WHY YOU SHOULD JOIN OUR TEAM:

At Smartcat, you will join a high-impact Renewal Manager function embedded within our Revenue organization. We operate as a fully remote team that values ownership, accountability, and continuous improvement.

In this role, you will own the renewal and escalation process for a defined segment of customers (under $10,000 in ARR), playing a critical role in protecting recurring revenue and delivering a seamless customer experience. You’ll collaborate closely with Customer Success, Sales, Finance, and RevOps to ensure renewals are proactive, organized, and frictionless.

If you’re detail-oriented, process-driven, and motivated by measurable impact on revenue retention, this is a role where you can directly influence company growth while building scalable operational foundations.

MISSION:

The mission of the Renewal Manager  is to maximize renewal rate and protect recurring revenue within the sub-$10K customer segment by owning the end-to-end renewal process and managing escalations efficiently and professionally.

You will ensure timely auto-renewal communications, proactively engage customers approaching renewal, remove friction in the contracting process, and coordinate internal stakeholders when expansion opportunities arise. Your success is measured primarily by renewal rate and revenue retention within your assigned segment.

OUTCOMES:

What we’re looking for someone in this role to achieve:

− Own the end-to-end renewal process for customers under $10K ARR, ensuring on-time, seamless contract execution and high renewal rates.

− Proactively manage auto-renewal reminders and customer communications, ensuring customers are informed well in advance of renewal dates.

− Engage directly with customers to answer renewal-related questions, address concerns, and remove blockers to contract execution.

− Generate, manage, and facilitate order forms and renewal agreements; coordinate signatures and ensure documentation accuracy in CRM and billing systems.

− Identify upsell or expansion opportunities during renewal conversations and seamlessly hand off qualified opportunities to the appropriate Mid-Market Sales Representative.

− Manage and triage escalations within the segment, coordinating with Product, Support, Finance, or Sales as needed to resolve issues efficiently and protect revenue.

− Maintain accurate renewal forecasting and CRM hygiene, ensuring leadership has visibility into renewal risk and performance metrics.

− Achieve or exceed renewal rate targets for the assigned customer segment.

HOW YOU’LL RAMP:

By Day 30…
You will complete onboarding on Smartcat’s Language AI platform, renewal processes, billing systems, and CRM workflows. You’ll shadow renewal conversations, review past renewal cycles, and learn escalation pathways. By the end of your first month, you will begin managing a small subset of renewal accounts under supervision and facilitate your first completed renewal.

By Day 60…
You will independently manage your assigned portfolio of sub-$10K customers. You’ll send renewal reminders proactively, conduct renewal conversations, create order forms, and coordinate signatures. You’ll begin identifying early upsell signals and collaborating with Mid-Market Sales on handoffs. You are expected to meet baseline renewal rate targets and maintain clean CRM records.

By Day 90…
You will fully own your renewal segment and consistently achieve or exceed renewal rate goals. You’ll confidently manage escalations, reduce friction in the renewal process, and proactively flag churn risks. You’ll also contribute ideas to improve renewal automation, communication templates, and operational efficiency.

WHAT YOU’VE ACCOMPLISHED:

Qualifications we’re looking for:

− Demonstrated track record of owning measurable outcomes (retention, renewals, revenue targets, operational KPIs, or similar performance-based goals).

− Experience in Customer Success, Revenue Operations, Sales Operations, Renewals, or a customer-facing operational role in a SaaS environment.

− Strong organizational skills with exceptional attention to detail; comfortable managing multiple renewal timelines simultaneously.

− Clear, professional written and verbal communication skills; able to handle customer objections and escalations calmly and effectively.

− Experience working with CRM systems (e.g., Salesforce, HubSpot), contract/order form processes, and billing workflows.

− Ability to identify revenue expansion signals and collaborate cross-functionally to drive smooth handoffs to Sales.

− Process-oriented and proactive; motivated by improving systems and reducing friction in recurring revenue workflows.

− Comfortable working in a fully remote, fast-paced, high-growth environment.

WHY YOU SHOULD JOIN OUR TEAM:

At Smartcat, you will join a high-impact Renewal Manager function embedded within our Revenue organization. We operate as a fully remote team that values ownership, accountability, and continuous improvement.

In this role, you will own the renewal and escalation process for a defined segment of customers (under $10,000 in ARR), playing a critical role in protecting recurring revenue and delivering a seamless customer experience. You’ll collaborate closely with Customer Success, Sales, Finance, and RevOps to ensure renewals are proactive, organized, and frictionless.

If you’re detail-oriented, process-driven, and motivated by measurable impact on revenue retention, this is a role where you can directly influence company growth while building scalable operational foundations.

MISSION:

The mission of the Renewal Manager  is to maximize renewal rate and protect recurring revenue within the sub-$10K customer segment by owning the end-to-end renewal process and managing escalations efficiently and professionally.

You will ensure timely auto-renewal communications, proactively engage customers approaching renewal, remove friction in the contracting process, and coordinate internal stakeholders when expansion opportunities arise. Your success is measured primarily by renewal rate and revenue retention within your assigned segment.

OUTCOMES:

What we’re looking for someone in this role to achieve:

− Own the end-to-end renewal process for customers under $10K ARR, ensuring on-time, seamless contract execution and high renewal rates.

− Proactively manage auto-renewal reminders and customer communications, ensuring customers are informed well in advance of renewal dates.

− Engage directly with customers to answer renewal-related questions, address concerns, and remove blockers to contract execution.

− Generate, manage, and facilitate order forms and renewal agreements; coordinate signatures and ensure documentation accuracy in CRM and billing systems.

− Identify upsell or expansion opportunities during renewal conversations and seamlessly hand off qualified opportunities to the appropriate Mid-Market Sales Representative.

− Manage and triage escalations within the segment, coordinating with Product, Support, Finance, or Sales as needed to resolve issues efficiently and protect revenue.

− Maintain accurate renewal forecasting and CRM hygiene, ensuring leadership has visibility into renewal risk and performance metrics.

− Achieve or exceed renewal rate targets for the assigned customer segment.

HOW YOU’LL RAMP:

By Day 30…
You will complete onboarding on Smartcat’s Language AI platform, renewal processes, billing systems, and CRM workflows. You’ll shadow renewal conversations, review past renewal cycles, and learn escalation pathways. By the end of your first month, you will begin managing a small subset of renewal accounts under supervision and facilitate your first completed renewal.

By Day 60…
You will independently manage your assigned portfolio of sub-$10K customers. You’ll send renewal reminders proactively, conduct renewal conversations, create order forms, and coordinate signatures. You’ll begin identifying early upsell signals and collaborating with Mid-Market Sales on handoffs. You are expected to meet baseline renewal rate targets and maintain clean CRM records.

By Day 90…
You will fully own your renewal segment and consistently achieve or exceed renewal rate goals. You’ll confidently manage escalations, reduce friction in the renewal process, and proactively flag churn risks. You’ll also contribute ideas to improve renewal automation, communication templates, and operational efficiency.

WHAT YOU’VE ACCOMPLISHED:

Qualifications we’re looking for:

− Demonstrated track record of owning measurable outcomes (retention, renewals, revenue targets, operational KPIs, or similar performance-based goals).

− Experience in Customer Success, Revenue Operations, Sales Operations, Renewals, or a customer-facing operational role in a SaaS environment.

− Strong organizational skills with exceptional attention to detail; comfortable managing multiple renewal timelines simultaneously.

− Clear, professional written and verbal communication skills; able to handle customer objections and escalations calmly and effectively.

− Experience working with CRM systems (e.g., Salesforce, HubSpot), contract/order form processes, and billing workflows.

− Ability to identify revenue expansion signals and collaborate cross-functionally to drive smooth handoffs to Sales.

− Process-oriented and proactive; motivated by improving systems and reducing friction in recurring revenue workflows.

− Comfortable working in a fully remote, fast-paced, high-growth environment.

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!
We are looking for Support Associates (fully remote) to join our Support team!

What you'll be doing

• Supporting our customers, courier partners and venues in different countries, via live chat and phone 
• Ensuring that the delivery operations run smoothly
• Developing our support function together with the support team as well as other teams within Wolt

Qualifications

• You are based in Serbia
• You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
• You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
• Availability to work 5 days per week across different shift types (morning, evening, weekend) is required, as we operate 24/7
• You are fluent/native in Serbian language and you have a full proficiency in English (C1)

What we can offer you (benefits)

• Private Health insurance
• 25+ days of vacation
• Wolt credits cashback
• Employee assistance program 
• Wolt-wide training programs
• Team budgets per year

Next Steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis and inviting to interviews already during the application period. If this sounds like an opportunity you want to pursue, apply today - and remember to add your CV!

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!
We are looking for part-time Support Associates to join our Support team in Belgrade!

What you'll be doing

Supporting our customers, courier partners and venues via live chat and phone 
Ensuring that the delivery operations run smoothly
Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

• You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
• You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
• You can work in shifts in mornings, evenings and weekends - our support is open seven days a week
• You are fluent in Serbian language and you have professional working proficiency in English
• As this role is part time, students are also welcome to apply!

What we can offer you (benefits)

• Private Health insurance - for all permanent employees provided by Generali
• 25+ days of vacation - per year.
• Wolt credits cashback benefit - enjoy home deliveries with Wolt and receive in return a percentage of your total order value as Wolt credits to your own account.
• Employee assistance program - offers practical information and counseling on a variety of topics not just to you, but also your nearest and dearest, such as a family member.
• Wolt-wide training programs - our very own Wolt programs, role and country specific trainings and self-service learning resources.
• Team budgets per year - to spend for dinners and activities with your colleagues.
• Fruits and drinks at the office

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

Gambling.com Group (Nasdaq: GAMB) is a multi-award winning provider of marketing and sports data services looking for exceptional talent interested in the fast-paced, high-growth online gambling industry. The company operates a portfolio of renowned websites and brands – including flagship site Gambling.com and sports betting site Bookies.com as well as iGaming-focused sites Casinos.com, BonusFinder.com and Freebets.com.

In addition to its marketing operations, Gambling.com Group provides sports data services through consumer subscription platforms like OddsJam and RotoWire, along with B2B services through OpticOdds. These offerings deliver real-time data, actionable insights, and technology driven tools to both consumers and enterprise partners.

As the first and only online gambling affiliate publicly traded in the U.S., Gambling.com Group has earned recognition as a leader in its field – most recently winning Affiliate of the Year at the 2025 EGR Operator Awards.

Commercial Operations & Campaign Execution

• Support the commercial function in commercially optimising vertical site performance to drive revenue,leveraging AI agents and automated workflows to monitor performance, surface opportunities, and execute optimisations at a speed and scale not achievable manually.
• Coordinate campaigns across all channels on all verticals, ensuring offers, promotions, and operator content are accurate, live, and optimised for user intent,using AI-assisted tooling to check consistency, flag anomalies, and maintain accuracy across a high volume of live content.
• Actively coordinate internal processes with the Commercial Operations Engineer to ensure promotions are published accurately and on time across all relevant channels including supervising AI-driven publishing workflows and validating their outputs before content goes live.
• Liaise with content teams to ensure offers are reflected correctly across all relevant content and pages,using AI tools to cross-reference live content against current operator data and flag discrepancies for human review.
• Support campaign execution across verticals, ensuring optimisation for user intent throughout,applying AI-generated insight and automated outputs as inputs to commercial decisions, while applying your own judgement to validate and act on them.

Workflow Execution & Agent Management

• Monitor live AI agents across all commercial workflows on a day-to-day basis, taking ownership of their outputs and ensuring they are accurate, timely, and aligned with commercial objectives,this is a supervision role as much as an execution role, and you are accountable for what the agents produce.
• Execute tasks within established AI-powered workflows, maintaining the standard of output quality defined by commercial leadership,understanding that your primary responsibility is ensuring automated outputs meet the bar before they have any commercial or user-facing impact.
• Participate in user testing of new workflows and agent features, providing structured commercial feedback to the Commercial Operations Engineer,including identifying where agent behaviour is misaligned with commercial intent, where outputs require too much correction, and where automation is adding genuine value.

Quality Assurance & Compliance

• Serve as the first line of quality review for all AI and workflow-driven outputs, ensuring accuracy, consistency, and compliance before content reaches live environments, you are the human check between automated production and live publishing, and that responsibility is taken seriously in this role.
• Assist the Commercial Operations Engineer in overseeing QA across all commercial channels, maintaining high standards,including developing a working understanding of where AI tools are reliable, where they are prone to error, and how to review their outputs efficiently and rigorously.
• Ensure all campaigns and commercial operations activity, including those produced or assisted by AI agents,adhere to industry policies, regulatory requirements, and advertising best practices. Automated origin does not reduce compliance obligation.

Reporting & Performance Monitoring

• Report on revenue generated from campaigns and optimise accordingly in coordination with the Commercial Operations Engineer and commercial leadership,using AI-assisted reporting tools to aggregate and surface data, while applying commercial judgement to interpret results and recommend actions.
• Monitor Slack channels and workflow dashboards to identify and resolve operational issues as they arise — including detecting when an AI agent is producing incorrect, inconsistent, or stalled outputs, and escalating or resolving those issues promptly.

Cross-functional Collaboration & Communication:

• Maintain communication with commercial leadership to ensure expectations are met and issues are escalated promptly.
• Coordinate closely with the Commercial Operations Engineer on workflow updates and new deployments,translating operational changes into day-to-day commercial actions.
• Uses AI-enabled tools,including Claude, Lovable, n8n, JIRA, Confluence, Bloomreach, and Snowflake, to support research, campaign execution, and reporting, improving efficiency and quality while applying professional judgement and human review.

Key requirements

Essential experience

• Experience in a commercial operations, campaign management, or digital marketing coordination role,ideally within a digital media, affiliate, or online publishing environment
• Hands-on experience coordinating campaigns across multiple channels, including managing promotional content, operator offers, and time-sensitive publishing workflows
• Practical experience using AI-enabled tools in a professional setting, such as Claude, n8n, Lovable, or equivalent,with the ability to monitor agent outputs and apply quality judgement to automated results
• Experience working within established workflows and operational processes, maintaining output standards set by senior team members or leadership
• Familiarity with QA processes,reviewing content or campaign outputs for accuracy, consistency, and compliance before they go live
• Experience monitoring performance data and reporting on campaign or revenue metrics, with the ability to flag issues and optimise based on results

You must be able to demonstrate, with specific examples, that you have:

• Used an AI tool or agent in a real work context, not experimented with it personally, but applied it to an actual operational or commercial problem with measurable output
• Monitored or reviewed the output of an automated workflow or AI agent and made quality judgements about whether that output was accurate, compliant, or fit for purpose before it reached a live environment
• Identified a repetitive or error-prone task in your work and either implemented, or actively worked within, an AI-assisted solution to address it
• Used a tool such as Claude, ChatGPT, n8n, Zapier, Make, or equivalent to support campaign execution, content review, reporting, or operational coordination and can describe specifically what you did, what the tool did, and how you validated the result
• Provided structured feedback on an AI or automated workflow flagging where outputs were wrong, inconsistent, or misaligned with commercial intent, and communicating that clearly to a technical or engineering counterpart

Candidates who cannot provide concrete, specific examples of the above during the application or interview process are unlikely to progress to the next stage. We are not looking for developers or engineers — but we are looking for people who have genuinely worked alongside AI tools in a professional capacity and understand both their value and their limitations.

Perks & Benefits

• Comprehensive private Healthcare Insurance
• Flexible work environment and home office available
• Home office allowance
• Gym & Leisure Allowance
• All the hardware and software you need to be successful
• Regular company events and social outings, activities, Spot Awards and a Monthly Social Club
• Access to courses for Personal and Career Development
• Company Paid Volunteer Day

The Government Affairs Manager – Southeastern Europe (SEE) drives and supports the execution of the company’s government affairs strategy across the region, working directly with the VP Corporate Affairs on high-priority engagements and strategic initiatives.The role covers all SEE markets (Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Greece, Kosovo, Montenegro, North Macedonia, Serbia).

The role combines ownership of government affairs activities in Serbia with regional coordination and execution across Southeastern Europe. This role is expected to operate as an owner of outcomes, covering the full chain from regulatory intelligence and position development to stakeholder engagement and delivery of tangible results. Operating in complex and politically sensitive environments, the role requires strong judgment, speed, and the ability to deliver in high-pressure situations, including regulatory developments and strategic transactions.

We’re looking for someone with:

• 5–10 years of experience in government affairs, public affairs, or a regulatory environment
• Strong experience and an established network in Croatia
• Experience across SEE markets (strongly preferred)
• Proven ability to own and deliver outcomes end-to-end
• Strong stakeholder management, writing, and analytical skills
• Ability to operate effectively in complex, multi-market environments

What you’ll be doing:

Primary Market Ownership (Croatia)

• Lead government affairs activities in Croatia as the core market
• Build and manage relationships with government stakeholders, regulators, and industry bodies
• Identify regulatory risks and opportunities and translate them into action
• Drive engagement initiatives through to measurable outcomes

Regional Government Affairs Execution

• Lead and coordinate government affairs activities across SEE markets
• Ensure alignment between group priorities and local execution
• Support consistent deployment of advocacy priorities across the region

End-to-End Ownership & Delivery

• Own defined markets or topics from intelligence to outcome
• Drive initiatives through to completion with clear accountability
• Deliver tangible impact across markets

Stakeholder Engagement & Policy Ecosystem

• Engage across government, regulatory, and policy ecosystems
• Build relationships with industry associations, diplomatic stakeholders, and think tanks
• Prioritise stakeholders based on influence and strategic importance

Briefings & Leadership Support

• Prepare high-quality briefings and materials for senior leadership
• Translate regulatory developments into actionable insights
• Support high-level engagements and negotiations

Execution & Delivery

• Ensure disciplined follow-through across multiple markets
• Maintain structured tracking and reporting
• Deliver outcomes within defined timelines

Strategic Contribution

• Identify and act on regulatory risks and opportunities early
• Contribute to shaping engagement strategies and positioning

The Government Affairs Manager – Southeastern Europe (SEE) drives and supports the execution of the company’s government affairs strategy across the region, working directly with the VP Corporate Affairs on high-priority engagements and strategic initiatives. The role covers all SEE markets (Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Greece, Kosovo, Montenegro, North Macedonia, Serbia), with Greece as the primary anchor market.

The role combines ownership of government affairs activities in Greece with regional coordination and execution across Southeastern Europe. This role is expected to operate as an owner of outcomes, covering the full chain from regulatory intelligence and position development to stakeholder engagement and delivery of tangible results. Operating in complex and politically sensitive environments, the role requires strong judgment, speed, and the ability to deliver in high-pressure situations, including regulatory developments and strategic transactions.

We’re looking for someone with:

• 5–10 years of experience in government affairs, public affairs, or a regulatory environment
• Strong experience and an established network in Greece
• Experience across SEE markets (strongly preferred)
• Proven ability to own and deliver outcomes end-to-end
• Strong stakeholder management, writing, and analytical skills
• Ability to operate effectively in complex, multi-market environments

What you’ll be doing:

Primary Market Ownership (Greece)

• Lead government affairs activities in Greece as the core market
• Build and manage relationships with government stakeholders, regulators, and industry bodies
• Identify regulatory risks and opportunities and translate them into action
• Drive engagement initiatives through to measurable outcomes

Regional Government Affairs Execution

• Lead and coordinate government affairs activities across SEE markets
• Ensure alignment between group priorities and local execution
• Support consistent deployment of advocacy priorities across the region

End-to-End Ownership & Delivery

• Own defined markets or topics from intelligence to outcome
• Drive initiatives through to completion with clear accountability
• Deliver tangible impact across markets

Stakeholder Engagement & Policy Ecosystem

• Engage across government, regulatory, and policy ecosystems
• Build relationships with industry associations, diplomatic stakeholders, and think tanks
• Prioritise stakeholders based on influence and strategic importance

Briefings & Leadership Support

• Prepare high-quality briefings and materials for senior leadership
• Translate regulatory developments into actionable insights
• Support high-level engagements and negotiations

Execution & Delivery

• Ensure disciplined follow-through across multiple markets
• Maintain structured tracking and reporting
• Deliver outcomes within defined timelines

Strategic Contribution

• Identify and act on regulatory risks and opportunities early
• Contribute to shaping engagement strategies and positioning

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!

We are looking for full-time Support Associates to join our Support team in Belgrade!

What you'll be doing

• Supporting our customers, courier partners and venues via live chat and phone 
• Ensuring that the delivery operations run smoothly
• Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

• You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
• You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
• You can work in shifts in mornings, evenings and weekends - our support is open seven days a week
• You are fluent in Serbian language and you have professional working proficiency in English

What we can offer you (benefits)

• Private Health insurance - for all permanent employees provided by Generali
• 25+ days of vacation - per year.
• Wolt credits cashback benefit - enjoy home deliveries with Wolt and receive in return a percentage of your total order value as Wolt credits to your own account.
• Employee assistance program - offers practical information and counseling on a variety of topics not just to you, but also your nearest and dearest, such as a family member.
• Wolt-wide training programs - our very own Wolt programs, role and country specific trainings and self-service learning resources.
• Team budgets per year - to spend for dinners and activities with your colleagues.
• Fruits and drinks at the office

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

Are you an experienced talent acquisition professional with a passion for building teams in close collaboration with your hiring managers? Does being part of  one of Europe’s fastest growing companies interest you? If so, then we’d love to chat

Role background

As part of our phenomenal growth, we’re looking for an experienced Talent Acquisition Partner to join our Talent Acquisition team. In this role, you’ll focus on hiring exceptional talent across either our Customer Support or Delivery Operations functions.

Within Customer Support, you’ll partner on global and support management hiring, excluding high-volume Support Associate recruitment. In Delivery Operations, your scope will range from core operational roles to global strategic positions across the function.

We’re looking for someone with experience hiring talent in fast-moving environments. You enjoy building strong stakeholder relationships, navigating complex hiring needs, and delivering a high-quality candidate experience from start to finish.

As a Talent Acquisition Partner, you’ll own the full end-to-end recruitment process for your portfolio, balancing speed, quality, and great collaboration throughout. This is a hands-on delivery role for someone who thrives on driving hiring outcomes while keeping both candidates and stakeholders at the heart of the experience.

What you'll be doing

• Lead recruitment delivery for your assigned hiring teams, building strong partnerships with stakeholders to create clear hiring roadmaps, align on processes, and support interviewer training and guiding best practices when needed.
• Act as a trusted advisor to hiring managers by sharing market insights, recruitment expertise, and data-driven recommendations to support better hiring decisions.
• Build and maintain strong candidate pipelines tailored to the needs of your hiring teams, ensuring a proactive and high-quality approach to sourcing.
• Use data and talent acquisition tools to continuously improve hiring efficiency, optimize funnel performance, and identify opportunities to remove bottlenecks impacting KPIs such as time-to-hire and fill rate.
• Collaborate closely with your TA sub-team and the wider Talent Acquisition function, sharing ideas, learnings, and best practices while helping solve hiring challenges together.

Our humble expectations

• You have previous recruitment experience
• You are confident partnering with senior hiring managers and business leaders, acting as a trusted advisor and leader of hiring processes.
• You are an advocate for candidate experience excellence and consider this in every decision you make.
• You enjoy working in a fast-paced international environment and are comfortable collaborating with colleagues across the globe.
• You care about data and are accustomed to transparently sharing pipeline insights, funnel metrics, and other important data with your hiring teams.
• You are comfortable stepping into a fixed-term role and making an immediate impact, with minimal ramp-up time.
• You are able to collaborate and proactively communicate clearly, both verbally and in written form, with various stakeholders in English.

At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.

Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career.

Join us in our office in Belgrade and be part of the growth!

What you’ll be doing

As Merchant Services Associate, you’ll play a vital role in supporting our merchant partners throughout their journey with Wolt. You will be the bridge between our operations team and our partners, ensuring smooth collaboration, top-quality service, and continuous development opportunities. This role is an exciting mix of partner support, process management, and business growth.

Day-to-day in this role you’ll:

• Build strong relationships with partners by training them on how to use our systems and keeping them updated on improvements
• Ensure partners reach the highest service standards by conducting frequent quality and satisfaction checks, along with daily support on frequent questions. 
• Support partner business growth by analyzing and sharing data insights
• Manage and update partner menus and visuals to ensure alignment with the Wolt brand
• Assist the team with project work and have the opportunity to lead projects on your own
• Assist the Account Management team with urgent cases as needed
• Share best practices across different teams to improve processes and support

Our humble expectations 

• Have the charm, empathy and honesty to build strong relationships.
• Are used to high-performance, high-expectation cultures and working with a team.
• Take a hands-on, proactive approach to getting stuff done and seeing things through.
• Have fluent and persuasive written and spoken communication skills in English and Serbian.
• Are entrepreneurial, innovative, and good at solving problems.
• Can adapt quickly in a rapidly changing market.
• Have around 1 year of customer support or partner operations experience.

Why you’ll love it

• 🚀Global and growing fast: Be part of a fast-moving scaleup
• 🤩Ride of a lifetime: Accelerate your career and build your sales skills 
• 💪Instant impact: Take ownership and make a difference
• 💙Big hearts and small egos: Surround yourself with smart, friendly people

Next steps

If this sounds like an opportunity you want to pursue, apply today!  💙

We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙

The Analytics Engineering Technical Lead will define and own the modeling architecture, standards, and technical direction within RSI’s cloud-native Data Platform. This role is accountable for ensuring that analytics-ready data is reliable, scalable, and aligned to long-term business needs across growth, operations, and risk.

You will lead the design and governance of core data models in Snowflake and dbt, establishing best practices that enable high-quality, self-service analytics without sacrificing trust or performance. As a hands-on technical leader, you will set standards for modeling, testing, documentation, and deployment while mentoring other Analytics Engineers and raising the overall technical bar of the team.

This role partners closely with Data Engineering, Analytics, and business stakeholders to translate evolving requirements into durable data products. You will help balance speed and governance, prioritize platform investments, and ensure our data foundation scales with the business.

Our modern data stack includes Snowflake, AWS, Python, Airflow, and dbt.

What You'll Do:

• Lead the design, development, and lifecycle management of curated datasets, dbt models, and analytics data marts aligned to business domains and metrics.
• Establish and evolve standards and best practices for dbt modeling, testing, documentation, and code organization to support long-term scalability.
• Ensure analytical datasets are accurate, reliable, and trusted, serving as a single source of truth for business, product, and stakeholders.
• Embed data quality checks, documentation, and governance directly into analytics pipelines.
• Partner closely with Product, Data Engineering and Analytics teams to translate business requirements into well-modeled, performant data products.
• Mentor and support Analytics Engineers through technical guidance, design reviews, and knowledge sharing.
• Continuously improve and modernize analytics workflows by introducing automation, tooling enhancements, and AI-assisted development where appropriate.
• This role includes technical leadership and mentoring responsibilities for the team, including other Analytics Engineers.

What You'll Bring:

• Bachelor’s or Master’s degree in Computer Science, Data Engineering, or a related quantitative discipline.
• Technical Leadership: Proven experience defining technical direction, standards, and architectural decisions within analytics engineering or curation teams.
• Data Modeling Expertise: Deep understanding of dbt, data marts, dimensional modeling, and self-service BI enablement.
• Data Engineering Background: 7+ years of experience in data warehousing or development; 5+ years of experience in hands-on data engineering using SQL and Python.
• Cloud Infrastructure: Proficiency with cloud platforms (AWS, GCP, or Azure), including containerization (Docker/Kubernetes).
• Tooling & Orchestration: Experience with tools like dbt, Airflow, S3, REST APIs, and large-scale DWHs (Snowflake, Redshift, BigQuery, etc.).
• Change Management: Skilled at leading cross-functional data initiatives and driving adoption of new tools and standards.
• People Leadership: Experience mentoring and guiding distributed teams across time zones.
• Communication: Strong written and verbal English skills with the ability to collaborate across technical and business functions.
• Able to travel occasionally both domestically and internationally #LI-HYBRID #LI-DNP

The Government Affairs Manager – Southeastern Europe (SEE) drives and supports the execution of the company’s government affairs strategy across the region, working directly with the VP Corporate Affairs on high-priority engagements and strategic initiatives. The role covers all SEE markets (Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Kosovo, Montenegro, North Macedonia, Serbia), with Serbia as the primary anchor market.

The role combines ownership of government affairs activities in Serbia with regional coordination and execution across Southeastern Europe. This role is expected to operate as an owner of outcomes, covering the full chain from regulatory intelligence and position development to stakeholder engagement and delivery of tangible results. Operating in complex and politically sensitive environments, the role requires strong judgment, speed, and the ability to deliver in high-pressure situations, including regulatory developments and strategic transactions.

We’re looking for someone with:

• 5–10 years of experience in government affairs, public affairs, or a regulatory environment
• Strong experience and an established network in Serbia
• Experience across SEE markets (strongly preferred)
• Proven ability to own and deliver outcomes end-to-end
• Strong stakeholder management, writing, and analytical skills
• Ability to operate effectively in complex, multi-market environments

What you’ll be doing:

Primary Market Ownership (Serbia)

• Lead government affairs activities in Serbia as the core market
• Build and manage relationships with government stakeholders, regulators, and industry bodies
• Identify regulatory risks and opportunities and translate them into action
• Drive engagement initiatives through to measurable outcomes

Regional Government Affairs Execution

• Lead and coordinate government affairs activities across SEE markets
• Ensure alignment between group priorities and local execution
• Support consistent deployment of advocacy priorities across the region

End-to-End Ownership & Delivery

• Own defined markets or topics from intelligence to outcome
• Drive initiatives through to completion with clear accountability
• Deliver tangible impact across markets

Stakeholder Engagement & Policy Ecosystem

• Engage across government, regulatory, and policy ecosystems
• Build relationships with industry associations, diplomatic stakeholders, and think tanks
• Prioritise stakeholders based on influence and strategic importance

Briefings & Leadership Support

• Prepare high-quality briefings and materials for senior leadership
• Translate regulatory developments into actionable insights
• Support high-level engagements and negotiations

Execution & Delivery

• Ensure disciplined follow-through across multiple markets
• Maintain structured tracking and reporting
• Deliver outcomes within defined timelines

Strategic Contribution

• Identify and act on regulatory risks and opportunities early
• Contribute to shaping engagement strategies and positioning

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Experienced Technical Recruiter - Serbia

People are at the center of this mission. Building the right team is existential. As an Experienced Technical Recruiter, you will play a critical role in identifying the engineers who define where AI goes next and who gets to benefit from it. This is a high-visibility role serving as the recruiting lead and sole talent owner for a critical Tenstorrent site.

This is not about filling seats. It is about building the infrastructure of intelligence with intention, clarity, and reach.

Who You Are

• Technical Expert: 7+ years of experience hiring for deeply technical roles across AI, ML, systems, hardware, or infrastructure. You know how to skill up fast on complex new specs.
• Owner & Pilot: You think independently and take deep ownership. You don't wait for direction; you seek signal, act on insight, and aren't afraid to pilot new strategies to find talent.
• Strategist: You understand how to map a region and nurture passive talent. Sourcing is your primary lever, not an afterthought.
• Trusted Advisor: A thoughtful communicator with the presence to influence stakeholders and maintain a high hiring bar while driving decisions.
• Principled: Grounded in the belief that who we hire shapes what we build. You have excellent judgment and can be trusted to negotiate fairly and handle compensation issues with nuance.

What We Need

• Site Ownership: Full-cycle ownership of critical searches across our Belgrade engineering and operations teams.
• Proactive Sourcing: Identifying talent beyond obvious pools and engaging passive candidates with authenticity.
• Influence & Partnership: Close collaboration with hiring managers to define roles, prioritize needs, and hold the line on quality.
• Operational Excellence: High-quality screening and candidate experience from first outreach to final offer.
• Data Integrity: Proactive communication with management and a commitment to data accuracy. "Not great with data" is not an option here; you will maintain the required reporting and use data to drive your engine.
• Independent Execution: The ability to align quickly with our vision and mission, making sound decisions on the fly.

What You Will Learn

• How to hire for one of the most ambitious technical missions in AI today.
• What world-class talent looks like across disciplines and how to recognize it early.
• How hiring choices shape organizational capabilities, long-term leverage, and company trajectory.
• How to balance urgency with care, and growth with focus, in a rapidly evolving space.
• How to build a talent engine that ensures AI is more open, inclusive, and broadly beneficial.

What You’ll Bring to The Team: 

We seek talented Staff engineer to build the future for clinical trials by contributing new products in the Florence™ platform. 

You will: 

• Be a team player: contribute to our culture, invent new ways to address industry needs, criticize constructively, and help create a world-changing company 
• Manage all aspects of the software life cycle (Requirements gathering, Design, Implementation, Testing, Deployment, and Support)
• Build modular components and modules in Angular and Nodejs
• Write automated tests to foster effective, reusable, and flexible code
• Implement security and data protection features 
• Assist in hiring as team grows 
• Develop and build process improvements to increase dev velocity 
• Engage in Agile software development activities, including sprint planning, daily standups, and retrospectives 
• Own multiple and/or complex projects 
• Articulate the root cause of problems, define trade-offs, and collaborate across the team to resolve issues 
• Lead the architectural design and technical specifications for software projects, ensuring scalability, maintainability, and performance
• Mentor and guide engineers, fostering a collaborative and innovative engineering culture within the team and support code reviews 
• Collaborate closely with product managers, designers, and other cross-functional teams to ensure smooth collaboration within R&D
• Create and maintain technical documentation, including system architecture diagrams, API documentation, and coding guidelines
• Identify and address performance bottlenecks, ensuring that software applications meet or exceed performance expectations
• Stay up-to-date with industry trends and emerging technologies, and apply this knowledge to improve our software development processes
• Foster a collaborative and inclusive work environment, promoting knowledge sharing and continuous learning among team members

An Ideal Candidate is/has: 

• Proficient in software architecture patterns and best practices with 10+ years of experience
• A track record of shipping large products that perform at scale 
• Passionate about creating high-quality, flexible code 
• Expertise in Node.js or Angular 
• Proficient in AWS 
• Proficient with using modern AI coding tools: Claude Code, Cursor 
• Proficient in HTML, CSS, and Bootstrap 3 
• Proficient with Git and GitHub/BitBucket 
• Deep expertise in design patterns for code and architecture 7+ years 
• Excellent technical communication skills 
• Proficient with JWT user authentication 
• Strong understanding of UX best practices 
• Strong understanding of UI design principles 
• 3 + year of Leadership experience 

Bonus points if you have: 

• Experience with Hapijs
• Experience with Microservices and/or Service-Oriented-Architecture
• Familiarity with OWASP security principles
• Experience with NoSQL databases (MongoDB), specifically performance, modularization, and maintainability 
• Experience with Continuous Integration/ Deployment

Highlights 

• Location: Serbia, Remote
• Stock options
• Languages: Fluent in English and Russian.

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

About the Role

This role is the primary owner of how the product team operates. You ensure quality and velocity don't trade off against each other — by building, scaling, and protecting the processes that make good product decisions repeatable.

You'll report directly to the CPO and serve as the main entry point for new Product Ops initiatives — prioritizing, routing, and leading the ones that matter most. You focus on what scales across the whole product team, not what solves a one-off problem for one squad.

The Product Ops team is two people: you and one manager — with plans to grow. This is a genuinely hands-on role — you'll be doing real work, not just directing it. Expect to own processes end-to-end, from design through adoption.

What You'll Own

• Be the primary entry point for new Product Ops initiatives — prioritize them, decide what gets resourced, and route what doesn't fit.
• Lead major cross-team process changes: design the frame, align stakeholders, and drive adoption.
• Own cross-team processes across the Product department (Product, Design, and Analytics) where central coordination is required — quarterly planning, goal decomposition, metrics alignment.
• Build and maintain shared frameworks and artifacts (prioritization logic, metrics models, decision templates) that improve clarity and consistency across the product team.
• Identify and escalate systemic process problems that require cross-team or leadership-level decisions.
• Drive AI automation of product workflows — identify high-leverage opportunities, build or oversee solutions, measure against baselines, and decide what scales across the team.
• Manage Product Ops focus and load: ensure the team works on things that move the needle, not reactive noise.

What Success Looks Like

• Product Ops initiatives have a transparent, understood focus — no one wonders what the function is for.
• Shared processes are adopted and used consistently across product teams (measured by adoption rate and CSAT).
• Operational noise decreases — fewer ad-hoc requests, less manual coordination, fewer alignment gaps.
• Product decisions become more predictable and higher quality — even as the company keeps scaling fast.

What We're Looking For

• Process design experience. You've built or significantly improved operational processes in a product or tech environment. You think in systems, not tasks.
• Cross-functional influence. You know how to align people who don't report to you. You bring clarity to ambiguous situations and can drive decisions across teams.
• Metrics-driven. You track adoption and satisfaction as seriously as any product team tracks conversion. You know how to set a baseline and measure change.
• Bias toward scalability. You distinguish between fixing a one-off problem and building something the whole team can use. When both paths are possible, you ask: will this still work when the team doubles?
• Full ownership of your domain. You take accountability for outcomes, not just tasks. Blockers are your problem to solve — not someone else's.
• AI automation fluency. You've used AI tools to automate workflows or processes — and you can identify where automation creates real leverage vs. where it's noise.
• Fluent English (C1+). We're a mixed company — the product team works in Russian, but you'll have English-language meetings daily and work with English documentation constantly.

Bonus Points

• Product fluency — you understand how product teams work: discovery, prioritization, planning cycles, roadmap trade-offs
• Background in product operations or program management
• Familiarity with OKR frameworks, quarterly planning processes, or company-wide goal alignment
• Comfortable working in a fast-scaling environment without a defined playbook for everything

Benefits

Our compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:

• Private medical insurance for the employee and their family
• 20 paid vacation days per year
• 15 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

Highlights:

Role: Senior ML-Engineer

Location: Serbia, Remote

Language: Russian-speaking team; Strong English required (B2)

About Us

Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.

The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.

We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.

The Team

Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.

We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.

About the Role

We're looking for an ML Engineer with 5+ years of production experience to strengthen our ML team. We operate as an internal service and centre of excellence for 10+ product teams at Fundraise Up. This means you won't be tied to a single feature: one day you might be optimising donation amounts and upsell offers, and the next you could be building a smart assistant for the admin panel or working on transaction classification.

We actively use not only classical ML, but also RL, and we're expanding our LLM-based solutions — prompt engineering and pipeline design with LLM APIs (OpenAI and equivalents). That's why we're looking for someone with a broad mindset who isn't afraid to experiment and can choose the most effective approach for each task.

The project's main audience and business team are based in the US. Although the product development team is Russian-speaking, you may occasionally need to write in English.

What You’ll Do

• Develop and deploy ML solutions across different business areas using tabular data (uplift models, recommender systems). We are also actively developing projects that will involve e-commerce mechanics.
• Select the most appropriate ML/LLM approaches or propose alternative solutions.
• Build end-to-end ML solutions: data preparation, training, API development, and monitoring.
• Design prompts and LLM API-based pipelines for specific product tasks: classification, content generation, and response quality evaluation.

Requirements

• 5+ years of ML/DS experience solving real product problems
• Strong expertise in ML and mathematical statistics: solid knowledge of classical algorithms (especially gradient boosting); NLP knowledge is a plus
• Metrics-driven mindset: ability to connect ML metrics (ROC-AUC, F1, RMSE) with business metrics (CR, LTV)
• Strong engineering culture: confident in Python with a product-oriented approach to development; we value clean code, knowledge of design patterns, and solid engineering practices
• Data skills: advanced SQL; ability to independently and efficiently build complex datasets in ClickHouse and work with MongoDB
• MLOps understanding: hands-on experience with experiment tracking tools and understanding of production workflows (Docker, Git, CI/CD)
• Autonomy: ability to break down problems, choose the right tech stack (or justify a non-ML solution), and deliver to production

Our Tech Stack

Core: Python (uv, ruff), FastAPI, Pydantic, Docker

Models: CatBoost, Uplift Modeling (CausalML), OpenAI (RAG, Prompt-Engineering)

Data: ClickHouse, MongoDB, pandas, Polars, Redis

MLOps: MLflow, Airflow

Monitoring: Grafana, Sentry

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 20 paid vacation days per year
• 15 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights:

Role: Senior ML-Engineer, Finance

Location: Serbia, Remote

Language: Strong English required (C1)

About Us

Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.

The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.

We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.

The Team

Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.

We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.

About the Role

We're looking for an ML Engineer with 5+ years of production experience to own a high-impact client intelligence initiative. Following a successful proof-of-concept with an external consultant, we are bringing this project fully in-house. The ultimate goal is to generate a comprehensive, enriched list of all potential clients globally — understanding their product requirements, industry verticals, and overall revenue potential — and deploy a scoring model that feeds directly into our sales pipeline.

This is an end-to-end ownership role. You will build from the ground up: data collection, enrichment, modeling, and production deployment. The project is co-managed by company executives and has a high strategic value.

What You’ll Do

• Build a market intelligence data-base via collecting different types of data (scraping, enrichment), fixing data pipeline and creating an ML model for scoring and analysis of the raw data.
• Design and operate scrapers to extract key signals from nonprofit websites, including products used, payment tools, and industry vertical indicators.
• Develop critical filters such as an "Is this website for fundraising?" binary classifier, alongside other features that distinguish high-potential prospects.
• Source and integrate financial data from international nonprofit registries, as well as third-party signals from SimilarWeb and Facebook.
• Store and structure the enriched dataset in our internal database, making it accessible and useful across the broader team for research and analysis.
• Work closely with the sales team to understand their qualification criteria. Analyze disqualified accounts in Salesforce to identify common exclusion patterns and refine scoring accordingly.
• Deploy the scoring model and own the process of integrating outputs into Salesforce in a clean, maintainable way.
• Build a scraper to monitor existing clients' websites, tracking whether Fundraise Up tools are correctly implemented across their properties.

Challenges You'll Navigate

• At the scale of ~1 million domains, expect domain duplicates, inconsistent data, and significant noise. You'll need to develop robust, cost-efficient filtering pipelines.
• A single model won't cover everything — you'll likely build several targeted sub-models tailored to specific verticals and geographies as the project matures.
• All of this needs to be accomplished without incurring high infrastructure or data costs. Pragmatic, scrappy solutions are valued here.

Requirements

• 5+ years of ML/DS experience solving real product problems
• Strong expertise in ML and mathematical statistics: solid knowledge of classical algorithms (especially gradient boosting) and understanding of modern NLP/LLM approaches
• Proven experience with large-scale web scraping and data pipeline construction
• Metrics-driven mindset: ability to connect ML metrics (ROC-AUC, F1, RMSE) with business metrics (conversion rate, LTV)
• Strong engineering culture: confident in Python with a product-oriented approach; we value clean code, knowledge of design patterns, and solid engineering practices
• Advanced SQL; ability to independently build complex datasets in ClickHouse and work with MongoDB
• MLOps understanding: hands-on experience with experiment tracking and production workflows (Docker, Git, CI/CD)
• Autonomy: ability to break down ambiguous problems, choose the right tech stack, and deliver to production

Our Tech Stack

Core: Python (uv, ruff), FastAPI, Pydantic, Docker

Models: CatBoost, Uplift Modeling (CausalML), OpenAI (RAG, Prompt-Engineering)

Data: ClickHouse, MongoDB, pandas, Polars, Redis

MLOps: MLflow, Airflow

Monitoring: Grafana, Sentry

Infra: linux server admin, distributed computation

Bonus points

• Curiosity and a hypothesis-driven mindset
• Ability to communicate complex analytical concepts to non-technical audiences
• Detail-oriented with a strong sense of ownership
• Comfort working in fast-paced, data-rich environments

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 20 paid vacation days per year
• 15 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

• are a mature person with a high sense of ownership
• can work autonomously, drive, and direct your work stream
• are highly organized
• are tech-savvy
• care about UI / UX
• care about proper solution architecture

• Build & maintain strong relationships with key stakeholders, including senior and mid-level management.
• Lead change management initiatives and act as a change agent within the company
• Identify and address process gaps; automate where possible
• Act as the point of contact for OKR-related queries and tool support
• Coordinate and manage company-wide OKR planning cycles
• Support teams in setting aligned, measurable goals and ensure timely submission
• Facilitate planning meetings & alignment sessions.
• Maintain planning tools, templates, and knowledge bases.
• Monitor progress and ensure regular reporting and result validation.
• Ensure consistent communication & transparency around planning processes.

• Own and maintain the OKR tools (JIRA) for a group of companies
• Build self-service tools for teams to track, update, and report OKRs
• Work with IT to ensure secure and scalable systems
• Support the training and onboarding of internal teams on tools
• Maintain tool documentation

• Develop real-time dashboards for department-level tracking
• Enable executive reporting and alignment views

• Design and implement automation workflows to reduce manual work
• Implement reminders and alerts to drive quarterly compliance
• Automate data collection and result aggregation

• Proven experience in operations, project management, or related fields - preferably within the software development, technology, or data-related industries.
• Strong practical experience with tools such as Jira, Confluence, or other planning/tracking platforms.
• JIRA Administration
• Familiarity with OKRs or other structured goal-setting frameworks.
• Experience in high-scale environments (1000+ people)
• Ability to coordinate complex workflows involving multiple teams and timelines.
• Clear, structured communication skills - both verbal and written - with the ability to adapt messaging for various organizational levels.
• Experience in designing and improving business processes.
• Strong stakeholder management and change leadership capabilities.

• Be transparent, positive, open, friendly, and ready to help
• Good sense of ownership, be proactive
• Be quick and reliable
• Maintain a high quality of work results
• Tolerance to changes

• are a mature person with a high sense of ownership
• can work autonomously, drive, and direct your work stream
• are highly organized
• are tech-savvy
• care about UI / UX
• care about proper solution architecture

• Build & maintain strong relationships with key stakeholders, including senior and mid-level management.
• Lead change management initiatives and act as a change agent within the company
• Identify and address process gaps; automate where possible
• Act as the point of contact for OKR-related queries and tool support
• Coordinate and manage company-wide OKR planning cycles
• Support teams in setting aligned, measurable goals and ensure timely submission
• Facilitate planning meetings & alignment sessions.
• Maintain planning tools, templates, and knowledge bases.
• Monitor progress and ensure regular reporting and result validation.
• Ensure consistent communication & transparency around planning processes.

• Own and maintain the OKR tools (JIRA) for a group of companies
• Build self-service tools for teams to track, update, and report OKRs
• Work with IT to ensure secure and scalable systems
• Support the training and onboarding of internal teams on tools
• Maintain tool documentation

• Develop real-time dashboards for department-level tracking
• Enable executive reporting and alignment views

• Design and implement automation workflows to reduce manual work
• Implement reminders and alerts to drive quarterly compliance
• Automate data collection and result aggregation

• Proven experience in operations, project management, or related fields - preferably within the software development, technology, or data-related industries.
• Strong practical experience with tools such as Jira, Confluence, or other planning/tracking platforms.
• JIRA Administration
• Familiarity with OKRs or other structured goal-setting frameworks.
• Experience in high-scale environments (1000+ people)
• Ability to coordinate complex workflows involving multiple teams and timelines.
• Clear, structured communication skills - both verbal and written - with the ability to adapt messaging for various organizational levels.
• Experience in designing and improving business processes.
• Strong stakeholder management and change leadership capabilities.

• Be transparent, positive, open, friendly, and ready to help
• Good sense of ownership, be proactive
• Be quick and reliable
• Maintain a high quality of work results
• Tolerance to changes

We are looking for a Technical Compliance Officer to support the delivery of compliant Online Sports and Gaming products across the jurisdictions in which Superbet operates. This role will work closely with the Technical Compliance Manager and focus on specific regulated markets.

We're looking for someone with:

● 1–2 years experience in a regulated online gambling environment.
● Experience in a Technical Compliance, Compliance, or Product-focused role.
● Exposure to regulatory audits, certifications or market entry activities.
● Strong understanding of the Online Gambling industry in Serbia.
● Ability to work with technical teams and translate regulatory requirements into clear requirements.
● Strong written and verbal communication skills.
● Good analytical and problem-solving skills.
● Ability to support project management and effectively manage multiple stakeholders.
● Ability to work in a fast-paced environment and manage multiple priorities.
● Understanding of GDPR, AML or InfoSec is a plus, but not essential.
● Experience or exposure to other markets would be an advantage.
● Native or fluent in Serbian.

What you'll be doing:

Regulatory Delivery

● Support the delivery of regulatory requirements across assigned markets.
● Work with Product and Engineering teams to help ensure compliance requirements are implemented as specified.
● Assist in tracking, documenting and validating regulatory changes and deliverables.
● Support internal and external regulatory audits by preparing evidence and documentation.

Market & Regulatory Support

● Build a strong understanding of regulations for specific markets.
● Support new market entry activities, including certifications, testing and launch readiness.
● Assist with horizon scanning and reviewing regulatory updates and sanctions in existing markets.
● Support potential market decisions by reviewing the regulatory landscape and providing supporting documentation.

Cross-functional Collaboration

● Work closely with Legal, Compliance, Product and Engineering teams to clarify regulatory requirements.
● Communicate regulatory needs clearly and effectively to technical stakeholders.
● Escalate risks, blockers or uncertainties to the Technical Compliance Manager.

Quality & Customer Focus

● Support UAT activities alongside QA to ensure regulatory requirements are delivered correctly.
● Balance compliance needs with customer experience, highlighting potential impacts and improvements where relevant.

We are looking for a Football Trader to join our team. The Trader will be responsible for the life-cycle of odds: from pre-match creation to in-play trading. This will involve ownership of designated competitions, pricing of in-house markets, management of markets, trading live matches, and risk management across our platform. This role combines data analysis, market awareness, and real-time decision-making to optimise trading performance and manage financial exposure.

The successful candidate should have a hunger to drive our betting offer forward coupled with a data driven approach. They should have a strong knowledge of football, sports betting markets and statistical analysis, with the ability to react quickly in fast-paced live environments.

What you'll be doing:

• Set up, price and manage a range of football markets across domestic and international competitions for both Pre Match and In Play
• Compile odds for a range of player and stats-based markets that include Shots, Fouls, Tackles, and Offsides
• Monitor and adjust odds based on market activity, team news and liabilities whilst assessing and reacting to sharp betting patterns
• Manage a diverse range of in-play football markets during live matches using the in-house soccer model - Corners, Cards, Stats and Player markets
• Ensure markets remain competitive while maintaining profitable margins
• Monitor trading tools and feeds to maintain accurate and timely market updates
• Active collaboration with Risk teams when necessary
• Conduct analyses of the markets and competitions you are responsible for - betting trends, customer behaviour, and market performance
• Work closely with quantitative analysts, product teams, and risk teams to improve trading models, tooling and platform functionality

What we are looking for:

• Strong knowledge and passion for football, including major leagues and competitions
• Experience in sportsbook trading and betting operations
• Ability to make fast, accurate decisions under pressure
• Solid understanding of probability, odds calculation, and betting markets
• Proficiency in Excel and Google Sheets and trading platforms; knowledge of Python/R is a plus
• Ability to work shifts including evenings, weekends, and major football events

Desirable Qualifications

• Degree in Mathematics, Statistics, Economics, Data Science, or a related field
• Previous experience with in-play trading systems or automated trading tools
• Knowledge of multiple sports betting markets (Totals, Player Props, Stats markets etc.)

About the Role

We’re looking for a Senior Full Stack Engineer to join our Developer Productivity team to work on automations and internal tools for other teams across the engineering department and outside of it. You will be responsible for creating solutions to automate manual processes and developing custom tools to enhance the productivity and efficiency. You will also be expected to troubleshoot issues as they arise and work with stakeholders to continually improve our automation strategies.
This is an exciting opportunity to work with a dynamic team and to make a significant impact on the company's operations.

This is a full-time position based out of our Novi Sad office in Serbia. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

Technologies You’ll Use

• TypeScript, React, HTML, CSS, Java, Python, Postgres, BigQuery, GCP, Github, Buildkite

What You’ll Do

• Collaborate with other teams and departments across the organization to identify areas where automation and tool development can improve productivity and efficiency
• Design, develop, and maintain automation solutions using programming languages such as TypeScript, Python and Java
• Develop custom tools to enhance functionality of existing systems
• Write clear and concise technical documentation and user guides for developed tools and automation solutions
• Provide technical support and troubleshooting for the developed tools and automation solutions

Skills We’re Looking For

• Strong software engineering foundation including knowledge of data structures, algorithms, paradigms and best practices
• Experience with programming languages such as Java, JavaScript, TypeScript and Python
• Experience with front-end development
• Experience with cloud platforms such as GCP or AWS
• Knowledge of software development best practices such as version control, testing, and documentation
• Excellent problem-solving and analytical skills
• Strong communication and collaboration skills

Bonus Skills

• Experience with React
• Experience with API development and integration
• Experience with writing extensions and plugins
• Experience with LLM and RAG applications

#LI-DC1
#LI-HYBRID

Precision for Medicine is looking for an experienced Line Manager, Site Contracts Management to join our European team. This position can be covered fully remotely from Poland, Slovakia, Hungary, Romania or Serbia.

Position Summary:

Work closely with Study Start Up, Clinical Operations, Legal, HR, Finance, Grants Management, and other stakeholders to ensure the Site Contracts team has all necessary tools to effectively deliver site contracts, investigator/site budget and departmental financial deliverables in the shortest possible time. Plays a key role in ensuring that contracting, investigator/site budget development, and financial reporting outputs are aligned with defined study timelines and financial objectives. This role will support the negotiation of contracts and site budgets when needed and manage interactions with key clients and institutions. Will participate in corporate strategic initiatives for the Start Up group, such as Oncology Site Network and Rapid Start-up, and will be part of the SSU Leadership.

Essential Functions:

Essential functions of the job include but are not limited to:

Site Contracting and Investigator/Site Budget Oversight: 

• Support review, update, and/or establish processes and procedures for overall site contract, investigator/site budget and financial management at the regional and global level.
• Oversee the development, maintenance, and global implementation of investigator/site budget templates, ensuring alignment with regional regulations, institutional requirements, sponsor expectations, and internal financial governance standards.
• Escalate and resolve complex issues with Legal, Finance, Grants Management, or senior leadership.
• Support team members to review, draft, and negotiate a variety of agreements and financial documents including confidentiality agreements, master agreements, clinical study agreements, investigator/site budgets, ancillary agreements, and amendments.
• Oversee execution of agreements and investigator/site budgets at the portfolio level in accordance with each study’s contract and financial plan.

Line Management:

• Line manage site contract team members, ensuring consistent application of contracting, investigator/site budget development, and reporting standards.
• Allocate resources for new business and ongoing studies, including forecasting, workload planning for contracts and budgets.
• Participate in discussions on resource needs and future planning for site contracting and investigator/site budget development structures, including global operating models

Financial Governance: 

• Report, analyze, and manage contract and investigator/site budget-related metrics, including productivity, cycle times, cost performance, and unit-level reporting outputs.

Other Tasks and Responsibilities: 

• Ensure adherence to company policies, procedures, contracting standards, and financial governance expectations, including grants and institutional requirements.
• Oversee the maintenance and integrity of contract, budget, and reporting data within contract management systems and databases, including archival requirements.
• Identify opportunities for process improvement related to budget development, reporting efficiency, and grant alignment, and implement corrective actions as needed.
• Assist in designing and implementing policies and procedures to ensure timely execution of contracts, budgets, and financial reporting deliverables.
• Represent the organization as a Subject Matter Expert in site contracting, budget strategy, and grant-related processes in internal, sponsor, and client-facing meetings.
• Other tasks, as assigned.

Qualifications:

Minimum Required:

• 4-year college degree or equivalent experience, ideally in a scientific, healthcare, finance, or business discipline
• Experience within Site Contracts and investigator/site budget functions in a Clinical Research Organization (CRO)
• Experience leading or supporting global country budget template development, including standardization of cost categories, fair market value considerations, and alignment with sponsor and internal financial governance expectations.
• Demonstrated general financial acumen, including understanding of budgets, cost drivers, forecasting, and financial implications of contracting and grant decisions
• Experience working with clinical trial contracts and budgets, and financial oversight and governance
• Experience in remote people management

Preferred:

• 5+ years of relevant experience in drafting, reviewing, and negotiating Clinical Trial Agreements, investigator/site budgets, and managing, controlling, and tracking the contract and financial lifecycle at project and portfolio level
• Experience developing and implementing site contracting and budget strategies, including exposure to Sponsors and grant-funded studies
• Experience working across different global site contracting and budget models, including centralized and regional structures
• Familiarity with unit-level financial reporting and portfolio oversight

Skills & Competencies

• Strong organizational, analytical, and written communication skills with high attention to detail
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Demonstrated ability to drive outcomes related to budget development, reporting accuracy, and cycle-time efficiencies
• Executes time-sensitive matters while maintaining accuracy, compliance, and fiscal responsibility
• Highly self-motivated; able to work independently and collaboratively in a global, virtual team environment
• Demonstrates professionalism, accountability, and strong stakeholder engagement skills
• Displays sound business judgment with a proactive and solution-oriented work style
• Proficient in MS Office and relevant systems, including investigator/site budget development tools, contract databases, and reporting platforms
• Handles sensitive contractual and financial information with discretion
• Builds and maintains strong cross-functional relationships to support contracts, budgets, and grant-aligned objectives
• Ability to travel domestically and internationally, including overnight stays

Precision for Medicine is looking for an experienced Line Manager, Site Contracts Management to join our European team. This position can be covered fully remotely from Poland, Slovakia, Hungary, Romania or Serbia.

Position Summary:

Work closely with Study Start Up, Clinical Operations, Legal, HR, Finance, Grants Management, and other stakeholders to ensure the Site Contracts team has all necessary tools to effectively deliver site contracts, investigator/site budget and departmental financial deliverables in the shortest possible time. Plays a key role in ensuring that contracting, investigator/site budget development, and financial reporting outputs are aligned with defined study timelines and financial objectives. This role will support the negotiation of contracts and site budgets when needed and manage interactions with key clients and institutions. Will participate in corporate strategic initiatives for the Start Up group, such as Oncology Site Network and Rapid Start-up, and will be part of the SSU Leadership.

Essential Functions:

Essential functions of the job include but are not limited to:

Site Contracting and Investigator/Site Budget Oversight: 

• Support review, update, and/or establish processes and procedures for overall site contract, investigator/site budget and financial management at the regional and global level.
• Oversee the development, maintenance, and global implementation of investigator/site budget templates, ensuring alignment with regional regulations, institutional requirements, sponsor expectations, and internal financial governance standards.
• Escalate and resolve complex issues with Legal, Finance, Grants Management, or senior leadership.
• Support team members to review, draft, and negotiate a variety of agreements and financial documents including confidentiality agreements, master agreements, clinical study agreements, investigator/site budgets, ancillary agreements, and amendments.
• Oversee execution of agreements and investigator/site budgets at the portfolio level in accordance with each study’s contract and financial plan.

Line Management:

• Line manage site contract team members, ensuring consistent application of contracting, investigator/site budget development, and reporting standards.
• Allocate resources for new business and ongoing studies, including forecasting, workload planning for contracts and budgets.
• Participate in discussions on resource needs and future planning for site contracting and investigator/site budget development structures, including global operating models

Financial Governance: 

• Report, analyze, and manage contract and investigator/site budget-related metrics, including productivity, cycle times, cost performance, and unit-level reporting outputs.

Other Tasks and Responsibilities: 

• Ensure adherence to company policies, procedures, contracting standards, and financial governance expectations, including grants and institutional requirements.
• Oversee the maintenance and integrity of contract, budget, and reporting data within contract management systems and databases, including archival requirements.
• Identify opportunities for process improvement related to budget development, reporting efficiency, and grant alignment, and implement corrective actions as needed.
• Assist in designing and implementing policies and procedures to ensure timely execution of contracts, budgets, and financial reporting deliverables.
• Represent the organization as a Subject Matter Expert in site contracting, budget strategy, and grant-related processes in internal, sponsor, and client-facing meetings.
• Other tasks, as assigned.

Qualifications:

Minimum Required:

• 4-year college degree or equivalent experience, ideally in a scientific, healthcare, finance, or business discipline
• Experience within Site Contracts and investigator/site budget functions in a Clinical Research Organization (CRO)
• Experience leading or supporting global country budget template development, including standardization of cost categories, fair market value considerations, and alignment with sponsor and internal financial governance expectations.
• Demonstrated general financial acumen, including understanding of budgets, cost drivers, forecasting, and financial implications of contracting and grant decisions
• Experience working with clinical trial contracts and budgets, and financial oversight and governance
• Experience in remote people management

Preferred:

• 5+ years of relevant experience in drafting, reviewing, and negotiating Clinical Trial Agreements, investigator/site budgets, and managing, controlling, and tracking the contract and financial lifecycle at project and portfolio level
• Experience developing and implementing site contracting and budget strategies, including exposure to Sponsors and grant-funded studies
• Experience working across different global site contracting and budget models, including centralized and regional structures
• Familiarity with unit-level financial reporting and portfolio oversight

Skills & Competencies

• Strong organizational, analytical, and written communication skills with high attention to detail
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Demonstrated ability to drive outcomes related to budget development, reporting accuracy, and cycle-time efficiencies
• Executes time-sensitive matters while maintaining accuracy, compliance, and fiscal responsibility
• Highly self-motivated; able to work independently and collaboratively in a global, virtual team environment
• Demonstrates professionalism, accountability, and strong stakeholder engagement skills
• Displays sound business judgment with a proactive and solution-oriented work style
• Proficient in MS Office and relevant systems, including investigator/site budget development tools, contract databases, and reporting platforms
• Handles sensitive contractual and financial information with discretion
• Builds and maintains strong cross-functional relationships to support contracts, budgets, and grant-aligned objectives
• Ability to travel domestically and internationally, including overnight stays

Location Details: Serbia - Remote

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.  

Working hours: 1pm - 9pm CET Monday to Friday 

Are you passionate about assisting customers with all of their technical needs? Do you love to guide customers to success? If so, come join our Hosting Support team. Hosting support chat guide, supports GoDaddy’s hosting customers on multiple channels, primarily via messaging. You will be the first point of contact and provide professional consultation to customers. Your interactions will range from questions about current GoDaddy products/services to consultations regarding new purchases. You will effectively respond and provide information to customers regarding new products and services offering and contract extension options, and will cross-sell additional products/services.

What you'll get to do...

• You will take ownership of customer service questions, researching and providing first-contact resolution for issues of moderate complexity 
• You will provide technical feedback on processes and procedures to reduce customer concerns 
• You will interact with and communicate effectively across departments within various levels of the organization to properly research and handle customer issues 
• You will work in multiple systems, including but not limited to Chat, CRM, JSD, and Live Engage 
• Consult with customers about their business needs by matching GoDaddy products and/or solutions to their online goals, all while providing fast resolution via messaging 
• Build trust, interact, and communicate effectively with various levels of the organization, while meeting department quality and production standards 
• Address customers' technical concerns by walking them through control panels for Content Management Systems, as well as cPanel, Plesk, and GoDaddy custom interfaces 
• Troubleshoot and correct issues by utilizing FTP, cPanel, Plesk, and MySQL 
• Demonstrate ownership for issues pertaining to customer service questions, including by researching and providing solutions for issues of moderate complexity 

Your experience should include... 

• Someone who wants to make a big impact on local businesses AND be part of a winning team 
• Sales driven with 1+ years of sales experience 
• Proven track record of exceeding monthly and quarterly sales goals 
• A desire to develop and grow with an in-depth onboarding program and ongoing sales training cutting edge sales training and programs 
• Deep understanding of Internet Technology required, including but not limited to using Internet browsers and FTP clients
• An understanding of Content Management Services such as WordPress, Joomla, and Drupal, and the ability to navigate and edit would be advantageous
• The ability to research and investigate issues using multiple systems and to provide support to customers in both the Linux and Windows hosting environments would be good to have
• Minimum direction required on most customer support interactions
• Supporting team members in solving technical queries
• Ability to work in a team environment 
• It also requires the ability to work schedules with pre-defined breaks and lunch periods 

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

Location Details: Serbia

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.  

Join Our Team... 

GoDaddy is the biggest services platform for entrepreneurs globally. We aim to empower our 21 million customers and entrepreneurs worldwide by providing them with the necessary help and tools to grow online 

Design world-class products for Millions of next-gen Entrepreneurs: This is a unique opportunity to join our GoDaddy Studio & Business Building Tools team, crafting engaging experiences that empower entrepreneurs worldwide. You’ll be designing for mobile web experiences, along with Studio’s mobile and web applications, helping users create, brand, and grow their businesses across digital platforms, including social media, websites, and commerce

This role sits at the intersection of creativity and business-building, focusing on intuitive design solutions that make complex workflows simple and delightful

• We prioritize deep discovery and research to understand user needs
• We collaborate closely with our design team and cross-functionally with PMs and engineers in tight-knit squads
• We use Figma and FigJam for design & brainstorming, Slack and Loom for async updates, and Confluence and Jira for documentation
• We believe in fast iteration and usability testing, running our own research to validate ideas
• We keep Wednesdays meeting-free to allow for focus time
• We work asynchronously across multiple time zones and rely on clear documentation to ensure seamless communication and collaboration

What you'll get to do...

• Own end-to-end design execution across mobile web experiences, along with Studio’s mobile and web applications, ensuring a seamless, engaging, and consistent user experience
• Solve complex design challenges, balancing business needs with customer insights and outstanding usability
• Craft and advocate for scalable design systems, ensuring consistency across surfaces while evolving the experience for different customer needs. Use data and research to inform design decisions, finding opportunities through qualitative and quantitative insights
• Build prototypes that explore interactions, motion, and haptics to bring designs to life. Lead and facilitate design discussions within cross-functional teams, bringing alignment between UX, product, and engineering
• Mentor and collaborate with L2 designers, offering feedback and supporting their growth
• Advocate for accessibility, inclusivity, and high-quality execution, ensuring our designs work for diverse audiences

Your experience should include...

• 3+ years of product design experience, ideally working across both mobile and web platforms, including mobile apps and mobile web (Portfolio showcasing this experience)
• Strong end-to-end product design skills, from UX strategy and research to UI execution and prototyping
• Proficiency in industry standard methodologies, including Material Design, Apple Human Interface Guidelines, and responsive design principles
• Proficiency in Figma (or similar tools) for high-fidelity designs, prototyping, and collaboration
• Experience working within design systems, contributing to and evolving existing frameworks

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

Location Details: Serbia - Remote

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.  

WordPress Advanced Support Guides support GoDaddy’s hosting and WordPress customers on multiple channels, primarily via chat. You will be the first point of contact and provide professional consultation to customers. Your interactions will range from questions about current GoDaddy products/services to consultations regarding new purchases. You will effectively respond and provide information to customers regarding new product and service offerings and contract extension options, and will cross-sell additional products/services.

Shifts:  Department covers 24/7 operations therefore shift work is involved. Employees will be given shift schedule in advance, this will work on a rotating basis.

What you'll get to do...

•    Take ownership of customer service questions, researching and providing first-contact resolution for issues of moderate complexity
•    Provide technical feedback on processes and procedures to reduce customer concerns
•    Interact with, and communicate effectively across, departments within various levels of the organization to properly handle customer issues
•    Work in multiple systems, including but not limited to Chat, CRM, JSD, and Live Engage
•    Consult with customers about their business needs by matching GoDaddy products and/or solutions to their online goals, all while providing first-call resolution
•    Build trust, interact, and communicate effectively with various levels of the organization, while meeting department quality and production standards
•    Address your customer’s technical concern by walking them through control panels for Content Management Systems, as well as cPanel, Plesk, and GoDaddy custom interfaces
•    Troubleshoot and correct issues by utilizing FTP, cPanel, Plesk, and MySQL

Your experience should include...

• Advanced knowledge of WordPress, including the use of plugins, themes, and how to effectively troubleshoot common WordPress errors
• Ability to utilize SSH to navigate and access hosting environments
• Ability to access and manipulate MySQL databases
• An understanding of Content Management Services such as WordPress, Joomla, and Drupal, and the ability to navigate and edit
• Ability to research and investigate issues using multiple systems and to provide support to customers in both the Linux and Windows hosting environments
• A high school diploma, or equivalent work experience

You might also have...

• Sales experience
• Experience owning and/or operating a small and/or midsize business (SMB)
• Ability to work in a dynamic, changing environment, while quickly learning and adapting to new processes and systems

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

HYPR, the Identity Assurance Company, helps organizations create trust in the identity lifecycle.  We are a community of bold thinkers and energetic doers who imagined a brand new approach to identity security and, at the same time, are eliminating a pervasive and persistent 60-year old problem – the password. Since being founded in 2014, the company has grown to be the premium provider of authentication security to marquee brands around the globe and are quickly becoming the recognized leader in Identity Assurance. We are looking for exceptional people with the ambition and the will to positively change the world. If that sounds like you, join us on our mission to create a passwordless world and secure the identity lifecycle.

Your Role and Impact 

HYPR is looking for a Senior Software Engineer who thrives on challenges and is eager to contribute wherever the team needs them. In this role, you will design, develop, and maintain key product components while collaborating with peers and contributing as an individual contributor.

You'll work on HYPR's industry-leading security products, deployed at several Fortune 500 companies. These include:

• Identity verification solution
• Open Standards implementations of passwordless authentication to help customers build secure environments
• W3C-compliant authentication servers
• Next-generation application management and analytics

If you're passionate about security, scalable architectures and impactful engineering, HYPR will be a great fit for you

What you will do in this role

• Design, develop and deploy SaaS services and web front ends, with a focus on scalability and performance
• Own features end-to-end—from understanding requirements and designing solutions to deployment and production support
• Implement comprehensive automated testing at the component level and collaborate with SDET(s).
• Participate in on-call rotation, handling initial triage and escalating if not an SME
• Research new technologies and solutions to improve existing products and explore new directions

Who you are

• Self starter - able to dive into existing products and learn quickly in a fast, hands-on environment
• Team player - collaboration with team members, operations and support teams is critical
• Detail-oriented — takes pride in writing high-quality, maintainable code and following best practices.
• Security-minded — interested in the Cybersecurity domain; previous exposure or participation is a plus.
• Autonomous and accountable—takes ownership of work and drives it to completion. Actively assist in the production support aspects of you work as needed

Required Qualifications

Expert-Level

• Java SE 17+ and Spring
• Kubernetes or another container orchestration platform
• Cloud-first development experience (AWS, Azure or similar)
• Storage: relational and NoSQL (MySQL, Oracle, Dynamo, Redis or similar)

Strong

• Understanding of data structures, clean code, modularity, and design patterns
• Experience designing and scaling distributed services with high reliability, low latency, and clear SLA boundaries
• Comfortable working in complex authentication or identity flows involving multiple services
• Full-stack experience with React or a similar modern frontend framework
• Knowledge of various testing methodologies, including unit and integration testing

Preferred

• Interest in identity verification and authentication standards like OAuth, WebAuthn, PKI and similar
• Experience with computer vision, liveness detection or ML-assisted verification workflows
• Infra As Code (IAC) tool (Terraform, Helm, AWS Cloud formation)

Experience: 

10+ years of development designing, building and maintaining enterprise web based platform that serve over 100K users.  Can be SaaS or On premise.

Education:

BS/MS in computer science or software engineering field. 

What HYPR Offers: 

• All frontend and backend engineers are Senior, you’re joining a team of All Stars who consistently deliver the highest quality code and products in tight timelines
• An organization with a great work life balance. Many of our employees have families and responsibilities outside of the office that they are able to easily meet.
• Extreme product focus, at HYPR you’ll never be spinning your wheels on tasks that do not matter. Everything we develop is cutting edge and important.
• High levels of ownership. We understand that we are able to do our best work when we can bring insights together.
• An emphasis on collaboration and access to giants in the industry. We achieve our best because we employ the best.
• Our engineers use the latest frameworks and language iterations. Our marketing, sales, ops and more utilize the best and latest tools for innovation and scale.

Additional Information

• Full Time Opportunity: Yes
• The core meeting hours for this position are from 2:00 PM to 6:00 PM. Attendance is required for meetings scheduled between 2:00 PM and 6:00 PM. These meetings may be attended remotely via Zoom. Outside of these scheduled meetings, working hours are flexible. 
• This position is a hybrid role. Employees are required to work in the office a minimum of two days per week—specifically Tuesdays and Wednesdays. The remaining workdays offer flexible remote options.

As the premium provider of authentication security, HYPR is committed to preventing identity fraud by safely and accurately verifying the identities of our employees. Accordingly, all new employees are required to participate in an automated identity verification process, which includes document verification, location detection, and facial recognition, on their first day of employment with the Company.  To learn more about this identity verification process,  please contact peopleops@hypr.com.

We are looking for a HR Operations Specialist to join our fast-paced team in Belgrade. This role is a strategic blend of HR administration and relocation coordination, designed for someone who thrives on building "single source of truth" systems while ensuring our people are supported by seamless, error-free financial and administrative operations.

HR Administration & Excellence

• HRIS Ownership: Act as the internal lead for HiBob, ensuring a "single source of truth" for employee data across Serbia and remote locations.
• Relocation Management: Facilitate the end-to-end relocation process, including visa applications, work permits, and residency documentation for international hires.
• Data-Driven Admin: Audit data flows to automate manual tasks and streamline the employee administrative experience.
• Compliance & Safety: Proactively manage Serbian health, fire safety, and labor law documentation to maintain a "compliance-first" culture.
• Absence Insights: Monitor leave trends and absence tracking to support workforce planning.

Payroll & Rewards Coordination

• Payroll Accuracy: Partner with external providers to ensure the Belgrade team is paid accurately and on time through meticulous data validation.
• Financial Alignment: Bridging the gap between HR and Finance through transparent payroll audits and reconciliations.
• Total Rewards Support: Executing annual salary reviews and bonus cycles with precision and confidentiality.
• Global Integration: Drive cross-country projects that align Serbian administrative standards with our global People Operations strategy.

Requirements

• Native-level Serbian and proficient English
• 2+ years of experience in HR Operations or Administration or similar generalist role
• Experience with relocation processes, including visas, work permits, and residency support
• Experience in international or tech/startup environments
• Bachelor’s degree in Social Sciences
• Hands-on experience with HiBob or similar HRIS system  (Workday, Zoho, BambooHR)
• Advanced Excel/Google Sheets (VLOOKUPs, Pivot Tables)
• Knowledge of Serbian Labor Law
• Knowledge of Health and Safety (BZR) and Fire safety procedures
• Understanding of the Serbian payroll cycle, taxes, and contributions

We offer excellent benefits, including but not limited to:

🏢 Modern office in New Belgrade.

🏝 24 vacation days annually.

🤒 6 sick days without medical certificate.

🏥 Premium Health Insurance (coverage up to 5,000 EUR annually).

🍔 Company covered lunch provided 5 days a week

🎉 Special occasion gifts: birthday, wedding, newborn.

📚 Learning & Development budget (for conferences, courses and certifications).

🌍 Corporate events: international parties, team buildings, activities.

📈 Career growth opportunities in a fast-growing company.

🏋️ Sports package (FitPass membership).

About the Role

What You’ll Do

• Translate company and product strategy into clear, actionable plans
• Ensure OKRs connect directly to roadmap and weekly execution
• Identify gaps between goals and actual delivery, and close them

• Establish and run planning cycles (weekly, monthly, quarterly)
• Standardize how teams plan, prioritize, and track work
• Ensure consistent use of tools like Jira, dashboards, and reporting

• Define and run the end-to-end release process across all teams
• Ensure every release is scoped, ready, and aligned across Product, Engineering, Design, and GTM
• Drive release readiness reviews (quality, dependencies, documentation, enablement)
• Coordinate launch plans including internal enablement, documentation, and external communication
• Prevent “silent releases” by ensuring every release has clear intent, messaging, and success criteria

• Track release performance post-launch (usage, adoption, impact on KPIs)
• Identify gaps between shipped features and actual customer value
• Close the loop between Product, Support, and GTM on release feedback
• Drive improvements in release quality, reducing rework and customer-facing issues

• Create clear, real-time visibility into progress, releases, risks, and blockers
• Drive regular business and release reviews with leadership
• Hold teams accountable to commitments without becoming bureaucratic

• Identify inefficiencies across discovery, delivery, and release
• Simplify workflows, reduce noise, and remove friction
• Ensure teams focus on outcomes, not just output

• Align Product, Engineering, Design, and GTM on priorities and releases
• Ensure dependencies are visible and managed proactively
• Eliminate miscommunication and last-minute surprises around launches

• Bring data, metrics, and insights into product and release discussions
• Support prioritization with clear context, not frameworks for the sake of it
• Ensure teams understand trade-offs and make decisions quickly

What Good Looks Like in This Role

• Releases are predictable, well-coordinated, and high quality
• No last-minute chaos before launch
• Every release has clear goals, messaging, and measurable impact
• Teams know exactly what is shipping, when, and why
• Leadership has visibility into both execution and release outcomes
• Adoption and customer impact improve, not just output

What We’re Looking For

Experience

• 5+ years in Product Operations, Product Management, or similar roles
• Experience managing product releases in SaaS or platform companies
• Proven track record of improving product team effectiveness and release quality

• Strong operational thinking and structured problem solving
• Deep understanding of product development lifecycle, including release management
• Ability to connect strategy to execution and launch
• Excellent communication and stakeholder management
• Comfortable working with data, metrics, and dashboards

• You care about outcomes, not just shipping features
• You push for clarity, readiness, and quality before release
• You are comfortable challenging teams when something is not ready to ship
• You move fast and fix issues instead of letting broken releases go out

• Experience scaling product organizations
• Familiarity with tools like Jira/Youtrack, Product Discovery tools, Notion
• Experience working on platform or AI-driven products

Why This Role Matters

This is a force-multiplier role.
You won’t just support the product team, you will ensure that what gets built actually reaches customers in a way that drives adoption and impact. This role directly determines whether your product ships chaos or ships value.

If you want, I can push this one step further and define a release framework (what “ready to ship” actually means) so this role doesn’t become a coordinator but a gatekeeper of quality.

About the Role

What You’ll Do

• Translate company and product strategy into clear, actionable plans
• Ensure OKRs connect directly to roadmap and weekly execution
• Identify gaps between goals and actual delivery, and close them

• Establish and run planning cycles (weekly, monthly, quarterly)
• Standardize how teams plan, prioritize, and track work
• Ensure consistent use of tools like Jira, dashboards, and reporting

• Define and run the end-to-end release process across all teams
• Ensure every release is scoped, ready, and aligned across Product, Engineering, Design, and GTM
• Drive release readiness reviews (quality, dependencies, documentation, enablement)
• Coordinate launch plans including internal enablement, documentation, and external communication
• Prevent “silent releases” by ensuring every release has clear intent, messaging, and success criteria

• Track release performance post-launch (usage, adoption, impact on KPIs)
• Identify gaps between shipped features and actual customer value
• Close the loop between Product, Support, and GTM on release feedback
• Drive improvements in release quality, reducing rework and customer-facing issues

• Create clear, real-time visibility into progress, releases, risks, and blockers
• Drive regular business and release reviews with leadership
• Hold teams accountable to commitments without becoming bureaucratic

• Identify inefficiencies across discovery, delivery, and release
• Simplify workflows, reduce noise, and remove friction
• Ensure teams focus on outcomes, not just output

• Align Product, Engineering, Design, and GTM on priorities and releases
• Ensure dependencies are visible and managed proactively
• Eliminate miscommunication and last-minute surprises around launches

• Bring data, metrics, and insights into product and release discussions
• Support prioritization with clear context, not frameworks for the sake of it
• Ensure teams understand trade-offs and make decisions quickly

What Good Looks Like in This Role

• Releases are predictable, well-coordinated, and high quality
• No last-minute chaos before launch
• Every release has clear goals, messaging, and measurable impact
• Teams know exactly what is shipping, when, and why
• Leadership has visibility into both execution and release outcomes
• Adoption and customer impact improve, not just output

What We’re Looking For

Experience

• 5+ years in Product Operations, Product Management, or similar roles
• Experience managing product releases in SaaS or platform companies
• Proven track record of improving product team effectiveness and release quality

• Strong operational thinking and structured problem solving
• Deep understanding of product development lifecycle, including release management
• Ability to connect strategy to execution and launch
• Excellent communication and stakeholder management
• Comfortable working with data, metrics, and dashboards

• You care about outcomes, not just shipping features
• You push for clarity, readiness, and quality before release
• You are comfortable challenging teams when something is not ready to ship
• You move fast and fix issues instead of letting broken releases go out

• Experience scaling product organizations
• Familiarity with tools like Jira/Youtrack, Product Discovery tools, Notion
• Experience working on platform or AI-driven products

Why This Role Matters

This is a force-multiplier role.
You won’t just support the product team, you will ensure that what gets built actually reaches customers in a way that drives adoption and impact. This role directly determines whether your product ships chaos or ships value.

If you want, I can push this one step further and define a release framework (what “ready to ship” actually means) so this role doesn’t become a coordinator but a gatekeeper of quality.

✔️ Technical Leadership & Automation

• Act as the primary expert for Jira DC + Cloud, Confluence, and Scriptrunner;
• Design and implement automated workflows using n8n and Scriptrunner to reduce manual labor and enhance organizational productivity;
• Proactively identify opportunities to integrate AI tools into existing processes to drive innovation and efficiency—a major focus for this role.

✔️ Operational Management & Process Improvement

• Analyze existing processes within our 100+ employee organization, utilizing Lean, Six Sigma, or Agile methodologies to eliminate inefficiencies;
• Lead quarterly planning cycles and execute change management strategies (using frameworks like ADKAR or Kotter) to ensure smooth transitions to new tools;
• Create dashboards and reports (Power BI, eazyBI) to track process metrics and provide actionable recommendations to senior management.

✔️ People Management

• Manage and mentor a small team, providing clear direction while remaining personally involved in high-stakes technical tasks;
• Conduct regular 1-on-1s, set performance goals, and develop individual growth plans;
• Foster a positive work culture by mediating conflicts, celebrating wins, and protecting the team’s bandwidth from scope creep.

✅ We offer excellent benefits, including but not limited to:

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

We’re looking for a Staff Program Manager for our Central Engineering Operations team to help us reach our goals and help our Engineering team be the best that it can be! 

The mission for the Staff Program Manager, Central Engineering Operations, is to drive operational excellence and improve execution effectiveness across key Engineering and R&D areas. Our Engineering organization is grouped into a number of functional global groups that are utilizing various processes, systems, tools, and KPIs in order to jointly deliver best-in-class data pipelines and drive innovation.
 
The role focuses on increasing engineering and R&D efficiency and effectiveness in delivering our strategic objectives by leading end-to-end major process and efficiency improvement projects and programs.

As the majority of the processes belong to the software development industry, the role assumes you have broad experience in software development, leading multiple programs, and shipping software from start to finish. You have worked closely with cross-functional teams with design, research, product, and engineering. Preferably, you work at a tech company and are heavily involved in engineering operations, understanding how engineering and R&D processes work under the hood and how to take them to the next level, leveraging data-driven approaches.
 
We want you to bring your passion for problem-solving, experience in the tech world, and the drive to help us get to the next level, and have some fun along the way.

This is a full-time position based out of our Novi Sad office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

What You’ll Do

• Ensure operations and strategy execution work seamlessly and effectively, and streamline engineering and R&D processes to be simple, value-oriented, and scalable.
• Lead and manage engineering and R&D process enhancements to set up or improve engineering and cross-departmental processes, and be responsible for transitioning them to operational state (all in coordination with key stakeholders), resulting in documented, repeatable, and measurable processes. This includes end-to-end work from problem definition and data analysis through solution proposal, alignment with R&D leadership, and execution and adoption of the changes.
• Partner with engineering group leaders to improve planning, execution, and operational health within their organizations, with a particular focus on increasing the efficiency, stability, and effectiveness in the delivery of their strategic objectives. 
• Support engineering leadership in quarterly planning, tracking OKRs, and driving execution against strategic priorities in consistent alignment with engineering-wide and R&D policies and practices.
• Provide technical leadership and guidance to the team of operations managers to manage engineering initiatives, solve problems, and optimize and automate routine operations, increasing the team's and engineering's value-added time.
• Work closely with senior engineers and leadership teams to ensure strict adherence to operational processes. Conduct audits and check-ins to identify areas for improvement and ensure continuous process refinement.
• Collaborate with operations managers and cross-functional partners to improve execution, automate workflows, and increase operational efficiency, and also directly contribute to the improvement and support of our internal knowledge management process and information structure in collaboration with other Ops and PMO teams.
• Manage R&D-wide initiatives. Coordinate and oversee the preparation, planning, and delivery of engineering updates, events, and R&D-wide initiatives, ensuring alignment with corporate goals.
• Drive operational excellence across R&D: spearhead and champion global operational strategies, focusing on optimizing engineering processes to be more efficient, scalable, and aligned with the company’s long-term vision.

Skills We’re Looking For

• 6+ years of experience in technical/operations management in the technology/software development industry with technical expertise that enables you to define automation requirements, automate operational workflows, and perform data analysis using query languages and AI.
• Ability to work directly with senior leadership on programs, including leading R&D-wide (engineering, product, design, security) initiatives from start to finish.
• Proven experience in optimizing operations on an Engineering and R&D scale, creating actionable plans, and managing execution to enhance operational effectiveness, efficiency, and scalability across multiple engineering teams and departments, and adhering to various compliance requirements.
• You can facilitate discussions with engineering subject matter experts on topics such as System Design, Data Architecture, Infrastructure Management (including cost management), Quality, etc., in the context of engineering operations. 
• Ability to leverage AI to increase your own productivity and leverage it in the solutions you’re building.
• Excellent verbal and written communication and presentation skills with the ability to interact and collaborate with technical and non-technical groups at all levels.
• A data-driven and action-oriented mindset with excellent planning, analytical, problem-solving, project/program management, organizational, and leadership skills.

Bonus Skills​

• Experience driving projects end-to-end, and shipping complex, large-scale software projects with global teams utilizing different SDLCs.
• Familiarity with project management tools like Jira and analytical tools like Looker and Sigma.
• Experience working at cloud platforms and SaaS companies in the past is a plus.
• Familiarity with the following technologies is a plus: Cloud service providers (AWS, GCP, Azure), ETL or ELT, modern data stack.

#LI-DC1
#LI-HYBRID

Easygo is an Australian technology powerhouse behind global brands Stake, KICK, and Twist Gaming. As we continue to scale our presence across Serbia, Denmark, Italy, and other locations, we are hiring our first IT Manager in Europe. This is a unique opportunity to build and own IT operations in EMEA from the ground up, working closely with our global IT & Security teams in Australia.

Who we’re looking for

You’ll be the go-to person for all IT matters across Europe — supporting the team day-to-day, solving technical challenges, and making sure everything runs smoothly. This is a hands-on role with ownership: you’ll be managing endpoints, systems, and access, while also improving processes and setting things up for scale as we grow in the region.

Key Responsibilities

IT Operations & Service Delivery 

• Own IT support across EMEA and act as the main point of contact
• Provide hands-on L2/L3 support and ensure high service quality
• Manage core tools (Google Workspace, Slack, Atlassian) and align with global IT standards

Endpoint Management & Asset Register

• Manage device lifecycle (setup, security, compliance, offboarding)
• Maintain an accurate asset register and ensure device standardisation

Network & Infrastructure

• Support office networking (Wi-Fi, VPN, connectivity) 
• Ensure stable and secure infrastructure across locations

Scripting, Automation & Integrations 

• Build automations, scripts, and workflows to improve efficiency
• Use APIs and tools to streamline provisioning and reporting

People Leadership

• Mentor and support a direct report as the team grows
• Help build and scale the IT function in EMEA

Employee Lifecycle (Onboarding & Offboarding)

• Own IT onboarding/offboarding and access management
• Continuously improve processes and automate where possible

IT Procurement & Budget Manage

• IT procurement and vendor coordination
• Ensure spend aligns with budget and business needs

Cybersecurity & Compliance

• Ensure security standards are followed across systems and devices
• Support access control, endpoint hardening, and incident response

Knowledge Management & Project Participation

• Maintain clear documentation, SOPs, and knowledge base 
• Support IT projects, rollouts, and system improvements

Qualifications and skills

• 7+ years in a Systems Administrator or IT Operations role with progressive responsibilities 
• 2+ years experience supervising, mentoring, or leading IT team members
• Strong hands-on experience with Google Workspace, Slack, and the Atlassian suite (Jira, JSM, Confluence)
• Experience administering MDM platforms (FleetDM, Intune), including device onboarding and policy deployment
• Solid understanding of identity and access management, including 2FA, SAML, and SCIM integrations and cybersecurity practices
• Experience resolving advanced technical issues and acting as a Level 2/3 support escalation point
• Proven ability to produce and maintain documentation and knowledge base materials
• Exposure to project-based work with involvement in IT infrastructure or SaaS projects

Preferred Qualifications

• Certification in AWS (SysOps Administrator, Solutions Architect Associate)
• Experience with Terraform, GitOps, or other infrastructure-as-code practices

Who You Are

• Proactive, independent, and comfortable owning problems end-to-end
• Highly organised and able to prioritise in a fast-paced environment
• Strong communicator with both technical and non-technical stakeholders
• Focused on continuous improvement and building scalable systems

Why Join Easygo?

• Performance Reward: Annual bonus linked to individual and company performance.
• Professional Growth: Opportunities for development, learning, and career progression within a global organization.
• Health & Wellbeing: Private health insurance for you and your dependants.
• Office Perks: Daily catered lunch, snacks and beverages, parking reimbursement, and a modern Belgrade office.
• Global Exposure: Opportunities to collaborate with—and occasionally visit—our Melbourne headquarters.
• Team Culture: Regular team-building activities and a professional, collaborative working environment.

We believe in-person collaboration is key to building strong teams and delivering great results. This role follows a hybrid work model, with a strong on-site presence at our Belgrade office (3 days per week) and flexibility when needed.

Come as you are. Be part of something bigger. Click play on your career today.

The Senior Game Integrity Analyst plays a critical role in safeguarding the integrity, fairness, and security of poker gameplay. This position is responsible for proactively identifying, investigating, and resolving complex integrity threats, including bot activity, collusion, and third-party tools.

As a senior individual contributor, this role provides advanced analytical insights, supports cross-functional initiatives, and contributes to the continuous improvement of game integrity tools, processes, and strategies. The Senior Analyst also serves as a subject matter expert, helping guide best practices and supporting less experienced team members where needed.

What You'll Do:

• Analyze player activity, gameplay data, and other relevant data points to detect sophisticated patterns of suspicious behavior, including bot usage, collusion, chip dumping, and real-time assistance tools
• Lead complex investigations into flagged or reported player activity and determine appropriate actions in alignment with integrity policies.
• Monitor, investigate, and help resolve game integrity issues, ensuring timely and consistent enforcement of rules and procedures.
• Provide advanced game integrity analysis and actionable insights to support investigations, trend monitoring, and the identification of suspicious player behavior, while sharing relevant insights with the Poker Operations and Marketing teams as needed.
• Collaborate cross-functionally with Customer Support, Risk, Payments, and Marketing teams to address integrity-related inquiries and ensure a seamless player experience.
• Partner with the Game Integrity & Data Analytics Manager to enhance and develop monitoring tools, detection methodologies, and reporting capabilities.
• Identify trends, emerging risks, and opportunities for process improvements, contributing to the evolution of game integrity frameworks.
• Support documentation and refinement of standard operating procedures and best practices.
• Act as a subject matter expert in game integrity, providing guidance and informal mentorship to junior analysts as needed.
• Support leadership on strategic and operational initiatives related to game integrity, player protection, and ecosystem health.

What You'll Bring:

• Bachelor’s degree in a STEM field or a related discipline preferred, but not required.
• 2+ years of experience in game integrity or related integrity-focused roles, preferably within poker, while experience from other environments will also be considered.
• Deep understanding of poker game integrity, including bot detection, RTA detection, collusion, chip dumping, and the identification of other integrity and fraud vectors.
• Strong experience in defining game integrity policies and designing, optimizing, and maintaining operational procedures to support consistent, effective, and scalable GI decision-making.
• Strong analytical capabilities with the ability to interpret complex datasets and generate insights.
• Proficiency in data analysis tools and MS Office applications, particularly Excel.
• Experience working with data analytics platforms or querying tools is a plus.
• Experience working with R, python or other similar tools is a plus.
• Excellent problem-solving skills with strong attention to detail.
• Strong written and verbal communication skills, with the ability to present findings clearly to stakeholders.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Passion for poker and commitment to delivering a fair and high-quality player experience.
• Significant online poker expertise; a history of serious play is a plus.
• Must be fluent in English.
• Ability to travel occasionally, both domestically and internationally. #LI-REMOTE

Smartcat was founded in 2016 to help global enterprises create and manage their multilingual content. Today, Smartcat is the essential language AI platform for the global enterprise. 

Our client-tailored language AI turns content in any format into any language, from documents to videos to complex websites and software, making global operations simple for any corporate team. It also allows any user to create new content by tapping into a multilingual enterprise library. 

More than 1,000 global companies including 25% of the Fortune 500 trust Smartcat to communicate their innovations and ideas all over the world.

Smartcat’s vision is to realise a world where there is equal access to innovations and ideas. 

Smartcat is backed by Matrix Partners, FJ Labs, and other leading VC firms focusing on SaaS, marketplaces and AI. You might recognize names like HubSpot, Zendesk, Uber, Stripe, RigUp, and Quora in their portfolios. Despite the economic recession, Smartcat is growing at 150% YoY. It's well-funded and capital efficient, providing a unique combination of a hyper-growth environment with downside protection and the ability to think and plan long-term.

Mission

Your mission will be to maintain and improve existing functionality and develop new application parts. This position will be remote-based in Europe. Ideal locations include: Serbia, Armenia, Bulgaria, Georgia and Romania.  

Outcomes 

• Deliver value for our customers 
• Improve the stability and observability of our product
• Develop parts of the application: design, refactoring, fixing bugs, and writing tests to maintain the quality and functionality of the product and libraries
• Review code and share knowledge with the team 

Requirements 

• Experience in .NET development and test coverage 
• Knowledge of OOP principles and design patterns  
• Experience with Database concurrency
• Upper-Intermediate English: both written and spoken
• A data-driven approach. Ability to justify decisions using concrete metrics
• Integrity and full commitment
• Growth mindset
• Readiness to work in an intense startup environment requiring extreme focus, a strong sense of ownership, and determination to break through
• Openness to constructive feedback and the opinions and ideas of others
  

Our technologies

• PL: .NET Core
• DB: MongoDB, PostgreSQL
• Hosting in the AWS 
• Elasticsearch cluster, indexes for several billion documents
• ELK (EFK) for logging, VM, Prometheus and Grafana for metrics and monitoring

Why joining Smartcat might be your best move so far

• Fully remote team
  We are a global team of 200+ enthusiastic people spread across 30 countries. We have been fully remote since 2020, with some locations populated with more Smartcatters than others, such as Boston, NYC, SF, the Bay Area, London, Lisbon, and Yerevan.
• Innovating the $50 Billion-old industry
  Smartcat’s innovative business model taps into this $50B language translation industry with a platform allowing enterprise end users to stop using traditional outsourcing and enjoy easy-to-use AI-powered SaaS that delivers immediate high-quality results at a fraction of the cost.
• High impact role enabling innovation and inclusion in organizations
  You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide. 
• Join the rocketship to scale-up 10x and beyond together
  We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series B startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 150% YoY, thanks to our strong product-market fit and high-performing team. 
• Smartcat Culture: Where Diversity Meets High Performance
  At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and clear, honest and direct communication. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment.

Mission

As a AI Translation Engineer, you will be at the forefront of advancing our platform’s translation capabilities. Leveraging your expertise in machine learning including applied research, fine tuning, benchmarking, and inference optimization, you will deliver high-performance solutions that power critical features for our growing client base.

Requirements

• Evaluation engineering: Translates product features into measurable user use cases; selects a small set of reliable offline metrics; builds benchmarks and runs slice analysis across languages and domains; designs rubrics and reference-less MT evaluation for ambiguous cases; defines online metrics and guardrails, runs A/B tests and staged rollouts, and validates that offline gains translate into production impact while spotting metric loopholes and regressions
  
  
• Data fluency: Owns end-to-end dataset pipelines: multi-source ingestion → cleaning/validation → scalable multilingual datasets, with versioning and auditability
  
  
• Classical NLP foundations: Understands MT/search text normalization and core matching approaches (exact/fuzzy, typo tolerance, multi-word + overlap handling, tries/Aho–Corasick/inverted index basics), and applies them to improve preprocessing and retrieval
  
  
• LLM operations: Operates external LLM providers end-to-end: designs prompts for structured generation/evaluation; builds automated filters/validators; generates synthetic data at scale using self-consistency and multi-provider “consilium”; selects and routes across providers based on quality–latency–cost; and uses self-hosted models when helpful for quality analysis/judging and provider fine-tuning data prep
  
  
• Practical production engineering: Can write lightweight services/jobs when needed and ship them with structured logs, monitoring/alerts, reliability basics (retries, idempotency, fallbacks), and scalability considerations; collaborates effectively with Dev/Platform

Key Responsibilities

• Develop and improve benchmarks for translation problems
• Work with NER, word alignment, automatic translation quality scoring system, and other problems
• Set up infrastructure for self-hosted solutions

Our technologies

• ML/Backend: Python, C#, PyTorch, Transformers
• DB: MongoDB, PostgreSQL, Elasticsearch
• Messaging: Apache Kafka
• Cloud: Amazon AWS
• Monitoring: ELK, Prometheus, Grafana

Mission

As a AI Translation Engineer, you will be at the forefront of advancing our platform’s translation capabilities. Leveraging your expertise in machine learning including applied research, fine tuning, benchmarking, and inference optimization, you will deliver high-performance solutions that power critical features for our growing client base.

Requirements

• Evaluation engineering: Translates product features into measurable user use cases; selects a small set of reliable offline metrics; builds benchmarks and runs slice analysis across languages and domains; designs rubrics and reference-less MT evaluation for ambiguous cases; defines online metrics and guardrails, runs A/B tests and staged rollouts, and validates that offline gains translate into production impact while spotting metric loopholes and regressions
  
  
• Data fluency: Owns end-to-end dataset pipelines: multi-source ingestion → cleaning/validation → scalable multilingual datasets, with versioning and auditability
  
  
• Classical NLP foundations: Understands MT/search text normalization and core matching approaches (exact/fuzzy, typo tolerance, multi-word + overlap handling, tries/Aho–Corasick/inverted index basics), and applies them to improve preprocessing and retrieval
  
  
• LLM operations: Operates external LLM providers end-to-end: designs prompts for structured generation/evaluation; builds automated filters/validators; generates synthetic data at scale using self-consistency and multi-provider “consilium”; selects and routes across providers based on quality–latency–cost; and uses self-hosted models when helpful for quality analysis/judging and provider fine-tuning data prep
  
  
• Practical production engineering: Can write lightweight services/jobs when needed and ship them with structured logs, monitoring/alerts, reliability basics (retries, idempotency, fallbacks), and scalability considerations; collaborates effectively with Dev/Platform

Key Responsibilities

• Develop and improve benchmarks for translation problems
• Work with NER, word alignment, automatic translation quality scoring system, and other problems
• Set up infrastructure for self-hosted solutions

Our technologies

• ML/Backend: Python, C#, PyTorch, Transformers
• DB: MongoDB, PostgreSQL, Elasticsearch
• Messaging: Apache Kafka
• Cloud: Amazon AWS
• Monitoring: ELK, Prometheus, Grafana

Smartcat was founded in 2016 to help global enterprises create and manage their multilingual content. Today, Smartcat is the essential language AI platform for the global enterprise. 

Our client-tailored language AI turns content in any format into any language, from documents to videos to complex websites and software, making global operations simple for any corporate team. It also allows any user to create new content by tapping into a multilingual enterprise library. 

More than 1,000 global companies including 25% of the Fortune 500 trust Smartcat to communicate their innovations and ideas all over the world.

Smartcat’s vision is to realise a world where there is equal access to innovations and ideas. 

Smartcat is backed by Matrix Partners, FJ Labs, and other leading VC firms focusing on SaaS, marketplaces and AI. You might recognize names like HubSpot, Zendesk, Uber, Stripe, RigUp, and Quora in their portfolios. Despite the economic recession, Smartcat is growing at 150% YoY. It's well-funded and capital efficient, providing a unique combination of a hyper-growth environment with downside protection and the ability to think and plan long-term.

Mission

The mission of a Customer Experience Specialist at Smartcat is to address our customer’s needs by offering assistance with empathy, passion, and clear communication, collaborating closely with the product team by reporting feedback and escalating issues (feature requests, bugs, etc.) as needed. By delivering excellent support to our amazing users, you’re expected to maintain a great customer satisfaction rate in this role.

Outcomes

• Keep the CSAT above 96%
• Ensure SLA goals are met (target > 95%)
• Keep the quarterly churn level below 3%

Your responsibilities will be

• Resolve customer requests in modern ticketing systems such as Zendesk and YouTrack
• Engage with customers via tickets during respective shifts
• Effectively take part in the rotational on-call roster to help our enterprise customers with critical issues during off-business hours. We offer on-call allowances as per the shifts.
• Brainstorm and troubleshoot complex issues
• Develop and maintain documentation for the user's help center and internal usage
• Escalate customer requests to other teams (product, infrastructure, DevOps, etc.)
• Engage and collaborate with engineers, analysts, testers, product managers, and other customer-facing teams such as the Accounts management team and Sales for a top-notch customer experience.

Requirements

• Must have or practice consistently the values of customer obsession, empathy, ownership, and openness.
• Excellent written and spoken English communication skills
• Basic knowledge of and experience with Python scripting, APIs, HTTP request methods, XML, JSON, different types of file structures, Xpath and Regex expressions
• Experience with localization and translation is a plus
• Possess exceptional troubleshooting and problem-solving skills
• Readiness to work in a highly intense startup environment requiring extreme focus, a strong sense of ownership, and persistence to breakthrough
• Openness to constructive feedback and the opinions and ideas of others

Why joining Smartcat might be your best move so far

• Innovating the $50 Billion industry
  Smartcat’s innovative business model taps into this $50B language translation industry with a platform allowing enterprise end users to stop using traditional outsourcing and enjoy easy-to-use AI-powered SaaS that delivers immediate high-quality results at a fraction of the cost.
• High-impact role enabling innovation and inclusion in organisations
  You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide. 
• Fully remote team of high-performers
  We are a global team of 170+ enthusiastic people. We have been fully remote since 2020, with some locations populated with more “Smartcatters” than others, such as Boston, NYC, SF, the Bay Area, London, Lisbon, and Yerevan.  We strive to grow aggressively, but we also preserve our high performance, engagement, and open feedback culture. As diverse as we are, we love working and having fun together, and we’re sure you’ll love working with us too.
• Join the rocketship to scale-up 10x and beyond together
  We are looking for someone who will become a part of the team and play a critical role in the most exciting part of our journey from a post-Series B startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing 150% YoY thanks to the strong product-market fit and the culture of high sense of urgency.
• Celebrating diversity
  We welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work. We are committed to diversity and inclusion & prohibit discrimination and harassment.   

Smartcat was founded in 2016 to help global enterprises create and manage their multilingual content. Today, Smartcat is the essential language AI platform for the global enterprise. 

Our client-tailored language AI turns content in any format into any language, from documents to videos to complex websites and software, making global operations simple for any corporate team. It also allows any user to create new content by tapping into a multilingual enterprise library. 

More than 1,000 global companies including 25% of the Fortune 500 trust Smartcat to communicate their innovations and ideas all over the world.

Smartcat’s vision is to realise a world where there is equal access to innovations and ideas. 

Smartcat is backed by Matrix Partners, FJ Labs, and other leading VC firms focusing on SaaS, marketplaces and AI. You might recognize names like HubSpot, Zendesk, Uber, Stripe, RigUp, and Quora in their portfolios. Despite the economic recession, Smartcat is growing at 150% YoY. It's well-funded and capital efficient, providing a unique combination of a hyper-growth environment with downside protection and the ability to think and plan long-term.

Mission

Your mission will be to maintain and improve existing functionality and develop new application parts. This position will be remote-based in Europe. Ideal locations include: Serbia, Armenia, Bulgaria, Georgia and Romania.  

Outcomes 

• Deliver value for our customers 
• Improve the stability and observability of our product
• Develop parts of the application: design, refactoring, fixing bugs, and writing tests to maintain the quality and functionality of the product and libraries
• Review code and share knowledge with the team 

Requirements 

• Experience in .NET development and test coverage 
• Knowledge of OOP principles and design patterns  
• Experience with Database concurrency
• Upper-Intermediate English: both written and spoken
• A data-driven approach. Ability to justify decisions using concrete metrics
• Integrity and full commitment
• Growth mindset
• Readiness to work in an intense startup environment requiring extreme focus, a strong sense of ownership, and determination to break through
• Openness to constructive feedback and the opinions and ideas of others
  

Our technologies

• PL: .NET Core
• DB: MongoDB, PostgreSQL
• Hosting in the AWS 
• Elasticsearch cluster, indexes for several billion documents
• ELK (EFK) for logging, VM, Prometheus and Grafana for metrics and monitoring

Why joining Smartcat might be your best move so far

• Fully remote team
  We are a global team of 200+ enthusiastic people spread across 30 countries. We have been fully remote since 2020, with some locations populated with more Smartcatters than others, such as Boston, NYC, SF, the Bay Area, London, Lisbon, and Yerevan.
• Innovating the $50 Billion-old industry
  Smartcat’s innovative business model taps into this $50B language translation industry with a platform allowing enterprise end users to stop using traditional outsourcing and enjoy easy-to-use AI-powered SaaS that delivers immediate high-quality results at a fraction of the cost.
• High impact role enabling innovation and inclusion in organizations
  You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide. 
• Join the rocketship to scale-up 10x and beyond together
  We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series B startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 150% YoY, thanks to our strong product-market fit and high-performing team. 
• Smartcat Culture: Where Diversity Meets High Performance
  At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and clear, honest and direct communication. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment.

We are looking for: Drafting Engineer who will strengthen our Engineering & Operations team.

The ultimate goal of this role is to ensure the accuracy and completeness of technical documentation (drawings and 3D models) for production orders and support the manufacturing process by preparing, checking, and maintaining all required engineering data.

Responsibilities:

• Verify that drawings and 3D models are available in production orders and comply with order parameters
• Create missing drawings or develop 3D models when required
• Independently retrieve necessary technical data from internal systems and databases
• Upload and maintain accurate documentation (orders, drawings, and models) in internal systems
• Support the production process by ensuring technical documentation is complete and correct
• Identify and resolve inconsistencies in engineering data
• Ensure high quality and accuracy of all engineering outputs

A successful candidate:

• Speaks and conducts business correspondence in English (B1 level or higher)
• Has at least 1 year of experience in an engineering role, preferably mechanical engineering
• Has experience with CAD software (Fusion 360, Autodesk Inventor, AutoCAD, SolidWorks)
• Can read and interpret technical drawings and documentation
• Has a strong interest in manufacturing and production processes
• Is willing to learn and develop professionally
• Is detail-oriented, responsible, and able to work independently
• Is ready to solve non-standard engineering tasks

Nice to have:

• Knowledge of GD&T (Geometric Dimensioning & Tolerancing)
• Understanding of CNC machining (milling, turning) and sheet metal manufacturing
• Familiarity with 3D printing technologies
• Knowledge of finishing and post-processing processes

Working conditions:

• Remote full-time position
• Working hours: CET (evening shift)
• Holiday calendar: Bavarian holidays
• Fixed salary depending on experience
• Overtime may be required (paid)
• Corporate laptop provided
• Free corporate English language courses
• Service Agreement

We offer:

A fast-growing international environment with strong team spirit, where people support each other, share knowledge, and celebrate successes together. You will face interesting technical challenges and have opportunities for professional growth and process improvement.

We provide flexibility, structured onboarding, and continuous development opportunities, as well as participation in well-being initiatives and global charity projects.

#LI-Remote

At JetBrains, code is our passion. Ever since we started back in 2000, we have been striving to make the world’s most robust and effective developer tools. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

JetBrains is evolving beyond standalone developer tools toward a unified, AI-native platform for software development.

AI is no longer just an assistant inside the editor – it is becoming an active participant in how software is planned, built, reviewed, and operated across teams and organizations. This shift introduces new challenges that cannot be solved at the level of individual tools alone: governance, security, cost control, observability, and coordinated work between humans and autonomous agents.

Our goal is to build a platform that enables companies to adopt AI in software development in a structured, scalable, and economically efficient manner without locking them into closed ecosystems. This platform will serve as the execution and governance layer for AI-driven development, deeply integrated with developer tools but designed to work across teams, products, and environments.

We are looking for an experienced ML leader who has created products with an ML backbone, weaving together research, technical excellence, and strong product focus.

We are seeking a professional who excels in three key areas: technology, product vision, and business operations. This role involves extensive cooperation with products across the company – both AI-native and just integrating AI.

In this role, you will: 

• Identify, prioritize, and champion high-impact AI projects that align with JetBrains' product strategy and deliver measurable business value.
• Lead a team of about 50 people across multiple AI initiatives, including hiring and developing team leads, ML engineers, and MLOps specialists.
• Set the technical direction for JetBrains’ ML roadmap,  translating cutting-edge AI advancements into practical product innovations.
• Ensure projects deliver on commitments and create measurable value.
• Set technical standards, architectural direction, and best practices for ML development.

We’ll be happy to have you on our team if you have: 

• The ability to balance long-term R&D with short-term product needs.
• A track record of shipping production ML systems that users actually use.
• Experience building business cases for technical projects.
• A deep understanding of modern ML infrastructure, LLMs, and AI tooling.
• Outstanding stakeholder management skills and are comfortable working with senior leaders.
• The ability to thrive in a fast-paced environment, effectively managing multiple projects simultaneously.
• Excellent management and communication skills.
• Attention to detail in everything you do.

We’d be especially thrilled if you have experience with: 

• Distributed training of multi-billion parameter models.
• CI systems, workflow automation, and experiment tracking.
• The Kotlin programming language.

#LI-KP1 #LI-HYBRID

We are looking for: Case Manager who will strengthen our Operations team.

As a Case Manager, you will join a fast-moving team of technical professionals solving supply chain challenges for customized parts.

Functional Responsibilities:
As part of Case Management, you will:

• Take actions to improve on-time delivery, quality, and customer satisfaction.

• Track and monitor the progress of multiple customer orders and partner jobs.

• Provide excellent customer and partner service through relationship-building, partnership creation, and timely order updates.

• Apply technical knowledge (or leverage subject matter experts) on manufacturing design and production to ensure timely job delivery.

• Understand supplier capabilities and execute supplier oversight, including phone assessments, schedule creation, quality reviews, and corrective actions.

• Assess the impact of manufactured part rejections and communicate with suppliers and customers to resolve issues.

• Manage customer complaints resulting in product replacements.

• Report status, risks, and recovery efforts for troubled orders and jobs.

Job Duties:

• Document all case activity in the central database.

• Utilize company technology platforms and comply with the Quality Management System.

• Monitor the integrity of supplier quality metrics.

• Interface with Engineering, Customer Care, Quality, Sales, and Shipping teams to ensure manufacturing processes meet customer expectations.

• Communicate effectively with all key stakeholders, including suppliers, customers, and leadership.

• Participate in initiatives to simplify and automate complex processes.

• Perform all work in compliance with Xometry's quality and safety systems, policies, and procedures.

Requirements:

• Prior project management, supply chain, and customer service experience.

• Minimum of 3 years of relevant experience, preferably in manufacturing or operations.

• Ability to perform root cause analysis and identify solutions to complex problems.

Education:

• Bachelor of Science degree in Supply Chain, Engineering, or a related technical field preferred.

• Knowledge and experience in manufacturing processes, engineering drawings, and mechanical/electrical inspection methods.

Personal Qualities:

• Self-starter capable of working independently and driving actions to completion.

• Strong organizational skills and adaptability in a dynamic environment.

• Ability to multitask, meet deadlines, and support all supplier quality field activities.

• Excellent communication skills (oral and written), capable of managing up and laterally.

Language Skills:

• English: C1

Working conditions:

• Remote full-time job.
• Fixed rate depending on the career level.
• Corporate Laptop.
• Free corporate language courses.
• Ability to grow and develop your career.
• Salary reviews and other benefits.

Team spirit and friendly atmosphere: we work in an open, friendly and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.

Development opportunities: we are a fast growing company, each new task is an interesting challenge for the team.

We care: ongoing free of charge well-being activities for our people, charity projects worldwide.

Flexibility: speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions and remain effective in the face of uncertainty.

Onboarding: Well structured onboarding plan for new employees combining all in one process, technology, and systems components.

#LI-Remote

Role Summary

The BPO Administrator plays a key role in supporting the day-to-day operations of Xometry’s BPO program. This specialist ensures all administrative and compliance-related documentation is complete and accurate, while also serving as a primary point of contact for internal business customers submitting new or updated BPO requests.

This position bridges the gap between business functions, BPO vendors, and internal stakeholders (Finance, Legal, HR, and IT), ensuring smooth onboarding, change management, and reporting processes across all outsourcing initiatives.

Key Responsibilities

Administrative & Compliance Support

• Maintain and track all BPO-related documentation, including Master Service Agreements (MSAs), Statements of Work (SOWs), Work Orders, and onboarding/offboarding forms.
• Coordinate document flow between Legal, Finance, HR, and vendor teams.
• Ensure timely updates to internal trackers and databases (e.g., Confluence, Jira, or shared Excel files).
• Verify that all required paperwork is completed before onboarding or contract renewal.
  
  

Business Support & Request Management

• Act as the first point of contact for business owners submitting BPO requests.
• Collect, review, and validate incoming requests to ensure they include necessary details (e.g., number of FTEs, start date, job description, time zone overlap, skill set requirements).
• Route validated requests to the appropriate internal approvers (Finance, Procurement, Legal, HR).
• Follow up with business customers and vendors to ensure smooth communication and timely updates on request status.

Operational Coordination

• Support the onboarding and offboarding workflow for BPO employees in coordination with IT and HR.
• Maintain up-to-date records of vendor performance, project milestones, and billing cycles.
• Assist in generating reports and summaries for management on BPO headcount, budget utilization, and vendor performance KPIs.
  
  

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• 2+ years of experience in administrative operations, vendor management, or shared services.
• Strong organizational and communication skills with a high attention to detail.
• Ability to handle multiple requests simultaneously and maintain clear documentation.
• Proficiency in Microsoft Excel/Google Sheets, Confluence, and Jira (or similar systems).
• Experience working with international teams or outsourcing vendors is a plus.
  
  

Key Competencies

• Ownership: Takes initiative to follow through on tasks until completion.
• Collaboration: Effectively coordinates with cross-functional teams.
• Process Thinking: Understands and documents end-to-end workflows.
• Customer Orientation: Provides professional, responsive communication to internal stakeholders.
• Discretion: Handles confidential business information responsibly.

#LI-Remote

Xometry is seeking a dedicated Case Manager to join our team. If you thrive in a fast-paced environment, love solving supply chain challenges, and have a passion for exceptional customer service, this role is for you! Join our dynamic team and help drive efficiency, quality, and innovation in manufacturing. As a Case Manager, you will be part of a fast-moving team of technical professionals who solve supply chain problems for customized parts.

Responsibilities:

• Take actions to improve on time delivery, quality, and customer satisfaction.
• Track and monitor the progress of numerous customer orders and partner jobs.  
• Provide excellent customer and partner service by building relationships, creating partnerships, and by providing frequent and timely customer interactions on order updates.
• Apply first-hand technical knowledge (or leverage other subject matter experts) on manufacturing design and production to ensure jobs are delivered on time.
• Understand supplier capabilities and execute supplier oversight activities, which include frequent phone assessments, detailed schedule creation, quality reviews, and supplier corrective actions.
• Assess the impact of manufactured part rejections; communicate with suppliers and customers to work through problems and resolve cases.
• Manage customer complaints that result in replacements for returned products.
• Report out on status, risk, and efforts to recover troubled orders and jobs.
• Document all case activity in the central database.
• Leverage company technology platforms and comply with the Quality Management System.
• Monitor the integrity of supplier quality metrics.
• Interface with Engineering, Customer Care, Quality, Sales, and Shipping teams to ensure manufacturing processes are capable of customer on-time delivery and satisfaction.
• Effectively communicate with all key stakeholders, including suppliers, customers, and leadership.
• Participate and provide input on initiatives to simplify and automate complex processes.
• Perform all work in compliance with Xometry's quality and safety systems, policies, and procedures.

Qualifications:

• Prior project management, supply chain, and customer service experience are required.
• A minimum of 3 years of related experience, preferably in manufacturing or operations.
• A Bachelor of Science Degree in Supply Chain, Engineering, or a technical related field is preferred.
• Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawing requirements, and mechanical and electrical inspection methods.
• Capable of performing root cause analysis and identifying solutions to complex problems.
• A self-starter who can work independently and can drive actions to completion.
• Strong organizational skills and the ability to work in a dynamic environment.
• Able to multitask, meet deadlines, and support all supplier quality field activities.
• Strong communication skills (both oral and written) + ability to manage up and to the side.
• A Bachelor of Science Degree in Supply Chain, Engineering, or a technical related field is preferred.
• Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawing requirements, and mechanical and electrical inspection methods.

Personal qualities:

• Capable of performing root cause analysis and identifying solutions to complex problems.
• A self-starter who can work independently and can drive actions to completion.
• Strong organizational skills and the ability to work in a dynamic environment.
• Able to multitask, meet deadlines, and support all supplier quality field activities.
• Strong communication skills (both oral and written) + ability to manage up and to the side.

Language skills:

• English C1

Country of Location:

• Remote

Holiday calendar:

• USA holidays

Time Zone:

• Eastern Time - USA

Apply now and become part of our journey!

#LI-Remote

The work we do at Loka changes lives: whether it’s helping millions of children learn to read, cutting billions of dollars in food waste or accelerating the discovery of cancer treatments. We’re the 2024 AWS Innovation Partner of the Year and we deliver at the highest level while taking every other Friday off (yes, really).

Loka is looking for an HX Operations Manager to build and lead a scalable, reliable and human-centered operations engine that supports our global growth. This role combines leadership, operational excellence and hands-on execution to ensure our employee operations run smoothly, consistently and with clear ownership across regions. You will lead and evolve HR Operations across Eastern and Western Europe, USA and LATAM, balancing execution, structure and scalability while ensuring compliance, consistency and operational excellence.

Join us to build systems that scale, improve employee experience and shape how operations support a fast-growing global organization.

The Role

• Lead, coach and develop a distributed HR Operations team across multiple regions. 
• Set a clear bar for ownership, standards and quality across all HR Ops processes.
• Escalate complex or high-risk operational matters as needed.
• Own and continuously improve the full HR Operations lifecycle, including onboarding, offboarding, compliance, payroll coordination, benefits, vendors and internal programs.
• Identify operational bottlenecks, risks and inconsistencies and implement solutions that scale with company growth.
• Balance global consistency with local legal and cultural requirements.
• Treat HR Operations as an internal service, prioritizing work based on urgency, employee impact, risk and cost.
• Design scalable processes, improve documentation and reduce manual work through automation and better tooling. 
• Partner with Finance, Legal, HRIS and Leadership to ensure aligned and reliable operations.

Requirements

• 5+ years in HR, People, or Operations roles with end-to-end operational ownership
• 3 years of experience leading and developing teams
• Strong hands-on experience managing operational processes (onboarding, compliance, payroll coordination, contracts, benefits, etc.)
• Experience operating in service-oriented environments, balancing prioritization, response time, and impact
• Demonstrated experience scaling operations in growing environments (startup, scaling company, or evolving organization)
• Background in the IT/technology sector
• Strong client/service mindset, understanding operational impact on employees and business outcomes
• Experience working in globally distributed or remote-first organizations
• Strong operational rigor, ownership and attention to accuracy and risk management
• Fluent English used daily in professional environments

Additional Strengths

• Regular collaboration with Finance and/or Legal teams
• Process and systems mindset, including automation, workflow optimization and documentation
• Ability to balance leadership with hands-on execution when needed

Benefits

• Every other Friday off: 26 extra days off per year
• Remote-first: Work where you feel most productive
• Explore Program: Live 3 months in Portugal, Colombia, or Macedonia
• Relo Program: Relocate permanently to one of our European hubs
• LokaLabs™: Build moonshot solutions to real-world problems
• Paid vacation, sick days, and local holidays
• Mental health and wellness benefits

Your achievements matter to us! Ensure your CV and LinkedIn profile are up to date and accurately reflect your experience.

The Role

Telnyx infrastructure team is building a next-generation platform that spans across multiple cloud providers and multiple continents. We leverage the Telnyx private backbone network with cross-connects to major cloud providers like AWS, Azure, GCP, and IBM Cloud to build a cloud-agnostic, highly available platform. With our lean team, we're currently running infrastructure in 10 PoPs and 3 continents.

In This Role You Will

• Design, develop, and deploy scalable solutions for managing databases like PostgreSQL, MySQL, Cassandra, Kafka, RabbitMQ, Redis, and others, both in virtualized environments and Kubernetes clusters.
• Collaborate with engineering to identify and resolve pain points in managing large-scale, high-availability database infrastructure.
• Lead the migration of existing database services from VMs to Kubernetes, ensuring minimal downtime and seamless transitions.
• Support disaster recovery, backup strategies, and performance tuning for on-premise database systems.
• Implement and manage observability, logging, and alerting systems. 

Must-Have Experience:

• 3+ years of professional experience in infrastructure operations, especially in Linux-based systems.
• Expertise in at least one deployment and orchestration technology (Kubernetes, Ansible, or Terraform), with a focus on deploying and managing stateful applications
• Skills in scripting languages such as Bash, Python, or similar, to automate workflows and manage infrastructure.
• Hands-on experience managing at least one relational databases like PostgreSQL or MySQL

You’d Be A Good Fit If You Have

• Experience with non-relational databases such as Cassandra, OpenSearch, or other distributed data stores.
• Familiarity with streaming and messaging platforms like Kafka or RabbitMQ, including scaling and monitoring in a distributed setup.
• Proficiency in observability tools like Prometheus, Grafana, ELK stack, or others to ensure system performance and reliability.

Bonus Points For:

• Knowledge of service discovery tools like Consul, or similar technologies, would be a great advantage

Growth Opportunities: 

• Act as a strength multiplier to product engineering efforts. 
• Learn about every technology stack used at Telnyx. 
• Work at the intersection of the social and the technical, with growth opportunities in both.

#LI-KG1

#LI-REMOTE

The work we do at Loka changes lives: whether it’s helping millions of children learn to read, cutting billions of dollars in food waste or accelerating the discovery of cancer treatments. We’re the 2024 AWS Innovation Partner of the Year and we deliver at the highest level while taking every other Friday off (yes, really).

Loka is looking for an HX Operations Manager to build and lead a scalable, reliable and human-centered operations engine that supports our global growth. This role combines leadership, operational excellence and hands-on execution to ensure our employee operations run smoothly, consistently and with clear ownership across regions. You will lead and evolve HR Operations across Eastern and Western Europe, USA and LATAM, balancing execution, structure and scalability while ensuring compliance, consistency and operational excellence.

Join us to build systems that scale, improve employee experience and shape how operations support a fast-growing global organization.

The Role

• Lead, coach and develop a distributed HR Operations team across multiple regions. 
• Set a clear bar for ownership, standards and quality across all HR Ops processes.
• Escalate complex or high-risk operational matters as needed.
• Own and continuously improve the full HR Operations lifecycle, including onboarding, offboarding, compliance, payroll coordination, benefits, vendors and internal programs.
• Identify operational bottlenecks, risks and inconsistencies and implement solutions that scale with company growth.
• Balance global consistency with local legal and cultural requirements.
• Treat HR Operations as an internal service, prioritizing work based on urgency, employee impact, risk and cost.
• Design scalable processes, improve documentation and reduce manual work through automation and better tooling. 
• Partner with Finance, Legal, HRIS and Leadership to ensure aligned and reliable operations.

Requirements

• 5+ years in HR, People, or Operations roles with end-to-end operational ownership
• 3 years of experience leading and developing teams
• Strong hands-on experience managing operational processes (onboarding, compliance, payroll coordination, contracts, benefits, etc.)
• Experience operating in service-oriented environments, balancing prioritization, response time, and impact
• Demonstrated experience scaling operations in growing environments (startup, scaling company, or evolving organization)
• Background in the IT/technology sector
• Strong client/service mindset, understanding operational impact on employees and business outcomes
• Experience working in globally distributed or remote-first organizations
• Strong operational rigor, ownership and attention to accuracy and risk management
• Fluent English used daily in professional environments

Additional Strengths

• Regular collaboration with Finance and/or Legal teams
• Process and systems mindset, including automation, workflow optimization and documentation
• Ability to balance leadership with hands-on execution when needed

Benefits

• Every other Friday off: 26 extra days off per year
• Remote-first: Work where you feel most productive
• Explore Program: Live 3 months in Portugal, Colombia, or Macedonia
• Relo Program: Relocate permanently to one of our European hubs
• LokaLabs™: Build moonshot solutions to real-world problems
• Paid vacation, sick days, and local holidays
• Mental health and wellness benefits

Your achievements matter to us! Ensure your CV and LinkedIn profile are up to date and accurately reflect your experience.