Flexport
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About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The Opportunity:
We are currently seeking individuals for a full-time position that involves launching and operating one of our inaugural fulfillment centers. As a key member of the Flexport team, you will take on the role of a people leader, responsible for managing a process and a team on the operating floor. This position offers a unique opportunity to invest in others and cultivate a collaborative leadership style. By utilizing the tools, processes, and operations that drive Flexport's mission to make global trade easy for everyone, you will contribute to shaping the future of logistics. We are looking for high-potential candidates who are eager to take on this challenge and be part of our dynamic and innovative organization. Join us in our mission to revolutionize global trade and make a lasting impact on the industry.
You will:
- Coach, manage, and develop a team of 30-100.
- Communicate policies to your team and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed.
- Create, manage, and support recognition programs across your department.
- Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
- Ensure procedures are followed for building security and product loss prevention.
- Be an integral part of our Operations team as an Area Manager of one of our largest fulfillment partners located across the country.
- Own performance reporting for your areas of responsibility within the FC, including, but not limited to, on-time receiving and shipping, inventory accuracy, and packing quality.
- Consistently hold yourself and your team to strict SLA expectations, providing clear and concise verbal and written reports of performance and action plans when needed.
- Facilitate troubleshooting with relevant cross-functional parties for fulfillment-related problems.
- Serve as an escalation point to mitigate risks and resolve issues.
- Measure and respond to gaps in inventory accuracy, facilitating strategic initiatives to identify root causes and resolve them.
- Review defect rates to identify trends and expose opportunities to improve operations both internally and across the network.
- Track learnings and best practices to contribute to Standard Operating Procedures (SOPs).
- Help prioritize the resolution of systemic problems, working closely with our Growth and Engineering teams.
You should have:
- 2+ years managing staff of 5 or more.
- Must be able to lift up to 49 pounds with or without reasonable accommodation.
- Must be willing and able to frequently push, pull, squat, bend, and reach.
- Must be able to stand/walk for up to 10-12 hours.
- Must be able to work in an environment where the noise level varies and can be loud.
- Must be able to work in an environment where the temperature may vary between 60 and 90 degrees and will occasionally exceed 90 degrees.
- Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines). This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our growth while motivating others to meet challenges in a deadline-driven environment.
- Willing and able to work any permanent shift that may include overnights and holidays. Note that there is a high chance that your shift may overlap into part of the weekend.
- Demonstrated collaboration with internal and external business partners to deliver greater operational performance, efficiency, and quality.
- Precise communication around external partner decisions, issues, risks, and new processes.
- Keen ability to distinguish internal versus external problems causes to properly focus the correct resources to resolve issues quickly.
- Exceptional prioritization skills to ensure timely resolutions that are appropriate for the severity and impact of the situation.
- Experience leveraging problem-solving and data analysis skills to drive high judgment decisions.
- Strong presentation and interpersonal skills.
- Demonstrated ability to work in a fast-paced, ambiguous, deadline-oriented work environment.
- Ability to adapt in a rapid growth, startup environment.
- Strong problem-solving skills.
- Great attention to detail + appreciation for the complexity associated with the consistent achievement of operational tasks.
- Personable and collaborative; strong affinity for working cross-functionally.
- Strong computer literacy skills, including usage of Google Sheets/Excel.
- Incredibly hardworking and willing to do what it takes for us to reach our goals.
- Experience in warehousing, fulfillment, or transportation/logistics management.
- Experience working with SQL, creating and running reports.
#LI-onsite
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
Ready to apply?
Apply to Flexport
Senior Manager, Strategic Initiatives (Fulfillment)
About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The Opportunity
Flexport is building the future of global fulfillment—and we’re looking for a Sr. Manager, Strategic Initiatives who wants to be at the center of that transformation. This is not a traditional management role. You will be the architect of tomorrow’s Flexport Fulfillment network: designing processes, building products, and creating the standards that will define how we operate at scale.
You’ll sit at the intersection of operations, product, and technology, working across all functions to identify gaps, design solutions, and bring them to life. We want someone who thrives in ambiguity, loves solving highly technical problems, and isn’t afraid to get hands-on—whether it’s building a new workflow in SQL, prototyping a tool, or architecting the next phase of our operating model.
If you want to make a lasting impact by building something from the ground up—and have the technical, operational, and strategic chops to do it—this is the role for you.
What You’ll Do
Architect the Future of Fulfillment
- Design, standardize, and codify the processes, products, and tools that will power Flexport’s next generation fulfillment network.
- Define operating models that can scale globally, balancing efficiency, cost, speed, and customer experience.
Build, Not Just Manage
- Own initiatives end-to-end: from diagnosing the problem, designing the solution, building prototypes, and driving implementation.
- Develop tooling, dashboards, and models directly—leveraging SQL, Python, BI platforms, and workflow automation.
Leverage Data for Strategic Planning
- Use data to uncover bottlenecks, quantify opportunities, and make recommendations that drive millions in cost savings and unlock new service capabilities.
- Build forecasting and scenario planning models to guide long-term network design and capacity planning.
Be a Cross-Functional Force Multiplier
- Partner with engineering, product, operations, finance, and commercial teams to align on priorities, build solutions, and scale them across the network.
- Translate operational pain points into product requirements and ensure adoption of new tools and processes.
Standardize the Network
- Establish and roll out SOPs, reporting cadences, and KPIs that become the backbone of Fulfillment execution.
- Drive governance and accountability around execution, ensuring every site runs on the same playbook.
Drive Strategic Initiatives at Scale
- Lead high-impact, white-space projects (automation, robotics, B2B/Retail compliance, international expansion) that redefine the limits of what Flexport Fulfillment can deliver.
- Develop and execute multi-year roadmaps in partnership with senior leadership.
You Should Have
- 7–10+ years of experience in fulfillment, logistics, supply chain, or operations strategy—ideally with direct exposure to high-volume networks.
- Extremely strong technical skillset: SQL (expert), Excel/Google Sheets (advanced), BI tools (Looker, Tableau, PowerBI), and preferably Python or R for modeling and automation.
- A proven record of designing and implementing scalable processes/products that delivered measurable business impact.
- Strong strategic thinking, with the ability to connect day-to-day execution to P&L drivers and long-term vision.
- Entrepreneurial mindset: thrives in ambiguity, comfortable building from scratch, and naturally biased toward action.
- Executive-level communication skills, with the ability to influence stakeholders across all levels of the organization.
- Bonus: Experience working with robotics, warehouse automation, or building new fulfillment products (B2B, Prep, Returns, Retail compliance).
Why This Role is Different
This role is one of the most independent, entrepreneurial, and impactful within Flexport Fulfillment. You won’t just manage a process—you’ll design and build the future of how we fulfill, scale, and serve customers. Your fingerprints will be on everything from the technology we use to the services we offer.
You’ll have the mandate to experiment, prototype, and standardize at scale—and the support of a leadership team that knows the success of this role will shape the future of Flexport Fulfillment.
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
Ready to apply?
Apply to Flexport
Senior Manager, Strategic Initiatives (Fulfillment)
About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The Opportunity
Flexport is building the future of global fulfillment—and we’re looking for a Sr. Manager, Strategic Initiatives who wants to be at the center of that transformation. This is not a traditional management role. You will be the architect of tomorrow’s Flexport Fulfillment network: designing processes, building products, and creating the standards that will define how we operate at scale.
You’ll sit at the intersection of operations, product, and technology, working across all functions to identify gaps, design solutions, and bring them to life. We want someone who thrives in ambiguity, loves solving highly technical problems, and isn’t afraid to get hands-on—whether it’s building a new workflow in SQL, prototyping a tool, or architecting the next phase of our operating model.
If you want to make a lasting impact by building something from the ground up—and have the technical, operational, and strategic chops to do it—this is the role for you.
What You’ll Do
Architect the Future of Fulfillment
- Design, standardize, and codify the processes, products, and tools that will power Flexport’s next generation fulfillment network.
- Define operating models that can scale globally, balancing efficiency, cost, speed, and customer experience.
Build, Not Just Manage
- Own initiatives end-to-end: from diagnosing the problem, designing the solution, building prototypes, and driving implementation.
- Develop tooling, dashboards, and models directly—leveraging SQL, Python, BI platforms, and workflow automation.
Leverage Data for Strategic Planning
- Use data to uncover bottlenecks, quantify opportunities, and make recommendations that drive millions in cost savings and unlock new service capabilities.
- Build forecasting and scenario planning models to guide long-term network design and capacity planning.
Be a Cross-Functional Force Multiplier
- Partner with engineering, product, operations, finance, and commercial teams to align on priorities, build solutions, and scale them across the network.
- Translate operational pain points into product requirements and ensure adoption of new tools and processes.
Standardize the Network
- Establish and roll out SOPs, reporting cadences, and KPIs that become the backbone of Fulfillment execution.
- Drive governance and accountability around execution, ensuring every site runs on the same playbook.
Drive Strategic Initiatives at Scale
- Lead high-impact, white-space projects (automation, robotics, B2B/Retail compliance, international expansion) that redefine the limits of what Flexport Fulfillment can deliver.
- Develop and execute multi-year roadmaps in partnership with senior leadership.
You Should Have
- 7–10+ years of experience in fulfillment, logistics, supply chain, or operations strategy—ideally with direct exposure to high-volume networks.
- Extremely strong technical skillset: SQL (expert), Excel/Google Sheets (advanced), BI tools (Looker, Tableau, PowerBI), and preferably Python or R for modeling and automation.
- A proven record of designing and implementing scalable processes/products that delivered measurable business impact.
- Strong strategic thinking, with the ability to connect day-to-day execution to P&L drivers and long-term vision.
- Entrepreneurial mindset: thrives in ambiguity, comfortable building from scratch, and naturally biased toward action.
- Executive-level communication skills, with the ability to influence stakeholders across all levels of the organization.
- Bonus: Experience working with robotics, warehouse automation, or building new fulfillment products (B2B, Prep, Returns, Retail compliance).
Why This Role is Different
This role is one of the most independent, entrepreneurial, and impactful within Flexport Fulfillment. You won’t just manage a process—you’ll design and build the future of how we fulfill, scale, and serve customers. Your fingerprints will be on everything from the technology we use to the services we offer.
You’ll have the mandate to experiment, prototype, and standardize at scale—and the support of a leadership team that knows the success of this role will shape the future of Flexport Fulfillment.
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
Ready to apply?
Apply to Flexport
About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The Opportunity
Flexport is building the future of global fulfillment—and we’re looking for a Sr. Manager, Strategic Initiatives who wants to be at the center of that transformation. This is not a traditional management role. You will be the architect of tomorrow’s Flexport Fulfillment network: designing processes, building products, and creating the standards that will define how we operate at scale.
You’ll sit at the intersection of operations, product, and technology, working across all functions to identify gaps, design solutions, and bring them to life. We want someone who thrives in ambiguity, loves solving highly technical problems, and isn’t afraid to get hands-on—whether it’s building a new workflow in SQL, prototyping a tool, or architecting the next phase of our operating model.
If you want to make a lasting impact by building something from the ground up—and have the technical, operational, and strategic chops to do it—this is the role for you.
What You’ll Do
Architect the Future of Fulfillment
- Design, standardize, and codify the processes, products, and tools that will power Flexport’s next generation fulfillment network.
- Define operating models that can scale globally, balancing efficiency, cost, speed, and customer experience.
Build, Not Just Manage
- Own initiatives end-to-end: from diagnosing the problem, designing the solution, building prototypes, and driving implementation.
- Develop tooling, dashboards, and models directly—leveraging SQL, Python, BI platforms, and workflow automation.
Leverage Data for Strategic Planning
- Use data to uncover bottlenecks, quantify opportunities, and make recommendations that drive millions in cost savings and unlock new service capabilities.
- Build forecasting and scenario planning models to guide long-term network design and capacity planning.
Be a Cross-Functional Force Multiplier
- Partner with engineering, product, operations, finance, and commercial teams to align on priorities, build solutions, and scale them across the network.
- Translate operational pain points into product requirements and ensure adoption of new tools and processes.
Standardize the Network
- Establish and roll out SOPs, reporting cadences, and KPIs that become the backbone of Fulfillment execution.
- Drive governance and accountability around execution, ensuring every site runs on the same playbook.
Drive Strategic Initiatives at Scale
- Lead high-impact, white-space projects (automation, robotics, B2B/Retail compliance, international expansion) that redefine the limits of what Flexport Fulfillment can deliver.
- Develop and execute multi-year roadmaps in partnership with senior leadership.
You Should Have
- 7–10+ years of experience in fulfillment, logistics, supply chain, or operations strategy—ideally with direct exposure to high-volume networks.
- Extremely strong technical skillset: SQL (expert), Excel/Google Sheets (advanced), BI tools (Looker, Tableau, PowerBI), and preferably Python or R for modeling and automation.
- A proven record of designing and implementing scalable processes/products that delivered measurable business impact.
- Strong strategic thinking, with the ability to connect day-to-day execution to P&L drivers and long-term vision.
- Entrepreneurial mindset: thrives in ambiguity, comfortable building from scratch, and naturally biased toward action.
- Executive-level communication skills, with the ability to influence stakeholders across all levels of the organization.
- Bonus: Experience working with robotics, warehouse automation, or building new fulfillment products (B2B, Prep, Returns, Retail compliance).
Why This Role is Different
This role is one of the most independent, entrepreneurial, and impactful within Flexport Fulfillment. You won’t just manage a process—you’ll design and build the future of how we fulfill, scale, and serve customers. Your fingerprints will be on everything from the technology we use to the services we offer.
You’ll have the mandate to experiment, prototype, and standardize at scale—and the support of a leadership team that knows the success of this role will shape the future of Flexport Fulfillment.
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
Ready to apply?
Apply to Flexport