Data at GoCardless 

You’ll sit in our Data & Business Systems group and will work with technical and non-technical people across the whole company. You’ll collaborate closely with our team of talented Analysts, Data Scientists, ML/AI Engineers and System Admins, designing and delivering first-class analytics to the business.

We’re a large team with an extensive remit and expect every member to work with initiative and be driven, holding each other accountable and to a high standard. Joining our team, you’ll work in a team that strives to be the best they can be. You’ll work on complex projects across GC’s data & business systems stack. 

You will enjoy being an analyst at GoCardless if:

• You’re looking to champion a great data culture within GC and in the wider data community. 
• You enjoy collaborating and learning from people from various backgrounds and experiences. 
• You want to feel proud of the work you’re doing and its impact on real customers.

Our technologies: We endeavour to build simple, reliable systems and we believe in using the best technologies for each task. Technologies we use across GoCardless include: Looker, Python, Looker, Google Cloud Platform, dbt, Airflow, Vertrex and Jupyter amongst others.

You’re not expected to have expertise in all these technologies. Members of our team have picked up the tools once they’ve started working with the team. 

The Role

At GoCardless we use marketing throughout the customer lifecycle to acquire new customers and drive revenue growth through our existing merchant base. As part of this role, you will be working closely across all marketing teams - paid, organic, lifecycle - to understand how their marketing efforts are helping to grow our merchant base and accelerate revenue. Your insights will be turned into actions as your expertise helps drive the future of GoCardless.

What excites you 

• Collaborate with Growth Marketing measuring how our Paid and Organic marketing strategies drive acquisition, engagement and revenue growth
• Partner with marketing stakeholders to define and monitor marketing KPIs and identify trends, risks and opportunities in customer and campaign data to inform strategy aligned with business objectives
• Assist marketing teams in A/B test design and execution and analysing results using statistical methods
• Ensure data quality, accuracy and consistency across all marketing sources
• Build data products that help to monitor the health of campaigns, continuously innovating on the practices and the tools we rely on to deliver the right insights at the right decision points (A/B Testing, Analysis (SQL), Visualisation (Looker, Domo), Tracking (Google Analytics), Automation (Python), AI (Gemini)).

What excites us  

Essentials:

• You have a background working in (performance) marketing analytics or a marketer looking for a more data focused role. 
• You have knowledge of common marketing measurement metrics, tools & methodology.
• You are a self-starter, focused on results, with a demonstrated background in using analytics to drive the understanding, growth, and success of marketing campaigns
• You have experience with data visualisation tools and communicating findings from complex data sets in an accessible way
• You are proficient in basic SQL

Nice to have:

• A basic knowledge of Python/R is advantageous but not essential
• You have experience leveraging AI capabilities to enhance data analysis, automate tasks, and improve decision-making processes

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

Salary range: the expected base salary range for this position is between €45,600 - €68,400.

Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

The Product Marketing Analyst will support the Product Marketing function across iCapital’s investment products and technology platforms. This role is designed as an entry level product marketing role, offering hands-on exposure to messaging, sales enablement, product launches, and go‑to‑market execution in a regulated financial services environment.

The role will focus on maintaining and executing core product marketing deliverables. The analyst will work closely with senior product marketers and cross‑functional partners to ensure materials are accurate, compliant, and consistently positioned.

Responsibilities

• Support the development, maintenance, and updating of product marketing collateral, including fact cards, presentations, fund tiles, FAQs, and product updates, using established messaging and positioning frameworks.
• Ensure consistent and accurate use of approved language across client‑facing and sales enablement materials, in line with brand, regulatory, and compliance standards.
• Own version control and organization of approved marketing materials, ensuring teams have access to current, ready‑to‑use assets.
• Partner with Product, Investments, and Performance teams to gather inputs for routine updates and translate them into clear, execution‑ready materials.
• Support the compliance review and approval process by coordinating submissions, tracking feedback, and managing final approvals and archival.
• Assist with sales enablement execution, including preparation of pitch decks, product overviews, competitive comparisons, and internal training materials.
• Support product launches and ongoing product readiness by helping prepare launch communications, user guides, platform overviews, and internal enablement resources.
• Contribute to campaign and communication execution by coordinating assets, supporting email distributions, and tracking timelines and deliverables.
• Maintain competitive and market reference materials by collecting, organizing, and updating publicly available product and feature information.
• Track basic adoption, engagement, and campaign performance metrics using existing dashboards and templates, and prepare summary reports.
• Collaborate with international and cross‑functional partners to ensure alignment, accuracy, and timely delivery of materials.
• Assist with audience list preparation, segmentation updates, and distribution logistics.

Qualifications

• 1–3 years of experience in product marketing, financial services, investment management, technology marketing, or a related field.
• Native English speaker
• Strong written communication skills and attention to detail; ability to work within established guidelines and templates.
• Highly organized, with the ability to manage multiple priorities and recurring deliverables.
• Interest in financial products and technology platforms; willingness to learn investment and product concepts.
• Experience working in a compliance‑regulated environment is a plus.
• Comfort working with spreadsheets, trackers, shared documentation, and basic analytics tools.
• Familiarity with CRM tools, CMS platforms, email systems, analytics dashboards, or AI‑enabled productivity tools is a plus.

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 3 days a week with the flexibility to work remotely 2 days.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance.

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

About the Role

This position is a “hands-on” role with operational responsibility for servicing hedge and private equity fund of fund and access fund vehicles (the “funds”) in conjunction with third-party administrators, managing all fund accounting and financial reporting to investors, including capital activity, partner capital statements, annual audited financials, and tax deliverables.

Responsibilities

• Build and maintain relationships with underlying fund managers, fund administrator and distributors
• Design and implement processes and procedures for servicing the funds. Work in close partnership with the management team to enhance and automate key processes, and to develop and enhance product, management, and other reporting, targeting both efficiency and scale
• Work closely with investor relations, product, legal and compliance, technology, and sales & marketing teams to support fund operations
• Participate in new fund structuring, set up and onboarding
• Provide oversight of fund administrators and other service providers, such as auditors, tax service providers, and custodians
• Monitor cash positions and liquidity of investments, reconciliations and manage cash reserves 
• Run accounts payable and expense allocation process 
• Define, update and maintain operating policies and procedures
• Liaise with funds’ custodian and funds’ bank, as well as other counterparties as needed 
• Work with counsel/CCO to ensure general compliance with fund docs as well as regulatory filings and requirements such as SEC and FINRA 
• Ad-hoc activities as required by the team and different parts of the organization

Qualifications

• Bachelor’s degree in Accounting, Finance, Economics, Statistics or another business-related field
• 3-4 years of fund accounting, fund administration or finance operations experience (prefer a focus on alternative investment funds including fund-of-funds and feeder funds, but not necessary).
• Passion for the application of innovative technology
• Advanced accounting skills, with a preference for experience within an audit framework
• Advanced Excel skills
• Demonstrated capacity and willingness to work within a close team structure on all tasks
• Excellent organizational skills and attention to detail
• Proven ability to multi-task and work both independently and as a team player in a fast-paced, demanding environment
• Strong verbal, written and interpersonal communication skills
• High level of integrity
• Willingness to learn new topics and work in an evolving business environment
• Organized and detail-oriented with ability to see the big picture

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 3 days a week with the flexibility to work remotely 2 days.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance.

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

About the Role

We are seeking a highly experienced Senior Data / Business Analyst to play a key role in advancing our Marketing Analytics and Campaign Reporting capabilities. This role is split between hands-on reporting and analysis (50%) and dashboard development and reporting automation (50%), with a strong emphasis on ownership, rigor, and scalability.

This is an individual contributor role for someone who can independently own reporting outputs, influence measurement standards, and help move the organization from fragmented and manual analytics toward more consistent, automated, and trusted insights. The ideal candidate is comfortable working in an environment where analytics are evolving and enjoys improving how data is captured, analyzed, and used.

Responsibilities:

• Contributing to the design, development, and ongoing improvement of Tableau dashboards used to assess campaign performance, channel effectiveness, and funnel outcomes
• Leading the delivery of recurring performance reports and executive-ready scorecards, combining automated dashboards with hands-on analysis and interpretation
• Serving as a subject matter expert for marketing performance reporting, proactively identifying trends, issues, and optimization opportunities
• Driving the transition from manual reporting to scalable, standardized, and self-service dashboards
• Analyzing and synthesizing data from multiple Martech and CRM platforms, including GA4, Salesforce, HubSpot, Cvent, LinkedIn, YouTube, X, Brightcove, and related sources
• Validating data accuracy across systems and proactively identifying discrepancies, tracking gaps, and data quality issues
• Partnering with CRM and marketing operations teams to influence how data pipelines, schemas, and reporting views are structured
• Supporting and reinforcing UTM standards and campaign tracking governance to ensure consistent attribution and measurement
• Helping maintain structured campaign hierarchies (e.g., parent/child campaigns) to enable reliable reporting
• Contributing to the definition and documentation of metrics, KPIs, and reporting standards used across marketing and sales
• Partnering with marketing, sales, and various stakeholders to translate business goals into effective reporting and insights
• Communicating insights, assumptions, and limitations clearly to both technical and non-technical audiences

Required qualifications:

• +6 years of experience in data analysis, business analytics, marketing analytics, or campaign reporting
• Strong experience supporting B2B marketing analytics, preferably in FinTech, Financial Services, SaaS, or enterprise environments
• Advanced expertise in Tableau, including dashboard architecture, complex calculations, and performance optimization
• Hands-on experience with GA4, Salesforce, HubSpot, and digital marketing platforms
• Advanced Excel skills for data analysis, validation, and complex reporting workflows
• Proven ability to operate independently and take end-to-end ownership of analytics deliverables
• Strong analytical judgment and comfort working with imperfect or evolving data
• Excellent written and verbal communication skills, including experience presenting insights to senior stakeholders

Nice to have:

• Experience with web tracking or tag management (e.g., Google Tag Manager)
• Familiarity with attribution models and conversion path analysis
• Exposure to additional BI tools such as Looker Studio or Power BI
• Experience helping organizations mature analytics practices through standardization and automation

This role is central to strengthening how marketing performance is measured, understood, and trusted across the organization. You will have ownership over critical reporting used by senior stakeholders and the opportunity to meaningfully improve analytics practices over time without unnecessary over‑engineering.

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 3 days a week with the flexibility to work remotely 2 days.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance.

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

The Graphic Designer will be responsible for conceptualizing and executing visually compelling graphic design solutions across iCapital’s marketing and brand initiatives. This role requires a highly skilled, detail-oriented designer with strong experience in layout, typography, and visual storytelling. The Graphic Designer will partner closely with the Creative Director, marketing teams, and stakeholders to create polished, on-brand B2B visual content that resonates with our target audience. 

Responsibilities

• Collaborate with the Creative Director to translate concepts into high-quality visual designs across all workstreams. 
• Design digital and print assets for both internal and external touchpoints, including PowerPoint presentations, digital ads, banners, social graphics, out-of-home advertising, brand collateral, and campaign visuals.
• Develop creative design concepts for B2B marketing materials, including digital ads, social graphics, PowerPoint presentation design, and campaign toolkits.
• Partner with the marketing team to understand campaign objectives and create designs that clearly communicate key messages and drive engagement.
• Ensure all designs are visually compelling, on-brand, and aligned with iCapital’s overall brand and marketing strategy.
• Manage multiple design projects simultaneously while meeting deadlines and maintaining a high standard of quality.
• Maintain and evolve iCapital’s visual identity by applying brand guidelines consistently across all deliverables.
• Stay current with industry trends, best practices, and emerging design tools to continuously elevate creative output.
• Provide design support for special projects, events, and promotional initiatives.
• Collaborate with external agencies, vendors, and partners to ensure visual consistency and quality across deliverables.
• Participate in brainstorming sessions and contribute creative ideas that strengthen the overall brand and marketing approach.
• Work cross-functionally to foster a collaborative, efficient, and creative work environment. 

Qualifications 

• +6 years of experience in graphic design, preferably within the finance, fintech, or technology industry.
• Strong portfolio showcasing a range of design work across digital, print, and brand applications.
• Advanced proficiency in Adobe Creative Suite, including Photoshop, Illustrator, InDesign, PowerPoint and related design tools.
• Excellent understanding of design fundamentals, including typography, color theory, layout, and visual hierarchy.
• Strong project management skills with the ability to manage multiple priorities in a fast-paced environment.
• Highly creative with a strong attention to detail and a desire to push creative standards while maintaining brand integrity.
• Experience collaborating with marketing teams and iterating on designs based on feedback and performance insights.
• Exceptional communication and interpersonal skills.
• Ability to work independently as well as collaboratively within cross-functional teams. 

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 3 days a week with the flexibility to work remotely 2 days.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance.

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 3 days a week with the flexibility to work remotely 2 days.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance.

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

iCapital is seeking an Assistant Vice President Event Operations (Event Technologist) to join our global Events team based in Lisbon. This role is ideal for someone with hands-on Cvent or event technology experience who enjoys owning the digital backbone of events from registrations and event websites to invitations and attendee communications.

You’ll work closely with U.S.-based event leads and support a global calendar of high-profile client events, conferences, and internal programs.

What You’ll Do

• Manage event technology execution across global events using Cvent
• Build and manage event registration sites, agendas, forms, and workflows
• Create and deploy event invitations, confirmations, reminders, and post‑event communications
• Manage attendee data, reporting, and list accuracy across multiple events
• Support onsite registration setup, badge printing, and troubleshooting
• Maintain event calendars, timelines, and technology documentation
• Partner with internal teams (Marketing, Events, Compliance, Legal) to ensure accurate content and approvals
• Support integrations with other tools (where applicable) and apply best practices for data hygiene and reporting

What We’re Looking For

• +6 years of experience in event technology and attendee management
• Hands-on experience with registration website platforms such as Cvent 
• Proficient programming skills of HTML and CSS is beneficial
• Onsite event registration experience
• Experience with virtual meetings and event platforms
• Strong proficiency with Microsoft Office – specifically with Excel (i.e., comfortable with VLOOKUP function) and PowerPoint
• Strong attention to detail and comfort managing large datasets and registrations
• Excellent written and oral communication skills at all levels
• Strong client management skills with the ability to influence and lead by example, fostering a positive environment
• Motivated, self-starter, ability to take direction and work independently, ability to think innovatively
• Comfortable supporting multiple events simultaneously across time zones
• Organized, proactive, and eager to grow within global event operations

Nice to Have

• Experience supporting large-scale conferences or sponsorship activations
• Experience working with global or U.S.-based stakeholders

Additional Details

• Based in Lisbon, Portugal
• Role supports U.S. and global events; flexibility with hours may be required
• Occasional onsite or weekend support during peak event periods

Why iCapital

At iCapital, you’ll gain hands-on experience supporting world-class events at a global fintech platform – building deep expertise in event technology while working alongside a collaborative, high-performing team.

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 3 days a week with the flexibility to work remotely 2 days.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance.

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

About the Role

iCapital is looking to hire an Associate or Assistant Vice President to join the Hedge Fund Finance team. This role is hands on with operational responsibility for servicing hedge and private equity fund of fund and access fund vehicles (the “funds”) in conjunction with third-party administrators. This position will manage all fund accounting and financial reporting to investors, including capital activity, partner capital statements, annual audited financials, and tax deliverables.

Responsibilities

• Build and maintain relationships with underlying fund managers, fund administrators, and distributors.
• Design and implement processes and procedures for servicing the funds. Work in close partnership with the management team to enhance and automate key processes, and to develop and enhance product, management, and other reporting, targeting both efficiency and scale.
• Work closely with Investor Relations, Product, Legal and Compliance, Technology, Sales, and Marketing teams to support fund operations.
• Participate in new fund structuring, setup, and onboarding.
• Review feeder fund draft documents (LPA/PPM) as well as underlying fund operational questionnaires prior to fund launch. Provide feedback to internal legal or fund origination teams if there is anything that should be considered from a fund finance perspective.
• Provide oversight of fund administrators and other service providers, such as auditors, tax service providers, and custodians.
• Monitor cash positions and liquidity of investments, reconciliations, and manage cash reserves. 
• Determine subscription/commitment sizes to underlying funds and conduct analysis on feeder fund expenses.
• Run accounts payable and expense allocation processes. 
• Oversee monthly / quarterly feeder fund NAV and statement issuance by the team/administrator and track KPIs.
• Review and sign-off on capital calls, distributions, cash analysis, investor allocation files, and notices prepared by third party admins
• Define, update, and maintain operating policies and procedures.
• Liaise with funds’ custodian and funds’ bank, as well as other counterparties as needed.
• Work with counsel and CCO to ensure general compliance with fund docs as well as regulatory filings and requirements such as SEC and FINRA.
• Fulfill ad-hoc tasks as required by the team and different parts of the organization.

Qualifications

• Bachelor’s degree in accounting, finance, economics, statistics, or another business-related field
• 3-8 years of fund accounting, fund administration, or finance operations experience.  A focus on alternative investment funds including fund-of-funds and feeder funds is preferred
• Passion for the application of innovative technology
• Advanced accounting skills and experience within an audit framework is preferred
• Advanced Excel skills
• Demonstrated capacity and willingness to work within a close team structure on all tasks
• Excellent organizational skills and attention to detail with ability to see the big picture
• Proven ability to multi-task and work both independently and as a team player in a fast-paced, demanding environment
• Strong verbal, written, and interpersonal communication skills
• Eager to learn new topics and work in an evolving business environment

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 3 days a week with the flexibility to work remotely 2 days.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance.

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

We are looking for an innovative and customer-obsessed product manager for the automation and integrations platform product areas of Talkdesk, a market-leading, cloud-native Customer Experience Automation solution.

This role is for a Principal product manager who deeply understands automation platforms, CRM ecosystems and integration patterns. You will define product strategy and work cross-functionally with Engineering, UX, Architecture, and GTM leadership to deliver scalable, enterprise-grade capabilities that accelerate customer outcomes.

Our environment moves fast and requires a Principal PM who thrives in ambiguity, drives clarity, and consistently executes on business results.

You will be successful if you are:

• Adaptable: you operate with a sense of urgency, creativity, and curiosity for how we can improve our products and serve our customers. You are optimistic and inspire the team to execute.
• Results-oriented: You simplify complex problems, you are biased for action and deliver on your commitments. You can make tough decisions and keep focused with ruthless prioritization.
• Data-fluent:  you use data to solve problems, identify opportunities, and are capable of defining and using new metrics to learn and make decisions. Simultaneously, you can make the right decisions with incomplete data and are continually optimizing for learning.
• AI-driven: you embrace AI as a core part of how you work, constantly seeking ways to optimize your processes, decisions, and outputs through intelligent tools. You bring this same mindset to the products you build and the teams you inspire.
• A bar raiser: You continuously improve processes, raise quality standards, and challenge legacy thinking to achieve best-in-class CX automation and integration performance. You don't settle and accept, "because that is the way we've always done it." 
• Forward thinker: You possess a blend of macro-level vision and micro-level precision. You are expected to be the co-owner of a part of our multi-year product strategy, utilizing sharp analytical skills to weigh complex trade-offs and opportunity costs. Being a forward thinker here means more than having ideas; it means building the rigorous logic and frameworks necessary to bring those ideas to life, ensuring every feature shipped today is a deliberate building block for our future ecosystem. 
• A domain expert: You understand CCaaS, automation ecosystems, AI-powered workflows, and integration frameworks (e.g., REST, real-time eventing, middleware) well enough to influence decisions and shape long-term strategy. You bring market knowledge to drive execution, create a compelling vision, and educate the relevant stakeholders on the richness of the domain of CCaaS, CX, SaaS and Integrations.

In this role, you will:

• Define, realize, and optimize the product roadmap, release planning, and feature delivery
• Co-define the strategy for the future of automation and integrations—specifically deep CRM interoperability and automation frameworks.
• Identify and validate opportunities related to automation workflows, data synchronization, integration frameworks, and extensibility patterns.
• Partner with engineering to make swift decisions based on data, move fast, and deliver value for customers
• Define success metrics across product adoption, integration reliability, automation throughput, CRM admin experience, and platform performance.
• Work with GTM, Product Marketing, Support, and Enablement to ensure new capabilities are launched with clarity, accuracy, and maximum adoption.
• Act as a subject-matter expert for automation and integrations use cases, speaking confidently with customers, prospects, and partners.
• Analyze the competitive landscape (CCaaS, iPaaS, CRM-native automation) to inform differentiation and long-term strategy.
• Engage with customers during pre-sales and post-sales implementations to ensure the product will help them reach their desired business outcomes.

We are looking for:

• High energy and passion for the job.
• Strong organizational and analytical skills, excellent written and oral communication skills.
• AI-native mindset. You actively leverage AI tools to optimize your own workflows, stay ahead of emerging capabilities, and bring that same innovation-first thinking to the products you build.
• Professionalism, dedication, and ability to work in a collaborative team environment.
• Bachelor’s degree in computer science, engineering, or related work experience. Ability to deliver results in a global and remote work environment composed of internal and external stakeholders.

Required Experience

• 4+ years of Product Management experience building and scaling enterprise SaaS, cloud platforms, or integrations-focused products.
• Deep product knowledge of automation builders, workflow engines, or low-code platforms (e.g., Salesforce Flow, Power Automate, iPaaS tools).
• Hands-on understanding of CRM platforms— example, Administrator-level knowledge (objects, flows, app builder, security model, metadata, API limits, eventing).
• Background in systems integration, including REST APIs, event-driven architectures, authentication models (OAuth), data synchronization, CTI adapters, embedded frameworks and middleware concepts.
• Experience working in agile environments and partnering closely with engineering, design, and architecture teams.
• Demonstrated ability to drive cross-functional alignment and influence without authority.
• Experience with CCaaS solutions, customer support workflows, and telephony/contact center integrations is a plus.
• Excellent written and verbal communication, especially when explaining technical concepts to non-technical audiences.
• Strong analytical skills and comfort defining KPIs for platform products.
• Ability to work effectively in a global, remote-first environment.

About Us

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more.

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day. 

About the Role

We’re looking for a Performance Marketing Specialist to support and scale our global paid media programs. This role is a critical part of our Demand Generation engine, focused on executing high-impact campaigns that drive engagement across our target accounts.

This is a hands-on, execution-focused role. You’ll be in-platform daily, building, launching, and optimizing campaigns, while partnering closely with Campaigns, Regional Field, Design  and Content to bring our global GTM strategy to life.

This role is designed to strengthen our performance marketing foundation while allowing us to invest in other key growth areas across the business.

What You'll Be Doing

• Own execution of paid media campaigns across key channels including LinkedIn, Google, Meta, YouTube, and emerging channels like Reddit.
  
  
• Build, launch, and optimize campaigns aligned to global GTM priorities including ABX, events, product launches, and content
  
  
• Partner cross-functionally with Campaigns, Field Marketing, and Content to ensure strong messaging and full funnel alignment
  
  
• Continuously test and iterate across audiences, creative, formats, and channels to improve performance and efficiency
  
  
• Support expansion into new regions and channels including EMEA, APAC, and Baidu
  
  
• Manage budgets and pacing with a focus on ROI and pipeline impact
  
  
• Track, analyze, and report on performance, translating data into clear insights and optimizations
  
  
• Work closely with Marketing Ops to ensure proper tracking, attribution, and campaign visibility

Qualifications

• 2 to 4 years of experience in performance marketing or paid media, ideally in B2B SaaS or tech
  
  
• Hands-on experience managing campaigns in LinkedIn and Google, with bonus for YouTube, Reddit, and Meta
  
  
• Strong analytical mindset and comfort working with data to drive decisions and optimizations
  
  
• Ability to collaborate across the entire marketing organization and partner closely with Sales and BD, while taking into account the nuances of regional challenges and market differences
  
  
• Ability to manage multiple campaigns and priorities in a fast-paced, global environment
  
  
• Strong attention to detail and executional excellence
  
  
• Self-starter who takes ownership and can operate independently

Why This Role

• High-visibility role supporting global GTM initiatives and strategic accounts
  
  
• Opportunity to build and scale programs across regions and channels
  
  
• Clear path for growth as the Demand Gen team continues to evolve
  
  
• Direct impact on pipeline, performance, and how we engage our highest-value accounts

Life at Riskified

We are a fast-growing and dynamic tech company with 750+ team members globally. We value collaboration and innovative thinking.

We’re looking for bright, driven, and passionate people to grow with us.

Some of our Lisbon Benefits & Perks:

• Hybrid mode of work
• Flexible schedule
• Healthcare benefits
• Fully-stocked kitchens
• Benefits package per month—per your choice, e.g., work-from-home equipment, gym membership, wellbeing activities, and more.
• Wellness program
• Celebrations and activities
• Team events
• Happy hours
• Awesome Riskified gifts and swags
• Volunteer programs
• Personal development
• Global onboarding
• Role-based technical skills training
• Full access to Udemy

In the News

C-Tech: We need to find the balance between leveraging innovative AI solutions and using them cautiously

Built In: How We Built This: A Riskified Technologist Unpacks The Company’s Beacon Technology

Globes: Riskified is among Israel’s fastest growing companies  

Yahoo: Riskified Earns "Top Rated" Award Across Four TrustRadius Solution Categories

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

Location: fully on-site in Lisbon, Portugal 

Responsibilities:

• Leading and managing a team of CRM Executives, including task distribution, prioritization, and workload balancing.

• Hands-on execution of CRM campaigns within internal systems alongside the team, especially for high-priority, complex, or sensitive campaigns.

• Overseeing the technical setup and execution of CRM campaigns across the team, ensuring timely and accurate delivery.

• Mentoring, onboarding, and developing team members; conducting regular 1:1s and performance reviews.

• Maintaining and improving team processes, documentation, and quality standards. Reviewing campaigns, translations, and final copy before launch to ensure high quality and consistency.

• Identifying errors, bottlenecks, and inconsistencies, and proactively collaborating with managers and adjacent teams (CRM Managers, Localization, Design, BI) to resolve them.

• Working with Google Docs and Sheets to organize, track, and report on team performance, project status, and campaign metrics.

• Tracking team KPIs and reporting results to the CRM Manager / Head of CRM.

• Driving process optimization and automation initiatives to improve team efficiency and reduce manual errors.

• Acting as the main point of contact between Executives and stakeholders, escalating risks when needed.

Requirements:

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

We’re looking for a Senior Lead, People Analytics to advance our data-driven approach to talent and workforce strategy. In this highly impactful individual contributor role, you will own and drive high-priority analytics initiatives that influence how we attract, engage, develop, and retain top talent. You’ll partner closely with HR, Finance, and business leaders to translate workforce data into actionable insights that inform decision-making and elevate the employee experience at Upwork. This is an opportunity to operate as a strategic thought partner, delivering sophisticated analysis that directly influences executive-level decisions and long-term workforce planning.

Your Responsibilities:

• Lead end-to-end people analytics initiatives, from problem framing and hypothesis development to analysis, insight generation, and executive-level presentation.

• Design and implement scalable data models and analytical frameworks across talent acquisition, engagement, performance, workforce planning, and retention.

• Identify, evaluate, and champion AI and machine learning tools that enhance how we surface workforce insights, automate repetitive reporting tasks, and develop predictive models for attrition, hiring, and performance outcomes.

• Experiment with and integrate AI-assisted analysis — including the use of large language models and generative AI tools — to accelerate insight generation, improve narrative quality, and scale the team's analytical output.

• Partner with HR and business leaders to translate workforce data into strategic and actionable recommendations.

• Build and maintain dashboards, reporting tools, and scalable self-service analytics capabilities that increase data accessibility and adoption.

• Identify and remediate data quality gaps within Workday and related systems, strengthening the integrity and reliability of people data.

• Communicate nuanced analyses in a clear and compelling way to diverse stakeholders, from HR partners to executives.

• Leverage external benchmarks, industry trends, and best practices to inform Upwork’s people strategy.

• Ensure data integrity and compliance with privacy regulations while continuously improving data collection and analysis processes.
  
  

What it takes to catch our eye:

• Strong background in People Analytics, Workforce Analytics, or a related field with a proven track record of delivering strategic, business-impacting insights.

• Hands-on experience with Workday HCM, including building and maintaining advanced or custom reports, leveraging calculated fields, and improving data quality and reporting structures.

• Experience with Qualtrics and Greenhouse is a plus.

• Proficiency in analytics tools such as SQL, Python, R, Tableau, or similar platforms.

• Curiosity and hands-on experience with AI tools — including experience using LLMs, AI-assisted coding tools (e.g. GitHub Copilot), or ML frameworks to enhance analytical workflows or build predictive models.

• A forward-thinking mindset with a demonstrated ability to identify where AI and automation can meaningfully improve how people data is gathered, analyzed, and acted upon.

• Strong business acumen and ability to connect data insights to strategic objectives.

• Ability to independently lead and prioritize multiple high-impact initiatives in a fast-paced environment.

• Excellent communication skills, with the ability to distill complex analyses into clear, actionable recommendations.

• A passion for leveraging data to drive equity, inclusion, and positive employee experiences.

Come change how the world works.

Upwork is establishing its first international operational hub in Lisbon, Portugal. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open.

This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities.

Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. 

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice and the Applicant Privacy Addendum (EEA, UK, and Switzerland).

The annual base salary range for this position is displayed below. Individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.

Annual Base Compensation
€63.000 - €79.000 EUR

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

We’re looking for a Senior Lead, People Analytics to advance our data-driven approach to talent and workforce strategy. In this highly impactful individual contributor role, you will own and drive high-priority analytics initiatives that influence how we attract, engage, develop, and retain top talent. You’ll partner closely with HR, Finance, and business leaders to translate workforce data into actionable insights that inform decision-making and elevate the employee experience at Upwork. This is an opportunity to operate as a strategic thought partner, delivering sophisticated analysis that directly influences executive-level decisions and long-term workforce planning.

Your Responsibilities:

• Lead end-to-end people analytics initiatives, from problem framing and hypothesis development to analysis, insight generation, and executive-level presentation.

• Design and implement scalable data models and analytical frameworks across talent acquisition, engagement, performance, workforce planning, and retention.

• Identify, evaluate, and champion AI and machine learning tools that enhance how we surface workforce insights, automate repetitive reporting tasks, and develop predictive models for attrition, hiring, and performance outcomes.

• Experiment with and integrate AI-assisted analysis — including the use of large language models and generative AI tools — to accelerate insight generation, improve narrative quality, and scale the team's analytical output.

• Partner with HR and business leaders to translate workforce data into strategic and actionable recommendations.

• Build and maintain dashboards, reporting tools, and scalable self-service analytics capabilities that increase data accessibility and adoption.

• Identify and remediate data quality gaps within Workday and related systems, strengthening the integrity and reliability of people data.

• Communicate nuanced analyses in a clear and compelling way to diverse stakeholders, from HR partners to executives.

• Leverage external benchmarks, industry trends, and best practices to inform Upwork’s people strategy.

• Ensure data integrity and compliance with privacy regulations while continuously improving data collection and analysis processes.
  
  

What it takes to catch our eye:

• Strong background in People Analytics, Workforce Analytics, or a related field with a proven track record of delivering strategic, business-impacting insights.

• Hands-on experience with Workday HCM, including building and maintaining advanced or custom reports, leveraging calculated fields, and improving data quality and reporting structures.

• Experience with Qualtrics and Greenhouse is a plus.

• Proficiency in analytics tools such as SQL, Python, R, Tableau, or similar platforms.

• Curiosity and hands-on experience with AI tools — including experience using LLMs, AI-assisted coding tools (e.g. GitHub Copilot), or ML frameworks to enhance analytical workflows or build predictive models.

• A forward-thinking mindset with a demonstrated ability to identify where AI and automation can meaningfully improve how people data is gathered, analyzed, and acted upon.

• Strong business acumen and ability to connect data insights to strategic objectives.

• Ability to independently lead and prioritize multiple high-impact initiatives in a fast-paced environment.

• Excellent communication skills, with the ability to distill complex analyses into clear, actionable recommendations.

• A passion for leveraging data to drive equity, inclusion, and positive employee experiences.

Come change how the world works.

Upwork is establishing an operational hub in Toronto, Canada. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open.

This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities.

Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. 

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice and the Applicant Privacy Addendum (Canada). 

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

Upwork’s Marketing Analytics team is focused on optimizing our growth engines through rigorous experimentation and data-driven decision making. This role sits at the intersection of product and marketing, driving measurement and experimentation across the customer funnel to improve acquisition, engagement, and conversion. You will partner cross-functionally with product, marketing, SEO, and data science teams to design experiments, analyze user behavior, and build frameworks that inform growth strategy. This role also supports understanding organic discovery, including traditional search and emerging AI-driven discovery surfaces.

Your Responsibilities:

• Organic & AI Discovery Analytics: Support analysis of organic channels, including SEO and emerging AI-driven discovery (e.g., ChatGPT, Gemini). Evaluate performance signals such as engagement, traffic, and visibility.
• Strategic Communication: Present insights and recommendations to marketing leadership, influencing growth strategy and prioritization.
• Experimentation & Testing: Design, execute, and analyze A/B and incrementality tests. Define hypotheses, success metrics, and test duration, and conduct deep post-test analysis to inform decisions.
• Drive insights that improve conversion, engagement, and overall growth.
• Data Extraction & Technical Analysis: Extract and analyze large datasets using SQL, Python, or R to support experimentation, user behavior analysis, and growth initiatives.
• Experimentation Tooling: Utilize platforms such as Statsig, Optimizely, VWO, or similar tools to implement and monitor experiments across experiences.
• SEO Tooling: Leverage tools such as Google Search Console, SEMrush, Ahrefs, or similar to explore keyword performance and on-site engagement trends.

What it takes to catch our eye:

• A degree in Mathematics, Statistics, Economics, Computer Science, or a related quantitative field.
• Proven experience designing and executing experiments (A/B, multivariate, incrementality), including hypothesis development, metric definition, sample sizing, and post-test analysis.
• Experience in marketing or growth analytics, with a strong focus on customer funnels, acquisition, and conversion optimization. Experience with organic search and SEO analytics.
• Technical Proficiency: Strong SQL skills and proficiency in Python or R for analyzing large datasets and supporting experimentation and analytics workflows.
• Experimentation Tools: Experience with platforms such as Statsig, Optimizely, VWO, or similar tools used to run and monitor experiments.
• BI tools such as Looker or Tableau. (SEO-specific tools are a plus, e.g., Google Search Console, SEMrush, Ahrefs, Botify, Screaming Frog)
• Testing & Statistical Knowledge: Strong foundation in experimental design, statistical significance, and methods to measure incremental impact.
• Marketplace Context: Previous experience in a two-sided marketplace or consumer tech environment will be highly regarded.

Come change how the world works.

Upwork is establishing an operational hub in Toronto, Canada. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open.

This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities.

Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. 

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

We’re looking for an experienced and driven Sales Operations Manager for Bolt Business in Lisbon. You’ll be responsible for building the organisation in Expansion and African markets, devising the strategy, and managing the execution of initiatives to support and improve the business.

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

As a Sales Operations Manager, you’ll support the success of our sales teams across 10+ countries by improving processes, implementing tools, and driving key initiatives. You’ll work closely with the Bolt Business Director to ensure smooth execution of strategic projects and help align teams across sales, marketing, customer success, and finance to meet pipeline and performance goals.

You’ll lead the sales cadence, manage reporting for leadership, and ensure accurate forecasting and KPI tracking. This role is perfect for someone who thrives in fast-paced environments, is highly organised, and has a strong background in B2B sales operations and cross-functional collaboration.

• Coordinate cross-functional efforts between sales, marketing, customer success, and finance to align on pipeline goals and execution strategies.
• Drive the weekly and monthly sales cadence (forecasts, stand-ups, KPI reviews), ensuring timely and accurate information flows across stakeholders.
• Prepare and manage quarterly business reviews, board-level sales reporting, and executive dashboards.
• Improve and optimise the sales process through training, software tools, and strategic project implementation.
• Ensure CRM integrity (e.g. Salesforce) and support pipeline quality through actionable analysis and recommendations.
• Build a scalable lead sourcing process to reduce time spent on prospecting.
• Work closely with sales leaders to identify and address process inefficiencies and bottlenecks.
• Own and deliver ad hoc high-impact projects based on sales organisation needs.

• You have at least 5 years of experience in Sales Operations, with at least 3+ years in a regional leadership role.
• Experience working in a fast-moving, well-funded scale-up is a strong plus.
• Deep understanding of B2B sales cycles and how to optimise and report on them effectively.
• Analytical thinker with advanced Excel skills and experience with SQL and Tableau plus a passion for solving complex problems.
• You can effectively communicate in English, efficiently network, and build meaningful relationships with internal and external stakeholders.
• You demonstrate a highly data-driven, analytical mindset and are a CRM expert (preferably Salesforce) who can examine data to optimise your activities.
• You have a strong sense of ownership, and your hands-on work demonstrates a high level of initiative in actively seeking solutions to challenges.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3-4 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

We’re seeking a Senior Lead Machine Learning Engineer to architect, ship, and scale the next generation of agentic intelligence across Upwork. You will lead end‑to‑end development of AI agents and the platform that powers them—from LLM training and evaluation to runtime orchestration, safety, and developer APIs. This is a hands‑on, high‑impact role at the intersection of applied research and platform engineering, enabling internal teams and external developers to build reliable, safe, and high‑performing agents on Upwork.

Responsibilities

• Build Agentic Intelligence.  Design and implement multi‑agent systems (planning, tool‑use, memory, debate/critique, reflection) with robust guardrails and recovery strategies.
• Develop protocol‑aware agents and services that interoperate cleanly with developer tooling (e.g., agent frameworks and protocols such as MCP). 
• Own reliability at scale: deterministic execution where needed, idempotency, timeouts/retries, and evaluation‑driven iteration on agent behavior.
• Train, Align, and Evaluate LLMs for Agents.  Lead data strategy and curation for agent tasks; drive SFT, DPO, RLHF/RLAIF, and safety tuning tailored to multi‑tool, multi‑step workflows.
• Stand up evaluation harnesses for functional, task, and longitudinal metrics (success rate, time‑to‑completion, hallucination/escape rates, cost/latency).
• Build policy‑driven guardrails; partner with Legal/Security on data governance and privacy.
• Engineer Agentic Platform Backend Infrastructure.  Architect low‑latency inference, retrieval, and orchestration services (streaming, event‑driven pipelines; scalable queues; caching; batching) with strong SLOs.
• Ship production‑grade services (APIs/SDKs, auth, rate limiting, observability) that make agent features easy to integrate for internal and external developers. 
• Optimize cost/performance via quantization, distillation, model‑routing, and autoscaling; integrate evaluation signals directly into runtime and CI/CD.
• Lead, Partner, and Uplevel the Ecosystem.  Provide technical leadership across research, product, and platform teams; mentor senior ICs; influence roadmaps with clear metrics and trade‑offs.
• Publish internal guidance and exemplar implementations; contribute to technical content, samples, and reference architectures for our agent platform. 
• Define and track KPIs for data/quality/throughput, and drive continuous improvement using experiment results and production telemetry.

What it takes to catch our eye

• 8–12+ years in applied ML/ML systems with 4+ years building LLM‑powered products; proven delivery of agentic workflows in production.
• Hands‑on mastery of LLM adaptation (prompting, tool/function calling), data curation, and safety/guardrails.
• Strong software fundamentals (distributed systems, transactions, consistency, resiliency) and experience building high‑throughput microservices/APIs/SDKs.
• Fluency with Python; proficiency in one of Go/Java/Javascript a plus. Experience with container orchestration, messaging/streaming, and observability stacks.
• Experience designing eval suites for agents (task/rubric‑based, offline/online) and closing the loop from evals → training → runtime policy.
• Comfort with cost, latency, and reliability trade‑offs; you use metrics to make crisp decisions under ambiguity.
• Familiarity with agent frameworks and protocols (e.g., MCP; API/SDK design for developer productivity).
• Track record of leading cross‑functional initiatives and mentoring senior engineers; excellent written communication and bias for measurable results.

Come change how the world works.

Upwork is establishing its first international operational hub in Lisbon, Portugal. The new office is expected to be fully operational by Q4 2026.This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities. Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

The Opportunity

Iterable is looking for a data-driven and highly independent Paid Search Specialist to join our Global Demand Generation team. Reporting to the Director of Global Campaigns, you will lead the hands-on execution of our search strategy, working under the strategic direction of our Digital Performance Marketing Manager. This is a critical role responsible for driving the intent-based pipeline that fuels our growth across NOAM, EMEA, and ANZ.

The search landscape is shifting rapidly. We are looking for an expert who doesn’t narrowly focus on Google Search Ads, but understands how search fundamentals - keywords, headlines, and intent - translate to emerging AI platforms and the broader Google ecosystem (like YouTube). Based in Lisbon, you will drive projects forward during EMEA hours while maintaining a consistent communication loop with US-based stakeholders to ensure global alignment.

How You Will Make an Impact:

• Execute the Global SEM Strategy: You will build, launch, and manage all paid search campaigns across our major global regions. You’ll ensure our brand is visible to the right people at the right time to drive high-quality leads and pipeline.
• Master Emerging Search Platforms: You will stay at the forefront of the industry, identifying how search fundamentals (headlines, keywords, and intent-based targeting) translate to new platforms like ChatGPT, AI-driven search engines, and other emerging channels.
• Proactive Roadmap Management: You won’t wait for a to-do list. You will identify new growth opportunities, create your own project plans, and propose experimental tactics that support our high-level digital goals.
• Uncover Insights with Data: You will dive deep into our data stack (Sigma, GA4, and Salesforce) to understand performance trends. You’ll explain the "why" behind the numbers and implement the tactical shifts to solve problems or scale wins.
• Continuous Experimentation & CRO: You will lead a rigorous testing program to improve performance across the entire search funnel. This includes A/B testing ad copy and bidding strategies, as well as partnering with Web and Content teams to lead and own landing page experimentation and conversion rate optimization (CRO) to ensure we are maximizing every dollar spent
• Collaborate Across Teams: You’ll serve as the go-to expert for search execution, working with Product Marketing, Web, and the Digital Performance Marketing Manager to ensure our ads align with global brand and product launches.

The Ideal Candidate Has:

• 5+ years of dedicated PPC/SEM experience: You have hands-on experience managing large-scale, global accounts in a B2B SaaS environment.
• A Proactive Growth Mindset: You are curious about where search is going. You understand how to apply search fundamentals (keywords/intent) to the next generation of AI-driven platforms and are excited to test them.
• Strong Analytical Skills: You are highly comfortable working with data. You know how to use tools like Sigma or Tableau to pull insights and make decisions based on facts.
• Experience with CRO & Landing Page Tools: You understand conversion rate optimization principles and have experience using landing page builders or testing tools to improve post-click conversion rates.
• Independence & Reliability: You have a proven ability to drive projects forward during EMEA hours while maintaining a consistent communication loop with US-based stakeholders. You are a master of your own time, working effectively across time zones to make smart, independent decisions without needing constant supervision.
• Clear Communication: You can take complex search data and explain it clearly and concisely in English to stakeholders across the company.

Bonus Points:

• AI Tooling: You leverage AI (like Gemini) to work faster - whether it’s drafting ad copy or analyzing data exports to find optimizations.
• ABM Experience: You’ve used platforms like 6sense or Demandbase to coordinate search ads with targeted account lists.
• Data Visualization: You enjoy building dashboards that tell a clear story about campaign performance.

What we offer 

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55€ per day
• Community Days (days for us to give back to the community) 
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

SingleStore engineers build the real-time data platform powering some of the world’s most demanding applications. Our cloud-native architecture enables high-performance transactional and analytical workloads at scale, and our teams ship production code continuously throughout the year.

We operate in a fast-moving, highly collaborative environment where engineers own their work end-to-end and partner closely across Product, Sales, and Go-To-Market teams to deliver meaningful business impact.

Position Summary

We are seeking a Senior Software Engineer to join the Helios team and play a critical role in designing and delivering core capabilities for SingleStore’s cloud-managed service. This is a senior technical leadership role with end-to-end ownership of large, release-defining projects at the intersection of distributed systems, cloud infrastructure, and database technology.

The focus of this role is on cloud based metering and billing for all Helios products and features. You will be responsible for building and maintaining the bookkeeping system and integrations that powers millions in cloud revenue with extreme attention to detail.

As a Software Engineer, you will set technical direction, solve complex system-level problems, and act as a force multiplier across the organization. You will work closely with Product and customer-facing teams to ensure our platform meets the needs of both long-standing enterprise customers and new adopters.

This role is ideal for an engineer who thrives on deep technical challenges, takes pride in building durable systems, and enjoys mentoring others while remaining hands-on.

Note: This role is open across multiple levels. Final leveling (Senior, Staff, or Principal) will be determined based on experience, scope of impact, and demonstrated technical leadership throughout the interview process.

Role and Responsibilities

• Lead technical design and decision-making for large, release-defining projects impacting SingleStore’s cloud platform.
• Design and implement new capabilities across networking, control plane, and managed service infrastructure.
• Solve complex, mission-critical system problems with solutions that are scalable, maintainable, and resilient.
• Collaborate closely with Product Management to translate customer and business requirements into robust technical solutions.
• Investigate and resolve difficult issues in production and development environments while balancing multiple responsibilities.
• Communicate complex technical decisions and trade-offs clearly, including their impact on system performance, reliability, and business outcomes.
• Mentor and guide engineers on system design, coding standards, and architectural best practices, raising the technical bar across the team.
• Participate in customer POCs and technical engagements, helping optimize performance, reliability, and adoption.
• Partner cross-functionally with teams including Sales, Marketing, and G&A to support product delivery and customer success.

Required Skills and Experience

• 4+ years of experience developing and debugging system-level software in Golang or similar language
• Familiarity with distributed systems managed via Kubernetes.
• Demonstrated ability to design and build highly reliable, high-performance system software.
• Experience working in environments where performance, scalability, and reliability are critical.
• Bachelor’s degree in Computer Science or equivalent practical experience.

Preferred Qualifications

• Experience building cloud-native SaaS platforms.
• Experience working with frontend web frameworks like React.
• Background with cloud based metering and billing and generally accepted account practices.

SingleStore delivers our cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv. 

Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.

To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.

SingleStore values individuals for their unique skills and experiences, and we’re proud to offer roles in a variety of locations across the United States. Salary is based on permissible, non-discriminatory factors such as skills, experience, and geographic location, and is just one part of our total compensation and benefits package. Certain roles are also eligible for additional rewards, including merit increases and annual bonuses. 

SingleStore’s base salary range for this role, if based in California, Colorado, Washington, or New York City is:  $150,000 -  $220,000 USD per year 

For candidates residing in California, please see our California Recruitment Privacy Notice. For candidates residing in the EEA, UK, and Switzerland, please see our EEA, UK, and Swiss Recruitment Privacy Notice.

#li-remote #remote-li

❗️ Important: This is an On-Site Position in Lisbon❗️

This is an on-site position based at our office in the Lisbon Metropolitan area. Remote or hybrid arrangements are not available once you join the team.

Are you ready for an international move? We are looking for candidates who are either already based in Lisbon or are eager to relocate to Portugal. To make your transition smooth, we provide full relocation support and visa sponsorship for successful international candidates.

📍 See where you'll be working: BrainRocket Portugal

⚡ We are looking for an experienced Senior Node.js Developer to join our development team in Lisbon and help build and scale the backend of our platforms. This is a hands-on role where you will design, code, and optimize high-performance systems while working on exciting projects in a fast-paced environment.

🎯 Your Mission
Contribute to the design and development of scalable backend systems and services, ensuring robustness, high performance, and maintainability. Work closely with cross-functional teams to integrate third-party APIs, build new features from scratch, and enhance the core architecture of our platforms.

✅ Responsibilities
• Develop and maintain in-house backend platforms with Node.js and Nest.js
• Design and implement third-party API integrations
• Build new features and services from scratch in a microservices environment
• Optimize performance and scalability for high-load systems
• Write clean, testable, and maintainable code following best practices
• Participate in code reviews, knowledge-sharing, and continuous improvement initiatives
• Collaborate with frontend, QA, and product teams to ensure high-quality deliveries

✅ Requirements
• 5+ years of professional experience in web development
• 3+ years of hands-on experience with Node.js and Nest.js
• Strong knowledge of JavaScript (ES6+)
• Experience with high-load SQL and/or NoSQL databases (MongoDB, MySQL, etc.)
• Proven experience implementing REST, GraphQL, and WebSockets
• Understanding of TDD principles and experience writing automated tests
• Solid understanding of microservice architecture principles
• Experience with Git and modern CI/CD workflows
• Experience with Redis and RabbitMQ
• Advanced level of English

✅ Nice to Have
• 2+ years of experience with CI/CD, microservices, and containers
• Experience with Kubernetes
• Experience with NATS
• Strong knowledge of TypeScript

✅ Recruitment Process:

1. Interview with the Recruiter: An introductory conversation to get to know you better, discuss your background, and align expectations about the role and the company.
2. Technical Assessment (HackerRank): A short coding challenge designed to evaluate your technical skills and problem-solving abilities.
3. Technical Interview: An in-depth discussion about your technical expertise, hands-on experience, and approach to solving real-world problems.
4. Final Interview with the Hiring Team: A conversation with team members and leadership to assess cultural fit, collaboration style, and alignment with the team’s goals.
5. Offer: If everything goes well, we’ll move forward with a formal offer to join our team.

✅ We offer excellent benefits, including but not limited to:
💻 Learning and development opportunities and interesting, challenging tasks.
✈️ Relocation package (tickets, staying in a hotel for up to 2 weeks, and visa relocation support for our employees and their family members).
📚 Opportunity to develop language skills, with partial compensation for the cost of English and Portuguese language classes (for localization purposes).
🎾  Partial compensation for tennis and padel lessons.
🏀 Urban Sport membership benefit (the most diverse sports and wellness offering in Europe, with more than 50+ activities).
🏥 Private medical coverage, including inpatient, outpatient, dental care, annual check-ups, and maternity support.
🏝 Time for proper rest, with 24 non-business days per year and an additional 6 paid sick days.
🚌 Transport compensation - 200 euros net per month.
📈 Competitive remuneration level with annual review.
🤝 Teambuilding activities.

Software Engineer, University Graduate

at SingleStore

Lisbon, Portugal

Position Overview

SingleStore Software Engineers are at the forefront of real-time technology that’s revolutionizing how companies run their businesses every day. With release cycles throughout the year, our engineers are accustomed to moving quickly in a rapid production environment. To do this successfully, we work collaboratively and creatively across teams to maximize our opportunity for impact. We also believe it’s important to celebrate our wins together, whether it be at a local spot or getting out of the city for some exploring.

As a Software Engineer, you will be empowered to own your projects end-to-end and be an active contributor throughout the product life cycle. To expedite your growth path, you will partner with engineers who deeply care about your success and will lend their expertise to your professional development. Our engineers are not just technical partners, but are also business partners who are exposed to all areas of the business, working with teams such as product, marketing, and sales.

Role and Responsibilities

Our Software Engineers work on small, collaborative teams to help drive our company forward.  Whether you’re building new features using cutting-edge technologies like WASM, improving the fault tolerance a SingleStore cluster, accelerating the performance of SQL queries with techniques like SIMD and LLVM codeGen, or writing search and costing modules for the query optimizer, our University Graduates are responsible for brand new and existing projects that are deployed into production with each release. Your work will include everything from writing to testing software, and you’ll gain a significant understanding of both the product and the business.

Required Skills and Experience

B.S. Degree in Computer Science, Electrical Engineering, Computer Engineering, or related discipline. Deep understanding of C.S. fundamentals, in particular operating systems, concurrency, multithreading, and server architectures. Strong programming skills with C++ or C. Passionate about building highly reliable software. Firm grasp of algorithms and data structures

SingleStore delivers the cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin, and Kyiv. 

Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.

To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.

Currently, we're looking to hire a Team Lead Product Manager to join our team and make their contribution to our products.

✅ Responsibilities:

✔️Product Vision:

• Own the end-to-end gamification strategy within the platform
• Help to develop and execute the product vision and strategy in collaboration with the VP of Product and other key stakeholders.
• Lead, mentor, and develop a team of product managers and product owners, providing guidance and support to help them achieve their goals and deliver results.
• Define and prioritize product initiatives and features based on market research, data, and business objectives.

✔️Collaboration and Processes:

• Collaborate with engineering, design, marketing, and other teams to ensure alignment and successful execution of product roadmaps
• Ability to discuss API integrations and real-time event processing with engineering leads
• Drive product development processes, including ideation, requirements gathering, prioritization, and release planning.

✔️Analysis:

• Monitor and analyze key performance metrics to track the success of product initiatives and identify areas for improvement.
• Work with data/analytics teams to ensure the economy of the rewards system is sustainable
• Stay informed about industry trends, competitive landscape, and emerging technologies to inform product decisions and strategy.

✅ Requirements:

✔️Bachelor's degree in business, engineering, computer science, or related field; MBA or advanced degree preferred.

✔️5+ years in Product Management specifically within iGaming platforms (MUST), Social Casino or AAA Video Games

✔️2+ years of experience in a leadership or managerial role, managing and developing high-performing teams.

✔️Experience in iGaming industry - MUST

✔️Background in UX/UI with a strong focus on high-engagement gamification/loyalty interfaces

✔️Strong strategic thinking and analytical skills, with the ability to translate business objectives into actionable product plans.

✔️Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders at all levels.

✔️Proven ability to thrive in a fast-paced, dynamic environment and drive results under tight deadlines.

✅ We offer excellent benefits, including but not limited to:

💻 Learning and development opportunities and interesting, challenging tasks.

✈️ Relocation package (tickets, staying in a hotel for up to 2 weeks, and visa relocation support for our employees and their family members).

📚 Opportunity to develop language skills, with partial compensation for the cost of English and Portuguese language classes (for localization purposes).

🎾  Partial compensation for tennis and padel lessons.

🏀 Urban Sport membership benefit (the most diverse sports and wellness offering in Europe, with more than 50+ activities).

🏥 Private medical coverage, including inpatient, outpatient, dental care, annual check-ups, and maternity support.

🏝 Time for proper rest, with 24 non-business days per year and an additional 6 paid sick days.

🚌 Transport compensation - 200 euros net per month.

📈 Competitive remuneration level with annual review.

🤝 Teambuilding activities.

Programme Manager wanted to join our team in Portugal.

The opportunity:

You will lead teams to deliver high quality, complex projects on budget and within a specified timeframe to achieve the potential benefits defined in the business case.  You'll work closely with the Account Director to achieve productivity goals and contribute to the organisation’s overall success.

What you’ll get to do:

• Accountable for all delivery across the programme
• Analyse, evaluate, and overcome programme risks, and produce accurate programme reports for management and stakeholders
• Maintain organisational standards of satisfaction, quality, and performance, including the creation and implementation of ways of working at the start of a programme
• Create and implement effective ways of working at the start of the programme and ensure these are adhered to throughout the project lifecycle
• Track and manage dependencies between projects and workstreams, creating programme level plans to ensure these are addressed
• Ensure programme goals are reached by keeping the workstreams updated on progress and any changes that need to be made.
• Provide support and guidance to project managers within your account and line management for several project managers outside of your account.
• Maintain a resource plan showing resource commitment across the projects and keep track of potential end dates in association with functional lead personnel
• Track resource requests and manage fulfilment of these requests internally or externally as appropriate
• Develop strong relationships with VML team members and client stakeholders at all levels
• Work with the client to understand their vision and plan the programme of work to successfully achieve that vision to the greatest effect
• Define and implement programme level governance in conjunction with the client
• Manage third party vendors on behalf of the client

What you should have:

• Experience in managing multiple teams across different workstreams. As a minimum, if in a team management role, this should be at least 20 people
• A good understanding of the software development lifecycle & release management
• Proven track record in the successful delivery of an ecommerce migration/Re-platform
• Strong stakeholder management skills
• Excellent negotiation skills & an ability to handle sensitive issues with tact & diplomacy
• Exposure to medium to large scale fixed price project delivery
• Experience in multi-vendor management
• Experience of managing people and financial budgets (including programme budgeting, monitoring financials etc.) ideally in an eCommerce environment
• Experience of overseeing 3rd parties
• Excellent risk management skills
• Minimum of three years’ experience working in an Agile environment
• Proven track record of working with organisations moving from Waterfall to Agile delivery approaches
• Working knowledge of Agile frameworks, Scrum and Kanban
• Effective leadership skills with experience of managing other project managers.
• Strong time management & organisational skills.
• Excellent communication and relationship management skills
• Good commercial knowledge, experience of contract negotiations would be advantageous.
• Software Application Development related Project management experience (min 6 years) .
• Proficient with Microsoft Office Packages, especially MS Excel and MS PowerPoint
• Excellent verbal and written communication skills in English
• Minimum BA/BS degree with a major in information management, marketing, communications, business or other closely-related areas is an advantage

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID

Cloud Platform Engineer needed to design, build and maintain our cloud infrastructure and platform services on Google Cloud Platform, with a strong focus on event-driven architectures.

What you’ll get to do:

You will leverage Infrastructure as Code (IaC) with Terraform, design and manage our event-driven API gateway using Apigee X, and ensure robust observability with New Relic. This role involves enhancing platform reliability, scalability, and performance for critical, real-time event-driven systems.

What you should have:

• Proven experience as a Cloud Platform Engineer or DevOps Engineer.
• Extensive experience with Google Cloud Platform (GCP) services and architecture.
• Strong expertise in Infrastructure as Code (IaC) using Terraform.
• Hands-on experience designing, implementing, and managing event-driven architectures.
• Proficiency with Apigee X for API management, specifically in developing and securing event-driven API ecosystems.
• Expertise in setting up and managing monitoring, alerting, and observability tools, particularly New Relic, for complex distributed systems.
• Experience with CI/CD pipelines and automation best practices for cloud deployments.
• Familiarity with containerization technologies like Docker and Kubernetes in event-driven contexts.
• Ability to troubleshoot complex platform issues and optimize cloud resource utilization.

Bonus points if you have:

• GCP Professional Cloud Architect or DevOps Engineer certification.
• Experience with other cloud providers (e.g., AWS, Azure).
• Scripting skills in languages like Python or Go.
• Knowledge of serverless architectures (e.g., Cloud Functions, Cloud Run) for event processing.
• Experience with message brokers and streaming platforms (e.g., Google Cloud Pub/Sub, Kafka).
• Experience with advanced security practices in cloud environments.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

We are looking for an experienced and strategic Paid Social Media Manager to lead and scale our paid social initiatives for our iGaming brands. This role requires deep expertise in paid social advertising, a strong analytical mindset, and the ability to drive performance across multiple markets and platforms.

You will take ownership of paid social strategy, campaign execution, and optimization while working closely with cross-functional teams to maximize ROI. If you thrive in a fast-paced, data-driven environment and have a proven track record in scaling paid social campaigns, we’d love to hear from you.

Locations:

Open to candidates currently based in, or willing to be relocated to Lisbon!

Responsibilities:

• Plan, execute, and optimize paid social advertising campaigns across various platforms such as Facebook, Instagram, Twitter, and others;
• Develop and implement creative ad campaigns that align with the gaming industry and our brand's identity;
• Set and manage advertising budgets while ensuring maximum ROI and cost-efficiency;
• Analyze and report on key performance indicators (KPIs) to measure the effectiveness of paid social campaigns;
• Stay up-to-date with industry trends, algorithm changes, and emerging platforms to maintain a competitive edge;
• Collaborate with the marketing and game development teams to ensure cohesive messaging and alignment of brand objectives;
• Continuously test and optimize ad creatives, targeting, and ad copy to improve campaign performance;
• Monitor and adjust bidding strategies to achieve desired results;
• Keep abreast of competitor strategies and industry benchmarks.

Qualifications:

• A minimum of 2 years of experience in paid social advertising within the iGaming industry;
• Proven expertise in creating, managing, and optimizing paid social campaigns;
• Proficiency in using ad management tools and analytics platforms;
• Strong analytical skills and the ability to interpret data to make informed decisions;
• Creative thinking and the ability to develop engaging ad content;
• Excellent written and verbal communication skills;
• Ability to work independently and as part of a team;
• Bachelor's degree in marketing, advertising, or a related field is a plus.

 Join us to play a pivotal role in enhancing our online presence and driving quality traffic and conversions!

We’re looking for a Manager to lead our Business Development Representative (BDR) team across Portugal and the US. This team is responsible for generating qualified pipeline by engaging both prospective customers and our existing client base, and plays a critical role in driving both new business and expansion opportunities across the business.

This person will be responsible for the day-to-day performance, coaching, and development of the BDR team. We’re looking for someone who can build and maintain a high-performance, high-accountability culture while keeping the team engaged, motivated, and having fun. A big part of the role will be driving consistent activity levels across both prospecting and customer engagement motions, improving conversion rates, and helping BDRs build the skills they need to progress into Account Executive roles over time.

The Manager, BDRs will report directly to the EVP of Global Revenue and partner closely with Sales, Marketing, RevOps, Customer Success, Product Marketing, and Sales Enablement to ensure the team is aligned to our highest priority growth initiatives. This includes supporting pipeline creation across new logo acquisition as well as cross-sell and upsell opportunities within our existing customer base.

*This is a Hybrid role in the Lisbon Office*

Responsibilities

• Recruit, onboard, and develop a BDR team based in Portugal and the US
• Drive day-to-day performance across activity levels, meeting generation, and pipeline contribution
• Coach BDRs on outreach, messaging, objection handling, discovery, and qualification
• Support pipeline generation across both net new and expansion (cross-sell / upsell) opportunities
• Help BDRs develop the product and technical understanding needed to engage credibly with prospects and customers
• Partner with the Sales Enablement team to ensure onboarding and ongoing enablement programs are executed consistently
• Reinforce adoption of tools, messaging frameworks, and training delivered through existing enablement programs
• Work with Sales and Customer Success leadership to align outreach efforts to territory plans and account growth strategies
• Monitor individual and team performance metrics and identify areas for coaching and improvement
• Support clear development paths for BDRs looking to advance into AE roles
• Build and maintain a team environment that is performance-oriented, collaborative, and positive

Qualifications

• Prior experience in a quota-carrying sales role (BDR, AE, or similar)
• Experience managing or mentoring sales talent
• Strong understanding of pipeline generation across both new logo and customer expansion motions
• Comfort managing to activity, conversion, and pipeline metrics
• Ability to quickly learn and communicate product capabilities
• Strong communication skills and ability to operate in a fast-paced environment
• Experience working with Salesforce and common sales engagement / prospecting tools

What we have for you:

• Competitive Salary plus 20,000€ commission plan - At Salsify, we strive to offer generous benefits packages that are meaningful and unique, aimed at meeting
  the diverse needs of our employees around the globe. Our strategy is to offer a competitive salary, by paying above-average market rates
• Open Vacation Policy - You have 22 vacation days per year. We trust our employees to be responsible. This means that if you need more time off, you are allowed to take it
• Equity - Everyone gets a piece of the pie - Salsify grants every full-time employee equity
• Medical, Dental, Vision Insurance - We offer a competitive individual and family plan through Multicare
• Life Plan - in case of death or permanent disability
• Meal Allowance - 9,60€ per worked day
• Remote Allowance - 25€ per month
• Referral Bonuses - A 2500€ bonus is rewarded to employees who assist in finding qualified candidates that turn into successful hires
• Summer Flex Hours - Employees are encouraged to take Summer Flex Hours during the Summer whenever feasible! The goal is to give our employees more flexibility so that we can unplug and take advantage of the longer, sunnier days
• Unplug Days - We have heard how valuable it is to pick some days and shut down so that everyone can unplug and not worry about what they are missing. You can expect a handful of days throughout the year that are considered ‘company closed’ Salsify Unplug days
• Virtual + In-person Events - By hosting virtual educational webinars, team-building events, volunteer opportunities, and more, employees are able to keep in touch with their coworkers and give back to our community
• Talkspace & Employee Assistance Programs -  We have partnered with Talkspace to give employees easy access to licensed mental health providers for counseling and therapy support. In addition to Talkspace, our Global EAP through Workplace Options also provides access to counseling sessions and support services to help employees navigate both work and home life at no cost to you

Salary range listed plus additional commission plan bonus opportunity, 

#LI-AS1 #LI-Remote

Cloud Platform Engineer with GCP experience needed to design, build and maintain our cloud infrastructure and platform services on Google Cloud Platform, with a strong focus on event-driven architectures. 

Please send over your CV in English

What you’ll get to do:

In our Lisbon or Porto office, you’ll join a team of other specialists who are always ready to help each other. The team is part of our VML Enterprise Solutions network and works in coordination with our Local and EMEA client leads.   

You will leverage Infrastructure as Code (IaC) with Terraform, design and manage our event-driven API gateway using Apigee X, and ensure robust observability with New Relic. This role involves enhancing platform reliability, scalability, and performance for critical, real-time event-driven systems. 

What you should have:

• Proven experience as a Cloud Platform Engineer or DevOps Engineer. 
• Extensive experience with Google Cloud Platform (GCP) services and architecture. 
•  Strong expertise in Infrastructure as Code (IaC) using Terraform. 
• Hands-on experience designing, implementing, and managing event-driven architectures. 
• Proficiency with Apigee X for API management, specifically in developing and securing event-driven API ecosystems. 
• Expertise in setting up and managing monitoring, alerting, and observability tools, particularly New Relic, for complex distributed systems. 
• Experience with CI/CD pipelines and automation best practices for cloud deployments. 
• Familiarity with containerization technologies like Docker and Kubernetes in event-driven contexts. 
• Ability to troubleshoot complex platform issues and optimize cloud resource utilization. 

Bonus points if you have:

• GCP Professional Cloud Architect or DevOps Engineer certification.
• Experience with other cloud providers (e.g., AWS, Azure).
• Scripting skills in languages like Python or Go.
• Knowledge of serverless architectures (e.g., Cloud Functions, Cloud Run) for event processing.
• Experience with message brokers and streaming platforms (e.g., Google Cloud Pub/Sub, Kafka).
• Experience with advanced security practices in cloud environments.  

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

We offer a great benefits package including hybrid working that works for everyone, social events, training opportunities, medical and dental insurance, life assurance, meal cards and much more. 

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID #LI-JS1

Product Owner wanted to join our Business Consultancy team in Portugal.

Hybrid working - Lisbon or Porto 

The opportunity:

As one of our Product Owners you'll play a key role to maximise the value the product team creates by defining the roadmap, priorities and business outcomes. You will take a lead role in project(s), managing and developing the agile methodology within one of our leading clients. 

What you’ll get to do:

Product Backlog Management:  

• Translate product vision into actionable backlogs for 1-2 development teams, optimising resource utilisation and ensuring clear organisation to deliver value.
• Maintain a product backlog through grooming and prioritisation of tasks, ensuring visibility and transparency.
• Define and classify Epics and user stories with clear goals and acceptance criteria 

User Research & Validation: 

• Make use of available data and sources to inform user stories and validate hypotheses through user feedback and testing. 

Agile & Scrum Participation: 

• Actively participate in Scrum ceremonies, serving as a "customer proxy" to reflect business needs and accept completed user stories. 

Stakeholder Communication & Management: 

• Effectively manage direct stakeholder groups, validating client feedback, resolving issues, and providing progress updates.
• Interface with VML or other delivery teams as required. 

Product Performance & Data Analysis: 

• Actively use product metrics to support backlog prioritisation and seek data to make informed decisions. 
• Utilise both quantitative & qualitative measures to monitor overall and feature-level product performance, leveraging web analytics and SEO tools for actionable insights. 
• Ensure data coverage & integrity is a part of the process. 

Strategic Alignment: 

• Drive and champion the long, medium and short-term vision for the product, aligning with the overarching business strategy and collaborating effectively with other teams. 
• Support product strategy and align team value to the product strategy. 

Collaboration & Support: 

• Work closely with and support other Product Managers and Senior Product Managers, contributing to team success and knowledge sharing. 

Business Acumen: 

• Focus on product viability and success, articulating business benefits, tracking value delivered, and using insights for prioritisation. 

What you should have:

Practitioner/Consulting Knowledge: 

• Demonstrated ability to deliver tactical, detail-oriented enhancements with a near-term focus. 
• Proficiency in analytical skills, communication, collaboration, technical knowledge, Agile methodologies, and product processes. 
• Proficient in using AI-powered tools to accelerate discovery, backlog refinement, documentation, analysis, and decision-making within product teams. 

Technical Curiosity/Domain Expertise: 

• Ability to translate customer requirements into technology delivery and produce user stories ready for development. 
• Engage in technical and customer experience discussions, ask probing questions to drive better solutions, and understand customer expectations of the product. 
• Prior experience in the automotive industry, large-scale enterprise websites, or digital products for the European market is highly advantageous. 

Product Management Skills: 

• Customer Focus: Dedicated to understanding, anticipating, and exceeding customer needs while effectively managing stakeholders.
• Data-Driven: Proficient in using product metrics, seeking data for decision-making, and monitoring product performance. Demonstrated experience with web analytics platforms (e.g., Google Analytics, Adobe Analytics) and SEO tools (e.g., SEMrush, Ahrefs) to derive actionable insights.
• Product Process: Adaptable to all stages of the product lifecycle, prioritising value over output.
• Strategic Vision: Capable of driving and championing product vision, supporting strategy development, and aligning team efforts. 

Business Landscape Awareness 

• Developing awareness of key VML ES business services and insights. 

Engagement Scale & Complexity: 

• Experience managing work flowing into 1-2 teams or 1 large cross functional team, ideally within a complex, multi-market digital product environment.  

Bonus points if you have:

• Certified Scrum Product Owner
• Scrum master qualification 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

About Easyship:

Easyship is one of the world’s leading multi-carrier shipping software, built to make global eCommerce borderless. Since 2014, we’ve been on a mission to democratize logistics by removing the "black box" of international shipping costs and complexities. Trusted by over 100,000 brands, our platform provides a single "mission control" for global trade, offering access to 550+ courier services across 200+ destinations.

We are an award-winning, global team (Forbes 30 Under 30, TechInAsia’s Best Startup) with offices in London, New York, Hong Kong, and beyond. We’re growing fast, we value transparency, and we genuinely enjoy building the infrastructure that powers modern commerce. If you're ready to solve complex problems at scale, we’d love to have you join us.

Who we are looking for:

Easyship is a shipping technology platform that connects sellers and marketplaces to couriers. Beyond that, we also build and execute customized end-to-end shipping solutions for clients worldwide. These Logistics solutions can combine a number of partners and services, from global freight forwarding services to last-mile delivery.

At Easyship, we believe engineering excellence means blending deep tech stack expertise with AI-augmented workflows. We're looking for a Senior Frontend Engineer who isn't just a coder, but an architect — someone who uses AI (Copilot, Cursor, LLMs) as a force multiplier to deliver high-quality, scalable systems at 2x the velocity.ou'll be a pivotal contributor to our customer-facing platform, leading frontend architecture decisions, driving code quality, and shaping the technical direction of our frontend stack (React.js, TypeScript, Vite). As a mentor, you'll guide the team in mastering both advanced React patterns and the emerging art of AI-assisted development.

Job Title: Senior Frontend Engineer, React
Reports to: Engineering Manager
Location: Remote - Global.
Key Relationships: Marketing, Support, Engineering, Product.
Salary: $50,000-$70,000 DOE.

Work Hours: 9am GMT - 6pm GMT.

What we are looking for:

• Lead the design and implementation of enterprise-level frontend architectures using React.js and TypeScript
• Leverage AI-assisted development tools to accelerate prototyping, debugging, and code generation
• Establish and govern advanced React patterns and best practices to ensure reusability and minimise technical debt
• Collaborate with PMs, designers, and backend architects to translate business goals into scalable technical roadmaps
• Mentor junior and mid-level engineers on architecture, performance, and TypeScript principles
• Drive code quality through rigorous architectural and code reviews
• Optimise performance and scalability (e.g., Micro-Frontends) across devices and network conditions
• Champion adoption of emerging patterns (e.g., Server Components) and continuously improve engineering processes

You Might be a good fit If:

• 10+ years in frontend development, building sophisticated SPAs
• 5+ years with React.js (hooks, context API, advanced state management)
• 5+ years with TypeScript at enterprise scale
• Strong command of HTML5, ES6+, and Vite
• Solid grasp of RESTful APIs, async programming, and Git workflows
• Experience with React Testing Library and Vitest
• Strong communicator who can align cross-functional teams and articulate complex technical concepts
• Next.js / Remix, MUI, AngularJS migration experience, design systems, Tailwind CSS, TanStack Query, open-source contributions

If you're excited about this role but don't meet every requirement, we'd still love to hear from you.

What we bring to the table as an employer:

• Generous remuneration and stock units
• We reimburse gym and wellness expenses so you can invest in your health
• The freedom to ‘Work from Anywhere’ for 4 weeks in a year
• Generous vacation policy, plus duvet days and mental health days to truly recharge

How we value inclusion in our recruitment practices:

Easyship is an equal opportunity employer. We make all employment decisions—recruiting, hiring, pay, benefits, training, promotion, leave, and separation—based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, veteran or military status, citizenship, or any other characteristic protected by law

Headquartered in London with offices in New York, Hong Kong, Bangalore, Singapore, Melbourne, Toronto, and Taipei – our team is global and growing. We encourage you to apply if a challenge excites you. Come and join the Easyship team!

Don't take it from us, take it from Cristina. One of our longest serving backend engineers.

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

We seek a B2B marketing professional with Braze experience who is a creative thinker and can help conceptualize and bring to life best-in-class email marketing campaigns. 

The person in this role is highly motivated and used to working in a fast-paced environment. You take your projects from start to finish and are able to create the plan and execute it.

Responsibilities will include, but are not limited to:

• Responsible for the development and deployment of lifecycle trigger automations, adhoc promotions and engagement campaigns to ensure the business is positioned to drive long-term customer engagement and retention.

• Work cross-functionally with product, product marketing and sales to translate business goals into accurate delivery requirements, including but not limited to: specifying required data, segmentation & targeting logic (sometimes pulled from other tools), and dynamic content requirements.

• Demonstrated success creating marketing campaigns with expertise using Braze, including building nurture programs, smart-list development, setup, testing, launching, and scoring of campaigns & programs.

• Drive A/B testing methodology in partnership with internal stakeholders to improve email effectiveness. 

• Work with copywriters and designers to create compelling email content.

• Writing engaging ad copy for email campaigns when copywriting resources are not available.

• Build analytics and reporting framework. Understand how to gather insights from program performance data and develop recommendations to drive measurable improvement in results and identify new opportunities.

• Knowledge about email compliance (CAN-SPAM, GDPR, CASL).

• SQL experience is a plus. 

• Knowledge of liquid coating and custom objects is a plus

• Braze experience is preferred

The ideal candidate

• 5+ years’ experience in email marketing, lifecycle marketing at a B2B brand

• Knowledge of the latest B2B CRM practices from both a commercial and regulatory perspective

• Experience using Canva

• Experience with Excel/Google Sheets and Big Query

• Brings a vivid sense of curiosity and creativity that helps drive projects forward

• Relentlessly curious and analytical. You rigorously question and test your own and others’ assumptions, supported by data

• An excellent communicator - both verbally, in writing and visually. 

• A terrific collaborator, able to partner effectively across teams with a broad range of skill sets and experience to arrive at the best solutions

• Has the interpersonal and communication skills to successfully manage stakeholders

• Avid learner who takes it upon him/her/themself to get smart on new topics, systems, and markets

• You are an expert project manager and never miss a detail

• Interested in joining a high-performing team with a supportive and inclusive culture

• Has demonstrated capacity to initiate and drive growth strategies and innovation

• Thrives in a fast-paced environment and demonstrates the ability to work independently with minimal supervision. 

Skills & Experience 

• Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
• Proven ability to operate effectively with a global-first mindset 

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-WR1

Software Engineer, University Graduate

at SingleStore

Lisbon, Portugal

Position Overview

SingleStore Software Engineers are at the forefront of real-time technology that’s revolutionizing how companies run their businesses every day. With release cycles throughout the year, our engineers are accustomed to moving quickly in a rapid production environment. To do this successfully, we work collaboratively and creatively across teams to maximize our opportunity for impact. We also believe it’s important to celebrate our wins together, whether it be at a local spot or getting out of the city for some exploring.

As a Software Engineer, you will be empowered to own your projects end-to-end and be an active contributor throughout the product life cycle. To expedite your growth path, you will partner with engineers who deeply care about your success and will lend their expertise to your professional development. Our engineers are not just technical partners, but are also business partners who are exposed to all areas of the business, working with teams such as product, marketing, and sales.

Role and Responsibilities

Our Software Engineers work on small, collaborative teams to help drive our company forward.  Whether you’re building new features using cutting-edge technologies like WASM, improving the fault tolerance a SingleStore cluster, accelerating the performance of SQL queries with techniques like SIMD and LLVM codeGen, or writing search and costing modules for the query optimizer, our University Graduates are responsible for brand new and existing projects that are deployed into production with each release. Your work will include everything from writing to testing software, and you’ll gain a significant understanding of both the product and the business.

Required Skills and Experience

B.S. Degree in Computer Science, Electrical Engineering, Computer Engineering, or related discipline. Deep understanding of C.S. fundamentals, in particular operating systems, concurrency, multithreading, and server architectures. Strong programming skills with C++ or C. Passionate about building highly reliable software. Firm grasp of algorithms and data structures

SingleStore delivers the cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin, and Kyiv. 

Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.

To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.

Software Engineer Intern, Engine (Summer 2026)

at SingleStore

Lisbon, Portugal

Position Overview

As a Software Engineer, Intern, you'll have the opportunity to spend 12 weeks working on one (or more) of the engineering teams at SingleStore. As an intern, you will be at the forefront of real-time technology that’s revolutionizing how companies run their businesses every day. With release cycles throughout the year, our engineers are accustomed to moving quickly in a rapid production environment. To do this successfully, we work collaboratively and creatively across teams to maximize our opportunity for impact. We also believe it’s important to celebrate our wins together whether it be at a local spot or getting out of the city for some exploring.

As a Software Engineer Intern, you will be empowered to own your projects end-to-end and be an active contributor throughout the product life cycle. To expedite your growth path, you will partner with engineers who deeply care about your success and will lend their expertise to your professional development. Our engineers are not just technical partners/mentors, but are also business partners who are exposed to all areas of the business, working with teams such as product, marketing, and sales.

Role and Responsibilities

Our Software Engineers work on small, collaborative teams to help drive our company forward.  Whether you’re exploring cutting-edge technologies like LLM and vector index, improving the fault tolerance of a SingleStore cluster, accelerating the performance of SQL queries with techniques like SIMD and LLVM codeGen, or writing search and costing modules for the query optimizer, our interns are responsible for projects that are deployed into production in the next release after your internship. Your work will include everything from writing to testing software, and you’ll gain a significant understanding of both the product and the business.

Required Skills and Experience

Enrolled in a B.S. Degree in Computer Science, Computer Engineering, Electrical Engineering, or related disciplineDeep understanding of C.S. fundamentalsStrong programming skills with C++ or CPassionate about building highly reliable softwareFirm grasp of algorithms and data structures

Preferred skill and experience

Understanding of core C.S. fundamentals, in particular operating systems, distributed systems, concurrency, multithreading, and server architectures

SingleStore delivers the cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Seattle, Raleigh, Boston, Lisbon, London, Bangalore, Dublin, and Kyiv. 

Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.

Sponsorship is available for this position and other select roles

Please note that SingleStore’s COVID-19 vaccination policy requires that team members in the United States be fully vaccinated, including a booster shot with one of the United States FDA-approved vaccine options to meet in person for SingleStore business or to work from one of our U.S. office locations. [It is expected that this will be a requirement for this role]. If an exemption and/or accommodation to our vaccination policy is requested, a member of the Human Resources department will be available to begin the interactive accommodation process. 

To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.

We are looking for a talented and experienced Solution Architect to join our tech team in Lisbon and drive high-level technical decision-making across our products.

✅ Responsibilities:
✔️ Identify bottlenecks in infrastructure and optimize system performance;
✔️ Design fault-tolerant systems and implement disaster recovery strategies;
✔️ Enforce security standards for applications and infrastructure;
✔️ Review substantial changes and design documents, and propose better solutions and best practices for faster and scalable applications;
✔️ Optimize cloud and on-premise resources for cost-efficiency and scalability;
✔️ Help implement the long-term roadmap of the organization’s IT infrastructure;
✔️ Support automation testing, deployment, and monitoring processes to accelerate software delivery;
✔️ Evaluate and recommend architectural improvements, such as transitioning to microservices and micro-frontend architecture.

✅ Requirements:
✔️ Bachelor's, Master's, or higher degree in Computer Engineering, Computer Science, Applied Mathematics, or any relevant field;
✔️ 10+ years of experience in Software Engineering and/or DevOps;
✔️ 5+ years hands-on experience in cloud technologies (ideally AWS);
✔️ Extensive hands-on experience with K8s and containers, infrastructure, and system design, SQL and NoSQL databases, storage, caching, and logging;
✔️ Proven work on scalable, fast, resilient system designs.

✅ We offer excellent benefits, including but not limited to:
💻 Learning and development opportunities and interesting, challenging tasks.
✈️ Relocation package (tickets, staying in a hotel for up to 2 weeks, and visa relocation support for our employees and their family members).
📚 Opportunity to develop language skills, with partial compensation for the cost of English and Portuguese language classes (for localization purposes).
🎾  Partial compensation for tennis and padel lessons.
🏀 Urban Sport membership benefit (the most diverse sports and wellness offering in Europe, with more than 50+ activities).
🏥 Private medical coverage, including inpatient, outpatient, dental care, annual check-ups, and maternity support.
🏝 Time for proper rest, with 24 non-business days per year and an additional 6 paid sick days.
🚌 Transport compensation - 200 euros net per month.
📈 Competitive remuneration level with annual review.
🤝 Teambuilding activities.

At Fever, we’re building something exceptional—combining strategy, creativity, and the power of advanced technology to redefine what’s possible in organic search.  By partnering with world-class Product, Engineering, Data and Marketing teams, we leverage cutting-edge tools and data-driven insights to deliver exceptional performance and measurable impact across major search engines and dynamic digital ecosystems.

About the Role:

• You'll be the expert in technical SEO for our transactional ecosystems (feverup.com, white label websites and other Fever group websites) reporting directly to the SEO Manager.
• Analysis, definition and optimisation of the information architecture
• Strong Technical Skills (Crawling, Indexing, Structure data, Core web vitals, HTML, CSS, CDN performance, APIs Automatition…)
• Ensure optimal bot accessibility for the best processing for traditional search engines and LLMs.
• Be up to date with the latest changes on search industry to be able to propose quick actions adapting our sites so that they comply with the latest SEO/GEO requirements
• Take ownership of monitoring, establishing success KPIs and tracking methodologies, including large-scale log analysis with dashboarding and alerting systems (ELK, BigQuery, Splunk or similar).
• Partner with Data, Product and Systems to execute against our technical roadmap
• Design, implement and iterate experiments to increase traffic/ranks at a rigorous pace
• Audit and measure our engineering developments and implement changes to prevent visibility losses on search ecosystems.

About You:

• Proven experience as a technical SEO for ecommerce or similar (at least 5 years working with high traffic websites) and experience providing results from actions
• Experience working with international sites, adapting the global SEO strategy according to the needs of local markets
• Proactive or independent profile capable of self-management
• Being data-driven and kind of a data-geek: clear understanding of data, analytics and metrics with the ability to make data-driven recommendations of actions
• Hands-on experience applying AI/LLMs to build SEO solutions, automate workflows and enhance productivity
• Thorough knowledge of search engine ranking factors, including emerging LLM-powered search ecosystems (RAG, citations, query fan-out) and their optimization strategies
• Knowledge of HTML, JS and CSS required
• Critical thinker and problem-solving skills
• Familiar with industry-standard & enterprise SEO software
• Possess up-to-date knowledge and maintains current SEO practices
• Strong personal ownership, High level of initiative and work well in a team environment
• Excellent Spanish & English written and oral communication skills

Valuable Requirements:

• Understanding of Google Apps Script and Python.
• Knowledge of SQL for data exploitation 
• Experience on workflows automation
• Experience managing teams

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.
• English and Spanish Lessons
• We have free  food, drink and fruit at the office!
• Wellhub Membership
• Possibility to receive in advance part of your salary by Payflow

#LI-Hybrid

We’re looking for an Application Support Specialist to ensure the stability, performance, and availability of business applications and systems used by internal teams. You will troubleshoot incidents, handle service requests, provide licenses, make payments, collaborate with engineering/product teams, and drive root-cause analysis to prevent recurring issues. This role requires strong technical troubleshooting, clear communication, and a structured approach to incident management.

✅ Duties and Responsibilities:

• Provide L2 application support for business systems and software (web apps, software APIs, Corporate IT and backoffice tools, SaaS platforms).
• Triage, troubleshoot, and resolve incidents and requests within agreed SLAs.
• Investigate issues using logs, monitoring tools and API testing.
• Perform root-cause analysis (RCA) and document findings, fixes, and preventive actions.
• Provide software licenses to the employees.
• Support systems: Maintain records of over 400 software units, grant/revoke access, verify access rights according to RBAC, write documentation
• Identify recurring problems and drive automation or process improvements to reduce ticket volume.
• Communicate updates to stakeholders during incidents (status, workaround, ETA, resolution).
• Participate in on-call/shift rotation if required.
• Incident/problem management: Working with Atlassian (Jira Service Desk, Software, Confluence)
• Full software management cycle within the company (implementation, support, procurement/payment, renewal, user management, system deactivation, access rights verification, automation)
• Technical Knowledge: Atlassian (Jira, Confluence), Microsoft 365, Trelica, Grafana, Okta, SAP/Dynamics, N8N, scripting, Postman.

✅ Requirements:

• 3+ years in application support / technical support / service operations (L2).
• Strong troubleshooting skills for web applications (HTTP, REST, auth basics, dev tools, SaaS Management tool).
• Experience working with ticketing systems (Jira Service Management, Software, Confluence.)
• Ability to read and interpret logs; familiarity with monitoring/alerting (Grafana, Kibana, Datadog).
• Scripting for automation (Python/Bash/PowerShell).
• Understanding of incident/problem management (ITIL concepts are a plus).
• Comfortable communicating with both technical and non-technical stakeholders.
• Strong documentation habits and attention to detail.
• Proactive and goal oriented mindset.

✅ Nice to have:

• Experience with Linux basics, containers, or cloud platforms (AWS/Azure/GCP).
• Basic understanding of networking (DNS, latency, firewalls) and SSO concepts.
• Strong experience with API tools (Postman/Insomnia) and message queues (Kafka/RabbitMQ).
• Experience working with a huge amount of systems.
• The desire and ability to organise and manage a large number of systems from scratch.

✅ We offer excellent benefits, including but not limited to:

💻 Learning and development opportunities and interesting, challenging tasks.
✈️ Relocation package (tickets, staying in a hotel for up to 2 weeks, and visa relocation support for our employees and their family members).
📚 Opportunity to develop language skills, with partial compensation for the cost of English and Portuguese language classes (for localization purposes).
🎾  Partial compensation for tennis and padel lessons.
🏀 Urban Sport membership benefit (the most diverse sports and wellness offering in Europe, with more than 50+ activities).
🏥 Private medical coverage, including inpatient, outpatient, dental care, annual check-ups, and maternity support.
🏝 Time for proper rest, with 24 non-business days per year and an additional 6 paid sick days.
🚌 Transport compensation - 200 euros net per month.
📈 Competitive remuneration level with annual review.
🤝 Teambuilding activities.

Join Iterable in Portugal, where innovation meets opportunity! At Iterable, you’ll thrive in a values-based community with competitive salaries, exceptional benefits, and continuous learning opportunities. Our expansion into Portugal is a game-changer, offering you the chance to shape our brand and bridge the gap between technical and marketing teams.

How you will make a difference

As an Android Software Engineer II on the SDK team at Iterable, you’ll contribute to our Android and Flutter SDK and related mobile integration features that enable customers to send billions of personalized messages to people around the world each year. This includes adding new features to our existing integration channels such as SMS and Push Notifications, and helping build out support for new mobile and device channels we may add in the future (for example Roku, Messenger, WhatsApp, Android Auto, and others).

You’ll work closely with our Product team to refine product features and determine the feasibility of upcoming projects, and you’ll collaborate with teams such as Delivery and User Data Infrastructure to ensure the products and services the mobile team builds remain fast, reliable, and scalable.

One of our core values is a growth mindset, and Iterable is a company where everyone can grow. If this role excites you, we encourage you to apply—we value applicants for the skills and potential they bring beyond a job description.

You’ll get to

• Own Android SDKs and associated functionality, ensuring they are robust, intuitive, and integrate cleanly with our Flutter SDK and other cross-platform environments.
• Influence technical strategy to build SDKs and integrations mobile developers will love, with clear APIs, reliable behavior, and thoughtful support for Flutter use cases.
• Drive team discussions on system architecture and component design, with an eye toward cross-platform usage patterns (native + Flutter).
• Design intuitive and performant APIs that feel natural to Android and Flutter developers alike.
• Participate in code reviews and help uphold high standards for code quality, testing, and documentation.
• Ship code frequently in an iterative environment, balancing quality and speed.
• Collaborate with a small, nimble team of engineers that values ownership, autonomy, and learning.
• Partner with Product and other Iterable teams to deliver on the team’s technical vision for mobile and cross‑platform channels.
• Participate in an on-call rotation to help support our customers (currently about once per quarter).

We are looking for people who have

• B.S. or M.S. in Computer Science, or equivalent practical experience.
• 3+ years of experience in mobile development, with a strong track record of building and shipping Android applications or SDKs (SWE II level).
• Strong knowledge of Android and its core frameworks, along with solid understanding of mobile platforms and constraints.
• Expert-level proficiency in Kotlin or Java, and modern Android tooling and libraries.
• Solid computer science fundamentals (threading, memory management, performance, and testing best practices).
• Experience building and maintaining public-facing APIs and/or SDKs, ideally for external developers.
• Hands-on experience with Flutter in a production or near‑production context (for example, shipping features in a Flutter app, building a Flutter plugin, or integrating a native Android SDK into a Flutter codebase). This experience is strongly preferred and will be used day‑to‑day in the role.
• Passion for learning and continuously improving yourself, your team, and the developer experience you create.

Bonus points

• Examples of shipped applications or SDKs on the Google Play Store.
• Experience with mobile build systems and automation (e.g., Gradle, CI pipelines).
• Experience with testing frameworks for mobile and/or Flutter (unit, integration, snapshot, end‑to‑end).
• Involvement in the local or global Android and/or Flutter developer community (meetups, open source, speaking, writing, etc.).
• Experience deploying and operating services on AWS or another major cloud provider.
• Proficiency with other cross-platform development frameworks such as React Native; Flutter remains our strong preference for this role, but adjacent experience is valuable.

While Flutter experience is highlighted as a strong preference and key part of this role, we’re always excited to speak with Android engineers who can demonstrate the ability to ramp quickly on new frameworks and tooling.

Perks & Benefits (Portugal)

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55€ per day
• Community Days (days for us to give back to the community) 
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

Business Development Representative

Salsify is on the hunt for an energetic and motivated software sales professional to join our sales team as a Business Development Representative. In this role you will be a key strategic contributor in developing new business for Salsify's CommerceXM. 

Our Business Development Representatives play a crucial role in our sales cycle as the first point of contact for prospects and current customers. You will constantly be collaborating with your peers, account executives, and marketing to develop a sales methodology that allows you to create awareness with your prospects, demonstrating that you are a thought leader in the Commerce technology space, so you can help brands improve their business by using the Salsify platform.

*This is a Hybrid role in the Lisbon Office*

How You'll Make an Impact:

• Learn Salsify’s ROI, value proposition and customer stories to create intrigue in our prospects and develop solid business conversations through cold outreach
• Leverage sales and industry best practices to identify and qualify our next ideal customer
• Execute on outbound prospecting techniques and qualifying leads at a pace and quality to consistently hit and exceed monthly goals
• Log activity consistently and reliably in the CRM tool - Salesforce
• Collaborate with Account Executive team to develop territory strategy and strengthen a highly convertible pipeline
• Execute successful follow up on marketing tasks such as webinars, campaigns, and qualified contacts a weekly basis

You'll Enjoy This Role If You Have:

• 1-3 years experience in a professional environment - bonus points for B2B Software Sales
• Demonstrated success interacting with people by phone, leading, persuading and overcoming obstacles associated with prospecting
• Proven effective use of Salesforce, LinkedIn Sales Navigator, ZoomInfo, Google Apps, Slack, and Outreach
• Strong written and verbal communication skills
• Organized and disciplined approach to daily activity planning, setting goals and achieving success
• Enthusiastic and self-starting
• Experience with or ability to learn web applications such as Salesforce and LinkedIn

What we have for you:

• Competitive Salary - At Salsify, we strive to offer generous benefits packages that are meaningful and unique, aimed at meeting
  the diverse needs of our employees around the globe. Our strategy is to offer a competitive salary, by paying above-average market rates
• Open Vacation Policy - You have 22 vacation days per year. We trust our employees to be responsible. This means that if you need more time off, you are allowed to take it
• Equity - Everyone gets a piece of the pie - Salsify grants every full-time employee equity
• Medical, Dental, Vision Insurance - We offer a competitive individual and family plan through Multicare
• Life Plan - in case of death or permanent disability
• Meal Allowance - 9,60€ per worked day
• Remote Allowance - 25€ per month
• Referral Bonuses - A 2500€ bonus is rewarded to employees who assist in finding qualified candidates that turn into successful hires
• Summer Flex Hours - Employees are encouraged to take Summer Flex Hours during the Summer whenever feasible! The goal is to give our employees more flexibility so that we can unplug and take advantage of the longer, sunnier days
• Unplug Days - We have heard how valuable it is to pick some days and shut down so that everyone can unplug and not worry about what they are missing. You can expect a handful of days throughout the year that are considered ‘company closed’ Salsify Unplug days
• Virtual + In-person Events - By hosting virtual educational webinars, team-building events, volunteer opportunities, and more, employees are able to keep in touch with their coworkers and give back to our community
• Talkspace & Employee Assistance Programs -  We have partnered with Talkspace to give employees easy access to licensed mental health providers for counseling and therapy support. In addition to Talkspace, our Global EAP through Workplace Options also provides access to counseling sessions and support services to help employees navigate both work and home life at no cost to you

Welcome to Fireblocks, the industry-leading digital asset infrastructure technology company responsible for 15% of all crypto transactions!

Here’s the bit about us:

Fireblocks is an enterprise-grade platform delivering a secure infrastructure for moving, storing, and issuing digital assets & cryptocurrencies. Here at Fireblocks, we enable every business to securely build, run and scale digital asset operations through the Fireblocks Network and MPC-based Wallet Infrastructure. Digital assets are protected from cyber-attacks, internal collusion, and human error using next-generation multi-layer technology. Fireblocks is the only platform that provides insurance for digital assets in storage, transfer, and E&O.

As of August 2025, we serve over 2400 institutional customers, have secured the transfer of over $10 trillion in digital assets, and are the world's highest-valued digital asset infrastructure company, with over $1 billion raised.

Our mission is simple: Enable every business to easily and securely support digital assets & cryptocurrencies. Come join us as we Secure. Simplify. Scale

About the Role

Fireblocks is looking for a Senior Motion Designer to help bring our brand to life through animation and video. This role sits within the Brand team and is responsible for defining how motion – across animation and live-action video – expresses the Fireblocks identity across marketing, web, events, and product experiences. Through motion, you will help connect our product, our story, and our technology into a cohesive and recognizable brand system.

You’ll play a key role in building a scalable motion language for Fireblocks, translating complex, infrastructure-level technology into clear and compelling motion graphics that feel distinctly Fireblocks. This is a highly collaborative role, working closely with brand, product, marketing, and content to ensure motion unifies the entire Fireblocks ecosystem.

What You’ll Do

• Define and build Fireblocks’ brand motion system, including a scalable brand motion kit that brings our visual identity to life across touchpoints
• Design and produce motion assets for brand campaigns, product launches, web experiences, events, and social
• Create UI and product animations for web, including micro-interactions, transitions, and storytelling moments (experience with Lottie animations is required)
• Create product demo and instructional-style videos, simplifying complex workflows and features through motion graphics and clear visual storytelling
• Produce live-action video edits, including high-production interviews, customer stories, founder-led storytelling, and brand narratives
• Establish motion principles, documentation, and guidelines to ensure consistency and quality at scale

What You’ll Bring

• 7+ years of experience in motion design, animation, or video production, ideally within the tech industry *portfolio required*
  
• Expert proficiency in Adobe After Effects and Premiere Pro, with interest or experience in Ai-first motion tooling
• Strong understanding of motion principles, pacing, and storytelling—across both animation and live-action
• Proven experience creating Lottie animations optimized for web performance
• Ability to simplify complex or technical products into clear, instructional, and engaging visuals through motion
• Strong collaboration and communication skills, with the ability to partner cross-functionally and present work clearly
• High bar for craft, polish, and design quality, paired with the ability to move quickly and iterate
• Knowledge of current design trends, history, and techniques that will help elevate our brand

Payment Intelligence

Our mission is to make GoCardless the best way to pay and be paid. Our ambition is to dramatically improve payment performance and safeguard our customers from bad outcomes like payment fraud and failures. You will help find data opportunities and areas to improve our payment intelligence products. You should be comfortable with large data sets, customer data, and machine learning principles. You’ll work alongside Product Managers, Engineers and Data Scientists in our two core Payment Intelligence teams to provide critical insights and help drive product direction.

Our existing Payment Intelligence Products are already one of the key reasons why customers choose GoCardless. These include Protect+, which defends customers from fraud, and Success+, which helps customers intelligently recover failed payments. You will need to own our understanding of these products and identify insights and opportunities to help us develop new intelligent features.

What You'll Do

At GoCardless analytics is at the core of everything we do and drives business performance through data insight. You will play a critical role partnering closely with stakeholders across the business (including product, operations, marketing, and commercial teams) in order to deliver actionable insights to influence decisions at every level of the organisation. The role is focussed on identifying value and driving change throughout the business derived from insights. Your insights will be turned into actions that will help drive the future of GoCardless. You will act as the bridge between the data, technical and business stakeholders informing strategic plans and will own and evolve a suite of reports designed to give a wide range of stakeholders access insights. 

• Own and iterate on experiments to generate user insight and drive business metrics, allowing the team to quickly take action on business opportunities.
• Define how we quantitatively evaluate success, setting KPIs, designing tracking to measure what really matters, delving into the leading indicators of user behaviour
• Influence the organisation to increase Product Data coverage and implement user tracking best practices - acting as a mentor to guide other members of the organisation to become data driven
• Build models of user-segmentation, customer lifetime value etc in order to inform strategic product & commercial decisions
• Continuously innovate on the practices and the tools we rely on to deliver the right insights at the right decision points (A/B Testing, Analysis (SQL), Visualisation (Looker), Tracking (Amplitude), Automation (Python), AI (Gemini)

What Excites You

• Become a strategic partner and advisor for the business: you like to proactively seek out gaps in our product capabilities, suggest areas of improvement based on tangible data, as well as owning processes to run and improve testing from the tracking point of view when developing new features. 
• Act as a catalyst for change across the organization, driving the evolution of our data analytics standards, internal processes, and overall product data strategy to ensure scalability and operational excellence.
• Translate complex technical findings into compelling, high-impact narratives. You will bridge the gap between technical data and commercial strategy, influencing product roadmaps and executive decision-making across the entire organization.
• Stay current with AI and data trends to solve real-world problems. You like to leverage these technologies to enhance the payment experience, as well as to optimize data analysis, and deliver high-impact insights and strategic recommendations across the business.
• Unlocking new layers of payment performance, from uncovering new fraud vectors to maximizing success rates
• Serve as a cross-functional mentor, championing a data-driven mindset and elevating the analytical capabilities of team members throughout the company.

What Excites us

• You have a background working in similar fast paced product-driven teams and are great at communicating insights to a range of audiences, including senior stakeholders, to drive data-informed product decisions
• You are a self-starter, focused on results, with a demonstrated background in using analytics to drive the understanding, growth, and success of a product
• You have extensive experience with data visualisation tools mentioned above and develop compelling visualisations which influence decision making and business understanding
• You have advanced SQL skills and intermediate Python skills & have experience leveraging AI capabilities to enhance data analysis, automate tasks, and improve decision-making processes
• You have a background working in similar fast paced teams and are great at communicating insights to a range of audiences, including senior stakeholders, to drive data-informed decisions.
• You are solution-oriented and able to own projects from start to finish. You are comfortable motivating stakeholders across the business and negotiating timelines to unblock yourself and make things happen!

Salary range: the expected base salary range for this position is between €32,000 - €48,000.

Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

Payment Intelligence

Our mission is to make GoCardless the best way to pay and be paid. Our ambition is to dramatically improve payment performance and safeguard our customers from bad outcomes like payment fraud and failures. You will help find data opportunities and areas to improve our payment intelligence products. You should be comfortable with large data sets, customer data, and machine learning principles. You’ll work alongside Product Managers, Engineers and Data Scientists in our two core Payment Intelligence teams to provide critical insights and help drive product direction.

Our existing Payment Intelligence Products are already one of the key reasons why customers choose GoCardless. These include Protect+, which defends customers from fraud, and Success+, which helps customers intelligently recover failed payments. You will need to own our understanding of these products and identify insights and opportunities to help us develop new intelligent features.

What You'll Do

At GoCardless analytics is at the core of everything we do and drives business performance through data insight. You will play a critical role partnering closely with stakeholders across the business (including product, operations, marketing, and commercial teams) in order to deliver actionable insights to influence decisions at every level of the organisation. The role is focussed on identifying value and driving change throughout the business derived from insights. Your insights will be turned into actions that will help drive the future of GoCardless. You will act as the bridge between the data, technical and business stakeholders informing strategic plans and will own and evolve a suite of reports designed to give a wide range of stakeholders access insights. 

• Own and iterate on experiments to generate user insight and drive business metrics, allowing the team to quickly take action on business opportunities.
• Define how we quantitatively evaluate success, setting KPIs, designing tracking to measure what really matters, delving into the leading indicators of user behaviour
• Influence the organisation to increase Product Data coverage and implement user tracking best practices - acting as a mentor to guide other members of the organisation to become data driven
• Build models of user-segmentation, customer lifetime value etc in order to inform strategic product & commercial decisions
• Continuously innovate on the practices and the tools we rely on to deliver the right insights at the right decision points (A/B Testing, Analysis (SQL), Visualisation (Looker), Tracking (Amplitude), Automation (Python), AI (Gemini)

What Excites You

• Become a strategic partner and advisor for the business: you like to proactively seek out gaps in our product capabilities, suggest areas of improvement based on tangible data, as well as owning processes to run and improve testing from the tracking point of view when developing new features. 
• Act as a catalyst for change across the organization, driving the evolution of our data analytics standards, internal processes, and overall product data strategy to ensure scalability and operational excellence.
• Translate complex technical findings into compelling, high-impact narratives. You will bridge the gap between technical data and commercial strategy, influencing product roadmaps and executive decision-making across the entire organization.
• Stay current with AI and data trends to solve real-world problems. You like to leverage these technologies to enhance the payment experience, as well as to optimize data analysis, and deliver high-impact insights and strategic recommendations across the business.
• Unlocking new layers of payment performance, from uncovering new fraud vectors to maximizing success rates
• Serve as a cross-functional mentor, championing a data-driven mindset and elevating the analytical capabilities of team members throughout the company.

What Excites us

• You have a background working in similar fast paced product-driven teams and are great at communicating insights to a range of audiences, including senior stakeholders, to drive data-informed product decisions
• You are a self-starter, focused on results, with a demonstrated background in using analytics to drive the understanding, growth, and success of a product
• You have extensive experience with data visualisation tools mentioned above and develop compelling visualisations which influence decision making and business understanding
• You have advanced SQL skills and intermediate Python skills & have experience leveraging AI capabilities to enhance data analysis, automate tasks, and improve decision-making processes
• You have a background working in similar fast paced teams and are great at communicating insights to a range of audiences, including senior stakeholders, to drive data-informed decisions.
• You are solution-oriented and able to own projects from start to finish. You are comfortable motivating stakeholders across the business and negotiating timelines to unblock yourself and make things happen!

Salary range: the expected base salary range for this position is between €32,000 - €48,000.

Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

Bolt Market is looking for a Senior Commercial Manager to lead and scale the Stores commercial organization in Lisbon, Portugal. 

 
 
With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!
 

 
 

In this role, you will define and own the country’s commercial strategy and full commercial P&L, balancing consumer experience, revenue growth, and long-term profitability. You will be the senior point of accountability for all commercial operations, setting direction, establishing frameworks, and building high-performing commercial teams.
 

 
 

• Define and own the country’s long-term commercial strategy in alignment with global leadership
• Own the full commercial P&L, including GMV, margin, profitability, and pricing architecture
• Develop and execute annual and quarterly commercial plans with clear priorities and success metrics
• Lead strategic relationships with top-tier and national CPG partners, overseeing Joint Business Plans and Growth Tools
• Set governance and guardrails for promotions, assortment, supplier performance, and commercial decision-making
• Lead, develop, and retain high-performing commercial teams; act as the key commercial stakeholder locally and globally
   
  

 
 

• 5+ years of experience in senior commercial or category leadership roles within ecommerce or retail
• Proven ownership of commercial P&L and strategic planning at country or regional level
• Strong people leadership experience with a track record of team development
• Bachelor’s degree in business, marketing, or a related field plus English and Portuguese proficiency.
• Excellent stakeholder management and communication skills in senior, cross-functional environments
• Strong analytical and financial acumen; experience with Nielsen data is a strong plus
   
   
  Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
   
  

 
 

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.
   
    *Some perks may differ depending on your location and role.
  

We’re looking for an energetic, creative, and detail-oriented Project Manager to join our Brand Partnerships team. You’ll be at the heart of delivering unique and exciting campaigns for some of the world’s leading brands, ensuring seamless execution from ideation to delivery. This role is ideal for someone who thrives in a fast-paced environment, has a passion for creativity, and enjoys collaborating with cross-functional teams. If you’re someone who loves variety and the chance to stretch beyond traditional project management, this could be the role for you.

About the Role:

Campaign Delivery:

• Drive different department teams for the development and the end-to-end delivery of our brand partnership projects in the Portugal, both media and event-led, ensuring they are on time, on budget, and exceed client expectations.
• Coordinate with internal teams across sales, creative strategy, marketing, design, landings, and our Fever Originals events team, to collaborate on campaign delivery, communicating to the team any and all priorities, deadlines, developments, and decisions made.

Client Services:

• Lead the day-to-day communication with a client throughout the lifetime of a project, delivering outstanding client services and always looking to upsell beyond the current agreement.

Creative Strategy:

• Collaborate with sales and creative strategists to develop innovative campaign ideas and proposals, getting involved with proposal brainstorms and ideation.
• Where needed, support with creating engaging proposal slides and detailed media plans, translating ideas into packages of tangible deliverables that align with the client’s objectives, and time and budget restraints.
• Source and scout potential suppliers.

Production:

• Lead and get involved with branded shoots both locally and nationally.
• Feature in video content as on-screen talent when required.

Reporting and Analysis:

• Conduct regular and thorough reporting and analysis of campaign work, translating data into insightful and constructive stories.
• Find and implement solutions when results need improving.

Market Knowledge:

• Continuously update and maintain understanding and knowledge of the media and events market in which clients operate.
• Build competitor reviews and develop our tools and processes to ensure we stay relevant and competitive.

Team Collaboration:

• Actively participate in regular team meetings and brainstorms.
• Provide guidance and support to junior team members as needed.

About You:

• 3-5+ years of experience in a relevant role, ideally within a media owner or creative/digital/events agency in Project/Account Management or Production.
• Proven track record of delivering exceptional client servicing, with the ability to build and maintain strong client relationships.
• Expertise in crafting visually appealing, client-facing decks that effectively communicate ideas and strategies.
• Outstanding strategic and analytical skills, with a talent for transforming data into engaging and actionable insights.
• Deep knowledge of the global media, advertising, and social landscape.
• A genuine passion for branded content and innovative, out-of-the-box ideas.
• Exceptional numeracy, literacy, and communication skills (both oral and written), paired with strong negotiation capabilities.
• Impeccable attention to detail and a commitment to accuracy.
• A proactive, confident self-starter who thrives in new and challenging situations.
• Natural problem-solver with a collaborative and team-oriented approach.
• Comfortable being on camera (beneficial but not essential), with an openness to feature in social media videos.
• Fluency in English is essential.
• Basic videography skills (beneficial but not essential), particularly using iPhone, are an advantage.

Benefits & Perks:

• Attractive compensation package and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Meal tickets
• English lessons
• Work in the heart of the city, with possible travel across our markets
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

#LI-Hybrid #LI-CM1 #LI-Fulltime

About The Role:

Fever has a fantastic Affiliate Program which allows us to partner up with a variety of third-parties, and establish a long-term, performance-based partnership with them. Your main responsibility will be to manage these internal and external stakeholders, like; bloggers, media groups, hotels, and airlines, etc. You will be working hand in hand with the rest of the Marketing team to help drive Fever’s growth on a global scale.

• Grow and optimise existing affiliate collaborations, establishing successful and long-term partnerships.
• Identify and actively recruit new affiliate partners.
• Account manage new affiliate partnerships, from commercial negotiations through to technical integrations and optimizations.
• Closely monitor affiliate activity and performance, including carrying out fraud checks.
• Ensure affiliate compliance with company policies and brand guidelines across all online channels.

About You:

• Bachelor´s degree in Marketing, Communications or related field
• You have 3-4 years of experience in Digital Marketing. Desirable to have direct experience with affiliate marketing or account management
• Professional working proficiency in English and Portuguese. A third language is a plus.
• Dynamic, proactive, and ambitious
• Solution-focused
• Strong written and verbal communication skills
• An untamable desire to learn more

Benefits & Perks:

• Attractive compensation package and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Private health insurance
• Life insurance
• Wellhub membership
• English lessons
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

Data at GoCardless 

You’ll sit in our Data & Business Systems group and will work with technical and non-technical people across the whole company. You’ll collaborate closely with our team of talented Analysts, Data Scientists, ML/AI Engineers and System Admins, designing and delivering first-class analytics to the business.

We’re a large team with an extensive remit and expect every member to work with initiative and be driven, holding each other accountable and to a high standard. Joining our team, you’ll work in a team that strives to be the best they can be. You’ll work on complex projects across GC’s data & business systems stack. 

You will enjoy being an analyst at GoCardless if:

• You’re looking to champion a great data culture within GC and in the wider data community. 
• You enjoy collaborating and learning from people from various backgrounds and experiences. 
• You want to feel proud of the work you’re doing and its impact on real customers.

Our technologies: We endeavour to build simple, reliable systems and we believe in using the best technologies for each task. Technologies we use across GoCardless include: Looker, Python, Looker, Google Cloud Platform, dbt, Airflow, Vertrex and Jupyter amongst others.

You’re not expected to have expertise in all these technologies. Members of our team have picked up the tools once they’ve started working with the team. 

The Role

At GoCardless we use marketing throughout the customer lifecycle to acquire new customers and drive revenue growth through our existing merchant base. As part of this role, you will be working closely across all marketing teams - paid, organic, lifecycle - to understand how their marketing efforts are helping to grow our merchant base and accelerate revenue. Your insights will be turned into actions as your expertise helps drive the future of GoCardless.

What excites you 

• Collaborate with Growth Marketing measuring how our Paid and Organic marketing strategies drive acquisition, engagement and revenue growth
• Partner with marketing stakeholders to define and monitor marketing KPIs and identify trends, risks and opportunities in customer and campaign data to inform strategy aligned with business objectives
• Assist marketing teams in A/B test design and execution and analysing results using statistical methods
• Ensure data quality, accuracy and consistency across all marketing sources
• Build data products that help to monitor the health of campaigns, continuously innovating on the practices and the tools we rely on to deliver the right insights at the right decision points (A/B Testing, Analysis (SQL), Visualisation (Looker, Domo), Tracking (Google Analytics), Automation (Python), AI (Gemini)).

What excites us  

Essentials:

• You have a background working in (performance) marketing analytics or a marketer looking for a more data focused role. 
• You have knowledge of common marketing measurement metrics, tools & methodology.
• You are a self-starter, focused on results, with a demonstrated background in using analytics to drive the understanding, growth, and success of marketing campaigns
• You have experience with data visualisation tools and communicating findings from complex data sets in an accessible way
• You are proficient in basic SQL

Nice to have:

• A basic knowledge of Python/R is advantageous but not essential
• You have experience leveraging AI capabilities to enhance data analysis, automate tasks, and improve decision-making processes

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

Base salary range: €32,000 - €48,000 

Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

Data at GoCardless 

You’ll sit in our Data & Business Systems group and will work with technical and non-technical people across the whole company. You’ll collaborate closely with our team of talented Analysts, Data Scientists, ML/AI Engineers and System Admins, designing and delivering first-class analytics to the business.

We’re a large team with an extensive remit and expect every member to work with initiative and be driven, holding each other accountable and to a high standard. Joining our team, you’ll work in a team that strives to be the best they can be. You’ll work on complex projects across GC’s data & business systems stack. 

You will enjoy being an analyst at GoCardless if:

• You’re looking to champion a great data culture within GC and in the wider data community; 
• You enjoy collaborating and learning from people from various backgrounds and experiences; 
• You want to feel proud of the work you’re doing and its impact on real customers.

Our technologies: We endeavour to build simple, reliable systems and we believe in using the best technologies for each task. Technologies we use across GoCardless include: Looker, Domo, Tableau, Python, Looker, Google Cloud Platform, dbt, Airflow, Supermetrics & Demandbase amongst others.

You’re not expected to have expertise in all these technologies. Members of our team have picked up the tools once they’ve started working with the team. 

The Role

At GoCardless, we excel in experimentation to optimise user acquisition, activation, and retention through continuous discovery and data-driven decision making. As a Growth Analyst, you will partner across Growth, Commercial Strategy, and the wider Data & Business Systems team to design and deliver analytics that shape our self-serve business. You will be instrumental in evaluating performance across the full funnel — from acquisition to monetisation — and in generating insights that influence strategic decisions. 

What excites you 

• Shape commercial measurement across the funnel, collaborating with Growth Marketing, Sales, Commercial Finance and Product to track and evaluate how our acquisition, activation, and monetisation initiatives drive incremental customer and revenue growth.
• You will translate complex data into clear, actionable recommendations that inform go-to-market strategy, pricing, and self-serve optimisation
• Be responsible for defining how we understand return on investment & growth across growth initiatives 
• Proactively identify the biggest growth opportunities in our key channels by delivering deep analysis into customer segments, lifetime values (LTVs), diminishing returns etc and helping the team to prioritise and implement.
• Applying quantitative analysis, generate actionable insights and drive the adoption of your proposed changes in marketing by influencing stakeholders
• Continuously innovate on the practices and the tools we rely on to deliver the right insights at the right decision points (A/B Testing, Analysis (SQL), Visualisation (Looker, Domo), Tracking (Amplitude), Automation (Python), AI (Gemini, Claude)

What excites us  

• You bring strong analytical skills with experience linking data to revenue outcomes — whether through funnel analysis, cohort performance, pricing impact, or channel economics.
• You can distil complex analysis into clear recommendations for commercial and non-technical stakeholders, influencing strategy across Growth, Marketing, and Product.
• You have a bias for experimentation and discovery, always seeking ways to uncover new opportunities to improve acquisition, activation, retention, and monetisation.
• You have a background working in similar commercial analytics roles and have a deep understanding of the domain & and are very knowledgeable of growth strategies
• You are a self-starter, focused on results, with a demonstrated background in using analytics to drive the commercial strategy
• You have extensive experience owning and developing experiment processes, including running A/B tests, and have a very strong understanding of testing and experimental design
• You have extensive experience with data visualisation tools mentioned above and demonstrate storytelling ability with data in order to influence decision making and growth understanding
• You have advanced SQL skills and intermediate Python/R skills & have experience leveraging AI capabilities to enhance data analysis, automate tasks, and improve decision-making processes

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

Base salary range: €41,600 - €62,400

Base salary ranges are based on role, job level, location, and market data.  Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

❗️ Important: This is an On-Site Position in Lisbon❗️

This is an on-site position based at our office in the Lisbon Metropolitan area. Remote or hybrid arrangements are not available once you join the team.

Are you ready for an international move? We are looking for candidates who are either already based in Lisbon or are eager to relocate to Portugal. To make your transition smooth, we provide full relocation support and visa sponsorship for successful international candidates.

📍 See where you'll be working: BrainRocket Portugal

⚡ We are looking for a highly experienced Engineering Manager to join our teams in Lisbon. With over 10 years of experience, you will lead the backend technologies and direct the delivery of several products. This role is focused on high-level technical leadership, managing senior talent, and ensuring engineering excellence across scalable, high-load systems.

🎯 Your Mission: Lead and develop backend engineering teams while owning the delivery of several products and the technical direction of the platform. You will ensure consistent delivery, foster a strong engineering culture, and manage team leads to continuously improve architecture, processes, and performance.

✅ Responsibilities:
• Direct and own the delivery of several products.  
• Lead recruitment and onboarding processes, hiring and managing talent while supporting individual and team growth.
• Manage team leads and senior engineers through regular one-to-one sessions, feedback cycles, performance evaluations, and individual development plans.
• Lead or co-lead agile processes and Scrum or Kanban ceremonies, ensuring adherence to agile principles and best practices.
• Lead platform and product development without frequent involvement in writing or reviewing code.
• Improve platform and product quality by identifying technical debt, recurring issues, and architectural or process gaps.
• Manage team resources, balancing workloads, rotating people when necessary, and ensuring sustainable delivery.
• Drive the adoption of modern technologies and innovations to continuously evolve the company’s engineering capabilities.
• Define, improve, and enforce engineering standards and guidelines, ensuring domain knowledge is properly documented.
• Contribute to and lead engineering initiatives beyond the scope of the direct team, positively impacting the wider engineering organization.

✅ Requirements:
• Bachelor’s, Master’s, or higher degree in Computer Engineering, Computer Science, Applied Mathematics, or a related field.
• 10+ years of professional backend development experience.
• 5+ years of experience managing engineers and team leads, or senior technical profiles.
• Experience with Kubernetes and containers, cloud-based development, infrastructure and system design, microservices, and distributed systems.
• Experience with building and maintaining high-load systems.
• Strong knowledge of SQL and NoSQL databases.
• Solid understanding of data structures, coding patterns, and algorithms.
• Experience with RESTful APIs, message brokers, third-party integrations, code and peer reviews, CI/CD, secure development practices, information security, and test-driven development.
• Experience working with agile methodologies, ideally Scrum.
• Experience with Node.js (nice to have).
• Strong analytical, leadership, communication, and feedback skills.
• Fluency in English.

✅ We offer excellent benefits, including but not limited to:
🧑🏻‍💻 Learning and development opportunities and interesting, challenging tasks.
✈️ Relocation package (tickets, staying in a hotel for up to 2 weeks, and visa relocation support for our employees and their family members).
📚 Opportunity to develop language skills, with partial compensation for the cost of English and Portuguese language classes (for localization purposes).
🎾  Partial compensation for tennis and padel lessons.
🏀 Urban Sport membership benefit (the most diverse sports and wellness offering in Europe, with more than 50+ activities).
🏥 Private medical coverage, including inpatient, outpatient, dental care, annual check-ups, and maternity support.
🏝 Time for proper rest, with 24 non-business days per year and an additional 6 paid sick days.
🚌 Transport compensation - 200 euros net per month.
📈 Competitive remuneration level with annual review.
🤝 Teambuilding activities.

❗️ Important – On-Site Role in Lisbon❗️
This is an on-site position based in Lisbon. Remote or hybrid arrangements are not available. Candidates must already be in Lisbon or be willing to relocate. Full relocation support will be provided if needed. Here you can check our location: BrainRocket Portugal

⚡ We are looking for an experienced Senior HTML/Markup Developer to join our development team in Lisbon and help build and style high-quality iGaming websites. You will play a key role in crafting visually engaging and responsive interfaces by focusing on markup and CSS styling, turning Figma designs into fully functional, high-performance web experiences.

🎯 Your Mission:
Contribute to the creation and customization of new iGaming brand websites. You will be responsible for translating design specifications into pixel-perfect, responsive layouts while ensuring consistency, performance, and maintainability across multiple platforms. Collaboration with designers, developers, QA, and product teams will be central to your role.

✅ Responsibilities:
• Set up and customize new brand websites based on design specifications
• Implement and style interfaces following Figma layouts and branding guidelines
• Work closely with designers to fine-tune and resolve design nuances
• Customize and style key website components, including login and registration pages, dashboards, game halls, sports pages, and navigation elements
• Update and manage core framework versions across brands
• Ensure code quality through code reviews and release management
• Support live brands, handling styling updates, fixes, and feature rollouts
• Collaborate with cross-functional teams to deliver seamless user experiences
• Introduce creative ideas and contribute to continuous improvements in design implementation and performance

✅ Requirements:
• 5+ years of professional experience as an HTML/Markup Developer
• Excellent knowledge of HTML (Pug) and CSS (SCSS)
• Strong understanding of UI/UX design principles, responsive design, and cross-browser compatibility
• Proven experience building adaptive layouts and maintaining pixel-perfect visual quality across devices
• Solid knowledge of CSS/JS animations, transitions, and motion best practices
• Experience working with Figma / Sketch / Photoshop for translating design systems into production-ready interfaces
• Familiarity with CSS preprocessors (Sass/Less) and version control tools such as Git
• Understanding of web performance optimization and accessibility standards
• Strong collaboration skills with designers, QAs, and developers in multi-brand or large-scale environments
• Attention to detail, with an eye for visual precision and consistency
• Intermediate or higher level of English

✅ Nice to Have:
• Experience with frontend build tools (Gulp, Webpack, etc.)
• Knowledge of template engines (Pug, Handlebars, etc.)
• Experience working with CSS frameworks (Bootstrap, Tailwind, etc.)
• Understanding of HTML email templates
• Familiarity with Canvas API, WebGL, ThreeJS, or GSAP for advanced visual effects
• Basic knowledge of Angular (for integration purposes only)

✅ Recruitment Process:

1. Interview with the Recruiter: An introductory conversation to get to know you better, discuss your background, and align expectations about the role and the company.
2. Technical Assessment (HackerRank): A short coding challenge designed to evaluate your technical skills and problem-solving abilities.
3. Technical Interview: An in-depth discussion about your technical expertise, hands-on experience, and approach to solving real-world problems.
4. Final Interview with the Hiring Team: A conversation with team members and leadership to assess cultural fit, collaboration style, and alignment with the team’s goals.
5. Offer: If everything goes well, we’ll move forward with a formal offer to join our team.

✅ We offer excellent benefits, including but not limited to:
💻 Learning and development opportunities and interesting, challenging tasks.
✈️ Relocation package (tickets, staying in a hotel for up to 2 weeks, and visa relocation support for our employees and their family members).
📚 Opportunity to develop language skills, with partial compensation for the cost of English and Portuguese language classes (for localization purposes).
🎾  Partial compensation for tennis and padel lessons.
🏀 Urban Sport membership benefit (the most diverse sports and wellness offering in Europe, with more than 50+ activities).
🏥 Private medical coverage, including inpatient, outpatient, dental care, annual check-ups, and maternity support.
🏝 Time for proper rest, with 24 non-business days per year and an additional 6 paid sick days.
🚌 Transport compensation - 200 euros net per month.
📈 Competitive remuneration level with annual review.
🤝 Teambuilding activities.

Why we're hiring:

At WPP, technology is at the heart of everything we do, and it is the Technology Operations teams mission, as part of Enterprise Technology, to enable our stakeholders to collaborate, create and thrive. Enterprise Technology is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP’s petabytes of data.  

As we continue on this transformation journey….  This role will carry out the effective and efficient everyday technology operations for WPP ET.  A trusted pair of hands to deal with level 1 and 2 issues as they present to the IT Service Desk and a trusted resource for Infrastructure and Management personnel to assist with project work when needed. The role will report into the Enterprise Technology Operations Lead and work closely with other teams within Enterprise Technology

What you'll be doing:

• Deliver world class, on-site support services to WPP employees, agencies, and visiting clients, operating within predefined structure, methodologies, and standards set by WPP ET 
• This is a 100% onsite role
• Provide on-site support to the WPP agencies located in Lisbon
• Provide onsite support for additional locations which may require travel (where applicable)
• Provide remote support, as needed, to WPP agencies across the wider region
• Ensure IT deskside operations and all standard technology services, including meeting room AV, are delivered and supported as needed
• Develop excellent relationships with the business user base
• Lead a customer-centred culture, championing activities to empower end users to get maximum utilization out of their technology tools
• Educate the business on how to use the Enterprise Technology service and maximise benefits
• Log all IT engagements into a ticketing system to ensure IT demand and performance data can be reported upon
• Onboarding and offboarding of new and departing employees, including user account administration and asset management
• Level 1 and 2 incident and problem management, including diagnosis, liaison with appropriate internal and external resources to drive resolution, and ticket management throughout the resolution process
• Ensure security procedures are followed, and 3rd parties are monitored during service engagements
• Escalation of issues to Infrastructure and/or Management teams as required
• Manage and support simple user and office relocations
• Understanding of unique line-of-business technologies
• Compiling, documenting, and maintaining Service Desk knowledge base and standard procedures 
• Deployment of hardware and software to end users
• Management and installation/removal of break/fix or warranty replacement of IT related equipment
• IT asset procurement, inventory and Life cycle management
• Work with all the IT functions within the Enterprise Technology operating model to ensure the needs of the business are fulfilled
• Support WPP Global in promoting global standards and ensuring local implementation
• Support other IT teams with IT changes and ensure support priorities are localised and executed to plan
• Escalation management and work with third-party suppliers to ensure operational services meet business requirements
• Perform basic device troubleshooting including resetting devices, cable management, providing console access for 3rd level teams/partners as part of Incident break fix or scheduled changes
• Perform/be accountable for infra testing pre/post deployment of changes through either Incidents or Projects; liaise with local application owners for additional testing
• Facilitate and support refresh of local infrastructure (network and server)
• Support the review of local licencing demand for software assets
• Availability where necessary for out-of-hours support 

What you'll need:

• 3 – 5 years in an IT help desk / desk side support role
• Strong cross-platform experience in Windows and Mac, along with working knowledge of AV technology
• Excellent problem-solving skills
• Can-do attitude
• Someone that can empathize and communicate effectively with end users
• Builds excellent relationships, based on trust and mutual respect
• Excellent written and verbal communication skills  in English and Portuguese
• Able to manage time effectively and set priorities appropriately
• Able to maintain professional demeanor under stress while remaining friendly and approachable to ensure a positive user experience

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.