Main Mission As the Project Lead for L'Oréalistar Canada, you are responsible for the strategic steering, compliance, and local performance of the influencer marketing platform. Reporting to the A&I Director for the CDMO, you ensure the program's consistency with the Group's digital vision while guaranteeing its operational and budgetary execution.

 Key Responsibilities (based on RACI)

1. Strategic Steering & Design (A/R)

• Define and lead the global strategy for the L'Oréalistar program.
• Oversee the platform's UX design and modifications to optimize the user experience.
• Supervise and validate the gamification system to engage content creators.

1. Governance, Budget & Compliance (A/R)

• Manage budget allocation across different divisions.
• Ensure full project compliance (legal aspects, terms and conditions, and IT security).
• Act as the final point of entry for escalation management.

1. Performance & Insights (A/R)

• Steer performance tracking (KPIs) and ensure the sharing of strategic insights with stakeholders.

1. Operational Oversight (A - Accountable)You hold final responsibility (Approval) for the following areas executed by partners (ODORE) or brands:

• Planning & Calendar: Validation of the animation calendar.
• Creator Management: Approval of creator selection and the database.
• Content & Animation: Validation of the bilingual configuration (EN/FR), email templates, and community animation.
• Logistics & Products: Oversight of product fulfillment.
• Onboarding: Validation of the brand training and onboarding program.

Key Collaborations

• ODORE (Operational Partner): Your "right hand" for technical and logistical execution (R - Responsible).
• BRANDS: Your partners for mission ideation and the provision of product/brand assets.

Required Skills

• Expertise in Influencer Marketing strategy and Digital Platforms.
• Proficiency in multi-division budget management.
• Knowledge of IT compliance and Data Privacy.
• Ability to manage external partners (Agencies/SaaS Platforms).
• Mandatory bilingualism (French/English) for content configuration.

About the Cloud Payments team

Cloud Payments is part of the Cloud Billing organization. As MongoDB’s Cloud business grows, the billing and payments stack becomes increasingly mission‑critical. Our team:

• Ingests and aggregates detailed metering and usage data from internal services and major cloud providers (AWS, Azure, GCP)
• Calculates and generates daily customer bills for millions of customers worldwide
• Integrates with payment processors and internal financial systems to support Finance, Sales, Marketing, and Accounting
• Continuously improves customer-facing billing and payments experiences and the reliability and scalability of our backend systems

We’re a group of engineers who care deeply about code quality, correctness, and observability, and who are comfortable collaborating with both highly technical partners and non-technical stakeholders across the business.

The role

We’re looking for a Software Engineer 3 to help design, build, and operate the services that power Cloud Payments. You’ll work primarily in the JVM ecosystem (Java and related tooling), with a focus on large-scale, distributed systems that have to be correct, resilient, and auditable.

This is a Canada-based, fully remote role. You’ll collaborate closely with teammates and stakeholders across North America time zones, including engineers in the broader Cloud Billing organization.

What you’ll do

In this role, you will:

• Design, implement, and operate backend services that ingest, process, and reconcile large volumes of usage and billing data from internal and external systems
• Collaborate with product, Finance, Revenue, and other engineering teams to evolve our billing and payments capabilities and improve customer experience
• Own features end‑to‑end: requirements, design, implementation, testing, rollout, monitoring, and iterative improvement
• Help scale and harden our systems as Atlas and our broader Cloud business continue to grow rapidly
• Participate in architecture discussions, technical design reviews, and code reviews to keep our systems robust and maintainable
• Contribute to improving our tooling, observability, and development workflows so the whole team can move faster and safer
• Take part in an on‑call rotation that treats reliability as a team sport, not an individual burden

What we’re looking for

You may be a great fit if you:

• Have 3+ years of experience building and maintaining backend systems in a compiled language, ideally Java
• Understand core object‑oriented design principles and how to apply them to complex, evolving systems
• Have experience with distributed systems and services that need to be highly available, observable, and correct at scale
• Are comfortable working with databases (relational and/or non‑relational such as MongoDB) in production environments
• Communicate clearly and enjoy working with both technical and non‑technical stakeholders across multiple teams
• Are curious, collaborative, and motivated by solving real customer and business problems rather than just closing tickets

Nice to have (but not required):

• Experience with billing, payments, or other financial systems where correctness, auditability, and compliance really matter
• Experience with cloud platforms (AWS, GCP, Azure) and modern communication protocols like gRPC
• Familiarity with data-intensive applications, data pipelines, or data lakes
• Exposure to working with I/O frameworks like Reactor
• Experience with containerization and orchestration (e.g., Docker, Kubernetes)
• Prior exposure to MongoDB as a developer or operator

We don’t expect you to check every box. If you’re excited about the space and think you could do great work here, we’d love to hear from you.

Working model & location

• Location: Canada
• Working model: Fully remote, with colleagues primarily across North American time zones

How we’ll support you

MongoDB is committed to building a supportive, inclusive, and growth‑oriented environment for everyone on the team. Our approach to benefits and working models is designed to support your physical, emotional, financial, and family well‑being, and to give you flexibility in how you do your best work.

You’ll have opportunities to:

• Work on complex, meaningful projects that directly impact MongoDB’s Cloud business
• Learn from and collaborate with experienced engineers across Cloud Billing and other parts of MongoDB
• Grow your career through mentorship, feedback, and stretch projects aligned with your interests

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273389937

The Security Product Management team is vital in safeguarding customer trust and making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries. Our team's scope is broad and critical, covering a range of features, including Networking, IAM, Data Governance, Encryption, Compliance, and Auditing.

This role can be based out of our Toronto office, or remotely in Canada. 

Responsibilities

• In this role, you will be a key member of security product management responsible for Account Protection and safeguarding customer trust at MongoDB
• Develop a robust vision for best-in-class security and identity threat management, from identification to remediation
• Build a vision for best-in class security features that identify, mitigate, and proactively prevent unauthorized attempts to access data
• Partner with engineering to develop a prioritized product roadmap and backlog to execute against that vision
• Deeply understand all aspects of the business - to ensure a business outcome aligned with our broader product, customer, and company goals
• Deepen our understanding of evolving threats and corresponding technologies in data security. Use customer inputs to serve as an expert and propose new innovations or best practices from the industry
• ​​Partner with engineering, legal, research, product marketing, support, sales, and security teams to deepen customer trust as they use MongoDB for their most critical data workloads
• Define and implement key performance indicators (KPIs) and success metrics for security initiatives, ensuring alignment with business objectives and product goals

Requirements

• 5+ years of product management or equivalent experience in enterprise security or platforms
• Experience working with security focused engineers in a diverse team
• Domain expertise in threat detection, data security, or a related field
• Experience driving business results through influential leadership across multiple partner teams including engineering, sales, marketing, solution architects and customer success.
• Excellent written and verbal communication skills, including experience presenting to executive leadership
• Proven ability to define and deliver successful product strategies and roadmaps
• Demonstrated experience in defining technical product requirements into an actionable product roadmap
• Understanding of various public cloud providers such as AWS, Azure, and GCP
• Comfortable with stage presence and public speaking
• B.Sc. in Computer Science, or equivalent experience

Nice to have

• Certifications or similar evidence of professional milestone completion and continuous training (such as: CISSP, CompTia Security+, SANS, etc.)
• Community support and participation to advance data and cloud security such as conference or meetup panels and blog or paper authorship
• MBA, M.Sc.+ or equivalent in relevant domain

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263333204

The Security Product Management team is vital in safeguarding customer trust and making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries. Our team's scope is broad and critical, covering a range of features, including Networking, IAM, Data Governance, Encryption, Compliance, and Auditing.

This role can be based out of our Toronto office or remotely in North America.

Responsibilities

• In this role, you will be a key member of security product management making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries
• Build a vision for best-in-class data security features such as Resource Policies, Secure by Default at MongoDB, and other security and privacy features that minimize exposure to unauthorized access and risk of data loss. 
• Partner with engineering to develop a prioritized product roadmap and backlog to execute against that vision.
• Deeply understand all aspects of the business - to ensure a business outcome aligned with our broader product, customer, and company goals
• Deepen our understanding of evolving threats and corresponding technologies in data security. Use customer inputs to serve as an expert and propose new innovations or best practices from the industry
• ​​Partner with engineering, legal, research, product marketing, support, sales, and security teams to deepen customer trust as they use MongoDB for their most critical data workloads
• Define and implement key performance indicators (KPIs) and success metrics for security initiatives, ensuring alignment with business objectives and product goals

Requirements

• 5+ years of product management or equivalent experience in enterprise security or platforms
• Experience working with security focused engineers in a diverse team
• Domain expertise in data security
• Experience driving business results through influential leadership across multiple partner teams including engineering, sales, marketing, solution architects and customer success.
• Excellent written and verbal communication skills, including experience presenting to executive leadership
• Proven ability to define and deliver successful product strategies and roadmaps
• Demonstrated experience in defining technical product requirements into an actionable product roadmap
• Understanding of various public cloud providers such as AWS, Azure, and GCP
• Comfortable with stage presence and public speaking
• B.Sc. in Computer Science, or equivalent experience

Nice to have

• Certifications or similar evidence of professional milestone completion and continuous training (such as: CISSP, CompTia Security+, SANS, etc.)
• Community support and participation to advance data and cloud security such as conference or meetup panels and blog or paper authorship
• MBA, M.Sc.+ or equivalent in relevant domain

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263343037

We are seeking a dynamic and visionary Director of Identity and Security Product Management to lead our Identity and Security Product Management team. This person will define and drive the execution of our product strategy for crucial functions across IAM and security, with a portfolio spanning authorization, authentication, Queryable Encryption, security hardening, and more. In this pivotal role, you will collaborate closely with stakeholders at every level of the organization, including executive leadership and cross-functional teams across multiple business units.

As the Director of Identity and Security Product Management, you will work closely with your engineering counterparts to define and deliver the roadmap for Identity and Access Management (IAM), Queryable Encryption, and Database Security. Your scope will span the MongoDB Atlas Platform, Core Database, and other critical companion services, ensuring that our IAM and security offerings continue to set the industry standard for excellence and innovation.

Your leadership in this role will be instrumental in maintaining our customers’ trust in MongoDB to deploy secure, high-performance applications with confidence, knowing their data is protected by cutting-edge security solutions.

This role can be based in Toronto or remotely in Canada.

Responsibilities

• Lead the Identity & Security Product Management team responsible for delivering Identity and Access Management, Queryable Encryption, and other customer-facing security features within the MongoDB platform 
• Drive highly regulated customer platform security and compliance requirements into MongoDB products
• Drive collaboration across Engineering, Customer Support, Marketing, Sales, and the Executive Leadership Team
• Drive a strategic narrative with customers and industry thought leaders around database security and identity
• Develop and maintain an accurate and up-to-date roadmap across your ownership areas in partnership with Engineering counterparts
• Develop strategic, operational, and tactical recommendations tailored to our products to improve  customers’ security posture and compliance positioning; regularly evangelize solutions at industry conferences, trade shows, and with key partners and accounts
• Deeply understand all aspects of MongoDB - to ensure a business outcome aligned with our broader product, customer, and company priorities
• Define security go-to-market strategies, identify key market/competitive trends and customer opportunities, and plan and manage programs to execute against those strategies by partnering with sales leadership at regional and global levels
• Drive decision-making around prioritization, solutions, functionality, and pricing

Requirements

• 7+ years of experience managing teams and demonstrating leadership skills that bring together diverse viewpoints and drive a strategic agenda forward; can-do attitude, optimism, humility, and willingness to dive into ambiguity are all pluses!
• 10+ years of Product and/or Engineering Security experience working with enterprise-focused technologies and customers
• Excellent written and verbal communication skills with the ability to present to large executive audiences and key enterprise customers globally
• Experience or Expertise in One or more of the following: CEH, GSEC, CISM, Comp TIA Security +, CISSP, CISA, SSCP, CASP+, OSCP, AWS Solution Architect Pro, AWS Security, AWS Advanced Networking Specialty or other cloud provider equivalents
• Working knowledge and/or hands-on experience with several of the following areas: Identity & Access Management, operating system & platform security, network security, database security, and an understanding of network and web-related protocols
• Strong subject matter expertise in the fields of IT security and risk management
• Experience with cloud-native products and an in-depth understanding of microservice topologies and implementations
• Demonstrated ability to think strategically and proactively address business, product, and technical challenges
• Experience transforming traditional data center security measures into industry-adopted cloud technologies
• Strong technical acumen - our Product Managers must be effective partners in decision-making with their engineering counterparts and have deep depth of knowledge.
• Comfortable speaking with authority on any of the technical aspects of the topics in their portfolio, such as Jira, Aha, AWS, GCP, AZURE, Okta, Bug Bounties, DLP, Secure Web Browsing, Data Classification

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263346784

The Role

The Enterprise Account Executive will be responsible for driving growth across the Canadian public safety market, with a primary focus on NG9-1-1 call handling solutions and emergency notification platforms. This role supports police, fire, EMS, and municipal organizations in modernizing their emergency communications infrastructure, ensuring regulatory compliance, operational resilience, and public safety readiness. The role requires a strong understanding of the Canadian emergency services ecosystem, including provincial governance models, telecom dependencies, and long-term modernization programs tied to NG9-1-1.

This job posting is being used to fill an existing vacancy.

What You Do

• Build, advance, and maintain an active pipeline aligned to annual quota and forecasting expectations
• Target customer segments include Public Safety Answering Points (PSAPs), Fire and Police Services, municipalities and regional authorities, Emergency Operations Centers (EOCs), and organizations requiring mass notification and public alerting capabilities
• Adopt AI tools as part of daily support workflows to enhance productivity, improve response quality, and support continuous learning.
• Accurately understand, deliver, and articulate Versaterm’s value propositions to local government agency prospects and decision-makers
• Demonstrate software solutions to agency leadership and end-users
• Operate effectively in a fast-paced, growing business unit while working within Versaterm’s overall sales parameters
• Manage all activity related to your sales opportunities within Versaterm’s Salesforce CRM system
• Stay up to date on the public safety competitive landscape and emerging technologies
• Perform other related duties as assigned to support team objectives, departmental needs, and overall organizational priorities
• Operate comfortably in regulated environments with long sales cycles, multiple approval layers, and high operational accountability
• Position NG9-1-1 call handling and emergency notification solutions in compliance with Canadian standards, including CRTC directives, provincial frameworks, and telecom partner requirements
• Drive solution-based selling across call handling, UCMS, logging, and emergency notifications, positioning Versaterm as a long-term public safety partner
• Lead complex, multi-stakeholder sales cycles involving procurement teams, technical authorities, telecom partners, and executive leadership
• Collaborate closely with Canadian telecom providers, technology partners, and system integrators to support successful deployments and long-term customer success

What You Bring

• 5–10 years of sales experience, including 3–5+ years selling public safety technology
• Fluently bilingual in English and French
• Demonstrated experience selling public safety, telecommunications, or mission-critical solutions within the Canadian market
• Proven ability to create, advance, and close public safety opportunities
• Demonstrated success consistently meeting sales quotas and building pipelines in net-new territories
• Strong applications background and understanding of software systems
• Outstanding interpersonal skills to support complex sales transactions and provide clarity and transparency throughout the deal cycle and during issue resolution
• Comfortable operating in regulated environments with long sales cycles, multiple approval layers, and high operational accountability
• Demonstrated ability to engage internal and external stakeholders, peers, and leadership in a polished and professional manner
• Self-starter with a strong work ethic and willingness to take ownership of the assigned sales territory
• Experience with NG9-1-1, emergency communications, or mass notification solutions is strongly preferred
• Ability to travel up to 75%

Due to the nature of our work with public safety agencies, this position requires compliance with applicable Canadian security and background screening requirements. Candidates must successfully pass a comprehensive background check, which may include criminal record verification and additional security assessments as required by customer contracts, provincial authorities, or telecom partners. Obtaining and maintaining all required security clearances is a condition of employment. This may include, but is not limited to, RCMP-based criminal record checks, CPIC screening, and customer-specific security requirements.

Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses. 

🚀 Join HubSpot as an Outbound Business Development Representative (BDR)
📍 Remote (Ontario, Canada)
 🕔 Applications close on May 15th

We’ll be honest — sales isn’t easy, and it’s not for everyone. But for those who love a challenge, thrive on results, and want to launch a long-term path in sales, it’s incredibly rewarding.

If you’re looking to “try out” sales or just dip a toe in, this probably isn’t the role for you. But, if you’re the kind of person who wakes up hungry to compete, thrives on setting and smashing goals, and wants to build a career in tech sales from the ground up — we want to talk to you.

At HubSpot, our BDRs are not only the first point of contact for our prospects—they’re also developing the skills and mindset to become our next generation of Account Executives. This is not a placeholder job — it’s the first chapter of a high-growth sales career designed for those who want to build skills, embrace feedback, move fast, and grow even faster.

The Role:
As an Outbound BDR, you’ll play a key role in HubSpot’s growth engine. You'll be the first touchpoint for many of our future customers, sparking conversations through strategic outreach, uncovering pain points, and qualifying leads. You’ll partner closely with Account Executives to deliver high-quality meetings that drive pipeline, impact, and revenue. Along the way, you’ll sharpen your sales toolkit daily and gain exposure to a world-class sales organization.

Compensation & Career Track:
This is the first of three levels in our BDR program — designed to take you from prospecting pro to promoting to a full-cycle closer.
💰 Base salary: $50,600 CAD
📈 On-target commission: $20,700 CAD
🎯 OTE (on-target earnings): $71,300 CAD
With each promotion, both salary and commission increase — along with your impact.

What You’ll Do:

• Own and execute outbound prospecting through high-volume outreach (60–100+ activities/day) via phone, email, and LinkedIn.
• Collaborate with Account Executives to target strategic accounts and refine outreach strategy.
• Qualify leads based on fit, need, and urgency — and book quality discovery meetings.
• Hit (and exceed) KPIs for activity, meetings delivered, and pipeline impact.
• Grow fast. Learn fast. Get coached. Apply it. Repeat.
  
  

What You Won’t Do:

• Coast. We move fast, we test, we iterate, and we compete.
• Wait for someone to tell you what to do. We value self-starters who take ownership.
• Treat this as “just a job.” This is a foundational role, setting you up for a successful long term career in sales.
  
  

We’re Looking For People Who:
✅ Are eager to grow long-term within a sales path–if your focus is split between sales and other paths like customer success, marketing, operations, etc, this role likely won’t be the best fit.
✅ Are resilient, coachable, and crave feedback to improve.
✅ Are curious and ask why, not just how.
✅ Set high standards for themselves — and hit them.
✅ Are technologically fluent, adapting to new technologies and leveraging AI in your day-to-day.
✅ Communicate clearly, write thoughtfully, and can confidently conduct a cold call.
✅ Are energized by a fast-paced environment and a bit of friendly competition.
✅ Either have past sales success or have demonstrated excellence in goal-driven roles (think: fundraising, athletics, service industry, etc).

Tools We Use (and You’ll Learn):

• HubSpot (of course)!
• LinkedIn Sales Navigator
• AI Powered Tools across all aspects of the role for research & outreach
• Slack, Zoom, LeadIQ, Google Suite, Zoominfo, and more
  
  

To Apply:
📝 No cover letter required.
📄 Submit your resume.
👉 If you're new to sales, show us your grit: include examples of how you've hit ambitious goals in other roles.
📊 If you’ve been in sales before, highlight metrics like quota attainment.

Bottom Line:
We’re looking for future stars, not just seat-fillers. If you want to grow into an elite sales professional and are ready to work hard, get uncomfortable, and see what you're really capable of — this is your shot.

Position Summary

We are seeking a strong and disciplined Inventory Control Manager to take full ownership of reverse logistics (returns) inventory control across North America.

This role is responsible for stabilizing, standardizing, and governing inventory processes across multiple 3PL returns facilities that require improved structure, visibility, and control.

The Manager will lead efforts to ensure inventory accuracy, enforce compliance with internal controls (including SOX), and drive accountability across third-party partners and internal stakeholders.

This is a high-impact role focused on building sustainable processes—not just managing day-to-day activity.

Key Responsibilities

1. Ownership of Reverse Logistics Inventory Control (Primary Focus)

• Own end-to-end inventory control across all returns and reverse logistics facilities
• Establish structure, standards, and governance in environments with inconsistent or underdeveloped processes
• Ensure all returned inventory is:
• Accurately received and recorded
• Properly classified (sellable, damaged, rework, scrap)
• Assigned to correct inventory status and location
• Eliminate:
• Aged or unprocessed returns
• Misclassified or stranded inventory
• Gaps in visibility and reporting
• Drive root cause analysis and corrective actions across 3PL partners and internal teams

1. Inventory Reconciliation & Financial Integrity

• Oversee reconciliation between Oracle ERP and 3PL WMS systems
• Ensure discrepancies across all transaction types are:
• Identified
• Investigated
• Resolved in a timely and controlled manner
• Implement and scale exception-based reconciliation processes
• Ensure integrity of inventory balances supporting financial reporting

1. 3PL Governance & Accountability

• Lead inventory control governance across all returns-related 3PL partners
• Define and enforce expectations for:
• Transaction accuracy and timeliness
• Inventory handling and segregation
• Compliance with inventory status and control requirements
• Escalate and resolve systemic issues impacting inventory accuracy
• Partner with Operations without assuming operational ownership

1. SOX Compliance & Internal Controls

• Own execution and continuous improvement of inventory-related SOX controls
• Ensure all activities are audit-ready with complete documentation and traceability
• Review and approve inventory adjustments in line with control thresholds
• Identify control gaps and implement corrective actions

1. Reporting, Analytics & Visibility

• Establish reporting frameworks to provide visibility into:
• Returns inventory by status and location
• Aging, excess, and obsolete inventory
• Inventory discrepancies and trends
• Deliver actionable insights to Finance, Supply Planning, and Operations
• Drive automation of reporting and reconciliation processes

1. Process Standardization & Continuous Improvement

• Develop and implement standard operating procedures (SOPs) across all returns facilities
• Standardize inventory control practices across 3PL network
• Lead initiatives to improve accuracy, efficiency, and scalability
• Support system implementations, integrations, and UAT testing

1. Team Leadership & Development

• Provide guidance and oversight to Inventory Control Specialists / Analysts
• Set clear expectations, priorities, and performance standards
• Foster a culture of accountability, accuracy, and continuous improvement
• Support hiring, onboarding, and development of team members as needed

Key Performance Indicators (KPIs)

• Inventory accuracy across returns facilities
• Timeliness and completeness of reconciliations
• Reduction in aged and unprocessed returns inventory
• Reduction in manual adjustments and write-offs
• Compliance with SOX controls and audit outcomes
• Resolution time for inventory discrepancies
• Improvement in 3PL performance and adherence to standards

Qualifications

• Bachelor’s degree in Supply Chain, Finance, Accounting, or related field (preferred)
• 5–8+ years experience in inventory control, reverse logistics, or 3PL environments
• Proven experience managing ERP (Oracle preferred) and WMS reconciliation processes
• Experience operating in SOX-controlled environments
• Strong leadership and stakeholder management skills
• Advanced Excel skills; experience with Power BI or similar tools preferred
• French and English Communication 

Core Competencies

• Strong ownership mindset with ability to drive results in complex environments
• Ability to bring structure and discipline to under-controlled operations
• Strong analytical and problem-solving capability
• Confident in challenging internal teams and external partners
• High attention to detail with strong financial acumen

What Success Looks Like

• Returns inventory is accurate, visible, and controlled across all facilities
• No aged or unprocessed returns without clear disposition
• Reconciliation processes are automated, scalable, and exception-based
• 3PL partners operate within clearly defined and enforced standards
• Audit readiness is consistent with no surprises

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Sommaire du poste

Nous sommes à la recherche d’un(e) gestionnaire du contrôle des stocks rigoureux(se) et structuré(e) pour prendre en charge l’ensemble du contrôle des stocks liés à la logistique inverse (retours) à travers l’Amérique du Nord.

Ce rôle est responsable de stabiliser, standardiser et encadrer les processus d’inventaire dans plusieurs installations de retours opérées par des 3PL, nécessitant davantage de structure, de visibilité et de contrôle.

Le/la gestionnaire dirigera les initiatives visant à assurer l’exactitude des inventaires, le respect des contrôles internes (incluant SOX), et la responsabilisation des partenaires externes et des parties prenantes internes.

Il s’agit d’un rôle à fort impact axé sur la mise en place de processus durables, et non uniquement sur la gestion des opérations quotidiennes.

Responsabilités principales

1. Responsabilité du contrôle des stocks en logistique inverse (priorité principale)

• Assurer la gestion de bout en bout du contrôle des stocks dans toutes les installations de retours et de logistique inverse
• Mettre en place une structure, des standards et une gouvernance dans des environnements aux processus incohérents ou peu développés
• S’assurer que tous les produits retournés sont :
o Reçus et enregistrés avec exactitude
o Correctement classifiés (vendable, endommagé, à retravailler, rebut)
o Affectés au bon statut et à la bonne localisation d’inventaire
• Éliminer :
o Les retours anciens ou non traités
o Les inventaires mal classifiés ou immobilisés
o Les lacunes en matière de visibilité et de suivi
• Mener des analyses des causes racines et mettre en œuvre des actions correctives avec les partenaires 3PL et les équipes internes

2. Rapprochement des stocks et intégrité financière

• Superviser le rapprochement entre le système ERP Oracle et les systèmes WMS des 3PL
• S’assurer que les écarts, tous types de transactions confondus, sont :
o Identifiés
o Analysés
o Résolus dans des délais appropriés et de manière contrôlée
• Mettre en place et faire évoluer des processus de rapprochement basés sur la gestion des exceptions
• Garantir l’intégrité des soldes d’inventaire soutenant les états financiers

3. Gouvernance et responsabilisation des 3PL

• Diriger la gouvernance du contrôle des stocks auprès de tous les partenaires 3PL liés aux retours
• Définir et faire respecter les attentes en matière de :
o Exactitude et rapidité des transactions
o Manipulation et séparation des stocks
o Conformité aux statuts et aux exigences de contrôle des stocks
• Escalader et résoudre les problèmes systémiques affectant l’exactitude des inventaires
• Collaborer avec les opérations sans en assumer la responsabilité directe

4. Conformité SOX et contrôles internes

• Assurer l’exécution et l’amélioration continue des contrôles SOX liés aux inventaires
• Veiller à ce que toutes les activités soient prêtes pour audit, avec documentation complète et traçabilité
• Examiner et approuver les ajustements d’inventaire conformément aux seuils de contrôle
• Identifier les lacunes de contrôle et mettre en œuvre des mesures correctives

5. Rapports, analyses et visibilité

• Mettre en place des cadres de reporting permettant une visibilité sur :
o Les stocks de retours par statut et emplacement
o Les inventaires anciens, excédentaires et obsolètes
o Les écarts d’inventaire et leurs tendances
• Fournir des analyses exploitables aux équipes Finance, Planification et Opérations
• Automatiser les processus de reporting et de rapprochement

6. Standardisation des processus et amélioration continue

• Développer et déployer des procédures opérationnelles standardisées (SOP) dans toutes les installations de retours
• Standardiser les pratiques de contrôle des stocks à travers le réseau 3PL
• Diriger des initiatives visant à améliorer l’exactitude, l’efficacité et la scalabilité
• Soutenir les projets d’implantation de systèmes, d’intégration et les tests utilisateurs (UAT)

7. Leadership et développement de l’équipe

• Encadrer et soutenir les spécialistes/analystes en contrôle des stocks
• Définir des attentes claires, des priorités et des standards de performance
• Promouvoir une culture de responsabilisation, de précision et d’amélioration continue
• Participer au recrutement, à l’intégration et au développement des membres de l’équipe au besoin

Indicateurs clés de performance (KPI)

• Exactitude des inventaires dans les installations de retours
• Rapidité et complétude des rapprochements
• Réduction des inventaires de retours anciens et non traités
• Réduction des ajustements manuels et des radiations
• Conformité aux contrôles SOX et résultats d’audit
• Délai de résolution des écarts d’inventaire
• Amélioration de la performance et du respect des standards par les 3PL

Qualifications

• Baccalauréat en chaîne d’approvisionnement, finance, comptabilité ou domaine connexe (préféré)
• 5 à 8+ ans d’expérience en contrôle des stocks, logistique inverse ou environnements 3PL
• Expérience démontrée avec les systèmes ERP (Oracle de préférence) et les processus de rapprochement WMS
• Expérience dans des environnements soumis à des contrôles SOX
• Excellentes compétences en leadership et en gestion des parties prenantes
• Maîtrise avancée d’Excel; expérience avec Power BI ou outils similaires (atout)

Compétences clés

• Fort sens de l’appropriation et capacité à obtenir des résultats dans des environnements complexes
• Capacité à structurer et discipliner des opérations peu encadrées
• Excellentes aptitudes analytiques et de résolution de problèmes
• Aisance à challenger les équipes internes et les partenaires externes
• Grande attention aux détails et solide compréhension financière

Ce qui définit le succès

• Les stocks de retours sont exacts, visibles et maîtrisés dans toutes les installations
• Aucun retour ancien ou non traité sans disposition claire
• Les processus de rapprochement sont automatisés, évolutifs et basés sur les exceptions
• Les partenaires 3PL opèrent selon des standards clairement définis et appliqués
• Une préparation aux audits constante, sans surprises

Operations Coordinator 

LOCATION: Montreal (Hybrid)

Our mission to positively impact people's lives every day in every home around the world allows our employees to be thinkers and tinkerers, designers and doers, creators and number crunchers, makers of things they love. As we continue to grow, we are excited to add an Operations Coordinator to our team.

Overview

The incumbent will be responsible for assisting with all aspects of SharkNinja’s order management process, providing customer service to our retailers and internal stakeholders, working with 3PLs and transport carriers, as well as performing general administrative tasks. The Operations Coordinator will focus primarily on the accurate processing of customer orders for SharkNinja’s major retailers in meeting and exceeding defined objectives in support of Retail Execution Lifecycle and Perfect Order Execution. They will also work very closely with Finance and Sales to review, research, and assist in corrective actions associated with retailer chargebacks.  

Responsibilities

The Operations Coordinator is a valuable member of the team who exceeds customer service standards and brings forward issues and ideas for improvement. The Operations Coordinator is an advocate for the customer and customer experience.

Here are some of the EXCITING things you’ll get to do:

• Process all orders to send to the distribution facility.
• Verify inventory availabilities.
• Deal with logistics: routing orders via EDI or Retailer portals.
• Pro-actively open-order files by account indicating current routing issues & actions/EDC dates.
• Weekly review of results with Sales teams.
• Actively work to achieve on-time delivery metrics (OTIF).
• Escalate issues and identify solutions.
• Research compliance related deductions/errors and participate in cross-functional efforts to implement corrective actions.
• Assist in the review and research of all disputes rejected claims to determine next steps.

• Use AI-assisted tools to support order validation, issue identification, and data accuracy (e.g., detecting discrepancies or missing information).
• Identify opportunities to streamline repetitive administrative and operational tasks through automation and AI-enabled tools.
• Contribute to continuous improvement initiatives by adopting new technologies that enhance efficiency and decision-making.

Attributes & Skills

• Strong attention to detail and accuracy.
• Ability to work autonomously.
• Intermediate Excel skills.
• Strong problem-solving and analytical skills.
• Ability to work under pressure in a fast-paced environment.
• Well organized and able to multi-task.
• Strong communication skills.
• Ability to work collaboratively within a team.
• Results-oriented mindset.
• Comfort using or learning AI-enabled tools (e.g., Copilot, ChatGPT, Claude, or similar) to improve productivity and ways of working.
• Curiosity and openness to adopting new technologies and continuously improving processes.

Education & Experience

• University degree, preferably in Commerce.
• 2+ years of experience in customer service or account management.
• 2+ years of experience working with major retailers in a B2B environment.
• Exposure to AI tools, automation, or data-enhanced workflows is considered an asset.

YOUR ROLE in DIVERSIFYING 

• As a corporate citizen, learn and support SharkNinja’s Diversity, Equity & Inclusion strategy.
• Be an Ally, find internal Champions.
• Explore SharkNinja’s Employee Resource Groups or volunteer to serve on committees that organize diversity-related events and activities.
• Participate in employee engagement surveys and respond as openly and honestly as possible.
• Become culturally competent; take the time to learn about different cultures, races, religions and backgrounds represented by your colleagues.
• Treat people in a way they wish to be treated rather than the way you wish to be treated.

YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET 

• Leads us to be “RARELY SATISFIED”
• Make things better each day; “PROGRESS OVER PERFECTION”
• Using your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE,”
• Deliver something great; “WINNING IS A TEAM SPORT”
• Be clear and honest, “COMMUNICATING FOR IMPACT.” 

Coordonnateur(trice) des opérations

Notre mission d’avoir un impact positif sur la vie des gens chaque jour dans tous les foyers du monde permet à nos employés d’être des penseurs et des bricoleurs, des concepteurs et des faiseurs, des créateurs et des croqueurs de chiffres, des créateurs de choses qu’ils aiment.  Alors que nous continuons à croître, nous sommes ravis d’ajouter un analyste de la gestion des Coordonateur des Opérations à notre équipe.

 
VUE D’ENSEMBLE :

Le Coordonnateur des Opérations sera chargé d’aider à tous les aspects du processus de gestion des commandes de SharkNinja, de fournir un service à la clientèle à nos détaillants et aux parties prenantes internes, ainsi que d’effectuer des tâches administratives générales.

Le Coordonnateur des Opérations se concentrera principalement sur le traitement précis des commandes des clients pour les principaux détaillants de SharkNinja en atteignant/dépassant les objectifs définis en soutien au cycle de vie de l’exécution de détail et à l’exécution parfaite des commandes. Ils travailleront également en étroite collaboration avec les Finances, et les Ventes afin d’examiner, de rechercher et d’aider à la mise en place d’actions correctives associées aux rétro facturations des détaillants. Le Coordonnateur des Opérations est un membre précieux de l’équipe qui surpasse les normes de service à la clientèle et propose des solutions et des idées d’amélioration. Il/elle interagira étroitement avec les représentants commerciaux en fonction des comptes qui leur sont attribués.

Responsabilités

Le Coordonnateur des Opérations est un membre précieux de l’équipe qui surpasse les normes de service à la clientèle et propose des solutions et des idées d’amélioration. Il/elle est le porte-parole du client et de l’expérience client.

Voici quelques-unes des choses passionnantes que vous aurez à faire:

• Traiter les commandes à envoyer au centre de distribution.
• Vérifier les disponibilités des stocks.
• S’occuper de la logistique : acheminer les commandes via EDI ou sur les portails des détaillants.
• Agir de manière proactive sur les dossiers de commandes en cours par compte en indiquant le cheminement actuel, les problèmes et les actions, ainsi que les dates d’expiration.
• Examiner de façon hebdomadaire les résultats avec le service des ventes
• Travailler activement à la réalisation des objectifs de livraison dans les délais (OTIF)
• Faire des escalations des problèmes et identifier les solutions.
• Rechercher les déductions/erreurs liées à la conformité et participer aux efforts interfonctionnels pour mettre en œuvre des actions correctrices.
• Participer à l’examen et à la recherche de toutes les contestations des réclamations rejetées afin de déterminer les prochaines étapes.
• Utiliser des outils d’IA pour valider les données, détecter les anomalies et améliorer la qualité des commandes.
• Identifier des opportunités d’automatisation des tâches répétitives.
• Contribuer à l’amélioration continue en adoptant de nouveaux outils et technologies.

ATTRIBUTS ET COMPÉTENCES :

• Grande attention aux détails et à la précision.
• Capacité à travailler de manière autonome.
• Compétences en Excel de niveau intermédiaire.
• Solides compétences en matière de résolution de problèmes et d’analyse.
• Capacité à travailler sous pression dans un environnement où le rythme est soutenu.
• Bien organisé et capable de mener plusieurs tâches de front.
• Solides compétences en communication, tant à l’oral qu’à l’écrit (français et anglais).
• Capacité à travailler en équipe.
• Orientation sur les résultats pour l’équipe et pour l’entreprise 
• Aisance avec les outils d’IA ou volonté de les apprendre.
• Curiosité et ouverture aux nouvelles technologies.
• Doit être en mesure de communiquer efficacement en anglais et en français.
  
  

ÉDUCATION ET EXPÉRIENCE :

• Un diplôme universitaire, de préférence en commerce
• 2 ans ou plus d’expérience dans un rôle de service à la clientèle ou de gestion des comptes
• 2 ans ou plus d’expérience dans un environnement de commerce inter-entreprises chez des détaillants importants

• Exposition aux outils d’IA ou d’automatisation (atout).
  
  
  

VOTRE RÔLE DANS LA DIVERSIFICATION

• En tant qu’entreprise citoyenne, apprenez et soutenez la stratégie diversité, équité et inclusion de SharkNinja
• Soyez un allié, trouvez des champions internes
• Explorez les groupes de ressources pour les employés de SharkNinja ou faites du bénévolat pour siéger à des comités qui organisent des événements et des activités liés à la diversité
• Participez aux sondages sur l’engagement des employés et répondez aussi ouvertement et honnêtement que possible
• Devenez culturellement compétent; prenez le temps d’en apprendre davantage sur les différentes cultures, races, religions et origines représentées par vos collègues
• Traitez les gens d’une manière qu’ils souhaitent être traités plutôt que de la façon dont vous souhaitez être traités
  
  
  

VOTRE RÔLE DANS LA DIRECTION DE NOS FACTEURS DE SUCCÈS ET DE REPRÉSENTER NOTRE ÉTAT D’ESPRIT UNIQUE

• • Nous amène à être « RAREMENT SATISFAITS »
  • Améliorez les choses chaque jour; « LE PROGRÈS PLUTÔT QUE LA PERFECTION »
  • En utilisant votre connaissance de notre consommateur, comprenez que « LES DÉTAILS FONT LA DIFFÉRENCE »,
  • Livrez quelque chose de grand; « GAGNER EST UN SPORT D’ÉQUIPE »
  • Soyez clair et honnête, « COMMUNIQUER POUR AVOIR UN IMPACT ». 

Job Description

So, what will your new role look like?

As Head of Technology, your mission is to evolve Workleap’s engineering organization toward a more autonomous, efficient, and AI-enabled model. You will lead the Shared Tech group and help accelerate the organization’s execution by aligning and evolving key teams. The role spans three core functions, Product Ops, Data, and Security & Infrastructure, with a clear mandate: stabilize, clarify priorities, and increase velocity without compromising quality. You will shape the systems, platforms, and practices that enable product teams to deliver faster, with greater autonomy and impact, by leveraging AI and automation.

Responsibilities:

• Increase engineering velocity and impact by enabling teams to ship end-to-end value with minimal dependencies;
• Improve delivery performance through stronger deployment frequency, shorter lead times, and sustained production reliability;
• Reduce organizational friction by increasing team autonomy, simplifying workflows, and clarifying ownership;
• Accelerate delivery cycles and reduce manual effort through AI and automation embedded across development workflows;
• Increase the leverage of product teams through scalable platform capabilities across Product Operations, Data, and Security & Infrastructure;
• Strengthen accountability by aligning teams around production outcomes, customer impact, and end-to-end ownership;
• Elevate organizational performance by building strong technical leadership and high-performing teams.

What does your future team look like?   

You'll lead the Shared Tech group (~20 people): where we build the standards, the platforms, and the enabling infrastructure that serve both product lines (ShareGate and Workleap HR). You'll partner with the heads of each product line who own the product outcomes, and your mission is to make delivery dramatically faster.

The three pillars of your scope:

• Product Operations: Builder tooling, AI SDLC, observability, analytics, billing and subscription. Turn product activity into decisions and improve developer velocity.
• Data: Single trusted, AI-ready analytics backbone. Shared data models, governance, data science as a shared capability, AI quality foundations.
• Security & Infrastructure: Enterprise-grade trust without killing speed. Security architecture, compliance, incident response, infrastructure operations.

Your role will be to evolve this group from a support function into a true engine of engineering velocity and impact.

What are the next challenges awaiting your team?

Your mandate is clear: transform engineering into a builder organization that can deliver faster without compromising quality or trust. In the next phase, the team will need to:

• Enable more autonomous, end-to-end product delivery with fewer dependencies and handoffs;
• Embed AI and automation throughout the development lifecycle to reduce manual work and accelerate execution;
• Strengthen the engineering systems and platform foundations that increase impact per builder over time;
• Replace manual processes with scalable, automated platform capabilities;
• Reinforce ownership and accountability across teams.

The challenge is both technical and organizational: building systems that scale while changing how teams collaborate, operate, and deliver value. Success means creating an engineering organization that operates as a high-leverage system, where small teams can deliver outsized customer impact at market speed.

Qualifications 

• +8 years of experience in engineering leadership within a scaling or large-scale SaaS environment;
• Hands-on experience in transformation contexts, with a focus on improving team velocity, efficiency, and overall impact;
• Strong technical credibility with a hands-on mindset: ability to go deep, understand systems, and contribute to technical decisions;
• Experience managing and developing leaders within engineering organizations of approximately 20–30 people;
• Strong ability to influence in matrix environments and quickly build credibility with senior stakeholders;
• Proven ability to improve execution while maintaining high standards of quality, reliability, and judgment;
• Sound judgment to navigate trade-offs between speed, quality, security, and innovation;
• Strong interest in modern engineering practices, particularly in AI-influenced development environments;
• Experience with the Microsoft / .NET ecosystem, or strong ability to ramp up quickly;
• Good understanding of French (written and spoken) required;
• Based in Montreal or able to travel regularly.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent team to match.

The Role:

We're hiring a Talent Operations Manager to build and lead the operational engine behind how MaintainX hires. This is a people management role: you'll lead a team of recruiting coordinators, sourcers, and specialists while owning the systems, processes, and data infrastructure that powers 400+ hires per year.

You'll report to the VP of Talent and partner closely with Talent Partners, People Ops, Engineering, and Finance. This isn't a support function. You're building the operating system for a $2.5B company's talent machine.

What you’ll do: 

People Leadership The most important part of this role you're building a team, not just systems.

• Lead 4–5 direct reports (recruiting coordinators, sourcers, ops specialists) across EPD, GTM, and G&A, growing with the company
• Set clear expectations, run 1:1s, deliver direct feedback, and build development plans for every team member
• Elevate the team beyond scheduling into true ops: data analysis, process optimization, systems ownership, and candidate experience
• Own hiring and performance management who to hire, develop, or move on
• Build career paths that retain strong coordinators and sourcers within MaintainX
• Foster a culture of speed, accuracy, and candidate obsession

Talent Operations Strategy & Execution

• Own the ATS (Ashby, migrating from Greenhouse in April 2026) workflows, automations, approval chains, and reporting
• Build real-time analytics dashboards for pipeline health, funnel conversion, time-in-stage, and capacity
• Drive process discipline: 48-hr stage movement, 24-hr interview feedback, structured debriefs define the standards and enforce them
• Partner with Finance on headcount planning, forecasting, and capacity modeling
• Identify and eliminate manual steps through automation; ensure data integrity and compliance across all systems

Tools & Systems Ownership

• Ashby: Own configuration, workflows, reporting, integrations, and team adoption
• Assessment tools: Partner with engineering on HackerRank/CodeSignal integration into Ashby
• Sourcing stack: Manage Juicebox, LinkedIn Recruiter, and emerging AI tools; drive adoption and measure ROI
• Interview intelligence: Evaluate and roll out Brighthire for recording and notetaking
• Cross-functional: Ensure talent systems integrate with IT, Security, and People Ops; maintain compliance

About You:

• 5+ years in talent operations or recruiting operations, with at least 2 years managing a team of coordinators, sourcers, or specialists.
• You've built or significantly improved talent operations at a high-growth tech company (Series C+ or 200+ employees).
• Deep expertise with a modern ATS. Ashby experience is a strong plus. Greenhouse migration experience is relevant.
• Comfortable with data: you build dashboards, define KPIs, and use metrics to drive decisions, not just report on them.
• You've managed recruiting coordinators before and know how to develop them into strong operations professionals.
• You move fast, communicate directly, and don't wait for permission to fix something that's broken.
• Builder mindset: you'd rather create something from scratch than tweak something that doesn't work.

Even Better if You:

• Experience with Ashby specifically, including workflow automation, custom reports, and API integrations.
• Familiarity with capacity modeling and recruiter workload analysis.
• You've led an ATS migration end-to-end (scoping, data migration, template rebuild, training, adoption tracking).
• Experience with technical assessment tools (CodeSignal, HackerRank) and their ATS integrations.
• SQL or BI tool experience for building custom analytics beyond what the ATS provides.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Build security into every deployment, without slowing innovation!

What if security was embedded in every commit, every build, and every release by design? As a DevSecOps Specialist at Coveo, you’ll make that vision real by integrating security seamlessly into our continuous integration and continuous delivery (CI/CD) pipelines and cloud infrastructure.

You’ll transform security from a checkpoint into an accelerator, building automation and self-service tooling that empower developers to ship confidently. If you’re passionate about scaling secure software delivery in the cloud, this is where you’ll have real impact.

As one of our DevSecOps Specialists, you will:

• Design and maintain security automation across CI/CD pipelines, embedding controls and security gates without slowing delivery.
• Build and operate infrastructure-as-code (IaC) pipelines with security built in, managing secrets, identity and access management (IAM) policies, and hardened configurations at scale.
• Integrate and evolve vulnerability management workflows, including static application security testing (SAST), dynamic application security testing (DAST), software composition analysis (SCA), and container scanning.
• Automate compliance checks and policy enforcement across Amazon Web Services (AWS) environments to ensure continuous alignment with security standards.
• Design and maintain access management automation to provision, audit, and monitor access to infrastructure and sensitive resources.
• Partner with engineering and platform teams to make security tooling intuitive, scalable, and developer-friendly, reducing friction across the delivery lifecycle.

Here is what will qualify you for the role:

• Strong hands-on experience with CI/CD platforms (GitHub Actions, GitLab CI, Jenkins, or similar) and embedding security controls directly into pipelines.
• Proficiency in Python or other scripting languages to build reliable automation and integrations.
• Practical experience securing and automating cloud environments (AWS preferred), including compute, storage, networking, and Kubernetes.
• Deep understanding of DevSecOps toolchains, including container security, secrets management, infrastructure-as-code scanning, dependency analysis, and vulnerability remediation workflows.

What will make you stand out:

• Advanced experience with Terraform for security-focused infrastructure, including IAM roles, encryption keys, and network controls.
• Hands-on experience with Kubernetes security, including role-based access control (RBAC), network policies, admission controllers, or image signing.
• Experience implementing compliance-as-code frameworks such as Open Policy Agent or AWS Config Rules.
• Relevant certifications such as AWS Security Specialty, Certified Kubernetes Security Specialist (CKS), or similar credentials.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Armis, l'entreprise de gestion de l'exposition cyber et de sécurité, protège l'ensemble de la surface d'attaque et gère l'exposition aux risques cyber des organisations en temps réel. Dans un monde sans périmètre en évolution rapide, Armis garantit que les organisations voient, protègent et gèrent en permanence tous leurs actifs critiques — du sol au cloud. Armis sécurise des entreprises des classements Fortune 100, 200 et 500, ainsi que des gouvernements nationaux et des entités locales et étatiques, afin d'aider les infrastructures critiques, les économies et la société à rester sûres et sécurisées 24h/24 et 7j/7.

Armis est une société privée dont le siège social est situé aux États-Unis, en Californie. Ce poste est basé à Montréal.

En tant qu'Associate TCSM, vous agirez en tant que partenaire de confiance pour notre clientèle, en veillant à ce qu'elle tire une valeur mesurable de la plateforme Armis. Vous travaillerez en étroite collaboration avec les clients pour comprendre leurs objectifs, fournir des conseils sur l'adoption du produit et stimuler l'engagement afin de favoriser la fidélisation et la croissance. Ce rôle est idéal pour une personne proactive, soucieuse du détail et passionnée par la création de relations solides.

Vos missions :

• Agir en tant que premier point de contact pour le support et la gestion de la relation des comptes clients assignés.
• Guider la clientèle à travers les demandes de fonctionnalités, les meilleures pratiques de formation et l'adoption du produit pour garantir la pleine utilisation de la plateforme.
• S'engager de manière proactive avec les clients pour identifier les risques, faire émerger des opportunités et faire remonter les problèmes si nécessaire.
• Collaborer avec les équipes internes (Produit, Ventes, Support et Marketing) pour s'assurer que les retours sont capturés et suivis d'effets.
• Suivre les indicateurs de santé et les tendances d'utilisation pour orienter la stratégie et la planification des comptes.
• Préparer et animer des points de suivi réguliers, des revues de succès et des rapports d'utilisation adaptés aux besoins.
• Soutenir les opportunités de renouvellement et d'expansion en mettant en avant le ROI et en facilitant les échanges transversaux.
• Contribuer à la rédaction de documents, de présentations, de comptes rendus de réunion, de guides de procédures (playbooks) et de guides de bonnes pratiques.

Ce que nous attendons :

• Baccalauréat (Bachelor) ou expérience équivalente en commerce, communication ou dans un domaine connexe.
• 2 à 5 ans d'expérience en réussite client (Customer Success), en gestion de comptes ou dans un rôle en contact direct avec la clientèle (une expérience en SaaS et en cybersécurité est un atout).
• Excellentes capacités de communication et aisance relationnelle avec une approche axée sur le service.
• Sens aigu de l'organisation et capacité à gérer simultanément plusieurs comptes et priorités.
• Capacité à résoudre des problèmes, à anticiper les besoins et à réfléchir de manière stratégique.
• Aisance avec les outils CRM et les plateformes de réussite client (ex: Salesforce, Gainsight, Slack, etc.).
• Esprit d'équipe et capacité à s'épanouir dans un environnement dynamique.
• Disponibilité pour des déplacements pouvant atteindre 20 % du temps.
• Excellence dans un environnement itératif et rapide en s'adaptant à l'évolution des processus internes.
• Capacité à réorienter ses priorités en réponse aux nouvelles stratégies de l'entreprise.

Candidatures et processus d'embauche

Armis valorise la diversité et s'engage à respecter la Charte de la langue française au Québec.

• Soumission : Nous vous invitons à soumettre votre curriculum vitæ en français ou en anglais, à votre convenance.
• Exigence linguistique : La maîtrise de l’anglais est requise pour ce poste afin de permettre une collaboration quotidienne avec nos équipes internationales, nos partenaires mondiaux et nos clients basés hors du Québec.
• Transparence : Armis peut avoir recours à des technologies de traitement automatisé pour aider à l'évaluation des candidatures. En postulant, vous reconnaissez en avoir été informé(e).

Associate TCSM - Montreal, Quebec

Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less world, Armis ensures that organizations continuously see, protect and manage all critical assets - from the ground to the cloud. Armis secures Fortune 100, 200 and 500 companies as well as national governments, state and local entities to help keep critical infrastructure, economies and society stay safe and secure 24/7.

Armis is a privately held company headquartered in the United States, in California. This position is based in Montreal.

As an Associate TCSM, you will serve as a trusted partner to our customers, ensuring they achieve measurable value from the Armis platform. You will work closely with customers to understand their goals, provide guidance on product adoption, and drive engagement that supports retention and growth. This role is ideal for a proactive, detail-oriented person who is passionate about building strong relationships.

What you'll do:

• Act as the first line of support and relationship management for assigned customer accounts.
• Guide customers through feature requests, training best practices, and adoption to ensure they realize full value from the platform.
• Proactively engage with customers to identify risks, surface opportunities, and escalate issues when necessary.
• Partner with internal teams (Product, Sales, Support, and Marketing) to ensure customer feedback is captured and acted upon.
• Monitor customer health metrics and usage trends to inform strategy and account planning.
• Prepare and deliver regular check-ins, success reviews, and usage reports tailored to customer needs.
• Support renewal and expansion opportunities by highlighting ROI and facilitating cross-functional conversations.
• Contribute to customer-facing documentation, presentations, meeting summaries, playbooks, and best-practice guides.

What we expect:

• Bachelor’s degree or equivalent experience in Business, Communications, or a related field.
• 2–5 years of experience in Customer Success, Account Management, or a client-facing role (SaaS and Cybersecurity experience is a plus).
• Strong communication and interpersonal skills with a customer-first mindset.
• Highly organized with the ability to manage multiple accounts and priorities simultaneously.
• Problem-solver with the ability to anticipate customer needs and think strategically.
• Comfortable with CRM and customer success platforms (e.g., Salesforce, Gainsight, Slack, etc.).
• A collaborative team player who thrives in a fast-paced environment.
• Ability to travel up to 20% of the time.
• Excel in a fast-paced, iterative environment by rapidly adapting to evolving internal processes and mastering new tools.
• Demonstrate the ability to pivot focus in response to new company strategies and provide crucial feedback to internal teams.

Applications and Hiring Process

Armis values diversity and is committed to respecting the Charter of the French Language in Quebec.

• Submission: We invite you to submit your resume in French or English, at your convenience.
• Linguistic Requirement: Proficiency in English is required for this position to enable daily collaboration with our international teams, global partners, and customers based outside of Quebec.
• Transparency: Armis may use automated processing technologies to assist in the evaluation of applications. By applying, you acknowledge that you have been informed of this.

Role: Hybrid Agile Delivery & Project Management and RTE [Bilingual]

Type: Hybrid

Location: Montreal, Quebec 

Summary

This role is responsible for driving the end‑to‑end delivery of complex, cross‑team initiatives by combining scaled Agile execution with strong project management discipline. It provides clear, executive‑level visibility and actionable insights to support informed decision‑making, enable predictable delivery, manage risks and dependencies, and foster aligned, high‑performing Agile teams.

Key Responsibilities

• Facilitate Program Increment (PI) Planning, Sprint Planning, Reviews, and Retrospectives
• Coach teams on Agile and Scaled Agile (SAFe or equivalent) practices
• Remove impediments and actively manage cross‑team dependencies
• Enable continuous improvement and delivery flow
• Drive continuous improvement and alignment
• Own integrated delivery plans, timelines, milestones, and dependencies
• Manage scope, risks, issues, assumptions, and decisions
• Track and report on delivery progress, forecasts, and financials
• Lead release readiness, change management, and governance checkpoints
• Ensure delivery adheres to enterprise standards and controls
• Prepare and present outcome‑focused delivery updates, risks, forecasts, and recommendations to executive leadership, translating complex delivery data into clear, actionable insights
• Provide concise status reporting, forecasts, and decision options
• Proactively escalate risks and propose mitigation strategies

Experience Profile (Ideal Candidate)

• Must have at least 7+ years in Agile at scale delivery (Experience as an RTE, Scrum Master)
• Must have at least 7+ years of direct work experience in a project management
• Must have certification such as PMP or similar
• Strong hands‑on experience with Jira, Confluence
• Comfortable operating in fast‑paced, highly visible environments
• Fluency in both official languages (French and English)

Use of Artificial Intelligence in Hiring: The Company may use artificial intelligence (AI) enabled tools to assist with certain aspects of the recruitment process, such as resume screening and candidate matching. All employment decisions are made by human reviewers. The Company uses AI responsibly and in compliance with applicable employment, privacy, data protection, and human rights laws of Ontario.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the Product talent to match.

We are seeking a Senior Product Manager to own the Work Planning capabilities in our Core division. This division contains the bulk of MaintainX features that our customers use every day, including work orders, maintenance plans, parts inventories, and other frontline workflows and analytics. We are looking for someone with deep experience building workflow products for complex operational environments and a track record of turning foundational systems into enterprise differentiators. As MaintainX moves upmarket, our customers need more than a system that creates work — they need a system that ensures every job is fully prepared before a technician picks up a wrench. If owning that problem end-to-end excites you, we want to speak to you.

What you'll do:

• Own preventive maintenance end-to-end — the backbone of every maintenance operation and the system that generates the majority of our customers' work. You'll define how PM programs work, how work flows through the system, and how we evolve this foundation to meet the needs of increasingly complex enterprise organizations
• Own the full journey from work request to execution-ready work order — the request portal where needs are submitted, the planner's tools for triaging and preparing work, and the workflow that ensures every job arrives at execution with the right plan, parts, and approvals so technicians spend their time turning wrenches, not chasing information
• Pioneer agentic planning experiences — from auto-enriching work orders with historical job data to proactively surfacing readiness gaps and forecasting workload, building the intelligent layer that helps planners shift from chasing information to making decisions
• Own the metrics that tell our customers whether their planning function is performing — PM compliance, planned vs. reactive work ratio, backlog health, and planning accuracy. You'll define what these metrics mean in MaintainX, build the measurement layer, and give maintenance leaders the visibility they need to improve
• Work closely with Sales to help close and expand large accounts by crisply articulating how MaintainX's planning and work readiness capabilities meet the needs of senior maintenance and operations leaders
• Inspire and motivate a team of designers and engineers to achieve ambitious outcomes, defining and measuring success using operational metrics that tie directly to customer value

About you:

• 5–7 years in product management with meaningful time spent building tools for complex operational workflows, ideally at a company serving enterprise customers
• Proven experience building highly configurable systems for complex operational environments — you've designed products where the challenge was making powerful rules, automation, or configuration accessible to non-technical users across a wide range of enterprise setups
• Comfortable navigating cross-team dependencies and making smart scope trade-offs on dependency-heavy features — able to define requirements across adjacent teams while staying laser-focused on downstream customer outcomes
• Proven ability to drive your own discovery in greenfield product areas — you've defined problems from scratch, not just solved well-scoped ones, and you've established measurement baselines where none existed before
• Able to inspire and rally a team around a clear vision, strategy, and roadmap — connecting day-to-day work to specific KPIs and business goals, and building credibility across all levels from ICs to executives
• Experience in industrial, field service, or operational technology domains is a strong signal but not a requirement. Interest in AI/agentic product experiences is a plus — the long-term vision includes intelligent automation and you should be excited about building the foundations for that

What's in it for you:

• Competitive salary and meaningful equity opportunities
• Healthcare, dental, and vision coverage
• 401(k) / RRSP enrollment program
• Take what you need PTO
• A Work Culture where:
  • You'll work alongside folks across the globe that reflect the MaintainX values: Smart, Humble, Optimist
  • We believe in meritocracy, where ideas and effort are publicly celebrated

Turn AI ambition into real, scalable business impact.

Many organizations experiment with AI, but far fewer turn those experiments into measurable business value. As our AI Enablement Lead, you will help bridge that gap by transforming AI potential into practical, scalable outcomes across the organization.

Working at the intersection of business strategy and technology, you will guide leaders toward the most meaningful AI opportunities while ensuring responsible, aligned adoption. This role combines strategic influence, cross-functional leadership, and pragmatic execution to move AI from exploration to real impact.

As our AI Enablement Lead, you will: 

• Partner with business leaders and our technical experts, including internal AI champions, to identify and prioritize high-impact AI opportunities.
• Translate business challenges into clear, actionable AI-enabled use cases.
• Guide AI adoption across tools and platforms to reduce duplication and maximize existing capabilities.
• Define and maintain a clear AI direction and phased roadmap aligned with enterprise architecture.
• Work with security, privacy, legal, and IT teams to establish practical guardrails for responsible AI use.
• Act as a bridge between business and technology, aligning stakeholders and technical teams to enable scalable AI adoption across the organization.

Here is what will qualify you for the role:

• Experience shaping enterprise AI strategy or adoption, helping organizations move from experimentation to measurable impact.
• Strong judgment in balancing value, feasibility, and risk when prioritizing AI use cases.
• Ability to explain what AI can and cannot do in clear, practical terms, including trade-offs and limitations.
• Proven ability to influence decisions across complex, cross-functional environments, including executives, architects, and business leaders.

What will make you stand out:

• Senior experience working across strategy, enterprise architecture, and emerging technologies.
• Exposure to AI governance, including privacy, security, compliance, or responsible AI frameworks.
• Background in data, analytics, automation, or intelligent platforms, with a focus on practical application.
• A pragmatic, outcome-driven mindset that prioritizes adoption and measurable results over experimentation alone.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Turn AI ambition into real, scalable business impact.

Many organizations experiment with AI, but far fewer turn those experiments into measurable business value. As our AI Enablement Lead, you will help bridge that gap by transforming AI potential into practical, scalable outcomes across the organization.

Working at the intersection of business strategy and technology, you will guide leaders toward the most meaningful AI opportunities while ensuring responsible, aligned adoption. This role combines strategic influence, cross-functional leadership, and pragmatic execution to move AI from exploration to real impact.

As our AI Enablement Lead, you will: 

• Partner with business leaders and our technical experts, including internal AI champions, to identify and prioritize high-impact AI opportunities.
• Translate business challenges into clear, actionable AI-enabled use cases.
• Guide AI adoption across tools and platforms to reduce duplication and maximize existing capabilities.
• Define and maintain a clear AI direction and phased roadmap aligned with enterprise architecture.
• Work with security, privacy, legal, and IT teams to establish practical guardrails for responsible AI use.
• Act as a bridge between business and technology, aligning stakeholders and technical teams to enable scalable AI adoption across the organization.

Here is what will qualify you for the role:

• Experience shaping enterprise AI strategy or adoption, helping organizations move from experimentation to measurable impact.
• Strong judgment in balancing value, feasibility, and risk when prioritizing AI use cases.
• Ability to explain what AI can and cannot do in clear, practical terms, including trade-offs and limitations.
• Proven ability to influence decisions across complex, cross-functional environments, including executives, architects, and business leaders.

What will make you stand out:

• Senior experience working across strategy, enterprise architecture, and emerging technologies.
• Exposure to AI governance, including privacy, security, compliance, or responsible AI frameworks.
• Background in data, analytics, automation, or intelligent platforms, with a focus on practical application.
• A pragmatic, outcome-driven mindset that prioritizes adoption and measurable results over experimentation alone.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Own the backbone of employee experience through seamless IT operations!

What if every employee had the right tools, access, and support, exactly when they need them? As our Team Lead, IT Operations, you’ll enable a secure and efficient work environment by delivering reliable IT support, access management, and asset management services.

You’ll lead a team at the heart of Coveo’s operations, driving the standardization of technology profiles, automating employee lifecycle processes, and optimizing license and asset usage to support scalable, secure operations. This role is critical to enabling the business by ensuring core IT services run smoothly and effectively, helping Coveo employees succeed every day.

As our Team Lead, IT Operations, you will:

• Lead and develop a team supporting help desk, access management, and asset/storekeeping functions.
• Oversee daily operations, ensuring requests and issues are handled efficiently and escalated appropriately.
• Manage access provisioning and deprovisioning processes with a strong focus on accuracy, timeliness, and security.
• Define and maintain standardized employee technology profiles based on roles.
• Drive automation of onboarding, role changes, and offboarding processes.
• Monitor software license usage and asset lifecycle to optimize allocation, compliance, and cost efficiency.
• Partner with Office Management and Security teams to manage physical security systems (badge access, entry systems, cameras) and help mitigate operational and security risks.

Here is what will qualify you for the role:

• 5+ years of experience in IT support or operations, including experience leading people or key initiatives.
• Strong understanding of support operations, identity and access management, and asset lifecycle management.
• Hands-on experience with tools such as Microsoft 365, Okta, Jamf, Slack, Zoom, and Windows/macOS environments.
• Experience with IT service management platforms (e.g., Jira Service Management) and workflow automation.

What will make you stand out:

• Experience defining and managing role-based technology profiles.
• Strong analytical mindset with experience using metrics to drive improvements.
• Familiarity with software license optimization and usage tracking.
• Excellent documentation and communication skills, especially during incidents or service disruptions.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Job Description 

So, what will your new role look like?

As Director, Security & Infrastructure, your role is to create the conditions for product and engineering teams to move faster with confidence. You will lead the infrastructure, security operations, and governance, risk, and compliance functions across Workleap and ShareGate, ensuring our environment remains reliable, scalable, and secure as the organization evolves. You will play a key role in supporting Workleap’s shift toward a Full-Stack Builder model, where small teams own the full journey from insight to production. This means building a platform and security foundation that reduces friction, strengthens trust, and helps teams ship quickly without compromising reliability, security, or compliance.

Responsibilities:

• Improve platform reliability and scalability so product teams can ship with confidence across Workleap and ShareGate;
• Reduce security and compliance risk through guardrails embedded directly into delivery workflows;
• Increase engineering autonomy by reducing dependency on centralized infrastructure support;
• Increase system resilience and minimize service disruption through stronger observability, incident response, and proactive capacity planning;
• Elevate team impact and organizational leverage by building a high-performing infrastructure and security function;
• Improve executive decision-making with clear, business-relevant visibility into security, compliance, and risk posture.

What does your future team look like?   

You will lead a platform-focused team spanning infrastructure, security operations, and GRC, supporting both Workleap and ShareGate. This team is evolving from a traditional support function into a platform enablement team, one that helps product teams move faster by providing reliable, secure, and easy-to-use foundations. Your role is to position this team as a force multiplier for engineering: reducing friction, increasing autonomy, and making security and infrastructure feel invisible to builder teams.

What are the next challenges awaiting your team?   

Your mandate is clear: transform infrastructure and security into silent foundations, robust in the shadows, transparent in everyday use, so that product delivery is smooth and the entire company stands on solid ground.

In the next phase, the team must:

• Enable true self-service so teams can build, deploy, and scale independently;
• Embed security directly into delivery workflows, eliminating manual gates;
• Strengthen platform reliability to support faster and more frequent releases;
• Shift governance from static control to continuous, automated assurance.

Beyond the systems, the real challenge is cultural: turning infrastructure and security into enablers of speed, not constraints. Success means product teams can ship faster with confidence and never have to slow down for infrastructure or security.

Qualifications

• 8+ years of experience across infrastructure and security leadership in technology organizations;
• Experience leading technical teams through transformation in fast-paced, evolving organizations;
• Strong expertise in cloud-native environments such as Azure or GCP;
• Hands-on experience with Kubernetes, infrastructure as code, and platform automation;
• Deep understanding of security frameworks, such as SOC 2, NIST CSF, ISO 27001, and CIS Controls;
• Proven ability to build secure, scalable, high-availability environments for SaaS products;
• Strong ability to communicate risk, priorities, and tradeoffs to executive and board-level stakeholders;
• CISSP, CISM, or equivalent credentials are considered an asset;
• Based in Montreal, or able to travel there a few times per quarter.

Description du poste

Concrètement, à quoi va ressembler ton poste ?  

À titre de Directeur.rice, Sécurité & Infrastructure, ton rôle sera de créer les conditions qui permettent aux équipes produit et ingénierie d’avancer plus vite, avec confiance. Tu dirigeras les fonctions d’infrastructure, d’opérations de sécurité TI, ainsi que de gouvernance, de risque et conformité pour Workleap et ShareGate, en assurant un environnement fiable, évolutif et sécuritaire à mesure que l’organisation se transforme. Tu joueras un rôle clé dans l’évolution de Workleap vers un modèle Full-Stack Builder, où de petites équipes prennent en charge l’ensemble du cycle, de l’idée à la production. Cela implique de bâtir une fondation technologique et sécuritaire qui réduit la friction, renforce la confiance et aide les équipes à livrer rapidement, sans compromettre la fiabilité, la sécurité ou la conformité.

Responsabilités :

• Renforcer la fiabilité et l’évolutivité de la plateforme afin que les équipes produit puissent livrer avec confiance pour Workleap et ShareGate ;
• Réduire les risques en matière de sécurité et de conformité grâce à des garde-fous intégrés directement aux flux de livraison ;
• Accroître l’autonomie des équipes d’ingénierie en réduisant leur dépendance envers le soutien centralisé en infrastructure ;
• Accroître la résilience des systèmes et réduire les interruptions de service grâce à une meilleure observabilité, une gestion rigoureuse des incidents et une planification proactive ;
• Augmenter l’impact de l’équipe et sa valeur pour l’organisation en bâtissant une fonction infrastructure et sécurité hautement performante ;
• Améliorer la prise de décision des leaders grâce à une visibilité claire et pertinente sur la posture de sécurité, de conformité et de risque.

Qui est l’équipe que tu vas rejoindre ?  

Tu dirigeras une équipe plateforme couvrant l’infrastructure, les opérations de sécurité et le GRC, en soutien à Workleap et ShareGate. L’équipe est en transition d’un rôle de support traditionnel vers une équipe d’activation plateforme, dont l’objectif est de permettre aux équipes produit d’avancer plus vite grâce à des fondations fiables, sécuritaires et simples à utiliser. Ton rôle est de positionner cette équipe comme un multiplicateur d’impact pour l’ingénierie : moins de friction, plus d’autonomie, et une infrastructure et une sécurité qui deviennent presque invisibles pour les équipes.

Quels sont les prochains défis qui attendent ton équipe ? 

Ton mandat est clair : transformer l'infrastructure et la sécurité en fondations silencieuses, robustes dans l'ombre, transparentes au quotidien, pour que la livraison produit soit fluide et que toute la compagnie repose sur du solide.

Dans la prochaine phase, l’équipe devra :

• Permettre un véritable libre-service pour que les équipes puissent construire, déployer et évoluer de façon autonome ;
• Intégrer la sécurité directement dans les flux de livraison pour éliminer les étapes manuelles ;
• Renforcer la fiabilité de la plateforme afin de soutenir des livraisons plus rapides et plus fréquentes ;
• Faire évoluer la gouvernance vers un modèle continu et automatisé.

Au-delà de la technologie, le défi est aussi culturel : faire de l’infrastructure et de la sécurité des leviers de vitesse, et non des contraintes. Le succès se traduit par des équipes produit capables de livrer plus rapidement, avec confiance, sans être ralenties par l’infrastructure ou la sécurité.

Qualifications

• 8+ ans d’expérience en leadership en infrastructure et en sécurité dans des organisations technologiques ;
• Solide expertise des environnements infonuagiques comme Azure ou GCP ;
• Expérience concrète avec Kubernetes, l’infrastructure as code et l’automatisation de plateforme ;
• Excellente compréhension des cadres de sécurité comme SOC 2, NIST CSF, ISO 27001 et CIS Controls ;
• Expérience démontrée dans la création d’environnements SaaS sécuritaires, évolutifs et hautement disponibles ;
• Capacité à faire évoluer des équipes techniques dans des contextes de transformation rapides et changeants ;
• Forte aptitude à communiquer les risques, les priorités et les arbitrages à des parties prenantes exécutives et au conseil ;
• CISSP, CISM ou certification équivalente, un atout ;
• Basé.e à Montréal, ou en mesure de s’y déplacer quelques fois par trimestre.

Gérant.e de la boutique (40 heures par semaine)

Salaire: $60,000

En tant que gestionnaire de la boutique, vous intégrez les pratiques de leadership de Lush dans
toutes les facettes de vos interactions avec la clientèle, le reste du personnel et les opérations :
soyez authentique, faites preuve de curiosité, dirigez avec assurance, adaptez-vous et évoluez,
cultivez le talent et soyez déterminé.e. 

Les gestionnaires de la boutique soutiennent le domaine de la vente au détail et relèvent de leur
leader de marché. En tant que gestionnaire, vous êtes responsable de la gestion des budgets et
du dépassement des ventes tout en créant un environnement propice à l’excellence
opérationnelle et à une bonne expérience pour la clientèle et le personnel. Vous êtes
responsable de votre propre développement : vous évaluez votre performance, demandez de la
rétroaction, cherchez des ressources et des occasions pour améliorer vos aptitudes, vos
connaissances et vos compétences. 

Responsabilités 

Ventes et expérience client :

•  Service à la clientèle : collaborer avec votre équipe sur des plans pour dépasser vos
  objectifs de vente quotidiens et assurer une expérience client unique et inclusive qui
  permet à chaque personne de se sentir accueilli.e, écouté.e et satisfait.e.
• 
   Faire grandir la marque : éduquer la clientèle et le personnel à propos de nos valeurs en
  tant que marque et expliquer notre position sur les tests sur les animaux, les
  cosmétiques les plus frais, les achats éthiques, les produits 100 % végétariens, les
  produits faits à la main et les produits nus.
• 
  Passion pour les produits : améliorer la connaissance des produits en apprenant et en
  faisant constamment des recommandations éclairées qui répondent aux besoins de la
  clientèle.
• 
   Augmenter les ventes : démontrer un sens aigu des affaires et une compréhension de
  vos indicateurs et de vos rapports en créant et en mettant en œuvre des plans d’affaires
  qui correspondent à la stratégie d’affaires nord-américaine pour atteindre des objectifs à
  court et à long terme qui améliorent les indicateurs de performance et atteignent les
  objectifs de vente.

Participation à l’équipe : 

• Pratiques de leadership et développement du personnel : démontrer les pratiques de
  leadership et encadrer et perfectionner votre équipe dans sa carrière en créant des
  plans de perfectionnement, en encourageant l’apprentissage au moyen des outils Lush,
  en offrant du coaching au besoin et en offrant du feedback constructif pour inspirer et
  motiver.
• Diversité, équité, inclusion et appartenance : vous engager activement à maintenir une
  équipe diversifiée et à créer un environnement inclusif en priorisant les initiatives et la
  formation de diversité, d’équité, d’inclusion et d’appartenance. Collaborer activement
  avec votre équipe à des solutions qui favorisent l’équité et l’appartenance.
• Engagement et performance : prendre en compte l’analyse, l’expérience et le point de
  vue lors de la prise de décision au sujet des préoccupations liées à la performance et
  créer des plans d’action pour améliorer l’engagement du personnel en faisant preuve
  d’empathie et en prenant en compte les situations et les défis personnels lorsque vient
  le temps d’aborder des préoccupations liées à la performance.
• Recrutement et sélection : former des équipes ayant un mélange approprié et diversifié
  de styles, de perspectives et d’expérience et expérimenter et démontrer des pratiques
  d’égalité des chances en matière d’emploi en assurant la transparence et l’équité dans
  le processus d’entrevue et de promotion et en aidant le personnel à se développer et à
  se perfectionner dans leur carrière dans la vente au détail. 

Excellence opérationnelle :

• Politiques et procédures : prioriser la conformité des boutiques et vous assurer que votre
  personnel a suivi la formation et respecte les normes de l’entreprise concernant le temps
  et les présences, les pauses et les repas, l’intégrité des produits, le milieu de travail
  respectueux, les lignes directrices anti-harcèlement et anti-discrimination, les protocoles
  de santé et de sécurité, et la communication quotidienne, tout en respectant votre
  budget.
• Stock et inventaire : vous assurer que votre équipe est formée et outillée pour respecter
  les normes de la fraîcheur et gérer les commandes pour vous assurer que les bons
  produits, dans les bonnes quantités, sont dans la boutique au bon moment. En utilisant
  les outils de déclaration des stocks, créer et mettre en œuvre des plans d’action pour
  gérer les commandes, les stocks et les déchets, tout en respectant votre budget.
  
  
• Normes visuelles et mise en marché : créer et mettre en œuvre des plans de mise en
  marché pour améliorer vos indicateurs de performance et former et gérer votre équipe
  en faisant la promotion d’un environnement de travail propre et harmonieux. Suivre les
  normes du design et de la mise en marché pour offrir une expérience client uniforme et
  augmenter les ventes.
• Horaires, temps et présence : vous assurer que le bon nombre d’employé.e.s ayant les
  bons niveaux de compétence sont prévu.e.s aux heures de pointe et que les pauses et
  les repas sont attribués et consignés de façon appropriée pour assurer le bien-être du
  personnel et l’exactitude de la paie, tout en respectant votre budget de main-d’œuvre.

Qualifications 

Requises : 

• de trois à cinq ans en gestion dans le domaine de la vente du détail;
• compétences solides en RH pour l’embauche, la planification, la formation, la résolution
  de conflits et la gestion du rendement;
• excellentes compétences d’écoute et de communication;
• excellentes compétences d’analyse, esprit critique et résolution de problèmes;
• excellentes compétences d’organisation et de gestion du temps;
• solides compétences en matière de service à la clientèle, de supervision et de vente;
• connaissances et intérêt envers les soins pour la peau, les cosmétiques naturels et les
  entreprises éthiques;
• capacité à travailler à des heures flexibles pour répondre aux besoins de la boutique, y
  compris les jours fériés, les soirs et les fins de semaine.

Privilégiées :

• expérience des modèles de service à la clientèle basés sur la consultation;
• capacité à développer et à former le personnel grâce à un encadrement et une
  rétroaction positifs;
•  maîtrise d’Excel, de la suite Microsoft et capacité d’adaptation à d’autres systèmes, au
  besoin;
• solide expérience en développement de carrière dans le domaine de la vente au détail;
   expérience en collaboration interculturelle et formation en équité, diversité et inclusion
  (EDI) ou en justice sociale;
• maîtrise de l’anglais, de l’espagnol, ou d’autres langues.

Position: Store Manager

Ever wondered what it’s like behind the bubbles?  #lushcareers

Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference through our Charity Pot Program.

We Offer:

• A fun and funky store atmosphere where individualism is encouraged
• A 50% discount off all our products to keep you smelling and feeling fresh
• An unconventional retail structure to support your entrepreneurial spirit
• The opportunity for growth as Lush loves to promote from within

Shop Manager

As a Shop Manager, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff, and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

The Shop Manager supports the Lush retail business and reports to their Market Leader; as Shop Manager you are responsible for managing budgets and exceeding sales while creating an environment for strong customer experience, staff experience and operational excellence. You own your development: assessing your performance, seeking feedback and resources and opportunities to improve and elevate your skills, knowledge and abilities.

Responsibilities:

Sales & Customer  Experience:

• Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs, and makes their day.
• Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need.
• Driving Sales: demonstrate strong business acumen and understanding of your metrics and reports by developing and executing business plans that align with the American business strategy to achieve both short- and long-term goals that improve KPIs and achieve sales goals.

Team Leadership:

• Leadership Practices and Staff Development: demonstrate the Leadership Practices and coach and develop your team in their careers by creating development plans, encouraging learning through Lush tools, coaching behaviors as they arise, and providing constructive feedback that inspires and motivates.
• Diversity, Equity, Inclusion, and Belonging: actively committed to maintaining a diverse team and creating an inclusive environment by prioritizing DEIB training and initiatives and actively collaborating with your team on solutions that promote equity and belonging.
• Engagement and Performance: balances analysis, experience, and perspective when making decisions about performance concerns and creates action plans to improve staff engagement, demonstrating empathy and considering personal situations/struggles when approaching performance concerns. 
• Recruitment and Selection: forms teams with appropriate and diverse mix of styles, perspectives, and experience and demonstrate equal employment opportunity practices by providing transparency and equity in the interview and promotion process and supporting staff to grow and develop in their retail careers.

Operational Excellence:

• Policies and Procedures: prioritize shop compliance and ensure your staff have completed training and are practicing company standards for time and attendance, breaks and meals, product integrity, respectful workplace, anti-harassment and anti-discrimination guidelines, health and safety protocols, daily communication, all within your budget.
• Stock and Inventory: Ensure your team is trained and equipped to abide by standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times; using inventory reporting tools, create and execute action plans to manage orders, inventory and waste, within your allocated budget. 
• Visuals and Merchandising: Create and execute merchandising plans to improve KPIs and train and manage your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.
• Scheduling, Time, and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks, and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy, while staying within your labor budget.

Qualifications:

Required:

• 3-5 years managing in a retail environment.
• Strong HR skills in hiring, scheduling, training, conflict resolution and performance management

• Excellent listening and communication skills  
• Excellent analytical, critical thinking and troubleshooting skills.  
• Excellent organization and time management skills  

• Strong customer service, supervisory and sales skills
• Knowledge and interest in skincare, natural beauty, and ethical business
• Ability to work flexible hours to meet the needs of the shop including holidays, evenings, and weekends.

Preferred:

• Experience with consultation-based customer service models
• Ability to develop and train staff through positive coaching and feedback.
• Strong record of accomplishment of developing retail staff careers.
• Proficient in excel, Microsoft suit, and adaptable to other systems as required. 
• Experience in cross cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French, or other languages

_{At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.}   

_{Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color,  gender identity or expression,  sexual orientation, ancestry,  ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.}  

ANALYTICS

What We Do

Our Data & Analytics teams build powerful stories and visuals that inform the games we make, the technology we develop, and business decisions that drive Epic.

What You'll Do

We are seeking a Senior Data Scientist to independently own and drive analytics initiatives for Family Experience (FamXP), Investigation analytics and Trust and Safety, with a focus on impacting team and product outcomes. You'll apply your expertise to transform ambiguous business questions into actionable insights while handling highly sensitive data with care and discretion. This role requires leading cross-functional projects, building strong stakeholder relationships across multiple teams, and maintaining the highest standards of data privacy and security. The role is expected to build foundational re-usable data models as well as end reporting and ad hoc analysis to support teams from FamXP, a product team, to Legal.

In this role, you will

• Own and deliver end-to-end analytics projects for Family Experience and Trust & Safety that drive team outcomes and measurably influence product/org outcomes, from problem framing through impact measurement; can range from telemetry implementation to reporting to automation (from Workato to ML)
• Solve ambiguous Family Experience and Trust & Safety problems by designing analyses, evaluating options/tradeoffs, and making independent decisions that keep work moving in a dynamic environment
• Execute team and product/org strategy through analytics planning: translate strategy into metrics, roadmaps/backlogs, and clear success criteria; contribute to setting team goals
• Build and maintain production-quality metrics, dashboards, and data models that monitor safety, parental controls, and age-appropriate experiences across Epic’s ecosystem
• Drive alignment around approach and outcomes with Trust & Safety, Product, Programming, Legal, and Policy partners across the team and organization, managing expectations and trade-offs
• Handle sensitive data related to minors and safety incidents with discretion, applying privacy/security best practices and Epic data governance requirements
• Mentor others on the team and within the product/org: share best practices, review work, and raise the bar for how analytics is done

What we're looking for

• 6-10 years of demonstrated ability to own and deliver analytics projects that execute team outcomes and influence product/org outcomes
• Strong SQL skills (Python, PySpark a plus) and experience working with large-scale datasets; comfort in modern data environments (e.g., Snowflake/Databricks/Spark); familiarity with version control and workflow orchestration tools (Airflow or similar) is a plus
• Proven ability to solve ambiguous problems and make independent decisions on team projects with minimal/no oversight
• Experience turning messy data into production-quality metrics, dashboards, and data models that support operational monitoring and decision-making
• Strong judgment handling sensitive or regulated data; working knowledge of privacy/security practices and relevant compliance concepts
• Ability to execute team + product/org strategy via planning and prioritization; can translate goals into measurable outcomes and help set team goals
• Track record of driving alignment and collaboration across immediate/adjacent teams and the broader product/org
• Clear communicator who can align stakeholders through concise updates and documentation that drive decisions and action
• Evidence of mentoring others on the team/product org (coaching, reviews, raising standards)
• Domain strength in Trust & Safety and/or family experiences online (e.g., moderation, account safety, community health, fraud, or safety feature measurement)

EPIC JOB + EPIC BENEFITS = EPIC LIFE

We pay 100% for benefits for both employees and dependents and offer coverage for supplemental medical, dental, vision, critical illness, telemedicine, Life and AD&D, long term disability insurance as well as weekly indemnity (short term disability) and a retirement savings plan with a competitive employer match. In addition to the EAP (employee assistance program), we also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.

2K, dont le siège se trouve à Novato, en Californie, est un label détenu à 100 % par Take-Two Interactive Software, Inc. (NASDAQ : TTWO). Fondée en 2005, 2K Games est une entreprise de jeux vidéo à rayonnement international, éditant des titres développés par certains des studios les plus influents de l’industrie. Parmi eux figurent Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, Gearbox Entertainment et 2K SportsLab. 

Notre catalogue s’enrichit continuellement grâce à une stratégie ambitieuse de développement à l’échelle mondiale, combinant la création de nouveaux studios et l’intégration de talents variés, avec pour objectif de proposer des contenus toujours plus innovants, immersifs et inspirants. 

2K publie des jeux parmi les genres les plus populaires : sport, tir, action, rôle, stratégie, occasionnel et familial. 

Nos équipes sont composées de personnes passionnées  d'ingénieur·e·s, de spécialistes marketing, d'artistes, d'auteur·rice·s, d'expert·e·s en science des données, de producteur·rice·s, de penseur·se·s et d'agent·e·s du changement qui mettent leur savoir-faire au service de notre catalogue. Celui-ci comprend plusieurs franchises AAA de renommée mondiale telles que NBA®️ 2K, BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️, XCOM®️, WWE®️ 2K, WWE®️ SuperCard, TopSpin 2K25 et PGA TOUR®️ 2K, plébiscitées tant par la critique que par le public. 

Chez 2K, nous nous engageons à créer un environnement de travail accueillant et inclusif, où chacun·e peut être pleinement soi-même et s’épanouir professionnellement. Nous encourageons toutes les personnes intéressées à explorer nos opportunités, même si elles ne correspondent pas parfaitement à chaque critère du poste. Si ce rôle vous attire et que vous pensez pouvoir contribuer à l’aventure 2K, n’hésitez pas à postuler!

À PROPOS DU POSTE 

Dans le cadre de sa stratégie de localisation, 2K investit dans de nouveaux rôles de soutien, comme celui de Coordinateur/Coordinatrice de localisation, afin de renforcer les liens entre ses développeurs, ses équipes d'édition et les acteurs de la localisation. Ce poste consiste à accompagner les équipes locales et régionales dans la résolution des problèmes de localisation, la mise en œuvre de solutions et la représentation des efforts de localisation auprès des équipes de développement nord-américaines pour leur langue maternelle. Il s'agit d'une opportunité unique de représenter votre langue maternelle à un carrefour stratégique entre contenu, outils, culture et croissance. Vous contribuerez ainsi à garantir des expériences localisées de qualité, culturellement pertinentes et techniquement exactes pour l'ensemble de notre catalogue de jeux, tout en participant à l'évolution du département de localisation mondiale.

VOS MISSIONS 

• Apporter un soutien logistique et opérationnel aux acteurs de la localisation locaux et régionaux,  notamment les équipes de production, d'assurance qualité et de développement. 
• Contribuer au suivi, à la gestion des ressources et à la coordination entre les différents outils et fonctions, et présenter ces activités à l'équipe de développement pendant leurs heures de travail habituelles. 
• Participer aux initiatives d'internationalisation liées aux nouvelles langues en identifiant les risques linguistiques, en soutenant le développement de contenus culturellement adaptés et en collaborant avec les développeurs pour mettre en place des bases favorables à la localisation dès le début du processus. 
• Collaborer au support des outils et du processus, notamment à la documentation des processus, aux tests fonctionnels et à la collecte de retours. 
• Contribuer à la préparation des certifications et à la mise en conformité en veillant à ce que les livrables de localisation, en particulier pour leur langue maternelle, répondent aux exigences de la plateforme et aux normes régionales. 
• Faciliter la coordination entre les équipes internes et les prestataires externes, selon les besoins.
• Mettre à profit son expertise linguistique pour répondre aux questions linguistiques et signaler les points sensibles sur le plan culturel ou linguistique. Résoudre les problèmes et apporter un soutien aux équipes d'assurance qualité linguistique (LQA) dans votre région linguistique. 
• Participer aux initiatives internes et aux projets spéciaux visant à améliorer la cohérence, l'automatisation et l'évolutivité de la localisation.

VOTRE PROFIL 

• 2 à 3 ans d'expérience en localisation, coordination de production, assurance qualité ou dans des domaines connexes du jeu vidéo ou des médias. 
• Excellentes compétences organisationnelles et de communication ; capacité à gérer plusieurs tâches auprès de différents intervenants et sur différentes plateformes. 
• Maîtrise des outils et des flux de travail de localisation (par exemple : TMS, outils de TAO, Jira, CMS, Confluence, etc.). 
• La connaissance des principes d'internationalisation et/ou des processus de certification des plateformes est un atout. 
• Maîtrise parfaite ou quasi parfaite d'une langue prise en charge en chinois(e) simplifié et excellentes compétences en communication en anglais. 
• Passion pour les jeux vidéo et la création d'expériences de jeu de haute qualité dans un contexte multiculturel.

POURQUOI NOUS REJOINDRE?

Ce poste vous offre l'opportunité de participer à une fonction nouvelle et en pleine expansion au sein de l'organisation de localisation mondiale de 2K. Dans le cadre de notre développement continu pour gagner en envergure et en efficacité, vous jouerez un rôle clé dans la fourniture d'expériences localisées exceptionnelles aux joueurs du monde entier, tout en découvrant en profondeur les rouages ​​du développement de jeux AAA.

En tant qu’employeur garantissant l’égalité d’accès à l’emploi, nous nous engageons à faire en sorte que les personnes en situation de handicap qualifié·e·s bénéficient d’aménagements raisonnables nécessaires pour participer au processus de demande d’emploi ou d’entrevue, pour s’acquitter de leurs fonctions essentielles et pour recevoir d’autres avantages et privilèges d’emploi. Veuillez nous contacter si vous avez besoin d’aménagements raisonnables.

Veuillez noter que 2K Games et ses studios n'utilisent jamais les applications de messagerie instantanée ni les adresses e-mail personnelles pour contacter les candidats ou mener des entretiens. Lorsque vous nous contactez par e-mail, veuillez utiliser exclusivement les adresses 2K.com.

#LI-Onsite

********

Who We Are

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K’s portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ 2K,  renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR®️ 2K

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role.  If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

ABOUT THE ROLE

As part of its evolving localization strategy, 2K is investing in new support roles—like the Localization Coordinator—to strengthen the connection between its developers, publishing teams, and localization stakeholders by supporting local and regional teams in solving localization problems, implementing solutions, and representing the localization effort to North American game teams for their native language.

This is a unique opportunity to represent your native language at an upstream intersection of content, tools, culture, and growth—ensuring that localized experiences are delivered with quality, cultural relevance, and technical accuracy across our game portfolio, while contributing to the evolution of the Global Localization department.

WHAT YOU’LL DO

• Provide logistical and operational support to local and regional localization stakeholders, including production, QA, and development partners
• Assist in tracking, managing asset flow, and coordinating across multiple tools and functions—and represent these activities to development during their standard working hours
• Contribute to emerging language-related internationalization efforts by identifying linguistic risks, supporting culturally appropriate content development, and collaborating with developers to build localization-friendly foundations early in the pipeline
• Collaborate on tooling and pipeline support, including process documentation, feature testing, and feedback collection
• Help prepare for certification and compliance by ensuring localization deliverables—specifically for their native language—meet platform requirements and regional standards
• Assist in coordination between internal teams and external vendors, as needed
• Leverage native language expertise to address linguistic questions, flag culturally sensitive or language-specific issues, and support LQA teams in your language region
• Participate in internal initiatives and special projects to help improve localization consistency, automation, and scalability

WHAT YOU BRING

• 2–3 years of experience in localization, production coordination, QA, or related fields in gaming or media
• Strong organizational and communication skills; able to manage multiple tasks across stakeholders and platforms
• Familiarity with localization tools and workflows (e.g., TMS, CAT tools, Jira, CMS, Confluence, etc.)
• Understanding of internationalization principles and/or platform certification processes is a plus
• Native or near-native fluency in a supported language in Simplified Chinese with strong English communication skills
• Passion for video games and delivering high-quality player experiences across cultures

WHY JOIN US?

This role offers the chance to be part of a new and growing function within 2K’s Global Localization organization. As we continue to build for scale and efficiency, you’ll play a key role in delivering best-in-class localized experiences to players around the world—while gaining deep exposure to the inner workings of AAA game development.

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts. 
#LI-ONSITE

2K, dont le siège se trouve à Novato, en Californie, est un label détenu à 100 % par Take-Two Interactive Software, Inc. (NASDAQ : TTWO). Fondée en 2005, 2K Games est une entreprise de jeux vidéo à rayonnement international, éditant des titres développés par certains des studios les plus influents de l’industrie. Parmi eux figurent Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, Gearbox Entertainment et 2K SportsLab. 

Notre catalogue s’enrichit continuellement grâce à une stratégie ambitieuse de développement à l’échelle mondiale, combinant la création de nouveaux studios et l’intégration de talents variés, avec pour objectif de proposer des contenus toujours plus innovants, immersifs et inspirants. 

2K publie des jeux parmi les genres les plus populaires : sport, tir, action, rôle, stratégie, occasionnel et familial. 

Nos équipes sont composées de personnes passionnées  d'ingénieur·e·s, de spécialistes marketing, d'artistes, d'auteur·rice·s, d'expert·e·s en science des données, de producteur·rice·s, de penseur·se·s et d'agent·e·s du changement qui mettent leur savoir-faire au service de notre catalogue. Celui-ci comprend plusieurs franchises AAA de renommée mondiale telles que NBA®️ 2K, BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️, XCOM®️, WWE®️ 2K, WWE®️ SuperCard, TopSpin 2K25 et PGA TOUR®️ 2K, plébiscitées tant par la critique que par le public. 

Chez 2K, nous nous engageons à créer un environnement de travail accueillant et inclusif, où chacun·e peut être pleinement soi-même et s’épanouir professionnellement. Nous encourageons toutes les personnes intéressées à explorer nos opportunités, même si elles ne correspondent pas parfaitement à chaque critère du poste. Si ce rôle vous attire et que vous pensez pouvoir contribuer à l’aventure 2K, n’hésitez pas à postuler! 

À PROPOS DU POSTE 

Dans le cadre de sa stratégie de localisation, 2K investit dans de nouveaux rôles de soutien, comme celui de Coordinateur/Coordinatrice de localisation, afin de renforcer les liens entre ses développeurs, ses équipes d'édition et les acteurs de la localisation. Ce poste consiste à accompagner les équipes locales et régionales dans la résolution des problèmes de localisation, la mise en œuvre de solutions et la représentation des efforts de localisation auprès des équipes de développement nord-américaines pour leur langue maternelle. Il s'agit d'une opportunité unique de représenter votre langue maternelle à un carrefour stratégique entre contenu, outils, culture et croissance. Vous contribuerez ainsi à garantir des expériences localisées de qualité, culturellement pertinentes et techniquement exactes pour l'ensemble de notre catalogue de jeux, tout en participant à l'évolution du département de localisation mondiale.

VOS MISSIONS 

• Apporter un soutien logistique et opérationnel aux acteurs de la localisation locaux et régionaux,  notamment les équipes de production, d'assurance qualité et de développement. 
• Contribuer au suivi, à la gestion des ressources et à la coordination entre les différents outils et fonctions, et présenter ces activités à l'équipe de développement pendant leurs heures de travail habituelles. 
• Participer aux initiatives d'internationalisation liées aux nouvelles langues en identifiant les risques linguistiques, en soutenant le développement de contenus culturellement adaptés et en collaborant avec les développeurs pour mettre en place des bases favorables à la localisation dès le début du processus. 
• Collaborer au support des outils et du processus, notamment à la documentation des processus, aux tests fonctionnels et à la collecte de retours. 
• Contribuer à la préparation des certifications et à la mise en conformité en veillant à ce que les livrables de localisation, en particulier pour leur langue maternelle, répondent aux exigences de la plateforme et aux normes régionales. 
• Faciliter la coordination entre les équipes internes et les prestataires externes, selon les besoins.
• Mettre à profit son expertise linguistique pour répondre aux questions linguistiques et signaler les points sensibles sur le plan culturel ou linguistique. Résoudre les problèmes et apporter un soutien aux équipes d'assurance qualité linguistique (LQA) dans votre région linguistique. 
• Participer aux initiatives internes et aux projets spéciaux visant à améliorer la cohérence, l'automatisation et l'évolutivité de la localisation.

VOTRE PROFIL 

• 2 à 3 ans d'expérience en localisation, coordination de production, assurance qualité ou dans des domaines connexes du jeu vidéo ou des médias. 
• Excellentes compétences organisationnelles et de communication ; capacité à gérer plusieurs tâches auprès de différents intervenants et sur différentes plateformes. 
• Maîtrise des outils et des flux de travail de localisation (par exemple : TMS, outils de TAO, Jira, CMS, Confluence, etc.). 
• La connaissance des principes d'internationalisation et/ou des processus de certification des plateformes est un atout. 
• Maîtrise parfaite ou quasi parfaite d'une langue prise en charge en chinois traditionnel et excellentes compétences en communication en anglais. 
• Passion pour les jeux vidéo et la création d'expériences de jeu de haute qualité dans un contexte multiculturel.

POURQUOI NOUS REJOINDRE?

Ce poste vous offre l'opportunité de participer à une fonction nouvelle et en pleine expansion au sein de l'organisation de localisation mondiale de 2K. Dans le cadre de notre développement continu pour gagner en envergure et en efficacité, vous jouerez un rôle clé dans la fourniture d'expériences localisées exceptionnelles aux joueurs du monde entier, tout en découvrant en profondeur les rouages ​​du développement de jeux AAA.

En tant qu’employeur garantissant l’égalité d’accès à l’emploi, nous nous engageons à faire en sorte que les personnes en situation de handicap qualifié·e·s bénéficient d’aménagements raisonnables nécessaires pour participer au processus de demande d’emploi ou d’entrevue, pour s’acquitter de leurs fonctions essentielles et pour recevoir d’autres avantages et privilèges d’emploi. Veuillez nous contacter si vous avez besoin d’aménagements raisonnables.

Veuillez noter que 2K Games et ses studios n'utilisent jamais les applications de messagerie instantanée ni les adresses e-mail personnelles pour contacter les candidats ou mener des entretiens. Lorsque vous nous contactez par e-mail, veuillez utiliser exclusivement les adresses 2K.com.

#LI-Onsite

********

Who We Are

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K’s portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ 2K,  renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR®️ 2K

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role.  If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

ABOUT THE ROLE

As part of its evolving localization strategy, 2K is investing in new support roles—like the Localization Coordinator—to strengthen the connection between its developers, publishing teams, and localization stakeholders by supporting local and regional teams in solving localization problems, implementing solutions, and representing the localization effort to North American game teams for their native language.

This is a unique opportunity to represent your native language at an upstream intersection of content, tools, culture, and growth—ensuring that localized experiences are delivered with quality, cultural relevance, and technical accuracy across our game portfolio, while contributing to the evolution of the Global Localization department.

WHAT YOU’LL DO

• Provide logistical and operational support to local and regional localization stakeholders, including production, QA, and development partners
• Assist in tracking, managing asset flow, and coordinating across multiple tools and functions—and represent these activities to development during their standard working hours
• Contribute to emerging language-related internationalization efforts by identifying linguistic risks, supporting culturally appropriate content development, and collaborating with developers to build localization-friendly foundations early in the pipeline
• Collaborate on tooling and pipeline support, including process documentation, feature testing, and feedback collection
• Help prepare for certification and compliance by ensuring localization deliverables—specifically for their native language—meet platform requirements and regional standards
• Assist in coordination between internal teams and external vendors, as needed
• Leverage native language expertise to address linguistic questions, flag culturally sensitive or language-specific issues, and support LQA teams in your language region
• Participate in internal initiatives and special projects to help improve localization consistency, automation, and scalability

WHAT YOU BRING

• 2–3 years of experience in localization, production coordination, QA, or related fields in gaming or media
• Strong organizational and communication skills; able to manage multiple tasks across stakeholders and platforms
• Familiarity with localization tools and workflows (e.g., TMS, CAT tools, Jira, CMS, Confluence, etc.)
• Understanding of internationalization principles and/or platform certification processes is a plus
• Native or near-native fluency in a supported language in Traditional Chinese with strong English communication skills
• Passion for video games and delivering high-quality player experiences across cultures

WHY JOIN US?

This role offers the chance to be part of a new and growing function within 2K’s Global Localization organization. As we continue to build for scale and efficiency, you’ll play a key role in delivering best-in-class localized experiences to players around the world—while gaining deep exposure to the inner workings of AAA game development.

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts. 
#LI-ONSITE

2K, dont le siège se trouve à Novato, en Californie, est un label détenu à 100 % par Take-Two Interactive Software, Inc. (NASDAQ : TTWO). Fondée en 2005, 2K Games est une entreprise de jeux vidéo à rayonnement international, éditant des titres développés par certains des studios les plus influents de l’industrie. Parmi eux figurent Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, Gearbox Entertainment et 2K SportsLab. 

Notre catalogue s’enrichit continuellement grâce à une stratégie ambitieuse de développement à l’échelle mondiale, combinant la création de nouveaux studios et l’intégration de talents variés, avec pour objectif de proposer des contenus toujours plus innovants, immersifs et inspirants. 

2K publie des jeux parmi les genres les plus populaires : sport, tir, action, rôle, stratégie, occasionnel et familial. 

Nos équipes sont composées de personnes passionnées  d'ingénieur·e·s, de spécialistes marketing, d'artistes, d'auteur·rice·s, d'expert·e·s en science des données, de producteur·rice·s, de penseur·se·s et d'agent·e·s du changement qui mettent leur savoir-faire au service de notre catalogue. Celui-ci comprend plusieurs franchises AAA de renommée mondiale telles que NBA®️ 2K, BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️, XCOM®️, WWE®️ 2K, WWE®️ SuperCard, TopSpin 2K25 et PGA TOUR®️ 2K, plébiscitées tant par la critique que par le public. 

Chez 2K, nous nous engageons à créer un environnement de travail accueillant et inclusif, où chacun·e peut être pleinement soi-même et s’épanouir professionnellement. Nous encourageons toutes les personnes intéressées à explorer nos opportunités, même si elles ne correspondent pas parfaitement à chaque critère du poste. Si ce rôle vous attire et que vous pensez pouvoir contribuer à l’aventure 2K, n’hésitez pas à postuler! 

À PROPOS DU POSTE 

Dans le cadre de sa stratégie de localisation, 2K investit dans de nouveaux rôles de soutien, comme celui de Coordinateur/Coordinatrice de localisation, afin de renforcer les liens entre ses développeurs, ses équipes d'édition et les acteurs de la localisation. Ce poste consiste à accompagner les équipes locales et régionales dans la résolution des problèmes de localisation, la mise en œuvre de solutions et la représentation des efforts de localisation auprès des équipes de développement nord-américaines pour leur langue maternelle. Il s'agit d'une opportunité unique de représenter votre langue maternelle à un carrefour stratégique entre contenu, outils, culture et croissance. Vous contribuerez ainsi à garantir des expériences localisées de qualité, culturellement pertinentes et techniquement exactes pour l'ensemble de notre catalogue de jeux, tout en participant à l'évolution du département de localisation mondiale.

VOS MISSIONS 

• Apporter un soutien logistique et opérationnel aux acteurs de la localisation locaux et régionaux,  notamment les équipes de production, d'assurance qualité et de développement. 
• Contribuer au suivi, à la gestion des ressources et à la coordination entre les différents outils et fonctions, et présenter ces activités à l'équipe de développement pendant leurs heures de travail habituelles. 
• Participer aux initiatives d'internationalisation liées aux nouvelles langues en identifiant les risques linguistiques, en soutenant le développement de contenus culturellement adaptés et en collaborant avec les développeurs pour mettre en place des bases favorables à la localisation dès le début du processus. 
• Collaborer au support des outils et du processus, notamment à la documentation des processus, aux tests fonctionnels et à la collecte de retours. 
• Contribuer à la préparation des certifications et à la mise en conformité en veillant à ce que les livrables de localisation, en particulier pour leur langue maternelle, répondent aux exigences de la plateforme et aux normes régionales. 
• Faciliter la coordination entre les équipes internes et les prestataires externes, selon les besoins.
• Mettre à profit son expertise linguistique pour répondre aux questions linguistiques et signaler les points sensibles sur le plan culturel ou linguistique. Résoudre les problèmes et apporter un soutien aux équipes d'assurance qualité linguistique (LQA) dans votre région linguistique. 
• Participer aux initiatives internes et aux projets spéciaux visant à améliorer la cohérence, l'automatisation et l'évolutivité de la localisation.

VOTRE PROFIL 

• 2 à 3 ans d'expérience en localisation, coordination de production, assurance qualité ou dans des domaines connexes du jeu vidéo ou des médias. 
• Excellentes compétences organisationnelles et de communication ; capacité à gérer plusieurs tâches auprès de différents intervenants et sur différentes plateformes. 
• Maîtrise des outils et des flux de travail de localisation (par exemple : TMS, outils de TAO, Jira, CMS, Confluence, etc.). 
• La connaissance des principes d'internationalisation et/ou des processus de certification des plateformes est un atout. 
• Maîtrise parfaite ou quasi parfaite d'une langue prise en charge en coréen et excellentes compétences en communication en anglais. 
• Passion pour les jeux vidéo et la création d'expériences de jeu de haute qualité dans un contexte multiculturel.

POURQUOI NOUS REJOINDRE?

Ce poste vous offre l'opportunité de participer à une fonction nouvelle et en pleine expansion au sein de l'organisation de localisation mondiale de 2K. Dans le cadre de notre développement continu pour gagner en envergure et en efficacité, vous jouerez un rôle clé dans la fourniture d'expériences localisées exceptionnelles aux joueurs du monde entier, tout en découvrant en profondeur les rouages ​​du développement de jeux AAA.

En tant qu’employeur garantissant l’égalité d’accès à l’emploi, nous nous engageons à faire en sorte que les personnes en situation de handicap qualifié·e·s bénéficient d’aménagements raisonnables nécessaires pour participer au processus de demande d’emploi ou d’entrevue, pour s’acquitter de leurs fonctions essentielles et pour recevoir d’autres avantages et privilèges d’emploi. Veuillez nous contacter si vous avez besoin d’aménagements raisonnables.

Veuillez noter que 2K Games et ses studios n'utilisent jamais les applications de messagerie instantanée ni les adresses e-mail personnelles pour contacter les candidats ou mener des entretiens. Lorsque vous nous contactez par e-mail, veuillez utiliser exclusivement les adresses 2K.com.

#LI-Onsite

********

Who We Are

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K’s portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ 2K,  renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR®️ 2K

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role.  If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

ABOUT THE ROLE

As part of its evolving localization strategy, 2K is investing in new support roles—like the Localization Coordinator—to strengthen the connection between its developers, publishing teams, and localization stakeholders by supporting local and regional teams in solving localization problems, implementing solutions, and representing the localization effort to North American game teams for their native language.

This is a unique opportunity to represent your native language at an upstream intersection of content, tools, culture, and growth—ensuring that localized experiences are delivered with quality, cultural relevance, and technical accuracy across our game portfolio, while contributing to the evolution of the Global Localization department.

WHAT YOU’LL DO

• Provide logistical and operational support to local and regional localization stakeholders, including production, QA, and development partners
• Assist in tracking, managing asset flow, and coordinating across multiple tools and functions—and represent these activities to development during their standard working hours
• Contribute to emerging language-related internationalization efforts by identifying linguistic risks, supporting culturally appropriate content development, and collaborating with developers to build localization-friendly foundations early in the pipeline
• Collaborate on tooling and pipeline support, including process documentation, feature testing, and feedback collection
• Help prepare for certification and compliance by ensuring localization deliverables—specifically for their native language—meet platform requirements and regional standards
• Assist in coordination between internal teams and external vendors, as needed
• Leverage native language expertise to address linguistic questions, flag culturally sensitive or language-specific issues, and support LQA teams in your language region
• Participate in internal initiatives and special projects to help improve localization consistency, automation, and scalability

WHAT YOU BRING

• 2–3 years of experience in localization, production coordination, QA, or related fields in gaming or media
• Strong organizational and communication skills; able to manage multiple tasks across stakeholders and platforms
• Familiarity with localization tools and workflows (e.g., TMS, CAT tools, Jira, CMS, Confluence, etc.)
• Understanding of internationalization principles and/or platform certification processes is a plus
• Native or near-native fluency in a supported language (in Korean) with strong English communication skills
• Passion for video games and delivering high-quality player experiences across cultures

WHY JOIN US?

This role offers the chance to be part of a new and growing function within 2K’s Global Localization organization. As we continue to build for scale and efficiency, you’ll play a key role in delivering best-in-class localized experiences to players around the world—while gaining deep exposure to the inner workings of AAA game development.

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts. 
#LI-ONSITE

English to follow

Qui nous sommes :

Fondée en 2005, 2K Games est une entreprise internationale de jeux vidéo, éditant des titres développés par certains des studios de développement les plus influents au monde. Nos studios, responsables du développement du portefeuille de jeux de classe mondiale de 2K sur plusieurs plateformes, incluent Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber et HB Studios. Notre portefeuille de titres s’élargit grâce à notre plan stratégique mondial ainsi qu’à la création et à l’acquisition de studios novateurs dont les contenus continuent d’inspire des millions de joueur·euse·s à travers le monde ! 2K publie des titres dans les genres de jeu les plus populaires : jeux de sport, jeux de tir, de rôle, d’action, de stratégie, ainsi que des jeux occasionnels et familiaux.

Notre équipe d’ingénieur·e·s, de spécialistes du marketing, d’artistes, de scénaristes, de scientifiques de données, de producteur·rice·s, de penseur·euse·s et de personnes d’action constitue le pilier éditorial professionnel de notre bibliothèque croissante de franchises acclamées par la critique telles que NBA 2K, BioShock, Borderlands, Mafia, Sid Meier’s Civilization, Tiny Tina’s Wonderlands, WWE 2K et XCOM.

Chez 2K, nous sommes fier·ère·s de créer un environnement de travail inclusif, ce qui signifie encourager les membres de nos équipes à venir tel·le·s qu’ils·elles sont et à se dépasser ! Nous encourageons la diversité et l’inclusion et voulons que notre communauté de candidat·e·s reflète cet engagement. Nous encourageons toutes les personnes qualifiées à explorer nos opportunités à l’échelle internationale.

2K a son siège social à Novato, en Californie, et est un label détenu en propriété exclusive par Take-Two Interactive Software, Inc. (NASDAQ : TTWO).

Ce dont nous avons besoin:

Le ou la gestionnaire de programmes de recherche occupe un rôle essentiel au sein de notre pilier des opérations de recherche. Cette personne est responsable de la santé et de la mise à l'échelle de notre infrastructure de recherche mondiale, en se concentrant principalement sur la gestion de notre écosystème de fournisseurs et de nos cadres de conformité.

En tant qu'expert·e du cycle de vie de la recherche, vous agirez avec une grande autonomie pour identifier et résoudre des problèmes opérationnels complexes. Vous servirez de liaison stratégique entre l'équipe Recherche et Innovation (R&I) et nos partenaires corporatifs des services juridiques, des finances et de la protection de la vie privée afin de garantir que nos recherches sont menées de manière éthique, efficace et selon les standards mondiaux les plus élevés.

Ce que vous ferez :

• Stratégie et gestion des fournisseurs : Diriger le cycle de vie complet des agences de recherche et des fournisseurs d'outils, incluant la sélection, l'intégration et l'évaluation de la performance.
• Partenariat juridique et vie privée : Agir en tant que point de contact principal pour les équipes juridiques et de protection de la vie privée de T2 afin de gérer les ententes et de s'assurer que toute collecte de données respecte les normes de conformité mondiales.
• Gouvernance des énoncés de travaux (SOW) : Piloter le processus des SOW, en veillant à la définition claire de la portée des projets, à la révision juridique via des plateformes comme Ironclad et à l'adoption des processus par l'équipe.
• Innovation des processus : Concevoir et mettre en œuvre des systèmes évolutifs pour le recrutement des participant·e·s à la recherche, l'octroi de licences pour les plateformes et la gestion interne des connaissances.
• Gérance financière : Collaborer avec les équipes des finances et du développement externe (ExDev) pour initier les bons de commande, suivre la facturation des projets pour les différents titres et superviser l'utilisation des ressources.
• Leadership interfonctionnel : Fournir des conseils d'expert aux chercheur·euse·s sur les procédures de collaboration avec des tiers et les flux de production opérationnels.

Ce qui fera de vous un bon candidat :

• Expertise opérationnelle : Vaste expérience professionnelle en opérations de recherche, en gestion de programmes ou dans un domaine connexe, avec une fiche de route confirmée dans la gestion de projets de haute complexité.
• Maîtrise de la conformité : Connaissance approfondie de l'éthique de la recherche, des réglementations sur la protection des données (ex. : RGPD, CCPA) et des nuances juridiques des contrats avec les fournisseurs tiers.
• Influence collaborative : Capacité exceptionnelle à établir des relations et à naviguer dans une structure organisationnelle sophistiquée, particulièrement avec les partenaires juridiques et financiers.
• Aisance en recherche : Solide compréhension des diverses méthodologies de recherche (Qual, Quant, UXR) pour mieux anticiper les besoins en outils et en fournisseurs.
• Résolution de problèmes : Une personne ingénieuse capable de repérer les défis dans le processus de recherche et de bâtir des solutions sophistiquées et évolutives.

Compétences et ressources privilégiées :

• Expérience avec des outils spécifiques à la recherche tels qu'Alchemer, Qualtrics ou User Interviews.
• Expérience avec des outils et logiciels juridiques comme Ironclad.
• Familiarité avec les outils de gestion de projet et de documentation comme Confluence, Airtable ou Jira.
• Une passion pour l'industrie du jeu vidéo et un intérêt pour la façon dont les rétroactions des joueur·euse·s orientent le développement des jeux.

En tant qu’employeur garantissant l’égalité d’accès à l’emploi, nous nous engageons à faire en sorte que les personnes en situation de handicap qualifié·e·s bénéficient d’aménagements raisonnables nécessaires pour participer au processus de demande d’emploi ou d’entrevue, pour s’acquitter de leurs fonctions essentielles et pour recevoir d’autres avantages et privilèges d’emploi. Veuillez nous contacter si vous avez besoin d’aménagements raisonnables.

Veuillez noter que 2K Games et ses studios n’utilisent jamais d’applications de messagerie instantanée ni de comptes de messagerie personnels pour contacter des candidat·e·s ou mener des entrevues. Tous les courriels envoyés proviennent uniquement de comptes @2K.com.

------------

Who We Are

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K’s portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ 2K,  renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR®️ 2K

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role.  If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

The Role

The Research Program Manager is a critical role within our Research Operations pillar. This individual is responsible for the health and scaling of our global research infrastructure, with a primary focus on owning our vendor ecosystem and compliance frameworks.

As a subject matter expert in the research lifecycle, you will operate with significant autonomy to identify and resolve complex operational issues. You will serve as the strategic liaison between the R&I team and our corporate partners in Legal, Finance, and Privacy to ensure our research is performed ethically, efficiently, and at world-class standards.

 What You Will Do

• Vendor Strategy & Management: Lead the end-to-end lifecycle for research agencies and tool providers, including selection, onboarding, and performance evaluation.
• Legal & Privacy Partnership: Act as the primary point of contact for T2 Legal and Privacy teams to manage agreements and ensure all data collection meets global compliance standards.
• SOW Governance: Lead the Statement of Work (SOW) process, ensuring clear project scoping, legal review via platforms like Ironclad, and team adoption of processes.
• Process Innovation: Design and implement scalable systems for research participant recruitment, platform licensing, and internal knowledge management.
• Financial Stewardship: Partner with Finance and ExDev teams to manage PO initiation, track project billing across various titles, and supervise resource utilization.
• Cross-Functional Leadership: Provide expert guidance to researchers on procedures for third-party collaboration and operational workflows.

 Who We Believe Would Be an Excellent Fit

• Operational Expertise: Extensive professional experience in research operations, program management, or a related field, with a consistent record of running high-complexity projects.
• Compliance Mastery: Deep familiarity with research ethics, data privacy regulations (e.g., GDPR, CCPA), and the legal nuances of third-party vendor contracts.
• Collaborative Influence: Outstanding ability to establish relationships and navigate a sophisticated interpersonal structure, specifically with Legal and Finance partners.
• Research Fluency: A strong understanding of various research methodologies (Qual, Quant, UXR) to better anticipate vendor and tooling needs.
• Problem Solver: A resourceful person who can spot challenges in the research process and build sophisticated, scalable solutions.

 Preferred Skills & Resources

• Experience with research-specific tools such as Alchemer, Qualtrics, or User Interviews.
• Experience with legal tools and software such as Ironclad.
• Familiarity with project management and documentation tools like Confluence, Airtable, or Jira.
• A passion for the gaming industry and an interest in how player insights drive game development.

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

#LI-Onsite
#LI-Hybrid

This role is a Remote Role: This is a fully remote position. Candidates may work from anywhere within the Montreal region, with occasional travel to Customers, or Revlon's Mississauga office.

Overview:

Under the leadership of the Sr. Customer Business Development Manager, the Customer Business Development Coordinator plays a critical role in ensuring best-in-class execution across Quebec retail partners, with a strong focus on Metro banners (Jean Coutu & Brunet). This role goes beyond administration - it is a true executional backbone of the business, ensuring that all commercial initiatives are flawlessly delivered in-store, on time, and aligned with customer expectations. The ideal candidate brings hands-on experience within the beauty industry in Québec, understands retailer dynamics (Metro an asset), and thrives in a fast-paced, detail-driven environment.

Responsibilities

1. Customer Execution & Submissions Excellence

• Own end-to-end execution of all customer-facing submissions (listings, displays, returns, pricing, planograms) via retailer portals
• Ensure accuracy, compliance, and timeliness of all documentation 
•  Act as the gatekeeper of executional excellence across all Quebec accounts 
•  Manage product lifecycle administration: new items, discontinuations, RA tracking

2. Promotional & Commercial Coordination

• Co-manage the promotional calendar with the CBDM , no charge orders
• Lead weekly promotional alignment meetings (internal coordination)
• Execute display listings and ensure alignment with retailer timelines 
• Support sell-in readiness (order forms, sell sheets, product assets, promotion presentation)

3. Planogram & In-Store Execution 

• Prepare and manage planogram resets (Ins & Outs, updates, templates)
• Track modular execution from planning to in-store implementation
•  Coordinate with merchandising teams and field sales to ensure flawless execution
• Support reline periods and ensure smooth rollout in stores

4. New Store Openings / Renovations (NSO)

• Own NSO tracker and ensure full visibility on timelines and requirements 
• Coordinate all stakeholders (internal teams, field, retailers) 
• Ensure on-time and flawless execution of openings, relocations and renovations

5. Cross-functional Coordination & Support

• Act as a key liaison between: Sales, Marketing, Logistics, Field teams 
• Support deduction clearing and administrative follow-ups 
• Manage ad hoc requests with agility and ownership

6. Field Communication & Business Support

• Contribute to monthly field bulletins (priorities, RA’s, key actions etc.)
• Support field teams with clear execution guidelines
• Ensure alignment between head office strategy and in-store reality

Qualifications:

• Minimum 2+ years in CPG or beauty industry (strong asset)
• Experience working with Québec retailers (particularly Metro, Jean Coutu, and Brunet - a strong asset).
• Strong understanding of retail execution and store realities

Skills & Abilities:

• Bilingual (French/English) – required 
• Strong attention to detail with disciplined execution
• Excellent organizational and multitasking skills
• Proficient in Excel and PowerPoint with a tracker-driven mindset
• Ability to thrive in a fast-paced, constantly evolving environment

Who you are:

• Strong ownership and accountability
• Proactive problem solver with a solutions-oriented approach
• Collaborative team player with excellent interpersonal skills
• Resilient, adaptable, and results-driven with a “get things done” attitude

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in Canada.

#LI-Remote #LI-CH2

The base pay range for this position is $52,000 - $56,000/ year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the co-paid basic life insurance policy and short-term disability insurance. Other benefits offered to employees include but are not limited to the following: long-term disability, healthcare spending accounts, Employee and Family Assistance Program, Health & Fitness Reimbursement etc. Employees are also able to enroll in our Registered Retirement Savings Plan (RRSP) and Registered Pension Plan (RPP).

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

Job Title:

Coordonnateur(trice), comptes clients – Montréal / Coordinator, Customer Business Development

Ce poste est un poste à distance

Il s’agit d’un poste entièrement en télétravail. Les candidats peuvent travailler de n’importe où dans la région de Montréal, avec des déplacements occasionnels chez les clients ou au bureau de Revlon à Mississauga.

Aperçu du poste

Relevant du/de la gestionnaire principal(e), développement des affaires clients, le/la coordonnateur(trice), développement des affaires clients joue un rôle clé dans l’excellence de l’exécution auprès des partenaires de détail au Québec, avec un fort accent sur les bannières Metro (Jean Coutu et Brunet).

Ce rôle va bien au-delà de l’administration : il constitue le véritable pilier de l’exécution commerciale, assurant que toutes les initiatives commerciales sont déployées impeccablement en magasin, dans les délais prescrits et en conformité avec les attentes des clients.

La personne idéale possède une expérience terrain dans l’industrie de la beauté au Québec, comprend bien la dynamique des détaillants (l’expérience avec Metro est un atout) et évolue avec aisance dans un environnement rapide et axé sur les détails.

Responsabilités

1. Excellence en exécution client et en soumissions

• Prendre en charge l’exécution de bout en bout de toutes les soumissions clients (listings, présentoirs, retours, prix, planogrammes) via les portails des détaillants
• Assurer l’exactitude, la conformité et le respect des échéanciers pour toute la documentation
• Agir comme gardien(ne) de l’excellence opérationnelle pour tous les comptes du Québec
• Gérer l’administration du cycle de vie des produits : nouveaux articles, discontinuations, suivi des RA

1. Coordination promotionnelle et commerciale

• Co-gérer le calendrier promotionnel avec le/la gestionnaire du développement des affaires clients (CBDM), incluant les commandes sans frais
• Animer les rencontres hebdomadaires d’alignement promotionnel (coordination interne)
• Exécuter les listings de présentoirs et assurer l’alignement avec les échéanciers des détaillants
• Soutenir la préparation au sell-in (bons de commande, fiches de vente, outils produits, présentations promotionnelles)

1. Planogrammes et exécution en magasin

• Préparer et gérer les réinitialisations de planogrammes (entrées/sorties, mises à jour, gabarits)
• Suivre l’exécution des des relines, de la planification à l’implantation en magasin
• Coordonner avec les équipes de marchandisage et les ventes terrain afin d’assurer une exécution sans faille
• Soutenir les périodes de reline et assurer un déploiement fluide en magasin

1. Ouvertures de nouveaux magasins / rénovations (NSO)

• Être responsable du suivi des NSO et assurer une visibilité complète des échéanciers et requis
• Coordonner l’ensemble des parties prenantes (équipes internes, terrain, détaillants)
• Assurer une exécution ponctuelle et impeccable des ouvertures, relocalisations et rénovations

1. Coordination interfonctionnelle et soutien

• Agir comme point de liaison clé entre les équipes Ventes, Marketing, Logistique et Terrain
• Soutenir le traitement des déductions et les suivis administratifs
• Gérer les demandes ponctuelles avec agilité et sens des responsabilités

1. Communication terrain et soutien aux affaires

• Contribuer aux bulletins mensuels destinés aux équipes terrain (priorités, RA, actions clés, etc.)
• Soutenir les équipes terrain avec des directives d’exécution claires
• Assurer l’alignement entre la stratégie du siège social et la réalité en magasin

Exigences

• Minimum de 2 ans d’expérience dans produits de grande consommation (CPG) ou l’industrie de la beauté (atout important)
• Expérience avec les détaillants québécois, particulièrement Metro, Jean Coutu et Brunet (atout majeur)
• Bonne compréhension de l’exécution au détail et des réalités en magasin

Compétences et aptitudes

• Bilinguisme français/anglais – requis
• Excellente attention aux détails et rigueur dans l’exécution
• Solides compétences organisationnelles et capacité à gérer plusieurs priorités
• Maîtrise d’Excel et PowerPoint, avec une approche axée sur les suivis et indicateurs
• Capacité à évoluer dans un environnement rapide et en constante évolution

Profil recherché

• Sens aigu des responsabilités et de l’imputabilité
• Esprit proactif, axé sur les solutions
• Joueur(se) d’équipe collaboratif(ve) avec d’excellentes habiletés interpersonnelles
• Résilient(e), adaptable et orienté(e) résultats, avec une attitude « on livre »

Revlon n’offre pas de parrainage ni de transfert de visa de travail pour ce poste. Les candidats doivent être légalement autorisés à travailler au Canada.

#LI-Remote #LI-CH2

La fourchette salariale de base pour ce poste se situe entre 52 000 $ et 56 000 $ par année. Le salaire offert peut varier selon les compétences, l’expérience, les connaissances liées au poste et la localisation géographique. Certains postes peuvent également donner droit à des incitatifs à court terme dans le cadre de la rémunération globale.

Les employés (et les membres de leur famille) ont accès à des régimes d’assurance médicale, dentaire et soins de la vue. Les employés sont couverts par une assurance vie de base partagée ainsi qu’une assurance invalidité de courte durée. D’autres avantages incluent notamment l’assurance invalidité de longue durée, des comptes de dépenses de soins de santé, un programme d’aide aux employés et à la famille, un remboursement pour la santé et le mieux‑être, etc. Les employés peuvent également cotiser au Régime enregistré d’épargne‑retraite (REER) et au Régime de pension enregistré (RPE).

Les employés bénéficient également de 3 semaines de vacances, calculées au prorata pour la première année d’emploi, ainsi que de 12 jours fériés payés par année civile. Les vacances peuvent varier selon le poste.

Who we are

Artefact is a new generation of a data service provider, specializing in data consulting and data-driven digital marketing, dedicated to transforming data into business impact across the entire value chain of organizations. We are proud to say that we’re enjoying skyrocketing growth.

Our broad range of data-driven solutions in data consulting and digital marketing are designed to meet our clients’ specific needs, always conceived with a business-centric approach and delivered with tangible results. Our data-driven services are built upon the deep AI expertise we’ve acquired with our 300+ client base around the globe.

We have over 2000 employees across 34 offices who are focused on accelerating digital transformation. Thanks to a unique mix of company assets: state of the art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts, all dedicated to bringing extra value to every client.

Responsibilities

We are looking for a Senior Data Engineer to join our dynamic team. This role is ideal for someone with a deep understanding of data engineering and a proven track record of leading data projects in a fast-paced environment. 

• Key Responsibilities

  • Design, build, and maintain scalable and robust data pipelines using SQL, Python, Databricks, Snowflake, Azure Data Factory, AWS Glue, Apache Airflow and Pyspark.
  • Lead the integration of complex data systems and ensure consistency and accuracy of data across multiple platforms.
  • Implement continuous integration and continuous deployment (CI/CD) practices for data pipelines to improve efficiency and quality of data processing.
  • Work closely with data architects, analysts, and other stakeholders to understand business requirements and translate them into technical implementations.
  • Oversee and manage a team of data engineers, providing guidance and mentorship to ensure high-quality project deliverables.
  • Develop and enforce best practices in data governance, security, and compliance within the organization.
  • Optimize data retrieval and develop dashboards and reports for business teams.
  • Continuously evaluate new technologies and tools to enhance the capabilities of the data engineering function.

   

  Qualifications

  • Bachelor's or Master’s degree in Computer Science, Engineering, or a related field.
  • 6+ years of industry experience in data engineering with a strong technical proficiency in SQL, Python, and big data technologies.
  • Extensive experience with cloud services such as Azure Data Factory and AWS Glue.
  • Demonstrated experience with Databricks and Snowflake.
  • Solid understanding of CI/CD principles and DevOps practices.
  • Proven leadership skills and experience managing data engineering teams.
  • Strong project management skills and the ability to lead multiple projects simultaneously.
  • Excellent problem-solving skills and the ability to work under tight deadlines.
  • Strong communication and interpersonal skills.
  • Excellent understanding of data architecture including data mesh, data lake and data warehouse.

  Preferred Qualifications:

  • Certifications in Azure, AWS, or similar technologies.
  • Certifications in Databricks, Snowflake or similar technologies
  • Experience in the leading large scale data engineering projects

We are united by our values and strengthened by our hybrid expertise.

• There is always a way: We're from the breed of does, of diggers, of makers. Because ideas are valuable only if executed.
• Client trust is won on the field: Addressing client needs flows better hands on at their side.
• If not used, it is useless: Our love for technology translates into a steep desire for adoption, true brilliance is about impact.
• If not shared, our work is not done: Sharing knowledge is the best way to button up a mission, benefitting clients and colleagues.
• We learn everyday: Tech is a land where everything move at the speed of light, you better be ready to challenge yourself.

About The Role 

We’re looking for an IT Manager who can independently own all aspects of user support, device management, and onboarding/offboarding, while partnering closely on our evolving security and compliance posture. 

You’ll support a team of 50+ staff across engineering, business, and production environments. This is a hands-on role with real autonomy - and a clear path to deepen your expertise in IT security and infrastructure strategy. We’ll actively support your professional development with dedicated budget and time to pursue certifications, training, or coursework in security and systems architecture. You’ll work directly with company leadership and be brought into the strategic planning and budgeting process for IT, giving you early insight into how decisions are made and the opportunity to help shape our roadmap as we scale. If you're passionate about support, obsessed with clean systems, and excited to grow into a security-focused IT leader, we want to talk. 

What You Will Do 

• Be the go-to person for internal IT support, ensuring timely resolution of tickets, smart escalation, and a great employee experience 
• Manage and improve our device management workflows using Microsoft Intune, including patching, configuration, and compliance 
• Own the onboarding and offboarding process across all departments, streamlining access to Windows and Linux systems and cloud services 
• Maintain and draft IT documentation and create training materials to improve efficiency and self-service 
• Proactively identify and execute improvements in device security, support workflows, and employee experience 
• Support internal audits and prepare for future compliance frameworks (e.g. SOC 2, ISO 27001). 

What We Are Looking For 

• Degree or diploma in Information Technology, Computer Science, or a related field or equivalent hands-on experience 
• 8+ years of experience in IT support, service desk, or endpoint management roles 
• Strong experience supporting Windows environments, with familiarity around Linux device management and basic administration 
• Proficient with Microsoft Intune, Entra/Azure AD, and related tools 
• Bilingual (spoken) French & English 
• Clear communicator who can work effectively with developers, back office, and production staff alike 
• Detail-oriented and process-minded - you value documentation, automation, and continuous improvement 
• Security-aware mindset: you follow best practices and understand the risks around devices, identity, and data access 
• Excited by the idea of becoming a security expert over time, and eager to grow with mentorship, projects, and certification support. 

Location and Work Model 

Location: Montreal
Work model: On-site 
Employment type: Full-time, Permanent

We are seeking a Senior DevOps & Site Reliability Engineer to own the reliability, scalability, performance, and operational excellence of Medeloop’s platform. This role blends deep DevOps engineering—CI/CD pipelines, infrastructure as code, and cloud architecture—with SRE discipline: SLOs, incident management, capacity planning, observability and a relentless focus on system uptime. You will be the bridge between development and operations, ensuring our clinical research products are always available, performant, and secure for the healthcare organizations that depend on them.

What You'll Own

Cloud Infrastructure & Architecture

• Design, implement, and manage scalable, secure, and highly available cloud infrastructure on AWS - infrastructure as code (IaC) using AWS CDK, CloudFormation, or Terraform, ensuring all environments are version-controlled and reproducible.
• Architect multi-region and disaster recovery strategies that meet healthcare uptime requirements.
• Manage containerized workloads using Docker and Kubernetes, optimizing for cost, performance, and resilience.

Site Reliability Engineering

• Define, implement, and monitor Service Level Objectives (SLOs) and Service Level Indicators (SLIs) across all production services.
• Build and maintain observability stacks (DataDog, AWS CloudWatch, Sentry) covering metrics, logs, traces, and alerting.
• Lead incident response: triage, mitigate, and drive blameless post-incident reviews with actionable follow-ups.
• Conduct capacity planning and performance engineering to ensure the platform scales ahead of demand.
• Champion error budgets and use them to balance feature velocity with system stability.
• Identify, assess, and mitigate operational risks by collaborating with engineering and product teams to evaluate impact and likelihood before they become incidents.
• Participate in and help structure an on-call rotation, ensuring clear escalation paths and fair distribution of after-hours coverage.

CI/CD & Automation

• Build self-service tooling and runbooks that reduce toil and empower development teams to ship independently.
• Design and maintain CI/CD pipelines (GitHub Actions) that enable fast, safe, and repeatable deployments.
• Automate security scanning (SAST, DAST) within pipelines and collaborate with engineering to remediate findings.
• Implement progressive delivery strategies such as canary deployments, blue-green releases, and feature flags.
• Proficiency in scripting languages (Python, Bash) for automation, troubleshooting, and building reliability tooling.
• Track and drive down operational toil, targeting less than 50% of team time spent on repetitive manual work.
• Evaluate and manage change risk for production deployments, maintaining change review processes that balance speed with stability.

Security & Compliance

• Ensure infrastructure meets healthcare compliance standards (HIPAA, SOC 2) through policy-as-code, encryption, and access controls.
• Manage networking security (VPCs, subnets, security groups, WAFs) and identity/authentication systems (AWS Cognito, Auth0, OAuth2, SSO).
• Conduct regular security reviews, vulnerability assessments, and patching across the infrastructure estate.

Collaboration & Culture

• Partner closely with product and engineering teams to embed reliability thinking into the software development lifecycle.
• Develop and maintain comprehensive documentation for infrastructure, runbooks, and operational playbooks.
• Mentor junior engineers on DevOps and SRE best practices, fostering a culture of ownership and continuous improvement.
• Stay current with advancements in cloud technologies, DevOps tooling, and SRE methodologies.
• Own and evolve internal developer platform tooling — including deployment workflows (GitOps/Flux), bug tracking integrations, and developer self-service portals.

What We're Looking For

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• 7+ years of combined experience in DevOps and/or Site Reliability Engineering roles, with at least 2 years in a senior capacity.
• Deep proficiency with AWS services
• Deep experience with observability and monitoring platforms such as DataDog, AWS CloudWatch, and Sentry.
• Strong experience building and maintaining CI/CD pipelines with GitHub Actions or equivalent tools.
• Expertise in infrastructure as code using AWS CDK, CloudFormation, or Terraform.
• Hands-on experience with containerization (Docker) and orchestration (Kubernetes).
• Proven track record of defining and operating against SLOs/SLIs and managing incident response processes.
• Solid understanding of networking (VPCs, subnets, load balancing, DNS), security, and compliance best practices.
• Experience with authentication and authorization systems including AWS Cognito, Auth0, OAuth2, and SSO.
• Proactive, self-directed mindset with a bias toward action and taking initiative.
• Excellent problem-solving skills and the ability to work independently as well as collaboratively across teams.
• Strong communication skills—able to explain complex infrastructure decisions clearly to technical and non-technical stakeholders.
• Passion for unsolved challenges in healthcare AI, with the ability to thrive in a fast-paced, multidisciplinary environment and wear multiple hats.

Bonus Points

• Multi-cloud experience (AWS, Azure, GCP)
• Familiarity with healthcare data standards, compliance, and protocols such as HIPAA, HL7 FHIR, OMOP, and i2b2.
• Experience with chaos engineering practices and tools (e.g., AWS Fault Injection Simulator, Gremlin).
• Prior experience in a healthcare or life sciences company operating under strict regulatory requirements.
• Contributions to open-source infrastructure or SRE tooling.
• Relevant certifications such as AWS Solutions Architect, Certified Kubernetes Administrator (CKA), or Google SRE certification.

Why Medeloop

• Ownership from day one: small team, high-trust, no layers between your work and its impact
• Technically ambitious: you'll build AI-powered workflows, not just support them
• Real-world stakes: your work accelerates drug development, addresses health equity, and improves clinical research for institutions that matter
• Strong foundation: Series A, top-tier investors, and a data asset (200M+ patient records) that most companies spend years trying to build

Financial Controller

Reports To: Director of Finance

Location: Montreal, QC (Hybrid)

About us

Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. Our software is operated by some of the most successful out-of-home businesses and powers impactful, compelling campaigns seen across the world.

About the role

The Financial Controller is a pivotal leadership role responsible for the integrity of our financial ecosystem. You will serve as the guardian of our financial statements across SaaS and Trading DOOH business lines, ensuring that our rapid global growth is supported by a foundation of rigorous controls, technical excellence, and scalable accounting infrastructure.

What to expect

Financial Stewardship & Technical Reporting You will own the end-to-end monthly and annual close processes, ensuring the delivery of accurate, consolidated financial statements. This includes overseeing complex revenue recognition under ASC 606, maintaining U.S. GAAP compliance, and preparing technical accounting memos. You will also collaborate with international accounting partners in regions like Australia, China, and Europe to ensure global compliance and cash requirements are met.

Operational Excellence & Internal Controls A core part of your mission is to build and maintain a robust internal control framework. You will lead the external audit process, identify and remediate control gaps, and drive the compression of close timelines through automation and process improvement. Additionally, you will own the integrity of our ERP system and oversee the design of the chart of accounts to support evolving business needs.

Treasury, Tax & Team Leadership You will manage and mentor a team including an AP Specialist and two Accountants, fostering a culture of development and precision. Your oversight extends to cash flow management across foreign accounts, debt covenant compliance, and corporate tax filings (income and indirect) in coordination with external advisors.

What you need to perform in this job

• Certification: CPA designation is mandatory.
• Experience: 5–10+ years of experience, preferably with an audit background and experience in a hyper-growth SaaS environment.
• Technical Skills: Advanced Excel, PowerPoint, and ERP systems experience; strong understanding of US GAAP is a significant asset.
• Leadership: Proven experience in team management and scaling accounting functions in an international context.

What we bring to the table

• Comprehensive Benefits: Complete company insurance plan (health, dental, vision, travel) effective from day one (100% employer-paid).
• Health & Wellness: $500 annual Health Care Savings Account (HCSA) and $500 annual Wellness fund.
• Virtual Healthcare: Unlimited access to the Telus Health platform.
• Retirement: Group RRSP with a 50% employer match up to 4% of your salary.
• Paid Time Off: Minimum 3 weeks vacation, 5 floater days, 5 sick/personal days, and 2 volunteer days.
• Family Support: Enhanced parental leave salary supplement (up to 23 weeks for maternity).
• Financial Perks: Transportation reimbursement for travel to a Broadsign office.
• Growth: Yearly budget for professional development and training.

At Broadsign, we value the varied social identities that make up our community. We recognize talent comes in different forms and encourage applications that reflect different backgrounds and experiences. Our promise is to be an inclusive employer and partner, open to learning, with thoughtful strategies and practices that amplify the different voices of our industry.

Knowledge of French is required for positions permanently located in Quebec so incumbents can communicate with their colleagues and partners in Quebec as necessary. French-language training is offered to all incumbents in permanent positions in Quebec who do not have a good knowledge of French. Fluent English is required for this position in order to communicate with colleagues, clients and partners (or suppliers) located outside Quebec and to understand the technical and scientific documentation used in our industry.

The Role

This is a full-ownership data engineering role at the center of Medeloop's AI platform. You won't be maintaining pipelines someone else built,  you'll be architecting the data backbone that powers AI agents doing real operations at scale. You'll work directly with data scientists, AI engineers, and product teams to turn raw, complex healthcare data into the clean, structured, semantically-rich foundation our AI scientists depend on. Your work shows up in customer products and research outcomes, not internal dashboards that no one reads.Candidates who currently perform these tasks exclusively through manual processes are unlikely to be suitable for this role. We require an individual who has already adopted and integrated AI techniques to enhance operational velocity, rather than one who is contemplating future experimentation.If you want to build something that genuinely changes how medical research gets done, this is the role.

What You'll Own

• The healthcare data lake: curating, extending, and evolving it through new concepts, derived variables, and data models that directly inform our AI engines and customer products
• AI-native data workflows: designing and operating AI-powered pipelines (using tools like Claude Code and agent frameworks) to automate harmonization, cleaning, quality checks, and summarization at scale
• NLP and semantic infrastructure: building pipelines for entity extraction, concept normalization, embedding-based retrieval, and semantic search that power the AI Scientist platform
• Novel data extraction approaches: experimenting with and building new methodologies for working with unstructured clinical data, not just applying existing playbooks
• Research-grade data products: delivering analytical samples, cohorts, and final datasets that withstand scientific scrutiny and are actively used by researchers and customers
• Data governance and observability protocols: including access controls, PHI/PII handling, data classification, compliance, monitoring, alerting, data freshness, and comprehensive documentation to enable self-service capabilities.

What We're Looking For

• 3+ years of relevant data engineering or data management within an analytics-driven organization, with end-to-end ownership from raw ingestion to final data product
• Deep hands-on experience with healthcare CDMs (OMOP, FHIR, PCORnet) — designing or extending them, not just querying
• Knowledge of medical ontologies: UMLS, SNOMED CT, RxNorm
• Experience with big data, data pipelines and tooling that support retrieval-augmented generation (RAG), vector integrations, embedding workflows, and other AI/ML workloads. Experience in big data tooling such as Spark, Iceberg, EMR
• Fluent in Python and SQL; comfortable across structured and unstructured data
• Proven NLP experience: semantic search, entity recognition, concept normalization, embedding pipelines
• Strong grasp of inferential statistics and cohort methodology to be a real partner to data scientists and customers (as part of onboarding)
• Experience contributing to an AI/ML product, especially in automated research or scientific discovery
• Experience mentoring other engineers and providing technical leadership

Bonus Points

• Multi-cloud experience (AWS, Azure, GCP)
• Authorship or contribution to peer-reviewed publications or technical reports

Why Medeloop

• Ownership from day one: small team, high-trust, no layers between your work and its impact
• Technically ambitious: you'll build AI-powered workflows, not just support them
• Real-world stakes: your work accelerates drug development, addresses health equity, and improves clinical research for institutions that matter
• Strong foundation: Series A, top-tier investors, and a data asset (200M+ patient records) that most companies spend years trying to build

**English version below**

Doit être local à Montréal

Vous souhaitez travailler dans le domaine de la technologie au sein d'une banque d'investissement?

Nous recherchons une personne pour rejoindre une équipe dynamique en tant que Développeur Front End pour l’un de nos clients.

À propos de mtrois :

Depuis 2010, mtrois aide ses clients à résoudre leurs défis commerciaux et technologiques. Nous sommes une société de conseil en technologie et en affaires avec une main-d'œuvre mondiale qui réalise des projets commerciaux et informatiques importants dans certaines des plus grandes organisations de services financiers au monde.

Services principaux :

• Conseil et accompagnement
• Services gérés
• Programme de diplômés Alumni
• Programme Alumni Pro

Nous avons une présence mondiale et sommes experts dans la fourniture d'une qualité exceptionnelle à notre base de clients, en fournissant des services de conseil dans les domaines du risque, de la réglementation et de la conformité ; produits fournisseurs ; support d'application ; développement d'application ; cybersécurité et sécurité de l'information ; science des données et DevOps.

Notre programme Expert offre aux professionnels expérimentés l'accès à des rôles de premier plan dans la technologie, la finance, l'aviation et l'assurance. Rejoignez-nous pour travailler sur des projets technologiques révolutionnaires, des plateformes de trading internationales aux applications critiques pour les principales compagnies aériennes. Nous recrutons des professionnels désireux d'accélérer leur carrière dans la technologie ou les opérations au sein d'organisations mondiales prestigieuses.

Responsabilités

• Concevoir et maintenir des applications web réactives, compatibles multi-navigateurs et hautes performances en utilisant Angular/React, HTML5, CSS3/SCSS, TypeScript et JavaScript.
• Créer des composants modulaires et réutilisables avec Angular CLI en suivant les meilleures pratiques pour assurer la maintenabilité.
• Collaborer avec les équipes backend pour intégrer les API et assurer un flux de données fluide, avec une bonne connaissance de Java et des bases de données.
• Mettre en œuvre des stratégies de tests unitaires, d’intégration et de tests de bout en bout à l’aide de Jasmine, Protractor ou Cypress.
• Travailler en étroite collaboration avec les designers pour transformer les maquettes en interfaces fonctionnelles.
• Réaliser des revues de code, faire respecter les standards et gérer la dette technique.
• Bonne compréhension des technologies d’IA pour optimiser et améliorer les processus de développement UI.
• Maîtrise des méthodologies Agile et DevOps.

Compétences et Technologies Requises

• Développeur Front-End avec au moins 3 à 5 ans d’expérience
• Angular : Excellente maîtrise des modules, composants, services, directives et du routage Angular.
• React : Compréhension approfondie des concepts React, y compris les hooks, les méthodes de cycle de vie et JSX.
• TypeScript : Solide maîtrise du langage principal.
• RxJS : Pour la programmation réactive et la gestion des flux de données asynchrones.
• HTML/CSS/JavaScript : Technologies essentielles du front-end.
• Git/GitHub : Gestion de versions et collaboration.
• APIs REST : Intégration et gestion des données.
• Outils de test : Jasmine, Protractor, Cypress pour les tests automatisés.
• IA – Copilot, Claude, etc.

Compétences Comportementales (Soft Skills)

• Capacité de résolution de problèmes et esprit critique.
• Excellente communication et esprit d’équipe.
• Adaptabilité dans des environnements dynamiques.
• Sens du détail et approche centrée sur l’utilisateur.

Chez mtrois, nos valeurs soutiennent des coéquipiers courageux, des moteurs d'aiguille et des champions de l'apprentissage tout en s'efforçant de soutenir la santé et le bien-être de tous les employés. Nous sommes très fiers de célébrer la diversité de chaque individu qui contribue à faire de mtrois l'entreprise qu'elle est aujourd'hui et qu'elle sera à l'avenir. Nous valorisons la diversité tant au sein de mtrois qu'avec nos entreprises partenaires, et nous sommes fiers de fournir un environnement où tous nos collègues peuvent s'épanouir. Cela signifie promouvoir une forte culture d'égalité mais, surtout, d'inclusion.

Les candidats doivent être actuellement autorisés à travailler au Canada à temps plein. L'entreprise ne sponsorisera pas les candidats pour des visas de travail.

**Must be local to Montreal**

Want to work in technology at an investment bank?

We are looking for someone to be part of a dynamic team as a Front End Developer for one of our clients.

About mthree:

Since 2010, mthree has been helping clients solve their business and technological challenges. We are a technology and business consultancy with a global workforce delivering significant business and IT projects in some of the largest financial services organizations worldwide.

Core Services:

• Consulting and Advisory
• Managed Services
• Alumni Graduate Program
• Alumni Pro Program

We have a global presence and are experts in delivering exceptional quality to our client base, providing consulting services across Risk, Regulation & Compliance; Vendor Products; Application Support; Application Development; Cyber & Information Security; Data Science and DevOps areas.

Our Expert program offers experienced professionals access to top roles in tech, finance, aviation and insurance. Join us to work on groundbreaking technology projects, from international trading platforms to critical applications for leading airlines. We recruit professionals who are eager to fast-track their careers in technology or operations within prestigious global organizations.

Responsibilities

• Build and maintain responsive, cross-browser compatible, and high-performance web applications using Angular/React, HTML5, CSS3/SCSS, TypeScript and JavaScript
• Create modular, reusable components using Angular CLI and follow best practices for maintainability.
• Collaborate with backend teams to integrate APIs and ensure seamless data flow with working knowledge of Java and databases
• Implement unit, integration, and end-to-end testing strategies using Jasmine, Protractor, or Cypress.
• Work closely with designers to translate wireframes into functional interfaces.
• Conduct code reviews, enforce standards, and manage technical debt.
• Good understanding of AI technologies to implement and improve the UI development processes
• Well versed with Agile and Dev ops methodology

Required Skills & Technologies

• Front End Developer with at least 3-5 years of experience
• Angular: Deep understanding of Angular modules, components, services, directives, and routing.
• React: Deep understanding of React concepts including hooks, lifecycle methods, and JSX.
• TypeScript: Strong command of primary language.
• RxJS: For reactive programming and handling asynchronous data streams.
• HTML/CSS/JavaScript: Core front-end technologies.
• Git/GitHub: Version control and collaboration.
• REST APIs: Integration and data handling.
• Testing Tools: Jasmine, Protractor, Cypress for automated testing.
• AI – Copilot, Claude etc

Soft Skills

• Problem-solving and critical thinking.
• Strong communication and teamwork.
• Adaptability in fast-paced environments.
• Attention to detail and user-centric mindset.

At mthree, our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees.  We take great pride in celebrating the diversity of each individual who contributes to making mthree the company it is today and will be in the future. We value diversity both within mthree and with our partner companies, and we're proud to provide an environment where all our colleagues can flourish. That means promoting a strong culture of equality but, most importantly, inclusion.

Applicants must be currently authorized to work in Canada on a full-time basis. The Company will not sponsor applicants for work visas.

Pour    faciliter    la    lecture    du    texte,    le    genre    féminin    est    utilisé    comme    genre    neutre    pour    désigner    aussi    bien    les    hommes    que    les    femmes.

Chef de boutique adjointe - Description de poste

Aperçu

Le     rôle     de     la     chef     de     boutique     adjointe     consiste     à     soutenir     la     chef     de     boutique     dans     la     direction     de    
l'exploitation     de     la     boutique     pour     assurer     un     service     à     la     clientèle     exceptionnel     et     stimuler     une    
croissance     hautement     rentable.     La     chef     de     boutique     adjointe    stimule     les     ventes     et     le     rendement     des    
ventes    à    l'heure    par    associée en    soutenant    la    chef    de    boutique    par    la    démonstration    et    l'enseignement    
des    comportements    de    vente    en    place    à    La    Senza,    et    ce,    afin    de    créer    une    culture    de    vente    à    rendement    
élevé    (CVRE)    au    sein    de    son    équipe.    De    plus,    elle    atteint    les    objectifs de    vente    établis    pour    les    boutiques.        
Elle    vit    nos    valeurs    et    adopte    des    comportements    qui    représentent    la    marque.

Rôles    et    responsabilités

• Soutenir    la    chef    de    boutique    en    créant    un    environnement    de    travail    axé    sur    l'assurance    d'un    service    
à    la    clientèle    exceptionnel    et    positif    et    adopter    les    comportements    de    vente    de    l'entreprise.
• Attribuer    les    segments SVP    (superviseure    des    ventes)    et    les    quarts    de    travail    à    l'équipe    de    gestion    
des    ventes.
• S'intégrer    à    l'équipe    de    gestion    des    ventes    en    formant    et    en    développant    les    associées    en    fonction    
des    comportements    de    vente    définis    par    l'entreprise.
• Gérer    et    résoudre    les    problèmes    liés    aux    relations    avec    la    clientèle.
• Appuyer le    recrutement,    l’embauche    et    le    processus    d’accueil    pour    assurer    que    la    boutique    se    
conforme    aux    directives    de    l’entreprise    en    matière    de    dotation    en    personnel.
• Soutenir    la    gestion    du    cycle    de    vie    professionnelle    des    associées    aux    ventes,    y    compris    l'évaluation,    
la    formation,    la    rétention,    le    développement    de    carrière,    la    planification    de    la    relève    et    la    
reconnaissance.
• Gérer    et    déléguer,    au    besoin,    l'exécution    de    toutes    les    initiatives    de    l'entreprise.
• Promouvoir    et    créer    un    environnement    de    travail    positif    et    résoudre    de    façon    efficace    les    problèmes    
liés    aux    relations    entre    associées.
• Appuyer    la    gestion    du    budget    de    la    main-d'œuvre,    des    taux    salariaux    ciblés    et    d'autres    dépenses    
facultatives.
• Soutenir    le    processus    de    l'inventaire    physique    et    les    autres    stratégies    de    la    boutique    dans    l'objectif    
de    réduire    les    pertes.
• Suivre    les    procédures    d'exploitation    universelles,    y    compris    celles    qui    concernent    les    dommages,    les    
transferts    de    marchandise    et    la    conformité.
• Faire    en    sorte    que    les    stratégies    de    marchandisage    visuel    sont    accrocheuses    et    que    les    normes    de    
présentation    visuelle    sont    atteintes    et    maintenues,    y    compris    l'identification    et    l'exécution    des    
stratégies    de    démarquage.
• Analyser    les    processus    opérationnels    et    créer    ou    communiquer    des    plans    d'action SMART    qui    
optimisent    les    résultats    et    assurent    une    exécution    efficace    de    l'ensemble    des    activités    d'exploitation.
• Soutenir    la    chef    de    boutique    par    la    création    de    calendriers    hebdomadaires et par    la    gestion    du    
budget    de    la    main-d'œuvre    et d'autres    dépenses    facultatives.
• S'assurer    que    les    processus    de    réapprovisionnement    sont    efficaces    et    que    la    surface    de    vente    est    
bien    garnie    de    tous    les    modèles,    couleurs    et    tailles,    conformément    aux    directives    du    Guide    de    la    
marque.
• Soutenir    et    renforcer    les    activités    visant    à    assurer    un    environnement    de    travail    sécuritaire.    
• S'assurer    que    l'entretien    ménager    et    l'entretien    général    sont    correctement    effectués.
• Diriger    avec    professionnalisme    en    adoptant    des    comportements    guidés    par    les    valeurs    de    
l’entreprise.

Compétences

• Habileté    de créer    un    service    à    la    clientèle    exceptionnel    et    à    optimiser    le    modèle    de    vente    de    
l'entreprise
• Capacité    de déléguer,    d’effectuer    des    suivis    et    de communiquer    efficacement    avec    tous    les    paliers    de    
l'entreprise
• Maîtrise    de    l'évaluation,    de    la    formation,    du    perfectionnement    et    de    la    gestion    du    talent
• Sens    des    affaires    jumelé    à    de    fortes    capacités    stratégiques    et    analytiques
• Expérience    antérieure    de    gestion    ou    de    supervision
• Souplesse    dans    ses    horaires    pour    y    inclure    les    soirs    et    les    fins    de    semaine
• Capacité    à    gérer    des    priorités    complexes    et    de    même    importance    en    faisant    appel    à    son    sens    de    la    
gestion    du    temps    et    de    l'organisation
• Attitude    professionnelle    qui    renforce    la    marque    et    les    normes    de    l'entreprise

les avantages qui vous attendent:

- Rabais de 50% sur la marchandise dès l'embauche

- Régime modulable d'assurances médicaments/ soins médicaux/ soins dentaires/ invalidité après 3 mois 

- environnement de travail dynamique

- Horaires flexibles

- Possibilité d'avancement de carrière

La Senza is a Canadian fashion retailer that sells women's lingerie and intimate apparel. The La Senza brand is currently owned by Regent which operates and owns La Senza stores in Canada and the United States and uses a franchise model for the operation of stores outside Canada and the United States.

Overview

The role of the Co-manager is to assist the Store Manager in leading the operational execution of the store to ensure exceptional customer experiences and drive profitable top-line sales growth. They drive personal sales by demonstrating and coaching to the La Senza selling behaviours to create a high performance selling culture within their team and achieve the stores sales goals.  They live our values and represent the brand in their behaviours.

Role and Responsibilities

• Support Store Manager in creating a store environment that is focused on consistently delivering exceptional, positive, in-store customer experiences and demonstrate company selling behaviors
• Participate on the sales leadership team by coaching and developing associates to the Company’s selling behaviors
• Manage and resolve customer relations issues
• Support recruiting, hiring, and onboarding processes to ensure the store is fully staffed to Company’s guidelines
• Support the talent management lifecycle of Sales Associates, including assessment, training, retention, career development, succession planning and recognition
• Lead and delegate, as appropriate, the execution of all company initiatives
• Promote and create a positive work environment, and effectively resolve associate relations issues
• Support the physical inventory process and support the physical inventory process and other store the strategies to reduce shrink
• Ensure standard operating procedures are followed, including damages, transfers and other compliance-related items
• Ensure compelling visual merchandising strategies and presentation standards are achieved and maintained, including identifying and executing sell down strategies
• Analyze the business and create /communicate (SMART) action plans that optimize results and ensure effective execution of all operational activities
• Support the Store Manager in creating weekly schedules, managing store payroll budget and controllable expenses
• Ensure replenishment processes are efficient and the sales floor is full and abundant with all styles, colors, and sizes represented in conjunction with executing the brand guide
• Support and reinforce all activities related to providing a safe working environment
• Ensure that housekeeping and maintenance of store is executed properly
• Lead with professionalism and behaviours guided by the company values

Key Success Criteria

• Minimum 1-3 years of retail supervisory or Management experience, clothing preferred
• Ability to foster an environment of exceptional customer service and optimize the Company selling model
• Ability to effectively delegate, follow up and communicate with all levels of the organization
• Ability to assess talent, coach, develop and manage performance
• Business acumen with strong strategic and analytical skills
• Schedule flexibility to include evenings, weekends and non-business hours
• Ability to manage complex and competing priorities through time management and organizational skills
• Professional demeanor that reinforces brand and company standards

Gestionnaire de la boutique 

Date limite pour postuler: Samedi 10 janvier 2026

En tant que gestionnaire de la boutique, vous intégrez les pratiques de leadership de Lush dans
toutes les facettes de vos interactions avec la clientèle, le reste du personnel et les opérations :
soyez authentique, faites preuve de curiosité, dirigez avec assurance, adaptez-vous et évoluez,
cultivez le talent et soyez déterminé.e. 

Les gestionnaires de la boutique soutiennent le domaine de la vente au détail et relèvent de leur
leader de marché. En tant que gestionnaire, vous êtes responsable de la gestion des budgets et
du dépassement des ventes tout en créant un environnement propice à l’excellence
opérationnelle et à une bonne expérience pour la clientèle et le personnel. Vous êtes
responsable de votre propre développement : vous évaluez votre performance, demandez de la
rétroaction, cherchez des ressources et des occasions pour améliorer vos aptitudes, vos
connaissances et vos compétences. 

Responsabilités 

Ventes et expérience client :

•  Service à la clientèle : collaborer avec votre équipe sur des plans pour dépasser vos
  objectifs de vente quotidiens et assurer une expérience client unique et inclusive qui
  permet à chaque personne de se sentir accueilli.e, écouté.e et satisfait.e.
• 
   Faire grandir la marque : éduquer la clientèle et le personnel à propos de nos valeurs en
  tant que marque et expliquer notre position sur les tests sur les animaux, les
  cosmétiques les plus frais, les achats éthiques, les produits 100 % végétariens, les
  produits faits à la main et les produits nus.
• 
  Passion pour les produits : améliorer la connaissance des produits en apprenant et en
  faisant constamment des recommandations éclairées qui répondent aux besoins de la
  clientèle.
• 
   Augmenter les ventes : démontrer un sens aigu des affaires et une compréhension de
  vos indicateurs et de vos rapports en créant et en mettant en œuvre des plans d’affaires
  qui correspondent à la stratégie d’affaires nord-américaine pour atteindre des objectifs à
  court et à long terme qui améliorent les indicateurs de performance et atteignent les
  objectifs de vente.

Participation à l’équipe : 

• Pratiques de leadership et développement du personnel : démontrer les pratiques de
  leadership et encadrer et perfectionner votre équipe dans sa carrière en créant des
  plans de perfectionnement, en encourageant l’apprentissage au moyen des outils Lush,
  en offrant du coaching au besoin et en offrant du feedback constructif pour inspirer et
  motiver.
• Diversité, équité, inclusion et appartenance : vous engager activement à maintenir une
  équipe diversifiée et à créer un environnement inclusif en priorisant les initiatives et la
  formation de diversité, d’équité, d’inclusion et d’appartenance. Collaborer activement
  avec votre équipe à des solutions qui favorisent l’équité et l’appartenance.
• Engagement et performance : prendre en compte l’analyse, l’expérience et le point de
  vue lors de la prise de décision au sujet des préoccupations liées à la performance et
  créer des plans d’action pour améliorer l’engagement du personnel en faisant preuve
  d’empathie et en prenant en compte les situations et les défis personnels lorsque vient
  le temps d’aborder des préoccupations liées à la performance.
• Recrutement et sélection : former des équipes ayant un mélange approprié et diversifié
  de styles, de perspectives et d’expérience et expérimenter et démontrer des pratiques
  d’égalité des chances en matière d’emploi en assurant la transparence et l’équité dans
  le processus d’entrevue et de promotion et en aidant le personnel à se développer et à
  se perfectionner dans leur carrière dans la vente au détail. 

Excellence opérationnelle :

• Politiques et procédures : prioriser la conformité des boutiques et vous assurer que votre
  personnel a suivi la formation et respecte les normes de l’entreprise concernant le temps
  et les présences, les pauses et les repas, l’intégrité des produits, le milieu de travail
  respectueux, les lignes directrices anti-harcèlement et anti-discrimination, les protocoles
  de santé et de sécurité, et la communication quotidienne, tout en respectant votre
  budget.
• Stock et inventaire : vous assurer que votre équipe est formée et outillée pour respecter
  les normes de la fraîcheur et gérer les commandes pour vous assurer que les bons
  produits, dans les bonnes quantités, sont dans la boutique au bon moment. En utilisant
  les outils de déclaration des stocks, créer et mettre en œuvre des plans d’action pour
  gérer les commandes, les stocks et les déchets, tout en respectant votre budget.
  
  
• Normes visuelles et mise en marché : créer et mettre en œuvre des plans de mise en
  marché pour améliorer vos indicateurs de performance et former et gérer votre équipe
  en faisant la promotion d’un environnement de travail propre et harmonieux. Suivre les
  normes du design et de la mise en marché pour offrir une expérience client uniforme et
  augmenter les ventes.
• Horaires, temps et présence : vous assurer que le bon nombre d’employé.e.s ayant les
  bons niveaux de compétence sont prévu.e.s aux heures de pointe et que les pauses et
  les repas sont attribués et consignés de façon appropriée pour assurer le bien-être du
  personnel et l’exactitude de la paie, tout en respectant votre budget de main-d’œuvre.

Qualifications 

Requises : 

• de trois à cinq ans en gestion dans le domaine de la vente du détail;
• compétences solides en RH pour l’embauche, la planification, la formation, la résolution
  de conflits et la gestion du rendement;
• excellentes compétences d’écoute et de communication;
• excellentes compétences d’analyse, esprit critique et résolution de problèmes;
• excellentes compétences d’organisation et de gestion du temps;
• solides compétences en matière de service à la clientèle, de supervision et de vente;
• connaissances et intérêt envers les soins pour la peau, les cosmétiques naturels et les
  entreprises éthiques;
• capacité à travailler à des heures flexibles pour répondre aux besoins de la boutique, y
  compris les jours fériés, les soirs et les fins de semaine.

Privilégiées :

• expérience des modèles de service à la clientèle basés sur la consultation;
• capacité à développer et à former le personnel grâce à un encadrement et une
  rétroaction positifs;
•  maîtrise d’Excel, de la suite Microsoft et capacité d’adaptation à d’autres systèmes, au
  besoin;
• solide expérience en développement de carrière dans le domaine de la vente au détail;
   expérience en collaboration interculturelle et formation en équité, diversité et inclusion
  (EDI) ou en justice sociale;
• maîtrise de l’anglais, de l’espagnol, ou d’autres langues.

Position: Store Manager

Ever wondered what it’s like behind the bubbles?  #lushcareers

Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference through our Charity Pot Program.

We Offer:

• A fun and funky store atmosphere where individualism is encouraged
• A 50% discount off all our products to keep you smelling and feeling fresh
• An unconventional retail structure to support your entrepreneurial spirit
• The opportunity for growth as Lush loves to promote from within

Shop Manager

As a Shop Manager, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff, and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

The Shop Manager supports the Lush retail business and reports to their Market Leader; as Shop Manager you are responsible for managing budgets and exceeding sales while creating an environment for strong customer experience, staff experience and operational excellence. You own your development: assessing your performance, seeking feedback and resources and opportunities to improve and elevate your skills, knowledge and abilities.

Responsibilities:

Sales & Customer  Experience:

• Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs, and makes their day.
• Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need.
• Driving Sales: demonstrate strong business acumen and understanding of your metrics and reports by developing and executing business plans that align with the American business strategy to achieve both short- and long-term goals that improve KPIs and achieve sales goals.

Team Leadership:

• Leadership Practices and Staff Development: demonstrate the Leadership Practices and coach and develop your team in their careers by creating development plans, encouraging learning through Lush tools, coaching behaviors as they arise, and providing constructive feedback that inspires and motivates.
• Diversity, Equity, Inclusion, and Belonging: actively committed to maintaining a diverse team and creating an inclusive environment by prioritizing DEIB training and initiatives and actively collaborating with your team on solutions that promote equity and belonging.
• Engagement and Performance: balances analysis, experience, and perspective when making decisions about performance concerns and creates action plans to improve staff engagement, demonstrating empathy and considering personal situations/struggles when approaching performance concerns. 
• Recruitment and Selection: forms teams with appropriate and diverse mix of styles, perspectives, and experience and demonstrate equal employment opportunity practices by providing transparency and equity in the interview and promotion process and supporting staff to grow and develop in their retail careers.

Operational Excellence:

• Policies and Procedures: prioritize shop compliance and ensure your staff have completed training and are practicing company standards for time and attendance, breaks and meals, product integrity, respectful workplace, anti-harassment and anti-discrimination guidelines, health and safety protocols, daily communication, all within your budget.
• Stock and Inventory: Ensure your team is trained and equipped to abide by standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times; using inventory reporting tools, create and execute action plans to manage orders, inventory and waste, within your allocated budget. 
• Visuals and Merchandising: Create and execute merchandising plans to improve KPIs and train and manage your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.
• Scheduling, Time, and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks, and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy, while staying within your labor budget.

Qualifications:

Required:

• 3-5 years managing in a retail environment.
• Strong HR skills in hiring, scheduling, training, conflict resolution and performance management

• Excellent listening and communication skills  
• Excellent analytical, critical thinking and troubleshooting skills.  
• Excellent organization and time management skills  

• Strong customer service, supervisory and sales skills
• Knowledge and interest in skincare, natural beauty, and ethical business
• Ability to work flexible hours to meet the needs of the shop including holidays, evenings, and weekends.

Preferred:

• Experience with consultation-based customer service models
• Ability to develop and train staff through positive coaching and feedback.
• Strong record of accomplishment of developing retail staff careers.
• Proficient in excel, Microsoft suit, and adaptable to other systems as required. 
• Experience in cross cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French, or other languages

_{At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.}   

_{Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color,  gender identity or expression,  sexual orientation, ancestry, ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.}