What you’ll do

Pindrop is seeking a Sr. Manager HR Technology & Automation to play a critical role in scaling the infrastructure that supports our global workforce. Reporting to the Senior Director, People Operations, this role serves a key operational leader responsible for the systems, processes, and workflows that power the employee lifecycle.  

This role is ideal for a systems-minded operator who thrives on building scalable, efficient, and high-quality processes. You will own HR technology (UKG Ready), process design, and operational governance - ensuring People Operations runs with accuracy, consistency, and discipline. It will partner closely with Finance, IT, Security, Legal, and functional leaders to ensure People Operations runs smoothly, efficiently, and without error.

You will operate as the right hand to the Senior Director, People Operations, helping translate strategy into operational discipline while ensuring the highest standards of accuracy, automation, and process integrity.

Own HR Technology & Automation (Primary Ownership)

• Serve as the primary owner and subject matter expert for UKG Ready

• Manage system configuration, workflows, and ongoing optimization

• Drive automation across the employee lifecycle to improve efficiency and accuracy

• Partner with IT and Security on integrations, system governance, and access controls

• Ensure data integrity, reporting accuracy, and scalable system design

• Build and maintain dashboards and reporting for People Operations and Leadership

• Establish system standards, governance and best practices across the team

• Partner with vendors and internal teams to continuously improve HR technology capabilities

Design & Govern Employee Lifecycle Processes 

• Own the design, standardization, and continuous improvement of global onboarding, offboarding, and lifecycle workflow processes for employees and contractors 

• Ensure processes are scalable, well-documented, and consistently executed across the organization

• Identify friction points in the employee process experience and implement operational improvements

• Partner with functional experts that lead day-to-day execution to implement and refine processes

• Partner with Human Resources Business Partners and leadership to ensure operational processes support business needs

Enable Payroll & Benefits Operations

• Partner closely with with the Payroll & Benefits Manager to ensure:

• Accurate and timely data flow into payroll and benefits systems

• Strong document and internal controls

• Support annual renewals, vendor negotiations and plan design improvements

• Provide additional support for critical issues when needed

• Partner with Finance and leadership on cost transparency and vendor performance

Act as a Key Operational Leader

• Establish and enforce process standards across the team, in partnership with functional owners

• Provide day-to-day operational leadership and guidance across the team

• Act as an escalation point for systems and process-related issues

• Proactively identify operational risks and resolve issues before they escalate

• Support company initiatives requiring People Operations execution

Who you are

• You are a systems-minded operator who thrives on building processes that are clean, scalable, and efficient.

• You take pride in precision and accuracy, and you hold yourself to an exceptionally high bar when it comes to operational quality.

• You are detail-obsessed and take pride in delivering work that is clean and reliable.

• You are equally comfortable working independently and partnering across teams to solve problems and improve systems.

• You enjoy identifying opportunities to improve how things work and have the initiative to implement those improvements.

• You operate with a strong sense of ownership and accountability and are energized by the opportunity to help build a world-class People Operations function.

Your skill-set

Required

• 2+ years of hands-on experience working in UKG Ready (required)
• 7+ years of experience in People Operations, HR Operations, or HR Technology roles
• Strong experience managing HR systems and automation workflows
• Proven track record of improving processes and scaling operations 
• Strong attention to detail and commitment to operational accuracy
• HR compliance requirements, including employee lifecycle documentation, and adherence to federal, state regulations
• Experience partnering cross-functionally with Finance, IT, Security, or Legal

Preferred

• Experience in high-growth technology or SaaS environments
• Experience building dashboards, reporting, or analytics within HR systems
• Experience managing HR technology vendors or integrations
• HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP)
• Candidates residing in Atlanta are preferred; not required.  

What’s in it for you

• An opportunity to shape and scale the operational backbone of a growing organization with direct impact on how People Operations supports the business.

This position will be posted for 30 days after 4.14.26

Location: We are hiring in all Axon hub sites (Boston, Atlanta, New York City, Seattle, Sterling, and Scottsdale). When staff is not traveling, they are expected to be in the office at least 1 day a week.
Travel: 20–40% (domestic) – onsite with Enterprise customers
Reports to: Sr Director of Professional Service, Enterprise
Direct Reports: None

About the Role

As a Technical Program Manager II at Axon, you will help deliver complex enterprise deployments for our Strategic Enterprise customers. You’ll partner with customers, product, engineering, and delivery teams to coordinate programs from planning through deployment and adoption—ensuring successful execution and strong customer outcomes.

This role operates in fast-paced, customer-facing environments where priorities may shift and collaboration is critical. You’ll help bring structure to complex programs, proactively manage dependencies and risks, and maintain alignment across cross-functional teams while balancing customer needs with product and operational realities.

Success in this role comes from strong execution, effective communication, and a willingness to learn and grow in high-impact environments. If you enjoy solving problems, coordinating across teams, and delivering technology that makes a real-world impact, this role is for you.

What You’ll Do

• Support end-to-end delivery of enterprise-scale programs for Strategic and Global customers, helping drive execution from planning through deployment, acceptance, and adoption.
• Manage multiple workstreams simultaneously, tracking scope, timelines, dependencies, and risks to ensure successful delivery outcomes.
• Partner with Product and Engineering teams to help translate customer and regulatory requirements into actionable delivery plans.
• Serve as a key point of coordination for customers and internal stakeholders, helping maintain alignment, communication, and accountability throughout delivery.
• Collaborate across Sales, PSO, Engineering, Product, and external partners to support effective program execution.
• Identify risks, blockers, and dependencies early and work with stakeholders to drive timely resolution.
• Support program-level change management by helping adapt plans and communicate impacts as requirements evolve.
• Communicate technical and operational updates clearly to technical, operational, and customer audiences.
• Contribute to continuous improvement efforts by identifying opportunities to improve delivery processes, tools, and team coordination.
• Support a collaborative team culture by sharing knowledge, documenting lessons learned, and contributing to operational excellence across the organization.

What We’re Looking For

Experience & Skills

• 5+ years of experience supporting or leading technical programs in enterprise SaaS, hardware-enabled platforms, or customer-facing technical environments.
• Experience coordinating cross-functional projects or deployments involving multiple stakeholders and technical teams.
• Strong foundational program management skills, including scope, schedule, risk, dependency, and change management.
• Experience working cross-functionally with Product, Engineering, Sales, Customer Success, or Professional Services teams.
• Ability to operate effectively in fast-moving environments with changing priorities and evolving requirements.
• Strong communication skills, including the ability to explain technical concepts clearly to different audiences.
• Demonstrated ability to manage multiple priorities while maintaining attention to detail and execution quality.
• Analytical and problem-solving skills with a practical, customer-focused mindset.
• Interest in improving operational processes and contributing to scalable delivery practices.
• Bachelor’s degree in Business, Engineering, Information Systems, or equivalent practical experience; PMP certification or equivalent experience preferred.

How We Work (Axon Values in Action)

• Win Right: Helps drive successful Enterprise deployments through strong execution, collaboration, and customer focus.
• Own It: Takes accountability for assigned programs and workstreams, follows through on commitments, and proactively addresses challenges.
• Be Obsessed: Builds positive customer relationships, listens actively, and supports customers through complex technical and operational changes.
• Join Forces: Collaborates effectively across Sales, Product, Customer Success, Engineering, and PSO teams to support aligned delivery outcomes.
• Boldly Go: Learns Axon products and enterprise delivery practices quickly while helping identify opportunities to improve customer and team experiences.
• Expect Candor: Communicates openly and clearly, raises concerns early, and contributes constructively to problem-solving discussions.
• Aim Far: Contributes to scalable delivery practices and continuously develops program management and leadership capabilities.

What Success Looks Like

A successful Enterprise TPM II:

• Successfully supports delivery of complex enterprise programs with consistent execution and strong customer outcomes.
• Demonstrates ownership, organization, and sound judgment in dynamic delivery environments.
• Builds trust with customers and cross-functional teams through proactive communication and reliable execution.
• Effectively manages changing priorities while maintaining alignment across stakeholders.
• Contributes to process improvements and helps strengthen scalable delivery practices across the organization.

Why This Role Matters

Axon’s Enterprise customers rely on technology that performs in high-stakes, real-world environments. This role helps ensure enterprise deployments are delivered effectively, adopted successfully, and supported through strong coordination and execution.

As a Technical Program Manager II, you play an important role in connecting customer needs, cross-functional execution, and mission impact—helping Axon deliver technology that protects life when it matters most.

WHY YOU’LL LOVE THIS JOB

We believe that what a brand does is more important than what it says—we want you to help brands do amazing, unprecedented, wild things, creating experiences that people never forget.

WHY YOU’LL LOVE DOING IT AT MOMENTUM

Because the idea that a brand’s action is more important than its rhetoric is the key to our entire approach. It is all about the experience and we can—hands down, bar‐none—create that better than anyone else. That’s not jargon or ego—it’s truth. Experience creates the connections that lead to loyalty, advocacy and sales. So we imagine and create those things here, in what we call the total brand experience. And how we do it is with genius, dedication, strategic thinking and working together as collective groups. Before you get any ideas, it’s important you know we’re serious about taking care of each other here. So think on that. We work too closely not to have fun together. We work too smart not to make the world better. And we work too well not to continually push for more. Think on all that, too.

WHAT WE ARE LOOKING FOR

As the Associate, Human Resources Operations, you will provide vital support for the human resources function and Momentum as a whole. Your responsibilities will include, but not limited to, general administrative tasks for new and existing employees, data migration, and the onboarding of full time and freelance employees. In this role, you will report to the Associate Director, People Operations. and be part of a fast-paced, dynamic, forward thinking HR team. You will be comfortable switching between working autonomously and playing a critical role within a team.

HERE’S WHAT YOU’LL DO (RESPONSIBILITIES)

• Own the pre-boarding and onboarding process for new hires, facilitating first-class on-boarding experience and overall ensuring a smooth transition into the company
• Be employee first line of contact on people related issues and questions and direct to Business Partner (BP) team as appropriate
• Facilitate the freelancer process with hiring managers and internal support teams- Finance, IT and Office Services
• Provide project management support for key talent initiatives to drive effective and efficient execution including performance management, salary reviews, intern program, trainings, surveys, sponsored events, etc.
• Work with the BP and People Analytics & Technology teams - be comfortable analyzing data, identifying trends, extracting insights and relaying findings to the wider HR team and the business
• Collaborate with the People Analytics & Technology team to develop and maintain streamlined and enhanced processes, with a focus on automations and increased efficiencies.
• Work closely with payroll and finance in order to set up employees properly for payroll
• Update Talent partner document as new hires join and leavers exit as needed. Keep all systems and data up to date on a timely basis (i.e. org charts, talent partner lists, etc.)
• Collaborate with and serve as a back-up resource for other Talent team admins
• Provide general administrative support to VP, HR Business Partner and the HR Business Partner team

HERE’S WHAT WE’RE LOOKING FOR (QUALIFICATIONS & REQUIREMENTS)

• 1+ years of HR experience 
• Bachelor’s Degree in related field
• Proficient with Microsoft Office (Word, Excel and PowerPoint)
• Experience with PeopleSoft is a plus
• Strong communicator, must be empathetic and articulate in all communication
• Self-starter, doer personality who will take initiative from day 1
• Excellent relationship management and interpersonal skills developing, building and maintaining strong business partnerships
• Team player who is willing to do anything to support the team and business
• Extremely organized and strong, astute attention to detail
• Must exhibit respect and understanding of the importance of confidentiality
• Strong work ethic and proven loyalty
• Strong passion for work, life and people; must be an overall positive people person
• Display constant curiosity and desire to learn

At Momentum Worldwide, we value diversity and the uniqueness of all people. We thrive in an inclusive environment, and we recruit, hire and promote without regard to race, gender, age, color, gender identity, gender expression, sexual orientation, ethnic or national origin, citizenship, religion, sexual preference, military or veteran status, marital status, family status, physical or mental disability – or any other legally protected categories as set forth in the applicable state, federal or local laws. This policy applies to all aspects of employment including training, compensation, benefits and all other privileges of employment.

WHY YOU’LL LOVE THIS JOB

We believe that what a brand does is more important than what it says—we want you to help brands do amazing, unprecedented, wild things, creating experiences that people never forget.

WHY YOU’LL LOVE DOING IT AT MOMENTUM

Because the idea that a brand’s action is more important than its rhetoric is the key to our entire approach. It is all about the experience and we can—hands down, bar‐none—create that better than anyone else. That’s not jargon or ego—it’s truth. Experience creates the connections that lead to loyalty, advocacy and sales. So we imagine and create those things here, in what we call the total brand experience. And how we do it is with genius, dedication, strategic thinking and working together as collective groups. Before you get any ideas, it’s important you know we’re serious about taking care of each other here. So think on that. We work too closely not to have fun together. We work too smart not to make the world better. And we work too well not to continually push for more. Think on all that, too.

WHAT WE ARE LOOKING FOR

As the Associate, Human Resources Operations, you will provide vital support for the human resources function and Momentum as a whole. Your responsibilities will include, but not limited to, general administrative tasks for new and existing employees, data migration, and the onboarding of full time and freelance employees. In this role, you will report to the Associate Director, People Operations. and be part of a fast-paced, dynamic, forward thinking HR team. You will be comfortable switching between working autonomously and playing a critical role within a team.

HERE’S WHAT YOU’LL DO (RESPONSIBILITIES)

• Own the pre-boarding and onboarding process for new hires, facilitating first-class on-boarding experience and overall ensuring a smooth transition into the company
• Be employee first line of contact on people related issues and questions and direct to Business Partner (BP) team as appropriate
• Facilitate the freelancer process with hiring managers and internal support teams- Finance, IT and Office Services
• Provide project management support for key talent initiatives to drive effective and efficient execution including performance management, salary reviews, intern program, trainings, surveys, sponsored events, etc.
• Work with the BP and People Analytics & Technology teams - be comfortable analyzing data, identifying trends, extracting insights and relaying findings to the wider HR team and the business
• Collaborate with the People Analytics & Technology team to develop and maintain streamlined and enhanced processes, with a focus on automations and increased efficiencies.
• Work closely with payroll and finance in order to set up employees properly for payroll
• Update Talent partner document as new hires join and leavers exit as needed. Keep all systems and data up to date on a timely basis (i.e. org charts, talent partner lists, etc.)
• Collaborate with and serve as a back-up resource for other Talent team admins
• Provide general administrative support to VP, HR Business Partner and the HR Business Partner team

HERE’S WHAT WE’RE LOOKING FOR (QUALIFICATIONS & REQUIREMENTS)

• 1+ years of HR experience 
• Bachelor’s Degree in related field
• Proficient with Microsoft Office (Word, Excel and PowerPoint)
• Experience with PeopleSoft is a plus
• Strong communicator, must be empathetic and articulate in all communication
• Self-starter, doer personality who will take initiative from day 1
• Excellent relationship management and interpersonal skills developing, building and maintaining strong business partnerships
• Team player who is willing to do anything to support the team and business
• Extremely organized and strong, astute attention to detail
• Must exhibit respect and understanding of the importance of confidentiality
• Strong work ethic and proven loyalty
• Strong passion for work, life and people; must be an overall positive people person
• Display constant curiosity and desire to learn

At Momentum Worldwide, we value diversity and the uniqueness of all people. We thrive in an inclusive environment, and we recruit, hire and promote without regard to race, gender, age, color, gender identity, gender expression, sexual orientation, ethnic or national origin, citizenship, religion, sexual preference, military or veteran status, marital status, family status, physical or mental disability – or any other legally protected categories as set forth in the applicable state, federal or local laws. This policy applies to all aspects of employment including training, compensation, benefits and all other privileges of employment.

Machine Learning Engineer – Inspire11

Elevens, as we call ourselves here, are curiously smart, purposefully scrappy, and dedicated to the highest standard of quality. By being true to ourselves and others, we create a respectful environment that enhances collaboration, drives growth through high expectations, and ensures alignment with our core values. Inspire11 is more than a modern business and technology consulting firm; we're a revolution. We work differently — and it shows. Every move we make is tied to measurable value, and our success aligns with our clients’ success. We partner to simplify the complex, solve sustainably, and stay ahead by continuously pushing our own thinking forward. Value creation isn't something we talk about — it's something we live, every day. 

At Inspire11, we're not just offering a job; we're providing a platform for you to transform the future. You'll feel right at home here if you think differently, build boldly, and lead with impact. We're a place where your unique perspective is valued, your boldness is celebrated, and your potential is unleashed. 

• Growth Through Challenge:  We hold ourselves to the highest standards of excellence and accountability. At Inspire11, we are committed to delivering exceptional results and empowering our employees to take ownership of their work and drive meaningful impact. You'll work alongside elite consultants who challenge you to expand your skills and think even more creatively. 

• The Autonomy to Do Your Best Work: Here, outcomes matter more than outputs. It's about the value we create. You'll have the autonomy to shape your work, drive decisions, and make an impact—not just for our clients but for your growth. You'll be challenged to think strategically, anticipate needs, and solve problems. Bold thinking, creative approaches, and challenging conventional wisdom are part of our DNA. Our clients rely on us to lead them into what's next. 

• Diverse Perspectives Driving Innovative Solutions: We champion inclusivity and authenticity, knowing that diverse perspectives drive better solutions. You'll be encouraged to bring your whole self to work, knowing that's where true innovation happens. We also believe that doing great work should be fun. Our culture thrives on energy, camaraderie, and appreciating the unique contributions that make Inspire11 an amazing place. Our teams get energy from being the best they can be. 

 What you can expect in this role: 

• Designing scalable machine learning infrastructure, including implementing CI/CD pipelines for model deployment
• Monitoring models in production
• Developing Generative AI solutions
• Ensuring security and compliance
• Preprocessing and analyzing datasets
• Developing and fine-tuning ML models to optimize for performance
• Communicating results to stakeholders 

Tools for success: 

• Exhibit strong software engineering principles
• Proficiency in cloud architecture (AWS, Azure, GCP)
• Familiarity with CI/CD and DevOps
• Expertise in data preprocessing and ML techniques
• Experience with model evaluation and libraries like TensorFlow, PyTorch
• Proven experience in ML engineering
• Strong programming skills (Python, R)
• Cloud services and infrastructure knowledge
• Agile methodologies understanding 

Inspire11 is unable to sponsor employment visas at this time. Applicants must be legally authorized to work in the U.S. at the time of application and throughout the duration of employment. 

Inspire11’s Privacy Policy: https://www.inspire11.com/privacy-policy/  

U.S. Compensation & Benefits  

Compensation at Inspire11 
Inspire11 follows Title VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Illinois Human Rights Act, the Illinois Equal Wage Act, and the Illinois Equal Pay Act of 2003. We believe that people performing the same role at the same level, with similar levels of ability or experience, should be similarly compensated. We also believe that the most critical factors driving compensation should be an Eleven’s skill, experience, performance, responsibility, and effort. We may also consider an employee’s length of service, relevant education, training, or certification, and the requirements of a specific job. We may also consider whether the cost of living or competition for talent in specific markets requires adjustments in compensation for employees in those markets. Our goal is to fairly compensate all our Elevens based on these factors within the Company’s financial ability.   

Compensation may be increased or decreased at Inspire11’s discretion based on an employee’s performance reviews, market conditions, and the Company’s financial performance. Inspire11 will always notify an employee in writing before any change is made to their compensation.  

Bonuses 
We may allow employees in Sales, Recruiting, or Leadership to earn periodic bonuses based on sales, revenue, client-specific or practice-specific targets. These targets are communicated to each eligible employee via offer letter or annual update. All such target-based bonuses are calculated based on the Company and an individual’s periodic performance and will only be awarded if: (a) the employee is meeting performance expectations and is an employee in good standing of the Company; (b) the target is met; and (c) the Company’s current financial performance and market conditions permit the bonus to be paid out. All periodic bonuses are discretionary and are earned only when paid out.   

Each year, the Company will decide whether the Company’s financial performance, market performance, and business realities allow it to create an annual bonus pool. If the Company decides that annual bonuses may be awarded, then the Leadership Team will grant annual bonuses to employees in good standing based on the same factors discussed in the previous paragraph while also considering employees’ diligence, performance, expertise, skill, judgment, and experience. To be eligible to participate in this annual bonus pool, an employee must be hired by no later than October 1st of the preceding year. Annual bonuses and merit increases may be prorated based on hire date. Employees eligible for target-based periodic bonuses are not eligible to participate in the annual bonus pool.   

Options or Other Equity in Inspire11 
Inspire11 has a legacy program that allowed certain high-performing employees to purchase shares of the Company through an affiliate. The Company also has a newer program that grants options annually to high-performing employees based on their performance reviews, their managers’ recommendation, and leadership approval. These options have a vesting period associated with them.  

Benefits 
Full-time employees are eligible for the following contributory benefits, where premiums are partially paid by the Company and partially by the employee:   

• Medical insurance plans, 
• Dental insurance plans, and  
• Vision insurance plans.  

Full-time employees are eligible for the following benefits provided wholly by the Company:  

• Short-term disability, providing for a benefit of 60% of an employee’s salary up to a maximum of $2,000 per week for up to 11 weeks after a 7-day waiting period; 
• Long-term disability, providing for 60% of an employee’s salary up to a maximum of $10,000 per month for the time period from the 91st day after a qualifying event through the earlier of the end of the disability or age 67; 
• Life insurance, providing for a benefit of two times the employee’s annual salary, up to a maximum payout of $400,000;   
• A connectivity stipend of $325 annually; 
• Employee Assistance Program, providing for confidential counseling sessions, 24-hour crisis support, online peer support groups, skills training, behavioral health coaching, initial free legal consultations (and discounted rates on referred lawyers), online legal forms, assistance with eldercare and parenting services, among other things.  

Full-time employees are also eligible to participate in the Company’s 401(k) plan, which allows employees to contribute to a standard or Roth IRA. According to a vesting schedule, the Company matches 100% of employee contributions up to 3% of an employee’s salary.  

Depending on eligibility and their elections, full-time employees may also have access to certain tax-advantaged savings accounts set up through the Company, into which employees contribute withheld funds:   

• Flexible savings accounts
• Limited-purpose flexible savings accounts  
• Healthcare savings accounts
• Dependent care savings accounts  
• Commuter benefit accounts  

Paid Time Off and Leave 
Inspire11 grants all eligible employees any statutory leave required by federal, Illinois, or other applicable law, such as FMLA, bereavement, sick leave, emergency leave, jury duty or witness leave, and VESSA leave.   

In addition, Inspire11 has a self-managed paid time off policy (PTO) that does not set predetermined upper limits on the amount of PTO an employee may take. All PTO must be requested in advance and approved by the appropriate supervisor to ensure client work can continue. All full-time employees are expected to take a minimum of one week of PTO each year.   

Inspire11 offers paid parental leave to full-time employees who have been with the company for at least one year. Birthing parents are eligible for up to 12 weeks of paid parental leave, while non-birthing parents are eligible for up to 6 weeks. Short-term disability (STD) benefits are also provided following childbirth. When combined with PTO and STD, birthing parents may receive a total of 18–20 weeks of paid leave. Lastly, Inspire11 has eight paid holidays.  

Other Benefits 
Inspire11 also maintains other programs that provide additional benefits to employees, such as:   

• Impact to 11: a charitable giving matching program where, after being employed by Inspire11 for a year, employees may request that a qualifying charity receive up to $500 in matching donations each year. 
• Professional development benefits for qualifying employees: a program allowing for reimbursement of certain course materials and costs on a discretionary basis for employees who have been at Inspire11 for at least 6 months, with supervisor’s approval. 
• Regular gifts of Inspire11 clothes, office items, and swag.  

Disclaimer 
This document applies only to the United States and to Inspire11 LLC, not our worldwide partners.  

Inspire11 reserves the right to change the benefits offered to employees in accordance with applicable law based on business needs, market conditions, and financial stability. Before changing any benefits, Company will notify all employees of the change and will update this document.  

EEOC 
Inspire11 is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. If you need assistance or a reasonable accommodation during the application process, please contact us at hr@inspire11.com, or inform your recruiting partner.  

About The Team

The Manufacturing Manager is the operational heartbeat of our Covington facility. In this role, you aren’t just overseeing a floor; you are architecting the daily execution of aircraft assembly and integration. You will lead a multi-shift team of aerospace technicians through the critical evolution from low-rate initial production (LRIP) to high-volume manufacturing.

You are a decisive leader who balances the "now" (daily shift targets and safety) with the "next" (process optimization and scaling). As a central bridge between Engineering, Quality, Supply Chain, and Program Management, you will ensure that design intent translates perfectly into flight-ready hardware, delivered on time and without compromise.

What You’ll Do:

• Lead & Scale the Workforce: Own the full talent lifecycle for a multi-shift aerospace technician team. You will recruit, mentor, and build a high-accountability culture that evolves from a startup mindset to a disciplined production engine
• Drive Production Execution: Own the daily assembly rhythm. You will lead high-impact stand-ups and shift handovers to ensure aircraft integration hits program milestones with 100% situational awareness of every serial number
• Industrialize for Rate: Lead the transition from low-rate prototype builds to high-volume manufacturing. You will partner with Engineering to refine MES routings, optimize workflows, and slash cycle times through Lean methodologies
• Uphold Aerospace Standards: Serve as the final word on quality and safety. You ensure every build exceeds AS9100, IPC, and FAA standards while championing a rigorous FOD prevention and "zero-defect" floor culture
• Master the Data: Own the metrics that matter. You will monitor and report on production KPIs—including first-pass yield, defect rates, and on-time delivery—to drive continuous operational improvement
• Bridge Cross-Functional Gaps: Act as the primary manufacturing interface for Engineering, Supply Chain, and Program Management. You’ll solve material shortages before they hit the line and ensure design intent is manufacturable
• Support Certification & Growth: Facilitate FAA conformity inspections and airworthiness activities. You will also influence capital equipment planning and facility readiness to support the next generation of production volume

What You Need:

• Proven Aerospace Leadership: 10+ years of aerospace experience with at least 5 years in a supervisory role, directly managing team performance and production output in a multi-shift environment
• Technical Mastery: Deep, hands-on expertise in full aircraft assembly, including avionics integration, wire harness fabrication, and complex mechanical systems
• NPI & Scaling Expertise: A track record of success in New Product Introduction (NPI), specifically navigating the high-pressure transition from prototype builds to scalable, full-rate manufacturing
• Regulatory & Quality Rigor: Expert-level knowledge of AS9100 standards, FAA airworthiness requirements, and RCCA methodologies, with a relentless focus on FOD prevention and tool control
• Operational Systems Fluency: Proficiency in using ERP and MES systems for production scheduling, alongside modern collaboration tools like Jira, Slack, Microsoft, and Google Workspace 
• Executive-Level Communication: The ability to distill complex floor issues into actionable insights for leadership while remaining a grounded, trusted mentor for the technician workforce
• Adaptability & Decision-Making: The "grit" to operate in ambiguity and the decisiveness to make sound, safety-critical calls in a fast-paced, evolving production environment
• Education & Physical Requirements: High school diploma or GED required (Technical Degree preferred); must be able to distinguish colors for avionics work, lift 25 lbs, and remain mobile on the production floor for extended periods

Bonus Qualifications:

• Advanced Certification & Standards: FAA Airframe & Powerplant (A&P) certification and deep familiarity with IPC 610/620 or AC 43.13 standards
• Next-Gen Propulsion Experience: Technical background in high-voltage systems, battery assemblies, and electric motor integration, particularly within eVTOL, UAM, or advanced air mobility programs
• Operational Excellence & Systems: Mastery of Lean Manufacturing or Six Sigma methodologies, with hands-on experience using enterprise-grade platforms like SAP, Teamcenter, or equivalent MES/ERP systems
• Certification & Configuration Mastery: Direct experience with aircraft configuration management and participating in formal FAA conformity inspections

Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of responsibilities and qualifications.

At Archer we aim to attract, retain, and motivate talent that possess the skills and leadership necessary to grow our business. We drive a pay-for-performance culture and reward performance that supports the Company’s business strategy. For this position we are targeting a base pay between $138,200 - $172,800. Actual compensation offered will be determined by factors such as job-related knowledge, skills, and experience.

Archer is committed to provide a safe workplace and a safe aircraft. This is a safety sensitive designated role. Employment in safety sensitive positions is contingent on successful passage of a background check and is subject to pre-employment and random drug screening.

Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer’s People Team at people@archer.com. Reasonable accommodations will be determined on a case-by-case basis.

We’re looking for an Account Executive, Enterprise Sales to help us develop and close new business with Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales. 

WHAT YOU’LL DO:

• Successfully acquire new enterprise sized business customers within our landmark industries in order to achieve individual quota targets. You will be required to also prospect and generate your own outbound leads.
• Navigate sales cycles from value creation to negotiation and closing, and present the value of our solutions to prospective senior level customers. Build trust with C-suite and senior executives, leading strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.  
• Proactively seek out insightful market and industry information in order to effectively develop rapport with enterprise customers. Recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.  Recommend appropriate third party partner solutions to meet customer needs and build a differentiated pitch for our customers.
• Deliver product presentations and demos to potential customers, showcasing a range of solutions that provide maximum benefit to the customer. Complete RFI/ RFP and other supplier technical requirement documents.
• Partner with our pre & post sales teams to navigate roadblocks and objections, ensuring customer success and long term value for the customer.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Partner with Sales Development Representatives to plan approaches to your accounts and work together to build outbound pipelines.
• Manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support.
• Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Considerable relevant B2B sales experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling).
• Demonstrated outbound sales experience, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns.
• Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

The Director of Marketing Operations Business Partner defines and leads the marketing operating model to accelerate pipeline growth, execution excellence, and deliver performance insights. This role serves as a strategic partner across Revenue Operations, Sales Technology, Data, and Marketing leadership, guiding the design of scalable processes, measurement frameworks, and systems that align marketing execution with business objectives. Reporting to the VP, this role translates business objectives into operational capabilities and  business requirements. This role influences the roadmap direction, and ensures operational readiness and adoption of marketing capabilities that enable teams to execute effectively. This critical role acts as the operational bridge between Marketing strategy and execution, ensuring programs are measurable, scalable, and aligned to pipeline growth.

Based out of Canada or the United States (In Provinces & States we can hire legally), this role will report into the Vice President, Revenue Strategy & Operations.

WHAT YOU’LL DO:

Strategy & Operating Model

• Design and oversee the implementation of  the marketing operations strategy aligned to revenue and demand priorities
• Establish campaign governance, planning cadence, and execution standards
• Design scalable lifecycle processes across demand, field, and customer marketing
• Partner with Marketing leadership on annual planning, segmentation strategy, and program prioritization

Technology & Data Partnership

• Partner with Sales Technology, RevOps, and Data teams to shape the marketing technology roadmap
• Translate strategic business objectives and operational needs into use cases that guide platform decisions and drive measurable impact. 
• Influence architecture, integrations, and data design to enable lifecycle execution and measurement
• Drive marketing readiness for new capabilities including process design, rollout, and adoption to maximize impact
• Establish frameworks for campaign structure, tracking, and data standards to enable reliable  reporting and attribution
• Translate strategic initiatives into operational and platform requirements that support marketing transformation

Process, Measurement & Execution

• Define KPIs across funnel, pipeline creation, conversion, velocity, and ROI
• Establish attribution approach and performance frameworks
• Deliver executive insights that informs investment decisions, planning and performance optimization

• Standardize campaign intake, build, QA, and launch processes
• Improve lead management, scoring, routing, and lifecycle governance
• Drive automation and operational efficiency

Leadership

• Lead, develop, and evolve the Marketing Operations and analytics team by setting clear expectations, providing coaching and feedback, managing performance, and fostering an inclusive, collaborative environment aligned with organizational goals.
• Define priorities, operating rhythms, and ways of working for the function
• Partner cross functionally to align GTM planning and execution
• Act as strategic advisor to Marketing leadership

WHAT YOU’LL NEED:

• 15+ years in Marketing or Revenue Operations in SaaS environment
• Experience building and scaling marketing operating models in growth stage companies
• Proven experience influencing cross functional strategy and roadmaps
• Strong understanding of funnel management, lifecycle design, and attribution
• Experience supporting planning, forecasting, and pipeline strategy
• Expertise in lead scoring, ABM architecture, and performance measurement
• Experience leading teams and driving operational transformation
• Executive communication and stakeholder alignment skills
• Familiarity with Salesforce, marketing automation platforms, intent platforms (e.g., 6sense), conversation intelligence, and BI tools
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others. 

We’re looking for a Senior Account Executive, Enterprise Sales to help us develop and close new business with larger enterprise customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales.

WHAT YOU’LL DO:

• Successfully acquire new enterprise customers within our landmark industries in order to achieve and exceed individual quota targets.  Develop and execute an industry-specific account growth strategy in order to identify, generate and develop a net new sales pipeline.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.
• Lead longer end to end sales cycles from value creation to negotiation and closing, and present the value of our solutions to senior and C-suite prospective customers. Lead strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships. Manage complex, global evaluations and manage stakeholders in different regions and departments.
• Proactively and strategically seek out market information and understand the product-market fit in order to effectively develop rapport with customers.
• As a subject matter expert in Social Media Management and in our customers unique industry, advise and recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.
• Evaluate and complete RFI's/ RFP/s , Security and Privacy agreements and manage the proposal and credit review process.
• Educate and inform our customers on the impact social media has on their corporate strategy. Deliver strategic product presentations, demos and supported trials of our solutions to potential customers and prospects, and identify and build consensus among multiple, cross-functional decision makers and influencers.
• Partner with our pre & post sales teams as well as senior and executive internal stakeholders to remove roadblocks, create opportunity and ensure customer success and long term value for the customer.
• Manage, track and report sales activities through Salesforce, Sales Navigator and 6Sense.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Proactively transition the customer to the customer team following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support
• Lead by example to your peers and share learnings and insights with team members on deal challenges, objections, and account strategy.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Senior level B2B sales experience, including 2+ years selling to enterprise customers (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling). Demonstrated strategic mindset towards deals and the ability to convey a big picture vision to the customer.
• Experience crafting sales plans for your vertical/territory and building/executing on your account/territory plans. Outbound experience and track record of success sourcing your own pipeline  is a requirement.
• Proven outbound sales expertise, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns. Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

At Wolt, our Support teams are at the heart of the customer experience, helping customers, merchants, and courier partners every day across multiple markets. The Global Support People team partners closely with leaders to ensure our people strategy supports scale, performance, and engagement in a fast-moving, international environment.

As a People Partner – Global Support, you’ll play a key role in bringing our people strategy to life across Shared Service Centers and stand-alone countries. This is a hands-on role where you’ll work closely with local leaders, acting as a trusted advisor while ensuring global frameworks around compensation, performance, engagement, leadership development and org design are executed consistently and thoughtfully at country level. It’s an exciting moment to join as we continue to evolve our Support organization globally.

What you’ll be doing

In this role, you’ll focus on turning strategy into action and making sure our people's initiatives work in real life, across diverse markets.

Day-to-day in this role you’ll:

• Partner with Regional and Country Heads as the main People Partner for assigned countries and Shared Service Centers
• Execute global people initiatives locally, including compensation cycles, performance management, engagement, leadership development  programs, and org design changes
• Lead the compensation processes in your assigned markets
• Implement and maintain job profiles, levels, and workforce ratios in line with global frameworks
• Run recurring engagement and leadership development initiatives and support leaders in turning insights into concrete actions
• Monitor organizational health metrics (engagement, attrition, headcount, ratios) and drive local improvement initiatives

Our humble expectations 

We don’t expect you to know everything on day one, but these are the essentials for succeeding in this role:

• Solid experience in an HR Business Partner or People Partner role, ideally in a multi-country or operational environment
• Hands-on experience running compensation cycles, performance processes, people development or similar core HR programs
• Strong stakeholder management skills, with the ability to advise and influence operational leaders
• Confidence working with people data and translating insights into practical actions
  A pragmatic, execution-focused mindset with comfort operating in change
• Ability to work across multiple countries and cultures (occasional travel may be required)

What we offer

This role gives you a front-row seat to shaping how people practice scale in a global Support organization.

• A genuinely impactful role where you’ll see your work land locally and make a difference for teams
• Exposure to complex, international people topics across multiple markets
• Close collaboration with senior People leaders and operational leadership
• A chance to grow your strategic thinking while staying close to hands-on execution
• A supportive, ambitious People team that values trust, ownership, and learning

And of course, you’ll be joining Wolt — a company where things move fast, ideas are welcomed, and you’ll keep learning as we grow together.

Next steps

1. An initial conversation with Talent Acquisition
2. Interviews with the hiring manager and key stakeholders
3. A presentation  focused on role fit and ways of working

If this sounds like something you’d enjoy, we’d love to hear from you 💙

Who Connecteam is:
Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

About the Role:

We are looking for a detail-oriented and experienced Payroll Manager to join our Finance team

This role is a unique opportunity to take ownership of a rapidly scaling global payroll operation, work across multiple jurisdictions, and help shape processes and infrastructure as we expand into new markets.
In this role, you will take ownership of ensuring accurate, timely, and compliant payroll operations for employees across the US, Australia, and additional international locations, as our global footprint continues to grow. You will collaborate closely with HR, and external Payroll Vendors to ensure smooth payroll operations, accurate employee payments, and full compliance with all relevant tax and reporting requirements in each jurisdiction. You will also serve as the main point of contact for the employees’ payroll-related questions and concerns.

This is a fully remote position.

Key Responsibilities:

• Own and manage the end-to-end payroll lifecycle for the US, Australia, and additional international locations through our PEO partners, ensuring accuracy, compliance, and timely execution
• Maintain and update employee data with the PEO, including onboarding, terminations, and compensation or benefits changes
• Review and verify timesheets, PTO, overtime, and other earnings or deductions before submission to the PEO
• Oversee payroll-related withholdings, benefits, and deductions processes handled by the PEO
• Partner with HR to ensure accurate employee information and resolve payroll discrepancies
• Coordinate and execute smooth transitions between PEO providers, including data migration, testing, and validation
• Review PEO-generated pay statements, reports, and year-end tax forms (W-2, 1099, etc.) for accuracy
• Reconcile payroll accounts and prepare payroll-related journal entries in NetSuite
• Respond to employee payroll and benefits inquiries with professionalism and confidentiality
• Drive scalable payroll processes and workflows to support rapid headcount growth across new global territories
• Maintain up-to-date knowledge of payroll regulations, tax laws, and PEO service capabilities across all supported jurisdictions

Experience & Skills:

• 3+ years of experience in US & International payroll administration, preferably through a PEO
• Hands-on experience working with major PEO providers such as ADP, Vensure, Insperity, TriNet, Mazars, or similar
• Strong understanding of US payroll laws and tax regulations (federal, state, and local)
• Strong experience with multi-state payroll, including varying state tax and compliance requirements
• Experience (or strong interest) in leveraging AI tools to improve efficiency, analyze payroll data, or navigate complex regulatory environments
• Proficiency in Excel and data analysis for payroll reconciliation and reporting
• High attention to detail, accuracy, and confidentiality
• Strong problem-solving skills and ability to manage sensitive information
• Excellent written and verbal communication skills
• Team player with strong interpersonal skills
• Ability to work independently and manage multiple priorities under tight deadlines
• You thrive in a fast-paced, global environment, enjoy working with both systems and people, and take pride in delivering accurate, high-quality work

Nice-to-Have:

• Proven experience managing a transition between PEO providers, including data migration and process implementation

Benefits:

• Medical coverage.
• Insurance plan.
• Paid time off for vacation, sick days.
• 401K

Salary range: $80K-$100k

#LI-Remote

Okta: The World’s Identity Company™

Okta is the leader in Identity management and The World’s Identity Company™. Our mission is to build a more secure world. Okta provides a neutral, powerful, and extensible platform that puts identity at the heart of your stack. Our platforms secure all types of identity, including customers, employees, partners, and AI agents.

Top brands trust Okta. We are relied upon by two thirds of the Fortune 100 and over 40% of the Forbes Global 2000 for their Identity-powered journeys.

The Strategic Workforce Identity Opportunity

Okta Platform Focus: Workforce Identity Solutions. Travel: Some travel is required, including in-person onboarding and travel to our San Francisco, CA HQ OR Chicago office during the first week of employment.

This role is integral to the Strategic segment team, managing large enterprise organizations across various key industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology.

The Technical Account Management (TAM) team is a global group of Okta product experts dedicated to enabling existing customers to succeed. We deepen our understanding of each customer’s unique ecosystem to not only address present challenges but also to anticipate and innovate for the future.

As a Technical Account Manager, you will focus exclusively on Workforce Identity, serving as a trusted technical advisor and advocate for some of our largest customers. You will focus on strategic account alignment and broad deployment strategies to drive lasting success through elevated technical maturity.

Key Workforce Identity Solutions You Will Support:

The Okta Platform secures employees, contractors, and partners across every part of the Identity lifecycle, including governance, access, and privileged controls. Products include:

• Identity & Access Management (IAM): Single Sign-On (SSO), Adaptive MFA, Device Access, API Access Management, Secure Partner Access, Access Gateway, and Universal Directory.
• Identity Governance & Administration (IGA): Lifecycle Management and Identity Governance. (For example, Box enforces zero standing privileges with Okta Identity Governance).
• Privileged Access Management (PAM): Privileged Access.
• Identity Threat Detection & Response (ITDR): Identity Security Posture Management and Identity Threat Protection.

What You'll Be Doing

Strategic Customer Partnership & Influence:

• Build deep, long-lasting relationships with customers as their go-to technical advisor.
• Earn Okta trusted advisor status with customer identity owners and technical leadership, known as the primary point of contact for technical leaders.
• Possess and masterfully apply comprehensive technical expertise to solve complex problems, design sophisticated solutions, and influence customer strategies.
• Collaborate with customers to design identity strategies aligned with their business objectives.
• Leverage tailored technical plans for success with a portfolio of customers of increasing size and complexity.
• Help find ways to build upon and expand customers' adoption of the Okta footprint through additional use cases and increasing security posture.
• Use knowledge of how Okta's product differentiators lead to positive outcomes for customers, securing the Okta footprint against competitive displacement.

Complex Problem Resolution & Advocacy:

• Demonstrate advanced problem-solving skills, capable of dissecting complex, multi-faceted problems and orchestrating effective solutions.
• Proactively identify risks and create mitigation plans, establishing actions, ownership, and driving resolutions.
• Able to handle most customer technical escalations independently, or collaboratively with the Customer Success Manager (CSM).
• Manage competing priorities with little impact on delivery, ensuring follow through on all activity.
• Demonstrate a strong ability to represent and advocate for the customer with cross-functional teams (including engineering and support), while supporting policies and decisions that are in the best interests of the company.
• Facilitate difficult discussions with senior stakeholders.

Thought Leadership & Team Enablement:

• Serve as a thought leader, providing best practices, workshops, and training.
• Generate specific vertical/use case insights and thought leadership, demonstrating an advanced level of Okta platform and identity domain knowledge, with a focus on enhancing customers’ security posture.
• Generate higher value for customers and deeper TAM engagement through repeatable asset and strategy creation for the team.
• Mentor peers and colleagues, upskilling capability with a focus on technical development.
• Contribute to the development of adoption and retention strategies, sharing knowledge of customer patterns, and leading execution.
• Lead project tasks or initiatives aimed at improvement of TAM processes and knowledge.

What You'll Bring to the Role 

• Requires 6+ years of related experience in a professional role, or equivalent experience (e.g., 6+ years with a Master’s degree).
• 3+ years of experience as a Technical Account Manager (TAM) or a comparable role such as Technical Consultant, Product Management, or Solution Architect.
• 3+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
• Education: 
  • BA/BS/MS in Computer Science, Information Technology or related discipline, or equivalent work experience required.
  • Certifications: Okta Certified, CISSP, or equivalent.
• Technical Mastery (Workforce Identity Focus):
  • Extensive proficiency utilizing Okta feature sets and platforms to portray a design, or architecture, that satisfies well-known customer use cases to a customer technical persona including architect.
  • Able to modify existing quickstart or code samples to adapt them to the customer's requirements.
  • Confident in assisting TAM peers on technical challenges, or on behalf of other TAMs customers.
• Solid understanding of one or more of the following key areas:
  • Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect).
  • Experience dealing with legacy applications in a hybrid IT environment with non-standard applications (i.e., those that do not support modern identity federation protocols).
  • SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities.
  • Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc).
  • Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc).
  • Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc).
  • Awareness of augmentation of identity protocols and flows, capable of identifying augmentation that requires additional review.
• Communication and Leadership Skills:
  • Excellent communication skills, capable of translating complex technical topics into actionable insights.
  • Convey complex ideas in a compelling and easily understandable manner.
  • Ability to set expectations and communicate goals and objectives with customers at various levels, up to CxO.
  • Skilled in setting and enforcing appropriate boundaries with both internal and external stakeholders.
  • Ability to track and influence customer behavior and health metrics across a portfolio of accounts

#LI-MM1
#LI-Hybrid
P24882

PURPOSE OF POSITION:

The purpose of the Field Service Travel Coordinator is to coordinate and book business travel for Field Service employees and leaders across all locations and roles, including air, hotel, rental car, and related logistics, and to manage travel changes as business needs evolve. This role serves as the central point of contact for Field Service travel planning related to training, meetings, new hires/onboarding, customer/site needs, and other business-driven travel requirements while ensuring accuracy, policy alignment, cost awareness, and a positive employee experience.

SUPERVISORY RESPONSIBILITIES:

This position has no direct supervisory responsibilities.

ESSENTIAL FUNCTIONS:

• Serve as the primary travel coordinator for Field Service, booking airfare, lodging, rental cars, and other approved travel needs for employees across regions and job families.

• Receive and validate travel requests (dates, location, business purpose, cost center/project code, traveler details, site/customer requirements).

• Coordinate travel for key events including new hire onboarding, required training/certifications, project/site mobilizations, leadership meetings, and customer visits.

• Manage itinerary changes including rescheduling, cancellations, missed connections, extensions, and emergency changes, ensuring travelers and stakeholders have updated confirmations.

• Support travelers with time-sensitive issues (flight disruptions, hotel issues, car rental changes) and escalate appropriately to vendors/travel agency per process.

• Maintain a consistent travel request workflow (intake, approvals if required, booking, confirmation distribution, tracking).

• Ensure bookings align with internal travel guidelines/policy (as applicable), preferred vendors, and budget expectations, flag exceptions for approval.

• Track and report travel activity as needed (e.g., volumes, costs, common issues, lead times, unused tickets/credits, compliance to process).

• Coordinate with Finance/AP on travel-related invoice questions, credits, disputes, and documentation requirements.

• Maintain accurate records and documentation for each trip (itineraries, approvals, changes, traveler communications) in designated systems/files.

• Partner with HR/Recruiting/Training to anticipate upcoming travel needs (start dates, training schedules, class locations) and proactively plan bookings.

• Identify process improvements to reduce last-minute changes, increase cost efficiency, and improve traveler experience.

• Maintain confidentiality and professionalism when handling employee data, schedules, and business-sensitive travel details.

• Perform other duties as assigned by management.

COMPETENCIES:

• Customer Service Orientation: Responsive, professional support to travelers; calm under pressure.

• Planning & Organization: Strong ability to manage high-volume scheduling and competing priorities.

• Attention to Detail: Accurate entry of names, dates, locations, loyalty numbers, and requirements; prevents costly errors.

• Communication: Clear, timely written and verbal communication with employees, leaders, vendors, and cross-functional partners.

• Problem Solving: Ability to troubleshoot disruptions and propose options quickly while staying within guidelines.

• Time Management: Meets deadlines, manages urgent travel changes, and handles multiple requests simultaneously.

• Judgment & Discretion: Handles confidential information appropriately; escalates exceptions and risks.

• Collaboration: Works effectively with Field Service, HR, Finance, and external travel partners.

• Technical Proficiency: Comfortable using travel booking tools and standard office systems (Excel, Outlook/Teams, expense systems).

EDUCATION AND EXPERIENCE:

• Associate’s degree or higher preferred (Business Administration, Hospitality, Travel/Tourism, Operations, or related field).

• 2+ years of experience in travel coordination, administrative support, operations coordination, or similar role; experience supporting field-based or multi-site teams strongly preferred.

• 1+ year of experience booking air/hotel/rental car and managing changes/cancellations required; experience with a corporate travel agency or travel management platform preferred.

• Proficiency with Microsoft Office (Outlook, Excel, Word, Teams); familiarity with expense management and/or purchasing processes preferred.

PHYSICAL/MENTAL/ENVIRONMENTAL: 

Physical Demands:

Activities: Sitting – 80% Walking/Standing – 20% Lifting: Must be able to lift up to 15lbs. Vision: Long periods of close work on a computer screen. 

Travel: Occasional travel (up to 10%) may be required to IEM regional field offices and vendor sites.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously; manage time-sensitive disruptions and urgent travel changes with professionalism and accuracy.

Environment: Climate controlled office space and non-climate-controlled production floor (as applicable to work location/visits).

We're hiring a Team Lead, Member and Provider Services to join our Member and Provider Services team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will be an expert on production team workflows and drive goals and KPIs for the team of support staff to meet our goals while providing coaching and leadership. You will partner with other teams to develop workflow improvements to enhance efficiencies for the team.

You will report into the Manager, Member and Provider Services.

Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote role. You must reside in Georgia. #LI-Remote

Pay Transparency: The base pay for this role is: $55,890 - $73,355 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Schedule: This position follows a Monday–Friday schedule from 11:00 AM to 8:00 PM (Eastern Time), with a rotating shift requirement shared among the Operations Team Leaders.

Team members will periodically work opening shifts from 8:00 AM to 5:00 PM or closing shifts from 3:00 PM to 12:00 AM (Eastern Time). This rotation is consistent across the leadership team, with an expected frequency of approximately 3–5 shifts per month.

Additionally, leaders are expected to provide occasional weekend support during peak business periods throughout the year, such as Open Enrollment.

Responsibilities:

• Hire and manage a team of Oscar colleagues with direct responsibility for performance management, their growth, and associated HR administrative tasks
• Manage your team's outcomes, monitor dashboards, and track operational KPIs, conducting root-cause analysis and constructing action plans when issues arise
• Understand and be connected to the type of work your team does on a daily basis, being able to make volume-based decisions that best serve our customers.
• Serve as a central communicator by leading team huddles with Oscar colleagues, connecting colleagues to the mission, vision, and values of Oscar, and providing guidance and motivation to achieve daily operational goals
• Be a culture carrier, supporting engagement with your team by creating an inclusive and inviting culture that aligns with Oscar's core values
• Lead and participate in continuous improvement activities that drive or influence the improvement and development of a production team
• Identify and closing gaps on existing operational workflows
• Work collaboratively across production and other Oscar teams to implement best practice
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 2+ years experience in a fast-paced operations or customer service environment
• 2+ years of direct people management experience
• 2+ years of experience using data and metrics to drive improvements
• Experience in LEAN practices
• Experience working with teams in multiple locations and multiple disciplines

Bonus points:

• Bachelor's degree
• Prior healthcare and/or insurance experience
• Advanced Google Suite or Microsoft Office capabilities
• 2+ years experience solving complex inquiries
• 1+ years managing projects
• 1+ year working with BPO vendors

About the Role

Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection. We’re building a team of passionate leaders committed to transforming behavioral healthcare and improving outcomes for communities everywhere.

In this position, you will foster strong relationships with EAP providers, unions, corporate employers, and workplace wellness programs to connect employees and their families to Charlie Health’s services. This role focuses on building meaningful relationships, strengthening referral pathways, and ensuring that employees and their families can easily access Charlie Health’s Intensive Outpatient Programming.

You will serve as a trusted partner and educator to workforce stakeholders, identifying needs, reducing barriers to care, and ensuring seamless collaboration across partnerships. You will be responsible for educating key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations.

This position requires purpose-driven individuals who can effectively communicate the value of our services within the corporate ecosystem. While this work can be complex, every interaction you have will contribute to the well-being of employees and their families nationwide.

In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Develop and operationalize a go-to-market strategy specifically focused on Labor, Union, and Employer corporate partners
• Create, build, and manage relationships with key Labor, Union, EAP stakeholders, HR leaders, and benefits managers across priority markets
• Conduct cold outreach, host educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health’s mental health resources
• Conduct in-person field outreach (3–4 days/week), leading meetings with employer-based stakeholders and community partners.
• Identify challenges in mental health access within corporate environments and collaborate with EAP providers to overcome barriers.
• Design tailored outreach strategies to engage and support HR teams, wellness coordinators, and employee resource groups
• Deepen Charlie Health’s penetration across existing Labor, Union, and Employer partnerships and collaborate on long-term initiatives
• Attend and lead educational events, presentations, and outreach efforts for HR teams, corporate partners, and EAP providers to maintain engagement
• Synthesize and share feedback from Labor, Union, and EAP partners and stakeholders to inform the company's marketing and product strategies
• Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the Employer channel

Requirements

• Must reside in Florida or Georgia 
• You have 5-8+ years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to unions, employers, and Employee Assistance Programs (EAPs)
• Must thrive in a fast-paced, startup environment; highly self-initiated with a strong desire to win
• Ability to build relationships, educate, and collaborate with Labor, Union, and Employer leaders and corporate partners
• Ability to travel regionally; must have reliable transportation and a valid driver’s license
• Ability to energize, advise & persuade senior corporate personnel 
• Exceptional ability to energize, advise, and influence senior corporate and organizational leaders
• Strong interpersonal, relationship-building, and listening skills with a natural consultative approach
• Strong project management skills with demonstrated ability to manage multiple priorities in a fast-moving environment
• Experience with Microsoft Office, Salesforce, and Zoom preferred

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $70,000 and $93,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $92,000 and $120,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote

About the Role

Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection. We’re building a team of passionate leaders committed to transforming behavioral healthcare and improving outcomes for communities everywhere.

In this position, you will foster strong relationships with EAP providers, unions, corporate employers, and workplace wellness programs to connect employees and their families to Charlie Health’s services. This role focuses on building meaningful relationships, strengthening referral pathways, and ensuring that employees and their families can easily access Charlie Health’s Intensive Outpatient Programming.

You will serve as a trusted partner and educator to workforce stakeholders, identifying needs, reducing barriers to care, and ensuring seamless collaboration across partnerships. You will be responsible for educating key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations.

This position requires purpose-driven individuals who can effectively communicate the value of our services within the corporate ecosystem. While this work can be complex, every interaction you have will contribute to the well-being of employees and their families nationwide.

In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Develop and operationalize a go-to-market strategy specifically focused on Labor, Union, and Employer corporate partners
• Create, build, and manage relationships with key Labor, Union, EAP stakeholders, HR leaders, and benefits managers across priority markets
• Conduct cold outreach, host educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health’s mental health resources
• Conduct in-person field outreach (3–4 days/week), leading meetings with employer-based stakeholders and community partners.
• Identify challenges in mental health access within corporate environments and collaborate with EAP providers to overcome barriers.
• Design tailored outreach strategies to engage and support HR teams, wellness coordinators, and employee resource groups
• Deepen Charlie Health’s penetration across existing Labor, Union, and Employer partnerships and collaborate on long-term initiatives
• Attend and lead educational events, presentations, and outreach efforts for HR teams, corporate partners, and EAP providers to maintain engagement
• Synthesize and share feedback from Labor, Union, and EAP partners and stakeholders to inform the company's marketing and product strategies
• Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the Employer channel

Requirements

• Must reside in Florida or Georgia  
• You have 5-8+ years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to unions, employers, and Employee Assistance Programs (EAPs)
• Must thrive in a fast-paced, startup environment; highly self-initiated with a strong desire to win
• Ability to build relationships, educate, and collaborate with Labor, Union, and Employer leaders and corporate partners
• Ability to travel regionally; must have reliable transportation and a valid driver’s license
• Ability to energize, advise & persuade senior corporate personnel 
• Exceptional ability to energize, advise, and influence senior corporate and organizational leaders
• Strong interpersonal, relationship-building, and listening skills with a natural consultative approach
• Strong project management skills with demonstrated ability to manage multiple priorities in a fast-moving environment
• Experience with Microsoft Office, Salesforce, and Zoom preferred

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $70,000 and $93,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $92,000 and $120,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote

Summary

We’re looking for an Enterprise Account Manager to build and maintain trusted relationships with our largest and most strategic partners. In this role, you’ll serve as a key advisor to enterprise accounts across corporate, franchise, and local levels—helping them get the most out of our solutions while ensuring their needs are heard and prioritized within Shift4. You’ll manage the full customer lifecycle from order through installation, coordinating internal and external teams to deliver a seamless experience.

As a central partner to both our customers and internal teams, you’ll collaborate closely with Business Development, Product, and Product Development on complex deployments, new openings, and feature rollouts. You’ll act as the primary point of escalation for support, billing, and service questions, while also providing valuable insights through reports and business reviews. This role is ideal for someone with exceptional communication skills, a consultative mindset, and the leadership presence to influence stakeholders at all levels while driving long-term growth with enterprise accounts.

Responsibilities

• Become a trusted advisor for each Enterprise account by maintaining a great relationship with key members at the customer’s corporate, franchise, and/or local site. 
• Become an advocate for each Enterprise account within Shift4 to make sure all activities are scheduled and prioritized correctly. 
• Oversee all orders from (Order to Install) managing external and internal resources to ensure each customer order is installed in a timely and accurate manner. 
• Collaborate with Business Development, Product, and Product Development to support prospects and customer solutions with complex deployments. 
• Partner with Business Development to manage and grow each Enterprise Account where possible.
• Attend weekly calls/meetings for new openings, current projects, Q&A on features/functionality questions 
• Provide an escalation path for site issues/concerns as needed. This may include support issues, billing questions, equipment/warranty questions, etc. 
• Provide reports as requested to include case statistics, support statistics, user access, etc. 
• Liaison with business development concerning enterprise account challenges, opportunities, corporate structure changes, initiatives. 
• Conduct business review as requested. 
• Provide agenda, deck, call orchestration.
• Work with enterprise account vendors as needed for escalations, issues, new feature pilots/testing. 
• Process add on orders as needed for enterprise customers to include change of ownership, change of service, additional equipment, replacement equipment, configuration changes. 
• Provide lead information to BD on upcoming new openings, change of ownerships, etc. where full acquiring opportunities exist. 
• Demonstrates leadership skills and the ability to work in challenging environments. 
• Demonstrates strong communication skills and the ability to target messages to the right levels of an organization.

Qualifications

• Bachelor’s degree in Business or Information Technology fields preferred. 
• Minimum of 5 years Account Management or relevant experience within the industry. 
• Payments experience and strong understanding of the Payment industry is preferred. 
• Strong understanding of hardware platforms and configuration methods is preferred. 
• Experience in hardware deployment and logistics is a plus. 
• We are looking for individuals that are extremely self-sufficient, available to work flexible hours, & hold themselves to the highest standards of professionalism.

Shift4 is expanding globally and hiring for a newly-created role! We are seeking a key Lead FP&A (Financial Planning & Analysis) Business Partner to support our Product Organization. You will be the financial architect embedded within our Product and Engineering teams, helping to steer the ship for our flagship products, payments platforms, and international expansion initiatives.

Responsibilities

You will serve as the strategic "co-pilot" to our Product leaders, ensuring that our innovation is backed by rigorous financial logic and high-yield ROI.

• Strategic Business Partnering: Act as the primary financial advisor to the Product Organization. You’ll translate complex product roadmaps into financial forecasts and help leaders make data-driven decisions on resource allocation.
• Go-To-Market (GTM) Support: Partner with the Product Marketing and commercial teams to build financial models for new product launches, tracking payback periods, LTV:CAC, and attach rates.
• Full-Cycle Financial Management: Lead the annual budgeting and monthly forecasting processes for the Product org. You’ll own the "why" behind the numbers, providing deep-dive variance analysis that goes beyond the spreadsheet.
• Performance Metrics & Reporting: Develop and monitor KPIs specific to our verticals and product-level P&Ls. You’ll turn raw transaction data into actionable insights for the executive team.
• Investment ROI & Modeling: Build robust, driver-based models to evaluate the financial viability of new features, strategic acquisitions, and international expansion .
• Operational Excellence: Partner with the Accounting team during the close cycles to ensure accuracy in R&D capitalization and departmental spend.

Qualifications

• 4–6 years of experience in FP&A, Corporate Finance, or Strategic Planning, ideally within the Fintech, Payments, or SaaS sectors.
• High proficiency in financial modeling and a "product-first" mindset. You understand how a line of code translates into a transaction fee or a subscription renewal.
• Expert-level Excel/Google Sheets skills. Experience with ERP/Planning tools and BI tools is a major plus.
• You embody our core values of Boldness, Excellence, Ownership, and Trust. You don't wait for permission to solve a problem; you own it from end-to-end.
• Ability to present complex financial data to non-finance "Product People" in a way that is clear, compelling, and actionable.
• Solid communication skills in English, both verbal and written.

Shift4 is expanding globally and hiring a new Partner Manager, Marketplace!

The SkyTab Marketplace connects restaurant operators with the third-party software they need to run their business — from online ordering and reservations to accounting, loyalty, and beyond. Partners are the lifeblood of that ecosystem, and this role exists to recruit them, onboard them successfully, and help them thrive on the platform.

As Partner Manager, you'll own relationships with a portfolio of technology partners — managing the full lifecycle from initial outreach through launch and ongoing growth. You'll be the primary point of contact for partners, the internal advocate for their needs, and the person accountable for making sure integrations are live, healthy, and driving value on both sides.

This role is based onsite available at any of the following Shift4 locations: Tampa, FL / Atlanta, GA / Center Valley, PA 

Responsibilities

• A relationship builder: You're energized by talking to people, earning trust, and building long-term partnerships. You know how to manage expectations, navigate friction, and keep relationships productive even when things get complicated.
• Organized and accountable: You're managing multiple partners at different stages simultaneously. Nothing falls through the cracks. You track your pipeline, follow through on commitments, and flag issues before they become problems.
• A clear communicator: You can explain a technical integration requirement to a non-technical partner contact and translate partner feedback into something actionable for an internal product team. You write well and present confidently.
• AI-native in how you work. You've integrated AI tools into your day-to-day — drafting partner communications, researching the competitive landscape, summarizing meeting notes, building trackers and outreach templates.
• Commercially minded: You understand that partnerships need to drive business outcomes — for the partner and for Shift4. You think about partner performance, integration adoption, and revenue contribution, not just relationship health.
• Curious about the restaurant tech ecosystem: You follow what's happening in the space, know who the key players are, and bring informed perspective to conversations about which partners belong on the platform and why.

What Success Looks Like

Six months in:

• You've onboarded several new partners through the full launch process and have a clear handle on what makes an onboarding go smoothly vs. not.
• You have active, productive relationships with your partner portfolio — partners know who you are and feel supported.
• You understand the marketplace inside out: how integrations work, what operators care about, and where the current gaps are.

One year in:

• Your partner portfolio is growing — both in the number of live integrations and in adoption by SkyTab operators.
• You've identified which partner relationships have the most upside and are actively developing those into deeper engagements.
• You're contributing to how we think about partner recruitment — which categories to prioritize and which partners to go after.

You Should Know

This is an externally-facing role with real accountability for outcomes. Partners will look to you for answers, timelines, and solutions — you need to be comfortable owning that even when you have to go find the answer internally.

Integrations have a technical dimension. You don't need to be an engineer, but you'll be working with partners on API-based integrations and will need to get comfortable with the basics — reading documentation, understanding what's technically feasible, and knowing when to pull in engineering support.

The marketplace is still growing. You'll be working in a space that's actively being built, which means some processes will be undefined and some paths will need to be created. Comfort with ambiguity and a bias toward action are important.

Qualifications

• 7+ years in partner management, business development, account management, or a similar externally-facing role — ideally in technology, SaaS, or restaurant/hospitality tech.
• Track record of managing multiple partner or customer relationships simultaneously with strong follow-through.
• Comfortable working with technical concepts and partner-facing API integrations — prior experience in a tech-adjacent role is a plus.
• Strong written and verbal communication skills in English — you can represent Shift4 professionally in any partner interaction.
• Experience working cross-functionally with product, engineering, and commercial teams.
• Familiarity with the restaurant tech ecosystem a plus — you know the key players and understand the problems operators are trying to solve.

Why This Role Matters

The SkyTab Marketplace exists to give operators access to a curated ecosystem of tools that work together seamlessly. The Partner Manager is the person who makes that ecosystem real: recruiting the right partners, getting them live, and ensuring the integrations operators depend on are healthy and growing.

This is a high-impact, high-visibility role that sits at the intersection of product, commercial, and technology. If you want to help shape the restaurant tech ecosystem and build something operators genuinely rely on, this is the role.

#LI-BN1

The Senior Manager, Global Compensation Programs leads the design, implementation, and governance of Shift4’s global compensation programs to ensure alignment with the company’s pay philosophy, business strategy, and global growth objectives. This role partners closely with HR, Finance, and business leaders to develop competitive, equitable, and scalable pay structures and incentive programs that attract, retain, and motivate top talent. The Senior Compensation Program Manager drives compensation planning cycles, leads benchmarking and market analysis, and manages strategic compensation initiatives, ensuring consistency, compliance, and best-in-class practices across all regions.

Key Responsibilities:

• Lead the design, management, and continuous improvement of global compensation programs, including base pay structures, incentive plans, and equity frameworks.
• Oversee the annual compensation planning process (merit, bonus, and equity cycles) in partnership with HR Operations and Finance, ensuring accuracy, consistency, and adherence to budget.
• Develop and maintain global salary structures and pay bands across functions, geographies, and job levels to ensure internal equity and external competitiveness.
• Conduct and oversee market analysis using global compensation surveys (e.g., Radford, Mercer, Aon) to ensure alignment with targeted market positioning.
• Manage compensation governance, policies, and compliance, including global pay transparency, pay equity reviews, and local labor regulations.
• Partner with HR Business Partners and Talent Acquisition to provide strategic guidance on offers, promotions, and retention initiatives.
• Lead compensation-related projects such as job architecture alignment, system implementations (Workday Advanced Compensation), and acquisition integrations.
• Develop and deliver compensation education, communications, and tools for leaders to enable informed pay decisions.
• Partner with the Total Rewards and Finance teams to forecast compensation spend and assess cost implications of compensation programs.
• Monitor compensation trends and best practices, providing strategic recommendations to senior HR and business leaders.

Minimum Requirements:

• 7+ years of progressive experience in compensation or total rewards; experience managing global programs required.
• Deep understanding of compensation strategy, market pricing, job evaluation, and incentive design.
• Advanced analytical skills and proficiency with Excel; experience with compensation tools such as Radford, Mercer, or Workday Advanced Compensation preferred.
• Strong project management and organizational skills with the ability to manage multiple programs simultaneously.
• Demonstrated ability to influence and partner effectively with HR, Finance, and business leaders across geographies.
• Knowledge of global regulatory requirements and trends, including pay transparency, FLSA, and EU pay directives.
• Excellent communication and storytelling skills with the ability to translate data into actionable insights.
• Experience in a high-growth, fast-paced, or global technology environment strongly preferred.

Position Summary

The Residuals & Bonus Manager oversees the calculation, reconciliation, distribution, and reporting of all residual payments, bonuses, incentives, and commission structures related to merchant accounts and sales partners. This role ensures accuracy, compliance, and transparency in financial payouts and plays a key part in supporting sales channels, ISO partners, agents, and internal stakeholders.

Key Responsibilities

Residuals Management

• Validate monthly residual payouts for ISOs, sales agents, referral partners, and internal stakeholders.
• Reconcile processor statements to internal systems to ensure accuracy.

• Validate merchant processing data, interchange fees, buy rates, markups, and revenue splits.

• Audit merchant accounts for rate changes, billing discrepancies, and adjustments.
• Maintain and update residual structures, split agreements, and partner contracts.
• Manage chargebacks, fees, and pass-through costs impacting monthly residual earnings.

Bonus & Incentive Programs

• Administer monthly, quarterly, and annual bonuses and performance-based incentives.
• Work with Sales Leadership to refine compensation structures and bonus models.
• Track and validate activity-based incentives (new accounts, volume milestones, portfolio growth, etc.).
• Identify anomalies or disputes related to bonuses or commissions and resolve them promptly.

Reporting & Analytics

• Prepare detailed financial reports on payouts, trends, margins, and profitability.
• Provide partners and management with transparent payout statements.
• Conduct variance analysis and identify areas for optimization.
• Support forecasting and budgeting related to commissions and residual revenue.

Systems & Process Management

• Maintain and enhance payout systems, compensation software, and data tools.
• Collaborate with Operations, Sales, and IT to streamline workflows and automate manual processes.
• Ensure data integrity across CRM, processing systems, and reporting platforms.

Stakeholder Support

• Respond to inquiries from agents, ISOs, sales reps, and leadership regarding compensation.
• Provide clear explanations of calculations, rate changes, and merchant activity affecting payouts.
• Support sales teams with pricing modeling and residual forecasting.

Qualifications

Required

• 3–5+ years of experience in merchant services, payments, or financial operations.
• Strong understanding of interchange, merchant pricing structures, and processor statement formats.
• Advanced Excel/Sheets skills (pivot tables, VLOOKUP/XLOOKUP, formulas, data cleaning).
• High attention to detail with excellent reconciliation and auditing skills.
• Strong analytical mindset and ability to explain complex payouts clearly.

Preferred

• Experience with residual/commission platforms (e.g., IRIS CRM, Tilled, Payrix, Stripe, or in-house systems).
• Familiarity with ISO/agent agreements and payment processing revenue models.
• Understanding of chargebacks, network fees, and merchant portfolio management.
• Background in Finance, Accounting, Business, or related fields.

Core Competencies

• Analytical thinking
• Accuracy & attention to detail
• Problem-solving
• Confidentiality and data integrity
• Communication & partner support
• Process improvement
• Time management, especially during payout cycles

Typical KPIs

• Accuracy rate of monthly payouts
• Timeliness of residual and bonus distribution
• Partner satisfaction (internal and external)
• Reduction of payout disputes or errors
• Automation and efficiency improvements in payout processes

Position Summary

The Senior Manager, Global Benefits leads the strategy, design, and governance of Shift4’s global benefits programs across all regions to ensure alignment with the company’s Total Rewards philosophy, regulatory requirements, and global growth objectives.

This role partners closely with HR, Finance, Legal, and external brokers to develop competitive, compliant, and scalable benefits programs that support employee well-being, manage risk, and optimize cost. The Senior Global Benefits Manager oversees global health, welfare, retirement, and risk programs, ensuring operational excellence and consistency across 30+ countries.

Key Responsibilities

• Lead the design, implementation, and continuous improvement of global benefits programs, including health, welfare, retirement, and insured risk benefits across all regions.
• Oversee annual benefits renewals, vendor negotiations, and broker partnerships to ensure competitive positioning and cost discipline.
• Manage global benefits governance, including compliance with local labor laws, statutory requirements, and multinational pooling arrangements.
• Partner with Finance to forecast and manage global benefits costs, including trend analysis, stop-loss strategy, and renewal modeling.
• Lead benefits integration efforts for acquisitions, ensuring seamless transition and alignment to Shift4’s benefits framework.
• Develop and maintain global benefits policies and documentation, ensuring clarity and consistency across geographies.
• Partner with HR Business Partners to advise on local benefits practices, employee inquiries, and country-specific requirements.
• Monitor regulatory developments and market trends (e.g., EU directives, pension reforms, healthcare cost trends) and provide strategic recommendations.
• Oversee benefits administration processes and ensure accuracy, vendor performance, and service quality.
• Support employee communication and education efforts related to benefits programs.
• Drive global benefits harmonization initiatives where appropriate while balancing local regulatory and market realities.

Minimum Requirements

• 7+ years of progressive experience in global benefits or total rewards, with direct experience managing multi-country programs.
• Strong understanding of global health, welfare, retirement, and risk benefit structures.
• Experience working with multinational brokers (e.g., Mercer, WTW, Aon) and global pooling arrangements.
• Knowledge of international regulatory frameworks and statutory benefit requirements.
• Strong financial acumen with experience in benefits cost forecasting and trend analysis.
• Demonstrated ability to manage vendors and negotiate contracts effectively.
• Strong project management skills, particularly in global rollouts or M&A integration.
• Excellent communication skills with the ability to translate complex benefits information into clear guidance.
• Experience in a high-growth, global technology or payments environment preferred.

Shifft4 is expanding globally and we are adding to our teams, seeking a Senior Workday Reporting & Analytics Analyst to drive the design, development, optimization, and delivery of Workday reports, dashboards, and analytics solutions that empower data-driven decision-making across the organization. This role will be a technical expert in Workday reporting capabilities, including calculated fields and Workday Prism Analytics, and will collaborate closely with HR, IT, and cross-functional partners to translate business needs into scalable reporting solutions. This individual will be central to advancing self-service reporting, improving data quality, and enabling HR and business leaders with actionable insights.

This role is onsite and can be based at any of the following Shift4 locations: Tampa, FL / Center Valley, PA / Atlanta, GA

Key Responsibilities

• Design, build, test, and maintain Workday reports using standard and advanced reporting tools (Matrix, Composite, Trending, etc.) and calculated fields to meet operational and strategic needs.
• Develop and optimize Workday dashboards, Discovery Boards, and visual analytics that support managers, HR partners, and leadership.
• Lead requirements gathering with HR stakeholders, translating business needs into efficient, scalable reporting solutions.
• Build and maintain Workday Prism data models that integrate multiple sources and enhance reporting capability.
• Troubleshoot, analyze, and resolve issues with existing reports and dashboards, ensuring data integrity and performance.
• Partner with HR, IT, Finance, and other teams to surface analytics needs, prioritize deliverables, and support data governance.
• Support testing, validation, and enhancement activities for Workday releases and new module rollouts.
• Document reporting logic, data models, user guides, and best practices; create job aids and training materials to increase self-service adoption.
• Assist in defining reporting standards and governance frameworks to ensure consistency across the enterprise.
• Collaborate on HR process improvement, identifying opportunities to automate manual tasks and improve data flows.
  
  

Required Qualifications

• Bachelor’s degree in Information Systems, HRIS, Data Analytics, Business, or related field (or equivalent experience).
• 5+ years of experience in Workday reporting and analytics, including hands-on design of complex reports and dashboards.
• Proficiency in Workday reporting tools, including advanced reporting and calculated fields.
• Strong analytical, problem-solving, and detail-oriented skills.
• Excellent communication skills in English, including the ability to explain technical concepts to non-technical audiences.
• Proven ability to manage multiple priorities and deliver projects on time.
  
  
  

Preferred Qualifications

• Workday Certification(s), especially in Reporting or Prism.
• Experience working with Workday Prism Analytics and multi-source data models.
• Experience with HR data governance, KPI definition, and reporting standards.
• Familiarity with Workday Security roles and access structures.
• Prior experience in HR/People Analytics context or large global organizations.
  
  

Core Competencies

• Technical Mastery: Deep understanding of Workday reporting capabilities and data structures.
• Analytical Acumen: Ability to interpret complex datasets and build meaningful insights.
• Collaborative Execution: Works cross-functionally to deliver practical solutions.
• Business Impact Focus: Oriented toward delivering operational and strategic value through reporting and optimization.

What You’ll Do Now and Grow Into

The Senior Workday Reporting & Analytics Analyst will be a core member of the HR Analytics department, advancing our reporting maturity, expanding self-service capabilities, and enabling leaders with timely, accurate insight. Over time, this role will help define reporting best practices, drive process efficiency, and contribute to strategic workforce analytics initiatives that shape decision-making across the company. 

#LI-BN1

OVERVIEW

Reporting to the Senior Manager, HR Operations, the Coordinator, People Operations serves as a key point of contact for employees and managers seeking day-to-day HR support. This role is responsible for triaging and responding to inquiries through the People Services inbox, processing routine HR transactions, and ensuring that employees receive accurate, timely, and professionally delivered service across the full spectrum of HR operations.

This is a professional-level HR role requiring foundational knowledge of employment practices, HR systems, and service delivery. The Coordinator must bring sound judgment to prioritize competing requests, recognize when issues require escalation, and maintain accuracy and confidentiality in all employee data and communications. It is not an administrative role — the Coordinator is expected to understand the ‘why’ behind HR policy and process, and to represent the People Services function with competence and accountability.

This position has been created to strengthen frontline HR service delivery and ensure consistent, high-quality support for Abacus Group’s approximately 900 employees across the US, UK, and UAE. The successful candidate will bring a customer-service orientation, a genuine commitment to operational excellence, and the initiative to take ownership of their work from inquiry to resolution.

JOB DESCRIPTION

DUTIES AND RESPONSIBILITIES

People Services Inbox & Triage (40%)

• Own daily monitoring and timely response to the People Services inbox, ensuring all inquiries receive a professional first response within established SLA windows
• Accurately triage incoming requests by category, urgency, and complexity — resolving routine inquiries independently and escalating complex or sensitive issues appropriately to HRBPs or the Senior Manager, HR Operations
• Prioritize competing requests with sound judgment, demonstrating consistent ability to distinguish high-impact issues from lower-priority items
• Track and document all case activity to enable reporting on volume, response times, and recurring themes
• Contribute to knowledge base and FAQ development to reduce repeat inquiry volume over time

HR Transactions & Employee Lifecycle (30%)

• Process routine employee lifecycle transactions in Workday including hires, terminations, job changes, department transfers, and compensation updates
• Ensure data accuracy and integrity across all HRIS entries; perform regular audits to identify and correct discrepancies
• Support onboarding coordination including new hire documentation, I-9 processing, and first-day logistics in partnership with Talent Acquisition
• Assist with offboarding administration including separation paperwork, final pay coordination, and benefits termination notifications
• Process leave of absence requests and maintain accurate leave tracking records

Benefits & Payroll Support (15%)

• Respond to employee inquiries related to benefits enrollment, eligibility, and plan information, escalating complex cases to the Payroll, Benefits & Retirement Plans Specialist
• Support open enrollment administration including employee communications, system updates, and enrollment tracking
• Assist with payroll-related employee inquiries, directing technical payroll questions to the appropriate specialist while providing accurate first-line information
• Coordinate basic deduction changes and updates in Workday as directed

HR Operations & Process Support (15%)

• Maintain and update HR documentation, SOPs, and employee-facing resources on SharePoint and other internal platforms
• Generate routine HR reports and data pulls from Workday to support team needs
• Support HR projects and initiatives as assigned, including compliance activities, policy rollouts, and integration efforts
• Partner closely with HRBPs and the HR Operations team to ensure consistent service delivery and a seamless employee experience
• Identify opportunities to improve processes and reduce inefficiencies in HR service delivery

KNOWLEDGE, SKILLS, AND ABILITIES

HR Knowledge & Service Delivery

• Working knowledge of foundational HR principles including employment law basics, employee lifecycle processes, and benefits administration
• Ability to triage HR inquiries accurately, distinguishing routine requests from escalation-worthy situations
• Familiarity with federal and state employment regulations sufficient to provide accurate first-line guidance and recognize compliance risk
• Understanding of HR policy and the ability to interpret and explain policy to employees in plain language
• Commitment to service delivery excellence — responsive, accurate, and employee-centric in all interactions

Systems & Technical Skills

• Proficiency with HRIS platforms; Workday experience strongly preferred
• Solid Microsoft Office skills including Excel (VLOOKUP, filters, basic formulas), Outlook, and SharePoint
• Comfort generating and reviewing HR data reports and identifying discrepancies
• Ability to learn new systems and adapt to technology changes quickly
• Experience using case management or ticketing tools is an asset

Prioritization & Operational Judgment

• Demonstrated ability to manage a high volume of competing requests and consistently prioritize by impact and urgency
• Self-directed and organized, with strong ability to manage tasks to completion without constant supervision
• Proactive follow-through — takes ownership of inquiries from receipt through resolution and communicates status appropriately
• Recognizes the difference between issues that can be resolved independently and those requiring escalation or legal guidance

Communication & Professionalism

• Clear, professional written communication with an ability to explain HR topics accessibly to a non-HR audience
• Strong interpersonal skills and genuine customer service orientation
• Ability to handle sensitive and confidential employee information with discretion and integrity
• Comfortable working across a geographically distributed, multi-entity organization
• Collaborative approach with strong ability to partner with HRBPs, Finance, and Operations teams

ATTRIBUTES THAT WILL DRIVE SUCCESS

• who treats every employee inquiry as an opportunity to represent People Services with professionalism and care SERVICE-FIRST MINDSET
• who can rapidly assess the urgency and complexity of competing requests and act accordingly — every time TRIAGE EXPERT
• who takes full accountability for People Services responsiveness and sees unanswered inquiries as a personal priority INBOX OWNER
• who processes transactions accurately and audits their own work before submitting DETAIL-ORIENTED OPERATOR
• who understands enough HR practice to guide employees correctly and know when to escalate POLICY-INFORMED
• comfortable in Workday and capable of learning new tools without hand-holding SYSTEM-SAVVY
• who keeps employees and teammates informed and doesn’t let requests fall through the cracks PROACTIVE COMMUNICATOR
• who supports the HR Operations team and HRBPs in delivering a best-in-class people experience TEAM PLAYER

Qualifications 

• Human Resources, Business Administration, Organizational Development, or related field
• With demonstrated HR knowledge and relevant experience
• HR generalist, HR coordinator, or HR operations experience

The Benefits of Working for Abacus

• Exposure to a diverse array of technologies.
• Internal opportunities for career advancement.
• Part of a team of experienced technicians that aim to deliver exceptional service
• Competitive compensation.
• Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO.
• Opportunities to further technical education through online courses.
• Positive, friendly, and supportive office environment.
• Workplace perks including healthy snacks and team-building events.

M3 (www.m3as.com) is a leading provider of hospitality-specific software solutions, delivering cloud-based tools for hotel accounting, financial reporting, labor management, payroll, and business intelligence. Built by hoteliers for hoteliers, M3 empowers hotel owners, operators, and management companies to streamline back-office operations, reduce costs, gain real-time insights, and drive portfolio performance across thousands of properties in North America and beyond.

Description Summary:   

The Payroll & People Operations Analyst plays a critical role in ensuring employees are paid accurately and on time, supported through key moments in their employment lifecycle, and equipped with clear, accessible information about their benefits. This role blends technical payroll expertise with a people-first mindset, supporting both day‑to‑day operations and long‑term process improvements across HR systems, compliance, and employee experience. This is a hybrid role with 2 days in office and 3 days remote.  

 Essential Duties: 

Payroll Administration 

• Process payroll accurately and on established schedules. 
• Reconcile payroll data and resolve discrepancies. 
• Ensure compliance with federal and state wage and hour regulations. 
• Process end‑to‑end payroll for all employees, ensuring accuracy, timeliness, and compliance with federal, state, and local regulations. 
• Maintain payroll records, audit data for discrepancies, and resolve issues proactively. 
• Partner with Finance on payroll reconciliations, journal entries, and reporting. 
• Manage off‑cycle payrolls, bonuses, commissions, and adjustments as needed. 
• Ensure proper taxation, garnishments, and deductions are applied. 
• Support year‑end activities including W‑2 distribution and payroll audits. 

Benefits Support & Administration 

• Serve as a primary point of contact for employee benefits questions, including health, dental, vision, disability, FSA/HSA, retirement plans, and leave programs. 
• Support open enrollment, benefits onboarding, and life‑event changes. 
• Partner with benefits brokers and vendors to resolve employee issues and maintain accurate enrollment data. 
• Assist with benefits billing, audits, and monthly reconciliation. 
• Maintain up‑to‑date documentation and employee resources related to benefits. 

People Data & Reporting 

• Maintain accurate employee data across HR systems, including compensation, job, and status changes. 
• Develop and maintain recurring reports related to headcount, turnover, and workforce data. 
• Provide timely and accurate reporting to support internal stakeholders. 
• Identify and resolve data inconsistencies and ensure ongoing data integrity. 
• Support improvements to reporting processes and tools.  

HRIS & Data Management 

• Maintain HR systems to ensure employee data is current and accurate. 
• Execute system updates related to hires, terminations, and employee changes. 
• Perform regular audits to ensure consistency and reliability of data. 
• Support enhancements to system workflows and reporting capabilities.  

People Operations Support 

• Support onboarding, offboarding, and employee lifecycle processes from a systems and operations perspective. 
• Ensure all employee changes are processed accurately and in a timely manner. 
• Partner with People Operations team members to support day-to-day operational needs.  

Leave Administration 

• Coordinate leave intake and documentation (FMLA and applicable state leave). 
• Track leave eligibility and timelines. 
• Coordinate payroll and benefits impacts related to leave. 
• Maintain accurate leave records and compliance documentation.  

Employee Support  

• Respond to employee inquiries related to payroll, benefits, and HR systems. 
• Support onboarding and offboarding logistics. 
• Maintain confidentiality when handling sensitive employee data. 

Education/Training/Experience:  

• 3–5+ years of payroll or HR operations experience. 
• Strong understanding of payroll processes, wage and hour laws, and tax regulations. 
• Experience with HRIS and payroll systems (e.g., UKG and Greenhouse (preferred) ,ADP, Paylocity, Workday, etc.) 
• Experience supporting employee benefits administration. 
• Familiarity with HR compliance requirements (FMLA, ACA, COBRA, etc.). 
• Ability to manage confidential information with discretion and professionalism. 
• High attention to detail, strong analytical skills, and a commitment to accuracy. 
• Excellent communication skills and a service‑oriented mindset. 
• Experience in a mid-sized or scaling organization preferred 
• Bachelor’s degree in accounting, HR, Finance, or related field preferred. 
• Certified Payroll Professional (CPP) designation is a plus 
• Experience processing multi-state payroll preferred. 

Job Title:  Head of Communications

What Makes Us Unique:

At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. 

How You'll Make an Impact:

We’re looking for a Head of Communications to own our global narrative and elevate Cloudbeds as a leading voice for hospitality technology and the industry at large.

This is a senior, high-impact individual contributor role for an experienced communications leader who wants strategic ownership, executive access, and the opportunity to influence how the industry thinks.  

As Head of Communications, you’ll be the primary owner of Cloudbeds’ external voice. You’ll report to the VP of Marketing and collaborate closely with executive leadership, regional leadership, and our PR agency to define and amplify our point of view across media, thought leadership, and industry presence across the globe. You will:  

• Own Cloudbeds’ global communications strategy, spanning PR, thought leadership, executive visibility, and industry influence; 
• Define Cloudbeds’ positions on key industry topics, including the role of AI and the future of travel booking, hotel operations, and guest experience, and translate them into strong narratives that align with Cloudbeds brand and market positioning;
• Lead all company press releases and major announcements, ensuring clear, compelling, and consistent messaging; 
• Create and shape thought leadership in collaboration with Content Marketing, including bylines, op-eds, keynote narratives, and industry commentary;
• Act as a spokesperson for Cloudbeds in select media interviews, podcasts, and industry events; 
• Proactively identify and secure high-value speaking opportunities for Cloudbeds executives at major global conferences and events;
• Prepare executives for external visibility through messaging frameworks, media training, and presentation coaching;
• Own the development of keynote decks, executive presentations, and event materials in partnership with field marketing; 
• Build and maintain strong relationships with journalists, editors, and industry influencers across trade, hospitality, and mainstream media;
• Develop differentiated media pitches that drive meaningful coverage and position Cloudbeds as a thought leader;
• Serve as the primary liaison with PR agencies—setting direction, reviewing performance, and ensuring alignment with business priorities;
• Track and measure the impact of communications and PR efforts, using insights to refine strategy and improve results.

This is a chance to shape the public narrative of a fast-growing global SaaS company at a pivotal moment for the hospitality industry. You’ll have real influence, executive access, and the opportunity to help define how hotels think about the future.

What You Bring to the Team:

We’re looking for a seasoned communications professional who thrives as a trusted, senior-level contributor who can own both strategy and execution. You bring:

Extensive experience in communications, PR, or corporate messaging within hospitality, hotel tech, or adjacent B2B SaaS industries; A strong network of hospitality media, industry analysts, hoteliers, consultants, and influencers; Deep familiarity with major global hospitality and technology events—and how to maximize executive presence at them; Exceptional messaging instincts and the ability to articulate a clear, provocative point of view; Excellent writing and verbal communication skills; equally comfortable on stage, on camera, on a podcast, or behind the keyboard. Experience partnering closely with senior executives and serving as a trusted communications advisor; A self-directed, roll-up-your-sleeves mindset—you’re strategic, but you’re not afraid to do the work.

What Success Looks Like:

• Cloudbeds has a clear, differentiated, and compelling point of view that consistently shows up across media, events, executive communications, and thought leadership.
• Our executives are visible, well-prepared, and increasingly sought after as industry voices at top-tier global hospitality and technology events.
• Media coverage is proactive, high-quality, and aligned to our strategic priorities — reinforcing Cloudbeds as a hospitality industry leader and top vertical SaaS company. 
• Major announcements and narratives are sharp, cohesive, and elevate our brand positioning in the market.
• Communications is viewed internally as a strategic growth driver and trusted partner to leadership.

#LI-AM1

This application is for Clinic-specific role Aesthetic Registered Nurse (RN). Please utilize this if you are interested in working with Skin Laundry, but do not see a role open right now that matches what you are looking for. We are growing and always looking for great talent!

Location:  Atlanta, GA

Compensation: $22/hr base rate + tips & commission | $40/hr guaranteed rate

Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed. 

Physical Requirements: This role requires long periods of Sitting & standing. Individuals are required to lift and move inventory and other clinic assets. 

Job Summary 

As part of the clinic team the Aesthetic Registered Nurse is a medical skincare professional who partners with their clinic team to provide clients’ excellence services with advanced medical-grade technologies and skin care product recommendations on their customized skin care journey. While other companies also specialize in injectables, hair removal and tattoo removal, we specialize in one thing - facials.  Helping develop effective routines and customized plans for clients with compassion and high-energy. RN’s should be ready to join a hard-working & high volume medical-grade skin care clinic. 

Reports To: Clinic Manager 

Qualifications

Required education: 

Associate 

Required experience: 

Registered Nurse (RN): 3 years on the job as an RN (clinicals not included)

Required license or certification: 

Registered Nurse (RN) 

Current State Nursing License 

BLS 

Senior Laser Practitioner License highly preferred.

• 2 years of experience in Skin Care/Aesthetics or customer service preferred and 3 years of work experience in a clinical environment as an RN.
• Current RN State License Basic Life Support Certification is required through the American Heart Association
• Sr Cosmetic Laser Practitioner certification highly preferred
• Clinically competent, professional, compassionate, functions well with the team, and able to provide safe and therapeutic services.
• Customer service is our #1 priority, must have exceptional communication skills be capable of problem-solving.
• Must have an outgoing personality yet calming presence, making clients comfortable.
• Attentive, able to listen and read customers to ensure high Skin Laundry standards are always met.
• Attention to detail in following company protocol and goal oriented.
• Must prioritize client safety and customer service and be able to make clinical decisions, knowing when to ask for assistance.
• Able to work weekends (40 hours per week) 

Responsibilities Include:  

Creating Curated Client Experiences 

-Present & promote customized no-downtime laser facials best suited for current and perspective clients’ personal skincare needs and are safe and effective for all skin types. 

-Discuss the importance of the skin care protocols created by the medical team. 

-Celebrate the success of the results our clients seeing. 

 Supporting Store Operations Success 

-Support clinic success by improving efficiency and accuracy amongst all processes and procedures within the business 

-Assists with training (precepting), coaching, and developing staff members to understand and execute operational expectations 

-Establishes adequate staff to ensure timely patient visits 

-Strong communication skills, ability to multitask, and comfortability with computer/store systems 

-Establishes and maintains effective client retention processes  

Enhancing Skin Laundry Culture  

-Partner with clinic team to provide people-oriented, enjoyable & comfortable workplace of belonging. 

-Respect and support all team members individuality & provide an inclusive environment 

-Understand opportunities and support the team to meet personal & clinic goals. 

-Maintains organizational relationships   

5 ways we give back to YOU 

We are committed to your growth

You are our priority. Skin Laundry has a team of individuals who are responsible for building out a roadmap that makes your success and development guaranteed - as long as you are willing to put in the work.

Work/Life Balance

We believe that all our team members should be cared for as a HUMAN first and foremost. We have an extensive Holiday Policy and are working relentlessly to release new initiatives that support your mental health in and out of work.

You will be led, not managed

The days of being managed are over. We believe that success comes from working alongside a People Leader who is there to support and uplift - not criticize and over-look. 

Speak Up Culture

Let’s face it - suffering in silence should no longer be the norm. At Skin Laundry your voice is not only heard, but VITAL to the health of the organization. You have a safe space to speak up, give feedback, and share your needs. 

We don’t hire jerks

It’s as simple as that. We are a group of humble, kind, and self-aware individuals - there is no room for bullying, gossip, racism, or any other kind of discrimination or intolerance here.

We love hearing from anyone who is enthusiastic about transforming the skin care & beauty industry. Not sure you meet all the qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply   

This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice. 

Role Overview

We are seeking a DFM Engineer to join our Project Engineering team. This role is a replacement due to a recent termination. The DFM Engineer will collaborate closely with customers across various industries — including aerospace, defense, automotive, industrial, and medical devices — to evaluate manufacturability, optimize designs, and ensure successful project delivery.

You will work directly with Xometry’s manufacturing partners, internal teams, and customers to solve engineering challenges and support production execution.

Key Responsibilities

• Evaluate customer designs for manufacturability and recommend improvements using Xometry’s technologies and capabilities.

• Develop and implement sourcing strategies that ensure quality and cost efficiency.

• Support production troubleshooting to ensure smooth order execution and customer satisfaction.

• Interface with machine shops, fabrication partners, internal teams, and clients to drive project success.

• Participate in initiatives to expand and strengthen Xometry’s manufacturing partner network and technical capabilities.

Qualifications

• Bachelor’s degree in Manufacturing Engineering, Mechanical Engineering, or a related technical field.

• 2–4 years of experience in an engineering or manufacturing environment.

• 1–2 years of hands-on manufacturing engineering experience focusing on CNC machining and/or sheet metal fabrication.

• Strong understanding of process cycle times, material and geometry limitations, and cost optimization.

• Experience collaborating with suppliers, OEMs, and customers.

• Proficiency in 3D CAD modeling software (SolidWorks preferred).

• Solid knowledge of GD&T and inspection/QA practices.

• Proven ability to identify DFM issues from CAD models and technical drawings.

• Experience with CNC machining, sheet metal fabrication, and 3D printing is highly desirable.

Additional Technical Expertise (Preferred)

• Knowledge of 3/4/5-axis milling and turning with live tooling.

• Familiarity with post-processing and plating finishes for machined parts.

• Experience with specialty processes such as EDM, grinding, honing, and lapping.

• Understanding of material selection and forming technologies (press brake, laser/waterjet cutting, welding, stamping).

Personal Attributes

• Strong problem-solving skills and ability to make quick, informed decisions.

• Excellent communication and collaboration abilities.

• Adaptability to a fast-paced, dynamic work environment.

• Customer-focused mindset with attention to detail.

Other Details

• Overtime: May be required, depending on project demands.

• Home Office: Corporate Laptop 

• Team spirit and friendly atmosphere: we work in an open, friendly and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone

• Development opportunities: we are a fast growing company, each new task is an interesting challenge for the team

• Flexibility: speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions and remain effective in the face of uncertainty
• Onboarding: Well structured onboarding plan for new employees combining all in one process, technology, and systems components.

TimeZome 

Working hours from 2-3 a.m. CET 

Working Schedule 

Working days: Tuesday to Saturday. Sunday and Monday are now considered the weekend

#LI-Remote

LOCATION: The Legal Counsel position is a remote, work-from-home role, as are all positions at Acceleration Partners (a structure central to our culture and vision to change the work/life paradigm). Some travel is required for client meetings, internal meetings, conferences, and other events. Ideally this candidate would be in EST or CST.

THE ROLE: Legal Counsel

Acceleration Partners has grown significantly over the last several years, and with that growth has come increasingly complex legal needs. Our global footprint now spans Europe, Latin America, Asia, and Australia, and we work with some of the world's leading brands. With over 300 employees across multiple countries and a commitment to running a profitable, operationally excellent business, we are looking for full-time Legal Counsel who will serve as our in-house legal resource across contracts, and occasionally support compliance, data privacy and HR matters.

This role serves as a key legal partner to the business, providing practical, risk-balanced guidance while enabling commercial objectives across a globally distributed organization.

This is a unique opportunity for an attorney who wants meaningful, substantive work, applying deep legal expertise in a more focused, flexible environment — fully remote.

At Acceleration Partners, everything we do comes back to three core values: Own It, Embrace Relationships, and Excel & Improve. This role requires contract expertise, sound judgment, and the ability to build trust quickly with internal teams and external clients alike. If you're looking for a role where your legal instincts directly shape how a growing company operates, this is it.

TOP 5 JOB RESPONSIBILITIES:

Client Contracts: Own the end-to-end client contract process. Draft, review, and negotiate client services agreements using a clear understanding of both our business and the client's needs. Ensure all language is legally sound, enforceable, and aligned with company interests. Work directly with our sales team to redline and negotiate non-standard terms.

Vendor Contracts: Serve as the primary legal point of contact for vendor relationships. Review supplier agreements to verify compliance with company policies and applicable international, federal, and state regulations. Flag risk and recommend practical solutions that keep the business moving. Ensure vendors meet data privacy and security standards, including appropriate data processing, cross-border transfer mechanisms, and confidentiality obligations.

Disputes and Legal Matters: Handle low-level disputes and legal inquiries that arise in the normal course of business. Provide sound, practical legal guidance to internal teams for routine matters.  Liaise with external counsel as needed on more complex issues, and draft and manage legal correspondence, including demand letters, cease and desist notices, and other dispute-related communications. Significant litigation, regulatory matters, or high-risk disputes will be managed in coordination with external counsel.

HR Legal Advisory: Partner with our People team to advise on employment-related legal questions, including compliance, policy questions, and employee relations matters. Provide practical, business-oriented guidance that balances legal compliance with operational realities. Escalate complex, multi-jurisdictional, or high-risk employment matters to external counsel where appropriate.

Corporate Governance:
Support basic corporate governance matters across the company’s global entities, including drafting of company resolutions or coordination with internal stakeholders and external service providers on entity management and required filings, as needed.

Contract Oversight and Record Keeping: Maintain accurate records for all active and completed contracts. Monitor contract timelines and proactively manage renewals, extensions, and close-outs. Proofread and fact-check all legal documents for accuracy and consistency, and communicate contract terms clearly to non-legal colleagues.

YOU'RE A GREAT FIT IF YOU:

• Have deep contract law expertise and the judgment to know when to move quickly and when to slow down.
• Are comfortable operating independently with minimal oversight.
• Can translate complex legal language into plain, clear guidance for non-lawyers.
• Bring a practical, business-minded approach — you understand that legal decisions exist in a business context.
• Have working familiarity with data privacy concepts (e.g., GDPR) as applied in commercial contracts.
• Are organized, deadline-driven, and take personal ownership of your work.
• Thrive in a remote environment and communicate proactively with distributed teams.
• Are looking for a role with real responsibility and a manageable pace — substantive work without the grind.
• Are able to operate as a trusted advisor, balancing legal risk with business objectives in a fast-moving environment.

MINIMUM QUALIFICATIONS:

• J.D. and active bar membership (or retired in good standing)
• 8+ years of legal experience, with meaningful depth in contract law
• Prior in-house or agency/services industry experience preferred
• Experience with data protection/privacy matters (e.g., GDPR, cross-border data transfers, DPAs) strongly preferred
• Experience advising on employment and HR-related legal matters is a plus but not required
• Strong communication skills — written and verbal — with the ability to work across functions
• Comfortable with international contracts and multi-jurisdictional considerations
• Confident making decisions independently while knowing when to escalate

WHAT SUCCESS LOOKS LIKE:

Within 3 months: Full command of our existing contract library, processes, and active client agreements. Integrated into the sales and people team workflows. Handling routine contracts independently.

Within 6 months: Trusted legal resource for the business. Managing all inbound and outbound contracts, advising on disputes and HR matters without escalation, and contributing to process improvements that reduce risk and improve efficiency across the company. Acting as a go-to partner for cross-functional teams, proactively identifying legal risks and driving practical, scalable solutions.

WHY ACCELERATION PARTNERS?

Acceleration Partners is the world’s largest and first-to-market Partnership Marketing Agency creating and nurturing partnerships that drive exceptional measurable outcomes for their clients. Managing clients in 40+ countries, AP’s global team of 300+ focuses on data-driven strategies that connect brands to the right consumers through affiliate and influencer All of our work is supported by APVision, our proprietary technology suite which leverages the largest dataset of any agency in the Partnership Marketing agency ecosystem. Serving over 200 brands—including household names like Amazon, Apple, Target, Google, Marriott, Coinbase, and Burberry—AP’s diversified team is creating what’s next in the industry by building high-performing partnership marketing programs. As the only truly integrated global partnerships agency, AP prides itself on being at the cutting edge of industry developments and leveraging proven expertise to deliver unique solutions for brands seeking sustainable growth.

AP PERKS & BENEFITS - WHAT WE OFFER 

• 100% remote work for everyone 

• Group medical, dental, and vision coverage insurance (with opt-out benefits) 

• 401K with matching 

• Open Paid Time Off 

• Summer & Holiday Wellness Breaks in July and December 

• Volunteer and Birthday Time Off 

• Focus Fridays 

• Paid Parental Leave Benefits 

• Wellness, Technology & Education Allowances 

• Paid sabbatical leaves, donation matching, and more!! 
• Target base salary is $160-180K + bonus depending on location and experience.

Benefits may vary based on employment status or country location. 

Acceleration Partners is committed to a diverse workforce and we are an equal opportunity employer. We evaluate applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability, or veteran status.

#LI-REMOTE  

*GLSDR 

#LI-MG1 

LOCATION:

• For those that live within a reasonable commuting distance  of a BDA location — Woodinville, WA; Atlanta, GA; Austin, TX; Dallas, TX; Troy, MI; or Indianapolis, IN — the role offers a flexible onsite schedule of onsite 4 days per week (with 1 day remote). There is a strong preference to hire near one of these locations.

• This role is remote for candidates not located within a reasonable commuting distance from one of our BDA office locations.

Position Summary

As a key member of the Sales Leadership Team, the Director, Client Services plays a vital role in both the strategic direction and day-to-day leadership of assigned enterprise and hybrid client accounts. This role requires a dynamic leader who combines strong sales and operational acumen with the ability to drive strategic growth, mentor high-performing teams, and build trusted long-term client and internal partnerships.

You will be responsible for leading a team which may consist of National Account Director(s), National Account Manager(s), Account Manager(s) and Associate Account Manager(s), driving revenue growth across a portfolio of enterprise accounts, and ensuring consistent, high-quality delivery of branded merchandise solutions that meet client objectives and contractual commitments. This is a client-centric, results-driven position focused on delivering value through partnership, innovation, and operational excellence.

Key Responsibilities

Strategic Leadership & Planning

• Collaborate with Sales, Program and Operational leadership to define account-specific growth strategies and align them with overall business objectives.
• Lead strategic planning sessions with account teams to develop marketing, promotional, and brand engagement strategies for key clients.
• Analyze financial data, sales trends, and client performance to craft strategic plans and ensure continued margin and revenue growth.
• Represent client needs within BDA and act as a key voice in Sales Leadership discussions, contributing to broader company planning and best practices.

Client Relationship Management

• Serve as the sales leadership point of contact for a portfolio of enterprise accounts, building long-term, trusted partnerships with clients.
• Lead efforts to understand and address client priorities, KPIs, and brand compliance standards while proactively identifying opportunities for added value.
• Oversee the development and execution of Quarterly/Annual Business Reviews (QBRs/ABRs) and other strategic initiatives.
• Monitor and enhance client satisfaction using data and insights such as NPS and VOC feedback.

Team Leadership & Development

• Manage, mentor, and develop a team of Account Managers and support staff, fostering a culture of accountability, collaboration, and continuous growth.
• Continually ensure updated Large Account Management Plans are well- documented for clear achievable strategy goals, executed by assigned team members, followed by all internally, and are designed to meet and exceed client expectations.
• Create client purpose, vision and business objectives which extend out from one to three years as a proactive retention strategy.
• Conduct regular 1:1s, team meetings, performance reviews, and coaching conversations to ensure alignment with KPIs and forecast goals.
• Support professional development, identify leadership potential, and create growth opportunities within the team.
• Partner with HR to lead hiring, onboarding, and talent planning efforts.

Operational Execution & Sales Enablement

• Monitor team activity to ensure Salesforce CRM compliance, accurate forecasting, pipeline health, and timely quote/order processing.
• Oversee execution of large client projects and ensure alignment with internal resources, vendors, and compliance procedures.
• Collaborate with internal departments including Programs, Marketing, Merchandising, Sales Ops, and Finance to support seamless service delivery.
• Proactively forecast resource needs and potential allocations within assigned sales team and internally.
• Manage assigned P&L, budget targets, and OPEX controls to ensure both revenue growth and margin preservation.
• Client contract negotiation, content drafting, amendment/addendum drafting, execution management.

Cross-Functional & External Engagement

• Actively engage with industry trends, client industries, and marketplace developments to bring fresh insights and innovation to clients.
• Support business development efforts and assist with strategic pitches, program launches, and new client onboarding as needed.
• Represent the voice of the client in internal forums and act as a liaison across cross-functional teams.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or related field.
• 10+ years of experience in enterprise sales, account management, or client services, preferably in the branded merchandise or promotional products industry.
• 5+ years of direct team leadership and sales management experience.
• Strong track record of strategic client relationship management and revenue growth.
• Proficient in Salesforce or similar CRM platforms; strong Excel and PowerPoint skills.
• Exceptional communication, presentation, and negotiation skills, especially with executive-level clients.
• Financial acumen, including budgeting, forecasting, and margin analysis.
• Ability to manage multiple priorities in a fast-paced, client-focused environment.
• Willingness to travel approximately 50%.

Key Competencies

• Strategic and critical thinking with hands-on execution capability
• Leadership through collaboration and accountability
• Client-first mindset with a passion for brand building
• Analytical, data-driven decision making
• Creative problem-solving and adaptability

We are pleased to share the base salary range for this position is $150k to $180k. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA’s total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation.

#LI-LG1

#LI-Onsite

We are seeking an experienced Product Manager to lead the strategy, development, and implementation of the new systems, tools, and business processes that will power the next stage of growth.

Key Responsibilities

• Partner with leadership and department heads to define and communicate the vision for new solutions and tools that increase business outcomes.
• Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities.
• Lead the end-to-end product lifecycle - from discovery and requirements gathering to release, implementation into the business process, and continuous optimization.
• Act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage. Work closely with engineering and design teams to ensure timely, high-quality delivery.
• Analyze existing business processes and identify opportunities for automation and improvement. Re-engineer processes and implement new, effective solutions.
• Collaborate with business analysts, product designers, development teams, and other departments to get measurable outcomes. Be able to cover niche projects or product stages independently. 

Qualifications

• 5+ years as a Product or Project Manager with product expertise in a fast-paced digital or tech-driven company, delivering innovations with positive measurable results.
• Experience leading cross-functional teams and delivering impactful results.
• Deep understanding of modern product and project management practices. 
• Good understanding of when development is needed or not needed to solve the problem.
• Strong analytical mindset with the ability to make data-informed decisions.
• Strong organizational, planning, and delivery skills are a must.
• Excellent communication with strong stakeholder engagement and alignment skills.
• Proven records in business process analysis, optimization, and digital transformation.
• Experience in building automations to optimize processes and manual tasks.
• Self-driven, highly organized, and comfortable working remotely across time zones.
• Proficiency in building no-code/low-code prototypes and tools to validate hypotheses in the early stages.
• Previous BA experience is a plus.
• Fluent in English (spoken and written).

What We Offer

• Opportunity to shape the backbone systems of a modern, data-driven digital company.
• Autonomy to lead meaningful projects from ideation to impact.
• A collaborative, innovation-first environment that values initiative and experimentation.
• Reduced working hours on Fridays during the summer.
• Schedule: Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET.

Why Join Us

You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.

Vice President of Strategic Partners

Overview
The Vice President of Strategic Partners is a senior leadership role responsible for shaping and scaling client relationships across Arke’s portfolio. This individual will operate as a true player-coach — leading a team of Strategic Partners while serving as the executive lead on key accounts to drive strategic impact, operational excellence, and sustained growth.

At Arke, Strategic Partners sit at the center of how we create value. As VP, you will elevate that function — guiding teams and clients beyond transactional delivery into true partnership. You will help define vision, align business and digital strategy, and ensure our work consistently drives measurable outcomes.

This role requires a consultative leader who can navigate complex digital ecosystems, connect strategy to execution, and confidently lead conversations around scope, investment, and long-term transformation.

Arke Cultural Fit
Success at Arke is grounded in how we show up — for our clients and for each other. The VP of Strategic Partner embodies:

• Authentic partnership — builds trust through transparency, accountability, and follow-through
• Ownership mindset — treats client business as their own, prioritizing outcomes over outputs
• Strategic curiosity — seeks to deeply understand client industries, challenges, and opportunities
• Clarity in communication — simplifies complexity, especially around scope, costs, and decisions
• Bias for action — proactive, solutions-oriented, and always moving engagements forward
• Collaborative leadership — aligns cross-functional teams around a shared purpose

Responsibilities

Executive Client Leadership

• Serve as the senior strategic advisor across key client relationships
• Build and maintain trusted partnerships with executive stakeholders
• Shape long-term vision and ensure alignment between client goals and digital strategy

Team Leadership & Development

• Lead, mentor, and grow a team of Strategic Partners
• Establish best practices for client engagement, account growth, and governance (e.g., QBRs, account planning)
• Coach teams through complex client dynamics, scope discussions, and delivery challenges

Strategic Account Oversight

• Ensure all client work aligns to business objectives and delivers measurable impact
• Drive deep client immersion across teams to strengthen strategic relevance
• Champion proactive thinking—bringing forward new ideas, opportunities, and innovation

Growth & Commercial Ownership

• Own revenue growth and profitability across assigned accounts
• Identify and unlock organic growth opportunities
• Oversee scoping, pricing, and contract development (SOWs, MSAs, etc.)
• Drive financial performance through forecasting, margin management, and disciplined execution

New Business & Expansion

• Lead and support proposal development and pitch presentations
• Partner with business development to convert opportunities into long-term engagements

Operational Excellence

• Ensure strong governance across accounts, including documentation, billing, and delivery processes
• Manage multiple client stakeholders, internal teams, and concurrent workstreams
• Act as the senior escalation point to maintain alignment and momentum

What You’ll Be Overseeing (Strategic Partner Function)

You will lead a team responsible for:

• Serving as the primary client lead, delivering strategic counsel and relationship management
• Acting as the bridge between client and agency, ensuring clarity and alignment
• Managing day-to-day execution across multiple workstreams
• Driving account growth, profitability, and client satisfaction
• Developing proposals, presentations, and forward-looking opportunities
• Managing contracts, budgets, and billing processes
• Bringing proactive ideas and innovation to every engagement

Qualifications & Skills

• 5+ years of experience in account services within a digital agency (10+ preferred for VP-level)
• Proven track record of managing and growing profitable client accounts
• Strong experience across digital engagements, including websites, platforms, and integrated ecosystems
• Demonstrated leadership experience managing and developing teams
• Excellent communication skills—written, verbal, and executive-level presentation
• Strong consultative mindset with the ability to influence senior stakeholders
• Experience managing scopes, budgets, and contracts (SOWs, MSAs, invoicing)
• Ability to manage multiple priorities in a fast-paced environment
• Deep understanding of digital strategy, UX, technology, and modern web architecture

Why Arke

We design and build digital experiences that create meaningful human connection and drive business impact.

As VP of Strategic Partners, you’ll ensure those experiences don’t just launch—they land. You’ll transform client relationships into long-term partnerships, elevate team performance, and help bring ambitious digital visions to life.

The Challenge

The People Experience & Development (PXD) team at OneTrust is hiring a Senior People Programs Partner based in Atlanta, GA. 

PXD owns the core programs that shape what it’s like to work at OneTrust for employees around the world—from our company values and employee value proposition to onboarding, learning and development, career growth, performance reviews, engagement surveys, and in‑office experiences. Together, these programs create a connected, meaningful employee experiences and help make OneTrust a great place to work. 

Your Mission

This role designs and delivers OneTrust’s career growth ecosystem, helping employees understand how to grow through clear career frameworks, internal mobility, a talent marketplace, and mentoring. The focus is on making career growth structured, practical, and aligned to business needs. 

You Will

Below are a list of core responsibilities and area of focus:

Career Architecture 

• Support the design, documentation, and rollout of career progressions across job families and functions to enable consistent role clarity and growth expectations. 

• Partner closely with Total Rewards to align career architecture with job benchmarking, leveling, and job structures, ensuring consistency between career frameworks and compensation foundations. 

• Collaborate with HR Business Partners and functional leaders to translate career architecture into clear, practical guidance for employees and managers. 

• Help ensure alignment between career architecture and related people's processes, including performance enablement, talent review, and internal mobility. 

Career Growth Framework 

• Build and maintain a clear, scalable career growth framework that connects skills, experiences, and development pathways across roles and levels. 

• Translate concepts into simple, accessible tools and artifacts that employees and managers can use in meaningful career conversations. 

• Partner with Learning & Development and HRBPs to ensure the framework informs development planning, learning pathways, and talent decisions. 

• Evolve the framework over time based on business needs, functional feedback, and organizational maturity. 

Career Programs & Manager Enablement 

• Design, coordinate, and manage career growth programs such as stretch assignments, internal gigs, mentoring, and job shadowing. 

• Establish clear program approaches, governance, and operating models to ensure equitable access, clarity of roles, and scalable administration. 

• Develop manager tools, guides, and resources that enable high‑quality career and development conversations. 

• Drive adoption through effective change management, communications, and partnership with HRBPs and people leaders. 

You Are

• 8+ years of relevant experience in human resources/people organization focusing on talent management & career development 

• Prior experience in enterprise software, SaaS, or IT-specific software is a plus.  

• Bachelor’s degree in business, human resources, communications, and other related fields. 

• Experience supporting career frameworks, internal mobility, or talent development programs 

• Strong program execution and cross‑functional collaboration skills 

• Ability to translate concepts into simple, usable tools 

• Comfortable operating in evolving, build‑and‑scale environments 

The Challenge

As the BI Analyst within the R&D Operations team, you will play a pivotal role in driving operational excellence and delivering impactful data insights to support our global Product Management and Engineering teams. You will leverage data to influence decision-making, lead analytics projects from end to end, and provide strategic insights to enhance our Product Management and Engineering processes. The ideal candidate thrives in a hands-on analytics environment, has a strong background in data analytics, experience with SaaS Product and/or Engineering, and is eager to design metrics, solve complex problems, and drive reporting excellence.  

Your Mission

Data Analysis & Reporting  

• Develop and maintain dashboards and analytical reports to track key Product and Engineering velocity, quality, reliability metrics, and provide actionable insights.  
• Analyze Product and Engineering data to identify trends, challenges, and opportunities, supporting decision-making across multiple functions.  
• Create predictive models and scenario analyses to improve product strategies and planning, and engineering performance.  

Operational Support  

• Lead end-to-end execution of Product and Engineering analytics projects, from scoping requirements to delivering impactful results.  
• Develop and implement key performance indicators (KPIs) and metrics to measure and improve Product and Engineering effectiveness.  
• Build, maintain, and deliver high-quality dashboards and reports that provide clear visibility into R&D performance.  
• Analyze complex data sets to identify trends, solve problems, and uncover opportunities.  
• Partner with Product and Engineering Operations, Strategy, HR, Finance, and other business functions to align R&D operations with broader organizational objectives.  
• Provide ad-hoc operational and analytical support to Product and Engineering leaders as needed, ensuring smooth daily operations.  
• Evaluate, implement, and optimize analytics tools to enhance reporting capabilities and streamline R&D operations.  

You Are

• Analytical and Data-Driven: You have a strong aptitude for interpreting complex data and translating it into actionable insights.  
• Highly Organized: You thrive in fast-paced environments, managing multiple priorities with precision and attention to detail.  
• Tech-Savvy: Proficient in Microsoft Power BI and advanced Excel; experience with Snowflake is a plus.  
• A Collaborative Problem Solver: You enjoy working with cross-functional teams to address challenges and drive meaningful improvements.  
• Change-Oriented: Comfortable navigating ambiguity and leading initiatives that challenge the status quo.  

Your Experience Includes 

• Bachelor’s degree in Business Intelligence, Data Analytics, or a related field.  
• 4–6+ years in Business Intelligence, Data Analytics, or a related analytics role.  
• Demonstrated ability to analyze large datasets and deliver clear, actionable insights.  
• Experience handling sensitive and confidential information with discretion.  
• Proficiency in SQL for data extraction from data warehouses and performing data transformations.  
• Proficiency in utilizing Power BI to develop data models and dashboards. 
• Familiar with modern SaaS product development processes 

The Challenge

The People Experience & Development (PXD) team at OneTrust is hiring a Senior People Programs Specialist based in Atlanta, GA. 

This role plays a critical enabling role across the PXD portfolio. This role partners closely with PXD Program Managers to support the discovery, design, execution, and ongoing operations of enterprise people programs. The Specialist acts as a flexible, cross‑pillar resource—providing analytical horsepower, operational rigor, and execution support to ensure programs launch smoothly, scale effectively, and deliver meaningful impact. 

This role is ideal for someone who thrives in ambiguity, enjoys juggling multiple initiatives, and is energized by supporting high‑visibility programs that shape the employee and manager experience. 

Your Mission

• Partner with PXD Program Managers to support the discovery, design, and execution of enterprise people programs across the Experience, Performance, and Leadership & Development pillars. 

• Provide hands‑on operational and program support, including planning, documentation, coordination, and day‑to‑day execution. 

• Support program launches, pilots, and ongoing operations to ensure initiatives are delivered with high quality and operational excellence. 

• Support initiatives such as onboarding and delivering orientations, in-office activities, performance-related programs, manager enablement training and career frameworks to name a few. 

• Assist in developing guidance, templates, enablement materials, and program communications to ensure smooth execution. 

• Track participation, adoption, and operational metrics across PXD programs to understand effectiveness and opportunities for improvement. 

• Support feedback collection from employees and managers through surveys, focus groups, and qualitative insights. 

• Partner with Program Managers and PXD leadership to continuously improve the quality, clarity, and impact of the PXD portfolio. 

You Are

• Bachelor’s degree in business, human resources, communications, and other related fields. 

• 5–8+ years of experience in HR, People Programs, Talent Management, Learning & Development, or related fields. 

• Experience supporting or operating people programs at scale in a fast‑paced or evolving environment. 

• Strong program execution and operational skills, with exceptional attention to detail. 

• Ability to bring structure and clarity to ambiguous or evolving initiatives. 

• Strong collaboration and communication skills; comfortable partnering across teams and stakeholders. 

• Experience creating tools, templates, and guidance for managers and employees. 

• Experience in enterprise software, SaaS, or technology environments is a plus. 

The Role

We are hiring a VP, Business Operations to build and run the company’s business operating system—driving financial rigor, performance management, and cross-functional accountability at scale.

This role reports to the COO and serves as a critical counterbalance to a highly execution-focused leadership model. The mandate is to ensure the organization operates with clarity, discipline, strong economic decision-making, and consistent execution across the field.

Core Mandate

• Establish and run a company-wide operating cadence (weekly/monthly/quarterly)
• Build standardized KPIs and performance dashboards across regions and functions
• Drive budgeting, forecasting, and scenario planning
• Create visibility into margin, cost structure, and ROI by region and service line
• Enforce accountability and goal alignment across a distributed leadership team
• Support executive decision-making with clear, data-driven insights
• Partner with COO on resource allocation and prioritization

Enterprise Program Execution

• Ensure disciplined execution of cross-functional, company-wide initiatives (e.g., technology rollouts, operational transformations, new service implementations)
• Establish frameworks to plan, track, and deliver strategic programs at scale
• Drive alignment across operations, technology, HR, and finance to ensure initiatives land effectively in the field
• Identify execution risks early and drive course correction and accountability
• Ensure initiatives translate into measurable operational and financial outcomes, not just activity

Organizational Effectiveness & Talent Discipline

• Drive consistency in operating playbooks and field execution standards across regions
• Partner with the CHRO to strengthen performance management systems and rigor
• Help implement and scale high-potential identification and development programs
• Support succession planning for key operational and regional leadership roles
• Ensure talent decisions are aligned with business performance and strategic priorities
• Reinforce a culture of accountability, coaching, and measurable performance outcomes

Candidate Profile

Experience

• 10–15+ years in business operations, finance, strategy, or consulting
• Experience in large, distributed organizations (multi-site, 5,000+ employees)
• Background in field-based operations (e.g., security, facilities, logistics, services) preferred
• Strong exposure to P&L management, forecasting, and financial modeling
• Track record of building operating cadences and KPI-driven organizations
• Experience leading large-scale, cross-functional programs or transformations
• Experience partnering with HR/People teams on performance and talent systems

Capabilities

• High business IQ — connects operations, financial outcomes, and execution
• Structured and systems-oriented — drives rigor in performance, programs, and people processes
• Strong program leadership — ensures initiatives are executed consistently across a distributed organization
• Executive presence — able to influence and challenge senior leaders
• Analytical depth + practical judgment — not just reporting, but decision-shaping
• Operator mindset — understands real-world execution at scale

Style

• Low ego, high accountability
• Direct, clear communicator
• Comfortable operating in complexity and ambiguity
• Balances speed with rigor
• Values both performance outcomes and people development

Success Profile (12 Months)

• Fully implemented operating cadence and KPI framework
• Clear visibility into performance, profitability, and cost drivers
• Improved forecast accuracy and financial discipline
• Stronger accountability across regions and functions
• Increased consistency in field execution and playbook adherence
• Successful rollout of key enterprise initiatives (e.g., technology deployments) across regions
• More robust performance management and talent pipelines in place
• Leadership team making faster, more informed, and more disciplined decisions

Why This Role

• High-impact role at national scale
• Direct exposure to COO and executive leadership
• Opportunity to shape both the business system and execution system of the company

Critical to driving profitable growth, operational excellence, and scalable execution

#IND3

What Impact You’ll Have:

Tailored Access, a GRVTY Company is seeking Spanish Multi-Disciplined Language Analysts (MDLA) to support Department of Defense/IC missions at Augusta, GA. As a Spanish MDLA, you will be responsible for cryptologic language analysis while supporting IC missions that are vital to our national security.

What You’ll be Owning:

• Perform tasks required to process voice and/or graphic language materials in support of SIGINT operations.
• Demonstrate skills recovering essential elements of information
• Render translations and/or transcripts that are complex and sophisticated written and/or spoken material
• Gist straightforward, factual written and/or spoken material 

What You Must Have:

• Active TS/SCI with polygraph clearance
• Level 1: HS diploma + 2 years of experience, Interagency Language Roundtable (ILR) Skill Level 2+ in Listening and Reading
• Level 2: HS diploma + 6 years of experience or AA/AS + 4 years, Interagency Language Roundtable (ILR) Skill Level 3 in Listening OR Reading
• Level 3: HS diploma + 14 years of experience or BA/BS + 10 years, Interagency Language Roundtable (ILR) Skill Level 3 in Listening OR Reading
• Level 4: HS diploma + 19 years of experience or BA/BS + 15 years, Interagency Language Roundtable (ILR) Skill Level 3 in BOTH Listening and Reading

What Impact You’ll Have:

Tailored Access, a GRVTY Company is seeking Chinese Multi-Disciplined Language Analysts (MDLA) to support Department of Defense/IC missions at Augusta, GA. As a Chinese MDLA, you will be responsible for cryptologic language analysis while supporting IC missions that are vital to our national security.

What You’ll be Owning:

• Perform tasks required to process voice and/or graphic language materials in support of SIGINT operations.
• Demonstrate skills recovering essential elements of information
• Render translations and/or transcripts that are complex and sophisticated written and/or spoken material
• Gist straightforward, factual written and/or spoken material 

What You Must Have:

• Active TS/SCI with polygraph clearance
• Level 1: HS diploma + 2 years of experience, Interagency Language Roundtable (ILR) Skill Level 2+ in Listening and Reading
• Level 2: HS diploma + 6 years of experience or AA/AS + 4 years, Interagency Language Roundtable (ILR) Skill Level 3 in Listening OR Reading
• Level 3: HS diploma + 14 years of experience or BA/BS + 10 years, Interagency Language Roundtable (ILR) Skill Level 3 in Listening OR Reading
• Level 4: HS diploma + 19 years of experience or BA/BS + 15 years, Interagency Language Roundtable (ILR) Skill Level 3 in BOTH Listening and Reading

Your Impact

At Axon, we’re transforming public safety with technology that saves lives. As an Account Executive for Fixed License Plate Recognition (LPR) Cameras, you’ll be the subject matter expert partnering with Key Account Leaders (KALs) to deliver cutting-edge, integrated LPR solutions to law enforcement agencies across the country. You’ll play a critical role in expanding our reach, unlocking new revenue, and helping agencies solve real-world problems through advanced vehicle recognition and data-driven policing.

What You’ll Do

• Lead LPR Sales Strategy: Drive sales of Axon’s Fixed LPR cameras by identifying use cases, crafting tailored solutions, and closing deals in collaboration with Key Account Leaders.
• Be the Technical Expert: Act as the go-to resource for LPR product knowledge, implementation logistics, data workflows, and competitive differentiation.
• Support Complex Sales Cycles: Partner with KALs to engage decision-makers, RFPs, and drive long-term strategic opportunities within large public safety agencies.
• Deliver Demos & Field Proofs: Coordinate and deliver compelling product demonstrations, pilots, and customer education sessions to showcase the impact of Axon’s LPR technology.
• Collaborate Cross-Functionally: Work closely with Product, Engineering, Legal, Customer Success, and Field Sales to ensure smooth pre-sales and post-sale transitions.
• Champion the Customer Voice: Bring field insights back to internal teams to improve product-market fit and deliver long-term customer value.

What You Bring

• 5+ years of experience in B2B sales, ideally in public safety, SaaS, or smart infrastructure
• Proven track record of managing long, multi-stakeholder sales cycles and exceeding quota
• Strong technical aptitude — comfortable explaining camera systems, data integrations, and cloud software to both IT and non-technical users
• Experience collaborating with Key Account Executives or sales teams on strategic accounts
• Deep understanding of the public safety/government procurement landscape, including RFPs, budgets, and grants
• Excellent communication and storytelling skills — both written and verbal
• High integrity, mission alignment, and the ability to build trust with law enforcement customers
• Willingness to travel 30–50% to customer sites, events, and demos

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Job Description

Business Development Manager - East

About us

We are a pre-IPO company backed by a distinguished group of strategic partners and some of the world’s most influential climate tech funds. With strong traction in shipments and several major customer wins, the market now recognizes the value of our technology and the impact it will have on the future of the industry.

We have a world-class R&D organization, an extensive patent portfolio and a strong leadership team which is scaling the company up across all functions. We are headquartered in Austin, TX, and have a state-of-the-art manufacturing facility in Saltillo, Mexico, with room for significant expansion.

Increasingly, end customers are willing to pay a premium for solutions featuring “Infinitum Inside.” Our OEM partners are successfully leveraging this differentiation to achieve higher close rates and command greater margins.

In short, we believe we have crossed the chasm—introducing breakthrough technology into a traditionally conservative sector. We are now ready to scale our go-to-market team substantially and are seeking team members who are passionate about rapid growth, eager to learn, and excited to tackle the challenges ahead as we make this journey together.

The role

As a Business Development Manager - East, you will focus on penetrating critical verticals such as data centers, healthcare, and high-tech manufacturing along the Eastern US regions. This role requires a strategic thinker who can build executive-level relationships and drive complex deals.

Responsibilities

• Develop and execute strategic account plans targeting high-value verticals such as data centers, healthcare, and high-tech manufacturing, with a focus on hyper scalers, colocation providers, and design/build firms.
• Identify and engage key decision-makers including data center owners, developers, facility engineers, and design consultants to create demand for Infinitum’s motor technology.
• Influence mechanical and electrical design teams to specify Infinitum motors as the basis of design in new construction and infrastructure upgrade projects.
• Build and maintain executive-level relationships to drive long-term partnerships, recurring revenue, and accelerate buying decisions.
• Collaborate with ecosystem stakeholders such as engineering firms, OEM partners, and design consultants to create preference for Infinitum’s products.
• Own the commercial relationship and account strategy from initial engagement through successful specification and procurement.
• Partner with Application Engineers to ensure technical alignment and seamless integration of Infinitum motors into design documentation.
• Represent Infinitum at industry events, technical working groups, and strategic meetings with customers and engineering firms to strengthen market presence.
• Maintain accurate CRM records, pipeline forecasts, and reporting on specification progress and wins.
• Monitor competitive landscape, market dynamics, and customer roadmaps to uncover timing opportunities for specification and procurement.

Must haves

• Experience developing strategic relationships in key verticals (e.g., data centers, healthcare, or similar).
• Proven ability to create and execute account-based strategies for large, complex customers.
• Track record of closing multi-million-dollar, enterprise-level deals.
• Strong strategic thinking and consultative selling skills, and ability to engage and influence executive-level decision-makers.
• Must be able to travel up to 75% of the time for customer meetings. 

Qualifications

• 7+ years of experience in technical sales, business development, or strategic accounts-preferably in HVAC, energy efficiency, or mission-critical industries.
• Strong strategic thinking and consultative selling skills.
• Proven ability to close large, complex deals.
• Demonstrated success selling to key verticals and understanding their unique needs.
• Strong understanding of HVAC systems, mechanical contracting, and facility operations.
• Skilled at managing long sales cycles with multiple stakeholders and layers of approval.
• Excellent communication, negotiation, and account development skills.
• Comfortable working cross-functionally with engineering, marketing, and operations.

Benefits:

We have created a community at Infinitum, where everyone feels a sense of belonging and is working together to achieve our goals. 

• Comprehensive Health Coverage (Medical/Dental/Vision)
• Short-Term & Long-Term Disability Coverage
• Health Savings Account (HSA) – includes employer contributions.
• Flexible Spending Account (FSA) & Limited Purpose Flexible Spending Account
• 401(k) – Traditional and Roth
• Stock Options
• Open Paid Time Off (PTO)
• 12 Paid Holidays
• Potential Relocation Assistance
• Flexible schedule – including hybrid possibilities
• Company Paid Lunch on Fridays
• Community Give-back Opportunities

Infinitum embraces diversity and is an equal opportunity employer. 

Agency representatives, we appreciate your interest, but we've got this!

#LI-Remote

Data Analyst – Inspire11 
 

Elevens, as we call ourselves here, are curiously smart, purposefully scrappy, and dedicated to the highest standard of quality. By being true to ourselves and others, we create a respectful environment that enhances collaboration, drives growth through high expectations, and ensures alignment with our core values. Inspire11 is more than a modern business and technology consulting firm; we're a revolution. We work differently — and it shows. Every move we make is tied to measurable value, and our success aligns with our clients’ success. We partner to simplify the complex, solve sustainably, and stay ahead by continuously pushing our own thinking forward. Value creation isn't something we talk about — it's something we live, every day.  

At Inspire11, we're not just offering a job; we're providing a platform for you to transform the future. You'll feel right at home here if you think differently, build boldly, and lead with impact. We're a place where your unique perspective is valued, your boldness is celebrated, and your potential is unleashed. 

• Growth Through Challenge:  We hold ourselves to the highest standards of excellence and accountability. At Inspire11, we are committed to delivering exceptional results and empowering our employees to take ownership of their work and drive meaningful impact. You'll work alongside elite consultants who challenge you to expand your skills and think even more creatively. 

• The Autonomy to do Your Best Work: Here, outcomes matter more than outputs. It's about the value we create. You'll have the autonomy to shape your work, drive decisions, and make an impact—not just for our clients but for your growth. You'll be challenged to think strategically, anticipate needs, and solve problems. Bold thinking, creative approaches, and challenging conventional wisdom are part of our DNA. Our clients rely on us to lead them into what's next. 

• Diverse Perspectives Driving Innovative Solutions: We champion inclusivity and authenticity, knowing that diverse perspectives drive better solutions. You'll be encouraged to bring your whole self to work, knowing that's where true innovation happens. We also believe that doing great work should be fun. Our culture thrives on energy, camaraderie, and appreciating the unique contributions that make Inspire11 an amazing place. Our teams get energy from being the best they can be. 

What you can expect in this role:
As a Data Analyst, you will serve as a bridge between data and decision-making. You’ll uncover insights, design data products, and help clients realize value through analytics. Your responsibilities will include: 

• Uncovering client needs through stakeholder interviews, process mapping, and exploratory data analysis.
• Assessing and interpreting raw data sets to evaluate trends, data quality, performance metrics, and the accuracy of business logic.
• Designing and building impactful dashboards and reports using tools like Power BI, Tableau, or Looker.
• Profiling and interpreting data to identify patterns and translate them into actionable, insight-driven recommendations.
• Leveraging cloud data platforms (e.g., Snowflake, Databricks, Redshift, Synapse) to access and analyze data at scale.
• Interfacing directly with clients throughout the project lifecycle—gathering requirements, sharing insights, and iterating on deliverables.
• Collaborating cross-functionally with data engineers, architects, and solution owners to deliver holistic solutions.
• Facilitating Agile ceremonies and co-creation workshops with clients to shape iterative, high-impact solutions.
• Exploring opportunities to apply AI and GenAI to automate insights, accelerate reporting, or enhance decision intelligence. 

Tools for success:
We’re looking for analysts who combine technical acumen with consulting savvy and a growth mindset. Ideal candidates bring: 

• 2+ years of consulting experience with a focus on data analysis, BI, or analytics strategy.
• Strong SQL skills, with experience analyzing large datasets and building queries to uncover trends, metrics, and data relationships.
• Hands-on experience with data visualization tools such as Power BI, Tableau, or equivalent.
• Exposure to modern cloud data platforms, including Snowflake, Databricks, Redshift, or Synapse.
• Familiarity with AI and machine learning concepts—and a willingness to explore how GenAI (e.g., ChatGPT, Copilot) can support faster analysis and insight generation.
• Excellent communication and storytelling skills, including experience presenting findings to external stakeholders.
• Comfort in dynamic, cross-functional environments, with an agile mindset and a collaborative working style.
• This role requires the willingness and ability to be onsite at the Inspire11 or client location depending on project needs to maximize in-person collaboration and build stronger relationships. 

 Inspire11 is unable to sponsor employment visas at this time. Applicants must be legally authorized to work in the U.S. at the time of application and throughout the duration of employment. 

Inspire11’s Privacy Policy: https://www.inspire11.com/privacy-policy/  

U.S. Compensation & Benefits  

Compensation at Inspire11 
Inspire11 follows Title VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Illinois Human Rights Act, the Illinois Equal Wage Act, and the Illinois Equal Pay Act of 2003. We believe that people performing the same role at the same level, with similar levels of ability or experience, should be similarly compensated. We also believe that the most critical factors driving compensation should be an Eleven’s skill, experience, performance, responsibility, and effort. We may also consider an employee’s length of service, relevant education, training, or certification, and the requirements of a specific job. We may also consider whether the cost of living or competition for talent in specific markets requires adjustments in compensation for employees in those markets. Our goal is to fairly compensate all our Elevens based on these factors within the Company’s financial ability.   

Compensation may be increased or decreased at Inspire11’s discretion based on an employee’s performance reviews, market conditions, and the Company’s financial performance. Inspire11 will always notify an employee in writing before any change is made to their compensation.  

Bonuses 
We may allow employees in Sales, Recruiting, or Leadership to earn periodic bonuses based on sales, revenue, client-specific or practice-specific targets. These targets are communicated to each eligible employee via offer letter or annual update. All such target-based bonuses are calculated based on the Company and an individual’s periodic performance and will only be awarded if: (a) the employee is meeting performance expectations and is an employee in good standing of the Company; (b) the target is met; and (c) the Company’s current financial performance and market conditions permit the bonus to be paid out. All periodic bonuses are discretionary and are earned only when paid out.   

Each year, the Company will decide whether the Company’s financial performance, market performance, and business realities allow it to create an annual bonus pool. If the Company decides that annual bonuses may be awarded, then the Leadership Team will grant annual bonuses to employees in good standing based on the same factors discussed in the previous paragraph while also considering employees’ diligence, performance, expertise, skill, judgment, and experience. To be eligible to participate in this annual bonus pool, an employee must be hired by no later than October 1st of the preceding year. Annual bonuses and merit increases may be prorated based on hire date. Employees eligible for target-based periodic bonuses are not eligible to participate in the annual bonus pool.   

Options or Other Equity in Inspire11 
Inspire11 has a legacy program that allowed certain high-performing employees to purchase shares of the Company through an affiliate. The Company also has a newer program that grants options annually to high-performing employees based on their performance reviews, their managers’ recommendation, and leadership approval. These options have a vesting period associated with them.  

Benefits 
Full-time employees are eligible for the following contributory benefits, where premiums are partially paid by the Company and partially by the employee:   

• Medical insurance plans, 
• Dental insurance plans, and  
• Vision insurance plans.  

Full-time employees are eligible for the following benefits provided wholly by the Company:  

• Short-term disability, providing for a benefit of 60% of an employee’s salary up to a maximum of $2,000 per week for up to 11 weeks after a 7-day waiting period; 
• Long-term disability, providing for 60% of an employee’s salary up to a maximum of $10,000 per month for the time period from the 91st day after a qualifying event through the earlier of the end of the disability or age 67; 
• Life insurance, providing for a benefit of two times the employee’s annual salary, up to a maximum payout of $400,000;   
• A connectivity stipend of $325 annually; 
• Employee Assistance Program, providing for confidential counseling sessions, 24-hour crisis support, online peer support groups, skills training, behavioral health coaching, initial free legal consultations (and discounted rates on referred lawyers), online legal forms, assistance with eldercare and parenting services, among other things.  

Full-time employees are also eligible to participate in the Company’s 401(k) plan, which allows employees to contribute to a standard or Roth IRA. According to a vesting schedule, the Company matches 100% of employee contributions up to 3% of an employee’s salary.  

Depending on eligibility and their elections, full-time employees may also have access to certain tax-advantaged savings accounts set up through the Company, into which employees contribute withheld funds:   

• Flexible savings accounts
• Limited-purpose flexible savings accounts  
• Healthcare savings accounts
• Dependent care savings accounts  
• Commuter benefit accounts  

Paid Time Off and Leave 
Inspire11 grants all eligible employees any statutory leave required by federal, Illinois, or other applicable law, such as FMLA, bereavement, sick leave, emergency leave, jury duty or witness leave, and VESSA leave.   

In addition, Inspire11 has a self-managed paid time off policy (PTO) that does not set predetermined upper limits on the amount of PTO an employee may take. All PTO must be requested in advance and approved by the appropriate supervisor to ensure client work can continue. All full-time employees are expected to take a minimum of one week of PTO each year.   

Inspire11 offers paid parental leave to full-time employees who have been with the company for at least one year. Birthing parents are eligible for up to 12 weeks of paid parental leave, while non-birthing parents are eligible for up to 6 weeks. Short-term disability (STD) benefits are also provided following childbirth. When combined with PTO and STD, birthing parents may receive a total of 18–20 weeks of paid leave. Lastly, Inspire11 has eight paid holidays.  

Other Benefits 
Inspire11 also maintains other programs that provide additional benefits to employees, such as:   

• Impact to 11: a charitable giving matching program where, after being employed by Inspire11 for a year, employees may request that a qualifying charity receive up to $500 in matching donations each year. 
• Professional development benefits for qualifying employees: a program allowing for reimbursement of certain course materials and costs on a discretionary basis for employees who have been at Inspire11 for at least 6 months, with supervisor’s approval. 
• Regular gifts of Inspire11 clothes, office items, and swag.  

Disclaimer 
This document applies only to the United States and to Inspire11 LLC, not our worldwide partners.  

Inspire11 reserves the right to change the benefits offered to employees in accordance with applicable law based on business needs, market conditions, and financial stability. Before changing any benefits, Company will notify all employees of the change and will update this document.  

EEOC 
Inspire11 is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. If you need assistance or a reasonable accommodation during the application process, please contact us at hr@inspire11.com, or inform your recruiting partner.  

Managing Director

Location: Chicago, Atlanta, Dallas, Minneapolis,
Reports To: Executive Leadership
FLSA Status: Exempt

Role Overview

A Managing Director is a business leader first. You are accountable for building and running a meaningful slice of the firm, usually a Service Line, portfolio of accounts, or a major capability area. You own growth, margin, delivery quality, and leadership culture. This role sits at the intersection of market, client, and talent. You set direction, create commercial momentum, ensure delivery excellence, and develop leaders who can scale the business beyond you.

Success in this role requires strong judgment, high standards, and the ability to operate across three time horizons at once: this quarter’s results, next year’s pipeline, and the multi-year build of capability and leadership depth.

What You Own

Growth and Commercial Performance

You are directly accountable for revenue growth and the underlying engine that produces it.

• Own a revenue and margin target and deliver against it with disciplined forecasting
• Build and maintain a healthy pipeline across existing clients and new logo pursuits
• Lead complex pursuits-- qualification, deal strategy, pricing, staffing model, and close
• Develop account expansion strategies that move relationships from project-based to partnership-based
• Translate market signals into clear offerings, packaging, and positioning
• Partner with Sales on territory strategy, win themes, and consistent pipeline hygiene
• Drive a culture where business development is a normal leadership behavior, not a separate department

Client Outcomes and Executive Trust

You are expected to operate credibly with executives and maintain durable relationships.

• Serve as executive sponsor for priority accounts, ensuring senior access and long-term health
• Build C-suite relationships rooted in outcomes, not activity
• Hold a high bar on delivery quality, clarity of scope, and measurable impact
• Identify and correct risk early: scope creep, misaligned expectations, delivery drift, or team breakdown
• Step in when needed to reset a client relationship, renegotiate scope, or re-staff for success
• Ensure the firm consistently brings points of view, not just delivery capacity

Delivery Excellence at Scale

You are not running every project, but you are responsible for the system that makes projects succeed.

• Establish delivery standards and enforce them consistently across engagements
• Ensure engagements have clear goals, a sound plan, disciplined governance, and visible outcomes
• Build repeatable models for staffing, estimation, and quality control
• Drive strong engagement leadership habits: stakeholder management, transparency, and escalation
• Oversee the health of the portfolio, not just individual engagements
• Ensure delivery performance ties back to margin and client satisfaction, not just “getting it done”

People Leadership and Talent System Ownership

A Managing Director builds leaders and makes talent decisions with clarity.

• Lead and develop senior leaders (Directors, Principals, Engagement Leads, Capability Leads)
• Set expectations for leadership behaviors, coaching discipline, and performance management rigor
• Own succession planning for key roles and critical accounts
• Partner with HR and Recruiting on workforce planning tied to pipeline and capability strategy
• Make decisive calls on performance, promotion readiness, and role fit
• Ensure the talent system is fair, consistent, and tied to measurable impact
• Build a culture of direct feedback, high standards, and follow-through

Service Line and Capability Strategy

You shape what the firm is known for, and you build the bench to deliver it.

• Define strategic priorities for the Service Line or portfolio: where to play and how to win
• Evolve offerings based on client demand, delivery learnings, and competitor movement
• Build reusable assets: playbooks, accelerators, training paths, and delivery patterns
• Invest in capability depth: expertise, thought leadership, and delivery quality at scale
• Drive cross-Service Line collaboration to sell and deliver integrated work
• Maintain a clear point of view on the market and communicate it internally and externally

Operational Discipline and Governance

You are accountable for predictable execution, not heroic recovery.

• Own forecasting accuracy, staffing health, utilization balance, and margin management
• Ensure strong operating cadence: pipeline reviews, account reviews, portfolio health checks
• Identify constraints early: skill gaps, staffing shortages, capacity risk, underperforming accounts
• Ensure compliance with internal policies and client requirements
• Partner with Finance on pricing guardrails, margin targets, and performance reporting
• Make tradeoffs explicitly and communicate them clearly to leadership

What Great Looks Like (Outcomes and Signals)

Business Outcomes

• Consistent growth in revenue and gross margin for the owned portfolio
• Increased share of wallet in strategic accounts
• Higher ratio of repeatable work and multi-quarter engagements
• Improved forecast reliability and reduced last-minute staffing chaos
• Strong promotion pipeline and reduced leadership single points of failure

Client Outcomes

• Executives proactively pull you into new opportunities
• Clear, measurable impact and strong renewals or expansions
• Fewer escalations because problems are caught early and corrected fast
• Strong delivery reputation: the firm is trusted with harder work

People Outcomes

• Senior leaders in your area consistently develop talent and manage performance
• High retention among top performers
• Clear accountability norms and fewer “gray zone” expectations
• People understand what good looks like and how to get there

Key Interfaces

• Executive leadership team
• Sales and account leadership
• Service Line and capability leaders
• HR (performance, promotions, workforce planning)
• Finance (forecasting, pricing, margin)
• Marketing (thought leadership, positioning)
• Client executive stakeholders

Required Experience and Capabilities

• 12–15+ years in consulting, professional services, or equivalent leadership roles
• Demonstrated ownership of revenue growth, margin, and forecasting
• Track record of winning and expanding executive relationships
• Experience leading senior leaders and scaling teams
• Strong understanding of delivery economics: pricing, staffing mix, utilization, margin levers
• High-confidence executive communication and presence
• Ability to make clear calls with imperfect information

Leadership Expectations

This role requires more than being strong at delivery or sales. You are expected to set the tone.

• Operate with clarity and accountability
• Raise standards without creating chaos
• Be direct, fair, and consistent in talent decisions
• Build trust through follow-through and clean communication
• Stay close enough to the work to know what is real, but high enough to scale it
• Put the firm’s long-term credibility above short-term convenience

Working Conditions

• Travel based on client and business needs
• Evening and weekend hours as needed, tied to client commitments, executive meetings, or key pursuits

Elevens, as we call ourselves here, are curiously smart, purposefully scrappy, and dedicated to the highest standard of quality. By being true to ourselves and others, we create a respectful environment that enhances collaboration, drives growth through high expectations, and ensures alignment with our core values. Inspire11 is more than a modern business and technology consulting firm; we're a revolution. We work differently — and it shows. Every move we make is tied to measurable value, and our success aligns with our clients’ success. We partner to simplify the complex, solve sustainably, and stay ahead by continuously pushing our own thinking forward. Value creation isn't something we talk about — it's something we live, every day.  

At Inspire11, we're not just offering a job; we're providing a platform for you to transform the future. You'll feel right at home here if you think differently, build boldly, and lead with impact. We're a place where your unique perspective is valued, your boldness is celebrated, and your potential is unleashed. 

• Growth Through Challenge:  We hold ourselves to the highest standards of excellence and accountability. At Inspire11, we are committed to delivering exceptional results and empowering our employees to take ownership of their work and drive meaningful impact. You'll work alongside elite consultants who challenge you to expand your skills and think even more creatively. 

• The Autonomy to do Your Best Work: Here, outcomes matter more than outputs. It's about the value we create. You'll have the autonomy to shape your work, drive decisions, and make an impact—not just for our clients but for your growth. You'll be challenged to think strategically, anticipate needs, and solve problems. Bold thinking, creative approaches, and challenging conventional wisdom are part of our DNA. Our clients rely on us to lead them into what's next. 
• Diverse Perspectives Driving Innovative Solutions: We champion inclusivity and authenticity, knowing that diverse perspectives drive better solutions. You'll be encouraged to bring your whole self to work, knowing that's where true innovation happens. We also believe that doing great work should be fun. Our culture thrives on energy, camaraderie, and appreciating the unique contributions that make Inspire11 an amazing place. Our teams get energy from being the best they can be.