About the role

The Platform Engineering (PE) team is responsible for the end-to-end build, scale and management of the infrastructure required to operate Netskope products and services. Within PE, the Data Center Infrastructure team is responsible for building and deploying the network infrastructure and data centers that support the Netskope Cloud Security Platform.

What’s in it for you

Netskope is looking for a Data Center Infrastructure Engineer that is highly proficient in the deployment and maintenance of data center equipment including servers, switches, power distribution units, as well as all related cabling and connectivity. The Ideal candidate has spent a large amount of time in data centers and is able to delegate some tasks to remote hands engineers. They should have experience with high-density production environment data center configurations with excellent hardware break/fix troubleshooting skills. Working at scale is a must, as Netskope has 100+ POPs globally with more getting deployed every year. Netskope’s DCI/Deployment team requires you to have the ability to work autonomously through routine tasks while working cross-functionally with other internal and external teams for larger initiatives. Work in the evenings and weekends will be required occasionally as well as participation in an on-call rotation since this is a customer facing production environment.

What you will be doing

• Coordinate data center remote hands to perform various hardware troubleshooting tasks like replacing power supplies, memory modules, drives, cables, motherboard, etc
• Work with various vendors to receive and verify new equipment for BOM’s
• Create data center diagrams and rack elevations
• Occasionally travel to local and remote data center locations for break/fix hardware replacements or other projects (passport is required)
• Coordinate with internal service owners to schedule downtime for server component replacements
• Submitting LOA to colocation vendors to activate new transit circuits
• Run validation tools to confirm rack server to switch connectivity pre and post shipment
• Maintain an updated inventory of spare parts and accessories at each data center
• Standardized documents, references, and procedures that explain common recurring tasks in data centers
• Work with internal teams on Jira projects to complete tasks
• Open tickets for shipping and receiving equipment to and from remote data centers
• Point of contact for data center hardware related projects
• Attend weekly meetings to provide updates on projects and tasks

Required skills and experience

• Knowledge of industry structured cabling standards and best-practices
• Experience working with copper and fiber cables (CAT6, SFP+, QSFP+, LC, SC)
• Shipping and receiving equipment to and from remote data centers
• Meticulous attention to detail and inventory organizational skills
• Project and team management experience
• 8+ years of on-prem large scale data center experience supporting the data center equipment and/or infrastructure (Power, Space, Cooling, Equipment)
• Experience setting up RAID, IPMI, and BIOS configurations
• Data center support including rack, stack, and cabling infrastructure
• Hands-on experience with break/fix and building servers (bare metal chassis, adding motherboard, CPU, RAM, drives, cables, etc)
• Expert level hardware troubleshooting experience with Supermicro, Opengear, Arista, Juniper.
• Power consumption understanding (3-phase, single-phase, KW, KVA)
• Deep linux understanding with experience using ssh, bash, scp, grep, awk

Desired Tools and Skillset:

• DCIM
• Linux
• Zabbix
• Jira
• Confluence
• GitHub
• Google Sheets/Docs
• SumoLogic

Bonus Points:

• FedRAMP/PBMM and other government compliances

Education

• Bachelor’s Degree or higher in Computer Science, Engineering, or a combination of comparable education and experience typically obtained by 5 or more years of related work experience.​

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About the position:

Netskope is seeking an accomplished and strategic leader to fill the role of Sr. Dir, Business Development and Strategic Alliances - AI Ecosystem. This pivotal position is responsible for defining, developing, evolving, executing, and maintaining the global strategic partnerships / alliances strategy and engagement with key value chain participants across the AI ecosystem (e.g., hardware, data, foundation model, MLOps, applications, AI agents, services) to support and enhance Netskope’s reputation, market presence, and leadership position. This role requires a highly versatile and capable individual with a proven track record of success spanning creative strategy development to execution discipline and pragmatism, executive presence and credibility along with the ability to closely collaborate with cross-functional stakeholders including product and engineering teams, a strong business sense coupled with technology curiosity and fluency, negotiation strategy and tactics that result in achieving the right outcomes, and delivering results and impact aligned with strategic and business goals

Responsibilities include:

Business Development and Alliance Strategy and Execution

• Understand AI value chain and ecosystem players, anticipating scenarios for how the landscape may evolve, and formulate a winning business development and alliance strategy.
• Proactively identify, define, assess, champion, and drive strategic business development and alliance opportunities aligned with Netskope priorities and goals, including architecting creative, pioneering concepts that are innovative and could be transformational, and develop and refine ongoing opportunity prioritization. Provide the drive, passion, enthusiasm, and focus to advocate the right partnerships, and demonstrate GRIT (Guts, Resolve, Integrity, Tenacity) to get them done.
• Identify key stakeholders and engagement approaches based on an informed perspective of mutual interests and proposed value propositions, and develop, influence, nurture, and maintain key stakeholder relationships.
• Plan negotiation strategy including driving internal alignment on prioritized interests and other key considerations, and lead and manage negotiation process and execution of relevant agreements ensuring the right cross-functional collaboration, support, and approvals.
• Establish and manage alliance plans based on key value drivers and associated key milestones and success metrics, objectively reviewing performance and making strategic and/or pragmatic course corrections as needed in alignment and coordination with alliance partners.

Cross-Functional Collaboration and Netskope Culture Alignment:

• Lead and contribute to highly collaborative, virtual teams comprising key cross-functional stakeholders, and provide visibility to others who should be informed, while maintaining the appropriate confidentiality and discretion.
• Operate in strong alignment with Netskope’s culture and values, both internally and externally, where you will represent, and be an ambassador of, Netskope:
  • Collaborative and transparent
  • No politics or bureaucracy
  • Determined - we make it happen, period
  • Customers are #1, and we have their back
  • Dream big and be innovative
  • Always have fun
• Drive internal alignment and accountability across organizations and a diverse range of stakeholders to maximize the return on alliance investments, establishing the right structures and processes while avoiding bureaucracy and maintaining nimbleness and speed.

Internal and External Enablement:

• Possess VP+ level relationships with AI ecosystem leaders and value chain participants and their supporters and enablers (e.g., investors; founders; advisors)
• Be the face of AI Alliances inside Netskope, providing internal advocacy, updates, and thought leadership related to these strategic alliances, and equipping them with the knowledge and resources necessary to effectively position and sell Netskope's value in the context of partner AI solutions.
• Educate partners on the Netskope value proposition and communicate the value of our partnerships internally to the field and channel, and externally to customers.

Job Requirements:

• Minimum of 15 years of combined experience in strategic business development, strategic alliances / partnerships, corporate development, and/or product management strategy and execution in the enterprise software, cybersecurity, and/or AI-related industries.
• 8+ years of strategic business development or strategic alliances / partnerships experience within all the critical phases of moving a strategic idea from inception through an executed agreement resulting in tangible business value and impact, and must have played a hands-on role in managing each of those phases.
• Proven experience forming, leading, and managing global, cross-functional, and virtual teams across multiple time zones
• 5+ years combined experience in cybersecurity and AI-related domains, ideally with strong domain knowledge and deep understanding of the AI value chain and ecosystem players, and intersections with cybersecurity.
• Demonstrated ability to develop and implement complex, multi-faceted business development and alliance strategies that result in measurable business impact. Passion and bias for action to get the right things done in the right way with integrity and transparency.
• Exceptional communication, interpersonal, emotional intelligence, advocacy, presentation, and negotiation skills with the ability to influence senior executives both internally and externally. 

Education: Bachelor's degree required; MBA or advanced degree preferred.

Travel: This position is a global role with the flexibility to work remotely or from a Netskope office. This is an individual contributor role. Global Travel is required to meet with partners, attend industry events, and facilitate internal meetings virtually and at Netskope locations around the world. The primary location will be based in the US.

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We are looking for a Platform Capacity Engineer to join our team and take ownership of infrastructure capacity management within our FedRAMP and PBMM accredited environments. This is a critical role focused on maintaining resource availability for our data centers across North America by building sophisticated models and collaborating with stakeholders across the organization.

As a Platform Capacity Engineer, you will balance technical modeling with cross-functional leadership to ensure our infrastructure scales ahead of demand.

Key Responsibilities

In this role, you will be the architect of our growth strategy, focusing on:

• Infrastructure Modeling: Developing capacity models for Netskope’s NewEdge Dataplane infrastructure.
• Virtualization & Orchestration: Managing OpenStack capacity modeling and virtual machine allocation.
• Container Optimization: Leading Kubernetes capacity modeling and partnering with service owners to right-size pod allocations.
• Strategic Growth: Building growth models that account for our sales pipeline to support a continuously expanding environment.

Qualifications

Required Skills & Experience:

• Technical Expertise: Experience with 2 or more of the following infrastructure technologies OpenStack, KVM Hypervisors, and Kubernetes. Experience with observability tools including Grafana, Prometheus, Elk, and/or SumoLogic. 
• Automation: A strong background in leveraging code (Python/etc.) or AI to build automated tooling for capacity modeling.
• Communication: A "bias for action" in communicating requirements and driving solutions across stakeholder teams.

Preferred Qualifications:

• Prior experience working within FedRAMP accredited environments.

Mandatory Requirements

• US Citizenship: Due to the specific requirements of working within a FedRAMP High certified environment, all candidates must be US citizens.

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About the role

At Netskope, we embrace a model where each development team is responsible for their own testing. The Central Quality team is the backbone that oversees shared quality processes, metrics, tooling and environments across the whole engineering organization.

We are looking for a Director of Quality Engineering to lead the US based part of the Central Quality organization. In this role you’ll be responsible for tracking product quality across engineering and driving improvements in testing, releasing and quality reporting. You’ll report directly to the head of quality, and work closely with your counterpart in India to drive engineering-wide improvements. 

Additionally you will manage three US base teams responsible for all the shared test environments, and test automation and reporting services utilized by the whole engineering organization.

This is a high-impact technical leadership role perfect for a hands-on seasoned QE leader who has experience running large quality engineering and tool development organizations.

What's in it for you

Opportunity to make a difference. We’re at an inflection point where our existing quality and release processes and testing infrastructure won’t scale much longer. You’ll get to influence and drive the implementation of the next generation processes and tooling, and change how software is tested and released at a multi-billion dollar company.

Additionally you will manage a mature test tooling organization consisting of two distinct teams, each led by established managers. You’ll have an opportunity to direct the growth of the test tooling organization to address the future challenges in a rapidly growing company.

What you will be doing

• Take ownership of release and quality processes to improve them.
• Define and develop automated quality reporting workflows that work across a variety of product development teams.
• Improve release management processes.
• Drive the implementation of next-generation test automation and smoke testing frameworks and test reporting systems.
• Provide day-to-day management and mentorship to 2 or more engineering managers/senior managers.
• Foster a culture of technical excellence and growth, adopting latest new tools, technologies and development processes like spec-driven development. 
• Oversee the long term testing / pre-production environment strategy, ensuring high availability and stability for testing environments used by the entire company.
• Work closely with multiple QE and development teams, PMO, engineering management and product management.

Required skills and experience

• 15+ years of experience in software engineering, with a strong background in test automation and tooling.
• 10+ years of management experience, with at least 3+ years experience managing other managers (Director level experience).
• Proven experience running Engineering Productivity, Internal Developer Platform, or Tooling development teams. You understand the unique challenges of treating developers and quality engineers as your primary customer.
• Strong background in building scalable test automation frameworks (Python, Go, or Java).
• Strong background in CI/CD pipelines (Jenkins, GitHub Actions) and how test infrastructure integrates with them.
• Experience overseeing OPS/SRE functions, specifically regarding the management of complex, distributed test environments.
• Strong verbal and written communication skills. Ability to work with a globally distributed team across different time zones (US, EU, India, Taiwan).

Education

• BSCS or equivalent required, MSCS or equivalent strongly preferred

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