Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new medium voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
•  Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
• Driving group on time performance while minimizing design errors for NPI project deliverables.
•  Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
• Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
•  Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
•  Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), Jacksonville (FL).

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new medium voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
•  Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
• Driving group on time performance while minimizing design errors for NPI project deliverables.
•  Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
• Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
•  Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
•  Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), Jacksonville (FL).

Position Summary

The BOD (Basis of Design) Program Manager is responsible for the leadership, planning and execution of multiple high priority and/or strategic BOD Projects; high-flow production orders in an engineer to order environment. This role ensures that all Engineering-related milestones (Design Reviews, Design Releases, Production Readiness Reviews, etc.) are completed on time and to the highest standards of quality. The BOD Program Manager will lead, manage and collaborate cross-functionally among Sales, Engineering, Operations, and Senior Management.

Key Responsibilities

• Lead cross-functional Project Teams, successfully driving projects to completion.
• Collaborate and influence resources managers to implement, monitor, and maintain the resources capacity planning for their projects.
• Schedule, facilitate, and document kickoff meetings, design reviews, and Production Readiness Reviews.
• Track progress of design activities across electrical, mechanical, wiring, manufacturing and process engineering disciplines
• Coordinate follow-up communications after Engineering release, ensuring Quality, Operations, and Sales have required documentation
• Act as the central point of communication for Sales, Engineering, Operations, and Senior Management on BOD Project status and deliverables.
• Coordinate with Operations to ensure production readiness: run the meeting, create punch lists, and follow up to resolution and provide formal notification to relevant stakeholders
• Coordinate change management for customer-driven change notices and major design revisions.
• Notify Senior Management and Engineering Leadership of gate review readiness and assist in lessons learned sessions for continuous process improvement
• Report project performance to management stakeholders
• Influence and support Project Management team members on best practices

Qualifications

Competencies:

• Demonstrated ability to plan, execute, and oversee complex process milestones on time and in accordance with company standards
• Proficiency with Project Management tools for scheduling, task tracking, and milestone monitoring
• Exceptional organizational skills to manage multiple tasks, meetings, and priorities simultaneously
• Strong verbal and written communication skills to effectively lead and coordinate cross-functional stakeholders
• Excellent analytical and problem-solving skills to identify process bottlenecks and drive resolution
• Commitment to continuous improvement and implementation of best practices
• Exceptional ability to build and maintain collaborative relationships with key stakeholders, including Senior Management.
• Proficient in Microsoft Office Suite (Project, Word, Excel, PowerPoint), and Microsoft Teams
• Familiarity with engineering review processes, production readiness protocols, and manufacturing process workflows.
• Strong ability to negotiate through conflicts; listening, understanding, problem solving, patience.

Education and Experience

• Bachelor’s degree in Engineering, Program Management, or related field
• 5+ years of project management or related experience within an engineering or manufacturing environment
• Demonstrated capability leading high complexity and/or strategic projects
• Experience facilitating technical design reviews and manufacturing readiness assessments
• Expert written and verbal communication skills
• PMP (Project Management Professional) or equivalent certification a plus

Workplace Conditions

• Flexible work location (on-site, hybrid, or remote based on business needs)
• Travel requirements based on Project and Stakeholder needs
• Collaborative, cross-functional team environment supporting Design Engineering delivery and Project Execution

Compensation

The salary range for this role is $130,000 -$150,000 per year, based on location, experience, and qualifications.

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new low voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
• Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
•  Driving group on time performance while minimizing design errors for NPI project deliverables.
• Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
•  Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
• Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
• Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), OR Jacksonville (FL).

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new low voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
• Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
•  Driving group on time performance while minimizing design errors for NPI project deliverables.
• Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
•  Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
• Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
• Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), OR Jacksonville (FL).

Job Title: Intern: Application Engineering Tools & Resource Catalog

Location: Franklin, TN

Reports To: Applications Engineering Program Manager

About IEM

Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale.

Overview
This intern will help build out the Application Engineering SharePoint site as a central, easy-to-use resource hub for the team.

Key Responsibilities:

• Catalog existing Application Engineering training materials and engineering documents across current storage locations.
• Organize and upload content into SharePoint following a defined site structure and naming standards.
• Tag each resource by type, product, lifecycle phase, and audience to improve searchability and browsing.
• Cross-reference uploaded materials against a gap analysis to identify missing or outdated resources.
• Prepare an inventory summary (what exists, where it lives, and what is missing).
• Draft simple maintenance recommendations and suggest content owners (by manager/role) for each section to keep the catalog current over time.

Qualifications:

• Currently enrolled at an accredited university studying Electrical or Mechanical Engineering

Capstone Deliverable:

• A populated AE SharePoint resource catalog, including:
• Documented folder/section structure
• Existing application engineering materials in appropriate sections
• A short maintenance plan with proposed content ownership by manager/area

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new medium voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
•  Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
• Driving group on time performance while minimizing design errors for NPI project deliverables.
•  Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
• Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
•  Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
•  Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), Jacksonville (FL).

Job Title: Intern, Productivity Data & Industrial Events

Location: Franklin, TN

Reports To: Applications Engineering Program Manager

About IEM

Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale.

Overview
This intern will help strengthen data visibility and team development by tracking productivity metrics and mapping relevant industry events.

Key Responsibilities:

• Research and compile a catalog of relevant industry conferences, webinars, and technical events for the Application Engineering team.
• For each event, identify potential sponsors (internal or external) and align at least one activity or opportunity per team member (e.g., attending, presenting, training).
• Review existing dashboards and assist with refreshing visualizations and definitions.
• Explore current use of ServiceNow for AE-related workflows and identify opportunities to improve or standardize data capture.
• Support the refresh of dashboards by:
• Pulling quote drawing request data from Salesforce
• Supporting integration or data feeds into Tableau
• Spot-checking and double-checking data for accuracy and consistency
• Document data sources, field definitions, and any assumptions used in dashboards or reports.
•  

Capstone Deliverables:

• An “AE Events & Activities” catalog with recommended events and proposed assignments/sponsors for each team member.
• Updated or refreshed AE productivity dashboards (ServiceNow/Tableau/Salesforce inputs) with a brief data-validation summary.

Qualifications:

• Currently enrolled at an accredited university studying Computer Science / Data Analytics

Both capstone deliverables will be provided in a slideshow presentation format.

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new low voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
• Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
•  Driving group on time performance while minimizing design errors for NPI project deliverables.
• Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
•  Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
• Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
• Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), OR Jacksonville (FL).

Position Summary

We are looking for a proactive and customer-oriented IT Desktop Support to join our IT team. In this role, you will be responsible for providing timely Level 1 and Level 2 technical support to internal users, ensuring that hardware, software, and network issues are resolved efficiently. You will support various applications used by employees, troubleshoot PC-related problems, and assist with network connectivity. The position also involves deskside support for laptops, printers, scanners, and other peripheral devices.

As part of our commitment to service excellence, you will respond to service desk tickets in accordance with established SLAs, including acknowledging VP-level tickets within 15 minutes. You’ll work closely with internal teams to resolve issues quickly and consistently exceed SLA expectations. Exceptional customer service is at the heart of this role, and we expect you to prioritize user satisfaction in every interaction. Additionally, you will be responsible for documenting issues, resolutions, and updates in our ticketing system to ensure transparency and continuous improvement.

Supervision of Personnel

• No direct reports expected for this role.

Qualifications

Required

• 3+ years of experience in desktop or IT support, with hands-on exposure to Level 1 and Level 2 troubleshooting.
• Proficiency in supporting Windows-based PCs, including hardware diagnostics and software troubleshooting.
• Experience with application support for internal business users, including installation, configuration, and issue resolution.
• Basic networking knowledge, including IP configuration, connectivity troubleshooting, and familiarity with LAN/WAN environments.
• Strong deskside support skills, with the ability to troubleshoot and maintain laptops, printers, scanners, and other peripherals.
• Familiarity with ticketing systems (e.g., ServiceNow, Jira) and experience documenting technical issues and resolutions.
• Ability to meet SLA requirements, including rapid response to high-priority tickets (e.g., VP-level within 15 minutes).
• Excellent communication and customer service skills, with a user-first mindset
• and a calm, professional demeanor under pressure.

Preferred

• Familiarity with Jira or ServiceNow ticketing system

Physical Demands (Optional)

• Must be able to lift up-to 50 lbs. repetitively.
• Must be able to climb ladder (accessing switches, servers, etc…).
• Must have dexterity and ability to physically set-up hardware.
• Must be able to box/unbox computers, computer equipment and peripherals.
• Must be able to break down boxing materials for disposal.
• Must be able to move and install hardware.
• Must be able to organize and maintain a clean/clutter-free work environment.

Job Location

• The position is an on-site role at our new Franklin, Tennessee (Nashville Area - NSH) location, but this role may have up to 10% travel required to IEM facilities and for training or conferences. This position is not available for California residents.