Preference will be given to candidates who reside within a commutable distance of Avetta’s Sydney Office, located at Level 4, 175 Pitt Street, Sydney NSW 2000 or to those who reside near Avetta's Newcastle Office, located at Level 6, 24 Honeysuckle Drive Newcastle, NSW 2300. For those living near an office, this role requires a hybrid work schedule consisting of three in‑office days and two work‑from‑home days each week. Remote work may be considered for those outside of commutable distance to an office.

SUMMARY:

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights. As a result, we foster sustainable growth for businesses and their supply chains. Our SaaS subscription software is used by 85k+ active customers in over 100 countries. 

The Client Program Manager will own strategic and key client accounts, combining program management expertise with client success leadership. This role ensures the delivery of large-scale SaaS client programs while driving adoption, retention, and growth. Acting as both a trusted advisor and program leader, you will coordinate cross-functional teams, manage complex initiatives, and maintain strong client relationships to maximize value and impact.

Please note: This role requires full working rights in Australia, without current or future sponsorship. Proof of this is required to be produced during the final stages of the selection process.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Program Management

• Develop, implement, and maintain program initiatives aligned with organizational objectives.
• Oversee multiple projects and teams within strategic client programs, ensuring goals are met or exceeded.
• Collaborate with sponsors and cross-functional teams to define scope, deliverables, resources, timelines, and work plans.
• Monitor program performance, identify risks, and implement mitigation strategies.
• Provide detailed management reporting and status updates to stakeholders.

Client Success

• Serve as the primary voice for strategic clients, nurturing relationships and identifying additional stakeholders.
• Conduct regular Success Planning and QBR sessions to demonstrate value and define next steps.
• Act as a trusted advisor on product functionality, best practices, and program recommendations.
• Drive adoption and expansion of Avetta’s platform through proactive engagement and training.
• Partner with Account Management, Implementation, and Professional Services to support growth and mitigate risk.
• Advocate for client needs internally, influencing process and product improvements.
• Collaborate closely with regional Client Success Managers on global complex initiatives to ensure regional execution and alignment success.

Leadership & Collaboration

• Mentor and guide team members on best practices and process improvements.
• Participate in special projects, NPIs, and cross-functional initiatives to enhance efficiency and scalability.
• Use data-driven insights to inform decisions and strategies.

PREFERRED QUALIFICATIONS:

• 8 years of combined program management and client success experience in a SaaS environment.
• Proven ability to manage multiple programs and major enterprise accounts concurrently.
• Strong communication, leadership, and organizational skills.
• Experience with Wrike, Jira, Confluence, SFDC, and CRM tools.
• Ability to travel minimum 10%.

IDEAL EDUCATION & TRAINING:

• Bachelor’s degree in business or related field (MBA preferred).
• PMP certification or equivalent experience.

Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply.

To apply for the Client Program Manager position, please submit your online application by June 30, 2026.

#LI-REMOTE

Preference will be given to candidates located within a commutable distance of Avetta's Newcastle office (Level 6, 24 Honeysuckle Drive Newcastle, NSW 2300). This role follows a hybrid schedule, requiring three days in the office and two days working remotely each week. Candidates must be based within a reasonable commuting distance of this location.

SUMMARY

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights. As a result, we foster sustainable growth for businesses and their supply chains. Our SaaS subscription software is used by 85k+ active customers in over 100 countries. 

Avetta’s Implementation Project Manager (IPM) supports the successful delivery of client onboarding and implementation projects, partnering with customers to ensure a smooth transition onto the Avetta platform. This role manages client implementations or defined workstreams within larger programs, focusing on timely delivery, clear communication, and high-quality execution.

The IPM works closely with internal teams and client stakeholders to coordinate project activities, track progress, and resolve issues. This role follows established implementation methodologies and is supported by senior team members for more complex scenarios. The position offers strong growth potential into more advanced project leadership responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Client Implementation Delivery

• Manage client implementations or specific workstreams within larger projects.
• Support client onboarding activities including kickoff meetings, timelines, and status updates.
• Gather client requirements and assist in translating business needs into system configurations and setup activities.
• Guide clients through standard onboarding processes, ensuring clarity on timelines, roles, and expectations.

Project Coordination & Execution

• Develop and maintain project plans, timelines, and task tracking using established tools and templates.
• Monitor project progress, identify risks, and escalate issues to senior team members as needed.
• Coordinate cross-functional activities across Product, Engineering, Operations, and Support teams.
• Ensure system configurations and setups are completed, tested, and validated prior to go-live.

Client Communication & Support

• Serve as a primary point of contact for day-to-day client communication during implementation.
• Provide regular status updates and ensure stakeholders are informed of progress, risks, and next steps.
• Support user acceptance testing (UAT) and assist clients during go-live preparation and execution.
• Help address client questions and ensure a positive onboarding experience.

Process Adherence & Continuous Improvement

• Follow established implementation methodologies, tools, and best practices.
• Contribute feedback to improve processes, templates, and client experience.
• Maintain accurate project documentation and reporting.
• Participate in team training and development activities to build implementation expertise.

PREFERRED QUALIFICATIONS:

• 2–4 years of project management experience.
• Exposure to SaaS, software implementation, or onboarding environments preferred.
• Familiarity with project management tools such as Wrike, Jira, or Microsoft Project.
• Working knowledge of implementations involving configuration, data setup, or integrations is a plus.
• CAPM, PMP (in progress), or Agile certification is a plus but not required.

IDEAL EDUCATION & TRAINING:

• Bachelor’s degree in Business, Operations, Technology, or a related field preferred.
• Interest in developing project management and client delivery skills.

#LI-HYBRID

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights. As a result, we foster sustainable growth for businesses and their supply chains. Our SaaS subscription software is used by 85k+ active customers in over 100 countries. 

SUMMARY

The Principal: Health, Safety & Environment will serve as the leader for modern work system safety and subject matter expert for Health, Safety, and Environment (HS&E) across the APAC region, while leveraging global best practices to deliver consistent, world-class solutions. This role combines consultative advisory, solution architecture, client engagement and strong industry alliances to support Avetta’s expert services, pre-sales processes, and work system maturity for clients operating in diverse markets worldwide.

This role requires familiarity with ESG/Sustainability best practices as it relates to the HSE function, performance and reporting (including Waste, Water and Energy).   

If residing within commutable distance to our Sydney office, a hybrid schedule would be requested, (3 days in office, 2 days work from home). Remote work may be considered for those outside of commutable distance to an office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Act as the trusted advisor for HS&E leaders across APAC, providing strategic guidance aligned with regional regulations (e.g., Regional directives/HSE standards/ISO and Sustainability frameworks) as well as global compliance requirements and established better practices.
• Key-Collaboration Leader: With global teams to ensure APAC-specific solutions integrate seamlessly with Avetta’s worldwide offerings, maintaining consistency with international standards such as ISO 45001 and PDCA methodology. Advocacy and Instilling Belief in a Better Way!
• Support pre- and post-sales activities that align client organizational goals and supply chain risk mitigation strategy to Avetta product / solutions.
• Develop and enhance professional service offerings tailored to APAC market needs, while contributing to global service innovation and scalability.
• Design and deliver impactful presentations, workshops and executive roundtables—both virtually and in-person—at client engagements, industry events, and conferences across APAC.
• Utilize deep experiential knowledge and regional case studies to articulate value propositions and influence HS&E decision-makers.
• Partner with product development teams to advance Avetta’s systems approach, including Safety Maturity Index and continuous improvement metrics, ensuring relevance for APAC clients and alignment with global benchmarks.
• Represent Avetta as an external-facing HS&E thought leader, promoting modern safety methodologies and fostering alignment to Avetta solutions across APAC and globally.
• Strong collaboration with other SME areas, particularly ESG, but to also include Supply Chain Risk Management as well as Change Management

Key Competencies:

• HS&E Expertise- APAC with Global Understanding: Ability to apply international standards and frameworks (ISO, PDCA) while adapting to APAC-specific regulatory and cultural contexts.
• Empathetic Communicator and Emotional Intelligence: Demonstrated ability to build trust and credibility with diverse stakeholders and differing opinions to foster long-term partnerships.
• Strategic Consulting: Skilled in diagnosing client challenges and architecting tailored solutions that align with organizational goals.
• Influential Communication: Exceptional verbal and written communication skills, capable of delivering persuasive presentations and thought leadership content.
• Highly Collaborative and Cross-Functional Experience: Proven ability to work successfully within HSE function by creating strong and mutual interdependencies across the organization: Risk Management, Procurement, IT, HR, Sales, Operations, Marketing.
• Innovation & Adaptability: Forward-thinking approach to modern safety practices, digital transformation, and continuous improvement.
• Modern Methodology / Practice: Serious Injury / Fatality prevention, Alternative Metrics, New View of Safety, Safety 1 & 2, Human/Organizational Performance, knowledge and understanding of market shifts and industry expectations to match client needs and Avetta solutions

IDEAL EXPERIENCE, EDUCATION & TRAINING:

• Minimum of 15 years of growing knowledge, responsibility and experience in HS&E leader roles
• Proficient with Safety Management Systems – ability to demonstrate success through implementation
• Expertise with Project Management
• Expertise with Building Business Cases
• Proficient with Contractor Safety Management
• Proficient with Analytics and Opportunity Assessment
• Ability to create and present information that is informative, comprehensive, and targeted.
• Exceptional communication skills, including oral, written, and non-verbal communication
• Proficiency in the use of various computer applications, including Access, Excel, Outlook, SharePoint, PowerPoint, Web Conferencing Software (e.g. Zoom, Webex, etc.).
• Proficient Knowledge – Avetta, ISN, Achilles, Veriforce, PEC, ComplyWorks
• Bachelor's Degree
• CSP, ARM and/or other relevant credentials / certifications in Health/Safety
• Industry participation / network strength in related groups such as: IIRSM (International Institute of Risk/Safety Management), ASSP Region 9 / Mid-East Chapter (American Society of Safety Professionals), NSC Global Networks (National Safety Council), SHINE or others.

#LI-REMOTE

If residing within commutable distance to one of our offices, a hybrid schedule would be required (3 days in office, 2 days work from home).  Candidates within commutable distance are preferred, but those outside of commutable distance (but still residing in Australia or New Zealand) may be considered on a remote basis. Please note: this role requires full working rights in New Zealand without the need for current or future sponsorship.

This position requires being fluent in English AND at least one of the following languages: Japanese, Mandarin, Cantonese, or Malay.

SUMMARY

Reporting to the Lead of QHSE Training, Quality & Development, the QHSE Training Professional supports the QHSE Audit Optimization Department. This role assists in maintaining the quality of QHSE Manual Audits, training new auditors, and overseeing ongoing education initiatives. Seeking a self-motivated individual capable of independent work, thriving under pressure, and managing multiple projects simultaneously.

  
ESSENTIAL DUTIES AND RESPONSIBILITIES:

Training:

• Help facilitate training sessions for new Full-Time Equivalent (FTE) and Independent Contractor (IC) Auditors, aiding regional managers in their onboarding efforts.
• Provide leadership and guidance to QHSE Associates or Professionals.

QHSE Quality:

• Maintain Standard Operating Procedures (SOP) and Work Instructions for audits.
• Support Audit Quality methodologies to ensure product quality and reliability for Avetta customers.
• Review Auditors' assessments of Supplier QHSE management systems, programs, and protocols based on the services provided.
• Collaborate cross-functionally to ensure timely completion of investigations and identification of corrective actions.
• Validate the accuracy, relevance, and applicability of documentation for corrective actions with auditors.
• Ensure Avetta's compliance with ISO 9001 and Certification standards.

Development:

• Support the Continual Education of QHSE Professionals through calibration sessions, identifying top error categories, and sharing best practices.
• Assist in related Training and Corrective Action initiatives for QHSE Auditors.

IDEAL QUALIFICATIONS:

• Fluent in English AND one of the following languages is required: Japanese, Mandarin, Cantonese, or Malay
• Bachelor’s degree in a QHSE-related discipline is highly preferred.
• Possession of an advanced Safety designation (NEBOSH, AIHS, etc.).
• Preferred quality, safety, or environmental management system auditor designation (ISO 9001, 14001, 45001).
• 5+ years of robust experience in safety supply chain management.
• Prior experience in an Avetta HSE Professional role is advantageous.
• Profound knowledge and comprehension of WHS regulations and familiarity with other Regulatory Agencies (NOPSEMA, ISO, etc.).
• Experience with developing and maintaining quality documents.
• Preferred background in Industry & Field HSE, with bilingual proficiency being an added asset.
• Proficiency in utilizing diverse computer applications such as Access, Excel, Outlook, SharePoint, PowerPoint, as well as expertise in Web Conferencing Software (e.g., Zoom, Webex, or GoToMeeting) and JIRA.

#LI-Remote

If residing within commutable distance to one of our offices, a hybrid schedule would be required (3 days in office, 2 days work from home).  Candidates within commutable distance are preferred, but those outside of commutable distance (but still residing in Australia or New Zealand) may be considered on a remote basis. Please note: this role requires full working rights in Australia without the need for current or future sponsorship.

This position requires being fluent in English AND at least one of the following languages: Japanese, Mandarin, Cantonese, or Malay.

SUMMARY

Reporting to the Lead of QHSE Training, Quality & Development, the QHSE Training Professional supports the QHSE Audit Optimization Department. This role assists in maintaining the quality of QHSE Manual Audits, training new auditors, and overseeing ongoing education initiatives. Seeking a self-motivated individual capable of independent work, thriving under pressure, and managing multiple projects simultaneously.

  
ESSENTIAL DUTIES AND RESPONSIBILITIES:

Training:

• Help facilitate training sessions for new Full-Time Equivalent (FTE) and Independent Contractor (IC) Auditors, aiding regional managers in their onboarding efforts.
• Provide leadership and guidance to QHSE Associates or Professionals.

QHSE Quality:

• Maintain Standard Operating Procedures (SOP) and Work Instructions for audits.
• Support Audit Quality methodologies to ensure product quality and reliability for Avetta customers.
• Review Auditors' assessments of Supplier QHSE management systems, programs, and protocols based on the services provided.
• Collaborate cross-functionally to ensure timely completion of investigations and identification of corrective actions.
• Validate the accuracy, relevance, and applicability of documentation for corrective actions with auditors.
• Ensure Avetta's compliance with ISO 9001 and Certification standards.

Development:

• Support the Continual Education of QHSE Professionals through calibration sessions, identifying top error categories, and sharing best practices.
• Assist in related Training and Corrective Action initiatives for QHSE Auditors.

IDEAL QUALIFICATIONS:

• Fluent in English AND one of the following languages is required: Japanese, Mandarin, Cantonese, or Malay
• Bachelor’s degree in a QHSE-related discipline is highly preferred.
• Possession of an advanced Safety designation (NEBOSH, AIHS, etc.).
• Preferred quality, safety, or environmental management system auditor designation (ISO 9001, 14001, 45001).
• 5+ years of robust experience in safety supply chain management.
• Prior experience in an Avetta HSE Professional role is advantageous.
• Profound knowledge and comprehension of WHS regulations and familiarity with other Regulatory Agencies (NOPSEMA, ISO, etc.).
• Experience with developing and maintaining quality documents.
• Preferred background in Industry & Field HSE, with bilingual proficiency being an added asset.
• Proficiency in utilizing diverse computer applications such as Access, Excel, Outlook, SharePoint, PowerPoint, as well as expertise in Web Conferencing Software (e.g., Zoom, Webex, or GoToMeeting) and JIRA.

#LI-Remote