Role

We are looking for a Senior Product Manager, AI / Data Classification to join our Data Protection team. This is a hybrid role based in San Jose, CA (3 days onsite). While local candidates are preferred, we are open to remote candidates based on the West Coast for exceptional applicants. 

We’re looking for a Product Manager to lead data classification capabilities within a Data Security platform. You’ll own the end-to-end product strategy for discovering and classifying sensitive data across cloud, on-prem data stores and SaaS applications, turning classification outcomes into actionable risk reduction for security, privacy, and compliance teams.

What You’ll Do (Role Expectations)

• Partner closely with a focused engineering, data science/ML, design, sales, and customer success to deliver accurate, scalable classification, clear policy outcomes, and measurable customer value
• Own the classification taxonomy, labeling standards, and policy model (custom categories, confidence thresholds, inheritance, overrides, exceptions)
• Drive accuracy improvements by managing precision/recall targets, sampling strategies, tuning workflows, and customer feedback loops
• Set requirements for scanning at enterprise scale (billions of objects, large tables), optimizing cost, latency, and coverage
• Define how the platform combines pattern-based detectors, NLP/ML, and LLM-assisted classification for structured and unstructured data

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• Product Management experience, with meaningful ownership of data security/privacy products. Product management experience can be substituted with data science experience
• Demonstrated experience shipping products that use AI/ML and/or LLMs in production, with a strong understanding of data classification approaches across structured and unstructured data
• Expertise in evaluation and quality measurement for classification systems and building/maintaining golden datasets
• Ability to design human-in-the-loop workflows for high-stakes labels, covering review/approval, exception handling, and audit trails
• Experience driving cost/performance tradeoffs for AI at scale, including token/compute budgeting, model selection, and managing latency for large corporations

What Will Make You Stand Out (Preferred Qualifications)

• Strong technical collaboration skills with ML engineering and data science
• Familiarity with embedding-based similarity and semantic retrieval for classification and deduping (vector DBs, ANN indexing, chunking strategies)
• Prior work in DSPM/DLP/CASB/insider risk where false negatives have high blast radius and you have designed processes to manage that risk

#LI-KM9 #LI-hybrid

We are looking for a Senior Sales Engineer to join our Majors West team. This is a remote role, reporting to the Manager of Sales Engineering. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. 

What you’ll do (Role Expectations)

• Create and deliver technical product presentations to prospective customers

• Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs

• Lead product evaluations and custom product configurations

• Design evaluation test plans with customers and guide the process to successful outcomes

Who You Are (Success Profile)

• You thrive in ambiguity and are comfortable building the path as you walk it, seeing ambiguity not as a hindrance but as the raw material to build something meaningful.
• You act like an owner and your passion for the mission fuels your bias for action, allowing you to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver who seeks out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed and build deep empathy for the customer to anchor your decisions in solving their real-world problems.
• You are resilient and adaptable, viewing change as an opportunity and maintaining composure and focus in high-pressure situations.

What We’re Looking for (Minimum Qualifications)

• 7+ years of experience as a Sales Engineer or Network Systems integrator
• Bachelor’s degree in Computer Science or a related field, or equivalent working experience
• Proven cybersecurity and networking technical background with hands-on experience in network fundamentals such as TCP/IP, DNS, routing, VPN, and firewalls

What Will Make You Stand Out (Preferred Qualifications)

• Industry standard certifications such as CISSP, CCNA, Network+, CCNP, CCIE, or Security+

#LI-Remote

#LI-AA5

Role

We are looking for a Site Reliability Engineer-SkillBridge Intern (San JosA Ca or Bellevue WA) to join our Zero Trust Exchange team. This is a remote role based in San Jose Ca or Bellevue Wa., reporting to the Director, Site Reliability Engineering. Our Engineering team built the world’s largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today’s cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, and security experts who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.

What you’ll do (Role Expectations)

• Thrive in ambiguity by building the path as you walk it and viewing dynamic environments as raw material to build something meaningful.
• Act like an owner with a passion for the mission, navigating seamlessly between high-level strategy and hands-on execution.
• Problem-solve by running towards challenges and focusing on solutions that deliver the biggest impact.
• Collaborate with high trust and ambition for the team, giving and receiving candid feedback with clarity and respect.
• Learn with a true growth mindset, actively seeking feedback to become a stronger teammate and better partner.

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
• You are a pragmatic builder. You are obsessed with creating, iterating, and shipping. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly.
• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience as a Site Reliability Engineer with expertise in Operations, Engineering and FedRAMP compliance, vulnerability management, and continuous monitoring.
• Proficiency in Linux administration, network troubleshooting, and infrastructure as code (Ansible, Terraform) in cloud environments and containerized architectures.
• Must be a current Active Duty United States military member or a member of the United States Guard/Reserve component on active duty orders for at least the last 180 days with 180 days or fewer remaining prior to discharge.
• Obtained approval from your unit commander.
• MOU must be approved and submitted before start.

What Will Make You Stand Out (Preferred Qualifications)

• Experience with containerized architectures such as AWS ECS and Kubernetes.
• Knowledge of web security protocols including HTTP, SSL/TLS, DNS, SQL, and networking fundamentals.
• Coding experience in Python for automation and software integration.

#LI-TJ1 #LI-remote