About the Role

We’re hiring a Manager, Product Design to lead the design strategy and execution of Stitch Fix’s core experience, spanning how clients discover, request, receive, and engage with their Fixes, and how stylists deliver personalized styling at scale.

This role reports to the Head of Product Design and sits at the center of the business, with end-to-end ownership across both client and stylist journeys. You’ll define how these experiences evolve together, setting a clear product vision and driving alignment across cross-functional partners.
You’ll guide the work and raise the bar for craft and product thinking, while actively contributing to how key problems are framed and solved. A key part of this role is advancing how we use AI to enhance both sides of the experience. This includes integrating capabilities like Vision AI (our generative style visualization capability) into core journeys, while also enabling stylists with better tools.

You’ll partner closely with Product, Engineering, Algorithms, Merchandising, and Strategy to identify opportunities, prioritize investments, and bring cohesive, high-impact experiences to market. This role requires someone who can operate across strategy and execution, leading through others while also shaping critical work directly.

You're excited about this opportunity because you will…

• Shape the end-to-end experience: Define and drive design strategy across the full client journey, as well as the systems that support stylists
• Advance AI-powered experiences: Integrate AI into core journeys to enable more visual, personalized, and interactive experiences.
• Drive product evolution: Identify and deliver high-impact opportunities that move the experience forward, balancing foundational improvements with new ideas and approaches
• Lead and develop the team: Manage and coach designers, setting a high bar for craft, product thinking, and execution
• Influence cross-functional direction: Shape priorities, align roadmaps, and drive execution in close partnership with cross-functional leaders
   

We’re excited about you because…

• You have 8–12+ years designing consumer products, with 2–4+ years leading teams
• You have extensive experience owning complex, end-to-end product areas in consumer or marketplace environments
• You possess strong product thinking paired with excellent design craft
• You have the ability to define direction in ambiguous, high-impact problem spaces
• You have experience guiding teams while actively shaping work and outcomes
• You are a strong communicator with the ability to influence across teams and levels
• You have experience applying AI, ML and personalization to product experiences

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. 
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do. 
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

As a principal engineer on the Online Systems team, you’ll join a team that powers Pinterest’s most business-critical online systems at massive scale, driving the reliability, efficiency, and evolution behind every core Pinner and Advertiser experience. You'll lead major efforts like multi-region deployment and Kubernetes migration, set the standard for operational excellence, and define the long-term vision for our online serving infrastructure, supporting machine learning and product innovation across the company. This is an opportunity for high-impact technical leadership, broad visibility, and cross-functional influence at the heart of Pinterest’s platform.

What you’ll do: 

• Improve reliability, scalability and infra efficiency for Pinterest’s critical online systems across storage and caching, online service and realtime analytics systems to support continued business growth.
• Lead cross-functional strategic initiatives to modernize Pinterest’s online serving stack through multi-region deployment, Kubernetes migration, and the adoption of cutting-edge technologies and industry best practices.
• Quality champion for online systems and the broad engineering organization, holding a high bar on execution quality and operational excellence.
• Drive the online systems vision and strategy for the next 3 years and beyond, and translate that strategy into cross-functional roadmaps with measurable outcomes.
• Foster a diverse and inclusive engineering culture that makes all feel welcome, and invest in mentorship, critical thinking, and candid feedback to strengthen individual and organizational growth.
  
  

What we’re looking for:

• 12+ years of software engineering experience with deep expertise in distributed systems, especially online serving, storage, and caching systems: hands-on experience building and operating highly available, reliable, production-grade systems at large scale; strong technical judgment in reliability, scalability, performance, and infrastructure efficiency; proficiency in at least one of C++, Java, or Python.
• Proven track record driving large-scale technical impact: experience leading reliability and scalability improvements, cost efficiency initiatives, and modernization efforts across critical production systems; able to define technical strategy, influence architecture decisions, and drive execution through cross-functional collaboration, strong communication, and operational excellence.
• Strong ownership, quality mindset, and thoughtful use of AI: demonstrates high standards for engineering quality, integrity, and accountability for final outcomes; able to use AI to accelerate analysis, debugging, design exploration, or operational workflows while applying critical thinking, validating correctness, and maintaining sound technical judgment rather than outsourcing ownership to tools.
• Exceptional collaboration skills with cross-functional partners, with the ability to navigate ambiguity, make tradeoffs, and keep stakeholders aligned on priorities and progress.
• Bachelor’s degree in Computer Science, a related technical field, or equivalent experience.
  
  

Relocation Statement: 

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement: 

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
• This role will need to be in the office for in-person collaboration 1-2 times per quarter and therefore needs to be in a commutable distance from one of the following offices: PA or SF offices.

#LI-HYBRID

#LI-CL5

About the role

Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits.

We’re looking for a Backend Software Engineer to design and build the core systems that power Thatch. This includes data models, fund flows, automations, and integrations that make healthcare benefits work reliably at scale. Your work ensures money moves correctly, benefits remain compliant, and complex processes work reliably. This work touches real money and real healthcare decisions. The systems you build must be correct, resilient, and built to scale.

We organize engineering around the people we serve: members, employers, and partners, so teams own end-to-end experiences and ship with speed and accountability.

About the role

At Thatch, weʼre on a mission to build a healthcare system people love. Thatch has found early product-market fit and is scaling rapidly. With strong traction through brokers and payroll partners, the company is now ready to build a modern, unified marketing engine to expand its reach, elevate its brand, and accelerate direct demand.

As our Head of Marketing, youʼll be the steward of our marketing vision and execution. Youʼll lead a growing team of exceptional demand generation experts, brand, content, and product marketing managers. Youʼll partner closely with product and engineering, design, and GTM, and will work directly with the CEO to market a platform that serves employers, employees, brokers, and partners. 

We believe great products start with care: care for the user, care for the craft, and care for the systems we're building. You'll bring taste, product intuition, and high standards to everything you touch - while helping the entire team do the same. This role is highly cross-functional and strategic, and weʼre looking for someone who thrives in ambiguity, translates complexity into clarity, and pushes the work - and everyone around them - to be better.

Deadline to apply: None. Applications will be reviewed on a rolling basis. 

About the Team

The Discovery team is organized around the north star of building an AI scientist — a system capable of solving the long-horizon reasoning challenges and core capabilities needed to push the scientific frontier. The team trains large-scale models, runs complex multi-week experiments, and builds novel products at the intersection of AI and science.

About the Role

As a Technical Program Manager on the Discovery team, you will own the systems and programs that determine how fast our research moves: compute planning, scientific RL environment health, and the vendor pipelines that supply them, with scope to incubate new programs in domains like bio R&D. Strong candidates should have an ML engineering or research background and have grown into program leadership. You'll need real technical depth: the ability to debug data pipelines, read RL transcripts to spot issues, and make allocation and quality decisions in real time when experimental or production runs hit problems. You'll need organizational effectiveness in equal measure: the ability to navigate a fast-growing organization, quickly identify the critical people and teams across research, infrastructure, product, and data operations, and coordinate across them without losing velocity.

Join us in our mission to build AI systems that push the frontiers of science and benefit humanity.

Responsibilities

• Manage Discovery's compute planning across supervised learning (SL), reinforcement learning (RL), and sandboxing workloads, including forecasting, allocation, prioritization, and efficiency improvements. Partner with central compute planning to ensure Discovery's needs are represented and met.
• Monitor the health of scientific RL environments (quality, reward integrity, failure rates) and drive issues to resolution.
• Expedite the external vendor pipeline for RL environments, including quality review, reward design, and production integration.
• Work with research teams across life sciences, STEM, and other scientific domains to translate research goals into roadmaps that advance AI scientist capabilities.
• Establish processes and frameworks that bring structure to an unstructured research setting without slowing researchers down.
• Collaborate with research leads, infrastructure engineers, and data operations to identify blockers, prioritize competing needs, and make technical trade-off decisions.

You May Be a Good Fit If You:

• Have a background in ML engineering, ML research, or STEM R&D before transitioning to technical program management
• Have deep, hands-on experience with ML training pipelines, RLHF systems, and large-scale data infrastructure in production.
• Have a track record of building execution plans and inventing high-leverage processes that reduce operational overhead and let researchers focus on research.
• Are a fast learner who builds deep contextual understanding in unfamiliar technical domains and can contribute meaningfully to discussions with researchers.
• Are resourceful, high-agency, and able to navigate ambiguity and shifting priorities to drive progress in a fast-moving research setting
• Have excellent stakeholder management and communication skills, with the ability to influence senior technical staff through clarity, competence, and consistent delivery.
• Are excited about the potential for AI to accelerate scientific discovery

About the Role

You’ll join the Data Platform team, responsible for building the backend services and “data products” that power how data moves through the company. We create the core platform primitives — high-quality event streams, reliable access layers, and developer-friendly APIs/tools — so teams across the org can self-serve what they need and ship faster. You’ll contribute to backend services that create value from our company data, and help make our data platform more self-serve so product and engineering teams can easily create and operate event-driven architectures, publish/consume streams, define access models, and ship data products end-to-end. You’ll also work on LLM-adjacent services such as prompt categorization/taxonomy, enrichment, and metadata systems that turn raw telemetry into trusted, usable products — with mentorship and support from experienced engineers.

Responsibilities

• Contribute to backend services that enhance the data platform’s capabilities (APIs, control planes, automation, governance).
• Help enable DIY workflows for teams across the company:

• • Define/publish events and schemas
  • Create/consume streams and subscriptions
  • Establish access models (authz, row/field-level controls where applicable)
  • Manage dataset/catalog metadata, lineage, versioning, and retention

• Contribute to end-to-end data products: ingestion → validation/quality → enrichment → serving (APIs/streams) → observability → adoption.
• Work on prompt categorization and enrichment services: taxonomy design, labeling workflows, classifier/rules integration, evaluation, drift/quality monitoring, and safe rollouts.
• Learn to own reliability: SLOs, alerting, performance/cost tuning, incident response, and postmortems.
• Partner cross-functionally with ML/LLM, infra, security, and product teams to define crisp contracts and deliver durable platform primitives.

Requirements

• 0–4 years building production or project-based backend systems (internships, coursework, and personal projects count).
• Solid fundamentals in at least one backend language (e.g., Go, Python, Java, Rust) and some exposure to API design (REST).
• Eagerness to own work end-to-end: design docs, implementation, testing, deployment, and iteration based on real usage.
• Strong engineering fundamentals: clean, maintainable code, thoughtful abstractions, and a desire to build systems that are easy to evolve.
• Basic data modeling and SQL skills, and some familiarity with at least one of:

• • Streaming/eventing (Kafka/PubSub/Kinesis, etc.)
  • Workflow/compute (Airflow/Spark/Flink/Trino, etc.)
  • OLTP/OLAP stores and data lakes (Postgres + warehouse/lake tech)

• AI augmentation curiosity:

• • You’re curious about how engineers use AI/LLMs to build software faster and better (e.g., coding copilots, agentic workflows, retrieval/knowledge grounding), and you’re eager to apply this to your own work.
  • You understand that AI tools can fail or create issues, and you’re thoughtful about when and how to apply them.

Nice to have

• Any exposure to self-serve platforms, developer tooling, or multi-tenant services.
• Coursework or projects involving LLM/AI products: prompt/response telemetry, eval datasets, embeddings/RAG metadata, model/tool traces, privacy-safe logging.
• Passion for good quality code, highly readable, SOLID principles, design patterns, Domain Driven Design.
• Awareness of security and governance basics: least-privilege access, auditability, data retention, PII handling.

About Together AI

Together AI is a research-driven artificial intelligence company. We believe open and transparent AI systems will drive innovation and create the best outcomes for society, and together we are on a mission to significantly lower the cost of modern AI systems by co-designing software, hardware, algorithms, and models. We have contributed to leading open-source research, models, and datasets to advance the frontier of AI, and our team has been behind technological advancement such as FlashAttention, Hyena, FlexGen, and RedPajama. We invite you to join a passionate group of researchers and engineers in our journey in building the next generation AI infrastructure.

Compensation

We offer competitive compensation, startup equity, health insurance and other competitive benefits. The US base salary range for this full-time position is: $120,000 - $170,000 + equity + benefits. Our salary ranges are determined by location, level and role. Individual compensation will be determined by experience, skills, and job-related knowledge.

Equal Opportunity

Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.

Please see our privacy policy at https://www.together.ai/privacy  

About the team 

The Capacity & Efficiency team sits inside Anthropic’s Compute organization and owns the cost, utilization, and attribution story for non-accelerator infrastructure — the network, compute, and storage backbone that moves petabytes between training clusters, inference fleets, and object storage across clouds and regions. The scale is real, the spend is large, and the efficiency levers are still mostly unpulled.

We work alongside the Systems Networking team (who build and operate the fabric) and the Observability team (who own the telemetry platform). This role lives at the intersection: you’ll use deep networking knowledge and rigorous measurement to figure out where and how bandwidth, latency, and dollars are being used, find optimization opportunities and land them.

About the role

We’re looking for a network engineer who thinks in metrics first. You understand spine-leaf fabrics, BGP, SDN overlays, and cloud interconnect products well enough to build them. You will instrument them, model their cost-per-bit, and squeeze out the inefficiency, while ensuring we can move the bits to the right places in the most efficient manner. You’ll own the observability and efficiency surface for Anthropic’s network: from per-flow telemetry on backbone routers, to cost attribution that tells a research team exactly what their checkpoint sync is costing.

This is a hands-on IC role. You’ll write code (Python, Go), build dashboards and model capacity. You’ll also influence architecture: when the data says a traffic pattern is pathological, you’ll be in the room root causing it and fixing it. 

You will be working across three areas: network telemetry, observability and cost modeling and attribution. We expect you to be strong in at least two and willing to grow into the third. If you're a telemetry-first engineer who's never built a chargeback model, or a traffic engineer who hasn't shipped eBPF probes, apply anyway and tell us which axis you want to grow on.

What you’ll do

• Build the network observability stack. Design and deploy telemetry pipelines — sFlow/IPFIX, gNMI streaming, eBPF host probes — that turn packet counters into per-flow, per-tenant, per-workload cost and utilization data. Own the SLIs for backbone and DCN fabric health.

• Hunt for efficiency. Analyze inter-region traffic patterns, identify hot links and stranded capacity, and quantify the dollar impact. Build the models that tell us whether we should buy more capacity, or move the workload.

• Own QoS and traffic engineering. Design and operate traffic classification, marking, and shaping across the backbone. Make sure bulk checkpoint transfers don’t starve latency-sensitive inference, and that we’re not paying premium cross-region rates for traffic that could take the cheap path.

• Drive cost attribution. Tie network spend — egress, interconnect ports, transit, optical leases — back to the teams and workloads that generate it. Make network cost a first-class input to capacity planning and workload placement decisions.

• Influence decisions you don't own. A large fraction of this role is convincing other teams to act on what your data shows: making the case to research that a traffic pattern needs to change, to finance that an interconnect tranche is worth buying, to Systems Networking that a QoS policy needs rewriting. You'll partner closely with Systems Networking on fabric architecture and Observability on telemetry platform integration, but the cost and efficiency wins will come from moving teams that don't report to you.

• Automate. Extend our intent-based network configuration systems and write the tooling that turns your efficiency findings into safe, reviewable, and impactful changes.

You may be a good fit if you

• Have 5+ years operating large-scale production networks — data center fabrics (spine-leaf, Clos), backbone/WAN, or hyperscaler-adjacent environments. 

• Are genuinely fluent across the stack: BGP (including policy and communities), ECMP, VXLAN/EVPN or equivalent overlays, QoS (DSCP, queuing, shaping), and L1/optical basics (DWDM, coherent, LAGs).

• Know at least one major CSP’s networking model deeply — AWS (VPC, TGW, Direct Connect, Gateway Load Balancer) or GCP (Shared VPC, Interconnect, Cloud Router, Network Connectivity Center) — and understand how their overlays interact with physical underlays.

• Have built or operated network telemetry at scale: streaming telemetry (gNMI/OpenConfig), flow export (sFlow, IPFIX, NetFlow), or eBPF-based host-side instrumentation. You can reason about sampling, cardinality, and storage tradeoffs.

• Comfortable writing Python or Go to build tooling, telemetry pipelines, infrastructure-as-code, config management for network devices and automation, that you’ll ship to production.

• Think quantitatively by default. You reach for a notebook or a Grafana query before you reach for an opinion, and you can turn messy counter data into a defensible cost model.

• Communicate crisply. You can explain to a finance partner why a 10% egress reduction matters, and to a network engineer why a specific ECMP imbalance is costing real money.

Strong candidates may also have

• SRE experience for large-scale network infrastructure — designing for reliability, defining SLOs/SLIs for network services, capacity planning with error budgets, and incident response for network-impacting outages at scale.

• Background on a cloud provider's networking team or a cloud networking product team — building or operating the interconnect, backbone, or SDN control plane from the provider side, not just consuming it as a customer.

• Familiarity with AI/ML infrastructure traffic patterns like collective communication (all-reduce, all-gather), checkpoint/weight transfer, inference serving, and how these stress networks differ than traditional workloads in terms of burst behavior, flow synchronization, and bandwidth symmetry.

• Experience with HPC fabrics like InfiniBand, RoCE v2, lossless Ethernet, or custom high-radix topologies and an understanding of how job placement, congestion management, and adaptive routing interact at scale.

• Background in traffic engineering for large backbones and the operational judgment to know when TE is worth the complexity.

• Hands-on time with multi-cloud connectivity: cross-cloud peering, private interconnect products, and the billing models that come with them.

• Experience building cost/chargeback systems for shared infrastructure, or FinOps exposure in a large cloud environment.

Representative projects

• Build a per-flow cost attribution pipeline that traces every byte of cross-region egress back to the team and workload that generated it

• Design QoS policy for the private backbone that prevents bulk checkpoint transfers from starving inference traffic

• Model whether it's cheaper to buy an additional 1.6Tb interconnect tranche or to re-route traffic through existing capacity

• Instrument DCN fabric utilization with streaming telemetry and build the Grafana dashboards that become the team's source of truth for network observability 

Why this role, why now

Anthropic’s network footprint is growing faster than our ability to reason about it. We’re turning up tens of terabits of private backbone capacity, peering across clouds, and moving model weights that keep getting larger. The efficiency opportunities are enormous and largely untouched — this is a chance to build the measurement and optimization layer from the ground up, with real budget impact and direct influence on how Anthropic’s infrastructure scales.

Responsibilities

• Support, administer, maintain IT systems supporting Quality and R&D, including Veeva Vault Quality, Clinical, RIM and Safety systems.
• Lead and oversee the migration of data and processes from legacy systems to Veeva (e.g., ZenQMS to Veeva Vault Quality) to ensure seamless transition, data integrity, and GxP compliance
• Partner with business leaders to understand their requirements and continuously improve user adoption and implement new systems, integrations, and GxP compliance initiatives
• Partner with Quality, Clinical, Regulatory, and Safety leaders to support business needs, implement roadmaps, identify, recommend solutions (e.g., Artificial Intelligence (AI)) to drive business value and accelerate innovation
• Work with Managed Service providers and internal IT teams for supporting and monitoring GxP-regulated systems to ensure high-quality service delivery
• Collaborate with CSV QA and compliance functions to validate and ensure alignment with regulatory requirements (e.g., GxP, HIPAA, GDPR)
• Establish governance, documentation, and change control procedures for GxP systems to ensure sustained compliance and operational excellence.
• Drive continuous improvement across the GxP systems landscape by assessing emerging technologies (e.g., AI) and optimizing workflows that support BridgeBio’s business strategy.

Where You’ll Work

• This is a local role and will require minimum 2 days in our San Francisco office. 

Who You Are

• Bachelor’s degree in information technology, Computer Science, Business Administration, or related field; advanced degree preferred
• 7+ years of progressive IT experience within biotech/pharma, including at least 5 years supporting Veeva Quality systems
• Demonstrated expertise in GxP Quality processes, including document lifecycle management, training assignment and compliance tracking, deviation, CAPA, and change control workflows, and inspection readiness. Ability to partner with Quality stakeholders to design, configure, and continuously improve Veeva Vault QualityDocs,
• QMS, and Training solutions in alignment with regulatory expectations (e.g., FDA, EMA) and company SOPs
• Hands-on experience administering and supporting Veeva Vault Quality systems including RIM, Safety and eTMF is strongly preferred
• Experience applying AI/ML and generative AI solutions within GxP environments to improve Quality operations, including use cases such as intelligent document authoring, metadata extraction, quality event trend analysis, and training effectiveness insights, with a strong focus on validation, auditability, data privacy, and integration with Veeva Vault platforms.
• Skilled in leading cross-functional collaboration across Quality, Clinical, Regulatory, and DSPV teams to ensure system alignment and process harmonization
• Experienced in vendor and Managed Service Provider oversight to ensure reliable, compliant, and high-quality system performance
• Strong communication, leadership, and stakeholder management skills with the ability to translate technical concepts into business outcomes

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Payments Intelligence organization optimizes each of the billions of dollars of transactions processed by Stripe annually on behalf of our users, maximizing successful transactions while minimizing payment costs and fraud. We own products like Radar, Authorization Boost, and Disputes, building fast and scalable services and creating intuitive user experiences. We serve real-time predictions as part of Stripe’s payment infrastructure and architect controls that leverage ML to optimally manage users’ business.

What you’ll do

As a Product Lead on the Payments Intelligence team, you’ll be responsible for scoping, designing, and building intuitive features that help users maximize their revenue while minimizing their cost while shaping our intelligence platform. You will partner with many functions at Stripe, with the opportunity to both work on infrastructure/platform systems, as well as produce direct user-facing business impact.

Day to day you’ll be working closely with a team of engineers and data scientists. You’ll collaborate with peers in Design, Product Marketing, Partnerships and many others to craft the vision for our Payments Intelligence products. 

Responsibilities

• Develop the long-term vision and strategy for our Payments Intelligence products, prioritize accordingly, and create an execution roadmap
• Deeply understand our users’ needs by spending time with developers, sales, and support, and by observing patterns/trends across their feedback, the market, and our data
• Build and launch new capabilities and products that bring significant value to customers
• Set the pace, prioritization and execution for the team
• Work with a wide range of systems, processes and technologies to own and solve technical and product problems
• Collaborate with stakeholders across the organization such as Engineering, Design, Data Science, Marketing, Sales, Account Management, and Operations 
• Build and coach your team on best practices in defining product requirements and how to deliver against those requirements and the overall roadmap 

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements:

• Product Management experience: 10+ years of relevant experience
• 4+ years of experience managing Product Managers
• Strong business acumen: You enjoy digging into the details of how a business works, identifying how to make it better, and building product/technical solutions to do so
• Customer and Partner facing experience: You’re comfortable in front of customers or third-party collaborators, and have experience navigating customer conversations
• Operational savvy: You are strong operationally, capable of designing and driving a cross-functional team and process
• Analytical horsepower: You dig deep into the data, think from user first principles, and deliver the right results
• Crisp communicator: High attention to detail including precise and effective communications, including with external customers/partners
• Results-oriented: You enjoy doing whatever it takes to execute on complex projects 

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Before Stripe, every growing internet platform had a payments team. Today, every growing internet platform has an Identity team. Identity verification has become core economic infrastructure for online businesses — enabling them to digitally verify their users' identities for fraud prevention, regulatory compliance, and trust and safety purposes.

At Stripe, we're building something more ambitious than a verification product. Our vision is to build the world's most trusted store of verified identities — a single, global, reusable, risk-scored representation of every individual who interacts with Stripe and beyond. This Identity Store becomes a platform with compounding network effects: more verifications enrich the store; a richer store produces better fraud signals; better signals mean lower friction for trusted users; lower friction drives more adoption.

Our product today serves millions of verifications per month for customers like OpenAI, Shopify, and WhatNot, and powers identity verification across multiple internal Stripe products including Fraud, Link, Connect, and Crypto. The problems ahead — adversarial AI and deepfake defense, networked identity infrastructure, progressive verification platforms, and low friction KYC APIs — sit at the frontier of what's possible in identity engineering.

What you’ll do

As a Staff Engineer on the Identity team, you will own the technical direction of one of Stripe's most strategically important product areas. This is not a role defined by task execution — it's a role defined by technical judgment, architectural influence, and the ability to turn an ambitious vision into a reliable, scalable system.

Responsibilities

• Own technical strategy — Define the architecture for Identity's core systems (Identity Store, headless verification platform, fraud detection infrastructure), make build-vs-buy-vs-partner decisions, and surface technical risks before they become customer-facing failures
• Lead 0-1 platform development — Architect net-new systems including the Identity Store, Networked Identity platform, and advanced fraud detection pipeline (behavioral biometrics, deepfake discriminators, adversarial training). Drive the evolution from a hosted-UI product to a headless-API and embedded-components platform
• Drive cross-functional alignment — Be the primary technical voice in roadmap and resourcing discussions. Partner with ML, product, legal, and engineering leads across Risk, Fraud, Link, Connect, and Crypto to ensure Identity's abstractions serve the full breadth of Stripe's product surface
• Raise the technical bar — Set engineering standards across ML, backend, mobile, and front-end; lead design reviews; and mentor senior engineers on the judgment needed to operate a high-stakes, externally-facing product
• Operate with ownership — Be accountable for reliability, scalability, and security of the systems you design — including the observability and alerting that catch model drift and fraud pattern shifts before customers do

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 10+ years of software engineering experience, including 5+ years of experience in a strategic technical leadership role.
• Experience leading engineering team(s) working on API design, abstractions, frameworks, or client libraries (e.g. building internal or external developer products). 
• Proven track record of delivering pragmatic solutions that accelerate business growth 
• Ability to adjust conversations from high-level discussions to detailed coding 
• Thrives on a high level of autonomy and responsibility 
• Clear and persuasive writing and in-person communication 
• Strong problem-solving skills, critical thinking, determination, and a growth mindset 
• Ability to work effectively with a diverse group of people, genuinely caring for each other and contributing to high level of psychological safety for all team members and partner
• Has experience in a range of software languages and frameworks. Examples of what we work with include:
• Languages: primarily Ruby and Typescript, but also Python, Scala, Java, Go, and SQL (Spark and Trino dialects)
• Frameworks: React, GraphQL Kafka, Protobuf, Airflow, Bazel, Temporal, 
• Others: Mongo, Splunk, Prometheus

Preferred qualifications

• Experience with identity verification, fraud detection, or trust and safety systems — especially systems with adversarial inputs at scale
• Familiarity with ML systems in production: model serving, training pipelines, observability, drift detection, and the feedback loops that keep models accurate under adversarial conditions
• Experience building platform products with multiple consumer types — internal platform teams and external developers — where API backward compatibility and abstraction quality are first-class concerns
• Prior experience with 0-1 product builds: you've started with a blank page and ended with a production system, and you have clear opinions about what makes that process go well or poorly
• Exposure to the technical stack we work with: primarily Ruby and TypeScript on the backend and web, Python for ML and data pipelines, with infrastructure spanning Kafka, Temporal, Protobuf, React, and distributed data stores
• Experience navigating ambiguity in a fast-moving organization — you can make confident technical decisions with incomplete information and update gracefully when new constraints emerge

Why Stripe Identity

• The market is at an inflection point. The global identity verification market is growing at ~15% CAGR, from $12.5B in 2024 to $21.8B by 2028. Competitors have more features today — but none of them have Stripe's moat: payments signals, fraud network, consumer graph, and KYC data spanning the full financial ecosystem. We're building to win the next decade, not the last one.
• The problems are genuinely hard. Adversarial ML against deepfakes and face swaps. Distributed identity graph architecture with real-time freshness requirements. Progressive verification APIs that minimize friction without sacrificing fraud detection accuracy. These are unsolved problems — not just at Stripe, but in the industry.
• You'll work on systems that matter immediately. The verifications we run protect real users from real fraud. When our recall improves by 10 points, that's millions of dollars in prevented fraud losses for customers who rely on us. When our mobile SDK completion rate rises, thousands more legitimate users successfully onboard each month.
• The team is small enough that your judgment shapes the architecture. This isn't a role where you inherit decisions made five years ago. It's a role where the decisions you make in 2026 are the ones the team will build on through 2029.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Finance & Strategy team is a key thought partner to Stripe’s product leaders. We bring financial rigor, strategic clarity, and analytical depth to the decisions that shape Stripe’s product portfolio and long-term growth strategy.

The Connect & Crypto F&S team sits at the intersection of two dynamic and high growth product areas. Connect is a scaled and complex product that powers Stripe Platform and Marketplace ecosystems. Crypto is a newer product area with rapidly evolving market dynamics focused on stablecoin markets. Together, these products require a finance leader who can operate across different stages of maturity, bring structure to complexity, and drive financial outcomes in an ambiguous environment. 

What you’ll do

We're seeking a seasoned finance leader to lead our Connect and Crypto F&S team. You’ll partner with the heads of product for Connect and Crypto, acting as a trusted financial and strategic advisor. You’ll lead a team that delivers the revenue forecasting, pricing and unit economic analysis, investment frameworks and strategic insights that enable these products to scale. You’ll translate complex financial analysis into clear insights for senior leadership. You’ll build the analytical infrastructure, including leveraging AI and tooling, to ensure this team best-in-class financial insights and analysis.

Responsibilities

• Own revenue forecasting and performance management across Connect and Crypto, including volume trends and unit economics. Develop and maintain integrated financial models that reflect underlying product drivers.
• Establish and maintain key business metrics and KPIs to measure performance of new and existing products. Present performance in business forums, highlighting drivers, risks and actionable insights.
• Drive strategy and decision-making by bringing rigorous financial analysis and product and industry expertise to help product leaders evaluate tradeoffs and shape strategic roadmaps.
• Lead the quarterly forecast and annual strategic financial planning process. Develop long range financial models with scenario analysis and actionable recommendations on growth, monetization and where to prioritize investments.
• Serve as a key contributor to key business reviews and leadership forums, translating complex product economics into clear insights for executive audiences.
• Build, lead and develop a high performing team of finance & strategy partners. Align and scale the team to support product growth.
• Drive process improvement and analytics scalability, partnering cross-functionally to evolve data infrastructure, reporting and analytics. Identify opportunities to leverage AI and automation to enable the team to operate at the leading edge of financial analysis. 

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 12+ years of relevant experience in product finance, strategic finance or FP&A, preferably at a high growth payments, fintech, marketplace/platform, or enterprise SaaS business
• Deep experience in revenue-oriented financial modeling (e.g. pricing analysis, unit economics, volume/take-rate forecasting, deal economics) with the ability to architect complex, integrated models
• A proven track record of partnering with senior product or business leaders, translating complex financial data into clear and compelling narratives, and influencing strategic decisions through financial analysis and insights
• Demonstrated success building and leading high-performing finance teams, including hiring, developing, and retaining top talent
• Comfort operating in ambiguous, fast-moving environments and an ability to create structure and clarity
• Working knowledge of SQL and comfort working with large, complex datasets
• Excellent written and verbal communication skills with experience preparing materials for and presenting to senior leaders

Preferred qualifications

• Experience in or exposure to crypto, stablecoins, digital assets, or blockchain-based financial products
• Experience with marketplace or platform business models and multi-sided network economics
• Experience working closely with different Finance functions (e.g. Accounting, Tax, Treasury, IR)
• Familiarity with leveraging AI/ML tools to enhance and automate financial analysis. Experience working with Python, Anaplan, Tableau, or equivalent tools is a plus
• Experience in a high-growth, rapidly scaling environment

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Stripe Assistant team is transforming how users interact with Stripe by building an intelligent and proactive assistant that not only answers users’ queries but efficiently resolves issues and provides valuable business insights. We leverage LLMs and agentic systems to elevate the user experience across Stripe—from the dashboard to support surfaces—and we enable other teams to build and integrate their AI agents on our platform. We’re evolving from a helpful support tool to a trusted pilot that anticipates, optimizes, and executes on behalf of our users.

What you’ll do

As a Senior Machine Learning Engineer on the Stripe Assistant team, you’ll own the end-to-end ML and agent architecture that makes Stripe Assistant safe, reliable, and deeply useful. You’ll set the strategy for how the Assistant executes high-trust actions, delivers accurate analytical answers across Stripe and the broader web, orchestrates capabilities across many tools and agents, and grounds responses in authoritative Stripe and user data—so users can resolve issues quickly and confidently.

You’ll drive conversation continuity and personalization across surfaces, evolve the Assistant into a proactive partner that anticipates user needs, and deepen its presence in the dashboard to streamline critical workflows. You’ll establish rigorous evaluation and SLOs and deliver step‑change improvements in quality, latency, cost, and availability—paving the way for configurable levels of autonomy and, ultimately, a dependable operating layer over a merchant’s Stripe account.

Responsibilities

Our team operates fluidly and here are some problems you may tackle:

• Establish trustworthy, human-in-the-loop execution for high-trust “write” actions—prioritizing user control, transparency, accountability, and auditability so customers can delegate with confidence.
• Define and evolve the Assistant’s capability and governance model across hundreds of tools and agents, balancing power, permissions, and consistency at scale.
• Raise answer quality and usefulness by grounding in authoritative Stripe knowledge and live user data, building cross-surface memory and personalization, and making the Assistant proactive and present in the dashboard.
• Explore and apply optimal machine learning methods to improve Stripe Assistant’s overall performance, including but not limited to fine-tuning LLMs with RLHF, synthetic data generation, optimizing RAG pipelines via domain‑specific embedding and retriever fine‑tuning, and automatic prompt tuning, etc.
• Make quality and reliability a product: set and meet SLOs, build rigorous evaluation and benchmarking loops, and drive sustained improvements in latency, cost, and availability.
• Lead as a tech lead: mentor and grow engineers, uphold high bars for code quality, security, observability, and operational rigor, and align cross‑functionally to ship safely and fast.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years in AI/ML and backend engineering.
• Applied LLM experience: RAG/embeddings, tool use/function calling, agentic planning/orchestration, fine-tuning, code generation, evaluations, etc.
• Proficient in Python (Ruby is a plus); strong distributed systems fundamentals.
• Experience working closely with product management, design, other engineers, and other cross-functional partners.

Preferred qualifications

• Experience operating ML systems at global scale with stringent SLOs—balancing reliability, latency, and cost—with privacy, security, and compliance by design.
• Experience building products where AI/ML is core; as well as balancing short-term product priorities with long-term AI/ML improvements.
• Track record building ML platforms, especially those that enable multiple teams to collaborate together.
• Strong technical leadership and communication: mentoring and elevating engineers, elevating AI/ML awareness and posture within organizations, setting architectural direction, and driving alignment in ambiguity.

Join us to build a trustworthy, proactive AI operating layer for every Stripe merchant—advancing safety, reliability, and insight at global scale. If you’re ready to help take Stripe Assistant from copilot to full autopilot and shape how businesses connect with Stripe, we’d love to hear from you.

The Team

Our engineering team builds systems that interact with some of the most complex software  ever deployed in production. The team is composed of industry veterans that have built deep learning infrastructure, autonomous drones, ridesharing marketplaces, ad tech and much more. 

We are looking for a client-obsessed AI Solutions Engineer with entrepreneurial tendencies to join the good fight and help build out our Solutions Engineering org. You’ll be the trusted technical advisors for our customers, driving business value, offering advice, and growing accounts. You’ll accomplish this by leading customers to solutions oftentimes by teaching the product to new users or consulting on best practices. You must be ready for technical discussions with data scientists and engineers, then demonstrate the value of Arize in business discussions with directors and executives. The goal is to enable our customers to become successful and enthusiastic about Arize. While we are a remote-first company, the nature of this role requires candidates to be based in the San Francisco Bay area/PST time zone.

What You’ll Do

• Work closely with some of the most sophisticated ML / GenAI teams in the world.
  • You will act as a trusted advisor to our customers, while also building relationships with technical and business stakeholders.
• Advise on GenAI and ML best practices 
• Give ML and LLM product demos to technical and business stakeholders
• Run strategic business reviews for customers in partnership with our sales team
• Interface with our pre-sales engineering team to gather client goals and KPI’s.
• Partner with our product and engineering teams to help drive the product roadmap
• Spearhead new opportunities within existing accounts to help drive expansions.

What We’re Looking For

Note: Even if you do not check every single box, we still encourage you to apply! 

• Previous experience working as a Data Scientist, Machine Learning Engineer, or as an Engineer working with ML models or GenAI applications in production.
• Comfortable working in public Cloud environments (AWS, Azure, GCP)
• Knowledge of machine learning frameworks such as TensorFlow, PyTorch or Scikit-learn
• Knowledge of LLM / Agentic frameworks such as Llamaindex, LangGraph, and DSPy
• Understanding of ML/DS concepts, model evaluation strategies and lifecycle (feature generation, model training, model deployment, batch and real time scoring via REST APIs) and engineering considerations
• Understanding of GenAI concepts and application evaluation + development lifecycle  
• Proficiency in a programming language (Python, JS/TS, Java, Go, etc)
• Strong Communication Skills - Ability to simplify complex, technical concepts.
• A quick and self learner - undaunted by technical complexity of production ML deployments and welcome the challenge to learn about them and develop your own POV.

Bonus Points, But Not Required

• Previous engineering experience in:
  • Data Science
  • MLOps
  • ML Frameworks
  • LLM / Agentic frameworks
• Customer facing experience strongly preferred such as Solutions Architect, Implementation Specialist, Sales Engineer, Customer Success Engineer, Consultant, or Professional Service roles
• Prior experience working with applications deployed with Kubernetes
• Prior experience demoing technical products to both business and technical audiences

The estimated annual salary and variable compensation for this role is between $125,000 - $175,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.

While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.

The mission of our Solution Engineering team at Gong is to serve as trusted partners, advising on complex workflows and guiding customers toward an AI-first approach to their go-to-market strategy, ultimately helping them achieve their desired business outcomes.

As a Lead Solution Engineer on the team, you will be instrumental in creating raving fans among our prospects and customers. Your focus will be on helping them understand how our platform can drive their strategic business initiatives across the organization. 

RESPONSIBILITIES

• Work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor.
• Thoroughly understand all aspects of the Gong platform in order to explain and demo the technology to all types of users.
• Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology, including business value quantification.
• Assist prospects and customers with business assessments (POCs, Pilots).
• Craft content to show customers how to leverage Gong for specific use cases.
• Execute the build and delivery of outcome-based demos and solution architecture diagrams for customers that have highly complex use cases.
• Solution complex business and technical requirements and explain them in simple terms.
• Assist with RFPs and questionnaires in the context of sales cycles.
• Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line.
• Partner with and support Marketing on demand gen activities (webinars, conferences, events).
• Contribute reusable assets to the Sales Engineering team and the company at-large.
• Collaborate closely with Product Marketing, Product Management, and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies.

QUALIFICATIONS 

• 8+ years of customer facing experience in a solution engineering role (pre-sales) or a combination of solution engineering and other relevant work experience.
• Experience with sales technology: CRMs, cloud architecture, or telephony / web conference systems.
• Experience with data flows, AI & ML concepts, analytics, APIs, webhooks, or JSON is a plus.
• Understanding of security and privacy pertaining to SaaS systems.
• Understanding of key sales personas and workflows (including forecasting and prospecting) within a GTM organization.
• Excellent verbal and written communication skills.
• Strong interpersonal and teamwork skills.
• Able to make the complex sound simple!

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The target OTE for these positions is $205,000-$220,000.

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

About this role

As a Staff Machine Learning Platform Engineer, you will help design, improve, and operate a scalable ML platform to accelerate model training, deployment, and governance. You are the technical bridge between data science and production engineering.  You’ll be joining a small but deeply critical team that scales Faire’s ability to support tens of thousands of local businesses in a constantly narrowing retail landscape.

What You Will Do

• Design and operate ML infrastructure, including workspaces, clusters, jobs, and workflows
• Productionize ML workloads using Spark, Delta Lake, MLflow, and Databricks Workflows
• Teach data scientists how to utilize our ML platform to advance development from notebook to production for our most critical models
• Implement Unity Catalog for data governance, lineage, access control, and secure multi-tenant usage
• Build CI/CD pipelines for ML using Terraform and Git-based workflows (e.g., GitHub Actions)
• Optimize performance, reliability, and cost across training and inference workloads
• Configure Identity and Access Management (IAM) and Role Based Authentication Controls (RBAC) for sensitive data sets
• Establish observability for data quality, model performance, and platform health
• Build and maintain ML Platform technical documentation

What it takes

• 8+ years of experience building production ML or data platforms
• A degree (preferably graduate level) in Computer Science, Engineering, Statistics, or a related technical field
• Strong hands-on expertise with Databricks, Spark, Delta Lake, and MLflow.
• Proficiency in Python, SQL, and distributed systems concepts
• Experience with cloud platforms and infrastructure-as-code
• Solid understanding of MLOps best practices: CI/CD, monitoring, reproducibility, and security
• Experience supporting multiple ML teams in a shared platform environment
• Are an active owner of orphaned problems and are willing to assimilate whatever knowledge you’re missing to get the job done

Tech Stack

Faire uses a modern cloud based tech stack.  For this role, you’ll want to be proficient with the following:

Salary Range

Canada: the pay range for this role is $216,000 to $297,000 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

Faire uses Artificial Intelligence (AI) to screen and select applicants for this position.

This job posting is for an existing vacancy.

About the Role

The Cloud Inference team scales and optimizes Claude to serve the massive audiences of developers and enterprise companies across AWS, GCP, Azure, and future cloud service providers (CSPs). We own the end-to-end product of Claude on each cloud platform, from API integration and intelligent request routing to inference execution, capacity management, and day-to-day operations.

Within Cloud Inference, the model & inference launch team owns the validation pipeline for our inference server and load balancer on these platforms. We're responsible for every inference change — model launches, performance improvements, safeguard integrations — landing on cloud platforms with correctness, performance, and reliability intact.

This is high-leverage infrastructure work: validation has to be fast and cheap enough to run on the same accelerators that serve customers, trustworthy enough to replace manual checks, and consistent enough that a change working on Anthropic first-party means it works everywhere. This directly determines how fast frontier models and features ship to every cloud platform, and how quickly performance wins reach production — reclaiming capacity at a time when compute is our scarcest resource.

What You'll Do

• Be on the critical path for frontier model launches, bringing up inference for new model architectures and shipping them to cloud platforms in lockstep with our first-party platform
• Work with the core inference team to bring new inference features (e.g. structured sampling, prompt caching, and more) to cloud platforms, owning the platform-specific integration that gets them to production
• Identify and dive deep on the gaps that make inference behave differently across first-party and CSPs — config drift, observability, deployment patterns, hard cross-platform bugs — and fix them at the source rather than building platform-specific workarounds
• Design, build, and own the CI/CD infrastructure for the inference server and load balancer across cloud platforms, with shadow traffic, performance baselines (throughput and latency), and correctness checks that catch regressions before production
• Drive down merge-to-production cycle time by making validation faster, more parallel, and cost-effective enough to run on the same constrained accelerator pool that serves customers, without trading away reliability 
• Analyze observability data across providers to identify performance bottlenecks, cost anomalies, and regressions, and drive remediation based on real-world production workloads

You May Be a Good Fit If You:

• Have a strong interest in LLM serving; prior inference or ML experience is not required 
• Have significant software engineering experience, with a strong background in high-performance, large-scale distributed systems serving millions of users
• Have a track record of building automation or test infrastructure that measurably improved release velocity or reliability
• Have experience building or operating services on at least one major cloud platform (AWS, GCP, or Azure), with exposure to Kubernetes, Infrastructure as Code, or container orchestration
• Thrive in cross-functional collaboration with both internal teams and external partners
• Are a fast learner who can quickly ramp up on new technologies, hardware platforms, and provider ecosystems
• Are highly autonomous and take ownership of problems end-to-end, including work that falls outside your job description

Strong Candidates May Also Have Experience With:

• LLM inference optimization, batching, and caching strategies
• Capacity-constrained scheduling or shared-resource test infrastructure
• Solid understanding of multi-region deployments, request routing, load balancing, global traffic management
• Working with CSP partner teams to scale infrastructure across multiple platforms, navigating differences in networking, security, privacy, and managed service
• Proficiency in Python or Rust

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

Brex’s Governance, Risk, and Compliance function is at an exciting and pivotal point in our maturity journey and we’re seeking a team member who can seamlessly bridge compliance expertise with technical execution. As a Senior GRC Engineer, you will drive critical GRC processes that mitigate risk, keep us compliant, and build trust with our customers and partners. You'll evolve the technical foundation of our Trust program by automating security controls, building integrations between security tools and GRC platforms, and creating scalable processes that enable Brex to maintain compliance efficiently as we expand into new markets. You'll work at the intersection of security, engineering, and compliance — translating regulatory requirements into technical solutions and building automation that eliminates manual toil.

You'll leverage your deep understanding of SOC 2, PCI DSS, ISO 27001, AI governance frameworks, and others to both design controls for emerging compliance requirements and mature existing programs through automation and continuous monitoring. You’ll support Trust Assurance, Third Party Risk Management, and other Security Risk Management initiatives. Working with our Engineering, Infrastructure, and Product teams, you'll translate compliance frameworks into technical controls and build automated systems that help us achieve world-class security as Brex expands.

Your contributions will directly accelerate Brex's maturity. You'll design workflows using Tines, build integrations between security and GRC systems, and create dashboards for security metrics. You'll implement controls across the technology stack, support multiple audits (SOC 2, PCI DSS, SOX/ITGC, FINRA, ISO), and contribute to AI governance framework implementation (ISO 42001, NIST AI RMF, EU AI Act).

You'll have autonomy to build innovative solutions, collaborating cross-functionally to implement controls that enable growth while communicating technical concepts effectively across the organization.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Manage and scale IT infrastructure, services and tooling
• Work with a diverse group of  IT partners to optimize our provided services
• Implement new services in support of Information Technologies vision
• Scale our services by implementing configuration as code via Terraform providers or APIs
• Operationalize and upskill IT and its partners by producing documentation and leading training sessions
• Evangelize best practices both internally and externally facing

Requirements

• 5+ years of experience in GRC, IT Governance, or Security Engineering with a strong track record of automating manual compliance workflows.
• Deep experience with security frameworks such as SOC 2, PCI DSS, ISO 27001, and NIST CSF, specifically within cloud-native environments.
• Technical proficiency in Python (or similar scripting languages) and experience building integrations using APIs to connect security tools with GRC systems. You can read code, design integrations, and understand technical implementations.
• Builder mindset with the ability to design and implement automated control testing, continuous monitoring, and data-driven security metrics. You see manual processes and immediately think about how to automate them.
• Exceptional cross-functional collaboration and communication skills. You can translate complex compliance requirements into technical specifications that engineering teams can actually implement and influence stakeholders across technical and non-technical domains.
• Strong systems thinking. You have the ability to design scalable GRC architectures that grow with the company, rather than just solving for the immediate audit.
• Bias for action. You’re a self-starter who ships solutions quickly and iterates based on feedback. 

Bonus points

• Previous experience in Fintech or banking environments navigating complex regulatory landscapes.
• Hands-on experience with Tines or other SOAR platforms to automate security operations.
• Familiarity with AI/ML governance frameworks (NIST AI RMF, ISO 42001) or securing agentic systems.
• Deep knowledge of Cloud Security (AWS/GCP), infrastructure-as-code (Terraform), or DevSecOps practices.
• Relevant industry certifications such as CISSP, CISA, or CCSP.
• Experience building metrics dashboards for security visualization and reporting.
• Active contributions to the GRC or Security community through open-source projects or public research.

Compensation

The expected salary range for this role is $153,600 - $192,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

Brex’s Governance, Risk, and Compliance function is at an exciting and pivotal point in our maturity journey and we’re seeking a team member who can seamlessly bridge compliance expertise with technical execution. As a Senior GRC Engineer, you will drive critical GRC processes that mitigate risk, keep us compliant, and build trust with our customers and partners. You'll evolve the technical foundation of our Trust program by automating security controls, building integrations between security tools and GRC platforms, and creating scalable processes that enable Brex to maintain compliance efficiently as we expand into new markets. You'll work at the intersection of security, engineering, and compliance — translating regulatory requirements into technical solutions and building automation that eliminates manual toil.

You'll leverage your deep understanding of SOC 2, PCI DSS, ISO 27001, AI governance frameworks, and others to both design controls for emerging compliance requirements and mature existing programs through automation and continuous monitoring. You’ll support Trust Assurance, Third Party Risk Management, and other Security Risk Management initiatives. Working with our Engineering, Infrastructure, and Product teams, you'll translate compliance frameworks into technical controls and build automated systems that help us achieve world-class security as Brex expands.

Your contributions will directly accelerate Brex's maturity. You'll design workflows using Tines, build integrations between security and GRC systems, and create dashboards for security metrics. You'll implement controls across the technology stack, support multiple audits (SOC 2, PCI DSS, SOX/ITGC, FINRA, ISO), and contribute to AI governance framework implementation (ISO 42001, NIST AI RMF, EU AI Act).

You'll have autonomy to build innovative solutions, collaborating cross-functionally to implement controls that enable growth while communicating technical concepts effectively across the organization.

Where you’ll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Manage and scale IT infrastructure, services and tooling
• Work with a diverse group of  IT partners to optimize our provided services
• Implement new services in support of Information Technologies vision
• Scale our services by implementing configuration as code via Terraform providers or APIs
• Operationalize and upskill IT and its partners by producing documentation and leading training sessions
• Evangelize best practices both internally and externally facing

Requirements

• 5+ years of experience in GRC, IT Governance, or Security Engineering with a strong track record of automating manual compliance workflows.
• Deep experience with security frameworks such as SOC 2, PCI DSS, ISO 27001, and NIST CSF, specifically within cloud-native environments.
• Technical proficiency in Python (or similar scripting languages) and experience building integrations using APIs to connect security tools with GRC systems. You can read code, design integrations, and understand technical implementations.
• Builder mindset with the ability to design and implement automated control testing, continuous monitoring, and data-driven security metrics. You see manual processes and immediately think about how to automate them.
• Exceptional cross-functional collaboration and communication skills. You can translate complex compliance requirements into technical specifications that engineering teams can actually implement and influence stakeholders across technical and non-technical domains.
• Strong systems thinking. You have the ability to design scalable GRC architectures that grow with the company, rather than just solving for the immediate audit.
• Bias for action. You’re a self-starter who ships solutions quickly and iterates based on feedback. 

Bonus points

• Previous experience in Fintech or banking environments navigating complex regulatory landscapes.
• Hands-on experience with Tines or other SOAR platforms to automate security operations.
• Familiarity with AI/ML governance frameworks (NIST AI RMF, ISO 42001) or securing agentic systems.
• Deep knowledge of Cloud Security (AWS/GCP), infrastructure-as-code (Terraform), or DevSecOps practices.
• Relevant industry certifications such as CISSP, CISA, or CCSP.
• Experience building metrics dashboards for security visualization and reporting.
• Active contributions to the GRC or Security community through open-source projects or public research.

Compensation

The expected salary range for this role is $153,600 - $192,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

Brex’s Governance, Risk, and Compliance function is at an exciting and pivotal point in our maturity journey and we’re seeking a team member who can seamlessly bridge compliance expertise with technical execution. As a Senior GRC Engineer, you will drive critical GRC processes that mitigate risk, keep us compliant, and build trust with our customers and partners. You'll evolve the technical foundation of our Trust program by automating security controls, building integrations between security tools and GRC platforms, and creating scalable processes that enable Brex to maintain compliance efficiently as we expand into new markets. You'll work at the intersection of security, engineering, and compliance — translating regulatory requirements into technical solutions and building automation that eliminates manual toil.

You'll leverage your deep understanding of SOC 2, PCI DSS, ISO 27001, AI governance frameworks, and others to both design controls for emerging compliance requirements and mature existing programs through automation and continuous monitoring. You’ll support Trust Assurance, Third Party Risk Management, and other Security Risk Management initiatives. Working with our Engineering, Infrastructure, and Product teams, you'll translate compliance frameworks into technical controls and build automated systems that help us achieve world-class security as Brex expands.

Your contributions will directly accelerate Brex's maturity. You'll design workflows using Tines, build integrations between security and GRC systems, and create dashboards for security metrics. You'll implement controls across the technology stack, support multiple audits (SOC 2, PCI DSS, SOX/ITGC, FINRA, ISO), and contribute to AI governance framework implementation (ISO 42001, NIST AI RMF, EU AI Act).

You'll have autonomy to build innovative solutions, collaborating cross-functionally to implement controls that enable growth while communicating technical concepts effectively across the organization.

Where you’ll work

This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Manage and scale IT infrastructure, services and tooling
• Work with a diverse group of  IT partners to optimize our provided services
• Implement new services in support of Information Technologies vision
• Scale our services by implementing configuration as code via Terraform providers or APIs
• Operationalize and upskill IT and its partners by producing documentation and leading training sessions
• Evangelize best practices both internally and externally facing

Requirements

• 5+ years of experience in GRC, IT Governance, or Security Engineering with a strong track record of automating manual compliance workflows.
• Deep experience with security frameworks such as SOC 2, PCI DSS, ISO 27001, and NIST CSF, specifically within cloud-native environments.
• Technical proficiency in Python (or similar scripting languages) and experience building integrations using APIs to connect security tools with GRC systems. You can read code, design integrations, and understand technical implementations.
• Builder mindset with the ability to design and implement automated control testing, continuous monitoring, and data-driven security metrics. You see manual processes and immediately think about how to automate them.
• Exceptional cross-functional collaboration and communication skills. You can translate complex compliance requirements into technical specifications that engineering teams can actually implement and influence stakeholders across technical and non-technical domains.
• Strong systems thinking. You have the ability to design scalable GRC architectures that grow with the company, rather than just solving for the immediate audit.
• Bias for action. You’re a self-starter who ships solutions quickly and iterates based on feedback. 

Bonus points

• Previous experience in Fintech or banking environments navigating complex regulatory landscapes.
• Hands-on experience with Tines or other SOAR platforms to automate security operations.
• Familiarity with AI/ML governance frameworks (NIST AI RMF, ISO 42001) or securing agentic systems.
• Deep knowledge of Cloud Security (AWS/GCP), infrastructure-as-code (Terraform), or DevSecOps practices.
• Relevant industry certifications such as CISSP, CISA, or CCSP.
• Experience building metrics dashboards for security visualization and reporting.
• Active contributions to the GRC or Security community through open-source projects or public research.

Compensation

The expected salary range for this role is $153,600 - $192,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

Brex’s Governance, Risk, and Compliance function is at an exciting and pivotal point in our maturity journey and we’re seeking a team member who can seamlessly bridge compliance expertise with technical execution. As a Senior GRC Engineer, you will drive critical GRC processes that mitigate risk, keep us compliant, and build trust with our customers and partners. You'll evolve the technical foundation of our Trust program by automating security controls, building integrations between security tools and GRC platforms, and creating scalable processes that enable Brex to maintain compliance efficiently as we expand into new markets. You'll work at the intersection of security, engineering, and compliance — translating regulatory requirements into technical solutions and building automation that eliminates manual toil.

You'll leverage your deep understanding of SOC 2, PCI DSS, ISO 27001, AI governance frameworks, and others to both design controls for emerging compliance requirements and mature existing programs through automation and continuous monitoring. You’ll support Trust Assurance, Third Party Risk Management, and other Security Risk Management initiatives. Working with our Engineering, Infrastructure, and Product teams, you'll translate compliance frameworks into technical controls and build automated systems that help us achieve world-class security as Brex expands.

Your contributions will directly accelerate Brex's maturity. You'll design workflows using Tines, build integrations between security and GRC systems, and create dashboards for security metrics. You'll implement controls across the technology stack, support multiple audits (SOC 2, PCI DSS, SOX/ITGC, FINRA, ISO), and contribute to AI governance framework implementation (ISO 42001, NIST AI RMF, EU AI Act).

You'll have autonomy to build innovative solutions, collaborating cross-functionally to implement controls that enable growth while communicating technical concepts effectively across the organization.

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Manage and scale IT infrastructure, services and tooling
• Work with a diverse group of  IT partners to optimize our provided services
• Implement new services in support of Information Technologies vision
• Scale our services by implementing configuration as code via Terraform providers or APIs
• Operationalize and upskill IT and its partners by producing documentation and leading training sessions
• Evangelize best practices both internally and externally facing

Requirements

• 5+ years of experience in GRC, IT Governance, or Security Engineering with a strong track record of automating manual compliance workflows.
• Deep experience with security frameworks such as SOC 2, PCI DSS, ISO 27001, and NIST CSF, specifically within cloud-native environments.
• Technical proficiency in Python (or similar scripting languages) and experience building integrations using APIs to connect security tools with GRC systems. You can read code, design integrations, and understand technical implementations.
• Builder mindset with the ability to design and implement automated control testing, continuous monitoring, and data-driven security metrics. You see manual processes and immediately think about how to automate them.
• Exceptional cross-functional collaboration and communication skills. You can translate complex compliance requirements into technical specifications that engineering teams can actually implement and influence stakeholders across technical and non-technical domains.
• Strong systems thinking. You have the ability to design scalable GRC architectures that grow with the company, rather than just solving for the immediate audit.
• Bias for action. You’re a self-starter who ships solutions quickly and iterates based on feedback. 

Bonus points

• Previous experience in Fintech or banking environments navigating complex regulatory landscapes.
• Hands-on experience with Tines or other SOAR platforms to automate security operations.
• Familiarity with AI/ML governance frameworks (NIST AI RMF, ISO 42001) or securing agentic systems.
• Deep knowledge of Cloud Security (AWS/GCP), infrastructure-as-code (Terraform), or DevSecOps practices.
• Relevant industry certifications such as CISSP, CISA, or CCSP.
• Experience building metrics dashboards for security visualization and reporting.
• Active contributions to the GRC or Security community through open-source projects or public research.

Compensation

The expected salary range for this role is $153,600 - $192,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Asana's Data Science team helps us fulfill our mission by informing strategy, defining success metrics, and identifying new ways to deliver user value. Data scientists are at the crux of deepening our understanding of the customers and driving more business outcomes by leveraging experimentation, causal inference, statistical and machine learning techniques, and data storytelling. As a Data Science Manager, you’ll lead a team of data scientists working across several product teams to drive common goals, such as acquiring new customers. You will partner closely with product, engineering, and design leads to set the strategy and direction for the overall team while mentoring your reports in their technical growth.

This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

• Manage and lead a team of data scientists partnering with Asana’s product teams.
• Partner closely with Product Management, Design, and Engineering leaders to drive high-level strategy.
• Implement team practices that empower cross-functional partners to make data-informed decisions, striking a balance between rigorous quantitative methods and speed.
• Guide data scientists in their technical and professional development through active mentorship.
• Collaborate with recruiting and other data team managers to help grow and scale the organization.
• Make hands-on contributions to the team’s work, including designing experiments, building ML models, and answering key questions with data.

About you

• You have over 5 years of experience in a comparable data science role, with a proven track record of delivering high-impact insights.
• You bring at least 2 years of experience specifically managing a team of data scientists within a product-focused environment.
• You are skilled at working closely with Product, Engineering, and Design leadership to guide product strategy and drive organizational decision-making.
• You have an extensive track record in data-informed decision making, including defining success metrics, conducting observational inference, and leveraging experimentation to inform direction.
• You possess a strong technical background in a quantitative field and are fluent in modern languages for statistics or data processing (e.g., Python, R).
• You are comfortable with ambiguity and enjoy the challenge of balancing rigorous statistical practice with the speed of results.
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
• Experience with Enterprise SaaS products is a strong plus.

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $258,000 - $293,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity and benefits. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

#LI-Hybrid #LI-SA

About the role

We are seeking a Staff Software Engineer to build and operate the safety, oversight, and intervention mechanisms that protect Claude on third-party cloud service provider (CSP) platforms. As the engineer responsible for Safeguards on those surfaces, you will ensure that every request served through our CSP partners is monitored for misuse, enforced against policy, and compliant with the data residency and privacy commitments that enterprise CSP customers expect.

You will sit at the seam between the Safeguards organization and the Cloud Inference team: taking classifiers, detection signals, and enforcement policies developed by Safeguards and making them run reliably inside a CSP partner’s infrastructure at serving-path latency and scale. You will own the architecture that lets our safeguards operate within those constraints without gaps. You will build, deploy and operate the multi-layered defenses that catch unwanted model behavior in real time, the telemetry pipelines that give us situational awareness over CSP traffic, and the enforcement hooks that let us act quickly when something goes wrong. Your work will directly determine whether Anthropic can ship frontier models on CSP platforms at the same safety bar we hold ourselves to on our first-party API.

Responsibilities:

• Build, deploy and operate real-time safeguards infrastructure—classifiers, rate limits, enforcement actions, and intervention hooks—embedded directly in the third-party CSP inference serving path
• Design and maintain the data residency and privacy architecture for safeguards signals on CSP platforms, ensuring we can detect abuse and monitor model behavior while honoring regionalization boundaries and enterprise contractual commitments
• Develop telemetry, logging, and evaluation pipelines that give Safeguards, Policy, and T&S operational teams situational awareness over CSP traffic and close the visibility gap between third-party and first-party serving
• Dive into the CSP serving stack to identify the lowest-impact points to gather signals or introduce interventions without degrading latency, stability, or overall architecture
• Hold a high operational bar: own on-call, drive root-cause analyses and postmortems for safeguards incidents on CSP platforms, and build systems that reduce the human intervention required to keep Claude safe
• Work closely with Safeguards research, Policy & Enforcement, the Cloud Inference team, and CSP partner contacts to turn detection research and policy decisions into production enforcement that works inside a partner’s cloud.

You may be a good fit if you:

• Have a Bachelor’s degree in Computer Science, Software Engineering, or comparable experience
• Have 7+ years of experience in high-scale, high-reliability software development, ideally with exposure to trust & safety, anti-abuse, fraud, or integrity systems
• Are proficient in Python and comfortable working across the stack—from request-path services to data pipelines to internal tooling
• Think adversarially: you can see a system from a bad actor’s perspective, anticipate how they will respond to countermeasures, and design defenses in depth rather than single points of enforcement
• Have experience scaling infrastructure to accommodate rapid traffic growth while keeping latency and reliability within tight budgets
• Are deeply interested in the potential transformative effects of advanced AI systems and are committed to ensuring their safe development
• Have strong communication skills and can explain complex technical and risk tradeoffs to non-technical stakeholders across Policy, Legal, and partner organizations
• Enjoy working in a fast-paced, early environment; comfortable with adapting priorities as driven by the rapidly evolving AI space

Strong candidates may also have experience with:

• Building trust and safety, anti-spam, fraud, or abuse detection and mitigation mechanisms for AI/ML systems, or the infrastructure to support these systems at scale
• Machine learning serving infrastructure (GPUs/TPUs, inference servers, load balancing) and the operational realities of running models in production
• Major cloud platform internals—IAM, Network/service perimeter controls, regional resource constraints, cloud-native logging/monitoring—or experience shipping software that runs inside a partner’s cloud rather than your own
• Data residency, privacy engineering, or compliance-constrained architectures, particularly where telemetry has to stay within regional or contractual boundaries
• Working closely with operational and human-review teams to build custom internal tooling, admin UX, and alerting
• Adversarial mindset: has shipped defenses against motivated attackers before, knows what it feels like when they adapt, and can sprint to close a gap before it becomes an incident
• Comfortable operating at the intersection of platform/infra engineering and trust & safety—neither a pure infra engineer nor a pure T&S engineer, but someone who can credibly do both
• Has shipped software that runs inside someone else’s infrastructure (partner cloud, embedded deployment, or similar) and knows how to get things done when you don’t control the whole stack
• Senior enough to own a cross-team seam independently, drive consensus across orgs, and make latency/safety tradeoff calls without escalation
• TypeScript or Rust, and agentic coding tools such as Claude Code

Our Internal Data team powers decisions and applications across MongoDB, supporting teams in Go-to-Market (GTM), Product and Technology, Finance, and HR. As MongoDB scales, we are making a significant investment in becoming a truly Data-Driven Enterprise — one built on trusted, governed golden data assets, world-class self-serve capabilities, and AI-ready data infrastructure. This is a rare opportunity to lead a high-visibility, company-defining initiative that will transform how MongoDB teams access, trust, and act on data.

This role can be based in one of our major U.S. offices (New York City, Austin, Palo Alto, or San Francisco) under our hybrid working model, or remotely within the United States.

As Senior Director of Data Product Management, you will own the vision, strategy, and execution of MongoDB's internal data product portfolio, with an initial focus on Go-to-Market (GTM) functions including Sales, Marketing, and Customer Success. You will lead and grow a team of four Product Managers, partnering deeply with Data Pipeline, Platform Engineering, Data Architecture, and Data Governance teams to deliver the data products MongoDB teams rely on every day. These products span data pipelines, canonical datasets, dashboards, APIs, ML models, and self-serve frameworks that power analytics, AI, and business decision-making at scale.

This role is ideal for a seasoned data product leader who brings both strategic vision and operational depth — someone who can engage credibly with C-suite stakeholders, inspire a high-performing team, and drive a complex, multi-workstream enterprise initiative from vision to measurable impact.

Responsibilities

• Own and communicate a compelling, multi-year product vision and strategy for MongoDB's internal data products, anchored in the goal of building a Data-Driven Enterprise with trusted golden data and strong self-serve capabilities
• Serve as a thought partner and key point of contact for C-suite and executive stakeholders, translating enterprise data strategy into a clear, prioritized product roadmap
• Lead, mentor, and grow a team of Product Managers, fostering a high-performance culture of ownership, curiosity, and impact
• Champion the development of canonical, single-source-of-truth golden data assets that serve as the single source of truth for Customer, Product, People and Finance data, breaking down siloes and cultivating a common language across metrics business-wide
• Drive the build-out of self-serve data capabilities that empower business users to access, explore, and act on trusted data with minimal friction
• Partner with leadership across the company to identify and prioritize the highest-value opportunities where data products can improve decision-making, automate workflows, and accelerate growth
• Work across Data Engineering, Architecture, Platform, and Governance teams within IT as well as our key partners in Analytics & Data Science to ensure data products are scalable, reliable, and aligned with enterprise data standards
• Define and own success metrics for the data product portfolio, using data to demonstrate business impact and continuously raise the bar
• Establish and evolve product development practices across the team, including roadmap planning, backlog management, agile delivery, and cross-functional coordination
• Drive organization-wide adoption of data products through effective storytelling, clear documentation, enablement programs, and change management

Requirements

• 10+ years of product management experience, with at least 3–5 years in a senior leadership role managing product managers and delivering data products or data platforms at scale
• Demonstrated experience leading large, strategic, enterprise-wide data democratization initiatives with executive visibility and cross-functional complexity
• Deep understanding of modern data ecosystems, including data pipelines, lakehouse and medallion architectures, analytics platforms, and data governance frameworks
• Exceptional communication and executive presence, with the ability to translate complex technical strategies into compelling narratives for C-suite audiences
• Proven ability to define and execute a vision for trusted, governed data assets and scalable self-serve data capabilities
• Experience building and scaling self-serve analytics and data enablement programs
• Experience partnering with and influencing partner organizations across the company at the leadership level
• Strong people leadership skills, with a track record of developing and retaining high-performing product talent
• Ability to operate effectively in fast-paced, ambiguous environments, balancing long-term strategic thinking with near-term execution

Nice to Have

• Background in analytics, data science, or data engineering
• Familiarity with metadata management, data discoverability, or data catalog tooling
• Exposure to AI/ML product development in the context of enterprise data platforms

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273386452

About Arize AI

AI is moving fast — but most teams are still flying blind once their models hit production. Arize builds the infrastructure that changes that: observability, evaluation, and iteration tools that give AI engineers real visibility into what their systems are actually doing.

We’re backed by $131M in funding — including the largest Series C ever raised in AI observability — with investors like Datadog, PagerDuty, and M12 (Microsoft’s venture fund). Our customers include Uber, Wayfair, and Tripadvisor. And Phoenix, our open-source observability tool, has become the go-to starting point for serious AI engineering teams worldwide.

We’re building the category. Now we need someone to help our customers tell that story.

The Role

Customer marketing at Arize isn’t a relationship management job — it’s a growth function. You’ll work directly with some of the most sophisticated AI engineering teams in the world, turning their wins into content, their voices into pipeline, and their communities into a compounding advantage for Arize.

You’ll sit at the intersection of product, sales, and customer success — owning the programs that help customers get more value from Arize while helping Arize grow through the customers we already have. That means building content, running programs, sourcing speakers, and creating campaigns — all with a technical audience in mind.

This is a high-visibility, high-ownership role on a lean team where what you build actually ships.

What You’ll Do

Customer Content & Storytelling

• Produce high-impact, customer-driven content across formats — video case studies, written success stories, social proof, and customer spotlights.
• Interview customers and translate technical wins into narratives that resonate with AI engineers and executive buyers alike.
• Build a library of proof points that sales, demand gen, and product can pull from.

Customer Reference Program

• Own and scale Arize’s customer reference program end-to-end — identifying advocates, managing relationships, and matching the right reference to the right opportunity.
• Partner with Sales to ensure reference coverage across segments, use cases, and industries.

Events & Speaker Sourcing

• Secure and prepare customer speakers for Arize events, webinars, conferences, and developer workshops.
• Support customer-facing events including meetups, workshops, and roundtables — from logistics to content.

Community & Advisory Programs

• Build and run programs like the Customer Advisory Board and power user groups that create tight feedback loops between customers and our product and GTM teams.
• Partner with Customer Success to amplify educational resources, best practices, and product adoption milestones.

Expansion & Adoption Campaigns

• Develop and execute campaigns that drive product adoption, increase engagement, and create upsell and expansion opportunities.
• Work cross-functionally with CS, Sales, and Product to identify expansion signals and turn them into pipeline.

What We’re Looking For

• 5+ years of experience in customer marketing, product marketing, or a closely related field — ideally at a developer tools, data infrastructure, or AI/ML company.
• Proven ability to identify customer stories and turn them into compelling content — you know how to find the narrative in a technical win.
• Experience running reference or advocacy programs and building scalable processes around them.
• Strong cross-functional collaborator — you’ve worked closely with Sales and Customer Success and understand how to support pipeline goals without losing the customer-first lens.
• Excellent written communication; comfortable writing for technical audiences without losing the thread for business stakeholders.
• Event and program management experience — you can run a webinar, coordinate a roundtable, and manage a speaker from ask to stage.
• Actively using AI in your day-to-day work — not just aware of it. You’re experimenting with AI tools to move faster, think more creatively, and do work that would have taken a team to do solo.

Nice to Have

• Background in or strong familiarity with AI/ML, LLMs, or data infrastructure.
• Experience with developer communities or open-source ecosystems.
• Familiarity with tools like Salesforce, HubSpot, or similar CRM/marketing automation platforms.
• Previous experience building CAB programs or structured executive engagement programs.

Why Arize

• We’re defining a category — and growing fast in it.
• Your work will have a direct impact on revenue, product, and community.
• You’ll work alongside some of the sharpest minds in AI infrastructure.
• Competitive salary, equity, and benefits.
• Hybrid work out of our San Francisco office.

Salary range $140,000-$175,000 dependent on experience

CircleCI Associate Rotation Program (CARP) — Cohort 2

Ship Smarter. Build Faster. Join the team that makes AI-written code actually work.

AI is writing code. A lot of it. But generating code and shipping reliable software are two very different things, and that gap is exactly where CircleCI lives. We're the CI/CD backbone that ensures AI-generated code gets tested, validated, and deployed safely at scale. If you want to build critical infrastructure at the intersection of AI and DevOps, you've found your people.

What is CARP?

The CircleCI Associate Rotation Program is a 12-month, 2-rotation deep-dive into engineering at a company where AI isn't a buzzword…it's the job! You'll rotate through real teams, own real work, and build real things that engineers at companies like yours use every single day. No coffee runs. No shadowing. Actual building.

You’re not just a builder, you’re an advocate. The future of work includes not just the ability to build alongside AI, but speak to the future among your peers and customers. Your work doesn’t end with your deliverable, it continues with your own feature, data, or product communication and advocacy!

12 months · 2 rotations · 1 career-defining move

Real Work. Real Impact.

Don't take our word for it — here's what Cohort 1 actually shipped:

• GTM & Customer Success: Built an AI enablement framework adopted by our Customer Success org, led cross-functional data alignment sessions at GTM events, and contributed directly to the FY26 account accuracy used by the Sales team.
• Product Engineering: Shipped a customer-facing credit comparison tool — available to users across all plans — that surfaces spending trends across billing periods. Real customers, real usage, from day one.
• Platform Engineering: Defined how CircleCI natively manages iOS code signing certificates, partnering across Engineering, Design, and Product to scope and deliver a foundational capability for mobile CI customers.
• Data & ML Engineering: Built a more reliable AI/ML signal flag that's now driving smarter customer engagement decisions and informing product roadmap prioritization across the org.
• Product Engineering: Shipped production features end-to-end — from implementing nav bar updates to building an entirely new CLI tool (Chunk CLI) that customers use in their workflows today.
• Revenue & Sales Ops: Analyzed historical lost deal data and built an AI-powered pipeline hygiene report that helps sales reps prioritize the deals most likely to convert — from raw data to a tool the Revenue team relies on.

You're the one if...

• You think of AI as a collaborator, not a threat
• You thrive in ambiguity and you see an unclear problem and think "ooh, interesting" not "I'll wait for instructions"
• You move fast, iterate faster, and ask for forgiveness over permission
• You have strong opinions, loosely held and you can defend your ideas in a room full of sharp engineers
• You're a recent grad ready to define what software development looks like in the AI era
• You genuinely love building things and want to see your work used in production, not a slide deck

The Engineering Track

This cohort is built for engineers. You'll rotate across our core technical teams, the folks keeping millions of builds humming and building the AI-native features that are changing how developers work. Here's what your rotation menu looks like:

🏗 Platform Engineering The foundation everything else runs on. You'll work on the systems that handle millions of AI-generated commits at a scale most engineers never get to touch.

• Design and build infrastructure that validates AI-written code at machine speed
• Work on intelligent resource allocation that adapts dynamically to AI workload patterns
• Help make sub-second response times the norm, not the goal
• Debug problems that literally no textbook covers yet

⚙️ Product Engineering Where the user-facing magic gets made. You'll build features that developers interact with every day, powered by AI, designed for speed.

• Build AI-powered features that predict build failures before they blow up
• Create natural language interfaces so developers can configure pipelines through conversation
• Ship seamless integrations with AI coding assistants like Cursor, Copilot, and Claude
• Turn vague product ideas into shipped code fast

📊 Data & ML Engineering Billions of build events. Real-time. You'll build the data systems that surface the insights our customers and product teams can't live without.

• Build pipelines processing billions of AI-generated build events in real time
• Develop ML models that identify patterns in how AI agents write, test, and break code
• Create analytics products that help customers understand their AI-augmented dev velocity
• Turn raw signal into decisions that actually move the needle

We Take AI Fluency Seriously

Not "have you used ChatGPT" seriously. We're talking about engineers who understand AI as a development paradigm, not just a productivity shortcut. Here's what being AI-fluent looks like at CircleCI:

• Use AI tools natively in your workflow — You prompt, iterate, and ship with AI assistance as a default, not an afterthought
• Understand the limitations — You know when AI-generated code needs extra scrutiny and why that matters at scale
• Think about AI as a system actor — You can reason about autonomous agents interacting with DevOps infrastructure
• Stay curious about what's next — The AI landscape changes weekly — you're keeping up, not catching up

What You Get

The Money & Gear

• $105,000 salary
• MacBook Pro + full tech stack access
• Latest AI tool subscriptions, including Cursor, Claude, and whatever comes out next that's worth it
• Health, dental, vision, unlimited PTO, wellness perks

The Growth

• Production AI/ML systems experience (not toy projects, real scale)
• Mentorship from engineers who've been building in this space before it was cool
• A network inside the AI + DevOps ecosystem that will follow you everywhere
• A genuine shot at a full-time role after your rotations wrap up

FAQs

Can I extend my rotation? Yes! During your second rotation, we'll explore whether additional 6-month rotation opportunities make sense for you and the team.

Is there a path to full-time? Absolutely. Based on your contributions and growth, we actively discuss full-time indefinite placement. We want to keep people who want to stay.

Do I have to be in San Francisco? Yes — this is an in-person role. You'll be in our SF headquarters at least Tuesday, Wednesday, and Thursday each week. We believe in the energy of working alongside your team, especially early in your career.

Ready?

By 2030, most code will be AI-generated. The question is who ensures it actually works. That's us. Come build it with us.

Program Dates: August 3, 2026 - July 30, 2027 

Location: San Francisco, CA (in-person; AI still needs humans nearby) 

Application Deadline: June 30, 2026

Field Onboarding Manager

LOCATION: San Francisco onsite 2 days per week.

ABOUT THE POSITION & TEAM

At Okta, the Global Sales Onboarding Team plays a mission-critical role in accelerating new hire ramp time and providing ongoing enablement support, equipping sellers with the skills, knowledge, and confidence to perform at their best in a highly technical environment. 

Our approach to sales enablement is a holistic experience that includes self-guided learning, virtual instructor-led trainings, certifications, in-person learning, and immersive experiences. 

The Field Onboarding Manager, will wear many hats including: strategy, facilitation, content development, coordination, stakeholder management, and measurement of impact. This person will primarily serve our AMER based field audience to drive GTM readiness, through experiences that delight. This person will partner directly with the Enablement Business Partner and sales leaders to identify the needs of the business to best serve our new hires. We’ll teach you the tech; you teach our sellers how to win!

Key Responsibilities:

• Strategic Liaison: Identify ways to drive impact and up level or existing programing, while maintaining tight feedback loops with sales leaders. 
• Program Lead: Manage the end-to-end delivery of the AMER sales onboarding experience.
• Facilitation & Coaching: Conduct high-impact sessions (virtual and in-person) that engage learners, create a safe space for learning, and achieve learning objectives.
• Coordination: Not afraid of a spreadsheet, and super detail oriented to ensure events and complex programs run smoothly.
• Stakeholder Management: Aligns with stakeholders on a predictable ongoing basis to ensure tight feedback loops with sales executives and leaders, and to adjust learning interventions as needed.
• Measurement of Impact: Uses data driven decision making to influence strategy. 
• Cultivate a High-Energy First Impression: Serve as an ambassador for the Okta sales culture, ensuring every new hire feels welcomed, valued, and energized from Day 1.
• Multi-Track Program Support: Demonstrate the agility to support onboarding work streams outside of the core Sales segment.

Experience & Success Characteristics

• Product Knowledge Pro: Deep understanding of complex technical products (or an aptitude to learn quickly).
• Field Enablement Experience: Experience scaling onboarding programs in high-growth environments; practical sales or quota-carrying experience is preferred.
• Operational Guru: Proven ability to manage large-scale programs and logistics while juggling competing priorities.
• Exceptional Facilitator: Comfortable commanding a room to drive behavior change.
• Continuous Improver: Data-driven mindset focused on speeding up productivity.
• Tech-forward mindset: Proficiency in Google Workspace and Slack for seamless team collaboration, and experience leveraging Sales Enablement Platforms 
• Meticulous attention to detail: Proven ability to manage complex project logistics, ensuring high-quality, error-free delivery of onboarding materials and training schedules in a fast-paced environment.
• Highly adaptable with a 'builder' mentality: Comfortable navigating ambiguous environments to create structure, refine processes, and solve problems proactively as business needs evolve.
• Exceptional verbal and written communication skills: Ability to distill complex technical concepts into simple, actionable training and the presence to influence stakeholders at all levels of the organization.
• Team Player: Willing to pick up the slack for teammates when needed, and willing to show up in a collaborative manner.

Requirements

• 3+ years of experience in enablement, onboarding, or SaaS sales.
• Strong knowledge of CIAM and security landscapes, or strong aptitude for learning.
• Bachelor’s degree or equivalent practical experience as a requirement.
• Willingness to travel 10–15% as business needs require.

Okta's Core Leadership Competencies

Managers at Okta are expected to embody the following:

• Builds Effective Teams: Leveraging diverse skills to achieve common goals.
• Demonstrates Self-Awareness (EQ): Using feedback to gain insight into strengths and weaknesses.
• Develops Talent: Supporting career goals alongside organizational needs.
• Drives Results: Consistently achieving outcomes under tough circumstances.
• Strategic Mindset: Translating future possibilities into breakthrough strategies.

#LI-onsite

P19959

About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed.  We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. 

Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

About the Role

As we continue to scale, we’re strengthening our Data Engineering team. The primary focus of this role is to reimagine the data infrastructure to support our AI platform. This transformation will be critical to the success of our future products, and vital in delivering value to our 100,000+ business owners

You must be commutable to our NYC or SF headquarters. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

What You’ll Do:

As an Software Engineer, Data Platform, you'll be both a hands-on technical expert and a strategic leader. You'll drive the design of core data models and pipelines in our Snowflake and Clickhouse lakehouse, setting the standards for quality, reliability, and scalability across the platform.

You'll own end-to-end solutions—from architecture and implementation to operations and optimization—while helping guide the long-term direction of GlossGenius' data ecosystem. You'll collaborate across teams to turn complex business problems into robust data solutions, mentor engineers to help them grow and deliver at a higher level, and help the team evolve toward a fully governed lakehouse with fine-grained access controls and consistent lineage.

• Design and implement core data models and pipelines that power analytics, ML, and product experiences
• Implement modern data lake orchestration patterns, including medallion architectures
• Architect and evolve a scalable, cost-efficient, and reliable lakehouse foundation using Snowflake, Clickhouse, and orchestration tools
• Define best practices and technical standards that improve data quality, governance, and performance across teams
• Mentor engineers and foster a culture of ownership, operational excellence, and continuous learning
• Shape the long-term technical vision and roadmap for GlossGenius' data platform

What We’re Looking For

• 5+ years of experience in data engineering, with a strong background in data architecture, data modeling, and distributed data systems
• Deep expertise in modern lakehouse technologies such as Snowflake and Clickhouse
• Experience implementing modern data orchestration patterns for big data use-cases, including batch and streaming workloads
• Advanced proficiency in SQL and Python or Scala, including performance optimization and large-scale ETL design
• Familiarity with AI/ML workflows and the data infrastructure that supports them, you understand what it takes to move data from raw ingestion to model-ready, and ideally have experience building pipelines that feed or serve ML models in production
• Demonstrated ability to lead technical initiatives, set standards, and influence decisions across teams
• Comfort owning systems end-to-end, including monitoring, reliability, and cost management
• Excellent communication skills with the ability to translate technical trade-offs to both engineers and non-technical stakeholders

The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a West Coast territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

As a Senior Technical Delivery Manager (TDM), you’ll guide client engagements from ideation to deployment for some of the world’s largest enterprises. You’ll be responsible for understanding client needs through data, conversations, and any other means necessary. You’ll work closely with Engineering, Design, and Sales.  You’ll face problems that require a mix of technical knowledge, creativity, critical thinking, and business acumen.

To strengthen our growing delivery team, we are looking for an experienced TDM who is passionate about transforming technology into critical business value. The TDM will partner with and work closely with engineering teams and the client to orchestrate the delivery of our flagship solution. This role will consider applicants from either the Washington DC Metro Area or San Francisco Bay area.

Role Responsibilities - How You Will Make An Impact:

• Orchestrate: Work with clients, the business, and engineers to set strategy and collect and prioritize requirements.  Manage requirements documentation, milestone mapping, prioritization, and communication to facilitate project collaboration.
• Execute: Work with data scientists, machine learning engineers, software engineers, and designers to build products that delight our customers. Proactively identify assumptions, dependencies, issues, risks and drive discussions across the team to develop mitigation plans and implementation paths. Maintain compliance with IT and security policies and procedures.
• Strategize: Think widely about potential applications of machine learning and natural language processing techniques, translating capabilities built for individual clients into new features or customization options for our core products.

Relevant Skills and Experience:

• 5+ years of experience in a professional environment, ideally within a SaaS-based company
• Proven success managing large-scale enterprise data integration projects that are highly technical and cross-functional in nature
• Skilled in gathering and prioritizing requirements, leading scope discussions, and aligning on project priorities
  Comfortable working across internal functions (Engineering, Product, Security, Compliance, Customer Experience, etc.) and with external client stakeholders
• Strong technical understanding with the ability to contribute to system design conversations and drive enterprise data and architecture initiatives
• Experience working with DoD or public sector clients and understanding of relevant processes (e.g., FedStart, ATO)
• Must hold an active Top Secret (TS) security clearance; TS/SCI strongly preferred

Bonus Points:

• Familiarity with machine learning workflows and core data science concepts (e.g., classification vs. regression, feature engineering, model selection and tuning, deployment considerations)
• Understanding of ML algorithms, database structures, or data pipeline development
• Background in coding or working closely with engineering teams

The annual cash compensation range for this position is US$180,000 to US $220,000.  Final compensation will be determined based on experience and skills and may vary from the range.

About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more.

Over 110,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

About the Role

As a Staff Product Designer, you will lead and own design in our Core product area, focused on empowering beauty and wellness businesses to operate and grow with seamless, reliable tools. You’ll own the strategy and execution of key product experiences together with your Product and Engineering counterparts—from scheduling needs and client and team management to payment processing. As AI reshapes how products are built and experienced, you'll play a central role in defining how intelligent features show up for our customers, thoughtfully, usefully, and in a way that feels native to the GlossGenius experience. Our ideal candidate will be able to craft a diverse set of creative solutions to complex product design problems by working with our product team and leadership in Core Product.

You must be commutable to our San Francisco office and will operate in a hybrid environment. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

What You’ll Do

• Own the entire design process, from strategy to execution, of your product area
• Work on the user experience across Core product features within the GlossGenius app
• Own the end-to-end process for solving UX/UI design problems: ideate, conceptualize, test, and refine
• Construct user flows, wireframes, and prototypes that effectively communicate design concepts
• Identify and design AI-powered product experiences that meaningfully reduce friction for small business owners
• Lead user interviews to better understand customer needs to help inform the product design strategy
• Collaborate with cross-functional teams of product managers, software and QA engineers, customer success managers, and marketers to design intuitive and engaging user experiences for GlossGenius' customers
• Deliver products that are recognized as the best in the industry by understanding GlossGenius’s strategic and competitive position
• Take initiative in thinking of new ways our users can interact with GlossGenius

What We’re Looking For 

• 7+ years of experience in a Product Design/UX/UI or related role; prior experience designing booking platforms, scheduling tools, team management, or financial/payment products is a strong plus
• Demonstrated experience with sketching, wireframes, visual design, and prototyping for product experiences
• Experience with advanced prototyping tools (e.g. Principle, Framer, Sketch, Figma, InVision)
• Proven experience leveraging AI tools to shape design strategy and deliver impactful AI-driven experiences
• Passion for empowering small business owners to be successful; possess a high level of empathy for our customers and a strong desire to deeply understand their needs
• Experience navigating ambiguous high-growth, fast-paced product-driven environments

Benefits & Perks

• Flexible PTO
• Competitive health & dental insurance options, with premiums partially covered by GG
• Fertility and adoption benefits via Carrot and Kindbody
• Generous, fully-paid parental leave policy
• 401k benefit - employees are eligible to contribute starting day 1 of employment
• Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
• Pre-tax commuter benefits
• Dependent Care FSA
• Team Bonding: As a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year

The starting base salary for this role in New York is between $215,000-$258,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. 

At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.

The opportunity
Unity is looking for a Senior Machine Learning Infrastructure Engineer to join our Vector Ads team, where we build the real-time systems that power Unity's global advertising platform. This is a high-scale, low-latency environment — processing billions of requests daily to deliver fast, relevant ads to players around the world.

You'll build and operate the infrastructure that brings ML models from training into production, ensuring our ranking, bidding, and targeting systems run reliably at scale. This is a great opportunity for an engineer who's excited to work at the intersection of ML systems and distributed infrastructure, collaborate across teams, and have direct impact on how machine learning shapes the player and advertiser experience.

What you'll be doing

• Design, build, and maintain the infrastructure that serves ML models in real-time across Unity's ads ecosystem
• Build and operate scalable model serving pipelines — owning latency, throughput, and reliability in a high-QPS production environment
• Partner with ML engineers to productionize models, manage model deployments, and improve iteration speed
• Improve observability, performance, and cost-efficiency of ML serving infrastructure
• Contribute to architectural decisions around feature serving, model versioning, and inference optimization

What we're looking for

• Experience building and operating ML infrastructure or model serving systems in production
• Proficiency in Golang or Python, with strong systems engineering fundamentals
• Hands-on experience with Kubernetes and container orchestration at scale
• Familiarity with ML serving frameworks such as Ray Serve, Triton, TorchServe, or similar
• Understanding of distributed systems, API design, and system reliability
• Strong collaboration and communication skills in a remote-first environment

You might also have

• Experience with feature stores, feature pipelines, or online/offline feature serving
• Background in ad tech, real-time bidding, or programmatic advertising systems
• Familiarity with infrastructure-as-code such as Terraform
• Experience with observability tooling — Prometheus, Grafana, OpenTelemetry
• Background with real-time data pipelines, caching layers, or low-latency serving systems

Additional information

• Relocation support is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy and Applicant Privacy Policy. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#SEN #LI-ED1

The Customer Problem

When you open Spotify, the homepage is different for every user. When you browse Nike's site, products are ranked by what Nike thinks you'll buy. When you log into Chase, offers are tailored to your spending. This is web and mobile personalization: deciding in real time what each customer sees inside your product. It directly moves conversion, retention, and revenue at the point where customers are already engaged.

Almost nobody does it well outside of companies that build it from scratch. A single experiment (testing whether high-spend users convert better seeing a loyalty upsell on the account page) requires an analyst to build the segment, a PM to write targeting rules, a designer to create variants, an engineer to instrument the test, and someone to monitor results. Most teams run 5–10 per quarter and end up with a handful of static rules covering a fraction of their users.

The tools that exist (Optimizely, Adobe Target) handle infrastructure but don't solve the coordination problem. Every experiment, audience, and piece of content still requires manual configuration. They also force companies to duplicate customer data into a proprietary store, adding months of implementation and permanent vendor lock-in.

Why Agents are the Solution

The shift from "AI assists a step" to "AI owns a workflow" is already happening in software engineering. Personalization is ready for the same shift.

Today: A growth team testing whether high-intent visitors convert better with a comparison page spends 2–4 weeks coordinating across tools and people. They run maybe 8 experiments that quarter.

With agents: The growth lead describes the goal. An agent identifies the audience from existing customer data, generates variants informed by past performance, configures the experiment with holdout groups, launches it, monitors significance, and reallocates traffic. The human reviews before launch. Calendar time: hours. The same team runs 50+ experiments per quarter because the coordination cost drops to nearly zero.

Agents handle the full chain as one workflow: audience, content, experiment, optimization. Instead of a bunch of manual steps, agents rethink this as a continuously improving closed loop.

Why Hightouch, Why Now

More than 1,000 enterprises—like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, use Hightouch to run their marketing. Earlier this year we launched the Agentic Marketing Platform with two pillars:

• Agentic Advertising Studio. Agents analyze performance, competitor creative, and brand guidelines, then assemble ad concepts across Meta, Google, TikTok, and LinkedIn.
• Agentic Lifecycle Studio. Agents identify lifecycle opportunities, draft audiences, assemble on-brand email and SMS campaigns, and orchestrate them through Braze, Iterable, Salesforce, and Adobe.

Advertising covers paid media. Lifecycle covers email, SMS, and push. Agentic Personalization is the third pillar: what customers experience inside the website and mobile app. Different buyer (product and growth teams), different workflow (real-time experimentation), different technical surface (browser SDKs and edge delivery). Same agent infrastructure and data foundation.

What no competitor can replicate:

• Agent orchestration. 25+ specialized skills for audience building, content generation, campaign analysis, and multi-step workflow coordination.
• Content assembly. Agents search existing asset libraries for reusable on-brand content before generating anything new, which is what makes output trustworthy enough for enterprises to ship.
• Marketing and brand context. Persistent layer connecting customer data, brand guidelines, creative assets, and performance history so agents operate grounded in how the business works.
• Real-time data infrastructure. Low-latency personalization API, sub-second audience evaluation, ML-powered optimization and recommendations, event pipeline processing millions of events daily.

The Role

Founding Product Manager for Agentic Personalization: Hightouch's third major pillar and biggest new investment. You define the product, the sequencing, and the go-to-market.

• Customer discovery. Deep engagement with product and growth teams at enterprise companies to understand how they personalize web and mobile today, and what would earn their trust in an agent-driven approach. Translate into a roadmap tied to revenue milestones.
• Define the agent experience. What agents do autonomously (segments, variants, experiments, traffic allocation) vs. what needs human approval (production launches, brand-sensitive content). Design the feedback loop that builds trust over time.
• Scale the GTM. Co-own pipeline, join customer calls, shape competitive positioning, partner with CS on implementation playbooks.

High-visibility role working directly with founders and executive team.

What We're Looking For

• Zero-to-one track record. Products you built from nothing to meaningful revenue, ideally at a B2B SaaS company. Domain matters less than evidence you can find product-market fit under uncertainty.
• Technical depth. Can evaluate architectural tradeoffs, debate infrastructure decisions with senior engineers, and reason about things like batch vs. real-time and caching strategies at the level of product decisions.
• Commercial instinct. Think in terms of pipeline, conversion, and expansion. Build roadmaps that map to revenue targets.
• Speed. Small team, high autonomy, tight cycles. We use AI heavily in our own workflows.
• Cross-functional trust. This spans engineering, design, sales, CS, and leadership. You drive clarity from ambiguity.

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $240,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

About the Role

We are looking for an engineering leader to lead machine learning efforts across Hightouch. While hundreds of companies use Hightouch today to sync data into their SaaS systems to automate and improve operations, there’s a lot of surface area we haven’t touched in helping companies figuring out which customers to message, what content to put in messages, and when to send messages. A lot of this work today is done manually through intuition and guesswork, and we believe that adding machine learning could have a step function impact for our customers. And given our access to data warehouses and databases, Hightouch is perfectly placed to make use of a company’s customer data in building a powerful intelligence layer.

At Hightouch, our engineering leaders serve as both active technical voices and strong people managers. The key outcomes we are looking for from this role include:

• Product Development: Lead the team in roadmapping and executing successful development of significant features and products as required to drive the business forward. Uphold a high technical bar, while making pragmatic tradeoffs
• Pace: Through a combination of leadership and technical expertise, improve the pace of execution of the team
• Recruiting: Be responsible for growing the team, including identifying needs, deciding how to evaluate candidates, and ensuring we hire high impact team members
• Reliability: Against the uphill battle of high growth/scale, up-level the team on reliability, resulting in fewer incidents, catching our own issues before our customers do, and a strong incident management hygiene
• People: Foster growth of team members and ensure strong engagement and motivation

Some of the problems we’ll be working on include:

• Personalization and Product Recommendation: There are often many options for what content a company could message a user with, including which products to show from catalogues. Given this large state space, how can Hightouch help personalize messages with the most relevant content for each user?
• Probabilistic Identity Resolution: Many of our customers have multiple datasets and sources of information on their users. How do we stitch these datasets together and decide which profiles are from the same user or household?
• Content Generation: Particularly with recent advances in LLMs, how can we help marketers generate text, images, and creatives that are compelling to their customers?
• ML Infrastructure: Building the infrastructure to support model training and interference at scale for some of the largest companies in the world.

What We Offer

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $230,000 - $350,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

About the Role

We’re looking for a Forward Deployed Marketing Data Scientist to partner closely with our AI Decisioning customers and internal engineering teams to ensure that AI-driven marketing campaigns deliver measurable, compounding impact. This role is uniquely cross-functional: you’ll spend time diagnosing model behavior, tuning ML levers, analyzing incrementality, exploring customer data, and explaining insights to marketers and executives.

Marketing teams come to Hightouch to transform how they operate. Instead of planning campaigns weeks ahead on a calendar, AI Decisioning continuously learns customer preferences and executes 1:1 messaging that adapts in real time. Your mission is to make sure that these AI agents perform at their best—and to help customers understand why they are performing the way they are.

You’ll work alongside ML engineers, product managers, Solutions Consultants, and some of the world’s most recognizable brands to improve campaign performance, debug experiments, and identify opportunities for additional lift. Roughly 30% of your time will be customer-facing and 70% deep analytical and modeling work.

No two days are the same, but you can expect to:

Own diagnostics, insights, and tuning for AI Decisioning campaigns

• Explain why AI Decisioning is driving lift using counterfactuals, incrementality breakdowns, and cohort analysis.
• Debug performance issues, iterate on reward functions, and ensure the agent’s recommendations align with customer goals.
• Investigate experiment setups (send volumes, reachability, channel constraints) and surface actionable recommendations.

Work deeply with data in notebooks and customer warehouses

• Pull down historical data to run exploratory analyses using Polars / Pandas in Jupyter notebooks
• Modify and improve customer feature matrices to unlock deep personalization.
• Conduct deeper warehouse-level SQL analyses when insights aren’t available in the UI.

Build lightweight tooling that enables scale

• Create templates, notebooks, scripts, and repeatable workflows that improve how we analyze performance across customers.
• Identify systemic gaps and influence the direction of ML reporting and introspection.

Communicate ML concepts clearly to non-technical stakeholders

• Present model insights and recommendations to marketers, analysts, and executives.
• Explain how the decision engine handles cold start, message transfer learning, exploration vs. exploitation, and more.
• Partner closely with Solutions Consultants to identify and drive new opportunities for uplift.

What We’re Looking For

• Strong ability to perform deep exploratory data analysis in Python (Polars / Pandas, Jupyter notebooks).
• Ability to write and interpret SQL for customer warehouse analysis.
• High-level understanding of ML modeling concepts (features, hyperparameters, reward functions, training windows).
• Excellent communication skills; able to explain technical reasoning simply and confidently to marketers.
• A customer-first attitude with high ownership and urgency when resolving issues.

Bonus Points

• Experience setting up and analyzing marketing experiments such as A/B, multivariate tests.
• Prior experience in an applied ML, data science, analytics engineering, or forward-deployed role.
• Experience building lightweight internal tools or scripting solutions.

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. We focus on impact and potential for growth more than years of experience. The salary range for this position is $140,000 - $220,000 USD per year, which is location independent in accordance with our remote-first policy.

Interview Process

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

Our interview process evaluates the most important dimensions of the role: analytical depth, customer communication, first-principles problem solving, and alignment with Hightouch’s values.

Intro Call [15–30m]

Introductory call with either a member of our recruiting team or the hiring manager to get to know each other and see if the role could be a good mutual fit.

Take Home Data Analysis Exercise + Review Session [45m]

You’ll complete a short take-home assignment focused on exploratory data analysis of an example dataset. In the live review, you’ll walk through your approach, explain your reasoning, and present your findings as if you were guiding a customer through your analysis. We’re looking for clarity of communication, rigor of thinking, and the ability to turn data into actionable insights.

Experiment Design & Analysis Session [90m]

A hands-on session where we collaboratively design and evaluate an experiment end-to-end. This includes:

• Defining the experimental goal and how success should be measured
• Identifying the most relevant context and features to use in modeling
• Interpreting example results and diagnosing performance patterns
• Recommending next steps and communicating tradeoffs

Hiring Manager Interview [30m]

Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.

About the Role

We're looking for a front-end focused full stack product engineer to join our fast-growing engineering team, where you’ll help develop delightful and intuitive interfaces that enable non-technical users to easily engage with advanced features.

At Hightouch, full stack engineers work closely with design, product managers, solutions engineers, and customers to understand problems and build polished and intuitive features.

On a typical day, you will be:

• Architecting and building features end-to-end for a new generation of marketing and growth products
• Collaborating closely with customers and cross-functional partners - designers, product managers - to understand real-world behavior
• Working alongside ML engineers to surface insights that empower marketers to make confident decisions

Our ideal engineer is someone who has proven experience working closely with product teams to build user interfaces from zero to one. You should be able to independently lead and architect complex frontend systems, and be proficient in building CRUD applications and with a solid understanding of backend API design and data models.

Our frontend is built in React and Typescript, and our backend is also built on Typescript with some elements of Go.

The salary range for this role is $180,000 - $270,000 USD per year, fully remote and location-independent. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

Interview Process

• Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
• Frontend Technical Screen [60m]: You will work together with one of our frontend engineers to build a component that is used commonly throughout the Hightouch app. 
• Full Stack Interview [90m]: This interview is a design-focused session where you'll work collaboratively with the interviewer to think through real product and engineering problems.
• Hiring Manager Interview [30m]: Chat with the hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

#LI-DNI

About the Role

The Web Engineering team owns our public website (hightouch.com), which is the face of our company and brand and one of the most important ways that customers and prospects learn about Hightouch. We’re looking for a talented senior web engineer who is passionate about crafting exceptional experiences and cares deeply about the story that we tell customers. As Hightouch continues to scale rapidly, you will play a pivotal role in shaping how we position and promote our new product offerings, including cutting edge advancements in marketing AI and ML.

In this role, you’ll partner closely with our marketing and design teams to build, iterate, and maintain our marketing website. Key responsibilities include:

• Lead the design, scoping, and implementation of marketing website projects such as new feature pages, blog revamps, and more
• Integrate CMS-powered interfaces (we use Sanity) that allow marketers to update content independently
• Build and maintain our design system to ensure we can continue to build with high velocity and high standards for UX
• Develop engaging animations that enhance product storytelling using technologies such as Motion and GSAP
• Exercise strong design judgment and attention to detail to ensure that every aspect of our site reinforces our brand identity

About you

• 5+ years of experience in software/web engineering, ideally with strong proficiency in React, TypeScript, CSS, and Next.js
• Demonstrated ability to build production-ready web applications in a fast-paced environment
• Excellent design taste and obsessive attention to detail
• Proven experience with code-based animations (e.g., using Motion or GSAP) or experience collaborating with contractors on creative implementations
• Ability to work autonomously, lead and coach other engineers, and collaborate effectively with marketing, design, and data teams
• Deep understanding of SEO principles and best practices, especially around performance, accessibility, and search optimization

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $170,000 - $220,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

Interview Process

Our interview process focuses on evaluating fit for the most important dimensions of the role: cross-functional collaboration, a strong sense of design and user experience, and experience building production frontend components.

• Intro Call [30m]: Introductory call with either a member of our recruiting team or the hiring manager to get to know each other and see if the role could be a good mutual fit.
• Technical Screen [45m]: Work with one of our frontend engineers to build a simple component using React and TypeScript.
• Past Projects Deep Dive [45m]: Walk through 2-3 previous projects (personal or professional) with your interviewer while highlighting big wins, challenges, and key decisions.
• Technical Interview [90m]: Work with the interviewer to design, architect, and implement a complex frontend component.
• Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

Okta’s Strategic Sourcing and Procurement (SS&P) team is looking for an experienced Category Manager to join our team to co-lead global sourcing activities for indirect services. This includes leading projects and contract negotiations for various spend categories such as Professional Services (Consulting, Finance & Legal), Facilities, and HR. 

In this role, you will be a trusted partner to our stakeholders, guiding them throughout the entire sourcing process. You will be responsible for developing and executing the sourcing strategy for the Professional Services and HR categories, leading complex negotiations, and driving cost-saving initiatives while maintaining service quality.

We are looking for a proactive, organized, and collaborative individual who works well in a fast-paced environment. This role will report to the Manager, Strategic Sourcing -  Indirect. The is a hybrid role (2 days a week in office) and must be based in either  Bellevue, WA, or the San Francisco Bay Area.

Key Responsibilities:

• Category Strategy & Planning: Develop and execute proactive sourcing strategies for the Professional Services, Facilities and/or HR categories, working closely with functional groups to understand their long-term needs and deliver tangible value.
• Sourcing & Project Management: Manage the entire lifecycle of sourcing projects from end-to-end, including conducting RFIs, RFPs, and market assessments to lead supplier selection activities.
• Contract Negotiation: Lead commercial term negotiations for project-level agreements (Statements of Work, Order Forms) and partner with Legal on Master Service Agreements (MSAs) or various Exhibits, ensuring favorable terms and compliance.
• Cost Optimization: Identify and implement cost-saving opportunities through strategic negotiations and process improvements. Develop and track KPIs to measure savings and value.
• Stakeholder Partnership:  Build strong relationships with stakeholders to understand their objectives and align procurement initiatives with their business requirements.
• Supplier Relationship Management: Build and maintain strong relationships with key suppliers, ensuring they meet performance expectations, quality standards, and contractual agreements.
• Process, Governance & Compliance: Ensure adherence to Okta’s SS&P policies and procedures. Help develop and implement governance to drive performance, mitigate risk, and improve operational efficiency.
• Data Analysis & Reporting: Conduct internal and external data analysis to provide clear, actionable insights. Regularly update leadership on strategy progress, savings, and market trends.

Qualifications:

Minimum Qualifications:

• Bachelor’s degree in Supply Chain Management, Business, Finance, or a related field.
• 3-5 years of Strategic Sourcing experience within indirect/services categories and overall procurement experience.
• Proven ability to lead contract and commercial term negotiations.
• Independently run and manage RFPs.
• Experience managing multiple projects in a fast-paced, dynamic environment.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Familiarity with the procure-to-pay process and proficiency in tools like Google Workspace and MS Office Suite (Excel, PowerPoint). 

Preferred Qualifications:

• Professional certifications such as CSCP, CPSM, or CPIM.
• Strong negotiation skills and experience in leading negotiations across various services and indirect categories
• Ability to be responsible for multiple projects with tight target dates
• Familiarity with the procure-to-pay process and vendor management principles
• Excellent project management and time management skills
• Proficiency with analytics and reporting
• Experience with ERP and financial systems. Familiarity with Coupa, Workday/ScoutRFP is a plus

#LI-MK1

#LI-hybrid

P25146_3434223

Okta’s Strategic Sourcing and Procurement (SS&P) team is looking for an experienced Category Manager to join our team to co-lead global sourcing activities for indirect services. This includes leading projects and contract negotiations for various spend categories such as Professional Services (Consulting, Finance & Legal), Facilities, and HR. 

In this role, you will be a trusted partner to our stakeholders, guiding them throughout the entire sourcing process. You will be responsible for developing and executing the sourcing strategy for the Professional Services and HR categories, leading complex negotiations, and driving cost-saving initiatives while maintaining service quality.

We are looking for a proactive, organized, and collaborative individual who works well in a fast-paced environment. This role will report to the Manager, Strategic Sourcing -  Indirect. The is a hybrid role (2 days a week in office) and must be based in either  Bellevue, WA, or the San Francisco Bay Area.

Key Responsibilities:

• Category Strategy & Planning: Develop and execute proactive sourcing strategies for the Professional Services, Facilities and/or HR categories, working closely with functional groups to understand their long-term needs and deliver tangible value.
• Sourcing & Project Management: Manage the entire lifecycle of sourcing projects from end-to-end, including conducting RFIs, RFPs, and market assessments to lead supplier selection activities.
• Contract Negotiation: Lead commercial term negotiations for project-level agreements (Statements of Work, Order Forms) and partner with Legal on Master Service Agreements (MSAs) or various Exhibits, ensuring favorable terms and compliance.
• Cost Optimization: Identify and implement cost-saving opportunities through strategic negotiations and process improvements. Develop and track KPIs to measure savings and value.
• Stakeholder Partnership:  Build strong relationships with stakeholders to understand their objectives and align procurement initiatives with their business requirements.
• Supplier Relationship Management: Build and maintain strong relationships with key suppliers, ensuring they meet performance expectations, quality standards, and contractual agreements.
• Process, Governance & Compliance: Ensure adherence to Okta’s SS&P policies and procedures. Help develop and implement governance to drive performance, mitigate risk, and improve operational efficiency.
• Data Analysis & Reporting: Conduct internal and external data analysis to provide clear, actionable insights. Regularly update leadership on strategy progress, savings, and market trends.

Qualifications:

Minimum Qualifications:

• Bachelor’s degree in Supply Chain Management, Business, Finance, or a related field.
• 3-5 years of Strategic Sourcing experience within indirect/services categories and overall procurement experience.
• Proven ability to lead contract and commercial term negotiations.
• Independently run and manage RFPs.
• Experience managing multiple projects in a fast-paced, dynamic environment.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Familiarity with the procure-to-pay process and proficiency in tools like Google Workspace and MS Office Suite (Excel, PowerPoint). 

Preferred Qualifications:

• Professional certifications such as CSCP, CPSM, or CPIM.
• Strong negotiation skills and experience in leading negotiations across various services and indirect categories
• Ability to be responsible for multiple projects with tight target dates
• Familiarity with the procure-to-pay process and vendor management principles
• Excellent project management and time management skills
• Proficiency with analytics and reporting
• Experience with ERP and financial systems. Familiarity with Coupa, Workday/ScoutRFP is a plus

#LI-MK1

#LI-hybrid

P25146_3434223

Okta’s Strategic Sourcing and Procurement (SS&P) team is looking for an experienced Category Manager to support and lead sourcing activities for our Marketing spend globally. The primary objective of this position is to maximize value, minimize risk, and ensure our marketing team has the supplier support it needs to succeed.

In this role, you will be a trusted partner to our Marketing stakeholders, helping to standardize and streamline procurement processes. You will be responsible for developing and executing the sourcing strategy for the Marketing category, leading complex negotiations, and driving cost-saving initiatives while maintaining service quality.

We are looking for a proactive, organized, and collaborative individual who works well in a fast-paced environment. This role will report to the Manager, Strategic Sourcing -  Marketing. The is a  hybrid role (2 days a week in office) and must be based in either  Bellevue, WA, or the San Francisco Bay Area.

Key Responsibilities:

Qualifications:

• Bachelor’s degree in Supply Chain Management, Business, Finance, or a related field.
• Minimum of 3+ years of experience in strategic sourcing and procurement, with experience in Marketing including Creative & Brand, PR/Communications, Swag, Paid Media, Web Marketing and Events
• Proven ability to lead contract and commercial term negotiations independently.
• Experience managing multiple projects in a fast-paced, dynamic environment.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Familiarity with the procure-to-pay process and proficiency in tools like Google Workspace and MS Office Suite (Excel, PowerPoint). 

Preferred Qualifications:

• Professional certifications such as CSCP, CPSM, or CPIM.
• Strong negotiation skills and experience in leading negotiations across various services and indirect categories
• Independently run and manage RFPs
• Ability to be responsible for multiple projects with tight target dates
• Familiarity with the procure-to-pay process and vendor management principles
• Excellent project management and time management skills
• Proficiency with analytics and reporting
• Experience with ERP and financial systems. Familiarity with Coupa, Workday/ScoutRFP is a plus

#LI-MK1

#LI-hybrid

P-3180_3357990

Okta’s Strategic Sourcing and Procurement (SS&P) team is looking for an experienced Category Manager to support and lead sourcing activities for our Marketing spend globally. The primary objective of this position is to maximize value, minimize risk, and ensure our marketing team has the supplier support it needs to succeed.

In this role, you will be a trusted partner to our Marketing stakeholders, helping to standardize and streamline procurement processes. You will be responsible for developing and executing the sourcing strategy for the Marketing category, leading complex negotiations, and driving cost-saving initiatives while maintaining service quality.

We are looking for a proactive, organized, and collaborative individual who works well in a fast-paced environment. This role will report to the Manager, Strategic Sourcing -  Marketing. The is a  hybrid role (2 days a week in office) and must be based in either  Bellevue, WA, or the San Francisco Bay Area.

Key Responsibilities:

Qualifications:

• Bachelor’s degree in Supply Chain Management, Business, Finance, or a related field.
• Minimum of 3+ years of experience in strategic sourcing and procurement, with experience in Marketing including Creative & Brand, PR/Communications, Swag, Paid Media, Web Marketing and Events
• Proven ability to lead contract and commercial term negotiations independently.
• Experience managing multiple projects in a fast-paced, dynamic environment.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Familiarity with the procure-to-pay process and proficiency in tools like Google Workspace and MS Office Suite (Excel, PowerPoint). 

Preferred Qualifications:

• Professional certifications such as CSCP, CPSM, or CPIM.
• Strong negotiation skills and experience in leading negotiations across various services and indirect categories
• Independently run and manage RFPs
• Ability to be responsible for multiple projects with tight target dates
• Familiarity with the procure-to-pay process and vendor management principles
• Excellent project management and time management skills
• Proficiency with analytics and reporting
• Experience with ERP and financial systems. Familiarity with Coupa, Workday/ScoutRFP is a plus

#LI-MK1

#LI-hybrid

P-3180_3357990

Compliance at Brex

The Compliance team is a strategic partner that helps Brex scale responsibly in a complex, highly regulated environment. We create frameworks that protect the business, unlock growth, and enable innovation — all while championing our customers’ best interests. By fostering a culture of trust and innovation, we empower Brex’s growth, remove barriers, and strengthen our brand with customers and partners, bringing speed, sound judgment, and creativity to everything we do.

What you’ll do

As the Screening and TM Associate, you will help build upon the foundations of the Brex Financial Crimes Investigations Team.  You will review and report potential money laundering (ML), terrorist financing (TF), bribery, and other violations of law. The right candidate will be able to, and have a passion for, investigating potentially suspicious activity, identifying and assessing risk, and synthesizing large amounts of data in order to make informed decisions regarding customer activity and the risk it poses to the company. Clear communication is essential both in written investigations and verbal communication to senior management regarding potentially suspicious activity. You must be diligent and able to maintain a high level of quality while producing sufficient quantity of work to meet regulatory deadlines. You must also be flexible and be able to adapt to a rapidly changing regulatory and business environment. 

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Conducts independent investigations into transaction monitoring alerts, manual based investigations or screening alerts.
• Consistently monitor unusual transactions and high-risk customers in support of regulatory reporting obligations, such as filing Suspicious Activity Reports (SAR) and Sanctions screening alerts/escalations
• Take ownership of the success of our internal controls, spot and scope opportunities for improvement
• Sampling techniques and analytical methods in order to monitor new typologies and emerging risks
• Support vendor integrations and address questions from L1 alert reviewers

Requirements

• 2+ years of experience across a variety of financial risk operations (AML, Sanctions, Bribery/Corruption, Due Diligence, etc)
• Knowledgeable about relevant US financial regulations authorities (ex: FinCEN, FINRA, OFAC, etc.)
• Technical aptitude in understanding complex money movement across payment methods and rails
• Familiarity with interpreting and utilizing data analytics tools (SQL, Looker, Excel), including designing, debugging, and organizing data for a wide audience
• Familiarity working with AI tools
• Demonstrated ability to work as part of a cross-functional, multi-disciplinary team (Legal, Engineering, Product Management, Data) in designing operational work-streams and internal controls
• Strong communication and interpersonal skills
• English proficiency/fluency, both written and speaking (note: interviews will be conducted in English)

Bonus points

• CAMS Certified 
• Experience using various transaction monitoring systems
• Insatiable curiosity
• Eagerness to learn
• Detail oriented
• Desire to build

Compensation

The expected salary range for this role is $86,784 - $108,480.  However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

We are looking for a Staff Forward Deployed Engineer who is passionate about solving complex cloud infrastructure challenges in the fast-growing AI/ML space. This is a high-impact position designed to be the "technical tip of the spear" for our most strategic AI-Native (ANE) customers.

As an FDE, you will sit at the intersection of Product Engineering and Customer Implementation. You will be embedded directly with our most strategic customers to drive transformational AI adoption. You will collaborate closely with customer teams to ship advanced AI applications that solve real world business problems.

You will build the tools, migration scripts, and AI starter kits that don't just solve one customer's problem, but scale the entire DigitalOcean AI Cloud ecosystem. Your mission is to accelerate "time-to-inference" in production at scale and serve as a critical feedback loop, ensuring our product roadmap is informed by the world's most demanding AI workloads.

What you’ll do:

• Embedded Customer Engineering: Partner deeply with strategic ANEs to manage complex migrations, build production-ready PoCs, and execute hands-on application builds on our GPU infrastructure.
• Build Scalable Assets & Tooling: Operationalize field learning by building migration planners, reusable systems, benchmarking frameworks, model optimization agents, and deployment automation scripts (e.g., Terraform/Pulumi) that standardize how AI workloads are deployed and tuned across DigitalOcean.
• Develop AI "Starter Kits": Create pre-built GenAI agents, solution templates, and notebooks (e.g., LangGraph, CrewAI) tailored to popular and advanced business needs.
• Drive the Product Roadmap: Act as the frontline technical voice for CPTO, surfacing architectural gaps and edge cases to inform core product development. Transition field-built tools into native product features.
• New Tech Validation: Lead the early testing and integration of emerging AI frameworks to ensure a first-class developer experience on DigitalOcean.
• Partner & GTM Enablement: Co-develop delivery frameworks with Strategic and Technical partners to enable repeatable, high-quality deployments at scale.
• Market Leadership: Produce field-tested demo kits and deployment guides that support new product releases with practical, validated assets.

Key Metrics

• Customer Adoption: Number of high-impact production workloads landed; reduction in average "time-to-production"; and Pilot-to-Production conversion rates.
• Asset & Tooling Delivery: Number of reusable tools (agents, scripts, playbooks) delivered per quarter and their subsequent adoption rate by the crossfunctional teams and customers.
• Field Enablement & Scale: Measured by the successful handoff and execution of FDE-defined deployment patterns to technical partners and the internal adoption rate of FDE playbooks across all customer-facing technical teams.
• Product Influence: Number of roadmap features or architectural changes directly attributed to FDE feedback and validated customer hypotheses.

What You’ll Add to DigitalOcean:

• AI/ML Architecture & Domain Expertise: Significant experience in the AI/ML lifecycle, specifically hosting large language or multimodal models using inference engines like vLLM, SGLang, or Modular. You have a deep understanding of common LLM architectures and optimization techniques (e.g., continuous batching, quantization).
• Distributed Systems & Infrastructure Mastery: Act as the subject matter expert on modern GPU families (NVIDIA/AMD) and their software stacks (CUDA, ROCm, TensorRT, OpenAI Triton). Expert proficiency in Kubernetes (K8s) and the design of distributed systems, including microservices, messaging systems, databases, and Infrastructure as Code. You can seamlessly integrate AI workloads with core cloud services (Networking, VPC, Storage, Compute).
• High-Performance Inference & Hardware Optimization: Hands-on experience with distributed inference serving frameworks (e.g., llm-d, NVIDIA Dynamo, or Ray Serve). You understand GPU-level optimization and have experience with interconnect technologies like NVlink, XGMI, or RoCE to maximize hardware efficiency.
• Software Engineering Foundation: Strong production coding skills in Python or Go with the ability to build high-quality tools, automation, and internal assets.
• Data-Driven Performance Insight: Proven ability to benchmark AI infrastructure and perform GPU utilization tuning to optimize customer ROI and workload performance.
• Consultative Execution: Proven ability to establish instant technical credibility with CTOs and Lead Architects while managing high-stakes technical migrations.

Preferred

• Experience with emerging AI orchestration frameworks like LangGraph, CrewAI, or LlamaIndex.
• A background in technical consulting or "Forward Deployed" roles at high-growth AI or infrastructure companies.
• Experience building and scaling "Center of Excellence" models or partner delivery frameworks.
• Active contributor to open-source AI projects or technical communities.

Compensation Range: 

• $195,000 - $239,000

*This is a remote role

JR: 2026-7748

#LI-Remote

What we are looking for

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all.

We're searching for a Staff Security Engineer to join our Enterprise Security Engineering team, reporting to the Technical Lead Manager of Security Engineering.

Aurora is scaling its autonomous trucking operations, and the security foundations protecting our employees, devices, internal systems, and data need to scale with us. We're looking for a deeply technical enterprise security engineer who is as comfortable in a code editor as in a security console — you build the systems that make Aurora's security operations possible. This is a role for someone who can architect robust enterprise security solutions, write the code to implement them, and partner across Engineering and IT to make sure security is embedded from the start, not bolted on at the end.

This is not a security operations-only role. It sits squarely in enterprise security engineering, where the work is designing, building, and owning the platforms, integrations, and automation that power Aurora's internal security posture at scale.

In this role you will

• Own the architecture and implementation of Aurora's enterprise security controls — designing the systems and integrations that protect Aurora's endpoints, identities, internal infrastructure, and SaaS environment.
• Design and build Aurora's security telemetry and detection infrastructure, including log pipelines, SIEM integrations, and alerting frameworks — in partnership with the Security Operations Engineer who owns ongoing tuning and rule development.
• Define and enforce enterprise security standards, conducting architecture and design reviews to ensure alignment with Aurora's security posture and risk tolerance.
• Partner with IT, Infrastructure, and Engineering teams to embed security requirements early — shifting left on corporate IT initiatives before they become technical debt.
• Build automation and tooling that extends the capabilities of Aurora's security platforms, reduces manual operational burden, and scales the team's impact.
• Serve as the escalation point for enterprise security incidents requiring engineering-level investigation or remediation, and participate in the team's on-call rotation.
• Translate security strategy into concrete, executable engineering projects with clear milestones and measurable outcomes.

Required qualifications

• 12+ years of hands-on experience in enterprise security engineering or corporate information security — specifically securing employee-facing systems, endpoints, identities, and internal infrastructure (not product or application security).
• Proficiency in at least one programming language, used in a security context — writing production-quality automation, integrations, or internal tooling (the team primarily uses Go; Python is also common).
• Experience architecting and integrating enterprise security platforms — designing API integrations, automating workflows, and building tooling that extends platform capabilities across domains such as EDR/XDR, MDM, IAM/IGA, DLP, SaaS security, cloud security, or PKI.
• Experience designing and building security telemetry pipelines and detection infrastructure — log ingestion, normalization, SIEM integration, and alerting architecture.
• Experience leading cross-functional security engineering projects — defining scope, driving execution, and aligning stakeholders across Engineering and IT.
• Track record of conducting security architecture reviews and translating findings into actionable, risk-prioritized remediation plans.
• Experience evaluating security posture and identifying systemic gaps, with a bias toward building durable solutions rather than one-off fixes.

Desirable qualifications

• Experience with Zero Trust architecture and identity-centric security models (BeyondCorp-style or similar).
• Familiarity with NIST CSF, MITRE ATT&CK, and CIS Benchmarks as engineering inputs — used to inform what to build and how to validate it, not just as compliance checkboxes.
• Hands-on AWS security experience (SCPs, GuardDuty, Security Hub, IAM, etc.) and familiarity with integrating cloud security signals into a corporate security platform.
• Experience with applied cryptography and PKI in a production enterprise environment — certificate lifecycle management, CA design, or secrets management.
• Familiarity with securing AI/ML platforms or applications built on LLMs, RAG pipelines, or MCP-based architectures.
• Security certifications such as CISSP, GCED, GREM, or similar (valued but not required).

The base salary range for this position is $189,000 - $274,000 per Year. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

#Mid-Senior 

About Wholesail ⛵️

Wholesale trade, a $55T global market, still operates like the world before the internet and modern payment networks: collection processes are manual and run on paper, short-term credit risk is assumed by the vendor, and businesses rely heavily on legacy ERP systems that don't talk to each other. The result is large, measurable drag — we estimate that vendors spend over $500B a year globally across industries on an inefficient mix of processing, bad debt, lending, credit insurance, software, and labor costs to get paid.

Wholesail is building a financial network from the ground up that connects the systems of vendors and buyers involved in wholesale trade to enable streamlined payment and the transfer of risk to third parties. This will allow vendors to offload risk and eliminate tens of billions of waste — while giving creditworthy buyers better terms and third-party capital, unlocking hundreds of billions (ultimately trillions) in additional sales. The primitives of this network scale across industries and geographies: a universal approach to ERP integrations, modern payment rails, and a live trade-credit bureau to underwrite risk — which we're calling Lighthouse.

The Opportunity: Risk & Capital Products 🚢

Credit is the load-bearing beam of our network. Every time a vendor ships goods before getting paid, someone is taking a risk — today it's the vendor, tomorrow it should be a third party at a fair price. Getting that transfer right is what unlocks the next order of magnitude of sales across the wholesale economy, and the only way to get it right is to underwrite buyers more accurately than anyone else in the industry. Listen to the Visa episode of the Acquired podcast to learn how credit card networks did this for retail trade. 

We think we're uniquely positioned to do this. Through Lighthouse, we're building a live, reciprocal trade-credit bureau: vendors on our network contribute real-time payment behavior on a long tail of SMB buyers that no traditional bureau sees. That data — combined with the bank, ERP, and transaction signals already flowing through Wholesail — is a modeling dataset that doesn't exist anywhere else. The first MLE on this team gets to decide what we build with it.

The problems are real and the stakes are significant. Our models directly shape the terms buyers are offered and the losses Wholesail and our capital partners absorb. There's no established playbook here and no legacy stack to inherit — you'll be setting the direction for how we do modeling, data engineering, and production ML at Wholesail for years to come.

The Role ⚒️

As the founding MLE on the Risk Engineering & Capital Products team, you'll own credit risk modeling end-to-end — from problem framing and data pipeline design, through model development and validation, through production serving and monitoring. You'll work directly with the hiring manager, our engineering and product leadership, and our hands-on advisor Dan Massoni (former Chief Commercial Credit Officer of American Express) to decide what to build, explore features to model and how you’ll scale our approach risk scoring. .

Expect your work to span:

• Modeling. Design, build, and validate credit risk models (PD, LGD, EAD, fraud, exposure sizing, pricing) against our proprietary reciprocal-bureau data and external signals. Choose the right tool for the job — gradient-boosted trees, deep models, LLMs, or classical statistical models — and defend the choice.
• Data engineering. Build the pipelines, feature logic, and training datasets that your models (and future models) run on. At this stage, the MLE owns the full data path; over time we'll grow a team around you.
• Productionization. Ship models into production systems where they make real decisions on real dollars. Own deployment, monitoring, drift detection, and iteration.
• Partnering cross-functionally. Work closely with product, engineering, capital markets, and external lending and insurance partners. Explain your models to people who care about the outcomes but not the math, and translate their constraints back into modeling decisions.
• Shaping the team. Help define the hiring bar and interview process for the data scientists and MLEs who will join after you. You'll have a strong voice in what this team becomes.

Qualifications

• 5+ years of experience building models for production use cases.
• Deep modeling skill: strong command of supervised learning on tabular data, including feature engineering, model selection, hyperparameter tuning, calibration, and rigorous offline and online evaluation.
• Strong data engineering skills — comfortable owning ETL and feature pipelines end-to-end against real, messy production data (SQL and a modern data-processing stack).
• Proficiency in Python and the modern ML ecosystem (pandas, scikit-learn, PyTorch or TensorFlow, XGBoost/LightGBM, Jupyter, etc.).
• Solid statistical reasoning — you can spot leakage, selection bias, label noise, and spurious correlations, and you know why your offline metric doesn't always predict online performance.
• Track record of owning models end-to-end: not just prototyping in a notebook, but taking something from a problem statement to a production system that makes decisions.
• Excellent written and spoken English communication skills; ability to explain model behavior, tradeoffs, and limitations to non-ML audiences (product, ops, capital partners, leadership).
• The spirit of a team player who believes in fostering a healthy and supportive work environment.

Bonus Qualifications

• Direct experience in credit risk modeling — PD/LGD/EAD models, scorecards, underwriting models, exposure management, or collections modeling — particularly for SMB or subprime segments.
• Experience in fintech, lending, payments, fraud, or insurance, or with regulated modeling environments (model risk management, adverse action, fair lending).
• Experience building or operating ML platform components — feature stores, model registries, training orchestration, online serving, monitoring/drift detection.
• Backend engineering depth: comfortable writing production services, designing APIs, and reasoning about distributed systems that consume your models.
• Strong data analysis background — fluency in exploratory analysis, experimentation, and translating data into product and business decisions.
• Experience with LLMs and agentic systems applied to operational problems (document understanding, KYB, entity resolution, agent tooling).
• Experience as the first or founding ML hire at a company, or early on a team that had to build ML infrastructure from scratch.
• Published research, Kaggle placements, or prominent OSS contributions in the ML or data ecosystem.
• BA or BS in Computer Science, Statistics, Mathematics, a related technical field, or equivalent practical experience.
• Advanced degree (MS or PhD) in a quantitative field.

Equal Employment Opportunity

Wholesail is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, pregnancy, or any other characteristic protected by federal, state, or local law. Employment decisions at Wholesail are based on qualifications, merit, and business needs. We encourage applicants from all backgrounds to apply.

About this role

We are looking for an experienced Senior Business Intelligence Analyst to scale a critically important function responsible for building and maintaining systems, processes and services that enable us to understand financial performance and unlock key business insights at Faire. The ideal candidate for this role will ensure key accounting procedures are automated in ways that are accurate, efficient, easy-to-understand, and scalable. This role will sit in the Finance department and collaborate with team members from a breadth of functional groups across Faire, including Accounting, Finance & Strategy, Engineering and Data Infrastructure. This role will have a tremendous impact on the ability for Faire employees to use data effectively in order to report numbers externally and make impactful decisions internally. As an early member of a burgeoning team, you will have the opportunity to write the roadmap for how we improve access to business critical data and unlock automation that amplifies the impact of a variety of functions. 

What you’ll do 

• Scope, design, create, and manage complex ETL flows that aggregate and synthesize key business performance metrics and financial reporting, ensuring efficient, accurate, and scalable data models using best practices 
• Act as a trusted analytical partner to the Accounting and Finance teams providing technical expertise, gathering requirements from product and operational teams, and enabling data-driven decision-making and accountability by ensuring core ledgers accurately reflect business changes 
• Collaborate closely with Engineering, Data Infrastructure, and other stakeholders as a key translator and process improver, gathering requirements and delivering impactful data solutions that ensure alignment and efficiency across the organization 
• Lead initiatives to drive data strategy, roadmap planning, and prioritization, ensuring alignment with business objectives 
• Act as a thought leader to expand the team’s influence and impact throughout the Finance team and the broader organization 
• Drive workflow automation and innovation across Finance, including identifying and implementing Gen-AI–enabled productivity solutions to modernize processes and increase team leverage

Qualifications

• 5+ years of work experience in Business Intelligence, Analytics Engineering, Data Analytics, or comparable function 
• Expert in SQL with focus on data modeling, large-scale data processing, and tool development for analytics or Financial use cases. 
• Experience and knowledge of data warehousing concepts, ETLs, big data technologies, and analytics platforms 
• Experience with analytics workflow tools (examples: Airflow, Docker, dbt), data warehousing and storage (examples: Snowflake, BigQuery, Redshift, S3), and data visualization tools (examples: Mode, Tableau, Looker) 

Nice to have: 

• Experience with Python, R or other programming languages 
• BA/BS degree, ideally in computer science, math or another quantitative field 
• Familiarity with version control using Git and proficiency in command-line tools for workflow automation and data manipulation

Salary Range

San Francisco and New York: The pay range for this role is $174,500 to $240,000 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.

We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.

What You'll Be Doing: 

• Ensuring maximum uptime for our global infrastructure
• Automating processes and building tools to improve operational efficiency
• Coordinating operational work across teams to improve the platform with minimal impact

What You'll Add to DigitalOcean:

• Solid experience with Linux operating systems or Networking and day to day upkeep
• Familiarity with virtualization technologies and troubleshooting virtual machine instances
• Familiarity with containerization technologies and troubleshooting containers
• Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
• Basic storage concepts and technologies
• Experience with monitoring systems and incident management
• Experience scripting in one or more of the following languages: Bash, Python, or Go
• Experience with GPU hardware or AI/ML, and Kubernetes
• A passion for good documentation and open communication
• Proven ability to learn!

Compensation Range: 

• $107,000 - $134,000

*This is a remote role

JR: 2026-7423

#LI-Remote

• Help design, train, with a focus towards deploying onboard machine learning models that improve the performance/latency of the Kodiak autonomy stack which includes quantization, pruning, converting to ONNX/TensorRT, custom GPU kernels and profiling.
• Help identify and achieve parity between onboard and deployed offboard models using validation on HIL 
• Collaborate with cross-functional teams including perception, planning, simulation, and autonomy infrastructure to integrate ML models into production systems.
• Analyze real-world driving logs to identify edge cases and improve model robustness and safety.
• Use profiling tooling to additionally help improve the train time for models by identifying and removing bottlenecks.
• Contribute to the development of scalable AI infrastructure that supports continuous learning and deployment across Kodiak’s fleet.

• MS or PhD in Computer Science, Robotics, Machine Learning, or a related technical field, or equivalent practical experience.
• 6+ years experience deploying machine learning or deep learning systems in production environments.
• Proficiency in Python, C++ and modern ML frameworks such as PyTorch or TensorFlow.
• Experience working with large-scale distributed training systems.
• Solid understanding of optimization, and machine learning fundamentals.
• Strong software engineering fundamentals including testing, debugging, and system design.
• Ability to work collaboratively across teams to solve complex autonomy and robotics challenges.

What we offer:

• Competitive compensation package including equity and annual bonuses
• Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Cigna, and  MetLife (including a medical plan with infertility benefits)
• MetLife Legal Services, Identity & Fraud Protection, Hospital Indemnity Insurance, Accident Insurance, & Critical Illness Insurance
• Flexible PTO, 10 paid holidays, and generous parental leave policies
• Our office is centrally located in Mountain View, CA
• Office perks: dog-friendly, free catered lunch, a fully stocked kitchen, and free EV charging
• Long Term Disability, Short Term Disability, Life Insurance
• Wellbeing Benefits - Headspace through Cigna, Calm through Kaiser, One Medical, Gympass, Spring Health through Cigna, Rula (mental health navigation) 
• Fidelity 401(k)
• Commuter, FSA, Dependent Care FSA, HSA
• Various incentive programs (referral bonuses, patent bonuses, etc.)