The application window will be open until at least May 11, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description

As a Customer Acquisition Manager (CAM) for our Real Estate Partners (IA) and Door to Door (D2D) channel in the Atlanta market you will help develop and manage the day-to-day execution of the market-level strategy for your teams. You will be charged with leading these teams towards achieving their sales goals. You will report into the Head of Sales for the area and also work cross-functionally with local teams to support customer satisfaction efforts and ensure field escalations are resolved in a timely manner

In this role, you'll:

• Manage the hiring, onboarding, and day-to-day operations of our local Real Estate Partners (IA), s and Door to Door Representative (D2D), including daily/weekly meetings, training, sales plan development,  reporting, and in the field coaching.
• Ensure your IA, and D2D teams hit their activity targets for each month and drive deal conversion.
• Manage the NPLB (no property left behind) process.
• Partner with national Channel Managers to oversee daily operations.
• Coordinate with the local tech ops team to effectively handle and resolve field escalations for all assigned channels within service-level agreement targets
• Collect local market intelligence and generate sales reports to distribute critical field sales data to the local head of sales and other relevant local and regional leadership.
• Engage externally with local and national decision makers as well as influencers in the multi-family space
• Represent and grow the gfiber brand as a local market leader through networking events and relationship building
• Work closely with internal engineering teams to help deliver against our targets

At a minimum we'd like you to have:

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in sales management or operations.
• 5 years of experience using data analytics tools (e.g., Google Sheets or spreadsheet software), Salesforce, or a Customer Relationship Management (CRM) tool to measure sales performance or operational challenges.
• 3 years experience leading a Door to Door sales channel.
• 1 year of experience in multi-dwelling property sales. 

It's preferred if you have:

• Direct experience building, managing, and retaining Sales teams in the telecom industry.
• Experience managing a variety of extended workforce teams to achieve business goals.
• Experience managing daily operations, projects, and tasks to completion with limited supervision.
• Experience using verbal and written communication to influence stakeholders, including executive leadership, peers, managers, and direct reports.
• Experience converting existing multi-dwelling (MDU and MTU) properties to bulk deals.
• Experience managing the property funnel from access agreement to install ready.

The US base salary range for this full-time position is between $156,800 - $172,500 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

The application window will be open until at least April 10, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

At GFiber, we take pride in award-winning customer service and operational excellence. Ticketing is central to our ability to delight our customers and provide outstanding quality. We are seeking a ServiceNow engineer to play a critical role in driving forward our ticketing platform. 

We are seeking a ServiceNow Engineer to contribute to GFiber’s enterprise ticketing and workflow platform strategy and implementation, delivering scalable, reliable, and user-friendly solutions that improve internal operations and enhance customer experience.

Role Description

This ServiceNow Application Engineer position focuses on the hands-on development and technical execution of the ServiceNow platform at GFiber. Working as a key member of the development team, you will contribute to the full scope of our implementation - from building new customer-facing functionality to maintaining system health through best practices. You will be responsible for the technical delivery of assigned projects, providing critical support for defect remediation and maintaining seamless technical handovers to ensure consistent progress and platform stability throughout the development lifecycle.

In this role, you'll:

• Lead the end-to-end design, development, and code review process for ServiceNow applications to ensure technical excellence and scalability.
• Serve as the primary technical point of contact for real-time troubleshooting, defect remediation, and system stability during business hours.
• Translate complex business requirements into technical solutions by collaborating with cross-functional stakeholders and GFiber leadership.
• Guide the daily activities of other application engineers through mentorship and technical oversight to maintain a consistent development velocity.
• Participate actively in all scrum ceremonies and Standups, contributing technical updates and identifying potential blockers for the development cycle.

At a minimum we'd like you to have:

• Bachelor's degree in Computer Science, similar technical field of study, or equivalent practical experience.
• 4 years of experience in ServiceNow application development. 
• Experience with ServiceNow architecture, design, development, implementation, and administration, including experience with the ServiceNow Application Suite.
• 1 year of experience working with databases, structured data, and schema design.

It's preferred if you have:

• Experience integrating internal and external (SaaS based) applications using REST and oAuth.
• Experience developing and deploying solutions within ServiceNow ITSM, ITOM, and Telecommunications Service Management (TSM/TSOM).
• Knowledge of ServiceNow Discovery, Service Mapping, and/or Network Inventory Management.
• Experience with multiple ticketing solutions including Salesforce, ServiceNow, and others.
• Experience with Agile and Scrum development approaches.
• ServiceNow Certified Implementation Specialist (CIS) or Application Developer certification.

The US base salary range for this full-time position is between $ 117,600- $ 172,500 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

About the Role

Our Product Pricing & Monetization team sits at the intersection of product and commercial strategy, responsible for holistic pricing and packaging across Gusto's full product suite.

We're looking for a Senior Pricing and Monetization Manager to focus across our platform. portfolio including Gusto Payroll, Gusto Time management and HR, and our suite of embedded financial services for employers and employees. You'll collaborate closely with product, sales, marketing, data, engineering, and finance, with work that is visible to Gusto leadership.

What You'll Do

• Work in partnership across Product, Finance, Marketing, and Go-to-Market to review and recommend monetization and pricing strategies for new product launches and our existing portfolio.
• Be a world-class operator, owning and delivering on cross-functional projects and commercial go-to-market initiatives. In an AI-native environment, strategy, ownership, and execution goes broad. You will be asked to learn, adapt and grow your range of expertise.
• Help shift from a commercial strategy and operations function, to an AI-powered builder program. You’ll ship MVPs, Proof of Concepts, and pilots right into market.
• Decide, Build, and Monitor the key Pricing and Monetization KPIs across our product and go-to-market portfolio.
• Be the pricing and monetization expert and go-to-partner for Monetization and Commercial strategy.
• Work closely with key stakeholders such as: Product, Product Marketing, Sales, Data Science, and Finance. Products will have direct executive line-of-sight and direct impact to our product and business.

What We're Looking For

• Background in fintech, business banking, retirement, E-commerce, payroll, or HR back office SaaS
• Background in B2B / B2C Saas in Payroll, HR, Fintech, ECommerce or related field.
• An AI-native operator who can go from strategy to execution quickly, building Agents instead of processes. You’ll be an expert in Claude.ai, Claude Code, and Cursor.
• A strong analytical mindset with strong attention to detail and creative problem-solving ability. Able to use AI tools to conduct end-to-end technical data analysis.
• Executive relationship management and communication. You’ll be presenting and working on topics for our executives, board, and senior leaders across Gusto.
• Exceptional cross-functional stakeholder management and relationship-building skills. Your success will be defined by your ability to move a broad set of stakeholders towards a common goal.
• Clear, concise communicator, able to distill complex ideas for any audience
• Thrives in fast-moving environments; able to pivot quickly and manage competing priorities
• Curious, growth-oriented, and genuinely passionate about pricing

Nice to Have

• Experience developing and delivering pricing and go-to-market recommendations in product, marketing, finance, or consulting.
• Experience with technical pricing research, like conjoint or max diff analysis, or other quantitative research techniques. 
• Expertise in technical data analysis skills, like SQL, Python or R. Expect underlying foundation coupled with ability to use AI to execute.
• Familiarity with the latest AI tools to help with coding or data analytics tools such as Claude, Cursor, Gumloop

Compensation

Our cash compensation amount for this role is targeted at $152,000 - $180,000/yr in Denver, Phoenix, and Atlanta, and $180,000 - $218,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

#LI-Hybrid

About the Role:

As the Head of Social and Influencer Marketing, you will define and lead Gusto's social and influencer strategy to significantly grow brand awareness, engagement, and consideration among small businesses and their advisors. You will be responsible for building, managing, and developing a high-performing team, overseeing all social channels, content strategy, and end-to-end influencer programs. You’ll work closely with brand, product marketing, sales, and PR teams to ensure a consistent, compelling, and integrated brand voice across all social touchpoints, driving measurable impact on our B2B growth objectives. You’re a visionary leader, deeply analytical, and customer obsessed, with a proven track record of scaling social and influencer initiatives. You will also serve as a leader in Gusto’s AI-native evolution, defining the standards for ethical and high-quality AI usage across all social and brand channels.

About the Team:

This role is a key leadership position within our marketing organization, vital for shaping Gusto's public presence and accelerating growth across direct and indirect channels. We are a team that combines creativity, data-driven insights, and cross-functional collaboration to design campaigns that reach, engage, and convert the right audiences at scale. You will build and empower a team dedicated to fostering vibrant communities and amplifying our message, contributing to Gusto's mission to serve over 400,000 small businesses, and we’re just getting started

Here’s what you’ll do day-to-day:

• Develop and execute a comprehensive social media and influencer marketing strategy aligned with business objectives, brand guidelines, and B2B audience needs.

• Lead, mentor, and grow a team of social media and influencer marketing professionals, fostering a culture of innovation, collaboration, and continuous improvement. This includes acting as an Innovator to build repeatable, documented AI-assisted workflows (e.g., advanced prompt libraries for copy and content ideation, automated testing models) that increase the team’s effectiveness, and conducting regular training to elevate the team's AI fluency.

• Oversee content strategy, creation, and distribution across all owned social channels (e.g., LinkedIn, Meta, YouTube, Tik Tok), ensuring brand consistency and engagement. You are accountable for setting rigorous internal standards to Grade the Output of all AI-generated content for accuracy and brand voice.

• Design, launch, and manage end-to-end influencer programs that drive authentic advocacy, reach new audiences, and generate measurable results for B2B segments.

• Establish and evolve community management best practices, ensuring timely and engaging interactions with our audience.

• Partner closely with Brand, Product Marketing, PR, and Sales teams to integrate social and influencer efforts into broader campaigns and product launches.

• Define key performance indicators (KPIs), conduct regular analysis of social media and influencer performance, and provide actionable insights to optimize strategy and demonstrate ROI. You will strategically Give it to AI by identifying the highest-leverage opportunities for large language models and predictive tools to maximize campaign reach and targeting.

• Proactively champion the Guard the Trust principle by ensuring 100% compliance with Gusto's AI and data policies across all social, influencer, and community programs.

• Manage budgets, agency relationships, and social media tools/platforms effectively.

• Stay abreast of emerging social media trends, platforms, and technologies (including AI advancements) to identify new opportunities for growth and innovation.

Here’s what we're looking for:

• 12+ years of overall marketing experience, with at least 7+ years specializing in social media and influencer marketing, and 3+ years in a leadership role managing a team.

• Proven track record of building and scaling social media and influencer programs for B2B brands, demonstrating measurable growth in awareness, engagement, and lead generation.

• Deep expertise in developing content strategies tailored for various social platforms and audience segments.

• Strong understanding and hands-on experience with social media management platforms, analytics tools, and influencer marketing platforms.

• Exceptional analytical skills: ability to interpret complex social data, measure campaign effectiveness, and translate insights into strategic recommendations.

• A proven track record of operating at the Innovator or Amplifier level of AI fluency. This means moving beyond personal tool usage to define, deploy, and govern AI strategy for the entire function. You must demonstrate expertise in Guiding AI to produce highly effective and on-brand social content at scale, establishing quality assurance processes, and ensuring the team rigorously adheres to compliance and ethical standards.

• Outstanding leadership and people management skills, with experience coaching and developing marketing talent.

• Skilled collaborator with experience working closely with Brand, PR, Product Marketing, Sales, and RevOps teams.

• Exceptional written and verbal communication skills, with the ability to craft compelling narratives and present strategic plans to executive stakeholders.

• BA/BS degree required; MBA or advanced degree a strong plus

Our cash compensation amount for this role is targeted at $169,000 - $200,000/yr in Denver, Phoenix, and Atlanta, and $200,000 - $240,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

#LI-Hybrid

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Capabilities team sits within the Global Partnerships organization and is a key component of Stripe’s success. Our team is responsible for developing and executing on high-impact product partnership initiatives and strategies with our card network partners, such as Visa, Mastercard and American Express. This team’s work is fundamental to driving Stripe’s product strategy and delivering new capabilities to Stripe users, such as agentic commerce and stablecoin pilots.

What you’ll do

We are looking for a new member to join our team to develop and execute on high-impact initiatives and strategies with our card network partners. As part of the role, you will work closely with Product to support the development of new capabilities for Stripe users and drive strategy for partnering with the card networks. This includes developing partner requirements, leading relationships with partners to execute on these requirements, and negotiating and managing critical projects with global partners to support our growing business.

The role will also require close coordination internally with cross-functional teams including Product as aforementioned plus Engineering, Legal, Finance, and Risk and externally with key partner stakeholders.

Responsibilities

• Drive new product partnership innovation with Stripe’s most critical card network partners, with a focus on executing joint initiatives and launching new offerings that benefit Stripe users
• Negotiate commercial agreements with card network partners that impact Stripe and its users’ cost of payments acceptance
• Leverage industry knowledge to craft thoughtful partnership and product strategies, and execute deals and initiatives that support Stripe’s strategy 
• Influence both internal product teams and external stakeholders to modify or build innovative solutions that fit the modern day payments landscape and deliver more secure yet seamless merchant and consumer experiences
• Gather inputs from and coordinate with internal cross-functional stakeholders (including risk, compliance, product, engineering, treasury) to drive creation and execution of product partnership strategy
• Reconcile competing priorities to drive creative solutions and commitment to a shared goal across multiple stakeholders
• Ensure sound execution of day-to-day operations and adherence to risk and compliance obligations
• Represent Stripe at partner and industry events, building close personal relationships with key partner stakeholders

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of experience in strategic partnerships, business development, corporate development or related field
• 5+ years of experience related to payments or card networks
• Thorough understanding of card network dynamics and business models
• Broad and deep experience executing industry-wide partnership strategies to build innovative product experiences and go to market models
• Experience working in a product centric environments with significant internal and external dependencies
• Strong written and verbal communication skills with the ability to influence stakeholders internally and externally across a wide variety of functions, including at the C level

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Network Partnerships team sits within the Partnerships organization and is a key component of Stripe’s success. Our team is responsible for developing and managing relationships with critical partners, such as Visa, Mastercard and American Express, which are fundamental to the success of Stripe’s product strategy and delivering new capabilities to Stripe users.

What you’ll do

We are looking for a US or Canada-based candidate to join our team to lead one of Stripe’s critical network partnerships.  The candidate will manage overall partner health, build internal strategy and business cases, drive deal negotiation and execution, and coordinate priorities with internal teams and external partners. The role requires close coordination with leadership, product and engineering teams, as well as cross-functional stakeholders including Legal, Finance, Risk, etc., and with external partners’ leaders and senior executives.  

This is a high-impact individual contributor role that requires the ability to rally cross-functional teams and flex “general manager” skills to shepherd a meaningful portion of Stripe’s P&L.

Responsibilities

• Manage one of Stripe’s most critical U.S. Network partnerships, with a focus on driving the execution of joint initiatives and launching new offerings to benefit Stripe users
• Leverage industry knowledge to craft thoughtful long-term partnership and product strategies, and execute deals and initiatives that support Stripe’s strategy 
• Use data to drive strategy and decisions
• Coordinate with internal cross-functional stakeholders (including risk, compliance, product, engineering, treasury and global partner managers) to drive creation and execution of partner strategy
• Develop, manage and report on strategic plans, key negotiation/expansion opportunities and overall partner health with a multi-year vision in mind
• Juggle and reconcile competing priorities to drive creative solutions and commitment to a shared goal across multiple stakeholders
• Coordinate and prioritize a large amount of activities and initiatives that compete for scarce resources to drive best outcomes for our users and Stripe

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 12+ years in partnerships, business development, or similar fields
• 3+ years deep in the payments world—you need to understand how card networks operate
• Experience negotiating significant commercial deals
• Comfortable in a product-focused environment with lots of dependencies
• Great communication skills, especially being able to influence C-level colleagues
• Experience running big, complex, cross-functional projects

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a member of the Partner Solutions Architecture (PSA) team, you will be responsible for providing technical guidance to Stripe’s partners. Our goal is to drive growth through co-solutioning, education and enablement with our partner organisation. The right candidate will be a critical technical liaison to the Stripe Partner Development Manager. This will involve creating comprehensive technical business plans for Partners, including identifying, incubating and bringing to market service/solution offerings built on or with Stripe. A Partner Solution Architect is someone who is intellectually curious, motivated to win, open and entrepreneurial.

What you’ll do

As a member of the team, PSAs build highly consultative trusted relationships with executives and technical decision makers in the customer’s organisation to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. We architect business models with them so they can drive new monetization opportunities and growth.

Responsibilities:

• Work with key partners to build out their Stripe capabilities and solutions to grow their business and drive non-linear growth
• Develop and execute enablement plans
• Be at the forefront of technical discussions & solution deep-dives with partners on the value Stripe can provide to their clients
• Engage with CTOs, engineering & other technical leads at key partners to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to expand the partnership revenue
• Communicate success internally through QBRs, etc.
• Provide oversight, guidance, and assistance during the partners sales process to ensure mutual success in joint opportunities
• Educate the Stripe sales team on key partner solutions and capabilities
• Serve as an advocate for key partners within specific sales regions and identify areas for sales partnership
• Collaborate on technical content (sample code, demos, etc.) to show partners how to implement specific use cases or best practices
• Provide Partner-focused guidance on Stripe’s product through feedback

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Requirements

• 10+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise.
• Experience co-selling and co-solutioning with go-to-market partners.
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
• Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
• Thorough understanding of the software development lifecycle and API architecture.
• Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences.
• Ability to learn Stripe solutions such as Payments, Billing, Connect, and more.
• Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in an enterprise technology ecosystem. 
• Strong organisational and time management skills and the ability to juggle competing priorities while working with multiple strategic opportunities and customers.
• Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Global Payments Performance Team identifies payment optimization opportunities for Stripe’s merchants. We serve a critical role both in demonstrating thought leadership on challenging payment topics, and also partnering with our high-potential merchants to set them up for long term success. We want a partnership with Stripe to be a competitive advantage for our customers, large and small, by providing them with best-in-class technology in concert with insightful and specific advice on how to harness this technology to achieve their business goals.

What you’ll do

The Global Payments Performance team will be responsible for leading data-driven discussions with existing and prospective merchants on optimization strategies across a variety of areas including, card network costs, acceptance, fraud, and cross-border flows to start. You will be instrumental in building our optimisation narratives/tools and delivering on our merchant engagement model. You will also collaborate with Sales, deploying your knowledge to differentiate Stripe to win deals, and partner with our Customer Success organization to ensure that merchants are successful working with Stripe.

Responsibilities

• Advise customers on usage of Stripe’s PINless debit offering
• Design and collaborate on PINless debit experiments alongside Stripe’s Data Science, and own experiment result analysis and customer facing readouts of analysis
• Serve as an internal expert on Stripe’s PINLess debit offering, relaying customer feedback to Product with the goal of shaping Stripe’s roadmap and strategy for PINless debit
• Lead discussions with existing and prospective merchants, and provide the Sales team with tools and training to lead discussions with merchants and prospects.
• Serve as both an internal and merchant-facing expert on payment optimisation strategies.
• Gather and build on Stripe’s wide-ranging payments expertise to create optimisation narratives/tools supported by rigorous analysis.
• Use existing tools to deploy sophisticated optimization playbooks and analyses across Stripe’s customer portfolio.
• Synthesise and relay customer feedback and our findings to inform Stripe’s product roadmap.
• Provide feedback on our tools and playbooks to help continuously improve our self serve offerings
• Develop optimization playbooks and stay updated on industry best practices and Stripe innovations

Who you are

Minimum requirements

• 10+ years of experience in payments at a leading technology company, or consultancy in the payments industry. 
• Deep expertise in PINless debit
• Understanding of e-commerce payments, cards based payments processing and optimization strategies, with a strong focus on PINless debit.
• Understanding of PINless debit regulations
• The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment.
• A proven ability to be a self-starter capable of driving business results without significant supervision.
• Experience presenting directly to merchants
• Strong data processing, organizational and analytical skills.

Preferred qualifications

• Experience with designing and administering A/B tests, SQL, dashboard building, modeling, or reporting
• Experience presenting to senior business leaders

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company.

What you’ll do

We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. 

The ideal candidate is analytical and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. 

Responsibilities

• Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe’s enterprise customers
• Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction 
• Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights 
• Perform business reviews to align on user priorities, review payments performance metrics, share Stripe product roadmap and provide guidance on how to optimize the value from Stripe
• Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience 
• In coordination with an account team, support book expansion--identifying and surfacing opportunities to ensure customers are successful.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 10+ years of experience in a client-facing role in Enterprise relationship management, partnering with large, global, and complex organizations, preferably working with a technical product
• Strong business sense and understanding of underlying drivers and strategy of our user’s businesses
• Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
• Strong analytical skills
• Excellent operating rigor including organizational and time management skills
• Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders
• History of success as a consultant, pre-sales, technical account management, or equivalent
• Proven track record of achieving targets and goals, preferably in a sales setting
• Track record of managing large, complex projects and/or programs
• Has handled difficult customers or situations and can demonstrate resolutions
• Willingness to tackle things on your own
• Ability to navigate data and people to find answers
• A capability to work well with a wide range of people, both internally and externally
• The motivation and flexibility to work well in a high-growth environment where things change quickly

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As Stripe continues to expand globally and launch innovative products, the complexity and scale of financial crime risk grows in tandem. The Risk Strategy team is a global team of strategists and program managers who operate at the intersection of Product, Engineering, Data, and Operations as trusted advisors. Our mandate is to ensure risk strategies are proactive, scalable, and seamlessly integrated into Stripe’s products and operations.

The Financial Crimes Risk Strategy team, part of Stripe’s first line of defense, ensures that our AML, Sanctions, and related financial crime programs are coherent, defensible, and effective across all products. We design and operationalize policies, standards, and frameworks that allow Stripe to grow responsibly while meeting regulatory expectations and maintaining user trust.

What you’ll do

As a Risk Strategist on the Risk Strategy, Financial Crimes team, you will serve as a key advisor shaping Stripe’s global approach to AML and Sanctions risk management. You will translate policies and high-level requirements into practical standards, guide the design of controls, and embed financial crime risk management into products and market strategies spanning both traditional currencies and digital assets. This role balances risk mitigation with business enablement, ensuring that Stripe’s products can scale safely while fostering trust with regulators, partners, and users.

You will influence at the highest levels—partnering with Product, Engineering, Data Science & Analytics, Compliance, Legal, and Operations—to ensure financial crime considerations are central to decision-making. Beyond protecting against risk, you will drive innovation in how Stripe manages financial crime, helping the company stay ahead of industry expectations and regulatory change.

Responsibilities

• Support Stripe’s global FC strategy by translating AML and Sanctions policies into standards, frameworks, and first-line programs that enable product expansion while ensuring compliance
  
  
• Contribute to the design and ongoing improvement of financial crime controls, including transaction monitoring, screening, onboarding/re-onboarding, and digital asset-related safeguards
  
  
• Partner cross-functionally with Product, Engineering, Compliance, Legal, Operations, and Data Science to align on priorities and address emerging challenges
  
  
• Assist in strengthening FC infrastructure by gathering requirements and supporting execution for investigative tools, monitoring systems, and control effectiveness metrics
  
  
• Act as a trusted partner to business, product, and engineering teams, embedding financial crime considerations into product and market launches in a balanced way
  
  
• Review and assess existing processes, recommend enhancements that strengthen effectiveness, improve user experience, and anticipate regulatory or ecosystem changes
  
  
• Stay informed on industry practices and contribute insights that help Stripe evolve its financial crime risk management approach

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7+ years of professional experience in Financial Services, Payments, or Fintech, with at least 5 years in a related role (risk, compliance, or product enablement)
• Deep subject matter expertise in AML, sanctions screening, and transaction monitoring, including regulatory compliance requirements and practical program execution
• Proven ability to design, implement, and operationalize financial crime standards and controls in complex, global organizations
• Familiarity with crypto, digital assets, or other emerging technologies and their evolving regulatory landscape
• Demonstrated experience developing risk solutions and strategies and working closely with Product, Engineering, and Operations to translate them into enforcement
• Strong analytical and problem-solving skills, with the ability to challenge existing processes and propose pragmatic, innovative alternatives
• Excellent collaboration and communication skills, with the ability to influence stakeholders across functions and geographies
• A results-oriented, accountable mindset, capable of driving ambitious goals while motivating and leading others
• Comfort operating in a dynamic, high-growth environment with shifting priorities and limited precedent
• A Bachelor's Degree

Preferred qualifications

• Experience leading transformative AML, Sanctions, or Transaction Monitoring initiatives, including advanced analytics, model development and validation, or global screening transformations
• Proven track record overseeing the execution and delivery of programs or projects, with the ability to translate complex issues into actionable next steps
• Comfort working with data-driven approaches to risk, including proficiency with SQL
• Advanced degree or professional certifications (e.g., CAMS, CFCS) considered a plus

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Financial Crimes Risk Strategy team owns Stripe's first-line AML and sanctions programs globally. We own the end-to-end lifecycle of financial crime controls — setting the global standards that govern how risk is managed across our programs; designing and driving the development of controls, infrastructure, and tooling with Engineering, Product, and Data Science; and maintaining their effectiveness as Stripe's products and the regulatory landscape evolve. We build fast, with data, and with AI integrated into how financial crime risk is detected, managed, and monitored across everything Stripe builds.

What You’ll Do

As a Risk Strategist on the Financial Crimes Risk Strategy team, you will own Stripe's global screening programs — spanning sanctions, PEP, and negative news — setting the standards that govern how screening risk is managed, designing and driving the controls that operationalize those standards, and ensuring they remain effective as Stripe's products and the regulatory landscape evolve. Being effective in this role means going deep on both the domain and the data — we don't separate the two.

You will partner closely with Product, Engineering, Data Science, Compliance, Legal, other Risk Strategy functions, and Operations to ensure screening considerations are embedded in every product and market decision. Beyond protecting against risk, you will drive innovation in how Stripe approaches screening — staying ahead of regulatory change and pushing the boundaries of what effective, scalable financial crime risk management looks like at a global payments company.

Responsibilities

• Lead Stripe's global sanctions and AML screening strategy — setting the standards that drive screening control design and infrastructure development, and translating requirements across OFAC, EU, UN, OFSI, and other applicable regimes, PEP screening, and negative news screening into actionable first-line programs and controls
• Own the design and ongoing improvement of financial crime controls, including sanctions screening, PEP screening, negative news screening, and digital asset-related safeguards; continuously improve detection coverage and control performance as Stripe's products and the threat landscape evolve
• Embed screening risk requirements into product and infrastructure roadmaps — ensuring financial crime considerations drive product launches, market expansions, and platform decisions across Product, Engineering, Data Science, Compliance, Legal, and Operations
• Drive screening infrastructure and tooling forward by owning requirements, leading execution, and maintaining effectiveness metrics for screening systems and controls; build with observability by design — ensuring KPIs, KRIs, and monitoring thresholds are defined from inception
• Continuously assess and improve screening controls and systems — identifying gaps, recommending enhancements that strengthen detection effectiveness and anticipate regulatory or ecosystem changes, and leading delivery of those enhancements end-to-end
• Champion a technology-forward approach to financial crime risk management — leveraging AI tools, self-serve data analytics, and model governance best practices to improve how risk is detected, monitored, and managed at Stripe
• Stay informed on industry practices and regulatory developments; represent Stripe's sanctions and AML programs to regulators, bank and network partners, and external auditors

Who You Are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 7+ years of professional experience in Financial Services, Payments, or Fintech, with at least 5 years in a related role (risk, compliance, or product enablement)
• Deep subject matter expertise in global sanctions compliance, including hands-on experience with OFAC, EU sanctions regimes, UN Security Council designations, OFSI, and other major global frameworks
• Demonstrated strong understanding of screening program design and control execution
• Strong AML screening expertise — proven ability to design, implement, and operationalize PEP screening and negative news screening programs in complex, multi-jurisdiction environments
• Proven ability to design, implement, and operationalize financial crime standards and controls in complex, global organizations
• Familiarity with model governance concepts — including model documentation, performance monitoring, and validation — and experience leading or contributing to model governance activities
• Technology-forward mindset — experience leveraging AI tools, automation, and advanced analytics in a risk or compliance context; aligned with Stripe's commitment to integrating AI across all functions
• Demonstrated experience developing risk solutions and working closely with cross-functional teams to translate them into enforcement

Preferred Qualifications

• Experience leading transformative AML, Sanctions, or Transaction Monitoring initiatives, including global screening program design or transformations (e.g., vendor selection, watchlist management, false positive tuning)
• Proficiency with SQL and ability to independently mine and analyze data to develop risk insights and inform strategy
• Experience with crypto or digital asset products and their associated financial crime risk and regulatory considerations
• Advanced degree or professional certifications (e.g., CAMS, CGSS, CFCS) considered a plus

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Enterprise Product team is responsible for bridging the gap between Stripe's core capabilities and the bespoke needs of the world's largest organizations. We are hiring PMs who will be aligned to specific priority industries (e.g., insurance, healthcare, public sector), with each PM acting as the "CEO" of their assigned vertical - identifying high-leverage opportunities, building 0-to-1 products to solve industry-specific blockers, and influencing our global product roadmap. You will be a critical partner to GTM leadership (Sales, Partnerships, Marketing) and a navigator across the broader Product organization. We are looking for high-agency builders who thrive in ambiguity and know how to move mountains through both direct execution and cross-functional influence.

What you’ll do

We're hiring a Product Manager to own Stripe's product strategy and execution across our priority industry verticals, starting with complex, regulated industries like insurance, healthcare and public sector. We are seeking a highly entrepreneurial, data-driven product leader who will define where Stripe plays, build 0-to-1 products to unlock new revenue, and influence Stripe's broader Product organization to meet the unique needs of enterprise customers in your vertical. The products you build will directly shape how the world's largest companies use Stripe - and how Stripe grows within one of its most strategic segments.

Responsibilities

• Own the Industry Product Roadmap: Define and execute the multi-year product strategy for your priority vertical. Translate your "where to play / how to win" thesis into a concrete roadmap - deciding what Stripe builds natively, what we solve through platform extensibility, and where we partner. Own measurable outcomes tied to revenue, adoption, and merchant satisfaction. 
• Ship 0→1 Products: Identify unmet needs through deep customer research, data analysis, and market intelligence. Lead the full product lifecycle for industry-relevant functionality - from problem definition and technical scoping with engineering, through PRD, API and UX design, build, launch, and post-launch iteration. You'll make hands-on trade-off decisions about scope, technical approach, and sequencing with your engineering team. 
• Be a Strategic Partner to GTM and Customers: Work deeply with our largest customers, partners, and GTM teams. Translate "market noise" into clear product signal - shaping feature requirements, and defining the data models and integration patterns that enterprise customers in your vertical need.
• Act as a Force Multiplier Across Stripe's Platform: Influence Stripe's core product teams (Payments, Billing, Connect, and beyond) to ensure their roadmaps reflect the requirements of enterprise customers in your vertical. To do this credibly, you'll need to go deep on Stripe's platform - understanding our APIs, infrastructure constraints, and extensibility model - so you can advocate for changes with technical specificity, not just business cases.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 12+ years of Product Management experience, with a track record of shipping successful products in complex, regulated environments.
• Technical fluency: You don't need to write code, but you should be comfortable reading an API spec, reasoning about system design trade-offs, and holding your own in engineering discussions. You've shipped products where the "how we build it" mattered as much as the "what." 
• Deep customer obsession: A talent for getting close to customers - talking to merchants and partners - and distilling complex pain points into simple, elegant product requirements.
• Analytical rigor: You use data - not just intuition - to prioritize. You're comfortable defining metrics frameworks, digging into usage data, and making quantitative arguments for (or against) product investments. 
• A Master Communicator: Stripe is a writing-heavy culture. You must be able to articulate deep technical and strategic concepts through precise, persuasive prose - your narrative docs should be things of beauty.
• High Agency & Influence: Adept at finding "homes" for initiatives, building consensus across disparate teams, and driving momentum without needing formal authority.
• Entrepreneurial mindset and bias for action: Comfortable with ambiguity, skilled at prioritizing high-impact initiatives, and experienced operating with limited resources to unlock outsized outcomes.

Preferred qualifications

• Direct experience building products in Healthtech, Insurtech, Public Sector or similarly complex, regulated industries.
• Experience building platform, API, or developer-facing products. 
• Experience working closely with Enterprise Sales teams and C-suite stakeholders at Fortune 500 companies.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

What you’ll do

As a Billing Account Executive at Stripe, you will use your sales and product expertise to help drive growth through both existing and new to Stripe customers. You will collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You will be instrumental in leading in depth product discussions with existing and prospective customers – and building and executing against our go to market strategy.

Responsibilities

• Drive revenue to achieve and over perform on target and KPIs
• Lead new sales and upsell conversations of Stripe for existing and prospective customers.
• Drive strategic thought leadership within assigned territory to ensure user success and revenue growth 
• Deeply understand the sales process and competitors for Stripe, including software, hardware and payments.
• Serve as both an internal and customer-facing expert on Stripe, especially for your specialized products.
• Synthesize and relay customer feedback and our findings to inform Stripe’s product roadmap.
• Engage with Product, Marketing and User Operations teams to help amplify our growth trajectory.

Who you are

You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including CEO, CFO, and CTO. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You’re as comfortable working with clients as with internal stakeholders (including executives). You’re excited to become an expert and to share your knowledge. You’re an organized self-starter, an excellent communicator who is highly analytical and has a track record for improving the processes and organizations around you.

Minimum requirements

• 8+ years of sales or prospecting experience at a technology company and a track record of top performance.
• Owning a direct sales quota, with direct sales experience closing new business and/or expansion of existing users.
• A proven ability to build strong collaborative working relationships with business partners. 
• The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment.
• A proven ability to be a self-starter capable of driving business results without significant supervision.
• An enthusiastic “roll up your sleeves” mentality.
• Excellent verbal and written communication skills.
• Strong presentation skills, particularly for in-person meetings with multiple stakeholders. 
• Proven ability to lead complex negotiations involving bespoke commercial agreements. 
• Ability to understand complex technical requirements and craft solutions across multiple stakeholders.
• Excellent verbal and written communication skills.

Preferred qualifications 

• • 5+ years of experience specifically selling financial services or similar software.  
  • Experience in selling billing solutions. 
  • Proven ability to sell in a fast paced environment.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As Commercial Counsel primarily supporting Stripe’s Stablecoin & Crypto team, you will lead complex commercial and contractual negotiations, advise on product launches, and help scale Stripe’s legal and operational infrastructure. You will work closely with Sales, Product Legal, Partnerships, Risk, Tax, Operations, and external counsel to enable safe, compliant, and commercially sound growth of Stripe’s crypto, stablecoin, and wallet offerings.

We are committed to building an inclusive work environment where all Stripes feel welcomed as their authentic selves—inclusive of all genders, sexual orientations, ethnicities, races, education, ages, and other personal characteristics. We work on broadening our internal diversity because we want to be culturally equipped to build products and solutions for our diverse user base.

What you’ll do

Responsibilities

• Support the Sales team, with particular focus on Stripe’s Stablecoin & Crypto team, leading negotiations and advising on a wide range of commercial and legal issues
• Work closely with Product Legal to bring new products and features to market, including drafting service terms and providing contractual, commercial, and user-experience advice for launches
• Be an integral part of the build out of Stripe’s commercial legal infrastructure to enable scalable, efficient operations in line with Stripe’s growth. This includes advising on the contractual integration of services provided by Stripe’s cryptocurrency, stablecoin, and wallet infrastructure acquisitions (including Bridge and Privy), drafting and maintaining agreements and playbooks, and leading or contributing to projects that improve internal processes and operational efficiencies, including by leveraging AI tooling
• Partner with teams across Stripe, including Sales, Partnerships, Operations, Product, Tax, and Risk groups, to align legal solutions with business priorities
• Serve as a proactive and strategic business partner to senior managers and act as a trusted advisor on commercial strategy and risk
• Develop and deliver training, playbooks, and other resources to help the Sales team sell our products confidently and compliantly
• Act as a point of escalation for outside counsel and manage outside counsel relationships when matters require external expertise

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Intellectually curious and a creative problem solver: you relish learning new products and finding creative solutions to complex and evolving legal and commercial problems
• Exceptional drafting skills, with experience in creating services terms or SaaS agreements in addition to deal negotiation drafting
• A self-starter with a bias for action: you are proactive and take ownership to move matters forward
• A clear and concise communicator (written and verbal): you can distill key risks and explain nuanced issues in plain, simple terms for commercial and technical stakeholders
• A natural collaborator: you can guide cross-functional teams toward practical, win-win outcomes
• Familiar with the legal issues and commercial risks arising in connection with hosted data and technology services
• Passionate about technology and able to understand complex business models and product use cases quickly
• A team player willing to do what it takes to contribute to collective success
• Qualified with good standing membership in at least one US state bar with a JD or foreign equivalent
• 6+ years of relevant experience in-house or in a technology practice group at a top law firm

Preferred qualifications

• Direct experience advising on, drafting service terms for, and negotiating transactions involving cryptocurrency, stablecoin, or traditional money-movement products, particularly on a global basis
• Experience in payments or fintech and familiarity with related regulatory frameworks
• Working knowledge of LLM tools and experience in improving legal processes with AI technology
• Prior in-house experience advising high-growth technology companies
• Working knowledge of data protection and privacy regimes such as CCPA, GDPR, and HIPAA

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world’s largest enterprises to the most ambitious startups — use Stripe to accept payments, grow revenue, and unlock new business opportunities. Our mission is to increase the GDP of the internet, and we have an enormous amount of work ahead.

That creates a rare opportunity: to help build economic infrastructure for the internet and do some of the most meaningful work of your career.

About the team

Stripe’s Total Rewards team designs the programs that help us attract, motivate, and reward exceptional people around the world. We partner closely with leaders across People, Finance, and the business to build compensation programs that are competitive, thoughtful, equitable, and built to scale.

This team sits at the center of how Stripe grows. The work is highly strategic, deeply analytical, and essential to ensuring our compensation approach supports both our people and our long-term ambitions.

What you’ll do

As a Compensation Program Manager, you’ll help shape and operate Stripe’s global compensation programs at a critical moment in our growth. You’ll work on some of the company’s most important people systems — from annual compensation planning to program design, tooling, process improvement, and cross-functional enablement.

This is a role for someone who enjoys solving complex problems, working with data at depth, and turning compensation philosophy into programs that are clear, scalable, and impactful. You’ll collaborate across People, Finance, and business teams to ensure Stripe’s compensation programs continue to be a meaningful advantage as we grow globally.

Responsibilities

• Support the planning, execution, and administration of Stripe’s annual compensation cycle for employees globally
• Conduct research and analysis to inform new compensation policies, frameworks, and programs
• Analyze complex datasets, surface actionable insights, and build tools or models that improve quality, scale, and efficiency
• Partner with People Operations to configure and enhance compensation-related business processes, rule plans, compensation packages, and equity programs
• Collaborate with People Programs, Talent Acquisition, People Operations, and Learning & Development to align compensation programs with business goals and talent strategy
• Develop clear communications and enablement materials to help managers and employees understand Stripe’s compensation programs and philosophy
• Continually assess compensation programs to ensure they are competitive, equitable, compliant, scalable, and aligned with the outcomes Stripe is driving as a business

Who you are

We’re looking for someone who meets the minimum qualifications for the role. If that’s you, we encourage you to apply. Preferred qualifications are a plus, not a requirement.

Minimum requirements

• 6+ years of relevant compensation experience, including designing or managing global compensation programs and processes, ideally in a high-growth technology environment
• Strong knowledge of compensation best practices, market trends, and benchmark data; international compensation experience preferred
• Excellent analytical skills, strong attention to detail, and deep expertise in Excel and/or Google Sheets, including building and maintaining complex models
• Ability to communicate clearly and effectively across a range of audiences, including translating complex quantitative insights into practical guidance for leaders and employees
• Strong project management and organizational skills, with the ability to manage multiple high-priority initiatives in a fast-moving environment
• Strong knowledge of Workday

Preferred qualifications

• Experience using AI to build tools, automate manual work, and improve workflow efficiency
• Exposure to equity administration processes in partnership with Equity Management and/or People Operations teams

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company.

What you’ll do

We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. 

The ideal candidate is analytical and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. 

Responsibilities

• Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe’s enterprise customers
• Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction 
• Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights 
• Perform business reviews to align on user priorities, review payments performance metrics, share Stripe product roadmap and provide guidance on how to optimize the value from Stripe
• Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience 
• In coordination with an account team, support book expansion--identifying and surfacing opportunities to ensure customers are successful.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4+ years of experience in a client-facing role in Enterprise relationship management, partnering with large, global, and complex organizations, preferably working with a technical product
• Strong business sense and understanding of underlying drivers and strategy of our user’s businesses
• Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
• Strong analytical skills
• Excellent operating rigor including organizational and time management skills
• Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders
• History of success as a consultant, pre-sales, technical account management, or equivalent
• Proven track record of achieving targets and goals, preferably in a sales setting
• Track record of managing large, complex projects and/or programs
• Has handled difficult customers or situations and can demonstrate resolutions
• Willingness to tackle things on your own
• Ability to navigate data and people to find answers
• A capability to work well with a wide range of people, both internally and externally
• The motivation and flexibility to work well in a high-growth environment where things change quickly

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe’s People Systems Team sits at the intersection of technology and human experience. We are internal consultants who turn ambiguity into scale. Part of the People Solutions org, we partner with Corporate Technology, Finance, the wider People team including Talent and Total Rewards to build a world-class employee experience. We are a "strategy-first, quality- execution-always" team that values technical rigor, nimble problem-solving, and a deep empathy for the Stripes we serve.

What you’ll do

As a Senior People Systems Analyst, you will be a technical anchor for our Workday ecosystem. This role isn't just about maintenance; it’s about architecting the future of our People data. You will own the technical health of our HCM, Compensation and Prism environments, balancing critical KLTO (Keep Lights On) operations with high-impact strategic projects.

Beyond core Workday, you will act as a bridge to our broader tech stack, supporting and optimizing HRIS tools built on top of Workday to ensure a seamless data flow and a unified user experience.

You will play a pivotal role during high-pressure cycles like Annual Total Rewards (ATR), acting as a bridge between complex technical requirements and the urgent needs of our Compensation stakeholders.

Responsibilities

• Architect & Execute: Lead the technical configuration for annual cycles (ATR/Comp Planning), driving technical requirements, implementation, testing, and deployment to ensure a frictionless user experience.
• High-Pressure Stakeholder Management: Serve as the primary technical partner for the Compensation team. You will navigate high-stakes environments with composure, translating urgent business needs into scalable Workday solutions.
• Collaborative Escalation: Actively contribute to our supportive team culture by sharing knowledge and assisting peers. You must demonstrate the judgment to escalate risks and roadblocks timely, ensuring that "pressure" doesn't become "blockage."
• System Subject Matter Expertise: Serve as the primary expert and point-of-contact for day-to-day support of Workday HCM & Compensation, managing business processes, integrations, reporting, and dashboards to ensure consistent, high-quality operations.
• Data Orchestration: Leverage Workday Prism to ingest, transform, and report on high-volume data sets, providing leadership with actionable insights.
• Document Engineering: Design and maintain professional, pixel-perfect compensation and stock statements using BIRT or Workday docs.
• Strategic Roadmapping: Work alongside People Solutions to drive product-led strategic projects from discovery to deployment, ensuring our Workday footprint evolves ahead of Stripe’s growth
• Operational Excellence: Manage KLTO work with high precision, serving as the Tier 3 expert for HCM, Advanced Comp, and Security.
• Compliance & Governance: Maintain a rigorous posture on SOX compliance and Workday security model integrity.
• Stakeholder Diplomacy: Partner with the wider Solutions team and our stakeholders to translate complex business needs into scalable technical requirements, setting clear expectations and managing project timelines. 

Who you are

We are looking for a seasoned systems professional who thrives in high-growth environments with a passion to optimize Workday. We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Experience: 5+ years in HRIS/People Systems, with at least 3+ years of deep configuration experience in the Workday HCM, Reporting, and Advanced Compensation modules, including Merit, Bonus, and Stock impacting compensation review processes.
• Data Discretion: Proven experience working with highly confidential information and supporting critical business operations and processes.
• Communication: Strong interpersonal skills with the ability to set clear expectations with senior stakeholders and the confidence to escalate issues when necessary.
• Technical Tooling: Proven expertise in Workday Prism Analytics, EIB and BIRT (Business Intelligence and Reporting Tools).
• Cycle Leadership: Successful track record leading the technical backend of Annual Comp/Performance cycles in a medium-to-large global enterprise.
• Reporting Mastery: Advanced proficiency in Matrix and Composite reporting; you understand how to tell a story with data.
• Project Ownership: Ability to lead cross-functional projects, navigating ambiguity and high-pressure timelines with a sense of urgency.
• Academic: Bachelor’s degree or equivalent practical experience.

Preferred qualifications

• Certified Expert: Workday certifications in Advanced Compensation or Prism.
• Integrations Knowledge: Understanding of EIBs, Studio, or Core Connectors to support data flow between Workday and third-party vendors.
• Stripe Culture Fit: You are a "low-ego, high-talent" individual who loves adding organization to chaos.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

To advance Stripe’s important mission, we are building a world class Internal Audit (IA) team. Our purpose is to strengthen the organization’s ability to create, protect, and sustain value by providing the board and management with independent, risk-based, and objective assurance, advice, insight, and foresight. We are consumed with the goal of moving as fast as the business, being powered by technology, and increasing the maturity of Stripe’s controls where it matters the most.

Our IA team is responsible for providing objective assurance on the design and operational effectiveness of Stripe’s internal controls and business processes, its compliance with laws and regulations, its risk management framework, and other governance processes. We’re looking for a leader with deep finance, operations, and regulatory compliance audit experience who will help us build and scale a global audit program.

What you’ll do

The MALPB IA Lead will be at the forefront of shaping our audit landscape in one of the most dynamic sectors of banking. In this pivotal role, you will drive the execution of a comprehensive, risk-based internal audit strategy that not only anticipates emerging risks but also aligns seamlessly with our management's vision and regulatory landscape.

As the MALPB IA Lead, you will harness your expertise in governance, risk management, and internal controls to produce invaluable assessments that empower our Board, Audit Committee, and senior leadership to make informed, strategic decisions. This is more than just an auditing position; it's an opportunity to influence the very framework of our operations, protect our organization from unforeseen challenges, and bolster our commitment to excellence and compliance in the rapidly evolving world of merchant acquiring. If you're looking to make a significant impact and elevate your career in an innovative and supportive environment, this is your chance to step into a role where your insights will drive meaningful change and ensure our continued success.

This position can be based in Atlanta, GA (preferred) or New York, NY.

Responsibilities

• Lead and execute a risk-based internal audit strategy that ensures comprehensive, end-to-end audit coverage. This strategy should reflect emerging risks, management priorities, and regulatory obligations.
• Oversee evaluation and testing of governance, risk management, internal controls, compliance, financial reporting, and operational processes to ensure their effectiveness, accuracy, and regulatory compliance.
• Produce objective and timely assessments and reports for the Board, Audit Committee, and senior leadership on issues related to risk management, controls, and governance.
• Serve as the principal Internal Audit liaison to network partners and regulators; prepare and present audit evidence and findings to enhance confidence in our internal oversight processes.
• Clearly communicate complex risks and impacts to senior stakeholders, including the Board, Audit Committee, and regulators (e.g., OCC, state banking agencies).
• Collaborate with stakeholder teams to translate audit findings into durable, structural remediation plans while building and sustaining business relationships to support ongoing audit planning and execution.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
• 8+ years of experience in internal auditing, risk management, or compliance, preferably within the banking or financial services sector.
• Strong experience in risk-based audit planning, execution, and reporting across governance, compliance, financial reporting, and operational controls.
• Professional certification such as CIA, CPA, CAMS, CRCM or similar is required (or active pursuit).
• Strong analytical skills with experience using data analytics and continuous monitoring tools to support audit activities.
• Excellent written and verbal communication skills; ability to present complex issues clearly to non-technical senior stakeholders.
• Proven ability to lead cross-functional remediation efforts and track closure of corrective actions.
• High degree of integrity, independence, and professional skepticism.

Preferred qualifications

• Master’s degree in Accounting, Finance, MBA, or related advanced degree.
• Prior experience in a regulated financial institution or network with complex relationships among network partners.
• Familiarity with regulatory reporting and supervisory expectations for banks and financial services (including OCC and state banking agency landscape).
• Experience with audit management software, automation platforms, and advanced data analytics.
• Demonstrated track record of building continuous audit/monitoring programs.

WHAT YOU’LL DO

Viant is seeking a highly skilled and self-motivated Technical Account Manager to serve as a strategic post-sales thought leader for our most important clients. This role sits at the intersection of technology, measurement, and client strategy, partnering closely with Sales Engineering, Account Management, and product teams to deepen relationships, elevate technical maturity, and accelerate adoption of Viant’s advanced measurement and data solutions. You will play a critical role in scaling strategic accounts post-sale, translating complex technical and measurement capabilities into clear business value, and helping clients fully realize the long-term impact of Viant’s platform.

This role is ideal for someone who thrives as a trusted advisor, enjoys shaping solution strategy, and can influence outcomes across both internal and external stakeholders. The ideal candidate will have a combination of exceptional project management and client service skills, as well as knowledge of the advertising technology landscape. You should have a strong understanding of client service best practices and end-to-end solutions delivery.

THE DAY-TO-DAY

• Serve as a strategic technical thought leader in the post-sale lifecycle, partnering with Account Management to grow adoption, expand use cases, and retain and upsell key accounts.
• Act as a trusted advisor to senior client stakeholders by aligning Viant’s measurement and data solutions to broader business objectives.
• Partner closely with Sales Engineering to ensure continuity of solution strategy from pre-sale handoff through execution and optimization.
• Collaborate with Sales, Business Intelligence, and Operations teams to unblock complex challenges and deliver high-impact solutions for strategic accounts.
• Lead client measurement strategy across Viant Advanced Reporting and third-party measurement solutions to improve insight quality, performance understanding, and ROI.
• Scope and deliver custom reporting solutions that enable advanced analysis, executive-level storytelling, and long-term measurement evolution.
• Develop training materials and documentation to level up internal Sales and Account teams and strengthen post-sale execution.
• Use Google BigQuery SQL to investigate data discrepancies, validate data integrity, and surface actionable insights that inform optimization and decision-making.

GREAT TO HAVE

• 4+ years of experience in Technical Account Management, Account Management, Project Management, Ad Operations, or related roles
• 2+ years experience with Ad Tech platforms such as demand-side platforms (DSPs), data management platforms (DMPs), Customer Data Platform (CDP), and/or clean rooms technology
• Strong understanding of the ad tech ecosystem, including DSPs, ad serving, programmatic buying, onboarding, and measurement
• Ability to clearly articulate complex technical and measurement concepts to both technical and non-technical audiences
• Proficiency in SQL (Google BigQuery preferred) and cloud-based analytics tools
• Strategic mindset with a bias toward action; comfortable operating in ambiguity and influencing without authority

LIFE AT VIANT

Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more. 

#LI-SK1

The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a South East territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

WE’RE HIRING! If you love data and are looking for unlimited growth opportunities, we want to talk with you about joining Further.

Further is a data, cloud, and AI company whose focus is helping companies turn raw data into the right decisions. We have an award winning culture of extraordinary people. Our purpose is to enable people to thrive so that businesses can thrive. We believe that the work you do should matter - it should be meaningful to you professionally and personally, and it should have a positive impact on both you and our clients.  If this sounds exciting to you, let’s chat!

Associate Strategy Director

You'll sit at the intersection of strategy, data, and client impact, shaping the firm's growth, maturing its offerings, and leaving a measurable mark on the clients you serve. This is a leadership role in the organization, and you would not only be a senior SME on client accounts, but be responsible for teaching others how to identify opportunities for strategic growth and impact on client accounts. You will drive business growth, lead strategic client relationships, and mentor the next generation of practitioners, all while applying our Hypothesis-Driven Approach to some of the most complex data and digital challenges our clients face. You will sit in one of our office locations on a hybrid schedule. The team is in office on Tuesdays, Wednesdays and Thursdays. 

What experience should you have:

• 10-15 years of experience in full scale customer journey and data ecosystems, with a track record of designing comprehensive analytics, measurement, and optimization programs.
• Experience developing complex data strategies and leading cross-functional data initiatives at enterprise scale.
• Proven ability to lead client-facing workshops, discovery sessions, and executive presentations, including with net-new prospects.
• Strong change management skills and comfort navigating ambiguity at the senior client level.
• Demonstrated success mentoring teams and driving measurable results on multi-workstream projects.

What you’ll be doing in this role:

• Champion and apply our Hypothesis-Driven Approach across large, complex engagements, communicating it clearly to both internal teams and senior client stakeholders.
• Translate client goals into measurable business outcomes; plan, delegate, and lead team execution while crafting a compelling value narrative for every engagement.
• Lead business development — from pitches and scoping to proposals and pricing — building trusted partnerships that extend and expand client relationships over time.
• Provide strategic direction and mentorship to cross-functional teams, championing the firm's vision, values, and evolving solution offerings.
• Own major client engagements end-to-end: influence decision-making, navigate change management, and communicate the downstream impact of new information or constraints on the client's ecosystem.
• Partner with Client Services and Business Development to pursue new opportunities and shape the direction of ongoing engagements

Our total rewards program is designed for your protection, peace of mind, and overall well-being. In addition to our outstanding basics, we offer a net-zero cost medical option, company contributions to your HSA, fertility support, fully-paid parental leave, a monthly stipend for your lifestyle spending account, and much more.

Apply today or check out all our opportunities!

#LI-Hybrid

Applicants must be currently authorized to work in the United States on a full-time basis. The company does not anticipate providing sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this individual position.

What you’ll do

Pindrop is seeking a Sr. Manager HR Technology & Automation to play a critical role in scaling the infrastructure that supports our global workforce. Reporting to the Senior Director, People Operations, this role serves a key operational leader responsible for the systems, processes, and workflows that power the employee lifecycle.  

This role is ideal for a systems-minded operator who thrives on building scalable, efficient, and high-quality processes. You will own HR technology (UKG Ready), process design, and operational governance - ensuring People Operations runs with accuracy, consistency, and discipline. It will partner closely with Finance, IT, Security, Legal, and functional leaders to ensure People Operations runs smoothly, efficiently, and without error.

You will operate as the right hand to the Senior Director, People Operations, helping translate strategy into operational discipline while ensuring the highest standards of accuracy, automation, and process integrity.

Own HR Technology & Automation (Primary Ownership)

• Serve as the primary owner and subject matter expert for UKG Ready

• Manage system configuration, workflows, and ongoing optimization

• Drive automation across the employee lifecycle to improve efficiency and accuracy

• Partner with IT and Security on integrations, system governance, and access controls

• Ensure data integrity, reporting accuracy, and scalable system design

• Build and maintain dashboards and reporting for People Operations and Leadership

• Establish system standards, governance and best practices across the team

• Partner with vendors and internal teams to continuously improve HR technology capabilities

Design & Govern Employee Lifecycle Processes 

• Own the design, standardization, and continuous improvement of global onboarding, offboarding, and lifecycle workflow processes for employees and contractors 

• Ensure processes are scalable, well-documented, and consistently executed across the organization

• Identify friction points in the employee process experience and implement operational improvements

• Partner with functional experts that lead day-to-day execution to implement and refine processes

• Partner with Human Resources Business Partners and leadership to ensure operational processes support business needs

Enable Payroll & Benefits Operations

• Partner closely with with the Payroll & Benefits Manager to ensure:

• Accurate and timely data flow into payroll and benefits systems

• Strong document and internal controls

• Support annual renewals, vendor negotiations and plan design improvements

• Provide additional support for critical issues when needed

• Partner with Finance and leadership on cost transparency and vendor performance

Act as a Key Operational Leader

• Establish and enforce process standards across the team, in partnership with functional owners

• Provide day-to-day operational leadership and guidance across the team

• Act as an escalation point for systems and process-related issues

• Proactively identify operational risks and resolve issues before they escalate

• Support company initiatives requiring People Operations execution

Who you are

• You are a systems-minded operator who thrives on building processes that are clean, scalable, and efficient.

• You take pride in precision and accuracy, and you hold yourself to an exceptionally high bar when it comes to operational quality.

• You are detail-obsessed and take pride in delivering work that is clean and reliable.

• You are equally comfortable working independently and partnering across teams to solve problems and improve systems.

• You enjoy identifying opportunities to improve how things work and have the initiative to implement those improvements.

• You operate with a strong sense of ownership and accountability and are energized by the opportunity to help build a world-class People Operations function.

Your skill-set

Required

• 2+ years of hands-on experience working in UKG Ready (required)
• 7+ years of experience in People Operations, HR Operations, or HR Technology roles
• Strong experience managing HR systems and automation workflows
• Proven track record of improving processes and scaling operations 
• Strong attention to detail and commitment to operational accuracy
• HR compliance requirements, including employee lifecycle documentation, and adherence to federal, state regulations
• Experience partnering cross-functionally with Finance, IT, Security, or Legal

Preferred

• Experience in high-growth technology or SaaS environments
• Experience building dashboards, reporting, or analytics within HR systems
• Experience managing HR technology vendors or integrations
• HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP)
• Candidates residing in Atlanta are preferred; not required.  

What’s in it for you

• An opportunity to shape and scale the operational backbone of a growing organization with direct impact on how People Operations supports the business.

This position will be posted for 30 days after 4.14.26

About the Company:

Stable Kernel is a technology services firm and custom software developer building scalable software solutions for cutting-edge, innovative enterprises to move their business forward. We are headquartered in Atlanta, GA.

We’re a privately held, Great Place to Work Certified Company™ with a multi-award-winning culture and an impressive 10-plus-year trajectory of sustainable growth. At Stable Kernel, we support our employees in ways that help them do some of the best work of their lives.

About the Role:

As a Senior Design Engineer, you'll occupy the space where design systems, front-end architecture, and AI-augmented workflows converge. You bring an engineering background that shapes how you design—not just what you produce—and your decisions account for implementation tradeoffs before a handoff ever happens.

We're looking for someone who thinks in systems first, operates confidently across levels of abstraction, and is already using AI tooling as a real part of how they work. You're not waiting to see where things are headed, you're already there, refining the workflow as you go.

Core Responsibilities Include:

• Technical Impact: 
  • Designing and engineering component libraries and design systems where token architecture, file structure, and component behavior map directly to what engineering builds and ships.
  • Owning the Figma layer of the system: variables, component architecture, auto layout, and documentation structured for real developer handoff — not just visual reference.
  • Integrating AI-assisted tooling (Claude Code, Figma MCP, agentic workflows) into design and delivery processes, actively improving how the team works rather than experimenting in isolation.
  • Identifying and communicating implementation tradeoffs at the design stage, so engineering receives decisions that have already accounted for feasibility, performance, and maintainability.
  • Moving fluidly between product architecture conversations and single-interaction design decisions, keeping both levels coherent within the same engagement.
• Business Alignment: 
  • Partnering with product design and engineering leadership to align system-level design decisions with long-term product architecture, reducing downstream technical debt.
  • Contributing to project estimation and scoping with a realistic model of design-to-engineering effort, including the cost of ambiguity in component specs, handoff gaps, and design system divergence.
  • Bringing a clear point of view on what AI tooling means for how design teams are structured, how work is scoped, and how value is delivered to clients.
• Interacting with Others: 
  • Serving as the connective tissue between design and engineering teams, facilitating shared understanding of constraints, conventions, and system decisions.
  • Mentoring product designers on systems thinking, Figma architecture, and engineering-informed design, translating technical depth into accessible guidance.
  • Communicating system decisions and tradeoffs clearly to non-technical stakeholders, framing complexity in terms of user and business outcomes.
• Autonomy & Ambiguity: 
  • Taking ownership of design system strategy and component library decisions, driving toward coherence even when project pressures push toward one-offs.
  • Navigating fast-moving AI tooling with a grounded and critical perspective — knowing when to adopt, when to adapt, and when to hold the line on craft.
• Problem-Solving:
  • Proactively identifying where design and engineering are drifting apart and proposing structural fixes—in the system, the process, or the handoff—before they become delivery problems.
  • Recognizing when a design decision has downstream engineering implications and raising it early, rather than leaving it to be discovered in implementation.
• Leadership:
  • Advancing the team's collective understanding of AI's role in design practice, not as a novelty, but as a genuine shift in how designers think, collaborate, and ship.
  • Advocating for systems-first design culture, helping the broader design practice build habits and tooling that scale beyond individual projects.

Intimate, Working Familiarity With:

• Figma at an advanced level: variables, component architecture, design tokens, file organization that mirrors engineering structure, and developer handoff tooling.
• Design token systems and their relationship to front-end implementation (CSS custom properties, style dictionaries, multi-platform theming).
• AI-assisted design and development tools in active use: Claude Code, Figma MCP, agentic workflow tooling.
• Front-end development fundamentals: HTML, CSS, and at a minimum a working literacy in a component-based framework (React, React Native, Flutter, or equivalent).
• Collaboration with engineering teams in an agile delivery environment, including experience contributing to or reviewing component libraries in code.
• Accessibility standards as a system-level concern, not a checklist applied at the end.

General Requirements:

• 5+ years of experience spanning product design and front-end engineering, with a portfolio that demonstrates both.
• Demonstrable experience building or maintaining design systems at scale, with evidence of how the system connects to engineering output.
• Degree in design, computer science, or a related field, or equivalent demonstrated experience.

Nice to Haves:

• Experience contributing to open-source design systems or component libraries.
• Familiarity with tokens-as-code tooling: Style Dictionary, Theo, or equivalent.
• Background in retail, e-commerce, loyalty, or other high-complexity consumer product contexts.
• Experience with motion design defined at the system level (easing curves, duration scales, transition tokens).

A Bit More Info:

Minimum Base Rate: $65 per hour

This is a contract position.

Stable Kernel operates a People Before Place Hybrid model, allowing most employees to choose where they can do their best work most days.

Minimal travel is associated with this role.

*Note – We are not sponsoring employment visas at this time. If you are currently in possession of an employment visa, it will need to be effective for at least 3 years from the date of your application for your candidacy for employment to be considered.

Stable Kernel’s culture is inclusive and expansive. We celebrate diversity in its many glorious forms and do not discriminate based on race, religion, color, national origin, gender role orientation, sexual orientation, age, marital status, veteran status, or disability status.

However, we will discriminate against those unwilling to comply with the practice of our company values:

• we work with integrity always
• we respect our work and each other
• we are dedicated to life-long learning and sharing
• we stay hungry for new challenges

If you are like-minded in this regard, we hope you will apply. We look forward to meeting you.

ABOUT US – MOMENTUM WORLDWIDE
Momentum is an agency of doers. We make the industry’s most disruptive, entertaining, shareable, unforgettable experiences for our clients and their fans. We do it by bringing people closer to what they love, in original and unexpected ways. Whether it’s a physical activation, a virtual experience, or a piece of unique branded content, it’s all part of what we call the Total Brand Experience — ideas that solve business challenges, through best-in-class Consulting, Strategy, Analytics, Experience Design, and Production. 

We want you to help brands do amazing, unprecedented, wild things, creating experiences that people never forget.

WHAT CAN YOU EXPECT FROM MOMENTUM

At Momentum, we expect our employees to embody our values!
Our Core Values of Be One, Do Great Work, Have Fun, Give Back and Grow empower an environment where we challenge ourselves professionally and encourage each other personally.

At Momentum, we make our differences matter!
Who we are matters.  We choose to hire diverse voices from all walks of life.  We choose to make our culture one where everyone can be their authentic self and speak in their voice. We choose to give each other permission to get things wrong, so we can learn to make them right.  We choose to celebrate the bravery of our peers and we choose to be collectively responsible.

At Momentum, we make our actions matter!
Making it matter means always choosing the sustainable option. It means designing waste out from the start.  It means working with the right materials. Sourcing locally, innovating off-the-shelf solutions and reusing and repurposing. It means powering smarter. Travelling less. And only working with vendors who do the same. Make it matter means becoming the first experiential agency in the world to receive 2 ISO certifications.

At Momentum, we make our people matter!
We choose to make your workplace part of your wellbeing. We choose a hybrid work model. We choose no meeting Fridays. We choose to let ourselves take as much Time Well Taken (vacation) as we need. We choose education programs that help our people develop professionally and personally. We choose tuition reimbursement. We choose to match your 401K. We choose to make your financial wellbeing our priority. We choose to make our people’s lives matter.

WHAT ARE WE LOOKING FOR
This is estimated to last until January 2024 based upon business needs.
The A/P Specialist is responsible for reviewing and processing a variety of client and overhead payables and charges, including vendor invoices, expense reports, credit card statements and internal charges. This position needs to be knowledgeable of general ledger accounts, job accounting/material codes and the correct usage of each. Needs to possess the ability to think out-side the box and be able to manage processes. Must know and understand company and client policies in order to be able to audit all payables against policy, review all items for accuracy and reasonableness, and question anything that appears to be incorrect.

HERE’S WHAT YOU’LL DO (RESPONSIBILITIES)

• Process vendor invoices and determine whether appropriate authorization and coding exists. Ensure that all data is saved as needed.
• Monitor the AP email inboxes and manage invoices timely.
• Ensure company policy is being followed for expense reports, travel credit cards, pre-paid card program and procurement cards.
• Identify any items that violate policy or appear incorrect and bring them to the attention of accounting management.
• Enforce the use of P.O.s in accordance with company procurement policy. Train or guide associates with P.O. entry or processes as needed.
• Send emails with vendor invoices/supporting documents out for approval, following the approval authorization table. Request and enforce return of approvals within 48 hours and follow-up on approvals not received.
• Reconcile monthly statements from vendors. Communicate with vendors regarding missing invoices or disputed charges as necessary.
• Process a variety of multi-job logs (i.e delivery bills, in-house studio charges).
• Provide information to the General Ledger group for monthly accruals.
• Be aware of sales and use tax laws in states Momentum does business in, apply appropriate use tax to vendor invoices as necessary.
• Coordinate with corporate shared services (in Omaha) for vendor set-up and maintenance, check processing and special handling as necessary
• Supporting Momentum’s Values
• All other duties as assigned

HERE’S WHAT WE’RE LOOKING FOR (QUALIFICATIONS & REQUIREMENTS)

• 2 plus years of A/P experience required.
• Exceptional communication skills and training ability necessary
• Ability to use Microsoft Office Suite programs including Outlook, Excel and Word.
• Knowledge of computer systems.
• Data processing skills.
• Degree preferred.
• Self starter who has a take-charge mentality.
• Ability to solve problems and deal with all levels of employees

MOMENTUM BENEFITS

• Time Well Taken (our flexible benefits plan that allows you take the time you need)
• Hybrid Work model – ability to work from home or in office
• Holidays and Winter Break (agency closes between Christmas and New Years holidays)
• No meeting Fridays
• Curated DE&I programs and initiatives
• Medical, Dental and Vision plans
• Short- and Long-term disability
• 401(K) with company match
• EAP – Employee Assistance Plan
• Tuition Reimbursement
• Work from Home stipend
• Referral bonuses
• Training and development opportunities
• Flexible Spending Account
• Health Saving Accounts

At Momentum Worldwide, we value diversity and the uniqueness of all people. We thrive in an inclusive environment, and we recruit, hire and promote without regard to race, gender, age, color, gender identity, gender expression, sexual orientation, ethnic or national origin, citizenship, religion, sexual preference, military or veteran status, marital status, family status, physical or mental disability – or any other legally protected categories as set forth in the applicable state, federal or local laws. This policy applies to all aspects of employment including training, compensation, benefits and all other privileges of employment.

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

*This role is open to applicants in Atlanta, Chicago, & St. Louis.* 

ABOUT US – MOMENTUM WORLDWIDE 
Momentum is an agency of doers. We make the industry’s most disruptive, entertaining, shareable, unforgettable experiences for our clients and their fans. We do it by bringing people closer to what they love, in original and unexpected ways. Whether it’s a physical activation, a virtual experience, or a piece of unique branded content, it’s all part of what we call the Total Brand Experience — ideas that solve business challenges, through best-in-class Consulting, Strategy, Analytics, Experience Design, and Production. 

We want you to help brands do amazing, unprecedented, wild things, creating experiences that people never forget.

WHAT CAN YOU EXPECT FROM MOMENTUM

At Momentum, we expect our employees to embody our values!
Our Core Values of Be One, Do Great Work, Have Fun, Give Back and Grow empower an environment where we challenge ourselves professionally and encourage each other personally.

At Momentum, we make our differences matter!
Who we are matters.  We choose to hire diverse voices from all walks of life.  We choose to make our culture one where everyone can be their authentic self and speak in their voice. We choose to give each other permission to get things wrong, so we can learn to make them right.  We choose to celebrate the bravery of our peers and we choose to be collectively responsible.

At Momentum, we make our actions matter!
Making it matter means always choosing the sustainable option. It means designing waste out from the start.  It means working with the right materials. Sourcing locally, innovating off-the-shelf solutions and reusing and repurposing. It means powering smarter. Travelling less. And only working with vendors who do the same. Make it matter means becoming the first experiential agency in the world to receive 2 ISO certifications.

At Momentum, we make our people matter!
We choose to make your workplace part of your wellbeing. We choose a hybrid work model. We choose no meeting Fridays. We choose to let ourselves take as much Time Well Taken (vacation) as we need. We choose education programs that help our people develop professionally and personally. We choose tuition reimbursement. We choose to match your 401K. We choose to make your financial wellbeing our priority. We choose to make our people’s lives matter.

WHAT WE ARE LOOKING FOR
Associate Finance Analyst is responsible for the overall financial management for our client portfolio, their commercial agreement, reporting and general day-to-day activities. The Analyst supports the finance team and business leads for all financial deliverables to clients, including reporting, reconciliations and staff plan pricing / reviews. The Analyst works closely to ensure financial elements of the client relationship are communicated, tracked, monitored and managed. The role of the Associate Finance Analyst requires strong attention to detail, is approachable and solution-oriented when presented with problems / issues by staff and team, breaks down problems and issues into critical parts which can be resolved.

HERE’S WHAT YOU’LL DO (RESPONSIBILITIES)

• Support the Client Finance team to monitor the financial health of assigned client accounts
• Run reports for month-end close, primarily related to revenue recognition
• Review staff plans and program estimates to ensure accuracy and compliance with Momentum and client policies
• Track outstanding and approved program estimates
• Run budget and forecast reports to monitor project burn for both fee and pass through costs
• Support client budget reporting requirements, audit requests, and data collection
• Review expense write-offs and advise Client Finance Manager/Director of expenditures
• Manage cash flow while reviewing vendor payment requests
• Collect commentary on uncollected and past due invoices
• Facilitate communication with domestic and international offices for intercompany transactions and aid in processing documentation
• Review employee reimbursable expenses that require finance approval (i.e. non-billable expenses, expenses missing receipts)
• Review and approve travel requests from Momentum employees
• Maintain files, contracts and other relevant documentation for the Finance team
• Run ad hoc financial queries
• Supporting Momentum’s values
• All other duties as assigned
  
  

HERE’S WHAT WE’RE LOOKING FOR (QUALIFICATIONS & REQUIREMENTS)

• Bachelor’s Degree in Finance or Accounting
• Possess analytical rigor and be detail oriented
• Focused on strong/clear communication across all company departments
• Experience with SAP, not necessary but a plus

MOMENTUM BENEFITS

• Time Well Taken (our flexible benefits plan that allows you take the time you need)
• Hybrid Work model – ability to work from home or in office
• Holidays and Winter Break (agency closes between Christmas and New Years holidays)
• Curated DE&I programs and initiatives
• Medical, Dental and Vision plans
• Short- and Long-term disability
• 401(K) with company match
• EAP – Employee Assistance Plan
• Tuition Reimbursement
• Work from Home stipend
• Referral bonuses
• Training and development opportunities
• Flexible Spending Account
• Health Saving Accounts

At Momentum Worldwide, we value diversity and the uniqueness of all people. We thrive in an inclusive environment, and we recruit, hire and promote without regard to race, gender, age, color, gender identity, gender expression, sexual orientation, ethnic or national origin, citizenship, religion, sexual preference, military or veteran status, marital status, family status, physical or mental disability – or any other legally protected categories as set forth in the applicable state, federal or local laws. This policy applies to all aspects of employment including training, compensation, benefits and all other privileges of employment.

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

WHAT ARE WE LOOKING FOR 
We are looking for a dynamic teammate that is passionate about helping athletes perform at their best! This role will be the conduit for the POWERADE and BodyArmor brands to the system and their partners through managing the elite collegiate and professional partnerships, as well as a team of industry experts in athletic training, nutrition, and strength/conditioning. The ideal candidate has experience in collegiate or professional sports team as an athletic trainer and/or sports nutritionist.  

 
HERE’S WHAT YOU’LL DO (RESPONSIBILITIES) 

• Provide support to regional BASN College & University Teams, high schools and Bottler Partners 

• Develop and deliver best-in-class service for all contracted properties in region through strong communication and relationship building 

• Assist with operational logistics with partners and governing bodies (NCAA, US Soccer, etc.) 

• Maintain knowledge equipment ordering process, as well as sell-in and train partners on usage 

• Proactively and credibly deliver POWERADE & BASN product message across entire product portfolio and address efficacy claims 

• Actively develop and relay product and equipment innovation ideas and future thinking to the Sideline Manager and POWERADE & BASN Teams utilizing feedback from sports partners 

• Look opportunistically beyond the training room to build relationships 

• Assist with forecasting and demand of future needs based on partner feedback 

• Act as a subject matter expert on all POWERADE & BASN producst innovations 

• Regional NATA and national professional organization representative 

• Develop and maintain rapport with clients, partner agencies and sponsorship partners, troubleshooting conflicts as they arise 

• Provide oversight to sports partners for summer camp program on a case-by-case basis 

• Ensure product placement to ensure high BASN visibility at partner events 

• Support Momentum’s values 

• All other duties as assigned 

  
HERE’S WHAT WE’RE LOOKING FOR (QUALIFICATIONS & REQUIREMENTS) 

• Bachelor’s degree required in related field 

• 2+ years of relevant experience with high school, collegiate or professional team as an athletic trainer and/or sports nutritionist. 

• Hydration category experience required 

• Highly organized as well as ability to be highly flexible and problem solve in a fast-paced atmosphere 

• Proactive self-starter, able to identify projects and tasks, and see them through execution 

• Organized with the ability to multi-task, prioritize, and manage time efficiently between partners and projects 

• Self-motivated, enthusiastic, resourceful 

• Polished, professional demeanor, team player 

• Able to problem solve, seek alternative solutions, and propose innovative ideas 

• Travel is required 

 
ABOUT US – MOMENTUM WORLDWIDE  
Momentum is an agency of doers. We make the industry’s most disruptive, entertaining, shareable, unforgettable experiences for our clients and their fans. We do it by bringing people closer to what they love, in original and unexpected ways. Whether it’s a physical activation, a virtual experience, or a piece of unique branded content, it’s all part of what we call the Total Brand Experience — ideas that solve business challenges, through best-in-class Consulting, Strategy, Analytics, Experience Design, and Production. 
 
We want you to help brands do amazing, unprecedented, wild things, creating experiences that people never forget. 
 
WHAT CAN YOU EXPECT FROM MOMENTUM 

At Momentum, we expect our employees to embody our values! 
Our Core Values of Be One, Do Great Work, Have Fun, Give Back and Grow empower an environment where we challenge ourselves professionally and encourage each other personally. 
 
At Momentum, we make our differences matter! 
Who we are matters.  We choose to hire voices from all walks of life.  We choose to make our culture one where everyone can be their authentic self and speak in their voice. We choose to give each other permission to get things wrong, so we can learn to make them right.  We choose to celebrate the bravery of our peers and we choose to be collectively responsible. 
 
At Momentum, we make our actions matter! 
Making it matter means always choosing the sustainable option. It means designing waste out from the start.  It means working with the right materials. Sourcing locally, innovating off-the-shelf solutions and reusing and repurposing. It means powering smarter. Traveling less. And only working with vendors who do the same. Make it matter means becoming the first experiential agency in the world to receive 2 ISO certifications. 
 
 
At Momentum Worldwide, we value diversity and the uniqueness of all people. We thrive in an inclusive environment, and we recruit, hire and promote without regard to race, gender, age, color, gender identity, gender expression, sexual orientation, ethnic or national origin, citizenship, religion, sexual preference, military or veteran status, marital status, family status, physical or mental disability – or any other legally protected categories as set forth in the applicable state, federal or local laws. This policy applies to all aspects of employment including training, compensation, benefits and all other privileges of employment. 

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered. 

#LI-KD  #LI-HYBRID

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Strategic Customer Success Manager

The Role

As a Strategic Customer Success Manager, you are a trusted technical and business advisor helping our most significant strategic accounts navigate their long-term roadmaps on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a book of G2000 business, acting as a strategic partner to C-suite and technical leaders to align MongoDB’s capabilities with their multi-year IT transformations. You’ll drive customer retention, proactive consumption, and executive-level advocacy. You’ll build deep relationships with CIO/CTO personas, understand the nuances of complex market challenges, and orchestrate global resources to deliver transformative business value where your customers need it most.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate complex consumption risks by combining technical goals with success metrics and advising on sophisticated architectural strategies. Deliver optimal solutions for significant strategic accounts, accelerating time-to-value and guiding customers to achieve high-stakes business goals through their MongoDB roadmap.
• Conduct comprehensive customer business reviews for complex accounts, analyzing technical health and operational performance while translating insights into strategic value-based outcomes. Partner with C-suite and technical leaders to align on objectives and champion alignment of joint roadmaps that foster significant database growth.

Account & Portfolio Management

• Lead the cross-functional development of comprehensive account programs, outlining key deliverables and resource allocations that drive customer maturity and global revenue realization. Proactively manage a portfolio of the company’s most significant strategic accounts, developing and executing high-impact strategies to maximize value realization, executive advocacy, and long-term success.
• Track and report progress against strategic outcomes, provide high-precision forecasting for high-value portfolios to senior leadership, and identify data patterns to drive growth and support presales expansion.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Use AI-driven innovation to scale best practices globally, transform consumption patterns, and create advanced technical solutions for strategic accounts.

Internal Collaboration & Customer Advocacy

• Serve as the strategic voice of the customer within MongoDB, leveraging insights from complex environments and unique use cases to directly influence the product roadmap and coordinate cross-functional execution.
• Connect customers with the right internal resources, including high-level Marketing programs and Executive Sponsor alignment, while leading collaborative learning sessions to ensure MongoDB maximizes value for our most significant accounts.
• Orchestrate complex cross-functional initiatives, such as global migrations and modernization factories, by directing dedicated account teams to enable consumption growth.

What You Will Bring

• Relevant Experience: 9 to 12+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 6+ years experience being accountable for customer health and revenue realization for a defined book of strategic G2000 business.
• Communication: Excellent verbal and written skills with the proven ability to influence technical and business outcomes at the C-suite level without direct authority.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 426140

Company Overview 

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.   

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.    

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.   

Regional Manager

The Regional Manager is responsible for overseeing the entire operations of a housing community portfolio. As a Regional Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an offsite leader, you will supervise all aspects of the property and staff to ensure compliance with Asset’s company policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

Personnel Management

• Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
• Ensure effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR and terminate appropriately when necessary
• Prepare request for a salary increase for Community Manager and assist with other team members if necessary; sign off on all requests from the site
• Ensure all counseling statements, written evaluations, and salary requests are provided for review to the Regional & Senior Vice President and delivered to the Human Resource department
• Approve all timesheets and ensure hours indicated are correct, vacation and sick time reported, and signatures available
• Deal effectively and consistently with performance problems; document adequately, communicate with Regional & Senior Vice President and HR and terminate appropriately when necessary
• Promote harmony and quality job performance of staff through support and effective leadership
• Ensure staff compliance and consistency with Company policies and procedures

Financial Management

• Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments
• Develop yearly operating budgets/forecasts
• Provide monthly written evaluation of income and expense line items that are significantly over budget
• Provide Capital improvement suggestions for the future of the site
• Monitor all proposals and contracts for large projects at sites and check work in progress
• Monitor & maintain the timely receipt and reconciliation of deposits, rent collections, and charges to ensure submitted on a timely basis
• Monitor & approve the timely receipt, reconciliation, and coding of all vendor invoices
• Ensure property closeout is completed on time and ownership financial reports are accurate

Strategic Leasing Management

• Develop yearly marketing plan and utilize marketing strategies & systems
• Provide marketing strategy to generate rentals or for rent increases
• Ensure staff leasing techniques are effective in obtaining closure, follow up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.) 
• Effectively show, lease, and move in prospective residents

Administrative & Maintenance Management

• Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis
• Assist with the emergency team for the property; ensures proper response and handling of all property emergencies with staff, residents, buildings, etc. within company guidelines to minimize liability
• Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
• Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
• Plan for and utilize property resources, equipment and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)
• Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make-ready and work orders are completed)

Travel

• This position entails travel, estimated at 25-50% of work time annually. Travel may be required for property visits, conferences, training sessions, or other business-related activities.

Education & Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or four years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience 
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred 
• Ability to understand and perform all on-site software functions; basic computer skills required 
• Must have basic knowledge of Fair Housing Laws and OSHA requirements 

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.

EquipmentShare is Hiring a Territory Account Manager (Pump, Power & HVAC)

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Territory Account Manager at our Advanced Solutions rental facility in Atlanta, GA and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. Territory Account Managers will be responsible for expanding our existing customer base by building relationships with contractors and construction company principals. Advanced Solutions branches offer equipment rentals within climate control, compressed air, fluid solutions, power solutions and more.

Pay: $150,000 - $600,000 Total Compensation ($40,000 base salary + Uncapped commission with no market restrictions)

Primary Responsibilities

• Territory management of a geographical area. Responsible for the full sales strategy execution from market analysis, sales forecasting, pipeline management and revenue growth, through contract negotiation and customer retention.

• Quickly respond to inbound leads and requests. Familiar with Customer Relationship Management (CRM) systems.

• New business development and Client acquisition/Account development. Expand our existing customer base by building relationships with contractors and construction company principals. Tell them about the numerous ways EquipmentShare can help save them money, make more money and operate more efficiently. In other words, educate them on how EquipmentShare solves their problems!

• Maintain and nurture existing customer relationships to ensure our customers are 100 percent satisfied with the level of service and support they receive from EquipmentShare. Keep them up-­to­-date about new or additional ways in which EquipmentShare can help improve their business with our comprehensive jobsite solutions..

• Promptly respond to and resolve customer inquiries, requests, complaints or other communications. Conducts sales presentations to prospective and existing customers.

• Develop new sales strategies and techniques to increase our market share and improve our customer experience.

• Manages and supports job site activities and projects with remote and on site involvement.
• Assists with Equipment rental, sales, and service when needed by customers on-site.

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply

• Competitive compensation: Base salary plus uncapped commission

• Commission guarantee period while building book of business

• Company provided truck or Vehicle allowance ($800/mo)

• Company provided cell phone or phone stipend

• Relocation assistance (discretionary)

• Full medical, dental, and vision coverage for full-time employees

• 401(k) and company match

• Generous PTO + paid holidays

• Gym membership stipend + wellness programs (earn PTO and prizes!)

• Company events, food truck nights, and monthly team dinners

• 16 hours of paid volunteer time per year — give back to the community you call home

• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• First and foremost, we’re looking for someone who’s tenacious and innovative and possesses superior outside sales experience and skills with a proven sales track record

• Pump, Power & HVAC (power generation, fluid solutions, heating & cooling solutions) Equipment or Industry knowledge (rental or construction) with experience in B2B  is sales preferred, but not required (if you’re a born salesperson, we’ll train you on what you need to know and how to win more business)

• Must be able to lift, carry, and place objects weighing up to 50 pounds without assistance.

• You have strong interpersonal and problem-solving skills

• You have the technical aptitude to adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services

• You’re competitive, self-motivated and results driven, but thrive in a team-oriented environment

• Ability to manage strategic and national accounts

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Build the Future with Us — EquipmentShare is Hiring a Territory Account Manager

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Territory Account Manager at our rental facility in Atlanta, GA, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. Territory Account Managers will be responsible for expanding our existing customer base by building relationships with contractors and construction company principals. Core Solutions branches offer construction equipment rentals including aerial equipment, earth moving equipment, material handling equipment and more.  

Pay: $150,000 - $600,000 Total Compensation ($24,000 base salary + Uncapped commission with no market restrictions)

Primary Responsibilities

• Territory management of a geographical area. Responsible for the full sales strategy execution from market analysis, sales forecasting, pipeline management and revenue growth, through contract negotiation and customer retention.

• Quickly respond to inbound leads and requests. Familiar with Customer Relationship Management (CRM) systems.

• New business development and Client acquisition/Account development. Expand our existing customer base by building relationships with contractors and construction company principals. Tell them about the numerous ways EquipmentShare can help save them money, make more money and operate more efficiently. In other words, educate them on how EquipmentShare solves their problems!

• Maintain and nurture existing customer relationships to ensure our customers are 100 percent satisfied with the level of service and support they receive from EquipmentShare. Keep them up-­to­-date about new or additional ways in which EquipmentShare can help improve their business with our comprehensive jobsite solutions.

• Promptly respond to and resolve customer inquiries, requests, complaints or other communications. Conducts sales presentations to prospective and existing customers.

• Develop new sales strategies and techniques to increase our market share and improve our customer experience.

• Manages and supports job site activities and projects with remote and on site involvement.
• Assists with Equipment rental, sales, and service when needed by customers on-site.

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply

• Competitive compensation: Base salary plus uncapped commission

• Commission guarantee period while building book of business

• Company provided truck or Vehicle allowance ($800/mo)

• Company provided cell phone or phone stipend

• Relocation assistance (discretionary)

• Full medical, dental, and vision coverage for full-time employees

• 401(k) and company match

• Generous PTO + paid holidays

• Gym membership stipend + wellness programs (earn PTO and prizes!)

• Company events, food truck nights, and monthly team dinners

• 16 hours of paid volunteer time per year — give back to the community you call home

• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• First and foremost, we’re looking for someone who’s tenacious and innovative and possesses superior outside sales experience and skills with a proven sales track record

• Must be able to lift, carry, and place objects weighing up to 50 pounds without assistance.

• Heavy Construction Equipment or Industry knowledge (rental or construction) with experience in B2B  is sales preferred, but not required (if you’re a born salesperson, we’ll train you on what you need to know and how to win more business)

• You have strong interpersonal and problem-solving skills

• You have the technical aptitude to adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services

• You’re competitive, self-motivated and results driven, but thrive in a team-oriented environment

• Ability to manage strategic and national accounts

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

PrizePicks is seeking a strategic and execution-oriented Chief Communications Officer to lead our internal and external communications strategy. Reporting directly to the CEO, the CCO will shape how PrizePicks is understood by employees, players, regulators, media, partners, and the broader public. This leader will ensure the world knows that PrizePicks is a fast-growing, innovative, responsible, and consumer-first entertainment company.

What you’ll own:

• Corporate Narrative & Brand Positioning: Develop and refine the corporate story and ensure consistent messaging across all channels. 
• Media & Public Relations: Build a world-class PR function and elevate executive visibility.
• Internal Communications & Culture: Align employees around company priorities and support change management. 
• Crisis & Reputation Management: Lead crisis communications planning and response.
• Government & Regulatory Messaging: Partner with Legal/Public Affairs to ensure consistent compliance messaging. 

What success looks like:

• PrizePicks is recognized as a premier consumer entertainment brand.
• Share of voice and media sentiment improve year-over-year.
• Strong internal alignment on strategy and performance.

What you bring:

• 15+ years of progressive communications leadership experience.
• Experience scaling communications at a high-growth consumer, tech, gaming, or entertainment company. 
• Strong understanding of regulated industries preferred.
• Proven crisis management experience.
• Exceptional executive presence and board-level influence.

Where you’ll live:

• This is a hybrid position based at our PrizePicks headquarters in Atlanta, GA. #LI-Hybrid

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. 

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.

As an ideal candidate, you will have:

• 8+ years of pre-sales experience with enterprise software and technical aptitude
• Working knowledge and ability to code with one  or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) 
• Experience with scalable and highly available distributed systems 
• 2+ years of software development experience
• Excellent presentation and communication skills 
• The ability to travel up to 50%
• A Bachelor’s degree or equivalent work experience
• Professional proficiency in speaking and writing Portuguese and English 
• Professional proficiency in speaking and writing Spanish is highly preferred

As an ideal candidate, you may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data modelling
• Knowledge of modern technologies - their function and integration requirements - e.g. Spark, cloud storage/streaming, API mgmt, Kafka, serverless.
• A cloud provider certification
• A MongoDB Certification 

What you do at MongoDB:

• You work with our advisory consulting partners on reference architectures, patterns, and AI blueprints for making the best use of MongoDB 
• You confidently articulate the business value of MongoDB solutions and bridge this to technical value
• You partner with our account teams to help ensure success in accounts ranging from small startups to large enterprises 
• You align to support sales with activities such as technical discovery, demos, proof of value, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel
• You translate technical concepts and patterns into business benefits for management and executives 
• You act as a liaison, gathering feedback from the field to relay back to the Product Management team
• You will have the opportunity to help drive demand through participation in both industry-known trade-shows as well account-based marketing events
• You demonstrate resilience and sound judgment in dealing with business challenges
• You have an ability to drive customer demand within a sales territory, by being self-motivated, proactive and understanding the importance of a strong sense of urgency
• You proactively seek opportunities to support and mentor other pre-sales team members and share best practices
• You have situational awareness and react appropriately in group settings

Particularly with Partners:

• You successfully build and maintain effective relationships with technical partners, gaining their trust, influencing their decisions, and reinforcing their understanding of how MongoDB adds value to the broader ecosystem and needs of clients
• You understand the importance of a strong sense of urgency reflected through ability to drive partner demand within the sales territory
• You align to drive partner Center of Excellence strategies and create demand for MongoDB solutions
• You have a strong understanding of partner business model, value, and needs
• You demonstrate the ability to anticipate and respond appropriately to partner objections
• You are seen as a “Trusted Advisor” with technical partner stakeholders
• You team up to build joint proposals with partners for the client
• You drive strategy and implementation of solution architecture for products and services within the partner ecosystem of the region
• You can demonstrate technical expertise of general IT and application operations through mentorship of local partner organizations
• You create strategies that map specific industry trends to account base within local partner organizations
• You create strategies that map competitive threats within local partner organizations

What you will learn:

• The rapidly expanding MongoDB product suite, including:
• Core database server
• Atlas (fully managed cloud database service)
• Atlas Data Lake
• Atlas Full-Text Search
• Realm
• Charts
• Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark
• Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes
• Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, event-driven architectures, DevOps, cloud, security
• Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling
• Exposure to a wide variety of market verticals and broad spectrum of interesting use cases

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273379214

MongoDB is seeking a highly motivated Director of Strategic Sourcing to lead a globally distributed team of Procurement professionals.  This role is responsible for driving complex strategic sourcing strategies across all spend categories in support of the company’s business strategies.  As a key member of the Source-to-Pay cross functional team, you will be called upon to fly at different altitudes to help executives and individual contributors make better purchasing decisions.

The ideal candidate is a self-starter who has the knowledge, skill, and discipline to transform the function into our next stage of growth.  You should have deep expertise in driving technology deals such as public cloud infrastructure agreements, SaaS, IT services, while still having working knowledge of Marketing, professional services, and other indirect categories.

This will be a hybrid in-office role. We are looking for candidates who plan to be available in our New York City office for approximately 2 days per week.

Key Responsibilities: What You’ll Be Doing 

• Drive category strategy to all applicable spend categories for MongoDB
• Develop and maintain global procurement policies and procedures
• Develop, coach, and lead a high-performing global procurement team, while fostering a culture of continuous improvement, accountability, knowledge sharing, and innovation
• Be the face of Procurement by developing and maintaining strong relationships with key leaders and stakeholders and reinforcing the strategic value that the team provides
• Deliver annual cost savings target and multi-year pipeline based on assigned projects
• Implement and lead process improvement projects along with any change management required

Qualifications: What We’ll Need to See 

• Bachelor’s degree in Engineering, Supply Chain, Finance, or similar quantitative related field
• Procurement professional certification, such as CPSM, CIPS, CSP
• 12+ overall years of professional business experience
• 10+ years of progressive experience in Procurement and/or Strategic Sourcing
• 3+ years of people leadership experience
• Deep knowledge of strategic sourcing and negotiation
• Hands-on experience in negotiating complex deals
• Leader with vision and credentials working at global large scale companies
• Strong interpersonal and leadership skills
• Ability to drive change and influence all levels of the organization
• Experience analyzing large data sets while developing and driving recommendations from collected insights

How To Stand Out From Other Candidates 

• MBA or equivalent experience
• Working knowledge of Source to Pay Orchestration tools
• Experience with large ERP systems such as NetSuite, Oracle, SAP, or Workday
• Experience using Coupa (including Coupa Analytics and SIM)
• Experience working in multiple industries especially in the high tech sector
• Experience sourcing cloud infrastructure, SaaS, professional services, marketing
• Excellent presentation skills (both oral and written)
• High attention to detail
• Ability to operate as a Strategic Partner in a dynamic and ambiguous environment (e.g. able to quickly adapt to changing priorities)

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273415385

We are seeking a high-energy, innovative IBM Principal Specialist to drive new business for MongoDB, the world’s most popular and fastest-growing modern database platform. This role is a unique opportunity to build, execute, and scale a world-class IBM Co-Sell Partnership that delivers meaningful value to IBM, our joint customers, and MongoDB.

As the IBM Co-Sell Principal (Americas), you will own the IBM OEM and co-sell motion across the Americas (with a primary focus on North America). You will lead joint go-to-market initiatives, partner closely with IBM & MongoDB sellers, and play a critical role in driving MongoDB revenue growth, accelerating pipeline, and addressing skills, product and solution gaps through strategic partnership alignment.

The ideal candidate brings a proven track record of executive-level relationship building, hands-on sales execution, cross-organizational collaboration and success navigating large, complex enterprise deals. You will serve as MongoDB’s internal IBM expert for the Americas co-sell motion and be a trusted partner to IBM & MongoDB field sellers, working cross-functionally in a fast-paced, high-growth environment.

Responsibilities:

• Work with IBM’s Americas partner ecosystems leads and regional sales leadership to continuously improve and optimize the account level engagement and go-to-market outcomes
• Conduct industry and regional analysis to inform and optimize IBM co-sell strategy across the Americas, with emphasis on North America
• Partner Sales Execution
  • Collaborate with IBM’s account teams and MongoDB direct sellers on large, complex joint opportunities
  • Support and close business to meet or exceed monthly, quarterly, and annual bookings targets
• Partner Sales Enablement
  • Drive joint sales enablement with IBM to ensure field alignment, clarity of value proposition, and effective engagement models
  • Develop and execute GTM initiatives that generate joint customer demand
  • Oversee lead tracking, deal registration, pipeline development, and joint reporting
•  Manage interlocks with Americas MongoDB’s Sales team, Partner Sales and Solution Architect teams, Pre-sales, Post-sales, Deal Strategy, Legal, Revenue, Ops, Product Engineering, and Marketing
• Build strong and effective relationships with both internal stakeholders and partner executives, as well as triangulation with other partnerships
• Partner Management & Success
  • Build and manage all aspects of the IBM partnership, including KPIs, QBRs, executive relationships, and operating cadence
  • Ensure MongoDB is top-of-mind and recommended within IBM customer opportunities
  • Drive mutual accountability and execution against shared success metrics
• Participate in MongoDB’s sales enablement programs, including Sales Bootcamp, advanced sales training, and leadership development initiatives 

Requirements:

• Energetic, resourceful, entrepreneurial, and tenacious team player
• 5+ years of quota-carrying experience generating pipeline and closing deals through or with IBM
• Experience working with or at IBM, including OEM and reseller motions
• Experience selling into BFSI accounts (Banking, Financial Services, and Insurance)
• Understanding & knowledge of IBM’s Data & AI portfolio, IBM Cloud, IBM Z & LinuxOne (IFLs), and the watsonx ecosystem
• Demonstrated ability to build executive-level relationships and influence C-suite stakeholders
• Technically knowledgeable in enterprise software and cloud computing space with familiarity with databases, DevOps, and open-source technology
• Consistent record of exceeding goals in highly competitive environments
• Strong communication skills with the ability to clearly articulate business value in complex enterprise sales
• Acute attention to detail, particularly in licensing models and complex contract negotiations
• Proven ability to structure and negotiate proposals and develop joint business plans
• Experience developing partner value propositions and executing GTM programs, including joint enablement, demand generation, deal registration, and reporting
• Formal sales methodology training (e.g., MEDDIC, SPIN, Challenger)
• Strong ability to build champions and manage complex, multi-stakeholder sales cycles
• Possess aptitude to learn quickly, problem solve, and establish credibility
• Exhibit a high EQ and self-awareness to navigate various regional and cultural differences toward a common goal
• Ability to operate autonomously in a fast-paced environment and gain alignment across broad stakeholder groups
• Passion for growing a career in the largest market in software and developing deep expertise in MongoDB’s product portfolio

Why Join MongoDB

MongoDB invests heavily in the development of each of our new hires & continuous career development.

• Best in breed Sales trainings in MEDDIC and Command of the Message, including our comprehensive Sales Bootcamps and development programs
• New hire stock equity (RSUs) and employee stock purchase plan
• Generous and competitive benefits (parental leave, fertility & wellbeing support)

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426236

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273402887

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426139

MongoDB is looking for a transformational HR Leader who has partnered with senior leaders to drive complex, global change at scale. As the Senior Director, you will partner with the Chief Revenue Officer Leadership Team and the VP, HRBP to drive a people strategy that enables durable, profitable growth, expands our market reach, and builds a deep bench of leaders for tomorrow. The role reports to the VP, HR Business Partnering and manages a global team of two. 

At MongoDB, the HRBP team’s key focus is to be a trusted advisor to business leaders, translating business strategy into people and organizational priorities that drive performance, culture and growth. This includes shaping workforce strategy & culture, optimizing organizational design and building leadership capability. They use data and insights to influence decisions, anticipate talent needs and ensure that the business has the right structure, culture and capabilities to scale. In short, they are an extension of the business leadership team. They accomplish all of this through very close collaboration with the various other functions within the People Team - Total Rewards, Culture Talent & Development, Talent Acquisition, Regional HR, HR Operations, and People Analytics.  

Key Responsibilities

​Strategic Partnership & Business Leadership

• Serve as a trusted advisor to the CRO and global Sales leadership team, shaping people and organizational strategies that drive scalable revenue growth and global market expansion
• Leverage business acumen and data-driven insights to influence decisions on organization design, talent strategy, and leadership effectiveness
• Lead and develop a global team, fostering growth, excellence, and deep partnership capability

Talent & Performance Management

• Drive a high-performance culture through disciplined goal-setting, continuous feedback, and performance calibration across regions
• Partner with leaders to identify, develop, and retain top talent
• Use analytics and insights to diagnose trends, assess bench strength, and implement targeted development and engagement strategies that sustain performance
• Practice what you coach within your own team, providing continuous feedback, coaching and guidance to your team of BPs

Leadership Development & Succession Planning

• Lead succession planning for critical roles, ensuring depth and readiness across the global Sales organization
• Provide executive coaching and counsel to senior leaders to elevate influence, decision-making, and people leadership capability

Organizational Planning, Design & Change Leadership

• Lead global transformation and organizational design initiatives to ensure that the organizational structure enables accountability, scalability and performance
• Architect organizational change, ensuring transformations are executed thoughtfully and sustainably with clear communication and employee engagement

Culture & Employee Experience

• Act as a culture carrier and change agent, embedding company values and leadership principles into daily decisions, programs & behaviors
• Foster a culture of retention where teams feel empowered and aligned to outcomes

Profile & Experience

• 12+ years of HR experience, including 8+ years in senior HRBP roles and at least 4+ years leading a team of HRBPs
• Proven success leading people strategy and organizational transformation in a high-growth, high-performance technology company
• Strong business acumen and deep understanding of Go-To-Market operations and strategies
• Demonstrated ability to influence, build trust, and drive change across complex global organizations with very senior leaders
• Track record of leading through ambiguity and scaling organizations
• Analytical and insight-driven; uses data to guide decisions and measure impact
• Exceptional communication, judgment, and credibility at the most senior levels
• Consumption experience is a plus

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273422877

Remote - Must be in the U.S. Eastern Time Zone

About Us

Reachdesk is the first truly end-to-end global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.

We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.

We’re growing and we’re currently looking for an Account Executive to join us.

About the Role

Reachdesk is seeking a quota-carrying Account Executive to drive expansion revenue across existing Reachdesk customers, with a focus on branded merchandise and promotional products. 

Your objective is to grow branded merchandise revenue across existing Reachdesk customers and become their primary partner for the merchandise they use for their gifting strategies, sponsored events, internal reward programs, and more. You will run a full-cycle expansion sales motion within an existing customer book—identifying whitespace, building pipeline, leading discovery, shaping solutions, negotiating terms, and closing revenue.

This is a highly commercial role with short, execution-focused sales cycles, typically 1-3 weeks. Success requires creating demand within current accounts, navigating timelines, inventory, production, and budget, and shaping solutions that convert opportunities into repeatable revenue streams.

Key responsibilities:

• Own a quarterly target and consistently meet or exceed quota within a defined portfolio of existing clients
• Drive the full commercial cycle—from opportunity creation through discovery, proposal, negotiation, close, and expansion
• Identify and create new revenue opportunities by mapping stakeholders, uncovering budgets, and expanding into new teams and use cases
• Confidently navigate a catalog of thousands of promotional products to recommend the right items for each opportunity
• Build and deepen multi-threaded relationships by developing champions and engaging decision-makers across the organization
• Lead discovery to uncover customer goals, timelines, priorities, budget, and buying process
• Develop and present proposals, pricing, and commercial recommendations tied to customer goals and operational feasibility
• Effectively negotiate your orders to win deals against major players in the industry
• Create demand by introducing new branded merchandise and gifting use cases and packaging repeatable programs 
• Partner closely with Vendor Management to shape feasible solutions and ensure a smooth and high-quality post-close execution
• Collaborate cross-functionally with Customer Success, Account Management, and Supply Chain to align on account strategy and growth plans
• Maintain accurate forecasting, pipeline tracking, and performance reporting
• Act as a voice of the customer—surfacing feedback to improve results, messaging, product, and account plays
• Represent Reachdesk at customer meetings, events, webinars, and partner gatherings to deepen relationships and uncover new opportunities

About You

• 3+ years of quota-carrying B2B sales experience in branded merchandise, promotional products, event/experiential solutions, print/production, packaging, or similar physical or customized offerings
• Proven track record of exceeding quota and expanding revenue
• Experience selling solutions that involve timelines, logistics, or delivery considerations, with the ability to navigate tradeoffs with customers
• Strong commercial instincts—able to uncover opportunity, create urgency, negotiate effectively, and structure commercially sound deals
• Clear visual attention to detail with an appreciation for how marketers perceive their brand image
• Proven ability to run full-cycle deals in fast-paced, short-cycle sales environments
• Exceptional communication and presentation skills, with the ability to influence stakeholders at all levels, including senior decision-makers
• Highly self-motivated and organized—thrives in a high-activity environment with continuously improving offerings
• Proficient with CRM and sales productivity tools (Netsuite experience preferred)
• Strong team player with a positive, collaborative attitude and clear cross-functional communication

About the Benefits

• Competitive salary, stock options, and 401(k) matching program
• Dental, hearing, vision, and life insurance
• Flexible PTO
• A super collaborative culture with innovative, fun, and dedicated people

*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location—benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.

Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: www.reachdesk.com/candidate-privacy-policy

About Thoughtworks

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.

Thoughtworks is seeking to expand our Go-To-Market team in Tech & Business Services to support some of our fastest growing accounts in this industry.

Our Client Partners are responsible for a portfolio of customers in the Tech & Business Services, Software & Platform space, give direction to client partners and business developers in this area and support them to expand our network, footprint and relationship. Furthermore, they also take responsibility for one of our major accounts during the entire sales cycle (lead generation through proposal, contract negotiation and closure) as well as client relationship management, account planning and growth, joint delivery governance and project reviews.

Job responsibilities:

• You will achieve established revenue targets, forecast and manage sales, revenue and margins at existing customers.
• You will establish, grow and nurture long-term, value-based relationships with a growing number of senior client stakeholders, focusing on 1-3 accounts at a time.
• You will partner closely with technical leaders to support the delivery team, ensuring they have what they need to be successful.
• You will engage in consultative business development, growing relationships both vertically and horizontally.
• You will approach client executives as true business partners, expanding the company’s breadth and depth to its full potential.
• You will take a consultative approach to working with our clients’ C-level executives and other stakeholders to achieve their business goals, redefine their industries, drive complex negotiations and resolve conflicts.
• You will help develop a range of IP and best practices around client and portfolio development to build the client base into a significant strategic asset.
• By understanding a client’s strategy inside out, you will identify opportunities to improve the partnership and increase revenue throughout the duration of the partnership.
• You will maintain a watchful eye on how Thoughtworks executes engagements and take a proactive approach to mitigating potential risks before they arise.
• You will stay current with Thoughtworks’ business strategy and IT goals.

Technical Skills:

• You have a good understanding of the tech industry, familiarity with the main industry trends and drivers as well as relevant players.
• You have experience working in many different executive revenue-generating roles requiring strong business acumen.
• You have experience in executive revenue-generating roles and bring comprehensive business acumen to your account strategies, cultivating ‘win-win' value propositions at both company and individual levels.
• You have success managing and developing sophisticated senior client relationships and strategic business partnerships across the C-suite.
• You have experience contributing to a clients’ business using a highly consultative and solution-oriented approach
• You have driven thought leadership and innovation experience for clients.
• You have influenced decisions by bringing in relevant industry trends and client stories on innovation and digital disruption.
• You have experience in agile (custom) software development project delivery with the ability to understand the momentum of technical projects and the challenges a highly technical team will face in project execution.
• Bonus points if you are well versed in agile delivery best practices.
• You are able to think out-of-the-box and you can energize your team to come up with innovative ideas to create new revenue streams.

Professional Skills:

• A national/global sensibility and a sophisticated view of the business.
• A strategic thinker, with the ability to translate concepts and ideas into practical and tactical action and the skills to create value propositions for clients.
• A goal-oriented self-starter, with strong consultative instincts and skills who quickly and easily establishes rapport and credibility.
• A forward-thinking mindset - you infuse thought leadership and innovation into how you partner with a client.
• A natural consultant, you're solutions-oriented and influence decisions by bringing in relevant industry trends and client stories.
• You're able to balance strategy and execution, while crafting visions and taking a progressive stance on agendas that drive change.
• You're comfortable interfacing with C-suite on their strategy, ensuring that we're delivering the expected outcomes while staying a step ahead to propose new solutions that may increase revenue.
• Taking abstract, technical or strategic concepts and translating them into actionable ideas comes naturally for you.
• You thrive in a collaborative, flat environment that values transparency, openness, feedback and change.
• You don't shy away from negotiation. You see it as an opportunity to establish credibility and a positive rapport with the client.
• Experience with different commercial models and a deep understanding of the factors influencing margin and competitive pricing.

Other things to know

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

Responsible Use of AI in Recruitment

At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions. Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers. We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment.

About the role:

We are looking for a visionary, tech-forward leader to architect and scale our global payroll engine. In this role, you won’t just manage a function; you will define the strategic roadmap for how Samsara compensates a world-class, global workforce.

You will lead our global payroll operations, transforming day-to-day execution into a high-precision, automated system that supports our international growth. As a key partner to HR, Tax, Legal, Accounting, and Equity, you will bridge the gap between financial integrity and employee experience. You will be the primary driver behind optimizing our global tech stack, leveraging AI and automation to eliminate manual friction, and ensuring that as Samsara grows, our internal controls and compliance frameworks remain ironclad.

This is a remote position open to candidates in the U.S. Relocation assistance will not be provided for this role.

In this role, you will: 

• Drive Strategic Payroll Architecture: Provide visionary leadership for our global payroll operations, utilizing data-driven metrics to monitor and relentlessly improve the efficiency and impact of our delivery model.
• Build a World-Class Team: Recruit, mentor, and develop an elite, globally dispersed team of payroll professionals, fostering a culture of high performance and continuous technical growth.
• Optimize Vendor Ecosystems: Own and evolve our relationships with external global service providers, ensuring they meet Samsara’s high standards for reliability and security. 
• Engineer Global Precision: Oversee all global payroll cycles, ensuring absolute accuracy and surgical compliance with US and international tax requirements across every jurisdiction.
• Strategic Cash & Treasury Partnership: Act as a key partner to the Treasury team by providing high-precision forecasting of global payroll cash outflows. You will ensure accurate cash positioning, allowing for optimized liquidity management across all international entities.
• Champion Financial Integrity: Master of all aspects of payroll accounting. You will be a key partner to Accounting and FP&A during month-end close, providing the flux analysis and variance reporting that informs our financial narrative.
• Lead Regulatory & Audit Excellence: Ensure all tax filings are executed with total accuracy. Lead the strategy for all payroll audits—including 401(k), Workers’ Comp, and statutory filings—ensuring our controls are always "audit-ready."
• Partner on Total Rewards: Collaborate with Stock Admin, Tax, and People teams to execute seamless stock-based compensation (RSUs, Options) while maintaining a rigorous focus on global tax compliance.
• Scale through AI & Automation: Identify and implement the next generation of scalable processes, leveraging AI-driven anomaly detection and automation to enhance operational flow while maintaining robust internal controls.
• Focus on Employee Experience: Drive a "customer-obsessed" employee experience by providing proactive, plain-English communications and training on complex topics like equity and tax. You will leverage AI-driven self-service tools and rigorous SLAs to ensure rapid, high-touch resolution of all global payroll inquiries.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high performing team

Minimum requirements for the role:

• Proven Global Track Record: 10–15 years of progressive payroll leadership, with a deep technical command of both US and international payroll landscapes.
• Global Leadership Pedigree: Demonstrated success in leading and scaling globally dispersed teams through periods of significant headcount growth.
• Financial Acumen: Strong understanding of payroll accounting, treasury cash positioning, and the impact of payroll on the broader balance sheet.
• The Growth Mindset: A self-starter who thrives in high-velocity environments, with the ability to manage multiple complex workstreams simultaneously.
• Customer Obsession: A commitment to providing an elite, high-trust experience for every Samsarian.

An ideal candidate also has:

• Technical Credentialing: Certified Payroll Professional (CPP) designation or equivalent global certification.
• Expert Tech Stack Proficiency: Hands-on mastery of Workday and CloudPay is highly preferred, with a focus on optimizing existing configurations.
• Automation Expertise: Experience leveraging AI, RPA, or advanced data analytics to drive cost savings and operational efficiency within a unified global system.

About the Opportunity

We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

About the opportunity

Candidates must be located in the eastern time zone

Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports organization-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.

We are looking for a committed and driven manager who is passionate about solving complex security problems in innovative and scalable ways. As a Manager of Security Engineering, you will own security engineering across Contentful’s corporate systems, including the tooling and platforms that support the internal security team. While this role does not own security for the customer facing product, you will partner closely with product security teams within the security organization on shared responsibilities.

You will balance people leadership with hands-on technical execution, including designing, building, and operating security controls and tooling at scale, with a particular focus on areas such as identity and access management, data security, and SaaS platforms. You will provide strategic guidance and lead initiatives while remaining directly involved in implementation. You may work independently at times, but will more often collaborate closely with security, IT, and cross-functional partners to align strategies, execute shared initiatives, and ensure comprehensive risk mitigation while minimizing impact on end users across the organization.

What to expect?

• Develop a team, providing coaching, mentorship, goal setting, and performance feedback.
• Define roles and make hiring decisions to grow the team in line with department needs.
• Remain hands on, balancing technical leadership with direct implementation work.
• Own execution and prioritization across projects and operations, using agile delivery practices.
• Scale and mature effectiveness and efficiency by improving processes and tooling.
• Champion continuous improvement across all aspects of the security program.
• Continuously improve effectiveness and efficiency by evolving processes and tooling.
• Communicate risks and technical concepts with clarity to leadership and stakeholders.
• Collaborate with security leadership to execute business aligned, risk reduction roadmaps.
• Shape work scope, sequencing, and success criteria inline with department and company needs.
• Drive security processes, standards, and best practices across information technology assets.
• Partner with stakeholders to evolve security awareness and specialized training across all functions.
• Mature capabilities across endpoint, SaaS, and cloud configuration.
• Own strategy evolution of corporate capabilities, including configuration, IAM, and data security.
• Enhance tooling, automation, and integrations to improve visibility and reduce manual effort.
• Support and guide security incident response efforts as a technical leader.
• Support cross functional vulnerability management while advancing the program capabilities.
• Define and maintain metrics to measure impact, optimize execution, and guide investment.
• Partner with cross-functional teams for security enhancement and drive risk reduction.
• Accelerate adoption of AI, balancing practicality enablement, and risk management.
• Stay current on threats, vulnerabilities, and tactics, translating insights into actionable strategies.

What you need to be successful?

• 8+ years of progressive engineering and security experience.
• 3+ years managing people and security engineering teams.
• Comfort operating in ambiguity, balancing strategic thinking, security, and practicality.
• Expertise with AWS, GCP, and Azure.
• Strong hands-on experience designing, implementing, and operating security controls at scale.
• Demonstrated experience securing endpoint, SaaS, and cloud environments.
• Experience working within identity and access management and data security programs.
• Software development experience in modern programming language (Python, Go, etc)
• Hands-on experience using Terraform and infrastructure-as-code.
• Experience applying modern practices to improve efficiency and scalability or security programs.
• Passion for solving complex security problems in innovative and scalable ways.
• Experience using metrics to measure impact, optimize execution, and guide investment decisions.
• Strong communication skills with the ability to explain technical topics to non technical audiences.
• Ability to support occasional off-hours incident response efforts.
• Familiarity with attacker techniques in cloud-native and traditional environments.
• Hands-on experience owning security technologies (e.g., EDR, AntiVirus, etc.)
• Proven ability to lead cross-functional initiatives and influence outcomes without direct authority.
• Experience owning end to end security programs, proactively driving incremental improvement.
• Strong systems thinking, with the ability to design security solutions that scale through efficiency.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

#LI-Remote

Your Launchpad into Global Trade 

The opportunity 

As a Customs Specialist, you won't just be starting a job; you'll be starting a career at the heart of international trade. You'll join our core Customs team—a product poised for more than 10x growth in the next five years—and play a pivotal role in how goods move around the world.

You'll be on the front lines, working with clients, shippers, and government agencies to clear goods across international borders. Forget old-school logistics; here, you'll use Flexport's state-of-the-art technology to automate processes and set new industry standards. You’ll be surrounded by industry leaders in a vibrant, supportive environment that’s built on teamwork and innovation. We invest in our people with continuous learning opportunities to help you grow into a thought leader in the customs field.

What you’ll do 

• Become a global trade expert by navigating the complex world of customs regulations to ensure goods comply with international laws.
• Keep supply chains moving by managing the essential documents and data needed for smooth customs clearance to CBP.
• Build your client management skills by collaborating with international clients and logistics partners, providing them with timely information and support.
• Drive innovation by using Flexport's technology to optimize customs processes and provide data to clients.
• Sharpen your strategic thinking by participating in client business reviews and operational calls, gaining direct exposure to high-level strategy.
• Embrace continuous improvement by following—and helping us improve—our standard operating procedures to make our work even smarter.

This role is for you if you… 

• Recently earned a Bachelor's degree in Business, Supply Chain Management, or a related field.
• Have a "compliance-first" mindset, with a commitment to maintaining the highest standards of integrity and regulatory adherence
• Are a natural problem-solver who pays close attention to the details.
• Thrive in a fast-paced environment, can adapt to new technology, and aren't afraid of a tight deadline.
• Are a master of organization who can prioritize and manage a large volume of tasks with minimal supervision.
• Are an excellent communicator (both verbal and written) who seeks out and welcomes feedback to grow.

Why you’ll love working at Flexport

• Make a Real-World Impact: Your work will directly help companies—from emerging brands to Fortune 500s—navigate the complexities of global trade.
• Unmatched Career Growth: We're committed to your development. With mentorship from industry experts and continuous learning opportunities, you'll have the resources to build a meaningful career.
• Comprehensive Benefits: We offer a competitive salary with equity, giving you a real stake in our success. Enjoy flexible paid vacation and sick days so you can take the time you need to rest and recharge and a generous benefits package that includes health, dental, and vision insurance, a 401(k) plan, and more.
• Support for What Matters: We offer 18 weeks of paid leave for birthing parents (8 weeks for non-birthing parents), 10 hours of paid volunteer time, and a vibrant community with our Employee Resource Groups.

#LI-Onsite

Join Our Talent Community: Future Opportunities at Flexport 

Flexport is always moving forward, and our Customs team is constantly growing! While we might not have an active opening today, we want to have your information ready so we can reach out the moment the right role becomes available. 

Your Launchpad into Global Trade

The opportunity 

As a Customs Specialist, you won't just be starting a job; you'll be starting a career at the heart of international trade. You'll join our core Customs team—a product poised for more than 10x growth in the next five years—and play a pivotal role in how goods move around the world.

You'll be on the front lines, working with clients, shippers, and government agencies to clear goods across international borders. Forget old-school logistics; here, you'll use Flexport's state-of-the-art technology to automate processes and set new industry standards. You’ll be surrounded by industry leaders in a vibrant, supportive environment that’s built on teamwork and innovation. We invest in our people with continuous learning opportunities to help you grow into a thought leader in the customs field.

What you’ll do 

• Become a global trade expert by navigating the complex world of customs regulations to ensure goods comply with international laws.
• Keep supply chains moving by managing the essential documents and data needed for smooth customs clearance to CBP.
• Build your client management skills by collaborating with international clients and logistics partners, providing them with timely information and support.
• Drive innovation by using Flexport's technology to optimize customs processes and provide data to clients.
• Sharpen your strategic thinking by participating in client business reviews and operational calls, gaining direct exposure to high-level strategy.
• Embrace continuous improvement by following—and helping us improve—our standard operating procedures to make our work even smarter.

This role is for you if you… 

• Recently earned a Bachelor's degree in Business, Supply Chain Management, or a related field.
• Have a "compliance-first" mindset, with a commitment to maintaining the highest standards of integrity and regulatory adherence
• Are a natural problem-solver who pays close attention to the details.
• Thrive in a fast-paced environment, can adapt to new technology, and aren't afraid of a tight deadline.
• Are a master of organization who can prioritize and manage a large volume of tasks with minimal supervision.
• Are an excellent communicator (both verbal and written) who seeks out and welcomes feedback to grow.

Why you’ll love working at Flexport

• Make a Real-World Impact: Your work will directly help companies—from emerging brands to Fortune 500s—navigate the complexities of global trade.
• Unmatched Career Growth: We're committed to your development. With mentorship from industry experts and continuous learning opportunities, you'll have the resources to build a meaningful career.
• Comprehensive Benefits: We offer a competitive salary with equity, giving you a real stake in our success. Enjoy flexible paid vacation and sick days so you can take the time you need to rest and recharge and a generous benefits package that includes health, dental, and vision insurance, a 401(k) plan, and more.
• Support for What Matters: We offer 18 weeks of paid leave for birthing parents (8 weeks for non-birthing parents), 10 hours of paid volunteer time, and a vibrant community with our Employee Resource Groups.

What to Expect After You Apply

• We’ll Keep You in Mind: Once you apply, your profile goes directly into our internal talent community. 
• The Timeline: Think of this as getting a head start! While there isn't an immediate next step, we’ll dive into this talent pool first as soon as a new role is approved.
• When the Time is Right: A recruiter will contact you directly as soon as an active role aligns with your experience!
• Keep Growing: We’d love to stay connected! Follow us on social media or check back on our careers page if you see an active role that catches your eye! 

#LI-Onsite

About the Role

We’re looking for a detail-oriented, creatively-driven Senior Brand Designer to support the execution and evolution of Flexport’s visual identity across multiple touch points. We want someone who is a systems thinker and is skilled at creating scalable design solutions and thinking holistically about the brand ecosystem. This role blends hands-on design work with project and vendor management, ensuring consistency, quality, and speed across a wide variety of brand expressions—from our website and marketing campaigns to sales decks and internal presentations.

You’ll partner closely with marketing, product, and executive teams to produce thoughtful, on-brand creative that elevates our message and moves our business forward.

You Will

• Production & Event Design: Translate creative strategy into a cohesive brand experience across digital platforms and physical spaces—ranging from large-scale event signage and spatial wayfinding to premium swag and print collateral.
• Website Design: Design and maintain brand-forward web experiences in close partnership with web developers and digital marketers.
• Presentation & Deck Design: Build and refine executive presentations, sales materials, and keynote visuals that are both beautiful and effective.
• Illustration & Graphics: Create and manage a library of custom illustrations, icons, and infographics to support Flexport’s storytelling.
• Photo Editing & Management: Curate and edit photography for use across marketing channels; maintain our image library to ensure easy access and brand alignment.
• Vendor Management: Oversee external design vendors and contractors, ensuring they deliver high-quality work on time and on brand.

You Should Have

• 5-7 years of experience in brand design, visual communication, or similar creative role—ideally at a fast-paced tech or B2B company.
• A strong portfolio showcasing a range of production and digital design work, with a keen eye for layout, typography, and visual hierarchy.
• Expertise in Adobe Creative Suite, Figma, Canva, and presentation tools like Google Slides.
• Well-versed in leveraging AI to enhance the creative process.
• Experience working within and evolving brand guidelines.
• Strong project management and communication skills; able to manage multiple workstreams and stakeholders simultaneously.
• Experience managing creative vendors or freelancers is a plus.
• Familiarity with web development or CMS platforms [Contentful].

This is a temporary contract position.

#LI-onsite

About the Role

We’re looking for a detail-oriented, creatively-driven Senior Brand Designer to support the execution and evolution of Flexport’s visual identity across multiple touch points. We want someone who is a systems thinker and is skilled at creating scalable design solutions and thinking holistically about the brand ecosystem. This role blends hands-on design work with project and vendor management, ensuring consistency, quality, and speed across a wide variety of brand expressions—from our website and marketing campaigns to sales decks and internal presentations.

You’ll partner closely with marketing, product, and executive teams to produce thoughtful, on-brand creative that elevates our message and moves our business forward.

You Will

• Production & Event Design: Translate creative strategy into a cohesive brand experience across digital platforms and physical spaces—ranging from large-scale event signage and spatial wayfinding to premium swag and print collateral.
• Website Design: Design and maintain brand-forward web experiences in close partnership with web developers and digital marketers.
• Presentation & Deck Design: Build and refine executive presentations, sales materials, and keynote visuals that are both beautiful and effective.
• Illustration & Graphics: Create and manage a library of custom illustrations, icons, and infographics to support Flexport’s storytelling.
• Photo Editing & Management: Curate and edit photography for use across marketing channels; maintain our image library to ensure easy access and brand alignment.
• Vendor Management: Oversee external design vendors and contractors, ensuring they deliver high-quality work on time and on brand.

You Should Have

• 5-7 years of experience in brand design, visual communication, or similar creative role—ideally at a fast-paced tech or B2B company.
• A strong portfolio showcasing a range of production and digital design work, with a keen eye for layout, typography, and visual hierarchy.
• Expertise in Adobe Creative Suite, Figma, Canva, and presentation tools like Google Slides.
• Well-versed in leveraging AI to enhance the creative process.
• Experience working within and evolving brand guidelines.
• Strong project management and communication skills; able to manage multiple workstreams and stakeholders simultaneously.
• Experience managing creative vendors or freelancers is a plus.
• Familiarity with web development or CMS platforms [Contentful].

This is a temporary contract position.

#LI-onsite

About the Role

We’re looking for a detail-oriented, creatively-driven Senior Brand Designer to support the execution and evolution of Flexport’s visual identity across multiple touch points. We want someone who is a systems thinker and is skilled at creating scalable design solutions and thinking holistically about the brand ecosystem. This role blends hands-on design work with project and vendor management, ensuring consistency, quality, and speed across a wide variety of brand expressions—from our website and marketing campaigns to sales decks and internal presentations.

You’ll partner closely with marketing, product, and executive teams to produce thoughtful, on-brand creative that elevates our message and moves our business forward.

You Will

• Production & Event Design: Translate creative strategy into a cohesive brand experience across digital platforms and physical spaces—ranging from large-scale event signage and spatial wayfinding to premium swag and print collateral.
• Website Design: Design and maintain brand-forward web experiences in close partnership with web developers and digital marketers.
• Presentation & Deck Design: Build and refine executive presentations, sales materials, and keynote visuals that are both beautiful and effective.
• Illustration & Graphics: Create and manage a library of custom illustrations, icons, and infographics to support Flexport’s storytelling.
• Photo Editing & Management: Curate and edit photography for use across marketing channels; maintain our image library to ensure easy access and brand alignment.
• Vendor Management: Oversee external design vendors and contractors, ensuring they deliver high-quality work on time and on brand.

You Should Have

• 5-7 years of experience in brand design, visual communication, or similar creative role—ideally at a fast-paced tech or B2B company.
• A strong portfolio showcasing a range of production and digital design work, with a keen eye for layout, typography, and visual hierarchy.
• Expertise in Adobe Creative Suite, Figma, Canva, and presentation tools like Google Slides.
• Well-versed in leveraging AI to enhance the creative process.
• Experience working within and evolving brand guidelines.
• Strong project management and communication skills; able to manage multiple workstreams and stakeholders simultaneously.
• Experience managing creative vendors or freelancers is a plus.
• Familiarity with web development or CMS platforms [Contentful].
• Professional fluency in English and Spanish (written and verbal) is required.

This is a temporary contract position.

#LI-onsite