We're looking for a Client Account Manager to join the Retail vertical of our Large Customer Sales team. This person will closely collaborate with their Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

Please note that this role is required to be based in person in Los Angeles or San Francisco.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
• Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
• Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
• Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
• Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

Required Qualifications:

• 5+ years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-JS1 #LI-onsite

We are looking for a Senior Signals Specialist to join our Technical Solutions team and serve as a trusted technical partner for advertisers implementing and optimizing their ad signals.

In this role, you will work closely with priority advertisers to assess their technical stack, onboard them to conversions API and pixel-based solutions, and ensure high-quality signal capture through rigorous testing and QA. You will also support non-priority advertisers through reactive troubleshooting, partnering with sales and cross-functional teams to diagnose and resolve signal-related issues efficiently. This is a hands-on, client facing role for someone who enjoys translating complex technical concepts into practical solutions that unlock performance outcomes.

Please note that this role is required to work in person from our LA office 1-2 days per week.

Responsibilities:

• Act as the technical subject matter expert for advertiser signal integrations, including CAPI and pixels
• Lead technical discovery calls to understand advertisers’ tech stacks
• Guide advertisers through end-to-end CAPI onboarding, including implementation, configuration, and validation
• Perform QA and debugging to ensure accurate, complete, and deduplicated event data
• Advise on best practices for event design, data mapping, and measurement strategy
• Troubleshoot signal issues
• Diagnose discrepancies related to data loss, event mismatches, deduplication, and attribution gaps
• Provide clear, actionable guidance to advertisers and internal stakeholders to resolve issues efficiently
• Partner with sales, product, and engineering to unblock advertiser issues and surface recurring signal gaps
• Identify trends in advertiser challenges and contribute feedback to improve tooling, documentation, and workflows
• Help shape internal best practices and playbooks for signal implementation and support

Required Qualifications:

• 7+ years of experience in ad tech or related roles
• Hands-on experience with CAPI, pixels, and partner integrations
• Strong understanding of ads signals including events, attribution, and data pipelines
• Experience working directly with external clients in a technical or consultative capacity
• Ability to troubleshoot complex technical issues across frontend systems
• Strong communication skills with the ability to explain technical concepts to non-technical audiences
• BA/BS Degree

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

We are looking for a Senior Signals Specialist to join our Technical Solutions team and serve as a trusted technical partner for advertisers implementing and optimizing their ad signals.

In this role, you will work closely with priority advertisers to assess their technical stack, onboard them to conversions API and pixel-based solutions, and ensure high-quality signal capture through rigorous testing and QA. You will also support non-priority advertisers through reactive troubleshooting, partnering with sales and cross-functional teams to diagnose and resolve signal-related issues efficiently. This is a hands-on, client facing role for someone who enjoys translating complex technical concepts into practical solutions that unlock performance outcomes.

Please note that this role is required to work in person from our SF office 1-2 days per week.

Responsibilities:

• Act as the technical subject matter expert for advertiser signal integrations, including CAPI and pixels
• Lead technical discovery calls to understand advertisers’ tech stacks
• Guide advertisers through end-to-end CAPI onboarding, including implementation, configuration, and validation
• Perform QA and debugging to ensure accurate, complete, and deduplicated event data
• Advise on best practices for event design, data mapping, and measurement strategy
• Troubleshoot signal issues
• Diagnose discrepancies related to data loss, event mismatches, deduplication, and attribution gaps
• Provide clear, actionable guidance to advertisers and internal stakeholders to resolve issues efficiently
• Partner with sales, product, and engineering to unblock advertiser issues and surface recurring signal gaps
• Identify trends in advertiser challenges and contribute feedback to improve tooling, documentation, and workflows
• Help shape internal best practices and playbooks for signal implementation and support

Required Qualifications:

• 7+ years of experience in ad tech or related roles
• Hands-on experience with CAPI, pixels, and partner integrations
• Strong understanding of ads signals including events, attribution, and data pipelines
• Experience working directly with external clients in a technical or consultative capacity
• Ability to troubleshoot complex technical issues across frontend systems
• Strong communication skills with the ability to explain technical concepts to non-technical audiences
• BA/BS Degree

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

Reddit is seeking an experienced sales leader for our Global Strategic Accounts organization. This team is a specialized group within Global Large Customer Sales that oversees Reddit’s most significant global advertising partners end-to end by leading joint business planning, global strategy, and cross-regional execution

In this role, you will be responsible for building and scaling high-stakes global partnerships that are of substantial revenue-generating importance to the company. You will accelerate global market expansion for Reddit by developing and executing sophisticated strategic plans that prioritize deep engagement, sustainable growth, and long-term value. Your overarching responsibility is to elevate our global partnerships, business operations, and organizational design across all markets. You will manage a sales leadership team consisting of Directors and Senior Managers.

This role is required to be based out of San Francisco or Los Angeles.

Responsibilities:

• Lead and mentor a high-performing organization of Directors, Senior Managers, Sales Managers, and Client Partners focused on Reddit’s most complex and high-value global partnerships.
• Drive global revenue growth by identifying opportunities in both new and existing markets and negotiating and managing Joint Business Partnership agreements with partners. 
• Develop and implement scalable global playbooks and industry-specific strategies.
• Lead vertical strategy and development in close partnership with Regional Vertical Senior Directors.
• Work closely with cross-functional leadership, including Product, Engineering, and Marketing, to influence the roadmap for innovation, technical product development, and advanced measurement solutions.
• Serve as the strategic bridge across regions by centralizing communication structures, consolidating enterprise-level product requests, and aligning regional execution with global strategy.
• Build and strengthen C-Suite and executive-level relationships with global partners through strategic engagements, trust-building, and high-level knowledge sharing.
• Proactively identify next-generation partnerships and expand the strategic client roster annually or biannually to ensure long-term platform health.
• Ensure alignment of global goals with the company’s overall business strategy.
• Lead the planning and execution of multi-region education sessions, events, and summits to align internal and external stakeholders.

Required Qualifications:

• 18+ years of experience in digital media sales, marketing, or business development.
• 10-12+ years of people management experience, with a proven track record of managing other people managers and senior leadership tiers.
• Demonstrated success in accelerating market share and revenue in diverse international markets.
• Deep understanding of digital advertising ecosystems, with the ability to consult on product innovation and measurement development.
• Exceptional ability to influence and build trust with C-level stakeholders at the world's largest enterprise partners.
• Experience with complex global deal structuring, revenue forecasting, and large-scale organizational management spanning multiple regions.
• A data-driven thinker who can synthesize market trends, partner needs, and Reddit's unique platform strengths into high-impact business opportunities.
• Proven ability to drive results through collaboration and influence across Product, Marketing, and Regional Sales functions without direct authority.
• Prior experience in high-growth or "scale-up" environments where you have built teams and processes from the ground up.

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-Hybrid

The Global Strategic Accounts (GSA) team is an essential and strategic group focused on the largest advertisers and agencies in the world to help them drive business growth powered by the best of Reddit.

We’re looking for a seasoned Account Manager to lead Reddit’s most strategic global partnerships (Tech) based in Seattle or LA.  As a Senior Account Manager, you’ll own one of Reddit’s largest global partnerships including agency and client-direct relationships partnering with your CP on driving measurable business outcomes and leading end to end execution of campaigns across various client KPIs. 

This role is required to be based out of Seattle or Los Angeles.

Responsibilities:

• Partner closely with Client Partners to understand each advertiser’s business model, strategic priorities, and performance KPIs, building strategies that align Reddit solutions to measurable outcomes
• Collaborate cross region & activate campaigns at global scale
• Manage and deepen relationships with agencies and direct clients, acting as a trusted advisor and industry expert
• Lead campaign onboarding, execution, pacing, optimizations, and wrap-up analyses
• Analyze campaign performance data to diagnose trends, identify optimization levers, and communicate clear recommendations that improve primary KPI
• Act as the internal lead for account operations: forecasting, revenue delivery, troubleshooting technical issues, and collaborating with Ad Ops to ensure seamless execution
• Educate clients and media agency partners on Reddit’s advertising capabilities, measurement approaches, creative best practices, and platform positioning
• Consult on both upper-funnel and direct response strategies, partnering with Client Partners to craft full-funnel media plans that ladder to client business goals
• Translate client feedback into actionable insights to influence product roadmap, measurement solutions, and performance offering evolution

Required Qualifications:

• 5-7 years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Strong collaborator
• Expertise with performance/direct response campaigns
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

Who We Are

Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.

Our Ways of Working

Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.

This role is remote and open to candidates based on the East Coast (Boston to DC) or in the Los Angeles area. While the day-to-day work is remote, proximity to our key hubs matters for this role — you'll need to be available during Eastern or Pacific business hours and able to travel occasionally for in-person collaboration.

What The Role Is

We're looking for a Director of Social and Influencer Marketing. This role sits at the intersection of brand, community, and content — responsible for upleveling how Babylist shows up across social channels, how we build and sustain creator relationships at scale, and how we translate social attention into trust, advocacy, and measurable business outcomes. Reporting to the VP, Brand and Media, you will expand on our current social and influencer strategy and manage our social team. This role will lead creator strategy, strengthen community engagement, and continue elevating the quality and impact of our content.

We’re looking for a leader who can sharpen strategic focus, deepen community connection, and raise the bar creatively. You must have strong creative instinct and editorial judgment, paired with the analytical rigor to understand what’s working and scale it. We expect you to be deeply culturally fluent, ahead of trends, and actively using the latest AI tools to sharpen workflows, fuel creative experimentation, and strengthen analysis.

Who You Are

• 10+ years in social media and/or influencer marketing, with meaningful time in a leadership role managing and developing teams
• A demonstrated track record of building or scaling influencer programs that drive measurable results — awareness, conversion, and brand affinity
• Deep fluency in the creator economy: how to structure partnerships, evaluate and tier creators, negotiate contracts, and build relationships that last beyond a single campaign
• Consumer brand experience in a category with strong community dynamics — parenting, lifestyle, health/wellness, or a brand where trust and emotional resonance are core to the value proposition
• Strong editorial and creative instincts — you care about the quality of the content, not just the metrics behind it
• Deep, hands-on familiarity with leading AI tools; a habit of integrating them into daily workflows to drive better outcomes; and the ability to translate what you've learned into practical training for your team.
• Equal comfort with brand strategy and performance data: you can write a creative brief and present a channel dashboard in the same meeting
• Clear, confident communicator with senior stakeholders — you know how to tell the story of social impact to a VP, a CFO, or a skeptical cross-functional partner
• You're genuinely excited about what AI can do - not just as a concept, but as something you want to get your hands on. At Babylist, every team uses AI daily, and we're looking for people who lean in.

How You Will  Make an Impact

• Own the end-to-end influencer marketing strategy, from building and scaling a creator program across gifted, affiliate, and paid partnerships to relationship management, campaign execution, and measurement
• Establish a clear ROI framework that evaluates influencer investment across the full funnel — with particular attention to how creator content maps to the Babylist audience lifecycle. 
• Develop Babylist Beverly Hills and NYC as living creator activation platforms — extending the Babylist Experience franchise and deepening celebrity and creator relationships through in-person, content-forward programming
• Serve as a primary steward of Babylist's brand voice across social and influencer channels
• Collaborate with larger brand teams (including editorial, PR/Comms, education, design, branded content) to align social strategy with other internal roadmaps
• Drive community engagement strategies that deepen loyalty and advocacy among expecting and new parents — Babylist's most high-intent audience
• Set and own the KPIs for social and influencer: reach, engagement, earned media value, follower growth, and downstream conversion
• Partner with performance marketing on paid social amplification and attribution
• Translate data into clear, actionable strategy with a consistent test-and-learn cadence
• Set and manage budgets across social and influencer programs, making recommendations to improve ROI and efficiency over time.
• Take a leadership role in Babylist’s video content strategy — overseeing short-form and long-form video across social platforms with a focus on differentiated, audience-first storytelling.
• Identify opportunities for original video content that builds brand equity, grows owned audiences, and is optimized for platform-specific formats.
• Lead, develop, and inspire a team of ~5
• Build a high-performance culture grounded in clarity of ownership, strong feedback loops, and ambitious but achievable goal-setting

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is:

$195,050.00 - $234,060.00

Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.

Why You Will Love Working At Babylist

Our Culture

• We work with focus and intention, then step away to recharge
• We believe in exceptional management and invest in tools and opportunities to connect with colleagues
• We build products that positively impact millions of people's lives
• AI is intentionally embedded in how we work, create, and scale—supporting innovation and impact

Growth & Development

• Competitive pay and meaningful opportunities for career advancement
• We believe technology and data can solve hard problems
• We're committed to career progression and performance-based advancement

Compensation & Benefits

• Competitive salary with equity and bonus opportunities
• Company-paid medical, dental, and vision insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Remote work stipend to set up your office
• Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

Important Notices

Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.

Interview Integrity At Babylist, every team uses AI daily and we love it. During interviews though, we want to see you — your thinking, your problem-solving, your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration.

Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment, bank information, or personal financial details. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles on our careers page.

Connections at Babylist In line with our conflict of interest policy, please let us know if you have a family member or close personal relationship with a current Babylist employee. This helps us keep our process fair for everyone.

Text Message Updates You may opt in to receive SMS updates about your application. Opting out won't affect your status. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for details.

The best salespeople achieve the most when they are selling outstanding products, solutions, and services backed by an extraordinary company. That’s what you get when you sell for Appian. We are passionate about driving digital transformation by bringing Appian solutions that provide speed, agility, and efficiency needed to compete and grow. Are you inspired by the chance to solve your customers’ biggest challenges? You can make that kind of difference here. Join our team, where you can not only grow your career, but share the success of an industry pioneer.

The Account Executive role is responsible for navigating a primarily greenfield geographic territory, top of funnel activity & prospecting while effectively managing a complex sales cycle (approximately 6-12 months) to a successful close.

To be successful in this role, you need:

• Experience navigating a complex sales cycle from start to finish, leveraging internal resources within the larger sales organization, cross functionally with the customer success team and externally across customer and partner ecosystems
• Strong presentation skills for delivering in-person and virtual presentations to LOB & IT audiences, highlighting your ability to perform client discovery, communicate ROI and build business value 
• A trusted advisor to both customers and colleagues to leverage multiple stakeholders throughout complex deals
• Actively seeking to understand industry trends to help position against competitors

Basic qualifications:

• 5-10+ years of direct selling experience and a minimum of 2 years experience as an Enterprise Account Executive, selling complex technologies at the enterprise level to State, Local and Education customers.
• History of consistent quota achievement
• Examples of landing new customer logos
• Strong job tenure: history of displaying loyalty and perseverance through long, stable job tenure and positive career trajectory

The base salary for this role is between $125,000-$225,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer.[If applicable to position: Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. 

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards.

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

Assistant Portfolio Manager - San Fernando Valley

We have an exciting opportunity for an Assistant Portfolio Manager to join our team in the Los Angeles office. Reporting to the Portfolio Manager, you will provide support to the Property Management Department and Portfolio Managers in the management of an assigned portfolio of industrial properties in the San Fernando Valley area.

Location: Hybrid / Los Angeles, CA (must be willing to drive to San Fernando Valley to visit properties)

Employment Type: Full-time 

Work Arrangement: You will follow a hybrid work model, offering a balanced blend of remote and in-office work.

About The Role

• Approve daily invoices and review them to ensure the accuracy of accounts payables.
• Prepare and process tenant bill-backs, TI reimbursement, and check requests.
• Pre-posting of the monthly rent roll and distribution of monthly rent statements
• Provide follow-up and updating notes on delinquencies, watchlist, and monthly late fee reports.
• Prepare all required legal notices, including Notices of Non-Responsibility process, 3-day notices, and notices of abandonment.
• Assist with property inspections, including Yardi input.
• Assist with tenant move-in and move-out walkthroughs, including checklist review.
• Assist with annual budgets, accrual reports, bad debt forms, security deposits, and CAM reconciliations.
• Assist the Manager and Director of Property Management with vendor bidding, monitoring vendor POs, and contract agreements. Implement the approved operating and capital budgets, resolving property management issues, and different departments' needs.
• Support the Manager and/or Director of Property Management with various reporting needs, including accrual, space prep, watchlist and incident reports, etc.
• Assist the Manager and/or Director of Property Management with Tenant and Suite build-outs and capital upgrades.
• Provide support to update tenant and vendor's insurance certificates.
• Prepare tenant notifications for property activities and lease compliance.
• Support the transition process of new acquisitions and dispositions.
• Communicate with tenants and vendors on maintenance issues.
• Assist Tenants with the online Tenant portal for rent payments and work order requests.
• Maintain properties in the Yardi Elevate system for service calls and ensure the completion.
• Maintain property certification tracking: fire life safety tracking and HVAC inventory spreadsheets (can maintain complex spreadsheets).
• Maintain/Save lease and contract files, and other files located within the corporate shared drive.
• Perform other activities as needed by the Managers and/or Director of Property Management to provide a high operation standard.

About You

• Bachelor's Degree and/or equivalent 2+ years of property management experience.
• Experience providing excellent internal and external customer service.
• Experience with Budgeting and CAM Reconciliation processes.

ADA Requirements: The physical demands, work environment factors, and mental functions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Demands: While performing the duties of this job, the employee is required to stand; walk; sit for extended periods; use hands to feel, handle, or type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear. The employee must occasionally lift and/or move or carry up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. Additionally, employees may be required to drive to a property, walk on uneven ground, walk through a construction site, be exposed to dust or fumes, and work around machinery or equipment.

Compensation: Rexford Industrial's total reward plan includes a premier benefits package, bonus eligibility, and long-term stock incentives. The expected hourly rate range for this role is $31.25 to $36.54 (annualized equivalent $65,000 to $76,000), with a 10% discretionary annual bonus target and stock grant eligibility. The actual hourly rate and total compensation offered depend on a variety of factors, which include, without limitation, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location where the job will be performed. Any offer letters will describe the final hourly rate and total compensation.

SIE Studio IT is seeking a Lead Systems Engineer to lead the design, operation, and evolution of our production infrastructure and data center platforms. This role provides technical direction for the Systems Administration team and serves as the senior engineering authority for Linux systems, enterprise server hardware, virtualization, storage, and high-availability infrastructure.

Responsibilities

• Lead the design, deployment, and operational support of Linux and Windows platforms in a production environment.

• Architect and support enterprise server hardware, including platform selection, RAID configuration, firmware lifecycle management, hardware diagnostics, and performance troubleshooting.

• Lead the design, deployment, and operation of enterprise and distributed storage platforms, including technologies such as Ceph, NFS-based NAS, and SAN architectures.

• Design and maintain high‑availability and load‑balanced systems, including clustered servers.

• Define and own the monitoring, alerting, and observability strategy for infrastructure platforms including storage, virtualization, servers, and operating systems.

• Partner with vendors and internal teams on hardware selection and lifecycle planning.

• Establish technical standards, patterns, and documentation that can be executed by the Systems Administration team.

• Review designs, changes, and implementations performed by Systems Administrators to ensure quality, consistency, and reliability.

• Act as the technical lead during infrastructure incidents, driving restoration efforts and post-incident review actions.

• Ensure infrastructure designs align with security standards and requirements.

Requirements

• Strong Linux and Windows administration and engineering experience in enterprise or production environments.

• Strong hands-on experience with enterprise server hardware, including troubleshooting, lifecycle planning, and firmware management.

• Strong experience with enterprise storage and distributed storage systems; Ceph experience strongly preferred.

• Strong experience architecting and administering Windows and Linux server platforms in enterprise or production environments.

• Strong understanding of how storage, compute, and virtualization interact in performance‑sensitive production environments.

• Strong scripting and automation skills, preferably Python and/or PowerShell.

• Proficiency with Active Directory, DNS, and DHCP; Infoblox experience is a plus.

• Experience designing or overseeing monitoring, alerting, and observability solutions, including dashboarding platforms such as Grafana or equivalent tools.

• Ability to lead and mentor Systems Administrators.

• 5+ years of relevant enterprise IT experience in a senior or lead infrastructure role.

• Available to work varying hours, on-call shifts, including evenings, weekends, and holidays as required.

ABOUT GOODR

We create and sell active eyewear for anyone. No Slip. No Bounce. All Polarized. All Fun. Interested in joining our team? Keep reading.

OUR VALUES: We have two core values: Fun & Authenticity.

• FUN = Being sh*tty isn’t fun. Agreed? Taking pride in your work, finding joy in being GREAT, and celebrating wins… and losses. Now, that’s fun!
• AUTHENTICITY = Focusing on being authentic over being liked. (Next-level guru stuff. Count it.)

Fun Fact: We do not allow email to be sent internally. Carrier pigeons only. JK, we use Slack.

AUTONOMY: We practice autonomy, empowerment, and accountability so that every team member can be in control of their own life.

• HYBRID WORKING: This role is required to be in the Inglewood office every Tuesday and Thursday with the occasional third day thrown in.
• PROFESSIONAL DEVELOPMENT: We have an all-company learning program so that we’re constantly leveling up our skills.

SUSTAINABILITY: We think Earth’s pretty rad. That’s why we take action wherever possible to limit our impact on the planet.

• 1% FOR THE PLANET MEMBER: 1% of goodr’s annual sales go directly to environmental organizations.
• CARBON NEUTRAL: In 2019, goodr became a 100% carbon neutral company.

Fun Fact: goodr celebrates every Earth Day by releasing limited-edition sunglasses with frames made from 100% recycled materials—and the packaging is 100% sustainable, too!

ABOUT THE ROLE

Are your two core values community and connection? Perhaps you are great at reading a room (aka social comments) and knowing exactly how to respond to elevate the vibe?! Did you receive a bronze ribbon for your 6th grade creative writing contest? I mean, you would have taken first place, but Mr. Jolly wouldn’t know fun and humor if it hit him in the face. (Apparently, his last name was meant to be taken ironically.)

If you double tapped both, you might just be the Social Media Community Manager of our Media dreams! The ultimate multi-tasker who loves writing, creativity, fun, fostering community, and above all else, SOCIAL MEDIA!

RESPONSIBILITIES

• Own the goodr tone across all social platforms - Instagram, Facebook, TikTok, LinkedIn and beyond - responding to every comment, DM, and inquiry with a signature blend of empathy, wit and a whole lot of personality
  
• Build and engage our community daily through authentic, memorable interactions that make people feel seen and part of something bigger
  
• Lead social listening by tracking conversations and untagged mentions to spot cultural moments; you’ll basically do professional eavesdropping to identify opportunities to join, or start trending discussions in real time
  
• Work with the social team to translate those insights into viral community moments and share-worthy engagement that fuels our brand growth
  
• Inspire a stampede of UGC by engaging fans creatively and encouraging them to share their love of the brand.
  
• Partner with marketing and customer service teams to surprise and delight our biggest fans, amplifying the absolute best of the goodr community
  
• Track engagement, sentiment, and growth metrics, translating community feedback and insights into actionable strategies
  
• Build the foundation for a scalable, best-in-class community management program that keeps our fans excited, connected, and coming back for more
  
• Collaborate cross-functionally with creative, brand, and influencer teams to support content, campaigns, and partnerships
  
• Stay plugged in to emerging social trends, new platforms, and community-building best practices to keep goodr at the forefront of digital culture
  
• This role is in the Social Media team and will report directly to the Social Media Manager
  
• Perform other related duties as assigned
  
  

ABOUT THE IDEAL CANDIDATE 

• May or may not have a degree...we don’t care (bonus points for Basset Hound Science or Dinosaur Law)
  
• Has 2+ years of professional experience navigating social media accounts for a brand
  
• Is a Social Listening wizard who knows how to set up topics, track untagged tea, and find the goodr-shaped holes in the digital conversation
  
• Possesses strong, brand-aligned communication skills and a customer-first mindset, essentially speaking "witty flamingo" as a first language while treating every fan like they just won a gold medal in the “Being Awesome” Olympics
  
• Remains cool, calm, and collected when it comes to crisis and reputation management (no ruffled feathers here)
  
• Demonstrates a strategic understanding of how a thriving community drives brand love and explosive growth
  
• Working knowledge of Social Analytics Platforms (like Sprout or Dash Social)
  
• Ideally has a knack for content creation and ideation, regularly birthing viral-ready ideas
  
• Earns extra feathers for experience with influencer or creator partnerships, knowing how to wrangle the coolest birds in the flock
  
• Understands the world of Paid Social, because sometimes the best community moments need a little extra juice
  
• Bonus points if they’ve already built a legendary ambassador program or community campaign to keep people coming back for more
  
• Solid organizational skills including attention to detail and multitasking skills
  
• A self-starter who can rely on their skill in prioritizing and organizing their workflow to coordinate multiple departments
  
• Dependable with the willingness to take the initiative to work collaboratively and with a sense of urgency
  
• Asks a lot of questions 
  
• Loves the work more than a paycheck 
  
• Thinks planning and organizing are fun
  
• Is happy to give away credit to their team 
  
• Loves getting and giving feedback 
  
• Is into personal growth
  
• Is proactive and an independent problem solver! (Can you google a question?)
  
  

WHAT YOU GET

• A role at a company that is going to the moon
• The opportunity to show up every day and have fun
• The ability to learn and grow as a person
• Paid vacation (we encourage you to take time off!)
• Flexible work environment (want to go for a run at 11am on Wednesday, go for it!)
• Paycheck... obviously. Salary range: $70 - $80k, final offer will be made within this range based on experience
  
• Medical, Dental, and Vision benefits
• 401(K) with company matching
• Financial Wellness Counseling
• Sunglasses. Obviously.

**No Visa Sponsorship is available for this position.

NEXT STEPS

Here's what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 8 weeks to complete and you'd be expected to start on a specific date. 

1. Application

2. Fill out a form with basic questions

3. 30 minute introductory interview with HR team member

4. 30 minute panel interviews with peers and manager

5. Final assignment and presentation

6. Offer!

TO GET THE PROCESS STARTED, REVIEW & SUBMIT THE FOLLOWING: 

• Review goodr's Applicant Privacy Policy. By submitting an application to goodr, you are confirming that you have read the Applicant Privacy Policy and agree to its terms. (Because nothing says “fun” like reading legal documents!)
• Resume
• Cover letter showing your personality. Seriously. No boring corporate speak allowed.
• Links to projects or groups you’re involved with (if you have them)
• A drawing of an octopus fighting a pirate (not joking)*
• We may ask you to enter a code. But don't worry, it's just our attempt to keep the bots at bay.

*We accept submissions using accessibility tools. 

#LI-Hybrid

Your role

Hudl has built fan experience that is already unparalleled in the sports marketplace and it continues to grow at a strong trajectory. This past year, Hudl;s fan platform connected with over 100M, powered more than 1,000,000 live broadcasts, and created over 12M highlights. This experience provides brands an engaging platform to connect with fans of women’s and men’s sports, teams, and athletes. 

Our Hudl for Brands sales team is looking to add a Brand Sales Partner to drive new business opportunities across assigned categories of F500 Brands, agencies and territories. This role will develop and sell packages that include media, content and creative services for brands and agencies to engage fans.

Location

We'd like to hire a remote candidate in markets where many brand partners are located.  Our preference is Los Angeles and NYC.

Must-haves

• Agency media sales experience. You have 5+ years of demonstrated success in Media Ad sales and/or brand sales partnerships roles, which includes established client-direct and agency contacts in several of the following verticals: CPG, retail/apparel, QSR, financial services, automotive, technology and/or entertainment. 
• Proactive mindset. You like to reimagine how to support new deals before they’re in front of you.
• Relationship-driven. You can build relationships with internal and external teams to effectively package and sell media, sponsorships, and content to partners, and know how to maintain those relationships.
• Successful. You’ve proven you have the ability to access and close business with executive leadership. You communicate well and you move fast. 
• Expertise at closing deals. You have identified opportunities to sell and have used your negotiation skills to influence decision-makers.

Nice-to-haves

• Growth mindset. Hudl is scaling quickly, and we’re looking for people to grow with us.
• CRM literacy. You are familiar with Salesforce and are used to working with CRMs and provide accurate pipeline updates and forecasts.Invested in Hudl's future. You know how to build a pipeline and are self-disciplined to hit your goals. You can negotiate at a high level and keep documentation of multiple deal statuses while also bringing insights from the market back to the team.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. 
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.

Compensation

Who We Are:

Being naked is the #1 most sustainable option. We're #2.

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Work Location/ Schedule: Onsite, 5 days -  Vernon HQ

The Role: Quality Assurance Manager - Women’s Apparel

The Manager of Quality Assurance is responsible for driving product compliance and quality consistency across core QA processes — care label approvals, third-party inspection report review, fabric and garment testing, and high-return investigations for internationally produced product. This is a report-driven role: you are managing quality outcomes mainly through analysis and vendor communication, not physical warehouse inspection. You are the key communication link between overseas vendors, third-party inspection partners, internal QC, and the Production, Tech Services, Fabric, and Merchandising teams.

What You’ll Do:

• Overseas Inspection & Audit Management (~65%): Review 3rd-party reports (QIMA, Intertek, Baak, etc.). You will release passing shipments, troubleshoot workmanship/measurement issues for failures, and hold shipments missing approved TOP samples. This is a report-based function — you are managing quality outcomes through analysis and vendor communication. You’ll also manage the 3-week audit plan and follow up on unscheduled vendor audits.
• Care Label Compliance (~12%): Verify vendor-submitted labels against BOM, PIM, and Tech Packs. You’ll identify discrepancies, request vendor corrections, and update PIM layouts to ensure total accuracy.
• Fabric & Garment Testing (~11%): Manage the end-to-end testing process. This includes reviewing overseas fabric reports, processing internal test requests (preparing yardage/forms), managing retests, and communicating rejection or replacement instructions to suppliers.
• Planning & QC Capacity (~2%): Track TOP/Tech sample arrivals and build weekly QC capacity vs. demand charts to ensure the team stays ahead of incoming volume.
• Returns & Escalation Analysis (~4%): Partner with Merch/Production to investigate high-return items. You’ll coordinate inventory pulls, conduct measurement checks against original inspection results, and prepare samples/findings for executive review.
• Special Call-Outs (~2%): Investigate escalated issues from Import Production, coordinate re-audits, and ensure vendors implement corrective actions to close out quality gaps.

What You’ll Need:

• Experience: 4–6 years in Apparel Quality Control, QA, or Production. Experience must include managing offshore vendor quality through third-party inspection and testing programs. Candidates with warehouse or distribution QC backgrounds alone will not be considered.
• Technical Mastery: Strong knowledge of garment construction, fabric behavior, and inspection standards (AQL, inline vs. final audits). Candidates must demonstrate both garment and fabric expertise — fabric performance knowledge (colorfastness, shrinkage, seam strength) is required, not a plus.
• Documentation Savvy: Ability to cross-reference complex data across BOMs, PIMs, Tech Packs, and lab reports.
• System Skills: Intermediate Excel proficiency (vlookups, pivot tables). Experience with NetSuite or PIM systems is a major plus.
• Testing Knowledge: Familiarity with fabric performance standards (colorfastness, shrinkage, seam strength) and lab testing methods.
• Education: Bachelor’s degree (Textiles, Apparel Manufacturing, or Supply Chain) or equivalent professional experience.

Who You Are:

• Detail-Obsessed: You notice the small discrepancies in a care label or a lab report that others might miss.
• A Clear Communicator: You can provide concise, actionable feedback to overseas vendors and internal cross-functional partners.
• Data-Driven Decision Maker: You use standards and evidence to decide when to approve a marginal improvement or reject a lot. You make sound judgment calls independently, balancing quality and timelines — and you own those decisions.
• High-Volume Pro: You thrive in fast-paced environments and can manage multiple deadlines and hundreds of reports without breaking a sweat.
• Self-Directed: You manage your workload proactively, anticipate what's coming, and act before things become problems.

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base salary range is $70,000 to $77,000 annually  + 10% bonus eligibility, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

This role may also be eligible for an annual discretionary bonus based on a range of factors, including company performance, department goals, and individual contributions. Bonus amounts and eligibility are not guaranteed and are determined at the company’s discretion.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Benefits & Perks:

• Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.
• We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. 
• We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds. 
• We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world.
• You’ll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
• We care about the causes our employees care about so we donate to community efforts on a yearly basis. 
• We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

Want some more?! - Sustainability, Forbes, Fast Company

California Applicant Privacy Notice found here

As a Staff Data Scientist, you will lead innovation in experimentation and causal inference, helping shape the future of decision-making and product innovation at SIE. You will drive innovative research in experimentation methodologies while mentoring other team members. You’ll be responsible for elevating our experimentation strategy, fostering a culture of curiosity and rigor, and helping cross-functional teams deliver player-first experiences through strong evidence-based decisions.

What You’ll Be Doing:

• Drive innovation in experimentation research by shaping measurement frameworks and best practices, and by developing new methodologies that enhance the quality, speed, and scalability of experiments.
• Advance experimentation infrastructure and tooling, incorporating statistical and machine learning methods to refine analytical capabilities.
• Mentor and guide less-senior data scientists, building expertise in experimentation and causal inference while providing technical direction to ensure rigor and impact.
• Partner with product managers and business leaders to identify high-impact experimentation opportunities and align them with PlayStation’s strategic goals.
• Act as a thought leader in experimentation and causal inference, evangelizing best practices and fostering learning across teams.
• Contribute to research and prototyping of novel experimentation techniques that address complex real-world challenges, such as user behavior variability and data limitations.
• Champion a data-driven culture by establishing experimentation standards, ethical practices, and reproducibility
• Represent the team’s insights and innovations across the broader data science and product communities within PlayStation.
• Stay at the forefront of the field by monitoring emerging developments in experimentation, causal inference, and applied machine learning to continuously evolve capabilities.

What We’re Looking For:

• Master’s Degree or equivalent experience in Applied Math, Economics, Statistics, Computer Science, or related field. Ph.D. or equivalent experience preferred.
• Strong familiarity with the gaming industry and contemporary gaming experiences.
• 8+ years of experience in data science, including extensive hands-on work in experimentation, with at least 2+ years in a mentoring or technical leadership capacity.
• Proven track record of leading experimentation innovation and scaling frameworks within a dynamic business environment.
• Proficiency in SQL and statistical programming languages (e.g., R or Python), especially for causal inference, experimental analysis, and scalable modeling.
• Expertise in causal inference techniques and designing both randomized and quasi-experiments.
• Demonstrated ability to collaborate cross-functionally and influence data strategies that inform business and product decisions.
• Excellent communication and storytelling skills, especially in conveying complex concepts to non-technical stakeholders.
• Experience working with modern data engineering and visualization tools (e.g., Airflow, Git, Tableau, MicroStrategy).
• A strong sense of ownership and an inclusive leadership style that encourages collaboration and innovation.

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. 

Golin is a global, award-winning public relations agency that helps companies create change that matters. Together, we discover powerful human truths that bind us, create with bravery, and collaborate inclusively and obsessively. Golin's 1700 global employees operate across 50+ offices worldwide, allowing us to provide our clients with comprehensive solutions for multi-market, regional and global communications programs.

Every agency is talking about AI. At Golin, we are using AI to rewrite the rules of PR. We’re even promising to become the first fully AI-integrated agency. We are committed to upskilling our workforce, democratizing access to tools, and integrating AI into our daily work to maximize the value we deliver to our clients. 

Our expertise ranges from brand-building and cutting-edge digital content to corporate reputation, healthcare advocacy and measurement. Golin aligns earned-first, data-driven creative with the customer journey through our collaborative G4 Model to deliver maximum impact for clients. Our roster includes many of the largest CPG, retail, food, healthcare technology and consumer service companies in the world.

Director, Strategic Planning

Golin is looking for a strategist who gets creators and gets culture.

You understand that creators don't just make content. They build worlds, establish identities, and push the boundaries of what tools can do. You know the difference between someone who uses creative software and someone who lives inside it. And you know how to turn that understanding into strategy that actually resonates.

This role sits at the center of one of the most dynamic spaces in culture right now: the creator economy. You'll help shape how a brand that powers human creativity shows up in a world where everyone has something to make and AI trying to help make it with them.

You'll report to a Head of Planning and work across creative, social, media, analytics, and account teams. You're not just writing briefs. You're building the strategic foundation for work that celebrates what it means to create.

What You Bring

• 7–10 years of strategic planning experience, ideally with exposure to creative tools, tech, or creator-focused brands
• A genuine fluency in creator culture: you know the platforms, the communities, the mindsets, and the moment we're in
• The ability to speak to creators, not at them: you understand their motivations, their frustrations, and what makes them feel seen
• Research chops across social listening, creator community analysis, competitive audits, and cultural trends mining
• The rare skill of turning complexity into clarity: sharp briefs, compelling narratives, presentations that don't need explaining
• An inclusive lens: creativity looks different across disciplines, backgrounds, and platforms, and your strategy reflects that
• Confidence in the room: you can lead a client session, hold the strategic thread, and make people feel like the work is going somewhere
• Comfort with ambiguity and speed: multiple workstreams, evolving briefs, high creative stakes

What You'll Do

• Own account strategy for a brand that sits at the intersection of technology and human expression
• Write creative briefs that spark something - not just briefs that check boxes
• Translate creator culture insights into brand strategy that feels authentic, not appropriated
• Build thought leadership and IP that establishes Golin's voice in the creator economy conversation
• Get real visibility with senior leadership on both the agency and client side
• Develop a point of view on what it means for brands to champion creativity in an AI-driven world

If you believe creativity is one of the most powerful forces in culture — and you know how to build strategy around that belief — we want to meet you.

Salary Range: $94,000 USD - $165,000 USD

Golin has included the base salary range or hourly rate for this role. Actual compensation offered within the range will depend upon, among other factors: a candidate’s skills, qualifications, and experience; actual ranges for current or former employees in the role; and market considerations.

Golin is proud to be an Equal Opportunity/Affirmative Action employer. Golin recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability,  sexual orientation, gender identity, marital status or citizenship status.

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

2026 GOLIN. All rights reserved. Privacy Policy

Golin is a global, award-winning public relations agency that helps companies create change that matters. Together, we discover powerful human truths that bind us, create with bravery, and collaborate inclusively and obsessively. Golin's 1700 global employees operate across 50+ offices worldwide, allowing us to provide our clients with comprehensive solutions for multi-market, regional and global communications programs.

Every agency is talking about AI. At Golin, we are using AI to rewrite the rules of PR. We’re even promising to become the first fully AI-integrated agency. We are committed to upskilling our workforce, democratizing access to tools, and integrating AI into our daily work to maximize the value we deliver to our clients. 

Our expertise ranges from brand-building and cutting-edge digital content to corporate reputation, healthcare advocacy and measurement. Golin aligns earned-first, data-driven creative with the customer journey through our collaborative G4 Model to deliver maximum impact for clients. Our roster includes many of the largest CPG, retail, food, healthcare technology and consumer service companies in the world.

Director, Strategic Planning

Golin is looking for a strategist who gets creators and gets culture.

You understand that creators don't just make content. They build worlds, establish identities, and push the boundaries of what tools can do. You know the difference between someone who uses creative software and someone who lives inside it. And you know how to turn that understanding into strategy that actually resonates.

This role sits at the center of one of the most dynamic spaces in culture right now: the creator economy. You'll help shape how a brand that powers human creativity shows up in a world where everyone has something to make and AI trying to help make it with them.

You'll report to a Head of Planning and work across creative, social, media, analytics, and account teams. You're not just writing briefs. You're building the strategic foundation for work that celebrates what it means to create.

What You Bring

• 7–10 years of strategic planning experience, ideally with exposure to creative tools, tech, or creator-focused brands
• A genuine fluency in creator culture: you know the platforms, the communities, the mindsets, and the moment we're in
• The ability to speak to creators, not at them: you understand their motivations, their frustrations, and what makes them feel seen
• Research chops across social listening, creator community analysis, competitive audits, and cultural trends mining
• The rare skill of turning complexity into clarity: sharp briefs, compelling narratives, presentations that don't need explaining
• An inclusive lens: creativity looks different across disciplines, backgrounds, and platforms, and your strategy reflects that
• Confidence in the room: you can lead a client session, hold the strategic thread, and make people feel like the work is going somewhere
• Comfort with ambiguity and speed: multiple workstreams, evolving briefs, high creative stakes

What You'll Do

• Own account strategy for a brand that sits at the intersection of technology and human expression
• Write creative briefs that spark something - not just briefs that check boxes
• Translate creator culture insights into brand strategy that feels authentic, not appropriated
• Build thought leadership and IP that establishes Golin's voice in the creator economy conversation
• Get real visibility with senior leadership on both the agency and client side
• Develop a point of view on what it means for brands to champion creativity in an AI-driven world

If you believe creativity is one of the most powerful forces in culture — and you know how to build strategy around that belief — we want to meet you.

Salary Range: $94,000 USD - $165,000 USD

Golin has included the base salary range or hourly rate for this role. Actual compensation offered within the range will depend upon, among other factors: a candidate’s skills, qualifications, and experience; actual ranges for current or former employees in the role; and market considerations.

Golin is proud to be an Equal Opportunity/Affirmative Action employer. Golin recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability,  sexual orientation, gender identity, marital status or citizenship status.

2026 GOLIN. All rights reserved. Privacy Policy

Join the award-winning team that created God of War

Santa Monica Studio is seeking an experienced producer for the development of a new unannounced title!

The Production Team at SMS excels at creative problem solving and communication. We thrive on being at the intersection of people and productivity as the glue that holds the studio together. Whether by being leaders of the craft of project management or partners who will clear the path ahead, the production team is here in service to the studio, to move development forward and achieve quality. We are looking for a Producer to join us on the Audio team. In this role, you will partner with producers, creative leads, and directors to support the production pipeline throughout all phases of product development cycle from design through final approval. You’ll own the creation, maintenance, and execution of a project plan to determine resource, budget and schedule needs.

The ideal candidate will have a solid and wide understanding of the influence and role of upstream teams (design, level design, level art, combat, animation, etc.) as well as an understanding of lateral groups (VFX, localization, tools, etc.) which impact Audio throughout the production process.

This role is solely focused on game development; any experience in the music industry as an audio producer is not relevant to the position.

Responsibilities

Manage Production Areas:

• Facilitate development efforts to keep product development on schedule and within budget
• Develop and maintain project schedules, triage day to day production issues
• Ensure regular and effective communication between internal and external team members to share project status and problem solve

Proactively Seek Resolution:

• Breakdown and prioritize work for teams, identify problems and propose solutions, provide data drive impact analysis
• Ensure stakeholders have proper visibility into development and are informed of any changes that may impact their teams

Support Product Development Needs:

• Maintain and improve relationships amongst development team
• Partner with team managers to help provide team assignments which support career growth
• Participate in yearly performance review process by capturing feedback

Skills

Project Management / Production

• Proven experience producing high performing cross functional teams
• Excellent organizational & prioritization skills, attention to detail
• Self-starter, you approach challenges creatively and methodically, seeing them through to final resolution

Communication & Collaboration

• Excellent verbal and written communication skills
• Strong interpersonal skills - able to communicate effectively across product development and management teams
• Adapts quickly to changing project priorities and emergent needs

Industry

• Knowledgeable of current industry trends: stays up to date on competitive products and new production methodologies
• Must love games and have a passion for crafting them!

Education & Experience:

• 5+ years of production experience in a AAA game development environment
• Familiarity with traditional waterfall production management techniques and Agile techniques, including SCRUM and Kanban
• Experience with JIRA, Confluence, Hansoft, Microsoft Office (Project and Excel)

Preferred Experience

• Experienced with two or more published titles
• PMP or equivalent certification

#LI-SMS
#LI-AM1

Avoid Recruitment Scams/Phishing Attempts: 

Please be aware that any official outreach in response to your application will always be done from a @sony.com email address. Always make sure to double check the spelling on Sony is correct and the characters have not been replaced with any numbers/symbols before replying.

Anyone using an email that is not @sony.com is not affiliated with us and should be reported either via the platform they are contacting you on or directly to your email service as a phishing attempt/scam.

Senior Software Engineer (Frontend), Social

Location: Los Angeles, CA

The Senior Software Engineer will design and develop PlayStation features on the PS5, mobile, and other supported platforms. They will provide strong technical knowledge, experience, and implementation efforts across a set of client applications. The ideal candidate will come from a strong object-oriented development background and be passionate about client applications and web technologies.

Role Responsibilities

• Architect and develop complex projects across multiple teams and fields to deliver new and innovative features.
• Develop and maintain high quality front-end applications using React Native, ensuring they are production-ready and meet performance standards.
• Extremely proactive and independent, communicating with all relevant stakeholders on plans, schedules, and deliverables.
• Create and deploy adaptable UI elements for multiple platforms, emphasizing scalability and ease of maintenance, while incorporating architectural frameworks such as MVC, MVVM, and MVP.
• Collaborate with Product Owners, Product Managers, and Designers to understand feature requirements, define technical requirements, and develop new features.
• Will have ownership of technology, common shareable features across a large project or on several small projects.
• Produce excellent, thorough design, architecture, and development documentation.

•       Focus on quality and strive to improve processes, propose standard methodologies, and drive their usage within the teams.
•       Partner with QA engineers to ensure test coverage and verify test plans that help deliver high quality features.
•       Write unit tests and component tests for features with key characteristics of stability and maintainability that prevent regressions in the product code.
•       Efficiently debug issues raised by internal and external users and work with the team to provide resolutions to these issues.
•       Support and mentor other team members and provide technical leadership by reviewing pull requests, design plans, and participate in architectural discussions.
•       Communicate on development strategy, technical subjects related to software development frameworks and collaborate effectively with the globally distributed teams to achieve business goals.
•       Ability to understand, discuss and improve specifications to enhance the overall experience for players and game studio partners.

Required Qualifications

• Must relocate to Los Angeles, Orange County, or San Diego area.
• Bachelor’s degree in Computer Science or equivalent. 
• 5+ years of solid programming experience in end-to-end development using HTML, CSS, JavaScript, Node.js, React and React Native.
• Expert level knowledge of object-oriented design and design patterns, and passionate about writing high-quality and well-architected code.
• Collaborated on cloud-deployed services hosting APIs and backend processes talking to data storage and caching layers, event buses, and other services.
• Strong understanding of engineering best practices – requirement gathering and analysis, design and develop secure and scalable code with unit tests, partake in code reviews and documentation; experience with open source-based technology stack.
• Ability to oversee periodic on-call duty as well as out-of-band requests.

Preferred Qualifications:

• Several years of experience in working with C++ and C# on multi-threaded applications.
• Strong independent problem-solving skills.
• Excellent written and verbal communication skills in a team environment.
• Proven ability to learn quickly and tackle new challenges.
• Works independently with strong work ethic to deliver on critical timelines.
• Able to work quickly and efficiently in a challenging environment.
• A passion for gaming and a proven record of delivering the best possible experiences to players and game partners.

Passionate about data-driven insights and being part of teams that build scalable telemetry solutions that impact millions? We're looking for a Full Stack Software Engineer to join our Unified Telemetry team. This role involves creating seamless and secure solutions and ensuring delivery of exceptional user experiences. As a full-stack developer, you will work across the stack, contributing to both the front-end and back-end architecture and implementation. This is an opportunity to participate in a fun, demanding, fast-paced environment for individuals who thrive on new challenges and creative solutions.

Responsibilities

• Collaborate with other Front-End Engineers, Data Platform engineers and develop dynamic, responsive and user-friendly applications.

• Work with Product Owners and Product Managers to understand feature requirements, gather technical requirements, and develop new features

• Create and maintain documentation of application design, configuration and maintenance.

• Provide accurate timelines for specific tasks assigned.

Required Qualifications

• Bachelor's degree or equivalent

• Proficiency in TypeScript and JavaScript; React/ReactNative experience is a strong plus.

• Understanding of server-side and cloud technologies, including Kubernetes and data management systems.

• Familiarity with telemetry, data pipelines, and other data tools used for large-scale systems.

• Desire to collaborate and to develop strong and positive team relationships

• Experience/Ability in writing maintainable tests to ensure code quality and reliability

• Excellent problem solving skills, attention to detail, organizational skills, a strong work ethic, and the ability to work independently.

Bonus Qualifications

• Demonstrate ability to write clean, maintainable, and well-documented code.

• Knowledge of C++

• Experience with Agile development methodologies such as SAFe, Scrum

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information, or membership in any other legally protected category.

We also understand that you may not apply for a job unless you meet every listed qualification. If you think you might be a good fit, but aren’t sure if you “check every box”, please apply anyway. We know that dedicated and proficient team members come from diverse sets of backgrounds that may seem “non-standard” — and we embrace that! We also provide an excellent mentorship program to help level up those skills by pairing you up with someone who can help you reach your goals.

If you're ready for something new, a chance to be challenged, to learn, and grow, we want to hear from you. Come join us in bringing the joy of PlayStation to our community.

Software Engineer II (Frontend), Social  

Rancho Bernardo, CA
Must relocate to Los Angeles, Orange County, or San Diego area.

The Software Engineer II role will design and develop solutions for PlayStation features on the PS5, mobile, and other supported platforms. They will provide strong technical knowledge, experience, and implementation efforts across all supported platforms. The ideal candidate will come from a strong object-oriented development background and be passionate about client applications and web technologies.

Responsibilities:

• Build and develop complex projects across mobile, console, and supported platforms, enhancing efficiency and collaboration.
• Develop and maintain high-quality front-end applications using React Native, ensuring they are production-ready and meet performance standards.
• Create and deploy adaptable UI elements for multiple platforms, emphasizing scalability and ease of maintenance, while incorporating architectural frameworks such as MVC, MVVM, and MVP.
• Develop unit and integration tests and conduct code reviews to ensure high-quality code and seamless functionality.
• Maintain clear, concise documentation of system architecture, codebase, and development processes.
• Develop using Agile methodologies such as Scrum to deliver iterative improvements and achieve breakthroughs.
• Collaborate closely with international teams of UI designers and product managers (USA, Japan, UK) to translate requirements into actionable work packages, creating engaging mobile user experiences.
• Represent the team in technical forums by presenting designs, sharing knowledge, and contributing insights to other Sony software development groups.

Required Qualifications:

• Bachelor’s degree in Computer Science or equivalent.
• Genuine passion for crafting seamless, intuitive user experiences that prioritize usability and performance.
• 2+ years of experience crafting single-page web applications or mobile applications.
• Hands-on experience with modern JavaScript frameworks such as React/React Native, Angular, or similar technologies to build flexible interfaces and engaging applications.
• Proficient knowledge of mobile environments, structures, and advancements in iOS and Android programming, including emerging innovations.
• Strong analytical and problem-solving skills, emphasizing effective and scalable solutions.
• Excellent verbal and written communication skills, with an ability to collaborate effectively in a team environment.
• Experience collaborating on cloud-deployed services that host APIs and backend processes interacting with data storage and caching layers, event buses, and other services.

Desired Qualifications:

• Proven experience with Agile development methodologies, such as Scrum.
• Proven skill in evaluating and improving UI and application performance, with a focus on UI response time and network optimization.
• Skilled in developing multi-threaded applications with a deep understanding of concurrency and synchronization.
• Experience in working with C++ and C# on multi-threaded applications.
• Proficiency in designing and implementing GraphQL APIs.
• Experience with cloud services and serverless architectures.
• Familiarity with CI/CD pipelines and automated deployment processes.
• Prior experience with system monitoring, performance tuning, and debugging in production environments.

Join the award-winning team that created God of War

You’re into technology – learning it, building it, teaching it.  You’re someone who thrives on infrastructure and on helping people, making things happen for the team, making their work lives more efficient and easier, which allows them to perform at their peak.

You’re talented, really talented, and motivated, with tons of initiative.  You get things done – and we leave you alone to do them.  Sound interesting?  Give us a shout!

Responsibilities

• Solve problems within existing pipelines, focusing on simple and robust solutions
• Help plan, configure, and deploy various open source and proprietary services on Linux and Windows such as: Perforce, Ceph, Nginx, Apache, Influxdb, Telegraf, Traefik, Sentry on premise, as well as new services to support the development team
• Support build release and patching pipeline, build deployment tool suite, code integration utilities, pre-commit testing utilities, and packaging pipeline
• Upgrade, evolve, and maintain existing infrastructure, including Jenkins server configurations and scripts and build scripts
• Interface and help support everyone on the team: get to the bottom of simple and complex problems and provide direct solutions
• Collaborate with IT to ensure a broad understanding of approaches and solutions
• Write clear, maintainable, portable, and highly functional scripts and code
• Test and document work produced
• Create and manage complex build branching schemes
• Implement and maintain effective reporting systems to facilitate team needs

Requirements

• Bachelor’s degree in computer science or equivalent
• 5+ years professional experience
• Very strong Linux System Administration skills
• Familiar with Windows system administration
• Experience with AWS as well as on premises deployments
• Proficient in a majority of the following: Docker, Git, Perforce, Jira, REST API’s, Python, C++, Qt, PowerShell, Puppet, automated testing structures and processes, build and/or content cooking pipelines
• Enthusiasm and initiative 
• Personable: gets along well with everyone; has “I can help” attitude
• Excellent spoken and written communication
• Commitment to code quality, documentation, and sound testing procedures

Preferred Experience

• Experience developing Windows GUI applications using C++ or Python

#LI-SMS
#LI-AM1

Avoid Recruitment Scams/Phishing Attempts: 

Please be aware that any official outreach in response to your application will always be done from a @sony.com email address. Always make sure to double check the spelling on Sony is correct and the characters have not been replaced with any numbers/symbols before replying.

Anyone using an email that is not @sony.com is not affiliated with us and should be reported either via the platform they are contacting you on or directly to your email service as a phishing attempt/scam.

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

California Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of California if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

California Salary: $163,000- $221,000

About the role:

Sweetgreen is looking for a brand and content obsessed senior writer to help bring our creative vision + brand narrative to life. This senior copywriter will play an integral role in the development and execution of marketing communications to support a range of initiatives for our rapidly growing, mission-driven, storytelling-focused company.

Working alongside our creative, social, and marketing teams, you will play a pivotal role in leading the brand storytelling and creative vision of sweetgreen. You will be responsible for creating engaging + timely marketing content that builds our brand, increases awareness and consumer engagement, and celebrates the many facets of our dynamic company, from supply chain to menu to sustainability. We're looking for a digital storyteller — someone who embraces the unexpected and inspires and educates our customers through inviting, clever, and purposeful language.

In this role, you will create and lead copy across all sweetgreen channels including retail, email marketing, and paid media, and will help concept campaigns and activations from brief through execution. You will also be responsible for directing and managing agency partners and freelance talent as needed. Our ideal candidate is fanatically tuned into culture, food, and trends, and skilled in creating engaging digital (and the occasional print) content that connects with our audiences.

Core Job Duties + Responsibilities:

• Lead and deliver a range of cross-platform work, including: in-store, marketing, branded, in-app, and paid social media content
• Concept and execute copy that cuts through the noise, elevates the customer experience, and tells a strong brand story connected to our menu and mission
• Drive campaign ideation and activation development from brief through launch, partnering closely with creative, social, and marketing teams
• Direct and manage agency partners and freelance copywriting talent on a project or ongoing basis
• An experimenter who is constantly looking for new ways to surprise, delight and engage with viewers
• A concise writer who is able to inhabit the voice, tone and character of each channel, interacting with the community and the larger cultural conversation
• Manage team of copywriting support staff on a project-based and/or ongoing basis

About you: (minimum requirements)

• Brand-centered portfolio showcasing knowledge of social copy, campaign concepting, and digital brand storytelling
• 7+ years of experience, preferably in-house or agency, with demonstrated ability to lead creative work and manage external talent
• Ability to articulate creative ideas with rationale and present confidently to cross-functional partners
• Passion for language, well-timed puns, and emojis and infographics alike
• Can write for a variety of outputs with dynamic, flexible voice
• Team player who thrives on communication and collaboration
• Can drive ideation and execution based on data and business objectives
• Experience in video / commercials / spots or social activations
• Passion for design / culture / food / sustainability / products / trends
• A self-starter with a constant desire to improve + remain innovative in an ever-evolving marketplace
• You're positive, solution-oriented and flexible

What you'll get:

• Highly competitive pay + bonus plan
• Three different medical plans to suit your and your family's needs
• Dental and Vision insurance
• Flexible PTO plan
• 401k program
• Employee HSA and FSA
• Complimentary greens
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• To live the sweetlife and celebrate your passion + purpose
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally
• Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together

About the role

We’re looking for a Legal Operations Director to serve as a high-impact individual contributor who serves as the strategic partner and operational lead to the General Counsel. This role drives the effectiveness and evolution of the Legal function across strategy, AI, technology, operations, and financial management.

You will translate the General Counsel’s vision into clear priorities, scalable systems, and measurable outcomes, serving as a force multiplier for the Legal leadership team and a key connector across Legal, Finance, Technology, and People teams.

This role is ideal for you if you’re highly analytical, execution-focused, and able to influence at the executive level in a fast-moving, complex environment

What You’ll Do

• Partner with the General Counsel to define and execute Legal’s strategy, priorities, and operating rhythms (OKRs, business reviews), driving alignment, accountability, and measurable outcomes
• Prepare executive materials and surface key risks, opportunities, and insights to inform senior leadership and board-level decisions
• Define and implement Legal’s AI strategy, including tool selection, governance, and responsible adoption to improve efficiency and insight generation
• Own Legal tech (including CLM), driving roadmap, system performance, and adoption in partnership with IT
• Lead budget planning, forecasting, and vendor strategy, including outside counsel management, performance, and cost optimization
• Build and scale knowledge management (templates, playbooks, summaries) to improve access, consistency, and decision-making
• Redesign and standardize Legal processes; lead change management to drive adoption, efficiency, and continuous improvement
• Establish metrics, dashboards, and reporting to track performance, demand, and impact, and guide resourcing and priorities
• Lead cross-functional initiatives and represent Legal in company-wide efforts (e.g., AI, compliance, M&A), delivering high-impact strategic projects

We are considering applicants available to work a hybrid schedule, with three days each week onsite at our Los Angeles office.

About You

We get excited about candidates, like you, because you have

• 12+ years of experience in legal operations within an in-house legal team or law firm
• Proven ability to lead complex, cross-functional initiatives from strategy through execution, with measurable impact
• Experience partnering with C-level executives; strong ability to influence decisions and operate at the executive level
• Experience leading AI, automation, or data-driven transformation initiatives within Legal or adjacent functions
• Hands-on experience with legal technology, particularly CLM systems, including implementation or optimization
• Familiarity with core legal operations domains (e.g., e-billing, matter management, knowledge management)
• Strong financial and analytical skills, including budgeting, forecasting, vendor management, and KPI development
• High level of discretion and judgment in handling sensitive and confidential information
• Highly structured and detail-oriented, with the ability to operate effectively in ambiguous, fast-paced environments
• Exceptional communication skills, including executive-level presentations and materials
• Background in media, entertainment, technology, or global organizations preferred
• Bachelor’s degree required; J.D. or advanced degree, or equivalent experience preferred

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

We appreciate your interest in employment with The Honest Company! The Honest Company is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally-recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the Human Resources Department at 1.888.862.8818 or 1.310.857.3020.

About Us

The Honest Company (NASDAQ: HNST) is a personal care company dedicated to creating cleanly-formulated and sustainably-designed products spanning categories across diapers, wipes, baby personal care, beauty, apparel, household care and wellness. Launched in 2012, the Company is on a mission to challenge ingredients, ideals, and industries through the power of the Honest brand, the Honest team, and the Honest Standard. For more information about the Honest Standard and the Company, please visit www.honest.com.

Our Mission

We're on a mission to empower people to live happy, healthy lives. We're a wellness brand with values rooted in consciousness, community, transparency, and design. Every day and in every way, we hold ourselves to an Honest standard. We believe that it is our responsibility to do our part to help create a healthy and sustainable future for all. 

The Role

Honest is kicking off the search for a Retail Operations Planner! In this role you will be responsible for all account servicing responsibilities for our big box and boutique accounts. You’ll also help us scale our fast-growing retail business by providing the best customer service experience for our retail customers.

What you’ll do:

• Manage retail order processing and fulfillment in alignment with company and customer standards 
• Maintain customer catalogs and manage exceptions (product shortages, master pack issues, x-ref tables)
• Resolve product or service complaints by determining cause, selecting and explaining the best solution to resolve issues, expediting correction or adjustment, and following up to ensure resolution
• Provide order management analysis
• Provide positive experiences that strengthen business relationships with our customers
• Track, report, and improve customer service metrics: accuracy, fulfillment rate, damage rate, and adhere to customer compliance requirements
• Returns Processing: Coordinate returns for assigned accounts, review requests and process RAs in accordance with company return policy
• Coordinate with fulfillment team to ensure that orders are processed in accordance with customer requirements
• Ensure that necessary documents (BOLs, packing slips) and special handling requirements are properly executed
• Maintain ongoing communication with customers regarding order status, fill rate, and shipping timelines in conjunction with sales
• Work closely with Sales to meet revenue recognition goals and track AOP performance
• Partner with Cross Functional Teams to discuss feasibility and launch new customers

You’ll love this job if you’re:

• Numbers-driven and analytical. Data doesn’t scare you!
• Dedicated and fast-moving. You’re known to operate with passion, urgency, focus, and discipline
• Calm and confident. You always maintain a friendly disposition -- even (and especially) under pressure
• Adaptable and ambitious. You will enthusiastically take on other assignments as needed to support your team!

What you’ll need:

• 3+ years experience in supply chain management, warehouse or logistics, preferably in the CPG industry
• Prior experience in retail execution / planning, customer service, and logistics
• Experience working with major CPG accounts such as Target, Amazon, Walmart, Kroger, etc. with a proven understanding of vendor compliance requirements
• Working knowledge of supply chain concepts including but not limited to; lead times, outbound performance, DC operations and customer service management
• Strong analytical skills with advanced knowledge of Excel
• Prior experience with True Commerce/SPS Commerce, JDE, Softeon and WMS
• Strong communication and analytical skills with the ability to prioritize effectively

Compensation

The pay range for this role is $33.65/hr-$40.86/hr. Actual compensation is based on many factors including but not limited to depth of experience, skill level, ability, knowledge, education, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. 

The total rewards package for this position may also include base, annual incentive plan, benefits, retirement plan, equity, and Employee Stock Purchase Plan.

Benefits & Perks

At Honest, we’re all about investing in our people. We’re dedicated to providing a benefits package that supports your well-being, growth, and balance. Check out our benefits and perks we offer to help you thrive both in and out of the office:

• Comprehensive Health & Wellness 🏥: We’ve got you covered with top-tier health, dental, and vision plans to keep you and your family feeling great.
• 401k with Company Match 💰: Your future matters to us. We match your 401k contributions to help you secure a strong financial future.
• Wellness & Fitness 💪: Stay healthy with a monthly fitness reimbursement and, for those in our Playa Vista office, an onsite gym to keep you active and energized.
• Work-Life Balance ⚖️: We value your time. We provide a generous and flexible vacation policy to relax, recharge, and spend time on what matters most.
• Family-Friendly Leave 👶: Growing your family? We offer generous maternity and paternity leave to support you during this exciting journey.
• Ownership & Equity 💼: Ownership isn’t just a mindset here—it’s real. Every full time employee is granted equity, giving you a direct stake in our future. When we win, you win.
• Education Reimbursement 🎓: We’re committed to your growth—whether it’s for professional development or a new passion, we offer education reimbursement to help you learn and level up.
• Pet Insurance 🐾: We love your furry family members too! Our pet insurance ensures your pets are taken care of, because they’re part of the family.

Please note: Benefits offerings may vary based on the position and geographic location.

California Privacy Rights Notice for Californian Job Applicants and Prospective Talent

Effective Date: January 1, 2020

Under the California Consumer Privacy Act of 2018 (“CCPA”), The Honest Company, Inc. (“Honest” or “us” or “we”) is required to inform California residents who are our job applicants or prospective talent (together “job applicants” or “you”) about the categories of personal information we may collect about you and the purposes for which we use this information.  Click here if you are a California resident to read disclosures required by the CCPA. Note this notice applies only to personal information that is subject to the CCPA. 

Categories of Personal Information We Collect. We may collect the following categories of personal information about our job applicants, who are California residents:

• Name
• Signature
• Social Security Number
• Email and mailing address
• Telephone number
• Education
• Employment history

How We Use Job Applicants' Personal Data.  We use and disclose the personal information we collect for our business purposes.  These business purposes include, without limitation:

• Processing evaluating your application to determine your qualifications for the role to which you’ve applied, and communicating with you about your application, including to check references or your background, and communicate with you about other jobs that may interest you.
• Other business purposes as identified in the CCPA, which include:
• Auditing related to our interactions with you; 
• Legal compliance
• Detecting and protecting against security incidents, fraud, and illegal activity;
• Debugging;
• Performing services for us, such as analytics;
• Internal research for technological improvement; and
• Internal operations.

Other Interactions with The Honest Company.  More information about our privacy practices can be found in our Privacy Policy, which is incorporated herein by reference.

Contact Us.  For questions or concerns about our Privacy Policy, please contact us at privacy@honest.com.

#LIHybrid

About Sony Music Entertainment

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

Ceremony of Roses is an agile creative practice built to solve the commercial and creative challenges of the world’s top artists. As Sony Music’s merchandise partner, we serve a roster of global talent—both within and beyond the Sony ecosystem. We’re defined by our commitment to product excellence, delivering products that are made to be kept, worn, and loved for years to come. Our best-in-class creative team delivers culture-leading, artist-specific collections that build artist brands beyond their music. Most importantly, we deliver customer excellence, embedding ourselves as an extension of each client’s team, bringing transparency, accountability, and tailored support to every partnership

As an Account Manager you will be responsible for the coordination, management and execution of merchandising projects across multiple clients. Though the role’s responsibilities are wide ranging and ever changing, this predominantly includes facilitation and oversight of the design, manufacture, sale and fulfilment of product, as well as the coordination of merchandise for artist tours, retail sales, events, pop-ups and ecommerce opportunities.

What you'll do:

• Oversee a roster of managed accounts, tasked with meeting and exceeding expectations to foster account growth against specific Key Performance Indicators (KPIs).
• Demonstrate effective communication with internal team members by proactively setting timelines, maintaining clear and concise cross-functional communication channels, and fostering a positive work environment through collaboration and support.
• Develop, refine, and execute a comprehensive 12-18 month roadmap for each managed account, ensuring alignment with client objectives and company strategy.
• Provide timely responses to internal team members & client inquiries within a 24-hour window via email, teams, or text, ensuring prompt and effective communication.
• Dedicated to implementing and refining processes aimed at minimizing errors and mitigating potential issues that could lead to customer dissatisfaction or revenue loss for the company.

Who you are:

• 3-5 years of experience in merchandising, sales or brand management, or equivalent experience in a lateral industry (artist management, booking agency or record label)
• Excellent communicator with the ability to prepare and confidently present business plans, strategic insights, and difficult news to internal and external stakeholders
• Experience in an apparel production environment, including an ability to effectively communicate with our production team and manage production process with partners
• First-hand tour or merchandise sale experience, as well as experience in advancing merchandise and partnering with venues and venue staff
• Familiarity with D2C strategies, including familiarity with the Shopify platform
• Proven experience in a role that required strict confidentiality, outstanding organizational skills, and ability to maintain composure and effectiveness in stressful situations
• Proven track record of successfully managing client relationships and delivering results against aggressive growth targets
• Strategic thinker who can see the big picture as well as the small details required to win. Motivated to develop systems and processes that can improve performance and scale results
• Dynamic problem solver with an expert-level understanding of relevant business practices and track-record of efficiently resolving client issues

What we give you:

• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day  
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best 
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching 
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans 
• Investment in your professional growth and development enabling you to thrive in our vibrant community.  
• The space to accelerate progress, positively disrupt, and create what happens next  
• Time off for a winter recess

Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.

California based applicants have certain rights under California law. Please see our California Recruitment Privacy Policy for more details.

 Who We Are

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K’s portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ 2K,  renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR®️ 2K.

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role.  If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

 What You Will Do

 2K Games is building a world-class data ecosystem to power real-time analytics, machine learning, and game intelligence across all our franchises. We are looking for a Senior Product Manager, Data Science to drive the vision, strategy, and execution of our data science strategies and products, partnering with game studios and analytics teams to enable enhanced player experiences.

This role requires a blend of strategic development, product management expertise, and technical understanding of data science and machine learning (ML) methodologies. The ideal candidate will seamlessly integrate data-driven strategies with player-centric goals, ensuring AI and analytics improve game design, live operations, and business intelligence.

Strategic Vision & Product Leadership

• Develop and implement the product strategy for 2K’s central data science platform, partnering with Data Scientists across our gaming business units to drive predictive analytics, player personalization, and real-time decision-making;
• Collaborate with the Director of Product, 2K Data to align the data engineering roadmap with customer objectives and player-centric outcomes;
• Define and prioritize a high-impact data science roadmap to lead a team of central data scientists in driving a variety of use cases such as player retention modeling, dynamic content generation, and real-time fraud detection. 

Data Science Platform Development

• Lead the development of reusable and extensible machine learning models, feature engineering pipelines, and ML-driven insights using tools like Databricks, MLflow, and SageMaker;
• Ensure data science initiatives integrate seamlessly with the real-time data infrastructure, supporting streaming analytics, AI-powered LiveOps, and dynamic matchmaking systems;
• Establish and maintain self-service tools that enable game teams to experiment with and deploy AI models independently;
• Support the build and enhancement of the central ML feature store;
• Monitor and optimize model performance in production environments, using MLOps standard methodologies;
• Implement governance frameworks to ensure AI models adhere responsibly to data privacy, security, and compliance standards (e.g., CCPA, GDPR). 

Cross-Functional Collaboration

• Work closely with data scientists across game studios and business units to understand their data science needs and to provide data-driven solutions at the pace they need them;
• Act as a strategic liaison between data scientists and product teams, ensuring model outputs are actionable, reliable, and aligned with business goals;
• Promote a culture of experimentation and rapid iteration, supporting game studios with A/B testing frameworks, predictive analytics, and personalization engines.
• Find opportunities to enhance game design and player engagement through advanced analytics and machine learning.

 What You Need

• 7+ years of experience in product management with a focus on data science, analytics, or ML-driven products
• 5+ years of experience in gaming, technology, or entertainment industries;
• Strong understanding of data science methodologies, such as predictive modeling, natural language processing, and computer vision;
• Experience with data science tools and platforms, such as Python, SQL, Databricks,TensorFlow, and R;
• Customer-focused mentality with focus on the Why and What without getting lost in the What and the How;
• Consistent track record of delivering data science products and features from ideation to production, with measurable business impact;
• Ability to translate complex data insights into clear product strategies and business opportunities;
• Knowledge of real-time analytics platforms, streaming data processing, and feature store management;
• Familiarity with data governance frameworks, model risk management, and MLOps standard processes preferred;
• Advanced degree or equivalent experience in Data Science, Machine Learning, Computer Science, or a related field preferred.

The pay range for this position in California at the start of employment is expected to be between $109,800 and $162,480 per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses.

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts. 

#LI-Onsite

About the job

BuildOps is looking for a Senior Procurement Manager to own our end-to-end vendor lifecycle, from intake and evaluation through negotiation, contracting, and ongoing optimization.This role will centralize how we buy software, infrastructure, and services, drive cost savings, enforce commercial guardrails, and free up teams to focus on building and selling. 

You will partner closely with Finance, Legal, IT/Security, and department leaders to ensure every dollar of spend is intentional, well negotiated, and aligned with our strategic priorities.

What you will do

Vendor strategy and intake: 

• Own the vendor intake process, ensuring new requests are aligned with budget, headcount plans, and existing tools.
• Evaluate whether an existing solution can meet the need before approving net new spend.
• Partner with budget owners to prioritize requests based on impact, risk, and ROI.

Sourcing, negotiation, and renewals: 

• Lead RFPs, pricing benchmarks, and competitive bids for key categories (for example SaaS, infrastructure, professional services).
• Negotiate commercial terms including price, ramp structure, auto renewal, caps on increases, and termination rights.
• Build and manage a renewal calendar, ensuring we engage vendors well ahead of renewal dates to avoid last minute compromises.
• Develop a point of view on AI and cloud provider spend management, including token-based consumption models, structuring commitments, monitoring usage, and negotiating guardrails to control cost as AI becomes a core infrastructure layer.

Contracting and guardrails: 

• Develop and maintain a procurement playbook that defines our standard commercial positions (for example no auto renewal by default, limits on term length, renewal caps, usage thresholds).
• Partner with Legal to streamline low risk and standard contracts by creating templates and fallback positions that reduce review time.
• Ensure deals comply with security, privacy, and data handling requirements in partnership with IT/Security.

Process and systems: 

• Own or co own the procurement workflow in Ramp (or equivalent), including approval thresholds, routing rules, and documentation standards.
• Ensure all vendor records, contracts, and key terms are accurately captured in our systems (for example Ramp, ERP, contract repository).
• Continuously simplify and automate procurement steps so stakeholders have a clear, fast path from request to signed contract.
• Identify and aggressively remediate Shadow IT and unsanctioned SaaS by partnering with IT/Security and Finance to surface off process spend, bring critical tools into the formal procurement workflow, and decommission redundant or non compliant tools.

Spend analytics and savings: 

• Build and maintain dashboards and reporting on vendor spend, category trends, and savings realized.
• Identify and execute on consolidation and rationalization opportunities (for example duplicate tools, underused licenses, overlapping vendors).
• Track and communicate savings targets and performance, including both hard savings and cost avoidance.

Stakeholder partnership: 

• Serve as the primary point of contact for vendor related questions and escalations across the company.
• Educate stakeholders on procurement best practices and how to engage early to get the best outcomes.
• Partner with Finance on budgeting and forecasting for vendor spend, including scenario analysis for major contracts.

What we look for

Must haves: 

• 5+ years of procurement, strategic sourcing, or vendor management experience, ideally in B2B SaaS or technology.
• Demonstrated track record of negotiating complex SaaS and infrastructure deals and delivering measurable savings.
• Strong understanding of commercial terms, including renewal structures, usage based pricing, SLAs, and basics of liability and indemnity.
• Comfortable working with Finance and Legal to align on budgets, risk tolerance, and contract standards.
• Highly analytical, able to model scenarios and quantify trade offs (for example TCO, payback, ROI, unit economics)
• Excellent communication and influence skills, able to push back constructively while maintaining strong relationships.
• Self starter who can build processes in an environment that is still scaling and maturing its procurement function.

Nice to have: 

• Experience implementing or owning workflows in Ramp, Coupa, Procurify, or similar tools.
• Background working with global vendors and multi-entity structures.
• Prior experience in a high growth startup environment.

Who you are

• You are a strategic, hands-on procurement leader who enjoys building structure in a scaling environment and acting as a trusted advisor to stakeholders.
• You are comfortable digging into details of contracts and pricing models while also stepping back to design processes, playbooks, and systems that make vendor management more efficient and transparent across the company.

Compensation

• LA/SF salary range: $165,000.00 - $185,000.00 base salary + annual bonus opportunity.

About the Role:

Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest nightlife events, concerts, musical experiences, venues, and key stakeholders
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region in the nightlife and musical experiences vertical
• Expertly manage commercial strategy with large partners, ensuring value creation for both parties
• Administer strong organizational skills to effectively balance and grow a large base of clients
• Collaborate closely with cross-functional stakeholders to successfully deliver on partner growth across the United States and internationally
• Keep up to date with everything exciting that’s happening in the cultural and museum landscape; think of yourself as the expert for new and trending exhibitions and experiences.

About You:

Here’s what you should bring to the table:

• 4+ years of experience in relevant sectors (e.g. nightlife events, music industry, live concerts etc.)
• 4+ years of proven track record of Sales / Business Development, building strategic partnerships and alliances in a fast-paced, quota-carrying role
• Strong partnership management skills
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills, both written and verbal,along with strong attention to detail
• Comfort in working with Microsoft Office, Google Docs, and a Sales CRM (Salesforce is preferred)
• Knowledge of the city’s entertainment, events, and lifestyle trends
• Experience in the event and entertainment industry is a plus, but not required

Benefits & Perks:

• Attractive Compensation: We offer an OTE (On-Target Earnings) range of $130k – $180k, which includes both base salary and commissions. The final offer and specific seniority of the job title will be determined during the interview process.
• Stock Options: Equity is included as part of the total package.
• Health, vision, and dental insurance
• 401(K) plan
• Complimentary Wellhub membership
• 40% discount on all Fever events and experiences
• Work from home one day per week (Wednesday or Friday) 
• Responsibility from day one, and professional and personal growth
• Opportunity to have a real impact in a high-growth global category leader
• Great work environment with a fun, international team of talented people to work with

About the Role:

Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest nightlife events, concerts, musical experiences, venues, and key stakeholders
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region in the nightlife and musical experiences vertical
• Expertly manage commercial strategy with large partners, ensuring value creation for both parties
• Administer strong organizational skills to effectively balance and grow a large base of clients
• Collaborate closely with cross-functional stakeholders to successfully deliver on partner growth across the United States and internationally
• Keep up to date with everything exciting that’s happening in the cultural and museum landscape; think of yourself as the expert for new and trending exhibitions and experiences.

About You:

Here’s what you should bring to the table:

• 4+ years of experience in relevant sectors (e.g. nightlife events, music industry, live concerts etc.)
• 4+ years of proven track record of Sales / Business Development, building strategic partnerships and alliances in a fast-paced, quota-carrying role
• Strong partnership management skills
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills, both written and verbal, along with strong attention to detail
• Comfort in working with Microsoft Office, Google Docs, and a Sales CRM (Salesforce is preferred)
• Knowledge of the city’s entertainment, events, and lifestyle trends
• Experience in the event and entertainment industry is a plus, but not required

Benefits & Perks:

• Attractive Compensation: We offer an OTE (On-Target Earnings) range of $130k – $180k, which includes both base salary and commissions. The final offer and specific seniority of the job title will be determined during the interview process.
• Stock Options: Equity is included as part of the total package
• Health, vision, and dental insurance
• 401(K) plan
• Complimentary Wellhub membership
• 40% discount on all Fever events and experiences
• Work from home one day per week (Wednesday or Friday) 
• Responsibility from day one, and professional and personal growth
• Opportunity to have a real impact in a high-growth global category leader
• Great work environment with a fun, international team of talented people to work with

About the Role:

Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest nightlife events, concerts, musical experiences, venues, and key stakeholders
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region in the nightlife and musical experiences vertical
• Expertly manage commercial strategy with large partners, ensuring value creation for both parties
• Administer strong organizational skills to effectively balance and grow a large base of clients
• Collaborate closely with cross-functional stakeholders to successfully deliver on partner growth across the United States and internationally
• Keep up to date with everything exciting that’s happening in the cultural and museum landscape; think of yourself as the expert for new and trending exhibitions and experiences.

About You:

Here’s what you should bring to the table:

• 4+ years of experience in relevant sectors (e.g. nightlife events, music industry, live concerts etc.)
• 4+ years of proven track record of Sales / Business Development, building strategic partnerships and alliances in a fast-paced, quota-carrying role
• Strong partnership management skills
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills, both written and verbal, along with strong attention to detail
• Comfort in working with Microsoft Office, Google Docs, and a Sales CRM (Salesforce is preferred)
• Knowledge of the city’s entertainment, events, and lifestyle trends
• Experience in the event and entertainment industry is a plus, but not required

Benefits & Perks:

• Attractive Compensation: We offer an OTE (On-Target Earnings) range of $130k – $180k, which includes both base salary and commissions. The final offer and specific seniority of the job title will be determined during the interview process.
• Stock Options: Equity is included as part of the total package
• Health, vision, and dental insurance
• 401(K) plan
• Complimentary Wellhub membership
• 40% discount on all Fever events and experiences
• Work from home one day per week (Wednesday or Friday) 
• Responsibility from day one, and professional and personal growth
• Opportunity to have a real impact in a high-growth global category leader
• Great work environment with a fun, international team of talented people to work with

ABOUT THE ROLE

Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues, and key stakeholders in the entertainment industry
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage contract negotiations with large partners ensuring sustainable economics and long-lasting value for both parties
• Evidence strong organizational skills to effectively balance and grow a large base of clients
• Collaborate closely with cross-functional stakeholders to successfully deliver on partner growth across Chicago and internationally
• Keep up to date with everything cool that’s happening in the entertainment; think of yourself as the expert for new and trending experiences

ABOUT YOU

Here’s what you should bring to the table:

• Minimum of 8 years of very relevant experience in enterprise sales or at a top-tier consulting firm and/or tech company
• Proven track record of sales success in a fast-paced, quota-carrying role
• Strong business development and partnership management skills
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills both written and verbal along with strong attention to detail
• Comfort in working with Microsoft Office, Google docs, and a Sales CRM 
• Knowledge of the city’s entertainment, events, and lifestyle trends
• Experience in the event and entertainment industry is a plus but not required

BENEFITS

• Attractive Compensation: We offer an OTE (On-Target Earnings) range of $130k – $180k, which includes both base salary and commissions. The final offer and specific seniority of the job title will be determined during the interview process.
• Stock Options: Equity is included as part of the total package.
• Health and dental insurance
• 401(K) plan
• Complimentary wellhub  membership
• 40% discount on all Fever events and experiences
• Work from home one day per week (Wednesday or Friday) 
• Responsibility from day one and professional and personal growth
• Opportunity to have a real impact in a high-growth global category leader
• Great work environment with a fun, international team of talented people to work with!

ABOUT THE ROLE

Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues, and key stakeholders in the entertainment industry
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage contract negotiations with large partners ensuring sustainable economics and long-lasting value for both parties
• Evidence strong organizational skills to effectively balance and grow a large base of clients
• Collaborate closely with cross-functional stakeholders to successfully deliver on partner growth across Chicago and internationally
• Keep up to date with everything cool that’s happening in the entertainment; think of yourself as the expert for new and trending experiences

ABOUT YOU

Here’s what you should bring to the table:

• Minimum of 8 years of experience either at a top-tier consulting firm and/or proven track record of sales success in a fast-paced, quota-carrying role
• Strong business development and partnership management skills
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills both written and verbal along with strong attention to detail
• Comfort in working with Microsoft Office, Google docs, and a Sales CRM 
• Knowledge of the city’s entertainment, events, and lifestyle trends
• Experience in the event and entertainment industry is a plus but not required

BENEFITS

• Attractive Compensation: We offer an OTE (On-Target Earnings) range of $130k – $180k, which includes both base salary and commissions. The final offer and specific seniority of the job title will be determined during the interview process.
• Stock Options: Equity is included as part of the total package.
• Health and dental insurance
• 401(K) plan
• Complimentary Wellhub membership
• 40% discount on all Fever events and experiences
• Work from home one day per week (Wednesday or Friday) 
• Responsibility from day one and professional and personal growth
• Opportunity to have a real impact in a high-growth global category leader
• Great work environment with a fun, international team of talented people to work with

ABOUT THE ROLE

Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues, and key stakeholders in the entertainment industry
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage contract negotiations with large partners ensuring sustainable economics and long-lasting value for both parties
• Evidence strong organizational skills to effectively balance and grow a large base of clients
• Collaborate closely with cross-functional stakeholders to successfully deliver on partner growth across Chicago and internationally
• Keep up to date with everything cool that’s happening in the entertainment; think of yourself as the expert for new and trending experiences

ABOUT YOU

Here’s what you should bring to the table:

• Minimum of 8 years of experience either at a top-tier consulting firm and/or proven track record of sales success in a fast-paced, quota-carrying role
• Strong business development and partnership management skills
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills both written and verbal along with strong attention to detail
• Comfort in working with Microsoft Office, Google docs, and a Sales CRM 
• Knowledge of the city’s entertainment, events, and lifestyle trends
• Experience in the event and entertainment industry is a plus but not required

BENEFITS

• Attractive Compensation: We offer an OTE (On-Target Earnings) range of $130k – $180k, which includes both base salary and commissions. The final offer and specific seniority of the job title will be determined during the interview process.
• Stock Options: Equity is included as part of the total package.
• Health and dental insurance
• 401(K) plan
• Gympass membership
• 40% discount on all Fever events and experiences
• Work from home one day per week (Wednesday or Friday) 
• Responsibility from day one and professional and personal growth
• Opportunity to have a real impact in a high-growth global category leader
• Great work environment with a fun, international team of talented people to work with!

ABOUT THE ROLE

Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues, and key stakeholders in the entertainment industry
• Manage end to end sales cycle of new partners
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage contract negotiations with large partners, ensuring sustainable economics and long-lasting value for both parties
• Evidence strong organizational skills to effectively balance and grow a large base of clients

Desired qualifications:

• 6+ years of very relevant experience in enterprise sales or at a top-tier consulting firm and/or tech company
•  proven track record of sales success in a fast-paced, quota-carrying role
• Strong business development and partnership management skills
• Commercial experience in the entertainment, live events or immersive events industry
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills both written and verbal, along with strong attention to detail

• Comfort in working with Microsoft Office, Google Docs, and a Sales CRM 
• Knowledge of the city’s entertainment, events, and lifestyle trends
• Experience in the event and entertainment industry is a plus but not required

BENEFITS

• Attractive Compensation: We offer an OTE (On-Target Earnings) range of $130k – $180k, which includes both base salary and commissions. The final offer and specific seniority of the job title will be determined during the interview process.
• Stock Options: Equity is included as part of the total package.
• Health and dental insurance
• 401(K) plan
• Wellhub membership
• 40% discount on all Fever events and experiences
• Work from home on Fridays
• Responsibility from day one, and professional and personal growth
• Opportunity to have a real impact in a high-growth global category leader
• Great work environment with a fun, international team of talented people to work with!

ABOUT THE ROLE

Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues and key stakeholders in the entertainment industry
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage contract negotiations with large partners ensuring sustainable economics and long-lasting value for both parties
• Evidence-strong organizational skills to effectively balance and grow a large base of clients
• Collaborate closely with cross-functional stakeholders to successfully deliver on partner growth across Chicago and internationally
• Keep up to date with everything cool that’s happening in the entertainment; think of yourself as the expert for new and trending experiences

ABOUT YOU

Here’s what you should bring to the table:

• 6+ years of very relevant experience in enterprise sales or at a top-tier consulting firm and/or tech company
• Strong business development and partnership management skills
• Experience managing full sales cycles
• Commercial experience in the entertainment industry (Music, Sports, Exhibits, etc)
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills, both written and verbal, along with strong attention to detail
• Comfort in working with Microsoft Office, Google Docs, and a Sales CRM 
• Knowledge of the city’s entertainment, events, and lifestyle trends
• Experience in the event and entertainment industry is a plus, but not required

BENEFITS

• Attractive Compensation: We offer an OTE (On-Target Earnings) range of $130k – $180k, which includes both base salary and commissions. The final offer and specific seniority of the job title will be determined during the interview process
• Stock Options: Equity is included as part of the total package.
• Health, vision, and dental insurance
• 401(K) plan
• Wellhub membership
• 40% discount on all Fever events and experiences
• Work from home on Fridays
• Responsibility from day one, and professional and personal growth
• Opportunity to have a real impact as a high-growth global category leader
• Great work environment with a fun, international team of talented people to work with!

ABOUT THE ROLE

Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues, and key stakeholders in the entertainment industry
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage contract negotiations with large partners ensuring sustainable economics and long-lasting value for both parties
• Evidence strong organizational skills to effectively balance and grow a large base of clients
• Collaborate closely with cross-functional stakeholders to successfully deliver on partner growth across Chicago and internationally
• Keep up to date with everything cool that’s happening in the entertainment; think of yourself as the expert for new and trending experiences

ABOUT YOU

Here’s what you should bring to the table:

• 6+ years of very relevant experience in enterprise sales or at a top-tier consulting firm and/or tech company
• Proven track record of sales success in a fast-paced, quota-carrying role
• Strong business development and partnership management skills
• Experience in managing an end-to-end sales cycle
• Commercial experience in the entertainment industry
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills, both written and verbal, along with strong attention to detail
• Comfort in working with Microsoft Office, Google Docs, and a Sales CRM 
• Knowledge of the city’s entertainment, events, and lifestyle trends
• Experience in the event and entertainment industry is a plus, but not required

BENEFITS

• Attractive Compensation: We offer an OTE (On-Target Earnings) range of $130k – $180k, which includes both base salary and commissions. The final offer and specific seniority of the job title will be determined during the interview process.
• Stock Options: Equity is included as part of the total package.
• Health and dental insurance
• 401(K) plan
• Complimentary Wellhub membership
• 40% discount on all Fever events and experiences
• Work from home one day per week (Wednesday or Friday) 
• Responsibility from day one, and professional and personal growth
• Opportunity to have a real impact as a high-growth global category leader
• Great work environment with a fun, international team of talented people to work with!

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.  If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Paralegal position in our Los Angeles Office.

This position offers a remote working arrangement. 

The Position

This is an excellent opportunity for legal professionals seeking to expand their careers who are interested in gaining fast-paced professional experience with a national law firm.

Key Responsibilities:

• Contact outside sources to retrieve information and review and analyze same
• Search and retrieve information from court-related databases as well as other online sources for case information
• Organize materials needed for expert witness review
• Review, analyze and organize document productions by opposing parties and co-defendants
• Summarize transcripts and organize key documents
• Prepare and organize materials needed for expert witness review
• Manage documents and maintain organized case files

Qualifications

• Must have California paralegal experience.
• Bachelor’s degree required, Paralegal Certificate preferred
• 3+ years of litigation paralegal experience
• Insurance defense experience is a plus
• Strong written and verbal communication skills
• Ability to integrate into a fast-paced and team-oriented environment
• Experience with drafting subpoenas and creating logs for records received.
• Insurance Coverage experience is preferred but not required. 

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

The Strategic Account Management organization is looking for a tenured customer-facing professional to manage relationships with some of Square’s largest sellers and grow our Restaurant Strategic Accounts program. This program establishes, retains, and grows Square’s most valuable and engaged single-brand sellers. 

You will work with business owners and c-level executives to find creative ways for Square’s first and third party ecosystem to solve their complex business needs across verticals and channels. You will enable sellers to grow with Square while serving as an upmarket seller advocate to product teams. 

The ideal candidate is a consistent over-performer on all key performance metrics in their current role. They engage customers and influence internal stakeholders through excellent storytelling, organization, and persistence. They are comfortable leveraging technical frameworks for product solutions and are strongly tuned into commerce trends. They consistently identify “mutual win” opportunities, while navigating complex projects and negotiations. They are driven by serving customers, can work independently, and thrive in ambiguous environments.    

You will: 

• Manage a book of 250 Strategic Food & Beverage Sellers
• Grow account-based revenue via use-case expansion opportunities, cross-sell opportunities, and customized seller onboarding experiences
• Serve as the voice of the upmarket seller with Product Teams
• Act as a consultant and partner to high value restaurant sellers to accomplish their goals
• Identify opportunities for technical Square solutions to address existing customer needs; project manage the execution of these technical solutions in collaboration with cross-functional teams
• Partner with Strategic Account Executives on high-growth deals 
• Negotiate pricing for use-case expansion and retention of your sellers  
• Provide white glove client service and troubleshooting to ensure resolution of seller issues 
• Inform operations and program design for this segment at scale 
• Conduct quarterly business reviews with various stakeholders 

You have: 

• 3+ years of relevant Account Management experience
• Experience Managing, retaining and growing a book of business
• Consistent over-performance on key sales or customer success metrics 
• Remarkable discovery skills with customers based in genuine curiosity about their business
• A technical solutioning framework, including the ability to conduct requirements gathering 
• Proven experience managing multiple projects internally with engineering, product and finance teams
• Contract and/or pricing negotiations experience with external senior stakeholders 
• Excellent written and verbal communication skills
• Creative and strategic problem solving capabilities, resolving issues and tackling opportunities with no playbook
• Restaurant experience and/or F&B Technology experience preferred 

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Job Summary 

We are looking for a Superintendent to help consistently deliver projects on time, on budget, and that exceed client expectations. We provide our superintendents with the necessary support and resources to excel in their roles and make sure all projects are completed to the highest standard. The Superintendent directly supervises the field labor force, including subcontractors and laborers/craft workers. The candidate must demonstrate strong leadership, organizational, and time management skills. They must also have strong client service skills and an understanding of all of the trades associated with commercial interior construction and high-end renovation projects.

Responsibilities and Duties

• Oversee all daily field operations to ensure proper site safety, construction, progress, quality control, housekeeping, and daily log.
• Provide guidance, leadership, and direct supervision of site staff, including assistant superintendents, laborers, and other construction-related personnel.
• Management of schedule, including weekly preparation of a two-week look ahead.
• Proactively schedule and coordinate all subcontractors to ensure completion of the project in accordance with the project schedule and to ensure that no additional costs are required for the completion of work;
• Develop a comprehensive understanding of project strategy and commitments including financial goals, scheduling, logistics, phasing, milestones, and inspections.
• Ensure assigned job site operations are in compliance with design/specifications, completion on schedule, within budget, and to quality standards.
• Demonstrate and maintain an effective and open dialogue with the project team regarding changes in work, job conditions, subcontractor relations, and any deviation in the direction of the project.
• Work in partnership with project management to maintain an updated and accurate project schedule that reflects the changes in project status and that meets the cost and time requirements of the project.
• Run weekly meetings, including project and subcontractor meetings;
• Manage the RFI process; consisting of the creation of and suggestions on solutions to site issues and tracking them through closeout.
• Exceed client expectations for each project by understanding client needs, wants, preferences and culture.
• Continuously promote positive subcontractor relations by dealing professionally and fairly with all subcontractors and vendors instilling this philosophy in the project team.
• Maintain and review punch list process to ensure all are addressed and executed in a timely manner.
• Manage the close-out process and warranty responses with the project manager.

Qualifications and Skills

• At least five years of relevant experience as a Superintendent, preferably in the interior, high-end commercial general contracting
• Must have a proven record of managing complex projects in occupied spaces
• Capable of managing/coordinating multiple quick turnaround projects simultaneously
• Demonstrate proficiency in reading commercial construction plans and specifications
• 10-Hour OSHA Construction Safety and Health Certificate
• 4-Hour Supported Scaffold User Certificate

Computer Systems

• Microsoft Office (Word, PowerPoint, Excel), Microsoft Project, and Procore (preferred but not required)

Salary Information

• To the extent this position is performed in California, the annual salary range for this role is $120,000 - $180,000.

#LI-OnSite

We're looking for a strategic and operationally-minded Senior Manager, Off-Premise & Digital Operations to serve as a key owner for Sweetgreen's off-premise channel performance. This role spans our full off-premise portfolio (marketplace, catering, outpost, and native delivery) and sits inside our Operations Services function, the team that bridges restaurant operations and technology.

The ideal candidate is equally comfortable reading a channel P&L and building the capacity routing framework that determines which stores can absorb more off-premise volume and which ones can't. This role is a seat at the table where operational constraints and commercial decisions intersect, and we need someone who can hold that intersection with data, clarity, and credibility.

You'll serve as the senior strategic layer above our existing delivery operations and logistics functions, and as the primary cross-functional connector to Marketing, Technology, Finance, and Restaurant Operations. This is a high-visibility role with real decision-making authority across some of the fastest-moving parts of our business. This role is based in our Los Angeles Support Center.

Key Responsibilities:

Operational Routing & Capacity

• Build and own the store-level routing model for all off-premise volume, including the fleet-wide capacity zone framework (green / yellow / red) that drives store activation decisions, digital configurations like order capacity settings, and commercial decisions like promotional eligibility and co-marketing investment.
• Use the zone framework to make real-time and forward-looking decisions: which stores are activated for which channels, how volume is redirected away from constrained locations, and how different store formats are held to different performance thresholds.
• Serve as the primary off-premise strategy partner to our field operations leadership, aligning on market-level activation decisions, surfacing capacity constraints before they become problems, and translating fleet-wide routing logic into decisions that make sense at the market level.

3rd-Party Platform Management

• Own the operational side of the relationships with DoorDash, Uber Eats, EzCater, and others, including contract execution support, co-marketing investment input, operational SLAs, and platform uptime.
• Drive algorithm optimization across platforms: prioritize prep time, order accuracy, capacity configuration, on-time performance, and other operational levers in partnership with platform reps and our Technology & Marketing teams.
• Understand how each platform's ranking mechanics translate to real order volume for Sweetgreen and sequence improvement efforts accordingly.
• Ensure campaigns and promotional mechanics are matched to real store capacity before they go live. When they're not, you're the person who says so and owns the fix.

Native Delivery, Outpost & Catering

• Serve as the operational owner of the native delivery, outpost and catering channels, representing the needs of restaurant operators in how these channels are designed, configured, and scaled.
• Own delivery fulfillment end-to-end: partner selection, SLA management, order accuracy, on-time performance, and cost per delivery.
• Lead the technology roadmap for these channels, including evaluating and selecting platforms (order management systems, routing tools, tracking capabilities, fulfillment integrations) that improve fleet-wide operational performance. You're the person who defines what operators need from these tools and drives the business case for investment.

Reporting & Technology

• Own the off-premise performance reporting layer for field and executive audiences, covering channel-level P&L, on-time metrics, capacity utilization, and fulfillment performance. You define what the business can see and act on across all off-premise channels, and you're accountable for the accuracy and usefulness of that information.
• Partner with our Data and Platform teams to evolve existing reporting infrastructure, identifying gaps, noisy signals, and where cleaner measurement would change how decisions get made.
• Act as the product manager for off-premise operational tooling: write business requirements for engineering teams and vendors, prioritize based on operational impact, and own the feedback loop between field needs and technical delivery.

Qualifications

• 7+ years of experience in operations, strategy, channel management, or a related field
• Strong analytical foundation with a modern toolkit: you know how to build from first principles, and you're comfortable using AI to work faster and more effectively
• Strong project management skills with the ability to drive cross-functional initiatives across Marketing, Technology, Finance, and Field Operations
• Clear, confident communicator who can translate operational constraints into commercial framing and advocate effectively without direct org chart authority
• Experience in a high-growth consumer, tech, or startup environment where you owned a performance metric end-to-end is strongly preferred
• Familiarity with how marketplace or platform businesses work, including ranking mechanics, algorithm-driven demand, and the operational levers that affect visibility and conversion, is strongly preferred
• Direct experience with DoorDash, Uber Eats, EzCater, or similar platforms from the brand or operator side is a major plus, but not a requirement

What You'll Bring

• The ability to read store-level performance data (on-time rates, peak volume intervals, capacity configuration, format type) and translate it into routing decisions that hold up under scrutiny
• Digital channel P&L fluency: understanding net economics after marketplace fees, discounts, co-funding, and fulfillment costs across multiple channel types
• The cross-functional influence to push back on a campaign timeline or make the case for a system change without the org chart leverage to force either
• A mechanical understanding of how platform ranking algorithms work and which operational inputs move the needle on visibility and order rate
• Enough technical fluency to translate operational problems into system requirements, pressure-test proposed solutions, and engage engineering and product partners as a real counterpart
• Structured decision-making under ambiguity: knowing when to move with imperfect information and when to wait, and communicating that reasoning in a way that builds trust
• Intellectual curiosity and the ability to build frameworks in new problem spaces, especially where the playbook doesn't exist yet

As a Service Technician, you will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles.  You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment.   As a Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date.     Lucid will reimburse the cost associated with successful completion.   

Responsibilities:

• Confidently repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis
• Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general electric vehicle systems
• Follow correct repair order documentation procedures, i.e. The Three C's
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
• Ability to demonstrate and teach learned technical skills/knowledge with others
• Demonstrate attention to detail and passion for creating positive client experiences
• Ability to work remotely and support mobile service team as needed
• Other duties as assigned

Qualifications:

• 2-5 years of experience as an automotive service technician, including previous experience with EV/HEV diagnosis and repair
• Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains
• Customer facing experience exhibiting excellent written and verbal communication skills 
• Ability to use applications such as Microsoft Office as well as learn proprietary DMS software
• EPA 609 Certification
• Willingness to complete Lucid provided CPR training post hire
• Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications: 

• ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS)
• Experience in luxury automobile repair environments

About the Opportunity

We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

California Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of California if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

California Salary Range: $170,000 - $230,000 (80/20 split)

Your Launchpad into Global Trade 

The opportunity 

As a Customs Specialist, you won't just be starting a job; you'll be starting a career at the heart of international trade. You'll join our core Customs team—a product poised for more than 10x growth in the next five years—and play a pivotal role in how goods move around the world.

You'll be on the front lines, working with clients, shippers, and government agencies to clear goods across international borders. Forget old-school logistics; here, you'll use Flexport's state-of-the-art technology to automate processes and set new industry standards. You’ll be surrounded by industry leaders in a vibrant, supportive environment that’s built on teamwork and innovation. We invest in our people with continuous learning opportunities to help you grow into a thought leader in the customs field.

What you’ll do 

• Become a global trade expert by navigating the complex world of customs regulations to ensure goods comply with international laws.
• Keep supply chains moving by managing the essential documents and data needed for smooth customs clearance to CBP.
• Build your client management skills by collaborating with international clients and logistics partners, providing them with timely information and support.
• Drive innovation by using Flexport's technology to optimize customs processes and provide data to clients.
• Sharpen your strategic thinking by participating in client business reviews and operational calls, gaining direct exposure to high-level strategy.
• Embrace continuous improvement by following—and helping us improve—our standard operating procedures to make our work even smarter.

This role is for you if you… 

• Recently earned a Bachelor's degree in Business, Supply Chain Management, or a related field.
• Have a "compliance-first" mindset, with a commitment to maintaining the highest standards of integrity and regulatory adherence
• Are a natural problem-solver who pays close attention to the details.
• Thrive in a fast-paced environment, can adapt to new technology, and aren't afraid of a tight deadline.
• Are a master of organization who can prioritize and manage a large volume of tasks with minimal supervision.
• Are an excellent communicator (both verbal and written) who seeks out and welcomes feedback to grow.

Why you’ll love working at Flexport

• Make a Real-World Impact: Your work will directly help companies—from emerging brands to Fortune 500s—navigate the complexities of global trade.
• Unmatched Career Growth: We're committed to your development. With mentorship from industry experts and continuous learning opportunities, you'll have the resources to build a meaningful career.
• Comprehensive Benefits: We offer a competitive salary with equity, giving you a real stake in our success. Enjoy flexible paid vacation and sick days so you can take the time you need to rest and recharge and a generous benefits package that includes health, dental, and vision insurance, a 401(k) plan, and more.
• Support for What Matters: We offer 18 weeks of paid leave for birthing parents (8 weeks for non-birthing parents), 10 hours of paid volunteer time, and a vibrant community with our Employee Resource Groups.

#LI-Onsite

Join Our Talent Community: Future Opportunities at Flexport 

Flexport is always moving forward, and our Customs team is constantly growing! While we might not have an active opening today, we want to have your information ready so we can reach out the moment the right role becomes available. 

Your Launchpad into Global Trade

The opportunity 

As a Customs Specialist, you won't just be starting a job; you'll be starting a career at the heart of international trade. You'll join our core Customs team—a product poised for more than 10x growth in the next five years—and play a pivotal role in how goods move around the world.

You'll be on the front lines, working with clients, shippers, and government agencies to clear goods across international borders. Forget old-school logistics; here, you'll use Flexport's state-of-the-art technology to automate processes and set new industry standards. You’ll be surrounded by industry leaders in a vibrant, supportive environment that’s built on teamwork and innovation. We invest in our people with continuous learning opportunities to help you grow into a thought leader in the customs field.

What you’ll do 

• Become a global trade expert by navigating the complex world of customs regulations to ensure goods comply with international laws.
• Keep supply chains moving by managing the essential documents and data needed for smooth customs clearance to CBP.
• Build your client management skills by collaborating with international clients and logistics partners, providing them with timely information and support.
• Drive innovation by using Flexport's technology to optimize customs processes and provide data to clients.
• Sharpen your strategic thinking by participating in client business reviews and operational calls, gaining direct exposure to high-level strategy.
• Embrace continuous improvement by following—and helping us improve—our standard operating procedures to make our work even smarter.

This role is for you if you… 

• Recently earned a Bachelor's degree in Business, Supply Chain Management, or a related field.
• Have a "compliance-first" mindset, with a commitment to maintaining the highest standards of integrity and regulatory adherence
• Are a natural problem-solver who pays close attention to the details.
• Thrive in a fast-paced environment, can adapt to new technology, and aren't afraid of a tight deadline.
• Are a master of organization who can prioritize and manage a large volume of tasks with minimal supervision.
• Are an excellent communicator (both verbal and written) who seeks out and welcomes feedback to grow.

Why you’ll love working at Flexport

• Make a Real-World Impact: Your work will directly help companies—from emerging brands to Fortune 500s—navigate the complexities of global trade.
• Unmatched Career Growth: We're committed to your development. With mentorship from industry experts and continuous learning opportunities, you'll have the resources to build a meaningful career.
• Comprehensive Benefits: We offer a competitive salary with equity, giving you a real stake in our success. Enjoy flexible paid vacation and sick days so you can take the time you need to rest and recharge and a generous benefits package that includes health, dental, and vision insurance, a 401(k) plan, and more.
• Support for What Matters: We offer 18 weeks of paid leave for birthing parents (8 weeks for non-birthing parents), 10 hours of paid volunteer time, and a vibrant community with our Employee Resource Groups.

What to Expect After You Apply

• We’ll Keep You in Mind: Once you apply, your profile goes directly into our internal talent community. 
• The Timeline: Think of this as getting a head start! While there isn't an immediate next step, we’ll dive into this talent pool first as soon as a new role is approved.
• When the Time is Right: A recruiter will contact you directly as soon as an active role aligns with your experience!
• Keep Growing: We’d love to stay connected! Follow us on social media or check back on our careers page if you see an active role that catches your eye! 

#LI-Onsite

Help Facilitate Our Clients’ Duty Recovery Efforts

The opportunity: 

Flexport is experiencing massive growth with 2,500+ Flexporters across 20 global offices and warehouses. And we’re just getting started. With revenue growing at breakneck speed, Flexport is looking for a Drawback Associate to join our Drawback and Refund Services branch of our Trade Management team. In this role, you’ll be responsible for optimizing our clients’ drawback recoveries and facilitating their drawback experience alongside some of the smartest people in the logistics industry as we collectively challenge the status quo and reduce the friction in global trade.

You will:

• Prepare US and foreign duty drawback or other duty and import tax refund forms and data as necessary for establishing and maintaining our clients’ drawback programs
• Collect and analyze import, export, manufacturing, and other business documents and data
• Complete data entry, when necessary, to convert data into electronic formal
• Prepare drawback claims utilizing drawback software solutions, analyze results, and troubleshoot issues
• Manage and maintain import, export, and other client and claim databases
• Submit documentation and claims to Customs and follow up as necessary
• Work to ensure compliance with drawback and other regulations
• Manage the day-to-day drawback operations for clients
• Assist your team and the drawback organization with tasks that will allow for timely and effective filings of claims.
• Assist Senior Associates when onboarding team members, with client communication and when working with new clients in order to prepare for future opportunities on the drawback team. 

You should have:  

• Strong interpersonal skills and detail-oriented with superior organizational, multi-tasking, and problem-solving skills, 
• Expertise with Microsoft Office suite with emphasis on Excel and Google equivalents, analytical tools and functions highly desirable
• Familiarity with large sets of data
• Mastery of email communication. You keep the inbox at zero.
• High level of computer literacy. No paper. All digital.
• Some industry knowledge including classification, valuation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information preferred.
• Bachelor's degree from an accredited college/university, Licensed Customs Broker preferred
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Come join our rapidly growing team in New York City, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite 

Come join our rapidly growing team in Bellevue, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite 

Come join our rapidly growing team in Atlanta, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite