• CASETiFY is looking for a Legal Manager to join our in-house Legal team. As the ideal candidate, you will hit the ground running, thrive in a fast-paced environment, and be detail-oriented. You are capable of effectively overseeing the negotiation, drafting, and execution of legal contracts and agreements for the Company. You have the experience to ensure the contractual terms align with business objectives and comply with regulatory requirements, manage contract lifecycles, and provide guidance to internal stakeholders on contractual obligations and risk mitigation. In this role reporting directly to the Legal Director, you will work in parallel with our current Contract Manager and lead a team of contract specialists.

Job Description

• Draft, review and negotiate the terms and conditions for a wide range of business contracts
• Prepare, review, and edit all contract documentation to ensure compliance and accuracy
• Create and maintain internal frameworks to guide internal stakeholders on the contract lifecycle
• Ensure company contracts are properly executed and well-maintained
• Advise on contract-related risks and recommend risk mitigation strategies
• Facilitate internal and external inquiries regarding contractual terms and obligations
• Provide assessment support and advice on new business opportunities

Requirement

• Bachelor’s Degree in Law, Business, or a related field
• 8+ years of related work experience with contract management experience (people management experience is a plus)
• Strong negotiation, analytical, and problem-solving skills
• Comfortable working in an international environment with stakeholders in global markets
• Demonstrate a solid understanding of legal terminology
• Well-organized, and excellent attention to details
• With a high ability to work independently
• Strong command of communication in written and spoken English and Chinese

Purpose of Position

• CASETiFY is looking for an Manager/ Assistant Manager (Compliance) to join our in-house Legal team. As the ideal candidate, you will hit the ground running, thrive in a fast-paced environment, and be detail-oriented. 

Job Description

Working together with the Legal Director, you will be responsible for, or assisting in,

• the regulatory compliance matters for the group in different markets (including Hong Kong, China, United States, and other jurisdictions), particularly in the following areas:
• Data privacy 
• Consumer protection
• Advertising regulations
• Develop and implement internal regulatory compliance policies
• Develop and maintain regulatory library, including research and keep up-to-date on the regulatory development in the above-mentioned areas and other areas as necessary (such as employment law)  
• Legal review and approval of advertising, marketing, promotional and packaging materials and the relevant terms and conditions to ensure compliance with the applicable legal requirements in different markets
• Coordinate and liaise with external/local legal counsels in different markets on the regulatory compliance matters and monitor their performance
• Create training materials, and conduct related compliance trainings as necessary, to internal stakeholders to improve regulatory knowledge 

Requirement

• 5+ years of related working experience in regulatory compliance for data privacy, consumer protection, marketing, and advertising 
• Bachelor’s Degree in Law or related legal field (degree or diploma holder in other disciplines with solid experiences in regulatory compliance will also be considered)
• With a high ability to work independently and to plan, organize, and prioritize task 
• Being well-organized, analytical-minded, and attention to detail is a must
• Strong analytical, problem-solving, and decision-making skills
• Strong team player with excellent communication skills
• Proficiency with use of Microsoft Office, especially Word and Excel
• Strong command of communication in written and spoken English and Chinese
• Immediately availability is preferred
• Candidates with less experience will be considered as Assistant Manager

CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We’re industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.

We are an international company that cares about culture and diversity. Our group is headquartered in Hong Kong and has offices in Los Angeles, Seoul, Shanghai, Taipei, Tokyo and our team comes from 27+ nationalities.

We stand up for what we believe in by supporting causes that matter to us and our global community. At CASETiFY, we embrace diversity and inclusivity. As an equal opportunity employer, we encourage applicants from all backgrounds to apply. We are also committed to sponsoring work visas on behalf of qualified candidates if necessary.

Job Description                                                                                  

• Day-to-Day Operations Support: With the number of operational tasks increasing weekly—including store directive tracking, expense submissions, and localization of pricing/VM assets—this intern will help ensure all recurring tasks are completed accurately and on time.
• Visual Merchandising Planning & Execution: Will assist in planning and executing VM updates, including seasonal refreshes and new campaigns. Support layout planning, photo documentation, and compliance reporting, which are crucial for maintaining brand consistency at the retail level.
• Retail-Global Communication: Will act as a key support touchpoint between the global retail team and local store staff, helping to relay new updates, changes, and ensure operational alignment. This helps bridge gaps and minimizes the chance of miscommunication or execution delays.
• Retail-Marketing Alignment: For campaigns and activations, this intern will liaise with the marketing team to ensure that all in-store marketing elements (e.g., collaterals, POP materials) are implemented accurately and on schedule.

Requirement

• Currently pursuing a Bachelor Degree in Business/ Retail / Marketing or related field
• Related internship experience is an advantage
• Knowledge of Google Workspace, Microsoft Office and Adobe Creative Suite
• Strong interest in the global retail business and tech accessories market
• Fluent in written and spoken English
• Able to work independently
• Eager to learn and perform

CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We’re industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.

We are an international company that cares about culture and diversity. Our group is headquartered in Hong Kong and has offices in Los Angeles, Seoul, Shanghai, Taipei, Tokyo and our team comes from 27+ nationalities.

We stand up for what we believe in by supporting causes that matter to us and our global community. At CASETiFY, we embrace diversity and inclusivity. As an equal opportunity employer, we encourage applicants from all backgrounds to apply. We are also committed to sponsoring work visas on behalf of qualified candidates if necessary.

Purpose of Position

• CASETiFY is seeking a data-savvy Global Influencer Marketing Manager to spearhead our creator partnerships worldwide. This role combines deep cultural fluency in Western markets with strong analytical capabilities to drive full-funnel influencer marketing initiatives.
• The ideal candidate will be operationally excellent with the ability to lead and scale our UGC and gifting programs globally. This role is high-volume and process-heavy, requiring strong operational rigor, speed, and systems management to execute creator partnerships at scale. They thrive in fast-paced environments, can build and optimize workflows for efficiency, and have experience managing agency/vendor relationships alongside in-house execution. While the initial focus is on UGC and gifting operations, the role may expand in scope as the influencer marketing function grows.

Job Description

• Lead global influencer strategy with particular emphasis on US market trends and Western pop culture movements
• Lead and mentor a team of influencer marketing professionals, fostering an environment of growth, collaboration, and excellence in execution
• Stay ahead of creator economy trends, platform shifts, and cultural moments relevant to Western markets
• Own influencer marketing budget allocation and ROI measurement across markets
• Establish standardized processes and best practices for influencer partnerships across all regions
• Partner with the Data Analytics team to develop and implement comprehensive full-funnel measurement frameworks
• Build attribution models to understand influencer impact across the customer journey
• Identify and cultivate relationships with ideal influencer partners, ensuring authentic content delivery that enhances the brand's presence
• Oversee high-impact partnerships with top-tier influencers and media networks, including contract negotiations and performance optimization
• Partner with cross-functional teams (Product Marketing, Creative, Social Media) on integrated campaigns
• Provide regular reporting on campaign performance, ROI, and EMV to stakeholders
• Build systems to maintain strong relationships with existing influencers and agencies
  
  

Requirement

• 6+ years of experience specifically in influencer marketing/creator partnerships (agency or in-house)
• Bachelor's Degree in Marketing, Communications, or related field
• Proven track record of building and managing high-performing influencer marketing teams
• Proven track record managing high-volume, process-heavy programs (UGC, gifting, seeding, etc.)
• Strong operational and project management skills with the ability to build scalable systems
• Experience managing agencies, vendors, cross-functional collaboration, and stakeholder management
• Data-driven mindset with the ability to track, measure, and optimize program performance
• Strong communication skills and ability to work cross-functionally, with excellent organizational skills and attention to detail
• Ability to thrive in a fast-paced environment with multiple deadlines and competing priorities
• Excellent grasp of Gen Alpha, Gen Z, and Millennial consumer behavior in Western markets

CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We’re industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.

We are an international company that cares about culture and diversity. Our group is headquartered in Hong Kong and has offices in Los Angeles, Seoul, Shanghai, Taipei, Tokyo and our team comes from 27+ nationalities.

We stand up for what we believe in by supporting causes that matter to us and our global community. At CASETiFY, we embrace diversity and inclusivity. As an equal opportunity employer, we encourage applicants from all backgrounds to apply. We are also committed to sponsoring work visas on behalf of qualified candidates if necessary.

Job Description

• Curate content calendars, copywriting and creating visual mockups in both photos and videos
• Capture and analyze social media metrics, insights, and best practices
• Coordinate day-to-day communications with internal functional teams and departments
• Monitor and respond to social conversations with community engagement
• Research for the latest social trends and the happenings in the US/ Western Markets for our global audience
• Assist with daily ad hoc tasks 

Requirement

• University Fresh Grads and final-year students are welcomed
• Day-to-Day users of social media and consumer short-formed social content
• Socially driven and eager to learn with a CAN DO spirit
• Proficient in both written and spoken English and Cantonese
• Proficient in TikTok, Instagram Reels, CapCut

CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We’re industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.

We are an international company that cares about culture and diversity. Our group is headquartered in Hong Kong and has offices in Los Angeles, Seoul, Shanghai, Taipei, Tokyo and our team comes from 27+ nationalities.

We stand up for what we believe in by supporting causes that matter to us and our global community. At CASETiFY, we embrace diversity and inclusivity. As an equal opportunity employer, we encourage applicants from all backgrounds to apply. We are also committed to sponsoring work visas on behalf of qualified candidates if necessary.

Purpose of Position

We are hiring a Lead Designer to help define and build a distinctive accessories language for the brand across customisable products, charms, add-ons, small leather goods, and related lifestyle accessories.

This role is for a designer with the ability to create products that feel recognizable, refined, and enduring—not simply attractive or trend-responsive. The successful candidate will combine strong creative authorship with disciplined execution, shaping products that express clear brand codes, elevated materiality, and a coherent collectible logic across core, seasonal, and limited programs.

This person will own the design process from concept through launch, while contributing to a broader product language that can scale over time. They must be capable of designing both individual hero pieces and modular systems that build long-term brand equity through consistency, desirability, and thoughtful evolution.

Job Description

Product Design & Creative Ownership

• Lead design of accessories and customisable products from concept development through sampling, refinement, and launch.
• Create products with a clear sense of authorship, distinction, and brand recognizability.
• Develop hero pieces as well as supporting product families that reinforce a larger collection narrative.
• Translate brand codes, storytelling direction, and category ambition into products with clarity, restraint, and depth.

Modular System Design

• Build modular and customisable product systems across charms, attachments, personalization elements, and accessory extensions.
• Define how products connect, evolve, and expand across seasons and drops without losing coherence.
• Design with long-term system thinking, ensuring products contribute to a cumulative and ownable brand world.

Material, CMF & Detail Resolution

• Lead material exploration across leather, metal, textiles, trims, and finishing techniques with high sensitivity to tactility, durability, and visual balance.
• Drive CMF direction with sophistication and control, ensuring finishes, tones, and details support a premium and brand-consistent outcome.
• Resolve every element of the product to a high standard, from proportion and construction logic to hardware, edges, stitching, embossing, and final finish.
• Exercise strong editing judgment, knowing where to create signature expression and where restraint creates greater value.

Development & Production Partnership

• Partner closely with product development, suppliers, and factories to translate design intent into high-quality production outcomes.
• Review prototypes and samples rigorously, refining construction, material expression, finish, usability, and proportion.
• Understand production capability, technical constraints, tooling implications, and cost trade-offs without lowering the design bar.
• Protect product integrity through disciplined decision-making during development.

Brand Coherence & Collectible Framework

• Ensure consistency across collections, drops, and categories while allowing for meaningful evolution.
• Design within a product architecture that spans core, seasonal, limited, and collectible tiers.
• Create differentiation across tiers through materiality, detailing, design complexity, and narrative value without fragmenting the brand language.
• Contribute to a product ecosystem that strengthens collectibility, desirability, and long-term brand memory.

Cross-Functional Collaboration

• Partner with Merchandising on assortment logic, category architecture, and product role.
• Collaborate with Marketing and Brand teams to support campaign storytelling and launch relevance.
• Work with Supply Chain and Production to align design ambition with quality, feasibility, lead times, and scale.
• Present concepts and design rationale with clarity, conviction, and strategic understanding.

Requirement

• 8-12+ years of experience in accessories, leather goods, or high-end product design.
• Direct experience in luxury is strongly preferred and should be evident in portfolio and prior roles.
• Proven ability to lead products from concept through development to final launch.
• Strong experience with leather, metal hardware, textiles, trims, and premium finishing methods.
• Deep familiarity with sampling, prototyping, supplier communication, and factory collaboration.
• Portfolio must include accessories and product systems that demonstrate:
• Strong design signature
• Modular or customisable thinking
• Elevated material and finish sensitivity
• Coherent collection thinking
• Disciplined detail resolution
• Strong communication and presentation skills, with the ability to articulate both creative intent and practical decision logic.

CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We’re industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.

We are an international company that cares about culture and diversity. Our group is headquartered in Hong Kong and has offices in Los Angeles, Seoul, Shanghai, Taipei, Tokyo and our team comes from 27+ nationalities.

We stand up for what we believe in by supporting causes that matter to us and our global community. At CASETiFY, we embrace diversity and inclusivity. As an equal opportunity employer, we encourage applicants from all backgrounds to apply. We are also committed to sponsoring work visas on behalf of qualified candidates if necessary.

Purpose of Position

• We are seeking a passionate and experienced Marketing Manager to join the Co-Lab Marketing team. This role is responsible for owning the end-to-end marketing plan for every Co-Lab launch from strategy and creative development through to execution and post-mortem. The Marketing Manager will shape the annual Co-Lab marketing strategy and build the Co-Lab marketing playbook and processes from the ground up, and serve as the key marketing counterpart to the Business Development team. This role will collaborate closely with BD, Creative, Design, Growth Marketing, Influencer Marketing, Ecomm, and external creative agencies to deliver high-impact partnership launches that drive brand heat and commercial results.
• The ideal candidate is a strategic yet hands-on marketer with strong project management instincts and the ability to operate across multiple workstreams simultaneously. You should have deep experience in campaign development, digital marketing, and agency management, with a proven ability to translate business objectives into compelling launch plans. A passion for CASETiFY products, pop culture, and the intersection of tech and lifestyle is essential.
  
  

Job Description

Strategy & Planning

• Shape the annual Co-Lab marketing strategy in partnership with the Co-Lab Marketing Director, defining priorities, investment allocation, and KPIs across the full calendar of launches.
• Build and continuously refine the Co-Lab marketing playbook and processes from the ground up, establishing scalable frameworks for launch planning, execution, and measurement.
• Develop the marketing plan for most Co-Lab launches, including the marketing plans, master execution roadmap, and go-to-market narrative.

Marketing

• Own the growth / media plan and paid media strategy for Tier 1 launches, working with internal teams and media partners to maximise reach, engagement, and conversion.
• Write the brief for the Paid IM team on Face of Campaign activations, defining KOL profile, selection criteria, and campaign objectives.
• Lead external creative agency management end-to-end from briefing and creative direction to shoot oversight and final asset delivery.
• Oversee the development of marketing copies, translations, and all campaign messaging to ensure alignment with CASETiFY's brand voice and the partner's IP guidelines.

Cross-Functional Coordination & BD Partnership

• Serve as the day-to-day marketing partner to the Business Development team attending their planning meetings, tracking the Co-Lab pipeline, and ensuring marketing readiness across upcoming launches.
• Drive cross-functional coordination with Design, Retail Design, BD, and other internal stakeholders to ensure seamless execution from product development through to in-store and digital launch.
• Own the toolkit and asset management process, ensuring all teams and markets have timely access to the right creative assets.
• Manage timeline and cross-functional coordination across all workstreams, proactively flagging risks and resolving bottlenecks.

Team Management

• Manage and mentor Marketing Associate(s), overseeing their output across marketing plans, launch plans, marketing copies and translations, toolkit and asset management, timeline coordination, creative agency briefing and management, growth / media plans, Paid IM and UGC & Gifting briefs, cross-functional coordination, and post-mortem support.

Requirement

• Bachelor's Degree or equivalent in a relevant field.
• 6+ years of direct relevant marketing experience, preferably with a focus on campaign development.
• Experience managing external creative agencies, including briefing, creative direction, and production oversight.
• Strong understanding of paid media strategy, influencer marketing, and KOL-driven campaigns.
• Comfortable with oral and written communication, including meeting facilitation with cross-functional partners and persuasive presentations to leadership.
• Experience in project management with the ability to manage multiple concurrent launches across cross-functional teams.
• Experience collaborating with data & insights teams to derive actionable insights.
• Proven track record of integrating into learning and leading in new cultural settings (international, industry, etc.)
• Highly consumer-obsessed, passionate about tech & lifestyle consumer goods.
• Wants to be part of a collaborative team environment across all levels of an organization.
• Curiosity, patience, and the ability to be comfortable working in ambiguity.

CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We’re industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.

We are an international company that cares about culture and diversity. Our group is headquartered in Hong Kong and has offices in Los Angeles, Seoul, Shanghai, Taipei, Tokyo and our team comes from 27+ nationalities.

We stand up for what we believe in by supporting causes that matter to us and our global community. At CASETiFY, we embrace diversity and inclusivity. As an equal opportunity employer, we encourage applicants from all backgrounds to apply. We are also committed to sponsoring work visas on behalf of qualified candidates if necessary.

Purpose of Position

• CASETiFY is seeking an entrepreneurial, creative, and passionate Growth Marketing Manager - Google to join our Growth team. As the ideal candidate, you will hit the ground running, thrive in a fast-paced environment, and be detail-oriented. You are a self-starter and team player who can quickly identify opportunities to create procedures that increase efficiencies, scalability, and effectiveness.
• You will lead our Google performance engine. You are responsible for developing and implementing a comprehensive Google marketing strategy that aligns with our global business goals. You will drive the execution of advanced bidding strategies (including Performance Max), search intent optimisation, and visual storytelling across YouTube to maximise ROAS and long-term ROI.

Job Description

• Global Strategy & Execution: Develop and execute an end-to-end Google performance strategy across Search, Performance Max (PMAX), Display, and YouTube to drive new customer acquisition and brand equity on a global scale.
• Account Management: Oversee the day-to-day operations of large-scale, multi-country Google Ads accounts, including campaign structure, budget pacing, and bid management.
• Optimization & Testing: Lead a rigorous, continuous A/B testing roadmap for ad copy, landing pages, and audience signals to identify growth levers and improve conversion rates.
• Data-Driven Insights: Analyze complex user data and GA4 insights to provide actionable feedback on marketing efficiency. Monitor country-specific performance to identify regional growth opportunities or inefficiencies.
• Creative Collaboration: Partner closely with the Creative and Content teams to produce high-performing visual assets for YouTube and the Google Display Network, ensuring all content meets both brand aesthetic standards and performance KPIs.
• Performance Scaling: Stay ahead of industry trends and Google’s product roadmap (Alpha/Beta features) to maintain a competitive edge and scale CASETiFY’s presence globally.
  
  
  

Requirement

• Bachelor's Degree or above in Business, Marketing, or a related discipline
• 6+ years in digital marketing with a minimum of 3 years of hands-on experience in Google Ads, managing significant budgets for premium consumer brands.
• Deep expertise in Google Merchant Center, Search Ads 360, and GA4. Experience with Performance Max (PMax) is highly preferred.
• Strong command of Microsoft Office and Google Workspace.
• Experience with SQL and Tech skills is a plus.
• Exceptional written and visual communication skills, with the ability to influence senior stakeholders and cross-functional partners.
• You thrive in fast-paced, "startup-to-scaleup" environments and are passionate about design, tech accessories, and the lifestyle industry.

CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We’re industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.

We are an international company that cares about culture and diversity. Our group is headquartered in Hong Kong and has offices in Los Angeles, Seoul, Shanghai, Taipei, Tokyo and our team comes from 27+ nationalities.

We stand up for what we believe in by supporting causes that matter to us and our global community. At CASETiFY, we embrace diversity and inclusivity. As an equal opportunity employer, we encourage applicants from all backgrounds to apply. We are also committed to sponsoring work visas on behalf of qualified candidates if necessary.

Purpose of Position

• We are seeking a detailed-oriented, well-organized, and proactive Marketing Intern (Co-lab) to support our world-class CASETiFY Co-Lab partnerships.
• Reporting to the Assistant Marketing Manager (Co-Lab), you will play a hands-on role in the global rollout of our creative campaigns, from initial ideation to final delivery. 
• This is a high-impact opportunity for a “learning-addicted” individual to gain first-hand experience in how a global brand manages high-profile collaborations at scale. 

Job Description

• Support in maintaining the @casetify_colab social calendar
• Assist with social plans and sharing to relevant teams for global alignment
• Assist with creating on-brand social content and copy for social platforms
• Conduct research on current marketing trends, competitor Co-Lab launches, etc.
• Support on project communications and coordinating timelines
• Provide campaign support to the Assistant Marketing Manager and wider team as needed
• Provide administrative support to the Marketing (Co-Lab) team

Requirement

• Bachelor's Degree in Business, Marketing, or a related field
• Knowledge of Microsoft Office and Google Suite
• Experience with visual communication and storytelling
• Experience in Figma, Canva, Keynote or other graphic applications is a plus
• Excellent command of spoken and written English
• Able to work independently, self-motivated, attention to detail, with a strong sense of responsibility
• Mature, good interpersonal and presentation skills

CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We’re industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.

We are an international company that cares about culture and diversity. Our group is headquartered in Hong Kong and has offices in Los Angeles, Seoul, Shanghai, Taipei, Tokyo and our team comes from 27+ nationalities.

We stand up for what we believe in by supporting causes that matter to us and our global community. At CASETiFY, we embrace diversity and inclusivity. As an equal opportunity employer, we encourage applicants from all backgrounds to apply. We are also committed to sponsoring work visas on behalf of qualified candidates if necessary.

Purpose of Position

• We are recruiting a creative, dynamic, detail-oriented, and well-organized Senior Marketing Associate to drive campaign excellence in our world-class CASETIFY Co-Lab partnerships.
• This role will collaborate closely with the Global Partnerships Team and the Creative Team to drive and execute strategic campaigns that meet business objectives. 
• Reporting to the Assistant Marketing Manager (Co-Lab), you will bridge the gap between creative vision and global execution, ensuring every campaign is intentional, data-driven, and aesthetically aligned with the CASETiFY brand. 

Job Description

Campaign Strategy & Execution 

• Drive end-to-end coordination (from ideation to execution) of marketing strategies for Co-Lab & Partnerships campaigns, ensuring all actions align with broader company goals. 
• Act as a central point of contact for global functional teams (PR, Social, UGC, KOL, Gifting, Growth). You will hold these teams accountable for strategic output and ensure alignment of campaign direction. 
• Author comprehensive creative briefs for external agencies and internal teams, translating stakeholder requirements into creative assets. 

Strategic Insights & Analysis

• Transform complex market insights and campaign data into aesthetically pleasing, high-impact decks and visuals that inform our campaign strategy. 
• Conduct deep-dive research into collaboration partners to inform campaign direction and maintain our competitive edge. 
• Ensure every campaign element is executed with an intentional, strategic mindset.

Project Management & Operations

• Manage marketing campaign timelines and follow-up deliverable schedules with internal teams, ensuring all functional marketing support is synchronized and documented.
• Maintain proactive communication with internal teams and stakeholders to ensure project health.
• Provide high-level administrative and project support to the Assistant Marketing Manager and wider team. 

Requirement

• Bachelor’s Degree in Marketing, Design, Communications, or a related field.
• 2+ years of marketing experience, preferably within a fast-paced creative agency or in-house brand team, with a proven track record in end-to-end campaign development. 
• Exceptional eye for creative direction and visual communication. Must be able to translate campaign strategy into high-impact assets and decks.
• Deep understanding of Gen Z and Millennial consumer behaviour and trends, especially within Western markets. 
• Strong project management skills with the ability to hold cross-functional teams accountable to deadlines and high-quality outputs.
• Excellent written and verbal communication skills in English. Proficiency in Chinese is an advantage. 
• A proactive, “solutions-first” mindset with the ability to navigate ambiguity and fast-paced environments with confidence.
• Meticulous attention to detail in both creative output and administrative coordination.

Purpose of Position

• CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most, the community platform for creativity and self-expression. 
• CASETiFY is looking for professionals who is responsible for overseeing and managing the operational aspects of retail operations across multiple locations on a global scale. They ensure consistent implementation of operational strategies, policies, and procedures to drive efficiency, maximize sales, and enhance the overall customer experience. The Global Retail Operations Manager collaborates with cross-functional teams, including store managers, regional managers, and various corporate departments, to achieve operational excellence and support the growth and profitability of the retail business.

Job Description

• Develop and implement global retail operational strategies, policies, and procedures to ensure consistent and efficient store operations.
• Collaborate with senior leadership to establish operational goals, targets, and key performance indicators (KPIs) for retail operations.
• Provide guidance, support, and training to regional managers and store managers on implementing operational strategies, standards, and best practices.
• Monitor and analyze key operational metrics, including sales performance, inventory management, customer satisfaction, and store productivity.
• Identify opportunities to improve operational efficiency and effectiveness, and develop and implement action plans to address them.
• Ensure compliance with company policies, procedures, and standards across all retail locations, maintaining consistency and quality of operations.
• Conduct regular store visits to assess operational compliance, identify opportunities for improvement, and provide feedback to store managers.
• Collaborate with Supply Chain and Logistics teams to ensure efficient inventory management, stock replenishment, and order fulfillment processes.
• Monitor and address customer feedback and complaints related to operational matters, ensuring timely resolution and customer satisfaction.
• Stay updated on industry trends, emerging technologies, and best practices in retail operations, and incorporate relevant insights into operational strategies.
• Lead cross-functional projects and initiatives related to operational improvements, new store openings, store remodels, and process enhancements.
• Collaborate with the Finance department to develop and manage retail operational budgets, monitor expenses, and optimize cost management.
• Foster a culture of continuous improvement, innovation, and teamwork within the retail operations teams, promoting a positive and productive work environment.
• Lead and communicate effectively with the sales team, and take responsibility for team building, coaching, training, and staff development.

Requirements

• Bachelor’s degree in Business Administration, Retail Management, or a related field.
• Proven experience in retail operations management, preferably in a global or multi-location retail environment.
• Strong knowledge of retail operations, including store operations, inventory management, visual merchandising, and customer service.
• Excellent understanding of retail KPIs and performance metrics, with the ability to analyze and interpret data to drive operational improvements.
• Strong leadership and people management skills, with the ability to inspire and motivate teams across different regions.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels.
• Strong project management skills, with the ability to prioritize tasks, manage timelines, and deliver projects on schedule.
• Strong analytical and problem-solving abilities, with a focus on identifying operational inefficiencies and implementing effective solutions.
• Knowledge of retail industry trends, consumer behavior, and the competitive landscape, with the ability to adapt strategies accordingly.
• Familiarity with retail technologies and systems, such as point-of-sale (POS) systems, inventory management systems, and workforce management tools.
• Experience in managing budgets, conducting financial analysis, and implementing cost control measures.
• Ability to thrive in a fast-paced, dynamic retail environment, managing multiple priorities and adapting to changing business needs.
• Strong attention to detail and a commitment to delivering high-quality operational standards.
• Candidate with less experience will be considered as Assistant Manager.

Purpose of Position

• CASETiFY is recruiting Assistant Contract Manager/ Paralegal to join our Legal team. Reporting to both the Legal Director and the Contract Manager, this role will support the contract team in the preparation, drafting, and review of commercial contracts and other legal documents. Additionally, this role will support compliance matters, focusing on researching regulations and maintaining internal regulatory compliance policies.
• As the ideal candidate, you will have solid experience in working with internal clients to review contracts and legal documents, as well as regulatory compliance.

Job Description

• Preparing, drafting, and reviewing commercial contracts and other legal documents, including license agreements, marketing agreements, artist and influencer agreements, service agreements with third-party vendors, and confidentiality agreements.
• Working with internal clients on contracts and legal documents review
• Provide translation on contracts/agreements where necessary 
• Assist in developing and implementing internal regulatory compliance policies
• Assist in developing and maintaining a regulatory library, including research, and keep up-to-date on the regulatory development in the areas mentioned above and other areas as necessary (such as employment law)  
• Other duties as may be assigned from time to time

Requirement

• 5+ years of experience in handling contract review and regulatory compliance concerning data privacy, consumer protection, marketing, and advertising in an in-house environment
• Bachelor’s Degree/Diploma in Legal Studies - Holder of a Bachelor’s Degree in other disciplines with solid experience in contracting review and drafting will also be considered
• Well-organized, analytical-minded, and detail-oriented
• Comfortable working independently with the ability to plan, organize and prioritize task 
• Strong legal research, problem-solving, and decision-making skills
• Strong proficiency in Microsoft Office (Word & Excel)
• Excellent written and verbal communication skills in English and Traditional & Simplified Chinese
• Immediate availability is preferred
• Candidates with more experience will be considered as Assistant Contract Manager