Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. We’re searching for a Program Manager, People Team.

In this role, you will

• Drive Program Strategy & Execution: You will take loose concepts or business problems and translate them into rigorous project charters. You define the "what, why, and how," manage the timeline, and ensure the team crosses the finish line.
• Navigate Ambiguity: You don’t need a playbook to be effective. You can enter a chaotic situation, identify the missing pieces, and create structure where there was none.
• Connect the Dots: You will serve as the "glue" between the People team and the broader business. You ensure stakeholders are aligned, risks are flagged early, and no silos are formed.
• Master Change Management: You understand that "shipping" a program is only half the solution. You will design communication plans, messaging, and adoption strategies to ensure our distributed workforce embraces the changes you implement.
• Continuously Improve: You have a continuous improvement mindset and are always thinking of ways to improve things while at the same time as delivering on programs and projects. 
• Force Multiply: You make everyone around you more effective by removing blockers, streamlining processes, and ensuring meetings are decisive and actionable.

 We are looking for skills and attitude over tenure. You might be a seasoned Program Manager with years of experience, or you might be a rising star. Regardless of years, you must possess: 

• Proven Program Fluency: Experience (typically 4+ years) managing complex programs in a high-growth environment, consulting firm, or large organization. You can show us examples of messy projects you successfully delivered.
• High Agency & Accountability: You are a "driver", not a passenger. You track, prioritize, and drive projects without needing to be reminded. If you get stuck, you find a way to get unstuck.
• Communication Range: You can discuss strategy with senior leaders one moment and coordinate logistics the next. You know how to synthesize complex data into clear narratives, and provide clear written and verbal communications to employees.
• Tech & Data Savviness: You are comfortable with project management tools (Monday.com, Jira) and have the ability to use data to inform decisions. Familiarity with HR systems (Workday, Greenhouse) is a bonus.
• An "Impact" Mindset: You are excited by variety and opportunity for impact. You are willing to dive into a Talent Management project today and a Culture initiative tomorrow, depending on where the business needs you most.

This is an in-person position, must work at our on-site office Mondays, Tuesdays, and Thursdays at a minimum. This position can be located in Mountain View, CA or Pittsburgh, PA.

The base salary range for this position is $100k - $162k per year.  Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits. 

#LI-MS1

#Mid-Senior

Objective

Our Philadelphia area is seeking an exceptional Area Marketing Specialist to join our busy team to support our partner practices. 

The Area Marketing Specialist is responsible for creating, managing, and executing marketing plans for assigned practices. This role focuses on conducting face-to-face outreach to drive growth in practice volumes and revenue, adhering to Partner Practice Marketing Standard Operating Procedures 

Your Responsibilities 

• Execute in-person referral outreach in line with the marketing strategy 
• Categorize referring practices (A-D) based on referral numbers and submit analysis quarterly 
• Collaborate with the practice to develop annual marketing plans with monthly activities 
• Adhere to budget constraints to ensure growth 
• Monitor and manage marketing expenses, focusing on ROI 
• Ensure accurate and timely expense submissions to finance 
• Track and report monthly performance on key indicators, optimizing tactics for growth 
• Conduct monthly meetings with doctors 
• Attend monthly S1P Partner Practice Marketing meetings 
• Send weekly email updates to doctors and team members 
• Maintain regular touchpoints with the practice leader or RDO 
• Support the maintenance of market strategies, including earned, owned, and paid media 
• Assist in digital strategy development, social media management, and co-management of the practice’s website 

As one of the essential members of the team, you will also help to facilitate/coordinate other responsibilities as assigned. 

Your Background 

You are a resourceful area marketing specialist who loves building and developing relationships via multiple channels (in-person, digital, and print). You're excited by the prospect of a patient leaving your office in a healthier, stronger, and more comfortable / happier being, each and every day. You’re a kind, passionate and collaborative problem-solver who can proactively adjust to shifting priorities and values the chance to make an important impact. 

Requirements:

• In-person marketing and relationship management experience 
• Ability to travel locally and domestically 
• Ability to work independently and as part of a team in a dynamic environment 
• Strong project management, event planning, and client stakeholder management skills 
• Budget management and P&L experience 
• Advanced skills with CRM, Excel, PowerPoint, and other applications 
• Excellent communication, interpersonal, and supervisory skills 
• Experience in a corporate environment with complex business processes 
• Strategic thinking with strong tactical and organizational execution 
• Bachelor’s degree or equivalent combination of education and experience (Preferred) 
• 3 years of experience in referral-based marketing required (healthcare preferred) 

If this sounds like you, you will fit right in with the team! 

Benefits:

• BCBS Medical & Dental insurance Options 
• VSP Vision Coverage      
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability   
• Pet Insurance Coverage  
• 401(k) plan w/match options
• HSA / FSA Account Access 
• Identity Theft Protection 
• Legal Services Package 
• Hospital/Accident/Critical Care Coverage 
• Paid Time Off   

 About Us:

Specialty1 Partners is a practice services organization committed to providing non-clinical, business support services to the nation's leading specialty dental practices. The company was founded in 2019 by four endodontists who wanted to provide unique and differentiated support to specialty dental practices. Originally focusing on support to endodontics practices (under the Endo1 brand), Specialty1 Partners quickly expanded its support to periodontics and oral surgery practices.

Since its founding, Specialty1 Partners has grown rapidly to become one of the largest private owners of specialty dental practices in the US. Headquartered in Houston, TX, Specialty1 Partners is led by its founders and a management team that is focused on ongoing growth and delivery of best-in-class services across its network of practices. Specialty1 Partners currently has over 225 locations across 28 states.

#priority

Are you a technical leader with a passion for mission-driven sales? We are looking for a visionary Senior Manager of Sales Engineering to lead a high-impact Healthcare SE team.

In this role, you won’t just manage a team—you will be the architect of technical strategy for organizations that provide critical care to your region’s people and families. You’ll lead a squad of elite technical experts who bridge the gap between complex cloud security and the life-saving missions of our healthcare partners. 

Lead the team by example as they envision and create innovative customized solutions, deliver business value, perform impactful demos, and ensure smooth technical handoffs.

• Hire and develop a high-performing sales engineering team
• Refine sales engineering processes, including discovery, technical qualification, and proof-of-concept
• Coach your team to success with developing comprehensive solution proposals and delivering succinct, impactful product demonstrations
• Provide expert advice for requests for proposals (RFPs) and present recommendations to clients
• Create influence through technical whiteboarding and impactful presentations to your customers and their leadership teams with a keen eye on the personas in the room
• Collaborate across the organization to ensure solutions are implemented according to the customer’s expectations. 

Who You Are (Success Profile)

• You own your outcomes. Your passion fuels your bias for action. You operate with integrity because you genuinely care about the Sales Engineers on your team. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way.
• You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.

What We’re Looking for (Minimum Qualifications)

• Bachelor's Degree in Engineering, a related field, or equivalent practical experience
• 10+ years of experience in sales or systems engineering, with at least 5 years specifically managing and directing a sales engineering team
• Deep technical knowledge and prior experience selling network security technologies

What Will Make You Stand Out (Preferred Qualifications)

• Experience participating in regional industry events as a subject matter expert
• Demonstrated project management skills
• Deep technical hands-on experience in routing, switching, cloud architecture, or firewalls

#LI-remote

#LI-JK4

Job Title: Meetings and Events Project Manager

Brand: Emota

Location: USA: Philadelphia (central or eastern time zones)

Reporting to: Project Director

Direct report(s): None

A bit about the role …

Reporting into a Project Director you will manage global meetings, events and congress participation for our pharmaceutical clients. You will ensure each event is profitable, compliant and meets clients and team's expectations. You will be responsible for all logistical elements and budget management and be supported by a Project Executive who will manage the attendee participation.

This role, which includes national and international travel, will involve client partner, supplier and financial management at all stages of the delivery - pre, on-site and post event.

We offer a comprehensive benefits package to you including volunteer days, enhanced annual leave with an option to buy/sell, 401k and many other benefits.

What will you be do …

Project Management:

· Manage all venues and associated logistical arrangements including congress attendance and business center, dinners and break-outs and housing blocks and attrition

· Manage congress sponsorship activity on behalf of your client including approval process, liaison with client contracting team and booth providers

· Manage and co-ordinate client requirements with all 3rd party suppliers/internal service providers

· Produce, manage and circulate important communications e.g. weekly status reports to all main meeting partners

· Travel on-site to conduct site inspections including planning meetings with all suppliers and for delivery of the event

· Manage post event metric reporting

Client Liaison and Development:

· Deliver first class customer service following clients goals

· Plan, attend and implement client planning meetings – face-to-face, hybrid and virtual including debriefs

Financial Management:

· Responsible for the preparation and maintenance of budgets, throughout the lifecycle of each event including approving invoices

· Ensure financial tracking of each event and conduct regular 'health checks' to ensure positive cash flow

· Accomplish scope management – to identify and charge clients for out-of-scope activities

· Track cost avoidance / saving measures

· Ensure compliance with company and client invoicing processes

· Responsible for the preparation and maintenance of congress cross charge budgets, throughout the lifecycle of each event

General:

· To work with appropriate support departments to ensure the delivery of client measurables

· Assist new starters by taking on the role of 'Buddy'

· Apply our mission, vision and values

· Comply with all company and client procedures

· Maintain good long-term relationships with hotels, venues and suppliers, to ensure the best value for money for your clients

· Be an ambassador for the agency

· To be mindful of environmental sustainability in all aspects of your role and incorporate this mindset in your approach

What do you need to have …

· Organizer with a minimum of 4 years event management delivery of corporate events

· Experience managing event budgets from initial budget, through revisions and reconciliation

· Client liaison skills

· Team motivator and professional team member

· A focus on accuracy, detail, consistency and dedicated to customer service

· Intermediate level Excel (can maintain complex spreadsheets)

· The ability and desire to travel on-site internationally

A bit about us ….

Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences.

Inizio Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioral science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content.

About us:

We invite you to come grow with us.

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.

About the team:

Our custom research team partners with global pharmaceutical and biotech clients to enable them to solve marketing, brand, advertising and communications problems through a mixture of innovative qualitative and quantitative market research techniques.

The team is not split into silos by client or therapy area, so you will be empowered to develop broad expertise across the healthcare landscape, and will have the opportunity to work with a wide range of expert senior researchers and gain exposure to the full suite of research tools and techniques covered by the team.

Our studies are typically multi-market, encompassing Europe, North America and Emerging Markets. We believe that exposure to a wide range of healthcare systems – and different cultural approaches to healthcare – helps our researchers to offer the most impactful, commercially-relevant insights to our clients.

Your primary role:

• Your role will be to oversee the smooth running of multiple concurrent projects
• With input from your manager you will be writing guides and questionnaires
• You will conduct depth interviews with key respondents and manage central locations with clients present
• You will interrogate the findings, helping to write the presentation alongside senior team members
• Your job also involves ongoing monitoring of job costs to meet budgets as well as overseeing junior members of your project team

About You…

Your skills and experience:

• More than 2 years of experience in market research (ideally healthcare but can be other market research sectors)
• Strong project management skills
• Ability to work under pressure and to tight deadlines
• Attention to detail

Ideal profile:

• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion
• You are highly motivated and want to seize opportunities to develop new skills and progress your career

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development programme for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end of year party
• Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa

Employee Benefits:

• Remote and hybrid work options
• A comprehensive training and development program
• Opportunities for internal advancement
• Annual salary and promotion review
• Paid time off
• 401(k) plan with employee match
• Medical/vision/dental/prescription insurance plans, including heath savings and flexible spending accounts
• Company paid basic life insurance
• Short term/long term disability
• Commuter reimbursement accounts
• Employee assistance program

Our Pledge

At Research Partnership, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a work environment that values diversity, equity, and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

Inizio Ignite, Research Partnership 

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.  

Further information:

This is a full-time role. You can choose to work out of our NYC, SF or Yardley, PA (Philadelphia) office for as many days out of the week as you’d like or work remotely.

Compensation

Salary Range Compensation (e.g.): $85,000 - $95,000 per year. This base salary range represents the low and high end of the salary range for this position in NYC. The range listed may be just one component the total compensation package. This range may also differ based on the applicant’s geographic location and cost of living considerations. 

As a Senior Manager at Vynamic, you will leverage your life science consulting expertise to drive transformative outcomes for clients, fostering innovation and strategic growth within the life sciences industry. You will play a pivotal role in shaping strategies, managing complex projects, and cultivating meaningful relationships that align with Vynamic’s mission and values. 

What you'll be doing:

• Deliver High-Impact Solutions: Lead the design and delivery of high-quality, strategic solutions that align with client objectives and drive measurable business and scientific outcomes. Apply advanced life sciences consulting expertise to solve complex challenges and elevate client performance.
• Program & Risk Leadership: Oversee entire programs or multiple workstreams, proactively identifying and mitigating risks, resolving issues, and ensuring successful delivery. Serve as a trusted escalation point and advisor for clients and internal teams.
• Strategic Analysis & Executive Recommendations: Lead the synthesis of scientific, operational, and market data to generate actionable insights. Deliver confident, data-driven recommendations with urgency, tailored to executive-level stakeholders and aligned with broader business strategy.
• Firm Growth & Thought Leadership: Actively contribute to Vynamic’s growth by shaping intellectual capital, developing new service offerings, and sharing life sciences consulting expertise. Represent the firm in external forums and contribute to brand-building initiatives.
• Brand Representation: Serve as a senior ambassador of the Vynamic brand, consistently modeling company values and influencing culture both internally and externally. Champion the firm’s mission and vision in client engagements and industry interactions.
• Strategic Stakeholder Engagement: Cultivate and manage high-value relationships with senior stakeholders, ensuring alignment, trust, and long-term partnership. Consistently deliver outcomes that exceed expectations and reinforce Vynamic’s reputation for excellence.
• Team Development & Talent Cultivation: Lead and mentor teams by identifying growth opportunities, fostering a culture of continuous learning, and integrating life sciences consulting best practices into daily operations. Support career development through coaching and performance feedback.
• Collaborative Leadership Across the Firm: Partner with Navigators, Go-Tos, Account Managers, and Counselors to guide professional development journeys. Influence firm-wide initiatives and contribute to strategic decision-making processes.
• Continuous Feedback & Organizational Improvement: Model a commitment to personal and organizational growth by actively seeking feedback, implementing development plans, and driving a culture of excellence and accountability.
• Inclusive Leadership & Culture Building: Champion impact and inclusion by recognizing and celebrating diverse perspectives. Ensure inclusive decision-making and foster environments where all voices are heard and valued.
• Business Development & Network Expansion: Proactively identify opportunities where Vynamic’s services can add value to current or prospective clients, and escalate to Account Managers or Business Development leads as appropriate. Build and maintain strategic professional networks to support long-term business development and market visibility.

 What you'll need:

• Bachelor’s degree in life sciences, healthcare, or a related field with 6+ years of progressive experience in life science consulting. An advanced degree (MS, MBA, PhD) is preferred
• Demonstrated success in leading cross-functional teams and managing large-scale, complex projects in dynamic, fast-paced environments. Proven ability to mentor and develop talent, foster collaboration, and drive high-performance cultures.
• Deep understanding of relationship management principles, with a focus on building strategic partnerships and influencing key stakeholders across the life sciences ecosystem.
• Extensive experience applying project and program management methodologies to oversee multiple workstreams, ensuring alignment with organizational goals and delivering measurable outcomes.
• Industry Insight: Familiarity with Vynamic’s sectors, services, and unique value proposition is preferred. Ability to translate industry trends into actionable strategies that drive client value and business growth.
• Exceptional presentation and communication skills, with the ability to engage and influence diverse audiences, including scientific, operational, and executive stakeholders.
• A proactive, growth-oriented mindset that embraces challenges as opportunities for innovation, learning, and continuous improvement. Demonstrated ability to drive strategic initiatives and contribute to organizational thought leadership.

Why Join Vynamic?

At Vynamic, we believe in leading with authenticity, purpose, and passion. As a Senior Manager with a life science consulting background, you’ll not only help organizations achieve strategic goals but also inspire scientific and operational excellence—contributing to meaningful change that drives industry innovation.

Ready to make an impact? Join us at Vynamic and be part of a team where your expertise in life science consulting will thrive and grow.

Inizio Ignite, Vynamic 

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Vynamic management consulting team connects strategy to action, driving healthcare transformation. We partner with leading health and life science companies serving brand & commercial, Medical Affairs, R&D, and Health Services. Our expertise spans offerings including strategic planning & mobilization (SP&M), operating model & organization design (OMOD), deal activation & partnership enablement (DAPE), product launch strategy & planning, customer experience transformation, tech & digital transformation, strategic project management office, and change management. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward

Further Information

This is a full-time role and will follow a hybrid work environment in either Boston, Philadelphia, or New York City.

#LI-ND1

#LI-Hybrid

About iNIZIO

At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients.

What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.

The Role

The Enterprise Account Manager will be responsible for strategic management, coordination, and oversight of a portfolio of Client Accounts. You will partner with each of the Inizio Businesses to expand customer relationships, increase sales and exploit whitespace opportunity.

Key Responsibilities

• Identify and build strong, enduring relationships with key decision makers.
• Align with Inizio business stakeholders to set account strategy and document this according to the approved Sales / Account Management methodology (e.g., Miller Heimann).
• Partner with Inizio businesses to drive account performance to meet or exceed annual sales targets for specified Accounts.
• Drive strategic proposal volume and assist in development of proposal content as appropriate.
• Develop and identify prospective solutions based on customer needs, and portfolio/pipeline strategy.
• Engage with operational programme teams to track milestones and results - identifying, trouble-shooting and escalating issues (where necessary) to drive Client satisfaction.
• Gather client and competitive intelligence to inform Inizio's account strategy, coordinate with Inizio client data & insights team and Advisory businesses to identify whitespace aggregated to Advisory level (incl. functions, Therapeutic areas, geographies, etc. and establish connections to transition these opportunities into qualified leads.
• Triage & coordinate account enterprise capability overviews, RFPs, and/or data requests.
• Function as the key POC within Inizio for nominated accounts, supporting coordination across the businesses for these accounts.

What you bring to the role

• Excellent internal / external stakeholder management skills.
• Able to communicate with impact and influence.
• Curious, solution-oriented, and proactive.
• Flexible and able to operate in a dynamic, fast-paced environment.
• Prepared to travel globally as required but ideally located in US.

Experience and Skills

Required:

• Background in working with Life Sciences / Pharma.
• Understanding of Commercial and Marketing Services in Pharma.
• Demonstrated track record of building and maintaining strong client relationships.
• Demonstrated track record of selling professional services across US and Europe (and ideally APAC).
• Demonstrated success in business development which has led to converted sales of professional services.
• Minimum of a bachelor's level degree.

Desirable:

• Experience engaging with Procurement function to identify opportunities and convey mutual value exchange.
• Basic working knowledge of CRM and demand tracking systems (e.g., Salesforce); as well as associated reporting
• Excellent planning and project management skills particularly as it relates to the development of BD collateral or RFP responses amid scarce resources (i.e., limited number of content authors, limited time from those authors)
• Significant presentation experience in front of senior level clients
• Working knowledge of some form of a consultative selling and/or Account Planning model (E.g., HCS, Miller-Heiman, etc.)
• Ideal candidate will have 5 or more years of relevant experience.

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

#LI-DT2 #LI-REMOTE

We are looking for a Learning Project Coordinator, you will support the project teams on a variety of accounts for our learning and capability programs.

You will be in daily contact with clients and colleagues, providing exceptional service, thinking one step ahead and becoming an important member of the team.

Nazaré is our leading Learning & Capability brand (Part of Inizio Engage XD). We design and deliver impactful training experiences that drive real behaviour change and performance improvement for pharmaceutical and biotech organisations.

You will report into the Learning Delivery Manager.

What will you do …

Program Delivery & Project Planning

• Support end-to-end project lifecycle, ensuring understanding across teams and partners
• Track milestones, maintain centralized documentation, and provide regular updates
• Coordinate and support project setup to meet internal and client expectations
• Schedule and support meetings with agendas, minutes, and action tracking
• Lead small learning projects

Client Management

• Be your client liaison for delegated activities
• Build client relationships and deliver high-quality service throughout the project lifecycle.

Business & Financial Knowledge

• Support budget creation, financial tracking, and reporting to ensure cost alignment
• Manage invoices, POs, and reconciliations following company processes.
• Help with Statements of Work (SOWs) and freelancer/client tracking.

Team Collaboration & Communication

• Communicate project goals and status to internal partners.
• Foster collaboration across Nazaré and Inizio Engage teams.
• Share insights and celebrate team successes.

What you'll need to have ...

• 1+ years of experience in a similar Project Coordination role
• Demonstrate an understanding of tracking and monitoring projects milestones and costs to ensure profitability and highlighting budget challenges
• Demonstrate client management skills
• Demonstrate formatting skills using PowerPoint
• Experience working within deadlines across multiple projects
• Possess the ability to multitask and test yourself outside of your 'comfort zone'
• Have a desire to learn and be a part of team success
• Have a Bachelor's degree (or equivalent educational level)
• Have an interest in the pharmaceutical industry, and a passion for learning, capability development and diverse approaches to program and solution development

Just a few of our benefits...

• Great compensation package
• 23 days' annual leave plus public holidays, company closure over Christmas and personal days
• 3 days volunteering leave
• Private Medical Plan
• Life Insurance
• 401(K) Plan
• Hybrid working
• Group Income Protection

A bit about us ….

Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the creation and delivery of live and virtual experiences, film, digital, and immersive content.

Our family of brands is made up of: Emota, Forty1 and Nazarѐ.

We believe in our values: We empower everyone | We rise to the challenge | We work as one | We ask what if | We do the right thing and we will ask you how your personal values align to our values

#LIML

This is a hybrid remote/in-office role.

We are looking for a Learning Project Coordinator, you will support the project teams on a variety of accounts for our learning and capability programs.

You will be in daily contact with clients and colleagues, providing exceptional service, thinking one step ahead and becoming an important member of the team.

Nazaré is our leading Learning & Capability brand (Part of Inizio Engage XD). We design and deliver impactful training experiences that drive real behaviour change and performance improvement for pharmaceutical and biotech organisations.

You will report into the Learning Delivery Manager.

What will you do …

Program Delivery & Project Planning

• Support end-to-end project lifecycle, ensuring understanding across teams and partners
• Track milestones, maintain centralized documentation, and provide regular updates
• Coordinate and support project setup to meet internal and client expectations
• Schedule and support meetings with agendas, minutes, and action tracking
• Lead small learning projects

Client Management

• Be your client liaison for delegated activities
• Build client relationships and deliver high-quality service throughout the project lifecycle.

Business & Financial Knowledge

• Support budget creation, financial tracking, and reporting to ensure cost alignment
• Manage invoices, POs, and reconciliations following company processes.
• Help with Statements of Work (SOWs) and freelancer/client tracking.

Team Collaboration & Communication

• Communicate project goals and status to internal partners.
• Foster collaboration across Nazaré and Inizio Engage teams.
• Share insights and celebrate team successes.

What you'll need to have ...

• 1+ years of experience in a similar Project Coordination role
• Demonstrate an understanding of tracking and monitoring projects milestones and costs to ensure profitability and highlighting budget challenges
• Demonstrate client management skills
• Demonstrate formatting skills using PowerPoint
• Experience working within deadlines across multiple projects
• Possess the ability to multitask and test yourself outside of your 'comfort zone'
• Have a desire to learn and be a part of team success
• Have a Bachelor's degree (or equivalent educational level)
• Have an interest in the pharmaceutical industry, and a passion for learning, capability development and diverse approaches to program and solution development

Just a few of our benefits...

• Great compensation package
• 23 days' annual leave plus public holidays, company closure over Christmas and personal days
• 3 days volunteering leave
• Private Medical Plan
• Life Insurance
• 401(K) Plan
• Hybrid working
• Group Income Protection

A bit about us ….

Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the creation and delivery of live and virtual experiences, film, digital, and immersive content.

Our family of brands is made up of: Emota, Forty1 and Nazarѐ.

We believe in our values: We empower everyone | We rise to the challenge | We work as one | We ask what if | We do the right thing and we will ask you how your personal values align to our values

#LIML

This is a hybrid remote/in-office role.

About us:

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Research Partnership (part of Inizio Ignite) is one of the world's largest pharma market research and consulting agencies with over 250 researchers, consultants, project managers and support staff. Our teams are located across the globe, in Europe (London, Lyon), North America (New York, Philadelphia, San Francisco) and Asia (Singapore, Delhi).

About the team:

The RP Operations team works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical, MedTech and biotech clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.

Each of our research projects will have a dedicated member of the RP Operations team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our Operations team will support multiple projects concurrently. As an Insights Field Operations Associate Director, this will involve working directly with both the Research Directors, as well as with other departments (Finance, IT, Creative) to provide Project Management subject matter expertise.

As a Field Operations Associate Director you will have responsibility for managing a team of Project Managers/Executives. This will involve mentoring, performance management as well as overseeing recruitment activities (interviewing candidates) for roles within your team. You will also be responsible for delivering subject-specific training both within your line management team and the wider Operations team.

Your primary role:

The Field Operations Associate Director is a senior leadership role within US Field Operations at Insights. The role is responsible for overseeing the quality, consistency, and delivery of project management output from a team of RP Project Managers, while also acting as a hands-on Project Manager on active studies.

This position plays a central role in supporting the alignment of project management roles and responsibilities across RP and STEM within Insights. Working closely with the Head of US Field Operations, the Associate Director will develop a deep understanding of both RP and STEM operating models and contribute to the evolution of project management capabilities under the Insights organization.

The role combines direct project delivery, people leadership, client engagement, and cross-business collaboration, and requires strong judgement, operational credibility, and the ability to lead through complexity.

Key Responsibilities

Project Delivery & Oversight

• Oversee the end-to-end delivery and quality of US RP project management output, ensuring projects are delivered to a high standard and in line with client expectations.
• Act as Project Manager on assigned studies, maintaining full responsibility for operational execution from project set-up through to delivery.
• Hold full project-level decision-making authority, including management of scope, timelines, and delivery risks.
• Escalate resourcing constraints or significant capacity challenges to the Head of US Field Operations as required.
• Serve as a senior escalation point for complex delivery issues and client concerns.

Hands-on Project Management Responsibilities

• Oversee the smooth running of fieldwork management, coordinating with internal teams and external suppliers.
• Ensure the successful handover of project deliverables to research teams, including:
• Coordination of Data Processing (DP) work and deliverables for quantitative projects, in line with provided specifications and templates.
• Coordination of qualitative deliverables, including transcripts and/or recordings (notes, video, and audio files), as required.
• Own, coordinate, and maintain project timelines, working closely with internal research teams, clients, and suppliers.
• Take ownership of coordinating project team meetings, including scheduling and facilitation.
• Hold responsibility for Pharmacovigilance and Adverse Event reporting, ensuring compliance with internal and regulatory standards.
• Coordinate client and supplier Statements of Work (SOWs).
• Manage client and supplier invoicing, including PO number tracking, invoice coordination, and liaison with the Finance team.

Team Leadership & Line Management

• Line manage a team of RP Project Managers and Senior Project Managers.
• Provide coaching, feedback, and development support to strengthen project management capability and consistency of output.
• Support professional development and performance management of RP PMs.

Client Engagement

• Engage directly with clients on escalations, delivery challenges, and complex projects.
• Act as a senior point of contact for project delivery matters when required.
• Partner with internal stakeholders to support strong, long-term client relationships.

RP & STEM Alignment within Insights

• Work closely with the Head of US Field Operations to build a strong understanding of RP and STEM as distinct businesses.
• Support the alignment and clarification of project management roles and responsibilities across RP and STEM within Insights.
• Contribute to discussions on how project management capabilities and expectations can be enhanced and aligned over time, while recognizing existing team processes.
• Act as a bridge between RP project management and the wider Insights Field Operations organization.

Global Collaboration

• Collaborate with Associate Project Directors in the UK and APAC to support alignment of RP project management approaches globally.
• Share best practices and support consistent quality of project output across geographies.
• Contribute to global discussions on project management standards and ways of working for RP within Insights.

About You…

Your skills and experience:

• More than 7 years of experience in market research project management (qualitative and/or quantitative research)
• Experience managing healthcare market research projects
• Significant experience with team management (including line management and training of a team of junior Project Managers)
• Established relationships with fieldwork agency suppliers
• Strong project management skills (adhering to agreed timelines, troubleshooting and communication with internal and external stakeholders)
• Proven ability to manage complex, multi-stakeholder projects and make independent delivery decisions.
• Experience handling client escalations and operating confidently in senior client environments.
• Comfortable working across teams and geographies and contributing to organizational alignment efforts.
• Highly organized, detail-oriented, and able to balance delivery with people leadership.

Ideal profile:

• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate commercial and analytical capabilities
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organization and prioritization
• You demonstrate a track record of identifying operational efficiencies
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion
• You are highly motivated and want to seize opportunities to develop new skills and progress your career

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development program for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours

#LI-ND1

#LI-Remote

As a Manager at Vynamic, you will leverage your life science consulting expertise to drive transformative outcomes for clients, fostering innovation and strategic growth within the life sciences industry. You will play a pivotal role in shaping strategies, managing complex projects, and cultivating meaningful relationships that align with Vynamic’s mission and values.

Key Responsibilities:

• Deliver High-Impact Solutions: Create and deliver high-quality project outcomes that align with client objectives, incorporating life science consulting principles to promote business excellence and scientific advancement.
• Project & Risk Management: Lead project plans or workstreams, proactively resolving issues, mitigating risks, and escalating concerns when necessary to ensure project success.
• Strategic Analysis & Recommendations: Systematically gather, analyze, and interpret scientific and business information, using a life science consulting lens to make confident, data-driven recommendations with urgency.
• Contribute to Vynamic's Growth: Dedicate time to enhancing Vynamic’s competencies by sharing life science consulting insights and contributing to the firm’s knowledge base and brand.
• Brand Representation: Act as a Vynamic brand ambassador, demonstrating a strong commitment to company values both internally and externally.
• Stakeholder Engagement: Build authentic, trust-based relationships with stakeholders through partnership, effective communication, and delivering outcomes that exceed expectations.
• Team Development: Support team growth by identifying learning opportunities, mentoring colleagues, and integrating life science consulting practices into daily operations to achieve collective goals.
• Collaborative Leadership: Work closely with Navigators, Go-Tos, Account Managers, and self-selected Counselors to support personal and professional development journeys within Vynamic.
• Continuous Feedback & Growth: Proactively seek feedback, develop actionable personal growth plans, and contribute to a culture of continuous improvement.
• Inclusive Leadership: Recognize and celebrate diverse perspectives, experiences, and cultures, ensuring all voices are heard and valued in decision-making processes.

Qualifications:

• Bachelor’s degree in life sciences, healthcare, or a related field with a minimum of 4+ years of experience in life science consulting, advanced degree (MS, MBA, PhD) preferred.
• Proven track record of managing collaborative teams or projects within dynamic, fast-paced environments.
• Strong understanding of relationship management principles, with a focus on fostering genuine connections within the life sciences ecosystem.
• Experience applying project management methodologies to oversee workstreams and complex initiatives.
• Familiarity with Vynamic’s sectors, services, and unique value proposition (preferred but not required).
• Strong presentation skills, with the ability to communicate effectively through written and verbal channels to diverse audiences, including scientific and executive stakeholders.
• Growth-oriented mindset, embracing challenges as opportunities for learning and personal development.

Why Join Vynamic?

At Vynamic, we believe in leading with authenticity, purpose, and passion. As a Manager with a life science consulting background, you’ll not only help organizations achieve strategic goals but also inspire scientific and operational excellence—contributing to meaningful change that drives industry innovation.

Ready to make an impact? Join us at Vynamic and be part of a team where your expertise in life science consulting will thrive and grow.

Inizio Ignite, Vynamic 

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Vynamic management consulting team connects strategy to action, driving healthcare transformation. We partner with leading health and life science companies serving brand & commercial, Medical Affairs, R&D, and Health Services. Our expertise spans offerings including strategic planning & mobilization (SP&M), operating model & organization design (OMOD), deal activation & partnership enablement (DAPE), product launch strategy & planning, customer experience transformation, tech & digital transformation, strategic project management office, and change management. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward

Further Information

This is a full-time role and will follow a hybrid work environment in either Boston, Philadelphia, or New York City.

#LI-Hybrid

#LI-ND1

About us:

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Research Partnership (part of Inizio Ignite) is one of the world's largest pharma market research and consulting agencies with over 250 researchers, consultants, project managers and support staff. Our teams are located across the globe, in Europe (London, Lyon), North America (New York, Philadelphia, San Francisco) and Asia (Singapore, Delhi).

About the team:

The RP Operations team works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical, MedTech and biotech clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.

Each of our research projects will have a dedicated member of the RP Operations team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our Operations team will support multiple projects concurrently. As an Insights Field Operations Associate Director, this will involve working directly with both the Research Directors, as well as with other departments (Finance, IT, Creative) to provide Project Management subject matter expertise.

As a Field Operations Associate Director you will have responsibility for managing a team of Project Managers/Executives. This will involve mentoring, performance management as well as overseeing recruitment activities (interviewing candidates) for roles within your team. You will also be responsible for delivering subject-specific training both within your line management team and the wider Operations team.

Your primary role:

The Field Operations Associate Director is a senior leadership role within US Field Operations at Insights. The role is responsible for overseeing the quality, consistency, and delivery of project management output from a team of RP Project Managers, while also acting as a hands-on Project Manager on active studies.

This position plays a central role in supporting the alignment of project management roles and responsibilities across RP and STEM within Insights. Working closely with the Head of US Field Operations, the Associate Director will develop a deep understanding of both RP and STEM operating models and contribute to the evolution of project management capabilities under the Insights organization.

The role combines direct project delivery, people leadership, client engagement, and cross-business collaboration, and requires strong judgement, operational credibility, and the ability to lead through complexity.

Key Responsibilities

Project Delivery & Oversight

• Oversee the end-to-end delivery and quality of US RP project management output, ensuring projects are delivered to a high standard and in line with client expectations.
• Act as Project Manager on assigned studies, maintaining full responsibility for operational execution from project set-up through to delivery.
• Hold full project-level decision-making authority, including management of scope, timelines, and delivery risks.
• Escalate resourcing constraints or significant capacity challenges to the Head of US Field Operations as required.
• Serve as a senior escalation point for complex delivery issues and client concerns.

Hands-on Project Management Responsibilities

• Oversee the smooth running of fieldwork management, coordinating with internal teams and external suppliers.
• Ensure the successful handover of project deliverables to research teams, including:
• Coordination of Data Processing (DP) work and deliverables for quantitative projects, in line with provided specifications and templates.
• Coordination of qualitative deliverables, including transcripts and/or recordings (notes, video, and audio files), as required.
• Own, coordinate, and maintain project timelines, working closely with internal research teams, clients, and suppliers.
• Take ownership of coordinating project team meetings, including scheduling and facilitation.
• Hold responsibility for Pharmacovigilance and Adverse Event reporting, ensuring compliance with internal and regulatory standards.
• Coordinate client and supplier Statements of Work (SOWs).
• Manage client and supplier invoicing, including PO number tracking, invoice coordination, and liaison with the Finance team.

Team Leadership & Line Management

• Line manage a team of RP Project Managers and Senior Project Managers.
• Provide coaching, feedback, and development support to strengthen project management capability and consistency of output.
• Support professional development and performance management of RP PMs.

Client Engagement

• Engage directly with clients on escalations, delivery challenges, and complex projects.
• Act as a senior point of contact for project delivery matters when required.
• Partner with internal stakeholders to support strong, long-term client relationships.

RP & STEM Alignment within Insights

• Work closely with the Head of US Field Operations to build a strong understanding of RP and STEM as distinct businesses.
• Support the alignment and clarification of project management roles and responsibilities across RP and STEM within Insights.
• Contribute to discussions on how project management capabilities and expectations can be enhanced and aligned over time, while recognizing existing team processes.
• Act as a bridge between RP project management and the wider Insights Field Operations organization.

Global Collaboration

• Collaborate with Associate Project Directors in the UK and APAC to support alignment of RP project management approaches globally.
• Share best practices and support consistent quality of project output across geographies.
• Contribute to global discussions on project management standards and ways of working for RP within Insights.

About You…

Your skills and experience:

• More than 7 years of experience in market research project management (qualitative and/or quantitative research)
• Experience managing healthcare market research projects
• Significant experience with team management (including line management and training of a team of junior Project Managers)
• Established relationships with fieldwork agency suppliers
• Strong project management skills (adhering to agreed timelines, troubleshooting and communication with internal and external stakeholders)
• Proven ability to manage complex, multi-stakeholder projects and make independent delivery decisions.
• Experience handling client escalations and operating confidently in senior client environments.
• Comfortable working across teams and geographies and contributing to organizational alignment efforts.
• Highly organized, detail-oriented, and able to balance delivery with people leadership.

Ideal profile:

• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate commercial and analytical capabilities
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organization and prioritization
• You demonstrate a track record of identifying operational efficiencies
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion
• You are highly motivated and want to seize opportunities to develop new skills and progress your career

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development program for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours

Job title: Senior Project Coordinator

Job Type: Permanent, full time

Reporting to: Head of US Field Operations - US

Location: Remote, USA

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our STEM team uses benchmarking and evidence-based approaches to drive alignment resulting in accelerated performance. Serving clients across brand & commercial, Medical Affairs & sales, our expertise includes data, research & insights (proprietary benchmarking data), strategic brand alignment, and sales teams & MSL performance benchmarking. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

Job purpose:

Support Project Leaders in the US for field visit scheduling activities by liaising with freelance field workers as per project timelines, geographical spread and field worker availability. Our team are trained to work  across multiple geographies, so flexibility will be required as per the business need.

Roles and responsibilities:

Project Set up

Build Project Scheduling database

• Allocate ‘Field Visits’ to ‘Field Workers’ ensuring target numbers are met for each project with an optimal geographical spread

Provide a Project Overview to the field worker team detailing the following

• Company, product, when they can contact reps, FVs start finish dates, briefing date, an indication of when they will receive the briefing document and workbook. Attached to this email will be the standardized STEM booking emails and note to

Communication with field workers

• Their own individual tracker for each project which will be monitored weekly
• Invitation to project briefing and debriefing

Achieve project scope

• Make sure the scope for field visits and interviews agreed with the client is achieved for each project

During the project

• Ensure target numbers are maintained by reallocation of reps when necessary
• Provide a weekly update to the project lead and analysis team detailing initial booking rates with booking completion and call rate figures
• Liaise with the Project Leader if issues jeopardising scheduling completion
• Ensure timely delivery of workbooks to the Analysis Team for client report create

Other responsibilities

• Update monthly fieldworker availability with a quarterly forecast for capacity mapping
• Recruit new field workers as necessary
• Collaborate with other PCs and cover projects in other countries

Education Requirements:

Must have a university Degree or equivalent

English fluency both written and verbal is required - Maths, English, Excel skills are also required.

Proven experience:

• 2+ years’ experience in market research field operations, project coordination or delivery
• Proven exposure to fieldwork-based research in market research across methodologies – e.g. Qualitative and quantitative research solutions.
• Successful track-record in managing large multi-market projects simultaneously whilst working in collaboration with large cross-functional teams.
• Strong Excel and data-tracking capability.
• Demonstrate the ability to prioritise a diverse workload whilst multi-tasking on several projects running simultaneously
• Manage, engage and motivate freelance field workers in their duties
• Support, influence and communicate efficiently with decision makers providing best solutions and options
• The ability to remain calm and quality conscious in a fast-changing environment when under pressure
• A proactive, problem solving nature with the skill of looking at the bigger picture
• Working independently, as well as part of a team, will need to be well organised, an excellent communicator and confident in the work place also when working from remote
• Problem solving and focused approach to completing activities in the project co-ordination scope
• Excellent analysis and attention to detail, optimising resources efficiently
• Open and supportive collaboration with colleagues
• Planning ahead and taking responsibilities proactively
• English proficiency in spoken and written form required to communicate global project coordination team colleagues

Core Competencies:

• Analytical Thinking: Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions
• Collaboration: Show the confidence in communicating and influencing at all levels with excellent interpersonal skills
• Forward Thinking: Ability to anticipate with creativity implications and consequences of situations and taking appropriate action to be prepared for possible contingencies
• Prioritisation: prioritise rapidly changing workloads in a short space of time.
• Initiative: Identify what needs doing, and completing it prior to being asked as situation requires it
• Results and Time Orientation: Ability to focus effort on the goals in order to meet them while ensuring deadlines are met
• Thoroughness: Ensuring one’s own and others’ information are complete and accurate
• Decisiveness: Ability to make decisions in a timely manner
• Flexibility: Ability to adapt and react quickly and calmly to situations as they arise
• Willingness towards change: easily and accurately implementing new processes as required

Competencies Dealing with People:

• Establish Focus: Ability to communicate goals and deadlines efficiently and proactively
• Attention to communication: Ability to ensure that information is passed on effectively and accurately
• Persuasive Communication: Ability to deliver professional oral or written communication
• Build collaborative relationships: The ability to develop, maintain and strengthen partnerships with fieldworkers and colleagues, fostering a strong element of teamwork
• Interpersonal awareness: Ability to notice, interpret, and anticipate others’ concerns and feelings, and
• communicate this awareness to their manager

Find us here: www.inizio.com/ourbusinesses/ignite

A bit about the role …

Emota creates unforgettable brand experiences that captivate audiences and push creative boundaries. As an award-winning experiential agency, we bring visions to life through the full spectrum of Meetings, Events and Exhibitions, underpinned by industry-leading sustainability, DEI, Health and Safety and ground-breaking production practices. We're delighted to present an opportunity for an Content Manager to join our Environments team and help us create moments that matter.

What will you do …

As a Content Coordinator you'll support our Content Managers, Project Managers and clients in preparation and deployment of content for exhibition booths. This is an exciting opportunity to work with a fun and experienced team.

We offer a hybrid working solution where you will be linked to one of our collaborative and creative offices. Reporting to our Content Director and as part of our Emota family your responsibilities will be exciting and varied.

• Building positive team relationships to better understand our clients, corporate and brand guidelines and to translate into compliant booth assets and content plans
• Work with the project team and clients to create, track progress and deploy content across multiple projects
• Work across service lines (e.g film, artwork and digital) to support and update content assets in line with Veeva regulatory requirements
• Assist Content Managers and Approvals Manager to develop submission documents and booth designs for MLR review
• Act as an important quality control resource across all project assets
• Contribute to internal and client meetings about content updates and next steps
• Support the Project Manager with the coordination of detailed and accurate timelines for content. Keeping internal team members (and in some cases clients) informed of content progress and flagging any changes or issues
• Support in the preparation of compliance review materials for on-site approval

What do you need to have …

• 1+ years of experience in a Content or Project Coordination role in the corporate space
• Experience working across multiple projects timelines
• The ability to balance creative working with practical delivery
• Experience working collaboratively with clients and internal project partners
• Strong proofing skills, communication and organization skills.

Just a few of our benefits...

• Great compensation package
• 23 days' annual leave plus public holidays, company closure over Christmas and personal days
• 3 days volunteering leave
• Private Medical Plan
• Life Insurance
• 401(K) Plan
• Hybrid working
• Group Income Protection

A bit about us ….

Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences.

Part of Inizio Engage XD, we are an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioral science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content.

Our family of brands is made up of: Emota, Forty1 and Nazarѐ.

We believe in our values: We empower everyone | We rise to the challenge | We work as one | We ask what if | We do the right thing, and we will ask you how your personal values align to ours.

This role does not coordinate social media or marketing; instead, it focuses on coordinating and delivering booth assets across projects, ensuring that the coordinator meets accuracy, compliance, and timelines.

A bit about the role …

Emota creates unforgettable brand experiences that captivate audiences and push creative boundaries. As an award-winning experiential agency, we bring visions to life across Meetings, Events and Exhibitions, underpinned by industry-leading sustainability, DEI, Health and Safety and production practices.

We're looking for an organised Content Coordinator to join our Environments team. You will focus on planning, coordinating, and delivering medical content, ensuring that the team ensures everything is accurate, compliant, and delivered on time across multiple projects.

This is not a content creation role. Instead, it's ideal for someone who enjoys working behind the scenes to keep projects moving, managing detail, timelines and stakeholders.

What will you do …

As a Content Coordinator, you'll work with Content Managers, Project Managers and clients to to manage booth assets from briefing through to onsite delivery.

You'll be responsible for:

• Coordinate booth assets across multiple projects, tracking progress and ensuring accurate delivery
• Manage timelines and support the Project Manager to keep workstreams on track
• Be a central point of coordination between teams, clients and service lines (film, artwork, digital)
• Ensuring all content aligns with brand guidelines and regulatory requirements
• Help prepare submission documents and materials for Veeva MLR review
• Be a quality control checkpoint, reviewing content for accuracy and consistency
• Keep stakeholders informed of progress, risks and changes
• Support on-site preparation of compliance and approval materials

What do you need to have …

• 1+ years' experience in a coordination, project support or delivery-focused role
• Experience managing multiple timelines or workstreams at once
• Good attention to detail and confidence reviewing content for accuracy
• You must be organised, with the ability to prioritise and keep projects moving
• You will be comfortable working with different stakeholders, both internally and with clients
• An interest in content and creative work, without needing to be hands-on in creation

Just a few of our benefits...

• Great compensation package
• 23 days' annual leave plus public holidays, company closure over Christmas and personal days
• 3 days volunteering leave
• Private Medical Plan
• Life Insurance
• 401(K) Plan
• Hybrid working
• Group Income Protection

A bit about us ….

Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences.

Part of Inizio Engage XD, we are an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioral science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content.

Our family of brands is made up of: Emota, Forty1 and Nazarѐ.

We believe in our values: We empower everyone | We rise to the challenge | We work as one | We ask what if | We do the right thing, and we will ask you how your personal values align to ours.

The Role

The Data Center Manager owns end‑to‑end reliability, safety, capacity, and performance for one of our flagship U.S. sites. You’ll lead a high‑performing, multi‑disciplinary operations team and partner tightly with Design, Build, Network, Security, Capacity Planning, and the DC orgs to deliver world‑class availability and cost efficiency.

Your responsibilities will include:

• Lead day-to-day data center operations in a 24/7 mission-critical environment
• Manage and develop a team of 15–20 Data Center Technicians
• Oversee installation, break/fix activities, and field change orders
• Ensure timely delivery of tasks aligned with KPIs and operational milestones
• Monitor infrastructure performance; drive troubleshooting, incident response, and root cause analysis
• Own incident management, including resolution and post-incident reviews
• Plan and execute capacity expansion (rack, block, and site growth)
• Maintain physical security, access controls, and compliance with standards
• Partner cross-functionally (Engineering, Build, Site Selection, Operations)
• Manage vendors and contractors to deliver high-quality, cost-effective solutions
• Drive continuous improvement across processes, efficiency, and reliability
• Support hiring and team scaling efforts

We expect you to have:

• 5+ years of experience in data center operations; 2+ years in a leadership role
• Strong knowledge of servers, storage, networking, and data center infrastructure
• Experience with power systems (UPS, backup), cooling, and physical infrastructure
• Proficiency in Linux environments
• Experience with incident management and operational processes in high-availability environments
• Strong project management experience (budgeting, vendor management, resource planning)
• Understanding of security, compliance, and disaster recovery best practices
• Ability to work cross-functionally and drive execution across teams
• Strong leadership, communication, and problem-solving skills
• Ability to lift up to 50 lbs and support on-site operational needs
• Willingness to participate in a 24/7 on-call rotation
• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)

It would be an added bonus if you have:

• Familiarity with ITIL / ITSM processes
• Experience with GPU clusters, HPC, or cloud infrastructure
• Understanding of data center network traffic patterns (east-west and north-south)
• Experience with data center management and monitoring tools

Key employee benefits:

• Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) plan: up to 4% company match with immediate vesting.
• Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote work reimbursement: up to $85/month for mobile and internet.
• Disability & life insurance: company-paid short-term, long-term and life insurance coverage.

Compensation

Join Nebius Today!

The role 

The Data Center Technician Manager leads hands-on technical teams responsible for cabling, hardware installation, and day-to-day data center operations. This role balances people leadership, technical execution, and operational rigor in a 24/7 mission-critical environment.

Your responsibilities will include: 

• Lead and mentor a team of data center technicians supporting fiber, copper cabling, racking, stacking, and infrastructure installs.
• Oversee installation, maintenance, and troubleshooting of low-voltage cabling and communications infrastructure.
• Ensure high-quality execution of fiber and copper terminations, testing, and remediation of complex issues.
• Own and enforce MOP/CMOP processes, change control, and operational best practices.
• Manage work through ticketing and infrastructure management systems, ensuring timely and accurate completion.
• Maintain accurate documentation, port maps, and inventory, supporting audits and operational readiness.
• Drive incident response and escalation for technical issues, ensuring SLA adherence and rapid resolution.
• Lead the use of specialized test equipment (e.g., DSX, OTDR), including test planning and results validation.
• Enforce safety, compliance, and quality standards, promoting a culture of accountability and operational excellence.
• Partner cross-functionally with operations, engineering, and project teams to support deployments, expansions, and upgrades.

We expect you to have: 

• Associate degree or equivalent hands-on experience in IT, networking, or technical services.
• 5+ years of data center or infrastructure experience, including cabling and hardware deployments.
• 2+ years of experience leading technical teams in a mission-critical environment.
• Strong working knowledge of structured cabling standards (BICSI, ANSI/TIA, NEC).
• Experience with fiber optics, copper cabling, servers, networking equipment, and power distribution basics.
• Ability to participate in on-call rotations and perform physical tasks (lifting up to 50 lbs).

It will be an added bonus if you have: 

• Bachelor’s degree in IT, Engineering, or related field.
• Industry certifications (e.g., BICSI, CDCP, CompTIA, ITIL).
• Experience in large-scale data center builds or migrations.
• Familiarity with Linux, scripting (Python/Bash), and data center management tools.
• Strong organizational, communication, and customer-facing skills.

Key employee benefits:

• Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) plan: up to 4% company match with immediate vesting.
• Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote work reimbursement: up to $85/month for mobile and internet.
• Disability & life insurance: company-paid short-term, long-term and life insurance coverage.

Compensation

We offer competitive salaries ranging from $115K to $225K OTE, which includes base salary and bonus.

Join Nebius Today!

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. 

We are looking for a visionary Staff Technical Lead Manager (TLM), IT Systems Engineering to build and lead our Applications Engineering team. This is a unique opportunity to shape the strategy, technical direction, and culture of a team that will directly impact the entire organization. As a Staff TLM, you will be responsible for both managing a talented team of systems engineers and system administrators and providing hands-on technical leadership. You will architect a cohesive and secure SaaS ecosystem, drive our enterprise AI strategy, and champion a culture of automation and continuous improvement. Your team manages the critical SaaS applications, integrations and automations that powers our engineering and business operations. This team drives the use of Enterprise AI to create intelligent, end-to-end solutions that drive efficiency and unlock new capabilities for everyone at Aurora.

In this role, you will

• Develop and execute a long-term strategy and roadmap for the Corporate Engineering function that enables tooling for: Incident management, Knowledge and Document Management, Work and project management, Analytics and Visualization, Communication, etc.
• Design and oversee a scalable, secure, and integrated ecosystem of enterprise applications (Jira, Confluence, Slack, Google Workspace, OpsGenie, Firehydrant, etc.). Lead the charge in eliminating manual work by building robust automation and integration workflows using APIs, webhooks, and integration platforms.
• Provide technical guidance, review system architecture, and contribute to complex integration and automation projects. Serve as the primary technical expert for the team's domain.
• Partner with stakeholders across Security, IT, and Engineering to understand their needs, gather requirements, and ensure seamless delivery of solutions. Champion best practices for application governance, security, and data management.
• Lead the strategy and execution of enterprise AI solutions and productivity tools.

Required Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• 8+ years of experience in IT, software engineering, or systems engineering, with at least 3+ years in leading engineering teams in delivering complex, large-scale enterprise applications or platform services.
• Deep, hands-on experience administering and integrating a suite of modern SaaS applications (e.g., Atlassian suite, Google Workspace, Slack, an incident management platform)
• Strong proficiency in a scripting language (e.g., Python, JavaScript/Google Apps Script) and extensive experience with APIs, webhooks, and integration platforms
• Experience in implementing and leveraging AI solutions.
• Strong understanding of APIs, integrations, and cloud-native architectures.
• Strong communication and presentation skills. 

The base salary range for this position is $139,000 - $223,000. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

#Mid-Senior

How You’ll Make An Impact

We’re looking for a Program Manager to help power how innovation happens at ConnectDER.

In this role, you’ll lead the development and launch of new products while building the systems, tools, and processes that keep us operating at a best-in-class level. You’ll sit at the center of ideation, technology development, and portfolio strategy. You will connect ideas to execution and help the organization scale what works.

This is a highly impactful role for a strategic, technically minded leader who can navigate complexity, drive change, and bring people together to turn vision into reality.

Duties include: 

Program & Product Leadership

• Lead New Product Introduction (NPI) programs end-to-end, ensuring alignment to governance, timelines, cost targets, and best practices
• Drive New Technology Introduction (NTI) efforts to evaluate and integrate emerging technologies into future products
• Partner with Product Management to define requirements and ensure alignment with market needs, cost targets, and timelines
• Lead stage gate reviews and participate in design reviews with internal teams, suppliers, and customers

Process, Systems & Continuous Improvement

• Own and optimize the Arena PLM ecosystem, including process design, governance, and user training
• Oversee sustaining engineering and change management, ensuring a closed-loop system for requests and implementation
• Drive continuous improvement by refining development processes, tools, and workflows
• Capture lessons learned and lead post-mortems to strengthen future execution

Cross-Functional Execution & Delivery

• Coordinate cross-functional development and validation activities, including prototyping, testing, and certification
• Collaborate with Supply Chain to ensure timely procurement and management of prototype materials
• Support commercialization efforts during product launches in partnership with go-to-market teams

Communication & Stakeholder Management

• Communicate program status, risks, and tradeoffs clearly to stakeholders at all levels
• Provide program management guidance to cross-functional teams to support broader organizational initiatives
• Identify and resolve project risks, conflicts, and resource constraints

Leadership & External Collaboration

• Lead and influence cross-functional teams within a matrixed organization
• Manage relationships with external vendors, consultants, and partners

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Location & Travel: This is a full-time hybrid position requiring 3 days on-site at our Philadelphia office and up to 10% travel. 

Compensation: $105,000 - $115,000 annually, plus bonus and equity. 

What success looks like in your first 6 - 12 months

• Get up to speed on our current systems and frameworks
• Take full ownership of Arena PLM
• Lead and successfully execute key NPI programs
• Begin identifying and implementing process improvements

Who We’re Looking For 

Must-Haves

• 5 - 7 years leading and managing ideation, technology and product development in a fast-paced engineering environment
• History of successfully leading product development teams and activities from idea-to-launch
• Proven leadership skills and the ability to associate with all levels in the organization
• Proven success in establishing key performance indicators, metrics, and focus to drive product development best practices
• Advanced negotiation, problem solving, and interpersonal skills (presentation, written and oral) with the ability to communicate effectively with all levels of staff and management
• Comfort in operating in both agile and waterfall project methodologies, for both software and hardware development projects
• Experience using project management software (i.e. ClickUp, Microsoft Project, etc)

Nice-to-Haves 

• Advanced degree in a technical or business discipline
• Experience delivering solutions in the solar, renewable, and/or distributed energy Resource (DER) industry
• Lean, Six Sigma or other continuous improvement process experience
• Advanced knowledge of innovation tools (Roadmunk, ClickUp, PLM systems, PowerBI etc)

You’ll thrive in this role if you are:

• Proactive and highly organized with strong follow-through
• Comfortable with rapid change
• Curious and eager to learn, even outside your experience
• Emotionally intelligent and able to tailor your message to your audience
• Willing to take risks and bring solutions

If you’re someone who sees ambiguity as an opportunity, not a blocker, you’ll do well here.

Work Environment/Physical Demands: Must have the ability to work on a computer for extended periods of time with or without accommodation.

CSQ426R15

PLEASE NOTE:
Due to federal contract requirements and client site access obligations, U.S. citizenship and eligibility for a U.S. government secret clearance are required to access classified information. Candidates with an active Secret or higher clearance are strongly encouraged to apply.

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get from our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to utilize your skills and technical credibility to engage and communicate effectively with all levels of an organization. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to the production/go-live status of agreed-upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services, and Support resources, along with escalating to expert-level technical experts, to build the right tasks that are beyond your scope of activities or expertise
• Create, own, and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews, and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement/user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• U.S. citizenship 
• 7+ years of experience where you have been accountable for technical project/program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers 
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role 
• Understanding of solution architecture related to distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management, including account, stakeholder and resource management accountability
• Experience in resolving complex and important escalations with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

Job Title: Manager, Technologies Operations & Services Delivery

Reports To: The Manager, Technologies Operations & Services Delivery will report to the Client Manager, Client Director, Managing Vice President, or equivalent leadership. 

Position Overview

SPS Global is seeking a hands-on, execution-driven Manager to support technology-enabled operations across multiple sites. This leader will ensure day-to-day service delivery is stable, consistent, and aligned with client expectations. The environment, workflows, and governance models are already established success in this role requires disciplined follow-through, operational rigor, and continuous improvement of existing processes.

The ideal candidate understands how technology underpins production workflows particularly in document and image processing and can effectively coordinate across operations, IT, vendors, and technical support teams to drive predictable, high-quality outcomes.

Key Responsibilities

Technology Operations & Service Delivery

• Oversee daily technology support for document image processing operations
• Ensure systems, workflows, and data flows fully support production requirements
• Partner with IT and technical teams to maintain system stability and resolve issues
• Drive operational consistency and adherence to established processes across all sites

Client Onboarding & Implementations

• Support and manage structured client onboarding and implementation activities
• Coordinate across operations, IT, and client teams to meet timelines and deliverables
• Ensure testing, validation, and production transition steps are completed accurately
• Reinforce onboarding standards and process discipline across locations

Governance & Reporting

• Support and uphold the established IT governance model
• Ensure governance processes (SLA adherence, incident tracking, escalation protocols) are consistently followed
• Maintain and enhance reporting on SLAs, service performance, incidents, and operational metrics
• Provide leadership updates and reinforce a culture of accountability and transparency

Team Coordination (Technical Support Leads)

• Work closely with Technical Support Leads across all sites to ensure alignment
• Reinforce priorities, milestones, and expectations
• Support escalations and issue resolution to maintain service stability
• Introduce and train teams on new technologies, tools, and operational changes
• Ensure technical leads understand operational impact and maintain production readiness

Vendor Coordination

• Support management of technology and operational service vendors
• Track vendor performance against SLAs and escalate gaps appropriately
• Ensure vendors deliver consistent responsiveness and high-quality support

Continuous Improvement

• Identify and drive improvements that enhance consistency, efficiency, and quality
• Support refinement of workflows, onboarding processes, and reporting mechanisms
• Implement practical, sustainable improvements without unnecessary complexity

Qualifications & Experience

• Experience in document/image processing or transaction-based operations required
• Experience supporting client onboarding, implementations, or workflow-heavy environments
• Strong understanding of system-to-operation data flows
• Experience coordinating across IT teams and external vendors
• Familiarity with Opex and CertainScan is a strong plus
• Proven ability to manage multiple priorities and maintain organizational discipline
• Strong communication skills for internal and client-facing interactions
• Ability to follow project plans, task assignments, and timelines with precision
• Experience with Windows 10/11, file shares, printer mapping, and printer troubleshooting
• Familiarity with IDF rooms, patch panels/cables a plus
• Experience with wired/wireless/mobile scanners preferred
• Ability to create testing and validation plans and track complex issues through resolution

Profile We’re Looking For

• Strong executor with consistent follow-through
• Highly organized, detail-oriented, and operationally disciplined
• Team-oriented, able to influence and hold others accountable
• Practical problem solver focused on outcomes over complexity
• Able to adapt quickly in an already-established environment
• Calm, steady, and reliable in a fast-paced and deadline-driven setting

Why SPS Global

SPS Global partners with clients to deliver scalable, high-performance operations through disciplined execution and continuous improvement. This role ensures our technology ecosystem works seamlessly with daily operations—driving stability, consistency, and client success.

Okta: The World’s Identity Company™

Okta is the leader in Identity management and The World’s Identity Company™. Our mission is to build a more secure world. Okta provides a neutral, powerful, and extensible platform that puts identity at the heart of your stack. Our platforms secure all types of identity, including customers, employees, partners, and AI agents.

Top brands trust Okta. We are relied upon by two thirds of the Fortune 100 and over 40% of the Forbes Global 2000 for their Identity-powered journeys.

The Strategic Workforce Identity Opportunity

Okta Platform Focus: Workforce Identity Solutions. Travel: Some travel is required, including in-person onboarding and travel to our San Francisco, CA HQ OR Chicago office during the first week of employment.

This role is integral to the Strategic segment team, managing large enterprise organizations across various key industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology.

The Technical Account Management (TAM) team is a global group of Okta product experts dedicated to enabling existing customers to succeed. We deepen our understanding of each customer’s unique ecosystem to not only address present challenges but also to anticipate and innovate for the future.

As a Technical Account Manager, you will focus exclusively on Workforce Identity, serving as a trusted technical advisor and advocate for some of our largest customers. You will focus on strategic account alignment and broad deployment strategies to drive lasting success through elevated technical maturity.

Key Workforce Identity Solutions You Will Support:

The Okta Platform secures employees, contractors, and partners across every part of the Identity lifecycle, including governance, access, and privileged controls. Products include:

• Identity & Access Management (IAM): Single Sign-On (SSO), Adaptive MFA, Device Access, API Access Management, Secure Partner Access, Access Gateway, and Universal Directory.
• Identity Governance & Administration (IGA): Lifecycle Management and Identity Governance. (For example, Box enforces zero standing privileges with Okta Identity Governance).
• Privileged Access Management (PAM): Privileged Access.
• Identity Threat Detection & Response (ITDR): Identity Security Posture Management and Identity Threat Protection.

What You'll Be Doing

Strategic Customer Partnership & Influence:

• Build deep, long-lasting relationships with customers as their go-to technical advisor.
• Earn Okta trusted advisor status with customer identity owners and technical leadership, known as the primary point of contact for technical leaders.
• Possess and masterfully apply comprehensive technical expertise to solve complex problems, design sophisticated solutions, and influence customer strategies.
• Collaborate with customers to design identity strategies aligned with their business objectives.
• Leverage tailored technical plans for success with a portfolio of customers of increasing size and complexity.
• Help find ways to build upon and expand customers' adoption of the Okta footprint through additional use cases and increasing security posture.
• Use knowledge of how Okta's product differentiators lead to positive outcomes for customers, securing the Okta footprint against competitive displacement.

Complex Problem Resolution & Advocacy:

• Demonstrate advanced problem-solving skills, capable of dissecting complex, multi-faceted problems and orchestrating effective solutions.
• Proactively identify risks and create mitigation plans, establishing actions, ownership, and driving resolutions.
• Able to handle most customer technical escalations independently, or collaboratively with the Customer Success Manager (CSM).
• Manage competing priorities with little impact on delivery, ensuring follow through on all activity.
• Demonstrate a strong ability to represent and advocate for the customer with cross-functional teams (including engineering and support), while supporting policies and decisions that are in the best interests of the company.
• Facilitate difficult discussions with senior stakeholders.

Thought Leadership & Team Enablement:

• Serve as a thought leader, providing best practices, workshops, and training.
• Generate specific vertical/use case insights and thought leadership, demonstrating an advanced level of Okta platform and identity domain knowledge, with a focus on enhancing customers’ security posture.
• Generate higher value for customers and deeper TAM engagement through repeatable asset and strategy creation for the team.
• Mentor peers and colleagues, upskilling capability with a focus on technical development.
• Contribute to the development of adoption and retention strategies, sharing knowledge of customer patterns, and leading execution.
• Lead project tasks or initiatives aimed at improvement of TAM processes and knowledge.

What You'll Bring to the Role 

• Requires 6+ years of related experience in a professional role, or equivalent experience (e.g., 6+ years with a Master’s degree).
• 3+ years of experience as a Technical Account Manager (TAM) or a comparable role such as Technical Consultant, Product Management, or Solution Architect.
• 3+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
• Education: 
  • BA/BS/MS in Computer Science, Information Technology or related discipline, or equivalent work experience required.
  • Certifications: Okta Certified, CISSP, or equivalent.
• Technical Mastery (Workforce Identity Focus):
  • Extensive proficiency utilizing Okta feature sets and platforms to portray a design, or architecture, that satisfies well-known customer use cases to a customer technical persona including architect.
  • Able to modify existing quickstart or code samples to adapt them to the customer's requirements.
  • Confident in assisting TAM peers on technical challenges, or on behalf of other TAMs customers.
• Solid understanding of one or more of the following key areas:
  • Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect).
  • Experience dealing with legacy applications in a hybrid IT environment with non-standard applications (i.e., those that do not support modern identity federation protocols).
  • SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities.
  • Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc).
  • Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc).
  • Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc).
  • Awareness of augmentation of identity protocols and flows, capable of identifying augmentation that requires additional review.
• Communication and Leadership Skills:
  • Excellent communication skills, capable of translating complex technical topics into actionable insights.
  • Convey complex ideas in a compelling and easily understandable manner.
  • Ability to set expectations and communicate goals and objectives with customers at various levels, up to CxO.
  • Skilled in setting and enforcing appropriate boundaries with both internal and external stakeholders.
  • Ability to track and influence customer behavior and health metrics across a portfolio of accounts

#LI-MM1
#LI-Hybrid
P24882

FIELD SERVICE TECHNICIAN – Level 1, 2 or 3

Purpose of Position:

IEM will provide training on our specific equipment and commissioning process in Ashburn, VA for approximately 4 weeks. You will be responsible for hands-on field service work at customer sites, with a focus on installation of components and subassemblies, and basic commissioning of IEM equipment primarily in data center or industrial applications. This includes, but may not be limited to:

• Attending project meetings as required, including coordination with contractors and clients.
• Installation and modification of electrical or mechanical components and subassemblies which may include: Panelboard interiors, Circuit breakers, Bus bar, Switchgear section doors and subpanels, addition of control components, Power Cabling and control wiring;
• Perform basic testing of modified assemblies (visual, ductor, etc.).
• Perform basic commissioning of switchboards, controls panels, and power products.
• Troubleshooting of electrical circuits and networking equipment.
• Coordinating with Technical Project Manager or manufacturing facilities to find solutions to product or commissioning issues identified by IEM or reported by the customer in the field, and identifying additional field resources needed for installation and replacement parts.
• Performing preventive maintenance, field installations and modifications to existing equipment
• Technical product support

Education and Experience:

• A technical degree or equivalent and 8 yrs+ of experience working in a manufacturing environment, data center or field service role with COMMISSIONING OF LV/MV ELECTRICAL SWITCHGEAR (required for Level 3 candidates).
• Must be a team player and have strong communication skills
• Ability to work independently without direct supervision is a must
• Ability to travel (75%). Must be willing to work evenings and weekends when needed.

• Experience with switchgear and electrical controls system. (required for Level 3)
• Military experience (Plus)
• Ability to read and interpret electrical wiring diagrams (required for level 3)

Compensation

The hourly range for this role is $36.30 -$52.80 per hour, based on location, experience, and qualifications.

Position Summary

Reporting to the Electrical Design Engineering Manager, this position is responsible for leading projects of varying complexity, reviewing and providing oversight of all projects built by the assigned design team, guiding and mentoring design engineers to reach their goals and assist with supporting the local production facility with any technical issues.

Key Responsibilities

• Review and redline drawings completed by other engineers. Suggest solutions or alternate designs where applicable, ensuring packages are complete, consistent with electrical regulatory body standards, and that they meet the project requirements.
• · Proactively suggest novel solutions to problems as they arise.
• · Aid in building training programs and development plans for local engineers.
• · Provide onboarding and training for new engineering and support team members.
• · Provide mentorship and encourage growth and technical/professional advancement in the teams.
• · Provide insight, product solutions and reference projects to enable the success of the electrical design engineering team.
• · Provide training exercises for the electrical design engineering team.
• · Attend kick-off meetings for new complex orders.
• · Check in with engineers regularly to identify issues that could lead to missed due dates or design issues. Find solutions to keep jobs on track and be a resource when the design engineer has questions.
• · Work with the test department and production staff to help coordinate testing of complex products.

Qualifications

• Bachelor’s degree in Electrical Engineering, Electrical and Computer Engineering Technology diploma (Power Option preferred) or equivalent professional experience preferred.
•  Minimum of 3 years of design experience in power products.
• Excellent working knowledge of MS Office Suite (Word, Excel, PowerPoint, Project, etc.).
•  Working knowledge of AutoCAD drafting software.

Compensation 

The salary range for this role is $115,200-$174,720 per year, based on location, experience, and qualifications.

About the Role

Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection. We’re building a team of passionate leaders committed to transforming behavioral healthcare and improving outcomes for communities everywhere.

In this position, you will foster strong relationships with EAP providers, unions, corporate employers, and workplace wellness programs to connect employees and their families to Charlie Health’s services. This role focuses on building meaningful relationships, strengthening referral pathways, and ensuring that employees and their families can easily access Charlie Health’s Intensive Outpatient Programming.

You will serve as a trusted partner and educator to workforce stakeholders, identifying needs, reducing barriers to care, and ensuring seamless collaboration across partnerships. You will be responsible for educating key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations.

This position requires purpose-driven individuals who can effectively communicate the value of our services within the corporate ecosystem. While this work can be complex, every interaction you have will contribute to the well-being of employees and their families nationwide.

In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Develop and operationalize a go-to-market strategy specifically focused on Labor, Union, and Employer corporate partners
• Create, build, and manage relationships with key Labor, Union, EAP stakeholders, HR leaders, and benefits managers across priority markets
• Conduct cold outreach, host educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health’s mental health resources
• Conduct in-person field outreach (3–4 days/week), leading meetings with employer-based stakeholders and community partners.
• Identify challenges in mental health access within corporate environments and collaborate with EAP providers to overcome barriers.
• Design tailored outreach strategies to engage and support HR teams, wellness coordinators, and employee resource groups
• Deepen Charlie Health’s penetration across existing Labor, Union, and Employer partnerships and collaborate on long-term initiatives
• Attend and lead educational events, presentations, and outreach efforts for HR teams, corporate partners, and EAP providers to maintain engagement
• Synthesize and share feedback from Labor, Union, and EAP partners and stakeholders to inform the company's marketing and product strategies
• Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the Employer channel

Requirements

• Must reside in Pennsylvania, Maryland, Delaware, Southern New Jersey, West Virginia
• You have 5-8+ years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to unions, employers, and Employee Assistance Programs (EAPs)
• Must thrive in a fast-paced, startup environment; highly self-initiated with a strong desire to win
• Ability to build relationships, educate, and collaborate with Labor, Union, and Employer leaders and corporate partners
• Ability to travel regionally; must have reliable transportation and a valid driver’s license
• Ability to energize, advise & persuade senior corporate personnel 
• Exceptional ability to energize, advise, and influence senior corporate and organizational leaders
• Strong interpersonal, relationship-building, and listening skills with a natural consultative approach
• Strong project management skills with demonstrated ability to manage multiple priorities in a fast-moving environment
• Experience with Microsoft Office, Salesforce, and Zoom preferred

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $70,000 and $93,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $92,000 and $120,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in the Pittsburgh, PA
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in the Schuykill/Columbia County, PA
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Schuykill/Columbia County, PA
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Pittsburgh, PA
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

About the Role

Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection. We’re building a team of passionate leaders committed to transforming behavioral healthcare and improving outcomes for communities everywhere.

In this position, you will foster strong relationships with EAP providers, unions, corporate employers, and workplace wellness programs to connect employees and their families to Charlie Health’s services. This role focuses on building meaningful relationships, strengthening referral pathways, and ensuring that employees and their families can easily access Charlie Health’s Intensive Outpatient Programming.

You will serve as a trusted partner and educator to workforce stakeholders, identifying needs, reducing barriers to care, and ensuring seamless collaboration across partnerships. You will be responsible for educating key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations.

This position requires purpose-driven individuals who can effectively communicate the value of our services within the corporate ecosystem. While this work can be complex, every interaction you have will contribute to the well-being of employees and their families nationwide.

In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Develop and operationalize a go-to-market strategy specifically focused on Labor, Union, and Employer corporate partners
• Create, build, and manage relationships with key Labor, Union, EAP stakeholders, HR leaders, and benefits managers across priority markets
• Conduct cold outreach, host educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health’s mental health resources
• Conduct in-person field outreach (3–4 days/week), leading meetings with employer-based stakeholders and community partners.
• Identify challenges in mental health access within corporate environments and collaborate with EAP providers to overcome barriers.
• Design tailored outreach strategies to engage and support HR teams, wellness coordinators, and employee resource groups
• Deepen Charlie Health’s penetration across existing Labor, Union, and Employer partnerships and collaborate on long-term initiatives
• Attend and lead educational events, presentations, and outreach efforts for HR teams, corporate partners, and EAP providers to maintain engagement
• Synthesize and share feedback from Labor, Union, and EAP partners and stakeholders to inform the company's marketing and product strategies
• Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the Employer channel

Requirements

• Must reside in Pennsylvania, Maryland, Delaware, Southern New Jersey, West Virginia
• You have 5-8+ years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to unions, employers, and Employee Assistance Programs (EAPs)
• Must thrive in a fast-paced, startup environment; highly self-initiated with a strong desire to win
• Ability to build relationships, educate, and collaborate with Labor, Union, and Employer leaders and corporate partners
• Ability to travel regionally; must have reliable transportation and a valid driver’s license
• Ability to energize, advise & persuade senior corporate personnel 
• Exceptional ability to energize, advise, and influence senior corporate and organizational leaders
• Strong interpersonal, relationship-building, and listening skills with a natural consultative approach
• Strong project management skills with demonstrated ability to manage multiple priorities in a fast-moving environment
• Experience with Microsoft Office, Salesforce, and Zoom preferred

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $70,000 and $93,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $92,000 and $120,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote

If you’re looking for a company that strives to create a work environment that encourages and compliments you, you’re curious, a critical thinker able to think outside the box, like challenges and are passionate about what you do, we definitely want to speak with you! 

Your responsibilities as a Qualitative Project Director include: 

• Development of a solid understanding of good research practices and demonstrated ability to serve as a Co-Project Manager and back-up on multiple projects simultaneously. 
• Qualitative Project Directors will begin their tenure with Adelphi Research in qualitative research but will also be exposed to quantitative research. It is expected that a Qualitative Project Director will become proficient in their primary area and gain a basic level of knowledge in the quantitative area 

Qualitative Research Skills 

• Participate in in-house moderator training, writing first drafts of screeners and discussion guides making edits to guides based on project lead and client feedback 
• Conduct telephone/in-person in-depth interviews with supervision 
• Set up fieldwork, monitor recruiting and quality of recruiting 
• Prepare report appendices  
• Prepare preliminary analysis of results from in-depth and focus group research 
• Draft sections of, or entirety of report with direction and at the discretion of the project lead  
• Review audio, videotapes of interviews and notes for verbatims and analysis 

Secondary Research Skills 

• Conduct review of secondary sources (Internet, publications, associations) for published information on therapy areas and identification of key opinion leaders (KOLs) 
• Provide appropriate/relevant information to assist with disease background knowledge for proposals and project work 

Project Management 

• Acquire and develop skills necessary to perform as a primary (1st) project director on straightforward projects 
• Prepare for and conduct internal kick-off meetings 

Client Interaction 

• Interface with clients under guidance of senior project staff, and demonstrate an ability to understand clients’ business needs 
• With senior staff, participate in client visits to secure new and repeat business 

What you need to do the job: 

• Bachelor’s Degree plus a minimum of 1 year of experience in market research, knowledge of pharma/biotech industries a plus 
• Creative, innovative and analytical thinker with outstanding communications and organization skills 
• Highly skilled in Power Point, Word, Excel, and other relevant software. 

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• SALARY RANGE - $60,000 - $70,000

We are looking for new talent to join Adelphi Research. We conduct market research, both qualitative and quantitative, and are exclusive to the pharmaceutical space. Through our work, we help provide insights that bring several new drugs to market to fundamentally impact the lives of patients living with a myriad of conditions, including oncology, neuroscience, immunology, diabetes and others. We have worked on some of the latest and most novel drugs that have improved patient quality of life, and more importantly extended it. It is rewarding work and we hope you will consider joining our team! 

If you’re looking for a company that strives to create a work environment that encourages and compliments you, you’re curious, a critical thinker able to think outside the box, like challenges and are passionate about what you do, we definitely want to speak with you! 

Our office is located in Doylestown; PA and we are flexible to hybrid or a permanently remote arrangement. We value passionate and dedicated researchers who are committed to a team oriented environment with career support and advancement opportunity. 

Your responsibilities include: 

• Development of a solid understanding of good research practices and demonstrated ability to serve as a Co-Project Manager and back-up on multiple projects simultaneously. 

• Quantitative Project Directors will begin their tenure with Adelphi Research in Quantitative research but will also be exposed to qualitative research. It is expected that a Quantitative Project Director will become proficient in their primary area and gain a basic level of knowledge in the qualitative area 

• In person client travel is required  

Quantitative Research Skills 

• Participate in market research software training 

• Run analysis using market research software  

• Write first drafts of screeners and questionnaires, make edits to questionnaires, based on project lead and client feedback 

• Participate in an in-person pretest sessions, moderate in-person/telephone pretest sessions 

• Understand how to check soft launch data and how to monitor fieldwork through reportal 

• Check online surveys thoroughly to ensure they are programmed accurately  

• Understand how to check a data set to ensure logic is being followed 

• Provide direction for report template creation* 

• Provide direction for data file cleaning, run basic tables for output from analyses 

• Draft sections of, or entirety of report with direction and at the discretion of the project lead 

• Check data in reports for statistical significance, check codes on open-ended questions 

• Post data, if required, understand how to QC posted data 

• Present to ‘friendly audience’ on relatively simple/focused studies 

Secondary Research Skills 

• Conduct review of secondary sources (Internet, publications, associations) for published information on therapy areas and identification of key opinion leaders (KOLs) 

• Provide appropriate/relevant information to assist with disease background knowledge for proposals and project work 

Project Management 

• Acquire and develop skills necessary to perform as a primary (1st) project director on straightforward projects 

• Prepare for and conduct internal kick-off meetings 

Client Interaction 

• Interface with clients under guidance of senior project staff, and demonstrate an ability to understand clients’ business needs 

• With senior staff, participate in client visits to secure new and repeat business 

What you need to do the job: 

• Bachelor’s Degree plus a minimum of 1 year of experience in market research, knowledge of pharma/biotech industries a plus 

• Creative, innovative and analytical thinker with outstanding communications and organization skills 

• Highly skilled in Power Point, Word, Excel, and other relevant software. 

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• Salary range - $60,000 - $70,000

We are looking for new talent to join Adelphi Research. We conduct market research, both qualitative and quantitative, and are exclusive to the pharmaceutical space. Through our work, we help provide insights that bring several new drugs to market to fundamentally impact the lives of patients living with a myriad of conditions, including oncology, neuroscience, immunology, diabetes and others. We have worked on some of the latest and most novel drugs that have improved patient quality of life, and more importantly extended it. It is rewarding work and we hope you will consider joining our team! 

If you’re looking for a company that strives to create a work environment that encourages and compliments you, you’re curious, a critical thinker able to think outside the box, like challenges and are passionate about what you do, we definitely want to speak with you! 

Our office is located in New York; NY and we are flexible to hybrid or a permanently remote arrangement. We value passionate and dedicated researchers who are committed to a team oriented environment with career support and advancement opportunity. 

Your responsibilities include: 

• Development of a solid understanding of good research practices and demonstrated ability to serve as a Co-Project Manager and back-up on multiple projects simultaneously. 

• Quantitative Project Directors will begin their tenure with Adelphi Research in Quantitative research but will also be exposed to qualitative research. It is expected that a Quantitative Project Director will become proficient in their primary area and gain a basic level of knowledge in the qualitative area 

• In person client travel is required  

Quantitative Research Skills 

• Participate in market research software training 

• Run analysis using market research software  

• Write first drafts of screeners and questionnaires, make edits to questionnaires, based on project lead and client feedback 

• Participate in an in-person pretest sessions, moderate in-person/telephone pretest sessions 

• Understand how to check soft launch data and how to monitor fieldwork through reportal 

• Check online surveys thoroughly to ensure they are programmed accurately  

• Understand how to check a data set to ensure logic is being followed 

• Provide direction for report template creation* 

• Provide direction for data file cleaning, run basic tables for output from analyses 

• Draft sections of, or entirety of report with direction and at the discretion of the project lead 

• Check data in reports for statistical significance, check codes on open-ended questions 

• Post data, if required, understand how to QC posted data 

• Present to ‘friendly audience’ on relatively simple/focused studies 

Secondary Research Skills 

• Conduct review of secondary sources (Internet, publications, associations) for published information on therapy areas and identification of key opinion leaders (KOLs) 

• Provide appropriate/relevant information to assist with disease background knowledge for proposals and project work 

Project Management 

• Acquire and develop skills necessary to perform as a primary (1st) project director on straightforward projects 

• Prepare for and conduct internal kick-off meetings 

Client Interaction 

• Interface with clients under guidance of senior project staff, and demonstrate an ability to understand clients’ business needs 

• With senior staff, participate in client visits to secure new and repeat business 

What you need to do the job: 

• Bachelor’s Degree plus a minimum of 1 year of experience in market research, knowledge of pharma/biotech industries a plus 

• Creative, innovative and analytical thinker with outstanding communications and organization skills 

• Highly skilled in Power Point, Word, Excel, and other relevant software. 

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• Salary range - $60,000 - $70,000

If you’re looking for a company that strives to create a work environment that encourages and compliments you, you’re curious, a critical thinker able to think outside the box, like challenges and are passionate about what you do, we definitely want to speak with you! 

Your responsibilities as a Qualitative Project Director include: 

• Development of a solid understanding of good research practices and demonstrated ability to serve as a Co-Project Manager and back-up on multiple projects simultaneously. 
• Qualitative Project Directors will begin their tenure with Adelphi Research in qualitative research but will also be exposed to quantitative research. It is expected that a Qualitative Project Director will become proficient in their primary area and gain a basic level of knowledge in the quantitative area 

Qualitative Research Skills 

• Participate in in-house moderator training, writing first drafts of screeners and discussion guides making edits to guides based on project lead and client feedback 
• Conduct telephone/in-person in-depth interviews with supervision 
• Set up fieldwork, monitor recruiting and quality of recruiting 
• Prepare report appendices  
• Prepare preliminary analysis of results from in-depth and focus group research 
• Draft sections of, or entirety of report with direction and at the discretion of the project lead  
• Review audio, videotapes of interviews and notes for verbatims and analysis 

Secondary Research Skills 

• Conduct review of secondary sources (Internet, publications, associations) for published information on therapy areas and identification of key opinion leaders (KOLs) 
• Provide appropriate/relevant information to assist with disease background knowledge for proposals and project work 

Project Management 

• Acquire and develop skills necessary to perform as a primary (1st) project director on straightforward projects 
• Prepare for and conduct internal kick-off meetings 

Client Interaction 

• Interface with clients under guidance of senior project staff, and demonstrate an ability to understand clients’ business needs 
• With senior staff, participate in client visits to secure new and repeat business 

What you need to do the job: 

• Bachelor’s Degree plus a minimum of 1 year of experience in market research, knowledge of pharma/biotech industries a plus 
• Creative, innovative and analytical thinker with outstanding communications and organization skills 
• Highly skilled in Power Point, Word, Excel, and other relevant software. 

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• SALARY RANGE - $60,000 - $70,000

We are looking for new talent to join Adelphi Research. We conduct market research, both qualitative and quantitative, and are exclusive to the pharmaceutical space. Through our work, we help provide insights that bring several new drugs to market to fundamentally impact the lives of patients living with a myriad of conditions, including oncology, neuroscience, immunology, diabetes and others. We have worked on some of the latest and most novel drugs that have improved patient quality of life, and more importantly extended it. It is rewarding work and we hope you will consider joining our team! 

If you’re looking for a company that strives to create a work environment that encourages and compliments you, you’re curious, a critical thinker able to think outside the box, like challenges and are passionate about what you do, we definitely want to speak with you! 

Our office is located in New York; NY and we are flexible to hybrid or a permanently remote arrangement. We value passionate and dedicated researchers who are committed to a team oriented environment with career support and advancement opportunity. 

Your responsibilities include: 

• Development of a solid understanding of good research practices and demonstrated ability to serve as a Co-Project Manager and back-up on multiple projects simultaneously. 

• Quantitative Project Directors will begin their tenure with Adelphi Research in Quantitative research but will also be exposed to qualitative research. It is expected that a Quantitative Project Director will become proficient in their primary area and gain a basic level of knowledge in the qualitative area 

• In person client travel is required  

Quantitative Research Skills 

• Participate in market research software training 

• Run analysis using market research software  

• Write first drafts of screeners and questionnaires, make edits to questionnaires, based on project lead and client feedback 

• Participate in an in-person pretest sessions, moderate in-person/telephone pretest sessions 

• Understand how to check soft launch data and how to monitor fieldwork through reportal 

• Check online surveys thoroughly to ensure they are programmed accurately  

• Understand how to check a data set to ensure logic is being followed 

• Provide direction for report template creation* 

• Provide direction for data file cleaning, run basic tables for output from analyses 

• Draft sections of, or entirety of report with direction and at the discretion of the project lead 

• Check data in reports for statistical significance, check codes on open-ended questions 

• Post data, if required, understand how to QC posted data 

• Present to ‘friendly audience’ on relatively simple/focused studies 

Secondary Research Skills 

• Conduct review of secondary sources (Internet, publications, associations) for published information on therapy areas and identification of key opinion leaders (KOLs) 

• Provide appropriate/relevant information to assist with disease background knowledge for proposals and project work 

Project Management 

• Acquire and develop skills necessary to perform as a primary (1st) project director on straightforward projects 

• Prepare for and conduct internal kick-off meetings 

Client Interaction 

• Interface with clients under guidance of senior project staff, and demonstrate an ability to understand clients’ business needs 

• With senior staff, participate in client visits to secure new and repeat business 

What you need to do the job: 

• Bachelor’s Degree plus a minimum of 1 year of experience in market research, knowledge of pharma/biotech industries a plus 

• Creative, innovative and analytical thinker with outstanding communications and organization skills 

• Highly skilled in Power Point, Word, Excel, and other relevant software. 

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• Salary range - $60,000 - $70,000

We are looking for new talent to join Adelphi Research. We conduct market research, both qualitative and quantitative, and are exclusive to the pharmaceutical space. Through our work, we help provide insights that bring several new drugs to market to fundamentally impact the lives of patients living with a myriad of conditions, including oncology, neuroscience, immunology, diabetes and others. We have worked on some of the latest and most novel drugs that have improved patient quality of life, and more importantly extended it. It is rewarding work and we hope you will consider joining our team! 

If you’re looking for a company that strives to create a work environment that encourages and compliments you, you’re curious, a critical thinker able to think outside the box, like challenges and are passionate about what you do, we definitely want to speak with you! 

Our office is located in Doylestown; PA and we are flexible to hybrid or a permanently remote arrangement. We value passionate and dedicated researchers who are committed to a team oriented environment with career support and advancement opportunity. 

Your responsibilities include: 

• Development of a solid understanding of good research practices and demonstrated ability to serve as a Co-Project Manager and back-up on multiple projects simultaneously. 

• Quantitative Project Directors will begin their tenure with Adelphi Research in Quantitative research but will also be exposed to qualitative research. It is expected that a Quantitative Project Director will become proficient in their primary area and gain a basic level of knowledge in the qualitative area 

• In person client travel is required  

Quantitative Research Skills 

• Participate in market research software training 

• Run analysis using market research software  

• Write first drafts of screeners and questionnaires, make edits to questionnaires, based on project lead and client feedback 

• Participate in an in-person pretest sessions, moderate in-person/telephone pretest sessions 

• Understand how to check soft launch data and how to monitor fieldwork through reportal 

• Check online surveys thoroughly to ensure they are programmed accurately  

• Understand how to check a data set to ensure logic is being followed 

• Provide direction for report template creation* 

• Provide direction for data file cleaning, run basic tables for output from analyses 

• Draft sections of, or entirety of report with direction and at the discretion of the project lead 

• Check data in reports for statistical significance, check codes on open-ended questions 

• Post data, if required, understand how to QC posted data 

• Present to ‘friendly audience’ on relatively simple/focused studies 

Secondary Research Skills 

• Conduct review of secondary sources (Internet, publications, associations) for published information on therapy areas and identification of key opinion leaders (KOLs) 

• Provide appropriate/relevant information to assist with disease background knowledge for proposals and project work 

Project Management 

• Acquire and develop skills necessary to perform as a primary (1st) project director on straightforward projects 

• Prepare for and conduct internal kick-off meetings 

Client Interaction 

• Interface with clients under guidance of senior project staff, and demonstrate an ability to understand clients’ business needs 

• With senior staff, participate in client visits to secure new and repeat business 

What you need to do the job: 

• Bachelor’s Degree plus a minimum of 1 year of experience in market research, knowledge of pharma/biotech industries a plus 

• Creative, innovative and analytical thinker with outstanding communications and organization skills 

• Highly skilled in Power Point, Word, Excel, and other relevant software. 

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• Salary range - $60,000 - $70,000

The Project Delivery Manager is responsible, both directly and indirectly, for the company’s day-to-day implementation of ongoing client projects and oversees client relationship and support post launch.

Responsibilities

• Serves as the main point of contact between all internal value-add functions across departments
• Onboards low to medium complexity delivery projects
• Leads regular project discussions with client and study teams to review project plans, risks, actions, issues, and decisions to drive projects to completion
• Collaborates with lead and manager to determine success strategies for onboarding and supporting studies
• Demonstrates a general understanding of Suvoda products
• Able to manage multiple priorities simultaneously
• Proactively identifies client needs and develop, articulate, and drive towards appropriate solutions
• Demonstrates flawless execution of best practices during and post implementation
• Fosters client relationships post launch of new client projects
• Ensures study documentation is complete, current, and stored appropriately
• Effectively applies Suvoda's best practices and deliver according to internal and external success criteria
• Possess the ability to troubleshoot, diagnose, and correct pre and postproduction issues.
• Participates in the development of new features and functionality that may be requested by clients
• Coordinates internal and external/vendor resources
• Provides recurring project status reporting and ensure proper escalation
• Performs other duties, assignments, and/or special projects as time or circumstances necessitate
• Travels for client meetings and trainings as needed

Qualifications

• Bachelor’s Degree or equivalent work experience preferred
• Relevant project management experience and/or training
• Project management experience and strong organizational and time management skills in a dynamic and fast-paced environment
• Demonstrated analytical, creative problem solving and communication skills
• Proficiency in Microsoft Office suite and experience with a Project Management Information System (PMIS)

#LI-AC1

We are seeking an entry-level, analytically-oriented Associate Project Manager to join our team! Our ideal candidate is someone who thrives in a fast-paced and dynamic environment, and takes initiative to seek out information, knowledge, and development, proactively. He or she is a resourceful problem solver who is savvy with technology and finds effective and efficient solutions to complex client problems. The Associate Project Manager is a true self-starter who deals well with uncertainty and ambiguity. Lastly, he or she is a proven team player who puts the success of the team first. 

Responsibilities include (but are not limited to):

• Work as part of a cross-functional project team responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management in clinical trials
• Support the Services Delivery project team in:
  • Liaising with the client to discuss requirements, handle issues, provide status updates, and answer questions
  • Designing the IRT solution to meet the study requirements based on the clinical protocol, Suvoda proposal and discussions with the client
  • Accurately and completely documenting all requirements and participating in internal and external specification review meetings
  • Assisting with client review meetings of IRT specifications and supporting documents, making any required updates
  • Managing project schedules and scope, tracking all internal and client tasks required to meet project milestones
  • Managing the cross-functional project team’s schedule and task assignments
  • Assisting with creating the UAT plan, developing test scripts, coordinating data setup, and providing client support for client UAT
  • Providing protocol-specific support to the client and support team after go-live
• Ensure client satisfaction throughout the project build and maintenance phase, working with Suvoda management, the Suvoda product team, and business development as needed
• Provide system training to end-users using in-person meetings, web meetings, and user manuals
• Provide telephone and email support to system users globally
• Travel to client sites to attend meetings and conduct user training sessions
• Perform other related duties as required

Requirements:

• Bachelor's degree (in life sciences or computer science preferred)
• Interpersonal and communication skills
• Time management and organizational skills
• Analytical thinking ability
• Creative problem-solving ability
• Attention to detail

Special Note: Applicants must be currently authorized to work in the United States on a full-time basis. 

#LI-AC1

We’re looking for a Key Holder to help lead the way at our King of Prussia store! This role is perfect for someone who thrives in a team environment, loves engaging with guests, and is passionate about sharing Little Words Project’s mission. As a Key Holder, you’ll play a huge role in bringing our brand story to life—helping guests find the perfect bracelet, guiding them through our bead-your-own experience, and supporting the team to create a welcoming, inspiring space.

What you’ll do: 

• Work alongside the Store Manager & Assistant Store Manager to inspire and motivate the team. You’ll help set the tone for amazing guest interactions!
• Open and close independently, ensuring everything runs smoothly.
• Host and manage in-store beading appointments, events, and parties, making every visit special.
• Help find partners to do events with, and assist with planning in-store events
• Monitor inventory levels, assist with backstock, and help with visual merchandising to keep our store looking and feeling its best.
• Help train and develop Sales Associates, sharing best practices to enhance guest connections.
• Introduce new products, personalize recommendations, and create moments that leave a lasting impression.
• Answer guest questions, assist with transactions, and handle any in-store issues with positivity and care.
• Assist at the bead bar, tie bracelets, and fulfill custom orders.
• From inventory intake to clienteling and KPIs, you’ll play an important role in keeping things running smoothly.

What You Bring to the Team:

• 2+ years of retail or customer service experience.
• Strong communication and interpersonal skills—you love connecting with guests and teammates!
• Passion for beading, styling, and even capturing fun content in-store.
• You stay cool under pressure and find solutions with a positive attitude.
• Ready to jump in, support the team, and help wherever needed.
• Able to work weekends and holidays.
• You believe in Little Words Project’s mission and are excited to spread kindness every day!

The pay range for this position is $17-$18/hour.

All in-store roles are eligible for monthly commission and quarterly KPI/Sales bonus.

RES is seeking a Sr. Client Solutions Manager that will market integrated delivery projects directly to prospects and clients in mitigation, water quality, and resilience. The position is vital to the region’s sales and business development function and promotes RES solutions throughout the tri-state area with a focus on the Philadelphia Metro Area and southern New Jersey. You’ll serve as the face of RES to clients, agencies, and industry partners, helping identify and close opportunities for ecological restoration, water quality, and resilience solutions. This role blends relationship-building, strategic planning, and technical insight to position RES as a trusted advisor and industry leader.

Why You’ll Love This Job

• You’ll be on the front lines of delivering real environmental results—through deals that matter.
• You’ll collaborate with dynamic internal teams—from design and regulatory to finance and construction—to bring projects to life.
• You’ll grow your professional network while engaging public agencies, private developers, consultants, and non-profits.
• You’ll represent RES at conferences and industry forums, becoming a key voice in restoration innovation

A Day in the Life

You’ll work closely with land, regulatory, design, and project teams to pursue and win business opportunities in your assigned market. This includes identifying qualified leads, managing external relationships, and leading proposal development and deal structuring. You’ll track permitting timelines, understand deal components, manage cross-functional resources, and represent RES during key client meetings and industry events.

From guiding internal teams on project pursuit strategy to presenting financial summaries to clients, you’ll be the connector between RES capabilities and market opportunities—bringing deals from idea to execution.

Expect to travel regionally to visit project sites, meet with regulators and clients, and represent RES at conferences and partner events.

We would love to talk to you if you have many of the following:

• BS/BA in Environmental Science, Business, Engineering, or related field
• 3+ years of experience in a related industry, dealing with complex solutions with multi-year sales cycle and multiple stakeholders
• Experience assessing and managing project timelines, identifying risks, and aligning teams to meet deliverables
• Experience interpreting financial models and communicating financial health of deals
• Experience with contracts and key provisions; legal awareness in deal structuring

You will thrive in this position if you:

• Love building lasting relationships and solving complex client challenges
• Are comfortable presenting to both technical and non-technical audiences
• Communicate clearly in writing and in person—and know when to bring in the right internal experts
• Can read the room, adapt your approach, and keep pushing forward with resilience and urgency

What Will Make You Stand Out

• Experience with relevant environmental regulations and permits/approvals (e.g. MS4, CWA 404/402/401, NWP/IP, NPDES, ESA)
• PMP or advanced training in project or deal management
• Knowledge of stream/wetland design and construction methods
• Relationships with local, state, and federal regulators in your region
• Experience in the review and preparation of regulatory documents and deliverables and responding to agency comments
• Experience with science, design and/or construction of wetlands

The Senior Manager, Global Compensation Programs leads the design, implementation, and governance of Shift4’s global compensation programs to ensure alignment with the company’s pay philosophy, business strategy, and global growth objectives. This role partners closely with HR, Finance, and business leaders to develop competitive, equitable, and scalable pay structures and incentive programs that attract, retain, and motivate top talent. The Senior Compensation Program Manager drives compensation planning cycles, leads benchmarking and market analysis, and manages strategic compensation initiatives, ensuring consistency, compliance, and best-in-class practices across all regions.

Key Responsibilities:

• Lead the design, management, and continuous improvement of global compensation programs, including base pay structures, incentive plans, and equity frameworks.
• Oversee the annual compensation planning process (merit, bonus, and equity cycles) in partnership with HR Operations and Finance, ensuring accuracy, consistency, and adherence to budget.
• Develop and maintain global salary structures and pay bands across functions, geographies, and job levels to ensure internal equity and external competitiveness.
• Conduct and oversee market analysis using global compensation surveys (e.g., Radford, Mercer, Aon) to ensure alignment with targeted market positioning.
• Manage compensation governance, policies, and compliance, including global pay transparency, pay equity reviews, and local labor regulations.
• Partner with HR Business Partners and Talent Acquisition to provide strategic guidance on offers, promotions, and retention initiatives.
• Lead compensation-related projects such as job architecture alignment, system implementations (Workday Advanced Compensation), and acquisition integrations.
• Develop and deliver compensation education, communications, and tools for leaders to enable informed pay decisions.
• Partner with the Total Rewards and Finance teams to forecast compensation spend and assess cost implications of compensation programs.
• Monitor compensation trends and best practices, providing strategic recommendations to senior HR and business leaders.

Minimum Requirements:

• 7+ years of progressive experience in compensation or total rewards; experience managing global programs required.
• Deep understanding of compensation strategy, market pricing, job evaluation, and incentive design.
• Advanced analytical skills and proficiency with Excel; experience with compensation tools such as Radford, Mercer, or Workday Advanced Compensation preferred.
• Strong project management and organizational skills with the ability to manage multiple programs simultaneously.
• Demonstrated ability to influence and partner effectively with HR, Finance, and business leaders across geographies.
• Knowledge of global regulatory requirements and trends, including pay transparency, FLSA, and EU pay directives.
• Excellent communication and storytelling skills with the ability to translate data into actionable insights.
• Experience in a high-growth, fast-paced, or global technology environment strongly preferred.

Position Summary

The Senior Manager, Global Benefits leads the strategy, design, and governance of Shift4’s global benefits programs across all regions to ensure alignment with the company’s Total Rewards philosophy, regulatory requirements, and global growth objectives.

This role partners closely with HR, Finance, Legal, and external brokers to develop competitive, compliant, and scalable benefits programs that support employee well-being, manage risk, and optimize cost. The Senior Global Benefits Manager oversees global health, welfare, retirement, and risk programs, ensuring operational excellence and consistency across 30+ countries.

Key Responsibilities

• Lead the design, implementation, and continuous improvement of global benefits programs, including health, welfare, retirement, and insured risk benefits across all regions.
• Oversee annual benefits renewals, vendor negotiations, and broker partnerships to ensure competitive positioning and cost discipline.
• Manage global benefits governance, including compliance with local labor laws, statutory requirements, and multinational pooling arrangements.
• Partner with Finance to forecast and manage global benefits costs, including trend analysis, stop-loss strategy, and renewal modeling.
• Lead benefits integration efforts for acquisitions, ensuring seamless transition and alignment to Shift4’s benefits framework.
• Develop and maintain global benefits policies and documentation, ensuring clarity and consistency across geographies.
• Partner with HR Business Partners to advise on local benefits practices, employee inquiries, and country-specific requirements.
• Monitor regulatory developments and market trends (e.g., EU directives, pension reforms, healthcare cost trends) and provide strategic recommendations.
• Oversee benefits administration processes and ensure accuracy, vendor performance, and service quality.
• Support employee communication and education efforts related to benefits programs.
• Drive global benefits harmonization initiatives where appropriate while balancing local regulatory and market realities.

Minimum Requirements

• 7+ years of progressive experience in global benefits or total rewards, with direct experience managing multi-country programs.
• Strong understanding of global health, welfare, retirement, and risk benefit structures.
• Experience working with multinational brokers (e.g., Mercer, WTW, Aon) and global pooling arrangements.
• Knowledge of international regulatory frameworks and statutory benefit requirements.
• Strong financial acumen with experience in benefits cost forecasting and trend analysis.
• Demonstrated ability to manage vendors and negotiate contracts effectively.
• Strong project management skills, particularly in global rollouts or M&A integration.
• Excellent communication skills with the ability to translate complex benefits information into clear guidance.
• Experience in a high-growth, global technology or payments environment preferred.

Benefit Summary:

Medical Insurance, Dental Insurance, Vision Insurance, 401K Plan with 4 % company match, Life Insurance, Disability Insurance, Paid Time Off, Paid Holidays

Core Values:

Work Safely: Safety is our Culture

Deliver Return: Earning a fair profit increases our long-term value

Value People: Take Care of Employees and They Will Take Care of Clients

Act with Integrity: Honesty Builds Trust

Provide Solutions: Better Solutions Yield Greater Satisfaction

S&B USA Construction and all its affiliate companies are committed to providing equal employment opportunities in all aspects of employment to qualified individuals without regard to the following criteria: race, color, religion, sex (including pregnancy, sexual orientation, gender identity) national origin, age, disability, genetic information, protected veteran status, as well as any other prohibited criteria under any local, state or federal law applicable to S&B USA Construction. As part of the firm’s equal employment opportunity statement, S&B USA Construction will also take affirmative action to ensure that minorities, women, veterans, and qualified people with disabilities are considered for employment and promotional opportunities.

If a reasonable accommodation is needed for the interview process, please contact Human Resources at recruiting@shikunusa.com or Phone: 412-471-4200 ext. 1032

Agency Policy:  Please refer to our Agency Policy and disclaimer statement regarding resume submissions.  https://www.shikunusa.com/notice-to-staffing-agencies

#LI-LK1

Service Delivery Manager - Document Image Processing

📍 Pittsburgh, Pennsylvania, United States
On-site

We have an excellent opportunity for an experienced Service Delivery Manager to come grow with our team in Pittsburgh, PA!

We offer a competitive benefits package including offerings of paid time off, paid holidays, medical, dental, vision, legal and life insurance, transit program, referral bonuses, pet insurance, EAP, tuition discounts and a 401K with company match. 

SPS is seeking for a Service Delivery Manager (Document Image Processing) that provides leadership and functions as a working Supervisor by guiding and directing site activities. This position is to sit on-site with our client and oversee multiple sites or projects. The position is responsible for daily lockbox processing activities, service delivery, employee management, overall customer satisfaction, and strict adherence to all policies.  The Service Delivery Manager will play a crucial role in ensuring the smooth and efficient operation of lockbox processing, driving continuous improvement, and maintaining strong client and vendor relationships.

What You'll Do:

In this important operational management role, you will be responsible for managing production, staff, group compliance, and overseeing daily team tasks.

  Daily Operations Management:

•  Lead and manage daily lockbox processing activities

•  Responsible for achieving contractual business results

•  Managing critical and time sensitive Workflows to SLAs

•  Tracking programs to monitor departmental goals and provide trend analysis to management

•  Ensure adherence to company quality standards and continuous improvement initiatives

•  Hold weekly team meetings/Huddles

•  Enable Change - Takes action to drive change and innovation that will transform our business

•  Takes personal ownership to deliver results. Empowers and trusts others in decision making

•  Succession planning is critical to success

  Team Leadership:

•  Responsible for evaluating and improving employee performance to foster a high-performing team

•  Manage individual and departmental goals

•  Provides coaching and development to supervisors and their team members

•  Hold the group accountable to operations goals

  Continuous Improvement:

•  Ensures that required system performance, turnaround time, and service levels are achieved

•  Act as an escalation point for the Client Service team

  Client Service:

•  Ensures that required system performance, turnaround time, and service levels are achieved

•  Act as an escalation point for the Client Service team

•  Standard Operating Procedures: Maintain/update comprehensive process documentation to support operational transparency and consistency

  Testing and Analysis:

•  Conduct regression testing to ensure system stability post-changes, when called upon

•  The Service Delivery Manager will play a crucial role in ensuring the smooth and efficient operation of lockbox processing, driving continuous improvement, and maintaining strong client and vendor relationships.

What We Are Looking For: 

  Required:

•  3-5 years people management experience (equivalent to a supervisor level managing a range of 10-20 staff or manager for a smaller group)

•  3- 5 years project management experience

•  Must have strong background in managing critical and time sensitive Workflows to SLAs.  

          •  Must have lockbox or image document processing experience

•  A positive and professional attitude with a willingness to go above and beyond for our customers.

•  Ability to handle physical duties (carrying and/or moving 40lbs) associated with the job - lifting, bending, etc.

•  To be able to work both independently and being able to perform with minimal direction. 

•  Previous management/ supervisor experiences overseeing 10-20 above employees. 

•  Solid understanding of selling skills. 

•  Exceptional computer skills. 

•  Strong integrity, and solid business ethics. 

   Physical Demands:

•  Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.

•  Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.

•  Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).

•  Physically able to talk on the phone and input data simultaneously.

•  Ability to lift or move 40 lbs. or greater frequently.

•  Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or may include detection of differences between colors, including shades of color and brightness.

   Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Role 

This role is remote, with 50% travel to the states we have cultivation/production facilities, primarily travel will be in mid-west and east coast but could be in any of the 14 states we operate. 

GTI just keeps growing and growing! We’re seeking a logistical genius and construction management guru to oversee CPG construction projects.  As a Construction Project Manager for GTI CPG, you will be responsible for serving as the liaison between GTI HQ and our Cultivation/Processing Facility build-outs in the field ensuring scope of work is executed, quality of brand is maintained, timelines are beat, and budgets are always in the green! You should have off the charts communication skills to work with sub-contractors/vendors and your teammates alike. As a proven Construction PM, you have managed 20+ projects at a time working across a national landscape. 

Responsibilities 

Manufacturing Facility Construction (Primary Focus)

• Lead full lifecycle construction of manufacturing facilities from site feasibility through commissioning and turnover
• Oversee build-outs for:
• Commercial production kitchens
• Infusion and formulation labs
• Packaging and labeling lines
• Automated filling and bottling systems
• Vaults and finished goods storage
• Cold storage and environmental-controlled rooms
• Coordinate sanitary design standards and cGMP-aligned construction
• Ensure compliance with:
• Local health department regulations
• OSHA requirements
• State cannabis manufacturing regulations
• Food-grade and pharmaceutical-grade standards where applicable
• Manage integration of:
• Process utilities (compressed air, steam, chilled water)
• High-capacity electrical infrastructure
• HVAC systems for temperature and humidity control
• Cleanable wall/ceiling systems and floor coatings
• Oversee equipment procurement, vendor coordination, installation, and startup sequencing
• Lead commissioning and operational readiness efforts with site manufacturing teams

Extraction Facilities (Secondary Focus)

• Support construction of:
  • Hydrocarbon, ethanol, CO₂, and solventless extraction rooms
  •  Post-processing and refinement labs
  • Solvent storage and recovery systems
• · Coordinate C1D1 / C1D2 rated spaces and hazardous electrical systems
• · Ensure compliance with NFPA, fire code, and AHJ requirements
• · Manage specialized HVAC and gas detection systems

Cultivation Facilities (Secondary Focus)

• Support build-outs of:
  • Flower, veg, and propagation rooms
  • Drying and curing spaces
  • Irrigation and fertigation systems
  • Environmental control (HVACD) systems
• · Coordinate high-load mechanical systems and infrastructure upgrades

Core Project Management Responsibilities

• Direct all phases of construction management:
  • Feasibility and due diligence
  • Budget development and cost control
  • Scheduling and resource planning
  • Design coordination
  • Field execution
  • Commissioning and close-out
• Develop resource-loaded critical path schedules
• Prepare and manage capital budgets and cashflow projections
• Act as single point of contact between HQ, site leadership, engineering, vendors, contractors, landlords, and governing authorities
• Track project performance across cost, schedule, scope, and quality metrics
• Identify and mitigate operational and regulatory risk
• Maintain strict adherence to corporate quality, safety, and brand standards

Qualifications 

• Bachelor’s degree in engineering, Construction Management, Architecture, or related field, preferred
• 5+ years of project management experience, preferred

• Preferred experience with: 

• Controlled Environmental Agriculture (CEA) 

• Greenhouse or indoor grow facilities 

• High-capacity HVAC and mechanical systems 

• Industrial electrical distribution systems 

• Experience managing multi-site, multi-state expansion programs 

• Strong understanding of environmental controls and agricultural infrastructure preferred 

Technical Skills 

• Proficient in construction management software such as: 

• Primavera P6 

• Procore 

• Timberline 

• PlanGrid (or similar) 

• Advanced Microsoft Project and Excel (budget tracking, forecasting, modeling) 

• Ability to interpret mechanical, electrical, irrigation, and environmental control drawings 

• Experience coordinating large mechanical subcontractors and specialty vendors 

Professional Attributes 

• Highly analytical and systems-oriented 

• Strong critical thinking and problem-solving capabilities 

• Comfortable managing 15–20+ concurrent projects nationally 

• Effective communicator across operations, engineering, compliance, and executive leadership 

• Operates with professionalism and integrity 

• Thrives in fast-paced, high-growth environments 

Additional Requirements 

• Must pass all required background checks 

• Must remain compliant with all applicable state and company regulations 

• Flexible schedule required, including occasional evenings/weekends during critical project phases 
• Willingness to travel nationally as required 

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. We’re searching for a Technical Product/Program Manager to join Aurora’s Product & Program Management team, partnering closely with the Behavior Planning team as well as Software development teams (i.e., Data Engine, Controls, etc.) broadly.  The Behavior Planning team is an integral part of Aurora’s Driver team and is responsible for developing the algorithms for selecting safe and comfortable trajectories for the Aurora Driver.

In this role, you will

• Partner deeply with Behavior Planning leads and engineers to plan and prioritize development with greatest product impact.  
• Assess requirements, facilitate selection of the best options, and coordinate the team to successfully evolve tools and operational processes to achieve them.
• Track progress, resolve dependencies, evaluate risks and communicate status to upper management and project stakeholders, and engage and energize the project teams to achieve aggressive goals.
• Manage complex projects at a large scale, spanning many functional teams and cross-functional initiatives. Instill an efficient project management mindset and workflow across the team, and function as a go-to resource for project management mentorship
• Remove obstacles to drive momentum and progress, identify gaps in communication or schedule, manage issue escalations and provide support to teams balancing competing priorities, and drive results proactively.
• Understand technical implementation at the architectural level and propose technical alternatives when necessary; ask questions that clarify priorities and push the team to be effective.

Required Qualifications

• Minimum of 7 years experience as a Technical Program Manager, Product Manager, or Engineering Manager, or Engineer in an autonomous systems, robotics, data science, machine learning, computer vision, or software development environment.
• Bachelor’s degree in Engineering, Computer Science, Math, Data Science, Information Systems or a related area, or the equivalent in experience with evidence of exceptional ability preferred. 
• A strong familiarity with machine learning models, robotics or computer vision systems and their architecture.
• Direct, measurable impact through the design, development and launch of groundbreaking products or delivery of significant and novel technology programs.
• High technical aptitude with an ability to understand technical designs, software development lifecycle, challenges and risks; ability to work closely with engineers.
• Strong experience in project management; practical familiarity with both Agile and Waterfall methodologies and ability to apply them where best suited.
• Strong written and verbal communication skills with the ability to adjust communication based on audience. 
• Passion for shipping new to market products and the ability to dynamically adapt to new responsibilities needed to do so

The base salary range for this position is $163-$236K per year.  Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

 #LI-SP1

#Mid-Senior 

Job Scope:

The role of Sales Account Manager is to drive and support sales efforts in a given territory by implementing the sales/marketing strategies for GenScript products and services. The Sales Account Manager will use his/her knowledge of science and the business including corporate contacts to develop and deliver profitable initiatives and build sales.

Please note that this position supports the Mid-Atlantic territory and the ideal candidate resides in Philadelphia, PA.

The base salary range is $80,000 - $100,000 and is dependent upon experience level. 

Key Responsibilities:

The Sales Manager will be responsible for working with the Global Commercial Head to grow and develop an assigned sales territory for GenScript product/service lines and to achieve sales goals for the assigned territory. The Sales Manager will also work closely with their FAS, TAM team and MKT team to build the GenScript brand to meet the team’s sales objectives. The Sales Manager will work 30% of the time doing quote and lead follow-up, account management and 70% of the time traveling in the field making customer visits and building relationships in order to achieve the agreed monthly/quarterly/yearly sales goals.

• Work with Global Commercial Head to develop and implement territory sales strategies and tactics for products/services, new markets and new applications
• Responsible to understand the customer’s research application and match GenScript services and products to align with the customer’s research project requirements
• Share market knowledge with Sales, TAM and Marketing teams through weekly field feedback report
• Introduce GenScript to new markets – Industrial/Academic/Governmental.
• Drive business expansion in collaboration with technical support team (TAM) and FAS
• Build and expand a business reference network to help grow and develop new business opportunities

Qualifications:

• Master’s degree or above degree in scientific disciplines majoring in life science area; or Bachelor’s degree with at least 2 years of lab experiences
• Relevant sales experience required (1-5 years) and a high level of technical and professional expertise
• Knowledge of the Biological and CRO or CDMO market or general biotech industry. Emphasis on Gene Synthesis, Protein, Peptide, Bioassays, Antibody and Cell Line Products/Services preferred
• Ability to operate effectively in an international business environment and the ability to succeed in such an environment
• Ability to accurately forecast sales within territory on a weekly basis
• Team player
• Strong analytical and time management skills.

#LI-EB1

#GS

The Role 

The Regional Activation Manager will report to the Manager, Regional Marketing.  This role is expected to provide day-to-day tactical marketing support and serve as the “feet on the street” to drive revenue and growth in the Pennsylvania market. The Regional Activation Manager will coordinate and execute regionally and nationally led marketing programs, initiatives, and events for both sides of the business, consumer packaged goods and retail, for both RISE and external dispensary accounts, all while maintaining a RISE-first concept. The overall goal of this position is to bring brands to life and support retail initiatives through the tactical ownership of various marketing initiatives. This role requires a candidate who is excellent at relationship-building and collaborating, resourceful and has a passion for the cannabis industry.   

Responsibilities 

• A high integrity leader who understands that working in the Cannabis industry comes with greater scrutiny and therefore requires a higher level of compliance with the rules, regulations, policies, and procedures of Green Thumb 

• 2+ years in Sales, brand marketing or field marketing at a retail organization, consumer products company, preferred. 

• Bachelor’s degree preferred 

• Background in sales, brand marketing, field marketing retail activation and project management preferred 

• Highly motivated, self-directed, innovative and able to work both independently and among teams with keen judgement, common sense and resourcefulness  

• Adapts and thrives in a demanding, start-up, fast-paced environment  

• Possesses a deep appreciation and insistence on flawless execution 

• Operates with a high level of professionalism and integrity, including dealing with confidential information  

• Strong communication skills – written and verbal 

• Strong organization planning & project management skills  

• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, etc.) 

• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb.  

• Ability to travel for events and meetings multiple times throughout the year, in-market and out of market overnight, up to 30% 

Additional Requirements 

• Must pass any and all required background checks  
• Must be and remain compliant with all legal or company regulations for working in the industry  
• Must possess valid driver’s license 
• Must be a minimum of 21 years of age 
• Must be approved by state badging agency to work in cannabis industry