About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Five-day work week, hybrid work arrangement or fully remote work set-up (depending on the location)
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

MoneyHero Group (MHG) is hiring a Product Design Lead who is an equal parts product thinker, systems designer, and AI-powered creator. You’ll shape intuitive, high-performing experiences that help millions across Singapore, Hong Kong, the Philippines, and Taiwan make smarter financial decisions.

As part of a lean, high-velocity design team, you won’t just design interfaces - you’ll shape product strategy, challenge assumptions, and use AI tools to supercharge how fast we ideate, validate, and ship. You’ll move fluidly between deep product work and rapid campaign execution, bringing first-principles thinking and an obsession with user outcomes to every problem.

The Lead, Product Design will be responsible for:

Product Design & Execution: 

• Design end-to-end product experiences - from problem framing and conceptual exploration to polished UI, prototypes, and developer-ready specs.
• Use AI copilots as leverage, integrating tools like Claude, ChatGPT and Figma AI to ideate, generate flows, run UX writing, produce variants, analyze research, and accelerate production work.
• Prototype rapidly to test hypotheses early, influence product direction, and align cross-functional teams.
• Collaborate with product managers to shape problem statements, sharpen requirements, and bring clarity through design thinking and user-centered reasoning.
• Own UX/UI for multiple markets and verticals, creating experiences across credit cards, loans, insurance, and more.
• Design for conversion across both core product flows and growth surfaces = campaign pages, microsites, and high-impact landing experiences.
• Apply and evolve our Figma design system, ensuring consistency, accessibility, and scalability across platforms.
• Integrate insights from analytics, experimentation, and user feedback to iterate and continuously improve user journeys.
• Partner closely with engineers to ensure design intent carries through implementation and contribute to QA when needed.
• Introduce, champion, and document AI-accelerated design practices to help the team work smarter, faster, and with higher quality. 

Leadership & People Management:

• Lead and inspire a small team of 2 Product Designers, providing the mentorship and guidance necessary to elevate their technical skills and creative thinking.
• Deliver clear, actionable feedback and coach team members on how to navigate complex stakeholder requirements without compromising on design quality.
• Actively support individual career growth by coaching designers in their craft, helping them refine their processes and expand their impact.
• Establish high standards for design output by empowering the team to deliver user-centric solutions that meet both business goals and technical constraints.
• Act as a core thought partner to senior leadership across Product, Data, and Engineering to bridge the gap between user experience and technical feasibility.

In this role, we are looking for someone with:

• 7+ years of experience in UX/UI or product design, with a portfolio showcasing both product features and marketing or growth work.
• 2–3 years of leadership experience in leading design initiatives or small teams.
• Proficient in Figma, with experience working with component libraries and modern design systems.
• Strong understanding of interaction design, responsive layouts, and UX best practices.
• Comfortable using AI tools as core extensions of your workflow, from ideation to production.
• Bonus: Working knowledge of HTML, CSS, JavaScript, or familiarity with engineering workflows.
• Fluent in English; Mandarin or Cantonese is a plus.

You’ll fit right if you have:

• A strong product mindset and a bias toward shipping meaningful impact—not just making screens look good.
• A first-principles approach to problem-solving and the ability to influence PMs and stakeholders through clear reasoning, structured thinking, and evidence-backed design decisions.
• Experience designing high-conversion, consumer-facing web or mobile experiences.
• Comfort context-switching between deep product work and fast-turnaround campaign or growth projects.
• Natural curiosity and enthusiasm for pushing the boundaries of what AI can enable in modern product design.
• Excellent communication and collaboration skills - especially when working with remote and cross-functional teams. 

#MoneyHeroGroup #LI-BP1 #LI-Hybrid #LI-Remote

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

What We Offer 
You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

We are looking for a detail-oriented and execution-driven People Operations Specialist based in Hong Kong to support payroll, HR operations and Workplace experience for Hong Kong and Taiwan. This role plays a key part in ensuring payroll accuracy, compliance with local regulations, and delivering a great employee experience. You’ll also support local office administration and collaborate on regional People & Talent initiatives.

The Senior Associate, People Operations will be responsible for:

Payroll & Compliance (Hong Kong & Taiwan)

• Manage end-to-end payroll processes for Hong Kong, ensuring timely and accurate execution in collaboration with internal stakeholders and payroll vendors.

• Oversee monthly payroll processing, including salary, allowances, statutory deductions, and off-cycle payments, ensuring accuracy and confidentiality.

• Maintain and update employee payroll data in line with HK and TW statutory requirements, ensuring alignment between HR systems and payroll records.

• Administer statutory filings and contributions in compliance with:

• Hong Kong: MPF, IRD, Employment Ordinance requirements

• (Good to have) Taiwan: Labour Insurance, National Health Insurance, Tax Bureau requirements

• Process final payments for resigning employees, including salary, leave encashment, and tax clearance where required.

• Respond to employee payroll and tax-related queries in accordance with the SLA promptly and professionally.

Employee Lifecycle Support

• Prepare and maintain accurate employee records, offers, contracts, and related documentation in Workday, ensuring data integrity and timely updates across the employee lifecycle.

• Manage and process work pass applications, renewals, and cancellations in accordance with country regulations.

• Coordinate end-to-end onboarding and offboarding processes, including working with IT for access setup, workspace allocation, equipment distribution/return, and orientation coordination to ensure a smooth employee experience.

• Assist in the administration of probation reviews, contract amendments, internal transfers, and other employment changes, including preparation of relevant letters and system updates.

• Ensure all statutory and compliance-related filings are submitted accurately and on time, including documentation for audits or regulatory requirements.

• Provide operational support during performance review cycles, including data consolidation, system input, and coordination with managers and HRBPs for compensation planning and employee movement tracking.

• Address employee questions and concerns, ensuring accurate information and positive employee experience.

Office and Facilities Management  (Hong Kong )

• Manage day-to-day office needs: pantry, stationery, courier, and vendor coordination

• Liaise with building management for facilities, security, and maintenance

• Support internal events and office activities in collaboration with regional teams

Benefits & Insurance

• Assist employees with enrolment, changes, and claims related to company-sponsored insurance plans, wellness programs, and other employee benefits, ensuring clear communication and timely support.

• Maintain accurate records of benefits eligibility, entitlements, and utilization in accordance with local regulations and internal policies for both Hong Kong and Taiwan.

• Liaise with insurance brokers, third-party administrators, and wellness vendors to resolve claims-related queries, track service issues, and enhance employee experience.

• Monitor benefit plan usage, flag anomalies, and support periodic reviews to ensure competitiveness, compliance, and operational efficiency.

• Provide guidance to employees on benefit offerings and assist with documentation required for claims or benefit updates.

HR Systems & Data Management

• Maintain accurate and up-to-date employee data in Workday, ensuring consistency across platforms by aligning changes with external systems.

• Drive improvements in data accuracy and process efficiency by reducing reliance on manual trackers and promoting automation and standardized workflows.

• Support internal and external audits, compliance checks, and HR reporting requirements by ensuring documentation and records are properly organized, complete, and accessible.

• Collaborate with relevant stakeholders to identify system gaps and support continuous process improvement initiatives across the employee lifecycle.

• Ensure confidentiality and data protection protocols are strictly followed in handling employee information.

In this role, we are looking for someone with:

• 2-3 years of experience in HR operations or payroll, ideally in a regional or cross-border role

• Solid knowledge of HK payroll, tax and statutory filings

• Strong proficiency in Gsuite, Excel, including use of formulas, pivot tables, and functions for reconciliation and reporting

• Hands-on experience with HRIS systems (Workday preferred) and spreadsheet tools

• Strong attention to detail, organization skills, and ability to multitask

• Excellent communication skills and comfort working across teams and time zones

• A proactive, service-oriented mindset with a focus on continuous improvement

#MoneyHero #LI-BP1 #LI-Hybrid

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

MoneyHero is looking for a highly motivated and customer-oriented individual to join our Customer Operations team as a Customer Service Executive. This role primarily involves handling customer inquiries and providing excellent service to our Hong Kong customer base through email, chat and phone support channels. The ideal candidate will have strong written Cantonese communication skills, a passion for problem-solving, and a commitment to customer satisfaction.

The Executive, Customer Service will be responsible for:

• Promptly and accurately respond to customer inquiries via email, chat and phone platforms.
• Effectively resolve customer issues and complaints to ensure a positive customer experience. 
• Provide clear and concise information about MoneyHero's products and services.
• Escalate complex inquiries or complaints to the appropriate department or supervisor.
• Maintain accurate records of customer interactions and inquiries.
• Adhere to company policies and procedures regarding customer service.
• Contribute to the development and improvement of customer service processes.
• Collaborate with team members to achieve department goals and objectives.

In this role, we are looking for someone with:

• Fluency in written and spoken Hong Kong's Cantonese is mandatory.
• Good written and verbal communication skills in English.
• Minimum of 1 year of experience in a customer service role, specifically handling email and chat inquiries.
• Proficiency in using customer service software and tools.
• Strong problem-solving and critical thinking skills.
• Ability to multitask and prioritize tasks effectively.
• Excellent attention to detail and accuracy.
• Positive and professional attitude.
• Ability to work independently and as part of a team.

Good to have:

• Familiarity with Hong Kong’s financial services industry.
• Experience using Zendesk as ticketing tool

#MoneyHeroGroup #LI-RR1 #LI-Remote

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The Procurement team plays a critical role in sourcing and managing digital rewards across key Asia markets.  We ensure a strong, competitive catalog of incentives by partnering with leading brands, platforms and retailers, enabling the business to deliver compelling rewards to customers at optimal cost and value.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

We are seeking a Senior Associate, Procurement to lead sourcing, negotiation, and supplier management for digital rewards across Singapore, Hong Kong, Taiwan and the Philippines. This role is focused on building a high-quality, market-relevant rewards portfolio by securing competitive commercial terms with global brands, digital platforms and regional partners.  The ideal candidate brings strong regional procurement experience across digital rewards ecosystems, including e-vouchers, gift cards, loyalty currencies (i.e. miles) and digital assets (i.e. stablecoins).

The Senior Associate, Procurement will be responsible for:

Strategic Sourcing (Digital Rewards)

• Develop and execute procurement strategies for digital rewards, ensuring competitive pricing and strong market relevance.

Supplier Negotiation & Management

• Lead commercial negotiations with global brands, digital platforms, and regional partners to secure best-in-class pricing, margins, and exclusive offers.  Build and maintain long-term supplier relationships.

Market & Category Expansion

• Identify and onboard new digital reward partners to expand and localize the rewards catalog across target markets, ensuring alignment with customer preferences.

Regional Procurement Optimization

• Drive procurement KPIs including cost savings, margin improvement, supplier performance, and contract optimization across all four markets.

Cross-functional Collaboration

• Partner closely with the marketing, product, and finance teams to align reward sourcing with campaign needs, customer demand, and business objectives.

Procurement Operations & Governance

• Ensure accurate documentation of procurement activities, including contracts, pricing structures, and supplier performance tracking.  Maintain compliance with internal procurement policies.

Project Management

• Lead the evaluation and onboarding of new digital reward platforms and design, implement, and standardize procurement processes to support these initiatives.

In this role, we are looking for someone with:

• 3-5 years of procurement experience, preferably in digital rewards, e-commerce, fintech, or loyalty programs.
• Proven track record in negotiating with regional or global brands for digital products (i.e. Apple, Grab, Telco, or e-wallet platforms)
• Strong network of suppliers across Singapore, Hong Kong, Taiwan and the Philippines.
• Experience managing multi-market procurement strategies and supplier portfolios.
• Demonstrated ability to drive cost efficiency, margin improvement, and supplier performance.
• Strong analytical and problem solving skills with a data driven approach.
• Excellent stakeholder management and communication skills across cross-functional teams.

#MoneyHero #LI-RR1 #LI-Remote

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025..

The People & Talent team consists of passionate and driven individuals looking to make a positive impact within the organisation's culture, talent and people experience. We offer a diverse, flexible and international working environment where you can grow and develop your career while solving interesting problems every day.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

As a Talent Acquisition Partner, you won’t just fill roles, you’ll be a strategic advisor to the business. You will own the end-to-end hiring journey, leveraging data-backed market intelligence and innovative sourcing to secure top-tier talent. 

This is a high-visibility role, based in Malaysia, where you will drive recruitment excellence and act as a brand ambassador across Southeast Asia.

The Talent Acquisition Partner will be responsible for:

• Strategic Advisory: Lead 360-degree intake sessions and use market mapping to design cost-efficient, data-driven strategies for diverse, top-tier talent.
• End-to-End Ownership: Manage the full recruitment lifecycle, from innovative sourcing and process design to complex offer negotiations.
• Active Sourcing: Build robust talent pipelines by proactively sourcing through social platforms, professional networks, and employee referrals.
• Recruitment Excellence: Support and lead strategic projects, drive hiring best practices group-wide, and deliver data-driven insights to business leaders.
• Employer Branding: Drive employer branding initiatives and coach hiring managers on objective, unbiased assessment techniques.
• Candidate Experience & Excellence: Deliver a high-touch candidate journey that prioritises engagement and serves as a direct extension of our brand identity.

In this role, we are looking for someone with:

• Proven Expertise: 2-3 years recruitment experience - Agency or In-house/RPO backgrounds.
• Regional Insight: Deep knowledge of Southeast Asia hiring best practices and the regulatory landscape.
• Sourcing Specialist: A high-level direct sourcer with a proven track record of headhunting passive talent.
• Strategic Communicator: Exceptional ability to influence and engage stakeholders across all seniority levels.
• Adaptable & Driven: Thrive in a fast-paced environment, managing high-volume requisitions with precision and a focus on exceeding expectations.
• Bilingual Capability: Fluency in English, Mandarin, and Cantonese is highly preferred to effectively partner with our teams in Singapore, Hong Kong, Philippines, and Taiwan.

#LI-Remote
#MoneyHeroGroup
#LI-AK1

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The Rewards Operations Team plays a critical role in ensuring the seamless and timely delivery of rewards and incentives to our valued customers. As a member of the Rewards Operations Team, you will be responsible for managing the end-to-end process of reward fulfillment, maintaining inventory, and providing exceptional customer service.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Five-day work week, Remote working arrangement
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

The Associate, Rewards Operations will play a crucial role in ensuring our customers receive their rewards efficiently and effectively. You will be responsible for managing the end-to-end fulfillment process, from coordinating with the procurement team to handling customer inquiries and resolving issues. This role requires a meticulous eye for detail, excellent organizational skills, and a customer-centric mindset.

The Associate, Rewards Operations will be responsible for:

• Support the end-to-end rewards fulfillment process, ensuring timely and accurate delivery of rewards to customers.
• Build and maintain relationships with vendors and redemption centers, ensuring timely delivery and quality of rewards.
• Track and update inventory levels, flagging low stock and supporting the Procurement team to maintain adequate supply.
• Collaborate with the Customer Service team to address inquiries and resolve escalations related to reward fulfillment within SLAs.
• Maintain fulfillment performance data and assist in generating reports to provide operational insights.
• Assist in identifying areas for optimization to enhance efficiency and customer satisfaction.
• Ensure fulfillment processes align with company policies and applicable regulations.
• Work with teams such as procurement, marketing, and customer service to ensure smooth operations.
• Provide support for weekly team updates, KPI tracking, and resolving blockers as needed.

In this role, we are looking for someone with:

• Experience: Minimum of 1-2 years of  experience in business administration, operations, or a related field.
• Fluency in written and spoken Hong Kong Cantonese is a must to work with local stakeholders in Hong Kong, along with strong English communication skills.
• Strong Microsoft Excel and Google Sheets skills to handle data
• Strong organizational and project management skills.
• Excellent communication and interpersonal abilities.
• Experience in using fulfillment and inventory management software.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Customer-focused with a commitment to delivering exceptional service.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Proven ability to work independently and remotely, with strong self-discipline and time management skills.
• Embraces a startup culture and thrives in a fast-paced environment, taking initiative and ownership of tasks.
• Highly organized with meticulous attention to detail.
• Excellent verbal and written communication skills.
• Collaborative and flexible approach to work, able to contribute effectively as part of a team.
• Effective problem-solving skills, including decision-making, time management, and prioritization.

#MoneyHeroGroup #LI-RR1 #LI-Remote

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The Insurance team is dedicated to empowering consumers in Asia by delivering a seamless and user-friendly digital platform. Our goal is to enable individuals to confidently and independently select the insurance coverage that suits their needs, ensuring they receive the protection they deserve. We focus on making our approach to customers relevant, actionable, and rewarding, creating a trusted space where individuals can make informed decisions about their insurance. Join our team and contribute to making insurance accessible and beneficial for all, while engaging in dynamic and rewarding challenges every day.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

As an Insurance Operations Senior Executive, you will oversee the day-to-day operations of the brokerage firm to ensure efficient and effective service delivery to clients. You will be responsible for managing administrative processes, implementing and improving operational policies and procedures and coordinating activities across various departments. The role requires strong organizational skills, attention to detail, and a comprehensive understanding of insurance brokerage operations.

The Senior Executive, Insurance Operations will be responsible for:

• Oversee and manage the day-to-day operations of the brokerage firm, ensuring seamless execution across all operational functions
• Develop, implement, and continuously improve operational policies, procedures, and workflows to drive efficiency, scalability, and regulatory compliance
• Conduct regular operational gap analyses to identify inefficiencies, bottlenecks, and areas for improvement, and lead initiatives to address them
• Perform preliminary product line analysis to evaluate market relevance and profitability, translating findings into actionable operational and business strategies
• Collaborate with internal stakeholders to provide operational guidance, resolve issues, and support cross-functional initiatives
• Build and maintain effective relationships with external partners, insurers, and vendors to ensure smooth and compliant operations
• Monitor industry trends, regulatory developments, and best practices in insurance brokerage, proactively incorporating relevant insights into operational planning
• Prepare and present data-driven operational reports, performance analyses, and recommendations

In this role, we are looking for someone with:

• Bachelor's degree in Business Administration, Finance, or related field required
• A minimum of 2 to 3 years of experience in insurance operations or related field
• Possession of CMFAS certifications (BCP, PGI, and/or CGI)
• Independent, strong analytical and problem-solving skills
• Proficiency in Microsoft Office Suite, particularly Microsoft Excel and Google Sheet

Good to have:

• Strong understanding of insurance industry regulations, compliance requirements, and operational best practices.
• Additional CMFAS certifications (M5, M9, M9A, and/or HI) is preferred

#MoneyHeroGroup #LI-RR1 #LI-Hybrid

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

This is a strategic leadership role responsible for steering a multi-disciplinary team covering both Banking and Insurance operations for the Hong Kong market. Manager, Customer Service transcends day-to-day supervision to focus on operational excellence, regulatory compliance, and the digital transformation of customer touchpoints. You will be responsible for defining the service strategy, ensuring seamless delivery for Hong Kong-based customers, and integrating advanced AI solutions to scale efficiency.

The Manager, Customer Service will be responsible for:

Strategic Leadership & Regional Management

• Direct and manage high-performance teams dedicated to Banking and Insurance customer operations, ensuring alignment with Hong Kong’s unique market demands.
• Define and exceed advanced departmental KPIs including CSAT, Response Time, and Resolution Time, while balancing operational costs and service levels.
• Lead the recruitment, professional development, and succession planning for Senior Representatives.
• Act as the primary liaison between Customer Operations and senior leadership in Marketing, Commercial, and Operations to drive cross-functional initiatives.

Customer Service Strategy & Operations:

• Develop, implement, and continuously refine customer service strategies, policies, and standard operating procedures (SOPs) to optimize efficiency and elevate customer satisfaction across all touchpoints.
• Ensure all customer interactions and internal SOPs strictly adhere to Hong Kong regulatory standards, including HKMA and Insurance Authority (IA) guidelines
• Oversee and monitor all customer service channels, including inbound and outbound phone calls, email correspondence, live chat, and social media interactions, ensuring timely, accurate, and empathetic resolution of customer inquiries, issues, and complaints.
• Oversee end-to-end insurance support processes, including policy inquiries, premium collection assistance, and coordination with claims departments for expedited resolution
• Implement quality assurance processes to maintain high standards of service delivery and adherence to company guidelines.

AI Chatbot Implementation & Automation:

• Lead the strategic roadmap for AI chatbot and automation integration, specifically focusing on NLP capabilities for Cantonese and English.
• Analyze automation rates and customer sentiment to shift routine inquiries toward self-service, allowing agents to focus on high-value advisory tasks.
• Collaborate closely with Chatbot Team to define chatbot functionalities, design conversational flows, and integrate the chatbot seamlessly into existing customer service platforms.
• Analyze chatbot performance metrics, identify areas for improvement, and iterate on chatbot responses and capabilities to maximize automation rates and improve customer experience.

Customer Experience Enhancement:

• Proactively analyze customer feedback, sentiment, and service data to identify root causes of issues, emerging trends, and opportunities for continuous improvement in service delivery and overall customer experience.
• Champion the voice of the customer within the organization, collaborating cross-functionally with departments such as Operations, Marketing, Commercial, Product, and Engineering to address systemic customer concerns and drive product/service enhancements.

Knowledge Management & Escalation:

• Ensure the team is fully up-to-date on all MoneyHero products, services, policies, and regulatory requirements to provide accurate, comprehensive, and compliant support to customers.
• Serve as the final internal authority for high-stakes or complex customer disputes, ensuring resolutions maintain brand loyalty and regulatory integrity

Reporting & Analysis:

• Prepare detailed reports and conduct in-depth analysis of customer service data, including volume, trends, resolution rates, and agent performance, to provide actionable insights to management and inform strategic decision-making.
• Transform raw service data into actionable business intelligence to forecast market trends and optimize resource allocation across Hong Kong.

In this role, we are looking for someone with:

• Bachelor's degree in Business Administration, Management, Communications, Business, Finance, or a related field; professional certifications in Insurance (e.g., IIQE) or Banking are highly advantageous
• Minimum of 5+ years in customer operations, with at least 2 years in a Manager-level role overseeing multi-functional teams
• Deep experience in the Financial Services or Fintech sectors is highly preferred, with specific knowledge of the Hong Kong Insurance and Banking landscape.
• A track record of successfully leading digital transformation or large-scale automation projects
• Advanced proficiency in CRM ecosystems (Zendesk preferred) and workforce management tools
• Understanding of AI-powered customer service solutions, including chatbots, virtual assistants, and natural language processing (NLP) concepts.
• Ability to interpret complex data sets to diagnose systemic issues and implement creative, scalable solutions under pressure
• Proven ability to lead through organizational change and thrive in the fast-paced, evolving Hong Kong financial market

Good to have:

• Must be fully proficient in Cantonese and English (both written and spoken).
• Ability to communicate effectively with Hong Kong customers and stakeholders, understanding local cultural nuances and business etiquette

#MoneyHero #LI-Hybrid #LI-RR1

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

Join our dynamic Commercial team responsible for driving end-to-end business development initiatives, from prospecting new clients to negotiating and structuring commercial deals. Collaborate with passionate cross-functional teams in a diverse, dynamic, and international environment, where you'll play a key role in shaping our organization's growth and client relationships while enjoying continuous career development and problem-solving opportunities.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

We are looking for an energetic, dynamic sales and business development professional to build and expand relationships with Hong Kong’s financial institutions. You will be the first point of contact of the financial institutions - whether they are the business owners of an up and coming brand or a key decision-maker in a well-established financial institution. 

The Manager, Business Development will be responsible for:

• Develop and maintain relationships with Hong Kong’s largest banks and finance firms
• Provide providing regular insights, analytical and performance reports for the business partners in financial institutions 
• Lead new initiatives and help devise strategies to grow revenue through new activities, campaigns and proposals
• Work towards defined revenue targets commensurating with commission payments
• Assist with ad-hoc account management projects/analysis for management-level initiatives
• Coordinate with the internal cross functional team (e.g. marketing, operations, customer service) on campaign execution and support
• Relay client feedback to the wider team, including to help improve the MoneyHero HK platform, drive data optimization initiatives etc. 

In this role, we are looking for someone with:

• Results/targets-driven, focused personality with at least 3-5 years of experience in a business development role
• Prior experiences in  leading initiatives in driving growth (preferably in a B2B2C/two-sided marketplace business)
• Prior financial industry experience in Hong Kong and digital marketing process - this is preferable but not mandatory
• Embrace change and flexible environments
• Consistently challenging the status quo and are comfortable in driving change
• Strong interpersonal and social skills; comfortable with building and maintaining relationships with senior stakeholders and can successfully navigate complex organizational structures
• Strong problem solving and analytical skills with great execution skills as evidenced by outcome defined examples of past achievements (i.e. achieved X% increase by doing Y)
• Proficiency in English and Cantonese, both written and oral
• Proficient with Microsoft Excel and/or Google Sheets 
• Are humble and lead by example, set the right context and help teammates do their best work Interest in and intellectual curiosity about personal finance

#MoneyHero #LI-Hybrid #LI-RR1

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

Our dynamic Commercial team is responsible for driving end-to-end business development initiatives, from prospecting new clients to negotiating and structuring commercial deals. Collaborate with passionate cross-functional teams in a diverse, dynamic, and international environment, where you'll play a key role in shaping our organization's growth and client relationships while enjoying continuous career development and problem-solving opportunities.

About the Job

As a Business Development Intern, you will support the Singapore Commercial team in expanding our relationships with financial institutions and other key partners. You’ll gain practical experience in a high-impact team, develop your understanding of digital acquisition and financial products, and contribute to projects that drive growth.

The Intern, Business Development will be responsible for:

• Support the team in preparing pitch materials, presentations, and proposals for financial partners
• Conduct market and competitor research to help identify new business opportunities
• Assist in tracking performance of campaigns and compiling post-campaign reports
• Help maintain partner relationship documentation and support CRM updates
• Join internal and external meetings to observe commercial discussions and assist in post-meeting discussions
• Assist in commercial team projects as & when required

In this role, we are looking for someone with:

• Currently pursuing a degree in Business, Marketing, Finance, or a related field
• Strong interest in digital marketing, fintech, or the financial services industry
• Proactive, organized, and comfortable handling multiple tasks
• Good verbal and written communication skills in English; Cantonese is a plus
• A team player with curiosity and willingness to learn

Good to have:

• Prior internship experience in sales, business development, or marketing
• Familiarity with tools like PowerPoint, Excel, and/or CRM systems (e.g., Salesforce)
• An eye for detail when preparing reports and presentations
• Interest in analytics and making sense of performance data

• Dates: June 1, 2026 – August 24, 2026
• Hours: 9:00 AM – 6:00 PM
• The Setup: Collaborate with the team onsite Monday–Thursday, and enjoy a remote Friday to wrap up your week!

#MoneyHero #LI-Hybrid #LI-RR1

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

Join our dynamic Commercial team responsible for driving end-to-end business development initiatives, from prospecting new clients to negotiating and structuring commercial deals. Collaborate with passionate cross-functional teams in a diverse, dynamic, and international environment, where you'll play a key role in shaping our organization's growth and client relationships while enjoying continuous career development and problem-solving opportunities.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

The Associate, Commercial Operations will play a pivotal role in the company’s continuous development, working closely with the Business Development team in the Philippines. This position will focus on building and managing key relationships with the Philippines’ largest financial institutions, ensuring seamless campaign execution and operational excellence.

The Associate, Commercial Operations will be responsible for:

• Manage day-to-day relationships with the Philippines’ largest and leading financial institutions, acting as the primary point of contact for client queries, escalations, and ongoing engagement.
• Coordinate with internal teams including marketing, Creatory, telesales, customer service, legal, finance, fulfillment, and product team for successful campaign execution.
• Oversee and execute day-to-day business operations tasks with a high level of accuracy.
• Liaise with back-office teams on ad-hoc operational tasks and ensure smooth collaboration.
• Work closely with both internal and external stakeholders to ensure financial product information is up-to-date.
• Prepare, review, and verify critical documentation, including agreements and contracts.
• Develop and implement Standard Operating Procedures (SOPs) for the Business Operations team.
• Collaborate with the wider Commercial and Analytics team in interpreting performance data and campaign metrics to surface actionable insights, Identify process improvement opportunities and recommend solutions for efficiency gains.

In this role, we are looking for someone with:

• Preferably 2 to 3 years of experience in Business and Commercial Operations role
• High attention to detail, critical thinking, and focus.
• Structured approach to cross-functional collaboration, with the ability to prioritize, execute tasks, and streamline processes across teams operating with different objectives.
• Proactive and client-focused personality, with experience in a marketing agency or digital business sector; comfortable managing both external stakeholder expectations and internal execution simultaneously.
• Financial industry knowledge or exposure in the Philippines preferred.
• Comfortable with dynamic environments and driving change through clear communication and structured problem-solving.
• Interpersonal, social, problem-solving, and analytical skills — including the ability to interpret data and translate insights across Business Analytics, Marketing, and Affiliate contexts — with excellent execution capabilities.

#MoneyMax #LI-RR1 #LI-Hybrid

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The People & Talent team consists of passionate and driven individuals looking to make a positive impact within the organisation's culture, talent and people experience. We offer a diverse, flexible and international working environment where you can grow and develop your career while solving interesting problems every day.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

We are looking for a detail-oriented and execution-driven Senior Executive, People Operations, based in Malaysia. This role plays a key part in supporting payroll and HR operations for Malaysia and Singapore, ensuring accuracy, compliance, and a great employee experience. You’ll also help manage local office administration and collaborate on regional initiatives.

The Senior Executive, People Operations will be responsible for:

Payroll & Compliance (Malaysia & Singapore)

• Manage end-to-end payroll processes for Malaysia and Singapore, ensuring timely and accurate execution in collaboration with Multiplier and internal stakeholders.
• Oversee monthly payroll processing, including base salary, variable components, statutory deductions, and off-cycle payments, with a strong focus on accuracy and confidentiality and update employee records in line with local requirements, ensuring alignment between HR systems and payroll data.
• Administer employee benefits such as insurance, allowances, and statutory contributions in accordance with company policy and country-specific laws.
• Manage work pass applications and renewals for Singapore, including Employment Pass (EP), S Pass, and Dependant Passes, in coordination with relevant authorities and internal teams.
• Ensure full compliance with statutory regulations, including but not limited to:
• Malaysia: EPF, SOCSO, EIS, and PCB
• Singapore: CPF, IRAS, and MOM requirements
• Process final payments for resigning employees, including pro-rated salary, leave encashment, and tax clearance where applicable.
• Respond to employee queries related to payslips, statutory contributions, offboarding payments, and other payroll-related matters in a timely and professional manner.
• Coordinate closely with Multiplier on payroll calendars, monthly employee data updates, and accurate documentation submission to ensure smooth payroll execution.

Employee Lifecycle Support

• Prepare and maintain accurate employee records, offers, contracts, and related documentation in Workday, ensuring data integrity and timely updates across the employee lifecycle.
• Coordinate end-to-end onboarding and offboarding processes, including IT access setup, workspace allocation, equipment distribution/return, and orientation coordination to ensure a smooth employee experience.
• Assist in the administration of probation reviews, contract amendments, internal transfers, and other employment changes, including preparation of relevant letters and system updates.
• Ensure all statutory and compliance-related filings are submitted accurately and on time, including documentation for audits or regulatory requirements.
• Provide operational support during performance review cycles, including data consolidation, system input, and coordination with managers and HRBPs for compensation planning and employee movement tracking.

Office & Vendor Administration (Malaysia ad-hoc)

• Manage day-to-day office needs: pantry, stationery, courier, and vendor coordination
• Liaise with building management for facilities, security, and maintenance
• Support internal events and office activities in collaboration with regional teams

Benefits & Insurance

• Assist employees with enrollment, changes, and claims related to company-sponsored insurance plans, wellness programs, and other employee benefits, ensuring clear communication and timely support.
• Maintain accurate records of benefits eligibility, entitlements, and utilization in accordance with local regulations and internal policies for both Malaysia and Singapore.
• Liaise with insurance brokers, third-party administrators, and wellness vendors to resolve claims-related queries, track service issues, and enhance employee experience.
• Monitor benefit plan usage, flag anomalies, and support periodic reviews to ensure competitiveness, compliance, and operational efficiency.
• Provide guidance to employees on benefit offerings and assist with documentation required for claims or benefit updates.

HR Systems & Data Management

• Maintain accurate and up-to-date employee data in Workday, ensuring consistency across platforms by aligning changes with external systems such as Multiplier.
• Drive improvements in data accuracy and process efficiency by reducing reliance on manual trackers and promoting automation and standardized workflows.
• Support internal and external audits, compliance checks, and HR reporting requirements by ensuring documentation and records are properly organized, complete, and accessible.
• Collaborate with relevant stakeholders to identify system gaps and support continuous process improvement initiatives across the employee lifecycle.
• Ensure confidentiality and data protection protocols are strictly followed in handling employee information.

In this role, we are looking for someone with:

• 3–5 years of experience in HR operations or payroll, ideally in a regional or cross-border role
• Solid knowledge of MY & SG payroll, statutory filings, and EOR platforms (Multiplier experience is a plus)
• Strong proficiency in Excel, including use of formulas, pivot tables, and functions for reconciliation and reporting
• Hands-on experience with HRIS systems (Workday preferred) and spreadsheet tools
• Strong attention to detail, organization skills, and ability to multitask
• Excellent communication skills and comfort working across teams and time zones
• A proactive, service-oriented mindset with a focus on continuous improvement

#MoneyHeroGroup #LI-BP1 #LI-Remote

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The People & Talent team consists of passionate and driven individuals looking to make a positive impact within the organisation's culture, talent and people experience. We offer a diverse, flexible and international working environment where you can grow and develop your career while solving interesting problems every day.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

We are looking for a technically strong and execution-focused HRIS Specialist based in Malaysia to manage and optimise our Workday HR platform across multiple markets.

This role will serve as the internal Workday subject matter expert responsible for ensuring the HR system operates efficiently, supports employee lifecycle processes, and provides reliable workforce insights for leadership. The role will focus on Workday configuration, governance, reporting, system optimisation, and cross-system integrations, while supporting People & Talent teams across Malaysia, Singapore, Hong Kong, Taiwan, and the Philippines.

You will play a key role in leveraging the full potential of the Workday system, strengthening system governance, and driving HR digital maturity across the organisation.

The HRIS Specialist will be responsible for:

Workday System Ownership & Configuration

• Manage and maintain Workday Core HCM modules, including Talent Management, Absence, and related configurations.
• Configure and optimize Workday business process frameworks, approval workflows, and system governance controls.
• Ensure accurate employee lifecycle management within Workday, including hiring, job changes, probation tracking, performance cycles, and offboarding processes.
• Troubleshoot system errors, workflow failures, and configuration issues, ensuring timely resolution.

HRIS Governance & System Optimisation

• Strengthen system governance and approval controls to ensure proper process flows within Workday.
• Review and refine workflows to improve process efficiency, compliance, and audit readiness.
• Identify opportunities to automate manual HR processes and improve system utilisation.
• Ensure consistent system usage across HR teams and markets.

Workday Reporting, Dashboards & Data Analytics

• Leverage the full potential of the Workday system by developing structured reporting and dashboards.
• Create and maintain Workday dashboards and analytics to support leadership with real-time workforce insights, including:
• Headcount reporting
• Attrition analysis
• Workforce planning insights
• Performance review completion tracking
• Support leadership decision-making through accurate, timely, and data-driven HR insights.

HR Data Governance & Data Clean-Up

• Lead HR data clean-up initiatives to ensure data accuracy and integrity across HR systems.
• Implement strong data governance standards to maintain reliable employee data.
• Conduct periodic audits to ensure data consistency between Workday and external systems.

HR Systems Integration & Enhancement

• Support Workday integrations with other enterprise systems, including payroll providers and internal platforms.
• Collaborate with IT teams and external system vendors on system upgrades, integrations, and enhancements.
• Identify system gaps and drive continuous improvement initiatives for HR digital processes.

User Support & Stakeholder Management

• Serve as the primary point of contact for Workday-related queries across HR teams and business stakeholders.
• Provide system support and guidance to HR, managers, and employees on Workday processes.
• Conduct training sessions and develop user guides to improve system adoption and user experience.

In this role, we are looking for someone with:

• 5–8 years of hands-on experience in HRIS or Workday delivery, with strong exposure to Core HCM modules.
• Proven experience working with Workday configuration, Talent, Absence, and business process frameworks.
• Experience managing HR system reporting, dashboards, and workforce analytics.
• Experience supporting HR system integrations and digital transformation initiatives.
• Strong troubleshooting and analytical skills.
• Ability to work effectively with HR, IT, and external system vendors.
• Basic understanding of regional payroll frameworks across Malaysia, Singapore, Taiwan, Hong Kong, and the Philippines.
• Experience working in a multi-country HRIS environment.
• Familiarity with HR compliance, data governance, and audit controls.
• Experience supporting HR digital transformation or Workday implementations.

This role will play a critical part in ensuring Workday functions as a reliable, scalable, and governance-driven HR platform. By strengthening system configuration, improving reporting capability, and optimizing workflows, the HRIS Specialist will enable better workforce insights, improved employee experience, and stronger operational efficiency across all markets.

#MoneyHeroGroup #LI-BP1 #LI-Remote

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

We are seeking a platform native performance marketing specialist who will be focused on executing profitable paid media campaigns. The specialist will be responsible for the end to end management of our paid media accounts in The Philippines for MoneyMax, primarily across the Google and Meta advertising platforms. 

The Specialist we’re looking for is a practitioner who enjoys the process of account building, restructuring, profitable bid management and granular optimisation. With the expectation being you turn commercial objectives into high performing campaigns. Ensuring the investment made in each channel or campaign is focused on returns and every tactical change is backed by data. 

The Specialist, Paid Marketing will be responsible for:

• Platform Management - Taking full ownership of daily operations within Google Ads, specifically Paid Search Marketing and Meta Ads Manager.
• Account Hygiene: Maintain meticulous account structures, ensure naming conventions, tracking parameters and campaign settings are flawless.
• Implementation: Build and launch campaigns from scratch, including keyword harvesting, audience segmentation is clear and budgets are set up with return in mind.
• Continuous Optimisation: Execute daily adjustments to bidding, budgets and targeting to drive maximum efficiency. 
• Media Planning: Support the Senior Manager in the creation of the monthly media plans, forecasting performance based on historical benchmarks and commercial goals. 
• Budget Management: Manage monthly pacing to ensure spend is utilised effectively without underspend or over-investment.
• Testing: Support Senior Manager in executing rigorous testing programmes to improve campaign performance and add learning to the market. 
• Reporting: Produce clear, data led reports that explain the what and why focusing on technical levers and core numbers. 
• Stay abreast of fintech and media platform trends, proactively communicating with your manager on evolving challenges and opportunities. 

In this role, we are looking for someone with: 

• 3-4+ years of hands-on experience in Google Ads (Search) and Meta Business suite. 
• Working knowledge of GA4 and GTM for conversion tracking. 
• A solid understanding of P&L impact and how marketing spend translates to growth.
• Strong quantitative and effective communication skills.
• Attention to detail across set ups, numbers; everything going out across platforms. 
• Demonstrated experience in cross functional collaboration (E.G. with product, commercial, growth teams). 
• Accountability, curious practitioner, succinct and technical.

#MoneyMax #LI-Hybrid #LI-AK1

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

Join our dynamic Commercial team responsible for driving end-to-end business development initiatives, from prospecting new clients to negotiating and structuring commercial deals. Collaborate with passionate cross-functional teams in a diverse, dynamic, and international environment, where you'll play a key role in shaping our organization's growth and client relationships while enjoying continuous career development and problem-solving opportunities.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

We are looking for an energetic, dynamic ad sales and business development professional to build and expand relationships with Taiwan’s media agencies, media, digital service providers, retailers, CPG companies, E-comms or other industries.. You will be the first point of contact for these institutions—whether they are the business owners of an up-and-coming brand or a key decision-maker in a well-established firm.

The role will be responsible for:

• Develop, manage and deepen relationships with Taiwan’s media agencies, media, digital service providers and other institutions to drive the business result.
• Create client strategy, form actionable roadmap, and identify new business growth opportunities through daily interaction with partners and regular business planning.
• In charge of the whole business development process, including new client prospecting, structuring and negotiating commercial deals, client onboarding and continuous client support, regular business performance review, and up-sales.
• Work with different functional teams to run promotion campaigns and execute on strategic and tactical initiatives. Act as the primary contact point for external partners.
• Stay on top of market movements. Proactively provide data and insights to business partners and internal teams.
• Own the assigned business target and assume a leadership role to support business growth for the specific vertical.

In this role, we are looking for someone with:

• University graduate with a minimum of 5-8 years' ad sales, business development experience in the media / marketing agency or digital service industry.
• Experience leading initiatives in driving growth, particularly in a B2B2C or two-sided marketplace business.
• A strong understanding of Taiwan’s digital advertising ecosystem.
• Strong interpersonal and social skills; comfortable with building and maintaining relationships with senior stakeholders in the industry and successfully navigating complex organizational structures.
• Excellent problem-solving and analytical skills with proven success in driving business outcomes.
• Proficiency in Microsoft Excel and/or Google Sheets and fluency in written and spoken English and Mandarin.

Good to have:

• Experience and knowledge in AI initiatives. Able to build agentic workflows to automate research and distribution.  
• Experience in dealing with online channels is preferred.

#MoneyHeroGroup
#LI-AK1

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The Marketing team is a vibrant and creative group dedicated to amplifying our brand and driving the company’s growth. Our team members are innovative thinkers who excel in crafting compelling narratives and engaging campaigns. We thrive in a dynamic, collaborative, and international environment that fosters both personal and professional growth. By joining us, you'll have the opportunity to shape the company’s voice, influence market strategies, and tackle exciting challenges daily. Embark on a rewarding journey with us and make a significant impact in the world of marketing.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Five-day work week. Our working arrangement requires employees to work in the office from Monday to Thursday. Friday will be work from home (WFH).
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

As the Senior Associate, Marketing for SingSaver, you will be responsible for end-to-end execution, and optimization of marketing campaigns within your assigned product vertical(s). You will work closely with the Marketing and Commercial teams to bring campaigns to life across multiple channels and markets.

This role is highly execution-driven and requires strong project management, data-led decision-making, and AI-tool familiarity to ensure campaigns deliver profitable customer acquisition and engagement.

The Senior Associate, Marketing will be responsible for:

• Campaign Planning
• Review and interpret campaign briefs to ensure deliverables are clearly defined and aligned with objectives.
• Assist in creative direction and copywriting, including copies for website banners, social posts, emails, and paid ads, including creative documentation and campaign materials.
• End-to-End Execution
• Manage end-to-end campaign timelines and execution, creative workflows, and approval processes with internal and external stakeholders, including set up of email campaigns and creative roll-out on internal channels
• Coordinate with Vertical Marketing Manager to ensure local market execution and adaptation and ensure all creatives meet SingSaver’s brand and design guidelines, with keeping track of statuses on internal dashboards and trackers.
• AI & Data-Driven Optimization
• Use AI-powered tools to automate campaign brief and targeting, creative messaging testing allocation.
• Monitor funnel metrics (applications, approvals, VTAs and conversions) and optimize for issued targets.
• Cross-Functional Collaboration
• Coordinate across teams, including Growth Marketing, Commercial, Paid Ads, and Content, to ensure alignment and timely campaign delivery.
• Ensure all campaign assets and offer details are accurate, compliant, and up to date before launch and monitoring of live campaigns to ensure accurate representation of offers and creatives across SingSaver’s marketing touchpoints.
• Performance Management
• Track campaign metrics and contribution.
• Produce post-campaign analysis with insights and recommendations for continuous improvement.

In this role, we are looking for someone with:

• 2+ years of marketing and campaign experience, including campaign management and digital media planning experience
• Familiarity with AI marketing tools (e.g., predictive targeting, automated bidding, content generation, attribution).
• Strong analytic skills and understanding of digital ecosystems such as web analytics tools (Google Analytics), social media marketing applications (Facebook) and digital display marketing platforms (Google Ads)
• Strong cross-functional project management skills and proven ability to deliver on time and on budget
• Analytical mindset; able to link campaign metrics to P&L impact.
• Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption

Success Metrics:

• Vertical campaign metrics and contribution to revenue/GP.
• CAC/LTV improvement and issued conversion rates.
• Partner satisfaction with campaign execution.
• Speed and efficiency of campaign delivery.

#MoneyHeroGroup ##LI-AK1 #LI-Hybrid

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The Marketing team is a vibrant and creative group dedicated to amplifying our brand and driving the company’s growth. Our team members are innovative thinkers who excel in crafting compelling narratives and engaging campaigns. We thrive in a dynamic, collaborative, and international environment that fosters both personal and professional growth. By joining us, you'll have the opportunity to shape the company’s voice, influence market strategies, and tackle exciting challenges daily. Embark on a rewarding journey with us and make a significant impact in the world of marketing.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Five-day work week, remote work arrangement
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

As the (Senior) Associate, Marketing for SingSaver, you will be responsible for end-to-end execution, and optimization of marketing campaigns within your assigned product vertical(s). You will work closely with the Marketing and Commercial teams to bring campaigns to life across multiple channels and markets.

This role is highly execution-driven and requires strong project management, data-led decision-making, and AI-tool familiarity to ensure campaigns deliver profitable customer acquisition and engagement.

The (Senior) Associate, Marketing will be responsible for:

• Campaign Planning
• Review and interpret campaign briefs to ensure deliverables are clearly defined and aligned with objectives.
• Assist in creative direction and copywriting, including copies for website banners, social posts, emails, and paid ads, including creative documentation and campaign materials.
• End-to-End Execution
• Manage end-to-end campaign timelines and execution, creative workflows, and approval processes with internal and external stakeholders, including set up of email campaigns and creative roll-out on internal channels
• Coordinate with Vertical Marketing Manager to ensure local market execution and adaptation and ensure all creatives meet SingSaver’s brand and design guidelines, with keeping track of statuses on internal dashboards and trackers.
• AI & Data-Driven Optimization
• Use AI-powered tools to automate campaign brief and targeting, creative messaging testing allocation.
• Monitor funnel metrics (applications, approvals, VTAs and conversions) and optimize for issued targets.
• Cross-Functional Collaboration
• Coordinate across teams, including Growth Marketing, Commercial, Paid Ads, and Content, to ensure alignment and timely campaign delivery.
• Ensure all campaign assets and offer details are accurate, compliant, and up to date before launch and monitoring of live campaigns to ensure accurate representation of offers and creatives across SingSaver’s marketing touchpoints.
• Performance Management
• Track campaign metrics and contribution.
• Produce post-campaign analysis with insights and recommendations for continuous improvement.

In this role, we are looking for someone with:

• 2+ years of marketing and campaign experience, including campaign management and digital media planning experience
• Familiarity with AI marketing tools (e.g., predictive targeting, automated bidding, content generation, attribution).
• Strong analytic skills and understanding of digital ecosystems such as web analytics tools (Google Analytics), social media marketing applications (Facebook) and digital display marketing platforms (Google Ads)
• Strong cross-functional project management skills and proven ability to deliver on time and on budget
• Analytical mindset; able to link campaign metrics to P&L impact.
• Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption

Success Metrics:

• Vertical campaign metrics and contribution to revenue/GP.
• CAC/LTV improvement and issued conversion rates.
• Partner satisfaction with campaign execution.
• Speed and efficiency of campaign delivery.

#MoneyHeroGroup #LI-BP1 #LI-Remote

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The Strategic Finance team closely works with the entire business units within MoneyHero Group, sets targets / allocates budgets by functions, and provides insights on business and financial performance to business partners. The team also leads various external fundraising initiatives and inorganic growth projects. 

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

This role based in either Hong Kong, will lead the group level financial budgeting process encompassing four local markets (HK, SG, TW, PH) and regional businesses. In addition to the financial forecasting and analysis, the manager will collaborate closely with Corporate Development and the wider Finance team in taking part in strategic initiatives such as Investor Relations, M&A, fundraising, etc.

The Associate Director will take a leadership role in managing a team of two in defining and communicating financial narratives to both internal and external stakeholders across the Group, enabling data-driven decision-making at scale.

The Associate Director, Strategic Finance will be responsible for:

• Preparation of financial forecast, including liaising with the operations team to gather relevant data, conducting thorough analyses, and ensuring alignment with the company’s strategic goals and objectives
• Lead financial budgeting process, coordinating with responsible businesses to align group level initiatives with local strategies, help identify risks and opportunities, and evaluate ROIs of various projects and help prioritize the investments
• Be the expert at building financial models and provide data analytics to better understand business conditions, and evaluate the economic implications and trade-offs of various business actions
• Be the trusted partner of four local markets and regional businesses by highlighting performance trends and causes of unexpected variances
• Analyse financial performance in various angles – by products, by channels, and by clients and help business take proactive actions to scale the business and improve profitability
• Actively provide decision support through continued monitoring of business drivers, industry trends and competitor benchmarking / analysis
• Periodically and on an ad-hoc basis, provide various financial analysis reports to senior managements to facilitate business decision-making
• Drive continuous improvement of an overall finance function to drive innovation / automation in reporting, planning and analysis
• Handle various Investor Relation activities by circulating periodic reports to major investors, and following up their Q&As
• Take in part of strategic initiatives such as M&A and fundraising activities, including building valuation models, handling due diligence, and being engaged in various strategic discussions
• Stay abreast of fintech capital market trends (e.g., changing valuation methodologies, sector-specific KPIs) and proactively advise leadership on evolving investor expectations

In this role, we are looking for someone with:

• 7+ years of work experience in similar roles (FP&A, Corp Dev, IB, strategy/consulting, etc.)
• Demonstrated experience in cross-functional collaboration (e.g., with Product, Tech, or Marketing) to embed finance into the product lifecycle and growth strategies
• Minimum Bachelor’s degree in Accounting/Finance. Master/MBA is a plus
• Strong quantitative and effective communication skills
• Motivated self-starter with intrapreneurship mindset
• Ability to navigate through ambiguity and set up best practices

#MoneyHeroGroup
#LI-AK1

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

Join our dynamic Taiwan Commercial team responsible for driving end-to-end business development initiatives, from prospecting new clients to negotiating and structuring commercial deals. Collaborate with passionate cross-functional teams in a diverse, dynamic, and international environment, where you'll play a key role in shaping our organization's growth and client relationships while enjoying continuous career development and problem-solving opportunities.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

Money101 is on the hunt for a meticulous and detail-obsessed Commercial Operations Analyst to join our dynamic Commercial team. This role is mission-critical: ensuring that all listings and provider-related content published on our Money101 platform are accurate, compliant, and promotion-perfect. You'll work closely with our Product, Marketing, and Commercial teams to QA everything from provider T&Cs to promotional copy — basically, if it's going live, you're the last line of defense.

This is your chance to flex both your analytical eye and your love for consistency in a fast-paced digital environment. Think: part detective, part editor, part guardian of great user experience. The role involves month-end overtime on the last day of each month, supporting end-of-month campaign reconciliation and ensuring all updates are reflected accurately before close-off.

The Analyst, Commercial Operations will be responsible for:

Website Content Validation and Updates

• Manage and maintain the main website CMS (Content Management System), ensuring timely and accurate publication, updates, and adjustments of providers’ information.
• Cross-check published product content against original source materials, including product brochures, provider websites, and campaign briefs.
• Ensure all content is accurate in Traditional Chinese and relevant to the Taiwan market.

Quality Assurance & Compliance

• Conduct thorough quality assurance checks on product listings and result pages, including provider terms & conditions, offers, and disclosures prior to publication.
• Validate content accuracy and alignment with source materials provided by financial institutions and commercial partners.
• Identify discrepancies and proactively flag potential compliance or regulatory risks.

Commercial Operations Management

• Partner with Business Analysts (BA) to regularly update providers’ performance results in commercial and financial documents and dashboards.
• Support budget accrual and re-accrual processes to ensure smooth financial and budgeting operations.
• Assist with invoicing processes to ensure accuracy and timely completion for each business case.
• Serve as a key support to the commercial team in managing deal contracts and related documentation.

Collaborative Review

• Work closely with Product Content and Marketing teams to ensure campaign timelines are met without compromising content quality.
• Support Commercial team members in interpreting terms & conditions and promotional mechanics to ensure accurate representation in listings.
• Collaborate with BA to analyze commercial performance and CMS effectiveness, providing recommendations for business improvements.
  
  

Continuous Improvement

• Log findings and maintain an error-tracking database to support continuous improvement and feedback loops.
• Proactively recommend enhancements to CMS processes, tools, and templates.
• Participate in retrospectives and review meetings to improve campaign and product launch execution and timelines.

In this role, we are looking for someone with:

• 2–3 years of experience in CMS management, quality assurance, content review, compliance, editorial operations, business operations, or a related role—preferably within a digital or financial services environment.
• Proficiency in Traditional Chinese and English, with the ability to review and understand localized financial terminology, campaign messaging, and provider terms & conditions tailored for the Taiwan market.
• Strong English proficiency to collaborate with regional product teams on CMS updates, adjustments, and issue resolution.
• Exceptional attention to detail with a strong ability to identify inconsistencies and errors.
• Ability to work under pressure while managing multiple projects and deadlines.
• Comfort working within CMS platforms and collaboration tools such as JIRA, Confluence, Asana, Excel, or Google Sheets.
• Understanding of financial products and related offers within a rewards-based program.

Good to Have

• Familiarity with financial products in the Taiwan market (e.g., credit cards, loans, bank accounts) is a strong advantage.

#Money101#LI-AK1