The IT Manager will play a key role in overseeing the organization's technology infrastructure, managing complex IT projects, and ensuring that IT initiatives align with our overall business goals. The ideal candidate will bring a combination of strong management skills, technical knowledge, and a focus on driving operational excellence through technology. This position will require being in-office 3 days in NYC.

Key Responsibilities

• Partner with the Chief Technology Officer to implement and elevate the agency’s IT strategy to align with business objectives and drive growth. 
• Technical escalation point within the agency.
• Management and development of agency IT Support.
• Implementing, driving user adoption, and ensuring best usage of new technologies within the agency.
• Management of networking and cloud infrastructure within agency
• Ensuring infrastructure and endpoint asset management, including refresh cycles, vulnerability management, and patching/updates, are maintained per the agency's cybersecurity policies.
• Help drive and inform next-generation technology development
• Assist with selection and implementation of agency technology initiatives.
• Oversee the design, maintenance, and security of key infrastructure, ensuring reliable and efficient operations.  
• Lead the planning, execution, and delivery of IT projects, including resource allocation, budget management, and timeline adherence.  
• Cultivate a high-performing IT team by recruiting, mentoring, and managing staff to achieve departmental goals.
• Identify opportunities to improve operational efficiency through technology innovations and process enhancements.  
• Monitor and mitigate risks related to cybersecurity and data protection, safeguarding the organization’s assets and information. 

 Success Factors

• At least 5-7 years’ experience in an IT Support role, preferably in an agency 
• Able to script or code in at least 1 popular coding language.
• Demonstrated expertise in managing enterprise IT systems, SaaS/Cloud, and IT infrastructure, including Google Workspace, Slack, Zoom, CrowdStrike, Okta, Jamf, KnowBe4, Adobe Creative Cloud, and AWS services.
• Familiar with AI technologies 
• Understanding of IT processes, governance, and compliance requirements  
• Outstanding leadership, problem-solving, and decision-making abilities
• Mac OSX and Windows platform configuration and management
• Can demonstrate knowledge of service desk ticketing-based software
• Can demonstrate knowledge of endpoint management and security

Personality and attitude

• Ambitious, curious and inclusive
• Motivated to do their best work with an entrepreneurial spirit
• Able to operate autonomously and take accountability
• Creative and dynamic with a growth mindset
• Enjoys working with people
• Works well within a team
• Has a desire to learn and develop knowledge
• Displays a professional and reliable work ethic
• Enjoys diversity in all its forms

The salary range for this position is $80,000 to $105,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Hybrid

At Highwire, we don’t just talk about culture—we build it. As the premier mid size B2B communications and marketing agency, we recognize that our people are our greatest asset. Our People Team is at the heart of everything we do, ensuring we attract, develop, and retain top talent while fostering an environment where employees feel valued, supported, and empowered to do their best work.

As we continue to evolve, we’re looking for a People Business Partner to help strengthen our employee experience, support leaders and teams, and drive thoughtful, scalable people practices across the agency. Reporting to the Head of People, this role will serve as a key People partner supporting our San Francisco office and remote employee population, while managing 1–2 direct reports.

This role will help shape how Highwire scales its people practices, develops leaders, and operationalizes a high-performing employee experience across a growing organization. The ideal candidate understands that strong People practices are critical drivers of employee engagement, retention, operational effectiveness, and business performance.

This is a role for someone who can assess situations thoughtfully, ask the right questions, identify root causes, and move work forward with a high level of ownership and accountability. The ideal candidate thrives in fast-paced environments, balances strategic thinking with hands-on execution, and knows how to navigate complex employee matters with professionalism, empathy, and sound judgment.

Key Responsibilities

Performance Management & Employee Experience

• Serve as a trusted People partner to employees and leaders across the San Francisco office and remote workforce.
• Lead Highwire’s performance management strategy, ensuring it fosters growth, accountability, and clear career pathways.
• Partner with leadership to create a structured yet flexible feedback culture that drives engagement and performance.
• Manage employee relations matters with professionalism and sound judgment, offering proactive support to managers and employees.
• Champion manager enablement programs that help leaders coach, support, and retain top talent.
• Conduct exit interviews, identify trends, and help drive actionable improvements across the employee experience.
• Support strategic talent and employee engagement initiatives across the agency.

People Operations, Payroll, Benefits & Compliance

• Bring strong operational expertise across payroll, benefits, leave of absence administration, and HR compliance.
• Own compliance efforts across multiple states, ensuring policies and practices remain current, compliant, and consistently applied.
• Partner closely with the broader People Team to ensure employees and managers receive timely, accurate, and thoughtful support.
• Support policy interpretation, documentation, investigations, and employee communications as needed.
• Navigate sensitive employee matters with professionalism, discretion, and strong follow-through.

Attendance, Workforce Planning & Hybrid Strategy

• Lead office attendance tracking and compliance efforts, ensuring alignment with Highwire’s hybrid work strategy and expectations.
• Collaborate with leadership to refine and operationalize hybrid workplace practices that support both employee experience and business priorities.
• Use workforce insights and data to identify trends, improve engagement, and support organizational decision-making.

DIBs, Intern Program & Talent Initiatives

• Partner cross-functionally to support DIBs programming, employee engagement initiatives, and culture-building efforts.
• Support the agency’s intern program through candidate interviews, manager partnership, program coordination, and performance support.
• Help strengthen talent programs and people processes that improve scalability, consistency, and employee development.

Leadership & Operational Excellence

• Manage and support 1–2 direct reports, providing coaching, development, prioritization support, and ongoing feedback.
• Identify and implement People process improvements focused on efficiency, scalability, and employee experience.
• Partner with Finance, IT, and Operations to improve workflows, reporting, and workforce planning processes.
• Support change management efforts related to People programs, systems, policies, and operational initiatives.
• Bring a solutions-oriented mindset to operational and people-related challenges, proactively identifying opportunities for improvement.

Who You Are

• You’re highly accountable and consistently follow through.
• You’re comfortable navigating ambiguity and solving problems without waiting for direction.
• You combine empathy with sound judgment and professionalism.
• You know how to build trust while also holding teams accountable.
• You’re operationally strong but people-centered in how you approach decisions.
• You can zoom out strategically while still driving execution.
• You thrive in fast-paced environments where priorities evolve and adaptability matters.

Success Factors

• 6+ years of HR Business Partner, People Partner, or related HR experience, ideally in an agency, professional services, or fast-paced environment.
• Experience leading or mentoring team members, with strong coaching and people development skills.
• Strong expertise in employee relations, performance management, payroll, benefits, leave of absence administration, and HR compliance.
  
• Proven critical thinking, problem-solving, organizational, and follow-through skills.
• Ability to assess situations thoughtfully, navigate ambiguity, balance competing priorities, and make sound decisions in a fast-moving environment.
• Strong coaching and communication skills, with the ability to influence and build trust across all levels of the organization.
• Experience supporting both in-office and remote employee populations.
• Strong operational acumen with the ability to balance strategy and execution.
• Experience with HR and people systems such as Rippling, Greenhouse, and Trainual strongly preferred.
• Experience conducting interviews and supporting intern or early career programs preferred.
• Experience supporting DIBs, employee engagement, or culture initiatives preferred.
• M&A or integration experience is a plus.
  
• Private equity-backed company experience and a strong understanding of value creation initiatives is a plus.
  
• Agency experience is strongly preferred.

The salary range for this position is $100,000 to $130,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Hybrid

Account Managers on our Health team lead communications programs for organizations across the healthcare and health innovation landscape. They bring a strong understanding of the healthcare ecosystem — including areas such as digital health, healthcare technology, patient care innovation, health systems, and emerging health trends — and help translate complex topics into compelling, business-relevant narratives.

In this role, Account Managers manage multiple client accounts, overseeing strategic communications planning, media relations, executive visibility, and issues management. They serve as trusted partners to their clients, guiding programs that build credibility, strengthen thought leadership, and foster trust in one of the most dynamic and rapidly evolving industries.

Account Managers also mentor junior team members, contribute to new business development, and help advance Highwire’s reputation as a leading healthcare communications agency.

Key Responsibilities

Media Relations

• Develop and lead proactive media and analyst relations programs for health clients — spanning topics like healthcare innovation, digital health, patient outcomes, health data, and industry trends.
• Build and maintain relationships with key healthcare, technology, and business journalists as well as influential industry analysts.
• Identify timely story opportunities tied to healthcare innovation, research developments, policy trends, and breaking news.
• Craft compelling story angles and data-driven pitches that drive high-impact coverage in top-tier business, healthcare, and trade outlets.
• Leverage digital and social media channels to enhance thought leadership and media amplification.
• Measure and report ROI of media and influencer engagement efforts.
• Identify opportunities for client executives to participate in thought leadership activities such as podcasts, conferences, and panels.

Client Service/Management

• Serve as the day-to-day client lead, managing strategic communications programs from planning to results.
• Develop PR and thought leadership strategies that strengthen brand reputation, support business goals, and differentiate clients in the competitive healthcare market.
• Set measurable goals tied to coverage, awareness, and thought leadership outcomes.
• Provide strategic counsel on communications challenges, product launches, healthcare initiatives, and reputation management.
• Oversee budgets, team priorities, and deliverables, ensuring quality and efficiency across all programs.
• Proactively identify new opportunities to expand client relationships and program impact.
• Lead client media training sessions and prepare executive spokespeople for interviews and events.

Writing Proficiencies

• Draft and edit health-focused communications materials, including press releases, bylined articles, briefing documents, and award submissions.
• Create compelling content that translates complex healthcare topics into clear, accessible narratives for business and industry audiences.
• Develop and refine pitches that highlight client insights around healthcare trends, research, and industry innovation.
• Review and edit team materials to ensure accuracy, clarity, and adherence to Highwire’s high standards.
• Communicate professionally, clearly, and proactively with clients and colleagues.

Agency Operations

• Manage 2+ direct reports, establishing goals, providing feedback, and conducting performance reviews.
• Foster a collaborative and inclusive team environment where creativity and accountability thrive.
• Support new business initiatives by researching prospects, contributing to pitch strategy, and presenting to potential clients.
• Represent Highwire at healthcare conferences, media events, and networking opportunities.
• Model professionalism, enthusiasm, and respect in all interactions with clients and colleagues.
• Contribute to Highwire’s own thought leadership, including writing for our blog or engaging through social channels.

Self Development

• Partner with senior leadership to establish and track quarterly development goals.
• Demonstrate initiative in expanding industry knowledge and leadership capabilities.
• Stay current on healthcare news, policy developments, and industry trends to inform client strategy.
• Actively seek learning opportunities through industry events, webinars, and certifications.
• Manage workload effectively, meet deadlines consistently, and communicate progress proactively.
• Participate in Highwire professional development and mentorship programs to continue career growth.

Success Factors

• 5+ years of PR, communications, or marketing experience in an agency environment (required)
• Experience working with healthcare, health technology, digital health, or life sciences clients (required)
• Strong understanding of the healthcare landscape and media ecosystem
• Established relationships with healthcare, business, and technology media
• Proven ability to develop and lead communications strategies that drive visibility and credibility for healthcare brands
• Strong writing and storytelling skills, particularly for complex or data-driven topics
• Experience managing multiple client accounts, budgets, and teams simultaneously
• Track record of mentoring and developing junior team members
• Calm and confident under pressure — able to guide clients through complex or sensitive communications situations
• Strategic thinker with a proactive, collaborative, and solutions-oriented mindset

The salary range for this position is $80,000 to $105,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Remote

Account Managers on our Health team lead communications programs for organizations across the healthcare and health innovation landscape. They bring a strong understanding of the healthcare ecosystem — including areas such as digital health, healthcare technology, patient care innovation, health systems, and emerging health trends — and help translate complex topics into compelling, business-relevant narratives.

In this role, Account Managers manage multiple client accounts, overseeing strategic communications planning, media relations, executive visibility, and issues management. They serve as trusted partners to their clients, guiding programs that build credibility, strengthen thought leadership, and foster trust in one of the most dynamic and rapidly evolving industries.

Account Managers also mentor junior team members, contribute to new business development, and help advance Highwire’s reputation as a leading healthcare communications agency.

Key Responsibilities

Media Relations

• Develop and lead proactive media and analyst relations programs for health clients — spanning topics like healthcare innovation, digital health, patient outcomes, health data, and industry trends.
• Build and maintain relationships with key healthcare, technology, and business journalists as well as influential industry analysts.
• Identify timely story opportunities tied to healthcare innovation, research developments, policy trends, and breaking news.
• Craft compelling story angles and data-driven pitches that drive high-impact coverage in top-tier business, healthcare, and trade outlets.
• Leverage digital and social media channels to enhance thought leadership and media amplification.
• Measure and report ROI of media and influencer engagement efforts.
• Identify opportunities for client executives to participate in thought leadership activities such as podcasts, conferences, and panels.

Client Service/Management

• Serve as the day-to-day client lead, managing strategic communications programs from planning to results.
• Develop PR and thought leadership strategies that strengthen brand reputation, support business goals, and differentiate clients in the competitive healthcare market.
• Set measurable goals tied to coverage, awareness, and thought leadership outcomes.
• Provide strategic counsel on communications challenges, product launches, healthcare initiatives, and reputation management.
• Oversee budgets, team priorities, and deliverables, ensuring quality and efficiency across all programs.
• Proactively identify new opportunities to expand client relationships and program impact.
• Lead client media training sessions and prepare executive spokespeople for interviews and events.

Writing Proficiencies

• Draft and edit health-focused communications materials, including press releases, bylined articles, briefing documents, and award submissions.
• Create compelling content that translates complex healthcare topics into clear, accessible narratives for business and industry audiences.
• Develop and refine pitches that highlight client insights around healthcare trends, research, and industry innovation.
• Review and edit team materials to ensure accuracy, clarity, and adherence to Highwire’s high standards.
• Communicate professionally, clearly, and proactively with clients and colleagues.

Agency Operations

• Manage 2+ direct reports, establishing goals, providing feedback, and conducting performance reviews.
• Foster a collaborative and inclusive team environment where creativity and accountability thrive.
• Support new business initiatives by researching prospects, contributing to pitch strategy, and presenting to potential clients.
• Represent Highwire at healthcare conferences, media events, and networking opportunities.
• Model professionalism, enthusiasm, and respect in all interactions with clients and colleagues.
• Contribute to Highwire’s own thought leadership, including writing for our blog or engaging through social channels.

Self Development

• Partner with senior leadership to establish and track quarterly development goals.
• Demonstrate initiative in expanding industry knowledge and leadership capabilities.
• Stay current on healthcare news, policy developments, and industry trends to inform client strategy.
• Actively seek learning opportunities through industry events, webinars, and certifications.
• Manage workload effectively, meet deadlines consistently, and communicate progress proactively.
• Participate in Highwire professional development and mentorship programs to continue career growth.

Success Factors

• 5+ years of PR, communications, or marketing experience in an agency environment (required)
• Experience working with healthcare, health technology, digital health, or life sciences clients (required)
• Strong understanding of the healthcare landscape and media ecosystem
• Established relationships with healthcare, business, and technology media
• Proven ability to develop and lead communications strategies that drive visibility and credibility for healthcare brands
• Strong writing and storytelling skills, particularly for complex or data-driven topics
• Experience managing multiple client accounts, budgets, and teams simultaneously
• Track record of mentoring and developing junior team members
• Calm and confident under pressure — able to guide clients through complex or sensitive communications situations
• Strategic thinker with a proactive, collaborative, and solutions-oriented mindset

The salary range for this position is $80,000 to $105,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Hybrid

The Senior Project Manager is a critical leader at the intersection of account ownership and account production for key client accounts and projects across Highwire. You will serve as the driving force behind marketing, creative, content, and other integrated deliverables, acting as the primary internal lead for day-to-day activity related to project execution. 

In this role, you collaborate with account leads and specialist stakeholders to establish delivery frameworks that strengthen client relationships and ensure project success. While you serve as an internal lead, this role is also client-facing where you’ll be responsible for supporting the overall communication of timelines, project risks, and specific tactical requirements that our teams need from clients to be successful. 

You are responsible for complex project planning, staffing, and deadline management, ensuring every team is adequately resourced and aligned with client expectations. By looking around corners and collaborating with leads on contingencies, you provide the stability and foresight necessary to navigate high-visibility projects.

Key Responsibilities

Strategic Delivery & Client Management

• Integrated Oversight: Manage the intersection of account ownership and production to ensure seamless delivery.
• Client Communication: Act as the owner for timelines and brief needs, maintaining strong trust through consistent communication in collaboration with account leads.
• Strategic Consulting: Articulate strategic plans and consult with clients and internal leads at a high level while ensuring deliverables such as designs, copy, and strategies align with agreed-upon briefs.
• Quality Assurance: Ensure all deliverables meet client goals, company standards, and specific quality requirements for integrated marketing, content, and creative deliverables. 

Operational Excellence & Execution

• Process Development: Contribute to the development of templated processes, including project kickoffs, scoping, resourcing, and contract management in collaboration with finance and agency leadership.
• Creative Operations: Support in streamlining creative workflows, optimizing internal production pipelines, and refining the handoff process between creative, account teams, and clients.
• Resource & Staffing: Take ownership of project staffing and act as the gatekeeper of team priorities to ensure teams are never over-extended.
• Workflow Management: Implement consistent project management processes across multiple concurrent workstreams, ranging from digital and social to video and other integrated marketing assets.
• Change Management: Lead operational execution and manage scope change requests in collaboration with account leads to prevent project derailment.

Financial & Performance Reporting

• Budgetary Control: Manage project-specific budgets, develop detailed Statements of Work (SOWs) and navigate the budget-setting process in support of account lead negotiations.
• Reporting & Insights: Prepare and present project status reports, budget updates, and comprehensive retrospectives to internal and external stakeholders.
• Scope Stewardship: Ensure all project-specific impacts and coordination are based strictly on client goals and agreed-upon scope.

Success Factors

• 7+ years of project management experience in an agency environment, with a proven track record of leading multiple concurrent, complex, and highly visible projects.
• Deep experience running diverse project types, including digital marketing, creative and content deliverables, 
• Ability to think on your toes and find resourceful solutions to problems without heavy oversight.
• Ability to develop new execution processes aligned to best practices in areas where they may not already exist. 
• Bachelor’s degree in a related field (or equivalent experience). Certification as a Project Management Professional (PMP) or CAPM is preferred.
• Exceptional ability to coordinate across functions and practices to deliver effective content marketing strategies that meet client business objectives.
• Ability to prioritize tasks and manage workflows across multiple time-zones.
• Excellent communication, presentation, and negotiation skills.  #LI-Remote

The Senior Project Manager is a critical leader at the intersection of account ownership and account production for key client accounts and projects across Highwire. You will serve as the driving force behind marketing, creative, content, and other integrated deliverables, acting as the primary internal lead for day-to-day activity related to project execution. 

In this role, you collaborate with account leads and specialist stakeholders to establish delivery frameworks that strengthen client relationships and ensure project success. While you serve as an internal lead, this role is also client-facing where you’ll be responsible for supporting the overall communication of timelines, project risks, and specific tactical requirements that our teams need from clients to be successful. 

You are responsible for complex project planning, staffing, and deadline management, ensuring every team is adequately resourced and aligned with client expectations. By looking around corners and collaborating with leads on contingencies, you provide the stability and foresight necessary to navigate high-visibility projects.

Key Responsibilities

Strategic Delivery & Client Management

• Integrated Oversight: Manage the intersection of account ownership and production to ensure seamless delivery.
• Client Communication: Act as the owner for timelines and brief needs, maintaining strong trust through consistent communication in collaboration with account leads.
• Strategic Consulting: Articulate strategic plans and consult with clients and internal leads at a high level while ensuring deliverables such as designs, copy, and strategies align with agreed-upon briefs.
• Quality Assurance: Ensure all deliverables meet client goals, company standards, and specific quality requirements for integrated marketing, content, and creative deliverables. 

Operational Excellence & Execution

• Process Development: Contribute to the development of templated processes, including project kickoffs, scoping, resourcing, and contract management in collaboration with finance and agency leadership.
• Creative Operations: Support in streamlining creative workflows, optimizing internal production pipelines, and refining the handoff process between creative, account teams, and clients.
• Resource & Staffing: Take ownership of project staffing and act as the gatekeeper of team priorities to ensure teams are never over-extended.
• Workflow Management: Implement consistent project management processes across multiple concurrent workstreams, ranging from digital and social to video and other integrated marketing assets.
• Change Management: Lead operational execution and manage scope change requests in collaboration with account leads to prevent project derailment.

Financial & Performance Reporting

• Budgetary Control: Manage project-specific budgets, develop detailed Statements of Work (SOWs) and navigate the budget-setting process in support of account lead negotiations.
• Reporting & Insights: Prepare and present project status reports, budget updates, and comprehensive retrospectives to internal and external stakeholders.
• Scope Stewardship: Ensure all project-specific impacts and coordination are based strictly on client goals and agreed-upon scope.

Success Factors

• 7+ years of project management experience in an agency environment, with a proven track record of leading multiple concurrent, complex, and highly visible projects.
• Deep experience running diverse project types, including digital marketing, creative and content deliverables, 
• Ability to think on your toes and find resourceful solutions to problems without heavy oversight.
• Ability to develop new execution processes aligned to best practices in areas where they may not already exist. 
• Bachelor’s degree in a related field (or equivalent experience). Certification as a Project Management Professional (PMP) or CAPM is preferred.
• Exceptional ability to coordinate across functions and practices to deliver effective content marketing strategies that meet client business objectives.
• Ability to prioritize tasks and manage workflows across multiple time-zones.
• Excellent communication, presentation, and negotiation skills.

The salary range for this position is $90,000 to $110,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Remote

The Senior Project Manager is a critical leader at the intersection of account ownership and account production for key client accounts and projects across Highwire. You will serve as the driving force behind marketing, creative, content, and other integrated deliverables, acting as the primary internal lead for day-to-day activity related to project execution. 

In this role, you collaborate with account leads and specialist stakeholders to establish delivery frameworks that strengthen client relationships and ensure project success. While you serve as an internal lead, this role is also client-facing where you’ll be responsible for supporting the overall communication of timelines, project risks, and specific tactical requirements that our teams need from clients to be successful. 

You are responsible for complex project planning, staffing, and deadline management, ensuring every team is adequately resourced and aligned with client expectations. By looking around corners and collaborating with leads on contingencies, you provide the stability and foresight necessary to navigate high-visibility projects.

Key Responsibilities

Strategic Delivery & Client Management

• Integrated Oversight: Manage the intersection of account ownership and production to ensure seamless delivery.
• Client Communication: Act as the owner for timelines and brief needs, maintaining strong trust through consistent communication in collaboration with account leads.
• Strategic Consulting: Articulate strategic plans and consult with clients and internal leads at a high level while ensuring deliverables such as designs, copy, and strategies align with agreed-upon briefs.
• Quality Assurance: Ensure all deliverables meet client goals, company standards, and specific quality requirements for integrated marketing, content, and creative deliverables. 

Operational Excellence & Execution

• Process Development: Contribute to the development of templated processes, including project kickoffs, scoping, resourcing, and contract management in collaboration with finance and agency leadership.
• Creative Operations: Support in streamlining creative workflows, optimizing internal production pipelines, and refining the handoff process between creative, account teams, and clients.
• Resource & Staffing: Take ownership of project staffing and act as the gatekeeper of team priorities to ensure teams are never over-extended.
• Workflow Management: Implement consistent project management processes across multiple concurrent workstreams, ranging from digital and social to video and other integrated marketing assets.
• Change Management: Lead operational execution and manage scope change requests in collaboration with account leads to prevent project derailment.

Financial & Performance Reporting

• Budgetary Control: Manage project-specific budgets, develop detailed Statements of Work (SOWs) and navigate the budget-setting process in support of account lead negotiations.
• Reporting & Insights: Prepare and present project status reports, budget updates, and comprehensive retrospectives to internal and external stakeholders.
• Scope Stewardship: Ensure all project-specific impacts and coordination are based strictly on client goals and agreed-upon scope.

Success Factors

• 7+ years of project management experience in an agency environment, with a proven track record of leading multiple concurrent, complex, and highly visible projects.
• Deep experience running diverse project types, including digital marketing, creative and content deliverables, 
• Ability to think on your toes and find resourceful solutions to problems without heavy oversight.
• Ability to develop new execution processes aligned to best practices in areas where they may not already exist. 
• Bachelor’s degree in a related field (or equivalent experience). Certification as a Project Management Professional (PMP) or CAPM is preferred.
• Exceptional ability to coordinate across functions and practices to deliver effective content marketing strategies that meet client business objectives.
• Ability to prioritize tasks and manage workflows across multiple time-zones.
• Excellent communication, presentation, and negotiation skills.

The salary range for this position is $90,000 to $125,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Remote

The Senior Project Manager is a critical leader at the intersection of account ownership and account production for key client accounts and projects across Highwire. You will serve as the driving force behind marketing, creative, content, and other integrated deliverables, acting as the primary internal lead for day-to-day activity related to project execution. 

In this role, you collaborate with account leads and specialist stakeholders to establish delivery frameworks that strengthen client relationships and ensure project success. While you serve as an internal lead, this role is also client-facing where you’ll be responsible for supporting the overall communication of timelines, project risks, and specific tactical requirements that our teams need from clients to be successful. 

You are responsible for complex project planning, staffing, and deadline management, ensuring every team is adequately resourced and aligned with client expectations. By looking around corners and collaborating with leads on contingencies, you provide the stability and foresight necessary to navigate high-visibility projects.

Key Responsibilities

Strategic Delivery & Client Management

• Integrated Oversight: Manage the intersection of account ownership and production to ensure seamless delivery.
• Client Communication: Act as the owner for timelines and brief needs, maintaining strong trust through consistent communication in collaboration with account leads.
• Strategic Consulting: Articulate strategic plans and consult with clients and internal leads at a high level while ensuring deliverables such as designs, copy, and strategies align with agreed-upon briefs.
• Quality Assurance: Ensure all deliverables meet client goals, company standards, and specific quality requirements for integrated marketing, content, and creative deliverables. 

Operational Excellence & Execution

• Process Development: Contribute to the development of templated processes, including project kickoffs, scoping, resourcing, and contract management in collaboration with finance and agency leadership.
• Creative Operations: Support in streamlining creative workflows, optimizing internal production pipelines, and refining the handoff process between creative, account teams, and clients.
• Resource & Staffing: Take ownership of project staffing and act as the gatekeeper of team priorities to ensure teams are never over-extended.
• Workflow Management: Implement consistent project management processes across multiple concurrent workstreams, ranging from digital and social to video and other integrated marketing assets.
• Change Management: Lead operational execution and manage scope change requests in collaboration with account leads to prevent project derailment.

Financial & Performance Reporting

• Budgetary Control: Manage project-specific budgets, develop detailed Statements of Work (SOWs) and navigate the budget-setting process in support of account lead negotiations.
• Reporting & Insights: Prepare and present project status reports, budget updates, and comprehensive retrospectives to internal and external stakeholders.
• Scope Stewardship: Ensure all project-specific impacts and coordination are based strictly on client goals and agreed-upon scope.

Success Factors

• 7+ years of project management experience in an agency environment, with a proven track record of leading multiple concurrent, complex, and highly visible projects.
• Deep experience running diverse project types, including digital marketing, creative and content deliverables, 
• Ability to think on your toes and find resourceful solutions to problems without heavy oversight.
• Ability to develop new execution processes aligned to best practices in areas where they may not already exist. 
• Bachelor’s degree in a related field (or equivalent experience). Certification as a Project Management Professional (PMP) or CAPM is preferred.
• Exceptional ability to coordinate across functions and practices to deliver effective content marketing strategies that meet client business objectives.
• Ability to prioritize tasks and manage workflows across multiple time-zones.
• Excellent communication, presentation, and negotiation skills.

The salary range for this position is $90,000 to $125,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Hybrid

The Senior Project Manager is a critical leader at the intersection of account ownership and account production for key client accounts and projects across Highwire. You will serve as the driving force behind marketing, creative, content, and other integrated deliverables, acting as the primary internal lead for day-to-day activity related to project execution. 

In this role, you collaborate with account leads and specialist stakeholders to establish delivery frameworks that strengthen client relationships and ensure project success. While you serve as an internal lead, this role is also client-facing where you’ll be responsible for supporting the overall communication of timelines, project risks, and specific tactical requirements that our teams need from clients to be successful. 

You are responsible for complex project planning, staffing, and deadline management, ensuring every team is adequately resourced and aligned with client expectations. By looking around corners and collaborating with leads on contingencies, you provide the stability and foresight necessary to navigate high-visibility projects.

Key Responsibilities

Strategic Delivery & Client Management

• Integrated Oversight: Manage the intersection of account ownership and production to ensure seamless delivery.
• Client Communication: Act as the owner for timelines and brief needs, maintaining strong trust through consistent communication in collaboration with account leads.
• Strategic Consulting: Articulate strategic plans and consult with clients and internal leads at a high level while ensuring deliverables such as designs, copy, and strategies align with agreed-upon briefs.
• Quality Assurance: Ensure all deliverables meet client goals, company standards, and specific quality requirements for integrated marketing, content, and creative deliverables. 

Operational Excellence & Execution

• Process Development: Contribute to the development of templated processes, including project kickoffs, scoping, resourcing, and contract management in collaboration with finance and agency leadership.
• Creative Operations: Support in streamlining creative workflows, optimizing internal production pipelines, and refining the handoff process between creative, account teams, and clients.
• Resource & Staffing: Take ownership of project staffing and act as the gatekeeper of team priorities to ensure teams are never over-extended.
• Workflow Management: Implement consistent project management processes across multiple concurrent workstreams, ranging from digital and social to video and other integrated marketing assets.
• Change Management: Lead operational execution and manage scope change requests in collaboration with account leads to prevent project derailment.

Financial & Performance Reporting

• Budgetary Control: Manage project-specific budgets, develop detailed Statements of Work (SOWs) and navigate the budget-setting process in support of account lead negotiations.
• Reporting & Insights: Prepare and present project status reports, budget updates, and comprehensive retrospectives to internal and external stakeholders.
• Scope Stewardship: Ensure all project-specific impacts and coordination are based strictly on client goals and agreed-upon scope.

Success Factors

• 7+ years of project management experience in an agency environment, with a proven track record of leading multiple concurrent, complex, and highly visible projects.
• Deep experience running diverse project types, including digital marketing, creative and content deliverables, 
• Ability to think on your toes and find resourceful solutions to problems without heavy oversight.
• Ability to develop new execution processes aligned to best practices in areas where they may not already exist. 
• Bachelor’s degree in a related field (or equivalent experience). Certification as a Project Management Professional (PMP) or CAPM is preferred.
• Exceptional ability to coordinate across functions and practices to deliver effective content marketing strategies that meet client business objectives.
• Ability to prioritize tasks and manage workflows across multiple time-zones.
• Excellent communication, presentation, and negotiation skills.

The salary range for this position is $90,000 to $125,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Hybrid

Account Directors on Highwire’s B2B Technology team lead high-impact, integrated communications programs for fast-growth and enterprise technology brands. They bring deep expertise across sectors such as enterprise software, AI, cloud, and data infrastructure, translating complex technology concepts into compelling narratives that drive business results.

In this role, Account Directors oversee 4–5 account teams, providing strategic leadership, senior client counsel, and mentorship. They ensure consistent, high-quality program delivery while guiding clients on positioning, storytelling, and visibility initiatives. Account Directors also play a critical role in agency growth, thought leadership, and developing a collaborative, high-performing team culture.

Key Responsibilities

Client Strategy & Leadership

• Lead B2B technology clients across enterprise software, AI, cloud, and data infrastructure sectors.
• Develop integrated communications strategies that drive brand credibility, awareness, and business impact.
• Provide senior-level counsel on messaging, positioning, media engagement, and thought leadership initiatives.
• Translate complex technology topics into compelling, business-relevant stories.
• Serve as the senior client lead, ensuring deliverables meet or exceed expectations.
• Identify and pursue opportunities for organic growth within existing accounts.
• Partner with clients on executive visibility and product storytelling initiatives.
• Manage budgets, forecast hours, and allocate resources efficiently across teams.

Media & Influencer Engagement

• Build and maintain strong relationships with top-tier business, tech, and trade media.
• Drive thought leadership programs and creative storytelling that elevate client visibility.
• Oversee data-driven and trend-based pitching to secure meaningful media coverage.
• Leverage digital and social channels strategically to amplify earned media and audience engagement.
• Stay ahead of media and market trends to provide proactive, strategic guidance.

Agency Operations & Leadership

• Manage 3–4 direct reports, providing mentorship, guidance, and performance feedback.
• Support new business initiatives, from research and ideation through pitch presentation.
• Contribute to agency marketing and thought leadership efforts, including award submissions, case studies, and blog content.
• Champion Highwire’s culture of inclusion, empowerment, and collaboration.
• Represent Highwire at industry events, conferences, and networking opportunities.

Team Development

• Coach and mentor account teams to ensure clarity on responsibilities, client goals, and strategic priorities.
• Foster a collaborative environment where team members can grow professionally and creatively.
• Lead by example, maintaining high standards of professionalism, accountability, and client service.

Success Factors

• 7+ years of PR or communications experience in an agency setting.
• Deep experience managing B2B technology clients, including enterprise, SaaS, cloud, AI, or data-focused brands.
• Proven success developing and executing integrated communications programs that deliver measurable business results.
• Strong understanding of the B2B technology media and analyst landscape.
• Exceptional writing, editing, and storytelling skills.
• Demonstrated strategic leadership and client management experience.
• Established media relationships within business, technology, and trade sectors.
• Experience mentoring and managing high-performing teams.
• Strong business acumen with the ability to identify and act on growth opportunities.
• Creative, collaborative, and confident communicator, able to thrive in a fast-paced environment.

The salary range for this position is $110,000 to $150,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Hybrid

Vice Presidents of B2B Technology at Highwire serve as leaders as part of Highwire’s B2B Technology Industry Sector Team, helping shape strategy, drive growth, and deliver impactful communications programs for the world’s most innovative and influential B2B technology brands. They oversee a portfolio of complex, high-value accounts, lead senior client relationships, and guide teams in delivering consistent, exceptional results.

This role represents a leadership opportunity for strategic, hands-on communications professionals with 10+ years of agency experience and deep fluency in the B2B technology ecosystem—spanning enterprise software, artificial intelligence, cloud infrastructure, SaaS platforms, developer tools, data and analytics, and the full spectrum of B2B technology innovation. Vice Presidents mentor teams, contribute to thought leadership, and play an important role in new business development, talent growth, and the continued evolution of Highwire’s B2B Technology Industry Sector Team.

Key Responsibilities

Practice & Client Leadership

• Serve as a lead for a portfolio of key B2B technology accounts, setting strategic direction and ensuring best-in-class delivery.
• Advise clients across enterprise software, artificial intelligence, cloud infrastructure, SaaS platforms, developer tools, data and analytics, compliance technology, and emerging B2B technology categories.
• Define and oversee integrated, multi-channel communications strategies that build brand authority, trust, and long-term market leadership in one of the most competitive and fast-moving technology environments.
• Provide executive-level counsel on messaging, positioning, reputation management, issues response, and navigating rapidly evolving market dynamics—from AI disruption to global regulatory and compliance shifts.
• Guide teams in translating complex B2B technology concepts into clear, compelling, and business-relevant stories for audiences ranging from C-suite executives and boards of directors to developers and technical buyers.
• Own senior client relationships, acting as a trusted advisor and escalation point while ensuring client satisfaction, retention, and expansion.
• Identify and drive organic growth opportunities across existing accounts, including expanded thought leadership, research-driven storytelling, and executive visibility programs.
• Oversee financial performance for assigned accounts, including budgets, forecasting, staffing models, and margin management.

Media, Thought Leadership & Market Influence

• Contribute to Highwire’s point of view on B2B technology trends, including AI acceleration, increasing security and compliance demands, fragmented media landscapes, and evolving buying committee dynamics.
• Maintain and deepen relationships with top-tier B2B technology, enterprise, trade, business, and policy media, as well as analysts and key industry influencers.
• Oversee thought leadership programs grounded in market intelligence, proprietary data, product innovation, and timely industry insights that cut through AI-generated noise and position clients as authoritative voices.
• Guide executive visibility strategies, including media training, keynote placements, bylined content, and conference speaking opportunities for C-suite executives, founders, and technical leaders.
• Support integrated amplification strategies across earned, owned, and social channels to extend the reach of product launches, research, and executive commentary, connecting with decision-makers across the buying cycle.
• Represent Highwire and its clients at major B2B technology industry events and conferences (e.g., AWS re:Invent, Gartner IT Symposium, Salesforce Dreamforce, Microsoft Ignite, and relevant enterprise and developer forums).

Agency Operations, Leadership & Growth

• Lead, mentor, and develop account teams, setting a high standard for strategic thinking, client service, and quality.
• Support team growth through recruitment, coaching, performance management, and professional development.
• Play a key role in new business development, contributing to pitch strategy, proposal development, and client presentations.
• Partner with agency leadership and peers to support Highwire’s B2B Technology Industry Sector Team go-to-market efforts and service evolution, including collaboration across cybersecurity, health, financial services, and energy practices.
• Contribute to agency marketing initiatives, including award submissions, case studies, and promotion of proprietary B2B technology research and market intelligence.
• Champion Highwire’s culture of inclusion, empowerment, collaboration, and continuous improvement, and uphold the firm’s commitment to DIBs (Diversity, Inclusion & Belonging).

Success Factors

• 10+ years of PR or strategic communications experience, with significant agency leadership experience (required).
• Deep expertise leading communications for B2B technology companies, including enterprise software, AI, cloud, SaaS, data and analytics, developer platforms, or compliance technology.
• Proven success owning and scaling integrated, multi-channel communications programs for complex, high-growth B2B technology clients navigating long buying cycles and diverse buying committees.
• Strong command of the B2B technology media landscape, analyst community (e.g., Gartner, Forrester, IDC), and key industry influencers.
• Demonstrated ability to craft data-informed, creativity-driven narratives that rise above market noise and connect with decision-makers from the boardroom to the developer community.
• Exceptional strategic writing, editing, and storytelling capabilities, with fluency in translating technical complexity into business impact.
• Demonstrated experience providing executive-level client counsel and managing senior stakeholder relationships, including C-suite and board-level engagement.
• Track record of building, mentoring, and retaining high-performing teams.
• Strong business acumen, including experience with forecasting, resourcing, and revenue growth.
• Experience supporting and winning new business in a competitive agency environment.
• Confident, collaborative, and decisive leader with a passion for B2B technology innovation and the evolving dynamics of enterprise buying and influence.
• Thrives in a fast-paced, high-growth environment while balancing strategic and operational priorities across a diverse portfolio of technology clients. 

The salary range for this position is $130,000 to $195,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Hybrid

Senior Account Executives at Highwire are more than media pros—they are tactical leaders, trusted client partners, and collaborative mentors who drive real results. On our Health team, they work with innovative organizations shaping the future of healthcare, spanning healthcare technology, life sciences, digital health, medical devices, and healthcare services.

They are skilled communicators, self-starters, and relationship builders who thrive in fast-moving, high-growth environments and play a key role in delivering impactful client programs.

Key Responsibilities

Client Service & Program Management

• Lead tactical execution of key PR program elements including media relations, analyst relations, awards, speaking, and content.
• Manage projects from concept through completion, ensuring alignment with strategic goals, timelines, and budgets.
• Lead regular client communications, including owning and facilitating weekly PR calls and check-ins.
• Serve as a reliable, go-to resource for clients, offering strategic counsel—even under high-pressure or reactive circumstances.
• Develop and present quarterly campaigns and PR plans, incorporating creative themes, industry trends, and thought leadership.
• Track competitor activity and identify timely opportunities for client commentary and positioning.
• Participate in media training sessions, developing key messages and handling all session follow-up.
• Develop budget recommendations and team priority allocations to support client needs.

Media & Influencer Relations

• Own and lead media relations efforts, with strong existing relationships across at least 10 key healthcare, health-tech, and business publications.
• Consistently develop and deliver proactive, creative pitches that generate coverage and drive results for clients and the agency.
• Identify emerging media opportunities and industry trends, sharing insights across teams to inform strategy and spark new ideas.
• Utilize social and digital channels strategically to amplify earned media and engage with influencer communities.
• Support and participate in social media influencer campaigns, integrating content and coverage amplification strategies.
• Measure and report on the ROI of communications activities, using analytics to optimize future efforts.
• Provide coaching to junior team members to strengthen media relationships and elevate pitching skills.

Writing & Content Development

• Plan and create strategic content as part of both campaigns and broader PR programs.
  Write and edit a wide range of high-impact materials, including:
• Press releases, pitches, and Q&As
•  Award submissions and speaking abstracts
•  Contributed articles, blog posts, and executive bios
•  Fact sheets, backgrounders, briefing books, and internal client correspondence
• Deliver clear, timely, and articulate communication with clients and internal teams.
  Produce creative, consistent, and media-ready pitches that drive placements.

Insights, Analytics & Integration

• Lead reporting efforts, leveraging analytics tools to measure results and refine strategies.
• Present performance updates and campaign insights clearly and confidently to clients.
• Collaborate across departments and specialty teams to ensure seamless service integration.
• Help evaluate and implement AI tools into workflows to increase efficiency, speed, and creativity.

Mentorship & Collaboration

• Mentor junior team members through coaching, feedback, and day-to-day support.
• Foster a collaborative team environment that encourages open communication, shared learning, and creative thinking.
• Model a respectful, proactive, and professional attitude across all teams, clients, and agency partners.
• Support strong team dynamics by managing up and down effectively.

Agency Engagement & Operations

• Participate in new business efforts, from research to presentation.
• Contribute to Highwire’s thought leadership by writing blog posts and engaging with our social channels.
• Attend and encourage participation in networking events and industry panels.
• Help identify opportunities for operational or cultural improvements and share ideas with leadership.

Professional Growth & Self-Development

• Set and track quarterly goals with your manager, taking ownership of your professional growth.
• Prioritize responsibilities based on impact, client goals, and internal workflow.
• Drive projects forward independently, without requiring frequent check-ins or reminders.
• Identify opportunities for improvement—whether skills, tools, or processes—and propose actionable solutions.
• Consistently meet deadlines or communicate proactively when changes arise.
• Engage in industry networking and development opportunities regularly.

Success Factors

• 3–5 years of PR/communications experience in an agency setting (required)
• Background in healthcare, health-tech, life sciences, or medical technology sectors
• Demonstrated success in developing media relationships and securing impactful placements
• Strong writing and editing skills across a variety of formats and audiences
• Experience managing multiple priorities and leading day-to-day client work
• Comfort with data, analytics, and ROI reporting
• A growth mindset, collaborative spirit, and desire to lead within a team environment

The salary range for this position is $63,000 to $90,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Remote

Vice Presidents of Health at Highwire serve as senior leaders within the firm's Health Industry Sector Team, shaping strategy, driving growth, and delivering impactful communications programs for the world's most innovative and influential health brands. They oversee a portfolio of complex, high-value accounts, lead senior client relationships, and guide teams in delivering consistent, exceptional results.

This role represents a leadership opportunity for strategic, hands-on communications professionals with 10+ years of agency experience and deep fluency in the health ecosystem—spanning life sciences, health innovations, and the business of health. Vice Presidents mentor teams, contribute to thought leadership, and play an important role in new business development, talent growth, and the continued evolution of Highwire’s Health offering.

Key Responsibilities

Practice & Client Leadership

• Serve as a lead for a portfolio of key health accounts, setting strategic direction and ensuring best-in-class delivery.
• Advise clients across life sciences, specialty pharma, biotechnology, rare disease, clinical trials, medtech, health technology, medical devices, diagnostics, digital health platforms, pharmacy, senior care, Medicaid/Medicare, and health services.
• Define and oversee integrated communications strategies that build brand authority, trust, and long-term market leadership in a highly regulated and mission-driven industry.
• Provide executive-level counsel on messaging, positioning, reputation management, issues and crisis response, and science-to-story narratives.
• Guide teams in translating complex clinical, scientific, and health technology concepts into clear, compelling, and business-relevant stories for executive, clinical, patient, and mainstream audiences.
• Own senior client relationships, acting as a trusted advisor and escalation point while ensuring client satisfaction, retention, and expansion.
• Identify and drive organic growth opportunities across existing accounts, including expanded thought leadership, research-driven storytelling, and executive visibility programs.
• Oversee financial performance for assigned accounts, including budgets, forecasting, staffing models, and margin management.

Media, Thought Leadership & Market Influence

• Contribute to Highwire’s point of view on health industry trends, clinical innovation, regulatory developments, and market shifts across life sciences, health tech, and the business of health.
• Maintain and deepen relationships with top-tier health, science, trade, business, and policy media, as well as analysts and key industry influencers.
• Oversee thought leadership programs grounded in clinical research, product innovation, health policy, and data-driven insights.
• Guide executive visibility strategies, including media training, keynote placements, bylined content, and conference speaking opportunities for CMOs, Chief Medical Officers, and other health executives.
• Support integrated amplification strategies across earned, owned, and social channels to extend the reach of clinical milestones, product launches, and executive commentary.
• Represent Highwire and its clients at major health industry events and conferences (e.g., HIMSS, JPMorgan Healthcare Conference, BIO International, HLTH, ViVE, and relevant disease-area forums).

Agency Operations, Leadership & Growth

• Lead, mentor, and develop account teams, setting a high standard for strategic thinking, client service, and quality.
• Support team growth through recruitment, coaching, performance management, and professional development.
• Play a key role in new business development, contributing to pitch strategy, proposal development, and client presentations.
• Partner with agency leadership and peers to support Highwire’s health go-to-market efforts and service evolution.
• Contribute to agency marketing initiatives, including award submissions, case studies, and promotion of proprietary health research and insights.
• Champion Highwire’s culture of inclusion, empowerment, collaboration, and continuous improvement, and uphold the firm’s commitment to DIBs (Diversity, Inclusion & Belonging).

Success Factors

• 10+ years of PR or strategic communications experience, with significant agency leadership experience (required)
• Deep expertise leading communications for health companies, including life sciences, specialty pharma, biotech, medtech, digital health, or health services
• Proven success owning and scaling integrated communications programs for complex, high-growth health and life sciences clients
• Strong command of the health media landscape, analyst community, patient advocacy groups, and industry influencers
• Solid understanding of the regulatory and compliance environment governing health communications, including FDA, FTC, HIPAA, and relevant industry codes
• Exceptional strategic writing, editing, and storytelling capabilities, with the ability to translate science into narrative
• Demonstrated experience providing executive-level client counsel and managing senior stakeholder relationships, including C-suite and board-level engagement
• Track record of building, mentoring, and retaining high-performing teams
• Strong business acumen, including experience with forecasting, resourcing, and revenue growth
• Experience supporting and winning new business in a competitive agency environment
• Confident, collaborative, and decisive leader with a passion for health innovation and improving patient and population outcomes
• Thrives in a fast-paced, high-growth environment while balancing strategic and operational priorities

The salary range for this position is $130,000 to $175,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Remote

Vice Presidents of Health at Highwire serve as senior leaders within the firm's Health Industry Sector Team, shaping strategy, driving growth, and delivering impactful communications programs for the world's most innovative and influential health brands. They oversee a portfolio of complex, high-value accounts, lead senior client relationships, and guide teams in delivering consistent, exceptional results.

This role represents a leadership opportunity for strategic, hands-on communications professionals with 10+ years of agency experience and deep fluency in the health ecosystem—spanning life sciences, health innovations, and the business of health. Vice Presidents mentor teams, contribute to thought leadership, and play an important role in new business development, talent growth, and the continued evolution of Highwire’s Health offering.

Key Responsibilities

Practice & Client Leadership

• Serve as a lead for a portfolio of key health accounts, setting strategic direction and ensuring best-in-class delivery.
• Advise clients across life sciences, specialty pharma, biotechnology, rare disease, clinical trials, medtech, health technology, medical devices, diagnostics, digital health platforms, pharmacy, senior care, Medicaid/Medicare, and health services.
• Define and oversee integrated communications strategies that build brand authority, trust, and long-term market leadership in a highly regulated and mission-driven industry.
• Provide executive-level counsel on messaging, positioning, reputation management, issues and crisis response, and science-to-story narratives.
• Guide teams in translating complex clinical, scientific, and health technology concepts into clear, compelling, and business-relevant stories for executive, clinical, patient, and mainstream audiences.
• Own senior client relationships, acting as a trusted advisor and escalation point while ensuring client satisfaction, retention, and expansion.
• Identify and drive organic growth opportunities across existing accounts, including expanded thought leadership, research-driven storytelling, and executive visibility programs.
• Oversee financial performance for assigned accounts, including budgets, forecasting, staffing models, and margin management.

Media, Thought Leadership & Market Influence

• Contribute to Highwire’s point of view on health industry trends, clinical innovation, regulatory developments, and market shifts across life sciences, health tech, and the business of health.
• Maintain and deepen relationships with top-tier health, science, trade, business, and policy media, as well as analysts and key industry influencers.
• Oversee thought leadership programs grounded in clinical research, product innovation, health policy, and data-driven insights.
• Guide executive visibility strategies, including media training, keynote placements, bylined content, and conference speaking opportunities for CMOs, Chief Medical Officers, and other health executives.
• Support integrated amplification strategies across earned, owned, and social channels to extend the reach of clinical milestones, product launches, and executive commentary.
• Represent Highwire and its clients at major health industry events and conferences (e.g., HIMSS, JPMorgan Healthcare Conference, BIO International, HLTH, ViVE, and relevant disease-area forums).

Agency Operations, Leadership & Growth

• Lead, mentor, and develop account teams, setting a high standard for strategic thinking, client service, and quality.
• Support team growth through recruitment, coaching, performance management, and professional development.
• Play a key role in new business development, contributing to pitch strategy, proposal development, and client presentations.
• Partner with agency leadership and peers to support Highwire’s health go-to-market efforts and service evolution.
• Contribute to agency marketing initiatives, including award submissions, case studies, and promotion of proprietary health research and insights.
• Champion Highwire’s culture of inclusion, empowerment, collaboration, and continuous improvement, and uphold the firm’s commitment to DIBs (Diversity, Inclusion & Belonging).

Success Factors

• 10+ years of PR or strategic communications experience, with significant agency leadership experience (required)
• Deep expertise leading communications for health companies, including life sciences, specialty pharma, biotech, medtech, digital health, or health services
• Proven success owning and scaling integrated communications programs for complex, high-growth health and life sciences clients
• Strong command of the health media landscape, analyst community, patient advocacy groups, and industry influencers
• Solid understanding of the regulatory and compliance environment governing health communications, including FDA, FTC, HIPAA, and relevant industry codes
• Exceptional strategic writing, editing, and storytelling capabilities, with the ability to translate science into narrative
• Demonstrated experience providing executive-level client counsel and managing senior stakeholder relationships, including C-suite and board-level engagement
• Track record of building, mentoring, and retaining high-performing teams
• Strong business acumen, including experience with forecasting, resourcing, and revenue growth
• Experience supporting and winning new business in a competitive agency environment
• Confident, collaborative, and decisive leader with a passion for health innovation and improving patient and population outcomes
• Thrives in a fast-paced, high-growth environment while balancing strategic and operational priorities

The salary range for this position is $130,000 to $195,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Hybrid

Vice Presidents of Health at Highwire serve as senior leaders within the firm's Health Industry Sector Team, shaping strategy, driving growth, and delivering impactful communications programs for the world's most innovative and influential health brands. They oversee a portfolio of complex, high-value accounts, lead senior client relationships, and guide teams in delivering consistent, exceptional results.

This role represents a leadership opportunity for strategic, hands-on communications professionals with 10+ years of agency experience and deep fluency in the health ecosystem—spanning life sciences, health innovations, and the business of health. Vice Presidents mentor teams, contribute to thought leadership, and play an important role in new business development, talent growth, and the continued evolution of Highwire’s Health offering.

Key Responsibilities

Practice & Client Leadership

• Serve as a lead for a portfolio of key health accounts, setting strategic direction and ensuring best-in-class delivery.
• Advise clients across life sciences, specialty pharma, biotechnology, rare disease, clinical trials, medtech, health technology, medical devices, diagnostics, digital health platforms, pharmacy, senior care, Medicaid/Medicare, and health services.
• Define and oversee integrated communications strategies that build brand authority, trust, and long-term market leadership in a highly regulated and mission-driven industry.
• Provide executive-level counsel on messaging, positioning, reputation management, issues and crisis response, and science-to-story narratives.
• Guide teams in translating complex clinical, scientific, and health technology concepts into clear, compelling, and business-relevant stories for executive, clinical, patient, and mainstream audiences.
• Own senior client relationships, acting as a trusted advisor and escalation point while ensuring client satisfaction, retention, and expansion.
• Identify and drive organic growth opportunities across existing accounts, including expanded thought leadership, research-driven storytelling, and executive visibility programs.
• Oversee financial performance for assigned accounts, including budgets, forecasting, staffing models, and margin management.

Media, Thought Leadership & Market Influence

• Contribute to Highwire’s point of view on health industry trends, clinical innovation, regulatory developments, and market shifts across life sciences, health tech, and the business of health.
• Maintain and deepen relationships with top-tier health, science, trade, business, and policy media, as well as analysts and key industry influencers.
• Oversee thought leadership programs grounded in clinical research, product innovation, health policy, and data-driven insights.
• Guide executive visibility strategies, including media training, keynote placements, bylined content, and conference speaking opportunities for CMOs, Chief Medical Officers, and other health executives.
• Support integrated amplification strategies across earned, owned, and social channels to extend the reach of clinical milestones, product launches, and executive commentary.
• Represent Highwire and its clients at major health industry events and conferences (e.g., HIMSS, JPMorgan Healthcare Conference, BIO International, HLTH, ViVE, and relevant disease-area forums).

Agency Operations, Leadership & Growth

• Lead, mentor, and develop account teams, setting a high standard for strategic thinking, client service, and quality.
• Support team growth through recruitment, coaching, performance management, and professional development.
• Play a key role in new business development, contributing to pitch strategy, proposal development, and client presentations.
• Partner with agency leadership and peers to support Highwire’s health go-to-market efforts and service evolution.
• Contribute to agency marketing initiatives, including award submissions, case studies, and promotion of proprietary health research and insights.
• Champion Highwire’s culture of inclusion, empowerment, collaboration, and continuous improvement, and uphold the firm’s commitment to DIBs (Diversity, Inclusion & Belonging).

Success Factors

• 10+ years of PR or strategic communications experience, with significant agency leadership experience (required)
• Deep expertise leading communications for health companies, including life sciences, specialty pharma, biotech, medtech, digital health, or health services
• Proven success owning and scaling integrated communications programs for complex, high-growth health and life sciences clients
• Strong command of the health media landscape, analyst community, patient advocacy groups, and industry influencers
• Solid understanding of the regulatory and compliance environment governing health communications, including FDA, FTC, HIPAA, and relevant industry codes
• Exceptional strategic writing, editing, and storytelling capabilities, with the ability to translate science into narrative
• Demonstrated experience providing executive-level client counsel and managing senior stakeholder relationships, including C-suite and board-level engagement
• Track record of building, mentoring, and retaining high-performing teams
• Strong business acumen, including experience with forecasting, resourcing, and revenue growth
• Experience supporting and winning new business in a competitive agency environment
• Confident, collaborative, and decisive leader with a passion for health innovation and improving patient and population outcomes
• Thrives in a fast-paced, high-growth environment while balancing strategic and operational priorities

The salary range for this position is $130,000 to $195,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Hybrid

Senior Account Managers on our Financial & Professional Services teams lead integrated communications programs for some of the most influential companies across banking, insurance, consulting, and advisory-driven industries. They bring deep experience in areas such as financial services innovation, consulting thought leadership, and enterprise advisory, guiding teams in translating complex business topics into compelling narratives that resonate with key audiences.

In this role, Senior Account Managers oversee multiple account teams, managing both high-level strategy and day-to-day execution across media relations and integrated programs. They ensure communications strategies are forward-thinking, results-driven, and aligned with client business objectives.

Senior Account Managers also play a key leadership role within the agency — mentoring and inspiring team members, contributing to new business development, and helping Highwire deliver exceptional results for Financial or Professional Services clients. Strong writing, strategic thinking, and a deep understanding of the financial and professional services media landscape are essential to success in this role.

Key Responsibilities

Media Relations

• Lead strategic media and analyst relations programs for Financial or Professional Services clients.
• Build and maintain strong relationships with top-tier financial, business, and trade press.
• Guide account teams in identifying news opportunities, shaping compelling story angles, and executing proactive media outreach.
• Partner with clients to elevate thought leadership through feature coverage, executive interviews, and contributed content.
• Oversee measurement and reporting of media performance to ensure programs deliver meaningful visibility and business impact.

Client Service / Management

• Serve as the day-to-day account lead for up to 5 Financial or Professional Services clients, ensuring exceptional client service and program execution.
• Direct teams of 5–10 members, from interns to VPs, managing workflow, priorities, and team development.
• Provide strategic counsel aligned with each client’s business objectives and sector-specific goals.
• Build and maintain relationships with key financial, consulting, and business media.
• Oversee communications programs from kickoff through goal achievement, ensuring measurable impact.
• Set ambitious yet achievable client goals through creative campaigns and amplification strategies tied to business outcomes.
• Develop and manage monthly and annual budgets, staffing allocations, and team priorities.
• Ensure accurate client billing, expense management, and overall account health.
• Participate in program execution as needed, including writing, media relations, digital communications, and crisis support.
• Serve as an ambassador for the agency and our Financial & Professional Services teams.

Agency Operations

• Contribute to company growth through new business development, organic client expansion, and creation of client case studies within the Financial & Professional Services sector.
• Attend networking events, seminars, and conferences relevant to financial services, consulting, and communications to maintain professional development and build relationships.
• Lead at least one agency-wide training annually and participate in internal trainings as needed.
• Establish and maintain a focus area within agency support, such as digital strategy, thought leadership development, or sector-specific communications initiatives.

Team Development

• Manage up to 2 direct reports, set goals, conduct quarterly check-ins, and deliver annual reviews.
• Act as a coach across account teams by teaching, providing guidance, recognizing achievements, delegating effectively, and mapping work to strategy and client goals.
• Maintain a respectful, enthusiastic, and professional attitude toward coworkers, clients, and external partners.
• Lead by example and ensure teammates have clarity on roles, responsibilities, and Financial & Professional Services objectives.

Account Leadership

• Deliver high-level account management and strategic counsel specifically for Financial or Professional Services clients.
• Execute integrated communications programs as needed, supporting writing, media relations, digital communications, and crisis efforts.
• Mentor and develop team members, ensuring alignment with agency standards and client objectives.
• Support agency growth through client development, business opportunities, and thought leadership in the Financial & Professional Services sector.

Success Factors

• Minimum of six years of experience in PR, marketing, or communications agencies, with at least one year as an Account Manager.
• Prior experience managing Financial or Professional Services clients in an agency environment.
• Strong understanding of the Financial or Professional Services industry and media landscape.
• Established relationships with financial, business, and trade media.
• Proven ability to develop and lead communications strategies that drive visibility and credibility for Financial or Professional Services brands.
• Strong writing, storytelling, and strategic thinking skills.
• Experience managing multiple client accounts, budgets, and cross-functional teams simultaneously.
• Track record of mentoring and developing junior staff.
• Organized, proactive, and entrepreneurial mindset.
• Exceptional communication and leadership skills with the ability to inspire teams and deliver measurable results. #LI-Remote

Senior Account Managers on our Financial & Professional Services teams lead integrated communications programs for some of the most influential companies across banking, insurance, consulting, and advisory-driven industries. They bring deep experience in areas such as financial services innovation, consulting thought leadership, and enterprise advisory, guiding teams in translating complex business topics into compelling narratives that resonate with key audiences.

In this role, Senior Account Managers oversee multiple account teams, managing both high-level strategy and day-to-day execution across media relations and integrated programs. They ensure communications strategies are forward-thinking, results-driven, and aligned with client business objectives.

Senior Account Managers also play a key leadership role within the agency — mentoring and inspiring team members, contributing to new business development, and helping Highwire deliver exceptional results for Financial or Professional Services clients. Strong writing, strategic thinking, and a deep understanding of the financial and professional services media landscape are essential to success in this role.

Key Responsibilities

Media Relations

• Lead strategic media and analyst relations programs for Financial or Professional Services clients.
• Build and maintain strong relationships with top-tier financial, business, and trade press.
• Guide account teams in identifying news opportunities, shaping compelling story angles, and executing proactive media outreach.
• Partner with clients to elevate thought leadership through feature coverage, executive interviews, and contributed content.
• Oversee measurement and reporting of media performance to ensure programs deliver meaningful visibility and business impact.

Client Service / Management

• Serve as the day-to-day account lead for up to 5 Financial or Professional Services clients, ensuring exceptional client service and program execution.
• Direct teams of 5–10 members, from interns to VPs, managing workflow, priorities, and team development.
• Provide strategic counsel aligned with each client’s business objectives and sector-specific goals.
• Build and maintain relationships with key financial, consulting, and business media.
• Oversee communications programs from kickoff through goal achievement, ensuring measurable impact.
• Set ambitious yet achievable client goals through creative campaigns and amplification strategies tied to business outcomes.
• Develop and manage monthly and annual budgets, staffing allocations, and team priorities.
• Ensure accurate client billing, expense management, and overall account health.
• Participate in program execution as needed, including writing, media relations, digital communications, and crisis support.
• Serve as an ambassador for the agency and our Financial & Professional Services teams.

Agency Operations

• Contribute to company growth through new business development, organic client expansion, and creation of client case studies within the Financial & Professional Services sector.
• Attend networking events, seminars, and conferences relevant to financial services, consulting, and communications to maintain professional development and build relationships.
• Lead at least one agency-wide training annually and participate in internal trainings as needed.
• Establish and maintain a focus area within agency support, such as digital strategy, thought leadership development, or sector-specific communications initiatives.

Team Development

• Manage up to 2 direct reports, set goals, conduct quarterly check-ins, and deliver annual reviews.
• Act as a coach across account teams by teaching, providing guidance, recognizing achievements, delegating effectively, and mapping work to strategy and client goals.
• Maintain a respectful, enthusiastic, and professional attitude toward coworkers, clients, and external partners.
• Lead by example and ensure teammates have clarity on roles, responsibilities, and Financial & Professional Services objectives.

Account Leadership

• Deliver high-level account management and strategic counsel specifically for Financial or Professional Services clients.
• Execute integrated communications programs as needed, supporting writing, media relations, digital communications, and crisis efforts.
• Mentor and develop team members, ensuring alignment with agency standards and client objectives.
• Support agency growth through client development, business opportunities, and thought leadership in the Financial & Professional Services sector.

Success Factors

• Minimum of six years of experience in PR, marketing, or communications agencies, with at least one year as an Account Manager.
• Prior experience managing Financial or Professional Services clients in an agency environment.
• Strong understanding of the Financial or Professional Services industry and media landscape.
• Established relationships with financial, business, and trade media.
• Proven ability to develop and lead communications strategies that drive visibility and credibility for Financial or Professional Services brands.
• Strong writing, storytelling, and strategic thinking skills.
• Experience managing multiple client accounts, budgets, and cross-functional teams simultaneously.
• Track record of mentoring and developing junior staff.
• Organized, proactive, and entrepreneurial mindset.
• Exceptional communication and leadership skills with the ability to inspire teams and deliver measurable results.

The salary range for this position is $90,000 to $110,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Remote

Senior Account Managers on our Financial & Professional Services teams lead integrated communications programs for some of the most influential companies across banking, insurance, consulting, and advisory-driven industries. They bring deep experience in areas such as financial services innovation, consulting thought leadership, and enterprise advisory, guiding teams in translating complex business topics into compelling narratives that resonate with key audiences.

In this role, Senior Account Managers oversee multiple account teams, managing both high-level strategy and day-to-day execution across media relations and integrated programs. They ensure communications strategies are forward-thinking, results-driven, and aligned with client business objectives.

Senior Account Managers also play a key leadership role within the agency — mentoring and inspiring team members, contributing to new business development, and helping Highwire deliver exceptional results for Financial or Professional Services clients. Strong writing, strategic thinking, and a deep understanding of the financial and professional services media landscape are essential to success in this role.

Key Responsibilities

Media Relations

• Lead strategic media and analyst relations programs for Financial or Professional Services clients.
• Build and maintain strong relationships with top-tier financial, business, and trade press.
• Guide account teams in identifying news opportunities, shaping compelling story angles, and executing proactive media outreach.
• Partner with clients to elevate thought leadership through feature coverage, executive interviews, and contributed content.
• Oversee measurement and reporting of media performance to ensure programs deliver meaningful visibility and business impact.

Client Service / Management

• Serve as the day-to-day account lead for up to 5 Financial or Professional Services clients, ensuring exceptional client service and program execution.
• Direct teams of 5–10 members, from interns to VPs, managing workflow, priorities, and team development.
• Provide strategic counsel aligned with each client’s business objectives and sector-specific goals.
• Build and maintain relationships with key financial, consulting, and business media.
• Oversee communications programs from kickoff through goal achievement, ensuring measurable impact.
• Set ambitious yet achievable client goals through creative campaigns and amplification strategies tied to business outcomes.
• Develop and manage monthly and annual budgets, staffing allocations, and team priorities.
• Ensure accurate client billing, expense management, and overall account health.
• Participate in program execution as needed, including writing, media relations, digital communications, and crisis support.
• Serve as an ambassador for the agency and our Financial & Professional Services teams.

Agency Operations

• Contribute to company growth through new business development, organic client expansion, and creation of client case studies within the Financial & Professional Services sector.
• Attend networking events, seminars, and conferences relevant to financial services, consulting, and communications to maintain professional development and build relationships.
• Lead at least one agency-wide training annually and participate in internal trainings as needed.
• Establish and maintain a focus area within agency support, such as digital strategy, thought leadership development, or sector-specific communications initiatives.

Team Development

• Manage up to 2 direct reports, set goals, conduct quarterly check-ins, and deliver annual reviews.
• Act as a coach across account teams by teaching, providing guidance, recognizing achievements, delegating effectively, and mapping work to strategy and client goals.
• Maintain a respectful, enthusiastic, and professional attitude toward coworkers, clients, and external partners.
• Lead by example and ensure teammates have clarity on roles, responsibilities, and Financial & Professional Services objectives.

Account Leadership

• Deliver high-level account management and strategic counsel specifically for Financial or Professional Services clients.
• Execute integrated communications programs as needed, supporting writing, media relations, digital communications, and crisis efforts.
• Mentor and develop team members, ensuring alignment with agency standards and client objectives.
• Support agency growth through client development, business opportunities, and thought leadership in the Financial & Professional Services sector.

Success Factors

• Minimum of six years of experience in PR, marketing, or communications agencies, with at least one year as an Account Manager.
• Prior experience managing Financial or Professional Services clients in an agency environment.
• Strong understanding of the Financial or Professional Services industry and media landscape.
• Established relationships with financial, business, and trade media.
• Proven ability to develop and lead communications strategies that drive visibility and credibility for Financial or Professional Services brands.
• Strong writing, storytelling, and strategic thinking skills.
• Experience managing multiple client accounts, budgets, and cross-functional teams simultaneously.
• Track record of mentoring and developing junior staff.
• Organized, proactive, and entrepreneurial mindset.
• Exceptional communication and leadership skills with the ability to inspire teams and deliver measurable results.

The salary range for this position is $90,000 to $125,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Hybrid

Senior Account Managers on our Cybersecurity team lead integrated communications programs for some of the most influential companies in the cybersecurity sector. They bring deep experience across areas such as threat intelligence, incident response, data protection, and cloud security, and guide teams in translating complex technical topics into compelling narratives that resonate with business and industry audiences.

In this role, Senior Account Managers oversee multiple account teams, managing both high-level strategy and day-to-day execution across media relations and integrated programs. They ensure communications strategies are forward-thinking, results-driven, and aligned with client business objectives.

Senior Account Managers also play a key leadership role within the agency — mentoring and inspiring team members, contributing to new business development, and helping Highwire deliver exceptional results for cybersecurity clients. Strong writing, strategic thinking, and a deep understanding of the cybersecurity media landscape are essential to success in this role.

Key Responsibilities

Media Relations

• Lead strategic media and analyst relations programs for cybersecurity clients across areas including threat intelligence, incident response, data protection, and cloud security.
• Build and maintain strong relationships with top-tier cybersecurity, technology, and business journalists, as well as key industry analysts.
• Guide account teams in identifying news opportunities, shaping compelling story angles, and executing proactive media outreach.
• Partner with clients to elevate thought leadership through feature coverage, executive interviews, and contributed content.
• Oversee measurement and reporting of media performance to ensure programs deliver meaningful visibility and business impact.

Client Service / Management

• Serve as the day-to-day account lead for up to 5 cybersecurity clients, ensuring exceptional client service and program execution.
• Direct teams of 5–10 members, across various levels, managing workflow, priorities, and team development.
• Provide strategic counsel aligned with each client’s business objectives and cybersecurity-focused goals.
• Build and maintain relationships with key cybersecurity and business media.
• Oversee communications programs from kickoff through goal achievement, ensuring measurable impact.
• Set ambitious yet achievable client goals through creative campaigns and amplification strategies tied to business outcomes.
• Develop and manage monthly and annual budgets, staffing allocations, and team priorities.
• Ensure accurate client billing, expense management, and overall account health.
• Participate in program execution as needed, including writing, media relations, digital communications, and crisis support.
• Serve as an ambassador for the agency and our cybersecurity practice.

Agency Operations

• Contribute to company growth through new business development, organic client expansion, and creation of client case studies.
• Attend networking events, seminars, and conferences relevant to cybersecurity and communications to maintain professional development and build relationships.
• Lead at least one agency-wide training annually and participate in internal trainings as needed.
• Establish and maintain a focus area within agency support, such as digital strategy, thought leadership development, or cybersecurity-specific communications initiatives

Team Development

• Manage up to 2 direct reports, set goals, conduct quarterly check-ins, and deliver annual reviews.
• Act as a coach across account teams by teaching, providing guidance, recognizing achievements, delegating effectively, and mapping work to strategy and client goals.
• Maintain a respectful, enthusiastic, and professional attitude toward coworkers, clients, and external partners.
• Lead by example and ensure teammates have clarity on roles, responsibilities, and cybersecurity client objectives.

Account Leadership

• Deliver high-level account management and strategic counsel for cybersecurity clients.
• Execute integrated communications programs as needed, supporting writing, media relations, digital communications, and crisis efforts.
• Mentor and develop team members, ensuring alignment with agency standards and client objectives.
• Support agency growth through client development, business opportunities, and thought leadership in the cybersecurity sector.

Success Factors

• Minimum of six years of experience in PR, marketing, or communications agencies, with at least one year as an Account Manager.
• Prior experience managing cybersecurity clients in an agency environment.
• Strong understanding of the cybersecurity industry and media landscape.
• Established relationships with cybersecurity, technology, and business media.
• Proven ability to develop and lead communications strategies that drive visibility and credibility for cybersecurity brands.
• Strong writing, storytelling, and strategic thinking skills.
• Experience managing multiple client accounts, budgets, and cross-functional teams simultaneously.
• Track record of mentoring and developing junior staff.
• Organized, proactive, and entrepreneurial mindset.
• Exceptional communication and leadership skills with the ability to inspire teams and deliver measurable results. #LI-Remote

Remote

Senior Account Managers on our Cybersecurity team lead integrated communications programs for some of the most influential companies in the cybersecurity sector. They bring deep experience across areas such as threat intelligence, incident response, data protection, and cloud security, and guide teams in translating complex technical topics into compelling narratives that resonate with business and industry audiences.

In this role, Senior Account Managers oversee multiple account teams, managing both high-level strategy and day-to-day execution across media relations and integrated programs. They ensure communications strategies are forward-thinking, results-driven, and aligned with client business objectives.

Senior Account Managers also play a key leadership role within the agency — mentoring and inspiring team members, contributing to new business development, and helping Highwire deliver exceptional results for cybersecurity clients. Strong writing, strategic thinking, and a deep understanding of the cybersecurity media landscape are essential to success in this role.

Key Responsibilities

Media Relations

• Lead strategic media and analyst relations programs for cybersecurity clients across areas including threat intelligence, incident response, data protection, and cloud security.
• Build and maintain strong relationships with top-tier cybersecurity, technology, and business journalists, as well as key industry analysts.
• Guide account teams in identifying news opportunities, shaping compelling story angles, and executing proactive media outreach.
• Partner with clients to elevate thought leadership through feature coverage, executive interviews, and contributed content.
• Oversee measurement and reporting of media performance to ensure programs deliver meaningful visibility and business impact.

Client Service / Management

• Serve as the day-to-day account lead for up to 5 cybersecurity clients, ensuring exceptional client service and program execution.
• Direct teams of 5–10 members, across various levels, managing workflow, priorities, and team development.
• Provide strategic counsel aligned with each client’s business objectives and cybersecurity-focused goals.
• Build and maintain relationships with key cybersecurity and business media.
• Oversee communications programs from kickoff through goal achievement, ensuring measurable impact.
• Set ambitious yet achievable client goals through creative campaigns and amplification strategies tied to business outcomes.
• Develop and manage monthly and annual budgets, staffing allocations, and team priorities.
• Ensure accurate client billing, expense management, and overall account health.
• Participate in program execution as needed, including writing, media relations, digital communications, and crisis support.
• Serve as an ambassador for the agency and our cybersecurity practice.

Agency Operations

• Contribute to company growth through new business development, organic client expansion, and creation of client case studies.
• Attend networking events, seminars, and conferences relevant to cybersecurity and communications to maintain professional development and build relationships.
• Lead at least one agency-wide training annually and participate in internal trainings as needed.
• Establish and maintain a focus area within agency support, such as digital strategy, thought leadership development, or cybersecurity-specific communications initiatives

Team Development

• Manage up to 2 direct reports, set goals, conduct quarterly check-ins, and deliver annual reviews.
• Act as a coach across account teams by teaching, providing guidance, recognizing achievements, delegating effectively, and mapping work to strategy and client goals.
• Maintain a respectful, enthusiastic, and professional attitude toward coworkers, clients, and external partners.
• Lead by example and ensure teammates have clarity on roles, responsibilities, and cybersecurity client objectives.

Account Leadership

• Deliver high-level account management and strategic counsel for cybersecurity clients.
• Execute integrated communications programs as needed, supporting writing, media relations, digital communications, and crisis efforts.
• Mentor and develop team members, ensuring alignment with agency standards and client objectives.
• Support agency growth through client development, business opportunities, and thought leadership in the cybersecurity sector.

Success Factors

• Minimum of six years of experience in PR, marketing, or communications agencies, with at least one year as an Account Manager.
• Prior experience managing cybersecurity clients in an agency environment.
• Strong understanding of the cybersecurity industry and media landscape.
• Established relationships with cybersecurity, technology, and business media.
• Proven ability to develop and lead communications strategies that drive visibility and credibility for cybersecurity brands.
• Strong writing, storytelling, and strategic thinking skills.
• Experience managing multiple client accounts, budgets, and cross-functional teams simultaneously.
• Track record of mentoring and developing junior staff.
• Organized, proactive, and entrepreneurial mindset.
• Exceptional communication and leadership skills with the ability to inspire teams and deliver measurable results.

The salary range for this position is $90,000 to $110,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Remote

Senior Account Managers on our Cybersecurity team lead integrated communications programs for some of the most influential companies in the cybersecurity sector. They bring deep experience across areas such as threat intelligence, incident response, data protection, and cloud security, and guide teams in translating complex technical topics into compelling narratives that resonate with business and industry audiences.

In this role, Senior Account Managers oversee multiple account teams, managing both high-level strategy and day-to-day execution across media relations and integrated programs. They ensure communications strategies are forward-thinking, results-driven, and aligned with client business objectives.

Senior Account Managers also play a key leadership role within the agency — mentoring and inspiring team members, contributing to new business development, and helping Highwire deliver exceptional results for cybersecurity clients. Strong writing, strategic thinking, and a deep understanding of the cybersecurity media landscape are essential to success in this role.

Key Responsibilities

Media Relations

• Lead strategic media and analyst relations programs for cybersecurity clients across areas including threat intelligence, incident response, data protection, and cloud security.
• Build and maintain strong relationships with top-tier cybersecurity, technology, and business journalists, as well as key industry analysts.
• Guide account teams in identifying news opportunities, shaping compelling story angles, and executing proactive media outreach.
• Partner with clients to elevate thought leadership through feature coverage, executive interviews, and contributed content.
• Oversee measurement and reporting of media performance to ensure programs deliver meaningful visibility and business impact.

Client Service / Management

• Serve as the day-to-day account lead for up to 5 cybersecurity clients, ensuring exceptional client service and program execution.
• Direct teams of 5–10 members, across various levels, managing workflow, priorities, and team development.
• Provide strategic counsel aligned with each client’s business objectives and cybersecurity-focused goals.
• Build and maintain relationships with key cybersecurity and business media.
• Oversee communications programs from kickoff through goal achievement, ensuring measurable impact.
• Set ambitious yet achievable client goals through creative campaigns and amplification strategies tied to business outcomes.
• Develop and manage monthly and annual budgets, staffing allocations, and team priorities.
• Ensure accurate client billing, expense management, and overall account health.
• Participate in program execution as needed, including writing, media relations, digital communications, and crisis support.
• Serve as an ambassador for the agency and our cybersecurity practice.

Agency Operations

• Contribute to company growth through new business development, organic client expansion, and creation of client case studies.
• Attend networking events, seminars, and conferences relevant to cybersecurity and communications to maintain professional development and build relationships.
• Lead at least one agency-wide training annually and participate in internal trainings as needed.
• Establish and maintain a focus area within agency support, such as digital strategy, thought leadership development, or cybersecurity-specific communications initiatives

Team Development

• Manage up to 2 direct reports, set goals, conduct quarterly check-ins, and deliver annual reviews.
• Act as a coach across account teams by teaching, providing guidance, recognizing achievements, delegating effectively, and mapping work to strategy and client goals.
• Maintain a respectful, enthusiastic, and professional attitude toward coworkers, clients, and external partners.
• Lead by example and ensure teammates have clarity on roles, responsibilities, and cybersecurity client objectives.

Account Leadership

• Deliver high-level account management and strategic counsel for cybersecurity clients.
• Execute integrated communications programs as needed, supporting writing, media relations, digital communications, and crisis efforts.
• Mentor and develop team members, ensuring alignment with agency standards and client objectives.
• Support agency growth through client development, business opportunities, and thought leadership in the cybersecurity sector.

Success Factors

• Minimum of six years of experience in PR, marketing, or communications agencies, with at least one year as an Account Manager.
• Prior experience managing cybersecurity clients in an agency environment.
• Strong understanding of the cybersecurity industry and media landscape.
• Established relationships with cybersecurity, technology, and business media.
• Proven ability to develop and lead communications strategies that drive visibility and credibility for cybersecurity brands.
• Strong writing, storytelling, and strategic thinking skills.
• Experience managing multiple client accounts, budgets, and cross-functional teams simultaneously.
• Track record of mentoring and developing junior staff.
• Organized, proactive, and entrepreneurial mindset.
• Exceptional communication and leadership skills with the ability to inspire teams and deliver measurable results.

The salary range for this position is $90,000 to $125,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Remote

Senior Account Managers on our Cybersecurity team lead integrated communications programs for some of the most influential companies in the cybersecurity sector. They bring deep experience across areas such as threat intelligence, incident response, data protection, and cloud security, and guide teams in translating complex technical topics into compelling narratives that resonate with business and industry audiences.

In this role, Senior Account Managers oversee multiple account teams, managing both high-level strategy and day-to-day execution across media relations and integrated programs. They ensure communications strategies are forward-thinking, results-driven, and aligned with client business objectives.

Senior Account Managers also play a key leadership role within the agency — mentoring and inspiring team members, contributing to new business development, and helping Highwire deliver exceptional results for cybersecurity clients. Strong writing, strategic thinking, and a deep understanding of the cybersecurity media landscape are essential to success in this role.

Key Responsibilities

Media Relations

• Lead strategic media and analyst relations programs for cybersecurity clients across areas including threat intelligence, incident response, data protection, and cloud security.
• Build and maintain strong relationships with top-tier cybersecurity, technology, and business journalists, as well as key industry analysts.
• Guide account teams in identifying news opportunities, shaping compelling story angles, and executing proactive media outreach.
• Partner with clients to elevate thought leadership through feature coverage, executive interviews, and contributed content.
• Oversee measurement and reporting of media performance to ensure programs deliver meaningful visibility and business impact.

Client Service / Management

• Serve as the day-to-day account lead for up to 5 cybersecurity clients, ensuring exceptional client service and program execution.
• Direct teams of 5–10 members, across various levels, managing workflow, priorities, and team development.
• Provide strategic counsel aligned with each client’s business objectives and cybersecurity-focused goals.
• Build and maintain relationships with key cybersecurity and business media.
• Oversee communications programs from kickoff through goal achievement, ensuring measurable impact.
• Set ambitious yet achievable client goals through creative campaigns and amplification strategies tied to business outcomes.
• Develop and manage monthly and annual budgets, staffing allocations, and team priorities.
• Ensure accurate client billing, expense management, and overall account health.
• Participate in program execution as needed, including writing, media relations, digital communications, and crisis support.
• Serve as an ambassador for the agency and our cybersecurity practice.

Agency Operations

• Contribute to company growth through new business development, organic client expansion, and creation of client case studies.
• Attend networking events, seminars, and conferences relevant to cybersecurity and communications to maintain professional development and build relationships.
• Lead at least one agency-wide training annually and participate in internal trainings as needed.
• Establish and maintain a focus area within agency support, such as digital strategy, thought leadership development, or cybersecurity-specific communications initiatives

Team Development

• Manage up to 2 direct reports, set goals, conduct quarterly check-ins, and deliver annual reviews.
• Act as a coach across account teams by teaching, providing guidance, recognizing achievements, delegating effectively, and mapping work to strategy and client goals.
• Maintain a respectful, enthusiastic, and professional attitude toward coworkers, clients, and external partners.
• Lead by example and ensure teammates have clarity on roles, responsibilities, and cybersecurity client objectives.

Account Leadership

• Deliver high-level account management and strategic counsel for cybersecurity clients.
• Execute integrated communications programs as needed, supporting writing, media relations, digital communications, and crisis efforts.
• Mentor and develop team members, ensuring alignment with agency standards and client objectives.
• Support agency growth through client development, business opportunities, and thought leadership in the cybersecurity sector.

Success Factors

• Minimum of six years of experience in PR, marketing, or communications agencies, with at least one year as an Account Manager.
• Prior experience managing cybersecurity clients in an agency environment.
• Strong understanding of the cybersecurity industry and media landscape.
• Established relationships with cybersecurity, technology, and business media.
• Proven ability to develop and lead communications strategies that drive visibility and credibility for cybersecurity brands.
• Strong writing, storytelling, and strategic thinking skills.
• Experience managing multiple client accounts, budgets, and cross-functional teams simultaneously.
• Track record of mentoring and developing junior staff.
• Organized, proactive, and entrepreneurial mindset.
• Exceptional communication and leadership skills with the ability to inspire teams and deliver measurable results.

The salary range for this position is $90,000 to $125,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Hybrid

Senior Account Managers on our Cybersecurity team lead integrated communications programs for some of the most influential companies in the cybersecurity sector. They bring deep experience across areas such as threat intelligence, incident response, data protection, and cloud security, and guide teams in translating complex technical topics into compelling narratives that resonate with business and industry audiences.

In this role, Senior Account Managers oversee multiple account teams, managing both high-level strategy and day-to-day execution across media relations and integrated programs. They ensure communications strategies are forward-thinking, results-driven, and aligned with client business objectives.

Senior Account Managers also play a key leadership role within the agency — mentoring and inspiring team members, contributing to new business development, and helping Highwire deliver exceptional results for cybersecurity clients. Strong writing, strategic thinking, and a deep understanding of the cybersecurity media landscape are essential to success in this role.

Key Responsibilities

Media Relations

• Lead strategic media and analyst relations programs for cybersecurity clients across areas including threat intelligence, incident response, data protection, and cloud security.
• Build and maintain strong relationships with top-tier cybersecurity, technology, and business journalists, as well as key industry analysts.
• Guide account teams in identifying news opportunities, shaping compelling story angles, and executing proactive media outreach.
• Partner with clients to elevate thought leadership through feature coverage, executive interviews, and contributed content.
• Oversee measurement and reporting of media performance to ensure programs deliver meaningful visibility and business impact.

Client Service / Management

• Serve as the day-to-day account lead for up to 5 cybersecurity clients, ensuring exceptional client service and program execution.
• Direct teams of 5–10 members, across various levels, managing workflow, priorities, and team development.
• Provide strategic counsel aligned with each client’s business objectives and cybersecurity-focused goals.
• Build and maintain relationships with key cybersecurity and business media.
• Oversee communications programs from kickoff through goal achievement, ensuring measurable impact.
• Set ambitious yet achievable client goals through creative campaigns and amplification strategies tied to business outcomes.
• Develop and manage monthly and annual budgets, staffing allocations, and team priorities.
• Ensure accurate client billing, expense management, and overall account health.
• Participate in program execution as needed, including writing, media relations, digital communications, and crisis support.
• Serve as an ambassador for the agency and our cybersecurity practice.

Agency Operations

• Contribute to company growth through new business development, organic client expansion, and creation of client case studies.
• Attend networking events, seminars, and conferences relevant to cybersecurity and communications to maintain professional development and build relationships.
• Lead at least one agency-wide training annually and participate in internal trainings as needed.
• Establish and maintain a focus area within agency support, such as digital strategy, thought leadership development, or cybersecurity-specific communications initiatives

Team Development

• Manage up to 2 direct reports, set goals, conduct quarterly check-ins, and deliver annual reviews.
• Act as a coach across account teams by teaching, providing guidance, recognizing achievements, delegating effectively, and mapping work to strategy and client goals.
• Maintain a respectful, enthusiastic, and professional attitude toward coworkers, clients, and external partners.
• Lead by example and ensure teammates have clarity on roles, responsibilities, and cybersecurity client objectives.

Account Leadership

• Deliver high-level account management and strategic counsel for cybersecurity clients.
• Execute integrated communications programs as needed, supporting writing, media relations, digital communications, and crisis efforts.
• Mentor and develop team members, ensuring alignment with agency standards and client objectives.
• Support agency growth through client development, business opportunities, and thought leadership in the cybersecurity sector.

Success Factors

• Minimum of six years of experience in PR, marketing, or communications agencies, with at least one year as an Account Manager.
• Prior experience managing cybersecurity clients in an agency environment.
• Strong understanding of the cybersecurity industry and media landscape.
• Established relationships with cybersecurity, technology, and business media.
• Proven ability to develop and lead communications strategies that drive visibility and credibility for cybersecurity brands.
• Strong writing, storytelling, and strategic thinking skills.
• Experience managing multiple client accounts, budgets, and cross-functional teams simultaneously.
• Track record of mentoring and developing junior staff.
• Organized, proactive, and entrepreneurial mindset.
• Exceptional communication and leadership skills with the ability to inspire teams and deliver measurable results.

The salary range for this position is $90,000 to $125,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Hybrid

Senior Account Managers on our B2B Technology team lead integrated communications programs for some of the most innovative companies in enterprise technology. They bring deep experience in B2B technology sectors such as enterprise software, cloud, AI, security, and data, and guide teams in translating complex technologies into compelling narratives that drive business impact.

In this role, Senior Account Managers oversee multiple account teams, managing both high-level strategy and day-to-day execution across media relations and integrated programs. They ensure communications strategies are forward-thinking, results-driven, and aligned with client business objectives.

Senior Account Managers also play a key leadership role within the agency — mentoring and inspiring team members, contributing to new business development, and helping Highwire deliver exceptional results for B2B technology clients. Strong writing, strategic thinking, and a deep understanding of the technology media landscape are essential to success in this role.

Key Responsibilities

Client Service / Management

• Serve as the day-to-day account lead for up to 5 B2B technology clients, ensuring exceptional client service and account management.
• Direct teams of 5–10 members, from interns to VPs, managing workflow, priorities, and team development.
• Provide strategic counsel aligned with each client’s business objectives and technology-focused goals.
• Build and maintain strong relationships with top-tier technology and business press.
• Actively contribute to B2B technology practice groups, sharing industry insights and challenging junior staff to think strategically.
• Oversee PR programs from kickoff to goal achievement, ensuring measurable impact.
• Set ambitious, achievable client goals through creative campaigns and amplification techniques that tie directly to clients’ technology business objectives.
• Develop and manage monthly/annual budgets and team priority allocations.
• Ensure accurate client billing, recoup client expenses, and maintain account status.
• Participate in program execution as appropriate, including writing/editing, media relations, social media, digital communications, and crisis support.
• Serve as an ambassador for the agency and our B2B technology practice.

Media Relations

• Lead strategic media and analyst relations programs for B2B technology clients across sectors including enterprise software, cloud, AI, security, and data.
• Build and maintain strong relationships with top-tier business, technology, and trade journalists, as well as key industry analysts.
• Guide account teams in identifying news opportunities, shaping compelling story angles, and executing proactive media outreach.
• Partner with clients to elevate thought leadership through feature coverage, executive interviews, and contributed content.
• Oversee measurement and reporting of media performance to ensure programs deliver meaningful visibility and business impact.

Agency Operations

• Contribute to company growth through new business development, organic client expansion, and creation of client case studies within the B2B technology space.
• Attend networking events, seminars, and conferences relevant to technology and communications, including occasional out-of-hours events, to maintain professional development and build relationships.
• Lead at least one agency-wide training annually and participate in trainings as needed.
• Establish and maintain a focus area within agency support, such as digital strategy, social media, or technology-specific communications initiatives.

Team Development

• Manage up to 2 direct reports, set goals, conduct quarterly check-ins, and deliver annual reviews.
• Act as a coach across account teams by teaching, providing guidance, recognizing achievements, delegating effectively, and mapping work to strategy and client goals.
• Maintain a respectful, enthusiastic, and professional attitude toward coworkers, clients, and external partners.
• Lead by example and ensure teammates have clarity on roles, responsibilities, and B2B technology objectives.

Account Leadership

• Deliver high-level account management and strategic counsel specifically for B2B technology clients.
• Execute programs as needed, supporting writing, media relations, social, digital, and crisis efforts.
• Mentor and develop team members, ensuring alignment with agency standards and client objectives.
• Support agency growth through client development, business opportunities, and thought leadership in the technology sector.

Success Factors

• Minimum of six years of experience in PR, marketing, or communications agencies, with at least one year as an Account Manager.
• Prior experience managing B2B technology clients in an agency setting.
• Organized, self-motivated, and entrepreneurial mindset.
• Established media relationships and proven experience pitching feature placements for technology clients.
• Strong experience developing PR plans and campaigns for B2B technology clients.
• Solid understanding of staffing budgets and ability to make staffing recommendations.
• Ability to prioritize responsibilities based on impact, timelines, workflow, and client goals.
• Commitment to self-improvement and proactive in suggesting solutions. 
• Exceptional communication and leadership skills, with a track record of inspiring teams and delivering results in the B2B technology sector.  #LI-Remote

Senior Account Managers on our B2B Technology team lead integrated communications programs for some of the most innovative companies in enterprise technology. They bring deep experience in B2B technology sectors such as enterprise software, cloud, AI, security, and data, and guide teams in translating complex technologies into compelling narratives that drive business impact.

In this role, Senior Account Managers oversee multiple account teams, managing both high-level strategy and day-to-day execution across media relations and integrated programs. They ensure communications strategies are forward-thinking, results-driven, and aligned with client business objectives.

Senior Account Managers also play a key leadership role within the agency — mentoring and inspiring team members, contributing to new business development, and helping Highwire deliver exceptional results for B2B technology clients. Strong writing, strategic thinking, and a deep understanding of the technology media landscape are essential to success in this role.

Key Responsibilities

Client Service / Management

• Serve as the day-to-day account lead for up to 5 B2B technology clients, ensuring exceptional client service and account management.
• Direct teams of 5–10 members, from interns to VPs, managing workflow, priorities, and team development.
• Provide strategic counsel aligned with each client’s business objectives and technology-focused goals.
• Build and maintain strong relationships with top-tier technology and business press.
• Actively contribute to B2B technology practice groups, sharing industry insights and challenging junior staff to think strategically.
• Oversee PR programs from kickoff to goal achievement, ensuring measurable impact.
• Set ambitious, achievable client goals through creative campaigns and amplification techniques that tie directly to clients’ technology business objectives.
• Develop and manage monthly/annual budgets and team priority allocations.
• Ensure accurate client billing, recoup client expenses, and maintain account status.
• Participate in program execution as appropriate, including writing/editing, media relations, social media, digital communications, and crisis support.
• Serve as an ambassador for the agency and our B2B technology practice.

Media Relations

• Lead strategic media and analyst relations programs for B2B technology clients across sectors including enterprise software, cloud, AI, security, and data.
• Build and maintain strong relationships with top-tier business, technology, and trade journalists, as well as key industry analysts.
• Guide account teams in identifying news opportunities, shaping compelling story angles, and executing proactive media outreach.
• Partner with clients to elevate thought leadership through feature coverage, executive interviews, and contributed content.
• Oversee measurement and reporting of media performance to ensure programs deliver meaningful visibility and business impact.

Agency Operations

• Contribute to company growth through new business development, organic client expansion, and creation of client case studies within the B2B technology space.
• Attend networking events, seminars, and conferences relevant to technology and communications, including occasional out-of-hours events, to maintain professional development and build relationships.
• Lead at least one agency-wide training annually and participate in trainings as needed.
• Establish and maintain a focus area within agency support, such as digital strategy, social media, or technology-specific communications initiatives.

Team Development

• Manage up to 2 direct reports, set goals, conduct quarterly check-ins, and deliver annual reviews.
• Act as a coach across account teams by teaching, providing guidance, recognizing achievements, delegating effectively, and mapping work to strategy and client goals.
• Maintain a respectful, enthusiastic, and professional attitude toward coworkers, clients, and external partners.
• Lead by example and ensure teammates have clarity on roles, responsibilities, and B2B technology objectives.

Account Leadership

• Deliver high-level account management and strategic counsel specifically for B2B technology clients.
• Execute programs as needed, supporting writing, media relations, social, digital, and crisis efforts.
• Mentor and develop team members, ensuring alignment with agency standards and client objectives.
• Support agency growth through client development, business opportunities, and thought leadership in the technology sector.

Success Factors

• Minimum of six years of experience in PR, marketing, or communications agencies, with at least one year as an Account Manager.
• Prior experience managing B2B technology clients in an agency setting.
• Organized, self-motivated, and entrepreneurial mindset.
• Established media relationships and proven experience pitching feature placements for technology clients.
• Strong experience developing PR plans and campaigns for B2B technology clients.
• Solid understanding of staffing budgets and ability to make staffing recommendations.
• Ability to prioritize responsibilities based on impact, timelines, workflow, and client goals.
• Commitment to self-improvement and proactive in suggesting solutions.
• Exceptional communication and leadership skills, with a track record of inspiring teams and delivering results in the B2B technology sector

The salary range for this position is $90,000 to $110,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Remote

Senior Account Managers on our B2B Technology team lead integrated communications programs for some of the most innovative companies in enterprise technology. They bring deep experience in B2B technology sectors such as enterprise software, cloud, AI, security, and data, and guide teams in translating complex technologies into compelling narratives that drive business impact.

In this role, Senior Account Managers oversee multiple account teams, managing both high-level strategy and day-to-day execution across media relations and integrated programs. They ensure communications strategies are forward-thinking, results-driven, and aligned with client business objectives.

Senior Account Managers also play a key leadership role within the agency — mentoring and inspiring team members, contributing to new business development, and helping Highwire deliver exceptional results for B2B technology clients. Strong writing, strategic thinking, and a deep understanding of the technology media landscape are essential to success in this role.

Key Responsibilities

Client Service / Management

• Serve as the day-to-day account lead for up to 5 B2B technology clients, ensuring exceptional client service and account management.
• Direct teams of 5–10 members, from interns to VPs, managing workflow, priorities, and team development.
• Provide strategic counsel aligned with each client’s business objectives and technology-focused goals.
• Build and maintain strong relationships with top-tier technology and business press.
• Actively contribute to B2B technology practice groups, sharing industry insights and challenging junior staff to think strategically.
• Oversee PR programs from kickoff to goal achievement, ensuring measurable impact.
• Set ambitious, achievable client goals through creative campaigns and amplification techniques that tie directly to clients’ technology business objectives.
• Develop and manage monthly/annual budgets and team priority allocations.
• Ensure accurate client billing, recoup client expenses, and maintain account status.
• Participate in program execution as appropriate, including writing/editing, media relations, social media, digital communications, and crisis support.
• Serve as an ambassador for the agency and our B2B technology practice.

Media Relations

• Lead strategic media and analyst relations programs for B2B technology clients across sectors including enterprise software, cloud, AI, security, and data.
• Build and maintain strong relationships with top-tier business, technology, and trade journalists, as well as key industry analysts.
• Guide account teams in identifying news opportunities, shaping compelling story angles, and executing proactive media outreach.
• Partner with clients to elevate thought leadership through feature coverage, executive interviews, and contributed content.
• Oversee measurement and reporting of media performance to ensure programs deliver meaningful visibility and business impact.

Agency Operations

• Contribute to company growth through new business development, organic client expansion, and creation of client case studies within the B2B technology space.
• Attend networking events, seminars, and conferences relevant to technology and communications, including occasional out-of-hours events, to maintain professional development and build relationships.
• Lead at least one agency-wide training annually and participate in trainings as needed.
• Establish and maintain a focus area within agency support, such as digital strategy, social media, or technology-specific communications initiatives.

Team Development

• Manage up to 2 direct reports, set goals, conduct quarterly check-ins, and deliver annual reviews.
• Act as a coach across account teams by teaching, providing guidance, recognizing achievements, delegating effectively, and mapping work to strategy and client goals.
• Maintain a respectful, enthusiastic, and professional attitude toward coworkers, clients, and external partners.
• Lead by example and ensure teammates have clarity on roles, responsibilities, and B2B technology objectives.

Account Leadership

• Deliver high-level account management and strategic counsel specifically for B2B technology clients.
• Execute programs as needed, supporting writing, media relations, social, digital, and crisis efforts.
• Mentor and develop team members, ensuring alignment with agency standards and client objectives.
• Support agency growth through client development, business opportunities, and thought leadership in the technology sector.

Success Factors

• Minimum of six years of experience in PR, marketing, or communications agencies, with at least one year as an Account Manager.
• Prior experience managing B2B technology clients in an agency setting.
• Organized, self-motivated, and entrepreneurial mindset.
• Established media relationships and proven experience pitching feature placements for technology clients.
• Strong experience developing PR plans and campaigns for B2B technology clients.
• Solid understanding of staffing budgets and ability to make staffing recommendations.
• Ability to prioritize responsibilities based on impact, timelines, workflow, and client goals.
• Commitment to self-improvement and proactive in suggesting solutions.
• Exceptional communication and leadership skills, with a track record of inspiring teams and delivering results in the B2B technology sector.

The salary range for this position is $90,000 to $125,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Hybrid

Senior Account Executives at Highwire are more than media pros—they are tactical leaders, trusted client partners, and collaborative mentors who drive real results. On our Health team, they work with innovative organizations shaping the future of healthcare, spanning healthcare technology, life sciences, digital health, medical devices, and healthcare services.

They are skilled communicators, self-starters, and relationship builders who thrive in fast-moving, high-growth environments and play a key role in delivering impactful client programs.

Key Responsibilities

Client Service & Program Management

• Lead tactical execution of key PR program elements including media relations, analyst relations, awards, speaking, and content.
• Manage projects from concept through completion, ensuring alignment with strategic goals, timelines, and budgets.
• Lead regular client communications, including owning and facilitating weekly PR calls and check-ins.
• Serve as a reliable, go-to resource for clients, offering strategic counsel—even under high-pressure or reactive circumstances.
• Develop and present quarterly campaigns and PR plans, incorporating creative themes, industry trends, and thought leadership.
• Track competitor activity and identify timely opportunities for client commentary and positioning.
• Participate in media training sessions, developing key messages and handling all session follow-up.
• Develop budget recommendations and team priority allocations to support client needs.

Media & Influencer Relations

• Own and lead media relations efforts, with strong existing relationships across at least 10 key healthcare, health-tech, and business publications.
• Consistently develop and deliver proactive, creative pitches that generate coverage and drive results for clients and the agency.
• Identify emerging media opportunities and industry trends, sharing insights across teams to inform strategy and spark new ideas.
• Utilize social and digital channels strategically to amplify earned media and engage with influencer communities.
• Support and participate in social media influencer campaigns, integrating content and coverage amplification strategies.
• Measure and report on the ROI of communications activities, using analytics to optimize future efforts.
• Provide coaching to junior team members to strengthen media relationships and elevate pitching skills.

Writing & Content Development

• Plan and create strategic content as part of both campaigns and broader PR programs.
  Write and edit a wide range of high-impact materials, including:
• Press releases, pitches, and Q&As
•  Award submissions and speaking abstracts
•  Contributed articles, blog posts, and executive bios
•  Fact sheets, backgrounders, briefing books, and internal client correspondence
• Deliver clear, timely, and articulate communication with clients and internal teams.
  Produce creative, consistent, and media-ready pitches that drive placements.

Insights, Analytics & Integration

• Lead reporting efforts, leveraging analytics tools to measure results and refine strategies.
• Present performance updates and campaign insights clearly and confidently to clients.
• Collaborate across departments and specialty teams to ensure seamless service integration.
• Help evaluate and implement AI tools into workflows to increase efficiency, speed, and creativity.

Mentorship & Collaboration

• Mentor junior team members through coaching, feedback, and day-to-day support.
• Foster a collaborative team environment that encourages open communication, shared learning, and creative thinking.
• Model a respectful, proactive, and professional attitude across all teams, clients, and agency partners.
• Support strong team dynamics by managing up and down effectively.

Agency Engagement & Operations

• Participate in new business efforts, from research to presentation.
• Contribute to Highwire’s thought leadership by writing blog posts and engaging with our social channels.
• Attend and encourage participation in networking events and industry panels.
• Help identify opportunities for operational or cultural improvements and share ideas with leadership.

Professional Growth & Self-Development

• Set and track quarterly goals with your manager, taking ownership of your professional growth.
• Prioritize responsibilities based on impact, client goals, and internal workflow.
• Drive projects forward independently, without requiring frequent check-ins or reminders.
• Identify opportunities for improvement—whether skills, tools, or processes—and propose actionable solutions.
• Consistently meet deadlines or communicate proactively when changes arise.
• Engage in industry networking and development opportunities regularly.

Success Factors

• 3–5 years of PR/communications experience in an agency setting (required)
• Background in healthcare, health-tech, life sciences, or medical technology sectors
• Demonstrated success in developing media relationships and securing impactful placements
• Strong writing and editing skills across a variety of formats and audiences
• Experience managing multiple priorities and leading day-to-day client work
• Comfort with data, analytics, and ROI reporting
• A growth mindset, collaborative spirit, and desire to lead within a team environment

The salary range for this position is $63,000 to $90,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. #LI-Hybrid

Senior Account Executives at Highwire are strategic communicators, client champions, and team leaders. On our Professional Services team, they work with trusted brands and disruptors across financial services, insurance technology, consulting, and other advisory-driven industries. They help these clients navigate complex markets, build executive visibility, and lead conversations that influence industries.

They are confident communicators, skilled writers, and savvy media strategists who take ownership of tactical execution while supporting broader client strategy.

Key Responsibilities

 Client Service & Program Management

• Lead the tactical delivery of client programs including media relations, executive thought leadership, awards, speaking, and content.
• Own day-to-day client communications and lead weekly PR calls.
• Manage projects from start to finish—ensuring quality, deadlines, and strategic alignment.
• Develop quarterly PR plans and campaign calendars, including trend-based storytelling and leadership themes.
• Monitor industry, competitor, and regulatory news for proactive commentary opportunities.
• Help lead media training sessions, including message development and all follow-up deliverables.
• Assist in planning and allocating budgets and internal team resources.

Media & Influencer Relations

• Lead media efforts with strong relationships across at least 10 key business, finance, or industry-specific publications.
• Proactively craft and deliver high-quality pitches that drive media coverage aligned with client goals.
• Identify and share emerging media trends, journalist movements, and new story opportunities within the financial and professional services space.
• Develop and execute influencer and amplification strategies, particularly across LinkedIn, business podcasts, and niche financial media.
• Utilize social media channels to elevate client visibility and support earned efforts.
• Track media performance and demonstrate ROI using insights and reporting tools.
• Mentor junior team members to strengthen media relationships and pitching skills.

Writing & Content Development

• Write and edit content with a sharp eye for financial, legal, or professional services nuance, including:
  • Press releases, pitches, and executive commentary
  • Contributed articles, blogs, speaking abstracts, and awards
  • Messaging documents, backgrounders, Q&As, and media briefing books
• Translate complex ideas (e.g., regulations, economic trends, tech disruption) into compelling, accessible narratives.
• Maintain consistent tone, quality, and brand alignment across all content.

Insights, Analytics & Integration

• Lead client reporting, using analytics tools to track media results and provide strategic insights.
• Apply data to evolve storytelling, improve pitching strategies, and optimize campaign outcomes.
• Collaborate across internal teams—content, design, social, and strategy—to ensure fully integrated service delivery.
• Support AI adoption across the team by identifying tools that enhance research, precision, or efficiency.

Mentorship & Collaboration

• Coach junior staff, helping them grow in media relations, writing, and industry expertise.
• Contribute to a team culture built on collaboration, communication, and mutual respect.
• Lead by example—managing up and down with transparency, professionalism, and drive.

Agency Engagement & Operations

• Support new business efforts by contributing research and participating in pitches.
• Share your expertise through blog posts, internal training, or client case studies.
• Actively participate in industry events and networking opportunities.
• Embrace and model Highwire’s flexible work culture.
• Recommend improvements to workflows or team practices to drive success.

Professional Growth & Self-Development

• Set and track quarterly performance goals with your manager.
• Proactively prioritize tasks and take full ownership of timelines and deliverables.
• Drive initiatives forward independently and with accountability.
• Seek feedback regularly and turn it into action.
• Consistently meet deadlines—or communicate early when adjustments are needed.
• Stay up to date on financial services, insurtech, and business news to bring ideas and context to your work.

Success Factors

• 3–5 years of PR/communications experience in an agency setting (required)
• Experience in financial services, insurance technology, or other professional services industries (required)
• Strong media relationships across business, financial, and trade outlets (e.g., CNBC, Bloomberg, WSJ, Business Insider, Insurance Journal, etc.)
• Ability to distill complex business topics into engaging stories for diverse media audiences
• Excellent writing and editing skills across formats
• Confidence managing client relationships and internal teams
• Familiarity with analytics tools and reporting best practices
• A collaborative, solutions-oriented, and growth-minded approach #LI-Remote

Senior Account Executives at Highwire are strategic communicators, client champions, and team leaders. On our Professional Services team, they work with trusted brands and disruptors across financial services, insurance technology, consulting, and other advisory-driven industries. They help these clients navigate complex markets, build executive visibility, and lead conversations that influence industries.

They are confident communicators, skilled writers, and savvy media strategists who take ownership of tactical execution while supporting broader client strategy.

Key Responsibilities

 Client Service & Program Management

• Lead the tactical delivery of client programs including media relations, executive thought leadership, awards, speaking, and content.
• Own day-to-day client communications and lead weekly PR calls.
• Manage projects from start to finish—ensuring quality, deadlines, and strategic alignment.
• Develop quarterly PR plans and campaign calendars, including trend-based storytelling and leadership themes.
• Monitor industry, competitor, and regulatory news for proactive commentary opportunities.
• Help lead media training sessions, including message development and all follow-up deliverables.
• Assist in planning and allocating budgets and internal team resources.

Media & Influencer Relations

• Lead media efforts with strong relationships across at least 10 key business, finance, or industry-specific publications.
• Proactively craft and deliver high-quality pitches that drive media coverage aligned with client goals.
• Identify and share emerging media trends, journalist movements, and new story opportunities within the financial and professional services space.
• Develop and execute influencer and amplification strategies, particularly across LinkedIn, business podcasts, and niche financial media.
• Utilize social media channels to elevate client visibility and support earned efforts.
• Track media performance and demonstrate ROI using insights and reporting tools.
• Mentor junior team members to strengthen media relationships and pitching skills.

Writing & Content Development

• Write and edit content with a sharp eye for financial, legal, or professional services nuance, including:
  • Press releases, pitches, and executive commentary
  • Contributed articles, blogs, speaking abstracts, and awards
  • Messaging documents, backgrounders, Q&As, and media briefing books
• Translate complex ideas (e.g., regulations, economic trends, tech disruption) into compelling, accessible narratives.
• Maintain consistent tone, quality, and brand alignment across all content.

Insights, Analytics & Integration

• Lead client reporting, using analytics tools to track media results and provide strategic insights.
• Apply data to evolve storytelling, improve pitching strategies, and optimize campaign outcomes.
• Collaborate across internal teams—content, design, social, and strategy—to ensure fully integrated service delivery.
• Support AI adoption across the team by identifying tools that enhance research, precision, or efficiency.

Mentorship & Collaboration

• Coach junior staff, helping them grow in media relations, writing, and industry expertise.
• Contribute to a team culture built on collaboration, communication, and mutual respect.
• Lead by example—managing up and down with transparency, professionalism, and drive.

Agency Engagement & Operations