to guide professional development journeys. Influence firm-wide initiatives and contribute to strategic decision-making processes.
• Continuous Feedback & Organizational Improvement: Model a commitment to personal and organizational growth by actively seeking feedback, implementing development plans, and driving a culture of excellence and accountability.
• Inclusive Leadership & Culture Building: Champion impact and inclusion by recognizing and celebrating diverse perspectives. Ensure inclusive decision-making and foster environments where all voices are heard and valued.
• Business Development & Network Expansion: Proactively identify opportunities where Vynamic’s services can add value to current or prospective clients, and escalate to Account Managers or Business Development leads as appropriate. Build and maintain strategic professional networks to support long-term business development and market visibility.

 What you'll need:

• Bachelor’s degree in life sciences, healthcare, or a related field with 6+ years of progressive experience in life science consulting. An advanced degree (MS, MBA, PhD) is preferred
• Demonstrated success in leading cross-functional teams and managing large-scale, complex projects in dynamic, fast-paced environments. Proven ability to mentor and develop talent, foster collaboration, and drive high-performance cultures.
• Deep understanding of relationship management principles, with a focus on building strategic partnerships and influencing key stakeholders across the life sciences ecosystem.
• Extensive experience applying project and program management methodologies to oversee multiple workstreams, ensuring alignment with organizational goals and delivering measurable outcomes.
• Industry Insight: Familiarity with Vynamic’s sectors, services, and unique value proposition is preferred. Ability to translate industry trends into actionable strategies that drive client value and business growth.
• Exceptional presentation and communication skills, with the ability to engage and influence diverse audiences, including scientific, operational, and executive stakeholders.
• A proactive, growth-oriented mindset that embraces challenges as opportunities for innovation, learning, and continuous improvement. Demonstrated ability to drive strategic initiatives and contribute to organizational thought leadership.

Why Join Vynamic?

At Vynamic, we believe in leading with authenticity, purpose, and passion. As a Senior Manager with a life science consulting background, you’ll not only help organizations achieve strategic goals but also inspire scientific and operational excellence—contributing to meaningful change that drives industry innovation.

Ready to make an impact? Join us at Vynamic and be part of a team where your expertise in life science consulting will thrive and grow.

Inizio Ignite, Vynamic 

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Vynamic management consulting team connects strategy to action, driving healthcare transformation. We partner with leading health and life science companies serving brand & commercial, Medical Affairs, R&D, and Health Services. Our expertise spans offerings including strategic planning & mobilization (SP&M), operating model & organization design (OMOD), deal activation & partnership enablement (DAPE), product launch strategy & planning, customer experience transformation, tech & digital transformation, strategic project management office, and change management. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward

Further Information

This is a full-time role and will follow a hybrid work environment in either Boston, Philadelphia, or New York City.

#LI-ND1

#LI-Hybrid

About us:

We invite you to come grow with us.

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.

About the team:

Our custom research team partners with global pharmaceutical and biotech clients to enable them to solve marketing, brand, advertising and communications problems through a mixture of innovative qualitative and quantitative market research techniques.

The team is not split into silos by client or therapy area, so you will be empowered to develop broad expertise across the healthcare landscape, and will have the opportunity to work with a wide range of expert senior researchers and gain exposure to the full suite of research tools and techniques covered by the team.

Our studies are typically multi-market, encompassing Europe, North America and Emerging Markets. We believe that exposure to a wide range of healthcare systems – and different cultural approaches to healthcare – helps our researchers to offer the most impactful, commercially-relevant insights to our clients.

Your primary role:

• Your role will be to oversee the smooth running of multiple concurrent projects
• With input from your manager you will be writing guides and questionnaires
• You will conduct depth interviews with key respondents and manage central locations with clients present
• You will interrogate the findings, helping to write the presentation alongside senior team members
• Your job also involves ongoing monitoring of job costs to meet budgets as well as overseeing junior members of your project team

About You…

Your skills and experience:

• More than 2 years of experience in market research (ideally healthcare but can be other market research sectors)
• Strong project management skills
• Ability to work under pressure and to tight deadlines
• Attention to detail

Ideal profile:

• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion
• You are highly motivated and want to seize opportunities to develop new skills and progress your career

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development programme for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end of year party
• Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa

Employee Benefits:

• Remote and hybrid work options
• A comprehensive training and development program
• Opportunities for internal advancement
• Annual salary and promotion review
• Paid time off
• 401(k) plan with employee match
• Medical/vision/dental/prescription insurance plans, including heath savings and flexible spending accounts
• Company paid basic life insurance
• Short term/long term disability
• Commuter reimbursement accounts
• Employee assistance program

Our Pledge

At Research Partnership, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a work environment that values diversity, equity, and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

Inizio Ignite, Research Partnership 

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.  

Further information:

This is a full-time role. You can choose to work out of our NYC, SF or Yardley, PA (Philadelphia) office for as many days out of the week as you’d like or work remotely.

Compensation

Salary Range Compensation (e.g.): $85,000 - $95,000 per year. This base salary range represents the low and high end of the salary range for this position in NYC. The range listed may be just one component the total compensation package. This range may also differ based on the applicant’s geographic location and cost of living considerations. 

We are looking for a Learning Project Coordinator, you will support the project teams on a variety of accounts for our learning and capability programs.

You will be in daily contact with clients and colleagues, providing exceptional service, thinking one step ahead and becoming an important member of the team.

Nazaré is our leading Learning & Capability brand (Part of Inizio Engage XD). We design and deliver impactful training experiences that drive real behaviour change and performance improvement for pharmaceutical and biotech organisations.

You will report into the Learning Delivery Manager.

What will you do …

Program Delivery & Project Planning

• Support end-to-end project lifecycle, ensuring understanding across teams and partners
• Track milestones, maintain centralized documentation, and provide regular updates
• Coordinate and support project setup to meet internal and client expectations
• Schedule and support meetings with agendas, minutes, and action tracking
• Lead small learning projects

Client Management

• Be your client liaison for delegated activities
• Build client relationships and deliver high-quality service throughout the project lifecycle.

Business & Financial Knowledge

• Support budget creation, financial tracking, and reporting to ensure cost alignment
• Manage invoices, POs, and reconciliations following company processes.
• Help with Statements of Work (SOWs) and freelancer/client tracking.

Team Collaboration & Communication

• Communicate project goals and status to internal partners.
• Foster collaboration across Nazaré and Inizio Engage teams.
• Share insights and celebrate team successes.

What you'll need to have ...

• 1+ years of experience in a similar Project Coordination role
• Demonstrate an understanding of tracking and monitoring projects milestones and costs to ensure profitability and highlighting budget challenges
• Demonstrate client management skills
• Demonstrate formatting skills using PowerPoint
• Experience working within deadlines across multiple projects
• Possess the ability to multitask and test yourself outside of your 'comfort zone'
• Have a desire to learn and be a part of team success
• Have a Bachelor's degree (or equivalent educational level)
• Have an interest in the pharmaceutical industry, and a passion for learning, capability development and diverse approaches to program and solution development

Just a few of our benefits...

• Great compensation package
• 23 days' annual leave plus public holidays, company closure over Christmas and personal days
• 3 days volunteering leave
• Private Medical Plan
• Life Insurance
• 401(K) Plan
• Hybrid working
• Group Income Protection

A bit about us ….

Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the creation and delivery of live and virtual experiences, film, digital, and immersive content.

Our family of brands is made up of: Emota, Forty1 and Nazarѐ.

We believe in our values: We empower everyone | We rise to the challenge | We work as one | We ask what if | We do the right thing and we will ask you how your personal values align to our values

#LIML

This is a hybrid remote/in-office role.

The ML Data Service team is seeking a highly experienced and motivated Staff Tech Lead Manager (TLM) to lead the development and operation of our core machine learning data infrastructure. This critical role requires a blend of deep technical expertise in machine learning systems, large-scale data processing, and proven leadership ability to manage both individual contributors and technical direction.

The ML Data Service team is responsible for providing reliable, high-quality, and easily accessible data for all ML use cases. As owners of the "Data Engineering" phase of the ML lifecycle, they manage the most critical input to any ML system: the data itself. Our infrastructure supports hundreds of data pipelines and petabytes of data, directly enabling the success of our flagship products.

What You'll Do

Technical Leadership and Strategy

• Define and drive the technical roadmap and long-term strategy for the ML Data Service platform, ensuring it meets the evolving needs of ML engineers across the company.
• Serve as the top technical expert for the team, architecting complex, highly scalable, and fault-tolerant systems for data ingestion, transformation, and serving.
• Lead the technical vision for the provision of diverse training data sources, including ingestion from real-world drive logs, resimulation outputs, autolabelling pipelines, and human labelling efforts.
• Drive the implementation of robust mechanisms for monitoring data quality, tracking data lineage, and ensuring overall data governance and compliance.
• Provide hands-on technical guidance, design reviews, and mentorship to engineers, ensuring the adoption of best practices, high code quality, and operational excellence.

Management and Team Growth

• Manage a team of software engineers, including performance reviews, career development, coaching, and mentoring.
• Act as a technical leader-manager hybrid, balancing 50% management duties with 50% technical leadership, architecture, and hands-on coding/design.
• Drive hiring and recruitment efforts to attract, onboard, and retain top engineering talent, fostering a diverse and inclusive team culture.
• Champion engineering excellence, operational rigor, and a strong sense of ownership within the team.

Collaboration and Execution

• Collaborate closely with ML model teams and Infrastructure teams to understand data needs and deliver solutions that accelerate ML development cycles.
• Lead the execution of major projects, ensuring on-time delivery and alignment with business objectives.
• Communicate complex technical concepts and strategic direction effectively to both technical and non-technical stakeholders, including executive leadership.

What We're Looking For

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 8+ years of experience in software engineering, with a strong focus on large-scale data systems, distributed systems, or ML infrastructure.
• 3+ years of experience managing engineering projects with a track record of delivering efficient tools and infra. Manger experience  of building and scaling high-performing teams is a strong plus (including mentoring, performance management, and career development).
• Deep expertise in data processing technologies (e.g., Spark, Flink, Beam, distributed databases) and experience with cloud platforms (e.g., AWS, GCP, Azure).
• Demonstrated experience designing, implementing, and operating production-grade ML data pipelines or feature stores.

This role is hybrid from our Pittsburgh office and requires two in-office days per week, ideally Tuesday and Thursday.

The ML Data Service team is seeking a highly experienced and motivated Staff Tech Lead Manager (TLM) to lead the development and operation of our core machine learning data infrastructure. This critical role requires a blend of deep technical expertise in machine learning systems, large-scale data processing, and proven leadership ability to manage both individual contributors and technical direction.

The ML Data Service team is responsible for providing reliable, high-quality, and easily accessible data for all ML use cases. As owners of the "Data Engineering" phase of the ML lifecycle, they manage the most critical input to any ML system: the data itself. Our infrastructure supports hundreds of data pipelines and petabytes of data, directly enabling the success of our flagship products.

What You'll Do

Technical Leadership and Strategy

• Define and drive the technical roadmap and long-term strategy for the ML Data Service platform, ensuring it meets the evolving needs of ML engineers across the company.
• Serve as the top technical expert for the team, architecting complex, highly scalable, and fault-tolerant systems for data ingestion, transformation, and serving.
• Lead the technical vision for the provision of diverse training data sources, including ingestion from real-world drive logs, resimulation outputs, autolabelling pipelines, and human labelling efforts.
• Drive the implementation of robust mechanisms for monitoring data quality, tracking data lineage, and ensuring overall data governance and compliance.
• Provide hands-on technical guidance, design reviews, and mentorship to engineers, ensuring the adoption of best practices, high code quality, and operational excellence.

Management and Team Growth

• Manage a team of software engineers, including performance reviews, career development, coaching, and mentoring.
• Act as a technical leader-manager hybrid, balancing 50% management duties with 50% technical leadership, architecture, and hands-on coding/design.
• Drive hiring and recruitment efforts to attract, onboard, and retain top engineering talent, fostering a diverse and inclusive team culture.
• Champion engineering excellence, operational rigor, and a strong sense of ownership within the team.

Collaboration and Execution

• Collaborate closely with ML model teams and Infrastructure teams to understand data needs and deliver solutions that accelerate ML development cycles.
• Lead the execution of major projects, ensuring on-time delivery and alignment with business objectives.
• Communicate complex technical concepts and strategic direction effectively to both technical and non-technical stakeholders, including executive leadership.

What We're Looking For

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 8+ years of experience in software engineering, with a strong focus on large-scale data systems, distributed systems, or ML infrastructure.
• 3+ years of experience managing engineering projects with a track record of delivering efficient tools and infra. Manger experience  of building and scaling high-performing teams is a strong plus (including mentoring, performance management, and career development).
• Deep expertise in data processing technologies (e.g., Spark, Flink, Beam, distributed databases) and experience with cloud platforms (e.g., AWS, GCP, Azure).
• Demonstrated experience designing, implementing, and operating production-grade ML data pipelines or feature stores.

This role is hybrid from our Boston and Pittsburgh offices and requires two in-office days per week, ideally Tuesday and Thursday.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE PROGRAM

The VEG New ER Doctor (NERD) program is designed to transform practicing non-emergency veterinarians into exceptional, confident VEG ER doctors. This six-month deep dive into the action of emergency is a structured, immersive program like no other that allows participants to transition into full-time ER doctors at VEG after successful completion. Integrating academic and clinical teachings with individualized mentorship, this program fuels a passion for ER and creates a deeper meaning around life-saving veterinary heroics. If you’re hungry to learn how to do ER, perform surgeries, advance your endoscopy skills, learn about exotics, and discover the unique rewards of customer-focused care in an open concept hospital, we find a way to say yes to training you in our NERD program.

WHAT YOU’LL DO

• Work side-by-side with experienced VEG doctors who will mentor you through real ER cases, offering guidance and feedback every step of the way. This isn’t just shadowing—it’s hands-on learning with built-in mentorship.
• New ER Doctors (a.k.a. NERDS!) get up-close, firsthand ER experience, working 3-4 hospital shifts per week (days, swings, and nights), as well as through weekly case discussions, literature reviews, and hands-on training at state-of-the-art facilities. 
• Learn best practices for client-centered communication and care, the VEG Way.

What CE experiences can you expect to attend during the program?

From hands-on training to weekly didactic learning, NERD program participants earn over 160 RACE-approved CE hours in just six months—which takes most doctors 10 years to complete! Some CE highlights include: 

• Abdominal, thoracic and cardiac point-of care ultrasound
• Exotic companion animals in the ER
• Flexible GI endoscopy
• Small animal emergency surgery
• Small animal critical care lab
• RECOVER ALS and BLS Rescuer CPR certification

All paid for by VEG!

WHAT YOU NEED

• A passion for helping people and their pets
• A valid DVM, VMD, or equivalent degree 
• Be a practicing veterinarian for 1+ years
• A desire to live and breathe emergency medicine
• A valid license to practice veterinary medicine, as well as a valid DEA registration in the state you will be completing your program by your start date
• Ability to stand for prolonged hours, kneel, and work on the floor, as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types
• Can commit to a predetermined schedule for a consecutive six-month period

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

*Please note: Once you apply, you will be asked to provide the names and email addresses of one to two references. Please make them aware that we’ll be sending them a letter of recommendation questionnaire through a platform called RefApp. 

*Please also note: Relocation for the NERD program may be required. All New ER Doctor graduates are guaranteed a spot at VEG as an emergency doctor at a hospital location of our choosing upon successful completion of the program in the required time frame and passing all required program competencies and benchmarks. Training and post-placement will be discussed with your talent manager.

HOW WE INVEST IN YOU

As a NERD, you’ll spend six months learning from specialists and experts in emergency medicine, all while receiving competitive compensation and benefits. Between base salary and all the components of the training program, VEG invests $100,000 in each NERD! We do this because we believe you want you to be an experienced ER doctor who will save pet’s lives the VEG Way.

• Competitive compensation + benefits that start on day one
• 160+ hours of RACE-approved CE during your six-month program and a BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (No really!)
• Equity after one year of full time, active employment with VEG, so you can share in our growth and success
• Student loan repayment (after your 1st year with VEG)
• Free exams and 50% off VEG treatments 
• Pet bereavement leave
• Clinical student loan repayment so you don’t need to worry about your student debt 
• Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

The Role 

GTI is seeking an experienced Operations Manager to lead our production team in our (CITY, STATE) facility. As Operations Manager, you’ll coordinate with on the ground leadership to direct all the daily processes and long-term targets of our production facility in (CITY, STATE). You’ll grind away at the details of managing internal resources to maximize safety, compliance, efficiency, productivity and culture. You’ll also blaze the path toward creating and developing the multilevel professional team in (CITY, STATE), and you’ll work closely with the management team to keep every detail of the facility up to snuff. You will be the one to ensure product quality standards are maintained, complete and accurate orders are processed and delivered, and inventory integrity is maintained. The operational duties are mostly hands-on and direct in nature and require substantial time be spent on the plant floor working closely and directly with all production employees.  A strong leader knows that success is always a joint effort, and the Operations Manager will also excel at working with leadership from GTI Headquarters to help make sure GTI is smoking the competition at every level!

Responsibilities 

• Oversee all strategic planning and vision for facility plant operations for processing, packaging, maintenance, quality and logistics/fulfillment
• Manager all facility activities working closely with departmental managers ensuring wholesale objectives are accomplished on time and budget
• Partner with facility General Manager on budgeting; Analysis of facility data, including efficiency metrics, labor variance analysis, defect rates, cost drivers, volume and capacity planning, etc. to make recommendations on optimal quality and efficiency improvements and capital expenditures
• Develop and produce reporting to clearly illustrate the trends of the business
• Manage and maintain a company culture consistent with the culture established at GTI corporate of accountability, transparency and enjoyment
• Participate in developing and implementing rules, regulations, policies, and procedures to advance GTI’s mission, vision, goals and objectives
• Continuously improve the skills, knowledge and morale of all employees; create an environment where the entire team does the same
• Implement and maintain wholesale facility and equipment preventative maintenance program; replace, or make adjustments to plant facilities and equipment when necessary
• Ensure compliance with local, state, and federal billing or licensing requirements
• Will be required to be on-call and to respond to emergency situations at any time. This may include scheduling issues, potentially covering a vacant shift, facility issues and/or human resources requirements
• Other duties as assigned

Working Conditions

• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

Qualifications  

• Bachelor’s Degree in Engineering or Business, preferred
• 5+ years of management experience in manufacturing environment; direct management of 30+ individuals in a manufacturing setting required
• Consumer Packaged Good experience preferred
• In-depth knowledge & understanding of Lean, Six Sigma, certifications a plus
• Exposure to horticulture and/or plant science and/or lab processing, a plus
• Can-do attitude and ability to adapt quickly; business is experiencing tremendous growth so previous operational experience in growth environment is substantially preferred
• Adapts and thrives in a demanding, start-up, fast-paced environment
• Superior communication and interpersonal skills (verbal, non-verbal, written), with the ability to build relationships at all levels, both internally and externally
• Possesses a high level of critical thinking
• Operates with a high level of professionalism and integrity, including dealing with confidential information
• Must understand and comply with the rules, regulations, policies, and procedures of GTI
• Must have a solid understanding of the Medical Marijuana laws, rules and regulations set forth by the state; a pursuit to further their understanding and knowledge of the industry and the laws

Additional Requirements 

• Must pass any and all required background checks
• Must be and remain compliant with all legal or company regulations for working in the industry

Mission Summary:

As a Technical Lead Manager at Motional, you'll lead a team responsible for the development and delivery of core trajectory planning algorithms via numerical optimization for autonomous vehicles. In this role, you will be at the forefront of shaping the motion planning and control systems that enable our fleet to navigate complex environments safely, efficiently, and comfortably. As a key leader, you will drive the development and continuous performance improvements of cutting-edge trajectory generation algorithms, collaborate with cross-functional teams (Planning, Perception, Prediction, Localization, ML Products, and Systems Engineering), and mentor a talented group of highly skilled engineers to deliver state-of-the-art solutions. 

If you are passionate about autonomous driving and being part of our commercial launch this year, thrive on solving challenging real-world problems, and eager to make a significant impact in a rapidly evolving field, we want to hear from you!

What you'll do:

• Lead and scale a high-impact trajectory planning team, defining its technical vision, execution strategy, and long-term organizational role within the Motion organization.
• Drive commercial launch readiness for trajectory planning by delivering on-road driving behavior improvements (safety, comfort, and assertiveness) across the fleet through feature expansion, continuous performance improvements, and innovation through state-of-the art methods.
• Apply a rigorous, metrics-driven framework to quantify and improve on-road performance. Champion leveraging existing training and evaluation pipelines to ensure scalable, production-ready delivery.
• Manage the computational efficiency and real-time performance of trajectory generation algorithms, ensuring latency budget compliance.
• Lead the rapid triage and root-cause analysis (RCA) of critical fleet incidents, translating real-world edge cases into immediate algorithmic refinements and validation sets.
• Oversee the successful execution of complex, multi-team initiatives, ensuring technical alignment from design through deployment while maintaining a rigorous standard for testing and validation to meet the high safety bars required for our commercial launch.
• Coordinate with peer leads to provide technical leadership, making consequential decisions on architectural direction, strategic investments, tactical execution, and technical debt reduction.Ensure technical excellence through rigorous design and code reviews while actively facilitating the professional growth and mentorship of your engineering team. Set and drive ambitious goals that challenge the team to deliver industry-leading trajectory planning solutions.
• Define and negotiate quarterly and annual technical roadmaps aligned with company-level autonomy milestones in coordinate with project managers and execute plans on schedule.
  
  

What we're looking for:

• Proven Engineering Leadership: 2+ years of experience managing high-performing development teams, with a demonstrable track record of inspiring, mentoring, and coaching engineers and driving measurable productivity gains.
• Ship-to-Production Mindset: Experience leading the delivery of production-quality algorithms in a high-stakes environment (Autonomous Vehicles, Robotics, or Aerospace). You know what it takes to move from a prototype to a commercially viable product.
• Strategic Vision: Ability to look beyond the immediate deliverables to define and defend a balanced technical roadmap that balances long-term architectural health with the urgent needs of a 2026 commercial launch.
• Technical Domain Expertise: Deep theoretical and practical expertise in numerical optimization and optimal control. You should be highly proficient in areas such as Model Predictive Control, nonlinear programming, and convex optimization applied to real-time trajectory generation.
• Advanced Motion Planning: Significant experience solving motion planning problems under uncertainty, including interaction-aware planning with dynamic agents and complex environmental constraints. Experience with Machine Learning based approaches is a significant plus.
• Full-Stack Robotics Context: Strong intuition for the entire robotics stack. You understand how upstream (Perception, Prediction) and downstream (Control, Actuation) systems impact trajectory feasibility and fleet safety.
• Production-Grade Software Development: Expertise in Modern C++ development within a Linux environment, with a focus on writing high-performance, real-time, and safety-critical code.
• Tooling Proficiency: Fluency in Python for rapid prototyping, data analysis, and visualization. Experience applying AI-augmented development workflows to large-scale Modern C++ codebases (e.g., agentic tools for multi-file refactoring, automated test generation, semantic code navigation, and code review acceleration) is strongly preferred. Experience with SQL or big-data frameworks for fleet-scale performance analysis is a significant plus.
• Influence & Clarity: Exceptional communication skills, with the ability to translate complex mathematical concepts into actionable plans for cross-functional stakeholders and executive leadership.
• Educational Foundation: Master’s or PhD in Robotics, Computer Science, Electrical/Mechanical Engineering, or a related quantitative field.
  
  

We encourage a hybrid schedule with in-office time at one of our locations in Boston, Pittsburgh, or Las Vegas to support collaboration, or this role can be fully remote.

Motional’s Pittsburgh office is located in the new Hazelwood Green development, a culmination of the city’s goal of restoring an economic driver to the neighborhood in a thoughtful, inclusive, and sustainable way. With views along the Monongahela river, the Pittsburgh office is in the heart of this new state of the art development.

Mission Summary:

The SQE position is based at the Pittsburgh Technical Center, Pittsburgh PA, and reports to the Supplier Quality Manager based at the Las Vegas, Nevada Technical Center. Quarterly travel to Supplier manufacturing sites is anticipated (at a minimum). 

The SQE will be responsible for executing the Advanced Product Quality Planning (APQP) process with Suppliers selected for potential Generation 3 activities, in addition to pursuing continuous improvement and warranty reduction for the current Generation 2 build. The role involves conducting Program Reviews against established program milestones and escalating issues as necessary. The individual must ensure the supply base adheres to Motional standards, that quality and manufacturing processes are enabled, and that non-conformances are identified and prevented from proceeding to subsequent manufacturing sites. Prompt reaction to and cross-functional resolution of known non-conformances is required.

What you’ll do:

• Ensure supplier adherence to APQP processes, including product Production Part Approval Process (PPAP) submission and approval requirements.
• Review and approve supplier quality plans (Control Plans, Process Failure Mode and Effects Analysis [PFMEA]) for new components and assemblies essential for vehicle launch.
• Conduct reviews of supplier manufacturing processes and quality management systems.
• Facilitate root cause analysis and the implementation of corrective actions for supplier quality issues.
• Execute on-site supplier visits to conduct root cause analysis and verify the effectiveness of corrective actions related to supplier quality issues.
• Implement and monitor supplier part qualification and certification processes (PPAP, Run at Rate).
• Enhance the quality performance of suppliers through on-site workshops, providing technical assistance in developing robust quality systems, or offering other necessary technical support.
• Provide technical assistance during supplier launch, change-over, and ongoing production activities.
  
  

What We’re Looking For:

• A Bachelor's degree is mandatory. A degree in Engineering (Mechanical, Industrial, Electrical, Manufacturing, Welding, Plastics, Materials, Chemical preferred) or an equivalent Technical Degree such as Applied Mathematics, Chemistry, or Physics is acceptable.
• A minimum of 2 years of experience in quality, engineering, and/or manufacturing is required.
• Proficiency in reading and interpreting engineering drawings, performing part measurements, and understanding gage design and function.
• Demonstrated knowledge of Geometric Dimensioning and Tolerancing (GD&T).
• Proven knowledge of manufacturing and assembly plant processes, procedures, tooling, equipment, and facilities.
• Demonstrated knowledge of probability, statistical quality control, and design of experiments.
• Proven ability to investigate complex quality problems and apply sound technical judgment to develop effective solutions.
• Demonstrated ability to concurrently manage multiple projects and lead diverse cross-functional teams.
• High level of interpersonal skills necessary to work both independently and collaboratively.
• Strong oral, written, and presentation communication skills.
• Ability to travel up to 75% (domestic and international).
• This position necessitates the ability to legally operate a motor vehicle on a regular basis.
  
  

Bonus Points:

• One or more years of Original Equipment Manufacturer (OEM) or Tier 1 experience within automotive quality, manufacturing, or engineering functions, including demonstrated experience and capability in any of the following areas:.
• Statistical Problem Solving (e.g., Red X, Six Sigma, DMAIC).
• Product Engineering.
• Lean Manufacturing and/or Manufacturing Quality.
• Manufacturing, Process, and/or Tool Engineering.
• Quality Systems Planning (APQP), including PPAP.

This role is based in our Pittsburgh office and requires in-office days each week.

Mission Summary:

Reporting to the Senior Business Development Manager the Strategic Partner Lead, Customer Success will be responsible for identifying, building, and nurturing strategic partnerships that drive growth and expand opportunities with key commercial partners. 

This is a pivotal time to join Motional. We are transitioning from development to deployment, launching our commercial driverless service in Las Vegas in 2026. In collaboration with a major ride-hail partner, we are setting the stage to scale this technology to dozens of cities across the U.S. and internationally. This role requires a leader with a proven track record in forging successful alliances, negotiating complex agreements, and managing relationships with key stakeholders. You will serve as the "Voice of the Customer," owning the relationship at all levels of the organization, playing a critical role in shaping our commercial strategy and achieving our long-term objectives, ensuring our commercial operations translate into scalable, revenue-generating reality. 

This role will be expected to travel up to 40% of the time depending on the business purpose and partnership deliverables.

What you'll be doing:

• Own the Partner Relationship: Serve as the primary commercial owner for critical accounts, navigating complex stakeholder maps to connect internal leads with their external counterparts. You will drive account health, retention, and efficiency by ensuring the right people are connected at the right time.
• Drive Cross-Functional Alignment: Act as the operational bridge between Commercial and technical execution teams (Product, Ops, TPM). You will translate high-level commercial milestones into clear directives, ensuring workstreams converge on time for successful deployments.
• Lead Strategic Collaborations: Establish the partnership's rhythm of business, including Quarterly Business Reviews (QBRs), Steering Committees, and executive briefings. You will lead internal alignment to ensure high-stakes partner events and demos are executed flawlessly.
• Define Success & Track KPIs: Define what winning looks like for both Motional and our partners. You will track and report on key performance indicators across teams to ensure we are meeting contractual obligations and commercial goals.
• Support Market Expansion: Lead the rollout strategy for new launch markets, coordinating logistics between Operations, Strategy, technical teams and external partners. You will drive the readiness efforts required to move from pilot zones to full commercial scale.
• Create Data-Driven Feedback Loops: Translate partner insights—such as pickup/drop-off friction—into actionable engineering requests. You will close the loop between commercial reality and technical roadmaps to optimize the end-to-end passenger experience
  
  

What we're looking for:

• Bachelor's degree in Business, Engineering, or equivalent field, or commensurate professional experience.
• 7+ years relevant professional experience in a similar role, experience working with autonomous vehicles, ride-hail, robotics or mobility industries.
• Cross-Functional Leadership: You have a proven ability to coordinate complex projects across technical and non-technical teams. You can translate commercial needs into clear directives for Product and Operations.
• Executive Presence: You possess superb communication skills and can command a room. You are experienced in leading executive presentations, QBRs, and high-visibility partner visits with polish and professionalism.
• Strategic & Operational Balance: You can set the long-term vision with a partner while also sweating the details of a short term project. You understand how to align daily execution with multi-year commercial objectives.
• Analytical & Influential: You can use data to build a compelling point of view that influences internal stakeholders. You know how to advocate for the partner’s needs to shape our long-term product strategy.
• Soft skills that earn the confidence of leaders and peers, including empathy, organization, clear communication, influencing without authority, low ego, and the ability to build trust.
  
  

Bonus Points(not required):

• MBA or equivalent advanced business degree.
• Launch Experience: Experience coordinating the commercial side of a product launch in a physical market.
• Commercial Fluency: Experience supporting business development efforts, contract renewals, or opportunities.
  
  

This role is hybrid from our Boston, Pittsburgh, or Las Vegas office. It requires two in-office days each week, ideally Tuesday and Thursday.

Mission Summary:

We are seeking an experienced and visionary Principle Level Tech Lead Manager to build and lead our new Machine Learning (ML) Acceleration team. This pivotal role will drive the strategy, development, and execution of initiatives aimed at significantly accelerating ML model training. The ultimate goal is to drastically reduce the development cycle for new ML models and enable rapid hot-patching for issues within our deployed autonomous vehicle services.

You will be a hands-on leader, blending deep technical expertise in ML systems and performance optimization with strong leadership and people management skills. You will recruit, mentor, and grow a high-performing team of engineers, fostering a culture of innovation, collaboration, and continuous improvement.

What you'll be doing:

• Team Leadership & Management:
• Build, lead, and manage a high-performing team of ML and infra engineers focused on acceleration.
• Provide technical guidance, mentorship, and career development opportunities to team members.
• Foster a collaborative and inclusive team environment.
• Define team goals, priorities, and roadmap in alignment with company objectives.
  
  
• Technical Strategy & Execution:
• Define the technical vision and strategy for ML acceleration across the organization.
• Identify and evaluate cutting-edge technologies and methodologies for speeding up ML training, including but not limited to data pipeline optimization, large scale distributed training, data loader optimization, hardware acceleration, and model optimization techniques.
• Design, develop, and implement scalable and efficient ML acceleration solutions.
  
  
• Cross-functional Collaboration:
• Collaborate closely with ML research, ML Training platform, and product teams to understand their needs and integrate acceleration solutions seamlessly.
• Communicate complex technical concepts and strategies to both technical and non-technical stakeholders.
• Act as a technical expert and advocate for ML acceleration initiatives across the company.
  
  
• Impact & Measurement:
• Regularly measure and report on the impact of acceleration efforts.
• Continuously seek opportunities for further optimization and innovation.
  
  

What we're looking for:

• Experience:
• Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience
• 8+ years of experience in software engineering, with at least 5+ years focused on Machine Learning systems, and model performance optimization.
• 3+ years of experience in a technical lead or management role, with a proven track record of building and leading high-performing teams.
• Extensive experience with large-scale ML model training and deployment, ideally in a production environment.
• Strong understanding of distributed systems and cloud computing platforms (e.g., AWS, GCP, Azure).
  
  
• Technical Skills:
• Deep expertise in ML frameworks such as PyTorch or JAX.
• Proficiency in performance profiling and optimization techniques for Deep Neural Networks.
• Strong programming skills in Python; C++ experience is a plus.
• Knowledge of MLOps principles and practices.
  
  
• Leadership Skills:
• Exceptional leadership, communication, and interpersonal skills.
• Ability to attract, hire, and retain top engineering talent.
• Proven ability to drive complex technical projects from conception to completion.
• Strong problem-solving skills and a proactive, results-oriented mindset.
• Ability to thrive in a fast-paced, dynamic environment.

Mission Summary:

We are seeking an experienced and visionary Principle Level Tech Lead Manager to build and lead our new Machine Learning (ML) Acceleration team. This pivotal role will drive the strategy, development, and execution of initiatives aimed at significantly accelerating ML model training. The ultimate goal is to drastically reduce the development cycle for new ML models and enable rapid hot-patching for issues within our deployed autonomous vehicle services.

You will be a hands-on leader, blending deep technical expertise in ML systems and performance optimization with strong leadership and people management skills. You will recruit, mentor, and grow a high-performing team of engineers, fostering a culture of innovation, collaboration, and continuous improvement.

What you'll be doing:

• Team Leadership & Management:
• Build, lead, and manage a high-performing team of ML and infra engineers focused on acceleration.
• Provide technical guidance, mentorship, and career development opportunities to team members.
• Foster a collaborative and inclusive team environment.
• Define team goals, priorities, and roadmap in alignment with company objectives.
  
  
• Technical Strategy & Execution:
• Define the technical vision and strategy for ML acceleration across the organization.
• Identify and evaluate cutting-edge technologies and methodologies for speeding up ML training, including but not limited to data pipeline optimization, large scale distributed training, data loader optimization, hardware acceleration, and model optimization techniques.
• Design, develop, and implement scalable and efficient ML acceleration solutions.
  
  
• Cross-functional Collaboration:
• Collaborate closely with ML research, ML Training platform, and product teams to understand their needs and integrate acceleration solutions seamlessly.
• Communicate complex technical concepts and strategies to both technical and non-technical stakeholders.
• Act as a technical expert and advocate for ML acceleration initiatives across the company.
  
  
• Impact & Measurement:
• Regularly measure and report on the impact of acceleration efforts.
• Continuously seek opportunities for further optimization and innovation.
  
  

What we're looking for:

• Experience:
• Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience
• 8+ years of experience in software engineering, with at least 5+ years focused on Machine Learning systems and model performance optimization.
• 3+ years of experience in a technical lead or management role, with a proven track record of building and leading high-performing teams.
• Extensive experience with large-scale ML model training and deployment, ideally in a production environment.
• Strong understanding of distributed systems and cloud computing platforms (e.g., AWS, GCP, Azure).
  
  
• Technical Skills:
• Deep expertise in ML frameworks such as PyTorch or JAX.
• Proficiency in performance profiling and optimization techniques for Deep Neural Networks.
• Strong programming skills in Python; C++ experience is a plus.
• Knowledge of MLOps principles and practices.
  
  
• Leadership Skills:
• Exceptional leadership, communication, and interpersonal skills.
• Ability to attract, hire, and retain top engineering talent.
• Proven ability to drive complex technical projects from conception to completion.
• Strong problem-solving skills and a proactive, results-oriented mindset.
• Ability to thrive in a fast-paced, dynamic environment.

Tech Lead Manager, Planning

On our Planning team, you'll apply your passion in robotics and software development for production-ready autonomous vehicles. As the Technical Lead Manager, you will direct a team tasked with the design and implementation of motion planning software for autonomous vehicles. This position requires leadership in defining the motion planning and control systems that enable our fleet to operate securely, effectively, and with passenger comfort in intricate settings. As a leader, you will drive the development of cutting-edge motion planning algorithms, collaborate with cross-functional teams (Localization, Perception, Prediction, Controls, ML Products, and Systems Engineering), and mentor a talented group of engineers to deliver state-of-the-art solutions. If you are passionate about autonomous driving, thrive on solving challenging real-world problems, and are eager to make a significant impact in a rapidly evolving field, we want to hear from you.

Role responsibilities:

• Lead and develop a team within the motion planning organization, assuming responsibility for planning algorithm and constraint generation.
• Collaborate with other leaders to provide technical direction, making critical decisions on architectural strategies, strategic resource allocation, operational execution, and technical debt management.
• Deliver a robust and scalable planner, prioritizing safety throughout the design, prototyping, testing, deployment, and production phases.
• Adopt a metrics-driven approach to the development and enhancement of technical components.
• Advance existing planning methodologies to facilitate data-driven strategies.
• Promote diversity and inclusion in both products and personnel.
• Mentor and offer constructive feedback (technical and professional) to team members, cultivating an inclusive and collaborative work environment.
• Demonstrate initiative in generating innovative ideas, formulating a team vision, and considering the holistic robotaxi system.
• Implement and review algorithms and code, applying rigorous engineering methodologies.
• Partner with project managers to develop roadmaps and execute plans according to schedule.

What we're looking for:

• Over two years of experience in the management of a development team, with a demonstrated ability to foster career growth, mentor team members effectively, and enhance productivity.
• Masters or PhD in Robotics, Electrical Engineering, Computer Engineering, Computer Science, Mechanical Engineering, or a related field.
• Established history of successfully delivering production-quality motion planner in a leadership capacity.
• Advanced proficiency in search algorithms.
• Experience in developing motion planning solutions with ML
• Expertise in C++ software development, Linux, and Python, with supplementary knowledge of SQL.
• Strong theoretical understanding and practical experience in motion planning under conditions of uncertainty, as well as in interactions with dynamic agents and environments.
• Knowledge of robotics algorithms in localization, perception, prediction, motion planning, and control systems for autonomous vehicles.
• Excellent communication, interpersonal, and management skills.

Skills appreciated

• Experience in Autonomous Vehicles or other robotics industries
• Experience using simulation tools
• Experience with Verification & Validation for safety critical systems

Location: This role requires working onsite at our Innovation Center in Bethlehem, PA, at least 50% of the time. 

Role Description: 

The Principal Merchant Success Manager plays a critical role in managing and scaling ShipBob’s most strategic merchant partnerships. Sitting at the intersection of account management, operations, and program leadership, this role blends on-site fulfillment expertise with executive-level relationship management to generate long-term success for both ShipBob and our merchants. This role reports to the Director, Merchant Success. This role will:

• Act as the program lead for assigned top merchants, building and running success frameworks that align operational performance with strategic growth goals.
• Partner directly with ShipBob’s fulfillment center teams to ensure processes, SLAs, and escalations are managed with speed and accountability.
• Oversee cross-functional initiatives spanning Success, Operations, Product, and Finance to deliver scalable solutions for complex merchant needs.
• Serve as a trusted advisor to executive stakeholders at both ShipBob and the merchant, ensuring visibility into performance, risks, and opportunities.

Success for this role is measured by the ability to build robust operating rhythms, resolve escalations through on-site leadership, and deliver expansion outcomes across domestic and international growth.

What you’ll do:  

• Serve as the primary program owner for top enterprise merchants, ensuring both day-to-day performance and long-term strategy.
• Split time between fulfillment centers and remote work to balance on-site execution with strategic planning.
• Conduct regular business reviews (on-site and virtual) to provide performance updates, align on goals, and strengthen partnerships.
• Partner with Operations leaders on-site to track KPIs, implement process improvements, and resolve escalations quickly.
• Oversee cross-functional initiatives that may include network expansion, process pilots, system enhancements, and cost-optimization projects.
• Inspire executive-level engagement by building trusted relationships and presenting performance insights and strategic opportunities.
• Serve as a liaison between merchants and fulfillment center leadership, translating merchant needs into operational action plans.
• Develop playbooks, SOPs, and reporting frameworks to standardize merchant program delivery across the portfolio.
• Comply to all food safety and compliance policies and regulations. 
• Additional duties and responsibilities as necessary

What you’ll bring to the table:

• 8+ years of experience in account management or program management in a supply chain/logistics role.
• Direct project management experience, certifications, and training is a bonus.
• On-site fulfillment or warehouse operations experience, with ability to partner effectively with front-line and leadership teams.
• Established history of managing enterprise-level clients and building executive-level relationships.
• Solid ability to run cross-functional projects through ambiguity, influencing without direct authority and entrepreneurial mindset.
• Business review and client-facing presentation experience at senior/executive levels.
• Demonstrated ability to resolve escalations and negotiate solutions under pressure.
• Demonstrated ability to communicate complex ideas clearly and persuasively, both in writing and verbally, while adapting style to diverse audiences including executives, cross-functional teams, and external partners.
• High proficiency with Microsoft Office Suite, reporting tools, and CRM platforms.
• Ability to work onsite at least 50% of the time at ShipBob's Innovation Center.

Perks & Benefits: 

• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Paid Holidays & Flexible Time Off Program
• Paid Sick Leave 
• Wellness Days (1 day/quarter)
• 401K Match 
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
• See Our High-Performing Culture >>>Check us out on Instagram (@lifeatshipbob)

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a salary range of $115,496 - $145,000 for this role. The full base pay range for this position in our compensation architecture is $115,496 - $192,493. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies. 

We’re Hiring: Regional Renewals Manager at Minitab

Location: State College, PA, Remote in PA or our Chicago, IL office (Hybrid).

We’re looking for a strategic, people-first leader to build and scale a high-performing Renewals team within our Direct Sales organization. This is a unique opportunity to combine frontline leadership with hands-on deal strategy—driving predictable renewal outcomes, maximizing multi-year revenue, and reducing churn risk.

In this role, you’ll:
• Lead, coach, and develop a team of Renewals Specialists to exceed targets and grow their careers
• Drive a value-based renewal motion that improves GRR and NRR
• Partner cross-functionally with Sales, Customer Success, Finance, and Field Operations
• Own renewal execution excellence—from pipeline hygiene to forecasting accuracy
• Identify opportunities to scale processes, improve efficiency, and elevate team performance
• Step into complex, high-risk renewals to secure the best outcomes

We’re looking for someone who brings:
✔ 6+ years in renewals, sales, or account management (B2B SaaS/enterprise software)
✔ 4+ years of proven success leading teams as a people manager or team leader and driving retention metrics (GRR/NRR)
✔ Strong commercial acumen and negotiation skills
✔ A passion for coaching, developing talent, and building scalable processes
✔ The ability to influence cross-functional partners and lead through change

If you’re energized by building teams, driving results, and shaping the future of renewals, we’d love to connect.

This position is ineligible for visa sponsorship. 

To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.

Our Benefits:

HEALTH INSURANCE:  Medical, Dental, and Vision Insurance is provided at no cost for full-time employees upon date of hire. Low co-pay pharmacy benefit and affordable family coverage plan is available. Short and Long Term Disability is fully paid by Minitab. Employee Assistance Program (EAP) - Provides guidance for personal issue and information on other Work Life Matters.

LIFE INSURANCE:  Group Term Life Insurance is provided at no cost for full-time employees at three times employee base salary. Minitab provides eligible employees the opportunity to purchase Voluntary Life Insurance for themselves and eligible dependents at affordable rates.

RETIREMENT PLANNING:  A 401k Retirement Plan with T. Rowe Price is provided with eligible employee contribution immediately. Minitab will match dollar for dollar up to the first 6% of employee’s contribution. Employees are fully vested in the Minitab, LLC 401(k) Retirement Plan upon date of hire.

PAID TIME OFF:  Paid holidays, as well as 4 weeks of annual paid time off are provided. The annual paid time off increases one week every five years.

HIGHER AND PROFESSIONAL DEVELOPMENT:  The pursuit of ongoing development is important and valued at Minitab. In support of this value, Minitab offers tuition and related expenses assistance for both higher education and other professional development.

FLEXIBLE SPENDING ACCOUNT:  Medical and Dependent Care Reimbursement Accounts - Pre-tax Deductions. Parking and Transit - Pre-Tax Deductions.

HYBRID WORK SCHEDULE:  We offer a hybrid work model for eligible positions.

PREMIUM BENEFITS:  At our State College, PA Headquarters, there is an onsite gym, indoor swimming pool, yoga studio, movie theater, outdoor sand volleyball court, game room, arcade room and even a golf simulator. Personal training and nutrition counseling is available upon request.

Compensation: OTE:  $150,000 based on meeting performance targets with uncapped earning potential

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  

Job application remains open until filled.

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators, and problem solvers to help us create it.

Who you are

Metropolis is seeking a Manager, Strategic Operations to serve as the operational hub of the Chief Commercial Officer’s office. You are a high-EQ professional who protects the CCO’s time and extends their reach across the organization by ensuring people and processes run with absolute precision. As a trusted partner and the single point of contact for executive leadership coordination, you will manage complex governance, administrative operations, and strategic initiatives to ensure the office moves at the speed of our AI-first environment.

What you'll do

• Own preparation logistics for regular cadence meetings, including developing presentations, pulling materials, and managing agenda inputs
• Support town hall preparation by coordinating slides, timing, and communication logistics
• Coordinate with the VP of Strategic Initiatives and commercial leadership on cross-functional meeting preparation
• Manage distribution lists and communication infrastructure for the Operations and Commercial leadership teams
• Lead the Annual Meeting prep calendar by coordinating calls, materials, and communications across contributing stakeholders
• Represent the CCO's office in weekly company-wide syncs to ensure operations inputs are captured and actioned
• Manage recurring commission audit processes in Salesforce and coordinate with SVP-level leaders on data accuracy
• Lead monthly operational coordination calls to drive readiness among market leads and commercial stakeholders
• Oversee vendor relationships with strategic partners and manage the employee recognition program for the operations team
• Default to AI tools for drafting communications, managing inbox triage, and summarizing meeting outputs to improve office workflows

What we're looking for

• 6+ years of experience in a strategic program management, consulting, operations coordination, or similar role
• Exhibit exceptional organizational skills with a strong bias for action and the ability to close loops independently
• Demonstrate high EQ and professional maturity when interacting with C-suite leaders, investors, and external partners
• Navigate ambiguity comfortably and make sound judgment calls without complete information
• Maintain strict discretion with confidential information regarding senior leadership
• Operate with technical proficiency in Google Workspace or Microsoft 365
• Use AI productivity tools such as Claude, ChatGPT, or Gemini to improve executive support workflows
• Identify opportunities to pilot and implement new AI tools to reduce manual overhead
• Act as a reliable point of contact for ELT assistants to ensure the scheduling ecosystem runs smoothly
• Ability to represent the CCO's office independently to ensure governance processes run on time

While not required, these are a plus:

• Experience supporting a CCO, COO, or equivalent executive leader
• Familiarity with Salesforce
• Experience in the parking, real estate, or technology industries
• Demonstrated experience using AI to specifically improve executive support workflows

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $120,000.00 USD to $150,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-CH1 #LI-Onsite

What we can offer: 

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.

The Opportunity: 

We are currently seeking the newest innovator to join our dynamic Customer Service team as Area Service Manager (ASM) overseeing a part of the Northeast region (Pennsylvania). 

*All candidates must be able to provide coverage in the Pennsylvania state metro areas.

In this role you will be responsible for managing and supervising the day to day service activities of the LG Factory Service Technicians (DMST) and all Authorized Service Centers (ASC) within the geographic district of your assigned region. 

As an ASM you will provide daily operational support and participate in the strategic guidance of all service providers, to provide an exceptional customer experience. 

You will be reporting to the Regional Service Manager (RSM). 

Responsibilities:

• Reading, developing, and managing the performance of LG Factory Service Technicians in the areas of pending case management, behaviors that drive customer satisfaction, best practices for safety and quality repairs, etc.
• Managing the technician’s pending repair case load, scheduling activities, and compliance to repair appointment times provided to customers.
• Preparing individual technician development plas based on observation of technician performance directly, and as observed through qualitative (customer satisfaction survey) and quantitative indexes. (Repair time, First visit repair rate, on-time rate, etc.)
• Supporting technicians in the areas of: Policy and Procedure guidance, systems training, issue, and exception case resolution.
• Participating in field riding activities with technicians for observation, confirmation of adherence to safety and departmental procedures, and technician capability development.
• Provide LG all departmental support as single point of contact for all service issues within your coverage area, managing escalations through to completion and reviewing for process improvement.
• Acknowledge emails within 24 business hours – Providing answers or ETA for same
• Review pending Service Power labor/mileage requests – Maintain 24-hour average response rate.
• Chair weekly conference calls covering agenda items with DMST, various levels of ASC account leadership, and provide weekly update to RSM of key issues to report to senior leadership.
• Analysis of qualitative and quantitative performance data – Set account goals – Communicate routinely with account leadership/Drive for Continuous Improvement, provide performance management when needed.
• Partner with warranty claims team (ASC & LG) – Provide approvals as needed.
• Provide weekly district performance summary – Reporting to LG leadership.
• Up to 40% travel within the assigned markets, supporting and developing technicians’ capabilities and visiting office locations of ASC to offer support when needed to improve performance.

Qualifications and Requirements:

• Bachelor’s degree in a business-related field or equivalent work experience
• Minimum 5 years supervisory experience with progressively increased responsibilities in a customer or field service organization
• Minimum 5 years account management experience – Preferably in a field service organization
• Ability to set clear expectations and deliver performance feedback.
• Enhanced knowledge of MS Office including Excel, Word, and PowerPoint
• Ability to work independently and to travel up to 40%

#LI-DB1

Position Summary:

As Pareto continues to scale, we're expanding our product portfolio, which will include the development of new alternative funding solutions. We are seeking a Senior Manager, Product Strategy & Operations to build and run the operating system that powers disciplined execution, strong partner performance, and scalable growth for the new solutions.

This individual will serve as the internal integrator for a new Pareto product — translating strategy into cross-functional execution across underwriting, partner management, onboarding, client management, renewals, and governance.  This is not a back-office operations role.

What You’ll Own:

Build the Product Operating System

- Design and implement scalable workflows across underwriting, onboarding, renewals, customer and partner operations.
- Establish governance cadence (SteerCo, OKRs, dashboards, decision logs).
- Improve operational visibility and reduce friction as the business scales.
- Ensure infrastructure supports 2–3x growth without operational instability.

Lead Operational Partner Management

- Serve as day-to-day operational counterpart to TPAs and stop-loss carriers.
- Run structured performance reviews and escalation processes.
- Maintain accountability to service expectations and contractual mechanics.
- Ensure operational readiness for new partner launches.

Translate Expansion into Execution

- Own rollout plans for new TPAs, stop-loss carriers, markets, and program enhancements.
- Align underwriting, commercial, product, operations, and finance stakeholders.
- Identify risks early and drive resolution.
- Deliver clean, on-time implementation of approved initiatives.

What Success Looks Like (12–18 Months)

• The new product solutions operate through defined systems, not tribal knowledge.
• Cross-functional teams execute with clarity and accountability.
• Partner relationships are structured, disciplined, and proactive.
• Expansion initiatives launch cleanly and predictably.
• Growth does not introduce operational instability.

What You Bring:

• Experience building operating infrastructure in complex, matrixed organizations.
• 7-10 years in health plan operations, level-funded, stop-loss, MGU, or adjacent risk-based environments.
• Strong executive presence and ability to influence without authority.
• Credible fluency in level-funded mechanics and stop-loss dynamics.
• Experience managing TPA and/or carrier operational relationships.
• High attention to detail with a bias for disciplined execution.
• Comfort operating in fast-paced, ambiguous environments.

Why This Role Matters:

The new alternate funding solutions will require disciplined infrastructure and cross-functional coordination. This role ensures that growth decisions translate into scalable, reliable execution and long-term operational strength.

Perks & Benefits:

• Fully paid medical, dental, and vision benefits.
• Flexible PTO
• 401k company contribution
• Tuition reimbursement
• Professional development allowance
• Transportation allowance and daily parking reimbursement 
• Engaging hybrid work environment

About ITS Logistics

Are you ready to unleash your potential and be a part of one of the fastest growing, exciting, logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions.  With the- highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology–our purpose is to improve the quality of life by delivering excellence in everything we do.

At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals.

We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience. We believe that together, we can conquer any challenge and achieve remarkable victories.

Want to learn more about ITS Logistics?  Check out our website!  www.its4logistics.com

Position Summary

ITS has an immediate opening for a Warehouse General Manager at our newest facility located near Harrisburg, PA. This position reports to ITS’ Sr. Director of Operations and is responsible for overseeing all aspects of warehouse operations as it pertains to people management, inventory integrity, order fulfillment and the movement of goods in and out of the distribution center.

Principle Accountabilities

• Responsible for oversight of all functions in the Distribution Center
• Supports all human resource related activities, including but not limited to, sourcing and staffing of positions, performance management, compensation administration, and training and development
• Create a culture that promotes ITS’ shared values and supports positive employee relations
• Monitor activities of work teams to ensure that safe practices are in place and being demonstrated. Monitor building to ensure that proper housekeeping is being practiced. Give guidance to safety committee
• Work directly with clients to effectively plan and forecast future business activity
  1. Utilize WMS to develop reliable forecasts
  2. Build an understanding of customer’s needs so that ITS can plan accordingly
• Work with sales to identify cross-selling opportunities with existing clients
• Own the client / customer relationship. What does this mean?
  1. Ensure the customer’s experience with ITS exceeds their expectations
  2. Ensure that all activities performed by ITS on the customer’s behalf are value added
  3. Ensure we’re always prepared in the event of a review and that we follow up on all findings
• Ensure the facility and grounds are maintained to ITS standards
  1. Develop a preventative maintenance program for the facility
  2. Ensure space utilization plans are in place and that they provide a safe and productive use of the space and proper segregation of incompatible and non-conforming product
• Own your P&L along with monitoring and operating capital budgeting
  1. Take an active role in the budgeting process, through planning and creation
  2. Maintain Capex activities that are in line with P&L
  3. Assess operations through cost-based decision making and regular planning & analysis activities
• Review and evaluate operational performance, address performance gaps, and take corrective action, as needed, to ensure each functional area is delivering on operating goals
• Lead all organizational development efforts including but not limited to recruiting, skill and leadership development and performance management
• Coordinate and execute programs focused on continuous process improvement throughout the facility
• Take ownership of the new customer implementation process. Activities include but are not limited to:
  1. Collaborate with sales team to develop and implement a customer startup plan
  2. Work closely with Fleet Operations to ensure a smooth start up process with proper transportation support
  3. Work with IT to facilitate a smooth technical start up (WMS, TMS, EDI, small parcel, etc.).
  4. Partner with engineering team to optimize layout, handling process, and operational procedures