Technical Product Manager Jobs in Ireland.
All active Technical Product Manager roles based in Ireland.
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Engineering Manager, Machine Learning
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The climate crisis is the defining challenge of our time—but it’s also the greatest opportunity for innovation, and a challenge we’re proud to take on. At Overstory, we’re harnessing cutting-edge technology to enable a resilient electrical grid that keeps communities thriving as our world changes.
The grid is the backbone of life as we know it. It powers hospitals, keeps food fresh, and ensures communities stay connected. But extreme weather, aging infrastructure, and growing wildfire risks are putting this critical system under pressure. All of this combined makes the electric utility industry the greatest opportunity for tackling climate change.
One of the leading causes of catastrophic wildfires and power outages? Trees and brush coming into contact with power lines.
That’s where we help. At Overstory, we use AI and advanced satellite imagery to pinpoint and prioritize vegetation risks before they materialize. By giving utilities critical analysis on those risks, we’re helping prevent outages, reduce wildfire risks, and accelerate the transition to a safer, more resilient grid.
Our team spans the Americas and Europe, and we work with utility partners across the Americas and beyond. We’re outdoor enthusiasts, musicians, artists, athletes, parents, and adventurers. What unites us is a passion for solving complex problems, a commitment to climate action, and the belief that technology should be a force for good.
Join us to help us build a more resilient world together.
Role & Team
As an ML Engineering Manager, you will lead across several cross-functional teams, managing up to ~10 machine learning engineers and data scientists. You will support teams working on data- and machine-learning-driven product capabilities.
Our product teams are cross functional and will typically include product managers, designers, engineers and subject matter experts relating to the team’s domain.
You will be accountable for the technical direction and delivery outcomes of your area. You will challenge your teams to pursue ambitious goals while providing a high level of support — growing engineering talent and fostering a highly collaborative, team-based environment where people can do great work.
Your primary focus will be on building high-performing teams and driving results through others. You will not be expected to spend significant time doing hands-on coding; however, you will be expected to dive deep technically when required and leverage your experience to support strong technical decision-making.
Time zone requirement: Europe (GMT/WET, CET, EET) and Eastern North America (NST, AST, EST)
What You'll Do
- Enable our Machine Learning and data teams to operate as highly productive, cross-functional teams delivering high-quality ML-driven capabilities
- Support teams working with satellite imagery and geospatial datasets, balancing experimentation, iteration, and ongoing improvement of existing solutions
- Grow the teams by attracting and hiring great Data and ML talent
- Foster an inclusive, supportive, and caring culture where everyone can do their best work
- Provide regular 1:1 coaching and feedback to help others thrive, grow, and reach their aspirations
- Act as a strategic partner to Product Managers within your domains, ensuring technical decisions balance short- and long-term goals
- Ensure the technical approaches within your domains support future product and modelling needs
- Work closely with other Product, Design and Engineering leaders on strategy, technology, and people
- Help evolve Data and ML practices and introduce ways of working that improve collaboration, delivery, and learning
Skills & Experience
- 8+ years of professional experience building ML- or data-driven systems, at least 3 years’ experience leading and managing ML or data-focused teams
- Passionate about climate and the role technology can play in addressing environmental challenges
- Experience working in a high-growth scale-up or startup environment
- Product-minded, with the ability to demonstrate meaningful business impact through technology
- Sufficient technical depth in machine learning, data systems, or applied ML to guide teams and challenge decisions
- Experience working with python-based ML or data workflows and collaborating closely with data scientists
- Strong leadership skills, with a coaching mindset and the ability to support engineers and data scientists at all levels
- Excellent communication skills and the ability to collaborate effectively in cross-functional environments
- Passion for learning and staying current with evolving technologies and industry trend
Nice To Have
- Engineering mindset or background, with experience applying software engineering best practices to data and ML systems (e.g., reproducibility, testing, monitoring, and production deployments)
Note: We believe that all people are capable of great things. We encourage you to apply even if you do not meet all of the requirements that are listed within this job description.
What We Offer
- Competitive, location-specific compensation and benefits
- Flexible, autonomous and collaborative working environment rooted in trust - we build our work days around our lives, not the other way around
- Home office stipend, coworking and ongoing education budgets
- A company culture that genuinely embodies each of our core values
- To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis
About Our Team
We are a group of 100 people from all over the world. Fifteen nationalities are represented in our team and at last count we speak fourteen languages: English, Dutch, French, Spanish, German, Italian, Portuguese, Russian, Luxembourgish, Lithuanian, Bulgarian, Cantonese, Estonian, and Danish.
We work remotely from eleven countries and are looking for candidates that are living and working in one of them: United States, the Netherlands, United Kingdom, Ireland, Estonia, Portugal, France, Sweden, Switzerland, Denmark and Canada. We gather once a year in-person for our unforgettable team gathering event. We also offer the option to occasionally meet up for in-person collaboration.
Diversity & Inclusion
The climate crisis is a human crisis that requires diverse perspectives to solve.
We place enormous value on diversity and believe that the best ideas emerge when people with different backgrounds and experience work together. We remain committed to scaling a team that reflects the communities we serve, and strive to uphold equitable and inclusive practices across every aspect of our business. We are responsible for creating and maintaining a culture where everyone - regardless of background - has a voice in building a sustainable future.
Our Values
Tackling the climate crisis is our greatest mission.
We act with urgency.
Our curiosity fuels our growth.
We recognize that change is constant, and we find joy and power in exploration.
We’re rooted in diversity.
Just as ecosystems need biodiversity to thrive, our resiliency comes from our differences.
We care for each other.
We love the power of machines but we nurture each other as humans.
Trust is fundamental.
We assume the best in everyone, and we share ideas openly so that we have a positive impact.
_________________________________
Use of AI in Our Hiring Process
We sometimes use AI tools to support parts of our hiring process, such as helping us manage applications more efficiently or ensuring job descriptions are clear and inclusive. All hiring decisions are always made by people, not machines. Any data processed by AI is handled securely in line with GDPR and our Privacy Notice.
Ready to apply?
Apply to Overstory
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management.
We’re hiring a Client Support Analyst to join our growing global team. You’ll be the front line for clients using our treasury management platform—the person they rely on to solve problems, answer questions, and keep things moving.
You’ll work closely with teams across the business to deliver fast, thoughtful solutions and make sure clients feel supported every step of the way. Along the way, you’ll get hands-on exposure to how leading global organizations manage treasury and financial risk.
WHAT YOU’LL DO:
- Be the front line for our clients and a trusted partner across the business—you’re who people count on when things matter most
- Own issues end-to-end: troubleshoot, communicate clearly, and drive fast, high-quality resolutions that build trust and long-term relationships
- Manage and prioritize incoming requests to hit SLAs without sacrificing quality (and know when to flex when things get busy)
- Get hands-on with the systems behind the scenes—dig into payment formats, extracts, connectivity (inbound/outbound), and Alliance Lite 2 to diagnose and resolve issues
- Work cross-functionally with Customer Success, Account Managers, Solutions, and Engineering to solve complex problems and keep clients moving forward
- Escalate when needed with clear, well-documented context that helps Development move quickly
- Spot patterns in client issues and turn them into actionable insights to improve our product, processes, and overall client experience
- Continuously look for ways to make support faster, smarter, and more scalable as we grow
WHAT YOU'LL BRING:
- You’re curious and solutions-driven—you like figuring things out and moving fast in environments where priorities shift and no two days look the same
- You break down complex technical issues into clear, actionable steps and communicate them in a way that actually makes sense to clients and teammates
- You’re organized and can juggle multiple priorities without dropping the ball (or letting things stall)
- You build trust quickly and know how to balance strong client advocacy with good judgment
- You sweat the details, take ownership, and care about getting things right
- You’ve worked in B2B technical support, ideally in a SaaS environment, and are comfortable navigating APIs, bank connectivity, and payment formats is a bonus
- You’re a strong troubleshooter who can read logs, dig into issues, and work through complex systems without getting lost
- You have working knowledge of SQL and reporting tools; experience with RSA, Symantec, or similar tools is a nice to have
- Familiarity with treasury, banking, or accounting concepts is a big plus
- You’re comfortable operating in ambiguity, especially when documentation is limited, and you don’t wait around to be told what to do
- You’re proactive, always learning, and constantly looking for ways to improve how things work
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
Data Engineering Manager
Share this job
The climate crisis is the defining challenge of our time—but it’s also the greatest opportunity for innovation, and a challenge we’re proud to take on. At Overstory, we’re harnessing cutting-edge technology to enable a resilient electrical grid that keeps communities thriving as our world changes.
The grid is the backbone of life as we know it. It powers hospitals, keeps food fresh, and ensures communities stay connected. But extreme weather, aging infrastructure, and growing wildfire risks are putting this critical system under pressure. All of this combined makes the electric utility industry the greatest opportunity for tackling climate change.
One of the leading causes of catastrophic wildfires and power outages? Trees and brush coming into contact with power lines.
That’s where we help. At Overstory, we use AI and advanced satellite imagery to pinpoint and prioritize vegetation risks before they materialize. By giving utilities critical analysis on those risks, we’re helping prevent outages, reduce wildfire risks, and accelerate the transition to a safer, more resilient grid.
Our team spans the Americas and Europe, and we work with utility partners across the Americas and beyond. We’re outdoor enthusiasts, musicians, artists, athletes, parents, and adventurers. What unites us is a passion for solving complex problems, a commitment to climate action, and the belief that technology should be a force for good.
Join us to help us build a more resilient world together.
Role & Team
As a Data Engineering Manager, you will lead across several cross-functional teams, managing up to ~10 data engineers and GIS specialists. You will support teams working on data processing and pipelines to enable ML-powered product capabilities.
Our product teams are cross functional and will typically include product managers, designers, engineers and subject matter experts relating to the team’s domain.
You will be accountable for the technical direction and delivery outcomes of your area. You will challenge your teams to pursue ambitious goals while providing a high level of support — growing engineering talent and fostering a highly collaborative, team-based environment where people can do great work.
Your primary focus will be on building high-performing teams and driving results through others. You will not be expected to spend significant time doing hands-on coding; however, you will be expected to dive deep technically when required and leverage your experience to support strong technical decision-making.
Time zone requirement: Europe (GMT/WET, CET, EET) and Eastern North America (NST, AST, EST)
What You'll Do
- Enable our data engineers to become highly productive members of their cross-functional teams, empowering them to ship high-quality, reliable data platforms and pipelines on a daily basis.
- Grow the teams by attracting great talent from your network.
- Foster an inclusive and caring culture where everyone can do their best work.
- Provide regular 1:1 coaching and feedback to tap into the potential of all your team members and help them thrive and reach their aspirations.
- Be a strategic partner to product managers, machine learning engineers, and other stakeholders within your domains and ensure that we are making the correct data architecture and platform decisions that balance short and long term goals.
- Ensure suitability of the data architecture, pipelines, and data models within your domains to enable longer term product, analytics, and machine learning goals.
- Work closely with the other Product & Engineering leaders on strategy, technology and people, including improving our data engineering practices and introducing capabilities that can accelerate data access, reliability, and unlock new product and data-driven opportunities
Skills & Experience
- Experience working in a high growth scaleup environment
- Passionate about climate
- Product minded and able to demonstrate significant impact you have had on a business through the application of data platforms and data-driven systems
- 2+ years experience leading and managing data engineers across multiple teams
- Experience working with the following (or similar) technologies: Python, SQL, data pipeline orchestration tools (e.g., Airflow, Dagster), data warehouses/lakehouses, Postgres DB, data pipelines
- Ability to unblock your team by contributing at a senior engineering level (e.g., reviewing data models, debugging pipelines, guiding architecture). How hands-on you'll be in this role will depend on team size and maturity
- Comfortable working in a build it, run it environment (GCP, cloud run, grafana, k8s) - or similar, with an understanding of data reliability, observability, and pipeline operations
- Strong leadership skills with the ability to mentor and coach engineers at all levels
- Excellent communication skills and ability to collaborate effectively in a cross-functional team environment
- Passion for learning and staying updated with evolving technologies and industry trends, particularly in data engineering and data infrastructure
Nice To Have
- Experience working with maps/imagery/geospatial domains
Note: We believe that all people are capable of great things. We encourage you to apply even if you do not meet all of the requirements that are listed within this job description.
What We Offer
- Competitive, location-specific compensation and benefits
- Flexible, autonomous and collaborative working environment rooted in trust - we build our work days around our lives, not the other way around
- Home office stipend, coworking and ongoing education budgets
- A company culture that genuinely embodies each of our core values
- To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis
About Our Team
We are a group of 100 people from all over the world. Fifteen nationalities are represented in our team and at last count we speak fourteen languages: English, Dutch, French, Spanish, German, Italian, Portuguese, Russian, Luxembourgish, Lithuanian, Bulgarian, Cantonese, Estonian, and Danish.
We work remotely from eleven countries and are looking for candidates that are living and working in one of them: United States, the Netherlands, United Kingdom, Ireland, Estonia, Portugal, France, Sweden, Switzerland, Denmark and Canada. We gather once a year in-person for our unforgettable team gathering event. We also offer the option to occasionally meet up for in-person collaboration.
Diversity & Inclusion
The climate crisis is a human crisis that requires diverse perspectives to solve.
We place enormous value on diversity and believe that the best ideas emerge when people with different backgrounds and experience work together. We remain committed to scaling a team that reflects the communities we serve, and strive to uphold equitable and inclusive practices across every aspect of our business. We are responsible for creating and maintaining a culture where everyone - regardless of background - has a voice in building a sustainable future.
Our Values
Tackling the climate crisis is our greatest mission.
We act with urgency.
Our curiosity fuels our growth.
We recognize that change is constant, and we find joy and power in exploration.
We’re rooted in diversity.
Just as ecosystems need biodiversity to thrive, our resiliency comes from our differences.
We care for each other.
We love the power of machines but we nurture each other as humans.
Trust is fundamental.
We assume the best in everyone, and we share ideas openly so that we have a positive impact.
_________________________________
Use of AI in Our Hiring Process
We sometimes use AI tools to support parts of our hiring process, such as helping us manage applications more efficiently or ensuring job descriptions are clear and inclusive. All hiring decisions are always made by people, not machines. Any data processed by AI is handled securely in line with GDPR and our Privacy Notice.
Ready to apply?
Apply to Overstory
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Worldwide Alliances & Channels team is responsible for developing and managing a global community of partners that helps ambitious businesses with industry-leading payments and financial infrastructure solutions and services. These partnerships provide Stripe with the opportunity to unlock our market opportunity, supporting us in accelerating our users growth across all market segments from Startup to Enterprise companies.
What you’ll do
We are looking for an enthusiastic Partner Development Manager (PDM) to join the EMEA Alliances & Channels team. As a Partner Development Manager (PDM) , you will cultivate and develop Stripe’s Consulting/Services partnerships specifically with Commerce agencies across EMEA.
This is both a partner relationship and a revenue-generating role working daily with the regional sales teams. This highly cross functional role also includes executing Stripe’s global partner programs, partner marketing, partner enablement and partner co-selling initiatives across the region, driving partner participation and engagement.
As the successful candidate, you will have experience in sales and/or partner management in the high tech or payments industry, preferably with experience working with consulting (Systems Integrators, Services firms, Development Agencies) and/or technology (software companies, ISVs, cloud companies, infrastructure companies) partnerships. The successful candidate will have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally. An understanding of the economics of the payments space and the ecommerce ecosystem would be a bonus.
Responsibilities
- Identify, recruit and manage a portfolio of Commerce focused Consulting partners that can meet the needs of the Mid Market and Enterprise sales team.
- Work with the Partner Solution Engineering team to ensure these partners are technically proficient and certified on Stripe
- Optimize partner performance through partner plans, business reviews, identify additional business opportunities to expand revenue and deploy a joint sales approach with Stripe’s top partners and Stripe’s sales team in the region
- Work with the program, marketing and sales teams on the execution of partner programs, events, sales engagement, building playbooks and collateral to enable partners to sell into customers effectively
- Report out on a regular cadence to all key stakeholders, with a strong analytical approach and crisp communication style
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 3-5 years in partnerships and/or sales for high-tech or financial services organizations
- Successful track record of developing and growing partnerships
- Professional and technical knowledge, as well as an understanding of industry trends and the key players in the competitive landscape
- Proven ability to consistently meet and exceed sales targets and quotas.
- Demonstrated ability to negotiate high-value deals with a C-level audience and positively influence the outcome
- Highly organized self starter with strong multi-tasking skills, who can take ownership, influence others and be efficient in ambiguous situations
- Strong written and verbal communication skills
- Bachelor’s Degree
- Willingness to travel
Preferred qualifications
- Experience working in the financial services/payments industry
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The team partners with some of the most strategic payment method providers across EMEA, including global leaders in Buy Now Pay Later, FX, bank transfers, and digital wallets, to help businesses accelerate growth and unlock meaningful revenue uplift. As the payments landscape continues to evolve rapidly, the team is at the forefront of that transformation, working with partners and customers to deliver innovative solutions that optimize payment performance.
Our mission is to enable buyers and merchants to transact using their preferred payment methods, improving conversion, reach, and performance across the region. We are deeply focused on customer experience as we build and operate the end-to-end infrastructure that processes billions in monthly volume and abstracts the complexity of the EMEA payments ecosystem for our users.
What you’ll do
The EMEA Payments Product Lead role at Stripe is an opportunity to shape payments strategy across one of the world’s most complex and fastest-growing regions, influencing everything from local payment methods and conversion performance to regulatory readiness and market expansion. It is a high-impact leadership role for someone who wants to combine strong product judgment, deep payments expertise, and cross-functional influence to drive measurable customer outcomes at scale.
You will lead EMEA payments product capabilities at the center of Stripe’s long-term growth strategy. Working closely with merchants, partners, and cross-functional teams, you will translate a complex set of regional and strategic priorities into a clear, focused roadmap. With end-to-end ownership, you will define the vision, shape the product architecture, and drive execution across market expansion and core payment infrastructure. You will move with urgency to build and scale the systems behind critical payment flows across EMEA.
Responsibilities
- Define a multi-year vision for EMEA Payments that anticipates future merchant & ecosystem scale and complexity.
- Lead Engineering and Design through every phase of the product lifecycle, from 0-to-1 development to General Availability.
- Enforce rigorous standards for product quality, API design, and system reliability, building trust with our largest enterprise users.
- Partner with Sales and GTM teams to pitch the product, win key deals, and translate user feedback into roadmap priorities.
- Serve as the internal subject matter expert on the EMEA payment landscape, managing relationships with partners and ecosystem vendors.
- Drive cross-functional alignment with teams like Billing, Connect and Checkout to deliver a cohesive platform experience.
- Mentor or manage emerging PM talent within the domain.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 10+ years of experience in product management or a related product role.
- A track record of shipping technical B2B2C products at a high velocity.
- An obsession with product quality in all its forms—from API design to dashboard UX and documentation.
- Existing knowledge of the payments landscape or a demonstrated ability to learn complex domains quickly.
- Strong written and verbal communication skills, with a talent for articulating user problems precisely.
- An ownership mindset; you are willing to do whatever it takes to solve problems and delight users.
- Ability to dig deep into data, think from first principles, and deliver the right results.
Preferred qualifications
- A background in Computer Science, Engineering, or a related technical field.
- The ability to understand complex systems at a deep technical level.
- Specific experience in payment orchestration or payment processing.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Support Experience team develops and applies technology at all points of the user support journey to solve customer problems at scale, unlocking growth across Stripe’s product suite.
What you’ll do
As a Product Manager on the Support Experience PM team, you’ll be responsible for defining the strategy for Consumer Support - solve problems for a fast growing segment at Stripe. You’ll need to tackle this space from multiple angles, from motivating product teams at Stripe to understand and improve product quality, to building systems that allow for repeatable problem solving by both users and our support team. You’ll need to create observability across inbound and outbound volume to find the high impact drivers of poor experiences; and build the flywheels that will leverage our internal and external systems to continuously improve how problems are resolved and products are built.
Responsibilities
- Drive significant increases in product quality across the company leveraging support data
- Build the flywheels for improving support outcomes and enabling users to self-solve issues by creating scalable knowledge and workflow strategies
- Partner closely with Product Managers for the Self-Serve and Agent Platforms to define and instrument user journeys across our products so we can understand how success differs by journey and where we should invest
- Define the data strategy for delivering an effective and efficient support experience
- Create a platform that can be leveraged across the support journey to turbocharge users and support agents’ ability to solve problems directly and reliably
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
Our ideal Product Manager will be relentlessly user-focused, comfortable in ambiguity, have strong technical skills, and the desire to create something new.
- 5+ years of relevant product management experience
- Computer Science background or equivalent technical skills
- Strong analytical abilities and experience with metrics
- An ability to craft a vision and strategy and drive the roadmap toward it
- A deep empathy for users
Preferred qualifications
- Software engineering experience, a computer science or engineering degree, or similar technical experience
Ready to apply?
Apply to Stripe
About the team
The EMEA Startup team is a highly consultative sales team that is responsible for the growth and retention of Stripe’s largest and fastest growing Startup customers.
What you’ll do
As a Sales Manager for Startups - Early Growers at Stripe, you will be crucial in driving Stripe's expansion by fostering growth among our existing high potential top startups.
Your role involves leading and coaching a team of high-performing Account Executives, empowering them to achieve ambitious targets. You will also directly engage with users. We seek an individual eager to collaborate with a top-tier team to navigate intricate organizations, identify new opportunities to leverage payments for competitive advantage, and innovate our joint go-to-market strategies.
You will manage a team of Startup AEs, focusing on supporting the growth of the top Startup users in EMEA. This team will partner with high-potential startups in our install base. Your goal is to provide hands-on business consultancy, optimize Stripe integrations, and uncover commercial upsell opportunities for Stripe.
Responsibilities
- Recruit, develop and lead a team of sales professionals, with a particular focus on the Funded Startup segment across EMEA
- Develop the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics
- Prioritise top startup users and be accountable for increasing existing revenue at high rates of growth
- Driving deal strategy and execution including strong pipeline development, opportunity management, and forecasting
- Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle
- Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level
- Inspire, motivate and enable personal and career development of team members, both to promote career growth and to increase impact for Stripe
- Collaborating closely with key stakeholders across Sales, Product/Connect, Sales Ops, S&O, Marketing, GTM Partnerships, and others
- Participate in industry events to help support positive market awareness
Minimum requirements
- 8+ years of relevant sales experience - particularly managing existing business accounts
- Experience consistently forecasting and managing a high growth business for multiple quarters
- Thrives in settings with a high level of autonomy to create strategy, direction, and structure
- Ability to hire, train, and coach a high-performance sales team
- Ability to build executive relationships with customers and ecosystem partners
- Ability to understand and articulate technical concepts, and translate them into industry or business relevant terms
Preferred requirements
- Experience with and knowledge of the EMEA Startups ecosystem
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.
What you’ll do
Responsibilities
- Provide a Gold Standard Experience to your assigned accounts’ key stakeholders
- Work with the wider Operations team to provide current state, resources and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
- Foster long term user relationships that grow loyalty to Stripe and Stripe products
- Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
- Work closely with Customer Success and other user facing teams as part of a larger effort to support users on Stripe
- Lead user facing meetings both in person and through video chat
- Collaborate on the continued design of this support offering
- Create user-facing content for long term solutions
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- Minimum 3 years experience in enterprise level client-facing work
- Strong product sense and energized by the challenge of solving difficult user related problems
- Strong written and verbal communication skills in English
- Ability to lead complex integration conversations in a highly consultative and proactive manner
- Familiarity with APIs and able to explain API concepts to Stripe’s largest and most technical customers
- Familiarity with SQL and is comfortable building basic queries and modifying more complex ones
- Strong technical troubleshooting skills and is comfortable interfacing with technical teams
- A professional, confident and collaborative personality; an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization
Preferred qualifications
- Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
- Experience practicing in small to medium scale project management
- Strong organizational skills and self-starting mindset
- Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL
- Ideal experience in the payments industry
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.
What you’ll do
Responsibilities
- Provide a Gold Standard Experience to your assigned accounts’ key stakeholders
- Work with the wider Operations team to provide current state, resources and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
- Foster long term user relationships that grow loyalty to Stripe and Stripe products
- Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
- Work closely with Customer Success and other user facing teams as part of a larger effort to support users on Stripe
- Lead user facing meetings both in person and through video chat
- Collaborate on the continued design of this support offering
- Create user-facing content for long term solutions
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- Minimum 3 years experience in enterprise level client-facing work
- Fluency in French
- Strong product sense and energized by the challenge of solving difficult user related problems
- Strong written and verbal communication skills in English and French to support regional based customers
- Ability to lead complex integration conversations in a highly consultative and proactive manner
- Familiarity with APIs and able to explain API concepts to Stripe’s largest and most technical customers
- Familiarity with SQL and is comfortable building basic queries and modifying more complex ones
- Strong technical troubleshooting skills and is comfortable interfacing with technical teams
- A professional, confident and collaborative personality; an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization
Preferred qualifications
- Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
- Experience practicing in small to medium scale project management
- Strong organizational skills and self-starting mindset
- Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL
- Ideal experience in the payments industry
Ready to apply?
Apply to Stripe
Technical Account Manager, German OR Polish OR Ukrainian Speaking
Share this job
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.
What you’ll do
Responsibilities
- Provide a Gold Standard Experience to your assigned accounts’ key stakeholders
- Work with the wider Operations team to provide current state, resources and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
- Foster long term user relationships that grow loyalty to Stripe and Stripe products
- Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
- Work closely with Customer Success and other user facing teams as part of a larger effort to support users on Stripe
- Lead user facing meetings both in person and through video chat
- Collaborate on the continued design of this support offering
- Create user-facing content for long term solutions
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- Minimum 3 years experience in enterprise level client-facing work
- Strong product sense and energized by the challenge of solving difficult user related problems
- Strong written and verbal communication skills in English and (German or Polish or Ukrainian) to support regional based customers
- Ability to lead complex integration conversations in a highly consultative and proactive manner
- Familiarity with APIs and able to explain API concepts to Stripe’s largest and most technical customers
- Familiarity with SQL and is comfortable building basic queries and modifying more complex ones
- Strong technical troubleshooting skills and is comfortable interfacing with technical teams
- A professional, confident and collaborative personality; an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization
Preferred qualifications
- Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
- Experience practicing in small to medium scale project management
- Strong organizational skills and self-starting mindset
- Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL
- Ideal experience in the payments industry
- Good to have Polish or Ukrainian language expertise (Native or Intermediate)
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.
What you’ll do
Responsibilities
- Provide a Gold Standard Experience to your assigned accounts’ key stakeholders
- Work with the wider Operations team to provide current state, resources and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
- Foster long term user relationships that grow loyalty to Stripe and Stripe products
- Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
- Work closely with Customer Success and other user facing teams as part of a larger effort to support users on Stripe
- Lead user facing meetings both in person and through video chat
- Collaborate on the continued design of this support offering
- Create user-facing content for long term solutions
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- Minimum 5 years experience in enterprise level client-facing work
- Strong product sense and energized by the challenge of solving difficult user related problems
- Strong written and verbal communication skills in English and Spanish to support regional based customers
- Ability to lead complex integration conversations in a highly consultative and proactive manner
- Familiarity with APIs and able to explain API concepts to Stripe’s largest and most technical customers
- Familiarity with SQL and is comfortable building basic queries and modifying more complex ones
- Strong technical troubleshooting skills and is comfortable interfacing with technical teams
- A professional, confident and collaborative personality; an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization
Preferred qualifications
- Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
- Experience practicing in small to medium scale project management
- Strong organizational skills and self-starting mindset
- Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL
- Ideal experience in the payments industry
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Platform Sales team works with B2B Software Platforms to help them facilitate payments for their customers using our Stripe Connect product. Software Platforms, also known as B2B Indirect, are software platform businesses who serve other businesses. Platforms already using Stripe include Shopify, Treatwell, Sage & DesignMyNight.
As a key member to the Stripe Platforms team, you will manage and elevate relationships with a named account list while identifying new growth opportunities and ways Stripe can exceed expectations.
If you’re motivated, smart, persistent, and a great teammate, we want to hear from you!
What you’ll do
As an Account Executive (Grower), you will create partnerships between Stripe and the most innovative and fastest-growing software platforms in the world by helping them to understand how Stripe’s online commerce infrastructure can make payments a competitive advantage for their businesses.
Responsibilities
- Directly manage and nurture a named account list and develop account plans for winning and expanding business with upper middle market and enterprise SaaS Platform companies
- Build and maintain key relationships with C-level executives, while orchestrating the right executive touch points as well
- Own the full sales cycle from lead to close for upper middle market and enterprise companies
- Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and financial analyse
- Craft and lead complex, bespoke commercial & contractual negotiations
- Contribute to shaping our platform partnership strategy and building repeatable processes and scaled engagement models
- Lead and contribute to team projects to develop and refine our sales process
- Engage with Product and Engineering teams to help drive product strategy
Who you are
You are an adept salesperson and relationship manager capable of engaging in business-level and technical conversations at multiple levels of the organization, including the CTO, COO, and CFO. You have experience working with upper middle market and enterprise companies. You have an in-depth understanding of the buyer journey and can lead a complex, multi-party sale in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You are naturally analytical and enjoy digging into business models and helping customers quantify their investment decisions. You get excited about prospecting, and are capable of independently leading a sales cycle from start to finish. Finally, you enjoy building – you like to actively participate in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets.
If you’re motivated, smart, persistent, and a great teammate, we want to hear from you!
Minimum requirements
- 5+ years of sales experience, preferably selling a technical product, with a track record of top performance
- Extensive experience directly selling a technology product or service, preferably at an API-first company, with a record of top performance
- A proven track record of moving sales processes forward from inception to close by leading complex, multi-party sales in a highly consultative manner, understanding strategies and applying value proposition
- Great listening skills and ability to quickly become a trusted resource for decision-makers across technology and finance orgs within software companies
- An ability to understand complex technical problems and understand how Stripe’s solutions can address them
- Proven ability to lead complex negotiations involving bespoke commercial agreements
- Ability to operate in a highly ambiguous and fast-paced environment
- Strong interest in technology and a deep understanding of the space
- Excellent English and French
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies from the world’s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Startup SaaS Platform team works with European startups in one of Stripe’s highest-priority segments. At Stripe, SaaS platforms are companies that use Stripe to embed payments and make financial services a core part of their product. Their partnership with Stripe is an important part of their growth, such as with companies like Shopify, Mindbody, and Lightspeed.
SaaS platforms are a global priority for Stripe, and our team identifies and develops Stripe’s future strategic accounts in Europe. We partner with high-potential companies, helping them use Stripe’s solutions to better support their users, scale internationally, and create new revenue streams through payments and financial services.
What you’ll do
As an Account Executive, Existing Business, you will build partnerships between Stripe and innovative, fast-growing software platforms by helping them understand how Stripe’s online commerce infrastructure can support their business goals and create value for their customers.
Responsibilities
- Directly manage and nurture a named account list, and develop account plans to grow and expand business with SaaS platform startups
- Build and maintain strong relationships with C-level executives, and coordinate the right executive touchpoints
- Own the full sales cycle from lead generation through close
- Work with leaders across Engineering, Product, and Finance to lead complex product workshops and financial analysis
- Lead complex, bespoke commercial and contractual negotiations
- Contribute to our platform partnership strategy and help build repeatable processes and scalable engagement models
- Collaborate on team projects to refine and improve our sales process
- Partner with Product and Engineering teams to help inform product strategy
Who you are
You are a skilled salesperson and relationship manager who can engage confidently in business and technical conversations at multiple levels of an organization, including the CTO, COO, and CFO. You have experience working with startups and understand the buyer journey. You can lead a complex, multi-party sale in a consultative and thoughtful way.
You are comfortable building value in competitive situations and enjoy working on products that require both technical understanding and strong commercial judgment. You are analytical, curious, and enjoy understanding business models and helping customers evaluate investment decisions.
You are proactive about prospecting and can independently lead a sales cycle from start to finish. You also enjoy building, whether that means contributing to sales process development, sharpening the value proposition, or creating tools and assets that help the team succeed.
If you’re motivated, thoughtful, persistent, and a strong teammate, we’d love to hear from you.
Minimum requirements
- 5+ years of sales experience selling a technical product, with a track record of strong performance
- Proven experience moving sales opportunities from inception to close by leading complex, multi-party sales in a consultative manner
- Strong listening skills and the ability to become a trusted resource for decision-makers across technology and finance functions within software companies
- Ability to understand complex technical problems and how Stripe’s solutions can address them
- Proven ability to lead complex negotiations involving bespoke commercial agreements
- Ability to operate effectively in a fast-paced, ambiguous environment
- Strong interest in technology and comfort using AI tools
- Fluent in Italian and English
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
What you’ll do
As an Engagement Manager at Stripe, you will drive Stripe’s future growth engine by leading enterprise-level, strategic users through our integration, implementation and adoption stages that will lead them to become long-term Stripe users and advocates of our products and solutions.
Stripe Professional Services provides a rapid path to success and ongoing value for our users. Our Engagement Managers utilize Stripe’s proven Implementation Methodology coupled with their project leadership expertise, to guide and enable users and partners to successfully integrate Stripe’s solutions rapidly while delivering immediate impact and measurable value.
Responsibilities
- Own all facets of the relationship with the User - Our Engagement Managers provide overall vision and direction throughout the program/project lifecycle for Stripe’s most complex user engagements. They are the single point of contact for the Stripe internal organization and for the user program/project management counterparts as it relates to the in-flight implementation to help lead and drive collaboration, knowledge sharing, issue resolution and decision-making.
- Accelerate time to value - Rigorous program/project management and quality assurance practices lead to implementation efficiencies that generate cost savings and speed of business outcomes. Engagement Managers are seasoned leaders who build high-performing project teams, accelerate time to value, and drive rapid and effective program decision-making by proactively managing the integration of Stripe’s products into the user’s application/technical architecture, test and change management strategies and transformation timelines.
- Deliver Program / Project Management expertise & innovation - Engagement Managers deliver program/project management expertise based on experience, continuous learning, and in-depth knowledge of Stripe’s products and implementation best practices. They drive innovation and adoption of deployment practices, provide product adoption insights and help users achieve the maximum value from their Stripe investment. In addition to this, they play a pivotal role in the continuous improvement and enablement of the Stripe Implementation Methodology and it’s associated tools, templates and processes
- Manage scope, time, cost and quality - The Engagement Manager provides well-established program/project governance to manage requirements in line with the agreed scope and business objectives. This is made possible through effective balance of time, cost, and quality via proactive program planning focused on business outcomes.
- Mitigate and Manage risk - Engagement Managers are responsible for providing proactive risk assessment, prevention and mitigation plans and the efficient identification, tracking, and resolution of issues and decisions using established tools and templates with internal and user stakeholders. Engagement Managers are the primary interface between the user and Stripe’s Product and Engineering teams to drive implementation alignment to the forward roadmap and future capabilities.
- Provide Program / Project Governance - Leading into and throughout the Implementation Program and associated projects, the Engagement Manager will work in concert with the User’s assigned Program / Project Manager to instantiate and execute on the agreed Program / Project Governance model and related Stakeholder Management and Communications plan
- Close out the project - Upon project completion, Engagement Managers ensure a smooth transition of the implemented Stripe capabilities into operation for the user. This includes complete knowledge transfer and the handover to Stripe Support
- Engage as part of a thriving internal Engagement Management Community - Our Engagement Managers actively participate in a global community of practitioners to continually evolve and improve the way in which Stripe leads and supports our Users through high impact and complex implementations of Stripe’s payment infrastructure
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 7+ years of experience working with enterprise level strategic users on on complex technology or business transformation programmes with a track record of top performance or a related field
- Ability to understand complex business requirements and craft tailored solutions
- Ability to quickly learn and explain technical concepts to Stripe’s largest Users in a way which they will understand. Some may be deeply technical. Others may be more business focussed, so you’ll need to talk to Users in a language they can understand
- Proven program management skills and experience
- Strong critical thinking skills, including the ability to identify suboptimal processes and drive more efficient ways of working
- Ability to recognize repeated user-facing issues and build scalable solutions
- Superior verbal and written communication skills
- Ability to operate independently in a highly ambiguous and fast-paced environment
- Demonstrated ability to engage with and lead executive stakeholders and key decision makers on the User side to drive towards an agreed outcome
- Experience in working with or in complex Enterprise organizational and decision making structures
- An ability to work collaboratively with and influence Stripe’s Product and Engineering teams to advocate for our Users and continuously shape the forward roadmap of Stripe’s applications
- Apply structured problem-solving and stakeholder management frameworks — drawing on experience from complex, multi-workstream client engagements to drive programme clarity, alignment and outcomes
Preferred qualifications
- This role is well-suited for professionals with a background in management consulting, technology advisory, or professional services, who are looking to bring their client engagement expertise to a high-growth technology environment.
- Industry certifications to ensure project success. Typical certifications include:
- Certified ScrumMaster
- PMP or PRINCE2 Certification
- Prior experience in the payments industry
- A familiarity with the integration and testing of APIs
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Fraud Risk Engineering team responsible for managing (merchant) fraud risk. We are committed to be the industry leader in merchant fraud risk management, providing robust protection for online platforms, including Stripe, against fraudsters of all sizes and complexities. The Fraud Controls team plays an integral role in achieving our mission through enforcement of necessary actions on fraudulent accounts while staying compliant with regulations and maintaining a delightful experience for legitimate users.
What you’ll do:
- Lead and grow an engineering team in Dublin: hire, coach, mentor, and develop engineers at all levels.
- Partner with Product and Strategy to define goals, prioritize work, and deliver high-quality outcomes.
- Drive operational excellence: set team processes, remove blockers, and create predictable delivery rhythms.
- Collaborate with staff engineers and technical leadership on architecture and strategic technical decisions; translate technical strategy into team-level plans.
- Build an inclusive, psychologically safe environment where engineers are challenged, supported, and able to learn and grow.
- Work effectively with geographically distributed colleagues and remote workers to ensure alignment and visibility
Who you are
We encourage you to apply if you believe you meet the expectations below. We welcome applicants who don’t check every box.
- 10+ years of professional software engineering experience, including 3+ years of experience as an Engineering Manager.
- Demonstrated success recruiting, building, and scaling engineering teams.
- Deep customer focus and a partnership mindset: you work closely with Product Managers, leaders, and engineers to understand and solve for real customer use cases.
- Strong cross-functional collaboration skills: you think rigorously, communicate clearly, and can lead or coordinate difficult trade-offs and decisions.
- Comfortable operating with high autonomy and responsibility in ambiguous, fast-changing environments.
- Acumen on architecture and strategic technical decisions.
- Ability to foster a healthy, inclusive, challenging, and supportive work environment.
- Experience working with distributed teams and remote colleagues; you know how to keep teams aligned and engaged across locations.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Payments Intelligence is dedicated to simplifying and scaling online payments for merchants. Our primary objective is to maximize payment performance by optimizing conversion rates, minimizing costs, and managing fraud, regardless of whether a merchant processes payments via Stripe. We are responsible for developing products such as Radar, Authorization Boost and Authentication, focusing on the creation of high-performance services and seamless user experiences. By integrating real-time predictions into Stripe’s core infrastructure, we design ML-driven controls that empower users to manage their businesses with precision.
What you’ll do
We’re looking for a leader who has a strong background in building successful products as well as passion for leading a team to solve challenging and new problems, as well as developing empathetic partnerships with other Stripe teams to understand their use-cases and unlock new capabilities. You’ll have plenty of opportunities to be hands-on building key systems, and will be directly responsible for the successful delivery of large-scale technical efforts as well acting as a technical mentor and leader for Stripe engineers.
Responsibilities
- Enable the team to work with a wide range of systems, processes, and technologies to own and solve problems from end-to-end.
- Support the engineering team in building experiences for businesses that range from high growth startups to leading global companies providing them with the tools so they can run their business
- Collaborate with stakeholders across the organization such as product, design, infrastructure, marketing and operations.
- Lead and manage processes to help the team do its best work and engage effectively with the rest of Stripe.
- Recruit great engineers, in collaboration with Stripe’s recruiting team
- Develop engineers on the team, helping them advance in their careers
- Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- At least 5 years of experience managing teams that shipped high-quality products.
- An entrepreneurial mindset
- Successfully recruited and built great teams.
- Works effectively cross-functionally and is able to think rigorously, communicate effectively, and make or coordinate hard decisions and trade-offs.
- Thrives with a high degree of autonomy and responsibility in an ambiguous environment.
- Technical acumen to drive clarity with staff engineers about architecture and technical strategic decisions.
- Encourage a healthy and inclusive work environment that’s both challenging and supportive.
Preferred qualifications
- Have experience with financial product companies and interest in financial products and markets.
- Strong written and verbal communication skills for different audiences (leadership, users, company-wide).
- Strong quantitative and analytical background.
- Productively lead distributed teams.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
As a Sales Development Manager at Stripe, you will drive Stripe’s future growth engine by leading a team of inbound and/or outbound SDRs. You will be working with the Stripe’s Sales teams to build Stripe’s sales pipeline. As a Sales Development manager, you’ll lead and coach a group of high-performing SDRs, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with the team. We are looking for a self-starter who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving problems with limited oversight. Ideal candidates will have management experience scaling a technology Sales Development team and superior communication skills.
We take a data-driven, analytical approach to Sales Development, and are looking for someone who enjoys building – who will actively participate in the development of sales processes, the articulation of Stripe’s value proposition, and the creation of key tools and assets to measure success. Stripe is not a typical company, and this is not a typical sales development function. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!
What you’ll do
Responsibilities
- Recruit, train and lead a rapidly growing team of SDRs.
- Contribute to both the long-term vision and strategy for the team and manage day-to-day operations.
- Own and drive execution of Stripe’s new business pipeline goals by understanding and analyzing top of the funnel metrics, pipeline quality, and revenue influenced across different segments
- Coach, mentor and guide the team in developing consultative and solution-based sales skills including: campaign strategy, outbound execution, and nurturing interest in opportunities.
- Shape deep partnerships with Marketing, Sales, Sales Operations, Enablement, and Product Marketing teams to successfully collaborate on campaigns and events.
- Optimize your business for efficiency, accelerating ramp time to productivity, and ensure your team has a crisp understanding of Stripe domain knowledge
- Effectively work cross-functionally across the organization to shape Stripe's solutions to meet client needs.
- Inspire, motivate and enable individual development to promote career growth of direct reports.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 2+ years of people management experience
- Experience leading inbound/ outbound sales and operations in an early stage, high-growth technology environment.
- Proven track record of high performance in a pipeline generating or closing role
- Ability to hire, train and coach a high-performance sales team.
- Ability to build relationships with strategic clients and industry thought leaders.
- Demonstrated passion for start-ups and new technology businesses.
- Ability to clearly communicate technical concepts and build great relationships with highly technical customers.
- Program Management Expertise: Demonstrated experience in leading and managing comprehensive program management initiatives to ensure successful project execution and alignment with organizational objectives.
- Familiarity with A1 Inactive Data: Experience working with A1 inactive data, understanding its implications, and developing strategies for effective management and utilization.
Preferred qualifications
- Prior experience at a growth stage Internet/software company.
- Fluency in any other European language is a plus
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Technical Account Management (TAM) team directly supports our largest, and fastest growing paid users. We provide proactive consultation, best practice guidance, and ongoing managed services to optimize and accelerate our users’ business. We pursue excellence in user service, aiming to consistently exceed expectations.
What you’ll do
Stripe is looking for an EMEA-based leader to mentor, lead, and grow Stripes within Technical Account Management (TAM). This manager will lead an established group of high-performing Stripes working predominantly with top Platform and/or direct merchants across EMEA. This manager’s day to day interactions with the team will cultivate a high performance environment, define and implement cross-functional solutions at scale, lead through user challenges and provide continual mentorship and feedback. In addition, this manager will work cross-functionally to drive operational programs to elevate Stripe’s level of service and support through setting strategy, defining clear goals and determining prioritization with data and user feedback.
Responsibilities
- Partner with the TAM leadership to shape the strategy for Stripe’s largest segment and most complex engagements.
- Lead a team of technical account managers working with Stripe’s largest users.
- Partner cross functionally with GTM, CSM, Product, Engineering, Professional Services and Solution Architects to deliver end to end solutions for EMEA platforms and other segment top users.
- Hire and retain top technical talent as the team scales.
- Guide the TAM organization to deliver incredible services experiences, grow services revenue, and contribute to strategic programs.
- Ensure that team members are happy, effective, and growing in their career and user work.
- Set clear goals and direction for the team and each individual; provide regular feedback on your team members’ performance.
- Analyze data from user feedback and experiences to drive efficiency and build quality.
- Be an advocate for Stripe users and champion for users’ needs internally.
- Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion and empowerment.
- Help build the organization through management projects such as recruiting, training, writing team policies, defining team processes, or other organizational improvements.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 7+ years of experience in professional services, customer success, solutions architecture, or technical account management programs.
- 3+ years of people management experience, leading senior technical ICs.
- Experience working with strategic accounts.
- Excellent written and verbal communication skills.
- An ability to build trust with users, setting a high bar for quality, with a willingness to lead by example.
Preferred qualifications
- Experience with fintech SaaS products and/or Payments industry.
- Experience leading growth initiatives (through driving sales revenue and/or elevating operational service) with winning track-record.
- Proven ability to scale a technical services or technical support team in a high-growth environment.
Ready to apply?
Apply to Stripe
Compliance Professional
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The Riot Compliance team is committed to providing the highest quality compliance services that align with Riot's mission of putting players first. Every project we manage, every audit we conduct, and every policy we enforce must always be performed with the goal of protecting players and ensuring compliance with applicable regulations.
As a Compliance Professional, reporting to the Manager, Privacy, you will play a key role in strengthening Riot’s global privacy and compliance programs, with a focus on data protection and EMEA regulatory requirements. You will help operationalize privacy-by-design across Riot’s products and services while ensuring Riot’s compliance frameworks remain robust, scalable, and aligned with evolving regulatory expectations.Your role will blend experience in compliance and privacy with strong project/program management skills to create a positive impact on Riot’s global operations.
This role will be based onsite in our Dublin city centre office on a hybrid basis.
Responsibilities:
- Design and implement compliance solutions to address gaps in regulatory, privacy, and security frameworks with a focus on GDPR and EMEA requirements
- Lead and operationalize privacy risk assessments (e.g., DPIAs, LIAs) and support integration of risk mitigation strategies
- Establish and maintain Riot’s risk assessment and compliance monitoring programs across multiple regions and teams
- Planning, organizing, and executing compliance-related internal audits and assessments with a focus on identifying control gaps
- Advising and assisting in remediation of any identified gaps
- Coordinate resources and workflows, proactively identifying risks and bottlenecks while driving solutions
- Automate manual compliance processes to improve efficiency and accuracy
- Oversee compliance audits, ensuring adherence to internal policies and external regulatory requirements
- Analyze complex regulatory requirements to develop tailored compliance strategies for Riot
- Collaborate with product managers, engineers, and information security teams to integrate compliance controls into Riot’s products and services
- Act as a trusted advisor to internal stakeholders on compliance-related issues, providing actionable recommendations
- Assist and partner with EMEA Compliance Counsel to execute on Data Processing Agreements (DPAs), vendor reviews, and other privacy-related legal assessments
Required Qualifications:
- 3+ years of experience in compliance, audit, privacy, or information security, including project/program management experience
- Experience coordinating cross-project activities, artifacts, rituals, and goals in the Compliance field
- Strong technical, analytical, and problem-solving skills with a proven ability to manage complex projects
- Effective communication skills with experience influencing cross-functional teams and stakeholders
- Experience with IT environments, information security, privacy, and threat/vulnerability management
- Technical, analytical, and quantitative skills with experience using data to test assumptions/recommendations
- Experience in compliance frameworks and standards (e.g., GDPR, NIST, ISO 27001, PCI-DSS)
Desired Qualifications:
- Bachelor’s or advanced degree in Information Technology, Business, Law, or a related field
- Experience working in industries with high compliance and security requirements, such as technology, gaming, or digital products
- Experience with enterprise systems and tools
- Professional certifications such as CISA, CISSP, CRISC, CIPP/US, CIPM, etc.
- Experience with privacy standards and regulations (GPDR, CCPA, COPPA, DSA, etc.)
For this role, you'll find success through craft expertise, a collaborative spirit, and choices that focus on your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
We offer medical, dental, and vision plans that cover you, your spouse/domestic partner, and children. Life insurance, parental leave, plus short-term and long-term disability coverage are also available. Riot will support your retirement benefits with a company match, and double down on your donations of time and money to non-profit charitable organizations. Balance between work and personal life is encouraged with open paid time off, and a play fund so you can broaden and deepen your personal relationship with games.
At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
Ready to apply?
Apply to Riot Games
Engineering Manager, Machine Learning
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Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Engineering Manager, Machine Learning
Do you want to lead a team building advanced decision systems that directly shape monetisation strategies across the PlayStation ecosystem? Are you passionate about combining machine learning and operational research to solve complex, high-impact business problems at scale? We are building systems that power decisions across a global catalogue of games, including base pricing across lifecycle stages of a game, while balancing revenue growth, player experience, and cannibalisation across titles.
We are looking for an experienced Machine Learning Engineering Manager to lead a hybrid team of Machine Learning engineers and Operations Research experts. You will work on high-impact, executive-visible initiatives, partnering closely with Product, Business, and Engineering teams to translate complex, ambiguous problems into scalable, production-ready systems.
What You’ll Do
Lead and grow a team of machine learning engineers and optimisation specialists, fostering collaboration across disciplines and raising the bar for technical excellence.
Build a high-performing, inclusive team by:
- Coaching and developing engineers across ML and OR disciplines
- Providing clear feedback, career growth, and performance management
- Hiring and retaining top talent
Improve large-scale optimisation systems that:
- Incorporate predictive signals from machine learning models (e.g., demand forecasting, item elasticity).
- Leverage optimisation frameworks using Gurobi to make decision recommendations under known business constraints.
Partner closely with Product, Business, and regional stakeholders to:
- Translate business goals and constraints into optimisation frameworks.
- Align on tradeoffs between short-term performance and long-term strategy.
- Resolve conflicting priorities through data-driven decision-making.
Ensure systems are explainable, trustworthy, and actionable by:
- Providing clear reasoning behind model-recommended decisions.
- Enabling debugging and traceability across ML and optimisation components.
- Driving adoption with business and product stakeholders.
You Bring:
- Deep understanding of the relevant ML and OR domains and infrastructure with a track record of delivering complex ML and OR systems into production.
- Proven strong experience leading and developing high-performing ML and OR teams, including: Growing engineers across different skill sets (Machine Learning, ML Infra, Operational Research); Driving career growth and performance evaluation; Hiring and retaining high-performing teams.
- Demonstrated ability to create a strong team culture with high accountability, creativity and continuous improvement.
- Ability to provide technical direction at the architecture level while fostering pragmatic, high-quality, high-velocity execution.
- Demonstrated success driving cross-functional initiatives that require influencing without direct authority, in fast-moving environments
- Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
- MS, or PhD in Computer Science, Machine Learning, Operational Research
Preferred Qualifications:
- Hands-on experience with tools such as Gurobi, Snowflake, Databricks, and PySpark.
- Experience in pricing, promotions or marketplace optimisation.
- Experience in modelling demand elasticity and forecasting.
- Experience in the gaming or digital content industry.
- Experience working with globally distributed functions and teams.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Ready to apply?
Apply to PlayStation Global
Manager, People Technology Platform Engineering (Workday)
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Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role overview:
The Manager, People Technology Platform Engineering (Workday) is responsible for leading a team of Platform and Integration Engineers and being responsible for the design, delivery, and continuous evolution of SIE’s global Workday platform.
Working with the Director, People Technology Services, this role combines people leadership with platform accountability, ensuring that the team delivers scalable, reliable, and well-architected solutions across the People Technology ecosystem. The role is responsible for shaping how the platform is built and operated, balancing delivery execution with long-term system sustainability.
This role operates within an Agile product delivery model and plays a critical role in establishing a focused, engineering-led operating model. The manager partners closely with Product, Data, and Architecture team members to align platform capabilities with business priorities.
Operating in a global, matrixed environment, this role leads a distributed team across regions, ensuring alignment, consistency, and high-quality outcomes across time zones.
What you'll be doing:
Engineering Leadership & Team Development
- Lead, coach, and develop a team of People Technology Platform Engineers and Integration Engineers (P3), setting clear expectations for ownership, engineering quality, and delivery outcomes
- Build a culture of accountability, continuous learning, and engineering excellence
- Ensure team members develop both domain depth and platform engineering capability
- Lead performance, provide regular feedback, and address performance issues directly and constructively
- Ensure appropriate coverage across platform domains while maintaining balanced workloads
Platform Ownership & Strategy
- Oversee the design, stability, and continuous evolution of the Workday platform across domains
- Ensure solutions are scalable, maintainable, and aligned with platform architecture and engineering standards
- Guide design decisions and trade-offs, balancing immediate delivery needs with long-term platform health
- Partner with leadership to shape the roadmap and evolution of People Technology capabilities
Delivery Leadership & Execution
- Be responsible for the effective delivery of platform changes across both run and change initiatives
- Establish and maintain structured delivery mechanisms (e.g., backlog management, sprint cadence, prioritization frameworks)
- Ensure work is clearly defined, prioritized, and aligned with business outcomes and team capacity
- Monitor delivery progress, remove blockers, and ensure timely, high-quality outcomes
- Balance responsiveness to partners with sustainable delivery practices
Platform Operations & Reliability
- Ensure the reliability and performance of the Workday platform through effective operational practices
- Supervise issue management, ensuring root cause resolution and continuous improvement
- Identify systemic issues and drive structural improvements to platform stability and scalability
- Track and improve key performance indicators related to platform reliability and delivery effectiveness
Stakeholder Partnership & Demand Shaping
- Partner with the business to translate business needs into structured, actionable work aligned with platform capabilities
- Provide clear communication on priorities, delivery timelines, risks, and trade-offs
- Manage expectations, ensuring alignment between demand and delivery capacity
- Influence toward scalable, platform-aligned solutions rather than one-off requests
Multi-functional & Global Collaboration
- Collaborate with Product, Integration, Data, and Security teams to deliver cohesive, end-to-end solutions
- Coordinate cross-domain initiatives, ensuring alignment across platform components
- Lead effectively across a distributed team, establishing working rhythms that support collaboration and productivity
- Bring up appropriately when architectural, cross-team, or capacity constraints arise
Governance, Compliance & Engineering Standards
- Ensure alignment to data privacy, security, and audit requirements across platform solutions
- Reinforce engineering standards, design patterns, and governance practices
- Ensure consistent documentation, testing, and release management practices
- Contribute to the evolution of operating models, standards, and ways of working
What we're looking for:
- 8+ years of experience with enterprise platforms, including hands-on experience with Workday
- 3+ years of experience managing individual contributors in a delivery or engineering environment
- Demonstrated experience leading delivery and operation of enterprise platforms, balancing run and change activities
- Strong understanding of Workday and HR processes, with the ability to guide solution design and platform decisions
- Experience establishing structured delivery models, including backlog management and Agile practices
- Proven track record to operate in a global, matrixed environment, leading distributed teams across regions
- Experience working directly with partners to shape demand, prioritize work, and communicate delivery outcomes
- Strong problem-solving and organizational skills, with the ability to manage competing priorities and trade-offs
Preferred Qualifications
- Experience leading Workday or enterprise platform engineering teams
- Familiarity with Agile product delivery models and platform operating models
- Experience working in both consulting/advisory and internal delivery environments
- Exposure to multiple Workday domains (e.g., Absence, Compensation, Talent, Integrations)
- Experience contributing to platform strategy, architecture, or engineering standards
Profile
- Strong engineering leader who brings structure, clarity, and rigor to platform delivery
- Able to balance short-term delivery needs with long-term platform sustainability
- Effective communicator who can translate between business priorities and technical execution
- Builds trust through consistency, transparency, and accountability
- Comfortable making decisions and managing trade-offs in a sophisticated, fast-paced environment
- Experienced in leading across time zones and cultures, maintaining alignment and momentum
- Focused on outcomes, ownership, and continuous improvement
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Ready to apply?
Apply to PlayStation Global
QA Automation Engineer
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Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
This role is responsible for ensuring the quality, performance, and reliability of Adobe Experience Manager (AEM) applications through a combination of manual and automated testing. You will work closely with cross-functional teams in an agile environment to validate new features and support scalable, secure product development. The position plays a key role in delivering high-quality releases by identifying defects, improving test coverage, and contributing to continuous integration practices.
What you'll be doing:
- Design, create and execute manual and automated test plans and scripts to test the functionality and performance of AEM (Adobe Experience Manager) sites
- Solving complex business problems while ensuring the product is highly scalable, secure, and performant
- In depth, functional, regression, and performance testing of new or enhanced features in the application.
- Work in an agile and highly collaborative environment with our globally distributed engineering teams, architecture, product management, quality assurance, and operations.
- Keen on delivering high quality and low to zero defect releases
- Responsible to analyze, report, and monitor software defects and performs re-testing
- Share knowledge with the team through training, defect documentation and by facilitating meetings
- Exposure on various Test Automation Frameworks.
- Develop and execute Automated testing scripts using Java, Selenium WebDriver, Applitools, Cucumber, etc.
- Experience in setting up Jenkins and configuring it with Maven to aid Continuous Integration/Development
What we're looking for:
- BSc/MSc or equivalent in Computer Science or related field. You must show a combination of technical skills, and a strong product development background.
- 3+ years of experience as a Quality Assurance Engineer
- 3+ years of experience in designing, developing, and executing test plans and test scripts
- 3+ years of experience in Adobe Experience Manager and related Adobe products.
- At least 2 years of test automation experience on Java and Selenium
- Excellent written and verbal communication skills.
- Experienced in testing and supporting Web and Mobile applications
- Responsible for creating an end-to-end test plan and executing the test cases.
- Technical ability to triage issues and defects in the project JIRA board.
- Having experience in Web Applications (REST APIs), Postman, knowledge of XML, X-path.
Preferred Qualities
- Understanding of the Gaming industry is a plus
- Knowledge of AEM, CRXDE or another comparable CMS tool
- Proficiency in Test Case and Defect Management tools, such as JIRA, Wrike, QTest and Github
- Organized self-starter with drive and commitment
- Demonstrable ability to prioritize work and manage multiple demands
- Passionate about gaming and video game culture
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Ready to apply?
Apply to PlayStation Global
Senior Software Engineer / Web Developer (AEM)
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Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Job Title – Sr. Software Engineer (AEM)
Location – Ireland, Dublin
This is a phenomenal opportunity for a Senior Web Developer (AEM) to help build, lead, and scale SIE’s Martech Engineering team, and be responsible for the development of PlayStation.com and delivery of internal and consumer facing web applications. Our ideal candidate will be a highly effective and motivated AEM developer who can participate and contribute to the entire software development lifecycle including analysis, technical design, implementation, testing and deployment of the applications. They will work closely with architects, developers, quality engineers, DevOps to support and enhance our digital platform. The role will deliver assigned tasks/solutions on time and escalate issues when appropriate, including educating and leading others in the form of code reviews, workshops, and documentation.
What you'll be doing:
- The Senior AEM developer will play a vital role in the development, design, testing and deployment of AEM Assets and Sites, as well as Adobe Marketing Cloud tools.
- Share new concepts, strategies, and innovative approaches to development execution that will have a significant impact on the project.
- Provide deep knowledge expertise in AEM and working knowledge of Adobe Target and Analytics.
- Ensure we are developing using web best practices including areas such as user experience, SEO, A/B testing, and website performance optimization.
- Employ strong coding standards for efficiency, readability, and reuse of code.
- Troubleshoot issues by reviewing or debugging code, provide fixes and workarounds, suggest changes for operability and maintaining existing project solutions.
- Provides technical guidance and mentorship to peers.
- Ensures software developed adheres to best practices and quality standards through code and design reviews.
- Influence development decisions based on a working knowledge of current digital marketing trends on topics such as personalization, recommendations, mobile and digital product management.
- Apply an AI-first experimentation mentality to rapidly iterate on technical proof-of-concepts, assessing and validating business value outcomes.
What we're looking for:
- BS or MS degree in Computer Science/Information Technology or equivalent experience with Software Engineering.
- You must show a combination of technical skills, leadership skills, and a strong product development background.
- 8-10 years of recent and progressive experience in AEM Content Management, AEM developer tools.
- Strong experience with AEM building blocks including templates, components, dialogs, widgets, and bundles.
- Experience migrating AEM Sites and Assets to AEM as a Cloud Service AEMaaCS including planning and execution
- Handson knowledge of using the Content Transfer Tool CTT for content extraction migration and validation
- Ability to refactor and make legacy AMS code cloud compatible addressing deprecated features and Cloud Manager quality gates
- Strong understanding of AEMaaCS complexities including dispatcher changes workflow adjustments asset reprocessing and environment constraints
- Experience and in-depth knowledge of Experience fragments, Content fragments and SPA.
- Familiarity with Java concepts and patterns, including Java/J2EE, JSP, Sling, web services, JUnit, MVC, Eclipse, and Maven.
- Expertise with Adobe Experience Cloud implementations and enterprise customer use cases, with specific experience with AEM as a Cloud Service, including Edge Delivery Services.
- Experience in JCR suite, Sling web framework and Apache Felix OSGI framework.
- Experience with project automation technologies like: Jenkins, Automated unit testing, Maven, SonarQube, Jira and GitHub.
- Working knowledge of web technologies like Tomcat, Apache http, Content delivery networks (CDN, Akamai).
- Deep familiarity with digital production marketing technology, processes, and tools with particular emphasis in web/mobile.
- Proficient in front-end technologies, including HTML, CSS, JavaScript, and ReactJS.
- Knowledge of Search engines, CDN, middleware integrations, Load Balancers.
- Identify and resolve performance and scalability issues.
- Working in Agile development practices and scrum model.
- Strong knowledge of technical documentation processes/procedures.
- Flexibility to work with geographically diverse team and familiar with the onsite/offshore working models.
- Must possess excellent communication skills and be able to clearly and concisely communicate both verbally and in writing with both technical team members and business process owners.
Preferred Qualities
- Experience executing projects with Jira and/or Asana is a plus.
- Understanding of Algolia Search.
- Adobe Certified Expert as an AEM Developer or AEM Architect is preferred.
- Web application development experience, including React, NextJS, NodeJS.
- Demonstrable ability to prioritize work and manage multiple demands.
- Passionate about gaming and video game culture.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Ready to apply?
Apply to PlayStation Global
Software Engineer (AEM)
Share this job
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
What you'll be doing:
- The AEM developer will play a vital role in the development, design, testing and deployment of AEM Assets and Sites, as well as Adobe Marketing Cloud tools.
- Share new concepts, strategies or innovative approaches to development execution that will have significant impact on the project.
- Provide deep knowledge expertise in AEM and working knowledge of Adobe Target and Analytics.
- Ensure we are developing using web best practices including areas such as user experience, SEO, A/B testing, and website performance optimization.
- Employ strong coding standards for efficiency, readability, and reuse of code.
- Troubleshoot issues by reviewing or debugging code, provide fixes and workarounds, suggest changes for operability and maintaining existing project solutions.
- Provides technical guidance and mentorship to peers.
- Ensures software developed adheres to best practices and quality standards through code and design reviews.
- Apply an AI-first experimentation mentality to rapidly iterate on technical proof-of-concepts, assessing and validating business value outcomes.
- Collaborate with Product Owners to ensure technical solutions align with business requirements and defined processes.
What we're looking for:
- BS or MS degree in Computer Science/Information Technology or equivalent experience with Software Engineering.
- You must show a combination of technical skills, leadership skills, and a strong product development background.
- 6-8 years of recent and progressive experience in AEM Content Management, AEM developer tools.
- Strong experience with AEM building blocks including templates, components, dialogs, widgets, and bundles.
- Use AI-powered technologies to optimize code quality and development lifecycles
- Experience and in-depth knowledge of Experience fragments, Content fragments and SPA.
- Experience migrating AEM Sites and Assets to AEM as a Cloud Service AEMaaCS including planning and execution.
- Ability to refactor and make legacy AMS code cloud compatible addressing deprecated features and Cloud Manager quality gates.
- Familiarity with Java concepts and patterns, including Java/J2EE, JSP, Sling, web services, JUnit, MVC, Eclipse, and Maven.
- Expertise with Adobe Experience Cloud implementations and enterprise customer use cases, with specific experience with AEM as a Cloud Service, including Edge Delivery Services.
- Experience in JCR suite, Sling web framework and Apache Felix OSGI framework.
- Experience with project automation technologies like: Jenkins, Automated unit testing, Maven, SonarQube, Jira and GitHub.
- Working knowledge of web technologies like Tomcat, Apache http, Content delivery networks (CDN, Akamai).
- Experience working with APIs, integrations, JSON structures, and system-to-system data flows.
- Proficient in front-end technologies, including HTML, CSS, JavaScript, and ReactJS.
- Knowledge of Search engines, CDN, middleware integrations, Load Balancers.
- Identify and resolve performance and scalability issues.
- Working in Agile development practices and scrum model.
- Strong knowledge of technical documentation processes/procedures.
- Flexibility to work with geographically diverse team and familiar with the onsite/offshore working models.
- Experience executing projects with Jira and/or Asana is a plus.
- AEM Cloud Migration expertise.
- Understanding of Algolia Search.
- Adobe Certified Expert as an AEM Developer or AEM Architect is preferred.
- Web application development experience, including React, NextJS, NodeJS.
- Passionate about gaming and video game culture.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Ready to apply?
Apply to PlayStation Global
Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.
The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai.
Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.
The Vectra Platform captures packets and logs across network, public cloud, SaaS, and identity by applying patented security-led AI to surface and prioritize threats for rapid threat response. Vectra's threat detections are powered by a deep understanding of attacker methods and problem-optimized AI algorithms. Alerts uncover attacker methods in action and are correlated across customer environments to expose real attacks. Organizations around the world rely on Vectra to see and stop threats before a breach occurs. For more information, visit www.vectra.ai.
Why Vectra AI?
Vectra AI is the leading innovator in real-time detection of in-progress cyber-attacks. The Vectra Cognito platform continuously monitors customer environments to automatically detect any phase of an on-going cyber-attack. Vectra AI won the Best of Black Hat Award for “Most Innovative Emerging Company” and the SC Award “Best Customer Service”.
Our culture is centered around three core values – customer first, no drama teamwork and acting with integrity. At Vectra, we love to solve hard problems and embrace people who relish that. We also love people who are passionate, irreverent and focus on delivering results.
You are expected to be different from the norm, to excel in your field and be willing to share your experiences and creativity with the global organization. You are expected to challenge the status quo.
If you care about building great customer experiences, like to stretch, do not take no for an answer and are great to work with, this is your home.
Joining the organization at this time will allow you to develop the dynamics which will shape the global support organization. Joining now offers future career opportunities in a fast-moving environment.
Position Overview
For this role you should be a leading Technical Support Senior Manager or above, experienced in the leadership of technical support teams.
You are likely to already be an expert in your field, with a successful track record of leadership in global vendor-support environments. You also are well versed in being able and comfortable to be an hands manager and equally able to lead and defined strategic initiatives.
Successful applicants should expect to enjoy their new position at their local Vectra office, with flexibility to work from home when mutually agreed with your manager.
Your experience
- 10+ years of Global Support Senior Management experience, preferably in a software or technology B2B company
- Passionate about customer experience and customer satisfaction
- Experience developing, implementing and enforcing Standard Operating Procedures for standard and premium support programs
- Experience establishing and driving high standards for Service Level attainment in Support Operations
- Experience building, mentoring and developing Support teams
- Extensive customer support background in a global vendor servicing international customers
- Strong Technical Support background, especially in Linux, Networking, Security, Cloud or related fields
- Saleforce.com Service Cloud experience for case management, analytics and reporting
Specific responsibilities will include
- Promote a customer-first support culture that goes above and beyond what the customer expects, and ensure that every customer’s engagement is exceptional
- Oversee a team of Support Engineers and closely work with counterparts in various departments including but not limited to Engineering, Customer Success, Sales, executive level business partners, and cross-organizational teams
- Help scale and optimize the EMEA Support team for growth, identifying and promoting opportunities to maximize customer satisfaction through product improvements, training, tooling, online support, and self-service
- Provide individual and team leadership by establishing clear expectations and coaching employees to achieve the Support department’s mission
- Work closely with senior leadership and the support team to define and execute support strategies towards improving CSAT, productivity, and customer retention
- Manage a team of Support Engineers and day-to-day support delivery
- Monitor team performance, including customer satisfaction, ticket resolution and ticket trends
- Manage support coverage and team capacity
- Define processes, systems, and tools that continuously drive scale and improve performance
- Report key metrics to senior management, assess metrics and take appropriate actions to continue to enhance Customer Support deliverables
- Manage goals, processes, and business KPIs to align performance of the Support team to business outcomes
- Collaborate with leaders across Customer Success, Security Engineering, Professional Services, Engineering, and Product Management to deliver Customer Support insights, and identify and action areas of operational improvement
- Manage end to end Customer critical escalations and resolution
- Provide regular coaching and mentoring of direct and indirect reports to help achieve career development aspirations
- Establish a quality review process to measure and ensure adherence and compliance in quality of service and contractual obligations
- Be a customer advocate within the company at all levels
Vectra provides a comprehensive total rewards package that supports the financial, physical, mental and overall health of our employees and their families. Compensation includes competitive base pay, incentive plan eligibility, and participation in the employee equity plan (stock options). Specific benefits offered varies by location, but commonly include health care insurance, income protection / life insurance, access to retirement savings plans, behavioral & emotional wellness services, generous time away from work, and a comprehensive employee recognition program.
Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
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Engineering Manager, Data Engineering
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About Us:
Rent the Runway (RTR) is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel and accessories from hundreds of brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.”
Galway Office
Rent The Runway established its European Technology Hub in Galway in April 2019. Based in the historic Claddagh area of the city, the growing team in Galway tackles core technology challenges and influences the next generation of services critical to Rent The Runway’s success and continued growth.
The Galway office is Rent the Runway's first international office outside the US and enables the company to significantly expand its Software Engineering, Product Development, Machine Learning Engineering and Data Science footprint. Rent The Runway’s Galway-based employees have the opportunity to grow their careers across several roles and career paths in Technology.
Our engineering team is smart, pragmatic, and entrepreneurial. We practice continuous integration & test-driven development, engage in constant peer code reviews & pair programming, and work hard to give back to the software community through open-source contributions.
About the Team
The Data Engineering team plays a pivotal role in RTR’s technology and analytics ecosystem. The team is responsible for the data warehouse, data ingestion and transformation pipelines, and the infrastructure that enables reliable, high-quality data to flow across the company.
The team partners closely with Data Science, Business Intelligence, Machine Learning, Product, Finance, Marketing, Operations, and Engineering teams to ensure RTR’s data platform is trusted, scalable, well-governed, and able to support critical business decisions.
What You’ll Do
As an Engineering Manager for Data Engineering at Rent the Runway, you will lead the team responsible for building, operating, and evolving RTR’s core data platform. You will combine strong engineering leadership with a deep understanding of data systems, data quality, platform reliability, and stakeholder needs.
You will be responsible for leading a team of talented data engineers, setting technical direction, driving delivery of strategic data initiatives, and ensuring our data warehouse, pipelines, models, and data platform infrastructure are reliable, scalable, secure, and well-governed.
This role is ideal for someone who enjoys building strong teams, partnering across technical and non-technical stakeholders, and leading data engineering work that has meaningful business impact. You will help shape how RTR captures, transforms, governs, and uses data across the organisation.
- Lead and develop a team of data engineers.
- Own delivery of key data engineering initiatives, from planning through execution.
- Drive the evolution of RTR’s data platform, including the data warehouse, pipelines, transformations, orchestration, and supporting infrastructure.
- Partner with Data Science, BI, ML, Product, Finance, Operations, and Engineering teams to deliver trusted data solutions.
- Set priorities for the team, balancing strategic work, stakeholder needs, operational support, and technical debt.
- Promote strong data quality, governance, documentation, lineage, and ownership practices.
- Help the team build reliable data pipelines using tools such as dbt, Python, Prefect, Airflow, or similar.
- Ensure data systems are observable, supportable, and operated with strong production practices.
- Communicate clearly with technical teams, non-technical stakeholders, and senior leadership.
- Build a team culture of ownership, quality, collaboration, and continuous improvement.
About You
- You have experience leading engineers in data engineering, data platform, software engineering, or a related technical area.
- You understand modern data engineering practices, including ingestion, transformation, modelling, orchestration, data quality, and governance.
- You have experience with cloud data platforms such as Snowflake, BigQuery, Redshift, Databricks, or similar.
- You are comfortable with SQL and understand how reliable analytical data models are built and maintained.
- You have worked with tools such as dbt, Python, Prefect, Airflow, Looker, Tableau, Fivetran, or similar.
- You can manage technical roadmaps, prioritise effectively, and deliver cross-functional projects.
- You communicate well with both technical and non-technical stakeholders.
- You care deeply about coaching engineers and supporting their career growth.
- You balance strategic delivery with operational excellence and support.
- Experience with CI/CD, cloud infrastructure, Terraform, or data observability is a plus.
Benefits:
At Rent the Runway, we’re committed to the happiness and wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:
- Generous Paid Time Off including annual leave, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
- Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention.
- Paid Sabbatical after 5 years of continuous service - unplug, recharge, and have some fun.
- Competitive Stakeholder Pension - taking care of your future.
- Comprehensive health, dental care and dependents care from day 1 of employment - Your health comes first and we’ve got you covered.
- Company wide events and outings - our team spirit is no joke - we know how to have fun!
- Hybrid Work -This hybrid role requires 2-3 days per week in our Galway, Ireland office with the option to work 2 days remotely.
Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee on any legally-recognised basis, including, but not limited to: gender, marital status, family status, age disability, sexual orientation, race, religion, and membership of the Traveller community.
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MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data. Atlas is at the heart of our AI-ready data foundation. Atlas is a best-in-class, fully managed, multi-cloud database service that simplifies the complexities of deploying and managing highly available database deployments across multiple regions and cloud providers. Atlas offers vertically and horizontally scalability, built-in automation for optimizing workloads and resources, advanced observability and security features, and unmatched data distribution with over 125 regions available globally across AWS, Google Cloud, and Azure.
This team is at the forefront of innovation, having brought to life some of the most exciting features we’ve launched in the past, such as multi-cloud databases, predictive autoscaling, and intelligent workload management. Furthermore, this team will continue to play a critical role as the platform expands to where developers need it most: AI search and retrieval, application development, and more.
This role can be based out of our Dublin office or remotely in the Ireland region.
About the Role
Product Managers on the Atlas team work side-by-side with engineering, design, marketing, and analytics to build scalability capabilities that our users trust and that work for the business. You’ll spend your time deeply understanding how customers grow their workloads, developing hypotheses about where scaling breaks down, and validating them with design solutions across Atlas and the MongoDB server. If you’re doing well, you will continuously be accelerating the rate at which our users can safely scale up, scale down, and horizontally scale their deployments.
Our engineering teams are responsible for ensuring that clusters can scale seamlessly as demand changes — from automatic vertical scaling to horizontal auto-scaling — while keeping customer operations and workloads highly available and performant. Achieving this requires clear scaling policies, strong observability into capacity and performance, and resilient mechanisms for rapid yet low-risk scaling actions across our distributed service.
In this role, you'll collaborate closely with engineering to strengthen and standardize how clusters scale in Atlas — defining strategies and features that make scaling across our multi-tenant, globally distributed platform safe, predictable, and low-impact for customers, from underlying MongoDB server capabilities through to Atlas automation and APIs..
Responsibilities
- Own the strategy and roadmap for key Atlas components to ensure customers have a frictionless user experience
- Champion rigorous tools, processes, and frameworks across a broad range of engineering organizations to drive high-confidence rollouts and operational stability
- Drive collaboration across engineering, marketing, sales, and executive leadership
- Lead the team to the right product decisions via deep engagement and research with customers, prospects, internal stakeholders, and partners
- Actively maintain a view of how the market, competition, and technologies are evolving, and factor that into product direction
- Be passionate about the data around your products, ensuring business impact can be measured and used to continually hone products towards excellence
- Partner strategically with field and go-to-market teams in customer engagements
Requirements
- 5+ years of product management or equivalent experience with a complex technical enterprise-focused product
- Solid technical skills. Our users are developers, devops, and ops engineers, and our product managers must be just as technical and have working knowledge in these areas to better advocate for them. While not expected to write production code, you should be comfortable evaluating new technologies, exploring database technologies, and speaking authoritatively on any technical aspects of your portfolio
- Expert-level proficiency in one or more advanced technical topics. Ideally, previous experience as a developer, operations engineer, or similar
- Demonstrated success in solving problems for a developer audience, and delivering software products to market
- Skills to effectively establish and communicate product strategy & vision to all relevant stakeholders; ability to translate technology features into business benefits. Adept at navigating open-ended questions, effective at decision-making in a fast-paced team, relentless when identifying solutions and driving them to completion
- Strong team skills and experience to bring together diverse views, a can-do attitude, optimism, humility, and willingness to embrace the unknown
- B.S. in Computer Science or equivalent work experience
Nice to have
- Proficiency in managing large scale software rollouts, especially in ways to automate and cohort rollouts to prioritize different environments and customers
- Experience collaborating with customers in highly regulated industries, understanding the unique challenges and requirements they face
- Database experience - MongoDB experience is a plus
- Last, but not least, desire to take an active role in innovation
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 2263204862
Ready to apply?
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MongoDB’s Developer Experience organization is responsible for ensuring developers across every major language ecosystem can use MongoDB seamlessly, intuitively, and idiomatically. We build and maintain the rich set of client libraries and integrations that serve as the primary interfaces to the database, spanning more than ten programming languages and frameworks.
We’re looking for a Senior Product Manager for Python Developer Experience who will champion MongoDB’s relationship with the Python community, ensuring Python developers and data scientists have the best possible experience using MongoDB. You’ll define the strategy and roadmap for our Python driver, integrations (such as with Django, Flask and FastAPI), and tooling, informed by the needs of the ecosystem. You’ll collaborate closely with a world-class, globally distributed engineering team, but your focus is outward: understanding and serving Python developers where they are.
You’re a strong fit if you have hands-on experience building with Python and can translate developer pain points into clear, actionable product direction. You thrive at the intersection of code and product, care deeply about developer experience, and have a passion for learning, experimentation, and community engagement.
You will own the strategic vision, product strategy, and roadmap for how MongoDB serves Python developers—defining how our portfolio of client libraries, framework integrations, and ecosystem partnerships should evolve to meet both current developer expectations and future trends in the Python ecosystem. Your work will shape how developers build with MongoDB, ensuring a seamless, idiomatic experience that balances short-term developer needs with long-term platform differentiation and secures MongoDB’s place at the center of modern Python stacks such as the FARM stack.
You will collaborate closely with engineering, documentation, DevRel, and community teams to deliver a cohesive developer experience, and act as a champion for the Python ecosystem within MongoDB. You’ll stay ahead of trends, identify strategic opportunities, and make evidence-based decisions that drive adoption and delight.
As part of onboarding, you will build and document an application using MongoDB and a Python framework of your choice to gain firsthand insight into the developer experience. You’ll also engage directly with community forums, conferences, and open-source contributors to deepen your understanding, validate direction, and build trust with developers.
This role can be based out of our Dublin office or remotely in Ireland.
About the team
We are a highly collaborative team of Product Managers, Engineers, Product Analysts, and Product Marketers all working together to make the experience of working with data easy and enjoyable for developers.
We are a distributed team; stretching from our offices in Dublin and NYC to other locations in Europe, the US and Canada. Every now and then, we all meet in one place for project kickoffs, workshops, and other team events.
The ideal candidate for this role should have
- 3-5 years of product management experience with a track record of shipping developer-facing tools, integrations or APIs
- 3-5 years of commercial experience developing web applications in Python (the interviews for this position will include a live coding component meant to showcase your understanding of idioms, patterns, and evolving runtime environments) - including Django, FastAPI and Flask
- Experience with or exposure to Machine Learning and Data Science concepts and tools, including familiarity with common ML frameworks (e.g., scikit-learn, TensorFlow, PyTorch) and data analysis libraries (e.g., Pandas, NumPy), as well as an understanding of data pipelines and model deployment
- Experience with AI development, including familiarity with Python AI frameworks and libraries such as Langchain, Langgraph, or LlamaIndex for deploying and managing AI solutions
- Ability to communicate sophisticated technical concepts simply and convincingly to a wide range of audiences
- Ability to distill customer use cases and requirements, write comprehensive business cases and execute on them
- Curiosity, a positive attitude, and a drive to continue learning
- Foster an inclusive and respectful work environment according to MongoDB's Core Values
Position Expectations
- Explore the problem space, build connections with your customer-base, interact with the users in the Python community, formulate the vision and the strategy and maintain the roadmap for your area, keeping it aligned with the company’s strategic priorities
- Deeply understand all aspects of the business — your job is to ensure a business outcome, not just product definition!
- Work closely with the product marketing and engineering teams to design, architect, implement and ship new capabilities of the MongoDB developer experience to delight users
- Collect and analyze data that will drive product decisions
- Work with thought leaders from the respective language communities, establish credibility, and weigh in discussions
- Keep your pulse on software engineering trends across language communities and advocate for new languages, frameworks etc to be added to our portfolio
- Engage in various go to market activities such as collaborating on a marketing campaign, running a survey, or producing sales messaging
Success Measures
- In three months, you will have onboarded on the current MongoDB technologies & tools, and built an application with Python and MongoDB, putting it in public on Github; successfully triaged new issues with the engineering team, taken ownership of the existing roadmap and the product backlog; got to know the team (this team is globally distributed) and started building relationships inside the company
- In six months, you will have reviewed / refined existing user stories and JIRA issues, prioritized and started executing on them with your engineering team; you will have also researched new and existing markets, identified some new trends and started their exploration in a methodical way
- In nine months, you have produced at least two GA releases of tier 1 drivers or integrations, several service releases, delighted users with new/improved experiences (you’ll need to define your metrics to measure customer success with your deliverables as well), identified new opportunities & refined your roadmap, contributed to other projects, presented to customers, user groups, and conferences, and gained strong support of your team and other stakeholders
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 4263289662
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Apply to MongoDB
As a Sr. Staff Technical Program Manager, you will partner with key Engineering, Product, Product Design, Marketing, and Analytics stakeholders to conduct data-driven experiments and deliver features for MongoDB. As a seasoned program leader, you will be responsible for one of our most mission-critical programs this fiscal year, and own executive level communication related to the program.
We are looking to speak to candidates who are based in Dublin for our hybrid working model, or remote within Ireland.
The right candidate for this role will be:
- Experienced with 15+ years of working in an engineering organization leading complex cross-functional technical programs
- Experienced with 10 years of Software development background, with Cloud storage and compute products
- Experience with Service Oriented Architecture and Cloud Infrastructure
- Able to leverage their knowledge and experience to influence technical discussions, summarizing outcomes and next steps
- Skilled at communicating across a diverse set of engineers and stakeholders
- Hyper-organized and capable of coordinating across multiple independent work streams and organizations
- A role model for effective execution practices, driven by an attuned sense of priority and urgency
- Able to leverage their experience in program delivery to influence improvements to our tools, operations, and architecture
- Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
- Familiar with MongoDB or a comparable technology
- Interested in business automation work such as scripting in Python, Google Apps Script and Slack
Position Expectations:
- Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
- Recognize patterns in a sea of information and take action accordingly
- Design, maintain, and improve the processes and tools that power program delivery
- Build strategic partnerships with Product and Engineering stakeholders
- Expand knowledge into new domains as called upon
- Act as a mentor to junior TPMs and lead by example
- Embody MongoDB's core values and leadership principles
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 3263275656
Ready to apply?
Apply to MongoDB
As a Senior Technical Program Manager, you will partner with key Engineering, Product, and Product Design stakeholders to deliver critical services and features.
We are looking to speak to candidates who are based in Dublin for our hybrid working model, or fully remote within Ireland.
The right candidate for this role will be:
- Experienced with 5+ years working in a technical capacity and/or in a project or program management role
- Skilled at managing technical projects and working with full stack development teams using a variety of project management techniques
- Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
- Proficient in grasping the infrastructure of your program domain, and skilled at identifying the technical interfaces between teams
- Able to maintain a strategic view of our software engineering processes while supporting and optimizing the operations of the team
- Inspired to innovate in areas where automation can replace manual work. The team works primarily with JIRA and Google Docs so programming proficiency with either or both tools is a plus
- Skilled at communicating across a diverse set of engineers and stakeholders
- Hyper-organized and capable of juggling all of the data associated with projects and task-tracking
- Knowledgeable of agile methodologies and experienced with implementing project management best practices
- Driven by an attuned sense of priority and urgency to ship features and achieve the right business outcomes
- Trained in working with project tracking software (e.g. JIRA, Rally, MS Project, Trello)
- Interested in learning everything about MongoDB
Position Expectations:
- Execute and improve the processes and tools that inform the daily life of engineering teams
- Drive coordination between product development teams and internal stakeholders to prioritize the team's backlog and plan its release roadmap
- Identify risks to the team's delivery, mitigating them where possible
- Own the data around the health of each team's project and ticket backlog
- Know when a project/team requires more hands-on management and know when it is time to operationalize and develop a process framework for the project and/or team(s)
- Promote a culture of continuous improvement by conducting retrospectives to help identify areas of growth and learnings within and across teams
- Recognize patterns in a sea of information and take action accordingly
- Expand knowledge into new domains by consistently working to gain the requisite technical knowledge required to skillfully manage the complexities, dependencies, and risks associated with engineering projects
Success Measures:
- Delivery against program goals
- Improvements and automations in team operations, including leveraging best practices from the TPM community
Requirements:
- 5+ years of working in an engineering organization leading complex cross-functional technical programs
- Demonstrated technical aptitude and strong analytical skills with proven results
- Effective written and verbal communication skills, with the ability to adapt style and delivery for a variety of audiences
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 3263275656
Ready to apply?
Apply to MongoDB
Atlas Growth is a cloud engineering group whose mission is to guide customers through their app development journey—from cluster configuration, data modeling and load testing, to running a production workload at scale. We use an in-house experiments platform which helps us validate our features quickly, releasing only the work that positively impacts our customers. Our engineers participate in cross-functional “squads” with product, design, analytics, and research focusing on a single metric (e.g. retention). Our engineering team is part of a larger Atlas Core Engineering org, building foundational elements of MongoDB’s developer data platform.
Atlas Growth 2 builds customer-facing features in Atlas and sits alongside other Growth engineering teams. Recent projects include an AI Chatbot for cluster creation, a recommendation system that offers tips for better database performance, and a pricing page designed to optimize conversion rates.
This role can be based out of our Dublin office or remotely in Ireland.
Role Overview
Atlas Growth seeks a mid-level software engineer (Software Engineer 3). SE3s are solid contributors to projects they work on and often lead projects of their own. They act in accordance with MongoDB’s core values and leadership principles, and are actively working toward a Senior role.
Candidate Profile
- 3+ years of software engineering experience
- Fluency in TypeScript and JavaScript
- Proficiency in Java, Go, C++/C, or a similar compiled language
- Experience writing database queries, either document-based or relational
- Experience writing and reviewing technical specs, and leading small projects
- Interest in A/B testing or product design
Expectations
- Contribute readable and well-tested code to ongoing projects
- Write scope and technical spec docs for new projects assigned by your manager. Lead small working groups of two or three engineers for these projects
- Participate actively and constructively in code and document reviews
- Help product management identify improvements for features you own and drive them to completion
- Triage incoming support requests and alerts for products you own, and participate in group-wide on-call rotation once onboarded
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 4263301932
Ready to apply?
Apply to MongoDB
As a Staff Technical Program Manager, you will partner with key Engineering, Product, Product Design, Marketing, and Analytics stakeholders to conduct data-driven experiments and deliver features for MongoDB. As a seasoned program leader, you will be responsible for one of our most mission-critical programs this fiscal year, and own executive level communication related to the program.
We are looking to speak to candidates who are based in Dublin for our hybrid working model, or remote within Ireland.
The right candidate for this role will be:
- Extensive experience working in an engineering organization leading complex cross-functional technical programs
- Extensive experience of Software development background, with Cloud storage and compute products
- Experience with Service Oriented Architecture and Cloud Infrastructure
- Able to leverage their knowledge and experience to influence technical discussions, summarizing outcomes and next steps
- Skilled at communicating across a diverse set of engineers and stakeholders
- Hyper-organized and capable of coordinating across multiple independent work streams and organizations
- A role model for effective execution practices, driven by an attuned sense of priority and urgency
- Able to leverage their experience in program delivery to influence improvements to our tools, operations, and architecture
- Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
- Familiar with MongoDB or a comparable technology
- Interested in business automation work such as scripting in Python, Google Apps Script and Slack.
Position Expectations:
- Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
- Recognize patterns in a sea of information and take action accordingly
- Design, maintain, and improve the processes and tools that power program delivery
- Build strategic partnerships with Product and Engineering stakeholders
- Expand knowledge into new domains as called upon
- Act as a mentor to junior TPMs and lead by example
- Embody MongoDB's core values and leadership principles
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 3263275656
Ready to apply?
Apply to MongoDB
Senior Software Engineer, Geospatial Data
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The climate crisis is the defining challenge of our time—but it’s also the greatest opportunity for innovation, and a challenge we’re proud to take on. At Overstory, we’re harnessing cutting-edge technology to enable a resilient electrical grid that keeps communities thriving as our world changes.
The grid is the backbone of life as we know it. It powers hospitals, keeps food fresh, and ensures communities stay connected. But extreme weather, aging infrastructure, and growing wildfire risks are putting this critical system under pressure. All of this combined makes the electric utility industry the greatest opportunity for tackling climate change.
One of the leading causes of catastrophic wildfires and power outages? Trees and brush coming into contact with power lines.
That’s where we help. At Overstory, we use AI and advanced satellite imagery to pinpoint and prioritize vegetation risks before they materialize. By giving utilities critical analysis on those risks, we’re helping prevent outages, reduce wildfire risks, and accelerate the transition to a safer, more resilient grid.
Our team spans the Americas and Europe, and we work with utility partners across the Americas and beyond. We’re outdoor enthusiasts, musicians, artists, athletes, parents, and adventurers. What unites us is a passion for solving complex problems, a commitment to climate action, and the belief that technology should be a force for good.
Join us to help us build a more resilient world together.
Role & Team
As a Senior Engineer, you will have a direct impact on the development of core geospatial products and internal data-processing and annotation tools at Overstory.
Your breadth of skills will allow you to set a technical vision for the development of the web applications, ETL pipelines, and backend services owned by these teams.
You’ll partner with product managers, external resources, and your team members to execute this vision.
Time zone requirement: Europe (GMT/WET, CET, EET) and North America (NST, AST, EST, CST, MST, PST)
What You’ll Do
- Explore best practices to combine coding agents with software craftsmanship and teach other engineers these practices
- Optimize the orchestration of several object detection and image alignment models
- Design and maintain robust data and feature pipelines for millions of geospatial entities
- Contribute to the technical vision for the development of our internal annotation and QA web applications
- Work closely with your Product Manager to discover and propose new products to solve use cases such as anticipating the impact of an outage at a particular locatio
Skills & Experience
- 5+ years of experience as a senior software engineer
- Skilled in designing ETL pipelines with near-real-time orchestration, in Python.
- Strong background building and maintaining scalable web-applications with React, FastAPI, PostgreSQL
- Experience with XP practices such as TDD or trunk based development. The team would be new to these practices
- Strong communication skills and ability to explain complex technical concepts to various audience
Nice To Have
- Experience with the Geospatial ecosystem such as PostGIS, Geopandas or Deck.GL
- Experience with Dagster, Airflow or similar orchestration frameworks
- Experience with building web-applications tailored for repeatable human or agentic workflows
- Experience working in B2B, in particular with electrical utilities
Note: We believe that all people are capable of great things. We encourage you to apply even if you do not meet all of the requirements that are listed within this job description.
What We Offer
- Competitive, location-specific compensation and benefits
- Flexible, autonomous and collaborative working environment rooted in trust - we build our work days around our lives, not the other way around
- Home office stipend, coworking and ongoing education budgets
- A company culture that genuinely embodies each of our core values
- To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis
About Our Team
We are a group of 100 people from all over the world. Fifteen nationalities are represented in our team and at last count we speak fourteen languages: English, Dutch, French, Spanish, German, Italian, Portuguese, Russian, Luxembourgish, Lithuanian, Bulgarian, Cantonese, Estonian, and Danish.
We work remotely from eleven countries and are looking for candidates that are living and working in one of them: United States, the Netherlands, United Kingdom, Ireland, Estonia, Portugal, France, Sweden, Switzerland, Denmark and Canada. We gather once a year in-person for our unforgettable team gathering event. We also offer the option to occasionally meet up for in-person collaboration.
Diversity & Inclusion
The climate crisis is a human crisis that requires diverse perspectives to solve.
We place enormous value on diversity and believe that the best ideas emerge when people with different backgrounds and experience work together. We remain committed to scaling a team that reflects the communities we serve, and strive to uphold equitable and inclusive practices across every aspect of our business. We are responsible for creating and maintaining a culture where everyone - regardless of background - has a voice in building a sustainable future.
Our Values
Tackling the climate crisis is our greatest mission.
We act with urgency.
Our curiosity fuels our growth.
We recognize that change is constant, and we find joy and power in exploration.
We’re rooted in diversity.
Just as ecosystems need biodiversity to thrive, our resiliency comes from our differences.
We care for each other.
We love the power of machines but we nurture each other as humans.
Trust is fundamental.
We assume the best in everyone, and we share ideas openly so that we have a positive impact.
_________________________________
Use of AI in Our Hiring Process
We sometimes use AI tools to support parts of our hiring process, such as helping us manage applications more efficiently or ensuring job descriptions are clear and inclusive. All hiring decisions are always made by people, not machines. Any data processed by AI is handled securely in line with GDPR and our Privacy Notice.
Ready to apply?
Apply to Overstory
Location
Our Revenue Enablement Specialist will be an integral part of our Global Revenue Enablement team. This role is based remotely in the UK, Ireland or the US East Coast.
Who We Are
DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production.
Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.
With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide.
The Opportunity
We’re looking for a Revenue Enablement Specialist to empower our New Logo teams with the enablement, messaging, and skills they need to consistently win new customers. In this role, you’ll serve as a key partner to Sales leadership and cross-functional GTM teams, ensuring AEs and SEs are aligned on value messaging, confident in discovery and solution positioning, and equipped to support complex sales conversations across multiple products and customer segments, along with supporting the build-out of a Channel Sales motion.
Reporting to the Revenue Enablement team, this highly cross-functional role gives you the opportunity to shape how our New Logo teams ramp, learn, and continuously improve. You’ll build enablement strategies that accelerate ramp time, strengthen discovery and qualification skills, improve collaboration between AEs and internal partners, and reinforce best practices for managing complex sales cycles and hand-offs.
You’ll create engaging learning experiences, deliver impactful training programs, and work closely with leadership to measure and improve the effectiveness of enablement initiatives.
Responsibilities
- Design and deliver enablement programs tailored to Account Executives and Sales Engineers supporting new logo acquisition across multiple business units and GTM motions.
- Partner closely with our channel motion leaders and sellers from onboarding new sellers through full-scale and upskilling needs
- Translate go-to-market strategy, ICP definitions, and product positioning into practical AE and SE-ready sales narratives, discovery frameworks, and solution positioning guidance.
- Support new product launches and GTM changes by ensuring AEs and SEs are trained, certified, and prepared to confidently position new offerings with prospects.
- Develop and deliver programs that strengthen core new logo sales capabilities, including discovery, qualification, value-based selling, competitive positioning, and deal progression.
- Partner with Product Marketing to simplify complex offerings into clear, differentiated customer value narratives.
- Create playbooks, messaging frameworks, discovery guides, and sales resources that support AEs and SEs throughout the sales cycle.
- Collaborate closely with Sales Engineering leadership to ensure technical enablement supports effective demos, technical validation, and solution architecture conversations.
- Support onboarding programs for new AEs and SEs, accelerating time-to-productivity across multiple products and customer segments.
- Partner with Marketing to align campaign messaging, persona-based positioning, and market insights with sales execution.
- Work with Sales Enablement and SDR Enablement to ensure alignment and continuity across the pipeline journey from prospecting through deal close.
- Collaborate with Operations to ensure tools, systems, and processes support effective sales execution and pipeline progression.
- Monitor, measure, and report on the effectiveness of enablement initiatives, continuously iterating based on data, pipeline insights, and field feedback.
- Maintain regular feedback loops with AEs, SEs, and Sales leaders to identify skill gaps, messaging challenges, and opportunities to improve sales effectiveness.
Qualifications
- 3+ years of experience in revenue enablement, sales enablement, training, or a related role supporting Account Executives, Sales Engineers, or new business sales teams.
- Experience supporting or selling in a channel motion
- Strong understanding of complex B2B sales cycles, new logo acquisition strategies, and pipeline progression.
- Experience supporting multiple products, segments, or go-to-market motions in a scaling SaaS or technology organization.
- Exceptional communication and facilitation skills, with the ability to simplify complex strategies and technical concepts into clear, actionable guidance.
- Proven ability to design and deliver enablement programs that drive measurable improvements in ramp time, deal progression, and win rates.
- Highly collaborative, with experience partnering across Sales, Sales Engineering, Marketing, Product Marketing, Partner Success, and Operations teams.
- Analytical mindset with experience measuring training impact and optimizing programs.
- Strong storytelling, presentation, and instructional design skills.
- Ability to thrive in a fast-paced, remote environment while balancing multiple priorities.
- Passion for helping teams build the skills and confidence needed to succeed in new customer acquisition roles.
Bonus Points
- Prior experience as an Account Executive, Sales Engineer, or Sales Manager.
- Experience enabling teams in SaaS, cloud, or multi-product technology environments.
- Familiarity with enablement platforms, LMS tools, call coaching platforms, and CRM systems.
- Experience supporting technical sales motions that require collaboration between Sales and Sales Engineering.
Are you a Do’er?
Be your truest self. Work on your terms. Make a difference.
We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.
What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values.
Sounds too good to be true? Check out our Glassdoor Page.
We thought so too, but we’re here and happy we hit that ‘apply’ button.
Full-time employee benefits include:
- Unlimited Vacation
- Flexible Working Options
- Health Insurance
- Parental Leave
- Employee Stock Option Plan
- Home Office Allowance
- Professional Development Stipend
- Peer Recognition Program
Many Do’ers, One Team
DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.
#LI-Remote
Ready to apply?
Apply to DoiT
Technical Writing Manager (f/m/d)
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About the Opportunity
We’re looking for a Technical Writing Manager (f/m/d) to own our documentation strategy end-to-end—elevating the quality, consistency, and discoverability of Contentful’s technical content. In this role, you will shape processes and frameworks, refine workflows, coordinate localization efforts for our product UI and documentation, and help build a world-class knowledge base for developers, marketers, and authors alike.
You are proactive, curious, and comfortable with ambiguity. You investigate deeply, bring structure where it’s missing, and drive clarity in complex problem spaces. Your work will meaningfully influence how customers adopt and scale with Contentful, directly contributing to our success at the enterprise level.
What to expect?
As the Technical Writing Manager (f/m/d), you will manage a Technical Writing Team and ensure documentation is to a high standard and have a passion for enhancing localisation in our product:
Drive High-Quality Documentation
- Lead and develop a small team of Technical Writers.
- Develop a holistic documentation strategy covering processes, tooling, delivery frameworks, and customer-feedback loops for continual improvement.
- Conduct regular reviews and provide coaching to help writers grow and increase their customer impact.
- Produce industry-leading technical content, including API documentation, release notes, how-to guides, and FAQs
- Review, test, and edit content from non-writer contributors
- Identify gaps in Contentful’s knowledge presence and work cross-functionally to address them
- Partner with product managers, engineers, designers and customer-facing teams to develop content when needed
- Contribute to the Help Center to make Contentful more approachable for developers, marketers, and editors
- Establish repeatable checklists and process checkpoints for successful documentation releases
- Build mechanisms for customer feedback to guide documentation improvement
Own Localization
- Act as the subject-matter expert on product UI, documentation localization and co-ordination efforts around localization of our product.
- Act as the subject-matter expert on product UI and documentation localization.
- Drive and execute localization strategy to ensure Contentful product UI and documentation is accessible to a global audience.
What you need to be successful?
Required Skills
- Expertise in localization practices and workflows
- Exceptional attention to detail and strong organizational skills
- Strong technical writing skills
- Excellent communication and interpersonal skills
- Strong process orientation with a passion for operational excellence
- A growth mindset with a desire to learn and help others learn
Preferred Experience
- Familiarity with API documentation and docs-as-code workflows
- Engineering background or technical skills
- Demonstrated experience managing or leading teams
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best
#LI-remote #LI-AT1
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Technical Writing Manager (f/m/d)
Share this job
About the Opportunity
We’re looking for a Technical Writing Manager (f/m/d) to own our documentation strategy end-to-end—elevating the quality, consistency, and discoverability of Contentful’s technical content. In this role, you will shape processes and frameworks, refine workflows, coordinate localization efforts for our product UI and documentation, and help build a world-class knowledge base for developers, marketers, and authors alike.
You are proactive, curious, and comfortable with ambiguity. You investigate deeply, bring structure where it’s missing, and drive clarity in complex problem spaces. Your work will meaningfully influence how customers adopt and scale with Contentful, directly contributing to our success at the enterprise level.
What to expect?
As the Technical Writing Manager (f/m/d), you will manage a Technical Writing Team and ensure documentation is to a high standard and have a passion for enhancing localisation in our product:
Drive High-Quality Documentation
- Lead and develop a small team of Technical Writers.
- Develop a holistic documentation strategy covering processes, tooling, delivery frameworks, and customer-feedback loops for continual improvement.
- Conduct regular reviews and provide coaching to help writers grow and increase their customer impact.
- Produce industry-leading technical content, including API documentation, release notes, how-to guides, and FAQs
- Review, test, and edit content from non-writer contributors
- Identify gaps in Contentful’s knowledge presence and work cross-functionally to address them
- Partner with product managers, engineers, designers and customer-facing teams to develop content when needed
- Contribute to the Help Center to make Contentful more approachable for developers, marketers, and editors
- Establish repeatable checklists and process checkpoints for successful documentation releases
- Build mechanisms for customer feedback to guide documentation improvement
Own Localization
- Act as the subject-matter expert on product UI, documentation localization and co-ordination efforts around localization of our product.
- Act as the subject-matter expert on product UI and documentation localization.
- Drive and execute localization strategy to ensure Contentful product UI and documentation is accessible to a global audience.
What you need to be successful
Required Skills
- Expertise in localization practices and workflows
- Exceptional attention to detail and strong organizational skills
- Strong technical writing skills
- Excellent communication and interpersonal skills
- Strong process orientation with a passion for operational excellence
- A growth mindset with a desire to learn and help others learn
Preferred Experience
- Familiarity with API documentation and docs-as-code workflows
- Engineering background or technical skills
- Demonstrated experience managing or leading teams
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best
#LI-remote #LI-AT1
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Technical Writing Manager (f/m/d)
Share this job
About the Opportunity
We’re looking for a Technical Writing Manager (f/m/d) to own our documentation strategy end-to-end—elevating the quality, consistency, and discoverability of Contentful’s technical content. In this role, you will shape processes and frameworks, refine workflows, coordinate localization efforts for our product UI and documentation, and help build a world-class knowledge base for developers, marketers, and authors alike.
You are proactive, curious, and comfortable with ambiguity. You investigate deeply, bring structure where it’s missing, and drive clarity in complex problem spaces. Your work will meaningfully influence how customers adopt and scale with Contentful, directly contributing to our success at the enterprise level.
What to expect?
As the Technical Writing Manager (f/m/d), you will manage a Technical Writing Team and ensure documentation is to a high standard and have a passion for enhancing localisation in our product:
Drive High-Quality Documentation
- Lead and develop a small team of Technical Writers.
- Develop a holistic documentation strategy covering processes, tooling, delivery frameworks, and customer-feedback loops for continual improvement.
- Conduct regular reviews and provide coaching to help writers grow and increase their customer impact.
- Produce industry-leading technical content, including API documentation, release notes, how-to guides, and FAQs
- Review, test, and edit content from non-writer contributors
- Identify gaps in Contentful’s knowledge presence and work cross-functionally to address them
- Partner with product managers, engineers, designers and customer-facing teams to develop content when needed
- Contribute to the Help Center to make Contentful more approachable for developers, marketers, and editors
- Establish repeatable checklists and process checkpoints for successful documentation releases
- Build mechanisms for customer feedback to guide documentation improvement
Own Localization
- Act as the subject-matter expert on product UI, documentation localization and co-ordination efforts around localization of our product.
- Act as the subject-matter expert on product UI and documentation localization.
- Drive and execute localization strategy to ensure Contentful product UI and documentation is accessible to a global audience.
What you need to be successful
Required Skills
- Expertise in localization practices and workflows
- Exceptional attention to detail and strong organizational skills
- Strong technical writing skills
- Excellent communication and interpersonal skills
- Strong process orientation with a passion for operational excellence
- A growth mindset with a desire to learn and help others learn
Preferred Experience
- Familiarity with API documentation and docs-as-code workflows
- Engineering background or technical skills
- Demonstrated experience managing or leading teams
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best
#LI-remote #LI-AT1
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Product Operations Manager (f/m/d)
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About the Opportunity
We’re a mid-sized, globally distributed B2B SaaS company empowering organizations with innovative digital solutions. With a strong product-led culture and international customer base, we’re scaling rapidly—and we’re looking for a Senior Product Operations Manager to bring structure, clarity, and strategic visibility to our growing product organization.
What to Expect
- Drive operational excellence by optimizing product development workflows, team rituals, and cross-functional coordination
- Lead program execution for complex product operations initiatives, ensuring alignment with company objectives and timely delivery
- Improve tooling and automation by identifying, implementing, and maintaining systems that streamline workflows and reduce manual effort
- Analyze reporting and metrics to generate insights and partner with Business Analysts on improvement initiatives
- Manage risks and dependencies by proactively identifying roadblocks and driving resolution across teams
- Develop training and enablement resources, including documentation and onboarding materials for product teams
- Facilitate cross-functional communication across product, design, engineering, marketing, and customer success
- Advocate for product operations to increase alignment, transparency, and collaboration across the organization
- Collaborate globally with distributed teams across time zones and cultural contexts
- Step into a high-impact, visible role within a growing SaaS organization
- Join a collaborative, empowered product team with a strong global culture
- Remote work
What You Need to Be Successful
- 5+ years of experience in Product Operations, Program Management, or a similar role, ideally in a B2B SaaS company
- Proven track record of leading and scaling operational processes in cross-functional product organizations
- Experience with tools such as Jira, Confluence, Asana, and Coupa, plus data/reporting platforms (e.g., Looker, Tableau, Google Sheets)
- Strong analytical skills with the ability to define and track operational KPIs
- Systems-thinking mindset with strong organizational skills, attention to detail, and strategic perspective
- Excellent communication and stakeholder management skills, with the ability to influence across all levels
- Experience working with globally distributed teams
- Familiarity with change management practices
- Exposure to technical domains (e.g., automation, AI/ML, personalization, analytics) is a plus
What’s in It for You
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive stock options to share in the success of our company
- Comprehensive healthcare (health/dental/vision) coverage for you and your dependents
- Fertility and family-building benefits to support your growing family
- Generous paid time off, including vacation days, sick days, education days, compassion days, and volunteer days
- Time off to care for and focus on your growing family
- Annual education budget to support your career growth
- Access to virtual and in-person events, workshops, and team activities for learning and networking
- Wellbeing stipend to support your physical, financial, and emotional health
- Monthly communication (phone/internet) stipend and hardware reimbursement
- New hire office equipment stipend to help you work at your best
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Director, Product Management (f/m/d)
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About the opportunity
We are looking for a Director of Product Management to lead our Optimization teams, managing a suite of products and services spanning analytics, personalization, and experimentation.
This is a hands-on product leadership role for someone who is equally strong in strategy, product craft, and team leadership. You will lead a lean team of product managers while staying directly involved in the most important product questions and decisions across the area. In close partnership with Engineering and Design leadership, you will shape the vision, strategy, and execution for a product surface that helps customers understand performance, deliver more relevant experiences, and continuously improve outcomes.
This is your opportunity to play a key role in shaping how digital teams measure and grow the impact of their content in a fast-evolving, AI-driven market.
What to expect
- Lead, mentor, and grow a team of product managers; provide regular feedback, support career development, and help the team excel in product discovery & delivery.
- Own the product direction for the Optimization area across analytics, personalization, experimentation, and platform capabilities.
- Integrate AI and extensible platform capabilities into the product strategy to unlock automation, insight generation, and content performance optimization at scale.
- Lead cross-functional teams, driving product vision, and executing product roadmaps in a fast-paced, agile environment.
- Work closely with Engineering and Design leadership to define strategy, align priorities, and drive execution across a broad and technically complex product surface.
- Manage and collaborate with stakeholders in Marketing, Customer Success, and Sales to ensure alignment across the full customer journey for our personas.
- Conduct market research and collaborate with customers to capture requirements, gather feedback, and continuously refine the product vision.
- Champion best practices in product management, including agile methodologies, data-driven decision making, and experimentation.
- Drive clarity across multiple workstreams, balancing short-term delivery needs with longer-term strategic bets.
- Help define scope and success criteria for initiatives, and support Product Managers in identifying key trade-offs and driving high-impact decisions within cross-functional teams.
- Contribute to a PM culture that shares user insights, learnings, and research findings early, often, and well.
What you need to be successful
- Experience as a Group Product Manager or Director leading multiple teams in a B2B SaaS context (ideally on a data-focused product).
- Track record of setting product strategy, managing roadmaps, and delivering outcomes across platform and user-facing layers.
- Strong hands-on product leadership: you are comfortable personally driving discovery, defining strategy, making trade-offs, and stepping into execution details when needed.
- Own the definition and execution of group-level goals aligned with company priorities and long-term product vision.
- Proven track record in building and scaling data platforms and API-first products, with the ability to drive innovation and adoption.
- Strong product and technical judgment, with the ability to work effectively across engineering, data, design, and business stakeholders.
- Demonstrated ability to understand new technologies in depth and eagerness to learn about the wide range of technologies with which Contentful integrates.
- Meaningful people leadership experience, including coaching and developing Product Managers and helping teams improve their product craft and impact.
- Strong collaboration and communication skills, with comfort working across product, design, engineering, marketing, and field teams.
- You demonstrate grit and a willingness to dive into the details, taking a hands-on approach to solving product challenges and driving execution.
- Background in AI/ML, CRO, analytics, personalization, or content management domains is a plus.
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Engineering Manager - Workflows (f/m/d)
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About the Opportunity
We are looking for an Engineering Manager to lead one of Contentful’s highly leveraged platform teams: Workflows.
This team owns Contentful’s Orchestration Platform — the workflow + automation engine behind approvals, tasks, triggers, and action execution.
This is a high-impact role: your work will accelerate many product teams and improve the foundation customers rely on every day.
What to expect?
In this role you’ll work closely with senior stakeholders across the business to understand strategy and goals, and collaborate with internal teams and external partners to keep our architecture, tech stack, and development practices aligned to deliver impact.
- Build and support high-performing, globally distributed teams, with a culture of collaboration, ownership, and continuous improvement.
- Partner closely with Product and Design to shape and deliver the roadmap for UI Foundations and Workflows, balancing near-term needs with long-term platform health.
- Enable platform adoption across teams through clear interfaces, documentation, migration support, and predictable release practices.
- Evolve the orchestration platform (workflow APIs, execution semantics, integrations/actions, reliability/observability) to support approvals, tasks, triggers, and automation at scale.
- Strengthen operational practices with healthy on-call/support models, incident response, post-incident learning, and measurable reliability improvements.
- Coach and develop engineers across levels, supporting growth, feedback, and sustainable delivery habits.
- Collaborate with AI Enablement and product teams so AI-powered capabilities (e.g., AI Actions/Suggestions) integrate cleanly into workflows and UI foundations with clear boundaries and reliable behavior.
What you need to be successful?
- We’re looking for an Engineering Manager who enjoys platform environments where success depends on adoption, stability, and strong partnership with many internal customers. To succeed in this role, you should:
- 2+ years of experience managing cross-functional development teams and delivering complex solutions with Product and Design partners.
- Comfortable working in ambiguity and change, bringing structure and clarity while balancing short-term delivery with long-term platform strategy.
- Experience with platform or foundational teams where success depends on adoption, stability, documentation, and thoughtful rollout/migration support.
- Technical breadth across modern web platforms and backend distributed systems; able to review architecture, ask strong questions, and help teams make good tradeoffs (app shell/navigation, design systems, shared packages, APIs, workflow engines, event-driven execution).
- Familiarity with event-driven distributed systems concepts such as queues, orchestration, retries, idempotency, long-running workflows, and reliability—enough to guide discussions and support strong engineering decisions.
- Strong quality mindset for platforms: observability, incident readiness, performance, safe rollout practices (versioning, backwards compatibility, migrations, deprecations).
- Product-minded: able to translate early ideas into workable technical options and tradeoffs, especially where flexibility and simplicity need careful balance.
- Strong collaboration across many stakeholders and teams, helping align on priorities, dependencies, and sequencing with transparency.
- People leadership strength: hiring, coaching, feedback, and creating an inclusive environment where engineers can do their best work.
- Familiarity with modern AI-enabled product development and comfort supporting teams to use AI responsibly (for productivity and for product integration), with measurable outcomes and a strong quality bar.
- Experience with B2B SaaS and enterprise expectations (security, compliance, reliability) is a plus.
Bonus:
- Experience building workflow/automation platforms (state machines, orchestration engines, integration ecosystems) with strong operability requirements.
- Familiarity with security/compliance considerations for systems that execute actions and integrate with external services (auditability, permissions, data handling).
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Product Manager (f/m/d)
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About the opportunity
Contentful is undergoing a core pivot: evolving from a developer-centric CMS into a unified creation environment where marketers are first-class citizens. We aren’t just adding a UI; we are re-engineering how the world’s biggest brands create digital experiences.
As the Senior PM for Marketer Experience, you will drive this 0 to 1 evolution. You aren’t just "adding a UI", you are driving the evolution of our product to turn our powerful technical engine into an intuitive, high-velocity tool that marketing teams love to use.
What to expect?
- Drive the Pivot: Evolve a high-level strategic vision into a concrete product. You’ll take the lead on making Contentful a "home" for marketers, ensuring the product stays powerful but becomes accessible.
- Define the "Right" Enterprise Scope: You won’t just build "simple" tools. You will deeply understand the needs of complex global enterprises and define a scope that is sophisticated enough for their scale, yet lean enough to ship and iterate quickly.
- Obsess Over Usability: Quality for you is measured by how great, powerful, and easy-to-use the tools are for marketers, ensuring user autonomy. You win when a marketer can build and launch a complex global experience independently—without needing a developer for every change.
- Cross-Team Collaboration: You must collaborate effectively with other product and engineering teams. This project has high dependencies across the organization; success requires navigating the ecosystem.
What you need to be successful?
- 0→1 Experience: You’ve taken a product from "messy idea" to "polished reality" before. You thrive in ambiguity and create your own clarity.
- The "Surgical" Scoper: You can demonstrate a track record of navigating complex requirements and distilling them into a clear, prioritized product definition that meets user needs.
- Persona Empathy: You can speak deeply with a systems engineer about architecture, then turn around and advocate for a marketer’s workflow with equal passion.
- Grit: You have stories of pushing through setbacks and evolving a product based on real-world feedback.
- Commercial Mindset: You can clearly tie customer problems and product solutions to business outcomes. You understand that solving a marketer's pain point is only a win if it also drives adoption, retention, and competitive advantage.
- Exceptional communication abilities, including an executive presence, are necessary, with the expectation of confidently articulating product strategy in discussions with customers and sales teams.
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Product Manager (f/m/d)
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About the opportunity
We are looking for a Senior Product Manager to help build capabilities that enable personalization and optimization at scale. This role focuses on shaping foundational systems and customer-facing functionality used to deliver personalized, high-performing digital experiences.
The ideal candidate is passionate about data-driven products and excels at owning the end-to-end lifecycle of a product, responsible for defining, evolving, and ensuring a successful execution across a wide product surface that helps enterprise customers, deliver personalized experiences, and continuously optimize results. The scope includes data infrastructure, intelligent automation, and visual experiences - all powered by innovative AI capabilities.
This is an opportunity to play a key role in shaping how digital teams measure and grow their content’s impact in a fast-evolving AI-driven market.
What to expect?
- Own the end-to-end lifecycle of product capabilities, from discovery through delivery, iteration, and measurable outcomes.
- Define and evolve APIs, SDKs, and AI systems that power personalization and experimentation use cases at scale.
- Partner closely with Engineering on system design, architectural trade-offs, scalability, and long-term technical direction.
- Drive product decisions that support personalization at scale, including emerging agentic and automated optimization approaches.
- Apply domain knowledge in personalization, experimentation, and optimization to guide prioritization and roadmap decisions.
- Engage directly with customers, partners, and prospects to understand needs, validate solutions, and represent the product externally.
- Collaborate with Product Marketing and Go-To-Market teams to shape clear value propositions and customer narratives.
- Work cross-functionally with Research, Design, Engineering, Data, and other Product teams to deliver cohesive, extensible solutions.
- Balance near-term delivery with longer-term investments in internal systems and technical foundations.
What you need to be successful?
- Proven experience as a Senior Product Manager owning and shipping complex products through a full lifecycle in a B2B SaaS context.
- Strong technical product management skills, with experience working on APIs, SDKs, or data- and platform-oriented products.
- Ability to engage deeply with engineers on technical design, constraints, and trade-offs.
- Domain experience in personalization, experimentation, optimization, or adjacent problem spaces.
- Strong customer empathy and experience working directly with enterprise marketers, developers, and stakeholders.
- Clear, structured communication skills across technical and non-technical audiences.
- Comfort operating independently, making decisions in ambiguous problem spaces, and driving outcomes.
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Product Marketing Manager, EMEA
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From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
We are looking for a Senior Solutions Product Marketing Manager to join our Product + Portfolio Marketing team and own Fivetran's solutions marketing program end-to-end. This is a highly strategic, cross-functional role responsible for building and scaling how Fivetran goes to market around customer use cases and solutions, translating technical capabilities into compelling, outcome-based narratives that resonate with both technical and business buyers. As the owner of this program, you will iterate on the framework, set the strategy, and drive execution across use cases, solution positioning, and the assets that bring them to life for sellers, partners, and customers.
You'll work with Sales and Marketing to ensure the solutions framework is adopted in the field and activated across campaigns and programs, while also partnering with Product to keep solution positioning grounded in specific products. You'll engage personas spanning data engineers and architects to analytics leaders, CDOs, and CIOs, connecting technical capabilities to business outcomes across the modern data landscape.
This is a full-time position based out of our Dublin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You'll Do
- Solutions Program Ownership: Own Fivetran's solutions marketing framework, including use case categories, technical and business use cases, and solution positioning. Build and maintain a scalable program that connects customer pain points and buying triggers to Fivetran's platform capabilities. Establish a review cadence to keep use cases, solutions, and messaging current as the market and product evolve. As the program matures, develop an industry vertical layer that connects Fivetran's solutions to the specific challenges and use cases of priority industries such as retail, financial services, healthcare, and manufacturing.
- Messaging and Positioning: Develop differentiated, outcome-based messaging and positioning for each priority use case and solution, tailored to relevant buyer personas and segments. Translate complex technical concepts into clear value narratives that resonate across the buyer journey, from initial discovery through evaluation and expansion. Partner with Product to ensure solution positioning is grounded in platform capabilities and reflects the latest product priorities.
- Sales Adoption and Iteration: Partner closely with Sales leadership, AEs, BDRs, SEs, and CSMs to drive adoption of the solutions selling framework in the field. Actively gather feedback on what messaging is landing, which discovery questions are effective, and where sellers are running into gaps or objections, then use that input to continuously iterate on the framework and assets.
- Content and Sales Enablement: Build and maintain a comprehensive bill of materials for solutions selling, including solution briefs, discovery question guides, reference architecture diagrams, sales playbooks, and competitive battle cards. Partner with Sales Enablement to train and equip sellers with the tools and context they need to lead use case-driven conversations. Map customer success stories and case studies to priority use cases to support pipeline and expansion motions.
- Cross-Functional Collaboration: Serve as the connective tissue between Product, Sales, Marketing, and Enablement, aligning stakeholders on priorities, messaging, and delivery timelines. Collaborate with Partner Marketing to develop joint solution plays with key ecosystem partners such as Snowflake and Databricks. Partner with Demand Generation and Campaign teams to ensure use case and solution messaging is activated across marketing channels and sales motions.
- Customer and Market Intelligence: Conduct ongoing research into customer buying patterns, competitive positioning, and partner strategies to inform and validate use case and solution priorities. Synthesize inputs from win/loss analysis, sales calls, seller feedback, and industry analyst conversations to continuously sharpen positioning.
Skills We're Looking For
- 5–8 years of experience in product marketing, solutions marketing, sales engineering, or a related GTM function, ideally at a B2B data or enterprise SaaS company
- Proven experience owning a solutions or use case marketing program, including defining frameworks, building messaging, and delivering enablement assets at scale
- Familiarity with industry vertical go-to-market motions and how solution positioning shifts across verticals such as retail, financial services, or manufacturing
- Understanding of enterprise sales motions, including new business and expansion plays, and how solutions-based selling fits into each
- Understanding of the modern data ecosystem, including data integration, cloud data warehouses, data lakes, and emerging AI and analytics use cases
- Experience working cross-functionally across Sales, Product, SE, and Enablement teams to align on priorities and drive execution
- Exceptional written and verbal communication skills, with the ability to adapt messaging for different personas, mediums, and stages of the buyer journey
- Strong project management skills with the ability to manage a complex, multi-workstream program and meet deadlines in a fast-moving environment
- A data-driven mindset, comfortable using win/loss data, pipeline metrics, and content performance to inform decisions and measure program impact
#LI-NR1
#LI-HYBRID
Perks and Benefits
- 100% employer-paid medical insurance*
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- RSU stock grants*
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*May vary by country and worker type - please reach out to your recruiter for more information
Click here to learn more about Fivetran's Benefits by Region.
We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Ready to apply?
Apply to Fivetran
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
As a Senior Manager for Support Center & Communications (SCC) and Pricing Experience, you will lead the strategy and execution behind Toast’s self-service support ecosystem and account management experiences, shaping how customers understand, manage, and resolve issues across their relationship with Toast. You will guide the evolution of our Support Center, communications platform, and billing and pricing experiences while partnering closely with product, design, engineering, support, and finance teams to deliver seamless, scalable solutions.
Working across the customer lifecycle—from awareness and understanding to action and resolution—you will empower customers to self-serve with confidence while using AI and automation to better understand customer context and surface relevant insights across support, billing, and account experiences. You will ensure clarity, consistency, and trust in how Toast communicates and charges for its products. Your leadership will drive improvements in customer experience, operational efficiency, and revenue integrity across some of Toast’s most critical customer-facing systems.
A day in the life (Responsibilities)
- Lead the technical vision and execution for Toast’s Support Center, communications platform, and pricing and billing experiences, driving measurable improvements in customer self-service and operational efficiency.
- Create leverage across product, support, and business teams by building scalable systems for self-service support, proactive communications, and account management.
- Apply AI and automation to support and account experiences, enabling better understanding of customer context (e.g., support history, knowledge, billing, and subscriptions) and surfacing relevant insights, actions, and guidance.
- Break down complex, cross-functional initiatives into clear, incremental milestones that deliver meaningful customer and business outcomes.
- Establish and uphold technical standards, architecture patterns, and best practices across the organization.
- Coach and mentor engineers and managers, helping them grow technically and as leaders.
- Operate effectively in a fast moving environment where experimentation, iteration, and platform stability must coexist.
What you'll need to thrive (Requirements)
- 5+ years of experience leading high-performing product, platform, or customer experience teams in complex, cross-functional environments.
- Strong background in full-stack systems, with experience building customer-facing applications that integrate with a wide range of backend services, platforms, and data systems.
- Proven experience owning and scaling customer-facing platforms or systems that span multiple teams and touchpoints.
- Ability to translate broad, ambiguous strategic goals into clear roadmaps and execution plans.
- Demonstrated success partnering with product stakeholders to drive measurable outcomes
- Strong communication and leadership skills with experience influencing senior technical and product leaders and aligning teams around shared goals
- Track record of building inclusive, high-ownership teams and developing talent.
Bonus Ingredients (Nice to Haves)*
- Experience leading teams that sit at the intersection of customer-facing platforms and internal systems such as support, communications, or billing.
- Background in experimentation driven product development or optimizing customer journeys through data-driven experimentation.
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Technical Product Owner, Kubernetes - PerfectScale by DoiT
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DoiT offers PerfectScale, a pioneering Kubernetes optimization and management solution that empowers DevOps, SRE, and Platform Engineering teams to optimize cloud performance while minimizing costs. We combine advanced technology with SME-human expertise to help organizations achieve peak Kubernetes efficiency.
- Translate the VP’s strategy into a sequenced backlog of problems, user stories, and acceptance criteria that the Engineering team can deliver continuously.
- Keep work “thin-sliced” so the team can ship frequently, learn quickly, and reduce risk through iteration.
- Maintain a disciplined cadence of backlog refinement, sprint readiness, and scope negotiation to keep delivery predictable without slowing innovation.
- Leverage your hands-on DevOps experience and expertise in the real-world workflows of the professionals you’re building for - especially cloud operators and practitioners.
- Use firsthand domain knowledge and ongoing customer conversations to identify friction, gaps, and opportunities for differentiation.
- Prioritize enhancements that materially improve outcomes: speed, reliability, clarity, safety, governance, cost impact, or operational simplicity.
- Often speak with customers (aiming for 3-5 calls a week) and cross-functional DoiT stakeholders regularly to test ideas, validate assumptions, and pressure-test tradeoffs.
- Communicate clearly and confidently: share concepts early, take feedback openly, synthesize input into decisions, and explain “why” in a way that builds trust.
- Rely on your hands-on, DevOps experience to go deep with stakeholders (internal/external) into the technical details of the problem, our solution, and the contexts and environments in which both of these exist.
- Support beta/design-partner motions where appropriate by shaping hypotheses, success criteria, and rollout plans.
- Operate as a core member of the component’s Engineering team - present in daily collaboration, crisp in decision-making, and pragmatic about constraints.
- Partner with Engineering leads on sequencing, technical tradeoffs, and delivery planning - ensuring product intent survives implementation realities.
- Ensure the component is cohesive across UX, APIs, data, and operational behavior - and that it meets a high bar for reliability and customer trust.
- Define what “success” means for the component with clear metrics (adoption, activation, workflow completion, time-to-value, retention, reliability signals, customer-reported impact).
- Instrument learning: make sure releases are measurable and that insights reliably flow back into prioritization.
- Own release readiness for your component: documentation, enablement inputs, and clear communication of what’s new and why it matters.
- Ensure product requirements account for real-world cloud environments: IAM boundaries, auditability, guardrails, and safe defaults.
- Partner with security, support, and customer teams to anticipate edge cases and ensure the component earns trust over time.
- Experience working in a similar role of a Product Manager / Technical Product Owner.
- 2–5 years of experience working closely with public cloud infrastructure, with a strong understanding of how it is operated and managed in production environments.
- 3+ years of product management experience in products relevant to the Kubernetes technology or its ecosystem
- A strong product sense for turning messy problems into clear scope and shipped value - without waiting for perfect information.
- Deep curiosity and technical fluency in cloud fundamentals (identity/IAM, networking, compute, Kubernetes, observability, automation, and cost/billing concepts), and experience building solutions that leverage or focus on these technologies
- Coding experience is a plus - enough to collaborate effectively with engineers, reason about feasibility, and understand system behaviors.
- Excellent communication skills: you can explain complex ideas simply, facilitate alignment, and confidently engage with customers and experts.
- A bias for action and continuous improvement: you ship, measure, learn, and iterate - building a component that becomes a meaningful competitive differentiator.
- Experience with developer tools, infrastructure, and SaaS platforms
- Experience working directly with a founder or early-stage startup
- Background in analytics, growth, or UX research
- The component’s roadmap advances through frequent, high-quality releases with clear customer value.
- Customer feedback loops are strong: you can show how insights translated into shipped improvements.
- Adoption and outcomes improve measurably (usage, engagement, workflow completion, reliability, and customer impact).
- The Engineering team consistently has clarity on the next most valuable increment to build - and why.
- Unlimited PTO
- Flexible Working Options
- Health Insurance
- Parental Leave
- Employee Stock Option Plan
- Home Office Allowance
- Professional Development Stipend
- Peer Recognition Program
Ready to apply?
Apply to DoiT
About the Role:
Wrike is looking for an energetic, passionate, customer orientated and experienced individual to join our team as a Customer Success Manager. You will be responsible for managing a portfolio of Mid Market /enterprise customers in EMEA. In this role you should have experience understanding customers’ business strategies and leading them to their desired outcomes. You will have a growth mindset who can provide leadership and measurable recommendations to ensure customers take full advantage of the Wrike platform and they receive maximum value.
Team Dynamics:
You will be part of the incredible international globally distributed Customer Success Team and will work alongside other talented and passionate CSMs in an environment that prizes growth mindset, mutual support, and creative problem-solving.
Your Impact:
- By building strong customer relationships and act as the Wrike advocate to our customers throughout their Wrike journey
- By partnering with customers to establish clear business goals, timelines, priorities and metrics of success. (executing success plans & EBRs)
- By creating, executing and managing comprehensive engagement and communication strategies that proactively ensure customer ROI and NET MRR growth.
- By serving as the Wrike subject matter expert (SME) in providing guidance and addressing challenges on work management to customers
- By being a Team Player. You’ll be collaborating with multiple teams on a regular basis (Sales, Professional Services, Support, Product, etc) and will help to build the CS “brand” across our entire organization
- By monitoring your entire book of business and work towards targets, leveraging key account metrics to identify areas of opportunity as well as managing churn avoidance.
- By maintaining and leveraging our Customer Success Management platform to maintain detailed customer centric actions and communication plans
- By leading end-to-end Success Plan execution, connecting customer objectives to measurable outcomes, and holding accountability for delivering and evidencing value over time.
This is an 18-month contract position for a maternity cover
Your Qualifications:
- Full fluency in English and German
- 2+ years experience in Customer Success Management or customer facing-role supporting mid market clients.
- Experience working with Marketing teams, Professional Services, IT teams, PMO teams.
- Ability to build and maintain strong relationships with a diverse set of clients, including senior leadership.
- Knowledge and hands-on experience in project management, business process redesign, and change management.
- Great people skills: genuine, warm, positive, engaging, connects well with people, friendly, empathetic, you show tact and poise under pressure when dealing with difficult interpersonal situations, and possess a high degree of patience
- Willing to dive into technical details of a product to understand it thoroughly
Standout Qualities:
- Having a problem solver mentality, being a critical thinker and generally curious
- A passion for learning and improving every day, motivated to excel
- Openness to receiving feedback, being coachable
- A strong team player attitude
- Possessing a self starter attitude with strong ownership skills, willing to go above and beyond the job description
- A creative and innovative approach
Why Join Wrike?
- 25 calendar days of paid vacation
- Parental Leave: 26 Weeks Maternity / 4 Week Paternity
- 2 Volunteer Days
- Bike-to-Work Scheme
- Health Insurance (Employees + Dependents)
- Life Insurance
- Income Protection
- Pension Scheme
#LI-AS1
Who Is Wrike and Our Culture
Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.
Our persona
Our culture and Values
🤩 Customer-Focused
We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Ready to apply?
Apply to Wrike
Senior Software Developer, Mobile
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Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfil this valuable mission. That’s where you come in.
This position is open to applicants across all of the UK on a remote basis, with the physical office located in Belfast, Northern Ireland.
The Role
By applying your Mobile experience, and software development skills, you will build high quality and intuitive experiences for customer-facing and business-facing apps. You will collaborate with other developers to build scalable solutions that make it easy to build high quality products, and you will work alongside designers and other stakeholders to build exciting new features and refine existing experiences. You will integrate with our custom built in-shop embedded projects. Knowledge of more than one mobile stack as well as an interest in embedded systems is a bonus.
For this role, we are focusing on hiring at the Senior level, which requires broad professional mobile development experience and a strong track record of leading complex initiatives and delivering broad impact. We recognise that job titles and responsibilities vary across companies; throughout our interview process we assess each candidate’s experience, technical depth and overall impact to ensure alignment with the appropriate level at Slice.
The Team
You will be part of our Devices development team that is responsible for all of our customer-facing and business-facing mobile and embedded products. Think pizza ordering apps, Point-of-sale and Kiosk’s to name a few. We believe that consolidating our skills on platform-specific teams leads to a better development environment where you can collaborate, learn from and grow alongside other device experts. Our team brings together talented developers from across the US, UK, and Eastern Europe, each contributing unique perspectives and expertise to drive success.
The Winning Recipe
We’re looking for creative, entrepreneurial developers who are excited to build world-class products for small businesses and their customers.
The core competencies this role calls for:
- Proven experience developing iOS apps with Swift, SwiftUI, Combine and Core Data.
- Hands-on experience designing, developing and maintaining Android applications with Kotlin & Jetpack Compose is required.
- Technical leadership and strategic impact: able to guide complex projects end-to-end, influence architecture decisions and lead peers.
- Experience with Python, particularly in developing web services, is a plus.
- Embedded systems experience is highly desirable.
- Able to clearly express opinions on product design, while respecting the thoughts and opinions of their peers.
- Adaptable, proactive and results-oriented, capable of delivering solutions efficiently and meeting tight deadlines.
- Proven ability to communicate and collaborate effectively with engineers across all platforms and non-engineering stakeholders alike.
- Comfortable working remotely and collaborating asynchronously with teammates in different timezones and from different backgrounds.
The Extras
Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights:
- Access to healthcare plans
- Flexible working hours
- Generous time off policies
- Employee wellbeing allowance
- Market leading maternity and paternity schemes
The Hiring Process
Here’s what you can expect from our hiring process if your candidacy progresses smoothly. We move quickly and strive for a fast turnaround from the final interview to the offer.
- Application
- 30-minute introductory meeting
- 90 minute Live Coding Interview & 60 minute Technical Interview
- 30-minute Hiring Manager meeting
- Offer!
Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member.
Privacy Notice Statement of Acknowledgment
When you apply for a job on this site, the personal data contained in your application will be collected by Slice. Slice is keeping your data safe and secure. Once we have received your personal data, we put in place reasonable and appropriate measures and controls to prevent any accidental or unlawful destruction, loss, alteration, or unauthorised access. If selected, we will process your personal data for hiring /employment processes, as well as our legal obligations.
If you are not selected for the job position and you have given consent on the question below (by selecting "Give consent") we will store and process your personal data and submitted documents (CV) to consider eligibility for employment up to 365 days (one year). You have the right to withdraw your previously given consent for storing your personal data and CV in the Slice database considering eligibility for employment for a year. You have the right to withdraw your consent at any time.
For additional information and / or exercise of your rights to the protection of personal data, you can contact our Data Protection Officer, e-mail: privacy@slice.com
Ready to apply?
Apply to Slice
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Your mission is to drive architecture, technical strategy, and implementation of AI agents for Toast's Team area which is part of the Fintech line of business. You will be one of the most senior technologists in line of business. The Team area is a mission-critical space on which our restaurants rely to manage their staff and optimize their labor. Beyond being on the forefront of agent development, your scope will also include enablement and leadership for how software is developed at Toast through adoption of bleeding edge spec driven development and other paradigms.
A day in the life (Responsibilities)
- Develop and drive an architectural vision to support the ambitious goals for agents and agent development
- Be an active participant and an authoritative technical voice in FinTech product strategy discussions
- Partner with the Team Management Director of Engineering and Sr. Director of Product to successfully deliver Team agent products from design to production
- Work closely with other Senior Principal Engineers to further the agent patterns and ecosystem across Toast as a whole
- Evolve an ever more efficient way of working through agents and spread it across Toast
- Work directly with the product manager for the Team Agent space, collaborating to drive vision
- Be hands on and actively participate in development on the Team Agent
- Mentor and develop technical leadership across Team, and Fintech
What you'll need to thrive (Requirements)
- 15+ years experience designing and building highly scalable, mission-critical distributed and fullstack software systems
- 10+ years experience building and operating SaaS products, ideally AWS hosted
- 1+ years experience using the latest in coding agents
- A strong desire to lean all in on agentic development practices
- Passion for building autonomous agents
- Demonstrated ability to drive technical architecture for a company or highly scalable line of products
- A desire to work not only with technologists but also product owners and business leaders
- Ability and desire to draw big lines and boxes on a whiteboard paired with the ability to dig in and understand the ebb and flow of what the code is doing under load
- Ability and desire to communicate and influence at the executive level
What will help you stand out (Nonessential Skills/Nice to Haves)
- Experience designing agentic products
- Experience building systems that leverage LLMs and other ML models
- Experience with enterprise integration using Apache Camel
- Experience architecting event-driven distributed systems using Apache Pulsar
- Experience defining test, build and deploy strategies
- Solid understanding of workforce management
- Solid understanding of restaurant operations
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Senior Account Manager
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WHAT WE DO MATTERS:
At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We’re united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. Driven by our core values, we believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. Our people are at the heart of our success.
The Senior Account Manager is responsible for meeting or exceeding expectations for unit and revenue retention among the TKWW WeddingPro (vendor) base. In this role, you will develop a consultative relationship with a set of accounts, maintaining and growing those partnerships. Your goal is to provide proactive coaching and development regarding TKWW services to help paying vendors stay on track and see success with our platforms and services, ultimately meeting and exceeding business goals.
RESPONSIBILITIES
- Consultative Partnership: Build relationships with key vendor contacts and consult proactively with vendors in the SMB/Mid-Market space on how to achieve results with TKWW products, including storefront content and lead response cadence.
- Revenue & Retention Management: Maintain ownership and accountability of a regional/territory-based book of business to achieve monthly ACV targets.
- Direct Retention: Directly own vendor retention by managing manual and auto-renewals, and handling saves for both obvious and subtle requests to cancel or downgrade.
- Vendor Advocacy: Champion vendor sentiment by conducting proactive outreach and acting as the “voice of the vendor” to help leadership improve vendor satisfaction and long-term LTV.
- Strategy & Communication: Contribute to the redesign of vendor communication flows and email strategy as a Subject Matter Expert (SME).
- Onboarding & Performance: Conduct assigned account onboarding to set new vendors up for immediate success while remaining 100% compliant with all data, record-keeping, and reporting requests.
- Technical Leadership: Act as the primary point of contact for new hires and the go-to resource for technical issues and product-related queries. Cross-Functional Collaboration: Work with various teams to support strategic initiatives, resolve complex vendor issues, and drive operational improvements.
SUCCESSFUL ACCOUNT MANAGERS HAVE Experience:
- 5+ years of experience in a consultative renewal, retention, expansion, or cancellation role within a SaaS or similar environment.
- Proven Performance: Ability to articulate consistent and proven performance against revenue goals and customer performance targets.
- Account Management: Experience owning a smaller, higher revenue/higher impact book of business and comfort with direct accountability for customer outcomes.
- Influencing Skills: Proven influencing and problem-solving skills, with the ability to get customers to “yes” in multiple situations using multiple tools.
- Communication: Excellent written, verbal, and virtual/in-person communication and presentation skills.
- Technical Proficiency: Proficient in Salesforce, Google Suite, and Gong.ai to track interactions, optimize outreach, and improve retention.
- Analytical Skills: Quantitative and analytical skills, including the ability to walk vendors through data/analytics.
- Working Hours: This role requires working US Eastern hours
#LI-Hybrid
At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job. Together, we have an incredible opportunity to make it even easier for our customers to plan life’s most meaningful moments and for our small business owners to grow and scale. We would love to have you with us on our journey.
WHAT WE LOVE ABOUT YOU:
- Commit to our customers: You act as one team on behalf of our customers. You lead with head and heart, and build what matters for life's most meaningful moments.
- Raise the bar: You define "great" and work backwards. You don't just accept how it's been done, but boldly define how it should be. You are unafraid to innovate, learn, and keep moving forward toward our shared vision.
- Be all in: You believe in our mission and take ownership of your work. You debate openly to reach the best outcomes, speaking with clarity and care, embracing diverse perspectives, then commit fully.
- Celebrate impact: You measure success by the outcomes you create. You hold yourself accountable to delivering value, while recognizing progress and the lessons learned along the way. You love to win, together.
WHAT YOU LOVE ABOUT US:
We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter, both in and out of the office.. We offer flexible vacation, generous parental leave, and prioritize initiatives that support the growth, development, and happiness of our people.
- For Together@TKWW-eligible roles, this includes regular in-office time to foster collaboration and connection.
- For roles not eligible for in-office expectations, we support connection through virtual collaboration and intentional gatherings.
To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C.
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US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Privacy Notice: The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our Privacy Policy. If you wish to file a complaint, you may contact the competent data protection authority. If you wish to file a complaint, you may contact the competent data protection authority.
Ready to apply?
Apply to The Knot Worldwide
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
The Position:
The mission, should you choose to accept it, is to pioneer and scale Ripple Treasury's liquidity platform into the future. If you enjoy solving complex business problems in a fast-paced, collaborative, and iterative environment this might be the right role for you!
At Ripple, you’ll be a part of makers, breakers, doers, and progressives, who love to solve real problems and meet real customer needs. As an established FinTech leader in the SaaS treasury management space, our vision is to create the next-generation of technology tools for the global, corporate financial office.
We are seeking an innovative and forward-thinking Engineering Manager passionate about building a world-class platform through a world-class team. Driving the technical direction the technology, the evolution of team, and the engineering excellence to make magic happen.
About the Cash Forecasting team:
Cash Forecasting is our AI-amplified treasury solution that helps CFOs and treasury teams move beyond error-prone spreadsheets to achieve real-time cash visibility and predictive accuracy.
The platform integrates seamlessly with major ERPs and banking systems to automatically capture, categorise, and analyse transactional data across multiple currencies and business units. Leveraging our proprietary GSmart AI technology, the solution continuously learns from historical cash flows, sales data, and treasury information to automatically select optimal forecasting algorithms and improve accuracy by over 30%.
You'll work on sophisticated machine learning models, automated variance analysis, real-time data orchestration from diverse financial sources, and intuitive dashboards that allow users to drill down from high-level summaries to individual transaction details. This is a critical platform managing over $100 billion in daily cash flow for enterprise customers across 40+ countries, with the technical challenge of delivering rapid 90-day implementations while maintaining enterprise-grade security and scalability.
What You’ll Do:
- Lead a portfolio of diverse technology projects and a team of software engineers with deep experience in event driven cloud native services, and full stack systems to create solutions that help meet the needs of business and customers
- Collaborate with product managers, and deliver robust cloud-based solutions
- Make decisions on the design, architecture, and delivery of systems
- Build teams and be an active coach and mentor to your team and grow them in their careers
- Drive agile development and analytical methodologies every day
- Strive to continuously improve the operations, processes, methodologies, technology choices, and practices of the team
- Interact with your team, customers, and peers to share information and improve cross-department processes
- Strive for transparency and partnership between our engineers and our business partners
- Engage in concept discussions, and proposed technology solutions, to meet business objectives and influence such decisions
- Ensure all work meets quality, operational, and architectural standards needed for organisational success
- Be a champion of the YBIYRI ethos (you-build-it-you-run-it), which includes participating in their on-call pager rotation.
Who You Are:
- A leader, first and foremost
- An influential and effective communicator
- Highly skilled at developing people, building high impact teams, and attracting top talent
- Strong proficiency with the software development lifecycle and engineering excellence processes, Agile methodologies, along with skills in leading moderately sized projects
- Technical savvy, allowing you to guide complex technical discussions, weighing the tradeoffs, and advocate for sound decisions
- A skilled operator of Agile practices and data driven methodologies
- Ideally, possess deep knowledge and experience with AWS, and the Ruby/Rails tech stack
Team Enablement & Mentorship:
- Mentor engineers, helping them grow into technical leadership roles
- Break down complex, ambiguous problems into actionable work that distributes effectively across the team
- Champion engineering best practices including observability, incident response, and production excellence
- Share your enthusiasm for tech trends, explore and learn new technologies
Cross-Functional Impact:
- Partner with Product and Customer Success teams to translate business requirements into scalable technical solutions
- Collaborate across distributed teams (Ireland, U.S., Philippines, Australia) to drive alignment on technical approaches
- Influence product roadmap by identifying technical opportunities that create competitive advantages
- Bridge the gap between technical implementation and business value, helping the team prioritise high-impact work
Maximise Agility:
- Identify and eliminate bottlenecks in the development lifecycle that slow down the entire team
- Drive adoption of modern engineering practices that improve developer experience and productivity
- Lead post-mortems and blameless retrospectives that turn incidents into learning opportunities
Ownership & Accountability:
- Own critical systems end-to-end, from design through production support
- Take responsibility for production reliability and proactively prevent incidents
- Step into ambiguous situations and drive them to resolution without needing explicit direction
- Make tough technical trade-off decisions and clearly communicate the reasoning
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple