Are you a strategic thinker with a talent for solving problems and driving tangible business outcomes?  Do you thrive in roles where you get to obsess over consumer business growth and provide data driven insights? If this sounds like you, then we’d love to chat!

As Strategy & Operations Manager, you are responsible for driving efficient growth by providing data driven support in shaping and optimizing our global growth and marketing strategies. Your focus will be on various consumer topics such as customer acquisition, user activity, user retention, and new verticals adoption, on a global level.

Collaborating closely with Marketing Leadership and various stakeholders across the company, you will have the opportunity to obsess over our consumer growth, identify investment opportunities, and help ensure efficient allocation of spend to maximize our ROI, through rigorous monitoring of our key performance metrics.

Your ability to blend analytical problem-solving with business acumen and creative strategic thinking will be critical in steering our company toward sustained long-term success.

What you’ll be doing

• Collaborate with key stakeholders to drive our Growth and Efficiency OKRs, focusing on areas such as New Customer Acquisition, Retention, User Activity, and Cost Per Acquisition (CPA)
• Evaluate the impact of selected marketing tactics, track our brand performance and develop our marketing funnel strategies (e.g. to improve the awareness and consideration of Wolt)
• Facilitate weekly business review meetings and collaborate daily with Regional Marketing Directors and Regional Heads of Strategy & Planning
• Provide data driven insights for the allocation of our marketing budget across various channels, funnel stages and incentives, both online and offline, in order to optimize the growth of the platform
• Manage global Business Development projects, such as building new investment frameworks and scaling them across the markets
• Lead and coordinate global acceleration initiatives driven by the growth and marketing teams to help ensure consistent execution, impact and follow-up
• Facilitate knowledge exchange and maximize performance by collecting and sharing best practices across different regions and markets

 Our Humble Expectations

• You have 4+ years of work experience within similar industries, consulting, investment banking, technology or related. Experience from e-commerce, digital marketing as well as growth strategy is a plus.
• You enjoy solving problems, you are comfortable with data and have solid analytical skills and are experienced with online analytical tools (SQL a plus)
• You have experience in forecasting, financial planning & budget allocation
• You have an analytical approach when using data to design, develop and execute marketing strategies
• You have excellent Excel and data handling skills
• You have strong attention to detail and ability to own a project, work independently and ask for guidance when needed
• You do not shy away from getting your hands dirty, building and testing - you have prior experience in a fast-moving environment with a strong focus on achieving targets and getting things done
• You communicate clearly and concisely in written and verbal comms and are fluent in English

About the Role:

As a Staff Product Manager for Enterprise Share & Fund Plans, you'll own Ledgy's portfolio of share and fund plan products working hand-in-hand with some of the world's largest financial institutions to bring complex, high-stakes programs to life.

Our most important enterprise relationships are deeply collaborative. You'll work with clients to translate their requirements into solutions that work for them and for Ledgy. You will be running your own market and user research to build the domain expertise that lets you challenge assumptions, spot gaps, and make confident product decisions. The best outcomes come from both: a strategy that is based on deep client partnership and an independent point of view on where the market is going and what needs to get built.

At Ledgy you will:

• Own the Share & Fund Plans portfolio: starting with a major international pensions & savings program in Q3, with other exciting share and fund plans on the horizon
• Be the primary product partner for enterprise clients: navigate large organisations, manage senior stakeholders on both sides and know when to say yes, when to push back. You build the relationships that make complex programs succeed.
• Turn enterprise requirements into scalable product decisions: dig into RFPs and requirements documents and translate them into well-scoped solutions. Hold scope and complexity with conviction, making the strategic calls on what gets built and how it generalises, and where Ledgy draws the line.
• Run discovery to develop deep expertise in share and fund plan structures across Ledgy's core markets, including qualified vs. non-qualified plan treatment in the US and UK
• Collaborate with product leadership on strategy, balancing enterprise delivery milestones with longer-term platform investments
• Partner with Design, Engineering, and SMEs to write clear specifications and manage delivery in an agile setting
• Contribute to Ledgy's PM best practices, especially around enterprise co-build patterns and model high AI fluency, using AI tools to move faster and work smarter across research, documentation, and delivery
• Define and track success metrics for your team's initiatives, balancing enterprise delivery milestones with broader product KPIs

In the first 30 days:

• Be paired with an onboarding buddy and get up to speed on Ledgy's equity management platform, existing Share & Fund Plans capabilities, and the broader enterprise landscape
• Get introduced to the active enterprise programs and the key stakeholders involved on the client side
• Shadow customer calls, review existing requirements documents and RFPs, and start building your view of the opportunity
• Start contributing to roadmap discussions with guidance from team members

In the first 60 days:

• Fully own the client relationship for the Q3 pensions & savings program, understanding requirements, dependencies, and decision-making structures
• Develop a clear view of the scope, risks, and delivery plan for Q3 and communicate this confidently to internal and external stakeholders
• Fully master Ledgy's value proposition, understand our product capabilities and competitive landscape
• Participate in strategic discussions about scaling our share & fund plan product

In the first 90 days:

• Lead roadmap planning for the Share & Fund Plans pillar, balancing near-term enterprise delivery with longer-term platform investments
• Establish a working model for how Ledgy engages with enterprise clients in a co-build context, including how we scope, negotiate, and document bespoke requirements
• Collaborate with Product Marketing and Sales to refine our go-to-market narrative for pensions, savings, and fund plans
• Research Ledgy’s core markets regarding equity comp standards and complex share & fund plans to identify biggest opportunities

The job is a great fit if you:

• Have a minimum of 8+ years of product management experience, ideally in B2B SaaS with significant time spent in enterprise-facing roles
• Have a proven track record co-building with large enterprise clients, working from RFPs to deliver solutions that balance client needs with platform scalability
• Are a strong stakeholder and project manager, comfortable operating across multiple organisations and keeping complex programs on track
• Thrive when the roadmap is partly client-driven and know how to navigate that without losing product quality or long-term vision
• Are experienced working with large financial institutions or regulated enterprise customers, and understand the compliance and governance environments they operate in
• Are genuinely excited about startups: you move fast, adapt quickly, and bring energy and ownership to your work even when things are ambiguous
• Are well-versed in AI tools and apply them actively to increase your speed and the quality of your output. You're forward-thinking about how AI changes the way PMs work
• Have a strong sense of accountability, ownership and outstanding solution focus
• Have excellent communication skills, both written & verbal, and in the room with senior enterprise stakeholders; fluent in English

Nice to Haves:

• Background in financial services, fintech, or wealth management
• Experience with executive compensation or employee share purchase schemes
• Prior experience with equity management platforms

About Us:

At Sauce Labs, we empower the world's top enterprises - like Walmart, Bank of America, and Indeed - to deliver quality web and mobile applications at speed. Our industry-leading platform ensures continuous quality across the SDLC, using AI-powered analytics to identify key quality signals from development through production. With our unified solution, teams can release and innovate with confidence, knowing their apps will always look, function, and perform exactly as they should. Backed by TPG and Riverwood Capital, we are shaping the future of digital confidence - join us!

The Role:

Sauce Labs is looking for a passionate Senior Backend Engineer to join the Sauce Connect team. This agile development team plays a critical role in enabling enterprise customers to maximize their use of Sauce Labs by providing a fast, secure connection between their internal development networks and our cloud-based virtual testing environments. You will work closely with the Product Owner, Engineering Manager, and other talented Sauce Connect engineers to achieve excellent results and shape the future of Sauce Connect

Responsibilities:

• Lead the technical direction and architectural design of Sauce Connect, collaborating with a cross-functional team to deliver a fast, secure, and scalable tunneling solution.
• Design, develop, and own projects across the full stack, from the backend server infrastructure to the client-side application on Linux, Windows, and macOS.
• Act as a technical expert for complex, escalated customer issues, performing root cause analysis and implementing robust solutions to prevent future problems.
• Drive continuous improvements in the scale, performance, and quality of our Trusted Connection Technologies, mentoring other engineers on best practices and system health.
• Proactively identify and evaluate emerging technologies in the open-source community, presenting well-researched proposals for adoption to drive innovation and technical excellence.
• Make and defend architectural decisions based on your extensive experience, balancing trade-offs between technical debt, velocity, and long-term maintainability.

Required Skills:

• 5+ years of professional software development experience in Python or Golang, with a proven track record of designing, building, and operating complex distributed systems and high-availability online services at scale.
• Experience in working with CI/CD tools (designing and implementing robust, automated pipelines using tools like GitHub Actions, GitLab CI, or Jenkins)
• Advanced experience with tunneling, proxy, or VPN-related solutions, with a understanding of their security implications and performance characteristics.
• Deep knowledge of TCP/IP networking, HTTP2, SSL/TLS, and WebSockets. You should be able to debug network issues at the packet level.
• Hands-on experience deploying and managing containerized applications at scale using Kubernetes.
• Demonstrable product development experience, including the ability to influence product strategy and make technical trade-offs to deliver customer-facing value.
• Exceptional ownership mentality and a passion for crafting elegant, well-architected products that deliver stellar user experiences.

Nice to Haves:

• Experience with asynchronous programming
• Experience building and consuming microservices
• Knowledge and understanding of data structures, algorithms, distributed systems, and design patterns.
• Familiarity with modern monitoring systems (e.g., Prometheus or OpenTelemetry)
• Understanding of common security practices involved in protecting customer data

We are a hybrid workplace that recognizes the importance of flexibility while valuing in-person collaboration and relationship building. As a result, Saucers located near an office location must be able and willing to come into the office. Those hired remotely must be able and willing to travel to an office as required by the specific role.

Please note our privacy terms when applying for a job at Sauce Labs.

Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status.

Security responsibilities at Sauce

At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You’ll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a ‘security first’ approach to how we design, build & run our products and services.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

What you’ll do

As the head of our Commercial New Business team for DACH, you’ll play an instrumental role in fueling Stripe’s growth in the market through new customer acquisition and setting the long term strategy to Stripe’s trajectory for this user segment. You'll lead and coach high-performing account executives, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with users and prospects. We are looking for an individual who is keen to work alongside a high-performing team of individuals to navigate complex organizations, find new opportunities to make payments a competitive advantage for their businesses, and evolve our joint go-to-market in new ways.

Responsibilities

• Recruit, develop and lead a team of sales professionals, with a particular focus on the Commercial segment in DACH
• Develop the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics
• Be accountable for increasing revenue and new client acquisition at high rates of growth
• Driving deal strategy and execution including strong pipeline development, opportunity/renewal management, and forecasting
• Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle
• Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level
• Inspire, motivate and enable personal and career development of team members, both to promote career growth and to increase impact for Stripe
• Collaborating closely with key stakeholders across Sales, Product/Connect, Sales Ops, S&O, Marketing, GTM Partnerships, and others
• Participate in industry events to help support positive market awareness

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. 

Minimum requirements

• 10+ years of relevant sales experience
• Track record leading sales teams to success in ambiguous environments
• Experience consistently forecasting and managing a high growth business for multiple quarters
• Thrives in settings with a high level of autonomy to create strategy, direction, and structure
• Ability to hire, train, and coach a high-performance sales team
• Ability to build executive relationships with customers and ecosystem partners
• Ability to understand and articulate technical concepts, and translate them into industry or business relevant terms
• Proven track record of success within the DACH region
• High professional fluency in German and English

Preferred requirements

• Prior experience in payments
• Prior experience in a sales and/or customer-facing role at a high growth technology company

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal. Few roles provide such a direct impact on the growth of the company.

What you’ll do

You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user’s internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder. 

Responsibilities

• Lead the post-sale engagement, retention, and growth of your customers, partnering closely with the Account Executive
• Support expansion of your accounts - identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team
• Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Account Executive and team
• Evangelize Stripe customer success stories and customer success systems and processes
• Articulate and drive customer use cases, customer value and expansion while maintaining trusted customer advisor status
• Serve as a trusted payments and commerce advisor to the customer and educate them on the use and benefits of our products and our industry
• Aligned with the account team, perform business reviews to align on business priorities, Stripe product roadmap, review services satisfaction, share usage patterns or insights, surface issues, provide guidance on how to optimize the value from Stripe, and identify product expansion opportunities. 
• Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience
• Drive overall account health including payments performance, cost optimization, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of experience in a client-facing role ideally customer success, managing relationships with large, global, and complex organizations, preferably working with a technical product
• Fluent in both German and English 
• Strong analytical skills and operating rigor
• Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders
• History of success as a consultant, pre-sales, technical account management, or equivalent
• Experience building comprehensive account plans
• Proven track record of achieving targets and goals, preferably in a sales setting
• Track record of managing large, complex projects and/or programs
• Experience handling difficult customers or situations and can demonstrate resolutions
• Must work within a team environment with sales and services peers
• Ability to navigate data and people to find answers
• A strong understanding of our business and products, and an ability to research/self-starter

Preferred qualifications

• Sophisticated business sense and understanding of underlying drivers and strategy of our user’s businesses
• Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
• Willingness to tackle things on your own
• A capability to work well with a wide range of people, both internally and externally
• The motivation and flexibility to work well in a high-growth environment where things change quickly

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s Professional Services team works with our most strategic users; You will work on the highest visibility projects to provide technical expertise to our customers to help accelerate their knowledge, solution design and integrations with Stripe.  This role is responsible for leading strategic conversations and developing plans that will transform the payments and financial infrastructure for leading enterprises. 

What you’ll do

As an Implementation Consultant at Stripe, you will drive Stripe’s future growth engine by leading prospective clients through the integration process and turning them into happy and productive Stripe users.

Responsibilities

• Own the full implementation cycle from signed-to-live for mid-market and enterprise companies.
• Be responsible for proactively developing and project managing a customer’s integration strategy, plan and timeline.
• Lead and contribute to team projects to develop, improve, and scale our processes.
• Manage client relationships and engage in business-level and technical conversations at multiple levels of the organization, including CTO, COO, and CFO.
• Engage with cross-functional teams (e.g. Product, Engineering, Legal, Business Teams, etc) to craft custom solutions to achieve customer objectives.
• Help build an account deployment process that can be scaled across global sales teams at Stripe.
• Lead the establishment of a new regional office, implementing established team practices while fostering our collaborative culture, and serving as a cultural ambassador.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3+ years of experience working with customers, preferably at a technology company, with a track record of top performance.
• Hands-on experience working with APIs is required, including integrating, testing, and troubleshooting endpoints.
• Proficiency with API testing tools such as Postman or Swagger 
• Project Management Experience on a large user facing project from beginning to end 
• Deep understanding of the Stripe API, and ability to explain complex API concepts to Stripe’s largest and most technical customers.
• Ability to understand complex enterprise requirements and craft tailored solutions.
• Proven project management skills.
• Strong critical thinking skills, including ability to identify suboptimal internal processes.
• Ability to recognize repeated user-facing issues and build scalable solutions.
• Ability to operate in a highly ambiguous and fast-paced environment.
• Strong interest in technology.
• Excellent communication both in German and English.

Preferred requirements

• Prior experience at a growth stage internet/software company.
• Prior experience in the payments industry.
• Prior experience working with large mid-market companies as well as enterprise organizations.
• Prior experience being a team lead and mentor to junior team members

About the Role:

As a Senior Product Manager your job is to help us make equity work for our customers. Your primary focus will be on building comprehensive reporting and analytics solutions that automate complex financial processes and compliance requirements across our three core reporting pillars: Financial, Compliance, and Operational reporting.

At Ledgy you will:

• Develop a deep understanding of the equity management market as well as our customers, their pains and jobs-to-be-done. Over time, become a subject matter expert for equity reporting and act as point of contact for internal and external stakeholders
• Systematically analyze qualitative customer feedback, quantitative usage data and product gaps in collaboration with Design, Engineering and customer-facing business partners
• Collaborate with product leadership on the vision and strategy of our reporting and analytics pillar
• Define, plan, and execute a roadmap to bring Ledgy's financial reporting (IFRS 2, FRS 102, ASC 718), tax reporting and operational reporting to the next level
• Align your team around strategic goals, relevant KPIs, and track success metrics for measuring impact
• Break down complex problems and write clear documentation in collaboration with Design, Engineering, financial reporting experts, and product leadership
• Manage product delivery in an agile setting and support your team in all sprint activities
• Drive product launches through cross-functional work with Product Marketing and other go-to-market teams
• Support shaping the future of our product best practices to achieve the best business outcomes

In the first 30 days:

• Be paired with an onboarding buddy who will introduce you to the world of equity management and financial reporting
• Get to know the Financial Reporting team, engineers, design and financial reporting domain experts
• Understand how our reporting features integrate with the broader Ledgy platform
• Start contributing to roadmap discussions with guidance from team members

In the first 60 days:

• Independently contribute to reporting feature definitions and improvements
• Take ownership of key reporting features and product initiatives
• Participate in strategic discussions about scaling our reporting capabilities
• Work alongside engineers, design and domain experts, as well as other product managers, to implement robust reporting solutions that integrate seamlessly across the entire product
• Develop a deep understanding of the regulatory and business requirements our customers face
• Lead sprint planning and collaborate on technical specifications

In the first 90 days:

• Help shape the technical and product direction of our reporting offering
• Collaborate with Product Marketing and Sales to enhance go-to-market for reporting capabilities
• Drive the evolution of our reporting platform to support enterprise-scale customers

The job is a great fit if you:

• Have a minimum of 6+ years experience in Product Management, building customer-facing products, at least some of it in B2B SaaS
• Are experienced in building and scaling reporting, analytics, or accounting products with a focus on automation and user experience
• Understand financial systems, data analytics, reporting platforms, and/or compliance frameworks (e.g., SOC 1/SOC 2, IFRS)
• You are a fast learner and enjoy diving into complex regulatory and financial topics
• Have relevant experience working with cross-functional teams in an agile setting applying Scrum
• Enjoy working closely with C-level people at fast-growing companies, diving deep into their financial, legal and compliance structures and processes
• Have a strong sense of accountability, ownership and outstanding solution focus
• Collaboration is in your DNA, you break down silos, and work collaboratively in a result-oriented way
• Have excellent verbal and written communication and story telling skills; fluent in English

Nice to Haves:

• Experience with compliance frameworks (IFRS/GAAP, tax compliance reporting)
• Background in equity management, financial services, fintech, or accounting software
• Experience with business intelligence tools or data visualization platforms
• Knowledge of audit processes and controls

ABOUT BERLINROSEN

BerlinRosen is part of Orchestra, a strategic communications and marketing company built for today’s complex and fragmented world. From decoding audiences to designing bold strategies, Orchestra integrates people, platforms, and stories that stick to help clients build lasting influence. The company offers programs that span from the highest level strategic business counsel through to tactical execution. Orchestra brings together 700+ people with experience across consumer and lifestyle, technology, nonprofit and philanthropy, real estate, sports, travel, hospitality, and more. Made up of leading firms BerlinRosen, Civitas Public Affairs Group, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR. It also launched Brightmode, a talent acquisition firm for communications professionals, and Versus Media Group, a strategy-first political media team. Learn more at www.orchestraco.com.

People of all backgrounds and abilities are strongly encouraged to apply. Orchestra is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow.

ABOUT THE TEAM

The Arts & Culture team focuses on clients that will shape the future of New York and beyond -- from the built environment and design of the future, to the cultural institutions that make our city one of the most dynamic and exciting urban environments on earth. We help visionary companies in the arts, architecture, design, higher education and real estate that are shaping the future of cities. We are working in partnership with some of the most forward-looking institutions in and around NYC, including National Sawdust, Aspen Art Museum, New Museum, the Queens Museum, Princeton University Art Museum, Lincoln Center, 92NY, The Juilliard School, and the Brooklyn Public Library, among many others.

ABOUT THIS ROLE

BerlinRosen is seeking a Senior Account Executive to join our rapidly growing team. This position is ideal for candidates with 3-4 years of relevant experience in communications and/or public relations in arts and culture. Excellent writing skills and media relations experience are a must. 

Role location: This role is based in our New York, N.Y. office on a hybrid basis. Proof of vaccination is required to work in any of BerlinRosen’s offices. 

ACCOUNTABILITIES AND QUALIFICATIONS

As a Senior Account Executive on the Arts & Culture team, you will…

• Develop and implement strategy and campaign planning for multiple high-profile client accounts
• Manage clients daily 
• Engage and own relationships with key reporters 
• Write and edit persuasive external and internal documents such as press releases, op-eds, fact sheets, talking points, editorial board memos and communications strategies
• Serve as a mentor and role model to junior staff

Essential skills:

• A minimum of 3-4 years of experience leading communications strategy in: relevant companies (building cities physically and culturally), media or journalism covering relevant sectors; PR agency experience preferred 
• Familiarity and interest in arts, culture and local politics
• Ability to handle multiple assignments at once, work quickly and meet deadlines in a fast-paced environment
• Demonstrated relationships with reporters and strong news sense
• Ability to communicate clearly and effectively, both verbally and in writing, with varying levels of colleagues, clients, the media, etc.
• Strong attention to detail
• Ability to work with a team to meet group objectives

WORKING AT BERLINROSEN

Salary range (commensurate with experience and skills):  $70,000 - $90,000

#LI-DK2
#LI-Hybrid

ABOUT BERLINROSEN

BerlinRosen is part of Orchestra, a strategic communications and marketing company built for today’s complex and fragmented world. From decoding audiences to designing bold strategies, Orchestra integrates people, platforms, and stories that stick to help clients build lasting influence. The company offers programs that span from the highest level strategic business counsel through to tactical execution. Orchestra brings together 700+ people with experience across consumer and lifestyle, technology, nonprofit and philanthropy, real estate, sports, travel, hospitality, and more. Made up of leading firms BerlinRosen, Civitas Public Affairs Group, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR. It also launched Brightmode, a talent acquisition firm for communications professionals, and Versus Media Group, a strategy-first political media team. Learn more at www.orchestraco.com.

People of all backgrounds and abilities are strongly encouraged to apply. Orchestra is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow.

ABOUT THE TEAM

The Arts & Culture team focuses on clients that will shape the future of New York and beyond -- from the built environment and design of the future, to the cultural institutions that make our city one of the most dynamic and exciting urban environments on earth. We help visionary companies in the arts, architecture, design, higher education and real estate that are shaping the future of cities. We are working in partnership with some of the most forward-looking institutions in and around NYC, including National Sawdust, Aspen Art Museum, New Museum, the Queens Museum, Princeton University Art Museum, Lincoln Center, 92NY, The Juilliard School, and the Brooklyn Public Library, among many others.

ABOUT THIS ROLE

BerlinRosen is seeking a Senior Account Executive to join our rapidly growing team. This position is ideal for candidates with 3-4 years of relevant experience in communications and/or public relations in arts and culture. Excellent writing skills and media relations experience are a must. 

Role location: This role is based in our New York, N.Y. office on a hybrid basis. Proof of vaccination is required to work in any of BerlinRosen’s offices. 

ACCOUNTABILITIES AND QUALIFICATIONS

As a Senior Account Executive on the Arts & Culture team, you will…

• Develop and implement strategy and campaign planning for multiple high-profile client accounts
• Manage clients daily 
• Engage and own relationships with key reporters 
• Write and edit persuasive external and internal documents such as press releases, op-eds, fact sheets, talking points, editorial board memos and communications strategies
• Serve as a mentor and role model to junior staff

Essential skills:

• A minimum of 3-4 years of experience leading communications strategy in: relevant companies (building cities physically and culturally), media or journalism covering relevant sectors; PR agency experience preferred 
• Familiarity and interest in arts, culture and local politics
• Ability to handle multiple assignments at once, work quickly and meet deadlines in a fast-paced environment
• Demonstrated relationships with reporters and strong news sense
• Ability to communicate clearly and effectively, both verbally and in writing, with varying levels of colleagues, clients, the media, etc.
• Strong attention to detail
• Ability to work with a team to meet group objectives

WORKING AT BERLINROSEN

Salary range (commensurate with experience and skills):  $70,000 - $90,000

#LI-DK2
#LI-Hybrid

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Munich for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390805

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Frankfurt for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390805

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Stuttgard for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390805

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Düsseldorf for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390805

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Berlin for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390805

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Hamburg for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390805

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Berlin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Stuttgart office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Frankfurt office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Hamburg office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Berlin office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Munich office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

• Serverless AI has clear product-market fit with measurable activation and retention metrics improving quarter over quarter.
• Multi-node jobs and autoscaling endpoints are shipped and adopted by customers running production workloads.
• Cold start time is reduced from 1-3 minutes to under 60 seconds for common workloads through a combination of product and infrastructure improvements you drove.
• Developer experience (CLI, docs, error messages, onboarding flow) sets the standard that developers expect from a next-generation AI cloud.
• At least 3 product decisions you made are directly attributable to customer conversations or data analysis you conducted.

• Co-own the Serverless AI product roadmap — Jobs, Endpoints, and DevPods — taking primary ownership of specific product areas while collaborating closely with the other PM on shared priorities and cross-cutting decisions.
• Write detailed, technically precise PRDs that engineering teams can execute against. Our PRDs specify CLI syntax, API contracts, state machines, and billing models — not abstract feature descriptions.
• Make build/buy/defer decisions on capabilities like autoscaling, multi-node orchestration, HTTPS termination, secret injection, and health checking based on customer signal and strategic priorities.

• Understand the full workload lifecycle: container image pull → VM provisioning → GPU attachment → workload execution → cleanup — well enough to identify bottlenecks and propose solutions.
• Evaluate technical trade-offs in areas like container cold start optimization (image caching, snapshot restore, warm pools), GPU scheduling and bin-packing, and storage mount performance.
• Work directly with engineers on architecture decisions for distributed training support, endpoint autoscaling policies, and fault tolerance mechanisms.
• Stay current on the fast-moving serverless GPU infrastructure space — new inference frameworks (vLLM, TensorRT-LLM, SGLang), container runtimes, orchestration approaches — and translate trends into product direction.

• Run customer discovery and feedback sessions with ML engineers and platform teams at AI startups and enterprises. Turn qualitative insight into specific product actions.
• Analyze usage data, activation funnels, and churn patterns to identify where users get stuck and what features drive retention.
• Track market dynamics, emerging technologies, and industry trends to inform product strategy and ensure Nebius stays ahead of where the market is heading.
• Define and iterate on pricing, packaging, and tier strategy for Serverless AI.

• Own the technical content strategy: quickstart guides, tutorials, reference architectures, and example workloads that reduce time-to-first-job.
• Partner with marketing on developer-focused campaigns, webinars, and conference presence.
• Work with Solution Architects and Sales to qualify serverless-fit opportunities and support technical evaluations.

• You have built, shipped, and iterated on infrastructure or platform products used by developers or ML engineers. Not consumer apps. Not dashboards. Infrastructure.
• You understand containers at a practical level — Docker, image registries, container runtimes, resource limits, networking. You've debugged why a container won't start, why GPU isn't visible inside it, or why a mount isn't working.
• You have working knowledge of GPU computing for AI/ML: what GPU types exist and when to use them, how training and inference workloads differ in resource requirements, what vLLM / TensorRT-LLM / Triton are and why they matter.
• You can read a CLI reference and know if it's well-designed. You've shaped developer-facing APIs, CLIs, or SDKs.
• You have run real customer discovery — not surveys, but technical conversations with engineers where you learned something that changed your product direction.
• You have 3+ years of product management experience in cloud infrastructure, AI/ML platforms, or developer tools.

• Ability to whiteboard a workload lifecycle (submit → schedule → provision → execute → cleanup) and identify failure modes at each step.
• Understanding of autoscaling trade-offs: scale-to-zero vs. warm pools, scaling metrics (queue depth, latency, utilization), cold start implications.
• Familiarity with inference serving concepts: batching, model loading, quantization, KV-cache management, multi-model serving.
• Understanding of distributed training concepts: data parallelism, model parallelism, communication overhead, checkpointing.
• Ability to reason about pricing models: per-second vs. per-request vs. per-token, and how pricing interacts with product architecture.

• Experience at a serverless or GPU cloud company.
• Hands-on ML engineering background — you've trained models, deployed inference endpoints, or built ML pipelines yourself.
• Experience with Kubernetes for ML workloads (Kubeflow, KServe, Ray Serve) and understanding of why many ML teams want to avoid it.
• Prior experience building a product from early stage to scale in a fast-growing market.
• Background in systems engineering, distributed systems, or site reliability engineering.

• You are more comfortable in a terminal than in a slide deck.
• You form strong opinions based on data and direct customer signal, and you update them when evidence changes.
• You are energized by building at pace — small team, fast-evolving product, big opportunity.
• You care about developer experience at the level of error messages, CLI flag naming, and documentation quality.
• You'd rather ship a smaller thing that works perfectly than a bigger thing that's mediocre.

About Nebius

Nebius AI is an AI cloud platform with one of the largest GPU capacities in Europe. Launched in November 2023, the Nebius AI platform provides high-end, training-optimized infrastructure for AI practitioners. As an NVIDIA preferred cloud service provider, Nebius AI offers a variety of NVIDIA GPUs for training and inference, as well as a set of tools for efficient multi-node training. 

Nebius AI owns a data center in Finland, built from the ground up by the company’s R&D team and showcasing our commitment to sustainability. The data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 16th most powerful globally (Top 500 list, November 2023).  

Nebius’s headquarters are in Amsterdam, Netherlands, with teams working out of R&D hubs across Europe and the Middle East. 

Nebius AI is built with the talent of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius AI cloud – from hardware to UI – to be built in-house, distictly differentiating Nebius AI from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners. We’re growing and expanding our products every day. 

If you’re up to the challenge and are excited about AI and ML as much as we are, join us!

The role

At Nebius, we’re building a next-generation AI compute platform for large-scale ML training and inference — from a few nodes to thousands of GPUs.
We’re looking for a Technical Product Manager to own product direction for Soperator — our Slurm-on-Kubernetes control plane for GPU clusters.
In this role, you will shape how ML engineers and research teams run, scale, and optimize distributed workloads in production.
If you care about systems that combine performance, reliability, and developer experience at the frontier of AI infrastructure, this role is for you.

Your responsibilities will include: 

• Own the full user journey across Soperator clusters: Slurm workflows, dashboards, alerts/notifications, node lifecycle, and training/inference capacity management.
• Define product direction end-to-end: problem discovery → solution design → delivery → adoption.
• Lead deep customer discovery through interviews, usage analytics, and workload analysis to uncover high-impact opportunities.
• Drive execution across platform teams: compute, networking, storage, observability, IAM and etc.
• Translate frontier ML and infrastructure ideas into practical product capabilities for real-world GPU clusters.
• Define success metrics, prioritize roadmap decisions with data, and ensure measurable customer/business impact.
• Lead the open-source strategy and execution for Soperator: shape public roadmap themes, prioritize OSS-facing capabilities, and ensure strong adoption in the community.  

We expect you to have: 

• 3–5+ years in Product Management, ML infrastructure/MLOps, distributed systems, or cloud platform engineering.
• Strong technical depth in distributed systems, cloud infrastructure, or ML platforms.
• Hands-on familiarity with large-scale ML training and orchestration tools (e.g., Slurm, Kubernetes, Ray).
• Track record of shipping technically complex products with multiple engineering teams.
• Strong communication and stakeholder management across engineering, research, and customers.
• Experience with product analytics, data-informed prioritization, and experimentation.
• High ownership, high learning velocity, and comfort operating in fast-moving AI infrastructure environments.

It will be an added bonus if you have: 

• Experience with GPU platforms and HPC primitives: InfiniBand/RDMA, topology-aware scheduling, high-throughput storage.
• Practical understanding of modern ML training stacks: PyTorch, DeepSpeed, FSDP/ZeRO, NCCL.
• Familiarity with efficiency and reliability metrics: Goodput, MFU, failure modes, preemption handling, health checks.
• Exposure to large-scale LLM training/inference systems.
• Experience in observability, performance tuning, or SRE/reliability engineering.
• Customer-facing technical experience (solutioning, support, architecture advisory).

About Nebius

Nebius AI is an AI cloud platform with one of the largest GPU capacities in Europe. Launched in November 2023, the Nebius AI platform provides high-end, training-optimized infrastructure for AI practitioners. As an NVIDIA preferred cloud service provider, Nebius AI offers a variety of NVIDIA GPUs for training and inference, as well as a set of tools for efficient multi-node training. 

Nebius AI owns a data center in Finland, built from the ground up by the company’s R&D team and showcasing our commitment to sustainability. The data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 16th most powerful globally (Top 500 list, November 2023).  

Nebius’s headquarters are in Amsterdam, Netherlands, with teams working out of R&D hubs across Europe and the Middle East. 

Nebius AI is built with the talent of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius AI cloud – from hardware to UI – to be built in-house, distictly differentiating Nebius AI from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners. We’re growing and expanding our products every day. 

Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. 

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Team mission

We're seeking an ambitious and customer-obsessed Senior App Growth Manager to drive paid acquisition and growth for our mobile app across key channels including Meta, Google, TikTok, Apple Search Ads, and other performance marketing platforms. This is a critical role at the intersection of Marketing, Product, and Brand, contributing to how millions of travelers around the world discover and download GetYourGuide.

You'll bring strategic thinking and app-first execution to your campaigns, build and optimize paid growth engines across Meta, Google App Campaigns, TikTok, Apple Search Ads, and emerging channels that scale globally, and design user acquisition strategies that make our app the most inspiring and seamless way to discover and book travel experiences.

Your mission

• Drive app growth through paid acquisition: Develop and execute a global paid acquisition strategy across Meta, Google, TikTok, Apple Search Ads, and other performance channels, with clear growth targets and measurable impact on app installs and user quality.
  
  
• Optimize and scale paid campaigns: Build, test, and scale user acquisition campaigns across key channels. You will contribute to 6-12 month planning, maintain a 3-month view of hypotheses and opportunities, and continuously optimize targeting, creative, and bidding strategies to maximize ROAS and drive efficient growth.
  
  
• Tackle complex challenges with velocity: Innovate by solving complex paid acquisition challenges—delivering solutions faster without compromising quality. Balance strategic planning with agile execution to adapt to market changes and new opportunities.
  
  
• Enable cross-functional collaboration: Work closely with  marketing, product, data, and creative teams using strong stakeholder management skills to ensure paid campaigns align with broader app-first growth initiatives.

Your toolkit

• 6+ years of experience in mobile user acquisition or app growth, with a proven track record of scaling paid campaigns globally
• Strong expertise in Meta, Google App Campaigns, TikTok, and Apple Search Ads, with hands-on campaign management and strategic planning experience
• Deep knowledge of mobile measurement frameworks, attribution tools (e.g., Adjust, AppsFlyer), and performance optimization
• Experience with ASO, funnel optimization, and A/B testing to drive conversion improvements
• Strategic mindset: Ability to contribute to 6-12 month planning while maintaining a clear 3-month execution roadmap
• Analytical excellence: Make decisions through analytical techniques and domain precedent, translating insights into strategic and tactical actions
• Project and stakeholder management skills: Navigate complex, cross-functional initiatives with multiple stakeholders
• Strong collaboration and communication skills, able to influence and align across teams
• Based in or willing to relocate to Berlin. We operate on a hybrid work model and value in person interaction in our office 3+ days per week

How we’ll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. 

#LI-Hybrid

We are seeking a forward-thinking, AI-first leader to shape and drive the evolution of Marketing Innovation across the organization. Sitting within the Marketing function, this role is responsible for defining how AI transforms marketing—from how we plan and create, to how we execute, personalize, and scale.

As Global Head of Marketing Innovation, you will lead the transition from traditional marketing operations and tooling toward AI-powered workflows, agent-driven automation, and intelligent decision systems. You will define what capabilities marketing needs to succeed in an AI-native environment and translate those into clear, prioritized roadmaps in close partnership with Product, Engineering, and Data teams.

This role goes beyond managing technology—it is about rethinking how marketing works. You will act as the primary bridge between Marketing and technical teams, ensuring AI solutions are aligned with business goals, scalable across markets, and embedded into day-to-day workflows. You will also lead a small but high-impact team, including an AI Enablement specialist responsible for driving adoption across the organization.

The role reports directly to the Senior Director of Growth Marketing & Innovation.

What you’ll be doing

AI Strategy & Marketing Transformation

• Define and lead the long-term vision for AI-powered marketing, including automation, personalization, and intelligent workflows.
• Identify high-impact opportunities where AI can replace manual work, improve decision-making, and unlock scale.
• Drive the transition from tool-based execution to AI-enabled operating models across marketing functions.

AI Product Thinking & Roadmap Ownership

• Translate marketing needs into AI-driven solutions, including agents, automation systems, and intelligent workflows.
• Own and prioritize the Marketing Innovation roadmap, balancing business impact, feasibility, and scalability.
• Act as the primary DRI within Marketing for AI-related initiatives, managing trade-offs and sequencing.

Agentic AI & Workflow Automation

• Lead the design and deployment of AI agents to automate workflows across creative production, performance marketing, CRM, and localization.
• Ensure solutions are embedded into real workflows—not standalone tools.
• Continuously identify and scale automation opportunities across the organization.

Cross-Functional Leadership

• Partner closely with Product, Engineering, Data Science, and Analytics teams to build and deploy AI solutions.
• Ensure alignment between marketing needs, technical capabilities, and long-term system architecture.
• Influence without direct authority, driving execution through strong cross-functional collaboration.

AI Adoption & Enablement

• Own the global adoption of AI solutions across Marketing.
• Lead and mentor an AI Enablement specialist focused on training, documentation, and day-to-day usage.
• Establish clear processes, playbooks, and best practices to ensure teams effectively leverage AI capabilities.
• Drive cultural change toward AI-first ways of working.

Governance, Quality & Compliance

• Ensure AI solutions meet standards for quality, consistency, and brand alignment.
• Partner with Legal, Privacy, and Engineering teams to ensure compliance with data governance and regulatory requirements.
• Define guardrails, escalation paths, and approval processes for AI-driven workflows.

Vendor & Ecosystem Strategy

• Evaluate and manage external AI tools, platforms, and partners.
• Ensure the ecosystem supports long-term flexibility and avoids unnecessary complexity.
• Maximize value from vendors through structured evaluation and performance management.

Our humble expectations

• 8+ years of experience in product, AI/automation, marketing innovation, or related roles in high-scale digital environments.
• Strong product mindset, with experience translating business needs into scalable technical or AI-driven solutions.
• Solid understanding of marketing platforms and ecosystems (e.g., marketing automation, CRM, mobile attribution, ad tech), with the ability to evaluate trade-offs without needing to be hands-on in system configuration or engineering
• Hands-on understanding of AI capabilities (e.g., LLMs, agents, automation tools) and how they apply to marketing workflows.
• Experience working cross-functionally with Product, Engineering, Data, and Analytics teams.
• Proven ability to operate in ambiguous environments and build structure where none exists.
• Strong stakeholder management and communication skills, with the ability to influence senior leaders.
• Experience building or leading small, high-impact teams.
• Passion for AI innovation and its application to real-world operational challenges.

Nice to have:

• Experience with marketing platforms (CRM, automation, ad tech)
• Familiarity with prompt design, workflow orchestration, or AI tooling ecosystems
• Understanding of Marketing Automation and AdTech systems (e.g., Iterable, Braze, Salesforce, Appsflyer, Adjust) 
• Basic data fluency (e.g., SQL or analytics tools)

What we offer

This is a rare opportunity to get under the hood of a massive growth engine and actually build the tools that make it run. You won’t just be managing existing software; you’ll be the strategic architect responsible for moving us away from manual, "copy-paste" work toward a smart, automated system powered by AI and real-time data.

You will have the mandate to bridge the gap between Marketing, Product, and Engineering, making sure our tech stack is a competitive advantage rather than a bottleneck. Whether it’s building a marketing engine to win back millions of users or launching ML-powered personalization that hits the right customer at the perfect moment, you will be the one making it technically possible.

If you want a high-ownership role where you can solve real structural problems and lead a team of technical experts in a fast-paced, global environment, this is it.

Next steps

Our hiring process prioritizes quality over speed to ensure we find the right long-term fit for this critical role. Candidates move through the process one step at a time, typically starting with an initial screen and a hiring manager interview, followed by a peer interview and a take-home case study presentation, concluding with a final value-fit conversation.

Wolt’s Growth Marketing function has scaled to a global organization of 70+ people across Performance Marketing, CRM, Martech, and Media. To manage this scale effectively, the Director of Growth requires a "right hand" to ensure the organization remains lean, happy,  aligned, and focused on business outcomes rather than just activity.

This is not a traditional administrative role; it is a high-leverage position designed to act as a force multiplier for the Sr Director of Growth. You will oversee the operational heartbeat of the department, ensuring that global strategies are executed with precision. You are responsible for building the systems that allow 70+ experts to move in the same direction, removing the friction that comes with a multi-market matrix, and ensuring that our most critical growth levers are prioritized and measured with executive rigor.

What you’ll be doing

• Set up the meeting structures and reporting flows so the team spends less time "giving updates" and more time making decisions on trade-offs and business impact.
• Own the quarterly and annual planning process, making sure every team’s goal is directly tied to growing our user base and revenue.
• Make sure teams are using the global playbooks and quality checks we built, closing the gap between strategy and real-world execution.
• Help the Sr Director decide where to hire next and how to move people between projects as our technical and business needs change.
• Take complicated data and technical project updates and turn them into simple, one-page briefs or slides so the Sr Director can quickly update the executive-level stakeholders.
• Identify when teams are working in silos or when we are over-messaging our users, and build the processes to fix it before it hurts our numbers.
• Lead people practice, ensuring we have a strong, connected team culture, and that team members see a long-term future to grow their careers within Wolt.

Our humble expectations

• 5+ years of experience in operations, strategy, project management, or growth marketing in a high-growth tech environment.
• Proven ability to navigate a large, global matrix organization and drive alignment across multiple senior teams without needing direct reporting authority.
• A strong "owner" mindset with the ability to build organizational structure and culture from scratch in fast-paced or ambiguous situations.
• Deep commercial acumen, with the ability to look past vanity metrics and focus on incrementality, payback, and long-term business value.
• Exceptional communication skills, specifically the ability to filter out noise and present only the most critical decisions and narratives to executive leadership.
• Experience in organizational design or "people ops," with a genuine interest in building career frameworks and fostering a high-performance team culture.
• A high level of analytical literacy, comfortable enough with data tools and technical roadmaps to stress-test the plans presented by functional leads.
• A bias for simplicity, with a track record of removing bureaucracy and "corporate fluff" to help teams move faster.

What we offer

This is a rare, high-impact chance to be the right hand to the Director of Growth Marketing and the engine behind a global team of 80 people. You won’t just be pushing paper; you will be the architect of how we actually get things done, turning a complex web of teams, domains and markets into a fast-moving growth machine.

From running the planning cycles that drive our revenue to building the team culture and career paths that keep our 70+ experts motivated, you will have the freedom to fix what’s broken and the influence to shape how Wolt grows. If you’re a natural operator who loves cutting through the noise, turning messy data into clear plans, and building both smart systems and strong teams, this role gives you a front-row seat to global leadership.

Next steps

Our hiring process prioritizes quality over speed to ensure we find the right long-term fit for this critical role. Candidates move through the process one step at a time, typically starting with an initial screen and a hiring manager interview, followed by a peer interview and a take-home case study presentation, concluding with a final value-fit conversation.

ABOUT THE ROLE 

The Mission

As the Head of Corporate Communications & PR, you are the architect of the Numa narrative. Reporting directly to the CEO, you will own the global story of how Numa is disrupting the €100B European hospitality market. You aren't just a "press officer"—you are a strategic storyteller who can pivot from a high-level B2B investor story on LinkedIn to a viral B2C lifestyle trend in seconds.

What You’ll Do

• The "One Voice" Strategy: Own the end-to-end corporate narrative, balancing B2B (investors, real estate partners, tech media) with B2C (lifestyle, travel, and guest-facing stories).
• Storytelling & Content: Move beyond traditional PR. You will find the "human soul" in our data-driven model and turn it into compelling long-form content, thought leadership, and digital stories.
• CEO & Executive Presence: Act as a strategic partner to the CEO. You will manage his public profile, craft keynotes, and lead his LinkedIn strategy to drive industry-wide authority.
• Integrated Lifestyle PR: Work closely with the Brand team to ensure Numa is a staple in lifestyle and travel media (Vogue, Monocle, Condé Nast), focusing on design and the "modern traveler" experience.

ABOUT YOU

• Growth Mindset: You don't wait for a brief. You are proactive, entrepreneurial, and comfortable in a fast-paced "scale-up" environment where the target is always moving.
• The Master Storyteller: You have a proven track record of taking complex tech/business models and making them sexy for mainstream lifestyle media.
• Industry Agnostic: You don't need a hotel background. We value experience from high-growth Tech, Fintech, D2C, or Disruptive Brands over traditional hospitality.
• Agency Management: You know how to get the absolute best out of external partners, holding them accountable to high-impact results, not just "clippings."

Bonus Points

• Experience with "Founder-led" communications or executive branding.
• A strong existing network in the European Tech (B2B) and Lifestyle (B2C) media landscape.
• Experience navigating the narrative shift of a company post-acquisition.

Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. 

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Team mission

We are looking for a Head of Sales Operations to build and lead a high‑performing team focused on:

• Our sales tech stack
• AI-powered solutions for sales
• Sales training and enablement

You will combine people leadership with hands-on ownership, working closely with Sales leadership, RevOps, Data, and Product to turn strategy into scalable impact.

Your mission

Lead and develop a high-performing Strategy Operations team:

• Lead and develop a high-impact team of Sales Operations, Enablement, and Tooling experts.
• Set and clearly communicate team priorities that are grounded in business strategy and informed by sales team feedback.

Drive roadmap prioritization and execution:

• Collaborate with technical and business stakeholders to sequence initiatives, ensuring alignment with overall company strategy and priorities.
• Oversee rollouts and change management for new tools and enhancements, ensuring effective adoption and compliance, not just delivery.

Champion sales enablement & change management:

• Take our onboarding and ongoing enablement programs to the next level, driving consistency and effectiveness.
• Develop strategies for embedding new ways of working, from process to culture, across the sales team.

Own the intersection of tools, training, and adoption:

• Ensure our sales tech stack (Salesforce, enablement platforms, analytics tools) is fully leveraged and effective.
• Partner with Product & Data teams to implement impactful AI-powered solutions across the sales funnel.
• Measure, communicate, and optimize tool usage, training engagement, and adoption metrics.

Challenge and influence stakeholders:

• Model a holistic commercial mindset, balancing scalability, long-term adoption, and business priorities.
• Constructively challenge existing approaches and drive alignment on the most impactful path forward.

Your toolkit

• 6+ years in Sales Operations / Revenue Operations / Commercial Operations in a high-growth B2B or marketplace environment.
• 3+ years of direct people leadership experience.
• Proven track record owning or co-owning a sales tech stack (e.g. Salesforce/HubSpot, engagement tools, BI).
• Experience designing and rolling out sales processes and training/enablement programs.
• Exposure to AI / data products in Sales (e.g. scoring, recommendations, conversational intelligence, GenAI tools).
• Strong analytical and problem-solving skills; comfortable with data and business cases.
• Able to write clear requirements and collaborate effectively with technical teams.
• Excellent stakeholder management and communication skills.
• Balance of strategic thinking and hands-on execution; high ownership and bias to action

Extras that give you an edge

• Experience in a marketplace, travel, or other two-sided business.
• Experience building internal tools with Product / Engineering.
• Familiarity with enablement platforms or LMS.
• Practical experience deploying or operationalizing GenAI in sales workflows.

How we’ll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. 

#LI-Hybrid

Your Impact and Responsibilities

Your First-Year Roadmap

About you

• Significant experience in CRM / lifecycle marketing, with ownership of complex journeys, programmes, or customer domains in a data-driven environment.
• Strong expertise in segmentation, targeting, contact strategy, and CRM measurement, with the judgment to balance growth goals against guest experience and channel health.
• Hands-on experience with modern CRM platforms and data ecosystems - ideally including tools such as Braze.
• Strong analytical skills and a solid understanding of experimentation, incrementality, and performance interpretation.
• The ability to partner effectively with Product, Data, Engineering, Brand, Creative, Performance Marketing, and local teams to deliver cross-functional outcomes.
• Prior experience in line management or formal people development, including coaching, prioritisation, feedback, and supporting the growth of at least one more junior team member.
• Strong brand and content instincts, with the ability to help shape CRM communication that feels both premium and commercially effective.

Who we are

Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards.

As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously.

We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams – and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications.

The role

As the Workplace Planning Lead, you will ensure our physical footprint advances in lockstep with our company growth, creating environments that empower our teams to deliver more, faster. You will guide the evolution of our global office footprint, addressing space needs and translating business growth into effective workplace planning and execution. Working closely with Workplace Managers, Real Estate partners, and leadership, you will facilitate choices related to office expansions, relocations, and consolidations, ensuring our offices support scaling at pace. This position represents the first global planning layer within the Workplace team and will help shape how our workplace function scales in the coming years.

The day-to-day

• Guide space transitions at pace across existing office locations and develop seat and capacity planning models aligned with headcount growth
• Forecast workplace demand across locations, defining workplace standards and seating strategies
• Facilitate and implement swift data-informed choices to support operational scaling
• Apply LLMs and AI-enabled workflows within a corporate real estate and operational context
• Coordinate real estate planning choices, such as lease renewals, expansions, or consolidations, and partner with Real Estate teams to evaluate footprint changes and location strategy
• Provide workplace data and capacity insights to inform lease negotiations
• Plan workplace requirements for new offices, relocations, and office closures, alongside workplace design and layout planning
• Coordinate facility setup with Workplace Managers to ensure smooth office transitions
• Develop occupancy metrics and dashboards to track workplace capacity across offices, design simple planning models to support leadership choices, and identify opportunities to optimise workspace utilisation

You should apply if you

• Have a proven track record in workplace planning, workplace strategy, corporate real estate, or facilities planning
• Have successfully overseen office expansions, relocations, or workplace transformations
• Possess excellent systematic and planning skills, with the ability to translate business growth into workplace needs
• Have collaborated across multiple office locations or global organisations
• Demonstrate excellent stakeholder collaboration and communication skills

Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Nice to have

• Hold a background in interior architecture or experience with space planning tools such as AutoCAD
• Have background scaling operations in high-growth or technology companies
• Communicate fluently in the German language

Join Helsing and work with world-leading experts in their fields

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns
• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world
• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward
• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts
• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about

What we offer

• Competitive salary and VSOP options
• Relocation support: up to €2,500 and 4 weeks temporary accommodation
• Learning: €500/£450 yearly allowance
• Health & wellness: gym membership and mental health support (Nilo.health)
• Social: regular company events and monthly social allowances
• Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers
• Family support: 5 days of paid family emergency leave, 100% remote work option during pregnancy and phased return to work

These are the core benefits across all locations; there may be additional benefits in specific sites.

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

ABOUT US:

Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform.
Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data. Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.

ABOUT THE ROLE:

Talon.One is looking for a Head/Director of Brand & Advocacy to lead our newly consolidated Brand, Content, and Design functions with customer marketing embedded within to connect as a storytelling engine. This is a high-impact "player-coach" role for a leader who excels at the intersection of creative storytelling and operational scale, with customer-centric content distribution and brand strategy at the core.

You will be the architect of our content engine, transforming customer success stories and complex product narratives into scalable assets that fuel our global pipeline and address the unique pain points of our multi-persona ICP (ideal customer profile). You will also sharpen our Customer Advocacy programme through hiring a customer marketing manager.

ABOUT THE TEAM:

This is a player-coach role that requires both strategic vision and operational excellence. You’ll manage a team of 6–8 (including freelancers) and partner closely with PR, Product Marketing, Demand Generation, and the Global Events team.

This is a full-time role based in London.

ONCE YOU ARE HERE YOU WILL:

• Define and govern brand standards across a growing international footprint, including navigating evolving team structures and centralisation decisions
• Own the strategic roadmap for all distribution-led content. Build and scale Talon.One's system for GEO/SEO-optimised assets, gated practitioner guides, and multi-channel distribution that drives measurable growth and net new customer acquisition
• Future-proof our content. Lead our AI content strategy, working alongside the content team to ensure LLMs, AI-powered search (GEO), and content distribution advance Talon.One's citable authority in the space
• Develop content frameworks that educate new buyer personas emerging from evolving business relationships, adapting messaging across different commercial relationships and markets
• Lead the Design and Copy teams to ensure a distinctive, premium brand identity across every touchpoint. Own the system and execution of a reliable brand voice that is trustworthy and represents Talon.One's values
• Build a world-class advocacy programme. Identify and activate Customer Champions for case studies, speaking engagements, and community-led growth, using customer voice as a brand and distribution lever
• Serve as the bridge between Product Marketing and Demand Gen, ensuring our best product and customer stories are integrated into growth channels`

WHAT WE NEED YOU TO BRING TO THE TABLE:

• Experience in a large enterprise launching, repositioning, or scaling a new business unit or product line, you know how to build messaging and content frameworks for a new buyer from scratch.
• 7–10+ years of B2B Marketing experience, with a proven track record of managing and developing multidisciplinary creative and technical teams
• Experience building content engines that move beyond "output" to "outcome." You understand how content fuels the pipeline
• Deep understanding of SEO/GEO, content attribution, and how the "modern tech stack" (AI, CMS, CRM) supports brand distribution
• Direct experience scaling customer reference or advocacy programs in an Enterprise SaaS environment
• Proven track record leveraging a brand’s community as a content and distribution lever, not just a retention tool
• Strong creative instincts: you care about design, storytelling, and how content shows up across different formats and platforms
• Experience in Commerce Tech, Fintech, or complex Enterprise SaaS is a major plus

• £850 annual learning budget and full LinkedIn Learning access
• 30 days of annual leave, plus extra paid days for your birthday and moving day
• £250 home office setup budget, a £40 monthly home office allowance
• Freedom to work from abroad for up to 90 days worldwide!
• WeWork On-Demand access for flexible workspace solutions 
• Group Medical Insurance with BUPA for you and your dependents
• Access to additional health, wellness, and wellbeing platforms through Unum’s Help@Hand, Lifeworks and nilo.health
• We contribute to your Workplace Pension Scheme with NEST (contributions are 4% employer and 4% employee)

ABOUT US:

Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform.
Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data. Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.

ABOUT THE ROLE:

Talon.One is looking for a Head/Director of Brand & Advocacy to lead our newly consolidated Brand, Content, and Design functions with customer marketing embedded within to connect as a storytelling engine. This is a high-impact "player-coach" role for a leader who excels at the intersection of creative storytelling and operational scale, with customer-centric content distribution and brand strategy at the core.

You will be the architect of our content engine, transforming customer success stories and complex product narratives into scalable assets that fuel our global pipeline and address the unique pain points of our multi-persona ICP (ideal customer profile). You will also sharpen our Customer Advocacy programme through hiring a customer marketing manager.

ABOUT THE TEAM:

This is a player-coach role that requires both strategic vision and operational excellence. You’ll manage a team of 6–8 (including freelancers) and partner closely with PR, Product Marketing, Demand Generation, and the Global Events team.

This is a full-time role based in Berlin or London.

ONCE YOU ARE HERE YOU WILL:

• Define and govern brand standards across a growing international footprint, including navigating evolving team structures and centralisation decisions
• Own the strategic roadmap for all distribution-led content. Build and scale Talon.One's system for GEO/SEO-optimised assets, gated practitioner guides, and multi-channel distribution that drives measurable growth and net new customer acquisition
• Future-proof our content. Lead our AI content strategy, working alongside the content team to ensure LLMs, AI-powered search (GEO), and content distribution advance Talon.One's citable authority in the space
• Develop content frameworks that educate new buyer personas emerging from evolving business relationships, adapting messaging across different commercial relationships and markets
• Lead the Design and Copy teams to ensure a distinctive, premium brand identity across every touchpoint. Own the system and execution of a reliable brand voice that is trustworthy and represents Talon.One's values
• Build a world-class advocacy programme. Identify and activate Customer Champions for case studies, speaking engagements, and community-led growth, using customer voice as a brand and distribution lever
• Serve as the bridge between Product Marketing and Demand Gen, ensuring our best product and customer stories are integrated into growth channels`

WHAT WE NEED YOU TO BRING TO THE TABLE:

• Experience in a large enterprise launching, repositioning, or scaling a new business unit or product line, you know how to build messaging and content frameworks for a new buyer from scratch.
• 7–10+ years of B2B Marketing experience, with a proven track record of managing and developing multidisciplinary creative and technical teams
• Experience building content engines that move beyond "output" to "outcome." You understand how content fuels the pipeline
• Deep understanding of SEO/GEO, content attribution, and how the "modern tech stack" (AI, CMS, CRM) supports brand distribution
• Direct experience scaling customer reference or advocacy programs in an Enterprise SaaS environment
• Proven track record leveraging a brand’s community as a content and distribution lever, not just a retention tool
• Strong creative instincts: you care about design, storytelling, and how content shows up across different formats and platforms
• Experience in Commerce Tech, Fintech, or complex Enterprise SaaS is a major plus

• €1,000 annual learning budget, full LinkedIn Learning access, and free German language courses to boost your skills
• 30 days of annual leave, plus extra paid days for your birthday and moving day
• Home office setup budget, a monthly home office allowance
• Freedom to work from abroad for up to 90 days worldwide!
• Mental health support with nilo.health and a discounted Urban Sports Club membership
• 20% company subsidy on your pension contributions
• Subsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcome
• Lease your ideal bike through BusinessBike

The role: What's in the Box

As search behavior evolves across Google, AI Overviews, ChatGPT, Perplexity, Reddit, and other discovery surfaces, our SEO team is expanding its focus from traditional organic search to broader Organic Discovery: building the technical, content, and measurement foundations that help customers find us wherever dinner decisions are made.

As part of this team you’ll strengthen the technical SEO foundation across high-impact surfaces such as recipe pages, collections, and editorial content, as well as new AI/GEO discovery formats.

Since this isn’t a purely advisory role you’ll also diagnose complex SEO issues, translate them into scalable product and engineering requirements, partner closely with developers and product managers, and measure the impact of technical and programmatic SEO improvements across international markets.

What you’ll do: The Recipe

• Owning the technical SEO strategy across HelloFresh Group websites, focused on crawlability, indexation, site architecture, structured data, internal linking, and international SEO.
• Leading technical audits and turning findings into prioritized roadmaps.
• Partnering with Product and Engineering teams to define SEO requirements for templates, migrations, content systems, automation, and sitewide technical changes.
• Controlling international SEO workstreams including hreflang, canonicals, URL structure, duplicate content, and multilingual/multi-market visibility.
• Building scalable SEO QA processes for launches, including pre-launch validation, post-launch monitoring, crawl checks, and structured data checks.
• Driving programmatic SEO and automation initiatives, including XML sitemaps, internal linking logic, page creation workflows, and publishing guardrails.
• Using SEO, analytics, crawl, ranking, and internal data to diagnose issues, identify opportunities, and measure impact.
• Communicating technical SEO priorities clearly to senior stakeholders, connecting recommendations to traffic, conversion, crawl efficiency, and AI/GEO visibility.

What you’ll bring: The Ingredients 

• 5-7+ years of SEO experience, with strong hands-on technical SEO ownership for large-scale websites as well as experience in working on international or multi-market websites with complex language, country, domain, or subdirectory structures.
• Deep knowledge of crawlability, indexation, canonicals, hreflang, redirects, structured data, XML sitemaps, internal linking, JavaScript rendering, Core Web Vitals, and site architecture.
• Ability to work with Product and Engineering teams, write clear SEO requirements, influence prioritization, and validate implementation.
• Advanced analytical skills using tools like Google Search Console, Screaming Frog, Ahrefs, STAT, GA4, BigQuery, Looker, or similar platforms.
• Comfortable reading HTML, CSS, JavaScript, structured data, and server responses; Python, SQL, JavaScript, or Google Apps Script proficiency is a plus.
• Strong communication skills and the ability to explain technical SEO issues clearly to non-SEO stakeholders, also outstanding organizational skills, and comfort in operating across multiple brands, markets, and teams.

Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

Are you the missing ingredient?

If this sounds like a tasty opportunity, we’d be excited to hear from you. We aim to review your profile and respond within 5 business days.

#JD1002

Change the way the world travels

Be part of the GetYourGuide journey and connect people with unforgettable travel experiences worldwide. Since 2009, millions of travelers have booked unique activities with us in over 12,000 cities. Our headquarters in Berlin is supported by local offices across the globe, from New York to Bangkok.

Ready to join a diverse community of over 850 fellow explorers dedicated to revolutionizing the travel experience industry? Head to getyourguide.careers to take the first step.

Team mission 

As the Business Operations & Strategy (Optimization) team, our mission is to give our customer—the Modern Explorer—unparalleled access to worldwide experiences, offering the best selection, availability, pricing, quality, while fostering shared growth with our experience partners. Our goal is to empower every supplier to thrive on GetYourGuide by providing them with advanced tools, actionable insights, tailored support, and seamless connectivity at every stage of their journey with us. In the Account Management Operations Team, we power the operational backbone of our Account Management organisation—ensuring our teams are focused, enabled, and set up to win with our partners.

About the role:

We are looking for a highly analytical, strategic, action-oriented, and collaborative Business Operations & Strategy Manager to join our dynamic Business Operations & Strategy (Optimization) team and help us to take our experiences to the next level! 

As a (Business Operations & Strategy Manager - Account Management Operations (Price, Commission, Other), you are responsible for turning our pricing, commission and commercial strategy into action. Acting as the bridge between strategy, data and daily execution, you will ensure that commissioned, pricing and commercial initiatives are operationalized at scale—enabling Account Management to drive commercial results with their supplier partners and working cross-functionally with our Pricing team, Supplier Marketing, Product, Analytics. You will create the operational processes, toolkits, and playbooks that make our initiatives actionable, supporting supplier success.

Your mission

• Design and Optimize Commercial Processes: Build, implement, and continuously improve scalable workflows and best practices that empower Account Management teams and cross-functional partners to execute pricing, commission and commercial strategies effectively and drive operational excellence.
• Global Incentives, Enablement & Harmonization: Drive strategic programs to align, harmonize, and operationalize Account Management and Price, Commission and commercial Execution activities, running deal desk, driving the right incentives and ensuring consistency and localized adaptation for supply growth, engagement, and retention.
• Cross-Functional Collaboration & Stakeholder Management: Work closely with our regional Account Management leads, Pricing Team, Product, Marketing, Analytics to identify pricing, commission and other commercial challenges, extract and roll out best practices, and co-create impactful, actionable solutions.
• Data-driven Price & Commission Operationalization: Leverage data and analytics to identify and implement operational optimization opportunities for pricing and commission, increasing supplier satisfaction, commercial effectiveness, and performance.
• Operational Tooling & Reporting: Develop and deploy tools, dashboards, and reporting solutions to enable transparent tracking, data-driven decision-making, and continuous improvement in pricing and commission operations for Account Management.
• Project and Change Management: Lead high-impact, cross-functional commercial projects—from concept through implementation and measurement of success—with a focus on stakeholder alignment and effective change management.

Your toolkit

• 3+ years of experience in Revenue, Commercial or Sales Operations, Strategy, Business Process Management, or similar; experience in a fast-paced tech, marketplace, or SaaS environment strongly preferred.
• Proven expertise in operationalizing commercial strategies for pricing, commissions, or incentives at scale.
• Experience building and rolling out processes, playbooks, and enablement resources for Account Management or Sales.
• Highly collaborative, with a track record of effective cross-functional partnering and influencing.
• Highly analytical with strong business acumen; skilled at using data to solve problems, identify opportunities, and inform strategic decisions (experience with SQL, BI tools like Looker, Power BI, Tableau a plus).
• Strong project management skills, with experience leading complex, cross-functional initiatives from concept through to delivery and adoption.
• Excellent communication skills, with the confidence to drive alignment and influence globally diverse stakeholders.
• Comfortable working in high-ambiguity, high-growth environments; entrepreneurial mindset, self-starter, and driver of change.

How we’ll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. 

#LI-Hybrid

Stellenbeschreibung

The role

HelloFresh is looking for a FSQA Manager - Quality Surveillance (all genders) to serve as the central technical expert for microbiological safety, food fraud management, and ingredient quality. As part of the FSQA Compliance, Processes and Systems team, you will oversee the global micro-testing procedure implementation, manage the internal quality laboratory and implement quality and safety improvement processes such as destructive testing, cooking instruction validations etc . This role is essential for mitigating operational and legal risks, preventing food safety incidents, and protecting the HelloFresh brand reputation.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would like to learn more about you.

What you’ll do

• You lead the global centralization of processes by finalizing the worldwide tender for micro testing and food fraud services, ensuring consistent standards across all international markets.
• Moreover, you implement and deploy central procedures locally, achieving and maintaining high standards within the surveillance program and driving ingredient quality improvement.
• You own compliance and surveillance by overseeing the legally required global ingredient testing program, including the collection and analysis of micro testing reports to prevent food safety incidents and pathogen outbreaks.
• In addition, you monitor supplier performance by managing corrective actions following non-compliant results and using these insights to strengthen supplier food safety systems.
• You establish and oversee the destructive testing strategy across HelloFresh Distribution Centers, enabling deeper analysis of critical ingredients and reducing error rates.
• Furthermore, you support product innovation by running key quality and scientific tests from the headquarters lab for new and existing ingredient development, ensuring stability and consistency before market launch.
• Finally, you champion continuous improvement by collaborating closely with the Product team to analyze error rates and customer feedback trends, directly linking quality data to improvements in customer satisfaction.

What you’ll bring

• Deep subject matter expertise in food safety, with the ability to critically assess ingredient safety and quality risks
• Strong data proficiency, including advanced data analysis and confident use of Google Sheets for global reporting and sampling plans
• Hands-on laboratory experience conducting quality, scientific, stability, and ingredient development tests
• Proven experience in creating, maintaining, and scaling global sampling plans and centralized testing processes
• Strong risk mitigation capabilities, including identifying quality flaws (e.g. spoilage, internal damage) and driving corrective actions
• Excellent communication, collaboration, and stakeholder management skills, with the ability to influence, present ideas, and lead discussions
• Strong analytical, problem-solving, and change management skills, paired with adaptability and ownership in fast-paced, global environments

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

We are looking for a Technical Project Manager (TPM) to lead medium to high complexity deployments of our Agentic AI / conversational AI platform for enterprise customers. In this role, you’ll own the end-to-end delivery lifecycle—from scoping and planning through go-live and hypercare—working in a pod model alongside a Forward Deployed Engineer (FDE) and an Agent Architect (AA). You will be the primary owner of timeline, scope, risk, governance, and stakeholder communication, ensuring that customers successfully transition to an Agentic OS layer for their enterprise communications.

Areas of ownership:

Project Ownership & Delivery

• Own end-to-end delivery for assigned Agentic AI customer projects (scope, schedule, budget, risk, quality).
• Run the pod (TPM + FDE + Agent Architect) as a single accountable delivery unit.
• Select and apply appropriate delivery methodology (Waterfall, Agile, or Hybrid) based on customer context and risk profile.
• Drive project planning: work breakdown, dependencies, critical path, and resource allocations across internal and partner teams.
• Maintain up-to-date project plan, RAID log (Risks, Assumptions, Issues, Dependencies) and change log.

Customer & Stakeholder Management

• Serve as primary delivery contact for customer project sponsors, IT, and business stakeholders.
• Facilitate recurring governance: status calls, steering committees, UAT readouts, and go-live reviews.
• Translate technical complexity into clear business impacts for executive stakeholders.
• Manage scope and change requests, ensuring commercial and delivery impacts are understood and agreed. 

Cross-Functional & Pod Coordination

• Coordinate with Forward Deployed Engineers on integration readiness, environment setup, performance, and production stability.
• Coordinate with Agent Architects on discovery, agent design, prompt/context strategy, and conversational tuning.
• Collaborate with Sales, Solution Engineering, Product, and Support to ensure a seamless customer journey from sales handoff through BAU operations.
• Where partners are involved (SI/GSI/BPO), manage co-delivery responsibilities, expectations, and escalation paths.

Methodology & Process Discipline

• Plan and facilitate sprints, retros, and sprint reviews for Agile/hybrid projects; lead stage-gate reviews for Waterfall projects.
• Enforce documentation standards (Charter, Design Docs, Runbooks, Handover Docs).
• Ensure risk and compliance requirements (security reviews, data governance, regulatory constraints) are captured and incorporated into the plan.

Metrics & Reporting

• Define and track deployment KPIs, such as:
• Time to Blueprint, Time to First Agent in UAT, Time to Go-Live
• Milestone On-Time Rate
• Defect and incident trends during QA/UAT and Hypercare
• Report delivery status, risk posture, and mitigation plans to internal and external stakeholders.
• Contribute data to capacity and utilization models to inform planning and staffing.

Who you are:

• 5–8+ years of experience in technical project management, program management, or delivery management for SaaS or enterprise software.
• Hands-on experience delivering solutions involving at least one of:
• Contact Center / CCaaS, UCaaS, conversational AI, IVA/IVR, or related CX platforms.
• Demonstrated ability to work across technical and business stakeholders (IT, Security, Operations, Business Owners).
• Solid understanding of software delivery methodologies (Agile/Scrum, Hybrid, and Waterfall) and when to apply each.
• Strong skills in project planning tools (e.g., Jira, Asana, Monday, MS Project, Smartsheet) and collaboration tools (e.g., Confluence, Notion, Miro).
• Excellent communication, facilitation, and conflict resolution skills.
• Proven track record managing multiple concurrent projects with global, distributed teams.
• Fluency in English & German is required

NICE TO HAVE:

• Experience delivering AI/ML, NLP, LLM-based, or Agentic AI solutions.
• Background in professional services or consulting working with enterprise clients.
• Familiarity with APIs, webhooks, event-driven architectures, cloud infra (AWS/Azure/GCP).
• Certifications: PMP, PRINCE2, CSM/CSPO, SAFe, or equivalent.
• Experience with partner co-delivery (SI, GSI, BPO, or ISV ecosystems).

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Requisition ID: FEQ427R217

Sr. Solutions Architect (Lakewatch - EMEA) 

The Solutions Architect (Lakewatch) team executes on Databricks’ strategic Product Operating Model that provides enhanced focus on earlier stage, highly prioritized product lines in order to establish product market fit, and set the course for rapid revenue growth. They are part of a global go-to-market team mandate, though individually will cover a specific, local region.  Clients may span across one or more business units and verticals. By working in partnership with direct account teams, they will jointly engage clients, foster the necessary relationships, position in-depth the specific product line, so as to provide compelling reasons for clients to adopt and grow the usage of the given product.  They understand the appropriate approach, the guardrails, and the steps needed to successfully adopt the product line, as clients deliver on their business objectives.

The Solutions Architect (Lakewatch) is paired with an Account Executive aligned to the product line with specific targets accordingly. Together, they will devise and implement a strategy across their assigned set of accounts, develop presentations, demos and other assets and deliver them such that customers make an informed decision as they decide to adopt the product-line in a meaningful way.

The Lakewatch product-line requires the following core technical competencies:

• 5+ years of cybersecurity engineering, security operations (SecOps), or security architecture expertise, with a proven track record of designing and delivering customer-facing security solutions (of which 3+ years are in a customer-facing, pre-sales or consulting role).
• Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation.
• Deep familiarity with SIEM platforms (Splunk, Microsoft Sentinel, QRadar, or similar), including deployment, tuning, detection engineering, and migration strategies. Familiarity with SOAR platforms is also desirable.
• Strong understanding of the security telemetry landscape: endpoint (EDR/XDR), network (firewall, DNS, proxy), identity (Okta, Entra ID), cloud (AWS CloudTrail, Azure Activity Log, GCP Audit), and SaaS application logs. Familiarity with standards such as OCSF.
• Experience with “detection-as-code” workflows, including rule authoring in SQL or YAML, CI/CD integration for detection pipelines, and MITRE ATT&CK framework mapping.
• Credibility in influencing security analytics products with the market insight needed to shape and prioritize roadmap capabilities.

The impact you will have

• Provide technical leadership to guide strategic customers to successful implementations on big data projects, ranging from architectural design to data engineering to model deployment
• Collaborate with GTM leadership and account teams to design and execute high-impact engagement strategies across your territory, driving Lakewatch adoption from initial data offload through full SIEM augmentation or replacement.
• As a trusted advisor, serve as an expert Solutions Architect building technical credibility with CISOs, security architects, SOC leadership, and security analysts to drive product adoption and vision.
• Enable clients at scale through workshops, POC execution, and developing customer-facing collateral that increases technical knowledge and demonstrates the value of an open agentic SIEM architecture.
• Influence product roadmap by translating field-derived, data-driven insights into strategic recommendations for Product and Engineering teams.
• Handle the most complex technical challenges in this product line by acting as the tier-3 escalation point for the field, ensuring customer success in mission-critical security environments.
• Establish and refine the sales qualification and POC intake process, ensuring well-scoped engagements that maximize customer success and minimize friction for R&D.

Competencies & Responsibilities

• 5+ years in a customer-facing, pre-sales or consulting role influencing technical executives, driving high-level security strategy and product adoption.
• Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation.
• Proficient in programming, debugging, and problem-solving using SQL and Python and with AI tools.
• Experience collaborating with Global System Integrators (GSIs) and third-party consulting organizations to drive customer outcomes in cybersecurity.
• Hands-on experience building solutions within major public cloud environments (AWS, Azure, or GCP), with an understanding of cloud-native security logging and monitoring.
• Deep experience in security operations, with broad familiarity across one or more of the following: data engineering, data warehousing, AI/ML for security, data governance, and streaming.
• Undergraduate degree (or higher) in a technical field such as Computer Science, Cybersecurity, Applied Mathematics, Engineering or similar.

Are you excited about building the systems that keep Wolt running for millions of customers every day?

We’re looking for a pragmatic, product-minded Backend Engineer with strong skills in Python or Go to join our Consumer Platform team – the group behind the core infrastructure and reliability that make Wolt fast, stable, and scalable.

This is a role at the intersection of backend engineering, platform thinking, and reliability. You’ll work on the systems that power critical purchase flows and the foundations that other teams build on, shaping how Wolt performs at scale.

What you’ll be doing

Day-to-day in this role, you’ll:

• Build and operate high-throughput backend services in Python and Go
• Work across the full development lifecycle, from system design to deployment and monitoring
• Improve the scalability and reliability of Wolt’s core platform
• Design and develop shared services, internal tooling, and platform-level capabilities used across teams
• Drive cross-team initiatives that raise engineering standards and system resilience
• Collaborate with product teams and other engineering groups to support critical consumer-facing flows

Why this role

• Work on the backbone of Wolt: Consumer Platform sits at the core of Wolt’s engineering organization. The systems you build power everything from purchase flows to platform-wide reliability, with direct impact on millions of users.
• An AI-first engineering team: We don't use AI as a productivity add-on - we treat agentic coding as a core engineering discipline. We expect our engineers to build with AI agents, to challenge what's possible when the human-in-the-loop is a multiplier rather than a bottleneck, and to push the boundaries of what a small, focused team can ship.
• High-impact, cross-team work: This team is known for driving initiatives that span across Wolt. Recent work includes scaling the purchase core to support split payments, building API gateway capabilities for critical flows, and improving reliability standards across the platform.
• A small team with high leverage: You’ll work in a focused, experienced team where engineers take ownership, move quickly, and influence both technical direction and platform strategy.

AI-First Engineering in Consumer Platform

We’re building platform teams at the forefront of agentic software development. This goes beyond code generation. We’re interested in engineers who:

• Design workflows where AI agents assist or own parts of the development loop
• Think critically about what should be automated versus human-reviewed
• Build tooling and abstractions that make AI-assisted backend development safer and more effective
• Stay curious about new models, tools, and approaches, and form strong opinions on what actually works

If you find yourself asking “how should this system be built with AI in mind?” you’ll fit right in!

Our Tech Stack

Python, Go, MongoDB, Redis, Kubernetes, AWS, Datadog, CI/CD pipelines

What we’re looking for

• Strong backend fundamentals: Experience building production-grade backend services using Python, Go, or similar languages.
• AI-first development mindset: You use AI tools in your daily workflow and think critically about how they improve how you build, debug, and design systems.
• Experience at scale: You’ve worked on high-traffic production systems and understand the challenges of reliability, performance, and scalability.
• System design thinking: You have solid fundamentals in designing distributed systems and care about efficiency, robustness, and maintainability.
• End-to-end ownership mindset: You take responsibility beyond implementation, from shaping solutions to ensuring systems are stable, observable, and production-ready.
• Ability to work independently and drive projects: You’re comfortable owning work end-to-end, navigating ambiguity, and moving initiatives forward with minimal guidance.
• Collaboration and communication: You work effectively across teams and communicate clearly in multi-team engineering environments.
• Reliability and operational awareness: Experience with observability, on-call practices, or reliability engineering is a plus.
• Platform and tooling exposure: Experience contributing to shared systems, internal tooling, or platform engineering initiatives is a plus.

About You 

• You've built and shipped real software - products, platforms, APIs, apps - and you know what it takes to keep things running reliably in production. You have opinions about architecture but hold them lightly. You write tests. You read the alerts. You don't leave loose ends.
• What sets you apart right now is that you're genuinely excited about where engineering is going. You've been experimenting with AI agents and agentic coding workflows - not because someone told you to, but because you couldn't help yourself. You think about how to redesign your development loop from first principles, not how to bolt AI onto the way you already work.
• You communicate well, collaborate easily across disciplines, and care about the product as much as the code. You're the kind of engineer who asks "what's the best way to..." and then actually follows through.

Where you'll work

These roles are based in our tech hubs in Helsinki, Berlin OR Stockholm.

Next steps

We’re reviewing applications on a rolling basis, and the role will be filled as soon as we find the right person, so don’t wait!

The hiring process typically includes a conversation with the Talent Acquisition Partner, followed by technical interviews, a team chat, and a final decision.

About the Opportunity

We’re looking for a Technical Writing Manager (f/m/d) to own our documentation strategy end-to-end—elevating the quality, consistency, and discoverability of Contentful’s technical content. In this role, you will shape processes and frameworks, refine workflows, coordinate localization efforts for our product UI and documentation, and help build a world-class knowledge base for developers, marketers,  and authors alike.

You are proactive, curious, and comfortable with ambiguity. You investigate deeply, bring structure where it’s missing, and drive clarity in complex problem spaces. Your work will meaningfully influence how customers adopt and scale with Contentful, directly contributing to our success at the enterprise level.

What to expect? 

As the Technical Writing Manager (f/m/d), you will manage a Technical Writing Team and ensure documentation is to a high standard and have a passion for enhancing localisation in our product:

Drive High-Quality Documentation

• Lead and develop a small team of Technical Writers.
• Develop a holistic documentation strategy covering processes, tooling, delivery frameworks, and customer-feedback loops for continual improvement.
• Conduct regular reviews and provide coaching to help writers grow and increase their customer impact.
• Produce industry-leading technical content, including API documentation, release notes, how-to guides, and FAQs
• Review, test, and edit content from non-writer contributors
• Identify gaps in Contentful’s knowledge presence and work cross-functionally to address them
• Partner with product managers, engineers, designers and customer-facing teams to develop content when needed
• Contribute to the Help Center to make Contentful more approachable for developers, marketers, and editors
• Establish repeatable checklists and process checkpoints for successful documentation releases
• Build mechanisms for customer feedback to guide documentation improvement

Own Localization

• Act as the subject-matter expert on product UI, documentation localization and co-ordination efforts around localization of our product.
• Act as the subject-matter expert on product UI and documentation localization.
• Drive and execute localization strategy to ensure Contentful product UI and documentation is accessible to a global audience.

What you need to be successful

Required Skills

• Expertise in localization practices and workflows
• Exceptional attention to detail and strong organizational skills
• Strong technical writing skills
• Excellent communication and interpersonal skills
• Strong process orientation with a passion for operational excellence
• A growth mindset with a desire to learn and help others learn

Preferred Experience

• Familiarity with API documentation and docs-as-code workflows
• Engineering background or technical skills
• Demonstrated experience managing or leading teams

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best

#LI-remote #LI-AT1

About the opportunity

We are looking for a Director of Product Management to lead our Optimization teams, managing a suite of products and services spanning analytics, personalization, and experimentation.

This is a hands-on product leadership role for someone who is equally strong in strategy, product craft, and team leadership. You will lead a lean team of product managers while staying directly involved in the most important product questions and decisions across the area. In close partnership with Engineering and Design leadership, you will shape the vision, strategy, and execution for a product surface that helps customers understand performance, deliver more relevant experiences, and continuously improve outcomes.

This is your opportunity to play a key role in shaping how digital teams measure and grow the impact of their content in a fast-evolving, AI-driven market. 

What to expect

• Lead, mentor, and grow a team of product managers; provide regular feedback, support career development, and help the team excel in product discovery & delivery.
• Own the product direction for the Optimization area across analytics, personalization, experimentation, and platform capabilities.
• Integrate AI and extensible platform capabilities into the product strategy to unlock automation, insight generation, and content performance optimization at scale.
• Lead cross-functional teams, driving product vision, and executing product roadmaps in a fast-paced, agile environment.
• Work closely with Engineering and Design leadership to define strategy, align priorities, and drive execution across a broad and technically complex product surface.
• Manage and collaborate with stakeholders in Marketing, Customer Success, and Sales to ensure alignment across the full customer journey for our personas.
• Conduct market research and collaborate with customers to capture requirements, gather feedback, and continuously refine the product vision.
• Champion best practices in product management, including agile methodologies, data-driven decision making, and experimentation.
• Drive clarity across multiple workstreams, balancing short-term delivery needs with longer-term strategic bets.
• Help define scope and success criteria for initiatives, and support Product Managers in identifying key trade-offs and driving high-impact decisions within cross-functional teams.
• Contribute to a PM culture that shares user insights, learnings, and research findings early, often, and well.

What you need to be successful

• Experience as a Group Product Manager or Director leading multiple teams in a B2B SaaS context (ideally on a data-focused product).
• Track record of setting product strategy, managing roadmaps, and delivering outcomes across platform and user-facing layers.
• Strong hands-on product leadership: you are comfortable personally driving discovery, defining strategy, making trade-offs, and stepping into execution details when needed.
• Own the definition and execution of group-level goals aligned with company priorities and long-term product vision.
• Proven track record in building and scaling data platforms and API-first products, with the ability to drive innovation and adoption.
• Strong product and technical judgment, with the ability to work effectively across engineering, data, design, and business stakeholders.
• Demonstrated ability to understand new technologies in depth and eagerness to learn about the wide range of technologies with which Contentful integrates.
• Meaningful people leadership experience, including coaching and developing Product Managers and helping teams improve their product craft and impact.
• Strong collaboration and communication skills, with comfort working across product, design, engineering, marketing, and field teams.
• You demonstrate grit and a willingness to dive into the details, taking a hands-on approach to solving product challenges and driving execution.
• Background in AI/ML, CRO, analytics, personalization, or content management domains is a plus.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

About the Opportunity

We are looking for an Engineering Manager (f/m/d) to lead one of Contentful’s highly leveraged platform teams: Workflows.

This team owns Contentful’s Orchestration Platform — the workflow + automation engine behind approvals, tasks, triggers, and action execution. 

This is a high-impact role: your work will accelerate many product teams and improve the foundation customers rely on every day.

What to expect? 

In this role you’ll work closely with senior stakeholders across the business to understand strategy and goals, and collaborate with internal teams and external partners to keep our architecture, tech stack, and development practices aligned to deliver impact.

• Build and support high-performing, globally distributed teams, with a culture of collaboration, ownership, and continuous improvement.
• Partner closely with Product and Design to shape and deliver the roadmap for UI Foundations and Workflows, balancing near-term needs with long-term platform health.
• Enable platform adoption across teams through clear interfaces, documentation, migration support, and predictable release practices.
• Evolve the orchestration platform (workflow APIs, execution semantics, integrations/actions, reliability/observability) to support approvals, tasks, triggers, and automation at scale.
• Strengthen operational practices with healthy on-call/support models, incident response, post-incident learning, and measurable reliability improvements.
• Coach and develop engineers across levels, supporting growth, feedback, and sustainable delivery habits.
• Collaborate with AI Enablement and product teams so AI-powered capabilities (e.g., AI Actions/Suggestions) integrate cleanly into workflows and UI foundations with clear boundaries and reliable behavior.

What you need to be successful?

• We’re looking for an Engineering Manager who enjoys platform environments where success depends on adoption, stability, and strong partnership with many internal customers. To succeed in this role, you should:
• 2+ years of experience managing cross-functional development teams and delivering complex solutions with Product and Design partners.
• Comfortable working in ambiguity and change, bringing structure and clarity while balancing short-term delivery with long-term platform strategy.
• Experience with platform or foundational teams where success depends on adoption, stability, documentation, and thoughtful rollout/migration support.
• Technical breadth across modern web platforms and backend distributed systems; able to review architecture, ask strong questions, and help teams make good tradeoffs (app shell/navigation, design systems, shared packages, APIs, workflow engines, event-driven execution).
• Familiarity with event-driven distributed systems concepts such as queues, orchestration, retries, idempotency, long-running workflows, and reliability—enough to guide discussions and support strong engineering decisions.
• Strong quality mindset for platforms: observability, incident readiness, performance, safe rollout practices (versioning, backwards compatibility, migrations, deprecations).
• Product-minded: able to translate early ideas into workable technical options and tradeoffs, especially where flexibility and simplicity need careful balance.
• Strong collaboration across many stakeholders and teams, helping align on priorities, dependencies, and sequencing with transparency.
• People leadership strength: hiring, coaching, feedback, and creating an inclusive environment where engineers can do their best work.
• Familiarity with modern AI-enabled product development and comfort supporting teams to use AI responsibly (for productivity and for product integration), with measurable outcomes and a strong quality bar.
• Experience with B2B SaaS and enterprise expectations (security, compliance, reliability) is a plus.

Bonus:

• Experience building workflow/automation platforms (state machines, orchestration engines, integration ecosystems) with strong operability requirements.
• Familiarity with security/compliance considerations for systems that execute actions and integrate with external services (auditability, permissions, data handling).

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

About the Opportunity

We are looking for an Engineering Manager to lead one of Contentful’s highly leveraged platform teams: Workflows.

This team owns Contentful’s Orchestration Platform — the workflow + automation engine behind approvals, tasks, triggers, and action execution. 

This is a high-impact role: your work will accelerate many product teams and improve the foundation customers rely on every day.

What to expect? 

In this role you’ll work closely with senior stakeholders across the business to understand strategy and goals, and collaborate with internal teams and external partners to keep our architecture, tech stack, and development practices aligned to deliver impact.

• Build and support high-performing, globally distributed teams, with a culture of collaboration, ownership, and continuous improvement.
• Partner closely with Product and Design to shape and deliver the roadmap for UI Foundations and Workflows, balancing near-term needs with long-term platform health.
• Enable platform adoption across teams through clear interfaces, documentation, migration support, and predictable release practices.
• Evolve the orchestration platform (workflow APIs, execution semantics, integrations/actions, reliability/observability) to support approvals, tasks, triggers, and automation at scale.
• Strengthen operational practices with healthy on-call/support models, incident response, post-incident learning, and measurable reliability improvements.
• Coach and develop engineers across levels, supporting growth, feedback, and sustainable delivery habits.
• Collaborate with AI Enablement and product teams so AI-powered capabilities (e.g., AI Actions/Suggestions) integrate cleanly into workflows and UI foundations with clear boundaries and reliable behavior.

What you need to be successful?

• We’re looking for an Engineering Manager who enjoys platform environments where success depends on adoption, stability, and strong partnership with many internal customers. To succeed in this role, you should:
• 2+ years of experience managing cross-functional development teams and delivering complex solutions with Product and Design partners.
• Comfortable working in ambiguity and change, bringing structure and clarity while balancing short-term delivery with long-term platform strategy.
• Experience with platform or foundational teams where success depends on adoption, stability, documentation, and thoughtful rollout/migration support.
• Technical breadth across modern web platforms and backend distributed systems; able to review architecture, ask strong questions, and help teams make good tradeoffs (app shell/navigation, design systems, shared packages, APIs, workflow engines, event-driven execution).
• Familiarity with event-driven distributed systems concepts such as queues, orchestration, retries, idempotency, long-running workflows, and reliability—enough to guide discussions and support strong engineering decisions.
• Strong quality mindset for platforms: observability, incident readiness, performance, safe rollout practices (versioning, backwards compatibility, migrations, deprecations).
• Product-minded: able to translate early ideas into workable technical options and tradeoffs, especially where flexibility and simplicity need careful balance.
• Strong collaboration across many stakeholders and teams, helping align on priorities, dependencies, and sequencing with transparency.
• People leadership strength: hiring, coaching, feedback, and creating an inclusive environment where engineers can do their best work.
• Familiarity with modern AI-enabled product development and comfort supporting teams to use AI responsibly (for productivity and for product integration), with measurable outcomes and a strong quality bar.
• Experience with B2B SaaS and enterprise expectations (security, compliance, reliability) is a plus.

Bonus:

• Experience building workflow/automation platforms (state machines, orchestration engines, integration ecosystems) with strong operability requirements.
• Familiarity with security/compliance considerations for systems that execute actions and integrate with external services (auditability, permissions, data handling).

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

About the Opportunity

We are looking for an Engineering Manager to lead one of Contentful’s highly leveraged platform teams: Workflows.

This team owns Contentful’s Orchestration Platform — the workflow + automation engine behind approvals, tasks, triggers, and action execution. 

This is a high-impact role: your work will accelerate many product teams and improve the foundation customers rely on every day.

What to expect? 

In this role you’ll work closely with senior stakeholders across the business to understand strategy and goals, and collaborate with internal teams and external partners to keep our architecture, tech stack, and development practices aligned to deliver impact.

• Build and support high-performing, globally distributed teams, with a culture of collaboration, ownership, and continuous improvement.
• Partner closely with Product and Design to shape and deliver the roadmap for UI Foundations and Workflows, balancing near-term needs with long-term platform health.
• Enable platform adoption across teams through clear interfaces, documentation, migration support, and predictable release practices.
• Evolve the orchestration platform (workflow APIs, execution semantics, integrations/actions, reliability/observability) to support approvals, tasks, triggers, and automation at scale.
• Strengthen operational practices with healthy on-call/support models, incident response, post-incident learning, and measurable reliability improvements.
• Coach and develop engineers across levels, supporting growth, feedback, and sustainable delivery habits.
• Collaborate with AI Enablement and product teams so AI-powered capabilities (e.g., AI Actions/Suggestions) integrate cleanly into workflows and UI foundations with clear boundaries and reliable behavior.

What you need to be successful?

• We’re looking for an Engineering Manager who enjoys platform environments where success depends on adoption, stability, and strong partnership with many internal customers. To succeed in this role, you should:
• 2+ years of experience managing cross-functional development teams and delivering complex solutions with Product and Design partners.
• Comfortable working in ambiguity and change, bringing structure and clarity while balancing short-term delivery with long-term platform strategy.
• Experience with platform or foundational teams where success depends on adoption, stability, documentation, and thoughtful rollout/migration support.
• Technical breadth across modern web platforms and backend distributed systems; able to review architecture, ask strong questions, and help teams make good tradeoffs (app shell/navigation, design systems, shared packages, APIs, workflow engines, event-driven execution).
• Familiarity with event-driven distributed systems concepts such as queues, orchestration, retries, idempotency, long-running workflows, and reliability—enough to guide discussions and support strong engineering decisions.
• Strong quality mindset for platforms: observability, incident readiness, performance, safe rollout practices (versioning, backwards compatibility, migrations, deprecations).
• Product-minded: able to translate early ideas into workable technical options and tradeoffs, especially where flexibility and simplicity need careful balance.
• Strong collaboration across many stakeholders and teams, helping align on priorities, dependencies, and sequencing with transparency.
• People leadership strength: hiring, coaching, feedback, and creating an inclusive environment where engineers can do their best work.
• Familiarity with modern AI-enabled product development and comfort supporting teams to use AI responsibly (for productivity and for product integration), with measurable outcomes and a strong quality bar.
• Experience with B2B SaaS and enterprise expectations (security, compliance, reliability) is a plus.

Bonus:

• Experience building workflow/automation platforms (state machines, orchestration engines, integration ecosystems) with strong operability requirements.
• Familiarity with security/compliance considerations for systems that execute actions and integrate with external services (auditability, permissions, data handling).

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

About the opportunity

As a Mid Market Account Executive - DACH (f/m/d), you’ll drive Contentful’s growth by leading the end-to-end sales process with our top-tier clients. You’ll be instrumental in driving adoption and engagement, finding new revenue opportunities, and creating customer enablement initiatives within a few named accounts.  You’ll work closely with our partnership and customer success team to lead a consultative sales process by speaking to professional developers and business leaders in the DACH markets. This role will require you to be in our Central London office 2 or 3 times a week.

What to expect?

• Self-generation of the pipeline through outbound motions in conjunction with marketing and BDR teams to help create new opportunities in regional accounts
• Drive expansion opportunities with existing clients in the DACH (Germany, Austria & Switzerland) territory.
• Grow existing accounts by leveraging relationships and following our comprehensive “land and expand” sales model
• Meet quarterly and annual sales goals by developing an account strategy and pipeline, managing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to customers, and creating sales proposals
• Manage RFI/RFQ requests with Contentful internal and customer teams
• Refine and evolve our "land-and-expand" model in collaboration with Sales, Partnerships, and Customer Success teams
• Seek to understand the digital experience challenges of prospects and clients while aligning the ROI of Contentful with those challenges to ensure a value-based selling approach
• Work closely with Sales Engineers and Solution Architects to uncover technical challenges and opportunities
• Develop innovative proposals, position complex pricing structures, and negotiate contracts and deal-closing requirements quickly and efficiently
• Work closely with customer success & marketing teams to ensure that best practices of Contentful are shared and implemented at the respective customer

What you need to be successful?

• 3+ years of experience selling a technical platform working as a Sales Development Representative (SDR), Business Development Representative (BDR), and/or Account Executive
• 1+ years of individual quota-carrying experience
• 1+ years of growing and expanding existing customer accounts 
• Demonstrated expertise in closing $60-100k+ opportunities
• Ability to drive your own pipeline generation with outbound capabilities

 Nice to have:

• Experience working with Partner ecosystems to work with customers.
• Understanding and experience working in product-led growth sales motions
• Native German language skills

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

About the opportunity

Contentful is undergoing a core pivot: evolving from a developer-centric CMS into a unified creation environment where marketers are first-class citizens. We aren’t just adding a UI; we are re-engineering how the world’s biggest brands create digital experiences.

As the Senior PM for Marketer Experience, you will drive this 0 to 1 evolution. You aren’t just "adding a UI", you are driving the evolution of our product to turn our powerful technical engine into an intuitive, high-velocity tool that marketing teams love to use.

What to expect? 

• Drive the Pivot: Evolve a high-level strategic vision into a concrete product. You’ll take the lead on making Contentful a "home" for marketers, ensuring the product stays powerful but becomes accessible.
• Define the "Right" Enterprise Scope: You won’t just build "simple" tools. You will deeply understand the needs of complex global enterprises and define a scope that is sophisticated enough for their scale, yet lean enough to ship and iterate quickly.
• Obsess Over Usability: Quality for you is measured by how great, powerful, and easy-to-use the tools are for marketers, ensuring user autonomy. You win when a marketer can build and launch a complex global experience independently—without needing a developer for every change.
• Cross-Team Collaboration: You must collaborate effectively with other product and engineering teams. This project has high dependencies across the organization; success requires navigating the ecosystem.

What you need to be successful?

• 0→1 Experience: You’ve taken a product from "messy idea" to "polished reality" before. You thrive in ambiguity and create your own clarity.
• The "Surgical" Scoper: You can demonstrate a track record of navigating complex requirements and distilling them into a clear, prioritized product definition that meets user needs.
• Persona Empathy: You can speak deeply with a systems engineer about architecture, then turn around and advocate for a marketer’s workflow with equal passion.
• Grit: You have stories of pushing through setbacks and evolving a product based on real-world feedback.
• Commercial Mindset: You can clearly tie customer problems and product solutions to business outcomes. You understand that solving a marketer's pain point is only a win if it also drives adoption, retention, and competitive advantage.
• Exceptional communication abilities, including an executive presence, are necessary, with the expectation of confidently articulating product strategy in discussions with customers and sales teams.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

About the opportunity

Contentful is undergoing a core pivot: evolving from a developer-centric CMS into a unified creation environment where marketers are first-class citizens. We aren’t just adding a UI; we are re-engineering how the world’s biggest brands create digital experiences.

As the Senior PM for Marketer Experience, you will drive this 0 to 1 evolution. You aren’t just "adding a UI", you are driving the evolution of our product to turn our powerful technical engine into an intuitive, high-velocity tool that marketing teams love to use.

What to expect? 

• Drive the Pivot: Evolve a high-level strategic vision into a concrete product. You’ll take the lead on making Contentful a "home" for marketers, ensuring the product stays powerful but becomes accessible.
• Define the "Right" Enterprise Scope: You won’t just build "simple" tools. You will deeply understand the needs of complex global enterprises and define a scope that is sophisticated enough for their scale, yet lean enough to ship and iterate quickly.
• Obsess Over Usability: Quality for you is measured by how great, powerful, and easy-to-use the tools are for marketers, ensuring user autonomy. You win when a marketer can build and launch a complex global experience independently—without needing a developer for every change.
• Cross-Team Collaboration: You must collaborate effectively with other product and engineering teams. This project has high dependencies across the organization; success requires navigating the ecosystem.

What you need to be successful?

• 0→1 Experience: You’ve taken a product from "messy idea" to "polished reality" before. You thrive in ambiguity and create your own clarity.
• The "Surgical" Scoper: You can demonstrate a track record of navigating complex requirements and distilling them into a clear, prioritized product definition that meets user needs.
• Persona Empathy: You can speak deeply with a systems engineer about architecture, then turn around and advocate for a marketer’s workflow with equal passion.
• Grit: You have stories of pushing through setbacks and evolving a product based on real-world feedback.
• Commercial Mindset: You can clearly tie customer problems and product solutions to business outcomes. You understand that solving a marketer's pain point is only a win if it also drives adoption, retention, and competitive advantage.
• Exceptional communication abilities, including an executive presence, are necessary, with the expectation of confidently articulating product strategy in discussions with customers and sales teams.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

About the opportunity

Contentful is undergoing a core pivot: evolving from a developer-centric CMS into a unified creation environment where marketers are first-class citizens. We aren’t just adding a UI; we are re-engineering how the world’s biggest brands create digital experiences.

As the Senior PM for Marketer Experience, you will drive this 0 to 1 evolution. You aren’t just "adding a UI", you are driving the evolution of our product to turn our powerful technical engine into an intuitive, high-velocity tool that marketing teams love to use.

What to expect? 

• Drive the Pivot: Evolve a high-level strategic vision into a concrete product. You’ll take the lead on making Contentful a "home" for marketers, ensuring the product stays powerful but becomes accessible.
• Define the "Right" Enterprise Scope: You won’t just build "simple" tools. You will deeply understand the needs of complex global enterprises and define a scope that is sophisticated enough for their scale, yet lean enough to ship and iterate quickly.
• Obsess Over Usability: Quality for you is measured by how great, powerful, and easy-to-use the tools are for marketers, ensuring user autonomy. You win when a marketer can build and launch a complex global experience independently—without needing a developer for every change.
• Cross-Team Collaboration: You must collaborate effectively with other product and engineering teams. This project has high dependencies across the organization; success requires navigating the ecosystem.

What you need to be successful?

• 0→1 Experience: You’ve taken a product from "messy idea" to "polished reality" before. You thrive in ambiguity and create your own clarity.
• The "Surgical" Scoper: You can demonstrate a track record of navigating complex requirements and distilling them into a clear, prioritized product definition that meets user needs.
• Persona Empathy: You can speak deeply with a systems engineer about architecture, then turn around and advocate for a marketer’s workflow with equal passion.
• Grit: You have stories of pushing through setbacks and evolving a product based on real-world feedback.
• Commercial Mindset: You can clearly tie customer problems and product solutions to business outcomes. You understand that solving a marketer's pain point is only a win if it also drives adoption, retention, and competitive advantage.
• Exceptional communication abilities, including an executive presence, are necessary, with the expectation of confidently articulating product strategy in discussions with customers and sales teams.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.