About The Role 

We are looking for an energetic, technically minded, and results-driven Account Executive to join our sales team and help grow AON3D’s customer base across Canada. 

Based in Montréal, Québec, this role will own the full sales cycle from qualified opportunity through close across the Canadian market. You will work closely with prospects and customers to understand their manufacturing challenges, identify opportunities where AON3D can create value, and guide them through a consultative, technical sales process. 

This role is ideal for someone who is comfortable selling complex hardware, software, and materials solutions to engineering, manufacturing, and executive stakeholders. You should be confident building relationships, managing a pipeline, navigating technical buying processes, and closing new business in a rapidly evolving market. 

To be successful in this role, you must be fully bilingual in English and French, possess strong consultative selling skills, communicate technical value clearly, and thrive in a fast-paced, team-oriented environment. Adapted from the original Account Executive description provided. 

What You Will Do 

• Own and manage a pipeline of qualified opportunities across the Canadian market. 
• Support the development of new qualified opportunities. 
• Lead discovery calls to understand customer needs, applications, timelines, budgets, decision-making processes, and technical requirements. 
• Develop strong relationships with engineering, manufacturing, procurement, and executive stakeholders. 
• Clearly communicate the features, advantages, and benefits of AON3D’s products and solutions in both English and French. 
• Work closely with Sales, Applications Engineering, Marketing, and Customer Success to support prospects throughout the buying process. 
• Prepare and deliver proposals, quotes, business cases, and sales presentations. 
• Negotiate commercial terms and guide opportunities through to close. 
• Accurately maintain CRM data, including opportunity stage, next steps, forecast, deal value, timeline, and key stakeholders. 
• Generate weekly, quarterly, and forecast reports related to pipeline, bookings, and sales activity. 
• Meet or exceed revenue, pipeline, and activity targets set by the company. 
• Participate in sales, product, training, and strategy meetings. 
• Represent AON3D at trade shows, conferences, customer meetings, and industry events across Canada and, when required, internationally. 
• Comply with all applicable federal, provincial, and local laws, as well as company policies and procedures associated with best sales and business practices. 

What We Are Looking For 

• Bachelor’s degree or higher in a relevant field. 
• 5+ years of professional selling experience, preferably in a technical, industrial, manufacturing, hardware, software, or additive manufacturing environment. 
• Proven experience managing a sales pipeline and closing new business. 
• Strong consultative selling skills with the ability to uncover customer needs and translate them into compelling business value. 
• Full professional fluency in both English and French, written and spoken, is required. 
• Excellent interpersonal skills and the ability to communicate effectively with technical and non-technical stakeholders. 
• Ability to communicate technical concepts clearly to both technical and non-technical audiences. 
• Ability to discuss the features, advantages, and benefits of AON3D’s products and compare their performance with competitive products. 
• Comfortable selling into complex organizations with multiple stakeholders and longer sales cycles. 
• Strong organizational skills and ability to manage multiple opportunities, deadlines, and priorities at once. 
• Must work well in a rapidly changing environment and be committed to meeting deadlines, forecasts, and quotas. 
• Advanced knowledge of sales tools, including CRM, ERP, Microsoft Office suite, and related sales productivity tools. 
• Ability to travel across Canada and abroad to customer sites, trade shows, conferences, and industry events as needed. 

Location and Work Model 

Location: Montréal, Québec, Canada 
Work model: Hybrid  
Employment type: Full-time, permanent 
Travel: Frequent travel across Canada, with occasional international travel as required

About The Role 

We’re looking for an IT Manager who can independently own all aspects of user support, device management, and onboarding/offboarding, while partnering closely on our evolving security and compliance posture. 

You’ll support a team of 50+ staff across engineering, business, and production environments. This is a hands-on role with real autonomy - and a clear path to deepen your expertise in IT security and infrastructure strategy. We’ll actively support your professional development with dedicated budget and time to pursue certifications, training, or coursework in security and systems architecture. You’ll work directly with company leadership and be brought into the strategic planning and budgeting process for IT, giving you early insight into how decisions are made and the opportunity to help shape our roadmap as we scale. If you're passionate about support, obsessed with clean systems, and excited to grow into a security-focused IT leader, we want to talk. 

What You Will Do 

• Be the go-to person for internal IT support, ensuring timely resolution of tickets, smart escalation, and a great employee experience 
• Manage and improve our device management workflows using Microsoft Intune, including patching, configuration, and compliance 
• Own the onboarding and offboarding process across all departments, streamlining access to Windows and Linux systems and cloud services 
• Maintain and draft IT documentation and create training materials to improve efficiency and self-service 
• Proactively identify and execute improvements in device security, support workflows, and employee experience 
• Support internal audits and prepare for future compliance frameworks (e.g. SOC 2, ISO 27001). 

What We Are Looking For 

• Degree or diploma in Information Technology, Computer Science, or a related field or equivalent hands-on experience 
• 8+ years of experience in IT support, service desk, or endpoint management roles 
• Strong experience supporting Windows environments, with familiarity around Linux device management and basic administration 
• Proficient with Microsoft Intune, Entra/Azure AD, and related tools 
• Bilingual (spoken) French & English 
• Clear communicator who can work effectively with developers, back office, and production staff alike 
• Detail-oriented and process-minded - you value documentation, automation, and continuous improvement 
• Security-aware mindset: you follow best practices and understand the risks around devices, identity, and data access 
• Excited by the idea of becoming a security expert over time, and eager to grow with mentorship, projects, and certification support. 

Location and Work Model 

Location: Montreal
Work model: On-site 
Employment type: Full-time, Permanent

About The Role  

Join our applications engineering team as an Additive Applications Engineer and become the go-to technical resource for our customers. In this customer-facing role, you'll be the first line of support, helping businesses successfully integrate our 3D printing solutions into their workflows through hands-on troubleshooting, on-site training, and proactive guidance. You'll work closely with both customers and internal teams to solve real problems and drive meaningful outcomes. 

What You Will Do  

• Serve as the primary technical point of contact for customers, diagnosing and resolving printing and process challenges with a solutions-first mindset 
• Conduct structured root-cause analyses and failure investigations to resolve recurring or complex issues 
• Deliver on-site customer training, installations, and advanced troubleshooting visits across North America 
• Develop material profiles and optimize 3D printing process parameters across a range of applications and materials 
• Create high-quality training materials, printing guides, and technical documentation that empower customers to self-serve 
• Apply Design for Additive Manufacturing (DfAM) principles to support customers with complex geometry and process challenges 
• Conduct material testing and characterization studies to improve print quality and reliability 
• Log customer interactions, cases, and follow-ups accurately in the CRM (HubSpot) 
• Provide pre-sales technical support and design consultation 
• Represent AON3D at trade shows, conferences, and customer meetings 
• Contribute to application notes and case studies that support the broader customer base 

What We Are Looking For  

• Post-secondary degree in engineering, science, additive manufacturing, or a related technical field 
• 3+ years of experience in an applications engineering or technical support role within the 3D printing or advanced manufacturing industry 
• Strong troubleshooting instincts and comfort with structured root-cause analysis 
• Genuine interest in working directly with customers and solving their technical challenges 
• Proficiency with CAD software and DfAM principles 
• Experience with FFF/FDM 3D printing processes and slicing software (PrusaSlicer or similar) 
• Excellent written and verbal communication skills in English 
• Ability to travel visa-free within Canada and the United States (up to 25% of the time) 
• Preferred: 
  • Experience with HubSpot or similar CRM platforms for managing customer cases and communications 
  • Hands-on experience with high-performance engineering materials (PEEK, PEKK, PEI, PI) 
  • Knowledge of thermoplastic material science and industrial applications 
  • Familiarity with quality management systems (ISO 9001, AS9100) 
  • Experience with design of experiments (DOE) or statistical analysis 
  • Background in manufacturing processes beyond additive manufacturing 
  • Project management experience 

Location and Work Model  

• Location: Montreal 
• Work model: Hybrid 
• Employment type: Full-time, Permanent 
• Travel: Willingness and ability to travel within Canada and the United States, up to 25% for customer visits and industry events