Position Summary

The BOD (Basis of Design) Program Manager is responsible for the leadership, planning and execution of multiple high priority and/or strategic BOD Projects; high-flow production orders in an engineer to order environment. This role ensures that all Engineering-related milestones (Design Reviews, Design Releases, Production Readiness Reviews, etc.) are completed on time and to the highest standards of quality. The BOD Program Manager will lead, manage and collaborate cross-functionally among Sales, Engineering, Operations, and Senior Management.

Key Responsibilities

• Lead cross-functional Project Teams, successfully driving projects to completion.
• Collaborate and influence resources managers to implement, monitor, and maintain the resources capacity planning for their projects.
• Schedule, facilitate, and document kickoff meetings, design reviews, and Production Readiness Reviews.
• Track progress of design activities across electrical, mechanical, wiring, manufacturing and process engineering disciplines
• Coordinate follow-up communications after Engineering release, ensuring Quality, Operations, and Sales have required documentation
• Act as the central point of communication for Sales, Engineering, Operations, and Senior Management on BOD Project status and deliverables.
• Coordinate with Operations to ensure production readiness: run the meeting, create punch lists, and follow up to resolution and provide formal notification to relevant stakeholders
• Coordinate change management for customer-driven change notices and major design revisions.
• Notify Senior Management and Engineering Leadership of gate review readiness and assist in lessons learned sessions for continuous process improvement
• Report project performance to management stakeholders
• Influence and support Project Management team members on best practices

Qualifications

Competencies:

• Demonstrated ability to plan, execute, and oversee complex process milestones on time and in accordance with company standards
• Proficiency with Project Management tools for scheduling, task tracking, and milestone monitoring
• Exceptional organizational skills to manage multiple tasks, meetings, and priorities simultaneously
• Strong verbal and written communication skills to effectively lead and coordinate cross-functional stakeholders
• Excellent analytical and problem-solving skills to identify process bottlenecks and drive resolution
• Commitment to continuous improvement and implementation of best practices
• Exceptional ability to build and maintain collaborative relationships with key stakeholders, including Senior Management.
• Proficient in Microsoft Office Suite (Project, Word, Excel, PowerPoint), and Microsoft Teams
• Familiarity with engineering review processes, production readiness protocols, and manufacturing process workflows.
• Strong ability to negotiate through conflicts; listening, understanding, problem solving, patience.

Education and Experience

• Bachelor’s degree in Engineering, Program Management, or related field
• 5+ years of project management or related experience within an engineering or manufacturing environment
• Demonstrated capability leading high complexity and/or strategic projects
• Experience facilitating technical design reviews and manufacturing readiness assessments
• Expert written and verbal communication skills
• PMP (Project Management Professional) or equivalent certification a plus

Workplace Conditions

• Flexible work location (on-site, hybrid, or remote based on business needs)
• Travel requirements based on Project and Stakeholder needs
• Collaborative, cross-functional team environment supporting Design Engineering delivery and Project Execution

Compensation

The salary range for this role is $130,000 -$150,000 per year, based on location, experience, and qualifications.

Please Note: This is a remote position available in the state listed on this job. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

The Senior PR Manager (External Communications) is responsible for leading BambooHR’s always-on external communications engine, driving sustained media visibility, and strengthening the company’s authority in the HR and workplace space.

This senior individual contributor will own and evolve BambooHR’s data-driven storytelling strategy, including leadership of Data at Work, the company’s proprietary research and insights program. The role partners closely with Corporate Communications, Product Marketing, Analyst Relations, and external agencies to translate company data, expertise, and innovation into compelling narratives that build credibility and market relevance.

You will:

• Develop and execute BambooHR’s always-on external PR and thought leadership strategy aligned to business priorities.
• Lead and evolve the Data at Work program, owning the research agenda and translating proprietary data into compelling, media-ready narratives.
• Establish and elevate BambooHR’s external POV on HR and workplace trends through proactive thought leadership.
• Drive proactive media relations, including pitch development, reporter engagement, and rapid response to timely news moments.
• Build and manage a strong bench of internal subject-matter experts for commentary and industry visibility.
• Partner cross-functionally with Product Marketing and Analyst Relations to support launches, innovation storytelling, and report inclusion.
• Own external news cadence and distribution to increase consistent visibility across traditional and AI-influenced discovery channels.
• Define and track PR performance metrics, standardizing KPIs to demonstrate impact on brand visibility and credibility.

What You Need to Get the Job Done

• 8+ years of experience in public relations, corporate communications, or a related field
• Demonstrated success leading data-driven or research-based PR programs
• Strong media relations experience, including pitch development and rapid response
• Proven ability to translate complex topics—data, product innovation, market trends—into compelling stories
• Experience operating autonomously with strong senior-level judgment
• Excellent written and verbal communication skills
• Strong cross-functional collaboration skills
• Bachelor’s degree in Communications, Journalism, Marketing, or related field (or equivalent experience)

What Will Make Us REALLY Love You 

• Experience supporting Product PR and/or Analyst Relations programs
• Background in HR tech, B2B technology, or high-growth SaaS environments
• Experience building or scaling proprietary research or thought leadership programs
• Familiarity with GEO/AEO concepts and AI-influenced discovery channels
• A strong instinct for positioning and narrative development in competitive markets
• A proactive, momentum-building mindset that drives consistent external visibility

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you

Your opportunity

The GTM Sales Strategy Program Manager is the strategic architect of our long-term revenue engine. This is a high-visibility leadership role designed for a builder who can operate in the space between corporate vision and operational execution. You will own the what and the why of our go-to-market motion - identifying high-impact growth levers, diagnosing complex business blockers, and incubating big bet projects before they are scaled by the broader operations organization. The mission is to look beyond the current fiscal quarter to ensure New Relic is positioned to win over a 12-to-36-month horizon. You will serve as the strategic navigator, providing the market logic and cross-functional orchestration required to transform strategic priorities into repeatable, scalable GTM frameworks.

What you'll do

• Strategic Planning: Define market segmentation logic, partner with Finance and Sales leadership on the 3-year GTM roadmap, and collaborate with Product and Finance to evolve economic models like consumption-based pricing.
  
• "Big Bet" Orchestration: Lead high-complex, time-bound cross-functional initiatives (e.g., New SKU launches, M&A GTM integrations), identify root causes of business friction, and propose structural solutions to the executive team.
• GTM Innovation & Incubation: Codify technical successes into repeatable "Land & Expand" sales playbooks and act as an "Incubation Hub" for new sales motions (like Product Led Growth or Partner-led models) through pilot programs.
• Executive Narrative & Intelligence: Craft the strategic why behind performance numbers for Board meetings and QBRs by translating data from Revenue Intelligence into narratives, and design the actionable outcomes for executive cadences.
• Collaboration & Boundaries: Operate under a design then delegate model, defining the strategy and logic (e.g., segmentation strategy, sales play vetting, long-term pipeline trends) for other teams (Planning, Enablement, Field Ops, GTM Engineering) to execute or own.

This role requires

• Ability to synthesize complex signals into a cohesive GTM plan, influence a matrixed organization without direct authority, apply strategic diagnostic rigor to solve root causes, and demonstrate executive presence to challenge stakeholders and leader assumptions with data. 
• 8+ years of industry experience, preferably within Enterprise Software/SaaS.
• 8+ years in Sales Strategy, Management Consulting, or BizOps leadership.
• Deep expertise in B2B sales methodologies (e.g., MEDDPICC) and consumption-based business models.
• Advanced analytical skills (SQL, Excel/Google Sheets) and proficiency with BI tools (Tableau, Looker).

Please note that visa sponsorship is not available for this position.

#LI-TK1 #LI-Remote

We are looking for a Senior Sales Engineer to join our Majors West team. This is a remote role, reporting to the Manager of Sales Engineering. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. 

What you’ll do (Role Expectations)

• Create and deliver technical product presentations to prospective customers

• Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs

• Lead product evaluations and custom product configurations

• Design evaluation test plans with customers and guide the process to successful outcomes

Who You Are (Success Profile)

• You thrive in ambiguity and are comfortable building the path as you walk it, seeing ambiguity not as a hindrance but as the raw material to build something meaningful.
• You act like an owner and your passion for the mission fuels your bias for action, allowing you to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver who seeks out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed and build deep empathy for the customer to anchor your decisions in solving their real-world problems.
• You are resilient and adaptable, viewing change as an opportunity and maintaining composure and focus in high-pressure situations.

What We’re Looking for (Minimum Qualifications)

• 7+ years of experience as a Sales Engineer or Network Systems integrator
• Bachelor’s degree in Computer Science or a related field, or equivalent working experience
• Proven cybersecurity and networking technical background with hands-on experience in network fundamentals such as TCP/IP, DNS, routing, VPN, and firewalls

What Will Make You Stand Out (Preferred Qualifications)

• Industry standard certifications such as CISSP, CCNA, Network+, CCNP, CCIE, or Security+

#LI-Remote

#LI-AA5

Role 

We are looking for a Principal Site Reliability Engineer to join our Infrastructure services and architecture team. This role is hybrid 3 days a week onsite in San Jose, CA, or can be remote reporting to the Senior Manager, Cloud Operations. As a lead engineer, you will leverage deep expertise in IaC/CaC, Linux virtualization, and physical hardware management to drive our infrastructure forward. You will oversee networking services and general software engineering to ensure our systems remain scalable, resilient, and high-performing.

What you’ll do (Role Expectations)

• Mentor junior engineers and lead high-impact infrastructure projects
• Support business operations by responding to alerts and triaging systems to restore mission-critical capabilities
• Ensure the reliability and performance of all customer-facing services
• Design, document, and build technical solutions that align with evolving organizational needs
• Support Agile processes to maintain high velocity and a collaborative environment

Who You Are (Success Profile)

• You possess deep expertise in Kubernetes management and deployment, ensuring containerized environments are optimized and secure.
• You are a champion for Infrastructure/Configuration as Code, maintaining a strict IaC/CaC mindset in every solution you build.
• You operate with a security-first focus, embedding protection and compliance into the foundation of the infrastructure.
• You bring a "go-getter" attitude, proactively identifying problem areas and proposing innovative solutions.
• You are highly proficient in CI/CD pipelines and believe that automated testing is non-negotiable for stable releases.

What We’re Looking for (Minimum Qualifications)

• Expert-level proficiency with Kubernetes
• Deep professional experience with Terraform and Ansible
• Expert-level programming skills in Python or Go
• Hands-on experience with Enterprise Linux distributions such as Rocky, Red Hat, or Alma
• Proven experience using Git within a structured SDLC
• U.S. citizenship due to the nature of the customers assigned to this role

What Will Make You Stand Out (Preferred Qualifications)

• Deep knowledge of Linux Hypervisors, including OpenStack, Proxmox, libvirt, or QEMU
• Technical experience working with FreeBSD
• Familiarity with Identity Access Management tools like HashiCorp Vault, LDAP, or OIDC

#LI-SanJose #LI-Remote #LI-JG1

Endodontist – Eugene, OR

Join a premier, high-performing Endodontic practice in Eugene, Oregon. We are seeking a skilled, motivated Endodontist to step into a well-established, technology-driven environment with a strong referral base, excellent reputation, and immediate clinical demand.

This is a rare opportunity to build a thriving practice in one of the most desirable locations in the Pacific Northwest; combining strong production potential with an exceptional quality of life.

We welcome applicants from across the U.S. and Canada (U.S. licensure or eligibility required) who are open to relocating to Oregon.

Why This Opportunity Stands Out:

Established, High-Demand Practice:
Robust referral network, long-standing community presence, and consistent case volume from day one.

Modern, Technology-Driven Environment:
Equipped with CBCT, digital workflow, and operatories designed for efficiency and clinical precision.

Clinical Autonomy + Strong Support:
Practice the way you want with the backing of an experienced team and systems that allow you to focus on patient care.

Immediate Production Opportunity:
Step into an environment with existing demand and the ability to ramp quickly.

Long-Term Growth & Partnership Potential:
Clear path for continued growth within a doctor-led organization that values clinical leadership.

Relocation Support:
Comprehensive support to ensure a smooth transition, including licensure guidance.

Why Eugene, OR:

Lifestyle That’s Hard to Beat:
Eugene offers a unique blend of outdoor adventure, creative culture, and laid-back living — without sacrificing access to top-tier amenities.

Outdoor Access Year-Round:
Hiking, biking, rivers, and forests just minutes away, with easy access to the Oregon Coast and nearby mountains.

Vibrant Community:
Home to the University of Oregon, bringing energy, culture, and a strong local community.

Food, Wine & Local Culture:
A thriving food scene, wineries, breweries, and arts that make everyday living enjoyable.

Balanced Living:
A mid-sized city with everything you need — offering space, livability, and a slower pace without feeling remote.

Family-Friendly Environment:
Great schools, welcoming neighborhoods, and a high quality of life for individuals and families alike.

Qualifications:

DDS or DMD and completion of an accredited Endodontics program
Eligible for dental licensure in Oregon
TN or H1B sponsorship may be available

Our office is looking for a dedicated and skilled Dental Assistant to join our busy specialty practice. We’re a collaborative team focused on delivering exceptional patient experiences and high-quality care, and we’re excited to welcome someone who shares that same passion for helping others.

If you’re organized, compassionate, and thrive in a fast-paced clinical environment, this could be the perfect next step in your dental career.

Your Role

As a Dental Assistant, you’ll play an essential role in helping our doctors deliver world-class care and ensuring every patient feels comfortable, informed, and supported throughout their visit. You’ll take ownership of both clinical and administrative tasks to help our office run smoothly and efficiently.

Key Responsibilities

• Welcome patients and prepare them for treatment with warmth and professionalism
• Set up instruments, equipment, and materials for procedures
• Sterilize instruments according to safety and infection control standards
• Assist the doctor with four-handed dentistry
• Provide post-treatment and oral hygiene instructions to patients
• Maintain clean, well-stocked operatories and organized records
• Schedule appointments and assist with post-op follow-ups
• Support administrative and payment procedures as needed

Your Background

You’re a dependable, detail-oriented Dental Assistant who loves helping people and thrives in a team environment. You’re proactive, adaptable, and proud of the care you help deliver to patients every day.

Qualifications

• Minimum of 1-2 years of dental assisting experience (specialty experience preferred)
• X-ray certification required
• Knowledge of dental instruments, sterilization methods, and safety regulations
• Strong communication and computer skills
• High attention to detail and reliability
• High school diploma or equivalent
• Certificate from an accredited dental assistant program (if required by law)
• Active state radiology license (if required by law)

Why Join Our Team

When you join our practice, you’ll be part of a team that values growth, respect, and collaboration. Dental Assistants, Specialists, Sterilization Technicians, Office Managers, and Patient Care Coordinators all work together to provide exceptional patient experiences and outstanding clinical outcomes.

We’re committed to creating a supportive workplace where every team member has the opportunity to learn, grow, and thrive—both personally and professionally. You’ll find a culture built on teamwork, appreciation, and continuous improvement.

Your Benefits & Perks 

• BCBS Medical & Dental insurance Options 
• VSP Vision Coverage      
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability   
• Pet Insurance Coverage  
• 401(k) plan w/match options
• HSA / FSA Account Access 
• Identity Theft Protection 
• Legal Services Package 
• Hospital/Accident/Critical Care Coverage 
• Paid Time Off 

Position Summary

The Program Manager – Engineering Quality and Reporting Systems will lead the development, implementation, and continuous improvement of engineering measurement systems.

The Program Manager serves as the central coordinator between Engineering, Quality, Manufacturing, and Supply Chain to define, monitor, and improve the key performance indicators (KPIs) that drive design and product quality, on-time delivery, and Design for Manufacturability.

Key Responsibilities

1. Engineering Quality Program Leadership

• Develop and execute the engineering quality metrics program across all product lines (e.g., switchboards, MV MetalClad Switchgear, control panels, Power Distribution Units).
• Standardize processes for capturing and reporting engineering and product quality data across design and production sites.
• Manage cross-functional initiatives to reduce quality issues and improve product reliability.

1. Quality Metrics Development & Reporting

• Define, establish data sources for, track, and maintain KPIs such as:
• Design defect density and engineering change order (ECO) rework rate
• Field failure rate (MTBF / MTTR) and warranty claim trends as a result of design issues
• First-pass yield (FPY) and end-of-line test performance
• Corrective and preventive action (CAPA) closure time
• Supplier quality performance for critical electrical components
• Partner with Data & Analytics team to develop automated dashboards and reports (e.g., Tableau) for leadership visibility to drive better business decisions.
• Serve as the product owner for engineering data products
• Support data quality, governance, and documentation for engineering metrics

1. Root Cause Analysis & Continuous Improvement

• Drive structured problem-solving (8D, A3, DMAIC) for design quality issues.
• Collaborate with electrical, mechanical, and process engineering teams as well as with manufacturing and field service teams to identify recurring issues and implement design-for-quality (DFQ) principles.
• Work with Quality Team to coordinate reliability and validation testing to verify corrective actions and ensure long-term durability.

1. Standards, Compliance, and Auditing

• Ensure engineering processes align with industry standards and certifications such as UL, IEEE, ISO 9001, and ANSI requirements.
• Support internal and external quality audits; maintain documentation required for compliance and product certification.
• Support Quality Department in making control plans related to engineering and design deliverables
• Define Design Failure Mode and Effect Analysis (DFMEA) to identify risk and help engineers to understand and mitigate risk in the design phase.

1. Cross-Functional Collaboration

• Partner with:
• Engineering – to design and validate for manufacturability and serviceability.
• Manufacturing – to ensure feedback loops from production quality metrics to design teams and to help produce consistent data inputs where they do not exist
• Field Service & Warranty – to integrate customer feedback into continuous improvement cycle and to drive factor escapes toward zero.

1. Change Management & Training

• Champion Engineering Quality Review Board, holding regular meetings with engineering and external stakeholders where we present and review KPI’s.
• Lead cultural adoption of data-driven decision-making and proactive quality management within engineering.
• Conduct training for engineers and technicians on metrics interpretation, root cause tools, and reliability engineering concepts.

Qualifications

Education:

• Bachelor’s degree in Electrical, Mechanical, or Industrial Engineering (Master’s preferred).

Experience:

• 7+ years in engineering, manufacturing, or quality leadership roles in power distribution equipment, electrical assemblies, or industrial systems manufacturing.
• Demonstrated success implementing engineering quality systems or performance dashboards.
• Familiarity with power distribution components (switchgear, MCCs, breakers, relays, busbars, etc.).

Skills:

• Proficiency in data visualization (Power BI, Tableau) and statistical tools (Minitab, JMP).
• Able to handle a Chaotic and fast paced working environment and to drive transformative organizational change
• Understanding of reliability analysis, DFMEA, PFMEA, and SPC.
• Excellent communication and stakeholder management skills across technical and executive levels.
• Ability to influence cross-functional teams and manage complex, multi-site improvement programs.

Compensation 

The salary range for this role is $124,800-$189,280 per year, based on location, experience, and qualifications.

Your opportunity

We are seeking a highly motivated Senior Financial Analyst to join our Go To Market (GTM) FP&A team.

The ideal candidate will combine strong analytical and Excel/modeling skills with a keen attention to detail and a proactive mindset to manage budgets, improve forecasting accuracy, provide financial insights, and support strategic decision-making. You will play a key part in connecting financial performance to business drivers and ensuring investment efficiency across our sales & marketing initiatives.

This is an excellent opportunity for someone looking to deepen their experience in GTM FP&A while working closely with business leaders in a global software environment.

What you'll do

OPEX & Headcount Management

• Assist in the preparation of annual budgets and quarterly and monthly forecasts for the global Go to Market organization.
• Track and manage operating expenses (Headcount, Personnel costs,T&E, Marketing program and software expense) to ensure alignment with budget and headcount plans.
• Partner with the FP&A Manager in reviewing and explaining monthly spend trends and identifying cost optimization opportunities.
• Ensure proper accruals and expense classifications in coordination with Accounting and Procurement.

Variance Analysis & Reporting

• Prepare monthly financial reporting and variance analysis between budget and forecast with clear explanations of all variances.
• Develop and distribute recurring financial reports to Marketing and Finance leadership.
• Provide commentary on financial results and support ad-hoc reporting and deep-dive analysis as needed.
• Support quarterly business reviews (QBRs) with financial exhibits, commentary, and insights.

Business Partnership

• Act as a trusted advisor to Marketing leaders, providing financial guidance on spend management, investment prioritization, and budget optimization.

Develop financial models and analytical frameworks to evaluate the effectiveness and Return on Investment (ROI) of marketing investments across key channels (e.g., demand generation, events)

• Deliver insights that help leadership make data-driven decisions on resourcing and expense management.
• Translate financial data into business terms for non-finance stakeholders.

Process Improvement

• Contribute to continuous improvement of financial reporting tools, templates, and processes.
• Help improve data integrity, forecast accuracy, and financial visibility across GTM teams.
• Leverage Adaptive Insights for planning and reporting accuracy.

This role requires

• Bachelor’s degree in Finance, Accounting, Economics, or related field.
• 3–5 years of experience in FP&A, business finance, or financial analysis.
• Strong analytical, quantitative, and Excel/modeling skills.
• Attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Clear and effective communication skills with a proven ability to collaborate with and influence cross-functional teams

Bonus points if you have

• Prior experience supporting Marketing, Sales, or Go-to-Market (GTM) functions in a software/SaaS company.
• Familiarity with marketing metrics, funnel analytics, and ROI measurement.
• Proficiency in financial planning tools (Adaptive Insights, Anaplan).
• Familiarity with Salesforce, Workday, or other enterprise systems.

Key Competencies

• Analytical rigor and advanced problem-solving mindset.
• Strategic business acumen and detail-oriented financial discipline.
• Proactive ownership and self-driven execution.
• Effective cross-functional communication and partnership.Process improvement and systems orientation

Please note that visa sponsorship is not available for this position.

#LI-JM2 #LI-Remote

Title: Security Design & Integration Manager, Americas

Location: Preferred: Denver, CO | Alternatives: Chicago, IL or Portland, OR

Travel: Up to 50% across North and South America; occasional global travel as required, including short notice

The Manager, Security Design & Integration, Americas is responsible for security design delivery and systems integration across EdgeConneX data centers in North and South America. This role supports end-to-end execution of physical security design, integration, implementation support, and commissioning readiness for new builds, expansions, and upgrades. The position partners closely with internal project teams and external integrators to ensure consistent deployment of EdgeConneX standards and customer security requirements.

Primary Responsibilities

• Own physical security design delivery for assigned projects from early design through commissioning and turnover.
• Define project security requirements and acceptance criteria aligned to EdgeConneX standards and customer expectations.
• Review and approve security designs and submittals produced by integration partners, including access control, video surveillance, intrusion detection, intercoms, and related field devices.
• Coordinate with Engineering, Construction, Information Technology, and Security Operations on system interfaces, dependencies, and schedule constraints.
• Validate installation and configuration quality through quality checks, site walks, and commissioning reviews.
• Drive closure of design gaps, defects, and punch items, including verification of corrective actions.
• Maintain documentation quality, including design drawings, as-built records, test results, configuration records, and turnover packages.
• Provide estimating and budgeting inputs for physical security systems when requested.
• Improve standards, templates, and repeatable design patterns to reduce rework and improve consistency across the portfolio.

Knowledge, Skills & Abilities

• Strong technical understanding of physical security systems and integration methods.
• Ability to evaluate designs quickly, identify gaps, and make practical decisions under delivery pressure.
• Strong vendor management: sets expectations, enforces baseline requirements, and holds delivery partners accountable.
• Clear communicator who can translate technical requirements into simple, executable direction for integration partners and internal project teams.
• Disciplined execution: tracking, documentation, follow-through, and closure.
• Comfortable operating across multiple sites and stakeholders without losing attention to detail.

Experience/Education

• 5+ years’ experience in physical security design, systems integration, or physical security program delivery.
• Experience supporting critical infrastructure environments, with data centers strongly preferred.
• Experience working with technical drawings and standard construction deliverables such as submittals, requests for information, and as-built documentation.
• Experience with LenelS2, Lenel, or Genetec strongly preferred.
• Certified Protection Professional (CPP), Physical Security Professional (PSP), or equivalent certification preferred, or willingness to pursue.

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional results for our customers.

The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Citizen on US Soil. In order for us to triage and assign cases, it is necessary to be able to identify available resources at any given time. For this reason the FedRamp team is composed of three separate shifts: first shift, second shift, and third shift. This posting is for Third Shift, in which your working hours would be 8pm-5am PST. There is a desired commitment to this shift though applicants must have the flexibility to work a more typical schedule (12pm-9pm PST) during their ramping period (between 6 to 9 months) before transitioning to Third shift.

Weekend Shift: We are looking to speak to candidates who are interested in working out of our West Coast offices under our flexible or remote working models, Monday to Friday for the first 6-9 months depending on ramping speed. Once considered ramped, they will transition to a permanent Wednesday to Sunday work week to provide weekend coverage alongside other peers. Saturdays and Sundays are considered fully online workdays and not an on-call shift. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one's normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability.

Cool things you’ll do

MongoDB is on a mission to change the way people think about databases. Along the way, our customers encounter questions and issues about how our approach to databases works for their use case. In Technical Services, it's our job to help these people.

You'll be working alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on standard methodologies in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - working with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. In addition, you will also be responsible for mentoring and ramping new team members and taking initiatives in building knowledge of new product lines within the MongoDB ecosystem.

What you need

We consider all candidates with an eye for those who are self taught, insatiably curious, and multi-faceted.

It’s important for candidates to check off these boxes:

• Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
• Should have a good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc)
• Storage engineering experience, including NAS, SAN, SSD, multi-pathing, and caching
• Experience building and maintaining complex mission-critical production database systems
• Be able to read code, and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc
• Broad awareness of customer workloads and use cases, including performance, availability, and scalability
• Experience analyzing issues holistically, from the application tier through the database, down to the storage
• Genuine desire to help people
• Ability to think on your feet, remain calm under pressure, and solve problems in real-time
• Desire and ability to rapidly learn a wide variety of new technical skills
• Collaboration: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

Bonus Points

• Experience managing large scale databases (e.g. RDBMS, NoSQL)
• Experience with authentication systems such as LDAP, Kerberos, AD
• Experience using or managing MongoDB
• Experience using distributed version control systems, and in particular git
• Experience using any cloud services stack such as AWS, Azure or GCP
• Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators.

Success Measures

• In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training
• In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam
• In 12 months, you will be a technical specialist within MongoDB and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273373874

The Application Modernization Platform (AMP) team is tackling one of the industry's most critical challenges: leveraging Generative AI to transform rigid, legacy applications into modern, microservices-based architectures powered by MongoDB. A core difficulty in legacy code transformation is guaranteeing the equivalence of the new application's business logic, ensuring it operates smoothly and efficiently with the new MongoDB data ecosystems in a reliable and scalable manner. The success of this mission heavily relies on the essential tools developed by the CodeGen team.

We are looking for an experienced Senior Lead Software Engineer with a strong background in database ecosystem, reshaping complex large-scale services and team leadership. You will lead a talented team building a complex product suite using GenAI capabilities. The ideal candidate is a hands-on technical leader who can drive architectural decisions, mentor engineers, and collaborate closely with product management to deliver a product that solves our customers' most challenging application transformation problems.

This role will be based in North America west coast, and offers a hybrid working model. 

The ideal candidate for this role will have

• 10+ years of software development and operations experience, with a focus on building platforms and distributable software infrastructure
• 2+ years of experience leading, coaching, and mentoring a team of software engineers to achieve high-impact results
• Extensive product experience in building enterprise-grade analytics systems for data streaming or data tooling
• Extensive experience with relational and document data modeling and hands-on experience with at least one SQL database (Postgres, MySQL, etc) and at least one document database (e.g. MongoDB)
• Having experience in using GenAI in building complex large-scale systems, and knowing what GenAI is best suited to do, is a plus
• Curiosity, a positive attitude, and a drive to continue learning
• Excellent verbal and written communication skills
• Excellent time and project management skills including the ability to make realistic assessments of project cost and complexity

Position Expectations

• Provide technical leadership and mentorship to a team of engineers, fostering a culture of innovation, quality, and continuous improvement
• Drive the architectural vision and long-term technical roadmap for the Code Gen product suite, ensuring it is scalable, reliable, and performant
• Collaborate closely with Product Managers and other stakeholders to define product features and translate business requirements into robust technical designs
• Lead the design and implementation of complex, mission-critical components of AMP’s code transformation toolset
• Champion and enforce engineering best practices through design reviews, code reviews, and by setting a high standard for quality and operational excellence
• Act as a hands-on leader, guiding the team through complex technical challenges and contributing to the codebase where necessary

Success Measures

Within the first three months, you will have:

• Fully ramped up on our architecture, business domain, and team processes
• Establish yourself as the technical leader within the team, actively driving technical discussions, design reviews, and planning for the product roadmap
• Begin mentoring team members and building strong collaborative relationships with your product counterparts

Within six months, you will have:

• Successfully led the team to deliver a major feature or product release
• Made significant contributions to the architectural roadmap and started influencing the technical direction of adjacent teams
• Established a clear rhythm of execution and a high-performing culture within your team

Within 12 months, you will have:

• Become recognized as the go-to technical expert for the code transformation domain at MongoDB
• Delivered large-scale features across the entire tech stack that have a measurable impact on our customers and business
• Played a crucial role in recruiting, hiring, and growing the engineering team

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273362479

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

Being a Nursing Manager means doing more than simply leading a veterinary nursing team. It means building a culture where people are empowered, connected, and proud of the work they do. Through your compassion, collaboration, and a deep investment in your people, you’ll play a vital role in shaping what emergency nursing leadership should look like. You’ll be the bridge between process and purpose—ensuring exceptional patient care while creating an environment where VEGgies grow, thrive, and brag about where they work.

This isn’t your typical leadership role. It’s your opportunity to transform the emergency experience for your team, our customers, and yourself.

WHAT YOU’LL DO

• Manage day-to-day flow for nursing team, ensuring they have the tools and support they need to shine
• Oversee scheduling, payroll, productivity, hiring, onboarding and offboarding
• Address patient care issues and team dynamics with empathy and clarity
• Partner with fellow hospital leadership and shift leads to align on goals and hospital flow
• Use doctor feedback to guide team development and maintain medical excellence
• Lead with VEG values—especially openness, togetherness, and heroic helping
• Champion a culture of learning with in-house training, mentorship, and development pathways
• Ensure licensure, performance standards, and education programs are upheld across the team
• Drive meaningful 1:1s, check-ins, and student mentorship that fuel long-term career growth

WHAT YOU NEED

• Credentialed as a Veterinary Technician (CVT, RVT, LVT, LVMT) in the state the VEG practice is located is required; A.S. or B.S. from an AVMA-accredited veterinary technology program is strongly preferred
• 5+ years in a clinical veterinary nursing role, emergency-specific experience preferred; 2+ years of leadership experience 
• Excellent communication and people skills 
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation with base salary $87k - $110k + bonus and 401K match
• Comprehensive health and wellness benefits, including medical, dental, and vision coverage, QPR training, and access to free therapy or counseling
• Depending on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave; up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous referral reward program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

Your Role:
Tenable is seeking a results-oriented leader to motivate an exceptional support team to even higher levels of customer satisfaction. With a global CSAT currently over 93%, we expect you to help us exceed that benchmark. You will manage some of the best support professionals in the enterprise software industry, providing the coaching and mentorship they need to thrive in a challenging environment. Your goal is to balance team development with the delivery of a stellar support experience for our large and rapidly growing customer base.
Your Opportunity:

• Team Leadership: Lead and mentor a multi-shift Support Engineering team, serving as the go-to expert for policies, procedures, and professional growth.
• Experience Optimization: Continuously refine the support journey for both customers and staff, balancing operational efficiency with a motivating team culture.
• Data-Driven Management: Define and monitor key performance indicators (KPIs) to drive capacity planning, escalation workflows, and consistent SLA excellence.
• Technical Escalation & Resolution: Investigate complex technical issues, routing them to the ideal resource and collaborating directly with R&D and Product Management for swift resolution.
• Strategic Communication: Act as the primary bridge for high-priority escalations, ensuring clear and timely updates for both customers and internal stakeholders.
• Product Expertise: Maintain deep, hands-on technical knowledge of the entire Tenable product suite to provide high-level guidance and oversight.
• Operational Agility: Execute specialized tasks and strategic business objectives as needed to ensure the overall success of the Support organization.

What You'll Need:

• 3+ years managing high-performing teams of 10+ Technical Support Engineers with direct experience in hiring, training, and performance management.
• Location Requirement: Must be currently based in the Pacific Time Zone to support regional shift alignment.
• Excels at managing time and priorities in fast-paced environments while remaining composed and solution-oriented under pressure.
• Demonstrated experience driving innovative change at the team level, preferably applying AI, Large Language Models (LLMs), and automation to streamline workflows, improve case resolution times, and increase operational efficiency within a support organization.
• Experience implementing Knowledge-Centered Service (KCS) methodology to drive knowledge quality, reuse, and continuous improvement.
• Solid understanding of security operations and procedures, modern tech stacks, and security industry trends.
• Ability to work at a computer for extended periods and perform additional duties as necessary to meet business objectives.
• Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment.

#LI-Remote

#LI-MM1

The Senior Project Manager is a critical leader at the intersection of account ownership and account production for key client accounts and projects across Highwire. You will serve as the driving force behind marketing, creative, content, and other integrated deliverables, acting as the primary internal lead for day-to-day activity related to project execution. 

In this role, you collaborate with account leads and specialist stakeholders to establish delivery frameworks that strengthen client relationships and ensure project success. While you serve as an internal lead, this role is also client-facing where you’ll be responsible for supporting the overall communication of timelines, project risks, and specific tactical requirements that our teams need from clients to be successful. 

You are responsible for complex project planning, staffing, and deadline management, ensuring every team is adequately resourced and aligned with client expectations. By looking around corners and collaborating with leads on contingencies, you provide the stability and foresight necessary to navigate high-visibility projects.

Key Responsibilities

Strategic Delivery & Client Management

• Integrated Oversight: Manage the intersection of account ownership and production to ensure seamless delivery.
• Client Communication: Act as the owner for timelines and brief needs, maintaining strong trust through consistent communication in collaboration with account leads.
• Strategic Consulting: Articulate strategic plans and consult with clients and internal leads at a high level while ensuring deliverables such as designs, copy, and strategies align with agreed-upon briefs.
• Quality Assurance: Ensure all deliverables meet client goals, company standards, and specific quality requirements for integrated marketing, content, and creative deliverables. 

Operational Excellence & Execution

• Process Development: Contribute to the development of templated processes, including project kickoffs, scoping, resourcing, and contract management in collaboration with finance and agency leadership.
• Creative Operations: Support in streamlining creative workflows, optimizing internal production pipelines, and refining the handoff process between creative, account teams, and clients.
• Resource & Staffing: Take ownership of project staffing and act as the gatekeeper of team priorities to ensure teams are never over-extended.
• Workflow Management: Implement consistent project management processes across multiple concurrent workstreams, ranging from digital and social to video and other integrated marketing assets.
• Change Management: Lead operational execution and manage scope change requests in collaboration with account leads to prevent project derailment.

Financial & Performance Reporting

• Budgetary Control: Manage project-specific budgets, develop detailed Statements of Work (SOWs) and navigate the budget-setting process in support of account lead negotiations.
• Reporting & Insights: Prepare and present project status reports, budget updates, and comprehensive retrospectives to internal and external stakeholders.
• Scope Stewardship: Ensure all project-specific impacts and coordination are based strictly on client goals and agreed-upon scope.

Success Factors

• 7+ years of project management experience in an agency environment, with a proven track record of leading multiple concurrent, complex, and highly visible projects.
• Deep experience running diverse project types, including digital marketing, creative and content deliverables, 
• Ability to think on your toes and find resourceful solutions to problems without heavy oversight.
• Ability to develop new execution processes aligned to best practices in areas where they may not already exist. 
• Bachelor’s degree in a related field (or equivalent experience). Certification as a Project Management Professional (PMP) or CAPM is preferred.
• Exceptional ability to coordinate across functions and practices to deliver effective content marketing strategies that meet client business objectives.
• Ability to prioritize tasks and manage workflows across multiple time-zones.
• Excellent communication, presentation, and negotiation skills.  #LI-Remote

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $16.50- $18.50/ hour in Portland, OR. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness.

#LI-JJ1

#LI-2

#li-onsite

The Senior Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineers, the Sr Solutions Engineer (Corporate New Business) is a functional business consultant,  with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory. A background in software development and experience with developer-centric identity platforms (such as Auth0) can be particularly impactful, enabling you to deeply understand and articulate the value of Auth0 by Okta from a technical implementer's perspective.

What you’ll be doing 

• Work alongside the Corporate/New Business (employee size 300-1249) sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues especially those faced by development and product teams - and provide product demonstrations to align our solutions with customer needs.
• Answer product features and technical questions from customers, partners and Okta colleagues.
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed. This will include scripting and coding to showcase Auth0’s capabilities.
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value.
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team.
• Stay current on competitive analysis and market differentiation.
• Support marketing events including executive briefings, conferences, user groups, and trade shows.
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge.

What you’ll bring to the role

• 8+ years pre-sales engineering experience.
• A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity.
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
• Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Experience working with REST APIs, API Gateways, and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications.
• Leverage your software development background to effectively communicate with technical audiences, including developers, architects, and DevOps engineers, translating their requirements into robust solutions.
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Exceptional communicator.
• Confident dispensing knowledge to a highly skilled and experienced audience, presenting to large rooms filled with experts in the field
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence.
• Typically 25% travel.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

You might also have (not mandatory):

• Hands-on experience with Generative AI or LLM technology such as LangChain, GenKit, LlamaIndex, etc.
• Experience integrating with microservices, data lakes, or customer data platforms.
• Developed ReBAC or Fine Grain Authorization models.
• Diagramming experience for user journey flows, complex architecture diagrams, etc.

Preferred Experience (bonus points):

• Trusted Advisor in your sales region (Area Sales Director and Area Vice President)
• Experience leading highly strategic technical sales plays, targeting new account acquisitions, or transferrable experiences preferred.
• Creation of reusable artifacts to be adopted by the presales and/or sales community.
• Publication of thought leadership documentation externally annually.
• Technical leader among peers and a mentor to help grow others in the segment.

LI#Remote

LI#CM

P7161_3396398

The Solutions Engineer Team

We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation.  Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.

The Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineers Enterprise West, the Solutions Engineer is a functional business consultant,  with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you’ll be doing

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you’ll bring to the role

• 8+ years pre-sales engineering experience and solution selling.
• A passion to serve the Customer, demonstrated in a customer-facing role, such as presales or professional services, but ideally in a pre-sales capacity.
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
• Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Experience working with REST APIs and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, backend (Java, C#, Node.js, Python) development, scripting (Bash, Powershell, Perl)
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• You're an exceptional communicator, adept at simplifying complex technical concepts for diverse audiences, including highly skilled experts in large group settings.
• A confident and articulate presenter, you excel at sharing knowledge and insights with experienced technical professionals and large expert audiences.
• Demonstrated ability to effectively communicate complex technical information to highly skilled and experienced audiences, whether one-on-one or in large presentations.
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
• Diagramming experience for user journey flows, complex architecture diagrams, etc.
• Typically 25% travel.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

You ideally have

• Proven experience designing, implementing, and managing Privileged Access Management (PAM) solutions in enterprise environments.
• Deep understanding of the challenges and best practices associated with securing privileged accounts, including just-in-time (JIT) access, session recording, credential vaulting, and secrets management.
• Practical experience managing Windows Server, Active Directory, LDAP, and Federation services.
• Proficiency in UNIX/Linux, database security, network security, scripting, and DevOps practices preferred.
• Relevant experience with enterprise applications, security management, systems management, identity management, and/or policy management solutions, particularly in the areas of Identity and Privileged Access

P24432_3342674

LI -Remote

LI-LS

ReconCraft is seeking an experienced and hands-on Warehouse Manager to lead and optimize all warehouse and logistics operations in Clackamas, Oregon. This role is responsible for overseeing material receiving, storage, staging, kitting, shipping, and inventory control while ensuring efficient material flow across the organization.

The Warehouse Manager plays a critical role in supporting production and project teams by driving operational efficiency, maintaining high inventory accuracy, and ensuring timely delivery of materials. This position requires strong leadership, cross-functional collaboration, and a commitment to safety, organization, and continuous improvement.

Responsibilities (include but are not limited to):

• Oversee daily warehouse operations, including receiving, storage, kitting, and shipping
• Ensure timely and accurate material flow to support production and project schedules
• Maintain organized warehouse layout, staging areas, and inventory locations
• Drive process improvements to increase efficiency and reduce waste
• Manage and maintain accurate inventory records within the ERP system
• Conduct cycle counts and audits to ensure high inventory accuracy
• Oversee kitting and distribution of materials to project work centers
• Coordinate outbound logistics, including delivery scheduling and pickups
• Manage company drivers, including route planning and daily workload
• Supervise, train, and evaluate warehouse personnel while assigning daily tasks
• Enforce safety standards, OSHA compliance, and proper use of equipment and PPE
• Track and report KPIs, providing updates on warehouse performance and improvements

Essential Job Qualifications and Requirements:

• Education and Certifications:
  • High school diploma or equivalent required
  • Additional education or certifications in logistics, supply chain, or related field preferred

• Required Experience
  • Minimum 7 years of warehouse, logistics, or material management experience
  • Minimum 5 years of leadership or supervisory experience
  • Strong experience with ERP systems and inventory control processes
  • Proven ability to improve warehouse operations and material flow

• Skills & Competencies
  • Strong leadership and team management skills
  • Excellent organizational and problem-solving abilities
  • Proficiency in Microsoft Excel and warehouse management systems
  • Effective communication and cross-functional collaboration skills
  • High attention to detail and process discipline

• Work Environment & Physical Requirements
  • Warehouse and yard environment with exposure to equipment and varying weather conditions
  • Ability to stand, walk, and move throughout the warehouse for extended periods (10+ hours/day)
  • Ability to lift up to 50 pounds as needed
  • May require extended or flexible hours based on operational demands

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

Roofstock’s Values → Short-Term Rental (STR) Org Reflection

• We are entrepreneurs → Launch a startup within a startup
• We are better together → Work across functions & business units to do it fast and well
• We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
• We think like investors → Enhance owners’ and Roofstock’s ROI

About the Team

Roofstock’s STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there’s no such thing as “not my job,” and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win. 

About the Role

As a Senior Housekeeper, you are the quality gatekeeper and mentor within our housekeeping operation. In addition to performing high-standard cleans, you’ll inspect the work of others, train new housekeepers, support consistency across properties, and help resolve urgent in-field issues.

This is a hands-on, field-based role ideal for someone who leads by example, takes pride in cleanliness and presentation, and enjoys coaching others to succeed. 

This part-time seasonal role starting in March and ending in September.

Responsibilities

• Perform full-service turnovers of vacation rental homes per brand standards
• Inspect cleans completed by other housekeepers and ensure adherence to SOPs
• Provide mentorship and on-the-job training to new or developing housekeepers
• Help resolve field issues when urgent issues or concerns arise
• Support spot cleans, touch-ups, or guest service follow-ups as needed
• Ensure homes are functional, clean, and stocked (FCS) prior to guest arrival
• Restock consumables and stage decor, linens, and hospitality touches
• Report damages, maintenance needs, or supply gaps via operational systems
• Provide feedback to management on trends, common issues, or performance gaps
• Provide cross-coverage for your manager when necessary.
• Other duties as assigned

Work Environment
This is a highly physical, field-based role that involves cleaning, lifting, standing, walking, and bending for extended periods. Work will take place inside vacation rental properties as well as outside around driveways, decks, and entryways. The ability to work independently and move quickly between homes is essential

Qualifications

• 2+ years of experience in housekeeping, vacation rental operations, or hospitality
• Demonstrated quality, consistency, and attention to detail in cleaning execution
• Positive attitude and ability to coach and support team members in the field
• Strong understanding of turnover workflows and SOPs
• Physically able to perform cleaning tasks including lifting 25+ lbs, kneeling, and standing for extended periods
• Reliable transportation and valid driver’s license
• Smartphone access and comfort using mobile apps to manage tasks
• Availability to work weekends, holidays, and occasional evenings as needed

Location – [Rockaway Beach, OR] (On-site)

Travel Required
Frequent local travel between homes

Compensation

• Piece rate ranging between $35 and $310 per unit
• $24.50/hr per hour paid for non cleaning tasks

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Competitive & Unique Benefits Package

• Generous PTO Policy
• 12 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• $35/month cell phone subsidy
• Paid sick time
• Holiday stipend 
• Robust health, dental, vision insurance, and more

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation. 

Commitment to Equal Employment Opportunity 

The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

Roofstock’s Values → Short-Term Rental (STR) Org Reflection

• We are entrepreneurs → Launch a startup within a startup
• We are better together → Work across functions & business units to do it fast and well
• We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
• We think like investors → Enhance owners’ and Roofstock’s ROI

About the Team

Roofstock’s STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there’s no such thing as “not my job,” and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win. 

About the Role

As a Senior Housekeeper, you are the quality gatekeeper and mentor within our housekeeping operation. In addition to performing high-standard cleans, you’ll inspect the work of others, train new housekeepers, support consistency across properties, and help resolve urgent in-field issues.

This is a hands-on, field-based role ideal for someone who leads by example, takes pride in cleanliness and presentation, and enjoys coaching others to succeed. 

This part-time seasonal role starting in March and ending in September.

Responsibilities

• Perform full-service turnovers of vacation rental homes per brand standards
• Inspect cleans completed by other housekeepers and ensure adherence to SOPs
• Provide mentorship and on-the-job training to new or developing housekeepers
• Help resolve field issues when urgent issues or concerns arise
• Support spot cleans, touch-ups, or guest service follow-ups as needed
• Ensure homes are functional, clean, and stocked (FCS) prior to guest arrival
• Restock consumables and stage decor, linens, and hospitality touches
• Report damages, maintenance needs, or supply gaps via operational systems
• Provide feedback to management on trends, common issues, or performance gaps
• Provide cross-coverage for your manager when necessary.
• Other duties as assigned

Work Environment
This is a highly physical, field-based role that involves cleaning, lifting, standing, walking, and bending for extended periods. Work will take place inside vacation rental properties as well as outside around driveways, decks, and entryways. The ability to work independently and move quickly between homes is essential

Qualifications

• 2+ years of experience in housekeeping, vacation rental operations, or hospitality
• Demonstrated quality, consistency, and attention to detail in cleaning execution
• Positive attitude and ability to coach and support team members in the field
• Strong understanding of turnover workflows and SOPs
• Physically able to perform cleaning tasks including lifting 25+ lbs, kneeling, and standing for extended periods
• Reliable transportation and valid driver’s license
• Smartphone access and comfort using mobile apps to manage tasks
• Availability to work weekends, holidays, and occasional evenings as needed

Location – [Oceanside, OR] (On-site)

Travel Required
Frequent local travel between homes

Compensation

• Piece rate ranging between $35 and $310 per unit
• $24.50/hr per hour paid for non cleaning tasks

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Competitive & Unique Benefits Package

• Generous PTO Policy
• 12 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• $35/month cell phone subsidy
• Paid sick time
• Holiday stipend 
• Robust health, dental, vision insurance, and more

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation. 

Commitment to Equal Employment Opportunity 

The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

Roofstock’s Values → Short-Term Rental (STR) Org Reflection

• We are entrepreneurs → Launch a startup within a startup
• We are better together → Work across functions & business units to do it fast and well
• We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
• We think like investors → Enhance owners’ and Roofstock’s ROI

About the Team

Roofstock’s STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there’s no such thing as “not my job,” and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win. 

As a Hospitality Operations Manager, you’ll play a key role in ensuring exceptional stays and satisfied owners within your assigned zone. You will be directly responsible for the stewardship of a subset of homes within your zone and the relationships with their owners, while at the same time adopting a team mentality to make sure the entire zone is operating well.

You’ll work alongside Hospitality Coordinators and report to the Team Lead, Hospitality Ops. Your primary focus will be on operational execution — making sure homes are functional, clean, and stocked (FCS), supporting guest readiness, resolving in-stay issues, and proactively maintaining owner satisfaction.

This is a field-based, people-first role ideal for someone who loves hospitality, problem-solving, and ownership.

Responsibilities

• Ensure homes under your stewardship are consistently FCS and guest-ready
• Directly manage a team of housekeepers, overseeing day-to-day operations including scheduling, task assignment, performance monitoring, and providing ongoing coaching and feedback.
• Prioritize and delegate tasks, determining which responsibilities to handle directly and which to dispatch to Hospitality Coordinators for completion, such as inspections, restocks, and other hospitality touches across the zone
• Collaborate with Hospitality Coordinators and other Hospitality Operations Managers in your zone to support a team-first mentality at all times 
• Maintain property-level expertise by visiting homes regularly and anticipating guest or owner issues
• Act as the operational point of contact for assigned homeowners, ensuring responsiveness and support 
• Coordinate with central Guest Experience and Maintenance teams to resolve guest-reported issues
• Take ownership of guest and owner issues by independently approving solutions, such as guest compensation and cost-sharing arrangement with owners as needed
• Identify opportunities to elevate the guest experience through personalization, speed, and detail
• Monitor guest review scores and collaborate with your team lead to raise performance where needed
• Support inventory accuracy, issue prevention, and general property care across your assigned homes
• Partner cross-functionally with onboarding, revenue, and field teams to ensure alignment
• Serve as a thought partner to the Team Lead, actively contributing to the design, adaptation, and updating of process flows to better suit the operational needs of the zone
• Support as needed with training of new team members
• Provide cross coverage as needed in other zones
• Other duties as assigned

Qualifications

• 3–5 years of operational experience in hospitality, property management, or related field
• Strong communication and organizational skills
• Experience coordinating or delivering fieldwork in a fast-paced setting
• Proven ability to solve problems and act with urgency
• Tech savvy and comfortable using mobile and desktop task tools
• Valid driver’s license and reliable transportation required

Work Environment & Physical Demands

• Frequent travel within market required
• Availability to frequently work weekends, holidays, early mornings, and evenings (with 2 days off each week)

Compensation

Compensation may be adjusted based on experience, skills, and interview performance.

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Competitive & Unique Benefits Package

• Generous PTO Policy
• 12 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• Wellness and home office/cell phone subsidies
• Robust health, dental, vision insurance, and more

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Commitment to Equal Employment Opportunity 

The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

#LI-NL1

#LI-ONSITE

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

Roofstock’s Values → Short-Term Rental (STR) Org Reflection

• We are entrepreneurs → Launch a startup within a startup
• We are better together → Work across functions & business units to do it fast and well
• We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
• We think like investors → Enhance owners’ and Roofstock’s ROI

About the Team

Roofstock’s STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there’s no such thing as “not my job,” and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win. 

About the Role

As the Team Lead, Hospitality Operations, you will serve as the day-to-day operational leader of your zone (~100–120 homes). Reporting to the General Manager, you’ll manage a team of Hospitality Operations Managers and Hospitality Coordinators to deliver a five-star guest experience, maintain homeowner satisfaction, and execute key operating standards.

This is a hands-on leadership role for someone who thrives in field operations, enjoys mentoring others, and knows how to drive performance without needing full ownership of sales or pricing strategy. Think of it as a mini-GM role with less direct financial responsibility and more operational execution.

Responsibilities

• Manage all hospitality operations within your zone, overseeing 2–3 Hospitality Ops Managers and a team of Coordinators
• Directly own the relationship with owners for a subset of the homes in your zone, acting as those owners’ Hospitality Operations Manager directly; the number of homes you are directly responsible for will depend on zone dynamics, but the expectation is you would own a similar number of homes as your Hospitality Operations Managers do
• Set your team’s schedule within your zone to best support guests and owners in a sustainable way for the team
• Ensure homes across your zone are consistently functional, clean, and stocked (FCS)
• Lead the team to deliver exceptional guest experiences and prompt resolution of in-stay issues
• Monitor and improve field team productivity, task completion, and inspection coverage
• Uphold standards for cleanliness, maintenance reporting, guest gifts, and hospitality touches
• Ensure timely and accurate supply stocking across homes in your portfolio
• Partner with the General Manager and central teams to align execution with market strategy and collaborate closely in-market with other zones and shared teams
• Act as an escalation point for owner or guest concerns not resolved at the coordinator/manager level
• Provide coaching and development to team members and support performance reviews
• Track and report on operational KPIs including review scores, churn risk, and supply usage
• Other duties as assigned

Work Environment & Physical Demands

• Frequent travel within market required
• Availability to frequently work weekends, holidays, early mornings, and evenings (with 2 days off each week)

Qualifications

• 5+ years in hospitality, operations, or property management
• Experience leading frontline or field teams in high-volume, service-focused environments
• Strong organizational and leadership skills
• Comfortable using mobile tools and task management platforms
• Attention to detail and commitment to brand standards
• Calm under pressure and responsive in the face of guest or owner escalations
• Valid driver’s license and reliable transportation required

Nice to Have

• Proficiency using mobile tools and task management platforms

Travel Required

• Frequent travel within market required
• Availability to frequently work weekends, holidays, early mornings, and evenings (with 2 days off each week)

Location

Rockaway Beach, OR

Compensation

Compensation may be adjusted based on experience, skills, and interview performance.

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Competitive & Unique Benefits Package

• Generous PTO Policy
• 12 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• Wellness and home office/cell phone subsidies
• Robust health, dental, vision insurance, and more
• Wellness and home office/cell phone subsidies 

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.  

Commitment to Equal Employment Opportunity 

Roofstock is an equal opportunity employer. In keeping with the values of Roofstock, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

#LI-ONSITE

#LI-NL1

Withum’s Outsourced Accounting Systems and Services (OASyS) team is seeking an Outsourced Accounting Manager to join our growing team in any US office location. This role will be a hybrid-based position. The Outsourced Accounting Manager will oversee and work together with staff and senior team members to service a wide range of consumer products organizations, specifically in the restaurant and franchise industries.  Are you a proven problem solver with a knack for numbers? Are you dedicated, hardworking and a great team player? If so, this position may be for you!   

Withum’s brand is a reflection of our people, our culture and our strength. Withum has become synonymous with teamwork and client service excellence. The cornerstone of our success can truly be accredited to the dedicated professionals who work here every day, whose mission is to help our clients grow and thrive - to be in a position of strength. But our commitment goes beyond our clients as we continue to live the Withum Way, promoting personal and professional growth for all team members, clients, and surrounding communities. 

How You’ll Spend Your Time:

• Manage and mentor a team of professionals; assign work, review deliverables, and support development through coaching and feedback
• Oversee accounts payable workflows, including review/approval of vendor and contractor payments and maintenance of appropriate supporting documentation
• Review and approve payroll processing and related filings in collaboration with client HR/payroll providers
• Lead the month-end close process, including reviewing proposed journal entries, ensuring timely reconciliations, and maintaining an accurate general ledger
• Review and approve all proposed journal entries (e.g., revenue, payroll, accruals, reclasses) and confirm appropriate supporting details
• Review balance sheet reconciliations and resolve variances, including cash, AR, prepaid, fixed assets, accruals, and other key accounts
• Support budgeting, cash flow forecasting, and performance analytics; help clients translate results into actionable operational decisions
• Partner with client leadership (owners, administrators, controllers, practice managers) as the day-to-day point of contact; proactively communicate status, risks, and recommendations
• Coordinate and facilitate external reviews and annual financial statement audits; manage auditor requests and support timely issuance of deliverables
• Evaluate and strengthen internal controls; streamline close and reporting processes; help implement best practices across AP, AR, payroll, and general ledger activities

The Kinds of People We Want to Talk to Have Many of The Following:

• Bachelor’s degree in accounting or finance required
• CPA preferred and/or MBA equivalent
• 5–7+ years of progressive accounting experience, including leadership and review responsibilities
• Demonstrated client service experience (outsourced accounting, advisory, public accounting, or consulting) with the ability to manage multiple priorities and deadlines
• Outstanding written and verbal communication skills, including the ability to present financial results and recommendations to non-finance stakeholders
• Demonstrated expertise in any ERP/accounting system/other tech platform (i.e. NetSuite, Intacct, QBO, SAP, Oracle, R365)
• Strong proficiency in Excel (pivot tables, lookups, and data validation), data mapping, integration, and automation
• Experience working with industrial and consumer products clients (specifically restaurants and multi-unit franchise operators) with a basic understanding of accounting reporting preferred
• Strong knowledge of month-end close, GAAP-based financial statements, account reconciliations, and internal controls; continuous-improvement mindset
• Proven ability to lead teams, collaborate cross-functionally, and build trusted relationships with clients and internal stakeholders
• Involvement in their community and desire to “give back”

The compensation for this position ranges from $125,000-145,000. In addition to the base compensation, Withum offers a competitive benefits package and bonus program (for eligible roles) based on individual and firm performance. Final offer amounts are based on multiple factors such as the specific role, hiring location, as well as the individual’s skills, experience and qualifications. For additional information on our benefits, visit our website at https://www.withum.com/careers/.

#LI-MD1

#LI-Hybrid

The Specialist II, Technical Documentation is a contributor in managing documentation projects in the Global Products Information department. They should be able to work independently on multiple projects, leading the execution of tactical documentation activities and drive them to completion within required timeframes. They must collaborate with internal customers, meeting internal requirements and deadlines in an organized manner. 

Responsibilities 

• Compile, organize, and edit content provided by subject matter experts. 

• Scope, track and manage documentation process to ensure that high-quality documentation is delivered on time and within budget. 

• Translate complex information into simple, polished, engaging content. 

• Develop comprehensive documentation that is consistent and accurate. 

• Use a consistent voice across all documentation. 

• Evaluate current content and develop innovative methods for improvement. 

• Collaborate with Program Managers to meet required and established deadlines. 

• Research and gather information to further develop content. 

• Consistently multitask on complex projects requiring independent actions. 

• Provide timely and accurate updates to the reporting manager. 

Skills 

• Strong written and oral communication skills, with a keen eye for detail. 

• Fluency in technical and common office software. 

• Willingness to take on new challenges and build on current skills. 

• Ability to prioritize and execute tasks in a fast-paced environment. 

• Highly self-motivated and autonomous. 

• Ability to quickly learn and understand complex subject matter. 

• Exceptional analytical and conceptual thinking skills. 

Experience 

• BS degree in English, Journalism, Communication, or Business. 

• 5-10 years' experience documenting technical equipment and processes within a semiconductor capital equipment environment may be substituted for educational requirement. 

• 5 years' experience writing operation, maintenance, troubleshooting, software user, and repair manuals on complex electro-mechanical equipment. 

• Proven writing, grammar, communication, and organization skills. 

• Experience in structural authoring platforms. 

• Outstanding personal computer skills and expert knowledge of industry-standard word processing, desktop publishing, and graphics applications. 

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform into one of our largest AI native customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your account and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 7+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

Who We Are (Mode Mobile)

Mode Mobile is the creator of EarnOS, a transformational software that turns ordinary smartphones into "EarnPhones". This innovation empowers users globally to monetize everyday mobile activities such as streaming, gaming, shopping, etc. We enable users to profit from their data and attention, rather than letting only tech giants benefit. What sets us apart is our inclusive approach - converting users into earners, facilitating over $150M in earnings and savings, while going a step further and turning earners into owners by awarding stock ownership in Mobile Mobile based on their usage. We have attracted over 40 million users across 170 countries. 

​​Mode Mobile is proud to stand as the #1 Fastest Growing North American Software Company recognized in Deloitte's 2023 Technology Fast 500, and ranked #2 across all sectors.

For additional insights check out the information about our reward-based super app, Mode Earn App, that also powers the reward engine behind our proprietary smartphone, Mode Earn Phone.

Our Team and Culture Drive Our Success

Our team is the heart of our culture.  We value innovation, collaboration, and curiosity, with a passion for getting things done.  We strive to hire and cultivate the best team members and foster a culture of open communication and transparency.  We are driven and hard-working but also committed to having fun along the way.  We allow OKRs to guide us, assume positive intent, sometimes agree to disagree and commit, honor our commitments, seek to accomplish more with less, and encourage everyone to speak up as our team owns our company’s success.

You can read more about our team and how we work here.

The Role

Mode Mobile is seeking a Senior Product Manager to lead product strategy and execution for a recently acquired multimillion dollar utility app. Over time, you’ll expand your ownership to other newly acquired and organically developed mobile applications. This is a senior-level, high-ownership role for a proven product leader who combines business acumen, operational excellence, and user empathy.

You will be responsible for continuing to grow and optimize a mobile app with over 2M DAU with annual revenue exceeding $10M. And as you take on new products, you’ll work to identify high opportunity strategies that can drive growth and profitability, driving meaningful business outcomes.  You will work closely with the Director of Product and General Manager of your business unit, cross-functional teams, and executives to establish the roadmap, lead teams, and set the bar for world-class product management.

Key Responsibilities

• Define and lead a vision for your products that aligns with organizational goals
• Develop strategic product-feature roadmaps and drive execution from concept to scale by analyzing and implementing best-in-market trends and out-of-the-box ideas.
• Collaborate with Engineering, Design, User Acquisition, Monetization, and Data teams to deliver value-driven, measurable results.
• Own business and product performance, including revenue, engagement, conversion, retention, and P&L outcomes, and financial forecasts.
• Conduct ongoing experimentation, user and competitor research to support strategic decision making that drives monetization and user growth
• Provide visibility into business performance and communicate results clearly to executive stakeholders and the broader organization
• Serve as a role model and standard-setter for product excellence for your cross-function team

Who You Are

• A strategic, business-minded product leader with deep understanding of P&L ownership and revenue drivers.
• A self-starter who thrives in ambiguity and operates with high accountability in driving efficient product pipelines.
• Experienced leading product dev teams to drive engagement and impact on the product and business.
• Expert at balancing user value with business impact, ensuring that both scale together.
• Skilled at using data, A/B experimentation, and intuition to make the best possible decisions.
• A natural collaborator who communicates effectively across all levels of the organization.
• Alignment with our core values:
  
  • ​​Accountable: You take ownership of your responsibilities, demonstrating trustworthiness and self-discipline. You are consistent in your work, transparent in your actions, and communicate effectively. You follow through on commitments and strive for continuous improvement.
  • Action-driven: Identify what is most important, agree on scope, execute in a timely manner, and drive the greatest impact.  You take initiative, roll up your sleeves, and get things done.
  • Caring: You genuinely care about yourself and others, our business and craft, our mission and vision, and are passionate in heart and mind. You understand the importance of our team and strive to create a positive, supportive work environment.
  • Curious: You focus on the ‘why,’ learn and expand your knowledge, explore new ideas, and generally make things better.  You're a lifelong learner with a thirst for knowledge and a constant desire to improve.
  • Thorough: Your work is thoughtful, impactful, timely, accurate, and complete.  You pay attention to detail, are meticulous, and ensure quality work and compliance.

Qualifications

• 7+ years of professional product management experience, including 3+ years of independently owning a product / business line.
• Proven experience managing products with P&L accountability and delivering measurable business outcomes.
• Experience in mobile app ecosystems, with strong understanding of  subscription, IAP, and IAA monetization strategies. Experience with utility apps, rewarded ecosystems, social and gaming apps is a plus.
• Demonstrated success within multi-app portfolios.
• Strong analytical skills; proficiency in data tools such as Mixpanel, Google Sheets, and business performance dashboards.
• Excellent written and verbal communication, capable of influencing at the executive level.

Why This Role Matters

If you want a role that is high-impact, this is the one for you. You’ll be the ringleader for one of Mode’s most successful mobile apps that drives major impact for millions of users all across the globe and generates ~$10M/yr for the business. Your success here can help create blueprints for our aggressive expansion through in-house products and M&A, and lead to opportunities across our portfolio.

Bring ambition. Bring curiosity. Bring energy. We’ll iterate from there!

We Believe In The Following Workplace Norms

• Allow OKRs to Guide Us
• Assume Positive Intent
• Agree to Disagree & Commit
• Set New Precedents
• Accomplish More with Less
• Hold Yourself & Others to High Standards
• Speak Up
• Be Resourceful
• Follow the 80/20 Rule

What We Are Offering

• We are a 100% remote-first, global company.
• A competitive compensation package.
• We offer generous perks & benefits to team members. 
• Participation in the Company's equity and token plan (for full-time team members).
• We provide individual bonuses in accordance with our Company Bonus Program.
• Work with energetic, passionate, and results-driven people.
• Celebrate team members' personal & work milestones.
• Remote social activities, including virtual coffee buddies. 
• Bonus.ly - we use Bonusly as a way to recognize and reward team members for their hard work and commitment.
• Weekly Wednesday Get Stuff Done Days (No Meetings).
• Open PTO and generous Company Holidays (for full-time team members).
• 10 annual Wellness Fridays.

If we just described you and your perfect role, we'd love to talk with you.  We have a lot to accomplish this year and look forward to making headway and creating success together!

Mode Mobile does not accept/pay fees for unsolicited resumes from third-party agencies/vendors.

Our company is an Equal Employment Opportunity (EEO) employer. We are committed to providing a work environment free of discrimination and harassment. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and strive to create an inclusive environment for all team members.

Your opportunity

We are looking for a strategic, hands-on leader to serve as our internal expert and owner of both value selling and sales process methodology. You will design our value selling framework, define and codify our end-to-end sales process, and establish the content, tools, and training programs that bring both to life in the field - from how we qualify an opportunity to how we build and present a winning business case.

You will be the connective tissue between Sales, Marketing, and Product - ensuring our messaging is sharp, our sales process is clearly defined and consistently executed, and our sellers and managers have the skills and resources they need at every stage of the buyer journey. You will partner with regional enablement leads to deliver these programs globally, coaching frontline managers alongside new hires and experienced reps alike. 

This is a high-visibility, high-impact role for someone who is energized by building, and who wants to leave a lasting mark on how a growing SaaS company sells.

What you’ll do

• Lead the design, build, and annual refresh of the company's value selling framework - including core value pillars, differentiated positioning, proof points, and buyer-facing narratives — developed in close partnership with Sales, Marketing, and Product leadership.
• Facilitate cross-functional alignment sessions with Sales, Marketing, and Product to ensure the value framework remains a living asset - consistently reflected in messaging, content, campaigns, and seller conversations.

• Partner with Marketing to build and manage a world-class sales content library - including pitch decks, business case templates, battle cards, and discovery guides - aligned to buyer personas, verticals, and stages of the sales cycle.
• Design and lead a global value selling curriculum - including onboarding modules, ongoing skills training, and manager coaching frameworks - that equips new hires and tenured reps to sell on business outcomes, not features.
• You will partner with regional enablement leads to deliver these programs globally — directly owning delivery across the Americas, and partnering with regional enablement leads in EMEA and APAC to adapt and execute them in those markets.

• Coach sellers on discovery best practices - helping them uncover business pain, quantify impact, and connect solutions to measurable customer outcomes.
• Build and maintain documentation and training content for each stage of the sales cycle - including qualification, discovery, solution framing, forecasting, business case development, and closing motions
• Develop manager enablement content that equips frontline leaders to coach their teams on sales process adherence, deal progression, and pipeline quality
• Partner with Revenue Operations to ensure the sales process is reflected accurately in CRM and that stage definitions align to how deals are actually won

Required Skills:

• 8+ years in Sales Enablement with demonstrated global program ownership.
• Deep expertise in a structured value selling methodology - Command of the Message, Challenger Sale, or equivalent - with hands-on experience certifying or coaching sellers.
• Strong executive presence and communication skills - able to influence Sales leadership, Marketing stakeholders, and frontline managers across geographies.
• Exceptional written and verbal communication skills with the ability to translate complex product capabilities into compelling business value narratives.
• Highly collaborative - thrives working across Sales, Marketing, Product, and Customer Success in a fast-paced SaaS environment.Experience partnering with and enabling regional teams to deliver globally consistent but locally relevant training and content.
• Experience defining or codifying a B2B SaaS sales process 
• Proven ability to coach managers on how to inspect deals, reinforce process, and develop their teams through the lens of a structured sales methodology
• Willingness to Travel: Ready to travel as needed.

Please note that visa sponsorship is not available for this position.

#LI-MM4 #LI-Remote 

National Builder Sales Manager-National Accounts

What we can offer:

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.

We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!

The Opportunity: The Pro Builder National Account Team is seeking a qualified candidate that can reside in one of the following areas- Phoenix AZ, Las Vegas, Northern CA, Southern California, Seattle, Portland, Salt Lake City

Recognized as a leading integrated solutions provider for today’s homebuilders with its extensive range of innovative appliances, LG Electronics USA is set to expand by establishing a world class builder sales organization supported by solution driven operations and logistics teams.

From high-end built-in kitchen packages that combine luxury and functionality, to a wide assortment of premium laundry innovations, to advanced smart home solutions, and notably, energy-efficient water heaters and HVAC systems – LG is at the forefront of delivering products that align with the evolving needs of builders.

We are uniquely positioned to provide solutions to homebuilders on a national, regional, and local scale with a brand that homeowners trust. Join our burgeoning team as we expand on these capabilities to deliver unprecedented business growth for LG and our builder clients.

As the National Senior Builder Sales Manager, you will:

· Be responsible for selling and promoting all brands of LG appliances to new and existing national and regional single-family builders, multi-family builders, and developers in the West Coast Region.

· Execute and deliver all sales and margin operating plan goals.

· Identify new business opportunities and develop marketing strategies to grow the territory with an awareness of potential channel conflicts.

· Build strong customer relationships through solution selling and resolve issues that arise.

· Analyze market and sales strategy.

· Analyze competitive landscape and determine opportunities.

· Develop and conduct sales training.

· Perform administrative functions to meet deadlines.

· Ability to cold call prospective accounts and turn the opportunity from a prospect to a purchasing account.

Qualifications:

· GED is required; Bachelors preferred.

· Minimum 8+ years' experience.

· Experience in the Builder industry, and/or, the home appliance industry.

· Salary range will depend on location of successful candidate.

Recruiting Salary Range: Commensurate to experience and location

ESSENTIAL JOB RESPONSIBILITIES include but are not limited to:

• Supports and demonstrates IMA’s core values
• Values and understands the importance of diversity, equity, and inclusion among all IMA associates
• Responsibility for design and implementation of International Programs and CMPs
• Under minimal guidance, prepares and markets global renewal submissions, including gathering information and markets and/or delivers submissions to underwriters
• Coordinates strategy meetings and participates in client account review meetings, marketing meetings, and/or client proposal presentations
• Responsibility for completing the Global Risk Insurance Manuals on specified accounts
• Provides input in the development and implementation of department policies and procedures, as well as operating and strategic plans within area of specialty
• Manages the Global Account Coordinator and/or the Account Manager to input client data in the WBNet3.0 system or other partner systems for select international reverse flow accounts
• Manages Global Account Manager and/or Account Coordinator regarding the account review information and the bind coverage information in conjunction with workflow standards
• Responds to and finalizes RFP requests
• Researches and understands international industry trends, product development, and government regulations globally
• Assists Director of Global Risk & Benefits in training, mentoring of IMA associates, and department projects and initiatives

REQUIRED EXPERIENCE AND SKILLS include but are not limited to:

• 5 to 10 years of similar or related experience
• Bachelor’s degree preferred or equivalent experience
• Attains and/or maintains professional designation or license: CIC and/or CPCU required
• Preferred: intermediate EPIC Applied Systems experience
• Experience with MS Office products required (specifically Teams, PowerPoint, Outlook, Word and Excel)
• Moderate travel required (25-50%)
• Required: strong written and oral communication skills
• Required: strong analytical and insurance interpretation skills

COMPETENCIES & TRAITS:

• Business Acumen
• Professionalism
• Building relationships
• Problem Solving
• Communicating

#LI-JS1

Senior Account Managers on our Financial & Professional Services teams lead integrated communications programs for some of the most influential companies across banking, insurance, consulting, and advisory-driven industries. They bring deep experience in areas such as financial services innovation, consulting thought leadership, and enterprise advisory, guiding teams in translating complex business topics into compelling narratives that resonate with key audiences.

In this role, Senior Account Managers oversee multiple account teams, managing both high-level strategy and day-to-day execution across media relations and integrated programs. They ensure communications strategies are forward-thinking, results-driven, and aligned with client business objectives.

Senior Account Managers also play a key leadership role within the agency — mentoring and inspiring team members, contributing to new business development, and helping Highwire deliver exceptional results for Financial or Professional Services clients. Strong writing, strategic thinking, and a deep understanding of the financial and professional services media landscape are essential to success in this role.

Key Responsibilities

Media Relations

• Lead strategic media and analyst relations programs for Financial or Professional Services clients.
• Build and maintain strong relationships with top-tier financial, business, and trade press.
• Guide account teams in identifying news opportunities, shaping compelling story angles, and executing proactive media outreach.
• Partner with clients to elevate thought leadership through feature coverage, executive interviews, and contributed content.
• Oversee measurement and reporting of media performance to ensure programs deliver meaningful visibility and business impact.

Client Service / Management

• Serve as the day-to-day account lead for up to 5 Financial or Professional Services clients, ensuring exceptional client service and program execution.
• Direct teams of 5–10 members, from interns to VPs, managing workflow, priorities, and team development.
• Provide strategic counsel aligned with each client’s business objectives and sector-specific goals.
• Build and maintain relationships with key financial, consulting, and business media.
• Oversee communications programs from kickoff through goal achievement, ensuring measurable impact.
• Set ambitious yet achievable client goals through creative campaigns and amplification strategies tied to business outcomes.
• Develop and manage monthly and annual budgets, staffing allocations, and team priorities.
• Ensure accurate client billing, expense management, and overall account health.
• Participate in program execution as needed, including writing, media relations, digital communications, and crisis support.
• Serve as an ambassador for the agency and our Financial & Professional Services teams.

Agency Operations

• Contribute to company growth through new business development, organic client expansion, and creation of client case studies within the Financial & Professional Services sector.
• Attend networking events, seminars, and conferences relevant to financial services, consulting, and communications to maintain professional development and build relationships.
• Lead at least one agency-wide training annually and participate in internal trainings as needed.
• Establish and maintain a focus area within agency support, such as digital strategy, thought leadership development, or sector-specific communications initiatives.

Team Development

• Manage up to 2 direct reports, set goals, conduct quarterly check-ins, and deliver annual reviews.
• Act as a coach across account teams by teaching, providing guidance, recognizing achievements, delegating effectively, and mapping work to strategy and client goals.
• Maintain a respectful, enthusiastic, and professional attitude toward coworkers, clients, and external partners.
• Lead by example and ensure teammates have clarity on roles, responsibilities, and Financial & Professional Services objectives.

Account Leadership

• Deliver high-level account management and strategic counsel specifically for Financial or Professional Services clients.
• Execute integrated communications programs as needed, supporting writing, media relations, digital communications, and crisis efforts.
• Mentor and develop team members, ensuring alignment with agency standards and client objectives.
• Support agency growth through client development, business opportunities, and thought leadership in the Financial & Professional Services sector.

Success Factors

• Minimum of six years of experience in PR, marketing, or communications agencies, with at least one year as an Account Manager.
• Prior experience managing Financial or Professional Services clients in an agency environment.
• Strong understanding of the Financial or Professional Services industry and media landscape.
• Established relationships with financial, business, and trade media.
• Proven ability to develop and lead communications strategies that drive visibility and credibility for Financial or Professional Services brands.
• Strong writing, storytelling, and strategic thinking skills.
• Experience managing multiple client accounts, budgets, and cross-functional teams simultaneously.
• Track record of mentoring and developing junior staff.
• Organized, proactive, and entrepreneurial mindset.
• Exceptional communication and leadership skills with the ability to inspire teams and deliver measurable results. #LI-Remote

Senior Account Managers on our Cybersecurity team lead integrated communications programs for some of the most influential companies in the cybersecurity sector. They bring deep experience across areas such as threat intelligence, incident response, data protection, and cloud security, and guide teams in translating complex technical topics into compelling narratives that resonate with business and industry audiences.

In this role, Senior Account Managers oversee multiple account teams, managing both high-level strategy and day-to-day execution across media relations and integrated programs. They ensure communications strategies are forward-thinking, results-driven, and aligned with client business objectives.

Senior Account Managers also play a key leadership role within the agency — mentoring and inspiring team members, contributing to new business development, and helping Highwire deliver exceptional results for cybersecurity clients. Strong writing, strategic thinking, and a deep understanding of the cybersecurity media landscape are essential to success in this role.

Key Responsibilities

Media Relations

• Lead strategic media and analyst relations programs for cybersecurity clients across areas including threat intelligence, incident response, data protection, and cloud security.
• Build and maintain strong relationships with top-tier cybersecurity, technology, and business journalists, as well as key industry analysts.
• Guide account teams in identifying news opportunities, shaping compelling story angles, and executing proactive media outreach.
• Partner with clients to elevate thought leadership through feature coverage, executive interviews, and contributed content.
• Oversee measurement and reporting of media performance to ensure programs deliver meaningful visibility and business impact.

Client Service / Management

• Serve as the day-to-day account lead for up to 5 cybersecurity clients, ensuring exceptional client service and program execution.
• Direct teams of 5–10 members, across various levels, managing workflow, priorities, and team development.
• Provide strategic counsel aligned with each client’s business objectives and cybersecurity-focused goals.
• Build and maintain relationships with key cybersecurity and business media.
• Oversee communications programs from kickoff through goal achievement, ensuring measurable impact.
• Set ambitious yet achievable client goals through creative campaigns and amplification strategies tied to business outcomes.
• Develop and manage monthly and annual budgets, staffing allocations, and team priorities.
• Ensure accurate client billing, expense management, and overall account health.
• Participate in program execution as needed, including writing, media relations, digital communications, and crisis support.
• Serve as an ambassador for the agency and our cybersecurity practice.

Agency Operations

• Contribute to company growth through new business development, organic client expansion, and creation of client case studies.
• Attend networking events, seminars, and conferences relevant to cybersecurity and communications to maintain professional development and build relationships.
• Lead at least one agency-wide training annually and participate in internal trainings as needed.
• Establish and maintain a focus area within agency support, such as digital strategy, thought leadership development, or cybersecurity-specific communications initiatives

Team Development

• Manage up to 2 direct reports, set goals, conduct quarterly check-ins, and deliver annual reviews.
• Act as a coach across account teams by teaching, providing guidance, recognizing achievements, delegating effectively, and mapping work to strategy and client goals.
• Maintain a respectful, enthusiastic, and professional attitude toward coworkers, clients, and external partners.
• Lead by example and ensure teammates have clarity on roles, responsibilities, and cybersecurity client objectives.

Account Leadership

• Deliver high-level account management and strategic counsel for cybersecurity clients.
• Execute integrated communications programs as needed, supporting writing, media relations, digital communications, and crisis efforts.
• Mentor and develop team members, ensuring alignment with agency standards and client objectives.
• Support agency growth through client development, business opportunities, and thought leadership in the cybersecurity sector.

Success Factors

• Minimum of six years of experience in PR, marketing, or communications agencies, with at least one year as an Account Manager.
• Prior experience managing cybersecurity clients in an agency environment.
• Strong understanding of the cybersecurity industry and media landscape.
• Established relationships with cybersecurity, technology, and business media.
• Proven ability to develop and lead communications strategies that drive visibility and credibility for cybersecurity brands.
• Strong writing, storytelling, and strategic thinking skills.
• Experience managing multiple client accounts, budgets, and cross-functional teams simultaneously.
• Track record of mentoring and developing junior staff.
• Organized, proactive, and entrepreneurial mindset.
• Exceptional communication and leadership skills with the ability to inspire teams and deliver measurable results. #LI-Remote

Remote

Senior Account Managers on our B2B Technology team lead integrated communications programs for some of the most innovative companies in enterprise technology. They bring deep experience in B2B technology sectors such as enterprise software, cloud, AI, security, and data, and guide teams in translating complex technologies into compelling narratives that drive business impact.

In this role, Senior Account Managers oversee multiple account teams, managing both high-level strategy and day-to-day execution across media relations and integrated programs. They ensure communications strategies are forward-thinking, results-driven, and aligned with client business objectives.

Senior Account Managers also play a key leadership role within the agency — mentoring and inspiring team members, contributing to new business development, and helping Highwire deliver exceptional results for B2B technology clients. Strong writing, strategic thinking, and a deep understanding of the technology media landscape are essential to success in this role.

Key Responsibilities

Client Service / Management

• Serve as the day-to-day account lead for up to 5 B2B technology clients, ensuring exceptional client service and account management.
• Direct teams of 5–10 members, from interns to VPs, managing workflow, priorities, and team development.
• Provide strategic counsel aligned with each client’s business objectives and technology-focused goals.
• Build and maintain strong relationships with top-tier technology and business press.
• Actively contribute to B2B technology practice groups, sharing industry insights and challenging junior staff to think strategically.
• Oversee PR programs from kickoff to goal achievement, ensuring measurable impact.
• Set ambitious, achievable client goals through creative campaigns and amplification techniques that tie directly to clients’ technology business objectives.
• Develop and manage monthly/annual budgets and team priority allocations.
• Ensure accurate client billing, recoup client expenses, and maintain account status.
• Participate in program execution as appropriate, including writing/editing, media relations, social media, digital communications, and crisis support.
• Serve as an ambassador for the agency and our B2B technology practice.

Media Relations

• Lead strategic media and analyst relations programs for B2B technology clients across sectors including enterprise software, cloud, AI, security, and data.
• Build and maintain strong relationships with top-tier business, technology, and trade journalists, as well as key industry analysts.
• Guide account teams in identifying news opportunities, shaping compelling story angles, and executing proactive media outreach.
• Partner with clients to elevate thought leadership through feature coverage, executive interviews, and contributed content.
• Oversee measurement and reporting of media performance to ensure programs deliver meaningful visibility and business impact.

Agency Operations

• Contribute to company growth through new business development, organic client expansion, and creation of client case studies within the B2B technology space.
• Attend networking events, seminars, and conferences relevant to technology and communications, including occasional out-of-hours events, to maintain professional development and build relationships.
• Lead at least one agency-wide training annually and participate in trainings as needed.
• Establish and maintain a focus area within agency support, such as digital strategy, social media, or technology-specific communications initiatives.

Team Development

• Manage up to 2 direct reports, set goals, conduct quarterly check-ins, and deliver annual reviews.
• Act as a coach across account teams by teaching, providing guidance, recognizing achievements, delegating effectively, and mapping work to strategy and client goals.
• Maintain a respectful, enthusiastic, and professional attitude toward coworkers, clients, and external partners.
• Lead by example and ensure teammates have clarity on roles, responsibilities, and B2B technology objectives.

Account Leadership

• Deliver high-level account management and strategic counsel specifically for B2B technology clients.
• Execute programs as needed, supporting writing, media relations, social, digital, and crisis efforts.
• Mentor and develop team members, ensuring alignment with agency standards and client objectives.
• Support agency growth through client development, business opportunities, and thought leadership in the technology sector.

Success Factors

• Minimum of six years of experience in PR, marketing, or communications agencies, with at least one year as an Account Manager.
• Prior experience managing B2B technology clients in an agency setting.
• Organized, self-motivated, and entrepreneurial mindset.
• Established media relationships and proven experience pitching feature placements for technology clients.
• Strong experience developing PR plans and campaigns for B2B technology clients.
• Solid understanding of staffing budgets and ability to make staffing recommendations.
• Ability to prioritize responsibilities based on impact, timelines, workflow, and client goals.
• Commitment to self-improvement and proactive in suggesting solutions. 
• Exceptional communication and leadership skills, with a track record of inspiring teams and delivering results in the B2B technology sector.  #LI-Remote

Senior Account Executives at Highwire are strategic communicators, client champions, and team leaders. On our Professional Services team, they work with trusted brands and disruptors across financial services, insurance technology, consulting, and other advisory-driven industries. They help these clients navigate complex markets, build executive visibility, and lead conversations that influence industries.

They are confident communicators, skilled writers, and savvy media strategists who take ownership of tactical execution while supporting broader client strategy.

Key Responsibilities

 Client Service & Program Management

• Lead the tactical delivery of client programs including media relations, executive thought leadership, awards, speaking, and content.
• Own day-to-day client communications and lead weekly PR calls.
• Manage projects from start to finish—ensuring quality, deadlines, and strategic alignment.
• Develop quarterly PR plans and campaign calendars, including trend-based storytelling and leadership themes.
• Monitor industry, competitor, and regulatory news for proactive commentary opportunities.
• Help lead media training sessions, including message development and all follow-up deliverables.
• Assist in planning and allocating budgets and internal team resources.

Media & Influencer Relations

• Lead media efforts with strong relationships across at least 10 key business, finance, or industry-specific publications.
• Proactively craft and deliver high-quality pitches that drive media coverage aligned with client goals.
• Identify and share emerging media trends, journalist movements, and new story opportunities within the financial and professional services space.
• Develop and execute influencer and amplification strategies, particularly across LinkedIn, business podcasts, and niche financial media.
• Utilize social media channels to elevate client visibility and support earned efforts.
• Track media performance and demonstrate ROI using insights and reporting tools.
• Mentor junior team members to strengthen media relationships and pitching skills.

Writing & Content Development

• Write and edit content with a sharp eye for financial, legal, or professional services nuance, including:
  • Press releases, pitches, and executive commentary
  • Contributed articles, blogs, speaking abstracts, and awards
  • Messaging documents, backgrounders, Q&As, and media briefing books
• Translate complex ideas (e.g., regulations, economic trends, tech disruption) into compelling, accessible narratives.
• Maintain consistent tone, quality, and brand alignment across all content.

Insights, Analytics & Integration

• Lead client reporting, using analytics tools to track media results and provide strategic insights.
• Apply data to evolve storytelling, improve pitching strategies, and optimize campaign outcomes.
• Collaborate across internal teams—content, design, social, and strategy—to ensure fully integrated service delivery.
• Support AI adoption across the team by identifying tools that enhance research, precision, or efficiency.

Mentorship & Collaboration

• Coach junior staff, helping them grow in media relations, writing, and industry expertise.
• Contribute to a team culture built on collaboration, communication, and mutual respect.
• Lead by example—managing up and down with transparency, professionalism, and drive.

Agency Engagement & Operations

• Support new business efforts by contributing research and participating in pitches.
• Share your expertise through blog posts, internal training, or client case studies.
• Actively participate in industry events and networking opportunities.
• Embrace and model Highwire’s flexible work culture.
• Recommend improvements to workflows or team practices to drive success.

Professional Growth & Self-Development

• Set and track quarterly performance goals with your manager.
• Proactively prioritize tasks and take full ownership of timelines and deliverables.
• Drive initiatives forward independently and with accountability.
• Seek feedback regularly and turn it into action.
• Consistently meet deadlines—or communicate early when adjustments are needed.
• Stay up to date on financial services, insurtech, and business news to bring ideas and context to your work.

Success Factors

• 3–5 years of PR/communications experience in an agency setting (required)
• Experience in financial services, insurance technology, or other professional services industries (required)
• Strong media relationships across business, financial, and trade outlets (e.g., CNBC, Bloomberg, WSJ, Business Insider, Insurance Journal, etc.)
• Ability to distill complex business topics into engaging stories for diverse media audiences
• Excellent writing and editing skills across formats
• Confidence managing client relationships and internal teams
• Familiarity with analytics tools and reporting best practices
• A collaborative, solutions-oriented, and growth-minded approach #LI-Remote

Senior Account Executives at Highwire are trusted advisors, skilled storytellers, and sharp strategists. On our Cybersecurity team, they partner with leading-edge brands at the forefront of global security innovation, working across threat intelligence, cloud security, incident response, identity, and more.

They thrive on tackling complex topics and turning them into compelling, media-worthy narratives. As strong communicators, proactive team players, and emerging leaders, they take ownership of their impact and help drive meaningful results for clients.

Key Responsibilities

Client Service & Program Management

• Own tactical execution of cybersecurity-focused PR program elements, including media relations, analyst engagement, thought leadership, speaking, and content.
• Lead weekly client calls, provide strategic counsel, and serve as a trusted point of contact—even during sensitive or reactive news cycles.
• Manage projects from kickoff through execution—keeping deliverables on track and aligned to broader strategic goals.
• Develop quarterly cybersecurity campaign plans, incorporating industry trends, breaking news, and creative angles.
• Monitor the threat landscape, competitors, and relevant regulatory developments to identify timely commentary opportunities.
• Support client media training, including message development and session follow-up.
• Help develop budgets and allocate team resources based on evolving client needs.

Media & Influencer Relations

• Lead media strategy and execution for cybersecurity clients, with strong existing relationships across 10+ business, trade, and cybersecurity reporters.
• Consistently craft and deliver creative, proactive pitches that generate high-quality media coverage and thought leadership.
• Identify new media trends, outlets, and journalists relevant to the security space—and share insights across the agency.
• Drive and support influencer engagement, content campaigns, and amplification strategies across digital and social platforms.
• Use social channels to boost client visibility and executive voice while supporting broader narrative efforts.
• Measure and communicate the ROI of PR programs, using analytics to optimize ongoing initiatives.
• Coach junior staff on cybersecurity-specific media strategies and relationship building.

Writing & Content Development

• Write and edit high-impact cybersecurity-focused content, such as:
• Thought leadership articles, press releases, and contributed pieces
• Speaking abstracts, award nominations, and analyst briefings
• Media pitches, briefing books, backgrounders, and internal client materials
• Ensure content reflects technical accuracy, industry nuance, and journalistic relevance.
• Create timely, creative narratives that make technical topics relatable to media and business audiences alike.

Insights, Analytics & Integration

• Lead results reporting and campaign measurement, clearly articulating outcomes and PR value to clients.
• Leverage insights and data to refine cybersecurity campaign strategies.
• Collaborate across teams to ensure integrated service delivery—especially around AI, design, content, and social media.
• Identify and adopt AI tools that support campaign precision, speed, and efficiency.

Mentorship & Collaboration

• Mentor and support junior staff, helping them build their cybersecurity knowledge, media skills, and client confidence.
• Foster an inclusive, high-performing team culture built on respect, communication, and shared success.
• Lead by example through proactive, solution-oriented collaboration and professional conduct.

 Agency Engagement & Operations

• Contribute to new business initiatives, from background research to pitch participation.
• Write for Highwire’s blog and engage with agency social channels to share cybersecurity insights and wins.
• Attend and encourage participation in security conferences, networking events, and relevant meetups.
• Bring thoughtful ideas to help improve agency culture, workflows, and team growth.

Professional Growth & Self-Development

• Set and track quarterly goals with your manager to support career development.
• Prioritize tasks effectively to meet client goals and internal expectations.
• Demonstrate independence in driving projects and initiatives forward with minimal oversight.
• Seek feedback and act on it—bringing a continuous improvement mindset to your work.
• Consistently meet deadlines and communicate clearly when priorities shift.
• Stay up to date on cybersecurity news, industry changes, and media trends.

Success Factors

• 3–5 years of PR/communications experience in an agency setting (required)
  
• Direct experience working with cybersecurity clients or within the security industry
• Strong media relationships across tech, business, and security trades (e.g., Wired, TechCrunch, CyberScoop, SC Magazine, Dark Reading, Axios, etc.)
• Ability to understand and translate complex cybersecurity topics into compelling media narratives
• Excellent writing, editing, and content development skills
• Experience managing client communications, priorities, and deliverables
• Confidence using analytics tools and reporting on performance metrics
• A collaborative, curious, and client-first mindset #LI-Remote

Senior Account Executives at Highwire are more than media pros—they are tactical leaders, trusted client partners, and collaborative mentors who drive real results. On our B2B Technology team, they work with some of the most dynamic companies in tech, spanning AI, fintech, enterprise SaaS, and infrastructure.

They are skilled communicators, self-starters, and relationship builders who thrive in fast-moving, high-growth environments and play a key role in delivering impactful client programs.

Key Responsibilities

Client Service & Program Management

• Lead tactical execution of key PR program elements including media relations, analyst relations, awards, speaking, and content.
• Manage projects from concept through completion, ensuring alignment with strategic goals, timelines, and budgets.
• Lead regular client communications, including owning and facilitating weekly PR calls and check-ins.
• Serve as a reliable, go-to resource for clients, offering strategic counsel—even under high-pressure or reactive circumstances.
• Develop and present quarterly campaigns and PR plans, incorporating creative themes, trendscapes, and thought leadership.
• Track competitor activity and identify timely opportunities for client commentary and positioning.
• Participate in media training sessions, developing key messages and handling all session follow-up.
• Develop budget recommendations and team priority allocations to support client needs.

Media & Influencer Relations

• Own and lead media relations efforts, with strong existing relationships across at least 10 key business and industry publications.
• Consistently develop and deliver proactive, creative pitches that generate coverage and drive results for clients and the agency.
• Identify emerging media opportunities and trends, sharing insights across teams to inform strategy and spark new ideas.
• Utilize social and digital channels strategically to amplify earned media and engage with influencer communities.
• Support and participate in social media influencer campaigns, integrating content and coverage amplification strategies.
• Measure and report on the ROI of communications activities, using analytics to optimize future efforts.
• Provide coaching to junior team members to strengthen media relationships and elevate pitching skills.

Writing & Content Development

• Plan and create strategic content as part of both campaigns and broader PR programs.
• Write and edit a wide range of high-impact materials, including:
  • Press releases, pitches, and Q&As
  • Award submissions and speaking abstracts
  • Contributed articles, blog posts, and executive bios
• Fact sheets, backgrounders, briefing books, and internal client correspondence
• Deliver clear, timely, and articulate communication with clients and internal teams.
• Produce creative, consistent, and media-ready pitches that drive placements.

Insights, Analytics & Integration

• Lead reporting efforts, leveraging analytics tools to measure results and refine strategies.
• Present performance updates and campaign insights clearly and confidently to clients.
• Collaborate across departments and specialty teams to ensure seamless service integration.
• Help evaluate and implement AI tools into workflows to increase efficiency, speed, and creativity.

Mentorship & Collaboration

• Mentor junior team members through coaching, feedback, and day-to-day support.
• Foster a collaborative team environment that encourages open communication, shared learning, and creative thinking.
• Model a respectful, proactive, and professional attitude across all teams, clients, and agency partners.
• Support strong team dynamics by managing up and down effectively.

Agency Engagement & Operations

• Participate in new business efforts, from research to presentation.
• Contribute to Highwire’s thought leadership by writing blog posts and engaging with our social channels.
• Attend and encourage participation in networking events and industry panels.
• Help identify opportunities for operational or cultural improvements and share ideas with leadership.

 Professional Growth & Self-Development

• Set and track quarterly goals with your manager, taking ownership of your professional growth.
• Prioritize responsibilities based on impact, client goals, and internal workflow.
• Drive projects forward independently, without requiring frequent check-ins or reminders.
• Identify opportunities for improvement—whether skills, tools, or processes—and propose actionable solutions.
• Consistently meet deadlines or communicate proactively when changes arise.
• Engage in industry networking and development opportunities regularly.

Success Factors

• 3–5 years of PR/communications experience in an agency setting (required)
• Background in B2B technology sectors such as AI, fintech, enterprise SaaS, and infrastructure
• Demonstrated success in developing media relationships and securing impactful placements
• Strong writing and editing skills across a variety of formats and audiences
• Experience managing multiple priorities and leading day-to-day client work
• Comfort with data, analytics, and ROI reporting
• A growth mindset, collaborative spirit, and desire to lead within a team environment LI-Remote

Senior Account Executives at Highwire are more than media pros—they are tactical leaders, trusted client partners, and collaborative mentors who drive real results. On our AdTech and MarTech teams, they work with some of the most innovative companies shaping digital marketing, advertising technology, marketing platforms, and related sectors.

They are skilled communicators, self-starters, and relationship-builders who take the lead in fast-moving, high-growth environments, helping clients achieve impact and visibility in complex markets.

Key Responsibilities

Client Service & Program Management

• Lead tactical execution of key PR program elements including media relations, analyst relations, awards, speaking, and content.
• Manage projects from concept through completion, ensuring alignment with strategic goals, timelines, and budgets.
• Lead regular client communications, including owning and facilitating weekly PR calls and check-ins.
• Serve as a reliable, go-to resource for clients, offering strategic counsel—even under high-pressure or reactive circumstances.
• Develop and present quarterly campaigns and PR plans, incorporating creative themes, industry trends, and thought leadership.
• Track competitor activity and identify timely opportunities for client commentary and positioning.
• Participate in media training sessions, developing key messages and handling all session follow-up.
• Develop budget recommendations and team priority allocations to support client needs.

Media & Influencer Relations

• Own and lead media relations efforts, with strong existing relationships across at least 10 key business, tech, and industry publications relevant to AdTech, and MarTech.
• Consistently develop and deliver proactive, creative pitches that generate coverage and drive results for clients and the agency.
• Identify emerging media opportunities and trends, sharing insights across teams to inform strategy and spark new ideas.
• Utilize social and digital channels strategically to amplify earned media and engage with influencer communities.
• Support and participate in social media influencer campaigns, integrating content and coverage amplification strategies.
• Measure and report on the ROI of communications activities, using analytics to optimize future efforts.
• Provide coaching to junior team members to strengthen media relationships and elevate pitching skills.

Writing & Content Development

• Plan and create strategic content as part of both campaigns and broader PR programs.
• Write and edit a wide range of high-impact materials, including:
• Press releases, pitches, and Q&As
• Award submissions and speaking abstracts
• Contributed articles, blog posts, and executive bios
• Fact sheets, backgrounders, briefing books, and internal client correspondence
• Deliver clear, timely, and articulate communication with clients and internal teams.
• Produce creative, consistent, and media-ready pitches that drive placements.

Insights, Analytics & Integration

• Leverage analytics tools to measure results and refine strategies.
• Present performance updates and campaign insights clearly and confidently to clients.
• Collaborate across departments and specialty teams to ensure seamless service integration.
• Help evaluate and implement AI tools into workflows to increase efficiency, speed, and creativity.

Mentorship & Collaboration

• Mentor junior team members through coaching, feedback, and day-to-day support.
• Foster a collaborative team environment that encourages open communication, shared learning, and creative thinking.
• Model a respectful, proactive, and professional attitude across all teams, clients, and agency partners.
• Support strong team dynamics by managing up and down effectively.

Agency Engagement & Operations

• Participate in new business efforts, from research to presentation.
• Contribute to Highwire’s thought leadership by writing blog posts and engaging with our social channels.
• Attend and encourage participation in networking events and industry panels.
• Help identify opportunities for operational or cultural improvements and share ideas with leadership.

Professional Growth & Self-Development

• Set and track quarterly goals with your manager, taking ownership of your professional growth.
• Prioritize responsibilities based on impact, client goals, and internal workflow.
• Drive projects forward independently, without requiring frequent check-ins or reminders.
• Identify opportunities for improvement—whether skills, tools, or processes—and propose actionable solutions.
• Consistently meet deadlines or communicate proactively when changes arise.
• Engage in industry networking and development opportunities regularly.

Success Factors

• 3–5 years of PR/communications experience in an agency setting (required)
• Background in AdTech, or MarTech, including marketing technology, ad platforms, or digital marketing solutions
• Demonstrated success in developing media relationships and securing impactful placements
• Strong writing and editing skills across a variety of formats and audiences
• Experience managing multiple priorities and leading day-to-day client work
• Comfort with data, analytics, and ROI reporting
• A growth mindset, collaborative spirit, and desire to lead within a team environment #LI-Remote

Account Managers on our Financial Services and Professional Services team lead communications programs for clients across the financial, consulting, and advisory sectors. They bring a strong understanding of how to elevate brand reputation and thought leadership within complex, credibility-driven industries.

In this role, Account Managers manage multiple client accounts, overseeing communications strategy, media relations, executive visibility, and client service excellence. They serve as trusted advisors to clients — from global consultancies and advisory firms to financial innovators — helping them articulate their value, build trust, and lead meaningful industry conversations.

Account Managers also mentor junior team members, contribute to new business opportunities, and help strengthen Highwire’s position as a leader in Financial Services and Professional Services communications.

Key Responsibilities

Media/Influencer Relations

• Develop and lead media and thought leadership strategies for Financial and Professional Services clients, including consultancies, financial institutions, and fintechs.
• Build and maintain strong relationships with business, finance, and professional services media across national, trade, and broadcast outlets.
• Guide teams in identifying story opportunities that align with client expertise, industry trends, and breaking news cycles.
• Leverage social media and digital channels to amplify thought leadership and executive visibility.
• Demonstrate experience measuring the ROI and impact of media and influencer engagement programs.
• Identify opportunities for contributed content, bylined articles, panels, podcasts, and speaking engagements.

Client Service/Management

• Serve as the day-to-day client contact, managing communications programs from strategy through execution.
• Develop integrated communications plans that drive brand visibility, credibility, and business influence for professional services organizations.
• Set and manage goals around thought leadership, media coverage, and industry recognition.
• Provide strategic counsel to senior-level clients, demonstrating an understanding of both communications and business strategy.
• Oversee budgets, staffing, and project management to ensure seamless delivery of results.
• Anticipate client needs and manage through challenges or high-pressure situations with confidence and poise.
• Identify opportunities to expand account relationships and support new business growth.

Writing Proficiencies

• Craft and oversee development of press materials, bylined content, speaking submissions, and executive messaging documents.
• Create and edit thought leadership pieces that translate complex financial, legal, or consulting topics into compelling and accessible narratives.
• Produce persuasive, tailored pitches that secure top-tier business, financial, and trade media placements.
• Review team writing to ensure accuracy, consistency, and alignment with client voice and objectives.
• Maintain professional, articulate, and proactive client communication.

Agency Operations

• Manage 2+ direct reports, establishing goals, providing feedback, and conducting performance reviews.
• Foster a collaborative, supportive, and high-performing team culture that reflects Highwire’s values.
• Contribute to new business development by researching prospects, preparing materials, and presenting in pitches.
• Represent Highwire at networking and industry events in the financial and professional services sectors.
• Lead by example with professionalism, creativity, and enthusiasm.
• Contribute to Highwire’s thought leadership efforts, including blog posts, webinars, and social engagement.

Self Development

• Partner with senior leadership to establish and track quarterly development goals.
• Take initiative to identify growth areas and pursue learning opportunities.
• Stay informed on emerging trends across financial services, consulting, fintech, and reputation management.
• Proactively drive projects forward, meet deadlines, and communicate effectively with internal and client teams.
• Participate in professional development and industry events to enhance knowledge and network connections.

Success Factors

• 5+ years of PR, communications, or marketing experience in an agency environment (required)
• Experience working with Financial or Professional Services clients (required) — such as consulting firms, financial institutions, fintechs, or legal services organizations
• Deep understanding of professional services communications, including thought leadership, executive positioning, and reputation management
• Strong relationships with top-tier business, financial, and trade media
• Exceptional writing, editing, and storytelling skills with the ability to distill complex topics into engaging narratives
• Proven ability to develop and execute integrated communications programs that drive measurable results
• Experience managing multiple client accounts, budgets, and teams
• Track record of mentoring and developing junior team members
• Strategic, confident communicator who can build trusted relationships with senior executives
• Collaborative, proactive, and passionate about helping professional services brands make an impact #LI-Remote

Account Managers on our Cybersecurity team lead communications programs for some of the most influential companies in the cybersecurity sector. They bring a strong understanding of the cybersecurity landscape — including areas such as threat intelligence, incident response, data protection, and cloud security — and help translate complex technical topics into compelling, business-relevant narratives.

In this role, Account Managers manage multiple client accounts, overseeing strategic communications planning, media relations, executive visibility, and crisis response. They serve as trusted partners to their clients, guiding programs that build credibility, strengthen thought leadership, and foster trust in one of the most dynamic and fast-moving industries.

Account Managers also mentor junior team members, contribute to new business development, and help advance Highwire’s reputation as a leading cybersecurity communications agency.

Key Responsibilities

Media/Influencer Relations

• Develop and lead proactive media and analyst relations programs for cybersecurity clients — spanning topics like threat research, risk management, data privacy, AI security, and enterprise protection.
• Build and maintain relationships with key cybersecurity, technology, and business journalists as well as influential industry analysts.
• Identify timely story opportunities tied to emerging threats, vulnerabilities, and breaking news.
• Craft compelling story angles and data-driven pitches that drive high-impact coverage in top-tier business, trade, and security outlets.
• Leverage digital and social media channels to enhance thought leadership and media amplification.
• Measure and report ROI of media and influencer engagement efforts.
• Identify opportunities for client executives to participate in thought leadership activities such as podcasts, conferences, and panels.

Client Service/Management

• Serve as the day-to-day client lead, managing strategic communications programs from planning to results.
• Develop PR and thought leadership strategies that strengthen brand reputation, support sales goals, and differentiate clients in the competitive cybersecurity market.
• Set measurable goals tied to coverage, awareness, and thought leadership outcomes.
• Provide strategic counsel on communications challenges, product launches, incident response, and reputation management.
• Oversee budgets, team priorities, and deliverables, ensuring quality and efficiency across all programs.
• Proactively identify new opportunities to expand client relationships and program impact.
• Lead client media training sessions and prepare executive spokespeople for interviews and events.

Writing Proficiencies

• Draft and edit cybersecurity-focused communications materials, including press releases, bylined articles, briefing documents, and award submissions.
• Create compelling content that translates technical cybersecurity concepts into clear, accessible narratives for business and industry audiences.
• Develop and refine pitches that highlight client insights around breaking cybersecurity trends, research, and best practices.
• Review and edit team materials to ensure accuracy, clarity, and adherence to Highwire’s high standards.
• Communicate professionally, clearly, and proactively with clients and colleagues.

Agency Operations

• Manage 2+ direct reports, establishing goals, providing feedback, and conducting performance reviews.
• Foster a collaborative and inclusive team environment where creativity and accountability thrive.
• Support new business initiatives by researching prospects, contributing to pitch strategy, and presenting to potential clients.
• Represent Highwire at cybersecurity conferences, media events, and networking opportunities.
• Model professionalism, enthusiasm, and respect in all interactions with clients and colleagues.
• Contribute to Highwire’s own thought leadership, including writing for our blog or engaging through social channels.

Self Development

• Partner with senior leadership to establish and track quarterly development goals.
• Demonstrate initiative in expanding industry knowledge and leadership capabilities.
• Stay current on cybersecurity news, trends, and emerging threats to inform client strategy.
• Actively seek learning opportunities through industry events, webinars, and certifications.
• Manage workload effectively, meet deadlines consistently, and communicate progress proactively.
• Participate in Highwire professional development and mentorship programs to continue career growth.

Success Factors

• 5+ years of PR, communications, or marketing experience in an agency environment (required)
• Experience working with cybersecurity clients (required) 
• Deep understanding of the cybersecurity landscape and media ecosystem
• Established relationships with business, technology, and cybersecurity trade media and analysts
• Proven ability to develop and lead communications strategies that drive visibility and credibility for cybersecurity brands
• Strong writing and storytelling skills, particularly for technical or data-driven content
• Experience managing multiple client accounts, budgets, and teams simultaneously
• Track record of mentoring and developing junior team members
• Calm and confident under pressure — able to guide clients through complex or crisis situations
• Strategic thinker with a proactive, collaborative, and solutions-oriented mindset #LI-Remote