The Team

Our engineering team builds systems that interact with some of the most complex software  ever deployed in production. The team is composed of industry veterans that have built deep learning infrastructure, autonomous drones, ridesharing marketplaces, ad tech and much more. 

We are looking for a client-obsessed AI Solutions Engineer with entrepreneurial tendencies to join the good fight and help build out our Solutions Engineering org. You’ll be the trusted technical advisors for our customers, driving business value, offering advice, and growing accounts. You’ll accomplish this by leading customers to solutions oftentimes by teaching the product to new users or consulting on best practices. You must be ready for technical discussions with data scientists and engineers, then demonstrate the value of Arize in business discussions with directors and executives. The goal is to enable our customers to become successful and enthusiastic about Arize. While we are a remote-first company, the nature of this role requires candidates to be based in the San Francisco Bay area/PST time zone.

What You’ll Do

• Work closely with some of the most sophisticated ML / GenAI teams in the world.
  • You will act as a trusted advisor to our customers, while also building relationships with technical and business stakeholders.
• Advise on GenAI and ML best practices 
• Give ML and LLM product demos to technical and business stakeholders
• Run strategic business reviews for customers in partnership with our sales team
• Interface with our pre-sales engineering team to gather client goals and KPI’s.
• Partner with our product and engineering teams to help drive the product roadmap
• Spearhead new opportunities within existing accounts to help drive expansions.

What We’re Looking For

Note: Even if you do not check every single box, we still encourage you to apply! 

• Previous experience working as a Data Scientist, Machine Learning Engineer, or as an Engineer working with ML models or GenAI applications in production.
• Comfortable working in public Cloud environments (AWS, Azure, GCP)
• Knowledge of machine learning frameworks such as TensorFlow, PyTorch or Scikit-learn
• Knowledge of LLM / Agentic frameworks such as Llamaindex, LangGraph, and DSPy
• Understanding of ML/DS concepts, model evaluation strategies and lifecycle (feature generation, model training, model deployment, batch and real time scoring via REST APIs) and engineering considerations
• Understanding of GenAI concepts and application evaluation + development lifecycle  
• Proficiency in a programming language (Python, JS/TS, Java, Go, etc)
• Strong Communication Skills - Ability to simplify complex, technical concepts.
• A quick and self learner - undaunted by technical complexity of production ML deployments and welcome the challenge to learn about them and develop your own POV.

Bonus Points, But Not Required

• Previous engineering experience in:
  • Data Science
  • MLOps
  • ML Frameworks
  • LLM / Agentic frameworks
• Customer facing experience strongly preferred such as Solutions Architect, Implementation Specialist, Sales Engineer, Customer Success Engineer, Consultant, or Professional Service roles
• Prior experience working with applications deployed with Kubernetes
• Prior experience demoing technical products to both business and technical audiences

The estimated annual salary and variable compensation for this role is between $125,000 - $175,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.

While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.

About Arize AI

AI is moving fast — but most teams are still flying blind once their models hit production. Arize builds the infrastructure that changes that: observability, evaluation, and iteration tools that give AI engineers real visibility into what their systems are actually doing.

We’re backed by $131M in funding — including the largest Series C ever raised in AI observability — with investors like Datadog, PagerDuty, and M12 (Microsoft’s venture fund). Our customers include Uber, Wayfair, and Tripadvisor. And Phoenix, our open-source observability tool, has become the go-to starting point for serious AI engineering teams worldwide.

We’re building the category. Now we need someone to help our customers tell that story.

The Role

Customer marketing at Arize isn’t a relationship management job — it’s a growth function. You’ll work directly with some of the most sophisticated AI engineering teams in the world, turning their wins into content, their voices into pipeline, and their communities into a compounding advantage for Arize.

You’ll sit at the intersection of product, sales, and customer success — owning the programs that help customers get more value from Arize while helping Arize grow through the customers we already have. That means building content, running programs, sourcing speakers, and creating campaigns — all with a technical audience in mind.

This is a high-visibility, high-ownership role on a lean team where what you build actually ships.

What You’ll Do

Customer Content & Storytelling

• Produce high-impact, customer-driven content across formats — video case studies, written success stories, social proof, and customer spotlights.
• Interview customers and translate technical wins into narratives that resonate with AI engineers and executive buyers alike.
• Build a library of proof points that sales, demand gen, and product can pull from.

Customer Reference Program

• Own and scale Arize’s customer reference program end-to-end — identifying advocates, managing relationships, and matching the right reference to the right opportunity.
• Partner with Sales to ensure reference coverage across segments, use cases, and industries.

Events & Speaker Sourcing

• Secure and prepare customer speakers for Arize events, webinars, conferences, and developer workshops.
• Support customer-facing events including meetups, workshops, and roundtables — from logistics to content.

Community & Advisory Programs

• Build and run programs like the Customer Advisory Board and power user groups that create tight feedback loops between customers and our product and GTM teams.
• Partner with Customer Success to amplify educational resources, best practices, and product adoption milestones.

Expansion & Adoption Campaigns

• Develop and execute campaigns that drive product adoption, increase engagement, and create upsell and expansion opportunities.
• Work cross-functionally with CS, Sales, and Product to identify expansion signals and turn them into pipeline.

What We’re Looking For

• 5+ years of experience in customer marketing, product marketing, or a closely related field — ideally at a developer tools, data infrastructure, or AI/ML company.
• Proven ability to identify customer stories and turn them into compelling content — you know how to find the narrative in a technical win.
• Experience running reference or advocacy programs and building scalable processes around them.
• Strong cross-functional collaborator — you’ve worked closely with Sales and Customer Success and understand how to support pipeline goals without losing the customer-first lens.
• Excellent written communication; comfortable writing for technical audiences without losing the thread for business stakeholders.
• Event and program management experience — you can run a webinar, coordinate a roundtable, and manage a speaker from ask to stage.
• Actively using AI in your day-to-day work — not just aware of it. You’re experimenting with AI tools to move faster, think more creatively, and do work that would have taken a team to do solo.

Nice to Have

• Background in or strong familiarity with AI/ML, LLMs, or data infrastructure.
• Experience with developer communities or open-source ecosystems.
• Familiarity with tools like Salesforce, HubSpot, or similar CRM/marketing automation platforms.
• Previous experience building CAB programs or structured executive engagement programs.

Why Arize

• We’re defining a category — and growing fast in it.
• Your work will have a direct impact on revenue, product, and community.
• You’ll work alongside some of the sharpest minds in AI infrastructure.
• Competitive salary, equity, and benefits.
• Hybrid work out of our San Francisco office.

Salary range $140,000-$175,000 dependent on experience

About Arize

Arize AI is the leading AI observability and evaluation platform, helping teams monitor, troubleshoot, and improve machine learning and generative AI systems in production. We partner with top enterprises and cutting-edge AI companies to ensure their AI works reliably at scale.

The Role

We’re looking for a Brand Designer to help bring Arize to life across every touchpoint—from digital campaigns to field events to large-scale brand activations.

This is a high-impact, hands-on role for someone who is deeply creative, highly detail-oriented, and obsessed with craft. You’ll work closely with the Head of Brand and cross-functional partners to define and execute a bold, cohesive brand that stands out in a rapidly evolving AI category.

If you care about pixels, typography, systems, and storytelling—and want to help shape how a category-defining company shows up in the world—this role is for you.

What You’ll Do

Design & Execution

• Design across a wide range of surfaces: digital ads, social, web, email, presentations, event collateral, and OOH
  
  
• Own end-to-end execution for campaigns and launches, from concept to final production
  
  
• Create compelling visual systems that scale across channels while maintaining consistency
  
  

Brand Building

• Help evolve and refine Arize’s brand identity, guidelines, and visual language
  
  
• Ensure brand consistency across all touchpoints while pushing creative boundaries
  
  
• Contribute to the development of standout brand moments, including events and large-scale activations
  
  

Creative Collaboration

• Partner closely with marketing, product marketing, and field teams to bring campaigns to life
  
  
• Work with external vendors and partners (agencies, printers, fabricators) as needed
  
  
• Translate complex, technical concepts into clear, engaging visual narratives
  
  

Craft & Detail

• Maintain a high bar for quality, precision, and polish in everything you produce
  
  
• Obsess over typography, layout, spacing, and visual hierarchy
  
  
• Continuously iterate and improve based on feedback and performance
  
  

What We’re Looking For

• ~3 years of experience in brand design, ideally in B2B tech, SaaS, or startups
  
  
• A strong portfolio showcasing high-quality, modern brand work across multiple channels
  
  
• Deep attention to detail and a clear point of view on design
  
  
• Experience designing for events, campaigns, and physical + digital environments
  
  
• Ability to move quickly, be scrappy, and execute at a high level in a fast-paced environment
  
  
• Strong communication and collaboration skills
  
  
• Interest in AI, data, or technical products is a plus
  
  

Why Arize

• Shape the brand of a category-defining AI company
  
  
• High ownership and creative impact across all surfaces
  
  
• Work on everything from digital to physical experiences
  
  
• Fast-moving, collaborative, and design-forward culture

Salary Range $120,000-$140,000 depending on experience plus a generous equity package

Must be located in the Bay Area

About the role

We’re looking for a Technical Product Marketing Manager to own competitive intelligence and sales enablement in an AI-native workflow. This role is focused on transforming competitive noise into clear, actionable insight that directly impacts live deals.

You’ll use AI tools and automation to gather raw inputs – monitoring competitors, tracking market shifts, and synthesizing signals – but your real value will be judgment. You’ll help revenue teams understand where we win, where we lose, how to position effectively, and what narratives resonate with technical buyers (eg: AI engineers, ML practitioners, or AI platform teams).

This role sits at the intersection of automation and insight. You’ll help build a competitive intelligence system that gives our sales team a clear edge in deals.

What you’ll do

Competitive Intelligence & Market Insight

Own ongoing competitive monitoring across product launches, pricing changes, messaging shifts, and sales motions. Build AI-assisted workflows to aggregate signals from websites, changelogs, reviews, analyst commentary, and market conversations.

Distill findings into sharp, opinionated insights that clarify implications for our positioning and sales strategy. Maintain and continuously evolve battlecards and competitive briefs that reflect current market dynamics. Identify emerging patterns and share insights and recommendations to product and revenue leadership.

Sales Enablement & Competitive Strategy

Partner closely with sales to translate positioning into practical talk tracks and objection-handling frameworks. Create and iterate on battlecards, differentiation frameworks, and competitive guides that improve how we compete throughout the entire sales cycle.

Participate in deal reviews to understand how competitive dynamics unfold in real conversations. Train reps on how to use competitive materials effectively, and continuously refine enablement assets based on field feedback.

AI-Native Research & Workflow Development

Design repeatable AI-assisted research workflows to track and analyze competitive signals. Experiment with automation, agents, and prompt systems to improve the quality and speed of insight generation.

Establish clear standards for when to rely on AI outputs and when to apply human judgment. Continuously improve research systems to increase signal quality and reduce noise.

Messaging Clarity & Narrative Development

Translate competitive insight into concise, compelling messaging. Help sharpen differentiation narratives that sales can confidently deliver in high-stakes conversations.

Ensure all materials are clear, opinionated, and grounded in real buyer dynamics.

Measurement & Impact

Track adoption and effectiveness of competitive materials across the sales organization. Gather feedback from reps and leadership to assess clarity, usability, and deal impact.

Refine content and workflows based on measurable influence on positioning confidence, objection handling, and win rates.

Future Scope: Partner Marketing Expansion

Over time, expand scope into partner marketing initiatives, helping shape co-marketing narratives and enablement with strategic ecosystem partners.

What we’re looking for

• 5–7 years of experience in product marketing, sales, competitive intelligence, or strategy
• Strong writing skills with the ability to distill complex information into clear, actionable insight
• Ability to read and reason about code, APIs, and technical documentation to understand product capabilities and competitive differences
• Structured thinker with strong synthesis skills (able to turn noisy inputs into clear frameworks and insights)
• Experience working cross-functionally with sales teams and supporting live deals
• Comfortable using AI tools (Claude Code, Cursor, or similar tools) as part of daily workflows
• Deep curiosity about how and why products, markets, and buyers behave
• Self-starter who thrives in fast-paced environments and takes ownership of outcomes

Bonus points

• Experience in Data/ML, AI, or developer-focused products
• Familiarity with building automation or AI-assisted workflows
• Exposure to competitive intelligence programs in high-growth companies
• Experience supporting live deals through positioning and objection handling
• Interest in buyer psychology and decision-making dynamics
• Exposure to coding or building technical side projects

Pay Range $140,000-$175,000 depending on experience

About the role

We’re looking for a Technical Product Marketing Manager to own how developers discover, adopt, and grow with Phoenix and the broader Arize developer ecosystem.

Phoenix is often the first touchpoint developers have with Arize. This role owns that experience end-to-end — from discovery to first use to sustained adoption and growth. You’ll help shape the product experience, remove friction, and expand Phoenix’s reach, usage, and developer mindshare.

This role sits at the intersection of product marketing, developer experience, and open-source growth. You’ll combine technical fluency, strong narrative instincts, and a bias to ship to drive measurable improvements in developer activation, engagement, and expansion.

What you’ll do

Own the developer growth motion

• Define and own key metrics across the developer journey: awareness, adoption, activation, engagement, and qualified conversion signals from Phoenix into AX where relevant
• Identify friction across the OSS, cloud, and self-serve experience, and partner with product to improve it
• Develop hypotheses and run experiments to improve onboarding, activation, engagement, and expansion

Narrative & positioning

• Own messaging and positioning for Phoenix and self-serve AX
• Clarify Phoenix’s role in the AI evaluation, observability, and agent development ecosystem
• Help articulate how Phoenix and Arize AX fit together for different audiences and stages of adoption
• Support launch coordination for major Phoenix releases

Developer journey & content

• Build technical content that supports key moments in the developer journey (first use, activation, production readiness)
• Create and improve onboarding and activation flows across OSS, cloud, and self-serve experiences
• Develop guides that show how Phoenix is used in real-world workflows, and how teams can extend those workflows into AX when needed
• Write from hands-on product usage and real technical understanding. 

Community & ecosystem

• Engage with the Phoenix and broader AI developer community to understand needs and surface insights
• Partner with DevRel on amplification and community engagement
• Identify which channels and communities are worth investing in, and help shape Arize’s developer community strategy
• Identify opportunities to grow Phoenix’s reach and mindshare

AI-Native Execution

• Use AI-native workflows to monitor ecosystem signals, synthesize feedback, and ship quickly
• Dogfood Arize products in your own workflows and write from direct experience
• Operate with a strong bias toward iteration, experimentation, and measurable outcomes

What we're looking for

• 3-5 years in developer marketing, product marketing, developer relations, or a technical/product role with strong go-to-market instincts
• Comfortable reading and working with code, APIs, and developer tools
• Strong technical writing skills
• Experience with AI/ML tooling, observability, or developer workflows
• Comfortable using AI tools as part of daily workflows
• Hands-on executor who ships fast
• SF-based

Bonus points

• • Experience with OSS go-to-market or PLG
  • Existing relationships in the SF AI community
  • Personal following in AI/ML

Pay Range $140,000-$175,000 depending on experience

The Team

Our engineering team builds systems that interact with some of the most complex software  ever deployed in production. The team is composed of industry veterans that have built deep learning infrastructure, autonomous drones, ridesharing marketplaces, ad tech and much more. 

We are looking for a fast-paced, client-obsessed Account Executive with an entrepreneurial mindset to find, win and grow new customers. You’ll be searching for business while being an engaged member of the AI/ML community, identifying prospects who will benefit most from our solution. You’ll accomplish this by running an effective ground-game, talking to AI/ML leaders, identifying opportunities to help and building solutions to help achieve their goals. You’ll be involved in exciting and complex sales cycles and leverage your business acumen to navigate the intricacies. 

What You’ll Do

• Be a networker, seller and closer
• Build relationships with AI/ML stakeholders and be an active member of the community
• Conduct discovery with prospects and share the Arize vision
• Run a sophisticated prospecting strategy to “get the word out” and find deals
• Create sales plays, write talk tracks and strategically identify new business opportunities 
• Deeply research accounts, stakeholders and competitors
• Manage proof of concepts, drive adoption and grow accounts
• Manage and navigate internal / external stakeholders to ensure success
• Understand use cases, scope licensing and find more workloads
• BANT or MEDDIC methodology preferred

What We’re Looking For

• 5+ years SaaS sales experience: Hungry, aggressive and motivated 
• Familiarity or willingness to learn sales technologies to find and attract prospects
• Self-starter and comfortable working in limited process environments
• Full-cycle sales experience and ability to navigate the complexities of enterprise deals
• Fast-paced and focused on helping prospects / customers
• Team player: Collaboration with peers and other organizations within Arize is critical to success, we deeply value the success of the collective team over individual gains
• Strong communication skills: Clearly and objectively communicate observations from the field

Bonus Points, But Not Required

• Previous selling experience in
• Software Engineering
• Data Science
• Machine Learning

The estimated annual salary and variable compensation for this role is between $160,000 - $225,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.

While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.

The Team

Our engineering team builds systems that interact with some of the most complex software  ever deployed in production. The team is composed of industry veterans that have built deep learning infrastructure, autonomous drones, ridesharing marketplaces, ad tech and much more. 

We are looking for a fast-paced, client-obsessed Account Executive with an entrepreneurial mindset to find, win and grow new customers. You’ll be searching for business while being an engaged member of the AI/ML community, identifying prospects who will benefit most from our solution. You’ll accomplish this by running an effective ground-game, talking to AI/ML leaders, identifying opportunities to help and building solutions to help achieve their goals. You’ll be involved in exciting and complex sales cycles and leverage your business acumen to navigate the intricacies. 

What You’ll Do

• Be a networker, seller and closer
• Build relationships with AI/ML stakeholders and be an active member of the community
• Conduct discovery with prospects and share the Arize vision
• Run a sophisticated prospecting strategy to “get the word out” and find deals
• Create sales plays, write talk tracks and strategically identify new business opportunities 
• Deeply research accounts, stakeholders and competitors
• Manage proof of concepts, drive adoption and grow accounts
• Manage and navigate internal / external stakeholders to ensure success
• Understand use cases, scope licensing and find more workloads
• BANT or MEDDIC methodology preferred

What We’re Looking For

• 5+ years SaaS sales experience: Hungry, aggressive and motivated 
• Familiarity or willingness to learn sales technologies to find and attract prospects
• Self-starter and comfortable working in limited process environments
• Full-cycle sales experience and ability to navigate the complexities of enterprise deals
• Fast-paced and focused on helping prospects / customers
• Team player: Collaboration with peers and other organizations within Arize is critical to success, we deeply value the success of the collective team over individual gains
• Strong communication skills: Clearly and objectively communicate observations from the field

Bonus Points, But Not Required

• Previous selling experience in
• Software Engineering
• Data Science
• Machine Learning

The estimated annual salary and variable compensation for this role is between $160,000 - $225,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.

While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.

At Arize AI, we’re building the category-defining platform for AI observability, evaluation, and reliability. Our mission is to help teams build AI systems that actually work in the real world.

As AI adoption explodes, the community of builders—ML engineers, AI engineers, researchers, and developers—needs spaces to learn, connect, and collaborate.

That’s where you come in.

We’re looking for an Events Manager to own and scale the Arize event experience—from flagship conferences like Observe to high-impact community and brand experiences across the Bay Area and beyond.

This role is perfect for someone who thrives at the intersection of operations, creativity, and community building.

What You’ll Do

Lead Arize’s Event Strategy

• Plan and execute Arize’s flagship events, including Observe, our AI engineering conference.
  
  
• Own the full lifecycle of corporate and branded events—from concept to execution to post-event analysis.
  
  

Build Memorable Brand Experiences

• Design and run brand experience events across the Bay Area.
  
  
• Create experiences that resonate with AI engineers, developers, and technical leaders.
  
  

Execute High-Impact Events

• Manage event logistics including venue selection, vendors, budgets, timelines, and operations.
  
  
• Partner closely with marketing, developer relations, product, and leadership teams.
  
  
• Ensure events are executed seamlessly and at a high bar of quality.
  
  

Grow the AI Community

• Help build the Arize community through meetups, developer events, and workshops.
  
  
• Develop programming that engages AI builders
  
  

Measure and Improve

• Track event performance and outcomes.
  
  
• Use data and feedback to continuously improve the Arize event experience.
  
  

What We’re Looking For

• 7+ years of experience in event management, experiential marketing, or community events.
  
  
• Proven experience planning corporate, conference, or large-scale events.
  
  
• Experience building events for developers, AI audiences, or technical communities.
  
  
• Exceptional organizational and project management skills.
  
  
• A world-class communicator who can collaborate across teams and stakeholders.
  
  
• A creative and out-of-the-box thinker who can design memorable brand experiences.
  
  
• Ability to manage multiple events and timelines simultaneously.
  
  
• Based in the San Francisco Bay Area.
  
  

Bonus Points

• Experience running developer conferences or meetups.
  
  
• Background in AI, ML, data, or developer ecosystems.
  
  
• Experience managing sponsors, speakers, and technical programming.
  
  
• Startup or high-growth company experience.
  
  

Why Arize

• Work at the center of the AI engineering ecosystem.
  
  
• Help shape events that bring together the best AI builders in the world.
  
  
• Build experiences that define the AI observability category.
  
  

Salary Range $160,000-$190,000 plus a generous equity package depending on experience

Note: Arize is a remote-first company but Developer Relations roles often appear at in-person events. The nature of this role requires candidates to be based in the San Francisco Bay area, though there isn't an in-office requirement.

The Opportunity

Our developer relations team’s mission is to provide the best possible developer experience for our flagship products, Arize AX and Arize Phoenix. You’ll drive value to the business by building authentic relationships with the community at in-person events, writing best-in-class documentation, attention-grabbing open-source demos, blog posts, videos, social content and more. We are expanding the team to improve our geographic coverage, with this role specifically based in the San Francisco Bay area.

What You’ll Do

Primary responsibilities

• Build awareness of Arize’s products and our reputation as a thought leader in the space of AI evaluations and observability across every medium: social content, blog posts, videos, and more
• Create a stellar onboarding experience for users of Arize by writing, expanding and polishing our product documentation
• Write tutorials, cookbooks and open-source demonstration repositories that drive users quickly from introduction to value
• Interact directly with our developer community at conferences, trade shows, and local meetups as well online through our community Slack and other channels
• Take feedback from the community and turn it into actionable product insights that shape our open source and commercial product roadmaps

Secondary responsibilities

• Assist our marketing team by providing source material for field marketing and SEO-focused website copy
• Be the first point of contact for community members with product questions, directing them to the appropriate teams and channels
• Collaborate with the Product team to prototype “spikes” for new features and product directions
• Build partnerships with other companies and projects in the space to extend our reach

What We’re Looking For

• 3+ years of experience in an engineering or equivalently technical dev relations role
• Excellent technical communication skills, both written and verbal, demonstrated by public-facing documentation, blog posts and videos where possible
• Up-to-date engineering skills, ideally but not necessarily demonstrated by open-source demonstrations and cookbooks
• Working knowledge of LLM-based app development e.g. agents, RAG, orchestration frameworks. You do not need to be specifically familiar with Arize.
• A curious and self-motivated continuous learner, comfortable with the ambiguities and rapid iteration of a startup environment
• Willing to attend occasional evening and weekend events in-person either local to your location or (less frequently) within a few hours’ travel time

Bonus Points

• Familiarity with the evaluations and observability space including products like Arize
• Highly engaged in technical communities on forums like X, Reddit, Slack, Discord, Dev.to etc.
• Existing experience running or contributing to open-source projects like Arize Phoenix

The estimated annual salary for this role is between $100,000 - $175,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.

While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.

Note: Arize is a remote-first company but Developer Relations roles often appear at in-person events. The nature of this role requires candidates to be based in the New York City metro area, though there isn't an in-office requirement.

The Opportunity

Our developer relations team’s mission is to provide the best possible developer experience for our flagship products, Arize AX and Arize Phoenix. You’ll drive value to the business by building authentic relationships with the community at in-person events, writing best-in-class documentation, attention-grabbing open-source demos, blog posts, videos, social content and more. We are expanding the team to improve our geographic coverage, with this role specifically based in the New York metro area.

What You’ll Do

Primary responsibilities

• Build awareness of Arize’s products and our reputation as a thought leader in the space of AI evaluations and observability across every medium: social content, blog posts, videos, and more
• Create a stellar onboarding experience for users of Arize by writing, expanding and polishing our product documentation
• Write tutorials, cookbooks and open-source demonstration repositories that drive users quickly from introduction to value
• Interact directly with our developer community at conferences, trade shows, and local meetups as well online through our community Slack and other channels
• Take feedback from the community and turn it into actionable product insights that shape our open source and commercial product roadmaps

Secondary responsibilities

• Assist our marketing team by providing source material for field marketing and SEO-focused website copy
• Be the first point of contact for community members with product questions, directing them to the appropriate teams and channels
• Collaborate with the Product team to prototype “spikes” for new features and product directions
• Build partnerships with other companies and projects in the space to extend our reach

What We’re Looking For

• 3+ years of experience in an engineering or equivalently technical dev relations role
• Excellent technical communication skills, both written and verbal, demonstrated by public-facing documentation, blog posts and videos where possible
• Up-to-date engineering skills, ideally but not necessarily demonstrated by open-source demonstrations and cookbooks
• Working knowledge of LLM-based app development e.g. agents, RAG, orchestration frameworks. You do not need to be specifically familiar with Arize.
• A curious and self-motivated continuous learner, comfortable with the ambiguities and rapid iteration of a startup environment
• Willing to attend occasional evening and weekend events in-person either local to your location or (less frequently) within a few hours’ travel time

Bonus Points

• Familiarity with the evaluations and observability space including products like Arize
• Highly engaged in technical communities on forums like X, Reddit, Slack, Discord, Dev.to etc.
• Existing experience running or contributing to open-source projects like Arize Phoenix

The estimated annual salary for this role is between $100,000 - $175,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.

While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.