The Role

Join us in revolutionizing the lending landscape. SoFi is seeking enthusiastic Senior Software Engineers who are ready to lead the development of key advancement to the next generation of our financial services platform. 

Data Foundations leads the path on building the central platform-level foundation and infrastructure that powers SoFi's entire data ecosystem. Their scope spans Infrastructure & Core Primitives and Platform Operations — essentially the backbone that enables all data capabilities across the organization. Key qualifications of this role include:

• Leading the technical evolution of one or more key platform subsystems.
• Resolving problems in the platform design and implementation that weren’t clearly anticipated, taking requirements with ambiguity and proposing durable technical solutions.
• Expertly leverage existing solution patterns and understand when to differentiate resulting in well-structured, maintainable code.
• Ability to understand data models, APIs, scaling concerns, and failure modes in order to make effective trade-offs between maintainability and performance.
• Creating stability by writing meaningful tests, considering observability, and leveraging your ability to debug complex issues across multiple system layers.
• The ability to create clear design and operational documentation.
• Contributes to code reviews, is a role model for more junior engineers, and contributes to team efficiency, beyond personal output.

What You’ll Do

As an emerging leader within our team, you will focus on building out the backend services for our next-generation Lending Platform. This role involves full product lifecycle engagement, from initial concept to deployment. Key responsibilities include implementing new capabilities, ensuring code quality, and delivering highly-available, scalable services. Success requires close technical collaboration with Product, Marketing, Operations, Business, Legal, and Compliance teams. You will be responsible for translating business requirements from these stakeholders into effective technical solutions that provide outstanding value to our members.

What You’ll Need

• Bachelor's or Master's degree in Computer Science, or Software Engineering
• 3+ years as a professional, full-time Software Engineer, or similar relevant work experience.
• Proficient coding in Java, Kotlin, or other similar object-oriented programming language.
• Proficient working with GIT and related CI/CD systems.
• Experience with public cloud compute, storage, and infrastructure.
• Experience with any data warehousing solution like Snowflake and IAC tools to provision platform infrastructure.
• Experience with Kafka, Docker, Kubernetes, and Spring Boot or similar frameworks.
• Deep understanding of relational and document database fundamentals.
• Deep understanding of fundamental distributed systems concepts.

Nice To Have

• Full-Stack experience in both back-end (Kafka, Redis, Docker) and front-end (JavaScript, TypeScript, React).
• Experience with microservices design principles and architecture.
• Experience with workflow orchestration technology (AWS step function, Airflow, Temporal).

We're driven to push boundaries and deliver exceptional products to help our members achieve financial stability. If you have the passion and a commitment to customer success, we want to hear from you.

Discord is seeking a Recruiting Data Analyst to join our People Analytics team. In this high-impact role, you'll report to our Sr. Director of Analytics, Systems, and Operations and serve as the dedicated analytics partner to our Recruiting function.

As a strategic advisor to Recruiting leadership, you'll leverage data to optimize our hiring processes—identifying bottlenecks, building predictive models, designing dashboards, and conducting deep-dive analyses to measure and improve recruiting effectiveness.

The teams here at Discord are small but mighty - we are looking for people who are “game” to take on multiple responsibilities to learn and grow in their careers.  We are implementing One Model as our new analytics platform and there will be lots of runway to be creative and influence the way we share our data within the organization.  

What You'll Be Doing

• Build strong partnerships with stakeholders across Recruiting, People, and Finance functions to establish trust as a strategic data partner
• Collaborate with Recruiting and cross-functional leadership to gather requirements, translate business needs into analytical solutions, and deliver insights that inform strategic decision-making
• Own reporting of critical Recruiting metrics (e.g., hiring progress, recruiter productivity, pipeline health) to measure the effectiveness of our Recruiting function; proactively identify issues and provide solutions to ensure goals are met
• Create and enhance interactive dashboards and visualizations in Tableau and One Model to provide real-time insights, translating complex data into stories that are easy to understand
• Collaborate with our People data analyst to ensure a cohesive analytics strategy, unified metrics across recruiting and employee experience, and critical reporting to the CPO and Executive team
• Manage data within Greenhouse and build and maintain data pipelines using SQL (Snowflake, SQL Server, etc.)
• Support data governance practices, including documentation around data access, privacy, and information flow between systems

What you should have

• 4+ years of hands-on experience in a primarily analytical role, with the ability to use data and business knowledge to solve complex problems and influence leadership decisions through storytelling
• Proficiency with SQL (e.g., Snowflake, SQL Server) and advanced expertise in Excel/Google Sheets (queries, pivot tables); familiarity with Python and/or R is a plus
• Proficiency with data visualization tools (Tableau and One Model preferred) with experience building dashboards and translating complex data into clear, compelling narratives
• ATS Experience (e.g., Greenhouse) and familiarity with HRIS platforms such as Workday
• Process mapping and systems improvement experience, with a track record of identifying inefficiencies and implementing solutions
• Experience handling confidential data with discretion, and a commitment to data governance best practices
• Collaborative team-player with a passion for Discord, gaming, and/or online communities or consumer-facing tech at scale

Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available. 

The US base salary range for this full-time position is $152,000 to $171,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

About this role

As a Staff Machine Learning Platform Engineer, you will help design, improve, and operate a scalable ML platform to accelerate model training, deployment, and governance. You are the technical bridge between data science and production engineering.  You’ll be joining a small but deeply critical team that scales Faire’s ability to support tens of thousands of local businesses in a constantly narrowing retail landscape.

What You Will Do

• Design and operate ML infrastructure, including workspaces, clusters, jobs, and workflows
• Productionize ML workloads using Spark, Delta Lake, MLflow, and Databricks Workflows
• Teach data scientists how to utilize our ML platform to advance development from notebook to production for our most critical models
• Implement Unity Catalog for data governance, lineage, access control, and secure multi-tenant usage
• Build CI/CD pipelines for ML using Terraform and Git-based workflows (e.g., GitHub Actions)
• Optimize performance, reliability, and cost across training and inference workloads
• Configure Identity and Access Management (IAM) and Role Based Authentication Controls (RBAC) for sensitive data sets
• Establish observability for data quality, model performance, and platform health
• Build and maintain ML Platform technical documentation

What it takes

• 8+ years of experience building production ML or data platforms
• A degree (preferably graduate level) in Computer Science, Engineering, Statistics, or a related technical field
• Strong hands-on expertise with Databricks, Spark, Delta Lake, and MLflow.
• Proficiency in Python, SQL, and distributed systems concepts
• Experience with cloud platforms and infrastructure-as-code
• Solid understanding of MLOps best practices: CI/CD, monitoring, reproducibility, and security
• Experience supporting multiple ML teams in a shared platform environment
• Are an active owner of orphaned problems and are willing to assimilate whatever knowledge you’re missing to get the job done

Tech Stack

Faire uses a modern cloud based tech stack.  For this role, you’ll want to be proficient with the following:

Salary Range

Canada: the pay range for this role is $216,000 to $297,000 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

Faire uses Artificial Intelligence (AI) to screen and select applicants for this position.

This job posting is for an existing vacancy.

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 13,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.

We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion.

As the AI GTM Engineer, Growth Marketing, you’ll build and scale the technical foundation behind MaintainX’s acquisition engine. Reporting to the VP, Growth Marketing & Strategy, this is a hands-on, embedded role within the Growth Marketing team, where you will partner directly with marketers to design, build, and launch campaigns powered by automation and AI. You won’t operate as a separate engineering function, you’ll work side-by-side with Customer Marketing, Performance Marketing, SEO & GEO, Lifecycle, and Field Marketing teams to turn campaign ideas into scalable systems and live experiments. This role is critical to building an AI-native, system-driven marketing engine at MaintainX, enabling us to scale acquisition through automation, personalization, and experimentation.

What you'll do:

• Partner with Marketing to Build & Launch Campaigns
• Work directly with Growth marketers to ideate, design, and launch acquisition campaigns
• Translate campaign ideas into scalable systems, automations, and experiments
• Rapidly prototype and iterate on new growth plays (landing pages, outbound, paid, lifecycle)
• Build Systems That Power Campaign Execution
• Develop tooling for programmatic landing pages, ad creative generation, and email workflows
• Enable marketers to launch campaigns faster through reusable systems and automation
• Balance speed (quick tests) with scalability (systems that can be reused)
• Embed AI into Marketing Workflows
• Partner with marketers to identify high-leverage use cases for AI in campaigns
• Build and deploy AI-driven systems for:
• Creative generation and testing
• Personalization across channels
• Outbound messaging and sequencing
• Turn one-off experiments into repeatable campaign infrastructure
• Own Experimentation with Marketing
• Co-design and implement experiments across paid, SEO, lifecycle, and web
• Build tooling to track performance, attribution, and testing outcomes
• Enable faster, data-driven iteration across campaigns

Audience, Segmentation & Personalization

• Partner with marketers to define target audiences and ICP segments
• Build systems to dynamically segment, enrich, and activate audiences across channels
• Enable real-time personalization across the funnel

• Marketing Data & Performance
• Ensure clean data flows from marketing channels into CRM and analytics systems
• Build dashboards and reporting layers for campaign performance and funnel metrics
• Improve visibility into CAC, conversion rates, and pipeline generation 

What you’ll bring:

Technical Skills

• Strong programming ability (Python, JavaScript, or similar)
• Experience working with APIs, automation frameworks, and event-driven systems
• Strong SQL skills and experience with data warehouses (Snowflake, BigQuery, etc.)
• Experience integrating tools like Salesforce, HubSpot, Segment, Webflow, etc.
• Experience deploying AI/LLM workflows into production
• Marketing Systems Experience
• Experience working closely with marketing teams to build and launch campaigns
• Strong understanding of paid media, SEO, lifecycle marketing, and web conversion flows
• Experience building systems that directly support campaign execution and optimization
• Mindset
• Thinks like a marketer, builds like an engineer
• Optimizes for speed, iteration, and measurable impact
• Focused on pipeline and revenue outcomes, not just outputs
• Defaults to automation and scalable systems over manual work

About you:

• 5+ years in growth engineering, marketing engineering, or technical growth roles, with experience building systems that support marketing and acquisition.
• Strong ability to partner with marketers to design and launch campaigns, and translate those into scalable systems and automation.
• Proficiency in SQL and at least one programming language (e.g., Python, JavaScript), with experience building scripts, workflows, or internal tools.
• Experience working with APIs, data pipelines, and integrating marketing tools (e.g., Salesforce, HubSpot, Segment).
• Experience applying AI/LLMs to automate or scale marketing workflows (e.g., content generation, personalization, outbound).
• Solid understanding of paid media, SEO, lifecycle marketing, and experimentation frameworks.
• Strong analytical skills with experience in testing, attribution, and performance measurement.
• Entrepreneurial mindset: thrives in fast-paced, test-and-learn environments with a bias toward speed and execution.
  
  

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex,  including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
• Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Strong technical background and understanding of software development principles.
• Expertise leading full-stack engineering teams delivering end-to-end product experiences.
• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus points

• Experience with data platforms such as Snowflake, Hex, or similar.
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
• You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex,  including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Where you’ll work

This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
• Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Strong technical background and understanding of software development principles.
• Expertise leading full-stack engineering teams delivering end-to-end product experiences.
• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus points

• Experience with data platforms such as Snowflake, Hex, or similar.
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
• You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex,  including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Where you’ll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
• Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Strong technical background and understanding of software development principles.
• Expertise leading full-stack engineering teams delivering end-to-end product experiences.
• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus points

• Experience with data platforms such as Snowflake, Hex, or similar.
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
• You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex,  including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
• Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Strong technical background and understanding of software development principles.
• Expertise leading full-stack engineering teams delivering end-to-end product experiences.
• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus points

• Experience with data platforms such as Snowflake, Hex, or similar.
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
• You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 CAD - $300,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Data at Brex

The Data organization develops insights, models, and data infrastructure for teams across Brex, including Sales, Marketing, Product, Engineering, and Operations. Our Data Scientists, Analysts, and Engineers work together to make data—and insights derived from data—a core asset across the company.

What you’ll do

As a senior Data Analyst (DA III), you will own the end-to-end analytics lifecycle for one or more business areas at Brex. You’ll go beyond building dashboards—you’ll frame the right questions, design rigorous analyses, apply statistical methods, and translate your findings into clear recommendations for leadership. You will also serve as a technical leader on the Data Analytics team, mentoring more junior analysts and helping define the standards and best practices that elevate the team’s work.

This role sits at the intersection of analytics, analytics engineering, and business strategy. You’ll work in a modern data stack environment and partner closely with Data Scientists, Data Engineers, and senior leaders across the organization.

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Own the analytics lifecycle for assigned business areas: from problem framing and data sourcing through analysis, insight generation, and stakeholder presentation.
• Build and maintain dashboards and self-service reporting tools that enable business teams to independently track performance, identify risks, and make data-driven decisions.
• Write production-quality SQL and Python code to extract, transform, and analyze data at scale.
• Collaborate with Data Engineers and Data Scientists to develop and maintain analytical data models, improve data pipelines, and ensure data quality across the organization.
• Partner with leadership across Sales, Operations, Product, Finance, and other departments to identify high-impact analytical opportunities and deliver actionable recommendations.
• Mentor other data analysts and contribute to the development of team standards, documentation, code review practices, and analytical frameworks.
• Proactively identify gaps in data infrastructure, propose improvements, and contribute to the evolution of the team’s tooling and processes.

Requirements

• 5+ years of experience in data analytics, business intelligence, or a related quantitative role.
• 3+ years of experience partnering directly with Sales, Operations, Product, or equivalent business teams as an embedded analytics partner.
• Advanced SQL proficiency, including CTEs, window functions, performance optimization, and working across complex data models.
• Proficiency in Python for data analysis, automation, and modeling (Pandas, NumPy, scikit-learn, or similar).
• Experience with cloud data warehouses, particularly Snowflake (BigQuery and Databricks also valued).
• Hands-on experience with BI and data visualization tools (Looker, Tableau, Hex, or similar).
• Strong stakeholder management skills—proven ability to present complex technical findings to non-technical audiences.
• Experience with generative AI and LLM-based tools (Claude Code, Cursor, GitHub Copilot) to perform and accelerate analyses, automated reporting, and build self-service data tools.

Bonus points

• Demonstrated experience applying statistical methods to business problems (e.g., regression, classification, A/B testing).
• Experience with dbt for data modeling and transformation.
• Experience building and maintaining data pipelines using orchestration tools such as Airflow.
• Experience working with APIs for data ingestion and integration.
• Familiarity with version control systems (Git).
• Experience in fintech, financial services, or payments.
• Track record of leading cross-functional analytics projects from scoping through delivery.

Compensation

The expected salary range for this role is $114,192 - $142,740. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Data at Brex

Our Scientists and Engineers work together to make data — and insights derived from data — a core asset across Brex. But it's more than just crunching numbers. The Data team at Brex develops infrastructure, statistical models, and products using data. Our work is ingrained in Brex's decision-making process, the efficiency of our operations, our risk management policies, and the unparalleled experience we provide our customers.

What You’ll Do

As a Data Engineer at Brex, you will be a core contributor in transforming raw data into actionable insights for various departments across the organization. You'll collaborate closely with Data Scientists, Software Engineers, and business units to create efficient data models, pipelines, and analytics frameworks that drive the business forward. You also play a leading role in the design, implementation, and maintenance of Core Data tables, our high-quality, curated data source for a wide range of analytic applications. 

Where you’ll work

This role will be based in our Sao Paulo office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities:

• Design, build, and maintain data models and pipelines that scale with the growing number of services, products, and changes in the company.
• Collaborate closely with Data Scientists, Data Analysts, and Business teams to understand their data needs, translating them into robust, efficient, scalable data solutions that enable ease of predictive analytics, data analysis, and metrics formulation. 
• Maintain data documentation and definitions, building and ensuring that source-of-truth tables remain high quality for data science and reporting applications. 
• Develop and enable integration with various data sources, allowing for more data-driven initiatives across the company.
• Apply best practices in data management to ensure the reliability and robustness of data utilized across various analytics applications.
• Set and proliferate company-wide standards for data relating to structure, quality, and expectations.
• Act as a liaison between the technical and non-technical teams, bridging gaps and ensuring that data solutions align with business objectives.
• Use agentic AI where it speeds up pipeline and quality work, without skipping validation.

Requirements:

• 3+ years of experience in Data Engineering, Data Analytics, or a related field such as Analytics Engineering.
• Advanced knowledge of databases and SQL with the ability to efficiently stage, process, and transform data.
• Experience integrating and orchestrating data workflows with various modern data tools and systems.
• Experience with data modeling, ETL/ELT processes, and data warehousing solutions.
• Experience working with a data warehouse such as Snowflake.
• Experience with a data workflow orchestrator tool such as Airflow.
• Experience with a programming language such as Python. 
• Experience with agentic AI. 
• Exceptional quantitative and analytical skills.
• Strong communication skills and ability to collaborate with various stakeholders, both technical and non-technical.

Nice to have:

• Familiarity with BI tools such as Looker, Tableau, or similar platforms. 
• Solid dbt in production: models, tests, docs, and collaboration in a shared repo. 
• AI-ready data: Metrics and dimensions are clear and reusable so AI-assisted analysis does not fork definitions. 
• Experience with Salesforce data integration. 

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Data at Brex

Our Scientists and Engineers work together to make data — and insights derived from data — a core asset across Brex. But it's more than just crunching numbers. The Data team at Brex develops infrastructure, statistical models, and products using data. Our work is ingrained in Brex's decision-making process, the efficiency of our operations, our risk management policies, and the unparalleled experience we provide our customers.

What You’ll Do

As a Data Engineer at Brex, you will be a core contributor in transforming raw data into actionable insights for various departments across the organization. You'll collaborate closely with Data Scientists, Software Engineers, and business units to create efficient data models, pipelines, and analytics frameworks that drive the business forward. You also play a leading role in the design, implementation, and maintenance of Core Data tables, our high-quality, curated data source for a wide range of analytic applications. 

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities:

• Design, build, and maintain data models and pipelines that scale with the growing number of services, products, and changes in the company.
• Collaborate closely with Data Scientists, Data Analysts, and Business teams to understand their data needs, translating them into robust, efficient, scalable data solutions that enable ease of predictive analytics, data analysis, and metrics formulation. 
• Maintain data documentation and definitions, building and ensuring that source-of-truth tables remain high quality for data science and reporting applications. 
• Develop and enable integration with various data sources, allowing for more data-driven initiatives across the company.
• Apply best practices in data management to ensure the reliability and robustness of data utilized across various analytics applications.
• Set and proliferate company-wide standards for data relating to structure, quality, and expectations.
• Act as a liaison between the technical and non-technical teams, bridging gaps and ensuring that data solutions align with business objectives.
• Use agentic AI where it speeds up pipeline and quality work, without skipping validation.

Requirements:

• 3+ years of experience in Data Engineering, Data Analytics, or a related field such as Analytics Engineering.
• Advanced knowledge of databases and SQL with the ability to efficiently stage, process, and transform data.
• Experience integrating and orchestrating data workflows with various modern data tools and systems.
• Experience with data modeling, ETL/ELT processes, and data warehousing solutions.
• Experience working with a data warehouse such as Snowflake.
• Experience with a data workflow orchestrator tool such as Airflow.
• Experience with a programming language such as Python. 
• Experience with agentic AI. 
• Exceptional quantitative and analytical skills.
• Strong communication skills and ability to collaborate with various stakeholders, both technical and non-technical.

Nice to have:

• Familiarity with BI tools such as Looker, Tableau, or similar platforms. 
• Solid dbt in production: models, tests, docs, and collaboration in a shared repo. 
• AI-ready data: Metrics and dimensions are clear and reusable so AI-assisted analysis does not fork definitions. 
• Experience with Salesforce data integration. 

Compensation:

The expected salary range for this role is $120,800 - $151,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

About the Role

Flex is seeking a Revenue Operations Manager to build, own, and scale the operational backbone for our New Verticals  division — Flex's expansion beyond rent into non-rent split-pay verticals. Reporting to the Head of Revenue Operations, you'll be the first dedicated RevOps hire to support New Verticalsr, responsible for standing up the systems, processes, and data infrastructure that will power this division through its next phase of growth.

New Verticals is exiting its experimental phase with clear product-market signal and aggressive growth targets. You'll work closely with Business Development,Sales and cross-functional leadership to architect the GTM engine from the ground up — Salesforce configuration, pipeline management, routing, reporting, and the full revenue tech stack. This is a build role: you'll define the playbook, not inherit one.

This is an ideal role for someone who thrives in ambiguity, has stood up RevOps infrastructure before, and wants to shape the operational foundation of a high-growth division.

What You'll Do

Systems Architecture & Ownership

• Build and own the Salesforce environment for New Verticals — objects, fields, page layouts, record types, validation rules, flows, and automations tailored to non-rent split-pay sales motions.
• Design and implement revenue tech stack integrations (CRM, enrichment, routing, marketing) to support NV's distinct sales process and team structure.
• Establish system architecture standards, documentation, and governance that can scale as the division grows from a small team to a full GTM org.
• Serve as the primary systems expert for New Verticals — owning troubleshooting, enhancements, and feature requests end-to-end.

Process Design & GTM Enablement

• Architect the  sales process from lead-to-close — stage definitions, pipeline management, forecasting methodology, and deal hygiene standards.
• Design and deploy routing rules, territory logic, and assignment workflows specific to go-to-market motions (biller channel, D2C, consumer cross-sell).
• Partner with Revenue Operations leadership to align on New Verticals  processes with company-wide RevOps standards while accommodating the division's unique needs.
• Build scalable onboarding workflows and enablement materials for new  hires as the team scales rapidly.

Data, Reporting & Analytics

• Define and maintain core operating metrics — TPV, pipeline velocity, conversion rates, and division-specific KPIs.
• Build dashboards and reports that give Revenue team leadership real-time visibility into pipeline health, forecast accuracy, and team performance.
• Ensure data quality and integrity through validation rules, audits, deduplication, and governance practices.
• Partner with Data and BI teams to ensure data flows cleanly into Snowflake and downstream analytics.

Cross-Functional Leadership

• Act as the operational bridge between the team’s Business Development,Sales, Partner Success, and the broader RevOps team.
• Translate business requirements into system design — converting ambiguous asks into reliable, repeatable processes.
• Represent the  operational needs in company-wide RevOps planning, tool evaluations, and architecture decisions.
• As the division scales, help scope and build the New Verticals  RevOps function — contributing to hiring plans, role definitions, and team structure.

Who You Are

Qualifications

• 5+ years of experience in Revenue Operations, Sales Operations, or GTM Operations, with at least 2 years in a senior or lead capacity.
• Deep Salesforce expertise — you've configured and built environments, not just maintained them. Salesforce Administrator Certification preferred.
• Demonstrated experience standing up RevOps infrastructure for a new or rapidly scaling business unit, division, or company.
• Familiarity with GTM systems such as Outreach, LeanData, Clay and  HubSpot Marketing..
• Experience with AI-assisted operational tooling (e.g., Claude, Claude Code) is a plus.

Skills & Attributes

• Builder mentality — you're energized by creating from zero, not just optimizing what exists.
• Strong architectural thinking — you design systems and processes that scale, not just ones that work today.
• Comfort with ambiguity — you can define scope, make tradeoffs, and move forward when the playbook doesn't exist yet.
• Exceptional cross-functional communication — you translate between technical and business stakeholders fluently.
• High ownership and accountability — you treat the division's operational success as your own.
• Detail-oriented execution paired with strategic perspective — you can wire up a validation rule and advise on GTM process design in the same afternoon.

Compensation

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.

• Tier 1 (NYC/SF/Seattle): $136,000—$170,000 USD
• Tier 2: $122,400—$153,000USD
• Tier 3 (SLC): $115,600—$144,500 USD

About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed.  We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. 

Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

About the Role

As we continue to scale, we’re strengthening our Data Engineering team. The primary focus of this role is to reimagine the data infrastructure to support our AI platform. This transformation will be critical to the success of our future products, and vital in delivering value to our 100,000+ business owners

You must be commutable to our NYC or SF headquarters. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

What You’ll Do:

As an Software Engineer, Data Platform, you'll be both a hands-on technical expert and a strategic leader. You'll drive the design of core data models and pipelines in our Snowflake and Clickhouse lakehouse, setting the standards for quality, reliability, and scalability across the platform.

You'll own end-to-end solutions—from architecture and implementation to operations and optimization—while helping guide the long-term direction of GlossGenius' data ecosystem. You'll collaborate across teams to turn complex business problems into robust data solutions, mentor engineers to help them grow and deliver at a higher level, and help the team evolve toward a fully governed lakehouse with fine-grained access controls and consistent lineage.

• Design and implement core data models and pipelines that power analytics, ML, and product experiences
• Implement modern data lake orchestration patterns, including medallion architectures
• Architect and evolve a scalable, cost-efficient, and reliable lakehouse foundation using Snowflake, Clickhouse, and orchestration tools
• Define best practices and technical standards that improve data quality, governance, and performance across teams
• Mentor engineers and foster a culture of ownership, operational excellence, and continuous learning
• Shape the long-term technical vision and roadmap for GlossGenius' data platform

What We’re Looking For

• 5+ years of experience in data engineering, with a strong background in data architecture, data modeling, and distributed data systems
• Deep expertise in modern lakehouse technologies such as Snowflake and Clickhouse
• Experience implementing modern data orchestration patterns for big data use-cases, including batch and streaming workloads
• Advanced proficiency in SQL and Python or Scala, including performance optimization and large-scale ETL design
• Familiarity with AI/ML workflows and the data infrastructure that supports them, you understand what it takes to move data from raw ingestion to model-ready, and ideally have experience building pipelines that feed or serve ML models in production
• Demonstrated ability to lead technical initiatives, set standards, and influence decisions across teams
• Comfort owning systems end-to-end, including monitoring, reliability, and cost management
• Excellent communication skills with the ability to translate technical trade-offs to both engineers and non-technical stakeholders

About the Role

This role is for someone who wants to own the technical win. As a Senior Enterprise Solutions Engineer at Hightouch, you will partner with your Account Executives to drive the full technical sales motion from deep discovery and architectural solutioning to tailored product demonstrations and rigorous technical validation. You will own relationships with technical champions, co-develop account strategy, and guide customers to our solutions by navigating complex, multi-stakeholder buying committees and running competitive enterprise sales cycles. We leverage a disciplined value-selling motion, and are looking for deep experience in enterprise sales cycles where you have had to earn the technical win, not assume it.

Hightouch sits at the intersection of two powerful technological shifts: the rise of agentic AI and the maturation of the cloud data warehouse. We are solving real, complex problems at the intersection of marketing and data. As a senior SE, you will become a product expert, a trusted advisor to enterprise buyers, and a meaningful contributor to a team that is still early in building something significant.

What You’ll Do

• Lead technical discovery to deeply understand a customer’s data architecture, marketing workflows, and business objectives; and translate that into differentiated requirements and a compelling solution design.
• Design and deliver tailored product demonstrations and architectural solutions spanning Hightouch’s Customer Studio, Identity Resolution, Match Booster, and Agentic Marketing Platform.
• Run proof-of-concept engagements end-to-end: scoping, designing, executing, and validating with the discipline and rigor required to close complex enterprise deals.
• Build deep technical relationships with data engineers, architects, and marketing technologists becoming their trusted advisor.
• Navigate complex buying committees, engaging confidently with technical teams, marketing leaders, and C-suite executives

What Success Looks Like

Quickly build technical expertise, moving from foundational product, use case, and demo fluency in the first three months to independently closing deals and solving complex, multi-product problems within six months. You will begin contributing beyond your own deals and raising the collective bar for the team within a year.

What We’re Looking For

Required

• 7+ years of progressive enterprise pre-sales or solutions engineering experience, including complex solution architecture across multi-stakeholder buying cycles.
• Demonstrated ability to lead technical discovery, architectural whiteboarding, and solution design with both technical and business audiences, including C-suite stakeholders.
• Deep familiarity with modern data ecosystems: cloud data warehouses, data modeling, data engineering, integrations, and APIs - and the ability to navigate a customer’s data architecture confidently without needing to be a hands-on practitioner.
• Proven ability to build technical champions and influence complex buying committees across engineering, marketing, and executive levels.
• Experience in competitive enterprise sales motions. Familiarity with MEDDPICC, Command the Message, or equivalent value-selling frameworks is a strong plus.
• Intellectual curiosity, high ambition, and humility. You want to keep getting better, and you are honest about what you do not yet know.
• A team-first orientation where you elevate the people around you, operate within shared frameworks and processes, and measure yourself by more than your own quota.

Bonus

• Hands-on experience with Customer Data Platforms (CDPs), Marketing Automation, Data Warehouses, or similar technologies at the integration, architecture, or use case level.
• Background collaborating with data engineering, science, or analytics teams, either as a customer or in a prior role.
• Experience in a high-growth B2B SaaS company scaling through a significant inflection point.

Why Hightouch

We are building something that has the potential to redefine how companies use data to drive marketing outcomes. We’ve doubled in size each of the last three years, earned recognition as a Gartner Magic Quadrant leader in CDP, and have been acknowledged in the top 10 of the Forbes Best Startups list the last two years.

Beyond the market position and the customer list, what makes this team worth joining is the culture and values. Two core values exemplify how this team operates:

Forever Hungry — We are ambitious and we celebrate wins, but we are never fully satisfied. We are always looking for ways to push further, move faster, and do more for our customers and each other.

Raising the Bar — We have high expectations for performance and believe in having exceptional talent in every position. We look deeper than credentials, prioritize trajectory over pedigree, and invest in people who make everyone around them better.

As a senior SE at Hightouch, you will have the autonomy to shape your territory, the product complexity to do technically meaningful work, and a team around you that makes it worth showing up for.

Compensation

On-Target Earnings: $220,000–$270,000 annually
Base Salary: $154,000–$189,000 annually

We also offer meaningful equity compensation in the form of ISO options, with early exercise and a generous 10-year post-termination exercise window.

* Travel required for customer and team engagements.

About Hightouch

Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.

Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.

Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

About the Role

We are looking for a Staff AI Productivity Engineer to accelerate how our engineering organization works with AI coding tools. This is a hands-on technical role focused on building infrastructure, tooling, and documentation that makes AI agents dramatically more effective across our codebase.

AI tools are evolving rapidly, and we believe the companies that invest in making agents truly productive - not just available - will have a significant advantage. You'll own this problem end-to-end: from setting up cloud development environments where agents can run autonomously, to building MCP integrations that give agents access to our internal systems, to creating the documentation and context that helps agents understand how we build software.

You’ll have the hands-on acumen to do a lot of the heavy lifting yourself and the leadership skills to drive cross-team efforts to raise the bar everywhere. This role is a companion role to our Developer Productivity role but has a distinct focus: while Dev Productivity owns the build/test/deploy pipeline, you'll own the AI-assisted development experience. An exceptional candidate could wear both hats.

Some of the problems we’ll be working on include:

• Own the agentic development environment: Ensure agents can operate in independent cloud-based development environments, execute our full test suites, examine build results visually, etc
• Build our tooling integrations: Build MCP server integrations that connect our agents to the systems needed to build and debug software, such as CircleCI, Slack, Datadog, Github, etc
• Documentation and context: Own our repo-wide agents.md file and work with teams to ensure our library of agent guidance and skills is continually pushing the bar. Ensure our conventions and package structures are exposed in ways that agents can effectively use
• Enablement: Work with our engineers to understand where agents are struggling and address root causes such as better docs, tooling access, etc. Develop tooling for non-engineers to make simple visual updates to our application
• Serve as a “PM” for internal AI agents: Consistently keep us on the leading edge of AI productivity trends by staying abreast of what is state-of-the-art in industry and driving those improvements across Hightouch

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

About You

You are an engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment.

Must have

• Strong software engineering fundamentals—you can dive into complex backend code and understand it quickly
• Deep hands-on experience with AI coding agents (Claude Code, Cursor, Copilot, Devin, or similar)
• Experience writing effective agent documentation, custom instructions, or context files that meaningfully improved agent output
• Track record of building developer tools or infrastructure that other engineers actually use
• Comfortable working across the stack: you'll touch CI/CD, cloud infrastructure, internal tooling, and application code

Nice to have

• Experience building or contributing to MCP servers or similar agent-tooling integrations
• Background in developer productivity, platform engineering, or developer experience roles
• Experience with our stack: TypeScript/JavaScript monorepos, Go, GraphQL
• You've set up sandboxed or containerized development environments at scale

Interview Process

Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.

• Apply: Curl jobapi.hightouchdata.com on port 13784 and have followed those instructions before applying. It'll only take a minute!
• Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit
• System Design Screen [45m]: Designing a data processing feature end-to-end
• AI Skills Interview [60m]: We’ll dive into how you leverage AI and how you’ve helped others do the same
• Hiring Manager Interview [45m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles
• System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical

About The Role 

Hightouch is looking for a Sales Development Representative to join our rapidly growing team. In this role, you will be responsible for generating top of the funnel leads in addition to building foundational processes and strategies to the commercial sales team. You will be outbounding to engineers, marketers, and operation teams so we are looking for someone who is highly intelligent and also has the ability to connect with multiple audiences.

What You’ll Do 

• Outreach directly into prospective agents that fit our ideal persona via cold-calls, text, emails, integrated marketing campaigns, LinkedIn campaigns and other methods
• You work with the growth team to  research and craft personalized outreach to target accounts
• Find creative methods, channels, and strategies to help guide prospects to our free trial
• As part of our growing SDR team, help define and improve sales processes, strategies, tactics, and more
• You will be tasked with a goal and expected to execute against it on a monthly basis
• You will live in slack and monitor for new signups, engaging them directly in order to schedule meetings with them. Those meetings will be scheduled for with the sales org and the customer

What We're Looking For

• Bachelor's degree
• Be a Self-starter, ability to self-motivate in a high-growth start-up
• Effective communication skills, both written and verbal
• Prior experience engaging customers and prospects
• Interest in tech and more specifically data
• Ability to multitask, organize, and prioritize work

Even if your experience does not line up perfectly, we are still excited to have you apply. The best hires do not always check off every box of a job description.

The Customer Problem

When you open Spotify, the homepage is different for every user. When you browse Nike's site, products are ranked by what Nike thinks you'll buy. When you log into Chase, offers are tailored to your spending. This is web and mobile personalization: deciding in real time what each customer sees inside your product. It directly moves conversion, retention, and revenue at the point where customers are already engaged.

Almost nobody does it well outside of companies that build it from scratch. A single experiment (testing whether high-spend users convert better seeing a loyalty upsell on the account page) requires an analyst to build the segment, a PM to write targeting rules, a designer to create variants, an engineer to instrument the test, and someone to monitor results. Most teams run 5–10 per quarter and end up with a handful of static rules covering a fraction of their users.

The tools that exist (Optimizely, Adobe Target) handle infrastructure but don't solve the coordination problem. Every experiment, audience, and piece of content still requires manual configuration. They also force companies to duplicate customer data into a proprietary store, adding months of implementation and permanent vendor lock-in.

Why Agents are the Solution

The shift from "AI assists a step" to "AI owns a workflow" is already happening in software engineering. Personalization is ready for the same shift.

Today: A growth team testing whether high-intent visitors convert better with a comparison page spends 2–4 weeks coordinating across tools and people. They run maybe 8 experiments that quarter.

With agents: The growth lead describes the goal. An agent identifies the audience from existing customer data, generates variants informed by past performance, configures the experiment with holdout groups, launches it, monitors significance, and reallocates traffic. The human reviews before launch. Calendar time: hours. The same team runs 50+ experiments per quarter because the coordination cost drops to nearly zero.

Agents handle the full chain as one workflow: audience, content, experiment, optimization. Instead of a bunch of manual steps, agents rethink this as a continuously improving closed loop.

Why Hightouch, Why Now

More than 1,000 enterprises—like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, use Hightouch to run their marketing. Earlier this year we launched the Agentic Marketing Platform with two pillars:

• Agentic Advertising Studio. Agents analyze performance, competitor creative, and brand guidelines, then assemble ad concepts across Meta, Google, TikTok, and LinkedIn.
• Agentic Lifecycle Studio. Agents identify lifecycle opportunities, draft audiences, assemble on-brand email and SMS campaigns, and orchestrate them through Braze, Iterable, Salesforce, and Adobe.

Advertising covers paid media. Lifecycle covers email, SMS, and push. Agentic Personalization is the third pillar: what customers experience inside the website and mobile app. Different buyer (product and growth teams), different workflow (real-time experimentation), different technical surface (browser SDKs and edge delivery). Same agent infrastructure and data foundation.

What no competitor can replicate:

• Agent orchestration. 25+ specialized skills for audience building, content generation, campaign analysis, and multi-step workflow coordination.
• Content assembly. Agents search existing asset libraries for reusable on-brand content before generating anything new, which is what makes output trustworthy enough for enterprises to ship.
• Marketing and brand context. Persistent layer connecting customer data, brand guidelines, creative assets, and performance history so agents operate grounded in how the business works.
• Real-time data infrastructure. Low-latency personalization API, sub-second audience evaluation, ML-powered optimization and recommendations, event pipeline processing millions of events daily.

The Role

Founding Product Manager for Agentic Personalization: Hightouch's third major pillar and biggest new investment. You define the product, the sequencing, and the go-to-market.

• Customer discovery. Deep engagement with product and growth teams at enterprise companies to understand how they personalize web and mobile today, and what would earn their trust in an agent-driven approach. Translate into a roadmap tied to revenue milestones.
• Define the agent experience. What agents do autonomously (segments, variants, experiments, traffic allocation) vs. what needs human approval (production launches, brand-sensitive content). Design the feedback loop that builds trust over time.
• Scale the GTM. Co-own pipeline, join customer calls, shape competitive positioning, partner with CS on implementation playbooks.

High-visibility role working directly with founders and executive team.

What We're Looking For

• Zero-to-one track record. Products you built from nothing to meaningful revenue, ideally at a B2B SaaS company. Domain matters less than evidence you can find product-market fit under uncertainty.
• Technical depth. Can evaluate architectural tradeoffs, debate infrastructure decisions with senior engineers, and reason about things like batch vs. real-time and caching strategies at the level of product decisions.
• Commercial instinct. Think in terms of pipeline, conversion, and expansion. Build roadmaps that map to revenue targets.
• Speed. Small team, high autonomy, tight cycles. We use AI heavily in our own workflows.
• Cross-functional trust. This spans engineering, design, sales, CS, and leadership. You drive clarity from ambiguity.

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $240,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

The Problem

Every large advertiser runs the same loop: strategist reviews performance data, decides what to test next, briefs a designer, waits for assets, hands them to a media buyer who builds campaigns across Meta and Google and TikTok, launches, monitors, repeats. The process is slow because creative production, campaign management, and performance analysis happen in three separate systems, and insights travel between them through decks, Slack threads, and weekly syncs.

Companies like Nike, Uber, and PepsiCo spend millions per month on digital ads and employ entire teams just to keep this loop turning. Most teams run 10 to 15 creative tests per month because every test requires manual work across multiple tools and teams. The result: most ad spend runs against stale creative, performance degrades from fatigue, and the gap between "what's working" and "what gets made next" is measured in weeks.

Why Agents Change This

Advertising is uniquely high-leverage for AI agents because nearly every step in the workflow is now automatable, and the steps compound:

• Research. Agents can continuously monitor competitor ad libraries, auto-classify creative by format, hook, and message, and surface positioning gaps. What used to require a strategist spending hours in Meta Ad Library happens in the background, always current.
• Creative production. Generative models can now produce ad-quality images and video. The constraint has shifted from "can AI make this" to "can AI make this on-brand and on-spec for each platform." That is a solvable engineering problem, not a research problem.
• Campaign structure. Building properly structured campaigns (naming conventions, audience splits, placement targeting, budget allocation) across five ad platforms is tedious, rules-based work. Agents can do it faster and more consistently than humans.
• Optimization. Detecting creative fatigue, reallocating budget toward winners, and knowing when to rotate in fresh variants is pattern recognition across structured data. Agents excel at exactly this.
• The compounding effect. When one agent handles the full chain (research, production, activation, analysis, iteration) as a single workflow, the cycle time collapses from weeks to hours. A team that runs 15 tests per month can run 50+, not because any individual step got faster, but because the coordination cost between steps drops to nearly zero.

Today: A performance marketing team testing new concepts on Meta and TikTok spends 2 to 3 weeks per cycle.

With agents: The marketing lead describes the objective. An agent analyzes recent performance, identifies the highest-value concepts to test, generates on-brand variants across formats, builds campaigns, launches after human approval, monitors results, detects fatigue, and queues replacements. Same team, 5x to 7x the testing volume, because the human bottleneck becomes strategy and judgment, not execution.

Why Hightouch, Why Now

Hightouch built the Agentic Marketing Platform: one system where AI agents own entire marketing workflows across lifecycle (email, SMS, push through Braze, Iterable, Salesforce, Adobe), advertising (creative production and activation across paid channels), and product experiences (real-time web and mobile experimentation). All three surfaces share the same agent infrastructure, brand and customer context, and warehouse-native data foundation. An insight the ads agent learns about creative performance can inform what the lifecycle agent sends. That shared context across every marketing surface is the product.

Ads is already live, and demand is surging. Enterprise customers are generating ad creative today with agents that analyze performance across Meta, Google, TikTok, LinkedIn, and Snapchat, produce briefs grounded in competitive research and brand guidelines, and generate ready-to-ship ad concepts. Early adoption has been strong: customers who start using it quickly expand usage across campaigns and teams, and inbound interest from enterprise prospects is accelerating. The foundation works. The opportunity is building it into a platform that captures the full advertising workflow.

What Hightouch has that no competitor can replicate:

• Agent orchestration. 25+ specialized agent skills for audience building, content generation, campaign analysis, and multi-step workflow coordination, all composable into end-to-end workflows.
• Content assembly with brand trust. Agents search existing asset libraries for reusable on-brand content before generating anything new. This is what makes output trustworthy enough for enterprises to ship without heavy review cycles.
• Marketing and brand context. A persistent layer connecting customer data, brand guidelines, creative assets, competitive intelligence, and performance history so agents operate with full business context, not generic prompts.
• Warehouse-native data foundation. 62,000 workspaces, a million data syncs per day, 300+ integrations. Customer data stays in the warehouse. No proprietary data store, no duplication, no lock-in.

The Role

You will lead the Agentic Ads Platform. The foundation exists (customers generating ads today), and the opportunity is turning it into the platform that closes the full advertising loop. Four major areas of work:

• Multi-model creative generation. Today the platform generates static images. The roadmap includes video generation, motion graphics, format adaptation, and multi-model orchestration (routing to the best model for each task). Building a creative generation pipeline that produces broadcast-quality output across formats is a hard, high-value problem.
• Marketing context and brand adherence. Making agents genuinely trustworthy for enterprise creative teams. Better context engineering so agents follow brand guidelines, business rules, legal requirements, and channel-specific policies without constant human correction. The gap between "AI-generated ad" and "ad our brand team would actually approve" needs to shrink dramatically.
• Platform depth across ad channels. Deep integrations with Meta, Google, TikTok, LinkedIn, Snapchat, and others. Not just launching ads, but understanding each platform's creative specs, optimization levers, and best practices so agents can automatically adapt creative for each channel, syndicate content across platforms, and optimize placement-level performance. Think: an agent that knows a 9:16 video with text-safe zones works differently on TikTok Reels vs. Instagram Stories and adjusts accordingly.
• Best-in-class agentic creation experience. The interaction model for how marketers work with agents to go from objective to live campaign. This means the conversational interface, the review and approval workflows, the feedback loops that help agents learn what "good" looks like for each brand, and the progressive autonomy controls that let teams start with full human approval and graduate to agent-led execution as trust builds.

Day to day, you will:

• Run deep customer discovery with performance marketing and creative teams at enterprise companies. Understand their workflows, pain points, and what would earn their trust.
• Define the product roadmap tied to revenue milestones. Sequence what to build, what to compose from existing systems, and what to partner on.
• Ship product. Work directly with engineering and design on tight cycles.
• Co-own pipeline and go-to-market. Join customer calls, shape competitive positioning, partner with CS on implementation.

High-visibility role working directly with founders and executive team.

What We're Looking For

• Zero-to-one track record. You have built products from nothing to meaningful revenue, ideally at a B2B SaaS company. The domain matters less than evidence you can find product-market fit under uncertainty.
• Technical depth. You can evaluate architectural tradeoffs, reason about things like multi-model orchestration and API integration design at the level of product decisions, and hold your own in debates with senior engineers.
• Commercial instinct. You think in terms of pipeline, conversion, and expansion. You build roadmaps that map to revenue targets.
• Speed. Small team, high autonomy, tight cycles. We use AI heavily in our own workflows and expect you to do the same.
• Cross-functional trust. This role spans engineering, design, sales, CS, and leadership. You drive clarity from ambiguity.

About the Role

We’re looking for a talented, curious, and motivated engineering manager to lead our engineering team that manages our 300+ destination integrations. This role would involve a mix of leadership and hands-on engineering.

Destination integrations are at the heart of Hightouch’s products. Every single Hightouch customer, from early adopters of our Agentic Marking Platform to customers running tens of thousands of syncs a day at scale, rely on these integrations to send their data to destinations like CRMs, advertising platforms, analytics engines, and more.

We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. You would lead the team by example, raise the bar for technical execution, and continuously ensure the team is focusing on the highest-value deliverables.

We ship quickly - it’s not uncommon for someone to implement a new integration while simultaneously shipping a few improvements in a week. Engineers also regularly work directly with customers and integration partners to solution new use cases as they come up.

Here’s an example of some problems you’d be working on:

• Managing our 300+ integrations: We get tens of requests for new destinations and even more requests to add functionality to our existing integrations. You’ll be responsible for prioritizing these requests to balance enabling immediate deals with longer-term business strategy and engineering improvements.
• Sync speed: Customers want to sync large volumes of data to a diverse set of destinations (HTTP APIs, file transfers, data warehouses), each with its own limitations. We need to ensure that we’re maximizing our performance via a combination of parallelism, batching, rate-limit detection, and algorithmic optimizations.
• AI developer productivity and enablement: How can rapid advances in AI help us ship faster and with higher quality?

The salary range for this position is $200,000 - 320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

About You

We’re looking for a leader who is motivated by delivering customer value, quickly, while mentoring and guiding the team to continuously raise the bar. This is a leadership role, but we care about evidence of impact and potential for growth more than years of experience.

You are a great fit if you:

• Value excellence in what you do, and bring out excellence in those around you.
• Are passionate about mentoring newer engineers
• Are looking for a blend of hands-on development with people leadership
• Reason from first principles about problems, and are constantly curious to find ground truth.
• Form clear opinions about ambiguous problems while communicating with clarity.
• [Bonus] Have experience building and scaling a platform with hundreds of API integrations.

Interview Process

In our interview process, we’re looking to assess mutual fit - we want you to ask us questions too! We want to draw upon your vast prior experience to give us detailed and specific insights into how you operate and lead. Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.

• Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
• Hiring Manager Conversation [30m]: Meet with the hiring manager to discuss the role, your previous experiences, and leadership style.
• Leadership and Management [60m]: A deep dive into leadership practices, past companies, and past leadership roles.
• System Design Interview [90m]: Work with an engineer to architect a system at a conceptual level. You’ll start from customer requirements and work all the way down to specific technical implementation.
• Past Project Interview [60m]: Reflect on a past project with an engineering leader, going deep into both technical and project management details.
• Prioritization and Execution [60m]: Discuss how you think about impact, make priority tradeoffs, and measure technical excellence with the hiring manager.

About the Role

Are you excited about redefining how brands plan, activate, and measure media in a world powered by data and AI? Do you love translating complex adtech and data concepts into clear, compelling stories for advertisers, agencies, and publishers?

We’re looking for a Senior Product Marketing Manager, AdTech to own the go-to-market strategy for Hightouch’s adtech solutions across our Composable CDP, Match Booster, and Agentic Advertising Studio product lines. In this role, you’ll be the connective tissue between our product, marketing, and sales teams and the broader adtech ecosystem, including executive leadership, adtech & martech teams, agencies, and media partners.

You’ll define positioning and messaging, develop thought leadership, launch campaigns, build sales enablement, and champion the voice of media buyers and media sellers across the company. If you’re a marketer who speaks the language of audiences, conversions, ROAS, and incrementality, and you’re energized by data and AI, this role is for you.

What You’ll Do

• Own the end-to-end go-to-market strategy and execution for Hightouch’s AdTech products, integrations, and industry solutions.
• Conduct customer, partner, and market research to identify unmet needs, quantify opportunities, and sharpen how our products win versus alternatives.
• Develop compelling competitive and category narratives around topics like signal loss, identity and audiences, measurement, and AI-driven media optimization.
• Create and refine differentiated positioning and messaging for key media buyer and media seller personas (e.g., advertising, product, and data teams).
• Translate complex technical capabilities (identity resolution, onboarding, clean rooms, conversion APIs, etc.) into clear, outcome-focused value propositions for prospects, customers, and internal teams.
• Build and maintain simple, repeatable messaging frameworks and battlecards that help Sales and partners win AdTech- and media-led deals.
• Create, maintain, and continually improve core GTM assets that bring our positioning to life, including website messaging, decks, and sales enablement materials.
• Drive creation of thought leadership and growth content, including case studies, product announcements, op-eds, and blog posts that showcase how Hightouch improves media performance and drives advertising revenue.
• Partner closely with Growth Marketing and Sales to develop and execute account-based programs that generate new pipeline and expand existing customers.
• Externally evangelize Hightouch and our AdTech story at field events, customer briefings, partner enablement sessions, and webinars.

What We’re Looking For

• Experience in advertising or adtech: 5+ years leading advertising go-to-market or working as a paid media practitioner (as a media buyer or seller).
• Product marketing or solutions ownership: 3+ years owning product marketing, solutions, or sales enablement for an AdTech offering (e.g., SaaS platform, agency solution, or enterprise-owned media solution).
• Enterprise B2B background: Experience marketing, selling, or solutioning for enterprise companies, ideally focused on marketing, advertising, or data teams.
• Deep media & AdTech subject-matter expertise: Strong understanding of modern media channels, data strategies, and technology across paid social, search, programmatic, CTV/OTT, retail media, and/or measurement. Fluency talking about pixels, audiences, conversions, identity, clean rooms, attribution, lift, and optimization strategies with both marketers and technical stakeholders.
• Proven go-to-market execution: Demonstrated track record driving go-to-market for technical products or solutions, including positioning, launch planning, content and asset creation, and cross-functional execution.
• Market and competitive insight: Experience researching customer needs and market dynamics in advertising and adtech, and using those insights to sharpen positioning and prioritize opportunities.
• Communication & storytelling: Excellent written and verbal communication with both technical and non-technical executive stakeholders. Ability to synthesize complex concepts into clear, concise narratives and assets (slides, one-pagers, talk tracks) that help Sales and partners sell.
• Cross-functional leadership: Comfortable driving alignment across Product, Sales, Marketing, and Partnerships, influencing without authority, and keeping projects moving in a fast-paced environment.

Bonus If You Have

• Direct experience running paid media campaigns or media sales teams.
• Experience with identity, data clean rooms, or measurement and analytics (MMM, MTA, incrementality testing, or experimentation frameworks for media).
• Previous experience in a high-growth startup where you’ve worn multiple hats and helped build GTM programs from 0 → 1.
• Familiarity with adjacent tools such as CDPs, data onboarding platforms, analytics tools, and data warehouses and lakehouses.

If you’re passionate about helping media buyers and sellers do their best work with data and AI agents, and you’re excited to shape how Hightouch shows up in the adtech ecosystem, we’d love to hear from you.

Compensaiton

The salary range for this position is $145,000 - $170,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10-year post-termination exercise window.

About the Role

The Web Engineering team owns our public website (hightouch.com), which is the face of our company and brand and one of the most important ways that customers and prospects learn about Hightouch. We’re looking for a talented senior web engineer who is passionate about crafting exceptional experiences and cares deeply about the story that we tell customers. As Hightouch continues to scale rapidly, you will play a pivotal role in shaping how we position and promote our new product offerings, including cutting edge advancements in marketing AI and ML.

In this role, you’ll partner closely with our marketing and design teams to build, iterate, and maintain our marketing website. Key responsibilities include:

• Lead the design, scoping, and implementation of marketing website projects such as new feature pages, blog revamps, and more
• Integrate CMS-powered interfaces (we use Sanity) that allow marketers to update content independently
• Build and maintain our design system to ensure we can continue to build with high velocity and high standards for UX
• Develop engaging animations that enhance product storytelling using technologies such as Motion and GSAP
• Exercise strong design judgment and attention to detail to ensure that every aspect of our site reinforces our brand identity

About you

• 5+ years of experience in software/web engineering, ideally with strong proficiency in React, TypeScript, CSS, and Next.js
• Demonstrated ability to build production-ready web applications in a fast-paced environment
• Excellent design taste and obsessive attention to detail
• Proven experience with code-based animations (e.g., using Motion or GSAP) or experience collaborating with contractors on creative implementations
• Ability to work autonomously, lead and coach other engineers, and collaborate effectively with marketing, design, and data teams
• Deep understanding of SEO principles and best practices, especially around performance, accessibility, and search optimization

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $170,000 - $220,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

Interview Process

Our interview process focuses on evaluating fit for the most important dimensions of the role: cross-functional collaboration, a strong sense of design and user experience, and experience building production frontend components.

• Intro Call [30m]: Introductory call with either a member of our recruiting team or the hiring manager to get to know each other and see if the role could be a good mutual fit.
• Technical Screen [45m]: Work with one of our frontend engineers to build a simple component using React and TypeScript.
• Past Projects Deep Dive [45m]: Walk through 2-3 previous projects (personal or professional) with your interviewer while highlighting big wins, challenges, and key decisions.
• Technical Interview [90m]: Work with the interviewer to design, architect, and implement a complex frontend component.
• Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

About The Role

In this role you will lead a team of Technical Architects who serve as the bridge between Hightouch and our largest Fortune 5000 customers. You will be responsible for building, developing, and scaling a world-class team that oversees the entire customer journey from kick-off to onboarding to continued success and expansion.

In this role, you will combine people leadership with deep technical expertise to ensure our Enterprise customers maximize their value from the Hightouch platform. You'll be responsible for developing your team's technical capabilities, establishing best practices for customer engagement, and driving strategic initiatives that increase customer retention and expansion across our largest accounts.

As a hands-on leader, you will maintain involvement in complex technical escalations while empowering your team to deliver exceptional customer experiences. You'll collaborate closely with Sales leadership to develop strategies for increasing platform adoption within large organizations and work cross-functionally to surface customer insights that drive product innovation.

What You'll Do

People Leadership & Development

• Build, hire, and develop a high-performing team of Technical Architects focused on our largest Enterprise customers
• Provide mentorship, coaching, and career development opportunities for team members
• Establish team goals, performance metrics, and accountability structures that drive customer success outcomes
• Foster a culture of continuous learning and technical excellence within the team

Strategic Customer Success

• Drive retention and expansion strategies for our largest Enterprise customers in partnership with Sales leadership
• Develop and implement scalable processes for customer onboarding, success planning, and expansion
• Analyze customer health metrics and develop proactive intervention strategies
• Ensure consistent delivery of technical expertise and guidance across all customer engagements

Technical Excellence & Operations

• Maintain deep technical knowledge of Hightouch's platform and stay current with product developments
• Establish technical best practices and standards for customer implementations
• Lead complex technical escalations and problem-solving initiatives
• Collaborate with Engineering and Product teams to prioritize customer-driven feature requests and improvements

Cross-Functional Leadership

• Partner with Sales, Marketing, and Product teams to drive customer success initiatives
• Contribute to go-to-market strategies for new products and features
• Represent the voice of the customer in internal strategy discussions
• Drive process improvements that enhance team efficiency and customer satisfaction

What We're Looking For

Leadership Experience

• 3-5 years of people management experience, preferably leading technical customer-facing teams
• Proven track record of building and scaling high-performing teams in fast-growing environments
• Experience developing talent and creating career growth paths for technical professionals
• Strong coaching and mentorship abilities with a focus on both technical and soft skill development

Technical & Customer Success Background

• 8-10 years of experience in client-facing and/or technology-focused roles combining business acumen with technical expertise
• Deep understanding of enterprise software implementations, APIs, databases, and data integration systems
• Experience with customer success methodologies, metrics, and best practices
• Proven ability to manage complex technical projects with multiple stakeholders

Core Competencies

• Exceptional communication and presentation skills with ability to influence at all organizational levels
• Strong analytical and problem-solving abilities with a data-driven approach to decision making
• Experience working with Fortune 500 companies and understanding enterprise sales cycles
• Ability to thrive in ambiguous, fast-paced environments while maintaining high standards
• Natural curiosity about data platforms and how companies can leverage data for business outcomes

Preferred Qualifications

• Experience with data warehouses, ETL/ELT processes, and modern data stack technologies
• Background in Customer Data Platforms (CDPs), marketing technology, or data activation
• Experience in B2B SaaS companies, particularly in customer success or solutions engineering roles
• Track record of driving customer expansion and reducing churn in enterprise accounts

Location & Compensation

This role will support our West Coast Team. The salary range for this position is $230,000 - $260,000 USD per year (80/20 split variable), which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

Join us in building the future of customer data activation and lead a team that makes a meaningful impact for some of the world's largest companies!

About The Role

Hightouch is looking for a Mid-Market Account Executive (AE) to join our rapidly growing team. We’re a small team and looking for someone with at least 2 years of Corporate or Mid-Market Sales experience. We are looking for a self-starter with a passion for solving problems and delighting their customers. Within our Mid-Market segment, you will be working with a wide range of companies and have the opportunity to work on strategic, complex deals.  Our deals are varied and give you an opportunity to sell to many different personas, industries and use-cases.  You will learn value selling skills that will allow you to grow your career into any direction you want.  

The right candidate is someone who has a proven track record of success and is looking to further their career with a fast-growing startup. The ideal person will be both coachable, have a strong work ethic and entrepreneurial spirit.

What We're Looking For

• 2+ years in a full cycle sales role, but we care less about "years of experience" and more about the impact and results of your work
• Strong discovery and interpersonal skills
• Intellectual curiosity, high ambition and humility. 
• Excellent verbal and written communication skills.
• Ability to adapt to an ever changing work environment
• Thorough understanding of the technology industry and its players 

Compensation Details

On-Target Earnings: $200,000 annually
Base Salary: $100,000 annually

We also offer meaningful equity compensation in the form of ISO options and offer early exercise and a 10-year post-termination exercise window.

About the Role

We are looking for a developer productivity engineer to take responsibility for our monorepo and the “path to production” for over 50 engineers pushing over 75 commits a day with continuous deployment to production. This presents an exciting challenge where you can apply your expertise in helping teams ship fast and safe to meaningfully improve the productivity of our engineering team. This role also provides a unique opportunity to work on a multi-cloud and multi-region infrastructure that supports a global customer base. Our monorepo is primarily Javascript/Typescript with some Go and Python. While the primary responsibility of this job is developer productivity, to fit in with the team and be productive in our codebase generally, strong computer science and development fundamentals will be required. As part of your onboarding, you’ll spend significant time writing and delivering features to gain empathy for the current dev flow.

We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. This comes in different forms: you will own and deliver projects from start to finish, you will work directly with customers to solve their hardest scaling problems, and you will have a lot of influence over what we work on as a team and company.

Some of the problems we’ll be working on include:

• Own the build: You’ll be the single threaded owner for the build/test/deploy of our software and how each team fits into it
• Monorepo productivity: Detangle our build/test/deploy patterns so teams can move fast and not block each other. Investigate/implement a tool like turbo repo to speed builds and separate concerns
• Drive excellence in testing: We need to improve our top-down and team-level views into test coverage + support an ever growing matrix of data sources, data destinations, and enrichment patterns. An excellent engineer in this role will be able to “hold up a mirror” to our dev teams, helping each team understand where they have gaps
• Multi-Region and Multi-Cloud: Supporting our multi-region and multi-cloud backend, including extending it to launch Hightouch on in new regions to support data residency requirements of our global customer base
• Operational excellence: Support an increase in our ability to catch issues before they reach production and respond quickly if they do

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

About You

You are an engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment.

You’ve driven significant improvement in the productivity of a 50+ person development team by making high-leverage changes to their build/test/deploy processes. While you likely have some infra chops, this is not an infra role: you have strong development fundamentals and are comfortable driving framework-level improvements across multiple teams. This could take several forms:

• You’ve been a member of a developer-productivity team/function for an outstanding development team
• You’ve organically become “the build person” at a fast-growing startup and helped bring order to chaos
• You’ve personally delivered code that has improved cross-team metrics related to developer productivity (e.g., DORA metrics, coverage, etc)

In addition to any of the above, we’re looking for someone who can dive into feature code, including complicated backend code, as needed.

Interview Process

Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.

• Apply: Curl jobapi.hightouchdata.com on port 13784 and have followed those instructions before applying. It'll only take a minute!
• Recruiter Screen: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit
• System Design Screen: Designing a data processing feature end-to-end.
• Developer Productivity Skills Interview: We’ll dive into your experience making teams productive through a discussion of past projects and tooling you've used.
• Hiring Manager Interview: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
• System Design Interview: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

About the Role

We’re looking for a Forward Deployed Marketing Data Scientist to partner closely with our AI Decisioning customers and internal engineering teams to ensure that AI-driven marketing campaigns deliver measurable, compounding impact. This role is uniquely cross-functional: you’ll spend time diagnosing model behavior, tuning ML levers, analyzing incrementality, exploring customer data, and explaining insights to marketers and executives.

Marketing teams come to Hightouch to transform how they operate. Instead of planning campaigns weeks ahead on a calendar, AI Decisioning continuously learns customer preferences and executes 1:1 messaging that adapts in real time. Your mission is to make sure that these AI agents perform at their best—and to help customers understand why they are performing the way they are.

You’ll work alongside ML engineers, product managers, Solutions Consultants, and some of the world’s most recognizable brands to improve campaign performance, debug experiments, and identify opportunities for additional lift. Roughly 30% of your time will be customer-facing and 70% deep analytical and modeling work.

No two days are the same, but you can expect to:

Own diagnostics, insights, and tuning for AI Decisioning campaigns

• Explain why AI Decisioning is driving lift using counterfactuals, incrementality breakdowns, and cohort analysis.
• Debug performance issues, iterate on reward functions, and ensure the agent’s recommendations align with customer goals.
• Investigate experiment setups (send volumes, reachability, channel constraints) and surface actionable recommendations.

Work deeply with data in notebooks and customer warehouses

• Pull down historical data to run exploratory analyses using Polars / Pandas in Jupyter notebooks
• Modify and improve customer feature matrices to unlock deep personalization.
• Conduct deeper warehouse-level SQL analyses when insights aren’t available in the UI.

Build lightweight tooling that enables scale

• Create templates, notebooks, scripts, and repeatable workflows that improve how we analyze performance across customers.
• Identify systemic gaps and influence the direction of ML reporting and introspection.

Communicate ML concepts clearly to non-technical stakeholders

• Present model insights and recommendations to marketers, analysts, and executives.
• Explain how the decision engine handles cold start, message transfer learning, exploration vs. exploitation, and more.
• Partner closely with Solutions Consultants to identify and drive new opportunities for uplift.

What We’re Looking For

• Strong ability to perform deep exploratory data analysis in Python (Polars / Pandas, Jupyter notebooks).
• Ability to write and interpret SQL for customer warehouse analysis.
• High-level understanding of ML modeling concepts (features, hyperparameters, reward functions, training windows).
• Excellent communication skills; able to explain technical reasoning simply and confidently to marketers.
• A customer-first attitude with high ownership and urgency when resolving issues.

Bonus Points

• Experience setting up and analyzing marketing experiments such as A/B, multivariate tests.
• Prior experience in an applied ML, data science, analytics engineering, or forward-deployed role.
• Experience building lightweight internal tools or scripting solutions.

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. We focus on impact and potential for growth more than years of experience. The salary range for this position is $140,000 - $220,000 USD per year, which is location independent in accordance with our remote-first policy.

Interview Process

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

Our interview process evaluates the most important dimensions of the role: analytical depth, customer communication, first-principles problem solving, and alignment with Hightouch’s values.

Intro Call [15–30m]

Introductory call with either a member of our recruiting team or the hiring manager to get to know each other and see if the role could be a good mutual fit.

Take Home Data Analysis Exercise + Review Session [45m]

You’ll complete a short take-home assignment focused on exploratory data analysis of an example dataset. In the live review, you’ll walk through your approach, explain your reasoning, and present your findings as if you were guiding a customer through your analysis. We’re looking for clarity of communication, rigor of thinking, and the ability to turn data into actionable insights.

Experiment Design & Analysis Session [90m]

A hands-on session where we collaboratively design and evaluate an experiment end-to-end. This includes:

• Defining the experimental goal and how success should be measured
• Identifying the most relevant context and features to use in modeling
• Interpreting example results and diagnosing performance patterns
• Recommending next steps and communicating tradeoffs

Hiring Manager Interview [30m]

Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.

About the Role

We're looking for a front-end focused full stack product engineer to join our fast-growing engineering team, where you’ll help develop delightful and intuitive interfaces that enable non-technical users to easily engage with advanced features.

At Hightouch, full stack engineers work closely with design, product managers, solutions engineers, and customers to understand problems and build polished and intuitive features.

On a typical day, you will be:

• Architecting and building features end-to-end for a new generation of marketing and growth products
• Collaborating closely with customers and cross-functional partners - designers, product managers - to understand real-world behavior
• Working alongside ML engineers to surface insights that empower marketers to make confident decisions

Our ideal engineer is someone who has proven experience working closely with product teams to build user interfaces from zero to one. You should be able to independently lead and architect complex frontend systems, and be proficient in building CRUD applications and with a solid understanding of backend API design and data models.

Our frontend is built in React and Typescript, and our backend is also built on Typescript with some elements of Go.

The salary range for this role is $180,000 - $270,000 USD per year, fully remote and location-independent. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

Interview Process

• Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
• Frontend Technical Screen [60m]: You will work together with one of our frontend engineers to build a component that is used commonly throughout the Hightouch app. 
• Full Stack Interview [90m]: This interview is a design-focused session where you'll work collaboratively with the interviewer to think through real product and engineering problems.
• Hiring Manager Interview [30m]: Chat with the hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

#LI-DNI

About the Role

In the last 12-18 months, Hightouch has been adopted by larger and larger customers and enterprises. These enterprises have both high data scale as well as complex organizations with many individuals and teams using Hightouch on a daily basis. The Control Plane team focuses on building user-friendly but powerful tools and products for enterprises to efficiently onboard onto Hightouch and manage and scale their Hightouch deployments.

We’re looking to add a product-minded backend engineer to the team. The ideal candidate will be comfortable diving deep into backend, distributed systems, and asynchronous workflows and think holistically about architecture, scalability, maintainability, and reliability. We are also looking for someone with strong customer and product thinking and who feels comfortable writing and engaging with product specs.

Some of the problems we’ll be working on include:

• Roles, Permissions, and Access Control: We have a flexible and powerful access control framework that allows enterprise admins to configure the right level of permissions for different groups of users and teams within their company. As Hightouch expands our product lines, the Control Plane team will also adapt and extend our access control capabilities to support that growth.
• Change Management: When a customer’s underlying data model or data warehouse changes, this can have downstream impact on their Customer Studio schema, audiences, and other syncs and data pipelines. What tools can we build for admins to better manage these types of changes at scale?
• Data Warehouse Performance and Costs: As customers continue to adopt Hightouch within their organizations and their usage of Hightouch grows, they’ll drive more warehouse activity and compute from Hightouch. How can we help admins better understand and optimize warehouse performance and costs as a result of Hightouch activity?

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $260,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

Interview Process

Our interview process focuses on evaluating fit for the most important dimensions of the role: product sense, ability to architect backend and distributed systems, and alignment with Hightouch’s values. Notably, we don’t do any programming interviews as we believe they are low signal to noise and aren’t a good evaluation mechanism.

• Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
• System Design Screen [60m]: Designing a data processing feature end-to-end.
• Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
• System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

About The Role

Hightouch is looking for an Enterprise Account Executive to join our fast-growing team. As a pivotal part of a small but dynamic sales organization, you will have the opportunity to shape the future of our product offering and contribute directly to our success. This is an exciting opportunity for a driven individual with significant enterprise sales experience, a passion for technology, and a talent for building meaningful relationships with clients.

We’re seeking a self-starter who thrives in a fast-paced environment, has a strong track record in sales, and is eager to take the next step in their career with a rapidly scaling startup. The ideal candidate will possess a blend of sales expertise, entrepreneurial spirit, and a commitment to continuous learning.

What We're Looking For:

• Experience building and managing a pipeline of high-value enterprise accounts.
• Experience driving both outbound prospecting efforts and land-and-expand strategies to develop long-term client relationships.
• Ability to conduct discovery calls, understand client needs, and deliver tailored solutions that drive measurable business outcomes.
• Collaboration with cross-functional teams (Sales, Marketing, Product) to deliver a seamless customer experience.
• Someone who consistently meet or exceed sales targets and KPIs, while maintaining a high level of professionalism and customer-centricity.
• Excellent verbal and written communication.
• Ability to adapt to an ever-changing work environment and operate with a sense of urgency.

Bonus Points If You Have:

• A deep understanding of the martech and/or data ecosystem and how businesses use these technologies to drive growth.

Compensation Details

On-Target Earnings: $300,000 annually
Base Salary: $150,000 annually

We also offer meaningful equity compensation in the form of ISO options and offer early exercise and a 10-year post-termination exercise window.

About the Role

We are looking for a software engineer to join our Streaming Systems team, working on the high-throughput systems that collect, forward, and perform real time computation on billions of behavioral events from our customers’ users. You'll be building the infrastructure that ingests clickstream, product interaction, and transactional data into our platform. This data is the platform for our “Cursor for Marketers” AI agent product.

Our streaming products’ revenue has 10x’d over the past year, and we need to ensure that we continue to scale. Our infrastructure needs to handle millions of messages per second at single second latency end to end. Recently, we added a computation engine that allows personalizing user experiences in real-time based on live behavior; we’re seeing 7-figure market response in the first few months and need to scale up to meet demand.

We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. You will own and deliver projects from start to finish, work directly with customers to solve their hardest scaling problems, and have significant influence over our technical roadmap.

The base salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. A large portion of the compensation will be in the form of equity via ISO options. We offer early exercise and a 10 year post-termination exercise window.

About You

You are an engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment.

You have experience and comfort with distributed systems and high-scale systems or the ability and desire to build this experience quickly. This experience can take different forms.

Some useful, but not necessary, experience:

• Experience with streaming systems like Kafka, Kinesis, Pulsar, Warpstream
• Experience with high RPS, low p99 latency systems

Interview Process

Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.

• Apply: Curl jobapi.hightouchdata.com on port 13784 and have followed those instructions before applying. It'll only take a minute!
• Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
• System Design Screen [45m]: Designing a data processing feature end-to-end.
• Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
• System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

#LI-DNP

About The Role 

As a Technical Account Manager, you will become the bridge between Hightouch and our largest Fortune 5000 customers. You will oversee the entire customer journey starting from kick-off to onboarding to continued customer success and finally, increased adoption. You are a product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Hightouch platform to its fullest extent and beyond.

In this role, you strive to understand customer requirements and issues at the molecular level. No matter your background, you have a natural curiosity to uncover a customer’s use case and help navigate to the most elegant and efficient solution. Fundamentally, you are enamored with how a company can utilize data to its fullest extent. Utilizing this curiosity and knowledge, your goal is to guide the customer into their ideal future state as well as guide the innovation of the Hightouch platform as well.

What You’ll Do

• As a critical member of the Customer Success team you will be responsible for the retention and expansion our largest Enterprise customers
• You will be part of a team that will work closely with Sales to strategize on how to increase the adoption of Hightouch within large organizations
• From a technical perspective, your primary responsibilities will be to deliver a timely and organized onboarding for customers through effective project management, ensure customers see the full value in Hightouch’s products, and advise on technical best practices
• Provide customers with clear proactive technical guidance and expertise across all our products
• Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations
• Contribute towards the success of the Hightouch platform by surfacing use cases and problems to Engineering that push our product to the next level

What We're Looking For

• 5-10 years of experience in a client facing and / or technology focused role where business experience and technical acumen was combined
• Experience managing and executing technical projects with a customer-first attitude and a strong sense of empathy
• Excellent project management and communication skills
• Proven ability to quickly learn new technologies and understand complex systems (SQL, databases, APIs, reporting tools, etc.)
• Strong troubleshooting and problem solving skills with a continuous desire to improve your technical acumen
• Ability to collaborate cross functionally with different teams and types of people
• Ability to work under pressure, deadlines and navigate unexpected roadblocks with ease

About the Role

Customer Studio is Hightouch’s second major product that provides a purpose-built no-code suite of features that enables anyone, regardless of their SQL experience, to activate data directly from their warehouse. The product has become an essential part of the day-to-day operations for marketing and growth teams to build and measure audiences and campaigns, and it also serves as part of the underlying infrastructure that powers our agentic marketing workflows. The team blends product and customer-first thinking with challenges at high data scale, helping us reimagine marketing in an AI-native world.

We’re looking to add a product-minded backend engineer to the team. The ideal candidate will be comfortable diving deep into backend and distributed systems and think holistically about architecture, scalability, maintainability, and reliability. We also are looking for someone with strong customer and product thinking and who feels comfortable writing and engaging with product specs.

Some of the problems we’ll be working on include:

• Data Warehouse Performance: We’re consistently pushing the limits of what data warehouses can handle in terms of speed, performance, and interactivity. We explore optimizations generally (e.g. optimizing queries, storing pre-computed state), as well as investigate warehouse-specific improvements.
• Analytics and Experimentation: How can Hightouch help customers build segments and decide what data they want to sync? How can we facilitate experimentation to downstream tools, including tracking the performance of different audiences?
• Real-time Audience Syncing: Our users are always interested in faster syncing and fresher data. As warehouses become more real-time and adopt technologies like CDC, we’re excited to explore real-time audience computation and syncing.
• Generative AI: We’re continuously working on making the user experience of acting on data more seamless, and are optimistic generative AI can enhance user workflows.

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

Interview Process

Our interview process focuses on evaluating fit for the most important dimensions of the role: product sense, ability to architect backend and distributed systems, and alignment with Hightouch’s values. Notably, we don’t do any programming interviews as we believe they are low signal to noise and aren’t a good evaluation mechanism.

• Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
• System Design Screen [45m]: Designing a data processing feature end-to-end.
• Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
• System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.

#LI-DNI

About the Role

This role is for someone who wants to own the technical win. As a Mid-Market Solutions Engineer at Hightouch, you will partner with your Account Executives to drive the full technical sales motion from deep discovery and architectural solutioning to tailored product demonstrations and rigorous technical validation. You will own relationships with technical champions, co-develop account strategy, and guide customers to our solutions by navigating complex, multi-stakeholder buying committees and running competitive enterprise sales cycles. We leverage a disciplined value-selling motion, and are looking for deep experience in sales cycles where you have had to earn the technical win, not assume it.

What You’ll Do

• Lead technical discovery to deeply understand a customer’s data architecture, marketing workflows, and business objectives; and translate that into differentiated requirements and a compelling solution design.
• Design and deliver tailored product demonstrations and architectural solutions spanning Hightouch’s suite of products.
• Run proof-of-concept engagements end-to-end: scoping, designing, executing, and validating with the discipline and rigor required to close complex enterprise deals.
• Build deep technical relationships with data engineers, architects, and marketing technologists becoming their trusted advisor.
• Navigate complex buying committees, engaging confidently with technical teams, marketing leaders, and C-suite executives

What Success Looks Like

Quickly build technical expertise, moving from foundational product, use case, and demo fluency in the first three months to independently closing deals and solving complex, multi-product problems within six months. You will begin contributing beyond your own deals and raising the collective bar for the team within a year.

What We’re Looking For

Required

• 2+ years of progressive mid-market pre-sales or solutions engineering experience, including complex solution architecture across multi-stakeholder buying cycles.
• Demonstrated ability to lead technical discovery, architectural whiteboarding, and solution design with both technical and business audiences, including C-suite stakeholders.
• Deep familiarity with modern data ecosystems: cloud data warehouses, data modeling, data engineering, integrations, and APIs - and the ability to navigate a customer’s data architecture confidently without needing to be a hands-on practitioner.
• Proven ability to build technical champions and influence complex buying committees across engineering, marketing, and executive levels.
• Experience in competitive sales motions. Familiarity with MEDDPICC, Command the Message, or equivalent value-selling frameworks is a strong plus.
• Intellectual curiosity, high ambition, and humility. You want to keep getting better, and you are honest about what you do not yet know.
• A team-first orientation where you elevate the people around you, operate within shared frameworks and processes, and measure yourself by more than your own quota.

Bonus

• Hands-on experience with Customer Data Platforms (CDPs), Marketing Automation, Data Warehouses, or similar technologies at the integration, architecture, or use case level.
• Background collaborating with data engineering, science, or analytics teams, either as a customer or in a prior role.
• Experience in a high-growth B2B SaaS company scaling through a significant inflection point.

Why Hightouch

We are building something that has the potential to redefine how companies use data to drive marketing outcomes. We’ve doubled in size each of the last three years, earned recognition as a Gartner Magic Quadrant leader in CDP, and have been acknowledged in the top 10 of the Forbes Best Startups list the last two years.

Beyond the market position and the customer list, what makes this team worth joining is the culture and values. Two core values exemplify how this team operates:

Forever Hungry — We are ambitious and we celebrate wins, but we are never fully satisfied. We are always looking for ways to push further, move faster, and do more for our customers and each other.

Raising the Bar — We have high expectations for performance and believe in having exceptional talent in every position. We look deeper than credentials, prioritize trajectory over pedigree, and invest in people who make everyone around them better.

As an SE at Hightouch, you will have the autonomy to shape your territory, the product complexity to do technically meaningful work, and a team around you that makes it worth showing up for.

Compensation

On-Target Earnings: $160,000–$220,000 annually

Base Salary: $112,000–$154,000 annually

We also offer meaningful equity compensation in the form of ISO options, with early exercise and a generous 10-year post-termination exercise window.

About the Role

We’re looking for a Technical Sourcer to help identify and source candidates for our engineering roles. Reporting to the SVP of Engineering, this position will have high visibility and the chance to have a large impact as we seek to double the size of our engineering team over the next year.

Top of funnel is a crucial bottleneck in our recruiting engine and we’re looking for someone who:

• Works with hiring managers and recruiters to build a deep understanding of what we are looking for in a role and can map that accurately to potential candidates
• Is motivated and able to source a high volume of candidates when the role requires it
• Can utilize creative ideas to stand out and help with particularly difficult searches
• Has strong writing skills, and can craft messaging that engages candidates
• Is data informed and is well versed in the metrics underlying their work

The salary range for this position is $140,000 - $200,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

About the Role

We're looking for a Regional Sales Manager to help grow our Mid-Market sales team. Reporting to the Head of Revenue, you'll be responsible for working with your team of Account Executives, providing feedback, coaching and training to ensure quota attainment and overall account development.  If you’re a builder, who thrives in category creation, is passionate about developing empathetic, solutions-oriented and highly impact-driven teams, please apply!

If you join us, we know you’ll make a big impact!  Here’s what we’re thinking:

About You

We are seeking a results-oriented, motivated, and thoughtful sales leader who is laser-focused on recruiting and developing a team that is responsible for capturing net-new business within your assigned territory. On a day-to-day basis, you will be responsible for overseeing our Account Executives and helping them empower our customers achieve business outcomes.

Qualifications:

• You have 3+ years of software sales leadership experience.
• You have expert knowledge and experience in building and motivating sales teams, growing pipeline, and hitting revenue targets.
• Process-oriented and data-driven approach to managing forecasts in tools like Salesforce while scaling repeatable sales processes like MEDDPICC and Command of the Message
• You have consistently achieved sales goals with high seller participation.
• You are a talent magnet! In this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world.
• You have the curiosity to learn technical concepts and articulate them in a way that highlights business value to senior or executive stakeholders.
• Track record of developing deep relationships with key partners that align with our strategy to grow
• High sense of urgency and ownership along with empathy and compassion in your leadership style

Responsibilities:

• Consistently help your team meet or exceed quota
• Be considered a top-performing team leader by consistently exceeding team goals
• Cultivate a team of Account Executives who see consistent month-over-month success
• Serve as a mentor, leader, or coach to other new peers of the team
• Provide feedback to the executive team on a regular basis and help them steer the company in the right direction.
• Serve as an active member of the sales leadership team and build strong, collaborative relationships through the Sales, Marketing, Partnerships, Customer Success, Revenue Operations, and Legal teams
•  Work closely with cross-functional teams like SDR and Marketing to drive an account-based marketing strategy
• Ability to work out of our San Francisco office 3x a week 

Compensation Details

On-Target Earnings: $300,000- $350,000
Base Salary: $150,000-$175,000 annually

We also offer meaningful equity compensation in the form of ISO options and offer early exercise and a 10-year post-termination exercise window.

About the Role

We’re looking to add a product-minded AI engineer to the team. The ideal candidate will have strong customer and product thinking, and the ability to be highly creative with LLM applications. We are looking for someone who can both rapidly prototype and architect production LLM pipelines.

Example workstreams include:

• Quickly iterating and developing proofs of concept (POCs) to explore the maximum potential of integrating AI into data and marketing workflows
• Making key decisions about the choice of AI architecture and frameworks
• Building production data agents that can make use of a company’s data to seamlessly answer analytics and data science questions about their users and marketing efforts
• Developing a deep understanding of user workflows to create seamless AI-assisted user experiences

We're seeking talented, intellectually curious, and motivated individuals interested in exploring the forefront of AI. While no prior experience with LLMs and AI is required, strong technical skills, particularly in backend architecture, and product intuition are essential for understanding and executing these projects from start to finish.

This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy.

Interview Process

Our interview process focuses on evaluating fit for the most important dimensions of the role: product sense and creativity with LLMs, ability to architect backend systems, and alignment with Hightouch’s values. Notably, we don’t do any programming interviews as we believe they are low signal to noise and aren’t a good evaluation mechanism.

• Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
• System Design Screen [60m]: Designing a data processing feature end-to-end.
• Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
• Agent Building Systems Interview [75m]: Work with the interviewer to architect an agentic system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

About the Role

We are looking for a distributed systems engineer to work on the systems that power the syncing engine our customers and other engineering teams rely on. This presents an exciting challenge where you can apply your expertise in distributed systems, performance optimization, and troubleshooting to push the boundaries of what is possible and meaningfully improve our ability to move massive amounts of customer data. This role also provides a unique opportunity to work on a multi-cloud and multi-region infrastructure that supports a global customer base.

We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. This comes in different forms: you will own and deliver projects from start to finish, you will work directly with customers to solve their hardest scaling problems, and you will have a lot of influence over what we work on as a team and company.

Some of the problems we’ll be working on include:

• Sync Speed: Customers want to sync a lot of data to important destinations like Facebook and Snapchat, which requires us to analyze every part of our syncing process and find where we can optimize to sync data more quickly
• Streaming Syncing: We currently sync data from sources in batch only, but envision a world where we also do syncs in real-time and support streaming sources like webhooks and queues
• Scalability and Reliability: As part of our rapid growth, we’re always evaluating current future bottlenecks in scaling and reliability, and architecting for the next order of magnitude of growth
• Personalization API: Our Personalization API product provides a low latency caching layer on top of data warehouses that enable customers to use their data warehouse for real-time personalization use cases with <30ms p90 response times with QPS in the millions
• Multi-Region and Multi-Cloud: Supporting our multi-region and multi-cloud backend, including extending it to launch Hightouch on in new regions to support data residency requirements of our global customer base

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

About You

You are an engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment.

You have experience and comfort with distributed systems and high-scale systems or the ability and desire to build this experience quickly. This experience can take different forms:

• You’ve built syncing engines that process and move terabytes of data per day in a scalable way
• You’ve created event collection or data streaming services that power company critical systems
• You’ve owned systems that have undergone orders of magnitude of growth and helped them scale accordingly
• You have relevant skills and are a fast learner who is excited to take on the challenges we face

Interview Process

Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.

• Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
• System Design Screen [45m]: Designing a data processing feature end-to-end.
• Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
• System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

#LI-DNP

About the Role

We are looking for an engineering leader to lead machine learning efforts across Hightouch. While hundreds of companies use Hightouch today to sync data into their SaaS systems to automate and improve operations, there’s a lot of surface area we haven’t touched in helping companies figuring out which customers to message, what content to put in messages, and when to send messages. A lot of this work today is done manually through intuition and guesswork, and we believe that adding machine learning could have a step function impact for our customers. And given our access to data warehouses and databases, Hightouch is perfectly placed to make use of a company’s customer data in building a powerful intelligence layer.

At Hightouch, our engineering leaders serve as both active technical voices and strong people managers. The key outcomes we are looking for from this role include:

• Product Development: Lead the team in roadmapping and executing successful development of significant features and products as required to drive the business forward. Uphold a high technical bar, while making pragmatic tradeoffs
• Pace: Through a combination of leadership and technical expertise, improve the pace of execution of the team
• Recruiting: Be responsible for growing the team, including identifying needs, deciding how to evaluate candidates, and ensuring we hire high impact team members
• Reliability: Against the uphill battle of high growth/scale, up-level the team on reliability, resulting in fewer incidents, catching our own issues before our customers do, and a strong incident management hygiene
• People: Foster growth of team members and ensure strong engagement and motivation

Some of the problems we’ll be working on include:

• Personalization and Product Recommendation: There are often many options for what content a company could message a user with, including which products to show from catalogues. Given this large state space, how can Hightouch help personalize messages with the most relevant content for each user?
• Probabilistic Identity Resolution: Many of our customers have multiple datasets and sources of information on their users. How do we stitch these datasets together and decide which profiles are from the same user or household?
• Content Generation: Particularly with recent advances in LLMs, how can we help marketers generate text, images, and creatives that are compelling to their customers?
• ML Infrastructure: Building the infrastructure to support model training and interference at scale for some of the largest companies in the world.

What We Offer

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $230,000 - $350,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

About the Role

We are looking for a principal engineer to join our Streaming Systems team, leading work on the high-throughput systems that collect, forward, and perform realtime computation on billions of behavioral events from our customer’s users. You'll be building the infrastructure that ingests clickstream, product interaction, and transactional data into our platform. This data is the platform for our “Cursor for Marketers” AI agent product.

Our streaming products’ revenue has 10x’d over the past year, and we need to ensure that we continue to scale. Our infrastructure needs to handle millions of messages per second at single second latency end to end. Recently, we added a computation engine that allows personalizing user experiences in real-time based on live behavior; we’re seeing 7-figure market response in the first few months and need to scale up to meet demand.

We are building new products from scratch, so we need someone who enjoys greenfield work and leading other engineers. Some of the problems you’d work on include:

1. Preserving <1s end to end system latency at throughput over 1,000,000 messages / second.
2. Improving caching strategies for our online computation service
3. Architecting a system that can deduplicate message delivery at 1,000,000 messages / second.
4. Patterns for elegant and zero-downtime deployments in our online computation service

We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. You will own and deliver projects from start to finish, work directly with customers to solve their hardest scaling problems, and have significant influence over our technical roadmap.

The base salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. A large portion of the compensation will be in the form of equity via ISO options. We offer early exercise and a 10 year post-termination exercise window.

About You

• You are an experienced engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment. You have experience leading highly complex and ambitious projects, and want to mentor and up level engineers around you.
• You have experience architecting, building, deploying, and maintaining distributed systems at scale, and can broadcast and encourage technical excellence in doing so.
• You have opinions about how engineering should be done, and want to help scale a rapidly growing engineering team.

Interview Process

Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.

• Apply: Curl jobapi.hightouchdata.com on port 13784 and have followed those instructions before applying. It'll only take a minute!
• Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
• System Design Screen [45m]: Designing a data processing feature end-to-end.
• Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
• System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.
• Execution and Impact [60m]: Pick a project you lead and prepare to give the interviewer a walk through. Then deep dive and answer questions about the project execution and how you lead it.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

#LI-DNP

About The Role

Hightouch is looking for an Enterprise Account Executive to join our fast-growing team. As a pivotal part of a small but dynamic sales organization, you will have the opportunity to shape the future of our product offering and contribute directly to our success. This is an exciting opportunity for a driven individual with significant enterprise sales experience, a passion for technology, and a talent for building meaningful relationships with clients.

We’re seeking a self-starter who thrives in a fast-paced environment, has a strong track record in sales, and is eager to take the next step in their career with a rapidly scaling startup. The ideal candidate will possess a blend of sales expertise, entrepreneurial spirit, and a commitment to continuous learning.

What We're Looking For:

• Experience building and managing a pipeline of high-value enterprise accounts.
• Experience driving both outbound prospecting efforts and land-and-expand strategies to develop long-term client relationships.
• Ability to conduct discovery calls, understand client needs, and deliver tailored solutions that drive measurable business outcomes.
• Collaboration with cross-functional teams (Sales, Marketing, Product) to deliver a seamless customer experience.
• Someone who consistently meet or exceed sales targets and KPIs, while maintaining a high level of professionalism and customer-centricity.
• Excellent verbal and written communication.
• Ability to adapt to an ever-changing work environment and operate with a sense of urgency.

Bonus Points If You Have:

• A deep understanding of the martech and/or data ecosystem and how businesses use these technologies to drive growth.

Compensation Details

On-Target Earnings: $300,000 annually
Base Salary: $150,000 annually

We also offer meaningful equity compensation in the form of ISO options and offer early exercise and a 10-year post-termination exercise window.

About the Role

This role is for someone who wants to own the technical win. As an Enterprise Solutions Engineer at Hightouch, you will partner with your Account Executives to drive the full technical sales motion from deep discovery and architectural solutioning to tailored product demonstrations and rigorous technical validation. You will own relationships with technical champions, co-develop account strategy, and guide customers to our solutions by navigating complex, multi-stakeholder buying committees and running competitive enterprise sales cycles. We leverage a disciplined value-selling motion, and are looking for deep experience in enterprise sales cycles where you have had to earn the technical win, not assume it.

Hightouch sits at the intersection of two powerful technological shifts: the rise of agentic AI and the maturation of the cloud data warehouse. We are solving real, complex problems at the intersection of marketing and data. As a senior SE, you will become a product expert, a trusted advisor to enterprise buyers, and a meaningful contributor to a team that is still early in building something significant.

What You’ll Do

• Lead technical discovery to deeply understand a customer’s data architecture, marketing workflows, and business objectives; and translate that into differentiated requirements and a compelling solution design.
• Design and deliver tailored product demonstrations and architectural solutions spanning Hightouch’s Customer Studio, Identity Resolution, Match Booster, and Agentic Marketing Platform.
• Run proof-of-concept engagements end-to-end: scoping, designing, executing, and validating with the discipline and rigor required to close complex enterprise deals.
• Build deep technical relationships with data engineers, architects, and marketing technologists becoming their trusted advisor.
• Navigate complex buying committees, engaging confidently with technical teams, marketing leaders, and C-suite executives

What Success Looks Like

Quickly build technical expertise, moving from foundational product, use case, and demo fluency in the first three months to independently closing deals and solving complex, multi-product problems within six months. You will begin contributing beyond your own deals and raising the collective bar for the team within a year.

What We’re Looking For

Required

• 5+ years of progressive enterprise pre-sales or solutions engineering experience, including complex solution architecture across multi-stakeholder buying cycles.
• Demonstrated ability to lead technical discovery, architectural whiteboarding, and solution design with both technical and business audiences, including C-suite stakeholders.
• Deep familiarity with modern data ecosystems: cloud data warehouses, data modeling, data engineering, integrations, and APIs - and the ability to navigate a customer’s data architecture confidently without needing to be a hands-on practitioner.
• Proven ability to build technical champions and influence complex buying committees across engineering, marketing, and executive levels.
• Experience in competitive enterprise sales motions. Familiarity with MEDDPICC, Command the Message, or equivalent value-selling frameworks is a strong plus.
• Intellectual curiosity, high ambition, and humility. You want to keep getting better, and you are honest about what you do not yet know.
• A team-first orientation where you elevate the people around you, operate within shared frameworks and processes, and measure yourself by more than your own quota.

Bonus

• Hands-on experience with Customer Data Platforms (CDPs), Marketing Automation, Data Warehouses, or similar technologies at the integration, architecture, or use case level.
• Background collaborating with data engineering, science, or analytics teams, either as a customer or in a prior role.
• Experience in a high-growth B2B SaaS company scaling through a significant inflection point.

Why Hightouch

We are building something that has the potential to redefine how companies use data to drive marketing outcomes. We’ve doubled in size each of the last three years, earned recognition as a Gartner Magic Quadrant leader in CDP, and have been acknowledged in the top 10 of the Forbes Best Startups list the last two years.

Beyond the market position and the customer list, what makes this team worth joining is the culture and values. Two core values exemplify how this team operates:

Forever Hungry — We are ambitious and we celebrate wins, but we are never fully satisfied. We are always looking for ways to push further, move faster, and do more for our customers and each other.

Raising the Bar — We have high expectations for performance and believe in having exceptional talent in every position. We look deeper than credentials, prioritize trajectory over pedigree, and invest in people who make everyone around them better.

As a senior SE at Hightouch, you will have the autonomy to shape your territory, the product complexity to do technically meaningful work, and a team around you that makes it worth showing up for.

Compensation

On-Target Earnings: $190,000–$250,000 annually
Base Salary: $133,000–$175,000 annually

We also offer meaningful equity compensation in the form of ISO options, with early exercise and a generous 10-year post-termination exercise window.

* Travel required for customer and team engagements.

About the Role

This role is for someone who wants to own the technical win. As an Enterprise Solutions Engineer at Hightouch, you will partner with your Account Executives to drive the full technical sales motion from deep discovery and architectural solutioning to tailored product demonstrations and rigorous technical validation. You will own relationships with technical champions, co-develop account strategy, and guide customers to our solutions by navigating complex, multi-stakeholder buying committees and running competitive enterprise sales cycles. We leverage a disciplined value-selling motion, and are looking for deep experience in enterprise sales cycles where you have had to earn the technical win, not assume it.

Hightouch sits at the intersection of two powerful technological shifts: the rise of agentic AI and the maturation of the cloud data warehouse. We are solving real, complex problems at the intersection of marketing and data. As a senior SE, you will become a product expert, a trusted advisor to enterprise buyers, and a meaningful contributor to a team that is still early in building something significant.

What You’ll Do

• Lead technical discovery to deeply understand a customer’s data architecture, marketing workflows, and business objectives; and translate that into differentiated requirements and a compelling solution design.
• Design and deliver tailored product demonstrations and architectural solutions spanning Hightouch’s Customer Studio, Identity Resolution, Match Booster, and Agentic Marketing Platform.
• Run proof-of-concept engagements end-to-end: scoping, designing, executing, and validating with the discipline and rigor required to close complex enterprise deals.
• Build deep technical relationships with data engineers, architects, and marketing technologists becoming their trusted advisor.
• Navigate complex buying committees, engaging confidently with technical teams, marketing leaders, and C-suite executives

What Success Looks Like

Quickly build technical expertise, moving from foundational product, use case, and demo fluency in the first three months to independently closing deals and solving complex, multi-product problems within six months. You will begin contributing beyond your own deals and raising the collective bar for the team within a year.

What We’re Looking For

Required

• 5+ years of progressive enterprise pre-sales or solutions engineering experience, including complex solution architecture across multi-stakeholder buying cycles.
• Demonstrated ability to lead technical discovery, architectural whiteboarding, and solution design with both technical and business audiences, including C-suite stakeholders.
• Deep familiarity with modern data ecosystems: cloud data warehouses, data modeling, data engineering, integrations, and APIs - and the ability to navigate a customer’s data architecture confidently without needing to be a hands-on practitioner.
• Proven ability to build technical champions and influence complex buying committees across engineering, marketing, and executive levels.
• Experience in competitive enterprise sales motions. Familiarity with MEDDPICC, Command the Message, or equivalent value-selling frameworks is a strong plus.
• Intellectual curiosity, high ambition, and humility. You want to keep getting better, and you are honest about what you do not yet know.
• A team-first orientation where you elevate the people around you, operate within shared frameworks and processes, and measure yourself by more than your own quota.

Bonus

• Hands-on experience with Customer Data Platforms (CDPs), Marketing Automation, Data Warehouses, or similar technologies at the integration, architecture, or use case level.
• Background collaborating with data engineering, science, or analytics teams, either as a customer or in a prior role.
• Experience in a high-growth B2B SaaS company scaling through a significant inflection point.

Why Hightouch

We are building something that has the potential to redefine how companies use data to drive marketing outcomes. We’ve doubled in size each of the last three years, earned recognition as a Gartner Magic Quadrant leader in CDP, and have been acknowledged in the top 10 of the Forbes Best Startups list the last two years.

Beyond the market position and the customer list, what makes this team worth joining is the culture and values. Two core values exemplify how this team operates:

Forever Hungry — We are ambitious and we celebrate wins, but we are never fully satisfied. We are always looking for ways to push further, move faster, and do more for our customers and each other.

Raising the Bar — We have high expectations for performance and believe in having exceptional talent in every position. We look deeper than credentials, prioritize trajectory over pedigree, and invest in people who make everyone around them better.

As a senior SE at Hightouch, you will have the autonomy to shape your territory, the product complexity to do technically meaningful work, and a team around you that makes it worth showing up for.

Compensation

On-Target Earnings: $190,000–$250,000 annually
Base Salary: $133,000–$175,000 annually

We also offer meaningful equity compensation in the form of ISO options, with early exercise and a generous 10-year post-termination exercise window.

* Travel required for customer and team engagements.

About this role

We are looking for an experienced Senior Business Intelligence Analyst to scale a critically important function responsible for building and maintaining systems, processes and services that enable us to understand financial performance and unlock key business insights at Faire. The ideal candidate for this role will ensure key accounting procedures are automated in ways that are accurate, efficient, easy-to-understand, and scalable. This role will sit in the Finance department and collaborate with team members from a breadth of functional groups across Faire, including Accounting, Finance & Strategy, Engineering and Data Infrastructure. This role will have a tremendous impact on the ability for Faire employees to use data effectively in order to report numbers externally and make impactful decisions internally. As an early member of a burgeoning team, you will have the opportunity to write the roadmap for how we improve access to business critical data and unlock automation that amplifies the impact of a variety of functions. 

What you’ll do 

• Scope, design, create, and manage complex ETL flows that aggregate and synthesize key business performance metrics and financial reporting, ensuring efficient, accurate, and scalable data models using best practices 
• Act as a trusted analytical partner to the Accounting and Finance teams providing technical expertise, gathering requirements from product and operational teams, and enabling data-driven decision-making and accountability by ensuring core ledgers accurately reflect business changes 
• Collaborate closely with Engineering, Data Infrastructure, and other stakeholders as a key translator and process improver, gathering requirements and delivering impactful data solutions that ensure alignment and efficiency across the organization 
• Lead initiatives to drive data strategy, roadmap planning, and prioritization, ensuring alignment with business objectives 
• Act as a thought leader to expand the team’s influence and impact throughout the Finance team and the broader organization 
• Drive workflow automation and innovation across Finance, including identifying and implementing Gen-AI–enabled productivity solutions to modernize processes and increase team leverage

Qualifications

• 5+ years of work experience in Business Intelligence, Analytics Engineering, Data Analytics, or comparable function 
• Expert in SQL with focus on data modeling, large-scale data processing, and tool development for analytics or Financial use cases. 
• Experience and knowledge of data warehousing concepts, ETLs, big data technologies, and analytics platforms 
• Experience with analytics workflow tools (examples: Airflow, Docker, dbt), data warehousing and storage (examples: Snowflake, BigQuery, Redshift, S3), and data visualization tools (examples: Mode, Tableau, Looker) 

Nice to have: 

• Experience with Python, R or other programming languages 
• BA/BS degree, ideally in computer science, math or another quantitative field 
• Familiarity with version control using Git and proficiency in command-line tools for workflow automation and data manipulation

Salary Range

San Francisco and New York: The pay range for this role is $174,500 to $240,000 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

About this role

As a Staff Machine Learning Platform Engineer, you will help design, improve, and operate a scalable ML platform to accelerate model training, deployment, and governance. You are the technical bridge between data science and production engineering.  You’ll be joining a small but deeply critical team that scales Faire’s ability to support tens of thousands of local businesses in a constantly narrowing retail landscape.

What You Will Do

• Design and operate ML infrastructure, including workspaces, clusters, jobs, and workflows
• Productionize ML workloads using Spark, Delta Lake, MLflow, and Databricks Workflows
• Teach data scientists how to utilize our ML platform to advance development from notebook to production for our most critical models
• Implement Unity Catalog for data governance, lineage, access control, and secure multi-tenant usage
• Build CI/CD pipelines for ML using Terraform and Git-based workflows (e.g., GitHub Actions)
• Optimize performance, reliability, and cost across training and inference workloads
• Configure Identity and Access Management (IAM) and Role Based Authentication Controls (RBAC) for sensitive data sets
• Establish observability for data quality, model performance, and platform health
• Build and maintain ML Platform technical documentation

What it takes

• 8+ years of experience building production ML or data platforms
• A degree (preferably graduate level) in Computer Science, Engineering, Statistics, or a related technical field
• Strong hands-on expertise with Databricks, Spark, Delta Lake, and MLflow.
• Proficiency in Python, SQL, and distributed systems concepts
• Experience with cloud platforms and infrastructure-as-code
• Solid understanding of MLOps best practices: CI/CD, monitoring, reproducibility, and security
• Experience supporting multiple ML teams in a shared platform environment
• Are an active owner of orphaned problems and are willing to assimilate whatever knowledge you’re missing to get the job done

Tech Stack

Faire uses a modern cloud based tech stack.  For this role, you’ll want to be proficient with the following:

Salary Range

San Francisco: the pay range for this role is $246,500 to $339,000 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

As a Senior Analyst, Analytics engineering, you’ll enable our analytics community to get the most out of our data. You’ll support analysts of varying levels of scope and experience by building, maintaining, and governing a data warehouse of operational and financial data.

You’ll keep us on the cutting edge of AI-driven analytics by partnering with Data Ops to develop a semantic layer and various agents to facilitate faster, better, and more interpretable insights.

We're seeking someone based near one of the following cities: San Francisco, Salt Lake City, Chicago, or New York City.

RESPONSIBILITIES

• Develop and maintain data models in Snowflake with dbt
• Design and build a testing and alerting framework to improve data quality
• Create data governance/democratization policies to support the broader analyst community
• Design and build a self-service analytics AI framework, including both the semantic modeling and tooling architecture

Partner with Data Engineering to optimize data staging in Snowflake

QUALIFICATIONS 

• 4+ years of experience in data engineering, analytics, or data science
• A bachelor’s degree in Computer Science, Information Systems, Statistics, or another quantitative field
• Advanced SQL knowledge (experience with dbt is a plus)
• Moderate Python knowledge (JavaScript knowledge is a plus)
• Experience building complex data pipelines using engineering best practices in platforms like Airflow or Prefect

Strong organizational discipline and quality assurance skills

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $120,000 - $145,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-NK1

About this role

The Account Manager, Fulfillment owns the post-onboarding relationship for a portfolio of brands enrolled in Fulfilled by Faire. This is a commercially-oriented role sitting at the intersection of customer success, strategic account management, and operational consulting. The AM is accountable for brand retention, unlocking addressable SKUs within FbF, and driving the consolidation of non-Faire wholesale volume onto the platform — ultimately increasing FbF's share of each brand's total distribution.

This role requires equal fluency in relationship management and data-driven storytelling. The best AM will translate operational metrics into commercial conversations, coach brands on the cost, ease, and growth benefits of FbF, and proactively identify at-risk accounts before churn signals become churn events.

What you’ll do 

1. Business Reviews & Brand Relationships

• Own the QBR/MBR cadence for your portfolio of brands — prepare, deliver, and follow up on structured business reviews that connect FbF operational health to brand revenue outcomes. Note: this is specific to Fulfillment, different than BSMs
  • BSM = general portfolio of programs and brand perf on Faire, how's it all going, ROI of each program etc.
  • Fulfillment AM = goal of retention + revenue; then how to coach brands on cost/ease/growth
• Build multi-threaded relationships within brand accounts (founder, ops lead, sales director) to ensure Faire has a durable presence beyond a single point of contact.
• Develop and maintain a living account plan for each brand documenting their wholesale strategy, growth goals, pain points, and consolidation opportunity.
• Track and surface brand health signals (fulfillment SLA trends, return rates, catalog coverage, order velocity) to shape the review narrative and prioritize interventions.

2. Churn Prevention & Retention

• Maintain a real-time risk register for your portfolio — flag brands showing signs of disengagement (declining order volume, SLA friction, support ticket escalation, low catalog activity) and activate retention protocols before churn is formally triggered.
• Lead escalation management for brands experiencing fulfillment issues; coordinate internally with FbF Ops and Warehouse teams to resolve and close the loop with the brand (including post onboarding questions + feedback)
• Build and recommend custom “save” plans for at-risk accounts, including fee concessions, operational audits, and executive engagement where warranted (ie where to offer appeasements and program benefits)
• Conduct structured off-boarding interviews with any brand that churns to capture root cause and feed insights back to product, ops, and leadership.

3. Consolidation & Non-Faire Wholesale Volume

• Map each brand's total wholesale footprint — identify the volume, channels, and retail segments currently fulfilled outside of Faire and quantify the consolidation opportunity.
• Build and present a compelling consolidation case tailored to each brand: cost per order comparison (FbF vs. 3PL vs. self-fulfill), SLA reliability benchmarks, and projected net margin impact of migrating volume to FbF.
• Develop milestone-based migration plans for brands willing to consolidate, coordinating with Warehouse Ops to ensure capacity and onboarding support.
• Track consolidation pipeline and report GMV-at-risk (volume outside Faire) alongside GMV-converted (volume successfully moved to FbF) in your portfolio metrics.

4. Catalog Penetration & Upsell

• Audit each brand's active Faire catalog against their full SKU assortment — identify categories, price points, or product lines with low representation on the platform.
• Partner with brands to expand catalog depth and breadth, with particular focus on high-velocity SKUs and seasonal assortment that can drive incremental retailer demand.
• Position catalog growth as a retention lever: more SKUs in FbF increases platform stickiness and makes brand consolidation structurally harder to reverse

Qualifications

• 3–5 years of experience in account management, customer success, or strategic partnerships — preferably in a marketplace, logistics, e-commerce, or B2B SaaS context.
• Demonstrated track record of owning commercial outcomes (retention, expansion revenue, or upsell) within a named account portfolio.
• Strong analytical fluency — able to pull and synthesize data from BI tools (Looker, Mode, Snowflake) to build business cases and executive-level narratives.
• Excellent written and verbal communication; comfortable presenting to brand founders and operators with conviction and clarity.
• Experience managing escalations and cross-functional coordination under time pressure.

Preferred

• Background in wholesale, retail supply chain, 3PL operations, or fulfillment — understanding of landed cost economics and operational trade-offs is a meaningful differentiator.
• Experience at a marketplace or platform company with both buyer and seller stakeholders.
• Familiarity with Zendesk, Salesforce, or similar CRM/support tooling.
• Comfort with ambiguity and iterative process-building; this role will help define its own playbook.

Salary Range

On-Target Earnings (OTE) Range
San Francisco: the pay range for this role is $132,000 to $181,500 per year.

This role will also be eligible for equity and benefits. Actual On-Target Earnings (OTE) will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The OTE range provided is subject to change and may be modified in the future.

Software is eating the world, but AI is eating software. We live in unprecedented times – AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist throughout life. As the world adjusts to this new reality, leading platform companies are scrambling to build LLMs at billion scale, while large enterprises figure out how to add it to their products. To make them safe, aligned and actually useful, these models need human evaluation and reinforcement learning through human feedback (RLHF) during pre-training, fine-tuning, and production evaluations. This is the main innovation that’s enabled ChatGPT to get such a large headstart among competition.

At Scale, our products include the Generative AI Data Engine, SGP, Donovan, and others that power the most advanced LLMs and generative models in the world through world-class RLHF, human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI.

At the foundation of these products is the Platform Engineering team. As a Staff Software Engineer, you will define and drive both the architectural roadmap and implementation of core platforms and software systems. You will be responsible for providing high-level vision and driving adoption across the engineering org for orchestration, data abstraction, data pipelines, identity & access management, and underlying cloud infrastructure.  You’ll also get widespread exposure to the forefront of the AI race as Scale sees it in enterprises, startups, governments, and large tech companies.

Impact and Responsibilities:

• Architectural Vision: You will drive the design and implementation of foundational systems, acting as a bridge between high-level business goals and technical goals.
• Cross-Functional Leadership: You will collaborate with cross-functional teams to define and drive adoption of the next generation of features for our AI data infrastructure.
• Technical Ownership: You are responsible for proactively identifying and driving opportunities for organizational growth, driving improvements in programming practices, and upgrading the tools that define our development lifecycle.
• Technical Mentorship: You will serve as a subject matter expert, presenting technical information to stakeholders and providing the guidance to elevate the engineering culture across the company.

Ideally you’d have:

• 8+ years of full-time engineering experience, post-graduation with specialities in back-end systems.
• Extensive experience in software development and a deep understanding of distributed systems and public cloud platforms (AWS preferred).
• Demonstrated a track record of independent ownership and leadership across successful multi-team engineering projects
• Possess excellent communication and collaboration skills, and the ability to translate complex technical concepts to non-technical stakeholders.
• Experience working fluently with standard containerization & deployment technologies like Kubernetes, Terraform, Docker, etc.
• Experience with orchestration platforms, such as Temporal and AWS Step Functions.
• Experience with NoSQL document databases (MongoDB) and structured databases (Postgres).
• Strong knowledge of software engineering best practices and CI/CD tooling (CircleCI, ArgoCD).

Nice to haves:

• Experience with data warehouses (Snowflake, Firebolt) and data pipeline/ETL tools (Dagster, dbt).
• Experience scaling products at hyper-growth startups.
• Excitement to work with AI technologies.

Software is eating the world, but AI is eating software. We live in unprecedented times – AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist throughout life. As the world adjusts to this new reality, leading platform companies are scrambling to build LLMs at billion scale, while large enterprises figure out how to add it to their products. To make them safe, aligned and actually useful, these models need human evaluation and reinforcement learning through human feedback (RLHF) during pre-training, fine-tuning, and production evaluations. This is the main innovation that’s enabled ChatGPT to get such a large headstart among competition.

At Scale, our products include the Generative AI Data Engine, SGP, Donovan, and others that power the most advanced LLMs and generative models in the world through world-class RLHF, human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI.

At the foundation of these products is the Platform Engineering team. In this role, you will lead the design and development of core data storage, streaming, caching, and indexing platforms and underlying systems.  You’ll also get widespread exposure to the forefront of the AI race as Scale sees it in enterprises, startups, governments, and large tech companies.

You will:

• Drive the architecture, design, implementation, and reliability of our foundational data platforms and systems, working closely with stakeholders and internal customers to understand and refine requirements.
• Collaborate with cross-functional teams to define, design, and deliver new features.
• Proactively identify opportunities for, and driving improvements to, current programming practices, including process enhancements and tool upgrades.
• Present technical information to teams and stakeholders, providing guidance and insight on development processes and technologies.
• Provide technical leadership, including: upholding and upleveling engineering standards across the organization, mentoring junior engineers. 

Ideally you’d have:

• 8+ years of full-time engineering experience, post-graduation with specialties in back-end systems, specifically related to building large-scale data storage, streaming, and warehousing systems.
• Extensive experience in various database technologies (MongoDB, Postgres), streaming/processing solutions (Kinesis, Flink, Spark), indexing/caching (ElasticSearch, Redis), and various data query engines (Trino, Presto, Snowflake, etc.).
• Show a track record of mentoring and leading teams in successful projects.
• Possess excellent communication and collaboration skills, and the ability to translate complex technical concepts to non-technical stakeholders.
• Experience working fluently with standard containerization & deployment technologies like Kubernetes and various public cloud offerings.
• Extensive experience in software development and a deep understanding of distributed systems, cloud platforms and data systems.
• Experience driving cross functional collaboration and communication at an organizational or broader level. 

Nice to haves:

• Strong knowledge of software engineering best practices and CI/CD tooling (CircleCI).
• Experience with performance tuning and cost optimizations of cloud based data platforms. 
• Experience defining a data lifecycle strategy and designing/implementing tooling for data privacy (i.e. GDPR) needs.  
• Experience scaling products at hyper-growth startups.
• Excitement to work with AI technologies.

At Scale AI, we help leading enterprises turn AI from a promising capability into reliable systems that improve real workflows and deliver measurable business value. We are hiring a Senior Forward Deployed Data Scientist / Engineer to work directly with customers on ambiguous, high-impact problems at the intersection of data science, product development, and AI deployment.

This is not a traditional analytics role. On this team, data scientists do the core statistical and modeling work, but they also build real tools and products: evaluation explorers, operator workflows, decision-support systems, experimentation surfaces, and customer-specific AI/data applications that get used in production. In many cases, the data scientist builds the first usable version of the solution, proves value quickly, and helps drive it into a durable product or platform capability.

The right candidate is strong in first-principles problem solving, rigorous measurement, and technical execution. They know how to define metrics, design experiments, diagnose failures, and build systems that people actually use. They are also comfortable using modern AI-assisted development tools to prototype and iterate quickly without sacrificing reliability, observability, or judgment. Python and SQL matter in this role, but as execution fluency in service of building better products and making better decisions.

What you’ll do

• Partner directly with enterprise customers to understand workflows, operational pain points, constraints, and success criteria
• Turn ambiguous business and product problems into measurable solutions with clear metrics, technical designs, and deployment plans
• Design and build internal and customer-facing data products, including evaluation tools, workflow applications, decision-support systems, and thin product layers on top of data/ML systems
• Build end-to-end solutions across data ingestion, transformation, experimentation, statistical modeling, deployment, monitoring, and iteration
• Design evaluation frameworks, benchmarks, and feedback loops for ML/LLM systems, human-in-the-loop workflows, and model-assisted operations
• Apply rigorous statistical thinking to experimentation, causal inference, metric design, forecasting, segmentation, diagnostics, and performance measurement
• Use AI-assisted development workflows to accelerate prototyping and product iteration, while maintaining strong engineering discipline
• Diagnose failure modes across data quality, model behavior, retrieval, workflow design, and user experience, and drive fixes into production
• Act as the voice of the customer to Product, Engineering, and Data Science, using field learnings to shape roadmap and platform capabilities

What we’re looking for

• 5+ years of experience in data science, machine learning, quantitative engineering, or another highly analytical technical role
• Proven track record of shipping data, ML, or AI systems that delivered measurable business or product impact
• Exceptional ability to structure ambiguous problems, define the right success metrics, and translate them into executable technical plans
• Strong foundation in statistics, experimentation, causal reasoning, and measurement
• Experience building tools or products, not just analyses — for example internal workflow tools, evaluation systems, operator-facing products, experimentation platforms, or customer-specific applications
• Hands-on fluency in Python, SQL, and modern data/AI tooling; able to inspect data, prototype quickly, debug deeply, and productionize solutions that work
• Comfort using AI-assisted coding and development workflows to move from idea to usable product quickly
• Strong communication and stakeholder management skills; able to work effectively with customers, engineers, product teams, and executives
• High ownership and bias toward shipping in fast-moving environments with incomplete information

Preferred qualifications

• Experience in a forward deployed, solutions, consulting, or other client-facing technical role
• Experience designing evaluation frameworks for LLMs, retrieval systems, agentic workflows, or other AI-enabled products
• Experience with large-scale data processing and distributed systems such as Spark, Ray, or Airflow
• Experience with cloud infrastructure and modern data platforms such as AWS, GCP, Snowflake, or BigQuery
• Experience building lightweight applications, APIs, internal tools, or workflow software on top of data/ML systems
• Familiarity with marketplace experimentation, causal inference, forecasting, optimization, or advanced statistical modeling
• Strong product instinct and the judgment to know when the right answer is a model, an experiment, a tool, or a workflow redesign

What success looks like

Success in this role means taking a messy, high-stakes customer problem and turning it into a deployed system that is actually used. Sometimes that system is a model. Sometimes it is an evaluation framework. Sometimes it is an operator-facing tool or a lightweight data product that changes how decisions get made. In all cases, success is defined by measurable impact, rigorous evaluation, and reliable execution.

Who We Are

EDO is the TV outcomes company. Our measurement platform connects convergent TV airings to the ad-driven consumer behaviors most predictive of future sales, helping advertisers, agencies, networks, streamers, and studios understand what works across linear and streaming TV.

We combine immediate engagement signals with decision science, vertical AI, and investment-grade data to help the advertising industry maximize media impact, optimize creative performance, and value every impression. EDO is headquartered in New York City and Los Angeles with office space in San Francisco. For employees residing full-time in NYC, SF, or LA, we have a hybrid work policy of three days in the office and two remote work days.

The Role

EDO is looking for a Senior Platform Engineer to help accelerate our shift toward a platform model. This is a senior IC role on the Infrastructure team focused on paved paths, reusable infrastructure patterns, and self-service workflows that help software, data, and machine learning engineers ship safely and efficiently.

Our environment is AWS-heavy and data-intensive, with heavy use of EC2, RDS, S3, SageMaker, MWAA/Airflow, Snowflake, dbt, Chef, Terraform, Spacelift, and emerging ECS/container patterns. The right person has strong AWS and infrastructure-as-code fundamentals, prior exposure to platform engineering practices, and the pragmatism to modernize existing systems without assuming everything should be rebuilt from scratch.

We approach infrastructure as an internal product: understanding engineers’ needs, prioritizing high-leverage platform capabilities, and iterating on tools and workflows that make teams faster, safer, and more self-sufficient.

What You Will Do

• Build and evolve EDO's internal platform capabilities: paved paths, reusable infrastructure modules, deployment standards, documentation, and self-service workflows.
• Own and improve Terraform and Spacelift-based infrastructure workflows, including module design, reviews, approvals, drift detection, and guardrails.
• Modernize existing AWS infrastructure, including EC2- and Chef-based systems, while helping teams adopt more standardized and repeatable patterns over time.
• Support production data and ML platform infrastructure, including MWAA/Airflow, Snowflake, dbt, SageMaker, S3, RDS, and related AWS services.
• Partner with software, data, and ML engineers as internal customers, turning recurring infrastructure needs into scalable platform capabilities rather than one-off support work.
• Improve deployment, CI/CD, observability, alerting, and incident response practices so teams can operate production systems with greater confidence.
• Expand pragmatic ECS/container deployment patterns where they create value, without treating Kubernetes as the default answer.
• Participate in a lightweight on-call rotation and use operational learnings to reduce toil, improve reliability, and strengthen the platform.

What We Are Looking For

• 6+ years of experience in platform engineering, infrastructure engineering, SRE, DevOps, cloud infrastructure, or similar roles.
• Experience building, operating, or contributing to an internal developer platform, infrastructure platform, developer productivity team, or similar platform-oriented function.
• Strong production experience with AWS, especially EC2, RDS, S3, IAM, networking, load balancing, and related operational patterns.
• Strong hands-on experience with Terraform or similar infrastructure-as-code tooling, including reusable modules and multi-environment patterns.
• Comfort working in a data-heavy environment and supporting technologies such as Airflow/MWAA, Snowflake, dbt, SageMaker, S3, and RDS.
• Product-minded approach to infrastructure: able to understand engineer pain points, prioritize high-impact platform work, document paved paths, and iterate based on adoption and feedback.
• Strong operational judgment, including debugging production systems, improving observability, and building platform patterns that support reliability, security, and cost efficiency.

Bonus Points

• Hands-on experience with Spacelift or similar IaC orchestration platforms such as Terraform Cloud or Atlantis.
• Experience helping an organization adopt platform engineering practices, including paved paths, golden paths, service templates, and developer-facing documentation.
• Experience with Chef, AWS cost management, security/compliance-driven infrastructure, or production ML/data science infrastructure.

Compensation and Benefits

EDO offers a competitive compensation package. Components of compensation include:

• Mid-stage equity and competitive salary
• Flexible Time Off
• Medical, dental and vision coverage: EDO provides full coverage for individual medical plans and partial coverage for dependent or family plans.
• 401(k) plan, FSA, HSA
• Commuter Benefits
• When in an office, employee meals, snacks, and more

In compliance with New York and California Pay Transparency Law, the salary range for this position is $170,000 to $190,000 plus equity. We note the salary information as a general guideline only, as actual compensation may vary from posting. We will consider various factors to determine the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, training, and business considerations.

EDO is an Equal Opportunity Employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status. All your information will be kept confidential according to EEO guidelines.

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

The Opportunity

At Zeta Global, identity is at the core of our marketing cloud. The Identity team builds and operates backend services that power the Zeta Identity Graph - collecting, resolving, and maintaining billions of behavioral, demographic, and transactional signals. These services enable people-based marketing at scale, ensure trust and transparency in how identity data is managed, and provide critical APIs and event streams consumed across Zeta’s platform. Our systems support more than 235 million consumer profiles and process billions of events monthly, requiring services that are highly available, low-latency, and built to scale

We are looking for a Lead Software Engineer who brings strength in both backend distributed systems and data engineering. In this role, you’ll design APIs and event-driven services, scale our systems to handle rapidly growing data volumes, and modernize our platform for resilience, transparency, and performance.

You Will:

• Design and build backend services and APIs for identity resolution, graph transparency, and integrations.
• Develop and optimize event-driven pipelines and workflows processing billions of signals.
• Deploy and operate cloud-native services on EKS/Kubernetes, leveraging Helm for repeatable deployments.
• Ensure reliability, observability, and scalability across services and data pipelines.
• Collaborate across engineering, product, and data teams to deliver end-to-end identity solutions.
• Mentor engineers and influence architecture and roadmap

You Have:

• 5+ years of experience in backend and/or data engineering at scale.
• Strong skills in Python, Java, or Scala, with expertise in APIs, distributed systems, and event-driven design.
• Hands-on experience with Kafka (or similar), Spark/Hive/Flink, and workflow schedulers (Airflow/Luigi).
• Proficiency with Kubernetes (EKS preferred) and deployment practices (Helm, service meshes).
• Solid knowledge of SQL, data modelling, and cloud platforms (AWS).
• Familiarity with columnar / NoSQL databases (Aerospike, Snowflake, HBase, Scylla, Couchbase).
• Strong communication skills and a track record of driving technical direction and mentoring teams.

Bonus Skills:

• Experience with large-scale or multi-tenant distributed systems.
• Exposure to real-time streaming frameworks (Flink, Storm).
• Knowledge of open table formats (Iceberg, Hudi, Delta Lake).
• Background in security, compliance, or privacy related to identity systems.

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

SALARY RANGE

The salary range for this role is $150,000 - $200,000, depending on location and experience. 

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

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