Mapping Data Administration & Quality Control Manager

Role Overview
The Mapping Data Administration & Quality Control Manager will lead enterprise spatial data administration and quality assurance efforts across all airport campuses. This role is responsible for ensuring the accuracy, consistency, and standardization of mapping data that supports airport operations, planning, engineering, and leasing activities. The position requires strong expertise in geospatial data governance, asset mapping, and production workflows within a complex, multi-facility environment.

Key Responsibilities

• Lead campus-wide asset mapping initiatives, including building interiors and infrastructure assets, ensuring spatial accuracy and compliance with enterprise GIS standards

• Coordinate data tracking and survey activities, including field verification and integration of GPS and GIS inputs

• Manage intake, review, and validation of incoming data, including record drawings, surveys, and supporting documentation

• Oversee mapping data workflows to ensure schedule adherence, quality control, and consistency across deliverables

• Guide internal GIS staff and collaborate with cross-functional teams to support operational and project-based mapping needs

• Process and prioritize daily map and exhibit requests, including:

  • Electronic data file transmittals

  • Airport asset identification and attribution

  • Spatial analysis and calculations

  • Record drawing research and retrieval

• Produce and maintain mapping exhibits, including:

  • Standard operational exhibits

  • Lease and concession exhibits

  • Custom and special-purpose mapping products

• Maintain authoritative basemaps and floorplans across terminals, airfields, and support facilities, ensuring alignment across systems and users

• Contribute to the development and refinement of data governance practices, metadata standards, and mapping conventions

• Document workflows and deliverables, and provide regular status updates, metrics, and recommendations to stakeholders

Qualifications

• Demonstrated experience in GIS data administration, mapping production workflows, and spatial data quality assurance

• Proficiency with ArcGIS Pro, AutoCAD, Revit, and enterprise geodatabase environments

• Experience supporting infrastructure, facilities, or asset-based GIS programs; airport or transportation domain experience preferred

• Strong organizational and communication skills, with the ability to manage multiple priorities and coordinate across teams

• Experience working in a consulting or contract-based environment with defined deliverables and stakeholder reporting requirements

This is a remote role however, you must be in the U.S. Eastern Time Zone.

About Us

Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.

We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.

We’re growing and looking for a Sourcing Manager to join us.

About the Role

The Sourcing Manager is responsible for managing supplier relationships, negotiating rates, and overseeing the purchasing of promotional products and materials. You’ll play a key role in shaping how we source, curate, and deliver branded merchandise at scale for global clients, bringing campaigns to life through high quality, on brand products and building a best in class vendor network as we grow.

We are looking for someone with hands-on experience in promotional merchandise or branded products to take ownership of vendor sourcing, pricing, and fulfilment. This is a high impact role with real ownership, where you will directly influence product quality, supplier strategy, and commercial outcomes. In this role, you will operate in a fast moving, high volume environment, managing multiple sourcing requests at once while balancing speed, cost, and quality.  Working closely with Swag, Production, and Sales, you will own the end to end sourcing process, while building a product catalog and lookbooks that turn ideas into standout client campaigns.

Key Responsibilities:

• Vendor & Inventory Management
• Source, evaluate, and select suppliers for promotional products and branded merchandise. Build out our vendor network as the business scales.
• Negotiate pricing and terms with vendors to achieve cost savings and favorable agreements.
• Set pricing that balances market competitiveness with strong margin performance for Reachdesk.
• Build a vendor vetting process that aligns with business values.
• Maintain strong, long-term relationships with key suppliers and oversee quality control.
• Curate and create commercially compelling product catalogs and lookbooks that enable sales teams to sell across a variety of client use cases.
• Ensure all items available to purchase across our vendors are accurately priced, stocked, and meet the quality standards of our clients.
• Apply sustainable and scalable methodologies to pricing swag decoration to maximize Reachdesk’s margins while minimizing the time to quote these services.
• Procurement & Order Management
• Place orders with partner vendors & track production schedules.
• Oversee large or complex orders requiring multiple vendors or custom product development.
• Track team performance to ensure quarterly targets set by the leadership team are achieved.
• Collaborate with warehouse and logistics partners to streamline global fulfillment.
• Manage a high volume of concurrent sourcing requests, balancing speed, cost, and quality across multiple stakeholders.
• Process & Collaboration
• Provide guidance and support to production specialists.
• Lead continuous improvement initiatives in procurement & order management processes.
• Establish and evolve SOPs, working closely with cross-functional teams to continuously improve workflows and tools.
  
  

About You:

• Experience sourcing promotional merchandise or branded products, working directly with suppliers and decorators
• Proven supplier, decorator or vendor management experience, including negotiating pricing, terms, and agreements
• Strong understanding of design principles and ability to communicate them clearly
• Experience using promotional product software such as CommonSKU, Hoops, MPower Promo, Netsuite, or similar
• Experience using CRM platforms such as Salesforce, Hubspot, or similar
• Highly organised, able to prioritise multiple workstreams across internal and external stakeholders
• Strong attention to detail and accuracy across orders, pricing, and fulfilment
• Able to manage workload effectively in a fast paced, high pressure environment
• Strong business acumen with a cost-conscious mindset
• Strong communication skills with a collaborative, team oriented approach

Perks & Benefits

• Competitive salary, stock options, and 401(k) matching program
• Dental, audio, visual, and life insurance
• Flexible PTO
• A super collaborative working culture populated by innovative, fun, and dedicated people

*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location, benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.

Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: www.reachdesk.com/candidate-privacy-policy

Job Summary 

We are seeing an experienced Project Manager with a background in ground up construction. This individual is responsible for leading a project construction team or assigned team and oversee the overall management of assigned project direction, planning, completion and financial outcome. This role is responsible for directing and mentoring on-site staff. The position requires business management acumen and must demonstrate strong leadership, organizational and time management skills, as well as have strong communication and team building skills.

Responsibilities

• Manage and/or coordinate personnel and resources for the project
• Assist with preconstruction efforts
• Manage all aspects of the project from inception through completion
• Prepare and execute company development and construction plan
• Prepare trade contracts and bid packages, as well as oversee the procurement process
• Oversee the shop drawing, submittal and construction coordination process
• Plan and coordinate the project in conduction with the Superintendent
• Oversee performance of project including, project status, schedule, cost control, change management systems
• Maintain relationships designers, consultants, vendors and subcontractors
• Attend and lead project meetings, including progress, pre-construction and pre-award
• Impeccable attention to detailed documentation protocols
• Review inspection and test data for compliance with specifications
• Develop and maintain site logistics plan, in coordination with Superintendent
• Oversee all site safety programs in conjunction with safety consultants and Superintendent

Qualifications and Skills

• Requires Engineering, Construction Management or related bachelor’s degree, OR possess equivalent years of related experience.
• Requires 5+ years of experience in Core/shell and Interior construction
• Requires working knowledge of various construction disciplines, union agreements/jurisdiction, cost control, scheduling, safety regulations, engineering drawings and other documents required.
• 10-Hour OSHA and 30-Hour OSHA Construction Safety and Health Certificate
• 4-Hour Supported Scaffold User Certificate

Computer Systems

• Microsoft Outlook, Microsoft Office, Microsoft Project and Timberline

#LI-OnSite

Job Summary

A Senior Project Manager is responsible for leading a project construction team and the overall management of project direction, planning, completion and financial outcome. The Senior Project Manager is responsible for directing and mentoring on-site staff. The position requires business management acumen and must demonstrate strong leadership, organizational and time management skills, as well as having strong communication and team building skills.

Responsibilities

• Serve as the primary point of accountability for the overall success of assigned projects, acting as the lead liaison between the client, design team, consultants, and subcontractors from preconstruction through closeout
• Lead project strategy, staffing, and execution approach, ensuring alignment with client expectations, contract requirements, and company objectives
• Oversee and guide all aspects of project administration, providing direction to APMs and PMs on change orders, document control, meeting management, and closeout
• Own project financial performance from start to finish, including budgets, forecasting, cost reporting, and overall profitability
• Lead all financial controls, including oversight of change orders, billing, receivables, and subcontractor financial management, ensuring accuracy and proactive issue resolution
• Proactively identify, assess, and mitigate project risks, including delays, scope gaps, and claims, while leading resolution strategies with internal leadership and external stakeholders
• Build and maintain strong client relationships, acting as a trusted advisor and ensuring a high level of client satisfaction and repeat business
• Lead and mentor APMs and PMs, providing guidance, oversight, and professional development while ensuring team performance and accountability
• Oversee multiple concurrent projects or serve as the lead on large-scale, complex projects, with full responsibility for delivery, financial outcomes, and client experience
• Partner with field leadership to ensure seamless coordination of construction activities, quality standards, and schedule adherence across all phases
• Drive high-level decision making in coordination with executive leadership, particularly on complex, high-risk, or high-visibility projects
• Ensure consistency and compliance with contract requirements, company standards, and safety expectations across all assigned projects

Qualifications and Skills

• Engineering, Construction Management or related bachelor’s degree, or possess equivalent years of related experience
• At least 10 years of experience in interiors or high-end projects, preferably in commercial or corporate office spaces
• Working knowledge of various construction disciplines, union agreements/jurisdiction, cost control, scheduling, safety regulations, engineering drawings and other documents required
• Thorough understanding of industry and New York Metro market
• Understanding of construction contracts, retention and releases
• 30-Hour OSHA
• 4-Hour Supported Scaffold User Certificate

Computer Systems

• Microsoft Office (Excel, Word, Project, PowerPoint, and Outlook), Procore (preferred but not required), and Timberline (preferred but not required)

#LI-OnSite

Job Summary

A Senior Project Manager is responsible for leading a project construction team and the overall management of project direction, planning, completion and financial outcome. The Senior Project Manager is responsible for directing and mentoring on-site staff. The position requires business management acumen and must demonstrate strong leadership, organizational and time management skills, as well as having strong communication and team building skills.

Responsibilities

• Implement and execute the JRM BLDGS Operational play book across assigned projects / staff
• Implement and execute the JRM Safety Program across assigned projects
• Act as the JRM face of the project to clients, design team, etc.
• Manage and/or coordinate personnel and resources for the project
• Lead pre-construction efforts including developing project schedules, site logistics plans, pricing studies, design team working sessions, value engineering exercises, early works, etc.
• Manage all aspects of project from inception through completion
• Prepare and execute company development and construction plan
• Plan and execute project procurement, including creating bid packages, writing and coordinating scopes of work (and reviewing subordinate work products), managing the bid process, procurement schedule, leading descope meetings, preparing award recommendations, and negotiating subcontract awards with the Project Director and client.
• Prepare trade contracts and document closing notes
• Oversee and direct the shop drawing, submittal, RFI, MEPS coordination, Document Control and overall construction coordination process
• Plan and coordinate the project in conjunction with the Superintendent
• Accountable for performance of assigned projects including project status, schedule, cost control, change management systems, financial forecasting, monthly reporting, and project close-out
• Maintain relationships with designers, consultants, vendors and subcontractors
• Attend and lead project meetings, including staff/team, OAC, problem solving/working sessions, etc.
• Impeccable attention to detailed documentation protocols
• Review inspection and test data for compliance with specifications
• Provide operational planning and support for RFPs and pursuits (content creation, presentations, etc.)

Qualifications and Skills

• Established record of being the Project Lead on projects with a volume of $80M (concurrent aggregate) or $120M (single)
• Engineering, Construction Management or related bachelor’s degree, or possess equivalent years of related experience
• At least 10 years of experience in Core & Shell construction with completed interiors
• Working knowledge of various construction disciplines, union agreements/jurisdiction, cost control, scheduling, safety regulations, engineering drawings and other documents required
• Specific experience building concrete hi-rise properties with minimum values of $50 - $150 million, as well as renovation experience
• Thorough understanding of industry and New York Metro market
• Understanding of construction contracts, retention and releases
• 30-Hour OSHA
• 4-Hour Supported Scaffold User Certificate

Computer Systems

• Microsoft Office (Excel, Word, PowerPoint, and Outlook)
• Microsoft Project / Primavera P6
• Bluebeam
• Procore (preferred but not required)

#LI-OnSite

Job Summary 

We are looking for a Superintendent to help consistently deliver projects on time, on budget, and that exceed client expectations. We provide our superintendents with the necessary support and resources to excel in their roles and make sure all projects are completed to the highest standard. The Superintendent directly supervises the field labor force, including subcontractors and laborers/craft workers. The candidate must demonstrate strong leadership, organizational, and time management skills. They must also have strong client service skills and an understanding of all of the trades associated with commercial interior construction and high-end renovation projects. 

Responsibilities and Duties 

• Oversee all daily field operations to ensure proper site safety, construction, progress, quality control, housekeeping, and daily log.
• Provide guidance, leadership, and direct supervision of site staff, including assistant superintendents, laborers, and other construction-related personnel.  
• Management of schedule, including weekly preparation of 2-week look ahead,
• Proactively schedule and coordinate all subcontractors to ensure completion of the project in accordance with the project schedule and to ensure that no additional costs are required for completion of work.
• Develop a comprehensive understanding of project strategy and commitments including financial goals, scheduling, logistics, phasing, milestones, and inspections.
• Ensure assigned job site operations are in compliance with design/specifications, completed on schedule, within budget, and to quality standards.
• Demonstrate and maintain effective and open dialogue with the project team regarding changes in work, job conditions, subcontractor relations and any deviation in the direction of the project.
• Work in partnership with project management to maintain an updated and accurate project schedule that reflects the changes in project status and that meets the cost and time requirements of the project.
• Run weekly meetings, including project and subcontractor meetings.
• Manage the RFI process; consisting of the creation of and suggestions on solutions to site issues and tracking them through close out.
• Exceed client expectations for each project by understanding client needs, wants, preferences and culture.
• Continuously promote positive subcontractor relations by dealing professionally and fairly with all subcontractors and vendors instilling this philosophy in project team.
• Maintain and review punch list process to ensure all are addressed and executed in a timely manner.
• Manage close out process and warranty responses with project manager.  

Qualifications and Skills 

• At least five years of relevant experience as a Superintendent, preferably in interior, high-end commercial general contracting 
• Must have a proven record of managing complex projects in occupied spaces 
• Capable of managing/coordinating multiple quick turnaround projects simultaneously 
• Demonstrate proficiency in reading commercial construction plans and specifications 
• 10-Hour OSHA Construction Safety and Health Certificate
• 4-Hour Supported Scaffold User Certificate  

Computer Systems 

• Microsoft Office (Word, PowerPoint, Excel), Microsoft Project and Procore (preferred but not required) 

#LI-OnSite

Job Summary

The Superintendent is responsible for coordinating and overseeing all on-site construction activities. The position ensures the highest standards of quality, supervises trade partners and field personnel, enforces best-in-class safety practices, and supports the successful delivery of projects on schedule and within budget.

Responsibilities and Duties

• Support the General Superintendent in developing, updating, and maintaining the project schedule, including the master schedule, 60-day look-ahead schedules, and two-week look-ahead plans for assigned trades.
• Enforce and maintain corporate safety program requirements across all daily site operations.
• Track material procurement and delivery timelines, ensuring required materials arrive on site as scheduled and coordinating closely with the Project Superintendent on contract item lists, shop drawing schedules, and deliveries.
• Participate in weekly foreman, superintendent, and project team meetings to align on field progress, logistics, and issues requiring action.
• Prepare accurate and timely daily construction reports documenting site activity and progress.
• Identify, implement, and maintain appropriate risk controls throughout the duration of the project.
• Establish and maintain effective document control systems to ensure work is installed in accordance with the latest design documents and approved shop drawings.
• Communicate design questions or information gaps to the Project Manager for timely issuance of RFIs.
• Assist in preparing monthly project status reports for client submission.
• Ensure all required permits and jurisdictional approvals are obtained, posted, and renewed as required prior to and during construction.
• Partner with the Project Manager during preconstruction to identify constructability concerns, scope gaps, and potential risks, and participate in scope development, buy-out strategies, and scheduling.
• Research and address owner, landlord, and city/state requirements to prevent delays, ensure safety, and support client satisfaction.
• Develop a strong understanding of project strategy, including financial objectives, schedules, logistics, phasing, milestones, and inspection requirements.
• Oversee daily field operations to ensure site safety, quality workmanship, schedule adherence, progress tracking, and site cleanliness.
• Work closely with the Project Manager to maintain an accurate, up-to-date project schedule that reflects evolving project conditions and meets cost and time requirements.
• Foster positive subcontractor and vendor relationships through professionalism, fairness, and clear communication.

Qualifications and Skills

• Requires Engineering, Construction Management or related Bachelor's degree, or possess equivalent years of related experience.
• Requires 7+ years of experience working on core/shell projects. Previous Hospitality or Residential experience is a plus but not necessary.
• Requires working knowledge of various construction disciplines, union agreements/jurisdiction, cost control, scheduling, safety regulations, engineering drawings and other documents required.
• 10-Hour OSHA and 30-Hour OSHA Construction Safety and Health Certificate
• 4-Hour Supported Scaffold User Certificate

Computer Systems

• Microsoft Outlook, Microsoft Office, Microsoft Project, and Timberline
  

#LI-OnSite

Job Summary 

We are looking for an MEP Superintendent to help consistently deliver projects on time, on budget, and that exceed client expectations. We provide our superintendents with the necessary support and resources to excel in their roles and make sure all projects are completed to the highest standard. The Superintendent directly supervises the field labor force, including subcontractors and laborers/craft workers. The candidate must demonstrate strong leadership, organizational, and time management skills. They must also have strong client service skills and an understanding of all of the trades associated with commercial interior construction and high-end renovation projects. 

Responsibilities and Duties 

• Oversee all daily field operations to ensure proper site safety, construction, progress, quality control, housekeeping, and daily log.
• Provide guidance, leadership, and direct supervision of site staff, including assistant superintendents, laborers, and other construction-related personnel.  
• Management of schedule, including weekly preparation of 2-week look ahead,
• Proactively schedule and coordinate all subcontractors to ensure completion of the project in accordance with the project schedule and to ensure that no additional costs are required for completion of work.
• Develop a comprehensive understanding of project strategy and commitments including financial goals, scheduling, logistics, phasing, milestones, and inspections.
• Ensure assigned job site operations are in compliance with design/specifications, completed on schedule, within budget, and to quality standards.
• Demonstrate and maintain effective and open dialogue with the project team regarding changes in work, job conditions, subcontractor relations and any deviation in the direction of the project.
• Work in partnership with project management to maintain an updated and accurate project schedule that reflects the changes in project status and that meets the cost and time requirements of the project.
• Run weekly meetings, including project and subcontractor meetings.
• Manage the RFI process; consisting of the creation of and suggestions on solutions to site issues and tracking them through close out.
• Exceed client expectations for each project by understanding client needs, wants, preferences and culture.
• Continuously promote positive subcontractor relations by dealing professionally and fairly with all subcontractors and vendors instilling this philosophy in project team.
• Maintain and review punch list process to ensure all are addressed and executed in a timely manner.
• Manage close out process and warranty responses with project manager.  

Qualifications and Skills 

• At least five years of relevant experience as a Superintendent focusing on the Mechanical, Electrical, Plumbing, and Sprinkler aspects of construction projects
• Must have a proven record of managing complex projects in occupied spaces 
• Capable of managing/coordinating multiple quick turnaround projects simultaneously 
• Demonstrate proficiency in reading commercial construction plans and specifications 
• 10-Hour OSHA Construction Safety and Health Certificate
• 4-Hour Supported Scaffold User Certificate  

Computer Systems 

• Microsoft Office (Word, PowerPoint, Excel), Microsoft Project and Procore (preferred but not required) 

#LI-OnSite

Company Overview 

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.   

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.    

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.   

Regional Manager

The Regional Manager is responsible for overseeing the entire operations of a housing community portfolio. As a Regional Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an offsite leader, you will supervise all aspects of the property and staff to ensure compliance with Asset’s company policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

Personnel Management

• Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
• Ensure effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR and terminate appropriately when necessary
• Prepare request for a salary increase for Community Manager and assist with other team members if necessary; sign off on all requests from the site
• Ensure all counseling statements, written evaluations, and salary requests are provided for review to the Regional & Senior Vice President and delivered to the Human Resource department
• Approve all timesheets and ensure hours indicated are correct, vacation and sick time reported, and signatures available
• Deal effectively and consistently with performance problems; document adequately, communicate with Regional & Senior Vice President and HR and terminate appropriately when necessary
• Promote harmony and quality job performance of staff through support and effective leadership
• Ensure staff compliance and consistency with Company policies and procedures

Financial Management

• Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments
• Develop yearly operating budgets/forecasts
• Provide monthly written evaluation of income and expense line items that are significantly over budget
• Provide Capital improvement suggestions for the future of the site
• Monitor all proposals and contracts for large projects at sites and check work in progress
• Monitor & maintain the timely receipt and reconciliation of deposits, rent collections, and charges to ensure submitted on a timely basis
• Monitor & approve the timely receipt, reconciliation, and coding of all vendor invoices
• Ensure property closeout is completed on time and ownership financial reports are accurate

Strategic Leasing Management

• Develop yearly marketing plan and utilize marketing strategies & systems
• Provide marketing strategy to generate rentals or for rent increases
• Ensure staff leasing techniques are effective in obtaining closure, follow up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.) 
• Effectively show, lease, and move in prospective residents

Administrative & Maintenance Management

• Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis
• Assist with the emergency team for the property; ensures proper response and handling of all property emergencies with staff, residents, buildings, etc. within company guidelines to minimize liability
• Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
• Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
• Plan for and utilize property resources, equipment and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)
• Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make-ready and work orders are completed)

Travel

• This position entails travel, estimated at 25-50% of work time annually. Travel may be required for property visits, conferences, training sessions, or other business-related activities.

Education & Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or four years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience 
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred 
• Ability to understand and perform all on-site software functions; basic computer skills required 
• Must have basic knowledge of Fair Housing Laws and OSHA requirements 

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.

OVERVIEW

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Visual Manager. The Visual Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager 
• Effectively plans Visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business. 
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline 
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience 
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)
• Open and close the store in accordance to visual standards 

Visual Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies Alo’s guiding principles
• Job Level: Associate

The Visual Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Operations Leader 

• Lead & execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps 
• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Champion strong visual standards for the sales floor 
• Support a safe work environment and efficient operation through strong stockroom standards and processes 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Operations Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner 

• Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC) 

Operations Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles
• Job Level: Associate

The Lead role is full-time and requires 32 - 40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-3

#li-onsite

About Us

Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization.

As a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torrisi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.), we are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We’re adding exceptional talent to drive our next phase of growth, and that’s where you come in.

About the Role

Dorsia is seeking a detail-oriented and design-forward Brand Partnerships / Account Management Intern to support our Partnerships team during Summer 2026. This role will help strengthen how we communicate partnership value and performance by supporting sales enablement materials, reporting, and outreach operations.

This is an ideal role for someone who enjoys blending structure, storytelling, and design—especially in a premium hospitality environment where presentation quality matters.

Key Responsibilities

Sales Enablement & Partnership Materials

• Build and refine sales decks in Figma, ensuring high-quality layouts, clean storytelling, and brand consistency
• Support creation of Partnership stats recaps to share with partners and internal stakeholders

Outreach & Execution Support

• Provide outreach support when needed, including organizing lists, preparing materials, and supporting follow-ups

Cross-Functional Collaboration

• Collaborate with Design (for deck polish and Figma workflows)
• Support data requests as needed to strengthen partner reporting

The Winning Recipe

• Currently pursuing a Bachelor’s degree in Business, Marketing, Communications, Graphic Design/Visual Communication, Hospitality Management, or a related field (rising junior/senior preferred)
• Strong Figma proficiency, with the ability to build and refine decks that are clean, premium, and executive-ready
• Strong Excel or Google Sheets skills, with comfort organizing and packaging performance stats
• Exceptional attention to detail, formatting, and presentation quality
• Reliable project management instincts: ability to prioritize, meet deadlines, and iterate quickly on feedback
• Strong written and verbal communication skills
• Interest in partnerships, account management, and relationship-driven business models

Nice to Have

• Experience building sales or partnership decks (internships, school orgs, freelance, or personal projects)
• Familiarity with partnership reporting, brand collaborations, or creator ecosystems
• Ability to translate metrics into clear narrative takeaways
• Passion for hospitality and premium brand storytelling

Who We Are  

Core Scientific is a leading provider of infrastructure for high-performance compute in North America. Our mission is to accelerate digital innovation by scaling high-value compute rapidly, efficiently, and responsibly.  We transform energy into high-value compute with unmatched efficiency at scale. The company is a $5 billion publicly traded company (NASDAQ: CORZ). 

We power AI, HPC, and other next-generation data center workloads demanding exceptional computing power, in addition to our digital asset mining operations.  We own and operate nine data centers in seven states, housing advanced infrastructure for our customers. 

What sets us apart? We have an entrepreneurial culture, a "can-do" and collaborative attitude, and we own and control our infrastructure. These strategic advantages enable us to maintain operational excellence, increase efficiency, and rapidly deploy cutting-edge innovations developed by our team of experts. 

Join us and accelerate your career alongside our groundbreaking journey. We seek smart, creative, and collaborative professionals who thrive in a fast-paced, result-driven environment. Ready to be part of something exceptional? Apply today and make an impact at Core Scientific. 

Title 
Security Project Manager 

Reports To 
Director, Security Administration  

The Job  

The Security Project Manager oversees the planning, implementation, and management of the security systems platform with a strong emphasis on projects under construction. The candidate must possess in-depth knowledge of security industry standards and experience coordinating these practices with contractors, architects, and other project managers in the design phase. This role also ensures that state-of-the-art technologies are integrated into the security profile of on-going construction projects, which include corporate, data center, and high-security facilities.  

Responsibilities 

• Review architectural drawings to ensure interior floor plans and vehicular traffic flows align with established security standards.  
• Review camera, access control system (ACS), and intrusion detection drawings in a quality control capacity.  
• Collaborate with Core Scientific’s Site Development group and the larger design team when introducing design recommendations.  
• Update the security Basis of Design as necessary 
• Ensure strict adherence to industry regulations, building codes, and company security policies. 
• Ensure compliance with local, state, and federal construction security regulations.  
• Collaborate with legal and compliance teams to meet specific industry standards (e.g., NIST, ANSI, ISO 27001, SOC 2). 
• Partner with Core Scientific’s Electronic Security System (ESS) Infrastructure Designer, external security consultants, architects, and general contractors to seamlessly integrate security design standards into all project phases.  
• Participate in RFI and Submittal processes. 
• Conduct audits of system installations and participate in the commissioning of end-state security platforms. 
• Collaborate with vendors involved in security infrastructure installations encompassing visitor management, key control, and radio communication systems.  
• Oversee the installation of temporary and permanent security measures at construction sites. 
• Provide recommendations for security infrastructure improvements and budget planning. 
• Present detailed security reports and project updates to management and key stakeholders. 
• Maintain, review, and update ACS, visitor management and key control policies as needed. 
• Foster open, respectful, and professional communication within the immediate team, with cross-functional colleagues, and with leadership across the organization. 
• Perform other duties as assigned. 

Qualifications 

• A bachelor’s degree in Security Management, Construction Management, Engineering, or a related field is strongly preferred. 
• A minimum of five (5) years of experience in security systems design and/or installation, physical security, or construction security management.  
• Strong knowledge of construction processes, security technology, and infrastructure protection principles. 
• Proficiency with Procore, Bluebeam, Autodesk, etc. 
• Proficiency with MS Office Suite, with a strong emphasis on Excel 
• Familiarity with electronic security system design (video surveillance, access control, alarms, perimeter detection systems). 
• Detail-oriented with a proactive security mindset. 
• Proficiency in AutoCAD, Revit, or other security design software is a plus. 
• One or more of the following certifications are highly desirable: 
  • Certified Protection Professional (CPP) – ASIS International 
  • Physical Security Professional (PSP) – ASIS International 

Location 

To be considered for this role, you must reside near the following locations: Miami, FL, Austin, TX, Pecos, TX, Denton, TX, Muskogee, OK, Grand Forks, ND, Calvert City, KY, Marble, NC, Dalton, GA or Auburn, AL 

Travel  

Frequent travel is required as needed. 

Work Environment 

This job is operated in a professional office, warehouse, and data center environment. It routinely uses standard office equipment, including laptop computers, photocopiers, smartphones, ladders, forklifts, and scissor lifts. Personal protective equipment is required at industrial and construction sites. 

Physical Demands  

While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands, and lift up to 50 pounds.    

Position Type/ Expected Hours of Work  

This is a full-time, position. General hours and days of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. some nights and weekends may be required.  

Supervisory Experience (Yes or No) 

Yes 

Who We Are  

Core Scientific is a leading provider of infrastructure for high-performance compute in North America. Our mission is to accelerate digital innovation by scaling high-value compute rapidly, efficiently, and responsibly.  We transform energy into high-value compute with unmatched efficiency at scale. The company is a $5 billion publicly traded company (NASDAQ: CORZ). 

We power AI, HPC, and other next-generation data center workloads demanding exceptional computing power, in addition to our digital asset mining operations.  We own and operate nine data centers in seven states, housing advanced infrastructure for our customers. 

What sets us apart? We have an entrepreneurial culture, a "can-do" and collaborative attitude, and we own and control our infrastructure. These strategic advantages enable us to maintain operational excellence, increase efficiency, and rapidly deploy cutting-edge innovations developed by our team of experts. 

Join us and accelerate your career alongside our groundbreaking journey. We seek smart, creative, and collaborative professionals who thrive in a fast-paced, result-driven environment. Ready to be part of something exceptional? Apply today and make an impact at Core Scientific. 

Title 
Data Center Design Engineer

Reports To 
Vice President, Data Center Design  

The Job  

We are seeking a highly experienced and innovative Data Center Design Engineer to lead our data center projects. The ideal candidate will have a deep understanding of data center design, construction, and operations, with a strong background in engineering and project management; roles in operations are a plus but not required. This role involves overseeing the entire lifecycle of data center projects, from initial design through to commissioning and operational handover. 

Responsibilities 

• Lead and manage the design engineering team in the conceptualization, design, and implementation of data center projects, ensuring all systems meet performance, reliability, and safety standards. 
• Provide technical leadership in the design of mechanical, electrical, and plumbing (MEP) systems, ensuring integration with architectural and structural elements. 
• Drive innovation in data center design, incorporating the latest technologies and best practices to enhance efficiency and sustainability. 
• Develop and manage project schedules, budgets, and resources, ensuring projects are completed on time and within budget. 
• Implement and oversee quality control processes to ensure compliance with industry standards, codes, and regulations. 
• Collaborate with clients, architects, contractors, and other stakeholders to ensure project requirements are met and expectations are managed. 
• Identify potential risks and develop mitigation strategies to ensure project success. 
• Maintain comprehensive project documentation, including design specifications, as-built drawings, and operation manuals. 
• Mentor and develop junior engineers, fostering a culture of continuous learning and professional growth within the team. 
• Foster open, respectful, and professional communication directly within the team as well as with co-workers/ teammates and leaders across the organization. 
• Performs other duties as assigned. 

Qualifications 

• A bachelor’s or master’s degree in electrical engineering or a related field is required. 
• 10+ years of experience in engineering, with at least 5 years in a senior or principal role managing data center projects. 
• Professional Engineer (PE) license is preferred. LEED accreditation and other relevant certifications are a plus. 
• Proficiency in AutoCAD, Revit, and other engineering design software. Strong understanding of HVAC, electrical power distribution, and plumbing systems. 
• Proven experience in managing large-scale projects, including budgeting, scheduling, and resource allocation. 
• Excellent verbal and written communication skills, with the ability to present complex technical information to non-technical stakeholders. 
• Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues. 
• Demonstrated ability to lead and motivate a team, fostering a collaborative and productive work environment. 

Location 

To be considered for this role, you must reside near the following locations: Miami, FL, Austin, TX, Pecos, TX, Denton, TX, Muskogee, OK, Grand Forks, ND, Calvert City, KY, Marble, NC, Dalton, GA or Auburn, AL 

Travel  

Frequent travel may be required as needed. (50% of the time.) 

Work Environment 

This job operates in a professional office environment and routinely utilizes standard equipment, including laptop computers and smartphones.  

Physical Demands  

While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands, and lift up to 25 pounds.   

Position Type/ Expected Hours of Work  

This is a full-time position. General hours and days of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Some nights and weekends may be required.  

Supervisory Experience (Yes or No) 

No 

Project Overview

This is a cutting-edge initiative to integrate Large Language Models (LLMs) with WorldQuant's proprietary strategy management tools. The project aims to provide AI-assisted insights, automate routine analytical tasks, and enable natural language interactions for Portfolio Managers to more efficiently analyze, maintain, and enhance their trading strategies. This involves building foundational infrastructure, developing robust data pipelines for metrics and features, and creating a secure, user-centric interface with a strong focus on protecting intellectual property.

The Role:

We are seeking a talented and motivated Full-Time Software Engineer to play a key role in the development and enhancement of this AI-driven platform. You will be responsible for designing, building, and maintaining critical components of the system, primarily focusing on the Model Context Protocol (MCP) servers that form the backbone of the platform. This includes enhancing existing MCPs, such as our proprietary command-line interface for strategy data, developing new MCPs for internal data system integration, strategy analysis, and performance metrics, and contributing to the secure and effective use of LLMs.

Key Responsibilities

• Design, develop, test, and deploy robust and scalable MCP servers and related tools in Python.
• Enhance existing MCPs, including our internal data access tools, to ensure reliable access to strategy metadata, historical PnL data, and PnL attribution by risk factors.
• Develop new MCPs, including but not limited to MCPs for direct data system integration, MCPs for strategy analytics, and MCPs for performance reporting.
• Design and implement secure prompt engineering techniques to interact with LLMs, ensuring effective information retrieval while minimizing the risk of intellectual property leakage.
• Collaborate with project managers, technical leads, and other developers to define technical specifications and integrate various data sources.
• Work on API development and integration, ensuring seamless data flow between different systems (internal knowledge management systems, simulation systems, data warehouses).
• Implement data parsing and manipulation logic for various formats (JSON, CSV).
• Contribute to the design and implementation of data pipelines for strategy metrics and features.
• Address and resolve bugs and issues in existing MCP tools and infrastructure.
• Participate in code reviews, and contribute to unit and integration testing efforts.
• Create and maintain technical documentation for developed components.
• Stay updated with emerging technologies and methodologies in AI, LLMs, prompt engineering, and financial technology.

What You’ll Bring:

Core Skills:

• Strong proficiency in Python programming.
• Proven experience in API development, integration, and consumption.
• Solid understanding of database interaction, data access patterns, and data modeling.
• Experience with data parsing and manipulation libraries and techniques (e.g., pandas, JSON, CSV).
• Understanding of or experience with prompt engineering principles for Large Language Models
• Awareness of data security and intellectual property protection considerations in the context of AI and LLM applications

Domain-Specific Knowledge (Highly Beneficial):

• Familiarity with financial data (e.g., PnL, Sharpe ratio, alpha, risk factors, AUM).
• Experience with quantitative trading systems, market data systems, or strategy management platforms (familiarity with internal data systems or command-line data tools is a significant plus).

Technical Environment Familiarity (Helpful):

• Experience working in a Linux environment.
• Understanding of Command Line Interface (CLI) tools and development.
• Familiarity with version control systems (e.g., Git).

Soft Skills

• Excellent problem-solving and analytical skills.
• Strong collaboration and communication skills, with the ability to work effectively in a team.
• High attention to detail and commitment to delivering high-quality software.
• Ability to learn quickly and adapt to new technologies and complex systems.

Education

• Bachelor's or Master's degree in Computer Science, Engineering

Position Overview: 

Woolpert is hiring a Project Coordinator to support our Coral Gables, Florida location! A successful candidate will be a proactive, self-starter with exceptional written and verbal communication skills. Organization, time management, attention to detail and accuracy are essential to this role. This position will function within a projectized matrix organization, and candidate must be able to take on various project work from multiple sources, prioritize accordingly, and communicate workload to direct manager.

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

What You Will Do:

• Assist Project Managers with project set-up, resource scheduling, budget development, and coordinating with Project Accountants and Project Controls staff to fulfill internal requirements.
• Support Project Managers with scope, schedule, budget tracking, change order processing, invoicing and accounts receivable collections, and monthly progress report development.
• Review project contracts to pull pertinent project information for invoicing, insurance requirements and confidentiality, and coordinate with project team to ensure they are aware of terms.
• Provide subcontract management support to Project Managers by creating and maintaining subconsultant logs, completing forms, gathering scope of work, following up on process for amendments, and reviewing/coding invoices.
• Assist Project Managers with project monitoring & controlling processes, including developing and manage data trackers, update change and issue logs, and other project related support duties as assigned.
• Support the creation, editing, and writing of technical narratives, basis of designs, description statements, etc.
• Set up and manage administration of project Team/SharePoint sites (as requested); manage document control processes through those sites.
• Electronic filing (on servers): being consistent and following document management policies/protocols.
• Run or review reports from financial and accounting data software.
• Support deliverable production including document editorial review, formatting, production, and compilation.
• Handle varying tasks for multiple projects concurrently.
• Work with virtual teams throughout the United States and Europe using organizational process assets (teleconferencing and videoconferencing). Will be expected to organize conference calls with project team members, track action items and notes, and facilitate resolution and follow up actions as needed within the project team.
• Candidate will be required to follow safe work practices and adhere to company guidelines and policies for planning and executing work in a safe manner. 

What You Will Bring:

• Have excellent written and verbal communication skills
• Possess interpersonal and team skills that allow you to work both independently and as a team member with multi-national staff and teams.
• Able to handle ambiguity and drive things to completion with minimal oversight.
• Possess strong organization skills, have the capacity to handle multiple tasks and projects concurrently while demonstrating ability to prioritize workload.
• Able to recognize information deficiencies while having the ability to problem-solve and fill information gaps when needed, and comfortable seeking concurrence on conclusions from senior staff or peers.
• Ownership of quality and accuracy of own work.
• Desire to improve own knowledge and capabilities.
• Possess intermediate to advanced skills in Microsoft Office products, primarily Word, Excel, and PowerPoint
• Basic understanding of scheduling principles and software, or desire to learn, including Microsoft Project.
• Present a superior level of professionalism and discretion in all interactions, both internally and externally to the organization.
• Must be able to travel up to 10% for local, regional, and national clients and projects

Education/Experience:

• Education: Associate degree in relatable field preferred (Architectural Technology, Civil Engineering Technology, Construction Management Technology, Engineering Technology (mechanical/electrical), for example) or alternately 10 years demonstratable experience in equivalent position in the A/E/C industry.
• Experience: Two (2) to three (3) years of related project coordination experience in architecture/engineering or other professional services, preferred.

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

#LI-HC1

ABOUT THE ROLE 

This role sits within Anaplan's IT Customer Experience organization and is focused on transforming how Anaplan employees work. You will design, build, and scale AI tools, agents, and capabilities that drive productivity, smarter decision-making, and operational efficiency across our global workforce. 

Anaplan is building its Enterprise AI Center of Excellence (COE) — a one-stop shop for all internal AI at Anaplan — and is looking for an AI Principal Architect to lead it from a technical standpoint. This is a senior, newly created role at the intersection of hands-on enterprise AI engineering, internal system architecture, technical leadership, and workforce enablement. 

The AI Principal Architect will own the technical vision for Anaplan's internal AI — designing the reference architecture for LLMs, agentic AI, and Gemini Enterprise; setting engineering standards; evaluating emerging platforms; and ensuring every employee-facing initiative is built with rigor, scalability, and responsible design. 

This role carries a hybrid profile: deep individual technical contribution combined with team leadership influence. You will mentor engineers, guide architectural decisions, serve as the primary technical escalation point, and contribute a forward-looking perspective to the 2–3 year AI technology roadmap — without necessarily holding formal management authority over all contributors. 

You will report directly to the Director, IT Customer Experience, who co-leads the Enterprise AI COE alongside the Financial Flexibility Lead and a GTM Champion as a 3-in-a-box. You will collaborate closely with Technical/Engineering teams (dotted-line, for agent development and delivery) and the Transformation & Financial Flexibility team (to identify AI-driven cost-saving opportunities). 

KEY RESPONSIBILITIES 

Reference Architecture & Enterprise AI Engineering 

• Own and publish the reference architecture for Anaplan's internal AI — covering LLMs, agentic AI frameworks, Gemini Enterprise integrations, and data pipelines. 

• Architect end-to-end internal enterprise AI solutions designed for the scale, security, and reliability requirements of a global workforce. 

• Set and enforce AI engineering standards, coding practices, code review processes, and technical guardrails across all internal AI projects. 

• Lead hands-on technical design reviews and guide implementation decisions from intake through production deployment. 

• Evaluate, select, and onboard new enterprise AI platforms and tools — providing technical recommendations grounded in internal workforce needs. 

• Design the LLM abstraction layer and multi-model strategy to optimize cost, performance, and flexibility. 

• Own technical debt management, system observability, and scalability planning for Anaplan's internal AI systems. 

AI Platform Governance & Enablement 

• Define and maintain technical evaluation criteria for the AI intake process — assessing feasibility, build complexity, security risk, and integration requirements for employee-facing tools. 

• Ensure all internal AI initiatives pass engineering, security, compliance, and responsible AI review before development begins. 

• Maintain enterprise AI technical policies, engineering standards, and responsible AI guardrails in partnership with Security and Compliance. 

• Translate approved internal use cases into clear technical specifications and hand off to engineering teams with full architectural context. 

• Define enterprise AI data layer and integration architecture across core systems (Salesforce, ServiceNow, Gainsight, Workday). 

• Integrate with ServiceNow AI Control Tower to track all AI use cases, agents, and realized business value. 

• Implement human-in-the-loop, explainability, and auditability frameworks for all decision-impacting AI systems. 

• Partner with Finance to define and measure AI-driven ROI, ensuring alignment with enterprise value targets. 

• Establish full lifecycle management for AI agents, including monitoring, feedback loops, and continuous improvement. 

Technical Team Leadership 

• Provide technical direction, coaching, and mentorship to engineers across the AI Governance & Enablement and AI Operations & Insights teams. 

• Serve as the primary technical escalation point for complex internal AI delivery challenges and architecture decisions. 

• Partner with Technical/Engineering teams (dotted-line) on agent architecture, build quality, and delivery timelines. 

• Help define the technical bar for AI team hiring and contribute to onboarding and skills development programs. 

• Foster a culture of engineering rigor, experimentation, and continuous improvement across the internal AI function. 

AI Operations & Workforce Adoption 

• Oversee the technical deployment and operationalization of AI agents and solutions, ensuring production readiness and stability for Anaplan employees. 

• Drive Gemini Enterprise adoption and lead AI Friday sessions with genuine technical depth. 

• Build and maintain engineering dashboards tracking internal AI system performance, adoption rates, and ROI metrics. 

• Translate engineering decisions into executive-ready business value narratives for the Director, CIO, and Finance audiences. 

Innovation, R&D & Emerging Technology 

• Research and prototype emerging AI/ML techniques, large language models, agent frameworks, and enterprise tooling to identify internal productivity and cost-saving opportunities. 

• Design and lead proof-of-concept pilots that validate novel internal use cases before committing to full engineering investment. 

• Build and maintain the AI innovation pipeline — a living backlog of high-potential experiments. 

• Contribute the technical perspective on where internal AI capabilities should be invested over the next 2–3 years, collaborating with the Director on the roadmap. 

Cross-Functional Technical Partnership 

• Work hand in hand with the Transformation & Financial Flexibility team to identify and technically validate AI-driven cost-saving opportunities in Anaplan's internal operations. 

• Act as technical advisor and AI subject matter expert to business units identifying internal AI use cases. 

• Support the 3-in-a-box COE co-leadership (IT, Finance, GTM) with technical analysis, architecture reviews, and feasibility assessments. 

• Build trusted technical relationships across Engineering, Security, Compliance, Legal, and HR. 

REQUIRED QUALIFICATIONS 

• 7+ years of software or AI/ML engineering experience, with at least 3 years in a technical lead, staff engineer, or principal-level role — ideally with exposure to enterprise IT or internal tooling environments. 

• Deep hands-on expertise across the AI/ML stack: LLMs, retrieval-augmented generation (RAG), agent frameworks, or MLOps pipelines — with experience in enterprise or workforce deployment contexts. 

• Proven experience architecting and deploying enterprise-scale internal AI systems from design through production, including reliability, observability, and performance engineering. 

• Proficiency in Python and enterprise cloud AI platforms (GCP Vertex AI, Azure AI, or AWS SageMaker) and AI orchestration tooling. 

• Hands-on experience with Google Workspace AI and Gemini Enterprise, or equivalent enterprise AI platforms (e.g., Microsoft Copilot, OpenAI Enterprise). 

• Demonstrated ability to provide technical leadership, mentorship, and architectural guidance to engineering teams without formal management authority. 

• Ability to manage competing priorities, dependencies, and delivery timelines across multiple workstreams. 

• Strong business acumen and communication skills — able to translate complex enterprise AI/ML concepts into business value narratives for C-level audiences. 

• Experience in enterprise SaaS environments with complex stakeholder landscapes, security requirements, and compliance obligations. 

PREFERRED QUALIFICATIONS 

• Experience with AI governance frameworks, responsible AI principles, or enterprise AI policy and risk management for internal deployments. 

• Familiarity with ServiceNow or similar ITSM platforms and integration patterns. 

• Background in enterprise change management, internal AI enablement, or large-scale digital transformation programs. 

• Experience working with cross-functional finance or business transformation teams on AI-driven cost optimization. 

• Prior experience in an internal IT or enterprise technology function at a high-growth SaaS company. 
• Enterprise technology function at a high-growth SaaS company. 

Intermex continues to increase market share, double-digit increases in key financial measures!

International Money Express, Inc. (NASDAQ: IMXI), is one of the nation’s leading omnichannel money transfer services to Latin America. With double-digit increases in all of the Company’s key financial performance measures, the Company continues its four-year track record of exceptional earnings growth as a public company. Join our Team!

What you will do

The FIU Investigator is responsible for daily transaction monitoring for FIU Compliance.

What you have

• Analyzes Agents/Customers' transactions to detect suspicious activity and decides on appropriate action. Works cooperatively with internal departments to obtain and analyze necessary information related to investigations.
• Works cooperatively with local, state, or federal authorities to investigate suspicious account activity. Analyzes investigation results to determine need for SAR filing with the Federal Government.
• Provides guidance, support, and recommendations to other Compliance functions regarding customer AML risk ratings and account activity.
• Actively ensures compliance with the Intermex BSA/AML information security and suspicious activity reporting requirements, policies and procedures.
• Assists manager with ensuring quality control standards and technical aspects of SAR filings are compliant with regulatory guidelines.
• Prepares investigative reports for management. Assists with departmental tracking and reporting. Ensures the monitoring system software captures all investigations accurately.
• Assists in the implementation of BSA/AML detection and prevention methods, such as training and instruction manuals. Provides needed support for special projects or critical casework as requested.
• Exercises sound judgment and observes the highest degree of confidentiality in the handling of information received in the course responsibilities.
• Completes required Annual BSA/AML training and other compliance training as assigned. This duty is performed as needed.
• Perform any other related duties as required or assigned.

What you bring

• Minimum Associate's degree or higher preferred
• AML Certification (CAMS/AMLCA) preferred
• At least five years’ experience in the compliance field or related area.
• Advanced knowledge of AML/BSA and SAR Filing.
• Proficient with Microsoft Software (Outlook, Word, Excel and web search)
• Ability to organize and prioritize workload.
• Excellent written and verbal communication skills (English and Spanish).

IMXIHQ

Summary: We are seeking a skilled ERP Functional Analyst to join our team. This role is responsible for analyzing business requirements, configuring ERP module solutions, conducting testing, and ensuring effective implementation of business processes. The ideal candidate will have a thorough understanding of business flows and a knack for identifying and resolving process gaps.

Responsibilities:

• Perform functional analysis and define requirements for ERP systems.
• Configure and test ERP modules to meet business needs.
• Conduct prototypes and develop functional specifications.
• Handle data mapping and function mapping tasks.
• Set up configuration, transaction, and control tables.
• Analyze business requirements to develop effective solutions.
• Identify and resolve gaps in business processes.
• Participate in security/authorization setup and user documentation.
• Design data interfaces and manage data migration and reconciliation.
• Assist in the installation, tuning, and archiving of modifications.
• Provide support and act as a subject matter expert for one ERP functional area.
• Coach and guide more junior technical staff as needed.

Required Skills:

• Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or related field, or equivalent work experience.
• Minimum of 3 years of IT work experience in systems/applications development or support.
• Strong understanding of business processes and flows.
• Intermediate programming skills for developing necessary workarounds.
• Experience working on multiple functional tasks of medium technological complexity.
• Ability to identify and recommend functional and technological solutions.
• Excellent communication and teamwork skills.

#Ll-Onsite

Summary
Overview: Detail-oriented, bilingual (Spanish-English) professional responsible for data management, access control, data alignment, reporting, licensing partner enablement, licensing contract interpretation, and process improvement within Brand Comply (Octane5).

Responsibilities:

• Reconcile licensee sales submissions with Brand Comply reports and resolve data    discrepancies.
  • Interpret licensing contracts; verify contracts and add PPTC data to Brand Comply.
  • Manage user access and onboard new licensing/licensee team members
  • Add and maintain contracts/rights (channels, products, territories) with accurate metadata.
  • Excel-powered data management and reporting; create dashboards (Looker/Tableau-like) and monthly management reports.
  • Host partner training; assist partners with upload issues and ensure smooth data submissions.
  • Drive process improvements and ensure compliance; document processes for internal teams and partners.

Skills & Qualifications

• Bilingual (Spanish and English) spoken communication skills are mandatory.
  • Data verification and rights management
  • Experience with data visualization, reporting, and onboarding/training
  • Understanding of licensing business models or licensing contract interpretation
  • Experience granting user access and managing entitlements
  • Advanced Excel skills (formatting, formulas, PivotTables); familiarity with Looker/Tableau or similar tools
  • Detail-oriented with strong problem-solving, communication skills, openness to learn and leverage AI functionalities

Experience

• 1+ years in licensing operations, licensing software use or related field
  • Familiarity with licensing contracts across multiple product categories, territories, and channels preferred

Performance Metrics
• Accuracy/timeliness of PPTC updates and contract verifications
• Reconciliation accuracy for licensee sales data
• Quality of monthly management reports and dashboards
• Effectiveness of partner training and issue resolution
• Impact of process improvements and system updates

ABOUT THE ROLE

The Director, Research and Content will lead the development and execution of Hut 8’s thought leadership and owned-content program. This role sits at the intersection of energy, digital infrastructure, capital markets, and communications and is responsible for translating complex, often technical topics into clear, institutional-grade research and narrative assets.
 
You will be responsible for building a scalable content engine that compounds Hut 8’s brand positioning and credibility over time, including the company’s flagship annual thought leadership publication, long-form and short-form written content for the Insights platform, and executive-ready narrative support tied to priority company moments. This is a high-ownership role requiring strong judgment, sharp writing, and the ability to synthesize across technical, financial, and strategic inputs.
 
Key responsibilities:
 
Thought leadership and editorial leadership
-     Own Hut 8’s research and content calendar across the company’s thought leadership program
-     Lead development of Hut 8’s flagship annual thought leadership asset (concept, outline, research direction, drafting, iteration, and launch support)
-     Produce and publish long-form content (e.g., case studies, white papers, frameworks) that makes Hut 8’s strategy tangible and credible
-     Produce and publish short-form monthly insights (approximately 750–1,000 words) that reinforce positioning between earnings cycles and major moments
 
Research, synthesis, and narrative development
-     Conduct and direct research across energy, digital infrastructure, compute, and capital allocation themes
-     Translate complex technical and financial inputs into clear, investor-grade narratives and explainers
-     Build internal “source of truth” research briefs and backgrounders to support consistent external messaging
 
Program and stakeholder management
-     Coordinate and execute research activities across internal teams (energy, finance, corporate development, technical teams, IR) to ensure accuracy and strategic alignment
-     Manage external research and content partners as needed for flagship workstreams (briefing, direction, review cycles, delivery)
-     Maintain high editorial standards and brand consistency in partnership with design and communications counterparts
 
Operational rigor and quality control
-     Own drafting, editing, fact-checking, and version control for published content
-     Establish efficient workflows to move from conceptualization to publication, with senior-level polish and minimal friction

Track performance signals and qualitative feedback to refine topics, formats, and cadence over time

ABOUT YOU

 
Program and stakeholder management
-     Coordinate and execute research activities across internal teams (energy, finance, corporate development, technical teams, IR) to ensure accuracy and strategic alignment
-     Manage external research and content partners as needed for flagship workstreams (briefing, direction, review cycles, delivery)
-     Maintain high editorial standards and brand consistency in partnership with design and communications counterparts

• Operational rigor and quality control
• Own drafting, editing, fact-checking, and version control for published content
• Establish efficient workflows to move from conceptualization to publication, with senior-level polish and minimal friction
• Track performance signals and qualitative feedback to refine topics, formats, and cadence over time
• 10+ years of experience in research, content, strategy, investor communications, journalism, management consulting, or a related field
• Demonstrated ability to produce institutional-grade writing: clear, structured, analytical, and credible with sophisticated audiences
• Strong research and synthesis capability across complex domains (energy, infrastructure, data centers/AI, markets, capital allocation)
• High judgment and editorial rigor; comfortable owning topics end-to-end and operating with minimal oversight
• Ability to work effectively with senior executives and cross-functional subject matter experts
• Strong project management instincts: can run multiple workstreams, timelines, and review cycles without losing quality
• Comfort with ambiguity, fast-changing priorities, and high standards
• Strong attention to detail and a bias toward accuracy, clarity, and finish
• Experience supporting executive voice (speeches, narrative memos, op-eds, social content) 

ABOUT THE WORK ENVIRONMENT

This role is based in Miami. Business travel may be required periodically for key moments (e.g., leadership sessions, major events, site visits). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ABOUT THE WORK ENVIRONMENT

This role is in office at our corporate headquarters in the Brickell area of Miami, Florida. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Opportunity

We are hiring a Senior Staff or Principal Engineer to support driving the technical vision and execution for Nubank’s Digital Ecosystem division, with initial focus on NuPay, Ads & Rewards and Insurance. This is a division‑level leadership role: you will work with exceptional engineers (including staff engineers), lead cross‑org architectural decisions, negotiate trade‑offs with product/finance/legal, and enable scalable delivery of high‑impact products (checkout & wallet, advertiser platform and benefits hub, and 1‑click insurance products).

2026's vision and (how this role contributes) 

In 2026 we will transform the Digital Ecosystem into a place where customers discover advantages, pay effortlessly and feel protected, and where merchants grow through data‑driven integrated partnerships. Our priorities are: (1) elevating app quality, (2) deepening customer engagement with contextual and personalized experiences, (3) making Nubank the preferred payments partner and growth engine for merchants, and (4) ensuring scalable, compliant, and financially healthy foundations. This role will own the technical plan to deliver that vision across NuPay, Ads & Rewards and Insurance.

Mission design and operationalize the 2–3 year technical end‑state for the Digital Ecosystem so that:

• NuPay scales to become the de facto checkout and wallet for Nubank customers (TPV ×2 by Dec/26; wallet >3M MAU),
• Ads & Rewards delivers the Advantages Tab, a performant advertiser platform and Ads POC with merchants, and drives material ecosystem revenue,
• Insurance launches and scales high‑quality one‑click complements (Mobile Insurance Relaunch, Pix Protegido evolution), while maintaining aggressive SLOs, strong observability, controlled TCO and an elevated engineering culture.

Core responsibilities

• Support defining the division’s technical end‑state (2–3 years): architecture, shard/partition strategy, migration path (one‑stack) and explicit trade‑offs (cost × latency × availability).
• Co-own availability and performance: set SLIs/SLOs, error budgets, runbooks, incident playbooks and an observability strategy that supports merchants with strict SLAs.
• Support Ads & Rewards platform design: advertiser platform (audience & campaign management), decision/bidding service, real‑time vs batch decisioning, measurement & attribution (ROAS/incrementality), and minimise impact on app UX.
• Drive NuPay ↔ Ads integration for aspirational purchases: real‑time underwriting, multi‑source funding, take‑rate modelling, card‑on‑file / wallet flows and onboarding for flagship merchants.
• Enable Insurance delivery: technical enablement for one‑click products, partner integration and governance (e.g., Chubb), migration to subscription/billing platform where applicable, and app quality improvements (TTFD, dashboards, NPS).
• Support one‑stack discovery and phased migration: balance platformization with pragmatic delivery and tech‑debt management to avoid blocking growth.
• Catalyse product quality culture: introduce and operationalize Product Quality Reviews, drive app excellence rituals, and ensure UX/technical quality are considered across the product lifecycle.
• Mentor and grow engineering leaders and staff engineers; run RFCs, tech talks and post‑mortems; design career paths and enable managers to deliver cross‑BU initiatives.
• Represent the division in cross‑org negotiations and external partner discussions (merchants, partners, regulators), aligning stakeholders and escalating risks proactively.
• Track and report technical impact against business metrics and engineering health indicators.

Key business & engineering metrics you will influence

• NuPay: TPV growth (2× by Dec/26), wallet MAU (>3M), share‑of‑checkout (SoC), p99 latency and availability for merchant traffic.
• Ads & Rewards: ad revenue targets (material ecosystem revenue), ROAS / iROAS / incrementality, CTR, Ads POC results (≥2 merchants), Advantages Tab / Shelves Platform launch.
• Insurance: one‑click complements GWP target (R$493M EOY), product NPS (>60 targets), churn reduction via billing/tolerance changes.
• Engineering health: Engineering Stability Index (ESI), App Quality Score, incident frequency/severity, time to integrate new partners.

Challenges and opportunities (what you’ll own)

• World‑class app quality & Magic App MVP: raise engineering and product expectations, and deliver first‑layer Magic App experiences (Advantages Tab, widgets, contextual flows such as AIPB).
• Real‑time decisioning and aspirational financing: enable low‑latency ads decisioning and NuPay real‑time underwriting for extended financing while preserving app performance.
• One‑click Insurance at scale: deliver MIR (no IMEI) and Pix Protegido evolution, dedicating energy to one‑click complements and partnering with Chubb while retaining monitoring/control.
• Capture offline transactions: accelerate NuPay NFC wallet adoption as an offensive play to reach ~3M MAU and increase offline SoC.
• Platform & compliance foundations: complete SPB integration, advance One‑Stack Project, meet Magic App and regulatory mandates, and ensure resilient, cost‑effective infra.

What you’ll find in the team

• High‑calibre engineers, including staff engineers and experienced engineering managers.
• Complex, high‑impact problems at scale: large merchant integrations, real‑time decisioning, strict SLOs and multi‑partner dependencies.
• Autonomy to shape architecture, product quality rituals and the division roadmap, plus the responsibility to align delivery across product, infra, legal and commercial stakeholders.

What you’ll navigate

• Heavy cross‑BU dependencies (Global Platforms, Nubank+, UV, Marketing) requiring strong stakeholder orchestration.
• Regulatory changes (SPB/BCB) that may force re‑architecture or open‑scheme decisions.
• Dependence on third‑party vendors (wallet SDKs, insurance partners) and partner infra limitations.
• Balancing rapid commercialization and monetization with fraud/credit loss control and sustainable unit economics.
• Trade‑offs between accelerating one‑stack migration and accepting short‑term technical debt to preserve delivery velocity.

Product Marketing Lead
Growth Marketing

Location: Miami, Toronto

About Opendoor

Opendoor’s mission is to tilt the world in favor of homeowners and those working hard to become homeowners, by making homeownership simpler, faster, and fairer for everyone. Since 2014, Opendoor has provided people across the U.S. with a simple and certain way to buy and sell a home. We believe buying or selling a home should be simple, certain, and transparent — and we’re rebuilding the experience from the ground up. Our brand and product are two sides of the same promise: giving people confidence and control in one of life’s biggest moments.

The Role

Opendoor is seeking a strategic, data-driven Product Marketing professional to own go-to-market strategy, positioning, and competitive intelligence for our real estate technology products and consumer experiences. You’ll be the source of truth for all PMM assets, partnering closely with Product, Brand, Sales and Customer Success to drive revenue, adoption, and market leadership. You’ll lead an AI-assisted approach to market and competitive insights, translating them into actionable messaging, enablement, and launch plans that align with Opendoor’s mission: power life’s progress, one move at a time.

What you’ll do

• Go-To-Market Strategy and Execution

  • Own end-to-end GTM planning for new products and major releases (e.g., app improvements, mortgage/financing features, valuation tools, title/escrow enhancements), including objectives, ICPs, positioning, pricing/packaging, launch sequencing, channels, and success metrics.

  • Develop scalable launch playbooks, asset requirements, timelines, risk management, and post-launch optimization.

  • Ensure GTM plans are aligned with Opendoor’s objectives and coordinated across Product, Growth, Sales, and CS.

• Positioning, Messaging, and Value Propositions

  • Define differentiated positioning and compelling messaging that resonates with homeowners, buyers, sellers, and investors, delivering clear business outcomes.

  • Create core content (value propositions, messaging frameworks, one-pagers, battle cards) and enablement assets for sales, partners, and the broader go-to-market ecosystem.

  • Maintain a consistent brand voice and market-facing narratives across channels and regions.

• Competitive Intelligence (AI-Assisted)

  • Build and lead an AI-assisted competitive intelligence program that continuously monitors proptech and consumer marketplace landscapes.

  • Deliver regular analyses, feature comparisons, pricing benchmarks, and market signals; translate into actionable guidance for Product, Sales, and Marketing.

  • Create and maintain battle cards, win/loss analyses, and intelligence briefings; validate AI-driven insights with human judgment.

• Product Marketing as Source of Truth

  • Maintain the single source of truth for PMM assets: positioning matrices, personas, messaging frameworks, playbooks, and enablement content.

  • Govern PMM assets with version control, clear ownership, and up-to-date documentation in wikis, dashboards, and content repositories.

  • Establish PMM standards and processes to ensure scalable, repeatable execution at Opendoor’s scale.

• Cross-Functional Collaboration

  • Partner with Product Management to translate roadmaps and customer needs into compelling market offerings.

  • Collaborate with Sales to drive pipeline: enablement training, tools, and assets to improve win rates and shorten sales cycles.

  • Work with Growth and Demand Gen to map campaigns to GTM plans, measure impact, and optimize funnel performance.

  • Coordinate with Analytics to define and track success metrics (pipeline influence, win rate, time-to-revenue, feature adoption).

• Enablement, Messaging, and Content

  • Develop ongoing enablement programs, training sessions, and updates to keep front-line teams informed and effective.

  • Produce and curate content assets (launch briefs, case studies, white papers, product briefs, FAQs) aligned to buyer journeys.

• Market Insights and Voice of the Customer

  • Lead market research to identify trends, unmet needs, and growth opportunities in the real estate tech and consumer marketplace space.

  • Capture customer insights and success stories to refine positioning and messaging; feed insights into product prioritization and roadmap where appropriate.

• Budget, Leadership, and Process Improvement

  • Own the PMM budget; manage vendors, contractors, and internal resources.

  • Mentor and develop PMM team members; drive process improvements to shorten cycles and increase impact.

What success looks like

• Clear, differentiated GTM plans that drive revenue and align with product roadmaps.

• Consistent, compelling messaging and collateral that improve win rates and accelerate time-to-revenue.

• A credible, AI-augmented competitive intelligence program that informs product and marketing decisions.

• A trusted source of truth for all PMM assets, with measurable improvements in pipeline influence, win rate, and product adoption.

• Scalable playbooks and enablement that enable fast, cross-functional execution as Opendoor grows.

Qualifications

• 8+ years of product marketing or related experience in B2B technology, SaaS, or relevant real estate tech domains; people leadership experience preferred.

• Proven track record launching successful GTM programs and driving revenue growth through strong positioning and cross-functional collaboration.

• Demonstrated ability to build and maintain a robust competitive intelligence program, including AI-assisted research methods and tools.

• Exceptional written and verbal communication; ability to translate complex product features into clear customer value propositions.

• Strong cross-functional influencing skills; comfortable operating in a fast-paced, ambiguous environment.

• Data-driven mindset; experience with CRM/Marketing Automation (e.g., Salesforce, HubSpot), analytics (Looker, Tableau), and AI-enabled research tools.

• Experience creating scalable playbooks, enablement content, and governance around PMM assets.

• Preferred: experience in consumer marketplaces, proptech, or real estate tech with complex product ecosystems.

• Experience with AI-enabled content generation and governance/compliance considerations.

• Familiarity with multi-region go-to-market programs across verticals.

• Knowledge of pricing strategy and packaging in consumer-facing or enterprise contexts.

Product Marketing Lead
Growth Marketing

Location: Miami, Toronto

About Opendoor

Opendoor’s mission is to tilt the world in favor of homeowners and those working hard to become homeowners, by making homeownership simpler, faster, and fairer for everyone. Since 2014, Opendoor has provided people across the U.S. with a simple and certain way to buy and sell a home. We believe buying or selling a home should be simple, certain, and transparent — and we’re rebuilding the experience from the ground up. Our brand and product are two sides of the same promise: giving people confidence and control in one of life’s biggest moments.

The Role

Opendoor is seeking a strategic, data-driven Product Marketing professional to own go-to-market strategy, positioning, and competitive intelligence for our real estate technology products and consumer experiences. You’ll be the source of truth for all PMM assets, partnering closely with Product, Brand, Sales and Customer Success to drive revenue, adoption, and market leadership. You’ll lead an AI-assisted approach to market and competitive insights, translating them into actionable messaging, enablement, and launch plans that align with Opendoor’s mission: power life’s progress, one move at a time.

What you’ll do

• Go-To-Market Strategy and Execution

  • Own end-to-end GTM planning for new products and major releases (e.g., app improvements, mortgage/financing features, valuation tools, title/escrow enhancements), including objectives, ICPs, positioning, pricing/packaging, launch sequencing, channels, and success metrics.

  • Develop scalable launch playbooks, asset requirements, timelines, risk management, and post-launch optimization.

  • Ensure GTM plans are aligned with Opendoor’s objectives and coordinated across Product, Growth, Sales, and CS.

• Positioning, Messaging, and Value Propositions

  • Define differentiated positioning and compelling messaging that resonates with homeowners, buyers, sellers, and investors, delivering clear business outcomes.

  • Create core content (value propositions, messaging frameworks, one-pagers, battle cards) and enablement assets for sales, partners, and the broader go-to-market ecosystem.

  • Maintain a consistent brand voice and market-facing narratives across channels and regions.

• Competitive Intelligence (AI-Assisted)

  • Build and lead an AI-assisted competitive intelligence program that continuously monitors proptech and consumer marketplace landscapes.

  • Deliver regular analyses, feature comparisons, pricing benchmarks, and market signals; translate into actionable guidance for Product, Sales, and Marketing.

  • Create and maintain battle cards, win/loss analyses, and intelligence briefings; validate AI-driven insights with human judgment.

• Product Marketing as Source of Truth

  • Maintain the single source of truth for PMM assets: positioning matrices, personas, messaging frameworks, playbooks, and enablement content.

  • Govern PMM assets with version control, clear ownership, and up-to-date documentation in wikis, dashboards, and content repositories.

  • Establish PMM standards and processes to ensure scalable, repeatable execution at Opendoor’s scale.

• Cross-Functional Collaboration

  • Partner with Product Management to translate roadmaps and customer needs into compelling market offerings.

  • Collaborate with Sales to drive pipeline: enablement training, tools, and assets to improve win rates and shorten sales cycles.

  • Work with Growth and Demand Gen to map campaigns to GTM plans, measure impact, and optimize funnel performance.

  • Coordinate with Analytics to define and track success metrics (pipeline influence, win rate, time-to-revenue, feature adoption).

• Enablement, Messaging, and Content

  • Develop ongoing enablement programs, training sessions, and updates to keep front-line teams informed and effective.

  • Produce and curate content assets (launch briefs, case studies, white papers, product briefs, FAQs) aligned to buyer journeys.

• Market Insights and Voice of the Customer

  • Lead market research to identify trends, unmet needs, and growth opportunities in the real estate tech and consumer marketplace space.

  • Capture customer insights and success stories to refine positioning and messaging; feed insights into product prioritization and roadmap where appropriate.

• Budget, Leadership, and Process Improvement

  • Own the PMM budget; manage vendors, contractors, and internal resources.

  • Mentor and develop PMM team members; drive process improvements to shorten cycles and increase impact.

What success looks like

• Clear, differentiated GTM plans that drive revenue and align with product roadmaps.

• Consistent, compelling messaging and collateral that improve win rates and accelerate time-to-revenue.

• A credible, AI-augmented competitive intelligence program that informs product and marketing decisions.

• A trusted source of truth for all PMM assets, with measurable improvements in pipeline influence, win rate, and product adoption.

• Scalable playbooks and enablement that enable fast, cross-functional execution as Opendoor grows.

Qualifications

• 8+ years of product marketing or related experience in B2B technology, SaaS, or relevant real estate tech domains; people leadership experience preferred.

• Proven track record launching successful GTM programs and driving revenue growth through strong positioning and cross-functional collaboration.

• Demonstrated ability to build and maintain a robust competitive intelligence program, including AI-assisted research methods and tools.

• Exceptional written and verbal communication; ability to translate complex product features into clear customer value propositions.

• Strong cross-functional influencing skills; comfortable operating in a fast-paced, ambiguous environment.

• Data-driven mindset; experience with CRM/Marketing Automation (e.g., Salesforce, HubSpot), analytics (Looker, Tableau), and AI-enabled research tools.

• Experience creating scalable playbooks, enablement content, and governance around PMM assets.

• Preferred: experience in consumer marketplaces, proptech, or real estate tech with complex product ecosystems.

• Experience with AI-enabled content generation and governance/compliance considerations.

• Familiarity with multi-region go-to-market programs across verticals.

• Knowledge of pricing strategy and packaging in consumer-facing or enterprise contexts.

Senior Tax Manager 

KSDT has long been recognized as one of Forbes Best Accounting and Tax Firms in America and one of the South Florida Business Journal’s Best Places to Work. Now, with our exciting new partnership with Ascend, we’re stepping into the next phase of growth and opportunity.

What hasn’t changed is our culture: the “secret sauce” that sets us apart. We foster a fun and creative environment, keep the politics out, and make work-life balance a priority. We seek highly motivated individuals who want not only true career advancement, but also the chance to shape and grow alongside a firm that is scaling rapidly. Our partners and knowledgeable professionals remain accessible for hands-on learning, mentorship, and development.

If you want to join an accounting firm with "out of the box" thinking, and one that’s now positioned for even greater reach with Ascend, apply here!

Location:

• Boca Raton, Florida

Responsibilities:

• Partner with clients to provide innovative tax services, including planning, research, compliance, and general mergers and acquisitions activities.
• Fully manage client relationships as a go-to person for clients.
• Manage and drive the success of multiple engagements in corporate, individual and partnership taxation.
• Provide proper representation with taxing authorities for clients under federal or state examination.
• Possess strong writing skills for responding to problem resolutions for tax notices.
• Work closely with Partners, Managers and staff on client management, professional development and business development activities.
• Manage team's activities, charge-ability, and budgets.
• Maintain accountability for outstanding accounts receivable and take an active role in collections process.
• Develop team's technical and industry skills and mentor career growth.
• Be involved in practice development efforts of the firm.
• Assist partners with preparation of engagement budgets, client billing and staff performance reviews.
• Review staff work product and ensure firm processes and quality control procedures are being executed.
• Identify and pursue outside business contacts through social, charitable, and business organizations. Become an active participant in these networking channels.
• Pursue professional development through public speaking opportunities, seminar delivery, and through the writing of articles.
• Prepare proposals and presentations; present complex subjects confidently.
• Engage with team as a subject matter expert on complex tax issues.

Desired Qualifications:

• Bachelor's or Master's degree with a major in accounting
• Masters in Taxation or LLM in Taxation a plus
• CPA license 
• Minimum of 5 years of managerial experience in public accounting
• Experience at a public accounting firm, with a substantial dedication of time to providing corporate and individual tax compliance and consulting services
• Strong technical skills pertaining to tax preparation and review, tax compliance, agency correspondence and tax research
• Strong leadership, mentoring, and interpersonal skills fostering productive client and staff relationships
• Excellent analytical, organizational, written, and verbal communication skills
• Proven ability to attract and develop profitable, sustainable client relationships
• Ability to multi-task and manage conflicting priorities in a fast-paced environment 
• Strong technology skills, including Microsoft Office Suite
• Strong attention to detail and organizational skills

Benefits and Perks:

• Health, Dental, Vision, Short and Long-Term Disability
• Flexible Time Off
• FSA & HSA
• Employee Assistant Programs
• 401(k) Matching
• Commuter Benefits
• Parental Leave
• Modernized Incentives and Equity Participation

KSDT is dedicated to ensuring equal opportunity in all aspects of employment, including hiring, promotion, compensation, and workplace culture.

KSDT is committed to fostering a diverse and inclusive workplace. We comply with all applicable federal, state, and local employment laws and do not discriminate based on race, color, religion, sex, national origin, age, disability, pregnancy, childbirth, genetic information, sexual orientation, gender identity, veteran status, or any other protected category under applicable law.

We provide reasonable accommodations for qualified individuals with disabilities, pregnancy-related conditions, and religious beliefs, unless doing so would impose an undue hardship.

This job description is intended to provide a general overview of the responsibilities and qualifications of the position. It is not an exhaustive list, and additional duties may be assigned as needed.

About Us

Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization.

As a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torrisi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.), we are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We’re adding exceptional talent to drive our next phase of growth, and that’s where you come in.

About the Role

Dorsia is seeking a highly organized, service-minded Client Success Intern to support our Client Success Managers during Summer 2026. This role will play an important part in delivering a premium, proactive client experience—from onboarding through ongoing engagement and retention.

This is an ideal opportunity for someone who is energized by the intersection of hospitality, client experience, and operational excellence. You enjoy building clean systems, maintaining clear communication, and following through with precision. You’ll gain exposure to how high-performing Client Success teams operate inside a fast-moving, high-touch environment, and contribute directly to the workflows that keep clients engaged.

What You’ll Do

Clients Success Support & Relationship Management

• Collaborating with Managers in account management and member facing content and inventory
• Support onboarding preparation and follow-through (materials, timelines, tracking, next steps)
• Assist with client communications including scheduling, reminders, and recap documentation
• Help maintain clean internal notes and account context to ensure continuity across stakeholders

Client Health & Retention Support

• Monitor client activity and help flag risk signals (low engagement, delayed responses, unresolved issues)
• Support retention workflows by tracking open items, owners, and next steps
• Help organize client feedback and recurring themes to inform internal prioritization

Operational Excellence & Process Improvement

• Maintain and update trackers for account status, action items, and client requests
• Support creation of lightweight playbooks and templates (onboarding checklists, follow-up scripts, QBR prep)
• Improve internal organization by proactively cleaning up workflows, documentation, and handoffs

Cross-Functional Coordination

• Coordinate with internal teams (Product, Support, Ops, Partnerships) to route issues and ensure resolution
• Assist in packaging client updates for internal stakeholders to keep execution aligned
• Help document client pain points and feature requests in a structured, actionable way
  
  

The Winning Recipe

• Currently pursuing a degree in Business, Hospitality Management, Communications, Operations, Psychology, Marketing, or a related field (rising junior/senior or masters preferred)
• Strong interest in Client Success, Account Management, Client Services, Operations, or relationship-driven business models
• Highly organized and detail-oriented, with a strong ability to manage follow-ups and keep workstreams moving
• Clear, polished written communication skills and strong professional judgment
• Comfort working across multiple stakeholders in a fast-paced environment
• Strong Google Workspace skills (Docs, Sheets, Slides) with confidence maintaining trackers and summarizing insights
• Service-oriented mindset with premium hospitality standards: proactive, calm under pressure, and solutions-driven
• Self-starter energy with a high bar for execution quality and reliability

Nice to Have

• Experience in client-facing roles (hospitality, events, concierge, retail, community, support, or client service)
• Familiarity with CRM or Customer Success tools (Salesforce, HubSpot, Zendesk, Intercom, Notion, Airtable, etc.)
• Strong documentation instincts and comfort creating repeatable templates and workflows
• Analytical mindset with interest in client engagement signals and retention metrics
• Passion for hospitality, dining culture, and premium consumer experiences

About the Role:

Rumble Cloud is seeking a Principal Database Architect to own the architecture, technical direction, and successful delivery of our Database as a Service (DBaaS) offering within our public cloud platform. This role will take over a product already in active development and guide it through hardening, integration, launch, and global scale-out. You will be responsible for shaping the long-term technical roadmap of the service, ensuring it is secure, reliable, performant, and operable at scale for customers worldwide. You will work closely with our development team, engineering team, and early adopter customers to refine the design, drive high-quality implementation, and build the patterns and practices that future engineers will follow.

Key Responsibilities:

• Own the end-to-end architecture of the DBaaS product, including multitenancy, high availability, disaster recovery, backup/restore, observability, and security.
• Review and influence existing epics, stories, and technical designs, identifying gaps and driving improvements.
• Define and maintain architectural standards and patterns for databases across our public cloud (provisioning, configuration, lifecycle management, monitoring, security).
• Work closely with platform, networking, and security teams to integrate DBaaS into our cloud infrastructure, including identity, networking, billing, self-service, and automation.
• Collaborate with Product Management to align technical roadmap with product vision, SLAs/SLOs, and customer requirements.
• Serve as the highest-level technical escalation point for DBaaS-related issues in development, staging, and production environments.
• Support onboarding and success of early “friendly” customers: assist with deployments, performance tuning, troubleshooting, and architecture guidance.
• Define and evolve operational runbooks, incident response patterns, and SRE practices for the DBaaS platform.
• Mentor and coach other engineers and architects as we build an internal team around the service, raising the overall bar for database and data platform expertise.
• Establish and enforce security, compliance, and data protection best practices for the DBaaS offering (encryption, access control, auditing, regulatory considerations).
• Participate in capacity planning and cost optimization, ensuring the service is economically viable at scale.
• Conduct periodic architecture reviews and post-incident reviews, driving continuous improvement in reliability and customer experience.
• Support and advise internal teams on the operation, performance, and troubleshooting of existing database clusters, in addition to primary ownership of the DBaaS platform.

Required Skills & Experience:

• Expert-level experience in database engineering, data platforms, or infrastructure, with significant ownership of production database systems or services.
• Deep expertise with at least one major relational database engine (e.g., PostgreSQL, MySQL, MariaDB, or similar), including replication, backup/restore, performance tuning, and operational best practices.
• Solid understanding of cloud infrastructure concepts, including compute, networking, storage, and security in public cloud or large private cloud environments.
• Experience integrating databases or DBaaS-like offerings with cloud control planes, APIs, and automation/orchestration systems.
• Strong background in reliability engineering for data services (monitoring, alerting, SLOs, incident management, capacity planning).
• Familiarity with security and compliance requirements for database services (encryption at rest/in transit, access control, auditing, data retention, regulatory considerations).
• Proficiency with infrastructure-as-code and automation tools (e.g., Terraform, Ansible, or similar) and comfort working with CI/CD pipelines.
• Scripting or programming skills (e.g., Python, Go, Bash or similar) for automation, tooling, and integration.
• Proven track record of technical leadership: influencing designs across teams, mentoring engineers, and making clear trade-off decisions.
• Excellent communication skills, with the ability to work effectively with external vendors, internal stakeholders, and customers.

Nice to Have (Preferred Skills):

• Strong, hands-on expertise with both MySQL and PostgreSQL databases.
• Experience designing or operating multi-tenant, high-availability, and distributed database architectures in a cloud or large-scale environment.
• Experience designing or operating a DBaaS offering (e.g., Amazon RDS/Aurora, Azure Database, Cloud SQL, or similar managed services).
• Knowledge of NoSQL or specialized data stores (e.g., Redis, MongoDB, Cassandra) and when to apply them.
• Experience in Kubernetes-based data workloads, operators, or stateful services.
• Familiarity with multi-region architectures, data residency, and geo-replication patterns.
• Exposure to observability stacks (e.g., Prometheus, Grafana, ELK/OpenSearch, OpenTelemetry) for data services.
• Relevant certifications in databases, cloud architecture, or security are a plus.

Qualifications:

• Demonstrated success owning the architecture and technical direction of a mission-critical platform or service.
• Strong customer empathy and a track record of working directly with users or customers to solve complex technical problems.
• Ability to operate at both strategic and hands-on levels, from roadmap and design reviews down to debugging complex production issues.

Annual Compensation Range: 

$185,000 -  $265,000 USD base + benefits + equity (If based in the United States)

$170,000 -  $200,000 USD base + benefits + equity (If based in Canada)

Note: The salary range listed for this position is a good faith estimate based on experience, qualifications, and internal compensation structure. The actual salary offered varies depending on the candidate's skill level and experience. This posting refers to an active vacancy within the organization.

Rumble Cloud is seeking a Principal Software Architect (Python) to own the design and hands-on implementation of our Self-Service Cloud Portal and Cloud Console, the primary interfaces customers use to manage their cloud environments. Our stack is built on OpenStack and Ceph, with a customer surface that includes a self-service portal, an enhanced open-source cloud console, and integrated CRM/ERP-based billing and account management.

This role combines architectural leadership with significant day-to-day coding. You will define the architectural roadmap, guide the team in building scalable, maintainable services, and personally deliver high-quality Python code. Partnering with backend, Golang, and React/TypeScript teams, you will ensure cohesive design, strong performance, and an excellent developer and customer experience, while helping prioritize work and mentoring engineers without direct people management responsibilities.

Key Responsibilities
Architecture and Technical Vision

• Define, document, and communicate architectural patterns, standards, and best practices for backend services, microservice integration, and portal-wide interoperability.
• Evaluate the current codebase (including CRM/billing integration and cloud console frontend) and chart a practical path toward a scalable, maintainable architecture.
• Design architectures that support multi-tenant SaaS scale, observability, reliability, and future extensibility.
• Maintain architecture diagrams, service specifications, and operational design records for cross-functional transparency.
• Collaborate with platform and infrastructure teams to align service design with Rumble Cloud OpenStack/Kubernetes-based runtime environment.

Hands-On Development
• Contribute clean, efficient Python code (e.g., FastAPI, SQLAlchemy, Jinja2) for key backend components; this role requires sustained coding, not occasional guidance.
• Build and extend backend functionality that interfaces with RESTful APIs and SQL databases.
• Partner with Golang service teams and frontend developers (React/TypeScript) for seamless integration across the product ecosystem.
• Analyze product requirements and implement new features end-to-end, proactively identifying and addressing potential issues.

Planning, Prioritization, and Delivery
• Translate product-level requirements and customer needs into actionable roadmaps, epics, and tickets.
• Help prioritize features and technical debt based on impact, dependencies, and realistic timelines.
• Drive continuous improvement in the delivery lifecycle, including code review practices, release automation, and GitHub/GitHub Actions workflows.
• Help design and implement an SDLC and SSDLC with repeatable processes for planning, development, testing, deployment, and security review.
• Identify risks and blockers early and work with stakeholders to resolve them before they affect delivery.

Mentorship and Team Guidance
• Guide senior and mid-level engineers through design reviews, pair programming, and technical planning.
• Document designs and mentor engineers to grow their architectural thinking and engineering skills.
• Communicate technical decisions and trade-offs clearly to both engineering and non-technical stakeholders.
• Collaborate with other teams and departments on integrating new functionalities and services.

Qualifications
Required Qualifications
• Expert-level Python development experience, including SQLAlchemy, Jinja2, and modern API frameworks (e.g., FastAPI, Flask, Gunicorn).
• Strong experience designing and implementing RESTful APIs and resource servers, including working with incomplete or minimal SDK documentation.
• Experience designing and implementing authentication and authorization mechanisms such as OAuth2 and OpenID Connect.
• Strong understanding of relational databases (PostgreSQL, MySQL), ORM patterns, and schema design.
• Demonstrated experience architecting distributed systems or service-oriented architectures at production scale.
• Proficiency with object-oriented and functional programming concepts.
• Proficiency with containerized development (Docker) and cloud-native deployment environments (Kubernetes).
• Hands-on familiarity with Git-based workflows, including GitHub, pull requests, and CI/CD pipelines.
• Ability to synthesize product-level requirements into actionable technical roadmaps and system designs.
• Excellent communication and mentoring skills, with a track record of guiding engineering teams toward delivery excellence.
• Demonstrated ability to act as a hands-on technical leader while maintaining architectural oversight across multiple services and teams.
• Strong problem-solving and debugging skills across complex, distributed systems.
• Ability to work effectively in a fast-paced environment, balancing immediate delivery needs with long-term architectural goals.
• Willingness to learn, be challenged, and contribute in a dynamic, fast-paced environment, with a passion for cloud-native development and open-source tooling.

Preferred Qualifications
• Strong Go (Golang) programming experience, with the ability to contribute to and review Go-based services.
• Familiarity with OpenStack APIs, services, or the broader OpenStack ecosystem.
• Familiarity with Ceph or other distributed storage systems.
• Experience with the Odoo ERP/CRM platform, including module development, customization, or integration into SaaS products.
• Background working with or extending open-source cloud console or dashboard projects.
• General familiarity with public cloud concepts (e.g., AWS, Google Cloud, Microsoft Azure).
• Experience building SaaS in a multi-tenant environment, including tenant isolation, usage metering, and self-service provisioning.
• Experience with OpenStack or Kubernetes API development, control panel design/architecture, and test-driven development with Pytest.
• Experience working within public cloud / IaaS products
• Intermediate experience or higher in 1 or more programming languages (ie: Go, C, C++, Python, Rust)
• Experience working with Rocky or Ubuntu in live environments.
• Experience working with MySQL and/or PostgreSQL 

Annual Compensation Range: 

$150,000 - $186,000 CAD base + benefits + equity (If based in Canada)

$160,000 - $195,000 USD base + benefits + equity (If based in the United States)

Note: The salary range listed for this position is a good faith estimate based on experience, qualifications, and internal compensation structure. The actual salary offered varies depending on the candidate's skill level and experience.

This posting refers to an active vacancy within the organization.

Compass is seeking a highly motivated and detail-oriented Director of Research to join our team in South Florida. The role is critical in providing data-driven insights to support strategic decision-making for our owner/developer clients, leadership, and project management teams. The ideal candidate possesses a deep knowledge of the South Florida Market, strong analytical skills, a passion for real estate, and the ability to manage an Analyst - helping to transform raw data from a variety of sources into actionable research for our stakeholders. 

Job Responsibilities:

• Establishing a Strong Point of View
• Possess a deep understanding of real estate submarkets in Miami Dade, Broward, and Palm Beach Counties
• Data Collection and Analysis:
• Gather and analyze data from various public and private sources, including listing feeds, Department of Buildings, Department of Finance, industry publications, other internal data sets, and phone calls to competitive buildings.
• Oversee Analyst, who will assist in maintaining databases for efficient data management for our external facing deliverables and internal CRM processes. 
• Ensure data accuracy and integrity through both manual and automated quality control procedures. 
• Market Research and Competitive Analysis
• Conduct comprehensive market research to identify industry trends, categorize the competitive landscape, and highlight potential opportunities. 
• Analyze competitor strategies, market share, and product offerings to provide insights. 
• Prepare reports and presentations based on these research findings and recommendations. Deliverables will include: Market Reports for Sales and Leasing Comparable Sets, Future Supply (Pipeline Reports), Amenity Studies, Due Diligence Reports, and ad hoc reporting as needed. 
• Reporting and Visualization:
• Create, maintain, and review concise market reports, dashboards, and other deliverables to communicate research findings to stakeholders.
• Develop and maintain key performance indicators (KPI’s) to keep track of market trends and performance. 
• Present research findings to internal teams and senior management. 

Qualifications:

• At least 5 years’ experience in research/analysis in the South Florida market
• Bachelor’s degree in relevant field (Real Estate, Finance, Political Science, Computer Science, Statistics, etc.)
• Proficient technological knowledge of the Microsoft Suite (heavy emphasis on Excel), Google Sheets, Data Transformation, ETL Processes
• Ability to think critically and outside the box to solve problems in a fast-paced environment. 
• Strong written and verbal communication skills. 
• Ability to communicate and present to internal teams and clients on the findings of our research report process, and the feasibility of achieving team or client goals in relation to the competitive market. 

Additional Skills (Nice to Have):

• Advanced Excel experience including Power Query, and DAX.
• Working knowledge of other programming languages (SQL, Python, etc.). 
• Working knowledge of visualization tools (PowerBI, Tableau). 
• Experience with CRM tools (Salesforce, Spark, etc.)

Location: US or Canada
Type: US Applicants - Full-Time; Canadian Applicants - Independent Contractor

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

We are seeking an exceptional Chief of Staff for our Managing Director of AI—someone who combines strategic vision in AI with hands-on execution and technological know-how. You'll be both a force-multiplier and a transformation architect: designing AI-enabled processes, building automated engines that run independently, leading organizational rollouts, and ensuring crisp execution across our AI solutions practice.

This role goes beyond traditional Chief of Staff responsibilities. You'll design processes that leverage AI, build repeatable systems that scale, and lead entire client transformations from discovery to sustained adoption. You have the potential to grow into leading organizational-level AI implementations as the practice expands.

Key Responsibilities

Strategic & Executive Leadership

• Partner with the Managing Director of AI and the executive team to translate priorities into sequenced plans, resourcing, and measurable outcomes
• Lead Human Agency's AI transformation methodology: define offerings, build repeatable frameworks, and establish best practices for AI-enabled workflows
• Design end-to-end processes that embed AI tools (LLMs, automation platforms, knowledge assistants) into client workflows and internal operations
• Translate complex AI capabilities into clear business cases, use cases, and implementation roadmaps for executive audiences
• Produce high-quality executive materials (briefings, roadmaps, decision memos) that drive alignment and decisions
• Identify where AI creates leverage across client engagements and surface strategic opportunities to leadership

AI Process Design & Automated Engines

• Design and build AI-powered systems that operate independently with minimal ongoing intervention—automated engines that scale beyond individual engagements
• Create repeatable processes for AI implementation: discovery frameworks, solution architectures, evaluation routines, and governance models
• Design prompts, playbooks, and knowledge bases optimized for reliability, consistency, and reusability across multiple clients
• Implement lightweight automation using no/low-code tools (Zapier, Make, Airtable) integrated with AI capabilities
• Establish monitoring and feedback loops that enable self-correcting, continuously improving systems
• Document patterns and best practices that can be deployed at scale

Client Service Delivery & Organizational Rollouts

• Own end-to-end delivery on multiple client engagements involving AI-enabled solutions (e.g., knowledge assistants, workflow automations, content summarization, research copilots), from discovery through launch and sustained adoption
• Lead company-wide and client-wide AI adoption initiatives—managing stakeholder alignment, training, governance, and measurement across entire organizations
• Run comprehensive discovery to surface use cases, success metrics, risks, change-management needs, and technical requirements; translate findings into scopes, timelines, and clear acceptance criteria
• Coordinate solution build-outs with internal teammates and external partners: data/connectivity needs, tool selection, integration planning, prompt engineering, and rollout choreography
• Design change-management approaches that address skill gaps, cultural resistance, workflow disruption, and organizational readiness
• Partner with client leadership to sequence rollout phases, manage dependencies, and demonstrate ROI

Quality, Governance & Evaluation

• Set lightweight evaluation routines: accuracy metrics, latency benchmarks, cost tracking, quality assurance processes, and continuous improvement cycles
• Establish prompt/playbook management, basic safety/guardrail checks, and UAT plans
• Build governance frameworks that enable responsible, scalable AI adoption across organizations
• Implement monitoring systems that track performance, usage, and business impact

Stakeholder Management & Enablement

• Lead standing client check-ins, executive presentations, demo readiness, decision logs, and release notes, presenting succinct options and recommendations
• Create comprehensive enablement materials: user guides, FAQs, training programs, and governance playbooks that empower client teams to operate AI systems independently
• Build lasting client relationships through proactive communication, anticipation of needs, and consistent delivery quality
• Present to executive audiences with clarity and confidence, addressing concerns about accuracy, security, and adoption

Operations & Project Management

• Design and continuously improve the operating system for AI work: intake → triage → prioritization → delivery → QA → launch → measurement
• Manage staffing assignments and subcontractor contributions across concurrent workstreams; keep tools current (Asana/Notion, Google Workspace, Slack)
• Budget & scope control: track time against SOWs, flag changes early, manage vendors, and ensure on-budget delivery with clear documentation
• Establish shared dashboards for delivery health (timeline, risk, burn, dependency status) and run tight meeting cadences

Communications & Reporting

• Prepare agendas, briefings, and executive-ready presentations; synthesize complex information into actionable insights
• Provide clear, timely reporting to the Managing Director of AI and stakeholders on progress, risks, and decisions
• Contribute to Human Agency's AI thought leadership through documentation of best practices, case studies, and insights

Who You Are

Experience & Skills

• 5-7+ years in operations, client services, product/program/project management, strategic support, consulting, or transformation roles with direct ownership of client-facing delivery
• Demonstrated success leading multi-stakeholder projects and organizational change initiatives end-to-end (scope, timelines, budgets, risk, and change management)
• Deep AI fluency: hands-on experience implementing LLM-enabled solutions, prompt engineering, workflow automation, and knowledge management systems; can shape prompts/playbooks, evaluate quality, and choose appropriate tools or vendors
• Strong understanding of AI capabilities and limitations, when to use AI, how to design for reliability, and how to manage risks responsibly
• Proven ability to design repeatable processes and systems that scale beyond individual projects
• Experience with no/low-code automation platforms (e.g., Zapier/n8n), knowledge bases, and modern AI tooling
• High proficiency with Google Workspace, Asana/Notion, Slack, and comfort with modern web and content tools; experience preparing polished executive documents and presentations
• Exceptional ability to translate complex technical concepts into clear business value for non-technical audiences
• Bonus: Experience leading organizational-level technology rollouts, background in management consulting, familiarity with responsible AI considerations (privacy, data handling, consent, bias mitigation), or experience in AI/ML product development

Mindset & Traits

• Builder and operator: You design systems that work without constant oversight, not just execute tasks
• Strategic and tactical: Comfortable setting vision while rolling up sleeves for hands-on implementation
• AI pragmatist: Excited about possibilities but grounded in what actually delivers measurable value
• Mission-driven; systems thinker with bias for action
• Clear, persuasive communicator who can influence executive stakeholders and earn trust through delivery
• Calm under pressure with excellent judgment about when to escalate vs. solve independently
• Able to hold strategic context while driving tactical execution across multiple concurrent engagements
• Intellectually curious with strong learning agility, you stay current on AI capabilities and translate findings into practical applications
• Comfortable operating in ambiguity and creating structure where none exists

Considerations

• Education: Bachelor's degree or equivalent experience; an advanced degree in business, technology, or a related field is a plus
• Ethics: Commitment to ethical practices and responsible AI (transparency, human oversight, privacy, bias mitigation)
• Travel: Regular (20–40%) for client activities, organizational rollouts, and events
• Location: Remote-friendly with preference for candidates in major tech hubs

Compensation

This role offers a competitive base salary with performance-based bonuses and potential equity participation. Final compensation will vary based on experience, performance, and location.

Why Join Human Agency

Join a team of thinkers and builders creating meaningful impact across sectors—with autonomy to lead, the resources to succeed, and room to grow. This role offers the opportunity to shape how organizations integrate AI at scale, with clear pathways to increased leadership responsibility as our practice expands.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.

ABOUT ROCKET MONEY🔮

Rocket Money’s mission is to meaningfully improve the financial prosperity of millions of people. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

Please note: We strongly encourage team members to be in the office 1-2 days per week, though there is no formal in-office requirement.

ABOUT THE TEAM 🤝

Analytics Engineers at Rocket Money further our mission by helping our company understand our users and products through the lens of data. We build data models that uncover how our customers interact with our products, generate cashflows, and traverse our user experiences. We work with our product and engineering teams to understand the data our applications generate, model it in useful, understandable ways, and make that data available for efficient insight generation.

Our team values:

• Collaboration - We're team players who excel at cross-functional partnership with product and engineering teams
• Impact - We transform raw data into strategic insights that drive business decisions
• Growth - We continuously refine our craft while supporting each other's professional development

We're growing our team and are looking for an Analytics Engineering Team Leader who is committed to building an equitable, healthy work environment where team members thrive. In this role, you'll elevate our Analytics Engineering practice, mentor talented engineers, be a hands on contributor to our dbt and LookML code bases, and champion data-driven decision making across the organization. You'll help shape how Rocket Money uses data to understand our customers and products while building a world-class team.

Our Tech Stack: BigQuery, dbt, Looker, Amplitude, Fivetran, Datadog, git, Deepnote

IN THIS ROLE, YOU'LL:

• Own ambitious yet achievable quarterly roadmaps that drive our business forward by building tooling that allows the team to deliver faster, more consistent work and directing cross-team analytics efforts that inform strategy.
• Lead and manage a team of 4-6 analytics engineering professionals, creating processes for autonomous operation with cross-functional teams while maintaining high quality standards and accountability and supporting individual growth.
  • Evolve team development standards, including technical skill frameworks, career ladders, and learning pathways. Create a culture of continuous improvement through code reviews, knowledge sharing sessions, and mentorship programs that elevate the entire team's capabilities.
  • Champion data quality and attention to detail as core team values, establishing review processes and quality gates that ensure the accuracy and reliability of analytics outputs while still shipping iteratively and building stakeholder trust through visible progress.
• Foster strong working relationships with other leaders at the company, advocating for your team's involvement at the right time and driving high quality analytics delivery across teams.
• Address problems with performance directly and make decisions based on what's best for our users, team members, and business. Create highly functional teams and processes that make best use of data analytics resources.
• Be accountable for making, measuring, and delivering on team commitments, as well as pivoting when necessary to keep the team focused on the most impactful work.
• You're energized by problems that don't come with clearly defined requirements, and you know how to work with stakeholders to scope what's actually measurable.

ABOUT YOU 🦄

Technical Leadership

• You have hands-on experience with the modern analytics stack (e.g., dbt, Snowflake/BigQuery, Looker/Tableau/Databricks/Omni) and can guide technical decisions while establishing quality standards and review processes that ensure data accuracy.
• You have deep expertise in analytics engineering and a strong understanding of data systems and processes, especially delivery of maintainable/scalable models that meet stakeholder needs and support self service. You have experience implementing analytics engineering best practices (version control, testing, documentation, CI/CD) and can balance delivery speed with analytical rigor.
• You have strong software engineering fundamentals and the curiosity to dive into application codebases to understand data generation at its source. You believe analytics engineers should understand the full data lifecycle - from how events are instrumented in production code to how they're modeled in the warehouse.

Strategic & Business Acumen

• You can translate business objectives into technical roadmaps and have experience building self-service analytics strategies that scale across organizations.
• You lead a team that gets ahead of the business, building tooling and documentation so stakeholders can answer their own questions without waiting on a ticket.

People Leadership

• You have 5+ years of experience managing analytics engineering professionals. You've successfully led a team of embedded professionals and know how to cultivate a culture of autonomy within cross-functional teams.
• You can tailor your management style to suit your employees, identifying where some people might succeed with a more hands-off approach than others. You're passionate about developing talent and have a track record of building career frameworks, implementing mentorship programs, and helping analytics engineers grow from mid-level to senior roles.

Communication & Collaboration

• You excel at stakeholder management and can build effective relationships across the organization. You self-organize a peer group to gain feedback.
• You're an exceptional communicator who can explain complex data concepts to non-technical stakeholders and advocate for data-driven decision making at the executive level.

Growth Mindset

• You want to continue to grow and learn. You are excited by hard problems and big challenges.
• Experience in fintech, banking, or finance is a plus.

WE OFFER 💫

• Health, Dental & Vision Plans
• Life Insurance
• Long/Short Term Disability
• Competitive Pay
• 401k Matching
• Team Member Stock Purchasing Program (TMSPP)
• Learning & Development Opportunities
• Tuition Reimbursement
• Unlimited PTO
• Daily Lunch, Snacks & Coffee (in-office only)
• Commuter benefits (in-office only)

Additional information: Salary range of $170,000 - $220,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

About the Role

The Listing Partner Manager leads a team of licensed Listing Partners (LPs) who serve as the single point of contact for buyers' agents from offer through close on Opendoor-owned resale homes.

You'll be responsible for hitting market-level sales and experience targets by coaching LPs on negotiation, pipeline management, and escalation discipline, while partnering cross-functionally with Pricing, Homes, Title & Escrow, Brokerage, and Product/Tooling to remove friction from the resale process.

• You will build the Miami LP team, its culture, and its operating systems from the ground up — there is no existing playbook to inherit, only one to create.
• This role operates in a fast-moving environment where product, tooling, and policy regularly evolve. The LPM is expected to be a stabilizing force for their team, not a passive recipient of change.

If you thrive in a metrics-driven, high-volume environment, love coaching sales talent, are energized by building from scratch, and are excited to shape the future of Opendoor's resale business — this role is for you.

What You'll Do

Team Leadership & Performance

• Lead, coach, and develop a team of Listing Partners to deliver against a balanced scorecard with defined targets: Conversion ≥70%, Fallthrough ≤18%, Pend-to-Close ≤30 days, Title Attach ≥93%, Armadillo Paid ≥20%, SLA Adherence ≥95%, Net Proceeds vs RTP, and CSAT.
• Run regular 1:1s, call reviews, and file audits to provide clear, actionable feedback and document strengths and development areas.
• Own performance management for your team (goal setting, calibration inputs, performance reviews, and, when necessary, formal performance plans).

• Use AI-generated call scores and conversation analytics (Gumloop Call Scoring) as structured inputs to coaching — moving from reactive file review to proactive, data-driven development conversations.

Operational Excellence

• Ensure LPs consistently follow the Resale playbook, including accurate CITY/CRM hygiene, use of TC workflows, escalation pathways, and coverage processes.
• Monitor dashboards and scorecards to proactively identify risk (aging pendings, high BRN spend, SLA misses, fallthrough risk) and drive corrective action.
• Create and maintain lightweight operating rhythms (team meetings, WBRs/MBRs, leaderboards, audits) that keep the team focused on the right priorities.
• Drive adoption of Opendoor's attach programs — Title, Armadillo, and Lower Mortgage — coaching LPs on offer-entry procedures and buyer activation messaging to hit target attach rates.

• Serve as the LP team's voice in the CRM migration (Zendesk is sunsetting): evaluate the replacement against LP workflow needs, communicate the transition clearly, and drive adoption without performance disruption.
• Proactively identify workflows where AI or automation can reduce LP handle time, improve consistency, or surface risk earlier — partnering with Tooling/Product to pilot and scale them.
• Lead your team through change without losing performance cadence — whether that's a CRM migration, a new AI workflow rollout, a Pricing policy shift, or a product change mid-quarter. Translate ambiguity into clear next actions before your team has to ask.

Coaching on Negotiation & Escalations

• Act as a go-to escalation point for complex negotiations (multi-offer scenarios, low appraisals, LRRs, BRN edge cases, legal/reputation-sensitive issues).
• Coach LPs on framing offers and counters to balance conversion, margin, and agent experience; setting clear expectations with buyers' agents on timelines, repairs, and constraints; and when/how to escalate to Pricing, Homes, Title, or leadership with a clear recommendation.

Cross-Functional Partnership

• Partner closely with Pricing, Homes, T&E, Brokerage, CX, and Tooling/Product to surface recurring issues and data-backed opportunities to improve workflows and policies.
• Pilot new processes (e.g., TC model, countering tools, attach programs) and drive adoption across your team.
• Represent the LP perspective in cross-functional forums, bringing crisp examples and data from your team.

People, Culture & Licensing

• Hire, onboard, and ramp new LPs, including 30/60/90 plans, shadowing, and certification on key workflows — including two consecutive LP classes (April + May) requiring you to run structured training programs while maintaining pipeline oversight.
• Foster a high-accountability, high-support culture that celebrates wins, learns quickly from misses, and embraces change.
• Partner with Brokerage/licensing teams to ensure your direct reports remain in good standing and compliant with licensing, MLS participation, and brokerage policy.

• Build the Miami LP office culture from scratch: establish team norms, escalation rhythms, call standards, and in-office identity — then bridge those consistently to the existing Phoenix in-office team.

Who You Are

• Sales-driven and results-oriented. Energized by hitting and exceeding targets; able to translate portfolio-level goals into daily actions for your team.
• Coaching-focused leader. You enjoy being on the floor with your team — listening to calls, reviewing files, and giving specific, timely feedback.
• Operationally disciplined. You use data and operating rhythms to keep a complex book of work under control.
• Calm in complexity. You handle escalations and change with composure, bringing structure, judgment, and clear communication to ambiguous situations.
• Collaborative and low-ego. You work well with peers and cross-functional partners, comfortable both advocating for your team and holding them to a high bar.

• Comfortable operating in ambiguity. You set direction and hold your team accountable even when policies, tools, or priorities are actively shifting. You don't wait for perfect information to make a call.
• Builder mentality. You are energized by creating something from nothing — whether that's a team culture, an operating rhythm, or an AI-powered workflow. You don't need an existing playbook to get started.

What You'll Bring

Experience

• 3–5+ years in residential real estate, sales, or transaction management, with meaningful time in a high-volume, metrics-driven environment.
• 1–3+ years of people management experience leading sales or account-management teams.
• Demonstrated experience managing teams through organizational or systems change — including communicating the 'why,' addressing resistance, and maintaining accountability during transitions.

Licensing

• Active, unrestricted real estate salesperson or broker license in at least one U.S. state (or ability to obtain within a defined timeline).
• Comfort operating within brokerage, MLS, and state regulatory requirements.

Skills

• Proven ability to coach on negotiation, pipeline discipline, and customer/agent communication.
• Excellent written and verbal communication.

• Strong analytical skills: ability to diagnose performance root causes across a multi-metric scorecard; comfortable building and reading dashboards in tools like QuickSight or equivalent BI platforms.
• AI fluency: demonstrated comfort using AI-powered sales tools — call scoring, workflow automation, offer-entry bots. Experience building or refining AI workflows for a sales team is a plus.

Work Style

• Comfortable working in-office where required and flexing to support peak periods, including occasional evenings/weekends.
• Bias toward action, ownership, and continuous improvement.

• Skilled at building consistency across in-office and distributed sub-teams; comfortable holding a high bar for both groups without creating a two-tier culture.

Location: Remote (United States or Canada)
Type: US - Full time; Canada - Independent Contractor

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

This is not a traditional sales role. We are not calling on mid-level executives to sell packaged service engagements. We are becoming the AI entrepreneur embedded inside the biggest companies in America — the team that gets carte blanche from the owner to go build the future of their business.

That requires owner-level access. It requires trust that takes years to build. It requires a network of relationships at the very top of the market — founders, family office principals, PE partners, and the executives who actually control capital allocation and strategic direction. You have that network. You open the doors. We close together.

You will be responsible for building the commercial engine that takes Human Agency from a high-performing consultancy to the strategic AI partner for the 5,000 most important companies in North America. You will create the relationships, design the outreach strategy, and represent us in rooms where decisions get made. This is your opportunity to prove what you're capable of at the highest levels of business.

What You'll Own

• Build and activate your network. You will systematically identify and engage owners, founders, family business leaders, and PE partners who control strategic decisions at target companies. You get us the meeting with the person who can say "yes, go build the future of my company."
• Design and execute strategic outreach. You will create a disciplined, relationship-driven go-to-market motion targeting enterprise owners and family businesses. This is not volume-based prospecting — this is high-touch, high-trust relationship development at scale.
• Represent Human Agency at the highest levels. You will be the face of the firm in boardrooms, private events, conferences, and executive forums. You will carry the mission, articulate the vision, and build the credibility required to win at this level.
• Collaborate on deal structure and closing. You open the door, but you stay in the room. You will work directly with leadership to shape the conversation, design the engagement, and close the partnership. This is a team sport, and you play offense.
• Own the revenue trajectory. You will be accountable for pipeline development, relationship velocity, and ultimately the growth of Human Agency's client base. You will build the systems, rituals, and discipline required to scale this motion without losing the quality of the work or the relationships.

Who You Are

Experience & Skills

• You have an established, high-quality network of owners, founders, family office principals, PE partners, or C-suite executives at large enterprises. Your rolodex opens doors that most people spend years trying to access.
• You graduated from an elite MBA program — Harvard Business School, Stanford GSB, Wharton, Booth, Kellogg, or equivalent — and you've built on that foundation with real-world credibility and relationships.
• You have 10+ years of experience operating at senior levels in consulting, investment banking, private equity, venture capital, or enterprise sales — environments where trust, reputation, and relationship capital matter more than product demos.
• You have a track record of opening and closing high-stakes relationships. You know how to navigate complex organizations, multi-stakeholder decision processes, and long sales cycles without losing momentum.
• You are comfortable in any room. You can hold a conversation with a third-generation family business owner, a PE Managing Director, and a Fortune 500 CEO — and you know how to adjust your approach without losing authenticity.

Mindset & Traits

• You have integrity and seriousness. You are not coasting on your pedigree or your last name. You are building something, and you want this role to be the proof of what you are capable of.
• You see this as your opportunity, not a stepping stone. You are here to build the revenue engine for a company that is going to matter, and you want to be the person who made that happen.
• You are entrepreneurial and resourceful. You do not wait for a playbook. You figure out what works, you test it, you refine it, and you scale it.
• You have sales instinct. You may not describe yourself as the world's best closer, but you know how to move a conversation forward, read a room, and create the conditions for a yes.
• You operate with clarity and discipline. You manage your time, your pipeline, and your relationships like an investor manages a portfolio — with rigor, intentionality, and a long-term view.
• You care about the work, not just the deal. You want to sell something that matters, to people who will use it to build something great. You believe in what Human Agency is doing, and that belief shows up in every conversation.

Compensation & Logistics

• This is a remote role based in the United States or Canada. You will work closely with leadership and collaborate across time zones as needed.
• This is a full-time role with significant upside and equity participation for the right person.
• Occasional travel required for client meetings, conferences, and company offsites.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.

Estate Gift and Trust Expert 

About KSDT  

KSDT has long been recognized as one of Forbes Best Accounting and Tax Firms in America and one of the South Florida Business Journal’s Best Places to Work. Now, with our exciting new partnership with Ascend, we’re stepping into the next phase of growth and opportunity. 

What hasn’t changed is our culture: the “secret sauce” that sets us apart. We foster a fun and creative environment, keep the politics out, and make work-life balance a priority. We seek highly motivated individuals who want not only true career advancement, but also the chance to shape and grow alongside a firm that is scaling rapidly. Our partners and knowledgeable professionals remain accessible for hands-on learning, mentorship, and development. 

In September 2025, KSDT  made the strategic decision to join Ascend! With Ascend’s partnership and shared resources, KSDT  is well positioned for strong innovation and growth in the years to come. 

About Ascend 

At Ascend, we recognize the struggles that accounting & finance professionals face in traditional firms - from rigid hierarchies and overwhelming workloads to the elusive work-life balance. We believe your ambition should not be constrained by outdated practices or opaque career paths. Here, you're not just a number but a valued member of a community that champions both your professional and personal fulfillment. Our mission is to transform the public accounting experience into one where work-life harmony is a reality, and where your career advancement is supported by a nurturing network and robust resources.  

Backed by private equity from people-focused Alpine Investors, Ascend is building a dynamic platform for regional accounting firms that enables them to stay independent while accessing the resources of a Top 25 firm to help them grow. Ascend provides access to growth capital, robust talent acquisition and training, leading quality management resources, best-of-breed technology, AI tools, an offshore captive, shared back-office services, a catalytic leadership system, and modernized equity incentives so that firms can surmount today’s industry challenges to reach their full potential.  

For more information, visit www.ascendtogether.com. 

Locations: 

Miami, Florida OR Weston, Florida OR Boca Raton, Florida OR Hybrid 

The Role 

KSDT is seeking an Estate, Gift and Trust Manager to lead complex estate and fiduciary tax engagements while serving as a trusted advisor to clients and their professional networks. This role focuses on delivering strategic tax planning, compliance, and administration support across estates, trusts, gifts, and related entities. The ideal candidate brings strong technical expertise, leadership skills, and a passion for mentoring team members while helping clients navigate complex wealth transfer matters. 

Responsibilities 

• Partner with clients and their advisors to provide innovative tax accounting services, including planning, research,  and compliance related to estates, estate tax planning, trusts, gifts, generation-skipping transfers, fiduciary accountings and tax-exempt organizations (hereafter, “EGT/TEO”), and some related entities including individuals, partnerships,  and S Corporations. 

• Manage and independently produce the required analysis of trust agreements for tax and accounting purposes, as well as gift, estate, and generation-skipping transfer planning and compliance purposes. 

• Manage and drive the success of multiple estate and trust administrations from a tax and accounting standpoint, i.e., year of death and period of administration, to ultimate disposition, including final individual income tax compliance, pre- and post mortem planning, estate and trust dispositions, and all related tax and compliance issues. 

• Manage and drive the success of multiple engagements in EGT/TEO entities and related entities’ taxation. 

• Provide proper representation with taxing authorities for clients under federal or state examination. Possess strong writing skills for responding to problem resolutions for tax notices. 

• Work closely with Partners, Senior Managers and staff on client management, professional development and business development activities. 

• Manage team's activities, charge-ability, and budgets. 

• Develop team's technical and industry skills and mentor career growth. 

• Be involved in practice development efforts of the firm. 

• Assist partners with preparation of engagement budgets, client billing and staff performance reviews. 

• Review staff work product and ensure firm processes and quality control procedures are being executed. 

• Identify and pursue outside business contacts through social, charitable, and business organizations. Become an active participant in these networking channels. 

• Pursue professional development through public speaking opportunities, seminar delivery, and through the writing of articles. 

• Assist in preparing proposals and presentations. 

Desired Qualifications 

• BBA/BS in Accounting. 

• Masters in Taxation degree or LLM in Taxation a plus. 

• CPA certification and active CPA license preferred 

• Five or more years of experience at a public accounting firm, with a substantial dedication of time to providing corporate and individual tax compliance and consulting services. 

• Strong technical skills pertaining to tax preparation and review, tax compliance, agency correspondence and tax research. 

Benefits and Perks: 

• Health, Dental, Vision, Short and Long-Term Disability 

• Flexible Time Off 

• FSA & HSA 

• Employee Assistant Programs 

• 401(k) Matching 

• Commuter Benefits 

• Parental Leave 

• Modernized Incentives and Equity Participation 

KSDT is dedicated to ensuring equal opportunity in all aspects of employment, including hiring, promotion, compensation, and workplace culture. 

KSDT is committed to fostering a diverse and inclusive workplace. We comply with all applicable federal, state, and local employment laws and do not discriminate based on race, color, religion, sex, national origin, age, disability, pregnancy, childbirth, genetic information, sexual orientation, gender identity, veteran status, or any other protected category under applicable law. 

We provide reasonable accommodations for qualified individuals with disabilities, pregnancy-related conditions, and religious beliefs, unless doing so would impose an undue hardship. 

This job description is intended to provide a general overview of the responsibilities and qualifications of the position. It is not an exhaustive list, and additional duties may be assigned as needed. 

Job responsibilities subject to change depending on whether candidate is a Manager or Supervisor 

Related Job Titles 

Tax Supervisor 

Tax Senior Manager 

Senior Tax Manager 

The Building Engineer works as part of a team reporting to the Chief Engineer and is responsible for ensuring the efficient operation and maintenance of HVAC, mechanical, electrical, plumbing, water treatment and life safety equipment and systems.

The Building Engineer must have the technical aptitude for building maintenance and repair as well as a can-do attitude and positive communication style that offers tenants high levels of customer service and a strong sense of confidence for timely resolution.

Essential Responsibilities:

• Perform plumbing, electrical, or HVAC requirements of the building
• Maintain heating equipment, chillers (air and/ or water cooled), DX units, pumps, cooling towers, fan coil units, VAV, and air distribution systems, etc.
• Monitor and adjust all mechanical/pneumatic equipment, VFDs, steam stations, control gauges, distributor panels, valves, thermostats, diffusers, and other equipment necessary to provide a comfortable environment for the buildings
• Verify field conditions and perform any necessary repairs or adjustments
• Repair doors, ceilings, hand railings, and floors and other general repairs, adjustments and installations about the property
• Perform repairs to plumbing fixtures (water closets, urinals, flush valve assemblies, lavatories)
• Perform preventive maintenance duties in accordance with OEM standards, building protocol, manufacturer recommendations and industry best practices.
• Inspect engine room equipment, fan room equipment, cooling tower, all motors, house pumps, electric rooms, back-up generator, fire pump(s), sump pump(s), and ejector pumps.
• Trouble shoot and repair base building systems
• Conduct ongoing quality control inspections
• Reinstall or replace signage, verify rooms are clean and clear of obstructions and debris
• Do drywall, door, locks, cabinets, wall-covering, baseboard and other repairs
• Manage structural repairs such as doors, roof/glass leaks
• Respond to punch list items for tenant build outs
• Check for operating emergency exit signs and lights and ensure free and clear access to emergency stairs and exits. Perform additional fire and life safety inspections as per NFPA and local jurisdiction, OEM standards, building protocol and as directed by supervisors
• Respond immediately to emergency situations (fire, evacuation, equipment failure) and tenant concerns
• Comply with all applicable codes, regulations, governmental agency, and company directives as relates to building operations and practice safe work habits
• Complete all required Safety Training as scheduled
• Comply with Uniform Dress Code while working and maintain a neat and clean appearance while on the property at times other than working hours
• Inspect Buildings during inclement weather
• Additional duties as assigned

Qualifications:

• Can do initiative, solutions-oriented attitude, good communicator
• Technical mechanical knowledge and proficiency
• Ability to ascertain what repairs are most urgent in nature and prioritize
• Minimum high school diploma or GED Equivalent
• 3-5 years related work experience in operating mechanical, electrical, and plumbing systems in a commercial property setting
• Universal CFC certification
• Appropriate license/permit for trade as may be required, e. Journeyman or Master Electrician License or City Licenses, such as Refrigeration Certificate of Fitness, High Pressure Boiler License, High Pressure Steam Operator, etc.)
• Experience in operation, maintenance and basic repair of HVAC, boilers, heaters, pumps, refrigerant systems, compressors, water systems, etc.
• Knowledgeable in energy management systems, energy reduction techniques and
• Knowledge of front-end Building Automations Systems
• Thorough knowledge in all building systems operations, maintenance, and
• Basic Computing Skills in Outlook, Excel & Word

Job Overview:

The Fulfillment Team Leader will be responsible for picking, packing, and preparing customer orders for delivery while maintaining quality standards and adhering to safety protocols. This role plays a critical part in ensuring accurate and timely order fulfillment, contributing to customer satisfaction and operational success.

Key Responsibilities:

• Pick and pack customer orders accurately based on order sheets, ensuring all items meet quality and quantity requirements.
• Label and organize orders for shipment, ensuring they are correctly packaged and prepared for delivery.
• Assist in receiving and stocking inventory, maintaining an organized and clean storage area for easy access and inventory control.
• Inspect products for quality and ensure all items meet company standards before shipping.
• Maintain a clean and organized workspace, ensuring compliance with safety and sanitation standards.
• Assist in inventory management by conducting regular stock counts and notifying supervisors of discrepancies or low stock levels.

• Bilingual is a plus but not required
• Ability to work in a fast-paced environment.
• Ability to stand for long periods, lift up to 50 lbs, and work in a physically demanding environment.
• Positive attitude, strong work ethic, and teamwork mentality.
• Prior experience in warehouse or fulfillment operations is preferred but not required; training will be provided.

Benefits

🩺  Health Insurance coverage with Cigna

✅  Weekly payments

🚀 Opportunity for advancement

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the role

We’re building the next evolution of Nubank: an AI-powered private banker that helps millions of people navigate their financial lives with intelligence, empathy, and trust.
As Sr Design Manager, you’ll lead a team of designers and writers crafting this experience — shaping how customers interact with our AI advisor, how trust is earned, and how complex insights become simple, actionable, and human. But You’re no longer just building for the AI Private Banker vertical — you’re establishing the foundational experience systems that will power AI across Nubank, while ensuring alignment with the broader Magic App vision (Nubank’s next-generation unified app experience).
In this context, you’ll help define the design vision, systems, cultural anchors and rituals that make this product feel unmistakably Nubank: clear, kind, and empowering - bridging product-specific excellence with company-wide coherence.

What you’ll do

• Lead and inspire a multidisciplinary team of product designers and content designers (6+) working on conversational, visual, and systemic layers of the AI experience.
• Define and evolve the design north star for the private banker — how it looks, feels, and behaves across touchpoints.
• Partner with product, data science, and engineering to translate AI capabilities into trusted, explainable human experiences.
• Build and scale design systems for AI interaction patterns (voice, confidence levels, error recovery, transparency).
• Coach and grow the team — helping them balance craft excellence with experimentation and speed.
• Drive cross-functional alignment, ensuring the design voice stays consistent from early prototypes to production.
• Create frameworks for evaluating AI experience quality — usability, emotion, trust, and value perception.

What great looks like

• You’ve built or led design teams working on AI- or data-powered experiences (e.g., personalization, recommendations, chat, insights).
• You think systemically but care deeply about detail and tone.
• You’re a natural coach — you know how to elevate others’ craft and clarity.
• You balance strategic thinking with the ability to dive deep into design problems.
• You’re comfortable working with uncertainty and helping teams find structure in emerging spaces.
• You advocate for human values in AI — fairness, clarity, empathy — not as slogans but as design principles.

Why this role matters