Join us and be a member of the team that tests the development tools used to create every PlayStation® game. This is a great opportunity to continue a career in Software Testing, working on industry leading development tools and being mentored by experts in their field. 

What you’ll be doing 

• Developing tests for new applications, new features and regressions. 
• Developing test strategies with application teams. 
• Automating tests as part of our continuous integration systems. 
• Investigating issues and creating reproducible test cases. 
• Conducting manual, exploratory testing. 
• Reporting test results clearly (including performance and coverage). 
• Developing tooling to help reduce test time and ease test execution. 
• Make suggestions and recommendations for improvements to help shape the finished product. 
• Collaborate with global, cross-functional teams in a multicultural environment to develop organisation-wide test strategies and infrastructure. 
• Mentoring peers, sharing best practices, and influencing quality engineering approaches. 

What we are looking for 

• 5+ years experience in developing tests for software applications. 
• Experience of automating tests. 
• A good understanding of software testing techniques. 
• Good C# programming skills. 
• Understanding of C++. 
• Experience in triaging bugs and creating reproducible tests. 
• Experience with software build tools, issue tracking and source control systems. 

Nice to have 

• Experience of Microsoft Windows applications. 
• Experience of Microsoft Visual Studio. 
• Experience of using Selenium/Appium. 
• Experience using Powershell and Python. 
• Experience of testing development tools. 
• Experience of testing on Linux & Mac. 

We anticipate that suitable candidates will demonstrate the following personal attributes 

• Proactive work ethic, with a passion for software quality and a positive customer experience. 
• The ability to gain the respect of, and work successfully with others, regardless of reporting line. 
• Influencing and persuasion skills. 
• Strong written and verbal communication skills. 
• Is thorough, patient, and works calmly under pressure. 

This senior role focuses on strengthening the quality engineering foundation for our SDK by developing robust automation, scalable CI/CD systems, and effective test strategies. You will work closely with cross-functional partners to enhance test coverage, improve workflows, and ensure reliable delivery across multiple platforms. The role requires strong technical depth, collaborative working, and the ability to drive meaningful impact quickly.

What you’ll be doing

• Designing, implementing, and maintaining CI/CD pipelines to support build, test, and release workflows.
• Developing automation and tooling in Python to streamline test orchestration and system validation.
• Creating and running automated tests across unit, integration, and system layers.
• Debugging and diagnosing issues across build, test, and deployment environments.
• Supporting Linux and Windows development environments and contributing to cross-platform scripting.
• Applying modern test frameworks and quality metrics to improve test strategy and reporting.
• Collaborating closely with multiple SDK teams to align on shared initiatives.
• Participating in rotational assignments to deepen domain expertise and broaden cross-project knowledge.
• Coordinating with teams across London, Bristol, and Dublin, including occasional travel as needed.
• Mentoring peers, sharing best practices, and influencing quality engineering approaches.

What we are looking for

• Experience building and maintaining CI/CD pipelines (Jenkins/Groovy or equivalent).
• Strong Python 3 skills for automation, tooling, and test orchestration.
• Experience developing and executing automated tests at multiple levels.
• Fluency with Linux and Windows development environments.
• Proficiency with scripting languages such as python, bash, or PowerShell.
• Ability to diagnose and resolve issues across complex build and test systems.
• Familiarity with test frameworks such as pytest, GTest, or similar.
• Understanding of software quality metrics, reporting, and test strategy.
• Experience or awareness in one or more additional areas: C/C++, CMake, C#, Rust, .NET, Docker, Kubernetes, VM orchestration, graphics APIs, AIML/MLOps, or desktop app testing.
• Strong communication and collaboration skills, with the ability to work effectively across distributed teams and represent quality engineering perspectives.

The Rubrik Engineering team is comprised of people who produce extraordinary results. Our engineers are driven to build efficient, reliable, and cost-effective products. We believe in empowering our teams, giving engineers autonomy and responsibility, not just tasks. Our goal is to motivate and challenge you to do the best work of your career. As part of the Rubrik Engineering team, you will work closely with product managers, designers, and other engineers to define the next generation of products for Rubrik. At Rubrik, nothing will stop you from thinking big. We are looking for individuals who are comfortable with ambiguity and excited by the prospect of a challenge. If you have a positive attitude, high energy and limitless drive, and like to win, we want to talk to you.

Job Overview

The Cloud Solutions Architect is a key sales specialist role, supporting the broader sales organization with deep technical knowledge in a focus area. This means working with customers and prospects to educate them on how Rubrik protects and manages data. Additionally, the Solutions Architect will have an active role in providing real world feedback to product teams to enhance the product, testing new features before they are released, and helping educate the sales organisation on key components of their focus area technology. The Solutions Architect provides both immediate and long-term impact with their technical knowledge and position of influence with prospects and customers.

Responsibilities and Duties

• This is a remote work position with approximately 50% travel for onsite meetings (as required).
• Provide technical guidance in customer facing calls as required, both in person and remote.
• Expert level knowledge in primary hyperscalers (AWS, Azure, GCP) including authentication, authorization, networking, security, services, workloads, etc.
• Acts as a strategic advisor on Cloud Native architecture and DevOps; evangelist in automation using Infrastructure as Code and platform-native self-service capabilities.
• Ability to conduct in depth sales discovery and alignment of technical capabilities to customer pain
• Serve as a cloud subject matter expert, covering cloud-centric opportunities and enabling the sales team to effectively promote and sell cutting-edge cloud solutions.
• Assist with technical implementation or validation of the product.
• Work closely with sales teams from initial discovery through technical validation of the Rubrik solution.
• Creating and giving presentations for technical enablement of the systems engineers
• Work with product management and engineering to discover and address product gaps, providing real world knowledge on product use.
• Attend internal meetings and events as required, both in person and remote.

Qualifications

• Bachelor's degree or equivalent.
• 5+ years of experience in their focus area.
• A solid understanding of backups, high availability, and disaster recovery architectures for their focus area.
• Knowledge of common Identity Providers (Entra, AD, Okta), architecture and integration
• Scripting experience in a relevant language (Python, PowerShell, Bash, etc.)
• Experience with Terraform and other tools strongly preferred
• Ability and experience giving technical presentations ranging from small to large audiences
• Ability to self-manage time and projects.

As a Platform Engineer – Support, you will provide first-level response within Interactive Brokers (IBKR) on any information technology-related issues concerning the Microsoft Windows platform. You will assist business and development end-users via telephone, email, and a centralised ticketing system to resolve or escalate IT issues.

This position requires strong technical knowledge and polished communication skills. Key competencies include intermediate knowledge of Windows and networking technologies, combined with a strong motivation to develop your skills further. You must demonstrate patience with those who are less technically proficient and be able to function effectively in a fast-paced business environment with a high sense of urgency.

Additional requirements for this role include dependability and a willingness to go above and beyond the call of duty in assisting end-users and following technical issues through to resolution.

We currently operate a hybrid working model in one of the most iconic towers in the City of London, located on Fenchurch Street. You will also be pleased to know that we offer lunch from a selection of vendors every day you are in the office.

Essential Job Functions:

• Provide technical assistance and support for reported issues related to computer systems, software, and hardware promptly to meet departmental SLAs.
• Use all available means to assist users, including telephone, email, in-person support, and remote support tools.
• Resolve issues related to desktops, laptops, virtual machines, smartphones, scanners, printers, and other peripherals used by employees.
• Install operating systems, applications, hardware drivers, and customise system settings in accordance with departmental standards.
• Analyse problems using troubleshooting skills and diagnostic tools to identify the root cause and implement permanent solutions to prevent recurrence.
• Document issue resolutions in the departmental knowledge base for future reference and contribute to the creation of self-help articles for employee access.
• Provide timely updates on all activity for assigned incidents, including user contact attempts and resolution details, within the incident management system. Escalate incidents to other support teams where necessary.
• Participate in departmental or firmwide projects as instructed by the IT Department management.
• Contribute to departmental productivity and development objectives by participating in training programmes and team meetings.
• Interface with employees, supervisors, directors, and C-level executives, employing a high degree of tact and diplomacy to promote a positive image of the department. Resolve problem situations in a professional manner.
• Maintain excellent verbal communication skills, with the ability to communicate effectively with technical and non-technical colleagues at all levels of the organisation.
• Participate in the assigned schedule to ensure coverage.

Knowledge, Education and Skills Required:

• Associate’s Degree in Computer Science or a related field preferred.
• A+, Network+, Microsoft, and VMware certifications preferred.
• Proven technical support experience.
• Any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
• Strong organisational, prioritisation, and multitasking abilities.
• Expected to be a team player who shares knowledge for collective growth.
• Able to communicate technical concepts to non-technical stakeholders.
• Must possess strong interpersonal and communication (written and oral) skills, along with a client service-oriented approach.
• Pays close attention to detail, displays flexibility, works independently, and demonstrates self-direction and initiative.
• Displays resourcefulness when solutions are not immediately evident and takes initiative to resolve problems independently.
• Ability to manage multiple high-priority initiatives in a fast-paced, highly technical environment.

Technical Experience Required:

• Strong knowledge of Microsoft Windows desktop operating systems.
• Strong diagnostic and troubleshooting skills, with an innate curiosity and interest in IT.
• Strong knowledge of the Microsoft Office suite.
• Working knowledge of Entra ID and Azure services.
• Working knowledge of administrative scripting (PowerShell, Python, etc.).
• Working knowledge of Intune packaging and PC deployments.
• Working knowledge of the TCP/IP protocol stack and Wi-Fi.
• Working knowledge of DNS and DHCP.
• Working knowledge of supporting PCs in an Active Directory environment.
• Working knowledge of the Office 365 cloud application suite.
• Working knowledge of desktop imaging, application deployment, and hard drive encryption.
• Working knowledge of Active Directory, domains, and group policies.

Location and Hours:

20 Fenchurch Street, London, EC3M 8AF
Coverage between 7:30 am - 6 pm (hours to be agreed), Monday – Friday (currently a Hybrid model)

Benefits:

• Career support and development
• Salary commensurate with experience
• Performance-based discretionary cash bonus scheme
• Discretionary stock grant
• Group Life Assurance cover
• Group Income Protection
• Occupational pension scheme based on gross earnings
• Hybrid working model*
• Annual leave above the statutory minimum, increasing with service
• Daily company-paid lunch and healthy snack options (when working from the office)
• Access to Private Medical Insurance, Dental Plan, and/or Health Cash Plan (including dependants)*
• Corporate events
• Travel season ticket loans*
• Cycle to work scheme*

*Subject to successful completion of the probation period

Interactive Brokers is an Equal Opportunity Employer committed to providing a diverse, equitable, and inclusive workplace for its employees.

If you have what it takes to join our London office team, please apply today!

Interactive Brokers (UK) is committed to promoting, monitoring, and implementing best practices, policies, procedures, and culture in adherence to the FCA Consumer Duty.

Role Specificities

We’re looking for an engineer who is independent and excited about getting things done. You'll be responsible for building and improving the enterprise endpoint infrastructure and have ownership of the service and its impact on employee productivity at Wave. You will own the entire endpoint stack and be responsible for administration of all enterprise infrastructure, planning and implementation of systems as we rapidly scale our business.

In this role you’ll:

• Join an autonomous team focused on a single area of Wave’s IT org. You will report directly to the IT Director. Typically, you'll be responsible for endpoint Infrastructure end-to-end, from design through deployment and maintenance.
• You will be joining at a time of transformation, in the IT organisation evolving from a flat team structure to areas of skilled ownership.
• Along with the business growing at a pace, taking ownership of projects and business needs such as:
  • Design, build, implement, and maintain scalable and performant endpoint management infrastructure to facilitate best-in-class security of the Wave fleet comprising macOS,  ChromeOS, Windows, iOS, and Android endpoints.
  • Deliver critical endpoint management efficiencies and capabilities through bespoke software development and implementation of both industry-standard open source tooling and first-party software solutions.
  • Employ modern Infrastructure-as-Code (IaC) methodologies, develop GitOps-driven solutions to deliver consensus-based fleet management capabilities at scale.
  • Build and maintain CI/CD pipelines for fleet management infrastructure, deploying to progressively tested environments across multiple clouds (Azure, GCP) and geographies (Africa and global remote workforce).
  • Drive initiatives to adopt emerging technologies, industry best practices, and optimise processes for scalability and operational efficiency.
  • Partner with cross-functional teams to ensure seamless endpoint user experiences while maintaining strict security standards and continually increasing the bar.

Key Details

• This is a fully remote role. Candidates must be based in one of our talent hub countries (UK, Spain, USA, Canada, Kenya and Ghana) or in one of our operating markets in Africa including Senegal, Côte d'Ivoire, or Burkina Faso. Your working hours must align with GMT +/- 1, with reliable Internet access as long as you have work authorization.
• Every year, you’ll travel to Africa for a one-week immersion trip. (Wave covers all costs.)
• Our salaries are competitive and are calculated using a transparent formula. For this role, depending on your experience level and location, we are offering a salary range of $133,100 to $194,200 USD (paid in your local currency equivalent) plus a generous equity package.
• Major benefits:
  • Subsidized health insurance for you and your dependents and retirement contributions (both vary from country to country)
  • 6 months fully paid parental leave and subsidized fertility assistance
  • Unlimited vacation with a 20-day minimum requirement
  • $10,000 annual charitable donation matching

Requirements

• Minimum 5 years of professional experience as an Endpoint Engineer.
• Experience as a Endpoint Engineer managing multiple, international sites, including single sites of 2,000+ endpoints.
• Good communication skills with stakeholders and expectation management.
• Successful candidates must be willing to travel to our operating countries when required as part of your regular duties. For the first year, up to 50% travel may be required  to review all the current setups.

You might be a good fit if you 

• Proficient in a modern programming (Python) and scripting (Python, Bash, Powershell) languages
• Extensive hands-on experience with Jamf PRO, Google Workspace and Microsoft Intune to ensure comprehensive secure fleet management as well as experience with similar cloud identity providers.
• Demonstrated success and experience with open source endpoint management tooling for configuration management, mobile device management, application management, and telemetry such as Salt, Puppet, Munki, Nano/MicroMDM, osquery, Autopkg, ChromeBrew, WinGet, apt etc.
• History of developing and delivering secure, reliable, scalable, and technology solutions.
• Deep knowledge and experience managing corporate infrastructure at scale with Infrastructure-as-Code (IaC) practices & GitOps workflows (Terraform, Ansible, Chef, etc.)
• Experience integrating and operating fleet management infrastructure with CI/CD pipelines and DevOps workflows.
• Proven track record of deploying and operating fleet management infrastructure in public cloud environments (Azure, GCP).
• Familiarity with compliance frameworks such as SOC 2, ISO 27001 and NIST.
• Strong soft skills, including stakeholder communication and cross-functional collaboration.
• Speak French, or are interested in learning.
• Are excessively detail-oriented and seek to achieve excellence in everything you do.
• Are a self-starter and proactive about achieving ambitious targets.
• Love owning projects - you're autonomous yet know when to escalate problems.
• Willing to go the distance to get something done.
• Are comfortable defaulting to over-communication and overreaching when it comes to coordination.

POS-7094

Job Overview: We are seeking a Security Engineer with expertise in implementing and troubleshooting security tools to enhance and support our security infrastructure. This role focuses on evaluating, deploying, and maintaining a suite of security technologies that protect our organization’s assets. The ideal candidate will have extensive experience in security engineering, hands-on tool deployment, and troubleshooting complex issues within various security solutions.

Key Responsibilities:

• Security Tool Implementation: Lead the planning, deployment, and configuration of security tools, ensuring they meet organizational needs and integrate seamlessly with existing systems. Experience with SASE tools such as (Netskope/Zscaler), EDR tools such as (Crowdstrike/SentinelOne), Endpoint Privilege Management, Application Allowlisting, Email Security, SIEM Management and Detection Engineering 
• Troubleshooting and Support: Diagnose and resolve issues with security tools in real-time to maintain their effectiveness, reduce downtime, and ensure optimal performance.
• Tool Evaluation and Testing: Research, test, and recommend new security technologies based on the latest threat landscape and organizational needs. Lead proof-of-concept (POC) projects to assess potential new tools.
• System Integration: Work closely with IT and other teams to ensure security tools are effectively integrated with various systems, including cloud and on-premises environments.
• Automation and Optimization: Develop scripts and automation processes to improve the efficiency and reliability of security tools, minimizing repetitive tasks and reducing time-to-response.
• Documentation and Knowledge Sharing: Create and maintain detailed documentation of security tool configurations, troubleshooting procedures, and best practices to ensure consistent processes and knowledge transfer.
• Collaboration: Collaborate with other security teams, such as incident response and vulnerability management, to identify tool requirements, share insights, and improve overall security capabilities.
• Training and Mentorship: Act as a subject matter expert on security tools, providing training and guidance to junior team members and stakeholders.

Qualifications:

• Experience: 3+ years of experience in cybersecurity, with a focus on security engineering, tool deployment, and troubleshooting.
• Education: Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience).
• Certifications: Relevant certifications, such as CISSP, GIAC, CEH, or vendor-specific certifications for security tools (e.g., CrowdStrike, Netskope, Tenable, or similar).
• Technical Skills:
• Strong hands-on experience with a variety of security tools, such as endpoint protection, SIEM, vulnerability management, EDR, DLP, and network security tools.
• Deep troubleshooting skills across both hardware and software security solutions.
• Familiarity with scripting languages (Python, PowerShell, Bash) for automation of tasks related to tool deployment and management.
• Understanding of network protocols, cloud environments, and security frameworks (MITRE ATT&CK, NIST, CIS).
• Experience with configuring and managing tools in cloud environments (AWS, Azure, or GCP).
• Soft Skills:
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent communication skills to collaborate across teams and convey technical information effectively.
• Ability to work independently and manage multiple projects in a fast-paced environment.

POS-7094

Job Overview: We are seeking a Security Engineer with expertise in implementing and troubleshooting security tools to enhance and support our security infrastructure. This role focuses on evaluating, deploying, and maintaining a suite of security technologies that protect our organization’s assets. The ideal candidate will have extensive experience in security engineering, hands-on tool deployment, and troubleshooting complex issues within various security solutions.

Key Responsibilities:

• Security Tool Implementation: Lead the planning, deployment, and configuration of security tools, ensuring they meet organizational needs and integrate seamlessly with existing systems. Experience with SASE tools such as (Netskope/Zscaler), EDR tools such as (Crowdstrike/SentinelOne), Endpoint Privilege Management, Application Allowlisting, Email Security, SIEM Management and Detection Engineering 
• Troubleshooting and Support: Diagnose and resolve issues with security tools in real-time to maintain their effectiveness, reduce downtime, and ensure optimal performance.
• Tool Evaluation and Testing: Research, test, and recommend new security technologies based on the latest threat landscape and organizational needs. Lead proof-of-concept (POC) projects to assess potential new tools.
• System Integration: Work closely with IT and other teams to ensure security tools are effectively integrated with various systems, including cloud and on-premises environments.
• Automation and Optimization: Develop scripts and automation processes to improve the efficiency and reliability of security tools, minimizing repetitive tasks and reducing time-to-response.
• Documentation and Knowledge Sharing: Create and maintain detailed documentation of security tool configurations, troubleshooting procedures, and best practices to ensure consistent processes and knowledge transfer.
• Collaboration: Collaborate with other security teams, such as incident response and vulnerability management, to identify tool requirements, share insights, and improve overall security capabilities.
• Training and Mentorship: Act as a subject matter expert on security tools, providing training and guidance to junior team members and stakeholders.

Qualifications:

• Experience: 3+ years of experience in cybersecurity, with a focus on security engineering, tool deployment, and troubleshooting.
• Education: Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience).
• Certifications: Relevant certifications, such as CISSP, GIAC, CEH, or vendor-specific certifications for security tools (e.g., CrowdStrike, Netskope, Tenable, or similar).
• Technical Skills:
• Strong hands-on experience with a variety of security tools, such as endpoint protection, SIEM, vulnerability management, EDR, DLP, and network security tools.
• Deep troubleshooting skills across both hardware and software security solutions.
• Familiarity with scripting languages (Python, PowerShell, Bash) for automation of tasks related to tool deployment and management.
• Understanding of network protocols, cloud environments, and security frameworks (MITRE ATT&CK, NIST, CIS).
• Experience with configuring and managing tools in cloud environments (AWS, Azure, or GCP).
• Soft Skills:
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent communication skills to collaborate across teams and convey technical information effectively.
• Ability to work independently and manage multiple projects in a fast-paced environment.

So, what's the role all about?

Here at NICE Public Safety, we provide state of the art solutions for the Public Safety & Justice market, providing software as a service for multi-media evidence management and Emergency Contact Centres to a worldwide customer base.

We are currently expanding our Cloud Platform Engineering team to ensure we continue to offer exemplary service to our customers. This is a very hands-on role. You will be involved in ensuring our cloud platforms are observable, measurable, reliable, scalable, and maintainable. It’s likely that the successful candidate will have significant experience in a DevOps, SRE, Cloud Engineer, or Cloud Development role.

How will you make an impact? 

• Act as part of a team of SRE’s that act as the ‘gatekeepers’ of production and actively manage the work backlog and develop reliability improvements.
• Lead investigations into root cause outages, performance, and cost issues.
• Lead initiatives to develop the automation of low-value tasks balanced against project delivery demands.
• You will provide technical leadership and to wider Cloud Operations and Support teams along with providing oversight to the products and services they support.
• Collaborate with DevOps and engineering teams to establish and enforce SLOs, SLAs, and error budgets
• Develop and configure monitoring dashboards and alerts in tools like Grafana and Azure Monitor.
• Installation and configuration of Observability Platform including tools like Grafana, Prometheus, Azure Monitor, Open telemetry etc.
• Developing bicep modules for monitoring infrastructure and deploy it.
• Optimize system performance, cost, and security through regular reviews and tuning.

Do you have what it takes?

• Must have 6+ years of experience in Site Reliability Engineering
• Excellent technical, analytical and troubleshooting skills
• Experience and in-depth knowledge of databases and data handling (MS-SQL, Elasticsearch, YML, JSON, XML)
• Experience with Azure cloud
• Significant experience in programming or advanced scripting (Python, PowerShell, C# etc.)
• Experience with infrastructure/configuration as code and version control (ARM, BICEP, Git)
• Strong Experience managing monitoring, alerting and dashboarding platforms (Azure Monitor, Prometheus, Grafana, Elasticsearch)
• Demonstrable experience of supporting live cloud services and platforms
• Expert in developing queries for dashboards and alerting for microservices.
• Expertise in developing custom metrics for microservices
• Collaborate with DevOps and engineering teams to establish and enforce SLOs, SLAs, and error budgets.
• Production experience with Kubernetes and containerization (AKS)
• Exposure to Azure DevOps pipelines is desirable (CI/CD)
• Strong experience in infrastructure as a code, design and implementation strategies.
• Experience with AI (tools) to automate and accelerate is a plus.
• Efficient, effective, and respectful communication skills both with customers and within internal departments. Including,
  • Good listener, able to identify and validate assumptions.
  • Able to use effective questioning to confirm understanding of a customer problem and then provide help to solve it.
  • Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in a local environment.
  • Multi-tasking and time-management to prioritise and switch between varied tasks.

• Significant experience in platform engineering, observability, and provisioning.
• Proven ability to develop and implement a strategic vision for platform services, observability, and provisioning.
• Strong understanding of cyber security principles, governance, and compliance frameworks.
• Strong understanding and experience of cloud platforms, containerisation, and microservices architecture.
• Broad background across information technology with the ability to communicate clearly with non-security technical SMEs at a comfortable level.
• Strong proficiency in technical scoping, architecture design, and integration of security tools and processes.
• Ability to translate business needs into scalable, user-centric cloud solutions.
• Excellent communication and collaboration skills, with a focus thought leadership and solution development.
• Experience in both operational and transformation roles or a clear working understanding of both perspectives.
• Knowledge of compliance with relevant frameworks, including ISO 27001, Cyber Essentials + or FEDRAMP

Tooling

• Kubernetes (Ideally AKS)
• Azure Devops Pipelines
• Elasticsearch and Cloud Observability Stacks
• IAC (Bicep/Terraform)
• Powershell / C#

Beneficial Certifications

• AZ 104
• AZ 305
• AZ 500
• AZ 700
• CKA

Requisition ID: 10820
Reporting into: Director, Engineering, 
Role Type: Individual Contributor

#LI-Hybrid 

Hudson River Trading (HRT) is seeking a Windows Systems Engineer to join our Enterprise Engineering team. In this role, you will help scale HRT’s global hybrid Windows deployment and develop automation, configuration-as-code, and infrastructure-as-code solutions to seamlessly manage fleets of top-of-the-line user endpoints, mission critical servers, cloud infrastructure, and secure remote computing environments around the world. You will apply configuration-as-code practices to reduce operational overhead, build PowerShell-based systems that improve platform stability and resilience, and enhance the reliability of our Windows platform by designing and implementing automation that identifies and resolves technical inefficiencies across on-premises and Azure infrastructure.

The ideal candidate is a Microsoft-based technology engineer and eager problem solver who is comfortable working in a fast-paced environment. Terrific communication and collaboration skills, as well as a positive attitude towards team members and internal customers, are crucial to success within this role. 

Responsibilities

• Leverage configuration-as-code paradigms to reduce the operational overhead of managing Windows infrastructure
• Use infrastructure-as-code to consistently configure Microsoft Azure resources
• Develop PowerShell-based systems to automate operational tasks and enhance the reliability of the Windows platform
• Leverage automation to identify and remediate technical inefficiencies across Windows endpoints, Windows infrastructure, and Microsoft Azure resources
• Participate in ongoing engineering, maintenance, and support efforts to improve the Windows environment

Qualifications

• 10+ years of experience as a Microsoft-based technology engineer
• Experience using Ansible (or similar configuration-as-code tool) to manage a fleet of Windows devices
• Proven ability to provision Microsoft Azure resources with Terraform
• Proficiency with Microsoft Graph API development
• Experience developing scripts and tools using PowerShell
• Familiarity with Microsoft Intune, Autopilot, Entra ID, and Active Directory
• A general design approach that incorporates security best practices, business continuity, high availability, and scalability
• A self-motivated and driven work ethic

The estimated base salary range for this position is 150,000 to 250,000 USD per year (or local equivalent). The base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience. This role will also be eligible for discretionary performance-based bonuses and a competitive benefits package.

The Role

Bottomline is looking for a Junior (Jr) Site Reliability Engineer to grow with us in a Hybrid work environment out of our Theale, Reading UK office!

Candidates for this position must be authorized to work in the United Kingdom on a full-time basis for any employer without restriction.

Visa sponsorship will not be provided for this position.

What You Will Do 

As a Junior Automation/Site Reliability Engineer, you will help automate day-to-day operations, customer onboarding/setup, and BAU activities for our managed file transfer (MFT) services and other core services. You will build scripts, pipelines and configuration-as-code under guidance from senior engineers, improve observability and reliability, and contribute to well-documented, repeatable processes.

How you’ll contribute:

• Build and maintain automation for operations and customer setup using scripting and configuration-as-code (e.g., Bash, Python, Golang, Powershell).
• Contribute to configuration management and infrastructure automation (e.g., Ansible, Puppet, Terraform).
• Develop and enhance CI/CD pipelines (e.g., GitLab) for service deployments and runbooks.
• Create and maintain runbooks and documentation for repeatable BAU activities and onboarding workflows.
• Enhance monitoring and alerting (Grafana/OTEL/Prometheus) to improve reliability and reduce manual toil.
• Collaborate with SRE/DevOps engineers and service teams to deliver small, incremental improvements.
• Follow security and compliance practices, including certificate handling and secrets management.
• Participate in incident response and post-incident reviews; propose automation to prevent recurrence.
• After ramp-up, participate in an on-call rotation with guidance and support. Customers & Operations
• Demonstrate a strong service mindset and clear communication with internal and external stakeholders.
• Meet commitments and SLAs by using automation to deliver consistent, high-quality outcomes.
• Replace manual, error-prone onboarding steps with automated workflows and templates.

What will make you successful: 

• Foundational system administration on Linux and/or Windows Server.
• Familiarity with infrastructure automation and configuration management (Terraform, Ansible/Puppet).
• Scripting ability in at least one language (Bash, Python, Golang, Powershell).
• Basic CI/CD concepts and tools in production environments.
• Understanding of observability fundamentals (metrics, logs, traces) and relevant tools (Grafana/OTEL).
• Basic networking and platform concepts (TCP/IP, DNS, certificates, virtualization, containers).
• Version control with Git and GitOps-friendly workflows.
• Clear written/verbal communication, eagerness to learn, and a collaborative mindset.

What We Offer: 

• Competitive salary and benefits package. 

• Opportunities for professional growth and advancement. 

• A collaborative and innovative work environment. 

• Flexible working arrangements. 

#LifeAtBottomline

#LI-DNI

The Role

Bottomline is looking for a Site Reliability Engineer with SecOps experience to grow with us in a Hybrid work environment out of our Theale, Reading UK office!

Candidates for this position must be authorized to work in the United Kingdom on a full-time basis for any employer without restriction.

Visa sponsorship will not be provided for this position.

The Site Reliability Engineer will work on many SecOps related tasks however this will not be their only focus!

We are looking for someone who is hands on and naturally steps into leadership — someone who learns fast, dives into complex topics, and takes ownership of the roadmap and outcomes across security and reliability.

You will harden our platforms and software supply chain, codify infrastructure, uplift observability, and improve 24×7 availability through automation. The role partners closely with application, platform, and security teams across regions and includes mentoring other engineers and leading cross-team initiatives to completion.

How you’ll contribute:

Strategy & Cross Team Ownership

• Shape and execute the SRE roadmap; author design docs; run design reviews; align stakeholders and timelines.
• Mentor engineers; drive knowledge sharing, transparent status/reporting, and continuous improvement. SecOps (including Vulnerability Management)
• Own the vulnerability lifecycle end to end: discovery, triage, risk-based prioritization, remediation, verification, and reporting.
• Operate and improve scanning across servers, containers, and images; maintain accurate in scope asset inventories.
• Plan/execute patch cycles for Linux and Windows; validate changes in lower environments; maintain rollbacks and change controls.
• Embed security in CI/CD (SAST/DAST, dependency scanning, SBOM + signing, policy checks); enforce minimum baseline policies for container images.
• Own certificates, keys, and secrets lifecycle with automated rotation and renewal.
• Partner with Security/GRC on policies, audits, evidence; document exceptions and time-bound risk acceptances.

SRE & Reliability

• Define SLOs/SLIs and manage error budgets; lead incident response and post incident improvements; coach on-call practice.
• Build and operate observability (metrics/logs/traces) using OTEL and Grafana; automate runbooks to reduce MTTR.
• Engineer resilient CI/CD (GitLab, Jenkins): progressive delivery, safe rollbacks, change validation, and release quality gates. Automation & Platform Engineering
• Design and maintain Terraform modules and configuration management (Puppet/Ansible); standardize platform baselines (OS, Kubernetes, middleware) and enforce policy-as-code.
• Consolidate and rationalize technical stacks to improve operational readiness and risk profiles. Stakeholders & Ways of Working
• Work with SRE engineers, and other Operation teams to schedule and deliver safe changes; partner with CISO; engage application teams for zero downtime or low risk deployments.
• Sharing ideas with the team and management to improve security and reliability
• Proposing new security tools, automation and processes
• Embracing new technologies and building business cases for their adoption

What will make you successful: 

• Fluent in English
• Systems: Strong Linux (RHEL/CentOS) and/or Windows Server administration in production environments.
• Vulnerability & Patch: Hands-on with scanners (e.g., Qualys/Defender VM) and patch orchestration; strong change control and rollback strategies.
• IaC & Config: Terraform; Ansible/Puppet (idempotent patterns); OS native patching (yum).
• CI/CD & Git: Working knowledge to embed scanning and compliance checks in pipelines (GitLab/Jenkins).
• Containers/K8s: Familiarity with Docker/Kubernetes and image scanning policies.
• Observability & SRE: Practical OTEL instrumentation and Grafana dashboards; SRE principles for availability and MTTR reduction.
• Security: Certificates, encryption standards, secure configuration baselines; secrets management.
• Scripting: Proficiency in Bash/PowerShell; working knowledge of Python or Go. Soft skills • Strong security and customer-service mindset
• Rigorous, methodical and risk-aware
• Recognized technical leadership and ownership
• Ability to remain calm and decisive under pressure
• Autonomous but able to work effectively within teams
• Excellent communication and stakeholder management skills

What We Offer: 

• Competitive salary and benefits package. 

• Opportunities for professional growth and advancement. 

• A collaborative and innovative work environment. 

• Flexible working arrangements. 

#LifeAtBottomline

#LI-DNI

To learn more about our team and office culture in England (UK), visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/york
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-York-Location-EI_IE969384.0,7_IL.8,12_IC3297365.htm
LinkedIn: https://www.linkedin.com/company/knowbe4/life/uk/

The Cybersecurity Threat Researcher works in the KnowBe4 Threat Research Lab, and is responsible for deploying and configuring various security products and solutions such as endpoint, email, web and network protection.

Responsibilities:

• Analysing trends and patterns in large data-sets to establish threat trends across regions, industries and business segment sizes.
• Have a passion for cyber security and thrive on solving difficult and complex problems.
• Have a genuine interest in mitigating phishing attacks and be familiar with recent vulnerabilities in our space. Investigate phishing emails and have an understanding of Malware Analysis (Configuration of isolated Malware Analysis VM, Identification of File Formats, Basic Static & Dynamic analysis)
•  Enjoy sharing their knowledge and working with team members and external stakeholders.
• An understanding and experience with Threat Actor Tools and techniques: (MITRE ATT&CK Framework, PowerShell & Command Prompt Terminals, WMIC, Scheduled Tasks, SCM, Windows Domain and host Enumeration Techniques, Basic Lateral Movement Techniques, Basic Persistence Mechanisms, Basic Defense Evasion Techniques, other offensive/Red Team TTPs)
• Triage, investigate, and respond to alerts coming in from the Knowbe4 email platform efficiently and without support.
• Contribute regularly to external-facing Knowbe4 Threat Labs content such as blogs.

Requirements:

• BS or equivalent plus 3 years experience
• MS or equivalent plus 1 year experience
• Well versed with IOCs, reverse engineering and threat campaign tracking
• Experience in malicious URL and phishing Email analysis
• Script enabled for scripting automations (Python) for handling huge volumes of threat artifacts like files, emails, URLs etc
• Experience with public speaking and triaging complex customer queries.

SUMMARY

We’re looking for a Cloud Security Research Engineer to join the Product team and spread the power of Wiz. In this role, you’ll play a key part in safeguarding our customers’ cloud environments from cyber threats. Your contributions will directly impact customer success and advance the field of cloud security. 

WHAT YOU’LL DO

• Research, innovate, and develop cutting-edge detection mechanisms, advanced algorithms, and automated solutions to precisely identify and categorize technologies within complex cloud environments.
• Conduct deep-dive analysis of CSP APIs (AWS, Azure, GCP, OCI) and log payloads (CloudTrail, Flow Logs) to map out potential attack surfaces.
• Partner with our world-class Research and Backend teams to turn "proof-of-concepts" into scalable, production-ready security scans.
• Continuously update knowledge and skills to stay abreast of the latest technologies and emerging trends in the industry.
• Implement customer requests and industry-standard practices to establish Wiz as a market leader in cloud security.

WHAT YOU’LL BRING

About the Position

We are looking for an Infrastructure Security Engineer with a strong Windows engineering background and practical exposure to modern platform security controls to help our global team secure Jane Street’s IT platforms. In this role, you’ll need strong judgement and discerning taste to prioritise potentially complex and extensive remediation efforts. We’ll lean on you to suggest where to focus our mitigation efforts, and to provide both technical advice and decision making on behalf of the group where needed.

In this role, you will proactively propose, design, test, implement and document strategic security controls. You will coordinate and deliver security solutions across our IT platforms while identifying opportunities to further automate intelligent workflows. You will help secure internal IT and remote working platforms through a combination of hands-on technical work, consultancy and security influence to the wider IT team. This role will encompass a range of responsibilities, including building security controls that scale, investigating emerging threats, developing new security tooling and driving vulnerability management initiatives. 

This position sits within our IT Engineering group, a highly dedicated team of engineers who monitor and manage our environment across a physical/virtual computing landscape that spans three continents. Your analytical thinking and expertise will be invaluable as we support the daily work of our colleagues and keep our systems operating at the highest standard. 

About You

• Proficient in securing Windows OS platforms and resolving complex technical issues in a fast-moving environment
• Have hands-on experience utilising integrated security technologies for safeguarding Windows operating systems, including application control, host-based firewalls, auditing and event monitoring and disk encryption
• Skilled in administering endpoint security and vulnerability management solutions, including antivirus, anti-malware, EDR, vulnerability scanning and patch management
• Knowledgeable about security best practices, including operating system hardening, privileged access management and vulnerability mitigation 
• Understand common threat tactics, techniques and procedures (TTPs) and effective countermeasures
• Well-versed in Windows core infrastructure services (AD/EntraID, PKI)
• Eager to produce scalable and repeatable security practices through automation 
• Understand security tooling and APIs
• Flexible, reliable and highly collaborative 
• Proven experience automating workflows in PowerShell or other scripting languages
• Fluent in English

If you're a recruiting agency and want to partner with us, please reach out to agency-partnerships@janestreet.com. 

About the Position

We are seeking an experienced engineer with a strong background in mobile device management (MDM) and remote device solutions. You will play a key role in engineering, managing and maintaining a growing fleet of thousands of iOS and Android devices and ensuring seamless connectivity to essential apps and services that support our business needs.

In this position, you’ll focus on improving, automating and standardising our fleet of corporately owned and BYOD-managed devices and its supporting infrastructure. This will involve developing and maintaining PowerShell scripts, optimising MDM systems and collaborating globally to resolve issues, deploy updates and enhance systems in this growing and fast-moving domain. You will also develop new solutions for business problems and architect integrations to meet the requirements of a variety of stakeholders.

Strong communication and interpersonal skills will be needed as you collaborate with colleagues across the firm globally to find and resolve issues, plan and execute deployments and improve systems where possible.

Getting the details right and keeping good records are critical in this role. Good troubleshooting skills are essential and you’ll be expected to clearly document problem resolution resulting from root cause analysis.

This role is part of our IT Engineering group, a dedicated team that architects and manages a global physical, virtual and mobile computing environment. Your analytical skills and expertise will directly support our colleagues and ensure the highest standard of system performance.

About You

• 5+ years of proven engineering experience with MDM/UEM environments managing iOS and Android devices
• Have strong skills in PowerShell automation and scripting
• Experienced with MDM platforms such as Intune, Jamf Pro or Workspace One
• Proficient in managing Apple device lifecycles using Apple Business Manager
• Have a demonstrated ability to integrate various systems to fulfil business needs
• Excellent troubleshooter and communicator with a strong customer service mentality
• A flexible and reliable team player who enjoys working in a collaborative environment
• Fluency in English required

If you're a recruiting agency and want to partner with us, please reach out to agency-partnerships@janestreet.com.

About the Position

We are looking to hire a talented engineer to help run our internal Windows infrastructure. We are open to applicants with strong experience in areas such as infrastructure, applications, automation, and server or desktop operating systems in Windows environments. 

Windows is our primary desktop operating system, and many of our core infrastructure services are provided by Windows servers. Having these systems work correctly is key to meeting our business needs for performance and reliability.

You’ll work to improve, automate and standardise our Windows environment. Ideally this means you have experience scripting/programming in either PowerShell, Python or C#. All of our scripts are centrally managed and stored in an organised repository, where they are reviewed by team members and used by many teams across the firm.

As part of a global team, you will also collaborate with colleagues across the firm—locally and abroad—to develop new ideas, find and resolve issues, plan and execute deployments and document the results.

This position sits within our IT Engineering group, a highly dedicated team of engineers who monitor and manage a Windows environment across a physical/virtual computing landscape that spans three continents. Your analytical thinking and expertise will be invaluable as we support the daily work of our colleagues and keep our systems operating at the highest standard. 

 About You

While there’s no fixed set of skills required for this role (we can teach you what you need to know), here are some of the things we’re looking for:

• Advanced experience with the inner workings of Microsoft Windows 10/11 or Microsoft Windows Server 2016/2019/2022
• Experience with using PowerShell (or Python, C#) to automate deployment, configuration and monitoring environments
• Strong working knowledge of Active Directory/Kerberos/DNS/Group Policy
• Demonstrated ability to troubleshoot Windows operating systems and applications
• Experience with hardware monitoring and performance tuning in physical or virtual environments
• Ability to solve complex problems in a fast-paced environment
• Clear and concise communication skills; the ability to maintain a high degree of customer service for all queries
• A flexible, reliable and highly collaborative approach to your work
• Fluency in English 

If you're a recruiting agency and want to partner with us, please reach out to agency-partnerships@janestreet.com.

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are looking for a talented professional services engineer to join our technology team. Primary focus will be on implementing the technical aspects of NICE product deployments and non-standard configuration requests as well as assisting product teams to successfully introduce new products/versions. Championing supportability and delivering preventative actions on behalf of our customers is also key. 

NOTE – Successful candidates will need to have been in the UK for 5 years and eligible for obtaining NPPV3 + Security Clearance.

This role requires work from a Secure Room located in the Hedge End office of NICE (near Southampton) – 5 days per week.

How will you make an impact?  

• Implementing and supporting custom deployments and integration of various NICE product suites for clients.
• Working on non-standard configuration requests, manual database and file manipulations and other advanced system adjustments.
• Working effectively with staff in all areas of the business, escalating when appropriate to management and/or R&D. Taking into account technical and commercial relationships with end users, partners and service providers.
• Accurately tracking effort on tasks - recognizing scope and effort variances early, evaluating impact and raising issues as appropriate.
• Using best practice methods, quality standards, and guidelines on all project phases.

Have you got what it takes?

• System/implementation engineering for complex data driven solutions
• Scripting (PowerShell / .Net / C#/Java, etc.)
• APIs (REST, SOAP) including interfacing with Postman or Fiddler
• Data handling, including RDBMS (MS SQL)
• Technical and analytical skills
• Windows server/client
• Efficient, effective and respectful communication skills both with customers and within internal departments. Including:
• Listening, ability to identify and validate assumptions.
• Ability to use effective questioning to confirm understanding of a customer problem and then provide help to solve it
• Delivery of technical information (written and verbal) to customers of varying technical expertise and experience
• Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in a local environment
• Multi-tasking and time-management to prioritize and switch between varied tasks

You will have an advantage if you also have:

• Programming (e.g. C#)
• .Net framework
• MS Azure Cloud technologies (or equivalent)
• Policing or criminal justice sector within an IT environment

What’s in it for you?

Learn more about the Benefits at NICE

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Requisition ID: 10770
Reporting into: Director, Cloud Operations

Role Type: Individual Contributor

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

Cloud System Administrators ensure the security, reliability, and performance of the organization’s computing platforms, servers, and hardware. They proactively monitor systems, address incidents, and maintain both cloud and data center environments. By managing operating systems, applying updates, and optimizing infrastructure, they safeguard business continuity and enable seamless operations

How will you make an impact?  

• Maintain, monitor, and support a production infrastructure environment
• Supports multiple systems or applications of medium to high complexity
• Follows defined procedures to monitor systems and resolve issues
• Analyzes and reports on operational metrics to understand performance and ensure success in process improvements
• Performs routine maintenance tasks for infrastructure systems such as backups, patching, application versions, etc.
• Manage DNS, FTP, IIS, and Application environments
• Set up and maintain server system and file security
• Maintain documentation of servers and related infrastructure equipment
• Participate in the On-Call rotation
• Communicates events to stakeholders, teams, and leadership
• Work with cabling, racking, and other tasks in Physical Data Centers (Some Travel May Be Required)
• Create user accounts
• Updating Production Server Resources and Sizing
• Follow the company Code of Ethics and CXone policies and procedures at all times.

Have you got what it takes?

• Windows Server Operating System
• Microsoft OS Patching and Critical Updates
• Intermediate Level of System Troubleshooting Skills
• 5+ years working in a large production infrastructure
• 5+ years in Windows Server Administration in a Production Environment
• 5+ years configuring server hardware and OS
• Knowledge of Windows Domains, Active Directory, DNS, Mail
• Experience managing VMware environment
• Experience working with Hardware Replacements/Vendor Work

You will have an advantage if you also have:

• Experience working in a PCI / Cyber Essentials compliant environment
• Experience working with SAN
• Experience working with Okta
• Experience working with Change Management
• Experience managing HP branded servers
• Experience managing Cisco UCS
• Linux administration
• Experience monitoring and maintaining AWS environments.
• Experience working with PowerShell and other scripting languages

What’s in it for you?

Learn more about the Benefits at NICE

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

#LI-Remote

About NICE 

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law. 

Requisition ID: 10713
Reporting into: Director, Cloud Systems Engineering, CX

Role Type: Individual Contributor

Position Overview: 

Do you love building ⚙️ products people love?  We are looking for a smart and motivated Senior Devops Engineer to join our accesso Freedom team.  You will assist the development team to fully automate, deploy and test new infrastructure and applications to ensure operational reliability. Input and implement deployment strategies with principle and architects. Collaborate with team members and own implementations. You will join a growing team supporting a new cloud native SaaS product collaborating with development and operational teams such as SRE’s, DevSecOps, and support to improve the platform and deliver requirements consistently & incrementally.  

As a Senior member of the team, you will be expected to lead technical decisions, and help set standards and best practices across the infrastructure discipline. 

Location: This role can be performed 100% remotely anywhere in the UK, at our office in Twyford, or a hybrid version of in-office and remote. 

Reports to: IT Manager, Engineering

Travel ✈️ Requirement: None

What you’ll be working on: 

•    Implement and manage cloud resources to support SaaS application deployments which are designed to be scalable, secure, performant, manageable and cost effective 
•    Ensure that all aspects of the implementation are scripted and repeatably deployable through Infrastructure as Code practices 
•    Share the responsibility for maintaining clean, efficient CI/CD pipelines with Developers and QA 
•    Use an established release process to release to Staging and Production environments, Bi-Monthly, outside of normal working hours  
•    Share the responsibility for building observability into the platform with Developers, QA and Site Reliability Engineers 
•    Identification and Resolution of platform and pipeline issues/problems as they occur as well as proactively looking to improve the reliability and performance  
•    Participate in retrospectives after events occur ensuring plans are put in place to prevent repeat occurrences 
•    Work with security team to identify and resolve infrastructure vulnerabilities and deployment issues 
•    Ensure data storage and services are deployed in accordance with company security policies and cloud best practices 
•    Enhance and participate in DR dry runs
•    Share the responsibility for building observability into the platform with Developers, QA and Site Reliability Engineers using the Grafana stack 
•    Work with other members of the teams to exchange and build knowledge 
•    Work in an agile, rapid development environment where effective communication is paramount 
•    Collaborate to build and maintain an effective backlog to plan and track tasks according to prioritization
•    Vulnerability scanning and remediation across container images, clusters and IaC
•    Regular upgrades of components and touchpoints 
•    Chaos engineering practices 
•    Participate in the change management process 
•    Focus on lean & improving DORA metrics
•    Evaluate, integrate, and operationalize AI-powered tooling (e.g., AI coding assistants, agentic AI workflows) to accelerate development and deployment processes
•    Champion the responsible adoption of AI-assisted automation across the engineering organization
•    Approach all work with Automation first approach, to reduce TOIL across all tasks and processes
•    Engage with architects, product owners, and business stakeholders to translate requirements into infrastructure solutions 

What you bring to the role: 

• 5+ years of current experience at both design and hands-on levels with Azure cloud infrastructure - Note: ‘years of experience’ may not always be the best measure for your ability to succeed in this role. If the below bullet points feel like you, please consider applying.
• Professional experience with RBAC, key vault, VMs, VNETs, VPNs, NSGs, Git, Ubuntu WSL2, PowerShell, Azure CLI and Data platforms (SQL, ADF) 
• Kubernetes deployment and management experience, with associated toolsets such as Kubernetes CLI, Helm, terraform, packer and ansible. 
• Network management within Kubernetes with NGINX, service mesh, policy management, WAF 
• Infrastructure monitoring with the Grafana stack (Loki, Prometheus, Tempo). 
• Scripting and automation with Bash and/or Python in addition to PowerShell 
• Experience in load/ performance testing and tuning 
• Vulnerability management, such as Trivy or Kubescape 
• Azure Container registry management  
• Experience using AI-powered development tools (e.g., GitHub Copilot, Claude Code, Cursor) to improve engineering productivity 
• Experience with High Availability, DR/Business Continuity strategies   
• Must possess a positive attitude at work and make contributions to a healthy company culture 
• Strong problem-solving skills and logical troubleshooting approach
• Required to join on call rotation (1 week in 4)

⭐️  Bonus points if you have: 

• Microsoft Azure Administrator / Architect or other relevant certification 
• Kubernetes Certified Administrator  
• Familiarity with agentic AI patterns - orchestrating autonomous AI agents for infrastructure management, incident response, or automated remediation
• Secret management beyond Azure Key Vault 
• Understanding of POS, kiosk hardware, peripherals including OPOS drivers 

*If you don’t have all the qualifications listed, don’t worry! We understand everyone’s career path is unique and still encourage you to apply if you feel this role is aligned with your career trajectory.  

Perks & Benefits:

• Competitive compensation package including an annual bonus opportunity, because your hard work deserves recognition; 
• 8-days of paid bank holiday leave and 26-days of paid annual leave (paid leave increases with tenure) – so you can go “OOO” and take that vacation you’ve been dreaming of 😎;  
• 8 hours of paid Volunteer Time Off to contribute to causes close to your heart. Making a difference, made easy. 
• Inclusive Family Benefits, including a $7,500 benefit, or currency equivalent, for surrogacy, adoption, and fertility. Because family planning should come with support 🫶; 
• Robust health insurance scheme with the opportunity to participate in private medical scheme after satisfactory performance;   
• Matching pension scheme (up to 8%) for a secure financial future; 
• Gain unlimited access to LinkedIn Learning to support ongoing learning and career development; 
• Enjoy a flexible work schedule that aligns with your team’s schedule⏰.  

So, what’s the role all about?

• Run the production environment by monitoring availability and taking a holistic view of system health
• Build software and systems to manage platform infrastructure and applications
• Improve reliability, quality, and time-to-market of our suite of software solutions
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
• Provide primary operational support and engineering for multiple large distributed software applications

How will you make an impact?

• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
• Partner with development teams to improve services through rigorous testing and release procedures
• Participate in system design consulting, platform management, and capacity planning
• Create sustainable systems and services through automation and uplifts
• Balance feature development speed and reliability with well-defined service level objectives

Have you got what it takes?

• 3-6 years of working experience in a similar role, with a focus on systems engineering, automation, and reliability.
• Proficiency in at least one programming language (e.g., Python, Go, Java, C#) and experience with scripting languages (e.g., Bash, PowerShell).
• Deep understanding of cloud computing platforms (e.g., AWS), the working and reliability constraints of some of the prominent services (e.g., EC2, ECS, Lambda, DynamoDB etc)
• Experience with infrastructure as code tools such as CloudFormation, Terraform.
• Deep understanding of CI/CD concepts and experience with CI/CD tools such as Jenkins, GitLab CI/CD, or CircleCI.
• Strong knowledge of containerization technologies (e.g., Docker, Kubernetes) and microservices architecture.
• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK stack, Cloudwatch).
• Excellent problem-solving skills and the ability to troubleshoot complex issues in distributed systems.
• Experience of Incident management and blameless postmortems that includes driving the incident response efforts during outages and other critical incidents, resolution, and communication in a cross-functional team setup.

You will have an advantage if you also have:

• Handson experience of working with large Kubernetes Cluster. Certification will be an added plus.
• Working experience of Grafana Observability Suite (Loki, Mimir, Tempo).
• Administration and/or development experience of standard monitoring and automation tools such as Splunk, Datadog, Pagerduty Rundeck. 
• Familiarity with configuration management tools like Ansible, Puppet, or Chef.
• Certifications such as AWS Certified DevOps Engineer, Google Cloud Professional DevOps Engineer, or equivalent.

Personal attributes:

• Strong communication skills and the ability to collaborate effectively with cross-functional teams.
• Team player - ability to work well in a close team environment.
• Fast learner with ability to educate her/himself on relevant technologies
• Ability to multitask and prioritize work
• Ability to remain focused and calm under pressure

Enjoy NICE-FLEX! 

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 9476.

Reporting into: Director, Network Operations.

Role Type: Individual Contributor.

#LI-Remote

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. 

So, what’s the role all about? 

The DevOps Engineer works as an integrated part of a software engineering team with specific focus on facilitating and building automated pipelines for continuous delivery of the team's deliverables with guaranteed production-level quality and supportability.​ 
 

How will you make an impact?   

• Defining and developing continuous integration and deployment pipelines 

• Building Infrastructure as Code 

• Coordinating build and release activities with other stakeholders 

• Managing day to day operations of release pipelines, build tools, and source control software and resources 

• Troubleshooting & responding to downtime, performance degradation and outside attacks 

• Performing ongoing maintenance and upgrades of DevOps systems (Production & non-production) 

• Identifying, researching, and prototyping new technologies to improve DevOps processes 

Have you got what it takes?  

• Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required.​ 

• 1-3 years of experience as a contributor on a software development team 

• Experience working with distributed source control systems, preferably with GitHub or BitBucket 

• Experience writing scripting languages, such as Python, Perl, Powershell 

• Deep knowledge and understanding in one or more of the following areas: 

-Database Administration (Structured and/or unstructured, Indexing, Performance Tuning, Backup and restore, data lifecycle management, scaling) 

-Layer 2 and Layer 3 Networking Administration (DNS, SSL/TLS, Load Balancing, IPv4 Sub netting, Firewalling, etc.) 

-Voice Over IP administration (Signaling, Encoding/Decoding; Protocols like Media Gateway, RTC, SIP; Security, Border Controllers; QoS, LCR) 

-Operating Systems (Linux/Windows, Virtualization, Containers, Imaging, Orchestration, Storage types & performance, Monitoring, Capacity Planning) 

You will have an advantage if you also have: 

• Experience with Artifactory 

• Experience with Release Pipeline tools such as Concourse, Thoughtworks Go, Octopus, Hive, ElectricFlow, or Xebialabs 

• Call center and telecom experience 

• Familiarity with CI automation tools, such as CircleCI, Jenkins, or Bamboo, TFS Build 

• Familiarity with Docker containers and Docker-based Microservices 

• Familiarity with infrastructure automation tools such as Chef, Puppet, Ansible, or CloudFormation 

• Familiarity with Amazon AWS services 

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! 

Enjoy NICE-FLEX!  

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

About NICE  

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. 

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. 

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.  

Requisition ID: 
Reporting into: Manager, DevOps  
Role Type: Individual Contributor 

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. 

So, what’s the role all about? 

The DevOps Engineer works as an integrated part of a software engineering team with specific focus on facilitating and building automated pipelines for continuous delivery of the team's deliverables with guaranteed production-level quality and supportability.​ 
 

How will you make an impact?   

• Defining and developing continuous integration and deployment pipelines 

• Building Infrastructure as Code 

• Coordinating build and release activities with other stakeholders 

• Managing day to day operations of release pipelines, build tools, and source control software and resources 

• Troubleshooting & responding to downtime, performance degradation and outside attacks 

• Performing ongoing maintenance and upgrades of DevOps systems (Production & non-production) 

• Identifying, researching, and prototyping new technologies to improve DevOps processes 

Have you got what it takes?  

• Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required.​ 

• 1-3 years of experience as a contributor on a software development team 

• Experience working with distributed source control systems, preferably with GitHub or BitBucket 

• Experience writing scripting languages, such as Python, Perl, Powershell 

• Deep knowledge and understanding in one or more of the following areas: 

-Database Administration (Structured and/or unstructured, Indexing, Performance Tuning, Backup and restore, data lifecycle management, scaling) 

-Layer 2 and Layer 3 Networking Administration (DNS, SSL/TLS, Load Balancing, IPv4 Sub netting, Firewalling, etc.) 

-Voice Over IP administration (Signaling, Encoding/Decoding; Protocols like Media Gateway, RTC, SIP; Security, Border Controllers; QoS, LCR) 

-Operating Systems (Linux/Windows, Virtualization, Containers, Imaging, Orchestration, Storage types & performance, Monitoring, Capacity Planning) 

You will have an advantage if you also have: 

• Experience with Artifactory 

• Experience with Release Pipeline tools such as Concourse, Thoughtworks Go, Octopus, Hive, ElectricFlow, or Xebialabs 

• Call center and telecom experience 

• Familiarity with CI automation tools, such as CircleCI, Jenkins, or Bamboo, TFS Build 

• Familiarity with Docker containers and Docker-based Microservices 

• Familiarity with infrastructure automation tools such as Chef, Puppet, Ansible, or CloudFormation 

• Familiarity with Amazon AWS services 

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! 

About NICE  

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. 

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. 

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.  

Requisition ID: 
Reporting into: Manager, DevOps  
Role Type: Individual Contributor 

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. 

So, what’s the role all about? 

The Senior Cloud Database Engineer will ensure SQL Server database performance and availability in a 24x7 environment. 

How will you make an impact?   

• Install, configure, upgrade, monitor, maintain, and manage multiple SQL Server databases. 

• Perform database and application tuning. 

• Establish and maintain sound backup and recovery policies and procedures. 

• Implement and maintain database security 

• Create, maintain, and monitor SQL  
• Other duties assigned by the manager 

Have you got what it takes?  

• Bachelor’s degree in Computer Science, Business Information Systems, or related field or equivalent work experience required. 

• 5+ years maintaining SQL Server mission-critical databases  

• 5+ years of TSQL programming  

• 2+ years implementing and maintaining database replication 

• 2+ years implementing and maintaining SQL Server Availability Groups 

• Ability to work with technical and non-technical people  

• Problem-solving skills are a must  

• Ability to meet deadlines 

You will have an advantage if you also have: 

• SSAS/SSRS/SSIS 

• Newer data/streaming platforms: Kafka, MSK, Snowflake, Aurora DB, SNS 

• AWS, AWS CLI management 

• MS Azure database management 

• MCSE/MCDBA/OCP  

• NET technologies  

• PowerShell  

• C# 

• Rubrik 

• TFS/GitHub 

 What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! 

Enjoy NICE-FLEX!  

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

About NICE  

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. 

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. 

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.  

Requisition ID:  6732
Reporting into: Manager, Cloud Database Engineering  
Role Type: Individual Contributor 

About NEXUM Software

NEXUM Software provides invoice-to-cash solutions that help large corporates, professional services firms, and business process outsourcers optimise cashflow and improve operational efficiency. Our platform supports complex, high-volume processes and is trusted in business-critical environments. NEXUM is part of Banyan Software, a global software group with operations across Europe, North America, South America, and Asia. While NEXUM operates as a focused, autonomous business, we benefit from the stability, long-term outlook, and international presence of the wider Banyan group. Our SaaS based solutions are delivered through secure hosted environments, including multi-tenant platforms and dedicated single-tenant deployments, depending on client requirements.

Formed in 2005, we are an established and growing business with a pragmatic, delivery-focused culture, and a long-standing client base.

The role

We are looking for a Software Implementation & Deployment Specialist to support and deliver the technical onboarding of NEXUM for new and existing clients. This is a hands-on implementation role, working closely with senior team members, support, and development. You will be involved in configuring environments, supporting data migrations, assisting with go-lives, and helping ensure clients are successfully onboarded onto the platform. This is not a software development role and not general IT support. It is a specialist role focused on software deployment, implementation quality, and client readiness.

What you will be doing

• You will support the implementation of NEXUM for new client onboardings, upgrades, and environment changes.
• You will assist with provisioning and configuring hosted environments across NEXUM’s multi-tenant and dedicated single-tenant platforms.
• You will support data migration activities using Microsoft SQL Server, including running scripts, validating data, and escalating issues where required.
• You will assist with system configuration, user setup, permissions, and client specific settings.
• You will support testing, user acceptance phases, and go-live activities.
• You will work with internal teams to resolve implementation issues and coordinate fixes.
• You will maintain clear documentation of implementation steps and client specific configurations.
• You will provide early life support after go-live and help ensure a smooth handover into ongoing support.
• You will gradually take ownership of smaller or less complex implementations as your experience grows.

Essential experience and skills

• Experience in a software implementation, deployment, or technical support role within a B2B or SaaS environment.
• Experience working with hosted or SaaS platforms.
• Exposure to multi-tenant systems or client specific environments.
• Working knowledge of Microsoft SQL Server, including executing scripts and supporting basic data migrations.
• Experience supporting Windows based applications or server environments.
• A basic understanding of networking concepts such as VPNs and secure access.
• Good troubleshooting skills and a methodical approach to problem solving.
• The ability to communicate clearly with both technical colleagues and non-technical users.
• A willingness to learn, take ownership, and grow into a more senior implementation role over time.

Nice to have experience

• Experience working with legal, financial services, or regulated customers.
• Basic scripting or automation experience, for example PowerShell.
• Experience supporting system integrations or data imports.

Qualifications

A degree or equivalent experience in IT, Computer Science, or a related discipline is desirable but not essential. Practical experience and the ability to demonstrate real world implementation work is more important than formal qualifications.

What success looks like

• Client implementations are delivered smoothly and with good support.
• Data migrations are accurate and well validated.
• Implementation tasks are completed reliably and documented clearly.
• Clients feel supported and prepared during onboarding and go-live.
• You continue to grow in confidence and responsibility within the implementation function.

About the Team

The IT team is responsible for the internal systems, tooling, and support that keep Typeform running smoothly day to day. We work across identity and access, endpoint management, service management, SaaS administration, and employee productivity tooling.

This team partners closely with Security, People, Finance, Product Operations, and R&D to make sure Typeformers have secure, reliable, and well-governed systems. As Typeform continues to invest in AI-enabled ways of working, IT also plays an important role in preparing the internal infrastructure, workflows, and operational foundations that make safe AI adoption possible.

About the Role

We’re looking for an IT Engineer (Contractor) to strengthen our day-to-day IT Infrastructure and service operations.

This role focuses on execution, reliability, and operational ownership. You’ll act as a dependable escalation point for complex issues, maintain core systems, and improve workflows that reduce manual effort and increase service quality.

This is a hands-on role where success is measured by stability, responsiveness, and the ability to keep systems running smoothly while improving how work gets done.

Things you will do:

• Act as an escalation point for IT Support, resolving complex incidents and requests while ensuring SLOs and OLAs are met
• Maintain and administer core SaaS platforms including Okta, Atlassian, Google Workspace, Jamf, and Intune
• Execute and improve user lifecycle workflows (onboarding, offboarding, access management)
• Support and optimize Jira Service Management workflows, SLAs, and asset data
• Maintain accuracy of asset and license data across systems such as Torii, Jamf, and Firstbase
• Monitor system health and perform regular maintenance, updates, and improvements
• Deliver small-to-medium changes, configuration updates, and improvements with a focus on low risk and clear communication
• Create and maintain clear, structured documentation in Notion for support processes and runbooks
• Analyze support trends and ticket data to identify friction and propose practical improvements
• Implement workflow improvements and automation to reduce repetitive tasks
• Support the preparation of systems and documentation for AI-assisted IT workflows
  
  

What you already bring to the table:

• Experience in Corporate IT, Internal IT, or Systems Engineering in a SaaS or technology company
• Strong experience with identity and access management (Okta or similar)
• Experience managing endpoints, ideally macOS environments with Jamf (and/or Intune for Windows)
• Experience administering SaaS tools such as Google Workspace and Atlassian
• Solid ITSM foundations (incident, request, and change management)
• Experience working with service desk platforms, ideally Jira Service Management
• Strong troubleshooting skills across identity, endpoints, and SaaS applications
• Experience improving workflows through automation, integrations, or process improvements
• Strong communication skills and ability to work effectively with cross-functional stakeholders
• A structured, reliable approach to operational work and ownership of outcomes
  
  

Extra awesome:

• Experience optimizing Jira Service Management (workflows, SLAs, asset schemas)
• Experience with HRIS integrations (e.g., HiBob to Okta) and user lifecycle design
• Familiarity with documentation frameworks in tools like Notion
• Scripting experience (Python, Bash, PowerShell) for automation and integrations
• Experience improving asset management, endpoint hygiene, or SaaS governance
• Exposure to AI-assisted workflows or automation in IT environments

About the Team

The IT team is responsible for the internal systems, tooling, and support that keep Typeform running smoothly day to day. We work across identity and access, endpoint management, service management, SaaS administration, and employee productivity tooling.

This team partners closely with Security, People, Finance, Product Operations, and R&D to make sure Typeformers have secure, reliable, and well-governed systems. As Typeform continues to invest in AI-enabled ways of working, IT also plays an important role in preparing the internal infrastructure, workflows, and operational foundations that make safe AI adoption possible.

About the Role

We’re looking for a Senior IT Engineer to help strengthen the infrastructure and service management foundations behind Typeform’s internal operations.

This role is a mix of systems ownership, operational excellence, and workflow improvement. You’ll take on complex infrastructure and ITSM work, improve how our internal tools are managed, and reduce manual effort through automation and better process design. You’ll also help shape how IT supports the company’s move toward more AI-enabled productivity.

This is a strong fit for someone who enjoys improving internal systems at a structural level, is comfortable operating across a broad SaaS stack, and wants to make internal technology more reliable, secure, and scalable.

Things you will do:

• Own and resolve complex IT Infrastructure incidents and service requests, acting as an escalation point for IT Support and helping ensure SLOs and OLAs are met
• Administer, maintain, and improve core internal platforms including Okta, Atlassian, Google Workspace, Microsoft 365, Jamf, Intune, HiBob, Torii, Jira Service Management, and 1Password
• Design and implement automations for onboarding, offboarding, access management, device management, and other internal IT workflows
• Improve the IT service management foundation, including workflows, SLAs, asset data quality, service operations, and knowledge management
• Strengthen the quality and reliability of asset and license management data across systems such as Torii, Jamf, Intune, and Firstbase
• Contribute to internal IT projects such as migrations, upgrades, systems changes, and operational improvements with a focus on low-risk execution and clear communication
• Create and maintain clear, useful, AI-consumable documentation in Notion, including runbooks, troubleshooting guides, and architectural context
• Partner with stakeholders across Security, People, Finance, Product Operations, and R&D to assess risk, improve tooling, and support scalable internal operations
• Identify high-value opportunities to reduce toil, improve service quality, and introduce safe AI-assisted workflows in IT

What you already bring to the table:

• Several years of experience in Corporate IT, Internal IT, Systems Engineering, or a similar hands-on role in a modern SaaS or technology company
• Strong experience with identity and access management, ideally with Okta administration
• Strong experience with device management and endpoint operations across macOS and Windows, ideally using Jamf and Intune
• Experience administering a broad SaaS environment and owning internal systems beyond frontline support
• Solid ITSM foundations, including incident, request, change, and problem management in a practical SaaS environment
• Experience working with service desk and service management platforms, ideally Jira Service Management
• Strong troubleshooting skills across identity, endpoints, applications, and general corporate infrastructure
• Experience improving workflows through automation, integrations, APIs, webhooks, or low-code tooling
• Strong written and verbal communication skills, with the ability to work effectively with both technical and non-technical stakeholders
• A high level of ownership, good judgment, and a structured approach to problem-solving

Extra awesome:

• Advanced Atlassian or Jira Service Management experience, including workflow design, asset schemas, or service operations optimization
• Experience with HRIS to IT integrations such as HiBob to Okta and broader user lifecycle design
• Experience improving documentation systems and knowledge frameworks in tools like Notion
• Scripting experience in Python, Bash, or PowerShell for automation, reporting, or systems integration
  
  

The Firm

XTX Markets is a leading algorithmic trading firm which uses state-of-the-art machine learning technology to produce price forecasts for over 50,000 financial instruments across equities, fixed income, currencies, commodities and crypto. It uses those forecasts to trade on exchanges and alternative trading venues, and to offer differentiated liquidity directly to clients worldwide. The firm trades over $250bn a day across 35 countries and has over 250 employees based in London, Singapore, New York, Paris, Bristol, Mumbai, Yerevan and Kajaani. 

We leverage the talent of the people who work here, modern computational techniques and state-of-the-art research infrastructure to analyse large data sets across markets quickly and efficiently, to maximize the effectiveness of our proprietary trading algorithms. We are actively seeking new methods and ideas. The models that drive our trading strategies have evolved considerably over the last 10 years, from econometric methods that gave our company its name, to trees, to neural networks, to modern deep learning architectures.

XTX Markets has an unrivalled level of computational resources in the trading industry, with a growing research cluster currently containing over 25,000 GPUs with 650 petabytes of usable storage. Teams across the firm include world-class researchers, developers and technologists with backgrounds in pure math, programming, physics, computer science and machine learning. The firm is also constructing a large-scale data centre in Finland to future-proof its significant computational capabilities.

At XTX Markets technology is our business and we are a diverse organization which attracts outstanding talent from across all industry backgrounds. We are focused on teamwork, and our people collaborate on all aspects of the business, working openly and with respect for each other, our clients and the market. Our culture is non-hierarchical and one where everyone is valued. We strive for excellence in everything we do.

The Role 

Support Engineer – End User Computing.

The End User Computing team look after all the technology used directly by humans in our organisation, such as the Windows and Linux desktops and Windows server infrastructure (including active directory, application deployment, clustered enterprise database systems, monitoring and automated build systems), audio-visual deployments, LAN, internet, and WiFi network environments and a wide range of enterprise applications (including e-mail, third-party productivity tools, and finance-specific applications). We exhibit special expertise in automation (predominantly in PowerShell, but also in python and other languages). 

We currently operate 4 days a week in-office, 1 from home.

Responsibilities

• You will support our employees in their day-to-day use of the computer systems in our Bristol Office and offer remote support to other European offices as required.
• Perform day-to-day operations, support, and maintenance of our IT platform and cloud applications, including (but not limited to): Microsoft 365, Slack, Active Directory, Jira, VC Estate and other IT related systems.
• Co-own and continuously improve the onboarding processes for both users and hardware in the Bristol office.
• Co-Manage IT asset tracking and lifecycle processes (procurement, deployment, refresh, and disposal).
• Contribute to the global Windows platform, supporting standardisation, optimisation, and continuous improvement.
• Diagnose and resolve issues across:
  • Windows desktops and servers.
  • Active Directory and Entra ID.
  • Hardware and peripherals.
• Develop and maintain automation solutions to improve efficiency and scalability, including:
  • Automated builds and provisioning.
  • Configuration management.
  • Patch management and application deployment.
  • Monitoring, observability, and performance tooling.

Once fully integrated into the business, there is an on-call rota to provide IT coverage, this includes occasional weekend support/maintenance tasks. Approximately once every 6 weeks with time off in lieu the following week.
 

Essential Attributes

We estimate that you will have at least 5 years’ experience in a relevant technical role and you will have many of the following technical skills:

• Relevant experience administering Windows environments, including:
  • Active Directory.
  • Microsoft 365, Entra ID (Identity, Intune, Purview, Exchange, Teams, …).
  • Windows 11, Windows Server (2019 / 2022 / 2025).
• Solid PowerShell scripting skills for automation.
• Experience with endpoint management tools:
  • SCCM.
  • Microsoft Intune (OS and application deployment/management).
• Familiarity with Linux command line environments.
• Working knowledge of version control systems (e.g., Git).
• Basic understanding of networking concepts and Cisco CLI commands.
• High proficiency with Microsoft Office applications.
• Due to the nature of the role, you will be occasionally required to move, lift, rack and install equipment (pc’s, switches, servers).

As this role involves regular interaction with, and providing support to our employees, we are seeking an individual that is:

• Personable and enthusiastic with a genuine desire to enable staff to take full advantage of their IT systems.
• Able to explain technical concepts and events to non-technical staff members.
• Articulate, numerate and capable of negotiating high value technology equipment and services.
• Able to reason logically and consistently deliver under pressure.
• Able to spot new opportunities and follow through with them.

Onboarding Note

To set our new hire up for success, we envisage that you would need to spend significant chunks of time at our London HQ to onboard with our existing team and learn how we approach end user computing. This could be a few months at the beginning, reducing thereafter to less regular trips. Alternatively, this could be a few weeks at the start and regular periods (2 weeks in every 4) thereafter. XTX would cover all associated costs.

Job Description:

The Database Administrator 2 independently manages database environments of moderate complexity and plays a key role in improving performance, reliability, and data integrity. This role expands ownership, technical depth, and accountability for database operations.

Work Arrangement: Remote

This role requires the individual to be based in UK Time Zone (GMT/BST).

What You’ll Do:

• Own administration and support of assigned database platforms and environments.
• Analyze execution plans, query store, and wait statistics to troubleshoot slow-running queries.
• Support high availability and disaster recovery configurations, including Geo-Replication, Failover Groups, and Point-in-Time Restore.
• Support existing PowerShell scripts and Azure Runbooks for operational tasks such as index and statistics maintenance.
• Lead troubleshooting and resolution of complex database performance and availability issues.
• Implement performance tuning, indexing, and optimization strategies.
• Support database design reviews and collaborate with Engineering teams on schema changes.
• Implement and maintain high availability, disaster recovery, and backup solutions
• Automate routine database operations and monitoring where possible
• Contribute to database standards, documentation, and operational best practices
• Communicate database risks, trends, and recommendations to stakeholders
• Ability to participate in on-call or incident response rotations as required
• Perform other duties as assigned to support departmental and company objectives.

What You’ll Need:

• Bachelor's Degree in Computer Science, Information Systems, or related field, or equivalent experience.
• 3–5 years of experience in database administration or related roles.
• Strong proficiency with SQL Server and hands-on understanding of T-SQL and database concepts.
• Experience with Azure SQL Database, Managed Instances, and SQL on Azure VMs.
• Experience with database monitoring tools and concepts like Execution Plans and Query Store.
• Solid understanding of database security, access controls, and compliance requirements
• Ability to manage multiple priorities and collaborate across teams.
• Strong written and verbal communication skills.
• Ability to travel up <10% as business needs require.
• Role requires the following physical capacity: Sedentary: primarily desk/computer work.
• Must be legally authorized to work in United Kingdom; Elite does not provide employment sponsorship for this position.

Benefits:

• Competitive Compensation Package
• Comprehensive Healthcare Coverage (Health, Dental, Vision)
• Retirement Savings Plan with an Employer Contribution
• Professional Development Opportunities
• Tuition Reimbursement
• Parental Leave
• Time Off
• Wellness Initiatives
• Employee Assistance Program
• Generous Global Parental Leave
• Calm, free premium subscription
• Employee Discount Program

Who we are:

At Focused, we move quickly to deliver quality software that achieves client outcomes and meets their customer’s needs. We strategically partner with our clients to leverage our expertise in design and software, while our clients bring their own domain expertise. We work with a variety of clients from different industries, collaborating as we get new products to market, modernizing legacy systems, or helping teams learn the skills they need to be successful.   

Our values:

• Listen first • We are experts in product practices but life long learners in the domain of our customers. We research, collaborate, and understand. 
• Learn why • We ask questions and talk to users to understand problem spaces, objectives, and goals, which allows us to deeply invest and drive towards the outcomes of our clients. 
• Love your craft • We love diving into a variety of domains and solving problems.  We take pride in delivering value, in communicating progress, and guiding our clients to success.

We are seeking an experienced Staff Platform Engineer with deep expertise leading clients and teams, and strong Platform Engineering capabilities to help organizations implement, optimize, and scale their infrastructure. 

Key Responsibilities:

Platform Engineering & Infrastructure

• Augment existing infrastructure with with integrated observability solutions
• Implement Infrastructure as Code (IaC) solutions using Terraform, Pulumi, CloudFormation, etc.
• Architect and manage Kubernetes clusters with comprehensive monitoring and logging
• Build CI/CD pipelines with embedded observability and automated testing

Site Reliability Engineering (SRE)

• Establish and maintain Service Level Indicators (SLIs), Objectives (SLOs), and Agreements (SLAs)
• Implement error budgets, toil reduction strategies, and capacity planning
• Support incident response procedures and post-mortem processes

Cloud & DevOps Engineering

• Deploy and manage observability infrastructure across AWS, GCP, and Azure
• Establish security, compliance, and governance frameworks for telemetry data
• Experience automating Agent Evaluations in CI/CD pipelines and observability backends.

OpenTelemetry & Observability

• Design and implement end-to-end OpenTelemetry solutions across diverse technology stacks
• Configure and deploy OpenTelemetry Collectors for efficient data collection, processing, sampling, and routing
• Establish telemetry pipelines for metrics, traces, and logs across microservices architectures
• Optimize collector configurations for performance, reliability, and cost-effectiveness

Required Qualifications:

Platform Engineering & DevOps

• 7+ years of Platform Engineering or DevOps experience with focus on site reliability, observability, and incident response
• Proficiency with Infrastructure as Code tools (Terraform, Pulumi, CloudFormation, CDK)
• Strong experience with CI/CD platforms (GitHub Actions, GitLab CI, Jenkins, ArgoCD)

Cloud & Infrastructure

• Hands-on experience with major cloud providers (AWS, GCP, Azure) and their observability services
• Experience with container technologies (Docker, Podman) and container registries
• Knowledge of networking, security, load balancing, and distributed systems concepts

Site Reliability Engineering

• Experience implementing SRE practices including error budgets and toil metrics
• Proficiency in incident management, on-call procedures, and post-mortem culture
• Experience with capacity planning, performance optimization, and scalability design

Programming & Automation

• Proficiency in multiple programming languages preferred (Go, Python, Java, Node.js, Rust)
• Strong scripting and automation skills (Bash, Python, PowerShell)
• Understanding of software engineering best practices and testing methodologies

Core Observability & OpenTelemetry

• 3-7 years of experience in observability, monitoring, and distributed systems
• Deep hands-on experience with OpenTelemetry ecosystem, including SDKs, APIs, and specifications
• Proficiency with OpenTelemetry Collector configuration, processors, exporters, and receivers
• Strong understanding of telemetry data models, semantic conventions, and instrumentation best practices

Preferred Qualifications (Exceptional Candidates)

AI & Agentic Frameworks

• Understanding of Large Language Models (LLMs) and their application in DevOps
• Knowledge of vector databases, embeddings, and retrieval-augmented generation (RAG)
• Experience with AI/ML model deployment and monitoring in production environments

Leadership & Communication

• Experience leading teams, managing client relationships and expectations
• Strong technical writing and documentation skills
• Ability to present complex technical concepts to diverse stakeholders
• A passion for knowledge sharing

Key Competencies

• Systems thinking and ability to design holistic observability solutions
• Strong analytical and troubleshooting skills for complex distributed systems
• Curiosity about emerging technologies, particularly AI applications in operations
• Adaptability to rapidly evolving cloud-native and observability technologies
• Collaborative mindset with focus on enabling developer productivity and system reliability

What Sets Exceptional Candidates Apart:

• Experience with Honeycomb
• Contributions to open-source observability or AI framework projects
• Track record of implementing platform engineering solutions that significantly improved developer experience
• Experience scaling observability infrastructure to handle high event volume

What to know before you apply: 

• You will be expected to work for up to four days a week in person, be it from our office in London or from client sites.
• The London base salary range for this role is £95,000 - £130,000 GBP.

Who we are:

At Focused, we move quickly to deliver quality software that achieves client outcomes and meets their customer’s needs. We strategically partner with our clients to leverage our expertise in design and software, while our clients bring their own domain expertise. We work with a variety of clients from different industries, collaborating as we get new products to market, modernizing legacy systems, or helping teams learn the skills they need to be successful.   

Our values:

• Listen first • We are experts in product practices but life long learners in the domain of our customers. We research, collaborate, and understand. 
• Learn why • We ask questions and talk to users to understand problem spaces, objectives, and goals, which allows us to deeply invest and drive towards the outcomes of our clients. 
• Love your craft • We love diving into a variety of domains and solving problems.  We take pride in delivering value, in communicating progress, and guiding our clients to success.

We are seeking an experienced Senior Platform Consultant to help organizations implement, optimize, and scale their infrastructure. 

Key Responsibilities:

Platform Engineering & Infrastructure

• Augment existing infrastructure with with integrated observability solutions
• Implement Infrastructure as Code (IaC) solutions using Terraform, Pulumi, CloudFormation, etc.
• Architect and manage Kubernetes clusters with comprehensive monitoring and logging
• Build CI/CD pipelines with embedded observability and automated testing

Site Reliability Engineering (SRE)

• Establish and maintain Service Level Indicators (SLIs), Objectives (SLOs), and Agreements (SLAs)
• Implement error budgets, toil reduction strategies, and capacity planning
• Support incident response procedures and post-mortem processes

Cloud & DevOps Engineering

• Deploy and manage observability infrastructure across AWS, GCP, and Azure
• Establish security, compliance, and governance frameworks for telemetry data
• Experience automating Agent Evaluations in CI/CD pipelines and observability backends.

OpenTelemetry & Observability

• Design and implement end-to-end OpenTelemetry solutions across diverse technology stacks
• Configure and deploy OpenTelemetry Collectors for efficient data collection, processing, sampling, and routing
• Establish telemetry pipelines for metrics, traces, and logs across microservices architectures
• Optimize collector configurations for performance, reliability, and cost-effectiveness

Required Qualifications:

Platform Engineering & DevOps

• 5+ years of Platform Engineering or DevOps experience with focus on site reliability, observability, and incident response
• Proficiency with Infrastructure as Code tools (Terraform, Pulumi, CloudFormation, CDK)
• Strong experience with CI/CD platforms (GitHub Actions, GitLab CI, Jenkins, ArgoCD)

Cloud & Infrastructure

• Hands-on experience with major cloud providers (AWS, GCP, Azure) and their observability services
• Experience with container technologies (Docker, Podman) and container registries
• Knowledge of networking, security, load balancing, and distributed systems concepts

Site Reliability Engineering

• Experience implementing SRE practices including error budgets and toil metrics
• Proficiency in incident management, on-call procedures, and post-mortem culture
• Experience with capacity planning, performance optimization, and scalability design

Programming & Automation

• Proficiency in multiple programming languages preferred (Go, Python, Java, Node.js, Rust)
• Strong scripting and automation skills (Bash, Python, PowerShell)
• Understanding of software engineering best practices and testing methodologies

Core Observability & OpenTelemetry

• Experience in observability, monitoring, and distributed systems
• Hands-on experience with OpenTelemetry ecosystem, including SDKs, APIs, and specifications
• Proficiency with OpenTelemetry Collector configuration, processors, exporters, and receivers
• Strong understanding of telemetry data models, semantic conventions, and instrumentation best practices

Preferred Qualifications (Exceptional Candidates)

AI & Agentic Frameworks

• Understanding of Large Language Models (LLMs) and their application in DevOps
• Knowledge of vector databases, embeddings, and retrieval-augmented generation (RAG)
• Experience with AI/ML model deployment and monitoring in production environments

Leadership & Communication

• Strong technical writing and documentation skills
• Ability to present complex technical concepts to diverse stakeholders
• A passion for knowledge sharing

Key Competencies

• Systems thinking and ability to design holistic observability solutions
• Strong analytical and troubleshooting skills for complex distributed systems
• Curiosity about emerging technologies, particularly AI applications in operations
• Adaptability to rapidly evolving cloud-native and observability technologies
• Collaborative mindset with focus on enabling developer productivity and system reliability

What Sets Exceptional Candidates Apart:

• Experience with Honeycomb
• Contributions to open-source observability or AI framework projects
• Track record of implementing platform engineering solutions that significantly improved developer experience
• Experience scaling observability infrastructure to handle high event volume

What to know before you apply: 

• You will be expected to work for up to four days a week in person, be it from our office in London or from client sites.
• The London base salary range for this role is £75,000 - £105,000 GBP.