The Strategic Account Director position is responsible for developing and managing Accounts designated as Global Accounts and maximizing all sales opportunities within those accounts. More specifically, this position will be charged with promoting and selling KnowBe4’s products and services, with the objective to achieve and exceed monthly sales quota. This can be achieved by targeting your book of business and maximizing cross sale opportunities, increasing subscription levels and adding on additional seats due to account growth. This role will work closely with the assigned customer account teams including the Customer Success Manager and other Account Executives/Managers as necessary to ensure increased ARR and more product suite adoption and coordinate any territory specific deals relating to their global accounts.

Responsibilities:

• Promote and sell KnowBe4’s range of products and services.
• Build and maintain a pipeline of potential customers by developing and managing relationships with prospects.
• Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned customer accounts.
• Identify key decision makers and develop meaningful relationships that add value and drive future account growth. 
• Articulate the value proposition of KnowBe4’s full suite of products and help the customer understand how it will improve their business’s security awareness training (and security overall).
• Achieve or exceed monthly quotas and/or targets. 
• Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested.
• Follow up on marketing leads to generate sales opportunities and pipeline.
• Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures.
• Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy.
• Support in the renewal process where there is an opportunity to grow the account.
• Work with those Customer Success Managers and Renewal Specialists assigned to your customer accounts to the end of your customers increasing their commitment and use of the KnowBe4 Product Suite. 
• Partner with KnowBe4 Revenue teams on methods/ strategies to achieve increased account penetration of Global accounts.  
• Global Account Mapping.
• Traveling to meet on-site with C-Levels and other Executives for their assigned accounts.

Minimum Qualifications:

• Bachelor's Degree strongly preferred (exceptions may be made for military experience). Degree in any field acceptable, but a plus if Cybersecurity, Computer Science, IT, Business, Marketing. 
• Proven track record selling to EVP and C-level (CISOs and Security Teams a plus)
• 5+ years SaaS sales experience (Cybersecurity preferred but not required)
• Experience selling deals $100K - $200K in the Enterprise segment
• Experience selling multi-year deals
• International: English and local language proficiency required.
• Has demonstrated expertise in value-based selling methodologies with enterprise accounts
• Executive-level presentation and communication skills 
• Experience with strategic account planning and management showing measurable account growth
• Experience managing and progressing opportunities involving multiple stakeholders
• Has a track record of managing and closing complex, multi-year deals with multiple stakeholders
• Experience creating and communicating compelling business cases 
• Experience with consultative selling approach and value selling methodology
• Experience handling technical objections
• Skilled in running discovery conversations and managing tailored product demonstrations 
• Technical aptitude with experience using sales tools 
• Experience with CRM systems (preferably Salesforce)
• Experienced with pipeline management & accurate forecasting
• Familiarity with standard concepts, practices and procedures within the IT Security Field
• Experience with Salesforce and Gmail
• Network or Security Plus preferred
• Achievement in demanding extracurricular activities (e.g., debate team captain, entrepreneurial ventures)
• Self-motivated with a growth mindset and continuous learning orientation 
• Strong competitive spirit balanced with collaborative approach 
• Demonstrated interest in cybersecurity sales
• Consistently positive attitude even in the face of adversity
• Quick learner with strong listening skills
• Strong written and verbal communication skills, with previous presentation experience
• Excellent phone presence and professional demeanor 
• Time management and organizational skills 
• Ability to handle rejection and maintain persistence
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision
• General understanding of:
• Human Risk Management & challenges faced by IT / InfoSec Teams / Compliance & Board Members
• Basic network and email security concepts
• SIEM/SOAR platforms
• Zero Trust Architecture
• Cloud security architecture
• Phishing attack vectors 
• Identity & Access Management 
• Security orchestration and automation
• General understanding of Security Technology Stack: 
• Enterprise IAM solutions (Okta, Ping, Azure AD) 
• SIEM platforms (Splunk, QRadar, LogRhythm) 
• EDR platforms (CrowdStrike, Carbon Black, SentinelOne) 
• Cloud security (AWS Security Hub, Azure Security Center) 
• Email security solutions 
• GRC platforms
• Genuine curiosity and strong desire to learn about cybersecurity and technical concepts
• Basic computer literacy and comfort with business applications
• Ability to quickly grasp and explain basic technical concepts
• Ability to translate complex topics into simple terms
• Interest in keeping up with current technology and cybersecurity trends
• Proven track record of grit and resilience in challenging situations, with high performance under pressure 
• Collegiate athlete or competitive sports background demonstrating rigorous discipline, teamwork, dedication, and competitive spirit
• History of setting and achieving ambitious personal or professional goals
• Track record of leadership in team settings

Clearwater positions open to candidates located in greater Tampa Bay area.

The Account Manager (Enterprise/Strategic) position is responsible for managing assigned customer accounts and maximizing all sales opportunities within those accounts. More specifically, this position will be charged with promoting and selling KnowBe4’s additional products and services to businesses (organizations with 1501+ employees), with the objective to achieve and exceed monthly sales quota. This can be achieved by targeting your book of business and maximizing cross sale opportunities, increasing subscription levels and adding on additional seats due to account growth. This role will work closely with the Customer Success Manager to ensure increased ARR and more product suite adoption by our customers.

Responsibilities:

• Promote and sell KnowBe4’s range of products and services
• Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts
• Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities
• Articulate the value proposition of KnowBe4’s full suite of products and help the customer understand how it will improve their business’s security awareness training (and security overall)
• Achieve or exceed monthly quotas and/or targets 
• Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested
• Follow up on marketing leads to generate sales opportunities and pipeline
• Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures
• Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy
• Support in the renewal process where there is an opportunity to grow the account
• Work with those Customer Success Managers and Renewal Specialists assigned to your customer accounts to the end of your customers increasing their commitment and use of the Knowbe4 Product Suite

Minimum Qualifications:

• Bachelor's Degree strongly preferred (exceptions may be made for military experience). Degree in any field acceptable, but a plus if Cybersecurity, Computer Science, IT, Business, Marketing.
• Proven track record selling to EVP and C-level (CISOs and Security Teams a plus)
• 5+ years SaaS sales experience (Cybersecurity preferred but not required)
• Experience selling deals $500K+ in the Enterprise segment
• Experience selling multi-year deals
• International: English and local language proficiency required.
• Has demonstrated expertise in value-based selling methodologies with enterprise accounts
• Executive-level presentation and communication skills 
• Experience with strategic account planning and management showing measurable account growth
• Experience managing and progressing opportunities involving multiple stakeholders
• Has a track record of managing and closing complex, multi-year deals with multiple stakeholders
• Experience creating and communicating compelling business cases 
• Experience with consultative selling approach and value selling methodology
• Experience handling technical objections
• Skilled in running discovery conversations and managing tailored product demonstrations 
• Technical aptitude with experience using sales tools 
• Experience with CRM systems (preferably Salesforce)
• Experienced with pipeline management & accurate forecasting
• Familiarity with standard concepts, practices and procedures within the IT Security Field
• Experience with Salesforce and Gmail
• Network or Security Plus preferred
• Proven track record of grit and resilience in challenging situations, with high performance under pressure 
• Collegiate athlete or competitive sports background demonstrating rigorous discipline, teamwork, dedication, and competitive spirit
• History of setting and achieving ambitious personal or professional goals
• Track record of leadership in team settings
• Demonstrated interest in cybersecurity sales
• Quick learner with strong listening skills
• Strong written and verbal communication skills, with previous presentation experience
• Excellent phone presence and professional demeanor 
• Time management and organizational skills 
• Ability to handle rejection and maintain persistence
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision
• Must have a General understanding of:
  • Human Risk Management & challenges faced by IT / InfoSec Teams / Compliance & Board Members
  • Basic network and email security concepts
  • SIEM/SOAR platforms
  • Zero Trust Architecture
  • Cloud security architecture
  • Phishing attack vectors 
  • Identity & Access Management 
  • Security orchestration and automation
• General understanding of Security Technology Stack:
  • Enterprise IAM solutions (Okta, Ping, Azure AD) 
  • SIEM platforms (Splunk, QRadar, LogRhythm) 
  • EDR platforms (CrowdStrike, Carbon Black, SentinelOne) 
  • Cloud security (AWS Security Hub, Azure Security Center) 
  • Email security solutions 
  • GRC platforms
• Genuine curiosity and strong desire to learn about cybersecurity and technical concepts
• Basic computer literacy and comfort with business applications
• Ability to quickly grasp and explain basic technical concepts
• Ability to translate complex topics into simple terms
• Interest in keeping up with current technology and cybersecurity trends
• Proven track record of grit and resilience in challenging situations, with high performance under pressure 
• Collegiate athlete or competitive sports background demonstrating rigorous discipline, teamwork, dedication, and competitive spirit
• History of setting and achieving ambitious personal or professional goals
• Track record of leadership in team settings

Work Period: June 2026 to August 2026 

Location & Schedule: This is a full-time, 40-hour-per-week position with a minimum of 3 days per week onsite either in Miami, FL or in Needham, MA. There is no relocation or housing assistance for this position. 

Join the SharkNinja Early Edge Experience: Built for early career talent. Geared toward impact. Driven by speed. Whether you're in a co-op or internship, our early talent program is designed to provide valuable exposure to the industry and a fast-paced professional environment. You'll dive into meaningful projects and tasks that sharpen your skills and deepen your knowledge. Along the way, you'll benefit from professional development opportunities, community events, and connections that make your experience well-rounded and enriching. Your time with us will culminate in an opportunity to showcase your contributions and learnings to SharkNinja leaders because this is a program for those ready to shape what's next — fast. 

This role: As an Applied AI & Analytics Intern, you'll be at the heart of driving company-wide AI transformation and working on high-impact, cross-functional business problems. 

You'll partner closely with other members of the team to utilize AI to turn data into insights that inform decisions across the company. This role sits at the intersection of SharkNinja's Jailbreak AI initiative, a company-wide movement backed by $1M in innovation awards, giving you direct exposure to real AI deployments, not sandbox exercises. 

The internship is built for builders who want to learn by doing, moving fast, and seeing their work in production, not in a slide deck at the end of the summer. We have a strong preference for those who bring full-stack or data analytics experience and are ready to apply it in a real business environment from day one.  

Here are some of the EXCITING things you'll get to do: 

• Support the scoping and analysis of business questions by gathering and organizing relevant data
• Write AI prompts and assist in data cleaning and preparation
• Design and iterate on AI prompts to extract actionable insights from business data
• Help build dashboards, reports, or simple models used by internal teams through the use of AI tools
• Assist in identifying trends, patterns, and insights within datasets through AI
• Use AI tools to improve efficiency and support analytical workflows
• Contribute to agentic workflow prototypes that automate manual, high-friction business processes
• Contribute to materials that communicate findings to stakeholders
• Help identify data gaps or inconsistencies and flag opportunities for improvement 

Our ideal builders will have the following attributes & skills:

• Education: Must be currently enrolled in a bachelor's or master's program
• Must be able to work a full-time, 40-hour-per-week schedule with a minimum of 3 days per week onsite in either Miami, FL or Needham, MA
• Experience with data visualization tools (Tableau, Power BI, Looker, or similar)
• Experience actively building with AI tools (LLMs, automation workflows, or agent frameworks), not just using them
• Experience working with real-world or messy datasets
• Working knowledge of SQL, Python, or similar tools through coursework or projects
• Ability to approach problems in a structured and logical way
• Interest in consumer products, retail, or e-commerce
• Embodies SharkNinja's Success Drivers:
  • Rarely Satisfied – Adopt a 'no delays' mentality in delivering against market needs/timing
  • Progress over Perfection – Make quick, daily progress and continuously adapt to achieve results rather than requiring perfect planning
  • Details Make the Difference – Brings rigor to data preparation, model assumptions, and analytical outputs; understands that the quality of an AI output is only as good as the quality of the input
  • Winning is a Team Sport – Ability to develop strong cross-functional relationships
  • Communicate for Impact – Strong communication skills; ability to deliver effective presentations to all levels of management 

Please note that, due to the high volume of applications for early talent roles, response times may vary depending on the specific role and timeline. Our team appreciates your patience! 

Position Overview

We are seeking a highly experienced Director of Revenue Accounting to lead our global revenue accounting function and ensure full compliance with U.S. GAAP (ASC 606) and other applicable accounting standards. This role blends deep technical accounting expertise with operational leadership, focusing on designing, optimizing, and scaling the end-to-end Order-to-Cash (O2C) process in a high-growth environment. 

The ideal candidate is a strategic and hands-on finance leader with strong systems knowledge and a proven ability to build scalable revenue processes across global organizations.

Key Responsibilities

Revenue Accounting & Technical Expertise

• Lead end-to-end global revenue accounting operations, ensuring timely, accurate, and ASC 606–compliant revenue recognition.
• Draft, maintain, and enhance technical accounting policies for complex revenue transactions, new product offerings, pricing changes, and contractual models.
• Assess and account for complex revenue arrangements, including multi‑element contracts, usage‑based billing, enterprise agreements, and U.S. government contracts.
• Oversee monthly, quarterly, and annual close activities for revenue, deferred revenue, A/R, and related accounts.
• Collaborate with Legal, Sales, FP\&A, and Deal Desk to evaluate non‑standard contract terms, including public-sector requirements.
• Ensure strong internal controls across revenue and O2C processes.
• Monitor new accounting guidance and evaluate its organizational impact.
• Serve as the primary subject matter expert on revenue accounting for internal stakeholders and external auditors.

Order-to-Cash (O2C) Process Design & Optimization

• Lead the design and continuous improvement of the full O2C process—from contract intake to billing, revenue recognition, cash application, and collections.
• Develop scalable controls across the revenue lifecycle, including public‑sector considerations.
• Evaluate, recommend, and implement enhancements to ERP systems, billing platforms, and revenue automation tools.
• Partner with Sales, Legal, IT, and Revenue Operations to streamline processes, strengthen controls, reduce cycle times, and optimize cash flow.
• Lead system implementations and automation initiatives integrating CRM, billing, and general ledger systems.
• Establish key metrics, dashboards, and tracking mechanisms to monitor process performance, billing accuracy, and continuous improvement.

Strategic Leadership & Cross-Functional Collaboration

• Build, mentor, and lead a high-performing revenue accounting team with clear expectations, development paths, and performance metrics.
• Collaborate with leaders in FP\&A, Tax, Sales, Legal, and Revenue Operations to align revenue reporting with business strategy.
• Represent revenue accounting in cross-functional initiatives, influencing contract terms, pricing strategies, and monetization approaches.
• Act as a trusted advisor to executive leadership on revenue performance, emerging risks, and compliance considerations.

Qualifications

Education

• Bachelor’s degree in accounting or finance required.
• CPA strongly preferred.

Experience

• A minimum of 10+ years of progressive accounting experience, including leadership roles in revenue accounting.
• Deep technical expertise in ASC 606.
• Experience designing and optimizing O2C processes and internal controls.
• Proven track record managing external audits and maintaining SOX compliance.
• Strong ERP systems experience (e.g., NetSuite, Oracle, or equivalent).

Preferred Qualifications

• Experience in subscription‑based, technology, or manufacturing companies.
• Public company or global finance experience.
• Experience leading large-scale finance or operational transformation initiatives.
• Familiarity with government customers (federal, state, local), including public-sector contract structures and compliance requirements.
• Strong analytical skills and executive-level communication and presentation abilities.

Soft Skills

• Strong interpersonal skills with the ability to build relationships across all levels of the organization.
• Proven ability to collaborate effectively within cross-functional teams.
• Excellent written and verbal communication skills.
• Meticulous attention to detail and high standards of accuracy.
• Strong leadership capabilities, including coaching and talent development.
• Ability to thrive in a fast-paced, high-growth environment and manage multiple priorities.

Technology Stack

• ERP systems: NetSuite, Oracle, SAP, or similar.
• Revenue automation tools (e.g., Zuora, RevPro, Chargebee) preferred.
• CRM systems such as Salesforce.
• Advanced Excel and proficiency with financial reporting tools.
• Experience with billing systems and data integration platforms.

Physical Requirements

• Ability to work in a standard office environment.
• Ability to use a computer, keyboard, and mouse for extended periods.
• Ability to participate in virtual meetings and collaborate across global time zones as needed.

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

Position Overview

We are seeking a Launch Campaign Logistics Lead to manage the secure, compliant, and efficient movement of satellites from headquarters to launch sites, and to coordinate logistics with the launch vehicle provider throughout the launch campaign.

This role involves partnering with freight carriers, customs officials, and internal technical teams to ensure timely deliveries and flawless execution. This position also requires hands‑on support at launch sites to ensure safe satellite handling during the final stages of launch preparation and integration.

Key Responsibilities

• Plan and execute end-to-end satellite transportation and launch campaign logistics.
• Ensure full compliance with international shipping regulations and export control requirements.
• Track and manage shipments, providing real-time updates to internal and external stakeholders.
• Coordinate with launch site teams to ensure readiness upon arrival and seamless logistical support throughout the campaign.
• Provide on-site support to source and deliver needed hardware, tooling, or equipment during unplanned satellite processing events.
• Oversee safe handling, transport, and maneuvering of satellites and ground equipment at launch sites.

Qualifications

Education:

Bachelor’s degree in Logistics, Supply Chain Management, or a related field.

Experience:

A minimum of 3+ years of experience in logistics, transportation management, or directly relevant operational roles.

Preferred Qualifications:

• Knowledge of ITAR and international shipping regulations.
• Strong problem‑solving and communication skills.
• Experience working in high‑pressure or mission‑critical launch environments.
• Willingness and ability to travel domestically and internationally, sometimes for extended periods.
• S. Citizenship or U.S. Permanent Residency required.
• Ability to pass background checks for access to Kennedy Space Center and Cape Canaveral.

Soft Skills:

• Strong interpersonal and relationship‑building skills.
• Proven ability to collaborate effectively within cross‑functional teams.
• Excellent written and verbal communication skills.
• Careful attention to detail for documentation and compliance accuracy.
• Strong analytical and problem‑solving capabilities.
• Ability to manage multiple projects and adapt to shifting priorities.
• Effective time management and organizational skills to respond rapidly when needed.

Technology Stack:

• Enterprise Resource Planning (ERP) systems
• Microsoft Office Suite (Excel, Word, Outlook)

Physical Requirements:

• Ability to work in an office environment and use a computer for extended periods.
• Lift and carry up to 50 lbs; stand or walk during shifts up to 12 hours.
• Frequently push, pull, squat, bend, and reach as needed for logistics operations.
• Ability to package and unpackage shipping crates and boxes.
• Operate pallet jacks, vehicles, forklifts, and similar equipment used for loading, unloading, and transport.
• Use ropes, slings, cables, tarps, and covers to secure transported hardware.
• Operate hoist, winch, and crane equipment as necessary.
• Climb stairs or ladders to access hardware or processing areas.
• Work both indoors and outdoors in varying weather conditions.

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

Position Overview

We are seeking a Launch Operations Mechanical Engineer who plays a critical role in the final, high‑stakes phase of mission success. This position oversees mechanical processes and equipment at the launch base, ensuring all systems meet rigorous aerospace standards. The role bridges the gap between design and flight, managing the physical build, qualification, and configuration of the satellite while supporting the design of essential Mechanical Ground Support Equipment (MGSE) used across launch site operations. 

Key Responsibilities

• Lead mechanical integration efforts at the launch site, ensuring the satellite is flight-ready and configured according to mission specifications.
• Design and implement Mechanical Ground Support Equipment (MGSE), including handling fixtures, transport containers, and integration stands.
• Oversee the mechanical assembly and qualification testing of satellite hardware to meet safety and performance requirements prior to launch.
• Enforce strict aerospace mechanical standards and safety protocols to mitigate risk and ensure mission reliability.
• Collaborate closely with integration, systems engineering, and launch vehicle teams to align mechanical activities with the overall launch schedule. 

Qualifications 

Education:

Bachelor’s degree in mechanical engineering or aerospace engineering. 

Experience:

• A minimum of 5 years of direct experience in the aerospace industry or a high‑flow manufacturing environment.
• Experience supporting the full lifecycle of a product—from design and build through final qualification and deployment.
• Strong background in mechanical engineering with a focus on aerospace hardware integration and MGSE design.
• Experience working in high-pressure launch base or cleanroom environments where precision is paramount.
• Proficiency in CAD software (e.g., CREO, SolidWorks, or Catia) for developing ground support hardware.
• Deep understanding of aerospace mechanical standards and safety protocols.
• Ability to troubleshoot complex mechanical issues on the fly during critical integration windows.

Preferred Qualifications:

• Experience with automated integration systems used in large‑scale aerospace assembly.
• Advanced proficiency in Geometric Dimensioning and Tolerancing (GD\&T) for high‑precision mechanical interfaces.
• Prior experience overseeing small teams or managing hardware subsystems throughout a launch campaign. 

Soft Skills:

• Strong interpersonal skills.
• Proven ability to collaborate effectively within cross‑functional teams.
• Excellent written and verbal communication skills.
• Meticulous attention to detail to ensure the accuracy of documentation and project deliverables. 

Technology Stack:

• CAD Tools: AutoDesk Inventor, SolidWorks, NX, Creo
• Analysis Tools: Finite Element Analysis (FEA) experience is a plus
• Data/Documentation Systems: Fusion or equivalent PDM/PLM tools
• General Tools: Microsoft Office Suite (Word, Excel, PowerPoint, Project) 

Physical Requirements:

• Ability to work hands-on with flight hardware, test setups, and precision instruments.
• Ability to lift and move up to 25 lbs.
• Availability for occasional extended shifts, particularly during critical launch operations.

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

Position Overview

We are seeking a Launch Operations Mechanical Engineer Lead who will own and drive all mechanical integration activities at the launch site. This role provides technical authority and execution leadership throughout the launch campaign, ensuring mechanical readiness, risk mitigation, and flawless execution for flight hardware and Mechanical Ground Support Equipment (MGSE). The Lead serves as the primary on-site mechanical authority, bridging design, manufacturing, and launch operations while mentoring engineers and coordinating across internal and external partners to ensure mission success.

Key Responsibilities

• Lead and own mechanical integration efforts at the launch site, ensuring satellites and launch adapters are flight-ready and fully certified for launch.
• Define and execute the mechanical integration strategy, sequencing, and risk mitigation throughout launch campaigns.
• Lead the design, qualification, and deployment of Mechanical Ground Support Equipment (MGSE).
• Serve as the primary technical authority for mechanical issues during integration, testing, and launch operations.
• Coordinate mechanical activities with systems engineering, integration teams, test operations, launch vehicle providers, and range operations.
• Review and approve mechanical procedures, work instructions, and non-conformance dispositions.
• Provide technical mentorship, guidance, and task leadership to mechanical engineers and technicians.
• Drive continuous improvement across mechanical processes, tooling, and launch site operational workflows.

Qualifications

Education:

Bachelor’s degree in Mechanical Engineering or Aerospace Engineering.

Experience:

• A minimum of 8 years of experience in the aerospace industry or a comparable high‑reliability manufacturing environment.
• Demonstrated ownership of hardware or subsystem integration from design through launch.
• Advanced background in mechanical engineering with extensive aerospace hardware integration and MGSE experience.
• Demonstrated experience as a technical or subsystem lead in launch base or cleanroom environments.
• High proficiency in CAD tools (e.g., Inventor (preferred), CREO, SolidWorks, Catia).
• Deep understanding of aerospace mechanical standards, safety protocols, and configuration control.

Preferred Qualifications:

• Prior experience serving as a lead or responsible engineer during a full launch campaign.
• Advanced proficiency in GD\&T and precision interface management.
• Experience working directly with launch vehicle providers and external partners.
• Experience leading small teams or directing cross‑functional integration efforts.

Soft Skills:

• Strong technical leadership and confident decision‑making capability.
• Excellent cross‑functional communication and stakeholder management skills.
• High attention to detail with strong ownership, accountability, and follow‑
• Ability to lead effectively during critical or time‑sensitive operations.

Technology Stack:

• CAD Tools: AutoDesk Inventor (preferred), SolidWorks, NX, Creo
• Analysis Tools: Finite Element Analysis (FEA) experience preferred
• Data/Documentation Systems: Fusion or equivalent PDM/PLM tools
• General Tools: Microsoft Office Suite

Physical Requirements:

• Hands-on work with flight hardware, test setups, and precision instruments.
• Ability to lift and move up to 50 lbs.
• Availability for extended or irregular shifts during launch campaigns.

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

We're hiring a Team Lead, Member and Provider Services to join our Member and Provider Services team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will be an expert on production team workflows and drive goals and KPIs for the team of support staff to meet our goals while providing coaching and leadership. You will partner with other teams to develop workflow improvements to enhance efficiencies for the team.

You will report into the Manager, Member and Provider Services.

Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote role. You must reside in Florida. #LI-Remote

Pay Transparency: The base pay for this role is: $55,890 - $73,355 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Schedule: This position follows a Monday–Friday schedule from 11:00 AM to 8:00 PM (Eastern Time), with a rotating shift requirement shared among the Operations Team Leaders.

Team members will periodically work opening shifts from 8:00 AM to 5:00 PM or closing shifts from 3:00 PM to 12:00 AM (Eastern Time). This rotation is consistent across the leadership team, with an expected frequency of approximately 3–5 shifts per month.

Additionally, leaders are expected to provide occasional weekend support during peak business periods throughout the year, such as Open Enrollment.

Responsibilities:

• Hire and manage a team of Oscar colleagues with direct responsibility for performance management, their growth, and associated HR administrative tasks
• Manage your team's outcomes, monitor dashboards, and track operational KPIs, conducting root-cause analysis and constructing action plans when issues arise
• Understand and be connected to the type of work your team does on a daily basis, being able to make volume-based decisions that best serve our customers.
• Serve as a central communicator by leading team huddles with Oscar colleagues, connecting colleagues to the mission, vision, and values of Oscar, and providing guidance and motivation to achieve daily operational goals
• Be a culture carrier, supporting engagement with your team by creating an inclusive and inviting culture that aligns with Oscar's core values
• Lead and participate in continuous improvement activities that drive or influence the improvement and development of a production team
• Identify and closing gaps on existing operational workflows
• Work collaboratively across production and other Oscar teams to implement best practice
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 2+ years experience in a fast-paced operations or customer service environment
• 2+ years of direct people management experience
• 2+ years of experience using data and metrics to drive improvements
• Experience in LEAN practices
• Experience working with teams in multiple locations and multiple disciplines

Bonus points:

• Bachelor's degree
• Prior healthcare and/or insurance experience
• Advanced Google Suite or Microsoft Office capabilities
• 2+ years experience solving complex inquiries
• 1+ years managing projects
• 1+ year working with BPO vendors

Hi, we're Oscar. We're hiring an Associate to join our Network Contracting & Services team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The Associate, Network Contracting & Services is responsible for managing contracts with key healthcare providers in Oscar's network (hospital/health systems and individual provider groups) to build and maintain a robust network in assigned market/region; while also ensuring access to quality care and optimizing costs by analyzing provider performance and negotiating reimbursement rates, often involving complex contract terms and compliance with regulatory guidelines. The Associate also supports network growth and recruiting efforts by engaging with prospective providers directly; assisting with resolution of provider issues; supporting cost- saving initiatives; executing the local network strategy; and ensuring providers across our service area have the information and support they need to provide best-in-class member care.

You will report into the Senior Manager, Network Contracting.

Work Location: This is a remote position based in the field, open to candidates who reside in Florida. Your daily work will involve a blend of work from your home office and travel for client meetings. Occasional travel may be required for team meetings and company events. #LI-Remote

Travel up to 25%

Pay Transparency: The base pay for this role is: $87,188 - $114,434 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

• Implement contracting strategies under the direction of Network Director and/or Senior Manager and in partnership with Market Leaders that align with the company’s overall network adequacy, development and cost management objectives.
• Manage and negotiate contracts with assigned healthcare providers, focusing on favorable terms and compliance with organizational standards and regulatory requirements.
• Supports comprehensive reviews and analyses of assigned provider contracts, identifying areas for improvement and optimization.
• Utilizes data and analytics of provider financial issues and competitor strategies to support informing negotiation and contracting decisions.
• Meet defined metrics and SLAs including but not limited to provider outreach and contract completion. 
• Collaborate with the provider services team regarding the servicing, education and communication to our provider network. 
• Monitor assigned networks to gauge compliance with standards, developing corrective action plans with network contracting and market leadership to remediate deficiencies.
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 3+ years of experience in healthcare client management, healthcare consulting, or provider healthcare contracting, healthcare operations, or a related field
• 2+ years of experience supporting provider network strategy development and negotiating provider contracts
• 1+ years experience running financial analyses on a markets or product lines, and working cross-functionally to support driving improvement opportunities
• 1+ years experience navigating and organizing large data sets such as claim files and provider rosters

Bonus points:

• Associate's degree or equivalent professional working experience

Job Title: Product Engineer
Department: Panther Insights
Reports To:  Director, Business Intelligence
FLSA: Exempt
Employment Type: Full-Time
Location: Florida Panthers Hockey Club

Position Overview

We are seeking a Product Engineer with 1–3 years of experience to serve as the front-end specialist on our Data Science team, building the internal web applications that turn backend services and AI capabilities into intuitive, well-designed interfaces for users across the organization. Operating 100% on-site at our Sunrise offices, this role solves the problem of fragmented tools by translating complex data products and AI-powered workflows into clear, usable interfaces for departments ranging from Marketing and Ticket Sales to Finance and Venue Operations. While we value formal UI/UX or design training, we are primarily looking for an engineer with strong product sensibility and a track record of shipping polished interfaces; if you bring the visual logic and technical horsepower, we will provide the industry context and the platform to see your work directly influence a championship organization.

Key Responsibilities

• Design and build features within our internal web applications, transforming backend services and AI capabilities into clear, usable interfaces for users across the organization.
• Implement UI components following the team’s established design system and brand standards, ensuring a consistent, world-class aesthetic across all internal products.
• Consume backend APIs built by the Platform Engineer and Automation Engineer to deliver complete, end-to-end user experiences.
• Translate the needs of internal users — across many departments — into clear information architecture and intuitive workflows that facilitate strong data literacy across the organization.
• Apply front-end testing, accessibility, and performance practices as standard parts of the development lifecycle.
• Participate in design discussions and component-library decisions, contributing to a coherent product surface across the team’s portfolio of internal applications.
• Collaborate closely with the Platform Engineer, Automation Engineer, and senior staff on integration points, feature scope, and the look-and-feel of customer-facing AI experiences.

Qualifications

Required:

• Bachelor’s degree in Computer Science, Human-Computer Interaction, Digital Media, Design, or a related field.
• 1–3 years of experience in front-end engineering, full-stack engineering, or a similar product-focused role with a portfolio of shipped user interfaces.
• Solid proficiency in modern front-end development, including hands-on experience with a component-based UI framework and a contemporary CSS approach.
• Strong fundamentals in front-end web technologies and modern build/tooling environments, with comfort in version control (Git) and standard package managers.
• Demonstrated eye for detail, product craft, and the ability to translate business requirements into polished, intuitive interfaces.
• Exceptional ability to present design and engineering decisions to stakeholders, explaining trade-offs through both a user-experience and a commercial lens.
• Ability to work full-time, on-site at our Sunrise, FL offices. This role is based 100% in-person to support close collaboration with the broader BI team and cross-functional stakeholders.

Preferred:

• Experience building data-heavy interfaces such as dashboards, reporting suites, tables with filtering, or interactive charts.
• Familiarity with authentication flows (e.g., Cognito, OAuth, SSO) and deploying front-end applications to cloud environments.
• Exposure to LLM-powered interfaces, including chat UIs, streaming responses, or other AI-assisted user experiences.
• Working knowledge of Python for occasional scripting or backend collaboration.
• Formal training or experience in UI/UX design, particularly for analytical software or enterprise-level tools.
• A passion for sports analytics or previous experience within the sports and entertainment industry.

Team & Environment

You will join a lean, fast-moving Data Science team where creativity and speed are essential. We operate in a championship-winning environment that is structured yet agile; you will often be given open-ended business problems that require you to be both the architect and the builder of the solution. We are looking for a teammate who is eager to apply technical craft to the exciting world of professional sports.

Position Type/Expected Hours of Work:

This is a full-time salaried (exempt) position. This role is 100% in-person in our Sunrise Florida offices; remote or hybrid work is not available. Must be able to work flexible hours including nights, weekends, and holidays as needed to support game-day operations.

Job Title: Platform Engineer
Department: Panther Insights
Reports To:  Director, Business Intelligence
FLSA: Exempt
Employment Type: Full-Time
Location: Florida Panthers Hockey Club

Position Overview

We are seeking a Platform Engineer with 1–3 years of experience to join our Data Science team and help build the backend infrastructure that powers our internal AI applications, automations, and data products. Operating 100% on-site at our Sunrise offices, you will work hands-on with our AWS-based platform — designing the services, pipelines, and orchestration logic that the rest of the engineering team builds upon. While we value experience with applied AI or cloud infrastructure, we are primarily looking for a strong engineering foundation with elite Python skills; if you bring the technical horsepower, we will provide the industry context and the platform to see your work directly support a championship organization.

Key Responsibilities

• Design, build, and maintain backend services in Python that run on our AWS infrastructure (ECS/Fargate, SQS, RDS, Lambda) and serve as the foundation for AI applications across the organization.
• Architect and contribute to data pipelines that move information between Redshift, internal applications, and AI agents, ensuring our infrastructure is efficient, reliable, and scalable.
• Extend our internal AI agent platform by writing services that support agents, integrations, and orchestration logic for use cases across every revenue-generating department.
• Build and manage cloud infrastructure as code using Terraform, transforming manual configuration into production-grade, repeatable deployments.
• Establish and maintain monitoring, logging, and cost-tracking practices to guarantee the reliability and efficiency of all production services.
• Build and maintain automated deployment pipelines (CI/CD) and participate in code reviews and architectural discussions with the broader engineering team.
• Collaborate closely with the Automation Engineer and Product Engineer on shared services and integration points that span the full stack.

Qualifications

Required:

• Bachelor’s degree in Computer Science, Software Engineering, Data Engineering, or a related technical field.
• 1–3 years of experience in backend engineering, platform engineering, data engineering, or a similar infrastructure-intensive role.
• Solid proficiency in Python, with a focus on writing maintainable, production-ready code for backend services.
• Hands-on experience designing and operating services on a major cloud platform; AWS strongly preferred.
• Working knowledge of relational databases (e.g., Postgres, Redshift) and SQL.
• Experience with version control (Git), Docker, and Linux command-line environments.
• Ability to work full-time, on-site at our Sunrise, FL offices. This role is based 100% in-person to support close collaboration with the broader BI team and cross-functional stakeholders.

Preferred:

• Experience with infrastructure-as-code tools such as Terraform.
• Experience with workflow orchestration (e.g., Prefect) and event-driven architectures using message queues.
• Exposure to LLM applications, retrieval-augmented generation (RAG), vector databases, or AI agent frameworks.
• Experience building and maintaining REST APIs or other service interfaces consumed by internal applications.
• A passion for sports analytics or previous experience within the sports and entertainment industry.

Team & Environment

You will join a lean, fast-moving Data Science team where creativity and speed are essential. We operate in a championship-winning environment that is structured yet agile; you will often be given open-ended business problems that require you to be both the architect and the builder of the solution. We are looking for a teammate who is eager to apply technical craft to the exciting world of professional sports.

Position Type/Expected Hours of Work:

This is a full-time salaried (exempt) position. This role is 100% in-person in our Sunrise Florida offices; remote or hybrid work is not available. Must be able to work flexible hours including nights, weekends, and holidays as needed to support game-day operations.

About the Team: 

Relativity Space is on a mission to better connect humanity to space and the universe beyond our planet. With decades of experience scaling world-class technology organizations like Google, CEO Eric Schmidt is guiding Relativity into its next phase: advancing Terran R toward launch and building the foundation for long-term impact. 

The Terrestrial Software team is building the foundation for an automated rocket factory and integrated launch platform. Their mission is to automate and streamline workflows across the entire lifecycle of Terran R, from raw material intake to launch operations and eventually manufacturing on Mars. Today, that means partnering directly with teams across design, materials, manufacturing, and test and launch to design, implement, and deploy end user enterprise-wide applications, industrial automation, data analytics infrastructure, and next-generation AI to solve real problems and accelerate progress. Long term, the team is laying the groundwork for a modular, scalable software platform that can power highly autonomous operations on Earth and beyond. This is a team for builders and thinkers who thrive on cross-functional impact and want to shape the digital backbone of our future in space.

About the Role:

On the Automation and Control Engineering (ACE) team, you will design, build, and operate the software that connects our automated factory, test facilities, and launch systems. ACE is responsible for the full stack—from the central platform down to the device-level software running on controllers and equipment—and your work will directly shape how Terran R is built, tested, and flown.

• * Own features end-to-end across the software development lifecycle: from problem framing and architecture through implementation, test, deployment, and operation
• Build and maintain the platform services (real-time data pipelines, orchestration, UI, alerting), automation tooling and languages, and device-level software used by teams across the company to control and monitor real hardware
• Partner directly with hardware, test, manufacturing, and launch teams to design, instrument, and continuously improve automation and control systems that are safe, observable, and resilient in production environments

About You: 

• You have 7+ years of experience in systems programming (C++ or Rust) and/or programming language implementation, with strong fundamentals in compilers, interpreters, or virtual machines
• You have built or extended domain-specific languages or execution engines for hardware automation, scientific computation, trading, or other real-time domains where correctness, latency, and memory footprint matter
• You are comfortable designing fast, low-allocation code paths and reasoning about performance in terms of cache behavior, allocation patterns, and data layout
• You are excited to work on a proprietary language used for live hardware control and calculations, and to collaborate closely with users to evolve the language and runtime in a safety-critical context

Nice to haves but not required:

• Academic or industry background in compilers, static analysis, formal methods, or programming languages research
• Experience implementing type systems, bytecode interpreters, JITs, or code generation pipelines optimized for low latency and small memory footprints
• Experience building scriptable automation frameworks or configuration/DSL layers on top of C++/Rust systems used to orchestrate hardware, tests, or complex workflows
• Familiarity with real-time scheduling, concurrency models, and fault-tolerance techniques used when a language or runtime is responsible for controlling physical equipment

We are seeking a Staff Software Engineer to join the KSAT Architecture Team — the engineering powerhouse behind our core product. This is a full-stack role requiring mastery of a Ruby on Rails backend, modern front-end technologies (Vue 3+, Svelte), and complex AWS infrastructure. As a Staff Engineer, you are a technical leader in day-to-day operations. This is not a people-management role; instead, you will drive direction through architectural ownership, high-impact code contributions, and cross-team influence. You will navigate a platform ecosystem & microservices, many of which are deployed across 6 AWS regions, ensuring we meet rigorous FedRAMP Moderate, SOC 2, and ISO 27001 standards.This individual in this role is responsible for developing new and exciting products for KnowBe4’s customers, alongside other engineers in a fast-paced, agile development environment.

Requirements:

• Architectural Leadership: Own the evolution of major subsystems, including GraphQL APIs, event-driven service communication (EventBridge/SQS), and data scaling.
• Full-Stack Development: Deliver primary technical contributions across Ruby/Rails APIs, SvelteKit/TypeScript frontends, and AWS serverless infrastructure.
• Scaling Operations: Optimize our serverless background processing framework, currently supporting 400+ Lambda-backed workers.
• Data Strategy: Architect multi-tenant patterns across MySQL, PostgreSQL, DynamoDB, and Redis while maintaining strict tenant isolation and compliance.
• Cross-Functional Coordination: Translate strategic goals into technical roadmaps, collaborating with Product, Security, and Infrastructure teams.
• Mentorship: Set the bar for code quality and architectural patterns through rigorous reviews and technical guidance for senior engineers.

Qualifications:

• BS + 10 years of experience OR
• MS + 5 years of experience OR
• Ph.D. + 4 years of experience
• Backend & Systems: 5+ years of scaling production Ruby on Rails apps. Expertise in GraphQL (batch loading, complexity management) and relational database tuning (MySQL/Postgres) for high-traffic multi-tenant systems.
• Frontend Mastery: Proficiency in modern frameworks (Vue Preferred, Sveltekit or React) and strict TypeScript. Proven ability to lead large-scale frontend migrations using Vite and Tailwind CSS.
• Cloud: Deep experience with AWS (ECS/Fargate, Lambda, EventBridge, S3). Strong proficiency with Terraform for Infrastructure-as-Code and GitLab CI/CD.
• Distributed Systems: Experience designing event-driven architectures and managing asynchronous processing at scale.
• Leadership: Demonstrated experience at the Staff level—writing Architecture Decision Records (ADRs) and building for compliance-regulated environments (FedRAMP/SOC 2).

About the role

As a Robotic Software Engineer, you will design and integrate complex autonomy and vehicle intelligence systems spanning hardware and software domains. You will integrate hardware and software onto vehicle platforms and deploy autonomy algorithms in both SIL, HIL and live test environments.  Computer networking, code integration, and a passion for robotics integration is a must.   You will collaborate closely with cross-functional teams to deliver robust, scalable solutions for defense and commercial customers, providing seamless hardware-software integration, troubleshooting, and customer-facing demonstrations.

At Applied Intuition you will:

• Adapt and develop modular and agile autonomy capabilities across diverse defense problems
• Integrate and deploy autonomy solutions onto embedded Linux and other hardware platforms, including interfacing with sensors and collecting data
• Troubleshoot complex integration and software issues to ensure high reliability and performance
• Integrate autonomy software into hardware in collaboration with autonomy engineers that supports full integration with aircraft autopilots, datalinks, sensors, PNT/GPS/INS, ground control stations, etc.
• Support live flight test of autonomy software on group 1-5 unmanned aerial vehicles (UAVs)
• Collaborate with 3rd party UAS vehicle vendors on the integration of Applied autonomy software onto OEM UAS hardware
• Conduct system-level setup, testing, and validation, including software-in-the-loop and hardware-in-the-loop evaluations
• Collaborate with autonomy engineers to implement service-oriented-architecture software and inter-process messaging systems for autonomous UASsCollaborate with DoD warfighter domain experts and 3rd party UAS vehicle vendors to develop and integrate autonomy software onto OEM hardware

Who we’re looking for:

• BS or MS in Robotics, Computer Science or related engineering field
• 3+ years of hands-on experience working with robotic systems (hardware, software, and integration)
• Experience with software programming languages:​​ C++ preferred
• Experience integrating autonomy/robotics products with Pixhawk autopilots (ArduPilot and/or PX4)​
• Experience integrating with communication busses & protocols:​UART/RS232/RS422/RS485​, SPI/QSPI​, I2C​, Ethernet
• Experience developing in Docker, containerized deployment environments, and using Linux-based operating systems (e.g., RHEL, Ubuntu)
• Experience using git, Visual Studio Code, GitLab
• Familiarity  with real-time, edge computing, and safety-critical systems operating in software-in-the-loop (SIL), hardware-in-the-loop (HIL), test & operational environments
• Excellent communication skills and customer-oriented project delivery mindset
• Willingness to travel frequently for on-site integration and demonstrations (estimated 10–20%)
• Must be a U.S. Citizen
• Must be eligible to obtain and maintain a U.S. security clearance

Nice to have:

• Experience in modern C++ (2011, 2017, or 2020 standards), Bash, and CMake
• FAA Part 107 Remote Pilot Certificate 
• Experience with Agile development practices and CI/CD pipelines
• Prior work with COTS hardware integration such as Nvidia Jetson and Raspberry Pi
• Active U.S. SECRET clearance preferred

Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, comprehensive health, dental, vision, life and disability insurance coverage, 401k retirement benefits with employer match, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.

Applied Intuition pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position.

Please reference the job posting subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $125,000 to $165,000 USD annually.

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

We’re looking for a talented Senior Sales Engineer to join our Enterprise, Existing Business sales team. As an Enterprise Sales Engineer, you will work closely with our sales team to understand our Enterprise customers’ complex business needs and showcase how Fivetran’s data replication solutions can help them achieve their desired business outcomes. You will be responsible for providing technical expertise, identifying technical requirements, and supporting a regimented proof-of-value process throughout the sales cycle.

This is a full-time, remote position based in US with strong preference for Central and East Coast timezones.

Technologies You’ll Use

AWS, GCP, Azure, Snowflake, BigQuery, Databricks, Kafka, Grafana Linux, Windows, Python

What You’ll Do

• Work with Enterprise customers to understand their business, their use cases, and their data replication requirements

• Work cross functionally with your internal counterparts (AEs, Professional Services, BDRs, marketing, and support) to build and maintain a holistic account ownership plan

• Develop and deliver technical presentations to Enterprise audiences

• Ensure the technical win by running a tight proof-of-value process

• Work closely with Fivetran’s Product and Engineering teams to ensure alignment of our solutions to Enterprise customer needs

• Develop and maintain relationships with key Enterprise customers and partners

• Stay up-to-date on the latest technologies and trends in our industry

Skills We’re Looking For

• 5+ years in data replication, sales engineering, or related technical field

• Proven ability to work cross-functionally to support large enterprise customers

• Strong technical background covering database replication, cloud infrastructure, and data replication technologies

• Experience with modern data analytics technologies, including cloud data warehouses, transformation tooling, data catalogs, and BI tools

• Excellent communication and presentation skills with a keen ability to explain complex technical concepts to both technical and non-technical stakeholders

• Strong problem-solving and analytical skills

Bonus Skills

• Experience with Oracle, SQL Server & SAP databases

• Hands on experience with other data replication or ETL tools

• Experience with self-hosted software applications and supporting infrastructure

• Hands on networking experience both in the cloud and on-premise

This position qualifies for Fivetran’s incentive plan, and it’s common for employees in this role to achieve the total on-target earnings.

As part of our commitment to setting new hires up for success, all new sales team members attend a one-week, in-person Revenue Bootcamp during their second week at Fivetran. This bootcamp, held at one of our designated company locations, requires travel and is a mandatory part of the onboarding process.

#LI-REMOTE #LI-MT2

About the Role

The Director of Pricing Strategy is a senior, cross-functional leadership role responsible for owning the full lifecycle of freight pricing, from bid strategy and RFP response through programmatic API-based quoting and real-time margin management. This role sits at the intersection of commercial, data, and technology and serves as the company's authoritative voice on rate strategy, market intelligence, and pricing model architecture.

The ideal candidate combines deep freight industry fluency with hands-on analytical capability and technical literacy to collaborate directly with data science and engineering teams. This is a player-coach role with a mandate to build scalable pricing infrastructure that supports both reactive bid work and proactive revenue optimization.

Core Responsibilities

Bid Management & Commercial Pricing

• Own end-to-end RFP and bid pricing strategy, setting floor/ceiling logic by lane, mode, and customer segment
• Partner with Sales to develop winning bid packages that balance competitiveness with margin integrity
• Build and maintain carrier cost models that feed bid pricing, incorporating fuel, accessorials, and capacity conditions
• Establish pricing governance, approvals, exception handling, and escalation paths for non-standard deals

Market Intelligence & Rate Analytics

• Monitor and synthesize external freight indices, including DAT spot rates, Cass Freight Index, EIA diesel prices, and BLS wage data
• Translate external market signals into actionable pricing adjustments; communicate trends to Sales and Operations leadership
• Maintain competitive rate benchmarks across key lanes and customer verticals
• Develop and maintain a freight cost and revenue forecasting model covering a 2–3-year history, 6–12-month trend direction, and 30–60-day live calibration layers

API & Programmatic Pricing

• Manage integrations with market cost APIs, spot market data feeds, and TMS pricing modules
• Define the business rules and model logic that drive automated quoting and real-time rate responses
• Own the requirements and business logic for any AI-assisted pricing tools or forecasting models built internally

P&L Visibility & Margin Management

• Track cost vs. revenue performance at the load, lane, and customer level
• Partner with Finance to develop pricing-related reporting within the data platform (SQL Server, Databricks)
• Establish margin policies and alert mechanisms for loads trending below threshold

Strategy & Leadership

• Serve as a strategic advisor on pricing positioning, market conditions, and competitive dynamics
• Represent pricing strategy in client-facing meetings, QBRs, and partnership discussions
• Define and report on a monthly pricing performance scorecard for leadership
• Evaluate and recommend third-party tools, data subscriptions, and technology investments that strengthen the pricing function

Qualifications

Required

• 7+ years of experience in freight pricing, rate analysis, or commercial strategy within a 3PL, brokerage, or asset-based carrier
• Deep knowledge of TL and LTL pricing mechanics
• Strong analytical skills; comfortable working in SQL, Excel, or BI tools to build and validate pricing models
• Track record of collaborating directly with sales, operations, and technology teams in a cross-functional capacity
• Excellent communication skills, able to translate complex pricing analysis into an executive-ready narrative

Preferred

• Experience with freight data platforms or indices (DAT, Cass, Greenscreens, FreightWaves SONAR)
• Familiarity with Databricks, Sigma, or similar modern data stack tools
• Exposure to machine learning or statistical forecasting models applied to freight pricing
• Experience in a TMS environment (TMW, McLeod, MercuryGate, or similar)

#LI-CH1

This remote flexible role can be based in any of these states: CA, FL, TX, MA, AZ, NY & IL

The Company

Springboard is a fast-growing education and workforce development company on a mission to bridge critical skills gaps by enabling individuals to access high-quality, job-aligned training. We partner directly with employers, healthcare systems, and workforce organizations to design and deliver programs that build durable talent pipelines in allied health, technology, and other high-demand fields, producing measurable business and workforce outcomes.

The Opportunity

The B2B Marketing Lead will play a central role in supporting Springboard’s B2B sales and partnership efforts across healthcare and enterprise workforce segments. This role is ideal for a self-directed, action-oriented marketer who can move fluidly from strategy to hands-on execution and thrives in ambiguous, fast-moving environments.

You will be responsible for helping Springboard show up credibly and compellingly in front of senior buyers through in-person events, content, and sales enablement—translating customer needs into clear positioning, messaging, and marketing assets that drive pipeline and revenue impact.

What you'll do

• Pipeline & Revenue Growth: Own and execute Springboard’s B2B marketing strategy to drive high-quality leads and accelerate partnership growth within the healthcare and enterprise sectors.
• Strategic Event Management: Lead Springboard’s presence at priority industry events—from identifying high-impact sponsorships to managing booth execution and designing "post-event" nurture tracks.
• Sales Enablement & Asset Creation: Develop a high-performance library of sales tools, including pitch decks, one-pagers, ROI calculators, and tailored proposals that help win complex, multi-stakeholder deals.
• Account-Based Marketing (ABM): Partner with Sales/BD to launch targeted campaigns for "must-win" accounts, using personalized content and multi-channel touches to break into senior-level committees.
• Authority & Content Engine: Produce credible, data-driven content (white papers, thought leadership pieces, case studies) that positions Springboard as a premier solution for workforce development.
• Product Marketing & Positioning: Bridge the gap between Product and Sales by translating technical program features into clear, outcome-oriented value propositions for enterprise buyers.
• Measurement & Optimization: Establish a feedback loop with sales to track lead quality and asset performance, rapidly iterating on messaging based on real-world market response.

What you'll bring

• B2B Marketing Expertise: 7 - 10 years of experience in B2B marketing, with a proven track record of supporting complex, multi-stakeholder sales cycles and high-consideration deals.
• Full-Stack Execution: A  fierce bias for action. You are equally comfortable setting a high-level strategy and rolling up your sleeves to drive execution and build assets yourself.
• 0→1 ABM or B2B Program Development: Hands-on experience designing and launching account-based marketing or b2b marketing programs from scratch.
• Strategic Communication: Exceptional writing and messaging skills. You can translate complex workforce solutions into clear copy that builds immediate credibility with C-suite and VP-level buyers.
• Sales Partnership: Deep experience in sales enablement or field marketing. You understand how to arm a sales team with the specific stories and data they need to overcome objections.
• Technical & AI Literacy: Fluency with modern CRM and automation stacks and a proactive approach to using AI-enabled workflows to multiply your output.
• Analytical Agility: An iterative, data-informed mindset. You test quickly, measure what matters (pipeline influence, not just "likes"), and pivot based on market signals.
• Strategic Prioritization: Sound judgment in high-growth environments. You know how to focus your energy on the initiatives that move the revenue needle.
• Industry Context: Experience within healthcare and workforce development is a significant advantage.

The First 90 Days

• 30 Days: Listen and learn. Audit the current asset library, join sales discovery calls, and align with Sales/Product leads on current pipeline bottlenecks.
• 60 Days: Optimize and execute. Take ownership of the upcoming event calendar and refresh the top-priority sales collateral (decks and one-pagers).
• 90 Days: Scale and strategize. Launch an ABM pilot for a set of high-value accounts and establish a formal reporting cadence for marketing-influenced revenue.

Hi, we're Oscar. We're hiring a Member Escalations Team Lead to join our team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

You will be the expert on production team workflows and is responsible for driving goals and KPIs for the team of support staff to meet business objectives while providing coaching and leadership. This role partners with stakeholders to assist members with their health insurance needs, while partnering with stakeholders to identify and develop workflow improvements to enhance efficiencies for the team.

You will report to the Manager, Member Escalations Operations.

Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote role. You must reside in Florida. #LI-Remote

Pay Transparency:

The base pay for this role in all other locations is: $55,890 - $73,355 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

• Hire and manage a team of Oscar colleagues with direct responsibility for performance management, their growth and development, and associated HR administrative tasks
• Manage your team's outcomes, monitor dashboards, and track operational KPIs, conducting root-cause analysis and constructing action plans when issues arise
• Understand and be connected to the type of work your team does on a daily basis, being able to make volume-based decisions that best serve our customers.
• Serve as a central communicator by leading team huddles with Oscar colleagues, connecting colleagues to the mission, vision, and values of Oscar, and providing guidance and motivation to achieve daily operational objectives
• Be a culture carrier, driving engagement with your team by creating an inclusive and inviting culture that aligns with Oscar's core values
• Actively lead and participate in continuous improvement activities that drive or influence the improvement and development of a high performing production team
• Identify and closing gaps on existing operational workflows
• Work collaboratively across production and other Oscar teams to implement best practice
• Compliance with all applicable laws and regulations
• Other duties as assigned

Qualifications

• 2+ years experience in a customer service or escalations environment
• 1+ years healthcare and/or insurance experience
• 2+ years of direct people management experience
• 1+ years of experience using data and metrics to drive improvements
• 1+ years of experience working with teams in multiple locations and multiple disciplines
• 1+ years managing projects

Bonus Points

• Bachelor's degree
• 1+ years of claims processing experience
• Lean Six Sigma or Process Improvement certification
• Advanced Google Suite or Microsoft Office capabilities
• 2+ years experience solving complex inquiries

The Market Intelligence Specialist is responsible for gathering, analyzing, and interpreting market, customer, and competitive data to inform the overall growth strategy. The successful candidate will serve as the primary expert on the competitive landscape for AEVEX products, translating complex market data into actionable intelligence. This role is critical in helping the leadership team understand how AEVEX and its competitors products, services and technologies stack up against competition. It will also directly influence "Capture" strategies and "Price-to-Win" (PTW) modeling by identifying market gaps and competitor vulnerabilities to ensure high win rates on government contracts.

Essential Functions

Market Forecasting

• Monitor and report on market shifts, regulatory changes, political influence and macroeconomic factors impacting the business
• Monitor DoD budget cycles to forecast funding for specific Programs of Record.
• Identify technological shifts and future trends and their impact on our market share.
• Translate complex data into clear, actionable insights and recommendations for marketing strategy
• Develop and maintain market intelligence reports, dashboards, and briefings for key stakeholders

Competitive Intelligence

• Analyze competitive landscape, including competitor positioning, pricing, messaging, and product offerings
• Conduct ongoing market research to identify industry trends, customer needs, and emerging opportunities
• Research competitor portfolios, financial health, and strategic pivots by the competition both domestically and internationally.
• Evaluate our products against rival systems, focusing on technical specs, lifecycle costs, and performance.
• Maintain detailed SWOT profiles of the competition for each product line.
• Lead "Black Hat" reviews to simulate competitor responses during the proposal and bidding phases.

Capture & Price to Win

• Develop data-driven Price-to-Win recommendations based on historical award data and competitor cost structures.
• Advise Capture Managers on the "Value Proposition" needed to displace incumbents or defend current programs.
• Partner with product teams to refine value propositions and messaging based on market insights
• Analyze FedBizOpps, GovWin, and other procurement databases to track spending trends and contract award patterns.
• Perform other duties as required.
• Regular and reliable attendance on a full time basis [or in accordance with posted schedule].
• Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
• Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture.

Qualifications and Competencies

• Security Clearance -Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required.
• Understanding of the PPBE process, Federal Acquisition Regulations (FAR/DFARS), and the defense procurement lifecycle.
• Strong understanding and experience in the UxS, Manned Aviation, Services and Technology sectors.
• Strong analytical skills with the ability to synthesize large data sets into meaningful insights.
• Proficiency in Excel and data visualization tools (e.g., Tableau, Power BI, or similar).
• Excellent written and verbal communication skills.
• Strong ability to work cross-functionally and influence stakeholders.

Education / Certifications

• Bachelor’s degree in Marketing, Business, Economics, Data Analytics, or related field
• Advanced degree (MBA or MS) in a related technical or business field preferred

Experience

• 7+ years of dedicated market intelligence or business development experience preferably within aerospace & defense.
• Experience with research tools and data platforms
• Experience in a marketing or product marketing environment

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is: Frequently required to sit, and to reach to use computers and other office equipment For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time.

About the role

As a Robotic Software Engineer, you will design and integrate complex autonomy and vehicle intelligence systems spanning hardware and software domains. You will integrate hardware and software onto vehicle platforms and deploy autonomy algorithms in both SIL, HIL and live test environments.  Computer networking, code integration, and a passion for robotics integration is a must.   You will collaborate closely with cross-functional teams to deliver robust, scalable solutions for defense and commercial customers, providing seamless hardware-software integration, troubleshooting, and customer-facing demonstrations.

At Applied Intuition you will:

• Adapt and develop modular and agile autonomy capabilities across diverse defense problems
• Integrate and deploy autonomy solutions onto embedded Linux and other hardware platforms, including interfacing with sensors and collecting data
• Troubleshoot complex integration and software issues to ensure high reliability and performance
• Integrate autonomy software into hardware in collaboration with autonomy engineers that supports full integration with aircraft autopilots, datalinks, sensors, PNT/GPS/INS, ground control stations, etc.
• Support live flight test of autonomy software on group 1-5 unmanned aerial vehicles (UAVs)
• Collaborate with 3rd party UAS vehicle vendors on the integration of Applied autonomy software onto OEM UAS hardware
• Conduct system-level setup, testing, and validation, including software-in-the-loop and hardware-in-the-loop evaluations
• Collaborate with autonomy engineers to implement service-oriented-architecture software and inter-process messaging systems for autonomous UASsCollaborate with DoD warfighter domain experts and 3rd party UAS vehicle vendors to develop and integrate autonomy software onto OEM hardware

Who we’re looking for:

• BS or MS in Robotics, Computer Science or related engineering field
• 3+ years of hands-on experience working with robotic systems (hardware, software, and integration)
• Experience with software programming languages:​​ C++ preferred
• Experience integrating autonomy/robotics products with Pixhawk autopilots (ArduPilot and/or PX4)​
• Experience integrating with communication busses & protocols:​UART/RS232/RS422/RS485​, SPI/QSPI​, I2C​, Ethernet
• Experience developing in Docker, containerized deployment environments, and using Linux-based operating systems (e.g., RHEL, Ubuntu)
• Experience using git, Visual Studio Code, GitLab
• Familiarity  with real-time, edge computing, and safety-critical systems operating in software-in-the-loop (SIL), hardware-in-the-loop (HIL), test & operational environments
• Excellent communication skills and customer-oriented project delivery mindset
• Willingness to travel frequently for on-site integration and demonstrations (estimated 10–20%)
• Must be a U.S. Citizen
• Must be eligible to obtain and maintain a U.S. security clearance

Nice to have:

• Experience in modern C++ (2011, 2017, or 2020 standards), Bash, and CMake
• FAA Part 107 Remote Pilot Certificate 
• Experience with Agile development practices and CI/CD pipelines
• Prior work with COTS hardware integration such as Nvidia Jetson and Raspberry Pi
• Active U.S. SECRET clearance preferred

Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, comprehensive health, dental, vision, life and disability insurance coverage, 401k retirement benefits with employer match, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.

Applied Intuition pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position.

Please reference the job posting subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $125,000 to $165,000 USD annually.

About the role:

IT Operations Engineers provide first line technical support to end users and ensure that everyone at Applied is able to use technology as productively as possible.  In addition to technical support, IT Operations handles user onboarding and offboarding. We are looking for a multifaceted  IT Operations Engineer who can be the IT domain expert across our corporate IT team. This position requires a mix of IT skills to improve the company’s technology architecture. 

At Applied Intuition, you will:

• Design and build out a scalable IT infrastructure for a rapidly growing organization
• Respond to information technology help desk requests and provide assistance via phone, e-mail, remote access, and onsite support, escalating more complex requests to senior staff members
• Provide technical assistance and support for issues related to computer systems, networks, software, and hardware

We're looking for someone who has:

• 3+ years in IT operations including system administration, server support, project implementation, and desktop support in a fast paced environment
• Experience with Google Workspace, or other Active Directory systems
• Experience supporting a broad range of computer systems (Linux, Windows, and Mac)
• Knowledge of networking protocols and equipment (VPN, DNS, next-gen firewalls, routers, switches, or access points)
• Experience in deploying, integrating, and administration of SaaS applications
• Ability to operate in high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible
• Experience in creating IT processes and procedures
•  CompTIA Security+  certification 

Security Requirements:

• Must be a U.S. Citizen
• Must hold or be eligible for a U.S. Secret security clearance

For more information about U.S. security clearances: click here.

Nice to have:

• Knowledge of data protection operations and laws (GDPR)
• Managed Fortinet network stack
• Knowledge of MDM best practices
• CCNA certification
• Experience with Powershell, bash, and shell scripting

Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, comprehensive health, dental, vision, life and disability insurance coverage, 401k retirement benefits with employer match, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.

Applied Intuition pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position.

Please reference the job posting’s subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $85,000 - $110,000 USD annually. 

Hi, we're Oscar. We're hiring a Bilingual Customer Service Representative to join our Member and Provider Services team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures.

You will report to the Concierge Operations Manager.

Work Location: This is a remote position, open to candidates who reside in: Florida. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote

Pay Transparency: he set pay rate for this role is $19.00 per hour. You may be eligible to receive an additional $1.00 per hour upon successful completion of the bilingual assessment. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.

Work Schedule: We offer a variety of full-time shift options. All available schedules are Monday through Friday.

Available Florida (EST) Shifts:

• 8:00 AM – 4:30 PM
• 9:00 AM – 5:30 PM
• 9:00 AM – 6:00 PM
• 12:00 PM – 8:30 PM

Responsibilities:

• Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model.
• Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs
• Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations
• Form working relationships with all partners.
• Support the leadership team by identifying issues through established escalation pathways
• Monitor and track the health of all assigned work-in-progress issues.
• Escalate and resolve issues to ensure appropriate turnaround times
• Participate in process improvement projects
• Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI)
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• Must be bilingual in Spanish and English with full professional proficiency in reading, writing, and speaking.
• 1+ years of experience in a high-volume or customer-focused setting.
• 6+ months of healthcare experience
• High school diploma or GED

Bonus points:

• Strong quantitative or analytical skills focused on identifying or solving problems
• Experience manipulating and entering accurate data
• Advanced Google Suite or Microsoft Office capabilities

Hi, we're Oscar. We're hiring a Full-Time Customer Service Representative to join our Member and Provider Services team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures.

You will report into the Concierge Operations Manager.

Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote role. You must reside in Florida. #LI-Remote

Pay Transparency: he set pay rate for this role is $19.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.

Work Schedule: We offer a variety of full-time shift options. All available schedules are Monday through Friday.

Available Florida (EST) Shifts:

• 8:00 AM – 4:30 PM
• 9:00 AM – 5:30 PM
• 9:00 AM – 6:00 PM
• 12:00 PM – 8:30 PM
• 3:00 PM – 12:00 AM

Responsibilities:

• Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model.
• Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs
• Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations
• Form working relationships with all partners.
• Support the leadership team by identifying issues through established escalation pathways
• Monitor and track the health of all assigned work-in-progress issues.
• Escalate and resolve issues to ensure appropriate turnaround times
• Participate in process improvement projects
• Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI)
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 1+ years of experience in a high-volume or customer-focused setting.
• 6+ Months of healthcare experience
• High school diploma or GED

Bonus points:

• Strong quantitative or analytical skills focused on identifying or solving problems
• Must be bilingual in Spanish and English with full professional proficiency in reading, writing, and speaking.
• Experience manipulating and entering accurate data
• Advanced Google Suite or Microsoft Office capabilities

What You’ll Be Owning:

We are seeking a senior-level Data Scientist to design, develop, and deploy advanced data-driven applications in support of mission-critical environments. The ideal candidate operates independently with minimal oversight, delivers production-grade solutions, and understands how to translate operational requirements into scalable, secure solutions.

This role blends full-stack Python development, geospatial analytics, dashboarding, DevSecOps practices, and familiarity with Intelligence Community (IC) and DoD environments.

What You Must Have:

• Active TS/SCI Clearance is required with the ability to obtain a CI Poly. 10+ years of relevant experience. (A combination of years of experience & professional certifications & education can be used in lieu of years of experience)
• Expert-level proficiency in Python and demonstrated experience building scalable, production-ready applications.
• Experience querying and integrating web APIs to retrieve, normalize, and operationalize data.
• Proficiency with at least one Python web framework (Flask, FastAPI, Django, or similar).
• Experience developing interactive data visualizations using Plotly, Seaborn, Matplotlib, Bokeh, or comparable tools.
• Experience building dashboards and analytic interfaces using Dash, Streamlit, Panel, Tableau, or similar platforms.
• Ability to develop basic web interfaces using HTML, CSS, and JavaScript.
• Strong SQL skills and experience querying relational databases.
• Experience using Git-based version control platforms such as GitLab or GitHub.
• Familiarity with containerization technologies (e.g., Docker) and deploying containerized applications.
• Working knowledge of DevSecOps principles and secure software development practices.
• Proficiency with geospatial processing frameworks such as GDAL or ArcPy.
• Proficiency with GIS desktop software such as ArcGIS Pro or QGIS.
• Ability to write clear, concise technical documentation related to software systems and automated workflows.
• Ability to operate independently at a senior level with limited oversight.
• Familiarity with Activity Based Intelligence (ABI), All-Source, or Multi-INT analysis environments.
• Familiarity with USSOCOM and broader U.S. military organizational structures.
• Familiarity with common Intelligence Community (IC) data repositories.

#LI-GM1

Role Overview

The Director, Demand Generation owns the strategy, execution, and continuous improvement of Upshop’s global demand generation engine. This role is accountable for driving high-quality pipeline through scalable, measurable, and creative demand programs that support Upshop’s growth across grocery and convenience retail markets.

Reporting into the Growth organization, this leader partners closely with Product Marketing, Sales, Revenue Operations, Customer Success, and Partners to translate Upshop’s story into demand, convert interest into pipeline, and optimize performance across the full funnel.

Key Responsibilities

Demand Strategy & Execution

• Own Upshop’s end-to-end demand generation strategy, from awareness through MQL, SQL, and pipeline contribution
• Design, execute, and optimize multi-channel demand programs including digital, ABM, outbound support, events, and partner-led campaigns
• Move beyond templated campaigns—continuously test, iterate, and introduce new ideas when performance stalls
• Translate Upshop’s value proposition into persona-based, industry-specific demand motions

Pipeline & Performance Management

• Establish clear goals and reporting for MQLs, SQLs, pipeline contribution, and conversion rates
• Partner with Revenue Operations to ensure strong attribution, measurement, and visibility into demand performance
• Separate and manage demand goals for new customer acquisition and expansion within existing customers
• Use data and insights to prioritize investments and continuously improve ROI

Systems, Tools & Automation

• Own the demand tech stack and workflows, including marketing automation and CRM integrations
• Leverage tools such as HubSpot, paid media platforms, LinkedIn, and emerging/dark social channels to scale demand efficiently
• Build repeatable, automated programs that learn and improve over time

Cross-Functional Collaboration

• Partner closely with Product Marketing to activate messaging, positioning, and customer reference stories
• Align with Sales and Customer teams to ensure tight MQL/SQL definitions and smooth handoffs
• Collaborate with Partner and Alliances teams to drive partner-sourced and partner-influenced demand

Team Leadership & Growth

• Lead, mentor, and develop a growing demand generation team
• Establish clear priorities, expectations, and accountability across the team
• Build a high-performance culture that balances creativity, rigor, and ownership

Qualifications & Experience

• 8–12+ years of experience in demand generation, growth marketing, or marketing operations, with at least 3+ years in a leadership role
• Proven track record of building and scaling demand programs in B2B SaaS or technology environments
• Strong understanding of marketing automation, campaign architecture, and funnel analytics
• Experience supporting sales-led and ABM motions
• Comfortable operating in environments without heavy process or templates—able to create structure where needed
• Experience in retail, grocery, or multi-location industries is a plus (but not required)

What Success Looks Like

• A clear, scalable demand engine that consistently drives qualified pipeline
• Improved conversion rates and visibility across the funnel
• Strong alignment and trust with Sales, Product Marketing, and Revenue teams
• A motivated, high-performing demand generation team that continues to grow with the business

Why Upshop

Upshop is redefining how retailers operate by connecting demand, supply, and execution at scale. This role offers the opportunity to shape how Upshop takes its story to market, influence growth strategy, and build a demand organization designed for long-term impact—not just short-term campaigns.

How You'll Make an Impact: 

As a Senior Fullstack Engineer on the Distribution Team, you'll be instrumental in developing and enhancing the products that connect Cloudbeds' ecosystem to the world's largest distribution channels. You'll architect scalable solutions using modern technologies, contribute to our microservices migration, and ensure our platform delivers exceptional performance and security for thousands of properties worldwide. Your work will directly impact how hotels reach guests through integrations with major platforms like Booking.com, AirBnb and beyond.

Our Distribution Team:

We're the bridge connecting properties to the global travel ecosystem. Our team tackles complex integration challenges that directly impact revenue for thousands of hotels worldwide, from building rock-solid connections with major OTAs to ensuring every booking flows seamlessly and securely. We balance innovation with pragmatism: migrating legacy systems to modern microservices while maintaining the reliability our customers depend on. If you thrive on solving hard technical problems with real business impact and love the challenge of both building greenfield features and refactoring legacy code, you'll feel right at home here.

What You Bring to the Team:

• Design and implement robust backend features and improvements using PHP, with a strong focus on performance optimization and scalability for our distribution platform
• Build intuitive frontend experiences using React and Vue, ensuring seamless user interactions across the Cloudbeds ecosystem
• Architect secure solutions for handling financial transactions and sensitive personal data, applying security best practices throughout the development lifecycle
• Write clean, well-tested, and well-documented code with comprehensive test coverage (unit, integration, end-to-end) to maintain high quality standards
• Lead technical discussions on complex concepts and requirements with both technical and non-technical stakeholders, driving alignment on backend and frontend architecture decisions
• Contribute to our ongoing initiative to migrate core platform components into microservices, helping shape the long-term technical vision
• Re-architect and refactor existing legacy systems to align with modern standards and project requirements, demonstrating ownership and commitment to continuous improvement
• Mentor team members through pair programming and code reviews, promoting best practices that elevate code quality and team processes
• Collaborate with cross-functional teams to plan, build, and ship high-quality features that delight our global customer base

What Sets You Up for Success:

• 5+ years of PHP web application software engineering experience
• 5+ years of experience with JS frameworks, Vue.js and React are preferred
• Solid experience with modern JavaScript/TypeScript
• Strong hands-on experience with Docker and containerized development workflows
• Demonstrated expertise in performance optimization and expert knowledge of relational databases, indexing, and searching technologies
• Strong understanding of security considerations, particularly for applications handling financial transactions and personal data
• Experience with test automation across all levels (unit, integration, end-to-end) and a passion for quality-driven development
• Proven track record of taking ownership of projects and delivering results independently
• Business-level English fluency (verbal and written) and excellent communication skills for collaborating across a globally distributed, remote-first team

Bonus Skills to Stand Out:

• Experience designing and building microservices and/or micro-frontends
• Hands-on experience with PHP frameworks (CodeIgniter, CakePHP, Laravel, Symfony)
• Cloud and infrastructure experience with Kubernetes, AWS, Terraform, and Argo CD
• Experience working with event-driven architectures and messaging systems (e.g., Kafka)

Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $145,000 - $165,000

COMPANY OVERVIEW

ThreatLocker® is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints. The ThreatLocker® platform with Application Allowlisting, Ringfencing™, Storage Control, Elevation Control, Endpoint Network Control, Configuration Management, and Operational Alert solutions are leading the cybersecurity market toward a more secure approach of blocking the exploits of application vulnerabilities.

POSITION OVERVIEW

ThreatLocker’s Full Stack Developers support in the development, expansion and maintenance of our unique and innovative cybersecurity software. They will be responsible for, but not limited to:

• Guide the technical direction and implementation of product requests into large-scale end to end solutions 
• Collaborate with the product, QA, and other developers to release robust code that satisfies client expectations and feature criteria. 
• Ship well-tested, maintainable, reliable and secure code that keeps the user’s best interest in mind. 
• Help fix bugs, defects, poor feature implementation, and production issues as they occur. 
• Conduct code reviews, write maintainable documentation, and implement complex bug fixes with security and a Zero Trust mentality in mind. 
• Mentor their fellow developers, grow their skills, and improve as a team by sharing expertise. 
• The role will be based in Orlando, FL and is an in-office position.

REQUIRED QUALIFICATIONS

• 5+ years of industry experience working as a Full Stack Developer
• Experience building and integrating REST APIs with .NET Framework 
• Experience with SQL, creating and maintaining indexes, stored procedures and tables 
• Specialization in JavaScript, HTML, and CSS with modern JavaScript frameworks (React, Angular or Vue) 
• Proven history with server-side software development and front-end architecture 
• Experience working with other Software Developers on new products as they are designed 
• Proficient writing and maintaining feature documentation and conducting code reviews
• Highly analytical with ability to propose new ideas and designs 
• Strong written and verbal communication skills 

PREFERRED QUALIFICATIONS IN

• Experience with .NET Core 6 or 8 
• Experience with Angular 14+, working with Standalone Components, Signals, and Built-in Control Flow 
• Good understanding of CSS Preprocessors (SASS, LESS, etc)
• Experience with modern testing frameworks (Jest, Cypress, Mocha, Chai) 
• Familiarity with A/B Testing
• Experience working with Docker 

WORKING CONDITIONS

The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.

• Job will generally be performed in an office environment but may require travel to visit company offices and/or property locations.
• While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.

A background check and drug/substance screening are required after a conditional offer. Employment will proceed only upon receiving clear results from both.

ThreatLocker also conducts randomized drug and substance testing approximately every 60 days, in line with the same screening standards.