MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

As a Staff Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and even Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.

We are looking to speak to candidates who are based in Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Columbus, Dallas, Miami, Nashville, New York City, Philadelphia, Raleigh, Washington DC, Tysons for our hybrid working model.

Position Expectations

• Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Develop a strategic approach to program management that balances agility and process. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Build strategic partnerships with Product, Design, and Engineering stakeholders
• Expand knowledge into new domains as called upon
• Act as a mentor to junior TPMs and lead by example
• Embody MongoDB's core values and leadership principles

The right candidate for this role will be

• Experienced with 10+ years of working in an engineering organization leading complex cross-functional technical programs
• Experienced with 5+ years of Software development background
• Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
• Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
• Skilled at communicating across a diverse set of engineers and stakeholders
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
• Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
• Familiar with MongoDB or a comparable technology

Nice to have!

• Exposed to generative AI and Machine Learning
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack
• Familiar with tools and methodologies for code analysis, refactoring, and automated testing

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 2263203305

About Us:

Sauce Labs is the world's largest full-lifecycle, test automation platform, and the company behind Selenium. Trusted by 80% of the world's top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. With a proprietary dataset of 8.7 billion test runs, Sauce Labs empowers the Fortune 2000 to bridge the gap between AI-driven code generation and enterprise-grade software quality. Learn more at saucelabs.com.

The Role:

This pivotal role drives the design and implementation of high-value features and the foundational Error-Reporting/Backtrace platform. This is a strategic product in the Sauce Labs portfolio, and you will be instrumental in enabling customers to analyze multi-dimensional data and debug at scale to resolve their business-critical production issues. Your solutioning and development expertise in native, low-level systems (Rust, C/C++) will accelerate the evolution of this intricate product with a highly performant custom columnar database. Core Linux backend skills and a DevOps perspective are essential to design and evolve a scalable, maintainable platform. You will collaborate remotely with a global engineering team on new capabilities, enhancing backend performance, reliability, data analysis, and user experience. If you have compelling code to share, we would love to see it—we hire for demonstrable talent first!

Responsibilities:

• Extend core subsystems including work scheduling, networking (HTTP), storage, indexing, and data analysis. Performance-sensitive components are primarily in Rust and C/C++.
• Enhance platform observability by integrating bespoke and off-the-shelf OpenTelemetry capabilities, encompassing metrics, tracing, and profiling, and evolving Grafana dashboards to provide deeper insights.
• Collaborate with business and management functions to develop and execute the product roadmap.
• Provide technical leadership, advising on investments, leading solution design and development, and mentoring junior staff.
• Participate in on-call rotation.
• Contribute to improvements in the software development lifecycle for increased velocity and quality.

Required Skills:

• 7+ years of development experience in C/C++ and Rust.
• Demonstrable skill in developing specialized data structures, algorithms, and supporting infrastructure for real-world workloads.
• Solid experience with cloud platforms (GCP, AWS).
• Proficiency with live and post-mortem debugging tools.
• Expertise in the development of AI-driven features, as well as agents and skills integrated with internal workflows.
• Strong experience managing/scripting CI and scaling infrastructure using DevOps tools like Jenkins, Docker, Kubernetes, and Salt.
• You are autonomous, take initiative, and act on it.
• You stay current with the field, having read at least 2 relevant computer systems papers in the last year.
• You have a proven track record of collaboration and pragmatism, leveraging the strengths of others to build great products.

This Saucer can be found globally.  We believe in the power of in-person collaboration to build strong relationships and drive innovation. To support this, our office models are tailored by region:

• Poland, Berlin, and the US: We operate on a hybrid basis, offering flexibility alongside collaboration with in-office days as required.
• India: We operate in-office 5 days a week to maximize team synergy and real-time collaboration and mentorship.

Regardless of location, Saucers living near an office are expected to be present and engaged with their local teams.

Please note our privacy terms when applying for a job at Sauce Labs.

Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status.

Security responsibilities at Sauce

At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You’ll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a ‘security first’ approach to how we design, build & run our products and services.

Toshiba Global Commerce Solutions is looking for a high-level Principal Technical  Business Analyst and Customer Product Owner that will lead complex, enterprise-scale retail technology engagements, partnering closely with clients, product, and engineering teams to translate business objectives into high-quality, scalable solutions. This role serves as a trusted advisor, guiding requirements definition, backlog prioritization, scope management, and delivery execution while advocating for core product capabilities. The position provides leadership across projects, mentors other Business Analysts, and drives best practices within the organization, leveraging deep expertise in retail operations and Point of Sale systems to deliver measurable business value.

Must have 10+ years of experience in the retail industry

Responsibilities:

• Lead large, complex customer engagements, ensuring that business requirements are clear and achievable. Monitor project progress and address any issues that arise, working to ensure that the project delivers value to both the client and Toshiba. 

• Analyze client business requirements to determine the best approach to meeting the client's needs (e.g., existing functionality, new feature). 

• Advocate for product as appropriate for the given project and guide customers in their decision making.   

• Conduct interviews, surveys, and workshops with clients to gather an understanding of the what and why behind their business needs.   

• Accountable to define and document project scope using artifacts received from sales and the client, information gathered in the workshops, and your knowledge of core product.  Advocate for the use of core product functionality to solve business needs and reduce project scope. 

• Analyze and document highly complex requirements and translate client requirements into product requirements including unhappy path and edge cases and ability to discern and include in requirements the impact of the change to other areas of the system. 

• Create and maintain requirements documentation that clearly and accurately conveys what is changing and why, with both client and product perspectives. 

• Accountable for overseeing and reviewing work performed by BAs on their project(s) ensuring the documented requirements are fit for both the client and product.  

• Learn Toshiba systems and become a system SME with extensive retail knowledge. 

• Manage a client's Backlog as a lead project BA with an understanding of the Gaps and understands the priority and milestones to which features are needed. 

• Build a strong relationship and is seen as a trusted advisor to the client and the project team. 

• Research client questions regarding functionality by using test systems, reading documentation or reaching out to SMEs as needed to get required answers.  

• Support the development team during the build phase. 

• Review and approve test cases and scenarios and help with the execution of testing to ensure that solutions meet business requirements. 

• Manage scope by identifying and calling out scope changes and can have scope conversations with the client. 

• Leads major process improvement of the BA team through helping to define BA best practices, special projects and mentorship of other Business Analysts. 

• Aids in change management of new processes and procedures within the BA or Professional Services Organization. 

• Up to 25% travel 

Required Qualifications:

• 12+ years of experience as a Technical Business Analyst supporting enterprise-scale solutions
• 10+ years of experience in the retail industry
• Extensive experience partnering with software development teams in complex, multi-phase delivery environments
• Proven expertise in Agile development methodologies
• Exceptional analytical, problem-solving, and critical-thinking capabilities
• Outstanding written and verbal communication skills, including executive-level stakeholder engagement
• Strong leadership, mentorship, and team collaboration skills
• Demonstrated experience creating high-quality product and requirements documentation
• Self-directed with a strong sense of ownership and accountability
• Deep domain expertise in Retail Point of Sale (POS) systems
• Fluent in spoken and written English
• Proven ability to lead teams and influence outcomes without direct authority

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

Toshiba Global Commerce Solutions is seeking a Technical Product Manager to help scale the core IoT and SaaS platforms that power our retail software solutions across edge devices and cloud services. 

Open to candidates within the Frisco, TX or Raleigh-Durham, NC Area

This role owns product direction for core platform capabilities including IoT device management, SaaS platform management, operational tooling, and platform readiness. These capabilities support the deployment and operation of retail software solutions across edge devices and cloud services. 

The focus is on enabling scalable growth by reducing cost to serve and operational effort as deployments expand. This includes improving deployment and onboarding efficiency, increasing automation, and enabling more efficient operation of distributed solutions spanning edge devices and SaaS platform services. The role also drives sustainable platform evolution by making informed tradeoffs across scalability, reliability, operability, and long-term platform maintainability within a globally deployed, cloud-connected solution portfolio. 

The Technical Product Manager works closely with engineering, operations, and product teams to ensure the platform evolves in ways that support scalable deployments, operational efficiency, and long-term platform sustainability. This role requires strong technical fluency, systems thinking, and the ability to balance scalability, reliability, and usability as the platform grows. 

Key Responsibilities 

• Define and prioritize platform product capabilities across IoT device management, SaaS platform services, and operational tooling. 

• Own and maintain the platform roadmap and backlog, aligning platform investments with product, operational, and business priorities. 

• Drive platform capabilities and automation that reduce onboarding time, operational effort, and cost to serve as deployments scale 

• Partner with engineering leadership to evaluate technical constraints, drive platform tradeoffs, and prioritize improvements that enhance scalability, reliability, and operational efficiency. 

• Translate user, operational, and business needs into clear, actionable platform requirements 

• Contribute to SaaS platform management capabilities that enable: 

• Secure system configuration 

• Access and permissions management 

• Operational visibility and system health monitoring 

• Day-to-day platform management at scale 

• Represent the needs of internal platform users, including operations, customer success, and product teams 

• Support platform readiness across hybrid deployments (on-prem and cloud), with emphasis on scalable platform design 

• Collaborate across teams and geographies, bringing clarity and structure to complex or ambiguous problem spaces 

Required Skills & Experience 

• 8+ years of experience in product management or technical product roles 

• Experience working on SaaS platforms, IoT systems, or cloud-based products 

• Experience managing or supporting hybrid deployments (on-prem and cloud) with attention to scalability and operational readiness 

• Strong ability to write clear, actionable requirements and break down complex systems into manageable components 

• Technical fluency sufficient to engage deeply with engineering teams and reason about system-level tradeoffs 

• Ability to understand how platform decisions impact scalability, performance, and operational footprint over time 

• Exceptional communication skills, with the ability to present complex concepts to both technical and non-technical audiences 

• Strong organizational skills with the ability to manage multiple priorities effectively 

• Self-motivated and effective in cross-functional, globally distributed environments 

Preferred Qualifications 

• Experience supporting internal-facing platforms or operational tooling 

• Familiarity with SaaS delivery models and cloud-based systems 

• Exposure to analytics, observability, or platform monitoring tools 

• Experience working in scaling or growth-stage SaaS environments 

• Experience with retail technology or other operationally constrained enterprise environments, with an understanding of on-prem realities, legacy systems, and the practical limitations common in retail deployments 

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 
 
The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy. 
 
Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following: 
 

• Group health coverage (medical, dental, & vision) 

• Employee Assistance Programs 

• Pre-tax spending accounts 

• 401(k) plan (with company match) 

• Company provided life insurance 

• Pet Insurance 

• Employee discounts 

• Generous paid holiday schedule, paid vacation & sick/personal days 

EEO: 
 
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 
 
Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation 
 
DIVERSITY, EQUITY & INCLUSION: 
 
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future. 

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

This Enterprise Account Executive role is critical for driving new logo revenue growth within the financial services sector by identifying, sourcing, and closing complex, high-value deals. The position requires a proven outbound hunter with deep domain expertise and strong business acumen to position high-resiliency telecom solutions that address critical industry demands like anti-fraud, network redundancy, and compliance. The AE will act as a trusted strategic advisor and manage the full new business sales cycle from prospecting through contract negotiation.

What You'll Do:

• Develop and execute strategic territory plans focused exclusively on new logo acquisition within the North American financial services sector.
• Consistently self-source and build a robust pipeline of new opportunities through targeted outbound efforts.
• Lead complex, full-cycle sales engagements, resulting in the close of six- and seven-figure Annual Recurring Revenue (ARR) deals.
• Apply deep domain expertise to position and sell high-resiliency voice solutions (e.g., anti-fraud, network redundancy) that address the financial services industry's stringent requirements for governance, compliance, and risk.
• Act as a strategic advisor to C-level executives and technical buyers to guide them on cloud migration and optimizing their voice communication infrastructure.
• Cultivate and maintain executive-level relationships, leading complex contract negotiations across legal, security, and procurement stakeholders.
• Serve as the internal orchestrator, collaborating across Product, Legal, and Operations teams to structure complex new customer deals and align resources.
• Manage a robust and accurate sales forecast and pipeline for new business opportunities, ensuring high data integrity.

What You Need:

• Education: BS/BA Degree or equivalent experience.
• Experience: 5+ years of experience in enterprise software or telecom new logo sales, with a track record of consistently exceeding quota attainment in complex six- and seven-figure deals.
• Knowledge: Deep, applied domain expertise in the Financial Services and Telecom sectors, specifically concerning complex cloud migration, high-resiliency voice solutions, global regulatory compliance (UCaaS/CCaaS), and leveraging API-first platforms.
• Skills: Exceptional ability to cultivate C-level relationships; proven expertise in strategic outbound prospecting, full-cycle sales management, and complex contract negotiation; strong business acumen and cross-functional communication skills.

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

As Website Growth Manager, you will be responsible for ensuring our website delivers measurable growth in leads and product signups. You’ll own the strategy and execution for conversion rate optimization, personalization, and analytics — with a special emphasis on leveraging AI to accelerate insights and experimentation. You’ll partner with design, engineering, and product marketing to create high-performing landing pages, scalable infrastructure, and compelling messaging.

This role is ideal for a data-driven, AI-savvy marketer who thrives at the intersection of analytics, UX, and experimentation.

What you’ll do:

• Optimize the website for conversion by running A/B tests and implementing personalization, leveraging AI tools (e.g., Clay, ChatGPT, Claude) to accelerate insights and deliver tailored messaging.
• Partner with the SEO team to optimize website content for SEO, focusing on AI-driven search and product-led SEO, where applicable.
• Partner with design, product marketing, and demand generation on landing pages, site redesigns, and information architecture improvements to drive usability and conversions to leads and trials.
• Lead and prioritize the web development queue, balancing growth experiments, campaign support, and search optimization.
• Own website analytics and attribution: build dashboards, track conversions, and partner with Marketing Ops and engineering on reporting and funnel visibility.
• Integrate qualitative research (usability tests, heatmaps, surveys) with qualitative data, using AI-driven analysis to refine conversion paths.
• Ensure site quality, scalability, and performance through audits, monitoring, and AI-based anomaly detection.
• Recommend and manage tools for analytics, testing, personalization, and AI-enhanced web  marketing.
• Update and publish new content/web pages on Webflow.

About you:

• 4+ years in web or growth marketing, ideally in B2B SaaS.
• Proven track record running A/B tests and driving measurable conversion improvements.
• Strong ability to apply AI for personalization, content optimization, and data analysis.
• Hands-on experience with AI tools (e.g., Clay, ChatGPT, Claude, or similar).
• Proficiency with Webflow and Optimizely (or similar tools).
• Experience in web analytics platforms (GA4, Mixpanel, Amplitude) and attribution modeling.
• Knowledge of tracking and measuring AI search/chat traffic (referrals, click-throughs, attribution).
• Understanding of technical web performance (Core Web Vitals, page speed, SEO best practices).
• Experience collaborating with SEO teams to drive product-led SEO and optimize for AI-driven search.
• Familiarity with AI-first search standards like LLMs.txt and schema markup.
• Strong project management and cross-functional collaboration skills.
• Bonus: experience with AI-supported localization and multi-language web operations. Language skills in Spanish, French, and/or Portuguese.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 13,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.

We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion.

As the AI GTM Engineer, Growth Marketing, you’ll build and scale the technical foundation behind MaintainX’s acquisition engine. Reporting to the VP, Growth Marketing & Strategy, this is a hands-on, embedded role within the Growth Marketing team, where you will partner directly with marketers to design, build, and launch campaigns powered by automation and AI. You won’t operate as a separate engineering function, you’ll work side-by-side with Customer Marketing, Performance Marketing, SEO & GEO, Lifecycle, and Field Marketing teams to turn campaign ideas into scalable systems and live experiments. This role is critical to building an AI-native, system-driven marketing engine at MaintainX, enabling us to scale acquisition through automation, personalization, and experimentation.

What you'll do:

• Partner with Marketing to Build & Launch Campaigns
• Work directly with Growth marketers to ideate, design, and launch acquisition campaigns
• Translate campaign ideas into scalable systems, automations, and experiments
• Rapidly prototype and iterate on new growth plays (landing pages, outbound, paid, lifecycle)
• Build Systems That Power Campaign Execution
• Develop tooling for programmatic landing pages, ad creative generation, and email workflows
• Enable marketers to launch campaigns faster through reusable systems and automation
• Balance speed (quick tests) with scalability (systems that can be reused)
• Embed AI into Marketing Workflows
• Partner with marketers to identify high-leverage use cases for AI in campaigns
• Build and deploy AI-driven systems for:
• Creative generation and testing
• Personalization across channels
• Outbound messaging and sequencing
• Turn one-off experiments into repeatable campaign infrastructure
• Own Experimentation with Marketing
• Co-design and implement experiments across paid, SEO, lifecycle, and web
• Build tooling to track performance, attribution, and testing outcomes
• Enable faster, data-driven iteration across campaigns

Audience, Segmentation & Personalization

• Partner with marketers to define target audiences and ICP segments
• Build systems to dynamically segment, enrich, and activate audiences across channels
• Enable real-time personalization across the funnel

• Marketing Data & Performance
• Ensure clean data flows from marketing channels into CRM and analytics systems
• Build dashboards and reporting layers for campaign performance and funnel metrics
• Improve visibility into CAC, conversion rates, and pipeline generation 

What you’ll bring:

Technical Skills

• Strong programming ability (Python, JavaScript, or similar)
• Experience working with APIs, automation frameworks, and event-driven systems
• Strong SQL skills and experience with data warehouses (Snowflake, BigQuery, etc.)
• Experience integrating tools like Salesforce, HubSpot, Segment, Webflow, etc.
• Experience deploying AI/LLM workflows into production
• Marketing Systems Experience
• Experience working closely with marketing teams to build and launch campaigns
• Strong understanding of paid media, SEO, lifecycle marketing, and web conversion flows
• Experience building systems that directly support campaign execution and optimization
• Mindset
• Thinks like a marketer, builds like an engineer
• Optimizes for speed, iteration, and measurable impact
• Focused on pipeline and revenue outcomes, not just outputs
• Defaults to automation and scalable systems over manual work

About you:

• 5+ years in growth engineering, marketing engineering, or technical growth roles, with experience building systems that support marketing and acquisition.
• Strong ability to partner with marketers to design and launch campaigns, and translate those into scalable systems and automation.
• Proficiency in SQL and at least one programming language (e.g., Python, JavaScript), with experience building scripts, workflows, or internal tools.
• Experience working with APIs, data pipelines, and integrating marketing tools (e.g., Salesforce, HubSpot, Segment).
• Experience applying AI/LLMs to automate or scale marketing workflows (e.g., content generation, personalization, outbound).
• Solid understanding of paid media, SEO, lifecycle marketing, and experimentation frameworks.
• Strong analytical skills with experience in testing, attribution, and performance measurement.
• Entrepreneurial mindset: thrives in fast-paced, test-and-learn environments with a bias toward speed and execution.
  
  

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the company’s pre- and post-sales customer motion. The team supports growth by bringing technical ownership across the full customer lifecycle, from discovery and evaluation through implementation, adoption, retention, and expansion.

As a Customer Engineer, you are the primary technical resource for a portfolio of Commercial accounts. You partner with Account Directors to own discovery, demos, onboarding, technical health, risk, and expansion strategy. You serve as a trusted technical advisor who helps customers drive outcomes with Pendo.

This role is based in our Raleigh office.

What this looks like day-to-day

• Customer acquisition: Partner with Account Directors to understand customer pain, business goals, and technical requirements. Craft and deliver demos, define success criteria, guide installation, and lead hands-on technical evaluations and workshops.
• Technical discovery and implementation: Lead discovery conversations across product stacks, integration environments, and customer goals. Own onboarding for purchased modules, troubleshoot integrations, and answer technical questions related to APIs, data models, configuration, and front-end implementation.
• Adoption and value: Monitor usage signals, identify low adoption or configuration drift, and act before issues become escalations. Facilitate enablement workshops, support account health planning, and help customers measure and articulate the ROI of Pendo.
• Retention and expansion: Identify technical expansion paths in your portfolio and hand them to Account Directors with clear deployment plans and business rationale. Support growth opportunities by bringing a strong technical point of view on customer needs, readiness, and value.
• Risk ownership: Own the technical dimension of account risk, including champion turnover, integration issues, stalled rollouts, and technical blockers. Document risks in Salesforce, build mitigation plans with Account Directors, execute resolutions, and escalate to leadership when broader support is needed.
• Account operations: Maintain accurate account documentation in Salesforce and keep Account Directors informed on priorities, risks, and next steps. Use tools including Salesforce, Pendo admin, Gong, and AI workflows to support account research, call preparation, knowledge capture, and troubleshooting.
• Team contribution: Contribute to the Customer Engineering knowledge base, document fixes, share playbooks, and coach peers. Own outcomes beyond your portfolio by helping improve how the team works, scales, and solves recurring technical challenges.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 3 to 5 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Success Engineering, implementation, or professional services.
• Hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to inspect, troubleshoot, and configure front-end implementations.
• Experience managing a portfolio of accounts with competing priorities, customer needs, technical workstreams, and commercial deadlines.
• Ability to explain technical concepts clearly to technical and non-technical audiences, including customers, Account Directors, and internal stakeholders.
• Experience working in enterprise software and complex B2B customer environments.
• Active use of AI tools to accelerate workflows such as account research, call preparation, troubleshooting, and knowledge capture.
• Ability to operate effectively in a pod model by knowing when to lead, when to partner with an Account Director, and how to stay aligned across the customer lifecycle.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling.
• Familiarity with product management, user experience, or digital transformation domains.
• Experience with data integration, event tracking, or analytics instrumentation.
• Track record of owning technical metrics such as adoption and implementation quality alongside commercial outcomes such as retention and expansion.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.

Compensation: The expected On-Target Earnings (OTE) range for this role is USD $158,959 - USD $198,699, with a 70/30 base-to-variable compensation split.

Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

The ideal candidate will investigate and troubleshoot the various equipment, applications and tools that support Bandwidth’s voice and messaging network infrastructure. This is a role that requires individuals to display diligence and quickly learning skill sets ranging from IP networking to VoIP knowledge in a complex troubleshooting environment.

This position is 3rd shift and hours will be from 11pm - 9am EST Wednesday- Sunday. 

What You'll Do:

• Perform identification classification, prioritization of incidents affecting the Bandwidth network
• Create and maintain trouble tickets with service providers and internal teams to drive incidents to resolution
• Perform tasks associated with resolving high-priority incidents; coordinating troubleshooting bridge, engaging internal resources and service providers
• Take ownership of each incident and perform escalations where required
• Troubleshoot VoIP calls at the SIP level
• Follow processes and procedures provided by senior NOC personnel

What You Need:

• Education: Bachelors degree or relevant work experience
• Experience: 1-3 years working in a network operations environment 
• Knowledge: Understanding of carrier-level VoIP-based technologies. Possess excellent technical problem-solving skills and attention to detail
• Skills: Flexibility to work additional shifts where required. Strongly self-motivated, willing to overcome challenging problems and identify new opportunities for process improvement. Ability to prioritize work while multi-tasking. Ability to work independently and take ownership of issues with limited supervision. Excellent written and oral communication

Bonus Points:

• Experience: 2 or 4 year Technical degree or experience working in technical environment
• Technical industry certifications is a plus
• Technical troubleshooting experience

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Position Overview

The Senior Marketing Specialist serves as a strategic partner to technical and business development leaders, advancing the firm's growth efforts across the Water Resources and Transportation markets.

This role will lead the development of high-impact proposals, qualifications, presentations, award submissions and conference materials that align with client needs and long-term growth objectives. Working closely with internal teams and external partners, the Senior Marketing Specialist shapes pursuit strategy and messaging that clearly articulates the firm's strengths, experience and value in a competitive marketplace.

The ideal candidate blends strategic thinking with creative execution and brings a working knowledge of the A/E/C industry. Strong collaboration skills and the ability to translate technical content into compelling narratives are essential to success in this role.

A minimum of 5 to 7 years of marketing experience in the A/E/C industry is required, with preference given to candidates with previous experience working with Water Resources and/or Transportation projects and teams.

Key Responsibilities

Proposal Development: Work as a collaborative member of the marketing, communications, and BD teams to support the firm's pursuit efforts, including: 

• Take ownership of the preparation of proposals and teaming materials, working alongside technical staff. 
• Partner in the development and implementation of comprehensive marketing strategies to enhance brand visibility, generate leads, and support business objectives.
• Partner with Pursuit Manager to lead the end-to-end pursuit process from initial planning through delivery for all aspects related to the pursuit process, including strategy, proposal storyboarding, outline, schedules, workflow, and graphic resource requirements in the development of the proposal / interview deliverables.
• Develop proposal messaging (written and visual), write original content, collaborate with graphic designers, and other proposal coordinators when necessary.
• Work with technical staff to develop strategic win plans.
• Support / facilitate debrief efforts.
• Consistently maintain customer relationship management (CRM) database, including incoming leads, follow-up and tracking of opportunity status. 
• Facilitate and support service line-specific marketing, via project award submittals, digital messaging, project photography, business development and; state DOT pre-qualification management and renewal. 
• Search for, identify, and process potential opportunities.

Knowledge + Content Management:

• Have a full comprehensive understanding of McAdams’ portfolio of work, project types, and firm-wide capabilities with a concentration in our Water Resources and Transportation service lines.   
• Maintain and regularly update a library of standard proposal content, including resumes, project information, and past performance data in our system of record (Vantagepoint). 
• Ensure all marketing materials adhere to brand guidelines, are error-free, and align with our business objectives.   
• Develop a deep knowledge of the firm’s strategic objectives, key personnel, major projects, and target audiences to enhance proposal and pursuit efforts.

Trade Show + Events: Work as a collaborative member of the marketing, communications, and BD teams to plan / prepare our technical team members for attendance at industry conferences.  

• Alongside Pursuit Manager, lead in the planning and coordination of trade shows, client events, and sponsorships across all metros. 
• Maintain and organize trade show, client event, and sponsorship schedules. 
• Coordinate logistics, promotion, and follow-up activities. 
• Coordinate the development of new materials to support marketing activities. 
• Order event material and SWAG inventory, company-wide.

Collaboration + Coordination:

• Work closely with service line leaders, project managers, and other technical staff to gather, curate, and refine proposal content to ensure cohesive messaging and branding.
• Coordinate proposal input and review cycles, managing timelines and responsibilities to meet submission deadlines.
• Facilitate regular proposal planning meetings to ensure alignment with client expectations and proposal objectives. 
• Train and mentor Marketing Specialists I + II.

Support:

• Consistently maintain customer relationship management (CRM) database, including incoming leads, follow-up and tracking of opportunity status.
• Assist in formatting and developing content for project interviews and presentations, including graphics, slide decks, and other visual aids.

Skills + Experience

• Education: Bachelor’s degree in marketing, business, communications, or related field.
• Experience: 5-7 years of professional marketing experience in the A/E/C industry. Must have at least 4 years of experience with the proposal process (RFQ/P).  Previous experience working with Water Resources and/or Transportation projects and teams preferred.
• Skills: Exceptional communication (written, verbal, and copy-editing), organization, team-building, and relationship management skills. Proficiency in Microsoft Office Suite (OneNote, Outlook, Teams, Word, Excel, and PowerPoint), and Adobe Creative Suite (InDesign, Illustrator, Photoshop). Knowledge of Open Asset and Deltek Vantagepoint preferred. 
• Creativity: High level of creativity and innovation in the creation of compelling marketing materials and campaigns through thoughtful storytelling. Ability to think outside the box and drive new ideals. 
• Time Management + Organization: Self-motivated with an ability to independently manage and organize multiple projects simultaneously with attention to detail in a deadline-driven environment.
• Team Player: Ability to work collaboratively (internal and external) within a team to meet a deadline
• Adaptability: Flexible and responsive to changing project requirements, able to handle shifting priorities with ease.

Work Environment + Physical Demands

The characteristics described below are representative of those encountered while performing the essential functions of this position. When properly requested and when feasible (without undue hardship to the company), reasonable accommodation will be made to enable individuals with disabilities to perform essential job functions.

• Work will primarily be in an office setting with limited opportunities to be exposed to adverse environmental conditions.
• Work will be primarily working with fingers by picking, pinching, typing, and grasping often with repetitive motion. 
• Must have visual acuity for viewing a computer screen, the ability to talk, hear and sit for extended periods of time.
• Must be able to carry, lift and push/pull up to 5 pounds frequently and up to 30 pounds occasionally. 
• Additional physical duties may be required as necessary.

Roadway Senior Project Manager 

Benesch is seeking to hire a Senior Project Manager to join the Roadway Design team in Raleigh! In this position, you'll hold a management position with guidance from senior leadership. This role entails supervising staff, mentoring their technical skills, and contributing to project management on NCDOT projects and beyond.

Location 

This position will work in our Raleigh office on a hybrid work schedule.

The Impact You Will Have

• Provide guidance and direction in technical project elements, ensuring the accuracy and effectiveness of analyses and designs, thereby enhancing project outcomes and client satisfaction
• Communicate technical progress and issues to Project Managers promptly, facilitating informed decision-making and proactive problem-solving, ultimately contributing to project efficiency and success
• Train and mentor staff, imparting technical knowledge and skills and fostering a culture of continuous learning and professional growth within the team
• Perform, review, and manage technical analyses and designs, ensuring completeness and compliance with quality standards, thereby mitigating risks and ensuring project integrity
• Assist with business development and proposal development, leveraging technical expertise to secure new opportunities and drive company growth
• Serve as a Subject Matter Expert on projects, providing specialized knowledge and insights to optimize project outcomes and deliver added value to clients
• Share knowledge to enhance organizational learning and performance, facilitating continuous improvement and innovation across projects and teams

What You Will Need

• Bachelor’s degree in a related field
• Professional Engineering license in NC
• Previous NCDOT project experience and understanding of NCDOT processes and procedures preferred
• Showcase strong analytical and problem-solving skills, enabling efficient decision-making and resolution of complex technical challenges
• Demonstrate effective oral and written communication skills to interface with stakeholders, fostering clear and transparent communication channels and promoting collaboration
• Possess strong verbal and written communication skills, facilitating clear and concise interactions with clients, team members, and stakeholders

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

The Global Service Delivery team is dedicated to providing a world-class end-to-end customer experience across our products and services. As a Service Delivery Manager, you will serve as the primary liaison and advocate for strategic accounts, managing them autonomously to ensure operational excellence. As a key advisor to senior leadership, the Service Delivery Manager collaborates with sales on account strategy and revenue growth, conducts regular service reviews, and works to boost customer satisfaction and service adoption.

What You'll Do:

• Build and sustain strong relationships with your portfolio of strategic and high-value customers, acting as a trusted advisor and advocate throughout their journey with Bandwidth. As the primary contact for these key accounts, you will manage all aspects of the customer relationship, including tailored service solutions and customized support. Proactively identify and address potential issues before they affect the customer, mitigating churn risk, safeguarding revenue, and ensuring a seamless experience. Additionally, you will be responsible for preparing meeting materials, including slide decks and agendas, to facilitate productive discussions and align on goals and strategies.
• Collaborate with internal teams, such as Product and Operations, to address customer challenges, highlighting areas for improvement and assisting in the identification of potential innovations.
• Leverage in-depth technical knowledge to share best practices with customers to help them effectively utilize our services while identifying and alerting on potential risks, minimizing downtime and potential revenue loss.
• Facilitate root cause analysis and problem-solving initiatives by partnering with Product, Operations, and Development teams to tackle complex customer issues and put preventive measures in place.
• Relay customer feedback to leadership, providing insight about potential product and service enhancements.
• Serve as key contact within the Operations department to facilitate smooth interaction among teams, ensuring timely response and solution delivery for customer requests.
• Identify and suggest improvements to existing processes to enhance customer experience and operational efficiency.
• Collaborate with internal teams and leadership to implement new processes and tools that enhance service delivery and boost customer satisfaction, to support operational excellence.
• Engage with a diverse range of clients and internal teams, valuing different perspectives and fostering cooperation to achieve positive outcomes.
• At times, they may be required to join and lead after-hours conference bridges in the event of a major service outage or event.
• Some travel is required to client site(s), both domestic and (potentially) international.

What You Need:

• Education: 4 Year college degree required
• Experience: 3+ years experience in customer-facing account management or program management role, with strategic customers. Familiarity with customers generating significant annual revenue. Experience in engaging with leadership and contributing to C-Level discussions.
• Knowledge: The ideal candidate will be familiar with Program Management, VoIP, VoIP routing, Local Number Portability (LNP), and account management experience.
• Skills: Experience managing complex and challenging relationships with large ($10 Million USD annual revenue) customers, Management, API and basic software development, Project Tracking Software (Jira), CRM (Salesforce), Microsoft Excel, PowerPoint, Customer Ticketing Platforms (Zendesk), Google Suite.

Bonus Points:

• Experience: The candidate would demonstrate a strong history of customer management and support. 3+ years of strongly demonstrated customer support, ideally with wholesale/enterprise accounts, and specifically in Telecommunications, VoIP, 9-1-1 VoIP, PSAP experience, or 9-1-1 dispatch experience.
• Knowledge: Knowledge of VoIP and VoIP 9-1-1 familiarity is strongly preferred. The ideal candidate will demonstrate an understanding of SIP routing and terminology. Knowledge of LNP (Local Number Portability), and familiarity in working with wholesale scaled businesses.

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

As our Sr. Technical Project Manager you will… 

Lead the planning and delivery of internal digital, web, and systems initiatives that support the agency’s operations and long-term scalability. Sitting within the Enterprise Operations team, this role works at the intersection of business needs, technical execution, and operational rigor.

You will partner closely with leadership, Tech Ops, and cross-functional teams to turn complex requirements into clear plans, coordinate delivery across multiple workstreams, and help ensure internal tools and platforms are effective, scalable, and well managed. This role is ideal for someone who brings strong project management discipline, technical fluency, and experience operating in an agency environment where priorities move quickly and teams must stay highly aligned.

Be Accountable and Responsible

• Own the end-to-end coordination of internal technical projects, including scoping, estimates, timelines, budgets, dependencies, risks, and change management
• Act as a key bridge between leadership and technical teams, translating business priorities into structured execution plans and communicating delivery status, tradeoffs, and risks clearly
• Partner with Tech Ops and other internal stakeholders to support the delivery and ongoing evolution of internal platforms and tools, including the MERGE Website, AI Garage, Intranet, and other operational systems
• Coordinate projects across website development, CMS environments, custom applications, internal tools, and marketing technology platforms
• Support work involving enterprise and marketing systems such as Salesforce, Adobe, HubSpot, ERP and CRM platforms, and other connected applications
• Bring structure to project delivery across teams by leading planning, estimation, documentation, status reporting, and meeting execution
• Manage resource planning and capacity coordination across disciplines, helping assign work realistically, balance priorities, and maintain delivery momentum without overloading teams
• Identify risks, blockers, and scope issues early, and work with stakeholders to resolve them before they impact budgets, timelines, or quality
• Track project financials, actual hours against plan, and scope changes to support sound operational decision-making and overall delivery health
• Help enforce consistent agency delivery practices and align project execution with established PMO standards and best practices
• Identify opportunities to improve workflows, strengthen team coordination, and support the implementation of more efficient or AI-enabled operational processes where appropriate

What success looks like

• Internal projects are delivered with clear plans, realistic timelines, and strong coordination across teams
• Leadership and stakeholders have visibility into progress, risks, resource needs, and scope changes throughout the project lifecycle
• Resource planning is proactive, balanced, and responsive to changing priorities 
• Delivery processes become more consistent, efficient, and scalable over time, with lessons learned shared across teams
• Internal platforms and operational systems are supported by disciplined project execution that improves usability, reliability, and business value

These are the qualifications we’re looking for

• 6+ years of experience in technical project management, digital operations, or similar, within an agency, enterprise, or complex cross-functional environment
• Strong experience managing technical projects from kickoff through delivery, including scoping, estimation, scheduling, budgeting, risk management, and stakeholder communication
• Proven ability to work across disciplines such as Engineering, Creative, Data, Client Experience, Finance, Talent, and Operations to align delivery with broader business goals
• Experience with resource planning, capacity management, and coordinating work across multiple teams and competing priorities
• Familiarity with website development, CMS platforms, marketing technology ecosystems, custom applications, and internal business systems
• Working knowledge of modern software delivery practices and the SDLC, including Agile, Waterfall, and evolving AI-enabled workflows
• General familiarity with technical environments such as GCP, Firebase, CRM and ERP systems, and integrated marketing platforms
• Ability to translate technical constraints into business implications and communicate effectively with both technical and non-technical stakeholders
• Strong judgment, organization, and follow-through, with a practical approach to solving problems and improving how work gets done
• Familiarity working in environments with data privacy, security, and compliance considerations such as GDPR, SOC2, and CCPA

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $89,000 - $118,000 based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.  

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

#LI-DP1

#LI-HYBRID

Civil/Track - Project Engineer 

We are seeking to hire a licensed Project Engineer in our Civil/Track Design department, part of our thriving Railroad Services group. In this role, you will have the opportunity to gain hands-on experience, collaborate with seasoned Project Managers, Engineers, and Technicians, and contribute to projects for Class I, short line, and commuter rail clients. As a Track Engineer at Benesch, you will play a pivotal role in designing and engineering various rail and transit systems, including light rail (LRT), heavy rail (HRT), and commuter, freight. You will work in a collaborative, multidisciplinary engineering environment, closely coordinating with design teams to deliver innovative solutions for our clients.

Benesch’s Railroad Division is made up of highly skilled rail professionals, many of whom are former employees of operating railroads. This firsthand experience working to design and maintain active rail systems uniquely equips our team to develop innovative solutions to a wide variety of rail projects.

Location

This position offers a hybrid work schedule with the flexibility to work from the following offices that host a Railroad-Track team and focus on Railroad-Track business development: Omaha, NE; Milwaukee, WI; Chicago, IL; Naperville, IL; Charlotte, NC; and Raleigh, NC.

The Impact You Will Have

• Serve as a track design engineer on projects of various scales.
• Provide essential support to track and civil discipline leads in major infrastructure projects.
• Conduct quantity take-offs for all track corridor components, encompassing both track and civil elements.
• Participate in the development of technical specifications.
• Collaborate effectively with cross-functional design teams.
• Offer valuable support to Project Managers (PM) 

What We Are Looking For

• Bachelor's degree (BA/BS) plus 5 years of relevant experience, or equivalent combination of experience and education.
• Bachelor's degree in Civil Engineering.
• 5 years of industry experience working on rail and transit projects.
• Professional Engineer (PE) license or the ability to obtain it within 1 year.
• Proficiency in AutoCAD Civil 3D and/or Bentley InRoads/OpenRoads/OpenRail.
• Advanced proficiency in AutoCAD Civil 3D and/or Bentley InRoads/OpenRoads/OpenRail.
• Experience working on Railroad projects #LI-AG1

Position Pay Range

$95,000 - $125,000 

Our comprehensive benefits package includes paid over-time, exceptional retirement fund contributions, flexible schedules, wellness incentives, and all-around great people to work with. The final agreed-upon compensation is based on numerous factors, including but not limited to individual education, qualifications, prior work experience, and geographic location. The total annual compensation package will consist of a base salary, overtime, and bonuses.#LI-MM1 

The Team

This role can sit in our NYC HQ on a hybrid basis, or it can be fully remote while working from a location based in either Eastern or Central time zones. We are looking for an experienced Senior Engineer for our SRE, Atlas team to support, maintain and grow the Atlas platform. As a senior SRE, you will be expected to be able to design & build complex systems, operate with autonomy and act as owner for everything you do. 

The SRE Atlas team works alongside the various Atlas software engineering teams to provide expertise about running systems at scale, build new tooling and automation and perform essential maintenance of the Atlas fleet. 

This is an SRE team, which means you can expect a highly hands-on approach, tackling the technical challenges of implementing large scale solutions that have the ability to impact our customer’s most crucial workloads. 

Role Overview

We are seeking a talented Site Reliability Engineer (SRE) with a strong infrastructure background. This role requires engineers to have a customer-first mindset to ensure that everything we do results in a stronger product and a better experience for all Atlas customers. 

The ideal candidate should

• Have 5+ years of experience running critical systems at scale
• Value efficiency in processes and operations, and display a preference for automation over manual processes (“allergic to ops work”)
• Be familiar with a major cloud provider (AWS, Azure, or GCP) and possess the ability to build and operate systems in a multi-cloud environment
• A strong understanding of how to run a large scale Linux environment, including low level fundamentals 
• Firm grasp of at least one modern programming language, beyond basic scripting (Go, Ruby, Python)
• Solid understanding of web and network protocols and standards (HTTP, TLS, DNS, etc)

Special Requirements:

• Be a US Citizen

Expectations

• Participate in the development of a reliable and resilient multi-cloud platform that hosts business critical applications for a wide & varied range of customer applications
• Collaborate with service-owning teams to provide internal support, solve technical challenges and adapt or build tooling to solve novel use cases in a generic fashion
• Participate in a 24/7 on-call rotation to swiftly resolve issues related to any disruption of our customer facing Atlas fleet, ensuring minimal disruption and high availability

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426187

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273402887

 #LI-ONSITE

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world. We're growing fast and hiring the engineering talent to match.

• Architect and manage infrastructure on AWS GovCloud using IaC tools
• Implement and maintain CI/CD pipelines aligned with FedRAMP controls
• Support FedRAMP Authorization to Operate (ATO) processes
• Automate compliance checks and enforce configuration baselines across environments
• Collaborate with Security, Engineering, and GRC teams to remediate findings and maintain ATO status

• 3+ years of DevOps or cloud engineering experience
• Direct experience deploying and operating workloads in AWS GovCloud or regulated environments
• Proficiency with Terraform or equivalent IaC tools
• Experience with containerization (ECS/EKS) in regulated environments
• Strong understanding of security frameworks and their technical implementation

• AWS GovCloud or security certifications (AWS Solutions Architect, CompTIA Security+)
• Experience with FedRAMP, ITAR, or DoD IL2/IL4/IL5 environments
• Working knowledge of FedRAMP authorization processes (Moderate or High baseline preferred)

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimists.
• We believe in meritocracy, where ideas and effort are publicly celebrated.
  
  

About MaintainX

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Maintenance Technician – Make Ready

📍 Bexley at Brier Creek | Raleigh, NC

Why You’ll Want This Job

Weinstein Properties is looking for a Maintenance Make Ready Technician to join our team at Bexley at Brier Creek. This is a stable, long-term opportunity at a well-maintained community with strong leadership, competitive pay, and excellent benefits.

If you enjoy hands-on work, problem-solving, and being part of a team that takes pride in its community, this could be a great fit.

What We Offer

• Pay: starting at $19/hour | $20/hour (if you are or when you become EPA certified)
• On-call pay:
• $150/week (calls or no calls)
• Additional $150 per holiday on-call
• Quarterly bonus: Up to $980 based on property and team performance
• Benefits:
• Rent discount
• PTO, paid holidays, birthday time off
• Medical, dental, vision
• 401(k) with company match
• Employee Assistance Program
• Referral program

Your Schedule

• Full-time: Monday–Friday, 8:00am–5:00pm (40 hours/week)
• Participation in a rotating emergency on-call schedule with the team

What You’ll Be Doing

• Complete turn/make ready process of vacant apartments
• Assist team with maintenance work orders as needed
• Work with the team to maintain property grounds on a daily basis
• Help maintain the overall appearance of the community, including grounds, amenities, and pool areas
• Work collaboratively with the maintenance team to keep the property running smoothly

What We’re Looking For

• At least 1 year of apartment or residential maintenance experience
• No HVAC certification required if you are willing to train and work towards getting certified
• EPA certification (Type II or Universal) and hands-on HVAC troubleshooting / repair experience is a plus!
• Strong customer service mindset and pride in your work
• Ability to work independently while being a reliable team player
• Comfortable working in a fast-paced environment and prioritizing tasks

Physical & Technical Requirements

• Reliable transportation
• Comfortable using computers and mobile devices (Outlook, work order systems, etc.)
• Ability to drive a golf cart
• Ability to lift up to 75 lbs and work indoors/outdoors year-round
• Ability to climb stairs and ladders
• Experience using hand and power tools
• Background check required

Why Weinstein Properties

We own and manage our communities, which means:

• Consistent standards
• Supportive leadership
• Real opportunities for advancement
  Many of our team members grow their careers here—and we actively support that growth.

Interested?

If this sounds like the right opportunity for you, apply online today. If you’re looking for stability, growth, and a team that values your skills, we’d love to talk.

#WP2

About the Opportunity

We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

About the opportunity

Candidates must be located in the eastern time zone

Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports organization-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.

We are looking for a committed and driven manager who is passionate about solving complex security problems in innovative and scalable ways. As a Manager of Security Engineering, you will own security engineering across Contentful’s corporate systems, including the tooling and platforms that support the internal security team. While this role does not own security for the customer facing product, you will partner closely with product security teams within the security organization on shared responsibilities.

You will balance people leadership with hands-on technical execution, including designing, building, and operating security controls and tooling at scale, with a particular focus on areas such as identity and access management, data security, and SaaS platforms. You will provide strategic guidance and lead initiatives while remaining directly involved in implementation. You may work independently at times, but will more often collaborate closely with security, IT, and cross-functional partners to align strategies, execute shared initiatives, and ensure comprehensive risk mitigation while minimizing impact on end users across the organization.

What to expect?

• Develop a team, providing coaching, mentorship, goal setting, and performance feedback.
• Define roles and make hiring decisions to grow the team in line with department needs.
• Remain hands on, balancing technical leadership with direct implementation work.
• Own execution and prioritization across projects and operations, using agile delivery practices.
• Scale and mature effectiveness and efficiency by improving processes and tooling.
• Champion continuous improvement across all aspects of the security program.
• Continuously improve effectiveness and efficiency by evolving processes and tooling.
• Communicate risks and technical concepts with clarity to leadership and stakeholders.
• Collaborate with security leadership to execute business aligned, risk reduction roadmaps.
• Shape work scope, sequencing, and success criteria inline with department and company needs.
• Drive security processes, standards, and best practices across information technology assets.
• Partner with stakeholders to evolve security awareness and specialized training across all functions.
• Mature capabilities across endpoint, SaaS, and cloud configuration.
• Own strategy evolution of corporate capabilities, including configuration, IAM, and data security.
• Enhance tooling, automation, and integrations to improve visibility and reduce manual effort.
• Support and guide security incident response efforts as a technical leader.
• Support cross functional vulnerability management while advancing the program capabilities.
• Define and maintain metrics to measure impact, optimize execution, and guide investment.
• Partner with cross-functional teams for security enhancement and drive risk reduction.
• Accelerate adoption of AI, balancing practicality enablement, and risk management.
• Stay current on threats, vulnerabilities, and tactics, translating insights into actionable strategies.

What you need to be successful?

• 8+ years of progressive engineering and security experience.
• 3+ years managing people and security engineering teams.
• Comfort operating in ambiguity, balancing strategic thinking, security, and practicality.
• Expertise with AWS, GCP, and Azure.
• Strong hands-on experience designing, implementing, and operating security controls at scale.
• Demonstrated experience securing endpoint, SaaS, and cloud environments.
• Experience working within identity and access management and data security programs.
• Software development experience in modern programming language (Python, Go, etc)
• Hands-on experience using Terraform and infrastructure-as-code.
• Experience applying modern practices to improve efficiency and scalability or security programs.
• Passion for solving complex security problems in innovative and scalable ways.
• Experience using metrics to measure impact, optimize execution, and guide investment decisions.
• Strong communication skills with the ability to explain technical topics to non technical audiences.
• Ability to support occasional off-hours incident response efforts.
• Familiarity with attacker techniques in cloud-native and traditional environments.
• Hands-on experience owning security technologies (e.g., EDR, AntiVirus, etc.)
• Proven ability to lead cross-functional initiatives and influence outcomes without direct authority.
• Experience owning end to end security programs, proactively driving incremental improvement.
• Strong systems thinking, with the ability to design security solutions that scale through efficiency.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

#LI-Remote

About the Opportunity

Candidates must be located in the eastern time zone

Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports corporate-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.

We are looking for a committed and driven Security Engineer with experience working in cloud-native product infrastructure and corporate environments. In this role, you will manage daily alerts and operations while leading broader collaborative initiatives, such as architecture design, threat modeling, and vulnerability identification, to drive meaningful security improvements. Candidates should be skilled in cloud-native technologies, with demonstrable proficiency in infrastructure-as-code and application development.

This hands-on role offers an opportunity to grow your expertise in cloud technologies and security tooling while making a meaningful impact by embedding security practices and supporting secure third-party integrations in a fast-paced software-as-a-service environment.

What to Expect

• Lead initiatives and partner with teams to embed practical security safeguards and champion a security-first mindset across the business.
• Lead security assessments and remediation for cloud-native applications, infrastructure, and vendor integrations to proactively identify and address risk.
• Support vulnerability management by identifying, tracking, and partnering with teams to drive remediation of security issues across product and corporate environments.
• Develop and maintain security solutions through custom development and effective tool management to enhance efficiency and operational effectiveness.
• Leverage industry standards to develop hardening requirements and monitoring mechanisms that enforce and strengthen the security of systems and environments.
• Advance the development, customization, and maintenance of hardening standards and monitoring mechanisms for systems and environments.
• Drive security and monitoring enhancements to containerized workloads and orchestration platforms.
• Participate actively in incident investigations through independent analysis, contributing to findings, root cause analysis, and remediation efforts.
• Collaborate in defining and monitoring evolving security compliance and regulatory requirements.
• Research and evaluate emerging threats, vulnerabilities, and security technologies to keep defenses up to date.

What You Need to Be Successful

• 4+ years of security engineering, DevSecOps, or equivalent experience.
• Hands-on expertise with AWS architecture, services, and security features.
• Proficiency in Python to build and maintain security tools.
• Familiarity with Kubernetes and container security, including configuration and runtime protection.
• Exposure to JavaScript and Go with the ability to perform security code reviews.
• Experience using Terraform to build, deploy, and maintain infrastructure as code.
• Strong foundational networking knowledge covering cloud networking concepts, the OSI model, TCP/IP, and routing fundamentals.
• Demonstrable ability to embed security considerations throughout the software development lifecycle.
• Hands-on involvement supporting vulnerability management and incident response functions.
• Familiarity with authentication and authorization protocols and mechanisms (OAuth, SAML, JWT, IAM)
• Experience identifying and mitigating OWASP Top 10 vulnerabilities in web applications and APIs.
• Clear and effective communication skills.
• Ability to articulate security risks and tradeoffs to both technical and semi-technical audiences.
• A proactive, growth-oriented mindset focused on continuous learning, innovation, and raising security standards.
• Passionate about designing and performing hands-on implementation work.
• Ability to work in a fast-paced environment, often juggling multiple projects.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

Job Location:

Morrisville, NC 27560

Job Type:

Full-time

Expected hours: 40 – 50 per week

Schedule:

• 12 hour shift
• Day shift
• Holidays
• Night shift
• On call
• Overtime
• Weekends as needed

ACT Power Services was created to provide industry leading services for our clients. As an independent service provider for solar and storage technologies, we avoid conflicts of interest and maintain a complete focus on our clients’ needs. We have taken a no-frills approach to developing our organization to ensure our clients are only paying for services that add value. ACT then leverages a world-class team, state of the art technology, and best-in-class operating practices to ensure every facility is operated in a manner that maximizes production, preserves compliance, and ensures the safety of our personnel and communities. Our vision is to reshape the industry’s benchmark for renewable operations and create the next generation of O&M provider.

The ACT Renewables Control Center (The ARCC) is our organization's central nervous system and is responsible for back office technical support, remote operations, and process administration. The Control Center Operator/Engineer will perform monitoring and control, remote investigations, performance analysis, and provide technical support to our field technicians and operators. This is a critical position in our organization and will interface with a wide variety of stakeholders both within and external to the organization. This will also be an opportunity to get involved on the ground floor of our organization and help us shape everything from our policies to our corporate culture.

Responsibilities

• Develop procedures and tools necessary for the efficient operation of a diverse fleet of solar and storage facilities
• Both real-time and long-term monitoring the operation and performance of solar and/or storage projects through remote DAS and SCADA systems.
• Respond to system alarms and abnormal facility conditions by taking remote actions or alerting responsible parties
• Provide a central point of contact and support for plant managers, field operators, utilities, and external clients regarding performance, control, and maintenance schedules.
• Site performance reporting to internal and external stakeholders.
• Root cause analysis and performance improvement recommendations of underperforming systems.

Requirements

• Working knowledge of science and theory of electrical systems
• Experience monitoring, troubleshooting, and/or operation in a power generation facility or other industrial facilities
• Experience with electrical maintenance, including PV technology, DC systems, AC systems, and network communications and monitoring.
• Diagnostic capabilities to troubleshoot and correct a broad range of network or system issues
• Ability to read and understand electrical and mechanical diagrams
• Proficiency with MS Office suite
• Experience working with a computerized maintenance management and scheduling system
• Employees must be able to maintain unescorted access to NERC regulated facilities
• Control Center personnel must complete all ACT provided training requirements necessary for the safe and compliant remote operation of solar and storage facilities
• Work is to be primarily performed in an office environment. However, all personnel are expected to occasionally perform site visits for training and technical support.
• After initial training, this position will require a rotating shift schedule, as well as on-call periods, and candidate is expected to be available holidays/weekends as required.

Benefits

• 401(k) with employer match
• Health Insurance 
• Dental Insurance
• Vision Insurance 
• Flexible Spending Account 
• Health Savings Account
• Short-term and Long-term disability 
• Critical illness 
• Paid Time Off
• Parental Leave
• Paid Holidays
• Employee assistance program
• Life insurance
• Opportunities for advancement
• Training and Development 
• Legal and Identity Theft
• Pet Insurance 

Act Power Services does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies.

About The Role

As a National Channel Sales Manager - Convergint (East), you'll be pivotal in scaling Verkada's reach and impact by developing and managing our most strategic Physical Security Integrator nationally! You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally.

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with Convergint. You’ll be responsible for building pipeline and generating net new business through Convergint while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within Convergint. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of physical security sales or partner management experience with physical security integrators with a strong track record of building new business. Experience with Convergint is highly preferred. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to major city on the East Coast is required (North Carolina is preferred) Must be open to at least 50%+ travel across the U.S  to Convergint branch locations across the East coast, excluding, PA,MA, NJ, NY Area, GA, and FL. 

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

The McAdams Education + Healthcare Sector serves the region’s top public and private K-12, Higher Ed, and Healthcare clients with a variety of services on campus environments. The McAdams Education + Healthcare Sector works with our clients to provide the community with critical education, research, learning, healthcare, and healing facilities. Typical projects include Educational Campuses, NCAA Athletic Facilities, Laboratory/Research Facilities, Energy Plants, Dormitories, Utility Assessments/Master Plans, Hospital Campuses, and Medical Office Buildings. Examples of McAdams Education + Healthcare Sector projects can be found here: https://mcadamsco.com/project-type/education-campuses

Our Education + Healthcare sector is seeking a skilled Project Manager who is a strong critical thinker, problem solver, and communicator. Highly qualified candidates will demonstrate a commitment to delivering high-quality work, act as a champion for team success, and prioritize personal career growth. This individual will be responsible for working directly with clients and regulatory agencies as well as other internal McAdams groups for the development of projects to ensure our client’s satisfaction.

Position Overview

The Senior Project Manager leads and manages all phases of complex civil engineering projects, ensuring successful delivery from design through construction. This role is responsible for overseeing project teams, maintaining client relationships, and ensuring projects meet technical, schedule, and budget goals. The Senior Project Manager coordinates design efforts, manages resources, and oversees permitting and regulatory compliance while maintaining quality control across all deliverables. Additionally, this role contributes to business development, risk management, and provides mentorship to junior staff, driving the growth and success of the firm.

Key Responsibilities

• Lead and manage all aspects of civil engineering projects, ensuring successful delivery from concept through construction administration. Serve as the primary point of contact for clients, stakeholders, and internal teams, driving alignment on project goals, timelines, and budgets
• Develop and maintain strong client relationships by providing exceptional service, managing client expectations, and ensuring project satisfaction. Identify and pursue opportunities for repeat business and referrals
• Oversee and mentor project teams, providing guidance, support, and direction. Foster a collaborative environment, ensuring clear communication and smooth coordination between design staff, subconsultants, and other project team members
• Direct and support the design of civil engineering systems, including site plans, utility plans, stormwater management, grading, and infrastructure layouts. Ensure designs meet all technical, regulatory, and quality standards.
• Develop, manage, and track project budgets and schedules, ensuring projects are completed on time and within budget. Allocate resources effectively to meet project deadlines and address any potential issues proactively.
• Lead permitting efforts, working with local agencies and municipalities to ensure timely approvals and compliance with applicable regulations. Address agency comments and facilitate site permitting processes
• Identify and mitigate project risks, resolving any technical or design challenges promptly. Proactively address issues that may impact project timelines, budgets, or client relationships
• Ensure the quality of all project deliverables, conducting regular reviews of design documents, construction drawings, reports, and specifications to maintain accuracy and compliance with company standards
• Manage relationships with external subconsultants, contractors, and vendors, ensuring their deliverables meet project requirements and timelines. Collaborate with these parties to ensure seamless project execution
• Actively contribute to business development efforts by identifying potential project opportunities, drafting proposals, and participating in client presentations. Develop strategies to expand the firm’s presence in the market.
• Carries out supervisory responsibilities for staff in accordance with the Firm’s policies and applicable laws (plans, assigns, and directs work; performance appraisals; rewarding of employees; addresses complaints and resolves problems)
• Provide mentorship to junior project managers, engineers, and staff, helping to develop their technical and project management skills. Share knowledge and promote continuous learning across the team.
• Prepare and present project updates to stakeholders, including progress reports, budget status, and risk assessments. Maintain accurate project documentation for internal and client reference.
• Lead efforts to improve project management processes and workflows. Advocate for the use of innovative tools, technologies, and methodologies to enhance project delivery and team productivity, ensuring the firm remains at the forefront of industry practices.
• Perform other duties as assigned

Skills + Experience 

• Four-year bachelor’s degree from an accredited program in Civil Engineering, Environmental Engineering, Biological and Agricultural Engineering, Civil Engineering Technology, or related field required
• EI required; PE or on track to obtaining PE strongly preferred
• Minimum of 8+ years’ civil site design experience and 4+ years’ experience as a Project Manager
• Expertise in Civil 3D, AutoCAD, and other relevant project management and design software. Strong understanding of civil engineering design principles, construction methods, and regulatory compliance
• Demonstrated experience in managing multiple projects simultaneously, with the ability to manage budgets, schedules, and resources effectively
• Proven ability to lead and mentor cross-functional teams, manage client relationships, and drive project success. Strong communication and interpersonal skills
• Experience in identifying new business opportunities, preparing proposals, and building long-term client relationships
• Strong analytical and critical thinking skills, with the ability to resolve complex technical and project management challenges

Work Environment + Physical Demands

The characteristics described below are representative of those encountered while performing the essential functions of this position. When properly requested and when feasible (without undue hardship to the company), reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions.

• Work will primarily be in an office setting with limited opportunities to be exposed to adverse environmental conditions.
• Work will be primarily working with fingers by picking, pinching, typing, and grasping often with repetitive motion. 
• Must have visual acuity for viewing a computer screen, the ability to talk, hear and sit for extended periods of time.
• Must be able to carry, lift and push/pull up to 5 pounds frequently and up to 30 pounds occasionally.
• Additional physical duties may be required as necessary.

Position Overview

The Marketing Specialist I plays a critical role in supporting business development efforts by crafting persuasive, high-quality proposals, qualifications, presentations, and other deliverables aimed at winning new work. This individual will collaborate closely with internal and external project teams to produce compelling documents that showcase the company's expertise and align with client requirements. 

Important keys to success in this role include a thoughtful and proactive approach, strong time management, attention to detail, creative problem solving, and client relationship skills. We look for a high level of skill with InDesign, a natural graphic eye, a love of the industry, and an outstanding ability to collaborate. 

Up to two years of marketing experience in the A/E/C industry preferred.

Key Responsibilities

A Marketing Specialist I role is designed for early‑career marketers who are eager to develop skills in proposal development, marketing coordination, and brand execution within the A/E/C industry. This role supports the firm’s business development and pursuit efforts and focuses on building a strong foundation in pursuit marketing, brand standards, and internal processes while collaborating closely with marketing, business development, and technical teams.  

Proposal Development: Work as a collaborative member of the marketing team to independently prepare proposals and teaming materials.  

• Search for, identify, and process potential opportunities  
• Take ownership of the preparation of proposals and teaming materials, working alongside technical staff. This includes coordinating and communicating with all service line leaders, project managers, and other technical staff proposal needs and expectations.  
• Set and maintain internal draft deadlines. 
• Coordinate and organize large amounts of technical information, including photography, graphics, external sub-consultant data, and marketing materials.  
• Design, write, and edit complex proposals and government forms, as well as prepare for and create presentations for interviews, all in alignment with brand standards and strategic messaging.    
• Proofread and perform quality control document checks to meet all requirements in response to Requests for Proposals (RFPs), Requests for Qualifications (RFQs), and other client solicitations.

Knowledge + Content Management:  

• Maintain and regularly update a library of standard proposal content, including resumes, project information, and past performance data in our system of record (Vantagepoint). 
• Ensure all proposal materials adhere to brand guidelines, are error-free, and align with our business objectives.   
• Gain comprehensive understanding of McAdams’ portfolio of work, project types and firm-wide capabilities.

Trade Show + Events: Assist with trade shows, client events, and sponsorships, locally.    

• Assist in the packing, distribution, and unpacking of materials to support these activities 
• Assist in event material and SWAG inventory and organization

Collaboration + Coordination: 

• Work closely with service line leaders, project managers, and other technical staff to gather, curate, and refine proposal content to ensure cohesive messaging and branding. 
• Coordinate proposal input and review cycles, managing timelines and responsibilities to meet submission deadlines 
• Facilitate regular proposal planning meetings to ensure alignment with client expectations and proposal objectives.  

Support:

• Consistently maintain customer relationship management (CRM) database. 
• Assist in formatting and developing content for project interviews and presentations, including graphics, slide decks, and other visual aids.

Skills + Experience 

• Education: Bachelor’s degree in marketing, business, communications, or related field
• Experience: 0-2 years of professional marketing, preferably within the A/E/C industry. Familiarity with the proposal process (RFQ/P) is a plus
• Skills: Strong communication (written, verbal, and copy-editing), organization, team-building, and relationship management skills. Proficiency in Microsoft Office Suite (OneNote, Outlook, Teams, Word, Excel, and PowerPoint), and Adobe Creative Suite (InDesign, Illustrator, Photoshop). Knowledge of Open Asset and Deltek Vantagepoint is a plus
• Creativity: Ability to create compelling marketing materials and campaigns. A keen eye for design, layout, and attention to detail 
• Time Management + Organization: Ability to manage and organize multiple projects simultaneously with attention to detail in a deadline-driven environment
• Team Player: Ability to work collaboratively (internal and external) within a team to meet a deadline
• Adaptability: Flexible and responsive to changing project requirements, able to handle shifting priorities with ease

Work Environment + Physical Demands

The characteristics described below are representative of those encountered while performing the essential functions of this position. When properly requested and when feasible (without undue hardship to the company), reasonable accommodation will be made to enable individuals with disabilities to perform essential job functions.  

• Work will primarily be in an office setting with limited opportunities to be exposed to adverse environmental conditions. 
• Work will be primarily working with fingers by picking, pinching, typing, and grasping often with repetitive motion.  
• Must have visual acuity for viewing a computer screen, the ability to talk, hear and sit for extended periods of time. 
• Must be able to carry, lift and push/pull up to 5 pounds frequently and up to 30 pounds occasionally.  
• Additional physical duties may be required as necessary.

The National Workplace Operations and Facilities team oversees the office spaces that inspire and support our productivity. This team builds and maintains all aspects of what keeps Compass’ workspaces operating seamlessly. As a Workplace Operations (WPO) Coordinator, you will be a vital administrative engine for the team, ensuring operational compliance, streamlining financial processes, and maintaining the systems that allow our offices to thrive.

Please note: this role is 100% in-office.

At Compass You Will:

• Support end-to-end procurement processes, including creating purchase orders, approving system-generated orders, and providing troubleshooting assistance to internal and external stakeholders. (20%)
• Manage and triage incoming requests through the ticketing system, resolving routine inquiries and routing more complex issues to appropriate team members while ensuring adherence to established workflows and service standards. (20%)
• Conduct regular reviews of office systems and infrastructure to ensure safety, security, and operational compliance, including access management and monitoring tools. (5%)
• Maintain accurate location and operational data, including address updates and resolving system discrepancies. (5%)
• Proactively engage with ticket requesters to ask clarifying questions that facilitate faster resolutions. (5%)
• Oversee business licensing processes, including new applications, renewals, compliance tracking, and record maintenance. (10%)
• Manage insurance documentation processes, including intake, review, and distribution of required certificates and related materials. (5%)
• Collaborate with cross-functional and regional partners to ensure compliance requirements are met and properly displayed across locations. (5%)
• Administer utility accounts through third-party vendors, handling new account setups, closures, daily exception management, and escalating issues as needed. (5%)
• Manage invoice retrieval and submission for vendors unable to use our vendor portal. (5%)
• Facilitate vendor onboarding process in partnership with Accounts Payable and provide support with billing vendor disputes. (5%)
• Provide administrative and operational support for organizational initiatives, including mergers, acquisitions, and regional projects. (5%)
• Maintain updated office visual resources, including the coordination of office photos and the management of floorplans. (2.5%)
• Manage Google My Business profiles, including the creation and ongoing office management (2.5%)

What We’re Looking For:

• 1-2 years of experience in operations, office management, or a high-volume administrative role.
• Technical Proficiency: Previous experience with enterprise technology such as Zendesk, Coupa, and Google suite is highly preferred.
• Meticulous Attention to Detail: You are highly organized and capable of managing complex records. .
• Strong Communication: Articulate and polished communication skills, with the ability to collaborate effectively with both internal departments and external vendors.
• Problem-Solving Mindset: A proactive approach to troubleshooting and the ability to formulate solutions quickly in a fast-paced environment.
• Adaptability: The ability to work independently or as part of a team while managing multiple competing priorities.
• Must be willing to travel 15%-25% of the time.

About the Opportunity

Our commercial team is growing and looking for a Clinical Account Manager based in Nashville/Raleigh
to help support our growth. You will play a critical role in supporting Cleerly’s growth and
success of current clients/partners by making sure they understand our product offerings and
helping patients get Cleerly scans. Reporting to the Regional Director of Sales, this role will be
working with clinical partners to find expansion opportunities as well as to provide ongoing
clinical education to grow existing Cleerly accounts.

You will be responsible for identifying growth opportunities, maintaining relationships with
existing high-value partners, and representing Cleerly as a leader in the industry to positively
impact the lives of millions. The ideal candidate is highly motivated, has a clinical background, is
client focused, result-oriented, and mission-driven. You will work with clinics to ensure that they
are extremely successful with Cleerly’s cardiovascular diagnostic technology by proactively
supporting, educating, and providing high customer satisfaction. This is a customer- facing role
with a primary focus on spending time with customers including Cardiologists. This is a
field-based role, but you must be based in or near Nashville/Raleigh, as it will be a key market in
your assigned territory. 

Responsibilities

• Manage and maintain relationships with clinical partners to make sure they understand
  Cleerly and how Cleerly helps Providers in their treatment decisions for patients.

• Account development - Experience building and supporting strong clinical programs is
  preferred.

• Clinical / technical proficiency - Quick learner able to grasp new clinical/technical
  information and then disseminate to customers.

• Develop relationships with key account stakeholders, to include admin, admin support,
  key cardiologists, key referring physician practices, and key strategic personnel to drive
  awareness of Cleerly’s offerings and promote adoption.

• Customer-focused mentality.

• Drive new product and technology introductions for existing customers.

• Develop a qualified lead funnel within the existing base. Regular activities consist of
  formal presentations, peer-to-peer education, new physician training, and driving
  physician education.

• Use Salesforce.com to manage administrative tasks.

• Travel to various provider sites within a territory 50-80% of the time including the following states: NC, TN

Requirements

• Degree from accredited college/university.
• 5+ years of related sales or clinical experience (PA, NP, DNP or RN).
• Prior experience in medical device, cardiology pharmaceuticals, cardiology
  radio-pharmaceuticals, hospital, or medical software is highly desired.
• Highly coachable with the ability to learn and communicate complex programs and value
  propositions.
• Strong interpersonal and relationship-building skills, polished communications, the ability
  to manage multiple customer and internal company interactions.
• Effective project management skills while embracing change and driving solutions in
  otherwise chaotic environments.
• Exceptional written and verbal communication skills.
• A hard-worker, self-motivator with can-do approach and bias for action.
• Highly responsive with the ability to interpret appropriate next step actions.
• Ability to collaborate cross-functionally with both internal and external stakeholders
  across a vast geographic region.
• Experience with introducing new cardiovascular technologies into hospitals is highly
  desired.
• Ability to accurately assess and understand different stakeholders needs/wants. Process
  cross functional agendas and adjust strategy to achieve desired outcomes.
• Grit, high integrity, values-based work ethic.

The base salary range for this role is aligned to market benchmarks and determined by experience, skills, and internal equity.

This role is eligible for annual On Target Commission, resulting in the following base salary and Total Target Compensation (TTC) ranges:

• Base Salary: $130,000 - $140,000
• Commission: $90,000
• TTC: $220,000 - $230,000

*Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.) Additionally, stock options, paid benefits, and employee perks are part of your total rewards.

As part of the Cabin Crew, you will play a pivotal role in guiding our clients through their digital journey. You will collaborate closely with clients to understand their business objectives, assess their current digital capabilities, and formulate strategies to achieve their goals. Your expertise will be instrumental in helping them to build digital products.

We're seeking a Product Strategist who embodies our passion for creating exceptional user experiences through innovation. This role is crucial for spearheading product development efforts that are informed by deep user research -- embodying human-centered design, and culminating in the launch of successful, market-leading products. The ideal candidate is a thinker and a doer with a robust understanding of how strategy, design, and technology intersect to solve real-world problems.

Responsibilities:

• Product Strategy & Execution: Develop and execute comprehensive product strategies rooted in human-centered design principles. Ensure alignment between user needs, business objectives, and technical feasibility from conception through launch.
• Feasibility Focus: Build a strategic balance across desirability, viability, and feasibility, with a key focus on collaboration with engineering to assess the product’s feasibility (determining what is technically and operationally achievable).
• Champion Human-Centered Design: Advocate for user-centered design throughout the product’s life. Bring clarity to ambiguous problem spaces, rapidly focusing the team’s energy on the most valuable paths forward.
• Product Lifecycle Ownership: Lead a range of Agile approaches (Scrum, Kanban, Lean) and seamlessly adapt and experiment with different methodologies to meet client needs. Set clear goals and ensure smooth execution at every stage of the product life cycle.
• Cross-functional Leadership: Work with teams across disciplines  — like strategy, engineering, and design — to deliver digital solutions that serve client needs. Build a team culture that values creativity, accountability, and innovation.
• User Research & Data Insights: Conduct research on users, analyze markets, and test product usability to shape product strategies. Use data and market trends to improve product performance and drive growth.
• Strategic Client Engagement: Partner closely with clients to understand their goals and provide strategic advice that helps them achieve those goals through digital products. Support business development by addressing client needs and sharing expertise.
• Measure Success: Track and analyze key metrics to evaluate the success of both client projects and product launches. Use this data to refine strategies and improve future performance.
• Present & Teach: Communicate product visions, design ideas, and plans clearly to various audiences, including executives and clients. Teach and mentor clients while leading teams to deliver high-quality results.

Requirements:

Proven track record in leading product strategy and UX design initiatives, with a strong portfolio showcasing successful digital product or innovation efforts.

Demonstrated ability to lead product development process from end-to-end, including research through user stories and engineering.

Strong experience in Agile development methods and processes.

Deep understanding of human-centered design principles and a user-first approach to product development.

Expertise in conducting comprehensive user research and translating insights into actionable product strategies and design decisions.

Exceptional leadership and collaboration skills, with the ability to inspire and motivate cross-functional teams.

Strong communication and presentation skills, capable of conveying complex concepts clearly and persuasively across different audiences.

THE ROLE

As a Designated Support Engineer (DSE), you will be the technical anchor for our most strategic accounts, ensuring their mission-critical infrastructure thrives on the Everpure Platform. You will bridge the gap between complex technical troubleshooting and relationship management, acting as a trusted advisor who transforms potential disruptions into seamless operations. Joining a team with industry-leading NPS scores, you’ll collaborate closely with Engineering and Account teams to champion customer success and drive product excellence.

WHAT YOU'LL DO

• Drive Account Health and Stability: Act as the primary technical point of contact for named accounts, proactively identifying potential system risks and providing tailored architectural guidance to ensure long-term uptime.
• Orchestrate Complex Resolution: Lead the end-to-end troubleshooting of high-impact cases involving hardware, software, and environmental variables, ensuring a rapid return to service while maintaining professional, concise executive communications.
• Champion the Customer Voice: Represent customer needs in internal engineering reviews and lead high-stakes "hot" escalation calls, translating technical challenges into actionable product improvements.
• Scale Collective Intelligence: Mentor junior engineers through structured coaching and contribute high-quality technical documentation (FAQs/KBs) to the global Support knowledge base.
• Manage Critical Escalations: Own the lifecycle of support tickets from intake to resolution, maintaining accountability for KPIs related to response times and customer satisfaction.

WHAT YOU BRING

• Experience: A minimum of 5 years of experience in a customer-facing and or technical support role
• Technical Troubleshooting Mastery: Demonstrated expertise in diagnosing and resolving complex issues within multi-platform environments, including deep knowledge of operating systems (Linux, Windows, VMware) and Storage Area Networks (SAN).
• Advanced Networking & Infrastructure Savvy: Proficient in troubleshooting Fibre Channel, Ethernet, IP, and iSCSI protocols, with a strong understanding of enterprise server components (CPU, Chipset, Memory) and Hypervisors.
• Consultative Communication: Exceptional ability to translate technical jargon into business-impact language for executive leadership while building trust-based relationships with technical stakeholders.
• Operational Agility: Proven capability to manage multiple high-priority projects and support cases simultaneously, with the flexibility to support weekend, holiday, or on-call rotations as needed.
• Location: We are primarily an in-office environment and therefore, you will be expected to work from the Lehi or Raleigh office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

#LI-REMOTE

Position Overview

The Technical Manager is essential to ensuring project excellence and upholding the McAdams brand. As a leader in quality assurance and quality control, this role oversees project setup, execution, and closeout to deliver top-quality results. The Technical Manager provides technical expertise to resolve complex design challenges, supports project management to keep work on schedule and within budget, and coaches team members to foster skill growth. Working closely with Project Managers and Designers, the Technical Manager ensures high-quality deliverables and mentors staff across all McAdams offices.

Key Responsibilities

• Provide expertise to resolve complex design issues and maintain project quality, mentoring engineering and design staff
• Conduct quality assurance checks on deliverables, ensuring compliance with standards and regulatory requirements
• Collaborate with Project Managers to develop project plans, oversee drawing preparation, and manage staffing needs across all phases
• Coordinate technical requirements with clients, regulatory agencies, and sub-consultants throughout the project lifecycle
• Lead and guide the design team, assigning work, providing feedback, and conducting performance reviews
• Mentor designers, CAD technicians, and engineers to foster professional growth and team cohesion
• Serve as a key liaison between design staff, CAD technicians, and project managers, facilitating clear communication
• Act as the main point of contact for technical matters with clients, coordinating adjustments as needed
• Oversee the creation of civil engineering documents, including site, utility, stormwater, grading, and permitting plans
• Ensure designs meet company standards and align with best practices in civil engineering
• Lead technical training initiatives, sharing knowledge across teams and offices to enhance skills and standardize practices
• Assist with project scope, budget, and schedule development, adjusting plans as project needs change
• Support project pursuits and manage single-service line projects as needed
• Perform other duties as assigned

Skills + Experience 

• Four-year bachelor’s degree from an accredited program in Civil Engineering, Environmental Engineering, Biological and Agricultural Engineering, Civil Engineering Technology, or related field required
• EI required; PE required
• Minimum of 7+ years’ experience in civil site design or related field required
• Demonstrated expertise in AutoCAD Civil 3D is essential
• Strong understanding of local, state, and federal regulations related to land development, zoning, stormwater management, and permitting processes
• Excellent communication, mentorship, and problem-solving skills; ability to work collaboratively with diverse teams

Work Environment + Physical Demands

The characteristics described below are representative of those encountered while performing the essential functions of this position. When properly requested and when feasible (without undue hardship to the company), reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions.

• Work will primarily be in an office setting with limited opportunities to be exposed to adverse environmental conditions.
• Work will be primarily working with fingers by picking, pinching, typing, and grasping often with repetitive motion. 
• Must have visual acuity for viewing a computer screen, the ability to talk, hear and sit for extended periods of time.
• Must be able to carry, lift and push/pull up to 5 pounds frequently and up to 30 pounds occasionally.
• Additional physical duties may be required as necessary.

Atwell is seeking a Campus and Early Careers Specialist to support and grow Atwell’s early talent pipeline. In this role, you will play a key part in building relationships with universities, engaging with students, and delivering a high-quality recruiting experience from initial outreach through onboarding. You’ll also help execute our campus strategy and summer internship program, contributing to the development of future talent across the organization.

Key Responsibilities:

• Support full-cycle recruiting for internship positions across all Atwell regions and markets.
• Build and maintain relationships with universities, career centers, and student organizations, helping to strengthen Atwell’s employer brand with a focus on key industry programs.
• Manage campus event logistics and execution, including registrations, onsite coordination, and real-time problem-solving to ensure a seamless experience.
• Coordinate branded materials and swag distribution in partnership with the marketing team to ensure consistent and effective employer brand representation.
• Lead post-event follow-up and communications, ensuring timely engagement with candidates and hiring managers to maximize recruiting outcomes.
• Partner with recruiters and hiring managers to understand internship hiring needs and support effective hiring strategies.
• Maintain accurate recruiting data and track key metrics within the applicant tracking system and internal platforms.
• Deliver a high-quality, engaging candidate expereince from initial outreach through onboarding.
• Assist in the planning and execution of Atwell’s summer internship program, including onboarding, engagement, and program coordination.
• Contribute to the growth of Atwell’s early talent pipeline and support long-term workforce planning efforts.

Preferred Qualifications:

• 1+ years of experience in campus recruiting, university relations, or early talent acquisition, with exposure to full-cycle recruiting (sourcing, interviewing, and candidate management).
• Experience in the AEC industry or supporting technical recruiting efforts preferred, but not required.
• Proven ability to plan and execute campus recruiting events, including career fairs, networking events, interviews, and student organization partnerships.
• Strong working knowledge of applicant tracking systems, CRM platforms, sourcing techniques, and Microsoft Office Suite.
• Ability to manage multiple priorities in a fast-paced, seasonal recruiting environment, with strong organizational and time management skills.
• Willingness and ability to travel during peak campus recruiting seasons (September – October and February – March).
• Strong interpersonal and communication skills with a commitment to delivering an exceptional candidate and internal partner experience.
• Analytical mindset with the ability to interpret recruiting metrics and market trends.

Disclaimer 

While AI tools may support your application process, this role is built on human talent. Your judgment, experience, and character matter most, so we encourage you to showcase what makes you uniquely you.

Atwell does not accept unsolicited resumes from any 3rd party agencies. No fee will be paid to 3rd parties who submit unsolicited resumes to any Atwell employee. Resumes from approved vendors must be specifically requested by Atwell and approved by the Atwell Talent Acquisition Team.

#LI-SD2

The Team + The Role

Pendo’s Commercial Sales organization helps small-to-midsize businesses understand, adopt, and expand the value they get from Pendo’s products. The team partners closely with Customer Success, Solutions Engineering, Legal, and Finance to support customer acquisition, retention, expansion, and long-term value realization.

The Account Executive Commercial Sales (SMB) will own the full customer lifecycle across a territory of SMB accounts with fewer than 300 employees. This role combines net-new sales, account management, renewals, expansions, and churn mitigation into a single point of accountability for revenue growth across the customer journey.

This role is based in our Raleigh office.

What this looks like day-to-day

• Product expertise: Develop a deep understanding of Pendo’s products and how they solve customer challenges. Use that expertise to guide prospects and customers through value-based conversations.
• Full-cycle ownership: Own the full sales cycle for net-new prospects and current customers from discovery through close. Lead expansion and renewal strategies across your book of business.
• Pipeline generation: Build consistent weekly pipeline generation in collaboration with business development. Maintain a rolling forecast and consistently work toward pipeline creation and bookings targets.
• Discovery and evaluation: Lead value-based discovery to uncover customer challenges and align Pendo’s platform as the solution. Navigate free trials and proof-of-concept evaluations with prospects and customers.
• Customer relationships: Build executive-level customer relationships while partnering internally to address technical needs. Serve as the primary point of contact for customers and support long-term value realization.
• Account planning: Create and execute account plans that drive net-new opportunities, expansion, and long-term growth. Use customer goals and business needs to identify the right next steps across the lifecycle.
• Commercial execution: Develop and deliver pricing proposals, negotiate contracts, and manage billing questions and renewal transactions with precision. Partner with Legal and Finance to support clean deal execution.
• Sales operations: Maintain timely and accurate records of activities in Salesforce and other sales tech stack tools. Keep pipeline, account, and customer information current to support forecasting and execution.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Account Executives don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• Active use of AI-powered tools and automation in daily workflows to increase efficiency and impact, with the ability to translate emerging AI capabilities into practical business advantage.
• 1+ year of experience in B2B SaaS net-new sales and account management with closing responsibilities.
• Proven ability to manage a full sales cycle, including renewals and expansions.
• Experience providing tailored technical product demonstrations to net-new and existing customers.
• Strong negotiation and contract management skills.
• Demonstrated track record of consistent goal attainment.
• Business acumen with an understanding of SaaS metrics and customer value drivers.
• Competency with sales pipeline management and CRM tools, including Salesforce.com.
• Excellent communication, organizational, and interpersonal skills.
• Bachelor’s degree or equivalent work experience.

Nice-to-haves

• Training in MEDDICC and/or Force Management methodologies.
• Experience managing a territory of SMB and/or emerging market accounts.
• High emotional intelligence and the ability to resolve conflict with empathy.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Desire to learn and grow within a team-based culture.
• Self-motivated, proactive team player.
• Excellent time and process management skills, with a strong focus on follow-through.
• Commitment to treating sales as a craft and continuously refining skills to adapt to an evolving market.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.

Compensation: The expected on-target-earnings (OTE) range for this role to be performed in Raleigh, NC is $115,000 - $140,000 OTE with a 50/50 base-to-variable split.

Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

The Solutions Consultant will provide high-quality demonstrations of the product to prospective customers by working with sales staff and clients to understand the customer’s business and workflows. They will also be responsible for maintaining content used by both sales staff and clients. The Solutions Consultant will mentor sales staff on product knowledge and be the go-to resource for all technical requests during the pre-sales phase. They will also work with the sales staff to collect customer feedback.

What you’ll do:

• Provide the necessary tools and processes to accelerate deals, execute contracts, and improve sales team efficacy.
• Connect with a variety of customers to help drive sales across all verticals including manufacturing, facilities management, government, and other maintenance and operational businesses.
• Team with sales to present MaintainX to prospective clients, using examples appropriate to their business and communication needs.
• Import real customer data into trial accounts so the customer can interact with their own assets and engage with the platform in the most compelling way.
• Be the go-to product expert who can accurately respond to technical product questions from across the sales teams.
• Stay informed on product updates (3x/week on average) and incorporate the latest functionality into demos, as needed.
• Build trust with customer stakeholders based on product and functional expertise.
• Learn to anticipate customer needs. Utilize your intuitive consulting and selling skills to engage with customer pain points and present possible Sales with MaintainX.
• Collaborate with a Sales Architect to develop customer-specific integrations, between MaintainX and 3rd party software, as needed.
• As a member of a cross-departmental sales team, work with marketing, product management, engineering, implementation, and customer support to find solutions for prospective customers.
• Develop and launch new sales assets and collateral.
• Keep existing sales assets and collateral up-to-date.
• Mentor sales staff by reinforcing product knowledge and messaging/positioning from our product marketing managers, during collaborations.
• Collect marketing and product feedback from day-to-day customer interactions, and provide feedback to the product marketing team.

About you:

• 3+ years of related experience, such as technical sales, implementation, solutions building, or sales/solutions engineering.
• Background in manufacturing, industrial operations, or warehouse environments, preferably with direct exposure to operational workflows.
• Comfortable multi-tasking and keeping the energy high.
• Outstanding verbal and written communication ability.
• Interpersonal and listening skills.
• Insanely detail-oriented and organized.
• Effective problem-solving capabilities.
• Ability to adjust communication style based on customers’ personalities and based on stakeholders’ objectives.
• Ability to present effectively and command attention with a variety of stakeholder perspectives.
• Personality traits: empathic, positive, passionate, creative, smart, high integrity, startup mentality.
• BA degree or higher.

Bonus if you have:

• Prior consulting and/or sales experience.
• Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc.
• Experience with startups and entrepreneurial organizations.
• Experience working with ERP, CMMS or facility operations software.
• Experience working in a manufacturing facility.
• Ability to perform in a remote work setting.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

THE ROLE

As a Technical Services Engineer - Portworx, you are the critical link between our customers’ complex cloud-native ambitions and the seamless performance of the Portworx® by Everpure™ platform. You’ll ensure the success of large-scale deployments across public and private clouds by resolving intricate technical hurdles that directly impact business continuity. Collaborating closely with Engineering and Product teams, you will champion the customer voice to drive product reliability and innovation in the Kubernetes ecosystem.

WHAT YOU'LL DO

• Optimize Cloud-Native Resilience: Diagnose and resolve complex technical issues across the software stack—including Kubernetes, OpenShift, and major cloud providers—to ensure high availability for customer application workflows.
• Drive Proactive Problem Resolution: Analyze system logs and telemetry to reproduce issues, partnering with Engineering to develop long-term fixes and strategies that prevent recurring outages.
• Champion Customer Success: Manage the full lifecycle of technical support cases, providing expert guidance during critical production phases and POCs to maintain the highest levels of customer satisfaction and platform adoption.
• Knowledge Leadership: Translate complex technical resolutions into accessible documentation and internal knowledge base articles to accelerate future incident response and empower the global support community.

WHAT YOU BRING

• Bachelor's Degree in a technical field and/or related technical experience.
• Minimum 2-4 years of experience in customer-facing, technical support work/SRE
• Cloud-Native Expertise: Deep technical proficiency in managing and troubleshooting container orchestration platforms (such as Kubernetes, OpenShift, or VMware Tanzu) and cloud infrastructure (AWS, Azure, or IBM Cloud).
• Technical Problem Solving: Proven ability to triage and resolve sophisticated software stack issues, utilizing debugging tools and collaborating with engineering teams to navigate high-pressure escalations.
• Operational Communication: Strong fluency in English with the ability to articulate technical concepts clearly to both internal stakeholders and external partners, ensuring transparency during critical events.
• Agile Mindset: Readiness to participate in shift rotations and on-call schedules to support our global customer base, combined with a self-motivated drive to take ownership of customer outcomes.
• In-Office Presence: We are primarily an in-office environment and therefore, you will be expected to work from the North Carolina  office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

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THE ROLE

As a Multimedia Specialist, you will support Everpure’s organic growth by executing the day-to-day operations of our blog, YouTube, and Reddit channels. You’ll play a key role in ensuring our content is discoverable across search engines and AI platforms by applying SEO best practices to every asset. Working closely with senior content leaders, you will help bridge the gap between technical innovation on the Everpure Platform and the digital communities where our customers live.

WHAT YOU'LL DO

• Facilitate Blog Publishing: Coordinate the end-to-end publishing workflow for the Everpure blog, ensuring posts are edited, optimized for SEO, and published according to the editorial calendar.
• Support YouTube Operations: Execute the day-to-day management of the YouTube channel, including uploading videos, optimizing metadata, and updating thumbnails to improve audience retention.
• Monitor Channel Performance: Pull and organize data reports for the blog and YouTube to track reach and engagement, helping the team identify which content resonates most with our audience.
• Coordinate Cross-Promotion: Assist the social media team in identifying assets for organic promotion to ensure consistent distribution of Everpure content across all platforms.
• Engage Digital Communities: Coordinate reviews for Reddit posts with key SMEs and agencies.
• Location: We are primarily an in-office environment and therefore, you will be expected to work from the Raleigh office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Foundational Editorial Skills: Practical experience working within a CMS (like WordPress) to publish and refresh digital content while maintaining high attention to detail.
• Video Platform Literacy: Familiarity with YouTube’s back-end tools and a solid understanding of how titles, tags, and descriptions impact video discoverability.
• Analytical Curiosity: Ability to use analytics tools to gather data and a desire to learn how to translate those metrics into actionable content improvements.
• Collaborative Mindset: Proven ability to follow established procedures and work effectively within a team to meet deadlines and project goals.

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THE ROLE:

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Pure Storage, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team selling into the exciting SLED market of North and South Carolina.

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Pure Storage solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU’LL DO:

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Pure Storage portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Pure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING:

• Pre-sales experience is required
• Candidate must reside in the Raleigh, NC area 
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Preference may be given to candidates with experience in the SLED vertical 
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Previous experience with Linux, NFS file systems and Linux distributed network environment
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Familiarity with AWS, Azure, GCP, containers, k8s and microservices architectures a plus
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable
• Excellent verbal and written interpersonal skills

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THE ROLE

As the lead architect of our AI technical value narrative, you will drive the digital and content strategies that captivate technical leaders and the infrastructure community. You will translate complex AI Factory architectures and high-performance storage differentiators into compelling stories that bridge the gap between enterprise data and intelligence. By distilling the "how-to" of AI data orchestration into clear, differentiated value propositions, you will empower our global sales teams and influence the next generation of data-centric AI innovation.

WHAT YOU'LL DO

• Architect the AI Technical Content Roadmap: Design and execute high-impact technical assets—including deep-dive blogs, interactive digital experiences, and live webcasts—that demonstrate how the Everpure Platform accelerates AI/ML workloads and RAG architectures.
• Pioneer AI Integration Showcases: Own the evangelism of AI capabilities, including Model Context Protocol (MCP) servers, by building demonstrations that show how AI agents securely interact with the Everpure Unified Data Plane.
• Orchestrate the Technical Bill of Materials (BOM): Lead the creation of a high-fidelity "AI toolkit," ensuring Field Sales and Partners have the reference architectures and deployment guides necessary to win in the market.
• Drive Digital Technical Experiences: Execute the strategy for digital showcases on everpure.com, specifically building Pure360 demonstrations and TestDrive environments to allow customers to interact with our virtual sandbox.
• Translate Feature Logic into Market Value: Act as the primary technical liaison between Product Management and Marketing to turn complex features—like DirectFlash efficiency or Evergreen//One for AI—into selling points for infrastructure architects.
• In-Office Collaboration: We are primarily an in-office environment and therefore, you will be expected to work from the office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Expertise in the AI Lifecycle: Deep technical knowledge of storage and infrastructure combined with a functional understanding of the AI pipeline, including training, fine-tuning, and inference.
• Technical Content Mastery: Proven ability to translate complex engineering concepts into simple, differentiated narratives for technical decision-makers across written, video, and presentation formats.
• Cloud-Native & Data Pipeline Fluency: Proficiency in Kubernetes and containers, specifically how Portworx by Everpure manages data for stateful AI applications, and how to solve "Data Preparation Bottlenecks" with high-throughput storage.
• Hands-on Technical Proficiency: Direct experience with RAG (Retrieval-Augmented Generation), Vector Databases (such as Milvus or Pinecone), and infrastructure protocols including S3 object storage and high-performance networking.
• Collaborative Leadership: Ability to align outcomes across Product, Engineering, and Sales teams to ensure a unified AI story across the entire Everpure portfolio.

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THE ROLE

As a Content Operations Specialist, you are the engine behind the Everpure content machine, ensuring our global assets move seamlessly from ideation to publication. You will transform complex creative workflows into high-efficiency pipelines, collaborating closely with Content Strategy Managers and Marketing leaders to maintain a world-class publishing cadence. Your mission is to eliminate friction during content production and ensure every piece of content is tagged for maximum impact and measurability across the Everpure Platform.

WHAT YOU'LL DO

• Optimize the Content Pipeline: Own the end-to-end delivery process by managing the editorial calendar and triaging incoming requests to ensure resources—from human experts to AI workflows—are allocated to the highest-priority business needs.
• Drive Publishing Excellence: Execute flawless blog operations and asset launches, ensuring all final drafts meet Everpure’s formatting standards and are published on time to maintain consistent market presence.
• Champion Data Integrity: Maintain and evolve our content taxonomy and tagging systems, ensuring every asset is searchable and reusable to drive measurable insights for the global marketing organization.
• Lead Cross-Functional Orchestration: Facilitate the review and approval process across stakeholders, proactively identifying and resolving blockers to ensure zero-lag transitions between production stages.
• Manage the Content DAM: Manage digital asset workflows, including archiving files, organizing content, and uploading/maintaining assets in our DAM system
• Location: We are primarily an in-office environment and therefore, you will be expected to work from the Raleigh office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Operational Mastery: Proven expertise in coordinating marketing production or content operations, with a systematic approach to managing multi-stakeholder workflows and project dependencies.
• Technical Proficiency: Skilled in utilizing project management tools (such as Asana) and CMS platforms (such as WordPress) to automate tracking and streamline digital publishing.
• Strategic Communication: Ability to translate complex project statuses into clear action items for creative and technical teams, ensuring alignment and velocity without sacrificing quality.
• Process Architecture: A natural problem-solver who identifies workflow inefficiencies and implements scalable solutions to improve the speed and quality of content delivery.

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THE ROLE 

As the Director of Social Media, you will transform our social presence from a publishing function into a high-impact engine for brand authority and market influence. You’ll lead the global organic strategy, elevating executive voices and leveraging deep social listening to drive actionable business insights. By partnering closely with Brand, Communications, and Demand teams, you will ensure our social channels move beyond metrics to become a core driver of credibility and global relevance.

WHAT YOU'LL DO

• Architect Global Strategy: Define and execute a comprehensive organic social roadmap that synchronizes our brand voice across all platforms, ensuring every interaction increases our global Share of Voice and brand sentiment.
• Lead Executive Presence: Design and manage our executive thought leadership program, partnering with senior leaders to craft authentic, insight-driven narratives that build industry trust and individual authority.
• Drive Intelligence & Insights: Establish a sophisticated social listening and reporting framework to provide the organization with real-time market intelligence, informing content planning and broader marketing decisions.
• Scale Advocacy & Influence: Launch and optimize global employee advocacy and influencer programs that amplify our reach through trusted, human-centric storytelling.
• Nurture High-Performing Teams: Lead and mentor a team of social specialists, setting high standards for creative excellence and data-driven experimentation while fostering cross-functional collaboration with Creative and Paid teams.
• We are primarily an in-office environment and therefore, you will be expected to work from the Raleigh/Durham office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Strategic Leadership Expertise: A proven track record of leading complex, global social media strategies within a B2B and enterprise environment, focusing on brand storytelling and community growth.
• Executive & Influencer Savvy: Extensive experience managing high-stakes executive social programs and scaling influencer initiatives that drive measurable industry engagement.
• Analytical Mastery: Technical proficiency with enterprise social suites (such as Sprout, Brandwatch, or Sprinklr) and a deep understanding of how to use sentiment analysis and attribution to prove business impact.
• Cross-Functional Collaboration: Exceptional ability to partner across Creative, Communications, and Demand Generation teams to integrate social insights into holistic business goals.

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THE ROLE:

Everpure (Formerly Pure Storage) is looking for a dynamic Systems Engineering Manager to lead and inspire a high-performing team in our Enterprise organization. In this pivotal role, you’ll guide talented pre-sales Systems Engineers who help some of the world’s largest and most innovative companies modernize their data strategies with industry-leading all-flash storage, cloud, and AI-driven data solutions. If you’re passionate about coaching technical talent, elevating customer outcomes, and shaping the future of data-driven enterprises, this is your opportunity to make a visible impact at one of the fastest-growing companies in the industry.

WHAT YOU’LL DO:

• Demonstrate effective people development in a rapidly evolving technical space 
• Act as an employee advocate who is focused on team and people development, demonstrating high EQ
• Have a desire to drive operational excellence; create a team support creation and validation of technical demand
• Lead by example, living the Everpure Values: Persistence, Creativity, Teamwork, Ownership, Customer-first
• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Passionately bring to light the advantages of an Everpure Storage solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Enable team to:
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs when needed
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Move with market trends and competitive landscape to promote thought leadership within our organization

WHAT YOU BRING:

• 5+ years of Management experience leading high performing Sales Engineers selling in Enterprise Accounts
• 10+ years experience supporting the sales of storage, networking or systems solutions to a combination of large accounts and data centers
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in setting team strategy to acquire new prospects and converting them into clients
• Knowledge of business impact of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMWare, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills

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Responsibilities

Qualifications

As part of the Cabin Crew, you will play a pivotal role in designing and orchestrating end-to-end services and experiences for our clients. You’ll help them navigate complex ecosystems of people, processes, policies, and technology while connecting customer experiences to the operations and systems that enable them.

You’ll collaborate closely with clients to understand their business objectives, assess their current capabilities, and shape strategies, services, and products that deliver real value. Your expertise in human-centered and service design will be instrumental in identifying opportunities, mapping and improving services, and guiding teams through ambiguity toward confident decisions.

We’re seeking a Strategist who embodies our passion for creating exceptional user and customer experiences through innovation. This is a hands-on individual contributor role for someone who can think in systems, lead with service design, and still roll up their sleeves to do the work, balancing strategy, design, and technology to solve real-world problems.

Responsibilities:

Lead service and product initiatives end-to-end

• Lead and execute service and product initiatives from discovery through definition and into delivery, using human-centered and service design frameworks to ensure everything is deeply rooted in real user and customer needs.
• Develop and execute experience, service, and product strategies that align user needs, business goals, and operational feasibility.

Drive service design and ecosystem thinking

• Lead service blueprinting, journey mapping, ecosystem mapping, and stakeholder mapping efforts to align teams on how a service works today and how it should work tomorrow.
• Connect frontstage experiences (customers, end users, partners) with backstage realities (teams, processes, systems, policies) to design services that are both delightful and deliverable.
• Identify gaps, failure points, and opportunities across the end-to-end service, beyond any single touchpoint or interface.

Create clarity in ambiguous spaces

• Facilitate problem framing and visioning work when the problem and solution are not yet clear, helping teams understand what to tackle first and why.
• Design and structure experiments, prototypes, and pilots that test not just interfaces, but entire service moments (people + process + tech).
• Translate complex ecosystem insights into clear narratives, options, and recommendations for decision-makers.

Champion human-centered & service design practices

• Oversee and integrate user research processes, including interviews, contextual inquiry, concept testing, and usability testing to inform service and product direction.
• Champion experience and service design practices (including UX), guiding multidisciplinary teams in creating user-centric, service-aware designs and prototypes that adhere to best practices in usability and accessibility.
• Advocate for a culture of innovation, encouraging creative problem-solving and exploration of new ideas and technologies to enhance user and customer experience.

Orchestrate cross-functional collaboration

• Collaborate with stakeholders across strategy, design, product, engineering, data, and operations to ensure strategic alignment and successful delivery of services and products.
• Use service design artifacts (blueprints, journeys, future-state stories, experience principles) as alignment and decision-making tools in workshops, working sessions, and stakeholder reviews.
• Drive continuous improvement of our methods and frameworks, incorporating project learnings to enhance future work.

Communicate, coach, and support growth

• • Articulate and present strategic visions, service and experience concepts, and roadmaps to diverse audiences, including executive teams and client partners.
  • Teach and coach client teams in service design methods—such as blueprinting, journey mapping, and experience principle development—while delivering high-quality artifacts and leading teams toward outcomes.
  • Assist business development efforts by analyzing and articulating client needs, framing opportunities, and contributing to proposals. Act as a subject matter expert on service design, human-centered innovation, and select industries, as well as Cabin’s strategic frameworks.

Requirements:

• Proven track record leading service or product strategy and experience design initiatives, with a strong portfolio showcasing service blueprints, journeys, and/or complex ecosystem work for digital and/or omnichannel services.
• Deep understanding of human-centered and service design principles, with a systems mindset and a user-first approach to shaping services and products.
• Demonstrated experience using service blueprinting, journey mapping, and ecosystem mapping to connect customer experience with operational and technical realities.
• Expertise in conducting user and stakeholder research and translating insights into actionable service and product strategies, concepts, and roadmaps.
• Exceptional facilitation skills, with an uncommon ability to design and lead workshops and problem-solving sessions that bring together diverse stakeholders and move them toward alignment.
• Strong communication and storytelling skills, capable of conveying complex concepts clearly and persuasively across different audiences—from frontline staff to executives.
• Comfort working in highly ambiguous problem spaces, where defining the right question and narrowing the focus is as important as generating solutions.
• Collaborative, low-ego approach with the ability to inspire and motivate cross-functional teams without formal authority.
• Familiarity with design and prototyping tools (e.g., Figma, FigJam, Miro) and an understanding of current trends in digital products, services, and enabling technologies.

We’re hiring a Salesforce Administrator to help scale the operational backbone of the BuildOps GTM motion. Salesforce is the center of our go-to-market motion — and we need someone who can build, optimize, and evolve the platform at high speed while maintaining enterprise-grade quality and control.

This role requires deep Salesforce administration expertise and strong Quote-to-Cash (QTC) experience, including hands-on familiarity with Salesforce CPQ and downstream revenue workflows involving RCA, ARM, or similar revenue accounting tools.

If you thrive in fast-paced environments, enjoy solving complex GTM process challenges, and consistently deliver fast + thorough outcomes, you’ll excel here.

What You’ll Do

Optimize and Scale Salesforce

• Administer and optimize Salesforce across Sales, Marketing, Customer Success, and Finance
• Build and maintain scalable automation using Flows, validation rules, approval processes, and custom objects
• Drive clean, scalable architecture that supports rapid growth and evolving business needs
• Manage user access, roles, profiles, permission sets, and governance best practices
• Lead deployments, release cycles, sandbox strategy, QA, UAT coordination, and change management
• Maintain documentation and system standards while moving fast
• Ensure data cleanliness and enforce process compliance through smart controls and automation

Drive Quote-to-Cash Execution

• Own Salesforce CPQ configuration: products, bundles, pricing, discounting, approvals, renewals, amendments, and contracting workflows
• Build and optimize end-to-end Quote-to-Cash processes (Opportunity → Quote → Contract → Billing → Revenue)
• Partner with Finance to ensure clean revenue processes aligned with revenue recognition requirements
• Support integrations and workflows tied to RCA, ARM, and other revenue automation tools
• Continuously improve quoting speed, accuracy, and compliance through automation and smarter system design

Partner Across the Business

• Work closely with Sales leadership, Finance, Deal Desk, Customer Success, and GTM teams
• Translate evolving business requirements into system execution quickly and correctly
• Train users, improve adoption, and enforce best practices without slowing the business down

What We’re Looking For

Experience

• 5–7+ years of Salesforce Administrator experience (required)
• Proven success supporting high-growth SaaS GTM organizations
• Deep expertise in Salesforce CPQ (required)
• Strong experience supporting Quote-to-Cash workflows
• Experience operating in environments with frequent change, shifting priorities, and aggressive scaling goals

Certifications (Required)

• Salesforce Certified Administrator
• Salesforce Advanced Administrator
• Salesforce CPQ Specialist (strongly preferred / ideal)

Additional certifications (Platform App Builder, Sales Cloud Consultant, Revenue Cloud Consultant) are a plus.

Technical Skillset

• Expert-level Salesforce Flow experience (record-triggered, scheduled, screen flows)
• Strong understanding of Salesforce data architecture and object modeling
• Experience managing integrations and working alongside technical teams (APIs, middleware, ETL tools)

Additional Skillset

• Extreme Ownership: Takes responsibility for outcomes and drives work to completion without being chased.
• Bias for Action: Moves quickly in ambiguous environments while maintaining high quality.
• Strong Stakeholder Management: Partners effectively across Sales, Finance, CS, and Marketing and all other partner teams across the organization
• Team Player: Works well within a team environment alongside teammates and stakeholders
• Clear Communicator: Explains technical concepts in business terms and sets expectations proactively.
• Adaptable & Resilient: Thrives in fast-paced, frequently changing environments.
• High Standards: Cares deeply about data integrity, process discipline, and system performance.

Compensation: $120,000 to $160,000 base salary + performance bonus

Joining Collibra’s Tax Team

Joining Collibra’s Global Tax Team, you will join a forward-thinking Global Tax team dedicated to scaling our financial infrastructure as we grow internationally. Reporting to the Tax Director, your primary focus will be the daily execution and management of our global indirect tax function. 

You will be the hands-on owner of our US Sales and Use Tax (SUT) filings while acting as the internal lead for our international compliance cycle in coordination with external providers. A critical component of this role is digital transformation; you will lead the implementation of an automated solution for US SUT return preparation and filing, while exploring and evaluating long-term automation options for our global footprint .You will contribute to the overall efficiency of the department by assisting with direct tax reporting, filings, and various workflows, especially during busy periods.

 At Collibra, we are respectfully direct; we value technical excellence, a proactive working style, and the ability to maintain high compliance standards in a high-growth environment.

This is a hybrid role based in our Raleigh office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

Senior Tax Analysts Are Responsible For

• Execute US Indirect Tax Compliance: Lead the end-to-end in-house preparation and filing of US Sales and Use Tax returns, ensuring accuracy and timely remittance across all nexus jurisdictions.
• Manage International Compliance: Serve as the primary internal lead for global VAT/GST filings, coordinating data flow and performing detailed reviews of returns prepared by our external service providers.
• Lead US Tax Automation: Act as the project lead for the implementation of an automated solution for US SUT return preparation and filing, transitioning current manual workflows into a scalable, tech-enabled process.
• Strategize Global Automation: Explore and evaluate software and managed service options for global indirect tax automation to support Collibra's continued international expansion.
• Coordinate Data Flow from NetSuite: Gather, validate, and reconcile monthly transaction data to ensure internal filings and external partner workpapers are based on a "single source of truth."
• Own Monthly Indirect Tax Accounting: Prepare journal entries, maintain detailed support for tax accruals, and perform monthly reconciliations of all global indirect tax accounts and systems.
• Support Direct Tax Workflows: Assist the Senior Tax Manager and Tax Manager in managing global direct tax compliance in accordance with local regulations. Assist in the preparation of the necessary data for the annual income tax provision calculations (US GAAP, IFRS, and local GAAPs for official statutory reporting).

You have

• 4+ years of indirect and direct tax experience with a public accounting firm and/or corporate tax department.
• Hands-on experience preparing and filing US Sales and Use Tax returns.
• Technical knowledge of global VAT/GST systems, specifically within a SaaS environment.
• Proficiency in NetSuite or other ERP’s, plus a strong understanding of how financial data flows from an ERP into tax reporting workpapers.
• Hands-on experience with indirect tax technology tools such as Avalara or Vertex.
• Exposure to tax automation implementation or a strong interest in leading the technology transition from manual to automated filing solutions.
• Broad-based understanding of tax and accounting fundamentals, including exposure to annual income tax provisions and global direct tax compliance.
• Advanced Excel skills
• Experience with agentic AI is a plus 
• Bachelor’s degree in Accounting; CPA or advanced degree preferred.

You are

• Detail-Oriented: You take pride in the accuracy of your filings and reconciliations, ensuring that no jurisdictional deadline or tax notice is overlooked.
• Tech-Curious: You have a natural interest in how systems work and look for ways to use technology, especially AI, to make manual tasks more efficient.
• Comfortable with Ambiguity and Change: You thrive in a dynamic environment where the business and processes are always evolving.
• A collaborative partner: You communicate effectively with internal and external stakeholders and across cross functional teams.
• Self-Directed: You are motivated by the opportunity to own a process from start to finish while working in a remote environment.

Measures of Success

Within your first month: You will have established a working rhythm with the Tax team members, taken over the day-to-day coordination of data for our outside service providers, and successfully managed your first in-house US SUT filing cycle.

Within your first three months: You will have completed a review of all current manual processes within the indirect tax function, presented a roadmap for automation, and begun assisting the Tax Manager and Tax Senior Manager with direct tax return filings.

Within your first six months: You will have successfully led the implementation of an automated US SUT filing solution, begun implementing other global solutions identified in the automation roadmap, and supported the preparation of the annual multi-GAAP direct tax provisions.

Compensation for this role

The standard base salary range for this position is $88,000.00 - $110,000.00 per year. This position is not eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.

In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more.

Structural-Bridge Technical Manager

We have a career opportunity for a Structural-Bridge Engineer seeking to grow their career as a Technical Manager. As a Structural-Bridge Technical Manager, you will both self-perform and direct project teams in the planning and design of transportation structures projects. In this role, you will have the opportunity to be viewed as a subject matter expert and provide technical advice to staff to ensure the successful execution of projects and help drive the growth of the NC Structural group.

The ideal candidate will have a proven track record of successfully managing various structural-bridge projects, ensuring the development of high-quality engineering documents. Previous experience mentoring and directing staff in technical skills is highly desired.

Location

This position will have a hybrid work schedule and, when in the office, will work from our Cary office a minimum of 3 times a week.

The Impact You Will Have

• Mentor and direct the advancement of the technical skills of staff while executing projects
• Manage technical elements of a project, including assessing what analyses need to be completed and what is the most practical approach (i.e. software, design assumptions, etc.) for that analysis
• Perform, review, and manage technical analysis and design. Take responsibility for the completeness of design details
• Communicate technical progress and issues to Project Manager promptly and continuously
• Adhere to all internal procedures for quality control, documentation, and project tracking
• Contribute to other project work as a technical specialist or advisor
• Provide input into the growth of the practice
• Work toward being a leading subject matter expert on targeted elements within the discipline

What We Are Looking For

• B.S. Degree in Civil Engineering (Structural) required
• PE License in NC required
• A minimum of 10 years' experience in structural engineering with a transportation focus
• Advanced knowledge of software appropriate for discipline, showing proficiency in most programs specific to this role/discipline
• Advanced knowledge of applicable codes and standards that govern discipline
• Experience in MicroStation is required; experience in 3D bridge modeling is highly desirable
• Experience with Construction Engineering services is highly desirable

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