In the last year at Loka, our engineers have helped clients advance the world’s #1 AI reading tutor, eliminate $1B in food waste and develop novel drugs for fighting cancer. To cap it off, at the end of 2024 Loka was recognized by AWS as Innovation Partner of the Year, outshining 150,000 partners for the title.

Our award-winning engineering work is driven by our Sales team—the team that we want you to lead.

We’re seeking a Head of Sales Operations to drive our revenue engine to the next level. In this role you will architect the operational backbone that connects our world-class Sales team with our elite Engineering teams. You'll build systems and processes that scale seamlessly from startup speed to enterprise precision, ensuring every client engagement launches flawlessly from first conversation to final deployment.

We count more than 200 certified specialists, technical experts and PhDs among our colleagues. We work entirely remotely, test new ideas with our in-house incubator LokaLabs™ and take every other Friday off (really).

If you're one of those rare leaders driven to transform how elite consulting teams operate at scale, consider Loka your optimal leverage point.

The Role

Lead and expand our existing sales operations by supporting a dynamic team of 5-6 sales professionals while building the foundation for aggressive growth.

Architect systems and processes that seamlessly connect sales pipeline to delivery excellence, ensuring our clients experience Loka's superlative execution from first conversation through project completion.

Drive daily coordination between sales and engineering operations on staffing, project logistics and resource allocation.

Build and lead proactive analytics and reporting that not only track what happened but also predict what's coming.

Scale operations as we expand our GenAI practice and grow our AWS partnership into new customer segments

Manage and grow a high-performing sales operations team, establishing career paths and mentoring future leaders.

Partner closely with leadership on strategic opportunities and data informed decisions as we scale and guide strategic decisions along the way.

Leadership Requirements

• 10+ years of progressive experience in sales operations, revenue operations or related functions with increasing responsibility and impact
• Proven management experience at director level or above, with demonstrated success building and scaling high-performing teams in fast-growth environments
• Systems architecture mindset with hands-on experience designing and implementing scalable revenue operations processes and technologies
• HubSpot expertise and experience with modern sales tech stack integration, reporting and optimization
• Cross-functional collaboration with internal stakeholders to ensure seamless execution
• Analytics and reporting mastery with ability to transform data into actionable insights that drive both tactical improvements and strategic decisions
• Scaling experience with proven success guiding company operations through significant growth phases
• Hands-on mindset, comfortable performing operational work in a fast-changing environment

Experience Profile

• Software-services experience preferred though exceptional candidates from SaaS, consulting or other technology sectors will be considered
• Startup-to-scale-up experience with comfort operating in ambiguous, fast-moving environments while building enterprise-grade processes
• Global or distributed team experience managing across time zones and cultures
• Client relations skills with ability to represent operational excellence in strategic client conversations

Personality Profile

Curiosity: You strive to learn and grow into different industries with a modern tech stack and ever-evolving client needs.

Autonomy and leadership: You thrive in a fully remote, globally distributed environment while driving results across multiple stakeholders.

Collaborative excellence: You enjoy building bridges between sales, engineering and delivery teams to create seamless client experiences.

Adaptability: You operate with a startup mindset and move at startup speed while building enterprise-quality processes.

Benefits

Every other Friday off (26 extra days off a year)

Remote-first and flexible schedule with access to offices in Portugal, North Macedonia and Colombia

Explorer and Relocate programs (three months abroad or full international relocation support)

Paid sick days and local holidays

Access to LokaLabs™, our internal R&D incubator where you can explore moonshot technologies

Mental wellness and physical fitness programs

Continuous learning support with yearly curiosity allowance

Additional Requirements

Excellent English. As a global team, we work entirely in English for meetings, customer calls and business communications.

CV submitted in English

Your achievements matter to us! Ensure your CV and LinkedIn profiles are up to date and accurately reflect your leadership experience and operational impact.

In the last year at Loka, our teams have helped clients advance the world’s #1 AI reading tutor, eliminate $1B in food waste and develop novel drugs for fighting cancer. To cap it off, at the end of 2024 Loka was recognized by AWS as Innovation Partner of the Year, outshining 150,000 partners for the title. And we did it all while working remotely and enjoying every other Friday off (yes, we really take 26 additional days off a year 😎).

In this position you will be Loka’s first Global Talent Development Specialist, and you will shape this high-visibility role with your vision and experience. You'll bring technical fluency and people skills in equal measure, operating with exceptional autonomy and creative freedom while engaging directly with our executive leadership team to drive transformative talent initiatives across our worldwide footprint. We expect you to lead learning initiatives that support fellow Lokals’ career progression and work across teams to design, deliver and improve training programs that align with our business goals. You’ll create high-quality, data-driven learning experiences that engage staff and generate measurable improvements in skills, performance and career growth. 

For the right candidate, this role is a golden opportunity to make a major impact at an ascendent company working with cutting-edge technology changing the world for the better.

Key Responsibilities 

• Design and deliver workshops, online courses and learning materials to help employees build skills, especially management skills and technical abilities. 
• Improve training programs by establishing metrics to measure effectiveness and then implement appropriate changes.
• Build an ongoing training library so employees can continue developing their skills and grow into new roles whether technical or leadership roles.
• Manage HR processes such as annual performance reviews and goal-setting for managers and employees and report on their effectiveness.
• Be the face of talent development at Loka. 

Qualifications

• Five years experience in Talent Development, Learning & Development or similar HX roles balanced between learning and development, within a  tech and remote-first company
• Expertise in instructional design, e-learning and adult learning principles; experience with LMS platforms and digital training tools are a plus
• Strong focus on data and metrics, with the ability to design and track measurable learning outcomes and communicate the impact to stakeholders
• Exceptional organizational skills, with the ability to handle multiple projects and deadlines in a fast-paced, dynamic environment
• Excellent written and verbal communication, with the ability to collaborate across teams, support managers in development planning, and engage employees at all levels
• Ability to adjust learning strategies to accommodate diverse remote teams across different regions and cultures

Additional Requirements

• Excellent English: As a global team, we work entirely in English for meetings, customer calls and business communications.
• Experience in manager and leadership development is a plus. 
• CV written in English

Personality Profile

• Curious: You’re eager to learn and grow among a cutting-edge tech team.
• Autonomous and positive: You excel in a fully remote, globally distributed workplace. 
• Team player: You enjoy collaboration. 
• Adaptable: You operate with a startup mindset and move at a startup pace.
• Charismatic: You’re a talented leader whose presence can fill a room. 

Benefits

• Every other Friday off (26 extra days off a year)
• Remote and flexible
• Explore and Relocation programs (three months work abroad or full international relo)
• Paid sick days and local holidays
• Access to LokaLabs™, our internal research and development program
• Fitness subscription
• Mental wellness programs
• Defined career path
• Business English classes

Your achievements matter to us! Ensure your CV and LinkedIn profile are up to date and accurately reflect your experience.

The work we do at Loka changes lives: whether it’s helping millions of children learn to read, cutting billions of dollars in food waste or accelerating the discovery of cancer treatments. We’re the 2024 AWS Innovation Partner of the Year and we deliver at the highest level while taking every other Friday off (yes, really).

Loka is looking for an HX Operations Manager to build and lead a scalable, reliable and human-centered operations engine that supports our global growth. This role combines leadership, operational excellence and hands-on execution to ensure our employee operations run smoothly, consistently and with clear ownership across regions. You will lead and evolve HR Operations across Eastern and Western Europe, USA and LATAM, balancing execution, structure and scalability while ensuring compliance, consistency and operational excellence.

Join us to build systems that scale, improve employee experience and shape how operations support a fast-growing global organization.

The Role

• Lead, coach and develop a distributed HR Operations team across multiple regions. 
• Set a clear bar for ownership, standards and quality across all HR Ops processes.
• Escalate complex or high-risk operational matters as needed.
• Own and continuously improve the full HR Operations lifecycle, including onboarding, offboarding, compliance, payroll coordination, benefits, vendors and internal programs.
• Identify operational bottlenecks, risks and inconsistencies and implement solutions that scale with company growth.
• Balance global consistency with local legal and cultural requirements.
• Treat HR Operations as an internal service, prioritizing work based on urgency, employee impact, risk and cost.
• Design scalable processes, improve documentation and reduce manual work through automation and better tooling. 
• Partner with Finance, Legal, HRIS and Leadership to ensure aligned and reliable operations.

Requirements

• 5+ years in HR, People, or Operations roles with end-to-end operational ownership
• 3 years of experience leading and developing teams
• Strong hands-on experience managing operational processes (onboarding, compliance, payroll coordination, contracts, benefits, etc.)
• Experience operating in service-oriented environments, balancing prioritization, response time, and impact
• Demonstrated experience scaling operations in growing environments (startup, scaling company, or evolving organization)
• Background in the IT/technology sector
• Strong client/service mindset, understanding operational impact on employees and business outcomes
• Experience working in globally distributed or remote-first organizations
• Strong operational rigor, ownership and attention to accuracy and risk management
• Fluent English used daily in professional environments

Additional Strengths

• Regular collaboration with Finance and/or Legal teams
• Process and systems mindset, including automation, workflow optimization and documentation
• Ability to balance leadership with hands-on execution when needed

Benefits

• Every other Friday off: 26 extra days off per year
• Remote-first: Work where you feel most productive
• Explore Program: Live 3 months in Portugal, Colombia, or Macedonia
• Relo Program: Relocate permanently to one of our European hubs
• LokaLabs™: Build moonshot solutions to real-world problems
• Paid vacation, sick days, and local holidays
• Mental health and wellness benefits

Your achievements matter to us! Ensure your CV and LinkedIn profile are up to date and accurately reflect your experience.

In the last year at Loka, we’ve helped clients advance the world’s #1 AI reading tutor, eliminate $1B in food waste and develop novel drugs for fighting cancer. To cap it off, at the end of 2024 Loka was recognized by AWS as Innovation Partner of the Year, outshining 150,000 partners for the title. And we did it all while working remotely and enjoying every other Friday off 😎

We’re seeking a Senior Compliance Specialist to join our growing team. With a majority of our clients in Healthcare, Life Sciences, FinTech and other highly regulated industries, our compliance expertise is a company asset that separates us from our competitors. You’ll apply your talent and experience alongside our Head of Compliance, helping us expand our capacity as we take on more and bigger clients.

The Role

• Assist the Head of Compliance/Compliance Project Manager with developing company policies and procedures compliant with FDA, SOC 2, HIPAA, ISO 27001, NIST, ISO 42001, GDPR, PCI and other applicable regulatory requirements in cooperation with other team members and clients.
• Participate in risk assessments and gap analysis against frameworks (SOC, ISO, HIPAA, PCI, etc.).
• Support ongoing management of security awareness training platforms and Mobile Device Management (MDM) solutions, including user enrollment, policy enforcement and compliance reporting.
• Attend client meetings to assist in documenting compliance and regulatory requirements.
• Assist the Head of Compliance/Compliance Project Manager in documenting controls (ex.Control matrix, lead sheets) and actively participate in preparing tasks/assignments for applicable teams (DevOps, System Administration, Operations, Engineering) to ensure compliance with company policies.
• Assist in performing periodic audit testing of the established controls/requirements in the Control Matrix and other company policies and procedures.
• Assist in gathering evidence and reviewing results of the audit testing by actively communicating with relevant technical and operations teams.
• Assist in documenting exceptions, if any, from the audit testing and participate in assigning, monitoring and documenting remediation steps.
• Provide detailed compliance project status reports to the Head of Compliance/Compliance Project Manager.
• Communicate proactively to Head of Compliance/Compliance Project Manager regarding any potential issues.
• Support the Head of Compliance/Compliance Project Manager during the communication with auditors regularly before and during an audit period, if applicable.
• Attend relevant trainings and courses to gain new skills and assist the Head of Compliance/Compliance Project Manager in understanding and implementing new compliance and regulatory requirements.

Desired Hard Skills

• 2+ years of Compliance Operations experience with FDA, SOC 2, HIPAA, NIST, ISO 27001, ISO 42001, PCI and other applicable audits or other applicable standards
• Experience with project management tools such as Asana, Jira or Trello is a plus
• Strong understanding of the Software Development Life Cycle (SDLC) and development best practices is a plus
• Experience with implementing controls in AWS, Google Cloud, Azure, GitHub and other platforms is a plus
• GRC platforms experience is a plus
• English language fluency. We work entirely in English for meetings, customer calls and business communications.

Personality Profile

• Curious: You desire to learn about different industries.
• Autonomous: You excel as part of a fully remote, globally distributed team.
• Collaborative: You enjoy communicating and working with others.
• Adaptable: You operate with a startup mindset and move at a startup pace.

Benefits

• Every other Friday off (26 extra days off a year)
• Remote-first culture, with local office hubs available in certain cities
• Explore and Relocation programs (three months work abroad or full international relo)
• Paid sick days and local holidays
• Business English classes program
• Continuous learning support
• Fitness and/or mental health subscriptions
• Access to LokaLabs, our internal research and development program
• Defined career path

Please submit your CV in English.

Our Machine Learning teams build with the latest tools and launch for Silicon Valley startups and Life Science giants alike.

Join our team to work remotely, ship projects you’re proud be a part of, and enjoy every other Friday off (yes, we really take it 😎)

The Role

• Understanding of statistical, ML and deep learning algorithms
• Analyze errors of models and design strategies to overcome them
• Deploy, maintain, and upgrade ML models and pipelines
• Ambition to learn and grow into different industries with a modern tech stack
• Autonomy, adaptability and positivity (fully remote and globally distributed team)

The Required Hard Skills

• Bachelor's Degree in Computer Science or related
• 2+ years of ML engineering experience
• Experience with Python, ML libraries and AI/ML frameworks (PyTorch, HuggingFace, TensorFlow, etc.)

• Excellent English - Being a global team, we work entirely in English for meetings, customer calls and business communications
• CV written in English

Bonus Points for Experience with…

• Building GenAI solutions, namely prompt engineering (e.g: Langchain), fine-tuning and serving LLMs, search and embeddings, etc.
• MLOps, favorably in AWS (e.g: Sagemaker) as well as standards tools (e.g: MLFlow)
• Visualizing and manipulating big datasets
• NLP

The Required Soft Skills

• Curiosity—Ambition to learn and grow into different industries with a modern tech stack
• Autonomy and positivity—We’re a fully remote, globally distributed team
• Teamwork—Enjoy a collaborative approach
• Adaptability—Operate with a startup mindset and move at a startup pace

The Benefits

• Every other Friday off (26 extra days off a year)
• Remote and flexible
• Explore and Relocation programs (three months work abroad or full international relo)
• Paid sick days and local holidays
• Business English classes program
• Continuous Learning Support
• Fitness and/or Mental Health Subscriptions
• Access to LokaLabs™, our internal research and development program
• Defined career path

Years from now, history will look back at this moment as a landmark for the human race—the moment when generative artificial intelligence began to change everything. Luckily, you happen to be living through it. Now what? 

If you’re one of those rare people driven to add their intellectual energy to the relentless momentum of technological advancement, consider Loka your optimal leverage point. 

Loka, a globally distributed tech consultancy based in Silicon Valley, is seeking a Senior Machine Learning Engineer to join our growing team. In this position you will serve as the primary specialist in designing and implementing machine learning solutions across multiple projects. Your expertise in ML algorithms and ML, DL and Foundation Models will empower us to develop robust, scalable systems and improve them over time. Ultimately we expect you to not just fit in with our ML crew but to elevate it to new heights. 

Our technical teams help clients launch innovations that fix the climate, defeat cancer, improve agricultural efficiencies, teach kids to read and more. We work with all kinds of companies, from Silicon Valley startups to major household brands, always guided by our fundamental belief that mission matters. 

We count more than 100 certified specialists, technical experts and PhDs among our teammates—committed Lokals who contribute to their brilliance not only to serving our clients but to mentoring junior colleagues as well. We work entirely remotely, test new ideas with an in-house incubator called LokaLabs, observe local holidays and take every other Friday off (really). We’re as proud of our culture as we are of our projects. You will be too. 

The Role

• Take full responsibility for assigned tasks and projects, ensuring accountability for outcomes and results.
• Understand business objectives and develop models that help achieve them, along with metrics to track progress.
• Design and implement complex ML systems using classical machine learning, deep learning and foundation models, adhering to best practices.
• Lead client communications by gathering requirements, managing expectations and communicating deliverables effectively.
• Wrangle, explore and visualize data with a keen eye for issues requiring data cleaning, as well as differences in data distribution that may affect post-deployment performance.
• Analyze model errors and design strategies to overcome them.
• Deploy, maintain and upgrade ML models and pipelines.
• Follow Loka’s career track for growth by demonstrating technical excellence, innovation, autonomy, ownership, communication and teamwork.
• Drive architectural decisions and contribute to high-level planning and strategy. 
• Direct report to ML leads.
• Stay updated with industry trends to incorporate cutting-edge techniques and tools into projects.
• Write and maintain technical documentation.
• Provide guidance and mentorship to junior ML engineers within the team.
• Collaborate cross-functionally with other teams (Data Engineering, DevOps, Backend) to ensure seamless integration of ML solutions.
• Continuously optimize models for performance, scalability and cost-effectiveness, especially within the AWS environment.

Required Hard Skills 

• 4+ years of AI/ML engineering experience
• Bachelor’s degree in Computer Science or related
• Experience with Python, ML libraries and AI/ML frameworks (sklearn, PyTorch, HuggingFace, TensorFlow, Transformers, LangChain/LangGraph, Llamlndex, smolagents, strands-agents etc.) 
• Experience building GenAI solutions through prompt engineering, fine-tuning and developing agents with common patterns like Agentic RAG, NLQ etc.
• Client-facing experience
• Familiarity with containerization and orchestration tools 

Additional Requirements 

• Excellent English - Being a global team, we work entirely in English for meetings, customer calls and business communications
• CV sent in English

Not Required but Nice to Have

• Experience with MLOps/LLMOps, preferably in AWS (e.g: Sagemaker/Bedrock), as well as standards tools (e.g. MLFlow, LangFuse) 
• Experience in consultancy environments or startups, including working directly with clients, managing projects and adapting to different settings. - Plus

Required Soft Skills 

• Curiosity: Strive to learn and grow into different industries with a modern tech stack. 
• Autonomy and positivity: We’re a fully remote, globally distributed team. 
• Teamwork: Enjoy a collaborative approach. 
• Adaptability: Operate with a startup mindset and move at a startup pace. 

Benefits

• Every other Friday off (26 extra days off a year)
• Remote-first culture
• Explore and Relocation programs (three months work abroad or full international relo)
• Paid sick days and local holidays
• Business English classes program
• Continuous Learning Support
• Fitness and/or Mental Health Subscriptions
• Access to LokaLabs™, our internal research and development program
• Defined career path

Your achievements matter to us! Ensure your CV and LinkedIn and GitHub profiles are up to date and accurately reflect your experience. 

At Loka we use a modern tech stack to support meaningful projects across a huge range of industries. In the last year our teams have helped clients advance the world’s #1 GenAI reading tutor, eliminate $1B in food waste and develop novel drugs for fighting cancer, all while enjoying every other Friday off. Join us, feed your need to grow and ship projects you believe in with a team you’re proud to be a part of.

As Loka’s Senior DevOps Engineer, you'll be the go-to specialist for crafting and deploying infrastructure across a variety of projects. Your skills in AWS, TypeScript and Python will allow us to build solid, scalable systems and improve them over time. Ultimately we expect you to not only to fit in with the team but to elevate it to new heights.

The Role

• Develop technical design specifications based on functional requirements and develop and maintain AWS Cloud applications.
• Orchestrate containers with Kubernetes.
• Automate operations, implement CI/CD pipelines.
• Ensure security and compliance.
• Assess change implementation options, benefits and risks and recommend the most appropriate approach with minimal assistance.

Required Hard Skills

• 4+ years as DevOps engineer
• Serverless compute, scripting, AWS
• Git, CI/CD tools, AWS CDK/Terraform/CDKTF
• Docker, Kubernetes, database administration (plus)
• Python, TypeScript
• Bachelor's in Computer Science or related
• Client interaction and team skills
• Autonomy, adaptability and positivity

• Excellent English - Being a global team, we work entirely in English for meetings, customer calls and business communications
• CV written in English

Personality Profile

• Curious: Ambition to learn and grow into different industries with a modern tech stack.
• Autonomous and positive: We’re a fully remote, globally distributed team.
• Team player: Enjoy a collaborative approach.
• Adaptable: Operate with a startup mindset and move at a startup pace.

Benefits

• Every other Friday off (26 extra days off a year)
• Remote-first culture
• Explore and Relocation programs (three months work abroad or full international relo)
• Paid sick days and local holidays
• Business English classes program
• Continuous Learning Support
• Fitness and/or Mental Health Subscriptions
• Access to LokaLabs™, our internal research and development program
• Defined career path

Your achievements matter to us! Ensure your CV and LinkedIn and GitHub profiles are up to date and accurately reflect your experience.

Years from now, people will look back at this moment as the dawn of a new era, when generative AI began reshaping everything. At Loka, we’re not just watching this change—we’re building it.

Loka is a remote-first, globally distributed tech consultancy headquartered in Silicon Valley. Our teams help organizations from climate startups to cancer research innovators launch products that solve the world’s most urgent problems. Our culture is grounded in purpose, technical excellence and relentless curiosity.

We’re proud of our projects and even prouder of our people. Join us and you’ll be part of a collaborative, respectful, high-performing team that believes mission matters.

The Role

As a Senior Technical Project Manager you’ll lead software development initiatives from scope to delivery, driving impact through structured planning, proactive risk management and client collaboration. You’ll guide multidisciplinary teams across projects while contributing to division-wide initiatives that elevate our ways of working.

Responsibilities

Project Ownership

• Plan timelines, deliverables and work breakdowns for complex projects.
• Lead project status meetings and maintain transparent stakeholder communication.
• Proactively manage resources and timelines to ensure delivery excellence.
• Track performance metrics to identify improvement areas.
• Manage budget, schedule and work plan.

Risk & Blocker Management

• Identify and mitigate risks early.
• Resolve blockers that impact project timelines.

Execution & Methodology

• Select and implement project methodologies (Agile, Kanban, Waterfall, Hybrid).
• Lead project ceremonies and rituals based on methodology.

Stakeholder & Client Collaboration

• Lead 1:1 meetings with main client stakeholders.
• Manage client expectations and facilitate alignment across internal/external teams.
• Provide timely project updates covering risks, blockers, achievements and progress.

Tools & Delivery

• Manage project tools (e.g. JIRA) and maintain Notion project spaces.
• Set up and manage communication channels (Slack, Google Spaces).
• Review key deliverables and ensure quality.
• Coordinate closing tasks (e.g. AWS funding applications, feedback surveys).

Technical Influence

• Use technical knowledge to guide project strategies and decisions.
• Collaborate closely with engineering teams.

Continuous Improvement & Mentorship

• Conduct retrospectives and share learnings across teams.
• Provide direct peer feedback.
• Support the continuous improvement of PM processes across the division.

Requirements

Must-Haves

• 5+ years of experience in technical project management in software development
• Client-facing project experience in a consultancy or startup environment
• Strong grasp of Agile methodologies and project tools (e.g., JIRA, Notion)
• Comfortable working remotely in multicultural teams

• Excellent English - Being a global team, we work entirely in English for meetings, customer calls and business communications
• CV written in English

Nice-to-Haves

• Bachelor’s degree in Computer Science or related field
• Experience with cloud infrastructure (AWS, GCP)
• Familiarity with backend, data and DevOps workflows

Candidate Profile

• Curious: You enjoy exploring new industries and tech stacks.
• Autonomous: You thrive in distributed, remote environments.
• Collaborative: You value team input and cross-functional alignment.
• Adaptable: You work at startup speed and embrace change.

Benefits

• Every other Friday off (26 extra days off a year)
• Remote-first culture
• Explore and Relocation programs (three months work abroad or full international relo)
• Paid sick days and local holidays
• Business English classes program
• Continuous Learning Support
• Fitness and/or Mental Health Subscriptions
• Access to LokaLabs™, our internal research and development program
• Defined career path

Apply Now

We’re excited to hear from you. Please submit your CV in English and make sure your LinkedIn reflects your impact.

Let’s build what matters together.