About the Role/Team

We are seeking a highly experienced Luxury footwear Authentication Expert with strong analytical, investigative, and communication skills to elevate our authentication processes and training programs. If you're passionate about fashion and footwear, and thrive in a fast-paced environment, this could be the perfect role for you.

Your deep expertise in both physical and digital authentication will play a pivotal role in building and maintaining our internal knowledge systems, guiding our authentication team, and collaborating across departments to improve accuracy and consistency.

Reports to: Manager, footwear
Location: Remote - United States, Philippines, India, Hong Kong, Japan
Location Type: Remote

What you'll do

• Create, maintain, and improve knowledge and documentation on luxury footwear authentication.
• Develop training materials and train the global Authentication team for the brand support expansion.
• Deliver high-impact projects by taking full ownership, meeting deadlines, and ensuring quality at every step.
• Research and track industry knowledge, new releases, and trends in the resale and luxury footwear market, identify key attributes, and translate the knowledge or data to authenticators and the ML team to improve the accuracy and automation.
• Work with the Knowledge Analysts for cataloging, researching, tagging, and creating procedures for Entrupy’s proprietary datasets
• Monitor and analyze the accuracy of the results and knowledge adherence to identify the knowledge gap and improve the training materials.

What you bring

• 4+ years of experience creating knowledge materials to train the authentication team.
• Advanced subject matter expertise in luxury footwear, with a proven track record of authentication accuracy.
• Experience with both in-person and digital authentication is a significant plus.
• Understanding knowledge creation best practices (capture, authoring, and organization of information across multiple channels)
• Experience with scientific approaches to the classification of knowledge and systems
• Proven knowledge of taxonomy and data classification systems; comfort working with complex datasets and structured information.
• Proven skills and understanding of data organization and structuring
• Strong authoring and editorial skills: able to understand complex information and communicate said information (both written and spoken) to individuals with diverse professional backgrounds
• Self-starter, detail-oriented, and creative problem solver able to work with global teams and multiple deadlines
• Professional composure and interpersonal skills, while having a strong voice on the subject of Knowledge Management
• Passion for fashion, sustainability, and upholding standards of authenticity.

We have had an incredible run so far and laying the foundation for a culture that is fast-paced, entrepreneurial, and rooted in passion, kindness, and positivity. We live by these values – we hire by them, promote them, and celebrate them every day. 
Culturally, we operate with intelligence, respect, and curiosity, relentlessly pursuing ideas to improve our offering and execute our mission and a desire to solve impactful challenges.

If you want to be a member of our team that is building the infrastructural foundations for data aggregation and insights at Entrupy, we’d love to connect!

Job mission

As a Senior Engineer II, Field Process, you play a critical role in enabling our customers’ success at the most advanced semiconductor technology nodes. Based in Higashi Hiroshima, you will work hands‑on at customer sites, leading complex process qualifications, resolving high‑impact tool and process issues, and partnering closely with customers and internal teams across the globe. Your expertise directly contributes to ASM’s reputation for technical excellence, reliability, and long‑term customer partnerships.

What you will be working on

• Plan, execute, oversee, and document process qualifications for new installations, conversions, and continuous improvement retrofits for PE‑CVD, PE‑ALD, ALD, CVD, and epitaxy reactors at customer sites
• Lead structured problem‑solving activities to identify root causes, develop robust solutions, and support rapid closure of tool excursion escalations during install and sustaining phases
• Act as a senior technical interface for customers, understanding current needs, identifying new opportunities, and anticipating future process requirements to build long‑term, trusted partnerships
• Develop, maintain, and standardize process recipes, experimental data, and technical documentation for use by internal teams and external stakeholders
• Drive continuous improvement initiatives focused on customer experience, tool performance, productivity, cost reduction, and process robustness
• Provide hands‑on field engineering support when required, including assembly, disassembly, calibration, decommissioning, and troubleshooting of advanced electro‑mechanical semiconductor capital equipment
• Collaborate closely with global hardware, process, R&D, and service teams to align field feedback with product and process improvements

What we are looking for

• Valid work authorization to work in Japan
• Master’s degree or higher in a materials‑focused STEM discipline such as materials science or engineering, physics, chemistry, electronic engineering, or nanotechnology
• Or a Bachelor’s degree in a STEM discipline with relevant professional experience in semiconductor processing or capital equipment
• Strong experience or solid technical foundation in one or more of the following: PE‑CVD, PE‑ALD, ALD, CVD, epitaxy, etch, PVD, surface preparation, photolithography, high‑temperature processing, or materials characterization
• Applied experience using data or signal processing tools such as Python, R, MATLAB, JMP, Tableau, Power BI, or equivalent
• Commitment to strong safety and quality cultures, both internally and at customer sites
• Good mechanical and electrical troubleshooting skills
• Ability to work effectively in cleanroom and office environments for extended periods, both on‑site and remotely
• Strong collaboration skills and the ability to work across organizations, cultures, and disciplines while managing multiple priorities

What sets you apart

• Experience in customer‑facing roles within the semiconductor, capital equipment, or advanced manufacturing industries
• Proven ability to lead complex technical discussions with customers and internal stakeholders
• Willingness to travel domestically and internationally (typically 10–40%) to support customer sites across Japan, Asia, the US, and Europe
• Professional fluency in English
• Japanese language proficiency suitable for customer and on‑site collaboration is highly valued; additional languages are a plus

Job's mission

Shape the future of semiconductor innovation through strategic customer partnerships. As an Account Management (snr) manager at ASM, you’ll lead global engagement with a key customer, aligning business opportunities with long-term technology needs. Your work will connect ASM’s innovations with customer success through insight, collaboration, and execution.

What you will be working on

• Manage a key account for all the business issues, all ASM products and services with clear execution metrics
• Drive increased share growth at a key customer for all the product segments
• Product and innovation introduction to the customer
• Communicate with customers and find future application
• Make presentation materials for internal/external use
• Make strategic list of opportunities aligned with Sales/KAT/Process
• Create JDP opportunity for new products and new application engagement
• Achieve minimum of one new application penetration per year
• Communicate with Product Management and Development Management to find a way to engage with customers.
• Develop deep customer relationships across the customers’ organization
• Build a high performing local commercial organization
• Identify emerging regional growth opportunities and develop business strategy
• Build strong relationships within key customer functions and tier suppliers
• Must be able to effectively coordinate strategic efforts of various internal multi-regional sales and technical support teams
• Develop short/long-term partnership programs with key customer's fab and procurement div., by doing that, improve sales revenue

What we are looking for

• At least 10 years of experience in semiconductor capital equipment sales for key account - Sales / Marketing / Purchasing
• B.S. in an engineering discipline is plus
• Large account management experience
• Knowledge of thin film deposition systems
• Having a superior ability to drive the strategy within a global matrixed organization is preferred
• Deep and extensive professional network with key account executives
• Good communication skill with customer R&D, Manufacturing & Purchasing understanding technology and the Products
• Continuous interest in new Technology
• Keep interest in new technology in semiconductor device manufacturing
• Bilingual / Fluent in English and Japanese

Service Director, Japan

Position Summary

The Service Director will be responsible for maintaining positive customer relationships while providing highly valued services and support to ASM Japan customers. The Service Director will lead a team of service operations managers and field service engineers to provide world class customer service to ensure positive outcomes for ASM end users and technology buyers among Japan customer accounts. This position is relied upon by senior leaders and executive management stakeholders for delivering on both customer satisfaction initiatives and key business results.

Roles and Responsibilities

• Create /sustain a work environment and culture where safety and quality is top value
• Create/sustain a work environment and culture where mutual trust, respect, and open communication is highly valued
• Responsible for development of service leaders, service engineers and team performance is proactively managed through real time coaching and corrective actions as necessary
• Ensure all leadership and technical individual contributor pipeline plans are actively managed
• Full accountability for service and spares quarterly revenue forecast and forecast accuracy KPI
• Full accountability for service and spares P&L performance to meet annual operational plan
• Full accountability for meeting service operational KPI’s to meet annual operational plan
• Full accountability for workforce sizing to meet customer investment cycle and establishing workforce needs as part of annual operating plan setting.
• Responsible for contributing to the development and execution of strategic business initiatives to achieve revenue, margin, and market share growth within the service and spares business areas.
• Must be able to influence other senior leaders and executives through clear, concise, and cognitive communication with all relevant data

Education：

Bachelor’s or Master’s Degree in an engineering field required; with an MBA being a plus. 

Required Experience & Expertise

• At least +15 years of experience in semiconductor industry supporting complex capital equipment and process technology support.
• +10 years in a leader/ people management role
• Extensive knowledge and experience with customer satisfaction, service & spares business, and or account management, preferably within the semiconductor industry.  
• Knowledge of Thin film / Metal / Diffusion deposition systems
• Good communication skill with customer R&D, Manufacturing with understanding of technology and the Products.
• Keep interest in new technology in semiconductor device manufacturing.
• Fluent in both Japanese and English
• Excellent interpersonal and influencing skills in a fast, ethical, and result-oriented environment.

General Responsibilities

The  Service Manager reports to the Account Director and is responsible for all customer service of ASM products that are installed within the assigned region for Japan.  Support activities include equipment installation, qualification and service of ALD, PEALD, CVD, PECVD, and EPI equipment.  In addition to managing support of ASM equipment, the service manager has ownership of regional spare parts depots and consignment inventory levels.  The service manager is accountable to meet all financial targets for the region including service and spares businesses.  Managing and developing field service engineers.

Objectives

• Stay informed as needed relative to account goals, roadmaps, financial results, personnel issues, and supplier/customer/community concerns
• Motivate and communicate with direct reports to do superior work within allowed costs and schedule
• Measure results on a continuous basis, and take corrective actions
• Report completions, progress, problems, and opportunities to their manager
• Annual Goals (To be updated every year) Creating a professional service-organization for products in the region
• Creating a professional service-organization for the products in the region
• Improving the service organization structure for both customer and ASM
• Initiating standardization and guidelines
• Creating optimum environment for product support (installation tools/procedures, etc.)
• Give inputs to improve to the product organizations, especially concerning ease of maintenance and uptime. Introduces and improves reporting structures
• Developing new processes and procedures

Specific Duties

• Establish and maintain a “Safety and Quality First” culture while achieving customer required service goals
• Participate as early as possible in new product development activities so that Field Service Engineers (FSE’s) are able to support product introduction
• Advises site personnel on routine and non-routine tasks
• Resource scheduling
• Manages service jobs to completion within scheduled timeframes
• Ensure ASM meets all support contractual agreements
• Work with Sales to close on Spares and Service contracts
• Interacts with high level customers and internal personnel
• Participates in departmental policy making decisions
• Thinks strategically, with the ability to implement tactics
• Drive customer satisfaction
• Manage FSE utilization
• People management for the various departments
• Career development for direct reports
• Conducts Annual reviews for direct reports
• Manage FSE’s/group leaders to achieve maximum performance and maximize job satisfaction
• Interprets and executes policy and procedures to subordinates (drive adherence to Service Bulletins R&U, FSM usage, accurate time reporting, etc.)
• Ensure on-line documentation is being utilized by FSE’s to drive CIP
• Plans organization’s work and schedule work completions
• Organize the workforce to accomplish the plan
• Integrate their activities in cooperation with other organizations
• Define annual goals for the FSE’s to assist in achieving account objectives

Education Requirements

• Minimum -Bachelor’s degree or higher in Engineering or a related technical field.

Experience Requirements

• 5–10 years of experience in Field Service Management, preferably in the semiconductor capital equipment industry.

Skills & Competencies

• Business-level proficiency in both Japanese and English
• Must be able to interact and influence senior management levels; both internally and externally
• Experience with P&L management and general business processes
• Extensive knowledge and experience within a related service industry, customer satisfaction and account management, preferably in semiconductor industry
• Should have knowledge of semiconductor industry, related ASM applications and technology
• Good project and time management skills
• Good verbal and written communication skills
• Previous experience as People manager
• Experience with Forecasting revenue generation
• SAP knowledge required

Job's mission

As our Regional EHS Manager for Japan, you’ll be the driving force behind creating a safe, compliant, and proactive work environment across our local service operations. In this strategic role, you’ll lead health and safety programs that protect our people, ensure customer trust, and align with ASM’s global vision. You’ll work closely with regional leadership and global counterparts to ensure our safety standards stay ahead of evolving industry regulations and customer expectations.

What you will be working on

• Lead the execution and continuous improvement of ASM’s Health & Safety (H&S) programs across Japan’s Service region
• Serve as the main safety leader for the region, partnering with management, service teams, and customer sites to ensure safe work environments
• Ensure compliance with all applicable local/regional regulations, ASM policies, SEMI standards, and customer-specific safety procedures
• Provide strategic and tactical guidance on H&S matters to Japan Service Management and Global EHS leaders
• Serve as a subject matter expert to regional teams on safety-related issues and workplace risk mitigation
• Analyze safety data and metrics, identify trends, and implement action plans that drive performance and reduce risk
• Coordinate and enhance safety incident investigations, emergency response planning, and health case reporting
• Develop, maintain, and deliver safety training programs for service engineers and office personnel
• Build and maintain trusted relationships with customer EHS counterparts to align programs and ensure seamless compliance
• Organize and lead safety committee meetings, representing the voice of the service organization
• Contribute to global alignment by working with other regional Service Safety Managers to define and standardize H&S procedures and documentation
• Provide leadership and technical guidance to a local team of EHS Engineers
• Travel up to 50% within Japan to support service offices and customer fab sites

What we are looking for

• Bachelor’s or Master’s degree in Health & Safety Engineering, Industrial Engineering, Chemical Engineering, Chemistry, or a related field
• Minimum of 7 years of progressive H&S experience in high-tech industries such as semiconductor manufacturing, equipment service, or design
• Deep knowledge of ISO 45001 standards and Japanese regulatory frameworks
• Experience working in or supporting semiconductor fabs or high-containment facilities
• Strong verbal and written communication skills in English and Japanese
• Comfortable working in cleanroom environments and around hazardous materials and systems

What sets you apart

• Knowledge of the semiconductor equipment industry, especially CVD/EPI wafer processing equipment and service ergonomics standards
• Experience with industrial hygiene methods and standards applicable to semiconductor environments
• Excellent written and verbal communication skills for interacting with customers and internal teams
• Strong analytical skills and demonstrated ability to identify risks and solve complex problems
• Ability to influence and collaborate across diverse levels of an organization
• Adapts well to fast-paced environments with evolving priorities, strategy, and growth

Purpose

Everpure is seeking a Value Consultant to join our Global Value Management team. In this role, you will independently lead value workstreams, develop compelling customer value propositions, and build validated business cases that help customers fully realise the economic impact of Pure’s data platform.

You will work closely with internal partners and customers stakeholders across IT, Finance, Procurement and Operations to quantify cost savings, operational improvements, risk reduction, and business outcomes. This role requires strong analytical thinking, a consultative mindset, and the ability to translate technical infrastructure and operational insights into clear, defensible commercial and financial impact.

What You’ll Be Doing

Business Case Development

• Own and maintain customer business cases across the engagement lifecycle, validating inputs, documenting assumptions, and producing customer-ready models in cash-flow and P&L formats.
• Confidently present completed business cases and guide conversations using scenario modelling, risk framing, and measurable business outcomes.
• Use benchmark datasets and previous customer insights to standardise and improve repeatable modelling workflows.

Customer Value & Value Proposition Development

• Develop targeted, outside-in customer value assessments that quantify economic impact across cost, sustainability, revenue, productivity, and risk.
• Build and present compelling value propositions aligned to customer priorities, using insight gathered from internal teams, external research, and multilayered customer discovery.
• Explain and defend selected value levers with clarity for both business and technical stakeholders.

Lead Financial Value Workstream

• Independently lead the financial value workstream within large customer opportunities - owning modelling steps, timelines, data requests, and stakeholder coordination.
• Maintain strong project discipline including version control, assumption tracking, and risk identification to ensure high-quality deliverables.
• Develop reusable financial models, templates, and new value levers to continuously improve the Value Management practice.

Consultative Discovery & Insight Development

• Conduct structured discovery across IT, Finance, Procurement, Operations, and Business Units to gather accurate data and build aligned value hypotheses.
• Partner with customer stakeholders and Executive teams to confirm assumptions and refine value outputs.
• Collaborate with Finance and other internal groups to shape commercial strategies that align pricing to quantifiable value.

What You’ll Bring

Core Skills & Experience

• Strong analytical capability and numerical literacy, with experience in financial analysis, consulting, IT, or related fields.
• Proficiency in building financial models in Google Sheets, Excel, or similar tools.
• Ability to validate datasets, make justified assumptions, manage data integrity, and document models clearly.

Communication & Stakeholder Engagement

• Clear, effective communication and storytelling skills with the ability to influence technical and business stakeholders.
• Comfort engaging directly with customer teams across IT, Finance, Procurement, Operations, and Executive levels.
  
  

Consultative & Strategic Thinking

• Curiosity and the ability to learn quickly, adapting to new information and customer contexts.
• A strategic mindset that connects infrastructure choices to business outcomes, risk profiles, and financial models.
  
  

Professional Discipline & Collaboration

• Ability to manage multiple priorities, work cross-functionally, and operate effectively under pressure.
• Rigour in assumption tracking, governance, accuracy, and model consistency.

Preferred Background

• Bachelor’s degree in Finance, Accounting, Economics, or equivalent experience with strong financial foundations.
• Familiarity with IT infrastructure—or willingness and aptitude to learn it quickly.
• Experience with value quantification, ROI tools, or economic modelling frameworks.

Role Overview

As a Metrology Engineer, you will be responsible for managing high-performance TEM and FIB equipment in our R&D laboratory in Japan. You will collaborate closely with the R&D team to collect and analyze data, support lab operations, and ensure equipment is maintained in optimal condition for efficient performance.

Key Responsibilities

• Operate and maintain FIB systems for semiconductor device and material analysis; perform routine checks to ensure optimal performance.
• Support TEM-related tasks as needed, including sample preparation and basic operation (advanced TEM work is a plus).
• Create and document Best Known Methods (BKMs) and production-ready recipes
• Maintain lab cleanliness and organization
• Collaborate with process engineers to choose characterization methods, interpret data, and develop solutions to improve analysis and performance.
• Maintain SPC and uptime data; contribute to tool efficiency initiatives

Qualifications

• Bachelor’s degree in a relevant field (Master’s or Ph.D. preferred).
• Minimum 3 years of hands-on experience with FIB tools for semiconductor device or material analysis (TEM experience is a strong plus).
• Fluency in Japanese and business-level English communication skills
• Strong interpersonal and communication skills
• Positive attitude, strong work ethic, and ability to work independently
• Understanding of semiconductor processing and device fabrication

Role:  Content Creator

Location:  Tokyo, Japan

About the role: 

Looking to do the best work of your career? 

Do it with Dove, one of the most respected global brands on social. We’re building a team across 15 markets to own Dove’s social presence end to end: insight and ideation, platform-native creative, publishing, live ops, and community. From the first idea to the final reply, you’ll shape how Dove shows up every day and create work that influences culture. 

You’ll move at newsroom speed with rigorous craft—launching ideas that travel, partnering with standout creators, and turning comments into conversations that become cultural moments. The brief is straightforward: make Dove the most culturally relevant brand on social. You’ll have the scale, purpose, and creative freedom to make it real. 

If you’re motivated by ideas that matter, sharpened by data, and committed to making the internet more positive, this is the place to do it. Bring your craft and your courage. Together we’ll build culture—not just content—and do the best work of our careers. 

You'll be a hands-on creative making content that belongs in people's feeds. Based in London with a hybrid working arrangement (minimum 3 days per week on-site), you'll concept, shoot, edit, and produce social-first content for Dove across TikTok, Instagram, YouTube Shorts, and emerging platforms. Working closely with the senior content creator, social media managers, and the wider studio team, your ability to produce authentic, culturally fluent content at pace will help keep Dove's social presence genuine, engaging, and distinctly its own. 

We support flexible working and are open to different arrangements. We offer reasonable adjustments throughout the process. 

You'll be one of the key creatives behind Dove's social content, producing work that makes the brand one of the most engaging and trusted voices in beauty online. This isn't about polished ad campaigns adapted for social. It's about content that feels native to each platform, content that resonates because it reflects real people, real moments, and real conversations about beauty, confidence, and self-esteem. 

Working at the intersection of brand purpose and social culture, you'll create content that sits naturally alongside the creators, conversations, and trends your audience already follows. You understand that the most effective brand content doesn't feel like brand content at all. It feels honest, relevant, and worth sharing. 

We're looking for someone who is culturally plugged in, creatively resourceful, and comfortable producing content end to end. Someone who can spot a content opportunity, concept it quickly, produce it with care, and deliver it while it's still relevant. Success means content that people genuinely want to engage with, that strengthens Dove's brand affinity, and that drives saves, shares, comments, and conversation. 

What you will be doing: 

• Concept, shoot, edit, and produce social-first content for Dove across TikTok, Instagram Reels, YouTube Shorts, Stories, static, and emerging formats 
• Develop content ideas that translate Dove's brand purpose and product messaging into authentic, platform-native moments that audiences relate to and want to share 
• Create lo-fi, high-impact content using a mix of smartphone, DSLR, and simple lighting and production setups, prioritising authenticity over polish 
• Storyboard and present content concepts, clearly articulating the creative idea and platform rationale 
• Stay current with social trends, viral formats, platform features, creator culture, and emerging content styles, flagging relevant opportunities to the team and translating them into content ideas for Dove 
• Produce reactive and real-time content that connects Dove to cultural moments and trending conversations while staying true to the brand's voice and values 
• Edit and adapt content across formats and platforms, reimagining a single shoot or asset in multiple ways to maximise reach and relevance (using Premiere Pro, CapCut, and native platform editing tools) 
• Collaborate with social media managers to align content with publishing calendars, campaign timelines, and community engagement priorities 
• Support shoots and content production involving content creators, influencers, and real people, ensuring the process is inclusive, respectful, and reflective of Dove's commitment to representing real beauty 
• Experiment with new formats, techniques, and creative approaches, sharing what works and what doesn't with the wider team 
• Use Gen AI tools to support content creation, from ideation and visual references to editing and copy exploration 
• Ensure all content meets platform specifications, brand guidelines, accessibility standards, and compliance requirements 

What you need to be great in this role: 

• A portfolio demonstrating 2-4 years of social content creation, with examples of platform-native work that generated genuine audience engagement (shares, saves, comments, conversation) 
• Technical confidence across the content creation process: concepting, shooting, editing, and publishing, with comfort moving between smartphone and DSLR setups 
• Solid editing skills in Premiere Pro, Canva, CapCut, or equivalent, with the ability to adapt content across formats and platforms 
• Fluency in social platforms (TikTok, Instagram, YouTube, and emerging channels), including an understanding of what performs, why, and how content is discovered and shared 
• A feel for cultural relevance, with the ability to spot trending moments, formats, and conversations and turn them into content ideas quickly 
• Experience creating content for consumer brands, with an understanding of how to communicate product or brand messages in a way that feels genuine and relatable rather than forced 
• The ability to work at social speed, managing your time and priorities to deliver quality content on tight turnarounds 
• A collaborative, proactive attitude, with a willingness to pitch in across different types of content and production needs 
• An interest in inclusive content creation, including authentic representation in casting, imagery, and storytelling 
• Professional proficiency in English; additional languages are a plus 

Gen AI and Agentic Thinking: 

• Basic proficiency with Gen AI tools (such as ChatGPT, Midjourney, Adobe Firefly, DALL-E) to support ideation, mood boarding, visual exploration, and content iteration 
• An agentic approach to your work: ability to self-organise, break down creative tasks, find efficient solutions, and deliver independently 
• Willingness to experiment with AI tools as part of the content creation process, understanding when they add value and when human creativity and judgement are needed 
• Understanding of AI limitations, with an eye for outputs that feel authentic versus generic 
• Qualifications: Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning. 

Nice to have:  

• Experience working on beauty, personal care, wellness, or lifestyle brands 
• Experience in an in-house agency, embedded studio, or social-specialist content team 
• Motion graphics or animation skills (After Effects or similar) 
• Photography skills and experience with still content for social 
• Experience creating content that addresses topics such as body confidence, self-esteem, or inclusivity 
• Familiarity with social analytics and how performance data informs creative decisions 
• Experience with accessibility in content creation (captions, alt text, inclusive design) 
• Experience working with or alongside content creators and influencers 

Req ID: 16884

#LI-RO1 #LI-Hybrid

Role:  Social Media & Influencer Manager

Location:  Tokyo, Japan

About the role: 

Looking to do the best work of your career? 

Do it with Dove, one of the most respected global brands on social. We're building a team across 15 markets to own Dove's social presence end to end: insight and ideation, platform-native creative, publishing, live ops, and community. From the first idea to the final reply, you'll shape how Dove shows up every day and create work that influences culture. 

You'll move at newsroom speed with rigorous craft — launching ideas that travel, partnering with standout creators, and turning comments into conversations that become cultural moments. The brief is straightforward: make Dove the most culturally relevant brand on social. You'll have the scale, purpose, and creative freedom to make it real. 

This is a genuinely dual role. You'll run the day-to-day social operation — content planning, publishing, community engagement, and performance tracking — while simultaneously building and managing the creator community that brings Dove's brand to life in the most authentic, relatable way across platforms. Two disciplines, one joined-up function. If you thrive on variety, move fluidly between the operational and the relational, and understand instinctively how creator content and owned social amplify each other, this is the role for you. 

If you're motivated by ideas that matter, sharpened by data, and committed to making the internet more positive, this is the place to do it. Bring your craft and your courage. Together we'll build culture — not just content — and do the best work of our careers. 

We support flexible working and are open to different arrangements. We offer reasonable adjustments throughout the process. 

You'll be one of the people who makes Dove's social presence happen, day in, day out — across two interconnected workstreams that together define how the brand shows up and who tells its story. 

On the social side, you'll manage the daily rhythm of Dove's channels: content calendars, publishing, copy, community management, and performance tracking across TikTok, Instagram, YouTube, and emerging platforms. On the creator side, you'll identify, recruit, brief, and manage the influencers and content creators whose authentic voices carry Dove's values to audiences the brand couldn't reach alone. 

Dove's relationship with creators is different from most beauty brands. The people who represent Dove need to genuinely reflect the diversity, honesty, and purpose the brand stands for. We're not looking for reach alone — we're looking for trust, authenticity, and real alignment with Dove's commitment to inclusive beauty and self-esteem. That takes someone with strong instincts for people, culture, and platform — and the operational precision to manage a complex, multi-workstream role without losing the detail. 

Success means channels that run smoothly, content that consistently meets brand and platform standards, a community that feels genuinely listened to, a creator network that is thriving and well-managed, and performance data that reflects steady growth in reach, engagement, and brand affinity. 

What you will be doing: 

Content Planning and Publishing 

• Create and manage Dove's social content calendars across TikTok, Instagram, YouTube, and emerging platforms, ensuring a consistent cadence of planned, campaign, and reactive content — including creator and influencer content — within a single, integrated schedule 
• Schedule and publish content across platforms, ensuring every post meets brand guidelines, platform specifications, and accessibility standards (captions, alt text, format requirements) 
• Write and adapt social copy for each platform, ensuring Dove's tone of voice is consistent, compelling, and native to the channel 
• Coordinate with the creative team and content creators to ensure assets — owned and creator-produced — are delivered on time, correctly formatted, and ready to publish 
• Support the Senior Social Media Manager in planning always-on content, campaign activations, and seasonal or product-launch moments 

Community Management and Engagement 

• Monitor Dove's social channels daily, responding to comments, messages, and mentions in a timely, on-brand, and thoughtful manner 
• Engage proactively with Dove's audience, fostering a sense of community and connection that reflects the brand's values of inclusivity and real beauty 
• Track trending topics, hashtags, cultural moments, and platform features, flagging relevant opportunities to the wider team and, where appropriate, drafting reactive content 
• Identify opportunities to surprise and delight Dove's audience through creative engagement, timely responses, and community-building moments 

Creator Identification and Recruitment 

• Identify, contact, and recruit creators on an ongoing basis, building a diverse community of influencers who authentically represent Dove's brand values and resonate with target audiences across platforms 
• Evaluate potential creator partners based on audience relevance, content quality, engagement authenticity, brand alignment, and representation of diverse beauty 
• Maintain and manage a structured creator database, tracking tiers, content output, performance, and relationship status 

Creator Community Management 

• Develop and manage Dove's creator engagement programme, building genuine, long-term relationships with influencers rather than transactional, campaign-by-campaign partnerships 
• Manage ongoing communication and dialogue with the creator community, ensuring creators feel valued, informed, and connected to Dove's brand purpose 
• Create and distribute regular community communications — newsletters, updates, and exclusive content — that keep creators engaged between activations 
• Organise and support creator events, focus groups, and community moments that deepen relationships and generate insight 
• Ideate and produce creative product mailers and gifting activations that surprise and engage creators in ways that feel personal and on-brand 

Campaign and Creator Activation 

• Brief and manage creators for campaign activations, always-on content, product launches, and cultural moments, ensuring deliverables are on time, on brand, and aligned with platform best practices 
• Develop creative briefs for influencer content that give creators clear direction while leaving room for authentic, platform-native expression 
• Coordinate with the creative and social teams to ensure influencer content is integrated into the broader content calendar and campaign plans 
• Track and record all creator content, ensuring proper usage rights, approvals, and compliance with advertising and disclosure regulations 

Performance Tracking and Reporting 

• Track and report on social channel performance and influencer campaign performance, compiling regular reports on reach, engagement, saves, shares, audience growth, and creator programme impact 
• Use native platform analytics, social management tools, and influencer platforms to monitor content effectiveness, identify trends, and feed learnings back into briefs and strategy 
• Support the Senior Social Media Manager and Data Analyst in building a continuous learning loop between content output, creator performance, and data 

Platform Expertise and Trends 

• Stay current with social platform updates, algorithm changes, new features, and emerging content formats — including creator-led formats — sharing relevant developments with the team 
• Contribute ideas for new content formats, series, engagement approaches, and creator partnership models based on platform evolution and audience behaviour 
• Ensure the studio's content and creator approach reflects the latest platform best practices for organic reach and engagement 

Client Partnership and Collaboration 

• Work closely with the Dove brand team on day-to-day social activity and creator programme updates, keeping stakeholders informed of what's publishing, what's performing, and what's coming next 
• Manage client feedback and approvals within both the publishing and influencer workflows, keeping the process clear and moving efficiently 
• Contribute to briefing processes, helping to translate client briefs and campaign objectives into clear direction for the creative team and creator community 

What you need to be great in this role: 

• A strong background spanning social media management and influencer or creator management, ideally for consumer brands in beauty, personal care, wellness, or FMCG — with hands-on experience across both disciplines rather than one alone 
• Strong platform fluency across TikTok, Instagram, YouTube, and emerging social channels, including a clear understanding of content formats, algorithms, audience behaviours, and publishing best practices 
• Experience managing social content calendars and publishing workflows across multiple platforms, including the integration of creator content within owned publishing schedules 
• Solid copywriting skills, with the ability to write platform-native social copy that reflects a brand's tone of voice and connects with diverse audiences 
• A proven track record of identifying, recruiting, briefing, and managing influencers and content creators, with experience building ongoing relationships rather than one-off activations 
• Experience developing and managing creator communities or ambassador programmes, including community communications, gifting, and events 
• An understanding of influencer contracts, usage rights, disclosure regulations, and compliance requirements 
• Strong project management skills, with the ability to manage multiple creator relationships, campaigns, publishing workstreams, and competing deadlines without losing attention to detail 
• Experience using social media management tools (such as Sprinklr, Hootsuite, or Sprout Social) and influencer management platforms (such as CreatorIQ, Traackr, Grin, or similar) 
• The ability to track and report on social and influencer performance metrics, with a clear sense of what the numbers mean and how they inform decisions 
• An authentic interest in creator culture, social platforms, and inclusive representation, with experience or a strong interest in working with diverse creators who reflect a broad range of backgrounds, identities, and experiences 
• A collaborative, proactive working style with the confidence to flag opportunities, raise issues, and contribute ideas across the team 
• Professional proficiency in English; additional languages are a plus 

Gen AI and Agentic Thinking: 

• Working proficiency with Gen AI tools (such as ChatGPT, Claude, Copy.ai, Grammarly, Perplexity) to support copy drafting, content ideation, creator research, brief development, trend monitoring, and reporting 
• An agentic approach to your work: ability to self-organise across a busy, multi-workstream role, manage competing priorities, find efficient solutions, and take initiative without waiting to be directed 
• Willingness to experiment with AI tools as part of both the social and influencer workflow, understanding when they add genuine value and when human creativity, cultural nuance, and relationship instinct are what's needed 
• Understanding of AI capabilities and limitations, with a commitment to human judgement in relationship management, creative evaluation, and brand alignment decisions
• Qualifications: Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning. 

Nice to Have:

• Experience working on Dove or Unilever brands 
• Experience in an in-house agency, embedded studio, or social-specialist environment 
• Multi-market social or influencer experience, with an understanding of adapting content and creator strategies across regions and cultures 
• Experience with influencer-led content production, including on-set coordination and creator direction 
• Experience working with creators on purpose-led or social impact campaigns 
• Familiarity with social listening tools and basic audience research 
• Experience with accessibility in social publishing (captions, alt text, inclusive content practices) 
• Familiarity with paid social amplification and how organic, creator, and paid content work together 
• Experience with social commerce, affiliate-driven influencer models, or conversion tracking 

Req ID: 16883

#LI-RO1 #LI-Hybrid

Role: Account Director / Project Manager

Location:  Tokyo, Japan 

About the role: 

**Add blurb about the role** 

What you will be doing: 

• **Add bullets about the responsibilities** 

What you need to be great in this role: 

• **Add bullets about the requirements and experience needed** 

Req ID: 16881

#LI-JQ1 #LI-Hybrid

Location: Looking for Japanese citizens / visa holders, fluent in Japanese, willing to stay in Madrid for 12 months before having the view to relocate to Tokyo. Customer base will be in Japan, involving travel to meet clients in person.

The Team

As an Associate AI Applied Engineer, you are part of our Value Engineering team and are the trusted advisor for customers working on the intersection of technology and business. As a so-called Value Engineer (VE), you partner with sales and customers to create compelling and innovative technical solutions to critical business problems leveraging cutting edge (AI) capabilities within our Celonis Process Intelligence Platform. A great VE understands the customer, the technology, and the sales cycle making it what may be the most interesting, challenging, and fulfilling role in Enterprise Software

You will be joining the Global VE Center of Excellence which is an international, diverse, and dynamic organization at the core of the Celonis Value Engineering team supporting our local field teams. As a team, we enjoy working in a fast-paced environment and share a sense of belonging to a community that wants to learn and grow together. The team culture is one based on building trust, continuous development, and improvement through coaching & mentoring. 

The Role

Talented individuals launch their careers in the enterprise software world by joining the Orbit Graduate Program as an Associate Value Engineer.

The 12-month program is a unique experience to fast start your career in the SaaS Industry that highlights hands-on learning, mentorship, and a team culture where we rely on each other to learn, grow and achieve. The program is designed to develop essential VE skills & competencies and establish strong lasting relationships allowing you to grow your career at Celonis. 

Your journey will start with onboarding & enablement to develop your business and Celonis skills through a combination of hands-on experience in customer engagements and different pieces of training which cover amongst others the Celonis Process Intelligence, domain knowledge, presentation & demo skills, discovery & objection handling as well as value selling. 

The work you’ll do:

• Work as part of the Global VE CoE to support the Japan Value Engineering team on customer engagements
• Collaborate with customers to uncover their core business challenges and determine how Celonis Process Intelligence can help them achieve their business objectives and AI Strategy
• Execute proof projects showcasing the value of Celonis Process Intelligence, frame a quantitative business value and deliver presentations to senior executives to drive investment decisions
• Prototype and develop AI solutions tailored to customer needs, including both traditional machine learning, LLM-based solutions and orchestration technology
• Drive change management and value realisation and ensure a positive return on investment
• Build strong relationships with our customers by winning their trust through technical, product expertise, and business acumen to act as a trusted advisor
• Collaborate and share customer insights & feedback with internal Product and Engineering teams to influence and co-develop (AI) product innovations
• Create re-usable collateral, best practices & tools within the Global VE Center of Excellence and feed them back to the regional Value Engineering team
• Travel to the Japan region to meet clients in person to ensure the success of customer engagements

The qualifications you need:

We are looking for people who enjoy solving problems, think outside the box, and are not afraid to make and learn from mistakes. In particular, we seek “builders” who thrive in fast-paced environments and can rapidly develop solutions and pilots using our platform and AI technologies.

You have a bachelors and/or masters degree in (Industrial) Engineering, Computer Science, Data Science / Business Analytics, AI/ML, Mathematics or other related fields, as well as valuable work/internship experience. You’re curious, self-motivated, enjoy continuous learning, and you want to work in a lively environment characterized by high growth.

You are successful as a Value Engineer if you:

• Have a passion for technology, data and AI and the impact it can have on the world
• Have a hunger to learn new technologies and bring at least basic knowledge or hands-on experience in SQL and/or Python
• Any exposure to process mining principles and completion of Celonis "Rising Star" modules would be a welcome indicator of your eagerness to develop in this field
• Are able to think analytically and creatively, especially in applying technology solutions to core business problems
• Are focused on creating and adding value for customers
• Have an entrepreneurial mindset and the ability to multi-task, prioritize and execute
• Are able to build relationships with senior management and influence decision-makers
• Are confident to present to C-level executives and larger audiences
• Are willing to travel to the Japan region to meet clients in person
• Are an effective communicator and fluent in English and Japanese

Key Responsibilities

[Support]

• Gather information to investigate reported issues, reproduce the problems, and create bug reports for customer site tools.
• Troubleshoot and resolve software issues, including embedded software for control systems for customer site tools.
  Able to triage mechanical, electrical, and software-related problems.
• Work with QA to add reproduced issues to regression testing.
• Travel to customer sites to support installation, training, and troubleshooting of ASM products.
• When investigating reported issues, coordinate with the account team and GPS group rather than communicating directly with the customer.

[QA]

• Test pre-release software as part of QA activities and create bug reports for any issues found.

• Promote business improvement using Global QA tools.
• Evaluate designed/developed software with simulator and the actual tool.

• Work with support to add reproduced issues to regression testing.
• Responsible for setting up and managing the in-house software test environment.

Key Requirements

• 3 years+ of experience as software QA tester.
• Experience with JIRA and TestRail.
• Ability to work across cultural barriers.
• Language Requirements:

Japanese: Fluent

English: Business level

Preferred Qualifications

• Experience in the semiconductor or FPD (Flat Panel Display) industry.
• Knowledge of semiconductor standards SEMI
• Programming experience in Pascal (Delphi), C, or C++.

The Role:

Radio Frequency (RF) Engineer at ASM will provide solutions for difficult RF technical issues associated with specific projects, contribute to the timely completion of specific programs and projects, possess the ability to work on complex assignments with some guidance and direction from the Engineering Manager.

Responsibilities:

• Develop RF module and reactor of ASM products.
• Using conventional RF source and antennas provide reliable structure to provide stable performance in extreme and harsh conditions.

• Troubleshooting and modification of RF generator and matching network
• Understanding plasma characterization and troubleshooting the Plasma/RF related issues

• Coding FPGA chips to control modules and parts to maximize plasma performance of ASM Products

Education & Experience:

• Master's or Ph. D Degree in Electronics, Physics, or relevant disciplines.
• 3+ year experience in RF plasma field which including modules and parts is preferred.
• Have a broad-based background in analysis, design and debug of complex RF systems.
• Design, implement, maintain, and improve electrical instruments, equipment, facilities, components, products, and systems for the semiconductor equipment industry.
• Well versed with the requirements of CE, NEC, IEC, NFPA, VDE, SEMI S2-95 and other relevant standards as applicable to semiconductor manufacturing equipment.
• Experience with modularizing semiconductor equipment designs for offline assembly.
• Experienced using Microsoft applications such as Excel, Word, PowerPoint, and Project; Manufacturing Requirements Planning (MRP); AutoCAD; OrCAD or Altium schematic capture.
• Business level English

Functional Knowledge

• Plasma Deposition product knowledge a plus (CVD, ALD, EPI, PECVD, PEALD)

Job's mission

Join a team that transforms ideas into real-world solutions. As a System Engineer at ASM, you’ll contribute to the development and integration of advanced technologies that power the semiconductor industry. Your work will ensure our systems are designed, tested, and delivered with precision and purpose.

What you will be working on

• Apply design engineering principles, product specifications and research data to create designs for systems and products for semiconductor industry.
• Develop fail safe, cost effective designs for lower level sub-assemblies used in microprocessor controlled semiconductor equipment.
• Integrate lower level assemblies to obtain a desired system level configuration.
• Adapt digital and analog I/O requirements to achieve customer specific configurations.
• Provide technical support for capital orders, expense projects, retrofits and development projects.
• Evaluate engineering change requests and implement changes as necessary following established procedures and schedules.
• Participate in design reviews prior to releasing new designs to production.
• Support testing of hardware for cost reduction and product improvement projects to verify performance objectives. Design and build test equipment, support basic instrumentation with hardware, create test procedures, perform electro-mechanical tests as required and maintain reliability data and records of all evaluations performed.
• Assess feasibility of product proposals, resolve technical issues, develop new systems, tools, and units while adhering to product design safety criteria.
• Report generation, schedule creation and maintenance, and inter-team coordination.

Key Requirements

• Master’s or PhD in Electrical and Electronics Engineering.
• Ast least 5 years of work experience as a System Engineer in a semiconductor equipment manufacturing company, with expertise in equipment electrical hardware design or development of units/systems like Reactor or Plasma Source, etc.
• Proficiency in Auto CAD technique and also in JMP
• Ability to thrive in a fast-paced, team-oriented environment supporting a global customer base.
• Clear communication skills in English (Dongtan and Tama both) and Korea (Dongtan) or Japanese (Tama).
• A person with fundamental knowledge that enables learning about future processes and mechanisms.
• A person with basic knowledge and aptitude to grow into a system engineer in the future.
• A person who has the motivation to develop into a system engineer in the future.

Lead Store Advisor, On Flagship Store Tokyo Ginza

At a Glance

As a Lead Store Advisor, you will leverage your leadership skills to drive sales performance, mentor Store Advisors, and maintain operational excellence. Your responsibilities will include supervising customer interactions, optimizing inventory management, executing visual merchandising plans, and contributing innovative ideas to enhance store processes. Join us to make a significant impact, advance your career, and help shape the future of our retail environment.

• Brand Champion: Consistently embody and communicate our brand philosophy, values, and culture to both internal and external customers, ensuring every interaction reflects our commitment to excellence.
• Team Leadership: Supervise, mentor, and motivate a team of Store Advisors, instilling a customer-focused approach in all aspects of their work.
• Product and Brand Expertise: Maintain an in-depth knowledge of product technical specifications and stay current on global company initiatives, including sustainability efforts and Athlete stories. Actively contribute ideas for merchandising, store events, and community activities that enhance store visibility and customer engagement.
• Operational Excellence: Assist with inventory management tasks, including placing new product orders, managing fill-in orders, and ensuring accurate stock levels to meet customer demand. Uphold visual merchandising standards in the store, creating a premium shopping experience through well-organized, visually appealing displays.
• Operational Support: Serve as the primary contact for store leadership, IT, and Facility Management regarding operational matters related to product flow and store system functionality. Train the store team on BoH processes, ensuring adherence to standard procedures and best practices.
• Cross-Functional Collaboration: Work closely with store leadership to align on all store functions, driving overall business success through teamwork and collaboration.

Role: Senior Account Manager

Location: Tokyo, Japan

About the role: 

The Senior Account Manager will work alongside the Project manager, Director, and key stakeholders to support projects from initial concept to final delivery.

This role requires fluency in English and Japanese.

What you will be doing: 

This dedicated team is comprised of project managers, creative and digital designers, developers, and video producers. The team also partners closely with Japan, Shanghai, India, and our global counter- parts in US and UK. You will help manage the production of both digital and print products across Asia.

Digital: corporate websites, campaigns, newsletters, email flyers, e-Learning modules, banner images, and graphics, etc.

Print: you will handle posters, flyers, brochures, newsletters, signage, event/campaign collateral, and communications related to major holidays, among other projects.

• Build relationships with day-to-day clients, external agency partners, and our cross-functional agency team
• Support the planning and execution of multi-channel marketing campaigns across digital, print, website, and video deliverables
• Leverage project management skills to manage multiple projects to tight deadlines in a fast- paced environment
• Review and refine creative project briefs, gather supporting files, collaborate with our creative team to develop, adapt, optimize, and deploy assets according to all required digital/print formats and specifications
• Act as an internal client advocate and knowledge center; guide best practices across creative, production
• Take in client feedback, assess the best way to move forward, and communicate instructions/next steps to the team by making recommendations and decisions
• Collaborate with operations and project management team to share best practices and streamline processes
• Assist with brainstorming and concepting, look for every opportunity to bring creativity forward, convey strategic sensibility when evaluating, or presenting creative work
• Work closely with Account and Project Management teams to scope and cost out projects in addition to managing the day-to-day executional requirements
• Conduct regular status meetings to review deliverables according to agreed milestones and actively seeks performance feedback on both process and work product, and incorporates that feedback into a culture of continuous improvement

What you need to be great in this role:

• 5 to 7 years in integrated marketing, digital advertising, account management or project management.
• Exposure of working in a client facing capacity, from handling client requests, to taking full and conclusive briefs and delivering to exceed the client’s requirements
• Studio management or coordination experience is highly advantageous, as is the understanding of the mechanics of a creative studio
• Ambitious – Shows determination and a desire to succeed. Continually helps clients to evolve
• Shows imagination - combines different models to produce original solutions
• Thinks ahead, listens well. Shows entrepreneurial flair and a solutions-oriented mind-set
• Naturally encourages, nurtures, and realizes new ideas to inspire new possibilities. Inspires others to challenge boundaries and exceed them
• Has a hunger for learning and teaching others
• Sets clear goals and is focused on delivering results that are measurable and accountable.
• Highly organized with a keen attention to detail; enjoys working in a fast-paced environment
• Gets results with integrity in line with client requirements
• Excellent communication and listening skills; is clear, succinct and gets point across professionally verbally and in writing
• Strong administrative skills and attention to detail
• Team-oriented and collaborative with the ability to problem-solve proactively and deal with multiple priorities
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical.

Req ID: 17035

#LI-JQ1 #LI-Hybrid

We are seeking a motivated intern to support advanced metrology development activities focused on improving measurement accuracy and modeling robustness across key characterization techniques. This role is ideal for candidates interested in semiconductor process characterization, data analysis, and design of experiments (DOE) methodology.

What you will be working on

The intern will work with the Process Engineering and Metrology teams to:

1. Transmission Electron Microscopy (TEM) Variability & Error Modeling
•    Characterize sample to sample and region to region variability in TEM measurements.
•    Quantify measurement uncertainty and establish statistically meaningful error bars.
•    Translate TEM measurement error into corresponding DOE model error.
•    Assess how measurement uncertainty impacts p values, model significance, and predictive validity.
•    Propose methods to reduce overall model noise—either through measurement improvements or smarter experimental design.

2. Ellipsometry Modeling and Material Optical Properties (n, k)
•    Support extraction and optimization of refractive index (n) and extinction coefficient (k) for new films.
•    Analyze how ellipsometry model assumptions impact derived film thickness and composition.
•    Investigate thickness dependent behavior: identify thresholds where goodness of fit (GoF) degrades as thickness increases.
•    Evaluate breakdown mechanisms (e.g., over simplified dispersion models, depolarization effects, parameter cross correlation).

3. DOE Data Integration & Improvement
•    Combine metrology data streams (TEM, ellipsometry) to build more realistic input distributions for DOE.
•    Quantify how measurement error propagates into model confidence levels and sensitivity indices.
•    Recommend approaches to improve DOE outcomes (e.g., reduced uncertainty, alternative sampling plans, model weighting).

4. Deliverables
By the end of the internship, the student is expected to deliver:
•    A quantified error propagation framework linking key metrology tools to DOE output quality.
•    A statistical report detailing major sources of measurement uncertainty and recommended mitigation paths.
•    Updated ellipsometry models (n, k, dispersion) or parameter sets that improve GoF for thick films.
•    A final technical presentation summarizing findings, insights, and process improvement opportunities.

What we are looking for

•   Working towards his doctoral degree with focus on Physics, chemistry or material science. Other engineering disciplines might be considered.

The primary responsibility of this role is to manage and drive the process engineering function for a key product group in the ASM’s Atomic Layer Deposition (ALD) technology with a focus on results. This will require a strong leader that is highly skilled in people, process and technology across ASM’s ALD operations. Further, the role requires someone who is not only skilled in R&D/Innovation, development, engineering and design for manufacturability, but also someone who is adept at process and organization, continuous improvement and working with and managing people across cultural dimensions in developing and delivering the ALD technology roadmap. A persistent approach to Product Life Cycle (PLC) will be required to achieve strong engagement with the team, develop and implement new processes and organization, and manage the team to achieve PLC deliverables and drive projects to completion, exceeding timelines and budgetary objectives. This position facilitates getting ASM products to market as quickly as possible by directly influencing and communicating with key customers to solve their high value problems. The successful candidate will have a track record of recruiting and developing industry leading process engineering teams. 

Specific Responsibilities:  

• Run the day-to-day management of the key product process engineering teams with an emphasis on results. 

• Set, evangelize, and implement ASM processes. 

• Collaborate with the KPU head to set the vision for the technology and roadmap. 

• Embody ASM’s mission and values, and consistently reinforce them with the team through everyday actions. 

• Develop and deliver the technology roadmap and execute on the product roadmap in collaboration with GPM and KPU Head. 

• Lead Product Lifecycle Cycle (PLC) team in developing and delivering next generation systems to the market. 

• Responsible for managing development execution (performance, cost, schedule, etc.). 

• Provide support for existing products and drive continuous improvement efforts. 

• Must be able to work across organizations, particularly hardware and software engineering, to define success criteria of products and drive new product development 

• Develop and maintain relationships with key customers. Work closely with the key account technology (KAT) organization to ensure that customer needs are met and qualification of new products and processes is done on time and to specifications 

• Contribute to product roadmap by working with Product Marketing and key customers. 

• Support annual strategic planning process to drive future business direction. 

• Successfully drive projects and recruit premier engineering talent. 

Qualifications:  

• Bachelor’s degree in Chemical Engineering, Material Science, Physics or Mechanical Engineering or related field, required. Master or PhD preferred. 

• At least 10 years of experience in semiconductor equipment development. 

• A track record of successfully building semiconductor equipment products under cost and ahead of schedule. 

• Proven ability to lead and drive process engineering teams  through product development and market introduction with an ability to develop process engineering managers 

• A track record of successfully managing, recruiting, developing, and scaling extraordinary teams. 

• Proven ability to drive continuous improvement across operations. 
• Business level English and Japanese

Key Responsibilities

• Design and develop application software, device drivers for hardware control, and communication software for customers’ host systems.
• Define development specifications and create required engineering documents.
• Investigate faults, defects, and bugs occurring at customer sites or manufacturing sites, and propose fixes and functional improvements.
• Review customer requests and specifications, and propose appropriate technical solutions.

Key Requirements

• 5+ years of professional software development experience.
• Strong software engineering knowledge with programming experience in C, C++, and/or C#.
• Language Requirements: Japanese: Fluent , English: Business level

Preferred Qualifications

• Experience as a project leader or project manager.
• Experience in the semiconductor or FPD (Flat Panel Display) industry.
• Knowledge of fieldbus technologies such as DeviceNet or EtherCAT.

The Team Lead, Japan HAPI Program owns the day-to-day execution and performance of the Japan HAPI reservations program. This role provides hands-on operational leadership for contractor management, workflow oversight, quality assurance, compliance, escalation prevention, and service quality for Japanese partners, with particular focus on key brands and high-sensitivity accounts. The Team Lead works closely with Business Operations leadership and cross-functional partners to ensure schedule updates are completed accurately and on time, issues are identified and resolved quickly, and the Japan HAPI model can scale sustainably with reduced dependency on BizOps leadership for direct day-to-day management.

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• Bachelor's degree, technical certification, or equivalent relevant work experience
• 4+ years of experience in program operations, partner operations, service delivery, business operations, or a related field
• Experience leading day-to-day operations, workflows, projects, or teams, including contractor, vendor, or indirect team oversight
• Professional fluency in Japanese and English, both written and verbal
• Strong written and verbal communication skills, with the ability to build trust and operate effectively across cultures and functions
• Experience managing operational quality, compliance, service consistency, and issue resolution in a dynamic environment
• Proven ability to prioritize effectively and make sound decisions in an ambiguous, fast-moving environment
• Strong analytical and problem-solving skills, including the ability to collect data, identify trends, and translate findings into action
• Intermediate proficiency with Microsoft Office Suite or Google Workspace, including experience preparing updates and presenting to stakeholders
• High attention to detail, strong organizational skills, and sound judgment with partner-facing work
• Experience supporting Japanese partners, venues, or customers is highly desirable
• Program or project management certification, such as PMP, Agile, or similar, is a plus

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Own day-to-day execution and performance of the Japan HAPI reservations program
• Provide clear operational ownership and accountability for update completion, accuracy, responsiveness, and service quality across the Japan HAPI model
• Lead and coordinate the work of Japan HAPI contractors, including workload balancing, prioritization, coaching, feedback, and performance oversight
• Monitor operational workflows and schedule updates to ensure required work is completed accurately, on time, and in accordance with defined processes and partner expectations
• Oversee and strengthen quality assurance practices, including audits, spot checks, trend reviews, and process improvements that better reflect the dynamic operating reality of the Japan market
• Identify, prevent, and resolve operational issues before they become partner escalations, and manage escalations quickly and effectively when they occur
• Partner with Business Operations leadership and cross-functional stakeholders to align priorities, surface risks, and coordinate support for critical accounts and key brands
• Develop and maintain clear operating procedures, documentation, and training materials to improve execution consistency and reduce single-threaded knowledge
• Ensure compliance with internal policies, partner requirements, and applicable operational standards
• Track and report on program health, including timeliness, accuracy, escalation volume, service reliability, and quality trends
• Analyze operational data and partner feedback to identify root causes, recommend improvements, and drive corrective actions
• Support efforts to scale Japanese venue operations by improving the reliability and sustainability of the HAPI support model
• Reduce day-to-day dependency on BizOps leadership by independently managing routine execution, issue handling, and contractor oversight within the scope of the role
• Participate in planning and prioritization activities to identify operational impacts, interdependencies, and risks across related programs or teams
• Contribute to hiring, onboarding, and training for future contractors or team members as needed
• All other duties as assigned

KEY OUTCOMES / MEASURES OF SUCCESS:

• Clear ownership and accountability for Japan HAPI operations
• Stronger execution consistency across schedule updates and quality assurance activities
• Fewer Japan partner escalations tied to HAPI performance
• Reduced churn risk or partner dissatisfaction where HAPI support is a contributing factor
• Higher operational reliability and responsiveness for key partners and critical brands
• On-time completion and accuracy of required updates
• Improved QA coverage and effectiveness for high-priority work
• Reduced management time required from BizOps leadership to keep the program stable
• Improved ability to scale support for Japanese venues through a more sustainable operating model

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• Dexterity of hands and fingers to operate a computer keyboard
• This position is mostly stationary and will be required to remain stationary for extended periods of time
• Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus
• The noise level in the work environment is usually moderately quiet

Job Summary:​

We are looking for a Technical Program Manager (TPM) to lead and drive complex hardware-focusedproduct programs through the full product lifecycle from concept and feasibility to high-volumemanufacturing (HVM).​

The TPM will work cross-functionally with product management, process development, engineering,manufacturing, supply chain, and global product support teams to ensure programs are delivered ontime, within cost targets, and in alignment with customer and business requirements.​

This role requires strong program execution skills, technical understanding of hardware development,and the ability to manage multiple stakeholders across global teams.​

Responsibilities:​

Own and manage the NPI (new product introduction) program through the PLM development process from concept and feasibility to release.​

1. Drive tollgate-based product life cycle (PLC) management by reviewing stage-specific development tasks with functional owners, tracking milestones, managing risks, and ensuring schedule adherence.​
2. Coordinate with stakeholders on NPI products to meet required specifications, including SEMI standards and hardware requirements.​
3. Track NPI builds and assist with demo lab procurement of new chambers or major retrofits.​
4. Analyze and manage new product costs against ROI targets.​
5. Lead cross-functional teams and act as a communication bridge among R&D, manufacturing, quality, Marketing and sales.​
6. Ensure resource allocation aligns with divisional priorities to meet project timelines for assigned programs.​
7. Define product specifications and identify key hardware changes with stakeholders during the C&F stage.

   Experience & education:​

   1. BS degree in material science, electrical, mechanical, chemical, or industrial engineering, orequivalent technical education.​
   2. More than 3 years of experience in semiconductor marketing, supply chain management, or sales;experience in project management is a strong plus.​
   3. Working knowledge of project management and semiconductor equipment commercialization, withexperience supporting MRS, ROI analysis, cost tracking, and milestone management activities.​
   4. Proficient in learning complex technical subjects.​
   5. Effective communication, negotiation, and written skills; English and Japanese required.​
   6. Demonstrated ability to support effective internal and external collaboration and contribute toresource planning and execution.​
   7. Positive, energetic attitude with a strong work ethic.
   ​

The intern will review PEALD SiN gap-fill process and figure out the mechanism of specific recipe. In parallel, they will review process results and analyze effective deposition parameters for performance improvement. Finally, they will summarize their findings to build the mechanism with physical/chemical model and experimental data.

What you will be working on

The intern will go through process responses by the single parameter skew. Deposition recipe consists of a lot of parameters. Referring to the typical recipe, it will be to start with suspected effective parameters. Then, they will analyze the process sensitivity in each parameter to figure out what parameter is effective and how effective process improvement is, especially on gap-fill capability (GPC profile) and throughput. There should be some trade-off relationships. The analysis can clarify the effective parameter(s) to have good gap-fill capability and throughput. They will propose what recipe should be good to achieve the target or to maximize throughput, if they have simulation capability, they can collaborate with the team and validate the model of the mechanism by the simulation. The final goal is to show the direction of gapfill performance improvement based on experimental data and theoretical models.

What we are looking for

For this project, an intern with Materials Engineering, Applied Chemistry, Chemical Engineering and Electronic Engineering or other types of Engineering (Plasma related is preferred) would be ideal. Considering the scope of this project, doctoral degree level is preferred, although a master’s degree level with specific experience would also be acceptable.

Your Role in Our Story:

About Green Project Technologies

Green Project is a SaaS-based carbon accounting and ESG management platform. Under increasing pressure from regulators, investors, customers and employees, businesses—especially small and medium businesses—are struggling to calculate and report on their GHG emissions.

Using Green Project’s platform, businesses of any size can begin tracking and monitoring their footprints. Ultimately, our platform provides the tools our customers need to begin tracking and reducing their corporate carbon footprint in compliance with the GHG Protocol.

About the role 

Join Green Project as a Customer Success Representative, Sustainability and be a part of a fast-growing climate tech company that's making a positive impact on the environment. As a crucial member of our team, you'll be at the forefront of helping our clients better understand their carbon footprint. With end-to-end communication and close collaboration, you'll be a trusted advisor providing guidance on how to best utilize our suite of digital solutions across carbon accounting and supply chain engagement. 

In essence, your role involves:

• Own a portfolio of customer accounts, managing the full post-sales lifecycle: onboarding handoff, adoption, renewals, and expansion
• Guide customers through supplier engagement campaigns — helping them mobilise their supply chains to collect emissions and decarbonisation data on the Green Project platform
• Build strong relationships with sustainability, procurement, and ESG stakeholders at customer organisations
• Conduct regular business reviews to track programme performance, surface insights, and identify growth opportunities
• Act as the regional voice of the customer internally, feeding back product and process improvements to the wider team
• Support commercial outcomes by identifying upsell opportunities and managing your customers' renewals
• Contribute to localising CS playbooks, templates, and communications for the Japanese and broader APAC market

Your Expertise: 

What We're Looking For

• 3–6 years of experience in Customer Success, Account Management, or a client-facing role in a SaaS environment
• Native or business-level Japanese; business-level English (written and spoken)
• Genuine interest in sustainability, ESG, or supply chain — you don't need to be a carbon accounting expert, but you should care about the mission
• Strong relationship-building skills and cultural fluency in Japanese business contexts (keigo, stakeholder hierarchy, consensus-based decision-making)
• Comfortable managing multiple accounts and complex, multi-stakeholder programmes simultaneously
• Experience working with CRM tools; HubSpot experience is a plus
• Collaborative and comfortable working across time zones with distributed global teams

Nice to Have

• Experience at a foreign-owned or international company operating in Japan
• Background in sustainability, climate tech, or supply chain management
• Familiarity with Scope 3, GHG reporting frameworks (GHG Protocol, CDP, CSRD), or supplier engagement programmes

Job's Mission 

As a R&D Process Engineer at ASM, you will work with semiconductor processing and analytical equipment to research, develop and optimize processes focused on oxidation, annealing, curing, Atomic Layer Deposition (ALD, PEALD), Epitaxy or PECVD for logic, memory, analog, power, and MEMS applications. You will design and conduct complex experiments, measurements and perform the interpretation of complex experimental output. While you deliver creative and inventive solutions, technical publications, and generation of Intellectual Property (IP) are an essential function of this position.

What you will be working on 

• Creative problem solver with experience in developing new films for emerging applications and experience in chemistry/materials characterization.
• Works with semiconductor processing equipment to research, develop and optimize unit processes focused on the deposition of metal and dielectric films via PEALD.
• Bringing innovative ideas, staying abreast of state-of-the-art processing applications in the semiconductor industry to be effective.
• Process consulting and accountability including technical papers on advanced process applications and Intellectual Property creation.
• Participates in and drives technical problem-solving sessions using the related scientific method and industry tools, such as Ishikawa diagrams.
• Designs and conducts experiments, in addition to measuring and interpreting experimental output, aimed at fulfilling stated objectives using Design of Experiments (DOE) and Response Surface Methodology (RSM).
• Troubleshoots equipment problems and is personally and actively engaged in problem via “hands-on” modalities.
• Works with customers and central marketing to understand and define requirements to successfully execute and document customer demonstrations.
• Develops methods and techniques for integrating metal and/or oxide films into existing and future device technologies.
• Ensures successful product transfer to customer base by performing demonstrations, training field service personnel, traveling to support remote sites (up to 10% travel required), and drafting documentation regarding process development, tool operation and maintenance.
• Produces technical papers on process, equipment, and device integration improvement strategies and presents to professional audience.

What we are looking for

• PhD degree in Chemical Engineering, Materials Science, Electrical Engineering, or Physics.
• Fresh PhD graduates OR MS degree holder with 2+ years of work experience with: PEALD, ALD, PECVD, CVD, Epitaxy, and/or other thin film deposition.
• Knowledge of electrical characterization techniques for CMOS devices.
• Application of dielectric and/or metal films for logic and memory structures.
• Knowledge of electrical characterization techniques for CMOS devices is preferred.
• Ability to independently manage complex process development projects, including personnel, project schedules, experimental thrusts, hardware procurement and budgetary oversight.
• Understanding of requirements for integration of metals as work function materials and barrier layers in FEOL and BEOL process flows
• Demonstrated ability to develop and completely characterize deposition processes using first principles and experimental design techniques (e.g., DOE, RSM).
• Experience with the theory, practice, and interpretation of materials characterization techniques such as XPS, SIMS, RBS, AFM, XRD, HRTEM, FESEM, Auger, Raman and ellipsometry.
• Excellent verbal and written communication skills in both English and Japanese, with ability to clearly communicate advanced technical constructs in direct and concise manner.

Job's mission

Development of gapfill process on our D-lab tool. Conducting DOE experiments and collect data (dep rate, WiW uniformity, Stress, WER, conformality) to optimize our process and accumulate process knowhow.

Project Details

1. New inhibitor development like CH4 type gas and liquid chemical
Tool Operation and Wafer Preparation:
Operate specialized equipment to prepare wafers and Front-Opening Unified Pods (FOUPs).
Ensure precise handling and processing of materials to maintain high-quality standards.

2. Measurement and Data Analysis:Utilize advanced measurement tools to gather data on wafer conformality.
Analyze Transmission Electron Microscopy (TEM) images to assess conformality and other critical parameters.
Interpret data to identify trends and anomalies, providing insights for process optimization.

3. Hardware Involvement:
Participate in hardware-related tasks aimed at expanding our process window.

What we are looking for

• PhD student majoring in Materials Science, Chemical Engineering, Applied Physics, or a related field.
• Strong academic background and hands-on lab or research experience preferred.
• If the candidate is successful and demonstrates both technical competence and cultural fit, a conversion offer may be considered.

Top 3 Skillsets

1. Electrical measurement (I–V testing)
2. Materials analysis (FTIR, XPS)
3. Data analysis and problem-solving

(11465)

Job's mission

The intern will analyze leakage mechanisms in flowable low-k SiOCH films using I–V measurements and structural analysis (FTIR/XPS). The project focuses on correlating material structure with leakage behavior, using only generalized or literature-based conditions to ensure compliance with ASM’s IP protection policy.

The intern will work with dummy samples simulating typical low-k films (SiOCH-based). They will perform I–V/C-V testing to identify leakage models (e.g., Poole-Frenkel, tunneling) and use FTIR/XPS to evaluate bonding states and composition. The experimental design would use a two-factor DOE (e.g., temperature × cure time). Data analysis will focus on model fitting and correlation between structural and electrical properties. All deliverables will be reviewed and masked to avoid IP-sensitive content.

What we are looking for

• A student with a background in Materials Science, Chemical Engineering, Applied Physics, or a related field. Experience with electrical measurements or materials characterization is preferred. Master’s or PhD’s level students are eligible.

Top 3 Skillsets:

1. Electrical measurement (I–V testing)
2. Materials analysis (FTIR, XPS)
3. Data analysis and problem-solving

Senior Account Manager, Oil & Gas, Abu Dhabi

About Cognite and our strategic partnerships

Cognite is a global leader in industrial software with our Industrial DataOps platform, Cognite Data Fusion®, at the core. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms. 

To further strengthen Cognite's impact we are looking to hire a seasoned Account Manager who thrives enabling large organizations C-level management creating greater impact through technology. 

“Together, we will make vast quantities of data easily available for customers to use and innovate at scale quickly, to increase production, improve financial performance, and achieve sustainability goals.”

Senior Account Manager is responsible for expansion of key accounts and helping our new customers realize the value of our products, including the execution of their roadmap, the achievement of their business goals, and the adoption of our product to drive greater ROI and satisfaction.  

As a Senior Account Manager, you will nurture long-term relationships with your portfolio of assigned customers; connect with key business executives and IT stakeholders; and develop a deep understanding of their business requirements, goals, and how they are using Cognite to meet their needs. Senior Account Manager is responsible for our most valuable customers, usually managing 1-2 key accounts.

This role reports to the VP of MENA region and will work closely with Sales and Account Management teams.

As our Senior Account Manager, your key responsibilities will be

• Managing the relationship with Cognite’s most valuable customers;
• Developing a trusted advisor relationship with key stakeholders and executive sponsors;
• Ensuring all Cognite activities are closely aligned with the customer's business case and business strategy, allowing them to realize the full potential of Cognite’s products;
• Driving expansions and securing renewals for your assigned accounts;
• Developing value roadmaps and account plans, charting a path to the customer’s desired outcome with Cognite software, leveraging a comprehensive understanding of Cognite's products, identifying expansion opportunities for account managers to close;
• Working with the Sales organization to close upsell/cross sell opportunities to expand customer lifetime value
• Communicating the product roadmap to customers and ensuring it meets the customer’s needs; 
• Serving as the “voice of the customer to both product management and customer community management;
• Collaborate with Field Marketing/Account Development team to ensure customer engagement with newsletters, webinars, and events;
• Identifying and assessing renewal risks for customers’ license subscriptions and collaborate with internal teams to ameliorate; and
• Collaborate with the ecosystem of Cognite partners to maximize value generation

We believe most of these should match your experience

• 5+ years experience and a demonstrable track record in leading customer engagements as an Account manager or related role 
• A rich understanding of Account management methodologies and practices including (but not limited to) segmentation, customer journey, and customer health scoring; 
• Commercial experience in renewals and upselling;
• Track record of expanding complex enterprise deals
• SaaS, Data Platforms and Oil & Gas background
• Fluent in written and spoken English is required. Verbal skills in Arabic are an advantage.
• Proven experience of selling at C-Level both in business and IT
• Experience of collaborating together with channel partners
• Experience working at a high-growth scale-up organization;
• Familiarity with Salesforce, MEDDPICC, and Clari

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why choose Cognite? 🏆 🚀

Join us in making a real and lasting impact in one of the most exciting and fastest-growing new software companies in the world. We have repeatedly demonstrated that digital transformation, when anchored on strong DataOps, drives business value and sustainability for clients and allows front-line workers, as well as domain experts, to make better decisions every single day. We were recognized as one of CNBC's top global enterprise technology startups powering digital transformation! We were also recognized by Frost & Sullivan who named Cognite a Technology Innovation Leader! 🥇 Most recently Cognite Data Fusion® Achieved Industry First DNV Compliance for Digital Twins 🥇

A snapshot of our many perks and benefits as a Cogniter

• Receive competitive salary and benefits, including a pension plan, insurance, parental benefits, and much more.
• Join a team of 70 different nationalities 🌐 with Diversity, Equality and Inclusion (DEI) in focus 🤝.
• A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @cognitedata 📷 to know more
• Flat structure with direct access to decision-makers, with minimal amount of bureaucracy
• Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries
• Join our HUB 🗣️ to be part of the conversation directly with Cogniters and our partners.
  
  

Excited about our opportunity?

Join us in making tangible and enduring impact in one of the most exciting and fastest-growing young software companies on the planet.

 

 

 

Learn more about us

 

 

 

• Impact 2025
• Cognite's Industrial AI: Moonshot
• We’re globally recognized domain experts with an international presence that spans Phoenix, Houston, Oslo Tokyo, Bengaluru, and Abu Dhabi.

 

 

Equal Opportunity

Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment.

Project:

• LEAS, TiN THK NU/Conformality improvement

What you will be working on

• Based on blanket study, process characterization and relationship to deposition conditions
• Understand the fundamentals of Plasma-based deposition and the interaction between HW and process (plasma power, pressure, etc.) through DOE evaluation
• Training in XPS, AFM, XRR, Ellipsometry, Nanoindentation fundamentals and characterization analysis
• Conduct regular SPC monitoring & improve process stability
• Understand sensitive/key parameters and reflect to HW start up procedure
• Present the key achievement in a large audience forum

What we are looking for

• Ph.D. student in Materials Science and Engineering, Chemical Engineering, Physics, Plasma Engineering, or a related field with hands-on experience with plasma reactors
• Knowledge of fundamental principles of deposition and fundamental limits of thin film characterization
• Strong interest toward operating ASM chambers and developing process conditions based on mechanistic understanding
• Understands the importance of safety and working culture in Lab
• Comfortable in presenting and sharing results in a scientific and collaborative way

(12116)

Job's mission

Development of gapfill process on our D-lab tool. Conducting DOE experiments and collect data (dep rate, WiW uniformity, Stress, WER, conformality) to optimize our process and accumulate process knowhow.

What you will be working on

1. Tool Operation and Wafer Preparation:
lOperate specialized equipment to prepare wafers and Front-Opening Unified Pods (FOUPs).
lEnsure precise handling and processing of materials to maintain high-quality standards.

2. Measurement and Data Analysis:
lUtilize advanced measurement tools to gather data on wafer conformality.
lAnalyze Transmission Electron Microscopy (TEM) images to assess conformality and other critical parameters.
lInterpret data to identify trends and anomalies, providing insights for process optimization.

3. Hardware Involvement:
lParticipate in hardware-related tasks aimed at expanding our process window.

What we are looking for

• Master’s or PhD student majoring in Materials Science, Chemical Engineering, Applied Physics, or a related field.
• Strong academic background and hands-on lab or research experience preferred.
• If the candidate is successful and demonstrates both technical competence and cultural fit, a conversion offer may be considered.

So, what’s the role all about? 

NiCE is looking for an experienced Portfolio Pre-Sales Consultant to excite potential customers about its extensive portfolio and aid them in ultimately becoming a NiCE customer. A successful Solution Consultant will work consultatively with prospects to identify their goals and business drivers and creatively design a solution that will meet the ever-growing demands of their contact center needs. This position will provide dedicated sales support to the Enterprise and SMB sales teams by exceeding expectations. 

How will you make an impact?   

• Proactively identifying and addressing our customer's technical needs and objections to drive new sales, and existing account expansion. 

• Actively learning and mastering the NiCE software portfolio at an intermediate level, to creatively apply our technology and help our customers achieve their business goals. 

• Critically evaluating the technical sustainability of each new sales opportunity or Request for Proposal, ensuring that our contractual obligations to each new customer are accurate, and can be delivered in a timely manner. 

• Helping facilitate a smooth transition from pre-sales to implementation by providing adequate knowledge transfer regarding the scope and requirements of the project, ensuring a seamless onboarding experience. 

• Protecting NiCE from projects where technical challenges outweigh the value of a technically problematic opportunity, and long term partnership. 

• Assisting our Sales team through preparation and delivery of business discussions, technical presentations, and product demonstrations, by carefully mapping customer business requirements to effective value driven technical solutions leveraging the NiCE software portfolio. 

• Proactively identifying customer needs through a technical benefits assessment, carefully building the business value of the solution, in order to assist with overcoming potential objections to proposed technical solutions. 

• Meeting with our prospective customers as a trusted technical advisor, developing a deep understanding of their current environment, key business challenges and goals, and helping prospective customers envision the benefits that can be realized through an advanced contact center deployment with NICE. 

• Gathering valuable field data and product feedback from each customer engagement and working directly with Product Management to facilitate ideas for the long term technical direction and development of NiCE’s software portfolio. 

• Providing an open and continuous knowledge transfer to the overall Sales Team and newly hired SEs, highlighting the technical aspects and benefits of our solution, and how to competitively position each product. 

• Delivering partner enablement activities, ranging from ad-hoc updates to extended knowledge transfer sessions. 

• Building and maintaining demo environments both for internal NiCE usage and for our partners. 

• Assisting in the preparation and response to customer RFP requests, carefully qualifying the prospective deal for technical feasibility. 

• Scoping and building proofs of concept for prospective customers that require a hands-on experience of NiCE products, to confirm the required performance of the solution within their environment. 

• Developing detailed solution design documentation for each new customer, which will serve as the foundation of our technical engagement, and act as a bridge to seamlessly engage our Professional Services Organization, to provide the most effective onboarding experience. 

• Continuously building and maintaining relationships with key stakeholders in each sales cycle, including executive, financial, technical decision makers and influencers within each of our prospects. 

Have you got what it takes?  

• Broad knowledge of call center technologies, automatic call distributors (ACD) and interactive voice response (IVR) systems. 

• Broad knowledge of workforce optimization and analytics practices and technologies. 

• Broad knowledge of digital self-service, messaging and social media platforms. 

• Basic knowledge of IP telephony, SIP trunk, WebRTC. 

• Basic knowledge of cloud security 

• Exceptional written and verbal Japanese communication skills 

• Intermediate written and verbal English communication skills (CEFR B2+ / IELTS 5.5+) 

• Excellent interpersonal skills with the ability to effectively listen to quickly assess the situation and then convey thoughts and ideas in a clear and concise manner. 

• Strong presentation skills – must possess the ability to sell and effectively build credibility in front of all levels of management, including an executive audience. 

• Analytical and quantitative abilities required – Must be able to interpret and explain financial and statistical information. 

You will have an advantage if you also have: 

• 7+ years of sales experience outside of sales engineering in a software environment 

• Ability to manage multiple competing priorities and work effectively under the pressure of time constraints in a fast-paced, collaborative environment. 

• Experience with programming or scripting languages such as Javascript or Python, and including use of REST APIs. 

• Detail-oriented, but able to digest the critical elements of a situation to withstand being hyper-focused on the minutia. 

• Experience with ROI and business case models and relating product capabilities to business benefits. 

• Ability to multi-task in a challenging environment while maintaining a high level of responsiveness. 

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! 

Enjoy NiCE-FLEX!  

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID: 5670
Reporting into: Director, Pre-Sales
Role Type: Individual Contributor

#LI-Hybrid  

SLSQ427R275

This is not a role for someone who wants to inherit a playbook. As the Go-to-Market Leader for APAC Retail & Consumer Goods, you will architect and execute a category-defining strategy from the ground up. You'll operate with the mindset of a founder of a hyper-growth enterprise—a rare opportunity that demands entrepreneurial instincts, relentless drive, and the courage to build in ambiguity.

Databricks is scaling at extraordinary speed. Databricks is the market share leader in data + AI in Retail & Consumer Goods, and this vertical represents one of the most significant growth opportunities in our portfolio. We need a leader who thrives in white space, who sees undefined territory not as risk but as canvas. You will shape how APAC’s largest retailers and consumer brands harness Data and AI to transform their operations, unlock new revenue streams, and reimagine customer experiences.

You will report to the Global VP of Consumer Industries, but your impact will extend across the entire organization—influencing product direction, shaping partner ecosystems, and setting the strategic agenda for one of our most consequential markets.

The impact you will have

• A Scalable APAC Growth Engine Design and execute a go-to-market strategy that doesn't yet exist in its final form. You’ll establish C-level relationships with flagship accounts, construct an ecosystem of ISVs, SIs, and alliance partners, and create repeatable motions that accelerate revenue growth across Retail, Consumer Goods, Restaurants, and Wholesale.
• Programmatic Opportunity Capture Identify the highest-value use cases and industry-specific opportunities—demand forecasting, unified customer intelligence, supply chain optimization, real-time pricing—and build scalable programs that systematically convert these opportunities into revenue. You won't pursue targets one at a time; you'll construct the engines, assets, and activation frameworks that allow us to capture entire categories of opportunity across the region simultaneously.
• A Partner Ecosystem from First Principles Identify, cultivate, and scale relationships with the partners who will amplify our reach. This isn't about managing existing relationships—it's about seeing what partnerships should exist and making them real.
• Data-Driven Operational Excellence Use rigorous analysis to surface gaps, inefficiencies, and untapped opportunities within our go-to-market approach. Build the feedback loops and improvement mechanisms that compound our effectiveness over time.
• Sales Plays That Travel Create comprehensive, scalable sales initiatives tailored to APAC’s diverse geographies while contributing frameworks that support Americas and EMEA. You'll work cross-functionally to ensure these plays move from concept to revenue.
• Industry Thought Leadership Establish Databricks as the authoritative voice in Retail & Consumer Goods transformation. Author white papers, command stages at premier industry events, and engage C-suite executives with a point of view that shapes how the market thinks about Data and AI.
• Cross-Functional Influence Serve as a trusted advisor across product, sales, pre-sales, marketing, and partner teams. Your credibility will be earned through results, and your influence will extend far beyond your formal remit.
• Market-Defining Content Collaborate with marketing to develop industry-specific collateral, demand generation campaigns, and event strategies that resonate with sophisticated enterprise buyers.
• Sales Team Acceleration Build enablement content and coaching programs that elevate the entire verticalized sales organization—making others more effective is as important as your direct contributions.

What we look for

• An Industry Insider with Builder DNA You've held senior leadership or practitioner roles in Retail or Consumer Goods. You understand the industry's challenges from the inside—but you're energized by building something new rather than optimizing what exists.
• Entrepreneurial by Nature You've operated in environments where the path wasn't paved. You're comfortable making decisions with incomplete information, moving quickly, and course-correcting based on market feedback. Ambiguity is where you do your best work.
• A GTM Architect You have extensive experience constructing vertical go-to-market programs on technology platforms, working cross-functionally to deliver measurable revenue growth and customer value.
• An Executive Relationship Builder You engage naturally with CXOs and senior business leaders. You create trust through substance, not just polish, and you know how to translate technical capability into strategic business value.
• A Transformation Leader You've led large-scale change initiatives and understand both the technical and human dimensions of enterprise transformation in complex organizations.
• Technically Fluent You possess deep familiarity with the data and AI landscape, retail technology standards, and the broader ecosystem trends reshaping the industry.
• Regulatory Aware You understand key APAC regulatory environments—such as data privacy, payments, sustainability, and sector-specific compliance—and can navigate these considerations in strategic conversations.
• A Program Operator You've managed complex vertical initiatives end-to-end: gathering requirements, coordinating technical teams, driving marketing alignment, and managing partner relationships to hit milestones.
• A Force Multiplier You have proven ability to train and enable sales teams, making the entire organization more effective at positioning solutions to Retail & Consumer Goods customers.

We are seeking a highly skilled Mechanical Design Engineer to join our team in the development and improvement of semiconductor manufacturing equipment, specifically focusing on chambers, gas/vacuum units, and other critical components and mechanisms.

Key Responsibilities:

• Design chambers, gas parts, vacuum parts, RF parts, control parts and etc. for the tool.
• Develop new tools and functionalities, as well as improve existing tool.
• Evaluate new tools and newly designed parts.
• Troubleshoot problems occurred on lab tool and customer tool.
• Interact with other teams and also customers to develop new tool and/or resolve issues.
• Analize failed part to find the root cause.
• Simulate part’s strength, gas flow, plasma and etc.
• Prepare instruction manuals and documentation.

Key Requirements:

A university graduate with a degree in mechanical engineering or above in relevant field.

• More than three years of 3D CAD experience.
• More than five years of experience in mechanical design.
• Strong logical thinking skills and the ability to communicate concisely.
• Ability to communicate effectively in English.
• Available for oversees business travel approximately five times per year (Around two weeks each).

Work Location : Tama, Tokyo Japan

Job's mission

The intern will support the planning and execution of Design of Experiments (DOEs) aimed at improving the material properties of key PECVD films.

What you will be working on

The intern will run baseline deposition recipes and assist senior process engineers in optimizing PECVD processes to enhance film quality, and productivity like defectivity, and film non uniformity.
The role involves hands on work in the cleanroom using state of the art deposition equipment and characterization tools. The intern will develop DOE plans and execute experiments under the supervision of ASM process engineers. Experimental results will be analyzed using in house metrology and characterization tools such as VASE ellipsometry, SP5, EDX, Hg probe, FTIR, AFM, XRR, and nano indentation.

What we are looking for

An ideal candidate will have a background in materials science and/or plasma physics with experience or coursework in thin film deposition techniques. It is preference of clean room working experience and vacuum chamber handling experience. Due to the technical depth of the project, candidates pursuing or holding a Master’s or PhD degree are preferred.

Job's mission

Each product line of XP8 DCM and JQCM has a complex building‑block structure that supports advanced process technologies. The intern will involve a cross‑functional review of the electrical wiring diagrams and building‑block structures for both product lines, analyzing and identifying design redundancies and common elements. Through this activity, the intern will aim to gain a deep understanding of the process module configuration of DCM and JQCM. Finally, based on the elements identified as candidates for commonality, the intern will propose standardization ideas that can contribute to improved design efficiency, cost reduction, and shorter development lead time.

What you will be working on

XP8 DCM and JQCM are composed of complex building‑block structures (BOMs). In this internship, the intern will systematically break down these complex BOMs and electrical wiring diagrams, reviewing and learning the commonalities and differences across product lines. The analysis approach begins with the high‑cost layers that are widely used across the XP8 DCM and JQCM product portfolios. Next, as part of the compatibility assessment, the intern will examine component‑level differences and determine whether functionally compatible alternatives exist. All components will be categorized into “Common” and “Functional Equivalent” groups, and the intern will redefine the component structure from this perspective. As part of design and development validation, the intern will work with related departments to reassess the technical rationale for the current differences. For manufacturing and procurement optimization, the intern will collaborate with FEMS ME to explore improvements to kit structures. The ultimate objective is to identify concrete and actionable cost‑reduction measures through standardization that can be applied across the entire XP8 DCM and JQCM product lines.

What we are looking fo

The ideal candidates for this internship are students in electrical engineering, manufacturing engineering, or other related engineering fields. A bachelor’s‑level academic background provides sufficient technical preparation to carry out the responsibilities associated with this project.

The intern will undertake a comprehensive evaluation of the Building Block Structure associated with the XP8 DCM product line, with the objective of attaining an in‑depth understanding of the configuration framework governing DCM process modules. Following this evaluation, the intern will delineate the common components and the specification variances across the various applications. Ultimately, the intern will conduct a structural analysis of each application and develop a detailed report outlining the principal design considerations.

What you will be working on

The intern will perform a structured review of the multi‑tiered Bill of Materials (BOM) for the DCM tool. The analysis will commence with the identification of components that are universally employed across the DCM product portfolio. Subsequently, the intern will assess component‑level differences to determine whether functionally interchangeable alternatives exist.
Upon completion of the classification of components into common, functionally equivalent, and application‑specific categories, the intern will collaborate with relevant stakeholder groups (including, but not limited to, the Process Development Team) to evaluate the rationale for such variations and to consider the implications of applying these variations uniformly across all applications.
The overarching objective of this project is to formulate viable recommendations for standardization.

What we are looking for

This project is ideally suited for interns majoring in Mechanical Engineering, Manufacturing Engineering, or other engineering disciplines.  A bachelor’s‑level academic background provides adequate technical preparation to execute the responsibilities associated with this project.

This intern will work on new metal films development for advanced nodes.

What you will be working on

• Based on blanket study, process characterization and relatioship to deposition conditions
• Training on different deposition methods (PEALD, PECVD, ALD) to understand the fundamentals of Plasma-based deposition and the interaction between HW and process (plasma power, pressure, etc.)
• Training on XPS, AFM, XRR, Ellipsometry, Nanoindentation fundamentals and characterization analysis
• Develop HW health check methodology and improve any current HW start up procedure
• Document the learning and apply it to process start up procedures to enhance our tool productivity & stability
• Present the key achievement in a large audience forum

What we are looking for

• Ph.D degree for Material Science Engineering, Chemical Engineering, Physics, Plasma Engineering or similar majors with hands-on experience with plasma reactors

Job's mission

You will work on mechanical design for PECVD tool and its evaluation.

What you will be working on

• Learn entire process chamber configurations including gas parts, vacuum parts, RF parts, control part and etc.
• Design particular portion mentioned above to improve performance. (Current problem and success criteria will be shared before designing it. And discuss how to improve it.)
• Install the parts to the lab tool.
• Evaluate the performance.

What we are looking for

• A student majoring in mechanical engineering who hopes to work in the semiconductor industry in the future.
• General mechanical engineering knowledge.
• Mechanical design knowledge.
• 3D CAD skill.

Role Overview:

We are seeking a dynamic and experienced Talent Acquisition Lead to lead strategic hiring initiatives across our Japan organization.

This role is an individual contributing role, pivotal in building talent pipelines, enhancing our employer brand, and delivering exceptional candidate and stakeholder experiences.

Key Responsibilities:

• Partner with hiring managers to drive the full recruitment life cycle, from intake to onboarding.
• Source and attract top-tier talent across all levels—including permanent, contract, internship, and especially new college graduates (NCGs).
• Lead and execute EVP and employer branding initiatives, positioning ASM as an employer of choice in Japan’s competitive STEM market.
• Build and maintain talent pipelines to support business growth, succession planning, and critical hires.
• Develop innovative direct sourcing strategies to reduce agency dependency and improve hiring efficiency.
• Establish strong relationships with universities and STEM organizations to attract and nurture early-career talent, including Ph.D. candidates.
• Work closely in collaboration with People team Japan and wider regional Talent Acquisition teams.
• Conduct strategic intake meetings with hiring managers and People Partners to align sourcing strategies with business needs.
• Provide expert guidance on recruitment matters to HR, hiring managers, and the global TA team.
• Embed global processes locally, ensuring compliance with Japanese labor laws and cultural nuances.
• Champion a world-class candidate experience throughout the recruitment journey.
• Facilitate assessments, interviews, and offer processes with precision and care.
• Manage preferred supplier relationships, ensuring alignment with diversity and experience goals.
• Use data and analytics to inform hiring decisions and continuously improve recruitment outcomes.
• Contribute to global TA projects and initiatives, helping shape the future of ASM’s resourcing function.

Qualifications & Experience:

• Bachelor’s degree or higher.
• Minimum 10 years of hands-on recruitment and talent advisory experience.
• Proven success in NCG hiring, EVP development, and employer branding campaigns.
• Strategic mindset with a proactive approach to talent acquisition.
• Deep understanding of labor market trends and pipeline management.
• Commitment to delivering outstanding candidate and stakeholder experiences.
• Experience hiring STEM and Ph.D. candidates is highly desirable.
• Strong communication skills in both English and Japanese.
• Ability to collaborate effectively across virtual teams and global stakeholders.

The Team:
Celonis makes processes work for people, companies, and the planet. As the Celonis Services organization, we are the strategic implementation consulting & transformation arm of a unified Customer Organization aligned to four core mandates:

1. Make Celonis Business Critical: Transform the platform into the central nervous system of our customers’ operations.
2. Scale Customer Health: Drive full platform adoption to ensure long-term value and stability.
3. Focus on High-Value Activities: Prioritize complex, high-impact technical work that moves the needle for Focus & Strategic customers.
4. Empower Career Growth: Foster an environment where every Celonaut owns customer success while accelerating their own professional trajectory.

We deliver production-ready Celonis Platform implementations that drive measurable top, bottom, and green-line impact. Moving beyond “point-in-time” analysis, we utilize a Discover-and-Build approach to solve the world's most complex operational challenges.

In close partnership with Value Engineering, we perform data-driven discovery to validate business hypotheses against real-world data. We then build and deploy operational, AI-enriched solutions on top of the Celonis Platform that automate decisions and optimize workflows at an enterprise scale.

We don't just implement AI for our customers; we live it. Our project delivery lifecycle is accelerated by state-of-the-art AI augmentation, allowing our consultants to focus on high-level, strategic problem-solving. By serving as the "eyes and ears" in the field, we maintain a continuous innovation loop with our Product & Engineering teams, ensuring our frontline learnings directly shape the future of the Celonis Platform.

The Role:
You are an AI Deployment Architect (AIDA). You own the reality of scaling solutions within a customer's actual IT environment and productizing those results. Complementing your colleagues in Applied Value Engineers and Applied AI Engineering, who focus on pre-sales prototyping, you bridge the gap between "the art of the possible" and Business Critical, scaled solutions. As an AIDA, you steer account teams and customers toward AI use cases that are inherently scalable. You are not the primary implementer of these solutions. Instead, you steer the definition of the architectural vision for Consultants to execute and oversee delivery excellence. You remain hands-on for first-of-their-kind production solutions, eventually transitioning to an advisory capacity across a broad "book of work" within your assigned vertical.

The work you’ll do:

• Advise and Safeguard Technical Implementations: Provide architectural oversight for concurrent deployments at Fortune 500 organizations. You act as the final technical authority, maintaining "project-ready" coding skills to troubleshoot and resolve critical production failures that block value realization.
• Architect AI-Enriched Solutions: Collaborate with pre-sales teams to transform experimental prototypes into robust, scalable enterprise applications. You then translate these successful deployments into standardized platform features by maintaining a tight feedback loop with Product and Engineering.
• Engineer Low-Latency Systems: optimize these AI-enriched solutions for high-throughput and minimal latency. You ensure the Celonis Platform handles near-real-time data integration without compromising the user experience of business-critical applications.
• Implement Eval-Ops & Automated Testing: Build rigorous evaluation pipelines to test LLM quality and reliability at scale. You move beyond manual spot-checks by institutionalizing automated benchmarks for model accuracy and safety.
• Deploy LLMOps & Lifecycle Governance: Design systems for continuous model monitoring, cost optimization, and performance tuning. You establish the frameworks for data privacy and compliance within the customer's actual IT environment.
• Troubleshoot Agentic Orchestration: Manage the complexity of multi-agent workflows where agentic activity is triggered by Celonis context and logged back to the platform. You ensure seamless hand-offs between agents and maintain the integrity of the full process loop.
  
  

The qualifications you need:

• More than 4-5 years experience in IT-Consulting, Management Consulting, Process Improvement or a similar area
• Hands-on experience applying AI/ML techniques to solve business challenges is a plus.
• Native Japanese and strong communication in English
• Ability to refactor experimental pilots for production-scale performance and a deep proficiency in Python for building enterprise-grade LLM-based solutions.
• General understanding of companies business processes and related financial metrics and are willing to learn in this area. Knowledge of standard ERPs (SAP and related business processes (Order to cash, procure to pay…) is a plus.
• Enjoy interacting with various customers to understand and interpret business processes
• You are very dedicated and visionary and want to actively drive the Celonis Process Mining technology forward
• Excellent analytical skills, well organised and known for being a quick learner
• Business acumen is a strong plus, supporting the ability to understand client needs, identify value drivers, and deliver strategic, impact-driven recommendations
• Successfully completed your studies in Business Informatics, Computer Science, Information Systems, Economics, Mathematics, or a related field

#LI-DH2

ASM is recruiting a Process Engineer for our Global Key Product Unit in Tama, Japan.

The successful candidate will be part of the PEALD Process Development team, responsible for technological innovations and the development of new processes for semiconductor fabrication.

Key Responsibilities:

• Design experiments, collect data, analyze results, and compile reports on various process development experiments.
• Perform hardware characterization, define process window, and analyze process-hardware interaction.
• Troubleshoot complex problems, perform Root Cause Analysis, and resolve difficult process engineering issues.
• Generate internal and external documentation, including product documentation, presentations, and technical reports.
• Interact with customers to resolve challenging process engineering issues with limited supervision.
• Promote team building and provide technical and theoretical communication leadership.

Key Requirements:

Education: PhD preferred in the following disciplines: Materials Science and Engineering (MSE), Chemical Engineering (Ch.E), Chemistry, or Physics. 

• Demonstrates expertise in their own discipline and has a basic understanding of related disciplines.
• Knowledgeable about best practices and understands how their area integrates with others, recommending product and process improvements.
• Willingness to tackle new problems and develop strategies for project execution.
• Strong problem-solving skills, able to approach existing solutions from a fresh perspective and think innovatively.
• Preferably, knowledge of plasma physics, material chemistry, and vacuum chamber handling.
• English business level

Work Location : Tama, Tokyo Japan

We are seeking a dedicated and detail-oriented CKM and EHS Specialist to join our team at the Hiroshima site.

This role combines responsibilities in Complete Kit Management (CKM) and Environmental Health and Safety (EHS) with administrative support functions.

Location: Hiroshima, Japan　

CKM Responsibilities

• Work with Project/Program Manager, Sales Director, Spare Team. Drive and forecast CKM, Spares and Part in supporting Micron F15.
• Provide support and coordinate CKM PM Operations.
• Forecast and plan CKM Tool schedules and Revenue Projections.
• Forecast Spare Parts and Coordinate with Logistics to expedite Orders from Customers.
• Work with Project/Program Manager, Sales Director, Spare Team and Finance on CKM Billings.
• Work with Service Manager, Field Service/Process Engineers on Service Orders Quotations and Service Billings.
• Work with Service Manager, Field Service/Process Engineers on SAP Purchase Requisitions and Procurements.
• Competent in SAP, Search, Retrieve Part Number and Order. Retrieve Procedures, Draft RMA / FA and work with Customer on Service Report.
• Perform Failure Analysis on Defective Spare Parts.
• POC to support and coordinate between cross functional teams for SAP HANA related matters.

EHS Responsibilities

• Assist in the development, implementation, and maintenance of EHS policies and procedures in alignment with ISO 14001 and ISO 45001 standards.
• Support compliance with local EHS regulations and company standards.
• Conduct basic risk assessments and hazard analyses to identify potential safety and environmental risks.
• Participate in incident investigations and support root cause analysis and corrective actions.
• Coordinate and deliver EHS training sessions to employees and contractors.
• Host monthly Safety Meeting to update Good catch and Incident situations in ASM/Micron and share them among Hiroshima team.
• Support EHS audits and inspections and assist in addressing non-conformances.
• Help maintain emergency response plans and participate in emergency drills.
• Monitor contractor activities to ensure compliance with EHS standards.
• Contribute to environmental management initiatives including waste management and pollution control.
• Assist in the implementation of continuous improvement projects related to EHS.

Administrative Responsibilities

• Manage general office administration tasks including scheduling, correspondence, and documentation.
• Maintain office supplies and liaise with vendors for procurement.
• Ensure proper filing and record-keeping of EHS and administrative documents.
• Serve as a point of contact for internal and external stakeholders at the Hiroshima site.

Qualifications and Skills

• Minimum 2-3 years of experience in EHS, order management or administrative roles, preferably in a manufacturing or industrial setting.
• Experience of using SAP application.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office Suite and other administrative tools.
• Good communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Bilingual (Japanese and English) communication skill

募集職種: フィールドサービスエンジニア

勤務地: 広島、日本

職務概要

ビジネス成功の重要な推進力として、お客様のクリーンルーム内での装置の設置、調整、メンテナンス業務。また、経験者の方の場合は、プロセス開発および改善業務にも従事いただきます。

主な職務内容

• すべての安全手順を厳守し、安全と品質を最優先に推進する。
• 半導体プロセス装置の設置、アップグレード、および保守作業を実施する。
• 顧客とのコミュニケーション（電話、メール、対面）を通じて、効率的かつ一貫した顧客サポートを促進する。
• 装置のログデータを分析し、顧客向けにレポートを作成する（MS PowerPoint、MS Word、MS Excelを使用）。
• ツールの稼働時間を最大化し、ハードウェアの問題に関する設置およびサポートを確実に実行する。
• 新しい評価プロジェクトを管理し、プロジェクトの成功に責任を持つ。

応募資格

• 関連業界でのフィールドサービスエンジニアとしての5年以上の経験。
• お客様とコミュニケーションを円滑にとるためのコミュニケーションスキル。
• ビジネスレベルの日本語能力（JLPT N2以上）、読み書き以上の英語力（TOEIC 600点目安）

Job's mission

What you will be working on

• Lead the development and implementation of advanced thin-film deposition process solutions.
• Act as the technical lead for complex customer projects, ensuring timely delivery and high satisfaction.
• Own external field escalations and quality investigations, documenting and publishing lessons learned internally and externally.
• Analyze complex data sets to develop actionable plans and ensure successful outcomes.
• Maintain scorecards for owned applications, identify gaps, and drive closure plans to completion.
• Independently manage process and hardware development, device integration, CIP, and troubleshooting to meet product specifications.
• Understand customer integration strategies across multiple applications and identify new business opportunities for ASM.
• Collaborate with senior engineers and customers to align on technology roadmaps, process flows, and strategic inflection points.
• Proactively resolve technical issues and develop solutions that enhance ASM’s market position.
• Partner with customers to define process and integration requirements.
• Generate and present technical documentation, reports, and presentations to customer leadership and internal business units.
• Provide mentorship and guidance to junior engineers.

What we are looking for

• Ph.D. in Material Science, Chemical Engineering, Physics, or a related technical discipline.
• In-depth work experience in thin-film deposition or related semiconductor processes, preferably within an OEM capital equipment company.
• Proven ability to build trusted partnerships with customers and internal stakeholders.
• Strong customer-focused mindset with a results-driven approach.
• Excellent verbal and written communication skills in both Japanese and English, with the ability to present technical and strategic content to diverse audiences.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Demonstrated leadership in team environments, with the ability to supervise and inspire others.
• Willingness to work in a cleanroom environment while adhering to safety protocols and wearing appropriate PPE.

About Appier 

Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.

About the role

Appier's Playable Ads team (https://www.appier.com/en/blog/what-is-playable-ads)  builds AI-powered playable and video ad experiences that drive dramatically higher engagement and conversion for the world's leading apps and games. We're looking for a Senior Backend Developer with deep expertise in distributed systems and modern backend architecture to design and build the scalable, high-performance services behind these experiences — from creative generation pipelines to the infrastructure that brings our ML models to production. You'll work across microservices, messaging systems, data persistence layers, and system performance optimization, while partnering with ML scientists on MLOps workflows to continuously ship and serve new model versions to end users. You'll also collaborate closely with frontend engineers and product managers to deliver seamless, cross-functional outcomes.

If you're passionate about building backend systems that operate at scale, thrive in cross-functional teams, and want your code to directly power AI-driven ad experiences reaching millions of users, we'd love to talk.

What You'll Work On

• Architect and develop robust, scalable backend services and APIs using ASP.NET Core, owning sizable projects from system design through production operation.
• Design efficient database schemas and optimize data access logic across SQL and NoSQL data stores.
• Implement message-driven communication with high reliability and fault tolerance.
• Partner with ML scientists to build and maintain MLOps pipelines — including model versioning, deployment, serving, and monitoring — ensuring new models are reliably delivered to production.
• Lead system designs, drive technical roadmap decisions, and provide guidance to team members.
• Proactively identify performance bottlenecks, profile critical components, and implement scalable solutions.
• Own and continuously improve system observability, incident management, CI/CD pipelines, and deployment workflows.
• Explore and integrate AI-assisted development tools and emerging technologies to boost team productivity.
• Participate in on-call rotation to ensure product reliability and scalability.

What We're Looking For 

[Minimum qualifications]

• Proficiency in C# and ASP.NET Core, or experience with other object-oriented languages (e.g., Java, Go) with willingness to cross-train in the .NET stack.
• Proven experience in distributed systems, microservice architectures, and designing scalable backend systems.
• Strong expertise in PostgreSQL, MongoDB, or equivalent SQL/NoSQL databases, with hands-on experience in ORM frameworks such as Entity Framework Core.
• Advanced knowledge of message broker systems such as RabbitMQ, Kafka, or NATS.
• In-depth understanding of IO-bound operations, threading, parallelism, and asynchronous programming.
• Practical experience with Docker, container-based deployment workflows, and cloud platforms (AWS, GCP, or Azure).
• Hands-on experience with CI/CD pipelines, observability tooling, and production operational practices.
• Demonstrated ability to write clean, well-documented code and solve complex problems analytically.
• Clear communicator who can explain technical decisions to both technical and non-technical stakeholders and enjoys working in a fast-paced, collaborative environment.
• Proficient in using LLM-powered development tools (e.g., GitHub Copilot, Cursor, ChatGPT) to accelerate productivity.

[Preferred qualifications]

• BS/MS degree in Computer Science or a related field.
• Experience with MLOps practices such as model serving infrastructure, A/B testing frameworks, or ML pipeline orchestration tools.
• Leadership experience such as mentoring junior engineers, leading code reviews, or facilitating agile processes.
• Experience with performance profiling and debugging tools, high-performance network services, or FFI integrations for performance-critical components.
• Solution-oriented mindset with a focus on system sustainability, and willingness to explore emerging technologies into backend systems.

[Language]

Fluent in English, Japanese language proficiency is not required.

Open to overseas candidates/Visa Support
This position can be based in Tokyo, Japan or Taipei, Taiwan. For international candidates, Appier's Japan office provides visa sponsorship to ensure a smooth relocation transition to Japan.

#LI-AK1

Job's mission

What you will be working on

• Focus on transition of NPI products in HVM
• Responsible for driving sourcing strategies, cost reductions and Business Unit alignment for new products
• Key focal for engineering, manufacturing and supply chain for assigned products
• Manage across multiple functional groups to achieve common goals
• Break down and report on detailed costed Bills of Materials, align supply chain strategies with Commodity 
• Teams and align manufacturing strategies with Global Operations for Supplier Selection to match the quality, delivery and cost goals
• Drive lead time negotiations and strategies with suppliers and purchasing to meet lead time targets
• Negotiate with suppliers in regard to the closing of contracts for the delivery of (strategic) parts (deadlines, quality, conditions, prices)
• Perform opportunity analysis to identify projects that will deliver significant cost savings and value improvement. 

What we are looking for

• At least 10 years’ experience in supply chain or operations
• Master/Degree in Supply Chain, Operations, Finance or other related fields within the capital equipment industry
• APICS Certification, Lean Six Sigma Training, Negotiation certification or other Suppl y Chain related programs a plus
• Experience in a Global work setting is preferable, semiconductor capital equipment experience is a plus
• Excel, PowerPoint and SAP experience required
• Possess excellent communication skills, detail oriented and comfortable giving presentations
• Experience managing programs in a matrix environment
• Business level English and Japanese

Role: Integrated Designer

Location: Tokyo, Japan

About the role: 

OLIVER is seeking an Integrated Designer to join a high-profile account for a Fortune 500 financial services firm. This global account has already seen growth and is continuing to expand. 

The Integrated Designer collaborates on the creation and delivery of a range of cross-platform design work while adhering to creative/brand guidelines. The Designer will proactively manage design quality, accuracy, and consistency across all creative work.

This role requires fluency in both English and Japanese.

What you will be doing: 

This dedicated team is comprised of project managers, creative and digital designers, developers, and video producers. The team also partners closely with Hong Kong, Shanghai, Japan, and our global counter-parts in US and UK.

Working closely with our stakeholders you will work as part of a team designing and producing a variety of materials for digital and print. In the day to day, you’ll be directing, reviewing, and executing digital and print work.

Digital: corporate websites, campaigns, newsletters, email flyers, e-Learning modules, banner images, and graphics, etc.

Print: you will handle posters, flyers, brochures, newsletters, signage, event/campaign collateral, and communications related to major holidays, among other projects.

• Develop creative and graphic concepts (for digital and print) in collaboration with assigned teams to meet the aims of the brief
• Illustrates concepts by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts
• Present concepts and designs to key individuals, advising clients on strategies to reach a particular audience
• Follow projects throughout all stages of print, production and/or online deployment
• Provide production support to produce technically correct, digital, or print ready mechanicals for release
• Interact regularly with creative leadership, creative partners and other team members as needed for completion of assigned projects
• Solve business challenges through marketing and smart creative design
  
  

What you need to be great in this role: 

• 4+ years of relevant experience in: Digital, Print, Motion Graphics, Web Design, UX-UI, Artwork, Production
• Well versed in Adobe CC, Figma, and MS Office
• Highly creative, innovative, and skilled in design and graphics
• The ability to interpret marketing ideas and turns them into visual reality at a world-class level
• Excellent interpersonal skills and the proven ability to build and maintain strong and effective client and internal relationships
• Excellent communication skills, both written and verbal, along with the ability to listen for understanding to execute the work according to the customers’ needs.
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 16928

#LI-RO1 #LI-Hybrid

[Responsibilities]

• Customer Support & Escalation Management
  • Act as the single point of contact (POC) for customer technical issues and requests
  • Own customer escalations from problem identification through root cause analysis and final closure
  • Lead cross‑functional task forces and interface with BU Engineering and global support teams to resolve critical issues
• Tool Performance & Availability Improvement
  • Drive continuous improvement of system uptime, availability, and performance at customer sites
  • Analyze top issues using Pareto and data‑driven methodologies and prioritize corrective actions
  • Ensure implementation of corrective and preventive actions to avoid repeat issues
• Quality, NC, and Retrofit Management
  • Manage Non‑Conformances (NCs) and lead completion of 8D reports for critical issues
  • Support FCO, retrofit, and TSB activities for released products
  • Oversee IQ and warranty management to meet cycle time, cost, and quality targets
• NPI / CIP Support
  • Support NPI and CIP activities from a customer and field implementation perspective
  • Act as the product expert for assigned tools, ensuring knowledge transfer and best practice deployment
  • Collaborate with internal teams to feedback customer issues and drive design and process improvements
• Communication & Stakeholder Management
  • Provide clear and timely communication of issue status, risks, and action plans
  • Align internally with management and engineering on priorities and customer commitments
  • Maintain strong, trust‑based relationships with customers through professional and effective communication

[Requirements]

• Bachelor’s degree or higher in Engineering or a related technical field
• Business level of Japanese and English ability
• Strong system‑level understanding of hardware, software, and process integration
• Experience in semiconductor equipment support, product support, or field engineering roles
• Proven ability to manage customer escalations and work in high‑pressure environments
• Willingness to travel frequently to customer sites (travel percentage varies by assignment)

[Competencies]

• Strong customer focus and ownership mindset
• Structured problem‑solving and root cause analysis skills
• Excellent communication and stakeholder management skills
• Ability to lead cross‑functional teams and drive issues to closure

ASM is recruiting a Senior Process Engineer for our Global Key Product Unit in Tama, Japan.

The successful candidate will be part of the PEALD Process Development team, responsible for technological innovations and the development of new processes for semiconductor fabrication.

Key Responsibilities:

• Design experiments, collect data, analyze results, and compile reports on various process development experiments.
• Perform hardware characterization, define process window, and analyze process-hardware interaction.
• Troubleshoot complex problems, perform Root Cause Analysis, and resolve difficult process engineering issues.
• Generate internal and external documentation, including product documentation, presentations, and technical reports.
• Interact with customers to resolve challenging process engineering issues with limited supervision.
• Promote team building and provide technical and theoretical communication leadership.

Key Requirements:

Education:

PhD preferred in the following disciplines: Materials Science and Engineering (MSE), Chemical Engineering (Ch.E), Chemistry, or Physics.

Or

Masters with at least 10 years of relevant industry experience and some leadership experience (ex. Team leader)

• At least 3 years of experience as a Process Engineer in the Semiconductor Equipment Industry, preferably in ALD, PEALD, PECVD, Etch, and/or Process Integration.
• Demonstrates expertise in their own discipline and has a basic understanding of related disciplines.
• Knowledgeable about best practices and understands how their area integrates with others, recommending product and process improvements.
• Willingness to tackle new problems and develop strategies for project execution.
• Strong problem-solving skills, able to approach existing solutions from a fresh perspective and think innovatively.
• Preferably, knowledge of plasma physics, material chemistry, and vacuum chamber handling.

Highly Desirable Skills:

• Experience in troubleshooting and/or good understanding Process Integration challenges.
• Experience in measuring and improving device fabrication yield in Pilot lines or High Volume Manufacturing.

Work Location : Tama, Tokyo Japan

Software Support Engineer

​ Role overview

At ASM, the Software Engineering team works on delivering software that has immediate, tangible results visible in the operation of semiconductor processing equipment hardware. The hardware includes robotics, gas valves, temperature controllers and other hardware. Come join our team and have the opportunity to:

• Support Advance software for cutting edge tech
• See your work have real results by driving the most advanced HW in the SEMI industry
• Work with a global team full of talented Field Software Engineers
• Be part to the team that leads the next generation of SEMI manufacture control Software technology and trends
• Work where the customers are present

Responsibilities

• Support SW Design Engineers in development, testing, deployment, maintenance and improve software for our semiconductor manufacturing equipment
• Able to triage mechanical, electrical and software bugs
• Responsible to manage escalation calls with field support engineers and customers at local level
• Work with QA / Support team to add replicated bugs to regression
• Work with customer to write correct specs for features and help with fixing bugs and develop small features if possible
• Author, revise, and review system specifications, software designs, test plans, and other software documentation.
• Investigate & troubleshoot both internal and external inquiries, questions and problem reports. Offer problem analysis, solutions, or alternatives as a result of these investigations.
• Participate in system design teams.
• Be the eyes and ears of the customer, align on priorities
• Work with customer to upgrade tools to the latest SW version and help with the qualification

Minimum Qualifications

• Strong analytical and problem solving skills
• Some software development skills in one or more general purpose programming languages: C++, C#
• Being able to read code and step through a debugger/IDE
• Business level English and Japanese

Preferred Qualifications

• Educational background in Computer Science/Computer Engineering or equivalent
• 10+ years’ in software problem solving
• Experience working with multiple items listed below desirable
• Software for Machine Control (including Semiconductor equipment) 
• Developing for Windows and Real-time Operating Systems
• Multi-threaded applications
• Real-time software
• Graphical User Interfaces
• Device drivers or other interrupt driven software
• Data Communications, Networking and EtherCAT
• Complex dynamic scheduling algorithms with deadlocks avoidance
• Knowledge of programming tools such as text editors, debuggers, application builders and configuration management tools.
• Ability to read code and understand the functionality implemented and the ability to translate the functionality into another piece of software
• Comprehend software documentation including specification and design documents, communication interface specific and API description

Working Location - Hiroshima, Japan or Taiwan