SLSQ227R46

At Databricks, we’re on a mission to help organisations use data and AI to solve the world’s toughest problems — and few opportunities are more rewarding than driving positive change across Victoria Public Sector. We’re looking for a passionate and results-driven Enterprise Account Executive to help our government partners harness the full power of the Databricks platform.

This is a pioneering sales role within our Public Sector Sales team, reporting directly to the Senior Sales Director. You’ll work at the forefront of digital transformation in the Public Sector space, helping agencies reimagine how they deliver outcomes and play a pivotal role in shaping Databricks’ presence across the country. As a successful candidate, you are a creative, energetic self-starter who understands the sales process. You know how to sell innovation and change through customer vision expansion and can drive deals forward to compress decision cycles. You love understanding a product in depth and are passionate about communicating its value to Customers and System Integrators. Always hunting for new opportunities, you will be asked to close net new accounts while maintaining existing accounts. Along with the chance to close an exciting deal, we also offer accelerators above 100% quota accomplishment.

The Impact You Will Have:

• Driving Consumption: Help customers derive value from the platform by identifying key use cases and increasing usage.
• Champion real-world change: Lead initiatives that make measurable impact — from accelerating innovation in health and education to supporting sustainability and economic development.
• Shape Databricks’ Public Sector footprint: Identify, structure, and close strategic opportunities that align our capabilities with Australia’s digital priorities.
• Inspire through connection: Build trusted relationships with senior decision-makers, tell compelling stories about our impact, and influence at the highest levels.
• Execute with excellence: Manage the end-to-end sales cycle — from prospecting and initial engagement to closing transformative deals and driving platform adoption.
• Collaborate for success: Work with solution architects, customer success, and global teams to deliver solutions that empower customers and ensure long-term success.

What We Look For:

• A passion for impact — you’re motivated by helping organisations use technology for the public good.
• Proven experience in enterprise or Public Sector sales, ideally in Cloud, Data, or SaaS.
• Strategic and structured in approach, with strong execution and accountability.
• Excellent communication and relationship-building skills with senior stakeholders.
• Growth mindset, creativity, and adaptability in dynamic, innovative environments.
• Knowledge of Spark and Big Data is highly desirable

SLSQ227R51

At Databricks, we’re on a mission to help organisations use data and AI to solve the world’s toughest problems — and few opportunities are more rewarding than driving positive change across Australia's Federal sector. We’re looking for a passionate and results-driven Enterprise Account Executive to help our government partners harness the full power of the Databricks platform.

This is a pioneering sales role within our Public Sector Sales team, reporting directly to the Senior Sales Director. You’ll work at the forefront of digital transformation in the Federal Sector, helping agencies reimagine how they deliver outcomes and play a pivotal role in shaping Databricks’ presence across the country. As a successful candidate, you are a creative, energetic self-starter who understands the sales process. You know how to sell innovation and change through customer vision expansion and can drive deals forward to compress decision cycles. You love understanding a product in depth and are passionate about communicating its value to Customers and System Integrators. Always hunting for new opportunities, you will be asked to close net new accounts while maintaining existing accounts. Along with the chance to close an exciting deal, we also offer accelerators above 100% quota accomplishment.

The Impact You Will Have:

• Driving Consumption: Help customers derive value from the platform by identifying key use cases and increasing usage.
• Champion real-world change: Lead initiatives that make measurable impact — from accelerating innovation in health and education to supporting sustainability and economic development.
• Shape Databricks’ Public Sector footprint: Identify, structure, and close strategic opportunities that align our capabilities with Australia’s digital priorities.
• Inspire through connection: Build trusted relationships with senior decision-makers, tell compelling stories about our impact, and influence at the highest levels.
• Execute with excellence: Manage the end-to-end sales cycle — from prospecting and initial engagement to closing transformative deals and driving platform adoption.
• Collaborate for success: Work with solution architects, customer success, and global teams to deliver solutions that empower customers and ensure long-term success.

What We Look For:

• A passion for impact — you’re motivated by helping organisations use technology for the public good.
• Proven experience in Federal or Public Sector sales, ideally in Cloud, Data, or SaaS.
• Strategic and structured in approach, with strong execution and accountability.
• Excellent communication and relationship-building skills with senior stakeholders.
• Growth mindset, creativity, and adaptability in dynamic, innovative environments.
• Knowledge of Spark and Big Data is highly desirable
• Security clearance (NV1) preferred. If not, eligible to apply for NV1 clearance 

SLSQ227R43

At Databricks, we’re on a mission to help organisations use data and AI to solve the world’s toughest problems — and few opportunities are more rewarding than driving positive change across New South Wales Public Sector. We’re looking for a passionate and results-driven Enterprise Account Executive to help our government partners harness the full power of the Databricks platform.

This is a pioneering sales role within our Public Sector Sales team, reporting directly to the Senior Sales Director. You’ll work at the forefront of digital transformation in the Public Sector space, helping agencies reimagine how they deliver outcomes and play a pivotal role in shaping Databricks’ presence across the country. As a successful candidate, you are a creative, energetic self-starter who understands the sales process. You know how to sell innovation and change through customer vision expansion and can drive deals forward to compress decision cycles. You love understanding a product in depth and are passionate about communicating its value to Customers and System Integrators. Always hunting for new opportunities, you will be asked to close net new accounts while maintaining existing accounts. Along with the chance to close an exciting deal, we also offer accelerators above 100% quota accomplishment.

The Impact You Will Have:

• Driving Consumption: Help customers derive value from the platform by identifying key use cases and increasing usage.
• Champion real-world change: Lead initiatives that make measurable impact — from accelerating innovation in health and education to supporting sustainability and economic development.
• Shape Databricks’ Public Sector footprint: Identify, structure, and close strategic opportunities that align our capabilities with Australia’s digital priorities.
• Inspire through connection: Build trusted relationships with senior decision-makers, tell compelling stories about our impact, and influence at the highest levels.
• Execute with excellence: Manage the end-to-end sales cycle — from prospecting and initial engagement to closing transformative deals and driving platform adoption.
• Collaborate for success: Work with solution architects, customer success, and global teams to deliver solutions that empower customers and ensure long-term success.

What We Look For:

• A passion for impact — you’re motivated by helping organisations use technology for the public good.
• Proven experience in enterprise or Public Sector sales, ideally in Cloud, Data, or SaaS.
• Strategic and structured in approach, with strong execution and accountability.
• Excellent communication and relationship-building skills with senior stakeholders.
• Growth mindset, creativity, and adaptability in dynamic, innovative environments.
• Knowledge of Spark and Big Data is highly desirable

About the Role

As a Program Chief Engineer you will be responsible for defining and driving the system's architecture, technical roadmap, and overall engineering excellence. You will lead a multi-disciplinary team of high-performing engineers, ensuring that the system meets stringent performance, reliability, and mission requirements in challenging maritime environments. This role combines strategic technical leadership with direct hands-on involvement in critical design and integration challenges.

This is a highly visible and impactful role where your deep technical expertise, strategic thinking, and leadership will directly contribute to delivering transformative capabilities for national security.

What You'll Do

• Technical Leadership & Vision: Define and articulate the technical vision and strategic roadmap for the system, ensuring alignment with Anduril's broader Dive-XL Core Platform and customer needs. Work directly with the product team (Product Manager, EPM, Lead Systems Engineer) to ensure tactical development is executed on plan.
• Architectural Design Authority: Serve as the ultimate technical authority for the system architecture, design decisions, and critical trade-offs across all engineering disciplines (mechanical, electrical, software, autonomy, acoustics, materials).
• System Integration & Performance: Oversee the end-to-end development lifecycle, from requirements definition and conceptual design through detailed design, integration, test, and deployment.
• Test & Evaluation: Define and oversee the test and evaluation strategy, including acceptance criteria, test readiness reviews, and support to customer acceptance testing.
• Technical Problem Solving: Lead the resolution of complex technical challenges, acting as a hands-on expert and guiding teams through difficult design, integration, or operational issues.
• Technical Trade-offs: Drive build vs. buy decisions, manage technical debt, and balance speed of delivery against long-term system sustainability.
• Team Mentorship & Development: Provide technical mentorship, guidance, and critical review for engineering teams, fostering a culture of innovation, excellence, and rigorous problem-solving.
• Risk and Opportunity Management: Identify, assess, and mitigate technical risks throughout the program lifecycle, developing contingency plans and advising program leadership.
• Customer & Stakeholder Engagement: Act as a primary technical point of contact for internal stakeholders, customers, and partners. Clearly communicate complex technical information, program status, and strategic direction. Manage cross-team technical dependencies to ensure timely delivery of key capabilities, and shield the engineering team from scope disruption.
• Cross-Site Coordination: Collaborate closely with the US Chief Engineer counterpart to ensure technical alignment across program variants, share lessons learned, and maintain architectural consistency.
• Requirements Management: Ensure robust requirements decomposition, traceability, and verification plans are in place for all subsystems.
• Innovation & Research: Stay abreast of cutting-edge technologies, research, and industry trends relevant to autonomous underwater systems, incorporating best practices and innovative solutions.

Required Qualifications

• Bachelor's, Master's, or Ph.D. in Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Robotics, Computer Science, or a related technical discipline.
• 15+ years of experience in the design, development, integration, and deployment of complex autonomous systems.
• 5+ years of demonstrated experience as a Chief Engineer, Technical Director, Lead Architect, Engineering Fellow, or equivalent senior technical leadership role on a major hardware/software program.
• Proficiency in systems engineering principles, including requirements management, interface control, verification, and validation.
• Proven ability to lead and mentor highly technical, multi-disciplinary engineering teams.
• Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences.
• Must be able to obtain and maintain an Australian National Security Clearance (NV2 or higher).

Preferred Qualifications

• Deep expertise across multiple AUV sub-domains, such as:
• Hydrodynamics & Propulsion: Vehicle dynamics, control systems, thrusters.
• Power Systems: Battery technologies, power management, high-voltage systems.
• Underwater Acoustics & Communications: Modems, sonar, acoustic navigation.
• Navigation & Perception: INS/GPS-denied navigation, vision systems, object detection/avoidance.
• Autonomy & Control: Mission planning, decision-making algorithms, real-time control.
• Materials Science & Corrosion: Marine-grade materials, anti-corrosion techniques.
• Mechanical Design: Pressure hulls, payloads, articulation.
• Software Architectures: Embedded systems, real-time operating systems, distributed systems.
• Active Australian National Security Clearance (NV2 or higher).
• Experience with the full lifecycle of Australian Defence Force (ADF) acquisition programs.
• Demonstrated understanding of Australian defence contracting frameworks (e.g., ASDEFCON), or equivalent international defence acquisition standards, particularly as they relate to technical requirements, risk management, and program execution.
• Experience with system safety engineering practices (e.g., MIL-STD-882) and familiarity with submarine/AUV safety certification processes.
• Familiarity with cybersecurity best practices for autonomous systems.
• Expertise in AI/ML applications for AUV autonomy, perception, and decision-making.
• Experience with advanced manufacturing techniques for marine systems.

Senior DevOps Engineer

About this role

The DevOps Engineer will work within the Platform Engineering team and help provide the infrastructure, tooling, and automation that supports Karbon’s engineering teams. This role focuses on improving deployment workflows, platform reliability, and operational visibility across our cloud platform.

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

Some of your main responsibilities will include:

• Building, maintaining, and improving CI/CD pipelines and deployment workflows using GitHub Actions and Jenkins to enable reliable production releases
• Developing and maintaining Infrastructure as Code and automated provisioning using tools such as Terraform, ARM templates, CloudFormation.
• Supporting configuration management using Chef
• Supporting containerised workloads using Docker and Azure Container Apps
• Building and maintaining monitoring, alerting, and observability systems using Datadog and OpenTelemetry
• Monitoring the security, performance, and availability of infrastructure and applications
• Investigating and resolving infrastructure and platform-related issues
• Working with engineering teams to deploy infrastructure changes safely and efficiently
• Contributing to disaster recovery, environment management, and operational resilience
• Assisting with cloud cost optimisation
• Delivering operational support for the platform as part of a team on-call roster rotation
• Working closely with Engineering and Product teams to implement DevOps solutions and improve developer workflows

About You

Candidates with the following characteristics and experience are encouraged to apply:

• 5+ years of experience working in DevOps, Platform Engineering, or Site Reliability Engineering
• Experience supporting Azure cloud environments
• Good understanding of DevOps practices and infrastructure fundamentals (Linux, Windows, DNS, TCP/IP, networking)
• Experience building CI/CD pipelines using GitHub Actions, Jenkins, or similar tools
• Experience working with Infrastructure as Code tools such as Terraform
• Experience with Docker containerisation and cloud-native application deployments
• Experience using configuration management tools such as Chef
• Experience implementing monitoring and observability using tools such as Datadog and OpenTelemetry
• Experience automating workflows using PowerShell, Bash, Python, or similar scripting languages
• Experience working with Git-based repositories and modern development workflows
• Familiarity with high-availability systems, microservice architectures, and distributed systems
• Strong communication skills and ability to collaborate across engineering teams
• A proactive approach to problem-solving and improving platform reliability

AI is reshaping how software gets built, and at Karbon we’re fully committed. We don’t see AI as a replacement for engineers. We see it as a force multiplier that will elevate creativity, impact and capability to levels we’ve barely begun to imagine. We’re looking for developers who are confident in their fundamentals, driven to grow, and excited to harness AI to build something meaningful. If you’re energized by this future rather than cautious of it, you’ll feel right at home here.

Our Core Technology Stack

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

SENIOR SOLUTION CONSULTANT 

(Melbourne - Australia)

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionises supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn 

THE OPPORTUNITY

CONTEXT: 

Our Solution Consulting department is responsible for supporting our sales teams in the pre-sales phases, by providing their expertise in our SaaS platform and functional purchasing processes (S2C, P2P).

ROLE: 

We are on the search for a Senior Pre-Sales Solutions Consultant with a focus to join our team who brings a dynamic approach in our fast-paced technology environment to help customers solve complex business problems. Our Solutions Consultants are analytical and product focused, they are excited at the concept of making a difference in the procurement space, creative and collaborative, and thrive on building and bringing value to new customer relationships.

This Sr Solution Consultant would support our AE in Australia mainly and report to our SC Manager in Sinapore. 

WHAT YOU WILL DO WITH US 

• Collaborating with Account Executives on qualified opportunities to uncover customer business objectives, pain points and project requirements
• Create winning strategic sales strategies and presentations for prospects using best practices and industry expertise
• Presenting the value of the Ivalua Platform with highly sophisticated and engaging demos
• Providing functional responses to RFPs and RFIs and supporting all functional/technical activities required from initial bid response through the entire sales cycle
• Recommending and supporting different selling strategies and pre-sales activities including Conference Room Pilots (CRPs) and Proof of Concepts (POCs) to support advanced prospect requirements
• Working effectively with other parts of the organization, including Product Management and R&D to support ongoing product improvements via prospects’and customers’ feedback

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• Knowledge and experience in Procurement, Finance, or Supply Chain functions
• Knowledge of and experience in Australia and New Zealand
• Knowledge and experience with SaaS and Cloud-Based applications
• Ability to articulate the value of and sell SaaS/Cloud-Based applications
• Expertise in one or more of the following areas is a plus: Spend management, sourcing, contract management, eProcurement, eInvoicing, Spend Analytics, Direct Procurement MRP/ERP, Services procurement, Supplier Master Data management domains
• Strong interest in AI and Agentic AI
• Staying current on the solution roadmap (forthcoming improvements) as well as competitive offers to improve your industry knowledge

Strong proficiency in MS Office suite and other software tools (forecasting / sales tracking)

Soft Skills :

• Excellent writing and communication skills
• Excellent English Language skills
• Your personality will make a difference: Committed, involved, autonomous, analytical and commercially aware, you thrive in a challenging environment, and you are well organised with an entrepreneurial spirit

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalised interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable Growth, Privately Held
• A stable and cash-flow positive Company for the last 10 years
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :
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Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

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#LI-HYBRID

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Change & Enablement Specialist who will be embedded within the APAC Operations team to guide frontline teams through two concurrent, large-scale transformation programs — a platform migration and an internal operational transformation. This role ensures every process change, system release, and new workflow is documented, trained, reinforced, and communicated so teams are prepared and confident before changes go live. If you love making complex things simple, enabling others to thrive through change, and are keen to join an industry leader — we would love to hear from you!

What you’ll do:

As a Change & Enablement Specialist, your key area of responsibility will be ensuring frontline teams across the APAC region are fully enabled to navigate a fast-paced, high-change environment driven by a major platform migration and operational transformation. You will be responsible for creating and maintaining process documentation, SOPs, and journey maps; designing and facilitating training sessions for each new release; running live AMA sessions; tracking adoption metrics; and drafting internal communications — all while maintaining structured feedback loops between frontline and program teams. You will also identify inefficiencies in Customer Success workflows, coordinate improvements with team leads, and conduct post-implementation reviews to capture and act on frontline feedback.

To be successful in this role you will be a proactive, solutions-oriented communicator who anticipates enablement gaps before they arise, adapts messaging across diverse cultures and audiences, and brings composure and clarity to teams experiencing change fatigue. In addition, the successful candidate will have strong documentation and technical writing skills, experience designing and delivering training in SaaS or technology environments, and a working understanding of change management frameworks such as ADKAR.

How you’ll make an impact:

• Create and maintain process documentation, SOPs, quick reference guides, and journey maps for the program workflows.

• Develop and maintain FAQ documents, talk tracks, and system guides for new tools and platforms as they roll out.

• Design and facilitate training sessions for each new process, tool, or workflow release, including role-specific training paths.

• Create training materials including slide decks, facilitator guides, and onboarding content for new hires joining during the migration period.

• Run live Ask Me Anything (AMA) sessions for frontline teams during migration phases.

• Deliver post-training reinforcement activities and observe team interactions to identify skill gaps and provide targeted coaching.

• Track adoption metrics and flag areas where additional support is needed.

• Draft internal communications and What’s Changed summaries aligned to weekly releases, maintaining structured feedback loops from frontline teams back to program teams.

• Identify inefficiencies in Customer Success workflows, support implementation of improvements, and coordinate rollout with team leads.

• Conduct post-implementation reviews and maintain a process improvement log to capture frontline feedback and track outcomes.

What you’ll bring to this role:

• Experience in change management, enablement, learning and development, or training coordination roles within technology or SaaS environments.

• Strong documentation and technical writing skills — ability to translate complex processes into clear, accessible materials for diverse audiences.

• Strong written and verbal communication skills with the ability to adapt style and messaging across diverse cultures, languages, and regions.

• Training design and facilitation experience — comfortable designing, delivering, and iterating training for different roles and skill levels.

• Change management knowledge — understanding of how people adopt new processes and tools (ADKAR or similar frameworks).

• Resilience and composure in fast-paced, high-change environments — able to manage competing priorities without dropping quality.

• Ability to build confidence in teams navigating change — enabling others to succeed through the quality of your materials and how you show up.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Technical Support Specialist who will help customers and partners utilize Geotab products by diagnosing and resolving complex hardware and software-related issues. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Technical Support Specialist your key area of responsibility will be providing technical expertise on database setup, device troubleshooting, and portal configuration while delivering product training to resellers. You will be responsible for the implementation of technical solutions via phone, chat, and email, as well as managing the return/exchange process and escalating severe concerns to management. You will also need to provide regular support for global strategic initiatives to ensure the security and confidentiality of customer data. You will need to work closely with Geotab’s internal departments, partners, and sales representatives, as well as communicate with external customers to resolve complaints.

To be successful in this role you will be a strong team player with excellent interpersonal skills and the ability to clearly communicate technical concepts in both Italian and English. The successful candidate will also be able to manage multiple timelines and contrasting priorities to ensure timely results.

How you'll make an impact:

• Support partners, customers, sales representatives and internal teams through various communication mediums (i.e., phone, chat and email).
• Provide technical expertise on database set up, user management, rules and reporting, device errors, network communications, portal configuration and navigation, product implementation and troubleshooting the Geotab hardware and software applications.
• Coordinate with internal departments on the return/exchange process for Geotab devices and accessories.
• Diagnose and resolve technical hardware and software issues involving connectivity, installation and software inquiries.
• Manage, develop and deliver product service training directly to resellers and customers.
• Provide successful resolution to all customer complaints.
• Report escalating and severe concerns/issues to management.
• Preserve the confidentiality and security of customer data and information.
• Support Geotab global strategic initiatives.

What you'll bring to the role:

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Migration Delivery Coordinator who will serve as the operational backbone of the Verizon Connect to MyGeotab migration program — ensuring actions are tracked, stakeholders are aligned, reporting is accurate, and nothing falls through the cracks. If you love fast-paced, complex program environments and thrive on keeping global teams aligned and moving forward, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Migration Delivery Coordinator, your key area of responsibility will be owning end-to-end operational coordination of the company's largest platform migration, keeping workstreams on track, stakeholders informed, and enterprise customer migrations progressing smoothly. You will be responsible for maintaining the program Action Tracker, producing weekly progress reports and dashboards for program leadership, and managing bespoke timelines, overlap periods, and go/no-go criteria for enterprise customers. You will also need to maintain program documentation including RACI charts, process flows, playbooks, and the Migration Wiki, while supporting the creation of enablement materials such as talk tracks and training content. You will need to work closely with cross-functional teams spanning Customer Success, Marketing, Legal, Product, Technical, Field Services, and Sales — coordinating seamlessly across global time zones to ensure alignment at every stage.

To be successful in this role you will be a calm, solutions-first communicator who influences outcomes through the quality of your contributions and how you show up in every cross-functional conversation. In addition, the successful candidate will have exceptional organizational skills, the resilience to thrive under pressure, and the discipline to manage multiple concurrent work streams without sacrificing accuracy.

How you'll make an impact:

• Maintain the program Action Tracker, ensuring all items have clear owners, due dates, and status
• Track risks, issues, and dependencies across workstreams and proactively escalate blockers
• Coordinate cross-functional activities across Customer Success, Marketing, Legal, Product, Technical, Field Services and Sales teams
• Schedule and facilitate meetings across global time zones; prepare agendas, capture minutes, and track actions to completion
• Ensure stakeholders have the information they need ahead of key decisions and checkpoints
• Produce weekly progress reports and dashboards for program leadership, flagging deviations from plan with context and recommended actions
• Maintain program documentation including RACI, process flows, playbooks, and the Migration Wiki
• Support the creation of enablement materials including talk tracks and training content
• Own end-to-end coordination of enterprise customer migrations, managing bespoke timelines, overlap periods, and stakeholder engagement
• Maintain individual migration plans for enterprise customers with clear milestones, dependencies, and go/no-go criteria

What you'll bring to this role:

• Experience in project management, operations coordination, program support, or delivery coordination roles working across multiple teams and regions.
• Excellent written and verbal communication skills with the ability to adapt style and messaging across diverse cultures, languages, and regions.
• Strong organisational skills with meticulous attention to detail and follow-through.
• Proficiency in Google Workspace (Sheets, Docs, Slides) and collaboration tools
• Experience with project tracking tools (Jira, Smartsheet, or similar)
• Ability to work autonomously across global time zones.
• Ability to manage multiple concurrent work streams and shifting priorities.
• Strong stakeholder management skills across technical and non-technical audiences.
• Ability to influence and lead through change as an individual contributor — shaping outcomes through the quality of your contributions and how you show up in cross-functional conversations.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Customer Support Team Leader who will be responsible for cultivating and mentoring a high-performing team of Technical Specialists, ensuring world-class support across the Geotab ecosystem while driving operational excellence and continuous improvement. If you love coaching teams, solving complex technical challenges, and leading through change — we would love to hear from you!

What you'll do:

As a Customer Support Team Leader your key area of responsibility will be people development, technical subject matter expertise, and operational strategy. You will be responsible for leading structured one-on-one coaching sessions, monitoring team performance against SLAs through data-driven reporting, and serving as the senior point of contact for complex technical escalations. You will also need to champion global alignment across regions, spearhead the adoption of AI-augmented support tools, and translate raw performance data into clear, actionable insights for leadership. You will need to work closely with Customer Success, Field Services, Solutions Engineering, the Global Support Team, and Sales to deliver a seamless customer experience.

To be successful in this role you will be an accountability-driven coach who balances empathy with a firm commitment to excellence, leveraging frameworks such as the GROW model to align individual growth with departmental goals. In addition, the successful candidate will have strong operational data literacy, demonstrated change management experience, and the technical depth to act as a strategic bridge between support teams and product engineering.

How you'll make an impact:

• High-Impact Performance Coaching: Lead the end-to-end performance cycle by conducting regular, structured one-on-one sessions. Provide consistent, constructive feedback to align individual outputs with departmental goals, fostering a culture of transparency and continuous improvement.
• Capability & Knowledge Assurance: Accountable for the team's mastery of the Geotab ecosystem (MyGeotab, GO devices, and OEM integrations). Identify knowledge gaps through quality audits and performance data, implementing targeted strategies — such as technical workshops or peer-mentoring — to ensure the team can navigate evolving technical challenges.
• Accountability & Culture: Monitor individual performance metrics and behaviours. Proactively address underperformance through formal and informal coaching frameworks, ensuring every team member understands their direct impact on the broader customer experience and operational SLAs.
• Global Standardisation: Collaborate with international counterparts to ensure global operational delivery excellence. Share best practices and maintain alignment on support standards to provide a seamless customer experience across all geographic regions.
• AI-Augmented Workflows: Spearhead the integration and adoption of emerging AI tools within the support workflow. Focus on leveraging technology to improve response accuracy, speed, and internal efficiency, keeping Geotab at the forefront of technical support trends.
• Continuous Improvement: Proactively identify and implement new ways of working to streamline workflows and reduce friction. Act as a change agent, leading the team through the adoption of new processes and technologies with minimal disruption.
• Data-Driven Oversight: Monitor and analyse team performance against Service Level Agreements (SLAs). Build and maintain detailed reports and dashboards to track key metrics, ensuring the team remains on target.
• Strategic Representation: Act as the primary representative for the team, distilling complex operational data and technical insights into clear, actionable reports for leadership and broader business divisions.
• Security & Compliance Governance: Ensure the team strictly adheres to data protection protocols, user authentication standards, and security clearance requirements to maintain the integrity of the Geotab platform.
• Escalation Management: Serve as the senior point of contact for complex technical or customer service escalations, ensuring professional, timely, and definitive resolutions for high-priority issues.
• Installer Stakeholder Management: Manage relationships with installer stakeholders as key customers. Ensure they receive the high-level technical support and documentation required for successful hardware and software deployments.
• Product Advocacy: Provide expert-level guidance on the Geotab product suite, acting as a bridge between the support team and product engineering to advocate for product improvements based on customer feedback trends.

What you'll bring to this role:

• An equivalent combination of education (e.g., Computer Science, IT, or Business Management) and/or significant work experience in a related field is required.
• Minimum of 3–5 years in a technical support or engineering-led environment, ideally within the telematics or SaaS industry, with at least 2–3 years of experience in a formal team leader/supervisory role, with a proven track record of managing direct reports and hitting operational targets.
• Expert knowledge of performance management frameworks and coaching methodologies (such as the GROW model); ability to lead technical teams, manage performance, and drive engagement in a fast-paced environment.
• Highly proficient in operational analysis, with the ability to build and interpret reports using tools such as Salesforce, Google BigQuery, or similar BI platforms to drive decision-making.
• Demonstrated experience in leading teams through process changes and the adoption of new technologies, including AI-driven solutions and automated workflows.
• Exceptional presentation and interpersonal skills, with the ability to build bridges across different time zones and communicate complex technical data to non-technical stakeholders.
• A focus on building cross-functional relationships and maintaining global alignment to achieve unified business goals.
• Proficiency in Google Workspace; Salesforce and Jira are an advantage.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Workplace Experience Manager who will oversee all aspects of daily office operations, including facilities management, health and safety compliance, and sustainability initiatives. If you love technology and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Workplace Experience Manager, your key area of responsibility will be maintaining a seamless, efficient, and welcoming workplace environment for all employees. You will manage the day-to-day facilities, from coordinating cleaning and maintenance to overseeing the workspace booking system and office amenities. You’ll ensure the office stays safe and compliant with health protocols while leading our local sustainability and green initiatives. You will need to work closely with Geotab’s employees, property management, and a variety of service vendors. 

To be successful in this role, you will be a reliable, detail-oriented professional who enjoys helping others and keeping things organized. In addition, the successful candidate will have strong coordination skills and the ability to manage vendor contracts and budgets effectively. You should be comfortable navigating multiple tasks at once—whether it's onboarding a new hire or coordinating a renovation—to ensure the office runs smoothly every day.

How you'll make an impact:

• Conduct daily facility inspections ensuring clean, organized workspaces and common areas.
• Coordinate with day porters, cleaning staff, and vendors for maintenance, daily operations, and scheduling to minimize office disruption.
• Manage workspace booking system (Robin App), building access coordination, visitor access, building badges, parking registration, and meeting support.
• Serve as primary contact for building emergencies, after-hours alarm notifications, security management, and coordinate with local authorities when necessary.
• Schedule preventative/emergency maintenance for HVAC, plumbing, specialized equipment (coffee machines, water systems, garage doors, sprinklers, EV chargers where applicable).
• Maintain comprehensive vendor relationships across cleaning, maintenance, food services, and security with annual contract reviews ensuring competitive pricing and compliance.
• Oversee temperature control, repair logs, deficiency tracking, warranty management, and quarterly maintenance schedules (tile floors, carpets, windows, fire equipment)/
• Manage office keys, security systems, alarm codes, emergency call trees, and review security footage for incidents when necessary.
• Maintain First Aid, CPR, AED certifications and serve as Incident Response Leader/Fire Warden.
• Coordinate quarterly safety inspections, monthly walkthroughs, and bi-annual fire drills.
• Oversee mandatory H&S training completion, accident/incident reporting, PPE inventory management, and employee health checks with documentation/refusals.
• Maintain comprehensive Safety Data Sheet (SDS) notebook with regular chemical inventory audits and update H&S policies, procedures, and employee handbooks.
• Verify contractor insurance certificates (COI) and ensure safety compliance during work.
• Oversee daily F&B operations including snack/beverage inventory, coffee machine maintenance, and coordinate daily lunch delivery services handling vendor issues (missing/late orders).
• Organize catering for internal events, maintain F&B budget compliance, conduct vendor meetings, performance reviews, and research local/sustainable food options.
• Process F&B invoices, maintain expense tracking systems, and track facility/maintenance budgets with variance reporting to management.
• Manage phone reception, visitor management (Envoy/Robin), daily office opening procedures, and coordinate with IT team on TV dashboard updates for important visits.
• Handle mail/package distribution, post office box management, courier coordination, and process/respond to Jira tickets for office-related requests.
• Provide comprehensive employee onboarding including office tours, welcome packages, IT coordination, emergency equipment locations, office etiquette, lunch programs, parking procedures, and safety protocols.
• Support construction/renovation projects by obtaining quotes, tracking spending, communicating project timelines and impacts to staff while coordinating contractors.
• Implement emergency protocols, maintain contact trees, coordinate with building management, and respond to emergency calls.
• Lead office sustainability programs, coordinate recycling with cleaning companies, partner with property management on green initiatives and environmental certifications.
• Research and implement eco-friendly practices, local environmental partnerships, and serve as office liaison for company-wide sustainability committees.
• Maintain relationships with property management, participate in tenant advisory committees, and process invoices through payment systems coordinating with finance teams.

What you'll bring to this role:

Why job seekers choose Geotab:

Founded in 2003, Avetta is the industry-leading provider for supplier and contractor compliance management services – with the largest supplier network of its kind! Supported by the newest, most configurable platform on the market, Avetta delivers real-time compliance data across critical risk domains such as Health, Safety, Environment, Sustainability, Insurance, Financial and Cyber threats. Our powerful portfolio of contractor and supplier management features allows customers to collect relevant data and documentation from their third-party partners at the supplier, contractor, subcontractor, project, and worker-level, ensuring risks are identified and properly mitigated throughout all stages of the supplier lifecycle. Join Avetta and support our initiative of creating safer, more sustainable supply chains! 

SUMMARY

The Supplier Relationship Manager will own a strategic book of high-value suppliers and guide them through the full lifecycle - onboarding, adoption, engagement, renewal, and reactivation. This role blends account management, retention strategy, and consultative upsell into one high-impact motion. The SRM serves as the single point of accountability for supplier retention outcomes while influencing process improvement across multiple departments. This is a hybrid role, working three days a week in our beautiful Sydney office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage a defined portfolio of suppliers with full lifecycle accountability (onboarding through renewal and reactivation)
• Deliver proactive, data-driven outreach based on health score signals, risk triggers, and lifecycle milestones
• Forecast renewals accurately using best/worst/likely modeling and document risks, saves, and objections
• Lead renewal and objection-handling conversations with empathy, confidence, and commercial acumen
• Support cross-sell and upsell opportunities by aligning supplier needs with product value
• Own escalation recovery and coordinate with Support, Billing, and Onboarding to remove friction
• Interpret usage data and campaign performance to optimize engagement and retention outcomes
• Partner with product, billing, and operations teams to influence internal processes and improve the supplier experience

IDEAL EXPERIENCE, EDUCATION & TRAINING:

• 3–6 years of experience in customer success, account management, renewals, or supplier relationship roles (B2B SaaS or compliance-driven environments strongly preferred)
• Proven track record managing a book of business with measurable retention or revenue impact
• Strong communication, objection handling, and commercial negotiation skills
• Proficiency in Salesforce and lifecycle platforms (e.g., ChurnZero, Gainsight, HubSpot); able to forecast and track performance with precision
• Bachelor’s degree in business, communications, or related field or equivalent combination of education and experience

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role

As a Platform Engineer on the Platform Team, you'll thrive in a diverse and dynamic environment working alongside seasoned professionals, including senior developers, tech leads, and architects. This role sits at the intersection of platform engineering and DevOps — you'll build and maintain the infrastructure, tooling, and automation that powers Karbon's engineering teams while driving continuous improvement across our cloud platform

Your primary responsibilities include hands-on development, infrastructure management, and operational excellence. You'll design and evolve shared platform capabilities that improve reliability, scalability, and developer productivity across the organisation.

AI is reshaping how software gets built — and we see it as a force multiplier for engineers. You’ll be expected to use AI tools effectively to accelerate development, improve productivity, and enhance engineering workflows.

Some of your main responsibilities will include:

• Building and evolving shared platform capabilities that improve reliability, scalability, and developer productivity across teams
• Designing, building, and maintaining CI/CD pipelines and deployment workflows using GitHub Actions to enable reliable, repeatable production releases
• Developing and maintaining Infrastructure as Code using Terraform to provision and manage cloud environments at scale
• Supporting and improving containerised workloads using Docker and Azure Container Apps
• Building and maintaining monitoring, alerting, and observability systems using Datadog and OpenTelemetry to ensure production visibility
• Driving cross-team platform and architectural improvements, proactively identifying and eliminating technical debt
• Investigating and resolving infrastructure and platform-related issues, contributing to operational resilience and disaster recovery
• Improving developer experience through tooling, automation, and self-service infrastructure
• Collaborating closely with engineering and product teams to implement platform solutions and streamline developer workflows
• Contributing to cloud cost optimisation and security fundamentals including identity, access management, and secrets management
• Delivering operational support for the platform as part of a team on-call roster rotation

What Sets You Apart!

• 3–5+ years of experience in software engineering, platform engineering, DevOps, or site reliability engineering
• Strong proficiency in C#, .NET, and SQL, with the ability to design scalable, maintainable systems
• Experience building and maintaining CI/CD pipelines using GitHub Actions, Jenkins, or similar tools
• Strong experience with Azure cloud platforms, including Infrastructure as Code (Terraform) and operating production systems
• Experience with Docker containerisation and cloud-native application deployments (Azure Container Apps or similar orchestration platforms)
• Deep understanding of distributed systems design, including fault tolerance, scalability, and event-driven architectures
• Solid understanding of observability and production operations, including monitoring, logging, tracing, and SLO-driven reliability (Datadog, OpenTelemetry)
• Experience improving developer experience through tooling, automation, and self-service infrastructure
• Proven experience driving cross-team platform or architectural improvements
• Understanding of cloud security fundamentals, including identity, access management, and secrets management
• Good understanding of infrastructure fundamentals (Linux, Windows, DNS, networking)
• Experience automating workflows using PowerShell, Bash, Python, or similar scripting languages
• Strong foundations in software design, clean architecture, and engineering best practices, with experience using Git in collaborative environments
• Familiarity with a range of data storage technologies (SQL, Elasticsearch, NoSQL) and their trade-offs
• Excellent communication skills and the ability to collaborate across distributed, international engineering teams
• A proactive approach to problem-solving with a self-starter mindset that adapts well to changing priorities
• Bachelor's degree in Computer Science or equivalent practical experience

Our Core Technology Stack!

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role

As a Platform Engineer on the Platform Team, you'll thrive in a diverse and dynamic environment working alongside seasoned professionals, including senior developers, tech leads, and architects. This role sits at the intersection of platform engineering and DevOps — you'll build and maintain the infrastructure, tooling, and automation that powers Karbon's engineering teams while driving continuous improvement across our cloud platform

Your primary responsibilities include hands-on development, infrastructure management, and operational excellence. You'll design and evolve shared platform capabilities that improve reliability, scalability, and developer productivity across the organisation.

AI is reshaping how software gets built — and we see it as a force multiplier for engineers. You’ll be expected to use AI tools effectively to accelerate development, improve productivity, and enhance engineering workflows.

Some of your main responsibilities will include:

• Building and evolving shared platform capabilities that improve reliability, scalability, and developer productivity across teams
• Designing, building, and maintaining CI/CD pipelines and deployment workflows using GitHub Actions to enable reliable, repeatable production releases
• Developing and maintaining Infrastructure as Code using Terraform to provision and manage cloud environments at scale
• Supporting and improving containerised workloads using Docker and Azure Container Apps
• Building and maintaining monitoring, alerting, and observability systems using Datadog and OpenTelemetry to ensure production visibility
• Driving cross-team platform and architectural improvements, proactively identifying and eliminating technical debt
• Investigating and resolving infrastructure and platform-related issues, contributing to operational resilience and disaster recovery
• Improving developer experience through tooling, automation, and self-service infrastructure
• Collaborating closely with engineering and product teams to implement platform solutions and streamline developer workflows
• Contributing to cloud cost optimisation and security fundamentals including identity, access management, and secrets management
• Delivering operational support for the platform as part of a team on-call roster rotation

What Sets You Apart!

• 3–5+ years of experience in software engineering, platform engineering, DevOps, or site reliability engineering
• Strong proficiency in C#, .NET, and SQL, with the ability to design scalable, maintainable systems
• Experience building and maintaining CI/CD pipelines using GitHub Actions, Jenkins, or similar tools
• Strong experience with Azure cloud platforms, including Infrastructure as Code (Terraform) and operating production systems
• Experience with Docker containerisation and cloud-native application deployments (Azure Container Apps or similar orchestration platforms)
• Deep understanding of distributed systems design, including fault tolerance, scalability, and event-driven architectures
• Solid understanding of observability and production operations, including monitoring, logging, tracing, and SLO-driven reliability (Datadog, OpenTelemetry)
• Experience improving developer experience through tooling, automation, and self-service infrastructure
• Proven experience driving cross-team platform or architectural improvements
• Understanding of cloud security fundamentals, including identity, access management, and secrets management
• Good understanding of infrastructure fundamentals (Linux, Windows, DNS, networking)
• Experience automating workflows using PowerShell, Bash, Python, or similar scripting languages
• Strong foundations in software design, clean architecture, and engineering best practices, with experience using Git in collaborative environments
• Familiarity with a range of data storage technologies (SQL, Elasticsearch, NoSQL) and their trade-offs
• Excellent communication skills and the ability to collaborate across distributed, international engineering teams
• A proactive approach to problem-solving with a self-starter mindset that adapts well to changing priorities
• Bachelor's degree in Computer Science or equivalent practical experience

Our Core Technology Stack!

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights. As a result, we foster sustainable growth for businesses and their supply chains. Our SaaS subscription software is used by 85k+ active customers in over 100 countries. 

SUMMARY

The Principal: Health, Safety & Environment will serve as the leader for modern work system safety and subject matter expert for Health, Safety, and Environment (HS&E) across the APAC region, while leveraging global best practices to deliver consistent, world-class solutions. This role combines consultative advisory, solution architecture, client engagement and strong industry alliances to support Avetta’s expert services, pre-sales processes, and work system maturity for clients operating in diverse markets worldwide.

This role requires familiarity with ESG/Sustainability best practices as it relates to the HSE function, performance and reporting (including Waste, Water and Energy).   

If residing within commutable distance to our Sydney office, a hybrid schedule would be requested, (3 days in office, 2 days work from home). Remote work may be considered for those outside of commutable distance to an office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Act as the trusted advisor for HS&E leaders across APAC, providing strategic guidance aligned with regional regulations (e.g., Regional directives/HSE standards/ISO and Sustainability frameworks) as well as global compliance requirements and established better practices.
• Key-Collaboration Leader: With global teams to ensure APAC-specific solutions integrate seamlessly with Avetta’s worldwide offerings, maintaining consistency with international standards such as ISO 45001 and PDCA methodology. Advocacy and Instilling Belief in a Better Way!
• Support pre- and post-sales activities that align client organizational goals and supply chain risk mitigation strategy to Avetta product / solutions.
• Develop and enhance professional service offerings tailored to APAC market needs, while contributing to global service innovation and scalability.
• Design and deliver impactful presentations, workshops and executive roundtables—both virtually and in-person—at client engagements, industry events, and conferences across APAC.
• Utilize deep experiential knowledge and regional case studies to articulate value propositions and influence HS&E decision-makers.
• Partner with product development teams to advance Avetta’s systems approach, including Safety Maturity Index and continuous improvement metrics, ensuring relevance for APAC clients and alignment with global benchmarks.
• Represent Avetta as an external-facing HS&E thought leader, promoting modern safety methodologies and fostering alignment to Avetta solutions across APAC and globally.
• Strong collaboration with other SME areas, particularly ESG, but to also include Supply Chain Risk Management as well as Change Management

Key Competencies:

• HS&E Expertise- APAC with Global Understanding: Ability to apply international standards and frameworks (ISO, PDCA) while adapting to APAC-specific regulatory and cultural contexts.
• Empathetic Communicator and Emotional Intelligence: Demonstrated ability to build trust and credibility with diverse stakeholders and differing opinions to foster long-term partnerships.
• Strategic Consulting: Skilled in diagnosing client challenges and architecting tailored solutions that align with organizational goals.
• Influential Communication: Exceptional verbal and written communication skills, capable of delivering persuasive presentations and thought leadership content.
• Highly Collaborative and Cross-Functional Experience: Proven ability to work successfully within HSE function by creating strong and mutual interdependencies across the organization: Risk Management, Procurement, IT, HR, Sales, Operations, Marketing.
• Innovation & Adaptability: Forward-thinking approach to modern safety practices, digital transformation, and continuous improvement.
• Modern Methodology / Practice: Serious Injury / Fatality prevention, Alternative Metrics, New View of Safety, Safety 1 & 2, Human/Organizational Performance, knowledge and understanding of market shifts and industry expectations to match client needs and Avetta solutions

IDEAL EXPERIENCE, EDUCATION & TRAINING:

• Minimum of 15 years of growing knowledge, responsibility and experience in HS&E leader roles
• Proficient with Safety Management Systems – ability to demonstrate success through implementation
• Expertise with Project Management
• Expertise with Building Business Cases
• Proficient with Contractor Safety Management
• Proficient with Analytics and Opportunity Assessment
• Ability to create and present information that is informative, comprehensive, and targeted.
• Exceptional communication skills, including oral, written, and non-verbal communication
• Proficiency in the use of various computer applications, including Access, Excel, Outlook, SharePoint, PowerPoint, Web Conferencing Software (e.g. Zoom, Webex, etc.).
• Proficient Knowledge – Avetta, ISN, Achilles, Veriforce, PEC, ComplyWorks
• Bachelor's Degree
• CSP, ARM and/or other relevant credentials / certifications in Health/Safety
• Industry participation / network strength in related groups such as: IIRSM (International Institute of Risk/Safety Management), ASSP Region 9 / Mid-East Chapter (American Society of Safety Professionals), NSC Global Networks (National Safety Council), SHINE or others.

#LI-REMOTE

Founded in 2003, Avetta is the industry-leading provider for supplier and contractor compliance management services – with the largest supplier network of its kind! Supported by the newest, most configurable platform on the market, Avetta delivers real-time compliance data across critical risk domains such as Health, Safety, Environment, Sustainability, Insurance, Financial and Cyber threats. Our powerful portfolio of contractor and supplier management features allows customers to collect relevant data and documentation from their third-party partners at the supplier, contractor, subcontractor, project, and worker-level, ensuring risks are identified and properly mitigated throughout all stages of the supplier lifecycle. Join Avetta and support our initiative of creating safer, more sustainable supply chains! 

SUMMARY

The Supplier Relationship Manager will own a strategic book of high-value suppliers and guide them through the full lifecycle - onboarding, adoption, engagement, renewal, and reactivation. This role blends account management, retention strategy, and consultative upsell into one high-impact motion. The SRM serves as the single point of accountability for supplier retention outcomes while influencing process improvement across multiple departments. This is a hybrid role, working three days a week in our beautiful Newcastle office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage a defined portfolio of suppliers with full lifecycle accountability (onboarding through renewal and reactivation)
• Deliver proactive, data-driven outreach based on health score signals, risk triggers, and lifecycle milestones
• Forecast renewals accurately using best/worst/likely modeling and document risks, saves, and objections
• Lead renewal and objection-handling conversations with empathy, confidence, and commercial acumen
• Support cross-sell and upsell opportunities by aligning supplier needs with product value
• Own escalation recovery and coordinate with Support, Billing, and Onboarding to remove friction
• Interpret usage data and campaign performance to optimize engagement and retention outcomes
• Partner with product, billing, and operations teams to influence internal processes and improve the supplier experience

IDEAL EXPERIENCE, EDUCATION & TRAINING:

• 3–6 years of experience in customer success, account management, renewals, or supplier relationship roles (B2B SaaS or compliance-driven environments strongly preferred)
• Proven track record managing a book of business with measurable retention or revenue impact
• Strong communication, objection handling, and commercial negotiation skills
• Proficiency in Salesforce and lifecycle platforms (e.g., ChurnZero, Gainsight, HubSpot); able to forecast and track performance with precision
• Bachelor’s degree in business, communications, or related field or equivalent combination of education and experience

Reporting to Head of Commercial, the role drives new business acquisition and revenue growth within defined mid-market maritime segments by promoting RightShip’s Safety, Environmental and Due Diligence solutions. Expand adoption of subscription-based digital products while strengthening customer understanding of maritime risk and ESG performance.

RESPONSIBILITIES  

Revenue & Growth

• Achieve annual sales targets across assigned territory or customer segment.
• Acquire new logo customers within small-to-mid fleet operators and regional charterers.
• Drive cross-sell and upsell of inspections, ESG tools, and risk intelligence services.
• Develop and maintain a structured outbound sales pipeline through targeted prospecting, industry research and coordinated commercial outreach.
• Progress opportunities through a structured sales process including customer discovery, product demonstrations and alignment to customer operational and compliance needs.

Customer Engagement

• Build relationships with Fleet Managers, HSQE leaders, Commercial Managers and Sustainability leads.
• Conduct structured discovery conversations to understand fleet risk profiles and compliance needs.
• Position RightShip’s Safety Score, Environmental Rating and inspection services to address customer pain points.
• Establish consistent engagement with prospective customers through structured interactions, including demonstrations, consultative discussions and solution positioning aligned to operational and ESG priorities.

Solution Selling

• Present standard to moderately customized subscription solutions.
• Negotiate within approved commercial frameworks.
• Support onboarding transition to Customer Success.

Market Intelligence

• Gather regional insights on regulatory change (IMO, decarbonisation, sanctions, etc.).
• Represent RightShip at regional maritime forums and events.
• Provide structured product and market feedback to Product and Technology teams to support continuous improvement of RightShip’s digital solutions.

CRM & Compliance

• Maintain accurate pipeline and forecasting data.
• Ensure compliance with RightShip commercial governance and contracting policies.

QUALIFICATIONS, SKILLS & ATTRIBUTES

• Bachelor’s degree in Business, Maritime Studies, Marketing or related discipline
• The ability to recognise, develop and secure growth within the existing customer base preferably within the Maritime Industry and/or software sales
• 5–8 years of B2B sales experience, ideally within a SaaS or data-driven solutions environment, preferably within the maritime or related industries.
• Understanding of shipping operations, vessel risk or compliance frameworks.
• Experience selling subscription or data-driven solutions.

SLSQ427R275

This is not a role for someone who wants to inherit a playbook. As the Go-to-Market Leader for APAC Retail & Consumer Goods, you will architect and execute a category-defining strategy from the ground up. You'll operate with the mindset of a founder of a hyper-growth enterprise—a rare opportunity that demands entrepreneurial instincts, relentless drive, and the courage to build in ambiguity.

Databricks is scaling at extraordinary speed. Databricks is the market share leader in data + AI in Retail & Consumer Goods, and this vertical represents one of the most significant growth opportunities in our portfolio. We need a leader who thrives in white space, who sees undefined territory not as risk but as canvas. You will shape how APAC’s largest retailers and consumer brands harness Data and AI to transform their operations, unlock new revenue streams, and reimagine customer experiences.

You will report to the Global VP of Consumer Industries, but your impact will extend across the entire organization—influencing product direction, shaping partner ecosystems, and setting the strategic agenda for one of our most consequential markets.

The impact you will have

• A Scalable APAC Growth Engine Design and execute a go-to-market strategy that doesn't yet exist in its final form. You’ll establish C-level relationships with flagship accounts, construct an ecosystem of ISVs, SIs, and alliance partners, and create repeatable motions that accelerate revenue growth across Retail, Consumer Goods, Restaurants, and Wholesale.
• Programmatic Opportunity Capture Identify the highest-value use cases and industry-specific opportunities—demand forecasting, unified customer intelligence, supply chain optimization, real-time pricing—and build scalable programs that systematically convert these opportunities into revenue. You won't pursue targets one at a time; you'll construct the engines, assets, and activation frameworks that allow us to capture entire categories of opportunity across the region simultaneously.
• A Partner Ecosystem from First Principles Identify, cultivate, and scale relationships with the partners who will amplify our reach. This isn't about managing existing relationships—it's about seeing what partnerships should exist and making them real.
• Data-Driven Operational Excellence Use rigorous analysis to surface gaps, inefficiencies, and untapped opportunities within our go-to-market approach. Build the feedback loops and improvement mechanisms that compound our effectiveness over time.
• Sales Plays That Travel Create comprehensive, scalable sales initiatives tailored to APAC’s diverse geographies while contributing frameworks that support Americas and EMEA. You'll work cross-functionally to ensure these plays move from concept to revenue.
• Industry Thought Leadership Establish Databricks as the authoritative voice in Retail & Consumer Goods transformation. Author white papers, command stages at premier industry events, and engage C-suite executives with a point of view that shapes how the market thinks about Data and AI.
• Cross-Functional Influence Serve as a trusted advisor across product, sales, pre-sales, marketing, and partner teams. Your credibility will be earned through results, and your influence will extend far beyond your formal remit.
• Market-Defining Content Collaborate with marketing to develop industry-specific collateral, demand generation campaigns, and event strategies that resonate with sophisticated enterprise buyers.
• Sales Team Acceleration Build enablement content and coaching programs that elevate the entire verticalized sales organization—making others more effective is as important as your direct contributions.

What we look for

• An Industry Insider with Builder DNA You've held senior leadership or practitioner roles in Retail or Consumer Goods. You understand the industry's challenges from the inside—but you're energized by building something new rather than optimizing what exists.
• Entrepreneurial by Nature You've operated in environments where the path wasn't paved. You're comfortable making decisions with incomplete information, moving quickly, and course-correcting based on market feedback. Ambiguity is where you do your best work.
• A GTM Architect You have extensive experience constructing vertical go-to-market programs on technology platforms, working cross-functionally to deliver measurable revenue growth and customer value.
• An Executive Relationship Builder You engage naturally with CXOs and senior business leaders. You create trust through substance, not just polish, and you know how to translate technical capability into strategic business value.
• A Transformation Leader You've led large-scale change initiatives and understand both the technical and human dimensions of enterprise transformation in complex organizations.
• Technically Fluent You possess deep familiarity with the data and AI landscape, retail technology standards, and the broader ecosystem trends reshaping the industry.
• Regulatory Aware You understand key APAC regulatory environments—such as data privacy, payments, sustainability, and sector-specific compliance—and can navigate these considerations in strategic conversations.
• A Program Operator You've managed complex vertical initiatives end-to-end: gathering requirements, coordinating technical teams, driving marketing alignment, and managing partner relationships to hit milestones.
• A Force Multiplier You have proven ability to train and enable sales teams, making the entire organization more effective at positioning solutions to Retail & Consumer Goods customers.

Harbor is seeking a Sourcing Senior Consultant of procurement services to join our Vendor Governance and Sourcing team (VG+S). By providing strategic, technology and operational services to clients in the legal, professional and financial services industries, our consultants are a highly talented group of professionals who offer a unique blend of core consulting experience across a number of industries and disciplines along with specialized skills in their respective areas of expertise.   This role is focused on sourcing, real estate and facilities management.  The preferred candidate will be able to work hybrid in Singapore.   

Responsibilities:

As a part of Harbor’s VG+S team, we will rely on you to work closely with project team members and client personnel to provide procurement services in the APAC region, facilitating requirements gathering, researching best practices, leveraging market data and internal intellectual property, and conducting data analysis to facilitate the implementation of cost savings, and process improvement opportunities. You will also play a key role in real estate projects in the APAC region, along with a focus on implementing and utilizing a preferred vendor pool across the region and facilitating all stages of the procurement function, from sourcing vendors to contract negotiation and review to vendor relationship management.  

• Provide service excellence by identifying key client business issues, determining client needs, evaluating and validating analysis 
• Structure ill-defined problems, develop and apply conceptual frameworks and analytical approaches, create new tools and methodologies, and develop recommendations for client implementation while minimizing organizational disruption 
• Support and manage all aspects of projects including guiding internal resources, facilitating requirements, gathering and conducting data analysis and research, training and mentoring junior team members and implementing the identified opportunities directly alongside client senior management 
• Demonstrate ownership in managing work responsibilities while effectively prioritizing time and activities to consistently deliver on work product, deadlines and project goals  
• Support engagement financials, practice operations as well as business development and proposal efforts 
• Work directly with client management and executives on a routine basis on status as it pertains to engagement progression 
• Ensure high quality delivery and provide content leadership 
• Independently structure, write, and present well organized and persuasive end products 
• Develop new intellectual capital including new and insightful frameworks and analyses 
• Promote firm development by taking initiative to identify and cultivate new clients and business  
• Utilize strong communications skills including the ability to command an audience 
• Identify opportunities to provide additional client value and extension of existing client relationships 
• Be a strong team player and developer of consulting staff while fostering an inclusive working environment 
• Provide services across a number of categories, including benefits, recruiting, technology, real estate, office operations, etc. 
• Contract Negotiation & Compliance: Strengthen the language on contract governance, compliance with firm policies, and local regulatory requirements. 
• Market Intelligence & Risk Management: Responsibility for supply market analysis, vendor risk assessment, and awareness of regional regulations. 
• ESG & Responsible Sourcing: Consider referencing ESG, supplier diversity, and sustainability practices, as this is an increasing area of focus for our client. 

Qualifications:

The ideal candidate will possess prior experience in a related Consulting, Strategic Sourcing, Facilities Management / Real Estate or Project Management role.  Analytical experience, ability to train, mentor and lead project teams and a desire to learn and grow are essential. Insight into local APAC region vendors, market knowledge, pricing and contract terms is highly desired.  Additional qualifications will include the following abilities, attributes, experience and skills:

• Facilities Management and Real Estate Procurement expertise 
• Experience in the Procurement Lifecycle: Call out the full end-to-end process more explicitly (requirements gathering → RFI/RFP/ITB → negotiation → contracting → vendor governance). 
• Ability to think strategically and identify critical business issues 
• Experience conducting financial analysis and research  
• Exceptional analytic skills and experience conducting quantitative and qualitative data analysis 
• Capacity to prioritize workload in order to meet deadlines 
• Ability to build trust as both a mentor and a valuable resource within the project team 
• Exceptional business acumen, presence and interpersonal/communication skills 
• Bachelor's degree in Finance, Economics, Business, Supply Chain or Management Information Systems required 
• Sector Experience: Preference for candidates with legal, professional services, or financial services backgrounds, e.g., “Experience supporting professional services (law firm/finance) clients preferred.” 
• 7+ years of relevant experience in industry or consulting team-oriented environment with a focus on strategic sourcing, process improvement, project management and/or financial analysis required 
• MBA and/or PMP (or similar certifications) highly desirable 
• Experience conducting real estate projects, including sourcing landlords, architects, brokers, advisors, construction contractors AV vendors, etc. 
• Familiarity with APAC recruiting agencies and practices 
• Live in Singapore 
• Occasional travel, up to 10%, may be required (international)  

At Riot, we believe in putting players first. Our Sydney-based studio partners globally to develop a across our suite of live games, core technology and new and evolving experiences across multiple Unpublished R&D titles. Whether building foundational systems, driving production strategy, or fostering collaboration across time zones, our teams help deliver genre-defining player experiences.

As a Manager, Game Production on League of Legends, you will work closely with producers, product managers, and cross-discipline leaders to guide teams from conception through launch and live operations. You will be the custodian of strong delivery processes and ensure that collaboration with other teams runs smoothly. You will oversee a team of teams work, build work systems, ensure execution, and provide stakeholders and customers with visibility on complex deliverables. You will also ensure teams work at a sustainable pace and continuously improve. You will work with an offsite team to oversee their development of features and services and ensure they are incorporated into the team’s work system. Your role will report to the Sydney Studio Senior Manager in Game Production on League of Legends.

Responsibilities:

• Directly manage and grow production and product management craft across multiple teams and projects.
• Drive strategic alignment across initiatives to ensure work supports both local and global objectives.
• Maintain and report on project status regularly to stakeholders, customers, and dependent teams.
• Facilitate conversations, identify misalignment areas in development, and develop risk mitigation plans.
• Provide leadership guidance, mentorship, and feedback to producers and product leads.
• Foster healthy and efficient co-development practices between Sydney and partner studios.
• Champion team health, culture, and long-term sustainability.
• Identify and communicate production risks and opportunities across teams and product verticals.

Required Qualifications: 

• 8+ years of experience shipping games, applications, or software in a production/product/program management role.
• Minimum of 1 year of experience in a people management role or team leadership, coaching and mentoring.
• Proven experience leading teams through major development phases (planning, execution, release, and post-launch).
• Demonstrated experience with Agile development methodologies and frameworks.
• Strong communication skills with the ability to align diverse stakeholders across disciplines and time zones.

Desired Qualifications:

• Experience establishing metrics and data-driven improvement processes.
• Strong analytical and strategic planning skills.
• Experience fostering collaboration across distributed global teams.
• Previous experience in game development, live service operations, or related entertainment fields.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

At Riot we strongly believe in work / life balance, and we encourage that with our open paid time off policy, paid parental leave (for both primary and secondary carers) and flexible work schedules to fit your lifestyle. We also believe that work should be fun, we have co-op gaming areas, a play fund so you can broaden and deepen your knowledge of players and community, and all the snacks you would ever need to power through your day (even healthy snacks!). And that’s not all we offer, there’s also:

• Medical Insurance that covers you and your dependents
• Employee Assistance Program
• Wellness fund
• Donation matching of time and money to registered charities
• Learning and Development opportunities

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

A Snapshot

ABOUT VAYNERX

VaynerX (https://vaynerx.com) is the most contemporary family of companies, working together to build and grow brands. Subsidiaries include VaynerMedia, Eva Nosidam Productions, The Sasha Group, Gallery Media Group, Tingley Lane Trading, VaynerSpeakers, and VaynerCommerce.

ABOUT VAYNERMEDIA 

Culture is our key and Empathy is how we build it. VaynerMediaAPAC is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time --- PEOPLE. Day in and day out, we propel some of the biggest brands in the world to the intersection of attention and culture. In APAC, we are proudly +300, servicing a diverse client all around the region.

The PITCH

We’re lucky that everyone within our walls thinks creatively, shares a passion for building communities, and understands the world of both big campaigns and social micro-content.

Our Art Directors here serve a slightly different (and more senior) role than more traditional “digital creative types,” but thankfully we’ll never use the term “digital ninja”.

This full-time opportunity is based in Sydney with a reporting role to the Creative Director AU.

Here’s your first brief --

• Integrate seamlessly art, copy, and editing techniques, and guides the team across each. 
• Inspires ideation and thinking, on-brief and proactively, for current clients and for new prospective clients.
• Capable of working with large creative groups, and with cross-functional disciplines with the agency.
• Masters crafts and ideas accompanied by delivering high quality, actionable feedback.
• Support CDs, ACDs and win new business pitches.
• Help review and optimize the juniors output while making sure they are being developed as creative problem solvers.
• Assisting in the development and delivery of creative solutions, from content work to larger campaign initiatives for a variety of clients and industries. This includes both executing work on your own as well as managing and approving the work of your assigned creative team.
• Provides excellent level concept guidance and approvals.
• Assists in developing company wide creative processes including voice and content workshops, brief sessions, high priority brainstorms, emerging technology and social opportunities, and innovating on campaign work.
• Masters industry best practices and be able to articulate the unique VaynerMedia POV 
• Embodies strong creative vision and understanding of client and agency business needs and objectives.

Your Experience

• 5+ years of relevant work experience in the creative media or advertising field.
• Competencies:
• Execution - ability to prioritise and deliver effectively with autonomy.
• Leadership - ability to maintain self-awareness and self-motivation while creating an impact through sharing, learning, innovation and VaynerX culture sustainability.
• Empathy - ability to show compassion, manage diverse personalities while cultivating a sense of understanding.
• Communication - ability to effectively interact, manage and inspire those around us.
• Strategic Thinking - ability to forecast decision outcomes and conduct sound business judgment.
• Adaptability - ability to change, be curious and naturally resilient to this ever changing world.
• Worked with teams in complex, multi-geography, multi-cultural environments.
• Self-starter and demonstrates ability to get things done without direct supervision and understand what it means to deliver excellence to clients.
• Natural ability to develop and maintain key relationships with internal stakeholders.
• Lastly, think logically even under pressure and come up with innovative solutions to problems.

What you should know about VaynerMedia

Think “lab” and not “agency”. We get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. We’re willing to break rules, try new things, and test hypotheses if it means better understanding our craft. It’s fun!

Our environment (and pace) feels much more like a start-up than most agencies you might be used to. Hopefully that, and the opportunity to collaborate with the talented and enthusiastic crew, work with big brands excites you, as it does us. We can’t wait to meet you.

P.S Send us your portfolio --- always excited to see some unicorn talents :)

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role!

You'll own and drive the quality engineering strategy across the Karbon application, leading the transformation from a QA gatekeeping model to a developer-led quality culture where squads ship confidently without dedicated QA gatekeepers. This role sits at the intersection of technology, people, and process — building the foundations that enable every engineer to own quality.

We're in a significant transition. Our test automation stack needs uplift, our quality team needs strong technical leadership, and our developers need better tools and enablement to embed quality into their daily workflow. You'll lead this transformation end-to-end.

AI is central to how we want to work. We expect this role to actively embrace and champion AI tooling as a force multiplier for quality engineering — from AI-assisted test generation and intelligent data provisioning to AI-powered defect detection and code quality analysis. You'll set the standard for how AI is integrated into quality workflows and coach the wider engineering organisation to do the same.

What You'll Own

Strategy & Vision

• Owning and driving the Karbon Quality Engineering Strategy across its phased roadmap — from stabilisation through to optimisation and acceleration.
• Defining and championing architectural quality principles: fast feedback, deterministic tests, testing at the lowest viable layer, and shift-left practices.
• Establishing and tracking quality success metrics (release confidence, hotfix rates, developer satisfaction, coverage trends) with fully-automated, repeatable measurement.

People Leadership

• Leading and growing a team of 5+ quality engineers — providing coaching, mentorship, and career development while reshaping the function from inspection-focused to enablement-focused.
• Designing the QE engagement model across squads — determining where embedded QEs add value versus where squads operate independently with QE enablement support.
• Recruiting and developing developer-caliber senior quality engineers who lead by example and advocate for quality within engineering teams.

Developer Enablement & Quality Culture

• Driving a quality-first development culture — making it easier for developers to write, run, and trust tests by improving frameworks, documentation, tooling, and developer experience across all test layers.
• Championing the rebalancing of the test pyramid — shifting coverage down from E2E UI tests to unit, component, and integration layers where feedback is faster and more reliable.
• Leading collaborative quality practices (mob testing, testing parties, three-amigos sessions) and running the QE guild to ensure best practices are documented in-repo as living markdown.

Technical Leadership & AI

• Evaluating and making strategic tooling decisions (e.g. Cypress vs Playwright, Bruno vs .NET-based API testing) and defining the quality engineering approach for the Argo microservices migration.
• Driving improvements to CI/CD test execution — faster feedback loops, tests running on PRs, and reduced pipeline runtimes.
• Actively leveraging AI tools to accelerate quality engineering outcomes — including AI-assisted test generation, intelligent test data provisioning, automated quality analysis, and AI-powered code review.

This position description is intended merely as a guideline of the responsibilities involved in the position. The employee is expected to perform any other duties as reasonably required by their Manager.

What Sets You Apart (Must-Haves)

• Significant professional experience in quality engineering or software engineering, with a track record of building and leading quality functions in complex, enterprise-scale environments.
• Proven people leadership experience managing and growing teams of 5+ quality engineers or SDETs.
• Deep expertise in test automation strategy and implementation across multiple layers: unit, integration, API, and E2E UI testing, with hands-on experience in modern frameworks (Cypress, Playwright, or similar).
• Experience driving the transition from QA-as-gatekeeper to developer-owned quality models, with a developer advocate mindset — you see your role as making every engineer more effective at quality.
• Demonstrated enthusiasm for AI-assisted development and quality engineering. You actively use AI tools in your workflow and can articulate how AI enhances testing, code quality, and engineering productivity.
• Experience defining quality metrics and dashboards that drive engineering decision-making, with strong understanding of CI/CD pipelines (GitHub Actions preferred) and test execution optimisation.
• Excellent communication skills with the ability to influence and align stakeholders across a globally distributed engineering organisation.

Nice to Have

• Experience with .NET/C# ecosystems and testing patterns within layered or service-oriented architectures.
• Familiarity with Microsoft Azure and observability tools such as Datadog or Application Insights.
• Experience in environments transitioning from monolithic to microservices architectures.
• Experience with frontend testing frameworks in Ember or React ecosystems.
• Background as a Senior+ individual contributor before moving into leadership.

Ideal for quality engineering leaders who thrive in transformation environments, enjoy complex domain systems, and are energised by building quality culture and capability from the ground up.

Our Core Technology Stack

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Datadog — metrics, logging, alerting, and dashboards.
• Test Automation: Cypress (E2E UI), Bruno (API), C# .NET integration tests, with an evolving strategy across all layers.

Our architecture continues to evolve as we scale — event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

About CitySwift:

CitySwift is the world’s leading performance optimisation platform for public transport, enabling data-driven decision-making for some of the largest transport networks globally. Backed by over €15 million in venture capital funding, we partner with major public transport operators and government authorities, including Go-Ahead Group, Transport for London, and many more. CitySwift is experiencing accelerated growth, with 117% year-over-year revenue growth in 2025.

Our mission is to increase the adoption of sustainable public transport worldwide. Today, our platform optimises more than 3 billion passenger journeys annually, and our target is to reach 10 billion journeys by the end of 2026.

At CitySwift, you’ll have the opportunity to take ownership, make a measurable impact, and grow professionally as part of a collaborative, mission-driven team. Join us in shaping the future of public transport by driving the next phase of CitySwift’s growth.

How we work
CitySwift is headquartered in Ireland, with our second office hub in London. We also have team members based in Australia, Singapore and across parts of the EU.

Hybrid working is the default in Ireland (with some exceptions), with remote and hybrid options across the UK and beyond. All roles have core hours of 10am to 4pm, giving you flexibility around how you structure your day. Collaboration really matters to us, with quarterly and bi-monthly meet-ups depending on your department or area of work, but we’re sensible about it – we won’t ask you to come into the office to tick a box. Our offices are designed for proper collaboration (and are dog friendly!).

We also believe trust and rest matter. Annual leave starts at 25 days, and our work abroad programme gives you the option to work from another country for up to six weeks. We move fast, expect a lot from each other and back people to do their best work.

The Role
This role exists because of growth. You’ll be stepping into real problems that matter now, not hypotheticals, and will be expected to make things better, faster and more scalable. As a Partner Manager, you’ll play a pivotal role in delivering value for some of our most important customers. You’ll be the day-to-day strategic partner to key accounts — building relationships, managing delivery across projects, and ensuring our platform is delivering against customer goals and ROI expectations.

This role is ideal for someone who thrives in a fast-moving SaaS environment, enjoys collaborating across teams, and is passionate about using technology to create better outcomes for cities and communities.

What you’ll own

This is a role with real responsibility and autonomy. You’ll own outcomes, make decisions and help shape how we work as we scale, in an environment that values respect, directness and good intent. 

• Serve as the primary point of contact for a portfolio of customers ensuring customers get maximum value across the CitySwift product suite
• Build strong, trusted relationships with customers — from operational leads to senior stakeholders
• Manage onboarding, delivery, and post-deployment projects, ensuring milestones are tracked and met
• Monitor & increase usage and performance metrics to proactively identify opportunities for improvement or value realisation
• Translate customer goals into actionable plans and collaborate cross-functionally to ensure delivery
• Lead QBRs and regular account reviews with compelling data-led narratives
• Act as the voice of the customer internally, sharing insights with Product, Tech, and across the Partner Management department
• Supporting product development through testing and customer feedback, maximising the customer product experience
• Support renewals and expansions by demonstrating impact, building business cases, and aligning with long-term partner goals
• Drive continuous improvement by identifying patterns, raising risks, and suggesting process enhancements

Qualifications, skills & experience:

• Experience in a customer-facing or project management role within the public transport industry or within the SaaS, consulting industries (4+ years ideal)

• Strong relationship-building and communication skills, with the ability to engage confidently at multiple levels

• Project management experience: organised, deadline-driven, and calm under pressure

• Comfortable with data: able to interpret usage trends, performance dashboards, and ROI metrics

• Collaborative mindset and ability to work cross-functionally with Product, Tech, and Commercial teams

• Genuine curiosity about transport, sustainability, and the role data can play in improving services

• Ability to travel periodically for customer meetings, onboarding, and reviews

• Knowledge around commercial or franchised bus operations or experience working within a public authority is a bonus but not required. 

Competency Profile

At CitySwift, we support your development through our clear competency framework. For a Partner Manager, we expect:

Sustainable Growth

• Follows established processes and actively identifies areas for improvement
• Aligns day-to-day delivery with financial and commercial outcomes
• Proactively manages risks and supports renewals and upsells with data and planning

Win Together

• Collaborates across functions to resolve customer needs
• Shares insight and knowledge to improve internal outcomes
• Owns customer deliverables and drives performance through action

Impact Cities & Communities

• Builds strong relationships with customers and delivers value in every interaction
• Tackles issues with a proactive, solutions-focused mindset
• Manages multiple deliverables and ensures successful project execution
• Brings market and industry knowledge into customer conversations

Forward Focused

• Develops structured account and delivery plans
• Identifies and delivers improvements in how we work
• Connects customer goals with strategic business direction

Team & Trust

• Communicates clearly and purposefully
• Gives and receives feedback constructively
• Supports team members through coaching and shared goals

What you’ll get at CitySwift

• A role with real scope, where your impact is visible, your salary is reviewed as we grow, and there are career progression opportunities as the company scales and internationalises. 
• Comprehensive health and life insurance through Laya Healthcare in Ireland and Aviva in the UK.
• Flexible working with hybrid working as the default in Ireland, core hours of 10am to 4pm, remote options depending on role and a work abroad programme of up to 6 weeks.
• 25 days annual leave from day one, increasing by half a day per year of service, plus company days off, a half day before public holidays and an end of year shutdown.
• Enhanced family leave, including 6 months fully paid maternity leave and 3 weeks paid paternity leave after 18 months’ service (and wedding leave!)
• And on top of all of this, the usuals done well. A matching pension scheme that increases with service, paid sick leave, bike to work scheme, wellbeing supports, and an employee referral programme with rewards of up to €4,000 (or equivalent) per referral.

#LI-Remote

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role! 

You’ll contribute to building reliable, high-quality software across our .NET and modern JavaScript stack. Working alongside experienced engineers, designers, and product managers, you’ll help deliver new product capabilities while maintaining and improving existing systems.

This is a role designed for engineers early in their careers who want to grow quickly by working on real production systems. You’ll develop strong engineering fundamentals, learn modern development practices, and gain experience across the full software development lifecycle.

• Contributing to the development of web applications using C#, .NET (Core, MVC, Web API), and SQL Server.
• Building modern, responsive user interfaces using JavaScript and TypeScript, with exposure to frameworks such as React.
• Collaborating with engineers, designers, and product managers to design, build, test, and release product features.
• Writing clean, maintainable code that meets engineering standards for performance, reliability, and security.
• Working with quality assurance teams to identify, troubleshoot, and resolve issues during development and testing.
• Learning and applying engineering best practices across testing, observability, and system reliability.
• Using AI-assisted development tools to support coding, debugging, documentation, and learning while maintaining code quality and correctness.
• Continuously building your technical knowledge and contributing ideas that improve our products and engineering practices.

This position description is intended merely as a guideline of the responsibilities involved in the position. The employee is expected to perform any other duties as reasonably required by their Manager.

What Sets You Apart  

• 1–2 years of professional software development experience, including internships, co-op placements, or relevant project work.
• Foundational knowledge of web development technologies including HTML, CSS, and JavaScript.
• Exposure to modern programming languages or frameworks such as C#, .NET, React, or similar technologies.
• Basic understanding of software development concepts such as APIs, databases, version control, and debugging.
• Strong curiosity for learning new technologies and improving engineering skills.
• Ability to work collaboratively within a team and communicate effectively in a distributed environment.
• Curiosity about emerging technologies, including AI-assisted development tools.
• Bachelor’s degree in Computer Science, Software Engineering, or equivalent practical experience.
• Ideal for engineers who are eager to learn, motivated to build great software, and excited to grow alongside experienced teammates.

Our Core Technology Stack!

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role

You’ll design and deliver scalable, high-impact solutions across our .NET and modern JavaScript stack. You’ll work on complex, real-world problems where performance, reliability, and maintainability matter. You’ll influence technical direction, elevate engineering standards, and help shape how we build as we scale.

AI is reshaping how software gets built — and we’re leaning in. We see AI as a force multiplier for strong engineers. If you’re excited to combine solid fundamentals with modern AI tooling to move faster and think bigger, you’ll thrive here.

What You’ll Own:

• Architecting and delivering scalable services using C#, .NET (Core, MVC, Web API), and SQL Server.
  
  
• Building modern, responsive applications using TypeScript and React (React Native a plus).
  
  
• Driving high engineering standards across testing, observability, performance, and security.
  
  
• Leading technical design discussions and influencing architectural decisions.
  
  
• Identifying and reducing technical debt while improving system resilience and scalability.
  
  
• Mentoring engineers and raising the overall capability of the team.

What Sets You Apart!

• 5-8+ years of professional software engineering experience, with significant experience delivering enterprise-grade systems.
  
  
• Strong expertise in C# and .NET (Core, MVC, Web API) within layered or service-oriented architectures.
  
  
• 3-5+ years working with SQL Server, including performance tuning, indexing strategies, query optimization, and data modeling for large datasets.
  
  
• Hands-on experience with Microsoft Azure, including services such as App Services, Azure Functions, Azure SQL, Service Bus, Storage Accounts, and Key Vault..
  
  
• Experience building and maintaining secure, compliant, enterprise-scale systems, including authentication/authorization (OAuth, OpenID Connect, Azure AD).
  
  
• Familiarity with microservices or modular monolith architectures in regulated or large organizational environments.
  
  
• Strong understanding of CI/CD pipelines (Github Actions preferred) and infrastructure-as-code practices such as ARM templates or Terraform.
  
  
• Experience implementing monitoring, logging, and observability using tools such as Datadog, Elastic, or Application Insights.
  
  
• Solid understanding of software architecture, scalability, and distributed system design within structured enterprise ecosystems.
  
  
• Experience collaborating across large, cross-functional teams with formal SDLC processes.

Our Core Technology Stack!

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role! 

You’ll build reliable, high-quality software across our .NET and modern JavaScript stack, contributing to both new product capabilities and improvements to existing systems. Working closely with engineers, designers, and product managers, you’ll design and deliver features that serve real customers while maintaining strong standards for performance, reliability, and maintainability.

At this level, you’ll take ownership of features and technical solutions while continuing to deepen your technical expertise and system understanding.

AI is reshaping how software gets built — and we see it as a force multiplier for engineers. You’ll be expected to use AI tools effectively to accelerate development, improve productivity, and enhance engineering workflows.

• Designing and developing web applications and services using C#, .NET (Core, MVC, Web API), and SQL Server.
• Building modern front-end experiences using JavaScript and TypeScript with frameworks such as React.
• Collaborating with cross-functional teams to design, implement, test, and deliver product features.
• Writing well-tested, maintainable code that meets standards for performance, scalability, and security.
• Troubleshooting issues across development and production environments.
• Leveraging AI development tools to improve productivity in coding, testing, documentation, and debugging workflows.
• Participating in code reviews, technical discussions, and improvements to engineering practices.
• Taking ownership of features from development through deployment and ongoing maintenance.

What Sets You Apart  

• 3–5 years of professional software development experience.
• Strong proficiency in C#, .NET (Core, MVC, Web API), and SQL Server.
• Experience building front-end applications using JavaScript or TypeScript with frameworks such as React.
• Solid understanding of APIs, databases, debugging, testing, and version control.
• Familiarity with cloud-based development environments (Azure preferred).
• Comfort using modern AI development tools to support productivity and engineering workflows.
• Bachelor’s degree in Computer Science or equivalent practical experience.

Our Core Technology Stack!

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

Role: Customer Success Manager (Gen AI Workflows)

Location: Sydney, Australia

About the role:

You are here to operationalise Generative AI for enterprise marketing teams. This is not a support ticket role. Your job is to codify, embed, and scale AI workflows using our flagship products: Pencil Pro (Gen AI creative generation) and Share of Model (LLM brand perception & visibility).

You will move clients from ad-hoc experimentation to industrial-scale adoption, proving that Gen AI builds brands better, faster, and cheaper.

The Products:

• Pencil Pro: The enterprise-grade Gen AI platform. You will help clients generate on-brand ad creatives, video, and copy at scale, navigating "no-train" clauses, brand safety, and prediction models.
• Share of Model (SoM): The new SEO. You will guide clients on how to measure and optimise their brand’s visibility and sentiment across major LLMs (ChatGPT, Gemini, Claude), turning "share of search" into "share of model."

What you will be doing: 

1. Codify (Workflow Design)

• Architect Gen AI Playbooks: Translate loose client objectives into rigid, repeatable workflows within Pencil Pro. Define exactly how a marketing brief becomes a finished asset using our AI agents.
• Insight-to-Action Loops: Operationalise Share of Model data. Don’t just report on LLM sentiment; build workflows where SoM insights directly trigger new creative generation in Pencil.
• Governance & Safety: establish the "rules of the road" for client teams, ensuring they leverage enterprise features (data ring-fencing, role-based access) to innovate without risk.

2. Embed (Adoption & Change Management)

• Drive Usage, Not Just Logins: embed Pencil Pro into the daily "muscle memory" of creative and media teams. Move them from legacy manual production to AI-assisted creation.
• Strategic QA: Act as the strategic layer between the client and the platform. Regularly audit client outputs (ads, copy) to ensure the AI is being prompted effectively to hit brand guidelines.
• Stakeholder alignment: Map the client organisation. Secure buy-in from CMOs down to performance marketers.

3. Scale (Growth & ROI)

• Prove Value: Deliver ruthless ROI analysis. Show clearly how Gen AI has reduced CPA (Cost Per Action) or slashed production time/costs compared to their old agency model.
• Expansion: Identify opportunities to roll out workflows from a single pilot brand to the client’s entire portfolio (Global/Regional expansion).
• Product Loop: Aggressively feed Australian market feedback to our product engineering teams to shape the roadmap of Pencil and SoM.

What you need to be great in this role: 

1. Professional Experience (The Foundation)

• 3-5 Years in High-Growth SaaS or AdTech: You have managed enterprise accounts at a top-tier SaaS company, a performance marketing agency, or a digital transformation consultancy.
• The "Hybrid" Background: Ideally, you have straddled the line between technology and creative. You understand how a marketing brief is written (Agency side) and how software is deployed (SaaS side).
• Proven Retention & Expansion: You don't just "keep" clients; you grow them. You can point to specific examples where you identified an upsell opportunity through usage data and successfully expanded the account.

2. Technical & Product Aptitude (The "Gen AI" Factor)

• Workflow Architect: You have a track record of deconstructing messy human processes and rebuilding them into software-defined workflows. You can look at a creative production line and instantly spot where AI agents should be injected.
• Prompt Literacy: You possess a sophisticated understanding of how to prompt Large Language Models (LLMs) and diffusion models. You understand the nuance between a "bad output" and a "bad prompt" and can coach clients to fix the latter.
• Data-Driven Storytelling: You are comfortable working with unstructured data. You can take "Share of Model" analytics (share of voice, sentiment analysis) and weave them into a coherent strategy that convinces a CMO to shift their budget.

3. Commercial & Strategic Mastery (The "Trusted Advisor")

• Challenger Mentality: You are not a "yes" person. You are comfortable challenging a client's outdated thinking. When a client tries to use Pencil Pro like a traditional stock image library, you have the confidence to correct them and steer them toward scalable generation.
• Executive Presence: You can hold the room with a CMO one hour and a Creative Director the next. You translate "tokens and context windows" into "speed-to-market and cost-savings" without friction.
• Change Management Expert: You understand that Gen AI is a cultural shock. You have experience navigating organizational resistance, training skeptical teams, and turning detractors into champions.

Req ID: 16783

#LI-DB1 #LI-Hybrid

Reporting to the Head of Operations - APAC, the Vetting Officer is responsible for providing a full range of support to the vetting team and for dealing with routine enquiries from RightShip customers, including ship managers and charterers. 

 Major Responsibilities  

 VETTING SUPPORT 

• Review and categorise Port State Control (PSC), Incident and Terminal. 
• Feedback Report data, including the quality of root cause analysis, corrective and preventive action plans submitted, and if required engage with ship managers on the requirements for satisfactory close-out. 
• Maintain the vetting database by receiving and inputting data into the Platform in an accurate and timely manner. 
• Act as the first point of contact for the Vetting team including daily monitoring and responding to e-mails and phone calls and escalate critical issues as appropriate. 
• Manage routine vetting enquiries from external parties. 
• Ensure a high level of accuracy and data validation in respect of records maintained and tasks undertaken within the Platform. 
• Prioritise own workload, ensuring deadlines are achieved and a high quality of service to customers is maintained. 
• Provide support to respond to queries about RightShip activities (i.e. vetting, inspections, Safety Score rating, GHG rating, etc). 
• Ensure that all correspondence with external parties and provided documentation is properly maintained and archived as per company procedures. 

Qualifications, Skills & Experience  

• Mandatory - Master or Chief Engineer certificate of competency and have sailed on international trading vessels in a senior capacity for a minimum of 5 years. 
• Must be able to demonstrate a strong background in safety – tanker background preferable. 
• Incident investigation / Root Cause Analysis training highly desirable. 
• Experience in the role of Safety Officer desirable. 
• Practical knowledge of ship construction, ship structures, ship machinery, ship repairing, ship operations, chartering and safety management systems. 
• A good understanding of ship surveys and certification including Class, PSC/USCG, Flag State Surveys. 
• A good understanding of international legislation relevant to shipping (relevant IMO and ILO regulations), ISM Code and STCW. 
• A thorough understanding of vessel operations including current industry standards and recommended best practices (such as put out by OCIMF, ICS) for dry bulk, oil, chemical and gas vessels. 
• Excellent computer skills including a working knowledge of Microsoft Office. 

Role: Director, Marketing Technology & Gen-AI Solutions (APAC)

Location: Sydney, Australia

About the role: 

OLIVER is on a mission to become the #1 generative AI marketing agency in APAC, and we need a world-class leader to make it happen. Over the past year, our clients have dramatically shifted from requesting traditional staffing models to demanding sophisticated, AI-powered marketing transformation.

This is where you come in. As our Director of Marketing Technology & Gen-AI Solutions, you'll be the strategic architect who transforms how we consult, design, and deliver for clients. You will be a trusted advisor to senior marketing executives—auditing tech stacks, mapping AI opportunities, and steering the adoption of transformative technologies that deliver ROI across creative, media, and strategy operations for clients.

If you're energized by the intersection of cutting-edge AI, marketing technology, and client transformation—and you want the autonomy to shape a region-wide capability—this role offers unparalleled impact.

What you will be doing: 

Client Strategy & Advisory

• Act as the senior subject matter expert and consultant for OLIVER’s top 10-15 APAC client accounts on all things Gen-AI and Martech.
• Design transformation roadmaps and strategies that combine MarTech platforms, automation workflows, and generative AI applications that address client pain points and drive measurable value
• Advise on technology selection, tech stack integration, and tailor AI solutions to each client's objectives.

Project & Solution Delivery

• Lead comprehensive audits of client marketing technology stacks, identifying integration gaps, inefficiencies, and AI-powered opportunities to drive ROI.
• Own end-to-end delivery of transformation projects, ensuring on-time, on-budget, high-quality execution.
• Support RFP responses, new business pitches, and high-stakes client presentations on Gen-AI and MarTech topics, representing Oliver's technical credibility.

Training & Enablement

• Design and deliver executive workshops and training for client & internal teams on Gen-AI leverage, AI literacy, Martech capabilities and emerging technology trends.
• Build scalable frameworks for AI-powered solutions that OLIVER can operationalize internally.

Innovation & Thought Leadership

• Continuously track emerging AI, automation, and Martech trends; translate the latest advancements into actionable client opportunities.
• Represent the agency in client-facing events, webinars, or industry forums as the Gen-AI/Martech spokesperson.

Governance & Best Practices

• Develop and champion AI and Martech governance models for clients, supporting responsible adoption and risk management.
• Ensure that all solutions meet client expectations for compliance, security, and ROI.

What you need to be great in this role: 

• 12+ years in client-facing roles within digital marketing, marketing technology, or AI innovation (agency, consultancy, or SaaS vendor backgrounds strongly preferred).
• 3+ years of hands-on experience leading Generative AI transformation initiatives - not just talking about AI but deploying it in real marketing operations.
• Deep technical fluency with modern MarTech platforms and ecosystems. You should be able to confidently discuss integration architectures, data flows, and platform optimization strategies.
• Proven ability to advise senior marketing and business leaders (VP-level and above) on technology-driven transformation. You know how to earn trust and influence decision-makers.
• Experience working in APAC markets (understanding regional nuances, client expectations, and cross-cultural communication is essential).
• MarTech Platforms: Salesforce Marketing Cloud, Adobe Experience Cloud, HubSpot, Google Marketing Platform, or similar enterprise marketing automation tools.
• Gen-AI Tools: OpenAI API, Anthropic Claude, Google Vertex AI, Midjourney, or other LLM/multimodal AI platforms applied to marketing use cases.
• Integration & Automation: Zapier, Make (Integromat), MuleSoft, or API-based workflow automation tools.
• You're currently a Head of MarTech, AI Capability Director, or Technology Strategy Lead at an agency and have scaled AI/MarTech capabilities across 15+ client accounts. You've led major brand transformations and have war stories about turning technology into competitive advantage.
• You're a Solutions Architect, Strategic Consultant, or Customer Success Director at a leading MarTech or AI platform vendor (Salesforce, Adobe, Google, HubSpot, OpenAI, Anthropic). You've completed 50+ enterprise implementations and are exceptional at translating technical capabilities into measurable business outcomes. You're ready to apply your expertise across multiple brands rather than one platform.
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 16338

#LI-WILLC #LI-Remote

Account Executive

Melbourne, Australia

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

Company Overview

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn 

The Opportunity

CONTEXT: 

As an Ivalua Account Executive you will be focused on new customer acquisition within Ivalua’s various verticals. Our Account Executives are motivated, tenacious, self-starters who are  experienced in selling Enterprise SaaS/Cloud Enterprise Software into Senior Level Executives and  owning the sales process from beginning to end.

ROLE: 

Here at Ivalua, we are currently looking for an Account Executive who specializes in selling into all verticals.  Reporting to the Regional Vice President, you will be involved in prospecting, building pipeline, and selling Ivalua Solutions to net new enterprise accounts . 

What you will do with us

• Exceed annual sales targets.
• Develop an Enterprise Account Plan for each account, then drive the execution of that plan to success.
• Prospecting, building pipeline, and selling Ivalua Solutions to net new Enterprise accounts.
• Engage with C-level executives to position strategic value proposition and quarterback the deal to closure.
• Provide pro-active, trusted thought leadership to target accounts.
• Orchestrate prospect and internal teams to collaboratively build Customer Strategy Plans.
• Develop and deliver world-class Executive Sales proposals to C-level prospects.
• Accurate forecasting (benchmark +/- 10%).
• Maintain the system of record within our internal system.

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• At least 7-10+ years of direct enterprise software sales experience.
• Procurement or Supply Chain domain knowledge.
• Expert selling value to the enterprise.
• Consistent and proven track record of achieving / exceeding sales quota.
• Strong executive presence – very comfortable with C-level executives.
• Expertise in managing multi-stakeholder sales cycles and closing large deals.
• Ability to prospect within greenfield accounts.
• Organized and specific experience with enterprise account planning.
• Ability to identify strategic client pains and develop unique and compelling value propositions that focus on delivering business value to the client.
• Successful at engaging with all levels in an organization, great at building relationships and working within a team-selling environment.
• Strong Financial Acumen

Soft Skills

• Strong Communication skills
• Excellent interpersonal skills
• Strong executive presence

What Happens Next

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

#LI-SG1

#LI-HYBRID