Role Description

We are looking for a Software Engineer to join our Design Systems team who will help define and build the next generation of how designers and engineers at Dropbox create products, spanning UI infrastructure, design systems, and AI-native development workflows. You will evolve our design system, build intelligent tooling, and integrate AI agents into the design-to-code lifecycle to improve speed, quality, and consistency.

This role blends foundational front-end engineering with AI-assisted and agent-driven workflows. You will work on scalable component architecture, design system governance, AI-powered developer tooling, and automation of design and engineering handoffs. Your work will directly influence how products are built across Dropbox.

You will play a crucial part in shaping how AI transforms product development. You will gain deep exposure to senior leadership, contribute to high-impact platform investments, and help define new ways of working at the intersection of design, engineering, and machine intelligence.

We are looking for a tinkerer at heart, someone who experiments, iterates, and pushes beyond conventional solutions. You approach emerging technologies, particularly AI and automation, as practical tools to reimagine workflows and unlock new capabilities. You bring curiosity, resilience, and a bias toward action, with the discipline to turn ambiguous ideas into production-ready systems others can rely on.

Responsibilities

• Develop, maintain, and evolve UI components and primitives that power Dropbox’s design system, enabling scalable and consistent product development.
• Design and build AI-powered tooling and agent-driven workflows that accelerate design-to-code processes and improve developer productivity.
• Partner closely with designers to translate design intent into high-quality, reusable code, while also shaping how AI can assist or automate parts of this workflow.
• Contribute to the architecture and strategy of AI-native UX development, including the integration of LLMs, agents, and automation into internal tooling.
• Prototype and productionize new concepts that explore the future of design systems.
• Ensure accessibility and inclusivity by embedding WCAG standards and best practices into both components and AI-assisted workflows.
• Write clear, scalable documentation for both human and AI consumers (e.g., enabling agents to effectively use the design system).
• Collaborate in code reviews, design critiques, and technical discussions to continuously raise the quality bar.
• Troubleshoot and resolve issues from internal teams, improving system reliability and usability.
• Drive experimentation and evaluation of emerging AI technologies, translating insights into practical improvements in tooling and workflows.

On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

Requirements

• Bachelor’s degree in Computer Science or a related field, or equivalent practical experience.
• 5+ years of experience in front-end development, including experience contributing to or maintaining a design system or shared UI platform.
• Strong proficiency in HTML, CSS, and JavaScript, with deep experience in modern frameworks (e.g., React) and component-driven development.
• Demonstrated experience building scalable, maintainable front-end architecture for complex applications.
• Hands-on experience integrating or building with AI/ML-powered tools (e.g., LLM APIs, agent frameworks, or automation pipelines) in a development workflow.
• Solid understanding of accessibility standards (WCAG, ARIA) and how to implement them in reusable systems.
• Proven ability to collaborate effectively with cross-functional partners (design, product, engineering) and communicate technical concepts clearly.

Preferred Qualifications

• Experience designing or building AI-native developer tools, agent-based systems, or generative UI workflows.
• Track record of contributing to large-scale design systems or platform teams in fast-paced environments.
• Familiarity with prompt engineering, evaluation of LLM outputs, or designing systems that leverage AI for code generation or transformation.
• Experience with CI/CD pipelines, package publishing, and tooling that supports scalable design system distribution.
• Strong understanding of testing strategies (unit, visual, integration) for UI systems and component libraries.

Role Description

How many times do you get the opportunity to be on the ground floor of a big and important mission? What if you could be one of the top contributors defining the mission, guiding our teams, and influencing the direction of Dropbox’s AI-first journey? As a Senior Data Scientist for this new division, you will get to do exactly that. You will join a team of top-tier data scientists and become an integral part of the product organization, helping to scale this new business.

Joining on the ground floor of this startup team, you’ll partner directly with Data Science, Product, Engineering and Design leadership to shape the product roadmap, foster a top-tier, data-informed culture, and drive real AI/ML impact and execution along the way!

Responsibilities

• Partner with Product Engineers and Data Engineers to build the reliable, efficient, and scalable data foundations, tools, and processes to drive our AI/ML capabilities’ long-term growth
• Leverage data-driven insights to proactively identify most impactful opportunities, and directly influence product roadmaps and strategies for Dash Chat and Search
• Perform exploratory and deep-dive analysis to understand user workflows and engagement patterns on AI features, propose hypothesis, and design & execute experiments with great rigor and efficient data techniques
• Translate complex data insights into implications and recommendations for the business via excellent communication skills, both verbal and written
• Identify what matters most and prioritize ruthlessly for the area you will own
• Contribute to a culture of strong technical ownership, partner with DS leadership to keep evolving DS working model and elevate DS impact
• Work with cross-functional teams (including Product, Engineering, Design, User Research, and senior executives) to rapidly execute and iterate

Requirements

• Bachelors’ or above in quantitative discipline: Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field
• 7+ years experience of leveraging data-driven analysis to influence product roadmap and business decision, preferably in a tech company
• Proven track record of being able to work independently, driver measurable business impact, and proactively engage with business stakeholders with minimal direction  
• Proficiency in SQL, Python or other programming/scripting languages
• Deep understanding of statistical analysis, experimentation design, and common analytical techniques like regression, decision trees
• Ability to provide data insights and recommendations for 0→1 product even when sample size is small
• Strong verbal and written communication skills

Preferred Qualifications

• Experience in startups or building 0→1 products
• Expertise in using data to inform AI/ML product development
• Background in SaaS product

Role Description

How many times do you get the opportunity to be on the ground floor of a big and important mission? What if you could be one of the top contributors defining the mission, guiding our teams, and influencing the direction of Dropbox’s AI-first journey? As a Senior Data Scientist for this new division, you will get to do exactly that. You will join a team of top-tier data scientists and become an integral part of the product organization, helping to scale this new business.

Joining on the ground floor of this startup team, you’ll partner directly with Data Science, Product, Engineering and Design leadership to shape the product roadmap, foster a top-tier, data-informed culture, and drive real AI/ML impact and execution along the way!

Responsibilities

• Partner with Product Engineers and Data Engineers to build the reliable, efficient, and scalable data foundations, tools, and processes to drive our AI/ML capabilities’ long-term growth
• Leverage data-driven insights to proactively identify most impactful opportunities, and directly influence product roadmaps and strategies for Dash Chat and Search
• Perform exploratory and deep-dive analysis to understand user workflows and engagement patterns on AI features, propose hypothesis, and design & execute experiments with great rigor and efficient data techniques
• Translate complex data insights into implications and recommendations for the business via excellent communication skills, both verbal and written
• Identify what matters most and prioritize ruthlessly for the area you will own
• Contribute to a culture of strong technical ownership, partner with DS leadership to keep evolving DS working model and elevate DS impact
• Work with cross-functional teams (including Product, Engineering, Design, User Research, and senior executives) to rapidly execute and iterate

Requirements

• Bachelors’ or above in quantitative discipline: Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field
• 7+ years experience of leveraging data-driven analysis to influence product roadmap and business decision, preferably in a tech company
• Proven track record of being able to work independently, driver measurable business impact, and proactively engage with business stakeholders with minimal direction  
• Proficiency in SQL, Python or other programming/scripting languages
• Deep understanding of statistical analysis, experimentation design, and common analytical techniques like regression, decision trees
• Ability to provide data insights and recommendations for 0→1 product even when sample size is small
• Strong verbal and written communication skills

Preferred Qualifications

• Experience in startups or building 0→1 products
• Expertise in using data to inform AI/ML product development
• Background in SaaS product

At Dropbox, we believe support should feel effortless. Getting help should be fast, intuitive, and even delightful — not a ticket into a black hole. We’re looking for a Global IT Service Operations Manager to reimagine and elevate the end-to-end support experience for every Dropboxer, shaping how support feels across the company — from AI-powered self-service to frontline helpdesk, from seamless Day-1 hardware readiness to high-touch executive support.

This role owns the full frontline support ecosystem, including our managed Tier 1 helpdesk partner, physical asset operations, executive support, and our AI-powered support experience. You will modernize and unify these services into a cohesive, AI-first, automation-driven model that reduces friction and builds trust, ensuring Dropboxers get the right help, at the right time, through the right channel — without confusion, delay, or unnecessary escalation.

Success in this role means executives feel fully supported, new hires are productive on Day 1, and support becomes a strategic advantage rather than a reactive function. This is a high-impact leadership opportunity to define what “world-class IT support” looks like in a Virtual First company — and to make every interaction count.

• Own global Tier 1 support vendor performance, including SLAs, quality standards, and operational cadence
• Lead end to end IT asset lifecycle operations, from procurement and provisioning to refresh and decommissioning
• Deliver white glove executive IT support for DLUX leaders, including high priority incident response and proactive readiness
• Own and continuously improve AI powered support capabilities to increase self service and reduce time to resolution
• Drive measurable improvements in CSAT, first contact resolution, and overall resolution time
• Improve asset inventory accuracy, fulfillment speed, and hardware availability through tighter controls and reporting
• Help define and execute a 12 to 18 month IT service operations roadmap with clear milestones and KPIs
• Partner cross functionally to simplify support tiering, clarify escalation paths, and improve handoffs across teams

On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

• 5+ years leading global IT support or service operations
• Experience managing vendor-governed service models
• Experience leading distributed teams
• Experience with ITSM platforms (ServiceNow preferred)
• Strong executive communication skills
• Strong process engineering mindset
• Experience delivering automation or AI-driven service improvements

• Experience implementing AI chatbots in enterprise IT
• Experience with asset lifecycle management at scale
• Exposure to Zero Trust device security principles
• Experience supporting executive stakeholders
• ITIL certification

Role Description

We are seeking a SaaS Engineer to manage, optimize, and maximize value from Dropbox’s SaaS ecosystem. The ideal candidate has hands-on experience administering collaboration platforms (Google Workspace, Slack, Zoom, Dropbox), strong scripting/automation skills, and a curiosity for exploring new features and AI capabilities. You will help ensure SaaS platforms are secure, scalable, and fully leveraged, enabling Dropboxers to get the most out of their tools.

Responsibilities

• Administer SaaS platforms: user management, security, permissions, workflows, integrations.
• Proactively evaluate new SaaS features and run pilots/adoption programs.
• Measure and report on adoption and usage trends across collaboration platforms.
• Identify opportunities to leverage AI, automation, and integrations for smarter collaboration.
• Troubleshoot and resolve SaaS-related incidents, documenting best practices.
• Deliver documentation, training, and communication to drive user enablement.

Requirements

• 5+ years experience administering enterprise SaaS platforms (i.e. Google Workspace, Slack, Zoom, Dropbox).
• Experience with automation/scripting (Python, Bash, PowerShell, AWS Lambda).
• Familiarity with SaaS APIs, integrations, and CI/CD pipelines.
• Strong analytical skills for usage data, adoption metrics, and feature impact.
• Excellent troubleshooting, problem-solving, and cross-functional communication skills.
• Ability to work independently and cross-functionally, with clear communication to both technical and non-technical stakeholders.
• Strong documentation skills, with experience maintaining knowledge bases, SOPs, and onboarding guides

Preferred Qualifications

• Certifications in Google Workspace or Slack administration.
• Experience with SaaS adoption programs and driving user engagement.
• Familiarity with AI/ML-powered SaaS features.
• Background in SaaS spend optimization and vendor management.

Role Description

We're looking for a Data Scientist to partner with product, engineering, and design teams to answer key questions about how to grow revenue, optimize product, scale and monetize the business, and launch high-impact initiatives. We solve challenging problems and boost business growth through a deep understanding of user behaviors with applied analytics techniques and business insights. An ideal candidate should have robust knowledge of consumer lifecycle and behavior analysis, customer segmentation, digital campaigns, monetization analytics and business operations for a SaaS company.  

Responsibilities

• Develop a deep understanding of customer journey phases and key business metrics
• Perform analytical deep-dives to analyze problems and opportunities, identify the hypothesis and design & execute experiments
• Inform future experimentation design and roadmaps by performing exploratory analysis to understand user engagement behavior and derive insights
• Create personalized segmentation strategies leveraging propensity models to enable targeting of offers and experiences based on user attributes 
• Identify key trends and build automated reporting & executive-facing dashboards to track the progress of acquisition, monetization, and engagement trends. 
• Extract actionable insights through analyzing large, complex, multi-dimensional customer behavior data sets 
• Monitor and analyze a high volume of experiments designed to optimize the product for user experience and revenue & promote best practices for multivariate experiments
• Translate complex concepts into implications for the business via excellent communication skills, both verbal and written
• Understand what matters most and prioritize ruthlessly
• Work with cross-functional teams (including Data Science, Marketing, Product, Engineering, Design, User Research, and senior executives) to rapidly execute and iterate

Requirements

• Bachelors’ or above in quantitative discipline: Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field
• 3-5 years experience using analytics to drive key business decisions; examples include business/product/marketing analytics, business intelligence, strategy consulting
• Proven track record of being able to work independently and proactively engage with business stakeholders with minimal direction
• Significant experience with SQL and large unstructured datasets such as Hadoop
• Deep understanding of statistical analysis, experimentation design, and common analytical techniques like regression, decision trees
• Solid background in running multivariate experiments to optimize a product or revenue flow
• Strong verbal and written communication skills
• Proficiency in programming/scripting and knowledge of statistical packages like R or Python is a plus

Role Description

We're looking for a Data Scientist to partner with product, engineering, and design teams to answer key questions about how to grow revenue, optimize product, scale and monetize the business, and launch high-impact initiatives. We solve challenging problems and boost business growth through a deep understanding of user behaviors with applied analytics techniques and business insights. An ideal candidate should have robust knowledge of consumer lifecycle and behavior analysis, customer segmentation, digital campaigns, monetization analytics and business operations for a SaaS company.  

Responsibilities

• Develop a deep understanding of customer journey phases and key business metrics
• Perform analytical deep-dives to analyze problems and opportunities, identify the hypothesis and design & execute experiments
• Inform future experimentation design and roadmaps by performing exploratory analysis to understand user engagement behavior and derive insights
• Create personalized segmentation strategies leveraging propensity models to enable targeting of offers and experiences based on user attributes 
• Identify key trends and build automated reporting & executive-facing dashboards to track the progress of acquisition, monetization, and engagement trends. 
• Extract actionable insights through analyzing large, complex, multi-dimensional customer behavior data sets 
• Monitor and analyze a high volume of experiments designed to optimize the product for user experience and revenue & promote best practices for multivariate experiments
• Translate complex concepts into implications for the business via excellent communication skills, both verbal and written
• Understand what matters most and prioritize ruthlessly
• Work with cross-functional teams (including Data Science, Marketing, Product, Engineering, Design, User Research, and senior executives) to rapidly execute and iterate

Requirements

• Bachelors’ or above in quantitative discipline: Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field
• 3-5 years experience using analytics to drive key business decisions; examples include business/product/marketing analytics, business intelligence, strategy consulting
• Proven track record of being able to work independently and proactively engage with business stakeholders with minimal direction
• Significant experience with SQL and large unstructured datasets such as Hadoop
• Deep understanding of statistical analysis, experimentation design, and common analytical techniques like regression, decision trees
• Solid background in running multivariate experiments to optimize a product or revenue flow
• Strong verbal and written communication skills
• Proficiency in programming/scripting and knowledge of statistical packages like R or Python is a plus

Role Description

We're looking for a Data Scientist to partner with product, engineering, and design teams to answer key questions about how to grow revenue, optimize product, scale and monetize the business, and launch high-impact initiatives. We solve challenging problems and boost business growth through a deep understanding of user behaviors with applied analytics techniques and business insights. An ideal candidate should have robust knowledge of consumer lifecycle and behavior analysis, customer segmentation, digital campaigns, monetization analytics and business operations for a SaaS company.  

Responsibilities

• Develop a deep understanding of customer journey phases and key business metrics
• Perform analytical deep-dives to analyze problems and opportunities, identify the hypothesis and design & execute experiments
• Inform future experimentation design and roadmaps by performing exploratory analysis to understand user engagement behavior and derive insights
• Create personalized segmentation strategies leveraging propensity models to enable targeting of offers and experiences based on user attributes 
• Identify key trends and build automated reporting & executive-facing dashboards to track the progress of acquisition, monetization, and engagement trends. 
• Extract actionable insights through analyzing large, complex, multi-dimensional customer behavior data sets 
• Monitor and analyze a high volume of experiments designed to optimize the product for user experience and revenue & promote best practices for multivariate experiments
• Translate complex concepts into implications for the business via excellent communication skills, both verbal and written
• Understand what matters most and prioritize ruthlessly
• Work with cross-functional teams (including Data Science, Marketing, Product, Engineering, Design, User Research, and senior executives) to rapidly execute and iterate

Requirements

• Bachelors’ or above in quantitative discipline: Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field
• 3-5 years experience using analytics to drive key business decisions; examples include business/product/marketing analytics, business intelligence, strategy consulting
• Proven track record of being able to work independently and proactively engage with business stakeholders with minimal direction
• Significant experience with SQL and large unstructured datasets such as Hadoop
• Deep understanding of statistical analysis, experimentation design, and common analytical techniques like regression, decision trees
• Solid background in running multivariate experiments to optimize a product or revenue flow
• Strong verbal and written communication skills
• Proficiency in programming/scripting and knowledge of statistical packages like R or Python is a plus

Role Description

Responsibilities

• Design and evolve scalable backend systems that power Dropbox’s Commerce Platform, including CRM, CPQ, Billing, provisioning, and related data workflows.
• Define and drive technical strategy for complex, highly customized systems, balancing short-term delivery with long-term platform scalability and reliability.
• Lead efforts to simplify legacy architectures, reduce system fragmentation, and build generalized, product-agnostic solutions.
• Own end-to-end reliability of revenue-critical systems, including validation, rollout safety, monitoring, and incident response.
• Partner cross-functionally with Engineering, Sales, Finance, and GTM teams to translate business requirements into durable technical solutions.
• Identify and execute on opportunities to improve data integrity, system observability, and operational efficiency across the platform.
• Take ownership of large, ambiguous problem spaces and drive them from definition through execution, influencing both technical and business stakeholders.

Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.

Requirements

• BS, MS, or PhD in Computer Science or a related technical field involving programming (e.g., Computer Engineering), or equivalent practical experience.
• 12+ years of professional software development experience.
• Proven expertise in building and maintaining large-scale, distributed backend systems.
• Strong system design skills, particularly in complex, stateful, or workflow-driven systems
• Experience building reliable systems with a focus on validation, rollout safety, monitoring, and maintainability
• Experience working on systems in a monetary domain such as ecommerce, subscriptions, billing, payments, or financial systems
• Strong communication and collaboration skills, with experience influencing cross-functional stakeholders

Preferred Qualifications

• Experience with CRM, CPQ, Billing, ecommerce, or similar enterprise workflow platforms (e.g., Salesforce)
• Track record of simplifying or modernizing legacy systems into scalable, maintainable architectures
• Experience working on revenue-critical or monetization platforms at scale
• Experience improving data consistency and integrity across distributed systems
• Demonstrated ability to influence technical direction across teams without direct authority

Compensation

Role Description

Responsibilities

• Design and evolve scalable backend systems that power Dropbox’s Commerce Platform, including CRM, CPQ, Billing, provisioning, and related data workflows.
• Define and drive technical strategy for complex, highly customized systems, balancing short-term delivery with long-term platform scalability and reliability.
• Lead efforts to simplify legacy architectures, reduce system fragmentation, and build generalized, product-agnostic solutions.
• Own end-to-end reliability of revenue-critical systems, including validation, rollout safety, monitoring, and incident response.
• Partner cross-functionally with Engineering, Sales, Finance, and GTM teams to translate business requirements into durable technical solutions.
• Identify and execute on opportunities to improve data integrity, system observability, and operational efficiency across the platform.
• Take ownership of large, ambiguous problem spaces and drive them from definition through execution, influencing both technical and business stakeholders.

Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.

Requirements

• BS, MS, or PhD in Computer Science or a related technical field involving programming (e.g., Computer Engineering), or equivalent practical experience.
• 12+ years of professional software development experience.
• Proven expertise in building and maintaining large-scale, distributed backend systems.
• Strong system design skills, particularly in complex, stateful, or workflow-driven systems
• Experience building reliable systems with a focus on validation, rollout safety, monitoring, and maintainability
• Experience working on systems in a monetary domain such as ecommerce, subscriptions, billing, payments, or financial systems
• Strong communication and collaboration skills, with experience influencing cross-functional stakeholders

Preferred Qualifications

• Experience with CRM, CPQ, Billing, ecommerce, or similar enterprise workflow platforms (e.g., Salesforce)
• Track record of simplifying or modernizing legacy systems into scalable, maintainable architectures
• Experience working on revenue-critical or monetization platforms at scale
• Experience improving data consistency and integrity across distributed systems
• Demonstrated ability to influence technical direction across teams without direct authority

Compensation

Role Description

Responsibilities

• Design and evolve scalable backend systems that power Dropbox’s Commerce Platform, including CRM, CPQ, Billing, provisioning, and related data workflows.
• Define and drive technical strategy for complex, highly customized systems, balancing short-term delivery with long-term platform scalability and reliability.
• Lead efforts to simplify legacy architectures, reduce system fragmentation, and build generalized, product-agnostic solutions.
• Own end-to-end reliability of revenue-critical systems, including validation, rollout safety, monitoring, and incident response.
• Partner cross-functionally with Engineering, Sales, Finance, and GTM teams to translate business requirements into durable technical solutions.
• Identify and execute on opportunities to improve data integrity, system observability, and operational efficiency across the platform.
• Take ownership of large, ambiguous problem spaces and drive them from definition through execution, influencing both technical and business stakeholders.

Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.

Requirements

• BS, MS, or PhD in Computer Science or a related technical field involving programming (e.g., Computer Engineering), or equivalent practical experience.
• 12+ years of professional software development experience.
• Proven expertise in building and maintaining large-scale, distributed backend systems.
• Strong system design skills, particularly in complex, stateful, or workflow-driven systems
• Experience building reliable systems with a focus on validation, rollout safety, monitoring, and maintainability
• Experience working on systems in a monetary domain such as ecommerce, subscriptions, billing, payments, or financial systems
• Strong communication and collaboration skills, with experience influencing cross-functional stakeholders

Preferred Qualifications

• Experience with CRM, CPQ, Billing, ecommerce, or similar enterprise workflow platforms (e.g., Salesforce)
• Track record of simplifying or modernizing legacy systems into scalable, maintainable architectures
• Experience working on revenue-critical or monetization platforms at scale
• Experience improving data consistency and integrity across distributed systems
• Demonstrated ability to influence technical direction across teams without direct authority

Role Description

Responsibilities

• Help define company data assets (data model), Spark, SparkSQL jobs to populate data models
• Help define and design data integrations, data quality frameworks and design and evaluate open source/vendor tools for data lineage
• Work closely with Dropbox business units and engineering teams to develop strategy for long term Data Platform architecture to be efficient, reliable and scalable 
• Conceptualize and own the data architecture for multiple large-scale projects, while evaluating design and operational cost-benefit tradeoffs within systems
• Collaborate with engineers, product managers, and data scientists to understand data needs, representing key data insights in a meaningful way
• Design, build, and launch collections of sophisticated data models and visualizations that support multiple use cases across different products or domains
• Optimize pipelines, dashboards, frameworks, and systems to facilitate easier development of data artifacts

Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.

Requirements

• 5+ years of Spark, Python, Java, C++, or Scala development experience
• 5+ years of SQL experience
• 5+ years of experience with schema design, dimensional data modeling, and medallion architectures
• Experience with the Databricks platform and data lake architectures for large-scale data processing and analytics
• Excellent product strategic thinking and communications to influence product and cross-functional teams by identifying the data opportunities to drive impact
• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience
• Experience designing, building and maintaining data processing systems

Role Description

Responsibilities

• Help define company data assets (data model), Spark, SparkSQL jobs to populate data models
• Help define and design data integrations, data quality frameworks and design and evaluate open source/vendor tools for data lineage
• Work closely with Dropbox business units and engineering teams to develop strategy for long term Data Platform architecture to be efficient, reliable and scalable 
• Conceptualize and own the data architecture for multiple large-scale projects, while evaluating design and operational cost-benefit tradeoffs within systems
• Collaborate with engineers, product managers, and data scientists to understand data needs, representing key data insights in a meaningful way
• Design, build, and launch collections of sophisticated data models and visualizations that support multiple use cases across different products or domains
• Optimize pipelines, dashboards, frameworks, and systems to facilitate easier development of data artifacts

Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.

Requirements

• 5+ years of Spark, Python, Java, C++, or Scala development experience
• 5+ years of SQL experience
• 5+ years of experience with schema design, dimensional data modeling, and medallion architectures
• Experience with the Databricks platform and data lake architectures for large-scale data processing and analytics
• Excellent product strategic thinking and communications to influence product and cross-functional teams by identifying the data opportunities to drive impact
• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience
• Experience designing, building and maintaining data processing systems

Role Description

Dropbox is looking for a Staff Data Engineer to join our Analytics Data Engineering (ADE) team within Data Science & AI Platform. You will be responsible for solving cross-cutting data challenges that span multiple lines of business while driving standardization in how we build, deploy, and govern analytics pipelines across Dropbox.

This is not a maintenance role. We are modernizing our analytics platform, upgrading orchestration infrastructure, building shared and reusable data models with conformed dimensions, establishing a certified metrics framework, and laying the foundation for AI-native data development. You will partner closely with Data Science, Data Infrastructure, Product Engineering, and Business Intelligence teams to make this happen.

You will play a crucial role in establishing analytics engineering standards, designing scalable data models, and driving cross-functional alignment on data governance. You will get substantial exposure to senior leadership, shape the technical direction of analytics infrastructure at Dropbox, and directly influence how data powers product and business decisions.

Responsibilities

• Lead the design and implementation of shared, reusable data models, defining shared fact tables, conformed dimensions, and a semantic/metrics layer that serves as the single source of truth across analytics functions
• Drive standardization of data engineering practices across ADE and functional analytics teams, including pipeline patterns, CI/CD workflows, naming conventions, and data modeling standards
• Partner with Data Infrastructure to modernize orchestration, improve pipeline decomposition, and establish secure dev/test environments with production data access
• Architect and implement a shift-left data governance strategy,  working with upstream data producers to establish data contracts, SLOs, and code-enforced quality gates that catch issues before production
• Collaborate with Data Science leads and Product Management to translate metric definitions into reliable, certified data pipelines that power executive dashboards, WBR reporting, and growth measurement
• Reduce operational burden by improving pipeline granularity, observability, and failure recovery, establishing runbooks and alerting standards that make on-call sustainable
• Evaluate and integrate AI-native tooling into the data development lifecycle, enabling conversational data exploration with guardrails and AI-assisted pipeline development

On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

Requirements

• BS degree in Computer Science or related technical field, or equivalent technical experience
• 12+ years of experience in data engineering or analytics engineering with increasing scope and technical leadership
• 12+ years of SQL experience, including complex analytical queries, window functions, and performance optimization at scale (Spark SQL)
• 8+ years of Python development experience, including building and maintaining production data pipelines
• Deep expertise in dimensional data modeling, schema design, and scalable data architecture, with hands-on experience building shared data models across multiple business domains
• Strong experience with orchestration tools (Airflow strongly preferred) and dbt, including pipeline design, scheduling strategies, and failure recovery patterns
• Demonstrated ability to drive cross-team technical alignment, establishing standards, influencing without authority, and working across Data Engineering, Data Science, Data Infrastructure, and Product Engineering boundaries

Preferred Qualifications

• Experience with Databricks (Unity Catalog, Delta Lake) and modern lakehouse architectures
• Experience leading orchestration or platform modernization efforts at scale
• Familiarity with data governance and observability tools such as Atlan, Monte Carlo, Great Expectations, or similar
• Experience building or contributing to a metrics/semantic layer (dbt MetricFlow, Databricks Metric Views, or equivalent)
• Track record of establishing data engineering standards and best practices in a federated analytics organization

Role Description

Responsibilities

• Technical leadership and architecture: Define and drive the technical roadmap for identity and engagement platform services, including APIs, service boundaries, data models, and reliability goals.
• Modernization and platform evolution: Lead multi-quarter modernization efforts (e.g., reducing legacy dependencies, improving scalability, simplifying integrations) with a focus on cohesion, observability, and operational excellence.
• Identity and access systems: Design and improve authentication, authorization, account integrity, and identity lifecycle services with strong security and privacy posture.
• Engagement and insights foundations: Build and evolve the systems that power engagement signals, experimentation hooks, telemetry/analytics pipelines, and usage insights to support product iteration and growth.
• Developer velocity and platform enablement: Create reusable platform primitives, reference architectures, and best practices that make it easier for product teams to build safely and quickly.
• Cross-functional collaboration: Partner with Product, Design, Security, Infrastructure, and AI/ML teams to align technical decisions with customer outcomes and organizational priorities.
• Execution and quality: Own delivery of complex initiatives end-to-end—breaking down ambiguous problems, driving alignment, and ensuring high-quality implementation, testing, rollout, and oncall readiness.
• Mentorship and influence: Mentor senior engineers, review critical designs, elevate engineering standards, and influence technical direction across teams beyond your immediate scope.

Requirements

• 12+ years of software engineering experience, including significant experience designing and operating large-scale backend or platform systems.
• Proven ability to lead architecture for distributed systems with high reliability, performance, and security requirements.
• Strong expertise in at least two of the following areas: identity/authn/authz, service API design, analytics/telemetry infrastructure, search/retrieval foundations, experimentation platforms, or engagement systems.
• Track record of driving modernization efforts in complex environments (e.g., migrating legacy systems, improving data quality and observability, simplifying architecture).
• Excellent technical judgment and ability to balance speed, stability, and long-term maintainability.
• Strong communication skills: able to write clear design docs, align stakeholders, and lead technical decision-making across teams.

Preferred Qualifications

• Experience with cloud-scale identity platforms (SSO, session management, risk signals, account security, privacy controls).
• Familiarity with AI enablement infrastructure, especially data pipelines, engagement signals, retrieval/search systems, and feedback loops.
• Experience building or operating multi-tenant SaaS platforms with strong compliance and security requirements.
• Demonstrated ability to influence org-wide standards and technical strategy (beyond a single team), including mentorship of other tech leads and principals.

Compensation

Role Description

Responsibilities

• Technical leadership and architecture: Define and drive the technical roadmap for identity and engagement platform services, including APIs, service boundaries, data models, and reliability goals.
• Modernization and platform evolution: Lead multi-quarter modernization efforts (e.g., reducing legacy dependencies, improving scalability, simplifying integrations) with a focus on cohesion, observability, and operational excellence.
• Identity and access systems: Design and improve authentication, authorization, account integrity, and identity lifecycle services with strong security and privacy posture.
• Engagement and insights foundations: Build and evolve the systems that power engagement signals, experimentation hooks, telemetry/analytics pipelines, and usage insights to support product iteration and growth.
• Developer velocity and platform enablement: Create reusable platform primitives, reference architectures, and best practices that make it easier for product teams to build safely and quickly.
• Cross-functional collaboration: Partner with Product, Design, Security, Infrastructure, and AI/ML teams to align technical decisions with customer outcomes and organizational priorities.
• Execution and quality: Own delivery of complex initiatives end-to-end—breaking down ambiguous problems, driving alignment, and ensuring high-quality implementation, testing, rollout, and oncall readiness.
• Mentorship and influence: Mentor senior engineers, review critical designs, elevate engineering standards, and influence technical direction across teams beyond your immediate scope.

Requirements

• 12+ years of software engineering experience, including significant experience designing and operating large-scale backend or platform systems.
• Proven ability to lead architecture for distributed systems with high reliability, performance, and security requirements.
• Strong expertise in at least two of the following areas: identity/authn/authz, service API design, analytics/telemetry infrastructure, search/retrieval foundations, experimentation platforms, or engagement systems.
• Track record of driving modernization efforts in complex environments (e.g., migrating legacy systems, improving data quality and observability, simplifying architecture).
• Excellent technical judgment and ability to balance speed, stability, and long-term maintainability.
• Strong communication skills: able to write clear design docs, align stakeholders, and lead technical decision-making across teams.

Preferred Qualifications

• Experience with cloud-scale identity platforms (SSO, session management, risk signals, account security, privacy controls).
• Familiarity with AI enablement infrastructure, especially data pipelines, engagement signals, retrieval/search systems, and feedback loops.
• Experience building or operating multi-tenant SaaS platforms with strong compliance and security requirements.
• Demonstrated ability to influence org-wide standards and technical strategy (beyond a single team), including mentorship of other tech leads and principals.

Compensation

Role Description

Dropbox is looking for a Data Engineer to join our Analytics Data Engineering (ADE) team within Data Science & AI Platform. In this role you will build large, scalable analytics pipelines using modern data technologies. This is not a “maintain existing platform” or “make minor tweaks to current code base” kind of role. We are effectively building from the ground up and plan to leverage the most recent Big Data technologies. If you enjoy building new things without being constrained by technical debt, this is the job for you!

Responsibilities

• Define company data assets (data model), Spark, SparkSQL jobs to populate data models
• Define and design data integrations, data quality frameworks and design and evaluate open source/vendor tools for data lineage
• Work closely with Dropbox business units and engineering teams to develop strategy for long term Data Platform architecture to be efficient, reliable and scalable 
• Conceptualize and own the data architecture for multiple large-scale projects, while evaluating design and operational cost-benefit tradeoffs within systems
• Collaborate with engineers, product managers, and data scientists to understand data needs, representing key data insights in a meaningful way
• Design, build, and launch collections of sophisticated data models and visualizations that support multiple use cases across different products or domains
• Optimize pipelines, dashboards, frameworks, and systems to facilitate easier development of data artifacts

On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

Requirements

• 5+ years of Spark, Python, Java, C++, or Scala development experience
• 5+ years of SQL experience
• 5+ years of experience with schema design, dimensional data modeling, and medallion architectures
• Experience with the Databricks platform and data lake architectures for large-scale data processing and analytics
• Excellent product strategic thinking and communications to influence product and cross-functional teams by identifying the data opportunities to drive impact
• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience
• Experience designing, building and maintaining data processing systems

Preferred Qualifications

• 7+ years of SQL experience 
• 7+ years of experience with schema design, dimensional data modeling, and medallion architectures
• Experience with Airflow or other similar orchestration frameworks
• Experience building data quality monitoring using MonteCarlo or similar tools

Role Description

Dropbox is looking for a Staff Data Engineer to join our Analytics Data Engineering (ADE) team within Data Science & AI Platform. You will be responsible for solving cross-cutting data challenges that span multiple lines of business while driving standardization in how we build, deploy, and govern analytics pipelines across Dropbox.

This is not a maintenance role. We are modernizing our analytics platform, upgrading orchestration infrastructure, building shared and reusable data models with conformed dimensions, establishing a certified metrics framework, and laying the foundation for AI-native data development. You will partner closely with Data Science, Data Infrastructure, Product Engineering, and Business Intelligence teams to make this happen.

You will play a crucial role in establishing analytics engineering standards, designing scalable data models, and driving cross-functional alignment on data governance. You will get substantial exposure to senior leadership, shape the technical direction of analytics infrastructure at Dropbox, and directly influence how data powers product and business decisions.

Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.

Responsibilities

• Lead the design and implementation of shared, reusable data models, defining shared fact tables, conformed dimensions, and a semantic/metrics layer that serves as the single source of truth across analytics functions
• Drive standardization of data engineering practices across ADE and functional analytics teams, including pipeline patterns, CI/CD workflows, naming conventions, and data modeling standards
• Partner with Data Infrastructure to modernize orchestration, improve pipeline decomposition, and establish secure dev/test environments with production data access
• Architect and implement a shift-left data governance strategy,  working with upstream data producers to establish data contracts, SLOs, and code-enforced quality gates that catch issues before production
• Collaborate with Data Science leads and Product Management to translate metric definitions into reliable, certified data pipelines that power executive dashboards, WBR reporting, and growth measurement
• Reduce operational burden by improving pipeline granularity, observability, and failure recovery, establishing runbooks and alerting standards that make on-call sustainable
• Evaluate and integrate AI-native tooling into the data development lifecycle, enabling conversational data exploration with guardrails and AI-assisted pipeline development

Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.

Requirements

• BS degree in Computer Science or related technical field, or equivalent technical experience
• 12+ years of experience in data engineering or analytics engineering with increasing scope and technical leadership
• 12+ years of SQL experience, including complex analytical queries, window functions, and performance optimization at scale (Spark SQL)
• 8+ years of Python development experience, including building and maintaining production data pipelines
• Deep expertise in dimensional data modeling, schema design, and scalable data architecture, with hands-on experience building shared data models across multiple business domains
• Strong experience with orchestration tools (Airflow strongly preferred) and dbt, including pipeline design, scheduling strategies, and failure recovery patterns
• Demonstrated ability to drive cross-team technical alignment, establishing standards, influencing without authority, and working across Data Engineering, Data Science, Data Infrastructure, and Product Engineering boundaries

Preferred Qualifications

• Experience with Databricks (Unity Catalog, Delta Lake) and modern lakehouse architectures
• Experience leading orchestration or platform modernization efforts at scale
• Familiarity with data governance and observability tools such as Atlan, Monte Carlo, Great Expectations, or similar
• Experience building or contributing to a metrics/semantic layer (dbt MetricFlow, Databricks Metric Views, or equivalent)
• Track record of establishing data engineering standards and best practices in a federated analytics organization

Compensation

Role Description

Dropbox is looking for a Staff Data Engineer to join our Analytics Data Engineering (ADE) team within Data Science & AI Platform. You will be responsible for solving cross-cutting data challenges that span multiple lines of business while driving standardization in how we build, deploy, and govern analytics pipelines across Dropbox.

This is not a maintenance role. We are modernizing our analytics platform, upgrading orchestration infrastructure, building shared and reusable data models with conformed dimensions, establishing a certified metrics framework, and laying the foundation for AI-native data development. You will partner closely with Data Science, Data Infrastructure, Product Engineering, and Business Intelligence teams to make this happen.

You will play a crucial role in establishing analytics engineering standards, designing scalable data models, and driving cross-functional alignment on data governance. You will get substantial exposure to senior leadership, shape the technical direction of analytics infrastructure at Dropbox, and directly influence how data powers product and business decisions.

Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.

Responsibilities

• Lead the design and implementation of shared, reusable data models, defining shared fact tables, conformed dimensions, and a semantic/metrics layer that serves as the single source of truth across analytics functions
• Drive standardization of data engineering practices across ADE and functional analytics teams, including pipeline patterns, CI/CD workflows, naming conventions, and data modeling standards
• Partner with Data Infrastructure to modernize orchestration, improve pipeline decomposition, and establish secure dev/test environments with production data access
• Architect and implement a shift-left data governance strategy,  working with upstream data producers to establish data contracts, SLOs, and code-enforced quality gates that catch issues before production
• Collaborate with Data Science leads and Product Management to translate metric definitions into reliable, certified data pipelines that power executive dashboards, WBR reporting, and growth measurement
• Reduce operational burden by improving pipeline granularity, observability, and failure recovery, establishing runbooks and alerting standards that make on-call sustainable
• Evaluate and integrate AI-native tooling into the data development lifecycle, enabling conversational data exploration with guardrails and AI-assisted pipeline development

Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.

Requirements

• BS degree in Computer Science or related technical field, or equivalent technical experience
• 12+ years of experience in data engineering or analytics engineering with increasing scope and technical leadership
• 12+ years of SQL experience, including complex analytical queries, window functions, and performance optimization at scale (Spark SQL)
• 8+ years of Python development experience, including building and maintaining production data pipelines
• Deep expertise in dimensional data modeling, schema design, and scalable data architecture, with hands-on experience building shared data models across multiple business domains
• Strong experience with orchestration tools (Airflow strongly preferred) and dbt, including pipeline design, scheduling strategies, and failure recovery patterns
• Demonstrated ability to drive cross-team technical alignment, establishing standards, influencing without authority, and working across Data Engineering, Data Science, Data Infrastructure, and Product Engineering boundaries

Preferred Qualifications

• Experience with Databricks (Unity Catalog, Delta Lake) and modern lakehouse architectures
• Experience leading orchestration or platform modernization efforts at scale
• Familiarity with data governance and observability tools such as Atlan, Monte Carlo, Great Expectations, or similar
• Experience building or contributing to a metrics/semantic layer (dbt MetricFlow, Databricks Metric Views, or equivalent)
• Track record of establishing data engineering standards and best practices in a federated analytics organization

Compensation

Role Description

At Dropbox, we believe in simplifying the way people work together. Our mission is to empower teams to build robust, scalable, and delightful web products with confidence. Web DX team supports this mission by creating and maintaining the build systems and developer tools that make engineering at Dropbox faster, more reliable, and more productive.

As a Software Engineer on the Web DX team, you’ll contribute to projects that improve the daily workflows of Dropbox web engineers. You will help build and refine the tools and systems that power tasks such as faster builds, smoother testing, type safety, and scalable internationalization - directly impacting developer productivity and confidence.

Within Web DX, the Web Build team focuses on build-time systems and tooling, including Bazel rules, TypeScript and React integrations, i18n pipelines, and JS package management and bundling. In this role, you’ll gain valuable exposure to modern build technologies, collaborate with senior engineers to identify and solve developer pain points, and grow your expertise in scaling developer experience across a large engineering organization.

This role is an excellent opportunity to develop platform engineering skills, contribute to high-impact systems used by hundreds of engineers, and learn how to shape web development practices at scale. You’ll be part of a collaborative team that values technical excellence, thoughtful abstractions, and building tools that last.

Responsibilities

• Contribute to the development and maintenance of build systems and developer tools that support Dropbox’s web engineering ecosystem, including Bazel rules, TypeScript tooling, React workflows, and i18n pipelines.
• Implement improvements that help streamline and standardize the development process, such as adding automated checks, improving abstractions, or extending scaffolding to reduce complexity.
• Collaborate closely with product engineers to understand workflow challenges and help deliver solutions that improve web build speed, reliability, and consistency.
• Adopt and apply modern practices in areas like static analysis, code quality enforcement, and incremental builds, working with senior engineers to introduce and maintain best practices.
• Participate in team initiatives that improve developer productivity at scale, such as optimizing build/test loops, enhancing build pipelines, and improving i18n tooling.

On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

Requirements

• BS in Computer Science or related technical field, or equivalent practical experience.
• 2+ years of software engineering experience (or strong internship/project experience for recent graduates).
• Proficiency in JavaScript/TypeScript and familiarity with modern frontend frameworks such as React.
• Interest or experience in developer tooling, build systems, or productivity engineering (e.g., Bazel, RSPack, esbuild, or similar).
• Strong problem-solving skills, with the ability to debug and improve developer workflows.
• Collaborative mindset with a willingness to learn from and work closely with senior engineers.
• Experience with static analysis, linters, or code quality tools a plus.

Preferred Qualifications

• Experience contributing to or maintaining build systems (e.g., Bazel,) or bundlers (e.g., Webpack, rspack, Rollup).
• Familiarity with build pipelines and automated testing frameworks.
• Hands-on experience building or extending developer productivity tools such as linters, formatters, or scaffolding generators.
• Familiarity with monorepo development and dependency management at scale.
• Exposure to internationalization (i18n) workflows or localization tooling.
• Experience improving development workflows and test/build pipelines.
• Demonstrated ability to identify developer pain points and propose/implement process or tooling improvements.

Role Description

The Dash Experiences organization at Dropbox is responsible for shaping core user experiences across web, mobile, desktop, and emerging AI-powered surfaces. We’re looking for a Full Stack Software Engineer to join the Dash Experiences team and help build new, AI-first product experiences.

In this role, you will work on application design, development, and maintenance of AI-powered software applications within the Dropbox Dash product ecosystem. You’ll collaborate closely with cross-functional partners including product managers, data scientists, and ML engineers to build robust, scalable solutions that power user-facing experiences.

This is a 0→1 product environment, where you’ll contribute across the stack—from building frontend experiences in React to developing APIs and connecting backend systems. You’ll have the opportunity to learn, grow, and make meaningful product impact while working alongside experienced engineers in a highly collaborative setting.

Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.

Responsibilities

• Collaborate with product managers and stakeholders to understand business requirements and translate them into technical specifications for AI-powered software applications.
• Work closely with ML engineers to integrate AI components seamlessly into the overall software product architecture.
• Develop responsive and performant frontend applications using modern web technologies such as HTML, CSS, Typescript, and frameworks like React.
• Implement interactive user interfaces that effectively communicate complex AI functionalities and data insights to end-users.
• Work closely with UX/UI designers to ensure seamless integration of design elements, branding, and usability principles into the frontend development process.
• Collaborate with backend engineers to integrate frontend components with server-side logic and APIs, ensuring optimal performance and data flow.
• Optimize frontend performance to deliver fast and efficient user experiences, considering factors such as page load times, rendering speed, and responsiveness.
• Stay up to date with the latest trends and advancements in frontend development, UI/UX design, and AI technologies, bringing innovative ideas and best practices to the team.
• Participate in code reviews, knowledge sharing sessions, and provide mentorship to junior team members, fostering a collaborative and growth-oriented culture.

Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.

Requirements

• Bachelor’s degree in Computer Science or equivalent practical experience.
• 5+ years of professional software engineering experience, including internships, co-ops, or equivalent project work.
• Experience building web applications using TypeScript and React.
• Ability to make data-driven decisions, using tools like Databricks.
• Familiarity with backend development concepts such as APIs and server-side logic.
• Ability to work across the stack and connect frontend applications to backend systems.
• Strong problem-solving skills and eagerness to learn.
• Clear communication skills and ability to collaborate with cross-functional partners.

Preferred Qualifications

• Experience with Python, Golang, or other backend languages.
• Familiarity with large-scale web platforms, microservice architecture and architecture patterns for large-scale code bases.
• Interest in AI-powered or data-driven product experiences.
• Comfortable working in early-stage or ambiguous product environments.
• Proactive mindset with curiosity about improving products and processes.

Compensation

Role Description

The Dash Experiences organization at Dropbox is responsible for shaping core user experiences across web, mobile, desktop, and emerging AI-powered surfaces. We’re looking for a Full Stack Software Engineer to join the Dash Experiences team and help build new, AI-first product experiences.

In this role, you will work on application design, development, and maintenance of AI-powered software applications within the Dropbox Dash product ecosystem. You’ll collaborate closely with cross-functional partners including product managers, data scientists, and ML engineers to build robust, scalable solutions that power user-facing experiences.

This is a 0→1 product environment, where you’ll contribute across the stack—from building frontend experiences in React to developing APIs and connecting backend systems. You’ll have the opportunity to learn, grow, and make meaningful product impact while working alongside experienced engineers in a highly collaborative setting.

Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.

Responsibilities

• Collaborate with product managers and stakeholders to understand business requirements and translate them into technical specifications for AI-powered software applications.
• Work closely with ML engineers to integrate AI components seamlessly into the overall software product architecture.
• Develop responsive and performant frontend applications using modern web technologies such as HTML, CSS, Typescript, and frameworks like React.
• Implement interactive user interfaces that effectively communicate complex AI functionalities and data insights to end-users.
• Work closely with UX/UI designers to ensure seamless integration of design elements, branding, and usability principles into the frontend development process.
• Collaborate with backend engineers to integrate frontend components with server-side logic and APIs, ensuring optimal performance and data flow.
• Optimize frontend performance to deliver fast and efficient user experiences, considering factors such as page load times, rendering speed, and responsiveness.
• Stay up to date with the latest trends and advancements in frontend development, UI/UX design, and AI technologies, bringing innovative ideas and best practices to the team.
• Participate in code reviews, knowledge sharing sessions, and provide mentorship to junior team members, fostering a collaborative and growth-oriented culture.

Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.

Requirements

• Bachelor’s degree in Computer Science or equivalent practical experience.
• 5+ years of professional software engineering experience, including internships, co-ops, or equivalent project work.
• Experience building web applications using TypeScript and React.
• Ability to make data-driven decisions, using tools like Databricks.
• Familiarity with backend development concepts such as APIs and server-side logic.
• Ability to work across the stack and connect frontend applications to backend systems.
• Strong problem-solving skills and eagerness to learn.
• Clear communication skills and ability to collaborate with cross-functional partners.

Preferred Qualifications

• Experience with Python, Golang, or other backend languages.
• Familiarity with large-scale web platforms, microservice architecture and architecture patterns for large-scale code bases.
• Interest in AI-powered or data-driven product experiences.
• Comfortable working in early-stage or ambiguous product environments.
• Proactive mindset with curiosity about improving products and processes.

Role Description

As a Corporate Site Reliability Engineer (SRE) at Dropbox, you will help lead the infrastructure strategy and technical direction of one of the most innovative technology companies globally. Successful candidates will possess a growth mindset, strong accountability and be passionate about designing, building, and securing scalable infrastructure services in a dynamic environment. You will drive improvement projects in automation and observability and effectively handle incidents that arise in a prompt but measured way. In this role, you'll serve as a technical lead of programs related to monitoring, metrics, alerting and reliability throughout the IT Services organization, and contribute to the evolution of our world-class infrastructure while ensuring utmost security and scalability.

Responsibilities

• Ensure the reliability, scalability, and performance of Dropbox's infrastructure and services
• Collaborate with cross-functional teams to develop and maintain best practices for monitoring, logging, and incident response
• Build, Implement and maintain automations & infrastructure-as-code tooling, specifically Terraform, Ansible, and Github Actions as well as custom code platforms
• Utilize container orchestration platforms, such as Kubernetes, Amazon ECS and Red Hat Openshift, to manage containers at scale
• Manage and optimize monitoring and logging pipelines using tools like Datadog and Cribl LogStream
• Drive improvement projects related to service health and visibility for our stakeholders, ranging from developers to business service owners to C-level
• Develop and maintain custom tooling and automation scripts in Bash, Python and other scripting languages

On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

Requirements

• 5+ years of experience in site reliability engineering or a similar engineering roles with hands-on coding experience
• Strong knowledge of AWS services, including EC2, S3, RDS, R53, Lambda, and others
• Strong knowledge of Linux administration, internals, filesystems, volume management and specific distro's such as Ubuntu, RHEL, DNS, DHCP
• Experience with monitoring and logging tools, Datadog and logging pipeline tools such as Vector or Cribl LogStream
• Experience driving one or more transformational programs related to metrics and observability
• Experience with scripting in a higher level language (Python preferred)
• Experience developing automation to solve infrastructure-related tasks with tools such as Chef/Ansible/Terraform
• Experience with log analysis and building metrics, alerts and visuals from log data
• Strong proficiency in infrastructure-as-code tools, such as Terraform
• Strong Proficiency in Config Management tools specifically Ansible Automation Platform and Chef
• Experience with containerization technologies, such as Docker, and container orchestration platforms like Kubernetes or Amazon ECS
• Knowledge of LDAP, REST API's and current Auth
• Familiarity with GitHub and Git-based workflows
• Understanding of RDS databases and network security technologies, such as WAF
• Strong problem-solving skills and the ability to work well in a fast-paced, collaborative environment
• Excellent written and verbal communication skills

Preferred Qualifications

• Experience managing large-scale multi-cloud or hybrid infrastructure.
• Strong background in Infrastructure as Code (Terraform, Ansible) and GitOps workflows.
• Familiarity with Kubernetes, Docker, and serverless platforms.
• Proven track record improving observability, reliability, and incident response.
• Understanding of compliance and security frameworks (SOC2, ISO 27001, FedRAMP).
• Experience implementing Zero Trust security and access models.

Role Description

The Principal Software Engineer is a highly skilled expert responsible for shaping and executing the organization’s intelligence vision. This role integrates expertise in Artificial Intelligence (AI), Machine Learning (ML), Automation, Data Analytics and Visualization to deliver transformative customer, partner, and colleague experiences that drive revenue growth and enhance productivity.

The position defines the technical direction for intelligence initiatives, leading the design, development, and deployment of robust, scalable, and secure AI solutions while fostering innovation through emerging technologies.

A critical aspect of the role is providing partnership, mentorship and technical guidance, cultivating a culture of excellence and continuous learning. Through close cross-functional collaboration across teams and stakeholders, the role ensures technical efforts are strategically aligned and deliver measurable impact. Additionally, the position plays a central role in strategic problem-solving, addressing complex challenges in intelligence systems and data pipelines, and making informed architectural decisions that ensure long-term scalability and success.

Responsibilities

• Define, drive, and communicate the technical vision for intelligence, AI, and data initiatives, ensuring alignment with CIT strategy, EPD goals, and broader organizational objectives.
• Take a holistic view of CIT systems and architecture to ensure they are scalable, reliable, secure, and maintainable over multiple years.
• Lead the design, development, and deployment of high performance AI systems, data pipelines, and intelligent services from conception through production.
• Make strategic architectural decisions to address complex AI, data, and platform challenges, balancing short term delivery with long term resilience and scalability
• Identify opportunities to simplify systems, reduce operational and security risk, and improve developer productivity.
• Contribute directly to prototyping, proof of concepts, and implementation of technical components when needed to validate strategy, de risk decisions, or accelerate progress.
• Architect, evolve, and scale AI, automation, and intelligence platforms that enable advanced analytics, personalization, search, and intelligent decision making.
• Drive innovation in intelligence models, distributed training, optimization techniques, and data engineering to maximize performance, quality, and business impact.
• Enhance search and discovery capabilities using intelligent algorithms, natural language processing, and modern data systems.
• Evaluate, select, and integrate emerging technologies in AI, ML, and automation to maintain a competitive and forward looking technical posture.
• Partner across engineering, product, design, infrastructure, and other stakeholders to ensure intelligence initiatives directly support strategic objectives.
• Translate technical capabilities and advancements into clear business outcomes that improve productivity, efficiency, and growth.
• Resolve conflicting requirements and priorities with sound technical judgment that favors long term organizational outcomes over local optimization.
• Advocate for intelligence driven solutions across the organization and influence company wide technical priorities.
• Act as a trusted technical advisor to senior engineering leadership, with IC6 scope extending to org wide and EPD level strategy.
• Provide mentorship and technical guidance to engineers and data scientists from mid level through senior, fostering continuous learning and technical excellence.
• Serve as a technical multiplier by raising the effectiveness of surrounding teams through design reviews, code reviews, architectural guidance, and pragmatic execution.
• Facilitate knowledge sharing across teams through documentation, design writeups, technical discussions, and mentorship programs.
• Act as a voice for engineers by synthesizing feedback, surfacing gaps and risks, and communicating them clearly to leadership.
• Contribute to multi year technical vision and roadmap planning, anticipating future scale, complexity, and organizational needs.
• Identify architectural, operational, and security risks early and mobilize proactive mitigation plans across org boundaries.
• Partner closely with managers, product leaders, and senior engineers to ensure ambitious initiatives remain feasible, sustainable, and well aligned.
• For IC6 scope, influence technical direction beyond CIT and partner directly with senior EPD leadership on company wide strategy.
• Lead and support critical, high impact initiatives by defining technical direction, clarifying requirements, gathering estimates, and ensuring delivery against milestones.
• Drive execution on complex projects with significant ambiguity or high cost of failure.
• Improve engineering effectiveness by championing best practices such as CI, automated testing, reliability reviews, and clear ownership models.
• Promote a bias toward action, thoughtful experimentation, and continuous learning.
• Model excellence in engineering craft, collaboration, accountability, and inclusive behavior.
• Lead by example in living Dropbox values, including integrity, ownership, simplicity, and inclusivity.
• Support hiring by interviewing, calibrating candidates against a high technical bar, and representing Dropbox authentically to candidates and partners.

Requirements

• 12+ years of professional experience in software engineering, with depth in areas such as intelligent workflows, enterprise scale AI adoption, automation, or data engineering.
• Proven track record of leading large scale, multi team technical initiatives from conception to production, including solving ambiguous problems, setting technical vision, and driving impact without direct authority.
• Strong architectural judgment and systems thinking, with the ability to balance short term delivery with long term sustainability, scalability, and operational excellence.
• Demonstrated ability to influence across teams and disciplines through technical leadership, collaboration, and sound decision making rather than formal authority.
• Experience mentoring engineers and raising the technical bar of an organization through design reviews, code reviews, and technical guidance.
• Exceptional written and verbal communication skills, with the ability to clearly explain complex technical concepts, translate technical strategy to diverse audiences, and influence stakeholders at all levels.

Role Description

The Principal Software Engineer is a highly skilled expert responsible for shaping and executing the organization’s intelligence vision. This role integrates expertise in Artificial Intelligence (AI), Machine Learning (ML), Automation, Data Analytics and Visualization to deliver transformative customer, partner, and colleague experiences that drive revenue growth and enhance productivity.

The position defines the technical direction for intelligence initiatives, leading the design, development, and deployment of robust, scalable, and secure AI solutions while fostering innovation through emerging technologies.

A critical aspect of the role is providing partnership, mentorship and technical guidance, cultivating a culture of excellence and continuous learning. Through close cross-functional collaboration across teams and stakeholders, the role ensures technical efforts are strategically aligned and deliver measurable impact. Additionally, the position plays a central role in strategic problem-solving, addressing complex challenges in intelligence systems and data pipelines, and making informed architectural decisions that ensure long-term scalability and success.

Responsibilities

• Define, drive, and communicate the technical vision for intelligence, AI, and data initiatives, ensuring alignment with CIT strategy, EPD goals, and broader organizational objectives.
• Take a holistic view of CIT systems and architecture to ensure they are scalable, reliable, secure, and maintainable over multiple years.
• Lead the design, development, and deployment of high performance AI systems, data pipelines, and intelligent services from conception through production.
• Make strategic architectural decisions to address complex AI, data, and platform challenges, balancing short term delivery with long term resilience and scalability
• Identify opportunities to simplify systems, reduce operational and security risk, and improve developer productivity.
• Contribute directly to prototyping, proof of concepts, and implementation of technical components when needed to validate strategy, de risk decisions, or accelerate progress.
• Architect, evolve, and scale AI, automation, and intelligence platforms that enable advanced analytics, personalization, search, and intelligent decision making.
• Drive innovation in intelligence models, distributed training, optimization techniques, and data engineering to maximize performance, quality, and business impact.
• Enhance search and discovery capabilities using intelligent algorithms, natural language processing, and modern data systems.
• Evaluate, select, and integrate emerging technologies in AI, ML, and automation to maintain a competitive and forward looking technical posture.
• Partner across engineering, product, design, infrastructure, and other stakeholders to ensure intelligence initiatives directly support strategic objectives.
• Translate technical capabilities and advancements into clear business outcomes that improve productivity, efficiency, and growth.
• Resolve conflicting requirements and priorities with sound technical judgment that favors long term organizational outcomes over local optimization.
• Advocate for intelligence driven solutions across the organization and influence company wide technical priorities.
• Act as a trusted technical advisor to senior engineering leadership, with IC6 scope extending to org wide and EPD level strategy.
• Provide mentorship and technical guidance to engineers and data scientists from mid level through senior, fostering continuous learning and technical excellence.
• Serve as a technical multiplier by raising the effectiveness of surrounding teams through design reviews, code reviews, architectural guidance, and pragmatic execution.
• Facilitate knowledge sharing across teams through documentation, design writeups, technical discussions, and mentorship programs.
• Act as a voice for engineers by synthesizing feedback, surfacing gaps and risks, and communicating them clearly to leadership.
• Contribute to multi year technical vision and roadmap planning, anticipating future scale, complexity, and organizational needs.
• Identify architectural, operational, and security risks early and mobilize proactive mitigation plans across org boundaries.
• Partner closely with managers, product leaders, and senior engineers to ensure ambitious initiatives remain feasible, sustainable, and well aligned.
• For IC6 scope, influence technical direction beyond CIT and partner directly with senior EPD leadership on company wide strategy.
• Lead and support critical, high impact initiatives by defining technical direction, clarifying requirements, gathering estimates, and ensuring delivery against milestones.
• Drive execution on complex projects with significant ambiguity or high cost of failure.
• Improve engineering effectiveness by championing best practices such as CI, automated testing, reliability reviews, and clear ownership models.
• Promote a bias toward action, thoughtful experimentation, and continuous learning.
• Model excellence in engineering craft, collaboration, accountability, and inclusive behavior.
• Lead by example in living Dropbox values, including integrity, ownership, simplicity, and inclusivity.
• Support hiring by interviewing, calibrating candidates against a high technical bar, and representing Dropbox authentically to candidates and partners.

Requirements

• 12+ years of professional experience in software engineering, with depth in areas such as intelligent workflows, enterprise scale AI adoption, automation, or data engineering.
• Proven track record of leading large scale, multi team technical initiatives from conception to production, including solving ambiguous problems, setting technical vision, and driving impact without direct authority.
• Strong architectural judgment and systems thinking, with the ability to balance short term delivery with long term sustainability, scalability, and operational excellence.
• Demonstrated ability to influence across teams and disciplines through technical leadership, collaboration, and sound decision making rather than formal authority.
• Experience mentoring engineers and raising the technical bar of an organization through design reviews, code reviews, and technical guidance.
• Exceptional written and verbal communication skills, with the ability to clearly explain complex technical concepts, translate technical strategy to diverse audiences, and influence stakeholders at all levels.

Role Description

We are seeking a motivated Network Engineer to join Dropbox’s Network Engineering team. You’ll work alongside senior and mid level engineers to design, implement, and optimize enterprise network infrastructure across data centers, offices, wireless networks, and cloud environments.

This role provides hands-on opportunities to build expertise in network automation, performance optimization, cloud networking, and security. You’ll support ongoing projects while helping expand the team’s capabilities in automation, observability, and cloud infrastructure consolidation.

Responsibilities

• Monitor, troubleshoot, and optimize networks using Datadog, Kentik NetFlow, and synthetic testing.
• Support datacenter and studio office network deployments, upgrades, and retrofits.
• Assist in day-to-day CorpNet operations including stand-ups and vendor calls.
• Contribute to Aruba Cloud wireless migrations and ongoing management.
• Support AWS, GCP, Azure, and OCI networking initiatives including VPC design, routing, and security optimization.
• Assist with Zscaler ZIA/ZPA/ZDX/ZCC projects including DR testing and Business Continuity deployments.
• Develop, test, and maintain network automation scripts using Ansible and Python.
• Contribute to automation of datacenter office deployments to reduce manual effort and streamline provisioning.
• Work with Terraform and CI/CD pipelines (GitHub Actions, Jenkins, ArgoCD, etc.) to enable repeatable deployments.
• Maintain and improve NetBox, Oxidized, ACL management, and IPAM systems.
• Document network architectures, procedures, and operational guides.
• Contribute to knowledge sharing by writing technical runbooks and training materials.
• Support network segmentation and traffic inspection projects to enhance security posture.
• Assist in secrets and certificate management across enterprise platforms.
• Participate in performance optimization initiatives to improve end-user experience.

On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

Requirements

• Hands-on experience with Cisco and Juniper platforms.
• Familiarity with network automation using Ansible, Python, and Terraform.
• Understanding of cloud networking concepts (AWS, GCP, Azure, OCI).
• Experience with enterprise networking technologies: DNS, DHCP, VPNs, and Wi-Fi.
• Knowledge of monitoring platforms: Datadog, Kentik, NetBox, IPAM.
• Basic familiarity with CI/CD tools (GitHub Actions, Jenkins, ArgoCD).
• Strong interest in zero trust security (Zscaler) and performance optimization.

Preferred Qualifications

• Exposure to Aruba wireless (on-prem and cloud).
• Experience with Zscaler tools (ZIA, ZPA, ZDX, ZCC).
• Knowledge of Vault or other secrets management platforms.
• Familiarity with containers and Kubernetes networking.
• Strong written skills for technical documentation and runbooks.

As an Infrastructure Software Engineer, your role will be crucial in shaping and constructing the robust systems that not only support our current flagship products but also lay the groundwork for the next wave of engineering innovations. From optimizing user experiences across various projects to ensuring seamless scalability and data integrity, you'll be at the forefront of shaping the technological backbone of our platform.

Collaborating closely with cross-functional teams, you'll leverage your expertise to tackle audacious challenges and push the boundaries of what's possible. Your contributions will directly impact millions of users, as every line of code you write furthers our mission to revolutionize the way people work and collaborate.

Join us in redefining the future, where your passion for building scalable, reliable systems will drive meaningful change on a global scale.

Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.

• Build infrastructure capable of managing metadata for hundreds of billions of files, handling hundreds of petabytes of user data, and facilitating millions of concurrent connections.
• Assist in expanding Dropbox's role as the data-fabric, linking hundreds of millions of applications, devices, and services worldwide, while spearheading efforts to improve interoperability and adaptability across various ecosystems.
• Measure and optimize Dropbox's analytics platform to maintain its status as one of the most advanced in the industry for extracting meaningful insights from vast data volumes.
• Collaborate with cross-functional teams to innovate and implement solutions that enhance the performance, reliability, and security of Dropbox's infrastructure, ensuring a seamless experience for users worldwide.

On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

Requirements

• BS, MS, or PhD in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience
• 2+ years of professional software development experience
• Demonstrated experience in building and managing large-scale, multi-threaded, and geographically distributed backend systems
• Proficient in programming and debugging across a range of languages such as Python, Go, C/C++, or Java
• Experience working with operating system internals, filesystems, databases, networks, and compilers
• Ability to independently execute tasks at hand

• Familiarity with Semaphores and Mutexes