ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As an Emergency Veterinarian, you’re more than just passionate about helping people and their pets; you thrive on it, especially when they need you most. At VEG, we find a way to say yes to supporting you, so you can be the best, most confident ER professional possible and grow your career in unexpected directions. With a culture rooted in mentorship and continuous learning—from on-the-floor guidance to VEG Education programs and unlimited ER-focused CE—you’ll never stop learning. You’ll handle any emergency that comes through the door, from routine cases to complex surgeries, and treat every kind of pet, including exotics! As a leader on the hospital floor, you’ll have the chance to be a superhero for your customers, backed by a team and resources that empower you to take your career further than you ever imagined.

WHAT YOU’LL DO 

• Answer medical questions over the phone 
• See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets 
• Gather the signalment, presenting complaint, vitals, and physical exam 
• Conduct physical examinations of animals, along with other required investigatory measures such as ultrasounds, X-rays, bloodwork, and biopsies 
• Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
• Communicate diagnosis and treatment options directly with customers
• Prepare estimates and present them to customers
• Create and review medical records to ensure accuracy
• Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
• Perform minor and major emergency surgeries
• Perform endoscopic procedures
• Educate customers on after care and preventative measures where appropriate 

WHAT YOU NEED

• A DVM or equivalent degree
• Live and breathe emergency medicine, including emergency surgery (the soft tissue kind!) and endoscopy
• Thrive in team-oriented environments (think hospital retreats, team dinners, happy hours, and more)
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As an Emergency Veterinarian, you’re more than just passionate about helping people and their pets; you thrive on it, especially when they need you most. At VEG, we find a way to say yes to supporting you, so you can be the best, most confident ER professional possible and grow your career in unexpected directions. With a culture rooted in mentorship and continuous learning—from on-the-floor guidance to VEG Education programs and unlimited ER-focused CE—you’ll never stop learning. You’ll handle any emergency that comes through the door, from routine cases to complex surgeries, and treat every kind of pet, including exotics! As a leader on the hospital floor, you’ll have the chance to be a superhero for your customers, backed by a team and resources that empower you to take your career further than you ever imagined.

WHAT YOU’LL DO 

• Answer medical questions over the phone 
• See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets 
• Gather the signalment, presenting complaint, vitals, and physical exam 
• Conduct physical examinations of animals, along with other required investigatory measures such as ultrasounds, X-rays, bloodwork, and biopsies 
• Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
• Communicate diagnosis and treatment options directly with customers
• Prepare estimates and present them to customers
• Create and review medical records to ensure accuracy
• Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
• Perform minor and major emergency surgeries
• Perform endoscopic procedures
• Educate customers on after care and preventative measures where appropriate 

WHAT YOU NEED

• A DVM or equivalent degree
• Live and breathe emergency medicine, including emergency surgery (the soft tissue kind!) and endoscopy
• Thrive in team-oriented environments (think hospital retreats, team dinners, happy hours, and more)
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As an Emergency Credentialed Veterinary Technician, you’re part of a team that thrives on the front lines of emergency veterinary care where every second counts. You’ll handle a wide range of cases, from minor to complex emergencies, collaborating with our doctors and team in delivering gold standard, emotionally intelligent care. You’ll jump into triage, treatments, diagnostics, anesthesia, monitoring, and critical care nursing, all while being a steady, compassionate presence for pet parents in their most stressful moments. This role is for someone who wants to do the work they were trained to do (and more), continue growing their skills, and help people and their pets when they need it most.

WHAT YOU’LL DO

• Treat every patient and person like they matter—because they do! You keep people and pets together and stay by their side through tests, treatments, and everything in between
• Jump into action, delivering nursing care, treatments, and emotional support in the most critical moments, from triage to discharge
• Bring the meds, the monitoring, and the mastery—from IVs and CRIs to blood transfusions and beyond
• Communicate like a teammate and think like a leader, helping shape plans and keep care flowing
• Be ready to perform CPR like the trained RECOVER rockstar you are (not only do we offer training, we have the highest number of RECOVER CPR professionals and instructors in the industry!)
• All the techy stuff—from diagnostics and imaging to sample collection and placing tubes
• Anesthesia, even for our most fragile patients? You’ve got it.
• Use all the advanced techniques in your toolkit: central lines, endoscopy, ultrasounds, and more

WHAT YOU NEED

• High school diploma or equivalent required; associate’s degree or higher in veterinary technology from an AVMA accredited program strongly preferred
• Credentialed as a Veterinary Technician (CVT, RVT, LVT, LVMT) in the state the VEG practice is located is required; VTS in ECC, internal medicine or anesthesia/analgesia is a plus and will lead to extra considerations in compensation
• 1+ years of experience in a veterinary technician role; experience in emergency or specialty medicine preferred
• Basic computer skills and a comprehension of practice management software and electronic medical record keeping
• Excellent communicator and calm under pressure; ready to lend a hand to support those around you
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors.
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. We are looking for a Senior Staff Product Designer to join as the design lead for our Customer Experience team, reporting directly to the Head of Design. This is a player/coach role. You will carry significant IC responsibility while directly managing one Product Designer who is focused on load planning and exception management.

Your mandate is the end-to-end customer journey that makes autonomous freight a reality. You will design the suite of tools used by trucking and logistics companies to activate and manage daily operations for a fleet of self-driving trucks. While autonomous technology is genuinely new territory for our customers, your job is to design experiences that feel familiar, intuitive, and integrated into their existing ecosystems. This isn’t a SaaS dashboard exercise. These are high-stakes operational tools that a vehicle operator or load planner needs to adopt to safely run an autonomous truck.

In this role, you will

• Own the customer experience blueprint. Define how interactions with the Aurora Driver are consistent, simple, and unified with the broader operational ecosystem
• Design customer-facing digital tools across web, mobile, and partner integrations
• Do just enough research to generate actionable insight, then use it to drive product decisions, not decorate them
• Tie your work directly to outcomes. For example, ensure support feels like a natural part of the product by designing self-serve recovery paths that allow users to resolve issues in under 5 minutes
• Manage and develop one Product Designer, and contribute to raising the bar for the broader design practice

Required Qualifications

• 8+ years of experience in product design, with a track record of leading complex, multi-workstream projects
• Experience formally managing other designers
• A portfolio showing end-to-end work across research and design for complex enterprise, operational, or mission-critical systems, with clear evidence of business impact
• Expertise in interaction design, information architecture, and UX research with a high bar for visual design quality
• Exceptional written and verbal communication skills, with the ability to translate research insights and design rationale into clear, compelling narratives for executive, cross-functional, and technical audiences

Desirable Qualifications 

• Experience with autonomous technology, hardware-software integrated products, or physical supply chain logistics
• Demonstrated ability to use AI across the design lifecycle without losing judgment

The base salary range for this position is $171K-$247K per year.  Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

 #LI-SP1

Area Manager

Type of Work: Full Time, Exempt (Bonus Eligible)
Market: Western Pennsylvania (Brookville, State College, Dubois, Greensburg, Erie, Gettysburg, York, Lebanon, Harrisburg, Lancaster, Altoona)
Travel: This role supports up to 11 Pennsylvania retail locations. Weekly in‑market travel to these stores is required.
Candidates must be able to commute within the Central and Western PA markets multiple times per week. Regular long-distance driving between stores is a core responsibility of this position.

Who You Are: 

As the Area Manager, you will be responsible for leading and developing talent across multiple locations to build consistency across the brand. You will coach, motivate, navigate, and serve as a sounding board for Store Managers, business partners, and sales drivers. Your responsibilities will include building the retail business strategy and setting direction for the store teams.

What You'll Do:

• Drive revenue growth by developing and executing sales strategies that leverage talent to provide positive financial results.
• Lead organizational change by assessing current operational status and creating/implementing improvements to meet the needs of the business.
• Focus on P&L by monitoring, recording, and directing revenue and spending across multiple locations.
• Coach store teams to develop and maintain operational best practices in areas of inventory control, store presentation, and asset protection.
• Create and maintain high standards for the guest journey and train team members on how to provide the best experience for our guests.
• Analyze and observe guest experience/feedback to create opportunities for process improvement.
• Retain and develop top talent across multiple locations.
• Provide leadership to the assigned region and mentor all store-level leadership teams.
• Identify opportunities for improvement in the store region; design and implement training, policies, goals, and other resources to maximize productivity and morale.
• Maintain knowledge of market, competition, and best practices and trends in sales techniques and strategies.
• Monitor and analyze business trends across all stores within the area.
• Attend and participate in sales and management training meetings and events as directed by management.
• Adhere to state regulations.
• Flexibility and availability regarding scheduling-must be able to work nights, weekends, and holidays. Open availability to meet business needs is required.
• Ability to travel up to 80% of your week, including overnight stays, to visit stores within the market, attend regional meetings and conferences, or for other business needs.
• Perform other duties as assigned.

What You'll Bring:

• Retail Leadership Expertise: 4+ years of retail management experience with a strong foundation in store operations, sales performance, and delivering exceptional customer experiences.
• Multi-Unit Oversight: 2+ years of experience managing multiple locations, driving operational consistency, performance, and execution across stores.
• High-Volume Store Experience: Proven success leading a high-volume store generating $9M+ in annual revenue, with accountability for sales, profitability, and operational efficiency.
• People Leadership & Development: 4+ years of experience building, coaching, and developing high-performing teams, with a track record of improving engagement, retention, and performance.
• Results-Driven Operator: Demonstrated ability to maximize sales, achieve business objectives, and drive KPIs across an assigned area.
• Strategic & Big-Picture Thinking: Ability to identify opportunities, implement innovative solutions, and drive revenue growth while enhancing the overall guest experience.
• Strong Communication Skills: Effective communicator with the ability to influence and collaborate at all levels, both internally and externally.
• Feedback & Leadership Agility: Comfortable managing up, giving and receiving feedback, and fostering a culture of openness and accountability.
• Change Leadership: Ability to lead and socialize organizational change, driving alignment, accountability, and adoption across teams.
• Talent Management: Skilled in identifying, developing, and retaining top talent, while effectively coaching and improving underperformance.
• Analytical & Systems Savvy: Proficient in navigating complex systems, analyzing financial and operational reports, and translating insights into action.
• Business Acumen: Strong understanding of sales, marketing, and supply chain principles, with the ability to connect these functions to drive overall business success.

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Business Development Representative

Location: Greater Philadelphia, PA | Type: Full-time | Schedule: Monday–Friday

Are you ready to combine your passion for healthcare with your talent for building relationships? At IVX Health, we are transforming the way infusion and injection therapy is delivered for patients with chronic conditions like Rheumatoid Arthritis, Crohn’s Disease, and Multiple Sclerosis. We are looking for a driven, relationship-focused Business Development Representative (BDR) to expand our presence nationwide by connecting healthcare providers and patients to a better infusion care experience.

If you’re passionate about making a real difference in the lives of patients while achieving professional success, this is the opportunity for you!

About the Role: 

The Business Development Representative is an essential part of the Sales team at IVX Health, dedicated to broadening our impact within the healthcare sector. This role centers on engaging daily with healthcare professionals such as physicians, nurses, and staff at partner hospitals and clinics. The primary aim is to introduce these providers to our ambulatory infusion services, cultivating relationships that facilitate patient referrals.

 Key Responsibilities:

• Territory Growth & Referral Development
  • Identify and engage potential referral sources to increase new patient encounters.
  • Develop and execute strategic sales plans to meet growth targets within the assigned territory.
  • Build and maintain strong relationships with medical practices, clinics, hospitals, and health systems to drive referral volume.
  • Participate in community events and local engagements to increase brand awareness and referral opportunities.
• Provider Engagement & Education
  • Conduct in-person and virtual presentations and educational sessions with healthcare providers and office staff.
  • Serve as a knowledgeable resource regarding IVX Health services, referral processes, and patient experience.
  • Act as a liaison between referring practices and IVX operations teams to ensure a positive experience for both providers and patients.
• Market Intelligence & Performance Tracking
  • Monitor competitor activity, market trends, and territory performance, providing insights to leadership.
  • Analyze sales data and market insights to identify opportunities for growth and improvement.
  • Maintain accurate, timely documentation of activities, leads, expenses, and reporting within CRM and internal systems.
• Cross-Functional Collaboration
  • Partner with Regional Operations, Prior Authorization, Intake, and other internal teams to support smooth patient onboarding.
  • Collaborate with Marketing to promote local events and territory initiatives, including social media engagement.
  • Build relationships with pharmaceutical representatives and other industry stakeholders.
• Professional Development & Compliance
  • Participate in sales meetings, training sessions, and performance reviews to strengthen skills and product knowledge.
  • Maintain current knowledge of healthcare regulations, compliance standards, and industry best practices.
  • Uphold the highest ethical standards in all interactions in alignment with IVX Health values.

Why You'll Love IVX Health

At IVX Health, we believe in taking care of our team just as much as we take care of our patients. Here’s what we offer:

• Comprehensive Healthcare: Medical, dental, and vision coverage, plus telemedicine services.
• Flexible Savings Options: Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA).
• Family Support: Fertility and family-building resources.
• Professional Development: Tuition reimbursement, CEU access, and career advancement opportunities.
• Generous Benefits: Disability coverage, life insurance, 401(k) matching, charitable giving programs, and referral bonuses.
• Work-Life Balance: Paid volunteer time and an inclusive, supportive culture.

Required Competencies and Skills:

• Working knowledge of managed care plans, insurance carriers, referral processes, and precertification workflows
• Strong communication and customer service skills with a relationship-driven approach
• Competitive mindset balanced with a patient- and provider-focused perspective
• Strong organizational skills and attention to detail
• Ability to collaborate effectively across internal teams and external partners
• Proficiency with standard office software and CRM systems
• Travel within the assigned territory is required

Education and Experience

• Bachelor’s degree in Business Management, Healthcare Management, or a related field, or equivalent relevant professional experience
• Minimum of 2 years of sales experience, preferably in healthcare or pharmaceutical sales
• Interest in or experience within healthcare, pharmaceutical, or infusion services preferred

Job Summary

The Business Development Manager (BDM) – IG Therapy will be responsible for driving growth in IVIG (Intravenous Immunoglobulin) and SCIG therapies across targeted call points and payers types. This role is therapy-specific and focused on expanding IVX Health’s footprint in the IVIG space by cultivating relationships with referring providers, identifying new IVIG opportunities, and executing strategic sales initiatives. The BDM will work closely with market BDMs & BDRs, payer access, and specialty pharmacy and operations teams to ensure seamless patient onboarding and therapy delivery.

Key Responsibilities

• Market Expansion & Referral Development
• Identify and engage net new IVIG referring providers, including specialists in neurology, immunology, and oncology.
• Expand existing IVIG accounts and develop new ones in designated territories.
• Maintain a consistent IVIG-focused presence in provider conversations to drive awareness and referrals.

• Sales Strategy & Execution
• Implement refined selling motions tailored to IVIG therapies, including therapy-agnostic order forms and product-specific initiatives (e.g., Gamunex-C).
• Collaborate with ASM and Growth leadership to align on territory goals, sales targets, and performance metrics.
• Participate in retraining programs focused on IG sales approaches and reimbursement strategies.

• Cross-Functional Collaboration
• Partner with Prior Authorization (PA) and Intake teams to deploy preferred product matrices and streamline onboarding.
• Coordinate with Clinical and Operations teams to ensure patient onboarding and provider support.
• Support market level collaboration with pharma partners (e.g., Octapharma, Takeda).

• Data & Reporting
• Utilize CRM systems (e.g., Sugar) to track referral activity, account status, and sales performance.
• Provide feedback on market trends, competitor activity, and therapy adoption to inform strategic decisions.

Qualifications

• Proven experience in specialty pharmaceutical sales, preferably in IVIG or related infusion therapies.
• Strong understanding of the IG market, including Part B and Part D dynamics, reimbursement models, and provider behaviors.
• Demonstrated success in opening new accounts and driving therapy-specific growth.
• Excellent communication, presentation, and relationship-building skills.
• Ability to work independently and collaboratively across cross-functional teams.
• Familiarity with CRM platforms and data-driven sales reporting.

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to lead a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

About the Role

We are looking for an Account Executive in Healthcare to join our Sales and Go-to-Market team. This role is based in PA, reporting to the Regional Director. You will be part of a global group of professionals passionate about delighting our customers, nurturing trusted partnerships, and sharing expertise to drive a secure, cloud-enabled digital future. By demonstrating the power and agility of cloud transformation, you will help cement our position as the world leader in cloud security.

What you’ll do (Role Expectations)

• Build relationships with important internal and customer stakeholders, including c-suite decision-makers

• Create a long-term account strategy aligned with customer goals

• Collaborate with internal teams to meet customer needs and contribute to comprehensive account planning

• Act as a trusted advisor by understanding client businesses and aligning technical solutions with their strategic goals

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 6+ years of full-cycle sales experience within the software or security industry

• Bachelor’s degree or equivalent practical experience

• Progressive selling experience engaging with enterprise accounts and selling at the C-Level

• Residency in or willingness to commute within the greater PA area 

What Will Make You Stand Out (Preferred Qualifications)

• Established relationships with current and prospective customers and a deep understanding of how technology facilitates high-level business goals

• Proficiency in strategic sales planning with a proven track record of closing net new logos

• Experience meeting or exceeding sales targets while leveraging channel partnerships

#LI-LB1

#LI- Remote

About the Role

We are looking for a Regional Sales Director to join our Sales and Go-to-Market team. Leader must be based in the Mid Atlantic region reporting to the Regional Vice President of East. You will be part of a global group of professionals passionate about delighting our customers, nurturing trusted partnerships, and sharing expertise to drive a secure, cloud-enabled digital future. By demonstrating the power and agility of cloud transformation, you will help cement our position as the world leader in cloud security.

What you’ll do (Role Expectations)

• Recruit, hire and develop world-class sales talent, build development plans for each sales rep, and coach and motivate sales team to overachieve on targets
• Understand and solve customer pain points through Zscaler's unique value proposition
• Be the GM of your business and create a plan for success, and accurately forecast business monthly/quarterly/yearly
• Act as the executive sponsor for key partners to create joint plans, generate pipeline and drive opportunities to closure

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 2+ years of full-cycle sales leadership experience within the software or security industry
• Bachelor’s degree or equivalent practical experience
• Progressive selling experience engaging with enterprise accounts and selling at the C-Level
• Residency in or willingness to commute within Ohio

What Will Make You Stand Out (Preferred Qualifications)

• Established relationships with current and prospective customers and a deep understanding of how technology facilitates high-level business goals
• Proficiency in strategic sales planning with a proven track record of closing net new logos
• Experience meeting or exceeding sales targets while leveraging channel partnerships

#LI-Remote

 #LI-EB1

Are you a technical leader with a passion for mission-driven sales? We are looking for a visionary Senior Manager of Sales Engineering to lead a high-impact Healthcare SE team.

In this role, you won’t just manage a team—you will be the architect of technical strategy for organizations that provide critical care to your region’s people and families. You’ll lead a squad of elite technical experts who bridge the gap between complex cloud security and the life-saving missions of our healthcare partners. 

Lead the team by example as they envision and create innovative customized solutions, deliver business value, perform impactful demos, and ensure smooth technical handoffs.

• Hire and develop a high-performing sales engineering team
• Refine sales engineering processes, including discovery, technical qualification, and proof-of-concept
• Coach your team to success with developing comprehensive solution proposals and delivering succinct, impactful product demonstrations
• Provide expert advice for requests for proposals (RFPs) and present recommendations to clients
• Create influence through technical whiteboarding and impactful presentations to your customers and their leadership teams with a keen eye on the personas in the room
• Collaborate across the organization to ensure solutions are implemented according to the customer’s expectations. 

Who You Are (Success Profile)

• You own your outcomes. Your passion fuels your bias for action. You operate with integrity because you genuinely care about the Sales Engineers on your team. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way.
• You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.

What We’re Looking for (Minimum Qualifications)

• Bachelor's Degree in Engineering, a related field, or equivalent practical experience
• 10+ years of experience in sales or systems engineering, with at least 5 years specifically managing and directing a sales engineering team
• Deep technical knowledge and prior experience selling network security technologies

What Will Make You Stand Out (Preferred Qualifications)

• Experience participating in regional industry events as a subject matter expert
• Demonstrated project management skills
• Deep technical hands-on experience in routing, switching, cloud architecture, or firewalls

#LI-remote

#LI-JK4

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease.  A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.

This territory cover - New York City, New Jersey, Delaware, Eastern Pennsylvania, Maryland, Virginia, Tennessee, Kentucky

Summary of Job:

The Regional Account Manager (RAM) – Rare Disease is a critical commercial role responsible for expanding the diagnosed patient population and driving appropriate treatment initiation through education-driven, data-informed field engagement. This role is designed to complement existing Regional Business Manager (RBM) coverage by placing primary emphasis on new and earlier patient identification, diagnostic pathway enablement, and referral network activation.

In rare disease markets, where growth is driven by patient identification rather than market share shifts, the Regional Account Manager focuses on uncovering diagnostic gaps, enabling earlier disease recognition, and ensuring appropriate handoff of qualified patient opportunities to RBMs for treatment initiation and account execution. The RAM serves as a field integrator across the local ecosystem and works in close collaboration with Regional Business Managers and relevant cross-functional partners

Essential Functions:

Patient Identification & Diagnostic Enablement

• Identify rare disease patients through engagement with healthcare providers, including but not limited to IM/FP, General Pediatrics, Rheumatology, Physical Therapy, Pain Management, and other non-traditional specialties
• Identify and address diagnostic gaps within targeted accounts that may delay or prevent accurate diagnosis
• Map, influence, and support local diagnostic and referral pathways to reduce time from disease suspicion to confirmed diagnosis
• Support appropriate use of diagnostic tools and specialist referrals, including utilization of approved HCP identification tools
• Serve as a field integrator to help ensure potential patients are identified throughout the diagnostic journey

Territory Strategy & Data-Driven Execution

• Develop and execute a business plan focused on patient identification and diagnostic activation
• Utilize claims data, internal analytics, Power BI mapping, and other approved data sources to identify high-probability patient opportunities
• Continuously refine targeting and territory strategy based on real-world outcomes, field insights, and performance metrics
• Analyze local and regional trends to inform short- and long-term business planning

Cross-Functional Collaboration

• Partner closely with Regional Business Managers and appropriate cross-functional partners to ensure coordinated, compliant patient identification efforts
• Execute compliant transitions of qualified patient opportunities to RBMs for treatment initiation and account execution

Compliance & Professional Conduct

• Communicate all disease, diagnostic, and product-related information in a truthful, non-misleading manner consistent with company policies and all applicable laws and regulations
• Utilize only on-label, approved materials and seek guidance from management, Compliance, or Legal when uncertainty exists
• Adhere strictly to all regulatory, compliance, and company policies, including appropriate handling of confidential patient information

Success Metrics (KPIs)

Primary Metrics

• Number of newly identified and qualified patient opportunities
• Growth in confirmed diagnoses
• Expansion of new prescriber base
• Qualified patient transitions to RBMs

Secondary Metrics

• Conversion of qualified transitions to enrollment forms
• Contribution to new patient starts
• Percentage of transitions meeting defined qualification criteria (including pedigree relevance and confirmed referral pathway)
• Educational discussions, including speaker programs and conferences

Job Requirements:

Education 

• Bachelor’s degree in science or business required. 

Experience 

• Minimum of 5 years of rare disease experience or experience selling in complex disease states preferred
• Demonstrated experience and success in patient identification, disease education, or complex diagnostic markets
• Proven ability to operate effectively in long-cycle sales environments
• Strong analytical skills with the ability to translate data into actionable territory strategies
• Demonstrated ability to influence multiple stakeholders without direct authority
• Strong verbal, written, presentation, and interpersonal communication skills
• Ability to work autonomously while maintaining strong cross-functional collaboration
• Residence within close proximity to assigned geography
• Commitment to continuous learning and professional development

Preferred Qualifications

• Experience in rare disease or other highly specialized therapeutic areas
• Demonstrated understanding of referral networks
• Strong business planning and strategic thinking capabilities
• Strong business development skills

Travel Requirements

• Requires up to approximately 70% domestic travel
• Must possess a valid U.S. driver’s license with a clean driving record
• Position requires overnight domestic travel based on regional and territory needs

Technical Skills

• Proficient in Microsoft Office Suite and CRM systems
• Comfortable with data visualization and analytics platforms

Non-Technical Skills

• Highly motivated with strong attention to detail
• Ability to manage ambiguity and complexity
• Strong problem-solving skills
• Cultural sensitivity and ability to collaborate within a multinational organization

The anticipated salary for this position will be $185,500 to $202,000. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs.

The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including:

• 401K with company matching
• Annual Bonus Program (Sales Bonus for Sales Jobs)
• Generous PTO and Holiday Schedule which includes a Summer and Winter Shut-Down, Sick Days and, Volunteer Days
• Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision)
• HSA & FSA Programs
• Well-Being and Work/Life Programs
• Life & Disability Insurance
• Concierge Service
• Pet Insurance
• Tuition Assistance
• Employee Referral Awards

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions

It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.

When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at  212 Carnegie Center Dr. Suite 510 Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. 

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com.

Recruitment & Staffing Agencies

Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.

#LI-PE1

#LI-Field

Job Title: Meetings and Events Project Director

Brand: Emota

Location: Philadelphia or based in central or eastern time zones within the US (hybrid)

Reporting to: Director of Meetings and Events

Direct reports: Project Managers and Senior Project Managers

A bit about the role …

As a dynamic and strategic-minded Project Director specialising in Meetings and Events, you will help build excellence in delivery for our global projects with our renowned clients.

As a true champion for the highest levels of project management, best practice, and process compliance, you will lead team members to provide first-class solutions.

Working with the Director of Meetings and Events, you will develop positive client relationships using your industry knowledge to develop our market leading capabilities.

This role, which includes national and international travel, will involve client stakeholder, supplier, team and financial management at all stages.

We offer a comprehensive benefits package to you including volunteer days, enhanced annual leave with an option to buy/sell, 40k, life and health insurance and many other benefits.

You will…

Project Management:

· Lead the meetings and events delivery teams to ensure quality of delivery and financial health of associated projects

· Be operational on high-profile client projects

· Fulfil the role of Project Lead for the service line for multi disciplined projects

Budget Management:

· Support the Director of Meetings and Events with forecasting and financial analysis for assigned accounts

· Review and analyse financial tools to ensure health of all projects

· Be a subject matter expert on company financial tools

· Responsible for the preparation and maintenance of budgets, throughout the lifecycle on designated projects

· Ensure financial tracking of each event and conduct regular 'health checks' to ensure positive cash flow

· Identify and report cost avoidance / saving measures

· Ensure compliance with company and client invoicing processes

· Oversee accurate final reconciliation of events within agreed timelines

Client Liaison and Account Development:

· Meet and communicate with clients to maintain relationships

· Identify new opportunities and leads for our business development to share with Client Engagement Director

· Help present event proposals to clients

· Plan, attend and complete client planning meetings both F2F and virtual

· Manage preparation of supportive meeting planning materials for client planning meetings

· Ensure the client is up to date with all aspects of meeting planning arrangements throughout the course of the programme

· Collaborate with Director of Meetings and Events and other team members, ensure client SOPs are maintained and team members are trained

Staff Development and Management:

· Organise, plan, and prioritise staff and resources to meet goals and deadlines

· Conduct regular 1:1s with team members to ensure they have the support needed to fulfil their roles

· Lead on recruitment of Project Managers, Project Executives and input to their mentoring and development

· Motivate and coach your direct line reports

General:

· Be an ambassador for the agency

· Attend and contribute positively at team meetings and lead calls

· Collaborate with other departments to ensure the delivery of client goals

· Work towards client and company-driven service level agreements (SLAs) for all events

· Understand, apply, and promote our mission, vision, and values

· Champion progress to enhance our industry knowledge and develop our market leading capabilities

· Comply with all company and client procedures, including those relating to Health & Safety

· Comply with all client and company privacy and security protocols.

· Apply a knowledge of our range of services

· To be mindful of environmental sustainability in all aspects of your role and incorporate this mindset in your approach

What do you need to have…

· Previous experience (7+ years) of managing and delivering meetings and events in a corporate setting in global destinations

· Experience managing event budgets from creation through to revisions and reconciliation in multiple currencies

· Event project management and resource management skills

· A customer-centric approach to event delivery

· Previous experience leading teams to success

· Proficiency in a range of event management software, project management tools and Microsoft 365 suite (including Excel and ability to maintain complex spreadsheets)

· A flexibility and desire to travel both nationally and internationally and manage busy event schedules on-site

· Experience working with Pharmaceutical/Healthcare clients

· Previous event agency experience

A bit about us….

Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences.

Part of Inizio Engage XD, we are an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content.

As a Senior Associate at Vynamic, you will apply your life science consulting experience to support project execution, foster strategic insights, and contribute to transformative outcomes for clients within the life sciences industry. You will collaborate with cross-functional teams, manage key deliverables, and build meaningful relationships aligned with Vynamic’s mission and values.

Key Responsibilities:

• Support High-Impact Solutions: Execute high-quality project deliverables under the guidance of project leads, applying life science consulting knowledge to achieve client objectives.
• Project & Risk Support: Assist in managing project plans or workstreams, identifying potential risks and issues, and escalating them appropriately to ensure project success.
• Data Analysis & Insights: Gather, analyze, and interpret scientific and business data to support strategic recommendations with clarity and confidence.
• Contribute to Vynamic's Growth: Share life science consulting insights, contribute to Vynamic’s knowledge base, and actively participate in firm development initiatives.
• Brand Representation: Uphold Vynamic’s values and act as a brand ambassador both internally and externally, demonstrating professionalism and integrity.
• Stakeholder Engagement: Develop genuine relationships with stakeholders through effective communication, collaboration, and high-quality project delivery.
• Team Collaboration: Engage with Navigators, Go-Tos, Account Managers, and self-selected Counselors to support personal and professional development journeys within Vynamic.
• Feedback & Growth: Proactively seek feedback, apply learnings to personal growth, and contribute to a culture of continuous improvement.
• Inclusive Collaboration: Value diverse perspectives, experiences, and cultures, ensuring all voices are heard to enhance project outcomes.

Qualifications:

• Bachelor’s degree in life sciences, healthcare, or a related field with a minimum of 1+ years of experience in life science consulting, advanced degree (MS, MBA, PhD) preferred.
• Experience supporting project teams and contributing to project deliverables within dynamic, fast-paced environments.
• Understanding of project management methodologies and consulting processes.
• Strong interpersonal skills with the ability to build authentic stakeholder relationships.
• Effective communication skills, both written and verbal, tailored to diverse audiences.
• Growth-oriented mindset, embracing challenges as opportunities for learning and personal development.

Why Join Vynamic?
At Vynamic, we believe in leading with authenticity, purpose, and passion. As a Senior Associate with a life science consulting background, you’ll contribute to projects that drive scientific and operational excellence while growing your consulting skills in a collaborative and supportive environment.

Ready to grow your career? Join us at Vynamic and be part of a team where your life science consulting expertise will thrive and make an impact.

Inizio Ignite, Vynamic 

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Vynamic management consulting team connects strategy to action, driving healthcare transformation. We partner with leading health and life science companies serving brand & commercial, Medical Affairs, R&D, and Health Services. Our expertise spans offerings including strategic planning & mobilization (SP&M), operating model & organization design (OMOD), deal activation & partnership enablement (DAPE), product launch strategy & planning, customer experience transformation, tech & digital transformation, strategic project management office, and change management. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward

Further Information

This is a full-time role and will follow a hybrid work environment in either Boston, Philadelphia, or New York City.

#LI-ND1

#LI-Hybrid

As a Senior Manager at Vynamic, you will leverage your life science consulting expertise to drive transformative outcomes for clients, fostering innovation and strategic growth within the life sciences industry. You will play a pivotal role in shaping strategies, managing complex projects, and cultivating meaningful relationships that align with Vynamic’s mission and values. 

What you'll be doing:

• Deliver High-Impact Solutions: Lead the design and delivery of high-quality, strategic solutions that align with client objectives and drive measurable business and scientific outcomes. Apply advanced life sciences consulting expertise to solve complex challenges and elevate client performance.
• Program & Risk Leadership: Oversee entire programs or multiple workstreams, proactively identifying and mitigating risks, resolving issues, and ensuring successful delivery. Serve as a trusted escalation point and advisor for clients and internal teams.
• Strategic Analysis & Executive Recommendations: Lead the synthesis of scientific, operational, and market data to generate actionable insights. Deliver confident, data-driven recommendations with urgency, tailored to executive-level stakeholders and aligned with broader business strategy.
• Firm Growth & Thought Leadership: Actively contribute to Vynamic’s growth by shaping intellectual capital, developing new service offerings, and sharing life sciences consulting expertise. Represent the firm in external forums and contribute to brand-building initiatives.
• Brand Representation: Serve as a senior ambassador of the Vynamic brand, consistently modeling company values and influencing culture both internally and externally. Champion the firm’s mission and vision in client engagements and industry interactions.
• Strategic Stakeholder Engagement: Cultivate and manage high-value relationships with senior stakeholders, ensuring alignment, trust, and long-term partnership. Consistently deliver outcomes that exceed expectations and reinforce Vynamic’s reputation for excellence.
• Team Development & Talent Cultivation: Lead and mentor teams by identifying growth opportunities, fostering a culture of continuous learning, and integrating life sciences consulting best practices into daily operations. Support career development through coaching and performance feedback.
• Collaborative Leadership Across the Firm: Partner with Navigators, Go-Tos, Account Managers, and Counselors to guide professional development journeys. Influence firm-wide initiatives and contribute to strategic decision-making processes.
• Continuous Feedback & Organizational Improvement: Model a commitment to personal and organizational growth by actively seeking feedback, implementing development plans, and driving a culture of excellence and accountability.
• Inclusive Leadership & Culture Building: Champion impact and inclusion by recognizing and celebrating diverse perspectives. Ensure inclusive decision-making and foster environments where all voices are heard and valued.
• Business Development & Network Expansion: Proactively identify opportunities where Vynamic’s services can add value to current or prospective clients, and escalate to Account Managers or Business Development leads as appropriate. Build and maintain strategic professional networks to support long-term business development and market visibility.

 What you'll need:

• Bachelor’s degree in life sciences, healthcare, or a related field with 6+ years of progressive experience in life science consulting. An advanced degree (MS, MBA, PhD) is preferred
• Demonstrated success in leading cross-functional teams and managing large-scale, complex projects in dynamic, fast-paced environments. Proven ability to mentor and develop talent, foster collaboration, and drive high-performance cultures.
• Deep understanding of relationship management principles, with a focus on building strategic partnerships and influencing key stakeholders across the life sciences ecosystem.
• Extensive experience applying project and program management methodologies to oversee multiple workstreams, ensuring alignment with organizational goals and delivering measurable outcomes.
• Industry Insight: Familiarity with Vynamic’s sectors, services, and unique value proposition is preferred. Ability to translate industry trends into actionable strategies that drive client value and business growth.
• Exceptional presentation and communication skills, with the ability to engage and influence diverse audiences, including scientific, operational, and executive stakeholders.
• A proactive, growth-oriented mindset that embraces challenges as opportunities for innovation, learning, and continuous improvement. Demonstrated ability to drive strategic initiatives and contribute to organizational thought leadership.

Why Join Vynamic?

At Vynamic, we believe in leading with authenticity, purpose, and passion. As a Senior Manager with a life science consulting background, you’ll not only help organizations achieve strategic goals but also inspire scientific and operational excellence—contributing to meaningful change that drives industry innovation.

Ready to make an impact? Join us at Vynamic and be part of a team where your expertise in life science consulting will thrive and grow.

Inizio Ignite, Vynamic 

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Vynamic management consulting team connects strategy to action, driving healthcare transformation. We partner with leading health and life science companies serving brand & commercial, Medical Affairs, R&D, and Health Services. Our expertise spans offerings including strategic planning & mobilization (SP&M), operating model & organization design (OMOD), deal activation & partnership enablement (DAPE), product launch strategy & planning, customer experience transformation, tech & digital transformation, strategic project management office, and change management. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward

Further Information

This is a full-time role and will follow a hybrid work environment in either Boston, Philadelphia, or New York City.

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#LI-Hybrid

About iNIZIO

At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients.

What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.

The Role

The Enterprise Account Manager will be responsible for strategic management, coordination, and oversight of a portfolio of Client Accounts. You will partner with each of the Inizio Businesses to expand customer relationships, increase sales and exploit whitespace opportunity.

Key Responsibilities

• Identify and build strong, enduring relationships with key decision makers.
• Align with Inizio business stakeholders to set account strategy and document this according to the approved Sales / Account Management methodology (e.g., Miller Heimann).
• Partner with Inizio businesses to drive account performance to meet or exceed annual sales targets for specified Accounts.
• Drive strategic proposal volume and assist in development of proposal content as appropriate.
• Develop and identify prospective solutions based on customer needs, and portfolio/pipeline strategy.
• Engage with operational programme teams to track milestones and results - identifying, trouble-shooting and escalating issues (where necessary) to drive Client satisfaction.
• Gather client and competitive intelligence to inform Inizio's account strategy, coordinate with Inizio client data & insights team and Advisory businesses to identify whitespace aggregated to Advisory level (incl. functions, Therapeutic areas, geographies, etc. and establish connections to transition these opportunities into qualified leads.
• Triage & coordinate account enterprise capability overviews, RFPs, and/or data requests.
• Function as the key POC within Inizio for nominated accounts, supporting coordination across the businesses for these accounts.

What you bring to the role

• Excellent internal / external stakeholder management skills.
• Able to communicate with impact and influence.
• Curious, solution-oriented, and proactive.
• Flexible and able to operate in a dynamic, fast-paced environment.
• Prepared to travel globally as required but ideally located in US.

Experience and Skills

Required:

• Background in working with Life Sciences / Pharma.
• Understanding of Commercial and Marketing Services in Pharma.
• Demonstrated track record of building and maintaining strong client relationships.
• Demonstrated track record of selling professional services across US and Europe (and ideally APAC).
• Demonstrated success in business development which has led to converted sales of professional services.
• Minimum of a bachelor's level degree.

Desirable:

• Experience engaging with Procurement function to identify opportunities and convey mutual value exchange.
• Basic working knowledge of CRM and demand tracking systems (e.g., Salesforce); as well as associated reporting
• Excellent planning and project management skills particularly as it relates to the development of BD collateral or RFP responses amid scarce resources (i.e., limited number of content authors, limited time from those authors)
• Significant presentation experience in front of senior level clients
• Working knowledge of some form of a consultative selling and/or Account Planning model (E.g., HCS, Miller-Heiman, etc.)
• Ideal candidate will have 5 or more years of relevant experience.

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

#LI-DT2 #LI-REMOTE

As a Manager at Vynamic, you will leverage your life science consulting expertise to drive transformative outcomes for clients, fostering innovation and strategic growth within the life sciences industry. You will play a pivotal role in shaping strategies, managing complex projects, and cultivating meaningful relationships that align with Vynamic’s mission and values.

Key Responsibilities:

• Deliver High-Impact Solutions: Create and deliver high-quality project outcomes that align with client objectives, incorporating life science consulting principles to promote business excellence and scientific advancement.
• Project & Risk Management: Lead project plans or workstreams, proactively resolving issues, mitigating risks, and escalating concerns when necessary to ensure project success.
• Strategic Analysis & Recommendations: Systematically gather, analyze, and interpret scientific and business information, using a life science consulting lens to make confident, data-driven recommendations with urgency.
• Contribute to Vynamic's Growth: Dedicate time to enhancing Vynamic’s competencies by sharing life science consulting insights and contributing to the firm’s knowledge base and brand.
• Brand Representation: Act as a Vynamic brand ambassador, demonstrating a strong commitment to company values both internally and externally.
• Stakeholder Engagement: Build authentic, trust-based relationships with stakeholders through partnership, effective communication, and delivering outcomes that exceed expectations.
• Team Development: Support team growth by identifying learning opportunities, mentoring colleagues, and integrating life science consulting practices into daily operations to achieve collective goals.
• Collaborative Leadership: Work closely with Navigators, Go-Tos, Account Managers, and self-selected Counselors to support personal and professional development journeys within Vynamic.
• Continuous Feedback & Growth: Proactively seek feedback, develop actionable personal growth plans, and contribute to a culture of continuous improvement.
• Inclusive Leadership: Recognize and celebrate diverse perspectives, experiences, and cultures, ensuring all voices are heard and valued in decision-making processes.

Qualifications:

• Bachelor’s degree in life sciences, healthcare, or a related field with a minimum of 4+ years of experience in life science consulting, advanced degree (MS, MBA, PhD) preferred.
• Proven track record of managing collaborative teams or projects within dynamic, fast-paced environments.
• Strong understanding of relationship management principles, with a focus on fostering genuine connections within the life sciences ecosystem.
• Experience applying project management methodologies to oversee workstreams and complex initiatives.
• Familiarity with Vynamic’s sectors, services, and unique value proposition (preferred but not required).
• Strong presentation skills, with the ability to communicate effectively through written and verbal channels to diverse audiences, including scientific and executive stakeholders.
• Growth-oriented mindset, embracing challenges as opportunities for learning and personal development.

Why Join Vynamic?

At Vynamic, we believe in leading with authenticity, purpose, and passion. As a Manager with a life science consulting background, you’ll not only help organizations achieve strategic goals but also inspire scientific and operational excellence—contributing to meaningful change that drives industry innovation.

Ready to make an impact? Join us at Vynamic and be part of a team where your expertise in life science consulting will thrive and grow.

Inizio Ignite, Vynamic 

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Vynamic management consulting team connects strategy to action, driving healthcare transformation. We partner with leading health and life science companies serving brand & commercial, Medical Affairs, R&D, and Health Services. Our expertise spans offerings including strategic planning & mobilization (SP&M), operating model & organization design (OMOD), deal activation & partnership enablement (DAPE), product launch strategy & planning, customer experience transformation, tech & digital transformation, strategic project management office, and change management. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward

Further Information

This is a full-time role and will follow a hybrid work environment in either Boston, Philadelphia, or New York City.

#LI-Hybrid

#LI-ND1

About Inizio Ignite:

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Role Overview

The Senior Account Enablement Manager plays a pivotal role in driving operational excellence and strategic alignment across Ignite’s global sales ecosystem. This role leads the Account Enablement team, ensuring consistent, high-quality support for Ignite Sales Executives and Account teams across North America, Europe, and APAC. The Lead will serve as a central coordination point between Sales, vertical delivery teams, and commercial enablement, enabling visibility, structure, and momentum for market-aligned growth initiatives.

What you'll be doing

 Account Enablement

• Lead and manage the Account Enablement team, fostering a culture of excellence, collaboration, and continuous improvement.
• Develop and apply consistent processes and tools to implement strategic account management processes across Ignite (as defined and utilized by Ignite Sales Executive team)
• Align support of account enablement team to Ignite top 10 priority accounts
• Drive best practices across pursuit readiness, lead tracking, account planning, and client relationship visibility.
• Act as the central liaison between Sales Executives, vertical delivery teams, and commercial enablement, ensuring efficient follow-up on pipeline activity and meeting preparation.
• Track client relationships, role/activity movement, and account-level performance against goals, supporting strategic decision-making.

 Support and Facilitation of Account Performance Reviews

• Partner with Business Intelligence and Reporting lead to plan and prepare materials for quarterly business reviews and ongoing account planning discussions
• Provide ongoing research and analysis to provide Sales Executives and Account teams with news and industry insights to better position Ignite for success

CRM Usage & Adoption

• Drive consistent HubSpot adoption across the Account Enablement, Sales Executive, and seller-doer teams by reinforcing required fields, account/pursuit tagging, meeting and activity logging expectations, and the “minimum viable” data needed to run account reviews and forecasting
• Partner with Enterprise CRM/Commercial Ops to translate system changes into practical Ignite workflows (job aids, quick trainings, and in-the-flow guidance) and serve as a point of escalation for user issues that impact account visibility. Resolve in partnership with Ignite point of contact within Commercial Ops team.
• Monitor and improve data quality by flagging recurring gaps (e.g., missing close dates, inconsistent stages, untagged opportunities) and coordinating follow-ups with Sales Execs and seller-doers to improve compliance and accuracy over time (supported by business partner on Commercial Ops team).

BD Process Harmonization

• Standardize account planning and pipeline management routines across accounts by aligning on common definitions, templates, and “ways of working” (e.g., what constitutes a qualified opportunity, stage expectations, and handoff points between Sales and delivery teams).
• Support alignment on key commercial metrics (pipeline, win rate, days-to-sell, average deal size, forecast accuracy, account health indicators) by partnering with Business Intelligence/Reporting to document definitions, reconcile inconsistencies, and drive adoption of a single set of Ignite reporting standards.
• Capture best practices and process improvements across legacy teams and geographies, identifying friction points and recommending pragmatic enhancements that reduce rework, improve speed-to-respond, and strengthen account-level visibility for leadership and Sales.

Region-Specific Growth Team Enablement

• Enable region-specific GTM and account planning activities, providing structure and visibility to market-aligned growth teams, as needed.
• Partner with Client Solutions and Marketing to ensure tools, templates, and processes are pulled through to account focused discussions

What you'll need

• Proven experience in sales operations, account management, or commercial enablement within a global organization.
• Strong leadership and team management skills, with experience leading cross-regional teams.
• Excellent communication and stakeholder engagement abilities.
• Familiarity with CRM tools (e.g., HubSpot, Salesforce) and sales analytics platforms.
• Ability to manage multiple priorities and drive alignment across diverse teams.
• Experience in health and life sciences or consulting preferred.
• Experience in an Inizio Ignite Consulting or similar service delivery role is preferred, to support consistency in client deliverables and alignment with established practices

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer and are committed to creating a dynamic work environment that values diversity, equity, and inclusion. We welcome all applications regardless of race, color, religion, gender identity, age, national origin, marital status, veteran status, genetic information, sexual orientation, or disability.

ABOUT THE ROLE AND OUR TEAM

Are you a strategic sales professional ready to drive growth in a high-impact category? The Venue Account Executive is responsible for hitting monthly sales goals by engaging with wedding professionals in our Venue and Catering categories across the United States. Using a high-volume cold calling approach and a consultative sales process, you will build rapport with business owners to advise them on industry trends and how to scale their brands through The Knot and WeddingWire’s premium advertising platforms.

The Venue category requires a high level of sales maturity and the ability to navigate a longer, more complex sales cycle. Because high-impact outreach and client consultations happen when wedding professionals are most active, success in this role requires a dedicated 40-hour-per-week commitment during our standard business hours of 9:00 am – 6:00 pm EST. We are looking for professionals who understand that consistent presence is the key to managing a successful pipeline.

The expected salary for this job requisition is $50,000-$60,000. The salary is just one component of TKWW's total rewards package for employees. The role is eligible for other total rewards such as health care insurance, 401(k) retirement account, paid sick time, paid personal time off, and paid parental leave. This role is also eligible for variable compensation and/or performance bonuses.

Applications for this role are being accepted on a rolling basis.

RESPONSIBILITIES

• Execute High-Volume Outreach: Drive daily activity expectations through consistent, high-volume sales calls to identify and engage decision-makers.

• Manage Complex Pipelines: Successfully navigate a diverse and longer sales process from initial prospect identification to close.

• Consultative Value Building: Build and maintain strong phone rapport to uncover prospect needs and deliver crisp, on-point presentations that highlight our platforms' ROI.

• Drive Revenue: Consistently meet and exceed monthly revenue quotas by closing new business deals.

• Persistence & Negotiation: Proactively follow up with potential clients to negotiate contracts and maximize profit margins.

• Strategic Time Management: Organize your workday efficiently, ensuring all interactions and opportunities are meticulously tracked and updated in Salesforce.

• Team Collaboration: Work independently to hit personal targets while remaining a collaborative contributor to the broader team’s success.

SUCCESSFUL VENUE ACCOUNT EXECUTIVES HAVE:

• B2B Experience: At least 2 years of full sales cycle B2B experience (Inside phone sales is strongly preferred).

• Analytical Mindset: Strong skills in identifying trends, understanding challenges, and proposing data-backed solutions.

• Persuasive Communication: Confidence and enthusiasm when presenting to decision-makers, backed by excellent verbal and written skills.

• Problem-Solving Prowess: A proven ability to deliver client-focused solutions and thrive in a fast-paced, evolving, and competitive environment.

• Organizational Mastery: The ability to work independently and manage a structured 40-hour work week effectively.

• Tech Savvy: Experience with Salesforce.com or another CRM system; a Bachelor’s degree is preferred.

WORK MODEL:
This role is fully remote and not tied to any specific office location. While there are no regular in-office requirements, we encourage our remote team members to gather intentionally for key company and team events to stay connected and engaged.

#LI-Remote  #professional-track

Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) — your choice based on location.

About us 🚀

Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Our platform makes it easy to deliver personalized gifts and support campaigns or events through automated sourcing, storage, and global delivery, while integrating seamlessly with sales and marketing tech stacks.

Trusted by many of the most recognized names in the technology and SaaS space, Reachdesk is backed by a world-class team with hubs in New York, London, and Lisbon. We’re growing and currently looking for a Commercial Account Manager in the US to join us.

Role description 📖

As a Commercial Account Manager at Reachdesk, you will own retention and growth across a portfolio of existing customers. This is a commercially oriented account management role focused on renewals, expansion, and strategic account growth, with some prospecting within your book of business.

Success in this role requires strong commercial judgment, problem-solving ability, and the ability to turn customer needs into revenue opportunities. A key part of the role is helping customers get the most value from Reachdesk by identifying challenges early, solving problems, and quarterbacking cross-functional teams to drive strong customer outcomes. Your goal is to grow long-term customer value by understanding each customer’s business objectives, aligning them with our platform capabilities, and delivering measurable business outcomes.

Key responsibilities include the following:

• Own retention, renewals, and growth across a portfolio of existing customers
• Build strong, multi-threaded relationships across key stakeholders and decision-makers
• Drive upsell, cross-sell, and expansion opportunities within existing accounts
• Prospect to expand Reachdesk’s contractual opportunities within your book of business across teams, departments, and use cases
• Lead renewal and commercial conversations, including pricing, terms, and negotiation
• Run strategic account planning and business reviews tied to customer priorities and measurable outcomes
• Identify customer challenges early and work cross-functionally to solve them
• Quarterback internal teams across Client Success, Swag Sourcing, Marketplace, and Logistics to help customers achieve the right outcomes
• Maintain strong forecasting discipline and pipeline visibility across your book of business
• Represent Reachdesk with confidence and professionalism in executive-level discussions

About you 

• 5+ years in account management, account executive, renewals, or similar commercially oriented roles with direct revenue ownership, and a proven track record of renewing, retaining, and growing revenue
• Sales, SDR/BDR, or account executive experience strongly preferred
• Experience in subscription-based SaaS or other recurring-revenue environments with a consultative, strategic sales motion strongly preferred
• Demonstrated success owning renewals, upsells, cross-sells, and expansion within an existing book of business
• Track record of creating pipeline and generating new opportunities within existing accounts
• Strong commercial judgment and problem-solving ability
• Proven ability to build executive-level relationships across complex organizations
• Strong written, verbal, and analytical skills, with the ability to clearly explain and simplify complex concepts
• Highly self-motivated and organized, with a proven ability to manage multiple priorities in a fast-paced, innovative environment

About the benefits 👍—Here are just some

• Competitive salary, stock options, and 401(k) matching program
• Dental, hearing, vision, and life insurance
• Flexible PTO
• A super collaborative working culture populated by innovative, fun, and dedicated people.

*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location—benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.

Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: www.reachdesk.com/candidate-privacy-policy

The Account Executive (3PI / Commercial) is responsible for driving new business growth across Non-Enterprise Merchants, Enterprise Accounts, and ISV / Software Partner channels. This hunter-focused role manages the full sales cycle from prospecting through close, while also building referral relationships that generate ongoing opportunities. The position requires strong outbound activity, consultative selling skills, pipeline management, and the ability to move quickly while maintaining accuracy throughout the onboarding process.

Responsibilities:

• Prospect and engage potential merchants across Non-Enterprise, Enterprise, and Partner channels.
• Own the full sales cycle from lead generation through signed agreement and onboarding.
• Build and maintain referral relationships with ISVs and software partners to generate inbound opportunities.
• Serve as the primary point of contact for merchants referred through partner channels.
• Conduct discovery conversations to understand merchant needs and position Shift4 solutions effectively.
• Complete merchant applications accurately and efficiently, with urgency on Enterprise-tier accounts.
• Maintain consistent outreach activity through calls, emails, and follow-up cadence.
• Track pipeline activity, sales performance, and opportunities within Salesforce CRM.
• Meet or exceed monthly sales production minimums and performance expectations.
• Collaborate with internal teams to ensure smooth merchant onboarding and partner satisfaction.
• Stay current on Shift4 products, pricing, and industry trends.
• Perform other duties as assigned.

Qualifications:

• Proven success in a hunter-style sales role with measurable production results.
• Strong prospecting, pipeline management, and closing skills.
• Excellent verbal and written communication skills.
• Ability to build rapport quickly and establish credibility with prospects and partners.
• Highly organized with the ability to manage multiple opportunities simultaneously.
• Experience using Salesforce or similar CRM platforms.
• Self-motivated and able to work independently in a fast-paced environment.
• Preferred experience in referral-based sales, SaaS, fintech, or merchant services.

McNees, Wallace & Nurick is actively seeking a Legal Assistant to join our dynamic Labor & Employment practice group and play a key role in delivering exceptional service to our clients.

Responsibilities:

What we're looking for:

• High school diploma or GED equivalent.
• Previous administrative experience in a legal setting is preferred.
• Ability to work in-office with minimal travel between locations (as needed).
• Organized & Self-Motivated: Ability to juggle multiple tasks independently and prioritize effectively.
• Strong Communicator: Excellent written and verbal communication skills with a customer-service mindset.
• Tech-Savvy: Proficient in Microsoft Outlook, Word, Excel, and PowerPoint, with the ability to learn new tools quickly.
• Professional & Discreet: A strong work ethic and commitment to confidentiality.

#LI-DNP

🚪 Garage Door Technician – Sales & Service Professional

📍 Norristown, PA | The Jaydor Company
💰 Pay Range: $110,000–$150,000+ annually (uncapped commissions, bonus opportunities)

Are you hands-on, mechanically inclined, and motivated by face-to-face customer interactions? Do you enjoy solving problems, working with tools, and earning great pay by helping customers choose the right solutions for their home?

At The Jaydor Company, we’re looking for a Garage Door Technician – Sales & Service Professional to join our growing team. This unique role blends mechanical expertise with in-home consultative sales. You won’t just diagnose and fix problems — you’ll also educate homeowners, recommend upgrades, and close the sale on the spot.

What You’ll Do

• Diagnose, repair, and install residential garage doors and openers.

• Meet with homeowners in person, build trust, and present tailored solutions.

• Upsell products and services based on customer needs.

• Complete 4–5 pre-scheduled appointments daily (all leads provided).

• Ensure a professional, safe, and positive customer experience every time.

What You Bring

• Mechanical / Construction experience (carpentry, HVAC, electrical, general building, or similar trades).

• Strong communication and sales skills with a track record of upselling or closing deals.

• Great driving record, clean background, and ability to pass a drug screen.

• Comfort lifting 50 lbs overhead and working with tools.

• Reliability, professionalism, and a team-first mindset.

Why Join Jaydor?

• Paid training that equips you for success in both service & sales.

• Company vehicle, uniforms, and tools provided.

• Health, Dental, Vision, HSA, 401(k) with 3% match.

• Paid time off.

• A career path, not just a job — top Techs/Sales Pros earn $110,000–$150,000+ annually with uncapped commissions.

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Jaydor may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

#GuildSP

🚪 Garage Door Technician – Sales & Service Professional

📍 Norristown, PA | The Jaydor Company
💰 Pay Range: $110,000–$150,000+ annually (uncapped commissions, bonus opportunities)

Are you hands-on, mechanically inclined, and motivated by face-to-face customer interactions? Do you enjoy solving problems, working with tools, and earning great pay by helping customers choose the right solutions for their home?

At The Jaydor Company, we’re looking for a Garage Door Technician – Sales & Service Professional to join our growing team. This unique role blends mechanical expertise with in-home consultative sales. You won’t just diagnose and fix problems — you’ll also educate homeowners, recommend upgrades, and close the sale on the spot.

What You’ll Do

• Diagnose, repair, and install residential garage doors and openers.

• Meet with homeowners in person, build trust, and present tailored solutions.

• Upsell products and services based on customer needs.

• Complete 4–5 pre-scheduled appointments daily (all leads provided).

• Ensure a professional, safe, and positive customer experience every time.

What You Bring

• Mechanical / Construction experience (carpentry, HVAC, electrical, general building, or similar trades).

• Strong communication and sales skills with a track record of upselling or closing deals.

• Great driving record, clean background, and ability to pass a drug screen.

• Comfort lifting 50 lbs overhead and working with tools.

• Reliability, professionalism, and a team-first mindset.

Why Join Jaydor?

• Paid training that equips you for success in both service & sales.

• Company vehicle, uniforms, and tools provided.

• Health, Dental, Vision, HSA, 401(k) with 3% match.

• Paid time off.

• A career path, not just a job — top Techs/Sales Pros earn $110,000–$150,000+ annually with uncapped commissions.

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Jaydor may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

Job Summary of the Field Market Development Manager

The Market Development Manager (MDM) will be responsible for developing and executing strategic market development initiatives for Axogen’s OMF/H&N business. Through direct engagement with key opinion leaders (KOLs) and stakeholders in the most prominent and high potential Oral Maxillofacial and Head & Neck Academic Medical Centers, the MDM will be required to execute market development initiatives that help position Axogen as the Standard-of-Care for peripheral nerve repair in these markets. Through detailed understanding of the surgical procedure and customer needs the MDM will define our unique value proposition as well as establish and train Axogen field sales team on best practice sales processes while collaborating cross functionally to coordinate and execute market development initiatives that build brand and therapy awareness as well as belief in the Axogen nerve repair algorithm. With a strong emphasis on building and maintaining KOL relationships in assigned accounts and regions, the MDM will build advocacy and P2P influencers that drive awareness and adoption of the Axogen nerve repair algorithm in our focus accounts. Ultimately, through therapy awareness, education, and advocacy the MDM will aid in expanding Axogen's footprint and adoption in targeted OMF/H&N procedures.

Requirements of the Field Market Development Manager

• Bachelor's degree, preferred Marketing or related field, MBA preferred
• 8+ years of sales, marketing or market development experience in H&N/ENT and/or OMF
• Established and strong KOL network in H&N
• New therapy/technology commercialization experience
• Market Development experience with demonstrated success in executing market development initiatives that drove KOL adoption and advocacy as well as market penetration
• Customer-facing experience with leading clinical experts
• Proficient in stakeholder management
• Proficient in reimbursement, coding and provider economics
• Proven track record of working cross-functionally within a commercial organization

Responsibilities of the Field Market Development Manager

The specific duties of the Field Market Development Manager include but are not limited to:

• Identify and develop strategic relationships with the most influential KOLs and execute impactful market development programs in the assigned strategic accounts to advance Axogen’s nerve repair algorithm as standard of care within targeted facilities
• Collaborate with Prof Ed and sales team to provide nerve repair education and training opportunities for fellows and attendings in targeted centers
• Collaborate with downstream marketing to execute account based marketing programs and market development initiatives such as therapy awareness, educational dinner programs, journal clubs and other P2P engagements with the aim to establish a standardized approach to nerve repair in the target centers
• Identify KOLs for research collaboration, participation in advisory boards or KOLs with societal influence with the aim of developing advocacy for establishing Axogen nerve repair algorithm as a standard of care option
• Establish and share best practice sales process with sales organization and collaborate with sales team to accelerate customer activation, adoption and loyalty in target accounts
• Work with sales training to build appropriate education for all levels of the sales organization  
• Create a surgeon feedback loop to provide visibility to outcomes and positive quality of life impact for their patients
• Ensure market development insights and intelligence are incorporated into upstream portfolio process and product launch plans
• Collaborate with HEOR team on health economic education and support to strategic accounts including budget impact analysis, coding and reimbursement
• Collaborate with the sales and marketing teams to ensure messaging to key accounts and stakeholders is consistent
• Ability to travel up to 70% - overnight travel expected

Territory (candidate must reside in one of these areas)

Boston, New York City, New Jersey, Philadelphia, or Baltimore

#LI-AC1

#LI-REMOTE

Benefits/Compensation

The anticipated target compensation for base salary plus annual bonus and field performance incentives is ~$193K - $228K (based on individual and company performance). 

CSQ426R15

PLEASE NOTE:
Due to federal contract requirements and client site access obligations, U.S. citizenship and eligibility for a U.S. government secret clearance are required to access classified information. Candidates with an active Secret or higher clearance are strongly encouraged to apply.

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get from our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to utilize your skills and technical credibility to engage and communicate effectively with all levels of an organization. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to the production/go-live status of agreed-upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services, and Support resources, along with escalating to expert-level technical experts, to build the right tasks that are beyond your scope of activities or expertise
• Create, own, and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews, and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement/user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• U.S. citizenship 
• 7+ years of experience where you have been accountable for technical project/program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers 
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role 
• Understanding of solution architecture related to distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management, including account, stakeholder and resource management accountability
• Experience in resolving complex and important escalations with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a Customer Experience Coordinator, your job is to define the customer’s experience through service, focus, and participation—so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you’ll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. 

WHAT YOU’LL DO

• Greet every customer with warmth and urgency, whether in person, over the phone, or online
• Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly
• Deliver personalized, memorable experiences—always looking for creative ways to say “yes” to customer needs
• Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate
• Keep nurses and doctors updated on customer needs for a seamless care experience.
• Provide confidential, compassionate guidance on financial options and end-of-life decisions
• Process payments accurately while protecting personal and financial information
• Follow up with customers after visits to check on their pet’s care and strengthen relationships
• Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital

WHAT YOU NEED 

• 2+ years of experience in a customer service role 
• Advanced knowledge in computer programs and practice management software 
• Highly organized, with strong attention to detail 
• A strong communicator; able to interact positively with anyone and everyone 
• A strong multitasker, able to thrive amid chaos
• High emotional intelligence, able to read a room and plan and act accordingly 
• Adaptable and amenable in high stakes environments 
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types  

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

About the Opportunity

We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

About The Role

As a National Channel Sales Manager - Convergint, you'll be pivotal in scaling Verkada's reach and impact by developing and managing our most strategic Physical Security Integrator nationally! You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally.

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with Convergint. You’ll be responsible for building pipeline and generating net new business through Convergint while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within Convergint. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of physical security sales or partner management experience with physical security integrators with a strong track record of building new business. Experience with Convergint is highly preferred. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to Philly, PA is highly preferred. Must be open to at least 50%+ travel across the U.S to Convergint branch locations in PA, MA, NJ, and Greater NY Area

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About The Role

As a National Channel Sales Manager - Convergint, you'll be pivotal in scaling Verkada's reach and impact by developing and managing our most strategic Physical Security Integrator nationally! You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally.

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with Convergint. You’ll be responsible for building pipeline and generating net new business through Convergint while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within Convergint. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of physical security sales or partner management experience with physical security integrators with a strong track record of building new business. Experience with Convergint is highly preferred. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to major city in Florida or Georgia is required. Must be open to at least 50%+ travel across the U.S to Convergint branch locations in both of those states

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About The Role

As a National Channel Sales Manager - Convergint, you'll be pivotal in scaling Verkada's reach and impact by developing and managing our most strategic Physical Security Integrator nationally! You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally.

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with Convergint. You’ll be responsible for building pipeline and generating net new business through Convergint while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within Convergint. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of physical security sales or partner management experience with physical security integrators with a strong track record of building new business. Experience with Convergint is highly preferred. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to major city in Florida or Georgia is required. Must be open to at least 50%+ travel across the U.S to Convergint branch locations in both of those states.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

Verkada is building a world-class sales organization. Our business requires highly motivated and capable sales professionals. We prioritize drive and demonstrated success in whatever sales role you’ve been in before — we care far less about fancy pedigrees, schools, or a resume with “brand name” companies. We have a fun, positive culture of success, and of course, we pay well.

What You'll Do

• Source and close new business to consistently meet or exceed quarterly sales quotas
• Build an intimate understanding of Verkada products and their place in the industry
• Manage the full sales cycle: Prospect for new customers, host online demos, create proposals, and close deals
• Maintain accurate pipeline management with expert-level forecasting 
• Aggressively exceed goals consisting of outbound phone calls, emails, online demos, and trials every quarter
• Act as a trusted advisor and subject matter expert to customers and channel partners
• Work closely with Customer Success to ensure smooth launches and fuel future product growth
• Provide market/client feedback to Verkada’s product/engineering team

What You Bring

• 5-10+ years of quota exceeding Sales experience working for a technology vendor selling Enterprise solutions into State Agencies
• Prior Experience in Government procurement processes and regulations, security standards and policies
• Experience responding to Government RFI's and RFP's
• A track record of developing a greenfield territory, adding net new logos in an Enterprise software role
• Hunter mentality with solid Sales DNA
• Strong verbal and written communications skills
• BS/BA degree strongly preferred

US Employee Benefits

The Director of Marketing Operations Business Partner defines and leads the marketing operating model to accelerate pipeline growth, execution excellence, and deliver performance insights. This role serves as a strategic partner across Revenue Operations, Sales Technology, Data, and Marketing leadership, guiding the design of scalable processes, measurement frameworks, and systems that align marketing execution with business objectives. Reporting to the VP, this role translates business objectives into operational capabilities and  business requirements. This role influences the roadmap direction, and ensures operational readiness and adoption of marketing capabilities that enable teams to execute effectively. This critical role acts as the operational bridge between Marketing strategy and execution, ensuring programs are measurable, scalable, and aligned to pipeline growth.

Based out of Canada or the United States (In Provinces & States we can hire legally), this role will report into the Vice President, Revenue Strategy & Operations.

WHAT YOU’LL DO:

Strategy & Operating Model

• Design and oversee the implementation of  the marketing operations strategy aligned to revenue and demand priorities
• Establish campaign governance, planning cadence, and execution standards
• Design scalable lifecycle processes across demand, field, and customer marketing
• Partner with Marketing leadership on annual planning, segmentation strategy, and program prioritization

Technology & Data Partnership

• Partner with Sales Technology, RevOps, and Data teams to shape the marketing technology roadmap
• Translate strategic business objectives and operational needs into use cases that guide platform decisions and drive measurable impact. 
• Influence architecture, integrations, and data design to enable lifecycle execution and measurement
• Drive marketing readiness for new capabilities including process design, rollout, and adoption to maximize impact
• Establish frameworks for campaign structure, tracking, and data standards to enable reliable  reporting and attribution
• Translate strategic initiatives into operational and platform requirements that support marketing transformation

Process, Measurement & Execution

• Define KPIs across funnel, pipeline creation, conversion, velocity, and ROI
• Establish attribution approach and performance frameworks
• Deliver executive insights that informs investment decisions, planning and performance optimization

• Standardize campaign intake, build, QA, and launch processes
• Improve lead management, scoring, routing, and lifecycle governance
• Drive automation and operational efficiency

Leadership

• Lead, develop, and evolve the Marketing Operations and analytics team by setting clear expectations, providing coaching and feedback, managing performance, and fostering an inclusive, collaborative environment aligned with organizational goals.
• Define priorities, operating rhythms, and ways of working for the function
• Partner cross functionally to align GTM planning and execution
• Act as strategic advisor to Marketing leadership

WHAT YOU’LL NEED:

• 15+ years in Marketing or Revenue Operations in SaaS environment
• Experience building and scaling marketing operating models in growth stage companies
• Proven experience influencing cross functional strategy and roadmaps
• Strong understanding of funnel management, lifecycle design, and attribution
• Experience supporting planning, forecasting, and pipeline strategy
• Expertise in lead scoring, ABM architecture, and performance measurement
• Experience leading teams and driving operational transformation
• Executive communication and stakeholder alignment skills
• Familiarity with Salesforce, marketing automation platforms, intent platforms (e.g., 6sense), conversation intelligence, and BI tools
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others. 

Overview 

Green Thumb is proudly on a mission to promote well-being through the power of cannabis. We are looking for a General Manager at RISE Dispensary to lead, manage, and inspire a diverse team in driving results and delivering memorable, positive consumer experiences. All dispensary activities related to the customer journey, inventory operations, safety & compliance, and team member experience are under your direction. With training, coaching and development, a team of Leaders and Team Members will grow under the General Manager’s leadership. The General Manager serves as an ambassador in delivering lasting social change in our communities.   

Competencies   

• Drives Results: Challenges and inspires a team to exceed results expectations. Consistently executes against company strategy, state regulatory requirements and local operations plans.  
• Adapts to Change: Communicates the “why” to the team and aligns them with the Green Thumb’s Mission, Vision, Values, Priorities, and Behaviors. Is a change champion who helps the team navigate through change. 
• Business Insight: Optimizes outcomes by leveraging data, understanding the story behind the numbers, and translating into behaviors and actions for the team.
• Customer Focus: Leverages data to understand customer needs and acts on it. Improves the consumer journey by increasing efficiency and empowering the team.
• Collaborates: Speaks to people, with actionable and respectful feedback, and coaches others to work collaboratively. Communicates effectively across multiple channels to keep teams in-the-know.
• Values Differences: Prioritizes building diverse teams with a variety of experiences, perspectives, backgrounds and skills. Serves as role model for fostering an environment where differences are encouraged, valued, and supported.
• Develops Talent: Places a high priority on developing people to drive strong performance and achieve career goals. Takes ownership of the employee life cycle and team’s engagement and professional development.   

Responsibilities 

Operations 

• Deliver direction, oversight, and execution of all dispensary operations. Ensure the dispensary is compliant with security, inventory, and local and state regulations.
• Drive revenue and profit through effective execution of programs, initiatives, and regionalized instore promotions. 
• Oversee and manage quality product inventory, financial records, and Seed to Sale compliance. 
• Maintain and enforce cash management handling protocols and daily reconciliation.
• Manage effective order & expense management processes aligned with store budgets. 
• Conduct monthly audits and scorecard business reviews to identify operational inefficiencies and process improvement opportunities

Experience 

• Coach Leaders and Team Members to consistently deliver memorable, positive in-store customer experiences. 
• Ensure “Leader on Duty” (LOD) presence is appropriately scheduled throughout the store. Coach Leaders to actively supervise, recognize team members and redirect behaviors during LOD shifts. 
• Drive revenue through a seamless omni-channel customer experience and lead teams to deliver a consistent experience across in-store, drive-thru, curbside & delivery. 
• Coach leadership team to deliver Loyalty goals, drive customer retention and repeat traffic. 
• Serve as a liaison to the local community and support community outreach events and initiatives. 

People 

• Build and retain a high-performing team through selecting the best talent and effective onboarding, training, and development. 
• Inspire a culture of engagement and performance through coaching, feedback, and recognition.  
• Motivate dispensary team to exceed revenue targets and key metrics, emphasizing team member behaviors, service techniques and product knowledge. 
• Monitor staffing needs and ensure scheduling practices align to store labor goals. Hold team members accountable for accurate timekeeping, schedule compliance, and reliability. 
• Develop Leader and Team Member talent and effectively address performance issues on a timely basis.
• Regular, dependable attendance and punctuality. 
• Perform other duties as needed. 

Qualifications

• Bachelor’s degree or comparable business experience
• At least five years in a supervisory or management role in a retail setting, specifically with POS business operations. 
• Cannabis experience preferred
• Inventory control experience is required
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible, and dependable attendance 
• Must be 21 years or older. 
• Must pass any and all required background checks. 
• Must possess a valid driver’s license or state ID. 
• Must be and remain compliant with all legal and company regulations for working in the industry.
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb 
• Must have a solid understanding of the Cannabis laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws.  

Skills

• Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills.
• Meet timelines consistently and be able to work under pressure effectively. 
• Continuously open to constructive, developmental feedback, ability to maintain composure even in difficult situations. 
• High interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally. 
• Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgment, common sense and resourcefulness. 
• Adapts and thrives in a demanding, fast-paced environment 
• Possesses a high level of critical thinking.
• Operates with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.
• Ability to resolve conflict, handle employee and customer complaints, and settle disputes 

Additional Requirement

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday) 

• Move about the dispensary to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, up to and including in an office setting, to meet the needs of the business and complete managerial tasks timely 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications, and email 
• Prepare patient and/or customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Working Conditions

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

Our Mission: To promote well-being through the power of cannabis.

We’re humble—We prefer quiet confidence and don’t shout about our success.
We’re hardworking—We put our heads down and get the job done.
We’re grateful—Working in our industry is a privilege and an act of service.
We’re transparent—Honest and open communication keeps us healthy as an organization.
We’re collaborative—And believe good ideas can come from anywhere.
We have a growth mindset—One that’s grounded in well-being.

At GTI we believe that our corporate community should reflect the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal-opportunity workplace.

We can't wait to meet you.

Location: ShipBob Innovation Center (4779 Hanoverville Rd building 200, Bethlehem, PA 18020)

Role Description:

The Manager, People Experience will oversee all aspects of HR practices at ShipBob. You will implement, and maintain human resources policies, procedures, and forms; support department managers and employees regarding personnel issues; and maintain personnel records in accordance with organizational/regulatory requirements. This person will run the training, development, and managing of a regional people operations team.  The Manager, People Experience will report directly to the Senior Manager, People Experience and support the Fulfillment and Operations teams in the East region. 

What you’ll do:

• Offer consultation, facilitation and resolution strategies for employees on workplace issues. 
• Maintain a smooth onboarding & offboarding process for FC employees (approvals, paperwork, E-Verify, H1B). 
• Work with on-site leadership to ensure safety and well being of all employees while ensuring worker’s compensation and return to work criteria are met. 
• Mediate and resolve employee relations issues; conduct thorough and objective investigations; performance improvement plans; disciplines and terminations when necessary. 
• Facilitate/administer performance management plans for fulfillment employees and managers.  
• Conduct compliance audits to ensure the company is in regulatory guidelines. 
• Encourage and participate in community involvement. 
• Create reports, compile and interpret data to steer business outcomes. 
• Conduct employee onboarding training and facilitate yearly compliance training for hourly and salaried employees.  
• Provide training and resources to the onsite leadership team. 
• Assist in managing the open enrollment process within the SIC. 
• Ethics Enforcement - Mitigating potential people and business risks as they arise, such as disciplinary actions. Ensure policies, practices and procedures are administered fairly and consistently and applicable to local, state and federal laws. 
• Ensure people managers are trained on internal ShipBob policies and procedures,while maintaining compliance on train on regulatory and legal updates.  
• Assist in administering and interpreting employee engagement surveys. 
• Ad hoc projects. 
• Additional duties and responsibilities as necessary. 

What you’ll bring to the table: 

• Bachelor degree in Human Resources or Business related field; or equivalent combination of education and experience required. 
• Minimum 6-8 years of Generalist experience required, preferably in a warehousing/manufacturing environment. 
• Management experience with direct reports is required. 
• Bilingual in English/Spanish is strongly encouraged.  
• SPHR/PHR, SHRM credentials are strongly preferred. 
• High level of confidentiality and management experience with extremely sensitive information. 
• Sound knowledge of employment law and HR practices, with efficient processes to stay on top of constant changes. 
• Ability to interpret data, make recommendations, and take action utilizing that data. 
• Able to work in a fast-paced environment and work with all levels of management. 
• Solid presentation, speaking, writing & communication skills to a wide range of group sizes.

Perks & Benefits: 

• Medical, Dental, Vision & Basic Life Insurance 
• Paid Maternity/Parental Leave Program 
• Paid Holidays & Flexible Time Off Program 
• Paid Sick Leave  
• Wellness Days (1 day/quarter) 
• 401K Match  
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/ 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a base salary range of $110,000 - $120,000 for this role.  In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies. 

Position Summary:

If you ask around at Pareto Health who keeps everything running, you will hear the same answer almost every time: the Account Management team. Our Account Managers are trusted partners for our expanding client case, serving as the main point of contact and ensuring seamless collaboration. The help connect vetted consultants to innovative benefits financing and cost management solutions. Together, we serve mid-sized employers looking for a better way.

We are seeking a results-driven Account Manager who combines relationship management, technical expertise with consultative skills. This role is responsible for managing a portfolio of consultant & employer accounts, while driving results, nurturing key relationships, providing education, tracking all necessary documentation and deadlines, and collaborating cross-functionally to ensure Pareto Health’s 96% member retention rate holds steady for another 10 years. The ideal candidate is both a trusted advisor and a proactive solutions-focused professional.

Top candidates will be sharp, personable, analytical, and highly detail-oriented. We especially value individuals who are quick—to grasp new concepts, share a laugh, and contribute meaningfully within a fast-moving organization with ambitious goals.

In return, Pareto offers an energetic workplace filled with people who are deeply committed to the mission—without taking themselves too seriously.

Key Responsibilities:

Strategic Account Ownership & Retention

• Own a portfolio of consultant and employer accounts, serving as the primary strategic partner responsible for retention, satisfaction, and long term value creation.
• Support proactive account planning, risk identification, and renewal strategy to protect recurring revenue and grow cost savings solution adoption.
• Anticipate client needs using performance, utilization, and renewal data to prevent churn and drive durable partnerships.

Executive Level Relationship Management

• Build and maintain trusted advisor relationships with consultants, agency service teams and senior level employer stakeholders.
• Confidently lead executive level conversations, including business reviews, strategy sessions, and complex issue resolution.
• Represent the voice of the customer internally, advocating for client needs and influencing internal priorities.
• Build trust through technical expertise and ability to clearly articulate how Pareto process works, how underwriting was conducted, impact of plan changes on employer financials and connecting claims reporting to an employers level of risk.

Renewal, Financial & Commercial Acumen

• Drive end-to-end renewal execution, including data validation, coordination with Underwriting and consultant communication.
• Apply strong financial and analytical judgment to guide discussions on cost containment, plan performance, and economic trade‑offs.
• Partner cross functionally to ensure accurate billing, documentation, and compliance with contractual requirements.

Value Expansion & Growth Enablement

• Identify opportunities to expand adoption of Savings Engine solutions and services that increase client value, reduce overall costs and strengthen retention.
• Lead strategic planning sessions, business reviews, educational events and ongoing check-ins that align client goals with organizational initiatives including adoption of cost savings solutions.
• Drive engagement in webinars, member meetings, and educational initiatives that reinforce value realization.

Cross Functional Execution

• Coordinate across territory partners such as sales, customer service, customer operations, finance, underwriting, and leadership to deliver a seamless, high-quality customer experience.
• Take ownership of timelines, processes and deliverables—ensuring accountability to territory results.

Data Driven Decision Making & Reporting

• Leverage performance dashboards, utilization reporting, and risk indicators to guide strategy and client recommendations.
• Translate complex data into clear, actionable insights for consultants and employer stakeholders.
• Maintain accurate documentation and Salesforce records to support forecasting, reporting, and organizational visibility.

Professional Judgment & Autonomy

• Exercise independent judgment in prioritization, escalation, and problem-solving within a dynamic portfolio.
• Navigate ambiguity with confidence, balancing speed, accuracy, and stakeholder impact.
• Continuously deepen expertise across various types of self-funding, claims reporting, TPA practices, Pareto solutions and market trends.

Required Skills and Qualifications:

• Bachelor’s degree or equivalent professional experience required
• 5+ years’ experience in a client facing account management, customer success, consulting or related roles
• Experience in health insurance and/or self-insurance or related fields
• Ability to manage consultative executive relationships through client lifecycle management, with exposure to renewal negotiations
• Comfort working with data, reports and financial metrics
• Experience collaborating cross-functionally to deliver exceptional results
• Proficiency in written and verbal communication
• Strong presentation skills and comfort presenting to large audiences
• Must be able to work on multiple projects at once, have a high attention to detail, and ability to accomplish large volumes of work with minimal supervision is required

Perks & Benefits:

• Fully paid medical, dental, and vision benefits.
• Flexible PTO
• 401k company contribution
• Tuition reimbursement
• Professional development allowance
• Transportation allowance and daily parking reimbursement 
• Engaging hybrid work environment

The Auth0 Sales Team

Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. As an Auth0 AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Auth0 customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.

The Strategic Auth0 Account Executive Opportunity

The successful Auth0 Account Executive is a highly motivated, self-driven, and experienced Account Executive who is passionate about security and about driving protection against the biggest identity threats.

As an Auth0 AE, you will be focused on providing value to Application Development teams (Engineering, Product, Security and Architecture). You will continually drive territory growth through both net new logos as well as through cultivating relationships to develop and grow existing Auth0 customers. 

This role requires travel to our San Francisco, CA or Chicago, IL office for in-person onboarding during the first week of employment. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation.

What you’ll be doing: 

• Build a plan to guide your long-term approach to net new logo pipeline generation 
• Consistently deliver revenue targets to support YoY territory growth 
• Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers  
• Scope, negotiate and close agreements to meet and exceed revenue quota targets 
• Holistically embrace, access, and utilize partners to identify and open opportunities 
• Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc) 
• Travel as necessary to build and cultivate customer and prospect relationships

What you’ll bring to the role:

• 12+ years success in growing revenue for sophisticated, complex enterprise SaaS products
• Ability to evangelize, educate and create demand within the CTO organization, with a strong track record of pitching and closing to Product, Engineering, and Architecture decision makers
• Deep technical discovery skills that resonate with the developer community 
• Strong technical acumen with proven ability to connect a technical sale to a companies’ business outcomes
• Excellent communication and presentation skills with audiences of all levels and all technical aptitudes
• Confident and self driven with the humility required to successfully work in teams
• Expertise using a Sales Framework such as MEDDPICC, Challenger or Sandler (we use MEDDPICC)

#LI-Remote

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SHOULD YOU ACCEPT THIS CHALLENGE…

We are looking for a highly motivated, persistent, polished and entrepreneurial Account Executive to focus on finding/nurturing/closing deals related to Portworx and our Everpure Cloud offerings. 

IN THIS ROLE YOU WILL: 

• Grow a territory and manage deals from land to expand, doing account planning/selling across our Enterprise, Commercial, Corporate and US SLED segments
• Work through partners and with co-sellers in order to drive new business opportunities 
• Understand prospect and customer use-cases in order to drive new business 
• Plan and manage the relationships at both the strategic and operational level
• Evaluate new opportunities and present recommendations to the management team
• Conduct competitive and market intelligence sessions for customers
• Work closely with the rest of the Portworx and Everpure Cloud sales/pre-sales/SDR and engineering teams  
• Give enablement sessions both 1:1 and 1:many in order to spread the word on Portworx and Everpure Cloud
• Leverage all available documentation, best practices, knowledge-base articles and other vehicles to assist customers

WHAT YOU WILL NEED TO BRING TO THIS ROLE:

• 10+ years experience in selling enterprise software and subscription software, building 3-4x pipeline and exceeding annual quota.
• A basic technical understanding of the enterprise software, container, cloud native, and storage domains
• Ability to present Portworx and Everpure Cloud’s unique value propositions, products, vision, strategy, and road map
• Excellent interpersonal skills including written and oral communication, able to build relationships easily and deepen them over time
• Avid hunter with proven prospecting skills, consistently opening doors to new customers and navigating seamlessly between the boardroom and the data center while passionately positioning the advantages of a Portworx and/or Everpure Cloud solutions
• Authenticity and a genuine desire to engage customers and understand their business challenges
• Thought leadership, creativity and a challenger mindset; the ability to apply your customer insights and expertise in technology solutions to position Everpure’s portfolio to solve persistent problems
• Ability to assess, plan, and actively manage a territory to achieve maximum revenue and efficiency
• Expertise leading a complex sales process with multiple stakeholders, while fostering teamwork and shared ownership internally with Everpure co-sellers and with Partners
• Consistent track record of exceeding quota and driving referenceable business
• Passionate about post-sales customer success
• Candidate must be located in DC, Maryland, Virginia or Philadelphia

THE ROLE:

We are looking for passionate, inspirational, hands-on leaders for Pure’s fast-growing and innovative Cyber Resilience Field Solutions Architect team.  This group is composed of highly motivated technical sales resources whose goal is to develop and lead Everpure’s (formerly Pure Storage) Cyber Resilience business, including providing guidance, enablement, and support of sales opportunities and partnerships across their assigned region.  This leader must be able to discover our client’s and partners’ overall business objectives and articulate how Everpure’s value proposition and technical capabilities align with their goals.  In addition, this unique role requires an individual that is an expert in Cyber Resilience and Cybersecurity technologies, processes, and market leaders.

This person is responsible for ensuring the Everpure account teams are effectively qualifying and positioning Cyber Resilience and Cybersecurity opportunities in their sales area as well as providing enablement internally and externally to our channel partner community.  This position requires the ability to work cross-functionally with a multitude of departments to align initiatives and go-to-market campaigns, in addition to multitasking across different clients and sales opportunities.  

WHAT YOU'LL DO:

• Create field facing solutions content (Technical Walkthroughs, Deep Dives, Qualification Guides, etc.) for specific solutions around Cyber Resilience & Cybersecurity
• Mainstream Cyber Resilience and Cybersecurity knowledge, including enablement projects to better equip the field to have relevant conversations with their customers and prospects
• Webinars/Events presentations including internal and external content with Alliance Partners, Channel Partners, Vendors, etc.
• Participate in customer facing calls, demos, POCs, EBCs, internal strategy/sizing sessions, and other related solution-focused activities
• Solutions Roadmap participation/influence, daily conversations with Solutions Architects and Product Management about field impact, deals, and feedback from the field on existing solutions, etc.
• Stay abreast of advancements in both internal product offerings and external partner offerings as well as our competitors’ offerings
• Daily Slack availability and enablement, leading to customer/opportunity influence
• Partner with Sales & SE Leaders for two-way feedback and communication
• Be a beacon of positivity capable of inspiring and motivating the field to reach higher levels of success and attracting customers to adopt Pure Storage technology
• High degree of cross-functional engagement with other GTM and corporate functions
• Communicate, connect, and align people within the direct team and develop internal relationships across Everpure

WHAT YOU BRING:

• 10+ years of experience in the Information Security field, including hands-on experience designing, implementing, and maintaining comprehensive security architectures and standards
• Previous experience working in the financial services sector highly preferred, but not required
• Strong acumen in the Cybersecurity space including knowledge of the landscape and Pure’s solutions with a focus on the following:
• Deep understanding of industry standard security frameworks such as NIST CSF, NIST 800-53,  MITRE ATT&CK, CIA Triad, etc.
• Familiarity with Governance, Risk, & Compliance models across multiple verticals
• Expert level experience with security technologies and concepts such as SIEM, XDR, SOAR, IAM, DLP, EDR, etc.
• Familiarity/experience with threat modeling, penetration testing, vulnerability management, incident analysis and response, and forensic analysis and investigations
• Understanding of modern cyber threat and vulnerabilities landscape
• Working knowledge of cyber attack chains and potential mitigating factors
• Preferred professional level Information Security certifications such as CISSP, CCSP, CISA, CISM, or CCSK
• Strong understanding of infrastructure (servers, networking, storage, etc.) technologies and their role in a Cyber Resilience strategy
• Experience with Pure Storage is highly desirable, but not required
• Experience with leading data protection platforms such as Rubrik, Commvault, or Veeam is highly desirable, but not required
• Self-motivated individual with an ownership mindset who drives the business to overachieve expectations
• Exceptional level of specialized sales experience with Cybersecurity product solutions at both the technical and executive level
• Excellent oral and written communication skills with an ability to explain complex concepts simply
• Able to articulate and understand the customer strategy and Pure Storage’s solution strategy to a technical level of detail for the Cybersecurity domain and teach systems engineers and account executives these concepts
• Strong technical and tactical problem solving skills and experience with complex engineering designs
• Proficiency with CRM and opportunity management systems, preferably Salesforce.com
• Ability to travel throughout the US, Canada, and other territories as required
• Publications and Social Media presence is a plus

#LI-REMOTE

#LI-JL4

Okta: The World’s Identity Company™

Okta is the leader in Identity management and The World’s Identity Company™. Our mission is to build a more secure world. Okta provides a neutral, powerful, and extensible platform that puts identity at the heart of your stack. Our platforms secure all types of identity, including customers, employees, partners, and AI agents.

Top brands trust Okta. We are relied upon by two thirds of the Fortune 100 and over 40% of the Forbes Global 2000 for their Identity-powered journeys.

The Strategic Workforce Identity Opportunity

Okta Platform Focus: Workforce Identity Solutions. Travel: Some travel is required, including in-person onboarding and travel to our San Francisco, CA HQ OR Chicago office during the first week of employment.

This role is integral to the Strategic segment team, managing large enterprise organizations across various key industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology.

The Technical Account Management (TAM) team is a global group of Okta product experts dedicated to enabling existing customers to succeed. We deepen our understanding of each customer’s unique ecosystem to not only address present challenges but also to anticipate and innovate for the future.

As a Technical Account Manager, you will focus exclusively on Workforce Identity, serving as a trusted technical advisor and advocate for some of our largest customers. You will focus on strategic account alignment and broad deployment strategies to drive lasting success through elevated technical maturity.

Key Workforce Identity Solutions You Will Support:

The Okta Platform secures employees, contractors, and partners across every part of the Identity lifecycle, including governance, access, and privileged controls. Products include:

• Identity & Access Management (IAM): Single Sign-On (SSO), Adaptive MFA, Device Access, API Access Management, Secure Partner Access, Access Gateway, and Universal Directory.
• Identity Governance & Administration (IGA): Lifecycle Management and Identity Governance. (For example, Box enforces zero standing privileges with Okta Identity Governance).
• Privileged Access Management (PAM): Privileged Access.
• Identity Threat Detection & Response (ITDR): Identity Security Posture Management and Identity Threat Protection.

What You'll Be Doing

Strategic Customer Partnership & Influence:

• Build deep, long-lasting relationships with customers as their go-to technical advisor.
• Earn Okta trusted advisor status with customer identity owners and technical leadership, known as the primary point of contact for technical leaders.
• Possess and masterfully apply comprehensive technical expertise to solve complex problems, design sophisticated solutions, and influence customer strategies.
• Collaborate with customers to design identity strategies aligned with their business objectives.
• Leverage tailored technical plans for success with a portfolio of customers of increasing size and complexity.
• Help find ways to build upon and expand customers' adoption of the Okta footprint through additional use cases and increasing security posture.
• Use knowledge of how Okta's product differentiators lead to positive outcomes for customers, securing the Okta footprint against competitive displacement.

Complex Problem Resolution & Advocacy:

• Demonstrate advanced problem-solving skills, capable of dissecting complex, multi-faceted problems and orchestrating effective solutions.
• Proactively identify risks and create mitigation plans, establishing actions, ownership, and driving resolutions.
• Able to handle most customer technical escalations independently, or collaboratively with the Customer Success Manager (CSM).
• Manage competing priorities with little impact on delivery, ensuring follow through on all activity.
• Demonstrate a strong ability to represent and advocate for the customer with cross-functional teams (including engineering and support), while supporting policies and decisions that are in the best interests of the company.
• Facilitate difficult discussions with senior stakeholders.

Thought Leadership & Team Enablement:

• Serve as a thought leader, providing best practices, workshops, and training.
• Generate specific vertical/use case insights and thought leadership, demonstrating an advanced level of Okta platform and identity domain knowledge, with a focus on enhancing customers’ security posture.
• Generate higher value for customers and deeper TAM engagement through repeatable asset and strategy creation for the team.
• Mentor peers and colleagues, upskilling capability with a focus on technical development.
• Contribute to the development of adoption and retention strategies, sharing knowledge of customer patterns, and leading execution.
• Lead project tasks or initiatives aimed at improvement of TAM processes and knowledge.

What You'll Bring to the Role 

• Requires 6+ years of related experience in a professional role, or equivalent experience (e.g., 6+ years with a Master’s degree).
• 3+ years of experience as a Technical Account Manager (TAM) or a comparable role such as Technical Consultant, Product Management, or Solution Architect.
• 3+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
• Education: 
  • BA/BS/MS in Computer Science, Information Technology or related discipline, or equivalent work experience required.
  • Certifications: Okta Certified, CISSP, or equivalent.
• Technical Mastery (Workforce Identity Focus):
  • Extensive proficiency utilizing Okta feature sets and platforms to portray a design, or architecture, that satisfies well-known customer use cases to a customer technical persona including architect.
  • Able to modify existing quickstart or code samples to adapt them to the customer's requirements.
  • Confident in assisting TAM peers on technical challenges, or on behalf of other TAMs customers.
• Solid understanding of one or more of the following key areas:
  • Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect).
  • Experience dealing with legacy applications in a hybrid IT environment with non-standard applications (i.e., those that do not support modern identity federation protocols).
  • SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities.
  • Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc).
  • Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc).
  • Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc).
  • Awareness of augmentation of identity protocols and flows, capable of identifying augmentation that requires additional review.
• Communication and Leadership Skills:
  • Excellent communication skills, capable of translating complex technical topics into actionable insights.
  • Convey complex ideas in a compelling and easily understandable manner.
  • Ability to set expectations and communicate goals and objectives with customers at various levels, up to CxO.
  • Skilled in setting and enforcing appropriate boundaries with both internal and external stakeholders.
  • Ability to track and influence customer behavior and health metrics across a portfolio of accounts

#LI-MM1
#LI-Hybrid
P24882

The Okta Sales Team 

Okta has a vision to free anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of Workforce log-ins every year. As an Okta AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Okta Platform customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.

Strategic Sales Team 

We have a team of highly experienced sellers who are targeting Okta’s largest customers.  This segment represents one of the biggest opportunities for growth at Okta.  Each Strategic Account Executive is responsible for maintaining high activity standards; daily prospecting, pipeline growth, prospect qualification, and delivering assigned monthly sales revenue targets. 

The Strategic Area Vice President Opportunity

The Area Vice President of Strategic Sales will define market tactics to meet annual business goals. They will establish and lead a cross-functional team of experienced sales leaders and account executives in growing a productive and sustainable sales pipeline across the complex Eastern territory. This person will help transform and integrate all GTM functions, evolving an already world-class field operation, while achieving significant revenue growth annually. In addition to requisite passion, skills, and experience, the successful candidate will have a measurable track record in building and managing large, high-performing sales organizations. This individual will play a key role in driving a significant share of revenue for Okta. 

What you’ll be doing 

• Attract, recruit, hire, and mentor the Strategic sales leadership team. Manage a team of Strategic front-line leaders and partner closely with other cross-functional teams (SEs, PS, Channel/Alliances team, Legal, Deal Desk etc.).
• Build a results driven culture through leading by example, setting expectations, providing coaching and mentorship and holding teams accountable
• Consistently deliver and overachieve against targets, holding your leadership team accountable for operationally sound delivery and results
• Accurately forecast monthly, quarterly, and annual targets for assigned regions and hold each team member accountable for doing the same
• Establish and manage data and supporting metrics (pipeline coverage, forecasting, ASP, etc.)
• Effectively develop, design, build, and execute all aspects of the (Segment) business plan to predictably and consistently generate quarterly results while holding a long-term perspective of overall results 
• Put into place sales structure, processes, and strategic resource plans that will capture key opportunities in target markets, accounts & prospects, partners or industry verticals throughout the Region 
• Own the pipeline generation strategy and with internal stakeholders to execute against the strategy 
• Maintain market intelligence and develop strategies to maintain Okta’s leadership position
• Exhibit a growth mindset with the ability to outline the long term vision and strategy 
• Travel as necessary to build and cultivate customer and prospect relationships

What you’ll bring to the role:

• 10+ years’ experience building and running sales teams in a SaaS environment
• Deep understanding of and technical aptitude towards SaaS / Cloud Go-To-Market selling motion

3+ years’ experience as a second line sales leaderPreviously led a $20M+ (minimum) ARR sales organization with 40%+ growth

• Strong technical aptitude with proven success selling into C-suite and building partnership and buy-in with multiple stakeholders
• Relevant software industry experience in any of the following: IT systems, cloud enterprise or infrastructure management, application development and management, security, business applications and/or analytics
• Ability to navigate the internal selling ecosystem in order to nurture, close, grow and retain customers
• History of consistently meeting/exceeding targets and objectives personally and as a leader
• Proven ability to hire and retain a high performing sales team with humility and confidence
• Excellent leadership and influencing skills with the ability to build strong business partnerships at all levels
• Expertise using a Sales Framework such as MEDDICC, Challenger or Sandler (we use MEDDPICC)

#LI- Remote

P12046_3404085

About the role: 

Our SMB Account Success Managers are the backbone of our customer base — keeping our smallest-but-mighty customers healthy, growing, and seeing real value from ecosystem-led growth. We're looking for an organized, customer-obsessed ASM to own a high-volume book of SMB accounts, reduce churn, and find the right moments to expand. You'll need to know your accounts well enough to spot gaps before they become problems and be operational enough to act on all of them. That includes building better systems, increasing leverage, and using AI to raise the quality and speed of execution.

You will: 

• Own the retention and expansion strategy for 45+ SMB accounts (companies under 250 employees) post-sale through renewal from start to finish 
• Proactively engage customers ahead of renewals, when they need support, or when buying signals point to an upsell opportunity
• Identify gaps in customer adoption and value realization — then fix them
• Partner closely with Finance, RevOps, and Go-To-Market teams to deliver a consistent, positive customer experience and ensure accounts are set up for success
• Use AI and automation thoughtfully to improve output, not replace judgment

You need:

• 2+ year of experience in a B2B SaaS Sales or Customer Success role with a track record of success managing renewals or expansion opportunities
• Exceptional organization and process discipline — you know where every account stands at any given time
• Strong objection handling skills; you can turn a hard conversation into a path forward
• Ability to operate with clarity under ambiguity and move fast when it matters
• A customer-first mindset with a collaborative, solutions-oriented approach
• Clear, professional written and verbal communication

S JOB SUMMARY:

The Field Service Support Specialist will provide comprehensive administrative and management support to the field service management team of IEM, a large electrical equipment manufacturing company. This role involves coordinating field service activities, managing documentation, assisting in the scheduling of field service technicians and maintaining internal NICET certifications for the FS department. This role is responsible for assisting with managing NICET test taking, deployments of practice tests and ensuring the techs make their test dates. This position will regularly interface between multiple departments within our company as well with outside vendors, customers and other manufacturing facilities in the IEM family. This position will work closely with the Field Service Senior Director, while also interfacing with the purchasing and manufacturing teams to ensure material and parts requests are fulfilled correctly, ensure they will be received at the customer sites prior to being needed onsite by our field technicians. The Field Service Support Specialist will be required to follow up with the field team to ensure all closeout documentation is completed correctly from the field and that the techs have successfully uploaded this documentation to our internal ERP and CRM systems. Assist with scheduling and coordination of assigned tasks, report to management if there are any unfulfilled items that prevent customer invoicing. Responsible for assisting management with creating monthly financial reports related to field services financial performance associated with completed projects. This role is responsible to assist in creating PowerPoint presentations and perform other duties which may be required by your supervisor 

KEY RESPONSIBILITIES:  

Administrative Support:

• Maintain and update service records, contracts, and customer/vendor information in the FS company database.
• Prepare and distribute completes service reports, invoices, project close out paperwork and other documentation required.
• Assist in onboarding new vendors and contractors, issuing the compliance documentation and follow up through completion of the onboarding process.
• Ensure all new vendor and contractors’ documentation is compliant with company policies, procedures and industry regulations. 
• Tracking and ensuring the FS field team submits ALL customer field trip service/start up reports on a weekly basis for review and record.
• Completing expense reports for the Senior Director and VP of Services monthly for review and submission to accounting utilizing the Certify expense report system. 
• Assist in the RMA - (Return Material Authorization) documentation development process for FS. 
• Assist the FS management team in compiling FS data and completing monthly financial performance reports associated with technician utilization, WIP reports, Direct/Indirect labor costs, OH costs, GP% and department Portfolio reviews.
• Ensure that all field service personnel are up to date with company policies, procedures, technical training and safety guidelines per the new hire - 4-week onboarding process.

Scheduling and Coordination:

• Assist in scheduling and dispatching field service technicians based on training requirements, customer needs and availability. 
• Coordinate travel arrangements, accommodations and logistics for field service personnel and FS management.
• Monitor service schedules associated will completed projects to ensure timely completion and submission of service reports to the customer and for internal records. 
• Liaise with other IEM departments to ensure seamless coordination and support for field service operations. 
• Communicate effectively with field service technicians, providing them with necessary information and updates related to internal process changes initiated by the FS management team.
• Assist in the planning and execution of field service projects from a administrative role associated with ensuring adherence to timelines and project budgets.
• Assist in tracking project progress, help identify potential risks/issues and recommend corrective actions.
• Prepare project status reports and present them to the Field Service Director on a bi-weekly and monthly basis. 
• Collect data related to field service activities, performance metrics and customer feedback.
• Generate quarterly reports and presentations for FS management review, highlighting key insights and trends.

Inventory Management:

• Monitor and manage inventory levels of service parts, tools and test equipment.
• Coordinate with the procurement team to ensure timely replenishment of necessary supplies. 
• Maintain accurate records of inventory transactions, perform regular inventory documentation and system audits.
• Tracking the shipping and receiving of delivered FS parts and test equipment that arrive at the Virginia facility. 
• Assist in developing an asset tracking system for FS tools and equipment.

QUALIFICATIONS: 

• Education:
• Bachelor’s or Associate’s degree in Business Administration, Management, or a related field.

• Experience/Skills Required:
• Minimum of 3 years experience in an administrative or support role, preferably in a fast-paced environment.
• Proficient in Microsoft Office Suite (Word, Excel, Power Point, Outlook)
• Ability to work effectively in a cross-functional team environment.
• Proficiency in working in ERP and CRM systems.
• Problem-solving mindset with the ability to handle complex issues.
• Attention to detail and strong organizational skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Excellent communication skills.
• Work well with others in a team environment.
• Willingness to travel occasionally to company manufacturing facilities and FS regional offices.

FIELD SERVICE TECHNICIAN – Level 1, 2 or 3

Purpose of Position:

IEM will provide training on our specific equipment and commissioning process in Ashburn, VA for approximately 4 weeks. You will be responsible for hands-on field service work at customer sites, with a focus on installation of components and subassemblies, and basic commissioning of IEM equipment primarily in data center or industrial applications. This includes, but may not be limited to:

• Attending project meetings as required, including coordination with contractors and clients.
• Installation and modification of electrical or mechanical components and subassemblies which may include: Panelboard interiors, Circuit breakers, Bus bar, Switchgear section doors and subpanels, addition of control components, Power Cabling and control wiring;
• Perform basic testing of modified assemblies (visual, ductor, etc.).
• Perform basic commissioning of switchboards, controls panels, and power products.
• Troubleshooting of electrical circuits and networking equipment.
• Coordinating with Technical Project Manager or manufacturing facilities to find solutions to product or commissioning issues identified by IEM or reported by the customer in the field, and identifying additional field resources needed for installation and replacement parts.
• Performing preventive maintenance, field installations and modifications to existing equipment
• Technical product support

Education and Experience:

• A technical degree or equivalent and 8 yrs+ of experience working in a manufacturing environment, data center or field service role with COMMISSIONING OF LV/MV ELECTRICAL SWITCHGEAR (required for Level 3 candidates).
• Must be a team player and have strong communication skills
• Ability to work independently without direct supervision is a must
• Ability to travel (75%). Must be willing to work evenings and weekends when needed.

• Experience with switchgear and electrical controls system. (required for Level 3)
• Military experience (Plus)
• Ability to read and interpret electrical wiring diagrams (required for level 3)

Compensation

The hourly range for this role is $36.30 -$52.80 per hour, based on location, experience, and qualifications.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As an Emergency Veterinarian, you’re more than just passionate about helping people and their pets; you thrive on it, especially when they need you most. At VEG, we find a way to say yes to supporting you, so you can be the best, most confident ER professional possible and grow your career in unexpected directions. With a culture rooted in mentorship and continuous learning—from on-the-floor guidance to VEG Education programs and unlimited ER-focused CE—you’ll never stop learning. You’ll handle any emergency that comes through the door, from routine cases to complex surgeries, and treat every kind of pet, including exotics! As a leader on the hospital floor, you’ll have the chance to be a superhero for your customers, backed by a team and resources that empower you to take your career further than you ever imagined.

WHAT YOU’LL DO 

• Answer medical questions over the phone 
• See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets 
• Gather the signalment, presenting complaint, vitals, and physical exam 
• Conduct physical examinations of animals, along with other required investigatory measures such as ultrasounds, X-rays, bloodwork, and biopsies 
• Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
• Communicate diagnosis and treatment options directly with customers
• Prepare estimates and present them to customers
• Create and review medical records to ensure accuracy
• Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
• Perform minor and major emergency surgeries
• Perform endoscopic procedures
• Educate customers on after care and preventative measures where appropriate 

WHAT YOU NEED

• A DVM or equivalent degree
• Live and breathe emergency medicine, including emergency surgery (the soft tissue kind!) and endoscopy
• Thrive in team-oriented environments (think hospital retreats, team dinners, happy hours, and more)
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

AMER Portfolio Leader - Customer Success Director

Anaplan is a category-defining enterprise planning platform trusted by the world’s most sophisticated organizations to drive financial, operational, and strategic decision-making. Backed by Thoma Bravo, one of the leading software-focused private equity firms, Anaplan operates with pace, intensity, and a relentless focus on operational excellence and measurable performance.

As we scale into our next phase of growth, we are evolving our GTM post-sales coverage model to sharpen segmentation, increase execution rigor, and protect recurring revenue. Historically, accounts were managed in blended portfolios. As the business has grown, it is clear that differentiated customer segments require tailored motion, inspection cadence, and leadership focus.

To support this evolution, we are creating a dedicated AMER Portfolio Leader (CSD) role responsible for four segmented portfolios. This is a strategic investment in renewal discipline, operational command, and risk transparency for FY27 and beyond.

This is a highly visible role at the center of Anaplan’s post-sales GTM engine, ideal for a proven post-sales GTM leader looking to operate in a fast-paced, high-performance environment, launch a new GTM motion, and make a significant impact on the business and the model itself.

The individual must be an operator at heart; gritty, action-oriented, and relentless about getting things done all with an obsession of customer outcomes and value realized.

Strategic Mandate

• Establish operational command across four portfolios through disciplined segmentation and structured governance
• Build and institutionalize rigorous renewal inspection models with early warning indicators and mitigation plans
• Drive forecast accuracy and eliminate renewal surprises
• Partner closely with Sales leadership to align account strategy, commercial execution, and risk mitigation
• Elevate post-sales execution via performance management, accountability frameworks, and systems-based rigor
• Shape and refine a differentiated portfolio motion, with the opportunity to influence the evolving coverage model

Core KPIs

• Primary: Retention (renewal rate and risk mitigation)
• Secondary: NNACV expansion, CSQL generation, customer base health, forecast accuracy, and portfolio-level risk transparency

Retention is the foundation. Expansion and growth follow disciplined execution and strong customer health.

Core Leadership & Capability Profile

• Customer Success Mastery: Expert in renewal management, value realization, executive engagement, and proactive risk mitigation in complex SaaS environments
• Post-Sales GTM Leadership: Proven front-line leader with a track record of building high-performance teams, driving accountability, and operating with inspection rigor
• Growth & Ownership Mindset: High motor, grit, and resilience. Operates with urgency and intensity. Takes full ownership of outcomes and fosters a performance-driven culture
• Operational Systems Thinking: Builds playbooks, inspection cadences, and early warning systems to maintain command of the customer base
• Strategic Cross-Functional Influence: Partners effectively with Sales leadership and cross-functional teams to drive unified GTM execution and protect recurring revenue
• Business & Use Case Acumen: Connects enterprise planning use cases to measurable business outcomes
• Platform Fluency: Functional understanding of the SaaS delivery model and enterprise platform dynamics

Experience

• 12+ years in SaaS or enterprise software
• Significant post-sales leadership experience with a proven record of driving best-in-class retention
• Experience in high-performance, private equity-backed environments with a bias for execution and measurable outcomes
• Demonstrated success partnering with Sales leadership to drive aligned GTM execution

Location & Reporting

• Based in New York; applicants within close proximity will be considered
• Manages an initial team of 4 CSBPs across four portfolios
• Reports directly to an AVP of Customer Success
• Works closely with front-line leaders across Customer Success, Sales, Professional Services, Partner Alliances, Product, Support, Legal, and Operations to drive outcomes and performance

This is the ideal role for a strategic, high-performing post-sales GTM leader seeking to operate in a fast-paced, results-driven environment. Beyond managing a portfolio, this leader will architect and refine a new GTM motion, drive operational excellence, protect recurring revenue, and make an outsized impact on Anaplan’s business and post-sales model.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As an Emergency Veterinarian, you’re more than just passionate about helping people and their pets; you thrive on it, especially when they need you most. At VEG, we find a way to say yes to supporting you, so you can be the best, most confident ER professional possible and grow your career in unexpected directions. With a culture rooted in mentorship and continuous learning—from on-the-floor guidance to VEG Education programs and unlimited ER-focused CE—you’ll never stop learning. You’ll handle any emergency that comes through the door, from routine cases to complex surgeries, and treat every kind of pet, including exotics! As a leader on the hospital floor, you’ll have the chance to be a superhero for your customers, backed by a team and resources that empower you to take your career further than you ever imagined.

WHAT YOU’LL DO 

• Answer medical questions over the phone 
• See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets 
• Gather the signalment, presenting complaint, vitals, and physical exam 
• Conduct physical examinations of animals, along with other required investigatory measures such as ultrasounds, X-rays, bloodwork, and biopsies 
• Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
• Communicate diagnosis and treatment options directly with customers
• Prepare estimates and present them to customers
• Create and review medical records to ensure accuracy
• Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
• Perform minor and major emergency surgeries
• Perform endoscopic procedures
• Educate customers on after care and preventative measures where appropriate 

WHAT YOU NEED

• A DVM or equivalent degree
• Live and breathe emergency medicine, including emergency surgery (the soft tissue kind!) and endoscopy
• Thrive in team-oriented environments (think hospital retreats, team dinners, happy hours, and more)
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

Fairstead has an exciting opportunity at one of our properties, and we are looking for an Assistant Property Manager to join our team! The Assistant Property Manager assists and supports the planning, implementing, and managing the daily operations of the property. They assist in the management of onsite activities and the overall performance of the property. They perform various duties including administrative, financial, and resident relations. 

RESPONSIBILITIES 

• Assists Property Manager to ensure compliance in all aspects of the HUD (Housing and Urban Development) 4350.3 Handbook. 

• Executes intervention strategies for tenants who are non-compliant with lease/compliance requirements. 

• Assists in the preparation of the property for REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews. 

• Documents lease violations and coordinate evictions. 

• Promotes resident satisfaction and retention by responding to questions, complaints, and requests promptly. Taking appropriate action to resolve and address service issues. 

• Ensures the property’s maintenance team members respond and complete resident service requests. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Alerting staff of move ins, move outs, any emergencies. 

• Provide excellent customer service and display a courteous and professional attitude towards all residents and visitors. 

• Responsible for regularly tracking arrears and following up with tenants per the company policy. 

• Oversee the lease renewal program for appropriate retention rate. 

• Works within house legal team to track status of rent payments. 

• Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily. 

• Create purchase orders in Yardi. 

• Answer phone calls, messages, and emails promptly; within a few hours but never exceed 24 hours. 

• Perform or assist with any operations as required to maintain workflow and to meet schedules. 

• Perform other duties as needed.  

Benefits 

• Generous employer contribution for Medical Insurance through Meritain Health 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

To perform the job successfully, the following skills and/or experience are required to qualify for the position.  

• Two (2) years of experience in affordable housing leasing or property management.  

• Knowledge and experience in the local residential market. 

• Experience with EIV, Yardi and Realpage.

• Proficient in Microsoft Office Suite. 

• Strong written and verbal communication skills. 

• Great Customer Service skills. 

• Able to learn and work with property management applications. 

• Quick learner and great attitude.