FEQ327R171

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximize the value they get from our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organization. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go-live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert-level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related to distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programs/projects
• Track record of overachievement against quota, goals, or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

FEQ327R171

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximize the value they get from our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organization. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go-live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert-level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related to distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programs/projects
• Track record of overachievement against quota, goals, or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

FEQ327R171

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximize the value they get from our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organization. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go-live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert-level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related to distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programs/projects
• Track record of overachievement against quota, goals, or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

FEQ327R171

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximize the value they get from our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organization. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go-live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert-level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related to distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programs/projects
• Track record of overachievement against quota, goals, or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

Role at a Glance:

The Partner Ecosystems team is growing at Paystand, and we are seeking motivated and enthusiastic individuals to join as Channel Partner Manager. As a channel partner manager, you will be responsible for developing and managing strategic relationships with Value Added Resellers (VARs) and growing new revenue for Paystand within Paystand’s ERP ecosystems (NetSuite, Sage, Microsoft, and Acumatica). 

You will collaborate closely with cross-functional teams, including sales and marketing to drive growth in our partnership program.  This role requires a deep understanding of ERPs and their VAR ecosystems, and a keen ability to identify and cultivate mutually beneficial partnerships. These are highly strategic roles reporting directly to one of the partner ecosystem directors. You will have a key influence on all aspects of our partnership program and how we execute successful partnerships. 

Responsibilities:

• Relationship Management (Enable)
  
  • Cultivate strong, long-lasting relationships with Ecosystem VAR partners.
  • Act as the primary point of contact for partner inquiries, concerns, and escalations.
• Grow Business (Activate)
  • Collaborate with partners to develop joint marketing initiatives, co-selling opportunities, and co-development projects. 
  • Conduct timely business reviews with VAR partners
• Partner Onboarding (Recruit)
  • Identify, evaluate, and engage prospective partners.
  • Negotiate partnership agreements and terms to ensure favorable terms for both parties.
  • Lead the onboarding process for new partners, ensuring thorough training is completed.
• Cross-Functional Collaboration
  • Work closely with sales teams to leverage partner relationships to meet bookings targets.
  • Coordinate with marketing teams to create, execute, and measure marketing campaigns and programs.

Qualifications​ ​&​ ​Requirements:

• 3+ years of experience in partnership management, channel sales, and/or mid-market/enterprise sales.
• 2+ years of experience working with ERP Channel and VAR communities, specifically Netsuite, Sage, Microsoft, or Acumatica.
• Experience driving sales and a proven track record building relationships and targeting key decision makers to push opportunities and partnerships forward.
• Experience working with virtual teams across functions and geographies.
• Experience in the payments and fintech industry is a plus.
• Experience in sales and/or marketing is a plus. 
• Entrepreneurial approach with can-do attitude.
• Exceptional writing abilities across mediums (social, technical, prose).
• Excellent verbal communication, presentation, and negotiation.
• Ability to travel (up to 25%) and work flexible hours as needed.

Perks: 

• Compensation ranging from $135,000 - $200,000 OTE based on experience.
• Enjoy generous PTO and sick leave, because we believe in balance.
• 401(k) retirement plan with employer matching. 
• We've got your health covered with comprehensive health dental and vision insurance plans.
• Fuel your days with free snacks and paid lunches in the office.
• Unlock stock options and own a piece of our success!
• Work with the best tools and equipment, setting you up to thrive.
• And the best part? Endless growth opportunities await you as we rapidly expand!

Role at a Glance:

The Partner Ecosystems team is growing at Paystand, and we are seeking motivated and enthusiastic individuals to join as Channel Partner Manager. As a channel partner manager, you will be responsible for developing and managing strategic relationships with Value Added Resellers (VARs) and growing new revenue for Paystand within Paystand’s ERP ecosystems (NetSuite, Sage, Microsoft, and Acumatica). 

You will collaborate closely with cross-functional teams, including sales and marketing to drive growth in our partnership program.  This role requires a deep understanding of ERPs and their VAR ecosystems, and a keen ability to identify and cultivate mutually beneficial partnerships. These are highly strategic roles reporting directly to one of the partner ecosystem directors. You will have a key influence on all aspects of our partnership program and how we execute successful partnerships. 

Responsibilities:

• Relationship Management (Enable)
  
  • Cultivate strong, long-lasting relationships with Ecosystem VAR partners.
  • Act as the primary point of contact for partner inquiries, concerns, and escalations.
• Grow Business (Activate)
  • Collaborate with partners to develop joint marketing initiatives, co-selling opportunities, and co-development projects. 
  • Conduct timely business reviews with VAR partners
• Partner Onboarding (Recruit)
  • Identify, evaluate, and engage prospective partners.
  • Negotiate partnership agreements and terms to ensure favorable terms for both parties.
  • Lead the onboarding process for new partners, ensuring thorough training is completed.
• Cross-Functional Collaboration
  • Work closely with sales teams to leverage partner relationships to meet bookings targets.
  • Coordinate with marketing teams to create, execute, and measure marketing campaigns and programs.

Qualifications​ ​&​ ​Requirements:

• 3+ years of experience in partnership management, channel sales, and/or mid-market/enterprise sales.
• 2+ years of experience working with ERP Channel and VAR communities, specifically Netsuite, Sage, Microsoft, or Acumatica.
• Experience driving sales and a proven track record building relationships and targeting key decision makers to push opportunities and partnerships forward.
• Experience working with virtual teams across functions and geographies.
• Experience in the payments and fintech industry is a plus.
• Experience in sales and/or marketing is a plus. 
• Entrepreneurial approach with can-do attitude.
• Exceptional writing abilities across mediums (social, technical, prose).
• Excellent verbal communication, presentation, and negotiation.
• Ability to travel (up to 25%) and work flexible hours as needed.

Perks: 

• Compensation ranging from $135,000 - 200,000 OTE based on experience.
• Enjoy generous PTO and sick leave, because we believe in balance.
• 401(k) retirement plan with employer matching. 
• We've got your health covered with comprehensive health dental and vision insurance plans.
• Fuel your days with free snacks and paid lunches in the office.
• Unlock stock options and own a piece of our success!
• Work with the best tools and equipment, setting you up to thrive.
• And the best part? Endless growth opportunities await you as we rapidly expand!

SUMMARY:

As a member of the Avetta Client Success team, you will be both a relentless advocate for your customers and an engaging representative from our company to the customer. You will measure your impact through retention, expansion, and overall client health, but your daily focus will be as the customer’s guide for their journey with Avetta. This role is right for you if your passion is to help clients embrace a new paradigm for understanding and managing their businesses.

As the primary voice for our clients, the Client Success Manager works closely with all other teams inside Avetta. They will look to your experience and creativity to help them make the best possible decisions for our customers and the company. In the same way, your clients will look to you to help them understand and execute “what’s next?” to maximize the value, they see every day with our platform and services.

This role is a hybrid position in our Lehi, Dallas, or Houston office (3 days in office, 2 days work from home). 

How you will make an impact:

• Nurture and grow relationships with your client stakeholders, while identifying additional key stakeholders through proactive engagement
• Maintain the client’s momentum after launch leveraging critical success factors aligned to the client’s journey as increase adoption Avetta platform over time
• Serving as the trusted advisor for clients on use-case, product functionality and applicable program recommendations
• Perform regular review-and-planning sessions (via Success Planning and QBR activities) with client stakeholders to demonstrate value, understand the client’s current business situation and objectives, and define next steps in their journey with Avetta
• Proactively ensuring clients understand, have adequate training on, and are utilizing Avetta’s products to achieve the maximum benefit
• Provide marketing with referenceable customers, Client Success anecdotes, data-rich trends and observations about changes in our client base and industry
• Work within the Client Success Team to create innovative strategies, services, and processes that drive increased customer adoption, retention, and expansion across all of Avetta’s offerings
• Act as the voice of Avetta clients and work cross functionally with internal stakeholders to solve problems and drive potential process and product improvements
• Assist Account Managers with client growth plans and, when necessary, at-risk mitigation
• Own the overall health of each assigned Client Account
• Assist the Client Support Team with difficult and client-specific problem resolution
• Partner with Implementation and Professional Services to support best practice implementations and identify key growth opportunities
• Maintain an attitude of constant improvement and always work to increase efficiency, scalability, and impact
• Use data to help make recommendations and decisions
• Fully document all interactions with clients (Using SFDC, Wrike, etc.)

Your key values and skills:

• You thrive in an environment of ownership & accountability
• You are proactive in your engagement with your clients and peers
• You possess strong communication and collaboration skills
• You are inherently persistent and operate as both a Client and Avetta advocate
• You approach problem solving with a creative mind, empathetic spirit, and scalable mindset
• You are passionate about your vision for client growth and laser focused on what is needed to get them there

Ideal Qualifications:

• Minimum 3+ years in either a customer-facing role with an Enterprise SaaS company or supplier management with a large organization
• Bachelor’s Degree or equivalent work experience
• Experience with the Microsoft Office suite, SFDC, CRM tools, and JIRA a plus
• Excellent interpersonal, verbal, and written communication skills
• Highly organized, collaborative, responsive, and proactive
• Past success mastering new, complex technologies, processes, and concepts and training / mentoring others to master them as well
• Strong project management skills, PMP a plus

The Netskope Regional Sales Manager will come on board with the full support of the executive team.  This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company. You are an expert at mapping business solutions to the most complex security challenges of customers. You understand the competition and have the desire to win market share.

Responsibilities include:

• Prospect new accounts, generate interest, qualify, develop, and close new business.
• Work independently to meet and exceed revenue targets and goals assigned to the territory.
• Develop an overall account strategy leading to the deployment of a well-executed selling effort into the assigned territory/accounts.
• Focus on new accounts, customer satisfaction, and retention.

Job Requirements:

• 7+ years of a successful track record selling cybersecurity and networking technologies including network security technologies such as Proxies, Next Generation Firewalls (NGFW), SSL/IPSec, VPN’s, SSO, DLP and Encryption gateways and growing a territory. 
• Exceptional track record of success with consultative sales of complex enterprise software solutions to C-level executives in F1000 accounts
• Verifiable track record of exceeding quotas year after year
• Resides in the targeted geography w/local enterprise customer relationships
• Experience establishing and fostering strong Channel Partner relationships. Pre-existing relationships with key resellers in the assigned territory is a must
• Understanding of enterprise web technologies and SaaS experience a must
• Travel: within region

Education:

• Bachelor Degree Preferred

#LI-JR1

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp! 

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world. 

What we’re looking for: 

Nexamp is looking to hire a Program Manager, Planning & Scheduling. You will be responsible for maintaining integrity of project schedules and workflows to optimize efficiency and visibility across the company. 

We are accepting candidates across our hub offices of Boston, MA , Austin, TX, and Chicago, IL where you will be hybrid. You will report to the Director, Pre-Deployment. 

What you’ll do:  

• Manage project schedules for the full lifecycle of a project from Development to Final Completion on distributed generation (DG), commercial & industrial (C&I) and Utility Scale solar portfolio. 
• Manage and communicate portfolio progress against schedule, budget, and key metrics to Clean Energy Deployment (CED) leadership and stakeholders. 
• Hire, coach, and manage Schedulers and Senior Schedulers, setting expectations and driving performance and growth. 
• Integrate individual project schedules into a cohesive master schedule, proactively identifying and resolving conflicts and dependencies.  
• Ensure schedule templates, workflows (e.g., Procore), and data across platforms are standardized, accurate, and aligned with SOPs and KPIs. 
• Perform critical path analysis, identify risks, and provide reports and recommendations to optimize timelines and improve delivery outcomes. 
• Identify inefficiencies and process gaps and lead cross-functional initiatives to improve scheduling practices, processes, and execution. 
• Other tasks as needed by leadership team. 

What you’ll bring: 

• 7+ years of relevant experience across project execution and data optimization in construction management. 
• Prior experience in a renewables industry is preferred. 
• Working knowledge of various areas of construction (civil construction, electrical construction, utility construction). 
• Bachelor's degree from an accredited university in a relevant discipline or equivalent experience.
• Extensive knowledge of P6 Primavera.
• Knowledge of Procore, Sigma, P6 interface or equivalent scheduling and construction management tools. 
• Previous experience engaging and inspiring teams to excel while focusing on the growth and well-being of team members. 
• Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
• Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.   
• Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality.
• Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions.
• Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry.
• Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.  

If you don’t meet 100% of the above qualifications, but see yourself contributing, please apply.

At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change.

You’ll love working here because:  

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!  

Compensation 

The reasonably estimated salary for this role at Nexamp ranges from $150,000 - $170,000. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual bonus programs based on individual and company performance, non-annual sales incentive plans, or other non-annual incentive plans). Additionally, you may be eligible to participate in the Company’s stock option plan. Actual base salary may vary based upon, but is not limited to, skills and qualifications, internal equity, performance, and geographic location. 

Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes. 

About the Role

Verkada prides itself on maintaining a high hiring bar while bringing in diverse and unconventional backgrounds of driven individuals obsessed with their craft. As a Business Value Manager, you will have a direct impact on Verkada’s Enterprise sales motion, bridging the gap between complex technologies and tangible financial and operational outcomes.

Reporting to the Chief of Staff to the CRO, you will partner with Enterprise Sales Leaders to architect a value selling framework to scale to the Enterprise Sales organization, building the infrastructure to reference key customer outcomes and win stories, as well as partnering with Product Marketing and Enablement to develop assets and enablement programs. In addition to pioneering the Business Value Selling program at Verkada, you will serve as the Strategic Deal Architect behind our most complex, multi-million-dollar deals, transforming technical capabilities into compelling financial and operational narratives. In this high-visibility role, you will move beyond feature-selling, working at the intersection of finance, product, and sales to quantify the operational and financial impact of our platform, directly influencing the investment decisions of C-suite executives at the world’s leading enterprises.

What You'll Do

• Program Development: Partner with Product Marketing to create and refine standardized value frameworks, templates, and "talk tracks" to scale business value services across the global enterprise sales organization.
• Value Realization Tracking and Database: Monitor and analyze data from current customers post-implementation to validate that the promised value was delivered, partnering with Product Marketing to maintain a database of relevant data, and creating "real-world" success stories for future sales.
• Sales Enablement: Coach sales teams on value-selling methodologies, including referencing of relevant customer data,  and provide the tooling/content for self-service business justifications.
• Value Discovery: Partner with account executives to lead discovery sessions with CxOs to identify pain points and desired outcomes.
• Financial Modeling: Develop ROI (Return on Investment) and TCO (Total Cost of Ownership) value models to quantify the business impact of solutions.
• Business Case Development: Draft data-backed business cases for strategic opportunities, ensuring every claim is anchored in measurable customer impact.
• Executive Storytelling: Craft and deliver executive-level business cases that align technical solutions with broad corporate objectives.
• Commercial Objection Handling: partnering with Sales to dismantle financial objections in real-time.

What You Bring

• Strategic Consulting: 5–9+ years of experience in management consulting, business transformation, or enterprise software sales.
• Financial Intelligence: Proficiency in building complex financial models and the ability to navigate financial documents like 10-Ks and earnings transcripts.
• Analytical Power: Proficiency in data visualization and manipulation tools such as Looker and advanced Google Sheets.
• Executive Presence: Exceptional presentation and communication skills, with a proven ability to influence C-suite decision-makers.
• Technical & Market Acumen: Deep understanding of SaaS sales motions, industry trends (e.g., AI/ML acceleration), and how IT functions like operations and security drive value.

Analytical Rigor: Ability to derive meaningful insights from large, complex data sets to build compelling business cases.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights

This is a Onsite Role Longview, TX 

• Full Time: Monday - Friday 8 AM - 5 PM
• Ability working in a high-volume environment.
• Processing medical record requests such as: Insurance requests, DDS Requests, Workers Comp Request, Subpoenas 
• Documenting information in multiple platforms using two computer monitors. 
• Proficient in Microsoft office (including Word and Excel)

Preferred Skills

• Knowledge of HIPAA and medical terminology 
• Familiar with different EHR and Billing Systems 
• Experience working with subpoenas 

We offer: 

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) 
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

LOCATION:

• The preferred location for this position is Round Rock, Texas.

EDUCATION REQUIREMENT:

• Bachelor's Degree in business administration, finance, accounting, agricultural economics, or other related field, plus ten (10) years’ experience focused on the credit analysis function for a related lender with a minimum of five (5) years management experience in large and/or complex loans (over $2.5 million).

• Previous experience to show a thorough understanding of agriculture / agribusiness as a business and industry.

• This experience will also include appropriately structuring loan terms, as well as experience in both operating/production and mortgage loans, accounting standards, banking regulations, operations, and credit practices.

• Experience with Farm Credit System or other Agricultural Lender preferred, A Certified Public Accounting designation, or post-graduate degree or professional certification in Accounting, Finance or related field will be considered favorably.

• Must be well versed in the effective use of various loan analysis software programs/tools.

JOB SUMMARY:

• Performs manager level credit administration of the Credit Department’s commercial portfolio and monitoring of larger credits, including those of a complex nature.
• Will oversee the staff of Association Credit Analysts and provide for the administration and flow of actions that require the Association’s Credit Committee Has a key role in implementing, communicating, and ensuring adherence to Association’s credit philosophy and underwriting standards consistent with the Association’s credit policy and business plans.
• Works under limited supervision and coordinates with others in the department as well as the entire Association. as needed.
• Assists Chief Credit Officer and CLO in strategic planning and special projects. 

FUNCTIONS:

• Effective leader of credit professionals across the Association with special emphasis on bringing consistency to credit underwriting and structuring to commercial business needs.
• Make recommendations for improvements of credit function within the Association, including new technology, enhanced processes and procedures and other resources needed to improve efficiencies in credit delivery.
• Sponsors and leads credit teams in developing systems and processes to effectively underwrite traditional credit in a consistent and effective process using a risk-differentiated approach. 
• Work directly with EVP, Chief Credit Officer in setting acceptable risk tolerance levels for the Association, particular to the commercial business portfolio.   
• Experienced in providing guidance to regional credit teams in working through problem loan situations (Special Asset accounts) to minimize the risk to the Association. A strong understanding of borrower rights, forbearance processes, foreclosure actions, etc.
• Provide input to department’s annual business plan and projected needs in the future.
• Provide, follow, and convey verbal instruction, and to provide and receive feedback as appropriate in a respectful, business-appropriate manner.
• Required to prepare and make effective business presentations, both written and oral, to small and large audiences.
• Assists EVP, Chief Credit Officer in monitoring and reporting of risk trends within the Associations commercial loan portfolio for senior management and Board.
• Serve as a member of various Association committees as assigned. Represent the Association on System efforts when called upon.
• Must be adept at: building successful teams, conflict management, adaptability, problem-solving, multi- tasking, influencing others, creativity and being a self-starter.
• Assists other association personnel in completing coordinated projects as assigned.  
• Manages the hiring and supervision of professional credit leaders (managers), as well as credit analyst. Ensure consistent, measurable, and fair performance techniques for all commercial credit staff.
• Serves as the leader in the training and development needs of credit analyst staff in the commercial credit team.
• Coordinates and manages the workflow for the credit team leads.
• Manages and coordinates loan committee activities, including the timely identification of deal teams, delegated authorities, credit reports and related presentations to loan committee and senior management.
• Assists Chief Credit and Lending Officers in the development, implementation, and maintenance of credit policies and procedures. Provide interpretation (guidance) on the adoption of any new regulation, policy, or procedure directly related to the credit function.
• Assists the Chief Credit and Lending Officer in loan portfolio management and reporting functions.  
• Work closely with Regional Presidents, and guides Commercial Credit team leads (managers) and other credit office staff through providing input on credit structure, terms, conditions, etc.
• Supports Regional Presidents on loan activity, most particularly on loans over their delegated authority, or loans requiring prior approval of the funding bank.
• Serves as a trainer/mentor to develop credit skills of direct reports and others involved in credit analysis processes and works with EVP, Chief Credit Officer in assessment of credit skills and training for credit staff.
• Serves as a key member of the Association Loan Committee, and chairing final loan decisions on larger, more complex loans within core lending.

REQUIRED SKILLS:

• A proven leader with excellence in credit analysis, interpersonal relations, public speaking, administrative, research (including Internet) and communication skills are required.
• Strong analytical skills to maintain sound credit underwriting standards and to evaluate and structure loan proposals.
• Must have knowledge of business and legal practices in mortgage and commercial/operating lending, including credit standards, real estate appraisal requirements, loan portfolio management, regulatory compliance, and credit administration.
• Must be proficient with Microsoft Office software and credit analysis software.
• Developing successful teams, understanding strategic planning and goal setting, human resource management and public / member relations are required.

DISCLAIMER:

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at careers@capitalfarmcredit.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

For more information, view the EEO - Know Your Rights and Pay Transparency Statement.

At the discretion of CFC, position may be offered at alternate titles and other business experience may be considered relevant. AA/EOE/M/F/D/V; Full description available on request.

IT Specialist II, IT Service Delivery

Reports to: Senior Manager, IT Service Delivery

Compensation: $75K/yr with Bonus Potential

FLSA Status: Full time

The Company

Meriton is a national investment holding company with a portfolio of six operating companies in the commercial HVAC industry. Founded in 2019, Meriton is the parent holding company to successful commercial HVAC businesses in the nation. All Meriton businesses offer innovative commercial systems with flexibility of equipment and solutions to best match each application. The Meriton businesses work with industry professionals and end users from the conceptual stage of projects to provide energy-efficient, value-added solutions to their complex problems. Our sales professionals offer technical expertise and application experience in the design, construction, commissioning, and operation of building mechanical systems.

The overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organizations in North America. Meriton believes we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders.

The Opportunity

The IT Specialist II ensures proper computer, software, and network operation so that end users can accomplish appropriate business tasks for all business units. This position assists customers by taking service desk calls on a shift basis and provides support, training, and access management as needed. They are also responsible for the build, deployment, effective maintenance, and tracking of all IT equipment. The IT Specialist II assists in the development of strategies and plans to create technology solutions that are in alignment with business operations. They possess excellent interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical audiences.

Responsibilities

• New user equipment and account setup, including deployment and license management.
• Train end users in the use of equipment and software
• Actively diagnose and respond to support tickets, incoming calls, emails, and walk-up requests.  Track and monitor the problem to ensure a timely resolution and follow-up.
• Provide both in-person support and support for remote workers.
• Support Apple products such as MacBook, iPad, & iPhone
• Support Microsoft products such as Windows, Office, Office365, and other cloud-based applications and support various vendor applications as needed.
• Support Apple hardware and software to diagnose and resolve issues with desktops, laptops, portable Macintosh systems, and mobile devices.
• Configure and support iPhone and iPad devices.
• Assist staff by providing audio/video conference support for presentations and meetings.
• Provide direct support of cyber security practices maintaining anti-malware, threat management, vulnerability management and anti-phishing technologies.
• Interact with vendors to facilitate repairs of hardware, i.e., printers and laptops.
• Manage inventory of hardware and software assets
• Support development and implementation of new computer projects and new hardware installations as well as software rollouts.
• Perform system administration for various enterprise tools and platforms.
• Perform hardware and software system configuration, maintenance, and upgrades.
• Manage projects of moderate scope, such as: design and implementation, system migrations, and MDM deployments.
• Evaluate products and IT processes and then recommend changes.
• Document IT processes, workflows, and produce system documentation as needed.
• Occasional travel to branch office locations may be required.

Education/Experience

• Minimum 2 years of experience in an IT services support role
• Associate degree preferred
• MacOS experience required
• iOS experience preferred
• InTune experience preferred
• Microsoft (MCP) Certification and/or ITIL (fundamentals level) preferred
• Familiarity with PowerShell required
• Office 365 administration preferred
• Azure and Windows Server experience preferred
• MSP experience preferred
• Knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies
• Knowledge of MS Active Directory infrastructure
• Familiarity with IP Telephony and cell phone technology
• Excellent analytic and problem-solving skills
• Capable of working independently with minimal supervision

Key Competencies

Language Skills 
Read and comprehend simple instructions, short correspondence, and memos. Write correspondence. Present information effectively in one-on-one and small group situations to customers, clients, and other organization employees.

Operating Skills
Discern between and prioritize tasks to determine the best way to accomplish goals.  Organize tasks to get results in a timely manner and often against strict deadlines.  Sort out processes and simplify them to maximize workflow.

Behavior Skills
Manage people and situations when conflicts arise.  Seize opportunities with the drive to complete goals.

Reasoning Ability 
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Handle problems involving several concrete variables in standardized situations. Possess the mental stamina for problem solving and prioritizing multiple tasks.

Personal and Interpersonal Skills
Establish and grow relationships with customers through effective verbal and written communication.  Have a strong dedication to the needs of the customers, manufacturers, and peers.  Have patience and listen actively to all business partners.  Solve problems and skillfully negotiates with a minimum of noise, while managing stress.  Demonstrate integrity and trust through appropriate directness and truthfulness.  Understand personal strengths and weaknesses, seeks feedback, and improves upon shortcomings.

Other Skills/Abilities

Environmental Requirements

Will be required to work in an office environment and occasionally in the field.

Physical Demands
While performing the duties of this job, hands are regularly needed to operate computer keyboard, telephone, and other general equipment. Frequent standing, walking, and sitting is necessary. Occasional climbing, balancing, stooping, kneeling, crouching, or crawling is also necessary. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Why Meriton?

• Medical Insurance, Dental Insurance, Vision Insurance
• 100% company match on 401(k) contributions, up to 6% of pay.
• Tuition Reimbursement
• Company-paid Disability insurance (short-term and long-term) 
• Company-paid group life insurance
• Paid Time Off & Holidays 
• Volunteer Hours
• Employee-paid supplemental insurance options
• Employee Assistance Program (EAP)
• FSA, HSA and commuter benefits options
• Paid parental leave
• Career growth and learning
• …and so much more!

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Additional Information

Meriton is an Equal Opportunity Employer. This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

ROLE SUMMARY

The M&A Integration Systems Analyst is the analytical engine behind Meriton’s acquisition integration process. This role goes well beyond data entry and system execution; it is responsible for building the employee-level impact models that quantify exactly how every acquired employee’s total compensation and benefits picture changes under Meriton. Healthcare premiums, PTO accruals, maternity leave, holiday schedules, pay structures; every data point that touches an employee’s pocket or experience is this role’s domain to calculate, visualize, and communicate clearly to all stakeholders. The right person for this role tells a story with data.

KEY RESPONSIBILITIES

Employee Impact Modeling

• Build and maintain a per-employee transition impact model for every acquisition, capturing the financial and experiential delta between current-state programs and Meriton’s programs across:
• Healthcare premiums, PTO, Holiday schedules
• Commissions, bonuses, and variable pay structures
• HSA/FSA employer contributions and eligibility differences
• Any other benefit or compensation element that differs materially from Meriton’s standard programs
• Produce aggregate impact summaries: total population-level cost shifts, benefit wins, and areas of concern; equip the Director for executive and leader conversations
• Flag individual outliers: employees who experience meaningful negative financial impact that may require exception handling, retention attention, or targeted communication
• Visualize transition impacts in clear, decision-ready formats: charts, comparison tables, summary dashboards that can be presented to Meriton leadership and used to inform company leader conversations
• Update impact models as integration decisions are finalized, ensuring the analysis always reflects the current plan rather than a point-in-time snapshot

Roster Intake & Normalization

• Collect, validate, and normalize employee data from acquired companies: names, titles, compensation, pay type, deductions, org structure, and eligibility fields
• Build and maintain standardized intake templates; drive acquired companies to deliver complete, accurate data on schedule
• Produce import-ready files for ExponentHR onboarding loads

Program Mapping

• Own and maintain integration mapping workbooks across all active acquisitions:
• Job titles to Meriton job architecture
• Pay elements: commissions, bonuses, allowances, differentials
• Deductions and eligibility fields to Meriton structures
• PTO and holiday plans: accruals, caps, carryover, and payout treatment

QA, Reconciliation & Controls

• Own all pre- and post-go-live QA: data validation, post-load HRIS checks, first-payroll variance reconciliation, deduction audits, and PTO balance audits
• Maintain readiness gate checklists and QA evidence so Day 1 and Payroll 1 go/no-go decisions are objective and documented
• Track defects and root causes to closure; apply lessons to improve templates and processes for future acquisitions

HRIS System ExponentHR Execution

• Execute HRIS onboarding tasks: data loads, org and manager structure, role and access setup, and onboarding workflow configuration
• Partner with Meriton’s HRIS expert on configuration decisions; own execution and post-load validation

Reporting & Scorecards

• Maintain per-acquisition integration scorecards: data readiness, mapping completion, QA status, open risks, and milestone progress
• Contribute structured data to Power BI reporting that feeds the Director’s executive dashboard

QUALIFICATIONS

Required

• 4+ years in HR analytics, compensation analysis, total rewards, HRIS, or a comparable data-intensive HR operations role
• Advanced Excel proficiency: complex modeling, scenario analysis, conditional logic, pivot tables, and structured mapping
• Demonstrated ability to build employee-level financial models that translate program differences into individual and aggregate dollar impacts
• Experience visualizing data for non-technical audiences: charts, dashboards, and summary formats that drive decisions rather than sit in a folder
• Strong written communication skills for translating model outputs into clear narratives and risk flags
• Demonstrated ability to manage sensitive employee data with precision and strict confidentiality
• Proficiency with Microsoft 365: Excel, Teams, SharePoint, OneDrive; Power BI experience strongly preferred

Preferred

• Experience in total rewards analysis, benefits benchmarking, or compensation modeling across company transitions
• Experience supporting HRIS implementations or integrations; ExponentHR experience is a strong plus
• Familiarity with benefits plan structures (medical, PTO, leave, HSA/FSA) and how they translate to employee cost
• Exposure to M&A integration, multi-company HR environments, or acquisitive organizations
• Experience with Power BI, Tableau, or comparable data visualization tools

TRAVEL

• Limited
• Occasional on-site visits for key integration milestones — typically 0–1 trips per month

We are seeking a Staff Technical Program Manager, in our Austin office, to design and lead complex initiatives across the Client Technology organization. This role sits at the center of our engineering and product portfolio, ensuring that major initiatives are well structured, rigorously planned, and executed with operational discipline.

The Staff TPM partners closely with engineering and product leadership to translate strategic priorities into executable programs. This role also provides leadership with clear portfolio visibility, ensures adherence to governance and SDLC standards, and drives rigor in planning and delivery across multiple teams.

Responsibilities

Design and lead complex cross team initiatives across the Client Technology portfolio, structuring programs with clear scope, milestones, dependencies, and success criteria.

Drive rigor in planning and execution by ensuring teams maintain clear delivery plans, accountable ownership, and disciplined tracking of progress and risks.

Provide portfolio level visibility to engineering and product leadership by communicating program status, key risks, and delivery tradeoffs.

Ensure initiatives follow engineering governance and SDLC standards, including appropriate design reviews, planning checkpoints, and release readiness processes.

Partner with engineering and product leaders to ensure initiatives are properly scoped, resourced, and aligned with broader organizational priorities.

Ideal Candidate

8–10+ years of experience in technical program management, engineering, or related roles delivering complex software initiatives.

Bachelor’s degree or equivalent experience.

Marketplace experience is a must.

Proven ability to design and lead large cross team programs involving multiple engineering teams and stakeholders.

Strong planning and execution skills with the ability to bring structure and clarity to complex initiatives.

Experience communicating program and portfolio status to senior leadership.

Familiarity with engineering governance and SDLC practices including design reviews, release planning, and operational readiness.

Excellent communication and organizational skills with the ability to drive alignment across teams without direct authority.

Location & Flexibility

We balance accelerated creativity and innovation on a foundation of in-person collaboration and flexibility, from inside and outside of our office walls. This is a hybrid role; one can work three days of their choice in our Austin, TX office and the remaining two days from home. 

How We Work:

We balance accelerated creativity and innovation on a foundation of in-person collaboration and flexibility, from inside and outside of our office walls. This is a hybrid role, one can work three days of their choice in our Austin, TX office and the remaining two days from home. 

How We Reward You:

Realtor.com® is committed to investing in the health and well-being of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degree and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

Job Title: Construction Project Manager - Mission Critical

Company: Loenbro, LLC
Business Unit/Department:   Project Management                                                               
Location: Texas
Reports to:  Project Executive
Employment Type: Full-Time

FLSA Classification: Exempt

About Loenbro

Loenbro is a trusted, long-term construction lifecycle partner to thousands of customers across the U.S. Our market spans all industries and our service offerings include Critical Electrical, Mechanical & Structural, Soft Crafts, Inspection, Underground Maintenance and Installation, and Fabrication. Our expertise lies in simplifying the complex and establishing long-standing relationships with our partners. We have a national presence but a local approach—every customer benefits from our capabilities and our care.

At Loenbro, we don’t just offer jobs—we build careers grounded in integrity, teamwork, excellence, and purpose. Join a team where your expertise is valued, your growth is supported, and your work helps maintain and enhance the critical infrastructure that powers communities across the nation.

Job Summary
Loenbro is currently looking for a Project Manager to join the team. As a Project Manager, you will be an essential part of our project team, leading the successful execution of several projects. You will work closely with the Project Executive, Field Leadership, and customers, gaining valuable experience and contributing to the project’s overall success.

Essential Job Responsibilities 

• Project Planning and Initiation: Collaborate with clients, engineers, and stakeholders to define project scope, goals, and deliverables. Develop comprehensive project plans, schedules, and budgets to ensure successful project execution. Conduct risk assessments and develop mitigation strategies.
• Team Management: Build and lead project teams, including electricians, technicians, and subcontractors. Assign tasks, set clear expectations, and monitor team performance to ensure project objectives are met. Foster a collaborative and productive work environment.
• Resource Allocation: Coordinate and allocate necessary resources, including materials, equipment, and personnel, to meet project requirements. Manage procurement and vendor relationships to ensure timely delivery of materials and services.
• Project Execution and Monitoring: Supervise all aspects of project execution, ensuring adherence to safety protocols and quality standards. Monitor project progress, budget, and timelines, and take proactive measures to address any issues or deviations. Regularly communicate project status to clients and stakeholders.
• Change Management: Handle project changes and scope adjustments efficiently, ensuring minimal impact on project timelines and costs. Document and communicate changes to all relevant parties.
• Quality Assurance: Implement quality control procedures to guarantee the highest standards of workmanship and safety. Conduct inspections and ensure compliance with relevant electrical codes and regulations.
• Documentation and Reporting: Maintain accurate project documentation, including project plans, reports, and records. Prepare and deliver regular progress reports to management and clients.
• Project Closure: Conduct project reviews to evaluate performance against project objectives and client expectations. Ensure all project deliverables are completed, and necessary documentation is provided to clients. Prepare and submit final project reports and invoices.

Minimum Qualifications

Required:

• 5+ proven years of recent experience as a Project Manager in the electrical data center construction industry.
• Strong knowledge of electrical systems, codes, and regulations.
• Proficiency in project management software and tools including but not limited to Bluebeam, Procore, Accubid, and P6.
• Ability to handle multiple projects simultaneously, change order requests, scheduling, take-off meetings, and client communication.
• Strong problem-solving and decision-making abilities.
• Commitment to safety and quality standards with NFPA 70E or OSHA Certification.

Preferred:

• Bachelor’s degree in construction management or related field

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

• Indoor office setting with controlled temperature.
• Frequent visits to outdoor construction sites with exposure to weather extremes.
• Potential exposure to noise, dust, chemicals, or other environmental factors.
• Ability to work outside and at the job site most of the time is required.
• Ability to travel up to 10%, as needed.

This role requires compliance with all applicable safety regulations, personal protective equipment (PPE) requirements, and Loenbro's Environmental Health and Safety (EH&S) policies.

Benefits

Loenbro offers a competitive salary, comprehensive benefits package, and rewards to those who join our team:

• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and holiday pay
• Life and disability insurance
• Professional development and training opportunities
• Employee assistance program (EAP)

Benefits eligibility may vary based on employment classification and hours worked.

Guided by Core Values (LEAD), grounded in grit and a commitment to excellence, Loenbro betters our families, customers, and local communities.  If you’re ready to be part of a company that LEADS by:

• Living with Integrity
• Exceeding Expectations
• Acting with Urgency
• Delivering Excellence

…we want to hear from you.

Loenbro is an Equal Opportunity Employer

Title: Carrier Partnerships Manager

Location: Austin, TX (Flexible/Hybrid) 

Reporting to:  V.P. of Business Development & Partnerships

About Hippo:

Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.

About the Role: 

The Carrier Partnerships Manager is responsible for building, managing, and expanding relationships with Hippo's third-party insurance carrier partners. This role owns the carrier strategy end-to-end, including identifying coverage gaps, sourcing and onboarding new carriers, and negotiating commission structures and incentive programs. The ideal candidate brings a mix of strategic thinking, relationship management, and strong insurance market knowledge.

About You:

You are a strategic relationship builder who excels at developing and managing high-impact partnerships. You bring strong negotiation and influencing skills, allowing you to align diverse stakeholders and drive mutually beneficial outcomes. With a sharp eye for market and competitive analysis, you identify opportunities, anticipate shifts, and position initiatives for success. You thrive in cross-functional environments, collaborating seamlessly across teams to move complex projects forward. Above all, you communicate with clarity and confidence, delivering executive-level insights that inform decisions and inspire action.

What You'll Do:

Carrier Relationship Management

• Serve as the primary point of contact for all third-party carrier partners 
• Build and maintain strong, long-term relationships with carrier executives and operational stakeholders.
• Conduct regular performance reviews and business updates with third-party carriers

Carrier Strategy & Expansion

• Identify product, geographic, and underwriting gaps and and proactively source new third-party carrier partners
• Lead end-to-end carrier onboarding, including due diligence, contracting, and internal coordination.
• Monitor third-party carrier appetite, guidelines, and capacity to alignment with business needs

Negotiation & Commercial Management

• Negotiate commission structures, overrides, profit-sharing agreements, and incentive programs
• Partner with finance and leadership to model and evaluate third-party carrier economics
• Ensure agreements that align with company growth goals and profitability targets

Cross-Functional Collaboration

• Collaborate closely with sales and operations teams to support third-party carrier initiatives
• Communicate third-party carrier requirements, changes, and opportunities internally
• Support new product launches and market expansions from a third-party carrier perspective

Performance & Market Insights

• Track third-party carrier performance metrics, recommend optimization strategies 
• Stay informed on insurance market trends, third- party carrier strategies, and competitive dynamics 
• Provide leadership with insights and recommendations on third-party carrier related risks and opportunities

Must Haves:

• 5+ years of experience in insurance carrier management, brokerage, underwriting, or related roles
• Strong understanding of P&C insurance products, carrier economics, and distribution models
• Proven experience negotiating commissions, incentives, or agency/carrier agreements
• Excellent relationship-building, communication, and negotiation skills

Nice to Have:

• Experience working with multiple carriers across different lines or states
• Familiarity with insuretech or digitally enabled insurance platforms
• Analytical mindset with comfort interpreting financial and performance data

Benefits and Perks

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:

• Healthy Hippos Benefits - Multiple medical plan options, 100% covered dental and vision for you and your family, and a wellness program that rewards healthy habits. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
• Equity - This position is eligible for equity compensation 
• Training and Career Growth - Training and internal career growth opportunities
• Flexible Time Off - You know when and how you should recharge
• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
• Hippo Habitat - Snacks and drinks available for onsite employees 

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known. 

Claims Examiner – Spinnaker

Job Title: Claims Examiner – Partner Programs

Location: Austin, TX / Dallas, TX / Bedminster, NJ

Reports To: Claims Program Manager or Claims Manager

About Hippo

Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.

About The Role:

The Claims Examiner – Partner Programs is responsible for the timely and accurate review and approval of claims exceeding the TPA’s/Claim Administrator’s authority, in accordance with company guidelines, regulatory requirements, and best claim practices. This role analyzes coverage, authority requests for reserves and payment on claims through resolution, including communication with internal and external stakeholders.

What You’ll Do:

Claim Handling & Investigation

• Review claims submitted by TPAs and authorize reserves and payments where those amounts exceed the TPA’s authority
• Provide guidance to TPAs to ensure proper investigation and timely, equitable disposition of claims, including retention of experts and/or attorneys where needed
• Assist TPA with coverage analysis, seeking underwriting assistance where appropriate
• Review and approve reservation of rights and coverage denial letters to ensure accuracy and consistency in coverage analysis
• Review claims to ensure appropriate reserve levels and that changes are made on a timely basis
• Refer claims more than authority to supervisor
• Prepare notifications to underwriters and reinsurers for large or contentious claims
• Review and approve TPA funding requests within authority
• Participate in claim file audits to monitor TPA performance
• Assist with preparation of reports for underwriting, agents, insureds or state agencies as needed

Communication & Service

• Provide clear and professional communication to TPAs/Claim Administrators, brokers, and program partners
• Issue timely claim correspondence, status updates, and regulatory notices
• Participate in claim reviews and provide updates to management as requested
• Escalate complex coverage or high-exposure matters to senior leadership

Compliance & Reporting

• Ensure claim handling complies with regulatory requirements and internal guidelines
• Maintain proper documentation in claim management systems
• Support data calls, audits, and reporting requests
• Assist with reinsurer reporting requirements when applicable

Professional Development

• Participate in training programs and technical development opportunities
• Seek feedback and coaching to continuously improve claim handling skills
• Contribute to team collaboration and knowledge sharing

What You Bring:

• 2–5 years of claims handling experience in property, casualty, or specialty lines
• Basic understanding of insurance coverage principles and policy interpretation
• Experience investigating and resolving claims, including exposure analysis and reserving
• Strong written and verbal communication skills
• Organizational skills with the ability to manage a caseload effectively
• Ability to work collaboratively with internal teams and external partners
• Proficiency in Microsoft Office applications (Excel, Word, Outlook)

Nice to Have:

• Experience working with TPAs or program business
• Exposure to litigated claims
• Professional designations in progress or interest in pursuing (AIC, ARM, CPCU, etc.)

The base pay range for this role is $80,000- $95,000 for our Texas (Austin and Dallas regions). The SF Bay Area (and New Jersey) base pay range for this role is $90,000- $106,000. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands. 

Benefits and Perks:

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with: 

• Relocation Assistance - Support available for qualified candidates relocating to one of our hub locations
• Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP) 
• Equity - This position is eligible for equity compensation  
• Training and Career Growth - Training and internal career growth opportunities 
• Flexible Time Off - You know when and how you should recharge 
• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers 
• Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees 

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.  

Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known. 

Job Title: Claims Manager – Partner Programs

Location: Austin, TX / Dallas, TX / Morristown, NJ

Reports To: Senior Claims Program Manager / Head of Claims, Spinnaker (Director, Claims-Partner Programs)

About Hippo: 

Hippo Holdings consists of national property and casualty insurance companies—including Spinnaker Insurance Company and its subsidiaries, rated A- (VIII) by A.M. Best—along with an insurance agency and a managing general agent. Enabled by technology, Hippo brings products to market through a diversified range of offerings sourced from both owned and third-party programs, available on an admitted and surplus lines basis. We partner with innovative market leaders across personal, commercial, and specialty lines, as well as traditional and non-standard opportunities.

About You:

The Claims Manager – Partner Programs is responsible for the day-to-day oversight and performance management of assigned programs and Third-Party Administrators (TPAs). This role ensures claims are handled in accordance with established guidelines, regulatory requirements, and service expectations while supporting strong claim outcomes and partner relationships.

What You’ll Do:

Program Oversight & Execution

• Oversee claims handling for assigned programs to ensure compliance with claims guidelines, coverage intent, and regulatory requirements
• Monitor TPA performance including timeliness, reserving accuracy, and overall claim quality
• Conduct file reviews and QA audits to identify trends and improvement opportunities
• Assist in implementation and maintenance of claims guidelines and best practices
• Support onboarding of new programs including TPA setup, workflows, and reporting requirements

Operational Support & Reporting

• Analyze claims data and KPIs to identify emerging trends and performance issues
• Prepare stewardship and performance reports for internal stakeholders and program partners
• Track and follow up on corrective action plans
• Support reinsurance reporting and documentation requirements
• Assist with regulatory audits, data calls, and compliance reviews

Stakeholder Collaboration

• Serve as a primary point of contact for TPAs on routine matters
• Partner with underwriting, actuarial, finance, and legal teams
• Participate in program-level meetings and continuous improvement initiatives

Professional Development

• Build expertise in coverage analysis, reserving, litigation management, and regulatory compliance
• Support senior team members on complex claims
• Participate in training and development opportunities

Must Haves:

• 5–8 years of claims handling or program oversight experience
• Experience working with TPAs, MGAs, or delegated authority programs preferred
• Strong understanding of claims fundamentals
• Familiarity with multi-state regulatory environments
• Strong analytical, organizational, and communication skills
• Proficiency in Microsoft Excel and claims systems

Nice to Have:

• Experience in program business or fronting carrier environment
• Exposure to reinsurance reporting
• Industry designations such as AIC, CPCU, or ARM preferred

Benefits and Perks

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:

• Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
• Equity - This position is eligible for equity compensation 
• Training and Career Growth - Training and internal career growth opportunities
• Flexible Time Off - You know when and how you should recharge
• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
• Hippo Habitat - Snacks and drinks available for onsite employees 

The Morristown, NJ base pay range for this role is $120,000 - $150,250. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. 

Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.

VSC Fire and Security, Inc., a leading fire protection and life safety system contractor, is seeking an experienced Regional Safety Manager to join our team. This position will be based in Dallas, Texas.

What we offer:

• Competitive salary.
• Company car for travel to various offices.
• Options for Medical, Dental and Vision insurance for you and your family.
• A 401K plan with a company match.
• PTO and Paid Holidays.
• Opportunities for training and advancement.
• Relevant educational and licensure reimbursement for qualified candidates.
• Health Savings Account (HSA).
• Life Insurance.
• Employee Assistance Program.
• Referral Bonuses.

What you need:

• Minimum 5 years of experience in the construction safety field.
• OSHA 510 or 511 certified (or more) required. Trainer status (OSHA 500) for OSHA 10 and 30 a plus.
• Ability to travel to offices and job sites on the local market, surrounding states, and other markets as needed up to 70% travel.
• Strong verbal and written communication skills.
• Ability to manage time and work with minimal supervision.
• Ability to motivate employees.
• Exceptional attention to detail and communication skills.
• Eagerness for professional development and growth.
• Ability to pass various background checks.
• Reliable transportation, valid State Driver's License with acceptable driving record for potential use of company vehicle.

What you will do:

• Create and update division safety plans to address incident count and cause of loss, OSHA activity, division hiring needs and employee experience level, and changing project requirements.
• Conduct visits to each division and meet with leadership to assess safety needs, review loss history and provide training.
• Conduct safety audits with office safety advocate to verify advocates’ audit abilities and act as resource to develop advocate’s ability to positively affect safety.
• At conclusion of safety audits, develop robust action plan for improvement opportunities. Ensure plan is implemented and measured to determine success.
• In partnership with divisional leadership, investigate cause of loss, establish corrective action plan, implement plan and, measure outcome.
• Create Divisional KPI's based on data affecting safety outcomes (both frequency & severity). KPI’s focus on reducing job site injuries and strengthening safety culture.
• Conduct timely discussions with Regional and Division managers reviewing results of job site incidents, safety audits and training needs.
• Act as VSC spokesperson for OSHA Citations. Be responsible for investigation, negotiations with OSHA and development and implementation of action plan with Division management input.
• Conduct training for division staff to include: new hires, Mobile Elevated Work Platforms, Heavy Equipment, Confined Space, LOTO, OSHA 10, OSHA 30 and other safety subjects as needed or required.
• Distribute Safety Alerts to Divisions on needs identified via analysis of incidents, safety audit improvement ops, etc. and ensure communication and understanding by field employees.
• Works with Claims Manger on all workers’ compensation and auto claims including investigations, reporting, compliance, follow up care, and communication with third party administrator.
• Participate in corporate weekly workers compensation meeting as required by Director of Safety.
• Individual KPI’s include: number of jobsite visits, number of training classes, regional and division incident frequency and severity measures, Procore and LMS system utilization.
• For each division ensure posting of OSHA Form 300A, assist with JHA development and updates.

This role is designated as safety-sensitive due to responsibilities that could entail the use of motor vehicles, mobile equipment, working at heights, climbing ladders, and utilizing lift equipment.

Location: Fort Worth, TX

Schedule: Wednesday - Saturday / 6:00 AM - 4:30 PM

Compensation: $18.00

Role Description:

This is an incredibly important position that helps to monitor inventory activities of all clients at each fulfillment center while allowing all existing operations team members to remain focused on their day-to-day responsibilities. As ShipBob continues to grow, it is imperative to provide a great experience in serving our clients’ needs while maintaining sustainable growth and scalability from an operations perspective. This role reports to the Operations Manager, Fulfillment Operations, who also serves as the backup for this role.

What you’ll do:

• Investigate inventory discrepancies reported by the Operations team. 
• Perform physical inventory cycle counts and reconcile inventory variances. 
• Communicate updates and relay important operational information about clients directly to ICQA Lead. 
• Resolve merchant facing requests around inventory related issues. 
• Comprehension of cycle counts and inventory control processes according to written SOP’s. 
• Ensure inventory variances are researched and resolved in a timely manner, allowing fulfillment of outbound orders. 
• Ensure timely communications to MC team for any orders not able to be fulfilled due inventory discrepancies. 
• This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness. 
• Additional duties and responsibilities as necessary. 

What you'll bring to the table:

• Demonstrates the ability to quickly adapt to changing conditions and solve problems in a timely fashion.
• Ability to determine inventory discrepancies, perform physical inventory cycle counts, and reconcile inventory variances.
• Possesses effective written and verbal communication skills; displays reading comprehension skills.
• Displays the ability to multitask and handle multiple issues at the same time without stress.
• Displays attention to details.
• Ability to lift up to 50 lbs without any health limitations.
• Able to stand and walk continuously during and up to an 8-10hr shift.
• Able to bend, stoop, reach above, and push/pull frequently.
• May be required to flex into other departments as needed.

Perks and Benefits:

• Medical, Dental, Vision & Basic Life Insurance 
• 401K Match 
• Weekly paycheck with paid overtime eligibility  
• Pay Progression Program 
• Paid Time Off & Sick Time Off 
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/  
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

#LI-DNI

Please note: this role is 100% in-office in Katy, Texas.

As an Agent Experience Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests and more. As an AEM you are passionate about your customers and delivering a world class experience.

At Compass You Will:

• Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings

• Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions

• Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests

• Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass

• Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity

• Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent

• Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations

• Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change

What We're Looking For:

• 2-3 years of experience in customer service, training, office management, hospitality, or operations

• Previous experience in real estate a plus

• Previous experience with live or remote training a plus

• Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus

• Passion for supporting and serving agents trying to grow their businesses

• The ability to establish credibility with key agent decision-makers and influencers

• Great listening skills, connects well with others, and is empathetic of the customer’s pain points

• A passion for creating community within a space; you encourage in-office interaction, bonding and engagement

• Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly

• Skilled communicator with great interpersonal skills, ability to build and manage relationships

• Meticulous attention to detail, highly organized

• Strong creative writing skills and eye for design

• Ability to work in the office during standard operating hours

• Ability to lift up to 25 lbs

Please note: this role is 100% in-office in Katy, Texas.

Please note: this role is 100% in-office in Katy, Texas.

As a Customer Success Manager (internally known as an Agent Experience Manager) you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests and more. As an AEM you are passionate about your customers and delivering a world class experience.

At Compass You Will:

• Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings

• Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions

• Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests

• Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass

• Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity

• Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent

• Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations

• Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change

What We're Looking For:

• 2-3 years of experience in customer service, training, office management, hospitality, or operations

• Previous experience in real estate a plus

• Previous experience with live or remote training a plus

• Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus

• Passion for supporting and serving agents trying to grow their businesses

• The ability to establish credibility with key agent decision-makers and influencers

• Great listening skills, connects well with others, and is empathetic of the customer’s pain points

• A passion for creating community within a space; you encourage in-office interaction, bonding and engagement

• Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly

• Skilled communicator with great interpersonal skills, ability to build and manage relationships

• Meticulous attention to detail, highly organized

• Strong creative writing skills and eye for design

• Ability to work in the office during standard operating hours

• Ability to lift up to 25 lbs

Please note: this role is 100% in-office in Katy, Texas.

About the role:

We are seeking a strategic, hands-on FP&A Sr Manager to lead our global Financial Planning & Analysis (FP&A) function. This is a high-impact role with exposure to executive leadership and responsibility for guiding business performance across the company. You’ll lead a growing team and own our financial planning infrastructure, driving insights that shape strategic priorities, investment decisions, and operational efficiency. 
If you're passionate about scaling processes, developing talent, and enabling business partners through analytics and financial acumen, this is your opportunity to lead and make a difference.

Job Responsibilities:

• Leadership & Team Development - Build, lead, and mentor a high-performing FP&A team that delivers business-critical financial support and insights
• Strategic Business Partnership - Serve as a trusted advisor to senior leaders across the company, translating financial data into actionable insights that inform strategic decisions
• End-to-End Planning Ownership- Lead company-wide financial planning cycles, including annual budgets, long-range plans, and rolling forecasts
• Financial Reporting & Performance Analysis - Deliver timely, high-quality reporting packages with analysis of variances, business drivers, and financial risks/opportunities
• Financial Modeling & Decision Support - Develop and maintain robust, scalable financial models and dashboards to evaluate performance, investments, and strategic scenarios
• Systems & Process Optimization - Drive the adoption, implementation, and enhancement of FP&A systems and tools to improve planning efficiency and reporting capabilities
• Cross-Functional Collaboration - Partner closely with Accounting, HR, and business leaders to ensure alignment between actuals, forecasts, and strategic goals
• Expense & Headcount Management - Oversee operating expense planning, headcount tracking, and cost allocation across functions and global regions
• Executive & Board Support - Prepare compelling financial narratives and presentation materials for executive leadership and board meetings
• Continuous Improvement & Governance - Champion best practices in FP&A, driving ongoing improvements in forecasting accuracy, reporting cadence, and data integrity

Job Requirements:

• Bachelor’s or advance degree in Finance, Accounting, Economics, or related field; MBA or relevant certification (e.g., CFA, CPA) a plus
• 6–8+ years of progressive FP&A or corporate finance experience, including 2+ years in a team leadership capacity
• Proven ability to partner cross-functionally with senior executives across G&A, R&D, or GTM functions
• Experience implementing or optimizing FP&A tools (e.g., Vena, Anaplan, Adaptive Insights, Planful)
• Advanced financial modeling, forecasting, and scenario planning skills
• Expertise in MS Tools and financial systems; experience with visualization platforms (e.g., Power BI) preferred
• Strong understanding of accounting principles and how they integrate with planning
• Exceptional communication and executive presence with the ability to synthesize complex data into clear business narratives
• Comfortable navigating ambiguity in a high-growth, fast-paced global environment

Why Join Us:

• High-impact role with strategic visibility and influence.
• Opportunity to scale a function and shape company-wide financial operations. 
• Work in a collaborative and fast-moving global organization. 
• Competitive compensation and benefits, with a focus on growth and development. 

Empower decisions. Drive growth. Lead with insight. 
Apply now to become a key force behind our financial strategy and execution.

Salary Range:

The anticipated base salary range for this position is between $150,000 and $200,000. Base salary ranges may vary by geographic location and relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.

Here are some of our local benefits:

• Three weeks' paid time off plus 15 paid holidays, floating holidays, and volunteer time off
• Gym membership subsidy
• Medical and dental insurance
• Pet insurance
• Employee Assistance Program
• College Savings Plan
• Travel assistance
• 401(k) with up to 4% employer match

#LI-MM1

We’re looking for an Account Executive, Enterprise Sales to help us develop and close new business with Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales. 

WHAT YOU’LL DO:

• Successfully acquire new enterprise sized business customers within our landmark industries in order to achieve individual quota targets. You will be required to also prospect and generate your own outbound leads.
• Navigate sales cycles from value creation to negotiation and closing, and present the value of our solutions to prospective senior level customers. Build trust with C-suite and senior executives, leading strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.  
• Proactively seek out insightful market and industry information in order to effectively develop rapport with enterprise customers. Recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.  Recommend appropriate third party partner solutions to meet customer needs and build a differentiated pitch for our customers.
• Deliver product presentations and demos to potential customers, showcasing a range of solutions that provide maximum benefit to the customer. Complete RFI/ RFP and other supplier technical requirement documents.
• Partner with our pre & post sales teams to navigate roadblocks and objections, ensuring customer success and long term value for the customer.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Partner with Sales Development Representatives to plan approaches to your accounts and work together to build outbound pipelines.
• Manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support.
• Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Considerable relevant B2B sales experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling).
• Demonstrated outbound sales experience, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns.
• Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

We're looking for a Revenue Enablement Manager for our Customer Office to own the enablement experience for Hootsuite's post-sale organization including Customer Success Managers, Renewal Owners, and the broader customer-facing teams responsible for retention, expansion, and long-term value delivery. This role sits within the Revenue Enablement function and is dedicated to building the capabilities, frameworks, and learning systems that drive net revenue retention.

This position operates at the intersection of customer success strategy and field execution, ensuring that CSMs and renewal owners have the knowledge, tools, and skills to deepen customer relationships, demonstrate ROI, and grow accounts. 

This role is open in USA and Canada in provinces and states we can legally hire in and will report into the Chief of Staff, Revenue.

WHAT YOU’LL DO

• Develop and maintain customer success and renewal motion playbooks, strategic business review (SBR) guides, customer office management framework and expansion play materials in close collaboration with CS Leadership, Customer Experience & Strategy, Product Marketing, and Revenue Operations.
• Build a coaching cadence for the customer office, leveraging AI conversation intelligence and customer health data to identify skill gaps, improve discovery and value-articulation skills, and increase commercial confidence among CSMs and renewal owners.
• Translate Hootsuite's value proposition into assets and internal training that equip the post-sale team to demonstrate ROI, connect usage to business outcomes, and tell a compelling story at renewal and expansion.
• Design and deliver enablement programs to ensure the post-sale team is fully prepared ahead of any change that affects how they show up with customers.
• Partner with the Revenue Operations and Customer Experience & Strategy teams to drive adoption of CS tools, health scoring systems, and renewal workflows. Turn process and system changes into clear enablement experiences that reduce friction and increase consistency across the team.
• Build a continuous learning program for CSMs and renewal owners through initiatives that reinforce value-based engagement, commercial acumen, and multi-threaded relationship building.
• Establish and track enablement metrics tied to post-sale performance, such as NRR, expansion pipeline, renewal conversion rates, and program adoption, iterating based on field feedback and CS leadership input.
• Serve as an active member of the Revenue Enablement Council, representing the post-sale voice and ensuring customer office initiatives are properly coordinated and sequenced across the broader GTM organization.

WHAT YOU’LL NEED

• 8+ years of experience in customer success enablement, CS operations, or a quota-carrying CSM/account management role within a B2B SaaS company. Background in consulting or strategic advisory is a major plus. 
• Demonstrated experience building and delivering enablement programs with measurable impact on NRR, renewal rates, or expansion pipeline
• Deep understanding of the customer success motion  health scoring, QBR/EBR frameworks, value realization methodologies, and renewal commercial negotiation
• Experience with AI-powered customer success tools, including conversational intelligence, AI-assisted health scoring, and automated coaching systems with a practical understanding of how to embed these capabilities into CSM workflows to improve retention outcomes and commercial effectiveness.
• Familiarity with CS platforms (e.g., Gainsight, Salesforce, Gong, and LMS tools)
• Experience working cross-functionally with CS Leadership, Product Marketing, RevOps, and Finance to build renewal and expansion programs that are both commercially rigorous and customer-centric
• Strong facilitation and communication skills. Effective in designing async learning and running live workshops with experienced CSMs and commercial-focused renewal teams
• Ability to translate complex product value into clear, customer-facing narratives and internal training that builds commercial confidence across the post-sale team

WHO YOU ARE

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1 #LI-Hybrid

We're looking for a Revenue Enablement Manager for our Sales Office to own the enablement experience for Hootsuite's global seller community of Account Executives, Sales Development Representatives, and partner-facing roles. This is a hands-on, high-impact position responsible for translating Hootsuite's enterprise Go-To-Market strategy into the programs, content, and skills that give our sellers a competitive edge.

This role works at the intersection of strategy and execution building the programs, playbooks, coaching frameworks, and learning systems that directly influence how quickly and effectively our sellers perform. The measure of this role is field impact: quota attainment, pipeline, and win rates.

This role is open in USA and Canada in provinces and states we can legally hire in and will report into the Chief of Staff, Revenue.

WHAT YOU’LL DO

• Develop and maintain sales playbooks, talk tracks, frameworks, and competitive assets in close partnership with Marketing, ensuring sellers always have current, field-tested materials at the moment they need it.
• Translate Hootsuite's GTM positioning and value-based selling methodology into training programs that are practical, repeatable, and directly applicable to driving active pipeline.
• Build and manage a coaching cadence for the seller community, leveraging AI to surface conversation intelligence insights, identify skill gaps, and create targeted coaching interventions in partnership with frontline sales managers.
• Design and deliver enablement programs for operational launches, GTM plays, and strategic initiatives in coordination with Product Marketing, RevOps, and Sales Leadership to ensure field readiness ahead of each launch.
• Partner with RevOps to drive adoption of new tools, processes, and CRM workflows, translating operational changes into clear, field-facing learning experiences that minimize friction and accelerate uptake.
• Maintain a continuous learning rhythm for tenured sellers through micro-learning, peer-led sessions, and skills clinics that reinforce messaging, sharpen technique, and build confidence in competitive deals.
• Establish and track enablement metrics tied to seller performance such as program completion, methodology adoption, and pipeline contribution and iterate programs based on field data and manager feedback.
• Serve as an active member of the Revenue Enablement Council, contributing field insights and ensuring seller-facing initiatives are properly sequenced, scoped, and communicated across the GTM organization.
• Perform other related duties as assigned 

WHAT YOU’LL NEED

• 8+ years of experience in sales enablement, sales training, or a quota-carrying sales role within a B2B SaaS company. Background in consulting or strategic advisory is a major plus.
• Demonstrated experience designing and delivering enablement programs with measurable impact on ramp time, quota attainment, or win rates
• Experience with AI-powered GTM tools, including conversational intelligence platforms, AI-assisted content generation, and personalized learning systems, with a practical understanding of how to integrate these tools into seller workflows to drive adoption and performance.
• Strong working knowledge of enterprise sales methodologies (e.g., MEDDIC, Command the Message, Challenger, Value Selling) and the ability to apply them in practical field contexts
• Experience leveraging Gong or equivalent conversation intelligence platforms to analyze seller performance and build coaching programs
• Familiarity with Salesforce, LMS platforms, and modern sales content management tools (e.g., Highspot, Accord)
• Proven ability to work cross-functionally with Sales Leadership, Product Marketing, and RevOps to build programs that land in the field
• Strong facilitation and communication skills. Equally effective designing an asynchronous learning module and running a live workshop with a room full of senior AEs

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1 #LI-Hybrid

We’re looking for a Senior Account Executive, Enterprise Sales to help us develop and close new business with larger enterprise customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales.

WHAT YOU’LL DO:

• Successfully acquire new enterprise customers within our landmark industries in order to achieve and exceed individual quota targets.  Develop and execute an industry-specific account growth strategy in order to identify, generate and develop a net new sales pipeline.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.
• Lead longer end to end sales cycles from value creation to negotiation and closing, and present the value of our solutions to senior and C-suite prospective customers. Lead strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships. Manage complex, global evaluations and manage stakeholders in different regions and departments.
• Proactively and strategically seek out market information and understand the product-market fit in order to effectively develop rapport with customers.
• As a subject matter expert in Social Media Management and in our customers unique industry, advise and recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.
• Evaluate and complete RFI's/ RFP/s , Security and Privacy agreements and manage the proposal and credit review process.
• Educate and inform our customers on the impact social media has on their corporate strategy. Deliver strategic product presentations, demos and supported trials of our solutions to potential customers and prospects, and identify and build consensus among multiple, cross-functional decision makers and influencers.
• Partner with our pre & post sales teams as well as senior and executive internal stakeholders to remove roadblocks, create opportunity and ensure customer success and long term value for the customer.
• Manage, track and report sales activities through Salesforce, Sales Navigator and 6Sense.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Proactively transition the customer to the customer team following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support
• Lead by example to your peers and share learnings and insights with team members on deal challenges, objections, and account strategy.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Senior level B2B sales experience, including 2+ years selling to enterprise customers (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling). Demonstrated strategic mindset towards deals and the ability to convey a big picture vision to the customer.
• Experience crafting sales plans for your vertical/territory and building/executing on your account/territory plans. Outbound experience and track record of success sourcing your own pipeline  is a requirement.
• Proven outbound sales expertise, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns. Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

Team Description:

The Neuralink Clinical team is at the heart of an ecosystem that merges neuroscience, engineering, and medicine. We work to shape the future of brain-computer interface (BCI) technology through the planning, launch, and execution of groundbreaking human clinical trials. Our team is built on a foundation of excellence, aiming to uphold the highest standards of Good Clinical Practice (GCP) while redefining what’s possible and revolutionizing the way people interact with technology. Through strict compliance with ethical and regulatory protocols, we focus on ensuring the well-being of our trial participants while advancing the frontiers of neuroscience! Every day will bring fresh challenges and unprecedented opportunities to pioneer new approaches in the pursuit of our mission. From navigating regulatory pathways, designing trial protocols and documentation, and executing clinical trials, our team is critical  in translating Neuralink’s BCI technology for clinical use!

Job Description and Responsibilities:

As a Clinical Program Manager, you will be the primary architect of Neuralink’s human clinical trial operations, transforming high-level strategy into rigorous, executable clinical programs. We are seeking a high-autonomy leader who thrives on ambiguity and drives projects to completion with surgical precision. In our hyper-dynamic environment, you aren't just managing timelines—you are building the infrastructure for the future of neurotechnology. You will be expected to:

Strategic Oversight & Relationship Management

• Act as the Principal Lead for complex clinical programs, owning end-to-end delivery and ensuring all milestones align with broader organizational objectives.
• Cultivate High-Stakes Partnerships across internal engineering and regulatory teams, as well as external vendors, strategic partners, and world-class clinical research sites.
• Champion Stakeholder Readiness by overseeing the training and credentialing of cross-functional teams, ensuring every contributor is equipped to operate within the trial’s rigorous requirements.

Operational Excellence & Scalability

• Engineer Scalable Frameworks to expand clinical operations across diverse global geographies, prioritizing safety, quality, and regulatory compliance at every inflection point.
• Lead Commercial & Financial Negotiations with trial sites, driving contract execution, budget optimization, and long-term financial planning to maximize trial efficiency without compromising site engagement.
• Drive Data Intelligence by leading the synthesis and analysis of clinical data to provide actionable insights for program refinement.

Compliance & Regulatory Stewardship

• Navigate Global Regulatory Landscapes to secure study approvals and maintain impeccable standing with Institutional Review Boards (IRB), Research Ethics Committees (REC), and relevant governing bodies.
• Enforce Rigorous Quality Standards, maintaining an expert-level command of Good Clinical Practices (GCP), international regulatory requirements, and site-specific Standard Operating Procedures (SOPs).
• Foster a Culture of Accountability, proactively identifying operational risks and implementing mitigation strategies to ensure the integrity of the clinical program.

Required Qualifications: 

Strategic Leadership & Clinical Expertise

• Extensive Industry Tenure: 7+ years of progressive leadership experience in clinical research, specifically within Class III medical devices, neurology, or high-complexity life sciences.
• Clinical Architecture: Advanced proficiency in clinical study design, endpoint selection, and the development of robust data analysis plans for first-in-human or pivotal trials.
• Regulatory Mastery: Deep technical knowledge of Global Good Clinical Practice (GCP) and international regulatory standards (e.g., ISO 14155, MDR, FDA 21 CFR Part 812).

Data Intelligence & Analytical Rigor

• Quantitative Fluency: Professional experience leveraging statistical methods or programming languages (Python, R) to drive data-led decision-making and trial optimization.
• Complex Problem Solving: Proven track record of interpreting multi-dimensional datasets and translating complex scientific findings into executive-level strategy.
• Meticulous Precision: A high-level of organizational rigor with the ability to manage competing high-priority workstreams in a fast-paced, high-stakes environment.

Communication & Interdisciplinary Integration

• Cross-Functional Catalyst: Demonstrated success leading integration between neural engineering, clinical neurosurgery, and regulatory affairs to achieve unified program goals.
• Scientific Diplomacy: Exceptional written and verbal communication skills, with the ability to distill complex technical and clinical concepts for diverse audiences, from internal engineers to external ethics committees.
• Operational Autonomy: A self-starting leader who initiates critical workstreams independently and maintains a relentless focus on deadline accuracy and operational efficiency.

Mission-Critical Mindset

• High-Stakes Resilience: A documented history of thriving in high-pressure, rapidly evolving environments where pivots are frequent and the margin for error is razor-thin.
• Advocacy & Influence: Strong presence and "scientific diplomacy" skills, with the ability to represent Neuralink’s clinical vision to world-class neurosurgeons, key opinion leaders (KOLs), and global health authorities

Preferred Qualifications: 

Advanced Academic & Technical Background

• Advanced Degree: PhD, MD, or Master’s degree in a relevant field (e.g., Neuroscience, Biomedical Engineering, Clinical Research, or Biological Sciences).
• Neurotech Specialization: Direct experience managing clinical trials for Class III active implantable medical devices (AIMDs), specifically Brain-Computer Interfaces (BCI) or Neuromodulation systems.
• Computational Fluency: Advanced proficiency in Python or R for automated data visualization, clinical dashboarding, or sophisticated statistical modeling.

Strategic Clinical Leadership

• First-in-Human (FIH) Mastery: Proven success in leading Early Feasibility Studies (EFS) and navigating the unique safety and ethical rigors of pioneering human trials.
• Global Expansion Experience: Experience scaling clinical operations across international jurisdictions, including familiarity with O-US regulatory bodies and localized clinical trial infrastructure.
• Financial Stewardship: Demonstrated expertise in multi-million dollar budget management, including sophisticated resource allocation and vendor contract optimization.

Innovation & Process Design

• Clinical Systems Architecture: Experience implementing and optimizing Clinical Trial Management Systems (CTMS), Electronic Data Capture (EDC), and eTMF platforms for high-growth environments.
• Agile Clinical Operations: Ability to apply "lean" or "agile" methodologies to clinical trial workflows, reducing cycle times while maintaining absolute compliance.
• Interdisciplinary Synthesis: A rare ability to translate high-level engineering specifications into clinical protocols that are both scientifically rigorous and operationally feasible for surgical teams.

As we expand our product portfolio and global presence, our Customer Success department is hiring a Customer Success Manager to engage and build meaningful relationships with our Critical Accounts driving a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, drive adoption & value realization, address questions, resolve issues and grow into a trusted customer advocate.  

For the right candidate, this is a career-defining opportunity to join Nozomi at a crucial moment and have a truly significant impact. The ideal candidate should have a proven track record of exceptional account management, maintaining high customer renewal rates as a result of ongoing customer engagement, technical leadership, and outstanding communication skills.  

If this sounds like you, read on. You could be the next "Nozomier"! 

In this role, you will:  

• Develop and manage customer portfolio.  
• Own and drive the customer lifecycle – protect, nurture and deliver exceptional service to all customers.   
• Drive revenue growth by demonstrating successful achievement of customer guided value measures  
• Minimize customer churn through customer success plans and customer lifecycle management.  
• Resolve customer requests and concerns ensuring improvements to customer experience.  
• Improve customer experience through data and trend analysis, ensuring relevant reporting to influence communication and engagement strategies with the customer and internally.   
• Maintain customer information accuracy to ensure that internal stakeholders always have clean data and customer information.  
• Be a reliable point of contact and brand ambassador for Nozomi and its products.   
• Work across departments ensuring proper customer visibility and outcomes are met.  
• Aid in product design and product development through customer feedback.  
• Assist in creating training courses and educational materials for other members of the department.  
• Evaluate and improve tutorials and other communication infrastructure.  

To be successful in this opportunity, you will have:  

• 2+ years of proven experience in a customer success position supporting a technical product 
• Demonstrable experience onboarding customers, driving adoption and consistently achieving business outcomes 
• Deep understanding of customers concerns and thoughts regarding the use of products, recommending operational best practices, and the ability to troubleshoot as needed.  
• Strong organizational skills with strong experience creating/maintaining account notes, developing and executing get-well plans and customer success playbooks 
• 3+ years of experience in IT and network security (OT experience is a plus) 
• Technical skills - confidently conduct product demos, training and present technical reports to customers articulating value delivered 
• Previous experience in a TAM or SE role is highly valuable 
• Experience working with brand image and promoting value through customer experience  
• Accountability, personal organization, and ability to multi-task.  
• Self-driven and proactive nature.  
• Excellent communication and interpersonal skills – able to compile and deliver technical reports and executive level presentations 
• Leadership and Competency engaging with CxO to technical staff.  
• Experience analyzing and optimizing processes in the Customer Success department.  
• Patient and active listener.  
• Passion for service.  

Core Competencies: 

• Active Listening and Communication 
• Business Insight and Acumen 
• Drive for Results (Get things done) 
• Emotional Intelligence (EQ), Interpersonal skills and Empathy 
• Objection Handling, Influencing and Negotiation 
• Planning & Organizing 
• Professional & Technical Expertise 
• Relationship Building and Customer Focus 
• Resilience and Adaptability 
• Solution Orientated Mindset 
• Teamwork, Collaboration and Cultural Alignment

Nozomi Networks is committed to fair and equitable compensation practices. The base pay scale for this position is $75,000 - $95,000. This is the range the company reasonably and in good faith expects to pay for the position taking into account factors including job-related knowledge, skillset, experience, education and training, certifications, and other relevant business factors. Applications outside the range are welcome to apply.

Additional Compensation and Benefits: The company also offers a wide range of competitive benefits, including medical, dental, vision, life insurance, and disability insurance for eligible employees.  The successful candidate may also be eligible to participate in the company’s equity program and/or variable bonus program, subject to the rules governing such programs.

In addition, eligible employees are able to enroll in a 401(k) plan along with the employer matching program. Nozomi Networks also offers eligible employees flexible paid time off, paid holidays and paid parental leave.

#LI-AF1

#LI-Remote

About the Role

The Account Development Representative supports our US sales motion. For this specific role the ADR works in a hybrid set up from our office in Texas and work from home. Your tasks will include but are not limited to:

• Support your Regional Sales Manager (RSM) by identifying new business opportunities in Greenfield Enterprise accounts by completing both inbound and outbound strategies and campaigns
• Engage with existing and old opportunities to assist your RSM in progressing them faster and more efficiently down the sales funnel
• Apply critical thinking to make recommendations in scenarios that are not covered by defined work processes
• Collaborate with team members and cross functional teams (marketing, product and channel team) to achieve individual and team sales objectives

What Will Impress Us

• Excellent communication and interpersonal skills.
• Verbal and written business fluent proficiency in English. 
• You enjoy a lively and exciting role, where you can take ownership of your success while contributing to the success of your team
• Committed to learning and development
• Ability to be adaptable in a fast paced and changing environment
• 1-2 years in a prospecting or ADR equivalent role
• Comfortable and confident in contacting prospects and customers in a professional and courteous manner
• Knowledge of the IT /Cyber security industry is a plus!

Sounds like this could be a match? We are looking forward to receiving your application!

Location: 11401 Harmon Rd, Fort Worth, TX

Role Description:

The Area Manager, Fulfillment Operations serves as the primary on-site operational leader for ShipBob’s newly established Print on Demand department. This is a new role responsible for standing up and scaling an in-house POD production capability spanning direct-to-garment (DTG) apparel printing, wall art and canvas fulfillment, hard goods customization (mugs, phone cases, and similar items), and on-demand books, packaging, and labels. The role owns the full production lifecycle — from order receipt and artwork validation through production execution, quality control, and on-time shipment — for both B2B retail/wholesale and DTC ecommerce channels.

As a merchant-specific role, the Area Manager will serve as the day-to-day operational liaison between internal stakeholders and the merchant, ensuring production performance, SLA adherence, and quality standards are met consistently. This role is accountable for associate performance without serving as a direct manager, driving cross-functional alignment across ShipBob departments, and building the foundational SOPs, processes, and operational infrastructure needed to support sustainable POD growth. This role reports to the Operations Manager, Fulfillment Operations.

What you’ll do:

• Own the day-to-day execution of all in-house POD production operations, including DTG apparel printing, wall art and canvas production, hard goods customization, and on-demand book and label printing using ShipBob-operated equipment and staff.
• Provide a high-level end-of-day summary covering B2B and DTC order production status, open orders, orders at risk of missing SLA, active quality incidents, equipment or material issues, and clear action plans for all outstanding items. 
• Align weekly with the Merchant to understand production volume requirements across product categories; partner with operations leadership to develop execution plans that account for staffing, equipment capacity, material availability, and production constraints. 
• Validate artwork files and production-ready assets prior to print runs; coordinate with the Merchant to resolve file issues, color profile discrepancies, or specification gaps that could impact print quality or cause production delays.
• Own operational metric reporting for the POD department, including Units per Hour (UPH) / production throughput, order cycle time (order receipt to shipment), on-time shipment vs. SLA, production yield and defect rate, and ink/material waste and cost per unit.
• Identify performance gaps, troubleshoot root causes, and implement process improvements to drive consistent attainment of production throughput and quality targets.
• Build foundational Standard Operating Procedures (SOPs) and work instructions for the POD department from the ground up, covering all production workflows, quality checkpoints, equipment operation, file intake, order processing, and shipment execution.
• Drive production associate performance and accountability across all POD workflows; while direct management sits with other Area Managers, this role owns production outcomes and coaches associates toward throughput, quality, and SLA targets on the floor.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. Supervise daily workflows to ensure products are handled and stored correctly per defined safety and quality procedures. Maintain compliance with hygiene and contamination control standards and promote a culture of accountability. 
• Other duties/responsibilities as necessary. 

What you’ll bring to the table:

• 2+ years of experience in warehouse, fulfillment, or logistics operations management. Preferred experience in a print on demand or make on demand fulfillment environment.
• Experience serving as an operational liaison between fulfillment operations and merchant or client teams, with a demonstrated ability to manage cross-functional relationships. 
• Sound understanding of fulfillment metrics including UPH, OPH, SLA management, and VCPO. 
• Proficiency with WMS platforms and operational reporting tools. 
• Excellent written and verbal communication skills; ability to clearly communicate operational status and incidents to merchant partners. 
• Excellent problem-solving skills and ability to make real-time operational decisions in a fast-paced, physically demanding environment. 
• Experience developing and implementing SOPs in a warehouse or fulfillment environment.          

Perks & Benefits:

• Medical, Dental, Vision & Basic Life Insurance 
• Paid Maternity/Parental Leave Program 
• Paid Holidays & Flexible Time Off Program 
• Paid Sick Leave  
• Wellness Days (1 day/quarter) 
• 401K Match  
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/ 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a base salary range of $54,878 - $73,170 for this role. The total compensation for this position in our compensation architecture is $54,878 - $91,463. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.  

About us

Graphcore is one of the world’s leading innovators in Artificial Intelligence compute.

It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone.

Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation.

Job Summary

We are seeking a Technical Program Manager (TPM) to lead the planning and execution of global lab and data center infrastructure programs. This role will act as Graphcore’s owner’s representative, delivering mission-critical environments that support cutting-edge AI hardware development, testing, and deployment. You will drive end-to-end program execution across multiple regions, ensuring high-performance, scalable, and reliable infrastructure.

The Team

The Infrastructure and Labs team is responsible for designing, building, and scaling Graphcore’s global data center and lab environments. The team collaborates across hardware engineering, operations, IT, and external partners to deliver world-class infrastructure for AI compute systems.

Responsibilities and Duties

• Act as Graphcore’s owner’s representative for global lab and data center builds, expansions, and retrofits.
• Lead end-to-end program delivery across site selection, design, construction, commissioning, and handover.
• Partner with internal stakeholders to define technical requirements and capacity planning.
• Manage external stakeholders including developers, consultants, contractors, and vendors.
• Drive implementation of infrastructure systems including power, cooling, and network integration.
• Ensure programs meet performance, reliability, cost, and schedule objectives.
• Develop and manage budgets, schedules, and risk registers.
• Establish and enforce design standards aligned with hyperscale data center environments.
• Support commissioning and validation to ensure operational readiness.
• Identify and drive innovation in cooling, efficiency, and scalability for AI workloads.

Candidate Profile

Essential:

• 5–8 years of experience in technical program management, engineering, or infrastructure project delivery.
• Experience acting as an owner’s representative or client-side project manager.
• Strong understanding of data center infrastructure including power and mechanical systems.
• Experience in hyperscale or high-performance computing environments.
• Familiarity with design, construction, and commissioning processes.
• Ability to interpret engineering drawings and technical specifications.
• Strong program management skills across schedule, cost, and risk.
• Excellent communication and stakeholder management skills.

Desirable:

• Background in mechanical, electrical, or civil engineering.
• Experience with liquid cooling technologies (direct-to-chip, immersion, etc.).
• Experience delivering global infrastructure programs.
• Knowledge of EHS, compliance, and regulatory requirements.
• Familiarity with AI/ML infrastructure environments.

Benefits  
In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.  

About Us 

Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption.   

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, which will play a central role in Graphcore's work building the future of AI computing.    

Role Description 

Graphcore is seeking a highly organized and technically knowledgeable Program Manager to lead Graphcores asset, material, and inventory management processes within our R&D infrastructure. This individual will build and operate the end-to-end material lifecycle that supports our engineering labs and data centers—ensuring that every component, from GPUs and custom accelerators to cabling and spares, is tracked, delivered, and ready when needed. In this role, you will create the frameworks, tools, and workflows that ensure reliability, compliance, and operational excellence across our global lab network. 

Key Responsibilities 

• Develop and implement a comprehensive asset management framework, including processes, tools, and governance standards. 

• Lead inventory planning, delivery scheduling, and tracking for AI/ML hardware, HPC systems, and supporting infrastructure. 

• Establish and lead on-site spares programs across all labs to ensure continuity of operations. 

• Be responsible for the full material lifecycle, from procurement to asset destruction and secure disposal. 

• Collaborate with supply chain, facilities, IT, and engineering teams to maintain synchronization of hardware deliveries, records, and readiness. 

• Design dashboards and reports to monitor asset utilization, inventory health, and audit compliance. 

• Develop training and documentation to ensure consistent implementation of asset policies across global sites. 

• Partner with trade compliance and security teams to ensure sensitive or export-controlled materials are tracked appropriately. 

Required Skills and Experience: 

• 7+ years of experience in hardware operations, inventory or asset management, or supply chain management in a technology or engineering environment. 
• Engineering degree required

• Strong background in hardware lifecycle management—preferably in labs, datacenters, or HPC environments. 

• Proven experience implementing asset management systems or CMDBs (ServiceNow, Odoo, NetBox, or similar). 

• Deep understanding of material flow, logistics, and traceability for technical infrastructure. 

• Strong analytical skills and proficiency with data tools (e.g., Excel, Power BI, Smartsheet). 

• Excellent communication and collaboration skills across technical and operational teams. 

• Demonstrated ability to design and implement scalable, repeatable processes. 

Preferred Qualifications 

• Experience working with AI/ML or high-performance computing (HPC) environments. 

• Familiarity with export control tracking, ITAR/EAR compliance, or asset chain-of-custody. 

• Prior experience in R&D lab operations, data center environments, or engineering infrastructure programs. 

• PMP, Lean Six Sigma, or equivalent certification a plus. 

Benefits  
In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.  

About us 

Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. 

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. 

Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. 

Job Summary 

We are seeking an experienced Hardware Validation Manager to lead the validation of Graphcore hardware platforms from prototype through production release. This role is responsible for defining validation strategies, building and leading a high-performing validation engineering team, and ensuring our hardware products meet electrical, functional, and reliability targets across all development phases. 

The successful candidate will combine deep technical expertise in hardware validation with strong leadership, cross‑functional collaboration, and program execution to deliver high‑quality products at scale. 

The Team 

Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption 

The Hardware Validation team ensures Graphcore’s AI hardware platforms meet performance, quality, and reliability targets before production release. Working closely with silicon, board design, system architecture, firmware, and manufacturing teams, the group develops and executes validation strategies across development phases. 

The team plays a critical role in bridging design and production by identifying issues early, driving root cause analysis, and enabling robust, production‑ready hardware platforms. 

Responsibilities and Duties 

• Define and implement board and multi-board hardware validation plans across Proto, EVT, DVT, and PVT phases. 

• Develop and execute validation strategies covering electrical, functional, and system-level requirements. 

• Ensure validation coverage aligns with product specifications, customer requirements, and industry standards. 

• Drive root cause analysis and corrective actions for hardware validation failures. 

• Build, mentor, and manage a team of hardware validation engineers. 

• Collaborate with hardware design, silicon, firmware, and manufacturing teams across the product lifecycle. 

• Establish validation milestones and deliverables aligned with program schedules and product release goals. 

• Drive improvements in validation methodology, tooling, automation, and data analysis. 

Candidate Profile 

Essential 

• Bachelor’s or Master’s degree in Electrical Engineering or related field. 

• 10+ years of experience in board-level hardware validation, system testing, or product validation. 

• 3+ years of experience leading engineering teams. 

• Strong understanding of hardware development lifecycle (Proto, EVT, DVT, PVT). 

• Experience with lab instrumentation such as oscilloscopes, spectrum analyzers, and power analyzers. 

• Proven track record delivering hardware products from prototype through production. 

• Strong analytical and problem-solving skills with experience driving root cause investigations. 

Desirable 

• Experience influencing validation requirements during architecture and schematic phases. 

• Experience embedding validation hooks and testability features into hardware designs. 

• Experience implementing automated hardware regression testing. 

• Familiarity with data pipelines, dashboards, and validation data analytics. 

• Experience validating multi-board systems and high-speed interfaces (PCIe, DDR, SerDes). 

• Experience working with power-dense or high-performance compute systems. 

About Us 

Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption.   

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, which will play a central role in Graphcore's work building the future of AI computing.    

Role Description 

Graphcore is seeking a highly organized and technically knowledgeable Program Manager to lead Graphcores asset, material, and inventory management processes within our R&D infrastructure. This individual will build and operate the end-to-end material lifecycle that supports our engineering labs and data centers—ensuring that every component, from GPUs and custom accelerators to cabling and spares, is tracked, delivered, and ready when needed. In this role, you will create the frameworks, tools, and workflows that ensure reliability, compliance, and operational excellence across our global lab network. 

Key Responsibilities 

• Develop and implement a comprehensive asset management framework, including processes, tools, and governance standards. 

• Lead inventory planning, delivery scheduling, and tracking for AI/ML hardware, HPC systems, and supporting infrastructure. 

• Establish and lead on-site spares programs across all labs to ensure continuity of operations. 

• Be responsible for the full material lifecycle, from procurement to asset destruction and secure disposal. 

• Collaborate with supply chain, facilities, IT, and engineering teams to maintain synchronization of hardware deliveries, records, and readiness. 

• Design dashboards and reports to monitor asset utilization, inventory health, and audit compliance. 

• Develop training and documentation to ensure consistent implementation of asset policies across global sites. 

• Partner with trade compliance and security teams to ensure sensitive or export-controlled materials are tracked appropriately. 

Required Skills and Experience: 

• 7+ years of experience in hardware operations, inventory or asset management, or supply chain management in a technology or engineering environment. 
• Engineering degree required

• Strong background in hardware lifecycle management—preferably in labs, datacenters, or HPC environments. 

• Proven experience implementing asset management systems or CMDBs (ServiceNow, Odoo, NetBox, or similar). 

• Deep understanding of material flow, logistics, and traceability for technical infrastructure. 

• Strong analytical skills and proficiency with data tools (e.g., Excel, Power BI, Smartsheet). 

• Excellent communication and collaboration skills across technical and operational teams. 

• Demonstrated ability to design and implement scalable, repeatable processes. 

Preferred Qualifications 

• Experience working with AI/ML or high-performance computing (HPC) environments. 

• Familiarity with export control tracking, ITAR/EAR compliance, or asset chain-of-custody. 

• Prior experience in R&D lab operations, data center environments, or engineering infrastructure programs. 

• PMP, Lean Six Sigma, or equivalent certification a plus. 

Benefits  
In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.  

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

About the Role

We are seeking a highly technical, hands-on Senior Data Engineer to architect and scale our data infrastructure from the ground up. As a core member of the data function within our Business Technology team, you will be responsible for building the pipelines and models that power smarter decision-making and operational efficiency across the entire organization.

In this foundational role, you will build & architect the modern data stack, ensuring our infrastructure is robust, automated, and governed. You collaborate as a technical partner with GTM ,Product, Finance, P&C to build high-performance data models and pipelines that transform raw data into actionable cross-functional insights.

Joining ROLLER at this pivotal growth stage, you will have the opportunity to make an outsized impact on our technical landscape, directly influencing how we process data to deliver world-class experiences for our customers globally.

What You'll Do

• Scalable Architecture: Design and implement robust Data Modeling and Architecture strategies that support high-volume data processing and maintain long-term scalability.
• Cloud Ecosystem: Develop and manage end-to-end data pipelines using Google Cloud Platform services, specifically leveraging Cloud Run, Cloud Function for compute, BigQuery for storage, and Cloud Composer (Airflow) for orchestration.
• Transformation Excellence: Build, maintain, and document complex data transformation layers using DBT (Data Build Tool) to ensure high data quality and reliability.
• Infrastructure as Code: Automate the provisioning of cloud resources using Terraform and streamline deployment workflows via GitHub Actions CI/CD pipelines.
• Cloud Data Warehousing: Demonstrate expert-level proficiency in managing and optimizing Cloud Data Warehouses, such as Snowflake & BigQuery.
• Team Collaboration: Partner with cross-functional stakeholders to build and scale high-performing data infrastructure that supports engineering, analytics, and Data Program needs.
• Stack Management: Architect and maintain a modern data stack by implementing best-in-class tools including Snowflake, Bigquery, dbt, Fivetran, Looker, Tableau and Airflow.
• Pipeline Engineering: Develop scalable ETL/ELT workflows and robust data models to deliver real-time analytics and unified business reporting.
• Data Visualization: Create and maintain intuitive, high-performance Looker dashboards will be an added advantage.

About You

You are a technical builder who views data as a competitive advantage. You thrive in fast-paced environments and have a proven track record of engineering scalable data foundations from the ground up. Equal parts architect and analytical problem-solver, you excel at balancing long-term technical vision with the daily hands-on execution of complex pipelines.

You are energized by the full lifecycle of data—moving beyond just writing code to actively leading project discovery and analysis alongside cross-functional partners. You take pride in enabling GTM, Product, Finance & P&C teams through clear insights and high-performance systems. Most importantly, you are excited to act as a founding technical force for a high-growth SaaS company that is transforming the guest experience for attractions businesses globally.

• 5+ years of experience in Data & Analytics or Data Engineering with a focus on Scalable cloud driven data pipeline build

• Proven experience in dimensional modeling (Star/Snowflake schema) and designing architectures that support both historical reporting and real-time needs.
• Expert-level proficiency in Snowflake or BigQuery, including performance tuning, cost optimization, and access control (RBAC).
• Hands-on experience with Google Cloud Platform services, specifically Cloud Function, Cloud Run for containerized workloads and Cloud Composer for orchestration.

• Through hands-on experience of dbt (Data Build Tool) to manage transformations, including writing custom macros, implementing tests, and generating documentation.
• Solid experience using Terraform to provision cloud resources, ensuring that infrastructure is version-controlled and reproducible.
• Proficiency in GitHub Actions to automate testing and deployment pipelines for data models and infrastructure.
• Ability to design high-performance dashboards that prioritize user experience and fast load times.

• Experience collaborating with Finance, GTM, and Product to define key metrics (like CAC, LTV, or Churn) and codifying them into the data layer.
• Familiarity with data ingestion tools like Fivetran , Airbyte, Workato, Mulesoft to sync data from various SaaS platforms into the warehouse.

• Operates as a full-stack Data Engineer with the technical authority to architect and build entire data lifecycles, from raw source ingestion to high-impact data visualization.
• Familiarity with business-critical systems like Salesforce, Chargbee, Gainsight, and product analytics tools.
• Strong communicator with a track record of working across technical and non-technical teams to drive alignment.
• You have a high appetite for Technology and AI and a natural curiosity for how it can transform your work. You’re comfortable using AI tools to automate repetitive 'busy work,' freeing you up to focus on high-impact work.

We believe AI is a career-defining inflection point. ROLLER is a fast adopter of new technology like AI, and every team member is empowered to own their learning and use the latest tools to supercharge their impact. We’re looking for candidates with the proficiency and curiosity to embrace AI and technology — not just as a technical skill, but as a core competency to help us achieve big goals

Preferred Qualifications

• Experience partnering with IT or Business Technology teams to drive cross-functional outcomes.
• Exposure to customer success and revenue workflows, such as onboarding journeys, renewal metrics, or support analytics.
• Familiarity with AI/ML pipelines and experimentation frameworks that support data-driven innovation.

Perks!

• You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• ROLLER Recharge days to celebrate and recharge once we've hit our goals
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with the Hiring Manager
   You'll get to meet with the hiring manager to learn more about the role & ROLLER whilst also talking through your experience in more detail.
3. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for!
4. Offer
   If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join!

Position Overview 

We are seeking a Technical Product Manager to drive technical requirements and RAN product specifications & solutions for gateway site installation, aligning engineering needs, regulatory constraints, and deployment workflows to enable compliant, commercially viable, and scalable satellite-gateway locations. This role serves as the critical bridge between technical engineering teams, regulatory affairs, commercial development, and site deployment operations to ensure gateway delivers production-ready infrastructure that meets both technical performance requirements and business objectives. 

This position requires deep understanding of satellite ground infrastructure, RAN solutions, RF propagation considerations, regulatory compliance frameworks, and site engineering requirements. The ideal candidate will bring proven experience in technical product management within satellite communications infrastructure, with specific expertise in gateway site development, regulatory coordination, and cross-functional technical program management.  

Key Responsibilities 

Technical Requirements & Product Specifications 

• Define comprehensive technical requirements for gateway site acquisition including RF performance criteria, RAN infrastructure specifications, and integration compatibility standards 

• Manage product and deployment requirements for RAN network related hardware 

• Own configuration standards, templates, and governance to ensure consistency across Gateway sites constraints and deployment workflow requirements 

• Coordinate and validate BOMs with Engineering, Supply Chain, and vendors for completeness and accuracy 

• Establish technical validation criteria and acceptance standards for RAN network at Gateway locationa  

• Ensure CIQs, configuration guides, port mappings, and as-built documentation are complete and deployment-ready 

• Coordinate technical requirements gathering sessions with engineering stakeholders, site development teams, and operations personnel 

• Ensure technical specifications support scalable satellite-gateway location development across diverse geographical environments 

• Enable smooth technical handover to Service Acceptance and Operations, ensuring documentation completeness and traceability 

• Support change control by ensuring updates reflected across HLDs, BOMs, configurations, and documentation 

Site Feasibility & Validation Management 

• Lead technical site feasibility assessments including RF propagation analysis, interference studies, and infrastructure capability evaluations for RAN network deployment 

• Validate site feasibility against established technical criteria,  and operational deployment standards 

• Coordinate multi-disciplinary feasibility studies involving RF engineering, utilities assessment, and regulatory compliance teams 

• Manage technical risk assessments and mitigation strategies for site acquisition projects 

• Establish standardized feasibility validation processes and documentation frameworks 

Cross-Functional Engineering Coordination 

• Coordinate engineering inputs from RF engineering, satellite systems, network operations, and infrastructure development teams 

• Facilitate technical collaboration between site acquisition teams and broader satellite network engineering organization 

• Ensure consistent engineering standards and technical approaches across multiple gateway site development projects for RAN network 

• Drive technical decision-making processes involving multiple engineering disciplines and stakeholder groups 

• Enable smooth technical handover to Service Acceptance and Operations, ensuring documentation completeness and traceability 

Documentation & Delivery Standards Management 

• Manage comprehensive technical documentation for gateway site including requirements specifications, RAN Rack layout design standards, and validation procedures 

• Ensure site acquisition outputs meet integration, build, and commercial-ready gateway delivery standards 

• Establish and maintain technical documentation standards and configuration management processes 

• Maintain technical traceability from requirements through final delivery and commissioning 

Technical Program Management & Process Optimization 

• Develop and optimize technical workflows for gateway site acquisition from RAN network prospects, including requirements definition, feasibility assessment, and delivery validation processes 

• Drive continuous improvement initiatives for technical processes, tools, and methodologies 

• Coordinate technical resource allocation and capacity planning for site acquisition programs  

Qualifications 

Education 

• Bachelor's degree in Electrical Engineering, Telecommunications Engineering, Systems Engineering, or related technical field 

• Master's degree in Engineering Management, Systems Engineering, or advanced technical discipline preferred 

Experience 

• Minimum 8+ years in satellite communications, telecommunications infrastructure, or wireless network engineering 

• Minimum 5 years’ relevant experience in RAN engineering, telecom site acquisition, or technical product management supporting ground facilities 

• Demonstrated experience producing or validating site engineering deliverables: site survey reports, RF/site feasibility and integration acceptance criteria 

• Strong written communication and technical documentation skills for creating ICDs, acceptance plans and status reports 

• Ability and willingness to travel domestically to candidate and active gateway sites as required for surveys, permitting meetings, and commissioning 

Required Technical Expertise 

• Deep understanding of satellite ground segment architecture, gateway systems, and RF infrastructure requirements 

• Hands on experience of eNB hardware and RAN architecture design 

• Strong knowledge of satellite communications link budgets, antenna systems, and RF propagation characteristics 

• Proven ability to translate complex technical requirements into actionable product specifications and delivery criteria 

• Experienced on CIQ handling and deployment documentation workflows 

Preferred Qualifications 

• Background in technical product management roles at satellite operators, ground infrastructure providers, or telecommunications companies 

• Experience with technical project management methodologies and cross-functional technical program coordination 

• Familiarity with 4G/ 5G NTN standards, satellite-cellular integration, and next-generation satellite communications architectures 

Leadership & Communication Skills 

• Strong technical leadership with ability to influence and coordinate across multiple engineering disciplines 

• Exceptional communication skills for presenting complex technical requirements to diverse stakeholder audiences 

• Proven ability to manage technical programs involving regulatory agencies, engineering teams, and commercial stakeholders 

• Experience building scalable technical processes and product management frameworks 

• Demonstrated success in technical decision-making and conflict resolution across cross-functional teams 

Technology Stack 

• Proficiency with technical documentation systems, requirements management tools, and project management platforms 

• Experience with RF simulation tools, link budget analysis software, and satellite communications modelling systems 

• Knowledge of geographic information systems (GIS) and site assessment tools commonly used in telecommunications infrastructure development  

Physical Requirements 

• Role will be based in the US with flexibility for remote work arrangements 

• Regular travel for site assessments, technical meetings, and stakeholder coordination (~25-30%) 

• Ability to participate in field site evaluations including outdoor assessments at potential gateway locations 

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

Position Overview

We are seeking a dynamic and experienced Technical Project Manager (TPM) to oversee the project and program management of critical satellite and space vehicle subsystems. This role involves managing multimillion-dollar budgets for systems including command and data handling, electrical power, reaction wheels, torque rods, and harnesses. As a TPM, you will lead cross-functional teams of 10-20 people through the entire lifecycle of hardware development—from design and manufacturing to testing and delivery. 

Key Responsibilities:

• Lead cross-functional teams in the design, manufacturing, testing, and delivery of hardware, including batteries, solar arrays, harnessing, Power Conditioning and Distribution Units (PCDU), Flight Computers (FC), and test equipment.
• Monitor and control earned value metrics, resource allocations, and integrated master schedules (IMS) to align with Program Management Office (PMO) deadlines.
• Ensure the successful completion of critical design reviews and project milestones.
• Guide program support activities, including subcontracting, supply chain management, material planning, and capital expenditures.
• Review contracts with suppliers and design partners, drive major milestones, and schedule payments.
• Manage the design, configuration, and operation of engineering and reliability lab infrastructure with a focus on reducing cycle time and cost.
• Drive the development and manufacturing of test procedures (life cycling, qualification, and acceptance testing) to verify products for multiple space vehicles.
• Capture and define requirements from stakeholders to determine test parameters, design constraints, and project deliverables. 

Qualifications 

Education:

• A bachelor’s degree in engineering or a related field is required.
• A focus or coursework in electrical systems or aerospace engineering is preferred 

Experience:

A minimum of three (3) years of experience working as a Technical Project Manager. 

Preferred Qualifications: 

Soft Skills:

• Strong interpersonal skills
• Proven ability to collaborate effectively within cross-functional teams.
• Excellent written and verbal communication skills are essential.
• Meticulous attention to detail to ensure the accuracy of all documentation and project deliverables. 

Technology Stack:

• Microsoft Project
• Microsoft Excel
• Control Account Management (CAM)
• Confluence
• JIRA
• Autodesk AutoCAD 

Physical Requirements 

Ability to work in a standard office environment and use a computer for extended periods.

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

Position Overview:

AST SpaceMobile is seeking an AI Data Operations Manager based in Midland, TX to operate, secure, and run the day-to-day operations of the on-site AI Lab supporting the AI & Autonomy division. You will be the single point of accountability for the lab’s physical security, IT and server infrastructure, and the part-time image-labeling workforce that produces the labeled datasets feeding our computer-vision and robotics models. You will enforce strict lab access and information-security rules — no personal phones, photography, personal electronics, or removable storage media inside the lab — and ensure all workstations, GPU servers, storage, and network equipment are properly maintained, patched, and locked down.

You will hire, train, schedule, and supervise a part-time labeling workforce on AST’s in-house labeling software, partnering daily with quality inspectors and manufacturing engineers to capture, log, and curate the imagery that trains spacecraft inspection and robotic computer-vision models. This is a hands-on role for a computer-literate, security-conscious operator who is comfortable owning both people and infrastructure.

 What You’ll Be Doing:

• Manage the day-to-day operation of the on-site AI Lab in Midland, including opening, securing, and closing the facility and ensuring the lab is locked at all non-operating hours
• Enforce lab access and information-security rules — no personal cell phones, cameras, photography, personal electronics, or removable storage media (USB sticks, SD cards, external drives) inside the lab — and maintain visitor logs and badge access controls
• Hire, onboard, schedule, and supervise a part-time computer-vision image-labeling workforce, ensuring consistent shift coverage and adequate throughput on labeling queues
• Train labelers on AST’s in-house image-labeling software, including labeling conventions, ontology updates, quality standards, escalation paths, and productivity expectations
• Monitor labeling output for accuracy and consistency, run calibration and inter-rater agreement checks, and provide ongoing coaching and corrective feedback to the labeling team
• Partner daily with manufacturing quality inspectors and engineers to plan, capture, log, and ingest images and short-form video of spacecraft components and assembly steps used to train computer-vision and robotics models
• Maintain the lab’s image- and video-capture workflow: managing camera rigs, lighting, fixtures, capture protocols, file naming, metadata, and chain-of-custody from the factory floor into lab storage
• Manage and maintain lab compute resources including workstations, GPU servers, storage arrays, networking equipment, and backup systems; coordinate with Corporate IT on patching, imaging, account provisioning, and ticket resolution
• Track and audit lab assets, software licenses, peripherals, and consumables; maintain accurate inventory and asset-tag records
• Own lab safety, ESD, and housekeeping standards, ensuring the workspace meets manufacturing-floor cleanliness and electrical-safety expectations
• Maintain operational runbooks, standard operating procedures, training materials, and security policies for the lab; lead periodic security reviews and access audits
• Report on lab utilization, labeling throughput, dataset growth, security incidents, and infrastructure health to the Chief of AI and Autonomy 

What You Bring:

• 3+ years of experience managing a lab, secure operations area, IT/data center, or other controlled-access environment
• Demonstrated security-conscious mindset with experience enforcing access-control, information-security, or export-controlled workspace rules
• Strong computer literacy: comfortable administering Windows and/or Linux workstations, identity tooling (Active Directory or equivalent), basic networking, and standard productivity tools
• Experience supervising and training an hourly or part-time workforce, including scheduling, performance feedback, and quality oversight
• Comfort partnering with engineers and shop-floor technicians in a manufacturing or hardware environment
• Strong written and verbal communication and meticulous documentation habits
• Ability to be physically on-site in Midland, TX and to occasionally support extended or off-shift hours during high-throughput campaigns
• High school diploma or equivalent 
• Must be legally authorized to work in the United States

Preferred:

• Prior experience supporting computer vision, machine learning, or data-labeling operations
• Familiarity with image-labeling tooling (e.g., CVAT, Labelbox, Scale, or in-house equivalents) and labeling QA practices
• Experience administering GPU workstations or servers (NVIDIA driver / CUDA toolchains)
• Background in aerospace, defense, or other ITAR / export-controlled environments
• Experience with badge access systems, video surveillance, and facility access auditing
• Familiarity with manufacturing quality processes, Automated Optical Inspection (AOI), or visual inspection workflows
• Coursework or certifications in IT, cybersecurity, networking, or facility security
• Associate or bachelor’s degree preferred

Physical Requirements & Work Environment:

• Ability to stand and walk for extended periods of time.
• Ability to use hands and fingers to perform repetitive and precision tasks.
• Ability to climb, balance, bend, stoop, kneel, and reach as required to perform job duties.
• Ability to communicate effectively, including talking and hearing.
• Ability to work in, on, around, and in proximity to large structures, equipment, and tooling.
• Ability to lift, push, and/or carry items up to 15 pounds as required.
• Ability to work near moving mechanical parts and equipment.
• Ability to work in and around tight or confined spaces.
• Ability to work in environments that may include exposure to fumes, airborne particles, and/or hazardous materials (e.g., carbon fiber).
• Ability to work in an office setting with periodic exposure to operational, manufacturing, warehouse, or production areas.
• Ability to work in environments that may include moderate noise levels when entering operational or manufacturing spaces.
• Ability to work in multiple departments, buildings, or operational areas during the workday.
• Ability to work in extended computer usage and prolonged periods at a workstation.

Benefits: (Eligibility dependent)

• Medical, dental, vision
• 401(k) (pre-tax & Roth)
• Life insurance, disability coverage
• HSA, transportation benefits
• Employee Assistance Program
• PTO / sick leave

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands.  

Position Overview

The Corporate Security Manager is responsible for architecting, implementing, and governing enterprise-wide physical security programs across aerospace manufacturing, R&D, test, and corporate facilities. This role places strong emphasis on facility protection, ingress and egress controls, and intellectual property (IP) safeguarding within export-controlled and program-restricted environments.

The position ensures the safety and security of employees, visitors, flight hardware, prototypes, tooling, and controlled programs by integrating physical security operations with EH&S, Legal, Compliance, IT Security, Facilities, and Program Leadership. The Corporate Security Manager must balance life safety, regulatory compliance, operational continuity, and high-value IP protection within a fast-paced aerospace manufacturing environment.

Key Responsibilities

Enterprise Physical Security Management

• Design, implement, and maintain comprehensive physical security programs across manufacturing, R&D, integration, test, and corporate facilities.
• Conduct recurring risk assessments, threat analyses, and vulnerability audits, with focus on restricted manufacturing areas, program-controlled spaces, and IP-dense environments.
• Oversee security infrastructure including CCTV, electronic access control systems, intrusion detection, alarms, perimeter security, lighting, and monitoring platforms.
• Establish and enforce enterprise security standards, policies, and procedures aligned with aerospace regulatory, contractual, and customer requirements.

Ingress and Egress Control Governance

• Architect and manage secure ingress and egress processes controlling movement of employees, contractors, visitors, customers, and vendors.
• Administer enterprise access control programs including badging, biometrics, key control, escorting procedures, and visitor management systems.
• Define zoning strategies, tiered access levels, and program-specific restrictions for sensitive manufacturing, R&D, and test environments.
• Partner with Facilities, IT, HR, and Program Management to ensure access provisioning and deprovisioning align with onboarding, transfers, program assignments, and terminations.
• Lead emergency evacuation and shelter-in-place planning, ensuring life safety measures do not compromise controlled or classified assets.

Intellectual Property (IP) Protection

• Implement physical safeguards protecting export-controlled technologies, proprietary designs, trade secrets, prototypes, tooling, and flight hardware.
• Establish secure handling, storage, transport, and destruction protocols for sensitive materials and physical media.
• Coordinate with Legal, Compliance, IT Security, and Program Leadership to ensure physical controls align with ITAR/EAR and contractual obligations.
• Monitor, investigate, and remediate suspected IP compromise or unauthorized physical access incidents.
• Support internal and external audits related to controlled areas, asset accountability, and IP protection frameworks.

Incident Response and Investigations

• Lead security incident response for events impacting personnel safety, restricted facilities, export-controlled programs, prototypes, and hardware in coordination with EH&S leadership.
• Operate within a joint Security–EH&S incident command structure prioritizing life safety, IP containment, regulatory compliance, and program continuity.
• Conduct investigations related to unauthorized access, IP compromise, injuries within secure areas, or environmental incidents impacting restricted spaces.
• Integrate EH&S root cause analysis methodologies with security investigations to address systemic breakdowns in both life safety and physical controls.
• Ensure evidence preservation, chain of custody, and documentation meet regulatory, contractual, and customer standards.
• Lead containment actions including access lockdowns, badge audits, material accountability checks, and secure storage verification.
• Co-author corrective and preventive actions (CAPA) addressing facility hardening, zoning improvements, access control enhancements, and secure material handling processes.
• Plan and execute joint drills and tabletop exercises addressing aerospace-specific threat scenarios.

Vendor and Stakeholder Management

• Manage third-party security providers, guard services, and security technology vendors.
• Establish performance standards, KPIs, service level agreements, and cost controls.
• Serve as primary liaison to EH&S, Facilities, HR, Legal, IT, Engineering, Program Management, and executive leadership on physical security matters.

Training and Security Culture

• Develop and deliver security and IP protection training for employees, contractors, and visitors.
• Promote a culture of shared accountability for security, compliance, and asset protection.
• Advise leadership on emerging threats, insider risk trends, and evolving physical security best practices impacting aerospace operations.

Qualifications

Education

• Bachelor’s degree in Security Management, Criminal Justice, Risk Management, Engineering, or related field; or equivalent professional experience.
• Military or government physical security credentials acceptable in lieu of formal education.

Experience

• 7+ years of progressive experience in enterprise physical security, preferably within aerospace, defense, or advanced manufacturing environments.
• Demonstrated experience securing IP-dense, export-controlled, or restricted manufacturing facilities.
• Strong operational knowledge of electronic access control systems, CCTV platforms, investigations, and incident command frameworks.
• Proven track record leading cross-functional investigations and managing high-impact security incidents.

Preferred Qualifications

• CPP (Certified Protection Professional), PSP (Physical Security Professional), or equivalent certification.
• Direct experience supporting ITAR/EAR or classified programs.
• Familiarity with EH&S management systems, CAPA methodologies, and regulatory audit processes.
• Experience operating in multi-site or program-centric aerospace organizations.

Soft Skills

• Executive-level communication and stakeholder management capability.
• High integrity and discretion handling sensitive and export-controlled information.
• Analytical and risk-based decision-making approach.
• Strong crisis leadership and structured incident management capability.
• Ability to influence cross-functional teams in high-consequence environments.

Technology Stack

• Enterprise Access Control Systems (e.g., badge systems, biometric platforms)
• CCTV and video management systems
• Incident reporting and investigation platforms
• Visitor management systems
• Microsoft Office Suite
• Security analytics and monitoring tools

Physical Requirements

• Ability to walk manufacturing floors, R&D labs, and test facilities regularly.
• Ability to respond onsite to incidents during non-standard hours as required.
• Capability to participate in emergency drills and facility assessments.

Position Overview

The Manufacturing Engineer is responsible for developing, optimizing, and automating production processes that support high-reliability automotive and aerospace manufacturing. This role drives end-to-end process design, equipment implementation, and continuous improvement initiatives to enable safe, repeatable, and efficient production. The engineer partners cross-functionally with design, quality, and operations teams to support new product introduction (NPI), improve manufacturability, and scale production capacity in regulated, quality-critical environments.

Key Responsibilities

Process Development & Optimization

• Develop, validate, and optimize manufacturing processes for new and existing products.
• Create and maintain process documentation including work instructions, PFMEAs, control plans, process flow diagrams, and SOPs.
• Perform time studies, capacity modeling, and line balancing to improve throughput and efficiency.
• Identify and eliminate bottlenecks to ensure stable, repeatable production performance.

Lean Manufacturing & Continuous Improvement

• Implement Lean methodologies including 5S, Kaizen, SMED, VSM, and structured root-cause problem solving.
• Drive improvements in cycle time, takt time, yield, and overall process quality.
• Support TPM initiatives and improve OEE metrics across production assets.
• Lead continuous improvement projects focused on waste reduction and operational excellence.

Automation & Equipment Engineering

• Specify, design, and implement automated equipment, robotics, vision systems, PLC-based controls, and automated test equipment (ATE).
• Partner with external vendors for equipment sourcing, installation, commissioning, and validation.
• Develop or support automation programming using PLCs, Python, LabVIEW, or similar tools.
• Conduct equipment capability studies including Gage R&R, MSA, Cp/Cpk, and validation protocols.

Quality & Compliance

• Ensure manufacturing processes comply with IATF 16949, AS9100, ISO 9001, and related standards.
• Lead root cause investigations using 8D, fishbone, and 5-Why methodologies.
• Partner with Quality Engineering to implement robust process controls and improve first-pass yield.
• Maintain documentation and traceability in regulated production environments.

Cross-Functional Collaboration

• Support new product introduction (NPI) activities from concept through production ramp.
• Lead DFM/DFA reviews to ensure manufacturability and cost efficiency.
• Coordinate with supply chain, production, and program teams to enable smooth launches and sustained operations.

Safety & Operational Excellence

• Ensure all processes meet safety, ergonomic, and environmental standards.
• Conduct risk assessments and support EHS initiatives.
• Provide hands-on technical support to shop floor teams to resolve production issues.

Qualifications

Education

• Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, Aerospace Engineering, or a related technical field.

Experience

• 10+ years of experience in automotive, aerospace, or other high-reliability manufacturing environments.
• Demonstrated experience in process automation, robotics, equipment design, or automated test systems.
• Strong background in Lean Manufacturing, Six Sigma tools, and continuous improvement.
• Experience developing PFMEA, Control Plans, GD&T application, and DFM/DFA practices.
• Hands-on experience with CAD tools (SolidWorks, CATIA, or similar).
• Familiarity with regulated manufacturing quality systems and standards.

Preferred Qualifications

• Six Sigma Green Belt or Black Belt certification.
• PLC programming, robotics integration, or automation scripting experience.
• Experience in aerospace satellite assembly, automotive electronics, or precision manufacturing.
• Knowledge of ERP/MES systems and digital manufacturing platforms.
• Background in reliability engineering or environmental qualification testing.

Soft Skills

• Strong analytical and problem-solving capability.
• Effective cross-functional collaboration and stakeholder communication.
• Project management and prioritization skills in fast-paced production settings.
• Hands-on, solution-oriented mindset with strong ownership.

Technology Stack

• CAD: SolidWorks, CATIA, or similar
• Controls/Automation: PLCs, robotics systems, vision systems
• Programming/Scripting: Python, LabVIEW (or similar)
• Manufacturing Systems: ERP/MES platforms
• Quality/Analysis: MSA tools, Cp/Cpk, Lean/Six Sigma toolsets

Physical Requirements

• Frequent presence on production floor and manufacturing lines.
• Ability to work around automated equipment and testing systems.
• Occasional lifting, standing, and extended time in an industrial environment.

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

Position Overview

The Multi-Layer Insulation (MLI) Installation Manager is responsible for leading the installation and quality execution of thermal insulation systems critical to spacecraft performance. This role oversees a team of technicians and ensures all MLI installations meet stringent thermal, cleanliness, and contamination control requirements.

The MLI Installation Manager partners closely with engineering, manufacturing, and program management to deliver high-quality hardware on schedule. This position plays a key role in bridging design intent with hands-on execution in a fast-paced aerospace production environment.

Key Responsibilities

• Lead and manage all MLI system installation activities across production and integration operations.
• Supervise and develop a team of technician specialists, providing day-to-day direction and support.
• Develop, refine, and standardize installation processes in collaboration with design and manufacturing engineering teams.
• Ensure insulation systems meet thermal performance, cleanliness, and contamination control requirements.
• Coordinate with engineering, manufacturing, and program management to meet build schedules and program milestones.
• Implement and maintain quality assurance and inspection processes for MLI systems.
• Monitor project progress, resource allocation, and team productivity to ensure efficient execution.
• Identify and resolve technical challenges related to insulation performance, fit, or installation constraints.
• Ensure compliance with safety standards, industry regulations, and company policies.
• Support testing, verification, and validation activities for thermal insulation systems.
• Provide hands-on training, mentorship, and technical guidance to team members.

Qualifications

Education

• Bachelor’s degree in Mechanical Engineering, Aerospace Engineering, Materials Science, or related field preferred; equivalent experience considered.

Experience

• 5–10+ years of experience in thermal systems, insulation systems, cryogenic systems, or aerospace manufacturing.
• Demonstrated experience with multi-layer insulation (MLI) design and/or installation.
• Experience leading technical teams, including direct supervision of 15 or more personnel.
• Strong ability to read and interpret engineering drawings, specifications, and work instructions.

Preferred Qualifications

• Experience with spacecraft, launch vehicles, cryogenic tanks, or vacuum environments.
• Familiarity with cleanroom operations and contamination control practices.
• Experience working in aerospace or other advanced manufacturing environments.

Soft Skills

• Strong leadership presence with the ability to motivate and develop technical teams.
• Excellent problem-solving skills with a hands-on, solutions-oriented mindset.
• Effective communicator across engineering, production, and program stakeholders.
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• Commitment to quality, safety, and continuous improvement.

Technology Stack

• Engineering drawing and CAD viewers.
• Manufacturing Execution Systems (MES) and/or ERP systems.
• Quality management and inspection tools.
• Microsoft Office Suite (Excel, Outlook, Teams).

Physical Requirements

• Ability to work in manufacturing, cleanroom, and test environments.
• Ability to stand, walk, and inspect hardware for extended periods.
• Must be able to lift up to 25 lbs as needed.
• Required use of PPE and adherence to cleanroom and contamination control protocols.

This role is critical to ensuring the integrity and performance of spacecraft thermal systems, directly contributing to mission success through high-quality execution and team leadership.

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

Position Overview

We are seeking an execution-driven Technical Product Manager to own the end-to-end delivery of complex electrical and mechanical subsystems for our LEO satellite platform. This is not a traditional product management role—it is built for operators who thrive in ambiguity, move with urgency, and close gaps across engineering, supply chain, and manufacturing.

This role sits at the intersection of engineering and operations, with direct responsibility for driving purchase orders, managing suppliers, tracking hardware builds, and ensuring on-time subsystem delivery in a high-intensity startup environment.

Key Responsibilities

Program Execution & Ownership

• Own delivery of critical spacecraft subsystems (structures, power electronics, harnessing, propulsion, etc.)
• Translate high-level program goals into aggressive daily and weekly execution plans
• Drive sprint planning, stand-ups, and execution tracking across engineering and supply chain
• Identify risks early and aggressively push for resolution

Supply Chain & Vendor Management

• Generate, track, and manage Purchase Orders (POs) end-to-end
• Identify, qualify, and onboard suppliers for electrical and mechanical components
• Maintain frequent communication with vendors to monitor build progress
• Hold suppliers accountable to schedule, cost, and quality targets
• Travel to supplier sites as needed to resolve issues

Cross-Functional Coordination

• Serve as the connective layer between electrical, mechanical, manufacturing, and test teams
• Ensure designs translate into manufacturable, deliverable hardware
• Align engineering timelines with procurement and supply chain realities
• Support integration and test readiness, including system-level builds

Hardware Build Tracking

• Track progress of complex assemblies across vendors and internal teams
• Maintain real-time visibility into part shortages, delays, and risks
• Drive fast decision-making in constrained or ambiguous situations

Qualifications

Education

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or Aerospace Engineering

Experience

• 3–8 years of experience in hardware development, supply chain, or technical program/product management
• Experience working with complex electrical and/or mechanical systems (aerospace, automotive, robotics, energy, etc.)

Preferred Qualifications

• Experience in LEO satellite or aerospace hardware development
• Familiarity with power systems, harnessing, PCBs, structures, or propulsion
• Experience in a startup or high-growth environment
• Hands-on engineering experience (building, testing, or debugging hardware)

Soft Skills

• Relentless execution mindset with strong follow-through
• High sense of urgency and ability to operate on aggressive timelines
• Technically fluent with the ability to challenge engineers and suppliers
• Low ego with high ownership; willing to step in wherever needed
• Comfortable operating in ambiguity and rapid change
• Strong communicator—clear, direct, and persistent

Technology Stack

• Engineering drawings and BOM management tools
• Hardware development lifecycle tools and systems
• Supply chain and procurement systems (PO management)
• Cross-functional planning and execution tracking tools

Physical Requirements

• Ability to travel to supplier sites as needed
• Ability to work in office, lab, and manufacturing environments
• Capability to support extended hours in a fast-paced, high-demand setting

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

Global Presales team

The Global Presales organization at Okta brings together a diverse group of experts, including Solutions Engineers, the Office of the Field CTO, Alliances, Architects, and more, who combine deep technical expertise with strategic business insight. This team serves as trusted advisors to a wide range of customers and partners, helping them unlock the full potential of Okta’s Identity Platform. By asking insightful questions, understanding complex challenges, and delivering tailored solutions, we empower organizations to address their unique identity needs. Empathy, collaboration, and a relentless focus on customer success drive our work and set us apart.

Identity Senior Solution Specialist -Endpoint & Identity Security

As an Senior Solution Specialist, you will be part of the presales team that delivers sales presentations and product demonstrations to educate customers on the best ways to implement Okta identity and access management solutions. You will report to the Senior Manager in the OFCTO organization. 

What you’ll be doing 

1. Strategic Customer Engagement:
• Support strategic customer conversations aligning with technical and engineering leaders and stakeholders.
• Deliver on emerging trends, industry best practices, and identity-driven digital transformation.
• Assist in preparing executive-level messaging and participate in strategic discussions to align Okta’s solutions with customer business outcomes.
• Develop customer-centric points of view that translate Okta’s solutions to customer problems.
• Lead technical discovery sessions with security and infrastructure leaders to uncover challenges related to endpoint security, passwordless adoption, and identity threat vectors.
• Deliver compelling, customized demonstrations and architectural sessions focused on Okta Device Access (including Okta FastPass, Desktop MFA) and our Identity Threat Protection capabilities.
• Design and execute outcome-focused Proof of Concepts (POCs) that prove Okta’s value in preventing account takeovers and securing access from any device.
• Maintain a broad and deep technical understanding of the Okta identity product lines and the underlying technologies and protocols
• Craft engaging solution content to position Okta’s value across multiple business units, including software engineering, operations, product management, and business stakeholders
2. Technical Leadership:
• Provide strategic and technical guidance to Solutions Engineering teams across both the Okta and Auth0 identity platforms.
• Collaborate with the Global Office of Field CTO office team to deliver actionable insights from the field, validate customer needs, and identify recurring trends for the Okta Product & Engineering teams.
• Deliver impactful keynote presentations, webinars, and technical sessions at industry and customer events.
3. Field Enablement and Collaboration:
• Contribute to frameworks, tools, and content to support Solutions Engineering teams in executing effectively.
• Partner with sales leadership to identify and address critical business opportunities and challenges.
• Drive cross-functional collaboration to ensure seamless execution of global initiatives.
• Innovate in tools and techniques to drive excellence and momentum
• Partner with Enablement and Field CTO teams to drive regional events and align product messaging for regional GTM and SE teams.
4. Market Influence:
• Represent Okta as a thought leader in the identity and security space.
• Influence industry standards and participate in relevant technical advisory boards.
5. Innovation and Strategy:
• Partner closely with OFCTO teams as an advocate for customer-driven innovation, market trends, and GTM insights to provide input to influence product teams.
• Support, derive, and champion strategic initiatives that enhance Okta’s differentiation and business impact.

Position Requirements:

Identity & Directory Services Mastery

• Deep Infrastructure Knowledge: Expert-level understanding of Active Directory (AD) and Azure AD (Entra ID) or similar, including Group Policy Objects (GPOs), Kerberos, and OIDC/SAML protocols.
• Multi-IdP Ecosystems: Proficiency in managing and securing diverse Identity Providers (IdPs) like Okta, Ping Identity, and Google Workspace.
• Hybrid Identity: Experience managing the complexities of identity synchronization between on-premises environments and the cloud.

Device Identity & Access Management Mastery

• Passwordless Expertise: Deep, hands-on knowledge of FIDO2/WebAuthn, Passkeys, and implementing passwordless authentication strategies using solutions like Okta FastPass.
• Endpoint & Device Context: Strong understanding of Desktop MFA, device registration, and leveraging device posture signals from MDM/UEM (e.g., Jamf, Intune, Workspace ONE) and EDR (e.g., CrowdStrike) platforms to enforce risk-based access policies.
• PKI & Certificate Management: Familiarity with certificate-based authentication and its role in establishing device trust.
• Identity Threat Detection & Response (ITDR)
• Threat Landscape Knowledge: A thorough understanding of modern identity attack vectors, including phishing, token theft, MFA bypass techniques, and lateral movement.
• Behavioral Analysis: Experience with User and Entity Behavior Analytics (UEBA) and the ability to interpret threat signals to detect and respond to suspicious activity.
• Security Ecosystem Integration: Proficiency in designing solutions that integrate identity platforms with SIEM (e.g., Splunk, Sentinel) and SOAR tools for automated threat response.

• Strong communication and presentation skills, with experience contributing to technical events.
• Travel expectation: up to 40% for customer meetings, industry events, and internal off-sites.
• This is a remote position.

And extra credit if you have experience in any of the following! 

• Hands-on experience with Okta's Threat Protection suite (e.g., suspicious activity reporting, risk-based authentication).
• Experience with other ITDR vendors or device access solutions.

• Certified Identity Professional (CIDPRO), CISSP, CCSP, or CISM.
• Scripting or automation skills (e.g., Python, PowerShell) for security integrations.

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