CSQ426R15

PLEASE NOTE:
Due to federal contract requirements and client site access obligations, U.S. citizenship and eligibility for a U.S. government secret clearance are required to access classified information. The position is based in the Washington, D.C., Maryland, or Virginia metropolitan area and includes periodic on‑site work and client collaboration. Candidates with an active Secret or higher clearance are strongly encouraged to apply.

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get from our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to utilize your skills and technical credibility to engage and communicate effectively with all levels of an organization. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to the production/go-live status of agreed-upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services, and Support resources, along with escalating to expert-level technical experts, to build the right tasks that are beyond your scope of activities or expertise
• Create, own, and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews, and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement/user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• U.S. citizenship 
• 7+ years of experience where you have been accountable for technical project/program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers 
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role 
• Understanding of solution architecture related to distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management, including account, stakeholder and resource management accountability
• Experience in resolving complex and important escalations with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person
• Order medical records from providers and communicate with clients and providers during the course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney
• Performs other related duties as assigned to meet the needs of the business

Qualification

• Bachelor’s degree (preferred)
• Prior experience as a Personal Injury Case Manager preferred
• 2+ years of working as an insurance adjuster or pre-litigation paralegal
• Ability to be a team player and follow procedures
• Proactive interaction with clients, insurance companies and medical providers
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-FW1

Your Role:

The Federal Territory Manager is responsible for establishing and developing business through existing and new clients in the Federal Civilian Agencies.

Your Opportunity:

• Strong knowledge of the Federal Civilian Agencies community.
• Maintain and develop the existing client base through regional marketing and direct sales activities
• Strong working knowledge of federal standards, regulation and mandates as they apply to the specific Agencies
• Demonstrated success in working with Federal Civilian Agencies in a sales or business development capacity
• Identify, qualify and develop new opportunities through prospecting and networking
• Manage and maintain your territory’s sales pipeline and target key accounts and vertical markets for development
• Achieve assigned monthly, quarterly and annual sales budgets and other regional objectives established by the Director of Federal Sales
• Provide monthly and quarterly sales forecasts
• Manage the day to date activities of sales personnel dedicated to your region. This includes inside sales representatives and sales engineers
• Consistently achieve and/or exceed your assigned quotas and revenue objectives
• Utilize channel sales resources in your region as necessary
• Have a strong working knowledge of Salesforce (SFDC) or similar CRM tool
• Stay abreast of competitive industry and market intelligence and provide feedback in this area to executive management

What You'll Need:

• Bachelor’s Degree and 10+ years of sales experience
• Experience and credibility selling at the CxO level
• Technical acumen with the ability to relate it with business value
• Ability to take on a consultative style when presenting ideas and products
• Outstanding oral and written communication skills

#LI-MF1
#LI-Remote

We’re looking for an Account Executive, Enterprise Sales to help us develop and close new business with Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales. 

WHAT YOU’LL DO:

• Successfully acquire new enterprise sized business customers within our landmark industries in order to achieve individual quota targets. You will be required to also prospect and generate your own outbound leads.
• Navigate sales cycles from value creation to negotiation and closing, and present the value of our solutions to prospective senior level customers. Build trust with C-suite and senior executives, leading strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.  
• Proactively seek out insightful market and industry information in order to effectively develop rapport with enterprise customers. Recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.  Recommend appropriate third party partner solutions to meet customer needs and build a differentiated pitch for our customers.
• Deliver product presentations and demos to potential customers, showcasing a range of solutions that provide maximum benefit to the customer. Complete RFI/ RFP and other supplier technical requirement documents.
• Partner with our pre & post sales teams to navigate roadblocks and objections, ensuring customer success and long term value for the customer.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Partner with Sales Development Representatives to plan approaches to your accounts and work together to build outbound pipelines.
• Manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support.
• Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Considerable relevant B2B sales experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling).
• Demonstrated outbound sales experience, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns.
• Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

The Director of Marketing Operations Business Partner defines and leads the marketing operating model to accelerate pipeline growth, execution excellence, and deliver performance insights. This role serves as a strategic partner across Revenue Operations, Sales Technology, Data, and Marketing leadership, guiding the design of scalable processes, measurement frameworks, and systems that align marketing execution with business objectives. Reporting to the VP, this role translates business objectives into operational capabilities and  business requirements. This role influences the roadmap direction, and ensures operational readiness and adoption of marketing capabilities that enable teams to execute effectively. This critical role acts as the operational bridge between Marketing strategy and execution, ensuring programs are measurable, scalable, and aligned to pipeline growth.

Based out of Canada or the United States (In Provinces & States we can hire legally), this role will report into the Vice President, Revenue Strategy & Operations.

WHAT YOU’LL DO:

Strategy & Operating Model

• Design and oversee the implementation of  the marketing operations strategy aligned to revenue and demand priorities
• Establish campaign governance, planning cadence, and execution standards
• Design scalable lifecycle processes across demand, field, and customer marketing
• Partner with Marketing leadership on annual planning, segmentation strategy, and program prioritization

Technology & Data Partnership

• Partner with Sales Technology, RevOps, and Data teams to shape the marketing technology roadmap
• Translate strategic business objectives and operational needs into use cases that guide platform decisions and drive measurable impact. 
• Influence architecture, integrations, and data design to enable lifecycle execution and measurement
• Drive marketing readiness for new capabilities including process design, rollout, and adoption to maximize impact
• Establish frameworks for campaign structure, tracking, and data standards to enable reliable  reporting and attribution
• Translate strategic initiatives into operational and platform requirements that support marketing transformation

Process, Measurement & Execution

• Define KPIs across funnel, pipeline creation, conversion, velocity, and ROI
• Establish attribution approach and performance frameworks
• Deliver executive insights that informs investment decisions, planning and performance optimization

• Standardize campaign intake, build, QA, and launch processes
• Improve lead management, scoring, routing, and lifecycle governance
• Drive automation and operational efficiency

Leadership

• Lead, develop, and evolve the Marketing Operations and analytics team by setting clear expectations, providing coaching and feedback, managing performance, and fostering an inclusive, collaborative environment aligned with organizational goals.
• Define priorities, operating rhythms, and ways of working for the function
• Partner cross functionally to align GTM planning and execution
• Act as strategic advisor to Marketing leadership

WHAT YOU’LL NEED:

• 15+ years in Marketing or Revenue Operations in SaaS environment
• Experience building and scaling marketing operating models in growth stage companies
• Proven experience influencing cross functional strategy and roadmaps
• Strong understanding of funnel management, lifecycle design, and attribution
• Experience supporting planning, forecasting, and pipeline strategy
• Expertise in lead scoring, ABM architecture, and performance measurement
• Experience leading teams and driving operational transformation
• Executive communication and stakeholder alignment skills
• Familiarity with Salesforce, marketing automation platforms, intent platforms (e.g., 6sense), conversation intelligence, and BI tools
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others. 

We’re looking for a Senior Account Executive, Enterprise Sales to help us develop and close new business with larger enterprise customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales.

WHAT YOU’LL DO:

• Successfully acquire new enterprise customers within our landmark industries in order to achieve and exceed individual quota targets.  Develop and execute an industry-specific account growth strategy in order to identify, generate and develop a net new sales pipeline.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.
• Lead longer end to end sales cycles from value creation to negotiation and closing, and present the value of our solutions to senior and C-suite prospective customers. Lead strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships. Manage complex, global evaluations and manage stakeholders in different regions and departments.
• Proactively and strategically seek out market information and understand the product-market fit in order to effectively develop rapport with customers.
• As a subject matter expert in Social Media Management and in our customers unique industry, advise and recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.
• Evaluate and complete RFI's/ RFP/s , Security and Privacy agreements and manage the proposal and credit review process.
• Educate and inform our customers on the impact social media has on their corporate strategy. Deliver strategic product presentations, demos and supported trials of our solutions to potential customers and prospects, and identify and build consensus among multiple, cross-functional decision makers and influencers.
• Partner with our pre & post sales teams as well as senior and executive internal stakeholders to remove roadblocks, create opportunity and ensure customer success and long term value for the customer.
• Manage, track and report sales activities through Salesforce, Sales Navigator and 6Sense.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Proactively transition the customer to the customer team following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support
• Lead by example to your peers and share learnings and insights with team members on deal challenges, objections, and account strategy.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Senior level B2B sales experience, including 2+ years selling to enterprise customers (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling). Demonstrated strategic mindset towards deals and the ability to convey a big picture vision to the customer.
• Experience crafting sales plans for your vertical/territory and building/executing on your account/territory plans. Outbound experience and track record of success sourcing your own pipeline  is a requirement.
• Proven outbound sales expertise, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns. Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

EquipmentShare is Hiring a Territory Account Manager (Pump, Power & HVAC)

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Territory Account Manager at our Advanced Solutions rental facility in Virginia Beach, VA, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. Territory Account Managers will be responsible for expanding our existing customer base by building relationships with contractors and construction company principals. Advanced Solutions branches offer equipment rentals within climate control, compressed air, fluid solutions, power solutions and more.

Pay: $150,000 - $600,000 Total Compensation ($40,000 base salary + Uncapped commission with no market restrictions)

Primary Responsibilities

• Territory management of a geographical area. Responsible for the full sales strategy execution from market analysis, sales forecasting, pipeline management and revenue growth, through contract negotiation and customer retention.

• Quickly respond to inbound leads and requests. Familiar with Customer Relationship Management (CRM) systems.

• New business development and Client acquisition/Account development. Expand our existing customer base by building relationships with contractors and construction company principals. Tell them about the numerous ways EquipmentShare can help save them money, make more money and operate more efficiently. In other words, educate them on how EquipmentShare solves their problems!

• Maintain and nurture existing customer relationships to ensure our customers are 100 percent satisfied with the level of service and support they receive from EquipmentShare. Keep them up-­to­-date about new or additional ways in which EquipmentShare can help improve their business with our comprehensive jobsite solutions..

• Promptly respond to and resolve customer inquiries, requests, complaints or other communications. Conducts sales presentations to prospective and existing customers.

• Develop new sales strategies and techniques to increase our market share and improve our customer experience.

• Manages and supports job site activities and projects with remote and on site involvement.
• Assists with Equipment rental, sales, and service when needed by customers on-site.

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply

• Competitive compensation: Base salary plus uncapped commission

• Commission guarantee period while building book of business

• Company provided truck or Vehicle allowance ($800/mo)

• Company provided cell phone or phone stipend

• Relocation assistance (discretionary)

• Full medical, dental, and vision coverage for full-time employees

• 401(k) and company match

• Generous PTO + paid holidays

• Gym membership stipend + wellness programs (earn PTO and prizes!)

• Company events, food truck nights, and monthly team dinners

• 16 hours of paid volunteer time per year — give back to the community you call home

• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• First and foremost, we’re looking for someone who’s tenacious and innovative and possesses superior outside sales experience and skills with a proven sales track record

• Pump, Power & HVAC (power generation, fluid solutions, heating & cooling solutions) Equipment or Industry knowledge (rental or construction) with experience in B2B  is sales preferred, but not required (if you’re a born salesperson, we’ll train you on what you need to know and how to win more business)

• Must be able to lift, carry, and place objects weighing up to 50 pounds without assistance.

• You have strong interpersonal and problem-solving skills

• You have the technical aptitude to adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services

• You’re competitive, self-motivated and results driven, but thrive in a team-oriented environment

• Ability to manage strategic and national accounts

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Build the Future with Us — EquipmentShare is Hiring an Outside Sales Retail Account Manager, Heavy Equipment

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring an Outside Sales Retail Account Manager, Heavy Equipment at our rental facility in Virginia Beach, VA, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

Pay: $64,000 - $150,000+ (Base + uncapped commission with no market restrictions)

Schedule: Monday to Friday, 7:00 AM to 5:00 PM

Primary Responsibilities

• Immerse yourself in the EquipmentShare and certain construction equipment brands to serve as an advocate and expert

• Build solid relationships with construction equipment buyers and prospective clients in your region. We want folks who value long-lasting relationships with their customers—not transactional interactions.

• Quickly become an EquipmentShare heavy equipment sales expert to educate prospective customers on the benefits of purchasing from an EquipmentShare dealership location

• Fiercely care for your book of business. That means nurturing, managing and informing your relationships to keep them up-to-date on new promotions and fulfill their unique equipment needs

• Be the person your customers can count on to quickly answer questions and thoroughly resolve issues

• Serve as a can-do leader when it comes to potentially managing sales pipelines for other nearby markets in your region

• Think outside of the box (we know it’s a cliche at this point, but we mean it) to develop new sales strategies and techniques that grow your business and the company’s footprint

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply

• Competitive compensation: Base salary plus uncapped commission

• Commission guarantee period while building book of business

• Company provided truck or Vehicle allowance ($800/mo)

• Company provided cell phone or phone stipend

• Relocation assistance (as required)

• Full medical, dental, and vision coverage for full-time employees

• 401(k) and company match

• Generous PTO + paid holidays

• Gym membership stipend + wellness programs (earn PTO and prizes!)

• Company events, food truck nights, and monthly team dinners

• 16 hours of paid volunteer time per year — give back to the community you call home

• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• You have 2 or more years of experience in B2B sales in construction related industry

• A drive to provide fantastic customer service experience

• You’re Driven and an Influencer that is never satisfied with “good enough” results

• Industry knowledge (rental or construction equipment) and experience in B2B sales is preferred, but not required.

• You’re quick on your feet and willing to solve any problem thrown your way

• You can multi-task in a fast-paced work environment

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

THE ROLE

The Everpure National Partner Manager (NPM) position is a highly critical and senior role in shaping the growth of Everpure's National Partners. This strategic leadership role will drive our National Partner to a successful self-sufficient, autonomous state through go-to-market integration, technical and sales enablement, industry knowledge and meaningful collaboration. 

WHAT YOU'LL DO

• Regularly interact with partner principals, executives, sales teams and sales management at existing and prospective value added and direct market resellers.
• Align Everpure's go-to-market strategy with that of the National Partner's to ensure growth is consistent with stated goals, and ensure long-term relationships with our most strategic Channel Partners.
• Conduct regular sales training presentations with partner technical and sales teams to ensure understanding and articulation of Everpure's Value Proposition and Industry Leadership.
• Assist with driving pipeline, sales qualification, and closing business through the ISO and Channel.
• Define and deploy business plans to deepen our traction with existing channel partners, reviewing and reassessing quarterly.
• Oversee relationship building activities and account mapping activities between Everpure's Sales organization and specified partners.
• Drive channel autonomy & independence through Everpure partner enablement programs with the regional sales teams.

WHAT YOU BRING

• Strong cross-functional leadership experience and excellent communication skills to drive consensus across groups, both internally and within the Channel/Partner organizations.
• Demonstrated experience developing Reseller and Distributor Channels with a proven track record of success meeting and exceeding goals.
• Ability to assess, plan, and actively manage a National Partner or territory to achieve maximum revenue and efficiency.
• BA/BS degree in Business, Marketing or Software Engineering preferred
• Experience supporting the Sales / Channels of enterprise storage, networking or systems solutions for a combination of large enterprise accounts. 

Okta: The World’s Identity Company™

Okta is the leader in Identity management and The World’s Identity Company™. Our mission is to build a more secure world. Okta provides a neutral, powerful, and extensible platform that puts identity at the heart of your stack. Our platforms secure all types of identity, including customers, employees, partners, and AI agents.

Top brands trust Okta. We are relied upon by two thirds of the Fortune 100 and over 40% of the Forbes Global 2000 for their Identity-powered journeys.

The Strategic Workforce Identity Opportunity

Okta Platform Focus: Workforce Identity Solutions. Travel: Some travel is required, including in-person onboarding and travel to our San Francisco, CA HQ OR Chicago office during the first week of employment.

This role is integral to the Strategic segment team, managing large enterprise organizations across various key industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology.

The Technical Account Management (TAM) team is a global group of Okta product experts dedicated to enabling existing customers to succeed. We deepen our understanding of each customer’s unique ecosystem to not only address present challenges but also to anticipate and innovate for the future.

As a Technical Account Manager, you will focus exclusively on Workforce Identity, serving as a trusted technical advisor and advocate for some of our largest customers. You will focus on strategic account alignment and broad deployment strategies to drive lasting success through elevated technical maturity.

Key Workforce Identity Solutions You Will Support:

The Okta Platform secures employees, contractors, and partners across every part of the Identity lifecycle, including governance, access, and privileged controls. Products include:

• Identity & Access Management (IAM): Single Sign-On (SSO), Adaptive MFA, Device Access, API Access Management, Secure Partner Access, Access Gateway, and Universal Directory.
• Identity Governance & Administration (IGA): Lifecycle Management and Identity Governance. (For example, Box enforces zero standing privileges with Okta Identity Governance).
• Privileged Access Management (PAM): Privileged Access.
• Identity Threat Detection & Response (ITDR): Identity Security Posture Management and Identity Threat Protection.

What You'll Be Doing

Strategic Customer Partnership & Influence:

• Build deep, long-lasting relationships with customers as their go-to technical advisor.
• Earn Okta trusted advisor status with customer identity owners and technical leadership, known as the primary point of contact for technical leaders.
• Possess and masterfully apply comprehensive technical expertise to solve complex problems, design sophisticated solutions, and influence customer strategies.
• Collaborate with customers to design identity strategies aligned with their business objectives.
• Leverage tailored technical plans for success with a portfolio of customers of increasing size and complexity.
• Help find ways to build upon and expand customers' adoption of the Okta footprint through additional use cases and increasing security posture.
• Use knowledge of how Okta's product differentiators lead to positive outcomes for customers, securing the Okta footprint against competitive displacement.

Complex Problem Resolution & Advocacy:

• Demonstrate advanced problem-solving skills, capable of dissecting complex, multi-faceted problems and orchestrating effective solutions.
• Proactively identify risks and create mitigation plans, establishing actions, ownership, and driving resolutions.
• Able to handle most customer technical escalations independently, or collaboratively with the Customer Success Manager (CSM).
• Manage competing priorities with little impact on delivery, ensuring follow through on all activity.
• Demonstrate a strong ability to represent and advocate for the customer with cross-functional teams (including engineering and support), while supporting policies and decisions that are in the best interests of the company.
• Facilitate difficult discussions with senior stakeholders.

Thought Leadership & Team Enablement:

• Serve as a thought leader, providing best practices, workshops, and training.
• Generate specific vertical/use case insights and thought leadership, demonstrating an advanced level of Okta platform and identity domain knowledge, with a focus on enhancing customers’ security posture.
• Generate higher value for customers and deeper TAM engagement through repeatable asset and strategy creation for the team.
• Mentor peers and colleagues, upskilling capability with a focus on technical development.
• Contribute to the development of adoption and retention strategies, sharing knowledge of customer patterns, and leading execution.
• Lead project tasks or initiatives aimed at improvement of TAM processes and knowledge.

What You'll Bring to the Role 

• Requires 6+ years of related experience in a professional role, or equivalent experience (e.g., 6+ years with a Master’s degree).
• 3+ years of experience as a Technical Account Manager (TAM) or a comparable role such as Technical Consultant, Product Management, or Solution Architect.
• 3+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
• Education: 
  • BA/BS/MS in Computer Science, Information Technology or related discipline, or equivalent work experience required.
  • Certifications: Okta Certified, CISSP, or equivalent.
• Technical Mastery (Workforce Identity Focus):
  • Extensive proficiency utilizing Okta feature sets and platforms to portray a design, or architecture, that satisfies well-known customer use cases to a customer technical persona including architect.
  • Able to modify existing quickstart or code samples to adapt them to the customer's requirements.
  • Confident in assisting TAM peers on technical challenges, or on behalf of other TAMs customers.
• Solid understanding of one or more of the following key areas:
  • Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect).
  • Experience dealing with legacy applications in a hybrid IT environment with non-standard applications (i.e., those that do not support modern identity federation protocols).
  • SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities.
  • Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc).
  • Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc).
  • Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc).
  • Awareness of augmentation of identity protocols and flows, capable of identifying augmentation that requires additional review.
• Communication and Leadership Skills:
  • Excellent communication skills, capable of translating complex technical topics into actionable insights.
  • Convey complex ideas in a compelling and easily understandable manner.
  • Ability to set expectations and communicate goals and objectives with customers at various levels, up to CxO.
  • Skilled in setting and enforcing appropriate boundaries with both internal and external stakeholders.
  • Ability to track and influence customer behavior and health metrics across a portfolio of accounts

#LI-MM1
#LI-Hybrid
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The Solutions Engineering Team
We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.

The Solutions Engineer, Auth0 Opportunity
Reporting to the Sr. Manager, Solutions Engineering, Strategic Auth0, the Solutions Engineer is a functional business consultant, with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you’ll be doing

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Enterprise Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you’ll bring to the role:

• Identity and Access Management (IAM) Expertise:
  • 5+ years of pre-sales engineering experience in IAM.
  • Strong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML.
  • Experience with lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
• Technical Proficiency:
  • Hands-on experience in one or more of the following development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications.
  • Experience working with REST APIs, API Gateways, and SDKs.
  • Deployed applications on cloud platforms (AWS, Azure, GCP, Vercel, etc.).
  • Understanding of core security concerns in applications (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
• Customer Engagement & Communication:
  • Passion for serving customers, demonstrated in a customer-facing role (ideally pre-sales, but consulting or support also valued).
  • Ability to quickly communicate complex technical ideas, including on-the-fly whiteboard explanations.
  • Elite communication skills, confident in dispensing knowledge and presenting to highly skilled and experienced audiences.
• Strategic & Organizational Skills:
  • Territory management skills, including pipeline building and collaboration with sales counterparts for execution excellence.
  • Diagramming experience for user journey flows, complex architecture diagrams, etc.
• Education & Travel:
  • Bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred.
  • Typically 25% travel.

You might also have (not mandatory):

• Experience with Auth0, Auth0 FGA, or OpenFGA.
• Hands-on experience with Generative AI or LLM technology (LangChain, GenKit, LlamaIndex, etc.).
• Experience integrating with micro services, data lakes, or customer data platforms.
• Developed ReBAC or Fine-Grained Authorization models.

#LI-LSS1

#LI - Remote

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• Perform the duties of Contractor Program Security Officer (CPSO) in support of our Intelligence Community (IC) customers. 
• Utilize your knowledge and experience supporting IC agencies in personnel, information and physical security while establishing site procedures and successfully carrying out the mission.
• Process and maintain employee clearances, access, visit certifications, badges, document control, briefings, debriefing, security database records, and on-boarding.
• Work with our Government customers to obtain accreditation and approval. Be familiar with the process of submitting Fixed Facility Checklists, Construction Security Plans and Tempest Checklists. 
• Ensure the implementation of security measures and the safeguarding of personnel, facilities, and information through the implementation of security procedures in compliance with the 32 CFR Part 117, National Industrial Security Program Operating Manual (NISPOM) Rule, Intelligence Community Directives (ICDs), Security Executive Agent Directives (SEADs), applicable executive orders, laws, and contractual requirements.
• Establish and maintain strong working relationships with our government customers and well as our internal Two Six teams. Work closely with the Headquarters Security Team in Arlington, VA to ensure consistent policies and procedures across the organization.  
• Responsible for the successful preparation and completion of security inspections and audits by our government customers.    
• Coordinate and monitor highly sensitive aspects of the special security programs, ensuring compliance with government and company security policies and procedures.
• Provide agency-level technical expertise concerning physical security, industrial security and contractor clearance processes.
• Work with the customer on establishing classified network connectivity.

• Bachelor's degree or additional related experience
• 5+ years of related Security Management work experience with IC
• Solid experience with Personnel Security and one or more of the additional security disciplines - Physical, Technical, Cyber, and/or Operational, and the willingness to become proficient in all disciplines
• Practical knowledge of Security Databases such as DISS, e-QUIP and Scattered Castles
• Working knowledge of Intelligence Community Directives (ICD’s) and the ability to integrate the ICD requirements into a successful security program
• Working knowledge of NISPOM 32 CFR Part 117 and ICDs
• Knowledge in management of SCIFs/SAPFs across various government agencies
• Experience writing SOP manuals, procedures and OPSEC plans
• Working knowledge of COMSEC account procedures and in the keying of encryption devices

• Candidate must have an active TS/SCI w/Poly

Coho Consulting Group is seeking a Human Resources Classification Specialist to support the Washington Headquarters Services (WHS) Human Resources Directorate (HRD), providing staff-level advice to customers in the development of solutions to a variety of complex problems in position management, organizational alignment, and desk audits. 

Organizations serviced are complex, dynamic organizations primarily with large numbers of diverse, hard to fill, and one of a kind professional, technical, or administrative positions. Many positions are diverse high grade supervisory and managerial positions ranging from professional and scientific occupational positions to high level administrative and program management positions in both competitive and executive service.

100% onsite, at the Mark Center in Alexandria, VA. Reports to the Project Manager. 

Responsibilities (include but are not limited to):

• Provides authoritative advice and position classification/position management services on a continuing basis to all WHS serviced Components. 
• Provides technical advice to managers in exercising their delegated classification authority. 
• Provides position management and classification support to assigned organizations under various personnel systems. 
• Applies a thorough understanding of classification principles, and concepts to interpret and adapt classification standards/guides to secure sound classification on positions. 
• Advises managers on the position classification process and the use of various classification references and automated tools. 
• Makes determinations in the proper crediting of factor levels, and ultimate allocation of grade levels to positions. 
• Communicates grade distinctions to management with supporting criteria and justification. 
• Provides recommendations to management on organizational design. 
• Prepares and reviews positions and/or job descriptions. 
• Writes reports of and prepares evaluation statements as required for internal activity use or in response to external requirements. 
• Responsible for position classification determinations of competitive level, factor levels, FLSA applicability, supervisory/managerial codes; need for submission of financial statements; acquisition program documentation, etc.
• Locates, interprets, analyzes and applies OPM and Inter-Agency Classification Standards and Guides. 
• Determines the correct classification by comparison to existing standards related to the work. 
• Explains the standards, classification decisions, and impact of designated duties on classification.
• Conducts desk audits and position reviews and discusses the classification appeal procedures to employees, supervisors, and operating officials or managers. 
• Inputs and extracts data from a wide variety of source materials, to include, but not limited to DCPDS, USA Staffing, and Defense Ready. Ensures the prompt processing of all personnel Classification actions and accurate position documentation in DCPDS. Builds and validates positions in DCPDS to prepare actions for processing. Maintains an accurate automated tracking system of all classification actions. Obtains data and reports from DCPDS and other HR automation systems, performs a variety of special projects, e.g. quality control of position data in DCPDS, positions builds, and merit pay reviews.
• Advises organizational leadership regarding classification, position management, organizational alignment and to address questions regarding aspects of classification strategies.
• Expected to independently carry out assignments and provide sound management advice to operating officials. 

Requirements:

• Clearance:
  • Secret Security Clearance

• Experience:
• At least five years of government Classification experience, preferably within the Department of Defense or Field Activities.
• Experience with DCPDS, USA Staffing, Defense Ready, and additional federal HR-related products. 
• Knowledge of a wide range of HR classification principles, concepts, laws, policies, and procedures coupled with seasoned consultative skills to provide staff-level advice, develop solutions to complex issues, manage projects, prepare briefings and provide recommendations to improve internal operations. 

Coho Consulting Group is seeking a HR Staffing Specialist to join our team of HR Specialists supporting the Washington Headquarters Services (WHS), Human Resources Directorate, Personnel Services Division (PSD). PSD provides a wide range of consolidated human resources management program functions, specialized technical assistance, common technical services, database administration for various automation initiatives and centralized processing for various DoD agencies and offices located in the National Capital Region and for their respective field activities. 

The role provides WHS/HRD staffing services to include: staffing (e.g., participate in strategic recruitment discussions; create assessments and vacancy announcements, build case files, post job announcement, document qualification determinations, create certificate list, provide applicant notifications, offer positions, receive applicant documentation and review for accuracy, upload documents to USAS and other staffing tools, finalize the offer, assess hiring-related requests (e.g., recruitment bonus, student loan repayment, superior qualifications appointment, etc.) and waivers (e.g., 180-day waiver, reemployed annuitant, etc.) in accordance with Federal, DoD, and agency rules, laws, regulations, guidelines, and processes. Additional staffing services can include, which include lateral assignment, merit promotion, direct hire, delegated examining, Pathways, non-competitive appointments, to include Schedule A and all associated administrative tasks. In addition, the Contractor shall provide assistance and/or support with all recruitment and staffing procedures and processes.

Must be well versed in all applicable laws, regulations, policies, guidance, and case law and utilize existing HR systems such as DCPDS and USA Staffing (USAS) to perform many of the duties. This position is onsite at the Mark Center in Alexandria, VA.

Responsibilities (include but are not limited to):

• Perform staffing specialist duties that support a 60-day Time-to-Hire (TTH) model.
• HR Staffing Specialist will be expected to maintain 25-30 active hiring actions in accordance with established time frames.
• Specialists are expected to routinely update the TTH customer dashboard to communicate status and progress with each assigned RPA.
• Review applicant submission packages for completeness and coordinate with the hiring manager, administrative officer, and/or HR point of contact to ensure all documentation has been received.
• Perform all steps necessary to complete the vacancy announcement in USAS, including but not limited to:
  • Apply job analysis to prepare the draft vacancy announcement(s).
  • Consult with the hiring manager to finalize vacancy announcement(s).
  • Create case file(s).
  • Develop candidate assessment criteria by extracting skills or questions based on the duties of the position.
  • Consult with the hiring manager to finalize candidate assessment criteria for each grade level advertised.
  • Document the approved job analysis, duties, and selected skills/questions in the case file prior to advertising the vacancy announcement.
  • Post the vacancy announcement and monitor the number of applicants to assess the need, in consultation with the hiring manager to extend the announcement.
  • Track all applicants to the position after the close of the announcement.
• Perform all steps necessary in reviewing applicants to eligibility and qualifications standards of the position, including but not limited to:
  • Review applicants against the area of consideration.
  • Review applicants against time-in-grade.
  • Review applicants based on the position’s education requirements.
  • Review applicants based on the position’s required licenses.
  • Review applicants against any selective placement factor (i.e., job-related KSAs essential for satisfactory performance on the job).
  • Verify applicants Veteran’s preference.
  • Review applicants against the position’s specialized experience.
  • Code each applicant based on review and final determination of qualifications.
  • Create certificate list and provide to the hiring manager.
• Respond to specific employment inquiries that require integration of understanding of classification and/or staffing concepts to outcome of hiring actions received from the public, applicants to job announcements, customer hiring managers and administrative officers.
• Provide support which will cover excepted (Title 5 and Title 10 and competitive service); GS-15 and below and equivalent positions (e.g., GG, AD, WG, etc.); professional and wage grade; multiple hiring authorities direct hire, non-Competitive, delegated examining, and merit promotion; up to 80 different occupational series.

Essential Job Requirements:

• Clearance:
• Secret Clearance Level

• Education:

• Bachelor or Associates degree in Human Resources Management or a degree in any of the following fields: Business Administration, Organizational Development, Human Resources Development, Organizational Psychology.
• PHR (Professional in Human Resources) or SHRM-CP (SHRM Certified Professional) - preferred but not required.

• Experience:

• 2-5 years of experience, minimum of 2 years of experience in Federal Hiring/Staffing.
• Proven administrative skills and experienced with HR automated systems.
• Must have experience in DCPDS and USAS.
• Excellent customer service
• Excellent communication skills; written and oral

CI Azumano Travel is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations. 

Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs.  We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

CI Azumano is seeking a Client Services Manager.  This is a remote position; however, one week of in-person orientation at our home office in Virginia Beach, VA is required.

The Client Services Manager will serve as the primary lead for onboarding and implementation of new User Agencies and will provide ongoing strategic support and account management to existing and prospective agencies.

Roles & Responsibilities include, but are not limited to:

Travel & Statewide Support

• Travel with STP staff to meetings throughout the state, at no additional cost to the State.
• Be available for on-site meetings in Sacramento, CA within twenty-four (24) hours’ notice, if requested by STP.
• Operate on a Pacific Time Zone (PT) (UTC -8:00) work schedule.

Implementation & Onboarding

• Lead the onboarding and implementation of new User Agencies
• Provide detailed implementation plans outlining specific actions, timelines, and milestones.
• Conduct weekly calls with STP and User Agencies to ensure consistent communication and progress tracking.
• Develop and manage a structured 90-day onboarding timeline to ensure a smooth and effective transition for each new User Agency.
• Oversee integration and configuration of:
  • Custom travel policies
  • Custom rule classes
  • Approval processes
  • User roles and permissions
  • Future system configurations
  • Ongoing site maintenance

Strategic Planning & Agency Development

• At the request of STP, develop comprehensive goals and tailored strategies specific to each User Agency.
• Establish and maintain strong professional relationships with both existing and prospective User Agencies.
• Provide proactive account management to ensure long-term engagement and program growth.

Performance Review & Opportunity Analysis

• Conduct, at minimum, a bi-annual analysis and review of the top ten (10) User Agencies, at the request of STP.
• Identify missed travel opportunities and new business opportunities.
• Align findings with each User Agency’s specific goals and strategic objectives.

CRM & Reporting

• Utilize the Customer Relationship Management (CRM) software designated by STP.
• Maintain accurate, up-to-date records of all User Agency activities.
• Track onboarding progress, agency engagement, and account development efforts.

CI Azumano Travel is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations. 

Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs.  We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

We are seeking an experienced and dynamic Federal Account Manager to oversee travel programs for federal government clients. In this role, you will be responsible for managing client relationships, ensuring compliance with federal travel regulations, and delivering high-quality travel management services. The Federal Account Manager will collaborate with internal teams, suppliers, and government stakeholders to optimize travel programs, control costs, and ensure mission-ready service delivery.

Key Responsibilities

• Serve as the primary point of contact for assigned federal government travel accounts.
• Build and maintain long-term, trust-based relationships with federal agency stakeholders and program managers.
• Ensure compliance with federal travel regulations, agency policies, and contractual service requirements.
• Analyze travel spend, program performance, and utilization to recommend cost-effective and policy-compliant solutions.
• Collaborate with internal operational teams, technology partners, and suppliers to deliver customized federal travel solutions.
• Monitor service level agreements (SLAs) and ensure consistent, high-quality service delivery.
• Address and resolve client issues promptly while maintaining strong customer satisfaction.
• Provide regular reporting and data-driven insights on travel program performance, savings opportunities, and compliance trends.
• Conduct periodic program reviews and strategic planning sessions with federal clients.
• Manage supplier relationships and support negotiations to maximize value for government programs.
• Stay informed on federal travel policies, contract requirements, and industry best practices.

Account Growth & Program Expansion

• Develop and execute account management strategies to enhance program efficiency and expand services within federal contracts.
• Identify opportunities to introduce additional services such as:
• Meetings and event management
• Emergency and surge lodging support
• Duty-of-care and traveler tracking solutions
• Travel technology optimization (e.g., online booking tools and reporting platforms)
• Maintain a sales pipeline for expansion opportunities within existing federal accounts, leveraging CRM tools such as Salesforce.
• Support contract renewals, recompetes, and program expansions while maintaining strong client retention.

Qualifications

• Bachelor’s degree in Business, Hospitality, Government Contracting, or a related field, or equivalent experience.
• Minimum 3–5 years of experience in travel management, federal account management, or government contracting.
• Strong knowledge of federal travel programs, government contracting environments, and compliance requirements preferred.
• Excellent analytical, negotiation, and organizational skills.
• Strong communication and stakeholder management abilities, particularly with government clients.
• Demonstrated ability to manage multiple accounts, priorities, and deadlines in a fast-paced environment.
• Proficiency with travel management systems, CRM platforms (Salesforce), and Microsoft Office Suite.

About Team & About Role:

Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data.  

Rubrik is looking for a Sales Engineering Manager to lead a team of Cloud Specialist Sales Engineers and provide technical direction and business guidance to the regional sales teams across the Central and Eastern US. You will be accountable for regional revenue goals, recruiting and hiring top talent, enabling Sales Engineers to be best in business and by driving innovative technical programs and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting the industry's first hyper-converged hybrid cloud data management platform for both existing customers and new accounts. 

What You’ll Do:

• Leads a team of Sales Engineers across the Americas region
• Responsible for recruiting, hiring and enabling top SE’s as we expand our coverage
• Provide Technical Leadership and direction to the Sales Teams in the Region to help them build technology solutions for our customers and prospective customers.
• Assists in the analysis, design and development of fully integrated technology solutions.
• Demonstrates technical leadership and subject matter expertise on Rubrik’s products, distributed architectures, file systems, and competitive storage offerings in the Cloud and NAS product space.
• Acts as technical expert
• Makes technical and sales presentations to customer's technical staff and senior management.
• Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment.
• Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate.

Experience You’ll Need:

• 3-5 years of sales engineering management experience preferably in a Cloud Infrastructure environments, working with AWS, Azure and GCP
• Driven – need for success, highly energetic with a strong hands-on, “can do” approach.
• The successful candidate must have a fundamental breadth of technical knowledge in cloud data management, backup and disaster recovery and data analytics.
• Entrepreneurial - willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude
• Strives in moving in a fast-paced environment; including handling multiple calls/demos per day with immediate follow up.
• A high level of business acumen and experience working with Cx0 level personnel, bringing technology solutions to solve business challenges.
• Smart, adaptable and open-minded
• Bachelor’s degree required or equivalent experience

#CG-1

FEQ227R318

Sr. Manager, Field Engineering (Specialist)

While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other US-based locations.

Databricks is leading the next paradigm shift in solving problems with data and is looking for a Field Engineering Manager to lead our Databricks lakehouse expansion. Reporting to a Director of Field Engineering, the Sr. Manager, Specialist Solutions Architects will help lead a team of SSAs with the Retail, Consumer Goods & Travel/Hospitality (RCT) GTM vertical. You will lead and promote a dynamic team focusing on enterprise software, big data/analytics, data engineering, and data science. Leading the technical split-focused team (70% pre-sales, 30% post-sales), you will partner with Sales (and Solution Architects)  to increase revenue and help customers become wildly successful. You'll scale and maintain an outstanding Field Engineering team that is efficient in its operations to help accelerate Databricks' growth in the market.

The impact you will have:

• You will grow a team of Specialist Solutions Architects for a company in high-growth mode.
• You will maintain a hiring pipeline for ongoing hiring needs throughout the year.
• Crush your region's sales target - by partnering with your SA team on how to build a comprehensive technical point of view to establish the lakehouse architecture across a wide array of business units, identify valuable business-impacting use cases and validate consumption demand, and establish themselves as trusted advisors by building strong relationships with technical partners.
• Make your customers in your region extremely successful by driving priorities with sales and alignment with the other databricks technical functions (Specialist, PS and CS)
• Establish relationships across the business to make your customers and team successful.

What we look for:

• 5+ years of experience in the data space with a technical product (i.e. data warehousing, big data, or machine learning).
• Experience leading technical pre-sales teams - hiring, onboarding, and supporting pre-sales professionals, building a territory; up-selling strategic accounts; and exceeding annual quotas.
• Lead a team through best practices for technical account strategy, architecture discussions, and solution advocacy in a customer environment.
• Experience hiring candidates, ramping them up to be successful, and promoting them into larger roles.
• Create positive morale for the team, establish work-life balance and help foster a healthy and productive working relationship within the team and between Field Engineering, Sales, and other important internal partners.
• Experience working with other teams such as Sales, Product Management, Industry Got to Market and Customer Success.
• Experience with driving executive alignment in accounts that guides strategic data infrastructure decisions and establish partnerships through adoptions and growth.

What Impact You’ll Have

GRVTY is a member of 100% of the winning teams for the largest technology program in the Intel Community. We've been supporting this customer on many different sub-projects of this program since our founding in 2013. We've grown on this effort by providing the customer with Engineers who have done exceptional work, and we've retained our staff by paying very strong salaries, and working hard to ensure each Engineer is doing work that aligns with their career interest.

What You’ll Be Owning

GRVTY is seeking a Software Developer (Systems Software) with a TS/SCI + Poly clearance (applicable to this customer) to join one of our top projects in McLean, VA. Support a team specializing in designing, engineering, implementation, development and maintenance of enterprise quality mission systems, networks, and applications.

What You Must Have

• Active TS/SCI with Polygraph Clearance
• Demonstrated experience implementing and managing Cl/CD pipelines (Jenkins required)Strong proficiency with Infrastructure as Code tools: Terraform (required)
• Demonstrated experience with AWS services including EC2, S3, RDS, Lambda, VPC, 1AM, CloudWatch, and other core services
• Demonstrated experience with containerization (such as Docker and Pod man)
• Strong scripting proficiency: Bash (required) and Python (required)
• Experience with database self-hosting including installation, configuration, backup/recovery, high availability, and performance tuning (PostgreSQL and MySQL)
• Hands-on experience with monitoring, logging, and alerting systems such as Prometheus/Alertmanager and CloudWatch
• Demonstrated experience integrating and deploying diverse software systems: AWS cloud services, open-source applications, COTS/GOTS products, and custom applications
• Strong understanding of networking, security, 1AM policies, and AWS architecture best practices
• Experience with Git-based workflows, branching strategies, and version control best practices

What Would Be Nice to Have

• Experience deploying and managing data platform components: Apache Spark, Tri no, Apache Ranger, Apache Iceberg, Apache Superset, data catalogs
• Familiarity with data lakehouse architectures and supporting infrastructure
• Experience with secrets management solutions (AWS Secrets Manager, Parameter Store)
• Knowledge of disaster recovery, backup strategies, and continuity planning
• Familiarity with API gateways and modern microservices patterns
• Experience with cost optimization practices in AWS
• Background deploying and supporting Al/ML workloads or model serving infrastructure
• Experience mentoring team members on DevOps and cloud best practices
• Experience with NoSQL databases (DynamoDB, MongoDB, etc.)
• Familiarity with additional monitoring tools (Grafana, ELK stack)
• Experience integrating customer's Enterprise services

                                                                                                                                                                          ACCOUNT MANAGER 
                                                                                                                                                                                     ACCOUNTS – CLIENT SERVICES 

 
JOB SUMMARY: 

The Account Manager position provides supplemental support to their overall client services team. This person is instrumental in the effort of ensuring client expectations are exceeded in terms of the specifications outlined in agreed-upon Statements of Work (SOW). Account Managers must have strong organizational, communication, and problem-solving skills. They must also be able to balance the needs of the client with the needs of Snow’s business. They must have the ability to quickly build trust and credibility with internal and potentially external stakeholders. They are responsible for communicating the status of an account to their superiors and their peers. In addition, they may be responsible for daily communication with the client. 

Snow’s business is centered around the patient journey, and the Account Manager, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Account Manager must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients. 

PATIENT PRIVACY: 

The core of our business is working with patients. It is most likely that you will come in contact with personally identifiable information (PII) and personal health information (PHI) of patients living with chronic illness. The Account Manager will be required to successfully complete and adhere to training courses which may include, but are not limited to: 
• Snow Policies and Procedures 
• Health Insurance Portability and Accountability Act (HIPAA) requirements such as the Privacy Rule, the Security Rule, and Sunshine Act reporting 
• Adverse Event (AE) Reporting 
• The promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations 
• Privacy and Data Security 

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: 

The Account Manager must be able to perform the following essential duties and functions: 

• Report to and assist the Account Director
  • Potentially interface directly with clients to maintain open and frequent communication
  • Coordinate the planning, scheduling, and implementation of marketing strategies and tactics for the organization 
  • Interact with all members of the team to ensure the accuracy of information exchange and smooth flow of product work in daily business 
  • Document all marketing projects and meetings on an ongoing basis and complete summary reports and analyses as needed 
  • Keep ADs and VPs apprised of key issues regarding account status 
  • Identify and implement methods to improve area operations, processes, efficiency, and service to clients 
  • Where possible, identify opportunities for effective utilization of the Patient Ambassador ® model in patient-engagement activities, strategies, and/or tactics 
  • Thoroughly understand the disease category for each representative brand 
  • Thoroughly understand the brand strategy, product attributes, main competitors, and major issues facing the space for each representative brand 
  • Interface with clients, contractors, healthcare professionals, and vendors with professionalism 
  • Attend and contribute to all internal staff meetings 
  • Promote teamwork by being collaborative and supportive of fellow employees’ projects 
  • Maintain a favorable working relationship with all employees to promote a harmonious working environment in order to facilitate positive employee morale, productivity, and continued improvement 
  • Manage and track individual projects and follow up to ensure they are completed in alignment with agreed timelines 
  • Maintain accurate, detailed, and honest records such as contact reports, status reports, dashboards, etc. 
  • Support the implementation of promotional programs to publicize and promote various activities, events, and/or tactics 
  • Represent the organization at various community functions and/or meetings; promote existing and new programs and/or policies 
  • This position may include up to 20% travel 

The Account Manager may be asked to perform additional duties and responsibilities consistent with those listed above based on business needs. 

KNOWLEDGE, SKILLS, AND ABILITIES: 

Knowledge: 
• General understanding of business and marketing concepts 
• General understanding of digital/social media marketing platforms and capabilities 
• Ability to synthesize and communicate statistics 

Skills & Abilities: 
• Strong communication/presentation skills 
• Strong conceptual skills 
• Proficient in Microsoft PowerPoint, Excel, and Word 
• Excellent organizational skills 

EDUCATION, EXPERIENCE, AND RELATED QUALIFICATIONS: 
Bachelor's degree from a four-year college or university and three to five years of related experience and/or training preferred. Candidates must have a valid driver’s license. In some instances, a passport may be necessary. 

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands (to finger, handle, or feel); reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by Snow Companies reserves the right to alter, change, or modify this job description at any time, with or without notice, as deemed appropriate and necessary due to operational needs this job include close vision, color vision, and the ability to adjust focus. The employee must be able 
to operate a motor vehicle. 

WORK ENVIRONMENT/ENVIRONMENTAL CONDITIONS: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. No or very limited exposure to physical risk.  

ACCOUNT MANAGER

ACCOUNTS – CLIENT SERVICES 

 
JOB SUMMARY: 

The Account Manager position provides supplemental support to their overall client services team. This person is instrumental in the effort of ensuring client expectations are exceeded in terms of the specifications outlined in agreed-upon Statements of Work (SOW). Account Managers must have strong organizational, communication, and problem-solving skills. They must also be able to balance the needs of the client with the needs of Snow’s business. They must have the ability to quickly build trust and credibility with internal and potentially external stakeholders. They are responsible for communicating the status of an account to their superiors and their peers. In addition, they may be responsible for daily communication with the client. 

Snow’s business is centered around the patient journey, and the Account Manager, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Account Manager must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients. 

PATIENT PRIVACY: 

The core of our business is working with patients. It is most likely that you will come in contact with personally identifiable information (PII) and personal health information (PHI) of patients living with chronic illness. The Account Manager will be required to successfully complete and adhere to training courses which may include, but are not limited to: 
• Snow Policies and Procedures 
• Health Insurance Portability and Accountability Act (HIPAA) requirements such as the Privacy Rule, the Security Rule, and Sunshine Act reporting 
• Adverse Event (AE) Reporting 
• The promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations 
• Privacy and Data Security 

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: 

The Account Manager must be able to perform the following essential duties and functions: 

• Report to and assist the Account Director
  • Potentially interface directly with clients to maintain open and frequent communication
  • Coordinate the planning, scheduling, and implementation of marketing strategies and tactics for the organization 
  • Interact with all members of the team to ensure the accuracy of information exchange and smooth flow of product work in daily business 
  • Document all marketing projects and meetings on an ongoing basis and complete summary reports and analyses as needed 
  • Keep ADs and VPs apprised of key issues regarding account status 
  • Identify and implement methods to improve area operations, processes, efficiency, and service to clients 
  • Where possible, identify opportunities for effective utilization of the Patient Ambassador ® model in patient-engagement activities, strategies, and/or tactics 
  • Thoroughly understand the disease category for each representative brand 
  • Thoroughly understand the brand strategy, product attributes, main competitors, and major issues facing the space for each representative brand 
  • Interface with clients, contractors, healthcare professionals, and vendors with professionalism 
  • Attend and contribute to all internal staff meetings 
  • Promote teamwork by being collaborative and supportive of fellow employees’ projects 
  • Maintain a favorable working relationship with all employees to promote a harmonious working environment in order to facilitate positive employee morale, productivity, and continued improvement 
  • Manage and track individual projects and follow up to ensure they are completed in alignment with agreed timelines 
  • Maintain accurate, detailed, and honest records such as contact reports, status reports, dashboards, etc. 
  • Support the implementation of promotional programs to publicize and promote various activities, events, and/or tactics 
  • Represent the organization at various community functions and/or meetings; promote existing and new programs and/or policies 
  • This position may include up to 20% travel 

The Account Manager may be asked to perform additional duties and responsibilities consistent with those listed above based on business needs. 

KNOWLEDGE, SKILLS, AND ABILITIES: 

Knowledge: 
• General understanding of business and marketing concepts 
• General understanding of digital/social media marketing platforms and capabilities 
• Ability to synthesize and communicate statistics 

Skills & Abilities: 
• Strong communication/presentation skills 
• Strong conceptual skills 
• Proficient in Microsoft PowerPoint, Excel, and Word 
• Excellent organizational skills 

EDUCATION, EXPERIENCE, AND RELATED QUALIFICATIONS: 
Bachelor's degree from a four-year college or university and three to five years of related experience and/or training preferred. Candidates must have a valid driver’s license. In some instances, a passport may be necessary. 

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands (to finger, handle, or feel); reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by Snow Companies reserves the right to alter, change, or modify this job description at any time, with or without notice, as deemed appropriate and necessary due to operational needs this job include close vision, color vision, and the ability to adjust focus. The employee must be able 
to operate a motor vehicle. 

WORK ENVIRONMENT/ENVIRONMENTAL CONDITIONS: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. No or very limited exposure to physical risk. 

ACCOUNT MANAGER

ACCOUNTS – CLIENT SERVICES 

 
JOB SUMMARY: 

The Account Manager position provides supplemental support to their overall client services team. This person is instrumental in the effort of ensuring client expectations are exceeded in terms of the specifications outlined in agreed-upon Statements of Work (SOW). Account Managers must have strong organizational, communication, and problem-solving skills. They must also be able to balance the needs of the client with the needs of Snow’s business. They must have the ability to quickly build trust and credibility with internal and potentially external stakeholders. They are responsible for communicating the status of an account to their superiors and their peers. In addition, they may be responsible for daily communication with the client. 

Snow’s business is centered around the patient journey, and the Account Manager, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Account Manager must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients. 

PATIENT PRIVACY: 

The core of our business is working with patients. It is most likely that you will come in contact with personally identifiable information (PII) and personal health information (PHI) of patients living with chronic illness. The Account Manager will be required to successfully complete and adhere to training courses which may include, but are not limited to: 
• Snow Policies and Procedures 
• Health Insurance Portability and Accountability Act (HIPAA) requirements such as the Privacy Rule, the Security Rule, and Sunshine Act reporting 
• Adverse Event (AE) Reporting 
• The promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations 
• Privacy and Data Security 

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: 

The Account Manager must be able to perform the following essential duties and functions: 

• Report to and assist the Account Director
  • Potentially interface directly with clients to maintain open and frequent communication
  • Coordinate the planning, scheduling, and implementation of marketing strategies and tactics for the organization 
  • Interact with all members of the team to ensure the accuracy of information exchange and smooth flow of product work in daily business 
  • Document all marketing projects and meetings on an ongoing basis and complete summary reports and analyses as needed 
  • Keep ADs and VPs apprised of key issues regarding account status 
  • Identify and implement methods to improve area operations, processes, efficiency, and service to clients 
  • Where possible, identify opportunities for effective utilization of the Patient Ambassador ® model in patient-engagement activities, strategies, and/or tactics 
  • Thoroughly understand the disease category for each representative brand 
  • Thoroughly understand the brand strategy, product attributes, main competitors, and major issues facing the space for each representative brand 
  • Interface with clients, contractors, healthcare professionals, and vendors with professionalism 
  • Attend and contribute to all internal staff meetings 
  • Promote teamwork by being collaborative and supportive of fellow employees’ projects 
  • Maintain a favorable working relationship with all employees to promote a harmonious working environment in order to facilitate positive employee morale, productivity, and continued improvement 
  • Manage and track individual projects and follow up to ensure they are completed in alignment with agreed timelines 
  • Maintain accurate, detailed, and honest records such as contact reports, status reports, dashboards, etc. 
  • Support the implementation of promotional programs to publicize and promote various activities, events, and/or tactics 
  • Represent the organization at various community functions and/or meetings; promote existing and new programs and/or policies 
  • This position may include up to 20% travel 

The Account Manager may be asked to perform additional duties and responsibilities consistent with those listed above based on business needs. 

KNOWLEDGE, SKILLS, AND ABILITIES: 

Knowledge: 
• General understanding of business and marketing concepts 
• General understanding of digital/social media marketing platforms and capabilities 
• Ability to synthesize and communicate statistics 

Skills & Abilities: 
• Strong communication/presentation skills 
• Strong conceptual skills 
• Proficient in Microsoft PowerPoint, Excel, and Word 
• Excellent organizational skills 

EDUCATION, EXPERIENCE, AND RELATED QUALIFICATIONS: 
Bachelor's degree from a four-year college or university and three to five years of related experience and/or training preferred. Candidates must have a valid driver’s license. In some instances, a passport may be necessary. 

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands (to finger, handle, or feel); reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by Snow Companies reserves the right to alter, change, or modify this job description at any time, with or without notice, as deemed appropriate and necessary due to operational needs this job include close vision, color vision, and the ability to adjust focus. The employee must be able 
to operate a motor vehicle. 

WORK ENVIRONMENT/ENVIRONMENTAL CONDITIONS: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. No or very limited exposure to physical risk.  

Compliance Manager

FLSA Status: Exempt

JOB SUMMARY:

The Compliance Manager performs a vital role in Snow Companies’ overall regulatory compliance, enforcement, and implementation of strict standard business practices to ensure that the client services delivered by Snow are of the highest quality. The Compliance Manager reports to the VP, Compliance Operations.

Snow’s business is centered around the patient journey, and the Compliance Manager, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Compliance Manager must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

The Compliance Manager must be able to perform the following essential duties and functions:

• Manage and maintain contract documents:
  • track key dates (expiration)
  • oversee Master Services Agreements (MSA) review, approval, and signing
  • update M files (executed contracts repository) with completed MSAs
  • maintain MSA Management spreadsheet
  • maintain MSA database
  • oversee finalization and receipt of ancillary agreements (DPAs, PV/safety agreements, data sharing agreements, travel/expense policies, etc.)
  • maintain business development (BD) contract files (Euler grade, Non-Disclosure Agreements, MSA drafts)
• Coordinate with OMC Risk Management for review of MSA insurance terms
• Coordinate with Snow Privacy and Compliance for review of Data Privacy Agreement (DPA), privacy, and Pharmacovigilance (PV) terms
• Maintain Statement of Work (SOW) library
• Assist finance with new client onboarding
• Submit Certificate of Insurance (COI) requests
• Coordinate workflow between internal departments (finance, legal, compliance, BD, account services)
• Review/approve CSC (corporate filing) invoices
• Administer Snow Standard Contract Templates (NDAs, Ambassador Agreements, Print/Film Releases, Waiver of Honoraria, etc.)
• Liaise with Ambassador Services to execute Ambassador Contract requests
• Execute Snow’s Individual Rights Request Process
• Work with Snow’s Client Finance and Account teams to review SOWs as needed
• Recommend changes that will improve quality and efficiency and reduce cost

The primary job functions and responsibilities include, but are not limited to, those listed above

Weekend and Night Work:

Although your day-to-day work should primarily take place during regular office hours (8:30 a.m.–6:00 p.m., Monday–Friday), there will be occasions when you are required to work late into the evening and/or over the weekend. The candidate selected for the Compliance Manager position should have the expectation that the workload and nature of the work will require hours that may extend past the normal business hours of the company. This includes working on the weekends.

Flexibility:

The core business hours that you work may change based on business needs, and shifts may change from time to time.

Collaboration/Teamwork:

The size and nature of our company will require that you work in collaboration with people in other departments. Candidates must demonstrate their willingness/ability to step into other roles as needed to drive the success of the company. Candidates will need to demonstrate their ability to be a contributing member of a team that has goals that are broader than an individual job description or function.

Patient Privacy:

The core of our business is working with patients. It is most likely that you will come in contact with Personal Consumer Information (PCI) of patients living with chronic illness. It will be required that you take training courses that include, but are not limited to:

• Snow Policy Training
• Health Insurance Portability and Accountability Act (HIPAA)
• Adverse Event (AE) Reporting Training

Requirements/Qualifications:

• Strong attention to detail
• Excellent technical, business, and people skills
• Well-organized and flexible to meet continuously changing priorities and challenges
• Excellent project management skills in times of urgency
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upward with a positive attitude
• Current/past experience as a paralegal or contracts manager preferred
• Bachelor's degree or equivalent related experience in business or technology

Mentor Program Specialist 

FLSA Status: Exempt

JOB SUMMARY:

The Mentor Program Specialist (MPS) is responsible for implementing all Mentor Program interactions including Mentor and Program Registrant relations. The Mentor Program Specialist will work in a fast-paced environment, meeting deadlines, multitasking, and coordinating with many divisions of Snow including Compliance, Analytics, Ambassador Managers, and Coaching and Training Specialists. The Mentor Program Specialist must also work closely with Account Team leads, Health Educators, and Mentors to address and meet the objectives of Snow’s clients relating to Mentor Program management.

The Mentor Program Specialist serves as the direct point of contact for Mentors and oversees compliance adherence and Mentor communication skills training, coordinates schedules for Mentees/Mentors calls, completes post-call evaluations, maintains accurate reporting, and provides excellent customer service throughout the entire program process.

A Mentor Program Specialist must have exceptional listening, communication, and organizational skills, and must be able to develop personal relationships with Mentors that convey compassion while maintaining professional boundaries. The Mentor Program Specialist will also be responsible for timely and thorough documentation for all Mentor communication and engagement.

Snow’s business is centered around the patient journey, and the Mentor Program Specialist, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Mentor Program Specialist must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

The Mentor Program Specialist must be able to perform the following essential duties and functions:

General:

• Adhere to standard processes, demonstrate strong communication skills, and maintain excellent attention to detail
• Display clear comprehension of legal and regulatory guidelines issued by the U.S. Food and Drug Administration (FDA) as they apply to the Mentor Programs
• Understand pharmaceutical industry regulations (both current and expected changes)
• Demonstrate a complete understanding of HIPAA privacy guidelines and maintain all documentation in accordance with these guidelines
• Develop strong partnership with Compliance, Analytics, Ambassador Managers, and Coaching and Training Specialists to align on team processes, client initiatives, compliance regulations, and project management
• Partner with Account Team on all Mentor engagement, training, and performance evaluation as well as identify and communicate any gaps (instances where additional mentors may need to be recruited to participate in the Mentor Program)
• Identify and suggest methods to improve process and efficiency for the Mentor Programs
• Analyze Mentor utilization needs to develop new initiatives or modify and improve existing initiatives in partnership with Account Teams to meet client objectives
• Update standard operating procedures on a regular basis to reflect changes in brand initiatives, policies, and procedures, and ensure timely communication of these updates

Mentor Program Management: 

• Understand the disease category, special needs, and individual requirements associated with each category to become the expert on programs managed
• Manage Mentor relationships and problem-solving with professionalism
• Demonstrate empathy and compassion in all communications
• Coordinate Mentor calls on behalf of Mentors/Mentees utilizing only approved email communications and/or scripts
• Evaluate and understand Mentor’s strengths, experiences, and approved talking points to match appropriate Mentors with Mentees based on registration preferences
• Manage post-call evaluations to understand Mentee satisfaction and call to action from the Mentor/Mentee connection
• Partner with Ambassador Manager to ensure contractual obligations are fulfilled
• Assist Account Team with any Mentor training
• Facilitate expense process for Mentor calls
• Communicate with Health Educators regarding registrations
• Work closely with Coaching and Training Specialists to ensure proper communications and presentation skills coaching takes place
• Evaluate Mentor performance to ensure compliance adherence, client objectives are met, and Mentee satisfaction is achieved
• Understand all of the approved communications surrounding the Mentor Programs (e.g. availability, confirmations, reminders, evaluation), the timing of the various communications, and be knowledgeable about what materials are due to expire to ensure that only currently approved materials are in use, and any recommended improvements can be suggested in advance of reapprovals

Documentation and Reporting:

• Ensure all Mentor communications are documented in Salesforce (online data management platform)
• Document Mentor utilization, Mentee registrations and call schedules, and post-call evaluations in Salesforce
• Participate in extensive training on Adverse Event reporting
• Ensure all Adverse Events are reported per client requirements
• Work closely with Analytics to provide detailed reports on Mentor utilization and touch points
• Coordinate with Ambassador Manager to ensure contracts are up to date and closely monitor expiration dates to ensure there is never a lapse
• Utilize reports to check all data and documentation on registrations and call schedules, and ensure all tasks are completed timely and accurately
• Periodically test and check that program elements are operating as expected (e.g. web registrations, flows, moderator and/or monitors assigned to calls as expected, check transcripts)

REQUIRED SKILLS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Outreach Calls: 

While not all positions have the core responsibility of cold calling or outreach calls, all positions will be expected to perform this task when necessary. Mentor Program Specialists are required to make outreach calls in response to mentor program registrations, and while cold calling is not a core function of this role, it is a necessary function for the client team. Therefore, candidates selected for this position will be expected to contribute to this important function. Candidates not comfortable or willing to make outreach calls, which are typically a “cold call,” should take this into consideration when applying for this position.

Weekend & Night Work:

Although day-to-day work should primarily take place during regular office hours, there will be occasions when you are required to shift working hours into the evening and/or over the weekend. Candidates selected for the Mentor Program Specialist position should have the expectation that the workload and nature of the work will require flexible hours that may extend past the business hours of the company (8:30 a.m.–6 p.m., Monday–Friday). This includes working on the weekends.

Flexibility:

The core business hours that you work may change based on business needs. Candidates need to understand this and expect that their shifts may change from time to time.

Collaboration/Teamwork:

The size and nature of our company will require that you work in collaboration with people in other departments. Candidates must demonstrate their willingness/ability to step into other roles as needed to drive the success of the company. Candidates will need to demonstrate their ability to be a contributing member of a team that has goals that are broader than an individual job description or function.

Language Skills/Communication:

Candidates must have the ability to read and comprehend general documents relating to the pharmaceutical/biotechnology industry that include but are not limited to: medical education, medical periodicals, clinical trial data, package inserts, medical procedures, industry regulations, and reimbursement/tax guidelines. Candidates must have the ability to prepare and present business reports and correspondence. Candidates will have demonstrated their ability to effectively and professionally communicate with managers, clients, customers, Ambassadors, and the general public. Working with patients requires the candidate to exercise discretion and empathy as patients are living with chronic conditions. Fluency in a foreign language is a plus.

Patient Privacy:

The core of our business is working with patients. It is most likely that you will come in contact with Personal Consumer Information (PCI) of patients living with chronic illness. It will be required that you take training courses that include but are not limited to:

• Snow Policy Training
• Health Insurance Portability and Accountability Act (HIPAA)
• Adverse Event (AE) Reporting Training
• U.S. Food and Drug Administration (FDA) Training

Computer Skills:

Candidate must have excellent computer skills in a Microsoft Windows environment to include:

• Word processing (Word)
• Spreadsheets (Excel)
• Presentation software (PowerPoint)
• Email (Outlook)
• Internet and World Wide Web

Mathematical Skills:

Candidates will have the ability to comprehend and utilize basic mathematical skills as well as business statistics to include percentages, ratios, discounts, interest, commissions, and proportions.

Reasoning Ability:

Candidates will have the ability to identify and define problems while applying good problem-solving skills through collecting data, establishing facts, and drawing valid conclusions. Candidates will have the ability to deal with a variety of concrete variables in situations where only limited standardization exists. Candidates will have the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Candidates will be capable of applying industry benchmarks to create standardized practices.

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands (to finger, handle, or feel), reach with hands and arms, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must be able to operate a motor vehicle.

Certificates, Licenses & Registrations: 

Candidates must have a valid driver’s license. In some instances, a passport may be necessary.

Education and Experience:

Bachelor’s degree from a four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience preferred.

Program Manager

Patient Experience

JOB SUMMARY:

The Program Manager position represents the core of the Snow Companies business model. This position is ultimately responsible for planning and executing patient education programs in a virtual or live setting, as well as responsible for program promotion and attendance. The key transferable skills for this position are: Virtual & live event planning and coordination, attention to detail, communication, organization, and resourcefulness. Programs team members are responsible for liaising with the Account team members to effectively understand the needs of the clients with regard to program selection and development. Program Managers report directly to Associate or Program Directors. Snow’s business is centered around the patient journey, and the Program Manager, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Program Manager must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients.

PATIENT PRIVACY:

The core of our business is working with patients. It is most likely that you will come in contact with personally identifiable information (PII) and personal health information (PHI) of patients living with chronic illness. The Program Manager will be required to successfully complete and adhere to training courses which may include, but are not limited to:

• Snow Policies and Procedures
• Health Insurance Portability and Accountability Act (HIPAA) requirements such as the Privacy Rule, the Security Rule, and Sunshine Act reporting
• Adverse Event (AE) Reporting 
• The promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations
• Privacy and Data Security

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

It is preferred that the Program Manager has experience in and is able to perform the following essential duties and functions:

• Coordinate virtual webinars and events geared towards a patient and caregiver audience on behalf of our pharmaceutical clients
• Coordinate live event details including all management of venue set up, menu selection, and Audio/Visual needs
• Understand technical requirements and meeting outcomes to make appropriate platform recommendations (AdobeConnect, Webex, Zoom)
• Create virtual events with the appropriate platform settings and provide training for clients and presenters as needed
• Communicate with clients, pharmaceutical sales representatives, and internal teams to solidify details for events (live or virtual)
• Lead the production of events and take on the role of the production director during the event (live or virtual)
• Provide primary technical support to the client and internal team during the virtual engagement process, including any tech run-throughs scheduled prior to the actual event
• Perform as the event host or moderator for part of or the entire event (live or virtual)
• Conduct research and analysis of key competitive markets and make recommendations regarding the program platform or location and design of the event
• Participate in client meetings and conference calls to identify issues and make recommendations on how to eliminate future occurrences
• Individuals will be responsible for interfacing with contractors and vendors in a professional manner and assisting the department staff in programs, outreach, promotions, research, and campaigns
• Coordinate with third-party vendors to provide supervision on contractual details and instruct contractors on details and expectations
• Provide regular communication with client representatives regarding ongoing program development and effectiveness
• Establish an excellent working relationship with assigned clients and continuously strive to improve the level of overall service the company is providing
• This position may include up to 25% in travel

The Program Manager may be asked to perform additional duties and responsibilities consistent with those listed above based on business needs.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge:

•  Proficient working knowledge in a Microsoft Windows environment to include:

• Word processors (Word)
• Spreadsheets (Excel)
• Presentation software (PowerPoint)
• Email (Outlook)
• Salesforce (preferred)
• Zoom (preferred)
• Event planning and coordination
• Basic mathematics and business statistics

Skills:

• Public speaking
• Teamwork mentality
• Organization and file management
• Multitasking
• Empathy
• Attention to detail

Abilities: 

• Flexibility in job roles/responsibilities/business hours
  • Although day-to-day work should take place mostly during regular office hours (9:00 a.m.–6:00 p.m., Monday–Friday), candidates selected for the Program Manager position should expect that the workload and nature of the work will require hours that may extend past the business hours of the company. This includes working on the weekends
• Comprehension of general documents related to the pharmaceutical/biotechnology industry
• Critical thinking
• Travel
• Problem-solving
• Conduct outreach calls
  • Outreach calls are a necessary function of those in a Senior Program Manager position. Therefore, candidates selected for this position will be expected to contribute as needed to this important function. Candidates not comfortable or willing to make outreach calls, which are typically “cold calls,” should take this under consideration when applying

EDUCATION, EXPERIENCE, AND RELATED QUALIFICATIONS:

Bachelor's degree from a four-year college or university and three to five years of related experience and/or training preferred. Candidates must have a valid driver’s license. In some instances, a passport may be necessary.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands (to finger, handle, or feel), reach with hands and arms, and talk or hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

WORK ENVIRONMENT/ENVIRONMENTAL CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate with no or very limited exposure to physical risk.

Senior Account Director

Accounts – Client Services

JOB SUMMARY:                                                                                                                                                                                

The Senior Account Director is the “face” of Snow to the client. They serve as an agency leader, strategically guiding clients to achieve their communication and business objectives, fostering brand growth through deep category knowledge, strategic marketing acumen, value-added relationships, and a genuine passion for patients. The Senior Account Director typically has the responsibility of managing several clients, works with a high level of independence, grows business, proficiently manages and develops others, has deep operational knowledge, fosters collaborative cross-functional teams, and exhibits strong strategic leadership.

Snow’s business is centered around the patient journey, and the Senior Account Director, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of our patients and caregivers. The Senior Account Director must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients.

OBJECTIVES:

1. CLIENT RELATIONSHIP: Develops and maintains meaningful and productive client relationships at all levels to ensure that strategic recommendations and tactical deliverables surpass client expectations. Initiates ongoing communication with clients to manage and align expectations, ensure staffing resources and performance expectations are met, and provide strategic counsel. Contributes to the overall client financial management and establishes and meets internal client revenue targets. Provides proactive counsel on external marketplace, competitive pressures, and brand influences, sells agency expertise, gains consensus on patient programs, and develops strategic initiatives.

2. STRATEGY: Works with clients to drive strategic efforts that solve their business and communications problems. Proposes ideas and strategies to capitalize on new opportunities and influence decision-making. The Senior Account Director develops expertise that the client relies on for innovation and strategic counsel within the patient community. With a passion for the patients and acquiring knowledge, the Senior Account Director is knowledgeable in brand, category, industry, and communication trends and proactively shares knowledge and points of view.

3. ORGANIC GROWTH: Drives a business-building orientation on account teams, secures organic growth opportunities, actively pursues and engages prospective clients to acquire new business, and builds agency partnership opportunities.

4. FINANCIAL RESPONSIBILITY: Effectively works with management to strategize approaches to meet forecasting targets. Conveys milestone expectations to their teams and regularly communicates updates to their manager. Ensures billing logistics are handled in a timely fashion, e.g., revenue recognition communications and providing details to the Client Finance Managers. Works with management through the SOW development process.

5. MENTORING: Effectively leads and supports employee-engagement opportunities and fosters cross-discipline relationships to better our agency’s culture, resources, talent development, and marketplace position. Sets clear performance expectations, communicates alignment between individual roles and overall organizational strategy, and delivers on employee value proposition. Supports and leverages talent programs and initiatives.

PATIENT PRIVACY:

The core of our business is working with patients. It is most likely that you will come in contact with personally identifiable information (PII) and personal health information (PHI) of patients living with chronic illnesses. The Senior Account Director will be required to successfully complete and adhere to training courses which may include, but are not limited to:

• Snow Policies and Procedures
• Health Insurance Portability and Accountability Act (HIPAA) requirements such as the Privacy Rule, the Security Rule, and Sunshine Act reporting
• Adverse Event (AE) Reporting
• Privacy and Data Security
• The promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

The Senior Account Director must be able to perform the following essential duties and functions:

• Conduct regular meetings with the Account Team
• Maintain close contact with everyone on the Account Team and be aware of all ongoing projects
• Provide Account Team with support, guidance, and resources as necessary
• Manage product strategy and ensure tactical implementation relating to product strategy
• Provide short- and long-term direction for product
• Confer with Account Team for internal issue resolutions related to team dynamics
• Mentor, review ongoing performance results, and identify needs or development of team members
• Implement coaching or mentoring partnerships as appropriate
• Keep VPs apprised of key issues regarding account status
• Manage the workload of the team members assigned to the brand, ensuring that all tactics contained in the SOW are being executed in a strategic and timely manner
• Review and approve all materials before client review
• Strong grasp of digital trends in healthcare and ability to interpret reports leveraging brand knowledge for client insight generation
• Partner and collaborate with Creative Team (in terms of brand strategy) for development of materials
• Analyze business developments within brand/disease category, as well as competitive landscape in order to identify and propose new areas for business growth
• Lead development of strategic recommendations to clients, and look for opportunities to “upsell” Snow’s programs and services
• Manage multiple accounts
• Develop SOWs for clients in partnership with management
• Prepare for and attend strategic planning meetings with clients
• Develop internal processes and procedures for best practices across company
• This position may include up to 30% in travel

The Senior Account Director may be asked to perform additional duties and responsibilities consistent with those listed above based upon business needs.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge:

• 5+ years of pharma or healthcare advertising; Experience working with patients preferred

Skills & Abilities:

• Strong communication/presentation skills
• Significant background in pharmaceutical advertising Account Services
• Ability to craft presentations (new business, creative, tactical, strategy, selling, etc.)
• Ability to lead a team
• Strong mentoring and coaching skills
• Entrepreneurial skill at organically building business
• Management experience
• Proficient in Microsoft PowerPoint, Excel, and Word

EDUCATION, EXPERIENCE, AND RELATED QUALIFICATIONS:

• Bachelor's degree from a four-year college or university and three to five years of related experience and/or training preferred
• Candidates must have a valid driver’s license
• In some instances, a passport may be necessary

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands (to finger, handle, or feel); reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must be able to operate a motor vehicle.

WORK ENVIRONMENT/ENVIRONMENTAL CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. No or very limited exposure to physical risk.

Senior Account Manager 

Accounts – Client Services 

JOB SUMMARY:                                                                                                                                    

The Senior Account Manager position is the “face” of Snow to the client. This person is ultimately responsible for ensuring that client expectations are being exceeded regarding the specifications outlined in agreed-upon Statements of Work (SOW). Senior Account Managers must have strong organizational, communication, and problem-solving skills. They must also be able to balance the needs of the client with the needs of Snow’s business. They must have the ability to quickly build trust and credibility with the client. They are responsible for communicating the status of an account to their superiors and their peers. In addition, they are responsible for daily communication with the client. 

Snow’s business is centered around the patient journey, and the Senior Account Manager, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Senior Account Manager must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients. 

PATIENT PRIVACY: 

The core of our business is working with patients. It is most likely that you will come in contact with personally identifiable information (PII) and personal health information (PHI) of patients living with chronic illness. The Senior Account Manager will be required to successfully complete and adhere to training courses which may include, but are not limited to: 

• Snow Policies and Procedures 

• Health Insurance Portability and Accountability Act (HIPAA) requirements such as the Privacy Rule, the Security Rule, and Sunshine Act reporting 

• Adverse Event (AE) Reporting  

• The promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations 

• Privacy and Data Security 

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: 

The Senior Account Manager must be able to perform the following essential duties and functions: 

• Report to and assist the Account Director 

• Interface directly with clients to maintain open and frequent communication 

• Coordinate the planning, scheduling, and implementation of marketing strategies and tactics for the organization 

• Interact with all members of the team to ensure the accuracy of information exchange and smooth flow of product work in daily business 

• Document all marketing projects on an ongoing basis and complete summary reports and analyses as needed 

• Keep ADs and VPs apprised of key issues regarding account status 

• Identify and implement methods to improve area operations, processes, efficiency, and service to clients 

• Develop methods for increased and effective utilization of the Patient Ambassador® model in patient-engagement activities, strategies, and/or tactics 

• Thoroughly understand the disease category for each representative brand 

• Thoroughly understand the brand strategy, product attributes, main competitors, and major issues facing the space for each representative brand 

• Interface with clients, contractors, healthcare professionals, and vendors with professionalism 

• Attend and contribute to all internal staff meetings 

• Promote teamwork by being collaborative and supportive of fellow employees’ projects 

• Maintain a favorable working relationship with all employees to promote a harmonious working environment in order to facilitate positive employee morale, productivity, and continued improvement 

• Manage and track individual projects and follow up to ensure they are completed in alignment with agreed timelines 

• Maintain accurate, detailed, and honest records such as contact reports, status reports, dashboards, etc. 

• Support the implementation of promotional programs to publicize and promote various activities, events, and/or tactics 

• Represent the organization at various community functions and/or meetings; promote existing and new programs and/or policies 

• This position may include up to 30% in travel 

The Senior Account Manager may be asked to perform additional duties and responsibilities consistent with those listed above based on business needs. 

KNOWLEDGE, SKILLS, AND ABILITIES: 

Knowledge: 

• 2+ years of pharma or healthcare advertising; Patient experience preferred 

Skills & Abilities: 

• Strong communication/presentation skills 

• Strong conceptual skills 

• Ability to work closely and collaboratively with a team, including those within and outside of the Senior Account Manager’s day-to-day team 

• Strong time management skills 

• Ability to serve in a driving role during client meetings, including speaking, presenting, and sharing documents and information 

• Proficient in Microsoft PowerPoint, Excel, and Word 

EDUCATION, EXPERIENCE, AND RELATED QUALIFICATIONS:  

Bachelor's degree from a four-year college or university and three to five years of related experience and/or training preferred. Candidates must have a valid driver’s license. In some instances, a passport may be necessary. 

PHYSICAL DEMANDS:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands (to finger, handle, or feel); reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee must be able to operate a motor vehicle. 

WORK ENVIRONMENT/ENVIRONMENTAL CONDITIONS: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. No or very limited exposure to physical risk. 

Senior Project Manager 

JOB SUMMARY:                                                                                                                                      

The Senior Project Manager provides project management leadership across multiple clients/brands while championing process, workflow, and best practices within the agency. Able to manage a wide range and volume of projects, the Senior Project Manager motivates project management colleagues by showing superior collaboration, organization, and communication skills. The Senior Project Manager has the proven ability to propel projects forward and experience creating project timelines for various types of projects. The Senior Project Manager can easily partner with Account Services in managing client relationships when needed and is comfortable being client-facing. Creating timing estimates is also an area of comfort for the Senior Project Manager, as is leading complex projects with minimal supervision. The Senior Project Manager leads by example and has the ability and experience to manage or mentor junior project management staff while inspiring, encouraging, and enabling peers to exercise their talents. The Senior Project Manager is used to troubleshooting unexpected project fluctuations and readily provides proactive solutions for expediting timelines, accommodating limited budgets, and varying resource availability. The Senior Project Manager is solutions-focused, driven to problem solve, and approaches each day with a will-learn and can-do attitude.

Snow’s business is centered around the patient journey, and the Project Manager, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Project Manager must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients.

 PATIENT PRIVACY:

The core of our business is working with patients. It is most likely that you will come in contact with personally identifiable information (PII) and personal health information (PHI) of patients living with chronic illness. The Senior Project Manager will be required to successfully complete and adhere to training courses which may include, but are not limited to:

• Snow Policies and Procedures
• Health Insurance Portability and Accountability Act (HIPAA) requirements such as the Privacy Rule, the Security Rule, and Sunshine Act reporting
• Adverse Event (AE) Reporting 
• The promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations
• Privacy and Data Security

 ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Partner with Account Services in developing and validating comprehensive project scopes, change orders, and estimates, including related project assumptions
• Collaborate effectively with all cross-functional partners within the agency as well as agency partners and/or third-party vendors
• Lead internal meetings (e.g., project kick-offs, status meetings, internal regroups) and possess the ability to conduct client-facing status meetings in partnership with Account Services as needed
• Act as a manager or mentor to junior project management staff, including teaching them Snow processes and project workflows
• Develop and maintain critical business documents, such as end-to-end project timelines, Gantt charts, and contact reports
• Display a mastery of agency workflow tools and competency in Excel
• Liaise with cross-functional teams from project outset and, in an effort to fuel collaboration, ensure subject matter experts are looped in from the beginning
• Proactively identify opportunities to realize efficiencies, strengthen processes, and maximize project budgets
• Lead agency and department-specific initiatives, including trainings and the implementation of new processes
• Escalate issues when appropriate and necessary

• This position may include up to 10% in travel to

The Senior Project Manager may be asked to perform additional duties and responsibilities consistent with those listed above based upon business needs.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge:

• Knowledge of project development, assumptions, dependencies, and timelines

Skills:

• Exceptional organizational skills and ability to track and maintain a number of varied projects in a fast-paced environment
• Experience using cloud-based project management and workflow tools (Experience in Workfront strongly preferred)
• Maintain critical business documents, including end-to-end project timelines, internal status documents, Gantt charts, and contact reports
• Fluency of Microsoft Office Suite
• Comfortable dealing with ambiguity
• Strong written and verbal communication skills
• Ad agency experience in a project or workflow management-related role is a plus
• Excellent collaboration, problem-solving, and interpersonal skills
• Ability to mentor junior project management staff and provide recommendations for troubleshooting varying project issues
• Ability to work under high-pressure situations
• Experience in project development and forecasting, with keen attention to defining project assumptions and dependencies
• Superior attention to detail
• Facility with working on a team or independently
• Word processors (Word)
• Spreadsheets (Excel)
• Presentation software (PowerPoint)
• Email (Outlook)
• Microsoft Office Tools (Teams)
• Salesforce 

Abilities:

• A proactive, can-do, and will-learn attitude and approach
• Ability to build trust and respect to establish and maintain effective relationships
• Ability to problem solve and demonstrate influencing skills
• Ability to prioritize, multitask, and manage a regular report of schedules and projects in a workflow system

EDUCATION, EXPERIENCE AND RELATED QUALIFICATIONS:

Bachelor's degree from a four-year college or university and 5+ years of related experience and/or training preferred. Candidates must have a valid driver’s license. In some instances, a passport may be necessary. 3+ years of integrated project management experience (preferably in healthcare or a comparable industry) or equivalent

 PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands (to finger, handle, or feel), reach with hands and arms, and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee must be able to operate a motor vehicle.

 WORK ENVIRONMENT/ENVIRONMENTAL CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. No or very limited exposure to physical risk.

Overview

In this position, you will use your consulting and project management skills to lead teams during all phases of implementation including requirements, analysis, design, build/configuration, and deployment. You will manage the scope, schedule, and budget to provide our customers and strategic partners with meaningful solutions.

 This team supports Defense and Intel customers. You will be part of a talented cross-functional team of dynamic and passionate professionals to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the work you do.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope, and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position.

Responsibilities

• Manager complex technology projects and programs: Collaborate with Esri consultants to delivery high-quality solutions that align with project timelines, budget expectations, and customer objectives. Drive successful project outcomes by effectively managing and communicating scope, schedule, and budget to provide our customers and strategic partners with meaningful solutions. While leading strategic engagements with key stakeholders on opportunity development, proposal development, and project execution, ensuring alignment with business objectives and managing expectations. 
• Engage with our customers. Work with customers to understand the value of location within their workflows by creating outstanding proposals and winning work with strategic customers. The ideal candidate will have a strong geospatial background to enable walking clients through the process of spatial thinking. 
• Develop and grow business. Lead business development by defining project and proposal strategies that further technology and implementation patterns with new and existing customers. Collaborate with a team of domain subject matter experts, software developers, and consultants that are dedicated to developing new business strategies and actively influencing strategic direction to supporting Defense and Intel customers and their mission critical systems and applications.
• Be a thought leader. Advise customers regarding innovative solutions using Esri technology and content to drive better decision-making. Recommend relevant strategies, architectures, and solutions and work with customers to prepare implementation and migration strategies. 

Requirements

• 8+ years of experience in a similar position, supporting similar responsibilities
• Professional experience leading and managing IT based projects
• An understanding of Defense and Intel customer needs developed through experience supporting Defense and/or Intel customers
• Strong project management skills, with demonstrated ability to deliver complex projects on time and within budget
• Demonstrated ability to evaluate and translate customer's business goals, objectives, and strategies into technical plans and solutions
• Ability to clearly communicate technical ideas, whether to other technical peers or non-technical peers or customers
• Proposal writing experience, including preparing executive summaries, solution definition, scope of services, staffing, and pricing
• Entrepreneurial attitude
• US citizenship and active TS Security Clearance with SCI eligibility
• Bachelor's degree in Geographic Information Systems (GIS), Geography, or related STEM field

Recommended Qualifications

• Experience with ArcGIS, location-based services, geo-enabled apps, spatial analysis, or similar geospatial technology 
• Experience with current technology implementation patterns including service-oriented and cloud computing architecture
• Project Management Professional (PMP) certification
• Polygraph
• Experience with Agile methodology
• Master's degree in Geographic Information Systems (GIS), Geography, or related STEM field

#LI-SS2

#LI-Onsite

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person
• Order medical records from providers and communicate with clients and providers during the course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney
• Performs other related duties as assigned to meet the needs of the business

Qualifications

• Bachelor’s degree (preferred)
• Prior experience as a Personal Injury Case Manager, Prelitigation Paralegal, or Bodily Injury Claims Adjuster (strongly preferred)
• At least 2 years of working in a legal position or insurance adjuster experience (strongly preferred)
• Ability to be a team player and follow procedures
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm
• Remote and/or hybrid not eligible

#LI-KL1

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

Identify, generate, qualify, and close new business for customers and prospects in a defined territory.  Responsible for managing the full sales lifecycle, building the go-to-market plan (including direct and indirect business). 

What You’ll Do

• Develop new and existing accounts within the defined territory.
• Establish and deliver a sales strategy that outlines a roadmap to quota attainment
• Sales forecasting, lead generation, prospecting, and strategic relationship development
• Upsell ‘New Product’ to existing customers.
• Work with the assigned Account Executive – Enterprise Assist to intelligently cover and proactively hunt for an add-on opportunity within the territory.
• Maintain whitespace for all focus customers.
• Partner closely with the Vice President, SE’s, PM’s, and wider POD to deliver strategic goals
• Align with the Channel team and Channel Partners to deliver value to our customers and BeyondTrust wherever possible
• Align with the SDR team to proactively cover your total addressable market (focus and non-focus territory accounts)
• Attend corporate trade shows and events
• Maintain sales pipeline activity in Salesforce
• Schedule and conduct product demonstrations and detailed presentations to prospects, customers, and partners
• Lead RFP responses for your accounts

What You’ll Bring

• Must be located in the territory covered
• Bachelor’s degree
• 8+ years’ sales experience with a demonstrated track record of consistently meeting or exceeding annual quota
• Experience with cybersecurity software, enterprise software, IT services, SaaS, IoT, or related managed services sales to global organizations
• Experience with Salesforce
• Able to command sales message and sales
• Experience leveraging the channel to drive business
• Excellent communication skills
• Ability to travel within the region

Nice To Have

• Prior experience selling PAM software solutions
• Completed 2 professional sales training courses (Sandler, SPIN, DISC, TAS, or Miller)
• Strategic Account Management

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.

BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.

Learn more at www.beyondtrust.com. 

#LI-JC1

Fairstead has an exciting opportunity at one of our properties, and we are looking for a strong Community Manager to join our team. The Community Manager is responsible for managing the day-to-day operations, all on-site compliance activities, and for the overall performance of their assigned property as detailed below. 

RESPONSIBILITIES: 

• Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act. 

• Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook. 

• Develops responses to regulatory agencies in coordination with the Compliance Department. 

• Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements. 

• Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and performs annual and interim recertification reviews. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Monitors tenant and complex-wide arrears and litigation cases. 

• Document lease violations and coordinate evictions. 

• Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs. 

• Alerting staff of move-ins, move-outs, and any emergencies. 

• Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations. 

• Coordinate vendor bids and contractor quotes. 

• Conduct and document unit inspections. 

• Conduct bi-annual walk-throughs with the Building Superintendent. 

• Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed. 

• Provide and obtain updates on various ongoing construction projects/unit renovations. 

• Work with the construction team on avoiding violations, inspections, and necessary access. 

• Attend monthly financial catch-up meetings and monitor budgets. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management). 

• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification. 

• Bachelor's degree preferred. 

• EIV experience. 

• Yardi and Realpage experience preferred. 

• TCS certification for tax credit properties. 

• Experience in Affordable Housing 

• Proficient in Microsoft Office Suite. 

• Ability to multi-task and meet tight deadlines. 

Fairstead has an exciting opportunity at one of our properties, and we are looking for an Assistant Property Manager to join our team! The Assistant Property Manager assists and supports the planning, implementing, and managing the daily operations of the property. They assist in the management of onsite activities and the overall performance of the property. They perform various duties including administrative, financial, and resident relations. 

RESPONSIBILITIES 

• Assists Property Manager to ensure compliance in all aspects of the HUD (Housing and Urban Development) 4350.3 Handbook. 

• Executes intervention strategies for tenants who are non-compliant with lease/compliance requirements. 

• Assists in the preparation of the property for REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews. 

• Documents lease violations and coordinate evictions. 

• Promotes resident satisfaction and retention by responding to questions, complaints, and requests promptly. Taking appropriate action to resolve and address service issues. 

• Ensures the property’s maintenance team members respond and complete resident service requests. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Alerting staff of move ins, move outs, any emergencies. 

• Provide excellent customer service and display a courteous and professional attitude towards all residents and visitors. 

• Responsible for regularly tracking arrears and following up with tenants per the company policy. 

• Oversee the lease renewal program for appropriate retention rate. 

• Works within house legal team to track status of rent payments. 

• Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily. 

• Create purchase orders in Yardi. 

• Answer phone calls, messages, and emails promptly; within a few hours but never exceed 24 hours. 

• Perform or assist with any operations as required to maintain workflow and to meet schedules. 

• Perform other duties as needed.  

Benefits 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

To perform the job successfully, the following skills and/or experience are required to qualify for the position.  

• Two (2) years of experience in affordable housing leasing or property management.  

• Knowledge and experience in the local residential market. 

• Experience with EIV and Yardi.  

• Proficient in Microsoft Office Suite. 

• Strong written and verbal communication skills. 

• Great Customer Service skills. 

• Able to learn and work with property management applications. 

• Quick learner and great attitude. 

The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead’s property to ensure operational effectiveness. The Service Manager oversees operational efficiency of all electrical equipment and mechanical systems through inspection and repair and ensure that property’s premises and facilities are kept clean and hygienic in alignment with Fairstead safety policies and standards. 

RESPONSIBILITIES: 

• Supervision of other maintenance employees. 

• Taking a leadership position on special projects. 

• Perform a variety of skilled maintenance and repair tasks.  

• Strong knowledge of accident and safety precautions.  

• Proficient in a specific trade with general maintenance and repair skills. 

• Work independently on routine projects and receive assistance for more complex projects. 

• Occasional need to work overtime for special projects or emergencies. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years experience in property maintenance. 

• Proficient in a specific trade with general maintenance and repair skills. 

• Knowledge of tools, techniques, and terminology of building and mechanical trades. 

• Strong knowledge of accident and safety precautions.  

• Knowledge and experience using a variety of tools and equipment to complete tasks.  

• Great organization and project management skills. 

• Able to implement and improve policies and procedures. 

• Proficient in Microsoft Office Suite. 

• Being knowledgeable in Yardi Software and Realpage a plus. 

The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead’s property to ensure operational effectiveness. The Service Manager oversees operational efficiency of all electrical equipment and mechanical systems through inspection and repair and ensure that property’s premises and facilities are kept clean and hygienic in alignment with Fairstead safety policies and standards. 

RESPONSIBILITIES: 

• Supervision of other maintenance employees. 

• Taking a leadership position on special projects. 

• Perform a variety of skilled maintenance and repair tasks.  

• Strong knowledge of accident and safety precautions.  

• Proficient in a specific trade with general maintenance and repair skills. 

• Work independently on routine projects and receive assistance for more complex projects. 

• Occasional need to work overtime for special projects or emergencies. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years experience in property maintenance. 

• Proficient in a specific trade with general maintenance and repair skills. 

• Knowledge of tools, techniques, and terminology of building and mechanical trades. 

• Strong knowledge of accident and safety precautions.  

• Knowledge and experience using a variety of tools and equipment to complete tasks.  

• Great organization and project management skills. 

• Able to implement and improve policies and procedures. 

• Proficient in Microsoft Office Suite. 

• Being knowledgeable in Yardi Software a plus. 

#indeed

Veterinary Assistant (Emergency)

Reporting Structure: The veterinary assistant works under the direct supervision of the shift LVTs, shift DVMS, emergency services supervisor, veterinary practice manager, or medical director; who will indicate general assignments, limitations and priorities. Recurring assignments are performed independently. Deviations or unfamiliar situations are referred to the shift leader or supervisor. Completed work is reviewed for technical accuracy and compliance with established procedures.

Veterinary Assistant Objectives: The purpose of this position is to serve as a veterinary assistant for Bay Beach Veterinary Hospital's Emergency Service, to perform hands on duties related to patient care and treatment, and to provide miscellaneous support to the veterinary practice manager and health care team. These service functions include but are not limited to, care of hospitalized patients, triage of incoming patients, review of estimates and treatment plans, loading exam rooms, communicating with clients, notating, and invoicing treatments and supplies, set up for procedures and surgeries, assisting with blood draws, radiographs and other diagnostic procedures, general cleanliness and stocking of the hospital. This job requires a practical knowledge of hospital organization and services, the basic rules and regulations governing visitors and animal patient treatment, and a practical knowledge of the standard procedures, veterinary records and terminology used in the hospital. Regular attendance and timeliness are an essential function to fulfill the requirements of this position.

Position type and expected hours of work:

• Full or Part-Time

• 8 to 12 hour shifts variable days of the week

• Weekend shifts required

• Overtime may be required

Education and Experience:

• High school diploma or equivalent

• Veterinary experience required

General Knowledge:

• Possession of strong organizational skills.

• Ability to multitask.

• Knowledge of the range of services the practice provides and the species it treats.

• Knowledge of practice polices regarding provision of care, treatment of stray animals, deposits for hospitalized patients, payments, and credit/payment options.

• Knowledge of and compliance with OSHA standards and be able to find Material Safety Data Sheets quickly.

• Possession of strong organizational skills.

• Ability to multitask.

• Knowledge of the range of services the practice provides and the species it treats.

• Knowledge of practice polices regarding provision of care, treatment of stray animals, deposits for hospitalized patients, payments, and credit/payment options.

• Knowledge of and compliance with OSHA standards and be able to find Material Safety Data Sheets quickly.

• Reasonable familiarity with zoonotic (transmissible from animals to humans) diseases, including their prevention and steps to reduce or eliminate transmission.

• Reasonable familiarity with common animal to animal contagious diseases, including their prevention and steps to reduce or eliminate transmission.

• Understand the life cycle and pathology of common internal and external parasites, including common treatments and prevention.

• Performs other duties as assigned.

Communication Skills:

• Excellent verbal and written communication skills.

• Excellent interpersonal communication skills.

• Ability to communicate with clients in a compassionate and professional manner in times of stress.

• Accurately obtain and then relay the owner's account of the medical problem/injury to the doctor and other health care team members.

• Possess active listening skills, giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.

• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Competently speak and write the English language.

• Understanding the implications of new information for both current and future problem-solving and decision-making.

• Requires writing complete notes in medical records.

General Tasks:

• Always be in position and prepared to work by the start of each scheduled shift.

• Maintain accurate personal timecards.

• Maintain professional appearance while at work, including clean and pressed uniforms, neat hair, and proper personal hygiene.

• Have the physical strength and ability to stand for an entire shift when needed and be able to lift pets and objects weighing up to 40 pounds without assistance. Assist in lifting patients and objects weighing more than 40 pounds.

• Ensure the cleanliness and organization of the hospital, including but not limited to: treatment area, kennels, procedure rooms, exam rooms, parking lot and grounds.

• Clean and maintain all hospital equipment according to manufacturer's instructions and hospital policy.

• Maintain an even, friendly demeanor while on the job.

• Promote a positive attitude among staff.

• Handle stress with poise and tact.

• Show respect for clients, patients (alive or deceased), team members, and the hospital always. Be willing and available to stay late or work through breaks, when needed to assist with emergency or critical-care patients.

• Engage in productive work during slow periods.

• Ensure daily/weekly/monthly task lists are completed.

• Readily assist coworkers as needed.

• Stock hospital supplies, pharmaceuticals and pet-food as needed and facilitate depleted items being placed on the order list.

• Regularly check for outdated stock. Remove and replace expired items as directed. Participate in all staff training and meetings.

• Always be cognizant of patient safety.

• Understand and maintain strict client confidentiality.

• Be prepared to handle any pet or facility emergency that may arise. Know and follow contingency plans.

Clerical Tasks:

• Access client information within the practice management software system. Enter and retrieve client and patient data in the computer.

• Accurately notate details about patients, their care and client conversations in the medical record including vitals and treatment details.

• Check in and input patients and clients into computer. (overnight)

• Collect, post, and record client fees and deposits, make change, process credit card transactions, and assist in making count of cash drawer. (overnight)

• Assist in the ordering, receiving, stocking and distribution of supplies.

• Know phone functions including hold, intercom, and transfer.

• Accurately enter items and services into invoices as needed.

• Assist clients in filling out/completing electronic forms.

• Save hard copies of paperwork into client files.

Customer and Personal Service Tasks:

• Provide friendly and quality care to the clients and patients of Bay Beach Veterinary Hospital

• Receive incoming phone calls, screen those that are handled by other health care team members and take care of all other calls, both urgent and routine. Provide knowledgeable sub-professional advice concerning the care and treatment of animals. (overnight)

• Check clients in and greet clients in a professional, friendly, and hospitable manner. (overnight)

• Communicate effectively, compassionately, and professionally with clients during the triage process.

• Handle angry or grieving clients in a calm and reassuring manner. Enlist the help of a doctor or supervisor when needed.

• Assist clients to their cars if needed.

• Verify or witness clients' statements regarding procedures, including euthanasia.

• Answer questions and educate clients about basic pet care and procedures. Refer questions you cannot answer to appropriate colleague.

Triage Tasks:

• All patients triaged within 15 minutes of arrival in hospital.

• Obtain brief history from owner.

• Obtain full TPR and bring any abnormalities to the attentions of the DVM/LVT.

• Assign patient to proper triage class based on BBVH color system.

• Ensure patients are placed in appropriate place to wait to be seen based on presenting complaint and condition (isolation, ICU, with owner, etc.).

Exam Room Tasks:

• Always ensure cleanliness of exam rooms.

• Bring owners into the exam room.

• Explain treatment plans and estimates to the owners and answer questions. Refer questions you cannot answer to appropriate colleagues.

• Explain financial policies including payment options and how to apply for them.

• Liaise between the DVM and owner when appropriate.

• Thoroughly explain discharge instructions and medications to owners and answer questions. Refer questions you cannot answer to the appropriate colleagues.

• Fill non-controlled veterinary prescriptions with appropriate medication, provide routine instructions to owners concerning prescriptions for medications.

Patient Care Tasks:

• Possess sufficient strength and assertiveness to effectively restrain patients and ensure their safety and that of clients and personnel.

• Restrain patients in a manner that allows necessary work to be performed, minimizes stress to patients and ensures the safety of patients and people. Safely and effectively apply and use restraints such as muzzles, towels, and gloves. Apply low stress handling techniques.

• Maximize patient's comfort with a gentle reassuring manner. Understand that actions that would constitute animal cruelty under state or local law or hospital policy will be grounds for immediate disciplinary action, up to and including termination.

• Monitor patient's behavior and note potentially anxious or aggressive behaviors. Use caution when handling potentially aggressive patients. Request help when needed.

• Inform the shift supervisor and practice manager immediately of any bite or scratch wounds and follow hospital policy for seeking treatment.

• Accurately obtain vital signs including, but not limited to: rectal temperature, respiratory rate, heart/pulse rate, mucous membrane color, capillary refill time, and blood pressure.

• Understand the rules and application of basic standards of asepsis. Maintain IV catheters so fluids flow freely; flush and clean as needed.

• Set up and administer fluids both IV and SC.

• Using aseptic technique, draw up injectable medications according to DVM/LVT instructions.

• Properly fill and store non-injectable medications for hospitalized patients.

• Properly administer medications via oral, SC and IV {in IV catheter only) routes according to protocol and hospital policy.

• Dispose of used needles and syringes and other sharp objects as set forth by the practice policy and OSHA standards.

• Perform suture removals and nail trims.

• Assist with diagnostic procedures, including but not limited to: venipuncture, radiography, corneal stain, skin scrapings and other cytology samples, and ultrasonography.

• Obtain fecal and ear cytology samples.

• Perform routine ELISA tests, such as heartworm, feline viral, and parvo.

• Lay out/set up instruments that doctors will use during exams according to presenting complaint.

• Assist with routine and non-routine treatment procedures, including but not limited to: fluid administration, medication administration {injectable, oral and topical), IV catheter placement, abdominal and thoracentesis, urinary catheter placement, and bandage/splint placement.

• Prioritize tasks to maximize client satisfaction and patient health.

• Place appropriate bedding in patient cages and always ensure its cleanliness, changing when soiled.

• Monitor patients for vomit, blood, urine, and feces in cage. Clean patients and cage as needed. Save debris if unsure whether it should be examined. Note occurrences in patient record.

• Asses hospitalized patient's vital signs and record data appropriately, alerting DVM/LVT of any changed/out of normal range results.

• Monitor patients for changes in condition and alert DVM/LVT immediately.

• Know and recognize signs of pain and common methods of pain relief. Alert DVM/LVT to patient's pain/comfort level.

• Strictly follow isolation procedures and policies. Prevent contact between contagious animals and others. Properly disinfect the area and you using appropriate disinfectants and dilutions.

• Disinfect cages as soon as possible after patients are removed from them.

• Walk dogs individually on a leash according to directions and hospital policy and record eliminations appropriately in record.

• Prepare meals and feed animals according to treatment plans. Note appetite in record.

• Perform medical grooming including medicated baths, mat removal, and sanitary clips/baths.

• Wash, dry and store bedding, and towels belonging to the hospital. Maintain bedding in good repair.

• Assist with euthanasia procedures.

Emergency Care Tasks:

• Know and be able to perform basic life support procedures, including CPR, airway maintenance, and oxygen administration.

• Be up to date with the latest RECOVER CPR guidelines and procedures.

• Control bleeding using pressure bandages and tourniquets.

• Apply cooling techniques to heatstroke patients

• Be ready and available to assist and follow instructions in a calm and efficient manner.

• Know the location of the crash cart and be familiar with all its contents and their uses.

• Know the location of and how to use essential monitoring equipment, such as SPO2, ECG, and blood pressure monitors.

• Apply critical thinking to assess patient status.

Surgical Assisting Tasks:

• Know the names of instruments and where they are stored.

• Prepare the surgery suite for pending surgeries.

• Assist LVTs in administering preoperative medications.

• Bring patients to the pre-operative/induction area.

• Assist with the induction process.

• Assist with preparing the patient for surgery including positioning, clipping and prepping surgical site, and securing monitoring equipment.

• Assist surgeons with aseptic gowning and gloving.

• Clean surgical suite and instruments after procedure.

• Wash and store endotracheal tubes according to hospital policy.

• Clean and wrap instruments according to hospital policy.

• Autoclave packs and gowns according to autoclave directions.

Radiology Tasks:

• Always wear dosimeter badge according to provider instructions.

• Always wear protective equipment according to OSHA and hospital policy.

• Assist DVM/LVT/VA with positioning of patients.

• Always follow laws and hospital policy when performing radiographs.

Supervisory Role

• Knowledgeable of all aspects of hospital protocol, from the front desk to the treatment area.

• Knowledgeable of all aspects of veterinary medicine, from the front desk to the treatment area.

• Knowledgeable of all aspects of veterinary medicine as a business.

• Able to constructively discuss and troubleshoot issues within the hospital with staff members and management.

• Promotes and ensures training and coaching

• Ensures maintenance, repair, and proper care of hospital equipment.

• Ensures hospital policies are followed by staff and able to set the example for staff.

• Knowledgeable of OSHA requirements to help keep hospital and staff in compliance.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job requires the following lifting and/or exerted force to be performed on the job.

Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:

While performing the duties of this job, the employee is exposed to hazards associated with aggressive patients; hazards associated with infected animals and controlled substances; exposure to unpleasant odors and noises; exposure to bites, scratches, and animal wastes; possible exposure to contagious diseases. Follow federal and state animal health laws and regulations including OSHA and DEA.

This job description is not designed to cover or contain a comprehensive listing of all the activities, duties or responsibilities that are required of the employee.

Other duties, responsibilities, or activities may change or be assigned at any time with or without notice.

Bay Beach Veterinary Hospital is an equal opportunity employer. It is the policy of the practice to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, gender identity or expression, or veteran status. The practice will conform to the spirit as well as the letter of all applicable laws and regulations. The practice will take action to employ, advance in employment, and treat qualified Vietnam era veterans and disabled veterans without discrimination in all employment practices.

Account Manager, Communities

Company Overview ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button. ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.

Role Overview The Account Manager (AM) is a senior-level, quota-carrying position responsible for the health, retention, and aggressive expansion of our most critical commercial and eRetailing accounts. You are the "CEO" of your assigned book of business within the Communities segment (e.g., Military, First Responders, Students, Teachers, Nurses, etc.). Your mission is twofold: ensure 100% net retention through impeccable renewal management and drive year-over-year (YoY) growth by identifying and closing expansion opportunities within existing customer portfolios.

Key Responsibilities

• Revenue Ownership & Growth
• Quota Attainment: Carry and exceed a formal quota composed of both Renewal Revenue (GRR) and Expansion (NRR) within your assigned commercial accounts.
• Land & Expand Strategy: Identify "white space" within current customers to expand Community Verification products, and drive growth via UX changes. 
• Upsell Execution: Lead the end-to-end sales cycle for expansion opportunities, from initial discovery to contract amendment and closing.
• Renewal & Retention Excellence
• Lifecycle Management: Proactively manage the renewal process starting 180 days out, ensuring zero "dark" periods or budget lapses.
• Churn Mitigation: Identify "at-risk" accounts early by monitoring usage health, program performance, and organizational changes (e.g., e-commerce leadership turnover or marketing budget shifts).
• Contract Negotiation: Navigate complex commercial procurement hurdles and vendor management processes to secure multi-year renewals and "sticky" master service agreements.
• Strategic Account Governance
• Executive Alignment: Maintain and deepen relationships with key decision-makers in the procurement process , specifically targeting e-commerce, MarTech, and performance marketing personas to ensure our solution remains a top-tier budget priority.
• Executive Business Reviews (EBRs): Lead high-impact EBRs that translate technical performance data into customer acquisition ROI, conversion rate optimization, and overall business objectives.
• Voice of the Customer: Act as a strategic liaison between commercial clients and our Product team, providing feedback to product development teams to influence the roadmap based on retail-specific needs.

Qualifications

• Experience & Expertise
• The Commercial Tech Veteran: 5+ years of experience in a quota-carrying account management, customer success, or "hunter" sales role.
• Industry Knowledge: Deep knowledge of e-commerce, MarTech, and performance marketing personas and budgets , with a preference for experience working with customers in apparel, consumer electronics, home goods, and/or sports and outdoors segments.
• Quota Performance: A year-over-year track record of achieving quota, hitting retention targets, and being recognized as a top performer.
• Deal Complexity: Experience managing portfolios and closing opportunities with ACVs ranging from $100k to $1m on 6 to 12 month sales cycles.
• Skills & Competencies
• Commercial Savvy: Ability to navigate complex retail organizations and holding companies, maintaining account stability during executive transitions.
• Analytical Growth Mindset: Skilled at looking at a massive internet retailer and mapping out a multi-year growth plan to capture every available brand and subsidiary.
• Collaborative Leadership: Experience working closely with internal teams, including Marketing, Solutions Consulting, and Customer Success, to ensure customer satisfaction and success.
• Startup Agility: Comfortable working for a team in a startup at a growth stage ; you possess an entrepreneurial personality capable of effectively solving problems with minimal guidance.
• Consultative Problem Solving: Superb planning and time management skills with the ability to understand customer pains and provide effective solutions to meet their business objectives.

Key Performance Indicators (KPIs)

• Gross Retention Rate (GRR): Ensuring existing contracts renew on time.
• Net Revenue Retention (NRR): Growth of the account via upsells and cross-sells.
• Pipeline Velocity: Speed at which expansion opportunities move through the commercial procurement funnel.

Our Core Values

• Don’t be a jerk.
• Always compete.
• Ask questions like a 5-year old.
• Inspire people with your passion.
• Make something better every day.
• Treat each customer like your favorite family member.
• Own your mistakes so you can learn from them.
• Details are everything.
• Act like a scientist, not a talking head.
• Be truthful (even when it’s hard).
• Reflect ID.me’s values in your actions.
• If the rule prevents the right outcome, then break the rule.

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Overview

We invite you to bring your experience and passion for public safety & law enforcement, coupled with an understanding of applying geospatial technology to become an integral part of Esri’s national government account team. We’re looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You’ll work closely with a team that helps our new and existing national government customers optimize and expand adoption of Esri technology, identify new areas of growth, and deliver expertise that helps deliver on their mission.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Prospect, develop, and implement location strategies for organizations. Maintain a healthy pipeline of business growth opportunities for new and existing customers. Leverage social media and other avenues to build your professional network. Participate and present at trade shows, workshops, and seminars.
• Understand our customers. Demonstrate industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers for an organization. Understand customer budgeting and acquisition processes. Use solution selling skills to understand the needs and business challenges of customers.
• Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to public safety & law enforcement. Consistently conduct research and pursue professional development to anticipate customer needs and trends that may impact them.
• Deliver results. Successfully execute the account management and sales processes for all opportunities. Use whiteboard sessions and other techniques to support visual storytelling and propose solutions that best meet the need of the customer.
• Collaborate with others. Leverage your domain knowledge when working with teams across Esri to define and execute account strategies. Be motivated and resourceful and take initiative to resolve issues.

Requirements

• 5+ years of enterprise sales and/or relevant consulting or program management experience
• Experience creating partnerships, and establishing yourself as a trusted advisor with customers
• Understanding of account management, account planning and opportunity strategy creation
• Demonstrated knowledge of the federal government industry and new technology trends and the ability to translate this into solutions for customers
• Able to negotiate, present, and support visual storytelling across all levels of an organization
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in GIS, business administration, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Understanding of GIS, Esri technology, and various industries as they relate to one another
• Experience managing the sales cycle,
• General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
• Knowledge of industry fiscal year, budgeting, and procurement cycles
• Master’s degree in GIS, business administration, or a related field

Questions about our interview process?  We have answers.

#LI-KH3

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Role Summary:

The Manager, Process Server Experience & Communications owns the communication systems, education strategy, and engagement programs that shape how ABC Legal's process server network experiences the platform. This role is less about building training content and more about ensuring process servers feel informed, supported, and prepared — through the right message, at the right time, in the right format. 

This role sits within the Process Server Experience pillar and partners closely with the Manager, Process Server Engagement & Retention, as well as the broader Process Server Network teams. 

Reports to: VP, Process Server Network

Key Responsibilities:

• Own the end-to-end communication strategy for process servers, including app updates, policy changes, onboarding touchpoints, and performance-related messaging
• Develop and implement structured communication plans that replace ad hoc outreach, ensuring messaging is clear, timely, and coordinated across teams
• Translate complex operational and compliance information into clear, concise, and actionable messaging for a non-desk workforce
• Design and deliver onboarding and training content tailored for independent contractors, using accessible, flexible formats (e.g., short-form, mobile-friendly content)
• Audit and continuously improve educational content, focusing on what drives real behavior change rather than content volume
• Manage and maintain the knowledge base, ensuring all process server–facing resources are accurate, up to date, and easy to navigate
• Identify and act on operational feedback signals, including support ticket trends, content gaps, and areas of confusion, and translate insights into content or process improvements
• Partner cross-functionally with teams such as Support, Product, and Operations to align messaging, sequence communications, and ensure consistency
• Collaborate with Engagement & Retention partners to support community initiatives through clear, consistent messaging that reinforces tone and brand
• Prepare internal teams for external communications by providing context, messaging guidance, and toolkits to ensure a seamless support experience

Qualifications: 

• Experience managing communications or content programs for a distributed, non-desk audience (gig workers, field technicians, drivers, or similar) 
• Familiarity with CRM or messaging platforms (such as HubSpot or similar tools), including the ability to build and launch basic campaigns
• Strong written communication skills with a clear, conversational, and empathetic tone — able to translate complex information into plain language
• Demonstrated ability to move work forward efficiently, prioritizing progress and iteration over perfection
• Background or exposure to performance support, human-centered design, instructional design, or related fields
  
• Experience coordinating cross-functional communication across multiple stakeholders with competing priorities 
• Comfort with LMS platforms and a willingness to quickly learn new tools 

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Company sponsored Orca Card
• Growth opportunities 

Schedule: Monday through Friday, 8am to 5pm, remote.

Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida

Salary Range: $54,400 -$64,000

Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.

Appian is seeking a strategic and technical Senior Email Marketing Manager to lead our global email ecosystem. This role is responsible for the overarching marketing email strategy, ensuring high-standard domain health, and architecting sophisticated nurture programs that align with our global marketing campaign framework. You will define the governance for audience segmentation, send frequency, and list hierarchies to ensure a premium experience for our subscribers. You will be the strategic lead ensuring all email communications drive meaningful engagement and pipeline acceleration.

Qualifications

• Experience developing and implementing global email marketing strategies, including audience targeting, send cadence, and governance.

• Strong understanding of list management, suppression rules, exclusion logic, and database fatigue prevention.

• Experience managing end-to-end email content calendars aligned to broader marketing and business objectives.

• Proven ability to architect and optimize automated nurture programs aligned to the buyer journey and campaign strategy.

• Experience partnering with Global Campaign Managers or cross-functional marketing teams to integrate email nurtures into larger campaign initiatives.

• Ability to use email performance data to influence campaign themes, audience segmentation, and future optimization.

• Strong understanding of email deliverability, domain health, opt-in/opt-out trends, and batch sending protocols.

• Knowledge of global data privacy regulations, including GDPR and CCPA.

• Experience conducting deliverability and performance audits to identify technical optimization opportunities.

• Ability to provide strategic guidance to team members executing point-in-time and nurture email campaigns.

• Experience collaborating with Marketing Operations to ensure clean data flow between Marketo and sales enablement tools.

Qualifications

• Education: Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Experience: 7+ years of related experience in email marketing, with a deep focus on B2B technology.
• Technical Expertise: Advanced, hands-on experience with Marketo is a must.
• Strategic Mindset: Proven track record of developing global email strategies and managing complex automation workflows.
• Analytical Skills: Strong ability to interpret email metrics and translate them into actionable insights for the broader marketing team.
• Communication: Excellent written and verbal communication skills, with a focus on stakeholder management and enablement.

The base salary for this role is between $100,000–$200,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1 

The Role

This position is responsible for assisting in the maintenance and upkeep of the facility. The Maintenance Technician assists the Maintenance Manager in routine and preventative maintenance of all equipment within the facility, as well as general cleaning and upkeep of the facility itself. The ideal candidate is well-rounded, with some exposure to electrical, plumbing, and HVAC as well as general facility maintenance. You are also a team player – driven by pride in your work and smiles on your coworker’s faces. 

Responsibilities

• Performs all duties in a safe manner, following Company work rules and policies
• Perform minor building, HVAC, plumbing, electrical and painting repairs, troubleshooting & preventative maintenance as necessary
• Assist in construction, preventative, routine, and breakdown maintenance and repairs on all equipment in the facility
• Perform routine filter cleaning and replacement activities on HVAC units and other equipment throughout the facility
• Maintain inventory of repair equipment and supplies
• Complete work orders as assigned
• Will develop a high level of knowledge concerning equipment in the facility
• Will develop & maintain knowledge of the facilities plumbing, electrical, irrigation, HVAC and security systems
• Ensure compliance with all company policies & required training (Safety, Quality, Regulations, etc)
• Responsible for unloading freight deliveries when needed
• Perform other maintenance duties as requested
• Help create a positive environment by having a positive attitude and by being self-motivated.
• Research, evaluate and adapt to new methods, in order to meet or exceed goals, and or modify their technique/procedures based on all applicable laws
• Employee must exhibit personal hygiene and follow the health guidelines set forth by GTI and the state of Illinois while processing patient medicine.

Qualifications

• High School Education or GED required; some college or college graduate preferred
• 2+ years experience in maintenance or similar position preferred
• Basic knowledge of HVAC systems, plumbing, electrical and general construction/carpentry
• Highly knowledgeable with hand and power tools
• Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgement, common sense and resourcefulness
• Adapts and thrives in a demanding, start-up, fast-paced environment
• Possesses a high level of critical thinking
• Operates with a high level of professionalism and integrity, including dealing with confidential information
• Must work well with others and be able to adapt quickly to changes in policy, procedure and technique.
• Must understand and comply with the rules, regulations, policies, and procedures of GTI
• Previous cannabis experience not required

Additional Requirements

• Must pass any and all required background checks
• Must be and remain compliant with all legal or company regulations for working in the industry
• Must possess valid driver’s license
• Must be a minimum of 21 years of age
• Must be approved by state regulating agency to receive cannabis agent badge

Working Conditions

• While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, climbing, reaching, squatting, kneeling, crawling, seeing and repetitive motions.
• PHYSICAL DEMANDS:  Ability to work on feet.  Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance) AND must be able to do so safely with extreme care and caution.
• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

As a Green Thumb team member, you will have access to excellent benefits and incentives including:

• Health, dental, and vision insurance
• Paid Time Off
• Employee Discount
• Mental Health Programs
• 401(k)
• Daily Pay
• Supplemental Insurance
• Perks Marketplace
• Flexible Spending Account / Health Spending Account
• And much more

The Role

This position is responsible for assisting in the maintenance and upkeep of the facility. The Maintenance Technician assists the Maintenance Manager in routine and preventative maintenance of all equipment within the facility, as well as general cleaning and upkeep of the facility itself. The ideal candidate is well-rounded, with some exposure to electrical, plumbing, and HVAC as well as general facility maintenance. You are also a team player – driven by pride in your work and smiles on your coworker’s faces. 

Responsibilities

• Performs all duties in a safe manner, following Company work rules and policies
• Perform minor building, HVAC, plumbing, electrical and painting repairs, troubleshooting & preventative maintenance as necessary
• Assist in construction, preventative, routine, and breakdown maintenance and repairs on all equipment in the facility
• Perform routine filter cleaning and replacement activities on HVAC units and other equipment throughout the facility
• Maintain inventory of repair equipment and supplies
• Complete work orders as assigned
• Will develop a high level of knowledge concerning equipment in the facility
• Will develop & maintain knowledge of the facilities plumbing, electrical, irrigation, HVAC and security systems
• Ensure compliance with all company policies & required training (Safety, Quality, Regulations, etc)
• Responsible for unloading freight deliveries when needed
• Perform other maintenance duties as requested
• Help create a positive environment by having a positive attitude and by being self-motivated.
• Research, evaluate and adapt to new methods, in order to meet or exceed goals, and or modify their technique/procedures based on all applicable laws
• Employee must exhibit personal hygiene and follow the health guidelines set forth by GTI and the state of Illinois while processing patient medicine.

Qualifications

• High School Education or GED required; some college or college graduate preferred
• 2+ years experience in maintenance or similar position preferred
• Basic knowledge of HVAC systems, plumbing, electrical and general construction/carpentry
• Highly knowledgeable with hand and power tools
• Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgement, common sense and resourcefulness
• Adapts and thrives in a demanding, start-up, fast-paced environment
• Possesses a high level of critical thinking
• Operates with a high level of professionalism and integrity, including dealing with confidential information
• Must work well with others and be able to adapt quickly to changes in policy, procedure and technique.
• Must understand and comply with the rules, regulations, policies, and procedures of GTI
• Previous cannabis experience not required

Additional Requirements

• Must pass any and all required background checks
• Must be and remain compliant with all legal or company regulations for working in the industry
• Must possess valid driver’s license
• Must be a minimum of 21 years of age
• Must be approved by state regulating agency to receive cannabis agent badge

Working Conditions

• While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, climbing, reaching, squatting, kneeling, crawling, seeing and repetitive motions.
• PHYSICAL DEMANDS:  Ability to work on feet.  Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance) AND must be able to do so safely with extreme care and caution.
• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

As a Green Thumb team member, you will have access to excellent benefits and incentives including:

• Health, dental, and vision insurance
• Paid Time Off
• Employee Discount
• Mental Health Programs
• 401(k)
• Daily Pay
• Supplemental Insurance
• Perks Marketplace
• Flexible Spending Account / Health Spending Account
• And much more

Overview

We invite you to bring your experience and passion for state and local government coupled with an understanding of applying geospatial technology to become an integral part of Esri’s state and local government account team. We’re looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You’ll work closely with a team that helps new and existing state and local government customers optimize and expand adoption of Esri technology, identify new areas of growth, and share expertise that helps deliver on their mission.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Prospect, develop, and implement location strategies for organizations. Maintain a healthy pipeline of business growth opportunities for new and existing customers. Leverage social media and other avenues to build your professional network. Participate and present at trade shows, workshops, and seminars.
• Understand our customers. Demonstrate industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers for an organization. Understand customer budgeting and acquisition processes. Use solution selling skills to understand the needs and business challenges of customers.
• Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to the state and local government. Consistently conduct research and pursue professional development to anticipate customer needs and trends that may impact them.
• Deliver results. Successfully execute the account management and sales processes for all opportunities. Use whiteboard sessions and other techniques to support visual storytelling and propose solutions that best meet the need of the customer.
• Collaborate with your team. Leverage your domain knowledge when working with teams across Esri to define and execute account strategies. Be motivated and resourceful and take initiative to resolve issues.

Requirements

• 2+ years of enterprise sales and/or relevant consulting or program management experience
• Experience creating partnerships, and establishing yourself as a trusted advisor with customers
• Understanding of account management, account planning and opportunity strategy creation
• Demonstrated knowledge of state and local government and new technology trends and the ability to translate this into solutions for customers
• Able to negotiate, present, and support visual storytelling across all levels of an organization
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in GIS, business administration, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Understanding of GIS, Esri technology, and state and local government as they relate to one another
• Experience managing the sales life cycle
• General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
• Knowledge of industry fiscal year, budgeting, and procurement cycles
• Master’s degree in GIS, business administration, or a related field

Questions about our interview process? We have answers.

#LI-KR2

The Team:

The Celonis Partner Sales team supports our partnerships in go-to-market regions and is pivotal to our company's growth strategy.  We focus on partner sales execution to drive incremental lands, accelerate value realization, and drive customer expansion with our Global and Regional partnerships.  Additionally, we amplify and scale the use of Celonis by leveraging our partners’ market strength & capabilities and integrating Celonis into our partners’ industry offerings. We aim to drive a successful GTM with partners to achieve services revenue for our partners, and nonlinear growth of projects and customer reach for Celonis. Our Ecosystem is also critical to our goal of driving substantial value for our joint customers.

You will report into the North America Partner Sales leadership within the Celonis Global Ecosystem Organization.

The Role:

The Partner Sales Director (PSD) mission is to align our ecosystem and local field sales strategies to develop territory plans for customer lands, expands, and value realization with partners.  This encompasses demand generation, GTM activation and projects, and conversions of proofs into successful long-term customers for Celonis and our partners.

You will be measured on partner driven ACV, partner driven New Logos, and expansion of territory ARR

The work you’ll do:

• Developing and Executing a territory partner plan with the support of our Ecosystem teams
• Originating and driving partner sales with field sales and partner account teams  
• Guiding sales leadership on priority industry partners (GSI, RSI, Tech and AI)  and facilitating executive alignment and sales execution
• Industry and partner account team activation with support from Ecosystem and partner teams
• Identifying and driving strategic priority offerings and campaigns to generate regional pipeline
• Capturing joint success stories
• Marketing and Sales Campaigns

The qualifications you need:

• 7+ years of equivalent experience in Consulting OR as a Partner Manager / GTM Manager / AE within the SaaS industry 
• Sales and ecosystem delivery experience within US Public Sector - Federal  
• Experience working with consulting and tech partnerships ann understanding their business and value propositions
• Sales/commercial experience driving GTM with partners
• Strong ability to build and navigate long term relationships with customers/partners
• Project management: ability to organize and manage multiple streams
• Strong communication skills and ability to translate Celonis use cases into consulting offerings and enable partners on Celonis
• Ability to demo Celonis core use cases
• Are self-motivated, proactive team player
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders
• Be willing to travel to meet with partner stakeholders

Visa sponsorship is not offered for this role.

What You’ll Do 

The Sr. Director of Credit Risk Analytics is a senior leadership role responsible for the full Credit Policy function — from strategy design through execution and measurement. You will own the credit program's analytical infrastructure, set the team's agenda, and be the primary accountable owner for portfolio profitability. This is a high-visibility role that requires equal parts strategic vision and quantitative rigor, with a strong bias toward structured experimentation and evidence-based decision-making. 

You will report directly to the Chief Risk Officer and serve as a key cross-functional partner to the Data Science, Finance, Product/Tech, and Sales teams. 

Credit Policy Strategy & Program Ownership 

• Define and own the Credit Policy roadmap, setting the team's agenda in alignment with company growth, risk appetite, and profitability objectives
• Determine which underwriting strategies, credit policy levers, and product term configurations to pursue — and in what sequence
• Partner with the Data Science team to translate policy intent into model inputs, scorecard strategies, and decisioning logic
• Ensure that credit policy decisions account for second-order effects, including merchant engagement and performance impacts associated with changes 

Experimentation & Strategy Measurement 

• Design, execute, and monitor controlled experiments (A/B tests, champion/challenger frameworks) for all material credit policy and product term changes prior to full rollout
• Establish rigorous experimental design standards that ensure clean attribution — isolating the impact of individual policy changes from macro, seasonal, and cohort effects
• Define the measurement framework for each test, identifying the appropriate primary and guardrail metrics
• Synthesize test results into clear, defensible recommendations and present findings to senior leadership and cross-functional partners 

Portfolio Performance Monitoring & Analytics 

• Own ongoing monitoring of portfolio health across a comprehensive suite of KPIs, including delinquency rates, roll rates, early buyout rates, loss curves, and terminal outcomes by cohort, vintage, vertical, and channel
• Build and maintain analytical frameworks that allow the team to quickly surface emerging portfolio trends and distinguish signal from noise
• Identify risk concentrations, underperforming segments, and policy gaps, and drive timely remediation through credit policy adjustments 

Portfolio Forecasting 

• Lead portfolio forecasting using a combination of horizontal and vertical performance metrics to produce reliable point-in-time portfolio performance projections
• Partner with FP&A and Capital Markets to ensure credit forecasts are integrated into financial planning, capital allocation, and investor reporting processes
• Develop scenario analysis and stress-testing capabilities to assess the portfolio's sensitivity to macroeconomic changes, product mix shifts, and channel growth assumptions 

Valuations Framework & Unit Economics 

• Design and own a valuations framework and model that enables analysts on the team to rapidly and reliably model the unit economics impact of changes to credit policy, product terms, and origination mix
• Ensure the model is flexible enough to support "what-if" scenario gaming across key levers (e.g., APR equivalents, payment cadence, term length, approval tier thresholds) while maintaining analytical integrity
• Work with Finance and Capital Markets to align valuation assumptions with capital markets pricing, funding cost structures, and investor reporting standards 

Team Leadership & Development 

• Lead, mentor, and develop a team of four: a Senior Analyst, Manager, Senior Manager, and Director — establishing clear goals, growth paths, and accountability structures
• Foster a culture of intellectual rigor, curiosity, and ownership within the team
• Build scalable analytical processes and documentation standards that reduce key-person dependency and support team growth as the business scales
• Represent the Credit Policy function in cross-functional forums and serve as a thought partner to peer leaders across Risk, Data Science, Product, and Finance 

About You (Qualifications) 

• Bachelor’s degree required, in a quantitative field such as Statistics, Mathematics, Economics, Business, or Engineering preferred
• 7+ years of experience in an analyst, data science, or consulting role
• 5+ years of experience in credit risk analysis, credit policy, or a closely related function within consumer or small business lending, leasing, or installment finance
• Prior experience with Lease-to-Own, BNPL, installment lending, other non-traditional consumer credit products preferred 
• Deep proficiency in credit performance analytics: delinquency curves, roll rate analysis, loss forecasting, vintage analysis, and cohort-based performance attribution
• Expert-level command of experimental design, including A/B testing, champion/challenger frameworks, and statistical significance testing; a demonstrated ability to isolate causal effects and defend attribution in complex, multi-variable environments
• Strong financial modeling skills including the ability to translate credit performance assumptions into unit economics, portfolio valuations, and P&L impact
• Proficiency in Excel, SQL, and Python; comfort working with large datasets and interfacing with data science and data engineering teams
• Proven ability to lead and develop analytical teams, including managing managers
• Exceptional communication skills — able to translate complex quantitative findings into crisp, actionable narratives for executive and cross-functional audiences
• High degree of intellectual honesty; comfortable challenging assumptions, acknowledging uncertainty, and changing course when data warrants it
• Strong instincts for prioritization in a fast-moving, resource-constrained environment 
• Location Requirement: This position requires regular in-person attendance at one of our two office locations (Richmond, VA or Arlington, VA). Candidates must already be located within a commutable distance to either location, as relocation assistance is not available at this time.

Appian is seeking an experienced Capture Director to work alongside our Department of War / Defense Sales team, and Appian's strategic integrator partners, to drive higher PWin on a select portfolio of strategic opportunities. This position will be responsible for developing all aspects of Appian's capture as the primary POC to drive opportunities from inception to award.  The Capture Director will be heavily relied on to bring industry best practices to guide Appian resources through the deal cycles.

To be successful in this role, you need:

• 15+ years directly related experience in DoW/DoD.

• Experience closing large deals in the Unrestricted Federal IT Technology and Services space.

• Analytical skills relating to business development, capture management and procurement strategy.

• Communication skills to support working relationships, customer interaction, and to make formal presentations to senior decision makers.

• Experience in analyzing and selecting teaming partners and negotiating sound teaming agreements.

• Established relationships with Department of Defense government customers in leadership/ thought leadership roles, small and large players in federal IT services contracting, and appropriate government organizations.

• Extensive demonstration of acquisition knowledge as related to US government procurement practices.

• Thorough knowledge of the entirety of Business Development/ program Capture lifecycle and a Shipley-type approach.

Basic qualifications:

• Identify a portfolio of potential programs to be considered by Public Sector Management as Strategic Capture Opportunities

• Ensure timely development of final win themes, win strategies, value propositions, and differentiators

• Work with all areas of the company required to resource and support the technical and management solutions

• Support the Proposal Manager and Solutions team, as required, including developing the first draft of the requirements driven outline, contributing to proposal reviews and development, and providing overall guidance to the team

• Assess and continually update competitor capabilities, performs analysis of competitor strengths, weakness, opportunities, and threats (SWOT), and conducts team gap analysis

• Share overall responsibility with Account Executive for winning the opportunity

• Establish meaningful acquisition and teaming selection criteria and justification

• Develop expectations for moving forward to include anticipated activity schedule, key milestones, and anticipated challenges

• Identify potential capture risks, as well as, develops avoidance and alternate risk mitigation strategies

• Conduct post-RFP reviews for all business opportunity capture participants to document lessons learned and identifies necessary adjustments to capture technique, strategy, and actions

• Bachelors Degree in a relevant field

#LI-MB1