***This job requires active TS/SCI clearance with a CI Polygraph.  Please apply only if you have an active TS/SCI clearance with a CI Polygraph. ***

North Point Technology is hiring a Linux Administrator SME to support mission-critical environments across our Centralized SuperComputing Facility (CSCF) and other high-impact programs. This role is ideal for a senior Linux expert who can troubleshoot deep system issues, automate administration at scale, and strengthen secure, reliable platform operations across complex environments.

Responsibilities:

Administer, maintain, and harden Linux systems supporting HPC and other mission-focused programs in heterogeneous, multi-platform environments. Troubleshoot complex operating system and kernel-level issues using source code analysis, system logs, and low-level diagnostic tools. Manage patching and system lifecycle activities, including repository administration and custom kernel builds to support new functionality and security requirements. Automate system configuration, maintenance, and patch management using enterprise tools and repeatable workflows. Support and integrate identity and access management services, including directory services and token-based authentication. Partner with support teams to improve system stability, security, and operational efficiency across critical Linux environments.

Required Qualifications:

• Bachelor’s degree in Computer Science, AIS, or related field
• 10+ years of relevant professional experience
• At least 5 years of experience developing or supporting system software in heterogeneous, multi-platform environments
• Strong scripting skills in Bourne/Bash and Expect
• Experience debugging Linux kernel issues using source code analysis, system logs, crash, systemtap, or similar tools
• Experience managing Satellite repositories for patching and custom kernel builds
• Experience automating system configuration and maintenance with Ansible and Satellite Server
• Understanding of identity management systems, including LDAP and token-based authentication
• Strong problem-solving skills and the ability to work independently in complex technical environments

Preferred Qualifications:

• Experience supporting High Performance Computing environments
• Experience administering large-scale Linux infrastructure in secure or mission-driven settings
• Experience improving operational workflows through automation and standardization

ABOUT THE TEAM 

Anduril Intelligence Systems (AIS) is focused on positioning Anduril as a lead provider of specialized engineering and products for Intelligence Community (IC) customers. We work within the IC to understand their requirements, shape their concepts of operation, and deliver exquisite capability across their problem set. We aim to develop and deploy critically needed capabilities that address our customers’ most pressing national security requirements.

ABOUT THE JOB

We are looking for a Software Test Engineer to join our rapidly growing team in Reston, Virginia. In this role you will be responsible for testing custom developed software solutions and user-facing software in both a traditional desktop environment and on embedded and custom hardware devices. This role may include writing, maintaining, and executing detailed test plans, and owning testing methodologies across multiple projects. You will analyze test results, support prioritization and decision making, as well as identify areas for improvement. You will often need to find creative solutions to create reproducible testing scenarios and environments. The data you collect may support both finding and fixing bugs, identifying useful new features, and enabling the mission operations for our solutions.

WHAT YOU’LL DO

• Work directly with project managers to write, maintain, and execute tests for full-stack software and user-facing software on custom and embedded hardware
• Perform various types of testing on custom software projects, including manual testing and automated checks of functionality, performance, and reliability
• Develop creative testing approaches that ensure reusability and provide data to characterize the performance of custom solutions
• Work with existing teams to maintain and update existing testing plans
• Be able to work, in detail, across multiple projects’ testing needs
• Help ensure that shipped software is of high quality and free of defects
• Work with application developers to resolve issues identified during testing
• Drive end-to-end test management and deliver clear, concise reports to cross-functional and program teams
• Execute and analyze simulations including simulated operational environments
• Report to the overall software lead for the project
• Coordinate with other software team leads, engineering leads, and external teams or subcontractors as needed

REQUIRED QUALIFICATIONS

• 7+ years of experience in full-stack software testing
• Deep experience with managing complex test plans against evolving software baselines
• Bachelors in Computer Science, Computer Engineering, or related fields
• Experience working in constrained development environments, including air-gapped systems
• Demonstrated ability to develop and execute test plans for complex systems
• Ability to quickly understand and navigate complex systems and established code bases
• Currently possesses and is able to maintain an active U.S. Top Secret SCI security clearance with Full Scope Polygraph

PREFERRED QUALIFICATIONS

• 7+ years of experience in full-stack software testing, with experience testing embedded systems
• 3+ years building and executing automated tests
• Test experience at all levels of the software stack, from databases to GUI frameworks including but not limited to C, C++, React, .NET, and Microsoft SQL Server
• Experience with various testing regimes from unit-tests to user-tests
• Strong focus on security and user experience

ENSCO, Inc., Mission Systems Group (MSG) is seeking a RHEL Systems Administrator (Cameo Administrator). In this role the selected candidate will be responsible for monitoring and maintaining the Cameo systems, maintaining the integrity and accessibility of all server resources, hardware, systems, and key processes. They will create and document the framework of technical standards and procedures, and support the engineering team in solutioning, engineering and system administration tasks. The Sys-Admin monitors system health and performance and ensures high availability of the system and helps maintain overall product quality by working closely with the PM and government technical lead to understand and use essential tools for handling files, directories, command-line environments, and documentation.

The Systems Administrator (Cameo Administrator), configures and troubleshoots user profile issues in a virtual desktop environment, monitor and optimize system storage disk on a virtual desktops, and create and deletes user sessions and profiles on a virtual desktop. They are responsible for technical support to a large user community, providing technical expertise in accessing and using the Cameo system, and helps explain technical considerations, environment, and projects to external system partners, and assists with user role management and user support. They will work closely with the information systems security and engineering teams to ensure proper software versioning, scanning and patching of systems, and compliance with ATO/accreditation standards. They are responsible for maintaining a thorough and detailed work product backlog in JIRA, and works closely with PM in communicating project updates and status to senior leadership in Agile ceremonies.

The position is located in Warrenton, VA.

Duties will include:

• Understand, configure and implement systems using Linux command-line in a cloud environment

• Monitor the Cameo systems, maintain the integrity and accessibility of all server resources, hardware, systems, and key processes

• Responsible for configuration and maintenance of Cameo systems within a cloud environment, ensuring high availability of systems and services

• Administer, configure, and troubleshoot user profile issues in a virtual desktop environment

• Monitor and Optimize system storage disk on a virtual desktop

• Create and delete user sessions and profiles on a virtual desktop

• Responsible for user support, user groups and permissions, and user accessibility to system

• Create, maintain and update documentation including SOPs and RunBooks, and maintaining a thorough backlog of work items in an Agile environment

• Responsible maintaining work and change management requests in JIRA

• Assist Information Systems Security and Engineering teams in implementing measures to ensure compliance with security standards

Qualifications Required

• Bachelor's degree or equivalent with a minimum 7 years closely related experience

• Proven experience as a Red Hat Systems Administrator

• Strong knowledge of Red Hat Enterprise Linux (RHEL) command line

• Familiarity with XRDP

• Knowledge of image creation and deployment of a virtual desktop

• Understanding of managing multiple users' sessions or a basic understanding of sessman in a virtual desktop environment

• Knowledge of Cameo NoMagic

• Experience with scripting languages such as Bash, Python, or Perl

• Familiarity with configuration management tools like Ansible or Puppet

• Understanding of networking concepts and protocols

• Excellent problem-solving and troubleshooting skills

• Working knowledge of JIRA

• IAT Level II Certification

• AN ACTIVE DOD TS/SCI CLEARANCE IS REQUIRED FOR THIS POSITION, FOR WHICH YOU MUST BE A U.S. CITIZEN.

Qualifications Desired

• Red Hat Certified System Administrator (RHCSA)

Required Certifications: IAT/IAM Level II Certification
US Citizenship Required: Yes
Security Clearance Required: TS/SCI
Employment Type: Regular Full-time
Background Check Type: 7 Year Pre-Employment
Drug Screen Required: No
Position Contingent Upon Contract Award: No

ABOUT THE TEAM

Anduril Intelligence Systems (AIS) is a lead provider of highly specialized engineering products for Intelligence Community (IC) customers. We work within the IC to understand their requirements and shape concepts of operation. We design, develop, and deliver exquisite capability across their mission set using commercially-available and custom hardware and software. We provide critically-needed capabilities that address our customers’ most pressing national security requirements. 

ABOUT THE JOB

We are looking for a Software Engineer (SWE) to join our rapidly-growing team in Reston, Virginia. In this role, you will be responsible for developing full-stack software solutions to challenging technical problems, with responsibilities including but not limited to front-end and back-end development, database management, code refactors, and performance optimization. You will need to work within tight timelines and resource constraints while still delivering a high-quality product. 

WHAT YOU’LL DO

• Design and implement full-stack software solutions, leveraging everything from UI frameworks to database queries.
• Maintain and update existing software systems.
• Actively contribute to software development for critical tasks as needed to meet deadlines.
• Adhere to software best practices and coding standards, review peer code, interact with revision control, maintain build processes, and perform testing.
• Triage issues and investigate root cause failures.
• Balance user requests/requirements with technical feasibility and long-term project goals.
• Mentor and provide expert technical guidance on approach, design, and scope to junior team members, fostering a culture of excellence.
• Collaborate closely with program managers and technical leads to design next-generation critical systems, align strategic priorities, and accurately estimate project timelines.

REQUIRED QUALIFICATIONS

• 5-8 years of experience in full-stack software development.
• Education or industry experience in Computer Science, Computer Engineering, or comparable STEM fields.
• Demonstrated experience developing, deploying, and maintaining software within highly secure, resource-constrained, and/or air-gapped operational environments.
• Ability to quickly understand and navigate complex systems and established code bases.
• Demonstrated proficiency in digesting and solving technical problems without significant oversight.
• Strong desire to contribute to a fast-paced, high-impact environment with a direct connection to national security missions.
• Currently possesses and is able to maintain an active U.S. Top Secret security clearance with Full Scope Polygraph. 

PREFERRED QUALIFICATIONS

• Proficiency in one or more modern full-stack programming languages, with significant experience in C#, Typescript/Javascript, or Java.
• Deep experience with SQL Server, including advanced query tuning and database optimization for high-performance applications.
• Experience working with full-text indices (Solr/Lucene, ElasticSearch).
• Hands-on experience with DevOps practices (CI/CD pipelines, containerization like Docker/Kubernetes, microservices architecture, sharing strategies).
• Familiarity with AI/ML tools and techniques, and an interest in applying them to solve complex defense challenges.

ABOUT THE TEAM

Anduril Intelligence Systems (AIS) is a lead provider of highly specialized engineering products for Intelligence Community (IC) customers. We work within the IC to understand their requirements and shape concepts of operation. We design, develop, and deliver exquisite capability across their mission set using commercially-available and custom hardware and software. We provide critically-needed capabilities that address our customers’ most pressing national security requirements.

ABOUT THE JOB

We are looking for a Software Engineer (SWE) to join our rapidly-growing team in Reston, Virginia. In this role, you will be responsible for developing full-stack software solutions to challenging technical problems, with responsibilities including but not limited to front-end and back-end development, database management, code refactors, and performance optimization. You will need to work within tight timelines and resource constraints while still delivering a high-quality product.

WHAT YOU’LL DO

• Design, develop, and deploy robust full-stack software solutions, spanning front-end user interfaces (e.g., with React/Angular) to resilient back-end services and optimized database interactions (e.g., SQL Server)
• Proactively maintain, update, and refactor existing mission-critical software systems to ensure longevity and performance
• Actively contribute to software development for critical tasks as needed to meet deadlines
• Adhere to software best practices and coding standards, review peer code, interact with version control, maintain build processes, and perform testing
• Perform rapid issue triage and in-depth root cause analysis to diagnose and resolve complex system failures in production environments

REQUIRED QUALIFICATIONS

• 1-3 years of experience in full-stack software development
• A Bachelor's degree in Computer Science, Computer Engineering, or a closely related STEM field, or equivalent industry experience
• Proven ability to quickly onboard, understand, and contribute effectively to large, complex existing codebases and systems
• A genuine passion for leveraging technology to solve complex national security challenges in a high-stakes, rapid-development environment
• Currently possesses and is able to maintain an active U.S. Top Secret security clearance

PREFERRED QUALIFICATIONS

• Experience working in C#, Typescript/Javascript, or Java.
• Direct experience with SQL Server, including schema design, query optimization, and stored procedures.
• Experience with frontend frameworks (React, Angular).
• Experience in DevOps (CI/CD, containerization, sharding).
• Exposure to AI/ML concepts, libraries, or experience integrating AI/ML capabilities into software applications.

Summary

We are seeking an experienced Litigation Paralegal to join our team. As a Litigation Paralegal you will work closely with our talented attorneys providing support before, during and after trials.

Responsibilities

• Prepare legal documents including pleadings, motions, affidavits, complaints, legal memoranda
• E-file all court documents in state and federal court
• Communications with clients, court, counsel, and others
• Conduct legal research and factual investigation
• Prepare discovery documents, interrogatories, and responses
• Draft and server summons
• Coordinate and summarize depositions
• Prepare trial binders and exhibits
• Drafting pleadings, motions and appellate documents and filing them with the court
• Performing administrative duties (calendar hearings and deadlines, organize case files, manage logistics)
• Maintain pleadings and discovery indexes
• Organize exhibits, documents, evidence, briefs, and appendices
• Aid attorney with interrogatories and other discovery requests
• Gather relevant information from a variety of sources
• Liaise between trial teams and internal/external third parties
• Witness preparation
• Assisting with case settlements
• Other tasks as requested by the attorney

Qualification

• Associate degree, certificate, or equivalent work experience (preferred)
• High School Diploma or GED (required)
• 2+ years of litigation experience (required)
• Completion of a nationally accredited paralegal program (preferred)
• Experience in Personal Injury, Workers Compensation, Premises Liability, or other injury related practice areas (preferred)
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
• Excellent written and verbal communication skills, proficient in calendaring depositions, mediations, and hearings
• Applicable knowledge of motions, discovery, evidence, litigation documentation, court rules, and procedures, practices, etc
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Extensive computer and database expertise; Microsoft Word, Excel, Outlook, and type no less than 35 wpm

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-FW1

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Job Overview:

The Compliance Specialist supports Process Server contractors as a part of the Process Server Development team. This role reviews service events submitted by process servers to ensure compliance with court and customer requirements and ABC’s guidelines and expectations. This role also investigates complaints and contested serves.

This position is remote but must be located in one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida

Key Responsibilities:

• Review service events for compliance with ABC, court, and customer requirements
• Provide education and instruction to process servers regarding service requirements
• Investigate service complaints
• Create service complaint investigation reports
• Update and analyze process server review records
• Perform DCA required audits of process server logbooks
• Audit process server service event histories
• Perform other job-related duties as assigned

Qualifications:

• High school diploma or GED required
• 6-12 months relevant experience preferred
• Writing experience in a professional or higher education environment preferred
• Excellent written communication skills, specifically professional email communication a must
• Ability to take concise and effective notes
• Detail oriented and able to learn a large amount of new information in a short amount of time
• Ability to train and work remotely using Microsoft Teams as a primary mode of communication
• Experience and proficiency with Microsoft Office

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance

Pay: $15.00 to $15.00 per hour 

Schedule: Full-time, Monday through Friday, 7:30am-4pm PST

What Impact You'll Have: 

We are looking for a Senior Data Scientist, with experience processing and analyzing large datasets, who will use their technical knowledge, experience, and customer-centric focus to create and deliver world-class analytic processes, scripting solutions, and data modeling content. This is a mission-driven opportunity to support the DoD and Intelligence Community.   The Data Scientist will coordinate with our clients to understand questions and issues involving the client’s datasets, then determine the best method and approach to create data-driven solutions within program guidelines. This position will be relied upon as a Subject Matter Expert (SME), and be expected to lead/assist in the development of automated processes, architect data science solutions, automated workflows, conduct analysis, use available tools to analyze data, remain adaptable to mission requirements, and identify patterns to help solve some of the complex problems that face the DoD and Intelligence Community (IC). 

What You'll Be Owning: 

• Work with large structured / unstructured data in a modeling and analytical environment to define and create streamline processes in the evaluation of unique datasets and solve challenging intelligence issues
• Lead and participate in the design of solutions and refinement of pre-existing processes
• Work with Customer Stakeholders, Program Managers, and Product Owners to translate road map features into components/tasks, estimate timelines, identify resources, suggest solutions, and recognize possible risks
• Use exploratory data analysis techniques to identify meaningful relationships, patterns, or trends from complex data
• Combine applied mathematics, programming skills, analytical techniques, and data to provide impactful insights for decision makers
• Research and implement optimization models, strategies, and methods to inform data management activities and analysis
• Apply big data analytic tools to large, diverse sets of data to deliver impactful insights and assessments
• Conduct peer reviews to improve quality of workflows, procedures, and methodologies
• Help build high-performing teams; mentor team members providing development opportunities to increase their technical skills and knowledge

What You Must Have: 

• Active TS/SCI Clearance with ability to obtain a CI Poly
• 10+ years of relevant experience. (A combination of years of experience & professional certifications/trainings can be used in lieu of years of experience)
• Experience supporting IC operations Possess expert level knowledge to manipulate and analyze structured/ unstructured data
• Demonstrated experience in data mining and developing/maintaining/manipulating databases
• Demonstrated experience in identifying potential systems enhancements, new capabilities, concept demonstrators, and capability business cases
• Demonstrated experience using GOTS data processing and analytics capabilities to modernize analytic methodologies
• Demonstrated experience using COTS statistical software (Map Large, Tableau, MatLab) for advanced statistical analysis of operational tools and data visualization which enables large datasets to be interrogated and allows for patterns, relationships, and anticipatory behavioral likelihoods that may not be apparent using traditional single discipline means Knowledge of advanced analytic methodologies, and experience in implementing and executing those methodologies to enable customer satisfaction
• Demonstrated experience in directing activities of highly skilled technical and analytical teams responsible for developing solutions to highly complex analytical/intelligence problems
• Experienced in conducting multi-INT and technology specific research to support mission operations
• Possess effective communications skills; capable of providing highly detailed information in an easy-to-understand format

What Would Be Nice to Have:

• Possess Master's degree in Data Science or related technical field Experience developing and working with Artificial Intelligence and Machine Learning (AI/ML)
• Demonstrated experience of advanced programming techniques, using one or more of the following: HTML 5/Javascript, ArcObjects, Python, Model Builder, Oracle, SQL, GIScience, GeospatiavAnalysis, Statistics, ArcGIS Desktop, ArcGIS Server, Arc SDE, ArcIMS.
• Experience using NET, Python, C++, and/or JAVA programming for web interface development and geodatabase development. 
• Experience building and maintaining databases of GEOINT, SIGINT, or OSINT data related to the area of interest needs.
• Data Visualization Experience which may include Matrix Analytics, Network Analytics, Graphing Data that assist the analytical workforce in generating common operational pictures depicting fused intelligence and information to support informal assessments and finished products

As a Data Center Engineer you'll independently manage and prioritize host repair efforts for multiple datacenters, perform initial troubleshooting for ambiguous hardware and network issues, and own well-defined projects with guidance from senior engineers while helping us scale our Core/Edge Data Centers and hardware infrastructure at a time of incredible growth for our business.

You will:

• Manage and prioritize your ticket queue according to defined priorities, performing initial troubleshooting for server and network issues, and escalating clearly when problems fall outside standard procedures.
• Maintain the Core Data Center and hardware infrastructure to meet the large scale and real-time requirements of our Imagination Platform™ to ensure our community has an awesome experience anywhere in the world. This includes all aspects of the server, network infrastructure, power, and environmental life cycles.
• Collaborate across regions to track and mitigate systemic issues preventing hosts from returning to service.
• Identify and solve recurring operational problems through root cause analysis, and propose improvements to runbooks, SOPs, and MOPs to prevent re-occurrence.  
• Contribute data, feedback, and requirements to partners building automation, ensuring that automation reflects real-world operational workflows
• Coordinate with peers to establish and uphold best practices related to breakfix, install, decom and all other aspects of datacenter operations.
• Influence, and improve the development platform, infrastructure, standards (Runbooks, SOPs, MOPs), and methods to ensure the goal of scalability and high availability can be achieved.
• Leverage partnerships across teams to ensure prompt expansion and recovery of hardware capacity.
• Actively participate in continuous improvement and ongoing learning within the engineering team
• Assist in coordinating vendors and ensuring quality of outsourced projects
• Participate in the on-call rotation for our critical infrastructure.
• Travel: International and Domestic travel may be required 25%

You have:

• At minimum 4+ years of experience working in large-scale Data Center Infrastructure environments and experience planning, executing, and documenting repairs in the server and networking domains.
• Extensive experience installing, monitoring, and maintaining server and network equipment. This includes brand new server and network provisioning.
• In-depth knowledge of data center environments, servers, and network equipment.
• Proven experience executing on multiple tasks simultaneously.
• Proficiency with server out‑of‑band management tools to perform initial troubleshooting on servers, including when the operating system is not fully available.
• Proficiency with Linux/Unix or Windows command-line tools to collect logs, run diagnostics, and perform initial troubleshooting on servers and network devices
• You have installed various equipment that commonly resides in the data center environment and are able to lift 75 pounds occasionally.

You are:

• Someone who is ready for action wielding a wealth of server and network hardware troubleshooting knowledge to support Roblox’s systems.
• Excited about getting in front of complex problems, and can effectively organize your work to overcome emergent high-impact issues.
• Someone who enjoys building processes and procedures for the day to execute our workload and for developing new capabilities as a team.
• Someone who asks the right questions to solve issues within your expertise and you use data to test your theories. You are able to formulate and identify problems, generate and evaluate a variety of solutions (some of which are novel), and implement the best one(s).
• Someone who is committed to demonstrating professionalism in all interactions with partners both inside and outside Roblox to ensure continued success in cross-functional initiatives. You are able to foster trust and uphold the reputation of the team and company.

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach

Role Summary:

The Senior Director, Marketplace Strategy sets the direction for how jobs reach the right process servers quickly, how the network gets paid in ways that sustain performance, and how ABC Legal builds a marketplace that is faster, more reliable, and more competitive over time. 

This is a senior leadership role at the intersection of supply economics, behavioral design, and operational strategy. You won’t just manage systems — you’ll define the logic behind them and build the team’s capability to run a high-performing marketplace. You’re comfortable with ambiguity, energized by complex problems, and know how to move forward without waiting for perfect information. 

Reports to: VP, Process Server Network 

Key Responsibilities:

• Define and lead marketplace strategy across dispatch, pricing, and incentives to improve speed, reliability, and cost efficiency
• Own job routing and allocation logic, optimizing for geography, urgency, and performance while balancing fairness and quality
• Establish and evolve pay and pricing models that support both customer competitiveness and sustainable earnings for process servers
• Design and manage incentive programs that drive key behaviors such as speed, accuracy, and consistency
• Partner with Product, Engineering, and Operations to translate strategy into scalable systems and tools
• Own core marketplace performance metrics (e.g., utilization, time-to-placement, completion rates, cost efficiency) and drive continuous improvement
• Identify inefficiencies across the marketplace and implement solutions that improve performance without eroding network trust
• Lead experimentation efforts, including pilots and A/B tests, to evaluate and scale changes in dispatch, pricing, and incentives
• Partner with data teams to strengthen forecasting, coverage planning, and marketplace insights
• Ensure clear communication of marketplace logic and changes across internal teams and to the broader network

Qualifications: 

• Experience leading strategy in complex environments such as marketplaces, gig economy platforms, logistics, or similar systems
• Strong understanding of supply and demand dynamics, pricing strategy, dispatch or routing logic, and incentive design
• Demonstrated ability to drive measurable business outcomes and influence user behavior
• Fluency in unit economics and financial modeling, with the ability to evaluate trade-offs across cost, quality, and speed
• Experience designing and running experiments or pilots with clear hypotheses and measurable outcomes
• Proven ability to work cross-functionally with Product, Engineering, Data, and Operations teams
• Comfortable operating in ambiguous, fast-paced environments and setting direction without fully defined roadmaps
• Strategic thinker with a bias toward action and strong problem-solving skills
• Experience building or scaling systems in early or growth-stage environments preferred
• Strong communication skills with the ability to clearly explain complex concepts and strategies

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Growth opportunities 

Schedule: Monday through Friday, 8am to 5pm, remote.

Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida

Salary Range: $102,000 to $120,000

Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Role Summary:

The Manager, Process Server Experience & Communications owns the communication systems, education strategy, and engagement programs that shape how ABC Legal's process server network experiences the platform. This role is less about building training content and more about ensuring process servers feel informed, supported, and prepared — through the right message, at the right time, in the right format. 

This role sits within the Process Server Experience pillar and partners closely with the Manager, Process Server Engagement & Retention, as well as the broader Process Server Network teams. 

Reports to: VP, Process Server Network

Key Responsibilities:

• Own the end-to-end communication strategy for process servers, including app updates, policy changes, onboarding touchpoints, and performance-related messaging
• Develop and implement structured communication plans that replace ad hoc outreach, ensuring messaging is clear, timely, and coordinated across teams
• Translate complex operational and compliance information into clear, concise, and actionable messaging for a non-desk workforce
• Design and deliver onboarding and training content tailored for independent contractors, using accessible, flexible formats (e.g., short-form, mobile-friendly content)
• Audit and continuously improve educational content, focusing on what drives real behavior change rather than content volume
• Manage and maintain the knowledge base, ensuring all process server–facing resources are accurate, up to date, and easy to navigate
• Identify and act on operational feedback signals, including support ticket trends, content gaps, and areas of confusion, and translate insights into content or process improvements
• Partner cross-functionally with teams such as Support, Product, and Operations to align messaging, sequence communications, and ensure consistency
• Collaborate with Engagement & Retention partners to support community initiatives through clear, consistent messaging that reinforces tone and brand
• Prepare internal teams for external communications by providing context, messaging guidance, and toolkits to ensure a seamless support experience

Qualifications: 

• Experience managing communications or content programs for a distributed, non-desk audience (gig workers, field technicians, drivers, or similar) 
• Familiarity with CRM or messaging platforms (such as HubSpot or similar tools), including the ability to build and launch basic campaigns
• Strong written communication skills with a clear, conversational, and empathetic tone — able to translate complex information into plain language
• Demonstrated ability to move work forward efficiently, prioritizing progress and iteration over perfection
• Background or exposure to performance support, human-centered design, instructional design, or related fields
  
• Experience coordinating cross-functional communication across multiple stakeholders with competing priorities 
• Comfort with LMS platforms and a willingness to quickly learn new tools 

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Company sponsored Orca Card
• Growth opportunities 

Schedule: Monday through Friday, 8am to 5pm, remote.

Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida

Salary Range: $54,400 -$64,000

Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.

As a DevOps Engineer, you will be a valuable member of our Federal Customer Success team, contributing to the operation and scaling of the Appian platform for our clients. You will be developing expertise in Appian platform management and gaining experience in supporting business process applications. You will interact with customers to provide technical support.

This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. While working in-person with customers is our main priority, we also believe the office environment enables more opportunities to celebrate wins, collaborate effectively, and build strong relationships across teams.

Responsibilities:

• Participate in the installation, operation, and scaling of the Appian platform.

• Develop expertise in Appian technical skills and apply them to support customer environments.

• Provide exceptional customer interaction (verbal and written) with increasing independence.

• Gain experience in systems administration (e.g., Linux, Windows) with IaaS Solutions (e.g., Amazon Web Services, Google Compute Engine, or Microsoft Azure)2 . Experience with administering and managing an on-prem installation of an Appian environment is a plus

• Administer one or more RDMS platforms (e.g., MySql, Oracle, DB2, SQL Server, Postgres, MariaDB) with increasing independence. 

• Utilize programming/scripting skills (e.g., Java, Javascript, BASH, Perl, Ruby, C#, PHP) to support platform operations. 

• Develop an understanding of business processes within our clients' industries. 

• Exposure to Kubernetes is a plus

Basic Qualifications:

• Bachelor’s degree in any Engineering discipline, Computer Science, Mathematics, Information Technology, or similar field. 

• Approximately 2-4 years of experience in IT systems administration, building, maintaining, scripting, patching, & managing hosts, databases, and interconnected Cloud services. 

• US Citizenship - candidates being considered for Public Sector roles must be a U.S. citizen and be able to obtain and maintain a security clearance (level may vary). 

• CompTIA Security+ certification required prior to or directly following onboarding.

What Impact You'll Have: 

We are looking for a Senior Data Scientist, with experience processing and analyzing large datasets, who will use their technical knowledge, experience, and customer-centric focus to create and deliver world-class analytic processes, scripting solutions, and data modeling content. This is a mission-driven opportunity to support the DoD and Intelligence Community.   The Data Scientist will coordinate with our clients to understand questions and issues involving the client’s datasets, then determine the best method and approach to create data-driven solutions within program guidelines. This position will be relied upon as a Subject Matter Expert (SME), and be expected to lead/assist in the development of automated processes, architect data science solutions, automated workflows, conduct analysis, use available tools to analyze data, remain adaptable to mission requirements, and identify patterns to help solve some of the complex problems that face the DoD and Intelligence Community (IC). 

What You'll Be Owning: 

• Work with large structured / unstructured data in a modeling and analytical environment to define and create streamline processes in the evaluation of unique datasets and solve challenging intelligence issues
• Lead and participate in the design of solutions and refinement of pre-existing processes
• Work with Customer Stakeholders, Program Managers, and Product Owners to translate road map features into components/tasks, estimate timelines, identify resources, suggest solutions, and recognize possible risks
• Use exploratory data analysis techniques to identify meaningful relationships, patterns, or trends from complex data
• Combine applied mathematics, programming skills, analytical techniques, and data to provide impactful insights for decision makers
• Research and implement optimization models, strategies, and methods to inform data management activities and analysis
• Apply big data analytic tools to large, diverse sets of data to deliver impactful insights and assessments
• Conduct peer reviews to improve quality of workflows, procedures, and methodologies
• Help build high-performing teams; mentor team members providing development opportunities to increase their technical skills and knowledge

What You Must Have: 

• Active TS/SCI Clearance with ability to obtain a CI Poly
• 10+ years of relevant experience. (A combination of years of experience & professional certifications/trainings can be used in lieu of years of experience)
• Experience supporting IC operations Possess expert level knowledge to manipulate and analyze structured/ unstructured data
• Demonstrated experience in data mining and developing/maintaining/manipulating databases
• Demonstrated experience in identifying potential systems enhancements, new capabilities, concept demonstrators, and capability business cases
• Demonstrated experience using GOTS data processing and analytics capabilities to modernize analytic methodologies
• Demonstrated experience using COTS statistical software (Map Large, Tableau, MatLab) for advanced statistical analysis of operational tools and data visualization which enables large datasets to be interrogated and allows for patterns, relationships, and anticipatory behavioral likelihoods that may not be apparent using traditional single discipline means Knowledge of advanced analytic methodologies, and experience in implementing and executing those methodologies to enable customer satisfaction
• Demonstrated experience in directing activities of highly skilled technical and analytical teams responsible for developing solutions to highly complex analytical/intelligence problems
• Experienced in conducting multi-INT and technology specific research to support mission operations
• Possess effective communications skills; capable of providing highly detailed information in an easy-to-understand format

What Would Be Nice to Have:

• Possess Master's degree in Data Science or related technical field Experience developing and working with Artificial Intelligence and Machine Learning (AI/ML)
• Demonstrated experience of advanced programming techniques, using one or more of the following: HTML 5/Javascript, ArcObjects, Python, Model Builder, Oracle, SQL, GIScience, GeospatiavAnalysis, Statistics, ArcGIS Desktop, ArcGIS Server, Arc SDE, ArcIMS.
• Experience using NET, Python, C++, and/or JAVA programming for web interface development and geodatabase development. 
• Experience building and maintaining databases of GEOINT, SIGINT, or OSINT data related to the area of interest needs.
• Data Visualization Experience which may include Matrix Analytics, Network Analytics, Graphing Data that assist the analytical workforce in generating common operational pictures depicting fused intelligence and information to support informal assessments and finished products

What Impact You'll Have: 

We are looking for a Senior Data Scientist, with experience processing and analyzing large datasets, who will use their technical knowledge, experience, and customer-centric focus to create and deliver world-class analytic processes, scripting solutions, and data modeling content. This is a mission-driven opportunity to support the DoD and Intelligence Community.   The Data Scientist will coordinate with our clients to understand questions and issues involving the client’s datasets, then determine the best method and approach to create data-driven solutions within program guidelines. This position will be relied upon as a Subject Matter Expert (SME), and be expected to lead/assist in the development of automated processes, architect data science solutions, automated workflows, conduct analysis, use available tools to analyze data, remain adaptable to mission requirements, and identify patterns to help solve some of the complex problems that face the DoD and Intelligence Community (IC). 

What You'll Be Owning: 

• Work with large structured / unstructured data in a modeling and analytical environment to define and create streamline processes in the evaluation of unique datasets and solve challenging intelligence issues
• Lead and participate in the design of solutions and refinement of pre-existing processes
• Work with Customer Stakeholders, Program Managers, and Product Owners to translate road map features into components/tasks, estimate timelines, identify resources, suggest solutions, and recognize possible risks
• Use exploratory data analysis techniques to identify meaningful relationships, patterns, or trends from complex data
• Combine applied mathematics, programming skills, analytical techniques, and data to provide impactful insights for decision makers
• Research and implement optimization models, strategies, and methods to inform data management activities and analysis
• Apply big data analytic tools to large, diverse sets of data to deliver impactful insights and assessments
• Conduct peer reviews to improve quality of workflows, procedures, and methodologies
• Help build high-performing teams; mentor team members providing development opportunities to increase their technical skills and knowledge

What You Must Have: 

• Active TS/SCI Clearance with ability to obtain a CI Poly
• 10+ years of relevant experience. (A combination of years of experience & professional certifications/trainings can be used in lieu of years of experience)
• Experience supporting IC operations Possess expert level knowledge to manipulate and analyze structured/ unstructured data
• Demonstrated experience in data mining and developing/maintaining/manipulating databases
• Demonstrated experience in identifying potential systems enhancements, new capabilities, concept demonstrators, and capability business cases
• Demonstrated experience using GOTS data processing and analytics capabilities to modernize analytic methodologies
• Demonstrated experience using COTS statistical software (Map Large, Tableau, MatLab) for advanced statistical analysis of operational tools and data visualization which enables large datasets to be interrogated and allows for patterns, relationships, and anticipatory behavioral likelihoods that may not be apparent using traditional single discipline means Knowledge of advanced analytic methodologies, and experience in implementing and executing those methodologies to enable customer satisfaction
• Demonstrated experience in directing activities of highly skilled technical and analytical teams responsible for developing solutions to highly complex analytical/intelligence problems
• Experienced in conducting multi-INT and technology specific research to support mission operations
• Possess effective communications skills; capable of providing highly detailed information in an easy-to-understand format

What Would Be Nice to Have:

• Possess Master's degree in Data Science or related technical field Experience developing and working with Artificial Intelligence and Machine Learning (AI/ML)
• Demonstrated experience of advanced programming techniques, using one or more of the following: HTML 5/Javascript, ArcObjects, Python, Model Builder, Oracle, SQL, GIScience, GeospatiavAnalysis, Statistics, ArcGIS Desktop, ArcGIS Server, Arc SDE, ArcIMS.
• Experience using NET, Python, C++, and/or JAVA programming for web interface development and geodatabase development. 
• Experience building and maintaining databases of GEOINT, SIGINT, or OSINT data related to the area of interest needs.
• Data Visualization Experience which may include Matrix Analytics, Network Analytics, Graphing Data that assist the analytical workforce in generating common operational pictures depicting fused intelligence and information to support informal assessments and finished products

OVERVIEW

Streamline Defense is hiring a Senior Exploitation Specialist / Data Steward to support the NGA Analytics Technology Program (ATP) at NGA Washington. You will own the structure, integrity, and accessibility of geospatial data, applying RDBMS expertise and enterprise geodatabase knowledge to ensure analysts have clean, well-organized data when and where they need it.

RESPONSIBILITIES

• Manage geospatial and tabular data within enterprise databases supporting NGA analytic missions
• Apply data normalization, performance tuning, and schema design best practices to enterprise data assets
• Maintain enterprise geodatabases including Spatial Database Engines (SDEs)
• Support data extraction, metadata management, and geo-referencing of intelligence information
• Operate independently at a senior level supporting ATP data management requirements

REQUIREMENTS

• Active TS/SCI security clearance
• 10+ years of relevant experience. A combination of education, professional certifications, and training may be substituted in lieu of years of experience.
• Bachelor's degree in a quantitative or technical field (Data Management, Data Engineering, Information Systems, Data Science, Computer Science, Software Engineering, Statistics, Mathematics, Physics, Cartography, Geospatial Sciences, or Physical Sciences), OR equivalent combination of relevant coursework (minimum 30 semester hours, with at least 15 in Statistics and/or Mathematics) and database management experience totaling 4+ years
• Demonstrated understanding of GIS, data schemas, and geo-referencing of information
• Knowledge of extraction and metadata specifications
• Knowledge of RDBMS architectures, data normalization, and performance tuning
• Knowledge of enterprise geodatabases including Spatial Database Engines (SDEs)
• Hands-on knowledge of ArcGIS Suite, ArcGIS for Server, Excel, Access, SQL, and Oracle for spatial data storage and management

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Role Summary:

The Manager, Process Server Experience & Communications owns the communication systems, education strategy, and engagement programs that shape how ABC Legal's process server network experiences the platform. This role is less about building training content and more about ensuring process servers feel informed, supported, and prepared — through the right message, at the right time, in the right format. 

This role sits within the Process Server Experience pillar and partners closely with the Manager, Process Server Engagement & Retention, as well as the broader Process Server Network teams. 

Reports to: VP, Process Server Network

Key Responsibilities:

• Own the end-to-end communication strategy for process servers, including app updates, policy changes, onboarding touchpoints, and performance-related messaging
• Develop and implement structured communication plans that replace ad hoc outreach, ensuring messaging is clear, timely, and coordinated across teams
• Translate complex operational and compliance information into clear, concise, and actionable messaging for a non-desk workforce
• Design and deliver onboarding and training content tailored for independent contractors, using accessible, flexible formats (e.g., short-form, mobile-friendly content)
• Audit and continuously improve educational content, focusing on what drives real behavior change rather than content volume
• Manage and maintain the knowledge base, ensuring all process server–facing resources are accurate, up to date, and easy to navigate
• Identify and act on operational feedback signals, including support ticket trends, content gaps, and areas of confusion, and translate insights into content or process improvements
• Partner cross-functionally with teams such as Support, Product, and Operations to align messaging, sequence communications, and ensure consistency
• Collaborate with Engagement & Retention partners to support community initiatives through clear, consistent messaging that reinforces tone and brand
• Prepare internal teams for external communications by providing context, messaging guidance, and toolkits to ensure a seamless support experience

Qualifications: 

• Experience managing communications or content programs for a distributed, non-desk audience (gig workers, field technicians, drivers, or similar) 
• Familiarity with CRM or messaging platforms (such as HubSpot or similar tools), including the ability to build and launch basic campaigns
• Strong written communication skills with a clear, conversational, and empathetic tone — able to translate complex information into plain language
• Demonstrated ability to move work forward efficiently, prioritizing progress and iteration over perfection
• Background or exposure to performance support, human-centered design, instructional design, or related fields
  
• Experience coordinating cross-functional communication across multiple stakeholders with competing priorities 
• Comfort with LMS platforms and a willingness to quickly learn new tools 

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Company sponsored Orca Card
• Growth opportunities 

Schedule: Monday through Friday, 8am to 5pm, remote.

Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida

Salary Range: $54,400 -$64,000

Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach

Role Summary:

The Senior Director, Marketplace Strategy sets the direction for how jobs reach the right process servers quickly, how the network gets paid in ways that sustain performance, and how ABC Legal builds a marketplace that is faster, more reliable, and more competitive over time. 

This is a senior leadership role at the intersection of supply economics, behavioral design, and operational strategy. You won’t just manage systems — you’ll define the logic behind them and build the team’s capability to run a high-performing marketplace. You’re comfortable with ambiguity, energized by complex problems, and know how to move forward without waiting for perfect information. 

Reports to: VP, Process Server Network 

Key Responsibilities:

• Define and lead marketplace strategy across dispatch, pricing, and incentives to improve speed, reliability, and cost efficiency
• Own job routing and allocation logic, optimizing for geography, urgency, and performance while balancing fairness and quality
• Establish and evolve pay and pricing models that support both customer competitiveness and sustainable earnings for process servers
• Design and manage incentive programs that drive key behaviors such as speed, accuracy, and consistency
• Partner with Product, Engineering, and Operations to translate strategy into scalable systems and tools
• Own core marketplace performance metrics (e.g., utilization, time-to-placement, completion rates, cost efficiency) and drive continuous improvement
• Identify inefficiencies across the marketplace and implement solutions that improve performance without eroding network trust
• Lead experimentation efforts, including pilots and A/B tests, to evaluate and scale changes in dispatch, pricing, and incentives
• Partner with data teams to strengthen forecasting, coverage planning, and marketplace insights
• Ensure clear communication of marketplace logic and changes across internal teams and to the broader network

Qualifications: 

• Experience leading strategy in complex environments such as marketplaces, gig economy platforms, logistics, or similar systems
• Strong understanding of supply and demand dynamics, pricing strategy, dispatch or routing logic, and incentive design
• Demonstrated ability to drive measurable business outcomes and influence user behavior
• Fluency in unit economics and financial modeling, with the ability to evaluate trade-offs across cost, quality, and speed
• Experience designing and running experiments or pilots with clear hypotheses and measurable outcomes
• Proven ability to work cross-functionally with Product, Engineering, Data, and Operations teams
• Comfortable operating in ambiguous, fast-paced environments and setting direction without fully defined roadmaps
• Strategic thinker with a bias toward action and strong problem-solving skills
• Experience building or scaling systems in early or growth-stage environments preferred
• Strong communication skills with the ability to clearly explain complex concepts and strategies

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Growth opportunities 

Schedule: Monday through Friday, 8am to 5pm, remote.

Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida

Salary Range: $102,000 to $120,000

Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.

DevOps Engineer

The DevOps Engineer is responsible for the design, development, and lifecycle management of automation and integration solutions across Alarm.com’s cloud infrastructure and application platforms. This individual will lead the implementation and operation of continuous integration, automated deployment, and infrastructure-as-code solutions that support the delivery of Alarm.com’s life safety and home automation applications.

This role works closely with Software Engineering, Quality Engineering, Cloud Operations, Security, and Release Management teams to onboard and support applications throughout the full software development lifecycle. The position combines hands-on engineering with operational responsibility to ensure the availability, performance, scalability, and reliability of Alarm.com’s cloud platforms and applications.

Responsibilities

The Engineer's primary job responsibilities include:

• Design and develop tools and frameworks that enable continuous integration and automated infrastructure management across all layers of the cloud stack, including servers, storage, networking, operating systems, management infrastructure, applications, monitoring, and alerting.
• Implement and maintain infrastructure-as-code solutions using technologies such as Ansible, AWX, Puppet, and Terraform to support scalable and repeatable infrastructure deployments.
• Provide technical guidance to engineering teams on best practices for deploying and operating software within the Alarm.com cloud environment.
• Develop a deep understanding of the architecture and operational characteristics of the Alarm.com cloud platform and implement solutions that improve system reliability, performance, and predictability.
• Evaluate, architect, and implement infrastructure solutions and migrate on-premises workloads to hyperscaler environments including AWS and Azure.
• Troubleshoot infrastructure and application issues across development, staging, and production environments.
• Participate in on-call rotations and incident response to maintain the stability and performance of production services.
• Collaborate with Cloud Engineering, Software Engineering, and Quality Engineering teams to improve operational efficiency and system observability.
• Develop and maintain operational runbooks, monitoring standards, and alert metrics to support platform health and stability.
• Support application deployments and improvements across the full software development lifecycle.
• Enable automation and operational improvements using scripting languages and modern DevOps tooling.
• Other duties as assigned.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related technical field preferred.
• Minimum 3 years of DevOps or cloud infrastructure engineering experience.
• Hands-on experience with cloud and virtualization technologies including VMware, AWS, and Azure.
• Experience with configuration management and infrastructure-as-code tools such as Ansible, AWX, Puppet, and Terraform.
• Working knowledge of Linux and Windows operating systems in enterprise environments.
• Experience with containerization and orchestration technologies including Docker, Kubernetes (K8s), Azure Kubernetes Service (AKS), and Rancher.
• Familiarity with server monitoring and application performance monitoring solutions such as PagerDuty, Grafana, OpenTelemetry, New Relic, Dynatrace, and AppDynamics.
• Experience with CI/CD pipelines and DevOps tooling including GitHub Actions, Octopus Deploy, Atlassian tools, Git, and ArgoCD.
• Familiarity with secrets and artifact management technologies including Vault and Artifactory.
• Experience with scripting or programming languages such as Bash, Python, Go, C#, and PowerShell.
• Experience supporting operational processes including multi-tiered escalation and on-call procedures.
• Ability to work both independently and collaboratively within a team environment.
• Strong problem-solving skills and a self-directed approach to investigating and resolving technical issues.
• Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

Preferred Qualifications

• Experience supporting highly available SaaS environments with 99.999% uptime requirements.
• Experience operating large-scale cloud infrastructure supporting distributed applications.

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

Your Impact

As a Technical Account Manager, you will be a key player in deploying and supporting Axon’s software solutions directly within law enforcement agencies. You will leverage your expertise in Axon products and services to provide high-level technical support, manage complex deployments, and foster strong customer relationships. You will serve as the primary point of contact for your assigned agencies, handling major technical issues, driving software adoption, and acting as an advocate for the customer within Axon. Your work will contribute to enhancing public safety and saving lives by ensuring our technology is effectively utilized by those who need it most.

What You’ll Do

Location: Remote with 80% travel to agency locations in the US
Reports To: Manager of Technical Account Management Services

• Lead Technical Support: Act as the main technical liaison for assigned agencies, diagnosing and resolving complex technical issues with Axon's products and services.
• Drive Deployments: Collaborate with deployment teams to design, configure, test, and implement Axon software solutions, ensuring successful rollouts.
• Manage Crisis Situations: Respond quickly to critical technical issues, acting as a crisis manager to restore functionality and minimize impact on agency operations.
• Advocate for Customers: Represent agency needs and feedback internally at Axon, influencing product development and service improvements.
• Promote Best Practices: Guide agencies through change management processes, identifying pain points and providing solutions to optimize software usage and adoption.
• Collaborate Across Teams: Work closely with cross-functional teams, including engineering, product management, and sales, to ensure a seamless customer experience.
• Data Management and Reporting: Utilize tools like Microsoft Power BI, SQL Server, and Form Builder/JSON to build custom dashboards, manage data integrations, and support reporting needs.
• Training and Education: Provide advanced training and training documentation to agency staff on Axon’s products and services, ensuring they are well-equipped to use the tools effectively.
• Provide Onsite Support: Work onsite with customers to resolve issues, provide training, and ensure the agency's needs are met promptly.

What You Bring

• Education: Bachelor’s degree in business administration, computer science, or a related field, or equivalent experience.
• Experience: 4+ years of experience in a technical account management or similar customer-facing role, preferably within the public safety or software sectors.
• Technical Expertise: Demonstrated experience in deploying SaaS solutions, including configuring, testing, and troubleshooting complex software applications.
• Customer Relationship Management: Proven ability to build and maintain relationships with diverse stakeholders, acting as a trusted advisor and advocate for customers.
• Cross-Functional Collaboration: Experience working with cross-functional teams (engineering, marketing, sales, customer support) to deliver high-quality support and product improvements.
• Problem Solving: Strong skills in root cause analysis, troubleshooting, and the use of tools like Splunk, JIRA, and Salesforce.
• Technical Skills: Advanced knowledge of Windows OS, networking (routing, switching, Wi-Fi), cloud solutions, virtualization, and storage.
• Data Analytics and Reporting: Experience with data management and reporting tools (Microsoft Power BI, SQL Server) and creating meaningful insights.
• Flexibility: Willingness to work onsite with customers and be available outside of normal business hours for critical issues.
• Compliance: Ability to pass a Criminal Justice Information Services (CJIS) background check and handle confidential information with discretion.
• Advanced Technical Skills: Experience building custom dashboards, writing SQL queries, and using advanced analytics tools.
• Experience in Public Safety: Previous experience supporting or working with public safety or law enforcement agencies.
• Certifications: Relevant technical certifications (e.g., Microsoft, Cisco, ITIL) are a plus.
• Law Enforcement Systems: Familiarity with law enforcement software systems such as RMS, CAD, and CJIS standards is highly desirable.
• Must pass a Criminal Justice Information Service (CJIS) background check and maintain CJIS clearance. Handle confidential and highly sensitive information

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Overview

Responsibilities

• Participate in advanced Professional Services engagement types, including:
  • Enterprise migrations and architecture modernization efforts
  • System challenge resolution and advanced troubleshooting
  • System Recovery Confidence Exercises and disaster recovery protection
  • System proofs of concept for advanced ArcGIS Enterprise deployments
  • Advanced ArcGIS Enterprise and database upgrades and deployments
  • Windows, Linux, and Kubernetes‑based deployments
• Apply working knowledge of technologies that complement ArcGIS Enterprise, including relational databases (RDBMS), NoSQL stores, object storage systems, SAN, NAS, and related enterprise data tier components.
• Apply understanding of server‑side servicing stack models, enterprise authentication methods (native credentials, domain‑based authentication, SAML/OIDC, and related protocols), and foundational networking concepts such as TCP/IP, DNS, routing, and TLS.
• Lead customers and colleagues using well‑defined, repeatable system engineering methods that create shared understanding and successful outcomes at the intersection of ArcGIS Enterprise and enterprise IT systems.
• Collaborate closely with Professional Services staff to resolve complex technical challenges and support the technical growth and skill development of less‑experienced colleagues.

Requirements

• 5+ years of professional experience implementing and supporting enterprise GIS systems
• Experience administering ArcGIS Enterprise
• Familiarity with troubleshooting technical issues in server‑based systems
• Demonstrated ability to consistently apply a systematic, best‑practice‑driven approach to system engineering
• Ability to clearly communicate technical concepts to customers, executives, and technical and non‑technical audiences
• Ability to travel up to 25%
• Bachelor’s degree in Computer Science, Mathematics, Geographic Information Systems (GIS), or a related STEM field

Recommended Qualifications

• Knowledge of or interest in additional ArcGIS technologies
• Practical experience with one or more major cloud providers
• Experience with scripting and/or programming languages such as shell scripting, Python, PowerShell, or similar
• System administration experience with Windows, Linux, and/or Kubernetes platforms
• Knowledge of or interest in networking concepts including HTTP, TCP, TLS, DNS, firewalls, and proxy technologies

#LI-MN1

#LI-Onsite

What Impact You'll Have

Developers for this position will be active in all phases of software development: design, implementation, testing, deployment, and support. In this position, you will work within small teams to develop and deploy mission-critical systems, reverse-engineer network application protocols, and develop tools for complex data and network analysis.

What You'll be Owning

• Applications developed will vary from stand-alone scripts to complex, multi-threaded client / server architectures.
• Successful candidates will be strong engineers who can prioritize well, communicate clearly, and have a consistent track record of delivery.
• The development team requires creative engineering balanced with high quality and customer focus. You will have the ability to work in an entrepreneur environment and be able to contribute to a high-energy team.

What You Must Have

• Active TS/SCI with the ability to obtain a poly
• A Bachelor’s degree or foreign equivalent in Computer Science or a related field.
• Experience writing and debugging multi-threaded applications.
• Strong understanding of the TCP/IP stack and network protocols, especially as concerns communication of applications on the Internet. 

What Would be Nice to Have

• Familiarity with running/operating/debugging in a Linux environment. OS Internals(Windows/Linux/MacOS/Android/IOS). Kernel/User space boundaries and interactions.
• Various CPU architectures, with focus on x86/64 and ARM. Linkers and loaders, differing compiler technologies.
• Memory management concepts and application through CPU architectures.
• Expert in C/C++ and Assembly.
• Can tackle any other language to suit. Process privilege models.
• OS design weaknesses.
• Binary reverse engineering/IDA Pro/radare or similar framework experience.
• Vulnerability research methods for various architectures and systems.
• Familiarity with machine/statistical learning concepts a plus Embedded development experience a plus Experience exploiting newly deployed technologies a plus.

#LI-PS1

Why do you need to choose between doing important work and having a fulfilling life? At Ardent, we have both. Ardent employees are committed to solving our customers’ most difficult problems—and we are committed to the well-being, personal goals, and professional development of our employee. We are “All In.” We put forth our strongest effort possible to get the mission accomplished and we do it together. We respect the skills and experience you bring to the Ardent team. And we provide a rewarding environment to help you succeed. 

We offer highly competitive benefits, professional development opportunities, and an exceptional culture that embraces flexibility, innovation, collaboration, and career growth. A collective service mindset underpins our work, and a shared camaraderie to serve clients, colleagues and our communities set us apart. Our full commitment to being "All In" for our employees and our clients is not just our approach, it is our standard. If this sounds like the perfect fit for you, choose Ardent and make a difference with us. 

Ardent is seeking a GIS Technical Lead to join our team.  

This is an on-site position, located in Quantico, VA.

Position Description:

Ardent is seeking a GIS Technical Lead to provide technical leadership across geospatial applications, data environments, and system operations for federal government programs. This role focuses on advanced ArcGIS platform administration, spatial analysis, and enterprise geospatial data management while guiding technical teams and supporting mission-critical initiatives. The lead will operate within secure environments requiring elevated access and will translate complex GIS concepts into actionable solutions aligned with stakeholder needs and program objectives.

Responsibilities and Duties:

• Lead and support ArcGIS Enterprise, ArcGIS Online, and ArcGIS Pro environments.
• Perform advanced spatial analysis to support mission and operational requirements.
• Administer GIS servers and manage enterprise geospatial systems.
• Oversee SDE and SQL-based geospatial database management activities.
• Develop and maintain scripts using Python, R, and JavaScript for automation and analysis.
• Support and implement Field Maps and Survey123 solutions.
• Provide technical guidance and mentorship to GIS team members.
• Coordinate with stakeholders to gather requirements and align GIS solutions to mission needs.
• Translate GIS concepts and technical outputs into actionable plans.
• Ensure data integrity, system performance, and reliability across geospatial platforms.
• Support elevated and administrative access functions within GIS environments.
• Document technical processes, system configurations, and workflows.

Requirements: 

• Active TS/SCI required.
• Bachelor’s degree in Geography or Related field
• 5+ years of experience supporting GIS applications.
• 3+ years of relevant technical leadership or advanced GIS experience.
• Experience with ArcGIS Enterprise, ArcGIS Online, and ArcGIS Pro.
• Experience with GIS server administration.
• Experience with SDE and SQL database management.
• Proficiency in Python, R, and JavaScript.
• Experience performing advanced spatial analysis.
• Experience with Field Maps and Survey123.
• Ability to mentor technical teams and coordinate with stakeholders.
• Ability to translate GIS concepts into actionable plans.
• DCWF qualification required.

Preferred Qualifications:

• ESRI Professional Certification.
• Experience supporting federal or government geospatial programs.
• Experience working in secure or compliance-driven environments.

Due to the nature of the work we support, all candidates in consideration for this role must be willing to undergo the government issued background investigation process. We highly encourage all Veterans and those with disabilities to apply.

Ardent is an equal opportunity employer. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression, or any other basis protected by state, local, or federal law.

About the role

The Platform Engineering (PE) team is responsible for the end-to-end build, scale and management of the infrastructure required to operate Netskope products and services. Within PE, the Data Center Infrastructure team is responsible for building and deploying the network infrastructure and data centers that support the Netskope Cloud Security Platform.

What’s in it for you

Netskope is looking for a Data Center Infrastructure Engineer that is highly proficient in the deployment and maintenance of data center equipment including servers, switches, power distribution units, as well as all related cabling and connectivity. The Ideal candidate has spent a large amount of time in data centers and is able to delegate some tasks to remote hands engineers. They should have experience with high-density production environment data center configurations with excellent hardware break/fix troubleshooting skills. Working at scale is a must, as Netskope has 100+ POPs globally with more getting deployed every year. Netskope’s DCI/Deployment team requires you to have the ability to work autonomously through routine tasks while working cross-functionally with other internal and external teams for larger initiatives. Work in the evenings and weekends will be required occasionally as well as participation in an on-call rotation since this is a customer facing production environment.

What you will be doing

• Coordinate data center remote hands to perform various hardware troubleshooting tasks like replacing power supplies, memory modules, drives, cables, motherboard, etc
• Work with various vendors to receive and verify new equipment for BOM’s
• Create data center diagrams and rack elevations
• Occasionally travel to local and remote data center locations for break/fix hardware replacements or other projects (passport is required)
• Coordinate with internal service owners to schedule downtime for server component replacements
• Submitting LOA to colocation vendors to activate new transit circuits
• Run validation tools to confirm rack server to switch connectivity pre and post shipment
• Maintain an updated inventory of spare parts and accessories at each data center
• Standardized documents, references, and procedures that explain common recurring tasks in data centers
• Work with internal teams on Jira projects to complete tasks
• Open tickets for shipping and receiving equipment to and from remote data centers
• Point of contact for data center hardware related projects
• Attend weekly meetings to provide updates on projects and tasks

Required skills and experience

• Knowledge of industry structured cabling standards and best-practices
• Experience working with copper and fiber cables (CAT6, SFP+, QSFP+, LC, SC)
• Shipping and receiving equipment to and from remote data centers
• Meticulous attention to detail and inventory organizational skills
• Project and team management experience
• 8+ years of on-prem large scale data center experience supporting the data center equipment and/or infrastructure (Power, Space, Cooling, Equipment)
• Experience setting up RAID, IPMI, and BIOS configurations
• Data center support including rack, stack, and cabling infrastructure
• Hands-on experience with break/fix and building servers (bare metal chassis, adding motherboard, CPU, RAM, drives, cables, etc)
• Expert level hardware troubleshooting experience with Supermicro, Opengear, Arista, Juniper.
• Power consumption understanding (3-phase, single-phase, KW, KVA)
• Deep linux understanding with experience using ssh, bash, scp, grep, awk

Desired Tools and Skillset:

• DCIM
• Linux
• Zabbix
• Jira
• Confluence
• GitHub
• Google Sheets/Docs
• SumoLogic

Bonus Points:

• FedRAMP/PBMM and other government compliances

Education

• Bachelor’s Degree or higher in Computer Science, Engineering, or a combination of comparable education and experience typically obtained by 5 or more years of related work experience.​

#LI-SC1

What Impact You’ll Have

GRVTY’s team provides tactical data engineering solutions. We embed skilled Data Engineers, Data Scientists, and ETL Developers directly into intelligence analyst groups to be their go-to data wranglers. We develop new tools, code, and services to execute data engineering activities. Our engineers work to collect, process, and feed analytic tools, turning data into intelligence in response to immediate mission needs, with direct impact on real world situations. You will see your work used here on a daily basis, and you'll have the opportunity to support a variety of Sponsor mission organizations and mission partner organizations. This is a time of development and growth on the program, with an increasing number of missions being supported. The work is high impact and important, and the customer moves quickly. The environment is fast-paced, flexible, and open to innovation - you'll have more latitude here in choosing how to achieve results than on many other projects. The customer cares more about what you can do as opposed to your years of
experience, and work hours are typically quite flexible - roll up your sleeves, get things done, and no one cares much about the specific hours that you work. The work space itself is also quite nice, and there is an excellent cafeteria! The tech stack on this team is rather huge and includes Python (Pandas, numpy, scipy, scikit-learn, standard libraries, etc.), Python packages that wrap Machine Learning (packages for NLP, Object Detection, etc.), Linux, AWS/C2S, Apache NiFi, Spark, pySpark, Hadoop, Kafka, ElasticSearch, Solr, Kibana, neo4J, MariaDB, Postgres, Docker, Puppet, and many others. Work on this program takes place in McLean, VA and in various field offices throughout Northern VA (we cannot support remote work) and requires a TS/SCI + Polygraph clearance (acceptable to this customer).

What You’ll Be Owning

GRVTY is seeking a Senior Infrastructure Engineer with a TS/SCI + Poly clearance (applicable to this customer) to join one of our top projects in Chantilly, VA. As a Senior Infrastructure Engineer, you will play a pivotal role in managing and maintaining the critical infrastructure that supports a datacenter environment. Your responsibilities will include overseeing the operation and optimization of servers, networks, and storage systems to ensure seamless performance and reliability. You will be tasked with configuring and managing Cisco switches and firewalls, as well as working with HPE and Dell servers to deliver robust and scalable solutions. Additionally, you will handle advanced storage systems, including Dell, HPE, and PureStorage Network Attached Storage, ensuring data integrity and accessibility. Your expertise will also be required to manage copper and fiber cabling, ensuring efficient connectivity across the infrastructure.

What You Must Have

• Active TS/SCI with Polygraph Clearance
• Experience in a datacenter environment and strong background in data center operations
• Experience in power and cooling capacity management
• Hands-on experience with hardware and network configurations
• Proven track record of managing complex infrastructure environments and a deep understanding of enterprise-grade hardware and networking solutions
• Familiarity with Cisco networking equipment, HPE and Dell hardware, and advanced storage solutions

#LI-BPJ

What You’ll Be Owning:

In this role, you will support mission-critical intelligence operations by managing, structuring, and optimizing geospatial and enterprise data to ensure accuracy, accessibility, and usability across analytic environments. You will apply your expertise in GIS, data schemas, and georeferencing to organize and maintain spatial data, ensuring alignment with established metadata and extraction standards. Leveraging relational database management systems, you will design, normalize, and optimize data architectures to enhance performance and scalability, while supporting enterprise geodatabases such as Spatial Database Engines (SDEs). You will utilize tools including the ArcGIS Suite, ArcGIS for Server, SQL, Oracle, Excel, and Access to store, manage, and maintain high-quality datasets that enable downstream analysis. Additionally, you will collaborate with analysts and technical teams to improve data workflows, enforce data governance best practices, and ensure that data is structured to effectively support GEOINT and multi-INT mission requirements.

What You Must Have:

• Education/Experience:

Education: Bachelor's degree from an accredited college or university in Data Management, Data Engineering, Information Systems, Data Science, Computer Science, Software Engineering, Statistics, Mathematics, Physics, Cartography, Geospatial Sciences, Physical Sciences, or bachelor’s degree with 30 semester hours in a combination of Mathematics, Statistics, and Computer Science. At least 15 of the 30 semester hours must have included any combination of statistics and mathematics.

-OR-

Combination of Education and Experience: A minimum of 30 semester (45 quarter) hours of coursework in any area listed in Education above. At least 15 of the 30 semester hours must have included any combination of statistics and mathematics, plus experience that involves management of data within databases, or in a related area that demonstrates the ability to successfully perform the duties associated with this work. As a rule, every 30 semester (45 quarter) hours of coursework is equivalent to one year of experience Candidates should show that their combination of education and experience totals 4 years.

• Active TS/SCI clearance is required, with the ability to obtain a poly
• Experience: A minimum of 4 years of experience that involves management of databases or in a related field that demonstrates the ability to successfully perform the duties associated with this work.
• Demonstrated understanding of GIS, data schemas, and the geo-referencing of information.
• Knowledge of extraction and metadata specifications.
• Knowledge of Relational Database Management System (RDBMS) architectures, best practices for data normalization, and performance tuning/optimization techniques.
• Knowledge of enterprise geodatabases, such as Spatial Database Engines (SDEs).
• Knowledge of tools such as the ArcGIS Suite, ArcGIS for Server, Excel, Access, SQL, and Oracle for the storage, organization, and maintenance of spatial data.

What Would be Nice to Have: 

• Knowledge of scripting languages, such as R or Python.
• Demonstrated understanding of cartographic principles.
• Understanding of ArcGIS Online and Portal for managing data.
• Knowledge of Tableau.
• Certifications:
  • GEOINT Professional Certification - Fundamentals (F)
  • GEOINT Professional Certification – Geospatial Data Management (GDM)

#LI-KJ1

Staff Software Engineer, AI Enablement

Are you passionate about shaping the future of how software is built using next-generation AI paradigms? Do you thrive in fast-paced, innovative environments where no challenge is too big to tackle? Are you ready to accelerate the adoption of AI across an entire organization whose mission is to deliver real-world solutions that protect millions of homes and businesses every day? If you’re nodding along, we have an extraordinary role for you. 

At the core of our mission, the AI Group is enabling every team, across all departments, to harness the transformative potential of AI. As part of this initiative, we are looking for a Staff Software Engineer to actively champion this effort by solving hard problems, expediting development cycles, and pushing the boundaries of what’s possible.  

As a Staff Software Engineer, you’ll revolutionize coding practices with tools like Copilot, Agentic AI, and other new technologies, alongside traditional full-stack engineering work. Your entrepreneurial mindset, technical expertise, and passion for breakthrough innovation will empower teams to "move fast and break barriers" and drive tangible progress in every corner of the company.  

Join us if you are ready to tackle ambitious challenges and lead the charge in harnessing the power of AI to deliver impactful engineering solutions. 

WHAT’S IN IT FOR YOU?

• Opportunity to Accelerate Change: Be at the forefront of incorporating Agentic AI technologies across the company, while embracing traditional full-stack engineering responsibilities.
• Collaborate with outstanding people: We have a strong focus on teamwork, and we work to create a collaborative and welcoming environment that enables our teams to excel.
• Make an immediate impact: You can expect to be given real responsibility for bringing new technologies to the marketplace. You will be empowered to perform as soon as you join the team!
• Work with the latest technologies: You’ll gain exposure to a broad spectrum of IoT and SaaS technology. Our tech stack includes .NET, SQL Server, Kafka, Ember.js, Node.js, as well as native iOS and Android applications.
• Be Empowered: We don’t want to micro-manage you. We barely want to tell you what to do. We want you to own stuff and bring your experience to make those products best in class.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.com values working tougher and collaborating in person. Our employees work from the office 4 days a week.

WHAT CAN YOU DO FOR ALARM.COM?

• Agentic AI Adoption: Drive the adoption of Agentic AI practices across the organization, leveraging tools like Copilot and similar technologies to accelerate development cycles and improve engineering workflows.
• Feature and Product Development: Implement robust features and products by combining modern AI-driven processes with traditional full-stack development practices, addressing backend services, websites, external-facing APIs, and database-related tasks.
• Problem-Solving at Scale: Tackle large-scale, complex challenges using AI-first methodologies, creativity, and ambition. Lead experiments to convert ambitious solutions into repeatable processes.
• Cross-Team Collaboration: Collaborate closely with device engineers, business partners, and other engineering teams to integrate next-generation AI tools and workflows seamlessly into existing ecosystems.
• Technology Spectrum Work: Engage across diverse platforms and technologies, including IoT devices, distributed SaaS systems, and agent-based solutions, while embracing and learning new methodologies.
• Code Leadership: Act as a hands-on contributor and mentor, working on backend services, websites, and databases. Lead the creation of scalable, high-throughput, and high-availability services using AI-enabled workflows.
• Research & Best Practices: Investigate emerging AI technologies and define reusable frameworks, processes, and best practices for organizational scaling and impact.
• Other duties as assigned

WHAT DO YOU NEED?

• Bachelor’s in Computer Science, Computer Engineering, a related field or equivalent work experience
• 8+years of professional software development experience
• Startup Experience: You thrive in environments of rapid iteration and ambiguity. Your entrepreneurial spirit drives you to tackle problems, take ownership, and deliver impactful solutions under fast-paced conditions.
• AI Assisted Coding & Full-Stack Expertise: You have experience coding with autonomous agents, vibe coding, or working with AI copilots, combined with strong skills in full-stack engineering.
• Be A Bold Innovator: You embrace the “no problem is too big to tackle” mantra, relishing the opportunity to take on ambitious challenges and convert ideas into actionable results.
• Technical Acumen: You’re fluent in modern programming languages and paradigms (e.g., Python, C#, JavaScript, distributed systems, event streaming platforms such as Kafka) and capable of advancing IoT and SaaS technologies.
• Collaborative Mindset: You’re emotionally intelligent and comfortable working across diverse technical and non-technical teams to drive organizational change.
• Builder Mentality: For you, building isn’t just a skill - it’s a way of life. You create, iterate, and scale with intent and urgency.
• Bias for Action: You balance speed with impact, deploying solutions and processes with measurable outcomes. You act fearlessly without waiting for perfect information. 

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.com values working together and collaborating in person.  Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

As a Lead Software Engineer working on the Appian platform, your mission will be to ensure Appian is always fast, scalable and up to whatever tasks our customers configure it to do. You will be solving problems of scale and flexibility that most engineers never see, building a product capable of serving our customers in ways you never imagined. Your scope extends from the high-performance data layer to the cross-platform user interface to the design tools used to create it.  

This role is based at our ​h​eadquarters in ​McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. 

Responsibilities:

• Contribute to Programming Language Design and Implementation (Appian SAIL framework)
• Leverage knowledge of data structures, algorithms, and design patterns to write software in a full-stack web environment.
• Leverage relevant software development experience to radiate best practices and faster development.
• Manage availability, latency, scalability and efficiency of the product by engineering reliability into software and systems.
• Contribute to software performance analysis and system tuning.
• Key contributor to team feature breakdowns/sizing and design of new feature implementations.
• Moderate degree of personal responsibility for the overall performance of the team, including capabilities, quality, stability and velocity.
• Perform code reviews which provide feedback not only on code quality, but on design and implementation.
• Build automation to prevent problem recurrence.
• Seek to identify opportunities for code refactoring and performance optimizations on a regular basis and champion these efforts within the team.
• Mentor junior software engineers by sharing best-practices and providing guidance on how to become more proficient.
• Share advanced/expert knowledge with others in the department, both on and off team; maintain a reputation as a key resource in those areas.
• Lead technological changes to keep platform modern.
• Effectively communicate technical designs verbally, visually and/or in writing for small to medium sized technical audiences.
• Contribute to Appian's long-term documentation through publishing relevant, high-quality content to Engineering's technical documentation site

Preferred Requirements: MS in Computer Science or related field/degree and 5+ years of relevant experience, or a BS and 7+ years of relevant experience; Experience in a high-volume or critical production service environment; Fluency in Java, React & Typescript; Experience with Multi-threading / Lock-Free vs. Locking; Experience with Performance analysis (Server load, Java / Javascript performance optimizations, UI speed, etc.)

Education: B.S. in Computer Science or related field/degree

Overview

In this position, you will deploy and optimize advanced and mission critical ArcGIS deployments. You will partner directly with customers to share best practices on advanced ArcGIS Enterprise deployment architecture and integration topics.

This team supports Defense and Intel clients. You will be part of a talented cross-functional team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the web and mobile applications you create.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position. 

Responsibilities

• Deploy and configure complex ArcGIS in a wide variety of environments across operation systems, cloud providers, security architectures, customer types and organizations, to meet the customer's service level agreement
• Plan and execute the migration of content from one ArcGIS deployment to another, encompassing different architectures, deployment strategies and software components
• Troubleshoot advanced ArcGIS deployments, providing guidance for platform components such as storage, networking and security
• Work closely with customers and partners to identify, design, and certify key GIS workflows for the ArcGIS platform
• Collaborate internally to help customer organizations align their technical objectives and business goals with Esri's technology platform

Requirements

• 12+ years of professional experience in a similar position supporting similar responsibilities
• Experience designing, implementing and/or administrating enterprise ArcGIS or other comparable IT systems (desktop, server and online)
• Broad system administration experience on Windows and/or Linux
• Working knowledge of at least one scripting or programming language (such as Python, PowerShell, Javascript, C#)
• Familiarity with network concepts and topics (such as domains, directories, DNS, HTTPS, firewalls, proxies, load-balancing)
• Experience with at least one RDBMS, including SQL query writing (such as SQL Server, Oracle, PostgreSQL)
• US citizenship with Active or Current (within 2 years of active) Top Secret Security Clearance with SCI eligibility
• Bachelor's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or STEM related field

Recommended Qualifications

• Master's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or STEM related field
• One or more industry-standard IT certifications (such as Esri, Microsoft, Amazon)
• CompTIA Security + certification
• Experience with Esri software including ArcGIS Enterprise, ArcGIS Desktop, ArcGIS Online, Portal for ArcGIS and ArcGIS Runtime and their associates APIs or interfaces
• Cloud-based system operations (SysOps)

#LI-SS2

#LI-Onsite

Overview

In this position, you will work closely with customers to help define geospatial-centric solutions and implementation of those solutions. You will solve complex geospatial problems by evaluating and translating the customer's business goals, objectives, and strategies.

The contributions you make will support our Defense and Intel customers across many industries. The work you do will enable customers to make meaningful decisions by leveraging location intelligence.

The teams you will work with are collaborative and forward leaning. They are problem solvers, listeners, facilitators, guides, and trusted advisers to thousands of ArcGIS users making a difference. We will benefit from the experience of working together as part of an extensive network of industry and technology experts.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position. 

Responsibilities

• Work closely with customers and partners to identify, design, and certify key GIS workflows for the ArcGIS platform
• Provide platform configuration guidance and best practices to customers regarding innovative solutions using Esri technology and content to help them make better decisions
• Identify the value of location within customer workflows and drive substantial return on their investment in Esri's enterprise platform and services
• Recommend relevant strategies, architectures, and solutions and work with customers to prepare implementation and migration strategies
• Present complex GIS technical demonstrations to various levels of staff in a diverse range of customer organizations
• Collaborate with customer IT organizations to align their technical objectives and business goals with Esri's technology enterprise

Requirements

• 5+ years of professional experience in a similar position, supporting similar responsibilities
• Professional experience designing, implementing, and/or administrating enterprise GIS solutions/systems that leverage the ArcGIS platform (Desktop, Server, and Online)
• Proven experience leveraging Esri's software capabilities including mapping, field operations, spatial analysis and data science, 3D visualization and analytics, data management, and developer APIs
• Pro-actively craft and propose solutions that clarify how GIS brings business value to address critical business challenges faced by customers, specifically in the Intelligence domain
• Proven experience with GIS workflow automation patterns
• Ability to clearly communicate technical ideas, whether to other technical peers or non-technical peers, project managers, and/or customers
• Exceptional interpersonal, written/verbal communication, multi-tasking, and presentation skills
• US citizenship with Active or Current (within 2 years of active) Top Secret Security Clearance with SCI eligibility
• Bachelor's degree in geography, computer science, mathematics, Geographic Information Systems (GIS), or STEM related field

Recommended Qualifications

• Master's degree in geography, computer science, mathematics, Geographic Information Systems (GIS), or STEM related field
• Programming and scripting experience with Python
• Domain experience around Defense and Intelligence content workflows
• CompTIA Security + certification
• Experience with current technology implementation patterns, including service-oriented and cloud computing architecture
• Understanding of IT integration concepts such as databases, web services, webhooks, mobile devices configurations, web browsers, IT system architecture concepts

#LI-SS2

#LI-Onsite

Overview

In this position, you will work closely with customers to help define geospatial-centric solutions and implementation of those solutions. You will solve complex geospatial problems by evaluating and translating the customer's business goals, objectives, and strategies.

The contributions you make will support our Defense and Intel customers. The work you do will enable customers to make meaningful decisions by leveraging location intelligence.

The teams you will work with are collaborative and forward leaning. They are problem solvers, listeners, facilitators, guides, and trusted advisers to thousands of ArcGIS users making a difference. We will benefit from the experience of working together as part of an extensive network of industry and technology experts.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position. 

Responsibilities

• Work closely with customers and partners to identify, design, and certify key GIS workflows for the ArcGIS platform
• Provide platform configuration guidance and best practices to customers regarding innovative solutions using Esri technology and content to help them make better decisions
• Identify the value of location within customer workflows and drive substantial return on their investment in Esri's enterprise platform and services
• Recommend relevant strategies, architectures, and solutions and work with customers to prepare implementation and migration strategies
• Present complex GIS technical demonstrations to various levels of staff in a diverse range of customer organizations
• Collaborate with customer IT organizations to align their technical objectives and business goals with Esri's technology enterprise

Requirements

• 5+ years of professional experience in a similar position, supporting similar responsibilities
• Professional experience designing, implementing, and/or administrating enterprise GIS solutions/systems that leverage the ArcGIS platform (Desktop, Server, and Online)
• Proven experience leveraging Esri's software capabilities including mapping, field operations, spatial analysis and data science, 3D visualization and analytics, data management, and developer APIs
• Pro-actively craft and propose solutions that clarify how GIS brings business value to address critical business challenges faced by customers, specifically in the Defense and Intel domain
• Proven experience with GIS workflow automation patterns
• Ability to clearly communicate technical ideas, whether to other technical peers or non-technical peers, project managers, and/or customers
• Exceptional interpersonal, written/verbal communication, multi-tasking, and presentation skills
• US citizenship and willingness and ability to maintain a US Security Clearance
• Bachelor's degree in geography, computer science, mathematics, Geographic Information Systems (GIS), or STEM related field

Recommended Qualifications

• Master's degree in geography, computer science, mathematics, Geographic Information Systems (GIS), or STEM related field
• Programming and scripting experience with Python
• Domain experience around Defense and Intelligence content workflows
• Experience with current technology implementation patterns, including service-oriented and cloud computing architecture
• Understanding of IT integration concepts such as databases, web services, webhooks, mobile devices configurations, web browsers, IT system architecture concepts

#LI-SS2

#LI-Onsite

Overview

In this position, you will partner with customers on enterprise database design and implementation strategies while applying Esri technology best practices. You will consult with customers to understand business and technical requirements, design enterprise data management strategies, and implement those strategies throughout the engagement life cycle. You will work both independently and as part of project teams to configure back-end geospatial database management capabilities that support customer workflows utilizing ArcGIS web, desktop, and mobile applications.

This team supports Defense and Intel clients. You will be part of a talented cross-functional team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the solutions you provide. 

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position.

Responsibilities

• Design and implement robust, scalable, and secure database solutions to support mission-critical applications
• Collaborate with cross-functional teams during all phases of implementation including requirements, analysis, design, build/configuration, and deployment
• Configure and maintain database environments, including backup, restore, high-availability, and disaster recovery strategies
• Monitor and tune database performance using industry-standard tools and methodologies (such as query optimization, indexing strategies)
• Implement data security measures, access controls, and compliance standards across environments
• Automate routine database loading, maintenance, and monitoring tasks to improve efficiency
• Provide technical guidance and best practices for database design, migration, and integration projects

Requirements

• 5+ years of hands-on experience in database design, administration, and optimization for Oracle, SQL Server, PostgreSQL, or SAP HANA
• Familiarity with database design principles, data loading techniques, backup and recovery solutions, performance monitoring and tuning, database maintenance, and security
• Scripting skills in SQL and Python for automation and data workflows
• Exposure to geospatial concepts such as spatial data types, coordinate systems, and spatial indexing
• Ability to clearly communicate complex technical concepts to technical peers and non-technical project managers or customers
• US citizenship with Active or Current (within 2 years of active) Top Secret Security Clearance with SCI eligibility
• Bachelor’s degree in computer science, mathematics, GIS, or related STEM field

Recommended Qualifications

• Experience with ArcGIS Enterprise geodatabases
• Knowledge of integrating GIS with other enterprise systems
• CompTIA Security + certification
• One or more industry-standard IT certifications (such as Esri, Microsoft, Amazon, PostgreSQL, Oracle)
• Master`s degree in computer science, mathematics, GIS, or related STEM field

#LI-SS2

#LI-Onsite

Overview

In this position, you will work closely with clients to establish solutions to make them successful, broaden the effect of GIS technology to their business, and help shape the evolution of the platform by identifying new implementation patterns. You will provide solutions and thought leadership while promoting the use of Esri technology to enable customer success and support its development and growth into new domains by working closely with industry experts throughout the company.

The contributions you make will support our Defense and Intel customers. The work you do will enable customers to make meaningful decisions by leveraging location intelligence. The teams you will work with are collaborative and forward leaning. They are problem solvers, listeners, facilitators, guides, and trusted advisors to thousands of ArcGIS users making a difference. We will benefit from the experience of working together as part of an extensive network of industry and technology experts.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Norfolk, VA area for this position. This position would be onsite with a customer at Langley AFB. 

Responsibilities

• Work closely with customers and partners to identify, design, and certify key GIS workflows for the ArcGIS platform
• Provide platform configuration guidance and best practices to customers regarding innovative solutions using Esri technology and content to help them make better decisions
• Identify the value of location within customer workflows and drive substantial return on their investment in Esri's enterprise platform and services
• Develop and present complex GIS technical demonstrations to various levels of staff in a diverse range of customer organizations
• Collaborate with customer IT organizations to align their technical objectives and business goals with Esri's technology enterprise
• Work independently and as a team to execute project tasks, deliver services, and implement solutions
• Grow expertise in a broad range of ArcGIS software components and business contexts

Requirements

• 8+ years of professional experience in a similar position, supporting similar responsibilities
• Eagerness to work closely with customers to solve interesting problems
• Professional experience designing, implementing, and/or administrating enterprise GIS solutions/systems that leverage the ArcGIS platform (desktop, server, and online)
• Proven experience leveraging Esri's software capabilities including mapping, field operations, spatial analysis and data science, 3D visualization and analytics, data management, and developer APIs
• Proactively craft and propose solutions that clarify how GIS brings business value to address critical business challenges faced by customers, specifically in the Defense and Intel domain
• Advanced ArcGIS Platform Configuration skills
• Advanced programming and scripting experience with Python, Arcade, and/or HTML/JavaScript
• Knowledge in modeling and managing logical and topological network data
• System administration experience on Windows
• Active Top Secret Clearance with SCI eligibility
• Bachelor's degree in geography, computer science, mathematics, geographic information systems, or STEM related field

Recommended Qualifications

• Master's degree in geography, computer science, mathematics, geographic information systems, or STEM related field
• CompTIA Security + certification
• Domain experience around Defense and Intelligence content workflows
• Experience with current technology implementation patterns, including service-oriented and cloud computing architecture
• System administration experience on Linux and Kubernetes
• Experience taking systems through the Risk Management Framework (RMF) process
• Understanding of IT integration concepts such as databases, web services, webhooks, mobile device configurations, web browsers, IT system architecture concepts

#LI-SS2

#LI-Onsite

Overview

In this position, you will build software leveraging Esri's products and APIs to build core backend services that solve complex problems at a global scale. This is a unique opportunity to grow your technical skills while contributing to projects that matter. You'll work alongside engineers and mentors in a collaborative, cross-functional environment that values learning, innovation, and purpose. From building intuitive AI web interfaces to writing Python for geoprocessing tools and AI agents, you'll be exposed to the full development lifecycle and cutting-edge GIS solutions. 

This team supports Defense and Intel clients. You will be part of a talented cross-functional team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the web and mobile applications you create.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position. 

Responsibilities

• Build backend services that power geospatial processing, automation, and user-facing capabilities
• Develop APIs, proxies, and integration services using Node.js and Python
• Create and maintain backend tooling that extends ArcGIS Enterprise in containerized environments
• Develop and maintain geoprocessing services, automation scripts, and operational workflows
• Build connectors and ingestion pipelines across diverse enterprise data sources
• Support deployments across cloud-native and on-prem environments
• Improve reliability and performance through API design, testing, monitoring, and observability
• Collaborate with platform, DevOps, and GIS teams to translate requirements into production solutions

Requirements

• 2+ years of professional backend software engineering experience
• Professional experience developing backend services using Python, JavaScript/Node,js and Java
• Experience designing and building REST APIs and service-based architectures
• Experience extending or integrating with ArcGIS Enterprise or similar enterprise geospatial platforms
• Familiarity with geoprocessing workflows, proxies and middleware services and automation of GIS or data processing tasks
• Experience working in containerized environments (Docker, Kubernetes, or similar)
• Solid fundamentals in API design, software/system design, and testing and debugging distributed services
• Strong problem-solving, communication, and collaboration skills
• US citizenship with Active or Current (within 2 years of active) Top Secret Security Clearance with SCI eligibility
• Bachelor's degree in Computer Science, Mathematics, Geographic Information Systems (GIS), or STEM related field

Recommended Qualifications

• Master's degree in Computer Science, Mathematics, Geographic Information Systems (GIS), or Stem related field
• Esri certification
• CompTIA Security + certification
• Experience with containerization technologies such as Docker and Kubernetes
• Familiarity with cloud platforms (Azure, AWS, or GCP)
• Experience with monitoring, logging, and observability tools
• Exposure to DevSecOps practices and secure development pipelines
• Experience with ArcGIS Enterprise SDKs, automation frameworks, or platform extensions
• Experience building services for geospatial analysis, data pipelines, or map services
• Familiarity with enterprise authentication, proxies, and secure service architectures
• Experience with relational and spatial databases (PostgreSQL,PostGIS, SQL Server, and more)
• Exposure to event-driven architecture, batch processing, or distributed data workflows

#LI-SS2

#LI-Onsite

Overview

As a Solution Architect, you will design, implement, and integrate advanced and mission critical ArcGIS deployments. You will partner directly with customers to share best practices on advanced ArcGIS Enterprise deployment architecture and integration topics. The team you will be on supports Defense and Intel clients. You will be part of a talented cross-functional team of dynamic and passionate staff to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the solutions you provide.

The Professional Services division at Esri is the consulting and implementation arm. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position. 

Responsibilities

• Design and implement innovative and impactful ArcGIS platform-based strategies and solutions to meet unique and complex Professional Services customer requirements
• Define business continuity for both on premise and cloud deployments following industry standards for security, governance, publication strategy and custom application architecture
• Define best practices for deploying ArcGIS platform and design systems, including integration to non-Esri platforms, to meet business needs
• Translate customer system requirements into software architecture and design specifications
• Exercising excellent judgement, advise customers on innovative, effective, and creative solutions using Esri technology and content to help them make better decisions
• Recommend relevant strategies, architectures, and solutions and work with customers to prepare Esri software implementation and migration strategies
• Work closely and actively with Professional Services customers and partners to identify, design, and certify key GIS workflows for the ArcGIS enterprise platform and non-Esri platforms
• Develop organizational level multi-year IT/GIS strategies to assist with technology change and budgetary planning
• Act as a mentor and provide guidance to colleagues with less experience and other technical staff
• Act as a lead, and empower the team by strategically leading all stages of the implementation process through mentoring, active coaching, review and aligning of budgets and portfolios, risk management and personnel management efforts

Requirements

• 8+ years of professional experience in GIS platform architecture and solution design
• Experience designing and integrating high-performance computing, cloud, and edge-native architecture
• Knowledge implementing zero trust, cross domain services, and securing classified networks
• Professional experience architecting, implementing, and administrating enterprise IT-GIS solutions/systems that leverage the ArcGIS Enterprise platform (desktop, server, and online)
• Demonstrated experience in platform architecture, solution design, project envisioning, planning, developing and deployment
• Experience with Oracle; Microsoft SQL, and/or other RDBMS and Windows, Linux, and/or other server environments
• Programming and scripting experience with Python, JavaScript, and/or HTML5 (modern web frameworks)
• Knowledge of integration of other enterprise systems (such as ERP, EAM, CRM, SCM)
• Experience with current technology implementation patterns including service-oriented architectures and cloud hybrid configurations
• Ability to clearly communicate technical ideas to customers, executives, other technical staff or non-technical staff
• US Citizenship with Active or Current (within 2 years) Top Secret Security Clearance with SCI eligibility
• Bachelor's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or related STEM field

Recommended Qualifications

• Certification for AWS Certified Solution Architect or MCSE Cloud Platform and Infrastructure or equivalent
• CompTIA Security + certification
• Master's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or related STEM field

#LI-SS2

#LI-Onsite

Overview

In this position, you will work closely with clients to establish solutions to make them successful, broaden the effect of GIS technology to their business, and help shape the evolution of the platform by identifying new implementation patterns. You will provide solutions and thought leadership while promoting the use of Esri technology to enable customer success and support its development and growth into new domains by working closely with industry experts throughout the company.

The contributions you make will support our Defense and Intel customers. The work you do will enable customers to make meaningful decisions by leveraging location intelligence.

The teams you will work with are collaborative and forward leaning. They are problem solvers, listeners, facilitators, guides, and trusted advisers to thousands of ArcGIS users making a difference. We will benefit from the experience of working together as part of an extensive network of industry and technology experts.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position. This position would be onsite with a customer at Ft. Belvoir.

Responsibilities

• Work closely with customers and partners to identify, design, and certify key GIS workflows for the ArcGIS platform
• Provide platform configuration guidance and best practices to customers regarding innovative solutions using Esri technology and content to help them make better decisions
• Identify the value of location within customer workflows and drive substantial return on their investment in Esri's enterprise platform and services
• Develop and present complex GIS technical demonstrations to various levels of staff in a diverse range of customer organizations
• Collaborate with customer IT organizations to align their technical objectives and business goals with Esri's technology enterprise 
• Work independently and as a team to execute project tasks, deliver services, and implement solutions
• Grow expertise in broad range of ArcGIS software components and business contexts

Requirements

• 8+ years of professional experience in a similar position, supporting similar responsibilities
• Eagerness to work closely with customers to solve interesting problems
• Professional experience designing, implementing, and/or administrating enterprise GIS solutions/systems that leverage the ArcGIS platform (desktop, server, and on-line)
• Proven experience leveraging Esri's software capabilities including mapping, field operations, spatial analysis and data science, 3D visualization and analytics, data management, and developer APIs
• Pro-actively craft and propose solutions that clarify how GIS brings business value to address critical business challenges faced by customers, specifically in the Defense and Intel domain
• Advanced ArcGIS Platform Configuration skills
• Advanced Programming and scripting experience with Python, Arcade, and/or HTML/JavaScript
• Knowledge in modeling and managing logical and topological network data
• System administration experience on Windows
• Active TS Security Clearance with SCI eligibility
• Bachelor's degree in computer science, mathematics, Geographic Information Systems (GIS), or STEM related field

Recommended Qualifications

• CompTIA Security+ certification
• Master's degree in geography, computer science, mathematics, Geographic Information Systems (GIS), or STEM related field
• Domain experience around Defense and Intelligence content workflows
• Experience with current technology implementation patterns, including service-oriented and cloud computing architecture
• System administration experience on Linux and Kubernetes
• Experience taking systems through the Risk Management Framework (RMF) process
• Understanding of IT integration concepts such as databases, web services, webhooks, mobile devices configurations, web browsers, IT system architecture concepts

#LI-SS2

#LI-Onsite

Overview

In this position, you will partner with customers on enterprise database design and implementation strategies while applying Esri technology best practices. You will consult with customers to understand business and technical requirements, design enterprise data management strategies, and implement those strategies throughout the engagement life cycle. You will work both independently and as part of project teams to configure back-end geospatial database management capabilities that support customer workflows utilizing ArcGIS web, desktop, and mobile applications.

This team supports Defense and Intel clients. You will be part of a talented cross-functional team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the solutions you provide. 

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position.

Responsibilities

• Design and implement robust, scalable, and secure database solutions to support mission-critical applications
• Collaborate with cross-functional teams during all phases of implementation including requirements, analysis, design, build/configuration, and deployment
• Configure and maintain database environments, including backup, restore, high-availability, and disaster recovery strategies
• Monitor and tune database performance using industry-standard tools and methodologies (such as query optimization, indexing strategies)
• Implement data security measures, access controls, and compliance standards across environments
• Automate routine database loading, maintenance, and monitoring tasks to improve efficiency
• Provide technical guidance and best practices for database design, migration, and integration projects

Requirements

• 8+ years of hands-on experience in database design, administration, and optimization for Oracle, SQL Server, PostgreSQL, or SAP HANA
• Demonstrated experience with database design principles, data loading techniques, backup and recovery solutions, performance monitoring and tuning, database maintenance, and security
• Scripting skills in SQL and Python for automation and data workflows
• Experience with cloud-based database solutions (such as AWS RDS, Azure SQL Database)
• Understanding of geospatial concepts such as spatial data types, coordinate systems, and spatial indexing
• Ability to clearly communicate complex technical concepts to technical peers and non-technical project managers or customers
• US citizenship with Active or Current (within 2 years of active) Top Secret Security Clearance with SCI eligibility
• Bachelor’s degree in computer science, mathematics, GIS, or related STEM field

Recommended Qualifications

• Experience with ArcGIS Enterprise geodatabases
• Knowledge of integrating GIS with other enterprise systems
• CompTIA Security + certification
• One or more industry-standard IT certifications (such as Esri, Microsoft, Amazon, PostgreSQL, Oracle)
• Master's degree in computer science, mathematics, GIS or related STEM field

#LI-SS2

#LI-Onsite

Overview

In this position, you will implement advanced ArcGIS deployments, analyze and solve technical problems, and optimize performance and organization. You will consult with end users on advanced enterprise deployment, architecture and integration topics.

This team supports Defense and Intel clients. You will be part of a talented cross-functional team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the web and mobile applications you create.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position. 

Responsibilities

• Deploy and configure ArcGIS in a wide variety of environments across operation systems, cloud providers, security architectures, customer types and organizations, to meet the customer's service level agreement
• Plan and execute the migration of content from one ArcGIS deployment to another, encompassing different architectures, deployment strategies and software components
• Troubleshoot advanced ArcGIS deployments, providing guidance for platform components such as storage, networking and security
• Work closely with customers and partners to identify, design, and certify key GIS workflows for the ArcGIS platform
• Collaborate internally to help customer organizations align their technical objectives and business goals with Esri's technology platform

Requirements

• 8+ years of professional experience in a similar position supporting similar responsibilities
• Experience designing, implementing and/or administrating enterprise ArcGIS or other comparable IT systems (desktop, server and online)
• Broad system administration experience on Windows and/or Linux
• Working knowledge of at least one scripting or programming language (such as Python, PowerShell, Javascript, C#)
• Familiarity with network concepts and topics (such as domains, directories, DNS, HTTPS, firewalls, proxies, load-balancing)
• Experience with at least one RDBMS, including SQL query writing (such as SQL Server, Oracle, PostgreSQL)
• US citizenship with Active or Current (within 2 years of active) Top Secret Security Clearance with SCI eligibility
• Bachelor's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or STEM related field

Recommended Qualifications

• Master's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or STEM related field
• One or more industry-standard IT certifications (such as Esri, Microsoft, Amazon)
• CompTIA Security + certification
• Experience with Esri software including ArcGIS Enterprise, ArcGIS Desktop, ArcGIS Online, Portal for ArcGIS and ArcGIS Runtime and their associates APIs or interfaces
• Cloud-based system operations (SysOps)

#LI-SS2

#LI-Onsite

Here at Appian, we’re passionate about technology. We love making it, and we love using it. Joining Appian CIO will provide you with the opportunity to learn in an environment that values cross-functional collaboration and is committed to personal and professional growth. We want to revolutionize the way people work, and in doing so, we develop the Appian platform to be simple so our customers can thrive. 

Our Solution Engineering team is obsessed with serving our customers. We are looking for an Associate Solution Engineer, a technical “Jack/Jill of All Trades” that loves figuring out “how things work.” As an Associate Solution Engineer, you’ll become an expert on the inner workings of the Appian platform and gain full-stack experience that will be valuable for any technical career. You’ll have the opportunity to work with every layer of the Appian platform; from data analysis to creative problem solving and you'll tackle the most challenging technical problems while mitigating all of our customers’ concerns. This role specializes in technical customer support for our clients that use Appian and while it is a very technical role, this is not a traditional software engineering position.

To be successful in this role, you need:

• To be excellent at problem solving and find creative solutions to some of our customer’s most complex technical concerns

• To provide exceptional, world-class support (verbal/written) to our customers and our highest stakeholders around the globe 

• To tackle technical challenges and communicate your work across a variety of departments

• To have a strong interest in software development (but not wanting to focus on coding all day)

• To have the desire to work closely with our customers to help lead continual improvement in the availability, performance, functionality and security of our platform

• To have an interest in data analytics

• To have an interest or experience in programming/scripting languages(e.g. Java, Perl, Ruby, C#, PHP)

• To have an interest in or experience with RDBMS platforms (e.g. MySql, Oracle, SQL Server)

• To have an interest in or experience with systems administration (e.g. Linux, Windows)

Basic Qualifications:

• Bachelor's degree in any an Engineering discipline, Information Technology, or similar degree program

• Provide after business hours support for proper handoff with our other regions as needed

• Flexibility to provide after hours weekend support for up to 14 weeks per year - Up to 1 quarter per year working this adjusted schedule may be required (Sunday-Thursday or Tuesday-Saturday)

Senior Staff Software Engineer, Platform Team 

Do you love tinkering with devices? Have you automated your own home? Do you love to mentor and collaborate with other engineers? 

If the above holds true for you, then we would love to talk to you! Alarm.com is looking for a versatile Senior Staff Software Engineer to join our Platform team. We’re doing work in smart home technology, video analytics, large scale data processing, and much more. You’ll have the opportunity to work across a variety of technology domains and own projects from design to deployment. In particular, we are looking for somebody who will be an expert on our core platform systems, contributes to the reliability of our production environment, and is able to mentor a small team of engineers.  

We have a growing engineering department and we’re looking for people that are excited to mentor and collaborate with more junior engineers. You will own projects and you must be able to communicate effectively and blend multiple business needs in your work. 

WHAT CAN YOU DO FOR ALARM.COM? 

As a Senior Staff Software Engineer, you'll work collaboratively within our Platform and Operations teams to drive technical discovery, design, and implementation of large-scale applications, products, and platforms. You'll work cross-functionally to identify short-term and long-term solutions and timelines, review and approve proposed solutions, and provide pertinent documentation, direction, and examples to your team. 

Very few small companies innovate and develop across such a broad range of technologies as Alarm.com. This position is ideal for the candidate who seeks a small, friendly company culture where one can work closely with smart and highly productive people. Getting to work with cutting edge software and hardware to develop outstanding consumer products is the icing on the cake. 

DAY-TO-DAY RESPONSIBILITIES 

• Mentor groups of junior, senior, and lead engineers
• Develop software for a wide variety of platforms and technologies 
• Lead design of major software components, systems, and features – act as an architect for the platform team 
• Engage in the research, evaluation, and application of new technologies and methodologies to solve challenging problems and optimize engineering solutions 
• Work closely with product owners and business stakeholders to execute strategies and roadmaps 
• Work hard and be flexible: we have quick development cycles, evolving requirements, and lots of cross-team collaboration 
• Become an expert on system architecture, functionality, and data flows as well as operations processes and tools 
• Help support our core systems in production, including deployment and on-call support 
• Assist in capacity planning, both in terms of cloud as well as physical capacity  
• Assist in advising our database and overall data processing strategy 
• Participate in on-call rotations, as well as deployment and maintenance windows as needed, working with our SRE team
• Provide support as subject matter expert for the technical and product domains 
• Exercise good judgment. Know when to work quickly and when to build a robust solution. Your work will be used by multiple business units so you will need to consider many use cases when developing. 
• Bring your ideas! We want our engineers to collaborate on product development, not blindly build to a spec. 
• Other duties as assigned

WHAT DO YOU NEED? 

• Bachelor’s in Computer Science, Computer Engineering, a related field or equivalent work experience 
• 10+ years of professional software development experience 
• Experience leading and/or mentoring other engineers with a proven track record of developing people and solutions that are reusable by other engineers 
• Proven expertise in object-oriented programming skills; C# and .NET experience a plus 
• Software architecture experience 
• Experience with production support (SRE experience also a plus) 
• Extensive observability experience (Datadog, Grafana, Wavefront, etc) as well as runbook support  
• Significant database design and development experience (SQL server a plus, as well as cloud database technologies) 
• Capacity planning experience (ideally both in terms of physical as well as cloud infrastructure)  
• Superior analytical skills with a good problem-solving attitude 
• Ability to perform in a team environment 
• Independent thinker and problem solver 
• Expertise in object-oriented design and software lifecycles 

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

***Requires an active TS/SCI Security Clearance with the ability to obtain a CI Poly**** 

What Impact You'll Have:

We are seeking an IT Engineer with Microsoft Enterprise Systems Administrator Advisor experience to join our team in support of a Federal Intelligence Agency contract. In addition to receiving a competitive salary and generous health and personal benefits, the IT Engineer will enhance their skill set among a talented and technically accomplished group of colleagues. Primary responsibilities include providing Tier II support of maintaining multiple large Enterprise environment. The supporting infrastructure includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environment.

What You'll Be Owning:

• System Administrative Advisory duties to include management of Windows and Linux workstations on EVDI and physical:
  • Troubleshooting application functionality, crash and performance Investigate user performance and work with external teams to improve user experience
  • Assist customers with Tier 2 incident resolution for Linux and windows applications.
  • Provide remote end user desktop support Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions.
  • Responds to escalated service desk/team requests.
  • Communicate effectively (in oral and written form) with a variety of individuals, work well within small and large team environments.
  • Willingness to provide initial triage, response, and notifications for incidents Participates in special projects as required.

What You Must Have:

• Bachelor’s degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience.
• 8+ years of related systems administration experience
• TS/SCI Candidate must possess an appropriate and current DoD Information Assurance (IA) Certification to be considered for employment;
  • either valid CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP) or
  • Cisco Certified Network Associate (CCNA)-Security.
  • CompTIA Security+ CE Certification is the preferred certification.
• In addition, candidate must attain the required DoD 8570 Computing Environment (CE) Training within six (6) months of Hire Date.
• Successful candidates are expected to have related experience and knowledge/understanding of:
  • Active Directory Administration DNS, DHCP, DFS, LDAP Windows 10, Server 2012, Server 2016
  • Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer Linux Operating system Understanding of ServiceNow, NETS or other ticketing processes ITIL v3 or higher

What Would be Nice to Have: 

• Knowledge of: Microsoft System Center Configuration Manager PowerShell Virtualization Environments (VMware, Citrix) Profile management utilizing the VMware User Experience Management (UEM) toolset Microsoft Exchange Telephone/Video support Networking Familiarity with site specific customer and mission

***Requires an active TS/SCI Security Clearance****

What Impact You'll Have:   

We are looking for a Senior Data Scientist, with experience processing and analyzing large datasets, who will use their technical knowledge, experience, and customer-centric focus to create and deliver world-class analytic processes, scripting solutions, and data modeling content. This is a mission-driven opportunity to support the DoD and Intelligence Community.   The Data Scientist will coordinate with our clients to understand questions and issues involving the client’s datasets, then determine the best method and approach to create data-driven solutions within program guidelines. This position will be relied upon as a Subject Matter Expert (SME), and be expected to lead/assist in the development of automated processes, architect data science solutions, automated workflows, conduct analysis, use available tools to analyze data, remain adaptable to mission requirements, and identify patterns to help solve some of the complex problems that face the DoD and Intelligence Community (IC). 

What You'll Be Owning:

• Work with large structured / unstructured data in a modeling and analytical environment to define and create streamline processes in the evaluation of unique datasets and solve challenging intelligence issues
• Lead and participate in the design of solutions and refinement of pre-existing processes
• Work with Customer Stakeholders, Program Managers, and Product Owners to translate road map features into components/tasks, estimate timelines, identify resources, suggest solutions, and recognize possible risks
• Use exploratory data analysis techniques to identify meaningful relationships, patterns, or trends from complex data
• Combine applied mathematics, programming skills, analytical techniques, and data to provide impactful insights for decision makers
• Research and implement optimization models, strategies, and methods to inform data management activities and analysis
• Apply big data analytic tools to large, diverse sets of data to deliver impactful insights and assessments
• Conduct peer reviews to improve quality of workflows, procedures, and methodologies
• Help build high-performing teams; mentor team members providing development opportunities to increase their technical skills and knowledge

What You Must Have: 

• Active TS/SCI Clearance with ability to obtain a CI Poly 10+ years of relevant experience. (A combination of years of experience & professional certifications/trainings can be used in lieu of years of experience)
• Experience supporting IC operations
• Possess expert level knowledge to manipulate and analyze structured/ unstructured data
• Demonstrated experience in data mining and developing/maintaining/manipulating databases
• Demonstrated experience in identifying potential systems enhancements, new capabilities, concept demonstrators, and capability business cases
• Demonstrated experience using GOTS data processing and analytics capabilities to modernize analytic methodologies
• Demonstrated experience using COTS statistical software (Map Large, Tableau, MatLab) for advanced statistical analysis of operational tools and data visualization which enables large datasets to be interrogated and allows for patterns, relationships, and anticipatory behavioral likelihoods that may not be apparent using traditional single discipline means
• Knowledge of advanced analytic methodologies, and experience in implementing and executing those methodologies to enable customer satisfaction
• Demonstrated experience in directing activities of highly skilled technical and analytical teams responsible for developing solutions to highly complex analytical/intelligence problems
• Experienced in conducting multi-INT and technology specific research to support mission operations
• Possess effective communications skills; capable of providing highly detailed information in an easy-to-understand format

What Would Be Nice to Have:

• Possess Master's degree in Data Science or related technical field
• Experience developing and working with Artificial Intelligence and Machine Learning (AI/ML)
• Demonstrated experience of advanced programming techniques, using one or more of the following: HTML 5/Javascript, ArcObjects, Python, Model Builder, Oracle, SQL, GIScience, GeospatiavAnalysis, Statistics, ArcGIS Desktop, ArcGIS Server, Arc SDE, ArcIMS.
• Experience using NET, Python, C++, and/or JAVA programming for web interface development and geodatabase development.
• Experience building and maintaining databases of GEOINT, SIGINT, or OSINT data related to the area of interest needs.
• Data Visualization Experience which may include Matrix Analytics, Network Analytics, Graphing Data that assist the analytical workforce in generating common operational pictures depicting fused intelligence and information to support informal assessments and finished products

Technical Program Manager II — Video Streaming & Infrastructure

About Alarm.com

Alarm.com (Nasdaq: ALRM) is the leading platform for intelligently connected property. Millions of customers rely on our technology for security, video, energy management, and smart automation. Our video platform processes billions of clips, powers real-time live streaming for homes and businesses, and integrates with a broad range of camera models across multiple hardware ecosystems.

About the Role

We're looking for a Technical Program Manager to own delivery and customer experience of Alarm.com's video services. This role sits within the Product & Program Management team and is responsible for driving programs spanning real-time video delivery, cloud infrastructure modernization, video pipeline architecture (encoding, storage, delivery), and firmware update operations for our camera ecosystem. This is a high-impact, technically deep role — you'll partner directly with embedded firmware engineers, cloud platform teams, and product managers to ensure the infrastructure underpinning Alarm.com's entire video experience is reliable, performant, and continuously improving.

What You'll Do

• Drive end-to-end execution of video streaming and infrastructure programs from concept through launch, including cross-team dependency management, risk mitigation, and stakeholder communication
• Own the streaming technology roadmap: connection protocols, proxy infrastructure, adaptive bitrate streaming, and codec modernization
• Coordinate and drive delivery of cloud infrastructure migration programs — engineering owns the technical implementation, you own the schedule, dependencies, and cross-team alignment
• Monitor and manage firmware update systems for cameras, ensuring updates roll out safely and on schedule across the device fleet
• Track system health metrics for customer-impacting services and drive resolution when metrics degrade
• Coordinate across firmware, backend, frontend, QA, and DevOps teams — many of these programs span 4+ engineering teams
• Establish and maintain program health metrics, escalation paths, and delivery cadences across a portfolio of concurrent programs
• Partner with product managers to translate technical infrastructure investments into business outcomes and prioritization decisions
• Other duties as assigned 

What You Bring

• 5+ years in technical program management, engineering management, or a senior technical IC role shipping infrastructure or media products at scale
• Deep familiarity with video/media technology: streaming protocols (e.g. WebRTC, HLS, RTSP), video and audio codecs, or media pipelines
• Experience with cloud infrastructure: container orchestration, CI/CD, microservices architecture, load balancing
• Ability to read and discuss code, architecture diagrams, and system designs with engineers — you don't need to write production code, but you need to understand it
• Track record of managing concurrent programs with competing priorities and cross-functional dependencies
• Strong written and verbal communication — you'll present to engineering leadership and translate infrastructure complexity into plain language

Nice to Have

• Experience in IoT, security/surveillance, or connected device ecosystems
• Familiarity with media server frameworks or real-time media processing
• Background in SRE, DevOps, or platform engineering before moving to program management
• Experience with Jira portfolio management at scale

Why This Role

• You'll own one of the most technically interesting portfolios in the company — real-time video at scale across cloud, edge, and embedded
• Direct impact on millions of end users' video experience
• Small, senior PM team (no bureaucracy) with strong engineering partnerships
• Opportunity to shape the long-term streaming and infrastructure architecture, not just execute tickets

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

Senior Software Engineer

As a Senior Software Engineer you will work with a  team of full-stack developers that work on all server-side aspects of smart home security. Our mandate is very broad and includes but not limited to processing security events, provisioning equipment, monitoring station signaling, testing-automation and integrating a wide and diverse set of devices with the Alarm.com connected ecosystem. Our software development includes working on backend services, websites, and database design that make-up our whole ecosystem.

As a Senior Software Engineer, you will have the opportunities to work across a variety of technical areas. Typical projects will involve diverse technologies and skills, and require close collaboration with device engineers, business partners, and other engineering teams. Strong multi-tasking skills and the ability to self-learn are must-have attributes. Candidate must be able to communicate well within a team environment and work independently on self-directed tasks.

Very few companies innovate and develop across such a broad range of technologies as Alarm.com. This position is ideal for the candidate who seeks a collaborative, people-first company culture where one can work closely with smart and highly productive people across a very interesting spectrum of wireless, software, and hardware/device technologies to develop outstanding consumer products.

WHAT’S IN IT FOR YOU?

• Collaborate with outstanding people: We have a strong focus on teamwork, and we work to create a collaborative and welcoming environment that enables our teams to excel.
• Make an immediate impact: You can expect to be given real responsibility for bringing new technologies to the marketplace. You will be empowered to perform as soon as you join the team!
• Work with the latest technologies: You’ll gain exposure to a broad spectrum of IoT and SaaS technology. Our tech stack includes .NET, SQL Server, Kafka, Ember.js, Node.js, as well as native iOS and Android applications.
• Be Empowered: We don’t want to micro-manage you. We barely want to tell you what to do. We want you to own stuff and bring your experience to make those products best in class.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• com values working tougher and collaborating in person. Our employees work from the office 4 days a week.

WHAT CAN YOU DO FOR ALARM.COM?

• Develop full stack software for a wide variety of platforms and technologies.
• Take part in the entire project life cycle, from requirements development to deployment with lots of cross-team collaboration.
• Engage in the research, evaluation, and application of new technologies and methodologies to solve challenging project goals.
• Exercise good judgment. Know when to work quickly, and when to build a robust solution.
• Bring your ideas! We want our engineers to collaborate on product development, not blindly build to a spec.
• Other duties as assigned

WHAT DO YOU NEED?

We are seeking someone who has:

• Bachelor’s in Computer Science, Computer Engineering, a related field or equivalent work experience
• 5+ years of professional software development experience
• Experience leading and mentoring other engineers
• Strong object-oriented programming skills; C# a plus
• Experience with database design and development

We would love if you have some of the below (but it is fine if you don’t):

• Experience with or strong understanding of firmware and electrical engineering
• Experience working with high-availability, high-throughput services
• Experience with external facing APIs and/or third-party platform integrations
• Familiarity with distributed event streaming platforms, such as Kafka
• Experience with JavaScript development using an established JS framework, such as Ember

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.com values working together and collaborating in person.  Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

#LI-KM1

JR105323

Senior Software Engineer (Financial Systems)          

As a Senior Software Engineer on the Finance Engineering team, you will have the opportunity to design and develop financial systems with cutting-edge technology to support our company and business partners. This includes planning and designing financial (ERP) systems, developing and maintaining infrastructure and solutions for our Finance and Accounting departments and other stakeholders.

This position is ideal for the candidate who thrives in a company culture where one can work collaboratively with stakeholders across different departments. You will also work closely with all levels of business and technology partners to implement and support key initiatives, to integrate company’s financial systems with external platforms. You’ll have the opportunity to work across various technical areas using the latest technologies while using Agile development methods.

WHAT’S IN IT FOR YOU?

• Collaborate with outstanding people: We have a strong focus on teamwork, and we work to create a collaborative and welcoming environment that enables our teams to excel.
• Make an immediate impact: You can expect to be given real responsibility for bringing new technologies into the marketplace. You will be empowered to perform as soon as you join the team!
• Work with the latest technologies: You’ll gain exposure to a broad spectrum of IoT and SaaS technology. Our tech stack includes .NET, SQL Server, Kafka, Ember.js, Node.js, as well as native iOS and Android applications.
• Be Empowered: We want you to bring your experience to make those products best in class.  We emphasize autonomy with accountability.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.

WHAT CAN YOU DO FOR ALARM.COM?

• Develop full stack software for a wide variety of platforms and technologies.
• Take part in the entire project life cycle, from requirements development to deployment with lots of cross-team collaboration.
• Lead architecture, design, implementation, and operational support of tools and services.
• Be involved in our coming ERP implementation.
• Exercise good judgment. Know when to work quickly, and when to build a robust solution.
• Work with the team to imagine new ways to improve partner operations so they can effectively run their business and provide exceptional experience for customers.
• We value engineers who proactively identify opportunities for improvement and collaborate with stakeholders to refine requirements and deliver optimal solutions.
• Other duties as assigned. 

WHAT DO YOU NEED?

We are seeking someone who has: 

• Interested in and capable of taking some technical leadership (i.e. eventually having direct reports in the future)
• 5+ years of professional software development experience
• Strong object-oriented programming skills; C# a plus
• Strong JavaScript with React
• Experience with SQL, database design and development
• Experience with Finance and/or Tax applications
• Experience with creating and maintaining unit tests
• Experience with external facing APIs and/or third-party platform integrations

We would love if you have some of the below (but it is fine if you don’t): 

• Experience with Enterprise Resource Planning (ERP) software design and integration
• Experience with financial accounting systems such as Dynamics GP/Great Plains, Dynamics 365 Finance and Operations, Payment Gateways, etc.
• Experience with large-scale billing, invoice generation and credit card transactions
• Experience with Supply Chain inventory management
• Experience with handling international currencies and/or taxes
• Experience with inventory/warehouse platforms design or integratiom

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

About Us

Senior Database Administrator 

Role Summary:

Exiger is seeking a motivated, self-driven Senior Database Administrator who designs, builds and optimizes database, works within a continuous integration and delivery pipeline, and embraces test automation as a discipline. You will manage core transactional databases and cloud data platforms, ensuring they are secure, performant, resilient, and aligned with our data strategy. You’ll work closely with engineering, data, and security teams to support new product features, data initiatives, and ongoing operational excellence.

What You’ll Do: 

• Architect and evolve cloud-native data platforms for production and analytics (RDS, Snowflake, S3, Iceberg, Trino/Athena).
• Drive architectural changes to improve scalability and reduce cost, including migration to open, storage-centric designs.
• Own performance optimization across data workloads, partnering on query, schema, and data model improvements.
• Lead modern data architecture beyond traditional databases (data lakes, open table formats, decoupled compute).
• Design and own high availability, disaster recovery, and multi-region strategies, balancing resilience, performance, and cost.
• Apply FinOps best practices to analyze and optimize cloud data spend.
• Collaborate cross-functionally with engineering, infrastructure, and security teams.
• Promote DevOps and platform best practices (IaC, automation, self-service, lifecycle management).
• Define standards for scalable, reliable, and cost-transparent data storage and access.
• Ensure security, compliance, and governance across databases and lakehouse platforms.
• Mentor engineers and DBAs on modern, cost-aware cloud data architecture.

Technical Environment

• Cloud platforms: AWS, GCP, and/or Azure
• Managed and self-managed databases: Snowflake, MySQL, SQL Server
• Lakehouse environments: S3, Iceberg Tables, Trino
• Infrastructure-as-Code: Terraform, AWS CloudFormation
• Monitoring, alerting, and observability tooling: DataDog, Kibana
• High-volume, highly regulated datasets

What You Need: 

• 8+ years of experience in database administration with increasing ownership of cloud architecture decisions
• Deep expertise in cloud-based database design, cost and efficiency planning, performance tuning, and scaling strategies
• Hands-on experience with high availability, replication, backup, and disaster recovery in the cloud
• Strong understanding of cloud networking, security, and identity as it relates to data platforms
• Experience supporting enterprise SaaS platforms with strict uptime and compliance requirements
• Prior experience in compliance, risk, financial services, or data-intensive SaaS environments preferred

Why You’ll Love Working at Exiger:

• High-performance culture rooted in accountability, collaboration, and a shared commitment to excellence.
• Discretionary Time Off for all employees, with no maximum limits on time off
• Industry leading health, vision, and dental benefits
• Competitive compensation package
• 16 weeks of fully paid parental leave
• Flexible, hybrid approach to working from home and in the office where applicable
• Focus on wellness and employee health through stipends and dedicated wellness programming
• Purposeful career development programs with reimbursement provided for educational certifications

#LI-Hybrid

This is a full-time hybrid opportunity.