The opportunity
We seek a skilled IT Operations Specialist to join our first line support team and support all Unity's employees. As the first point of contact, you'll play a vital role in ensuring everyone at Unity is able to use their IT equipment and software to do their best work

You’ll diagnose and resolve software and hardware problems, provide technical assistance, collaborate with internal teams on new technology solutions and identify areas for continuous improvement.

Your excellent communication skills will be critical, as you'll need to communicate effectively with technical individuals, as well as explain technical information to non-technical staff. The goal of this role is to deliver outstanding customer service in a timely and efficient manner while adhering to ITIL service management best practices.

What you'll be doing

• Provide day-to-day IT support for employees including hardware and software troubleshooting for Windows and macOS systems
• Receive, log, classify, and prioritize incidents and service requests in our Freshservice helpdesk, following established ITIL procedures
• Troubleshoot and resolve IT issues or escalate complex issues  to appropriate support teams
• Provide support for collaboration tools including Zoom, Slack, and Google Workspace
• Maintain and support end-user computing assets including laptops, desktops, printers, mobile devices, peripherals, A/V equipment, and basic network infrastructure

What we're looking for

• 2- 3 years of experience in a corporate IT support or helpdesk role
• Proficiency in using ITSM tools and ticketing systems (Freshservice, ServiceNow, Jira, or similar)
• Experience with both Windows and macOS environments
• Knowledge of mobile device management (MDM) technologies (Autopilot, Intune, DEP, SimpleMDM and similar)
• Experience supporting collaboration tools such as Zoom, Slack, and Google Workspace
• Excellent written and verbal English communication skills and Willingness to work in rotational shifts and during public holidays

You might also have

• Good knowledge of networking and hands-on troubleshooting experience SaaS administration experience (user provisioning, access control)
• Experience with Linux environments
• Basic scripting or automation knowledge (PowerShell, Bash, Python or similar)
• Relevant certifications in ITILv4, CompTIA A+ (or equivalent)

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#MID

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#IND #LI-Hybrid

Senior Database Solution Architect - MS SQL  (US/EST timezone)

Job Overview

As a Senior Database Solutions Architect, you will serve as a pre-sales specialist, supporting the broader sales organization with deep technical knowledge across database workloads. This means working with customers and prospects to educate them on how Rubrik protects and manages data. Additionally, the Solution Architect will have an active role in providing real world feedback to product teams to enhance the product, testing new features before they are released, and championing new features within the sales team. The Solutions Architect provides both immediate and long term impact with their technical knowledge and position of influence with prospects and customers.

Key Responsibilities

• Serve as a subject matter expert on Rubrik’s data protection and data security solutions, focussed on database workloads deployed either on-prem or in the cloud.
• Act as a trusted advisor on assigned opportunities, aligning Rubrik’s technology and roadmap with customer business objectives.
• Lead impactful product demonstrations, technical workshops, and solution presentations tailored for technical and executive-level audiences.
• Support customers based in North America; must be comfortable working in the US Eastern Time Zone (ET) timings: 5:30 PM to 2:30 AM
• Contribute to high-quality proposals, white papers, and responses to RFPs/RFIs.
• Collaborate with presales teams to design, execute, and troubleshoot proof-of-concepts (POCs), ensuring successful outcomes.
• Proactively identify technical challenges and architect creative solutions to overcome sales barriers.
• Translate complex customer requirements into clear, actionable technical strategies.
• Stay abreast of industry trends in data protection, security, database and cloud technologies, effectively positioning Rubrik’s solutions.
• Evangelize Rubrik’s offerings and clearly communicate strategic direction and product roadmap aligned with customer needs.
• Work closely with Product Management and Engineering to influence feature development based on customer feedback and market demands.
• Provide competitive intelligence and actionable insights from customer engagements to internal stakeholders.'

Qualifications

• 10+ years of successful experience in customer-facing technical sales or consulting roles focused on enterprise database technologies and cloud.
• Bachelor’s Degree in Computer Science, Engineering, or equivalent experience.
• Core expertise: Deep technical proficiency in the following areas:
• MS SQL Server: Architecting and managing large scale high-availability and disaster recovery (HADR) solutions. Including extensive experience with Always On Availability Groups (AG), Failover Cluster Instances (FCI), and log shipping.
• Cloud DBs: Design and management of Azure SQL, Azure SQL MI or Amazon RDS/Aurora or GCP CloudSQL
• Secondary Competencies: Proficiency or working knowledge of
• NoSQL/Distributed: MongoDB, Apache Cassandra.
• Relational DBs: Oracle, IBM DB2, Informix, PostgreSQL.
• Containerized DBs
• Proficiency in scripting languages such as Python, PowerShell, Go, or JavaScript.
• Excellent problem-solving capabilities, able to troubleshoot complex technical issues and deliver scalable solutions.
• Experience conducting benchmarks and performance testing on enterprise systems (preferred).
• Demonstrated sales acumen, capable of articulating technical value to C-level executives and technical audiences including database administrators.
• Strong cross-functional collaboration skills with sales, engineering, and product management.
• Exceptional communication skills, including compelling presentations and clear, concise writing.
• Proven experience with data center hardware/software, cloud platforms, data security solutions, IaaS, PaaS, or hypervisor software.
• Self-motivated and results-driven, comfortable working remotely with a high degree of autonomy.
• Flexible and willing to travel (approximately up to 20%) for client meetings and site visits.
• Work location: Bengaluru, India

We are looking for a Solutions Engineer – Lead Engineer to join our Corporate Technology team. As a Solutions Engineer, you will be expected to leverage your extensive experience and technical expertise to design, implement, and optimize Windows-based solutions in enterprise environments.

What You'll Do:

• Architectural Design: Lead the design and development of complex solutions, ensuring alignment with business objectives and architectural principles.
• AI observability for platforms and assistants. Instrument agents and automations with metrics for accuracy, drift, latency, containment, and user satisfaction; wire dashboards (Grafana/ELK) and feedback loops into CI/CD so models and prompts improve continuously—consistent with the JD’s observability focus
• Technical Leadership: Provide guidance and mentorship to engineering teams in the implementation of Windows-based solutions, ensuring best practices and adherence to industry standards.
• Solution Development: Collaborate with cross-functional teams to translate business requirements into scalable and secure Windows architectures, integrating with existing systems and technologies.
• Technology Evaluation: Research and evaluate emerging technologies and tools, recommending innovative solutions to enhance system performance, reliability, and security.
• Risk Management: Identify and mitigate risks associated with Windows-based solutions, ensuring compliance with regulatory requirements and security standards.
• Troubleshooting and Optimization: Investigate and resolve complex technical issues related to Windows infrastructure, optimizing performance, and minimizing downtime.
• Automation and DevOps: Knowledge of Gitops, Scripting and automation would be an essential part of the role. Knowledge of writing automations in either PowerShell/Python would be a mandatory requirement for this role.

What You’ll Need:

• 6+ years architecting and implementing enterprise infrastructure solutions with a proven track record of designing scalable, resilient, and secure systems including integration with Windows and cloud platforms.
• Expertise in Windows Server, Active Directory, Microsoft Azure/AWS virtualization (EC2, Azure VMs, Azure Virtual Desktop), and Microsoft Defender. Knowledge of macOS integration with enterprise identity platforms (Active Directory, Azure AD, Okta), including single sign-on (SSO) and federated authentication. Ability to design and optimize multi-platform architectures (Windows, macOS, Linux) for scalability, resilience, and security.
• Proficiency with Microsoft Intune for endpoint management (MDM/MAM) and understanding of hybrid architecture and cloud shared responsibility model. Proficiency in macOS device management using tools such as Jamf Pro, Kandji, or Apple Business Manager, including MDM/MAM strategies for hybrid and multi-platform environments. Experience with automation and scripting on macOS (e.g., Bash, Zsh, AppleScript, Python), enabling workflow optimization and cross-platform orchestration
• Strong troubleshooting skills for macOS infrastructure, including performance optimization, incident response, and root cause analysis.
• PowerShell and Python coding/scripting capabilities for automation and workflow development
• Experience with GitOps, CI/CD pipelines, and Infrastructure as Code (Terraform, Ansible, ARM templates)
• Proficiency in cloud-native and multi-cloud architectures (Kubernetes, Docker, serverless)
• Familiarity with observability and monitoring platforms (Prometheus, Grafana, ELK stack) and AI-driven automation
• Familiarity with Exchange Online, SharePoint, Microsoft Power Platform would be a plus
• Experience implementing zero trust solutions (Zscaler, CrowdStrike) would be a plus
• Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert, MCSE: Core Infrastructure, or AWS Solutions Architect would be a plus
• Good to have exposure with AI/ML integration, data analytics, and automation in enterprise environments.

Arcesium's Personal Data Privacy Notice for Candidates is linked here. 

Key Responsibilities:

• Develop and implement governance strategies, policies, frameworks, and procedures in a multi-cloud environment (GCP, AWS, Azure) to standardize business operations and ensure compliance with regulatory requirements and regulations (SOC 2, HIPAA, GDPR, FedRAMP)

• Work with security teams to effectively enforce Identity and Access Management (IAM) policies and network security best practices across the organization

• Develop and maintain dashboards that would track cloud governance metrics such as security posture, timely key rotation, and compliance

• Collaborate with diverse stakeholders to identify service level objectives (SLOs), key performance indicators (KPIs), and metrics for measuring operational efficiency and compliance

• Work closely with IT, Finance, Security, DevOps, Cloud Architects, and Product Engineering development teams to maintain consistent governance controls across all environments

* This position is based out of one of the offices of our affiliate Acqueon Technologies in India, and will adopt the hybrid work arrangements of that location. You will be a member of the Acqueon team with responsibilities supporting Five9 products, collaborating with global teammates based primarily in the United States.

Requirements:

• 3+ years of working in cloud environment (experience with GCP is highly preferred)

• 3+ years of working with modern public cloud services such as EC2, VPC, S3/GCS, IAM, and AWS/GCP CLI

• Hands-on experience with cloud security controls, identity and access management (IAM), network security, encryption, and data protection tools such as GCP Organization Policy, AWS Config, or Azure Policy

• Proficiency in CI/CD programming, scripting (e.g., Python, PowerShell) and automation tools (e.g., Ansible) for cloud governance and infrastructure management

• Knowledge of automation principles and Infrastructure-as-Code (IaC) tools such as Terraform, AWS CloudFormation, or Azure Resource Manager (ARM)

• Experience establishing and maintaining strong working relationships with a wide variety of business groups (Development, Product, Network Engineering, Voice Engineer, Security, etc.) and being able to translate technical information into business-friendly language

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or other relevant technical field

• Knowledge of Kubernetes best practices

• Experience with Microsoft Active Directory Federation Services (ADFS)

• Experience with Okta integration

• Result orientated, self-starter

• AWS certified

• GCP certified

About the role:

We are looking for a highly skilled Senior Systems Administrator with deep expertise in collaboration and productivity platforms. This role is all about technical depth and ownership — architecting reliable systems, solving the toughest problems, digging into logs, writing automation, and owning the stability and performance of Slack, Google Workspace, Zoom, Jira, and Office 365. You'll serve as a senior technical authority and escalation point, a trusted partner who thrives on solving what others can't, and an engineer who designs smarter, scalable ways to keep systems running seamlessly to drive employee productivity across the organization.

What You'll do: 

• Serve as the final escalation point for complex incidents/requests across Slack, GSuite (Google Workspace), Zoom, ProofPoint, Jira, and Office 365.
• Lead deep technical troubleshooting at the application, integration, and infrastructure layers — including API calls, logs, and network dependencies.
• Configure, optimize, and maintain these platforms for performance, security, and scalability.
• Write and maintain automation scripts (PowerShell, Python, or similar) for repetitive tasks, reporting, and integrations.
• Diagnose and resolve authentication/SSO/MFA issues (Mainly Okta, some Microsoft AD).
• Analyze system and application logs to pinpoint root causes and prevent recurrence.
• Build and maintain integrations between enterprise tools (e.g., Slack bots, Jira workflows, Zoom add-ons, Office 365 connectors), ensuring reliability and security.
• Drive and/or otherwise assist with SaaS application deployments, upgrades, and migrations.
• Manage vendor relationships, driving accountability on critical issues and providing feedback to influence product roadmaps where appropriate.
• Document troubleshooting processes, scripts, and technical solutions for knowledge sharing.

What you bring:

• 8+ years of progressive experience in systems engineering, SaaS administration, or platform engineering, with a demonstrated track record of senior-level technical ownership.

Expert-level experience with Slack admin console, GSuite (Google Workspace), Zoom admin portal, Jira administration, ProofPoint, and Office 365 tenant management.Strong expertise in identity and access management, including SSO integrations, MFA, and directory services (Okta).Advanced scripting and automation skills in PowerShell, Python, or comparable languages, with experience building reusable tools and integrations.Proven ability to debug APIs and integrations between enterprise SaaS platforms.Fluency with log analysis platforms, monitoring dashboards, and observability tooling.Strong analytical and troubleshooting mindset — proven track record of resolving “unsolvable” issues.
Very strong ‘can-do’ attitude with a strong desire to partner with the Engineering and Security teams that we work with every day. 

Nice to have:

• Experience in a SaaS, startup, or high-growth tech environment.
• Familiarity with device management platforms (Intune, Jamf).
• Knowledge of security/compliance frameworks (SOC2, ISO27001, HIPAA).
• Experience with automation and/or AI platforms.

#LI-SG2

#LI-Hybrid

• Workday Master Integration: Leverage our existing Workday-Okta integration to build advanced downstream automation for granular lifecycle events (conversions, international transfers, and rapid offboarding).
• Expert Workflow Design: Architect and maintain mission-critical Okta Workflows to automate Slack channel provisioning, Google Workspace delegation, and Jira project access.
• AI & Bot Innovation: Design and deploy AI-powered bots (Slack/Jira integrations) that allow for natural language access requests and automated troubleshooting of identity issues.

• Unified Endpoint Management: Integrate Microsoft Intune (Windows/Android) and Jamf (macOS/iOS) with Okta to enforce Device Trust and Passwordless authentication.
• Session Security: Implement and manage Okta Universal Logout and session revocation strategies to ensure immediate access termination across all SaaS apps during security incidents.
• Conditional Access: Design policies that ensure only managed, compliant devices can access sensitive corporate data.

• Advanced Logging: Use Okta Expression Language and advanced System Log queries to proactively identify authentication failures or security anomalies.
• Log Analysis: Utilize API-based log streaming to create dashboards that monitor integration health and user adoption metrics.

• The Okta Veteran: 6+ years of dedicated experience with Okta and Okta Workflows. You should be comfortable with advanced workflow logic (API Connectors, Custom Functions, and Error Handling).
• The Device Specialist: Deep hands-on experience with MDM solutions (Intune and Jamf) and how they exchange signals with Identity Providers (IdP).
• The Workflow Automation Power User: Expert at leveraging Workday RaaS (Reports-as-a-Service) and Business Process (BP) events as triggers for complex Okta Workflows. You can parse nested JSON payloads from Workday to drive sophisticated logic for role changes, legal entity transfers, and high-risk terminations with zero manual intervention.
• The Troubleshooter: Expertise in running complex Okta queries and interpreting Syslog data to solve "needle in a haystack" integration issues.
• The Modern Scripter: Proficiency in Python, PowerShell, or JavaScript to fill the gaps where out-of-the-box connectors end.
• The Innovator: A portfolio or history of building automation, bots, or custom tools that improved the employee experience.

#LI-SG2

#LI-Hybrid

Job purpose:

As a Senior Product Acceleration Specialist, you will play a critical role in driving Okta's success through the deployment and implementation of new products. You will serve as a trusted advisor to our Product and Go-To-Market (GTM) Field teams and customers, empowering them to unlock the full potential of our solutions.

We are looking for an experienced, enthusiastic, and hands-on technical leader who has deep experience in the Okta platform and the broader Identity industry. You will be instrumental in driving the design, development, and optimization of our products to deliver unparalleled customer experiences. You will work closely with cross-functional teams, including Product Management, Customer Success, and GTM, to identify areas for improvement and propose innovative solutions that exceed customer expectations. You will have a unique focus on supporting the design, building, and operation of a lab environment to demonstrate integration patterns and strategic use cases, and to create powerful demonstrations that drive our roadmap.

Duties and responsibilities:

• Collaborate closely with Okta stakeholders, including internal teams, customers, and external partners, to gather requirements, analyze needs, and document solutions.
• Provide clear and concise technical communication to stakeholders at various levels, including functional and technical requirements.
• Serve as a deep technical expert on Identity and Access Management, providing actionable recommendations to Product Management teams on integration concepts, feature gaps, and market opportunities.
• Design, build, and maintain the cutting-edge lab environment that powers all testing, solution validation, and high-impact product demonstrations.
• Deliver hands-on training and mentoring to customers and Okta Field teams on product features and functionality.
• Act as a bridge between customer needs and Product Management to inform product development and roadmap priorities.
• Lead cross-functional collaboration with internal teams such as Product Management, Engineering, Presales, Sales, Professional Services (PS), Enablement, and others to address complex issues and drive solutions.
• Engage with senior management and other stakeholders within Okta to drive strategic initiatives and partnerships.
• Conduct hands-on technical implementation, troubleshooting, and testing of products to ensure high-quality delivery.
• Manage multiple concurrent release programs simultaneously, prioritizing tasks and resources effectively.
• Support a global, distributed team across multiple time zones by providing flexible working arrangements and regular communication.
• Mentor and guide less experienced team members, sharing expertise and best practices to drive knowledge sharing and growth within the team.
• Advocate for product adoption and usage through thought leadership content creation (e.g. blogs, videos, articles) and community engagement (e.g. forums).

Qualifications:
Highly motivated, experienced, and self-driven professional with a strong background in cyber security and identity and access management, looking for a technical role with a focus on delivering new product innovations to external customers.

Technical Skills

• Strong background in identity and access management with expertise in various Okta product offerings
• Proven experience in cyber security, including Privileged Access Management (PAM), Identity Governance and Administration (IGA), Identity Threat Detection and Response (ITDR), and Security Posture Management (SPM)
• Experience with cyber security frameworks and standards (e.g., NIST, PCI-DSS)
• Knowledge of enterprise web technologies, cloud architectures, and complex IT landscapes
• Expert-level experience with Microsoft Active Directory, including Certificate Services (AD CS) and Federated Services (ADFS).
• Strong understanding of identity federation and user management protocols; SAML 2.0, WS-Federation, OAuth, OpenID Connect, SCIM
• Expertise in implementing robust access control models using RBAC, ABAC, IBAC, GBAC, and SOD
• Proficiency in governance frameworks such as HIPAA, PCI-DSS, or GDPR
• Experience installing, configuring, and managing server and desktop operating systems (Windows, Linux, macOS).
• Proven ability to automate infrastructure using scripting (e.g., PowerShell, Python) or IaC tools (e.g., Terraform).
• Experience with modern Endpoint Management systems (e.g., Microsoft Intune, Jamf, VMware Workspace One).
• Strong foundation in networking (on-prem and cloud) and experience managing virtualized environments

Communication Skills

• Proven ability to effectively communicate with diverse stakeholders, including internal teams and external customers at all levels of an organization.
• Skilled at presenting complex technical information in a clear and accessible manner that meets the needs of both technical and non-technical audiences.
• Adept at crafting engaging presentations that convey key insights and solutions, while also being mindful of tone and audience sensitivity.
• Possesses strong active listening skills, allowing for a deep understanding of customer business goals, objectives, and priorities.
• Strong interpersonal skills with sales team experience
• Communicates effectively with customers to identify needs and evaluate alternative technical solutions with customers.
• Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
• Manages client expectations effectively.

Professional Experience

• 8+ years of technical experience delivering identity solutions to external customers (e.g., Professional Services/Sales Engineering/Support)
• 2+ years of software Sales or Pre-sales experience: selling identity solutions to large enterprise customers, developing and executing sales strategies to drive revenue growth, building strong relationships with key decision-makers
• Relevant cybersecurity certifications, such as CompTIA Security+, CISSP, or CEH, are required for this role
• A Bachelor's degree (or equivalent) in Computer Science, Information Technology or related discipline is required. 
• Strong background in identity and access management, with expertise in various Okta product offerings
• Experience in Process Improvement, Decision-making, Managing Processes, Multi-tasking, Planning, Analyzing Information, and Developing Standards

#LI-Hybrid
P18170

The Global Presales team

The Global Presales organization at Okta brings together a diverse group of experts, including Solutions Engineers, the Office of the Field CTO, Alliances, Architects, and more, who combine deep technical expertise with strategic business insight. This team serves as trusted advisors to a wide range of customers and partners, helping them unlock the full potential of Okta’s Identity Platform. By asking insightful questions, understanding complex challenges, and delivering tailored solutions, we empower organizations to address their unique identity needs. Empathy, collaboration, and a relentless focus on customer success drive our work and set us apart.

Identity Senior Solution Specialist -Endpoint & Identity Security

As a Senior Solution Specialist, you will be part of the presales team that delivers sales presentations and product demonstrations to educate customers on the best ways to implement Okta identity and access management solutions. You will report to the Manager in the OFCTO organization. 

What you’ll be doing 

1. Strategic Customer Engagement:
• Support strategic customer conversations aligning with technical and engineering leaders and stakeholders.
• Deliver on emerging trends, industry best practices, and identity-driven digital transformation.
• Assist in preparing executive-level messaging and participate in strategic discussions to align Okta’s solutions with customer business outcomes.
• Develop customer-centric points of view that translate Okta’s solutions to customer problems.
• Lead technical discovery sessions with security and infrastructure leaders to uncover challenges related to endpoint security, passwordless adoption, and identity threat vectors.
• Deliver compelling, customized demonstrations and architectural sessions focused on Okta Device Access (including Okta FastPass, Desktop MFA) and our Identity Threat Protection capabilities.
• Design and execute outcome-focused Proof of Concepts (POCs) that prove Okta’s value in preventing account takeovers and securing access from any device.
• Maintain a broad and deep technical understanding of the Okta identity product lines and the underlying technologies and protocols
• Craft engaging solution content to position Okta’s value across multiple business units, including software engineering, operations, product management, and business stakeholders

Asset Delivery:

• Create and maintain reusable and purpose built demonstration system to be leveraged by all of presales
• Create and maintain diagrams and documentation to support patterns and strategies
• Build templates for proofs of concept and other unique customer engagement demands
• Create and maintain A.I. based delivery and enablement functionality
1. Technical Leadership:
• Provide strategic and technical guidance to Solutions Engineering teams across both the Okta and Auth0 identity platforms.
• Collaborate with the Global Office of Field CTO office team to deliver actionable insights from the field, validate customer needs, and identify recurring trends for the Okta Product & Engineering teams.
• Deliver impactful keynote presentations, webinars, and technical sessions at industry and customer events.
2. Field Enablement and Collaboration:
• Contribute to frameworks, tools, and content to support Solutions Engineering teams in executing effectively.
• Partner with sales leadership to identify and address critical business opportunities and challenges.
• Drive cross-functional collaboration to ensure seamless execution of global initiatives.
• Innovate in tools and techniques to drive excellence and momentum
• Partner with Enablement and Field CTO teams to drive regional events and align product messaging for regional GTM and SE teams.
3. Market Influence:
• Represent Okta as a thought leader in the identity and security space.
• Influence industry standards and participate in relevant technical advisory boards.
4. Innovation and Strategy:
• Partner closely with OFCTO teams as an advocate for customer-driven innovation, market trends, and GTM insights to provide input to influence product teams.
• Support, derive, and champion strategic initiatives that enhance Okta’s differentiation and business impact.

Position Requirements:

Identity & Directory Services Mastery

• Deep Infrastructure Knowledge: Expert-level understanding of Active Directory (AD) and Azure AD (Entra ID) or similar, including Group Policy Objects (GPOs), Kerberos, and OIDC/SAML protocols.
• Multi-IdP Ecosystems: Proficiency in managing and securing diverse Identity Providers (IdPs) like Okta, Ping Identity, and Google Workspace.
• Hybrid Identity: Experience managing the complexities of identity synchronization between on-premises environments and the cloud.

Device Identity & Access Management Mastery

• Passwordless Expertise: Deep, hands-on knowledge of FIDO2/WebAuthn, Passkeys, and implementing passwordless authentication strategies using solutions like Okta FastPass.
• Endpoint & Device Context: Strong understanding of Desktop MFA, device registration, and leveraging device posture signals from MDM/UEM (e.g., Jamf, Intune, Workspace ONE) and EDR (e.g., CrowdStrike) platforms to enforce risk-based access policies.
• PKI & Certificate Management: Familiarity with certificate-based authentication and its role in establishing device trust.
• Identity Threat Detection & Response (ITDR)
• Threat Landscape Knowledge: A thorough understanding of modern identity attack vectors, including phishing, token theft, MFA bypass techniques, and lateral movement.
• Behavioral Analysis: Experience with User and Entity Behavior Analytics (UEBA) and the ability to interpret threat signals to detect and respond to suspicious activity.
• Security Ecosystem Integration: Proficiency in designing solutions that integrate identity platforms with SIEM (e.g., Splunk, Sentinel) and SOAR tools for automated threat response.

• Strong communication and presentation skills, with experience contributing to technical events.
• Travel expectation: up to 40% for customer meetings, industry events, and internal off-sites.
• This is a remote position.

And extra credit if you have experience in any of the following! 

• Hands-on experience with Okta's Threat Protection suite (e.g., suspicious activity reporting, risk-based authentication).
• Experience with other ITDR vendors or device access solutions.
• Certified Identity Professional (CIDPRO), CISSP, CCSP, or CISM.
• Scripting or automation skills (e.g., Python, PowerShell) for security integrations.

#LI-Hybrid

#P25004_3414284

The Global Presales team

The Global Presales organization at Okta brings together a diverse group of experts, including Solutions Engineers, the Office of the Field CTO, Alliances, Architects, and more, who combine deep technical expertise with strategic business insight. This team serves as trusted advisors to a wide range of customers and partners, helping them unlock the full potential of Okta’s Identity Platform. By asking insightful questions, understanding complex challenges, and delivering tailored solutions, we empower organizations to address their unique identity needs. Empathy, collaboration, and a relentless focus on customer success drive our work and set us apart.

Identity Senior Solution Specialist - Identity Governance

As a Senior Solution Specialist, you will be part of the presales team that delivers sales presentations and product demonstrations to educate customers on the best ways to implement Okta Identity Governance(OIG) solutions. You will report to the Manager in the OFCTO organization. 

What you’ll be doing 

1. Strategic Customer Engagement:
• Support strategic customer conversations aligning with technical and engineering leaders and stakeholders.
• Deliver on emerging trends, industry best practices, and identity-driven digital transformation.
• Assist in preparing executive-level messaging and participate in strategic discussions to align Okta’s solutions with customer business outcomes.
• Develop customer-centric points of view that translate Okta’s solutions to customer problems.
• Lead technical discovery sessions with security and infrastructure leaders to uncover challenges related to endpoint security, passwordless adoption, and identity threat vectors.
• Deliver compelling, customized demonstrations and architectural sessions focused on Okta Identity Governance 
• Design and execute outcome-focused Proof of Concepts (POCs) that prove Okta’s governance solutions integrate across SaaS, on-premises and disconnected applications
• Maintain a broad and deep technical understanding of the Okta identity product lines and the underlying technologies and protocols
• Craft engaging solution content to position Okta’s value across multiple business units, including software engineering, operations, product management, and business stakeholders

Asset Delivery:

• Create and maintain reusable and purpose built demonstration system to be leveraged by all of presales
• Create and maintain diagrams and documentation to support patterns and strategies
• Build templates for proofs of concept and other unique customer engagement demands
• Create and maintain A.I. based delivery and enablement functionality
1. Technical Leadership:
• Provide strategic and technical guidance to Solutions Engineering teams across the Okta and identity platforms.
• Collaborate with the Global Office of Field CTO office team to deliver actionable insights from the field, validate customer needs, and identify recurring trends for the Okta Product & Engineering teams.
• Deliver impactful keynote presentations, webinars, and technical sessions at industry and customer events.
2. Field Enablement and Collaboration:
• Contribute to frameworks, tools, and content to support Solutions Engineering teams in executing effectively.
• Partner with sales leadership to identify and address critical business opportunities and challenges.
• Drive cross-functional collaboration to ensure seamless execution of global initiatives.
• Innovate in tools and techniques to drive excellence and momentum
• Partner with Enablement and Field CTO teams to drive regional events and align product messaging for regional GTM and SE teams.
3. Market Influence:
• Represent Okta as a thought leader in the identity and security space.
• Influence industry standards and participate in relevant technical advisory boards.
4. Innovation and Strategy:
• Partner closely with OFCTO teams as an advocate for customer-driven innovation, market trends, and GTM insights to provide input to influence product teams.
• Support, derive, and champion strategic initiatives that enhance Okta’s differentiation and business impact.

Position Requirements:

Identity & Directory Services Mastery

• Deep Infrastructure Knowledge: Expert-level understanding of Active Directory (AD) and Azure AD (Entra ID) or similar, including Group Policy Objects (GPOs), Kerberos, and OIDC/SAML protocols.
• Multi-IdP Ecosystems: Proficiency in managing and securing diverse Identity Providers (IdPs) like Okta, Ping Identity, and Google Workspace.
• Hybrid Identity: Experience managing the complexities of identity synchronization between on-premises environments and the cloud.

Identity Governance & Security Mastery

• Governance, Risk and Compliance Expertise: Deep, hands-on experience with deploying/selling governance solutions not limited to Sailpoint, Saviynt, Oracle Governance, Lumos etc
• Low-code/no-code automation tools: Hands-on experience of using low-code/no-code tools like Zapier or Workato.
• Architecture viability: Ability to translate complex requirements around Joiner-Mover-Leaver flows that account for software rationalization and automation tasks

• Strong communication and presentation skills, with experience contributing to technical events.
• Travel expectation: up to 40% for customer meetings, industry events, and internal off-sites.
• This is a remote position.

And extra credit if you have experience in any of the following! 

• Hands-on experience with Okta's Identity Governance
• Experience with other IGA vendors like Sailpoint/Saviynt/Oracle Governance
• Certified Identity Professional (CIDPRO), CISSP, CCSP, or CISM.
• Scripting or automation skills (e.g., Python, PowerShell) for security integrations.
• Vibe coding skills with Claude/Vercel.

#P25003_3414281

#LI-Hybrid

Senior Database Solution Architect - Oracle (US/EST timezone)

Job Overview

As a Senior Database Solutions Architect, you will serve as a pre-sales specialist, supporting the broader sales organization with deep technical knowledge across database workloads. This means working with customers and prospects to educate them on how Rubrik protects and manages data. Additionally, the Solution Architect will have an active role in providing real world feedback to product teams to enhance the product, testing new features before they are released, and championing new features within the sales team. The Solutions Architect provides both immediate and long term impact with their technical knowledge and position of influence with prospects and customers.

Key Responsibilities

• Serve as a subject matter expert on Rubrik’s data protection and data security solutions, focussed on database workloads deployed either on-prem or in the cloud.
• Act as a trusted advisor on assigned opportunities, aligning Rubrik’s technology and roadmap with customer business objectives.
• Lead impactful product demonstrations, technical workshops, and solution presentations tailored for technical and executive-level audiences.
• Support customers based in North America; must be comfortable working in the US Eastern Time Zone (ET)
• Contribute to high-quality proposals, white papers, and responses to RFPs/RFIs.
• Collaborate with presales teams to design, execute, and troubleshoot proof-of-concepts (POCs), ensuring successful outcomes.
• Proactively identify technical challenges and architect creative solutions to overcome sales barriers.
• Translate complex customer requirements into clear, actionable technical strategies.
• Stay abreast of industry trends in data protection, security, database and cloud technologies, effectively positioning Rubrik’s solutions.
• Evangelize Rubrik’s offerings and clearly communicate strategic direction and product roadmap aligned with customer needs.
• Work closely with Product Management and Engineering to influence feature development based on customer feedback and market demands.
• Provide competitive intelligence and actionable insights from customer engagements to internal stakeholders.

Qualifications

• 10+ years of successful experience in customer-facing technical sales or consulting roles focused on enterprise database technologies and cloud.
• Bachelor’s Degree in Computer Science, Engineering, or equivalent experience.
• Core expertise: Deep technical proficiency in at least two of the following areas:
• Oracle Stack: Oracle RAC with ASM, Pluggable databases, Data Guard, Golden Gate, Exadata and ExaCC/CS
• Cloud DB Architectures: Design and management of IaaS/PaaS databases within major cloud ecosystems (OCI, AWS, Azure, or GCP).
• Secondary Competencies: Proficiency or working knowledge of
• NoSQL/Distributed: MongoDB, Apache Cassandra.
• Relational DBs: SQL Server, IBM DB2, Informix, PostgreSQL.
• Proficiency in scripting languages such as Python, PowerShell, Go, or JavaScript.
• Excellent problem-solving capabilities, able to troubleshoot complex technical issues and deliver scalable solutions.
• Experience conducting benchmarks and performance testing on enterprise systems (preferred).
• Demonstrated sales acumen, capable of articulating technical value to C-level executives and technical audiences including database administrators.
• Strong cross-functional collaboration skills with sales, engineering, and product management.
• Exceptional communication skills, including compelling presentations and clear, concise writing.
• Proven experience with data center hardware/software, cloud platforms, data security solutions, IaaS, PaaS, or hypervisor software.
• Self-motivated and results-driven, comfortable working remotely with a high degree of autonomy.
• Flexible and willing to travel (approximately up to 20%) for client meetings and site visits.
• Work location: Bengaluru, India

Senior DevOps Engineer

The Challenge

We are hiring a Senior DevOps Engineer to join the global Cloud team. You will support production customers by monitoring and maintaining a highly distributed, scalable and resilient global cloud infrastructure.

Your Mission

To work with distributed teams in order to provide support to customers through automation, deployment, incident response related tasks.

• You'll be working with the monitoring, tuning, maintenance, and support of Linux, Azure SQL, Kubernetes, Kafka, MongoDB, cloud infrastructure/services, etc.

• You will define, measure, and meet key operational metrics including performance, incidents, capacity, and availability

• You will run incident resolution within the environment, facilitating teamwork with other departments as required

• You'll build out lifecycle processes to mitigate risk and ensure platforms remain current, in accordance with industry standard methodologies

• You will automate the deployment of new software to cloud environment in coordination with DevOps engineers

You Are

Highly organized and meticulous with excellent process management skills, capable of leading multiple tasks with shifting priorities while functioning in a rapidly changing environment.

Your Experience Includes

• Bachelor’s Degree or Master’s Degree in Computer Science, Engineering or related field

• 4+ years of professional experience

• 2 or more years working with the Microsoft Azure platform (preferred) or another public cloud platform

• 1 or more years of experience in automation tools like Terraform, Linux scripting, Cloud Orchestration tools like Ansible or Chef, etc.

• Ability to write scripts in one major scripting language such as Bash, PowerShell &/or Python

• Ability to plan, schedule and monitor work activities in order to meet time and quality targets

• Understanding of Container and DevOps technologies

Extra Awesome

• Previous DevOps experience

• Experience working with in an agile B2B enterprise environment

• Experience working with distributed teams across geos

Role Overview:

We are seeking an experienced Cloud Engineer to design, implement, and continuously improve our Business Continuity Planning (BCP) and Disaster Recovery (DR) capabilities across AWS cloud environments.

This is a hands-on technical role requiring deep AWS expertise, strong scripting skills, and a passion for building highly available, fault-tolerant, and resilient cloud architecture by leveraging container orchestration with Kubernetes and infrastructure as code using Terraform. Good understanding of CI/CD pipelines to enable rapid, reliable deployments and minimize downtime. Adept at implementing DR strategies including multi-region failover, backup and restore automation, and recovery testing aligned with industry BCP/DR standards. You will collaborate closely with security, infrastructure, and application teams to ensure our systems can withstand and rapidly recover from any disruption.

Reports To: Director of Event Response
Level: Senior Individual Contributor

Key Responsibilities:

Cloud Resilience Architecture

• Design and implement multi-region, multi-AZ AWS architectures that meet RTO/RPO targets
• Engineer active-active and active-passive failover patterns using Route 53, Global Accelerator, and CloudFront
• Build automated DR runbooks and playbooks using AWS Systems Manager Automation and Step Functions
• Implement chaos engineering practices using AWS Fault Injection Simulator (FIS) to validate resiliency
• Architect cross-region replication strategies for S3, DynamoDB Global Tables, RDS, and Aurora Global
• Review containerized workloads using Kubernetes, ensuring resilience through self-healing, auto-scaling, and multi-cluster or multi-region deployments.

Backup & Recovery Engineering

• Administer AWS Backup across all services (EC2, EBS, RDS, EFS, FSx, DynamoDB, Aurora) with policy-based automation
• Design immutable backup vaults and cross-account/cross-region backup replication pipelines
• Develop and automate data recovery testing procedures, ensuring integrity and meeting defined SLAs
• Implement point-in-time recovery (PITR) for databases and storage; validate via regular restore drills
• Maintain Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies, including tracking RTO (Recovery Time Objective) and RPO (Recovery Point Objective).

Infrastructure as Code & Automation

• Author and maintain Terraform/CloudFormation templates for all BCP/DR infrastructure components
• Automate DR testing pipelines through CI/CD (CodePipeline, CodeBuild, GitHub Actions)
• Write Python/Bash/PowerShell scripts to orchestrate failover, failback, and health-check workflows
• Manage infrastructure state in AWS Control Tower and implement Landing Zone DR patterns

Monitoring, Alerting & Incident Response

• Build CloudWatch dashboards, alarms, and composite alarms for availability and DR-readiness indicators
• Integrate AWS Health, Personal Health Dashboard events into PagerDuty/OpsGenie alerting workflows
• Participate in on-call rotations and lead DR incident response; conduct post-incident reviews (PIRs)
• Develop and maintain runbooks for AWS service degradations, regional outages, and data corruption events

Governance, Compliance & Testing

• Conduct regular  BCP/DR tabletop exercises and full failover simulations to validate recovery procedures and improve organizational readiness, document results and action items.
• Ensure DR controls meet SOC 2, ISO 22301, NIST 800-53, and HIPAA/PCI requirements as applicable
• Maintain current and accurate DR documentation: BIAs, BCPs, DRP runbooks, and recovery evidence
• Collaborate with audit and compliance teams to provide DR evidence and remediation tracking

Required Qualifications:

Experience

• 5+ years in cloud infrastructure, SRE, or IT disaster recovery engineering roles
• 3+ years of hands-on AWS experience in production environments at scale
• Proven delivery of multi-region DR architectures with defined and tested RTO/RPO targets
• Expert-level proficiency with core AWS resilience services (see skills matrix below)
• Strong scripting skills: Python, Bash, or PowerShell for automation and orchestration
• Experience with Infrastructure as Code: Terraform and/or AWS CloudFormation
• Solid understanding of networking fundamentals: VPC, TGW, Direct Connect, VPN, DNS failover
• Excellent written and verbal communication; able to produce executive-level DR reports

Preferred Qualifications

• AWS Certified Solutions Architect – Professional or AWS Certified DevOps Engineer – Professional
• AWS Certified Advanced Networking – Specialty certification
• Experience with AWS Resilience Hub for automated resilience assessments and policy enforcement
• Familiarity with CloudEndure / AWS Elastic Disaster Recovery (DRS) for workload replication
• Knowledge of Kubernetes-based DR (EKS multi-region, Velero backups, ArgoCD GitOps failover)
• Hands-on experience with serverless DR patterns (Lambda, API Gateway, DynamoDB)

About Our Security Team:

You'll be joining a security organization that emphasizes automation, engineering-driven approaches, and systematic problem-solving. Our team operates at the intersection of security operations, detection engineering, incident response, and infrastructure security. We value practical solutions, measurable outcomes, and continuous improvement.

Reporting to the Director of Event Response you'll execute on strategic initiatives to operationalize mature BCP/DR capabilities that protect AlphaSense's mission-critical operations and support our commitment to customer trust. This role sits at the critical intersection of incident response and business continuity, ensuring our ability to respond to and recover from major disruptions.

Role Overview:

We are seeking an experienced Cloud Engineer to design, implement, and continuously improve our Business Continuity Planning (BCP) and Disaster Recovery (DR) capabilities across AWS cloud environments.

This is a hands-on technical role requiring deep AWS expertise, strong scripting skills, and a passion for building highly available, fault-tolerant, and resilient cloud architecture by leveraging container orchestration with Kubernetes and infrastructure as code using Terraform. Good understanding of CI/CD pipelines to enable rapid, reliable deployments and minimize downtime. Adept at implementing DR strategies including multi-region failover, backup and restore automation, and recovery testing aligned with industry BCP/DR standards. You will collaborate closely with security, infrastructure, and application teams to ensure our systems can withstand and rapidly recover from any disruption.

Reports To: Director of Event Response
Level: Senior Individual Contributor

Key Responsibilities:

Cloud Resilience Architecture

• Design and implement multi-region, multi-AZ AWS architectures that meet RTO/RPO targets
• Engineer active-active and active-passive failover patterns using Route 53, Global Accelerator, and CloudFront
• Build automated DR runbooks and playbooks using AWS Systems Manager Automation and Step Functions
• Implement chaos engineering practices using AWS Fault Injection Simulator (FIS) to validate resiliency
• Architect cross-region replication strategies for S3, DynamoDB Global Tables, RDS, and Aurora Global
• Review containerized workloads using Kubernetes, ensuring resilience through self-healing, auto-scaling, and multi-cluster or multi-region deployments.

Backup & Recovery Engineering

• Administer AWS Backup across all services (EC2, EBS, RDS, EFS, FSx, DynamoDB, Aurora) with policy-based automation
• Design immutable backup vaults and cross-account/cross-region backup replication pipelines
• Develop and automate data recovery testing procedures, ensuring integrity and meeting defined SLAs
• Implement point-in-time recovery (PITR) for databases and storage; validate via regular restore drills
• Maintain Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies, including tracking RTO (Recovery Time Objective) and RPO (Recovery Point Objective).

Infrastructure as Code & Automation

• Author and maintain Terraform/CloudFormation templates for all BCP/DR infrastructure components
• Automate DR testing pipelines through CI/CD (CodePipeline, CodeBuild, GitHub Actions)
• Write Python/Bash/PowerShell scripts to orchestrate failover, failback, and health-check workflows
• Manage infrastructure state in AWS Control Tower and implement Landing Zone DR patterns

Monitoring, Alerting & Incident Response

• Build CloudWatch dashboards, alarms, and composite alarms for availability and DR-readiness indicators
• Integrate AWS Health, Personal Health Dashboard events into PagerDuty/OpsGenie alerting workflows
• Participate in on-call rotations and lead DR incident response; conduct post-incident reviews (PIRs)
• Develop and maintain runbooks for AWS service degradations, regional outages, and data corruption events

Governance, Compliance & Testing

• Conduct regular  BCP/DR tabletop exercises and full failover simulations to validate recovery procedures and improve organizational readiness, document results and action items.
• Ensure DR controls meet SOC 2, ISO 22301, NIST 800-53, and HIPAA/PCI requirements as applicable
• Maintain current and accurate DR documentation: BIAs, BCPs, DRP runbooks, and recovery evidence
• Collaborate with audit and compliance teams to provide DR evidence and remediation tracking

Required Qualifications:

Experience

• 5+ years in cloud infrastructure, SRE, or IT disaster recovery engineering roles
• 3+ years of hands-on AWS experience in production environments at scale
• Proven delivery of multi-region DR architectures with defined and tested RTO/RPO targets
• Expert-level proficiency with core AWS resilience services (see skills matrix below)
• Strong scripting skills: Python, Bash, or PowerShell for automation and orchestration
• Experience with Infrastructure as Code: Terraform and/or AWS CloudFormation
• Solid understanding of networking fundamentals: VPC, TGW, Direct Connect, VPN, DNS failover
• Excellent written and verbal communication; able to produce executive-level DR reports

Preferred Qualifications

• AWS Certified Solutions Architect – Professional or AWS Certified DevOps Engineer – Professional
• AWS Certified Advanced Networking – Specialty certification
• Experience with AWS Resilience Hub for automated resilience assessments and policy enforcement
• Familiarity with CloudEndure / AWS Elastic Disaster Recovery (DRS) for workload replication
• Knowledge of Kubernetes-based DR (EKS multi-region, Velero backups, ArgoCD GitOps failover)
• Hands-on experience with serverless DR patterns (Lambda, API Gateway, DynamoDB)

About Our Security Team:

You'll be joining a security organization that emphasizes automation, engineering-driven approaches, and systematic problem-solving. Our team operates at the intersection of security operations, detection engineering, incident response, and infrastructure security. We value practical solutions, measurable outcomes, and continuous improvement.

Reporting to the Director of Event Response you'll execute on strategic initiatives to operationalize mature BCP/DR capabilities that protect AlphaSense's mission-critical operations and support our commitment to customer trust. This role sits at the critical intersection of incident response and business continuity, ensuring our ability to respond to and recover from major disruptions.

Job Summary

Five9 is seeking an experienced and passionate hands-on Test Automation Manager to lead a talented team of test engineers in India. The ideal candidate will be a strong technical leader with a proven track record in both people management and the design and implementation of cutting-edge test automation frameworks. You will be responsible for mentoring your team, ensuring the quality of our production systems, and driving the adoption of innovative practices, including AI-powered testing solutions.

Key Responsibilities

• Team Leadership & Mentoring:
  • Lead, mentor, and manage a team of 5-8 test automation engineers, fostering a culture of technical excellence, collaboration, and continuous improvement.
  • Conduct regular performance reviews, provide constructive feedback, and support the career development of your team members.
• Production Support:
  • Participate in an on-call roster to provide critical support for production systems during the India time zone, ensuring system stability and reliability.
  • Lead the team in troubleshooting and resolving production issues in a timely and efficient manner and acting as point of contact for escalations in India.
• Test Automation Strategy & Development:
  • Lead the design, development, and maintenance of robust and scalable test automation frameworks and practices.
  • Drive the strategy for various testing disciplines, including functional, regression, performance, and API testing.
  • Stay current with industry trends and champion the adoption of new tools and technologies to enhance testing efficiency.
• Innovation & AI Adoption:
  • Act as a key driver for innovation within the test automation group.
  • Explore, evaluate, and implement AI-powered tools and methodologies to accelerate testing cycles, improve test coverage, and enhance overall product quality.

Required Qualifications & Skills

• 8-15 years of experience in software development lifecycle involving development, testing strategy, DevOps practices with at least 3-5 years in a management or leadership role.
• People Management: Demonstrated experience in managing and mentoring engineering teams.
• Technical Expertise:
  • Strong hands-on experience with test automation frameworks and tools (e.g., Selenium, Cypress, Playwright).
  • Proficiency in at least one programming language such as Java or Python.
  • Experience with CI/CD pipelines and tools (e.g., GitLab CI, Jenkins).
  • Solid understanding of software development life cycles and agile methodologies.
• Production Support: Proven experience in a production support or on-call role for mission-critical systems.
• Excellent communication and interpersonal skills.
• Experience with cloud platforms with at least one (e.g., GCP, AWS, Azure)
• Knowledge of containerization technologies like Docker.
• Knowledge of scripting technology such as BASH, PowerShell.

Preferred Qualifications

• Experience working with cloud platforms (e.g., GCP, AWS, Azure).
• Knowledge of Kubernetes.
• A keen interest and/or hands-on experience with AI in software testing.

About the Role:

We’re looking for a highly skilled and motivated IT Automation Engineer who is passionate about solving operational challenges through automation. This role focuses entirely on designing, building, and maintaining automation workflows across IT systems and infrastructure using tools like Tines, Google Apps Script, and Python. You’ll help streamline IT processes — from user onboarding to system provisioning and offboarding — while ensuring scalability, accuracy, and efficiency across all IT operations.

Responsibilities:

• Design and develop end-to-end IT automation workflows using tools such as Tines, Google Apps Script, and Python.
• Automate employee onboarding, offboarding, and access provisioning processes across systems like Okta, Google Workspace, Slack, and Zoom.
• Build event-driven automation pipelines for system alerts, user lifecycle management, and IT workflows.
• Integrate APIs across multiple SaaS and infrastructure platforms to enable real-time automation and data synchronisation.
• Collaborate with Security and IT teams to implement Zero Trust and access automation using IdP integrations (Okta, Google Identity, Azure AD).
• Develop internal tools and scripts to reduce manual IT tasks and improve operational efficiency.
• Maintain automation logic, workflows, and configurations using version control and documentation standards.
• Implement monitoring and alerting for all automation pipelines to ensure reliability and performance.
• Research and adopt new automation frameworks, scripting techniques, and no-code/low-code tools to expand automation coverage.
• Create and maintain technical documentation, SOPs, and automation libraries for cross-team use.
• Automate the creation and maintenance of operational dashboards to provide real-time visibility into IT metrics, system health, and automation performance.
  
  

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or equivalent practical experience.
• 5+ years of experience in IT Automation, IT Engineering, or DevOps-style IT Operations.
• Strong programming and scripting background in Google Apps Script, Python, PowerShell, or JavaScript.
• Proven experience building workflows in automation platforms such as Tines, BetterCloud, Okta Workflows, Zapier, or Workato.
• Strong understanding of API integrations, webhooks, and event-based architecture.
• Experience automating identity and access management (IAM) operations via APIs (Okta, Google Identity, Azure AD).
• Knowledge of cloud-first environments (Google Workspace, AWS, or GCP).
• Familiarity with Zero Trust, SSO, and MFA automation principles.
• Excellent problem-solving, documentation, and analytical skills.
• A strong automation-first mindset — you continuously look for ways to eliminate manual processes and improve scalability.
  
  

Overview of the Role

As 66degrees continues its rapid growth as a premier Google Cloud professional services partner, the security of our internal systems, employee identities, and client data is our top priority. We are seeking a hands-on, highly technical Manager of Security Operations (SecOps) to be the foundational leader of our new dedicated internal InfoSec operational function.

Reporting directly to our U.S. Director who leads our broader IT, IAM, and current Security infrastructure you will take ownership of our day-to-day security operations across a global workforce of 550+ employees. You will build and manage security monitoring processes, lead incident response for security alerts, enforce compliance frameworks, and serve as an escalation point and mentor for our global teams. The ideal candidate is someone who is both admin and security trained at scale.  We are looking for a person who can write a script to automate an alert in the morning and present a risk dashboard to leadership in the afternoon on new threat vectors.

Key Responsibilities

Security Monitoring & Incident Response

• Build, own and manage the daily operations of our security toolset (SIEM (Google SecOps or Splunk), EDR/XDR (SentinelOne), Email Security, Cloud Security, and Endpoint Security (Rippling MDM) Posture Management.
• Serve as the primary incident lead for system security events; investigate, contain, and remediate alerts, and lead post-incident post-mortems as they are requested.
• Develop, document, and maintain security playbooks and standard operating procedures (SOPs) for securing and hardening of our various solutions within the 66degrees tech stack.

Vulnerability & Posture Management

• Conduct continuous vulnerability scanning and coordinate patching/remediation cycles across endpoints, networks, and cloud environments (GCP, Azure, AWS).
• Partner closely with the U.S. Director to operationalize, enforce, and refine Zero Trust, Device Trust, Browser Trust, and Identity and Access Management (IAM) policies.
• Monitor, harden, and secure our core business applications such as but not limited to Google Workspace, Google Cloud Platform (GCP), Slack, Salesforce, and Rippling environments against misconfigurations, and unauthorized access.

Leadership & Global Enablement

• Act as the security subject matter expert and internal escalation point for the IT Service Desk team located in India, along with the broader global company teams.
• Train and upskill global teams on how  to perform "Tier 1" security triage (e.g., investigating phishing reports, basic malware alerts, account lockouts, and how to avoid IT worker scandals), creating a scalable company security framework.
• Foster a culture of security awareness across the company by leading regular employee training and simulated phishing campaigns (KnowBe4). Along with always advising on the principle of least privilege way of thinking.

Compliance & Risk

• Lead the technical GRC Buildout (Drata), Trust Center Buildout (SafeBase), evidence gathering, and control enforcement for external audits and compliance frameworks (e.g., SOC 2, ISO 27001).
• Assist the go-to-market and legal teams by filling out client security questionnaires and vendor risk assessments, directly accelerating our sales cycles.
• Track and report on key SecOps metrics (Time to Detect/Respond, patch compliance, etc.) to IT leadership

Required Qualifications

• Experience: 8-12+ years of progressive experience in Information Security, IT Security, or Security Operations, with at least 2-3 years in a team lead or management capacity.
• Cloud/SaaS Expertise: Deep technical understanding of Google Workspace administration and security, as well as cloud infrastructure security (specifically Google Cloud Platform / GCP).
• SecOps Engineering: Hands-on experience building, configuring, monitoring, and responding to alerts in EDR platforms (e.g., CrowdStrike, SentinelOne), SIEM platforms (e.g., Splunk, Google SecOps), and IAM platforms (e.g., Rippling, Okta, GCP, Entra, Azure, AWS, GWS).
• Compliance: Experience operating within compliant environments and supporting audits for SOC 2 Type II or ISO 27001 frameworks. Along with experience setting up and managing a GRC platform (e.g., Drata, Ostendio).
• Scripting: Proficiency in scripting (Python, PowerShell, Bash, or Google Apps Script) to automate repetitive security tasks and API integrations.
• Communication: Excellent English communication skills, with a proven ability to bridge time zones and cultural nuances while managing remote/offshore resources.

Preferred Qualifications

• Industry-recognized security certifications such as CompTIA Security+, CISSP, CISM, CCSP, or GCIA.
• Google Cloud Professional Cloud Security Engineer certification is highly desired.
• Google Cybersecurity Certificate is highly desired.
• Previous experience working in a professional services, consulting, or managed services firm.
• Previous experience building an at scale internal security team.

Why Cast AI?

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.

The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.

Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. 

Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.

About the role

As a Sales Engineer, you will be part of our fast growing Go To Market organization and will play a crucial role in expanding our business and ensuring our clients understand and utilize our technology to its full potential. Your work will have a direct impact on our bottom line and customer satisfaction

Requirements:

• Based in Bangalore
• Proven Sales Engineer experience in cloud, AI, or related tech fields.
• Exceptional presentation skills for conveying complex ideas in a compelling manner.
• In-depth knowledge of cloud tech, Kubernetes, and AI/ML concepts.
• Successful track record in building client relationships and exceeding sales goals.
• Excellent communication, negotiation, and problem-solving skills.
• Willingness to travel as needed.
• Fluency in scripting languages (Python, Bash, Powershell, etc.).

Responsibilities:

• Guide sales teams with technical expertise to ensure clients grasp the value of our products.
• Conduct captivating product demonstrations, simplifying complex technology for diverse audiences.
• Customize and deliver persuasive presentations tailored to meet client needs.
• Evaluate client technical needs, proposing solutions and collaborating with technical teams for customization.
• Stay ahead of market trends, competitors, and customer needs to keep our solutions relevant and competitive.
• Represent Cast AI at conferences and trade shows, networking with potential clients and gathering market insights.

What’s in it for you?

• Competitive salary.
• Enjoy a flexible, remote-first global environment.
• Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
• Equity options.
• Premium health insurance.
• Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
• Team-building budget and company events to connect with your colleagues.
• Equipment budget to ensure you have everything you need.
• Extra days off to help maintain a healthy work-life balance.
  #LI-Remote

JOB TITLE

Support Engineer, Macro Technology 

A Career with point72’s Technology Team

As Point72 reimagines the future of investing, our Technology group continuously enhances the firm’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We are a team of experts experimenting with open-source and AI solutions, embracing enterprise agile methodologies, and driving innovation. We encourage professional development to ensure you bring fresh ideas to our products while satisfying your intellectual curiosity. 

What You’ll Do 

• Support the Macro trading platform and post-trade workflows at Point72.
• Monitor system stability and performance, troubleshoot system or data issues, and ensure smooth operation of Macro trading applications.
• Manage user onboarding, offboarding, and system changes, responding promptly to user inquiries and ensuring seamless access to Macro Position systems.
• Configure account rollups and instrument setups to produce accurate analytics and support Macro trading workflows.
• Innovate and improve system processes and tools to automate repetitive tasks, enhance efficiency, and streamline workflows.
• Collaborate closely with developers and other stakeholders to resolve issues, prevent future problems, and continuously improve the system.
• Coordinate with other technology and business teams on production issues and high-impact changes, ensuring alignment across teams.
• Proactively communicate potential problems, address issues promptly, engage relevant parties, and conduct thorough root cause analyses.
• Develop a quantitative understanding of reference data, market data, model data, PnL calculations, risk exposures, portfolio analytics, and other key components of the Macro trading systems.
• This role is critical to ensuring the successful implementation and ongoing support of the Orchestrade and Murex applications and the broader Macro technology ecosystem.

What’s Required 

• Training in Computer Science, Mathematics, Physics, or a related technical field
• Strong team player with excellent written and verbal communication skills with peers and clients
• Demonstrated interest and passion for understanding financial markets and instruments
• Prior experience supporting Macro trading business
• Prior experience with Orchestrade, Murex, or similar systems
• Proficient SQL query skills
• Proficient coding or scripting skills (C#, Python, JavaScript, PowerShell, Batch, etc.)
• Proficient knowledge of Windows, .NET, and SQL Server
• Strong troubleshooting, coordination, and problem-solving skills
• Detail-oriented data analytical skills
• Highly responsible, self-motivated, and capable of multitasking
• Commitment to the highest ethical standards

We take care of our people

We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

• Health care benefits
• Maternity, Adoption & related leave policies
• Generous paternity and family care leave policies
• Employee Assistance Program & Mental wellness programs
• Transportation support
• Tuition assistance

About point72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit https://point72.com.

A CAREER WITH POINT72’S TECHNOLOGY TEAM

As Point72 reimagines the future of investing, our Technology group is constantly improving  our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. 

We encourage professional development to ensure you bring innovative ideas to our 
products while satisfying your own intellectual curiosity. 

WHAT YOU’LL DO

As Database Support Engineer, you’ll support various critical database platforms across Development, QA, UAT, and Production environments. The role partners closely with
application teams, application support, and database engineers and operates within a 
Follow‑the‑Sun model to ensure availability, performance, and reliability of database 
services. Key responsibilities include:

• Provide operational support for enterprise database platforms in both on-prem 
private cloud and public cloud
• Monitor database health, capacity, performance, and availability, and respond to 
alerts, diagnose issues, and perform timely remediation
• Perform routine maintenance activities (patching, upgrades, housekeeping etc)
• Troubleshoot database‑related incidents and collaborate on root cause analysis
• Work closely with application owners, application support teams, and DB Engineers
• Provide guidance on database best practices and operational standards
• Participate in cross‑team problem resolution and continuous improvement 
initiatives
• Contribute to design, implementation and testing of automation and self service 
capabilities of DB platforms
• Drive continuous improvement, identifying opportunities to reduce toil and increase 
platform efficiency.
• Participate in a Follow‑the‑Sun operating model, including shift‑based coverage and 
handoffs

WHAT’S REQUIRED

• Bachelor’s degree in Computer Science, Engineering, or related technical field; 
advanced degree a plus.
• 7+ years of experience in database administration and infrastructure engineering
• Strong experience delivering services on multiple database technologies (e.g., SQL 
Server, PostgreSQL, MongoDB, Sybase etc.).
• Strong knowledge about cloud‑based database services (eg AWS Aurora, RDS DB, 
EC2, EBS, S3 etc)
• Hands-on expertise with scripting (eg PowerShell, Korn Shell, Python or equivalent)
• Strong knowledge of observability tooling and operational monitoring design
• Strong ability to troubleshoot under pressure and strong ownership and 
accountability mindset
• Strong ability to work effectively across time zones and teams
• Excellent communication skills and passion for building scalable, reliable, self 
service platforms

WE TAKE CARE OF OUR PEOPLE

We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

• Health care benefits
• Maternity, Adoption & related leave policies
• Generous paternity and family care leave policies
• Employee Assistance Program & Mental wellness programs
• Transportation support
• Tuition assistance

ABOUT POINT72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit https://point72.com/

JOB TITLE

Mobility Engineer, End User Technology

A CAreer with point72’s Technology TEAM

As Point72 continues to reimagine the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting and discovering new ways to provide exceptional end user experience while embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our team while satisfying your own intellectual curiosity.

Our Technology Infrastructure team engineers and operates the foundational technology platforms that power all of the firm’s applications and businesses. Our disciplines span a broad array of technologies from datacenter infrastructure to large scale cloud services, with the shared goal of providing the most reliable, performant, modern technology platforms to improve time-to-market for our business. We also deliver end-user technology solutions to support the evolving collaboration and productivity needs of our global teams. Our team focuses on innovation and challenging the current state of our infrastructure technology in a fast-paced, dynamic, and collaborative working environment.

What you’ll do

We are seeking a Mobility Engineer with deep expertise in Microsoft Intune to own and evolve Point72’s modern endpoint and mobility platform. This role is heavily focused on mobility and modern device management, while also supporting Windows, macOS, mobile devices, and Windows 365 Cloud PCs.The ideal candidate will be responsible for the end-to-end lifecycle management of corporate and BYOD endpoints, ensuring a secure, seamless, and high-performing end-user experience across the firm.

• Lead the end‑to‑end management of mobile and endpoint devices using Microsoft Intune and other enterprise MDM tools.
• Design, deploy, and support Intune for iOS, Android, Windows, macOS, and Windows 365 environments.
• Create and manage configuration profiles, compliance policies, security baselines, and application deployments.
• Implement Windows Autopilot and optimized enrollment processes to deliver a seamless onboarding experience.
• Integrate Intune with Entra ID, Conditional Access, and Defender to enforce secure, identity‑based access.
• Apply encryption, MFA, remote wipe, and continuous monitoring to meet security and regulatory requirements.
• Deliver Tier 2/3 endpoint support, investigate complex issues, and perform root cause analysis.
• Use PowerShell, Microsoft Graph, and scripting to automate tasks and improve operational efficiency.
• Partner with support and application teams to reduce recurring issues and enhance device usability.
• Oversee vendor relationships, device lifecycle, inventory, reporting, and maintain clear technical documentation.

What’s REQUIRED

• Bachelor’s degree in IT, Computer Science, or equivalent experience, with 5–7+ years in enterprise mobility and endpoint management.
• Strong hands-on experience using Microsoft Intune in a production enterprise environment for device and application management.
• Proven experience managing iOS/iPadOS, Android (corporate & BYOD), Windows 10/11, macOS, and Windows 365 Cloud PCs.
• Solid understanding of Entra ID (Azure AD), Conditional Access, Microsoft Defender for Endpoint, and zero‑trust security principles.
• Experience working in hybrid Active Directory environments, including Group Policy (GPO) management.
• Proficiency in PowerShell and automation engineering to improve endpoint operations and efficiency.
• Ability to lead and prioritize complex troubleshooting across the organization, perform root cause analysis, and recommend long‑term risk mitigation.
• Strong problem-solving, analytical, communication, and collaboration skills with a strong focus on end‑user experience and satisfaction.
• Ability to work independently or in teams, remain composed in fast‑paced environments, and provide on‑call or weekend support when required.
• Commitment to the highest ethical standards

We take care of our people

We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

• Health care benefits
• Maternity, Adoption & related leave policies
• Generous paternity and family care leave policies
• Employee Assistance Program & Mental wellness programs
• Transportation support
• Tuition assistance

About Point72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit https://point72.com/.

JOB TITLE
Site Reliability Engineer
A Career with Point72’s Technology Team
As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity.

What you’ll do
- Design and implement automated operational workflows to improve system reliability and reduce manual intervention
- Build and maintain observability solutions using tools such as Datadog, to deliver metrics, monitoring, alerting, and dashboards
- Partner with development teams to improve application reliability, deployment safety, and performance through SRE best practices
- Develop and maintain CI/CD pipelines and deployment automation using Bitbucket/Jenkins, GitHub Actions, and related tooling
- Engineer scalable solutions for production environments across Linux and Windows systems
- Automate infrastructure and operational tasks using Python, PowerShell, Bash, or similar scripting languages
- Support and enhance reliability of database platforms such as SQL Server and MongoDB from an SRE perspective
- Participate in incident response, drive root cause analysis, and implement long‑term reliability improvements
- Define and enforce SLOs, SLIs, and error budgets in partnership with application teams
- Collaborate with Networking, Platform, and Security teams to ensure end‑to‑end system reliability
- Enable self‑service and standardized operational patterns for development teams

What’s required
- Strong hands‑on experience with Linux and Windows operating systems
- Proven experience building automation and tooling using Python or similar languages
- Deep understanding of observability and monitoring, preferably with Datadog
- Experience with CI/CD pipelines and deployment automation (Bitbucket, GitHub Actions, Jenkins, etc.)
- Operational and performance knowledge of SQL Server and MongoDB
- Familiarity with cloud platforms (AWS or similar) and hybrid architectures
- Solid understanding of networking concepts such as DNS, load balancing, and TCP/IP
- Experience working closely with application development teams in an SRE or DevOps role
- Experience with Kubernetes, OpenShift, and containerized workloads
- Knowledge of infrastructure‑as‑code tools (Terraform, CloudFormation, ARM)
- Experience implementing automated scaling and performance tuning
- Background in reliability engineering or DevOps in an enterprise environment
- Familiarity with security and compliance considerations in production systems
- Strong bias toward automation over manual processes
- Focus on improving long‑term reliability rather than reactive firefighting
- Comfortable owning systems end‑to‑end and driving improvements
-Clear communication skills with the ability to work effectively across engineering, platform, and operations teams
-Commitment to the highest ethical standards

About Point72
Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit https://point72.com/.

About Us (Ensono) 

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago. 

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning. 

Role Summary

The L3 ARO Engineer ensures end-to-end reliability, resilience, and performance of critical applications. This role acts as the final technical escalation point, leads major incidents, performs deep diagnostics (especially for Java and .Net based systems), drives permanent fixes, and influences architecture, automation, and operational standards. The engineer mentors L1/L2 teams and partners closely with Development, Architecture, Platform, and Security.

Key Responsibilities

Incident & Problem Management

• Lead major incident (MI) bridges and restore service with minimum business impact.
• Handle all L3 escalations, perform deep diagnostics across Java, JVM, middleware, OS, and infra.
• Own technical RCAs, drive long‑term and systemic remediation.
• Identify recurring failure patterns and risks.

Reliability Engineering

• Apply SRE principles: SLIs/SLOs, error budgets, resilience patterns.
• Tune JVM parameters, analyze thread/heap dumps, and improve performance.
• Influence application architecture for fault tolerance, scalability, and recoverability.
• Validate DR readiness, failover behavior, and resilience testing outcomes.

Change, Release & Risk

• Provide technical approval and risk assessment for high-risk changes.
• Enforce operational readiness for new apps and major releases.
• Ensure changes meet audit, compliance, and regulatory expectations.

Automation, Monitoring & Observability

• Build advanced automation using Shell/Python/PowerShell.
• Develop frameworks for health validation, automated recovery, and compliance checks.
• Define observability standards; optimize alerts and improve MTTR.

Leadership & Mentorship

• Mentor L1/L2 teams; review and approve runbooks, SOPs, and KB articles.
• Act as a trusted technical advisor to stakeholders and leadership.

Skills & Qualifications

Technical (Mandatory)

• Strong knowledge of application architecture, distributed systems, and middleware.
• Java expertise: JVM internals, GC, memory management, thread/heap dump analysis, performance tuning.
• .Net -- CLR internals, garbage collection, memory management, thread/dump analysis, and application performance tuning.
• Strong Unix/Linux, networking basics, and advanced scripting (Shell/Python/PowerShell/VBS).
• Advanced SQL and understanding of databases; Autosys (or equivalent scheduler).
• Handson with observability tools: Splunk, AppDynamics/Dynatrace, ELK, Grafana, Prometheus.

Reliability & Operations

• Major incident leadership, deep RCA, change/release readiness, DR & resilience engineering.
• Experience in regulated production environments.

Soft Skills

• Strong technical leadership and decision‑making.
• Clear communication during high‑pressure incidents.
• Ownership mindset and business awareness.

Experience & Education

• 7–12+ years in Application Reliability, Production Support, SRE, or platform operations.
• Bachelor’s degree in Computer Science/Engineering or equivalent.
• ITIL, cloud, or industry certifications (preferred).
• Banking/financial domain experience (preferred).

Working Conditions

• On‑call and after‑hours support as required.
• Fast‑paced environment with multiple priorities.
• Hybrid working model

 "We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, color, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodation during the recruitment process are encouraged to contact our Talent Acquisition team to place a request." 

About Us 

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago. 

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning. 

Role Summary

The L2 ARO Engineer provides advanced application support, focusing on Java and .Net based troubleshooting, incident resolution, RCA, change support, and reliability improvements. The role serves as the primary escalation point for L1, partnering with development, infrastructure, and middleware teams to ensure availability, performance, and operational excellence.

Key Responsibilities

Incident & Problem Management

• Own end‑to‑end resolution of incidents escalated from L1.
• Perform deep troubleshooting of Java applications, logs, JVM parameters, and platform components.
• Actively participate in or lead Major Incident (MI) bridges.
• Perform RCA and implement permanent fixes.
• Identify recurring issues, trends, and preventive actions.

Change, Release & Operational Readiness

• Review and support production changes related to applications/middleware.
• Perform post‑change validation and production checkouts.
• Highlight risks related to Java versions, certificates, dependencies, and configurations.
• Ensure applications meet availability, performance, and resilience targets.

Monitoring, Automation & Maintenance

• Monitor application health, performance metrics, and system behavior.
• Develop and enhance automation scripts (Shell/Python/PowerShell) for health checks, validations, and repetitive tasks.
• Improve monitoring dashboards, alerts, and observability coverage.
• Maintain and update runbooks, SOPs, and KB articles.

Collaboration & Stakeholder Communication

• Work closely with Dev (L3/L4), Infrastructure, DB, Middleware, and Security teams.
• Serve as the primary operational contact for assigned applications.
• Provide clear technical updates during incidents and changes.

Skills & Qualifications

Technical Skills

• Strong Java and .Net fundamentals and troubleshooting.
• Strong Unix/Linux and networking skills.
• Scripting (Shell/Python/PowerShell) – development & optimization.
• Experience with observability tools: Splunk, Grafana, AppDynamics, ELK.
• Solid understanding of ITSM processes (Incident, Problem, Change).
• Experience in RCA, DR validation, and resilience operations.

Soft Skills

• Strong analytical and problem-solving capabilities.
• Ownership mindset and ability to handle high pressure issues.
• Clear communication with stakeholders at all levels.

Experience & Education

• 3–6 years in application support, production operations, or ARO.
• Bachelor’s degree in engineering, Computer Science, or equivalent.

Working Conditions

• Rotational shifts including nights/weekends/holidays.
• Fast-paced environment with multiple priorities.
• Hybrid working model

 "We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, color, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodation during the recruitment process are encouraged to contact our Talent Acquisition team to place a request." 

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

Job Title 

DevOps / Automation Engineer – Operations 

Location 

Pune/Chennai/Hyderabad/Bangalore 

Job Summary 

The DevOps / Automation Engineer – Operations focuses on automating and optimizing daytoday application and platform operations. This role is responsible for reducing manual effort, improving service reliability, and enabling consistent, lowrisk operational execution through automation. The engineer works closely with Application Support, Incident Management, and Platform teams to stabilize environments, accelerate recovery, and improve operational outcomes. 

Key Responsibilities 

Operational Automation 

• Automate routine and repetitive operational tasks including deployments, restarts, health checks, configuration updates, and data movement. 
• Build and maintain automation to support incident response, recovery, and operational runbooks. 
• Reduce manual intervention in production environments while maintaining control and auditability. 

Production Support Enablement 

• Partner with Application Support teams to improve operational supportability of applications. 
• Develop automation to speed incident triage, diagnostics, and resolution. 
• Support Major Incident and Problem Management efforts by providing tooling, data, and repeatable recovery procedures. 

Reliability & Stability Improvement 

• Identify operational pain points and failure patterns and automate preventive or corrective actions. 
• Improve system resilience by enabling safe restarts, automated failover steps, and standardized recovery procedures. 
• Support service stability initiatives by reducing operational errors and variability. 

Release & Change Support (OperationsLed) 

• Support production releases by enabling repeatable, automated deployment and rollback processes. 
• Work within changecontrolled environments to ensure automation complies with operational and governance requirements. 
• Improve release reliability and reduce changerelated incidents through operational automation. 

Monitoring & Observability Support 

• Integrate monitoring, logging, and alerting into operational automation workflows. 
• Create automated health checks and validation steps used during incidents and releases. 
• Support proactive operations by enabling alertdriven automation and operational dashboards. 

Documentation & Knowledge Enablement 

• Document automation solutions, operational runbooks, and standard operating procedures. 
• Ensure automation is usable and supportable by Application Support teams. 
• Participate in knowledge transfer and operational readiness activities. 

Required Qualifications 

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent operational experience. 
• 3–6 years of experience in operations engineering, DevOps, or automation roles supporting production systems. 
• Strong experience automating operational tasks in production environments. 
• Proficiency in scripting or automation languages (e.g., Python, Shell, PowerShell). 
• Experience supporting application or infrastructure operations in a 24x7 environment. 
• Strong understanding of incident, problem, and change management concepts. 

Preferred Qualifications 

• Experience in managed services or ITILaligned operational environments. 
• Experience automating within changecontrolled and audited environments. 
• Familiarity with infrastructureascode and configuration management tools from an operational perspective. 
• Experience supporting cloud, hybrid, or legacy platforms in production. 
• Exposure to monitoring, logging, and alerting platforms used in operations. 
• ITIL Foundation or similar operational certifications. 

Key Skills & Competencies 

• Operationsfirst mindset with strong risk awareness 
• Strong troubleshooting and incident support skills 
• Ability to simplify complex operational processes 
• Strong collaboration with L1–L3 support teams 
• Clear documentation and communication skills 
• Comfortable working in highavailability, productioncritical environments 

Role Summary

We are seeking a highly skilled and experienced Security Engineer to join our team, focusing on offensive security, exploitation, and automation. The ideal candidate will possess expertise in advanced Red Teaming methodologies, deep knowledge of web application and API penetration testing, and proficiency in scripting, security automation, and vulnerability exploitation techniques. You will be responsible for validating real-world risk and providing expert technical advisory to clients.

Key Responsibilities

• Lead Advanced Penetration Testing: Plan and execute comprehensive offensive security engagements, including Red Team operations, web application, API, mobile application, and cloud environment penetration tests.
• Exploitation and Validation: Proactively identify, exploit, and validate critical vulnerabilities (including 0-days) across diverse client environments to demonstrate real-world impact and risk.
• Automation & Tool Development: Design, develop, and implement custom scripts and security tools (e.g., in Python, Go) to automate offensive processes, continuous security assessments, and improve the team's efficiency and capabilities.
• Vulnerability Mitigation Advisory: Translate complex technical findings into clear, actionable reports and provide expert, technical guidance to engineering teams on effective mitigation strategies and security best practices.
• Advanced Threat Research: Conduct deep technical research on emerging exploit techniques, zero-day vulnerabilities, and attacker Tactics, Techniques, and Procedures (TTPs) to enhance internal capabilities and methodologies.
• Client-Facing Proof of Concept (POC): Conduct professional and technical POC calls with clients, clearly articulating complex exploitation scenarios, demonstrating technical risk, and discussing the corresponding business impact.
• Cross-Functional Collaboration: Partner with internal R&D and Product Management teams, utilizing penetration testing insights to drive significant security feature enhancements and improvements in our product offerings.
• Knowledge Leadership: Contribute to and lead the creation of sophisticated internal knowledge base articles, runbooks, and SOPs focused on advanced exploitation and testing techniques.

Qualifications

• Experience: Minimum of 2+ years of progressive, hands-on experience in offensive security, specifically Red Teaming and advanced penetration testing. Proven track record of successful vulnerability exploitation and bypass of security controls.
• Technical Expertise: Expert proficiency in at least one relevant scripting language (e.g., Python, Go, PowerShell) and deep, hands-on experience with industry-standard security tools (e.g., Burp Suite Pro, Metasploit, Nmap, specific cloud security tools).
• Offensive Certifications (Preferred): Advanced offensive security certifications such as OSCP etc or equivalent.
• Domain Knowledge: Strong understanding of current threat intelligence, dark web monitoring trends, and how they inform offensive testing methodologies.
• Cloud/Mobile Exploitation: Demonstrated experience identifying and exploiting vulnerabilities in major cloud providers (AWS, Azure, GCP) and mobile platforms (iOS/Android).
• Advanced Problem-Solving: Exceptional analytical and structured problem-solving skills focused on bypassing complex security defenses and troubleshooting non-standard technical issues.
• Communication & Presentation: Strong communication, documentation, and interpersonal skills, with the ability to translate technical risks (exploitation paths) into clear, compelling reports and presentations for both technical teams and senior client stakeholders.
• Commitment to Operational Excellence: Willingness to provide support for critical operational schedules, potentially including rotating shifts, to ensure continuous, high-quality assessment coverage.

Role Overview
You’ll be the technical lead behind highly available private cloud platforms that power large-scale SaaS services. As a Staff Site Reliability Engineer, you’ll design and run VMware-based infrastructure, automate everything you can, and make sure critical systems stay fast, resilient, and secure.

You’ll work across VMware, Linux, Windows Server, Active Directory, networking, storage, and automation tooling to solve complex infrastructure problems at scale. You’ll set the standard for reliability and engineering quality, drive modernization of legacy stacks, and partner with other SRE, network, security, and DevOps teams to deliver robust, enterprise-grade platforms.

Here’s a breakdown of what you’ll do (not all of it, just the important stuff):

• Design, operate, and improve VMware-based private cloud infrastructure across multiple datacenter environments.

• Build automation that reduces manual effort, improves consistency, and strengthens operational reliability across infrastructure services.

• Administer and troubleshoot Linux and Windows Server platforms that support critical business and customer-facing workloads.

• Support core infrastructure integrations including Active Directory, DNS, authentication services, networking, storage, and load balancing.

• Drive improvements in platform resilience, performance, security, and compliance through engineering best practice and infrastructure modernization.

• Work closely with network, security, SRE, and DevOps teams, while contributing technical leadership, documentation, and mentoring to strengthen engineering standards.

These are the essentials you’ll need to get an interview: 

● Strong experience in systems engineering or infrastructure roles, including significant time operating at a senior or staff level.

● Deep hands-on expertise with VMware vSphere, including ESXi, vCenter, HA, DRS, vMotion, and distributed switching.

● Advanced Linux systems administration skills, including troubleshooting, hardening, patching, and performance tuning.

● Practical experience with Windows Server and Active Directory, including DNS, Group Policy, and authentication services.

● Proven ability to build automation using tools such as PowerShell, PowerCLI, Python, Ansible, or similar.

● Strong enterprise datacenter knowledge across compute, storage, networking, monitoring, and operational support.

● Excellent problem-solving skills, with a focus on reliability, scalability, and improving how infrastructure is run.

It would be great if you had these to, but we’ll support you if you don’t:

● Experience with F5 BIG-IP, AVI / NSX Advanced Load Balancer, or similar application delivery platforms.

● Exposure to technologies such as Pure Storage, Cisco UCS, or comparable enterprise datacenter platforms.

● Familiarity with Terraform, Jenkins, Azure DevOps, Git, or CI/CD tooling used in infrastructure automation.

● Understanding of security and compliance frameworks such as CIS, NIST, or ISO in an infrastructure operations setting.

JOB TITLE

Dev Sec Ops Engineer

A Career with point72’S TECHNOLOGY TEAM

As Point72 continues to reimagine the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting and discovering new ways to provide exceptional end user experience while embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our team while satisfying your own intellectual curiosity.

Our Technology Infrastructure team engineers and operates the foundational technology platforms that power all of the firm’s applications and businesses. Our disciplines span a broad array of technologies from datacentre infrastructure to large scale cloud services, with the shared goal of providing the most reliable, performant, modern technology platforms to improve time-to-market for our business. We also deliver end-user technology solutions to support the evolving collaboration and productivity needs of our global teams. Our team focuses on innovation and challenging the current state of our infrastructure technology in a fast-paced, dynamic, and collaborative working environment.

What You'll Do

• Contribute to the design, development, and implementation of our robust SDLC platform, encompassing CI/CD pipelines, automation tools, and infrastructure as code
• Lead the implementation and optimization of CI/CD pipelines using GitHub Actions and support our legacy Jenkins pipelines during migration
• Implement and maintain secure build chains with software supply chain security controls, including dependency scanning, SBOM generation, and artifact signing
• Partner with security teams to implement DevSecOps practices, including automated vulnerability scanning and compliance checks
• Apply DevOps best practices in areas such as automated testing, configuration management, and release management
• Collaborate with cross-functional teams to ensure seamless integration and delivery of software solutions
• Troubleshoot and resolve complex technical issues related to the SDLC platform
• Build comprehensive documentation, tutorials, and internal training materials for developer tools

What's Required

• 5+ years of experience in software development and operations, with at least 3 years focused on cloud-native DevOps practices
• Deep understanding of SDLC principles, methodologies, and best practices
• Hands-on experience building and maintaining CI/CD pipelines using tools like GitHub Actions, Azure DevOps, Jenkins, or similar
• Proficiency with infrastructure as code tools such as Terraform, CloudFormation, or Ansible
• Experience with containerization and orchestration technologies like Docker and Kubernetes
• Experience with vulnerability scanning, SAST/DAST tools, and dependency management
• Strong scripting skills (Python, Bash, PowerShell)
• Excellent communication and collaboration skills with a data-driven approach to decision-making
• Commitment to the highest ethical standards.

About point72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit www.Point72.com.

The Role:  

We are looking for an Implementation Specialist whose main objective is to help our clients in Europe/Asia implement our proprietary software they have licensed in line with their business goals. The candidate will coordinate and prioritize project tasks, manage timelines, maintain project plans, and communicate status to clients, and senior management. In addition to working directly with the clients you will also be working with other teams within the organization so you must possess excellent communication skills both written and verbal. The candidate must be able to work independently and have excellent organizational skills. 

Key Responsibilities:  

• Create and Manage Project Plan for the implementation of the product. 

• Conduct scheduled meetings with the client to discuss the progress of the implementation, along with any blockers preventing the implementation from completing on time. 

• Conduct internal meetings with TRG Screen Client Success team and TRG Screen operations to ensure they provide the necessary support needed to get the product deployed and functioning properly 

• For products (Quest, Research Monitor), work with the TRG Product managers and the client to ensure that the systems are configured correctly, and the client is getting the training necessary to use the product efficiently. 

• For the SPEND product, you will be responsible for working with the client to gather the data requirements and the data content, that will be used to initially populate the database. You will initially work with other members of the Professional Services team to bulk upload this data but will eventually be trained to do this work on your own. 

• Provide weekly status reports on all client implementations 

• Alert management of any issues that would prevent the successful implementation of the product 

• Ensure appropriate hand off of the completed implementation to Client Success so they may maintain continued support for the client going forward. 

Job Requirements:   

• Project Management: Ability to manage multiple projects and ensure timely delivery. 

• Application Deployment: Experience in deploying applications from start to finish. 

• Industry Knowledge: Understanding of the financial/market data industry. 

• Client Interaction: Skilled in working with clients and ensuring satisfaction. 

• Communication: Strong verbal and written skills. 

• Technical Skills: 

• Proficient in Microsoft Access, Excel, Word. 

• PowerShell (nice to have/willing to learn), SQL (Intermediate, willing to learn). 

• Accounting Knowledge: Basic understanding of accounting principles. 

• Coding/Scripting: Experience with coding or scripting for automation. 

Are you interested in joining a fast-growing organization in the application security space, which is in the top spot of Gartner's Magic Quadrant for application security? Are you a technologist who wants to make a massive impact on Customers and help them develop high-quality, secure software faster? We want to speak to you! 
 
Black Duck seeks an experienced Technologist to help our Implementation and Services Team drive customer onboarding and adoption. We're looking for someone to help us take our business to the next level of excellence in delivery and customer delight! 
 
The Team 
 
The Black Duck Technical Services team is dedicated to supporting our customers in developing their AppSec vision and achieving their goals quickly. We accomplish this through the delivery of exemplary product implementations and adoption-focused services that are tailored to their specific needs. Our services are designed to help customers of all sizes and types, from Startup’s to global organizations, build secure, high-quality software faster and maximize the value of their Black Duck tools. 
 
A Day in Your Life 
 
In this role, you'll be responsible for the planning and successful implementation of Black Duck’s solutions to help the world's leading technology companies meet their software security, quality, and compliance goals.  
 
Solution design: You'll engage with customers to understand their business needs and solve critical problems concerning quality, security, and compliance. 
Delivery: You'll work with the customer from Project initiation to completion with end-to-end ownership of the results. 
Custom integrations: You'll develop custom solutions to integrate our tools into SDLC and DevOps workflows. 
Expert consulting: You'll be a trusted advisor to our customers, providing solution expertise in software testing and security.  
Sales visibility: You'll work with our account teams throughout delivery to ensure the account team has a view of the success of the engagement. 
Account growth: You will work closely with existing clients to identify opportunities to further adopt our solutions. 
Secure Development: You'll advise customers on Secure Development processes. Identifying opportunities for improvement and helping them get the most out of their operations. 
 
About You 

You'll have: 

• Knowledge of application security and vulnerabilities.
• Software development experience with C/C++, Java, C#, or another dominant programming language.
• Strong scripting ability in one or more common scripting languages (Perl, Python, PowerShell, Bash).
• Experience with Continuous Integration and DevOps tools.  
• A demonstrated technical aptitude, sharp consulting instincts, and a passion for delivering ground-breaking solutions for top-tier technology companies.
• Rock-solid analytical skills, conceptual ability, and creativity.
• The talent to work with, connect to, and influence customers to transform processes to utilize new technologies.
• The ability to travel up as the job requires. 
   
  You May Have:
• A track record of delivering professional services and technical account management for complex security products.
• Security certification such as CEH, CISSP, or CSSLP.
• Proven ability to deploy both SaaS and On-prem solutions.  
• Experience with security testing and network protocols. 
   
   Your Education: 
   
• Bachelor’s degree in computer science, engineering, or another scientific degree (Master's Degree or equivalent Experience preferred). 

Are you a skilled cybersecurity professional who thrives in high-stakes environments and loves solving complex incidents? Do you want to grow your career in a dynamic, global team working with the latest in SecOps tools and threat intelligence? If so, then you might be Fivesky’s next SOC Analyst L3!

Who you are:

• A cybersecurity analyst with 5+ years of experience (minimum 3+ years in a SOC environment)
• Experienced in incident response, triage, threat detection, and alert tuning
• Advanced in using tools like Splunk ES/Core, ServiceNow, and ThreatConnect and writing complex SPL queries
• Able to leverage scripting (Python, PowerShell) for automation and enrichment
• Familiar with email and endpoint security platforms like Proofpoint TAP/TRAP and CrowdStrike Falcon
• Comfortable with shift work and eager to work onsite at a modern, high-tech Bangalore office
• A strong communicator who can work collaboratively with cross-functional teams
• Interested in career growth in cybersecurity

It would be awesome if you had:

• Exposure to automation tools like Cortex XSOAR and GitLab SecOps
• Hands-on experience with cloud security platforms like Wiz, Netskope, or Zscaler
• Relevant certifications such as CompTIA Sec+, Net+, OSCP, or CySA+

What you will do:

• Perform advanced SOC analysis, including triage, incident reporting, and threat hunting
• Work across ticketing and orchestration platforms to remediate alerts and improve detection
• Support continuous improvement by tuning alerts, managing logs, and automating repetitive tasks

Who we are:

• Fivesky is a fast-growing, global technology solution provider. We partner with the world’s largest financial service firms to deliver networking/infrastructure, cybersecurity, and cloud-based solutions for complex, global projects.
• At Fivesky, our employees are our greatest asset, and we strive to build a strong team culture centered on highly competitive compensation, professional development, career advancement, and fun.
• This is a full-time position onsite in Bengaluru, India. The compensation package is based on experience and qualifications.
• Fivesky is an equal-opportunity employer. Fivesky prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, sex, age, color, religion, national origin, sexual orientation, disability status, genetic information, protected veteran status (United States positions), or any other characteristic protected by law.

(FS-RID-0899)