Location: Ideally, Warsaw on-site. But for 100% match, we are ready to discuss hybrid or remote. 

Key Responsibilities:

• Own and execute the full SMM roadmap across key platforms (TikTok, Instagram, YouTube, Telegram).
• Develop data-driven social strategies aligned with brand positioning and revenue goals.
• Build structured quarterly and monthly content planning systems.
• Scale multi-platform campaigns focused on engagement, traffic, and revenue growth.
• Own KPI framework and reporting (monthly/quarterly).
• Drive performance based on ER/ERR, reach & impressions growth, CTR/CPM/CPC optimisation, conversion rate, FTDs, LTV contribution, and ROI.
• Create and oversee the execution of content calendars across multiple social media platforms, specific to the project
• Analyze social media metrics and provide data-driven insights to optimize performance and ROI
• Collaborate with cross-functional teams to ensure consistent brand messaging and voice across all channels
• Stay ahead of social media trends and best practices, implementing new tactics to maintain a competitive edge
• Manage social media budgets and allocate resources effectively. Develop and maintain relationships with key industry influencers and partners
• Oversee crisis management and reputation monitoring on social platforms

Requirements:

• 6+ years of hands-on SMM experience.
• Minimum 3 years of experience in a Team Lead / Supervisor role in Social Media.
• 3+ years in iGaming / Betting (mandatory).
• Proven experience building or scaling SMM operations.
• Strong analytical mindset with experience working with performance-driven KPIs (FTDs, ROI, LTV, CTR, ER/ERR).
• Experience managing cross-functional teams and external vendors.
• Working knowledge of Meta Ads Manager and paid amplification.
• Fluent English.

We are looking for a Head of Local CRM to lead and scale localized CRM strategies across multiple international markets. This role focuses on adapting CRM communication, campaigns, bonuses, and engagement mechanics to local player behavior, cultural specifics, and regional business goals.

You will work closely with Local Marketing, Product, BI, VIP, and Country teams to build highly personalized player journeys and improve retention, engagement, and long-term customer value across different GEOs.

📍 Location: Valencia, Spain. Relocation is fully supported. 

Responsibilities:

• Define and execute localized CRM strategies across multiple markets and regions
• Own the full player lifecycle, including onboarding, retention, reactivation, and churn prevention
• Develop market-specific CRM campaigns tailored to local audience behavior and preferences
• Create personalized communication strategies across Email, SMS, Push, In-App, and onsite channels
• Build segmentation strategies based on player behavior, activity, engagement, and value
• Collaborate with Country Managers and Local Marketing teams on regional CRM priorities and promotions
• Analyze CRM performance using KPIs such as retention, LTV, ARPU, conversion, and churn
• Drive A/B testing and optimization of campaigns, offers, and communication flows
• Ensure CRM content, promotions, and bonuses are fully localized for each market
• Work closely with Product, VIP, BI, and Content teams to improve engagement and loyalty
• Lead and mentor a CRM team across multiple GEOs
• Monitor competitor activity, local trends, and regional player preferences

Requirements:

• 6+ years of CRM experience within iGaming
• 3+ years of experience in a Lead position, or 1+ on a Head role within iGaming
• Strong understanding of localized CRM strategies and regional player behavior
• Experience working across multiple international markets and GEOs
• Deep understanding of CRM KPIs, retention, segmentation, and lifecycle management
• Strong analytical and data-driven mindset
• Experience managing CRM teams and cross-functional stakeholders
• Ability to work in a fast-paced, high-volume environment
• English level: Upper-Intermediate or higher

Location: Valencia, on-site

Responsibilities:

• Define and execute the global Sports CRM strategy across multiple markets
• Own the full sportsbook player lifecycle: onboarding, retention, reactivation, and churn prevention
• Build CRM campaigns around major sports events, tournaments, and betting behavior
• Develop segmentation strategies based on player value, betting activity, and engagement patterns
• Create personalized communication strategies across Email, SMS, Push, In-App, and onsite channels
• Analyze CRM performance using KPIs such as LTV, ARPU, retention, conversion, turnover, and churn
• Drive A/B testing and continuous optimization of campaigns, bonuses, and player journeys
• Develop sportsbook promotional mechanics, including free bets, odds boosts, missions, streaks, and leaderboards
• Collaborate with Product and Trading teams on sportsbook offers and engagement strategies
• Ensure CRM activity aligns with local regulations and responsible gaming requirements
• Lead and mentor a global CRM team
• Monitor competitor activity, CRM trends, and sportsbook engagement mechanics

Requirements:

• 6+ years of CRM experience within iGaming, including strong Sportsbook CRM exposure
• 3+ years of on a leadership role in iGaming CRM
• Strong understanding of sportsbook player behavior and betting mechanics
• Experience working across multiple GEOs and markets
• Deep understanding of CRM KPIs, segmentation, and retention strategies
• Strong analytical and data-driven mindset
• Experience managing cross-functional stakeholders and CRM teams
• Ability to work in a fast-paced, high-volume environment
• English level: Upper-Intermediate or higher

Nice to Have:

• Experience with real-time CRM triggers and automation
• Experience with gamification and loyalty systems
• Background in both Casino and Sports products
• Experience in regulated markets

Locations:

Open to candidates currently based in, or willing to relocate to Lisbon!

Position Overview:

The Community Manager is the "front line" of our brand. You will be responsible for the day-to-day pulse of our social channels, ensuring our global player base feels heard, entertained, and supported. This role is a perfect entry point for a social-native who thrives on real-time interaction, sports culture, and brand advocacy. You will act as the bridge between our players and our internal operations, ensuring every interaction reflects our brand voice.

Key Responsibilities:

• Daily Community Management: Monitor all social channels (X, Instagram, Facebook, TikTok) to respond to player inquiries, celebrate big wins, and foster a positive community environment.
• Escalation Management: Identify and escalate complex player issues, technical bugs, or VIP inquiries to the OSMM or Customer Support teams.
• Content Creation & Translations: Assist in the production of "on-the-fly" social content. Adapt and translate brand messaging to ensure it resonates with the sports and casino culture.
• Scheduling & Posting: Own the technical execution of the social calendar, ensuring all approved posts are scheduled and go live accurately across all platforms.
• Traffic for Boosting: Monitor organic post performance in real-time; identify high-performing content and flag it for the paid media team to receive "boosted" spend.
• Reporting: Pull monthly raw data and metrics; contribute initial insights on community sentiment and engagement trends to monthly performance reports.

Qualifications:

• Social Fluency: Deep understanding of X, Instagram, TikTok, and Facebook algorithms and community norms.
• Strong Communication: Exceptional writing skills with the ability to adopt a specific brand "voice" (witty, professional, or high-energy).
• Attention to Detail: Ability to manage multiple posting schedules without errors in copy or links.
• Location: Must be located in or willing to work from our Lisbon hub.

Preferred Experience:

• Internships or 1 year of experience in social media, PR, or customer-facing roles.
• A passion for sports betting or online casino gaming

We are looking for a highly motivated QA Local Tester based in Hungary to join our international team. The main focus of this role is to test our brands—along with competitor platforms—across sportsbook, casino, payments, bonuses, CRM, gamification, and user flows specific to the Hungarian market. You will perform full real-user testing, including registration, real deposits, gameplay checks, payment validations, and affiliate and SEO testing.
This role requires strong attention to detail, proactivity, and the ability to work closely with multiple departments such as Affiliates, Country Managers, CRM, Product, PSP/Payments, and Tech.

Key Responsibilities

• Test our brands and competitor brands for sportsbook, casino, UX, and overall platform quality.
• Validate access from Hungary and ensure all content is correctly localized.
• Check registration flows, real-money deposits, withdrawals, and bonus availability.
• Review gamification features, missions, loyalty tools, and CRM rewards.
• Test casino games: loading, stability, availability, and gameplay quality
• Perform full payment flow tests: deposits, withdrawals, limits, and alternative methods.
• Confirm CRM communications (email, SMS, push, in-app) are correctly delivered.
• Test affiliate tracking, registration attribution, and promo landing pages.
• Support sign-off for new brands and brands migrating to new platforms.
• Report issues clearly, provide detailed reproduction steps, and verify fixes.
• Support urgent live incidents and help teams identify root causes.
  
  

Requirements

• Must live in Hungary and have a strong understanding of local online user behavior.
• Hardworking, proactive, and not afraid of complex or unusual tasks.
• Highly attentive to detail, structured, and able to spot even small inconsistencies.
• Comfortable performing real registrations, real deposits, and live payment tests.
• Able to test sportsbook, casino, gamification, bonuses, and CRM messages.
• Strong communication skills and ability to work with international teams.
• Curious, fast learner, and eager to understand products deeply.
• Experience in QA or iGaming is a plus but not required if you are motivated and thorough.
  
  

What We Offer

• A chance to work in a growing iGaming environment with an international team.
• Full involvement in product quality for the Hungarian market.
• Flexible remote work while staying based in Hungary.
• Supportive cross-department collaboration and professional development opportunities.
  
  

It is a contractor role.

As our Content Manager, you’ll be the creative force behind our content in the Flemish language, crafting compelling copy that resonates with our audience. Whether it’s gripping sports content or engaging iGaming narratives, your work will play a pivotal role in shaping our brand’s voice and delivering an unparalleled user experience across our platforms.

Responsibilities:

• Craft and manage high-quality Flemish content for our various platforms.
• Translate and localize English content into the Flemish language, ensuring cultural relevance and accuracy.
• Collaborate with our dynamic team to produce content that engages and informs our users.
• Maintain the integrity and quality of our content, reflecting our brand’s standards and voice.
• Utilize SEO best practices to increase visibility and reach.
• Continuously update content to reflect the latest trends and updates in the sports and iGaming industries.

Requirements:

• Native in Flemish, fluent in English, with exceptional writing skills in both languages
• A passion for esports and iGaming, with the ability to generate engaging content in these arenas
• A sharp eye for detail and the capacity to produce error-free content
• Proficiency in content management systems and SEO tools
• Strong organizational and time-management abilities
• A collaborative spirit, eager to work within a team to meet company goals
• Office-based will be highly advantageous, but remote will be considered

What you’ll be doing:

• Manage and grow relationships with existing affiliates (daily communication, performance tracking, optimization)
• Identify and onboard new partners across CPA / RevShare / Hybrid models
• ⁠Negotiate commercial terms and continuously improve deal efficiency
• Monitor traffic quality, campaign performance, and ROI
• Manage affiliate budgets, payouts, and reporting
• Work closely with marketing, product, and content teams to launch and scale campaigns
• Represent the company at industry events when needed
• Keep an eye on market trends, competitors, and regulatory specifics within your region

What we expect:

We are a forward-thinking digital company operating in the online entertainment and iGaming industries. We aim to provide the best possible user experience across international markets. To maintain that standard, we are looking for a Croatia-based Local Tester to help ensure our platforms meet high-quality standards for local users.

About the Role
As a Local Tester, you’ll play an important role in maintaining and improving the user experience by testing our digital products from a Croatian market perspective. You will test the general functionality of our websites, checking for bugs and issues. This is not a technical tester role.

Key Responsibilities:

• Perform manual testing on websites and digital platforms as Croatian end user

• Identify, document, and track bugs and usability issues

• Test general functionality on the websites (e.g., registration, deposits, etc.)

• Participate in QA testing and exploratory testing

• Collaborate with product, development, and QA teams to resolve issues

• Provide feedback on UX, UI, and localized content accuracy

• Support pre-launch release testing and post-deployment checks

Requirements:

• Good English

• iGaming\Betting experience (as a CS, tester, KYC, content manager, writer etc.) - must have 

• Strong attention to detail and an analytical mindset

• Understanding of web functionality, mobile responsiveness, and cross-browser testing

• Familiarity with bug tracking and test case tools (e.g., Jira, Trello, TestRail)

• Ability to clearly document issues and communicate with remote teams

• Self-motivated and organized with the ability to work independently

It is a contractor role. 

At Medier, CRM is the heart of the business. We are looking for a VP of Engagement, who will own the full customer lifecycle strategy. In this role you will be responsible for ensuring that our global user base returns, engages, and grows in value. You will lead a massive, fast-scaling organization (including 80+ upcoming hires) and partner deeply with our technical teams to evolve our internal CRM product.

Responsibilities

• Own the end-to-end retention, reactivation, and LTV strategy across multiple verticals (E-commerce, Fintech, Gaming, etc.)
• Lead and mentor a 150+ person organization. Build scalable hiring, onboarding, and management structures to support rapid growth
• Collaborate closely with the product and technical teams to align CRM strategy with platform architecture, automation logic, and AI integration
• Oversee high-volume campaign execution across global markets, ensuring quality, deliverability, and localized relevance
• Define and hit KPIs for churn reduction, ARPU, and engagement quality through advanced segmentation and personalization

Requirements

• 10+ years in CRM/Lifecycle leadership within fast-scaling tech environments (Fintech, E-commerce, Dating, or Gaming preferred)
• Experience  managing large teams (50–200+) and know how to build a culture of accountability without being authoritarian
• Understanding of CRM architecture and "system logic." You don't just send emails; you build automated ecosystems. Expertise in multi-channel user journeys (Email, Push, SMS, In-app)
• Being a stable, empathetic leader who leads by example. You value transparency and are focused on the collective success of the organization
• Proven track record of influencing CRM product development and data infrastructure
• Fluency in English; ability to navigate a diverse, global workforce

Benefits

• Learning and development opportunities and interesting challenging tasks
• Private medical coverage including inpatient, outpatient, dental care, annual check-ups, maternity support
• Sport membership benefit
• Opportunity to develop language skills and partial compensation for the cost of English and Portuguese language classes (for localization purposes)
• Birthday celebration present
• Time for proper rest, with 24 non-business days per year and additional 6 paid sick days
• Competitive remuneration level with annual review
• Teambuilding activities

CRM Manager: Promotions & Gamification
Relocation to Spain | Full-time 
About the Role
We’re looking for a CRM Manager (Promotions & Gamification) to join the team at Medier and help execute high-impact promotional campaigns.
In this role, you’ll work closely with the Team Lead and cross-functional teams to deliver engaging campaigns and gamified experiences that drive player retention and activity.
This is a great opportunity for someone who wants to grow into a strategic CRM role while working on complex, large-scale campaigns.
What You’ll Do

• Execute CRM campaigns for seasonal promotions and events
• Support integration of gamification features into player journeys
• Coordinate with Product, Design, and other teams to launch campaigns
• Monitor campaign performance and suggest improvements
• Ensure timely and high-quality delivery of all CRM activities

What We’re Looking For

• Experience in CRM within iGaming or a similar industry
• Strong understanding of promotional campaigns and player engagement
• Ability to manage multiple tasks and deadlines
• Analytical mindset with attention to detail
• Good communication skills and ability to work in a team

Relocation Package (Spain)
We fully support your relocation:

• Flights covered
• Accommodation provided
• Visa support
• Work from Spain with an international team

What you’ll do:

• Organize and manage partner events, private gatherings, and networking parties that take place alongside major industry conferences
• Plan and execute the company’s sponsored presence at key industry events, ensuring strong brand visibility and smooth coordination with conference organizers
• Develop creative concepts for partner events, helping shape the overall experience, atmosphere, and guest engagement
• Research and propose venues, unique locations, and event formats that match the tone and positioning of each event
• Source and coordinate artists, entertainment, DJs, performers, and other experience elements that elevate the event
• Identify and organize partner gifts and branded merchandise, including researching unique ideas, sourcing vendors, and coordinating production and delivery
• Manage guest logistics, including invitations, guest lists, and coordination of transportation where required (e.g., transfers to event venues)
• Coordinate with external vendors, including venues, entertainment providers, production teams, and suppliers
• Own the full operational side of the event: timelines, vendor coordination, budgeting, contracts, and on-site execution
• Work closely with leadership and commercial teams to ensure events support relationship building with partners and industry stakeholders
• Act as a creative and operational partner, contributing ideas for locations, gifts, and event concepts rather than only executing predefined plans

What we are looking for:

• 3+ years of experience as an in-house Event Manager/Event Brand Manager
• Experience organizing industry events, partner gatherings, or conference-side events
• Background in iGaming (preferably) or large international IT/tech companies
• Strong creativity with the ability to suggest venues, experiences, gifts, and event concepts
• Proven experience managing events end-to-end, including vendor sourcing and logistics
• Ability to research and coordinate international vendors, venues, and entertainment
• Russian or Ukrainian - fluent
• English - strong working proficiency

CRM Team Lead: Promotions & Gamification
Relocation to Spain | Full-time | 
About the Role
At Medier, we’re building a next-generation player engagement ecosystem — and we’re looking for a CRM Team Lead (Promotions & Gamification) to drive it.
In this role, you’ll act as the strategic force behind how we engage, retain, and re-activate players. You won’t just run campaigns — you’ll design a cohesive system where promotions, gamification, and lifecycle CRM work together seamlessly.
You will be the key CRM stakeholder across departments, ensuring that every seasonal campaign and onsite feature contributes to long-term player loyalty and measurable business growth.
What You’ll Do
- Own CRM Strategy for Promotions
Lead the CRM side of large-scale seasonal campaigns (World Cup, Festive events, and more), aligning with Product, Design, and Sports/Casino teams.
- Build a Gamification Ecosystem
Integrate onsite tools such as tournaments, missions, progress bars, and reward shops into the full player lifecycle — from onboarding to reactivation.
- Define & Scale Processes
Establish clear workflows for how promotions are requested, developed, launched, and communicated to players.
- Optimize Engagement Mechanics
Analyze and improve onsite features (e.g. Boosts, Missions), driving higher opt-in, engagement, and completion rates.
- Lead & Mentor the Team
Manage and grow a team of CRM managers, ensuring high-quality execution of the promotional calendar and consistent campaign excellence.

What We’re Looking For

• Strong experience in iGaming CRM, with a focus on promotions and lifecycle marketing
• Proven leadership experience managing teams and cross-functional stakeholders
• Deep understanding of player psychology and gamification mechanics
• Ability to think strategically while driving hands-on execution
• Experience working with complex, multi-channel CRM systems

Relocation Package (Spain)
We make your move smooth and stress-free:

• Full coverage of relocation flights
• Comfortable accommodation provided upon arrival
• Full visa sponsorship and support
• Opportunity to live and work in Spain

We are looking for an experienced and strategic Paid Social Media Manager to lead and scale our paid social initiatives for our iGaming brands. This role requires deep expertise in paid social advertising, a strong analytical mindset, and the ability to drive performance across multiple markets and platforms.

You will take ownership of paid social strategy, campaign execution, and optimization while working closely with cross-functional teams to maximize ROI. If you thrive in a fast-paced, data-driven environment and have a proven track record in scaling paid social campaigns, we’d love to hear from you.

Locations:

Open to candidates currently based in, or willing to be relocated to Lisbon!

Responsibilities:

• Plan, execute, and optimize paid social advertising campaigns across various platforms such as Facebook, Instagram, Twitter, and others;
• Develop and implement creative ad campaigns that align with the gaming industry and our brand's identity;
• Set and manage advertising budgets while ensuring maximum ROI and cost-efficiency;
• Analyze and report on key performance indicators (KPIs) to measure the effectiveness of paid social campaigns;
• Stay up-to-date with industry trends, algorithm changes, and emerging platforms to maintain a competitive edge;
• Collaborate with the marketing and game development teams to ensure cohesive messaging and alignment of brand objectives;
• Continuously test and optimize ad creatives, targeting, and ad copy to improve campaign performance;
• Monitor and adjust bidding strategies to achieve desired results;
• Keep abreast of competitor strategies and industry benchmarks.

Qualifications:

• A minimum of 2 years of experience in paid social advertising within the iGaming industry;
• Proven expertise in creating, managing, and optimizing paid social campaigns;
• Proficiency in using ad management tools and analytics platforms;
• Strong analytical skills and the ability to interpret data to make informed decisions;
• Creative thinking and the ability to develop engaging ad content;
• Excellent written and verbal communication skills;
• Ability to work independently and as part of a team;
• Bachelor's degree in marketing, advertising, or a related field is a plus.

 Join us to play a pivotal role in enhancing our online presence and driving quality traffic and conversions!

Responsibilities:

• Code responsive HTML emails from scratch using table-based layouts and inline CSS
• Translate design mockups (Figma / Sketch) into production-ready email templates
• Ensure consistent rendering across 20+ email clients and environments — Gmail iOS and Android, Outlook 2013–2021, Apple Mail, Samsung Mail, Yahoo, and others
• Build and maintain a modular email template library
• Test emails thoroughly using Litmus or Email on Acid before every send
• Optimize images, handle retina/HiDPI assets, and manage fallbacks for unsupported CSS properties
• Write and manage media queries for mobile responsiveness
• Handle edge cases: dark mode support, web font fallbacks, Outlook conditional comments
• Implement dynamic content blocks using templating syntax (Liquid, AMPscript, or Handlebars) provided by the CRM team
• Maintain clean, commented, and well-documented code

Requirements:

• Expert knowledge of table-based HTML layout and inline CSS
• Strong understanding of how different email clients parse and render HTML/CSS
• Experience with Litmus, Email on Acid, or similar cross-client testing tools
• Solid grasp of responsive email techniques and mobile-first thinking
• Familiarity with dark mode rendering and how to handle it gracefully
• Experience with Outlook-specific hacks and conditional comments

We are looking for an experienced Local CRM Manager to take ownership of the Polish Market, driving player lifecycle strategy and CRM performance across multiple products.

Location: Valencia, on-site.

Key Responsibilities:

• Define and execute CRM strategy for the Polish market across all channels (Email, SMS, Push, In-app)
• Own the full customer lifecycle: onboarding, engagement, retention, reactivation, and churn prevention
• Plan, launch, and optimize CRM campaigns with a strong focus on segmentation, personalization, and ROI
• Analyze CRM performance (LTV, retention, conversion) and translate insights into actionable improvements
• Collaborate with Product, Analytics, Content, and Design teams to deliver data-driven campaigns
• Continuously test new mechanics, offers, and communication approaches tailored to the Polish audience
• Monitor competitors and market trends within the Polish iGaming landscape
• Ensure compliance with local regulations and responsible gaming practices

Requirements:

• 4+ years of CRM experience
• 2+ years of strong hands-on experience in iGaming with a clear focus on the Polish market (must-have)
• Proven track record of managing CRM campaigns end-to-end with measurable impact
• Experience with CRM tools (e.g. Braze, Optimove, Salesforce, or similar)
• Strong analytical mindset (segmentation, A/B testing, performance optimization)
• Upper-Intermediate English or higher
• Native Polish

We're on the hunt for a sharp, tech-savvy CRM Operations Manager who thrives at the intersection of data, automation, and customer experience. If you love the idea of running high-impact campaigns, diving into platforms, and optimizing every step of the customer journey, this is your stage.

In this role, you won’t just keep the machine running - you’ll help build a smarter, faster, more personalized CRM engine for global B2B and B2C brands. You’ll be a go-to player across cross-functional teams, powering segmented campaigns, fine-tuning bonus logic, and ensuring no customer touchpoint is left behind.

Location: Valencia, on-site

What You’ll Do:

• Execute and optimize lifecycle journeys, automated flows, and one-off campaigns across email, SMS, and push
• Monitor Kafka event data using Coralogix to identify and resolve data flow issues before they impact campaigns
• Build, refine, and maintain dynamic customer segments to supercharge personalization
• Collaborate with CRM, Product, and Data teams to ensure a seamless and scalable CRM infrastructure
• Own QA, platform testing, and campaign error monitoring to ensure flawless execution
• Support promotions and bonus setups, applying pre-defined rules (e.g., deposit value, expiry windows, wagering criteria)
• Perform regular campaign audits to ensure high deliverability, relevance, and performance
• Organize and maintain snippet/template libraries to enable quick scaling
• Troubleshoot journey hiccups or promo errors with support from senior team members
• Contribute to performance reporting, engagement insights, and testing results that guide strategy

What You Bring:

• 5+ years of experience as a CRM manager
• 2+ years of experience as a CRM Operations Manager in iGaming
• B2+ Level of English
• Familiarity with CRM platforms like Symplify, Optimove, Customer.io, or similar tools
• A foundational grasp of lifecycle marketing, customer segmentation, and personalization tactics
• Comfortable working with data tools and platforms - bonus if you’ve dabbled in Power BI, Postman, or Coralogix
• Eagle-eyed attention to detail and a structured, methodical approach to execution
• A proactive mindset - curious, eager to learn, and not afraid of complex systems
• Excellent communication and time management skills - you know how to keep things moving without dropping the ball

Location: Valencia, Warsaw, on-site.

• Technical setup and execution of CRM campaigns within internal systems.
• Working with Google Docs and Sheets to organize and track project data.
• Carefully review all task details and components before execution to ensure accuracy.
• Identifying errors and inconsistencies, and collaborating with managers to resolve issues quickly.
• Reviewing translations, spotting mistakes, and refining final copy to ensure high quality.

Location: Valencia, Warsaw, on-site.

Responsibilities:

• Technical setup and execution of CRM campaigns within internal systems.
• Working with Google Docs and Sheets to organize and track project data.
• Carefully review all task details and components before execution to ensure accuracy.
• Identifying errors and inconsistencies, and collaborating with managers to resolve issues quickly.
• Reviewing translations, spotting mistakes, and refining final copy to ensure high quality.

Requirements:

We are looking for a top-level CRM Leader to join us as the Director of Customer Engagement. This individual will bring forward-thinking ideas, knowledge, and practices to add significant value to our business. The role is crucial as we aim to enhance our customer interactions and loyalty, ensuring we remain ahead of industry trends and continue to meet the evolving needs of our clients.

The Director of Customer Engagement will be instrumental in driving our CRM strategies, optimizing customer experiences, and leading a dedicated team of over 100 professionals. This position is essential for sustaining our growth momentum and achieving our ambitious goals.

Location: on-site in Spain, Poland, Portugal, or Bulgaria.

Key Responsibilities:

• Develop and implement comprehensive customer engagement strategies to enhance customer loyalty and retention.
• Align engagement initiatives with overall business objectives and marketing strategies.
• Oversee the day-to-day operations of customer engagement activities, ensuring data integrity and system efficiency.
• Lead the selection, implementation, and optimization of engagement tools and technologies.
• Ensure the CRM system provides an effective sales funnel.
• Manage customer registration, retention, activation, reactivation, and other CRM strategies.
• Design and execute targeted marketing campaigns to drive customer engagement and satisfaction.
• Develop personalized communication strategies to enhance the customer experience.
• Oversee top-line management of customer acquisition strategies.
• Plan and manage multi-channel marketing campaigns (email, SMS, push notifications, etc.).
• Assist with organizing promotional events to reach prospective customers.
• Analyze customer data to identify trends, insights, and opportunities for growth.
• Track marketing metrics and trends, such as conversion rates and web analytics.
• Create and present regular reports on engagement performance, customer behavior, and campaign effectiveness.
• Work closely with marketing, sales, and customer service teams to ensure a cohesive approach to customer engagement.
• Partner with IT and data teams to ensure seamless integration of engagement systems with other business platforms.
• Manage and mentor a team of customer engagement specialists and analysts.
• Foster a culture of continuous improvement and innovation within the engagement team.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, or a related field. Master’s degree preferred.
• 12+ years of experience in the CRM Department.
• 7+ years of experience in iGaming.
• Proven and successful work experience as a Director of CRM, VP of Engagement, or similar role in iGaming.
• Experience in leading teams of 100+ people.
• Solid background in customer acquisition strategies.
• Proficiency in a specific language, if required for the role.
• Knowledge of CRM systems and principles, particularly customer lifecycle touchpoints such as email, SMS, push notifications, and more.
• Technical expertise with CRM and analytical systems.
• Strong analytical and problem-solving skills.
• Exceptional leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in data analysis and reporting tools (e.g., Excel, SQL, Tableau).
• Ability to manage marketing projects end-to-end.
• Customer-oriented attitude with a focus on enhancing the customer experience.
• Fluent English.

• Support the execution of automated journeys, lifecycle flows, and ad-hoc campaigns (email, SMS, push)
• Kafka Data Monitoring: Use of Coralogix for tracking event flows and troubleshooting data issues
• Assist in building and updating customer segments
• Collaborate with the CRM, Product, and Data teams to ensure proper tracking and data flow across platforms
• Participate in CRM platform operations, including QA, testing, and error monitoring
• Support bonus and promotion setup using pre-defined logic (deposit amount, expiry, wagering, etc.)
• Perform regular campaign checks to ensure deliverability, personalization, and targeting accuracy
• Maintain and organize snippet and template libraries
• Help troubleshoot journey or bonus execution issues with guidance from senior team members
• Contribute to reporting and performance insights (e.g., engagement metrics, campaign performance)

• 1–5 years of experience in CRM, retention, marketing operations, or a similar role
• Familiarity with CRM platforms (Symplify, Optimove, CustomerIO etc.) is a strong plus
• Basic understanding of customer lifecycle stages and segmentation principles
• Comfortable working with data and learning tools like Power BI, Postman, Coralogix or similar
• Strong attention to detail and structured approach to execution
• Proactive mindset with a willingness to learn technical processes and automation tools
• Excellent communication and time management skills
• Experience in iGaming, eCommerce, or B2B environments

• Support the execution of automated journeys, lifecycle flows, and ad-hoc campaigns (email, SMS, push)
• Kafka Data Monitoring: Use of Coralogix for tracking event flows and troubleshooting data issues
• Assist in building and updating customer segments
• Collaborate with the CRM, Product, and Data teams to ensure proper tracking and data flow across platforms
• Participate in CRM platform operations, including QA, testing, and error monitoring
• Support bonus and promotion setup using pre-defined logic (deposit amount, expiry, wagering, etc.)
• Perform regular campaign checks to ensure deliverability, personalization, and targeting accuracy
• Maintain and organize snippet and template libraries
• Help troubleshoot journey or bonus execution issues with guidance from senior team members
• Contribute to reporting and performance insights (e.g., engagement metrics, campaign performance)

• 1–5 years of experience in CRM, retention, marketing operations, or a similar role
• Familiarity with CRM platforms (Symplify, Optimove, CustomerIO etc.) is a strong plus
• Basic understanding of customer lifecycle stages and segmentation principles
• Comfortable working with data and learning tools like Power BI, Postman, Coralogix or similar
• Strong attention to detail and structured approach to execution
• Proactive mindset with a willingness to learn technical processes and automation tools
• Excellent communication and time management skills
• Experience in iGaming, eCommerce, or B2B environments

About Us:

Medier is a European IT product company that creates cutting-edge online entertainment projects. We are looking for a CRM Service Coordinator to join our team and play a key role in our customer engagement efforts.

Responsibilities:

• Prepare and manage promotional landing pages for marketing campaigns.

• Create and optimize HTML templates for customer communication.

• Develop and schedule SMS campaigns to engage and retain customers.

• Conduct quality assurance (QA) for CRM campaigns to ensure flawless execution.

• Plan, execute, and evaluate local market-specific CRM activities and campaign results.

• Optimize and improve automated customer journeys, creating new triggers and event-based communications.

Requirements:

✅ Must-Have Skills:

• Exceptional attention to detail and ability to meet tight deadlines.

• Strong communication skills (written and verbal).

• Ability to track, measure, and report on email and SMS marketing campaign performance.

✅ Nice-to-Have Skills:

• Basic HTML knowledge.

• Interest in the betting and gambling industry.

• Experience with CRM tools (e.g., Optimove, Sendgrid, or similar).

• Knowledge of email and SMS marketing best practices.

What We Offer:

✨ Career Growth & Learning: Exciting challenges and professional development opportunities.
🛂 Official Employment: Fully compliant with Cyprus & EU laws, including support for family relocation.
✈️ Relocation Package: Includes flight tickets and two weeks of accommodation.
🏋️ On-Site Fitness Corner: Stay active while at work!
🗣 Language Courses: Partial reimbursement for language learning.
🎁 Birthday Gift: Because your special day matters to us!
🌴 Paid Time Off: 24 annual vacation days to relax and recharge.
🥗 Office Meals: Enjoy breakfasts and lunches (partially covered by the company).

Join us in shaping the future of CRM marketing! 🚀

About the Role

We are seeking a precise and highly disciplined Arabic Translator with a background in the iGaming sector. This role is strictly focused on the high-volume translation of gaming content, technical documentation, and user-facing interfaces. The ideal candidate has a deep understanding of the mechanics of online betting and casino games and can deliver high-quality work within a fully remote, asynchronous environment.

Key Responsibilities

• Technical Translation: Convert English game descriptions, rules, and "How to Play" guides into clear, accurate Arabic.

• Terminology Management: Ensure consistent use of industry-specific terms (e.g., wagering requirements, odds, paylines, free spins) across all platforms.

• Compliance & Legal Content: Translate Terms and Conditions (T&Cs), Privacy Policies, and Responsible Gaming materials with 100% accuracy.

• UI/UX Translation: Translate software strings, buttons, and error messages for web and mobile platforms, ensuring text fits within technical constraints.

• Documentation: Translate internal manuals, technical briefs, and customer support templates to ensure operational clarity.

• Proofreading: Review and edit existing Arabic content to ensure grammatical correctness and adherence to the technical glossary.

Required Qualifications

• Native Arabic Proficiency: Mastery of Modern Standard Arabic with impeccable grammar and syntax.

• iGaming Experience: Minimum 2+ years of experience translating for online casinos, sportsbooks, or poker platforms.

• Remote Experience: Proven ability to manage deadlines and deliverables independently without direct office supervision.

• CAT Tool Proficiency: Advanced experience with tools such as Trados, Phrase (Memsource), or Smartcat.

• Technical Skill: Ability to handle translation files in various formats (.json, .po, .html, .csv) while maintaining code integrity.

Professional Competencies

• Linguistic Accuracy: A meticulous eye for detail, particularly regarding the complex numerical and legal data inherent in iGaming.

• Communication: Strong English communication skills for collaborating with project managers via Slack and Jira.

• Product Knowledge: Solid understanding of sports betting mechanics and casino game logic.

• Self-Motivation: Ability to maintain high productivity levels and meet strict deadlines in a remote setting.

We are looking for a highly motivated and detail-oriented CRM Executive with at least 2 years of experience to join our marketing or customer engagement team. The ideal candidate will have hands-on experience with CRM tools and platforms, and a strong understanding of customer lifecycle management. Experience within the e-commerce or iGaming sectors will be considered a significant advantage.

As a CRM Executive, you will support the planning, execution, and optimization of customer communication strategies to increase engagement, retention, and customer lifetime value.

Key Responsibilities:

• Campaign Management:
  Plan, execute, and analyze CRM campaigns across multiple channels (email, SMS, push notifications, in-app messaging).

• Customer Segmentation:
  Create and manage customer segments based on behavior, preferences, and lifecycle stages to drive targeted communications.

• Content Coordination:
  Work with content and design teams to ensure campaigns are visually appealing, personalized, and aligned with brand messaging.

• Platform Management:
  Use CRM tools (e.g., Salesforce, HubSpot, Braze, Klaviyo, Optimove, etc.) to set up, track, and optimize campaigns.

• Data Analysis & Reporting:
  Monitor key CRM metrics (open rates, click-through rates, conversion rates, churn, etc.) and generate actionable insights to improve performance.

• Lifecycle & Retention Strategy:
  Assist in developing and refining customer retention and reactivation strategies.

• Compliance & Best Practices:
  Ensure all CRM communications comply with relevant data protection laws (e.g., GDPR) and follow industry best practices.

• Collaboration:
  Work closely with product, customer support, and marketing teams to align CRM strategies with broader business goals.

Key Skills & Requirements:

• Minimum 2 years of experience in a CRM or customer retention role.

• Hands-on experience with at least one CRM platform (e.g., Salesforce, HubSpot, Braze, etc.).

• Strong analytical skills and experience with A/B testing and performance tracking.

• Excellent written and verbal communication skills.

• Strong organizational skills and attention to detail.

• Experience in e-commerce or iGaming is highly desirable.

• Familiarity with HTML for email is a plus.

• Proactive, data-driven, and customer-focused mindset.

What We Offer:

✨ Career Growth & Learning: Exciting challenges and professional development opportunities.
🛂 Official Employment: Fully compliant with Cyprus & EU laws, including support for family relocation.
✈️ Relocation Package: Includes flight tickets and two weeks of accommodation.
🏋️ On-Site Fitness Corner: Stay active while at work!
🗣 Language Courses: Partial reimbursement for language learning.
🎁 Birthday Gift: Because your special day matters to us!
🌴 Paid Time Off: 24 annual vacation days to relax and recharge.
🥗 Office Meals: Enjoy breakfasts and lunches (partially covered by the company).

Join us in shaping the future of CRM marketing! 🚀

Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.

Key Responsibilities:
- Develop and implement multi-channel CRM strategies through a data led approach, to drive customer engagement and retention, tailored to the look and feel of our B2B brands.
- Monitor and optimise CRM campaigns and customer journeys to improve customer experience
- Monitor KPIs related to customer engagement, retention, and revenue, to provide regular reports and insights to stakeholders.
- Analyse customer behavior and assess its impact on business KPIs.
- Segment customers based on behaviors to tailor offers and come up with effective campaigns and promotions aimed at maximizing revenue and retention.
- Stay up to date with industry trends, while also monitoring competitors to ensure our brands maintain best practices and being competitive.
- Collaborate with various departments to ensure cohesive promotion and offers that align with the overall business objectives.

Qualifications:

- Experience with Regulated markets.
- Proven CRM experience within the Entertainment industry.
- Knowledge of CRM systems.
- Experience with data analytics and reporting tools.
- Strong understanding of the Entertainment industry.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders and build strong relationships.
- Analytical mindset with the ability to interpret data, derive actionable insights, and drive strategic decision-making.
- Results-driven approach with a focus on delivering measurable business outcomes.

‍

What you’ll do:

• Own the P&L for Romania and define a clear roadmap for sustainable growth.
• Analyze market trends, competitors, and player behavior to shape the local strategy.
• Drive local performance across acquisition, retention, and product positioning in close cooperation with CRM, Content, Product, Affiliation, and Compliance teams.
• Localize global campaigns and ensure they are relevant for the Romanian audience and aligned with business goals.
• Develop and execute local promotional, bonus, and retention strategies for both casino and sports.
• Monitor key KPIs, budgets, and forecasts; prepare regular performance reports and turn insights into action.
• Ensure full regulatory compliance and manage relationships with local authorities and key market stakeholders.
• Lead local projects and coordinate cross-functional teams to secure smooth execution and strong brand visibility across channels

What we’re looking for:

• 4+ years in iGaming (casino or sports betting).
• At least 1 year in a Country Manager role or another senior market-level leadership position within the gambling industry.
• Deep understanding of Romanian customer behavior, cultural specifics, and regulatory framework.
• Strong understanding of acquisition channels, CRM, promotional strategy, and product-market fit in Romania.
• Native Romanian and fluent English.

We are seeking a versatile and proactive Organic Social Media Manager to oversee and grow our organic social presence across various brands and global markets. In this role, you won't just follow a script; you will be the driving force behind how our brands are perceived on a global stage, adapting your strategy to meet the unique needs of different audiences and shifting business priorities.

Locations:

Open to candidates currently based in, or willing to relocate to Lisbon!

Key Responsibilities:

Multi-Brand Content Strategy

• Develop, plan, and schedule high-impact organic content across various platforms (Facebook, Instagram, TikTok, YouTube, X).

• Adapt visuals, copy, and concepts to fit different brand identities and diverse global market trends.

• Ensure all content is on-brand, high-quality, and tailored to the specific platform it lives on.

• Manage multiple posting calendars simultaneously, ensuring consistent and timely delivery.

Global Community Management

• Monitor various social channels and engage with our global communities through active moderation and interaction.

• Act as the frontline for the brands, escalating customer-service-related issues to the appropriate internal teams.

• Analyze community sentiment and identify emerging global topics or "viral" opportunities.

Trend Research & Innovation

• Stay at the forefront of global social media trends, platform updates, and emerging content formats.

• Identify opportunities for real-time content that can be scaled across different brands or regions.

• Conduct competitor benchmarking across the global iGaming landscape to keep our brands ahead of the curve.

Performance Tracking & Optimization

• Monitor organic performance metrics (reach, engagement, growth) and deliver comprehensive reports.

• Use data to identify what works and propose improvements that can be applied across the portfolio.

• Run A/B tests on formats and captions to optimize organic reach and conversion.

Collaboration & Brand Integrity

• Work closely with design, brand, and paid social teams to ensure a cohesive 360-degree marketing approach.

• Support various marketing initiatives and product launches with strategic organic amplification.

• Serve as a brand guardian, ensuring that each brand maintains its unique voice and visual identity regardless of the market.

Requirements:

• Experience working within the iGaming domain (mandatory).

• 2 years of experience managing organic social media channels in a professional capacity.

• Fluency in English (mandatory); additional languages are a significant plus.

• Strong ability to switch between different "brand voices" and tones quickly.

• Basic design or content editing skills (e.g., Canva, Buffer, CapCut, or Adobe Suite).

• Excellent creative writing skills with an eye for digital storytelling.

• High adaptability: Comfortable working in a fast-paced environment where priorities and brand focuses may change.

• Data-driven mindset with the ability to turn metrics into actionable creative ideas.

Locations:

Open to candidates currently based in, or willing to relocate to Lisbon, Portugal.

Requirements:

• Management experience (min 2 years).
• 2+ Years of PPC/SEM experience. Agency or similar experience preferred.
• Google Ads, Apple, Microsoft Advertising experience.
• Understanding of techniques to improve paid campaigns and drive ROI.
• Great analytical skills, able to identify trends and act on it
• Outstanding ability to think creatively, and identify and resolve problems.
• High levels of integrity, autonomy, and self- motivation.
• A strong desire to learn and lead.
• Excel savvy
• Ability to multitask and work under pressure on a high pace environment

Responsibilities:

• Supervise a team of 3-5 PPC consultants in their daily roles, ensuring that they are productive and following internal processes correctly.
• Hold weekly 1-on-1s meetings with team members.
• Work closely with the Head of PPC reporting the status and plan for the activity
• Work with different internal departments to ensure delivery of materials and new brands
• Launch new brand activities
• Plan budget spend

‍

The Role

We’re looking for an innovative and strategic Head of Paid Social Media to lead and evolve our global social media presence across all platforms. This is a high-impact, cross-functional leadership role focused on performance marketing to drive full-funnel engagement and business growth.

Locations:

This position will require relocation to Lisbon, Portugal.

Job Type:
Office, on-site

Responsibilities:

• Lead the integrated global social media strategy across paid channels including Meta, TikTok, Instagram, X, LinkedIn, YouTube, Reddit, and emerging platforms.
• Manage and mentor a growing team of paid media buyers, content strategists, and community managers.
• Define and scale content strategy, working with Creative to deliver scroll-stopping, high-converting content tailored to each platform and audience segment.
• Oversee daily channel operations, from publishing and moderation to media buying and campaign optimization.
• Develop full-funnel social programs that align with brand, acquisition, and retention goals.
• Establish KPIs and reporting frameworks for both brand and performance metrics; continuously analyze performance and iterate.
• Champion community-building initiatives, influencer partnerships, and cultural moments that elevate brand relevance and customer loyalty.
• Collaborate cross-functionally with Creative, CRM, SEO, Product, and Data teams to ensure cohesion and amplification across channels.
• Drive innovation and experimentation, testing new formats, features, and emerging platforms to stay ahead of trends.
• Act as the voice of social internally, providing strategic direction and thought leadership to stakeholders and executives.

Qualifications:

• 7+ years of experience in social media marketing with at least 3+ years in a senior or leadership role overseeing paid strategies.
• Experience in iGaming is a must.
• Proven track record managing cross-platform strategies that drive both brand equity and business outcomes.
• Deep expertise in platform algorithms, social-first content formats, and community management best practices.
• Strong performance marketing acumen, including experience with ROAS-driven paid social campaigns.
• Strong leadership skills with a track record of building and nurturing high-performing teams.
• Proficient in social analytics and reporting tools such as Sprout, Brandwatch, Looker Studio, or native platforms.
• Exceptional communication skills and the ability to influence at all levels of an organization.
• Strategic thinker with creative sensibility and a deep passion for internet culture, trends, and storytelling.
• Bachelor’s or Master’s degree in Marketing, Communications, Business, or related field.

We’re strengthening our presence across Bulgaria and seeking a Country Manager with proven iGaming or Betting experience to drive our growth strategy in these dynamic markets.

📍 Location: Sofia, Bulgaria

💼 Full-time: iGaming Industry

🌍 Market: Bulgaria

🗣 Languages: Native Bulgarian speaker, fluent in English

What you’ll do

• Own full P&L responsibility and define a clear growth roadmap for Bulgaria.
• Build and lead a local team and agency network across marketing, CRM, affiliates, and partnerships.
• Adapt global brand, product, and acquisition strategies to local market dynamics and player behaviour.
• Establish and nurture high-value relationships with key affiliates, media partners, and payment providers to maximize growth potential.
• Orchestrate large-scale campaigns and sponsorships that build brand authority and player loyalty.
• Drive data-driven decision-making through performance KPIs: NGR, FTDs, LTV/CAC, retention, and reactivation metrics.
• Act as the voice of the market internally, providing insights and opportunities directly to senior leadership.

What we’re looking for

• 2+ years in iGaming or betting. Preferably on the operator side.
• 1+ year in a Country Manager position in iGaming
• Strong commercial mindset: proven record of scaling revenues and building profitable growth strategies.
• Deep understanding of Bulgaria player profiles, competitive landscape, and marketing channels.
• Native Bulgarian speaker, fluent in English outstanding stakeholder management and leadership skills.

Medier is looking for a strong, hands-on Country Manager for Romania to lead our growth and performance in the local market.

This is a strategic and execution-focused role where you'll be fully responsible for market development, performance, and compliance.

What you’ll do:

• Own the P&L for Romania and define a clear roadmap for growth.

• Analyze market trends, competitors, and user behavior to shape the go-to-market strategy.

• Localize global campaigns in cooperation with CRM, Content, and Product teams.

• Ensure full regulatory compliance and manage relationships with local authorities.

• Lead local projects, coordinate with internal departments, and ensure consistent brand visibility across channels.

• Develop and execute local promotional and retention strategies for casino and sports.

• Monitor key KPIs, prepare regular performance reports, and take action where needed.

What we’re looking for:

• 4+ years of iGaming experience (casino or betting), ideally on the operator side.

• At least 1 year in a senior local leadership role – Country Manager or Head of Marketing level within gambling.

• Deep understanding of Romanian customer behavior, cultural specifics, and regulatory framework.

• Strong commercial and operational mindset, with leadership experience and data-driven thinking.

• Native Romanian speaker, fluent in English.

• Based in Romania or open to relocate. 

• Language Mastery:  Arabic writer with excellent Modern Standard Arabic (MSA); familiarity with GCC dialects is a major plus.
• Experience: 4–7+ years of professional writing experience; iGaming, casino, or sports betting experience is required.
• Copywriting Skills: Strong expertise in conversion copywriting, including the creation of compelling offers, CTAs, and "hooks."
• SEO Knowledge: Solid grasp of SEO fundamentals, including keyword usage, content structure, internal linking, and user intent.
• Work Ethic: Comfortable managing high output and meeting strict daily deadlines.
• English Proficiency: Good English comprehension for understanding briefs and coordinating with international teams.

We offer excellent benefits, including but not limited to:

• 24 working days of vacation per year
• 6 sick days without a doctor's note
• Medical insurance with extensive coverage
• Birthdays, milestones and employee anniversaries celebrations
• Modern offices in great locations — with snacks and all the essentials
• Social Club with  gym and more than 50 events per year
• Breakfasts and lunches in the office (partially on us)
• Language classes & tennis lessons (partially covered)

• Platform Ownership: Own day-to-day content and growth for X and Telegram (including channels and groups).
• Content Strategy: Build and execute weekly/monthly content calendars covering both Sports and Casino verticals.
• Creative Execution: Produce high-performing formats including threads, match day posts, odds highlights, polls, memes, short clips, and promotional posts.
• Telegram Operations: Manage pinned posts, welcome flows, moderation rules, and anti-scam messaging.
• Growth Tactics: Execute cross-promotions, shoutouts, micro-influencer deals, community swaps, and partner coordination.
• Cross-Departmental Collaboration: Coordinate with VIP, CRM, and Support teams to route leads and inquiries properly.
• Performance Tracking: Monitor KPIs (joins, reach, engagement, clicks, registrations) and optimize strategies based on data.
• Brand Integrity: Maintain a consistent brand tone and ensure all content complies with internal guidelines.

• Experience: 2–4 years in social media or community management roles (iGaming experience is a significant plus).
• Platform Expertise: Strong understanding of Telegram growth mechanics and X engagement strategies.
• Subject Knowledge: Comfortable with iGaming content (sports betting + casino) and capable of working within fast daily cycles.
• Communication: Excellent copywriting skills in English (Arabic proficiency is a plus).
• Technical Skills: Basic design or video editing ability (Canva, CapCut, or Adobe basics) is a plus.
• Mindset: KPI-driven, highly organized, and able to collaborate effectively with multiple stakeholders.

We offer excellent benefits, including but not limited to:

• 24 working days of vacation per year
• 6 sick days without a doctor's note
• Medical insurance with extensive coverage
• Birthdays, milestones and employee anniversaries celebrations
• Modern offices in great locations — with snacks and all the essentials
• Social Club with  gym and more than 50 events per year
• Breakfasts and lunches in the office (partially on us)
• Language classes & tennis lessons (partially covered)

Job Summary

We are looking for a Regional CRM Manager to lead our CRM efforts . You’ll be responsible for designing and executing customer lifecycle strategies to drive engagement, retention, and customer lifetime value. You should have a deep understanding of iGaming/online entertainment experience, and CRM best practices.

Key Responsibilities:

• Develop and manage localized CRM strategies (Email, SMS, push notifications, onsite messaging, etc.)

• Own the customer journey and optimize communications across all stages: onboarding, engagement, churn prevention, and reactivation

• Plan, execute, and analyze CRM campaigns with a focus on personalization, segmentation, and ROI

• Collaborate with product, content, design, and data teams to deliver relevant and engaging campaigns

• Monitor KPIs such as retention rate, conversion, CLV, and churn — and proactively act on insights

• Ensure all campaigns are compliant with local regulations and responsible gaming practices

• Act as the main point of contact for all CRM-related initiatives 

Requirements:

• 3+ years of experience in CRM, preferably in iGaming, fintech, or digital entertainment

• Fluent English (written and spoken)

• Strong understanding of the market and user behavior

• Hands-on experience with CRM tools and platforms (Braze, Optimove, Salesforce, etc.)

• Data-driven mindset with experience in segmentation, A/B testing, and campaign analysis

• Excellent communication, planning, and organizational skills

• Self-starter with the ability to work independently in a fast-paced environment

What We Offer:

• Competitive salary package

• Opportunity to join a fast-growing, international company

• Creative freedom and ownership of your market

• Remote-first culture with flexible working hours

• Dynamic and collaborative work environment

Ready to make an impact in one of the most exciting digital spaces? Join Medier and take our markets to the next level.

We’re a high-growth, multi-brand organization operating across multiple markets in the world. To take our engagement and retention to the next level, we’re looking for a Head of CRM. This is a strategic and operational leadership role with a clear focus on data, process, and team enablement. If you're a results-oriented leader who builds structure, drives performance, and empowers teams through data, this is the role for. 

🎯 Key Responsibilities

Data-Led Strategy: Use data as your north star, ensuring all decisions, promotions, and campaign structures are insight-driven and performance-validated.

Promotional management: Excel in alignment, planning and deployment of complex promotional calendars with hundreds of events across multiple markets. 

Empowerment Through Data: Build frameworks and training to enable teams to self-serve, act on insights, and operate with confidence.

Leadership & Coaching: Manage and develop a high-performing CRM team, fostering a culture of ownership, collaboration, and continuous improvement.

Operational Excellence: Streamline CRM workflows, define best-in-class processes, and introduce scalable automation to reduce friction and increase output quality.

Cross-Functional Collaboration: Align closely with BI and other CRM teams to ensure a synchronized approach to customer engagement.

🏆 What We’re Looking For

CRM Expertise: 5-7+ years of CRM experience, with a strong focus on global .com markets and high-volume player databases.

Data Fluency: Advanced understanding of CRM metrics, segmentation, predictive modeling, A/B testing, and performance analytics.

Enablement Mindset: Proven track record of building frameworks that help others act on data independently.

Leadership Experience: Demonstrated success in leading teams large geographically spread teams of 20+ people, developing talent, and setting a vision others want to follow.

Agility & Ownership: Proactive, hands-on, and accountable, with a bias for action and a clear drive for continuous improvement.

Strong Communicator: Able to clearly articulate strategies, insights, and decisions to technical and non-technical audiences alike.

Efficiency-Driven: Experience in process design and scalable CRM operating models.

Ad Operations Specialist - a detail-oriented and technically skilled marketing specialist, part of the digital marketing team. This role is pivotal in supporting the execution, QA, and performance tracking of digital advertising campaigns across display and video channels.

The ideal candidate has a strong understanding of digital media platforms, creative QA processes, trafficking best practices, and an appreciation of the programmatic ecosystem. They are working cross-functionally with internal stakeholders and external vendors to ensure campaigns are launched flawlessly and meet our strategic objectives.

Locations:

Open to candidates currently based in, or willing to be relocated to Lisbon!


Job Type: 

On site

Key Responsibilities:

• Quality Assurance & Trafficking:
  
  
• Perform thorough QA of creative assets to ensure they meet technical specifications, platform requirements, and brand standards.
• Manage ad trafficking, scheduling, and tagging across DSPs, ad servers, and other third-party platforms.
• Conduct pre-launch and post-launch checks to ensure ads are deployed correctly, on time, and without discrepancies.
• Troubleshoot and resolve issues related to ad delivery, tracking, and performance with urgency.
  
  
• Campaign Monitoring & Optimization:
  
  
• Monitor live campaigns for pacing, performance, and correct placement across platforms.
• Identify issues such as underdelivery, broken tracking, or creative mismatches and take corrective action.
  
  
• Reporting & Analysis:
  
  
• Generate and distribute regular performance reports with actionable insights and key metrics.
• Analyze campaign delivery and effectiveness to recommend improvements.
  
  
• Process Development & Collaboration:
  
  
• Develop and refine standard operating procedures for campaign QA and trafficking workflows.
• Partner with media planners, programmatic buyers, creative teams, and vendors to ensure end-to-end campaign quality.
  
  

Qualifications:

• Experience in Ad Operations, Media QA, or Programmatic Campaign Management.
• Solid understanding of digital media platforms including DSPs (e.g., Adform, DV360), ad servers, SSPs, and tracking technologies.
• Familiarity with different creative formats: HTML5, static, VAST, MRAID, etc.
• Experience with QA tools and processes to identify and troubleshoot ad-serving issues.
• Excellent organizational skills with a keen eye for detail.
• Strong analytical thinking, with the ability to interpret data and translate it into insights.
• Excellent communication skills and comfort working cross-functionally in a fast-paced environment.
  
  

Nice to Have:

• Hands-on experience with Adform or similar DSP
• Experience with Bannerflow suite is a huge asset
• Familiarity with iGaming or performance-driven industries.
• Knowledge of GDPR/compliance standards in digital advertising.

We’re strengthening our presence across Slovakia and seeking a Country Manager with proven iGaming or Betting experience to drive our growth strategy in these dynamic markets.

📍 Location: Remote

💼 Full-time: iGaming Industry

🌍 Market: Slovakia

🗣 Languages: Native Slovak speaker, fluent in English

What you’ll do

• Own full P&L responsibility and define a clear growth roadmap for Slovakia.
• Build and lead a local team and agency network across marketing, CRM, affiliates, and partnerships.
• Adapt global brand, product, and acquisition strategies to local market dynamics and player behaviour.
• Establish and nurture high-value relationships with key affiliates, media partners, and payment providers to maximize growth potential.
• Orchestrate large-scale campaigns and sponsorships that build brand authority and player loyalty.
• Drive data-driven decision-making through performance KPIs: NGR, FTDs, LTV/CAC, retention, and reactivation metrics.
• Act as the voice of the market internally, providing insights and opportunities directly to senior leadership.

What we’re looking for

• 2+ years in iGaming or betting. Preferably on the operator side.
• 1+ year in a Country Manager position in iGaming
• Strong commercial mindset: proven record of scaling revenues and building profitable growth strategies.
• Deep understanding of Slovak player profiles, competitive landscape, and marketing channels.
• Native Slovak speaker, fluent in English outstanding stakeholder management and leadership skills.

We’re strengthening our presence across Sweden and seeking a Country Manager with proven iGaming or Betting experience to drive our growth strategy in these dynamic markets.

📍 Location: Remote

💼 Full-time: iGaming Industry

🌍 Market: Sweden

🗣 Languages: Native Swedish speaker, fluent in English

What you’ll do

• Own full P&L responsibility and define a clear growth roadmap for Sweden.
• Build and lead a local team and agency network across marketing, CRM, affiliates, and partnerships.
• Adapt global brand, product, and acquisition strategies to local market dynamics and player behaviour.
• Establish and nurture high-value relationships with key affiliates, media partners, and payment providers to maximize growth potential.
• Orchestrate large-scale campaigns and sponsorships that build brand authority and player loyalty.
• Drive data-driven decision-making through performance KPIs: NGR, FTDs, LTV/CAC, retention, and reactivation metrics.
• Act as the voice of the market internally, providing insights and opportunities directly to senior leadership.

What we’re looking for

• 2+ years in iGaming or betting. Preferably on the operator side.
• 1+ year in a Country Manager position in iGaming
• Strong commercial mindset: proven record of scaling revenues and building profitable growth strategies.
• Deep understanding of Swedish player profiles, competitive landscape, and marketing channels.
• Native Swedish speaker, fluent in English outstanding stakeholder management and leadership skills.

We are looking for a Middle Game Designer who lives and breathes mobile gaming. You won’t just be "making games"; you’ll be crafting experiences. You will bridge the gap between creative vision and technical execution, ensuring our projects are balanced, engaging, and optimized for success in a competitive market.

Key Responsibilities

• Concept Development: Conceptualize and flesh out game ideas based on specific themes or market trends.

• Documentation: Create, maintain, and evolve the Game Design Document (GDD) to serve as the "source of truth" for the team.

• Systems & Mechanics: Design core gameplay loops, meta-gameplay systems, and mechanics that keep players coming back.

• Economy & Balance: Master the math. You’ll be responsible for balancing gameplay difficulty and fine-tuning the in-game economy.

• Technical Specs: Translate your vision into actionable technical specifications for our programmers and artists.

• Full Lifecycle Support: Oversee the development process from initial prototype through to post-launch analysis, using data to iterate and improve.

Skills & Experience Required

• 1.5+ Years of Experience: Proven track record in a Game Designer role specifically within the Mobile Games sector.

• Deep Gaming Intuition: You have a high "gaming IQ." You stay on top of trends, play everything, and understand why certain mechanics work while others fail.

• Rapid Iteration: The ability to ideate quickly and pivot creative concepts under tight deadlines without breaking a sweat.

• Exceptional Multitasking: You’re comfortable juggling multiple tasks and keeping the "big picture" in mind while focusing on the details.

• Communication: Strong ability to explain complex systems to both technical and non-technical team members.

Why Join Us?

At Medier, you’ll work in an environment where data meets wild creativity. We value fast movers, analytical thinkers, and anyone who isn't afraid to challenge the status quo to deliver better results.

Medier is an innovative company in the online entertainment industry, working with a vast network of over 1,000 affiliate partners. To ensure smooth and efficient payment processes, we are expanding our team and looking for a dedicated Affiliate Financial manager to join our Warsaw office.

Key Responsibilities:

• Manage and process affiliate invoices, ensuring accuracy and compliance with company policies
• Communicate with affiliates to request and review invoices for completeness
• Resolve discrepancies and payment issues in collaboration with internal finance teams
• Maintain organized financial records and track affiliate payments
• Generate reports on invoice status and payment flow for management
• Assist in month-end closing activities related to affiliate invoicing

Requirements:

• Prior experience in accounts payable, invoicing, or finance-related roles
• Strong attention to detail and ability to manage numerical data
• Proficiency in Microsoft Excel and accounting software
• Excellent organizational and time-management skills
• Strong communication skills to interact with affiliates and internal teams
• Ability to multitask and meet deadlines in a fast-paced environment

🎁 What We Offer:

• 🏢 A dynamic and collaborative work environment
• 🩺 Comprehensive medical insurance and wellness perks
• 🎾 Sports benefits
• 📈 Career growth opportunities in a fast-paced industry
• 🎉 Fun and engaging company culture
• 🌴 20-26 days of vacation per year

About Us:

Medier is a European IT product company that creates cutting-edge online entertainment projects. We are looking for Tester Coordinator to join our team and play a key role in our customer engagement efforts.

• Lead and coordinate a team of localization testers, acting as the main point of contact and handling all incoming requests from testers
• Assist in prioritizing testing tasks in accordance with business needs
• Assign specific testing tasks to appropriate testers, analyzing workload and priority for business needs
• Verify and validate test results, including localization quality throughout the user journey
• Ability to navigate online casino websites
• Ability to guide testers in finding inconsistencies/bugs and know where to escalate them for resolution
• Interact with teams, including the affiliate department, CRM team, country managers, technical teams, and other stakeholders
• Mentor, coach, and train testers to improve quality, efficiency, and product understanding
• Ensure a high level of attention to detail and maintain high quality standards in all tester activities
• Quickly understand, analyze, and navigate incoming testing requests
• Work effectively in a multitasking mode in a dynamic environment
• Take a proactive approach to identifying problems, improving processes, and making suggestions for optimization

What We Offer:

✨ Career Growth & Learning: Exciting challenges and professional development opportunities.
🛂 Official Employment: Fully compliant with EU laws, including support for family relocation.
✈️ Relocation Package: Includes flight tickets and two weeks of accommodation.
🏋️ On-Site Fitness Corner: Stay active while at work!
🗣 Language Courses: Partial reimbursement for language learning.
🎁 Birthday Gift: Because your special day matters to us!
🌴 Paid Time Off: 24 annual vacation days to relax and recharge.
🥗 Office Meals: Enjoy breakfasts and lunches (partially covered by the company).

Join us in shaping the future of Marketing! 🚀