We are looking for a detail-oriented, strategic, and outcomes-driven Principal Analyst to join our GTM Operations team, supporting processes and systems across our global go-to-market (GTM) organization — including Customer Success, Sales, and other customer-facing teams.

You will act as a senior thought partner to GTM leadership, owning complex, cross-functional initiatives that improve operational efficiency, drive data-informed decision making, and scale our customer lifecycle processes globally. This role requires the ability to influence senior stakeholders across functions and regions, navigate ambiguity, and turn strategy into measurable business impact.

We are looking to speak to candidates who are based in the United States for our hybrid or remote working models.

As a Principal GTM Operations Analyst, you will:

• Partner with senior leaders across Customer Success, Sales, and other GTM teams to design, optimize, and scale core processes across the customer lifecycle, including customer engagement, renewals, and account management workflows
• Own the strategy, design, and continuous improvement of global operational processes, ensuring scalability, consistency, and alignment to GTM and company priorities across regions
• Translate ambiguous business problems into clear operational and technical requirements, working closely with CRM Engineering and GTM Systems teams to deliver high-impact system and tooling improvements
• Drive material improvements in activity tracking, customer health signals, lifecycle workflows, and other key operational insights to enable better customer engagement, planning, and outcomes
• Define, instrument, and monitor key performance indicators and operational metrics to evaluate GTM initiatives and provide clear, data-driven recommendations to leadership
• Lead complex, cross-functional programs from problem definition through execution, including roadmap ownership, stakeholder alignment, risk management, and executive updates
• Establish and maintain governance frameworks, operating cadences, and documentation to ensure process clarity, adoption, and continuous improvement across global GTM teams
• Proactively identify operational gaps and inefficiencies, quantify impact, and propose data-driven solutions that improve GTM productivity, customer outcomes, and revenue performance
• Serve as a mentor and senior partner within the GTM Operations team, helping raise the bar on process design, execution, and cross-functional collaboration
• Bring forward new ideas, tools, and best practices that improve how we scale GTM operations globally

The Ideal Candidate has:

• Bachelor’s Degree in Business, Economics, Finance, Computer Science, or a related field
• 7+ years of work experience in GTM Operations, Revenue Operations, Sales Operations, Customer Success Operations, Business Operations, or a related field
• Demonstrated ability to solve complex, ambiguous problems end-to-end — from framing and analysis through recommendation, execution, and measurement
• Proven track record of designing and scaling GTM processes and driving measurable process and productivity improvements for a global GTM organization
• Experience leading cross-functional projects and programs with multiple senior stakeholders, with a strong ability to influence without direct authority
• Excellent communication skills, including the ability to synthesize complex concepts into clear narratives and influence both business and technical stakeholders, including senior leaders
• Deep experience with CRM systems, particularly Salesforce, and familiarity with GTM tooling
• Experience in a consumption/pay-as-you-go business model is a plus
• Strong organizational skills and the ability to manage multiple, competing priorities in a fast-paced, globally distributed organization
• A proactive, ownership-minded approach and the ability to operate with a high degree of autonomy and accountability for outcomes

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273423069

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

As a Staff Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and even Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.

We are looking to speak to candidates who are based in Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Columbus, Dallas, Miami, Nashville, New York City, Philadelphia, Raleigh, Washington DC, Tysons for our hybrid working model.

Position Expectations

• Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Develop a strategic approach to program management that balances agility and process. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Build strategic partnerships with Product, Design, and Engineering stakeholders
• Expand knowledge into new domains as called upon
• Act as a mentor to junior TPMs and lead by example
• Embody MongoDB's core values and leadership principles

The right candidate for this role will be

• Experienced with 10+ years of working in an engineering organization leading complex cross-functional technical programs
• Experienced with 5+ years of Software development background
• Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
• Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
• Skilled at communicating across a diverse set of engineers and stakeholders
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
• Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
• Familiar with MongoDB or a comparable technology

Nice to have!

• Exposed to generative AI and Machine Learning
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack
• Familiar with tools and methodologies for code analysis, refactoring, and automated testing

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 2263203305

Job Summary 

This position will collaborate with team members to design residential, commercial, and industrial projects. Technical tasks include but not limited to conceptual site layout, utility design; roadway design; site grading design; storm drain design; storm water management design; water and sanitary sewer main design; soil erosion and sedimentation control design; floodplain studies; permitting and entitlement support; and construction support (2026 start).

Accountability and Duties

• Designs site plans utilizing AutoCAD Civil 3D. 
• Prepares conceptual grading analyses and site layout.
• Prepares and computes, but not limited to due diligence/site analysis reports, engineer opinion of probable costs, utility computations, detention/retention computations, storm water reports, earthwork analysis.
• Assists in production of final construction drawings.
• Prepares permit applications for applicable municipal agencies.
• Assists project managers as requested.
• Assists with client contact and communication pertaining to specific projects.
• Works closely with other disciplines on multi-discipline projects.
• Attends client and public meetings- days or evenings.
• Participates in business development efforts as requested.

Required Knowledge, Skills, and Abilities

• Outstanding Interpersonal skills, ability to interact with a variety of people.
• Adaptable and able to respond quickly and accurately under pressure.  
• Able to multitask in a fast-paced environment.
• Must be fluent in the English language.
• Available to work nights and weekends to complete projects as necessary.
• Proficient in MS office. AutoCAD Civil 3D experience is a plus.
• Must have a valid drivers license.

Minimum Qualifications

• Bachelor’s degree in engineering from an accredited four-year college or university. 0-2 years related experience.

Physical Demand

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand, walk, use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; and stoop; kneel, crouch, or crawl. The employee may frequently lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
• While performing the duties of this job, the employee occasionally works in outside weather conditions, possibly for extended assignments.

Employer’s Disclaimer

• This job description in no way states or implies that these are the only duties to be performed by the Associate occupying this position.
• The Firm reserves the right to add or revise an Associate’s job duties at any time at its sole discretion.
• This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day. 

We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments. 

Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x. 

Interested in redefining what’s possible in payments? Join Episode Six today. 

What we’re hiring for:  

We are a growing fintech organization looking to add a Solutions Architect for our Global Delivery team! This role will be for our delivery team based in Texas.

What you’ll be responsible for in this role:  

• Lead technical pre-sales exercises with customers 
• Prepare and deliver technical presentations 
• Lead design of creative solutions from conception to delivery, shaping our clients’ thinking 
• Support sales in answering RFI/RFP/RFQ (technical focus) and other customer proposals 
• Crafting well defined description of operations/statement of works, partitioning solutions, supporting definition of project specifications, requirements and any development needs 
• Working with development teams and project managers to deliver client solutions as per the agreed scope 
• Providing solutions assurance, ensuring our proposals meet our client’s business requirements and align with our technology strategy & standards 
• Articulating and managing technical risks 
• Supporting Episode Six’s goals and objectives such as those related to sales, productivity, profitability and industry penetration 
• Assisting in developing strategies and materials in support of the Episode Six’s overall solution architecture practice, business development and sales effort 
• Contributing to our roadmap, shaping our future solutions 
• Providing subject matter expertise to our clients and colleagues 
• Traveling as required, mostly in UK region 

What experiences and skills are necessary to be successful in this role:  

• 10 years of experience in customer-facing roles, solution architecture & technical design, and payments industry with a strong focus on card payments, including credit, debit, and prepaid products
• Hands-on experience in card processing systems and standards such as ISO 8583, and integration with card networks including Mastercard and Visa
• Excellent communication skills (English) – ability to engage across a broad range of stakeholders at an appropriate level, business or technical 
• Ability to articulate ideas/solutions clearly, visually and written 
• Experience working with APIs 
• Strong technical understanding, capability and willingness to learn and develop skills on a daily basis 
• Very driven and self-motivated, able to work autonomously 
• A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world 
• Knowledge of payment concepts and global payments landscape; preference to the local regulatory landscape in the US region 
• Application architecture/domain expertise in Java based applications and cloud/on-premise infrastructure 

What makes a successful E6er?  

• We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow. 
• We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact. 
• A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you. 

Authorization to work in either the U.S. or Canada is a precondition of employment at E6. We unfortunately are not able to provide employment sponsorship at this time. 

Episode Six is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.

Episode Six is committed to providing reasonable accommodations for qualified individuals with disabilities who may require assistance during the application or interview process. Please reach out to E6’s Talent Acquisition Team at recruiting@episodesix.com if you need any support.

Your Role

We're seeking an experienced, automation-focused Quality Assurance Engineer II to join our Mobile team to help us deliver high-quality products. This team develops specialized mobile applications designed to manage and control the Hudl smart camera systems. It allows coaches and administrators to automate the recording and uploading of sports videos for indoor and outdoor venues without needing a dedicated camera operator. Your primary mission will be to be the testing expert within your cross-functional squad, ensuring the delivered product meets the highest standards of quality, reliability, and performance. You will actively guide technical testing discussions and challenge the team to maintain high standards.

In this position, you’ll:

• Own testing. Lead the squad's testing efforts, using your customer and system understanding to ensure our products meet and exceed user expectations.
• Automate. By aligning our processes with development speed, you’ll make informed decisions on what, how, and when to automate.
• Collaborate. You’ll be an integral part of a cross-functional team, working closely with coworkers across Engineering, Product, Design, and Scrum, all to ensure the delivery of high-quality products.

Location

We’re looking to hire near our offices in Omaha and Lincoln, Nebraska, but we’ll consider remote candidates in Kansas City, Chicago, Boston, Austin or Dallas.

Must-Haves

• Experienced. You have 2+ years of software testing experience and a strong understanding of the product life cycle.
• Technically proficient. You have hands-on experience with iOS and Android mobile app automation and approach testing with a strong customer and user-experience focus.
• A natural problem solver. You think outside the box to find creative ways to break software and can navigate shifting deadlines in a fast-paced environment.
• A team player. You default to trust and work effectively with global teams, using your communication skills to build empathy and alignment.

Nice-to-Haves

• Contract Testing Exposure Familiarity with the concepts of contract testing, with exposure to common tools (e.g., Pact), particularly for validating API and backend service compatibility.
• AI Tool Exposure. Curiosity and exposure to leveraging AI tools (such as LLMs, specialized coding assistants, or test data generators) to increase efficiency in documentation, test case creation, or initial failure diagnosis.
• Sports knowledge. You are passionate about American Football and are keen to learn more.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. 
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.

Compensation

Your Role

We are seeking a Senior Engineering Manager to lead a team of engineers and/or engineering managers focused on our Fan and Club products. You'll lead the teams that power millions of tickets sold, millions of livestreaming hours, and Club sports programs and high school athletic departments nationwide. This role requires a high level of strategic thinking, technical leadership, and management expertise to drive our mission forward.

As a Senior Engineering Manager at Hudl, you will:

• Lead Division-Level Strategy: Shape and drive the strategy for your division, ensuring alignment with Hudl’s overall vision. Your strategic insights will help set the direction for multiple teams and ensure we stay ahead in the market.
• Manage and Develop Leaders: Foster a strong management culture by leading and mentoring Engineering Managers. You’ll be responsible for developing leadership capabilities, promoting best practices, and ensuring high performance across your division.
• Collaborate Across Disciplines: Work closely with leaders from various disciplines to plan and deliver enhancements across your product suite. Your ability to integrate diverse perspectives will be key to driving innovation and ensuring our products meet the highest standards.
• Drive Technical Excellence: Serve as a technical leader, guiding your teams in the development of robust, scalable solutions on the cloud. Your deep technical knowledge will be crucial in solving complex challenges and driving engineering excellence.
• Champion Agentic/AI Engineering Practices: Drive acceleration of our software development lifecycle via impactful adoption of AI development tooling and patterns. We're investing heavily in the best tools available to dramatically increase how quickly we're able to get our products in the hands of customers.

We'd like to hire someone for this role who lives near our offices in Lincoln, Omaha or Lexington, but we're also open to remote candidates in Kansas City, Chicago, Austin, Dallas or Phoenix.

Must-Haves

• Experienced. You’ve worked on cloud technology and have built highly scalable software solutions, and you have a proven track record of scaling efficiently and handling large volumes of data. 
• Strategic. You know how to set technical direction and guide your team towards successful project outcomes. You can ensure alignment with the company’s strategic goals by facilitating design sessions, creating architectural diagrams, and evaluating risks in our software and processes.
• A mentor. You can support the professional development of your team members through confidence-building, sharing knowledge and providing guidance.
• Excellent communication skills. Your ability to articulate ideas clearly and work effectively with various stakeholders will be crucial in driving cross-functional projects.

Nice-to-Haves

• Formal managerial experience. Skills like career coaching and performance management will enhance your ability to succeed as an Engineering Manager at Hudl.
• Professional background in relevant technologies. Experience with C#, React, React-Native, MongoDB and AWS are a plus. Familiarity with adjacent languages, frameworks and services used at scale is also valuable.
• Experience in product partnership. A proven ability to collaborate effectively with Product Managers to shape and solidify the team’s roadmap will be an asset.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. 
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.

Compensation

Who You Will Be Working With

At PMG, our Paid Search Marketing (SEM) team is a group of forward-thinking problem solvers who thrive on crafting impactful campaigns that deliver measurable results. We work at the intersection of creativity, data, and strategy, helping our clients connect with their audiences in meaningful ways.

Collaboration is at the core of how we work. Our SEM team partners closely with media, creative, and analytics groups to uncover fresh opportunities and drive innovation. We’re committed to fostering an environment where every team member can grow professionally, contribute their ideas, and feel empowered to make a difference.

As an SEM Lead, you’ll play a pivotal role in shaping search marketing strategies, guiding your team, and building strong relationships with our clients. If you’re excited to lead and inspire while staying at the forefront of search innovation, we’d love to hear from you.

What You Will Do

• Monitor and optimize search campaign performance, ensuring results align with client goals and budgets while implementing solutions to continuously improve outcomes.
• Lead the implementation of paid search strategies, translating campaign activities into actionable business impacts for clients.
• Create detailed client reports, tracking key metrics, revenue, and paid search initiatives while providing actionable insights to improve performance.
• Analyze paid search data, turning insights into strategic recommendations that drive measurable results for clients.
• Manage relationships with search partners, ensuring strong collaboration and alignment on key initiatives.
• Plan and allocate monthly paid search budgets, ensuring efficient use of resources to achieve campaign goals.
• Collaborate across channels, aligning paid search strategies with broader marketing initiatives, including PR, social, and programmatic efforts.
• Drive adoption of PMG’s proprietary platform, Alli, working cross-functionally with internal teams to optimize its integration into paid search programs.
• Stay informed on SEM trends and changes, sharing insights with the team and integrating innovations into strategies.
• Lead a test-and-learn approach, driving continuous improvement in paid search strategies through experimentation and analysis.
• Mentor and train team members, sharing best practices and technical expertise while fostering their professional growth.

What You Will Bring

• 4+ years of experience in paid search, with a bachelor’s degree or equivalent experience.
• Advanced expertise in managing paid search campaigns on platforms like Google Ads and Microsoft Ads, delivering measurable results for clients.
• Proficiency in data analysis, budget management, and reporting to optimize performance and ensure efficient use of resources.
• Experience with testing frameworks, including A/B testing and creative experimentation, to drive campaign improvements.
• Strong skills in implementing advanced strategies, such as keyword expansion, audience segmentation, and bidding optimizations.
• Proficiency in tools like Microsoft Excel and Google Analytics to deliver actionable insights and detailed performance reports.
• Excellent communication and collaboration skills, ensuring alignment with internal teams and external partners on key initiatives.
• A proactive approach to integrating paid search strategies with broader marketing efforts, driving consistency and impact across channels.
• A commitment to curiosity and adaptability as a Continual Learner, staying at the forefront of media innovation while prioritizing client success with a Customer-Focused mindset that seeks opportunities to deliver meaningful value.
• A dedication to People-Focused leadership, fostering collaboration, innovation, and professional growth by Leading by Example and nurturing strong relationships that empower others to excel.

WE’RE HIRING! If you love data and are looking for unlimited growth opportunities, we want to talk with you about joining Further.

Further is a data, cloud, and AI company whose focus is helping companies turn raw data into the right decisions. We have an award winning culture of extraordinary people. Our purpose is to enable people to thrive so that businesses can thrive. We believe that the work you do should matter - it should be meaningful to you professionally and personally, and it should have a positive impact on both you and our clients.  If this sounds exciting to you, let’s chat!

Associate UX / IA Director

You are the strategy and measurement anchor for clients trying to make better decisions with their data. The work spans analytics program design, measurement frameworks, data strategy, and client leadership, and you are not handing off recommendations, you are seeing them through. You bring genuine business thinking. You help shape what clients should do, not just what the data says. This is a player-coach role. You will lead discovery sessions, pressure-test hypotheses, and present to senior stakeholders every week. You will own client relationships, drive business development, and mentor the practitioners around you. The most important thing you will do is make clients better at using data to run their business.

What experience should you have:

• 10+ years of product design experience, with at least 4 in a senior, lead, or principal role at a complex B2B SaaS, platform, or operator-facing product. Consumer-only backgrounds are not the right fit.
• A portfolio that proves craft at complexity. IA you owned that made a hard product feel obvious, Figma files that are organized and intentional, interaction design for high-stakes workflows. We will look closely.
• Experience owning a design system in production: components, tokens, patterns, governance, and the engineering partnership that makes it stick. You read the code, file precise issues, and show up to technical reviews.
• Direct research experience with senior practitioners or executives. You can run an interview without leading the witness, synthesize across small samples without overreaching, and present findings to people who don't want to hear them.
• Strong product instincts. You can argue for or against scope, sequence, or a feature based on user need, business context, and platform coherence. You are not waiting to be told what to design.
• A track record of mentoring designers, formally or informally. Even as a solo practitioner, the way you work needs to be teachable.

What you’ll be doing in this role:

• Own the information architecture: navigation, taxonomy, page hierarchy, language, concept grouping. This product has a lot of surface area; you keep it coherent.
• Design the critical workflows: how operators triage signals, configure actions, review AI outputs, and approve high-stakes decisions. The hard problems are about cognitive load, not pixels.
• Build and maintain the design system: components, patterns, tokens, accessibility, and documentation that lets engineers extend it without your hands on every commit.
• Set the bar for visual craft. Skeptical executives will look at this product. It needs to look like the product they think it should be.
• Run user research with operators, account leads, and executives. Decide what we need to learn before we build it, and go learn it.
• Shape the product, not just the design. You are not handed a spec; you help write it. Your instincts about what should exist and in what order will influence the roadmap.
• Partner cross-functionally with engineering on feasibility, solution architecture on what needs surfaces, data architecture on what's queryable, and leadership on what the product should mean.

Our total rewards program is designed for your protection, peace of mind, and overall well-being. In addition to our outstanding basics, we offer a net-zero cost medical option, company contributions to your HSA, fertility support, fully-paid parental leave, a monthly stipend for your lifestyle spending account, and much more.

Apply today or check out all our opportunities!

#LI-Hybrid

Applicants must be currently authorized to work in the United States on a full-time basis. The company does not anticipate providing sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this individual position.

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all.  We are searching for a vehicle reliability technician to be located in Dallas-Fort Worth. In this role, you will work closely with our site reliability engineers, vehicle service technicians, and vehicle operators to support the third shift of Vehicle Operations (6 PM - 4 AM CST). You will be responsible for troubleshooting, diagnosing, and tracking all issues the autonomous vehicle fleet encounters while in the field.

In this role, you will

• Provide technical support to vehicles that encounter software or hardware issues. 
• Troubleshoot and perform general root cause analysis for common software and hardware faults across all quickly developing platforms. 
• Collaborate with engineers, operations and product to improve product performance, drive down faults, and maximize test efficiency
• Triage of vehicle issues providing data, analysis, and support to engineering teams to determine root cause and corrective actions
• Creation of run books to facilitate standard and accelerated troubleshooting
• Perform sensor calibrations, fleet upgrades, and new platform bring-up 

Required Qualifications

• 2+ years of experience with the Linux Operating System in a support and troubleshooting capacity. 
• Excellent problem solving and troubleshooting skills from inception through documentation and closure
• Experience working with various complex hardware and software systems including lidar, radar, cameras, and computers
• Detail oriented self starter with strong desire to learn new skills and the ability to work independently with minimal supervision
• Strong communication skills with the ability to communicate across different teams, offices, and time zones
• Ability to wear different hats and quickly multitask 
• Excellent documentation skills

Desirable Qualifications

• BS in Engineering, Computer Science, Physics, or related STEM field
• Previous automotive or AV technical experience 
• Deep understanding of computer networking systems
• Programming skills (e.g Python, Go, C++, SQL)

The base hourly wage range for this position is $37.00-$47.00 per hour.  Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

 #Associate

Job Description

Join our team as a Technical Support Agent in a highly supportive and collaborative environment. We are seeking a motivated professional who brings strong customer service skills and a commitment to delivering an exceptional support experience. In this role, you will be responsible for providing technical assistance to external clients across a variety of computer applications and platforms, ensuring issues are handled efficiently and professionally while maintaining a high standard of service quality.

Job Responsibilities

• Provide prompt and effective technical assistance via phone or email, ensuring customer service excellence and managing expectations. 
• Log and manage all customer-reported issues in our ticketing system. 
• Monitor and respond to customer inquiries, lead communication efforts, and ensure timely status updates and issue resolution. 
• Diagnose and resolve technical issues remotely, utilizing available resources for research. 
• Advise users on best practices and appropriate actions. 
• Follow up with customers to ensure complete resolution of issues. 
• Redirect or escalate problems to the appropriate internal or external resource. 
• Identify and escalate situations that require urgent attention. 
• Create and update client support documentation, knowledge base articles, and problem resolution records.

Job Qualifications

• Strong verbal and written communication skills with the ability to provide excellent customer support.
• Proven customer service experience with a strong understanding of support best practices and a customer-first mindset.
• Strong analytical and problem-solving skills to troubleshoot and resolve IT-related issues efficiently, with the ability to identify root causes and implement effective solutions.
• Ability to work independently while collaborating effectively within a fast-paced team environment, demonstrating ownership and accountability for assigned work.
• Experience using help desk or ticketing systems.
• Excellent time management, organizational skills, and attention to detail.
• Positive attitude with the ability to adapt to changing priorities and work well with customers and team members in dynamic environments.
• Working knowledge of Windows operating systems and macOS environments.
• Experience supporting Active Directory, Azure Active Directory, Microsoft 365 (Office 365), and Google Workspace (G Suite).
• Familiarity with VoIP systems and related technologies.
• Basic desktop and end-user troubleshooting experience, including printers, scanners, and peripheral devices.
• Understanding of computer networking, Wi-Fi connectivity, and network-attached devices.
• Experience with HaloPSA, NinjaOne RMM, IT Glue, or Hudu is a plus.
• Experience supporting WatchGuard and SonicWALL firewalls is preferred.
• Familiarity with Ubiquiti switches and wireless access points is a plus.
• Experience with VoIP platforms such as 3CX, FreePBX, FusionPBX, Asterisk, or Freeswitch is highly desirable.
• Knowledge of cybersecurity and IT management tools such as Huntress EDR, AutoElevate, Veeam, Proofpoint, and Exclaimer is a plus.
• Industry certifications such as Network+, Security+, Server+, CCNA, MCSA, or MCSE combined with relevant experience are highly valued.

Compensation

Pay rate ranges from $16.27/hour up to $24.25/hour and may vary by experience and location.

Benefits

• Medical Insurance Plan
• Dental & Vision
• Life Insurance
• Disability Coverage
• Paid Time Off (starts at 15 days per year)
• Maternity/Paternity Leave
• Paid US Holiday
• Retirement Plan
• Salary Advancement/Loan
• Health & Wellness Program
• Company-paid training and certification
• Supplemental Life Insurance (Employee-paid)
• Supplemental Health Plans (Employee-paid)

Skip the wait, fast-track your application and jump straight into your next big opportunity. Start your instant interview now:

https://app.hireflix.com/public-application/65c3ddbc860b13de5d6c570c 

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Strategic Customer Success Manager

The Role

As a Strategic Customer Success Manager, you are a trusted technical and business advisor helping our most significant strategic accounts navigate their long-term roadmaps on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a book of G2000 business, acting as a strategic partner to C-suite and technical leaders to align MongoDB’s capabilities with their multi-year IT transformations. You’ll drive customer retention, proactive consumption, and executive-level advocacy. You’ll build deep relationships with CIO/CTO personas, understand the nuances of complex market challenges, and orchestrate global resources to deliver transformative business value where your customers need it most.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate complex consumption risks by combining technical goals with success metrics and advising on sophisticated architectural strategies. Deliver optimal solutions for significant strategic accounts, accelerating time-to-value and guiding customers to achieve high-stakes business goals through their MongoDB roadmap.
• Conduct comprehensive customer business reviews for complex accounts, analyzing technical health and operational performance while translating insights into strategic value-based outcomes. Partner with C-suite and technical leaders to align on objectives and champion alignment of joint roadmaps that foster significant database growth.

Account & Portfolio Management

• Lead the cross-functional development of comprehensive account programs, outlining key deliverables and resource allocations that drive customer maturity and global revenue realization. Proactively manage a portfolio of the company’s most significant strategic accounts, developing and executing high-impact strategies to maximize value realization, executive advocacy, and long-term success.
• Track and report progress against strategic outcomes, provide high-precision forecasting for high-value portfolios to senior leadership, and identify data patterns to drive growth and support presales expansion.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Use AI-driven innovation to scale best practices globally, transform consumption patterns, and create advanced technical solutions for strategic accounts.

Internal Collaboration & Customer Advocacy

• Serve as the strategic voice of the customer within MongoDB, leveraging insights from complex environments and unique use cases to directly influence the product roadmap and coordinate cross-functional execution.
• Connect customers with the right internal resources, including high-level Marketing programs and Executive Sponsor alignment, while leading collaborative learning sessions to ensure MongoDB maximizes value for our most significant accounts.
• Orchestrate complex cross-functional initiatives, such as global migrations and modernization factories, by directing dedicated account teams to enable consumption growth.

What You Will Bring

• Relevant Experience: 9 to 12+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 6+ years experience being accountable for customer health and revenue realization for a defined book of strategic G2000 business.
• Communication: Excellent verbal and written skills with the proven ability to influence technical and business outcomes at the C-suite level without direct authority.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 426140

Legend Biotech is seeking a Cell Therapy Account Specialist, Overlay (Contractor) as part of the Commercial team based in (Phoenix, AZ, Dallas, TX, San Antonio, TX).

Role Overview

The Cell Therapy Account Specialist is responsible for representing Legend’s products and services to a defined customer base, generating and growing sales and consistently achieving or exceeding sales targets within a specific geographic area.

Key Responsibilities

• Work in partnership to drive Carvykti as the preferred CAR-T therapy for multiple myeloma among both community and institution-based oncology customers. This role involves collaborating with other Carvykti representatives to coordinate activities for impactful engagement within the territory.
• Comprehensive understanding of Legend and competitor products in our therapeutic area, and an in-depth knowledge of the complexities associated with the disease state.
• Ability to navigate a complex account environment and understand the needs/issues of various stakeholders at all levels within the account and triage to appropriate internal stakeholders for support.
• Develops an understanding of the issues and opportunities unique to each geography.
• Provides all insights to the cross functional team on appropriate and timely feedback from interactions with healthcare professionals (HCPs), including account business trends and potential changes in therapeutic landscape.
• Leverages intel and insights to develop and assertively implements an account business plan to meet customer needs and achieve corporate goals.
• Works cooperatively with internal team members on various cross-functional projects related to specific accounts or physicians. May work in collaboration with outside partner companies to co-promote products or services.
• Assists in the identification/resolution of issues and opportunities and communicates proactively to marketing and sales management. Manages a territory budget plan for customer engagements, speaker events and other miscellaneous external expenditures.
• Represents Legend at National and/or local symposiums/conventions.
• Demonstrates initiative and willingness to work hands-on with a sense of urgency, in a fast-paced entrepreneurial environment.
• Demonstrates leadership among peers by consistent application and modeling of appropriate, compliant behavior, and conduct.
• Performs all administrative functions required for the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc.
• Reports adverse events to Legend’s Drug Safety department and other internal departments as appropriate per required guidelines.
• Actively promotes the appropriate use of Legend’s products to healthcare professionals in accordance with Corporate, PhRMA, and OIG guidelines.
• Strict compliance with all regulatory agencies, state, and federal law is required.
• Adheres to company policies, procedures, and business ethics.

Requirements

• Bachelor’s Degree from accredited college or university.
• Preferred 3 years of Oncology, specialty healthcare sales experience.
• Proven and consistent track record of meeting/exceeding sales objectives, preferably in specialty markets.
• Experienced managing and executing within large community accounts including strategic planning and problem solving.
• Previous sales experience in cell therapy/bone marrow transplant is a plus.
• Previous product launch experience in a highly competitive environment.
• Exceptional interpersonal, communication (written and presentation) skills.
• Possess superior selling skills honed in highly competitive markets.
• Proven expertise in building relationships and influencing.
• Aptitude for rapid learning and retention of technical and scientific product related information.
• Must set high goals and standard of performance and be self-motivated and able to work with a general level of autonomy.
• Demonstrated team work/collaboration.
• Demonstrated ability to read situations quickly, anticipate and adjust for problems and roadblocks.
• Valid driver’s license.
• Agility in multi-tasking.
• Able to travel up to 50-60% of the time.
• Proven track record of attaining organizational objectives.
• Exceptional organizational and time management skills.
• Ability to perform administrative responsibilities accurately and on time.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).

#Li-JK1

#Li-Remote

About the Team

At Avride, we're shaping the future of autonomous mobility. With a highly technical culture and a team of global talent, we move fast, think boldly, and build safely. As we continue to scale, we’re looking for a driven Immigration & Mobility Specialist to support our HR operations and enhance the candidate and employee experience.

About the Role

We are seeking a highly organized and professional Recruiting Coordinator to support high-volume hiring for a project based recruiting need. This role is critical in delivering a smooth, efficient, and welcoming candidate experience for applicants while partnering closely with onsite staff, hiring managers, and team leads.

What You’ll Do

• Serve as the first point of contact for candidates, greeting and checking in high volumes of applicants daily
• Manage candidate flow using an interview scheduling tracker, ensuring accurate tracking of arrivals and interview status
• Distribute and collect candidate paperwork, ensuring completeness and accuracy
• Coordinate closely with hiring managers, interviewers, and onsite team leads to ensure timely candidate handoffs for driving assessments
• Act as a liaison between candidates and internal teams to keep the interview process running smoothly
• Track and compile assessment results, ensuring all data is properly recorded
• Upload candidate documentation and assessment videos into internal tracking systems
• Monitor and manage the daily interview schedule, proactively identifying gaps or bottlenecks
• Maintain a professional, organized, and candidate-friendly environment at all times

What You’ll Need

• Experience supporting high-volume recruiting or onsite hiring events
• Proven ability to work effectively with cross-functional teams, including staff, hiring managers, and operational leads
• Strong organizational skills with the ability to manage multiple candidates simultaneously
• Excellent interpersonal and communication skills; able to provide a high-quality candidate experience
• High attention to detail, especially with data entry and documentation
• Comfortable working with spreadsheets and tracking systems
• Professional demeanor in a fast-paced, customer-facing environment
• Basic understanding of HR practices and employment law

Nice to Have

• Experience in automotive, logistics, or hourly hiring environments
• Familiarity with applicant tracking systems (ATS) or scheduling tools

At Navan, “It’s all about the user. All of them.” We’re passionate about providing a seamless one-stop experience for business travelers, no matter how they travel, where they stay, or where they’re going.

We are constantly striving to make the most reliable and scalable systems possible to ensure that our services are available to our travelers when they need it most. With our exponential growth, we have many exciting challenges ahead and we’re looking for a passionate Site Reliability Engineer to join our team in Dallas, TX or Austin, TX. As an SRE you will design and develop tooling, automation and infrastructure services that power the Navan services, used by thousands of travelers on a daily basis.  You will work closely with development teams, release and productivity teams and security teams to identify customer needs and build innovative solutions to solve them. 

You will work across a vast array of systems and technologies, aiming to build an autonomous, monitored, fault-tolerant infrastructure that is optimized for both simplicity and uptime. You will collaborate with the backend and frontend engineering teams to ensure that product solutions are scalable, efficient, and reliable. You will design infrastructure to support our massive growth and work with the team to maintain the highest level of service.

What You'll Do:

• Building a fast moving, high growth service. Navan is revolutionizing travel and expense services for the enterprise, and the product is evolving quickly. You are comfortable in a startup environment, enjoy seeing the product take shape, and have strong ownership of the success of your services.
• Designing, implementing and operating cloud infrastructure. You’re a fit for us if you think in terms of infrastructure as code, deployment pipelines, and building the guardrails to make going fast also going safely.
• Identifying reliability anti-patterns and solving them systemically. You dive deep into the data to evaluate the health of your systems, and you use it to improve visibility and reliability across the fleet of services.
• Finding and automating the toil out of our processes. You’d prefer to automate it entirely, or build a tool to empower your users rather than be the gatekeeper to the tool.
• Leveraging AI tools and platforms in your daily work to achieve autonomous operations, reduce toil, and improve system observability.
• Defining and driving the adoption of system reliability standards, including formalizing SLO/SLI frameworks, observability standards, and blameless post-mortem practices across multiple engineering teams.
• Driving the adoption of AI-assisted developer tools and platforms to increase engineering productivity, enforce code quality standards, and enable real-time architectural validation.

What We’re Looking For:

• 5+ years of progressive experience as a Senior SRE or DevOps Lead (or equivalent role)
• 2+ years of experience in working on a production, 24x7 product environment
• Passionate about solving problems and learning new tools and technologies
• Excellent communication skills working with stakeholders and domain experts across the company to design solutions to user problems
• Thrive in a fast-paced environment 
• Demonstrated experience mentoring and leading junior and mid-level engineers, and acting as a technical owner for cross-functional infrastructure projects.
• Operate with a strong sense of ownership demonstrated through shipping production-quality code and infrastructure equipped with testing, monitoring and documentation
• Hands-on operational experience with Java based applications and services including JVM profiling and performance tuning (python, Node.js and Go are a plus)
• Hands-on experience building and operating distributed systems in a public cloud environment (preferably AWS), using CI/CD to deploy, manage and operate production systems, focusing on tooling and automation using tools such as maven and Jenkins.
• Hands-on experience with microservice architecture and related reliability and resiliency patterns such as throttling, queueing, and retries
• Hands-on experience with writing Infrastructure as Code in Terraform or Cloudformation or similar tools
• A passion for automating away everything, using scripting languages such as python, bash groovy (we prefer lazy engineers)
• Built, using, and automating monitoring systems such as NewRelic, DataDog, SignalFX, Kibana,
• Hands-on experience deploying, operating, and monitoring production-grade AI/ML microservices (e.g., RAG pipelines, agentic systems) on cloud platforms like AWS Fargate/ECS.
• Experience leveraging AI/LLM platforms (e.g., Gemini, Braintrust) and managing their secrets and infrastructure using Infrastructure as Code (Terraform) and AWS SSM.
• Demonstrated ability to integrate AI-specific telemetry and advanced observability practices to enable predictive insights and systemic root-cause analysis.

Position Overview

Woolpert is hiring a Senior Engineer Project Manager to join our dynamic Aviation Team. This position reports to our Aviation leadership team and is responsible for leading and managing the design, planning, and delivery of aviation and airfield improvement projects. This role oversees technical document preparation, directs multidisciplinary teams, coordinates with stakeholders such as TxDOT and airport sponsors, and ensures projects are delivered within scope, schedule, and budget. The ideal candidate brings strong civil engineering expertise, robust project management experience, and familiarity with FAA regulations and advisory circulars.

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

Qualified candidates may be eligible for a signing bonus of up to $8,000 based on experience and role alignment. Bonus eligibility is contingent upon 12 months of service and must be repaid if the employee leaves the company within one year of hire.

What You Will Do:

Project Leadership & Management

• Provide strategic and technical leadership for aviation and airfield engineering projects from conception through completion. Lead the development of construction plans, technical specifications, contract documents, and specialized engineering reports in alignment with FAA, TxDOT, and sponsor requirements. Establish clearly defined project scopes, prepare detailed fee proposals, and proactively manage project budgets, schedules, and resources to ensure successful and timely delivery.
• Monitor project performance using earned value metrics, milestone tracking, and forecasting tools, identifying risks early and implementing effective mitigation strategies. Ensure consistency and quality across deliverables through structured QA/QC processes and adherence to applicable engineering standards, FAA Advisory Circulars, and best practices in airfield planning, pavement design, grading, geometry, and safety areas.
• Facilitate kickoff meetings, progress reviews, design workshops, and internal coordination sessions to maintain alignment across stakeholders and team members. Prepare and deliver accurate monthly invoicing, financial updates, and comprehensive Project Status Reports (PSRs) that outline progress, issues, and recommended actions. Provide mentorship, guidance, and technical oversight to project engineers and designers, supporting professional development and strengthening the aviation group’s overall technical capabilities.

Stakeholder Coordination & Communication

• Serve as the primary point of contact for airport sponsors, TxDOT, and key stakeholders throughout the project lifecycle. Coordinate meetings, prepare agendas and schedules, document decisions, and ensure clear and timely communication to maintain project alignment. Build and maintain positive client relationships through proactive engagement, responsiveness, and consistent follow-through.

Documentation & Compliance

• Review sponsor-provided documents, including as-built drawings and prior design reports. Coordinate with subconsultants for surveying, geotechnical investigations, environmental studies, and specialized technical services. Ensure project documentation complies with federal, state, and local requirements, including FAA grant processes, environmental regulations, and permitting rules.

Bidding & Construction Support

• Manage the bidding process by organizing pre-bid meetings, issuing addenda, responding to contractor inquiries, and evaluating proposals. Provide construction-phase support through site visits, review of change orders, coordination with contractors, and monitoring of field activities to uphold quality standards and design intent.

Project Close-Out

• Review and approve final engineering drawings, compile project cost summaries, and participate in final inspections with TxDOT and project sponsors. Ensure all close-out documentation is delivered accurately and in accordance with sponsor and regulatory requirements.

Client & Team Management

• Lead cross-functional internal and external teams through project execution. Strengthen client relationships by identifying opportunities during proposals, RFP/RFQ processes, and ongoing engagements. Partner with management to evaluate client satisfaction, manage project risks, and support the overall financial health of the aviation practice. Provide direction, mentorship, and performance support to junior staff.

What You Will Bring:

• Bachelor’s degree in Civil Engineering
• Professional Engineer (PE) license required
• 10+ years of project management experience in aviation and airfield design
• Familiarity with FAA Advisory Circulars and federal aviation regulations preferred
• Proficiency in AutoDesk Civil 3D, AutoCAD, and related engineering software
• Strong working knowledge of Microsoft Office
• Excellent written and verbal communication skills
• Strong analytical and technical reading skills
• Ability to respond professionally to sensitive client inquiries
• Ability to sit for extended periods; occasional reaching, bending, and lifting up to 40 pounds
• Occasional travel required for site visits and client meetings

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

#LI-Hybrid

Lantern Specialty Care is seeking a Senior Risk & Governance Analyst to join our GRC team as a key individual contributor. This is a newly created role, built to scale our risk and compliance capabilities as we expand our AI-forward healthcare technology platform. You will report directly to the Sr. GRC Manager and play a foundational role across four priority areas: maintaining our risk register, advancing AI risk governance, TPRM, and supporting our HIPAA compliance program.

This is a high-impact, cross-functional role. We are at a critical stage of maturing our GRC program. There is significant greenfield opportunity to build structure where gaps exist, particularly in risk management and AI governance. The ideal candidate is hands-on, comfortable with ambiguity, and excited to leave their fingerprints on programs that will shape the organization’s risk posture for years to come.

Location: Hybrid - at least 3 days/wk in our Dallas, TX office located at 2100 Ross Avenue, Suite 1900, Dallas, Texas 75201

Responsibilities: 

• Support the build-out of Lantern’s risk register by conducting risk identification workshops, defining risk taxonomy, assigning ownership, and establishing likelihood/impact scoring
• Map current control environment against the NIST CSF function; document gaps and develop a prioritized remediation roadmap
• Establish recurring risk review cadence with business unit owners
• Maintain and evolve the risk register as a living document; produce regular risk reporting for leadership
• AI governance framework aligned to the NIST AI RMF — covering model risk assessment, bias considerations, transparency standards, and accountability structures
• Build and maintain an AI systems inventory with risk ratings; assess new use cases before deployment in partnership with Engineering and Product
• Monitor emerging AI regulatory guidance (HHS, EU AI Act, state-level) and translate into actionable controls
• Manage ongoing HIPAA Privacy and Security compliance programs: gap assessments, remediation tracking, and workforce training coordination
• Support SOC 2 Type II, HITRUST CSF, and other applicable audit cycles
• Support TPRM activities including vendor risk assessments and vendor tiering maintenance

Requirements:

• Bachelor’s degree in Information Security, Healthcare Administration, Computer Science, or related field
• A minimum of 5 years’ experience in GRC, compliance, or information security
• A minimum of 3 years’ experience in healthcare or health-tech industries
• Direct & Hands-on experience with the following:
• Building or significantly maturing a risk register
• Performing or supporting HITRUST and/or SOC 2 audits
• HIPAA Privacy/Security Rule compliance programs
• NIST CSF or ISO 27001
• AI Specific Risk Management Frameworks such as NIST AI RMF or Similar frameworks

Certifications (Preferred)

• CISA, CRISC, CISSP, CHC, or CHPC highly desirable
• HITRUST CCSFP a strong plus

Technical Skills

• Proficiency with a GRC platform (Vanta, Drata, ServiceNow GRC, OneTrust, or equivalent)
• Working knowledge of AI/ML risk concepts and the NIST AI RMF
• Experience with third-party risk tools and structured vendor assessment workflows
• Ability to read, interpret, and operationalize regulatory guidance

 Strong Candidates Will:

• Be energized by building. This role has significant greenfield scope, and the best candidates will see that as an opportunity, not a gap
• Move with urgency and precision, flagging risk before it becomes an issue
• Balance rigor with pragmatism, enabling the organization to move fast while staying protected
• Communicate clearly to both technical and non-technical audiences without losing nuance
• Bring genuine curiosity about AI and emerging technology governance
• Embody Lantern’s LIGHT pillars — Logic, Inclusion, Grit, Humanity, Truth — in every interaction

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short & Long Term Disability
• Life Insurance
• 401k with company match
• Flexible Time Off
• Paid Parental Leave

Who You Are:

The Procurement Manager leads Galaxy’s owner‑furnished (OFCI) procurement program for large‑scale data center development. You are accountable for planning, sourcing, contracting, and managing delivery for long‑lead equipment and technical service packages that directly impact critical‑path project schedules. You partner closely with Construction, Project Management, Operations, Engineering, and Finance to ensure Galaxy procures the right materials and services at the right time, with the right commercial terms—delivering outcomes better, faster, and cheaper.

You bring experience managing complex or long‑lead hardware procurement, understand critical‑path project delivery, and operate with a strong customer‑service mindset when supporting internal stakeholders.

What You’ll Do:

1. Requirements & Planning

• Collaborate with Engineering, Project Management, and Operations to define early procurement requirements for OFCI equipment and service packages.
• Develop category and sourcing strategies aligned to schedule risk, cost drivers, and technical requirements.
• Translate technical specifications into clear scopes of work, commercial requirements, and procurement schedules.

1. Strategic Sourcing & RFP Management

• Lead vendor prequalification, competitive sourcing events, and RFP/RFQ development for long‑lead equipment and construction‑adjacent service packages.
• Manage bid processes, analyze commercial and technical proposals, and perform total cost of ownership evaluations.
• Negotiate pricing, delivery schedules, risk allocations, and commercial terms that support project objectives.
• Prepare award recommendations and decision‑support materials for leadership review.

1. Contracting & Order Execution

• Support contract drafting and terms negotiation in partnership with Legal and technical stakeholders.
• Create and manage purchase orders, change orders, and contract amendments throughout the project lifecycle.
• Ensure contractual requirements align with specifications, schedule expectations, and budget assumptions.

1. Delivery Management & Supplier Performance

• Monitor production, logistics, and delivery of long‑lead equipment, proactively identifying risks to cost or schedule.
• Track supplier capacity, manufacturing constraints, and broader market conditions to inform early‑warning risk mitigation strategies.
• Support supplier onboarding, performance evaluation, KPI/SLA tracking, and issue resolution.
• Build and maintain strong supplier relationships across critical equipment and service categories.

1. Documentation, Reporting & Compliance

• Maintain accurate procurement documentation, commercial logs, delivery trackers, and risk registers.
• Prepare recurring reporting on cost, lead times, supplier performance, market trends, and critical procurement milestones.
• Ensure compliance with Galaxy’s P2P policies, internal controls, and audit requirements.
• Contribute to continuous improvement by identifying opportunities to improve procurement processes and deliver results better, faster, and more efficiently.

What We’re Looking For:

• Bachelor’s degree in Integrated Supply Chain Management, Procurement Business, Engineering, Project Management, or a related field.
• 2+ years of procurement experience supporting hyperscale, hardware, energy, utilities, industrial, or mission‑critical construction projects.
• Experience purchasing long‑lead equipment (e.g., electrical gear, mechanical systems, generators, switchgear, cooling systems) or complex construction service packages.
• Demonstrated ability to negotiate complex technical and schedule‑critical contracts.
• Strong understanding of procurement best practices, including competitive sourcing, bid evaluation, supplier performance metrics, and RFP development.
• Excellent communication and analytical skills with the ability to distill complex technical and commercial information into clear, actionable recommendations.
• Strong customer‑service orientation with the ability to partner closely with stakeholders in a fast‑paced, high‑growth environment.

Bonus Points:

• Experience leveraging procure‑to‑pay systems such as Ramp, Workday, Coupa, or SAP Ariba.
• Professional certifications (ASCM, CSCP, PMP, or similar).

What We Offer:

• Competitive base salary and discretionary bonus
• Flexible Time Off (i.e. unlimited paid vacation days)
• Company paid Holidays (11)
• Company paid sick leave
• Company-paid health and protective benefits for employees, partners, and other dependents
• 3% 401(k) company contribution
• Generous paid Parental Leave
• Free virtual coaching and counseling sessions through Headspace 
• Opportunities to learn about the Crypto industry
• Free daily snacks in-office
• Smart, entrepreneurial, and fun colleagues
• Employee Resource Groups

Apply now and join us on our mission to engineer a new economic paradigm.

Who You Are:

The Procurement Manager leads Galaxy’s owner‑furnished (OFCI) procurement program for large‑scale data center development. You are accountable for planning, sourcing, contracting, and managing delivery for long‑lead equipment and technical service packages that directly impact critical‑path project schedules. You partner closely with Construction, Project Management, Operations, Engineering, and Finance to ensure Galaxy procures the right materials and services at the right time, with the right commercial terms—delivering outcomes better, faster, and cheaper.

You bring experience managing complex or long‑lead hardware procurement, understand critical‑path project delivery, and operate with a strong customer‑service mindset when supporting internal stakeholders.

What You’ll Do:

1. Requirements & Planning

• Collaborate with Engineering, Project Management, and Operations to define early procurement requirements for OFCI equipment and service packages.
• Develop category and sourcing strategies aligned to schedule risk, cost drivers, and technical requirements.
• Translate technical specifications into clear scopes of work, commercial requirements, and procurement schedules.

1. Strategic Sourcing & RFP Management

• Lead vendor prequalification, competitive sourcing events, and RFP/RFQ development for long‑lead equipment and construction‑adjacent service packages.
• Manage bid processes, analyze commercial and technical proposals, and perform total cost of ownership evaluations.
• Negotiate pricing, delivery schedules, risk allocations, and commercial terms that support project objectives.
• Prepare award recommendations and decision‑support materials for leadership review.

1. Contracting & Order Execution

• Support contract drafting and terms negotiation in partnership with Legal and technical stakeholders.
• Create and manage purchase orders, change orders, and contract amendments throughout the project lifecycle.
• Ensure contractual requirements align with specifications, schedule expectations, and budget assumptions.

1. Delivery Management & Supplier Performance

• Monitor production, logistics, and delivery of long‑lead equipment, proactively identifying risks to cost or schedule.
• Track supplier capacity, manufacturing constraints, and broader market conditions to inform early‑warning risk mitigation strategies.
• Support supplier onboarding, performance evaluation, KPI/SLA tracking, and issue resolution.
• Build and maintain strong supplier relationships across critical equipment and service categories.

1. Documentation, Reporting & Compliance

• Maintain accurate procurement documentation, commercial logs, delivery trackers, and risk registers.
• Prepare recurring reporting on cost, lead times, supplier performance, market trends, and critical procurement milestones.
• Ensure compliance with Galaxy’s P2P policies, internal controls, and audit requirements.
• Contribute to continuous improvement by identifying opportunities to improve procurement processes and deliver results better, faster, and more efficiently.

What We’re Looking For:

• Bachelor’s degree in Integrated Supply Chain Management, Procurement Business, Engineering, Project Management, or a related field.
• 2+ years of procurement experience supporting hyperscale, hardware, energy, utilities, industrial, or mission‑critical construction projects.
• Experience purchasing long‑lead equipment (e.g., electrical gear, mechanical systems, generators, switchgear, cooling systems) or complex construction service packages.
• Demonstrated ability to negotiate complex technical and schedule‑critical contracts.
• Strong understanding of procurement best practices, including competitive sourcing, bid evaluation, supplier performance metrics, and RFP development.
• Excellent communication and analytical skills with the ability to distill complex technical and commercial information into clear, actionable recommendations.
• Strong customer‑service orientation with the ability to partner closely with stakeholders in a fast‑paced, high‑growth environment.

Bonus Points:

• Experience leveraging procure‑to‑pay systems such as Ramp, Workday, Coupa, or SAP Ariba.
• Professional certifications (ASCM, CSCP, PMP, or similar).

What We Offer:

• Competitive base salary and discretionary bonus
• Flexible Time Off (i.e. unlimited paid vacation days)
• Company paid Holidays (11)
• Company paid sick leave
• Company-paid health and protective benefits for employees, partners, and other dependents
• 3% 401(k) company contribution
• Generous paid Parental Leave
• Free virtual coaching and counseling sessions through Headspace 
• Opportunities to learn about the Crypto industry
• Free daily snacks in-office
• Smart, entrepreneurial, and fun colleagues
• Employee Resource Groups

Apply now and join us on our mission to engineer a new economic paradigm.

About the Role

As an AV Fleet Technician, you will execute maintenance, troubleshooting, and repair tasks across vehicle and autonomous (AV) systems in a shop environment.

You will complete assigned work orders, follow SOPs, and support day-to-day fleet operations to keep vehicles safe and operational. This role provides hands-on experience with AV systems, diagnostics, and maintenance workflows while working alongside experienced technicians.

What You’ll Do

Work Order Execution

• Execute maintenance, repair, and troubleshooting tasks on vehicles
• Complete work orders accurately and on time
• Perform inspections and basic repairs following SOPs

AV Systems Work

• Work with AV components including sensors, diagnostics, and system checks under guidance
• Capture logs, photos, and diagnostic data as required
• Follow defined workflows for AV-related tasks and escalate issues

SOP & Quality

• Follow SOPs to ensure safe and consistent execution
• Complete required documentation for all work performed

Team Execution

• Work under direction of Senior Technicians and Leads
• Participate in shift briefs, debriefs, and handoffs
• Escalate issues clearly and immediately

What We’re Looking For

Experience

• 1–3 years of experience in fleet, automotive, or technical operations
• Basic experience with maintenance or mechanical systems
• Willingness to learn AV systems and diagnostics

Nice to Have

• Experience in a shop or garage environment
• Exposure to autonomous vehicle systems or sensors
• Familiarity with tools, inspections, or maintenance workflows

Mindset

• Detail-oriented with a focus on safety and accuracy
• Follows instructions and SOPs consistently
• Communicates clearly and escalates issues quickly
• Reliable and consistent in execution

Why Join Kodiak?

You will work hands-on with vehicles in a structured environment and gain experience with autonomous systems. This role provides the opportunity to build technical skills across diagnostics, maintenance, and AV technology while supporting fleet operations.

Job Title:  Senior Manager, IT Infrastructure
Company: Loenbro, LLC
Business Unit/Department: Information Technology
Location: Irving, TX
Reports to:   Senior Director – IT Operations
Employment Type: Full-Time, onsite 
FLSA Classification: Exempt

Candidates must be authorized to work in the United States on a full-time basis. We are unable to sponsor or transfer visas at this time.

About Loenbro

Loenbro is a trusted, long-term construction lifecycle partner to thousands of customers across the U.S. Our market spans all industries, and our service offerings include Critical Electrical, Mechanical & Structural, Soft Crafts, Inspection, Underground Maintenance and Installation, and Fabrication. Our expertise lies in simplifying the complex and establishing long-standing relationships with our partners. We have a national presence but a local approach—every customer benefits from our capabilities and our care.

At Loenbro, we don’t just offer jobs—we build careers grounded in integrity, teamwork, excellence, and purpose. Join a team where your expertise is valued, your growth is supported, and your work helps maintain and enhance the critical infrastructure that powers communities across the nation.

Job Summary
The Senior Manager of IT Infrastructure is a senior, hands-on leadership role responsible for the execution, stability, and continuous improvement of Loenbro’s infrastructure environment across systems, networking, cloud, virtualization, storage, and disaster recovery.

This is a player‑coach role for a technically credible infrastructure leader who enjoys leading engineers while remaining close to architecture and operational decision‑making. The Senior Manager partners closely with the Sr. Director of IT Operations to execute infrastructure strategies, mature operational practices, and support growth initiatives including cloud modernization and M&A integration.

This role does not operate as a standalone Director; instead, it is designed for a high‑impact leader who runs infrastructure day‑to‑day while contributing to longer‑term planning and roadmap execution.

Essential Job Responsibilities 

Infrastructure Leadership & Operations

• Lead and develop a team of infrastructure engineers across systems, network, and cloud disciplines
• Serve as a senior escalation point for complex infrastructure incidents and platform decisions
• Translate infrastructure strategy into execution plans, standards, and priorities
• Partner with the Sr. Director, IT Operations on staffing needs, budgeting input, and roadmap execution

Cloud and Azure Infrastructure

• Execute and maintain Azure infrastructure standards including subscriptions, identity integrations, networking, and resource lifecycle practices
• Support Azure governance, cost management, and tagging standards in partnership with IT leadership
• Contribute to cloud architecture discussions aligned to Microsoft 365, Entra ID, and hybrid identity initiatives

Systems & Virtualization

• Oversee the Windows Server environment including lifecycle management, patching, Active Directory, and identity integrations
• Manage virtualization platforms (VMware and/or Hyper‑V) including capacity planning, upgrades, and host health
• Own server hardware lifecycle coordination and data center / co‑location vendor relationships

Network Engineering Oversight

• Provide senior technical leadership across routing, switching, firewall policy, VLAN segmentation, and WAN connectivity
• Support network design and deployments for corporate offices and field sites (including LTE/cellular, Starlink, and VPN connectivity)
• Assist with SD‑WAN, BGP, and site expansion planning as the organization grows through acquisition and geographic expansion

Storage, Backup, and Disaster Recovery

• Own daily operations of storage (SAN/NAS) and backup platforms
• Maintain backup integrity, retention policies, and offsite/cloud replication
• Execute DR testing, runbooks, and recovery procedures in alignment with defined RTO/RPO targets

Governance, M&A & Reporting

• Support infrastructure discovery, integration, and migration activities for M&A events
• Maintain infrastructure documentation, standards, and audit evidence
• Produce operational reporting on uptime, capacity, backup success, and cloud spend
• Support compliance initiatives including SOC 2, NIST 800‑171, and CIS controls

Minimum Qualifications

Required:

• 8–12+ years of progressive infrastructure experience with at least 3–5 years in a leadership or senior technical lead role
• Demonstrated hands‑on experience across systems, networking, and cloud infrastructure
• Strong experience with Microsoft Azure (IaaS / PaaS), beyond basic VM administration
• Deep working knowledge of Windows Server, Active Directory, and hybrid identity environments
• Enterprise networking experience spanning routing, VLANs, firewall policy, and WAN architectures
• Experience with virtualization technologies (VMware and/or Hyper‑V) and backup platforms (Veeam, Azure Backup, or equivalent)
• Proficiency with PowerShell for automation and administrative efficiency
• Bachelor’s degree in Computer Science, Information Systems, or equivalent experience

Preferred:

• Microsoft Azure certifications (AZ‑104, AZ‑305)
• Networking certifications (CCNA, CCNP, or equivalent)
• VMware certifications (VCP or equivalent)
• Experience supporting acquisitions or large‑scale infrastructure migrations
• Exposure to construction, industrial, or field‑operations environments

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

• Office-based with flexibility for remote work as approved
• Occasional support for field teams and job sites

This role requires compliance with all applicable safety regulations, personal protective equipment (PPE) requirements, and Loenbro's Environmental Health and Safety (EH&S) policies.

Benefits

Loenbro offers a competitive salary, comprehensive benefits package, and rewards to those who join our team:

• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and holiday pay
• Life and disability insurance
• Professional development and training opportunities
• Employee assistance program (EAP)

Benefits eligibility may vary based on employment classification and hours worked.

Guided by Core Values (LEAD), grounded in grit and a commitment to excellence, Loenbro betters our families, customers, and local communities.  If you’re ready to be part of a company that LEADS by:

• Living with Integrity
• Exceeding Expectations
• Acting with Urgency
• Delivering Excellence

…we want to hear from you.

Loenbro is an Equal Opportunity Employer

This role will remain open for recruitment until successfully filled.

What You’ll Do:

The Data Center Operations team is responsible for the performance, uptime, and continuous improvement of all CoreWeave data center facilities. This team ensures our infrastructure is robust, efficient, safe, and capable of supporting our hyper-growth by managing everything from power and cooling to safety and compliance.

About the role:

As the Regional Director for the U.S. South Central, you will lead operations across multiple data center sites, setting regional standards for performance, reliability, safety, and operational excellence. This role requires regular on-site presence to conduct audits, support emergency response, mentor local teams, and ensure consistent execution in the field.

You will guide site leadership, manage regional budgets and forecasts, and serve as the primary escalation point for critical incidents. You will also drive capacity planning and growth readiness, aligning MW, rack space, staffing, and workforce plans to customer demand, product roadmaps, and long-term infrastructure strategy.

Using KPIs, SLAs, dashboards, and operational data, you will track uptime, incident response, maintenance execution, safety performance, and regional readiness. You will standardize SOPs, MOPs, and EOPs across sites, ensuring documentation is current, auditable, and consistently followed.

You will partner with Product, Network Engineering, Security, Real Estate, Finance, Legal, HR, vendors, and service providers to support new deployments, manage risk, optimize costs, and keep regional priorities aligned. You will also represent the region in executive forums, providing clear updates on capacity, risk, performance, staffing, and operational health.

The ideal candidate will be based near a data center hub within the territory — Texas, Louisiana, Mississippi, or Alabama — and should expect frequent travel throughout the region.

In this role, you will:

• Ensure data center uptime and SLA adherence across the region
• Oversee incident response performance, escalation effectiveness, and post-incident corrective actions
• Manage preventive and corrective maintenance execution
• Ensure safety performance and compliance readiness
• Drive capacity readiness across MW, rack space, and staffing
• Manage regional budget performance, vendor performance, and cost optimization
• Ensure accuracy and completeness of operational data across tooling and reporting systems

Who You Are:

• Bachelor’s degree in Engineering, Computer Science, Information Technology, Business, or a related field
• 10+ years of experience in critical facility operations, with at least 5+ years in a senior management or multi-site leadership role within data centers or a similar mission-critical environment
• Experience scaling data center operations in a cloud, hyperscale, GPU, or HPC environment
• Demonstrated experience leading geographically dispersed, 24/7 operations teams, including frontline managers and individual contributors
• Proven ability to translate business and technical requirements into clear regional execution plans, with a track record of delivering against aggressive timelines in high-growth environments
• Skilled at navigating complex stakeholder landscapes, communicating clearly and calmly with executives, partners, and on-site teams — especially during high-pressure incidents
• Experience managing large-scale capital and operational budgets
• Thorough knowledge of data center infrastructure, including cooling, power, fire suppression, security, and networking
• Experience with incident management, root cause analysis, and post-incident reviews
• Familiarity with regulatory standards such as Uptime Institute, ISO, OSHA, and local building/environmental codes
• Frequent travel, up to 40%, across the South Central territory is required to support multi-site operations and incident management
• Must be available for occasional after-hours or weekend work in the event of critical incidents or emergency escalations
• Ability to work in environments with high noise levels and temperature variations
• Must be able to traverse data center floors and mechanical galleries to conduct inspections and oversee operations

Preferred:

• Master’s degree in a related field
• Proficiency with Data Center Infrastructure Management tools and building management/facility monitoring systems
• Change management expertise with demonstrated success implementing process, technology, and organizational improvements
• Experience building KPI dashboards, executive reporting, and operational scorecards across multi-site environments

Wondering if you’re a good fit?

We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams — even if you aren’t a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk.

• You love to lead and develop high-performing, dispersed teams while fostering a culture of collaboration and safety
• You’re curious about enhancing processes, increasing efficiency, improving data quality, and implementing sustainable solutions in critical environments
• You’re an expert in strategic planning for critical facilities and communicating effectively with stakeholders at all levels, especially during major incidents or periods of rapid growth

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!  

The base salary range for this role is $140,000 to $155,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. 

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.

As an ideal candidate, you will have:

• 8+ years of pre-sales experience with enterprise software and technical aptitude
• Working knowledge and ability to code with one  or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) 
• Experience with scalable and highly available distributed systems 
• 2+ years of software development experience
• Excellent presentation and communication skills 
• The ability to travel up to 50%
• A Bachelor’s degree or equivalent work experience
• Professional proficiency in speaking and writing Portuguese and English 
• Professional proficiency in speaking and writing Spanish is highly preferred

As an ideal candidate, you may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data modelling
• Knowledge of modern technologies - their function and integration requirements - e.g. Spark, cloud storage/streaming, API mgmt, Kafka, serverless.
• A cloud provider certification
• A MongoDB Certification 

What you do at MongoDB:

• You work with our advisory consulting partners on reference architectures, patterns, and AI blueprints for making the best use of MongoDB 
• You confidently articulate the business value of MongoDB solutions and bridge this to technical value
• You partner with our account teams to help ensure success in accounts ranging from small startups to large enterprises 
• You align to support sales with activities such as technical discovery, demos, proof of value, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel
• You translate technical concepts and patterns into business benefits for management and executives 
• You act as a liaison, gathering feedback from the field to relay back to the Product Management team
• You will have the opportunity to help drive demand through participation in both industry-known trade-shows as well account-based marketing events
• You demonstrate resilience and sound judgment in dealing with business challenges
• You have an ability to drive customer demand within a sales territory, by being self-motivated, proactive and understanding the importance of a strong sense of urgency
• You proactively seek opportunities to support and mentor other pre-sales team members and share best practices
• You have situational awareness and react appropriately in group settings

Particularly with Partners:

• You successfully build and maintain effective relationships with technical partners, gaining their trust, influencing their decisions, and reinforcing their understanding of how MongoDB adds value to the broader ecosystem and needs of clients
• You understand the importance of a strong sense of urgency reflected through ability to drive partner demand within the sales territory
• You align to drive partner Center of Excellence strategies and create demand for MongoDB solutions
• You have a strong understanding of partner business model, value, and needs
• You demonstrate the ability to anticipate and respond appropriately to partner objections
• You are seen as a “Trusted Advisor” with technical partner stakeholders
• You team up to build joint proposals with partners for the client
• You drive strategy and implementation of solution architecture for products and services within the partner ecosystem of the region
• You can demonstrate technical expertise of general IT and application operations through mentorship of local partner organizations
• You create strategies that map specific industry trends to account base within local partner organizations
• You create strategies that map competitive threats within local partner organizations

What you will learn:

• The rapidly expanding MongoDB product suite, including:
• Core database server
• Atlas (fully managed cloud database service)
• Atlas Data Lake
• Atlas Full-Text Search
• Realm
• Charts
• Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark
• Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes
• Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, event-driven architectures, DevOps, cloud, security
• Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling
• Exposure to a wide variety of market verticals and broad spectrum of interesting use cases

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273379214

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426139

The role 

We’re seeking a Field Marketing Manager to design and execute localized marketing programs that connect our NeoCloud AI infrastructure solutions with high-potential customers, partners, and alliances.

In this role, you’ll own the regional go-to-market (GTM) plan for the West Coast U.S., collaborating with sales, partner, and product teams to build awareness, drive demand, and accelerate revenue within one of our fastest-growing territories.

Location: This is a remote role within the United States. Candidates located in the San Francisco Bay Area, Denver (CO), Austin (TX), or the DFW Metro are preferred. Strong candidates based in the Central, Mountain, or Pacific time zones will also be considered.

Your responsibilities will include: 

Regional Strategy & GTM Planning

• Define and execute your regions field marketing plan aligned to Nebius’ North America GTM strategy, revenue targets, and AI-cloud growth objectives.
• Identify priority verticals and clusters in the region (enterprise AI, finance, healthcare, retail, and media & entertainment).
• Translate global campaigns into localized programs that resonate with technical and executive buyers.

Sales & Partner Alignment

• Partner with regional sales leaders, solutions architects, and business development to align on pipeline coverage, target accounts, and co-marketing initiatives.
• Collaborate closely with Vertical GTM team leads to ensure field programs reinforce priority industries, solution narratives, and territory goals—creating a unified GTM motion from awareness through pipeline conversion.
• Support regional account-based marketing (ABM/ABX) motions for top enterprise and strategic accounts.

Field & Partner Campaign Execution

• Plan, manage, and execute regional events, workshops, executive roundtables, and innovation labs showcasing Nebius’ AI/ML and NeoCloud capabilities.
• Build developer and data-science community engagement through hackathons, meetups, and partnerships with regional universities and AI accelerators.
• Manage regional sponsorships and Nebius presence at high-impact industry conferences (e.g., AWS re:Invent, NVIDIA GTC, MIT AI Conference).

Insights & Measurement

• Track and analyze field performance metrics: leads generated, pipeline influenced, partner-sourced opportunities, and ROI.
• Capture real-time feedback and customer insights from the field to help shape product positioning, content strategy, and global messaging.
• Use intent data and CRM analytics to optimize account targeting and campaign efficiency.

Budget & Operations

• Own your regions field marketing budget—forecast spend, manage vendors, and ensure strong ROI discipline.
• Maintain operational excellence through collaboration with demand generation, marketing operations, and creative teams.

Cross-Functional Collaboration

• Work closely with Product Marketing, Partner Marketing, and Sales Enablement to deliver cohesive storytelling and thought leadership in the field.
• Contribute to global initiatives while serving as the regional voice to headquarters—advocating for opportunities, challenges, and innovations.

We expect you to have: 

• 7+ years of B2B field and partner experience in cloud, AI, or enterprise tech, with proven pipeline impact.
• Deep understanding of AI/ML infrastructure, data platforms, and cloud ecosystems (AWS, Azure, Google Cloud, or similar).
• Proven ability to plan and execute localized marketing programs across diverse markets in the U.S.
• Hands-on experience with account-based marketing, partner co-marketing, and demand-generation tools (Salesforce, Marketo, HubSpot, 6sense).
• Strong analytical mindset; comfortable with dashboards, campaign metrics, and ROI analysis.
• Exceptional communication, collaboration, and stakeholder-management skills across sales, partners, and technical audiences.
• Bachelor’s degree in marketing, Business, or related field (MBA preferred).
• Willingness to travel 25 - 30% for events, team and community engagements.

Key employee benefits in the US:

• Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) plan: Up to 4% company match with immediate vesting.
• Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote work reimbursement: Up to $85/month for mobile and internet.
• Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.

Compensation

We offer competitive salaries, ranging from $150k - $185k OTE based on your experience.

What You’ll Do:

The operations accounting organization at CoreWeave performs operational accounting, control, reporting, and compliance for the critical AI infrastructure of our rapidly scaling AI cloud business. The team manages a variety of core accounting and reporting processes and controls globally and partners with Treasury, Supply Chain, Procurement, FP&A, Leasing, Legal, and Tax to track, control, and provide visibility to the company’s compute and supporting assets. The group partners to develop and operationalize accounting and reporting processes to enable visibility, control, and confident decisions.  The group collaborates with stakeholders to quickly find solutions to challenging problems to enable hyper growth. 

About the role:

• Manage collateralized asset tracking processes to ensure compliance with debt arrangements.
• Lead reporting on collateralized assets to external stakeholders.
• Partner with Treasury to support asset backed borrowing transactions.
• Collaborate with other accounting and operational teams to enhance processes and drive compliance with asset utilization and reporting.
• Enhance processes for scalability and greater automation.
• Collaborate with Treasury and Procurement to understand new financing transactions and develop appropriate reporting processes to support hypergrowth.

Who You Are: 

• 6+ years’ accounting and financial reporting experience
• Bachelor’s degree in Accounting, Finance, or Business (or equivalent) required
• Professional qualification (e.g., ACA/CPA/CMA/CA) required
• Comfortable with large data sets and finding ways to simplify information
• NetSuite experience preferred.
• Process- and data-driven with strong analytical judgment; proactive, organized, and adaptable in a dynamic environment.
• Excellent interpersonal, written, and verbal communication; growth mindset and commitment to continuous learning.

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. 

• You love collaborating across teams to solve complex problems.
• You’re curious about where data, systems, and policy meet.
• You’re an expert in building processes that scale.

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!  

The base salary range for this role is $115,000 to $168,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

Join Us as a Virtual Chief Information Security Officer (vCISO)

About Thoughtworks

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.

Thoughtworks is seeking to expand our Go-To-Market team in Tech & Business Services to support some of our fastest growing accounts in this industry.

Our Client Partners are responsible for a portfolio of customers in the Tech & Business Services, Software & Platform space, give direction to client partners and business developers in this area and support them to expand our network, footprint and relationship. Furthermore, they also take responsibility for one of our major accounts during the entire sales cycle (lead generation through proposal, contract negotiation and closure) as well as client relationship management, account planning and growth, joint delivery governance and project reviews.

Job responsibilities:

• You will achieve established revenue targets, forecast and manage sales, revenue and margins at existing customers.
• You will establish, grow and nurture long-term, value-based relationships with a growing number of senior client stakeholders, focusing on 1-3 accounts at a time.
• You will partner closely with technical leaders to support the delivery team, ensuring they have what they need to be successful.
• You will engage in consultative business development, growing relationships both vertically and horizontally.
• You will approach client executives as true business partners, expanding the company’s breadth and depth to its full potential.
• You will take a consultative approach to working with our clients’ C-level executives and other stakeholders to achieve their business goals, redefine their industries, drive complex negotiations and resolve conflicts.
• You will help develop a range of IP and best practices around client and portfolio development to build the client base into a significant strategic asset.
• By understanding a client’s strategy inside out, you will identify opportunities to improve the partnership and increase revenue throughout the duration of the partnership.
• You will maintain a watchful eye on how Thoughtworks executes engagements and take a proactive approach to mitigating potential risks before they arise.
• You will stay current with Thoughtworks’ business strategy and IT goals.

Technical Skills:

• You have a good understanding of the tech industry, familiarity with the main industry trends and drivers as well as relevant players.
• You have experience working in many different executive revenue-generating roles requiring strong business acumen.
• You have experience in executive revenue-generating roles and bring comprehensive business acumen to your account strategies, cultivating ‘win-win' value propositions at both company and individual levels.
• You have success managing and developing sophisticated senior client relationships and strategic business partnerships across the C-suite.
• You have experience contributing to a clients’ business using a highly consultative and solution-oriented approach
• You have driven thought leadership and innovation experience for clients.
• You have influenced decisions by bringing in relevant industry trends and client stories on innovation and digital disruption.
• You have experience in agile (custom) software development project delivery with the ability to understand the momentum of technical projects and the challenges a highly technical team will face in project execution.
• Bonus points if you are well versed in agile delivery best practices.
• You are able to think out-of-the-box and you can energize your team to come up with innovative ideas to create new revenue streams.

Professional Skills:

• A national/global sensibility and a sophisticated view of the business.
• A strategic thinker, with the ability to translate concepts and ideas into practical and tactical action and the skills to create value propositions for clients.
• A goal-oriented self-starter, with strong consultative instincts and skills who quickly and easily establishes rapport and credibility.
• A forward-thinking mindset - you infuse thought leadership and innovation into how you partner with a client.
• A natural consultant, you're solutions-oriented and influence decisions by bringing in relevant industry trends and client stories.
• You're able to balance strategy and execution, while crafting visions and taking a progressive stance on agendas that drive change.
• You're comfortable interfacing with C-suite on their strategy, ensuring that we're delivering the expected outcomes while staying a step ahead to propose new solutions that may increase revenue.
• Taking abstract, technical or strategic concepts and translating them into actionable ideas comes naturally for you.
• You thrive in a collaborative, flat environment that values transparency, openness, feedback and change.
• You don't shy away from negotiation. You see it as an opportunity to establish credibility and a positive rapport with the client.
• Experience with different commercial models and a deep understanding of the factors influencing margin and competitive pricing.

Other things to know

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

Responsible Use of AI in Recruitment

At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions. Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers. We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment.

About You and The Role  

Do you thrive in high-pressure environments where every minute counts and your decisions directly impact life-saving deliveries? The Service Engineering team sits at the critical nexus between operations and engineering, serving as the first line of technical support for our global fleet of aircraft, droids, and docks. When assets go down, customers can't receive essential supplies—there's no room for delay.

Our Service Engineers are the elite troubleshooters who ensure grounded assets return to service with maximum velocity and quality. You'll work in 24/7 shift operations, serving as the primary technical lead who coordinates cross-team resources, diagnoses complex technical issues, and maintains the operational tempo that keeps Zipline flying around the world.

This role operates under strict regulatory requirements (FAA Part 135) and demanding performance targets to minimize time to service restoration and maximizing first-time fix rates. You'll serve both Flight Test and Commercial Operations, making your work essential to every delivery we make.

What You'll Do  

As a Service Engineer, you'll lead technical response as the primary technical lead for grounded assets, coordinating cross-team resources and driving resolution with urgency and precision. Your systematic troubleshooting approach will use approved procedures and diagnostic tools to identify root causes and implement solutions for aircraft, droid, and dock systems. Working in 24/7 shift operations forms a core part of your responsibilities, including comprehensive handovers, on-call duties, and emergency response protocols to maintain continuous coverage.

You'll coordinate cross-team escalation to engineering support and maintenance teams, creating work orders and ensuring smooth handoffs when physical maintenance is required. Log analysis and diagnostics will become second nature as you identify patterns, troubleshoot complex technical issues, and generate reports that drive continuous improvement. Maintaining regulatory compliance with FAA Part 135 operations, CAMP requirements, and repairman certification standards ensures all documentation meets aviation industry standards.

Driving continuous improvement will be central to your role as you contribute to troubleshooting guides, identify automation opportunities, and provide feedback to design engineering on system improvements. You'll operate advanced tools including the Zipline ERP (Zerp) platform, Fleet Apps, incident.io, and Jira to track assets, manage incidents, and coordinate with global teams. Asset triage and prioritization will maximize operational impact, ensuring critical assets return to service first while managing multiple incidents simultaneously.

Documentation and tracking of all troubleshooting activities, resolutions, and lessons learned builds institutional knowledge and supports regulatory requirements.

What You'll Bring 

• Your technical background in mechanical, electrical, software, mechatronics, aerospace or systems engineering should demonstrate ability to quickly learn complex technical systems and troubleshoot under pressure. 
• Strong analytical and problem-solving skills with experience in systematic troubleshooting, root cause analysis, and technical documentation are essential.
• Operations or maintenance experience with complex systems in high-stakes environments where downtime has significant impact, will prepare you for this role. 
• Excellent communication and coordination skills with proven ability to lead technical response, coordinate cross-functional teams, and communicate effectively under pressure are crucial. 
• Data analysis capabilities with experience in log analysis, performance metrics, and basic scripting or SQL for troubleshooting and reporting will enhance your effectiveness. 
• A continuous improvement mindset with demonstrated ability to identify process improvements, contribute to documentation, and drive operational excellence aligns with our culture.
• Adaptability and resilience to thrive in a rapidly changing environment where procedures, tools, and priorities evolve frequently is essential. 
• Customer impact focus with understanding that your work directly affects life-saving deliveries and operational reliability drives everything we do.

Preferred Qualifications

• Technical writing skills with experience creating troubleshooting guides, procedures, and technical documentation support our documentation-driven culture.
• Multi-site operations experience supporting distributed teams and assets across multiple time zones matches our global operations.
• Automation and tooling experience with process improvement, script development, or system integration contributes to our continuous improvement efforts.

What Else You Need to Know   

The starting cash range for this role is $68,000 - $145,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

This role requires working 24/7 shift operations including nights, weekends, and holidays as part of our continuous coverage model. You'll participate in on-call rotations and must be available for rapid response when critical assets are grounded.

The position operates under strict performance metrics and regulatory requirements. You'll work in a fast-paced, high-stakes environment where your decisions directly impact customer deliveries and operational safety.

Ability to sit (or stand at a standing desk) for long periods of time to review tickets, conduct analysis and coordinate solutions with engineers when needed. 

Travel may be required occasionally for training, certification, or site support activities (10%).

The Opportunity

As a Capital Credit Manager, Underwriting and Portfolio Management, you will be a core member of Flexport Capital’s credit team, managing a large book of 40–60+ accounts spanning SMB, mid-market and enterprise borrowers. You will independently underwrite IF, LF, Term Loan and ABL deals. You will help drive the management of distressed credits and workouts, design policies and SOPs for new products, as well as architect the analytical frameworks that drive portfolio monitoring. This is a hands-on role where you own the full credit lifecycle, from underwriting through ongoing portfolio monitoring and client communication. You’ll help drive process improvements, and contribute to our risk scoring model development, all while building deeper expertise in Flexport’s freight, fulfillment and customs operations.

You Will

• Own a Large, Complex Portfolio: Manage 40–60+ accounts with topline revenues up to ~$75M and credit limits up to $5M. You will handle accounts across the CRR spectrum, including credits showing early signs of distress that require proactive intervention and creative deal restructuring.
• Underwrite Deals Independently: Handle IF/LF, Term Loan and ABL underwriting end- to-end. Design covenants, milestone-based step-ups, and restructure proposed deals to match credit’s risk appetite.
• Resolve Complex Credit Problems: Interpret ambiguous financials, seasonal revenue swings, multi-entity structures, improving-but-weak trajectories, and exercise judgment in recommending policy exceptions with clear risk/reward framing. Identify when a deal structure won’t work and reconstruct it proactively before it reaches the Investment Committee.
• Lead Client Diligence & Communication: Run diligence calls with CFOs and controllers of SMB and smaller mid-market companies. Push back on BD submissions with data and facts. Present credit recommendations to the Investment Committee with guidance from the Head of Credit. Own the end-to-end credit relationship with your clients.
• Drive Process Improvements: Develop systematic improvements to credit operations —redesigning BD and UW workflows to reduce friction, establishing lien filing optimization, and creating monitoring spot-check systems. Lead projects beyond individual account management that make the entire team more effective.
• Contribute to Credit Analytics & CRR Development: Contribute to CRR model development including financial ratio calibration and risk weight tuning. Design and maintain portfolio monitoring dashboards, and help build automations for repetitive credit operations.
• Manage Compliance & Lien Operations: Independently manage UCC filings, amendments, and lien perfection across US and international jurisdictions. Lead quarterly lien audit and security review processes. Ensure portfolio-wide compliance with BlackRock facility covenants and eligibility criteria, and drive expansion of secured coverage.

You Should Have

• 5–7 years of experience in commercial lending, credit risk, or portfolio management. Trade finance, working capital, or inventory financing experience is highly preferred.
• Independent Underwriting Capability: You can independently underwrite IF/LF and Term Loan facilities end-to-end. You understand advance rates, covenant design, borrowing base fundamentals, lien priority, and UCC filing procedures. Proficiency in ABL fundamentals is a strong plus.
• Credit Judgment & Problem Solving: Demonstrated ability to interpret ambiguous financials, recommend policy exceptions with clear risk/reward framing, and proactively restructure deals that don’t make credit sense. You don’t just flag problems—you come with solutions.
• CRR & Risk Model Awareness: You understand why automated credit risk rating outputs sometimes diverge from qualitative reality and can propose specific recalibration adjustments such as financial ratio breakdowns and chart tuning.
• Client-Facing Confidence: Comfortable leading diligence calls with CFOs and controllers, pushing back on BD submissions with data, and presenting credit recommendations to the Investment Committee.
• Technical & Analytical Skills: SQL proficiency (complex queries, analytical views). Python for analysis scripts, financial modeling, and portfolio reporting is a strong plus. Experience with Looker, GSheets dashboards, or automation tools (Parabola, Airtable, n8n) preferred.
• Mentorship & Collaboration: Proven ability to guide junior analysts on credit approach and technical questions. You are a team player who makes colleagues better and can coordinate effectively with Legal, BD, and Operations.
• Education: Bachelor’s degree in Finance, Business, Economics, or a related field. MBA, CFA, or FRM is a plus.

The Opportunity:

 As a Senior Credit Analyst, Portfolio Analytics, you will play a pivotal role in Flexport Capital’s portfolio management strategy. This is a hybrid role sitting at the intersection of hands-on credit stewardship and data-driven innovation. You won't just analyze high-level trends; you will actively manage the monthly financial review process, lead diligence on flagged accounts, and own the operational compliance stack. You will be the first line of defense in monitoring portfolio health while simultaneously building the tools and dashboards that make that monitoring scalable.

You Will:

• Lead Portfolio Reviews & Diligence: Manage the monthly financial review process for the entire customer base. You will direct Associate support for data gathering, but you will be responsible for the analysis, knowing exactly what red flags to look for in financial statements.
• Conduct Active Risk Management: Identify deteriorating credits or anomalies and immediately trigger deeper reviews. You will prepare for and lead diligence calls with borrowers to investigate issues and determine necessary actions.
• Prepare Credit Modifications: Evaluate requests from Business Development for line increases, term adjustments, or other modifications. You will be responsible for writing the loan modification templates/memos and providing the credit diligence and justification for your recommendations.
• Own Compliance & Operations: oversee and improve our KYB/KYC, UCC lien filing, and lien management processes. You will ensure strict compliance and proactively suggest new vendors, products, or process improvements to streamline operations.
• Build & Maintain Analytics: Design portfolio monitoring dashboards that aggregate credit, collateral, and operational data. You will continue to use tools (SQL, Python, Looker) to automate data ingestion and anomaly detection.
• Analyze Trends: Monitor borrower and portfolio trends—including CRR migration, LGD, DSO, and exposure concentration—to inform repricing or mitigation strategies.
• Drive Process Improvement: Continuously improve internal reporting and data quality, ensuring our tools serve as a reliable "single pane of glass" for portfolio risk visibility. You will use the available low-code and analytical tools (using SQL, Python, Airtable, Looker, or Power Automate) to automate data ingestion, anomaly detection, and risk flag generation.

You Should Have:

• 3–7 years of experience in commercial lending, credit risk, or portfolio management (Asset-Based Lending or Working Capital experience is highly preferred).
• Hands-on Credit Experience: You have experience manually reviewing financial statements, identifying risk factors, and writing credit memos or loan modification justifications. You are comfortable getting on the phone with a CFO to ask hard questions.
• Operational Knowledge: Familiarity with the mechanics of lending operations, including KYB/KYC regulations, UCC lien perfection, and compliance management.
• Technical Proficiency: Proven experience leveraging data analytics tools (SQL, Power BI, Tableau, Looker) to analyze portfolios.
• Low-Code/Automation Skills: Working knowledge of tools like Power Automate, Airtable, or Zapier to build scalable processes is a strong plus.
• Communication Skills: Excellent verbal and written communication skills to articulate credit rationale to the Risk Committee and partner effectively with BD and Ops.
• Education: Bachelor’s degree in Finance, Business, Data Analytics, or a related field (MBA or CFA is a plus).

 Why Flexport:

You’ll be joining Flexport Capital, a high-velocity fintech unit operating with the agility of a startup and the data advantage of a global logistics leader. This is a hands-on environment for builders, not just observers. You won’t just monitor algorithms, you’ll be in the trenches of deal structuring, operational compliance, and borrower diligence, actively shaping how we lend and recover. You will play a direct role in fusing traditional credit discipline with next-gen analytics, driving our mission to scale asset-based lending while keeping losses under 1.5%. If you’re ready to roll up your sleeves and own the outcome, you belong here.

The Opportunity

Flexport is building the future of global fulfillment—and we’re looking for a Sr. Manager, Strategic Initiatives who wants to be at the center of that transformation. This is not a traditional management role. You will be the architect of tomorrow’s Flexport Fulfillment network: designing processes, building products, and creating the standards that will define how we operate at scale.

You’ll sit at the intersection of operations, product, and technology, working across all functions to identify gaps, design solutions, and bring them to life. We want someone who thrives in ambiguity, loves solving highly technical problems, and isn’t afraid to get hands-on—whether it’s building a new workflow in SQL, prototyping a tool, or architecting the next phase of our operating model.

If you want to make a lasting impact by building something from the ground up—and have the technical, operational, and strategic chops to do it—this is the role for you.

What You’ll Do

Architect the Future of Fulfillment

• Design, standardize, and codify the processes, products, and tools that will power Flexport’s next generation fulfillment network.
• Define operating models that can scale globally, balancing efficiency, cost, speed, and customer experience.

Build, Not Just Manage

• Own initiatives end-to-end: from diagnosing the problem, designing the solution, building prototypes, and driving implementation.
• Develop tooling, dashboards, and models directly—leveraging SQL, Python, BI platforms, and workflow automation.

Leverage Data for Strategic Planning

• Use data to uncover bottlenecks, quantify opportunities, and make recommendations that drive millions in cost savings and unlock new service capabilities.
• Build forecasting and scenario planning models to guide long-term network design and capacity planning.

Be a Cross-Functional Force Multiplier

• Partner with engineering, product, operations, finance, and commercial teams to align on priorities, build solutions, and scale them across the network.
• Translate operational pain points into product requirements and ensure adoption of new tools and processes.

Standardize the Network

• Establish and roll out SOPs, reporting cadences, and KPIs that become the backbone of Fulfillment execution.
• Drive governance and accountability around execution, ensuring every site runs on the same playbook.

Drive Strategic Initiatives at Scale

• Lead high-impact, white-space projects (automation, robotics, B2B/Retail compliance, international expansion) that redefine the limits of what Flexport Fulfillment can deliver.
• Develop and execute multi-year roadmaps in partnership with senior leadership.

You Should Have

• 7–10+ years of experience in fulfillment, logistics, supply chain, or operations strategy—ideally with direct exposure to high-volume networks.
• Extremely strong technical skillset: SQL (expert), Excel/Google Sheets (advanced), BI tools (Looker, Tableau, PowerBI), and preferably Python or R for modeling and automation.
• A proven record of designing and implementing scalable processes/products that delivered measurable business impact.
• Strong strategic thinking, with the ability to connect day-to-day execution to P&L drivers and long-term vision.
• Entrepreneurial mindset: thrives in ambiguity, comfortable building from scratch, and naturally biased toward action.
• Executive-level communication skills, with the ability to influence stakeholders across all levels of the organization.
• Bonus: Experience working with robotics, warehouse automation, or building new fulfillment products (B2B, Prep, Returns, Retail compliance).

Why This Role is Different

This role is one of the most independent, entrepreneurial, and impactful within Flexport Fulfillment. You won’t just manage a process—you’ll design and build the future of how we fulfill, scale, and serve customers. Your fingerprints will be on everything from the technology we use to the services we offer.

You’ll have the mandate to experiment, prototype, and standardize at scale—and the support of a leadership team that knows the success of this role will shape the future of Flexport Fulfillment.

The Opportunity:

 As a Senior Credit Analyst, Portfolio Analytics, you will play a pivotal role in Flexport Capital’s portfolio management strategy. This is a hybrid role sitting at the intersection of hands-on credit stewardship and data-driven innovation. You won't just analyze high-level trends; you will actively manage the monthly financial review process, lead diligence on flagged accounts, and own the operational compliance stack. You will be the first line of defense in monitoring portfolio health while simultaneously building the tools and dashboards that make that monitoring scalable.

You Will:

• Lead Portfolio Reviews & Diligence: Manage the monthly financial review process for the entire customer base. You will direct Associate support for data gathering, but you will be responsible for the analysis, knowing exactly what red flags to look for in financial statements.
• Conduct Active Risk Management: Identify deteriorating credits or anomalies and immediately trigger deeper reviews. You will prepare for and lead diligence calls with borrowers to investigate issues and determine necessary actions.
• Prepare Credit Modifications: Evaluate requests from Business Development for line increases, term adjustments, or other modifications. You will be responsible for writing the loan modification templates/memos and providing the credit diligence and justification for your recommendations.
• Own Compliance & Operations: oversee and improve our KYB/KYC, UCC lien filing, and lien management processes. You will ensure strict compliance and proactively suggest new vendors, products, or process improvements to streamline operations.
• Build & Maintain Analytics: Design portfolio monitoring dashboards that aggregate credit, collateral, and operational data. You will continue to use tools (SQL, Python, Looker) to automate data ingestion and anomaly detection.
• Analyze Trends: Monitor borrower and portfolio trends—including CRR migration, LGD, DSO, and exposure concentration—to inform repricing or mitigation strategies.
• Drive Process Improvement: Continuously improve internal reporting and data quality, ensuring our tools serve as a reliable "single pane of glass" for portfolio risk visibility. You will use the available low-code and analytical tools (using SQL, Python, Airtable, Looker, or Power Automate) to automate data ingestion, anomaly detection, and risk flag generation.

You Should Have:

• 3–7 years of experience in commercial lending, credit risk, or portfolio management (Asset-Based Lending or Working Capital experience is highly preferred).
• Hands-on Credit Experience: You have experience manually reviewing financial statements, identifying risk factors, and writing credit memos or loan modification justifications. You are comfortable getting on the phone with a CFO to ask hard questions.
• Operational Knowledge: Familiarity with the mechanics of lending operations, including KYB/KYC regulations, UCC lien perfection, and compliance management.
• Technical Proficiency: Proven experience leveraging data analytics tools (SQL, Power BI, Tableau, Looker) to analyze portfolios.
• Low-Code/Automation Skills: Working knowledge of tools like Power Automate, Airtable, or Zapier to build scalable processes is a strong plus.
• Communication Skills: Excellent verbal and written communication skills to articulate credit rationale to the Risk Committee and partner effectively with BD and Ops.
• Education: Bachelor’s degree in Finance, Business, Data Analytics, or a related field (MBA or CFA is a plus).

 Why Flexport:

You’ll be joining Flexport Capital, a high-velocity fintech unit operating with the agility of a startup and the data advantage of a global logistics leader. This is a hands-on environment for builders, not just observers. You won’t just monitor algorithms, you’ll be in the trenches of deal structuring, operational compliance, and borrower diligence, actively shaping how we lend and recover. You will play a direct role in fusing traditional credit discipline with next-gen analytics, driving our mission to scale asset-based lending while keeping losses under 1.5%. If you’re ready to roll up your sleeves and own the outcome, you belong here.

Exciting Trade Advisory Opportunity to Help Make Global Trade Easy

The opportunity:

The global supply chain is one of the most heavily regulated industries for all parties involved. Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions.

The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. As a Trade Advisory Lead, you will lead and mentor other Trade Advisory team members to help address and find solutions to trade issues that matter to our clients, furthering the company’s values. Your role would take your trade and industry knowledge to help build our trade advisory services, while servicing our clients.

You will:

• Lead and manage trade advisory projects that focus on trade compliance and duty minimization strategies, including Classification, Country of Origin, FTA analysis, FSFE, Compliance assessment, tariff engineering, etc.
• Perform, coordinate, and support Trade Advisory analytics and reporting from a variety of sources, providing insights and recommendations.
• Monitor deadlines and draft client deliverables for multiple projects at a given time, ensuring high quality and timely delivery.
• Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients, and educate the team.
• Ensure project timelines, statuses, and invoices are appropriately managed and delivered, overseeing the work of other associates.
• Coordinate and facilitate software solutions, automation of data analytics, improvement of SOPs, ACE portal access, applications, and integrations, serving as a subject matter expert.
• Interface with CBP and our clients and offer timely responses, elevating where necessary, and guiding junior team members.
• Maintain active communication with clients, customs and other government authorities, and internal stakeholders, representing the team.
• Support Trade Advisory infrastructure and administrative requirements, contributing to team development and best practices.

You should have:

• Bachelor's degree from an accredited college/university.
• Licensed Customs Broker required, J.D. or graduate degree highly preferred.
• 5-7 years trade related experience working in house, at customs brokerage, consulting or law firm preferred, with demonstrated leadership experience.
• Strong technical and business writing skills.
• Strong interpersonal skills and the ability to stay on top of multiple tasks and projects, with excellent prioritization and delegation abilities.
• Expertise with Microsoft Office suite and Google equivalents.
• Strong data analytical skills.
• Strong industry knowledge including classification, valuation, reconciliation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information, with the ability to provide expert guidance.

#LIOnsite

Exciting Trade Advisory Opportunity to Help Make Global Trade Easy

The opportunity:

The global supply chain is one of the most heavily regulated industries for all parties involved. Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions.

The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. As a Trade Advisory Lead, you will lead and mentor other Trade Advisory team members to help address and find solutions to trade issues that matter to our clients, furthering the company’s values. Your role would take your trade and industry knowledge to help build our trade advisory services, while servicing our clients.

You will:

• Lead and manage trade advisory projects that focus on trade compliance and duty minimization strategies, including Classification, Country of Origin, FTA analysis, FSFE, Compliance assessment, tariff engineering, etc.
• Perform, coordinate, and support Trade Advisory analytics and reporting from a variety of sources, providing insights and recommendations.
• Monitor deadlines and draft client deliverables for multiple projects at a given time, ensuring high quality and timely delivery.
• Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients, and educate the team.
• Ensure project timelines, statuses, and invoices are appropriately managed and delivered, overseeing the work of other associates.
• Coordinate and facilitate software solutions, automation of data analytics, improvement of SOPs, ACE portal access, applications, and integrations, serving as a subject matter expert.
• Interface with CBP and our clients and offer timely responses, elevating where necessary, and guiding junior team members.
• Maintain active communication with clients, customs and other government authorities, and internal stakeholders, representing the team.
• Support Trade Advisory infrastructure and administrative requirements, contributing to team development and best practices.

You should have:

• Bachelor's degree from an accredited college/university.
• Licensed Customs Broker required, J.D. or graduate degree highly preferred.
• 5-7 years trade related experience working in house, at customs brokerage, consulting or law firm preferred, with demonstrated leadership experience.
• Strong technical and business writing skills.
• Strong interpersonal skills and the ability to stay on top of multiple tasks and projects, with excellent prioritization and delegation abilities.
• Expertise with Microsoft Office suite and Google equivalents.
• Strong data analytical skills.
• Strong industry knowledge including classification, valuation, reconciliation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information, with the ability to provide expert guidance.

#LIOnsite

Exciting Trade Advisory Opportunity to Help Make Global Trade Easy

The opportunity:

The global supply chain is one of the most heavily regulated industries for all parties involved. Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions.

The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. As a Trade Advisory Lead, you will lead and mentor other Trade Advisory team members to help address and find solutions to trade issues that matter to our clients, furthering the company’s values. Your role would take your trade and industry knowledge to help build our trade advisory services, while servicing our clients.

You will:

• Lead and manage trade advisory projects that focus on trade compliance and duty minimization strategies, including Classification, Country of Origin, FTA analysis, FSFE, Compliance assessment, tariff engineering, etc.
• Perform, coordinate, and support Trade Advisory analytics and reporting from a variety of sources, providing insights and recommendations.
• Monitor deadlines and draft client deliverables for multiple projects at a given time, ensuring high quality and timely delivery.
• Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients, and educate the team.
• Ensure project timelines, statuses, and invoices are appropriately managed and delivered, overseeing the work of other associates.
• Coordinate and facilitate software solutions, automation of data analytics, improvement of SOPs, ACE portal access, applications, and integrations, serving as a subject matter expert.
• Interface with CBP and our clients and offer timely responses, elevating where necessary, and guiding junior team members.
• Maintain active communication with clients, customs and other government authorities, and internal stakeholders, representing the team.
• Support Trade Advisory infrastructure and administrative requirements, contributing to team development and best practices.

You should have:

• Bachelor's degree from an accredited college/university.
• Licensed Customs Broker required, J.D. or graduate degree highly preferred.
• 5-7 years trade related experience working in house, at customs brokerage, consulting or law firm preferred, with demonstrated leadership experience.
• Strong technical and business writing skills.
• Strong interpersonal skills and the ability to stay on top of multiple tasks and projects, with excellent prioritization and delegation abilities.
• Expertise with Microsoft Office suite and Google equivalents.
• Strong data analytical skills.
• Strong industry knowledge including classification, valuation, reconciliation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information, with the ability to provide expert guidance.

#LIOnsite

Exciting Trade Advisory Opportunity to Help Make Global Trade Easy

The opportunity:

The global supply chain is one of the most heavily regulated industries for all parties involved. Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions.

The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. As a Trade Advisory Lead, you will lead and mentor other Trade Advisory team members to help address and find solutions to trade issues that matter to our clients, furthering the company’s values. Your role would take your trade and industry knowledge to help build our trade advisory services, while servicing our clients.

You will:

• Lead and manage trade advisory projects that focus on trade compliance and duty minimization strategies, including Classification, Country of Origin, FTA analysis, FSFE, Compliance assessment, tariff engineering, etc.
• Perform, coordinate, and support Trade Advisory analytics and reporting from a variety of sources, providing insights and recommendations.
• Monitor deadlines and draft client deliverables for multiple projects at a given time, ensuring high quality and timely delivery.
• Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients, and educate the team.
• Ensure project timelines, statuses, and invoices are appropriately managed and delivered, overseeing the work of other associates.
• Coordinate and facilitate software solutions, automation of data analytics, improvement of SOPs, ACE portal access, applications, and integrations, serving as a subject matter expert.
• Interface with CBP and our clients and offer timely responses, elevating where necessary, and guiding junior team members.
• Maintain active communication with clients, customs and other government authorities, and internal stakeholders, representing the team.
• Support Trade Advisory infrastructure and administrative requirements, contributing to team development and best practices.

You should have:

• Bachelor's degree from an accredited college/university.
• Licensed Customs Broker required, J.D. or graduate degree highly preferred.
• 5-7 years trade related experience working in house, at customs brokerage, consulting or law firm preferred, with demonstrated leadership experience.
• Strong technical and business writing skills.
• Strong interpersonal skills and the ability to stay on top of multiple tasks and projects, with excellent prioritization and delegation abilities.
• Expertise with Microsoft Office suite and Google equivalents.
• Strong data analytical skills.
• Strong industry knowledge including classification, valuation, reconciliation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information, with the ability to provide expert guidance.

#LIOnsite

Exciting Trade Advisory Opportunity to Help Make Global Trade Easy

The opportunity:

The global supply chain is one of the most heavily regulated industries for all parties involved. Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions.

The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. As a Trade Advisory Lead, you will lead and mentor other Trade Advisory team members to help address and find solutions to trade issues that matter to our clients, furthering the company’s values. Your role would take your trade and industry knowledge to help build our trade advisory services, while servicing our clients.

You will:

• Lead and manage trade advisory projects that focus on trade compliance and duty minimization strategies, including Classification, Country of Origin, FTA analysis, FSFE, Compliance assessment, tariff engineering, etc.
• Perform, coordinate, and support Trade Advisory analytics and reporting from a variety of sources, providing insights and recommendations.
• Monitor deadlines and draft client deliverables for multiple projects at a given time, ensuring high quality and timely delivery.
• Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients, and educate the team.
• Ensure project timelines, statuses, and invoices are appropriately managed and delivered, overseeing the work of other associates.
• Coordinate and facilitate software solutions, automation of data analytics, improvement of SOPs, ACE portal access, applications, and integrations, serving as a subject matter expert.
• Interface with CBP and our clients and offer timely responses, elevating where necessary, and guiding junior team members.
• Maintain active communication with clients, customs and other government authorities, and internal stakeholders, representing the team.
• Support Trade Advisory infrastructure and administrative requirements, contributing to team development and best practices.

You should have:

• Bachelor's degree from an accredited college/university.
• Licensed Customs Broker required, J.D. or graduate degree highly preferred.
• 5-7 years trade related experience working in house, at customs brokerage, consulting or law firm preferred, with demonstrated leadership experience.
• Strong technical and business writing skills.
• Strong interpersonal skills and the ability to stay on top of multiple tasks and projects, with excellent prioritization and delegation abilities.
• Expertise with Microsoft Office suite and Google equivalents.
• Strong data analytical skills.
• Strong industry knowledge including classification, valuation, reconciliation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information, with the ability to provide expert guidance.

#LIOnsite

Exciting Trade Advisory Opportunity to Help Make Global Trade Easy

The opportunity: 

The global supply chain is one of the most heavily regulated industries for all parties involved.  Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions.

The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. Flexport is looking for a Trade Advisory Manager to help lead our Trade Advisory services. In this role, you’ll be responsible for managing a team of associates, growing our business and helping our clients navigate the complex web of global trade alongside some of the smartest people in the advisory, customs and logistics industries as we collectively challenge the status quo and reduce friction in global trade.

You will:

• Help lead the team of customs and trade advisors.
• Develop and roll out new trade advisory service offerings
• Own the team’s long range plan and build the strategy to grow and meet aggressive goals.
• Do whatever it takes to help our clients to resolve trade related questions and problems.
• Strive to create an agile technology focused high performance culture.
• Manage a team and be a proactive leader to build and grow Trade Advisory services.
• Own the entire portfolio of clients and projects and lead the teams responsible for execution and reporting relevant metrics.
• Use creativity to improve operational efficiency, leadership communication, and revenue growth.
• Guide trade advisory associates on researching trade related matters such as tariff classification, valuation, country of origin, trade remedies, and free trade agreements.
• Review, comment and help finalize client deliverables prepared by associates including memos and presentations.
• Monitor client deadlines and prepare submissions to CBP.
• Maintain active communication with clients, customs and other government authorities, and internal stakeholders.
• Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients.
• Organize and execute internal and external trade related communications.
• Support Trade Advisory infrastructure and administrative requirements.

You should have:  

• Bachelor's degree from an accredited college/university.
• Must have Licensed Customs Broker required, J.D. or graduate degree
• Must have 10+ years trade related experience working in house, at customs brokerage, consulting or law firm.
• 3-5 years experience managing associates, projects, and business metrics.
• Strong technical and business writing skills.
• Public speaking and presentation skills, including experience with webinars, training sessions, and client facing presentations.
• An advanced command of tariff classification, valuation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information.
• Strong interpersonal skills and detail-oriented with superior organizational, multi-tasking, and problem-solving skills.
• Expertise with Microsoft Office suite and Google equivalents.
• High level of computer literacy. No paper. All digital.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

Join the ACI Learning Adventure!

Our Mission

Welcome to a new era of learning, where individuals and organizations come to transform goals into measurable success. At ACI Learning, we believe that anything worth doing is worth leading the way—with innovation, exceptional experiences, and impactful results.

We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter. Join us, and together, we'll shape the future of skill-building and professional growth.

The ACI Team

Imagine collaborating with over 200 of the brightest minds who are passionate, grounded, and dedicated to shaping the future of eLearning. Together, we're not just a team; we're a movement in one of the most exciting times in tech.

Purpose-Driven Culture

At ACI Learning, work isn’t just a job. It’s a passion we pour into every project, every day. We celebrate creativity, innovation, and the joy of doing what we love.

Your Opportunity

Are you ready to be part of something transformative? Dive into a world of collaboration, growth, and endless potential. Apply now and help lead the change!

 

Who We Are

ACI Learning is a leading provider of audit, cybersecurity and IT training solutions, empowering individuals and organizations worldwide to improve their technical capabilities and their cybersecurity with compelling and comprehensive training. Our leadership position extends even further to our new SaaS Learning Platform myACI that goes beyond audit, cyber and IT training to provide organizational and individual knowledge assessment, analytics and training delivery with integrated AI to understand capabilities and skill gaps for organizations.

What You'll Do

The Admission Advisor role guides individuals who have expressed interest in education and ACI Tech Academy through a prescriptive process to help determine if the student can and should enroll into one of ACI's educational programs. The Admissions Advisor will be responsible for providing guidance about the admissions process, providing information about ACI Tech Academy, and helping candidates make informed decisions about their academic and professional futures. The role requires integrity and ethics as well as a general passion for helping others grow through learning.

What You'll Need (Requirements)

Minimum Qualifications
• 1–2 years of experience in admissions, sales, or a comparable consultative role.

Preferred Qualifications
• Bachelor’s degree preferred.
• Experience enrolling or advising self-pay or consumer-financed students strongly preferred.

Skills
• Ability to multi-task and prioritize.
• Creative thinker with the ability to innovate and experiment with different messaging approaches.
• Ability to translate complex product features into compelling and easy-to-understand terminology.
• Outstanding communication skills and ability to influence others.
• Exceptional closing skills while remaining welcoming, understanding, and empathetic.
• Ability to think on your feet, try new approaches and bounce back when things don’t go your way.
• Self-starter and hunter mentality used to find prospects and build referral business.
• Strong understanding of sales processes and techniques.

What We're Counting On From You

• Effectively manage and work a high volume of inbound web leads from initial interest up to Enrollment
• Build and manage a robust pipeline of opportunities from the inbound web leads to consistently enroll students into ACI’s programs on a monthly basis
• Serve as the primary point of contact for prospective students, providing guidance about programs, tuition options, and admissions requirements.
• Conduct admissions interviews and consultations with prospective self-pay students to assess goals, readiness, and program fit.
• Clearly define requirements for success within ACI Tech Academy’s fast-paced programs to maintain high on-time graduation rates and support student success.
• Maintain accurate and up-to-date records of all student interactions and enrollment activity within the CRM platform.
• Consistently represent ACI Tech Academy with high levels of integrity, in alignment with ACI’s core values.
• Participate in occasional evening or weekend events as required for prospective student engagement.

Why ACI Learning is Your Next Big Move

For Full-Time, Benefits Eligible Positions

Comprehensive medical, dental, and vision coverage—starting the 1st of the month after your hire date.

Four weeks of paid parental or medical leave, so you can focus on what matters most.

Flexible PTO policy, sick time, and eight paid holidays — because we believe in balance.

401(k) retirement plan with immediate vesting and up to 5% matching contributions — we invest in your future from day one.

One free course each year after 90 days — advancing your skills is part of the job.

Tuition assistance to support your continued education and professional growth.

Lantern is looking for a Data Engineer II to join our Data Engineering team. The ideal candidate will have solid experience building data pipelines, working with batch processing frameworks, and applying data modeling techniques to support reliable data ingestion and exports. In this role you will collaborate with technology and business stakeholders to deliver data solutions that meet user needs. The candidate should demonstrate an engineering mindset and an interest in developing enterprise-scale solutions using modern cloud platforms, databases, data integration/orchestration tools, and big data technologies.

Location: Hybrid - at least 3 days/wk in our Dallas, TX office

Responsibilities:

• Design and implement robust, scalable, and high-performance data pipelines
• Implement Data Ingestion, transformation, and Data Quality features to support Application Engineering, Analytics, and various Business Verticals across the organization.
• Collaborate with Data Engineering Manager, and Product in building data models to improve reliability and interpretability of data for analytical and business needs.
• Design, develop, and maintain robust data export solutions to facilitate the efficient transfer of data to external systems and platforms.
• Actively contribute to the creation of design documents, assess technologies, and conduct Proof of Concepts (PoCs).
• Experience supporting production jobs and mitigate issues in a timely manner.
• Write unit, integration, and functional tests for new features.
• Contribute to the Technology Roadmap, PR Reviews and formulate standards/best practices.
• Bring in a positive attitude and foster a culture that embraces continuous learning and Innovation.

 Qualifications:

• 3+ years of experience as a Data Engineer (or related role), building and supporting data pipelines in production.
• 1+ years of experience with cloud and infrastructure on Azure (preferred), AWS, or GCP.
• Hands-on experience with Spark, Python, and SQL to build, test, and maintain data pipelines (including writing clear, maintainable code and queries).
• Experience with Microsoft SQL Server (preferred) or other relational databases, including query optimization and performance tuning.
• Experience working with big data technologies such as Spark (preferred), Databricks, or similar frameworks.
• Experience using Infrastructure as Code tools such as Terraform (or similar) to provision and manage cloud resources.
• Experience building data pipelines that are scalable and reliable, with attention to data quality, testing, and operational support.
• Experience contributing to data lake or lakehouse solutions to support analytics and downstream consumption.
• Strong communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Prior Experience working with Healthcare Information exchange standards like HL7, X12 EDI, FHIR will be helpful.
• Experience or knowledge of creating RESTful API’s is a plus.
• Experience building Dashboards and visualizations using Power BI or other tools is a plus.

.Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short & Long Term Disability
• Life Insurance
• 401k with company match
• Paid Time Off
• Paid Parental Leave

Lantern is looking for a Senior Data Engineer to join our Data Engineering team. The ideal candidate will have an advanced knowledge of building Data Pipelines, batch processing frameworks, and Data Modeling techniques to facilitate seamless Data Ingestion and Exports. In this role you will collaborate with various technology and business stakeholders to deliver data solutions that meet user needs. The candidate should possess intellectual acumen, with an engineering mindset and an interest in developing enterprise scale solutions using industry recognized cloud platforms, databases, data integration/orchestration tools, and big data technologies.

Location: Hybrid - at least 3 days/wk in Vancouver, BC

Responsibilities:

• Design and implement robust, scalable, and high-performance data pipelines
• Implement Data Ingestion, transformation, and Data Quality features to support Application Engineering, Analytics, and various Business Verticals across the organization.
• Collaborate with Data Engineering Manager, and Product in building data models to improve reliability and interpretability of data for analytical and business needs.
• Design, develop, and maintain robust data export solutions to facilitate the efficient transfer of data to external systems and platforms.
• Actively contribute to the creation of design documents, assess technologies, and conduct Proof of Concepts (PoCs).
• Experience supporting production jobs and mitigate issues in a timely manner.
• Write unit, integration, and functional tests for new features.
• Contribute to the Technology Roadmap, PR Reviews and formulate standards/best practices.
• Bring in a positive attitude and foster a culture that embraces continuous learning and Innovation.

 Qualifications:

• 5+ years of experience as a Data Engineer, with a focus on building enterprise data solutions.
• 3+ years of experience with cloud and infrastructure on Azure (preferred), AWS, or GCP.
• Strong experience with Python, with ability to discuss design patterns; strong SQL skills.
• Expert in Microsoft SQL Server (preferred) or other relational databases.
• Expertise with SQL, stored procedures, triggers, and performance tuning.
• Experience working with big data technologies such as Spark (preferred), Databricks, or similar frameworks.
• Experience using Infrastructure as Code tools such as Terraform (or similar) to provision and manage cloud resources.
• Prior experience in building data pipelines that are scalable, reliable and fault tolerant while delivering data integrity and code quality.
• Experience in building data lakes to support high speed querying by the end users.
• Strong communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Prior Experience working with Healthcare Information exchange standards like HL7, X12 EDI, FHIR will be helpful.
• Experience or knowledge of creating RESTful API’s is a plus.
• Experience building Dashboards and visualizations using Power BI or other tools is a plus.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short- & Long-Term Disability
• Life Insurance
• Flexible PTO
• RRSP with company match

Lantern is looking for a Senior Data Engineer to join our Data Engineering team. The ideal candidate will have an advanced knowledge of building Data Pipelines, batch processing frameworks, and Data Modeling techniques to facilitate seamless Data Ingestion and Exports. In this role you will collaborate with various technology and business stakeholders to deliver data solutions that meet user needs. The candidate should possess intellectual acumen, with an engineering mindset and an interest in developing enterprise scale solutions using industry recognized cloud platforms, databases, data integration/orchestration tools, and big data technologies.

Location: Hybrid - at least 3 days/wk in our Dallas, TX office

Responsibilities:

• Design and implement robust, scalable, and high-performance data pipelines
• Implement Data Ingestion, transformation, and Data Quality features to support Application Engineering, Analytics, and various Business Verticals across the organization.
• Collaborate with Data Engineering Manager, and Product in building data models to improve reliability and interpretability of data for analytical and business needs.
• Design, develop, and maintain robust data export solutions to facilitate the efficient transfer of data to external systems and platforms.
• Actively contribute to the creation of design documents, assess technologies, and conduct Proof of Concepts (PoCs).
• Experience supporting production jobs and mitigate issues in a timely manner.
• Write unit, integration, and functional tests for new features.
• Contribute to the Technology Roadmap, PR Reviews and formulate standards/best practices.
• Bring in a positive attitude and foster a culture that embraces continuous learning and Innovation.

 Qualifications:

• 5+ years of experience as a Data Engineer, with a focus on building enterprise data solutions.
• 3+ years of experience with cloud and infrastructure on Azure (preferred), AWS, or GCP.
• Strong experience with Python, with ability to discuss design patterns; strong SQL skills.
• Expert in Microsoft SQL Server (preferred) or other relational databases.
• Expertise with SQL, stored procedures, triggers, and performance tuning.
• Experience working with big data technologies such as Spark (preferred), Databricks, or similar frameworks.
• Experience using Infrastructure as Code tools such as Terraform (or similar) to provision and manage cloud resources.
• Prior experience in building data pipelines that are scalable, reliable and fault tolerant while delivering data integrity and code quality.
• Experience in building data lakes to support high speed querying by the end users.
• Strong communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Prior Experience working with Healthcare Information exchange standards like HL7, X12 EDI, FHIR will be helpful.
• Experience or knowledge of creating RESTful API’s is a plus.
• Experience building Dashboards and visualizations using Power BI or other tools is a plus.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short & Long Term Disability
• Life Insurance
• 401k with company match
• Paid Time Off
• Paid Parental Leave

WE’RE HIRING! If you love data and are looking for unlimited growth opportunities, we want to talk with you about joining Further.

Further is a data, cloud, and AI company whose focus is helping companies turn raw data into the right decisions. We have an award winning culture of extraordinary people. Our purpose is to enable people to thrive so that businesses can thrive. We believe that the work you do should matter - it should be meaningful to you professionally and personally, and it should have a positive impact on both you and our clients.  If this sounds exciting to you, let’s chat! 

Solution Architect

You are the architectural conscience of the platform and the technical translator at the front of every client engagement. Half your week is inside the product — reviewing ADRs, holding integration patterns coherent, and partnering with the data architect and senior dev to keep the architecture honest. The other half is in front of clients — taking real operational complexity and turning it into platform configurations the system can actually execute. You are not a slide architect. You write decisions down, defend them with reasons, and change them when the reasons change. This role only works if you genuinely enjoy both sides. The leverage is in the loop between them — what we learn in deployments shapes the platform, and what the platform enforces shapes how we deploy. You will sit in our headquarters in Dallas, TX on a hybrid schedule. The team is in office on Tuesdays, Wednesdays and Thursdays. 

What experience should you have:

• 10+ years of software engineering experience, with at least 4 explicitly accountable for system architecture — Principal Engineer, Staff Engineer, Solution Architect, or equivalent.
• Production experience with multi-tenant SaaS at meaningful scale. You have personally owned tenant isolation decisions and understand the difference between "we have a tenant_id column" and a defensible isolation model.
• Deep experience with event-driven or event-sourced systems in production. You have opinions about idempotency, schema evolution, and the cost of getting either wrong.
• Working fluency in the modern TypeScript/Node ecosystem (NestJS, Next.js, Drizzle, Zod, Postgres, Kafka/Redpanda, Temporal or comparable). You can read the codebase, make changes when it matters, and produce durable architecture artifacts — ADRs, RFCs, decision documents — that someone six months from now can act on.
• Direct experience leading rooms of senior client or executive stakeholders — consulting, enterprise customer engineering, field architecture, or technical pre-sales. You can translate "the engagement is slipping" into a technical control loop and back again.

Nice to have: 

• Background in professional services, agency operations, or management consulting — you understand engagement economics from the inside.
• Observability experience (OpenTelemetry, distributed tracing) at a depth that lets you design for it, not just consume it.
• Architecture decisions on AI-native or LLM-integrated systems — model gateways, agent orchestration, prompt versioning, or evaluation pipelines.
• Experience in compliance-conscious environments (SOC 2, HIPAA, GDPR) where audit trails and data residency are first-class concerns.
• Public writing, conference talks, or open-source contributions that show how you think.

What you’ll be doing in this role:

• Own the architectural coherence of the platform, ADR backlog, architecture reviews, system shape diagrams, the canonical event envelope, the tenant isolation model. You hold the line on invariants and write down why.
• Define integration patterns for every external system, identity providers, CRMs, project tools, communication systems, AI providers. You decide how we connect, not just whether.
• Build and own client deployment patterns, repeatable playbooks from "first connector" to "first signal" to "first governed action." You author them, run the first few personally, and abstract them into reusable configurations as you go.
• Lead pre-deployment architecture sessions with client technical teams, translating their identity infrastructure, data model, permissions, and compliance posture into a deployment plan the build team can execute.
• Carry the technical narrative externally. You can sit across from a client CTO, walk them through the architecture, defend it under pressure, and adjust where the pressure is legitimate.
• Mentor the founding engineering team on architectural reasoning, not by lecturing, but by showing your work in ADRs, reviews, and the way you make trade-offs visible.

You should not apply if:

• You want to architect from a whiteboard and hand off to others. We write code, we read code, and we ship.
• Client conversations drain you. Half this job is in front of people who don't speak fluent engineering.
• You need consensus before deciding. We move with strong opinions, loosely held — emphasis on strong.

Our total rewards program is designed for your protection, peace of mind, and overall well-being. In addition to our outstanding basics, we offer a net-zero cost medical option, company contributions to your HSA, fertility support, fully-paid parental leave, a monthly stipend for your lifestyle spending account, and much more.

Apply today or check out all our opportunities!

#LI-Hybrid

Applicants must be currently authorized to work in the United States on a full-time basis. The company does not anticipate providing sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this individual position.

IT Infrastructure Engineer

Reports to: IT Infrastructure Engineering Senior Manager

FLSA Status: Full time

The Company

Meriton is a national investment holding company with a portfolio of companies in the commercial HVAC industry.  Founded in 2019, we believe merit has everything to do with standards and that nothing is beyond or beneath us.  We base those standards around a set of values that we hold tightly to, ensuring we are building the right thing, at the right time, with the right people.  We know that business is earned – never given – and that’s why we’re serious about what we do.  Working together, we’ll co-create lasting growth by defining big visions and hammering down little details.  Our resources streamline business processes and provide access to a network of teams with extensive industry experience.

The Opportunity

We are seeking a highly skilled and motivated IT Infrastructure Engineer to oversee the company's IT infrastructure, ensuring its stability and efficiency while engineering effective solutions.  This role combines hands‑on execution with engaging external technology partners, as needed, to help implement and embed our IT standards within a portfolio company.  The IT Infrastructure Engineer is also responsible for supporting gap assessments by identifying where a portfolio company does not meet a given standard and helping to address and close those gaps.  Additional responsibilities include building projects such as implementing audio visual solutions for conference rooms and other workspaces, meeting building security requirements including access control and camera systems, addressing low‑voltage needs, and installing network equipment, printers, and other technology equipment as required.  They possess excellent interpersonal and communication skills, both oral and written, and can articulate ideas to both technical and non-technical audiences. 

Responsibilities

• Engineer and maintain IT systems and infrastructure.
• Create and maintain IT infrastructure roadmaps.
• Research and evaluate new infrastructure technologies and services, performing PoCs and pilots where appropriate.
• Collaborate with DevOps, Service Delivery, and Cyber Security teams to design infrastructure that meets performance, reliability, and security requirements.
• Deliver internal training or knowledge sharing sessions on infrastructure tools and processes.
• Provide infrastructure impact assessments for proposed changes and new applications.
• Provide technical input on RFPs and vendor selection related to infrastructure services and solutions.
• Maintain awareness of emerging infrastructure trends and recommend adoption where beneficial.
• Participate in governance forums or CABs as needed to represent infrastructure interests and risks.
• Act as a subject matter expert for infrastructure topics to IT leadership and business stakeholders, advising on feasibility and risk.
• Assess, plan, and execute the transition of network infrastructure to align with company standards. This includes hardware, software, and network configuration.
• Work closely with internal and external stakeholders, including IT teams, vendors, and new company representatives, to ensure successful project execution.
• Identify and mitigate potential risks and issues related to the onboarding and transition process.
• Create and maintain comprehensive documentation for all projects, including project plans, network diagrams, system documentation, architecture diagrams, transition procedures, and standard operating procedures.
• Perform Layer 2 and Layer 3 network troubleshooting and optimization to ensure seamless communication across devices and applications.
• Coordinate with ISPs to address connectivity issues and oversee circuit upgrades or installations.
• Train end users in the use of equipment and software.
• Perform system administration for various enterprise tools and platforms.

Qualifications

• Minimum 5 years of experience in an IT services support role.
• Associate’s degree preferred.
• In-depth knowledge of network infrastructure, including routers, switches, firewalls, and wireless networks.
• Strong PowerShell experience preferred.
• Strong Office 365 administration experience preferred.
• Strong Azure and Windows Server experience.
• Strong knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies.
• Strong knowledge of MS Active Directory infrastructure.
• Familiarity with IP Telephony and cell phone technology.
• iOS experience preferred.
• Excellent analytic and problem-solving skills.
• Capable of working independently with minimal supervision.

Additional Information

This position requires travel to Meriton locations and customer sites across the U.S.

This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Meriton is an Equal Opportunity Employer. 

IT Specialist I, IT Service Delivery

Reports to: Senior Manager, IT Service Delivery

FLSA Status: Full time

The Company

Meriton is a national investment holding company with a portfolio of six operating companies in the commercial HVAC industry. Founded in 2019, Meriton is the parent holding company to successful commercial HVAC businesses in the nation. All Meriton businesses offer innovative commercial systems with flexibility of equipment and solutions to best match each application. The Meriton businesses work with industry professionals and end users from the conceptual stage of projects to provide energy-efficient, value-added solutions to their complex problems. Our sales professionals offer technical expertise and application experience in the design, construction, commissioning, and operation of building mechanical systems.

The overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organizations in North America. Meriton believes we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders.

The Opportunity

The IT Specialist I ensures proper computer, software, and network operation so that end users can accomplish appropriate business tasks for all business units. This position assists customers by taking service desk calls on a shift basis and provides support, training, and access management as needed. They are also responsible for the build, deployment, effective maintenance, and tracking of all IT equipment. They possess excellent interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical audiences.

Responsibilities

• New user equipment and account setup, including deployment and license management.
• Train end users in the use of equipment and software.
• Actively diagnose and respond to support tickets, incoming calls, emails, and walk-up requests.  Track and monitor the problem to ensure a timely resolution and follow-up.
• Provide both in-person support and support for remote workers.
• Support Microsoft products such as Windows, Office, Office365, and other cloud-based applications and support various vendor applications as needed.
• Configure and support iPhone and iPad devices.
• Assist staff by providing audio/video conference support for presentations and meetings.
• Manage inventory of hardware and software assets.
• Perform hardware and software system configuration, maintenance, and upgrades.
• Evaluate products and IT processes and then recommend changes.
• Occasional travel to branch office locations may be required.

Education/Experience

• Minimum 2 years of experience in an IT services support role.
• Microsoft (MCP) Certification and/or ITIL (fundamentals level) preferred.
• Office 365 administration preferred.
• Knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies.
• Familiarity with IP Telephony and cell phone technology.
• MacOS/iOS experience preferred.
• Excellent analytic and problem-solving skills.
• Capable of working independently with minimal supervision.

Key Competencies

Language Skills 
Read and comprehend simple instructions, short correspondence, and memos. Write correspondence. Present information effectively in one-on-one and small group situations to customers, clients, and other organization employees.

Operating Skills
Discern between and prioritize tasks to determine the best way to accomplish goals.  Organize tasks to get results in a timely manner and often against strict deadlines.  Sort out processes and simplify them to maximize workflow.

Behavior Skills
Manage people and situations when conflicts arise.  Seize opportunities with the drive to complete goals.

Reasoning Ability 
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Handle problems involving several concrete variables in standardized situations. Possess the mental stamina for problem solving and prioritizing multiple tasks.

Personal and Interpersonal Skills
Establish and grow relationships with customers through effective verbal and written communication.  Have a strong dedication to the needs of the customers, manufacturers, and peers.  Have patience and listen actively to all business partners.  Solve problems and skillfully negotiates with a minimum of noise, while managing stress.  Demonstrate integrity and trust through appropriate directness and truthfulness.  Understand personal strengths and weaknesses, seeks feedback, and improves upon shortcomings.

Other Skills/Abilities

Environmental Requirements

Will be required to work in an office environment and occasionally in the field.

Physical Demands
While performing the duties of this job, hands are regularly needed to operate computer keyboard, telephone, and other general equipment. Frequent standing, walking, and sitting is necessary. Occasional climbing, balancing, stooping, kneeling, crouching, or crawling is also necessary. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Additional Information

Meriton is an Equal Opportunity Employer. This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

ROLE SUMMARY

The M&A Integration Systems Analyst is the analytical engine behind Meriton’s acquisition integration process. This role goes well beyond data entry and system execution; it is responsible for building the employee-level impact models that quantify exactly how every acquired employee’s total compensation and benefits picture changes under Meriton. Healthcare premiums, PTO accruals, maternity leave, holiday schedules, pay structures; every data point that touches an employee’s pocket or experience is this role’s domain to calculate, visualize, and communicate clearly to all stakeholders. The right person for this role tells a story with data.

KEY RESPONSIBILITIES

Employee Impact Modeling

• Build and maintain a per-employee transition impact model for every acquisition, capturing the financial and experiential delta between current-state programs and Meriton’s programs across:
• Healthcare premiums, PTO, Holiday schedules
• Commissions, bonuses, and variable pay structures
• HSA/FSA employer contributions and eligibility differences
• Any other benefit or compensation element that differs materially from Meriton’s standard programs
• Produce aggregate impact summaries: total population-level cost shifts, benefit wins, and areas of concern; equip the Director for executive and leader conversations
• Flag individual outliers: employees who experience meaningful negative financial impact that may require exception handling, retention attention, or targeted communication
• Visualize transition impacts in clear, decision-ready formats: charts, comparison tables, summary dashboards that can be presented to Meriton leadership and used to inform company leader conversations
• Update impact models as integration decisions are finalized, ensuring the analysis always reflects the current plan rather than a point-in-time snapshot

Roster Intake & Normalization

• Collect, validate, and normalize employee data from acquired companies: names, titles, compensation, pay type, deductions, org structure, and eligibility fields
• Build and maintain standardized intake templates; drive acquired companies to deliver complete, accurate data on schedule
• Produce import-ready files for ExponentHR onboarding loads

Program Mapping

• Own and maintain integration mapping workbooks across all active acquisitions:
• Job titles to Meriton job architecture
• Pay elements: commissions, bonuses, allowances, differentials
• Deductions and eligibility fields to Meriton structures
• PTO and holiday plans: accruals, caps, carryover, and payout treatment

QA, Reconciliation & Controls

• Own all pre- and post-go-live QA: data validation, post-load HRIS checks, first-payroll variance reconciliation, deduction audits, and PTO balance audits
• Maintain readiness gate checklists and QA evidence so Day 1 and Payroll 1 go/no-go decisions are objective and documented
• Track defects and root causes to closure; apply lessons to improve templates and processes for future acquisitions

HRIS System ExponentHR Execution

• Execute HRIS onboarding tasks: data loads, org and manager structure, role and access setup, and onboarding workflow configuration
• Partner with Meriton’s HRIS expert on configuration decisions; own execution and post-load validation

Reporting & Scorecards

• Maintain per-acquisition integration scorecards: data readiness, mapping completion, QA status, open risks, and milestone progress
• Contribute structured data to Power BI reporting that feeds the Director’s executive dashboard

QUALIFICATIONS

Required

• 4+ years in HR analytics, compensation analysis, total rewards, HRIS, or a comparable data-intensive HR operations role
• Advanced Excel proficiency: complex modeling, scenario analysis, conditional logic, pivot tables, and structured mapping
• Demonstrated ability to build employee-level financial models that translate program differences into individual and aggregate dollar impacts
• Experience visualizing data for non-technical audiences: charts, dashboards, and summary formats that drive decisions rather than sit in a folder
• Strong written communication skills for translating model outputs into clear narratives and risk flags
• Demonstrated ability to manage sensitive employee data with precision and strict confidentiality
• Proficiency with Microsoft 365: Excel, Teams, SharePoint, OneDrive; Power BI experience strongly preferred

Preferred

• Experience in total rewards analysis, benefits benchmarking, or compensation modeling across company transitions
• Experience supporting HRIS implementations or integrations; ExponentHR experience is a strong plus
• Familiarity with benefits plan structures (medical, PTO, leave, HSA/FSA) and how they translate to employee cost
• Exposure to M&A integration, multi-company HR environments, or acquisitive organizations
• Experience with Power BI, Tableau, or comparable data visualization tools

TRAVEL

• Limited
• Occasional on-site visits for key integration milestones — typically 0–1 trips per month

Senior Manager, Finance Reporting & Technical Accounting

Job Title: Senior Manager, Finance Reporting & Technical Accounting

Reports To: Director, Corporate Accounting

FLSA Status: Exempt

Location: Shared Services Office, Irving, TX

Summary:

We are seeking a Senior Manager, Financial Reporting and Technical Accounting to lead our consolidated financial reporting processes and provide technical accounting expertise. This role will focus on ensuring compliance with U.S. GAAP and internal policies, preparing accurate and timely financial statements, and performing technical accounting research for significant transactions. You will play a critical role in supporting mergers and acquisitions, new accounting standards implementation, and other strategic initiatives.

As Senior Manager, Financial Reporting and Technical Accounting, you’ll have a unique opportunity to strengthen our organization’s financial reporting and technical accounting capabilities through innovative solutions and best practices. You’ll join a collaborative team committed to excellence, continuous improvement, and supporting strategic business growth initiatives.

Essential Duties and Responsibilities:

Month-End Close & Consolidation

• Support the month-end close process, ensuring completeness, accuracy, and timeliness.
• Prepare and review journal entries, accruals, and account reconciliations.
• Perform consolidation of multiple entities, including intercompany eliminations.

Financial Reporting

• Assist in the preparation of financial reporting packages, including monthly, quarterly, and annual financial statements and management reports (P&L, balance sheet, equity, and cash flow statements).
• Assist with bank compliance reporting.

Audit Support

• Coordinate with external auditors to provide requested documentation and supporting schedules for interim and year-end audits.
• Help ensure compliance with GAAP and company accounting policies.

Technical Accounting & Research

• Assist with technical accounting research on issues relevant to the Company and drafting of technical memos.
• Monitor relevant changes in accounting standards and assess impact on the company’s financial reporting.

Ad-Hoc Analysis & Projects

• Support ad-hoc financial analyses and special projects as requested by finance leadership
• Regular, consistent and necessary to meet the needs of the business
• Assists the leadership of the Finance team and other team members with various research projects and/or special projects
• Performs other duties and responsibilities as assigned
• Must conduct self in an ethical, legal, and responsible manner at all times
• Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct

Competencies

• Elevated professionalism which demonstrates tempered emotions, empathy, positive intent, and integrity in all interactions.
• Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills
• Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company.
• Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists
• Open and transparent with a strong work ethic as well as the ability to handle sensitive and confidential information.
• Strong attention to detail with the ability to see the “big picture.
• Ability to work in a fast-paced environment
• Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time
• Ability to establish and build effective working relationships with colleagues and staff. Acceptance of a variety of lifestyles, behaviors, and cultural, and spiritual practices

Education/Experience:

• Bachelor’s degree in Accounting, Finance, or related field.
• 7-10 years of progressive accounting/financial reporting experience, including public accounting experience.
• CPA strongly preferred.
• Strong understanding of US GAAP and general financial reporting principles.
• Experience with ERP, Microsoft D365 a plus
• Must be proficient in the Microsoft Office Suite, including Outlook, Excel, PowerPoint and Word

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals

with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position’s primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Meriton is an Equal Opportunity Employer

Summary:
The Senior Manager, FP&A will be a strategic partner to the finance leadership team, responsible for enterprise-wide planning, dashboard development, and ad hoc analyses, and for driving financial performance across the company’s operating entities through the delivery of actionable business insights.

This is a highly visible role that engages closely with leadership across the firm’s operating companies and requires strong FP&A expertise, analytical rigor, business partnership capabilities, and executive level communication skills.

Essential Duties and Responsibilities:
•    Lead the annual operating plan and reforecast processes across the company’s operating entities, developing consolidated EBITDA and net income projections
•    Partner with shared services leaders on expense budgeting, including headcount, professional fees, travel, and other costs across finance/accounting, human resources, IT, and marketing
•    Conduct financial scenario and sensitivity analyses to support strategic and operational decision‑making
•    Develop and deliver automated dashboards and recurring performance reporting for operational and executive leadership
•    Own bookings and backlog reporting, synthesizing key insights related to performance trends, verticals, vendors, and customers
•    Drive continuous improvement through process enhancements, new reporting capabilities, and advanced analytics tools
•    Regular, consistent and necessary to meet the needs of the business
•    Performs other duties and responsibilities as assigned
•    Must conduct self in an ethical, legal, and responsible manner at all times
•    Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct

Education/Experience:
•    Bachelor’s degree in a relevant field with strong academic performance
•    8+ years of experience in FP&A and/or strategic finance
•    Superior proficiency in financial modeling and quantitative analysis
•    Ability to design and deliver automated dashboards using tools such as Power BI and/or Tableau
•    Excellent verbal and written communication skills, with the ability to present to executive audiences
•    Experience working with enterprise financial and planning systems (e.g., Oracle, Anaplan, Workday Financials, or similar platforms)
•    Proficiency with Microsoft Office Suite, CRM software, ERP systems, and other relevant technical tools

Summer Internship – Accounting, Finance, or Management Information Systems (MIS) 

Location:                      Irving, TX (On-Site; Hybrid Eligible) 
Duration:                      10–12 weeks | Summer 2026 
Type:                             Full‑time Internship 
Eligible Majors:            Accounting, Finance, or Management Information Systems 

 If you’re looking to make an impact, we’re glad you’re here. At Meriton, you’ll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way. 

 About the Role 

We are seeking a motivated and detail‑oriented student to join our team for a hands‑on summer internship. This role offers exposure to real‑world business operations and the opportunity to contribute to meaningful projects that support our financial, operational, and technology-driven initiatives. The ideal candidate is curious, proactive, and eager to learn in a collaborative environment. 

What You’ll Do 

Depending on your major and interests, your experience may include: 

Accounting & Finance Focus 

• Assist with monthly financial close activities, account reconciliations, and variance analysis. 

• Support budgeting and forecasting efforts through data collection and modeling. 

• Prepare financial reports, dashboards, and presentations for leadership review. 

• Help evaluate financial controls and participate in process‑improvement initiatives. 

• Conduct research on industry benchmarks, cost drivers, or internal performance metrics. 

MIS / Data / Systems Focus 

• Support system enhancements, data integrity reviews, and reporting improvements. 

• Assist with user acceptance testing (UAT), documentation, and workflow updates. 

• Analyze datasets to identify trends, inconsistencies, or improvement opportunities. 

• Build or optimize dashboards using tools such as Power BI, Tableau, or Excel. 

• Participate in cross‑functional meetings on technology or process-transformation initiatives. 

What You’ll Gain 

• Exposure to corporate financial operations and business systems 

• Experience working with cross-functional teams 

• Development of analytical, technical, and communication skills 

• Mentorship from experienced professionals 

• Opportunities to contribute to real projects that create business impact 

Qualifications 

Required 

• Currently pursuing a bachelor's degree in accounting, Finance, MIS, Business Analytics, or a related field 

• Strong analytical and problem‑solving skills 

• Proficiency with Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, basic formulas) 

• Excellent communication and organizational skills 

• Ability to work independently and collaborate within a team environment 

Preferred 

• Experience with Power BI, Tableau, SQL, or ERP systems (e.g., SAP, Oracle, Workday) 

• Familiarity with financial statements or data visualization concepts 

• Attention to detail and strong desire to learn 

Meriton is an equal opportunity employer

Summer Internship – IT & Data Analytics Intern (AI/ML Focus) 

Location:                      Irving, TX (On-Site) 
Department:                 Meriton IT & Data Analytics 
Internship Type:          Summer Internship (Full‑Time) 
Reports To:                  Hiring Manager – Meriton Technology & Analytics 

 If you’re looking to make an impact, we’re glad you’re here. At Meriton, you’ll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way. 

About the Role 

Meriton is seeking a highly motivated IT & Data Analytics Intern with a strong interest in Artificial Intelligence, Machine Learning, and Data Science. This role is ideal for students who enjoy problem‑solving, exploring emerging technologies, and applying analytics to drive insights and operational excellence. 

You’ll work closely with the Meriton technology team to support internal analytics, automation projects, and AI‑driven initiatives that enhance business decision‑making and improve efficiency. 

Key Responsibilities 

AI & Data Analytics 

• Assist in building and evaluating machine learning models, including data preprocessing, feature engineering, and model validation. 

• Use tools such as Cursor, Claude Code, AI Foundry, and similar AI development platforms to prototype automation and analytics solutions. 

• Conduct exploratory data analysis (EDA) on structured and unstructured datasets. 

• Support the creation of dashboards, reports, and visualizations for business stakeholders. 

• Research and recommend AI use cases that align with team strategy and business needs. 

IT & Technical Support 

• Collaborate with IT partners to streamline workflows through scripts, automation, and analytics. 

• Troubleshoot data, system, or integration issues as needed. 

• Document technical processes, workflows, and best practices. 

AI Product & Tooling Initiatives 

• Experiment with generative AI tools to assist with:  

• Query generation 

• Code generation & refactoring 

• Data pipeline development 

• Business insights summarization 

• Workflow automation 

• Partner with team members to test, evaluate, and implement AI‑powered solutions. 

Required Qualifications 

• Currently pursuing a degree in Computer Science, Data Science, Information Systems, Statistics, Engineering, or related fields. 

• Foundational coursework or hands‑on experience in:  

• Artificial Intelligence / Machine Learning 

• Data Science methodologies 

• Python, R, SQL, or similar languages 

• Comfortable working with modern AI coding tools such as:  

• Cursor (AI coding environment) 

• Claude Code / Claude AI 

• AI Foundry or other LLM ops platforms 

• Strong analytical thinking, problem‑solving abilities, and attention to detail. 

• Eagerness to learn, experiment, and adopt emerging technologies. 

Preferred Qualifications 

• Experience with:  

• Jupyter Notebooks 

• Pandas, NumPy, Scikit‑Learn, PyTorch or TensorFlow 

• Git / version control 

• Power BI or Tableau 

• Familiarity with API calls, cloud platforms, or DevOps automation. 

• Prior hands‑on project work involving AI agents, ML modeling, or generative AI use cases. 

Meriton is an equal opportunity employer