Title: ITS Engineer (Application Packaging)

Location: Andheri (East), Mumbai

Reports to: Service Director

ABOUT US 

Agilisys is at the forefront of digital transformation and innovation in the public services sector. With over two decades of experience, we have established ourselves as a trusted partner for governments, local authorities, and organisations nationwide. Our mission is to empower our clients to deliver exceptional public services by harnessing the full potential of technology and data. 

OUR VALUES 

Partnership: we become one team and family with organisations, helping them to navigate change and stay agile. 

Integrity: our people really care, going beyond the brief to make change happen for organisations and citizens. 

Innovation: we bring together the right technologies and services to design solutions that work. 

Passion: we are passionate about – and dedicated to – public services and improving people’s lives. 

THE ROLE:

We are hiring a High-Agency Engineer to transform legacy endpoint management into a high-velocity, AI-augmented operation. Joining our Center of Excellence (CoE), you won't just maintain system, you will leverage GenAI and PowerShell to automate the intersection of Application Packaging, Cloud Deployment (Intune/SCCM), and Vulnerability Management.

ABOUT YOU:

Must-Have's

• 4+ years of hands-on experience with SCCM, Microsoft Intune, InstallShield, and ORCA for application packaging and deployment.
• Strong experience with VBScript and advanced PowerShell scripting, along with a solid understanding of Windows Registry and File System internals.
• 3+ years of experience in vulnerability management, including patch lifecycle management using tools such as WSUS, Active Directory, and endpoint security solutions.
• Demonstrated ability to manage application packaging, deployment, and remediation processes in enterprise environments.
• A strong AI-first mindset, with experience leveraging Generative AI tools to improve efficiency in triage, packaging, testing, deployment, and operational tasks.
• Hands-on experience using GenAI or automation tools to streamline application packaging, testing, deployment, and vulnerability remediation workflows.

Desired Skills

• Microsoft or vendor certifications (Intune, SCCM, Windows, Azure, ITIL).
• Experience supporting UK/regulated clients.

Who You Are 

• Behaviours & Mindset: We will hire, assess, and manage you on behaviours as much as technical skills.
• High Agency: You solve problems before they’re reported.
• Ownership: You deliver end-to-end outcomes, not just closed tickets.
• Outcome-Driven: You obsess over metrics like Patch Hygiene and Zero-Rework.
• Communicator: You can explain complex technical risks to UK-based stakeholders with ease. Clear, structured, empathetic updates across tech and business audiences.
• Collaboration – Support others, adapt under pressure, maintain team morale.

PROCESS 

Simply submit your CV. We have a rigorous, but streamlined recruitment process, which respects the time of candidates and portfolio companies alike. Please note that our roles are primarily office based, with modern and well-connected office locations in Andheri East. 

By submitting your CV, you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing talentacquisition@agilisys.co.uk – but please note that this means we will no longer consider you for the role you have applied for. 

We have a rigorous recruitment process, which we use for all our roles to ensure we attract the very best talent. 

Agilisys is committed to building a diverse and inclusive workforce and encourages applications from all backgrounds. 

#LI-PS1

Customer Service Advisor – Maidstone Office/Hybrid Homeworking 

Agilisys in partnership with Kent County Council

£24,000 Full Time (rising to £25,500 through achieving key milestones)

Are you interested in helping the residents of Kent? 

Do you have a passion to make a difference in someone’s life? 

Do you have the following skills to take on this position? 

• Great listener & empathetic 
• Strong communicator  
• Professional approach 
• Reliable, motivated & organised 

• Problem solving with a view to provide resolutions.  
• Computer literate & ability to operate multiple systems effectively. 

If you can answer ‘Yes’ to all the above, then we might be a match for you! 

All employees must provide evidence of their eligibility to work in the UK, before commencing employment, by furnishing copies of the specified documents 

We have Full-time positions available for an inbound telephony role. 

Our current planned induction date:  27th October 2025

Closing date for applications: 20th October 2025.

At Agilisys we strive to improve the customer’s experience at each of our various contact points. We are an employee-owned organisation that delivers success through innovation, working with public sector partners to help them transform services that make a real difference to millions of people across the UK. We are one of the UK's most innovative IT services providers, delivering transformation through a suite of world-class citizen-centric technology products as well as centres of operational excellence around the UK. 

We are looking to hire enthusiastic, flexible, and driven Customer Service Advisors to provide a professional and efficient telephony service for our Kent customers.  

Our office is based in the heart of Maidstone (ME14), with local car parking available. You will be required to be within a reasonable commuting distance from our office.  

We are currently operating a hybrid work model, split between our office and homeworking, where a strong/stable WI-FI connection is required. You will be required to be available for induction attending the office for at least the first 3 weeks. Hybrid working requires 2 days in the office as a minimum. 

Working at Agilisys in collaboration with Kent County Council, you will be the first point of contact for residents and visitors to Kent. Based in a fast-paced contact centre environment working alongside a friendly and professional team, we will invest in your development to ensure you can deliver the best service for our customers.  

Our operating hours are Monday-Friday between 08:00 - 18:00.  

Role Responsibility 

• To achieve individual objectives and team targets to assist in meeting the businesses overall KPI’s.  

• To deliver a high level of Customer Service in line with our client’s quality standards. 
• To handle a wide range of enquiries using various Service systems and processes including complaints. 
• To communicate effectively (written & verbal) 
• To be professional, helpful, welcoming, and pleasant to customers and colleagues. 
• To be able to remain calm in all situations, with a polite and courteous manner. 

• To meet data protection and client confidentiality requirements. 
• Desirable to have some knowledge of how local authorities or other large organisations operate. 

Agilisys Package 

We aim to support our staff and the great work they deliver. We offer a competitive salary and benefits outlined below: 

• Starting salary of £24,000, including a structured salary progression up to £25,500 by achieving key milestones.  

• Training provided to gain new skills and experience.  
• A comprehensive career framework to support your development needs. 
• Exclusive access to a suite of Well-being services.  
• Flexible working. 
• Dress code - smart /casual. 

• 25 days annual leave, plus bank holidays based on a full-time position  
• Pension Scheme. 
• Health Insurance. 
• Buy & Sell Annual leave. 
• Cycle to work Scheme. 

• Dental cover.  
• Life Assurance 
• Health assessments 
• Free independent mortgage advice. 
• Discounted gym memberships. 

• Being an Employee Owner as part of the Employee Benefit Trust, you can make a difference in the future of our organisation. 
• Access to exclusive discounts and offers with a variety of retail providers through Agilisys “Perks at Work” scheme. 

Agilisys Values 

• Passion  

• Innovation  

• Integrity  

• Partnership  

Agilisys operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions, or trade union membership. 

Title: Information Security Analyst

Location: Wigan

Division: Security Operations

Reports to: Cyber Security Operations Manager

Are you ready to drive digital transformation and innovation within a dynamic organisation focused on delivering exceptional public services?

Do you want to have the opportunity to provide Information Security advice and consultancy to a wide range of stakeholders across business and IT, communicating complex technical subjects in simple language, and ensuring that information security risk is understood across the business?

If so, we would love to hear from you!


ABOUT US

Agilisys is at the forefront of digital transformation and innovation in the public services sector. With over two decades of experience, we have established ourselves as a trusted partner for governments, local authorities, and organisations nationwide. Our mission is to empower our clients to deliver exceptional public services by harnessing the full potential of technology and data.

OUR VALUES

Partnership: we become one team and family with organisations, helping them to navigate change and stay agile.

Integrity: our people really care, going beyond the brief to make change happen for organisations and citizens.

Innovation: we bring together the right technologies and services to design solutions that work.

Passion: we are passionate about - and dedicated to - public services and improving people’s lives.

THE ROLE

Key responsibilities
The Information Security Analyst is a vital role within Agilisys and this role will provide Information Security advice and consultancy to a wide range of stakeholders across business and IT.

Specific duties
Depending on the project, you will need to be comfortable doing the following:

• Providing Information Security advice and consultancy to a wide range of stakeholders across business and IT
• Working closely with our operational and architecture functions to provide information security advice
• Responsible for ensuring that any vulnerabilities identified are processed in accordance with the latest Information Security Risk Management process
• Review the networking infrastructure and systems to ensure security best practices and standards are implemented and followed
• Gather Threat Intelligence and perform Threat analysis and reporting
• Monitor and review output from security logs and monitoring systems
• Security incidents - Investigate, escalate and resolve security issues and alerts
• Maintain security guidelines, ensuring that compliance plans are maintained, promoting continual improvement
• Liaise with relevant external bodies to achieve or maintain security accreditations or certifications
• Work with project and programme teams to identify solutions to security challenges that they might introduce, to ensure that security and compliance is maintained
• Maintaining Information Security Management processes to ISO 27001 standards, as well as certifications and approvals
• Managing security assessments and risk assessments assisting Agilisys and the client to investigate any IT security incidents/events

Opportunity
This role is an excellent platform for experienced professionals to take their career to the next level and an opportunity unlikely to be found anywhere else.

As an Information Security Analyst, you will have the opportunity to work with a diverse range of stakeholders and contribute to the security and integrity of our systems and processes. This role will provide you with the opportunity to develop your skills and knowledge in a rapidly evolving field, and to make a significant impact on the security of our operations.

ABOUT YOU

The ideal candidate will have a track-record in delivering results while embracing change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role.

The Ideal Candidate 

• Customer focused and influential, with a high desire to drive results
• Experience with technologies such as: Microsoft Azure and Office 365, SIEM, IPS/IDS, WAF, DLP, IAM
• Ideally at least 1 year of professional experience in a security relevant role such as security administration, security analyst or security engineering etc.
• Solid technical background
• Ideally have one or more of the following qualifications, Security+, CySA+, CASP+, SC-200, SC-300, AZ-500
• Understanding of security incident response techniques
• Experience working with Cyber Essentials Plus and/or NCSC’s CAF
• Change management experience for both Information Security and business impacting Information Security Change

WHAT WE CAN OFFER YOU:

This role will offer exposure to the right mix of challenges, within a culture that promotes continuous learning and development.

Benefits include:
• Enhanced Pension Scheme
• Health Insurance
• Life Assurance
• Access to exclusive discounts and offers through the company’s “Perks at Work” scheme
• 25 days annual leave (with the option to buy more)

PROCESS

Simply submit your CV.

By submitting your CV, you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing talentacquisition@agilisys.co.uk – but please note that this means we will no longer consider you for the role you have applied for.

We have a rigorous recruitment process, which we use for all our roles to ensure we attract the very best talent.

Individuals seeking employment at Agilisys must note that we see diversity as something that creates a better workplace and delivers better outcomes. As such, we are keen to maximise the diversity of our workforce and actively encourage applications from all. We encourage diversity through perspective, background, identity, and thought whilst also fostering an environment where everyone can express themselves regardless of your race, religion, sex, gender, colour, national origin, disability, or any other applicable legally protected characteristic. We are committed to continuing to nurture an inclusive environment and building a diverse workforce.

Title: Information Security Manager

Location: Wigan, UK

Work mode: Hybrid (4 days)

ABOUT US

OUR VALUES

• Partnership: We become one team and family with organisations, helping them to navigate change and stay agile.
• Integrity: Our people really care, going beyond the brief to make change happen for organisations and citizens.
• Innovation: We bring together the right technologies and services to design solutions that work.
• Passion: We are passionate about – and dedicated to – public services and improving people’s lives.

THE ROLE

• Assessing, approving, and advising on all information assurance and security matters for Agilisys and our clients.
• Implementing and maintaining information security management processes aligned to ISO 27001, supporting audits and continuous improvement.
• Managing compliance with multiple security standards and frameworks applicable to the UK public sector, including Cyber Essentials Plus, NHS DSPT, PCI DSS, NCSC CAF, PSN CoCo.
• Performing risk management activities and supporting security incident response.
• Collaborating with project and programme teams to identify solutions to security challenges.
• Overseeing vulnerability management efforts and ensuring security service delivery remains compliant.

ABOUT YOU

• Knowledge and experience of information security management and risk management.
• Understanding of technical security controls in an IT environment.
• Awareness of data protection principles and compliance.
• Incident response experience for security incidents and events.
• Strong written and oral communication skills.
• Familiarity with frameworks and technology stacks such as Azure, Microsoft Security solutions, SASE platforms.
• Relevant certifications (e.g., CISM, CISSP, CCSP, CRISC, CISA).
• Knowledge of GDPR / DPA 2018 and DPIAs.
• Experience using AI responsibly within an information security context.
• Experience within the UK public sector (central/local government, healthcare, blue light services) is a strong plus. 

PROCESS

Simply submit your CV!