Who We Are

THE ROLE:

Senior Manager, Sourcing - Soft Home (CN/SEA)

We are seeking an experienced Sourcing Manager specializing in Bedding to lead our sourcing efforts across China and Southeast Asia (SEA). In this role, you'll play a key part in building and managing supplier relationships to ensure our bedding products (such as premium down and premium down alt comforters, pillows, mattress pads and covers, etc.) meet Quince's high standards for quality, sustainability, and cost-efficiency. If you're passionate about ethical sourcing, vendor development, and optimizing supply chains in a fast-paced DTC environment, this is your opportunity to contribute to a brand that's redefining affordable luxury.

Key Responsibilities

• Develop and execute sourcing strategies for Bedding products, focusing on CN markets to identify, evaluate, and onboard new vendors while maintaining relationships with existing partners.
• Negotiate contracts, pricing, and terms with suppliers to achieve cost savings without compromising on quality, sustainability, or ethical standards.
• Collaborate with design, product development, and operations teams to manage product programs, from fabric/yarn selection to final production, ensuring timelines and specifications are met.
• Conduct market research on trends in Utility Bedding, materials (e.g., organic cotton, goose, feather, specialties), and sustainable practices to inform sourcing decisions.
• Oversee quality control processes, including factory audits, compliance checks for environmental and labor standards, and risk management in the supply chain.
• Monitor production output, resolve issues related to procurement, and optimize inventory to minimize waste and support our direct-shipping model.
• Travel to supplier sites in CN as needed to build strong partnerships and ensure alignment with Quince's values of transparency and responsibility.
• Analyze supplier performance metrics and provide reports to senior leadership on cost efficiencies, sustainability impacts, and opportunities for improvement.

Qualifications and Requirements

• 7-15 years of experience in sourcing or procurement, with a strong focus on Utility Bedding products (e.g.premium down and premium down alt comforters, pillows, mattress pads and covers, etc) in the home goods industry.
• Proven track record in vendor development, negotiation, and managing international supply chains, particularly in CN regions.
• Deep knowledge of textile materials, manufacturing processes, and sustainability practices
• Bachelor's degree in Supply Chain Management, Textile Engineering, Business, or a related field; advanced certifications (e.g., in sustainable sourcing) are a plus.
• Excellent communication and interpersonal skills for cross-functional collaboration and building global relationships.
• Strong analytical abilities, with proficiency in tools like Excel, ERP systems, or supply chain software.
• Ability to travel internationally (up to 30%) and adapt to a dynamic, growth-oriented environment.
• Passion for Quince's mission: making high-quality, sustainable products accessible and affordable.

Preferred Skills

• Experience with DTC brands or fast-fashion alternatives emphasizing ethical production.
• Familiarity with global compliance standards (e.g., GOTS, OEKO-TEX) and risk mitigation in volatile markets.

OVERVIEW

The Senior Brand Protection Manager, APAC plays a key role in safeguarding the brand by identifying and removing counterfeit and unauthorized products across both online and offline markets in the region. The role requires close collaboration with domestic and global partners and strong expertise in regional enforcement environments. Based in Shanghai, regular travels are required.  

RESPONSIBILITIES  

• Act as the primary APAC liaison for the Global Brand Protection team, supporting global initiatives and regional projects.
• Manage strategic relationships with relevant authorities (Customs, MSA, PSB, etc.), and online marketplaces in the region to facilitate successful risk analysis and enforcement.
• Take the lead in monitoring and responding to the unauthorized resale of ALO products on physical and online marketplaces including conducting investigations and initiating relevant civil and criminal actions.
• Provide regular enforcement updates and risk insights.
• Oversee vendor activity, ensuring data quality and protocol compliance.
• Analyze trends and support process improvements.

QUALIFICATIONS

• 10+ years of full‑time experience in anti‑counterfeiting enforcement and brand protection.
• Strong knowledge of intellectual property law, including civil and criminal frameworks, trademark strategy, prosecution, and use requirements.
• Proven experience working with law enforcement, customs, investigators, agencies, and law firms.
• Familiarity with APAC online platforms and social media ecosystems.
• Fluent in English and effective in cross‑cultural, global team environments.
• Highly organized, proactive, adaptable, and willing to work flexible hours.
• Must be currently based in Shanghai or Hong Kong

#S-DNI

OBJECTIVE

The Store Director is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team. 

Business Leader 

• Develop and execute the brand's retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store and brand
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Fosters an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts ongoing talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Partner with Operations & Visual Manager to maximize inventory accuracy and ensure replenishment needs are met
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  
• Develop schedules that deliver business results while maintaining labor effectively 

Guest Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals
• Is an ALO ambassador and creates a culture that aligns with our mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Director Qualifications 

• 7+ years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit  
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Requires constant movement in and around all areas of store  
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Store Director Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#S-DNI

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

The Visual Manager is a member of the store leadership team who deals with ALO’s visual and product strategy in the store. This individual is passionate about planning, product knowledge, analyzing reporting and visual execution – all with a lens on driving efficient and effective visual merchandising. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Lead strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and partnership of General/Store Manager  
• Effectively plans Visual floor changes through payroll management and adapting visual support to the needs of the business.
• Own visual direction from planning through executing to meeting company expectations, budgets, timeline
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General/Store Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy 

Flow Experience Leader 

• Oversees the execution of deliverables on sales floor, achieving KPI’s, while protecting operational efficiency and visual sets
• Collaborates and implements General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve visual and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Visual Manager Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies ALO’s Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

#S-DNI

ALO is bringing our elevated retail experience to Hong Kong, and we are seeking four Assistant Store Managers to join our founding leadership team. 

We are hiring: 

• Assistant Store Manager – Sales & Service (x2)
• Assistant Store Manager – Operations

All Assistant Store Manager roles are critical members of the store leadership team, partnering closely with the Store Manager to bring ALO’s business strategy, premium guest experience, operational and visual excellence to life. 

This is an opportunity to shape culture, build a high-performing team and launch a flagship presence into the Hong Kong market. 

The Opportunity 

As an Assistant Store Manager at ALO, you will be accountable for driving performance, elevating talent and ensuring our store operates at the highest standard. While each role has a distinct focus, both leaders are united by one north star, delivering an exceptional guest experience in a premium, high-energy environment. 

Assistant Store Manager – Sales & Service 

This leader owns the guest experience and commercial performance of the store. Your focus is guest connection, sales growth, talent elevation and commercial results. 

You will: 

• Drive sales performance and identify opportunities through data and floor observation 
• Lead, coach and develop a high-performing Sales & Service team 
• Elevate client relationships and community connection 
• Ensure optimal sales floor coverage and workforce planning 
• Partner with the Store Manager on business strategy and execution 

Experience Required (both all positions):  

• 3–5 years of retail leadership experience (flagship or high-volume preferred) 
• Experience within a luxury or premium retail environment is preferred 
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written 
• Strong commercial acumen and comfort working with business metrics 
• Proven ability to lead through accountability and continuous coaching 
• Agile with the ability to handle multiple tasks in a changing environment 
• Entrepreneurial mindset with high personal accountability 
• Aligns with and embodies ALO’s Guiding Principles 

This is not just a store opening; it is the foundation of ALO’s continued growth in Hong Kong. You will be part of the first Hong Kong leadership team, shaping culture, building community and setting the standard for future expansion. 

#S-DNI

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

The Brand Protection Manager plays a key role in safeguarding the brand by identifying and removing counterfeit and unauthorized products across both online and offline markets in the region. The role requires close collaboration with domestic and global partners and strong expertise in regional enforcement environments. Based in Shanghai, regular travels are required.  

RESPONSIBILITIES  

• Act as the primary APAC liaison for the Global Brand Protection team, supporting global initiatives and regional projects.
• Manage strategic relationships with relevant authorities (Customs, MSA, PSB, etc.), and online marketplaces in the region to facilitate successful risk analysis and enforcement.
• Take the lead in monitoring and responding to the unauthorized resale of ALO products on physical and online marketplaces including conducting investigations and initiating relevant civil and criminal actions.
• Provide regular enforcement updates and risk insights.
• Oversee vendor activity, ensuring data quality and protocol compliance.
• Analyze trends and support process improvements.

QUALIFICATIONS

• 8+ years of full‑time experience in anti‑counterfeiting enforcement and brand protection.
• Strong knowledge of intellectual property law, including civil and criminal frameworks, trademark strategy, prosecution, and use requirements.
• Proven experience working with law enforcement, customs, investigators, agencies, and law firms.
• Familiarity with APAC online platforms and social media ecosystems.
• Fluent in English and effective in cross‑cultural, global team environments.
• Highly organized, proactive, adaptable, and willing to work flexible hours.
• Must be currently based in Shanghai or Hong Kong

#S-DNI

THE ROLE

Sourcing Manager - Men's Bottoms (Denim or Non-Denim) (SEA)

RESPONSIBILITIES:

• Scout for vendor partners in China/Hong Kong or SEA who can manufacture high-quality Men's Bottoms products with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Material Sourcing: Resources in speed for any materials that can effectively improve product cost, quality, and speed as options for scaling orders. Have experience negotiating with suppliers throughout the supply chain from T1 to T2 mill/vendor partners.
• Open costing expertise: Have solid open costing breakdown experience from the brand or manufacturer side to build a clear strategy for costing negotiations; be able to construct a validated cost structure/template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3,000 ft involving a diverse set of stakeholders from different functions and nationalities. Be willing to be scrappy at times to improve on existing ways of working and redefine new processes and SOPs for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 years or more of sourcing and merchandising experience in men's bottoms categories with high-end national brands in the United States & Europe, specifically in men's bottoms. 
• Consumer-focused and ambitious individual providing strategic leadership and act as a role model in business with self-assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self-starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data-driven approach to decision-making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, and skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

This is a strategic leadership role responsible for steering a multi-disciplinary team covering both Banking and Insurance operations for the Hong Kong market. Manager, Customer Service transcends day-to-day supervision to focus on operational excellence, regulatory compliance, and the digital transformation of customer touchpoints. You will be responsible for defining the service strategy, ensuring seamless delivery for Hong Kong-based customers, and integrating advanced AI solutions to scale efficiency.

The Manager, Customer Service will be responsible for:

Strategic Leadership & Regional Management

• Direct and manage high-performance teams dedicated to Banking and Insurance customer operations, ensuring alignment with Hong Kong’s unique market demands.
• Define and exceed advanced departmental KPIs including CSAT, Response Time, and Resolution Time, while balancing operational costs and service levels.
• Lead the recruitment, professional development, and succession planning for Senior Representatives.
• Act as the primary liaison between Customer Operations and senior leadership in Marketing, Commercial, and Operations to drive cross-functional initiatives.

Customer Service Strategy & Operations:

• Develop, implement, and continuously refine customer service strategies, policies, and standard operating procedures (SOPs) to optimize efficiency and elevate customer satisfaction across all touchpoints.
• Ensure all customer interactions and internal SOPs strictly adhere to Hong Kong regulatory standards, including HKMA and Insurance Authority (IA) guidelines
• Oversee and monitor all customer service channels, including inbound and outbound phone calls, email correspondence, live chat, and social media interactions, ensuring timely, accurate, and empathetic resolution of customer inquiries, issues, and complaints.
• Oversee end-to-end insurance support processes, including policy inquiries, premium collection assistance, and coordination with claims departments for expedited resolution
• Implement quality assurance processes to maintain high standards of service delivery and adherence to company guidelines.

AI Chatbot Implementation & Automation:

• Lead the strategic roadmap for AI chatbot and automation integration, specifically focusing on NLP capabilities for Cantonese and English.
• Analyze automation rates and customer sentiment to shift routine inquiries toward self-service, allowing agents to focus on high-value advisory tasks.
• Collaborate closely with Chatbot Team to define chatbot functionalities, design conversational flows, and integrate the chatbot seamlessly into existing customer service platforms.
• Analyze chatbot performance metrics, identify areas for improvement, and iterate on chatbot responses and capabilities to maximize automation rates and improve customer experience.

Customer Experience Enhancement:

• Proactively analyze customer feedback, sentiment, and service data to identify root causes of issues, emerging trends, and opportunities for continuous improvement in service delivery and overall customer experience.
• Champion the voice of the customer within the organization, collaborating cross-functionally with departments such as Operations, Marketing, Commercial, Product, and Engineering to address systemic customer concerns and drive product/service enhancements.

Knowledge Management & Escalation:

• Ensure the team is fully up-to-date on all MoneyHero products, services, policies, and regulatory requirements to provide accurate, comprehensive, and compliant support to customers.
• Serve as the final internal authority for high-stakes or complex customer disputes, ensuring resolutions maintain brand loyalty and regulatory integrity

Reporting & Analysis:

• Prepare detailed reports and conduct in-depth analysis of customer service data, including volume, trends, resolution rates, and agent performance, to provide actionable insights to management and inform strategic decision-making.
• Transform raw service data into actionable business intelligence to forecast market trends and optimize resource allocation across Hong Kong.

In this role, we are looking for someone with:

• Bachelor's degree in Business Administration, Management, Communications, Business, Finance, or a related field; professional certifications in Insurance (e.g., IIQE) or Banking are highly advantageous
• Minimum of 5+ years in customer operations, with at least 2 years in a Manager-level role overseeing multi-functional teams
• Deep experience in the Financial Services or Fintech sectors is highly preferred, with specific knowledge of the Hong Kong Insurance and Banking landscape.
• A track record of successfully leading digital transformation or large-scale automation projects
• Advanced proficiency in CRM ecosystems (Zendesk preferred) and workforce management tools
• Understanding of AI-powered customer service solutions, including chatbots, virtual assistants, and natural language processing (NLP) concepts.
• Ability to interpret complex data sets to diagnose systemic issues and implement creative, scalable solutions under pressure
• Proven ability to lead through organizational change and thrive in the fast-paced, evolving Hong Kong financial market

Good to have:

• Must be fully proficient in Cantonese and English (both written and spoken).
• Ability to communicate effectively with Hong Kong customers and stakeholders, understanding local cultural nuances and business etiquette

#MoneyHero #LI-Hybrid #LI-RR1

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

Join our dynamic Commercial team responsible for driving end-to-end business development initiatives, from prospecting new clients to negotiating and structuring commercial deals. Collaborate with passionate cross-functional teams in a diverse, dynamic, and international environment, where you'll play a key role in shaping our organization's growth and client relationships while enjoying continuous career development and problem-solving opportunities.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

We are looking for an energetic, dynamic sales and business development professional to build and expand relationships with Hong Kong’s financial institutions. You will be the first point of contact of the financial institutions - whether they are the business owners of an up and coming brand or a key decision-maker in a well-established financial institution. 

The Manager, Business Development will be responsible for:

• Develop and maintain relationships with Hong Kong’s largest banks and finance firms
• Provide providing regular insights, analytical and performance reports for the business partners in financial institutions 
• Lead new initiatives and help devise strategies to grow revenue through new activities, campaigns and proposals
• Work towards defined revenue targets commensurating with commission payments
• Assist with ad-hoc account management projects/analysis for management-level initiatives
• Coordinate with the internal cross functional team (e.g. marketing, operations, customer service) on campaign execution and support
• Relay client feedback to the wider team, including to help improve the MoneyHero HK platform, drive data optimization initiatives etc. 

In this role, we are looking for someone with:

• Results/targets-driven, focused personality with at least 3-5 years of experience in a business development role
• Prior experiences in  leading initiatives in driving growth (preferably in a B2B2C/two-sided marketplace business)
• Prior financial industry experience in Hong Kong and digital marketing process - this is preferable but not mandatory
• Embrace change and flexible environments
• Consistently challenging the status quo and are comfortable in driving change
• Strong interpersonal and social skills; comfortable with building and maintaining relationships with senior stakeholders and can successfully navigate complex organizational structures
• Strong problem solving and analytical skills with great execution skills as evidenced by outcome defined examples of past achievements (i.e. achieved X% increase by doing Y)
• Proficiency in English and Cantonese, both written and oral
• Proficient with Microsoft Excel and/or Google Sheets 
• Are humble and lead by example, set the right context and help teammates do their best work Interest in and intellectual curiosity about personal finance

#MoneyHero #LI-Hybrid #LI-RR1

Building a Brand Starts with a Story

Learn more at www.firstagency.com

What You Would Get To Do

The Event Technology Manager is responsible for assisting clients in navigating registration websites, supporting new technology platforms and data management while liaising with the event delivery team. This role will assist the events team by implementing, building and supporting new technology platforms, as well as utilising advanced knowledge of Microsoft Excel to manage event information lists and appropriate reporting. This role may also need to provide support to clients who need assistance with event and meeting coordination.

There is a requirement for onsite events to travel domestically or abroad as required.

Your Contributions

• Implementation and project management of event registration websites, app builds and additional technological aspects as needed for assigned events
• Troubleshoot technical issues
• Manage client communications, including save-the-dates, invitations, registrations, confirmations, etc.
• Database management to ensure consistency in information, accuracy of new and existing data, and list generation
• Effectively communicate with internal and external clients via available communication lines; responding to all client queries within the agreed service level agreements 
• Work with the Event delivery team on overall program logistics, production, and implementation
• List manipulation to provide team members with relevant registration data, year-on-year statistics, and insight  into varied elements and event analytics 
• Coordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc., where appropriate  
• Support with the registration desk flow design and set up, including onsite support throughout the event as needed
• Lead contact for attendee management and technology vendors, including pre-event and during execution
• Create and distribute post-event client surveys
• Adhere to standard operating procedures and compliance processes in addition to maintaining comprehensive event files and keeping precise records to ensure a smooth transition between team members if necessary
• Review and manage any relevant third-party vendor invoice reconciliation, e.g. badging/attendee tracking, etc.
• Provide the client with cost savings/value adds  whenever possible
• Track and maintain time spent on projects to accurately reflect the work being done
• Assist with the training of new joiners and mentoring existing team members
• Keep up-to-date on all emerging technologies, popular culture and trends and ensure team members are informed as well

What We Are Looking For

• 5+ years of experience in Attendee Data Management and Event Technology,  including entry-level meeting planning and coordination with registration and event technology
• Experience in events, conferences, meeting and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings and multi-day events
• Advanced proficiency in Microsoft Office, with a focus on Excel
• Proficiency with registration website platforms such as Cvent, Splash, Certain, Aventri, Eventbrite, and other registration website platforms is required
• General knowledge of HTML and CSS is a plus, but not required
• Able to manage multiple projects simultaneously
• Strong written and oral communication skills at all levels
• Motivated, self-starter, ability to take direction and work independently; ability to think innovatively
• Flexible and willing to work outside of normal business hours (evenings, weekends) and travel when required to be on-site at events

At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth:

• Private Healthcare (Medical and Dental) from day 1
• 17 Days Annual Leave PLUS Public Holidays
• Employee Assistance Program, including 24/7 support, counselling, and legal consult
• Complimentary Access to Headspace, Maven & more
• Wellness Stipend
• Personal Volunteer Day
• Life Insurance
• Enhanced Sick Pay each Year
• Mobile Phone Allowance
• Discretionary Bonus Structure
• Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

#LI-TS1 #LI-Onsite

Building a Brand Starts with a Story

Learn more at www.firstagency.com

What You Would Get To Do

The Project Manager is responsible for supporting clients with both internal and client-facing events and conferences, delivering exceptional service through effective project management and creative solutions. This role involves overseeing all aspects of event operations, from initial briefing to post-event reconciliation. Key responsibilities include managing project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, audio/visual needs, webcasts, staging, speaker coordination, and event execution.

There is a requirement for onsite events to travel domestically or abroad as required.

Your Contributions

• Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity
• Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting 
• Sourcing, negotiating and managing site selections, contract management for venues and suppliers
• Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management
• Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.)
• Virtual event planning and project management, including confirming the appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders
• Co-plan with colleagues and the client on larger-scale programs; strong team player
• Ensure adherence to the client’s standards of operation and policies, and that compliance and risk guidelines are followed
• Travel when applicable for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events
• Post-event wrap-up, including final attendees, budget reconciliation, observations, as well as client debriefs for year over year improvements
• Share knowledge of best practices, new suppliers, services and venues

What We Are Looking For

• 5-7+ years’ event management experience, preferably in a corporate or financial environment
• Experience in events, conferences, meeting and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings and multi-day events
• Experience in working with and managing senior clients
• Proficient with Microsoft Office applications such as PowerPoint and Excel
• Motivated, self-starter, ability to work independently and project plan; ability to think innovatively
• Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines
• Virtual event experience preferred – Webex and Zoom experience a plus
• Leadership/influencing/negotiation and decision-making skills
• Adaptable and resourceful individual able to follow guidance while working independently; proactive in generating ideas and creative solutions
• Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles
• Strong client management skills
• Strong oral and written communication skills
• Ambitious, proactive and highly organised
• Willing to travel to various locations for site-visits and on-site management of events
• Experience working with large and complex databases preferred, Cvent experience preferred
• Knowledge of venues and suppliers in key APAC cities

At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth:

• Private Healthcare (Medical and Dental) from day 1
• 17 Days Annual Leave PLUS Public Holidays
• Employee Assistance Program including 24/7 support, counseling, and legal consult
• Complimentary Access to Headspace, Maven & more
• Wellness Stipend
• Personal Volunteer Day
• Life Insurance
• Enhanced Sick Pay each Year
• Mobile Phone Allowance
• Discretionary Bonus Structure
• Global Opportunities: With a presence in 7 countries worldwide including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

#LI-TS1 #LI-Onsite

THE ROLE

Manager, Sourcing - Men's Sweater (CN)

RESPONSIBILITIES:

• Business need analytics & supplier identification: finds, vets, pitches, signs and onboards vendors, to secure the best quality, cost, speed, reliability and scalability
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale if the test period is successful.
• Supplier relationship management: sets up the vendor for success thru vendor onboarding trainings, performance management thru WBR and MBR, etc.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms.
• Pricing and cost optimization: collaboratively works with merchants, procurement and vendor partners on achieving margin target
• Build for speed, scalability and flexibility: works with vendors and Quince functional teams to build speed (fast Replenishment) and scalability through material staging and capacity management, educating vendors to build muscles for analysing sales data, using planning and sales data to deliver optimum replenishment
• Compliance and responsible sourcing: ensures factories meet legal, ethical, and sustainability standards, including fair labour practices and certifications
• Risk management and contingency planning: counter-sourcing, establish backup vendors or alternative sourcing strategies
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships for continuous improvement

QUALIFICATIONS:

• Experience: 10 years or more of sourcing and merchandising experience in men's sweater categories 
• Self-Motivated: Proven ability as a self-starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data-driven approach to decision-making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, and skilled in written and verbal communication and presentation.

THE ROLE

Sourcing Manager - Men's Bottoms (CN)

RESPONSIBILITIES:

• Scout for vendor partners in China/Hong Kong or SEA who can manufacture high quality Men's Bottoms products with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Material Sourcing: Resource in speed any materials that can effectively improve product cost, quality and speed as options for scaling order. Have experience negotiating with suppliers throughout the supply chain from T1 to T2 mill/ vendor partners.
• Open costing expertise: Have solid open costing breakdown experience from brand or manufacturer side to build a clear strategy for costing negotiations; able to construct a validated cost structure/ template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3000 ft involving a diverse set of stakeholders from different functions and nationalities.  Be willing to be scrappy at times to improve on existing ways of working and redefining new processes and SOP for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 year + sourcing and merchandising experience in Men's Bottoms categories with high-end national brands in the United States & Europe specifically in Men's Bottoms.. 
• Consumer focused and ambitious individual providing strategic leadership and act as a role model in business with self assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.

Job Title: Programmatic Trader

Location: Hong Kong

WHO WE ARE

MiQ is a global leader in programmatic advertising, trusted by clients and agency partners worldwide for over 13 years. Through MiQ’s advanced programmatic capabilities, clients can seamlessly reach and engage audiences at scale across global markets.

We maintain strong partnerships with leading platforms including Google DV360, Microsoft Xandr, Amazon Ads, Yahoo, and more. Powered by our proprietary data and analytics platform, MiQ delivers high-impact, cross-screen solutions spanning the full funnel — from brand awareness to performance-driven conversions.

With a growing presence in key markets, including Beijing and Shanghai, MiQ continues to expand its investment in China and strengthen its global footprint.

Role Overview

We are seeking a highly motivated Programmatic Trader / Trading Manager to drive the execution and optimization of programmatic campaigns. This role plays a critical part in delivering performance, strategic insights, and operational excellence across a diverse portfolio of clients.

Key Responsibilities

- Lead the end-to-end execution, monitoring, and optimization of programmatic campaigns to ensure delivery against KPIs and performance targets

- Partner closely with Sales and Account Management teams to develop data-driven media plans, audience strategies, and actionable campaign recommendations

- Provide technical expertise, including pixel implementation, tracking setup, and MMP attribution integration (e.g., AppsFlyer, Adjust)

- Continuously optimize campaigns using advanced trading strategies to improve efficiency, ROI, and cost performance

- Analyze campaign data to generate insightful reports and strategic recommendations for both internal teams and clients

- Collaborate with global teams to successfully execute cross-market and cross-border campaigns

- Stay up to date with industry trends, platform updates, and emerging programmatic technologies

Qualifications & Requirements

- Strong understanding of programmatic advertising fundamentals, with hands-on experience in platforms such as Google DV360, The Trade Desk (TTD), Yahoo DSP, Amazon Ads, and Microsoft DSP (Xandr)

- Proven ability to quickly learn and adapt to new products, tools, and solutions

- Demonstrated experience in one or more verticals such as e-commerce, gaming, mobile apps, or DTC, with a track record of delivering measurable campaign success

- Solid analytical skills, with proficiency in data analysis, reporting, and performance optimization

- Excellent communication and stakeholder management skills, both internally and externally

- Strong written and spoken English proficiency

- Ability to thrive in a fast-paced environment, manage multiple priorities, and deliver under pressure

Why Join MiQ

- Work with top-tier global clients and cutting-edge programmatic technology

- Exposure to multi-market campaigns and international collaboration

- A fast-growing China business with strong global backing

- Opportunities for career growth, ownership, and leadership development

WHO YOU ARE

YOUR PERSONALITY

We love different personalities at MiQ and strive to build teams constructed with diverse backgrounds and inclusive points of view. That said, we firmly believe that our values bring us together and we look for people who align with our values below.

• Passion – We love and live what we do.
• Determination – We always find a way to ‘figure it out’.
• Unity – We hold each other accountable. We win and lose as a team.
• Agility – We anticipate the unexpected, embrace and adapt to change.
• Courage – We dare to think unconventionally.

Apply Today

Equal Opportunity Employer 

E-Verify Employer

My client is a financial services company and looking for a Brand & Media Operations Manager roles.

Job Description

• Develop the brand positioning and messaging across all digital channels, ensuring a consistent and professional image for trading products.
• Manage relationships with global financial media and industry-specific platforms to secure high-tier exposure and strengthen brand authority.
• Build and operate a comprehensive content ecosystem across platforms like Telegram, YouTube, and TikTok, focusing on market insights and educational content.
• Drive user acquisition by designing conversion paths from social communities to account opening and deposit through engaging online activities.
• Coordinate with KOLs and partners to ensure compliant messaging while tracking data metrics to optimize channel efficiency and content performance.

Requirements

• Bachelor’s degree or higher in Marketing, Media, Finance, or a related field.
• Minimum of 3 years of experience in branding, media relations, or content operations.
• Deep familiarity with the global social media ecosystem and community-driven conversion strategies.
• Strong understanding of trading products, including FX/Gold trading, copy trading, and IB business models.
• Proven ability to plan and execute comprehensive content strategies while analyzing data to drive continuous improvement.

Who We Are

About the Opportunity

What You’ll Be Doing

• Lead the research and product design efforts for our DEX aggregator, delivering comprehensive Product Requirement Documents (PRD), prototypes, and associated documentation.
• Collaborate closely with cross-functional teams, including market, operations, UI/UX, R&D, and testing, to drive the successful implementation and launch of the DEX aggregator project.
• Manage the entire product life cycle, developing and monitoring data analysis indicators. Regularly analyse daily data to derive insights and optimize product performance.

What We Look For In You

• Bachelor's degree or higher, with more than 5 years of professional product management experience in crypto industry.
• Demonstrated experience in web3, DeFi, Swap, and Bridge technologies. Previous exposure as an experienced user of DeFi ecosystem is highly desirable.
• Proficient in English and Chinese, with effective communication skills for interacting with overseas colleagues and users in both languages.
• Strong ownership mentality and effective project management skills.
• Key Competencies: Project management, keen sense of user experience, familiarity with user growth strategies, and a deep understanding of Web3 and DeFi ecosystems.

Perks & Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!

#LI-MX1

#LI-ONSITE

Who We Are

About the Opportunity

What You’ll Be Doing

• Lead the research and product design efforts for our DEX aggregator, delivering comprehensive Product Requirement Documents (PRD), prototypes, and associated documentation.
• Collaborate closely with cross-functional teams, including market, operations, UI/UX, R&D, and testing, to drive the successful implementation and launch of the DEX aggregator project.
• Manage the entire product life cycle, developing and monitoring data analysis indicators. Regularly analyse daily data to derive insights and optimize product performance.

What We Look For In You

• Bachelor's degree or higher, with more than 5 years of professional product management experience in web3 industry.
• Demonstrated experience in web3, DeFi, Swap, and Bridge technologies. Previous exposure as an experienced user of DeFi ecosystem is highly desirable.
• Proficient in English and Chinese, with effective communication skills for interacting with overseas colleagues and users in both languages.
• Strong ownership mentality and effective project management skills.
• Key Competencies: Project management, keen sense of user experience, familiarity with user growth strategies, and a deep understanding of Web3 and DeFi ecosystems.

Perks & Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!

Disclaimer: Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.

#LI-MX1

#LI-ONSITE

Who We Are

Who We Are

Who We Are

Who We Are

The Trade Desk’s APAC Marketing team plays a key role in driving demand generation, brand engagement, and marketing impact across the region. We are seeking an APAC Campaign Operations & North Asia Marketing Manager to support campaign execution across APAC while also leading North Asia focused marketing initiatives. Based in Shanghai or Hong Kong, this role will work closely with the regional digital marketing team, external agency partners, and local country teams to ensure campaigns are executed efficiently while also driving strategic marketing initiatives within North Asia markets.

WHAT YOU’LL DO:

• Support the operational execution of APAC digital marketing campaigns by coordinating campaign setup, managing campaign assets, and working closely with agency partners to ensure campaigns are launched smoothly and on time.
• Partner with the APAC digital marketing team to support campaign planning and media plan development, helping operationalize campaign strategies across channels and markets.
• Act as a key liaison with regional marketing agencies to coordinate campaign execution, manage timelines, and ensure campaign requirements and assets are delivered accurately.
• Support negotiations and coordination with media partners, particularly within China, helping structure direct media partnerships and activation plans with local trade media
• Help build and operationalize media plans for regional campaigns, including identifying appropriate channels, negotiating partner placements, and ensuring campaigns align with regional objectives.
• Lead and drive North Asia focused marketing initiatives or single country projects from concept through execution in partnership with local sales and marketing stakeholders.
• Identify and activate relevant media partners, channels, and marketing opportunities across North Asia markets, with a strong focus on the China media ecosystem.
• Coordinate campaign localization across APAC markets including translation workflows, asset reviews, and ensuring localized materials are ready for activation.

WHO YOU ARE:

• 5+ years of experience in digital marketing, demand generation, or campaign management.
• Strong familiarity with the digital media landscape in China, including experience planning and launching campaigns across platforms such as WeChat, Baidu, Douyin, Youku, Tencent, and other local partners.
• Experience negotiating and activating direct media partnerships within China, including working with publishers or platform partners to structure campaign placements and media plans.
• Hands-on experience executing digital campaigns across global platforms such as LinkedIn, Meta, and Google Search.
• Experience collaborating with marketing agencies and coordinating campaign execution across multiple stakeholders and markets.
• Strong project management skills with the ability to manage multiple campaigns and timelines simultaneously.
• Excellent communication and collaboration skills with the ability to work effectively across regional teams.
• Strong attention to detail and ability to ensure campaigns are executed accurately and efficiently.

THE ROLE 
We are looking for a high-performing, hunter-mentality Sales Manager to drive the growth of our new logistic business. Your mission is to acquire brand customers and direct retailers, convincing them to migrate their supply chain and fulfillment operations to our platform. This is a "zero-to-one"; sales role where you will define the sales pitch, identify high-potential leads, and close deals that directly impact our revenue and network scale.

KEY RESPONSIBILITIES 

• Customer Acquisition: Proactively identify, reach out to, and sign high-growth brands and direct retailers as QLS partners.
• Selling: Understand the unique supply chain pain points of prospective clients articulate how QLS’s M2C model and automated logistics technology can solve them.
• Lead Generation: Build and manage a robust sales pipeline through cold outreach, networking, and industry events across the APAC and global retail sectors.
• Pitch Proposal: Develop and deliver compelling sales presentations and commercial proposals that highlight QLS’s value proposition (speed, cost-efficiency, and tech-integration).
• Contract Negotiation: Lead the commercial negotiation process, including pricing structures, Service Level Agreements (SLAs), and legal terms.
• Market Intelligence: Stay ahead of logistics trends and competitor offerings to refine our go-to-market strategy and pricing models.
• Cross-functional Collaboration: Work closely with the Operations and Onboarding teams to ensure a smooth transition for new clients

QUALIFICATIONS

• Experience: 5–8+ years of B2C, B2B sales or business development experience, ideally within Logistics, Freight Forwarding, E-commerce Platforms, or Supply Chain SaaS.
• Proven Track Record: A history of exceeding sales targets and successfully acquiring mid-to-large scale brand/retailer accounts.
• Network: An existing network of contacts within the retail, fashion, or consumer goods industry in Greater China or the APAC region is a significant plus.
• Communication: Exceptional storytelling and negotiation skills. Ability to influence C-level executives and supply chain heads.
• Language: Bilingual in English and Mandarin is essential for engaging both international brands and regional stakeholders.
• Mindset: Entrepreneurial, resilient, and comfortable with the ambiguity of a fast-growing startup. You are a self-starter who doesntwait for a playbook to be written

THE ROLE

Sourcing Manager - Intimates/Lounge/Swim (HK/China)

RESPONSIBILITIES:

• Scout for vendor partners in China/Hong Kong who can manufacture high quality Intimates/Lounge/Swim with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding a redundant supplier base  improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Manage capacity at a supplier and style level to keep pace with company growth and scale
• Material Sourcing: Resource in speed any materials that can effectively improve product cost, quality and speed as options for scaling order. Have experience negotiating with suppliers throughout the supply chain from T1 to T2 & T3 (as needed)  mill/ vendor partners.
• Open costing expertise: Have solid open costing breakdown experience from brand or manufacturer side to build a clear strategy for costing negotiations; able to construct a validated cost structure/ template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3000 ft involving a diverse set of stakeholders from different functions and nationalities.  Be willing to be scrappy at times to improve on existing ways of working and redefining new processes and SOP for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 year + sourcing and merchandising experience in Intimates/Lounge/Swim categories with high-end national brands in the United States & Europe specifically in Intimates/Lounge/Swim
• Consumer focused and ambitious individual providing strategic leadership and act as a role model in business with self assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.

Who We Are

Who We Are

Who We Are

CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We’re industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.

We are an international company that cares about culture and diversity. Our group is headquartered in Hong Kong and has offices in Los Angeles, Seoul, Shanghai, Taipei, Tokyo and our team comes from 27+ nationalities.

We stand up for what we believe in by supporting causes that matter to us and our global community. At CASETiFY, we embrace diversity and inclusivity. As an equal opportunity employer, we encourage applicants from all backgrounds to apply. We are also committed to sponsoring work visas on behalf of qualified candidates if necessary.

Purpose of Position

• CASETiFY is seeking a data-savvy Global Influencer Marketing Manager to spearhead our creator partnerships worldwide. This role combines deep cultural fluency in Western markets with strong analytical capabilities to drive full-funnel influencer marketing initiatives.
• The ideal candidate will be operationally excellent with the ability to lead and scale our UGC and gifting programs globally. This role is high-volume and process-heavy, requiring strong operational rigor, speed, and systems management to execute creator partnerships at scale. They thrive in fast-paced environments, can build and optimize workflows for efficiency, and have experience managing agency/vendor relationships alongside in-house execution. While the initial focus is on UGC and gifting operations, the role may expand in scope as the influencer marketing function grows.

Job Description

• Lead global influencer strategy with particular emphasis on US market trends and Western pop culture movements
• Lead and mentor a team of influencer marketing professionals, fostering an environment of growth, collaboration, and excellence in execution
• Stay ahead of creator economy trends, platform shifts, and cultural moments relevant to Western markets
• Own influencer marketing budget allocation and ROI measurement across markets
• Establish standardized processes and best practices for influencer partnerships across all regions
• Partner with the Data Analytics team to develop and implement comprehensive full-funnel measurement frameworks
• Build attribution models to understand influencer impact across the customer journey
• Identify and cultivate relationships with ideal influencer partners, ensuring authentic content delivery that enhances the brand's presence
• Oversee high-impact partnerships with top-tier influencers and media networks, including contract negotiations and performance optimization
• Partner with cross-functional teams (Product Marketing, Creative, Social Media) on integrated campaigns
• Provide regular reporting on campaign performance, ROI, and EMV to stakeholders
• Build systems to maintain strong relationships with existing influencers and agencies
  
  

Requirement

• 6+ years of experience specifically in influencer marketing/creator partnerships (agency or in-house)
• Bachelor's Degree in Marketing, Communications, or related field
• Proven track record of building and managing high-performing influencer marketing teams
• Proven track record managing high-volume, process-heavy programs (UGC, gifting, seeding, etc.)
• Strong operational and project management skills with the ability to build scalable systems
• Experience managing agencies, vendors, cross-functional collaboration, and stakeholder management
• Data-driven mindset with the ability to track, measure, and optimize program performance
• Strong communication skills and ability to work cross-functionally, with excellent organizational skills and attention to detail
• Ability to thrive in a fast-paced environment with multiple deadlines and competing priorities
• Excellent grasp of Gen Alpha, Gen Z, and Millennial consumer behavior in Western markets

THE ROLE

Sourcing Manager - Men's Outerwear (SEA)

RESPONSIBILITIES:

• Scout for vendor partners in China/Hong Kong or SEA who can manufacture high quality Men's Outerwear products with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding a redundant supplier base  improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Manage capacity at a supplier and style level to keep pace with company growth and scale
• Material Sourcing: Resource in speed any materials that can effectively improve product cost, quality and speed as options for scaling order. Have experience negotiating with suppliers throughout the supply chain from T1 to T2 & T3 (as needed)  mill/ vendor partners.
• Open costing expertise: Have solid open costing breakdown experience from brand or manufacturer side to build a clear strategy for costing negotiations; able to construct a validated cost structure/ template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3000 ft involving a diverse set of stakeholders from different functions and nationalities.  Be willing to be scrappy at times to improve on existing ways of working and redefining new processes and SOP for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 year + sourcing and merchandising experience in Men’s apparel categories with high-end national brands in the United States & Europe specifically in Men's Outerwear. 
• Consumer focused and ambitious individual providing strategic leadership and act as a role model in business with self assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.

CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We’re industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.

We are an international company that cares about culture and diversity. Our group is headquartered in Hong Kong and has offices in Los Angeles, Seoul, Shanghai, Taipei, Tokyo and our team comes from 27+ nationalities.

We stand up for what we believe in by supporting causes that matter to us and our global community. At CASETiFY, we embrace diversity and inclusivity. As an equal opportunity employer, we encourage applicants from all backgrounds to apply. We are also committed to sponsoring work visas on behalf of qualified candidates if necessary.

Purpose of Position

• We are seeking a passionate and experienced Marketing Manager to join the Co-Lab Marketing team. This role is responsible for owning the end-to-end marketing plan for every Co-Lab launch from strategy and creative development through to execution and post-mortem. The Marketing Manager will shape the annual Co-Lab marketing strategy and build the Co-Lab marketing playbook and processes from the ground up, and serve as the key marketing counterpart to the Business Development team. This role will collaborate closely with BD, Creative, Design, Growth Marketing, Influencer Marketing, Ecomm, and external creative agencies to deliver high-impact partnership launches that drive brand heat and commercial results.
• The ideal candidate is a strategic yet hands-on marketer with strong project management instincts and the ability to operate across multiple workstreams simultaneously. You should have deep experience in campaign development, digital marketing, and agency management, with a proven ability to translate business objectives into compelling launch plans. A passion for CASETiFY products, pop culture, and the intersection of tech and lifestyle is essential.
  
  

Job Description

Strategy & Planning

• Shape the annual Co-Lab marketing strategy in partnership with the Co-Lab Marketing Director, defining priorities, investment allocation, and KPIs across the full calendar of launches.
• Build and continuously refine the Co-Lab marketing playbook and processes from the ground up, establishing scalable frameworks for launch planning, execution, and measurement.
• Develop the marketing plan for most Co-Lab launches, including the marketing plans, master execution roadmap, and go-to-market narrative.

Marketing

• Own the growth / media plan and paid media strategy for Tier 1 launches, working with internal teams and media partners to maximise reach, engagement, and conversion.
• Write the brief for the Paid IM team on Face of Campaign activations, defining KOL profile, selection criteria, and campaign objectives.
• Lead external creative agency management end-to-end from briefing and creative direction to shoot oversight and final asset delivery.
• Oversee the development of marketing copies, translations, and all campaign messaging to ensure alignment with CASETiFY's brand voice and the partner's IP guidelines.

Cross-Functional Coordination & BD Partnership

• Serve as the day-to-day marketing partner to the Business Development team attending their planning meetings, tracking the Co-Lab pipeline, and ensuring marketing readiness across upcoming launches.
• Drive cross-functional coordination with Design, Retail Design, BD, and other internal stakeholders to ensure seamless execution from product development through to in-store and digital launch.
• Own the toolkit and asset management process, ensuring all teams and markets have timely access to the right creative assets.
• Manage timeline and cross-functional coordination across all workstreams, proactively flagging risks and resolving bottlenecks.

Team Management

• Manage and mentor Marketing Associate(s), overseeing their output across marketing plans, launch plans, marketing copies and translations, toolkit and asset management, timeline coordination, creative agency briefing and management, growth / media plans, Paid IM and UGC & Gifting briefs, cross-functional coordination, and post-mortem support.

Requirement

• Bachelor's Degree or equivalent in a relevant field.
• 6+ years of direct relevant marketing experience, preferably with a focus on campaign development.
• Experience managing external creative agencies, including briefing, creative direction, and production oversight.
• Strong understanding of paid media strategy, influencer marketing, and KOL-driven campaigns.
• Comfortable with oral and written communication, including meeting facilitation with cross-functional partners and persuasive presentations to leadership.
• Experience in project management with the ability to manage multiple concurrent launches across cross-functional teams.
• Experience collaborating with data & insights teams to derive actionable insights.
• Proven track record of integrating into learning and leading in new cultural settings (international, industry, etc.)
• Highly consumer-obsessed, passionate about tech & lifestyle consumer goods.
• Wants to be part of a collaborative team environment across all levels of an organization.
• Curiosity, patience, and the ability to be comfortable working in ambiguity.

CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We’re industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.

We are an international company that cares about culture and diversity. Our group is headquartered in Hong Kong and has offices in Los Angeles, Seoul, Shanghai, Taipei, Tokyo and our team comes from 27+ nationalities.

We stand up for what we believe in by supporting causes that matter to us and our global community. At CASETiFY, we embrace diversity and inclusivity. As an equal opportunity employer, we encourage applicants from all backgrounds to apply. We are also committed to sponsoring work visas on behalf of qualified candidates if necessary.

Purpose of Position

• CASETiFY is seeking an entrepreneurial, creative, and passionate Growth Marketing Manager - Google to join our Growth team. As the ideal candidate, you will hit the ground running, thrive in a fast-paced environment, and be detail-oriented. You are a self-starter and team player who can quickly identify opportunities to create procedures that increase efficiencies, scalability, and effectiveness.
• You will lead our Google performance engine. You are responsible for developing and implementing a comprehensive Google marketing strategy that aligns with our global business goals. You will drive the execution of advanced bidding strategies (including Performance Max), search intent optimisation, and visual storytelling across YouTube to maximise ROAS and long-term ROI.

Job Description

• Global Strategy & Execution: Develop and execute an end-to-end Google performance strategy across Search, Performance Max (PMAX), Display, and YouTube to drive new customer acquisition and brand equity on a global scale.
• Account Management: Oversee the day-to-day operations of large-scale, multi-country Google Ads accounts, including campaign structure, budget pacing, and bid management.
• Optimization & Testing: Lead a rigorous, continuous A/B testing roadmap for ad copy, landing pages, and audience signals to identify growth levers and improve conversion rates.
• Data-Driven Insights: Analyze complex user data and GA4 insights to provide actionable feedback on marketing efficiency. Monitor country-specific performance to identify regional growth opportunities or inefficiencies.
• Creative Collaboration: Partner closely with the Creative and Content teams to produce high-performing visual assets for YouTube and the Google Display Network, ensuring all content meets both brand aesthetic standards and performance KPIs.
• Performance Scaling: Stay ahead of industry trends and Google’s product roadmap (Alpha/Beta features) to maintain a competitive edge and scale CASETiFY’s presence globally.
  
  
  

Requirement

• Bachelor's Degree or above in Business, Marketing, or a related discipline
• 6+ years in digital marketing with a minimum of 3 years of hands-on experience in Google Ads, managing significant budgets for premium consumer brands.
• Deep expertise in Google Merchant Center, Search Ads 360, and GA4. Experience with Performance Max (PMax) is highly preferred.
• Strong command of Microsoft Office and Google Workspace.
• Experience with SQL and Tech skills is a plus.
• Exceptional written and visual communication skills, with the ability to influence senior stakeholders and cross-functional partners.
• You thrive in fast-paced, "startup-to-scaleup" environments and are passionate about design, tech accessories, and the lifestyle industry.

Perks & Benefits

• Competitive total compensation package
• L&D programs and education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowance
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!

Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.