Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond. Join us in revolutionizing work and building agile teams.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

Responsibilities

Financial Ownership & Forecasting

• Drive the monthly, quarterly, and long-range forecasting for cloud and hosting expense

• Build and maintain driver-based models for AI workloads (Training vs. Inference), connect product roadmaps, usage assumptions, and infrastructure demand to financial plans

• Lead monthly forecast process for capitalized labor (IDSW capitalization); partnering with Accounting and Engineering to track initiative alignment and ensure project-level visibility

Cost Optimization & FinOps Excellence

• Identify and drive efficiency opportunities across cloud and GPU spend through utilization optimization, capacity planning, and pricing levers

• Establish financial guardrails for AI and infrastructure investments to balance spend discipline with innovation and long-term growth

• Deliver vendor showback reporting to surface utilization insights, partnering with Strategic Sourcing on tool rationalization and contract optimization.

Strategic Partnership & Investment Frameworks

• Establish baseline ROI metrics for AI and SMB investments, defining "fully burdened" costs per initiative/product

• Develop scalable frameworks for evaluating incremental investment trade-offs, providing leadership with insights on payback and resource allocation

• Partner with the business to build investment proposals that justify and prioritize high-stakes strategic initiatives

Executive Communication & Reporting

• Prepare executive-ready materials for QBRs, leadership reviews, and long-range planning

• Translate complex technical and financial concepts into clear narratives, recommendations, and decision options

• Act as a thought partner to Finance leadership in scaling FinOps capabilities as the business grows

What it takes to catch our eye

• 7-10 years in FinOps, Strategic Finance, or FP&A, with experience supporting Product, Engineering, Infrastructure, or AI-driven businesses

• Deep understanding of cloud economics, GPU-intensive workloads, and the cost levers of LLM providers (OpenAI, Anthropic, etc.).

• Proven ability to build driver-based models that connect technical inputs to financial outcomes

• Experience developing unit economics, ROI frameworks, and investment evaluation models

• Excellent business partnering with engineering and product teams to provide financial analysis and insights to critical strategic decisions, able to influence without authority and challenge assumptions constructively

• Strong executive storytelling skills, comfort translating complex engineering concepts into simple financial narratives

• Ownership mindset with a bias toward action and accountability

Come change how the world works.

Upwork is establishing an operational hub in Toronto, Canada. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open.

This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities.

Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. 

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice and the Applicant Privacy Addendum (Canada). 

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. 

From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

Senior Financial Analyst, Corporate FP&A 

The Corporate Financial Planning & Analysis team partners closely with the VP of Finance, CFO, and executive leadership to shape Upwork’s financial strategy and long-term direction. As a Senior Analyst based in our Toronto hub, you will play a critical role in owning monthly and quarterly forecasting for the corporate balance sheet and cash flow statements. This is a highly visible position with regular exposure to senior leadership, where your structured thinking, financial rigor, and clear communication will directly influence decision-making at the highest levels of the company.

In this role, you will lead forecasting and analysis across fixed assets, intangible assets, equity and share-based compensation, integrated cash flows, and provisions for transaction losses. You will translate complex financial data into clear insights and executive-ready materials, including monthly forecast presentations and quarterly Board of Directors decks. Working from our Toronto hub, you will collaborate cross-functionally with global stakeholders while contributing to a strong local finance presence and community.

Responsibilities

• Own end-to-end monthly and quarterly forecasting for the corporate balance sheet and cash flow statements, ensuring accuracy, timeliness, and alignment with company targets
• Lead variance analysis against budget and prior forecasts, delivering clear insights and actionable recommendations to executive stakeholders
• Develop and maintain financial models across fixed assets, intangible assets, equity and share-based compensation, integrated cash flows, and transaction loss provisions
• Prepare executive-ready reporting, including monthly forecast presentations and quarterly Board of Directors materials, with concise commentary on key drivers, risks, and opportunities
• Partner cross-functionally with Accounting, Investor Relations, Tax, and business leaders to ensure consistency between actuals, forecasts, and long-term plans
• Leverage AI tools to streamline reporting, summarize complex data sets, and enhance forecasting efficiency, while reviewing outputs for accuracy and financial integrity
• Identify and implement process improvements in forecasting workflows that increase scalability, transparency, and operational effectiveness

What it takes to catch our eye

• 2 to 4 years of experience in FP&A, investment banking, consulting, or a related analytical role with exposure to public company financials
• Strong financial acumen with demonstrated experience analyzing 10-Ks, balance sheets, and cash flow statements in a public company or SaaS environment
• Advanced Excel and financial modeling skills, with a structured approach to problem solving and comfort navigating ambiguity
• Clear and concise communication skills, with experience preparing materials for senior leadership or executive audiences
• Demonstrated ability to use AI tools to support financial analysis, reporting, or planning workflows, applying structured prompting and reviewing outputs critically to ensure accuracy and relevance

Come change how the world works.

Upwork is establishing an operational hub in Toronto, Canada. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open.

This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities.

Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. 

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice and the Applicant Privacy Addendum (Canada). 

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

Upwork’s Marketing Analytics team is focused on optimizing our growth engines through rigorous experimentation and data-driven decision making. This role sits at the intersection of product and marketing, driving measurement and experimentation across the customer funnel to improve acquisition, engagement, and conversion. You will partner cross-functionally with product, marketing, SEO, and data science teams to design experiments, analyze user behavior, and build frameworks that inform growth strategy. This role also supports understanding organic discovery, including traditional search and emerging AI-driven discovery surfaces.

Your Responsibilities:

• Organic & AI Discovery Analytics: Support analysis of organic channels, including SEO and emerging AI-driven discovery (e.g., ChatGPT, Gemini). Evaluate performance signals such as engagement, traffic, and visibility.
• Strategic Communication: Present insights and recommendations to marketing leadership, influencing growth strategy and prioritization.
• Experimentation & Testing: Design, execute, and analyze A/B and incrementality tests. Define hypotheses, success metrics, and test duration, and conduct deep post-test analysis to inform decisions.
• Drive insights that improve conversion, engagement, and overall growth.
• Data Extraction & Technical Analysis: Extract and analyze large datasets using SQL, Python, or R to support experimentation, user behavior analysis, and growth initiatives.
• Experimentation Tooling: Utilize platforms such as Statsig, Optimizely, VWO, or similar tools to implement and monitor experiments across experiences.
• SEO Tooling: Leverage tools such as Google Search Console, SEMrush, Ahrefs, or similar to explore keyword performance and on-site engagement trends.

What it takes to catch our eye:

• A degree in Mathematics, Statistics, Economics, Computer Science, or a related quantitative field.
• Proven experience designing and executing experiments (A/B, multivariate, incrementality), including hypothesis development, metric definition, sample sizing, and post-test analysis.
• Experience in marketing or growth analytics, with a strong focus on customer funnels, acquisition, and conversion optimization. Experience with organic search and SEO analytics.
• Technical Proficiency: Strong SQL skills and proficiency in Python or R for analyzing large datasets and supporting experimentation and analytics workflows.
• Experimentation Tools: Experience with platforms such as Statsig, Optimizely, VWO, or similar tools used to run and monitor experiments.
• BI tools such as Looker or Tableau. (SEO-specific tools are a plus, e.g., Google Search Console, SEMrush, Ahrefs, Botify, Screaming Frog)
• Testing & Statistical Knowledge: Strong foundation in experimental design, statistical significance, and methods to measure incremental impact.
• Marketplace Context: Previous experience in a two-sided marketplace or consumer tech environment will be highly regarded.

Come change how the world works.

Upwork is establishing an operational hub in Toronto, Canada. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open.

This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities.

Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. 

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at upwork.com and follow on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at go-lifted.com and follow on LinkedIn.

We are seeking a Senior Director of Corporate Development who is passionate about M&A, investments and shaping the long-term strategy of a category-defining company. This senior role will help set, influence and implement inorganic growth opportunities through creative idea generation and disciplined execution, lead and manage the full deal lifecycle—identifying, evaluating and structuring M&A and investments as well as integrating acquisitions—and partner closely with the executive team to ensure each transaction can unlock innovation, accelerate growth and drive long-term shareholder value.

This role reports to the VP of Strategy, Corporate Development & Partnerships and offers a high degree of executive visibility, partnering closely with leaders across the company.

Responsibilities:

• Lead End-to-End M&A and Investments Execution: Support Upwork’s growth strategy through identification, assessment and execution of potential mergers, acquisitions, investments, and joint ventures including sourcing, valuation, due diligence, commercial and legal document negotiations, and post-merger integration.
• Financial Modeling & Business Case Development: Build and oversee detailed evaluation exercises (Build/Buy/Partner), valuation models, ROI frameworks, and scenario analyses to evaluate deal economics and to prepare acquisition and investment business cases.
• Executive & Board Engagement: Translate complex market insights into actionable recommendations and prepare investment / M&A memos and presentations for leadership and the Board of Directors to secure buy-in on major initiatives.
• Integration Leadership: Drive post-deal integration in partnership with cross-functional leaders to maximize value capture and ensure acquired capabilities are successfully scaled within Upwork’s platform by setting KPIs and milestones to measure integration success and drive value realization.
• Competitive & Market Intelligence: Partner with Corporate Strategy team to build and advance a disciplined approach to market, competitive, and ecosystem intelligence to identify white spaces, disruptive trends, emerging opportunities and prospective companies to partner with, invest in or acquire.
• Team Leadership & Development: Provide strategic direction and mentorship to a high-performing Corporate Development team, driving a culture of collaboration, accountability, and continuous learning. Oversee workload prioritization, professional growth, and performance management to ensure the team consistently delivers at the highest standard across all phases of M&A and investment execution.
• Ecosystem Relationships: Cultivate relationships with bankers, VCs, advisors, and entrepreneurs to ensure strong deal and information flow.

What it takes to catch our eye:

• 12+ years in corporate development, investment banking, management consulting, or private equity with a consistent track record of leading and evaluating end-to-end transactions and deep exposure to technology and innovation ecosystems.
• Strong strategic vision and business acumen with an understanding of key business drivers and the ability to connect M&A and investment opportunities to product and long-term market trends, translating insights into actionable strategies.
• Significant experience in managing people and leading cross-functional teams to execute all aspects of a deal, from idea generation to due diligence and negotiations, with strong negotiation experience and a reputation for closing complex, high-value deals.
• Exceptional analytical, financial modeling, valuation and problem-solving skills, with the ability to translate analysis into clear recommendations.
• Executive presence and communication skills with experience influencing and presenting to GMs, product leaders, C-suite and Board level executives on product strategy, go-to-market decisions, and long-range planning in addition to M&A execution.
• Familiarity with marketplaces, AI or HR/labor tech strongly preferred.
• Excellent judgement with the ability to think creatively and conceptually, while thriving in a highly dynamic, fast-paced environment.
• Exceptional strategic thinking and executive communication skills, with the ability to influence across all levels of an organization
• A bias for action, growth mindset, and ability to navigate ambiguity and complexity with clarity and purpose

Come change how the world works.

At Upwork, you’ll shape the future of work for a global, remote-first workforce, creating economic opportunities for professionals worldwide. While we have a physical office in Palo Alto, we currently hire full-time employees in 34 U.S. states, making it easier than ever to join our mission from wherever you call home.

Our culture is built on trust, risk-taking, customer focus, and excellence, all in service of our core mission: to create economic opportunities so people have better lives. We embrace authenticity and inclusion, encouraging everyone to bring their whole selves to work. Personal and professional growth is a priority here, supported through development programs, mentorship, and our Upwork Belonging Communities.

We’re proud to offer benefits that go beyond the basics, including comprehensive medical coverage for you and your family, unlimited PTO, a 401(k) plan with matching, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. Visit our Life at Upwork page to learn more about our values, working principles, and the overall employee experience.

Ready to help shape the future of work? Check out our Careers page to learn more about opportunities at Upwork.

Upwork is an Equal Opportunity Employer committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics under federal, state, or local law.

Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances.

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

Upwork’s Corporate Strategy & Development team drives high-impact initiatives that shape the future of the world’s work marketplace. As we continue expanding our Enterprise solutions, AI capabilities, and global marketplace, inorganic growth remains an important lever for accelerating our strategy. The team partners closely with senior leaders across Product, Engineering, GTM, Trust & Safety, Finance, and People to identify, evaluate, and integrate acquisitions that advance Upwork’s long-term vision.

We are seeking a Director of M&A Integration — an experienced and strategic individual contributor who will own the strategy, planning, implementation and execution of integration efforts across Upwork’s acquisition portfolio. This leader will join the Strategy, Corporate Development and Partnerships organization and bring strong cross-functional influence, integration expertise, and operational rigor to ensure newly acquired teams, technologies, products and businesses are set up for long-term success. 

Responsibilities:

Lead End-to-End M&A Integration

• Define and drive integration strategy, workstreams and timelines across all phases: pre-sign diligence, signing-to-close planning, and post-close execution to align with strategic and financial objectives.
• Lead integration planning and project management with clear milestones, resource needs and timelines to facilitate efficient decision-making, manage risks and interdependencies and drive value creation and capture.
• Drive cross-functional implementation and execution from Day 1 readiness through product, technology, operational, and go-to-market integration.
• Anticipate, identify and resolve integration obstacles, surface risks early, consider dependencies, and drive escalations in partnership with functional leaders.
• Establish and track integration KPIs, value realization metrics, and post-deal scorecards and deliver high-quality, executive-ready communication to maintain alignment, highlight progress, and advance issues as needed.
• Ensure acquired teams are set up for success - supporting onboarding, team structure, cultural alignment, and retention of key talent.

Strategic Partnership & Cross-Functional Leadership

• Serve as a core member of the deal team, contributing integration insights to target evaluation, diligence, and deal structuring.
• Partner closely with Product, Engineering, GTM, Trust & Safety, Finance, and People to align executives on integration scope, operating model, and decision-making.
• Provide integration thought leadership, best practices, and advisory support across the business.
• Lead customer, marketplace, and competitive insights workstreams to inform acquisition strategy.
• Guide virtual cross-functional teams and onboard newly acquired employees in a complex, matrixed environment.

Capability Building & Performance Excellence

• Enhance Upwork’s M&A integration playbooks, tools, processes, and best practices.
• Conduct post-mortems and integrate learnings into future deals.
• Prepare integration updates and insights for senior executives and the Board of Directors.
• Support broader Corporate Strategy initiatives outside of M&A as needed.

What It Takes to Catch Our Eye:

• 10–15+ years of M&A integration, consulting, or operational leadership experience, with a minimum of 5+ years directly leading M&A integrations end-to-end.
• Strong track record integrating teams, technology, and operational processes within technology or marketplace/SaaS environments.
• Ability to operate as a high-impact individual contributor driving complex, global integration efforts.
• Excellent cross-functional influence skills and executive presence.
• Exceptional program management, analytical skills, and attention to detail.
• Superior written and verbal communication skills, including executive-level reporting.
• Proficiency in Google Workspace; Smartsheet experience a plus.
• MBA or equivalent experience preferred.
• Willingness to travel as needed.

Come change how the world works.

At Upwork, you’ll shape the future of work for a global, remote-first workforce, creating economic opportunities for professionals worldwide. While we have a physical office in Palo Alto, we currently hire full-time employees in 21 U.S. states, making it easier than ever to join our mission from wherever you call home.

Our culture is built on trust, risk-taking, customer focus, and excellence, all in service of our core mission: to create economic opportunities so people have better lives. We embrace authenticity and inclusion, encouraging everyone to bring their whole selves to work. Personal and professional growth is a priority here, supported through development programs, mentorship, and our Upwork Belonging Communities.

We’re proud to offer benefits that go beyond the basics, including comprehensive medical coverage for you and your family, unlimited PTO, a 401(k) plan with matching, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. Visit our Life at Upwork page to learn more about our values, working principles, and the overall employee experience.

Ready to help shape the future of work? Check out our Careers page and follow us on LinkedIn, Facebook, Instagram, TikTok, and X to learn more about life at Upwork.

Upwork is an Equal Opportunity Employer committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics under federal, state, or local law.

Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.