As Program Manager II, you will be part of the Organized Play team, embedded in the Competitive Operations function. This role is overseeing the IBIT region with a priority on Spain and is based in Barcelona. You will build relationships with tournament organizers for amateur competitive events across schools, universities, not-for-profit events and one-off grassroots tournaments; whether online or offline.

You will cover the entire Riot Games portfolio. The prioritization of games will evolve dynamically based on market and product needs. You'll oversee local amateur tournament events and work with third parties to provide a fantastic player experience. You will report to Sr. Manager Competitive Operations based in Berlin.

Responsibilities:

• Oversee our local competitive amateur experience ecosystem striving for sustainability, inclusivity and a high level of participation.
• Manage local Competitive Experience products in collaboration with partners and vendors and track participation.
• Manage local tournament licensing requests and support tournament organizers accordingly.
• Manage/Build long-term relationships with partners / tournament organizers for amateur events to ensure the development of competitions and increase participation.
• Cultivate Riot relationships with developing local esports teams.
• When needed, develop local brands partnerships to support local Competitive Experience tournaments and events.
• In collaboration with regional brand managers, develop bespoke Organized Play activations that support Publishing beats
• Lead delivery regional and global activations in local markets.
• Ensure internal alignment on all of the above with our EMEA Publishing and Esports offices.

Required Qualifications:

• 3+ years of experience in competitive product management
• Experience with designing organized play ecosystems that contribute directly to the growth and sustainability of games and their communities.
• Understanding of how to build long-term vendor and partner relationships that dynamically evolve with market needs
• Experience in project management and execution of offline and online marketing activations
• Equipped to collaborate with a wide range of stakeholders and support them towards shared objectives
• Ability to think strategically, in order to work at scale across a broad portfolio of products and competitions
• Knowledge of Spanish gaming and esports scenes
• Fluency (spoken and written) in both Spanish and English is required for this role.

Desired Qualifications:

• Knowledge of the Italian and Portuguese gaming and competitive scene
• Fluency in Italian and/or Portuguese
• Experience in online / offline event production management

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players.  We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

• After selecting in-scope restaurants, you will proactively contact by phone meetings with the owners or managers of the restaurants. Your daily activities will be composed of inbound calls, and follow up calls to present TheFork products and services.
• You will be focused on the DACH Market and also getting in contact with restaurants owners, who want first information about TheFork.
• You will be in charge of proposing and selling TheFork products and services, including: promotions, advanced software tool, booking widgets installed on the restaurant website, training & marketing solutions.
• You will engage with the Restaurants managers to help them understand the opportunities, features and benefits of the TheFork Manager tool and TheFork network.
• You will follow up with the prospects you engaged with until you close the deal and the restaurant is successfully published online on TheFork and affiliate websites.
• Close cooperation with internal stakeholders, as well as consult internal teams with your market knowledge.

Who you are:

• A self-starter, results-oriented person who loves to reach and exceed targets.
• A customer oriented person with a strong commercial mindset and influencing skills, capable of convincing and engaging people.
• A high-performing professional with demonstrated business development experience, preferably in B2B and in restaurants/hospitality environments, comfortable in managing short-term negotiations.
• A dynamic person, used to work independently in fast-paced environments and with great organizational skills.
• A curious and willing to learn enthusiast, who wants to grow and improve with us.
• Fluent in German & English language, any other language is a plus.

What we offer you: 

😄 An awesome team 

🏠 A permanent contract 

⚖️ Flexible working environment  (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝Highly inclusive working environment  

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to  physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

⏳ A program dedicated to helping you have the best work/life balance 

🏥 Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    

🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

• After selecting in-scope restaurants, you will proactively contact by phone meetings with the owners or managers of the restaurants. Your daily activities will be composed of inbound calls, and follow up calls to present TheFork products and services.
• You will be focused on the DACH Market and also getting in contact with restaurants owners, who want first information about TheFork.
• You will be in charge of proposing and selling TheFork products and services, including: promotions, advanced software tool, booking widgets installed on the restaurant website, training & marketing solutions.
• You will engage with the Restaurants managers to help them understand the opportunities, features and benefits of the TheFork Manager tool and TheFork network.
• You will follow up with the prospects you engaged with until you close the deal and the restaurant is successfully published online on TheFork and affiliate websites.
• Close cooperation with internal stakeholders, as well as consult internal teams with your market knowledge.

Who you are:

• A self-starter, results-oriented person who loves to reach and exceed targets.
• A customer oriented person with a strong commercial mindset and influencing skills, capable of convincing and engaging people.
• A high-performing professional with demonstrated business development experience, preferably in B2B and in restaurants/hospitality environments, comfortable in managing short-term negotiations.
• A dynamic person, used to work independently in fast-paced environments and with great organizational skills.
• A curious and willing to learn enthusiast, who wants to grow and improve with us.
• Fluent in German & English language, any other language is a plus.

What we offer you: 

😄 An awesome team 

🏠 A permanent contract 

⚖️ Flexible working environment  (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝Highly inclusive working environment  

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to  physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

⏳ A program dedicated to helping you have the best work/life balance 

🏥 Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    

🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

The mission of OrgStore is to provide an easy-to-use, fully-managed platform to store and search data. With Postgres as our cornerstone technology, we focus on transactional (OLTP) data use-cases while providing a custom data plane and a flexible administrative layer. Our users are the thousands of engineers representing hundreds of teams producing products at Datadog. As a platform infrastructure team, our goal is to accelerate product teams by helping them rapidly stand up new features and make step change improvements to their application's performance. Data storage is ubiquitous and the service we are providing is critical for Datadog as the business scales and expands its product offerings.

As the Engineering Manager for the OrgStore Blueprint Team, you will lead a high-performing team of software engineers, guiding them in building and maintaining these mission-critical systems. Collaboration is key in this role, needing to work closely with other engineering, product, and support teams across Datadog. Your strategic vision will not only guide your team's day-to-day operations but also influence the long-term roadmap of support within Datadog.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do:

• Guide and mentor a diverse team of 4-8 software engineers, fostering their career growth while ensuring high team performance.
• Drive the technical roadmap in collaboration with your team, product managers, and support teams ensuring it aligns with company objectives and directly contributes to improving customer satisfaction.
• Engage strategically with complex technical problems and work with your team to produce well-defined and actionable plans.
• Be a core contributor and reviewer of code, lead design decisions, and participate in our  well-scoped on-call rotation.
• Understand the broader business context to align technical decisions with business goals, supporting long-term objectives and driving innovation.
• Contribute to engineering-wide initiatives as a member of Datadog’s engineering management team.
  
  

Who You Are:

• A seasoned software engineer with experience building developer tools, running databases, and maintaining infrastructure with a focus on reliability and fault tolerance
• A proven leader with the ability to manage team dynamics, set goals, provide feedback, and foster a positive and productive work environment
• A capable project manager who can plan, organize, and oversee multiple software engineering projects
• An excellent communicator who is comfortable interacting with team members, stakeholders, and upper management alike
• Demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output
• Bonus points: you’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth:

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Scopely is looking for a VIP Lead to join the GSN Casino team. The position can be based in Bangalore, India, Tel Aviv, Israel or Barcelona, Spain.

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.

With 30M+ downloads, GSN Casino is home to slots, bingo, cards, and more!  Team members are distributed across the globe with hubs in Bengaluru, Tel Aviv, Barcelona, among others.

What You’ll Do

As the VIP Lead, you will manage a team of VIP Managers and look after our most valuable players. You will manage the work, internal and external resources associated within the VIP department, including crafting requirements, delegating responsibilities, developing and executing strategies that offer a new, vibrant layer of service for the VIP players. The right candidate will have creative and effective solutions to maximize VIP engagement, strengthen player loyalty, and showcase our appreciation for their dedication.

In this role, you need to be collaborative, organized and resourceful, with the ability to communicate effectively across different levels within the company as you guide the VIP team and stakeholders whom you will work with closely to successfully execute on multiple projects and initiatives simultaneously. You will also need to have full grasp into VIP operations to continue to propose ways to refine and improve existing programs/projects to meet the changing needs of the department by regularly reviewing processes, reporting and industry standards.

The VIP Lead will report directly to the Head of Product and will work in collaboration with multiple cross-functional teams, such as LiveOps, Roadmap, Game Design etc. Responsibilities may include:

• Manage the VIP Account management program and overarching strategy and performance KPIs in collaboration with the PX manager
• Guiding training and supporting staff performance and growth
• Motivate and support internal and external teams to ensure project goals, objectives, milestones, and deliverables are achieved
• Onboarding: in charge of coordinating new hires orientation and training
• Centralize VIP documentation on Confluence/Drive
• Draw insights from PX data and VIP Feedback, and assist stakeholders in designing solutions to improve the VIP experience
• Oversee and direct a group of VIP support agents to keep VIP attrition low and VIP satisfaction high
• Collaborate on the creation of loyalty programs
• Work with the Community and PX teams to understand upcoming events, product updates, and ensure that your VIPs are kept up to date
• Analyze performance, identify the best opportunities for optimization, and regularly iterate to maximize results

What We’re Looking For

• 4+ years experience in VIP account management for a mobile game or any mobile product with a dynamic roadmap
• Experience in revenue generation/sales campaigns
• Solid experience supporting teams and working with multiple business units (customer support, developers, business, operations, etc.) to drive large projects focused on service and products with measured results
• You are highly organized, detail-focused, timely, and results-driven. You have a strong sense of ownership and accountability for success of operations
• Experience in mobile products and agile environments
• Experience with marketing automation and CRM tools
• Data-driven with an ability to understand trends and find ROI-positive solutions
• Tremendous communications skills, including excellent written and spoken English
• Must have a passion for conflict resolution and problem-solving
• Strong evidence of contributing to customer satisfaction, retention & engagement
• Ability to analyze and draw conclusions from raw data
• Need to have creative impulses and the confidence to share ideas with teammates
• Outgoing, likable, enthusiastic, and driven to achieve results

Bonus Points

• Ability to produce target-specific program and report accordingly
• Proven experience in VIP portfolio / ROI driven growth
• Proven experience in analytical, reporting, and budget management

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

Highlights 

• Location: Spain, Remote
• Stock options
• Languages: Fluent in English and Russian.

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

About the Role

This role is the primary owner of how the product team operates. You ensure quality and velocity don't trade off against each other — by building, scaling, and protecting the processes that make good product decisions repeatable.

You'll report directly to the CPO and serve as the main entry point for new Product Ops initiatives — prioritizing, routing, and leading the ones that matter most. You focus on what scales across the whole product team, not what solves a one-off problem for one squad.

The Product Ops team is two people: you and one manager — with plans to grow. This is a genuinely hands-on role — you'll be doing real work, not just directing it. Expect to own processes end-to-end, from design through adoption.

What You'll Own

• Be the primary entry point for new Product Ops initiatives — prioritize them, decide what gets resourced, and route what doesn't fit.
• Lead major cross-team process changes: design the frame, align stakeholders, and drive adoption.
• Own cross-team processes across the Product department (Product, Design, and Analytics) where central coordination is required — quarterly planning, goal decomposition, metrics alignment.
• Build and maintain shared frameworks and artifacts (prioritization logic, metrics models, decision templates) that improve clarity and consistency across the product team.
• Identify and escalate systemic process problems that require cross-team or leadership-level decisions.
• Drive AI automation of product workflows — identify high-leverage opportunities, build or oversee solutions, measure against baselines, and decide what scales across the team.
• Manage Product Ops focus and load: ensure the team works on things that move the needle, not reactive noise.

What Success Looks Like

• Product Ops initiatives have a transparent, understood focus — no one wonders what the function is for.
• Shared processes are adopted and used consistently across product teams (measured by adoption rate and CSAT).
• Operational noise decreases — fewer ad-hoc requests, less manual coordination, fewer alignment gaps.
• Product decisions become more predictable and higher quality — even as the company keeps scaling fast.

What We're Looking For

• Process design experience. You've built or significantly improved operational processes in a product or tech environment. You think in systems, not tasks.
• Cross-functional influence. You know how to align people who don't report to you. You bring clarity to ambiguous situations and can drive decisions across teams.
• Metrics-driven. You track adoption and satisfaction as seriously as any product team tracks conversion. You know how to set a baseline and measure change.
• Bias toward scalability. You distinguish between fixing a one-off problem and building something the whole team can use. When both paths are possible, you ask: will this still work when the team doubles?
• Full ownership of your domain. You take accountability for outcomes, not just tasks. Blockers are your problem to solve — not someone else's.
• AI automation fluency. You've used AI tools to automate workflows or processes — and you can identify where automation creates real leverage vs. where it's noise.
• Fluent English (C1+). We're a mixed company — the product team works in Russian, but you'll have English-language meetings daily and work with English documentation constantly.

Bonus Points

• Product fluency — you understand how product teams work: discovery, prioritization, planning cycles, roadmap trade-offs
• Background in product operations or program management
• Familiarity with OKR frameworks, quarterly planning processes, or company-wide goal alignment
• Comfortable working in a fast-scaling environment without a defined playbook for everything

Benefits

Our compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork


What you will do: 

As a member of the sales team, your mission is to subscribe new restaurants to TheFork solutions on a daily basis.

• After selecting in-scope restaurants, you will proactively contact and schedule meetings with the owners or managers of the restaurants. Your daily activities will be composed of phone-calls and pre-organized virtual meetings to present TheFork products and services.
• You will oversee proposing and selling TheFork products and services, including promotions, advanced software tool, booking widgets installed on the restaurant website & marketing solutions.
• You will engage with the Restaurants managers to help them understand the opportunities, features and benefits of the TheFork Manager tool and TheFork network.
• You will follow up with the prospects you engaged with until you close the deal, and the restaurant is successfully published online on TheFork and affiliate websites

Who you are:

• Native in Italian and fluent in English. Another language is a plus!
• A high-performing professional with demonstrated sales experience (full cycle) on the phone and managing high volumes, preferably in B2B and in restaurants/hospitality environments, comfortable in managing short-term negotiations.
• A self-starter, results-oriented person who loves to reach and exceed targets.
• A customer-oriented person with a strong commercial mind-set and influencing skills, capable of convincing and engaging people.
• A dynamic person, used to work independently in fast-paced environments and with great organizational skills.
• A curious and willing to learn enthusiast, who wants to grow and improve with us
  
  

What we offer you: 

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️ Flexible working environment  (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝Highly inclusive working environment  

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to  physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

⏳ A program dedicated to helping you have the best work/life balance 

🏥 Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    

🎤 Team building events 

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

Title: Marketing Operations & Research Manager (Portuguese speaker)

Location: Spain; Madrid

Experience: Mid Level

Job Function: Marketing

Employment Type: Full-time

Industry: Computer Network & Security

Job Summary

Lead operational marketing and market research initiatives aimed at generating qualified opportunities, optimizing event participation, and gaining strategic insights into customers and markets. The role will be responsible for the end-to-end management of outreach campaigns (emailing, calls, surveys) and for producing analytical reports that support commercial and marketing decision-making. Handles day-to-day operational tasks, including process management and performance metrics. Supports marketing teams by ensuring efficient execution of campaigns and workflows, and contributes to the optimization of marketing operations.

The position is based in the Madrid office, we have a hybrid work model and excellent flexible working practices. The working hours will be 10:00am – 7:00pm (one hour - lunch break) to cover part of LATAM timezone hours. The position requires fluency in written & verbal Portuguese and understanding of Brazilian market. 

Job Responsibilities 

• Lead in-depth analysis of marketing performance data, identifying trends and opportunities for optimization.
• Design and execute direct outreach campaigns (email and calls) to promote and invite audiences to events, webinars, and brand activities.
• Ensure high-quality marketing databases by overseeing data cleansing, segmentation, enrichment, and scoring to drive scalable growth and performance optimization.
• Identify and implement process improvements to optimize marketing workflows and enhance team productivity.
• Manage relationships with external vendors, external agencies involved in surveys, and service providers to ensure alignment and quality execution.
• Lead efforts to implement advanced segmentation strategies in the CRM, ensuring accurate targeting for marketing campaigns.
• Monitor and analyze campaign and event KPIs, ensuring end-to-end performance traceability and driving continuous optimization through data-driven insights.
• Plan and coordinate market research projects, including survey design, audience segmentation, execution, and results analysis.
• Produce strategic reports and insights based on qualitative and quantitative data (surveys, CRM, digital campaigns, etc.), identifying trends and opportunities.
• Provide strategic recommendations to enhance campaign impact and deepen market understanding. 

Minimum Qualifications, Education and Skills

• Bachelor's degree or equivalent experience in Marketing, Sociology, Business Administration, Market Research and similar areas. 
• Strong experience in marketing operations, data management, or process optimization.
• Expert analytical and technical skills, excellent communication, and project management skills.
• Proficiency in marketing tools and software. Strong knowledge of CRM and marketing automation tools (Salesforce, HubSpot, etc.).
• High analytical skills and strong command of reporting tools (advanced Excel, Google Data Studio, Power BI, or similar).
• Ability to lead small projects, innovate within the role, and provide training to peers.
• Comprehensive knowledge of industry standards, company operations, and advanced methodologies. Preferably with previous experience in B2B technology or cybersecurity environments.
• Understanding of Brazilian market and fluency in Brazilian Portuguese is essential. 
• Fluency in Spanish and English language. #LI-NA1

Title: Engineering Manager (job title on contract will be Manager, Engineering) 

Location: Spain; Barcelona (Hybrid work model)

Experience: Senior 

Job Function: Engineering

Employment Type: Full-Time

Industry: Computer & Network Security

Job Summary

Leads a team of engineers, managing day-to-day activities and project goals. Drives technical excellence, supports team development, and ensures successful execution of engineering tasks.

Job Responsibilities

• Build, lead, and support a high-performing team of engineers.
• Encourage a culture of ownership, experimentation, and learning within the team.
• Provide coaching, mentorship, and feedback to help engineers grow in their roles.
• Ensure that engineering work aligns with technical and business requirements.
• Collaborate with product managers and other teams to drive product development.
• Implement and maintain engineering processes and best practices.
• Drive improvements in engineering effectiveness and quality.

Minimum Qualifications, Education, and Skills

• Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree preferred.
• Significant experience in software engineering, with at least 2 years in a leadership role.
• Excellent managerial and organizational skills.
• Proficiency in team management, process improvement, and effective communication.
• Knowledge of software development life cycle and agile methodologies.
• Experience leading teams developing for Windows, Linux and macOS platforms.
• Familiarity with the team´s technical stack, including: C#, C/C++, Powershell, Angular, Swift.
• Understanding of Cloud, infrastructure, and DevOps environments such as: Azure, SQL Server, GitLan/GitHub, Jenkins and GitLab CI.
• Knowledge of distributed systems, API-centric architecture, test automation, and secure development practices. 
• Experience working with digital certificates is a plus. #LI-NA1

Location: Spain

We Are: 

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. 

Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.

We're looking for a Technical Account Manager to join rtb.com, where we are developing a self-service advertising platform that enables smaller e-commerce brands to independently run effective display campaigns powered by artificial intelligence.

You Will:

• Conduct the technical operations for our clients; 
• Coordination of all technical issues with regards to online campaign launching and running process; 
• Support technical integration between rtb.com and client’s e-commerce platform;
• Work closely with sales teams to deliver high standards of customer service; 
• Monitor and analyze the effectiveness of online campaigns;
• Propose optimization solutions for processes in order to achieve both internal and external goals.

Desired Experience: 

• 2+ years of experience in tech support, analytical roles, and campaign optimization within digital marketing - must have;
• Experience in one or more programming languages (e.g. HTML, JavaScript, Apps Script, Python) or experience in the systems integration via API
• Experience with debugging tools (e.g. Google Chrome DevTools), Google Tag Manager.
• Experience in using Google Analytics 4, MMP knowledge will be an advantage;
• Fluency in English 
• Strong analytical skills are a must;
• High level of motivation and willingness to learn; 
• Good time management skills and attention to detail;

We Offer: 

• We believe in a healthy work-life balance and therefore prioritize flexible working arrangements - you decide whether you want to work remotely, from our office in Spain, or even temporarily from any other location in the world;
• A top-of-the-market compensation package and an attractive bonus scheme;
• An international working environment that inspires you and enables you to develop projects as part of a highly qualified cross-functional team;
• Training program, budget, and the tools necessary to develop professional skills and personally;
• A rewarding career in a friendly and inspiring atmosphere with no corporate habits and a growing dynamic multi-cultural team.

Apply now! 

You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.

At Datadog, we leverage AI across our observability platform to improve monitoring, speed up incident resolution, and ensure data reliability for cloud applications.

Datadog’s Deployment Gates team builds customer-facing systems that decide whether software should ship to production. Deployment Gates sit directly in customers’ CI/CD pipelines and use observability data to answer one of the hardest questions in software delivery:
Given everything we know right now, is this deployment safe to proceed?

In this role, you will:

• Work on an analysis service that prevents incidents by detecting faulty software changes in production before they reach clients

• Lead the design of progressive deployment automation, starting with zero-setup, conservative AI rules and evolving toward adaptive gates that learn from incidents and organizational patterns
• Design the foundation for autonomous remediation, connecting what changed in code to what broke in production, from blocking and rolling back unsafe deployments to proposing fixes and enforcing policies

This is a highly product‑minded engineering role: you’ll work from problem discovery and UX all the way to reliable, scalable production systems.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What you’ll do:

• Build AI-driven deployment gates: Design and ship decision systems that evaluate customer deployments using CI/CD context and Datadog telemetry, producing safe, explainable allow/block outcomes
• Own evals and rollout: Define precision, recall, and trust metrics; build offline and online evals; validate changes in shadow mode; and safely promote improvements to enforcement
• Design for robustness and safety: Implement conservative defaults, guardrails, fallbacks, and human-in-the-loop paths so gates behave predictably under noisy or incomplete data
• Partner closely with Product: Work hand-in-hand with the Product Manager to translate customer problems, adoption signals, and roadmap goals into concrete technical decisions and iterations
• Integrate across the Datadog platform: Partner with internal AI teams building the Faulty Deployment Detection pipeline, as well as teams working on LLMs and AI agents
• Own production systems: Build and operate reliable backend services that run in the critical path of customer deployments, and be on-call for those services

Who you are:

• A Product‑minded engineer who ships AI to production
• You have 5+ years experience with backend systems and microservices performance: tracing, latency breakdowns, concurrency, and resiliency patterns
• You are proficient in a modern programming language; strong API/service design; production ops (monitoring, alerting, on‑call rotation)
• You have proven experience delivering software based on LLM/agent features to production
• You are comfortable owning user journeys, iterating from prototype → alpha → GA, and measuring impact with clear product metrics
• An End-to-end AI implementation owner: You understands the end-to-end LLM product lifecycle
• Fluent with offline/online evals for AI systems
• You have demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output

Bonus Point:

• Experience with Continuous Delivery tools (i.e. ArgoCD / Argo Rollouts, Spinnaker, Octopus Deploy)
• Exposure to planning/agent frameworks, tool‑use orchestration, RAG, and retrieval/indexing for observability data
• You’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog is looking for an Engineering Manager to lead and grow our Code Coverage team, which is building the next generation of AI-powered developer tooling. This team owns Datadog’s Code Coverage product across the entire stack, helping customers track and enforce test coverage. Code Coverage is part of the Software Delivery suite, which enables engineering teams to move faster and more securely.

In this role, you will lead and develop a high-performing engineering team in an ambiguous environment. You’ll set technical direction, drive execution, and remain hands-on. You will partner closely with customers and product management to evolve the product into an automated system that leverages production signals and AI to improve test quality, relevance, and performance.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do: 

• Lead and develop a team of four engineers in Madrid, supporting their growth through mentorship, regular 1:1s, and clear performance feedback, while fostering a strong culture of ownership and quality
• Guide the evolution of Code Coverage into an AI-powered system that uses production data and LLMs to identify coverage gaps and improve test effectiveness
• Partner with product management and customers to define and evolve the roadmap, aligning stakeholders and translating strategy into clear priorities
• Stay hands-on by contributing to architecture and design decisions, and by participating in the on-call rotation
  
  

Who You Are: 

• You have a strong interest in AI and agentic engineering, and are curious about how LLMs and autonomous systems can improve developer workflows
• You have experience leading an engineering team as a tech lead or manager, with a track record of developing engineers at different levels
• You are an excellent leader with strong interpersonal skills, with the ability to build and lead high-performing teams and set priorities effectively
• You are comfortable operating in ambiguity and can drive execution in evolving environments by forming clear value hypotheses and iterating quickly
• You have hands-on experience with Java or Go, worked on large scale distributed systems, and are willing to stay close to the code and participate in an on-call rotation
• You have strong product sense and communication skills, and can collaborate effectively with product managers, customers, and cross-functional stakeholders

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

#LI-Remote

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Training and Development Specialist (TDS), you are responsible for contributing to and participating in the creation, curation, and delivery of adult learning programs for Rithum. In this role you utilize internal knowledge resources to develop a curriculum that reflects best practices and technical detail and organizes training activities to deliver and maintain appropriate content across multiple mediums. You demonstrate familiarity with instructional methods, content organization, and skills development, and leverage these skills to ensure knowledge acquisition, application, and retention.

In this role, you work in conjunction with your manager and other team members to actively assess the needs of individuals, teams and the organization to find gaps in skills, knowledge and performance and to address these gaps through appropriate training. You are a key part of the Rithum global workforce, providing seamless and consistent service to clients and colleagues, regardless of location.

As a TDS, you demonstrate personal responsibility for career self-management by identifying and pursuing opportunities for competency, role, or career improvement.  A successful TDS maximizes use of internal company resources to develop their professional skill set, and applies insights gained through both formal and informal feedback. The TDS is a veteran contributor who is passionate about designing, implementing and coordinating effective methods to educate, enhance performance and drive client service quality and service delivery.

You serve a critical role in the Rithum global workforce, providing seamless and consistent service to clients and colleagues, regardless of location.   Seen as a leader in the environment and are expected to model our core values to clients and colleagues. You are expected to demonstrate a high degree of personal and professional integrity, respect the diversity and contributions of your colleagues, and comply with both the spirit and the letter of company processes and legal obligations.

Responsibilities

• Develop a comprehensive training curriculum using instructional design and adult learning principles
• Support the creation and delivery of product, corporate, and technical training.Organize and align resources across teams and departments to develop and maintain training regimens.
• Cultivate and maintain relationships across multiple job families and functions, understand the needs of each group, and develop tactics and strategies to support them.
• Develop, monitor, maintain, and socialize the effectiveness of training efforts to stakeholders throughout the organization.
• Demonstrate subject matter expertise in industry trends, applications, and best practices through regular research and continued education.
• Coordinate with stakeholders throughout the organization to ensure that attendees and collaborators are engaged and encouraged to participate in training activities.
• Create and maintain client-facing in-app videos to support self-service options

Qualifications 

Minimum Qualifications  

• 2+ years of experience creating training and development programs
• Experience with AI video tooling or AI video generation
• Fluent in both written and spoken English
• Strong knowledge of Microsoft Office and any Learning Management System.
• Experience developing comprehensive training curriculum using instructional design and adult learning principles
• Experience creating video-based training
• Excellent organizational, analytical, communication, and interpersonal skills

Preferred Qualifications 

• Bachelor’s degree in a related field
• Experience with Jira
• Experience with Thinkific

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical, Dental and Psychology benefits 
• Life insurance and disability benefits
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day 
• Voucher program for Transportation, Meals & Childcare 
• Remote Working Stipend: €40/month automatically applied in payroll
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member 

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Training and Development Specialist (TDS), you are responsible for contributing to and participating in the creation, curation, and delivery of adult learning programs for Rithum. In this role you utilize internal knowledge resources to develop a curriculum that reflects best practices and technical detail and organizes training activities to deliver and maintain appropriate content across multiple mediums. You demonstrate familiarity with instructional methods, content organization, and skills development, and leverage these skills to ensure knowledge acquisition, application, and retention.

In this role, you work in conjunction with your manager and other team members to actively assess the needs of individuals, teams and the organization to find gaps in skills, knowledge and performance and to address these gaps through appropriate training. You are a key part of the Rithum global workforce, providing seamless and consistent service to clients and colleagues, regardless of location.

As a TDS, you demonstrate personal responsibility for career self-management by identifying and pursuing opportunities for competency, role, or career improvement.  A successful TDS maximizes use of internal company resources to develop their professional skill set, and applies insights gained through both formal and informal feedback. The TDS is a veteran contributor who is passionate about designing, implementing and coordinating effective methods to educate, enhance performance and drive client service quality and service delivery.

You serve a critical role in the Rithum global workforce, providing seamless and consistent service to clients and colleagues, regardless of location.   Seen as a leader in the environment and are expected to model our core values to clients and colleagues. You are expected to demonstrate a high degree of personal and professional integrity, respect the diversity and contributions of your colleagues, and comply with both the spirit and the letter of company processes and legal obligations.

Responsibilities

• Develop a comprehensive training curriculum using instructional design and adult learning principles
• Support the creation and delivery of product, corporate, and technical training.Organize and align resources across teams and departments to develop and maintain training regimens.
• Cultivate and maintain relationships across multiple job families and functions, understand the needs of each group, and develop tactics and strategies to support them.
• Develop, monitor, maintain, and socialize the effectiveness of training efforts to stakeholders throughout the organization.
• Demonstrate subject matter expertise in industry trends, applications, and best practices through regular research and continued education.
• Coordinate with stakeholders throughout the organization to ensure that attendees and collaborators are engaged and encouraged to participate in training activities.
• Create and maintain client-facing in-app videos to support self-service options

Qualifications 

Minimum Qualifications  

• 2+ years of experience creating training and development programs
• Experience with AI video tooling or AI video generation
• Fluent in both written and spoken English
• Strong knowledge of Microsoft Office and any Learning Management System.
• Experience developing comprehensive training curriculum using instructional design and adult learning principles
• Experience creating video-based training
• Excellent organizational, analytical, communication, and interpersonal skills

Preferred Qualifications 

• Bachelor’s degree in a related field
• Experience with Jira
• Experience with Thinkific

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical, Dental and Psychology benefits 
• Life insurance and disability benefits
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day 
• Voucher program for Transportation, Meals & Childcare 
• Remote Working Stipend: €40/month automatically applied in payroll
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member 

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Imagine yourself at Ogilvy.

Imagine you can help brands grow and increase their positive impact on society in a creative and relevant way. And at the same time, you also grow. At Ogilvy, that’s our mission. We achieve this by bringing in people who are creative, strategic, bold, disruptive, curious, detail-oriented, proactive, enthusiastic, analytical, multidisciplinary, open-minded, and all the other good qualities you can think of.

Can you imagine being one of those people? Then, join our team!

We are looking for someone to join our Project Management department as a Project Manager, The Project Manager team is a key player in the everyday function of the Agency. The Project Manager has day-to‐day responsibility for the smooth and effective running of their projects from client briefing to delivery of all final assets; they will be the glue between the disciplines pulling together the right resources (from multi-agencies) with a focus on great delivery.

This candidate’s mission is to help deliver an excellent final product in a time-efficient manner & on budget.

Responsabilities:

• Ambitious and confident PM who is looking for growth and wants to progress within the organization.
• Great skills in effective project set-up, project planning, budget and resource control, project managing, reporting and process optimization.
• Owning the end-to-end process. Looking at the current project process and implementing optimisations and improvements.
• Be a Self-Starter. Our team needs to be enthusiastic, open to change and innovation, flexible with approach and eager to get involved. Share ideas, share innovations, and process optimisation ideas.
• Excellent organizational and communication skills. Ask the right questions to understand the project scope, absorb the details from the brief, and prepare a plan of action for all parties involved as well as listening to any concerns flagged by the team and working with them to find solutions. Should be quick to flag any issues potentially impacting delivery.
• Flexibility to accept a change of plans or bumps in the road, formulate a new plan and help the team adapt.
• A solutions & detail-oriented mindset. Work with various groups to understand the scope of what’s requested and negotiate fair timelines or find creative solutions to the problem at hand.
• Able to demonstrate first-hand experience in experience design, development, SEO or Analytics
• Commercially savvy - be comfortable with all levels of commercial conversations covering scoping, budget planning and prioritization, scope negotiation, revenue reporting, resource planning and forecasting and empowering client services team with the right data to have commercial conversations.

Qualifications:

• At least 3 years in a Project Manager role in a digital agency or similar.
• Tech / Data knowledge applied to digital projects: frontend / backend technologies, Google Analytics, automation tools, etc.
• Knowledge of Agile methodologies
• Essential to have worked with a project planning and management tool.
• Proficiency in Office Suite & Keynote
• Spanish and English (High level required)

And since you'll give this and much more, we also want to give you much more:

• A dynamic and creative work environment.
• High-profile clients and international brands.
• Full-time position.
• Hybrid format: 2 or 3 days in the office / 2 or 3 days remote work.
• Christmas, Easter, July, and August: FULL REMOTE.
• Flexible hours.
• Permanent contract with a six-month trial period.
• 22 working days of vacation per year + 12 extra days!
• Optional access to flexible compensation (health insurance, transportation, meals, and childcare).
• Ogilvy Wellness Program: Free psychological, legal, and financial support service. Discounts on physiotherapy and gyms.
• Ogilvy is recognized with the Family-Responsible Company (EFR) certification for its commitment to employee well-being and work-life balance.

If you’ve imagined yourself in this position, that’s a good sign. At Ogilvy, we want to work with the best talent—those who challenge us and make us better. People who are eager to experience an agency culture open to diversity as a principle and connectivity as a primary tool.

So, if you're nodding your head while reading this, send us your CV!

Job Details

• 💼 Revenue | Revenue Enablement Team
• 📍 Spain - Barcelona
• 🕜 Full-Time | Hybrid 

What you will do:

Reporting to the Senior Manager of Revenue Enablement, you will be a critical member of our global team. As our new Senior Revenue Enablement Manager, you will be the AI-first enablement lead for our Direct Channel Growth business, tasked with elevating the performance and productivity of over 150 sellers. Your mission is to own the entire seller journey, from designing a world-class onboarding program to building a continuous-learning engine that keeps our tenured reps at the top of their game. You will blend classic enablement strategies with innovative, AI-powered solutions to create a scalable and highly effective learning environment.

Where you will have impact:

• Own the end-to-end onboarding program for our Direct Channel Growth sellers, including designing the curriculum, creating eLearning modules, and hosting engaging in-person onboarding weeks.
• Design and deploy a blended, continuous-learning journey that combines on-demand content, live cohorts, and AI-powered tools to support reps in their flow of work.
• Build and manage a data-backed coaching loop driven by Conversation Intelligence (CI) to provide personalized feedback and equip first-line sales managers with effective coaching playbooks.
• Drive the adoption and practical application of the MEDDPICC sales methodology across the sales team by identifying gaps, creating training, and embedding it into daily practice.
• Build and deploy AI-powered enablement assets — prep bots, role-play agents, prompt libraries, ROI calculators — moving quickly without waiting for engineering.
• Partner with Product, Sales Ops, and Marketing to translate market signals and product launches into impactful, measurable enablement programs.
• Define, track, and report on key performance metrics to measure the effectiveness of enablement programs, making data-driven adjustments to accelerate sales performance.

About our team:

You’ll be a key player in our global Revenue Enablement team, with close colleagues in Singapore and Denver, while directly empowering our Direct Channel Growth team—a dynamic group of over 150 sales professionals across 24 countries. Our enablement team is on a mission to redefine what's possible by building our function around AI. We're moving beyond static training calendars to create an always-on learning environment where AI-driven coaching and intelligent content are the norm. We believe core enablement skills are supercharged, not replaced, by technology, and we are the partners who will keep our sales team ahead of the curve in a rapidly changing market.

What's in it for you?

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Alan Healthy benefits: 160€/month for food or nursery.
• Payflow App: Access your earned salary in advance at no cost to you.
• Flexible retribution: Optional benefits through tax-free payroll deductions for food, transportation and/or nursery. 
• Wellbeing support: Subsidized up to 80% ClassPass subscription.
• Comprehensive health insurance: 100% Alan coverage for you, your spouse, and dependents.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Competitive compensation: Proactively maintained to value your work.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are:

Essential

• Proven experience in a sales or revenue enablement role, ideally within a fast-paced SaaS company.
• You are AI-fluent, with hands-on experience shipping AI-powered enablement assets and a passion for leveraging data to drive results.
• Exceptional facilitation and instructional design skills with experience designing and running comprehensive onboarding programs.
• Deep knowledge of a sales methodology like MEDDPICC and experience embedding it into a team’s daily practice.
• Fluency with Conversation Intelligence platforms, such as Gong, and the ability to use them to build data-backed feedback loops.
• A builder at heart who thrives in ambiguity, can pivot quickly when priorities shift, and translates complex topics into simple, effective training materials.
• Hospitality domain experience is a plus; the ability to learn commercial hotel economics (ADR, RevPAR, OTA commission, direct-channel margin) quickly is a must.
• Excellent written and oral communication skills in English.
• You are based in Barcelona or are willing to travel there for the in-person onboarding week that anchors each new-hire cohort.

We welcome

• Experience in the hospitality industry.
• Familiarity with enablement content platforms like Allego, Highspot, or Seismic.
• Fluency in a second European language, such as Spanish, French, German, or Italian.

About the Role:

As a Senior HRBP for our Global Go-To-Market (GTM) organization, you will be a primary architect of our "Future of Work" strategy. Your mission is to balance high-volume operational partnership with a transformative mandate: redesigning roles for an AI-integrated world. You will bridge the gap between business strategy and people excellence, ensuring our GTM teams are skilled, motivated, and highly enabled to scale.

What makes this role different?  Unlike standard HRBP roles that focus on maintenance, this is a build and redesign role. You are joining an organization where you are expected to challenge the status quo, use AI to reinvent your own job, and work under a manager who is deeply committed to your career acceleration. We use Wrike to manage our workflows, ensuring total transparency and collaboration across the global People team.

Your Impact:

• Future of Work & AI Integration: Lead the redesign of GTM roles and building comprehensive Skills Matrices in collaboration with GTM leaders.
• Elevating Talent Reviews: Transform the Talent Review process from a "check-the-box" exercise into a meaningful growth engine by coaching managers on high-impact feedback and ensuring employees feel heard.
• The "Next Job Ready" Program: Launch and manage an internal mobility initiative designed to level up employees for their next career move within Wrike.
• Strategic GTM Partnership: Act as a pragmatic problem-solver for Director-level stakeholders, using data to identify and resolve business friction before it scales.
• Operational Excellence: Navigate a high-volume environment, managing complex requests with speed and precision across the GTM and Marketing functions.
• Operational Automation: You will be expected to relentlessly identify and automate repetitive HRBP workflows by building custom Gems, utilizing Wrike’s internal AI tools, and documenting automated processes to shift the GTM People team from manual execution to strategic oversight. 

Your Qualifications:

• Experience: Proven track record as an HRBP in a high-growth tech environment, specifically supporting Sales, Marketing, or Customer Success teams.
• Organizational Design: Experience in role mapping, leveling, and building competency-based Skills Matrices.
• Coaching & Influence: Demonstrated ability to sit in on difficult conversations and provide immediate, actionable feedback to leadership.
• Pragmatic Problem Solving: Ability to hear "cues" in business discussions, translate them into problems, and solve them using a mix of data and intuition.
• Seniority: Expert-level understanding of local labor laws, employee relations, and performance management frameworks.
• Technical Literacy: Proficiency in G Suite and experience working within a Project Management or System of Record tool (like Wrike, Notion, Asana etc) is required; you must be comfortable managing your entire body of work, tracking projects, and collaborating asynchronously within a centralized productivity platform.

Standout Qualities:

• AI-Adopted Baseline: You don’t just use AI to "polish emails." You are a tinkerer who spends time daily building personal GPTs/Gems, reading up on the latest tools, and documenting how to automate your own HR processes.
• High-Energy Motivation: You bring a driven, "excited" personality to the team and are genuinely motivated by the pace of a transforming organization.
• Data Tinkerer: You are comfortable diving into spreadsheets or HRIS data to prove a hypothesis or track the success of your programs via NPS and feedback scores.

Team Dynamics:

• Reporting: You will report directly to the Lead HRBP for GTM & Marketing, joining a team that values high enablement and professional growth.
• The Neighborhood: You’ll collaborate daily with the internal HRBP team, HR Ops, Stakeholders, and Finance.
• Stakeholders: Your primary partners will be Director-level leaders and their direct reports (-1 managers), along with the heartbeat of our organization - the employees.

Our Work Style:

Environment: We operate in a high-paced, ever-changing, and flexible environment. If you are near a Wrike hub, we recommend coming in 2–3 times a week. For remote employees, travel to our Prague or Cyprus offices is expected roughly once every 3 months.

Tool Stack: We live in Wrike for project management and productivity, and utilize G Suite, UKG, and Engagedly.

Methodology: We follow a meritocracy; we reward high performance, drive, and the ability to solve complex problems independently.

The Competitive Hook: This role offers the rare chance to move beyond maintenance and into role-design and AI-integration, working under a manager dedicated to your career growth.

Why Join Wrike?

• 5 Weeks of paid vacation
• Sick Leave Compensation 
  • 5 Paid Uncertified Sick Days
  • 2 weeks fully paid w/ medical certificate, additional 
  • 4 weeks paid at 80% salary rate
• Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Meal Vouchers (CZK 220 per working day)
• Annual Prague Travel Card (Lítačka)
• Hybrid Working Model
• Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus

About the Role:

As a Senior HRBP for our Global Go-To-Market (GTM) organization, you will be a primary architect of our "Future of Work" strategy. Your mission is to balance high-volume operational partnership with a transformative mandate: redesigning roles for an AI-integrated world. You will bridge the gap between business strategy and people excellence, ensuring our GTM teams are skilled, motivated, and highly enabled to scale.

What makes this role different?  Unlike standard HRBP roles that focus on maintenance, this is a build and redesign role. You are joining an organization where you are expected to challenge the status quo, use AI to reinvent your own job, and work under a manager who is deeply committed to your career acceleration. We use Wrike to manage our workflows, ensuring total transparency and collaboration across the global People team.

Your Impact:

• Future of Work & AI Integration: Lead the redesign of GTM roles and building comprehensive Skills Matrices in collaboration with GTM leaders.
• Elevating Talent Reviews: Transform the Talent Review process from a "check-the-box" exercise into a meaningful growth engine by coaching managers on high-impact feedback and ensuring employees feel heard.
• The "Next Job Ready" Program: Launch and manage an internal mobility initiative designed to level up employees for their next career move within Wrike.
• Strategic GTM Partnership: Act as a pragmatic problem-solver for Director-level stakeholders, using data to identify and resolve business friction before it scales.
• Operational Excellence: Navigate a high-volume environment, managing complex requests with speed and precision across the GTM and Marketing functions.
• Operational Automation: You will be expected to relentlessly identify and automate repetitive HRBP workflows by building custom Gems, utilizing Wrike’s internal AI tools, and documenting automated processes to shift the GTM People team from manual execution to strategic oversight. 

Your Qualifications:

• Experience: Proven track record as an HRBP in a high-growth tech environment, specifically supporting Sales, Marketing, or Customer Success teams.
• Organizational Design: Experience in role mapping, leveling, and building competency-based Skills Matrices.
• Coaching & Influence: Demonstrated ability to sit in on difficult conversations and provide immediate, actionable feedback to leadership.
• Pragmatic Problem Solving: Ability to hear "cues" in business discussions, translate them into problems, and solve them using a mix of data and intuition.
• Seniority: Expert-level understanding of local labor laws, employee relations, and performance management frameworks.
• Technical Literacy: Proficiency in G Suite and experience working within a Project Management or System of Record tool (like Wrike, Notion, Asana etc) is required; you must be comfortable managing your entire body of work, tracking projects, and collaborating asynchronously within a centralized productivity platform.

Standout Qualities:

• AI-Adopted Baseline: You don’t just use AI to "polish emails." You are a tinkerer who spends time daily building personal GPTs/Gems, reading up on the latest tools, and documenting how to automate your own HR processes.
• High-Energy Motivation: You bring a driven, "excited" personality to the team and are genuinely motivated by the pace of a transforming organization.
• Data Tinkerer: You are comfortable diving into spreadsheets or HRIS data to prove a hypothesis or track the success of your programs via NPS and feedback scores.

Team Dynamics:

• Reporting: You will report directly to the Lead HRBP for GTM & Marketing, joining a team that values high enablement and professional growth.
• The Neighborhood: You’ll collaborate daily with the internal HRBP team, HR Ops, Stakeholders, and Finance.
• Stakeholders: Your primary partners will be Director-level leaders and their direct reports (-1 managers), along with the heartbeat of our organization - the employees.

Our Work Style:

Environment: We operate in a high-paced, ever-changing, and flexible environment. If you are near a Wrike hub, we recommend coming in 2–3 times a week. For remote employees, travel to our Prague or Cyprus offices is expected roughly once every 3 months.

Tool Stack: We live in Wrike for project management and productivity, and utilize G Suite, UKG, and Engagedly.

Methodology: We follow a meritocracy; we reward high performance, drive, and the ability to solve complex problems independently.

The Competitive Hook: This role offers the rare chance to move beyond maintenance and into role-design and AI-integration, working under a manager dedicated to your career growth.

About the Role:

As a Senior HRBP for our Global Go-To-Market (GTM) organization, you will be a primary architect of our "Future of Work" strategy. Your mission is to balance high-volume operational partnership with a transformative mandate: redesigning roles for an AI-integrated world. You will bridge the gap between business strategy and people excellence, ensuring our GTM teams are skilled, motivated, and highly enabled to scale.

What makes this role different?  Unlike standard HRBP roles that focus on maintenance, this is a build and redesign role. You are joining an organization where you are expected to challenge the status quo, use AI to reinvent your own job, and work under a manager who is deeply committed to your career acceleration. We use Wrike to manage our workflows, ensuring total transparency and collaboration across the global People team.

Your Impact:

• Future of Work & AI Integration: Lead the redesign of GTM roles and building comprehensive Skills Matrices in collaboration with GTM leaders.
• Elevating Talent Reviews: Transform the Talent Review process from a "check-the-box" exercise into a meaningful growth engine by coaching managers on high-impact feedback and ensuring employees feel heard.
• The "Next Job Ready" Program: Launch and manage an internal mobility initiative designed to level up employees for their next career move within Wrike.
• Strategic GTM Partnership: Act as a pragmatic problem-solver for Director-level stakeholders, using data to identify and resolve business friction before it scales.
• Operational Excellence: Navigate a high-volume environment, managing complex requests with speed and precision across the GTM and Marketing functions.
• Operational Automation: You will be expected to relentlessly identify and automate repetitive HRBP workflows by building custom Gems, utilizing Wrike’s internal AI tools, and documenting automated processes to shift the GTM People team from manual execution to strategic oversight. 

Your Qualifications:

• Experience: Proven track record as an HRBP in a high-growth tech environment, specifically supporting Sales, Marketing, or Customer Success teams.
• Organizational Design: Experience in role mapping, leveling, and building competency-based Skills Matrices.
• Coaching & Influence: Demonstrated ability to sit in on difficult conversations and provide immediate, actionable feedback to leadership.
• Pragmatic Problem Solving: Ability to hear "cues" in business discussions, translate them into problems, and solve them using a mix of data and intuition.
• Seniority: Expert-level understanding of local labor laws, employee relations, and performance management frameworks.
• Technical Literacy: Proficiency in G Suite and experience working within a Project Management or System of Record tool (like Wrike, Notion, Asana etc) is required; you must be comfortable managing your entire body of work, tracking projects, and collaborating asynchronously within a centralized productivity platform.

Standout Qualities:

• AI-Adopted Baseline: You don’t just use AI to "polish emails." You are a tinkerer who spends time daily building personal GPTs/Gems, reading up on the latest tools, and documenting how to automate your own HR processes.
• High-Energy Motivation: You bring a driven, "excited" personality to the team and are genuinely motivated by the pace of a transforming organization.
• Data Tinkerer: You are comfortable diving into spreadsheets or HRIS data to prove a hypothesis or track the success of your programs via NPS and feedback scores.

Team Dynamics:

• Reporting: You will report directly to the Lead HRBP for GTM & Marketing, joining a team that values high enablement and professional growth.
• The Neighborhood: You’ll collaborate daily with the internal HRBP team, HR Ops, Stakeholders, and Finance.
• Stakeholders: Your primary partners will be Director-level leaders and their direct reports (-1 managers), along with the heartbeat of our organization - the employees.

Our Work Style:

Environment: We operate in a high-paced, ever-changing, and flexible environment. If you are near a Wrike hub, we recommend coming in 2–3 times a week. For remote employees, travel to our Prague or Cyprus offices is expected roughly once every 3 months.

Tool Stack: We live in Wrike for project management and productivity, and utilize G Suite, UKG, and Engagedly.

Methodology: We follow a meritocracy; we reward high performance, drive, and the ability to solve complex problems independently.

The Competitive Hook: This role offers the rare chance to move beyond maintenance and into role-design and AI-integration, working under a manager dedicated to your career growth.

About the Role:

As a Senior HRBP for our Global Go-To-Market (GTM) organization, you will be a primary architect of our "Future of Work" strategy. Your mission is to balance high-volume operational partnership with a transformative mandate: redesigning roles for an AI-integrated world. You will bridge the gap between business strategy and people excellence, ensuring our GTM teams are skilled, motivated, and highly enabled to scale.

What makes this role different?  Unlike standard HRBP roles that focus on maintenance, this is a build and redesign role. You are joining an organization where you are expected to challenge the status quo, use AI to reinvent your own job, and work under a manager who is deeply committed to your career acceleration. We use Wrike to manage our workflows, ensuring total transparency and collaboration across the global People team.

Your Impact:

• Future of Work & AI Integration: Lead the redesign of GTM roles and building comprehensive Skills Matrices in collaboration with GTM leaders.
• Elevating Talent Reviews: Transform the Talent Review process from a "check-the-box" exercise into a meaningful growth engine by coaching managers on high-impact feedback and ensuring employees feel heard.
• The "Next Job Ready" Program: Launch and manage an internal mobility initiative designed to level up employees for their next career move within Wrike.
• Strategic GTM Partnership: Act as a pragmatic problem-solver for Director-level stakeholders, using data to identify and resolve business friction before it scales.
• Operational Excellence: Navigate a high-volume environment, managing complex requests with speed and precision across the GTM and Marketing functions.
• Operational Automation: You will be expected to relentlessly identify and automate repetitive HRBP workflows by building custom Gems, utilizing Wrike’s internal AI tools, and documenting automated processes to shift the GTM People team from manual execution to strategic oversight. 

Your Qualifications:

• Experience: Proven track record as an HRBP in a high-growth tech environment, specifically supporting Sales, Marketing, or Customer Success teams.
• Organizational Design: Experience in role mapping, leveling, and building competency-based Skills Matrices.
• Coaching & Influence: Demonstrated ability to sit in on difficult conversations and provide immediate, actionable feedback to leadership.
• Pragmatic Problem Solving: Ability to hear "cues" in business discussions, translate them into problems, and solve them using a mix of data and intuition.
• Seniority: Expert-level understanding of local labor laws, employee relations, and performance management frameworks.
• Technical Literacy: Proficiency in G Suite and experience working within a Project Management or System of Record tool (like Wrike, Notion, Asana etc) is required; you must be comfortable managing your entire body of work, tracking projects, and collaborating asynchronously within a centralized productivity platform.

Standout Qualities:

• AI-Adopted Baseline: You don’t just use AI to "polish emails." You are a tinkerer who spends time daily building personal GPTs/Gems, reading up on the latest tools, and documenting how to automate your own HR processes.
• High-Energy Motivation: You bring a driven, "excited" personality to the team and are genuinely motivated by the pace of a transforming organization.
• Data Tinkerer: You are comfortable diving into spreadsheets or HRIS data to prove a hypothesis or track the success of your programs via NPS and feedback scores.

Team Dynamics:

• Reporting: You will report directly to the Lead HRBP for GTM & Marketing, joining a team that values high enablement and professional growth.
• The Neighborhood: You’ll collaborate daily with the internal HRBP team, HR Ops, Stakeholders, and Finance.
• Stakeholders: Your primary partners will be Director-level leaders and their direct reports (-1 managers), along with the heartbeat of our organization - the employees.

Our Work Style:

Environment: We operate in a high-paced, ever-changing, and flexible environment. If you are near a Wrike hub, we recommend coming in 2–3 times a week. For remote employees, travel to our Prague or Cyprus offices is expected roughly once every 3 months.

Tool Stack: We live in Wrike for project management and productivity, and utilize G Suite, UKG, and Engagedly.

Methodology: We follow a meritocracy; we reward high performance, drive, and the ability to solve complex problems independently.

The Competitive Hook: This role offers the rare chance to move beyond maintenance and into role-design and AI-integration, working under a manager dedicated to your career growth.

Why Join Wrike?

• 25 calendar days of paid vacation
• Parental Leave: 26 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Bike-to-Work Scheme
• Health Insurance (Employees + Dependents)
• Life Insurance
• Income Protection
• Pension Scheme

About Insight Assurance
Insight Assurance is a global audit firm on a mission to transform how organizations achieve cybersecurity and compliance. Founded by former Big 4 (EY) professionals, we deliver next-generation audit services across SOC 2, ISO 27001, PCI DSS (QSA), HITRUST, CMMC (C3PAO), and FedRAMP (3PAO) frameworks.

We’re not your traditional audit firm — we’re tech-enabled, leveraging compliance automation and advanced collaboration tools to make audits faster, smarter, and more impactful for our clients.

Recognized on the Inc. 5000 and Fast 50 lists, Insight Assurance is one of the fastest-growing global audit firms, with 170+ professionals supporting nearly 2,000 clients across the Americas, EMEA, and APAC.

POSITION SUMMARY

The ISO Analyst supports the audit and assurance teams in performing ISO 27001 certification assessments and related information security audits. Working under the supervision of an Auditor, Lead Auditor, or Manager, the ISO Analyst assists in audit planning, evidence review, report preparation, and overall quality assurance.

This role requires strong attention to detail, effective communication skills, and a foundational understanding of management systems and information security principles.

KEY RESPONSIBILITIES

General Audit Support

• Ensure that all internal processes are followed correctly and consistently.

• Assist in the creation of audit programs and plans for clients and upcoming audits.

• Support evidence classification, review, and sampling activities.

• Take detailed notes during audits and assist in preparing high-quality reports.

• Send recap and follow-up communications as required.

• Collect statistics and support KPI reporting.

• Communicate effectively with stakeholders at all organizational levels using professional language and terminology.

• Maintain ethics, fairness, and accuracy in all audit documentation and reporting.

• Protect confidentiality of personally identifiable information (PII) and intellectual property (IP) belonging to both the firm and clients.

• Demonstrate professionalism and responsibility in all interactions.

Administrative & Coordination Tasks

• Handle client ingestion and onboarding activities.

• Perform HubSpot data scrubbing and updates.

• Register new engagements in Asana and coordinate Insight ONE transfers (in or out).

• Create SharePoint folders and upload Evidence Lists (EL).

• Follow up on CUP (Client Upload Portal) submissions.

Audit Planning Support (in collaboration with the ISO Manager)

• Follow up on CUP status and pending uploads.

• Send planning call recaps and assist with scheduling.

• Communicate auditor assignments and update Asana tasks.

• Collect and report metrics on Turnaround Time (TAT) for audit plan delivery.

Audit Execution Support (in collaboration with ISO Auditors)

• Ensure auditors have access to necessary GRC platforms and client systems.

Audit Reporting & Quality Assurance (in collaboration with ISO Manager)

• Collect metrics on TAT for archive submissions.

• Register findings in the Universal Registry of Findings.

• Complete archive QA forms and support non-technical QA reviews, including:

  • Audit Report

  • Audit Plan

  • Audit Program

  • Registry of Findings

Certificate & Registry Management

• Handle certificate registration in the appropriate database.

• Maintain IAF CertSearch registrations and updates.

Knowledge Requirements
• Organizational structures, governance, and workplace practices.
• Information and data systems, documentation systems, and IT fundamentals.
• Audit principles, practices, and techniques in accordance with ISO standards.
• Management system standards and normative documents required for certification.
• Certification Body (CB) processes and procedures.
• Industry terminology, practices, and expectations relevant to the client’s business sector.
• Common products, processes, and operations across industries to understand client context.
• Application of management system requirements to various organizational types.
• ISMS-specific documentation structures and interrelationships.
• Information security management tools, methods, and techniques.
• Information security risk assessment and risk management principles.
• ISMS processes and current information security technologies.
• ISO/IEC 27001 requirements and implementation principles.
• ISO/IEC 27002 controls (and sector-specific standards if applicable), including:
• Information security policies
• Organization of information security
• Human resource security
• Asset management
• Access control and authorization
• Cryptography
• Physical and environmental security
• Operations and IT service security
• Communications and network security
• System acquisition, development, and maintenance
• Supplier relationships and outsourced services
• Information security incident management
• Business continuity and redundancy planning
• Compliance and information security reviews
• Legal and regulatory requirements in information security by geography and jurisdiction.
• Information security risks and technologies relevant to the client’s industry.
• The impact of organization size, structure, and governance on ISMS implementation.
• Legal and regulatory requirements applicable to products or services.

Key Competencies
• Attention to detail and analytical thinking
• Written and verbal communication
• Integrity, confidentiality, and professionalism
• Understanding of ISO/IEC 27001 and 27002 standards
• Organizational and time management skills
• Team collaboration and adaptability
• Continuous learning and improvement mindset

What We Offer
• Opportunity to work with global experts in cybersecurity and ISO assurance.
• Exposure to top-tier clients and diverse industries.
• Professional development and certification support.
• Collaborative and remote-friendly work environment.
• Competitive compensation and growth opportunities.

 Privacy Notice CCPA: 

• Insight Assurance shares your personal data/information with Greenhouse recruiting because this is the tool we use for the recruitment process.
• Insight Assurance does not sell personal data/information under any circumstances.
• You may exercise your rights under personal data protection legislation by reaching out to us via: HR@insightassurance.com or submit a request via mail at 400 N Tampa St. 15th Floor Suite 122, Tampa, FL 33602

Privacy Notice GDPR:

This notice informs you about the categories of Personal Data/ Information and the Purpose and Scope of Processing Activities to be undertaken by Insight Assurance (we, us, our), under its job application and recruitment process.

We resort to Greenhouse.com as the platform that supports our recruitment process, and therefore your Personal Data/ Information will be Processed on this tool (hosted, shared with, cross-referenced, accessed by our team); we have in place contractual terms and the commitment of Greenhouse.com that ensures the Security and Confidentiality plus Purpose limitation with regards to the Processing of your Personal Data.

When you reply to one of your job postings, you voluntarily and freely submit your Personal Data to us; this, allied with the fact that the Processing by us (and over Greenhouse.com) of that Personal Data has the sole Purpose of validating your application and proceeding with the inherent scrutiny and decision, allows us to argue having Legitimate Interest as the applicable Legal Basis to undertake the Processing of your Personal Data under this scope.

We are a U.S. based company, hence some or all Personal Data pertaining to you will be hosted in the U.S.

The categories of Personal Data under Processing consist of:

• Identification
• Contact
• Education and Professional
• Interview performance
• Evaluation

You may exercise several Rights as determined under applicable Personal Data Protection legislation, in short:

• Right of Access – meaning getting information about the Personal Data under Processing by us, except for the information you already know;
• Right of Erasure – you may ask for us to erase all Personal Data pertaining to you under Processing; this may imply you being excluded from the recruitment process, for without information we cannot proceed with it;
• Right of Opposition or Restriction of Processing – you may ask us to stop some Processing or restrict the Processing of some Personal Data, this may imply you being excluded from the recruitment process, at our sole discretion also for without information we cannot proceed with it;
• Rectification – you can rectify your Personal Data at anytime 

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

Ideally based in Madrid, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent English and Portuguese

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

You will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent English and Portuguese

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

Ideally based in Spain and be able to speak fluent Spanish and English, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent Spanish and English

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of an Analytics Engineer

Working at the intersection of data engineering and business logic, you will play a critical role in the Data Science and Engineering Department at Upsun. By transforming vast amounts of raw platform events and business data into high-quality metrics, you enable deeper insights into our customers and internal operations. You serve as a strategic advisor to both technical and non-technical teams, ensuring that data-driven decision-making is accessible, performant, and reliable across the entire organization. Your work directly influences how we build our products and scale our global infrastructure.

What to expect

• Data Modeling and Design: You will implement models that transform raw data into useful metrics and comprehensive data products.
• Cross-Functional Collaboration: You will partner with various teams to gather requirements, align methodologies, and advocate for best practices in data consumption.
• Scalable Solutions: You will manage data at various scales, including petabyte-level datasets, using efficient and performant techniques.
• Operational Efficiency: You will improve our codebase and processes by delivering repeatable, well-documented solutions.
• Strategic Advisory: You will help business units understand the impact of specific metrics and the cascading effects on product components.
• Global Remote Culture: You will work within a multicultural, remote-first environment that values curiosity and a thirst for knowledge.

What you bring

• SQL and DBT Expertise: You have experience building and maintaining data models within a production environment.
• Python Familiarity: You are comfortable with Python development for data-related tasks.
• Cloud Data Warehousing: You are familiar with GCP or AWS services such as BigQuery, Redshift, or Athena.
• ETL/ELT Knowledge: You understand which methodologies are best suited for different data scales and business needs.
• Analytical Curiosity: You possess a natural drive to explore data, standardize it, and solve complex business challenges.
• Data Visualization Skills: You have experience using tools like Metabase or Hex to create clear and actionable data products.
• Infrastructure and Tooling: You are familiar with ingestion tools like Fivetran and reverse ETL workflows using Hightouch.
• Version Control: You have prior experience using Git to manage your code and collaborate with others.
• Critical Thinking: You can effectively weigh the tradeoffs of different technical approaches to find the best solution.

Bonus

• Familiarity with continuous integration and continuous delivery pipelines (CI/CD).
• Prior experience working with FinOps principles or FOCUS data models.
• Broader experience with various cloud infrastructure and service offerings.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Director, Data Engineering and Data Science)
3. 60 Minutes with Team (ICs)
4. 45 Minutes with Executive (CFO)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, Canada, France, Spain)

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Cloud Support Engineer

Support at Upsun is more than a ticket queue - it’s about solving complex technical challenges, collaborating globally, and helping developers succeed. Our CSE’s are deeply technical, curious, and committed to creating a world-class support experience for our users.

In this customer-facing, engineering-adjacent role, you’ll help troubleshoot infrastructure, application, and deployment issues across a broad tech stack. You'll work in a high-trust, async-first environment where autonomy, problem-solving, and clear communication are key. If you enjoy tackling unsolved problems and making things better every day — this role might be for you!

What to expect

• Technical resolution: Resolve technical issues across infrastructure, deployments, databases, caching, and web performance

• Support management: Manage support tickets via Zendesk, with occasional live chat or voice support where needed

• Platform reliability: Contribute to platform reliability by monitoring alert queues and participating in on-call rotation during working hours

• Cross-team collaboration: Collaborate with Product and Engineering to escalate bugs, report edge cases, and improve internal tooling

• Knowledge sharing: Improve documentation and knowledge sharing across global support teams

• Web infrastructure troubleshooting: Troubleshoot issues related to DNS, CDN, SSL/TLS, and web infrastructure at scale

• Continuous improvement: Identify recurring problems and suggest improvements to systems, workflows, and documentation

What you bring

• Linux systems experience: You're comfortable in the terminal and can navigate production environments

• Coding or scripting ability: You have experience with at least one backend language (e.g., Go, Python, PHP, Ruby, Node.js)

• Cloud infrastructure familiarity: You've worked in or supported distributed systems, containerized environments, or cloud platforms

• Networking basics: You understand how the internet works, and can debug issues with DNS, SSL, CDN, etc.

• Strong written communication: You express technical ideas clearly and collaborate effectively in async global teams

• Problem-solving mindset: You take initiative, enjoy digging into issues, and look for ways to improve how we work

• Strong customer-centric mindset: You care about delivering value to users and partners. You approach problems with empathy and consider the end-user experience in your decisions. 

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in Spain or the UK. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

🕐 Please note this role requires specific requirements for support coverage:

•  Flexible Hours: 06:00-16:00 UTC (8 hours work)

• Weekend Schedule:

  • First 6 to 9 months: You will work Monday–Friday during your training (onboarding).

  • After training: Your schedule will change to include Saturdays and Sundays. You will have two fixed weekdays off (for example, Monday and Tuesday) instead.

If you’re unable to reliably work during the required hours & days in your region, we unfortunately won’t be able to consider your application for this role.

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Manager, Support)
3. 60 Minutes with Team (IC's)
4. 45 Minutes with Executive (Senior Director, Support)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Communication Designer

As the Communication Designer at Upsun, you are the guardian of our visual identity and the engine behind our brand’s daily expression. You bridge the gap between high-level brand strategy and tactical execution, ensuring that every touchpoint, from digital campaigns to internal assets, is cohesive, polished, and impactful. Your work doesn't just make things look good; it builds trust with our technical audience and clarifies our complex value proposition through world-class design.

You thrive in a fast-paced environment where you can balance "doing" with "directing." Whether you are getting your hands dirty in Figma or providing critical feedback to our external agency partners, you ensure our brand remains consistent, modern, and scalable. You are a visual storyteller who understands that in the tech space, clarity is the ultimate form of sophistication.

By joining us, you’ll have the opportunity to shape the visual language of Upsun's global visibility across internal and external assets, making a measurable impact on the entire scope of how our brand is perceived and received.

In this role, you report directly to the Head of Brand and Communications and serve as a cross-functional partner to Marketing, Product, Sales, Engineer, and People teams.

What to expect

• Lead Daily Design Execution: Produce high-fidelity visual assets for social media, website components, sales enablement decks, and digital advertising.
• Translate Technical Concepts: Partner with Product Design to turn complex technical workflows into simplified, "marketing-ready" UI visualizations and original vector illustrations.
• Manage External Partners: Act as the primary creative lead for external agencies and freelancers, providing actionable feedback and quality control to ensure output meets our brand standards.
• Evolve the Design System: Maintain and expand our library of reusable design components and brand guidelines to ensure global scalability and consistency.
• Collaborate on Campaigns: Work with Growth and Events teams to translate strategic briefs into high-performing visual assets that drive engagement and conversion.

What you bring

• Professional Design Experience: 2+ years as a brand designer or art director, ideally within a B2B tech environment or a fast-paced creative agency.
• Tooling Expertise: Expert-level proficiency in Figma and Adobe Creative Cloud (Illustrator, Photoshop, InDesign), along with comfort using Google Workspace and Slack.
• Systems Thinking: A proven ability to work with and evolve complex brand systems and component libraries across diverse formats.
• Technical Visualization: Exceptional skills in vector design and the ability to translate abstract cloud concepts into visuals that resonate with a developer audience.
• Workflow Autonomy: Strong organizational skills to manage high-volume requests via project management tools like ClickUp, prioritizing tasks based on business impact.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 3 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Head of Brand and Communications)
3. 60 Minutes with Team (Communications Specialist, Senior Web Designer)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, France, Spain)

📈 Company stock options (UK, Germany)

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here.

We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Technical Success Manager

As a Technical Success Manager (TSM), you are the technical linchpin of the customer journey and a dedicated strategic advisor for our key accounts. You bridge the gap between complex technical execution and tangible business value, acting as the "glue" that ensures the promises made during sales become a reality. While Support handles reactive troubleshooting, you are the proactive force preventing friction before it starts. By designing reusable workflows and documenting unique challenges, you don't just solve problems for one customer—you scale the collective intelligence of the entire Upsun Customer Success organization.

What to expect

• Strategic Advisory: Own the post-go-live relationship for high-value accounts, acting as a technical authority to align our platform’s capabilities with their long-term business objectives.
• Architectural Optimization: Guide existing customers through complex growth phases and architectural shifts, ensuring their configurations are optimized for peak performance and scalability.
• Proactive Adoption: Identify underutilized features and provide the deep-dive technical guidance necessary to ensure customers realize the full ROI of the Upsun platform.
• Cross-Functional Liaison: Act as the critical link between your customers and internal teams (Support, Product, Engineering) to facilitate root cause analysis and influence the product roadmap.
• Operational Maturity: Contribute to our team’s growth by developing technical playbooks and reusable templates that drive efficiency across the global organization.

What you bring

• PaaS Ecosystem Expertise: Deep experience in cloud infrastructure and developer tools, with a natural empathy for the challenges faced by modern, developer-focused organizations.
• Consulting Experience: Typically 5–8+ years in technical account management or systems engineering, with a proven ability to translate technical health into operational excellence.
• Architectural Fluency: The ability to design sophisticated technical workflows and architectures that align with diverse infrastructure standards.
• Stakeholder Mastery: High emotional intelligence and communication skills, allowing you to build trust with both C-suite executives and hands-on engineering leads.
• Linguistic Versatility: Professional fluency in both English and either French or German is required to support our EMEA portfolio.

Bonus Points

• Change Management: Formal experience or certification in change management methodologies related to software adoption.
• CS Tooling: Familiarity with customer success platforms like Gainsight or ChurnZero, or product analytics tools such as Datadog or Pendo.
• Developer Roots: A background in DevOps or software development that allows you to speak the same language as our core users.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Senior Manager, Customer Care)
3. 60 Minutes with Team (Senior Director, Customer Solutions & Senior Manager, Onboarding and Migration Specialists)
4. 45 Minutes with Executive (Senior Director, Professional Services)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, France, Spain)

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Communication Designer

As the Communication Designer at Upsun, you are the guardian of our visual identity and the engine behind our brand’s daily expression. You bridge the gap between high-level brand strategy and tactical execution, ensuring that every touchpoint, from digital campaigns to internal assets, is cohesive, polished, and impactful. Your work doesn't just make things look good; it builds trust with our technical audience and clarifies our complex value proposition through world-class design.

You thrive in a fast-paced environment where you can balance "doing" with "directing." Whether you are getting your hands dirty in Figma or providing critical feedback to our external agency partners, you ensure our brand remains consistent, modern, and scalable. You are a visual storyteller who understands that in the tech space, clarity is the ultimate form of sophistication.

By joining us, you’ll have the opportunity to shape the visual language of Upsun's global visibility across internal and external assets, making a measurable impact on the entire scope of how our brand is perceived and received.

In this role, you report directly to the Head of Brand and Communications and serve as a cross-functional partner to Marketing, Product, Sales, Engineer, and People teams.

What to expect

• Lead Daily Design Execution: Produce high-fidelity visual assets for social media, website components, sales enablement decks, and digital advertising.
• Translate Technical Concepts: Partner with Product Design to turn complex technical workflows into simplified, "marketing-ready" UI visualizations and original vector illustrations.
• Manage External Partners: Act as the primary creative lead for external agencies and freelancers, providing actionable feedback and quality control to ensure output meets our brand standards.
• Evolve the Design System: Maintain and expand our library of reusable design components and brand guidelines to ensure global scalability and consistency.
• Collaborate on Campaigns: Work with Growth and Events teams to translate strategic briefs into high-performing visual assets that drive engagement and conversion.

What you bring

• Professional Design Experience: 2+ years as a brand designer or art director, ideally within a B2B tech environment or a fast-paced creative agency.
• Tooling Expertise: Expert-level proficiency in Figma and Adobe Creative Cloud (Illustrator, Photoshop, InDesign), along with comfort using Google Workspace and Slack.
• Systems Thinking: A proven ability to work with and evolve complex brand systems and component libraries across diverse formats.
• Technical Visualization: Exceptional skills in vector design and the ability to translate abstract cloud concepts into visuals that resonate with a developer audience.
• Workflow Autonomy: Strong organizational skills to manage high-volume requests via project management tools like ClickUp, prioritizing tasks based on business impact.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 3 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Head of Brand and Communications)
3. 60 Minutes with Team (Communications Specialist, Senior Web Designer)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, France, Spain)

📈 Company stock options (UK, Germany)

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here.

We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of an Analytics Engineer

Working at the intersection of data engineering and business logic, you will play a critical role in the Data Science and Engineering Department at Upsun. By transforming vast amounts of raw platform events and business data into high-quality metrics, you enable deeper insights into our customers and internal operations. You serve as a strategic advisor to both technical and non-technical teams, ensuring that data-driven decision-making is accessible, performant, and reliable across the entire organization. Your work directly influences how we build our products and scale our global infrastructure.

What to expect

• Data Modeling and Design: You will implement models that transform raw data into useful metrics and comprehensive data products.
• Cross-Functional Collaboration: You will partner with various teams to gather requirements, align methodologies, and advocate for best practices in data consumption.
• Scalable Solutions: You will manage data at various scales, including petabyte-level datasets, using efficient and performant techniques.
• Operational Efficiency: You will improve our codebase and processes by delivering repeatable, well-documented solutions.
• Strategic Advisory: You will help business units understand the impact of specific metrics and the cascading effects on product components.
• Global Remote Culture: You will work within a multicultural, remote-first environment that values curiosity and a thirst for knowledge.

What you bring

• SQL and DBT Expertise: You have experience building and maintaining data models within a production environment.
• Python Familiarity: You are comfortable with Python development for data-related tasks.
• Cloud Data Warehousing: You are familiar with GCP or AWS services such as BigQuery, Redshift, or Athena.
• ETL/ELT Knowledge: You understand which methodologies are best suited for different data scales and business needs.
• Analytical Curiosity: You possess a natural drive to explore data, standardize it, and solve complex business challenges.
• Data Visualization Skills: You have experience using tools like Metabase or Hex to create clear and actionable data products.
• Infrastructure and Tooling: You are familiar with ingestion tools like Fivetran and reverse ETL workflows using Hightouch.
• Version Control: You have prior experience using Git to manage your code and collaborate with others.
• Critical Thinking: You can effectively weigh the tradeoffs of different technical approaches to find the best solution.

Bonus

• Familiarity with continuous integration and continuous delivery pipelines (CI/CD).
• Prior experience working with FinOps principles or FOCUS data models.
• Broader experience with various cloud infrastructure and service offerings.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Director, Data Engineering and Data Science)
3. 60 Minutes with Team (ICs)
4. 45 Minutes with Executive (CFO)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, Canada, France, Spain)

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Cloud Support Engineer

Support at Upsun is more than a ticket queue - it’s about solving complex technical challenges, collaborating globally, and helping developers succeed. Our CSE’s are deeply technical, curious, and committed to creating a world-class support experience for our users.

In this customer-facing, engineering-adjacent role, you’ll help troubleshoot infrastructure, application, and deployment issues across a broad tech stack. You'll work in a high-trust, async-first environment where autonomy, problem-solving, and clear communication are key. If you enjoy tackling unsolved problems and making things better every day — this role might be for you!

What to expect

• Technical resolution: Resolve technical issues across infrastructure, deployments, databases, caching, and web performance

• Support management: Manage support tickets via Zendesk, with occasional live chat or voice support where needed

• Platform reliability: Contribute to platform reliability by monitoring alert queues and participating in on-call rotation during working hours

• Cross-team collaboration: Collaborate with Product and Engineering to escalate bugs, report edge cases, and improve internal tooling

• Knowledge sharing: Improve documentation and knowledge sharing across global support teams

• Web infrastructure troubleshooting: Troubleshoot issues related to DNS, CDN, SSL/TLS, and web infrastructure at scale

• Continuous improvement: Identify recurring problems and suggest improvements to systems, workflows, and documentation

What you bring

• Linux systems experience: You're comfortable in the terminal and can navigate production environments

• Coding or scripting ability: You have experience with at least one backend language (e.g., Go, Python, PHP, Ruby, Node.js)

• Cloud infrastructure familiarity: You've worked in or supported distributed systems, containerized environments, or cloud platforms

• Networking basics: You understand how the internet works, and can debug issues with DNS, SSL, CDN, etc.

• Strong written communication: You express technical ideas clearly and collaborate effectively in async global teams

• Problem-solving mindset: You take initiative, enjoy digging into issues, and look for ways to improve how we work

• Strong customer-centric mindset: You care about delivering value to users and partners. You approach problems with empathy and consider the end-user experience in your decisions. 

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in Spain or the UK. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

🕐 Please note this role requires specific requirements for support coverage:

•  Flexible Hours: 06:00-16:00 UTC (8 hours work)

• Weekend Schedule:

  • First 6 to 9 months: You will work Monday–Friday during your training (onboarding).

  • After training: Your schedule will change to include Saturdays and Sundays. You will have two fixed weekdays off (for example, Monday and Tuesday) instead.

If you’re unable to reliably work during the required hours & days in your region, we unfortunately won’t be able to consider your application for this role.

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Manager, Support)
3. 60 Minutes with Team (IC's)
4. 45 Minutes with Executive (Senior Director, Support)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Technical Success Manager

As a Technical Success Manager (TSM), you are the technical linchpin of the customer journey and a dedicated strategic advisor for our key accounts. You bridge the gap between complex technical execution and tangible business value, acting as the "glue" that ensures the promises made during sales become a reality. While Support handles reactive troubleshooting, you are the proactive force preventing friction before it starts. By designing reusable workflows and documenting unique challenges, you don't just solve problems for one customer—you scale the collective intelligence of the entire Upsun Customer Success organization.

What to expect

• Strategic Advisory: Own the post-go-live relationship for high-value accounts, acting as a technical authority to align our platform’s capabilities with their long-term business objectives.
• Architectural Optimization: Guide existing customers through complex growth phases and architectural shifts, ensuring their configurations are optimized for peak performance and scalability.
• Proactive Adoption: Identify underutilized features and provide the deep-dive technical guidance necessary to ensure customers realize the full ROI of the Upsun platform.
• Cross-Functional Liaison: Act as the critical link between your customers and internal teams (Support, Product, Engineering) to facilitate root cause analysis and influence the product roadmap.
• Operational Maturity: Contribute to our team’s growth by developing technical playbooks and reusable templates that drive efficiency across the global organization.

What you bring

• PaaS Ecosystem Expertise: Deep experience in cloud infrastructure and developer tools, with a natural empathy for the challenges faced by modern, developer-focused organizations.
• Consulting Experience: Typically 5–8+ years in technical account management or systems engineering, with a proven ability to translate technical health into operational excellence.
• Architectural Fluency: The ability to design sophisticated technical workflows and architectures that align with diverse infrastructure standards.
• Stakeholder Mastery: High emotional intelligence and communication skills, allowing you to build trust with both C-suite executives and hands-on engineering leads.
• Linguistic Versatility: Professional fluency in both English and either French or German is required to support our EMEA portfolio.

Bonus Points

• Change Management: Formal experience or certification in change management methodologies related to software adoption.
• CS Tooling: Familiarity with customer success platforms like Gainsight or ChurnZero, or product analytics tools such as Datadog or Pendo.
• Developer Roots: A background in DevOps or software development that allows you to speak the same language as our core users.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Senior Manager, Customer Care)
3. 60 Minutes with Team (Senior Director, Customer Solutions & Senior Manager, Onboarding and Migration Specialists)
4. 45 Minutes with Executive (Senior Director, Professional Services)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, France, Spain)

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

Location: Come and join us either in Barcelona, Berlin or Hamburg!

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.

We are looking for an experienced CRM Manager to join our diverse and driven team. In this role, you’ll play a key part in achieving ambitious growth targets by engaging and retaining our global user base through impactful, data-driven CRM strategies.

YOUR DAILY ADVENTURES WILL INCLUDE:

• As part of the central CRM team, you will: design and execute CRM strategies that activate, engage and retain users across our 9 markets
• Own end-to-end campaign delivery, from ideation to execution, across multiple channels
• Advise on global and local initiatives, ensuring the right message reaches the right user at the right time
• Drive experimentation and optimisation, setting up A/B tests, analysing results, and turning insights into actionable improvements
• Lead cross-functional projects, such as dashboard creation, lifecycle segmentation, process optimisation, and experimentation frameworks
• Manage and optimise the campaign calendar, aligning communications with lifecycle stages and business priorities
• Act as a the main point of contact for your area of CRM, collaborating closely with Marketing, Product and local teams

TO BE SUCCESSFUL IN THIS ROLE:

• 3+ years of experience in CRM, lifecycle marketing, or customer engagement, ideally at a regional or global level
• Hands-on experience with CRM platforms (experience with Braze is a strong plus)
• Strong project management and stakeholder management skills, with the ability to influence across teams and markets
• Ability to prioritize and manage multiple initiatives in a fast-paced environment
• A data-driven mindset, using both quantitative and qualitative insights to inform decisions
• Excellent communication skills in English (other European languages are a plus)

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

About the Role

We’re looking for an experienced Senior Partner Success Manager to join our Partner Success department as the first regional hire in EMEA. Initially we will hire one role in the region, with a plan to scale the department over time. This person will bring strong Services and/or Partner experience, and will operate at a high level very quickly. This role will report to the Director & Global Head of Partner Success.

This person will own a portfolio of Partners from a Services/delivery perspective and act as their strategic advisor. They will drive scale and maturity to help their Partners deliver high-quality results for our customers while expanding their Workato practice. 

Internally, this person will work with other partner functions (Partner Sales, Enablement, Experience, Operations) and key teams at Workato (Sales, Customer Success, and Professional Services). Externally, this person will work with partner leaders (executives, practice owners, technical leads, project managers, etc), and will also interact directly with prospective & existing customers as needed. 

This role will be critical in building and scaling the global Partner Success department - creativity and hard work, combined with relevant (and successful) experience are essential. 

Language, & Travel

Language: Fluency in English required

• Not required but nice to have: fluency/business proficiency in additional languages (French, German, Italian, Dutch, Spanish, etc)

Travel: Estimated at 25%, but may vary higher/lower as needed

Responsibilities 

Primary responsibilities (~70% of your time)

Own a portfolio of Workato partners and drive them to achieve two primary goals:

• Scale & mature your partners’ Workato practice - specifically, you will guide many of Workato’s highest priority partners (GSIs, large SIs, and priority boutique SIs)
• Deliver consistently high-quality outcomes for our joint customers

To achieve these two goals, some of the primary day-to-day activities may include:

• Build strong relationships with key leaders within your Partner organizations
• Act as a strategic advisor to your partners:
• Advise on practice/org structure, key offerings, and end-to-end Services methodology/related motions 
• Conduct partner QBRs & health reviews
• Help your partners navigate Workato’s internal process (certifications, co-delivery motions, Product updates, etc):
• Help partners win key deals:
• Work with Partner Sales to guide partners to deliver high-quality & compelling proposals (validate proposals, align with internal teams on co-delivery plans, etc)
• Monitor all projects led by your Partner:
• Support any escalated/Red/Yellow projects, ensure metrics are tracked and reported, etc
• Ensure close alignment between your Partners and the account teams (CSM, Account Executives, Professional Services, etc) 
• Scale & mature their Workato practice (the “Program Perspective”)
• Deliver consistently high-quality outcomes for our joint customers (the “Project Perspective”)
• Act as an internal expert & advocate for your Partners
• Be the go-to person to handle internal questions about your Partners’ delivery capabilities, experience, success stories/case studies, performance/metrics, etc
• Identify & track potential opportunities to bring your Partners into and coordinate with other internal teams to assess fit & handle logistics
• Advocate for what your Partners need from Workato. Balance your advocacy with holding your Partners accountable, while always prioritizing the customer

Secondary responsibilities (~30% of your time)

• Guide internal teams on Partner Success processes & ensure compliance
• Rollout new programs/processes and ensure key audiences are informed
• Support leadership with department building & other activities
• Help define new programs, build processes & assets, track data, etc
• Ensure system compliance for data cleanliness & analysis
• Support other Partners outside your core portfolio
• Ad-hoc support for individual partners and/or programmatic/high-volume support for partners without a dedicated Partner Success Manager
• Build strong relationships with internal teams & leaders
• Partner Sales, Partner Enablement, Sales, Professional Services, Customer Success, etc.
• Stay up to date on Workato Product offerings & positioning
• Attend in-person events as necessary

Skills & Experience Needed

Experience

A Mix of the following experience is required (it is not expected that a candidate will possess all of the following): 

• Deep experience & track record of success in an Enterprise SaaS environment (often 8+ years, though responsibilities & results are more important than years), working in or alongside the following roles:
• Partner Success, Professional Services, Customer Success, Partner/Alliances/Channel Sales and/or supporting Partner functions, Software Sales, or similar roles
• Strong Professional Services experience, including some or all of the following:
• Building/scaling delivery practices (org design/hiring, building offerings with scope/pricing, etc)
• Services GTM experience (managing sales cycles, scoping engagements, delivering proposals including staffing/scope/budget/timeline, writing SOWs/contracts, driving expansions/extensions)
• Project management (ownership of scope/budget/timeline, oversight of delivery teams and SDLC/quality control, escalation management/project recoveries, formal certifications like PMP)
• Experience working with or within Partner organizations in an Enterprise SaaS environment, including some or all of the following:
• Experience managing a portfolio of global or enterprise partners (GSIs, SIs, etc)
• Strong understanding of partner-driven revenue models (sourced vs. influenced)
  Ability to align partner success activities to pipeline, bookings, and expansion
• Experience enforcing certification requirements, co-delivery rules, etc
• Joint Partner + Internal Professional Services co-delivery approaches/engagements
• Technical experience/background:
• iPaaS / Enterprise Orchestration knowledge: enough technical fluency to assess delivery approaches, quality controls, and realistic staffing/timelines for integration/automation projects
• Experience with hands-on software implementation, architecture design, or similar technical roles
• Other experience:
• Consulting: Experience guiding others on best practices to implement your recommendations
• Program design/rollout/change management: Experience building and launching new processes/programs, handling objections, and driving adoption across internal & external teams
• Department contributions: Track record of going above and beyond to contribute to department success & scale (creating repeatable processes, providing creative ideals/solutions, etc)
• Data analysis & usage: Experience collecting data, establishing & tracking metrics, using data to identify insights and translating into action plans

Skills

• Excellent at execution: highly organized without needs others to , enjoys the tactical details/logistics of operations, and always deliver results
• Strong work ethic: always meets deadlines and can be counted on when things get busy
• Attention to detail: obvious whether designing processes, analyzing data, or writing an email
• Communication: very comfortable leading executive-level meetings/presentations, writes and speaks clearly, proactively communicates status & needs
• Relationship Building: creates and maintains close relationships with key individuals
• Learning: able to learn new technologies, open minded and flexible
• Creativity: generates ideas, solves problems, suggests unusual approaches
• Logical Decision Making: understands priorities and makes decisions with the big picture in mind
• Collaboration: a team player that prioritizes results and can influence others without authority to define and drive toward a joint vision
• Comfortable with ambiguity: able to remain effective in new environments without defined playbooks

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Technical Account Manager (TAM), you will deliver strategic technical guidance and executional support to enterprise and strategic clients throughout their journey with Rithum. You will serve as the technical complement to the Client Success Manager (CSM), working in close partnership to align technical solutions to business objectives, ensure seamless channel implementation, and drive long-term success through platform optimization and scalable technical strategies. This role requires strong project management capabilities, deep product knowledge, and the ability to build trust with both client and internal technical stakeholders.

Responsibilities

• Serve as a consistent weekly touchpoint for the client, managing day-to-day business-as-usual (BAU) activities and ensuring timely execution through personal ownership, internal collaboration, and effective use of available resources.
• Develop and oversee channel implementation strategies that align with channel technical requirements and Rithum's platform capabilities.
• Drive tactical execution strategies across the Rithum platform, including operational workflows and commercial levers such as repricing, promotional planning, and algorithmic optimization to enhance visibility and maximize revenue conversion.
• Conduct technical reviews, identifying areas for optimization and offering forward-looking recommendations aligned to client goals.
• Act as a trusted technical advisor, helping clients overcome obstacles and achieve value realization through effective use of Rithum’s solutions.
• Own the resolution of complex technical issues in collaboration with Product, Engineering, and Client Success Enginering teams.
• Bridge communication between client technical teams and Rithum’s internal teams to ensure mutual understanding and streamlined execution.
• Support technical roadmap planning, feature adoption, and product feedback loops with strategic clients.
• Maintain deep knowledge of platform functionality, data flows, and emerging capabilities.

Qualifications 

Minimum Qualifications  

• 2+ years of experience in technical account management, implementation, solutions engineering, or e-commerce within a B2B SaaS environment, or in a marketplace role with a brand or retailer.
• Proven experience supporting enterprise or strategic clients with technical onboarding, platform integration, and ongoing optimization.
• Strong proficiency using Excel
• Strong understanding of channel requirements, data mapping, and feed architecture.
• Demonstrated ability to manage technical projects and communicate effectively with technical and non-technical stakeholders.
• Proficiency in platforms such as Salesforce, JIRA, or similar workflow/project tracking tools.
• Excellent problem-solving skills, with a focus on root cause analysis and resolution.
• Strong verbal and written communication skills.

Preferred Qualifications 

• Bachelor's degree in business, engineering, computer science or related technical field.
• 3+ years in technical account management, solution engineering, or implementation roles.
• eCommerce or product data platform experience.
• Experience working in cross-functional teams and navigating complex stakeholder environments.
• Familiarity with SaaS deployment models and scalable system design.
• Experience working with enterprise or strategic clients in eCommerce or retail technology.

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical, Dental and Psychology benefits 
• Life insurance and disability benefits
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day 
• Voucher program for Transportation, Meals & Childcare 
• Remote Working Stipend: €40/month automatically applied in payroll
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member 

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Technical Account Manager (TAM), you will deliver strategic technical guidance and executional support to enterprise and strategic clients throughout their journey with Rithum. You will serve as the technical complement to the Client Success Manager (CSM), working in close partnership to align technical solutions to business objectives, ensure seamless channel implementation, and drive long-term success through platform optimization and scalable technical strategies. This role requires strong project management capabilities, deep product knowledge, and the ability to build trust with both client and internal technical stakeholders.

Responsibilities

• Serve as a consistent weekly touchpoint for the client, managing day-to-day business-as-usual (BAU) activities and ensuring timely execution through personal ownership, internal collaboration, and effective use of available resources.
• Develop and oversee channel implementation strategies that align with channel technical requirements and Rithum's platform capabilities.
• Drive tactical execution strategies across the Rithum platform, including operational workflows and commercial levers such as repricing, promotional planning, and algorithmic optimization to enhance visibility and maximize revenue conversion.
• Conduct technical reviews, identifying areas for optimization and offering forward-looking recommendations aligned to client goals.
• Act as a trusted technical advisor, helping clients overcome obstacles and achieve value realization through effective use of Rithum’s solutions.
• Own the resolution of complex technical issues in collaboration with Product, Engineering, and Client Success Enginering teams.
• Bridge communication between client technical teams and Rithum’s internal teams to ensure mutual understanding and streamlined execution.
• Support technical roadmap planning, feature adoption, and product feedback loops with strategic clients.
• Maintain deep knowledge of platform functionality, data flows, and emerging capabilities.

Qualifications 

Minimum Qualifications  

• 2+ years of experience in technical account management, implementation, solutions engineering, or e-commerce within a B2B SaaS environment, or in a marketplace role with a brand or retailer.
• Proven experience supporting enterprise or strategic clients with technical onboarding, platform integration, and ongoing optimization.
• Strong proficiency using Excel
• Strong understanding of channel requirements, data mapping, and feed architecture.
• Demonstrated ability to manage technical projects and communicate effectively with technical and non-technical stakeholders.
• Proficiency in platforms such as Salesforce, JIRA, or similar workflow/project tracking tools.
• Excellent problem-solving skills, with a focus on root cause analysis and resolution.
• Strong verbal and written communication skills.

Preferred Qualifications 

• Bachelor's degree in business, engineering, computer science or related technical field.
• 3+ years in technical account management, solution engineering, or implementation roles.
• eCommerce or product data platform experience.
• Experience working in cross-functional teams and navigating complex stakeholder environments.
• Familiarity with SaaS deployment models and scalable system design.
• Experience working with enterprise or strategic clients in eCommerce or retail technology.

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Enhanced Private Medical Insurance and a Health Cash Back Plan
• Life insurance & disability benefits
• Pension plan with 4% Company match
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 2 paid floating holidays (new in 2026!), 10 paid sick days, 2 Wellness days and 1 Paid Volunteer Day
• £45/month Remote work stipend for internet
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career
• Charitable contribution match per team member

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Technical Account Manager (TAM), you will deliver strategic technical guidance and executional support to enterprise and strategic clients throughout their journey with Rithum. You will serve as the technical complement to the Client Success Manager (CSM), working in close partnership to align technical solutions to business objectives, ensure seamless channel implementation, and drive long-term success through platform optimization and scalable technical strategies. This role requires strong project management capabilities, deep product knowledge, and the ability to build trust with both client and internal technical stakeholders.

Responsibilities

• Serve as a consistent weekly touchpoint for the client, managing day-to-day business-as-usual (BAU) activities and ensuring timely execution through personal ownership, internal collaboration, and effective use of available resources.
• Develop and oversee channel implementation strategies that align with channel technical requirements and Rithum's platform capabilities.
• Drive tactical execution strategies across the Rithum platform, including operational workflows and commercial levers such as repricing, promotional planning, and algorithmic optimization to enhance visibility and maximize revenue conversion.
• Conduct technical reviews, identifying areas for optimization and offering forward-looking recommendations aligned to client goals.
• Act as a trusted technical advisor, helping clients overcome obstacles and achieve value realization through effective use of Rithum’s solutions.
• Own the resolution of complex technical issues in collaboration with Product, Engineering, and Client Success Enginering teams.
• Bridge communication between client technical teams and Rithum’s internal teams to ensure mutual understanding and streamlined execution.
• Support technical roadmap planning, feature adoption, and product feedback loops with strategic clients.
• Maintain deep knowledge of platform functionality, data flows, and emerging capabilities.

Qualifications 

Minimum Qualifications  

• 2+ years of experience in technical account management, implementation, solutions engineering, or e-commerce within a B2B SaaS environment, or in a marketplace role with a brand or retailer.
• Proven experience supporting enterprise or strategic clients with technical onboarding, platform integration, and ongoing optimization.
• Strong proficiency using Excel
• Strong understanding of channel requirements, data mapping, and feed architecture.
• Demonstrated ability to manage technical projects and communicate effectively with technical and non-technical stakeholders.
• Proficiency in platforms such as Salesforce, JIRA, or similar workflow/project tracking tools.
• Excellent problem-solving skills, with a focus on root cause analysis and resolution.
• Strong verbal and written communication skills.

Preferred Qualifications 

• Bachelor's degree in business, engineering, computer science or related technical field.
• 3+ years in technical account management, solution engineering, or implementation roles.
• eCommerce or product data platform experience.
• Experience working in cross-functional teams and navigating complex stakeholder environments.
• Familiarity with SaaS deployment models and scalable system design.
• Experience working with enterprise or strategic clients in eCommerce or retail technology.

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Enhanced Private Medical Insurance and a Health Cash Back Plan
• Life insurance & disability benefits
• Pension plan with 4% Company match
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 2 paid floating holidays (new in 2026!), 10 paid sick days, 2 Wellness days and 1 Paid Volunteer Day
• £45/month Remote work stipend for internet
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career
• Charitable contribution match per team member

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Technical Account Manager (TAM), you will deliver strategic technical guidance and executional support to enterprise and strategic clients throughout their journey with Rithum. You will serve as the technical complement to the Client Success Manager (CSM), working in close partnership to align technical solutions to business objectives, ensure seamless channel implementation, and drive long-term success through platform optimization and scalable technical strategies. This role requires strong project management capabilities, deep product knowledge, and the ability to build trust with both client and internal technical stakeholders.

Responsibilities

• Serve as a consistent weekly touchpoint for the client, managing day-to-day business-as-usual (BAU) activities and ensuring timely execution through personal ownership, internal collaboration, and effective use of available resources.
• Develop and oversee channel implementation strategies that align with channel technical requirements and Rithum's platform capabilities.
• Drive tactical execution strategies across the Rithum platform, including operational workflows and commercial levers such as repricing, promotional planning, and algorithmic optimization to enhance visibility and maximize revenue conversion.
• Conduct technical reviews, identifying areas for optimization and offering forward-looking recommendations aligned to client goals.
• Act as a trusted technical advisor, helping clients overcome obstacles and achieve value realization through effective use of Rithum’s solutions.
• Own the resolution of complex technical issues in collaboration with Product, Engineering, and Client Success Enginering teams.
• Bridge communication between client technical teams and Rithum’s internal teams to ensure mutual understanding and streamlined execution.
• Support technical roadmap planning, feature adoption, and product feedback loops with strategic clients.
• Maintain deep knowledge of platform functionality, data flows, and emerging capabilities.

Qualifications 

Minimum Qualifications  

• 2+ years of experience in technical account management, implementation, solutions engineering, or e-commerce within a B2B SaaS environment, or in a marketplace role with a brand or retailer.
• Proven experience supporting enterprise or strategic clients with technical onboarding, platform integration, and ongoing optimization.
• Strong proficiency using Excel
• Strong understanding of channel requirements, data mapping, and feed architecture.
• Demonstrated ability to manage technical projects and communicate effectively with technical and non-technical stakeholders.
• Proficiency in platforms such as Salesforce, JIRA, or similar workflow/project tracking tools.
• Excellent problem-solving skills, with a focus on root cause analysis and resolution.
• Strong verbal and written communication skills.

Preferred Qualifications 

• Bachelor's degree in business, engineering, computer science or related technical field.
• 3+ years in technical account management, solution engineering, or implementation roles.
• eCommerce or product data platform experience.
• Experience working in cross-functional teams and navigating complex stakeholder environments.
• Familiarity with SaaS deployment models and scalable system design.
• Experience working with enterprise or strategic clients in eCommerce or retail technology.

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical, Dental and Psychology benefits 
• Life insurance and disability benefits
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day 
• Voucher program for Transportation, Meals & Childcare 
• Remote Working Stipend: €40/month automatically applied in payroll
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member 

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

ABOUT THE ROLE AND THE TEAM: 

We are a team of 80 Sales Representatives who love sales. We provide extensive training and professional development opportunities for significant career growth. This is not just a sales role—it is a consultative position where you will act as a trusted advisor to vendors. As a leading marketplace in the wedding sector, we are the go-to reference for businesses operating in this industry. This allows us to take a consultative sales approach, not only advising clients with personalized campaigns but also training them in marketing and sales strategies to help them grow their business.

RESPONSIBILITIES: 

• Acquisition of new clients: Acquisition of new clients already present on the platform in a free format, to whom we offer upselling to premium. Proactively identify and pursue new business opportunities through targeted outreach and relationship-building. 
• Management and expansion of the assigned client portfolio
• Training and consulting for clients: Provide guidance and support to clients, helping them understand and leverage products/services to meet their business needs.
• Manage outbound sales activities: Conduct cold calling and prospecting activities to identify and engage new clients, leveraging a comprehensive understanding of the full sales cycle. 
• Manager inbound leads: Reach out to clients interested in learning more about our premium services guiding them through the benefits and opportunities available.
• Full sales cycle knowledge: Navigate the entire sales process from lead generation, qualification to closing.

SUCCESSFUL CANDIDATES HAVE: 

• Minimum 2 years of experience in sales and B2B client management (new business development, client retention, and account management)
• Strong commercial acumen and proven negotiation skills
• Excellent listening and communication abilities
• Highly results-oriented, determined, and team-driven
• A strong passion for sales and a proactive approach to feedback and continuous improvement
• Ability to work in multicultural, structured, and dynamic environments
• Native-level Italian and fluent English proficiency

BENEFITS:

• Hybrid working
• Private health insurance paid by the company
• Access to a laptop and mobile phone as a work tool
• Tax relief options for Ticket Restaurant, Ticket Transportation, and Daycare.
• Development tools: TKWW University and Udemy courses
• TYPS: easy APP to ask for salary advance payments in 48h
• Referral program
• Getting married or having a baby? We have a gift for you!
• On demand mental health assistance

WORK MODEL:

This role is Together@TKWW-eligible and based near one of our office hubs. You’ll be expected to work in the office two days a week as part of our hybrid work model.

#LI-Hybrid  #professional-track

About the Role

Scopely is looking for a Program Specialist, Early Career Programs to support the delivery of early career programs across the EU. Based in Barcelona, you’ll partner closely with our Senior Manager, Global Early Career Programs, to support our early career programs and shape how early talent experiences Scopely. 

This role is well-suited for someone who enjoys bringing structure to complex work and takes pride in executing programs that run smoothly end-to-end. You will support and drive the day-to-day execution of our early career programs in the EU, helping manage a high volume of moving pieces across candidates, hiring teams, participants, and timelines.

At Scopely, we believe in inspiring play every day, not only through our games but through the growth of our people. This role helps bring that to life by creating meaningful, well-executed early career experiences where emerging talent can grow, contribute, and feel a sense of belonging.

Success in this role comes from strong organization, a builder mindset, and the ability to create structure, stay close to the details, and keep stakeholders aligned and informed.  While the role includes elements of campus events and relationship building, the core of the work is onsite program execution, managing participants and stakeholders and ensuring a high-quality experience from recruitment through program completion. 

What You Will Do

• Support and deliver early career programs across the EU, keeping timelines, deliverables, and stakeholders aligned and on track
• Build and maintain trackers, workflows, timelines and tools to support program operations, communications, onboarding, and program milestones
• Manage day-to-day program execution, including onboarding, cohort coordination, programming, and participant support
• Serve as a reliable and responsive point of contact for early-career participants and hiring teams, ensuring clear and consistent communication
• Partner with hiring managers, mentors, and cross-functional teams to support program readiness, alignment, and ongoing coordination
• Spot issues early, flag risks, and help drive solutions to keep things on track
• Coordinate program touchpoints like onboarding sessions, learning events, networking opportunities, and final presentations
• Track program milestones and key metrics, helping monitor progress and support reporting and program improvements
• Partner with the Talent team to support recruiting processes, candidate communications, and hiring outcomes
• Support recruiting handoffs and pre-start program setup in collaboration with Talent and People teams
• Contribute to campus engagement and recruiting efforts across the EU, in alignment with broader early careers strategy
• Support pipeline-building efforts, including sourcing and outreach initiatives

What We’re Looking For

• 1–3+ years of experience in program coordination, early careers, recruiting, HR, or a similar operations-focused role
• Experience supporting internships, graduate programs, or high-volume candidate processes is a plus
• Strong organizational skills with the ability to manage multiple priorities and moving pieces effectively
• Proven ability to build structure and clarity within processes and workflows
• Experience planning and executing in-person and/or virtual events
• Proficiency in Google Workspace, particularly Sheets, with the ability to track and manage data, workflows, and metrics
• Familiarity with Applicant Tracking Systems (Greenhouse is a plus) and virtual event platforms
• Clear and thoughtful communication skills across candidates, hiring teams, and cross-functional partners
• Comfortable working independently while staying aligned with manager direction
• Open to feedback with a strong desire to learn and grow
• Willingness and ability to travel within the EU as needed

Please ensure that the résumé/CV you attach is written in English.

Scopely is looking for a Senior Technical Program Manager to join our Enterprise Technology team in Spain or Portugal on a hybrid basis, working 2-3 days a week from the hub.

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. 

The IT/Ops team keeps everything behind the scenes running smoothly and we make sure all teams are equipped and connected - whether across the office or halfway around the world. AV struggles? Don’t worry, we’ve got this. 

What You Will Do 

This role centers on technical program leadership, with an emphasis on delivering enterprise technology capabilities through a product- and service-oriented mindset. The Sr. TPM is responsible for driving the end-to-end delivery of large-scale programs—spanning discovery, planning, execution, and continuous improvement while ensuring alignment with enterprise architecture, platform strategies, and operational excellence standards.

The ideal candidate brings deep experience in technical infrastructure and systems integration, combined with the ability to manage programs as evolving products—focused on usability, scalability, lifecycle management, and long-term business value

You will partner closely with Enterprise Architecture, Cloud Operations, IT Support, Security, and Product & Platform teams to shape and deliver solutions that strengthen Scopely’s global technology ecosystem.

• Lead end-to-end delivery of M&A technology integrations, including systems onboarding, identity and access alignment, data migration, and platform consolidation
• Drive office buildout programs, delivering core IT infrastructure such as network, cabling, AV, and end-user technology to enable day-one operational readiness
• Oversee complex enterprise integration initiatives, ensuring seamless connectivity between acquired entities, partners, and Scopely’s core platforms
• Manage programs across network infrastructure, cloud platforms, endpoint services, and enterprise systems, ensuring scalability, performance, and security
• Coordinate cross-functional teams to deliver standardized, repeatable solutions for integrations and office deployments
• Ensure alignment with enterprise architecture, security policies, and operational standards
• Apply a product mindset to enterprise IT services, focusing on lifecycle management, user experience, and continuous improvement
• Partner with technical and product teams to identify integration opportunities that enhance the scalability, resilience, and reusability of shared platforms
• Facilitate prioritization and trade-off decisions across competing initiatives, balancing technical feasibility, business impact, and alignment with enterprise goals
• Define and evolve repeatable integration and deployment playbooks for M&A and office buildouts
• Partner with product and platform teams to align IT services with broader enterprise roadmaps
• Identify and drive opportunities to leverage AI and automation (including Agentic AI) to improve IT service delivery, integration processes, and operational workflows
• Lead programs that incorporate AI-enabled solutions such as intelligent automation, service copilots, and workflow optimization
• Ensure AI initiatives align with enterprise security, governance, and data privacy standards.
• Partner with senior stakeholders across business and technology teams to align on priorities, timelines, and outcomes
• Drive program governance, including roadmap planning, dependency management, risk mitigation, and executive reporting
• Communicate clearly and consistently with leadership on progress, risks, and value delivery
• Manage program budgets, forecasts, and cost optimization across integrations and infrastructure initiatives
• Oversee vendor selection, onboarding, and performance across network, hardware, and service providers

What We’re Looking For 

• 8+ years of experience in Technical Program or Project Management within enterprise technology environments
• Strong experience managing programs involving infrastructure, cloud platforms, systems integration, and enterprise IT services
• Proven ability to deliver complex, cross-functional initiatives at scale
• Experience working in environments where IT services are developed and managed with a product mindset
• Strong understanding of enterprise technology domains (e.g., cloud infrastructure, networking, identity, security, APIs, and integrations).
• Demonstrated ability to partner with engineering and product teams to define roadmaps, prioritize work, and drive delivery.
• Excellent stakeholder management and communication skills, including executive-level reporting.
• Experience managing budgets, vendors, and external partners
• Strong English language skills are required for this role as we have a highly diverse and global business

Bonus Points 

• Experience in gaming, entertainment, or high-growth technology companies.
• Background in internal platforms, enterprise SaaS, or shared service environments
• Experience with AI/ML-driven solutions, including automation or intelligent systems (e.g., Agentic AI, copilots, workflow automation)
• Familiarity with LLM-based applications or AI service delivery models
• Experience driving process improvements across IT, Security, or Operations functions
• PMP, PgMP, Agile, or Product-related certification.
• Experience working in global, matrixed organizations

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that!   We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

This role will have access to sensitive and/or confidential employee or customer personally identifiable information (PII) and/or Company financial information, and therefore will be subject to background checks upon receiving a conditional offer of employment. 

Scopely is looking for a proactive and strategically minded Global Creator Program Manager to support and evolve our global Stumble Guys Content Creator Program in Barcelona on a Hybrid basis!

This role is responsible for translating strategy into clear plans and activations, managing the global creator calendar, generating insights from performance data, and ensuring alignment across teams. You will work closely with an external execution partner who manages day-to-day engagement and operations, while you focus on program coordination, reporting, and creator relationships.This requires someone who understands how creator ecosystems work and can turn ideas and strategy into structured execution plans.

At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating the mobile games industry, connecting millions of people around the world daily. 

What You’ll Do 

• Translate business and GTM priorities into structured creator initiatives and activation plans.
• Own and manage the Global Creator Activities Calendar, ensuring alignment across teams.
• Propose and develop new ideas to evolve and strengthen the Creator Program.
• Collaborate closely with the external execution partner, providing direction, priorities, and feedback.
• Monitor program performance and prepare weekly and monthly reports.
• Extract insights from performance data and community feedback, turning them into actionable improvements.
• Track and review creator code performance and monetization impact.
• Maintain direct interaction with Content Creators via Discord and calls.
• Support monthly syncs between creators and development teams.
• Act as the main bridge between the Creator Program and Marketing, Live Ops, Development, and Support teams.
• Ensure visibility, coordination, and follow-up across cross-functional initiatives.
• Contribute to the evolution of program structures, tiers, incentives, and participation criteria.

What We’re Looking For 

• Bachelor’s degree in Marketing, Communications, or a related field.
• Experience in gaming or very strong gaming ecosystem knowledge
• 5+ years managing Creator Programs.
• Experience working directly with influencers and streamers.
• Experience owning or helping build a creator programme for a live service game (incentives/ rewards programme, creator onboarding, content calendar, etc.) 
• Proven ability to manage and execute strategy, set clear goals, and oversee campaign operations.
• Strong analytical skills, with the ability to extract insights, identify patterns, and define actionable optimizations from performance data
• Good organizational skills and ability to manage multiple tasks / projects simultaneously.
• Familiarity with analytics platforms, such as Looker, Hootsuite, Level Up, among others.
• Excellent communication skills, both verbal and written, in English.
• Direct experience in gaming or a strong passion for gaming, social gaming communities.
• Community experience, mainly Discord.

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that!   We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

Technical Program Manager & Engineering Operations (Aerospace / Robotics)

At Near Space Labs we design, build and operate a fleet of stratospheric robots to image the Earth. We launch our proprietary, balloon-based imaging robots to heights between 40,000 and 60,000 feet. From this vantage point, we capture petabytes of imagery for a variety of use cases. 

We are seeking a Technical Program Manager to coordinate the lifecycle of new features and upgrades across R&D, Manufacturing, and Fleet Management. Reporting directly to the CTO, you will be responsible for aligning cross-functional requirements, managing critical-path schedules, and ensuring that our technical standards are met from prototype to deployment. We are looking for a systems-thinker who can manage the complexity of deploying new hardware to real-life applications, while fostering a culture of disciplined execution.

Your responsibilities will be

• Create and co-own the project plans and schedule for new features, from inception to deployment in the field.
• Coordinate and trade-off the inputs and needs of the different departments involved in a feature release.
• Coordinate project gates such as acceptance reviews and others.
• Communicate with Flight Operations on the status of feature requests and releases.
• Evolve or streamline the existing processes for hardware development and manufacturing in an aerospace environment, with the ideal balance of agility and rigour.
• Enhance the tooling that supports development processes, configuration management and traceability if needed.
• Lead cross-functional projects with other teams like data engineering, flight operations and product.

Your Skills & Background 

• Experience in project management in engineering environments with real-life tradeoffs.
• 10+ years of experience, of which 2+ in a similar role.
• Hands-on experience with design, manufacturing or test processes in Robotics, Aeronautics, Drones, Auto, IoT, or a similar field containing hardware and embedded software.
• Degree in engineering; aerospace, industrial, mechanical, production, electronics or similar.
• Mission-oriented and focused on accomplishing goals autonomously.
• Willingness to cover different hats  and roles as the company expands.

Location

This is an onsite, full-time role in Barcelona, Spain.

What We Offer

• An exciting startup culture where you will have the opportunity to play a critical role in building and scaling a one-of-a-kind technology and organization.
• You will be part of an enthusiastic, international and motivated team of professionals who are committed to building unique technologies, being rigorous, and finding novel solutions to interesting problems.
• A diverse and inclusive workplace where we welcome people of different backgrounds, experiences and perspectives. 
• A commitment that you will never be bored.

Equal employment opportunity

Near Space Labs is committed to diversity in our organization and building an equitable and inclusive environment for people of all backgrounds and experiences. Near Space Labs provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Location: Come and join us in Barcelona!

We are looking for a talented and motivated Senior Backend Engineer (m/f/d) for our new Driver Onboarding team.

As part of a highly skilled, cross-functional team comprising Fullstack Engineers, Backend Engineers, a Product Manager, a Product Designer, a Data Analyst, and a technical Engineering Manager, you will help shape the future of mobility with FREENOW and assist our drivers in their daily work.

Our team is the cornerstone of the driver experience, with a core focus on streamlining the driver registration flow and ensuring the integrity of our platform through advanced document validation processes. Our mission is to provide a fast, frictionless, and secure onboarding journey for every new driver. We achieve this by:

• Designing and implementing the entire driver registration and onboarding journey, making it simple, intuitive, and fast.
• Developing and maintaining robust, automated document validation systems to ensure compliance and quick approval for drivers.
• Collaborating closely with Operations and other engineering teams to constantly optimize process automation within the document lifecycle.
• Providing self-service tools that empower drivers to efficiently manage their documentation and account details.
• Integrating key insights into internal systems, fostering collaboration across teams to improve the overall driver experience.

As a critical part of our company, this team's work directly impacts thousands of drivers and, ultimately, the experiences of millions of customers. Your contributions in this role will have a tangible and far-reaching effect on the lives of many.

As an engineer on our team, you will tackle the exciting challenges of building a best-in-class driver onboarding platform. This includes designing and building innovative, high-scale solutions for document validation and workflow automation, directly enhancing the start-to-finish experience for our drivers and ensuring the quality and compliance of our fleet. You'll be involved in every stage of product development, from ideation to implementation, ensuring a seamless and impactful experience.

We also value a mindset that challenges the status quo—constantly exploring new technologies and approaches to improve our products and maintain a state-of-the-art codebase. Beyond technical excellence, your contributions will help foster a collaborative and inspiring team culture, making our workplace an enjoyable and fulfilling environment.

YOUR DAILY ADVENTURES WILL INCLUDE:

• Own the Feature, Own the Code – feel responsible for what you create. It all starts with bringing in your feature ideas, goes over development, testing and ends in deploying your code and monitoring it.
• Design and develop systems based on product requirements or refactorings.
• Maintain and improve the existing systems by finding bottlenecks and performance issues and improving resource usage (DB access, cache, messaging, etc.).
• Collaborate with your team members in an Agile environment, contribute to and live our agile ceremonies.
• You care about teamwork: Be accountable for all topics above, but work together with the team on them.
• Stay on top of the latest technology trends and bring best practices to our daily work.

Our Techstack: Kotlin | Java | AWS | Docker | Git | Kafka | ElasticSearch & more

TO BE SUCCESSFUL IN THIS ROLE:

• Passionate about Kotlin or Java.
• Experience with the quirks of Spring Boot or similar frameworks, automated tests and CI/CD tools.
• Familiarity with monitoring tools (i.e., Grafana, Datadog, Kibana etc.).
• Knowledge of microservices architecture.
• Keen about principles and practices of scalable web applications, such as RESTful API’s, dealing with transactions, and resiliency.
• Familiar with messaging by using Kafka or RabbitMQ.
• High level of creativity; there’s all the freedom to think outside the box.
• Be communicative, proactive, and always collaborative.
• Excellent written and verbal communication skills in English.

Nice to have: 

• Experience working with AWS or similar cloud service providers.
• Familiar with Agile methodologies such as Scrum or Kanban.
• Experience with document automation validation.
• Experience working with Large Language Models (LLMs) and AI-driven products.
• Experience in Python, particularly for data processing or AI integration tasks.

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

FREE NOW is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work.

SEE WHAT OUR AWESOME COLLEAGUES SAY ABOUT US:

ABOUT US:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?