Join the ACI Learning Adventure!

Our Mission

Welcome to a new era of learning, where individuals and organizations come to transform goals into measurable success. At ACI Learning, we believe that anything worth doing is worth leading the way—with innovation, exceptional experiences, and impactful results.

We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter. Join us, and together, we'll shape the future of skill-building and professional growth.

The ACI Team

Imagine collaborating with over 200 of the brightest minds who are passionate, grounded, and dedicated to shaping the future of eLearning. Together, we're not just a team; we're a movement in one of the most exciting times in tech.

Purpose-Driven Culture

At ACI Learning, work isn’t just a job. It’s a passion we pour into every project, every day. We celebrate creativity, innovation, and the joy of doing what we love.

Your Opportunity

Are you ready to be part of something transformative? Dive into a world of collaboration, growth, and endless potential. Apply now and help lead the change!

 

Who We Are

ACI Learning is a leading provider of audit, cybersecurity and IT training solutions, empowering individuals and organizations worldwide to improve their technical capabilities and their cybersecurity with compelling and comprehensive training. Our leadership position extends even further to our new SaaS Learning Platform myACI that goes beyond audit, cyber and IT training to provide organizational and individual knowledge assessment, analytics and training delivery with integrated AI to understand capabilities and skill gaps for organizations.

What You'll Do

The Admission Advisor role guides individuals who have expressed interest in education and ACI Tech Academy through a prescriptive process to help determine if the student can and should enroll into one of ACI's educational programs. The Admissions Advisor will be responsible for providing guidance about the admissions process, providing information about ACI Tech Academy, and helping candidates make informed decisions about their academic and professional futures. The role requires integrity and ethics as well as a general passion for helping others grow through learning.

What You'll Need (Requirements)

Minimum Qualifications
• 1–2 years of experience in admissions, sales, or a comparable consultative role.

Preferred Qualifications
• Bachelor’s degree preferred.
• Experience enrolling or advising self-pay or consumer-financed students strongly preferred.

Skills
• Ability to multi-task and prioritize.
• Creative thinker with the ability to innovate and experiment with different messaging approaches.
• Ability to translate complex product features into compelling and easy-to-understand terminology.
• Outstanding communication skills and ability to influence others.
• Exceptional closing skills while remaining welcoming, understanding, and empathetic.
• Ability to think on your feet, try new approaches and bounce back when things don’t go your way.
• Self-starter and hunter mentality used to find prospects and build referral business.
• Strong understanding of sales processes and techniques.

What We're Counting On From You

• Effectively manage and work a high volume of inbound web leads from initial interest up to Enrollment
• Build and manage a robust pipeline of opportunities from the inbound web leads to consistently enroll students into ACI’s programs on a monthly basis
• Serve as the primary point of contact for prospective students, providing guidance about programs, tuition options, and admissions requirements.
• Conduct admissions interviews and consultations with prospective self-pay students to assess goals, readiness, and program fit.
• Clearly define requirements for success within ACI Tech Academy’s fast-paced programs to maintain high on-time graduation rates and support student success.
• Maintain accurate and up-to-date records of all student interactions and enrollment activity within the CRM platform.
• Consistently represent ACI Tech Academy with high levels of integrity, in alignment with ACI’s core values.
• Participate in occasional evening or weekend events as required for prospective student engagement.

Why ACI Learning is Your Next Big Move

For Full-Time, Benefits Eligible Positions

Comprehensive medical, dental, and vision coverage—starting the 1st of the month after your hire date.

Four weeks of paid parental or medical leave, so you can focus on what matters most.

Flexible PTO policy, sick time, and eight paid holidays — because we believe in balance.

401(k) retirement plan with immediate vesting and up to 5% matching contributions — we invest in your future from day one.

One free course each year after 90 days — advancing your skills is part of the job.

Tuition assistance to support your continued education and professional growth.

Join the ACI Learning Adventure!

Our Mission

Welcome to a new era of learning, where individuals and organizations come to transform goals into measurable success. At ACI Learning, we believe that anything worth doing is worth leading the way—with innovation, exceptional experiences, and impactful results.

We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter. Join us, and together, we'll shape the future of skill-building and professional growth.

The ACI Team

Imagine collaborating with over 200 of the brightest minds who are passionate, grounded, and dedicated to shaping the future of eLearning. Together, we're not just a team; we're a movement in one of the most exciting times in tech.

Purpose-Driven Culture

At ACI Learning, work isn’t just a job. It’s a passion we pour into every project, every day. We celebrate creativity, innovation, and the joy of doing what we love.

Your Opportunity

Are you ready to be part of something transformative? Dive into a world of collaboration, growth, and endless potential. Apply now and help lead the change!

 

Who We Are

ACI Learning is a leading provider of audit, cybersecurity and IT training solutions, empowering individuals and organizations worldwide to improve their technical capabilities and their cybersecurity with compelling and comprehensive training. Our leadership position extends even further to our new SaaS Learning Platform myACI that goes beyond audit, cyber and IT training to provide organizational and individual knowledge assessment, analytics and training delivery with integrated AI to understand capabilities and skill gaps for organizations.

What This Role Is

You'll lead RevOps across the full revenue lifecycle, from pipeline to renewal. That means owning forecasting, process standards, GTM tech adoption, territory and compensation planning, and the analytical function that helps leadership make confident decisions.

You'll report directly to our CMO and have a dotted line into our CRO. You'll start with two direct reports and a mandate to build a team and function that can scale with the business.

This is a hands-on role. We don't need someone to theorize about operational rigor. We need someone who will sit in pipeline reviews, call out what's real, and partner with Sales and CS leadership to close the gaps between how we say we sell and how we actually sell.

What You'll Own

Revenue Governance. Set and enforce the operational standards that define how our Sales and Customer Success teams work, from ICP alignment and seller activity to opportunity qualification and pipeline management. Be present in the reviews. Call the real numbers.

Forecasting and Analytics. Own revenue forecasting and pipeline health reporting. Translate data into clear, honest reads on business performance, not spin, not optimism. Deliver the insights leadership needs to make decisions they can stand behind.

Process Optimization. Own the end-to-end revenue process from lead to renewal. Define how we sell, qualify, and retain, and make sure those standards actually live in our systems and in how the team works every day. Identify where execution breaks down and drive the conversations needed to fix it.

GTM Tech Partnership. Work closely with our VP of Enterprise Applications to ensure our tech stack (Salesforce, HubSpot, Outreach) reflects how we actually sell and is fully adopted by the revenue team. You're accountable for the team getting value from the tools, not for building or owning the systems themselves.

Planning and Compensation. Contribute to annual territory design, quota-setting, and headcount modeling. Review and optimize comp plans across Sales and CS to ensure they're driving the behaviors that actually grow the business, and lead full operationalization before go-live.

Team Leadership. Lead and develop a small RevOps team with high standards, genuine curiosity, and a culture of continuous improvement.

What You'll Tackle First

In your first 30 days, you'll assess our current Sales Guides, pipeline stage definitions, and forecasting processes, and deliver a gap analysis with prioritized recommendations. You'll establish a weekly forecasting and pipeline review cadence with Sales and CS leadership, and deliver an Analytics Roadmap for the next four quarters.

By day 60, you'll have defined and implemented standardized pipeline stages and qualification criteria across all revenue channels, embedded in Salesforce and actively in use. You'll have aligned Sales and Marketing on a shared Revenue Funnel Target and built a tech stack adoption plan to ensure full GTM team proficiency.

Longer term, you'll own annual planning, build a formal Revenue Operations Plan with the CFO and Sales and Marketing leadership, and help support expansion into new market segments and geographies.

What We're Looking for

5+ years of experience in Revenue Operations, Sales Operations, or a comparable function at the Director or Senior Director level, inside a high-growth SaaS or recurring revenue business. You've supported organizations in the $25M to $100M ARR range with combined Sales and CS teams of 20 or more.

You've built and scaled RevOps teams before, not just inherited them.

You have deep, working knowledge of Salesforce and HubSpot and a clear understanding of how to use systems to optimize the lead journey, sales stages, and handoff to Customer Success.

You can turn complex data into a clear story and deliver it to an executive audience without hedging everything into uselessness.

You've navigated both high-velocity SMB sales motions and enterprise and channel motions, and you understand how the operational requirements differ.

You know how to influence without direct authority, and you've done it across functions.

Bonus Points

Salesforce Certified Administrator is strongly preferred. Beyond the credential itself, it signals that you're someone who gets into the system rather than directing others to do it for you.

You're comfortable in ambiguity. A lot of what this role requires building doesn't fully exist yet, and that doesn't slow you down. It motivates you.

Why This Role, Why Now

ACI Learning is at an inflection point. The business has the content, the platform, and the customer base to grow meaningfully. What we're building now is the operational infrastructure to do that with consistency and confidence. This role is central to that work.

You'll have real ownership, real access to leadership, and real room to shape how this function operates for years to come. If that sounds like the kind of work you've been looking for, we'd like to hear from you.

Why ACI Learning is Your Next Big Move

For Full-Time, Benefits Eligible Positions

Comprehensive medical, dental, and vision coverage—starting the 1st of the month after your hire date.

Four weeks of paid parental or medical leave, so you can focus on what matters most.

Flexible PTO policy, sick time, and eight paid holidays — because we believe in balance.

401(k) retirement plan with immediate vesting and up to 5% matching contributions — we invest in your future from day one.

One free course each year after 90 days — advancing your skills is part of the job.

Tuition assistance to support your continued education and professional growth.

Join the ACI Learning Adventure!

Our Mission

Welcome to a new era of learning, where individuals and organizations come to transform goals into measurable success. At ACI Learning, we believe that anything worth doing is worth leading the way—with innovation, exceptional experiences, and impactful results.

We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter. Join us, and together, we'll shape the future of skill-building and professional growth.

The ACI Team

Imagine collaborating with over 200 of the brightest minds who are passionate, grounded, and dedicated to shaping the future of eLearning. Together, we're not just a team; we're a movement in one of the most exciting times in tech.

Purpose-Driven Culture

At ACI Learning, work isn’t just a job. It’s a passion we pour into every project, every day. We celebrate creativity, innovation, and the joy of doing what we love.

Your Opportunity

Are you ready to be part of something transformative? Dive into a world of collaboration, growth, and endless potential. Apply now and help lead the change!

 

Who We Are

ACI Learning is a leading provider of audit, cybersecurity and IT training solutions, empowering individuals and organizations worldwide to improve their technical capabilities and their cybersecurity with compelling and comprehensive training. Our leadership position extends even further to our new SaaS Learning Platform myACI that goes beyond audit, cyber and IT training to provide organizational and individual knowledge assessment, analytics and training delivery with integrated AI to understand capabilities and skill gaps for organizations.

Technical Instructor I

Part-Time | Onsite | ACI Tech Academy (San Antonio)

Teach the skills that launch careers in IT.

At ACI Learning, our mission is to transform lives through technical education. Our Technical Instructors play a critical role in helping learners build the technical skills, confidence, and certifications needed to start careers in IT and cybersecurity.

As a Technical Instructor I, you’ll deliver hands-on training that prepares learners for industry-recognized certifications and real-world technical roles. You’ll guide students through structured coursework, facilitate labs that reinforce practical skills, and support learners as they prepare for certification exams and entry into the technology workforce.

This role is ideal for technologists who enjoy sharing their expertise, mentoring learners, and helping others break into the IT field.

What You’ll Do

Instruction & Classroom Delivery

• Deliver engaging IT training in classroom, virtual, and webinar-based environments
• Teach established curriculum aligned to industry certifications and workforce needs
• Facilitate interactive discussions and hands-on activities that reinforce technical concepts
• Create a positive learning environment that encourages participation and skill development

Hands-On Learning & Certification Preparation

• Lead virtual and in-person lab activities to help learners build real-world technical skills
• Facilitate structured study sessions designed to reinforce learning and exam readiness
• Coach learners through certification preparation and support them toward successful exam completion
• Align instruction with evolving IT industry standards and job market requirements

Student Support & Engagement

• Provide academic support through mentoring, coaching, and informal assistance (including floor support and troubleshooting guidance)
• Monitor learner progress and proactively support students who need additional guidance
• Encourage consistent engagement and accountability throughout the training program

Training Environment & Collaboration

• Prepare and maintain classroom and lab environments, including IT equipment and learning systems
• Maintain accurate records of instructional activity and learner progress
• Collaborate with fellow instructors to ensure consistent, high-quality training delivery across programs

What Success Looks Like

• Learners stay engaged and successfully complete training programs
• Students build confidence through hands-on technical experience
• Graduates achieve industry-recognized certifications and enter the IT workforce
• Training delivery remains consistent, high-quality, and aligned with industry expectations

Minimum Qualifications

• 3+ years of instructional or technical teaching experience
• At least one active certification in CompTIA A+, Network+, or Security+
• Additional certifications aligned with the program may be required within 60 days of hire
• Ability to effectively deliver established curriculum and training materials
• Demonstrated classroom management and learner engagement skills

Preferred Qualifications

• Bachelor’s degree in a related field from an accredited institution
• Additional industry-recognized technical certifications
• Experience supporting certification exam preparation and learner success initiatives
• Familiarity with workforce-aligned, certification-based training programs
• Experience working with adult learners or individuals transitioning into technology careers

Skills That Set You Apart

• Strong technical expertise within the IT domain being taught
• Ability to explain complex technical concepts in a clear and accessible way
• Passion for helping learners build confidence and technical capability
• Strong communication and classroom facilitation skills
• Ability to maintain a structured, engaging, and supportive learning environment
• Professional reliability and consistent on-site presence

Why ACI Learning is Your Next Big Move

For Full-Time, Benefits Eligible Positions

Comprehensive medical, dental, and vision coverage—starting the 1st of the month after your hire date.

Four weeks of paid parental or medical leave, so you can focus on what matters most.

Flexible PTO policy, sick time, and eight paid holidays — because we believe in balance.

401(k) retirement plan with immediate vesting and up to 5% matching contributions — we invest in your future from day one.

One free course each year after 90 days — advancing your skills is part of the job.

Tuition assistance to support your continued education and professional growth.

Join the ACI Learning Adventure!

Our Mission

Welcome to a new era of learning, where individuals and organizations come to transform goals into measurable success. At ACI Learning, we believe that anything worth doing is worth leading the way—with innovation, exceptional experiences, and impactful results.

We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter. Join us, and together, we'll shape the future of skill-building and professional growth.

The ACI Team

Imagine collaborating with over 200 of the brightest minds who are passionate, grounded, and dedicated to shaping the future of eLearning. Together, we're not just a team; we're a movement in one of the most exciting times in tech.

Purpose-Driven Culture

At ACI Learning, work isn’t just a job. It’s a passion we pour into every project, every day. We celebrate creativity, innovation, and the joy of doing what we love.

Your Opportunity

Are you ready to be part of something transformative? Dive into a world of collaboration, growth, and endless potential. Apply now and help lead the change!

 

Who We Are

ACI Learning is a leading provider of audit, cybersecurity and IT training solutions, empowering individuals and organizations worldwide to improve their technical capabilities and their cybersecurity with compelling and comprehensive training. Our leadership position extends even further to our new SaaS Learning Platform myACI that goes beyond audit, cyber and IT training to provide organizational and individual knowledge assessment, analytics and training delivery with integrated AI to understand capabilities and skill gaps for organizations.

Join the ACI Learning Adventure!
 

About the Role:

In the Career Mentor role, you are responsible for the placement of Tech Academy graduates within their field of study. The Career Mentor works directly with learners and graduates to put into practice the skills and strategies learned during mentor sessions and/or the IT Career Prep course, build confidence in the job search process, ensure employment readiness, and provide additional career coaching as needed.

The Career Mentor also proactively sources job leads through cold-calling, job boards, internet sourcing, networking, employer visits within the community, and other means, to deliver effective workshops guiding learners through applications. Career Mentor must also verify employment records of graduates by gathering required documentation which meets all federal, state, VA, accreditation, and company guidelines; and input graduate employment data into our CRM.

What You'll Be Doing:

• Promote awareness of career paths, opportunities, labor markets and job requirements to learners and graduates
• Deliver compelling presentations that incite meaningful action from our learners and graduates
• Conduct comprehensive needs assessments with potential employers to understand their workforce requirements and talent challenges
• Develop and maintain relationships with local businesses and community organizations with the goal of providing job or apprenticeship opportunities to learners and graduates
• Collaborate with industry leaders and stakeholders to understand evolving workforce needs and align our talent solution accordingly
• Plan and host professional development programs or career fairs
• Some nights or weekends may be required for after hours events.

Education and Qualifications:

• Bachelors degree in Business, Marketing, Finance, Human Resources, or other related field.
  •  Substitution: Experience in career services, staffing/recruiting, human resources, or workforce development may substitute for the degree requirement on a year-for-year basis.
• One year experience in career services, staffing/recruiting, human resources, or workforce development.
• Excellent understanding of career development theories, counseling techniques, and job market trends
• Strong interpersonal and communication skills, with the ability to motivate and inspire students, graduates, and employers.
• Familiarity with online job search platforms, networking strategies, and social media for professional branding
• Ability to work independently and collaboratively within a team.
  Strong organizational and time-management skills

What You Should Have: 

• Some experience using Salesforce CRM
• Experience in vocational training or other career training environment.

To Succeed in This Role, You’ll Need:

• Excellent understanding of career development theories, counseling techniques, and job market trends
• Strong interpersonal and communication skills, with the ability to motivate and inspire learners, graduates and employers
• Familiarity with online job search platforms, networking strategies, and social media for professional
• Event set up and delivery including, but not limited to, internal and external promotion
• Ability to work independently and collaboratively within a team
• Strong organizational and time-management skills

Why ACI Learning is Your Next Big Move

For Full-Time, Benefits Eligible Positions

Comprehensive medical, dental, and vision coverage—starting the 1st of the month after your hire date.

Four weeks of paid parental or medical leave, so you can focus on what matters most.

Flexible PTO policy, sick time, and eight paid holidays — because we believe in balance.

401(k) retirement plan with immediate vesting and up to 5% matching contributions — we invest in your future from day one.

One free course each year after 90 days — advancing your skills is part of the job.

Tuition assistance to support your continued education and professional growth.