We are looking for a Head of Store Operations (Grocery & Retail) to help scale Bolt’s rapidly growing business in London, UK.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Head of Store Operations (Grocery & Retail), you will sit at the heart of our marketplace, owning the end-to-end operational strategy that powers merchant excellence and shaping how we deliver service as a core pillar of Bolt’s Customer Value Proposition.

As the subject matter expert for merchant operations, you will define and scale the operating model across onboarding, catalog quality, customer support, and order reliability. 

You will drive global strategies for merchant enablement while building robust playbooks, governance frameworks, and scalable processes that ensure we consistently meet and exceed global operational KPIs. From improving operational efficiency to overseeing key operational levers, you will ensure our merchant ecosystem runs smoothly and delivers a consistently high-quality experience.

• Define and drive a "best-in-class" strategy that sets the gold standard for store operations across every market we touch.
• Take total ownership of the journey—from the moment a merchant signs to the day they become a power user—stripping away friction and boosting execution.
• Turn "how we work" into a competitive advantage by creating the frameworks and KPIs that ensure high-quality delivery at massive scale.
• Lead a rigorous, data-driven culture where insights aren’t just numbers—they are the catalysts for better retention and merchant growth.
• Partner with Product and Engineering to build the tools of the future, ensuring our workflows are as fast and reliable as the technology behind them.
• Lead and mentor a high-performing team, fostering a culture where accountability, ownership, and constant evolution are the norms.

• You have heavy-hitting operations experience across diverse geographies and complex markets.
• You don't just follow trends; you build simple, elegant processes from the ground up and obsess over that "1% improvement" every single day.
• You can zoom out to set a 3-year vision and zoom in to fix a granular workflow. You know that strategy without execution is just a daydream.
• You have a "data-first" mindset, using evidence to navigate ambiguity and turn complex hurdles into clear pathways forward.
• You are a seasoned leader who wins over stakeholders through expertise and commitment, while empowering your team to reach their full potential.
• You thrive in fast-paced environments (ideally in Grocery, 3P, or Retail) and possess a relentless ownership mindset that gets things done.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for a Head of Store Operations (Grocery & Retail) to help scale Bolt’s rapidly growing business in Tallinn, Estonia

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Head of Store Operations (Grocery & Retail), you will sit at the heart of our marketplace, owning the end-to-end operational strategy that powers merchant excellence and shaping how we deliver service as a core pillar of Bolt’s Customer Value Proposition.

As the subject matter expert for merchant operations, you will define and scale the operating model across onboarding, catalog quality, customer support, and order reliability. 

You will drive global strategies for merchant enablement while building robust playbooks, governance frameworks, and scalable processes that ensure we consistently meet and exceed global operational KPIs. From improving operational efficiency to overseeing key operational levers, you will ensure our merchant ecosystem runs smoothly and delivers a consistently high-quality experience.

• Define and drive a "best-in-class" strategy that sets the gold standard for store operations across every market we touch.
• Take total ownership of the journey—from the moment a merchant signs to the day they become a power user—stripping away friction and boosting execution.
• Turn "how we work" into a competitive advantage by creating the frameworks and KPIs that ensure high-quality delivery at massive scale.
• Lead a rigorous, data-driven culture where insights aren’t just numbers—they are the catalysts for better retention and merchant growth.
• Partner with Product and Engineering to build the tools of the future, ensuring our workflows are as fast and reliable as the technology behind them.
• Lead and mentor a high-performing team, fostering a culture where accountability, ownership, and constant evolution are the norms.

• You have heavy-hitting operations experience across diverse geographies and complex markets.
• You don't just follow trends; you build simple, elegant processes from the ground up and obsess over that "1% improvement" every single day.
• You can zoom out to set a 3-year vision and zoom in to fix a granular workflow. You know that strategy without execution is just a daydream.
• You have a "data-first" mindset, using evidence to navigate ambiguity and turn complex hurdles into clear pathways forward.
• You are a seasoned leader who wins over stakeholders through expertise and commitment, while empowering your team to reach their full potential.
• You thrive in fast-paced environments (ideally in Grocery, 3P, or Retail) and possess a relentless ownership mindset that gets things done.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for a Sales Operations Manager (Grocery & Retail) to define, scale, and optimize the sales operating model across Bolt Food’s Grocery & Retail business.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

You will work closely with the Sales Operations Manager and Regional teams to ensure that Sales teams operate with clear structure, accurate data, and actionable insights, enabling more predictable and efficient growth.

• Define the heartbeat of our sales organization by designing KPI frameworks that aren't just numbers, but realistic, ambitious roadmaps for our Regional Managers.
• Take ownership of our sales forecasting and pipeline health, turning data into a crystal ball that predicts risks and identifies opportunities long before they happen.
• From lead to close, design and standardize a world-class sales process, creating the "Rules of Engagement" that allow us to scale seamlessly across new markets.
• Constantly hunting down bottlenecks in the sales cycle to ensure our teams are leaner, faster, and more effective.
• Building the ultimate toolkit, developing high-impact sales playbooks and pitch frameworks that help our teams win across every customer segment.
• Lead the charge in training, leveling up our local teams in everything from complex negotiations to master-level tool usage.

• You have a proven track record in Sales/Revenue Ops or Management Consulting, with a deep-seated understanding of how winning sales cycles actually work.
• You don't just "look" at data; you interpret funnel health and translate complex metrics into clear, actionable improvements that the whole team can get behind.
• You are an expert at designing end-to-end workflows and have a knack for making complicated systems feel simple and scalable.
• You are a power user of Salesforce (or similar ecosystems) and feel right at home navigating BI tools to pull insights from multiple data sources.
• You are a pro at stakeholder management, capable of gaining buy-in from senior sales leaders and working cross-functionally to get things done.
• You bring a high-ownership attitude and thrive in high-growth environments. If you’re familiar with AI tools to boost efficiency, that’s a massive plus!

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

Sales Operations Manager (Grocery & Retail)

We are looking for a Sales Operations Manager (Grocery & Retail) to define, scale, and optimize the sales operating model across Bolt Food’s Grocery & Retail business.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

You will work closely with the Sales Operations Manager and Regional teams to ensure that Sales teams operate with clear structure, accurate data, and actionable insights, enabling more predictable and efficient growth.

• Define the heartbeat of our sales organization by designing KPI frameworks that aren't just numbers, but realistic, ambitious roadmaps for our Regional Managers.
• Take ownership of our sales forecasting and pipeline health, turning data into a crystal ball that predicts risks and identifies opportunities long before they happen.
• From lead to close, design and standardize a world-class sales process, creating the "Rules of Engagement" that allow us to scale seamlessly across new markets.
• Constantly hunting down bottlenecks in the sales cycle to ensure our teams are leaner, faster, and more effective.
• Building the ultimate toolkit, developing high-impact sales playbooks and pitch frameworks that help our teams win across every customer segment.
• Lead the charge in training, leveling up our local teams in everything from complex negotiations to master-level tool usage.

• You have a proven track record in Sales/Revenue Ops or Management Consulting, with a deep-seated understanding of how winning sales cycles actually work.
• You don't just "look" at data; you interpret funnel health and translate complex metrics into clear, actionable improvements that the whole team can get behind.
• You are an expert at designing end-to-end workflows and have a knack for making complicated systems feel simple and scalable.
• You are a power user of Salesforce (or similar ecosystems) and feel right at home navigating BI tools to pull insights from multiple data sources.
• You are a pro at stakeholder management, capable of gaining buy-in from senior sales leaders and working cross-functionally to get things done.
• You bring a high-ownership attitude and thrive in high-growth environments. If you’re familiar with AI tools to boost efficiency, that’s a massive plus!

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for a Stores Onboarding Manager  to set our enterprise grocery and retail merchants up for success on Bolt’s marketplace from day one. 

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

You will own the end-to-end onboarding experience—ensuring every launch is seamless, efficient, and on time—while continuously improving how we bring merchants onto the platform through standardized processes and new product innovations.

• Lead end-to-end onboarding for high-value enterprise merchants, orchestrating complex API/SFTP integrations and platform configurations from kickoff to go-live.
• Design, document, and standardize robust SOPs and onboarding frameworks to ensure every launch is efficient, compliant, and ready for scale.
• Act as the primary strategic partner for new merchants, delivering high-impact in-store training and providing "hypercare" support to build lasting relationships.
• Collaborate with Product, Tech, Sales, and Ops teams to dismantle blockers and streamline the merchant journey through expert stakeholder management.
• Proactively identify friction points in the onboarding funnel and spearhead product or process improvements to reduce time-to-launch and boost catalog quality.
• Monitor KPIs through the critical first 90 days post-launch while managing operational tools and "picker app" guidelines to ensure peak performance.

• You bring experience in Strategy & Operations, BizOps, or a similar high-growth environment, ideally within e-commerce or digital marketplaces.
• You have the ability to translate complex technical requirements into business value, comfortably engaging both engineering teams and C-suite stakeholders.
• You hold a data-first mindset with the ability to build sophisticated trackers, reports, and dashboards that turn raw numbers into actionable growth strategies.
• You are an expert user of either Excel or Google Sheets, with a knack for building the frameworks and processes that keep a business organised.
• You have an exceptional attention to detail and the stamina to manage multiple complex workstreams simultaneously while hitting aggressive deadlines.
• You have a natural curiosity for the why behind operational hurdles and a relentless drive to build better, faster, and more efficient ways of working.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days. 

*Some perks may differ depending on your location and role.

We are looking for a Stores Onboarding Manager to set our enterprise grocery and retail merchants up for success on Bolt’s marketplace from day one. 

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

You will own the end-to-end onboarding experience—ensuring every launch is seamless, efficient, and on time—while continuously improving how we bring merchants onto the platform through standardized processes and new product innovations.

• Lead end-to-end onboarding for high-value enterprise merchants, orchestrating complex API/SFTP integrations and platform configurations from kickoff to go-live.
• Design, document, and standardize robust SOPs and onboarding frameworks to ensure every launch is efficient, compliant, and ready for scale.
• Act as the primary strategic partner for new merchants, delivering high-impact in-store training and providing "hypercare" support to build lasting relationships.
• Collaborate with Product, Tech, Sales, and Ops teams to dismantle blockers and streamline the merchant journey through expert stakeholder management.
• Proactively identify friction points in the onboarding funnel and spearhead product or process improvements to reduce time-to-launch and boost catalog quality.
• Monitor KPIs through the critical first 90 days post-launch while managing operational tools and "picker app" guidelines to ensure peak performance.

• You bring experience in Strategy & Operations, BizOps, or a similar high-growth environment, ideally within e-commerce or digital marketplaces.
• You have the ability to translate complex technical requirements into business value, comfortably engaging both engineering teams and C-suite stakeholders.
• You hold a data-first mindset with the ability to build sophisticated trackers, reports, and dashboards that turn raw numbers into actionable growth strategies.
• You are an expert user of either Excel or Google Sheets, with a knack for building the frameworks and processes that keep a business organised.
• You have an exceptional attention to detail and the stamina to manage multiple complex workstreams simultaneously while hitting aggressive deadlines.
• You have a natural curiosity for the why behind operational hurdles and a relentless drive to build better, faster, and more efficient ways of working.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days. 

*Some perks may differ depending on your location and role.

We are looking for a Catalog Operations Manager (Grocery & Retail) to own and elevate the global catalog quality for Grocery & Retail merchants at Bolt Food.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Catalog Operations Manager, you will you will ensure that our platform accurately reflects the breadth and quality of products available in our merchants’ physical stores - driving SKU accuracy, product discoverability, and overall menu quality to deliver a best-in-class customer experience and unlock commercial growth.

• Take ownership of end-to-end projects, turning complex challenges into streamlined, high-impact solutions.
• Influence the roadmap by identifying market trends and translating them into actionable growth opportunities.
• Work shoulder-to-shoulder with cross-functional teams to ensure a seamless, world-class user experience.
• Analyze key performance metrics to refine processes, ensuring our operations are as lean as they are effective.
• Act as a technical or operational North Star, fostering a culture of excellence and continuous learning within the team.
• et the gold standard for every deliverable, ensuring our brand remains synonymous with reliability and innovation.

• You don’t just meet targets; you have a history of smashing them in fast-paced, evolving environments.
• You possess the "detective" skills to dive deep into data and the "architect" skills to build from your findings.
• You can distill technical jargon into "boardroom-ready" insights that inspire stakeholders at all levels.
• You thrive in the "grey area," pivoting quickly when priorities shift without losing sight of the finish line.
• You are a power user of Excel/G-Sheet skills are a must (Python or SQL knowledge is a plus.
• You’re not looking for a "desk job"—you’re looking for a platform where your ambition and curiosity are rewarded.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for a Catalog Operations Manager (Grocery & Retail) to own and elevate the global catalog quality for Grocery & Retail merchants at Bolt Food.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Catalog Operations Manager, you will you will ensure that our platform accurately reflects the breadth and quality of products available in our merchants’ physical stores - driving SKU accuracy, product discoverability, and overall menu quality to deliver a best-in-class customer experience and unlock commercial growth.

• Take ownership of end-to-end projects, turning complex challenges into streamlined, high-impact solutions.
• Influence the roadmap by identifying market trends and translating them into actionable growth opportunities.
• Work shoulder-to-shoulder with cross-functional teams to ensure a seamless, world-class user experience.
• Analyze key performance metrics to refine processes, ensuring our operations are as lean as they are effective.
• Act as a technical or operational North Star, fostering a culture of excellence and continuous learning within the team.
• et the gold standard for every deliverable, ensuring our brand remains synonymous with reliability and innovation.

• You don’t just meet targets; you have a history of smashing them in fast-paced, evolving environments.
• You possess the "detective" skills to dive deep into data and the "architect" skills to build from your findings.
• You can distill technical jargon into "boardroom-ready" insights that inspire stakeholders at all levels.
• You thrive in the "grey area," pivoting quickly when priorities shift without losing sight of the finish line.
• You are a power user of Excel/G-Sheet skills are a must (Python or SQL knowledge is a plus.
• You’re not looking for a "desk job"—you’re looking for a platform where your ambition and curiosity are rewarded.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

Bolt is looking for a driven and strategic Business Development Manager to grow and scale our Grocery&Retail operations by developing and launching new partnerships across the Estonian market.

Join us in shaping the future of retail shopping across our markets!

Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 100 million customers in 50+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!

As a Business Development Manager, you’ll be responsible for identifying and signing top Grocery&Retail partners, managing the end-to-end partner journey—from pitching and onboarding to activation and performance optimization. You'll play a key role in shaping our retail strategy in Estonia, working closely with internal teams and external stakeholders to drive business success and deliver the best possible experience for our partners and customers.

This is a high-impact role where you’ll combine commercial acumen with strong operational execution, problem-solving, and communication skills. If you're passionate about building something from the ground up and enjoy a fast-paced environment, this is the opportunity for you.

Bolt Market is live in multiple countries across Europe and Africa and is expanding rapidly. Join us on our mission to reinvent the Grocery / Retail experience!

• Securing new business by defining and engaging with key enterprise leads in the Grocery/Retail area.
• Negotiating and closing deals with potential business partners. 
• Acting as the main contact for new business partners, guiding them through the onboarding process, and addressing operational issues. Maintaining ongoing relationships with partners to monitor and support their performance.  
• Define and implement strategies around the monetisation of partners. 
• Preparing and analyzing key performance indicators, identifying improvement points, and defining growth and marketing strategies. 
• Owning the P&L and budgeting responsibilities for the Grocery/Retail vertical.

• You have 3–5 years negotiating with enterprise size accounts (Business Development, B2B Sales, Account Management, or a similar role in the Grocery / Retail industry)
• You have a proven track record of achieving business growth and sales targets and have experience in budgeting, forecasting, and P&L ownership.
• You are fluent in both Estonian and English, with excellent verbal and written communication skills.
• You have strong negotiation and relationship-building skills with decision-makers.
• You are data-driven, with excellent analytical and problem-solving skills to drive partner success.
• You thrive in a fast-paced environment, quickly adapting to challenges with solution-oriented strategies.

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

Bolt Market is looking for a Senior Commercial Manager to lead and scale the Stores commercial organization in Lisbon, Portugal. 

 
 
With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!
 

 
 

In this role, you will define and own the country’s commercial strategy and full commercial P&L, balancing consumer experience, revenue growth, and long-term profitability. You will be the senior point of accountability for all commercial operations, setting direction, establishing frameworks, and building high-performing commercial teams.
 

 
 

• Define and own the country’s long-term commercial strategy in alignment with global leadership
• Own the full commercial P&L, including GMV, margin, profitability, and pricing architecture
• Develop and execute annual and quarterly commercial plans with clear priorities and success metrics
• Lead strategic relationships with top-tier and national CPG partners, overseeing Joint Business Plans and Growth Tools
• Set governance and guardrails for promotions, assortment, supplier performance, and commercial decision-making
• Lead, develop, and retain high-performing commercial teams; act as the key commercial stakeholder locally and globally
   
  

 
 

• 5+ years of experience in senior commercial or category leadership roles within ecommerce or retail
• Proven ownership of commercial P&L and strategic planning at country or regional level
• Strong people leadership experience with a track record of team development
• Bachelor’s degree in business, marketing, or a related field plus English and Portuguese proficiency.
• Excellent stakeholder management and communication skills in senior, cross-functional environments
• Strong analytical and financial acumen; experience with Nielsen data is a strong plus
   
   
  Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
   
  

 
 

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.
   
    *Some perks may differ depending on your location and role.
  

Bolt Market is looking for a Senior Commercial Manager to lead and scale the Stores commercial organization in Latvia. 

This is a full-time permanent employment opportunity. The yearly gross salary for this role starts from 49,000€ and it's flexible depending on your skills, knowledge, and experience.

 
 
With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!
 

 
 

In this role, you will define and own the country’s commercial strategy and full commercial P&L, balancing consumer experience, revenue growth, and long-term profitability. You will be the senior point of accountability for all commercial operations, setting direction, establishing frameworks, and building high-performing commercial teams.
 

 
 

• Define and own the country’s long-term commercial strategy in alignment with global leadership
• Own the full commercial P&L, including GMV, margin, profitability, and pricing architecture
• Develop and execute annual and quarterly commercial plans with clear priorities and success metrics
• Lead strategic relationships with top-tier and national CPG partners, overseeing Joint Business Plans and Growth Tools
• Set governance and guardrails for promotions, assortment, supplier performance, and commercial decision-making
• Lead, develop, and retain high-performing commercial teams; act as the key commercial stakeholder locally and globally
   
  

 
 

• 5+ years of experience in senior commercial or category leadership roles within ecommerce or retail
• Proven ownership of commercial P&L and strategic planning at country or regional level
• Strong people leadership experience with a track record of team development
• Bachelor’s degree in business, marketing, or a related field plus English and Latvian proficiency.
• Excellent stakeholder management and communication skills in senior, cross-functional environments
• Strong analytical and financial acumen; experience with Nielsen data is a strong plus
   
   
  Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
   
  

 
 

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.
   
    *Some perks may differ depending on your location and role.
  

Bolt Market is looking for a Senior Commercial Manager to lead and scale the Stores commercial organization in Bucharest.

 
 
With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!
 

 
 

In this role, you will define and own the country’s commercial strategy and full commercial P&L, balancing consumer experience, revenue growth, and long-term profitability. You will be the senior point of accountability for all commercial operations, setting direction, establishing frameworks, and building high-performing commercial teams.
 

 
 

• Define and own the country’s long-term commercial strategy in alignment with global leadership
• Own the full commercial P&L, including GMV, margin, profitability, and pricing architecture
• Develop and execute annual and quarterly commercial plans with clear priorities and success metrics
• Lead strategic relationships with top-tier and national CPG partners, overseeing Joint Business Plans and Growth Tools
• Set governance and guardrails for promotions, assortment, supplier performance, and commercial decision-making
• Lead, develop, and retain high-performing commercial teams; act as the key commercial stakeholder locally and globally
   
  

 
 

• 5+ years of experience in senior commercial or category leadership roles within ecommerce or retail
• Proven ownership of commercial P&L and strategic planning at country or regional level
• Strong people leadership experience with a track record of team development
• Bachelor’s degree in business, marketing, or a related field plus English (proficient level) and Romanian proficiency.
• Excellent stakeholder management and communication skills in senior, cross-functional environments
• Strong analytical and financial acumen; experience with Nielsen data is a strong plus
   
   
  Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
   
  

 
 

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.
   
    *Some perks may differ depending on your location and role.
  

 
We’re looking for a Merchant Growth Manager to help our Grocery & Retail partners grow faster and perform better on the platform. This role focuses on driving same-store demand growth by identifying the right levers, improving merchant performance, and turning insights into scalable actions.
  
 

 
 
  With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

  We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

  Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!
 

 
 

The Merchant Growth Manager will shape and execute growth strategies for key Grocery & Retail partners, with a strong focus on same-store demand, performance improvement, and merchant engagement. This person will work closely with Leadership, Account Management, Country Operations, Commercial, Marketing, Product, and Support teams to drive initiatives from idea to execution.

It is a hands-on role for someone who combines strategic thinking, commercial acumen, and strong execution skills to deliver measurable impact at scale. This role can be based in Tallinn or Warsaw.

 

• Own and drive the Merchant Growth strategy, identifying and scaling initiatives that improve merchant performance and revenue.
• Lead key growth levers and merchant lifecycle initiatives, including campaign execution, rollout, and adoption of solutions such as Smart Promotions.
• Design and standardise SOPs and processes that support merchant participation in lifecycle marketing campaigns.
• Build dashboards and track the performance of growth initiatives, ensuring clear visibility of key metrics and outcomes.
• Analyse core growth KPIs such as same-store demand, adoption, conversion, and ROI, and turn insights into actionable plans.
• Partner cross-functionally with teams across the business to align on priorities, execute initiatives, and support sustainable merchant growth.

• You have solid experience in strategy, operations, or growth roles within e-commerce, digital marketplaces, or similarly data-driven businesses.
• You have strong critical thinking and problem-solving skills, and can turn data and hypotheses into clear strategic recommendations.
• You have experience analysing performance, running or interpreting experiments / A/B tests, and using data to guide decisions.
• You have strong skills in data visualisation and storytelling, ideally with tools such as Looker, and are confident working with Excel or Google Sheets.
• You have a proactive ownership mindset and are comfortable driving work independently in a fast-paced environment.
• You have strong collaboration and stakeholder management skills, with the ability to work effectively across multiple teams.

 
 
  Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
 

 
 

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

 *Some perks may differ depending on your location and role.

 
We’re looking for a Merchant Growth Manager to help our Grocery & Retail partners grow faster and perform better on the platform. This role focuses on driving same-store demand growth by identifying the right levers, improving merchant performance, and turning insights into scalable actions.
  
 

 
 
  With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

  We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

  Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!
 

 
 

The Merchant Growth Manager will shape and execute growth strategies for key Grocery & Retail partners, with a strong focus on same-store demand, performance improvement, and merchant engagement. This person will work closely with Leadership, Account Management, Country Operations, Commercial, Marketing, Product, and Support teams to drive initiatives from idea to execution.

It is a hands-on role for someone who combines strategic thinking, commercial acumen, and strong execution skills to deliver measurable impact at scale. This role can be based in Tallinn or Warsaw.

 

• Own and drive the Merchant Growth strategy, identifying and scaling initiatives that improve merchant performance and revenue.
• Lead key growth levers and merchant lifecycle initiatives, including campaign execution, rollout, and adoption of solutions such as Smart Promotions.
• Design and standardise SOPs and processes that support merchant participation in lifecycle marketing campaigns.
• Build dashboards and track the performance of growth initiatives, ensuring clear visibility of key metrics and outcomes.
• Analyse core growth KPIs such as same-store demand, adoption, conversion, and ROI, and turn insights into actionable plans.
• Partner cross-functionally with teams across the business to align on priorities, execute initiatives, and support sustainable merchant growth.

• You have solid experience in strategy, operations, or growth roles within e-commerce, digital marketplaces, or similarly data-driven businesses.
• You have strong critical thinking and problem-solving skills, and can turn data and hypotheses into clear strategic recommendations.
• You have experience analysing performance, running or interpreting experiments / A/B tests, and using data to guide decisions.
• You have strong skills in data visualisation and storytelling, ideally with tools such as Looker, and are confident working with Excel or Google Sheets.
• You have a proactive ownership mindset and are comfortable driving work independently in a fast-paced environment.
• You have strong collaboration and stakeholder management skills, with the ability to work effectively across multiple teams.

 
 
  Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
 

 
 

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

 *Some perks may differ depending on your location and role.

Bolt Food is expanding beyond restaurants and groceries - and we’re ready to bring fast delivery to new retail categories such as pharmacies, beauty, pet, sports and specialty stores. We want people to get more of what they need, when they need it - and this role will help make that possible.

We’re looking for a Business Development Manager who can both open doors and grow business, managing a broad portfolio of retail partners and helping shape the next stage of our platform’s expansion in Romania.

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

You will be responsible for signing new retail partners across multiple categories and helping them succeed on Bolt Food. You’ll create a strong pipeline, pitch our value proposition, negotiate agreements and support new partners through launch and early growth phases.

Once onboarded, you’ll continue to guide performance - identifying visibility opportunities, supporting operational readiness and ensuring partners see results quickly.

This role combines business development and account growth in a fast-paced environment where your impact will be immediately visible.

• Identify, pitch and negotiate partnerships with key retailers across pharmacy, beauty, pet, sports, flowers and other relevant categories.
• Own a diverse and growing portfolio of partners - from onboarding to commercial acceleration.
• Drive order and revenue growth through campaigns, visibility and assortment opportunities.
• Build strong, trusted relationships with partner decision-makers.
• Use performance data to diagnose issues and drive improvements fast.
• Work closely with Ops, Marketing and Product teams to ensure partners are set up for success.

• 3 - 6 years of experience in business development, partnerships or commercial roles (retail, FMCG, marketplaces or tech preferred).
• Strong negotiation and communication skills with senior stakeholders.
• A balanced hunter + farmer mindset - able to create momentum and sustain it.
• Solid understanding of how retailers grow through digital channels.
• Data-driven approach - you use insights to influence and act.
• High ownership, structure and urgency - you move quickly and follow through.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.