Toshiba Global Commerce Solutions is seeking a hands-on Senior Enterprise Architect to lead end-to-end solution delivery, combining platform development, client engagement, and partner integrations for major retail platform. This role unifies architecture leadership (design, trade-offs, governance), platform building (infrastructure, core capabilities), client solution delivery (discovery, implementation, support), and AI-enabled acceleration to ensure high-quality, scalable, and future-ready solutions.

You will own the complete architecture lifecycle — from discovery and design to delivery and operational readiness — guiding both the Discovery Track (rapid prototyping, feasibility validation, client alignment) and the Delivery Track (production implementation, measurable outcomes) while building the underlying platform capabilities that enable future solutions. The ideal candidate blends deep architecture expertise, software development, client engagement skills, integration experience, and practical use of AI-assisted development tools to accelerate delivery while maintaining architectural integrity and operational excellence.

Key Focus Areas

Platform Infrastructure & Core Capabilities

• Design and implement scalable platform infrastructure to support emerging use cases and product evolution.
• Build and evolve core platform capabilities — APIs, microservices, data pipelines, and shared services.
• Define architecture patterns and frameworks that enable rapid feature development and platform extensibility.
• Lead technical design for new product capabilities as business requirements evolve.

Client Engagement & Solution Delivery

• Own end-to-end solution delivery for client projects, converting business needs into validated architectures and working implementations.
• Lead client-facing architecture activities: facilitate workshops, present technical solutions, drive approvals, and act as subject-matter expert.
• Translate discovery outcomes into structured delivery backlogs that preserve design intent and architecture standards.
• Ensure traceability from business requirements to implemented solutions with full operational accountability.

Product & Partner Integration Architecture

• Own integration architecture design across partner ecosystems — payments, loyalty, inventory, and cloud services.
• Define and enforce integration patterns, API contracts, and data models ensuring interoperability and scalability.
• Establish and maintain partner integration architectures, including authentication, error handling, and versioning strategies.
• Govern solution design and trade-offs with a focus on performance, security, and operational resilience.

Dual-Track Delivery Leadership

• Lead Discovery and Delivery Tracks within Dual-Track Agile — from exploratory prototypes to validated production implementations.
• Drive Discovery Track activities: rapid prototyping, feasibility validation, and stakeholder alignment before full implementation.
• Translate discovery outcomes into delivery backlogs while maintaining architecture quality and non-functional requirements.
• Ensure seamless transition from discovery to delivery with clear design intent and technical specifications.

AI-Enabled Engineering Acceleration

• Apply AI-assisted tools and workflows (e.g., GitHub Copilot, Cursor, Claude Code) for design, coding, test generation, and documentation.
• Introduce spec-driven and automated validation patterns that improve delivery speed and consistency.
• Coach teams on responsible and practical use of AI to enhance quality and productivity across the software lifecycle.
• Instrument and leverage agentic workflows to accelerate prototyping, code generation, and automated validation.

Hands-On Technical Contribution

• Build production-quality implementations of critical platform components, client solutions, and new infrastructure.
• Lead by example through active coding, prototyping, and technical problem-solving.
• Implement and demo reference code or critical components for both platform capabilities and client solutions.
• Participate in code reviews and hands-on delivery of complex features.
• Work primarily with cloud-native stacks (Java/Spring Boot, TypeScript, React/Vue, Docker/Kubernetes).

Governance, Mentorship & Continuous Improvement

• Define and uphold architecture standards, reusable patterns, and non-functional requirements (security, scalability, observability).
• Mentor engineers and junior architects on design practices, infrastructure patterns, and AI-assisted development.
• Conduct code reviews and enforce architecture governance, promoting best practices across teams.
• Contribute to platform strategy — identifying reusable assets, shared APIs, and infrastructure opportunities.

Key Responsibilities

Architecture & Design

• Lead end-to-end solution architecture across discovery, design, delivery, and operational readiness for both platform and client solutions.
• Design and build new platform infrastructure to support emerging product requirements and use cases.
• Produce and maintain key architectural artifacts: ADRs, interface contracts, data flow diagrams, infrastructure specs, sequencing diagrams, migration/rollback plans, and traceability matrices.
• Define and enforce architecture standards, integration patterns, and non-functional requirements across all solutions.

Platform Development

• Write production code for critical platform features and infrastructure components.
• Build core platform capabilities that enable rapid feature development and solution delivery.
• Establish reusable patterns, shared services, and API-first designs for platform extensibility.

Client Engagement

• Serve as active technical lead in client engagements: facilitate workshops, present solutions, make trade-off decisions.
• Lead Discovery Track activities, rapidly prototyping and validating solutions with stakeholders.
• Drive approvals and alignment across business and technical stakeholders.

Integration & Partnerships

• Establish and maintain partner integration architectures across third-party ecosystems.
• Govern architecture consistency across partner integrations and internal product lines.
• Define authentication strategies (OAuth, SAML, API keys), error handling, and API versioning.

Quality & Governance

• Ensure architecture quality gates and participate in design reviews and release sign-offs.
• Identify and mitigate architecture risks — compatibility, data integrity, scalability, and partner dependencies.
• Own risk analysis and mitigation for architecture decisions, including backward compatibility and compliance constraints.

Continuous Improvement

• Contribute to continuous improvement through reusable patterns, automation, and cross-team alignment.
• Mentor and upskill engineers and architects on AI-assisted development, Dual-Track workflows, and platform best practices.
• Contribute to platform and portfolio strategy, identifying gaps requiring investment and reusable assets.

Qualifications

Must-Have

• Bachelor's degree in Computer Science, Engineering, or equivalent experience.
• 10+ years of professional software development experience, including recent hands-on coding and prototyping in modern technology stacks.
• 5+ years designing cloud-native, microservices, or event-driven architectures (Azure or equivalent cloud platforms).
• Strong experience building platform infrastructure and scalable backend systems.
• Proven experience owning end-to-end solution delivery, including design, implementation, and post-release operational accountability for medium-to-large projects.
• Experience with partner integrations — payments, SaaS APIs, loyalty, inventory, or authentication providers.
• Hands-on experience building prototypes or reference implementations to validate architecture and solution feasibility.
• Expertise in API-first design (REST/OpenAPI).
• Experience with relational/non-relational databases (SQL/NoSQL).
• Solid grasp of containerization, CI/CD, and Kubernetes-based delivery pipelines.
• Practical experience with generative AI and AI-assisted development tools (e.g., GitHub Copilot, Claude Code, Cursor).
• Excellent stakeholder communication skills, able to facilitate workshops, present technical solutions, and collaborate across business and engineering teams.
• Proven leadership in mentoring engineers, conducting code reviews, and enforcing architecture governance.

Preferred

• Strong retail platform domain knowledge (POS systems, store operations, payment processing).
• Certifications such as Azure Solutions Architect, AWS Solutions Architect, or equivalent.
• Experience with API Gateway or Integration Platforms (Azure APIM, Kong, Apigee, MuleSoft, Boomi).
• Solid understanding of API security and compliance (OAuth 2.0/OIDC, JWT, PCI).
• Familiarity with formal specifications (OpenAPI, AsyncAPI, JSON Schema) for contract-driven development.
• Background in distributed systems, microservices architecture, and infrastructure as code.
• Experience leading Dual-Track Agile processes, managing both Discovery and Delivery Tracks, and translating discovery outcomes into actionable backlog items.
• Experience contributing to platform strategy, reusable assets, and API-first designs.

We offer:

• Hired directly by Toshiba and 100% under payroll.
• Benefits of the law (IMSS, INFONAVIT, December day voucher, vacation voucher)
• Life insurance, major medical expenses with dental and visual coverage. (For the employee and direct family members).
• Minor medical expenses insurance.
• Savings fund for employees, capped at the limit of the law.
• Grocery coupons. 
• Pension plan.
• 12 days of vacation plus 6 floating days.

EO: Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Join DYOPATH as an Application Support Analyst II

Are you passionate about solving complex application issues and helping users work effectively with critical business software?

DYOPATH is looking for an Application Support Analyst II who enjoys advanced problem‑solving, thrives in a fast‑paced environment, and is committed to delivering high‑quality application support and customer service.

Why You’ll Love Working Here

Purpose with Passion – Join a company whose L.O.V.E. philosophy—Living Our Values Every Day—turns everyday work into meaningful impact.

Grow & Thrive – From training to career paths, DYOPATH invests in your ongoing development.

Award‑Winning Culture – Known for outstanding IT service, we bring the same dedication internally: toward each other.

Fun & Respectful Teamwork – Collaborative environments where teamwork and achievement are valued.

Awesome Benefits

• Savings / Monthly 13% cap
• Pantry Vouchers 9% deposited every month
• Christmas Bonus: 25 days of your daily income
• Vacations - 12 days after the first year
• Anniversary Bonus - 10 days of base salary
• Vacation Premium – 40% first year
• Major Medical Insurance covers you and your immediate family
• Life Insurance
• Quarterly Bonus
• Marriage or Bereavement Time off
• Maternity/Paternity Time off
• Ergonomic Chair
• 250 pesos monthly stipend for internet and electricity

Role Overview

• Location: Remote (Mexico)
• Schedule: 1st Shift (8a-5p CST); Monday through Friday
• Pay Rate: 25,000 MXN (monthly)

Your Mission as an Application Support Analyst II

• Provide advanced technical support for software applications used by the organization.
• Troubleshoot and resolve complex application issues, including user errors, system bugs, and data discrepancies.
• Perform root cause analysis and work with development teams or vendors to resolve software issues.
• Participate in software testing and quality assurance activities as needed.
• Develop and maintain technical documentation related to applications and support processes.
• Identify and recommend process improvements to enhance application support and user satisfaction.
• Maintain up‑to‑date knowledge of supported applications and relevant industry trends.
• Provide training and guidance to end‑users as needed.
• Log, track, and manage issues using the organization’s ITSM ticketing system.

What You Bring to the Team

Education & Certifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field required.
• ITIL Foundation certification required.

Experience & Skills

• 3–5 years of experience in technical or application support.
• Advanced experience in SharePoint management & administration.
• Strong problem‑solving skills with the ability to diagnose and resolve complex issues.
• Excellent communication skills with the ability to explain technical concepts to non‑technical users.
• Familiarity with SQL and basic database concepts.
• Experience with ITSM tools such as ServiceNow or BMC Helix.
• Knowledge of software testing and quality assurance practices.
• Ability to work independently while effectively managing priorities in a fast‑paced environment.

Why This Role Rocks

As an Application Support Analyst II, you’ll play a key role in supporting business‑critical applications and ensuring users can work efficiently and confidently. You’ll have opportunities to grow your technical skills while contributing to a team that values quality service and continuous improvement.

Ready to Take the Next Step?
If you enjoy solving application challenges and want to make a real impact in a team‑first culture, DYOPATH wants you! Apply now to become our next Application Support Analyst II.

This role is open to applicants in Mexico only. 

Scale’s Robotics business is rapidly expanding, supporting customers building physical AI. This position will be a key contributor in working to build out Scale’s data factory in Mexico and in supporting robotics data collection. This is a first of its kind role at Scale and you will have the opportunity to advance Scale’s robotics offerings.

You will:

• Partner with cross-functional stakeholders to bring up new robots and productionize the maintenance of robots and collection hardware.
• Play a critical role in supporting the day-to-day operations of the factory by bringing up and maintaining robots and collection hardware.
• Provide technical support for data collection operations.
• Manage physical inventory, maintain equipment, and coordinate logistics.
• Become a subject matter expert on all capabilities of the robotics platforms deployed in the factory.
• Develop technical domain expertise in areas of 2D and 3D imaging and annotation, multi-sensor fusion and calibration, GPS/INS navigation systems, computer vision, and other autonomy-adjacent concepts.
  
  

You have:

• Academic (Bachelors/Licenciatura) or industry experience - Engineering background - preferably in Computer Science, Mathematics, or other Engineering fields.
• 2+ years of experience developing with Python, C++, Java and/or other scripting languages.
• 1-3 years of experience in hardware labs or a manufacturing environment.
• Experience managing risk and operating robots safely.
• Strong project management and interpersonal skills, high attention to detail, and a strong sense of ownership.
• High level of comfort communicating effectively across internal and external organizations.

Nice to have:

• Hands-on experience in Robotics, AI, and/or Computer Vision.
• Intellectual curiosity, empathy, and ability to operate with a high degree of autonomy.
• Experience building and/or maintaining lab networks and data pipelines.
• Experience running large-scale data collection and controlled experiments
• Experience building out facilities.
• Experience in logistics.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

About EssenceMediacom: A Leading WPP Media Brand 

EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world’s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy — built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. 

Role Summary and Impact 

• Oversee activations across various Retail Media networks, including but not limited to Amazon, Mercado Libre, Criteo, Rappi, Walmart, etc., implementing necessary optimizations and communicating recommendations to the client to ensure overall objectives are met.
• Maintain excellent relationships with key client and agency stakeholders to maximize opportunities and help them navigate the Commerce activation landscape.
• Ensure ongoing compliance with the guidelines and best practices established by WPP Media.
• Lead the implementation of optimization strategies and multichannel testing.
• Support the team in preparing weekly, monthly, and quarterly campaign performance reports.
• Summarize and interpret key data points, identify trends, and recommend actions to deliver an optimal customer experience.
• Ensure the resolution of technical issues related to media campaigns.
• Stay up to date on changes in market dynamics regarding advertising products, technology, and measurement across programmatic and search partners.
• Ensure accurate reconciliation and billing of campaigns with our internal management platforms.

Skills and Experience 

• Bachelor’s degree in marketing, advertising, or a related field.
• 2 years of experience in biddable media execution, with a strong preference for Retail Media.
• English advanced
• In-depth understanding of Retail Media elements, such as profit margin, inventory levels, forecasting, and planning, to effectively communicate strategic decisions.
• Deep understanding of how different media channels work together and how Retail Media fits into the broader ecosystem.
• Strong drive to understand the retail landscape and the latest trends in media.
• Experience managing and optimizing campaigns across multiple retail platforms (Amazon, Instacart, Walmart, Target, Kroger, Criteo, Google, Meta, etc.).
• Retail Media and Performance Marketing platforms (Amazon DSP, Walmart DSP, Criteo, Google Ads, Meta, etc.).

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

The Sales Operations Specialist plays a key role in managing the operational execution and business performance of an assigned portfolio of categories & subcategories. This position is responsible for managing day-to-day sales operations tasks, including forecast maintenance, inventory management, purchase order execution, trade spend tracking, and business performance analysis. The role partners cross-functionally with Sales, Demand Planning, Supply Chain, and Finance teams to maintain operational alignment, highlight risks and opportunities, and support delivery against revenue and inventory goals.

Key Responsibilities

• Manage day-to-day operational activities related to demand planning support, inventory monitoring, purchase order execution, and sales performance tracking
• Prepare and maintain weekly business reporting, identifying key trends, risks, and opportunities
• Monitor promotional performance against expectations and provide input into future shipment and forecasting plans
• Partner with Sales, Demand Planning, and Supply Chain teams to align forecasting, inventory planning, and order management activities
• Manage forecasting inputs, pricing updates, and new item setup within internal systems
• Participate in recurring weekly calls with customer replenishment or planning teams to review recent results and updates
• Coordinate order timing and availability with internal supply chain partners
• Manage trade spend tracking and ensure promotional plans are accurately reflected in forecasting tools
• Prepare customer presentations, business reviews, and recurring operational reporting for internal and external stakeholders
• Build working knowledge of assigned categories, including products, consumers, and competitors
• Prepare monthly performance summary and analysis of sales and operational metrics

Qualifications

• Bachelor’s degree or equivalent experience (Business, Analytics, Supply Chain, or related field preferred)
• 2–3 years of relevant experience, including internships or co-ops in business analytics, supply chain, sales operations, or finance
• Demonstrated experience in data analysis, forecasting, and operational problem-solving
• Proficiency in analyzing data in Excel, with a desire to learn new systems and business tools
• Strong attention to detail and ability to manage multiple tasks in a deadline-driven environment
• Clear communicator who enjoys working cross-functionally and learning from others
• Experience or exposure to large retailers or e-commerce platforms (including Amazon) is a plus, but not required
• Willingness to travel occasionally (up to ~20%) for team meetings or corporate events

Jr. Key Account Manager – Price Clubs (Mexico)

Job Overview

Key Account Executive – Price Clubs (Mexico)
Level: Lead | Individual Contributor
Reports to: Key Account Manager / Sales Director
Location: Mexico (Hybrid / Field-based by account)

The Jr. Key Account Manager is a Lead-level individual contributor responsible for the day-to-day operational execution of SharkNinja’s Price Clubs business in Mexico, with primary ownership of Sam’s Club. This role focuses on ensuring accurate forecasts, clean execution, inventory control, and operational readiness for high-volume club programs, while supporting additional club customers such as Costco and City Club as needed.

This role sits within the Commercial / Sales organization and is critical to ensure that what is sold, forecasted, and committed is executed correctly and profitably. Success in this role comes from strong numerical discipline, operational follow-up, and attention to detail, not just planning.

Responsibilities

Account Execution & Daily Operations

• Own the day-to-day execution of the Sam’s Club account, ensuring plans are translated into accurate orders, forecasts, and deliveries
• Act as the operational point of contact for Sam’s Club-related topics including orders, forecasts, inventory, promotions, and events
• Track weekly performance vs. plan and escalate risks early with clear, data-backed recommendations
• Support execution for Costco and City Club when required

Forecasting, Demand & Inventory Control

• Own weekly and monthly forecasting for Sam’s Club, including volume assumptions, phasing, and scenario planning
• Monitor sell-through, weeks of supply, and inventory positions, proactively identifying overstock or supply risks
• Work closely with Demand Planning and Supply Chain to align forecasts, shipments, and event timing
• Maintain forecast accuracy and ensure changes are clearly communicated and documented

Promotions, Events & Item Execution

• Support the execution of in-and-out items, promotions, and events, ensuring operational readiness
• Validate volumes, pricing, timelines, and exit plans before committing to customer programs
• Track event performance in real time and perform post-event analysis to identify gaps and improvements
• Ensure all promotional activity meets margin, ROI, and inventory objectives

Financial & Numerical Ownership

• Track sales, margins, gross-to-net, and cost-to-serve at account level
• Validate pricing, pack configuration, and volumes before customer submission
• Maintain accurate reporting and ensure numbers are aligned across Sales, Finance, and Supply Chain
• Identify operational or financial variances and propose corrective actions

Cross-Functional Coordination

• Coordinate daily with Finance, Demand Planning, Supply Chain, Category Management, and Operations
• Ensure internal teams are aligned on what is shipping, when it is shipping, and at what cost
• Prepare clear, factual updates for internal and customer meetings
• Follow up relentlessly to close gaps and resolve execution issues

Ways of Working

• Operate independently as a Lead-level individual contributor, owning execution without constant oversight
• Demonstrate progress over perfection, prioritizing speed, clarity, and follow-through
• Maintain a details make the difference mindset in all operational deliverables

Skills Required

Must Have

• 3–5 years of experience in Key Account, Sales Operations, or Commercial Execution roles within:
  • Electronics
  • White goods
  • Major appliances
• Hands-on operational experience managing Sam’s Club Mexico (required)
• Strong experience working with forecasts, inventory, promotions, and high-volume programs
• Strong analytical and numerical capability, including:
  • Advanced Excel skills (pivots, formulas, scenario analysis)
  • Comfort managing large datasets and operational reports
  • Strong understanding of margins, gross-to-net, and inventory productivity
• English level B2 or higher. Fluency reading, writing and speaking is required. 
• Sam´s systems knowledge.

Nice to Have

• Experience supporting Costco and/or City Club
• Exposure to in-and-out programs, event-based selling, and limited-assortment models

Additional Requirements

• Strong attention to detail and follow-up discipline
• Clear, concise communicator able to translate numbers into actions
• Comfortable working cross-functionally in fast-moving environments
• Ability to manage multiple operational priorities simultaneously
• Bachelor’s degree in Business, Finance, Engineering, Economics, or related field (or equivalent experience).

Manager, DTC 

Overview 

At SharkNinja, we’re building a best-in-class DTC business that puts the consumer at the center and moves at speed. We’re looking for a commercially driven Manager, DTC Merchandising to own and grow a category like a business. 

This role is accountable for assortment strategy, revenue growth, margin performance, and inventory health across the full commercial lifecycle—from line planning and forecasting through to promotional strategy and digital merchandising. 

You will operate as an end-to-end owner, akin to a General Manager, using data, customer insight, and strong commercial instinct to make decisions, move quickly, and deliver results. 

Key Responsibilities 

Own Category Performance 

• Own and deliver revenue, margin, and inventory targets for your category within the DTC channel  

• Identify risks and opportunities early and take decisive action to course-correct  

• Lead weekly business reviews focused on actions and decisions, not reporting  

Assortment Strategy & Line Planning 

• Define and evolve a role-based assortment strategy (traffic drivers, margin drivers, innovation, exit)  

• Evaluate SKU productivity and make clear recommendations on what to scale, fix, or remove  

• Partner cross-functionally (Product, Supply Chain, Marketing) to shape line plans grounded in consumer demand and commercial opportunity  

Forecasting & Inventory Ownership 

• Own demand forecasts informed by performance trends, market signals, and commercial judgment  

• Partner with Supply Chain and Planning to optimize inventory flow, availability, and risk mitigation  

• Balance growth with inventory health, managing weeks of supply, turns, and stock risk  

Promotional & Pricing Strategy 

• Develop and execute promotional and pricing strategies aligned to revenue and margin goals  

• Evaluate promotional effectiveness, understanding revenue vs. margin trade-offs  

• Lead a test-and-learn approach to continuously improve promotional ROI  

Digital & Site Merchandising 

• Own the end-to-end on-site merchandising strategy to drive conversion, AOV, and revenue  

• Prioritize product visibility and placement based on performance, inventory position, and commercial priorities  

• Optimize category navigation, product storytelling, and bundling to enhance the digital shelf experience  

Data-Driven Decision Making 

• Translate data into clear actions and commercial decisions  

• Leverage insights across sales, conversion, traffic, and customer behavior to inform strategy  

• Build and communicate a strong point of view on performance and what needs to happen next  

What Good Looks Like 

• Operates as an owner of a business, not just a function  

• Makes fast, clear decisions with imperfect information  

• Balances data, customer insight, and commercial instinct  

• Comfortable making trade-offs across revenue, margin, and inventory  

• Proactively identifies issues and acts with urgency  

• Communicates with clarity and conviction, focused on actions and outcomes  

Qualifications 

• 5–8+ years of experience in merchandising, DTC/eCommerce, buying, or category management  

• Strong commercial and financial acumen, including margin, forecasting, and inventory management  

• Experience owning or influencing assortment, pricing, and promotional strategy  

• Highly analytical with the ability to turn data into clear, actionable insights  

• Experience in eCommerce or omnichannel retail environments  

Preferred Experience 

• Direct experience with DTC site merchandising and digital shelf optimization  

• Background in consumer products or hard goods  

• Experience operating in a test-and-learn or experimentation-driven environment  

Position Overview:

SharkNinja is the maker of class-leading Shark® vacuums and the innovative line of Ninja® kitchen appliances. As the business is enjoying rapid expansion, we are looking for an Order Management Coordinator to join the team and help deliver five-star products and services to consumers and retail partners. 

The incumbent will be responsible for assisting with all aspects of SharkNinja’s order management process, providing customer service to our retailers and internal stakeholders, working with 3PLs and transport carriers, as well as performing general administrative tasks. The Order Management Coordinator will focus primarily on the accurate processing of customer orders for SharkNinja’s major retailers in meeting and exceeding defined objectives in support of Retail Execution Lifecycle and Perfect Order Execution. They will also work very closely with Finance and Sales to review, research, and assist in corrective actions associated with retailer chargebacks.   The Order Management Coordinator is a valuable member of the team who exceeds customer service standards and brings forward issues and ideas for improvement.  He / she is an advocate for the customer and customer experience.  Fluent in both English and Spanish. 

Key Duties / Responsibilities:

•    Process all orders to send to the distribution facility for timely processing and delivery
•    Verify inventory availabilities and understand allocation
•    Collaborate with logistics: routing orders via EDI or Retailer portals
•    Pro-actively open-order files by account indicating current routing issues & actions
•    Weekly review of results with department lead and sales teams
•    Actively work to achieve on-time delivery metrics (OTIF)
•    Escalate issues and identify solutions 
•    Research compliance related deductions/errors and participate in cross-functional efforts to implement corrective actions
•    Assist in the review and research of all disputes rejected claims to determine next steps

Attributes and Skills: 

•    Strong attention to detail and accuracy
•    Ability to work autonomously
•    Excel skills - intermediate level or above
•    Strong problem solving and analytical skills
•    Ability to work well under pressure in a fast-paced environment
•    Well organized and able to multi-task
•    Strong communication skills
•    Ability to work well within a team environment
•    Focused on the outcome for the team and company

Preferred Education and Experience 

•    University degree in business, logistics or supply chain management preferred

•    2+ years of experience in a customer service or account management role

•    2+ Years of experience with Retail Majors in a B2B capacity

Business English and Spanish level is a must. 

Location: Mexico City- Santa Fe Region

Hybrid: 3 days a week in office

ABOUT THIESS

Thiess, originating in Australia in 1933, is now a $4 billion global organization focusing on sustainable resource solutions, including mining services, land reclamation, and engineering consulting. With 12,000 employees, we are committed to creating lasting value for our clients and leading the way toward a more sustainable future.

We are a movement spearheading a journey towards a more sustainable future, and North America is a crucial part of it. Our unique business approach to contract mining currently makes our services available in the United States and Canada. In the US, we operate in Salt Lake City, Utah, Colorado, and the Intermountain West region. In Canada, our services are available in Sudbury, Greater Ontario, and the Northern Ontario region. We are also expanding to other states and areas in both countries.

Please get to know us better by watching the following videos about Our Purpose and Our Values!

ROLE OVERVIEW

The Electrical Maintenance Planner supports mining operations by optimizing equipment reliability by planning, scheduling, and coordinating electrical maintenance tasks, ensuring safety compliance, and managing parts inventory to minimize downtime. Working in alignment with OEM specifications, the role focuses on improving equipment availability, reducing unplanned downtime, and ensuring maintenance activities are completed safely, efficiently, and within budget. 

KEY RESPONSIBILITIES

Planning & Scheduling

• Oversee electrical maintenance planning
• Identify potential work using an effective condition monitoring program and financial package-based work programs and provide guidance and support to the project teams
• Develop weekly agreed maintenance plans using equipment strategies to facilitate maximum production and minimize downtime and costs to meet plant availability and reliability targets  
• Align other maintenance activities such as defects and breakdown repairs with periodic maintenance and provide updates on a weekly basis 
• Develop a recommended and optimized bill of materials for the various standard jobs employed under the maintenance strategy 

Finance and Commercial

• Ensure that work planned is completed within the allowed budget and resources by cost effective use of resources to maintain and service infrastructure 
• Assist with the procurement and freight of parts and services and ensure full reliability of parts and equipment is retained while stored, only using approved suppliers and hire equipment 
• Maintain accurate and effective costing reporting as well as support documentation and ensure all completed work orders are closed out 
• Effectively use the company’s financial package to produce, review and maintain equipment lists and contracts and raise work orders for all maintenance activities 
•  Coordinate warranty claims and ensure warranty forms are lodged with OEMs for components and repairs using approved warranty processes and site documentation 
• Identify project-based opportunities to improve equipment reliability and reduce maintenance costs to increase effectiveness and efficiency by eliminating repetitive, costly or low-value work 

Maintenance & Reliability

• Utilize predictive maintenance processes to raise re-work requests and organize any additional maintenance requirements 
• Ensure all materials, parts, personnel, tools, permits and equipment is available for execution when required by the plan   
• Review and audit electrical repairs and services to ensure compliance with site maintenance schemes  
• Review and report on planning and scheduling, equipment reliability and maintenance department performance 

Health, Safety, Environment and Community

• Assist in the implementation and compliance of HSE plans to ensure safe and sustainable mobile plant and ancillary equipment 
• Provide expert advice in all incident investigations to ensure the root causes are identified and that all the required documentation is reported. If applicable, play an active role in implementing corrective actions in consultation with relevant parties 
• Constantly look to identify hazards and risks through regular inspections, audits, and behavioral observations as per HSE targets and take corrective actions where required 

Relationship Management

• Liaise with all internal stakeholders to enhance coordination between the maintenance department, mine leadership, and client groups and minimize interruptions to operations by maintaining strong working relationships with relevant personnel 
• Communicate detailed maintenance plans for scheduled maintenance to maintenance department, mine leadership, and client groups on a weekly basis 
• Coordinate with the offsite maintenance planners to ensure the best business outcomes are achieved 
• Promote prosperous healthy client relationships to network and identify new business opportunities 
• Performs other related duties as assigned 

WHAT YOU'LL BRING

• Minimum of 3 years’ planning experience in electrical planning for mining maintenance activities to include power distribution, large industrial motors and associated control systems 
• Strong knowledge of fixed plant/mobile maintenance processing and associated maintenance processes in a surface mine operation 
• Understanding of mechanical, electrical, and hydraulic systems within fixed plant or mobile assets 
• Minimum of 5 years’ experience in fixed plant equipment maintenance – crushing, material handling, mill/processing- or mobile maintenance equipment (haul trucks, excavators, drillers, support equipment)  
• Surface mining experience 
• Expertise in predictive and preventative maintenance techniques 
• Experience with resource allocation and optimizing maintenance workforce efficiency 
• Familiar with Office 365, including strong Excel skills and MS Project skills 
• SAP software experience required 
• Use of Cat SIS and other OEM parts manuals 
• Strong written and oral communication skills 
• Ability to work in a team-oriented environment while being self-motivated and proactive 
• Ability to analyze equipment and processing performance data to identify trends and improvement areas 
• Strong organizational and time management skills to prioritize tasks and meet deadlines 
• Valid US Driver’s License 
• Authorization to work lawfully in the USA without sponsorship from Thiess 
• Must be fluent in the English language 

PHYSICAL REQUIREMENTS

• Work involves walking, standing, and climbing stairs or ladders to access field areas, equipment, and offices throughout the site
• May occasionally require bending, kneeling, or reaching to collect samples, perform inspections, or access workspaces
• Must be able to sit for extended periods while operating a vehicle or working at a computer
• Must maintain sufficient visual acuity and depth perception to operate vehicles and safely navigate active mining or construction environments
•  Work is conducted in both office and outdoor site environments, with potential exposure to noise, dust, vibration, heat, cold, and uneven terrain
• Required to wear personal protective equipment (PPE) such as hard hat, steel-toed boots, safety glasses, gloves, and high-visibility clothing when in designated areas
• Must be physically capable of safely performing the essential duties of the position with or without reasonable accommodation

EDUCATION 

• High school diploma, GED, or equivalent required
• Training and/or experience in maintenance management and/or maintenance planning processes preferred
• Vocational training in mechanics, engineering, or related field preferred

WHAT WE OFFER

• Culture: Work within a values-driven organization that prioritizes safety, discovery, accountability, respect, and empowerment
• Allowances: Site allowances, including accommodation, meals, and travel considerations
• Benefits: Comprehensive benefits package including medical, dental, and vision coverage, life insurance, and participation in 401k plan with company matching. Medical benefits include private health insurance with premium coverage for the employees and competitively subsidized private health insurance for immediate family 
• Wellbeing: Employee Assistance Program (EAP). 
• 401K retirement savings benefit with employer matching contributions  
• Development: Access to ongoing learning, development, and career advancement opportunities within Thiess’ global network
• PTO, Paid Holidays  

ADDITIONAL INFORMATION 

• At Thiess we have a One HSE culture and want to ensure everyone is safe every day: employees, families and society. We are committed to our employees' health and wellness including the prevention of illness Although optional, we have a preference that all Thiess employees are vaccinated against COVID-19 and other serious illnesses
• Roster & Schedule: This role follows a ​Monday-Friday​ schedule. Additional hours may be required to meet business needs 
  • One week onsite (M-TH) One week remote (M-TH) 
• Pay Range: $110,000-$130,000 USD Annual salary (DOE)  + discretionary annual bonus
• Travel: This role requires approximately 50% travel to project sites. Travel frequency may vary by business needs 

LEGAL DISCLAIMER

Electrical Foreman

Company: Loenbro, LLC

Location: TBD

Employment Type: Full-Time

Job Summary:

The Electrical Foreman is a skilled leadership position responsible for supervising and coordinating the work of electrical crews on commercial and industrial projects. This role requires advanced knowledge of electrical systems, including strong journeyman-level expertise, and a thorough understanding of the National Electrical Code (NEC). The Electrical Foreman ensures that all installations meet safety standards, project specifications, and quality expectations. Key responsibilities include managing day-to-day field operations, collaborating with project managers, subcontractors, and other trades, and mentoring team members. Success in this role is demonstrated by effective communication, proactive problem-solving, and the ability to manage labor, materials, and schedules to meet project goals.

About Loenbro

Loenbro is a trusted, long-term construction lifecycle partner to thousands of customers across the U.S. Our service offerings include Critical Electrical, Mechanical & Structural, Soft Crafts, Inspection, Underground Maintenance and Installation, and Fabrication, and our vertical market focus spans all industries. Our expertise lies in simplifying the complex, so that our clients gain clarity and control in construction and maintenance. We do this by taking full ownership on every interaction, delivering multi-scope project excellence, and establishing long-standing relationships with our partners as we enhance and maintain your critical infrastructure. We have a national presence but a local approach—so that every customer benefits from our capabilities and our care. Through their relationship with us and the One Loenbro model, our customers are able to simplify, control, and succeed in the everyday.

Essential Job Responsibilities

· Leading Teams: Responsible for leading and managing a team of electricians and apprentices by assigning tasks, setting clear expectations, and ensuring all work is completed safely, efficiently, and in accordance with project specifications.

Oversees daily crew production and provides constructive feedback and timely performance evaluations.

· Training and Development: Trains new hires and apprentices, while also providing ongoing development opportunities for team members to enhance their skills and job performance.

· Work Planning and Scheduling: Plans and schedules electrical work to meet project deadlines. Coordinates with project managers, other trades, and reviews blueprints and specifications to allocate labor and resources effectively.

· Quality Assurance: Conducts regular inspections of work in progress to ensure compliance with project standards, codes, and regulations. Identifies deficiencies and implements corrective actions to maintain high-quality workmanship.

· Safety Compliance: Enforces all safety policies and procedures. Conducts daily safety meetings and ensures that team members use proper PPE and follow OSHA and company safety guidelines to prevent accidents and injuries.

· Material and Equipment Management: Manages procurement, inventory, and proper use of materials, tools, and equipment. Ensures timely maintenance and repair of equipment as needed to avoid delays.

· Communication and Coordination: Maintains clear and consistent communication with project managers, subcontractors, and clients. Coordinates field activities with other trades to ensure efficient and safe jobsite operations.

· Problem Solving: Troubleshoots on-site issues related to labor, materials, or technical challenges. Implements effective solutions to keep the project on schedule and within scope.

· Documentation and Reporting: Maintains accurate records of job progress, labor hours, safety incidents, and material usage. Prepares and submits required reports to management and project stakeholders.

· Conflict Resolution: Addresses conflicts among crew members, subcontractors, or external partners. Uses strong communication and mediation skills to resolve disputes and foster a collaborative working environment.

· Other: Performs other related duties as assigned.

·

Minimum Qualifications

Required:

· Electrical Systems: Comprehensive understanding of electrical systems, including wiring, circuits, transformers, distribution panels, and control systems.

· Electrical Codes and Regulations: Familiarity with national, state, and local electrical codes and regulations governing construction and installation practices to ensure compliance and safety.

· Blueprint Reading: Proficiency in reading and interpreting electrical blueprints, schematics, and technical drawings to plan and execute electrical installations accurately.

· Safety Protocols: Knowledge of occupational health and safety standards and practices, including OSHA regulations, to maintain a safe work environment and prevent accidents and injuries.

· Materials and Equipment: Understanding of electrical materials, tools, and equipment used in construction and maintenance projects, including their specifications, applications, and proper handling procedures.

· Troubleshooting: Ability to identify and troubleshoot electrical problems, diagnose faults, and implement effective solutions to resolve issues efficiently.

· Project Management: Basic project management skills, including planning, scheduling, budgeting, and resource allocation, to coordinate electrical projects effectively and ensure timely completion.

· Excellent verbal and written communication skills.

· Excellent interpersonal and customer service skills.

· Excellent organizational skills and attention to detail.

· Excellent time management skills with a proven ability to meet deadlines.

· Strong analytical and problem-solving skills.

· Strong supervisory and leadership skills.

· Ability to prioritize tasks and to delegate them when appropriate.

· Ability to function well in a high-paced and at times stressful environment.

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

· Indoor office setting with controlled temperature.

· Outdoor industrial sites with exposure to weather extremes.

· Potential exposure to noise, dust, chemicals, or other environmental factors.

· Travel requirements: up to 10% of time.

This role requires compliance with all applicable safety regulations, personal protective equipment (PPE) requirements, and Loenbro's Environmental Health and Safety (EH&S) policies.

Benefits

Loenbro offers a competitive salary, comprehensive benefits package, and rewards to those who join our team:

· Medical, dental, and vision insurance

· 401(k) retirement plan with company match

· Paid time off (PTO) and holiday pay

· Life and disability insurance

· Professional development and training opportunities

· Employee assistance program (EAP)

Benefits eligibility may vary based on employment classification and hours worked.

Our Core Values

LEAD with Values:

· Live with Integrity – We do the right thing and do what we say, in every Interaction - and practice stewardship to car for the communities where we live & work.

· Exceed Expectations – We anticipate customer needs, deliver Innovative solutions, and dedicate ourselves to creating outcomes that make a real difference.

· Act with Urgency – We take action, adapt seamlessly, and keep projects moving without compromising quality - because our customers priorities are our priorities.

· Deliver Excellence – We combine our passion for quality, our Industry expertise, and our eye for Innovation to make excellence our standard.

Guided by core values, grounded in grit and a commitment to excellence, Loenbro maintains and enhances the industrial infrastructure that betters our families, customers, and local communities.

Loenbro is an Equal Opportunity Employer.

About the Team

Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMart is our first-party offering which serves as a fulfillment platform for DoorDash customers when they need essential items in a hurry – including groceries, household essentials, local favorites and so much more. We have sites all over the country and are expanding the selection we carry and services we offer our customers today!

About the Role

We are hiring a Delivery Team Lead to join the DashMart Supply Chain team, focused on overseeing inbound deliveries and driving strong on-time performance across our vendor network. You will lead and manage a 4-5 person team responsible for vendor outreach, real-time delivery updates, and cross-functional coordination between our sites and vendors. You will build a deep understanding of vendor performance and internal workflows and apply that knowledge to strengthen vendor accountability, improve team processes, and highlight key drivers of on-time delivery degradation. 

You’re excited about this opportunity because you will…

• Lead on-time delivery initiatives – Own OTD reporting and drive measurable improvement in on-time delivery for our top vendors, developing longer-term approaches to sustainably improve performance
• Manage and mentor a team of Delivery Specialists – Develop talent, set team goals, and coach team members to strong execution
• Strengthen vendor partnerships – Elevate vendor accountability and collaboration to drive consistent on-time performance and reduce delivery variability
• Build and improve operations – Identify, refine and scale processes for our team’s daily operations. Identify systemic root causes and design scalable process improvements across our network.
• Collaborate cross-functionally – Work closely with local operations, vendor management, demand planning, and inventory management to align on goals and execute initiatives
• Analyze – Use data to guide decisions at both the strategic and operational levels, leveraging SQL, dashboards, and google sheets

We’re excited about you because…

• You have an ownership mindset: You take responsibility for outcomes, balancing attention to detail with the ability to step back and identify broader trends and opportunities.
• You’re analytical: You use data to inform decisions, challenge assumptions, and drive clarity.
• You’re a problem solver: You have a talent for synthesizing complex problems and can independently translate high level goals into actionable plans for your team.
• You’re an effective communicator: You seamlessly relay information between external partners and internal teams, ensuring alignment, clear expectations, and end-to-end execution.

Qualifications

• 3+ years of experience in supply chain, operations or a related field, including experience managing two or more direct reports 
• Strong experience communicating with and managing external vendors or partners
• Excellent written and verbal communication skills
• Comfortable working with data tools (e.g., Excel, SQL, dashboards) to analyze performance and inform decisions
• Bachelor’s degree required 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMart is our first-party offering which serves as a fulfillment platform for DoorDash customers when they need essential items in a hurry – including groceries, household essentials, local favorites and so much more. We have sites all over the country and are expanding the selection we carry and services we offer our customers today!

About the Role

We are hiring a Delivery Team Lead to join the DashMart Supply Chain team, focused on overseeing inbound deliveries and driving strong on-time performance across our vendor network. You will lead and manage a 4-5 person team responsible for vendor outreach, real-time delivery updates, and cross-functional coordination between our sites and vendors. You will build a deep understanding of vendor performance and internal workflows and apply that knowledge to strengthen vendor accountability, improve team processes, and highlight key drivers of on-time delivery degradation. 

You’re excited about this opportunity because you will…

• Lead on-time delivery initiatives – Own OTD reporting and drive measurable improvement in on-time delivery for our top vendors, developing longer-term approaches to sustainably improve performance
• Manage and mentor a team of Delivery Specialists – Develop talent, set team goals, and coach team members to strong execution
• Strengthen vendor partnerships – Elevate vendor accountability and collaboration to drive consistent on-time performance and reduce delivery variability
• Build and improve operations – Identify, refine and scale processes for our team’s daily operations. Identify systemic root causes and design scalable process improvements across our network.
• Collaborate cross-functionally – Work closely with local operations, vendor management, demand planning, and inventory management to align on goals and execute initiatives
• Analyze – Use data to guide decisions at both the strategic and operational levels, leveraging SQL, dashboards, and google sheets

We’re excited about you because…

• You have an ownership mindset: You take responsibility for outcomes, balancing attention to detail with the ability to step back and identify broader trends and opportunities.
• You’re analytical: You use data to inform decisions, challenge assumptions, and drive clarity.
• You’re a problem solver: You have a talent for synthesizing complex problems and can independently translate high level goals into actionable plans for your team.
• You’re an effective communicator: You seamlessly relay information between external partners and internal teams, ensuring alignment, clear expectations, and end-to-end execution.

Qualifications

• 3+ years of experience in supply chain, operations or a related field, including experience managing two or more direct reports 
• Strong experience communicating with and managing external vendors or partners
• Excellent written and verbal communication skills
• Comfortable working with data tools (e.g., Excel, SQL, dashboards) to analyze performance and inform decisions
• Bachelor’s degree required 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Role

The Physical Security Agent, Critical Incident Response Team (CIRT) is responsible for real-time monitoring, triage, and response to incidents that impact DoorDash’s global workforce, assets, and operations. You’ll serve as a front-line responder, analyzing alerts, coordinating response actions, and escalating issues according to established Global Safety & Security (GSS) protocols.

This role sits at the heart of DoorDash’s emergency response network — ensuring rapid, informed, and coordinated action during critical events such as natural disasters, workplace emergencies, or significant disruptions. Working closely with regional and global partners, you’ll help keep DoorDash’s people safe and operations running smoothly around the clock.

Key Responsibilities

Security Operations & Monitoring

• Monitor and assess alerts from global intelligence, safety, and security systems to identify potential threats or incidents
• Patrol and assess potential behavioral escalations or concerns
• Conduct routine lobby and facility patrols to ensure safety, security, and compliance
• Perform door, camera, and access point checks

Access Control & Visitor Management

• Manage employee and guest badging, including badge printing, activation, and access level assignments (experience with Genetec, Lenel S2, or similar systems)

Incident Response & Safety

• Triage incidents, determining severity and escalation requirements in accordance with CIRT standard operating procedures
• Act as the initial point of contact for incident reporting, ensuring information is captured accurately and escalated efficiently
• De-escalate situations involving employees, vendors, and guests as needed
• Support activation and execution of emergency response and crisis communication protocols

Employee Engagement

• Coordinate with internal teams (e.g., Workplace, HR, Legal, Comms, Operations) and external partners (e.g., law enforcement, emergency services) during incident response
• Disseminate timely situational updates and intelligence to relevant stakeholders

Asset & Inventory Management

• Maintain inventory, readiness, and restocking of first aid kits, AEDs, and other emergency response materials in coordination with Workplace teams
• Ensure emergency supplies are documented, tracked, and available to support incident response operations

Documentation, Compliance & Technology

• Maintain SOPs, post orders, incident reports, and audit records
• Ensure adherence to corporate safety, security, and compliance standards
• Maintain detailed logs, case notes, and documentation using Jira and other internal tools
• Participate in after-action reviews to improve process and operational efficiency

Events Support

• Support local events, executive visits, and executive protection details from an incident monitoring, coordination, and escalation perspective
• Coordinate with Workplace, Security, and event stakeholders to ensure appropriate safety coverage and response readiness
• Monitor events for emerging risks, incidents, or escalations and facilitate timely response as needed

Additional Duties

• Support after-hours, weekend, and holiday response as required by business needs
• Support special projects or operational needs as assigned
• Assist with credentialing, crowd flow, and safety monitoring during higher-volume office days or events
• Travel up to 5% as required for training or business support

Schedule & Work Environment

• On-site role, 40 hours per week
• Schedule may vary based on operational needs
• After-hours, weekends, and holidays as required by business needs

About You

• 2–4+ years of experience in emergency management, public safety, dispatch, GSOC, or related security operations environment
• CPR, First Aid, AED certification (current)
• Advanced First Aid training (EMT preferred) 
• Strong analytical and situational awareness skills — able to prioritize under pressure
• Exceptional written and verbal communication, particularly in high-stakes or time-sensitive situations
• Familiarity with incident management systems and communication tools (e.g., Everbridge, Dataminr, OnSolve, or similar)
• Calm and composed in emergencies, with strong problem-solving and judgment skills
• Willingness to work non-standard hours, including nights, weekends, and holidays
• Fluency in English required; additional language skills (Spanish, French, or Mandarin) a plus
• Bachelor’s degree or equivalent work experience in a relevant field (e.g., emergency management, criminal justice, homeland security)
• Great communication and relationship building skills

You’ll Love This Role If

• You thrive in high-tempo, real-time environments where every second matters
• You find purpose in helping protect people and operations from emerging risks
• You enjoy staying calm under pressure and making smart, quick decisions
• You value teamwork, precision, and continuous improvement

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMart is our first-party offering which serves as a fulfillment platform for DoorDash customers when they need essential items in a hurry – including groceries, household essentials, local favorites and so much more. We have sites all over the country and are expanding the selection we carry and services we offer our customers today!

About the Role

We are hiring a Delivery Team Lead to join the DashMart Supply Chain team, focused on overseeing inbound deliveries and driving strong on-time performance across our vendor network. You will lead and manage a 4-5 person team responsible for vendor outreach, real-time delivery updates, and cross-functional coordination between our sites and vendors. You will build a deep understanding of vendor performance and internal workflows and apply that knowledge to strengthen vendor accountability, improve team processes, and highlight key drivers of on-time delivery degradation. 

You’re excited about this opportunity because you will…

• Lead on-time delivery initiatives – Own OTD reporting and drive measurable improvement in on-time delivery for our top vendors, developing longer-term approaches to sustainably improve performance
• Manage and mentor a team of Delivery Specialists – Develop talent, set team goals, and coach team members to strong execution
• Strengthen vendor partnerships – Elevate vendor accountability and collaboration to drive consistent on-time performance and reduce delivery variability
• Build and improve operations – Identify, refine and scale processes for our team’s daily operations. Identify systemic root causes and design scalable process improvements across our network.
• Collaborate cross-functionally – Work closely with local operations, vendor management, demand planning, and inventory management to align on goals and execute initiatives
• Analyze – Use data to guide decisions at both the strategic and operational levels, leveraging SQL, dashboards, and google sheets

We’re excited about you because…

• You have an ownership mindset: You take responsibility for outcomes, balancing attention to detail with the ability to step back and identify broader trends and opportunities.
• You’re analytical: You use data to inform decisions, challenge assumptions, and drive clarity.
• You’re a problem solver: You have a talent for synthesizing complex problems and can independently translate high level goals into actionable plans for your team.
• You’re an effective communicator: You seamlessly relay information between external partners and internal teams, ensuring alignment, clear expectations, and end-to-end execution.

Qualifications

• 3+ years of experience in supply chain, operations or a related field, including experience managing two or more direct reports 
• Strong experience communicating with and managing external vendors or partners
• Excellent written and verbal communication skills
• Comfortable working with data tools (e.g., Excel, SQL, dashboards) to analyze performance and inform decisions
• Bachelor’s degree required 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMart is our first-party offering which serves as a fulfillment platform for DoorDash customers when they need essential items in a hurry – including groceries, household essentials, local favorites and so much more. We have sites all over the country and are expanding the selection we carry and services we offer our customers today!

About the Role

We are hiring a Delivery Team Lead to join the DashMart Supply Chain team, focused on overseeing inbound deliveries and driving strong on-time performance across our vendor network. You will lead and manage a 4-5 person team responsible for vendor outreach, real-time delivery updates, and cross-functional coordination between our sites and vendors. You will build a deep understanding of vendor performance and internal workflows and apply that knowledge to strengthen vendor accountability, improve team processes, and highlight key drivers of on-time delivery degradation. 

You’re excited about this opportunity because you will…

• Lead on-time delivery initiatives – Own OTD reporting and drive measurable improvement in on-time delivery for our top vendors, developing longer-term approaches to sustainably improve performance
• Manage and mentor a team of Delivery Specialists – Develop talent, set team goals, and coach team members to strong execution
• Strengthen vendor partnerships – Elevate vendor accountability and collaboration to drive consistent on-time performance and reduce delivery variability
• Build and improve operations – Identify, refine and scale processes for our team’s daily operations. Identify systemic root causes and design scalable process improvements across our network.
• Collaborate cross-functionally – Work closely with local operations, vendor management, demand planning, and inventory management to align on goals and execute initiatives
• Analyze – Use data to guide decisions at both the strategic and operational levels, leveraging SQL, dashboards, and google sheets

We’re excited about you because…

• You have an ownership mindset: You take responsibility for outcomes, balancing attention to detail with the ability to step back and identify broader trends and opportunities.
• You’re analytical: You use data to inform decisions, challenge assumptions, and drive clarity.
• You’re a problem solver: You have a talent for synthesizing complex problems and can independently translate high level goals into actionable plans for your team.
• You’re an effective communicator: You seamlessly relay information between external partners and internal teams, ensuring alignment, clear expectations, and end-to-end execution.

Qualifications

• 3+ years of experience in supply chain, operations or a related field, including experience managing two or more direct reports 
• Strong experience communicating with and managing external vendors or partners
• Excellent written and verbal communication skills
• Comfortable working with data tools (e.g., Excel, SQL, dashboards) to analyze performance and inform decisions
• Bachelor’s degree required 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

We’re expanding our capabilities across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re hiring an Associate Compensation & Benefits Director to be responsible for the execution and administration of PMG’s international compensation and benefit plans and programs.

In this role you will be responsible for conducting analysis and interpretation related to the organization’s compensation and benefits programs for region. Supporting international salary survey participation including job matching and competitive benchmarking as well as benefit plan benchmarking. Partnering closely with HR Business Partners, Talent Acquisition, Finance, Legal, and Business Leaders to ensure market competitiveness, internal equity, and compliance across all geographies.

You will also support annual compensation (merit/promotion and bonus) planning process and all international benefit plan management and administration, including benefit plan design benchmarking and broker management.

Main Duties & Responsibilities:

• Member of the global Total Reward team while managing regional compensation and benefits matters in support of the business and local/regional HR Business Partners

Compensation Management

• Participates in annual salary administration programs, including salary grade and structure maintenance & creation
• Provides data analytics for the maintenance and development of incentive or salary increase budgets
• Participates in administration of annual incentive, and/or salary increase programs
• Conducts market benchmarking analysis to determine competitive positioning of the organizations jobs and pay programs
• Evaluates the organizations job descriptions, providing feedback and consulting to the business as needed
• Participates and manages salary surveys by matching PMG jobs to available salary surveys reference jobs and provides organizational data to these survey providers
• Lead the gender pay gap reporting process (as they become applicable… i.e. UK, France)
• Ensures HR systems are configured/maintained in a way that support overall compensation priorities and policy

Benefits Management

• Supports the development of international benefits strategy and oversee the implementation of such, ensuring the benefits offering is strategically aligned with the business, competitively attractive to employees and is cost effective
• Maintain inventory of all benefit plans and policy documents per country/business unit, including renewal dates, and tracking of costs
• Manage annual carrier/policy renewal process, working with brokers and vendors on contract negotiations and initiating periodic market reviews to ensure benefits are secured on the most competitive terms
• Partner with HR and the applicable business to assess, recommend and establish appropriate market level of benefits when PMG establishes operations in new countries and/or upon acquisition of new companies
• Lead the administration of pension schemes
• Point of contact for incoming benefits related invoices (liaison with Finance for invoice processing)
• Build external relationships and participate in international benefit surveys to ensure PMG remains aware of what other companies are doing in the competitive market
• Partner with field HR to handle employee questions and assist with processes such as leave of absence, sickness, and accidents
• Coordinate with legal team, HR team and outside counsel on immigration matters

General Responsibilities

• Partners with HRIS for ongoing data integrity checks
• Produces HR Metrics related to compensation and offer insights to the Business and HR Teams
• Provides guidance, coaching, mentoring and training to HR Business Partners on compensation-related issues
• Provides input on compensation policy and procedure creation
• Generate compensation metrics and provide analysis and recommendations based on them
• Lead and/or participates in HR and Total Reward projects
• Supports US and Global compensation matters as needed

Minimum Education & Experience:

Bachelor's degree in a related major and 12 or more years of compensation and benefits experience within mature international organizations. Experience working across different countries and general understanding of process, payroll and labor law differences.

Expertise in messaging to support compensation and benefit programs that are aimed at leadership and employees.

Preferred Education & Experience:

• Experience in Life Sciences, Pharmaceutical or other industry directly related to one of PMG’s service lines.
• Experience with PayFactors and SAP/SuccessFactors HRMS a plus.
• Experience matching jobs, as well as designing and developing a salary grade structures.
• Has worked with short term incentive plans and/or sales plans.

Or equivalent combination of education, professional training and experience that provides the individual with the required knowledge, skills, and abilities to perform the job.

Knowledge, Skills, and Competencies:

• Bias for Action & Ownership: Is a “self-starter”. Proactively identifies issues; takes end-to-end accountability for outcomes
• Advanced proficiency with market pricing, survey methodology, salary structures, regression analysis, and data modeling
• Solid understanding of global regulatory environments and pay transparency legislation
• Good understanding of different cultures (both business as well as country) and demonstrates an appreciation of cultural diversity, with sensitivity to differences in attitudes and norms
• Data Analytics & Storytelling: Translates data into insights and executive-ready narratives
• Influence Without Authority: Shapes outcomes across HR, Finance, Legal, and business leaders through credibility and relationships
• Strategic Thinking & Execution: Operates at both 30,000 ft and ground level; delivers polished programs on time
• Stakeholder Management & Communication: Tailors messages to diverse audiences; simplifies complexity
• Change Leadership & Enablement: Drives adoption of new frameworks and practices through training, playbooks, and clear guidance
• Project Management Excellence: Demonstrates ability to plan, organize, and execute complex global compensation projects. Effectively manages timelines, resources, and stakeholders; communicates progress clearly; and ensures successful delivery of initiatives within scope, budget, and quality standards

#LI-AG2 #LI-REMOTE

We’re expanding our capabilities across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re hiring an Associate Compensation & Benefits Director to be responsible for the execution and administration of PMG’s international compensation and benefit plans and programs.

In this role you will be responsible for conducting analysis and interpretation related to the organization’s compensation and benefits programs for region. Supporting international salary survey participation including job matching and competitive benchmarking as well as benefit plan benchmarking. Partnering closely with HR Business Partners, Talent Acquisition, Finance, Legal, and Business Leaders to ensure market competitiveness, internal equity, and compliance across all geographies.

You will also support annual compensation (merit/promotion and bonus) planning process and all international benefit plan management and administration, including benefit plan design benchmarking and broker management.

Main Duties & Responsibilities:

• Member of the global Total Reward team while managing regional compensation and benefits matters in support of the business and local/regional HR Business Partners

Compensation Management

• Participates in annual salary administration programs, including salary grade and structure maintenance & creation
• Provides data analytics for the maintenance and development of incentive or salary increase budgets
• Participates in administration of annual incentive, and/or salary increase programs
• Conducts market benchmarking analysis to determine competitive positioning of the organizations jobs and pay programs
• Evaluates the organizations job descriptions, providing feedback and consulting to the business as needed
• Participates and manages salary surveys by matching PMG jobs to available salary surveys reference jobs and provides organizational data to these survey providers
• Lead the gender pay gap reporting process (as they become applicable… i.e. UK, France)
• Ensures HR systems are configured/maintained in a way that support overall compensation priorities and policy

Benefits Management

• Supports the development of international benefits strategy and oversee the implementation of such, ensuring the benefits offering is strategically aligned with the business, competitively attractive to employees and is cost effective
• Maintain inventory of all benefit plans and policy documents per country/business unit, including renewal dates, and tracking of costs
• Manage annual carrier/policy renewal process, working with brokers and vendors on contract negotiations and initiating periodic market reviews to ensure benefits are secured on the most competitive terms
• Partner with HR and the applicable business to assess, recommend and establish appropriate market level of benefits when PMG establishes operations in new countries and/or upon acquisition of new companies
• Lead the administration of pension schemes
• Point of contact for incoming benefits related invoices (liaison with Finance for invoice processing)
• Build external relationships and participate in international benefit surveys to ensure PMG remains aware of what other companies are doing in the competitive market
• Partner with field HR to handle employee questions and assist with processes such as leave of absence, sickness, and accidents
• Coordinate with legal team, HR team and outside counsel on immigration matters

General Responsibilities

• Partners with HRIS for ongoing data integrity checks
• Produces HR Metrics related to compensation and offer insights to the Business and HR Teams
• Provides guidance, coaching, mentoring and training to HR Business Partners on compensation-related issues
• Provides input on compensation policy and procedure creation
• Generate compensation metrics and provide analysis and recommendations based on them
• Lead and/or participates in HR and Total Reward projects
• Supports US and Global compensation matters as needed

Minimum Education & Experience:

Bachelor's degree in a related major and 12 or more years of compensation and benefits experience within mature international organizations. Experience working across different countries and general understanding of process, payroll and labor law differences.

Expertise in messaging to support compensation and benefit programs that are aimed at leadership and employees.

Preferred Education & Experience:

• Experience in Life Sciences, Pharmaceutical or other industry directly related to one of PMG’s service lines.
• Experience with PayFactors and SAP/SuccessFactors HRMS a plus.
• Experience matching jobs, as well as designing and developing a salary grade structures.
• Has worked with short term incentive plans and/or sales plans.

Or equivalent combination of education, professional training and experience that provides the individual with the required knowledge, skills, and abilities to perform the job.

Knowledge, Skills, and Competencies:

• Bias for Action & Ownership: Is a “self-starter”. Proactively identifies issues; takes end-to-end accountability for outcomes
• Advanced proficiency with market pricing, survey methodology, salary structures, regression analysis, and data modeling
• Solid understanding of global regulatory environments and pay transparency legislation
• Good understanding of different cultures (both business as well as country) and demonstrates an appreciation of cultural diversity, with sensitivity to differences in attitudes and norms
• Data Analytics & Storytelling: Translates data into insights and executive-ready narratives
• Influence Without Authority: Shapes outcomes across HR, Finance, Legal, and business leaders through credibility and relationships
• Strategic Thinking & Execution: Operates at both 30,000 ft and ground level; delivers polished programs on time
• Stakeholder Management & Communication: Tailors messages to diverse audiences; simplifies complexity
• Change Leadership & Enablement: Drives adoption of new frameworks and practices through training, playbooks, and clear guidance
• Project Management Excellence: Demonstrates ability to plan, organize, and execute complex global compensation projects. Effectively manages timelines, resources, and stakeholders; communicates progress clearly; and ensures successful delivery of initiatives within scope, budget, and quality standards

#LI-AG2 #LI-REMOTE

Join DYOPATH as a Service Desk Level II Analyst

Are you energized by solving complex technical challenges and helping people stay connected and productive?

DYOPATH is looking for a Service Desk Level II Analyst who brings strong technical expertise, curiosity, and a commitment to delivering exceptional support while mentoring others on the team.

Why You’ll Love Working Here

Purpose with Passion
Join a company whose L.O.V.E. philosophy—Living Our Values Every Day—turns everyday work into meaningful impact.

Grow & Thrive
From certifications to career paths, DYOPATH invests in your development.

Award-Winning Culture
Recognized for outstanding IT service—and we bring that same dedication to supporting each other.

Fun & Respectful Teamwork
A collaborative environment where achievements are celebrated.

Benefits

• Savings / Monthly 13% cap
• Pantry Vouchers 9% deposited every month
• Christmas Bonus: 25 days of your daily income
• Vacations - 12 days after the first year
• Anniversary Bonus - 10 days of base salary
• Vacation Premium – 40% first year
• Major Medical Insurance covers you and your immediate family
• Life Insurance
• Quarterly Bonus
• Marriage or Bereavement Time off
• Maternity/Paternity Time off
• Ergonomic Chair
• 250 pesos monthly stipend for internet and electricity

Role Overview

• Location: Remote (Mexico)
• Schedule: 1st Shift (Flexible Start)
• Pay Rate: 23,000 MXN 

Your Mission as a Service Desk Level II Analyst

• Provide second‑level support for technical issues involving desktops, laptops, printers, mobile devices, software, and networks
• Troubleshoot and resolve complex incidents, escalating when appropriate
• Identify and resolve underlying problems affecting IT systems and services
• Mentor and guide Level 1 analysts, assisting with incident resolution and skill development
• Ensure timely and accurate resolution of all technical issues
• Conduct follow‑up with customers or employees to support satisfaction and continuity
• Continue building your technical skill set through training, certification, and self‑directed learning
• Participate in special projects that enhance service delivery and IT operations

What You Bring to the Team

Education & Certifications

• Associate or bachelor’s degree in computer science or related field preferred
• Relevant certifications (or pursuing):
  • HDI Support Center Analyst (HDI‑SCA)
  • ITIL Foundation
  • Microsoft 365 Certified: Fundamentals
  • Microsoft 365 Certified: Endpoint Administrator Associate

Experience & Skills

• 2–4 years of experience in technical support, with at least 1 year in a service desk environment
• Strong customer service and communication skills, able to explain technical concepts clearly
• Proficiency with Microsoft Office, Windows operating systems, and advanced network troubleshooting
• Experience working with NICE, VoIP or similar phone systems
• Basic experience working with Meraki
• Familiarity with ITIL or similar service management frameworks is a plus
• Ability to work independently and collaboratively to deliver exceptional service
• Excellent problem‑solving and analytical skills
• Ability to manage multiple tasks simultaneously and prioritize effectively
• Experience with remote support tools and technologies
• Travel to multi-sites required

Why This Role Stands Out

As a Service Desk Level II Analyst, you will be a trusted technical resource, a mentor to others, and a key contributor to delivering world‑class IT support. You’ll collaborate with a dedicated team, strengthen your technical skills, and play a meaningful role in enhancing service operations.

Ready to Elevate IT Experiences?

If you're excited to tackle complex issues, mentor others, and grow your IT career in a team‑first culture, DYOPATH wants to meet you. Apply now to become our next Service Desk Level II Analyst. 

This role is open to applicants in Mexico only. 

Join DYOPATH as a Service Desk Level 1 Analyst 

Are you passionate about helping people solve tech challenges and keeping their day running smoothly?

DYOPATH is looking for a Service Desk Level 1 Analyst who loves problem-solving, thrives in a fast-paced environment, and is committed to delivering exceptional customer service.

Why You’ll Love Working Here

Purpose with Passion – Join a company whose L.O.V.E. philosophy—Living Our Values Every Day—turns everyday work into meaningful impact.

Grow & Thrive – From certifications to career paths, DYOPATH invests in your ongoing development.

Award-Winning Culture – Known for outstanding IT service, we bring the same dedication internally: toward each other.

Fun & Respectful Teamwork – Collaborative, upbeat environments where achievements are celebrated!

Awesome Benefits

• Savings / Monthly 13% cap
• Pantry Vouchers 9% deposited every month
• Christmas Bonus: 25 days of your daily income
• Vacations - 12 days after the first year
• Anniversary Bonus - 10 days of base salary
• Vacation Premium – 40% first year
• Major Medical Insurance covers you and your immediate family
• Life Insurance
• Quarterly Bonus
• Marriage or Bereavement Time off
• Maternity/Paternity Time off
• Ergonomic Chair
• 250 pesos monthly stipend for internet and electricity

Role Overview

Your Mission as a Service Desk Level 1 Analyst

• Be the first point of contact for technical support via phone, email, and chat.
• Troubleshoot and resolve issues with desktops, laptops, printers, mobile devices, software, and networks.
• Log all interactions in the ticketing system and escalate when needed.
• Ensure timely and accurate resolution of issues while delivering exceptional customer service.
• Follow up with users to confirm satisfaction.
• Invest in yourself: pursue training, certifications, and ongoing learning.
• Participate in special projects that enhance service delivery.

What You Bring to the Team

Education & Certifications

• High school diploma or equivalent required; Associate or bachelor’s degree in computer science or related field preferred.
• Professional certifications (or working toward):
  • HDI Support Center Analyst (HDI-SCA)
  • ITIL Foundation
  • Microsoft 365 Certified: Fundamentals

Experience & Skills

• 6 months to 1 year in a technical support role, preferably in a service desk environment.
• Strong customer service skills with the ability to explain technical solutions clearly.
• Experience with NICE, VoIP or similar phone systems. 
• Proficiency in Windows OS, Microsoft Office suite, and basic network troubleshooting.
• Familiarity with ITIL or similar service frameworks a plus.
• Ability to work independently and collaboratively.
• Excellent problem-solving and multitasking skills.

Why This Role Rocks

As a Service Desk Level 1 Analyst, you’ll be the hero who keeps users productive and happy. You’ll learn, grow, and become a vital part of a team that values your contributions and invests in your future.

Ready to Kickstart Your IT Career?
If you’re excited to make a real difference and love solving tech puzzles in a team-first culture, DYOPATH wants you! Apply now to become our next Service Desk Level 1 Analyst 

This role is open to applicants in Mexico only. 

About Goods & Services
  
Goods & Services is a product design and engineering company. 

We solve mission-critical challenges for some of the world’s largest enterprises, with deep expertise in highly regulated industries—including life sciences and financial services. Our design-led approach allows us to apply cutting-edge capabilities in AI, Data and Hardware Engineering to companies of any size. 

Headquartered in the United States, we operate regional development centers in Mexico and the United Kingdom. This global footprint—anchored by our nearshore model—enables us to deliver at scale with the speed, efficiency, and cultural alignment our clients expect.

About the job

Goods & Services is looking for a IT Operations & Logistics Coordinator who thrives in fast-paced, service-oriented environments while managing both technical helpdesk responsibilities and cross-functional coordination tasks. The ideal candidate brings strong Windows and IT helpdesk expertise, exceptional organizational skills, and a genuine commitment to delivering outstanding customer service to internal and external stakeholders. Candidates must be located or willing to relocate to Merida, Yucatan, Mexico.

What you’ll do:

• Serve as a point of contact for IT service desk requests across the organization, ensuring timely resolution and clear communication throughout the lifecycle of each ticket
• Provide Tier 1 and Tier 2 support for Windows desktops, laptops, and peripherals including software installation, OS troubleshooting, and hardware diagnostics
• Administer and troubleshoot Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive
• Execute PowerShell scripts for routine administrative tasks such as user provisioning, license management, and system reporting
• Contribute to automation and process improvement initiatives using scripting (PowerShell, Bash, or Python a plus)
• Maintain accurate and up-to-date records of IT assets and configurations within the IT asset management system
• Document technical procedures, known issues, and resolution steps in the knowledge base to enable team self-service
• Coordinate end-to-end logistics for IT equipment including procurement, shipping, receiving, and inventory tracking across multiple locations
• Liaise with vendors, freight carriers, and customs brokers to facilitate timely and compliant delivery of hardware and technology assets
• Manage import/export documentation and ensure compliance with applicable customs and trade regulations for cross-border equipment shipments
• Track and reconcile asset inventory; conduct periodic audits and generate reports for management review
• Coordinate onboarding and offboarding logistics to ensure equipment is provisioned and recovered on schedule.
• Provide customer service and communication.

What you’ll need:

• 3+ years of experience in an IT Helpdesk or Service Desk environment with demonstrated progression in scope and responsibility.
• Excellent written and verbal communication skills in both English and Spanish.
• Exceptional customer service skills with a professional, patient, and solution-oriented communication style with demonstrated experience using ticketing systems such as ServiceNow, Jira, Zendesk.
• Experience with Mobile Device Management platforms (Rippling, Intune, Jamf, or equivalent).
• Experience with inventory management and coordinating logistics, shipping, or equipment inventory in a corporate environment.
• Knowledge of customs regulations and import/export documentation for electronics and technology hardware in Mexico (imports, Mexican NOMs, certifications).
• Solid hands-on expertise with Windows OS administration, troubleshooting, and endpoint management.
• Proven ability to manage competing priorities and maintain meticulous organizational systems.
• Ability to work independently in a nearshore/remote-adjacent model while staying closely aligned with a distributed team.

Nice to have:

• Working knowledge of Windows PowerShell for administrative scripting and automation.
• Experience with scripting languages beyond PowerShell (Python, Bash) for process automation.
• Familiarity with Jira Service Management for ticket routing, SLA management, and reporting.
• CompTIA A+, Network+, or Microsoft certifications (MD-102, MS-900, or similar).
• Prior experience in a company undergoing mergers, acquisitions, or multi-entity IT consolidation

OVERVIEW

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Visual Manager. The Visual Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager 
• Effectively plans Visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business. 
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline 
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience 
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)
• Open and close the store in accordance to visual standards 

Visual Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s guiding principles
• Job Level: Associate

The Visual Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Operations and Visual Manager is a member of the store leadership team who deals with ALO’s operational and visual strategy in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations & Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Supports a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager 

Flow Experience Leader 

• Oversees the execution of Flow experience deliverables while protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Operations & Visual Manager Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Aligns with and embodies ALO’s Guiding Principles
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Operations & Visual Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Operations Leader 

• Lead & execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps 
• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Champion strong visual standards for the sales floor 
• Support a safe work environment and efficient operation through strong stockroom standards and processes 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Operations Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner 

• Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC) 

Operations Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles
• Job Level: Associate

The Lead role is full-time and requires 32 - 40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-3

#li-onsite

At Dropbox, we believe support should feel effortless. Getting help should be fast, intuitive, and even delightful — not a ticket into a black hole. We’re looking for a Global IT Service Operations Manager to reimagine and elevate the end-to-end support experience for every Dropboxer, shaping how support feels across the company — from AI-powered self-service to frontline helpdesk, from seamless Day-1 hardware readiness to high-touch executive support.

This role owns the full frontline support ecosystem, including our managed Tier 1 helpdesk partner, physical asset operations, executive support, and our AI-powered support experience. You will modernize and unify these services into a cohesive, AI-first, automation-driven model that reduces friction and builds trust, ensuring Dropboxers get the right help, at the right time, through the right channel — without confusion, delay, or unnecessary escalation.

Success in this role means executives feel fully supported, new hires are productive on Day 1, and support becomes a strategic advantage rather than a reactive function. This is a high-impact leadership opportunity to define what “world-class IT support” looks like in a Virtual First company — and to make every interaction count.

• Own global Tier 1 support vendor performance, including SLAs, quality standards, and operational cadence
• Lead end to end IT asset lifecycle operations, from procurement and provisioning to refresh and decommissioning
• Deliver white glove executive IT support for DLUX leaders, including high priority incident response and proactive readiness
• Own and continuously improve AI powered support capabilities to increase self service and reduce time to resolution
• Drive measurable improvements in CSAT, first contact resolution, and overall resolution time
• Improve asset inventory accuracy, fulfillment speed, and hardware availability through tighter controls and reporting
• Help define and execute a 12 to 18 month IT service operations roadmap with clear milestones and KPIs
• Partner cross functionally to simplify support tiering, clarify escalation paths, and improve handoffs across teams

On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

• 5+ years leading global IT support or service operations
• Experience managing vendor-governed service models
• Experience leading distributed teams
• Experience with ITSM platforms (ServiceNow preferred)
• Strong executive communication skills
• Strong process engineering mindset
• Experience delivering automation or AI-driven service improvements

• Experience implementing AI chatbots in enterprise IT
• Experience with asset lifecycle management at scale
• Exposure to Zero Trust device security principles
• Experience supporting executive stakeholders
• ITIL certification

The salary range for this role is negotiable, the range being $5,000 - $7,500 USD gross per month. 

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role: 

We are seeking a detail-oriented and proactive IT Vendor Management Program Manager to lead the execution of our third-party risk management framework. This role is the backbone of our vendor oversight, ensuring that every partnership—from non-critical services to complex bank integrations—aligns with our high standards for security, compliance, and operational excellence. You will have the authority to manage the vendor lifecycle and ensure our program remains robust under regulatory scrutiny.

Compensation

The compensation range for the role is $5,000 - $7,500 USD GROSS per month as a contractor. Specific compensation offered to a candidate may be dependent on factors such as education, experience, qualifications, and alignment with market data. Exceptional candidates may receive salaries outside of the posted ranges.

What You'll Do:

• Standards & Governance: work cross-functionally with IT, Legal, and Compliance teams to establish and maintain third-party risk standards and governance practices.
• Due Diligence & Monitoring: Conduct comprehensive vendor due diligence and ongoing monitoring activities, including evaluating consumer-impact risk, complaint analysis, and confirming privacy and data protection standards.
• Documentation & Reporting: Manage third-party risk documentation and reporting, including maintaining the vendor and data processor inventory, ensuring timely onboarding and offboarding due diligence, and executing periodic compliance reviews.
• Risk Assessment: Execute day-to-day risk assessments to determine vendor criticality and identify inherent risks in categories such as PII handling, BSA/AML, and credit decisioning.
• Collaboration: Work cross-functionally with Legal to ensure effective contracts are in place and with Information Security to validate the technical safeguards of our third-party partners.
• Issue Escalation: Identify, track, and escalate risk events or performance failures to senior leadership and bank partners through established issue-tracking systems.

What We Look For:

• Experience: 7+ years of professional experience in vendor risk management, procurement, or third-party compliance, preferably within the fintech or regulated financial services industry.
• Regulatory Knowledge: Understanding of third-party risk management lifecycle and regulatory guidance (e.g., PCI-DSS, SOC 2, GLBA, and BSA/AML).
• Execution: Proven track record of managing a high volume of vendor assessments and maintaining a state of "audit-readiness" for bank partners and regulators.
• Education: Bachelor’s degree in Business, Finance, Law, or equivalent practical experience.

About You: 

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.

What Makes Working at Sezzle Awesome? 

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. 

#Li-remote #full-time

THE ROLE

Sourcing Manager, Apparel

We are seeking a self-starter, problem-solver and successful in combining technology and data into best-in-class outcomes. The candidate is energized by solving complex business problems and consistently effective in making high-judgment decisions at rapid pace amidst the frequent ambiguity that comes with charting a course of action with no precedent. Moreover, the ideal candidate is energized by an environment where strategy, innovation and decision-making are intentionally distributed, where candor, speed and data are highly valued and colleagues at all levels hold each other to unusually high standards on behalf of Quince customers. 

The Sourcing Manager, Americas/Apparel will focus on sourcing opportunities in Mexico, Central America, and South America but is not limited to these regions. This role is critical to optimizing Quince’s supply chain by re-sourcing existing products with long lead times and high logistics costs, as well as identifying and launching new products from the Americas region to drive business growth. The Sourcing Manager will be responsible for scouting potential suppliers, pitching them on Quince’s business model, conducting cost analyses for key products, and onboarding suppliers into our fast-paced supply chain. Additionally, they will ensure supplier continuity, conduct periodic business reviews, and drive operational efficiencies.

This role is pivotal to Quince’s continued growth and success. Enabling Americas Sourcing to its full potential will drive faster lead times, lower logistics costs, and greater alignment with our Made-to-Consumer (MTC) model.

Responsibilities:

• Develop and execute a category supply chain strategy, including multi-sourcing for the Apparel (womens/mens/kids) segment, across knits and wovens
• Identify, vet, and onboard supplier partners, coaching them to operate within Quince’s rapid replenishment, M2C (Made-to-Consumer) model.
• Train suppliers on Quince OS, including operational efficiency (rapid lead times, consumer focus), financial modeling (high ROIC), and technical capabilities (Vendor Portal).
• Product Expansion: Collaborate with Merchants and Product Development teams to introduce new styles and colors approved through our NPC process.
• Drive Operational Excellence:
• Ensure high-quality standards (<0.5% defect rate).
• Optimize supply chain for speed and accuracy (Replenishment Lead Time < 14 days).
• Maintain inventory availability (>99% in-stock).
• Improve margin accretion through cost efficiencies and strategic sourcing.
• Conduct Monthly/Quarterly Business Reviews with supplier management, analyzing strategy, performance highlights, and areas for improvement.

Qualifications

Required: 

• 8+ years of experience in Strategic Sourcing, Procurement, or Supplier Management with major U.S.-based retailers.
• Established factory partnerships within knits apparel across the Americas (Mexico, Central America, South America) and/or Asia (including India, South Asia, Southeast Asia, and China, where relevant).
• Passion for product development with a track record of leveraging vendor expertise to design, cost-engineer, and bring products to market.
• Strong general management (GM) mindset, with experience in lean manufacturing, just-in-time (JIT) processes, and supply chain optimization.
• Highly organized, detail-oriented, and analytical, with a strong focus on execution, problem-solving, and process improvement.
• Natural connector who builds and maintains strong relationships between internal teams and supplier partners to drive collaboration and shared success.
• Proactive and assertive, with the ability to self-manage in a remote/home-office setting while staying closely connected to the broader organization.
• Excellent communicator, with strong written, verbal, and presentation skills to influence and align stakeholders.
• Bachelor’s degree preferred.

THE ROLE

Production Manager  

The ideal candidate is a self-starter, problem-solver and successful in combining technology and data into best-in-class outcomes. The candidate is energized by solving complex business problems and consistently effective in making high-judgment decisions at rapid pace amidst the frequent ambiguity that comes with charting a course of action with no precedent. Moreover, the ideal candidate is energized by an environment where strategy, innovation and decision-making are intentionally distributed, where candor, speed and data are highly valued and colleagues at all levels hold each other to unusually high standards on behalf of Quince customers. 

As a Production Manager, you will be responsible for creating great vendor experience, and driving initiatives with vendors shortening the lead time and ensuring vendors are delivering on time to keep our in stock high. You will report to the regional head of production and will work cross-functionally with our global-based sourcing team and logistics team.

Responsibilities

• Conduct end to end lead time production assessments and implement key initiatives to measure and drive shorter production lead time - enhance efficiency and effectiveness. 
• Explore cost savings opportunities within the production, ensuring efficient utilization of time and resources. 
• Work closely with the materials sourcing team, inventory planning team, overseeing production efficiency to optimize supply chain operations. 
• Manage strategic partnerships with vendors, ensuring great experience working with Quince and that they're compliance with the company's needs and demands. 
• Manage suppliers on time delivery metrics to hit 95% OTD with every supplier within your responsibility
• Secure production management system adherence by vendors at all times
• Able to work with vendors and engineers to achieve data quality standards and become expert in using internal tools and portals to achieve results 
• Able to work with cross-functional team, collate information (in a scalable way) to drive vendor performance, ensuring best customer experience
• Conduct Quarterly Business Reviews with management of each partner Strategy, Business Highlights, Performance, Areas for improvement

Qualifications

Required: 

• 10 years of Sourcing or Procurement, deep understanding of Suppliers' end to end production processes 
• Operating with major China / US-based online retailers (M2C) 
• Strong network with partner factory in sourcing for Apparel and Home
• GM mindset with a supply chain background and manufacturing (lean/ JIT) experience 
• Highly organized, detail-oriented and analytical with focus on execution, problem solving, improving processes and brand enhancement. 
• Continuous learner and highly curious; always open to considering new perspectives; proactive when changing course and facing added challenges. 
• Excellent written and verbal communication, presentation, and interpersonal skills 
• Bachelor's Degree, preferred.

Pay Range: 

Build the Path Forward

At Path Robotics, we’re building the future of embodied intelligence. Our AI-driven systems enable robots to adapt, learn, and perform in the real world closing the skilled labor gap and transforming industries. We go beyond traditional methods, combining perception, reasoning, and control to deliver field-ready AI that is risk-aware, reliable, and continuously improving through real-world use.

Big, hard problems are our everyday work, and our team of intelligent, humble, and driven people make the impossible possible together.

We are seeking a highly skilled and technically proficient Field Service Technician to join our dynamic team focused on revolutionizing manufacturing processes. As a key member of our technical workforce, you will be responsible for operating, maintaining, and troubleshooting advanced robotic welding systems and automation equipment. This role demands a strong understanding of engineering principles, hands-on experience with mechanical and electrical systems, and the ability to integrate cutting-edge technology into diverse manufacturing environments.

This is a remote role based in Mexico. Employment will be facilitated through a locally compliant entity.

What You’ll Do

• Operate and maintain a state-of-the-art multi-robotic welding system, demonstrating proficiency in robotic kinematics and dynamics.
• Load, monitor, and inspect welded assemblies with precision utilizing robotic vision systems and sensors.
• Accurately manage inventory of parts and completed assemblies.
• Conduct preventive maintenance, troubleshooting, and repairs on automation equipment and cells, both locally and at customer sites.
• Record and analyze data to facilitate engineering-driven issue resolution.
• Monitor cell performance and ensure precise part fit-up.
• Operate specialized machines integrated into customer manufacturing processes.
• Integrate autonomous welding cells into customer manufacturing processes, demonstrating proficiency in robotic system integration and communication protocols.
• Service and maintain pneumatic systems, welding equipment, robotics, and electrical automation devices.
• Integrate autonomous welding cells into customer manufacturing processes.
• Gain expertise in Forge processes, including operating the cell through command prompts and code changes.
• Interface with customers to optimize equipment efficiency.
• Collaborate with engineering resources to troubleshoot issues promptly.
• Inspect, clean, and replace electrical and mechanical components.
• Demonstrate adaptability to evolving needs and rapid developments in the field.
• Willingness to travel extensively (75%+ of the time) to customer sites

Who You Are

• Technical training, Trade School certification, Associate degree in Engineering Tech, or equivalent industry experience.
• Hands-on experience in the design, assembly, and troubleshooting of mechanical and electrical systems, preferably in manufacturing equipment.
• Welding experience is desirable, but certifications are not mandatory.
• Fluent in English and Spanish is desirable, but not required
• Familiarity with fabrication or machine shop processes.
• Comfortable with learning and using programming languages.
• Detail-oriented with experience handling small and fragile components.
• Passionate about collaborative work in a dynamic environment.
• Eagerness to learn and grow in the field.

Why You'll Love It Here

• Daily free lunch to keep you fueled and connected with the team
• Flexible PTO so you can take the time you need, when you need it
• Comprehensive medical, dental, and vision coverage
• 6 weeks fully paid parental leave, plus an additional 6–8 weeks for birthing parents (12–14 weeks total)
• 401(k) retirement plan through Empower
• Generous employee referral bonuses—help us grow our team!

Who We Are

At Path Robotics we love coming to work to solve interesting and tough challenges but also because our ideas are welcomed and valued. We encourage unique thinking and are dedicated to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you require a reasonable accommodation to participate in the application process or any part of the hiring process, please contact HR@path-robotics.com. We are committed to providing equal access and will work with qualified individuals to ensure a fair and accessible hiring experience. We will respond to your request within 48 hours

Workplace Experience Manager 

Who We Are

We’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

Location: Mexico City

The Mexico City office is located in the Polanco district of CDMX, where our cross-functional team assembles to create experiences for Crunchyroll's passionate communities. This position will require flexible travel to offices globally.

About The Role:

We are looking for a Workplace Experience Manager to lead, organize, and coordinate administrative duties and office procedures. This person will play a crucial role in shaping and enhancing the physical and cultural environments where employees work worldwide. They are responsible for overseeing and optimizing various aspects of workplace design, functionality, and amenities to foster productivity, collaboration, and employee satisfaction. This role is responsible for fostering a healthy, safe, and enjoyable environment at Crunchyroll for both employees and guests. This person must be tech-savvy, possess excellent interpersonal skills, and is not afraid to roll up their sleeves to get the job done. Ultimately, their role is pivotal in promoting a positive and supportive work environment that contributes to organizational success and employee well-being on a global scale.

A Day In The Life of Our Workplace Experience Manager:

• Ensuring that employees and managers have the required safety training and are consistently working in a safe manner; developing and implementing safety programs to prevent accidents and injuries.
• Ensuring that the workplace complies with federal, state, local, and company policies and regulations related to safety and facilities.
• Proactively engaging closely with key partners in business and externally to provide transparency and best practices on emerging trends, risks, and issues related to safety and facilities.
• Management of all facilities focused on vendor relationships (including in-office catering, snack and beverage services, janitorial, property management, security, and more).
• Management of office budgets for (drinks, catering, office events, holiday parties, swag, etc).
• Responsible for improving and maintaining the office facilities, including furniture, kitchen area, meeting rooms, and general office open areas.
• Overseeing office supply inventory.
• Lead and schedule routine maintenance and repair of the workplace, office equipment, gym, and assist IT with technology for the office.
• Provide support to the Workplace Experience Team for build-outs, moves, physical space projects, and space planning.
• Assist in coordinating projects related to the opening of new offices globally, including site selection, lease negotiations, space planning, and ensuring the office environment meets company standards.
• Manage ongoing upkeep and renovations of existing offices to maintain a consistent and high-quality workplace experience across all locations. This includes coordinating with cross-functional teams, vendors, and stakeholders to ensure the timely and efficient execution of office-related projects.
• Recommend and implement office improvements to enhance our culture and employee wellness.
• Support PeopleOps and IT teams as needed.
• Work together with our global People Team for company social events, off-sites, and all-hands meetings
• Design and implement creative ways to remind employees of how we embody our mission statement.
• Serve as the main point of contact for physical space and service-related needs throughout the office.

About You:

• Bachelor’s degree (Licenciatura) or equivalent work experience
• Ability to communicate effectively both in Spanish and English, both verbally and in written form
• 5+ years of demonstrated ability in facilities and workplace management experience.
• Working knowledge of architectural, electrical, and mechanical systems, leases, contracts, and related documents.
• Knowledge of emergency/crisis management for building operations.
• Track record in fiscal management and experience preparing and monitoring budgets.
• Adaptable and able to thrive in a fast-paced environment.
• Ability to solicit buy-in from key stakeholders spread across locations globally.
• Ability to act as a flexible and innovative team player with a roll-up-the-sleeves demeanor and a hands-on approach
• Tech-savvy, ideally with knowledge in G-Suite.

Useful Skills

• Subject matter expertise in the areas of flexible work, future of work, and employee experience. 
• Experience with translating a company’s unique DNA and culture into meaningful employee experiences and workplace design.  
• Advanced knowledge of corporate real estate practices, including lease negotiation, capacity planning, construction, vendor and portfolio management with fiduciary discretion, design, and corporate sustainability in mind
• Progressive experience supporting an internationally distributed workforce across large and small offices and remote locations with a proven history of building and implementing a scalable system of standard operating procedures.
• Solid planner, program designer, and project manager; experience with organization-wide implementation 
• Knowledge of industry standards and safety protocols, including local regulatory requirements NOM/STPS/Protección Civil, with prior leadership experience in incident management and emergency/crisis response efforts.
• Experience in managing both a globally distributed team and a workplace portfolio, including new site selection, budgeting, office operations, vendor management, and health & safety compliance. 

Additional Skills:

• Ability to solve problems that are new (no precedent or policy – yet); manage difficult issues while keeping an eye to the future
• Excellent interpersonal and communication skills to interact with executives, managers, and employees while building a climate of trust and collaboration
• Advanced analytical and problem-solving skills. Ability to use metrics  to assess organizational and employee needs, evaluate feedback, and translate those into actionable recommendations to improve the work environment
• Strong cross-functional collaborator and influencer; Ability to navigate complex issues while promoting solutions-oriented approaches and advocating change.
• Experience with developing and leading a service-oriented team culture, known for high craft and execution 
• Experience in highly decentralized decision-making environments; experience in achieving objectives through others
• A core values steward and champion, with a deep commitment to inclusion and diversity. 

Benefits: Mexico City

• Financial & Perks: Competitive salary and exceptional, above-market benefits.
• Health & Well-being: Comprehensive medical, dental, and life insurance coverage.
• Time Off: Generous time off for rest, personal care, and family needs.
• Culture: Join a team of fun, passionate, and highly skilled co-workers.
• Plus: Many more great perks!

Questions about Crunchyroll's hiring process? Please check out our FAQ

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com accounts. If you have any questions of the authenticity of a Crunchyroll job offer, please contact recruiting@crunchyroll.com before giving away any information.

About Crunchyroll

Crunchyroll connects anime and manga fans across 200+ countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.

 Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast. 

The Crunchyroll app is available on over 15 platforms, including all gaming consoles.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

• 2+ years of experience in field verification, onsite auditing, field collections, or logistics.
• Proven execution in roles requiring high observation skills and the ability to make objective judgments under pressure.
• High mobility: Comfort with being in the field 80–90% of the time.
• Excellent verbal and written communication to deliver clear, unbiased reports.
• Adaptability to fast-changing environments and shifting schedules.
• Experience or interest in using AI tools to automate workflows and reporting.
• Tech-savviness with mobile apps, GPS tools, and digital forms.

• Previous experience in the Fintech, Banking, or SOFOM sectors.
• Fundamental knowledge of KYC (Know Your Customer) and fraud prevention patterns.
• Independent analytical skills using spreadsheets.
• Experience with route optimization to increase daily visit volume.
• A good sense of humor
• Intermediate English Level

THE ROLE

Sourcing Manager, Americas (Footwear and Accessories)

We are seeking a Senior Sourcing Manager to join our growing team. The ideal candidate is a self-starter, problem-solver and successful in combining technology and data into best-in-class outcomes. The candidate is energized by solving complex business problems and consistently effective in making high-judgment decisions at rapid pace amidst the frequent ambiguity that comes with charting a course of action with no precedent. Moreover, the ideal candidate is energized by an environment where strategy, innovation and decision-making are intentionally distributed, where candor, speed and data are highly valued and colleagues at all levels hold each other to unusually high standards on behalf of Quince customers. 

The Sourcing Manager, Americas will focus on sourcing footwear & leather goods in Western Hemisphere (Mexico, Dominican Republic, USA, among others), with an emphasis on nearshoring strategies for lead time reduction. This role is critical to optimizing Quince’s supply chain by re-sourcing existing products with long lead times and high logistics costs, as well as identifying and launching new products from the Americas region to drive business growth. The Sourcing Manager will be responsible for scouting potential suppliers, pitching them on Quince’s business model, conducting cost analyses for key products, and onboarding suppliers into our fast-paced supply chain. Additionally, they will ensure supplier continuity, conduct periodic business reviews, and drive operational efficiencies.

The Sourcing Manager will be responsible for:

• Scouting and vetting potential suppliers in Western Hemisphere
• Pitching Quince’s business model to key manufacturing partners.
• Conducting cost analyses for core products to ensure competitive pricing.
• Onboarding and integrating suppliers into Quince’s fast-paced supply chain.
• Ensuring long-term supplier success, conducting periodic business reviews, and driving operational efficiencies.

This role is pivotal to Quince’s continued growth and success. Enabling Americas Sourcing to its full potential will drive faster lead times, lower logistics costs, and greater alignment with our Made-to-Consumer (MTC) model.

Responsibilities

• Develop and execute a category supply chain strategy, including multi-sourcing for the Footwear and Accessories segment (womens/mens/kids), across different product and material types.
• Identify, vet, and onboard supplier partners, coaching them to operate within Quince’s rapid replenishment, M2C (Made-to-Consumer) model.
• Train suppliers on Quince OS, including operational efficiency (rapid lead times, consumer focus), financial modeling (high ROIC), and technical capabilities (Vendor Portal).
• Product Expansion: Collaborate with Merchants and Product Development teams to introduce new styles and colors approved through our NPC process.
• Drive Operational Excellence:
• Ensure high-quality standards (<0.5% defect rate).
• Optimize supply chain for speed and accuracy (Replenishment Lead Time < 14 days).
• Maintain inventory availability (>99% in-stock).
• Improve margin accretion through cost efficiencies and strategic sourcing.
• Conduct Monthly/Quarterly Business Reviews with supplier management, analyzing strategy, performance highlights, and areas for improvement.

Qualifications

Required: 

• 8+ years of experience in Strategic Sourcing (focusing on footwear/accessories, leather goods), Procurement, or Supplier Management with major U.S.-based retailers.
• Established factory partnerships within footwear and accessories across the Americas (Mexico, Central America, South America, DR) and/or Asia (including India, South Asia, Southeast Asia, and China, where relevant to the scope of the category).
• Passion for product development with a track record of leveraging vendor expertise to design, cost-engineer, and bring products to market.
• Strong general management (GM) mindset, with experience in lean manufacturing, just-in-time (JIT) processes, and supply chain optimization.
• Highly organized, detail-oriented, and analytical, with a strong focus on execution, problem-solving, and process improvement.
• Natural connector who builds and maintains strong relationships between internal teams and supplier partners to drive collaboration and shared success.
• Proactive and assertive, with the ability to self-manage in a remote/home-office setting while staying closely connected to the broader organization.
• Excellent communicator, with strong written, verbal, and presentation skills to influence and align stakeholders.
• Fluent Spanish

Preferred: Bachelor’s degree preferred.

Overview of the Role

The Bilingual Grocery Merchandiser will properly manage their assigned territory by completing store visits, surveys, and tasks. They will have the ability to take pictures and complete reporting requirements with the technology provided. Must have reliable transportation and a cell phone that is no older than 5 years. This position will require merchandising, and the ability to repeatedly bend and lift up to 50 pounds.

• Location: Las Cruces, NM (within a 25 mile radius)
• This position is Part-time, 24 / hours a week, 3 days a week
• Compensation: $18 hourly
• Bilingual in Spanish and English is a must.
• You will be responsible for selling, merchandising, gaining/maintaining distribution within a variety of accounts.
• Ensure our clients' products are well stocked and order if product is not in stock or low.
• This position requires consistent use of mobile apps for reporting, photo uploads, task completion, and communication.
• This position requires you to switch between tasks such as stocking, reporting, and communicating with store teams throughout the day
• You must be able to lift, bend/stoop for extended periods of time.
• This is a position where you work independently, follow directions, and have excellent communication skills.

Perks

• Fuel stipends - $32/ day
• Communication stipends - $2.50/ day
• 401k with company match
• PTO and Sick days

 What You’ll Do at C.A. Fortune - DirecToHispanic

• Retail work will entail (but not limited to) ordering product, working product to shelves from new orders, etc.   
• Conduct audits and merchandising in area grocery stores
• Drive to various retail locations
• Verify that our clients' products are accurately represented on store shelves
• Report findings and data to management through downloaded app
• Maintain a safe working environment while working in the stores 
• Adhere to attendance and dress code guidelines 
• Must be able to perform physical activities, i.e., frequent standing, walking, bending, squatting, lifting, etc. Must be able to lift up to 50 pounds 
• Comply with any additional guidelines established by the Store Team 
• Attend client kick off video calls
• Serve as a Brand Ambassador by building and cultivating relationships with store and department managers.
• Monitor sales volume and inventory levels.
• Present and create awareness with store management about approved deals from corporate.
• Encourage stores to order more products and accept the orders.
• Support promotional activities by negotiating/building displays to ensure product is available for consumers.
• Place in-store promotional materials; neck-hangers, aisle stoppers, danglers, coupons, samples etc.
• Rotate products and assist with new item cut-ins.
• Monitor and ensure the approved schematic layout and planogram.
• Take pictures of products, displays and competitive sets.
• Complete daily and weekly reports as instructed.
• Execute special promotional campaigns and resets as directed.
• Additional activities as requested by company management.

What You Should Bring to the Table

• High School Diploma or GED
• Reliable transportation
• Valid Driver License
• Proof of Automobile insurance
• Reliable phone (no older than 5 years) service and internet service for daily communication.
• Required to drive to stores in assigned territory to complete retail task & audits at local grocery retailer.

Overview of the Role

The Bilingual Grocery Merchandiser will properly manage their assigned territory by completing store visits, surveys, and tasks. They will have the ability to take pictures and complete reporting requirements with the technology provided. Must have reliable transportation and a cell phone that is no older than 5 years. This position will require merchandising, and the ability to repeatedly bend and lift up to 50 pounds.

• Location: Albuquerque, NM (within a 25 mile radius)
• This position is Part-time, 24 / hours a week, 3 days a week
• Compensation: $18 hourly
• Bilingual in Spanish and English is a must.
• You will be responsible for selling, merchandising, gaining/maintaining distribution within a variety of accounts.
• Ensure our clients' products are well stocked and order if product is not in stock or low.
• This position requires consistent use of mobile apps for reporting, photo uploads, task completion, and communication.
• This position requires you to switch between tasks such as stocking, reporting, and communicating with store teams throughout the day
• You must be able to lift, bend/stoop for extended periods of time.
• This is a position where you work independently, follow directions, and have excellent communication skills.

Perks

• Fuel stipends - $32/ day
• Communication stipends - $2.50/ day
• 401k with company match
• PTO and Sick days

 What You’ll Do at C.A. Fortune - DirecToHispanic

• Retail work will entail (but not limited to) ordering product, working product to shelves from new orders, etc.   
• Conduct audits and merchandising in area grocery stores
• Drive to various retail locations
• Verify that our clients' products are accurately represented on store shelves
• Report findings and data to management through downloaded app
• Maintain a safe working environment while working in the stores 
• Adhere to attendance and dress code guidelines 
• Must be able to perform physical activities, i.e., frequent standing, walking, bending, squatting, lifting, etc. Must be able to lift up to 50 pounds 
• Comply with any additional guidelines established by the Store Team 
• Attend client kick off video calls
• Serve as a Brand Ambassador by building and cultivating relationships with store and department managers.
• Monitor sales volume and inventory levels.
• Present and create awareness with store management about approved deals from corporate.
• Encourage stores to order more products and accept the orders.
• Support promotional activities by negotiating/building displays to ensure product is available for consumers.
• Place in-store promotional materials; neck-hangers, aisle stoppers, danglers, coupons, samples etc.
• Rotate products and assist with new item cut-ins.
• Monitor and ensure the approved schematic layout and planogram.
• Take pictures of products, displays and competitive sets.
• Complete daily and weekly reports as instructed.
• Execute special promotional campaigns and resets as directed.
• Additional activities as requested by company management.

What You Should Bring to the Table

• High School Diploma or GED
• Reliable transportation
• Valid Driver License
• Proof of Automobile insurance
• Reliable phone (no older than 5 years) service and internet service for daily communication.
• Required to drive to stores in assigned territory to complete retail task & audits at local grocery retailer.

Role Overview:

As Market Manager, you will be responsible for maximizing revenue, margin, and engagement across a portfolio of live hotels. You will act as a trusted partner to hotel revenue managers and leadership teams, ensuring properties are fully activated, competitive, and consistently performing across Nuitee’s demand partners.

You will work hands-on with data, dashboards, and internal teams to identify performance gaps quickly and act on them without del

As a high-performing team player at Nuitée, you will be key to our exponential growth, bringing exceptional value to new clients and contributing to our vision of reshaping the travel technology landscape.

Key Responsibilities

As a  Market  Manager, you will be responsible for maximizing revenue, margin, and engagement across a portfolio of live hotels. You will act as a trusted partner to hotel revenue managers and leadership teams, ensuring properties are fully activated, competitive, and consistently performing across Nuitee’s demand partners.

• Own and manage a portfolio of directly contracted hotel partners
• Build strong, long-term relationships with hotel revenue managers, GMs, and cluster teams
• Drive revenue growth by optimizing availability, pricing, room-type coverage, and restrictions
• Monitor performance daily using Yielding and Transaction dashboards to identify opportunities and issues early
• Recommend and execute promotions, pricing adjustments, and distribution optimizations
• Lead regular business reviews and build structured quarterly account plans for key partners
• Own post-contract activation, working with Connectivity and Tech teams to ensure hotels go live quickly and correctly
• Proactively remove blockers and follow through until issues are resolved

What Success Looks Like:

• Hotels are activated quickly and fully distributed
• Performance issues are identified early and addressed fast
• Revenue and margin improve quarter over quarter
• Hotel partners are engaged, responsive, and see clear value from Nuitee

Our Ideal Candidate:

• Experienced in hotel account management, revenue management, or travel distribution
• Comfortable working with data and performance dashboards
• Strong understanding of hotel pricing, inventory, and connectivity workflows
• Highly organized, execution-driven, and accountable
• Demonstrates a strong sense of urgency — you move fast, follow up relentlessly, and don’t let issues linger
• Comfortable operating in a dynamic environment where priorities move quickly

Join DYOPATH as a Service Desk Level 1 Analyst 

Are you passionate about helping people solve tech challenges and keeping their day running smoothly?

DYOPATH is looking for a Service Desk Level 1 Analyst who loves problem-solving, thrives in a fast-paced environment, and is committed to delivering exceptional customer service.

Why You’ll Love Working Here

Purpose with Passion – Join a company whose L.O.V.E. philosophy—Living Our Values Every Day—turns everyday work into meaningful impact.

Grow & Thrive – From certifications to career paths, DYOPATH invests in your ongoing development.

Award-Winning Culture – Known for outstanding IT service, we bring the same dedication internally: toward each other.

Fun & Respectful Teamwork – Collaborative, upbeat environments where achievements are celebrated!

Awesome Benefits

• Savings / Monthly 13% cap
• Pantry Vouchers 9% deposited every month
• Christmas Bonus: 25 days of your daily income
• Vacations - 12 days after the first year
• Anniversary Bonus - 10 days of base salary
• Vacation Premium – 40% first year
• Major Medical Insurance covers you and your immediate family
• Life Insurance
• Quarterly Bonus
• Marriage or Bereavement Time off
• Maternity/Paternity Time off
• Ergonomic Chair
• 250 pesos monthly stipend for internet and electricity

Role Overview

Your Mission as a Service Desk Level 1 Analyst

• Be the first point of contact for technical support via phone, email, and chat.
• Troubleshoot and resolve issues with desktops, laptops, printers, mobile devices, software, and networks.
• Log all interactions in the ticketing system and escalate when needed.
• Ensure timely and accurate resolution of issues while delivering exceptional customer service.
• Follow up with users to confirm satisfaction.
• Invest in yourself: pursue training, certifications, and ongoing learning.
• Participate in special projects that enhance service delivery.

What You Bring to the Team

Education & Certifications

• High school diploma or equivalent required; Associate or Bachelor’s degree in Computer Science or related field preferred.
• Professional certifications (or working toward):
  • HDI Support Center Analyst (HDI-SCA)
  • ITIL Foundation
  • Microsoft 365 Certified: Fundamentals

Experience & Skills

• 1–2 years in a technical support role, preferably in a service desk environment.
• Strong customer service skills with the ability to explain technical solutions clearly.
• Proficiency in Windows OS, Microsoft Office suite, and basic network troubleshooting.
• Familiarity with ITIL or similar service frameworks a plus.
• Ability to work independently and collaboratively.
• Excellent problem-solving and multitasking skills.

Why This Role Rocks

As a Service Desk Level 1 Analyst, you’ll be the hero who keeps users productive and happy. You’ll learn, grow, and become a vital part of a team that values your contributions and invests in your future.

Ready to Kickstart Your IT Career?
If you’re excited to make a real difference and love solving tech puzzles in a team-first culture, DYOPATH wants you! Apply now to become our next Service Desk Level 1 Analyst 

This role is open to applicants in Mexico only. 

ENSCO Inc is a diverse engineering and technology company that provides engineering, science and advanced technology solutions that guarantee mission success, safety, and security to governments and private industries worldwide. ENSCO provides technical subject matter experts to support the Defense Threat Reduction Agency (DTRA). Duties will include:
• Develop, manage, and implement instrumentation plans and methodologies to meet measurement objectives to support DTRA testing.
• Conduct research, development, and integration efforts for DTRA to maintain currency in state-of-the-art and emerging/developmental data acquisition systems and sensor technologies across the CWMD testing spectrum. • • • Develop and implement rigorous processes to ensure new sensor and data acquisition technologies are properly investigated and validated prior to introduction into the DTRA inventory.

• Direct integrated product support and readiness teams to deliver mission-critical capabilities and continuous operational support.
• Develop and execute LCSPs, Product Support Packages, and DSOR analyses, and influence design through milestone reviews to improve supportability and affordability.
• Lead cross-functional government/contractor partners and drive cost-reduction initiatives while aligning cost, schedule, and performance objectives across the portfolio.

Qualifications Required
• Bachelors + 10 years of experience or Masters +5 years of experience in a science or engineering field.
• 7+ years development and implementation of instrumentation plans for highly complex experiments.
• Experience designing, building, calibrating, and troubleshooting advanced sensors and data acquisition systems (hardware/software) to measure high-frequency phenomena and WMD effects.
• Proven track record in Creating, validating, and implementing instrumentation plans for field tests and laboratory experiments, including monitoring testbed/tunnel construction.
• Demonstrated capability in collecting and analyzing data from tests to evaluate the performance of weapons, sensors, and protective materials.
• Prior knowledge in ensuring test environments accurately simulate real-world, adversarial WMD scenarios (e.g., hardened, deeply buried targets).
• Background in submitting detailed, actionable reports to DTRA on test results, equipment performance, and, potential issues.
• AN ACTIVE DOD TOP SECRET CLEARANCE IS REQUIRED FOR THIS POSITION FOR WHICH YOU MUST BE A U.S. CITIZEN.

Qualifications Desired
• Direct experience with Counter WMD Weapons and Capabilities program with DTRA
• Technical skills to understand and analyze system problems, define potential solutions, and conduct in-depth analysis, assessments and trades and explain methodologies.
• Ability to research, evaluate, interpret, and apply rules, regulations, and procedures to a variety of situations and to recommend timely and economical solutions.
• Ability to communicate clearly, concisely, and with technical accuracy, both orally and in writing, as well as work in a professional manner with peers, management, contractors, academia, and other agencies.
• Strong written and verbal skills including writing reports and presenting results to customers
• CURRENT SCI ADJUDICATED FOR A DTRA PROGRAM IS DESIRED FOR THIS POSITION FOR WHICH YOU MUST BE A U.S. CITIZEN.

Required Certifications: None
U.S. Citizenship Required: Yes
Security Clearance Required: Top Secret
Employment Type: Regular Full-time
Background Check Type: 7 Year Pre-Employment
Drug Screen Required: None
Position Contingent Upon Contract Award: Yes

The Community You Will Join:

Our Supply Team is growing, and we want you to be part of it! As a Senior Market Manager, you will play a crucial role in the retention, growth, and optimization of host entrepreneurs and rising hosts in your assigned territory. You will focus on building strong relationships with these hosts, helping them optimize their listings, improve pricing strategies, and enhance their overall success on Airbnb.

The Difference You will Make:

As a Senior Market Manager, your role will entail ensuring the health and expansion of our supply in the Mexican Caribbean region. This will involve managing Hosts and acquiring high-quality inventory. Your focus will be to enhance Airbnb's market presence in your designated region through collaboration with other teams and leveraging your expertise on the local market. With a deep understanding of Airbnb's mission and values, you will oversee all aspects of supply acquisition and market success. This includes developing acquisition strategies, and managing relationships with strategic partners, including the creation of new partnerships. You will also be tasked with developing and refining scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets, aiming to secure our long-term success in these regions.

A Typical Day: 

• Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets.
• Conduct regular optimization calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed.
• Implement strategies to effectively manage and optimize strategic partnerships. 
• Prospect and onboard new, high-quality supply within your assigned geography.
• Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders.
• Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources.
• Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory.
• Work cross-functionally with teams such as product, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success.
• Acquire comprehensive knowledge of local market trends to inform both internal and external stakeholders.
• Understand the technical aspects of software partnerships to offer comprehensive support, ensuring a seamless experience for hosts and guests.
• Represent Airbnb in external meetings with Hosts and at industry conferences in your market, solidifying the brand's presence and commitment.
• Support host community programs in your region, contributing to the growth and engagement of Airbnb's community.

Your Expertise:

• 8+ years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships.
• 2+ years of tech/travel industry experience is a plus, highlighting the value of sector-specific knowledge.
• Proven track record of being able to effectively work a leads pipeline and a book of business, demonstrating expertise in nurturing and converting potential opportunities.
• Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work, emphasizing the importance of data-driven decision-making.
• The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, highlighting adaptability and strategic foresight.
• Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success.
• Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, underscoring the importance of strong interpersonal skills.
• Charismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritization skills, showcasing the initiative and organizational capabilities required for the role.
• Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects - Salesforce experience is a plus, indicating the technical tools proficiency needed for effective relationship management.
• Based in Quintana Roo or Merida, and must be willing to regularly travel to your assigned geos. Typical expectation would be once every quarter.
• Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus, culminating the profile with a personal alignment and enthusiasm for the company's mission and sector.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

ENSCO Inc is a diverse engineering and technology company that provides engineering, science and advanced technology solutions that guarantee mission success, safety, and security to governments and private industries worldwide. ENSCO provides technical subject matter experts to support the Defense Threat Reduction Agency (DTRA). Duties will include:
• Develop, manage, and implement instrumentation plans and methodologies to meet measurement objectives to support DTRA testing.
• Conduct research, development, and integration efforts for DTRA to maintain currency in state-of-the-art and emerging/developmental data acquisition systems and sensor technologies across the CWMD testing spectrum. • • • Develop and implement rigorous processes to ensure new sensor and data acquisition technologies are properly investigated and validated prior to introduction into the DTRA inventory.

• Direct integrated product support and readiness teams to deliver mission-critical capabilities and continuous operational support.
• Develop and execute LCSPs, Product Support Packages, and DSOR analyses, and influence design through milestone reviews to improve supportability and affordability.
• Lead cross-functional government/contractor partners and drive cost-reduction initiatives while aligning cost, schedule, and performance objectives across the portfolio.

Qualifications Required
• Bachelors + 10 years of experience or Masters +5 years of experience in a science or engineering field.
• 7+ years development and implementation of instrumentation plans for highly complex experiments.
• Experience designing, building, calibrating, and troubleshooting advanced sensors and data acquisition systems (hardware/software) to measure high-frequency phenomena and WMD effects.
• Proven track record in Creating, validating, and implementing instrumentation plans for field tests and laboratory experiments, including monitoring testbed/tunnel construction.
• Demonstrated capability in collecting and analyzing data from tests to evaluate the performance of weapons, sensors, and protective materials.
• Prior knowledge in ensuring test environments accurately simulate real-world, adversarial WMD scenarios (e.g., hardened, deeply buried targets).
• Background in submitting detailed, actionable reports to DTRA on test results, equipment performance, and, potential issues.
• AN ACTIVE DOD TOP SECRET CLEARANCE IS REQUIRED FOR THIS POSITION FOR WHICH YOU MUST BE A U.S. CITIZEN.

Qualifications Desired
• Direct experience with Counter WMD Weapons and Capabilities program with DTRA
• Technical skills to understand and analyze system problems, define potential solutions, and conduct in-depth analysis, assessments and trades and explain methodologies.
• Ability to research, evaluate, interpret, and apply rules, regulations, and procedures to a variety of situations and to recommend timely and economical solutions.
• Ability to communicate clearly, concisely, and with technical accuracy, both orally and in writing, as well as work in a professional manner with peers, management, contractors, academia, and other agencies.
• Strong written and verbal skills including writing reports and presenting results to customers
• CURRENT SCI ADJUDICATED FOR A DTRA PROGRAM IS DESIRED FOR THIS POSITION FOR WHICH YOU MUST BE A U.S. CITIZEN.

Required Certifications: None
U.S. Citizenship Required: Yes
Security Clearance Required: Top Secret
Employment Type: Regular Full-time
Background Check Type: 7 Year Pre-Employment
Drug Screen Required: None
Position Contingent Upon Contract Award: Yes

About the Role

We’re looking for a hands-on, solutions-oriented IT Support Analyst to join our team in Mexico City. You’ll be the first point of contact for technical support across Slack, email, and Jira, resolving hardware, software, and access issues while keeping teams productive and connected. You’ll manage device onboarding, user access (Okta), and ticket workflows, while maintaining documentation and improving processes. This role also supports day-to-day office operations—partnering with People Ops and vendors to ensure a smooth, well-run workplace experience.

Daily Adventures & Responsibilities

• Provide onsite support for hardware, software, and connectivity issues
• Manage device onboarding and offboarding using MDM tools (e.g., Kandji) and Apple Business Manager
• Administer Okta for user lifecycle management and group configurations
• Support and troubleshoot core SaaS tools including Google Workspace, Slack, Zoom, Notion, and Jira ITSM
• Maintain IT documentation and manage hardware inventory
• Triage incoming IT tickets, escalate network issues with WeWork, and contribute to internal tooling improvements
• Coordinate IT onboarding for new hires, including laptops and access setup
• Support internal events, team activities, and onsite visits as needed. Monitor and troubleshoot office network connectivity

Required Skills & Relevant Experience

• 2+ years of hands-on experience managing employee onboarding and offboarding across hardware and systems, while independently supporting onsite IT operations.
• Familiarity with tools such as Okta, Google Workspace, Slack, Zoom, Notion, and ticketing systems (or similar)
• Strong track record of ticket resolution and appropriate escalation
• Detail-oriented with experience maintaining documentation and tracking inventory
• Willingness to support broader office operations, including packages, seating, and People team needs
• Fluent in English and Spanish (written and verbal)

Preferred Qualifications

• Experience with Kandji, Apple Business Manager, and/or Okta administration
• Experience managing IT hardware inventory and asset logistics
• Background in hybrid IT and facilities or office operations roles
• Experience coordinating with external vendors such as WeWork
• Proactive mindset with a track record of improving processes, creating documentation, or automating tasks

THE ROLE

Sourcing Manager, Americas (Footwear and Accessories)

We are seeking a Senior Sourcing Manager to join our growing team. The ideal candidate is a self-starter, problem-solver and successful in combining technology and data into best-in-class outcomes. The candidate is energized by solving complex business problems and consistently effective in making high-judgment decisions at rapid pace amidst the frequent ambiguity that comes with charting a course of action with no precedent. Moreover, the ideal candidate is energized by an environment where strategy, innovation and decision-making are intentionally distributed, where candor, speed and data are highly valued and colleagues at all levels hold each other to unusually high standards on behalf of Quince customers. 

The Sourcing Manager, Americas will focus on sourcing footwear & leather goods in Western Hemisphere (Mexico, Dominican Republic, USA, among others), with an emphasis on nearshoring strategies for lead time reduction. This role is critical to optimizing Quince’s supply chain by re-sourcing existing products with long lead times and high logistics costs, as well as identifying and launching new products from the Americas region to drive business growth. The Sourcing Manager will be responsible for scouting potential suppliers, pitching them on Quince’s business model, conducting cost analyses for key products, and onboarding suppliers into our fast-paced supply chain. Additionally, they will ensure supplier continuity, conduct periodic business reviews, and drive operational efficiencies.

The Sourcing Manager will be responsible for:

• Scouting and vetting potential suppliers in Western Hemisphere
• Pitching Quince’s business model to key manufacturing partners.
• Conducting cost analyses for core products to ensure competitive pricing.
• Onboarding and integrating suppliers into Quince’s fast-paced supply chain.
• Ensuring long-term supplier success, conducting periodic business reviews, and driving operational efficiencies.

This role is pivotal to Quince’s continued growth and success. Enabling Americas Sourcing to its full potential will drive faster lead times, lower logistics costs, and greater alignment with our Made-to-Consumer (MTC) model.

Responsibilities

• Develop and execute a category supply chain strategy, including multi-sourcing for the Footwear and Accessories segment (womens/mens/kids), across different product and material types.
• Identify, vet, and onboard supplier partners, coaching them to operate within Quince’s rapid replenishment, M2C (Made-to-Consumer) model.
• Train suppliers on Quince OS, including operational efficiency (rapid lead times, consumer focus), financial modeling (high ROIC), and technical capabilities (Vendor Portal).
• Product Expansion: Collaborate with Merchants and Product Development teams to introduce new styles and colors approved through our NPC process.
• Drive Operational Excellence:
• Ensure high-quality standards (<0.5% defect rate).
• Optimize supply chain for speed and accuracy (Replenishment Lead Time < 14 days).
• Maintain inventory availability (>99% in-stock).
• Improve margin accretion through cost efficiencies and strategic sourcing.
• Conduct Monthly/Quarterly Business Reviews with supplier management, analyzing strategy, performance highlights, and areas for improvement.

Qualifications

Required: 

• 8+ years of experience in Strategic Sourcing (focusing on footwear/accessories, leather goods), Procurement, or Supplier Management with major U.S.-based retailers.
• Established factory partnerships within footwear and accessories across the Americas (Mexico, Central America, South America, DR) and/or Asia (including India, South Asia, Southeast Asia, and China, where relevant to the scope of the category).
• Passion for product development with a track record of leveraging vendor expertise to design, cost-engineer, and bring products to market.
• Strong general management (GM) mindset, with experience in lean manufacturing, just-in-time (JIT) processes, and supply chain optimization.
• Highly organized, detail-oriented, and analytical, with a strong focus on execution, problem-solving, and process improvement.
• Natural connector who builds and maintains strong relationships between internal teams and supplier partners to drive collaboration and shared success.
• Proactive and assertive, with the ability to self-manage in a remote/home-office setting while staying closely connected to the broader organization.
• Excellent communicator, with strong written, verbal, and presentation skills to influence and align stakeholders.
• Spanish Speaker / Fluent English

Preferred: Bachelor’s degree preferred.

*Candidates submitting a resume in Spanish are kindly asked to provide an English version as well.

Job Summary 

The Inventory Management System (IMS) team is seeking a highly motivated and passionate Engineer to join our efforts in designing, building, and commissioning high-temperature skids for molten salt systems. The ideal candidate will have a strong foundation in process, chemical, and mechanical engineering, with the ability to apply these skills to high-temperature design challenges. 

 In this role, you will contribute to the development of critical process systems for the Hermes reactor, our first-of-a-kind low-power nuclear demonstration reactor. As a key member of the IMS team, you will assist in designing, commissioning, and operating components to manage and control the reactor’s molten salt coolant inventory. The position requires an aptitude for chemical engineering, systems integration, and industrial or pilot-scale system deployment. You will collaborate closely with mechanical design, plant layout, piping, instrumentation, and operations teams to integrate and optimize these systems. 

Responsibilities  

• Support design of high temperature piping loops, vessels, heaters, and instruments to manage the Hermes molten salt coolant inventory.
• Perform engineering calculations to support defining hydraulic, thermal, or other design parameters such as pipe size, required pump head, heat loss, hydraulic losses in a pipe loop, etc.
• Lead the design and construction of test platforms, including component prototypes, scaled system demonstrations, and engineering studies to inform IMS system design and performance.
• Develop and document engineering calculations, technical studies, and design rationale through clear and concise technical reports, memos, and presentations.
• Support system commissioning, startup, and operational readiness activities, including procedure development and execution.
• Assist with requirements definition, design verification, and validation activities to ensure IMS systems meet functional and regulatory expectations.
• Leverage expertise in Process Flow Diagrams (PFDs) and Piping and Instrumentation Diagrams (P&IDs) to communicate and collaborate effectively across teams.
• Contribute to Failure Modes and Effects Analysis (FMEA) and Hazard and Operability (HAZOP) studies, ensuring robust safety and performance across system interfaces.
• Work cross-functionally with mechanical, instrumentation, controls, and operations teams to integrate and optimize IMS designs in alignment with reactor requirements. 
• Other duties as assigned. 

Qualifications  

• Bachelor’s or Master’s degree in Chemical, Mechanical, Nuclear Engineering, or a related field with 3+ years of relevant experience in process/system design or related roles.
• Experience designing systems for high-temperature processes, molten salts, liquid metals, hazardous chemicals, or petrochemical processes is preferred.
• Demonstrated ability to bring hardware design projects to completion and through commissioning, for industrial-scale systems or lab test stands.
• Familiarity with ASME vessel and piping codes is a plus.
• Experience with SolidWorks or other CAD software desired.
• Demonstrated capacity for autonomous problem-solving and willingness to own a wide range of technical and non-technical tasks. 

Knowledge, Skills & Abilities 

• Proficient in interpreting PFDs, P&IDs, and process equipment datasheets, with the ability to translate these into functional design and implementation plans.
• Knowledge of HazOp process and demonstrated experience designing processes with a safety-first mindset to create robust systems. Prioritizes and ensures safety of oneself and others.
• Knowledge of system commissioning practices, startup sequencing, and operational troubleshooting for process systems.
• Ability to work with highly collaborative team with excellent verbal, written communication/presentation, and interpersonal skills. Ability to proactively collect, manage and transfer knowledge.
• Ability to quickly and effectively work with manufacturing/assembly teams to pivot or troubleshoot when hardware build issues are discovered while maintaining delivery schedule. 

Physical Conditions  

• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Adjusting, moving, transporting, installing, positioning, or removing objects up to 30 pounds in all directions.
• Occasionally moving self in different positions to accomplish tasks in various environments including tight and confined spaces (laboratory/shop environment). 

Environmental Conditions  

• General office environment.
• High-concentration, demanding and fast-paced environment.
• Occasional laboratory or shop environment exposure (loud noises, PPE required, chemical fumes possible). 

Safety and PPE 

• Reading and interpreting hazardous warning signs.
• Reporting issues with equipment or unsafe conditions.
• Wearing proper PPE, to include face mask, face shields, gloves, safety shoes, etc. 

Travel  

• Some travel may be required, up to 20%. 

Additional Requirements  

• Requires occasional extended hours to support critical project timelines. 

The salary range for this position is $106,300 to $125,100 for employees working onsite at our Alameda, CA headquarters. The range provided in this job posting represents the typical range or starting rate of candidates hired in California. Factors that maybe used to determine your actual salary may include your education, experience, knowledge, skills, ability and the market data for your work location, and a comparison to other employees already in the role.

#LI-Onsite