Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
This is not a traditional Product Manager role. We are not looking for someone who writes requirements and waits for engineering. We are looking for someone who builds.
You will take a workflow from concept to working prototype before a sprint starts. You will design AI systems, not just describe them. You will validate with real users, not decks. And you will own the full arc from insight to production, including the parts that used to belong to other functions.
If that sounds like the job you have been trying to do inside a traditional Product Manager role, this is the upgrade.
Must-haves:
Strong signal:
Not required:
We eliminated traditional PRDs. Product and engineering work in paired ownership, with prototypes expected within hours of a new idea. Reviews are outcome-based, not output-based. The expectation is that you can move fast enough that engineering is validating something real, not waiting for a handoff.
This is a high-trust, high-accountability model. You will have significant autonomy over what you build and how you build it. You will also be expected to show your work, early and often, in the form of working artifacts, not status updates.
Skip the cover letter. Instead, send us:
We will respond to every submission that includes all three.
.png)
Ready to apply?
Apply to Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
This is not a traditional Product Manager role. We are not looking for someone who writes requirements and waits for engineering. We are looking for someone who builds.
You will take a workflow from concept to working prototype before a sprint starts. You will design AI systems, not just describe them. You will validate with real users, not decks. And you will own the full arc from insight to production, including the parts that used to belong to other functions.
If that sounds like the job you have been trying to do inside a traditional Product Manager role, this is the upgrade.
Must-haves:
Strong signal:
Not required:
We eliminated traditional PRDs. Product and engineering work in paired ownership, with prototypes expected within hours of a new idea. Reviews are outcome-based, not output-based. The expectation is that you can move fast enough that engineering is validating something real, not waiting for a handoff.
This is a high-trust, high-accountability model. You will have significant autonomy over what you build and how you build it. You will also be expected to show your work, early and often, in the form of working artifacts, not status updates.
Skip the cover letter. Instead, send us:
We will respond to every submission that includes all three.
.png)
Ready to apply?
Apply to Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
This is not a traditional Product Manager role. We are not looking for someone who writes requirements and waits for engineering. We are looking for someone who builds.
You will take a workflow from concept to working prototype before a sprint starts. You will design AI systems, not just describe them. You will validate with real users, not decks. And you will own the full arc from insight to production, including the parts that used to belong to other functions.
If that sounds like the job you have been trying to do inside a traditional Product Manager role, this is the upgrade.
Must-haves:
Strong signal:
Not required:
We eliminated traditional PRDs. Product and engineering work in paired ownership, with prototypes expected within hours of a new idea. Reviews are outcome-based, not output-based. The expectation is that you can move fast enough that engineering is validating something real, not waiting for a handoff.
This is a high-trust, high-accountability model. You will have significant autonomy over what you build and how you build it. You will also be expected to show your work, early and often, in the form of working artifacts, not status updates.
Skip the cover letter. Instead, send us:
We will respond to every submission that includes all three.
.png)
Ready to apply?
Apply to Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
This is a force-multiplier role.
You won’t just support the product team, you will ensure that what gets built actually reaches customers in a way that drives adoption and impact. This role directly determines whether your product ships chaos or ships value.
If you want, I can push this one step further and define a release framework (what “ready to ship” actually means) so this role doesn’t become a coordinator but a gatekeeper of quality.
.png)
Ready to apply?
Apply to Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
This is a force-multiplier role.
You won’t just support the product team, you will ensure that what gets built actually reaches customers in a way that drives adoption and impact. This role directly determines whether your product ships chaos or ships value.
If you want, I can push this one step further and define a release framework (what “ready to ship” actually means) so this role doesn’t become a coordinator but a gatekeeper of quality.
.png)
Ready to apply?
Apply to Smartcat
Share this job
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
Smartcat was founded in 2016 to help global enterprises create and manage their multilingual content. Today, Smartcat is the essential language AI platform for the global enterprise.
Our client-tailored language AI turns content in any format into any language, from documents to videos to complex websites and software, making global operations simple for any corporate team. It also allows any user to create new content by tapping into a multilingual enterprise library.
More than 1,000 global companies including 25% of the Fortune 500 trust Smartcat to communicate their innovations and ideas all over the world.
Smartcat’s vision is to realise a world where there is equal access to innovations and ideas.
Smartcat is backed by Matrix Partners, FJ Labs, and other leading VC firms focusing on SaaS, marketplaces and AI. You might recognize names like HubSpot, Zendesk, Uber, Stripe, RigUp, and Quora in their portfolios. Despite the economic recession, Smartcat is growing at 150% YoY. It's well-funded and capital efficient, providing a unique combination of a hyper-growth environment with downside protection and the ability to think and plan long-term.
Mission
The mission of a Customer Experience Specialist at Smartcat is to address our customer’s needs by offering assistance with empathy, passion, and clear communication, collaborating closely with the product team by reporting feedback and escalating issues (feature requests, bugs, etc.) as needed. By delivering excellent support to our amazing users, you’re expected to maintain a great customer satisfaction rate in this role.
Outcomes
Your responsibilities will be
Requirements
Why joining Smartcat might be your best move so far
.png)
Ready to apply?
Apply to Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
As a AI Translation Engineer, you will be at the forefront of advancing our platform’s translation capabilities. Leveraging your expertise in machine learning including applied research, fine tuning, benchmarking, and inference optimization, you will deliver high-performance solutions that power critical features for our growing client base.
.png)
Ready to apply?
Apply to Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
As a AI Translation Engineer, you will be at the forefront of advancing our platform’s translation capabilities. Leveraging your expertise in machine learning including applied research, fine tuning, benchmarking, and inference optimization, you will deliver high-performance solutions that power critical features for our growing client base.
.png)
Ready to apply?
Apply to Smartcat
Cookies & analytics
This site uses cookies from third-party services to deliver its features and to analyze traffic.